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Trying not to be too forceful, but we're going to comply with our three-minute speaking rule, strictly adhered to that, and we're going to try to get through this agenda as efficiently as we can, because we are going to be here while.

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So, with that, it's 10 a.m. and I will call to order the meeting of the Capital

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Much Pollution Transportation Authority Board of Directors, where in 2010, a fifth

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street, it is September 24th, 2010, and we will begin our meeting as we always begin with

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the Pledge of Allegiance, please stand.

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I

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pledge allegiance to high of the United States of America and to the Republic for which it stands, one nation under God, in the name of Israel, in the name of the United States of Israel.

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Now the Texas pledge, please? Honored the Texas flag, I pledge allegiance to the Texas one state under God, one heart in the name of Israel.

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How many of y'all had to read that?

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You should be embarrassed.

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I just say the hell, Mary, and it sounds like I'm saying it.

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All right, so we will start out with our public comment portion of the meeting.

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And the first speaker is Mitchell.

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Is it rapport?

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Is there a Mitchell record for here?

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How about Malcolm Graham?

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It's seen Malcolm.

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Who?

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Okay.

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How about Robert Frank?

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Robert?

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Welcome.

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You'll have three minutes.

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Here's a microphone.

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We're going to hand you.

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Okay.

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Thank you, Robert.

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I've been with STS as a consumer.

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for almost 18 years and it has been great.

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I realize the train is a mixed bag.

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It's good for the business community.

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It's good for some of the consumers.

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It's not all a lost cause.

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But capital metro and STS need to work together

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based on compromises of giving and taking and sharing.

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I think some of the changes are compromises.

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I think closing the office earlier on weekends is not bad.

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Provided it's open for a while each day on the weekend.

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I think open returns is a good thing.

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It's needed, especially for the doctors concerned.

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That's necessary.

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We do need the cabs because cabs are such that for blind people such as myself,

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They get me to my work on time, and they get me home on time, and that is very, very crucial

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if I am to keep a job or if anyone else is to keep a job.

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If the disabled are to continue to move forward and be like everybody else, we need STS and

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Metro. And we need to work together because if SES is cut and some of the changes going to

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affect and the disabled are pushed back, we will not make it as a whole. Therefore I plead

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as a consumer that the Camp Program not be cut and that some of the changes going to affect

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where there is a trimming of the fact that I think keeping STS the way it's been would be very

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beneficial if all disabled people blind maybe death crippled and other disabled people are

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to continue along these lines and make it as part of the community. Thank you very much and have a good day.

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Thank you.

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Next is the ATU local 1091 regarding labor relations issues.

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And lastly,

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Sandy Baldurge is Sandy here. Oh, welcome, Sandy. I didn't see either. You have three minutes.

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Push the button. There's a button up there. There you go.

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Sit on. My name is Sandy Baldurge. I'm the President of the O'Kill Association of

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Neighborhoods. O'Han is a voluntary group of people from O'Kill in the surrounding area

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who meet monthly to review proposed changes to our community and offer input.

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We are not paid and our only reward is a job well done.

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Sometimes our input is requested, sometimes it is ignored.

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We have been in existence since least 1985.

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Today, oh hand represents 27 neighborhoods in southwest Austin and Travis County, being a

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forum and spokesperson for nearly 30,000 rooftops.

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We have stopped an asphalt plan from being constructed on 71 West.

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We stopped a Walmart from being constructed at West Water Lane in MoPAC.

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And then spent the subsequent two years making sure that the Walmart that existed did not

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turn the Blight.

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We backed AMD and we backed the Costco Center at MoPAC in Louisiana.

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Involved since early 2003, O'Hann encouraged the construction of a transit facility into

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in O'Kill.

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efforts were repeated with a cat Metro boards in 2004 and five when cat Metro embarked on the

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all systems go effort.

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Okay, it was promised direct bus service to downtown into the airport and I want to thank this

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board for making sure that we at least got the service to downtown.

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Residents use the flyer and have had more than one occasion to ask for services to be increased.

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Ladies and gentlemen, we get it.

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We understand that mass transit is better for our ecology, our economy, and our quality of life.

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During somewhat arduous three-year debate over the late largest neighborhood plan in Austin,

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then and still being some 11,000 acres, our plan has always contained a transit component.

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Our neighborhood plan set aside a town center core area which we begged City Council to be designated as a master plan development.

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that did not happen. But neither has anything else in this area that was set aside.

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On August 28th, 2006 years after promises were made under all systems go, O'hand called

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a town center meeting. I have provided you with a local newspaper edition which was published

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following that meeting. 97% on average of at least 130 residents that gave up their Saturday

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morning immediately after school started. Came together from five zip codes and agreed that

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now was the time to work with ACC to get a transit component into Oak Hill and to make sure

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that we stopped some of the congestion before the two major intersections were 70,000 vehicle trips

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per day exist. This was six weeks ago. School is now in session and the economy may be coming

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that, which means that traffic jam is going to continue. It is one of the 100 most congested

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intersections in the state. The only way we can relieve this is with mass transit. I'll

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be glad to take any questions.

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We question, thank you, Ms. Walden.

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Now we'll go to our advisory committee updates and

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just as a reminder folks, when you speak on an agenda item, when you see the yellow light

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or here that first be, it's just a reminder that you have 30 seconds for me.

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So, the first advisory committee update is the customer satisfaction committee.

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Do we have a representative here?

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Okay.

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Welcome.

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You're up.

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Perfect timing.

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Sorry for my pardon.

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I said I was going to be 10, 30 for my time.

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Okay.

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Board members, Mr. Chair, greetings,

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my name is Rich McKinnon.

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I'm the vice chair for the customer satisfaction

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advisory committee.

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I'm also a member of the City of Austin Transportation Commission.

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C-SAC last met on Tuesday, September 14, 6 p.m.

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at the Toronto's Library.

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I'm a lot of breath.

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Let's see.

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We did not adopt the minutes at the August C-SAC meeting

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because of a lack of quorum.

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Robert Gonzalez provided the committee with a presentation regarding

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catmeters proposed January 2011 service changes.

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After the presentation the committee discussed changes

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and questions were answered.

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We're going to be hearing provided the committee with a presentation

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on the proposed fiscal year 2011 budget.

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And John Michael Cortez discussed the possibility of the

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access and C-SAC advisory committees being reconstituted.

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The timeline is not certain, but may begin to be

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phase over the next several months.

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The next C-SAC meeting is tentatively scheduled for October 12, 6 p.m.,

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at Tross's Library, and all are invited to attend.

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Thank you.

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Thank you.

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The next advisory committee update is from our access advisory committee.

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Dan, are you ready?

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As the MMWG agent was not on the agenda,

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I'm just going to combine these, and I'm going to try to be very

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brief.

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As I'm sure Chair Martinez will really appreciate and I first of all we had a discussion

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of the budget at the meeting and also Ms. Mendoza brought up the issue of the combining

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I'm going to try to be calm here, combining the committees, and it was our understanding

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that that was not going to be brought up to either the Operations Committee this morning

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or to the board.

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And so we are pretty perplexed by that today.

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So in order to the committee, basically was very outraged because they were included in the

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discussion, and of how this should be, it seems to us that this is an attempt to

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to the public and put in the public voice, and I left something over there that I need.

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Excuse me just a second.

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I think it's in my purse.

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I just need one purse.

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I'm very sorry.

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I came in really quickly here.

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You're from then.

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I got someone coming with the purse.

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Thanks.

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Thank you very much.

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I'm sorry.

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I wasn't expected to just come and do this right away.

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Anyway, okay, so we're very, very concerned about that.

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We have had management interference in our process.

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As I've spoken to this board about in the past,

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we've had management interference in putting in names

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that we did not suggest for nomination.

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people who had applied, but we did not feel we're qualified.

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Those people don't really participate.

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They don't understand the issues.

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We feel strongly that this attempt is

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to, as I said, stifle the voice of the disability community,

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the CSAT committee, if I understand correctly, is appointed

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by members of the board.

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And I don't remember any instance in which they have

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come up with anything that opposed what staff was already presenting.

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Part of the reason for the mechanism that specified under ADA is to provide some oversight,

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which we have done.

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Whether we've been listened to or not is another matter, but we have definitely done that.

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And because of that, now you're having that same staff determine how we should be abolished.

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I mean, that you're just trying to shoot the messenger.

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You guys just want somebody who's going to be up there who's not going to tell the truth.

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I know that the Sunset Commission said that this was in disarray.

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Thank you.

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Okay.

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I'm not only interrupting to relieve a little pressure, there's no intention to combine the two

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committees.

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Okay, but there is the intention of having board directly a point.

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Okay.

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Yeah.

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Sorry.

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If you want to address that, please.

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I just wanted to mention that.

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That's right.

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Yeah.

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I'm not, you know, I feel that, because of that, I mean, the board was supposed to have been

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pointing all along, right?

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That was supposed to be the thing, but what's happened is that management has then interfering

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in that process.

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And if you would allow us the committee to handle the application process as we have done

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the past and take the suggested appointments from us.

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Rather than letting management interfere, I think we would have a much better committee.

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And if we're not very, as you want, like professionally handling every committee or whatever, as you well know, these are very volatile issues.

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And we represent the public and the public comes, and I've tried real hard to let the public have a voice.

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and instead of having it quite as, as, as formal. I want to also now I want to go into the

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work group. I want to go into the work group issues. And what we, what we discussed extensively

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yesterday was the taxi voucher program and I had scheduled a conference call with Mr. Larry

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and did for Colorado, and that was scheduled for 3, 3, 3, 3, 3, 3, 4, Colorado time, 4, 3 are time.

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And he was on a really tight schedule and staff didn't arrive until 5.

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That was Ms. Evans arrived at 5, and then Elaine, 10, didn't arrive until long after that.

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So as a result, we didn't have a phone, and we weren't able to call Mr. butter in Denver.

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And I think that his input is extremely important.

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I spoke with Ms. Watson yesterday morning about the importance of getting his, in fact,

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she asked, she mentioned it to me before I got a chance to mention it.

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And it seems to be a great that we should get information from as many places as possible

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before deciding on a change in the taxi request model.

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I also want to say that the group did vote, of course, Hills 3 to 2, as usual,

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that the budget for the amount that has been spent on the taxi request program this year or be maintained for next year and not be reduced.

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The, no matter what kind of a plan we finally come up with.

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In the meantime, we would request that the Taxi Voucher program stay as it is.

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And also for the record, I want to play something here that I played for the group yesterday.

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And it's important that this go on the public record.

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Ms. Butcher had sent out an email to myself and to the board stating that the FDA has

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not

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stating that staff never said that the FDA claimed that they had that they were violating,

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that the tax, I'm sorry, I'm very flustered, that the Taxi request program was in violation.

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She said in her email that staff had informed the board that FDA had provided note had given

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notification that there was a vulnerability of being of a complaint or a challenge against

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the program okay and that's what she told me was said to the board and to us

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and of course

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things don't work when you want them to, right?

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Okay. Anyway, what we have is a locked device.

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Okay, I'm going to play this for the public record because it's very important because this is this is exactly how we work found.

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And this illustrates for us the importance of the other issues which have to do with the personal interview and why we don't want staff to conduct personal interviews, why we don't want them to be a part of that because this is what was actually said.

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That's

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not

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what Mr. Butcher indicated that was told. And I'm sorry to have to play this for the public record, but I want to insist that you guys realize that staff is not telling the truth to us.

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And that in order to re-establish public trust, I beg you, do not do anything to the access committee at this time.

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You will have more of an outcry from the disability community than you had in 2008.

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And we want you guys to make staff accountable and not participate in the personal interviews

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because they have denied eligibility to people last year who were eligible, and we do not trust

235
00:21:28,130 --> 00:21:38,050
them at all because their whole charge by this organization is to cut ridership on metro

236
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access in any way that they possibly can.

237
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And I beg you to please, we keep the voice for the disability community, we have studied

238
00:21:48,610 --> 00:21:54,730
the law, we have done everything, and I don't want people to be assigned to this committee

239
00:21:54,730 --> 00:22:00,250
who will not be as dedicated and who will just be just men like you have on CSAC.

240
00:22:00,710 --> 00:22:01,470
Thank you.

241
00:22:03,910 --> 00:22:10,350
Board members, we will now go to our board committee updates, finance and audit committee.

242
00:22:11,110 --> 00:22:17,470
Well, we have a lot of things for me bringing to action this week as you guys can see.

243
00:22:17,470 --> 00:22:24,070
we have a lot of action items regarding board policies, the budget reserve policy, which is

244
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a big win for our sense of review recommendations, keeping on track to meet all those.

245
00:22:29,270 --> 00:22:32,350
And the big one, obviously, is approving the 2011 budget.

246
00:22:33,390 --> 00:22:34,270
So, it's a fact agenda.

247
00:22:35,870 --> 00:22:37,110
Thank you, Board Member Fernandez.

248
00:22:38,390 --> 00:22:40,550
Board Member Langemore, do you have an update from the real community?

249
00:22:41,630 --> 00:22:41,950
I do.

250
00:22:41,950 --> 00:22:51,470
the primary thing that we discussed was the changes to the rail service and originally

251
00:22:52,350 --> 00:22:58,050
they had the recommendations that were originally made that we would adjust peak-hour

252
00:22:58,050 --> 00:23:06,050
service shift the times to not start as early and then return home run at the end of the

253
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day at different times as well. Their estimation is that that would increase ridership and lower

254
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the cost for capital metro.

255
00:23:13,150 --> 00:23:15,490
We've set all along that we should pursue the adjustment

256
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to peak our service.

257
00:23:18,010 --> 00:23:21,110
And so we've recommended that part to the board.

258
00:23:22,170 --> 00:23:26,230
The second one that was recommended was to add midday service.

259
00:23:27,970 --> 00:23:30,610
We've basically stuck with that in our recommendations

260
00:23:31,950 --> 00:23:33,750
to add midday service.

261
00:23:34,550 --> 00:23:35,690
There seems to be evidence.

262
00:23:36,190 --> 00:23:38,390
And we are looking for staff to provide us

263
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with the information from other cities specifically,

264
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and we're getting that.

265
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But as you add midday service, it enhances the ridership

266
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on your peak service.

267
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So we're recommending that we move forward

268
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with that addition of midday service.

269
00:23:53,470 --> 00:23:56,330
They had originally proposed staff

270
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had recommended that we implement Friday night service

271
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beginning January.

272
00:24:01,410 --> 00:24:04,730
As a function of the budget, we thought

273
00:24:04,730 --> 00:24:07,530
that it's just not the appropriate time to do that.

274
00:24:07,530 --> 00:24:14,750
So what we have done is opposed to beginning Friday night service on January 1st have approved

275
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four Friday nights sometime over the course of the year.

276
00:24:19,250 --> 00:24:24,390
So it clearly envisions that we will ultimately add Friday night service, but all we'll

277
00:24:24,390 --> 00:24:28,290
do at this point in time basically is tested at some point during the year.

278
00:24:28,550 --> 00:24:30,490
So that was the recommendation from the committee.

279
00:24:30,490 --> 00:24:36,370
They had originally proposed eight Saturday special event services.

280
00:24:37,450 --> 00:24:46,910
We have scaled that back to three with a strong encouragement to staff to pursue Saturday night or Saturday.

281
00:24:47,290 --> 00:24:57,110
The services that will be more than cost plus that we will recover our cost and potentially add revenue based on those Saturday night services.

282
00:24:57,710 --> 00:25:04,210
Saturday, and day services may be into the night, we are sure what events those three will coincide with.

283
00:25:04,350 --> 00:25:06,630
They're going to evaluate that and come back with some proposals.

