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Here until you see the red ready.

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you

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you

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you

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you

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you

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you

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you

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you

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you

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you

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you

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you

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you

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you

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you

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you

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you

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you

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you

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you

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Allow the applicant to proceed. A site specific amendment is preferred approach for today rather than

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amending the entire district. A broader amendment would have required additional time and would

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have delayed the applicant's plan to open the day home this spring. The use is defined as

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land use by law as the following, an accessory use that may or may not be licensed by the

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province of Alberta to provide personal care, maintenance, supervision or education for up to

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six children under the age of 12 years. This includes neighborhood day care centers,

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kindergarten and nursery schools. The planning rationale to support this change in some

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areas as follows. The day home will have a maximum of six children and this is consistent with

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the definition that I just shared with you. The land use by law already allows child care

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limited as a permitted use in all 15 residential districts and all three mixed use districts. This

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proposed change is consistent with permissions already granted in other residential districts.

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No exterior changes to the single family home, which is shown in this slide.

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State would face to subdivision was approved and registered on March 15, 2004.

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It was modeled after the R1 residential single dwelling district in the former land use by law 955.

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Under the previous land use by law district the R1 district did not list child care limited or any

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other comparable use as either permitted or discretionary at that time. The traffic is tied to pick up

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and drop off times and lastly the subject property has not been approved for any other accessory use.

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I would like to share comments received through the circulation of this amendment that indicated

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strong internal support. Economic development indicated that airdories experiencing a child care

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shortage and express their support for adding new child care spaces within the community. The housing

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specialist highlighted that child care facilities are a new central support for airdory families.

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Many affordable housing funding programs do require proximity to child care facilities.

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Locating the child care facility within the residential neighborhood helps to meet this need

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and strengthens community support. Building inspections confirm that no additional requirements

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would be triggered and parks commented that the proposed day home is within walking distance

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of the sagewood drive playground space. There were two key policies reviewed and indicated

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support in considering this change. The airdory city plan offers support in policy 5.39 which supports

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the day home use by stating the city will support appropriately scaled home businesses and ensure that

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such businesses retain the residential character of the neighborhood. For this reason a photograph of the home

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is included to show that it maintains the residential character of the neighborhood.

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The West Airdory community area structure plan does not include any policies that would prohibit

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adding child care limited as a use in this residential district. The land use by

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law requires engagement and notification steps from the city which include the following,

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posting on the notice on the city of airdory website, advertise the public hearing and city connection

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newspaper for three consecutive weeks prior to this public hearing date.

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Mailing landowner notification letter to properties within 60 meters of this site and providing

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hard copies of the bylaw and public hearing with the attachments at our front counter.

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The applicant voluntarily took the extra step to hand-deliver letters to neighboring property owners

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and a copy of this letter was included as a attachment for in your package for reference.

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The applicant confirmed that she had no objections expressed to her.

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One of the public notification requirements in the land use by law is that letter to mail

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of notification to land owners within 60 meters of the subject property. This map shows the subject

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property at the center with the surrounding properties within the 60 meter radius highlighted in yellow

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for your reference. The same map was provided to the applicant for use and distributing her introductory

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letter to the nearby residents regarding herself and her application.

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At this point of my presentation, I will now pause for the public hearing and come back for administration's

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recommendation. Thank you. Excellent. Thank you very much for that. Okay, so we've now had the

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administrative portion of the presentation. Council, are there any questions? I see a light on from

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Deputy Mayor anybody else? Okay, I'm going to go straight to you Deputy Mayor, please go ahead.

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Thank you. So I'm just I looked through the report and I could not find anywhere that stated why

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that's direct control. So I would just love some clarification on that.

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Good afternoon. I'm out of mirror and council. The history on that site is on

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known quite a matter of fact. This preceded the current land use battle, but it's starting

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to something that we're looking to do with the new land use battle. Once we get to rewrite.

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Okay, so is that whole subdivision direct control or just the one parcel?

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Through the chair, the answer to that question is, it is fragmented. It's peaceful. There's direct

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control levels A, MB, NC, all within that sagewood neighborhood with different permitted uses and

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discretionary uses. Oh, boy, well, that's not what we're discussing today, but that is sure interesting

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to me. And I can just, I just see the look on Gayle's face and I'm sure she's quite fascinated by that.

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Okay, that's all I have for questions. Thank you. Thank you, Deputy Mayor. Any other

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questions from council? Okay, seeing and hearing none. So now I'm going to ask the applicant

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Nancy Quatch to provide her presentation. Please note that as the applicant, you are permitted 10 minutes

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to speak and questions of clarification from counselors to you will be permitted during this portion,

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but after you're a junior presentation. So you've got 10 minutes. You just need to hit the little

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light there on the microphone where your lights red. That means your mics on. Thank you very much and welcome.

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Thank you. My name is Nancy. I'm the applicant number of PL2600338.

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For, I just got the letter of the opposition today. For opposition number one, I was just reading it.

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I'm quoting it. There are continuous shouting and screaming bothers the residents and otherwise quite

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street. I've been here for three years and I don't hear the screaming and shouting to me. It's

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kids playing outside, exploring. There's a park nearby. A middle school across the street and when they

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come out for recess, you can hear them. And another note, my child, my children in my care will not

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be running in the front. That was one of their concerns as well. They'll be playing in the

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backyard in my backyard that is fully fenced and they will be playing with implemented activities

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that I plan for the day. In another opposition that they had was campfires at night. The campfires at

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night do not operate during my day home hours. I've been in the field for 17 years and working

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in childcare in a day care directly. This is the first time I was opening a day home. I have years in

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experience in the field with working with newborns to school age. I'm sorry, I'm very nervous.

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Yeah, don't be nervous. You are one of many, many people that come to council and

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this is just a typical process that we have to follow just from legislation. Just tell us,

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I think you've done a good job of addressing that email but you've expressed that you have professional

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background. You're welcome to share with us why you want to open the day home in this location or if

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there's anything else you'd like council to know. We do have some other information we've received as part

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of the bylaw. I believe we're aware of a support letter from community links as well. So we're aware

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of some information but feel free to share with us what you're comfortable sharing and speak from the

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heart and from your business mind and don't worry about it. We're I promise we're all nice people and

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we all have kids and grandkids so okay. Well being in the field for 17 years and having three children of

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my own. The hardest part of being in childcare is having to say bye every 8 to 12 months. They have to move

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up to the next room. So having my own childcare I actually can build these relationships and bond with

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the children more than just the 8 to 12 months and watch them meet their milestones and be home away from home

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for these children. Thank you. Thanks Nancy. Okay. If that's all you want to share so far what I'm

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going to do is turn to my council colleagues and just see if they have any questions for you. Sure. So I'm

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just going to check and see if we have any lights on. I'm not seeing any from deputy mayor

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and I'm not seeing any from council. So you're getting off easy here. Okay. So with no other lights on

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seeing and hearing none there. I'm going to open the floor to hear from members of the public both in

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favor and in opposition to the proposed bylaws. So is there anyone who is present who wishes to speak in

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favor of bylaw before 2026? Okay. Not seeing any there for a second time. Is there anyone present who

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wishes to speak in favor of bylaw before 2026? No. Okay. For a third and final time is there anyone

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present who wishes to speak in favor of bylaw before 2026? Okay. Seeing and hearing none. So seeing no one

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I will now open the floor to hear from those in opposition. Is there anyone present who wishes to speak in

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opposition to bylaw before 2026? Seeing none. For a second time is there anyone present who wishes to

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speak in opposition to bylaw before 2026? Seeing none. And for a third and final time is there anyone

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present who wishes to speak in opposition to bylaw before 2026? Okay. Seeing no one I will now ask the

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city clerk if she has received any email submissions and ask her to read those submissions out loud

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for the record. Thank you, Worship. We have not received any email submissions during the public hearing,

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but we did receive one this morning, which was communicated till of council and a copy has been provided

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to the applicant, as well as left in the back table, would you like me to read that submission allowed?

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I think we're okay. Okay. Then I have no further email submissions. Okay. Thanks very much.

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Now, just as part of the procedure, Ms. Quatch, I know you kind of rebutted it already, but just as

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part of the process, we do invite you if you have any further points you'd like to raise in reference to the

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email that you received just in reference to the email itself, but I think you've addressed it, but I want to

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give you the opportunity in case there was anything else you wanted to say in regards to the email that we did

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receive. No. Okay. Thank you. Any questions from council about the rebuttal,

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the email, anything to that nature? No. Okay. Deputy Mayor, I saw your hand go up and then it went down.

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Yeah. It's kind of like a general question. I actually maybe I should say, I'll say it for staff when

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we do the wrap-up after you come out of public hearing. Thank you. Noted. Okay. So we don't have any further

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questions on the rebuttal. So, I'm sorry. Please go ahead. Just on the rebuttal.

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Oh, my email. We're not. Just the rebuttal. Oh, you know. Yes. Good. Okay.

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And ministration will now provide their closing summary remarks and we will hear any final questions from council

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after that. Go ahead. Sorry. I'm not able to advance to slide. There we go. Thank you. Sorry

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about that. I'm here. At this time, administration is recommending the council approved by

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law B04 of 2026 as presented. As this land use amendment will allow for the applicant to operate a

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day home at this address. That concludes my presentation. Myself and others, members of administration are

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here to answer any questions you may have. Thank you very much. Okay. Thank you very much. Any further

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questions for Edmund based on that? Yes. Deputy Mayor. Thank you. So just for clarification. If this

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was not a licensed day home, if it was just somebody operating a regular day home out of their house,

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they would not need approval for this. Correct. Through the chair, the answer to that is

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they would be required to have a business license and that was the trigger to bring the amendment application

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for council decision.

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Because when an application is made for a business license to operate the day home in the city of Airdrie, we checked to make sure that the use is permitted in order to proceed and it wasn't.

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So that was the pause in order to get the amendment in place to proceed with the business license for the day home.

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Okay, but I thought and this is going back like 10 years, most likely, that a regular day home, like let's say I have a child and I want to bring on two more children and just watch them at my house.

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I don't have to have anything for that. I thought.

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Through the chair, that is correct. There is no need for a development permit for your child care limited and that is why administration is recommending for child care limited to be a permitted use.

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It paved the way to reduce red tape in order our homeowners to go and get their business license and work with under this case, the umbrella of community links in order to operate the facility.

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Okay, so, so then, purely, it's only because it's direct control and we didn't really know why it's direct control or where it's so just a really unique situation if it was just our one.

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This wouldn't be an issue correct.

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In our typical stock district of R1, I made reference to my presentation about, as part of our review, we looked at all the residential stock districts and it is a use that's permitted.

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But in direct control at the time of drafting, which predates even the land just by on 955, it wasn't to use contemplated at the time and those direct control districts were modeled after the stock districts of that by law at that time.

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Fast forward today to 2026 that use is populated within your R1 and your other residential stock districts and even our three mixed use districts.

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But those direct control districts don't evolve like the stock districts evolve. I hope this helps with some context.

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Does I just thought that a license day home is a step above say those like one off day care like day home type, but but it doesn't look like it because it's got to be under six children so it's very very similar so anyways.

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That's all. Thank you.

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Thank you. Deputy Mayor. Any other questions for administration. Seeing and hearing none. Okay. So I will now confirm with the city clerk if there have been any final submissions received and not given to Council during the public hearing.

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Thank you. We've received no email submissions.

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Okay. Thank you very much. So seeing and hearing no further questions or submissions. I now close the public hearing on by lab before 2026 at 124 PM.

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And now what we're going to do is just check and see if there's any final questions outside of the public hearing that anyone had I know Council or she might you were going to ask a question about the email. Would you still like to do that.

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You want to do so.

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Through the chair. I was just curious to be know how many people that we're in opposition in that area. Do that come through.

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Through the mayor to Councillor Sheema. We only receive the one letter. So it's from one resident.

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Yeah, I just sorry. Thank you very much. The chair. I just noticed it was I confirmed that we are so it's just wanted to confirm. Thank you.

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Thanks, Councillor. Good question. Okay. So then we are going to go to our motion. So first reading to Councillor Chapman, please.

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Thank you. And before you go to first reading I just want to comment on a letter received and Councillor Glass mentioned this, but some of the wording and a letter with free roaming children.

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I found that to be a lot and I would like to say I would like to see more free roaming children out and about rather than being inside the house on a computer or something like that.

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To me, you know what, I, you know, if kids are outside playing, they're having fun, they're in fresh air. That's where they should be. And that's just my personal opinion. So this has been a long road for you. I can tell by the date. So I'm going to go ahead and

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move that Councillor gives first reading to by law B 0 4 20 26. Are we going new now? Do you want me to read out this whole blurb that's there now for first reading. Okay.

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Move that Councillor gives first reading to by law B 0 4 20 26. Being a by law to amend land use by law B 0 1 20 16.

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To allow for the addition of child care limited as a permitted use in the district, direct control 12 C district specific to land legally described as lot 17 blocks six plans 0 4 1 0 8 7 3.

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Thank you Councillor. Okay. Anyone opposed.

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Seeing and hearing none. Second reading Councillor Schema please.

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Through the chair I asked for a second reading.

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Okay. Second readings on the floor. Anyone opposed. Seeing and hearing none.

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Councillor Glass please. Through the chair I'd like to ask permission for the third reading.

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Okay.

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Permission for third is on the floor. Anyone opposed seeing and hearing none.

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And Councillor Bassen please.

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Thank you Madame Mayor. Through the chair I'd like to move a third reading.

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Thank you Councillor. Final motion on the floor. Anyone opposed? Seeing and hearing none. That is carried.

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Thank you. All right. Congratulations. This question.

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Thank you.

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Okay. Moving right along. I believe we are doing confirmation of minutes. Councillor Schema please.

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See the chair. I moved that Councillor adopts the minutes of the regular meeting of May 5th, 2026 as presented.

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Okay. Motion on the floor. Anyone opposed? Seeing and hearing none. That is carried.

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Okay. Consent agenda.

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I'd leave.

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We have an option here. Everyone wants to transfer anything from the consent agenda speak now.

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Seeing and hearing none.

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Nothing to be transferred. So we will carry it along to.

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To 8.1.

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Oh pardon me. I got so excited. Councillor Ovason.

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Thank you Madame Mayor. Through the chair I'd like to move that council accepts the proclamation of May 18 to 24.

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2026 as community disability services professional appreciation week and June 2026 as brain injury awareness month and pride month.

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And the illumination of city hall in pride colors on June 20 included on the

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Consent agenda for information.

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Excellent. Thank you very much. Anyone opposed?

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Seeing and hearing none. That is carried.

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Now for real. 8.1.

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Introductions coming from Councillor Glass. Please.

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Thank you. Madame Mayor. At this point I'd like to.

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To. Call on Monica libate manager of treasury to talk about.

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Territory franchise fees final reading.

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Welcome.

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Thank you. Good afternoon Mayor Spirman members of council for this particular one.

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I did not create a presentation.

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I am returning today.

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For second and third readings of by-law B-02-2026 to increase the echo franchise fee rate to 35% effect of June 1st, 2026.

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This increase was discussed and approved during the 2026 budget deliberations.

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And this is the last step in implementing it.

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First reading for this by-law was before council on March 3rd.

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Subsequently the increase was advertised in the newspaper the weeks of March 12th and March 19th.

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And as outlined in the report two responses were received.

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One via email the other via phone and both were not in support of the increase.

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This increase is projected to results in approximately a $3 a month and additional cost to the average homeowner.

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The AUC is supportive of the increase and once council approves by-law B-02-2026.

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At co-wheel-start incorporating the increase as of June 1st.

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And I am open for questions.

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Excellent. Thank you, Monica.

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Okay, this has been a long time in progress.

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So thank you for doing all the work that you do.

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Any questions from council for Monica?

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Yeah, wasn't expecting too too much today.

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But thank you for this.

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You know, I think it's one of those things for that $3 a month.

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Certainly offset some of the things that need to happen in this community.

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So thanks for the work you've done into your team as always.

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Okay, then I believe we've got some motions.

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Councillor Glass, you're in charge of second motions since we already did the first one in a previous meeting.

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Through the chair, I'd like to move for second reading of by-law B-02-2026.

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Thanks very much.

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Okay, we have motion on the floor.

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Anyone opposed seeing and hearing none.

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Thank you. Councillor Stewart for third reading please.

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That's through the chair. I'd like to move for third reading of by-law B-02-2026.

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Thank you very much. Motion on the floor.

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Anyone opposed seeing and hearing none.

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That is carried. Thank you, everybody.

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Thank you, Monica.

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Okay, moving straight along to item 8.2.8 starting with introductions from Councillor Schema. Please.

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See the chair. I'd like to continue to invite Monica LeBate.

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Manager of Treasury for by-law B-11, 2026.

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20 attacks rate by-law.

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Thank you, Councillor. Monica, whenever you're ready.

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Okay. Thank you.

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And this one I did put a presentation on.

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Okay.

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Just as it comes up.

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There we go.

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Perfect.

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So, good afternoon. Again, Mayor's Fairment and Members of Council.

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I'm here to present a report on the 2026 property taxes and request three readings to the tax rate by-law.

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So, I'll just go through a little bit of background information before I get into each element of property taxes.

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So, as per the Municipal Government Act, MGA, municipalities are required to pass a tax rate by-law,

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which allows the city to race funds to manage the municipality.

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We are also obligated to collect education tax on behalf of the province.

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There was a $4.2 million municipal shortfall after all of the revenue and growth was taken into account,

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which represents the tax increase approved in the 2026 operating budget.

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A new component added in 2023 was the community revitalization lobby, the CRL,

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and this allows the city to race funds on the incremental increase in value to properties within the designated downtown boundary.

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These funds are used towards the revitalization of the downtown area,

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and it's expected that an additional $673,958 will be raised in 2026.

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This by-law is really the last step of the budget process and will allow the municipality to levy the necessary funds to operate for this year.

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This chart shows the distribution of funding based on requisitions.

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So, only 63% of a property owner's tax bill goes to the city of Airdrie.

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Previously, this was 67% however, school tax rates have increased at a higher pace than the city of Airdrie municipal services budget,

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which now make up 36% which was collected on behalf of the province to fund Airdrie's education system.

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In 2025, this was 35% and in 2024, it was 32%.

