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And call this meeting to order.

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This is the, what is today? September 8th meeting of the General Manager's Accessibility Committee. Welcome everyone. And let's see here.

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Well, we're actually going to have Nikki do the script for us today.

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Yes.

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I was just going to ask and I know that Kim usually does that.

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So Nikki, go ahead and take that away for us there.

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Thank you.

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Good afternoon and welcome to the September 8th meeting of the Jerome Managers Access Committee.

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Public access to the committee is available to be a calling option.

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or on Zoom in members of the public may directly address the body in offer comment in no time.

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If you have doubt in by phone when the agenda item you would like to speak on is called

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press star 9 to raise your head. In the committee secretary will unmute you at the

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appropriate time and call your name or the last four digits on your phone number. If you are

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attending the meeting via Zoom video, you may use the raise hand feature and your name

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will be called when it's your turn to speak. We request that all speakers clearly and slowly state

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their name for the record and make sure their location is quiet and that all other audio devices

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are turned on. Each speaker will be allowed up to two minutes to present comments. For individuals

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who need in a turn of way to non-verbally communicate, the Q&A function is available on Zoom. Please type

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any question or comment in the QA and staff will read it out now during the meeting. All responses will be made verbally and we ask that and we ask that no non staff members respond in writing or mark any question as red. Again, please only use the QA function if you are required and alternate non verbal way to communicate. Thank you and I will not turn to me and over to chair.

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Thank you, Nicky, can we go ahead and have roll call and introduction of members and guests please?

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Yes.

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Chair, Chairman.

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Present.

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Thank you.

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Nice chair, Melissa.

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I'm here.

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Thank you.

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Karen, I'm here.

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Thank you.

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Thank you.

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Thank you.

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Monique chat man.

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The Harvard students.

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Chanita.

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President.

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Thank you.

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Warren Houston.

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I have him excuse.

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Sandra Johnson.

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I have heard students.

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David Minwell.

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Thank you.

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Thank you.

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Dr. James.

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President.

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Thank you.

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Dr. James.

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James,

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Watson of Welcase.

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President.

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Thank you.

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Barbara Williams.

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Barbara Zahn-Lyre.

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Yes.

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Congressman.

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Roland Wong.

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President.

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Awesome.

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Thank you so much.

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Now we will have introductions of staff.

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and guests. My name is Nicky McNulty. I'm here. Barbara Williams. Thank you Barbara.

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I am

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your secretary, Nicky McNulty.

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And Rikaila, Cambridge Weeks Festival Services. David.

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David Wilkins, AC Transit Director, Regulatory Programs, Robert.

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Good afternoon, Robert Darrell's Director of Service Development and Planning for AC

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And so I'd pass it off to Stephen.

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Hi, good afternoon.

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Stephen Jones, Director of Legislative Affairs and Community Relations.

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I will pass it off to Ryan Lau.

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Ryan Lau, external affairs representative for AC Transit.

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Good afternoon.

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I'm Johnathan B. R. Mc Communications Manager for AC Transit.

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And I'd like to introduce my colleague, Tony G.

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Tony G, a service information and wayfinding administrator for AC Transit.

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Mr. At the Assistant Director of Maintenance.

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I'm looking to see if we have everybody.

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And I think we do back each year. Okay. So, I believe we've got a quorum for today, looking at the agenda, are there any changes to the order of the agenda?

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No, seeing none, let's move to the consent calendar and the approval of the minutes for July 14th, 2026.

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Any comments, or any, do I have a motion?

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I don't know if it matters, Sean, that your theme is not identified as our chair.

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I'm identified as vice chair, and I don't think that's very fair to you.

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So I think we there need to remove vice chair after mining.

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This is Melissa by the way.

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This is Melissa.

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So either we remove vice chair from mining, or we add you as the chair because you run this meeting.

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Awesome.

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We need you here.

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You need recognition for all the work that you're doing.

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So, and totally agree, and I actually, in the actual minute,

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I already added care to your name.

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Sorry, we left that out.

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Sean, forgive me for not raising my hand, but I am very concerned

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that our board liaison is not here, or if she is here, she has not said that she is.

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This is unacceptable.

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Absolutely. She is here now.

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All right.

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Diane, a doctor, a director of Welsh, please, please introduce yourself.

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Because we need you, Dad Lake.

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Thank you.

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Hi, everyone.

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This is Jean Walsh Ward, director for Work 3.

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Excuse me, Ward 2.

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Awesome.

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Thank you, director Walsh.

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OK, moving back to the minutes here.

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Um, do I move that we approve the minutes from the July 14th meeting? Okay, so we've got a motion from Melissa and then, uh, was that you Dr. Thomas?

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Seconding, okay, so we've got a motion in a second. Can we get a roll call vote, please?

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Yeah, I'll go ahead and do the roll call this time.

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Thank you. The approval of minutes. Yeah, we're letting Nicky just do parts of it, so we don't throw it all the way in the water.

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So let's start at the top again. Sean. Approved. Melissa. Approved.

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Karen. Approved. Erica.

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I mean, I was not there. What do I say? Okay, you can have stains.

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Monique is excused.

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Cheneeta approved.

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Warren Kishman is excused.

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He's absent.

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Senator Johnson is also absent.

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David.

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Approved.

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Jim Robson.

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abstain.

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Dr. Thomas.

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Approved.

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Faber Williams.

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Approved.

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Thank you, the minutes have passed.

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Back to you chair.

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Okay, thank you so much.

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We're going to go on to our regular updates with the first one being the service planning update from Robert.

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Thanks, Chair. Good afternoon again. Robert Darles, Director of Service Development and Planning.

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There is an attachment in your agenda packet that goes over the adjustments that we recently implemented as part of the August service change.

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The August service change is our opportunity for board policy to make probably the largest number of changes for the year

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Assments, including reinstating our supplementary service, as well as any trips on regular routes that are school related that weren't necessary in the summer.

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So it's a big service change on the less.

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How quickly go through the list of changes here, there were improvements to a number of lines going through Oakland and Alameda.

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Line 30 and 31, I want to point this one on a particular, we want to make these be evenly

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space that you haven't even had way along through Bell Avenue and Park Street.

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I know the attachment says Park Boulevard, it's actually, that's the Oakland roadway in

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Alameda Park Street, so I just want to make that correction for the notes, and it was pointed

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out by public comment that we received.

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There's some other detours that we're handling down in, in Hayward, San Leandro, along line 34 and line 93.

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And then, improve the, the end of line location of back house at East Bay, which better works for passengers as well as for bus operators, getting a break location and restaurant location.

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And let's see what else we may change as two.

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Then we have a bunch of minor changes.

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So what we do is we look at,

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we try to look at our running time data

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that we have on previous trips.

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And then we try to make adjustments to a number of routes

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to try to better match actual conditions out there.

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The second half of that attachment

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then goes on to talk about all of the school trippers

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or supplementary service trips that we add it back

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and also made adjustments to two compared to the last school year.

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A lot of this is related to schools changing their bell times, which is a common occurrence,

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and us at AC Chancellor respond accordingly. I will say that sometimes we don't get

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a school bell time change information, and so as we go into planning for our next service change,

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which would be in the beginning of the next calendar year. So in January, 2021, we'll be making

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additional school bell time adjustments to accommodate any of the bell time changes that happened

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that we weren't notified of or just we received that information way past the time that we were

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making adjustments to our schedules. So that's a summary of our August change and as I said,

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we're working on January and we're happy to take some feedback on both scheduled service change periods

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And that concludes my presentation. So happy to take any questions. Thank you.

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Thank you, Robert. I see a bunch of hands raised, so we're going to go, Erica, then Melissa and David. Go ahead, Erica.

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This came to me because this was this has been like going around a lot.

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It's kind of like a long, long, long-term thing that I'm curious about.

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It's the hop, it's the hop-in hop-in street bike lanes, project happens.

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There's 80 trains that have a, have a plane on the bus stops and hop-gins.

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And this kind of a follow-up question to that is, what impact would it have on a distance

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and senior community that takes the provost, that's all.

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Yeah, great question.

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So we've coordinated with the city,

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but it's been a while, so we have not touched

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based on the latest designs,

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but what we were coordinating with the city

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on in the past were boarding islands at stop locations

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to separate the bus stop from the bike lanes, proposed bike lanes are to go in and then we

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would also look at any of our bus stops need to be optimized so that means should it be moved

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from near-site to far-site at far-site to better location for operations or do bus stops need to be

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lengthened because they're substandard today. So any project like Hopkins where there's a change

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to the roadway geometry, we always take that as an opportunity

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to optimize our bus stops.

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That's all.

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Thanks, Erica.

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Melissa, go ahead.

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Robert, I want to express my gratitude

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for you giving us this list ahead of the meeting.

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Thank you very much.

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I appreciate having been able to read through everything

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before I got here today.

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So I have an idea of

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If there was anything I need to think about, so I just want to thank you very much for giving us the

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list ahead of time. You're very welcome and as we had changes, we'll continue to provide that in advance

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of our presentations.

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Thank you. David go ahead. Okay, a question and the comment. Could you clarify

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I have thought that most high school students are bust in other buses, school buses.

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Is that true? And if not, yeah, because it's not, then I want to make sure that I have the wrong perception.

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Because I'm very concerned about what's happening in Berkeley. The crowding on buses, as I've told you over and over again,

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is really very difficult for many of us, and I'm also in save

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money in San Francisco, so we've talked about overcrowding as well on those buses.

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And that's something that transit agencies need to do a lot better with.

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We need more buses, we need more frequent times, and or we need students to be

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bus in separate buses because this is a real problem. Many of these kids don't care.

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There are some of them extremely impolite and if a disabled person gets on, you know, the buses are so packed.

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They won't move to the back and if they do move to the back, there are so many often that moving to the back doesn't help because the bus is full.

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So a person in the wheelchair can't use a wheelchair cannot get on people who are blind can't find seats and

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What's worse people can't get out and

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This I've been on buses where seniors who are not

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necessarily blind or how we use wheelchairs, but might have a some other disability or whatever

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They get really frantic because the driver opens the bus. They can't get out of the driver's doing his or her best to help them

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But can't because the kids won't move.

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There are a lot of problems here.

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And I don't think that ACT Transit is really

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face these issues enough.

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So that's one common.

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But I do want to know if other high school students

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in other areas in their service area are

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bus in different buses or do they also use regular buses?

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Yeah, for the most part in the, in the Bay Area, the student students who take transit are usually on public transit, so areas one of those regions of the country where there is a very little yellow bus school service in our area, there's some yellow bus school service for special needs.

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And then I think Berkeley has its own fleet for because they have mandatory busing to get kids from one district to another within their city, but that's I think only at the elementary and I'll actually the elementary school level.

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But in terms of high schools, pretty much it's common in the Bay Area for high school students to be riding public transit.

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Okay, so that's why a whole bunch of us are getting together throughout the Bay Area because we're then and we're going to try to change that

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Because we're finding all over the Bay Area. They overcrowding is absolutely

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Unacceptable and very very difficult and so I just want to let you know ahead of time. This is not just an easy transit issue

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This is a transit industry issue throughout the Bay Area. The other comment that I thank you for the clarification

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The other comment I have

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concerns a Berkeley, and related to what Erica has said,

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Melvia has a bike lane at the curb, and that is an absolute disaster, especially for blind

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people. It is unsafe. It means that there are no buses on Melvia, and what I have heard is from

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some agency transit folks is that you might be providing another one of those bus rapid transit

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unsafe inaccessible temple lines that you want to do on telegraph and other places and you

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might do an Hopkins as well in the middle of the boarding island in the middle of the street.

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And I have to tell you that until research is shown that this is safe, many, many of us,

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not just here, but nationally as well are very, very concerned about the idea of floating bus stops.

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we feel that bike lanes should be in the middle of the street, not at the curb, and that we

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should be able to board at the curb. That is the safest for all of us. And I just want to

237
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make this very clear to AC Transit. You continue to do bus rapid transit even though nationally.

238
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It has been said over and over and this is unofficial that many, many, many of us nationally in various organizations such as the American Council, the blind and others, that you provide bus service at the current.

239
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And you're not doing that. And it is because, you know, Oakland, you have the temple line, and you're thinking of using the tempo, also on telegraph and throughout, also we don't, in fact, throughout your entire service area.