284
00:25:07,570 --> 00:25:11,350
So in the end, what we are, what the committee recommended was,

285
00:25:11,510 --> 00:25:18,190
adjust the peak service, add midday beginning January 1, add 4 Friday night services

286
00:25:18,190 --> 00:25:21,830
as a trial over the course of the year, beginning January 1,

287
00:25:21,830 --> 00:25:28,610
sometime through the end of the budget year, and add three special event services over the

288
00:25:28,610 --> 00:25:29,910
course of that same period.

289
00:25:32,610 --> 00:25:34,670
Thank you, Board Member Langmuir any questions?

290
00:25:36,150 --> 00:25:40,550
Operations and planning committee, the new chairman of that, will be Board Member Riley.

291
00:25:41,470 --> 00:25:42,090
We have a chair.

292
00:25:42,250 --> 00:25:43,810
We had a good meeting this morning.

293
00:25:44,870 --> 00:25:50,590
There were a couple of items pulled by staff, but we still had a full agenda, and most of

294
00:25:50,590 --> 00:26:00,110
of us are things that we will be considering as a board today to our policies that the board

295
00:26:00,110 --> 00:26:05,750
community involvement policy and the advisory committee policy, the community involvement

296
00:26:05,750 --> 00:26:12,110
policy, well those are items 12 and 13 on our agenda today and that both of those received

297
00:26:12,110 --> 00:26:15,530
a favorable recommendation from committee and we can get into details about those when we

298
00:26:15,530 --> 00:26:17,170
come to a moment regular agenda.

299
00:26:17,950 --> 00:26:22,450
We also considered two contracts, which are also on the board's agenda for today.

300
00:26:22,850 --> 00:26:27,510
The one was state U.T. Shuttle and BRT operations and maintenance contract, which, by

301
00:26:27,510 --> 00:26:32,810
way, is a $57.9 million contract, a very significant item, which is number seven on the

302
00:26:32,810 --> 00:26:39,270
board's agenda for this for today, and then the civil engineering rotation contract, which

303
00:26:39,270 --> 00:26:44,170
is a smaller contract, 1.1 million, which is really just an extension of existing contract

304
00:26:44,170 --> 00:26:47,590
of the RAS to complete the design work on the BRT lines.

305
00:26:48,410 --> 00:26:51,170
And so this does not go for it.

306
00:26:51,290 --> 00:26:52,850
It's an extension of an existing contract

307
00:26:52,850 --> 00:26:54,310
in the amount of 1.1 million.

308
00:26:54,310 --> 00:26:56,570
That's number five on the board's agenda day.

309
00:26:56,830 --> 00:26:59,410
And we favorably recommend it, both of those contacts.

310
00:27:00,630 --> 00:27:02,690
We then had a discussion, well,

311
00:27:02,690 --> 00:27:04,870
it's really just an update on where we are

312
00:27:04,870 --> 00:27:07,450
with our ITS project.

313
00:27:08,510 --> 00:27:11,250
That has been a subject of ongoing concern

314
00:27:11,250 --> 00:27:18,810
for quite some time now, and we remain very concerned about it, in fact we went in and discussed

315
00:27:18,810 --> 00:27:22,350
it in the executive session following the discussion that they committed.

316
00:27:24,030 --> 00:27:29,770
I am hopeful based on the information I received from staff that we will be seeing some significant

317
00:27:29,770 --> 00:27:32,730
progress on that in the coming month.

318
00:27:33,010 --> 00:27:38,810
Right now, and in particular, the one aspect of it, obviously, that ITS project affects almost

319
00:27:38,810 --> 00:27:40,730
every aspect of the agency's operations.

320
00:27:42,130 --> 00:27:45,310
But in my mind, really, the most critical, in time

321
00:27:45,310 --> 00:27:48,090
sensitive is the call notification system

322
00:27:48,090 --> 00:27:53,290
for Metro Access customers, which is long overdue.

323
00:27:53,510 --> 00:27:57,590
I am hopeful, right now we have a pool of 100 people

324
00:27:57,590 --> 00:28:00,190
using that success rate on those calls

325
00:28:00,190 --> 00:28:06,250
as has been about 70% where aiming to get it up closer to 93%

326
00:28:06,250 --> 00:28:13,490
on a regular basis. I am hopeful that we will be seeing progress on that over the coming month

327
00:28:13,490 --> 00:28:17,970
as we get some patches in. I may have the schedule for getting three patches over the next month.

328
00:28:19,350 --> 00:28:27,130
And so over the course of the month of October, we should be seeing enough improvement in our success rates

329
00:28:27,130 --> 00:28:32,790
that as those patches go go in, that we should be able to expand the pool of customers,

330
00:28:32,790 --> 00:28:38,510
the honor of the 100 who are currently being the serving of the pilot for that, we should

331
00:28:38,510 --> 00:28:44,130
be able to expand that probably in increments of 100 or so to the point where we will be

332
00:28:44,130 --> 00:28:51,590
confident enough to expand it to the whole universe of venture access customers. And we will

333
00:28:52,190 --> 00:28:57,870
be keeping a very close eye on the progress on that. But I am cautiously optimistic about how

334
00:28:57,870 --> 00:29:02,590
that's looking. And I want to thank staff for all their continuing work on that. I know it's been

335
00:29:02,590 --> 00:29:10,310
real challenge, but I am satisfied that staff have conveyed to our contractor the urgency of

336
00:29:10,310 --> 00:29:17,310
a vastly improved success on that service because we really need to get that system in place.

337
00:29:17,890 --> 00:29:21,810
And once we get the problems fixed with the call notification system, there are all kinds of

338
00:29:21,810 --> 00:29:26,290
other applications that technology may be used for.

339
00:29:27,190 --> 00:29:34,370
As I said, the call notification is particularly urgent, since it was a consideration last

340
00:29:34,370 --> 00:29:39,030
fall when we extended the pick-up window for Mantra, I set customers, and so we need

341
00:29:39,030 --> 00:29:43,690
to get that right first, and then once we get that in place, then we can have conversations

342
00:29:43,690 --> 00:29:45,430
about other applications for the second time.

343
00:29:46,170 --> 00:29:51,990
So anyway, that we had no action on that, but just a helpful update, and either staff or

344
00:29:51,990 --> 00:29:55,830
I would be glad to visit further with any other board members who are interested in that.

345
00:29:55,830 --> 00:29:58,370
Great. Thank you, board member. Any questions, board?

346
00:30:00,000 --> 00:30:28,960
All right. The last committee update is the Labour Relations Committee and we did have the meeting on September 8th. It was a brief meeting. There were three items discussed. One is just the sunset tracking item that is a recurring item. We got an update on the sunset recommendations and obviously where we are today implementing those recommendations. The second one was the second item was about taking the pulse of the workforce. Our HR department is now wanting to go out and ask the workforce.

347
00:30:30,320 --> 00:30:35,580
basically take a survey, ask them questions about the environment here at CAP Metro, things that

348
00:30:35,580 --> 00:30:40,160
are working right, things that aren't working right, and what we can do as a liberal relations

349
00:30:40,160 --> 00:30:44,660
committee to make policy recommendations to the board to improve the working environment here at

350
00:30:44,660 --> 00:30:51,680
CAP Metro. And then the last was, it was a agenda item that Council Member Riley and I brought

351
00:30:51,680 --> 00:31:02,340
forward, and that was to get staff to begin working on a report that specifically separates

352
00:31:02,340 --> 00:31:05,340
the three contractors that we have under CAP Metro.

353
00:31:05,780 --> 00:31:10,760
First transit, Velia, and what's the third one?

354
00:31:10,960 --> 00:31:11,240
Star Tran.

355
00:31:11,980 --> 00:31:13,900
I couldn't forget them.

356
00:31:14,980 --> 00:31:21,660
Star Tran first transit, Velia, ends it to come to the board and explain to us an

357
00:31:21,660 --> 00:31:28,420
Apples to Apples comparison as to the cost that each contractor puts on cap metro.

358
00:31:29,440 --> 00:31:35,060
One of the recommendations from Sunset was to consider contracting out all of our services

359
00:31:35,060 --> 00:31:38,540
to potentially achieve a substantial savings.

360
00:31:41,100 --> 00:31:46,020
And while on the surface it may look like that when you just put the dollar for dollar contract

361
00:31:50,300 --> 00:32:03,980
We need to really dig down deeper to determine what are the true costs of StarTran in terms of infrastructure, facilities, as well as operating costs compared to the first transit and BOLIA contracts.

362
00:32:03,980 --> 00:32:11,620
And so we're simply asking for information so that we can make a completely informed decision as to the sunset recommendations.

363
00:32:12,500 --> 00:32:21,980
And so we asked staff to begin the work of providing that information to the board and we hope to see that it's not going to be a short task.

364
00:32:22,160 --> 00:32:23,240
It's going to take some work.

365
00:32:24,200 --> 00:32:30,100
But I believe it's absolutely necessary in order for us to make the decision ultimately what we do with our labor structure.

366
00:32:30,100 --> 00:32:35,620
So those were the three items, and that concludes the Labor Relations Committee report.

367
00:32:36,340 --> 00:32:42,800
I would like to say that since we're on this topic of board committee updates, I want

368
00:32:42,800 --> 00:32:49,720
this board to contemplate where they see themselves fitting in or continuing to fit in in

369
00:32:49,720 --> 00:32:50,180
their roles.

370
00:32:50,540 --> 00:32:55,600
We have a new board member in board member, Holista Blackmore, and I certainly want to talk

371
00:32:55,600 --> 00:32:59,580
to you about the things you're interested in and where you might want to serve on any of

372
00:32:59,580 --> 00:33:03,900
subcommittees and don't blame you if you don't want to serve on any of them.

373
00:33:04,160 --> 00:33:07,040
So these subcommittees are new to this agency.

374
00:33:07,280 --> 00:33:12,440
We created them this year based on the priorities that we felt like the agency is facing.

375
00:33:13,100 --> 00:33:18,140
And so various board members are assigned to each committee and we welcome you on any of

376
00:33:18,140 --> 00:33:22,680
those committees, but we'll be working with you and rest of the board to see where it

377
00:33:22,680 --> 00:33:22,780
is.

378
00:33:22,800 --> 00:33:24,700
You might be able to serve.

379
00:33:24,700 --> 00:33:27,260
We're remembering more.

380
00:33:28,060 --> 00:33:32,960
Chairman Martinez, what's the time frame for the report analyzing the various costs?

381
00:33:34,040 --> 00:33:35,160
We really don't know at this point.

382
00:33:35,280 --> 00:33:36,660
We didn't put a time frame on it.

383
00:33:36,960 --> 00:33:41,120
Obviously, one of it is quickly as possible, but we want to give the necessary time to get

384
00:33:41,120 --> 00:33:42,360
accurate detailed information.

385
00:33:43,360 --> 00:33:49,980
Just assuming that it'll be in time to inform our decision as we go into what June 2011 we

386
00:33:49,980 --> 00:33:52,820
have to renegotiate in contracts, exactly.

387
00:33:52,820 --> 00:34:03,680
I mean, we definitely discussed that timeline that we would begin potential renegotiations and would have to have a decision point somewhere between now and then.

388
00:34:03,680 --> 00:34:11,740
Chairman Markness, for the report on star trend, will it be done by cat net pro staff as opposed to star trend staff.

389
00:34:11,760 --> 00:34:12,240
Correct.

390
00:34:13,140 --> 00:34:18,890
All right, let's go into our action items on the agenda.

391
00:34:18,890 --> 00:34:23,790
Now, action item number one is the approval of the board meeting board meeting minutes for August

392
00:34:23,790 --> 00:34:29,670
23, 2010, the board meeting and public hearing for August 11, 2010.

393
00:34:29,930 --> 00:34:30,850
I'm going to entertain a motion for the board meeting.

394
00:34:30,850 --> 00:34:31,570
I move approval.

395
00:34:31,830 --> 00:34:35,590
That motion by Vice Chairman Langemore, second by Board Member Riley.

396
00:34:36,110 --> 00:34:36,730
Any discussion?

397
00:34:37,870 --> 00:34:38,590
Here you can see none.

398
00:34:38,610 --> 00:34:39,690
All those in favor say aye?

399
00:34:40,690 --> 00:34:45,730
That motion carries on about a seven to zero with board member Fernandez temporarily off the

400
00:34:45,730 --> 00:34:45,910
dice.

401
00:34:46,470 --> 00:34:47,610
I'm sorry, I abstain.

402
00:34:47,610 --> 00:34:48,930
I was not here for that meeting.

403
00:34:49,130 --> 00:34:49,490
I apologize.

404
00:34:49,710 --> 00:34:54,550
That motion passes on a vote of six to one with board member,

405
00:34:54,630 --> 00:34:56,770
who was to black and white, more abstaining and board member for

406
00:34:56,770 --> 00:34:58,670
name this temporarily off the dice.

407
00:34:59,930 --> 00:35:02,510
Second action item is approval of the resolution authorizing the

408
00:35:02,510 --> 00:35:07,070
president, CEO, or her designate to finalize and execute a contract

409
00:35:07,070 --> 00:35:10,610
with U-bank and BIRM, L-O-P, and an amount not

410
00:35:10,610 --> 00:35:16,370
to exceed 410,510, believe we have brief staff update on the side.

411
00:35:16,370 --> 00:35:18,910
Good morning, Chairman and board members.

412
00:35:19,490 --> 00:35:22,230
The contract before you is a new contract for legal services.

413
00:35:22,910 --> 00:35:23,710
And those...

414
00:35:23,710 --> 00:35:24,210
I'm sorry.

415
00:35:24,390 --> 00:35:25,370
Please introduce yourself.

416
00:35:25,630 --> 00:35:26,150
I'm sorry.

417
00:35:26,970 --> 00:35:28,330
And that's on here for me.

418
00:35:29,910 --> 00:35:32,570
Cynthia Martinez legal records manager for the legal department.

419
00:35:33,170 --> 00:35:34,390
Excuse my code.

420
00:35:35,270 --> 00:35:35,610
No way.

421
00:35:35,830 --> 00:35:36,570
No, or not.

422
00:35:39,650 --> 00:35:45,830
The contract before you is a new contract for legal services and those services are for the ongoing litigation.

423
00:35:45,830 --> 00:35:47,430
for CD Henderson.

424
00:35:47,870 --> 00:35:51,950
You've been combined by our unsubmitted proposal and response to the statement of qualifications.

425
00:35:52,830 --> 00:35:58,170
The firm was selected as the most qualified firm and contract terms were negotiated.

426
00:35:59,090 --> 00:36:02,210
The DBE is in this matter is race neutral.

427
00:36:02,870 --> 00:36:07,270
The firm has been engaged to continue representation to capital metro in this matter.

428
00:36:08,050 --> 00:36:12,170
The finance and audit committee were presented with this information earlier this month,

429
00:36:12,170 --> 00:36:17,790
and you have been recently been briefed on the status of the litigation by the Council for

430
00:36:17,790 --> 00:36:18,590
you Banking Byron.

431
00:36:19,550 --> 00:36:26,090
The contract terms will be effective for the timeframe of October 1, 2010 to September 30,

432
00:36:28,170 --> 00:36:33,470
The amount of this contract is not to exceed the amount of $410,500.

433
00:36:34,790 --> 00:36:39,190
If you have any questions regarding this matter, I'll be happy to answer them at this

434
00:36:39,190 --> 00:36:39,470
time.

435
00:36:40,720 --> 00:36:43,740
Any questions, Board? Thank you.

436
00:36:44,000 --> 00:36:48,500
Board, I believe we're up to speed up with the exception of maybe Board Member Hustle

437
00:36:48,500 --> 00:36:56,620
Blackmore. On this case, we are posted for executive session if necessary. So without any

438
00:36:56,620 --> 00:37:01,360
request from the Board, I would entertain a motion to approve this item unless a question.

439
00:37:02,080 --> 00:37:03,820
I would motion to approve the item.

440
00:37:04,640 --> 00:37:08,980
Motion by Board Member Fernandez is there a second. Second by Board Member Stafford,

441
00:37:08,980 --> 00:37:09,840
Any comments?