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And then less than 1% is collected on behalf of the Rocky View Foundation to help fund affordable housing options for seniors in Airdrie.

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The municipal tax comprises 63% of a residence property tax bill.

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The amount of tax generated each year stays constant and added to that is the additional revenue generated from our growth

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and then any tax rate increase approved annually as part of the budget process.

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That being said, there was $4.2 million increase in the 2026 council approved budget, which will generate a total of just under 97.3 million in municipal tax this year.

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The median single family home with an assessed value that went from 613,000 last year to 627,000 this year would see an increase of about $9.58 a month for a municipal tax portion.

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Meanwhile, a median residential condo will experience an increase of $5.72 a month in municipal tax.

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The 2012 annexation agreement states that all those previous Rocky View County properties are to be taxed at the Rocky View County rates for 20 years.

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So we're now halfway through, over halfway through that time period.

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Rocky View County approved their tax rate by law in mid April and those rates have been incorporated into this by law as well.

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Turn the page.

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Each year the province calculates the amount each municipality must contribute towards the public education system in Alberta.

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There is a 21% residential, 19% combined resident non-resident increase being passed on to airdream 2025 as compared to a 25% increase actually in 2024.

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However, because there was such a significant residential growth, the effect to each residential property owner will be just over 16.5%.

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In 2026, the average homeowner will experience an increase of $20.36 a month and the average residential condo owner will see an increase of $12.22 a month related to the school tax portion.

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Rocky View Foundation.

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So as Council is aware, the Rocky View.

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Foundation purchased the Hamilton Inn and Suites and converted it into a lodge which opened back in 2023. And that accounts for the increase that was experienced in 2024 that you see on this slide.

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The foundation is funded through provincial grants, municipal requisitions and rent paid by residents. The annual municipal requisition has decreased to 1.17 million for 2026.

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This graph provides a big picture overall for council. It depicts the percentage change in total tax when municipal and education are combined that all properties will experience this year.

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And as you can see, the largest bar on the graph, most property owners will experience between 68% increase in total tax.

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What I do want to highlight here is that even though the overall combining increases 21% alone in education taxes, the year over year growth has helped spread this burden over more properties, so the effect is significantly less.

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The effect to non-residential properties, as mentioned in the report, is not as easy to compare the median non-residential property as a residential property, which is a fewer sales due to the pool being significantly smaller in the types of properties in this class are also very diverse.

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This chart shows the rounded effect to each based on a small change in assessed value of those property types.

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So commercial property would experience an overall increase of $45 in 11 cents a month and an industrial property would experience an increase of $35.96 a month.

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There would be similar effect on both large and small businesses that have a small increase in assessed value with the overall taxes increasing at a lower rate year over year than residential.

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How does airdry compare? This chart is based on the 2025, $614,000 home and these were the rates for each of the cities, so this homeowner in airdry paid $2,486 in municipal taxes, which is very close to a Calgary homeowner.

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In red deer and medicine hat, that same homeowner paid over $4,200, or over $1,700 more than an airdry.

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In Lathbridge, the homeowner would be even more, which is 96% more than an airdry homeowner.

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In St. Albert and Grand Perry, the homeowner would have paid more than double as much in municipal tax for the same price tone, same value tone.

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This one here shows any $150,000 business for business taxes, and you can see that there's quite a difference there as well.

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Airdry is among the lowest properties.

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So tax notices will be mailed on May 29th, assuming that there's not a postal strike, but so far I haven't heard of one, so let's hope not.

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A number of residents have signed up for e-notifications, and we'll receive there's electronically an advertising blitz, and we'll be launched as to increase awareness of this option.

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The tax brochure will be inserted with each tax notice and information from the tax brochure will be available online.

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Residents can also refer to the city's website for more information in regards to taxation and payment options.

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Of note, there is an amended bylaw that I believe has been distributed to you.

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There were three numbers that are incorrect in the original bylaw that was in the package.

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The rates don't change at all. It was simply the numbers that were stated in the right up at the beginning of the bylaw.

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And they're highlighted on this slide here as well for ease.

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Just to be clear, does Deputy Mayor have a copy of this?

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Okay. Deputy Mayor, I know you're online. We'll make sure you get email the copy of this.

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Thank you.

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And if you can see the screen there online, those three numbers, you can see the crossed out portion, and then the amended number next to each one.

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But the rate themselves, like I say, do not change. The rest of the bylaw is correct as is.

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Okay. So at this time, I am asking for three, three readings to the tax rate bylaw and I'm open for questions.

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Thank you, Monica. I know we have a couple of lights on, but I'm just going to ask just one more time for clarity.

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So those numbers that you just showed us the different, dear, the pardon me, the differentiator in.

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What is the reason for the difference in those numbers?

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It was the way that the form was linked to the calculations. It didn't pick up the full number on those numbers.

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Okay. So it was just one line, like one line item that got missed.

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Yes.

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Yeah. The calculations actually calculated correct. It was just pulling in to this particular word bylaw that those numbers didn't pull in correctly.

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Okay. Understood. Thank you.

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Okay. I'm going to go to councilor Stewart first.

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Thank you, Madam Mayor. Through the chair. Thanks, Monica. I really appreciate that.

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Just confirm. I think I read in the documentation that those graphs are going to be inserted in the tax information for residents.

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So they can see the comparators between area during the other cities.

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That's correct.

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That is correct.

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Thanks.

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So ahead.

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Thank you, Councillor. Councillor Chapman, please.

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Thank you.

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Just a question about rock review foundation.

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You're standing here, rock review foundation provides affordable housing options to seniors.

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They are changing their mandate and so they should, because rock review foundation is the housing authority for airdream.

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So is it seniors that is it only the seniors logic that can draw from this or is it affordable housing on a whole?

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My understanding through through the chair at this time it is specific to the seniors housing portion that is funded through the provincial requisitions.

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Okay. I'm just curious because there are housing authority, housing authority for affordable housing as well. Thank you.

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Thank you, Councillor.

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Deputy Mayor, I'm not seeing your light on, so I'm assuming you're okay.

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Any other questions from anyone else on council?

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Okay. I'm not seeing any.

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Just a question from me.

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With the education property tax that is a property tax from the province, not from us.

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The amount when you mentioned in your presentation that some of the burden of that has been spread over the fact that we just have growth here and so that's reduced it a little bit.

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Do you know, or can you speak to how the education property tax has been calculated or what that number has been for airdream this year and and like can you speak to that at all?

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I know it's not really you. It's coming from the province, but do you have any information on how like if I was walking down the street and I didn't know anything else about property taxes except for the fact that I pay them.

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How would you explain that to the average airdream resident?

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Through the chair, so we are not privy to their actual calculations is to how they come up with the overall numbers.

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Part of it is based on equalized assessment, so the fact that airdream is growing in our assessment base is increasing more than a number of other municipalities we are imposed a higher rate amount.

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I would say on that, but other than that I do not have the specifics of their calculations.

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I appreciate that and I think it's an interesting conversation.

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I know some municipalities are quite vocal about how they're feeling about it.

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I think for me the message I really want to drive home is that you know you put a number of here of nine dollars and I think 58 cents is the residential portion of what this organization the city of airdream has in terms of an increase to.

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But folks are actually seeing a total of 29.

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So 20 of those dollars give or take is quite literally provincial assessment being picked up.

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So it's really important that people understand that and it's not that we have necessarily any.

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Any cloud around that conversation where municipal, but I also think people need to understand that we're getting six schools in airdream and the seventh one is under.

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Renovation and expansion right now and I know some other some other communities are having a real issue with the property tax piece being so high.

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We're really getting our monies worth on that in terms of what the province is giving airdream return over the next few years so it's it's a challenge.

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The affordability piece really sucks and I hate to have to tell that story well we're only nine dollars of that twenty nine dollars we're a third of that bill.

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Isn't that wild on each person's monthly increase.

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But I think it's something that you know people need to be aware of like it's not all the city of airdream that's taking us so.

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I appreciate that you're putting some graphs in there to show context around airdream still being one of the lowest property taxes in the entire province.

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So thank you for that, but I also think that education piece around a good chunk of this is going to the province but it is for schools and filling those schools with qualified people so.

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I'm interested to see it all a shake out but I think this is a really interesting conversation and one I am sure this organization and this council will still be hearing a lot about.

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So thank you Monica thanks for this so I believe if there's no other questions.

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Yeah through the chair I just want to make a statement just on what Mayor Spearman saying.

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If you look at our tax rates compared to other municipalities like the efficiency we have here in airdream.

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I think it's phenomenal if you look at everything that the services that we provide and the level of service we provide.

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I think every energy resident should be proud at administration and also council what what we do and what we managed to do with money that we have given to us so.

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So we take it we don't take it lightly the tax money we that's burden on our shoulders every single day and we want to use that money to the best of the ability of all the citizens of airdream so yeah just want to make that statement.

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Well said well said thank you Councillor.

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Okay so that is in front of us.

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I believe it's our time to go to.

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So Councillor she and my year first reading are you comfortable with the amended information there okay go ahead hmm.

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Through the chair I moved that council gives first reading to buy law be eleven twenty twenty six being the twenty twenty twenty twenty twenty six tax rate by law with the twenty twenty six budget approved.

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Four million one hundred and sixty nine seven hundred dollars.

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Thank you okay we have a motion on the floor anyone opposed.

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Seeing and hearing none that is carried a second reading council boss on this.

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Thank you madam mayor through the chair I'd like to move for second reading.

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Hi yeah we have an amendment first before second reading so that was that handled I gave everyone that nice.

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Yes one yep got it okay so city clerk can I just give this amendment to.

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Councillor Chapman you mind.

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Thank you chair I would like to move that we amend.

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By law be eleven twenty twenty six being the twenty twenty six tax rate by law be amended as follows.

396
00:57:24,000 --> 00:57:30,000
The following where the statement is deleted whereas the estimated municipal expenditure excluding non cash items.

397
00:57:30,000 --> 00:57:37,000
Set out in the annual budget for the city for twenty twenty six total of two hundred three million six hundred sixty one dollars for hundred twenty.

398
00:57:37,000 --> 00:57:45,000
And the balance of sixty nine five ninety nine eight thirty six is to be raised by John property taxation.

399
00:57:45,000 --> 00:57:48,000
And replaced.

400
00:57:48,000 --> 00:57:52,000
Whereas the estimated municipal expenditures excluding non cash items.

401
00:57:52,000 --> 00:58:00,000
Set out in the annual budget for the city of very grief for twenty twenty six total two hundred five million eight hundred and four thousand eight hundred ninety five dollars.

402
00:58:00,000 --> 00:58:11,000
And the balance of sixty nine million seven hundred ninety nine thousand eight hundred and thirty six is to be raised by gentlemen municipal property taxation.

403
00:58:11,000 --> 00:58:14,000
And I'm continuing on the whole thing correct.

404
00:58:14,000 --> 00:58:25,000
The following therefore statement is deleted therefore the total amount to be raised by gentlemen municipal taxation is ninety seven thousand two hundred fifty four thousand seven hundred eighty three.

405
00:58:25,000 --> 00:58:27,000
And replaced with.

406
00:58:27,000 --> 00:58:42,000
Therefore the total amount to be raised by gentlemen municipal taxation is ninety seven thousand four hundred fifty four ninety seven million four hundred fifty four thousand nine hundred and.

407
00:58:42,000 --> 00:58:53,000
Thank you counselor okay great hope you had some water before you went down that big read okay so we have a motion on the floor for the amendment is anyone opposed.

408
00:58:53,000 --> 00:58:55,000
I cannot see.

409
00:58:55,000 --> 00:58:58,000
Deputy Mayor.

410
00:58:58,000 --> 00:59:03,000
Sorry I'm totally fine with the motion I had to turn my camera off because I'm standing.

411
00:59:03,000 --> 00:59:11,000
No I just don't have your I don't have any visible but we're good we're good okay thank you very much so that is carried.

412
00:59:11,000 --> 00:59:14,000
I'm going to go to council about the second reading please.

413
00:59:14,000 --> 00:59:16,000
Thank you.

414
00:59:16,000 --> 00:59:29,000
Through the chair I would like to move that council gives second reading to by low be eleven twenty twenty six being the twenty twenty six tax rate by low with the twenty twenty six budgets approved.

415
00:59:29,000 --> 00:59:33,000
Four million one sixty nine seven hundred as I'm ended.

416
00:59:33,000 --> 00:59:38,000
Thank you second reading is on the floor anyone opposed.

417
00:59:38,000 --> 00:59:41,000
Seeing and hearing none that is carried.

418
00:59:42,000 --> 00:59:53,000
Through the chair I'd like to move for permission for third reading to by low be eleven twenty twenty six being the twenty twenty six tax rate by low as amended.

419
00:59:53,000 --> 00:59:55,000
Thank you and you want to post.

420
00:59:55,000 --> 00:59:57,000
Seeing and hearing none.

421
00:59:57,000 --> 01:00:00,000
Counselor Stewart please.

422
01:00:00,000 --> 01:00:27,000
We have a final motion on the floor. Anyone opposed? Seeing and hearing none, that is carried unanimously. Thanks, everyone. Okay. 8.2 point B.

423
01:00:27,000 --> 01:00:36,000
Mayor Spirman, if I may for a quick moment, I just confirmed with Monica. There's actually an error in your resolution assignment sheet as well, with the number on the rocky view foundation.

424
01:00:36,000 --> 01:00:43,000
In your package, it says 1,166,027. It actually should be 1,166,127.

425
01:00:43,000 --> 01:00:45,000
Thank you.

426
01:00:45,000 --> 01:00:56,000
Okay. Councilor Chapman, I'll just make sure that you've got that when we do the motion there.

427
01:00:57,000 --> 01:01:00,000
Okay, okay. So.

428
01:01:02,000 --> 01:01:07,000
I believe we're just going right to Councilor Chapman for that. Okay. Councilor Chapman, it's all on you.

429
01:01:07,000 --> 01:01:21,000
Thank you. Through the chair, I'd like to move the council on men's at 2026 budget and revise the provincial requisitions, including adjustments for 2025 under over levies in the following amounts is directed by the province of Alberta.

430
01:01:21,000 --> 01:01:42,000
For the school foundation fund, 53,886,810 dollars, opted out to school boards, 5,217,655, designated industrial properties, 8,175, and rock few foundation, 1,166,127 dollars.

431
01:01:43,000 --> 01:01:47,000
Thank you very much. Okay. Motion on the floor. Anyone opposed.

432
01:01:47,000 --> 01:01:57,000
Seeing and hearing none, that is carried. Thanks, everyone. Moving right along to 8.3 introductions coming from Councilor Basant, please.

433
01:01:57,000 --> 01:02:10,000
Thank you, Madam Mayor. Through the chair, I'd like to introduce Brad Tomlinson, the team leader of municipal enforcement to speak to us about by law B072026,

434
01:02:10,000 --> 01:02:15,000
the community standards by law amendment. You have the floor for whatever you're reading.

435
01:02:32,000 --> 01:02:39,000
Good afternoon, Mayor and council. Today, I'll be presenting proposed by law amendments to our community standards by law.

436
01:02:39,000 --> 01:02:52,000
In recent years, municipal enforcement has received increasing feedback from residents related to noise in our community, particularly in connection with city led events and seasonal snow removal operations.

437
01:02:52,000 --> 01:03:06,000
While these activities are essential to maintaining an active and well-service city, the concerns of raised and highlighted in consistency and how our noise is currently regulated in limitations within our existing community standards by law in addressing these emerging or complex noise scenarios.

438
01:03:06,000 --> 01:03:16,000
To ensure well-formed approach to by-law improvements, municipal enforcement undertook a review of our practices in comparable and compare them with municipalities nearby.

439
01:03:16,000 --> 01:03:32,000
Specifically, the largest help was with the city of Calgary, and these discussions provided valuable insight into evolving noise management strategies and clear definitions, as well as more flexible enforcement mechanisms that support community expectations in our operational realities.

440
01:03:32,000 --> 01:03:47,000
The proposed amendments aimed to strengthen clarity around permissible noise levels, enhanced tools for our community peace officers, and to respond effectively and ensure that the by-law reflects current community standards operational needs and best practices from around our region.

441
01:03:47,000 --> 01:03:52,000
Some key amendments, the first one being continuous sound.

442
01:03:52,000 --> 01:04:01,000
So this is adding in that there's a definition as well for L.E.Q., which is continuous sound via definition, which we need for court.

443
01:04:01,000 --> 01:04:10,000
But it's for any continuous noise duration for more than three minutes and sporadically for a total of more than three minutes in any continuous three minute period.

444
01:04:11,000 --> 01:04:18,000
Outdoor speaker systems is now defined, which helps us address these outdoor concerts, as well as some mitigation strategies.

445
01:04:18,000 --> 01:04:21,000
When we're enforcing them, that upholding court.

446
01:04:21,000 --> 01:04:27,000
We've also got noise relaxation for commercial businesses not located in residential areas.

447
01:04:27,000 --> 01:04:33,000
The idea behind this is they're already applying for early snow removal and they're getting blanket exceptions for a year.

448
01:04:33,000 --> 01:04:44,000
This way, if there are problems with it, we have it within the by-law now that we can withdraw that, make them comply with the regular community standards by-law restrictions for residential areas.

449
01:04:44,000 --> 01:04:49,000
If there's problems, but if not, we're reducing red tape administratively.

450
01:04:49,000 --> 01:04:59,000
With those key amendments, I am open to any questions or recommendations or that council gives three readings to the by-law.

451
01:04:59,000 --> 01:05:03,000
Thanks, Brad. Okay. I am already seeing councilor Chapman ready.

452
01:05:03,000 --> 01:05:12,000
And I see councilor Constance hand is up to you. So we'll start with councilor Chapman and we'll kind of make our way through and councilor clothes and I'll let you know when we get to you.

453
01:05:12,000 --> 01:05:18,000
What effect will this have? We have the summer music festival across the street at Towerley Mall.

454
01:05:18,000 --> 01:05:23,000
What effect will this have on their event? Anything?

455
01:05:23,000 --> 01:05:26,000
Through the chair to councilor Chapman.

456
01:05:26,000 --> 01:05:30,000
Yes, so this will keep them within the noise restrictions of the by-law.