240
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and we are very, very concerned about floating bus stops in general.

241
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San Francisco, one more comment.

242
00:20:34,360 --> 00:20:39,000
San Francisco even has floating restaurant parklets,

243
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which are incredibly dangerous.

244
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What I heard about that, I couldn't believe it.

245
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So I just want to say that this is very, very dangerous

246
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and very disturbing.

247
00:20:50,180 --> 00:20:50,920
Thank you.

248
00:20:51,480 --> 00:20:52,380
Thank you, David.

249
00:20:52,380 --> 00:20:58,600
I think, I think, you know, what this item is looking specifically at the service planning update.

250
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So it might be worthwhile to be to to put forth an agenda item when we get to the end of the meeting

251
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proposed agenda item. The problem is on that this has to do with service planning because, for instance,

252
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on Milvia, we can't get any service. So this does have to do with service planning and if Hopkins

253
00:21:19,500 --> 00:21:26,570
has a as a curbside bike lane, they won't have service there either. So this has to do with service planning. Thank you.

254
00:21:27,520 --> 00:21:34,120
Thank you. I agree that the intersection is there. I think, you know, the accessibility.

255
00:21:34,460 --> 00:21:45,240
I think we should agenda is and look at agenda ising that specific topics so we can dig in more on questions and concerns that the committee has an

256
00:21:45,240 --> 00:21:49,160
appreciate you're bringing up that specific topic.

257
00:21:49,420 --> 00:21:51,520
Point will take you. Thank you.

258
00:21:52,060 --> 00:21:53,340
Roland, go ahead, please.

259
00:21:54,000 --> 00:21:57,300
Yeah, thank you. What do you have today?

260
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My comment is regarding

261
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cancellation trips on AC transit.

262
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I've been recording

263
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through the transit app that frequency of cancellations. I basically whenever I take the bus,

264
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I prepan my trips. So, for example, like June 21, there was cancellations too in a row.

265
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July 17, there were three cancellations, there was basically one trip in between them.

266
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August 10th, there was two August 21st, there were three.

267
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And I feel that it's, even though it's probably because I don't know, maybe lack of drivers forcing

268
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in all these cancellations, but it really impacts people that need to get around, go to work,

269
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school or even there are appointments and it's sort of throughout the day but I do notice

270
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that the pattern was in the mornings and nowhere almost everybody needs the pluses to get

271
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around, you know, like, like in the morning, it's about eight, eight or nine, eight,

272
00:23:57,400 --> 00:24:06,340
fifty-four and nine or nine, eight, eight, so it's just, you know, make it very difficult for

273
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people to get around, you know, so I asked my comment and I don't know, you know, how AC

274
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is going to even do in a future. When the service cuts, if the ballot measure doesn't pass,

275
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I say, well, it's going to be even worse. You know? So, that's my comment on these

276
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cancellation trips. Anyway, okay, thank you. Yeah, and I just quickly mentioned that we do have

277
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a semi-annual service reliability report going to our board of directors tomorrow evening for

278
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the board meeting and that does discuss a lot about our service reliability and mistrifts

279
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and the measures we're taking to try to improve on that but you're correct.

280
00:25:00,000 --> 00:25:07,100
Act in that there's a work for shortage on that often drive strict translations and we're trying to address those as best we can.

281
00:25:07,280 --> 00:25:09,640
I know. All right. Thank you.

282
00:25:11,160 --> 00:25:27,980
Thanks, Roland, for identifying that issue. And again, maybe towards the end of the meeting as we talk about future agenda items that might be a report to also bring back to this committee to be able to understand

283
00:25:27,980 --> 00:25:35,000
operations and how operations are not just affecting the general public access to the bus that

284
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specifically how operations affect seniors and folks with disabilities access. Are there any

285
00:25:42,600 --> 00:25:50,260
I'm looking at for any additional hands regarding the service planning update seeing none

286
00:25:50,260 --> 00:25:53,040
And do I have any members of the public?

287
00:25:54,080 --> 00:26:01,440
Thanks, so, no, so seeing none, we will move on to our next item,

288
00:26:01,620 --> 00:26:06,400
which is item 5v, the real time information flag,

289
00:26:06,760 --> 00:26:10,240
decow, pilot, Tony, go ahead, please.

290
00:26:11,040 --> 00:26:12,440
Good afternoon, thank you, Trifon.

291
00:26:14,200 --> 00:26:16,700
So my name is Tony G, I am the service information

292
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and we're finding administrator at AC Transit and I'm here to give you a preview of the real-time

293
00:26:24,560 --> 00:26:32,320
information flag decal pilot that we will be testing out at select locations in our district.

294
00:26:34,200 --> 00:26:39,320
Real-time arrival information is some of our more useful. It's some of the more useful information

295
00:26:39,320 --> 00:26:45,220
we can provide writers. We currently feature two voice telephone numbers on our flags

296
00:26:45,220 --> 00:27:04,240
to access real-time departures, 511, a 24-hour automated service provided by MTC, and our customer call center, which has limited hours, but provides translation into many languages, TTY service, and can answer questions in addition to providing departure information.

297
00:27:04,240 --> 00:27:09,240
The information is also available on our website, which is featured on this slide on the

298
00:27:09,240 --> 00:27:13,760
right, and then on our mobile app.

299
00:27:14,660 --> 00:27:19,700
QR code scans to our website have increased 32% in the past eight months.

300
00:27:20,440 --> 00:27:25,260
So their efficacy in making our online information more accessible has a proven track record.

301
00:27:27,450 --> 00:27:32,490
In addition to the digital and telephone resources, we currently have a little over 2,000

302
00:27:32,490 --> 00:27:34,410
have stop signs in our service area.

303
00:27:35,170 --> 00:27:39,130
These signs provide schedule information, free language assistance

304
00:27:39,130 --> 00:27:41,930
information, and a QR code that directs users

305
00:27:41,930 --> 00:27:44,910
to a stop specific web page on our site.

306
00:27:46,310 --> 00:27:50,250
Also, we're spaces available, a detail of our system overview map

307
00:27:50,250 --> 00:27:52,810
centered on the stop, fair information,

308
00:27:53,110 --> 00:27:55,470
and holiday information are also featured.

309
00:27:56,670 --> 00:27:59,050
The signs require updating and maintenance.

310
00:27:59,050 --> 00:28:04,930
So, it is cost prohibitive to add new ones, and we are facing potential cuts that could

311
00:28:04,930 --> 00:28:10,590
result in reduction in all kinds of services, potentially including maintenance of

312
00:28:10,590 --> 00:28:11,370
at-stop schedules.

313
00:28:12,450 --> 00:28:17,230
However, we'd like to continue to provide stop specific information at our stops because

314
00:28:17,230 --> 00:28:21,910
the information is useful to our writers, and we like to bring that information to more

315
00:28:21,910 --> 00:28:26,030
writers, whether or not they have a smartphone with unlimited data.

316
00:28:27,230 --> 00:28:31,350
So this brings us to the flag decal that we want to test.

317
00:28:31,850 --> 00:28:34,690
We will begin testing flag decals that provide a gateway

318
00:28:34,690 --> 00:28:38,250
to getting more information either online or via text message.

319
00:28:38,990 --> 00:28:42,050
And that do not require as much maintenance as to add stop schedules.

320
00:28:43,510 --> 00:28:46,770
The decal would include information such as a QR code

321
00:28:46,770 --> 00:28:50,090
with a link to a stop specific AC transit service information webpage.

322
00:28:50,090 --> 00:29:00,970
page, a URL for a URL of a typed out of that, you know, of that site. And then information

323
00:29:00,970 --> 00:29:07,570
on how to get departure times using text messaging. We are currently installing the, we will

324
00:29:07,570 --> 00:29:12,090
install the test decals at a variety of locations that represent our varied service area

325
00:29:12,090 --> 00:29:19,350
and the different demographics that we serve. Transliss Center stops, union line in Transliss

326
00:29:19,350 --> 00:29:21,450
Center, Richmond Parkway Transit Center,

327
00:29:22,010 --> 00:29:22,650
high traffic,

328
00:29:23,310 --> 00:29:24,970
soaps serving multiple bus lines,

329
00:29:25,250 --> 00:29:28,290
so a hub such as Broadway of 17th

330
00:29:28,290 --> 00:29:29,590
and Bancroft at Tullograph,

331
00:29:30,710 --> 00:29:33,030
low frequency, single bus line stops,

332
00:29:33,590 --> 00:29:35,550
such as Arlington at Indian Rock,

333
00:29:35,730 --> 00:29:37,150
serving line seven,

334
00:29:37,610 --> 00:29:40,890
and Paseo Padre Parkway at Seward Drive in Fremont,

335
00:29:41,070 --> 00:29:43,530
serving lines 281 and 621,

336
00:29:44,570 --> 00:29:48,210
and then supplemental school service only stops,

337
00:29:48,210 --> 00:29:54,510
such as Handsome Drive at Coach Drive and Lafayette Avenue at Christine Street in New York.

338
00:29:55,150 --> 00:29:59,970
Note that the Supplemental School Service only stops if they...

339
00:30:01,280 --> 00:30:06,920
We are focusing on text messaging and our feedback because that's the new feature we are adding.

340
00:30:07,700 --> 00:30:13,400
And we already know that QR codes are well used and adoption is continuing to grow.

341
00:30:14,420 --> 00:30:18,540
So, we welcome your feedback regarding these decals and the information they provide.

342
00:30:18,760 --> 00:30:19,840
And that concludes my presentation.

343
00:30:19,840 --> 00:30:30,130
Thank you. Thanks, Tony. Can you just expand a little bit? I wasn't clear on the polling.

344
00:30:30,770 --> 00:30:33,430
Oh, he's here. Exactly. Yeah.

345
00:30:33,430 --> 00:30:41,830
Go ahead. Oh, I'm sorry. We will install the decal on the flag as shown here on the right.

346
00:30:41,830 --> 00:30:56,050
And then we will install zip-type signs at the stops telling the writers how to react to the additional information.

347
00:30:56,590 --> 00:31:01,330
They'll be asked to text whether or not they find the information useful.

348
00:31:02,070 --> 00:31:08,730
And then as they enter that text messaging tree, they'll receive additional questions,

349
00:31:08,730 --> 00:31:11,910
automated questions asking for further feedback.

350
00:31:13,090 --> 00:31:16,790
Riders are also able to call our customer service center

351
00:31:16,790 --> 00:31:20,910
or email us to provide their feedback in a similar fashion.

352
00:31:23,360 --> 00:31:26,480
But we're just trying to offer a simplified way of reacting

353
00:31:26,480 --> 00:31:28,240
to the prototype.

354
00:31:30,790 --> 00:31:32,170
Okay, thank you.

355
00:31:32,890 --> 00:31:35,930
I see a couple of hands here.

356
00:31:36,790 --> 00:31:39,850
Melissa, I don't know who went first.

357
00:31:39,850 --> 00:31:46,910
So Melissa, David, and then I see director Walsh also has her hand up.

358
00:31:47,150 --> 00:31:47,970
So go ahead, Melissa.

359
00:31:48,690 --> 00:31:49,470
This is Melissa.

360
00:31:49,950 --> 00:31:53,230
And you already said you're getting a lot of feedback about the QR codes.

361
00:31:53,250 --> 00:31:54,870
I just want to add to it.

362
00:31:54,990 --> 00:31:55,650
They're awesome.

363
00:31:55,830 --> 00:31:58,310
I tinkered with the ones that were on the slides.

364
00:31:59,030 --> 00:32:00,170
This is such a great idea.

365
00:32:00,430 --> 00:32:01,190
Thank you.

366
00:32:01,330 --> 00:32:04,910
Thank you for just advancing us in this way.

367
00:32:05,110 --> 00:32:06,270
Thank you very much.

368
00:32:06,270 --> 00:32:12,150
Welcome. Thank you. Okay, David, go ahead, please.

369
00:32:12,950 --> 00:32:19,290
Did you explain how these are being made accessible for Black people?

370
00:32:22,090 --> 00:32:28,170
The QR codes would be useful for low vision folks who would have trouble reading the URL

371
00:32:28,170 --> 00:32:29,890
and internet into their phones.