442
00:37:11,380 --> 00:37:22,980
The only comment I would have is, as we present these going forward, what would be helpful would be to say that it was recommended in the current form before the board by the committee for approval.

443
00:37:23,340 --> 00:37:27,480
And that's kind of what I look to is that it did it run through a committee.

444
00:37:27,480 --> 00:37:34,560
Did they recommend it for approval to the board and have there been no changes since it was presented to the committee.

445
00:37:34,560 --> 00:37:38,680
So that's the only point I'm part of the committee, so I'm set through the presentation.

446
00:37:39,100 --> 00:37:39,680
Thank you, Doug.

447
00:37:39,940 --> 00:37:40,520
Thank you.

448
00:37:40,800 --> 00:37:43,780
So this did go through Audit and Finance, and was recommended.

449
00:37:45,560 --> 00:37:46,360
Any other discussion?

450
00:37:47,300 --> 00:37:49,080
All those in favor, please say aye.

451
00:37:49,560 --> 00:37:50,100
Those opposed?

452
00:37:50,700 --> 00:37:52,880
That motion carries on a vote of 8 to 0.

453
00:37:53,920 --> 00:37:54,680
When did then I had to stay?

454
00:37:54,880 --> 00:37:55,640
They don't have enough information.

455
00:37:55,700 --> 00:37:56,720
7 is equal to 1.

456
00:37:57,240 --> 00:38:00,220
With Board Member, who listed Blackmore, I apologize.

457
00:38:00,900 --> 00:38:03,100
I'll get it by the last agenda item in the beginning.

458
00:38:03,100 --> 00:38:05,140
Mr. Chairman just to you.

459
00:38:05,140 --> 00:38:05,380
Go ahead and shake.

460
00:38:07,860 --> 00:38:08,980
It's Blackmore, Hallista.

461
00:38:09,480 --> 00:38:09,940
Blackmore, Hallista.

462
00:38:12,820 --> 00:38:13,720
Thank you, Board of Nations.

463
00:38:16,140 --> 00:38:20,240
Next item number three is approval of a resolution

464
00:38:20,240 --> 00:38:22,560
authorizing the President, CEO, or her,

465
00:38:22,720 --> 00:38:25,840
does he make to finalize an executed contract with

466
00:38:25,840 --> 00:38:28,660
Winstead, PC and an amount of not exceed $100,000.

467
00:38:30,160 --> 00:38:33,380
This is a new contract as well for legal services,

468
00:38:33,380 --> 00:38:40,060
four-star tran, and they will be for the matters involving employment labor and arbitration.

469
00:38:40,420 --> 00:38:47,980
Winspit PC also submitted their proposal through the State Minqualifications and were selected

470
00:38:47,980 --> 00:38:52,280
as the most qualified firm and contract terms were negotiated.

471
00:38:53,120 --> 00:38:55,300
The DVE in this matter is race neutral.

472
00:38:55,520 --> 00:39:01,600
The firm has been engaged to provide this representation to capital metro star tran in this

473
00:39:01,600 --> 00:39:01,980
matter.

474
00:39:03,980 --> 00:39:13,920
As I was advised, it did go before the finance and audit committee and was approved to be brought forward here today, and there has been no changes.

475
00:39:14,480 --> 00:39:18,540
It has not been modified except for any minor grammatical changes to it.

476
00:39:19,080 --> 00:39:30,060
The contract term will be effective for the timeframe of October 1, 2010 to September 30, 2011, and the amount of the contract is not to exceed $100,000.

477
00:39:30,060 --> 00:39:35,120
And if you have any questions regarding this contract, I'll be happy to have any questions board members.

478
00:39:35,760 --> 00:39:38,120
Thank you, Cynthia, I'll entertain a motion for approval.

479
00:39:39,940 --> 00:39:41,580
Motion by Board Member and line more.

480
00:39:41,840 --> 00:39:43,120
Second by Board Member Fernandez.

481
00:39:44,020 --> 00:39:44,700
Any discussion?

482
00:39:45,820 --> 00:39:48,200
Hearing me seeing that in all those in favor, please say aye.

483
00:39:49,600 --> 00:39:50,540
Any abstentions?

484
00:39:51,640 --> 00:39:56,280
That motion carries on a vote of seven to one with one abstention.

485
00:39:57,660 --> 00:39:58,280
Thank you.

486
00:39:58,680 --> 00:39:59,440
Thank you, Cynthia.

487
00:39:59,440 --> 00:40:05,480
The next action item is an approval of a resolution authorizing the President's CEO or her

488
00:40:05,480 --> 00:40:11,060
designate to finalize the next Q2 contract with Oracle America for the continued support

489
00:40:11,640 --> 00:40:18,440
of the various Oracle products used in an amount not to exceed $665,532.

490
00:40:19,880 --> 00:40:21,480
Good day, Mr. Chairman, board members.

491
00:40:21,640 --> 00:40:27,200
My name is Bill Predmore from the IT Department and I'm here to present this request to

492
00:40:27,200 --> 00:40:29,560
authorized to support contract to continue.

493
00:40:30,440 --> 00:40:34,240
The agency established Oracle's domain back in or database product

494
00:40:34,240 --> 00:40:37,060
for our application several years ago.

495
00:40:37,520 --> 00:40:40,280
We also use Oracle financials as a product

496
00:40:40,280 --> 00:40:43,720
as our main ERP enterprise resource planning tool.

497
00:40:44,420 --> 00:40:47,300
And we use several other Oracle tools for various projects.

498
00:40:48,480 --> 00:40:50,820
This contract is, Chairman noted,

499
00:40:50,820 --> 00:41:00,340
is not to exceed $665,5,532 over three years. It goes into effect November the first and last

500
00:41:00,340 --> 00:41:06,100
for those three years. Have you glad to answer any questions? Thank you, sir. Any questions, board members?

501
00:41:06,900 --> 00:41:10,760
Did this go through a committee, sir? I'm sorry, it went and it's got to have that written down here

502
00:41:10,760 --> 00:41:15,140
after you. It's in its current form. It was through the subcommittee of the financing and

503
00:41:15,140 --> 00:41:18,980
And it comes with a recommendation from that subject.

504
00:41:19,420 --> 00:41:19,580
Okay.

505
00:41:21,640 --> 00:41:23,680
I'll entertain a motion for approval on this item.

506
00:41:24,100 --> 00:41:26,020
Motion by Board Member Fernandez, their second.

507
00:41:26,420 --> 00:41:28,320
Second by Board Member Stafford.

508
00:41:29,300 --> 00:41:31,100
Any other comments, questions?

509
00:41:31,480 --> 00:41:32,520
Hearing and seeing none?

510
00:41:32,640 --> 00:41:33,960
All those in favor, please say aye.

511
00:41:34,640 --> 00:41:35,280
Any opposed?

512
00:41:35,560 --> 00:41:36,360
Any abstentions?

513
00:41:37,280 --> 00:41:40,340
Motion carries on a vote of seven to one with one abstention.

514
00:41:42,160 --> 00:41:43,100
Moving right along.

515
00:41:43,100 --> 00:41:49,280
The next item is an approval of a resolution to increase civil engineering contract with

516
00:41:49,280 --> 00:41:51,520
URS for Metro Rapid Design.

517
00:41:55,780 --> 00:41:59,360
Can we please make sure that our phones and pages are on silent move?

518
00:41:59,640 --> 00:42:00,920
Thank you.

519
00:42:01,280 --> 00:42:02,900
Mr. Chairman, thank you board members.

520
00:42:03,300 --> 00:42:05,320
Ms. Watson, I'm John Hodges.

521
00:42:05,380 --> 00:42:08,220
I represent the engineering and construction group today.

522
00:42:09,300 --> 00:42:13,720
As you mentioned, this item is request for the board to consider the review and approval

523
00:42:13,720 --> 00:42:22,460
of expanding one of our task-order contracts by 1,100,000 dollars for engineering services.

524
00:42:22,580 --> 00:42:26,140
That amount includes a 13 and a 1,5% contingency.

525
00:42:27,300 --> 00:42:33,660
A brief background, this particular task-order contract that we're talking about

526
00:42:33,660 --> 00:42:39,640
has much of its term left, its term will allow it to proceed through 2013.

527
00:42:39,640 --> 00:42:54,780
The dollar amount is short, and that's what this additional funding request for, the particular piece of work that we're addressing here is for full engineering services on the Metro Rapid or Rapid Bus Project.

528
00:42:55,480 --> 00:43:07,000
We originally issued the first task order under which they're currently working to get route 1 of 2 routes for the Metro Rapid Project carried to 60% design.

529
00:43:07,000 --> 00:43:18,220
When that task order was issued, we had not yet known the full scope of the project, so the engineering work among other things has helped us refine the scope of the project.

530
00:43:18,760 --> 00:43:26,360
As that scope was refined, staff believed that it would be more efficient, both in man-hours required and in subsequent costs.

531
00:43:26,640 --> 00:43:32,080
If we didn't change engineers in the middle of the project, but would continue with the same engineer.

532
00:43:32,080 --> 00:43:38,980
discussions with FTA showed us that FTA also thought that was the most prudent approach to take.

533
00:43:41,060 --> 00:43:48,100
Again, we're confident that's contingent of course on two things, one are we comfortable with the engineer's performance and staff is.

534
00:43:48,740 --> 00:43:56,420
And two are the rates that they're charging us, are they reasonable and within the market range and staff believes that they are.

535
00:43:56,420 --> 00:44:02,000
A quick elaboration on that point, when the original task order contractors were suggested,

536
00:44:02,940 --> 00:44:09,840
they were selected, rather, they were selected under the state procurement statutes,

537
00:44:10,280 --> 00:44:14,040
and these are professional services, so they're qualifications based.

538
00:44:14,640 --> 00:44:20,460
Once the qualified firms were selected, rates were negotiated, we would not have put them

539
00:44:20,460 --> 00:44:23,420
under contract unless we were comfortable with the rates were reasonable.

540
00:44:23,420 --> 00:44:30,180
And without a lot of elaboration on minutia, I'll end this by saying, this was taken in front

541
00:44:30,180 --> 00:44:35,980
of the operations in planning committee early this morning, and it enjoyed a recommendation

542
00:44:35,980 --> 00:44:38,240
for the board to consider approval.

543
00:44:38,980 --> 00:44:43,020
And I'll just address any questions if you have any questions.

544
00:44:43,020 --> 00:44:43,340
Any questions?

545
00:44:43,880 --> 00:44:44,340
Webman Langweren.

546
00:44:44,720 --> 00:44:45,100
Thank you.

547
00:44:45,560 --> 00:44:47,680
I just want to make sure I understand this.

548
00:44:47,680 --> 00:44:56,300
I don't know, you can tell me as well, whoever, the original task order was 1.4 million to

549
00:44:56,300 --> 00:44:57,020
do.

550
00:44:57,280 --> 00:44:57,880
Is that not right?

551
00:44:58,160 --> 00:44:58,780
Did I already get it wrong?

552
00:44:58,800 --> 00:44:59,120
Yes.

553
00:45:00,000 --> 00:45:06,460
But it needs some elaboration or it could be a little deceptive. The task order contract under which

554
00:45:06,460 --> 00:45:12,140
they're operating includes five different engineering firms. It was set up as a rotating contract.

555
00:45:12,760 --> 00:45:18,440
So when the Metro Rapid Project came up, they were next on the assignment list, if you will, for

556
00:45:18,440 --> 00:45:26,680
a task order. So keep going. So we had five. But the original, so it was $1.4 million was allocated

557
00:45:26,680 --> 00:45:30,420
for the design work associated with Metro Railroad.

558
00:45:30,500 --> 00:45:31,240
No, sir.

559
00:45:31,440 --> 00:45:31,580
Okay.

560
00:45:31,820 --> 00:45:33,820
You've demonstrated a little more elaboration.

561
00:45:34,140 --> 00:45:35,120
We'll explain that.

562
00:45:35,340 --> 00:45:39,880
The dollar amount that all five firms were burning

563
00:45:39,880 --> 00:45:43,880
under if you will was a total of 1.4 million for all five.

564
00:45:44,180 --> 00:45:50,380
What did the project, what projects were covered by that 1.4 million?

565
00:45:50,380 --> 00:45:57,780
Uh, when the whole list, there, no, when the task order contract was awarded it for these

566
00:45:57,780 --> 00:46:01,560
five firms, there at the time was not a list of projects.

567
00:46:01,760 --> 00:46:05,500
It was sort of an on-call and as projects arose, like an evergreen.

568
00:46:05,960 --> 00:46:06,220
Okay.

569
00:46:06,280 --> 00:46:06,960
I got all right.

570
00:46:07,080 --> 00:46:13,380
So we just kept it at 1.4 million irrespective of what projects it related to.

571
00:46:13,400 --> 00:46:13,760
Correct.

572
00:46:13,920 --> 00:46:17,620
And then we had five firms that made it onto the list that we rotate through.

573
00:46:17,660 --> 00:46:18,480
Correct, exactly.

574
00:46:18,480 --> 00:46:29,480
We're somewhere you must have established that that 1.4 million must have been a function of some assessment of projects that we intended to pursue as opposed to a random number.

575
00:46:29,980 --> 00:46:40,360
Yes, it was our guess at the time on what sort of volume of projects we could anticipate, but we also knew like the only thing you know for sure when you make a guess is you're going to be wrong.

576
00:46:40,460 --> 00:46:42,200
You just don't know how much of which was it.

577
00:46:42,520 --> 00:46:45,900
So it was the best guess we could make it the time.

578
00:46:45,900 --> 00:46:54,820
Okay, so then let, so the 1.1 million now relates to specifically metro rapid.

579
00:46:55,040 --> 00:46:55,580
Yes, sir.

580
00:46:56,220 --> 00:47:01,620
The next one on the list is URS, had they not had they already started work on metro rapid?

581
00:47:01,980 --> 00:47:02,800
I know they had not.

582
00:47:02,880 --> 00:47:09,220
In other words, when a new potential project comes up, we see who's next on the rotation list.

583
00:47:09,440 --> 00:47:13,740
And unless their skillsets don't fit the unique characteristics of that project,

584
00:47:13,740 --> 00:47:21,820
there, requested them to make a detailed proposal for that particular scope of work, and if it's

585
00:47:21,820 --> 00:47:26,000
a reasonable, then we'll go ahead and award them that task order, and we rotate through the firm.

586
00:47:26,280 --> 00:47:32,900
So are we approving 1.1 out of the 1.4 to go to URS for Metro Rapid?

587
00:47:33,040 --> 00:47:40,440
No sir, in brief elaboration, all of these five contractors chemitively have just spent about

588
00:47:40,440 --> 00:47:43,200
1,390,000 dollars today.

589
00:47:43,200 --> 00:47:49,980
So we're out of contracted money capacity, so we've used up the 1.4 on

590
00:47:49,980 --> 00:47:57,700
for all of our services. Yes, they're probably 25 different projects that we've used them so far.

591
00:47:58,120 --> 00:48:06,160
Okay, so really, it's, I mean, we are the only difference here is that there was a tiny bit left under the 1.4.

592
00:48:07,040 --> 00:48:16,040
And that's why we took the next one on the list, as opposed to going out to some kind of competitive bid for metro rapid in and of itself.

593
00:48:16,180 --> 00:48:18,680
Instead we decided to roll it under the Evergreen obviously.

594
00:48:19,120 --> 00:48:21,180
And I have money to do the whole metro rapid.

595
00:48:21,960 --> 00:48:26,640
However, it happens that the next one on the list also was how to qualify to the metro rapid.

596
00:48:27,120 --> 00:48:31,380
So now we're going an additional 1.1 specifically for metro rapid.

597
00:48:31,700 --> 00:48:32,220
That's correct.

598
00:48:32,220 --> 00:48:32,680
Yes, sir.