457
01:05:30,000 --> 01:05:37,000
So the exemption being that after hours as they move in through later hours within the evening, which is common with outdoor concerts,

458
01:05:37,000 --> 01:05:41,000
our primary complaint, the comeback from residents is that it goes on and on and on.

459
01:05:41,000 --> 01:05:45,000
They need to be within the limits of our daytime noise decibel limit now.

460
01:05:45,000 --> 01:05:53,000
So during the daytime, if you're applying for an exemption for your outdoor concert, you need to be within our daytime decibel limit.

461
01:05:53,000 --> 01:05:59,000
And it's not any ample amount of noise. You get an exemption. You can just be loud as you want.

462
01:05:59,000 --> 01:06:09,000
And the way that we read that is we would attend if we get a complaint assess from the perimeter of the property and ensure that it's within the daytime decibel limit.

463
01:06:09,000 --> 01:06:14,000
And that would be the same for any concert that we had in the park as well then.

464
01:06:14,000 --> 01:06:16,000
In our public park in those creek.

465
01:06:16,000 --> 01:06:17,000
That's correct.

466
01:06:17,000 --> 01:06:22,000
Do we know how much of effect, like how loud are they after hours across the street?

467
01:06:22,000 --> 01:06:25,000
I think it's a great event that they have every year across the street.

468
01:06:25,000 --> 01:06:29,000
You know, it's two nights a year. I think it's a great event.

469
01:06:29,000 --> 01:06:35,000
But do we know are they way over currently now or?

470
01:06:35,000 --> 01:06:42,000
Through the chair we'd have to take a reading, but it would be just dependent on what amplification system they're using.

471
01:06:42,000 --> 01:06:49,000
The idea behind this legislation is allows us to better understand that, go and take the reading and ensure that it's within our decibel limits.

472
01:06:49,000 --> 01:06:57,000
So we don't know if we've ever taken a reading at the concert previous years there.

473
01:06:57,000 --> 01:06:58,000
I don't believe so.

474
01:06:58,000 --> 01:07:01,000
Most of the complaints have come in the following day.

475
01:07:01,000 --> 01:07:03,000
Okay. Thank you.

476
01:07:03,000 --> 01:07:05,000
Thanks, Councillor.

477
01:07:05,000 --> 01:07:07,000
Councillor Stewart.

478
01:07:08,000 --> 01:07:11,000
I really appreciate the reading of the Bible here.

479
01:07:11,000 --> 01:07:13,000
Just a couple of questions as I was reading through it.

480
01:07:13,000 --> 01:07:17,000
So the decibel allowable is the point of contact at the residence.

481
01:07:17,000 --> 01:07:18,000
Correct.

482
01:07:18,000 --> 01:07:19,000
That's correct.

483
01:07:19,000 --> 01:07:26,000
So one piece that we learned from the city of Calgary is previously standard practice would be from a property line.

484
01:07:26,000 --> 01:07:31,000
But that's not actually showing point of reception, which often was a gap within these complaints.

485
01:07:31,000 --> 01:07:36,000
So this is already been implemented with city of Calgary and some other municipalities and it's holding up in court.

486
01:07:36,000 --> 01:07:40,000
You're able to go to the point of reception as long as the owner is okay with that.

487
01:07:40,000 --> 01:07:41,000
Take your readings.

488
01:07:41,000 --> 01:07:47,000
Also see what mitigating or aggravating factors are you leaving your window open and present those matters in court if you have to prosecute it.

489
01:07:47,000 --> 01:07:48,000
Okay.

490
01:07:48,000 --> 01:07:50,000
And then next question is like, how is it?

491
01:07:50,000 --> 01:07:54,000
I guess how is this ensured? Like, how is the reading ensured or measured?

492
01:07:54,000 --> 01:07:57,000
Is it done before the event takes place as you're setting up?

493
01:07:57,000 --> 01:07:59,000
Or is it just as complaint comes in?

494
01:07:59,000 --> 01:08:05,000
I guess I'm warning is this a really reactive process or is it more proactive or can we make it more proactive?

495
01:08:05,000 --> 01:08:09,000
Through the chair so through the permitting process will be establishing our guidelines.

496
01:08:09,000 --> 01:08:13,000
So noise exemption permit comes in for a special event.

497
01:08:13,000 --> 01:08:21,000
So to speak municipal enforcement ensures that within that permit it's specifying what regulations they need to keep in place as well as providing a contact from municipal enforcement.

498
01:08:21,000 --> 01:08:22,000
Should we get a complaint?

499
01:08:22,000 --> 01:08:27,000
We need to have somebody there that can actively change the output of the speaker system.

500
01:08:27,000 --> 01:08:32,000
So that we're not showing up say to a concert and trying to figure out who can turn the volume down.

501
01:08:32,000 --> 01:08:36,000
So to speak and if we go and take a reading then we would contact that person and have it turned down.

502
01:08:36,000 --> 01:08:42,000
Okay. So there's no there's no way to mitigate communicating to the residents saying this concert's happening.

503
01:08:42,000 --> 01:08:46,000
We've measured it. This is the decibel range and this is within the by law.

504
01:08:46,000 --> 01:08:51,000
No absolutely. If it is within the by law, we've taken a reading and confirmed that they're not in violation of something.

505
01:08:51,000 --> 01:08:54,000
We would then follow up with the complaint and communicate that.

506
01:08:54,000 --> 01:08:58,000
Do we get many complaints and historically?

507
01:08:58,000 --> 01:09:04,000
Through the chair. Yes. So overall for all noise complaints. We had 210 last year.

508
01:09:04,000 --> 01:09:08,000
I think we're at 81 this year in regards to just outdoor lead events.

509
01:09:08,000 --> 01:09:13,000
We certainly do get five to ten per depending on which event we're talking about.

510
01:09:13,000 --> 01:09:18,000
Okay. And so just for my I just kind of working this through my head here.

511
01:09:18,000 --> 01:09:23,000
When you approach a resident everything checks out it's within the decibel.

512
01:09:23,000 --> 01:09:29,000
Is there usually resistance to accept the information that you've provided them?

513
01:09:29,000 --> 01:09:35,000
Through the chair. Yes and no. It's dependent. We explain the by law and detail.

514
01:09:35,000 --> 01:09:39,000
Explain what we can enforce and usually buy the end of it.

515
01:09:39,000 --> 01:09:42,000
They're somewhat compliant but not completely satisfied.

516
01:09:42,000 --> 01:09:46,000
I think the most people accept it understand it but may not be happy with it.

517
01:09:46,000 --> 01:09:47,000
Do the chair.

518
01:09:47,000 --> 01:09:49,000
Thanks.

519
01:09:49,000 --> 01:09:51,000
Thank you.

520
01:09:51,000 --> 01:09:55,000
Thank you very much.

521
01:09:55,000 --> 01:09:57,000
Through the chair.

522
01:09:57,000 --> 01:10:01,000
Do you have like the data behind the resident feedback?

523
01:10:01,000 --> 01:10:05,000
I'm just looking at what this increase might look like.

524
01:10:05,000 --> 01:10:07,000
Like how many the frequency of location.

525
01:10:07,000 --> 01:10:11,000
I know you mentioned those 210 complaints in 2025.

526
01:10:11,000 --> 01:10:17,000
I don't think we I don't think the specialty events process that there was 220.

527
01:10:17,000 --> 01:10:21,000
I'm sorry 210 events that were city permitted.

528
01:10:21,000 --> 01:10:25,000
So I'm just trying to get like more that data there.

529
01:10:25,000 --> 01:10:26,000
Thank you.

530
01:10:26,000 --> 01:10:27,000
Through the chair.

531
01:10:27,000 --> 01:10:28,000
To council, my apologies.

532
01:10:28,000 --> 01:10:32,000
So it was 210 total noise complaints from municipal enforcement last year.

533
01:10:32,000 --> 01:10:36,000
And then my follow up to that was it's roughly 5 to 10.

534
01:10:36,000 --> 01:10:37,000
Per event.

535
01:10:37,000 --> 01:10:43,000
I don't have the hard numbers for that but give or take on average is about 5 or 10.

536
01:10:43,000 --> 01:10:44,000
Okay.

537
01:10:44,000 --> 01:10:45,000
Thank you.

538
01:10:45,000 --> 01:10:53,000
So for example when I look at the noise by law.

539
01:10:53,000 --> 01:10:57,000
When it comes to the city that event such as fireworks.

540
01:10:57,000 --> 01:11:00,000
It's outside of the 10 PM range.

541
01:11:00,000 --> 01:11:03,000
Is that something that the city would be applying to you for a noise.

542
01:11:03,000 --> 01:11:08,000
That I'm not sorry noise, noise relaxation.

543
01:11:08,000 --> 01:11:14,000
So noise regulation in regards to this was around amplification sound or sound.

544
01:11:14,000 --> 01:11:18,000
Sound or sound disturbances the fireworks themselves would not apply to that.

545
01:11:18,000 --> 01:11:20,000
If that's what you're referring to or you.

546
01:11:20,000 --> 01:11:22,000
My apologies through the chair.

547
01:11:22,000 --> 01:11:25,000
Referring to sound from the event in general.

548
01:11:25,000 --> 01:11:26,000
Yes, through the event.

549
01:11:26,000 --> 01:11:28,000
Yes, thank you.

550
01:11:28,000 --> 01:11:31,000
Yes, so sorry.

551
01:11:31,000 --> 01:11:37,000
So through the chair providing the special events going ahead and there's general sound disturbances within that area.

552
01:11:37,000 --> 01:11:41,000
No, it would not it would not apply on this by law.

553
01:11:41,000 --> 01:11:43,000
Okay.

554
01:11:43,000 --> 01:11:45,000
Thank you for that.

555
01:11:45,000 --> 01:11:47,000
I'm just trying to get context.

556
01:11:47,000 --> 01:11:51,000
So for the noise relaxation.

557
01:11:51,000 --> 01:12:01,000
Do we have a noise exemption relaxation permit that community can apply to through this special events process?

558
01:12:01,000 --> 01:12:02,000
To the chair.

559
01:12:02,000 --> 01:12:03,000
That's correct.

560
01:12:03,000 --> 01:12:04,000
Okay.

561
01:12:04,000 --> 01:12:05,000
Just want to confirm that.

562
01:12:05,000 --> 01:12:07,000
And then when it comes to our business corridors.

563
01:12:07,000 --> 01:12:12,000
We're looking at downtown life and activation through a night life scene.

564
01:12:13,000 --> 01:12:14,000
Do we.

565
01:12:14,000 --> 01:12:20,000
You mentioned that we have specific business corridors that we look at for building vibrancy and more of that.

566
01:12:20,000 --> 01:12:25,000
Application for music and concerts and such.

567
01:12:25,000 --> 01:12:28,000
Is that identified in the in the areas or the report?

568
01:12:28,000 --> 01:12:34,000
I just want to confirm what I'm looking at with with with with that but with that noise by law.

569
01:12:34,000 --> 01:12:35,000
Thank you.

570
01:12:35,000 --> 01:12:41,000
So with regards to downtown vibrancy and events, again, this is actually part of our follow-up when we are dealing with residents.

571
01:12:41,000 --> 01:12:43,000
Providing their in compliance with the by law.

572
01:12:43,000 --> 01:12:50,000
We look at everything with these events from what direction can we have the amplification going to make the most least impact on our residents.

573
01:12:50,000 --> 01:12:56,000
And again, we put that out to residents to that this also is helpful in vibrancy for a downtown community.

574
01:12:56,000 --> 01:13:00,000
And then we take the area that it's happening in and in consideration as well.

575
01:13:00,000 --> 01:13:01,000
Okay.

576
01:13:01,000 --> 01:13:02,000
Thank you.

577
01:13:02,000 --> 01:13:04,000
Last question.

578
01:13:04,000 --> 01:13:09,000
For this whole process, I'm thinking that you connected with the.

579
01:13:09,000 --> 01:13:15,000
Especially that's process team and act of and and those departments.

580
01:13:15,000 --> 01:13:17,000
They were through the chair. They were looped in yes.

581
01:13:17,000 --> 01:13:19,000
Thank you. Thank you very much.

582
01:13:21,000 --> 01:13:22,000
Councillor Glass.

583
01:13:22,000 --> 01:13:23,000
Thank you.

584
01:13:23,000 --> 01:13:24,000
But I'm.

585
01:13:24,000 --> 01:13:26,000
And thank you for the presentation.

586
01:13:26,000 --> 01:13:27,000
Quick question.

587
01:13:27,000 --> 01:13:31,000
When we had those 200 and some odd complaints.

588
01:13:31,000 --> 01:13:37,000
How many of them were for outdoor city that events are one of our bigger festivals sort of thing.

589
01:13:37,000 --> 01:13:41,000
And which ones were they if you have those handy.

590
01:13:41,000 --> 01:13:45,000
Just trying to get an idea for how loud is loud if that makes sense.

591
01:13:45,000 --> 01:13:47,000
So through the chair, I can share.

592
01:13:47,000 --> 01:13:50,000
Unfortunately, do not have the concrete numbers on that.

593
01:13:50,000 --> 01:13:52,000
But I can share from last year's.

594
01:13:52,000 --> 01:13:54,000
One of our events.

595
01:13:54,000 --> 01:13:59,000
So we did have approximately those five to ten complaints come in from residents in the area.

596
01:13:59,000 --> 01:14:03,000
That 210 that I'm referring to being a total.

597
01:14:03,000 --> 01:14:04,000
Yeah.

598
01:14:04,000 --> 01:14:06,000
Noise violations.

599
01:14:06,000 --> 01:14:08,000
Her sorry calls for service.

600
01:14:08,000 --> 01:14:13,000
Is everything from my neighbors being too loud to aviation over my dwelling.

601
01:14:13,000 --> 01:14:16,000
And taking noise readings for all sorts of different things.

602
01:14:16,000 --> 01:14:21,000
But I do not have that events to that stat in front of me at the moment.

603
01:14:21,000 --> 01:14:26,000
Okay. And out of those 2,000 art sort of 2,200 are so complaints.

604
01:14:26,000 --> 01:14:30,000
How many of them were justified that we were able to action or.

605
01:14:31,000 --> 01:14:33,000
We're kind of substantiated.

606
01:14:33,000 --> 01:14:35,000
Through the chair.

607
01:14:35,000 --> 01:14:40,000
The bulk majority of them have some form of enforcement mechanism.

608
01:14:40,000 --> 01:14:42,000
Whether or not that results in a ticket.

609
01:14:42,000 --> 01:14:48,000
So to speak, it's typically how can we mitigate this and work between both parties to achieve.

610
01:14:48,000 --> 01:14:50,000
A good result.

611
01:14:50,000 --> 01:14:54,000
Majority of the time we're able to achieve that with almost all of our noise complaints.

612
01:14:54,000 --> 01:14:58,000
Very few of them are going the entire distance by the time you work through.

613
01:14:58,000 --> 01:15:00,000
Some party mitigating the noise and the other party.

614
01:15:00,000 --> 01:15:24,000
I'm going to go to Deputy Mayor. I'm going to go to Deputy Mayor because she's in a chance to talk about get and then I'll come back to councilor. Okay, Deputy Mayor.

615
01:15:24,000 --> 01:15:52,000
Thank you. You know, I love to talk. So I'm struggling with this one because it feels like it not that it came out of nowhere, but it was a little bit reactive to an unnamed large scale event that happened in our downtown because I, that is the only time I have ever seen an email come through the council table in relation to noise complaints.

616
01:15:52,000 --> 01:16:00,000
So, but is this kind of where this is coming from as far as events goes?

617
01:16:00,000 --> 01:16:03,000
Through the, through the chair.

618
01:16:03,000 --> 01:16:13,000
No, I would say that overall we, we do, we would benefit from having as a city better regulation around how we're handling our noise mitigation.

619
01:16:13,000 --> 01:16:25,000
It isn't stopping it from happening. It's just putting a form of regulation that we can explain to residents, you know, we're allowing the noise exemption. However, it still does still need to be within our daytime decibels events that happen.

620
01:16:25,000 --> 01:16:28,000
When kids are going back to school and going to sleep.

621
01:16:28,000 --> 01:16:38,000
We're, we're trying to find that balance, but not just those. This is applicable to residential group parties in a park.

622
01:16:38,000 --> 01:16:42,000
And any other events, any of that helps.

623
01:16:42,000 --> 01:16:52,000
It does. I guess I'm just curious. So then just, we say that it aligns that they can get an exemption, but that it has to align with the noise hours.

624
01:16:52,000 --> 01:16:59,000
So does that mean, if you have a concert in the park on a Thursday, it's got to be quiet by 10 pm.

625
01:16:59,000 --> 01:17:07,000
Or if you have a weekend event somewhere anywhere in the city, it's got to be quiet by midnight.

626
01:17:08,000 --> 01:17:20,000
Through the chair, that would be correct. It cannot go over the daytime decibel limits and it would need to be shut down at a reasonable hour, not indefinite for an noise exemption.

627
01:17:20,000 --> 01:17:29,000
Okay, so how do they get an exemption if it has to follow those guidelines? Are they the same all the time?

628
01:17:29,000 --> 01:17:36,000
No, because this is allowing you to have a daytime noise decibel during the night time.

629
01:17:36,000 --> 01:17:41,000
So when you're applying for the exemption to go after hours.

630
01:17:41,000 --> 01:17:45,000
Yeah, it would be helping that story I think.

631
01:17:45,000 --> 01:17:46,000
Okay.

632
01:17:46,000 --> 01:18:00,000
But say like a concert, a loud concert that's outside would be louder than the allowable daytime decibel typically wouldn't it?

633
01:18:00,000 --> 01:18:12,000
Through the chair, yes, if you're turning the amplification up to whatever decibel you feel like, but if you're abiding by the by law during daytime, then it would be within.

634
01:18:12,000 --> 01:18:19,000
Okay, so that decibel has to be when you're basically standing there at that concert.

635
01:18:19,000 --> 01:18:22,000
Not in the neighborhood.

636
01:18:23,000 --> 01:18:37,000
Through the chair, it would be measured from the perimeter of wherever that event is taking place and if it's not exceeding it there, it would not be exceeding it into the residential area.

637
01:18:37,000 --> 01:18:43,000
Okay, because I guess I just look at the decibel levels and like 65 is a generator.

638
01:18:43,000 --> 01:18:47,000
And some generators are actually louder than 65 when you're standing at the top of them.