372
00:32:31,850 --> 00:32:35,990
In addition to just the web access, we feel that the text messaging

373
00:32:37,390 --> 00:33:04,990
The texting for departure times is a feature that we haven't shared extensively with the public and we're hoping to make that more broadly accessible for folks, especially for people for writers who don't have unlimited cell phone data packages or a smartphone even, you're able to just text to the 41411 number.

374
00:33:04,990 --> 00:33:12,190
And receive real-time information for the particular stop that you're interested in.

375
00:33:14,650 --> 00:33:20,010
Not necessarily applicable for blind writers, unfortunately.

376
00:33:22,090 --> 00:33:34,790
If we rolled it out district wide, then a writer who is at a stop could use their phone to access the QR code.

377
00:33:34,790 --> 00:33:36,650
and the web page.

378
00:33:37,490 --> 00:33:40,470
So I don't understand about these things.

379
00:33:41,390 --> 00:33:45,890
Are you providing direct information at each stop?

380
00:33:46,770 --> 00:33:52,030
In other words, or do you have to use an application on the phone to get that information?

381
00:33:52,310 --> 00:33:54,270
That's what I'm not for blind people in general.

382
00:33:54,510 --> 00:33:56,170
I don't understand how these things work.

383
00:33:56,750 --> 00:33:57,190
Oh, I see.

384
00:33:57,590 --> 00:34:02,830
The QR code links to a web page that lives on our site.

385
00:34:02,830 --> 00:34:14,870
Okay. We have web pages devoted to each stop and the web pages first off list service alerts

386
00:34:14,870 --> 00:34:20,390
associated with that stop and then a real time information for that stop and then links to

387
00:34:20,390 --> 00:34:27,950
additional information for service that that stop for example the scheduled the schedules for

388
00:34:27,950 --> 00:34:30,210
with the lines that stop at that stop.

389
00:34:30,570 --> 00:34:32,050
So the decas, whatever they're called,

390
00:34:32,050 --> 00:34:33,350
don't say anything,

391
00:34:33,510 --> 00:34:35,510
whether they don't give any information themselves,

392
00:34:35,950 --> 00:34:36,910
they just have a barcode.

393
00:34:37,070 --> 00:34:37,590
Is that right?

394
00:34:38,430 --> 00:34:39,630
That's what I'm going to understand.

395
00:34:40,510 --> 00:34:44,070
The QR code has QR code, that's good.

396
00:34:44,070 --> 00:34:49,850
I'm sorry, so the decal has a title called Stop Info.

397
00:34:50,390 --> 00:34:52,890
And then a very large D QR code,

398
00:34:52,890 --> 00:34:56,710
because we tested these QR codes from a distance,

399
00:34:56,710 --> 00:34:59,450
and they have to be fairly large for a main capture.

400
00:35:01,180 --> 00:35:09,720
Again, don't be on our flags, so we have to make them the primary feature of the flag decal.

401
00:35:10,080 --> 00:35:16,240
I guess what I meant is they don't provide any real-time information themselves. They refer you to a website page.

402
00:35:17,660 --> 00:35:28,740
So are these website pages going to be tested? I mean, have you had these website pages tested to make sure they're accessible?

403
00:35:28,740 --> 00:35:34,920
AC Transit does not have a consistent testing accessibility testing policy nor have you hired any

404
00:35:34,920 --> 00:35:40,660
accessibility testers. I don't know how many times I have to say that to you all, but I'm going to say it again.

405
00:35:41,600 --> 00:35:49,760
We need to know because a lot of us can scan barcodes with our smartphones if we have them.

406
00:35:50,140 --> 00:35:58,160
I'm also concerned about people who don't have smartphones in general even if they're not like how they are going to get that real time information.

407
00:35:58,160 --> 00:36:01,020
and they guess they have to call on their regular phones,

408
00:36:01,040 --> 00:36:05,860
so 5-1-1, but at any rate, I'm concerned

409
00:36:05,860 --> 00:36:08,440
about the accessibility of these web pages.

410
00:36:09,200 --> 00:36:11,140
So I hope that you will be instituting

411
00:36:11,140 --> 00:36:13,360
some kind of testing procedures.

412
00:36:14,140 --> 00:36:14,980
Thank you very much.

413
00:36:15,720 --> 00:36:16,360
Thank you for your feedback.

414
00:36:19,280 --> 00:36:22,140
OK, thank you, Director Walsh.

415
00:36:24,780 --> 00:36:25,640
Good afternoon.

416
00:36:26,620 --> 00:36:27,220
Thank you for this.

417
00:36:27,220 --> 00:36:28,220
This is really exciting.

418
00:36:28,300 --> 00:36:30,560
I'm glad we're moving forward on this pilot.

419
00:36:30,560 --> 00:36:34,980
And I just wondered, I might have missed it in the materials, but how many are we doing?

420
00:36:35,320 --> 00:36:41,280
And how long will the pilot run for? And what are the next steps? Is the idea to sort of

421
00:36:41,280 --> 00:36:45,380
roll this out everywhere if it works? Or just if you could give a little bit more insight on that?

422
00:36:45,820 --> 00:36:51,700
Sure. We're going to start small. But we're looking at about eight stops just to get a sense of how

423
00:36:51,700 --> 00:37:00,500
people react to the decals if they're usable, if, you know, if, if our writers find them useful.

424
00:37:02,520 --> 00:37:10,360
After that, it depends, right? We do like our current ASAP schedule program, but again,

425
00:37:10,500 --> 00:37:17,400
it does require a significant amount of resources to maintain and to update and so these would be

426
00:37:17,400 --> 00:37:21,680
simpler and less prone to needing updates.

427
00:37:23,100 --> 00:37:26,720
So we could start rolling them out in locations,

428
00:37:29,040 --> 00:37:30,420
depending on whatever hierarchy we

429
00:37:30,420 --> 00:37:30,800
determined.

430
00:37:31,380 --> 00:37:41,200
We could feel that we might feel that low frequency stops would be better served by such

431
00:37:41,200 --> 00:37:42,300
information pieces.

432
00:37:42,300 --> 00:37:56,120
And so we might target those locations and roll them out, you know, as we update our flag information, you know, during service changes or in between service changes.

433
00:37:56,920 --> 00:38:07,560
But again, this also would require some overhead on our part with regards to our poll crew, our poll maintenance crew, and producing the decals through our print shop.

434
00:38:07,560 --> 00:38:22,700
So it wouldn't be an automatic installation, you know, it would not be an instant installation throughout the 5,000 stops in our service area, but we could certainly try to, you know, capture as many stops as possible as quickly as possible.

435
00:38:22,720 --> 00:38:28,400
Are you going to run the pilot for a few months or what, what is the time frame? I'm just curious.

436
00:38:28,400 --> 00:38:35,660
Yeah, we haven't made that determination yet. I believe we're looking to see what kind of response we will receive.

437
00:38:36,220 --> 00:38:42,920
If we don't receive enough, perhaps we will expand the pilot to try to get more respondents.

438
00:38:43,600 --> 00:38:49,360
And then get a sense of whether it's successful before we move forward with more.

439
00:38:49,360 --> 00:38:58,420
But hey, well, hey, it's worth a try. That's exciting. And then just question about the Spanish. Is that question going to be in Spanish?

440
00:38:58,500 --> 00:39:02,160
Because I imagine if the Spanish speaker reads it, they might not understand what it's saying.

441
00:39:02,840 --> 00:39:05,780
Yeah, that was an oddity.

442
00:39:08,440 --> 00:39:16,200
The current texting application isn't available in any language other than English at the moment.

443
00:39:19,000 --> 00:39:21,520
So, so we we were asking this.

444
00:39:21,520 --> 00:39:23,180
I mean, not going to give us to us reliable.

445
00:39:24,060 --> 00:39:26,300
I agree. I agree. I agree.

446
00:39:27,340 --> 00:39:33,260
But, you know, texting to the 401 401 number is only available in English at the moment

447
00:39:33,260 --> 00:39:40,020
and we do need to kind of gauge the interest in another language at another language

448
00:39:40,020 --> 00:39:42,680
in order to satisfy those requirements.

449
00:39:43,920 --> 00:39:51,000
Just to jump in here, just to clarify, we will be offering the text message feedback in Spanish.

450
00:39:51,780 --> 00:39:52,300
Okay.

451
00:39:52,740 --> 00:39:55,460
With a separate, there will be two.

452
00:39:55,560 --> 00:39:59,980
The zip tied sign will have both a Spanish and English feedback.

453
00:40:00,000 --> 00:40:03,200
That prompt with separate phone numbers.

454
00:40:05,400 --> 00:40:17,280
Right. Well, I look forward to learning more. Excuse me. And I'm wondering at the end of, like, the pilot and getting the responses and will there be sort of a report coming to the board about this, or because this is the first I'm hurting hearing about it.

455
00:40:18,660 --> 00:40:24,760
But I'm definitely curious to see how it goes. I don't know if you've determined that yet.

456
00:40:24,760 --> 00:40:26,760
I'm afraid we haven't made that determination.

457
00:40:27,200 --> 00:40:32,840
I believe given it would have to be based on the feedback we receive from our writers.

458
00:40:33,240 --> 00:40:36,600
And if they're significant feedback then we can certainly share that with the board.

459
00:40:37,680 --> 00:40:40,080
Can I start with Director Walsh?

460
00:40:40,080 --> 00:40:40,740
Good afternoon.

461
00:40:41,500 --> 00:40:44,680
This is Claudia Woodwell's chief external affairs officer for AC Transit.

462
00:40:45,080 --> 00:40:45,800
I apologize.

463
00:40:46,040 --> 00:40:47,700
I miss the introductions at the beginning of the meeting.

464
00:40:48,120 --> 00:40:48,960
But yes, Director Walsh.

465
00:40:49,120 --> 00:40:50,160
This is the first step, right?

466
00:40:50,160 --> 00:40:53,780
We want to make sure that we are getting input from this committee.

467
00:40:53,780 --> 00:40:58,320
the General Manager's Accessibility Committee, having these conversations before we roll out these

468
00:40:58,320 --> 00:41:04,420
pilots, and then ultimately, you know, taking information to the board, we can also keep you updated

469
00:41:04,420 --> 00:41:11,720
via the General Managers by weekly sort of more informal email updates. We can plan to include this

470
00:41:11,720 --> 00:41:17,520
one in the next update. That's headed your way, I think, at the end of this week. That's great. Yeah,

471
00:41:17,520 --> 00:41:23,100
and I just think it's responding to a need that the community has when we make all these major

472
00:41:23,100 --> 00:41:27,580
services changes and we're not able to update those signs and we have the wrong information

473
00:41:27,580 --> 00:41:31,880
out there. So this is really getting to that problem and it's attempting to solve it.

474
00:41:31,980 --> 00:41:34,980
So I'm very interested to see how it goes. So anyway, thank you very much.

475
00:41:35,420 --> 00:41:40,380
Yeah, certainly. And I want to just give Kudos to both Tony and Jonathan right for being creative

476
00:41:40,380 --> 00:41:46,340
here, looking for solution. I know this is a topic that you have raised concerns about over

477
00:41:46,340 --> 00:41:51,740
the last couple of years with every service change, particularly it was a big lift to update all

478
00:41:51,740 --> 00:41:56,880
at-stop signs after realign that took a couple of weeks and it's not beneficial to our writers

479
00:41:56,880 --> 00:42:01,600
when the information that we have out there is not current, right? So we're looking at creative

480
00:42:01,600 --> 00:42:08,580
ways on low-cost solutions to providing more accurate information at our stops for our writers.

481
00:42:09,680 --> 00:42:12,120
Love it. Thank you so much. Great work, team.

482
00:42:13,760 --> 00:42:19,920
Okay. Thank you. Roland, I see your hand. Go ahead, please.

483
00:42:20,540 --> 00:42:23,660
Yes. Thank you for the presentation.

484
00:42:26,780 --> 00:42:42,100
For the QR, be careful. Where's the kind of

485
00:42:42,100 --> 00:42:43,280
people,

486
00:42:48,480 --> 00:42:57,660
and you identified the locations of the eight stops, just kind of curious if this

487
00:42:57,660 --> 00:42:58,640
been identified.