599
00:48:33,140 --> 00:48:33,220
Okay.

600
00:48:33,660 --> 00:48:33,740
Thanks.

601
00:48:33,880 --> 00:48:34,120
I'm sorry.

602
00:48:34,260 --> 00:48:36,580
I know you tried to connect with me yesterday and we missed each other.

603
00:48:36,920 --> 00:48:37,420
I'm sorry.

604
00:48:37,420 --> 00:48:37,520
I'm sorry.

605
00:48:37,520 --> 00:48:38,360
I could have covered this yesterday.

606
00:48:38,460 --> 00:48:38,840
Thank you.

607
00:48:38,980 --> 00:48:41,380
Thank you, John.

608
00:48:42,000 --> 00:48:43,100
Any other questions?

609
00:48:44,660 --> 00:48:47,160
I'll entertain a motion for approval of this item.

610
00:48:48,080 --> 00:48:49,640
I've got a motion by Board Member Riley.

611
00:48:49,860 --> 00:48:51,300
There's a second by Board Member Shafetz.

612
00:48:51,340 --> 00:48:52,280
Any other comments?

613
00:48:53,600 --> 00:48:54,300
Here you can see none.

614
00:48:54,300 --> 00:48:55,860
All those in favor, please say aye.

615
00:48:56,420 --> 00:48:57,120
Those opposed?

616
00:48:57,560 --> 00:48:58,440
Any abstentions?

617
00:48:58,960 --> 00:49:01,880
The motion carries on a vote of seven to one with one abstentions.

618
00:49:01,880 --> 00:49:02,800
Thank you.

619
00:49:02,840 --> 00:49:03,320
Thank you, John.

620
00:49:07,780 --> 00:49:12,020
Moving on along, we have a approval of a resolution authorizing to President CEO or her

621
00:49:12,020 --> 00:49:17,380
designate to finalize and execute an interlocal agreement with the City of Austin for capital

622
00:49:17,380 --> 00:49:22,600
Metro Transit passes in an amount, not to exceed $150,000.

623
00:49:22,880 --> 00:49:23,240
Welcome, either.

624
00:49:23,520 --> 00:49:24,880
Good morning, board members.

625
00:49:25,240 --> 00:49:26,320
President CEO Watson.

626
00:49:26,980 --> 00:49:29,680
I am here to give you a summary.

627
00:49:29,680 --> 00:49:42,680
And that's my presentation, it's a very brief presentation and you are getting a copy of it as well as some handouts that may provide some additional information for you.

628
00:49:43,980 --> 00:49:47,440
Can I say a real quick, thank you for printing on this one.

629
00:49:48,020 --> 00:49:50,860
Saving pipe or an egg, I appreciate it.

630
00:49:51,020 --> 00:49:52,100
Thank you.

631
00:49:58,900 --> 00:49:59,400
There we are.

632
00:49:59,400 --> 00:50:09,680
Again, the city of Austin and capital metro have had a partnership, if you will, since 2003, in which city employees have been able to rent capital metro system.

633
00:50:10,480 --> 00:50:20,620
In 2009, that agreement was getting ready to expire, and what we did is we changed the setup of that agreement.

634
00:50:20,620 --> 00:50:24,380
And it was the base $100,000 per year for the total number of employees.

635
00:50:24,920 --> 00:50:31,200
And as our rates changed, we had to re-valuate how the ILA was going to be done in the

636
00:50:31,200 --> 00:50:31,700
future.

637
00:50:33,000 --> 00:50:38,000
Therefore, in 2009, we went into a magnetic pass, which would track ridership.

638
00:50:38,500 --> 00:50:43,500
In 2010, that changed, and only 1,000 passes were awarded.

639
00:50:43,780 --> 00:50:48,700
And there is a summary sheet in items that have passed out to you to see the difference

640
00:50:48,700 --> 00:50:51,300
and this is why we're here today.

641
00:50:52,160 --> 00:50:56,460
We're trying to accomplish is to mirror the pilot agreement

642
00:50:56,460 --> 00:50:58,240
we have with Austin Community College,

643
00:50:58,780 --> 00:51:00,860
in which we would allow city employees

644
00:51:00,860 --> 00:51:03,140
to ride capital, metro services,

645
00:51:03,760 --> 00:51:05,280
and try the ridership for 12 months

646
00:51:05,280 --> 00:51:08,040
beginning October 1st, December 30th.

647
00:51:08,120 --> 00:51:10,240
It would be charged on a per-ride basis.

648
00:51:10,540 --> 00:51:13,820
That per-ride basis is detailed in the handouts

649
00:51:13,820 --> 00:51:16,900
that I handed to you, and it's been proposed

650
00:51:16,900 --> 00:51:24,880
55 cents per ride. That is taken into account the number of cards that will be used. And also

651
00:51:24,880 --> 00:51:33,780
based on the base fair of a dollar and the usage taken into account a day pass usage versus

652
00:51:33,780 --> 00:51:39,700
a monthly pass usage and finance put together three scenarios for you which are summarized

653
00:51:39,700 --> 00:51:44,340
And in your handout, do you have any additional questions?

654
00:51:45,320 --> 00:51:48,020
Metro access and right share will be charged

655
00:51:48,020 --> 00:51:49,080
at full fair.

656
00:51:49,300 --> 00:51:51,780
There will be no discount for those services.

657
00:51:52,360 --> 00:51:55,700
And at this time, the city has chosen not to include rail,

658
00:51:57,380 --> 00:52:00,340
but they want to have the option of adding that later on

659
00:52:00,340 --> 00:52:01,340
if they want to.

660
00:52:01,640 --> 00:52:05,260
So the 55 cents per ride will be charged only for fixed

661
00:52:05,260 --> 00:52:05,980
right services.

662
00:52:06,440 --> 00:52:07,140
All routes.

663
00:52:08,500 --> 00:52:17,100
The right now, the city of Austin is proposing a $150,000 for this one for a month period,

664
00:52:17,760 --> 00:52:24,220
and that is being proposed to be inducted from the Portercent ILA that we have for the

665
00:52:24,220 --> 00:52:24,860
city of Austin.

666
00:52:24,860 --> 00:52:30,640
Sorry, we'll be deducted from what we would owe the city, and the both finance departments

667
00:52:30,640 --> 00:52:35,000
in the city, and also here, Capitol Mitchell, both have agreed that that would be a good

668
00:52:35,000 --> 00:52:36,700
way to go about this.

669
00:52:37,820 --> 00:52:44,360
Based on usage, if the 150,000 may be exceeded, we are prepared to come before you and

670
00:52:44,360 --> 00:52:51,420
amend it as such, the actual ILA is still being tweaked by the city legal staff actually

671
00:52:51,420 --> 00:52:57,440
just took a look at it, less than come for hours ago, and there are some proposals that

672
00:52:57,440 --> 00:52:59,740
are procurement and legal stats still have to finalize.

673
00:53:00,500 --> 00:53:03,040
So if you have any questions, I'll be happy to ask you again.

674
00:53:03,040 --> 00:53:03,680
Thank you.

675
00:53:04,300 --> 00:53:05,060
Or memorizing.

676
00:53:05,380 --> 00:53:05,440
Yeah.

677
00:53:05,480 --> 00:53:11,840
I just have a question about those passes when I, when a city employee uses one of those passes

678
00:53:11,840 --> 00:53:12,600
in sports the card.

679
00:53:12,740 --> 00:53:14,840
We will be tracking that.

680
00:53:14,920 --> 00:53:15,720
Yes, sir.

681
00:53:15,800 --> 00:53:18,020
Will those, will we track it?

682
00:53:18,040 --> 00:53:21,480
Is that information users specific or is it just from the type of card?

683
00:53:22,460 --> 00:53:24,160
For us is the type of card.

684
00:53:24,180 --> 00:53:27,300
It will be a city of Austin, and by the way, that's the card up there.

685
00:53:27,540 --> 00:53:29,040
This year it will be a burnt orange.

686
00:53:29,760 --> 00:53:32,020
Each card has a city of Austin, code.

687
00:53:32,020 --> 00:53:38,720
We don't know who is using it but city benefits office will. They'll be issue even if they will issue the car

688
00:53:38,720 --> 00:53:43,570
Through the HR departments and they will know that you know John Smith wrote the bus three times this week

689
00:53:44,480 --> 00:53:47,960
So I'm sorry I'm not following how to how does the city have that data?

690
00:53:48,080 --> 00:53:48,660
And we know

691
00:53:48,660 --> 00:53:51,040
Well, the city has

692
00:53:51,660 --> 00:53:56,480
The cards they are issued cards. They are 1,000 and 1,000 to 1,000

693
00:53:56,480 --> 00:54:02,560
to 5,000. We give them the cards and we know those are city of Austin employees. We'll be using

694
00:54:02,560 --> 00:54:08,200
those cards. When the cities HR office issues them each employee, they have to make sure

695
00:54:08,200 --> 00:54:12,600
they know which employee is getting it. So they have the employee usage numbers. We give them

696
00:54:12,600 --> 00:54:19,720
ridership numbers. We'll know we'll be able to tell the city that card 1,000 and 1 was used 20 times

697
00:54:19,720 --> 00:54:25,500
on this week. So it is users. Yes, it is, but we won't know who the user is. I guess that's what I'm trying to do.

698
00:54:25,540 --> 00:54:30,000
Right. Okay. I had, yes.

699
00:54:30,240 --> 00:54:36,960
Well, but we do have to capacity to associate a particular car with the number of types. It's in swipe.

700
00:54:37,120 --> 00:54:42,260
Yes. So it's not, I mean, because I don't, I don't know if we don't really have the capacity to do stored value cars.

701
00:54:42,260 --> 00:54:49,720
that this is pretty close to a stored value card because we'll know we know how many times each card is used.

702
00:54:50,380 --> 00:55:00,060
Correct. And we will issue the city quarterly report and that's how we will be issuing the deduction from what we will be paying them.

703
00:55:00,360 --> 00:55:01,180
Okay. Thanks.

704
00:55:03,080 --> 00:55:09,740
So, the city of Austin has agreed to contribute 150,000 towards the cost of this in the local.

705
00:55:10,100 --> 00:55:11,860
That's because they're a cost capital metro.

706
00:55:13,840 --> 00:55:16,620
Well, actually, they're also printing the cars.

707
00:55:16,780 --> 00:55:20,340
The only cost that we had assumed in the past was the printing of the passes.

708
00:55:20,820 --> 00:55:24,580
And in this particular ILA, the city will assume that cost as well.

709
00:55:24,580 --> 00:55:30,980
And you say that the $150,000 may be exceeded and the ILA will be amended.

710
00:55:31,400 --> 00:55:39,840
Yes, if it is exceeded, before it's exceeded, we will be tracking it closely and if we feel that it may be exceeded within the 12 month period, we will amend it.

711
00:55:39,840 --> 00:55:44,540
And the city of Austin will pay the additional. That's correct. Thank you.

712
00:55:44,540 --> 00:55:52,660
What membership, just real quick, can somebody, as well as a card's transferable, so if John Smith from the city of Washington,

713
00:55:52,740 --> 00:55:55,480
the size of the give it to somebody to use is that from a civil.

714
00:55:55,900 --> 00:55:59,720
Now, and that's a very good question because that is something that both the city and capital

715
00:55:59,720 --> 00:56:07,740
metro have been working closely to avoid. Employees are given an agreement that they must use that card themselves,

716
00:56:08,020 --> 00:56:13,440
not to give it to their child or their spouse. And they must also, if asked, present the city of Austin,

717
00:56:13,440 --> 00:56:16,800
when using it, so it is not transferable.

718
00:56:18,860 --> 00:56:19,960
Any other questions?

719
00:56:21,300 --> 00:56:24,280
Hearing CNN, I'll entertain a motion for approval of this item.

720
00:56:25,140 --> 00:56:27,940
Motion by Board Member Shafet, second by Board Member Salas.

721
00:56:28,880 --> 00:56:29,320
Any comments?

722
00:56:30,500 --> 00:56:32,780
Hearing CNN, all those in favor, please say aye.

723
00:56:33,000 --> 00:56:33,360
Aye.

724
00:56:33,580 --> 00:56:34,360
Any extensions?

725
00:56:35,700 --> 00:56:37,960
That motion carries on a vote of 8 to 0.

726
00:56:38,800 --> 00:56:39,380
Thank you very much.

727
00:56:39,700 --> 00:56:40,380
Thank you.

728
00:56:44,600 --> 00:56:48,480
Action item number, we are on action item number 7.

729
00:56:48,480 --> 00:56:51,920
Approval of a resolution authorizing the President's CEO or her

730
00:56:51,920 --> 00:56:54,900
resignation need to finalize an executed contract with first transit

731
00:56:54,900 --> 00:56:59,360
ink for UT shuttle and BRT operations and maintenance in an amount

732
00:56:59,360 --> 00:57:03,900
not to exceed $57,886,000 and $10.

733
00:57:04,840 --> 00:57:06,240
Thank you Mr. Chairman, board members.

734
00:57:06,420 --> 00:57:08,880
My name is Daddy Watkins, I'm the Director of Transportation.

735
00:57:09,600 --> 00:57:13,580
This item is for a contract for the University of Texas shuttle system

736
00:57:13,580 --> 00:57:14,700
operation and maintenance.

737
00:57:15,300 --> 00:57:18,360
It also includes an option for operation of the Metro Rapid

738
00:57:18,360 --> 00:57:24,520
service which is the reference BRT in the actual board item. The term for this contract is a

739
00:57:24,520 --> 00:57:29,780
three year base period with two one year options. Additionally there is a separately priced

740
00:57:29,780 --> 00:57:35,340
option for the Metro Rapid Service cost for the full five year period inclusive of all options

741
00:57:35,340 --> 00:57:41,100
are included in the $57 million not to exceed amounts. First turns it is the existing contractor

742
00:57:41,100 --> 00:57:46,300
for this service and they will retain their experience local team on this contract and they've also

743
00:57:46,300 --> 00:57:51,480
proposed to add additional staff should we elect to exercise the option for Metro Rapid Service.

744
00:57:52,080 --> 00:57:57,700
The DBE goal on this contract was 5% and is being exceeded by first transit they are going

745
00:57:57,700 --> 00:58:03,460
to achieve 7% DBE. This item has been presented to both the finance audit and operations

746
00:58:03,460 --> 00:58:07,900
planning committees both of whom I am recommended it for approval. So if this time I would

747
00:58:07,900 --> 00:58:09,420
be happy to answer any questions you may have.

748
00:58:09,420 --> 00:58:12,260
Thank you, Daddy. Any comments? Questions?

749
00:58:13,520 --> 00:58:14,540
We'll remember one more.

750
00:58:15,540 --> 00:58:28,080
I just want to, so we have the sole option of first transit to operate the BRT under this proposal at this fixed price.

751
00:58:28,180 --> 00:58:29,120
That is correct.

752
00:58:29,320 --> 00:58:37,920
And if we choose not to pursue it with them, then we would just go out for another request for proposals and they'd be free to bid under that as well.

753
00:58:37,920 --> 00:58:38,560
That is correct.

754
00:58:39,140 --> 00:58:40,200
Thank you.

755
00:58:40,480 --> 00:58:41,180
Any other comments?

756
00:58:42,940 --> 00:58:43,520
Here you can see that.

757
00:58:43,640 --> 00:58:45,500
I'll entertain a motion for approval of this item.

758
00:58:45,840 --> 00:58:48,000
So, Luke, motion by Board Member Languards.

759
00:58:48,060 --> 00:58:49,220
There are seconds.

760
00:58:49,360 --> 00:58:50,200
I'll second.

761
00:58:50,280 --> 00:58:52,060
Uh, I'll second that.

762
00:58:53,100 --> 00:58:53,960
Any other comments?

763
00:58:55,460 --> 00:58:57,240
All those in favor, please say aye.