639
01:18:47,000 --> 01:18:52,000
So I get the whole perimeter thing that definitely helps to dampen those sounds.

640
01:18:52,000 --> 01:19:01,000
I'm just a little bit worried that this is going to hamstring some really cool potential events that could come to energy.

641
01:19:01,000 --> 01:19:09,000
I mean, obviously I simplifies with residents and I wouldn't want to have an outdoor concert of walk away from my house every single day or every single weekend.

642
01:19:09,000 --> 01:19:18,000
And if I had to work a night shift or sleep or whatever, but I see I see director Weinberger there.

643
01:19:18,000 --> 01:19:34,000
So I can I can stop talking for a bit, but I'm a little bit on the fence about this one because until we have an in practice, like I would have loved a scenario like scenario a this was the complaint this is how we're going to enforce it and this is how we're going to treat it.

644
01:19:34,000 --> 01:19:46,000
Because sometimes we pass these by laws and they're either really not that enforceable or they hamstring what we're trying to do, which is create really cool opportunities within our community.

645
01:19:46,000 --> 01:19:50,000
So I'm really I'm 50 50.

646
01:19:50,000 --> 01:19:53,000
All right, thanks deputy mayor.

647
01:19:53,000 --> 01:19:55,000
Director Weinberger.

648
01:19:56,000 --> 01:20:05,000
Thank you madam mayor. Thanks for the questions deputy mayor Colson just to put a little few parameters on some of these things we have the noise exemption.

649
01:20:05,000 --> 01:20:17,000
Process in place for a reason it addresses a number of things whether it's cement pours in residential areas to the generators you mentioned a number of things.

650
01:20:17,000 --> 01:20:29,000
The complaints Brad is talking about really go back to whether it's car loud cars loud motorbikes things like that we're not trying to hinder we're trying to put some again and parameters in place.

651
01:20:29,000 --> 01:20:37,000
We still have the ability to offer noise exemption within reason that's not affecting residents across the city.

652
01:20:37,000 --> 01:20:43,000
So we will still get you from that 50 50 to 85 15.

653
01:20:43,000 --> 01:20:48,000
We we still have them mechanisms in place that we can offer stuff.

654
01:20:48,000 --> 01:20:53,000
Instructor since we're on this topic and sorry guys I just.

655
01:20:53,000 --> 01:20:58,000
Can you walk us through what the exemption permit process looks like.

656
01:20:58,000 --> 01:21:08,000
Let's pretend that this council wants to put on the greatest concert of all time in the city hall parking lot and we want it to go till midnight.

657
01:21:08,000 --> 01:21:16,000
And I don't know about you but my dishwasher is about 50 decibels so let me tell you as a music festival fan myself.

658
01:21:16,000 --> 01:21:23,000
I do not listen to a dishwasher when I go there I got my earplugs in just so I can you know keep my hearing intact somewhat.

659
01:21:23,000 --> 01:21:29,000
Can you talk us through what that would look like if that were the hypothetical situation.

660
01:21:29,000 --> 01:21:34,000
Sure I'll start and Brad will probably have to feed in because I just see it at the end.

661
01:21:34,000 --> 01:21:44,000
Really what someone does is come and apply whether it's through special events process through a regular construction development plan any of them type things.

662
01:21:44,000 --> 01:21:59,000
From there we look at what impacts there are to the residents if it's industrial zones if it's just business zones we have more relaxation opportunities for that we try not to impact the residential houses as much as anything else.

663
01:21:59,000 --> 01:22:16,000
From that process again just an evaluation process we may have municipal enforcement gold and measure what they're doing at set up time to see where them impacts are based on where the residents are located where their property lines are and where the end of the property line is for the event itself.

664
01:22:16,000 --> 01:22:18,000
Then we grant that relaxation.

665
01:22:18,000 --> 01:22:21,000
Other times when you don't.

666
01:22:21,000 --> 01:22:30,000
Yes, where there's times where we withdraw because people aren't following the rules of the relaxation and go through a night with a generator where it's not required.

667
01:22:30,000 --> 01:22:31,000
Okay.

668
01:22:31,000 --> 01:22:33,000
All right, I will take that information.

669
01:22:33,000 --> 01:22:35,000
Thank you.

670
01:22:35,000 --> 01:22:37,000
Is anyone not had a first.

671
01:22:37,000 --> 01:22:38,000
Okay.

672
01:22:38,000 --> 01:22:39,000
I'm talking.

673
01:22:39,000 --> 01:22:40,000
Okay.

674
01:22:40,000 --> 01:22:41,000
I think he had your light on for a while.

675
01:22:41,000 --> 01:22:42,000
So we'll go back to you.

676
01:22:42,000 --> 01:22:43,000
Sorry.

677
01:22:43,000 --> 01:22:44,000
It wasn't finished.

678
01:22:44,000 --> 01:22:45,000
I didn't get any.

679
01:22:45,000 --> 01:22:46,000
Sorry.

680
01:22:46,000 --> 01:22:47,000
I thought you were done.

681
01:22:47,000 --> 01:22:48,000
I saw your hand go down.

682
01:22:48,000 --> 01:22:49,000
Okay.

683
01:22:50,000 --> 01:22:51,000
Sorry.

684
01:22:51,000 --> 01:22:56,000
It actually goes down automatically as soon as you turn the mic on on this program, but.

685
01:22:56,000 --> 01:22:59,000
So.

686
01:22:59,000 --> 01:23:00,000
85%.

687
01:23:00,000 --> 01:23:03,000
Director Weinberg to get me there.

688
01:23:03,000 --> 01:23:04,000
I think.

689
01:23:04,000 --> 01:23:07,000
We would have to have some kind of an appeal process.

690
01:23:07,000 --> 01:23:11,000
So if this special event is turned down.

691
01:23:11,000 --> 01:23:18,000
And it is like the bill and all of our content that councillor chairman would be buying 20 tickets to.

692
01:23:19,000 --> 01:23:20,000
And it gets turned down.

693
01:23:20,000 --> 01:23:24,000
And this council has an appetite to allow that to happen.

694
01:23:24,000 --> 01:23:28,000
Like I just feel like there needs to be some kind of an appeal process.

695
01:23:28,000 --> 01:23:33,000
And I'm sure legislative services was like, oh gosh, here we go.

696
01:23:33,000 --> 01:23:34,000
But.

697
01:23:34,000 --> 01:23:36,000
But do you understand what I'm saying?

698
01:23:36,000 --> 01:23:38,000
Like so you turn it down.

699
01:23:38,000 --> 01:23:40,000
And then it is kept in no fun.

700
01:23:40,000 --> 01:23:42,000
And we don't want to have those types of events.

701
01:23:42,000 --> 01:23:45,000
That may be the majority of our extremely young.

702
01:23:45,000 --> 01:23:54,000
Population would be all for like I have no problem hearing a concert every now and then from from my backyard.

703
01:23:54,000 --> 01:23:57,000
Just knowing the vibrancy that it brings to the community.

704
01:23:57,000 --> 01:23:59,000
So to get me there.

705
01:23:59,000 --> 01:24:05,000
I just I just want to make sure that there is a way that really cool things can happen in this city.

706
01:24:05,000 --> 01:24:08,000
And I just I'm worried that this by law.

707
01:24:08,000 --> 01:24:12,000
Well, I will hinder that and I would love I don't know if that is in the room.

708
01:24:12,000 --> 01:24:17,000
Or like a dina with downtown or shana queen if anybody is there.

709
01:24:17,000 --> 01:24:20,000
To sort of speak to that's that event.

710
01:24:20,000 --> 01:24:22,000
Vibrancy.

711
01:24:22,000 --> 01:24:25,000
I would love to hear from them.

712
01:24:25,000 --> 01:24:29,000
If there is like a way to make sure it happens.

713
01:24:30,000 --> 01:24:32,000
We have Jamal coming up to the microphone.

714
01:24:32,000 --> 01:24:38,000
And yes, our downtown revitalization expert is also in the room listening intently.

715
01:24:38,000 --> 01:24:39,000
I can.

716
01:24:39,000 --> 01:24:45,000
We can start before Jamal takes the thunder.

717
01:24:45,000 --> 01:24:46,000
Go ahead.

718
01:24:46,000 --> 01:24:47,000
Through the chair.

719
01:24:47,000 --> 01:24:52,000
I just like to add that as we would visit each one of these individually.

720
01:24:52,000 --> 01:24:58,000
These common sense we're not trying to stifle concerts or any events happening anywhere in our city.

721
01:24:58,000 --> 01:25:04,000
We we just try to apply something that's fair both residents as well as the event goers.

722
01:25:04,000 --> 01:25:11,000
And should they need to appeal we would be more than able to accommodate it in one fashion or another.

723
01:25:11,000 --> 01:25:22,000
If we hit a roadblock like that but our approach is pretty common sense as long as we can accomplish something that works for residents as well as event goers.

724
01:25:22,000 --> 01:25:23,000
Yeah, within.

725
01:25:23,000 --> 01:25:26,000
The conference of the the bylaws so to speak.

726
01:25:26,000 --> 01:25:31,000
It's more than doable and we have not hit any robots to date.

727
01:25:31,000 --> 01:25:38,000
Just to add on to Brad's comments to the exemption the exemption process we have back and forth dialogue.

728
01:25:38,000 --> 01:25:43,000
So somebody calls in and we turn down an exemption process because it is a.

729
01:25:43,000 --> 01:25:50,000
The requesting 30 days when we get down to it it might actually be well they only need five but they didn't want to come back again.

730
01:25:50,000 --> 01:25:57,000
So we give them the five and work with them to accomplish whatever they're trying to do.

731
01:25:57,000 --> 01:26:00,000
Yeah, I will.

732
01:26:00,000 --> 01:26:05,000
I need to contemplate this for a little bit and I would like to hear from the rest of council.

733
01:26:05,000 --> 01:26:06,000
Thanks every mayor.

734
01:26:06,000 --> 01:26:08,000
Jamal are you good.

735
01:26:08,000 --> 01:26:09,000
Do you want to add anything?

736
01:26:09,000 --> 01:26:10,000
Okay.

737
01:26:10,000 --> 01:26:11,000
All right.

738
01:26:11,000 --> 01:26:15,000
Through the chair to council calls and yeah.

739
01:26:15,000 --> 01:26:19,000
With the exemption process I think that allows for that common sense approach.

740
01:26:19,000 --> 01:26:29,000
That Brad is talking about here certainly from an economic development and downtown revitalization standpoint we would like to see these types of events.

741
01:26:29,000 --> 01:26:39,000
And if there is a noise exemption that can be granted again with enough notice and enough notification then then we would be all for that as well.

742
01:26:39,000 --> 01:26:48,000
We want the events to to happen and we want them particularly in the downtown because that's part of our transformation process with the revitalizing downtown.

743
01:26:49,000 --> 01:27:04,000
So then through the chair I would offer that we need to do a better job supporting those events and telling the community hey this is coming and it's going to be really loud because I think when you look at.

744
01:27:04,000 --> 01:27:10,000
I'll just give the downtown event that was a big open concert as an example.

745
01:27:10,000 --> 01:27:28,000
Not everybody knew that it was happening because it's kind of like every fest was happening and then this concert was happening not together it was a little bit separately and there was some information out there but maybe we need to look at that we should be helping push that information because.

746
01:27:28,000 --> 01:27:40,000
John John Smith who's doing a concert might have 600 followers but the city of Audrey has what over 20,000 now if not more so maybe we should be looking at some of those.

747
01:27:40,000 --> 01:27:51,000
A way to help out in that regard to let people know that the concert is coming in maybe they want to not have their windows open at 10 pm at night it might start older children.

748
01:27:52,000 --> 01:27:56,000
Okay thank you to the mayor councilor chat.

749
01:27:56,000 --> 01:28:01,000
Thank you through the chair. Brad what time does municipal enforcement work till.

750
01:28:01,000 --> 01:28:05,000
Through the chair nine p.m.

751
01:28:05,000 --> 01:28:10,000
So there's my question we got a noise complaint to the 11 p.m. where does it go.

752
01:28:10,000 --> 01:28:19,000
Anything urgent would be deferred over to the RCMP for direct response if it's something that can wait until the next day then it would be held for us in a stacked complaint.

753
01:28:19,000 --> 01:28:26,000
Well our dispatch would automatically refer to the municipal enforcement has the tools measure desk levels correct.

754
01:28:26,000 --> 01:28:32,000
Through the chair that's correct but they can sorry the through the chair the RCMP can still attend.

755
01:28:32,000 --> 01:28:37,000
Assessive this is a concern me with the resident and see what they can.

756
01:28:37,000 --> 01:28:46,000
Do to inject themselves with the whether it's a concert or wherever the noise is coming from but they wouldn't have the equipment to measure a decibel.

757
01:28:47,000 --> 01:28:52,000
Our noise reader is available in the detachment should they need it they've used it for joint motor vehicle patrols.

758
01:28:52,000 --> 01:28:58,000
I can't speak to whether or not they would for this if or they would just attend and see what they could do.

759
01:28:58,000 --> 01:29:09,000
Okay and I you know I hate to say but I hate to see I think the RCMP have more important things to look after at 10 11 at night then.

760
01:29:09,000 --> 01:29:11,000
Then a noise you know.

761
01:29:11,000 --> 01:29:20,000
Complaint which may be warranted run warranted and I guess that's just all depending on the person they somebody may think something's very loud.

762
01:29:20,000 --> 01:29:23,000
My wife says I have the TV too loud.

763
01:29:23,000 --> 01:29:27,000
Well I don't think it is but she thinks it is so.

764
01:29:27,000 --> 01:29:31,000
I'm I'm just curious how would that happen.

765
01:29:32,000 --> 01:29:41,000
If you if you get a noise complaint at 11 o'clock at night it's an outdoor concert you know people having fun things are going on.

766
01:29:41,000 --> 01:29:54,000
But you can address that till the next day and you have no way to measure the noise that night how how do you address it but you've answered that the RCMP would have that available to them if if they needed to so.

767
01:29:54,000 --> 01:29:57,000
Thank you.

768
01:29:57,000 --> 01:29:59,000
Thank you Councillor.

769
01:29:59,000 --> 01:30:01,000
Thank you.

770
01:30:00,000 --> 01:30:16,000
Thank you, Madam Mayor. Through the chair. Has there been any engagement around this? I know it's another process and layer and cost. But I'm kind of curious if there was any type of engagement at reach on this.

771
01:30:16,000 --> 01:30:25,000
Through the chair. No. There has not been from the public side, as this is just, there are already regulations around noise within our by-law.

772
01:30:25,000 --> 01:30:32,000
An exemption process is already in place. This is just, honestly, additional clarification around rules.

773
01:30:32,000 --> 01:30:35,000
Thank you.

774
01:30:35,000 --> 01:30:44,000
So when I also look at communities and neighborhoods, I understand the neighborhoods with residential absolutely more of a quieter scene.

775
01:30:44,000 --> 01:30:51,000
I'm looking at designated areas, such as nose Creek, regional park, downtown obvious the area as well.

776
01:30:51,000 --> 01:30:57,000
Those are higher frequency and higher volume to areas, I would think.

777
01:30:57,000 --> 01:31:06,000
So across the board, those places would just be another layer for event organizers to apply for when it comes to those locations.

778
01:31:06,000 --> 01:31:18,000
So just curious around designated areas within the city of having a tiered or like a different different application without something that we consider.

779
01:31:18,000 --> 01:31:25,000
So even in the neighborhood areas, there's lots of outdoor movies that happen in the summer when they start at dusk.

780
01:31:25,000 --> 01:31:35,000
So I'm just kind of curious of how, yeah, I'm kind of Councillor Colson a little bit of trying in my head with this all looks like and I respect what it's being laid out.

781
01:31:35,000 --> 01:31:47,000
But from a festival organizer or having connection and all sensible longing within communities and neighborhoods, that kind of questions my mind.

782
01:31:47,000 --> 01:31:53,000
And I do have to put on my hand and say, I live on, I literally live on 8th Street.

783
01:31:53,000 --> 01:31:59,000
And it's, yeah, it's a whole new thing for me with having that noise there.

784
01:31:59,000 --> 01:32:03,000
But yeah, I'm just curious, I'm just post that saying thank you.

785
01:32:04,000 --> 01:32:06,000
Through the chair of my me.

786
01:32:06,000 --> 01:32:09,000
To Councillor Chima.

787
01:32:09,000 --> 01:32:15,000
We get almost no noise complaints regarding like small festivals or outdoor movies, anything like that.

788
01:32:15,000 --> 01:32:20,000
It's typically around large amplification concerts and stuff like that.

789
01:32:20,000 --> 01:32:22,000
Thank you.

790
01:32:22,000 --> 01:32:23,000
That's nice.

791
01:32:23,000 --> 01:32:24,000
Thank you very much.

792
01:32:24,000 --> 01:32:26,000
A couple more things have come to mind.

793
01:32:26,000 --> 01:32:30,000
And I'm just looking at the practical implications of this.

794
01:32:30,000 --> 01:32:36,000
A football game at Edgar Athletic Park, you know, sometimes you're getting 2,000, 3000 kids out.

795
01:32:36,000 --> 01:32:51,000
The music's quite loud would we be in a position to be finding organizers of high school football games if we follow this to the T because they're not going to apply for a noise exemption when they're just trying to plant a football game or soccer game or something like that.

796
01:32:51,000 --> 01:32:53,000
Through the chair.

797
01:32:53,000 --> 01:32:59,000
Regardless of what type of complaint comes in, we're trying to go and work with who members creating the disturbance.

798
01:32:59,000 --> 01:33:03,000
We're going to get a complaint from a resident about amplification from the football game.

799
01:33:03,000 --> 01:33:13,000
We're going to attend there speak with whomever can help us mitigate maybe some of the sound from from the noise just to bring it down a notch so that we can accomplish the same goal.

800
01:33:13,000 --> 01:33:14,000
So to speak.

801
01:33:14,000 --> 01:33:25,000
And is the intention of this to target the louder cars and stuff like that or is it those large amplification festivals.

802
01:33:25,000 --> 01:33:29,000
Through the chair, this is around general production of noise.

803
01:33:29,000 --> 01:33:35,000
We do have very strict rules around vehicle noise through the traffic safety act.

