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Hello, and welcome to our GovTalk event. Today, we are going to be reviewing our newest feature,

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account enrollment for our online payment portal.

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We will cover account enrollment, the ability

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to link billing accounts, e-wallet functionality, and the ability to submit one-time payments,

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as well as scheduling future payments.

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Now, let's take a look at the options that we have

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from regards to the configuration on your portal.

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Now here we can see the standard configuration

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that includes an open search mechanism.

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We do have the additional option

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of having your portal be pin protected

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if that's what your current configuration is.

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So taking a look at the open search option,

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the first thing a user will notice

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is this new box here at the top.

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This is where a user could go ahead and click to register their account initially.

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They will do so by entering a valid email address and clicking continue.

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Once they do so, they will receive a verification code to complete their account creation process.

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Now let's look at an account that I've already created.

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So I'm going to go ahead and log in and

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here we can see the welcome screen when we first log in to the portal.

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As you can see I have not linked any billing accounts to this current login, but if I wanted

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to do so I would simply click on manage billing accounts.

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I then would be able to search by my name and

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then get a listing of the accounts that

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I wish to link. So here I see my tax as well as my utility account.

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So I can save those and see that those are now linked to my account.

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Now let's take a look at that from a pin perspective.

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So

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here with pin features turned on, when I want to link an account, I am required to

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provide my account ID as well as my pin.

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If I had my utility account with my pin,

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I can see it pulls up my account, I can select

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it and save it.

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Let's take a look at an account that has been previously set up.

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I'm going to go ahead and log in.

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And

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here I can see I've already got my tax and my utility account linked to my login.

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So, through this option, I can manage my payment methods.

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You can see I've already linked my checking account, as well as my American Express card.

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If I wanted to add a new payment method, I could do so here.

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Again, I could add another credit debit card or another bank account, depending on which

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method I wanted to add, as well as I could go back and edit my current payment methods.

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For some reason my checking account changed, or I needed to update my American Express

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card with the new expiration date.

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I can do that through here as well.

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Now I also have the ability to view the billing information from my accounts directly from

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this site.

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Here I can see the current balances that are due, but if I were to view, it would take me

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simply to the normal payment portal page that all of your residents are

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currently used to. I can see my current billing information, I can see my

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prior billing information, I have my basic account information on top, and here I

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can choose to make a payment, schedule a future payment, or sign up for e-bill

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enrollment.

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When I decide to make a payment, I could click here, if I wanted to make a

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one-time payment submission. You can see I have the option to select my payment method

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through the drop-down menu. So I wanted to use my checking account. I can choose the amount

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that I wish to pay at this time, and then submit that payment through the portal here.

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I also have the ability to schedule a payment to happen at a future date.

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So pulling this

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up, I can choose the date I wish to make the payment. So I wanted it to make a payment

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on December 15th.

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I wanted to make a payment of $1,000, and

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then I can choose which payment method

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I would want to use. Let's choose my checking account. Now I can schedule this payment.

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Here I'm greeted with a message that lets me know that I'm going to make a payment of $1,000, $1.95,

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which includes a service fee of $1.95 since I decided to use the eCheck method.

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I can see the breakdown of my payments here with my merchant amount, the amount of my

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fee, and the total amount I'm going to pay.

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It's going to ask me if I want to process this payment and then I will go ahead and confirm.

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Upon confirming, I am greeted with the option to review the terms and conditions of my submission.

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I can do so by clicking this link and reviewing those terms and conditions, but let's say I've

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made payments in the past, so I'm already familiar with those terms, so I'm going to agree

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and confirm.

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Now here we can see that I had a previous payment already scheduled for the 15th of

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November and then I just made another payment that I wanted to schedule for the 15th of December.

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So let's say at this point I want to remove that payment. I can delete my scheduled payment

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and that will remove it from the portal.

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Now another option on here is e-bill enrollment.

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So through this option, I can either sign up for or unsubscribe from e-bills based on the current status of my account.

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So if my account currently does not obtain e-bills, I can go ahead and enroll by providing my e-mail address.

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Now if I already was signed up for e-bills, this would simply unsubscribe me from that service as well.

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I

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can return home.

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I also have my utility information on here as well if I wish to make a payment.

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Now other options that are included on here for me is the ability to edit my profile.

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Through here I can enter my username if I wish to update my email address.

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I can edit my contact information or I can simply delete my account.

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Now through this option as well I have the ability to manage my billing accounts.

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So I've wished to remove these properties.

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I can do so through here.

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Maybe I moved, and I'm no longer living at this address.

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I could simply remove this account,

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and then add another account that I wish to manage.

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And then the last piece of this is that even with these options,

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you still retain all the initial functionality of your web portal.

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So I can still go ahead, pull up my tax account,

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and

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submit a one-time payment as I have done previously in the past.

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Now I want to thank you for viewing our newest online payment portal features,

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and please contact Edmund GovTech with any questions.