764
00:58:57,980 --> 00:58:58,600
Any opposed?

765
00:58:58,860 --> 00:58:59,660
Any abstentions?

766
00:59:00,280 --> 00:59:00,600
That motion.

767
00:59:01,540 --> 00:59:04,520
I have to release myself as an UT employee.

768
00:59:05,180 --> 00:59:05,640
As do I?

769
00:59:06,020 --> 00:59:06,420
Okay.

770
00:59:06,420 --> 00:59:14,080
So, that motion is adopted with a vote of six to zero with two abstentions.

771
00:59:16,680 --> 00:59:18,240
Thank you.

772
00:59:18,780 --> 00:59:22,800
Action item number eight is approval of a resolution authorizing the President, CEO,

773
00:59:23,280 --> 00:59:28,120
or her, does he need to create a basic transportation needs fund with the purpose to ensure

774
00:59:28,120 --> 00:59:33,560
low income, transit dependent populations have access to affordable transit services.

775
00:59:33,880 --> 00:59:34,620
Welcome to our Michael.

776
00:59:35,420 --> 00:59:36,500
Thank you, Mr. Chair.

777
00:59:36,500 --> 00:59:38,400
members of the board, at least Watson.

778
00:59:39,520 --> 00:59:44,900
This resolution before you would provide staff direction to my apologies, John Michael Quartez,

779
00:59:45,140 --> 00:59:46,760
with the Business and Community Development Department.

780
00:59:47,660 --> 00:59:52,940
Again, this resolution before you would provide staff direction to work on development of

781
00:59:52,940 --> 00:59:59,640
the governance structure in goals for creating a fund to enhance our community's ability to

782
00:59:59,640 --> 00:59:59,960
ensure...

783
01:00:00,000 --> 01:00:05,660
That low-income transit to populations have access to an essential and basic need, and that is transportation.

784
01:00:06,540 --> 01:00:10,800
Per direction received from board members Stafford and other members of the Finance and Audit Committee.

785
01:00:11,060 --> 01:00:27,900
This resolution also provides us direction to create an ad hoc committee comprised of hopefully members of the board of directors, members of the social services community and the community at large, to work on the governance and purpose and goals of this particular initiative.

786
01:00:27,900 --> 01:00:34,060
It is the initial recommendation of staff that the funds initial purpose specifically is to get

787
01:00:34,060 --> 01:00:38,280
cap metro passes into the hands of people who truly cannot afford our very affordable

788
01:00:39,000 --> 01:00:44,220
fares based on direction from the board and this committee that will be formed, the purpose

789
01:00:44,220 --> 01:00:47,940
of the fund could indeed expand to address other transportation gaps, but that would be

790
01:00:47,940 --> 01:00:52,540
our initial recommendation is to get transit passes available to people who cannot afford

791
01:00:53,240 --> 01:00:53,720
them.

792
01:00:54,100 --> 01:00:57,820
I'm ready to entertain any questions if you haven't just go to the finance and audit committee.

793
01:00:57,820 --> 01:01:01,660
and the resolution reflects the input we received from the committee that day.

794
01:01:02,520 --> 01:01:04,340
Thank you, John Michael, any questions or comments?

795
01:01:04,860 --> 01:01:05,560
Or remember lying warm?

796
01:01:06,320 --> 01:01:10,960
John Michael, I just want to make sure that I understand that the others understand this.

797
01:01:11,300 --> 01:01:20,460
So this is primarily to work with folks that can afford, as opposed to like disability, for instance,

798
01:01:20,780 --> 01:01:26,320
but it's based on a function of income level, primarily.

799
01:01:26,320 --> 01:01:31,240
Well, that is, to be determined, that certainly would be a factor.

800
01:01:32,340 --> 01:01:37,960
Our initial thoughts are to work with those social services that are working with folks

801
01:01:37,960 --> 01:01:39,880
in our community who are most in need.

802
01:01:40,740 --> 01:01:45,360
Capital Metro is probably best that we stay out of the business of doing income eligibility

803
01:01:45,360 --> 01:01:45,980
determination.

804
01:01:46,600 --> 01:01:50,000
There are already a number of organizations in our community who do that work.

805
01:01:50,400 --> 01:01:53,640
It's probably best that we work with them to identify the folks who truly cannot afford

806
01:01:53,640 --> 01:01:58,560
of fairs and work to get those fairs through those agencies to the folks who need them.

807
01:01:58,860 --> 01:02:02,800
It's very similar to an arrangement we currently have the discount pass program.

808
01:02:03,840 --> 01:02:11,860
So are we funding the, is it just, are we funding the group or are we funding the fairs

809
01:02:11,860 --> 01:02:14,360
for those that can afford it through this?

810
01:02:14,420 --> 01:02:23,620
The way we envision this working is there is a line item in the proposed budget of

811
01:02:23,620 --> 01:02:29,700
fund. We would also be seeking out resources from outside this community, federal money, other

812
01:02:29,700 --> 01:02:34,500
grant money that could be available, private fund raising, as well. We would, a number

813
01:02:34,500 --> 01:02:38,940
of our social services are now purchasing passes on the half of their clients. What we

814
01:02:38,940 --> 01:02:43,600
would do is, instead of folks purchasing, or those agencies purchasing passes directly from

815
01:02:43,600 --> 01:02:47,540
capital metro, we would have them purchase them from this fund, which would hopefully

816
01:02:47,540 --> 01:02:52,400
be able to subsidize these passes at a much higher level than capital metro is currently

817
01:02:52,400 --> 01:02:53,380
subsidizing the passes.

818
01:02:53,720 --> 01:02:58,080
Because we don't have access to certain federal funds as a transit provider that they might

819
01:02:58,080 --> 01:02:58,720
have access.

820
01:02:58,780 --> 01:02:59,200
Indeed.

821
01:02:59,520 --> 01:03:04,040
The reason that we would need to do this during outside entity is because as a transit agency,

822
01:03:04,280 --> 01:03:08,700
there are funds that could be used for this particular need that we cannot access.

823
01:03:09,300 --> 01:03:12,300
This outside fund could potentially access those funds.

824
01:03:12,600 --> 01:03:14,720
And when's this going to start up?

825
01:03:14,940 --> 01:03:18,480
Well, if we receive direction from the board, we would start working on this tomorrow.

826
01:03:18,480 --> 01:03:22,420
In fact, we've already had conversations over the last year with a number of the social

827
01:03:22,420 --> 01:03:24,200
services agencies on this concept.

828
01:03:24,820 --> 01:03:28,600
We had another meeting with one of the major stakeholders yesterday.

829
01:03:28,760 --> 01:03:32,140
We continued to develop this starting tomorrow or Monday.

830
01:03:33,480 --> 01:03:38,240
And have you gotten a positive response from the social service agencies that you've met

831
01:03:38,240 --> 01:03:39,480
with that they do this?

832
01:03:39,900 --> 01:03:44,860
Generally, yes, there are some folks who have expressed concern, but they're concerned

833
01:03:44,860 --> 01:03:50,040
really lies in not necessarily this idea, but within the context of a number of the other

834
01:03:50,040 --> 01:03:53,160
decisions that the Board are making many of them that you're making today.

835
01:03:53,820 --> 01:04:00,020
There is a lot of concern about capital metro's commitment to ensuring that there is a

836
01:04:00,020 --> 01:04:02,040
safety net for folks who cannot afford our services.

837
01:04:03,160 --> 01:04:07,780
And I suppose what we'll have to do is just be very successful with the efforts of those

838
01:04:07,780 --> 01:04:08,760
concerns can be a laid.

839
01:04:08,760 --> 01:04:20,680
But I'm assuming that they viewed this initiative, as at least on a temp, a perspective of whether or not they viewed as sufficient, that this is an attempt to create that safety net.

840
01:04:20,860 --> 01:04:30,920
I believe so, especially the folks with whom we've spoken to at length on this particular idea over the last year are those major participants of the discount pass program.

841
01:04:30,920 --> 01:04:35,700
agencies are spending hundreds of thousands of dollars collectively purchasing

842
01:04:35,700 --> 01:04:44,580
this, this passes that are already discounted over the cost that it, that there is to provide the service by capital metro.

843
01:04:45,240 --> 01:04:46,940
They're spending a lot of money on them currently.

844
01:04:47,300 --> 01:04:53,080
And so when we came to talk to them, we presented this as a way for them to continue to meet their clients' needs.

845
01:04:53,440 --> 01:04:57,980
But hopefully we can do it with an additional subsidy from resources outside the community.

846
01:04:57,980 --> 01:05:03,980
because certainly the need is great, and we need to find a way to make sure that this need is met.

847
01:05:04,700 --> 01:05:08,520
Yeah, and thanks for your honor, you've been working on this for a long time, and I would just say,

848
01:05:08,760 --> 01:05:14,400
you know, as we contemplate things like charging fairs for the first time to folks that have not paid, you know,

849
01:05:14,400 --> 01:05:20,480
elderly and disabled, and you know, you've heard a bunch of public testimony, obviously,

850
01:05:20,480 --> 01:05:25,460
and I absolutely take it a face value of people that are on fixed incomes that are not being adjusted.

851
01:05:26,120 --> 01:05:32,740
we're contemplating this as Dan's, you know, told us we need to think about the port,

852
01:05:32,860 --> 01:05:34,900
think about the port, think about the port, think about the port we need to.

853
01:05:35,520 --> 01:05:39,440
So I think it's a great program and, you know, a very creative approach.

854
01:05:39,640 --> 01:05:44,760
The one thing I would want to make sure we do is monitor the success of this, whether it's

855
01:05:44,760 --> 01:05:50,040
through some type of audit, but that we understand whether or not we're accomplishing its intended

856
01:05:50,040 --> 01:05:54,460
purposes, because we've got to try and mitigate the effects of increased affairs, if that's

857
01:05:54,460 --> 01:05:55,020
we go.

858
01:05:55,800 --> 01:06:01,320
And to that end, if I may just expand on what you said a little bit, if the Board does

859
01:06:01,320 --> 01:06:05,840
make a decision today to eliminate free fares, we've already proactively taken a look

860
01:06:05,840 --> 01:06:12,020
at who the major categories of folks that are using that disability fair card overwhelmingly

861
01:06:12,640 --> 01:06:18,200
their folks who are eligible to a mental health issue.

862
01:06:18,900 --> 01:06:24,360
And so the first folks that we would reach out to are the MHMR or ATC and actually that

863
01:06:24,360 --> 01:06:28,280
earlier this week, because we know that's where the impact is going to be greatest initially

864
01:06:28,280 --> 01:06:29,500
as far as it's sure numbers.

865
01:06:29,960 --> 01:06:35,540
So we want to work with the folks that will be most impacted in the greatest numbers

866
01:06:35,540 --> 01:06:38,080
by these particular policy decisions that are before the board.

867
01:06:38,500 --> 01:06:42,200
So we can ensure that those impacts are mitigated as much as possible.

868
01:06:43,360 --> 01:06:43,940
Thank you, John Michael.

869
01:06:44,340 --> 01:06:54,280
Or remember for now, I would just add, because I've been in some conversations, some of

870
01:06:54,280 --> 01:07:01,700
Cap Metro are concerned that we would be basically turning over something that they be with the government responsibility over to the private sector

871
01:07:01,700 --> 01:07:03,460
And I just want to make sure that

872
01:07:04,160 --> 01:07:11,760
From my perspective, I don't think we're doing that. I think we have a responsibility, but we're not the only folks who are part of this and other folks seem to step up.

873
01:07:11,780 --> 01:07:14,660
And I do have the hope that this

874
01:07:15,720 --> 01:07:19,160
Proposed structures and enable us to do that. We're still getting meeting meetings to contribute

875
01:07:19,160 --> 01:07:23,220
and monitor, but hopefully, I think that the key thing is that we're going to be able to

876
01:07:23,220 --> 01:07:29,460
track other funds to make this happen, that not only will help our writers, but I think

877
01:07:29,460 --> 01:07:33,340
folks, to me, hopefully this thing becomes a bigger thing than just catmental service

878
01:07:33,340 --> 01:07:36,780
here, because we do not fully serve the full region, and that's part of the challenge for folks

879
01:07:36,780 --> 01:07:40,220
who are low income, who are disabled. So, great.

880
01:07:41,080 --> 01:07:41,580
We'll remember staff.

881
01:07:42,120 --> 01:07:45,760
Yes, first of all, did we have any nice time to speak on this topic?

882
01:07:45,760 --> 01:07:49,260
And I plan on calling them up before we take action.

883
01:07:51,280 --> 01:07:54,580
I want to say that I'm really excited about this prospect.

884
01:07:55,480 --> 01:08:02,040
I think that one of the things that drew me to this board was the idea that

885
01:08:02,040 --> 01:08:07,720
Transportation needs to be a community effort and not just a community service.

886
01:08:07,820 --> 01:08:15,240
And I think that to have an opportunity to create a system with a variety of leadership

887
01:08:15,240 --> 01:08:22,000
both from the board and from community service providers to find a solution that is long-term,

888
01:08:22,220 --> 01:08:28,320
that's sustainable, that is responsible, and that is caring is probably the highest calling

889
01:08:28,320 --> 01:08:29,140
we can have.

890
01:08:29,560 --> 01:08:33,620
So I'm very excited about this, and I want to say to John Michael, thank you for the work

891
01:08:33,620 --> 01:08:34,140
on this.

892
01:08:34,180 --> 01:08:36,020
I know it's been extensive.

893
01:08:37,400 --> 01:08:43,520
I'm excited that the Austin Community Foundation has agreed to partner with us on this as

894
01:08:43,520 --> 01:08:45,580
fiscal agent, I'm right about that, right?

895
01:08:46,000 --> 01:08:47,560
Yes, but before we execute any kind of

896
01:08:47,560 --> 01:08:49,080
fundamental agreement, we will bring that back to you.

897
01:08:49,220 --> 01:08:50,740
We didn't want to take that step until we could be.

898
01:08:50,780 --> 01:08:54,400
But the willingness is there, because I feel like the

899
01:08:54,400 --> 01:08:58,640
fiduciary oversight will be extensive, and it will be

900
01:08:58,640 --> 01:08:59,740
beyond reproach.

901
01:09:01,200 --> 01:09:04,940
I do think it will be our responsibility, both as the

902
01:09:04,940 --> 01:09:08,260
ad hoc committee, and as the board, to ensure that

903
01:09:08,260 --> 01:09:10,200
it does not, the fund does not reach a point where

904
01:09:10,200 --> 01:09:12,220
it's no longer sustainable, and that we continue to

905
01:09:12,220 --> 01:09:17,500
and resources, but I'm excited about it,

906
01:09:17,500 --> 01:09:22,140
and there's not been a whole lot of this for the last few months.

907
01:09:22,920 --> 01:09:23,700
Thank you, John.

908
01:09:23,980 --> 01:09:24,340
Thank you.

909
01:09:28,860 --> 01:09:29,620
Just to you.

910
01:09:30,600 --> 01:09:33,520
So this resolution provides a starting point.

911
01:09:34,000 --> 01:09:35,260
It provides the starting of the fund,

912
01:09:36,100 --> 01:09:38,780
and establishes some support for it.

913
01:09:38,900 --> 01:09:41,520
But there's no real implementation plan at this point, right?

914
01:09:41,580 --> 01:09:43,140
As far as what are the criteria,

915
01:09:43,140 --> 01:09:47,520
is what is the policy that you use, how do we monitor its performance, how do we ensure

916
01:09:47,520 --> 01:09:48,740
it's a successful effort.

917
01:09:49,600 --> 01:09:53,420
Is the first step for you to develop that implementation plan and then bring it back to

918
01:09:53,420 --> 01:09:56,540
the board so that we can discuss it and see where it's headed?

919
01:09:57,160 --> 01:09:58,900
Absolutely, and that would be the role of this at Huck committee.