804
01:33:35,000 --> 01:33:36,000
Okay.

805
01:33:36,000 --> 01:33:37,000
Thank you.

806
01:33:40,000 --> 01:33:41,000
Thank you.

807
01:33:41,000 --> 01:33:42,000
All right.

808
01:33:42,000 --> 01:33:46,000
I think I am seeing all lights off anything for you, Councillor.

809
01:33:46,000 --> 01:33:48,000
Just soaking it in.

810
01:33:48,000 --> 01:33:49,000
Yeah.

811
01:33:51,000 --> 01:33:52,000
Okay.

812
01:33:53,000 --> 01:33:54,000
Excellent.

813
01:33:54,000 --> 01:33:55,000
So.

814
01:33:58,000 --> 01:34:00,000
Here's where I'm caught.

815
01:34:00,000 --> 01:34:03,000
I think there's some data points that we're missing.

816
01:34:03,000 --> 01:34:09,000
And I think that everybody has expressed a little bit of a concern on specifically.

817
01:34:09,000 --> 01:34:16,000
I would say specifically we're talking about the amplification, the sound like the sound speakers in a situation.

818
01:34:16,000 --> 01:34:19,000
So I appreciate that it's defined in here.

819
01:34:19,000 --> 01:34:22,000
It still leaves me with a lot of questions.

820
01:34:22,000 --> 01:34:34,000
And one thing that scared me a little bit that you said, Brad, is that folks come to the table with common sense when they're addressing these things, which normally I'd be like, yeah, that makes sense.

821
01:34:34,000 --> 01:34:45,000
But if you in the lottery tomorrow and you move away or director wine burger who is the director who would be allowing the exemption permits, I would assume.

822
01:34:45,000 --> 01:34:54,000
If either of you go on vacation to a beach and just choose to never come back to municipal anything, which, you know, we'd all understand.

823
01:34:54,000 --> 01:35:00,000
And someone takes your place, their opinion or interpretation of what is presented here may not be the same.

824
01:35:00,000 --> 01:35:11,000
And I think one of the things that we lack when it comes to special events or enforcement of certain things is that it's not always consistent in how it's.

825
01:35:11,000 --> 01:35:26,000
Executed and that's not necessarily a bad thing, but I think we're talking about it in our active session last week that someone's interpretation of something versus the next person interpretation and how they enforce it or ask people to respond to it can be very different.

826
01:35:26,000 --> 01:35:31,000
And I hear this council, I think we're hearing a lot of people say, well, I'm more concerned.

827
01:35:31,000 --> 01:35:38,000
about traffic noise and and the challenges around enforcing that than I am around a one-off event.

828
01:35:38,000 --> 01:35:49,000
So I guess for me my concern is I don't want to preemptively deter great events, great vibrancy opportunities.

829
01:35:49,000 --> 01:35:57,000
Not knowing that there's going to be consistent delivery should it not be the two of you enforcing it in the future and it's somebody else.

830
01:35:57,000 --> 01:36:07,000
I think we need to get that because I don't know that we necessarily have the sandbox within this bylaw as presented today to execute.

831
01:36:07,000 --> 01:36:09,000
Thank you for the question, Madam Mayor.

832
01:36:09,000 --> 01:36:17,000
I think we do have the process in place through our special events process to apply for everything that's required.

833
01:36:17,000 --> 01:36:22,000
That's as you heard this morning is just going to get better and stronger.

834
01:36:22,000 --> 01:36:25,000
Do you believe the process is in place for noise?

835
01:36:25,000 --> 01:36:35,000
This bylaw is truly being amended and over the years based on the complaints that have come up in the past.

836
01:36:35,000 --> 01:36:44,000
And so the definitions that are in there, the requirements for people actually to try to get a noise exemption is really in the best interest of everybody.

837
01:36:44,000 --> 01:36:49,000
Of us looking holistically instead of individual things.

838
01:36:49,000 --> 01:36:50,000
Okay.

839
01:36:50,000 --> 01:36:52,000
I hope that answers your question.

840
01:36:52,000 --> 01:36:55,000
So it doesn't mean me and Brad still want to win the lottery next week.

841
01:36:55,000 --> 01:36:56,000
I know.

842
01:36:56,000 --> 01:37:03,000
And it does answer that I guess I just still have a little bit of hesitancy around five years from now.

843
01:37:03,000 --> 01:37:14,000
How is this going to you know and I recognize that's far down the road but ideally in the future six months or six years from now it should be consistently applied ideally.

844
01:37:14,000 --> 01:37:25,000
But just that other piece for me is just that we're lacking the data points on you know to your point your 210 noise complaints could have been somebody's wedding next door in their backyard.

845
01:37:25,000 --> 01:37:36,000
It could have been somebody's generator running all night could have been me yelling at my kids for three hours, but we don't we don't know what that breakout is for these events specifically right.

846
01:37:36,000 --> 01:37:41,000
Sorry through the chair I believe we couldn't get most of that.

847
01:37:42,000 --> 01:37:45,000
I can tell you through the noise exemptions that I give out.

848
01:37:45,000 --> 01:37:56,000
I hear a lot of feedback around concerts and things like that and we do look at it and we do look at the impacts of people most of it is around people working different shifts.

849
01:37:56,000 --> 01:38:05,000
Most of it is you know some misunderstanding people knew the events were happening but didn't know they were going to be this loud this late.

850
01:38:05,000 --> 01:38:19,000
There's not a lot of them but we're really trying to take everyone with its own credence and see how we can make it better in the future whether it is advertising differently whether it is putting it on the website hopefully again through that special.

851
01:38:19,000 --> 01:38:23,000
Especially events process we address all that with communication plan.

852
01:38:23,000 --> 01:38:29,000
I think them are easily fixed and this will evolve over time you will see it again.

853
01:38:29,000 --> 01:38:38,000
I'm sure in the next three to five years is the community continues to grow and we have different type of densities in our downtown core you'll continue to hear that.

854
01:38:39,000 --> 01:38:56,000
If council passes this today I just want to know that especially for the first iteration of these changes that there will be an actual extensive pro activity around communicating because if there are events that don't.

855
01:38:56,000 --> 01:39:02,000
You know that suddenly we get a whole bunch of complaints about and they get shut down at 10.05 because of the noise.

856
01:39:02,000 --> 01:39:09,000
Because we didn't get proactive with the communication to the residents around and they got an exemption or whatever.

857
01:39:09,000 --> 01:39:12,000
It would just be really sad to see that be the end.

858
01:39:12,000 --> 01:39:17,000
I know a lot of the organizations that do go to the effort of putting these things on invest a lot of money.

859
01:39:17,000 --> 01:39:28,000
And that is economic development for our dream there is a return on investment so I want to make sure that we are prioritizing always the act of the wins for our community.

860
01:39:28,000 --> 01:39:46,000
One night of discomfort where we can heck give out your plugs as promo on behalf of that but what and I joke but you know what I mean I just think we really especially because if we pass this this will be the first time that those folks are going to be dealing with oh I didn't know I needed an exemption permit.

861
01:39:46,000 --> 01:39:54,000
I just put this on last year in the year before so I just want to make sure we're removing those barriers no more gotchas no one surprised.

862
01:39:54,000 --> 01:40:15,000
I don't know for the residents that hear it they're not surprised either through the chair again three or special events process that's all identified that's nothing new to these people think we're things have changed is we have the tools now in place to go out and pro actively measure the sound so at 10 o'clock we can say this has to go down from 8 to 6.

863
01:40:16,000 --> 01:40:20,000
On the on the volume dial not 8 to 10.

864
01:40:20,000 --> 01:40:31,000
Yeah no fair. So so I believe most of that is in place but certainly will be proactive and will as Brad mentioned number times we will work with people that are coming forward.

865
01:40:31,000 --> 01:40:37,000
Yeah yeah I think people are looking for a little bit of happiness in the community right now so I just want to make sure we give.

866
01:40:37,000 --> 01:40:47,000
Okay thanks sorry for that but I really wanted to hear that from you so thanks thank you Dr. Weinberger thank you Brad any other final comments questions queries.

867
01:40:47,000 --> 01:40:49,000
Yes see the chair.

868
01:40:49,000 --> 01:40:52,000
I know I just want to make a mention that.

869
01:40:52,000 --> 01:40:56,000
A lot of events don't get triage to the special events process.

870
01:40:56,000 --> 01:41:04,000
There is a lot out there that we aren't as a city out capturing so there's a lot of learning and education around these things.

871
01:41:04,000 --> 01:41:12,000
So when had it a ticket when someone puts on this beautiful event of that might be a very uncomfortable thing.

872
01:41:12,000 --> 01:41:17,000
But I just want to let you be aware that there is a lot a big percentage that aren't captured.

873
01:41:17,000 --> 01:41:20,000
Thank you for that Councillor.

874
01:41:20,000 --> 01:41:21,000
Go ahead Brad.

875
01:41:21,000 --> 01:41:24,000
Through the chair thank you for that and just know that.

876
01:41:24,000 --> 01:41:32,000
I'm very well versed with all the staff in our department and that's not our flavor to go in and take it event organizers.

877
01:41:32,000 --> 01:41:40,000
We want to promote the vibrancy of our community and I pre have preached that from day one and everybody is on board with that and we're looking to work with people.

878
01:41:40,000 --> 01:41:42,000
Ultimately that's that's our goal here.

879
01:41:42,000 --> 01:41:52,000
Okay much appreciated and I know Director Anderson who is portfolio coverage special events and community fun is hearing all of this and will make sure his team here is a team.

880
01:41:52,000 --> 01:41:58,000
You know that's one of the things in this community is we're always trying to break down silos so I appreciate this.

881
01:41:58,000 --> 01:42:06,000
Okay, I think that's it for questions and all that so let's go ahead and start some motions on this.

882
01:42:06,000 --> 01:42:10,000
Little document here so I believe Councillor Obamason you're first reading.

883
01:42:10,000 --> 01:42:12,000
Yes, thank you Madam Mayor.

884
01:42:12,000 --> 01:42:25,000
Through the chair I'd like to move the council gives first reading to Bisier 72026 being a bylaw to amend community standards by law Bisier 92012.

885
01:42:25,000 --> 01:42:29,000
Thank you very much we have a motion on the floor anyone opposed.

886
01:42:29,000 --> 01:42:33,000
Councillor glass is opposed.

887
01:42:37,000 --> 01:42:40,000
Okay Councillor Chapman second reading please.

888
01:42:40,000 --> 01:42:43,000
This time through the chair like move second reading.

889
01:42:43,000 --> 01:42:45,000
Thank you.

890
01:42:45,000 --> 01:42:51,000
You have a motion on the floor for second reading anyone opposed.

891
01:42:51,000 --> 01:42:54,000
Okay seeing none that is carried.

892
01:42:54,000 --> 01:42:56,000
Councillor Schema please.

893
01:42:56,000 --> 01:43:00,000
See the chair I move for permission of third.

894
01:43:00,000 --> 01:43:03,000
Thank you very much.

895
01:43:03,000 --> 01:43:04,000
You want to post.

896
01:43:04,000 --> 01:43:06,000
Seeing and hearing none.

897
01:43:06,000 --> 01:43:10,000
And final reading to Councillor Stewart please.

898
01:43:10,000 --> 01:43:12,000
Through the chair I move for third reading.

899
01:43:12,000 --> 01:43:13,000
Thank you.

900
01:43:13,000 --> 01:43:17,000
I'm a motion on the floor for this one anyone opposed.

901
01:43:17,000 --> 01:43:19,000
Seeing and hearing none.

902
01:43:19,000 --> 01:43:22,000
Okay thanks everyone that is carried.

903
01:43:22,000 --> 01:43:25,000
Thanks for the chat gentlemen appreciate all that information.

904
01:43:25,000 --> 01:43:28,000
We're going to just push on through.

905
01:43:28,000 --> 01:43:35,000
I do just want to highlight that we are going to take a recess just before 3 o'clock for an internal matter.

906
01:43:35,000 --> 01:43:39,000
And then we will carry on with the rest of the agenda if we do not finish it in time.

907
01:43:39,000 --> 01:43:45,000
So item number 9.1 I believe we have introductions coming from Councillor Chapman.

908
01:43:45,000 --> 01:43:47,000
Thank you.

909
01:43:47,000 --> 01:43:54,000
I see Alex Smith is waiting to the presentation table to speak to us about a street naming policy.

910
01:43:54,000 --> 01:43:59,000
Excellent thank you.

911
01:43:59,000 --> 01:44:01,000
Welcome.

912
01:44:01,000 --> 01:44:16,000
And whenever you're ready.

913
01:44:16,000 --> 01:44:19,000
Could have to do the council.

914
01:44:19,000 --> 01:44:22,000
Consolors and other attendance.

915
01:44:22,000 --> 01:44:28,000
My name is Alex Wong and I'm here to present you today for the proposed policy.

916
01:44:28,000 --> 01:44:38,000
P-dv-23-c to amend to the existing street naming policy number P-921.

917
01:44:38,000 --> 01:44:44,000
And to add provisions for guiding honorary street naming requests.

918
01:44:44,000 --> 01:44:51,000
The new street naming policy is termed from a two request.

919
01:44:51,000 --> 01:44:59,000
One was submitted by the air refut back, which asked us to add an honorary name on Easter Lake Way.

920
01:45:00,000 --> 01:45:09,160
Reconciliation of the organization's former ex-QTAF director, Laurie McRecho, as an expression to appreciation

921
01:45:09,160 --> 01:45:13,720
for her long-standing contributions to the community.

922
01:45:13,720 --> 01:45:21,360
And council has a request to direct administration to prepare amendments to streaming policy

923
01:45:21,360 --> 01:45:31,600
P9 2001 to incorporate the provisions for honorary street naming.

924
01:45:31,600 --> 01:45:38,400
The new street naming policy is based on two existing municipal documents, air visit plan

925
01:45:38,400 --> 01:45:43,600
and the current street naming policy passed in 2001.

926
01:45:43,600 --> 01:45:51,440
Air visit plan identifies the long-term vision that emphasized liability as a core planning outcome,

927
01:45:51,440 --> 01:45:57,760
which focus on strengthening the quality of a social interaction through neighborhood identity,

928
01:45:57,760 --> 01:46:02,360
pride and a shared sense of place.

929
01:46:02,360 --> 01:46:08,640
And the current street naming policy P9 2001 requires the roadway names may reflect the

930
01:46:08,640 --> 01:46:16,400
historic lay meaning for events, or individual whose contributions have supported community growth.

931
01:46:16,400 --> 01:46:28,880
However, as this policy is approximately 25 years old, it is a silent under operation for honorary street naming.

932
01:46:28,880 --> 01:46:36,720
Even the request from public and council direction, the administration has made a new street naming policy

933
01:46:36,720 --> 01:46:41,040
with a full change on the existing policy.

934
01:46:41,040 --> 01:46:51,440
And first, a clear guidance has been added outlining when and how streets may be named in owner of the person or group.

935
01:46:51,520 --> 01:46:57,840
Second, the guideline for naming a new street in an air degree has been refined to improve

936
01:46:57,840 --> 01:47:01,040
clarity and usability.

937
01:47:01,040 --> 01:47:09,840
And third, the policy clarify when a street may be renamed and outlined how residents or other parties

938
01:47:09,840 --> 01:47:18,880
can apply for a name change, council retains a final authority or a direction over that decision.

939
01:47:18,880 --> 01:47:25,920
And at last, the document has been updated to align with every standard council policy template.

940
01:47:28,800 --> 01:47:34,560
And here is a comparison between the current street naming policy and the new one.

941
01:47:34,560 --> 01:47:41,600
The new street naming policy has a clearer organization, which follows the state's policy template.

942
01:47:41,600 --> 01:47:48,320
It was a structured in policy purpose key definitions, the administration scope,

943
01:47:49,040 --> 01:47:56,240
accountability, policy regulations, roles and responsibility for jurisdiction body,

944
01:47:56,240 --> 01:47:58,880
and policy transition and legal reference.

945
01:48:00,000 --> 01:48:06,320
And based on the current street naming policy, additional provisions for honorary street naming

946
01:48:06,320 --> 01:48:14,240
will be added in a guideline for applying for honorary street naming is also added as an appendix.

947
01:48:18,000 --> 01:48:22,960
Now, I'm giving a quick overview of the new policies about honorary street naming.

948
01:48:23,600 --> 01:48:29,440
A section 20 is the provision about the requirement for applying for honorary street naming.

949
01:48:29,760 --> 01:48:36,480
A subsection 1 regulates all the required information in preparation for application.

950
01:48:37,200 --> 01:48:44,640
And a subsection 2 regulates the requirement of public engagement during the application review process.

951
01:48:45,360 --> 01:48:52,160
The land owners living in the proposed honorary street will be notified and proposed the honorary street naming

952
01:48:52,160 --> 01:48:59,680
will be will also be added while ties in a newspaper to provide interest part with opportunity

953
01:48:59,680 --> 01:49:02,560
to provide comments to other administration and council.

954
01:49:07,600 --> 01:49:14,000
Subsection 21 is the provision to require the assignment of an honorary street names.

955
01:49:14,000 --> 01:49:17,280
That's now the change the official name of the street.

956
01:49:18,240 --> 01:49:25,120
Section 22 is the provision to require the street type for honorary street should be way.

957
01:49:26,560 --> 01:49:32,800
Subsection 23 is the provision to regulate the maximum terms for an honorary street name

958
01:49:32,800 --> 01:49:36,240
according to is the definition of a temporary approval.

959
01:49:37,440 --> 01:49:43,840
Subsection 24 is the provision to require the applicant to take responsibility for the cost

960
01:49:43,920 --> 01:49:46,160
associated with approve the honorary name.

961
01:49:47,280 --> 01:49:54,240
Section 25 is the provision to require a unique honorary street sign for an honorary street,

962
01:49:54,240 --> 01:49:58,400
which is a visually distinct from a standard street name sign.

963
01:49:59,600 --> 01:50:07,200
Subsection 26 is the provision to regulate the process of a relocation of an approved honorary street name.

964
01:50:08,000 --> 01:50:19,360
Other than the policy to regulate the honorary street naming and honorary street naming guidelines

965
01:50:19,360 --> 01:50:27,360
also be added to a pending fee in this guideline detailed categories for individuals and groups

966
01:50:27,360 --> 01:50:31,840
to be considered of giving an honorary street name introduced.