488
00:43:00,780 --> 00:43:06,260
And lastly, I know most the predominantly scientist has been posted,

489
00:43:06,260 --> 00:43:18,960
But I sometimes have a hard time seeing the destination to and from, just for example,

490
00:43:20,840 --> 00:43:26,240
the nine university part and the nine Sally Andrew.

491
00:43:26,240 --> 00:43:37,780
So, what I do to compensate this footprint I do is going shot and to look to see where

492
00:43:37,780 --> 00:43:42,020
what's the bus is, you know, the destination.

493
00:43:43,320 --> 00:43:51,740
I know I realize that predominantly most of these scientists are already done, so, but,

494
00:43:55,340 --> 00:43:55,840
you

495
00:43:55,840 --> 00:44:06,540
with love vision or just people in general trying to figure out the destinations and especially

496
00:44:06,540 --> 00:44:17,480
with the other service changes happening during this past month or two. So those are my questions

497
00:44:17,480 --> 00:44:25,460
Yeah, maybe identify some of them if you could.

498
00:44:25,840 --> 00:44:27,800
Thank you.

499
00:44:27,820 --> 00:44:30,560
Sure, thank you for your feedback.

500
00:44:31,220 --> 00:44:36,060
I'll go in the reverse order or at least I'll start with the last item.

501
00:44:37,000 --> 00:44:41,600
We can certainly try to make the destinations larger on our best stop flags.

502
00:44:41,600 --> 00:44:54,380
Note that our best-off life will likely undergo a larger redesign in conjunction with MTC's regional mapping and wave-finding program.

503
00:44:56,260 --> 00:44:59,980
But in the meantime, we can certainly try to make the destinations larger.

504
00:45:00,000 --> 00:45:11,820
There's very limited space on our flags and we're just trying to feature as much information and as clearly as possible.

505
00:45:13,900 --> 00:45:20,960
So where it would be posted on the right side of this slide is an example of a bus stop flag.

506
00:45:20,960 --> 00:45:28,540
We would likely put it at the bottom of a bus stop flag in any open decal space.

507
00:45:29,720 --> 00:45:36,820
We're hoping that the prototype testing will give us some feedback as to accessibility

508
00:45:36,820 --> 00:45:44,220
for wheelchair users or shorter users or people further away from the stop itself.

509
00:45:44,220 --> 00:46:00,920
It's hard for us to test all of the variations in the office and it'll be easier just to try to get as much feedback as possible from our writing public who has, you know, more diverse equipment and needs.

510
00:46:01,600 --> 00:46:09,460
So, you know, if that may prove to be the reason why this is not an acceptable solution

511
00:46:09,460 --> 00:46:17,580
because it's not, it's just not a usable bite by somebody who is too far away, but we're

512
00:46:17,580 --> 00:46:25,300
hoping that that's not the case and that it will be usable by, you know, many of our writers

513
00:46:25,300 --> 00:46:33,780
if not all. As for the locations, in the slide deck, which I believe is in the meaning agenda,

514
00:46:35,140 --> 00:46:40,540
I have to pilot locations listed here. We have not begun installation yet. We're waiting

515
00:46:40,540 --> 00:46:48,580
for some back-end logistics to play out before we can install at these locations, but these are

516
00:46:48,580 --> 00:46:54,220
the planned locations at the moment. If this changes and I can certainly update the committee on that

517
00:46:54,220 --> 00:46:58,500
and provide the exact locations of where

518
00:46:58,500 --> 00:47:00,440
the prototypes will be installed.

519
00:47:02,880 --> 00:47:08,500
Yeah, regarding where the placement is on a flag,

520
00:47:09,900 --> 00:47:10,640
flag vote,

521
00:47:13,180 --> 00:47:16,020
and now I could kind of do.

522
00:47:16,480 --> 00:47:22,540
I could read what a map this is fairly low,

523
00:47:22,540 --> 00:47:33,360
you know, and it's within the wheelchair, you know, height. So I'm not sure if these QR

524
00:47:35,720 --> 00:47:42,900
decals is going to place somewhere around that area. I mean, I don't know, anyway.

525
00:47:42,900 --> 00:47:56,110
So unfortunately not, they would be placed above the map sign cases that you're referring to.

526
00:47:56,860 --> 00:48:04,600
The map sign cases are meant to be read just right up there by a writer, a waiting writer.

527
00:48:05,620 --> 00:48:17,140
They also feature the QR code, by the way, and each of them feature unique QR codes that direct them to the webpage for that particular stop.

528
00:48:19,280 --> 00:48:25,780
But the ones that we are wanting to test would be placed on the fly some selves, which is quite a bit higher.

529
00:48:26,460 --> 00:48:32,120
But the QR codes will be quite a bit larger than what we have in the field right now.

530
00:48:32,120 --> 00:48:36,700
Okay. Thank you very much. Yeah. You're welcome. Thank you for your feedback.

531
00:48:38,120 --> 00:48:43,980
Yeah, and just that on to what Tony says that is a key part of what we will be testing in the field is weather.

532
00:48:44,520 --> 00:48:52,380
This QR code is workable for folks for all different folks, you know, at all different distances from the flagpole.

533
00:48:52,900 --> 00:48:57,720
We did test it in doors in the office from different heights and different distances.

534
00:48:58,400 --> 00:49:05,160
And it, you know, appears to work, you know, if it didn't work at all, we wouldn't be getting to this point.

535
00:49:05,680 --> 00:49:12,860
And so now we're seeing if it will work for shorter folks or folks, you know, using a wheel,

536
00:49:13,300 --> 00:49:18,960
chair, other mobility device, you know, we're farther away from the flag.

537
00:49:19,140 --> 00:49:21,060
So that will be a key focus of our testing.

538
00:49:25,990 --> 00:49:28,930
Thank you. Melissa, you had a question.

539
00:49:28,930 --> 00:49:45,410
I have a comment because I'm concerned about David's questions and I admit I do not understand the technology that's available for blind people.

540
00:49:45,410 --> 00:49:48,390
So I just wanted to point out a few things.

541
00:49:49,230 --> 00:49:57,330
So on the agenda, when you click on the link that goes to the slides or this item on the agenda,

542
00:49:58,050 --> 00:49:59,830
you're going to go to...

543
00:50:00,740 --> 00:50:19,060
It's going to take you to a set of slides. Slide number four has two QR codes on it. And I don't know if the technology on your phone will say we'll tell you that there's a QR code in front of you and what you need to do to activate it.

544
00:50:19,060 --> 00:50:25,840
I apologize for, for lack of a better word for being ignorant, but I, I, I don't know.

545
00:50:26,200 --> 00:50:31,020
I don't know if there are alt tags on the slides to help you know that at that slide,

546
00:50:31,260 --> 00:50:38,360
there are two QR codes there so you can practice. I have no clue how you would know where the sign

547
00:50:38,360 --> 00:50:46,180
is located on the street to angle your phone, add a QR code for your phone to tell you there's a QR

548
00:50:46,180 --> 00:50:51,860
code and I don't know if your phone can audibly tell you, hey, there's a QR code, do you want

549
00:50:51,860 --> 00:50:58,900
me to link to it? So I'm just trying to help out to be so that he can crack or, and I think

550
00:50:58,900 --> 00:51:03,740
there are other people on the call who are blind and I just sort of like, you know, if you

551
00:51:03,740 --> 00:51:09,620
wanted to try this with the information that was provided at this meeting, on the fourth slide

552
00:51:09,620 --> 00:51:16,040
of the slides for this agenda item, there are two QR codes. If you have the technology

553
00:51:16,040 --> 00:51:24,000
that tells you your phone has identified a QR code, and if after that, when you open

554
00:51:24,000 --> 00:51:30,580
the QR code, if your phone can then read the page to you, the QR code that's on the left

555
00:51:30,580 --> 00:51:36,800
side actually does tell you real time. The one on the left goes to Lakeshore Avenue and the

556
00:51:36,800 --> 00:51:41,860
are through Boulevard, stop by, sorry, 50,000.

557
00:51:42,480 --> 00:51:46,320
And it does list the real time departures.

558
00:51:46,320 --> 00:51:49,060
It tells you when the next buses are coming.

559
00:51:49,960 --> 00:51:55,300
And again, I'm sorry that I am just ignorant

560
00:51:55,300 --> 00:51:57,320
about what's available for blind people.

561
00:51:58,280 --> 00:52:00,760
But this isn't, I don't know.

562
00:52:01,280 --> 00:52:04,260
I just wanted to let you know that on the slides,

563
00:52:04,260 --> 00:52:09,540
this information is there, and I just wanted to try to help.

564
00:52:10,200 --> 00:52:14,280
Forgive me, Sean, because I noticed that Melissa is really struggling and she really

565
00:52:14,280 --> 00:52:14,840
wants to help.

566
00:52:15,080 --> 00:52:16,600
So I just want to say thank you.

567
00:52:16,760 --> 00:52:22,200
I do not use my iPhone to look at presentations that are said to us.

568
00:52:22,740 --> 00:52:33,260
Most presentations are not very accessible, but I do look at, I repower points with my

569
00:52:33,260 --> 00:52:39,120
scan bar codes moose, it isn't always easy, they're not always easy to find, but there are

570
00:52:39,120 --> 00:52:46,080
ways to do it. I wouldn't say that that is the best way that to rely on bar codes, and that's

571
00:52:46,080 --> 00:52:52,640
why I am concerned, but it is possible. I don't want to spend a lot more time on this, but I just

572
00:52:52,640 --> 00:52:58,540
want to say in general that AC Transit has not done, and by the way, it's not just AC Transit,

573
00:52:58,540 --> 00:53:01,040
It's the Metropolitan Transportation Commission.

574
00:53:01,560 --> 00:53:12,160
The MTC does not have a well-organized coordinated research project for all the 27 Bay Area agencies to deal with these issues.

575
00:53:12,540 --> 00:53:21,120
Not only do we have to test various technologies and applications, we also have to make the built environment accessible and nothing.

576
00:53:21,280 --> 00:53:25,760
Really, nothing acceptable and significant is being done right now in the Bay Area.

577
00:53:25,760 --> 00:53:32,020
That's all I have to say. Now we have a lot of ideas. We many of us, and we would like to put them forward,

578
00:53:32,420 --> 00:53:38,760
but we have gotten very little cooperation and a lot of resistance from MTC, and yes, the agencies.

579
00:53:39,440 --> 00:53:45,480
And I remember Tony that we had a very nice talk, but I don't remember who was last June,

580
00:53:45,760 --> 00:53:52,300
or the June before that, because I get little confused sometimes. But you had said on a recording of

581
00:53:52,300 --> 00:53:57,700
of our meetings that all of the measures that I and several others have suggested for way finding

582
00:53:57,700 --> 00:54:03,920
with two expensive for AC transit to implement. So my feeling is that's why MTC has to have a

583
00:54:03,920 --> 00:54:10,500
bay area wide research project and they don't seem to want to do that right now. So that's something

584
00:54:10,500 --> 00:54:15,540
that we all have to encourage them to do. But thank you Melissa for your concern. I appreciate it.

585
00:54:24,980 --> 00:54:26,900
You're made it, Sean.

586
00:54:28,540 --> 00:54:29,700
Sorry about that.

587
00:54:30,500 --> 00:54:32,680
Thank you for continuing both to

588
00:54:32,680 --> 00:54:39,880
David and to Melissa to address the issues around accessibility of way finding as well as

589
00:54:39,880 --> 00:54:44,820
a bus stop information for low vision and blind folks.

590
00:54:44,960 --> 00:54:46,560
I think we will continue.

591
00:54:46,740 --> 00:54:52,960
We need to continue to address these specifically in terms of what tools we can use

592
00:54:52,960 --> 00:54:58,460
to improve accessibility for blind riders.

593
00:55:00,000 --> 00:55:05,740
I just saw a hand go up. Who is that? Claudia, go ahead.

594
00:55:06,040 --> 00:55:13,820
It's me, Sean, apologies for the late addition. I just wanted to add, we do have a meeting scheduled

595
00:55:13,820 --> 00:55:20,260
with Warren Kishman. I think it's maybe the end of next week to talk about this topic. I'm

596
00:55:20,260 --> 00:55:25,840
regional mapping and wayfinding accessibility. I would be happy to include you in that conversation.