920
01:09:59,580 --> 01:10:03,700
Again, I have my own ideas, and I'm sure others do about how this may, that's the effect

921
01:10:03,700 --> 01:10:04,100
of it.

922
01:10:04,220 --> 01:10:08,260
But we certainly want to engage all the stakeholders involved to make sure that we're all on

923
01:10:08,260 --> 01:10:11,840
the same page, because as Board Member of the Stafford said, this is a community issue.

924
01:10:11,840 --> 01:10:13,920
This is not a capital metro issue alone.

925
01:10:13,920 --> 01:10:16,500
This is a community need, and we have to work together

926
01:10:16,500 --> 01:10:18,260
as a community to meet it.

927
01:10:18,460 --> 01:10:19,900
Thank you.

928
01:10:20,220 --> 01:10:21,640
John Markov just had one question.

929
01:10:21,740 --> 01:10:23,660
How many board members do you envision sitting

930
01:10:23,660 --> 01:10:24,680
on this ad hoc committee?

931
01:10:25,820 --> 01:10:29,480
Well, I would advise not a quorum, but certainly as many

932
01:10:29,480 --> 01:10:30,540
as we'll take your advice.

933
01:10:32,580 --> 01:10:38,120
But I would welcome and appreciate any and all takers, certainly.

934
01:10:38,680 --> 01:10:39,880
I would hope at least two.

935
01:10:40,420 --> 01:10:41,080
Thank you.

936
01:10:41,080 --> 01:10:42,960
Any other questions comments?

937
01:10:43,600 --> 01:10:47,320
If not, we do have one citizen signed up to speak to the board on this item.

938
01:10:49,160 --> 01:10:49,340
Welcome.

939
01:10:50,680 --> 01:10:52,200
Seeing you two times this week, Dan.

940
01:10:52,660 --> 01:10:54,000
All right, nice to see you again.

941
01:10:55,540 --> 01:10:57,160
Board members, Board Chair Martinez.

942
01:10:57,580 --> 01:11:02,140
Thanks so much for allowing me to come up and talk a little bit about this particular subject.

943
01:11:05,630 --> 01:11:07,770
I represent meals on wheels and more.

944
01:11:07,830 --> 01:11:09,050
I'm the President and CEO.

945
01:11:09,350 --> 01:11:10,570
Is my like not on or?

946
01:11:10,570 --> 01:11:15,590
I'm sorry. I'm about, I'm getting there. I'll be quicker. I'm Dan Prood. I'm the President

947
01:11:15,590 --> 01:11:20,330
and CEO of Meals on Wheels and More. I'm the Chair of One Voice Central Texas, which

948
01:11:20,330 --> 01:11:24,950
is a collaboration of 40 of the leading nonprofit organizations here in town in the Human

949
01:11:24,950 --> 01:11:30,670
Service area. We appreciate the fact that we've been able to come to the Finance Committee

950
01:11:30,670 --> 01:11:35,050
and present there. You've been meeting with several of our representatives over the last

951
01:11:35,050 --> 01:11:42,330
weeks. I think we too look forward to this initiative and a new possible way of looking at providing

952
01:11:42,330 --> 01:11:46,750
transportation assistance. So people who are in need with disabilities, people living in poverty

953
01:11:46,750 --> 01:11:51,730
in this community, it's critical. You all know that and you all are doing a hard work to make

954
01:11:51,730 --> 01:11:57,750
that happen. I also am here to request a couple of things. Number one, we hope that y'all will consider

955
01:11:57,750 --> 01:12:02,770
one's waste central taxes as a partner in this process. And when you're appointing folks to this

956
01:12:02,770 --> 01:12:13,830
We would like to make recommendations to you, as folks that might be willing to serve, have the background experience and knowledge to be a benefit to the process.

957
01:12:15,250 --> 01:12:19,810
We serve tens of thousands of people who use this service.

958
01:12:20,790 --> 01:12:26,470
We spend hundreds of thousands of dollars providing all kinds of assistance to folks in this community.

959
01:12:26,470 --> 01:12:46,570
One of the concerns we have a little bit in the Frank, I think this goes to one of the comments you had made, is I think while there are many opportunities for additional funding out there, we're going to have to work in partnership to make that happen and we've already got a pretty full plate and a pretty full agenda.

960
01:12:46,570 --> 01:12:53,950
And it's sometimes it's easy to say, well, we can sit down and we can look for a federal grant and we can make application and we can do that.

961
01:12:54,470 --> 01:13:00,050
Well, all the agencies have waiting list whether it's safe place or meals on wheels or caritas or whoever it may be.

962
01:13:00,370 --> 01:13:08,070
We're pretty busy. Our plates are full. So how exactly do we do that? So I would hope that this task force would maybe look at some innovative ideas.

963
01:13:08,070 --> 01:13:20,570
maybe there would be some funding for a collaborative effort to get some fund raising or some development dollars in place to maybe help support those kind of requests.

964
01:13:21,050 --> 01:13:28,530
It's just a thought maybe a little innovative deal because it's going to be tough for us to go to our development staff and say,

965
01:13:28,530 --> 01:13:32,910
here's a whole new series of grants that you need to go after and funding that you have to pursue.

966
01:13:33,090 --> 01:13:34,870
It's particularly tough right now.

967
01:13:34,870 --> 01:13:41,050
But we are anxious to work with you all, we think it's a wonderful idea, and I think it'll be a successful partnership.

968
01:13:41,570 --> 01:13:42,770
Just wanted to add that.

969
01:13:42,870 --> 01:13:43,330
Thank you, Dan.

970
01:13:43,370 --> 01:13:44,370
Thank you all very much.

971
01:13:44,790 --> 01:13:45,310
Appreciate it.

972
01:13:45,390 --> 01:13:49,910
Remember for now, I could just make one comment to your point, because this is a concern I had when it was first raised.

973
01:13:50,110 --> 01:13:55,490
I think the intent is to make the pie larger, not to take from your pie that you guys get.

974
01:13:55,670 --> 01:13:58,630
Because we get, I'm in the same boat, we get some funding for transportation.

975
01:13:58,950 --> 01:14:03,230
We want to make the pie larger, and I just take up pieces of the pie, so we don't have to put in as much.

976
01:14:03,230 --> 01:14:04,830
Yeah, I know you do. Thanks, Frank.

977
01:14:05,370 --> 01:14:05,870
Thank you.

978
01:14:06,110 --> 01:14:06,590
Thank you, Dan.

979
01:14:09,070 --> 01:14:09,750
Any other comments?

980
01:14:09,910 --> 01:14:10,390
Questions?

981
01:14:10,750 --> 01:14:12,850
If not, I'll entertain a motion to approve this item.

982
01:14:13,990 --> 01:14:15,350
Motion by Board Member Salas.

983
01:14:15,970 --> 01:14:17,270
Second by Board Member Fernandez.

984
01:14:18,510 --> 01:14:20,250
All those in favor, please say aye.

985
01:14:20,750 --> 01:14:20,870
Aye.

986
01:14:21,370 --> 01:14:22,010
Those opposed?

987
01:14:22,210 --> 01:14:22,990
Any abstentions?

988
01:14:23,190 --> 01:14:25,350
That motion carries on a vote of eight to zero.

989
01:14:26,650 --> 01:14:33,330
Action item number nine is approval of the proposed January 2011 service changes.

990
01:14:33,330 --> 01:14:34,430
Welcome, Roberta.

991
01:14:36,800 --> 01:14:44,280
Good morning. My name is Roberta Gonzalez. We capital met just planning department. Today's item is to seek approval of January 2011 service changes.

992
01:14:45,480 --> 01:14:53,260
Just about a few days ago, we had a public hearing of which most of you as board members were present to hear comments from the public regarding these changes.

993
01:14:54,240 --> 01:14:59,980
The themes of these changes are as follows, a consolidation of services out in North Austin, North of U.S.

994
01:15:00,000 --> 01:15:07,200
On 23. Consolation of our express services up in North West Austin, which includes two routes, Route

995
01:15:07,200 --> 01:15:14,380
984-986, being combined into one single route called Route 985. A consolidation of services

996
01:15:14,380 --> 01:15:21,160
in far North West Austin as well to near the communities of Jones Town and Lagovista, and coordinating

997
01:15:21,800 --> 01:15:26,440
with the community of Cedar Park to introduce service for the first time in that area in a while.

998
01:15:26,440 --> 01:15:39,260
And that introduction of that service would be on the assumption and the reliance that Cedar Park would pay 100% of the service that is being provided within the city limits there.

999
01:15:39,980 --> 01:15:45,100
The last two items are a realignment of service in far east Austin that serves the main or community.

1000
01:15:45,100 --> 01:15:50,720
and coordinating with our partner, the Capital Area Rule Transportation Services, which is named

1001
01:15:50,720 --> 01:15:59,220
cards, to coordinate services that would enable the community of Elgin to be able to transport

1002
01:15:59,220 --> 01:16:03,520
their residents over towards Mainer and coordinate with those services so that we would have

1003
01:16:03,520 --> 01:16:07,400
one stream line service operating to and from the downtown area to those two communities.

1004
01:16:08,140 --> 01:16:13,040
Finally, we are proposing an adjustment to the Metro Rail Schedule to improve upon some of

1005
01:16:13,040 --> 01:16:17,900
that we offer in the peak service, and we will be introducing mid-date level service to fill

1006
01:16:17,900 --> 01:16:22,520
in the void that we right now have, where we only operate in the mornings, and then we only

1007
01:16:22,520 --> 01:16:25,840
operate in the afternoon peak periods. We will now be able to operate from morning until

1008
01:16:25,840 --> 01:16:30,920
afternoon with the mid-day service being turned on. We've been able to communicate directly

1009
01:16:30,920 --> 01:16:35,500
with those particular writers overwhelmingly there in favor of the particular change that

1010
01:16:35,500 --> 01:16:40,380
we were proposing. They see a benefit of that service being more so with the introduction

1011
01:16:40,380 --> 01:16:42,580
that level of service.

1012
01:16:44,140 --> 01:16:48,680
With that, I'd be happy to answer any details or any questions that you may have, there

1013
01:16:48,680 --> 01:16:52,760
were some that may have been raised at the hearing that you may have wanted or thought a little

1014
01:16:52,760 --> 01:16:53,420
bit further.

1015
01:16:53,840 --> 01:16:55,760
Well, that let me turn it back over to you.

1016
01:16:55,840 --> 01:16:56,460
What do you remember since?

1017
01:16:57,080 --> 01:16:57,920
Thank you.

1018
01:16:58,280 --> 01:17:04,340
Roberto, one of the things that I looked at the route in my name was it is the 240.

1019
01:17:04,340 --> 01:17:16,320
So, and I've been watching the ridership pretty much since our hearing on Monday explain to me how it's going to be realigned and how that service is going to be consolidated.

1020
01:17:16,940 --> 01:17:18,320
Sure, I can show you map.

1021
01:17:18,800 --> 01:17:19,740
That's better.

1022
01:17:33,660 --> 01:17:34,320
Yes, man.

1023
01:17:44,370 --> 01:17:52,070
Route 240 currently starts at North Lamar Transit Center near the intersection of US-1A3 and North Lamar.

1024
01:17:52,070 --> 01:18:01,810
And it operates through the neighbourhoods just north of the North Lamar transit center where we have a high density of apartment complexes, near Runberg and Rutland area.

1025
01:18:02,590 --> 01:18:08,450
It travels right now on a street called Parkfield Lane, which is highly residential single family.

1026
01:18:09,570 --> 01:18:15,170
And it travels west on break or lane, over towards Amherst and Duwall in the neighborhood.

1027
01:18:15,170 --> 01:18:23,390
What we're looking to do is re-align the service, so it still continues to serve the neighbourhood's north of the north of the north of the march transit center, up to the Runberg and Rutland area.

1028
01:18:24,090 --> 01:18:31,430
And then travel on Rutland Road, travel west and east, over towards the Burnett Road corridor.

1029
01:18:31,750 --> 01:18:38,070
Well, it will then serve alongside service in that area, just east of the domain development.

1030
01:18:38,070 --> 01:18:42,930
And then take over service that operates along an area called Stone Hollow,

1031
01:18:43,690 --> 01:18:47,270
metric Boulevard, and out towards the North Austin Medical Center.

1032
01:18:48,090 --> 01:18:50,650
The area of Stone Hollow has apartment complexes,

1033
01:18:51,290 --> 01:18:53,190
ACC, North Ridge is in that area,

1034
01:18:54,110 --> 01:18:57,790
and the northern terminus of this route would now be the market at Palmer,

1035
01:18:58,030 --> 01:19:01,210
which is a grocery stores and retail development there,

1036
01:19:01,270 --> 01:19:02,910
as well as the North Austin Medical Center.

1037
01:19:03,630 --> 01:19:07,630
So I'm not actually familiar with the neighborhood into which you reside,

1038
01:19:07,630 --> 01:19:10,590
But maybe you can tell me where you live.

1039
01:19:11,110 --> 01:19:14,750
See that dot at the top, in the circle 142.

1040
01:19:14,830 --> 01:19:15,570
Yes, ma'am.

1041
01:19:15,570 --> 01:19:18,990
Okay, I can walk from my house to that dotted form of the way.

1042
01:19:20,090 --> 01:19:22,490
So is the 142 taking over that?

1043
01:19:22,710 --> 01:19:22,950
Yes.

1044
01:19:23,030 --> 01:19:27,930
In that section, we operate right now service on weekdays.

1045
01:19:28,210 --> 01:19:29,310
That will be removed.

1046
01:19:29,710 --> 01:19:33,850
And the substitution would be route 142 which would operate weekdays peak periods.

1047
01:19:33,850 --> 01:19:40,770
There are approximately 30 riders of the 400 that utilize the service a day that would be impacted in that area.

1048
01:19:41,110 --> 01:19:46,730
They would have the options to use 142, which would enable them to still travel towards most of these corridors,

1049
01:19:46,930 --> 01:19:49,850
but it would be limited to the weekday peak periods only.

1050
01:19:51,550 --> 01:19:55,490
They would not have all day service, like they're accustomed to right now with this change.

1051
01:19:55,790 --> 01:19:58,630
So right now, the one, the 240 is all day.

1052
01:19:58,630 --> 01:20:05,670
provide all day weekday service and the 142 will provide peak period of

1053
01:20:05,670 --> 01:20:09,130
weekday. That's correct. Will there be any weekend service? There is no

1054
01:20:09,130 --> 01:20:12,990
weekend service for that particular neighborhood. Now the new 240 route which

1055
01:20:12,990 --> 01:20:17,310
currently only operates on weekday will now have Saturday and Sunday service.

1056
01:20:17,490 --> 01:20:20,890
So some of these areas such as North Austin Medical Center and apartment

1057
01:20:20,890 --> 01:20:24,670
complex and these zones that have never had that type of service will now

1058
01:20:24,670 --> 01:20:30,130
We receive in that service, okay, which means also that ACC will now have weekend service also

1059
01:20:30,130 --> 01:20:35,070
We will have we can service it. There's a need to try it. Yes, ma'am. Thank you

1060
01:20:35,070 --> 01:20:36,230
We're memorandum

1061
01:20:37,090 --> 01:20:39,870
I was just going to ask a quick question the 392

1062
01:20:41,190 --> 01:20:41,670
route

1063
01:20:41,670 --> 01:20:45,550
Can you explain what the what the changes are how many people are impacted by

1064
01:20:45,550 --> 01:20:53,250
Religning to 40 actually I think the reason we put this particular area in here is this portion of of breaker

1065
01:20:53,250 --> 01:21:02,110
Lane, which is served by Route 240, which still be served by another route and Route 392 still enables folks to utilize service in this section.

1066
01:21:02,370 --> 01:21:04,890
So they would not be without any service they would still have service.

1067
01:21:05,490 --> 01:21:09,170
So what this shows is that these folks will have an alternative.