967
01:50:32,720 --> 01:50:41,840
Now I figure out the honorary category for individual or a group right here for the

968
01:50:42,160 --> 01:50:44,160
Councillor Skiva quick review.

969
01:50:44,160 --> 01:51:11,440
Okay, let's go forward.

970
01:51:11,440 --> 01:51:13,920
And now the administration recommends that the council

971
01:51:13,920 --> 01:51:20,440
approve the minor amendment to the street naming policy by repeating the street naming policy.

972
01:51:20,440 --> 01:51:33,040
Number P, Nye, 2001, and endorsing the new street naming policy, P, dash D, V, dash 23, dash C.

973
01:51:33,040 --> 01:51:37,920
That's now concludes my presentation and myself and my team leader Jordan Ferniz,

974
01:51:37,920 --> 01:51:41,040
I'm here to answer any questions from council.

975
01:51:41,040 --> 01:51:42,040
May have.

976
01:51:42,040 --> 01:51:43,040
Thank you for your time.

977
01:51:43,040 --> 01:51:44,040
Thank you.

978
01:51:44,040 --> 01:51:46,040
I think it was laid out pretty clearly.

979
01:51:46,040 --> 01:51:47,040
So thank you for that.

980
01:51:47,040 --> 01:51:51,320
I was like looking at Christmas and we're looking at the old adjusted versions.

981
01:51:51,320 --> 01:51:53,040
So thank you for that.

982
01:51:53,040 --> 01:51:54,040
Okay.

983
01:51:54,040 --> 01:51:55,040
Any questions?

984
01:51:55,040 --> 01:51:57,040
I see council Sheema has her light on.

985
01:51:57,040 --> 01:51:58,040
Oh, thank you.

986
01:51:58,040 --> 01:51:59,040
Future.

987
01:51:59,040 --> 01:52:04,040
How many streets do we have named currently?

988
01:52:04,040 --> 01:52:05,040
Through the chair.

989
01:52:05,040 --> 01:52:12,040
Now we only have a one street and that is applied by the air refute bank.

990
01:52:13,040 --> 01:52:14,040
He's like wait.

991
01:52:14,040 --> 01:52:15,040
He's like wait.

992
01:52:15,040 --> 01:52:16,040
Yeah.

993
01:52:16,040 --> 01:52:17,040
Yeah.

994
01:52:17,040 --> 01:52:18,040
Okay.

995
01:52:18,040 --> 01:52:19,040
Thank you.

996
01:52:19,040 --> 01:52:21,040
Thank you for that.

997
01:52:21,040 --> 01:52:26,040
Where does the street policy live like within the organization?

998
01:52:26,040 --> 01:52:35,040
Does it live with the infrastructure team or the culture and our team?

999
01:52:35,040 --> 01:52:38,040
Through the chair to council or Sheema.

1000
01:52:39,040 --> 01:52:40,040
Unless there's an official one.

1001
01:52:40,040 --> 01:52:44,040
It's shared between planning and development and the infrastructure groups.

1002
01:52:44,040 --> 01:52:50,040
I'll let the roads group would be weighing in in terms of logistics around physical placement of signs.

1003
01:52:50,040 --> 01:52:51,040
That type of thing.

1004
01:52:51,040 --> 01:52:57,040
And then planning generally through because the bulk of the policy is through new names for streets.

1005
01:52:57,040 --> 01:52:59,040
So the subdivision process.

1006
01:52:59,040 --> 01:53:05,040
And so our subdivision process would be following this policy to approve new names in new neighborhoods.

1007
01:53:05,040 --> 01:53:06,040
Okay.

1008
01:53:06,040 --> 01:53:08,040
Thank you for that clarification.

1009
01:53:08,040 --> 01:53:11,040
So when it comes to you, I know when I was reading through the report.

1010
01:53:11,040 --> 01:53:16,040
Some of those pieces connected on the history heritage.

1011
01:53:16,040 --> 01:53:18,040
Those elements of place making.

1012
01:53:18,040 --> 01:53:23,040
So I just wanted to kind of confirm when it comes even for indigenous.

1013
01:53:23,040 --> 01:53:26,040
Like naming like what does that look like processes?

1014
01:53:26,040 --> 01:53:31,040
Is that kind of baked into that as a system?

1015
01:53:31,040 --> 01:53:33,040
Through the chair.

1016
01:53:33,040 --> 01:53:36,040
Yes, so as part of the an application process.

1017
01:53:36,040 --> 01:53:48,040
Then yeah, if we receive that in the planning department would be circling circulating the application internally to all impacted departments for their comment as well as the external.

1018
01:53:48,040 --> 01:53:50,040
Notification that Alex referenced.

1019
01:53:50,040 --> 01:53:51,040
Thank you.

1020
01:53:51,040 --> 01:53:56,040
And then I also noticed that there was one that a street name does not need to be an English.

1021
01:53:56,040 --> 01:54:02,040
Can you provide an example what that may look like?

1022
01:54:02,040 --> 01:54:14,040
Here I don't believe we've had an example in airdry but whether it's indigenous names or there might be just other people who want to suggest a name for some sort of historical reflection.

1023
01:54:14,040 --> 01:54:20,040
And we think that is as per the policy it can be eligible subject to it meeting.

1024
01:54:20,040 --> 01:54:27,040
Requirements such as you know being easy enough to understand by emergency response and any other concerns that might come up.

1025
01:54:27,040 --> 01:54:31,040
But I'm not actually aware of it being an example in airdry at this time.

1026
01:54:31,040 --> 01:54:32,040
Okay, thank you.

1027
01:54:32,040 --> 01:54:36,040
I just wanted to confirm if there was a living example somewhere in another municipality.

1028
01:54:36,040 --> 01:54:38,040
And also one last question.

1029
01:54:38,040 --> 01:54:45,040
Are there costs for renaming streets and and who would incur those costs?

1030
01:54:45,040 --> 01:54:46,040
Through chair.

1031
01:54:46,040 --> 01:54:50,040
We do not have a specific category in our fee by law.

1032
01:54:50,040 --> 01:54:52,040
For that own risk for naming.

1033
01:54:52,040 --> 01:54:55,040
But we have a fees for the name.

1034
01:54:55,040 --> 01:55:03,040
And now we cost the $800 and the $40 for that the name change.

1035
01:55:03,040 --> 01:55:07,040
Thank you for confirming that.

1036
01:55:07,040 --> 01:55:09,040
Thank you, Councillor.

1037
01:55:09,040 --> 01:55:12,040
I'm not seeing any other lights on.

1038
01:55:12,040 --> 01:55:13,040
Okay.

1039
01:55:13,040 --> 01:55:14,040
All right.

1040
01:55:14,040 --> 01:55:15,040
Excellent.

1041
01:55:15,040 --> 01:55:17,040
In which case.

1042
01:55:17,040 --> 01:55:21,040
I believe we have a motion from Councillor Chaffin.

1043
01:55:21,040 --> 01:55:22,040
Thank you.

1044
01:55:22,040 --> 01:55:23,040
Through the chair.

1045
01:55:23,040 --> 01:55:25,040
We were on grant.

1046
01:55:25,040 --> 01:55:26,040
The council approves a new straight name in policy.

1047
01:55:26,040 --> 01:55:28,040
P-dev.

1048
01:55:28,040 --> 01:55:29,040
And 23 dash.

1049
01:55:29,040 --> 01:55:32,040
As per that.

1050
01:55:32,040 --> 01:55:34,040
Which repeals.

1051
01:55:34,040 --> 01:55:35,040
Amis policy.

1052
01:55:35,040 --> 01:55:36,040
Okay.

1053
01:55:36,040 --> 01:55:38,040
Thank you very much.

1054
01:55:38,040 --> 01:55:39,040
We have a motion on the floor.

1055
01:55:39,040 --> 01:55:40,040
Any what opposed?

1056
01:55:40,040 --> 01:55:41,040
Seeing and hearing none.

1057
01:55:41,040 --> 01:55:42,040
That is carried.

1058
01:55:42,040 --> 01:55:43,040
Thank you.

1059
01:55:43,040 --> 01:55:44,040
Okay.

1060
01:55:44,040 --> 01:55:50,040
Just for the sake of the timing of the rest of our time here.

1061
01:55:50,040 --> 01:55:52,040
I am actually going to go to item 9.3.

1062
01:55:52,040 --> 01:56:05,040
So, the my airdry team will come back at 330 and go through the 9.2, so thank you for your patience, but we will go to 9.3, request for flag raising, Councillor Schema, with introductions, please.

1063
01:56:08,040 --> 01:56:10,040
Okay, try to speak.

1064
01:56:10,040 --> 01:56:12,040
No, there's much, I think it's just, with your, like.

1065
01:56:12,040 --> 01:56:13,040
Is that just a motion?

1066
01:56:13,040 --> 01:56:14,040
Yeah.

1067
01:56:14,040 --> 01:56:15,040
Okay.

1068
01:56:15,040 --> 01:56:16,040
Through the chair.

1069
01:56:16,040 --> 01:56:17,040
I move back.

1070
01:56:17,040 --> 01:56:18,040
Sorry.

1071
01:56:18,040 --> 01:56:20,040
Mary, could I just make a statement before we do this?

1072
01:56:20,040 --> 01:56:21,040
Yeah.

1073
01:56:21,040 --> 01:56:26,040
I just want to make a quick statement, just regarding flag policy, because I think it comments regarding the use of the neutral flag.

1074
01:56:26,040 --> 01:56:27,040
I just want to make a quick statement here.

1075
01:56:27,040 --> 01:56:29,040
I'm in support of this, by the way.

1076
01:56:29,040 --> 01:56:30,040
Yeah.

1077
01:56:30,040 --> 01:56:31,040
Yeah.

1078
01:56:31,040 --> 01:56:40,040
So, I just want to say that, you know, this policy request aligns with the city's flag policy by recognizing that the organization or event that it promotes inclusion and community connection diversity and respect within airdry.

1079
01:56:40,040 --> 01:56:49,040
The neutral flag pull exists to a lot of community groups to celebrate important causes and cultural observances and this request, because they meet the intent criteria of that policy.

1080
01:56:49,040 --> 01:56:54,040
Section 14, I thought it's just for public knowledge if they haven't read the flag policy.

1081
01:56:54,040 --> 01:57:03,040
Council declines requests if the cause or event being recognized is number one a matter that is politically or religiously motivated or that represents individual conviction.

1082
01:57:03,040 --> 01:57:07,040
Number two, a campaign event or activity that is contrary to the city's policies or bylaws.

1083
01:57:07,040 --> 01:57:12,040
Number three, made by individuals or organizations as well as discrimination, hatred, violence or racism.

1084
01:57:12,040 --> 01:57:18,040
Number four, made by individuals or organizations that are not directly related to the community or do not represent local interests.

1085
01:57:19,040 --> 01:57:30,040
Or number five, an event or activity intended for a proff make it versus the community that's wanting to raise the flag meets all these criteria and completely approve of this request.

1086
01:57:30,040 --> 01:57:35,040
I just wanted to make that known publicly that they're well within their right to do so.

1087
01:57:35,040 --> 01:57:36,040
Thank you.

1088
01:57:36,040 --> 01:57:38,040
And we've been doing it for years.

1089
01:57:38,040 --> 01:57:39,040
We have.

1090
01:57:39,040 --> 01:57:40,040
Okay. Excellent.

1091
01:57:40,040 --> 01:57:42,040
Any other comments or questions?

1092
01:57:42,040 --> 01:57:43,040
Okay.

1093
01:57:43,040 --> 01:57:44,040
Councillor Schema.

1094
01:57:44,040 --> 01:57:47,040
Thank you.

1095
01:57:47,040 --> 01:57:48,040
Mayor.

1096
01:57:48,040 --> 01:57:49,040
Mayor.

1097
01:57:49,040 --> 01:57:54,040
Through the chair, I moved that council approve is raising the pride flag on the temporary flag poll in those

1098
01:57:54,040 --> 01:57:57,040
Creek Park from June 1st to 30th.

1099
01:57:57,040 --> 01:57:58,040
26.

1100
01:57:58,040 --> 01:57:59,040
26.

1101
01:57:59,040 --> 01:58:01,040
As part of Pride Month.

1102
01:58:01,040 --> 01:58:02,040
Excellent.

1103
01:58:02,040 --> 01:58:03,040
Thank you.

1104
01:58:03,040 --> 01:58:04,040
Councillor.

1105
01:58:04,040 --> 01:58:05,040
Motion on the floor.

1106
01:58:05,040 --> 01:58:06,040
Anyone opposed?

1107
01:58:06,040 --> 01:58:08,040
Seeing and hearing none.

1108
01:58:08,040 --> 01:58:09,040
That is very unanimously.

1109
01:58:09,040 --> 01:58:11,040
Thank you very much.

1110
01:58:12,040 --> 01:58:14,040
Um.

1111
01:58:14,040 --> 01:58:15,040
Rossio.

1112
01:58:15,040 --> 01:58:17,040
Do you have anything.

1113
01:58:17,040 --> 01:58:22,040
I'm just trying to skip around the agenda here just to see because we have nothing from the council committees right now.

1114
01:58:22,040 --> 01:58:24,040
No notices of motion.

1115
01:58:24,040 --> 01:58:29,040
I'm going to say council member reports for after after because I don't think we'll get through everyone right away.

1116
01:58:29,040 --> 01:58:33,040
But do you have anything from your list that you wanted to just update us on for the next two minutes here?

1117
01:58:33,040 --> 01:58:34,040
Sure.

1118
01:58:34,040 --> 01:58:35,040
Thank you.

1119
01:58:35,040 --> 01:58:36,040
Mayor.

1120
01:58:36,040 --> 01:58:40,040
I was moved there with item number 3, which is the street naming policies.

1121
01:58:40,040 --> 01:58:41,040
So it comes to this, okay.

1122
01:58:41,040 --> 01:58:46,040
Will be removing that from the outstanding list.

1123
01:58:46,040 --> 01:58:47,040
Yeah.

1124
01:58:47,040 --> 01:58:54,040
And out of the other nine items, the plans to present 405 before the council the summer break in July.

1125
01:58:54,040 --> 01:58:56,040
So actively working on on the items.

1126
01:58:56,040 --> 01:58:58,040
And you have their date.

1127
01:58:58,040 --> 01:59:01,040
So everything is on track and in progress.

1128
01:59:01,040 --> 01:59:03,040
So that will be like.

1129
01:59:03,040 --> 01:59:08,560
Excellent. I had a feeling you'd be great. Thank you. Okay, so council, we are going to

1130
01:59:10,000 --> 01:59:17,760
recess. We're going to aim to be here. I knew only before 330, but unfortunately, we're going to have to do 330. Just because we need to hop on the next one. I don't know.

1131
01:59:21,120 --> 01:59:24,480
Do you think do you think we get through a couple of board member reports, maybe?

1132
01:59:25,120 --> 01:59:31,760
Okay, all right, let's give it. Let's go. Councillor Chapman, let's do a couple of board member reports and see if I can get the next five.

1133
01:59:31,760 --> 01:59:35,760
Nothing to report. Nothing to report from Councillor Chapman, Councillor Stewart.

1134
01:59:36,800 --> 01:59:40,960
I have nothing to report. Nothing to report. Thank you.

1135
01:59:42,400 --> 01:59:46,800
I do have something quickly to report, sorry, to kill the vibe on that side of the room.

1136
01:59:46,800 --> 01:59:58,720
With the Rockyview Foundation, in June we're going to be going to 815 to not Rockyview. Sorry, I got my affordable homes.

1137
02:00:00,000 --> 02:00:07,480
The Airdrie Housing Foundation, we're going to be looking at going out and doing a bit more public consultation

1138
02:00:07,480 --> 02:00:13,000
around some of the changes that we made to the leases for those members.

1139
02:00:13,000 --> 02:00:19,000
Thank you. Councillor Buston, please. Anything for board member reports?

1140
02:00:19,000 --> 02:00:21,000
Nothing to report, Madam Mayor.

1141
02:00:21,000 --> 02:00:26,000
Okay, Deputy Mayor. Nothing to report.

1142
02:00:26,000 --> 02:00:29,000
Oh my gosh, guys, you're quick. Okay, thank you, Deputy Mayor.

1143
02:00:29,000 --> 02:00:37,000
Just a couple things from my side, as you know, we've been as just zip in through as many minister meetings as we can.

1144
02:00:37,000 --> 02:00:44,000
Hoping to, you know, there's a few things going on for those of you that don't know there is a cabinet shuffle that is impending,

1145
02:00:44,000 --> 02:00:50,000
which means that we may see some or many of the provincial ministers get moved around, which, for us, is sometimes a challenge,

1146
02:00:50,000 --> 02:00:56,000
because it means we have to start sometimes at square one with our advocacy and we are hoping that to do that.

1147
02:00:56,000 --> 02:01:05,000
So fingers crossed on that, and then we go into summer, they've just finished their spring session, which means they will be out and about for the summer,

1148
02:01:05,000 --> 02:01:09,000
but it also means that there's not as many things going on.

1149
02:01:09,000 --> 02:01:19,000
You probably saw there was an email that came through today, if it didn't get to all of Council, I'll make sure that it gets dispersed from the Ministry of Municipal Affairs.

1150
02:01:19,000 --> 02:01:27,000
So as of May 14th, they had given Royal Ascent to the new bill that affects municipalities and libraries.

1151
02:01:27,000 --> 02:01:37,000
So I am sure that our legislative services and the district governmental team will be telling us all about how that's going to impact some of the work that we're doing.

1152
02:01:37,000 --> 02:01:39,000
So that's all happening.

1153
02:01:39,000 --> 02:01:48,000
FCM is happening first week of June and a couple of you will be joining me in Edmonton for that for those that are listening, that's our federal,

1154
02:01:48,000 --> 02:01:55,000
super bowl, if you will, for municipalities where we get together and have sessions and meet with ministers and try to make magic.

1155
02:01:55,000 --> 02:01:57,000
So that's happening.

1156
02:01:57,000 --> 02:02:04,000
Other than that, lots of graduations going on, this Saturday is the AGM for the Circle Connections for Reconciliation.

1157
02:02:04,000 --> 02:02:10,000
I know that they did extend and invite to anyone from Council that wanted to attend and be a part of that conversation.