597
00:55:25,840 --> 00:55:32,820
And Jonathan, if you can email David separately and see if the time works for him, it's a

598
00:55:32,820 --> 00:55:33,460
virtual meeting.

599
00:55:33,840 --> 00:55:34,680
So hopefully it does.

600
00:55:34,940 --> 00:55:37,940
We would love to engage further on this topic with you.

601
00:55:38,620 --> 00:55:39,540
That's great.

602
00:55:39,900 --> 00:55:45,040
And you know, there are a lot of organizations such as accessible design for the blind.

603
00:55:45,160 --> 00:55:46,440
I have sent that.

604
00:55:46,440 --> 00:55:50,980
I don't know how many times I've sent resources to Mallory and Kim and others.

605
00:55:50,980 --> 00:55:58,000
So, if you contact for instance, Dr. Billy Louise Benson, as far as mapping and all that,

606
00:55:58,060 --> 00:56:05,280
there's a site called Audium AUD-IOM. They are producing audible maps, which is very interesting.

607
00:56:05,940 --> 00:56:11,560
And the lighthouse produces tactile maps and Tony knows about that because they produce a number

608
00:56:11,560 --> 00:56:19,560
of experimental tactile maps for AC Transit. So, we have plenty of mapping possibilities and that's great.

609
00:56:19,560 --> 00:56:25,240
so yes, please include me in the meeting. I'll be happy to said, Jonathan, you're email divine.

610
00:56:26,040 --> 00:56:35,340
Great, thank you. Thank you. I just wanted to add that we did finalize some

611
00:56:35,340 --> 00:56:40,540
transits, tactile transit center maps, and they are available through the scope of the blind

612
00:56:40,540 --> 00:56:50,340
in Fremont and also through Kim Bridgeway and they are for a six transit centers throughout the district.

613
00:56:52,400 --> 00:56:58,840
Yes, the Lighthouse is selling actually two blind folks and also providing some for free.

614
00:56:58,960 --> 00:57:04,920
I don't remember the restrictions for five different transit agencies including AC transit.

615
00:57:05,060 --> 00:57:07,220
So we're very pleased about that. Thank you, Tony.

616
00:57:09,080 --> 00:57:16,020
Okay, and I see a hand in the audience McIe Freeman go ahead, please.

617
00:57:22,930 --> 00:57:24,410
Good day, you guys.

618
00:57:25,910 --> 00:57:30,670
Even if you think, I'll get to hear you.

619
00:57:31,990 --> 00:57:34,150
I'd like to be through it enough.

620
00:57:35,170 --> 00:57:47,150
As well, we have a number of blind and low-vident instruments, and to prevent the

621
00:57:47,150 --> 00:58:05,290
The silence of inclination, if you could, as my contact to that way-finding meaning as well-released.

622
00:58:14,050 --> 00:58:15,350
Thank you, Makai.

623
00:58:15,710 --> 00:58:22,270
I hear the suggestion being to include Makai in that meeting next week.

624
00:58:22,270 --> 00:58:33,830
believe to have wider representation of way finding and accessibility for individuals who are

625
00:58:33,830 --> 00:58:42,710
blind given CIL's representation of that community. So if someone could reach out that would

626
00:58:42,710 --> 00:58:53,590
great. Any other hands, I'm not seeing any other hands here. So if we can go ahead then and move on

627
00:58:53,590 --> 00:59:03,810
to the next item, item 5C, the 26 draft federal and state advocacy programs presentation by Ryan.

628
00:59:03,910 --> 00:59:11,110
Go ahead, please Ryan. Yeah, good afternoon, Chair Fong and GMAC members. My name is Ryan Lau,

629
00:59:11,110 --> 00:59:16,050
external affairs representative at AC Transit presenting our draft

630
00:59:16,050 --> 00:59:23,010
a 2027 federal and state advocacy programs. So every year,

631
00:59:23,310 --> 00:59:28,050
AC Transit's board of directors, adopts programs that help guide the

632
00:59:28,050 --> 00:59:32,430
districts advocacy work at the federal and state levels of government.

633
00:59:33,190 --> 00:59:37,290
This advocacy work involves influencing legislation,

634
01:00:00,000 --> 01:00:08,120
This week, and I will be reaching out to our transportation partners across the Bay Area to get their feedback.

635
01:00:09,300 --> 01:00:12,440
Today, I'm asking for your input, the GMAC,

636
01:00:14,460 --> 01:00:26,360
and rather than reading through these documents, which were included in your packet, I'll just offer a summary of the key priorities that we intend to focus on next year.

637
01:00:28,000 --> 01:00:38,340
Tim, we can summarize any feedback that the committee has and send them to me by next Tuesday so I can include them in our final draft document.

638
01:00:40,440 --> 01:00:45,240
But if you have any questions or comments today, please feel free to ask away.

639
01:00:46,200 --> 01:00:47,400
But let's get started.

640
01:00:47,400 --> 01:00:54,840
So, not surprisingly at all, our number one priority is to continue to secure funding for basic

641
01:00:54,840 --> 01:01:01,700
operations, AC trends that like other Bay Area trends that agencies continue to face major

642
01:01:01,700 --> 01:01:09,300
funding shortfalls. This is due to a variety of different factors. One being the federal

643
01:01:09,300 --> 01:01:18,480
pandemic relief is gone. Another is regional sales tax revenue has flattened and our fair revenue

644
01:01:18,480 --> 01:01:28,740
has growth has flown. And at the same time fuel costs are up by 28 percent. Bus maintenance

645
01:01:28,740 --> 01:01:37,780
parts are up 14 percent and the cost of new buses has surged by 35 percent. And the expenses

646
01:01:37,780 --> 01:01:47,840
of transitioning to a 100% zero emission fleet which is mandated by the state by 2040 is also

647
01:01:47,840 --> 01:01:55,920
very significant. As a result, AC Transit faces a projected deficit of 200 million dollars over

648
01:01:55,920 --> 01:02:03,820
the next four years and so therefore we are a laser focused on preserving funding that supports

649
01:02:03,820 --> 01:02:09,200
our current operations and securing new funding that supports our service into the future.

650
01:02:10,880 --> 01:02:18,260
So back in July, some of our other staff updated you on the state of AC Transit, they provided

651
01:02:18,260 --> 01:02:24,840
that presentation and they covered a variety of different topics, including the state loan,

652
01:02:25,560 --> 01:02:32,580
which would allow AC Transit to borrow up to $55 million which would close this year's financial

653
01:02:32,580 --> 01:02:40,040
got to avoid service cuts today and also the regional transit measure on the November ballot

654
01:02:40,900 --> 01:02:48,820
that if approved would generate $980 million each year for Bay Area buses, trains, and ferries

655
01:02:49,600 --> 01:02:57,400
of which AC Transit would receive $52 million a year which would help to protect existing bus

656
01:02:57,400 --> 01:03:06,100
service and prevent layoffs. If we can't find new sustainable funding, AC trends that will

657
01:03:06,100 --> 01:03:13,880
be forced to make deep layoffs and service cuts of up to 16 percent, and layoffs that

658
01:03:13,880 --> 01:03:23,100
affect up to 300 employees. So obviously funding remains one of our top priorities. And to

659
01:03:23,100 --> 01:03:29,860
We clearly are this includes continued funding for accessible fixed route service and

660
01:03:29,860 --> 01:03:36,480
peer transit service and funding for ADA infrastructure improvements as well.

661
01:03:37,940 --> 01:03:44,380
And then additionally, transitioning to 100% as zero-mission fleet is also a high priority

662
01:03:45,080 --> 01:03:51,460
with all transit agencies in California that have to operate a 100% zero-mission vehicles

663
01:03:51,460 --> 01:04:02,160
by 2040. We have estimated the cost of complying with this mandate at $2.2 billion and that's just

664
01:04:02,160 --> 01:04:04,400
our agency. That's not industry-wide.

665
01:04:08,060 --> 01:04:11,820
This coming year will be working with the California

666
01:04:11,820 --> 01:04:21,300
Transit Association to find ways to help us comply with this state mandate. One of the

667
01:04:21,300 --> 01:04:28,220
tax exemption for zero mission buses that we previously had and expired this past January.

668
01:04:29,480 --> 01:04:36,160
Doing so would save AC transit 40 to $70,000 each zero mission bus that we buy.

669
01:04:40,250 --> 01:04:47,670
And we're looking into how we might actually extend the timeline for compliance with that

670
01:04:47,670 --> 01:04:59,290
fully zero mission fleets by 2040. We're also interested in working on non-emergency, medical, transportation, medical expansion.

671
01:05:00,000 --> 01:05:26,800
To simply, it would have a non-emergency transportation that is provided by a paratransit service covered by medical in order for covered beneficiaries to access medical services, which would alleviate the pressure on us, because those trips are very expensive.

672
01:05:27,720 --> 01:05:32,880
And there's certainly more to these programs, but these are the priorities that I thought

673
01:05:32,880 --> 01:05:41,680
would the committee would be most interested in and on October 28th we'll be briefing the

674
01:05:41,680 --> 01:05:47,100
AC Transit Board of Directors on the proposed new programs and then we'll be returning

675
01:05:47,100 --> 01:05:56,640
on November 18th to ask the Board to approve them and we appreciate your time and I'm happy to answer

676
01:05:56,640 --> 01:05:57,280
any questions?

677
01:06:04,150 --> 01:06:12,110
Okay. I actually had a couple of questions. I think this item was a little confusing,

678
01:06:12,270 --> 01:06:20,730
initially when I looked at the agenda because the agenda had specifically said 2026 draft

679
01:06:20,730 --> 01:06:27,310
federal and then when I looked at the materials it said adopted. So, you know, I think we're so we're

680
01:06:27,310 --> 01:06:39,650
at the potential proposed 2027 draft. Did we have a different set of attachments that should

681
01:06:39,650 --> 01:06:44,710
have been in our packet as opposed to the adopted 2026?

682
01:06:46,430 --> 01:06:51,250
Yeah, so we are actually just getting started with this process. You're actually the first

683
01:06:52,250 --> 01:07:19,890
And so this is the adopted 2026 advocacy program and so from there based on the GMAC suggestion, various staff feedback, we will be adjusting what we had for 2026 and moving into the 2027 advocacy program so we're working off last year's final adopted draft.

684
01:07:19,890 --> 01:07:25,390
and based on your feedback, we'll be adjusting that along the way. Does it make sense?

685
01:07:26,010 --> 01:07:31,510
Okay, okay, so can you, so I had heard a few things highlighted.

686
01:07:32,270 --> 01:07:38,310
One of which obviously I think you would get probably a hundred percent agreement from everybody on this committee,

687
01:07:38,530 --> 01:07:48,160
which is basically focusing on all of the available streams of funding for operations as well as, you know,

688
01:07:48,160 --> 01:07:57,580
and the continued exemption of the zero emission buses from sales tax.

689
01:07:58,740 --> 01:08:06,240
There was a point that you mentioned about the Metacalic expansion, which I'm not 100% clear on.

690
01:08:08,360 --> 01:08:17,060
My understanding of Metacal reimbursement for non-emergency medical transportation

691
01:08:17,060 --> 01:08:30,560
is that medical has essentially moved pretty much, you know, almost 100% to medical managed care

692
01:08:30,560 --> 01:08:38,400
programs, HMO programs of which there are two in Alameda County, medical coverage through

693
01:08:38,400 --> 01:08:47,120
Kaiser and MediCal coverage through Alameda Alliance, those entities actually have transportation

694
01:08:47,120 --> 01:08:55,960
service hubs within their MediCal coverage that then dispatch vehicles and provide the

695
01:08:55,960 --> 01:09:06,040
free transportation so that they're the, you know, so what I'm not clear on is, is the idea

696
01:09:06,040 --> 01:09:15,660
that East Bay Paratransit would become a contracted NEMT provider or are we just trying to capture

697
01:09:15,660 --> 01:09:26,260
payment for medical recipients who are not utilizing the medical benefit under their HMO programs.

698
01:09:26,520 --> 01:09:33,980
Because I'm not sure how I guess realistic that is for us to be able to capture

699
01:10:02,030 --> 01:10:09,150
So it feels like you are much more well-versed and medical than I am.