1068
01:21:09,370 --> 01:21:12,110
That's correct. The grades are the areas where the alternatives are available.

1069
01:21:12,770 --> 01:21:18,150
The section right here along Parkfield Drive is the only area that would not have the service available.

1070
01:21:18,830 --> 01:21:20,370
That is single family residential and.

1071
01:21:20,990 --> 01:21:22,730
And how many people does that represent?

1072
01:21:22,730 --> 01:21:30,930
off the top of my head, I could not tell you, but it's not a large number when compared to

1073
01:21:30,930 --> 01:21:32,190
to looking at the whole.

1074
01:21:32,650 --> 01:21:35,030
Okay, so is it on the order of the same number of people up there?

1075
01:21:35,030 --> 01:21:39,170
Maybe on the order of the same amount as up there, maybe 30-ish in that area, because it's

1076
01:21:39,170 --> 01:21:40,970
single-family residential in that area.

1077
01:21:41,330 --> 01:21:42,450
There aren't apartment complexes.

1078
01:21:42,690 --> 01:21:45,510
There are no apartment conflicts that are located in that zone.

1079
01:21:46,670 --> 01:21:50,790
And the 392 alternative for the folks on that's breaker?

1080
01:21:51,410 --> 01:21:51,630
Yes.

1081
01:21:51,630 --> 01:21:58,550
Does that represent a change in hours of service the way the 142 does now that'll be an existing service to just

1082
01:21:59,090 --> 01:22:02,070
The gestations act and it's as a there's an alternative

1083
01:22:03,830 --> 01:22:07,630
We'll remember our chair first. Let's do we have a system this time to speak on this we do

1084
01:22:08,090 --> 01:22:10,290
Well hold my questions to let this okay

1085
01:22:10,290 --> 01:22:15,410
With that we'll go to the systems and this we're broke. I just want to know where we are with the

1086
01:22:15,410 --> 01:22:18,870
the 904-9806 issue just

1087
01:22:19,330 --> 01:22:19,810
Sure

1088
01:22:20,890 --> 01:22:25,810
any updates, any further feedback on the proposed...

1089
01:22:26,570 --> 01:22:30,850
Not any different than what we've proposed to the public, since our meeting out in Leander.

1090
01:22:32,130 --> 01:22:36,770
Ninety-six is a route that originates and terminates at Leander Station.

1091
01:22:37,290 --> 01:22:42,650
Its function is to pick up passengers at that one particular station, and then express the VLUS-1-3-35

1092
01:22:42,650 --> 01:22:44,950
to reach the state office complex in downtown.

1093
01:22:45,530 --> 01:22:51,690
In 1984, does the same type of activity, but it's, it's origin is lake line station.

1094
01:22:52,250 --> 01:22:57,350
Our proposal is to combine those two services, so those two stations continue to be

1095
01:22:57,350 --> 01:22:57,630
served.

1096
01:22:58,110 --> 01:23:02,970
We would still travel the U.S. 1, 23, 23, 235 and still deliver passengers to the

1097
01:23:02,970 --> 01:23:05,410
state office complex and downtown along the same stops.

1098
01:23:05,990 --> 01:23:11,450
Our goal is to continue to have three trips in the morning from the land station and three

1099
01:23:11,450 --> 01:23:15,530
trips in the morning from Lake Lines station, it just happened to be combined.

1100
01:23:17,110 --> 01:23:17,450
I don't understand.

1101
01:23:17,450 --> 01:23:19,570
But I was furious as to what the feed that's been from.

1102
01:23:20,150 --> 01:23:25,010
And you went out to the Lake Lines and we understand this and surveyed current

1103
01:23:25,010 --> 01:23:25,330
riders.

1104
01:23:25,490 --> 01:23:25,670
Correct?

1105
01:23:25,770 --> 01:23:26,810
I just want to see if we did.

1106
01:23:27,230 --> 01:23:30,190
Generally, I'm sure you're going to make everyone happy, but there's some general

1107
01:23:31,050 --> 01:23:34,510
consensus that this is 95 route is satisfactory.

1108
01:23:34,910 --> 01:23:39,770
Well, at the meeting that we had in the Leander community, that's when we tried to

1109
01:23:39,770 --> 01:23:44,410
with as many folks as we could one-on-one, and we broached that option at that time and we

1110
01:23:44,410 --> 01:23:50,270
continued with that. We then brought it back out in a public format in terms of making sure

1111
01:23:50,270 --> 01:23:55,670
we documented exactly what we were proposing. My experience has been that the folks that we talked

1112
01:23:55,670 --> 01:24:01,170
to most of them have accepted the fact that that's a reasonable compromise. What we had been

1113
01:24:01,170 --> 01:24:06,010
proposing prior to would have been consolidating those services but using MoPAC and 38 Street.

1114
01:24:06,010 --> 01:24:10,070
This would enable them to still continue to travel down the corridor

1115
01:24:10,070 --> 01:24:15,150
to they feel this most efficient in operations and still enable us to drop

1116
01:24:15,150 --> 01:24:18,230
and deliver passengers and pick up passengers and the state complex and downtown.

1117
01:24:19,110 --> 01:24:24,250
In the same exact bus stops that they're accustomed to being delivered and picked up at.

1118
01:24:24,650 --> 01:24:29,270
Our goal is to try to keep those times of departures in the afternoon morning

1119
01:24:29,270 --> 01:24:33,190
close to what they're accustomed to having right now from each of those two stations.

1120
01:24:34,690 --> 01:24:37,130
What does the red line I rely on?

1121
01:24:37,130 --> 01:24:38,450
Where does the red line?

1122
01:24:39,610 --> 01:24:42,710
Red line, you mean a capital metro line?

1123
01:24:44,190 --> 01:24:45,250
Capital metro is red line.

1124
01:24:45,770 --> 01:24:46,990
There's a station here at Leander.

1125
01:24:47,470 --> 01:24:52,550
It travels parallel to US-183.

1126
01:24:52,990 --> 01:24:53,630
And then it does.

1127
01:24:53,910 --> 01:24:54,110
It does.

1128
01:24:54,110 --> 01:24:54,570
It does.

1129
01:24:54,750 --> 01:24:55,010
It does.

1130
01:24:55,230 --> 01:24:55,330
It does.

1131
01:24:55,330 --> 01:24:55,890
It does.

1132
01:24:56,210 --> 01:24:57,210
It does.

1133
01:24:57,210 --> 01:25:03,670
towards Lake Lines Station. Travels over towards Howard Station, down towards Cramer, towards

1134
01:25:03,670 --> 01:25:11,990
Crest View Station near Lamar, Highland Station, MLK Boulevard, or MLK Station, Salteo, and then downtown.

1135
01:25:17,640 --> 01:25:22,700
Is there an assumption for the folks that some of these folks are going to move over to that

1136
01:25:22,700 --> 01:25:28,500
commuter line? There may be some that choose to do so. We believe most of them will

1137
01:25:28,500 --> 01:25:31,980
continue to take advantage of the bus service that we offer.

1138
01:25:32,520 --> 01:25:35,240
The commuter rail line, even with the enhanced service

1139
01:25:35,240 --> 01:25:38,060
that we're often in midday, has a longer operating

1140
01:25:38,060 --> 01:25:38,660
span.

1141
01:25:39,040 --> 01:25:40,740
And our express services have traditionally

1142
01:25:40,740 --> 01:25:44,620
been a very, very narrow window, because we have found

1143
01:25:44,620 --> 01:25:48,880
that we cannot actually rely on our operation times

1144
01:25:48,880 --> 01:25:51,580
once we get up beyond a certain point in the morning.

1145
01:25:52,000 --> 01:25:55,420
That's when we start to be in the same traffic patterns

1146
01:25:55,420 --> 01:25:56,680
as normal automobiles.

1147
01:25:56,680 --> 01:26:02,700
So our express buses are in a narrow focus, our rail line is a larger window.

1148
01:26:03,040 --> 01:26:10,180
Some may choose to take advantage if it meets their needs, but most we believe will stay with what the service will offer.

1149
01:26:10,440 --> 01:26:11,740
And that's been my feedback as well.

1150
01:26:11,840 --> 01:26:21,140
I live in the general area and the feedback is that this is fairly heavily used around people rely on it to get downtown quickly.

1151
01:26:21,380 --> 01:26:25,220
They don't feel that they'll get the same level of service from a commuter rail.

1152
01:26:25,220 --> 01:26:36,020
And so there's concern that the focus of this is to drive people onto commuter rail and I just want to be sure that that's not the case.

1153
01:26:36,400 --> 01:26:38,000
It's an option that they'll still have.

1154
01:26:38,040 --> 01:26:41,240
They'll have commuter rail is an option and this express buses is an option.

1155
01:26:41,380 --> 01:26:42,360
But that's not the goal.

1156
01:26:42,660 --> 01:26:43,240
That's not the goal.

1157
01:26:43,560 --> 01:26:48,320
This is a consolidation of services looking at how effective and how efficient are we with the express buses.

1158
01:26:48,320 --> 01:26:57,560
There, those two routes are in the two thirds or it depends on the trip, range in terms of loads and what we're trying to do is consolidate and make more efficient use of those resources.

1159
01:26:57,920 --> 01:27:02,780
In my packet, I've got the supporting information.

1160
01:27:04,080 --> 01:27:12,300
And it says staff is continuing to work on refinements to the original proposal to meet patronese while complying with agency objectives and standards.

1161
01:27:12,300 --> 01:27:19,580
So, I'm not sure exactly what that means, it doesn't tie down for me exactly what the proposal is.

1162
01:27:20,940 --> 01:27:27,400
Can you tell me exactly what efforts you're making and how do you expect this description

1163
01:27:27,840 --> 01:27:31,740
or that description to change as a result of that effort?

1164
01:27:32,140 --> 01:27:37,220
The only thing that would change is that we're making sure that we narrow down exactly the departure times

1165
01:27:37,220 --> 01:27:42,360
from each of those two stations to ensure that we are as close to our current times from

1166
01:27:42,360 --> 01:27:43,120
those two stations.

1167
01:27:43,660 --> 01:27:48,480
We may or may not be able to achieve that in the morning or afternoon, which respect

1168
01:27:49,620 --> 01:27:51,880
to one of those stations, for instance.

1169
01:27:52,580 --> 01:27:56,960
We can leave at the exact same time from the under station, but it may take us a few extra

1170
01:27:56,960 --> 01:28:00,840
minutes, and it will take us a few extra minutes to arrive to Lake Line Station.

1171
01:28:00,840 --> 01:28:06,280
So that's why we're just making sure that it gives us an avenue to just state that we're

1172
01:28:06,280 --> 01:28:09,380
going to work towards trying to ensure that we have about the approximately

1173
01:28:10,300 --> 01:28:11,340
same departures.

1174
01:28:11,700 --> 01:28:13,540
Thank you.

1175
01:28:13,880 --> 01:28:14,200
All right.

1176
01:28:14,500 --> 01:28:15,860
There are no other questions or comments.

1177
01:28:16,000 --> 01:28:17,120
Actually, do you have one more question?

1178
01:28:17,120 --> 01:28:17,320
Okay.

1179
01:28:17,620 --> 01:28:21,760
On the 2014 Northwest Flex,

1180
01:28:24,040 --> 01:28:27,320
I believe it says under rationale, the proposed routing would offer service

1181
01:28:27,320 --> 01:28:31,540
to most of the Northwest Dialogue customers as well as current mental access as

1182
01:28:31,540 --> 01:28:39,560
in the area and then it says that the metro access area for logivista and Jones town will be retracted.

1183
01:28:39,680 --> 01:28:40,640
What does that mean, exactly?

1184
01:28:43,260 --> 01:28:50,300
Well, the metro access service area is dictated by a three quarter mile boundary around a fixed route service.

1185
01:28:51,040 --> 01:28:56,440
So we are able to serve clients within three quarters of a mile of a fixed route service.

1186
01:28:56,440 --> 01:29:24,280
As we change this particular route, and we consolidate services, the dollarized services in that zone operates beyond that three quarters of a mile, it's a demand response service, and it operates three days out of the week, very limited hours, and with the days of operation, very limited number of days, and it's so functions to carry folks from any one of the parts of those communities, over towards the downtown area, but it's only one trip in the morning, one trip in the afternoon.

1187
01:29:24,280 --> 01:29:32,800
We're proposing to offer more service throughout the day, allow that boundary or allow our service to flex beyond the fixed route.

1188
01:29:32,860 --> 01:29:39,340
Normally, a fixed route bus only stops a designated stop and does not deviate anywhere off-brow.

1189
01:29:39,880 --> 01:29:50,080
Under this proposal, the flex route would enable us to deviate at least three quarters of a mile past that route, so that we could at least try to serve clients anywhere in and around that boundary.

1190
01:29:50,080 --> 01:29:51,500
So that's what we're going to do.

1191
01:29:52,020 --> 01:29:55,120
What we're trying to say is that the demand response boundary,

1192
01:29:55,340 --> 01:29:59,980
which is a lot larger, is the one that we cannot fully exist.

1193
01:30:00,000 --> 01:30:13,480
Spectacerve with the way that we're designing this particular service. So there are some clients who may or may not be using that particular service of the dollar, right, that may or may not be able to use what we're proposing now.

1194
01:30:13,700 --> 01:30:21,720
And we've been able to map out and work with carts, who's our provider for the service, to see who might be the sum of those folks that may or may not be affected.

1195
01:30:22,680 --> 01:30:29,500
That particular dollar, right, is because it's so infrequent in operation Monday, Wednesdays and so on and in the limited hours.

1196
01:30:30,000 --> 01:30:37,620
The type of person that might use that service is not a continuing rider, it depends on what their function is.

1197
01:30:38,240 --> 01:30:43,620
So there are some who may be able to use a new service because if they can get to the in and around that corridor,

1198
01:30:44,060 --> 01:30:45,220
some may still be without that.

1199
01:30:45,400 --> 01:30:48,380
And we'll continue to try to work to see how we might be able to meet the need.

1200
01:30:48,840 --> 01:30:55,020
Cars could still step in and try to meet that void between three quarters of mile and what we're leading with the dollar ride

1201
01:30:55,020 --> 01:30:57,020
because they offer services in the rural areas.

1202
01:30:57,020 --> 01:31:06,600
Right, and so for, I'm saying that you have no data about how many Metro access customers would be impacted as a result of this change.

1203
01:31:06,760 --> 01:31:19,340
I mean, on Metro access customers, I would have to ask one of my staff versus Meredith Highsmith who worked on this to come answer that because I believe that we've got close to most of those customers.

1204
01:31:23,200 --> 01:31:24,760
Hi, members of the board.

1205
01:31:24,760 --> 01:31:27,400
There are high-smits in your planner for Capitol Metro.

1206
01:31:28,200 --> 01:31:33,460
What we have done is work with our Metro Access team to ensure that we are mapping all

1207
01:31:33,460 --> 01:31:37,420
of the Metro Access clients in the area as well as the passengers that currently utilize

1208
01:31:37,420 --> 01:31:42,420
the North West style and the two-fourteen service and just do an overlay to see what the

1209
01:31:42,420 --> 01:31:43,880
potential effect is.

1210
01:31:44,260 --> 01:31:48,040
It's our understanding at this time that the majority of the Metro Access passengers in

1211
01:31:48,040 --> 01:31:52,900
that corridor, the three-quarter mile-quarter, will be able to utilize this new proposed

1212
01:31:52,900 --> 01:31:53,680
flexible route.

1213
01:31:53,680 --> 01:31:58,800
There is an exception with a couple of passengers that we're utilizing the Northwest Dialoride.

1214
01:31:59,640 --> 01:32:02,640
We have sent letters to all of those passengers.

1215
01:32:02,640 --> 01:32:05,560
We do have their addresses as well as made phone calls.

1216
01:32:06,060 --> 01:32:14,240
And we are continuing to work with our Metro Access Department to ensure that those who are relying on the transportation system have a way to get where they need to go.