1158
02:02:10,000 --> 02:02:14,000
But otherwise, that is pretty much it for me.

1159
02:02:14,000 --> 02:02:18,000
There's a lot of other things going on, but that's the important stuff.

1160
02:02:18,000 --> 02:02:19,000
So thanks everyone.

1161
02:02:19,000 --> 02:02:29,000
So we will, we will recess until ideally 330 and maybe a little bit sooner, but if we can be here maybe five to five to five.

1162
02:02:29,000 --> 02:02:37,000
I really want to make sure we give adequate time to the my airdry conversation, but then after that I believe we will be done for the day.

1163
02:02:37,000 --> 02:02:43,000
So we will take a recess, trying to get back online for 330 or just before and we will go from there. Thanks everyone.

1164
02:02:59,000 --> 02:03:01,000
Thank you.

1165
02:03:29,000 --> 02:03:31,000
Thank you.

1166
02:03:59,000 --> 02:04:01,000
Thank you.

1167
02:04:29,000 --> 02:04:31,000
Thank you.

1168
02:04:59,000 --> 02:05:01,000
Thank you.

1169
02:05:29,000 --> 02:05:31,000
Thank you.

1170
02:05:59,000 --> 02:06:00,000
Thank you.

1171
02:06:29,000 --> 02:06:30,000
Thank you.

1172
02:06:59,000 --> 02:07:01,000
Thank you.

1173
02:07:29,000 --> 02:07:30,000
Thank you.

1174
02:07:59,000 --> 02:08:00,000
Thank you.

1175
02:08:29,000 --> 02:08:30,000
Thank you.

1176
02:08:59,000 --> 02:09:00,000
Thank you.

1177
02:09:29,000 --> 02:09:30,000
Thank you.

1178
02:09:59,000 --> 02:10:00,000
Thank you.

1179
02:10:29,000 --> 02:10:30,000
Thank you.

1180
02:10:59,000 --> 02:11:00,000
Thank you.

1181
02:11:29,000 --> 02:11:30,000
Thank you.

1182
02:11:59,000 --> 02:12:00,000
Thank you.

1183
02:12:29,000 --> 02:12:30,000
Thank you.

1184
02:12:59,000 --> 02:13:00,000
Thank you.

1185
02:13:29,000 --> 02:13:30,000
Thank you.

1186
02:13:59,000 --> 02:14:00,000
Thank you.

1187
02:14:29,000 --> 02:14:30,000
Thank you.

1188
02:14:59,000 --> 02:15:00,000
Thank you.

1189
02:47:30,000 --> 02:47:58,080
Thank you folks. Welcome back. Appreciate your patience. Sometimes we have to take recesses for

1190
02:47:58,080 --> 02:48:06,080
an avoidable moments in time, but we are going to go right back into item 9.2 with introductions coming from Councillor Stewart.

1191
02:48:06,080 --> 02:48:17,080
Thank you. Through the chair, I'd like to invite Erin Busby, the IT project manager to talk to us about the new myairdree online service portal.

1192
02:48:17,080 --> 02:48:25,080
Thanks for having us for very excited to present the new myairdree to you.

1193
02:48:28,080 --> 02:48:38,080
So if we haven't met before, my name is DJ Page and I'm the online content and user experience advisor for the city for the myairdree project.

1194
02:48:38,080 --> 02:48:43,080
I've worked on the redevelopment, the user experience research and testing.

1195
02:48:43,080 --> 02:48:48,080
And my name is Erin Busby and I'm the IT project manager for the myairdree development project.

1196
02:48:48,080 --> 02:48:57,080
And I'm accountable for managing delivery across all of the teams involved as well as making sure we're ready to for launch on Monday evening.

1197
02:48:58,080 --> 02:49:03,080
So I'm going to start with a bit of history and background. In 2014 myairdree was originally launched.

1198
02:49:03,080 --> 02:49:12,080
It was launched with utilities and taxation and a few simple functionalities to allow property owners to manage those utilities and taxation accounts.

1199
02:49:12,080 --> 02:49:26,080
It was at that time designed for to be optimized on a desktop use and it has involved incrementally over time both with additional services and enhancements to those original services of utilities and taxation.

1200
02:49:26,080 --> 02:49:35,080
In 2016 through the customer service initiative project services for business licensing animal licensing and bylaw was introduced.

1201
02:49:35,080 --> 02:49:47,080
This allowed residents and business owners to apply for business licenses renew their business licenses online apply for and renew their animal licenses as well as make bylaw ticket payments.

1202
02:49:47,080 --> 02:50:02,080
In 2017 the development team introduced the waste nurse cycling service this allowed customers to select a community and opt into collection schedule reminders as well as waste nurse cycling service disruptions.

1203
02:50:02,080 --> 02:50:11,080
In the same year through the recreation management project we introduced the programs and classes service which allowed single sign on for.

1204
02:50:11,080 --> 02:50:19,080
residents to access our recreation portal through the myairdree through their existing myairdree login.

1205
02:50:19,080 --> 02:50:36,080
In 2019 through and yet another project we introduced the service for building permits this allowed contractors builders and property owners to apply for building permits online follow their status throughout the application process and book inspections.

1206
02:50:36,080 --> 02:50:55,080
In 2024 we further expanded our services in myairdree to include single sign on for rentals and bookings to allow for online bookings for the town and country center and in 2025 we had the e-permaning for planning project which released 15 permit types for the planning department across five different releases.

1207
02:50:55,080 --> 02:51:04,080
From a technology perspective the current myairdree platform was developed using the same underlying technology as airdree.ca and the website's content management system.

1208
02:51:04,080 --> 02:51:21,080
This technology is now considered outdated and has become increasingly rare in the industry this has made it difficult to recruit developers with the necessary skills to support and enhance the platform as well as our development team's ability to extend the platform for additional functionality.

1209
02:51:21,080 --> 02:51:31,080
Recognizing these challenges the city initiated the website program in 2020 to modernize airdree.ca the website's content management system and myairdree.

1210
02:51:31,080 --> 02:51:49,080
The history sets the context for why redevelopment was necessary to modernize the platform to reduce technical risk and to ensure the portal continues to meet resident expectations for accessible intuitive and reliable digital services while meeting the mobile first environment that is now standard.

1211
02:51:49,080 --> 02:52:03,080
So in 2022 we redesigned the city of Audrey's website we didn't do any back and changes no functionality changes just give them a new mobile friendly experience on the front end.

1212
02:52:03,080 --> 02:52:17,080
At the same time we redesigned myairdree so they had a unified experience between the two so on the screen on the left is how they used to do things it was exactly as they do it now they expand sections all on one page from what the example is on the right.

1213
02:52:17,080 --> 02:52:29,080
What we're presenting today is a new interactive way that they will experience online make their business online with the city simpler and easier.

1214
02:52:29,080 --> 02:52:40,080
We this is all driven by research so we asked customers and internal staff for enhancement ideas and any issues they were having.

1215
02:52:40,080 --> 02:52:49,080
For staff we asked them internally through our internet and then also met with internal stakeholders for existing myairdree.

1216
02:52:49,080 --> 02:52:58,080
And then we went out to customers after as well so the first run a customer testing happened as a qualitative survey on myairdree.

1217
02:52:58,080 --> 02:53:05,080
This happened for two weeks we showed at once for customer and we had 800 in 70 responses with an 88% completion rate.

1218
02:53:05,080 --> 02:53:08,080
We asked them what they liked what they didn't like and how we can improve.

1219
02:53:08,080 --> 02:53:19,080
Once we had that data we went out and completed the designs and we gave them tasks so we went out and asked customers to actually complete the tasks in myairdree with the new designs.

1220
02:53:19,080 --> 02:53:25,080
We tracked their task times and heat maps of where they clicked so we can address any issues before we actually went in to design.

1221
02:53:25,080 --> 02:53:31,080
Overall customers were excited about the new experience on looking forward to it.

1222
02:53:32,080 --> 02:53:35,080
So just to give you a glimpse of who the myairdree customer is.

1223
02:53:35,080 --> 02:53:39,080
These differ than our traditional phone or in person customers.

1224
02:53:39,080 --> 02:53:41,080
They want to interact with us online.

1225
02:53:41,080 --> 02:53:48,080
We have 85,000 accounts and 98,000 views each month so online access is critical to these customers.

1226
02:53:48,080 --> 02:53:52,080
So who an average myairdree customer just keep them in mind.

1227
02:53:52,080 --> 02:53:58,080
So what they do their primary returning monthly users they come back to pay their bills they log in each month.

1228
02:53:58,080 --> 02:54:06,080
Many are group units so think families centralized account information and they think myairdree should be a centralized hub of information.

1229
02:54:06,080 --> 02:54:08,080
They want myairdree to be the point of information.

1230
02:54:08,080 --> 02:54:13,080
They say they want to avoid a phone call so one person's.

1231
02:54:13,080 --> 02:54:19,080
Information in their survey actually said a phone call is a last resort for them they want that online access they want to do it themselves.

1232
02:54:19,080 --> 02:54:22,080
They want CD access fast easy direct to the point.

1233
02:54:22,080 --> 02:54:26,080
They think everything should be listed in one spot and they really value consistency.

1234
02:54:26,080 --> 02:54:33,080
And for us to know when we're doing enhancements to make sure that it makes sense and it flows with what we're doing.

1235
02:54:33,080 --> 02:54:38,080
So those praying points that we got from research they're primarily how they do something.

1236
02:54:38,080 --> 02:54:41,080
So that's the process and the organization of where they do something.

1237
02:54:41,080 --> 02:54:49,080
So that how that they were struggling with was credit card use account and payment updates complicated forms notification confusion.

1238
02:54:49,080 --> 02:54:52,080
So how would I sign up for collection reminders.

1239
02:54:52,080 --> 02:54:56,080
They wanted everything listed in one place so limit bouncing back and forth between sites.

1240
02:54:56,080 --> 02:55:04,080
They don't want to know if it's in myairdree or airdree.ca and how to sign in for the organization of where something's located.

1241
02:55:04,080 --> 02:55:06,080
They want to see what's important to them and not everyone.

1242
02:55:06,080 --> 02:55:10,080
So the ability to customize and clarity and ease of use.

1243
02:55:10,080 --> 02:55:16,080
So some of the suggestions that they actually told us were already available in myairdree and they just didn't know they existed.

1244
02:55:16,080 --> 02:55:21,080
So making sure we're crystal clear on that.

1245
02:55:21,080 --> 02:55:26,080
In fact, every municipal election we hear candidates campaigning on the introduction of a city app.

1246
02:55:26,080 --> 02:55:33,080
Also some of council members today campaigned on modern access to digital services.

1247
02:55:33,080 --> 02:55:39,080
Reflecting this reflects a strong interest in improving how residents and business owners access municipal services digitally.

1248
02:55:39,080 --> 02:55:44,080
That objective is fully aligned with the direction of the myairdree development.

1249
02:55:44,080 --> 02:55:53,080
The city has intentionally invested in a mobile first online services portal that delivers app-like functionality through a modern web platform.

1250
02:55:53,080 --> 02:55:56,080
It has the same core benefits as an app.

1251
02:55:56,080 --> 02:56:02,080
It has a mobile first design that has optimized the experience on a phone or mobile device.

1252
02:56:02,080 --> 02:56:10,080
It allows customers to personalize their view and what they see to what's most important to them.

1253
02:56:10,080 --> 02:56:15,080
Customers can enable push notifications so that they receive those alerts directly on their phone.

1254
02:56:15,080 --> 02:56:20,080
They can enable single sign on through their phones, add a shortcut to their device.

1255
02:56:20,080 --> 02:56:29,080
And it also has app-like features such as a calendar that's customized to them and the services they have configured as well as banners.

1256
02:56:29,080 --> 02:56:35,080
A key consideration in this decision was operational and financial sustainability and data governance.

1257
02:56:35,080 --> 02:56:43,080
Developing a native app would require at least supporting at least two platforms, iOS and Android, in parallel with an online services portal.

1258
02:56:43,080 --> 02:56:51,080
This results in multiple databases to maintain, multiple security models to maintain, ongoing app store compliance,

1259
02:56:51,080 --> 02:56:57,080
Duplicated content across the different platforms which requires extra updates and extra staff time.

1260
02:56:58,080 --> 02:57:04,080
And it also requires customers to download the device onto their app onto their device.

1261
02:57:04,080 --> 02:57:12,080
This also includes a long-term dependency on specialized resources all for largely duplicated functionality.

1262
02:57:12,080 --> 02:57:20,080
A mobile first platform allows the city to maintain a single source of truth for code, security and content.

1263
02:57:20,080 --> 02:57:24,080
It focuses on faster iteration and continuous improvement.

1264
02:57:24,080 --> 02:57:31,080
A mobile first portal allows residents and business owners to use any device, any operating system.

1265
02:57:31,080 --> 02:57:37,080
It gives them instant updates as soon as we release it, they do not need to download an updated version of the app.

1266
02:57:37,080 --> 02:57:40,080
It reduces barriers for access.

1267
02:57:40,080 --> 02:57:42,080
They don't have to have specific storage on their device.

1268
02:57:42,080 --> 02:57:47,080
There's no compatibility issues and it gives better accessibility for those who need that.

1269
02:57:48,080 --> 02:57:55,080
Like I said, it gives them quicker enhancements in faster access, all while delivering a similar app-like experience.

1270
02:57:55,080 --> 02:57:59,080
Most importantly, this approach prioritizes outcome over form.

1271
02:57:59,080 --> 02:58:06,080
Residents gain faster access to services, more timely notifications, and a modern intuitive experience that feels like an app,

1272
02:58:06,080 --> 02:58:15,080
supported by a sustainable and scalable platform that reduces risk and supports long-term service delivery.

1273
02:58:16,080 --> 02:58:19,080
Which leads us to new my airdream experience.

1274
02:58:19,080 --> 02:58:23,080
So with this brand new my airdream, we thought we do a brand new interactive demo.

1275
02:58:23,080 --> 02:58:30,080
So we are going to provide you with phones that you can follow along and kind of get a glimpse for how that my airdream will feel for you.

1276
02:58:30,080 --> 02:58:37,080
If you're not in attendance, you can still follow along the presentation and you won't miss anything, tuning in remotely.

1277
02:58:37,080 --> 02:58:40,080
So just give you a second to get those phones.

1278
02:58:41,080 --> 02:58:47,080
Once you have your phone, if you open it up, there should be a shortcut already created for my airdream on that phone that should be the letter A.

1279
02:58:47,080 --> 02:58:49,080
You can go ahead and click that.

1280
02:58:49,080 --> 02:58:55,080
The sign in information should be saved, so you can go ahead and just hit submit to sign into my airdream.

1281
02:58:55,080 --> 02:59:00,080
We will, of course, show the screens on the screen at the same time, so Aaron will be signing in.

1282
02:59:00,080 --> 02:59:04,080
Since we are trying something new, we don't want to delay the presentation.

1283
02:59:04,080 --> 02:59:12,080
So if you encounter any Wi-Fi issues, trouble signing in, or just having a hard time following along on the screens at the same time as the phone,

1284
02:59:12,080 --> 02:59:17,080
feel free to put them aside. You're going to get the exact same presentation either way.

1285
02:59:35,080 --> 02:59:49,080
So if we start, we're just going to change the mobile view right now, so that everyone on the screen can see exactly what you guys are seeing.

1286
02:59:49,080 --> 02:59:55,080
Don't change it yet.

1287
02:59:55,080 --> 03:00:00,080
They're all testing information, so nothing will work outside.

1288
03:00:00,000 --> 03:00:13,000
So if you give a quick scroll up and down, you can see it's very app-like, very mobile friendly, but it is that web portal.

1289
03:00:13,000 --> 03:00:21,000
I will break down each section on this mobile view so you can kind of see if we click in the right hand menu there. You can open that up.

1290
03:00:21,000 --> 03:00:27,180
And you can see the top three features. Our dashboard, our account, our alerts and reminders. Those are key features for my

1291
03:00:27,180 --> 03:00:33,000
airdry. They're at the top of the menu. From the dashboard view, those will also be listed on the top.

1292
03:00:33,000 --> 03:00:40,000
Below that, you will see that we have two pull-out features. So why these are only two on your accounts is that we have already

1293
03:00:40,000 --> 03:00:47,000
favored these for your testing accounts. So these will be customizable to whoever logs in. They can actually change these themselves.

1294
03:00:47,000 --> 03:00:52,000
Below that, we have our menu items. So these are all of the different services that my airdry offers.

1295
03:00:52,000 --> 03:00:59,000
And below that, we have a link to our help guide. If we close off this menu, you can see that alert banner.

1296
03:00:59,000 --> 03:01:08,000
So these are for this bright color banner is for urgent account information. So you have a credit card expiring on a payment plan so we can't take the money.

1297
03:01:08,000 --> 03:01:15,000
You've accidentally let your animal expire. You can address those issues right from this banner. Now it will pull just urgent information for you.

1298
03:01:16,000 --> 03:01:26,000
If we scroll a little bit farther, you can see there's a green, my airdry setup was better. So now we have the ability to actually advertise what we need to these my airdry customers.

1299
03:01:26,000 --> 03:01:31,000
We'll go back through after we kind of go through the whole dashboard and review this more.

1300
03:01:31,000 --> 03:01:39,000
Below that, we have an all service calendar. So this calendar pulls in information across any of the services that customers have linked.

1301
03:01:39,000 --> 03:01:54,000
So programs that you have added utility of count information. If you add a collection calendar, which I'll get you guys to do after this. If you want to follow along, but you'll be able to pull that in there and see that as well.

1302
03:01:54,000 --> 03:02:08,000
Below that, we have our my airdry favorite. So you saw this in your menu, but it's also on your dashboard. So again, once we go through this, we'll get you at a couple. So you can actually see what it's like, but this is customizable. So this will be dependent on the customer logging in.

1303
03:02:08,000 --> 03:02:17,000
So that we have recently used services. So these are maybe things you don't use as often. If you don't have any favorites, you're able to find what you last used at one click right from that dashboard.

1304
03:02:17,000 --> 03:02:26,000
And then the ability for us to offer suggestions to customers. So right now we're suggesting maybe go visit our alerts and reminders. Maybe you want to set up a notification.