700
01:10:09,570 --> 01:10:17,150
My understanding is that we're looking at the latter, so any trips that we cover through

701
01:10:17,150 --> 01:10:26,590
peer transit would be a coverable cost through medical. And this is an issue that came to us a couple

702
01:10:26,590 --> 01:10:34,850
years ago through the transit agency in San Diego, and we're actually going to revisit this with

703
01:10:35,870 --> 01:10:42,910
them and figure out exactly where they are on this issue. And then we'll decide if we want to

704
01:10:42,910 --> 01:10:50,210
bring it forward to the California Transit Association or not. If, like you say, most of these trips

705
01:10:50,210 --> 01:11:00,050
are handled through third party provider HML, then maybe we should rethink this, but I don't

706
01:11:00,050 --> 01:11:02,570
have any more details on that.

707
01:11:02,930 --> 01:11:13,910
Yeah, I think we should maybe have a offline conversation and more detail because I think

708
01:11:13,910 --> 01:11:20,030
part of what happens is that individuals are not aware of the benefits through their Medicare

709
01:11:20,030 --> 01:11:27,710
providers and and we might be able to do better things to to do that education at the ADA

710
01:11:27,710 --> 01:11:33,950
pair transit level as well as community organizations like the one that I work with that do that

711
01:11:33,950 --> 01:11:43,470
because those entities can use TNCs and are a very effective at using TNCs and I think as much as

712
01:11:43,470 --> 01:11:49,910
that anyway I don't want to get into details we can talk about that offline but I'm not sure that

713
01:11:49,910 --> 01:11:55,310
might be a very effective part of the advocacy program moving forward.

714
01:11:57,010 --> 01:12:06,470
Are there, let me shut up for a minute here, are there any other comments from committee members

715
01:12:06,470 --> 01:12:14,970
or the public on the advocacy programs that AC Transit should be considering moving forward

716
01:12:14,970 --> 01:12:16,170
for 2027?

717
01:12:17,680 --> 01:12:20,900
Mika, okay, has her hand up?

718
01:12:21,460 --> 01:12:23,100
Okay, Mika, go ahead, please.

719
01:12:29,890 --> 01:12:30,750
She's excellent.

720
01:12:32,910 --> 01:12:33,710
Consumers.

721
01:12:35,670 --> 01:12:38,010
The next care.

722
01:12:39,270 --> 01:12:41,190
Now, who ride up?

723
01:12:42,510 --> 01:12:42,770
Very,

724
01:12:45,680 --> 01:12:45,680
um,

725
01:12:46,160 --> 01:12:47,300
this really,

726
01:12:48,800 --> 01:12:50,320
not the sort of,

727
01:12:51,980 --> 01:12:53,560
make sure you lose there.

728
01:12:53,560 --> 01:13:01,980
after this book, they take up straight stuff, deliveries,

729
01:13:04,880 --> 01:13:07,360
I think something that,

730
01:13:20,840 --> 01:13:21,480
very

731
01:13:21,480 --> 01:13:21,960
pile,

732
01:13:24,090 --> 01:13:31,910
takes route down. There are many people to not use that.

733
01:13:34,180 --> 01:13:37,750
Paracharsets and regenerate

734
01:13:37,750 --> 01:13:48,210
money. If you lose that, takes route down, and it's losing that in your house.

735
01:13:55,380 --> 01:13:56,320
I have

736
01:14:04,260 --> 01:14:06,140
Thank you.

737
01:14:07,860 --> 01:14:11,820
Are there any additional hands or comments?

738
01:14:16,190 --> 01:14:17,170
Jim, go ahead, please.

739
01:14:17,910 --> 01:14:18,110
Yeah.

740
01:14:18,710 --> 01:14:34,790
I'm assuming that you're open to input in the future from members of the GMAT for your future plans for the prior list of priorities.

741
01:14:34,790 --> 01:14:47,030
And we'll be submitted and do you have an email that we could or something that we could test

742
01:14:47,030 --> 01:14:49,830
input to

743
01:14:52,300 --> 01:14:54,400
text input?

744
01:14:57,280 --> 01:14:59,780
Well, I'll send email there with.

745
01:15:01,780 --> 01:15:09,380
That we could give you input on our thoughts about the priorities for 27.

746
01:15:11,520 --> 01:15:13,920
I think you could maybe share that with Tammy.

747
01:15:16,140 --> 01:15:22,500
She can feed it my way. We do have a pretty aggressive schedule.

748
01:15:23,560 --> 01:15:28,980
So if you do have something that you want to share with us, please do so sooner rather than later.

749
01:15:28,980 --> 01:15:30,100
All right.

750
01:15:30,180 --> 01:15:30,760
All right.

751
01:15:30,940 --> 01:15:34,820
And if I could just jump in real quick, this is Steven Jones, Director of Legislative Affairs

752
01:15:34,820 --> 01:15:39,940
and Community Relations, just to answer your question, we're always open, right, if the

753
01:15:39,940 --> 01:15:44,620
committee has suggestions of things that maybe we don't see, you know, from where from

754
01:15:44,620 --> 01:15:45,500
where we sit.

755
01:15:46,040 --> 01:15:50,080
We've always enjoyed a really close partnership with the community, or with the committee

756
01:15:50,080 --> 01:15:52,420
and a lot of great information exchange.

757
01:15:52,700 --> 01:15:57,840
So if there are things that are coming up that you think that our legislative team needs

758
01:15:57,840 --> 01:16:04,660
be aware of. We're always happy to to receive that information. Okay, thank you. Thank you.

759
01:16:04,900 --> 01:16:17,000
Can you clarify for us? I think you mentioned that the proposed 2027 advocacy programs for both

760
01:16:17,000 --> 01:16:22,880
the state and the federal level will be going to the board on October 28th.

761
01:16:22,880 --> 01:16:25,340
Yeah, that's correct.

762
01:16:26,700 --> 01:16:36,580
So any input we have should probably come go to Tammy by what date?

763
01:16:39,720 --> 01:16:41,480
It's hard to give you a specific job,

764
01:16:41,660 --> 01:16:45,300
because we're sort of working through our internal team

765
01:16:45,560 --> 01:16:50,600
and incorporating feedback as we receive that.

766
01:16:50,600 --> 01:17:01,080
would we say like end of the month and of September? Okay, and then just in terms of

767
01:17:01,080 --> 01:17:08,960
understanding process so that the committee is also aware, so the proposed 2027 state

768
01:17:08,960 --> 01:17:15,020
and federal advocacy programs will go to the board on the 28th and then they will

769
01:17:15,020 --> 01:17:21,200
essentially vote to adopt those programs for the next year. Is that correct?

770
01:17:21,860 --> 01:17:32,260
So, 10, 28 meeting, the 10, sorry, 10, 28 is sort of to socialize them around the ideas

771
01:17:32,260 --> 01:17:41,120
and the proposal and for us staff to receive feedback if there's any particulars that they,

772
01:17:41,120 --> 01:17:48,440
know, they feel like need to be prioritized or depriorized or what have you. And then we'll

773
01:17:48,440 --> 01:17:58,240
be coming back November 18th for final approval. Got it. Okay. Um, so this committee could also

774
01:17:58,240 --> 01:18:08,840
participate by public comment at the 1028 meeting as well. Sure. Yes. Yes. Absolutely. Public meeting.

775
01:18:08,840 --> 01:18:23,420
Yeah. Okay. Great. Any other comments? Looking for hands? Not seeing any. Okay. So we

776
01:18:23,420 --> 01:18:30,940
will move on to our next item, which is item 5D, the review of the Ram Road call report.

777
01:18:31,520 --> 01:18:31,520
Tammy?

778
01:18:37,370 --> 01:18:41,790
I'm going to have to name Jimet. This is Tammy Kele. I'm going to give you. Thank

779
01:18:41,790 --> 01:18:48,390
came, she's starting the sharing. Okay, this is our wrap roll call report. Please notice the

780
01:18:48,390 --> 01:18:54,410
dates is from July 1st through August 30th. So these six are for two months worth.

781
01:18:57,290 --> 01:19:00,130
And actually that still looks pretty good for two months.

782
01:19:01,930 --> 01:19:09,150
If you look at the problem found area, you see everything indicates a charge wall. So these all six

783
01:19:09,150 --> 01:19:16,370
these events are chargeable. And if you look at their fourth column, coach number and free

784
01:19:16,370 --> 01:19:20,750
trip failure, all of them did pass a free trip before they left the yard.

785
01:19:23,300 --> 01:19:24,480
But that's how we also have

786
01:19:24,960 --> 01:19:28,200
Mr. Dranon line to answer any questions.

787
01:19:37,870 --> 01:19:43,090
Yeah, and I'm seeing that it, you know, a lot of the older vehicles

788
01:19:43,090 --> 01:19:53,970
tend to continue to have the issues as opposed to newer vehicles, so which could just, you know, okay.

789
01:19:53,970 --> 01:19:58,950
So, any questions about the Ram Brod call report?

790
01:20:00,000 --> 01:20:10,060
I have something on my clothes. It's not a lot, but it happens frequently enough where we're now

791
01:20:10,060 --> 01:20:22,260
most of the time I stand. But how are the bus seats cleaned? The metal ones and also the

792
01:20:22,260 --> 01:20:30,160
Trans Bay buses, the six series, like 61, 10, 610, 610, 3, they have those cloth seats.

793
01:20:30,200 --> 01:20:31,980
How are they clean?

794
01:20:34,600 --> 01:20:39,760
We have daily cleanings that the buses go through when they're being serviced for the night,

795
01:20:39,900 --> 01:20:40,560
getting fueled.

796
01:20:40,980 --> 01:20:46,660
And so they do a general sweeping, mopping, empty trash, empty in the fair box.

797
01:20:47,560 --> 01:20:51,180
That's the standard nightly cleaning that they'll go through.

798
01:20:51,560 --> 01:20:53,060
Do they wipe down the seat?

799
01:20:53,640 --> 01:20:59,380
They do if it's obvious, it's like they will wipe them down.

800
01:20:59,860 --> 01:21:07,020
One thing we go through and do a deep cleaning in the vehicle, where they'll do a more

801
01:21:07,020 --> 01:21:11,100
in-depth starting from the ceiling or if they're way down and go through the entire bus,

802
01:21:12,720 --> 01:21:19,280
if something's reported by the operator specifically that they call out that maybe not obvious

803
01:21:19,840 --> 01:21:24,080
To the cleaning crew, when they're going through the buses at night, they don't address separately.

804
01:21:25,820 --> 01:21:26,020
Okay.

805
01:21:27,020 --> 01:21:29,940
I was just wondering, how do they clean the cloth seats daily?

806
01:21:31,280 --> 01:21:33,440
The cloth seats are generally cleaned.

807
01:21:33,840 --> 01:21:37,440
It's like based on the monthly detail.

808
01:21:37,680 --> 01:21:41,980
Unless there's something it calls out specifically on the seats.

809
01:21:42,120 --> 01:21:47,960
But then we have a water extraction vacuum that we use the same as doing carpet.

810
01:21:49,200 --> 01:21:56,200
How much longer are you guys going to keep those 21 series buses, those vanholes, and

811
01:21:56,200 --> 01:21:56,720
fleet?

812
01:21:56,820 --> 01:21:57,860
How much longer?

813
01:21:58,900 --> 01:22:08,820
Not much longer, we're deploying a series of nine fuel cell buses at Division 4.

814
01:22:08,820 --> 01:22:14,000
We're waiting to commission the new fuel station before we did full operations down there.

815
01:22:14,000 --> 01:22:21,000
Once those buses go into service at Division 4, we're going to be moving some 2,200s up to Division 2,

816
01:22:21,840 --> 01:22:27,980
to take advice of the vanholes, last of the vanholes going to go away, probably by December.

817
01:22:28,820 --> 01:22:34,440
And what are you guys going to do with those buses? Are you going to burn them? Are you going to burn them?

818
01:22:34,500 --> 01:22:39,320
You need to burn them really honestly. Those were the worst buses in the world as far as I was concerned.

819
01:22:39,420 --> 01:22:42,380
But what are you planning to do with them? Just just on a curiosity.

820
01:22:42,380 --> 01:22:46,380
It's, they will be shredded into 1,000 pieces.

821
01:22:47,480 --> 01:22:49,560
Oh, okay, just making sure.

822
01:22:49,860 --> 01:22:51,120
They will never be on the road again.