1305
03:02:26,000 --> 03:02:50,000
We were able to customize those as well. So if we scroll or we're going to show on the screens. This is the desk, a slightly larger view. It's not quite dashboard, but or desktop, but you can see it's still very app like even from a desktop computer. You can still see it looking mobile friendly.

1306
03:02:50,000 --> 03:03:05,000
So on the dashboard, we really focused on layout and accessibility. So we went from one page with many sections to individual pages. So this means that customers can bookmark what they need. If they only want to go to the utility page, they only need to go to the utility page.

1307
03:03:05,000 --> 03:03:20,000
It also means that if we have outages, we don't have to do a full my airdree outage. We can just do what that one spurts service specific outage. So customers can come back and do what they need. If it doesn't affect them.

1308
03:03:20,000 --> 03:03:31,000
If we scroll down to that my airdree favorites, there's an edit button before that right beside it. We'll get you guys to add a favorite. So you can see what it's like. So go ahead and click that edit if you're still following along.

1309
03:03:31,000 --> 03:03:41,000
Feel free to explore the available services add the ones you want for the purpose of the demonstration. We're going to go through animal licensing programs and classes and utilities and water use.

1310
03:03:41,000 --> 03:03:46,000
You can add those if you want, but not necessary, but go ahead and add those.

1311
03:03:46,000 --> 03:03:58,000
If you've added a couple, now you have your current favorites and you can actually rearrange these and these will automatically update in that dashboard and menu. So you can drag and drop and you can rearrange them to what you want for your account.

1312
03:03:59,000 --> 03:04:06,000
There's also the ability to add a favorite right from the actual service page, so they don't even have to go into here if they want to add their favorites.

1313
03:04:06,000 --> 03:04:14,000
If we click on the my urge logo from your phone at the top, we'll go back to the dashboard and talk about that setup wizard.

1314
03:04:14,000 --> 03:04:20,000
So if we click the link that says start setup wizard underneath the banner.

1315
03:04:20,000 --> 03:04:26,000
This is a setup wizard that will help any new customers. This will be the default screen they see when creating an account.

1316
03:04:26,000 --> 03:04:31,000
It will help them walk through notifications services. Any of their alerts, this will do it.

1317
03:04:31,000 --> 03:04:38,000
We'll help them set up their account properly. If we want to test out how to add waste and recycling is a favorite and a community.

1318
03:04:38,000 --> 03:04:44,000
Feel free to click I live in airdry and click view favorites.

1319
03:04:44,000 --> 03:04:49,000
And now the setup wizard is suggesting what services they might want based off them living in airdry.

1320
03:04:49,000 --> 03:04:57,000
The more they check off the more services we'll add we're able to customize this depending on the resident or business owner who that customer is.

1321
03:04:57,000 --> 03:05:02,000
If you go ahead and click if you haven't clicked yet on that waste recycling, you can click add to favorites.

1322
03:05:02,000 --> 03:05:05,000
And then click the continue.

1323
03:05:05,000 --> 03:05:09,000
Simple as that, it's now added as a favorite to their account that will show up on their dashboard.

1324
03:05:09,000 --> 03:05:15,000
Since the account we're showing here is already an existing customer and you guys will probably see that as well.

1325
03:05:15,000 --> 03:05:20,000
It is accounts already added in there, which means that existing customers can come back any time.

1326
03:05:20,000 --> 03:05:26,000
And add and check to make sure they can run through this wizard and make sure their accounts are set up to the best that they can be.

1327
03:05:26,000 --> 03:05:34,000
If we go into the waste recycling section and click add community. If you're still following along feel free to click community any communities fine.

1328
03:05:34,000 --> 03:05:39,000
And then hit submit.

1329
03:05:39,000 --> 03:05:45,000
And as simple as that it's now favorite at a community so in that calendar we're going to scroll to the very bottom and hit.

1330
03:05:45,000 --> 03:05:49,000
Exit setup wizard and viewer dashboard.

1331
03:05:49,000 --> 03:05:54,000
And in that calendar now just going to take a second to load.

1332
03:05:54,000 --> 03:06:00,000
Now your recycling days for that community are automatically populated simple as that.

1333
03:06:00,000 --> 03:06:07,000
From the service page as well, they'll start to get big inside of for collection reminders for that community all that.

1334
03:06:07,000 --> 03:06:19,000
To make sure that customers are really getting the most from their account we're going to show this setup wizard one month after launch so they can come back and run through it whenever they want.

1335
03:06:19,000 --> 03:06:26,000
So if we switch to account now so if you guys go if you're following along click on your menu and click on account or manage account.

1336
03:06:26,000 --> 03:06:32,000
This is we've amalgamated all the account information for my airdry in this one location.

1337
03:06:32,000 --> 03:06:44,000
I'm going to show you a couple different things in it. If you scroll down to payments and pre authorization plans and expand that there's a link called upcoming automatic payments feel free to click on that.

1338
03:06:44,000 --> 03:07:01,000
So we have set up a couple different accounts here so you can see on the example on the screen that the tax payment and the utility bill payment their different services they're all listed in one location now this will be the same for your transaction history and your account members so different services are all listed in one location.

1339
03:07:01,000 --> 03:07:10,000
If we use that breadcrum and click manage account we'll go back and look at another couple things so document delivery going paperless in one click across all your documents.

1340
03:07:10,000 --> 03:07:17,000
If you click that document delivery link you can see here that this test account has some digital documents and some printed documents.

1341
03:07:17,000 --> 03:07:21,000
You can click that go paperless for all documents but at the top.

1342
03:07:22,000 --> 03:07:32,000
And the system has already changed all of your documents to digital so you just need to confirm it at the bottom save your changes and you've now gone paperless across all of your services all the bills that we send you.

1343
03:07:34,000 --> 03:07:36,000
If we use that breadcrum one more time.

1344
03:07:36,000 --> 03:07:46,000
Let's go into credit card updates so click on that credit card updates link so a major pain point was that people couldn't easily update their credit card.

1345
03:07:46,000 --> 03:07:52,000
When it expired they had to cut a delete the card and then add a new payment plan a mess of things up now it's super simple process.

1346
03:07:52,000 --> 03:07:57,000
You can click that edit card ending in number it will automatically update it for you.

1347
03:07:57,000 --> 03:08:02,000
If you want to follow along feel free to change the number to 27 in there.

1348
03:08:02,000 --> 03:08:12,000
Just give it a second to load.

1349
03:08:12,000 --> 03:08:23,000
Now that card has been changed across any of the payment plans that you have updated so super it's a process across different services that is super streamlined and simplified for the customer.

1350
03:08:23,000 --> 03:08:30,000
If we go back to the menu again we'll go into alerts and reminders.

1351
03:08:31,000 --> 03:08:42,000
So these are where customers get their text email and push notifications and push notifications are similar to an app so you can set them up on your device and the system will actually send you alert right to your phone.

1352
03:08:49,000 --> 03:08:55,000
If we go into public safety I want to show you just how easy it is to sign up for fireban restriction.

1353
03:08:55,000 --> 03:09:05,000
So all you have to do is click that edit side fire safety click on fire bands and you can choose the way that you want to be informed of this restriction.

1354
03:09:05,000 --> 03:09:13,000
Text isn't there on our demonstration because we haven't set up a phone number but if we do have the number you'll be able to subscribe to text alerts as well.

1355
03:09:13,000 --> 03:09:21,000
There's also other alerts in here you'll notice there's an upcoming event alert that people can sign up for.

1356
03:09:21,000 --> 03:09:30,000
for those community events and there's also the ability to pause and restart notifications so if you scroll to the very bottom of the screen.

1357
03:09:30,000 --> 03:09:35,000
I'm the resident I'm going away or business owner and I'm going away for a couple months.

1358
03:09:35,000 --> 03:09:47,000
I don't want to go in and redo all of my notifications I still want to save my collection schedule for when I get back I can click that pause all notifications and that's automatically pause now until I come back and resume it so.

1359
03:09:47,000 --> 03:09:53,000
All the settings are saved you can just pause it so you don't want to get anything from the city while you're away.

1360
03:09:53,000 --> 03:10:06,000
A future alert or a future enhancement to this page is right now for those service specific alert so for example water surface interruptions or restrictions you'd come in here and sign up for it.

1361
03:10:06,000 --> 03:10:16,000
Our next enhancement we are going to have the ability to do that right from the water page so that means that collections schedule and renders will you'll be able to do it right from the waste and recycling page.

1362
03:10:16,000 --> 03:10:21,000
So if we use the menu one more time let's go look at our help guide.

1363
03:10:21,000 --> 03:10:30,000
So this is a dedicated help section that is new to my surgery and we'll continue populating this as we hear from Adrian one or any customer issues.

1364
03:10:30,000 --> 03:10:41,000
It uses Microsoft's AI based search engines and now customers can enter full sentences instead of just keywords and then it will help write down what they're looking for to give them the best solutions.

1365
03:10:41,000 --> 03:10:46,000
So you can see Aaron is adding a sentence right now.

1366
03:10:46,000 --> 03:10:58,000
And it will suggest what what she's looking for and where to go to find that help.

1367
03:10:58,000 --> 03:11:06,000
So if we look at a service page if we use that menu and go to utilities and water use.

1368
03:11:06,000 --> 03:11:15,000
You can see at the top of this page is a service specific calendar well I guess at the very top is a alert banner with a past two balance but.

1369
03:11:15,000 --> 03:11:35,000
You have a calendar that is for manual payments or payment plans so if I am on I get my bill and then I do a payment you can easily make that payment with one button click from the calendar or if I'm signed up for a payment plan I can see when it's being withdrawn from my account and the amount so both of those will display in that calendar.

1370
03:11:35,000 --> 03:11:40,000
If you scroll a little bit further you can expand one of the property sections.

1371
03:11:40,000 --> 03:11:46,000
We've added a couple to the test accounts and if you scroll down and expand watering schedule.

1372
03:11:46,000 --> 03:11:54,000
This watering schedule is linked to the property so if you're odd or even this will tell you when you're watering days are for that property.

1373
03:11:54,000 --> 03:12:10,000
A future enhancement is to lift link this water restriction or link this watering schedule to restrictions so if we're at a level three watering restriction customers will be able to log in and see what that applies to that specific property so we're currently working on that.

1374
03:12:10,000 --> 03:12:16,000
If we scroll a little bit further there's a water use comparison so customers are able to.

1375
03:12:16,000 --> 03:12:32,000
See their water use compare it month over month they can click precipitation or temperature and that will change the tart the chart and then they can go back months and compare their usage against their own usage each month or compare their usage against other properties.

1376
03:12:32,000 --> 03:12:35,000
And lastly at the very bottom we have some quick link buttons.

1377
03:12:35,000 --> 03:12:48,000
So this is to kind of bridge that gap of customers didn't want to know where everything is they should just find it so these are links off to the airdry.ca site if they might think that they should belong in here just to kind of close that loop.

1378
03:12:48,000 --> 03:12:55,000
If we go look at a couple more service pages we use that menu and then click on programs and classes.

1379
03:13:05,000 --> 03:13:20,000
We have an advertising banner right at the top so this isn't quite desktop view it'll be smaller on desktop view but this is more of a tablet view but you can see that we have the ability to add in those advertising banners maybe they're not.

1380
03:13:20,000 --> 03:13:31,000
Going to airdry.ca to get the information we can bridge that communication gap right there this one specifically they can click right into the summer camps area of the recreation portal making it a little bit easier for them.

1381
03:13:31,000 --> 03:13:44,000
Below that we have a button to the register for all general recreational portal activities and then the calendar of what this test account has registered for so they can see them right there.

1382
03:13:44,000 --> 03:13:53,000
We have a link for managed account members so this will be linked off to our managed account members page where they can add family members change their contact information if they need to.

1383
03:13:53,000 --> 03:13:57,000
And then of course quickly except the bottom.

1384
03:13:58,000 --> 03:14:05,000
If we go one more example of a service page to show you so if we click on animal licensing from the menu.

1385
03:14:05,000 --> 03:14:15,000
So we have a calendar event right here it's inspiring so you can see how easy it would be to renew the license if we click on that animal specific information.

1386
03:14:16,000 --> 03:14:25,000
You can see once it expands this is where you would get your replacement dog tags for that animal you can change your opt in to auto renewal or change that auto renewal information.

1387
03:14:25,000 --> 03:14:33,000
Aaron's going to demonstrate a form to renew just so that you guys don't have to enter password information but we simplified and streamline those forms as well.

1388
03:14:33,000 --> 03:14:45,000
So you can see the information is pulled in you can provide the updates if you need to.

1389
03:14:45,000 --> 03:14:52,000
Change the tattoo or microtropop chip number you can subscribe to auto renewal so you don't even have to do this next year can do it for you.

1390
03:14:52,000 --> 03:15:00,000
That card that we've updated has already been saved and updated so you can use that card or different one and then super simplified submitted at the bottom.

1391
03:15:00,000 --> 03:15:07,000
So we won't submit it just because we're on the staging site. Which leads us to what's next.

1392
03:15:07,000 --> 03:15:15,000
So we go live the evening of May 25th. They'll be an outage for all customers and they'll sign in and restart their, or reset their password.

1393
03:15:15,000 --> 03:15:23,000
Customers will expect this new experience by May 26th with the first time they sign in. And we'd love for council to participate and interact with the launch.

1394
03:15:24,000 --> 03:15:29,000
So staff is requesting council's involvement to champion the new myurgery to residents and business owners.

1395
03:15:29,000 --> 03:15:37,000
Council can do this by reposting the city's social media posts that are going to run from May 26th through to the end of June,

1396
03:15:37,000 --> 03:15:44,000
directing people to the new myurgery, sharing key messages of the benefits of the new myurgery,

1397
03:15:44,000 --> 03:15:50,000
and engaging in the new myurgery yourself and sharing your positive success stories online.

1398
03:15:51,000 --> 03:15:55,000
Thank you for your time and allowing us to demonstrate the new myurgery.

1399
03:15:57,000 --> 03:16:01,000
Very cool. Very cool. Okay. Councilor Glass.

1400
03:16:01,000 --> 03:16:09,000
Yeah. Thank you, Madame Eric. This is really neat and I love how it looks like an app feels like an app, but isn't an app.

1401
03:16:09,000 --> 03:16:12,000
Question, do we own the code?

1402
03:16:12,000 --> 03:16:14,000
We do.

1403
03:16:14,000 --> 03:16:18,000
So we could foresee my effort, McMurray.

1404
03:16:18,000 --> 03:16:21,000
Licensing us.

1405
03:16:21,000 --> 03:16:27,000
Well, they use our proprietary technology to run their city as well.

1406
03:16:27,000 --> 03:16:30,000
Through the chair. Unfortunately, it's not that easy.

1407
03:16:30,000 --> 03:16:37,000
And so a lot of the integrations that we have to our city systems aren't going to be plug and play to other cities.

1408
03:16:37,000 --> 03:16:43,000
And so we did discuss this at the beginning of the redevelopment project on whether we wanted to make this a product that we could

1409
03:16:43,000 --> 03:16:53,000
resell and the decision from administration at the time was that we do not have the staff to support other municipalities in selling this solution.

1410
03:16:53,000 --> 03:16:55,000
Okay. Thank you.

1411
03:16:55,000 --> 03:16:57,000
Thank you, Councillor.

1412
03:16:57,000 --> 03:16:58,000
Councillor Stewart.

1413
03:16:58,000 --> 03:16:59,000
That's through the chair.

1414
03:16:59,000 --> 03:17:04,000
I love it. Great. I use myurgery signed a years ago on it and stuff. I even got permitting through it.

1415
03:17:04,000 --> 03:17:08,000
So it's great. This is an awesome iteration of it.

1416
03:17:08,000 --> 03:17:12,000
Because my question is, uh, so I'll promote the heck out of this thing for sure.

1417
03:17:12,000 --> 03:17:17,000
Are we going to get like one page, the communication and some of the high point points that you want us to communicate and stuff and

1418
03:17:17,000 --> 03:17:19,000
just let us know how we can support you.

1419
03:17:19,000 --> 03:17:20,000
That'd be awesome.

1420
03:17:20,000 --> 03:17:25,000
Through the chair. We have a council brief that has been drafted and will be shared with you tomorrow morning.

1421
03:17:25,000 --> 03:17:26,000
Great.

1422
03:17:26,000 --> 03:17:30,000
Very exciting. I'm just making sure there's no other lights.

1423
03:17:30,000 --> 03:17:32,000
I don't see WMers hand up either.

1424
03:17:33,000 --> 03:17:37,000
Very cool. I'm excited to see how this rolls out.

1425
03:17:37,000 --> 03:17:40,000
So I know you're probably like crossing your fingers for Monday night.

1426
03:17:40,000 --> 03:17:44,000
I'm probably not going to sleep, but it's going to be great. It's going to be fine and congratulations.

1427
03:17:44,000 --> 03:17:49,000
This is, uh, anything we can do to help people help themselves as always my favorite.

1428
03:17:49,000 --> 03:17:51,000
So thanks for all the work you've put in on this.

1429
03:17:51,000 --> 03:17:53,000
I know it's been a big job.

1430
03:17:53,000 --> 03:17:59,000
Okay. Well then, in that case, we just have a motion coming from Councillor Stewart.

1431
03:18:00,000 --> 03:18:05,000
Through the chair, I move that council endorses and participates in launch engagement activities for the registered

1432
03:18:05,000 --> 03:18:10,000
or redesign rather in my surgery portal and access champions of the updated system to encourage

1433
03:18:10,000 --> 03:18:13,000
Brock community adoption and confidence.

1434
03:18:13,000 --> 03:18:17,000
Great. Motion on the floor. Anyone opposed?

1435
03:18:17,000 --> 03:18:22,000
Okay. That's passed unanimously. So I guess you have a bunch of stewards and champions here.

1436
03:18:22,000 --> 03:18:26,000
Great. We look forward to seeing all the communications come out.

1437
03:18:26,000 --> 03:18:27,000
Thanks very much, ladies.

1438
03:18:28,000 --> 03:18:35,000
Other than that, I believe we have exhausted our agenda. So we are done.

1439
03:18:35,000 --> 03:18:38,000
We will call this meeting to close at 409 p.m.

1440
03:18:57,000 --> 03:18:59,000
Thank you.