823
01:22:51,440 --> 01:22:53,400
Oh, God, okay.

824
01:22:54,360 --> 01:22:55,400
That'll be the day.

825
01:22:55,540 --> 01:22:56,400
I'm looking forward.

826
01:22:56,700 --> 01:22:57,640
Thank you.

827
01:23:01,380 --> 01:23:01,860
Okay.

828
01:23:02,260 --> 01:23:03,140
Thanks, Janita.

829
01:23:03,480 --> 01:23:06,780
I don't see any other hands.

830
01:23:08,780 --> 01:23:13,040
So with that, we'll close out our regular updates

831
01:23:13,040 --> 01:23:19,760
and move on to standing reports with the first item being chairs report.

832
01:23:20,740 --> 01:23:37,400
So I just wanted to report back. I am the designated AC transit consumer and member of the regional network management customer advisory group,

833
01:23:37,400 --> 01:23:49,120
which is an MTC group that advises the regional network management team on issues.

834
01:23:49,620 --> 01:23:58,200
And the last meeting, which was held on last month, oh, do I have the exact date of that?

835
01:23:58,200 --> 01:24:06,500
I don't have the exact date of that meeting, but essentially the entire meeting was spent on the work plan for the customer

836
01:24:06,500 --> 01:24:19,980
advisory group and it is the region's transportation, the region's 2021 transit transformation

837
01:24:19,980 --> 01:24:27,660
action plan that informs the work plan of the customer advisory group. So we essentially

838
01:24:27,660 --> 01:24:36,440
looked at that work plan and the priorities listed within the tap specifically around

839
01:24:39,200 --> 01:24:47,720
You know, fairs and payment, customer information, which includes mapping and way-finding issues

840
01:24:47,720 --> 01:24:56,480
affecting the transit network and then lastly and certainly importantly issues around accessibility.

841
01:24:57,480 --> 01:24:59,980
So what I will make sure to do it.

842
01:25:00,000 --> 01:25:17,280
All of our meetings is to present and update on what the work plan is and what the regional network management group customer advisory group is working on and any relevant issues for this committee.

843
01:25:19,160 --> 01:25:41,000
Additionally, looking at ways for this committee to, you know, streamline and address some of the kind of outstanding, both regular issues that we need to address as well as outstanding agenda items and Melissa and I have been talking, Melissa is the Vice Chair and I is a chair.

844
01:25:41,000 --> 01:26:10,900
And are hoping to connect with AC Transit on a more regular basis to review agendas and to look at the outstanding agenda items that have been slated for future meetings to figure out the best ways for us to gather information, have information as a GMAC ahead of time so that we can really kind of dig into what kind of input would be useful for us.

845
01:26:10,900 --> 01:26:20,840
in advising the AC transit staff in moving forward around planning issues, especially as they affect

846
01:26:20,840 --> 01:26:23,120
older adults and people with disabilities.

847
01:26:25,200 --> 01:26:30,240
So that is my report for this month.

848
01:26:33,150 --> 01:26:34,550
And then we have

849
01:26:34,550 --> 01:26:44,130
let's see. Moving on, I'm not sure. Sandra is here today. We had the Elameda County Transportation

850
01:26:44,130 --> 01:26:47,530
Commission. Papako report was item 6B.

851
01:26:52,890 --> 01:26:57,570
So given that Sandra is not here, we will skip that

852
01:26:57,570 --> 01:27:05,030
for this month and then our next item we may also have to skip as Warren Cushman is not here.

853
01:27:05,030 --> 01:27:12,570
our third item item 6C was the East Bay Paratransit Advisory Committee report.

854
01:27:14,960 --> 01:27:17,440
So we will also skip that.

855
01:27:18,100 --> 01:27:25,200
Item 6D, we haven't had any GMAC veteran bus operator meet-ups.

856
01:27:25,340 --> 01:27:35,060
I know Kim, we were talking about sort of re-conceptualizing this, do we have any updates

857
01:27:35,060 --> 01:27:37,760
I wanted to have a break this month either.

858
01:27:42,000 --> 01:27:47,020
With that then we can move to any public comments.

859
01:27:47,120 --> 01:27:49,100
Any additional public comments?

860
01:27:54,300 --> 01:27:54,720
Anything.

861
01:27:55,000 --> 01:27:57,160
Tammy, we had received prior.

862
01:28:00,570 --> 01:28:02,290
And I don't see.

863
01:28:05,140 --> 01:28:08,420
I saw a hand just go up or two hands.

864
01:28:08,420 --> 01:28:08,920
Uh,

865
01:28:10,960 --> 01:28:10,960
uh,

866
01:28:11,080 --> 01:28:12,220
Shanita and David,

867
01:28:12,420 --> 01:28:13,000
um,

868
01:28:13,600 --> 01:28:15,520
were these issues for public comments,

869
01:28:15,600 --> 01:28:17,620
so I'm going to go next to

870
01:28:17,620 --> 01:28:20,220
member communications and announcements.

871
01:28:20,660 --> 01:28:22,640
Mine was from member communications.

872
01:28:22,680 --> 01:28:23,180
Okay.

873
01:28:24,020 --> 01:28:24,780
Okay.

874
01:28:26,620 --> 01:28:27,180
Okay.

875
01:28:27,620 --> 01:28:29,920
So not hearing any, uh,

876
01:28:29,960 --> 01:28:30,780
public comments.

877
01:28:31,240 --> 01:28:33,100
Why don't we move to member,

878
01:28:33,260 --> 01:28:36,120
uh, and staff communications and announcements.

879
01:28:36,120 --> 01:28:38,580
I'll go, we'll need a and then David.

880
01:28:39,000 --> 01:28:40,680
Could I ask a question first?

881
01:28:41,040 --> 01:28:41,460
Sure, yes.

882
01:28:41,840 --> 01:28:44,340
Because I don't understand, I don't know if we may be able to,

883
01:28:44,580 --> 01:28:46,780
when can we members make comments?

884
01:28:47,140 --> 01:28:48,260
I mean, we're part of the public,

885
01:28:48,440 --> 01:28:49,100
but we're on the committee.

886
01:28:49,980 --> 01:28:54,140
So when is that time, when is that possibility allowed for?

887
01:28:55,480 --> 01:28:57,860
I've never understood when we do that.

888
01:28:57,940 --> 01:29:00,680
I think as members of the committee,

889
01:29:01,080 --> 01:29:05,140
we can make comments on items that are on our agenda.

890
01:29:06,120 --> 01:29:11,700
Additionally, item eight is for any specific member

891
01:29:11,700 --> 01:29:14,000
communications and announcements.

892
01:29:14,860 --> 01:29:20,100
And then certainly as members, we can propose

893
01:29:20,760 --> 01:29:26,320
future agenda items, which would be under item nine

894
01:29:26,320 --> 01:29:30,740
that would be put forth by, I believe, a motion

895
01:29:30,740 --> 01:29:34,960
in a second to have them included in our future

896
01:29:35,680 --> 01:29:40,940
meeting. The reason that I asked Sean is because you talked about the work plan that

897
01:29:40,940 --> 01:29:45,440
you that MTC is working on it and that you were participating in and I was

898
01:29:45,440 --> 01:29:48,540
wondering you mentioned accessibility and I was wondering if you could provide us

899
01:29:49,120 --> 01:29:53,620
somehow somewhere sometime with more information on that part of the plan

900
01:29:53,620 --> 01:29:57,860
because I think it's really important and let's say you do it now but if you

901
01:29:57,860 --> 01:29:59,980
Do you have details that would be really helpful?

902
01:30:00,000 --> 01:30:22,000
So, yes, I will, I do believe, and I'm, like I said, I will bring regular updates. I know that previously we've had MTC come to this meeting around specifically, you know, some of the efforts that are happening around accessibility.

903
01:30:22,000 --> 01:30:29,960
we can ask for a more formal presentation other than my reporting back to you on the standing

904
01:30:29,960 --> 01:30:37,020
regional network management customer advisory group meetings. And that if there's anything

905
01:30:37,020 --> 01:30:43,480
David that the committee members want to see agenda is for this meeting we can include always

906
01:30:43,480 --> 01:30:51,440
under item 9. I hope that answers your question and then,

907
01:30:51,800 --> 01:30:55,080
Chenita, you want to go ahead with your member announcement or communication?

908
01:30:55,980 --> 01:31:02,480
Yes. I want to remind everyone of the 23rd annual healthy living festivals coming up September 24th,

909
01:31:02,480 --> 01:31:10,960
in 2006 from 9 a.m. to 2 p.m. and of course it's going to be at the Oakland Zoo. I do believe

910
01:31:10,960 --> 01:31:17,740
registration is closed, but you can still go to event right and see if it's closed or not.

911
01:31:20,940 --> 01:31:22,440
That's it. Thank you.

912
01:31:24,400 --> 01:31:34,640
Are there any other member communications or announcements? And if not, we can move to staff,

913
01:31:35,880 --> 01:31:44,700
any other okay so we'll go ahead and move to staff that then I saw Tammy and I

914
01:31:44,700 --> 01:31:51,760
think I saw Kim's hands as well go ahead Tammy okay I was trying to let you

915
01:31:51,760 --> 01:31:57,160
guys know that Andrea Johnson has resigned from the committee due to health

916
01:31:57,160 --> 01:32:01,240
reasons as you wish one let you guys know that she'll miss this group she

917
01:32:01,240 --> 01:32:03,560
I think this is a very important group to have.

918
01:32:03,640 --> 01:32:05,240
Hasher Ms. Wokeworth, are you guys?

919
01:32:06,620 --> 01:32:07,720
That's it.

920
01:32:09,770 --> 01:32:10,470
Thank you.

921
01:32:10,490 --> 01:32:12,110
She will be missed for sure.

922
01:32:12,490 --> 01:32:13,270
Thank you.

923
01:32:16,060 --> 01:32:16,760
Go ahead, Kim.

924
01:32:17,080 --> 01:32:17,680
Thank you.

925
01:32:17,920 --> 01:32:19,140
Kim Ridgeway, AC Transit.

926
01:32:19,140 --> 01:32:20,380
I have two announcements.

927
01:32:20,820 --> 01:32:25,540
The first is just on a continuous basis of ensuring

928
01:32:26,620 --> 01:32:30,340
will chair security mobility devices

929
01:32:30,340 --> 01:32:38,320
processes are constantly brought up to operators through our safety department bulletins.

930
01:32:38,520 --> 01:32:46,020
A new bulletin was issued on August 28th and it's again just a reminder of the bus operators

931
01:32:46,020 --> 01:32:53,360
responsibilities under the ADA, including rendering assistance to passengers under the ADA guidelines

932
01:32:53,360 --> 01:32:58,580
means that the operators require to leave their seats to secure the mobility device, listening

933
01:32:58,580 --> 01:33:04,980
to the passengers in regards to their needs, kind communication, always assumed to use the

934
01:33:04,980 --> 01:33:11,160
lap belt unless the passengers tells you otherwise, and a list of challenges in what to do

935
01:33:11,160 --> 01:33:18,080
when operators face those challenges, including when you can't, when they can't perform

936
01:33:18,080 --> 01:33:22,940
a complete securement, when the securements don't work, or when a passenger refuses securement

937
01:33:22,940 --> 01:33:28,600
and to contact OCC for assistance and or clearance before moving the vehicle and always

938
01:33:28,600 --> 01:33:34,320
to be aware and follow the required turning speed during travel on the route.

939
01:33:34,880 --> 01:33:38,760
So, just want to let you know that these things are constantly coming through our safety and

940
01:33:38,760 --> 01:33:44,800
transportation departments and they wanted me to let you all know that that was issued again on August

941
01:33:47,590 --> 01:33:50,990
28th. I do have a second announcement, Chair Fawn, please.

942
01:33:54,070 --> 01:33:55,910
Go ahead. All right. This is a message

943
01:33:55,910 --> 01:34:00,190
from Mallory Brush, two chair-fong and GMAC members.

944
01:34:00,950 --> 01:34:05,250
The time has come for me to turn the keys over to AC Transit's accessible services

945
01:34:05,250 --> 01:34:07,350
to the next generation of brilliant folks.

946
01:34:08,030 --> 01:34:12,610
I have had a fascinating 40 years in the transit industry serving and working alongside

947
01:34:12,610 --> 01:34:17,510
great individuals like you who wake up every day saying how I can make a difference.

948
01:34:18,070 --> 01:34:23,010
How can I improve the accessibility and access to transportation for all individuals and

949
01:34:23,010 --> 01:34:23,570
communities?

950
01:34:24,310 --> 01:34:31,570
of others can express better than I that what you do as individuals and collectively as the

951
01:34:31,570 --> 01:34:39,210
GMAC matters and is so important. She added a couple of quotes for instance, Helen Keller,

952
01:34:39,830 --> 01:34:46,650
alone we can do little together we can do so much. John F. Kennedy, every person can make a difference

953
01:34:46,650 --> 01:34:52,830
in every person to try. And Sherry Anderson, volunteers don't get paid not because they're worthless,

954
01:34:52,830 --> 01:34:59,750
but because they're priceless. She says it's been my pleasure to honor to serve you and the community.

955
01:35:00,000 --> 01:35:26,100
I wish you good health and safe travels. I truly do appreciate your time, energy and efforts on behalf of AC Transit. Again, that's from Mallory Brush. She is officially retired. Her last day with the district was Monday, August 31. The letter that she puts together, I sent to Tammy and Mickey to send to you all so that you can have that at your fingertips as well.

956
01:35:26,100 --> 01:35:29,780
but she was, I talked to her today, and she was as you all the best.

957
01:35:34,370 --> 01:35:41,010
Thank you, Kim. I think, I think many of us are probably a bit surprised that she retired.

958
01:35:41,050 --> 01:35:54,950
I know she's had a very long career with AC transit and has been an integral part of our work here

959
01:35:54,950 --> 01:36:01,970
as the GMAC over the years and under our previous iteration, as the accessibility advisory committee

960
01:36:01,970 --> 01:36:10,230
she, we will miss her presence and thank you for that and we look forward to receiving that

961
01:36:10,230 --> 01:36:10,930
communication.

962
01:36:14,070 --> 01:36:19,470
Are there any other member or staff communications or announcements?

963
01:36:19,470 --> 01:36:20,790
seeing

964
01:36:24,820 --> 01:36:33,500
none. Okay, moving on to item nine, future agenda items and our next meeting date.

965
01:36:35,120 --> 01:36:36,520
Erica, go ahead.

966
01:36:38,240 --> 01:36:49,620
Beth to buy a bar of oil. I would like to have whenever AC transit has more updates on what they're going to do.

967
01:36:49,620 --> 01:37:08,160
If the Hopkins student's cycling process path object happens, I want to have more information on how AC-tranded will fill with the bus stops on Hopkins settled.

968
01:37:11,110 --> 01:37:38,250
Okay, and I'm wondering as well, because I think I heard a couple of things earlier that both you and David mentioned, which were, you know, in terms of bus stop accessibility and the impact of bike lanes or, you know, the rapid transit, the tempo buses and the impact on accessibility.

969
01:37:38,250 --> 01:37:42,890
So, maybe there could be, oh, I see, David's hand went up.

970
01:37:43,070 --> 01:37:45,330
I don't know if this was related to David, go ahead.

971
01:37:47,890 --> 01:37:49,090
Yeah, it was.

972
01:37:49,390 --> 01:37:55,370
Cable's in an associate's and other organizations nationally are doing research on such

973
01:37:55,370 --> 01:38:02,710
concerns is what you mentioned, Erica, bike lanes, floating bus stops, which are in the middle of

974
01:38:02,710 --> 01:38:06,710
the street, which we see plentifully in Oakland, unfortunately now.

975
01:38:06,710 --> 01:38:31,050
They're very unsafe and very inaccessible, especially when it comes to, it's really close to a bike lane in a car lane, and you've got to cross that street, and it's, people have been hurt in various parts of the country, and I don't have the information they wish I did right here at my fingertips, but I would like to suggest that we broaden that.

976
01:38:31,050 --> 01:38:38,270
not to just include Hopkins, but to talk about the whole concern about bike players and floating bus stops.

977
01:38:39,250 --> 01:38:44,130
Because I think it's important, and I will do my best to get some research to find out what's going on.

978
01:38:44,890 --> 01:38:47,110
There is some work going on.

979
01:38:47,710 --> 01:38:51,650
That is expected to be published hopefully by the end of this year, the beginning of next year,

980
01:38:51,650 --> 01:38:53,090
and I will get more information.

981
01:38:53,930 --> 01:38:55,670
So thanks, Sarah, for bringing that up.

982
01:38:55,670 --> 01:39:14,110
And I would also like to suggest that we talk about accessibility in general, not just for blind people, but also for blind people and people with low vision and deaf blind individuals, but in general, I think that it will be helpful to know who is going to be the new accessibility manager.

983
01:39:14,970 --> 01:39:23,010
I think AC Transit needs to completely overhaul its accessibility policy. It has a chance to set a national precedent.

984
01:39:23,010 --> 01:39:28,950
And I think that would be wonderful, not only does it deserve kudos for what it has done

985
01:39:28,950 --> 01:39:36,450
environmentally because it does, but it needs to have, it should have kudos for what it should

986
01:39:36,450 --> 01:39:44,230
be doing excessively and it is not. It is one of the least accessible transit agencies that I know

987
01:39:44,230 --> 01:39:50,670
of in this country right now. And there are many reasons for that. And I think that we should

988
01:39:50,670 --> 01:39:55,610
discuss, we should discuss some of these concerns, and one of the concerns that I have is an

989
01:39:55,610 --> 01:39:59,970
AC Transit needs to hire, and not only AC Transit, but...

990
01:40:00,000 --> 01:40:12,860
But it needs to hire people, qualified people with disabilities to work in key accessibility positions and as a transit planners. I'm tired of getting this, but we need to discuss this.

991
01:40:13,200 --> 01:40:28,740
And it's the same thing. A person of color cannot be told by white people what to do. You cannot make decisions for somebody of color. And it's the same thing for people with disabilities. No one can make decisions for us except people with disabilities. Thank you.

992
01:40:29,380 --> 01:40:29,980
Okay,

993
01:40:38,910 --> 01:40:52,490
you mute it yourself. Sorry. I was just asking for a refresher as to what we need to be able to move an item forward as a future agenda item.

994
01:40:54,050 --> 01:41:02,170
Oh, maybe I have a specific agenda topic. We want to call it. And then just one person has the second it.

995
01:41:02,170 --> 01:41:29,650
Okay. So, maybe if I can rephrase here, can we have specifically as a agenda item bus stop accessibility, as it is impacted by bike lane and floating bus stop implementation and and specifically here about that.

996
01:41:31,350 --> 01:41:36,190
This is Melissa. I'll be happy to second. If it's ready first.

997
01:41:37,650 --> 01:41:39,990
Okay, first and second. It's great.

998
01:41:40,710 --> 01:41:43,910
Just let me clarify, make sure we're talking about the same thing.

999
01:41:44,170 --> 01:41:51,750
You'd like to have a discussion among us members and staff regarding

1000
01:41:52,350 --> 01:41:56,630
Best stops, accessibility with bike lanes and floating best stops.

1001
01:41:58,290 --> 01:41:58,330
Yes.

1002
01:41:58,330 --> 01:42:05,570
Yes. So, in that case, yeah, now I know which staff members we can invite to help with that discussion.

1003
01:42:06,870 --> 01:42:07,310
Okay.

1004
01:42:09,770 --> 01:42:13,710
And just let you guys know how we kind of do this. We already have like next month's planned out.

1005
01:42:13,750 --> 01:42:23,190
We always know who's coming. So it's up to when the people are available to come to the meeting to give you guys information regarding this.

1006
01:42:23,190 --> 01:42:29,050
Okay, so you know might be November it could be decent but we don't know that

1007
01:42:29,050 --> 01:42:33,340
These I could tell you know it's probably not October because you know, that's less than a month away

1008
01:42:34,610 --> 01:42:38,920
And this is way there timing goes just I just don't want people to expect them to

1009
01:42:39,550 --> 01:42:46,170
Bring up something we wanted to have this seal unless it's never so late. It's a member discretion only we can help. They fit it anywhere

1010
01:42:46,170 --> 01:42:51,510
But bring in some extra fees from other areas. We need to get their availability

1011
01:42:52,250 --> 01:43:01,290
Absolutely. Absolutely. And as I mentioned in my report, I think what Melissa, as Vice Chair and

1012
01:43:01,290 --> 01:43:06,730
I would like to be able to do is to meet with staff to sort of make sure that we are

1013
01:43:06,730 --> 01:43:14,270
capturing kind of the essence of what it is that we want to move, you know, and the agenda

1014
01:43:14,270 --> 01:43:21,550
item, what specific pieces, how to move that forward and any specific questions or information

1015
01:43:21,550 --> 01:43:28,790
that we need prior to the meeting so that it can be as informed as discussion as possible.

1016
01:43:29,830 --> 01:43:31,790
Roland, do I see your hand go ahead please?

1017
01:43:31,790 --> 01:43:43,430
Yes, regarding my comment regarding the cancellation trips, I think maybe we can, maybe

1018
01:43:43,430 --> 01:44:00,840
eventually have a presentation regarding the operations of how is it transit decides, you know, you know what I mean?

1019
01:44:00,840 --> 01:44:11,220
I can't explain it by now in these words, but we basically regarding operations of

1020
01:44:12,000 --> 01:44:23,980
how they determine these cancellations, because these two in a row kind of really impacts

1021
01:44:23,980 --> 01:44:29,700
people, you know, trying to get to do their destinations,

1022
01:44:32,020 --> 01:44:37,820
so I think that's my future agenda item.

1023
01:44:38,440 --> 01:44:47,680
It doesn't have to be right away. It's just one of those things that we could probably have a refresher on them on this.

1024
01:44:49,950 --> 01:44:59,750
So what I'm hearing specifically is an agenda item that looks at cancellations and their specific impact on service quality.

1025
01:45:00,080 --> 01:45:28,880
I think we could probably wrap into that discussion. I think I forget who it was that talked about service quality report that was going to the board that addressed some of those issues. And maybe that could also be brought back to this committee so that we understand how those different factors affect service quality and what is being done by the district to address those service quality issues.

1026
01:45:30,080 --> 01:45:30,520
Yes.

1027
01:45:33,910 --> 01:45:40,170
So, cancellations and impact on service quality as well as other operational issues that are

1028
01:45:40,170 --> 01:45:41,710
affecting service quality.

1029
01:45:42,390 --> 01:45:42,610
Yeah.

1030
01:45:43,070 --> 01:45:43,270
Yeah.

1031
01:45:43,270 --> 01:45:43,890
That's correct.

1032
01:45:44,970 --> 01:45:46,070
Do we have a second?

1033
01:45:46,570 --> 01:45:47,090
I will.

1034
01:45:48,030 --> 01:45:48,210
Erica.

1035
01:45:49,010 --> 01:45:49,030
Great.

1036
01:45:49,370 --> 01:45:49,690
Awesome.

1037
01:45:50,310 --> 01:45:51,010
Thank you.

1038
01:45:51,290 --> 01:45:52,210
Thank you.

1039
01:45:52,610 --> 01:45:56,030
I know we are kind of running over time here.

1040
01:45:56,410 --> 01:45:59,890
So, are there any other issues or any other?

1041
01:45:59,890 --> 01:46:03,270
Once our next meeting date, or next meeting date,

1042
01:46:04,710 --> 01:46:07,410
is a calendar in front of me?

1043
01:46:07,610 --> 01:46:09,730
Tammy, Nicky.

1044
01:46:10,210 --> 01:46:14,710
And next date is October 13th.

1045
01:46:19,300 --> 01:46:23,920
OK, without any further ado, then I will go ahead

1046
01:46:23,920 --> 01:46:25,680
and adjourn this meeting for today.

1047
01:46:25,780 --> 01:46:26,840
Thank you, everyone.

1048
01:46:26,940 --> 01:46:28,860
I'm sorry we ran a little over today.

1049
01:46:29,600 --> 01:46:31,120
Thank you, everyone, for your input.

1050
01:46:32,970 --> 01:46:34,770
Bye bye.

1051
01:46:35,270 --> 01:46:38,050
Thank you everybody. Have a great month.