1217
01:32:14,960 --> 01:32:19,260
So you do know that there's some number of people who are impacted.

1218
01:32:19,780 --> 01:32:20,600
How many is it?

1219
01:32:20,600 --> 01:32:24,760
We know that there are two people that will be directly impacted on the Northwest

1220
01:32:24,760 --> 01:32:33,080
Dialrod and there are two to three people currently in Metro Access that we are working with our Metro Access team on.

1221
01:32:35,360 --> 01:32:35,380
Okay.

1222
01:32:35,480 --> 01:32:36,140
Thank you, Mayor.

1223
01:32:36,880 --> 01:32:37,480
Any other questions?

1224
01:32:38,380 --> 01:32:38,900
Comments?

1225
01:32:40,080 --> 01:32:43,840
With that, we'll go to the citizens that have signed up to speak to us on this item.

1226
01:32:43,980 --> 01:32:45,420
The first speaker is Will McCloud.

1227
01:32:46,380 --> 01:32:47,180
Welcome Will.

1228
01:32:50,640 --> 01:32:56,180
good morning or like I guess probably good afternoon right now

1229
01:32:56,180 --> 01:33:03,720
Apple Metro for record my name is Wilma clown and I am again some of these

1230
01:33:03,960 --> 01:33:20,620
service changes the 142 in particular it needs to run more often 142 if I

1231
01:33:20,620 --> 01:33:28,440
a day. It seems like our catering to the express bus and the real community again and not

1232
01:33:31,980 --> 01:33:35,320
the transit areas and solutions.

1233
01:33:38,760 --> 01:33:46,860
And then the local route, sorry, I'm a little nervous. The local

1234
01:33:46,860 --> 01:33:52,940
routes are not very impacted. What your service changes are not making a service changes that

1235
01:33:52,940 --> 01:34:02,380
are needed to be done. I have to walk with the king now because of the facts that I had

1236
01:34:02,380 --> 01:34:09,500
asked a couple of major miniatimes to extend route 392 to service morale circle. I'm going to keep

1237
01:34:09,500 --> 01:34:15,440
asking. I want to keep asking. I'm going to keep on until I get it. Because it ends with my community

1238
01:34:15,440 --> 01:34:21,980
gets it in the arboretum. You are shorting the transit dependent community in the arboretum

1239
01:34:21,980 --> 01:34:27,460
and now you're asking for more money. That's not acceptable. Okay, that's just not acceptable.

1240
01:34:29,400 --> 01:34:35,720
How many people have to get hurt and catching your buses and writing your buses in order to

1241
01:34:35,720 --> 01:34:44,180
use your services to make y'all happy? I don't understand why they express buses they're getting so

1242
01:34:44,180 --> 01:34:49,780
much of a favor while all the rest of the rounds, especially in North and North West Austin

1243
01:34:49,780 --> 01:34:57,680
are being red lines and that's eternally using the real estate community redlining is to make

1244
01:34:57,680 --> 01:35:04,320
the services undesirable to people and that's not right and that's not fair. Thank you for your time.

1245
01:35:04,600 --> 01:35:10,580
Thank you, Will. Next speaker is James Crabtree. James here. Welcome James.

1246
01:35:19,090 --> 01:35:20,170
We'll make copies for the rest of

1247
01:35:20,550 --> 01:35:22,150
That's a good morning. My name is James Crabs.

1248
01:35:22,210 --> 01:35:24,630
You got to represent an ad hoc group out of Leander.

1249
01:35:25,470 --> 01:35:26,770
We call ourselves, save our buses.

1250
01:35:27,850 --> 01:35:30,010
And we started up what you have there, Mr. Chairman,

1251
01:35:30,230 --> 01:35:35,130
as a copy of a petition signed by 103 riders of the 96.

1252
01:35:35,570 --> 01:35:36,870
We sent one to you as well, man.

1253
01:35:37,310 --> 01:35:40,310
It was over a month ago, and we never got a response from it.

1254
01:35:40,610 --> 01:35:43,530
And so that's really the reason I'm here today is to represent those riders

1255
01:35:43,990 --> 01:35:47,450
and to try to get an answer for why we never got a response.

1256
01:35:48,170 --> 01:35:52,750
Basically, we feel that the 1985 is a step in the right direction, because the first thing

1257
01:35:52,750 --> 01:35:57,870
you guys are going to do is just to completely remove the 1984-96 route, which

1258
01:35:57,870 --> 01:36:00,490
you're very, excuse me, which are very popular routes.

1259
01:36:01,430 --> 01:36:04,770
But the problem with the 1985 is it's still going to be very, very crowded.

1260
01:36:05,270 --> 01:36:08,550
In fact, I think you're going to see a lot of people that are going to be standing remotely

1261
01:36:08,550 --> 01:36:09,670
on some of these runs.

1262
01:36:10,850 --> 01:36:14,570
You know, I'm all for the train, I think the train was a great idea, the reason why my family

1263
01:36:14,570 --> 01:36:19,670
I move from Lugerville out to Leander, but the bottom line is the train has become a wide elephant.

1264
01:36:20,110 --> 01:36:24,450
It simply doesn't run on schedules that are efficient for those of us that live out there.

1265
01:36:24,910 --> 01:36:28,330
A lot of people that I ride to work with, we leave our homes before six in the morning.

1266
01:36:28,890 --> 01:36:33,350
The bus is the one way that we can get here on time in an efficient manner.

1267
01:36:33,370 --> 01:36:35,670
The train just simply will never be that way.

1268
01:36:36,170 --> 01:36:40,770
And so I would like to invite you, Mr. Chairman, Ms. Watson, to please come out and sit down

1269
01:36:40,770 --> 01:36:44,590
meet with these people that are being affected with the change the 1986-1984.

1270
01:36:45,410 --> 01:36:49,190
We were disappointed that you guys were not at the hearing that we had at the Leander

1271
01:36:49,190 --> 01:36:49,730
Library.

1272
01:36:50,490 --> 01:36:54,870
And the follow-up, follow-up hearing that the gentleman spoke about, wasn't really a hearing

1273
01:36:54,870 --> 01:36:59,190
it was simply a couple of capital metro staffers at the Leander Station one afternoon

1274
01:36:59,190 --> 01:37:03,050
at five o'clock when many of us were still at work or riding on the buses.

1275
01:37:03,710 --> 01:37:08,090
In fact, when we first got there, a lot of us actually left because Miss Schram was the only

1276
01:37:08,090 --> 01:37:13,770
person there. She works for Cap Metro. She didn't have any materials and the other person

1277
01:37:13,770 --> 01:37:17,350
who's one of the planners was apparently stuck in traffic. I don't know why he didn't

1278
01:37:17,350 --> 01:37:24,210
ride the train. But honestly, seriously, I hope that you could respond to what we sent

1279
01:37:24,210 --> 01:37:28,610
to you. In fact, the petition that I sent was actually directly to your office at City Council

1280
01:37:28,610 --> 01:37:33,670
because I was afraid of I sent both of them here that end up in the circuit of file. So please

1281
01:37:33,670 --> 01:37:44,030
come out to the end or sit down with the people out there that ride the 96 they have legitimate concerns both time away from their families and the pocketbook concerns

1282
01:37:44,030 --> 01:37:52,270
I think increasing you guys already increased the fairs once on the buses like 36 to 63 dollars now you're going to do it again

1283
01:37:52,270 --> 01:38:03,290
So I think bottom line is I think we all help their feel you guys are doing what you can to put people onto the train no matter what and though that the bus is not as sexy or sleek as the train

1284
01:38:03,290 --> 01:38:05,010
It's much more efficient for all of us.

1285
01:38:05,330 --> 01:38:07,530
So please come to the ender and sit down and meet

1286
01:38:07,530 --> 01:38:09,350
with 103 people to sign that petition.

1287
01:38:09,890 --> 01:38:10,170
Thank you.

1288
01:38:10,170 --> 01:38:11,010
Thank you Mr. Crabford.

1289
01:38:11,710 --> 01:38:14,330
Next speaker is Diane Boehmore.

1290
01:38:15,490 --> 01:38:15,610
Welcome.

1291
01:38:23,150 --> 01:38:25,690
I just want to say that first of all,

1292
01:38:25,810 --> 01:38:27,190
before I even get to the mic here,

1293
01:38:28,370 --> 01:38:32,830
that Mr. Michael Zitzavanskka would have been here to speak.

1294
01:38:34,390 --> 01:38:36,930
And he's not, he's going to church retreat,

1295
01:38:36,990 --> 01:38:40,010
but he called me last night with great concerns.

1296
01:38:40,070 --> 01:38:49,130
He was just re-certified for Metro Access and this directly affects him, I'm sure that

1297
01:38:49,130 --> 01:38:55,070
you guys are very familiar with Michael even though he was excluded from being on our committee

1298
01:38:55,070 --> 01:38:56,950
by management interference.

1299
01:38:58,390 --> 01:39:03,870
He is the most dedicated person that you would ever know.

1300
01:39:04,070 --> 01:39:05,910
He would come to all of the board meetings.

1301
01:39:06,110 --> 01:39:07,550
He comes to the work sessions.

1302
01:39:07,550 --> 01:39:14,730
he gives us notes and has never held a grudge because of the interference that kept him

1303
01:39:14,730 --> 01:39:15,590
off of the committee.

1304
01:39:17,070 --> 01:39:23,590
But my point is that he uses this bus and he called me last night with great concern because

1305
01:39:23,590 --> 01:39:28,730
he had received a notice and I don't have a copy of it and he has cognitive disability,

1306
01:39:29,050 --> 01:39:33,750
so it's kind of hard to understand what it was, but he has received notice that because

1307
01:39:33,750 --> 01:39:45,330
of this 240 change he will not be able to get Metro access service after January and he has

1308
01:39:45,330 --> 01:39:51,450
already suffered from the fact that although the gentleman before said that the 240 I think it's

1309
01:39:51,450 --> 01:39:56,750
the 240 I'm not going to get these confused but anyway I think it's the 240 that he was speaking of

1310
01:39:59,250 --> 01:40:07,590
Even though the gentleman before me said that this bus has never had weekend service, that's in correct.

1311
01:40:07,830 --> 01:40:11,430
It used to have weekend service, which Michael took advantage.

1312
01:40:11,830 --> 01:40:14,830
But that was taken away from him a few years ago too.

1313
01:40:14,830 --> 01:40:40,750
And now, his service is being jeopardized by this entirely, and I want to use this as a segue sort of into explaining why it's so important that people the grandfathered in who have used the service and whose buses are changing it's so very important.

1314
01:40:40,750 --> 01:40:50,230
Mr. Zitsavanskha has a lot of times his wife will drive him, but his wife has other things to do and

1315
01:40:50,230 --> 01:41:03,170
And it it causes a strain in their relationship and I think this is a very important piece that hasn't been mentioned before about how these things cause family issues when you guys

1316
01:41:03,170 --> 01:41:06,950
Tick people off and I don't want to use any other word

1317
01:41:08,130 --> 01:41:12,750
of their transit system when that's all the choice they have.

1318
01:41:12,770 --> 01:41:16,090
This does affect families and relationships.

1319
01:41:16,530 --> 01:41:19,250
It doesn't just affect their transportation issue.

1320
01:41:19,990 --> 01:41:23,170
And also, Mr. Kevin, who I can't remember his name,

1321
01:41:23,310 --> 01:41:26,590
who I met with Doug Allen, as well as staff.

1322
01:41:27,270 --> 01:41:28,510
He lives in Manor.

1323
01:41:28,710 --> 01:41:30,650
He works in Cedar Park.

1324
01:41:31,670 --> 01:41:35,370
And this Manor, he lives more than three-fourths of a mile

1325
01:41:35,370 --> 01:41:43,570
from the express of us, and this Vader, he's going to be affected also because he's been

1326
01:41:43,570 --> 01:41:49,690
grandfathered in for many, many years, he works in Cedar Park, he's also cognitively disabled

1327
01:41:49,690 --> 01:41:56,550
his parents are elderly, and he has no other transportation to get to work, and he is

1328
01:41:56,550 --> 01:42:04,030
a productive employee at Walmart in Cedar Park, and this is taking him off of the system as

1329
01:42:04,030 --> 01:42:11,370
not the 240, but the taking people out of the service area. He cannot move. He's dependent on

1330
01:42:11,370 --> 01:42:17,870
his elderly parents. They cannot move. I'm done, but I hope I've made my point. Thank you.

1331
01:42:19,780 --> 01:42:24,560
That concludes all the speakers signed up on this item. Do we have any further comments or questions

1332
01:42:24,560 --> 01:42:27,200
from board members, or member Riley?

1333
01:42:27,840 --> 01:42:31,240
Yeah, I have a question for Roberto.

1334
01:42:32,940 --> 01:42:33,500
Really,

1335
01:42:35,960 --> 01:42:39,560
I wish we could, we've got something to put,

1336
01:42:40,100 --> 01:42:43,820
actually there was some input Thursday night during the Metro Access hearing,

1337
01:42:44,100 --> 01:42:48,720
from a writer who was talking about the changes of North Carolina,

1338
01:42:49,580 --> 01:42:50,640
the line that you had.

1339
01:42:50,700 --> 01:42:52,100
It was Michael, sir.

1340
01:42:52,100 --> 01:42:57,860
And I believe that he was present last week, or was it someone else?

1341
01:42:58,440 --> 01:42:59,240
I might have been late here.

1342
01:42:59,340 --> 01:43:00,180
I spoke with Mike.

1343
01:43:00,560 --> 01:43:02,540
I'm going to make sure we're talking about the same thing.

1344
01:43:02,840 --> 01:43:06,180
The argument was that the change would,

1345
01:43:06,660 --> 01:43:17,000
that currently, the well that we provide serves something like six major apartment complexes with 350 people each.

1346
01:43:17,540 --> 01:43:21,520
And this is the way, and this provides the transportation to go to the stores.

1347
01:43:21,520 --> 01:43:27,800
and that the change, the service change that's proposed would have a limited and that service

1348
01:43:27,800 --> 01:43:32,320
made it very difficult for those folks to be able to get the groceries.

1349
01:43:33,120 --> 01:43:34,480
And I'm sorry I don't remember the-

1350
01:43:34,480 --> 01:43:35,580
That's Mr. Lee Hill.

1351
01:43:36,500 --> 01:43:37,940
And the subject was on Rutland Drive.

1352
01:43:38,640 --> 01:43:40,220
Can we get that?

1353
01:43:40,400 --> 01:43:41,560
Could you pass that on screen?

1354
01:43:41,700 --> 01:43:43,740
And I don't know where the apartment-

1355
01:43:43,740 --> 01:43:43,920
Sure.

1356
01:43:43,920 --> 01:43:44,900
Complexes are exactly.

1357
01:43:45,740 --> 01:43:50,720
And I just want to make sure I just want to hear your response to that.

1358
01:43:55,810 --> 01:44:02,470
The apartment complexes that he's talking about are in this corridor right here, which will continue to be served without 240.

1359
01:44:03,050 --> 01:44:06,370
And we're introducing Saturday and Sunday service to that area.

1360
01:44:06,810 --> 01:44:15,590
What he was referring to is the apartment complexes here, reaching this destination here at North Lamar and Runberg in that area.

1361
01:44:15,630 --> 01:44:21,730
There are two apartment complexes in this zone, and there are more in this zone of which we're transferring some service.

1362
01:44:23,030 --> 01:44:24,050
Let me show you.

1363
01:44:29,840 --> 01:44:35,760
Two complexes in question have about 800 units here though continue to be served by that new route

1364
01:44:35,760 --> 01:44:41,380
What we're doing is we're making a change which is this red line this red line normally travels on this purple area

1365
01:44:41,380 --> 01:44:46,680
And it'll stay straight east west on one berg lane north south on metric and label us to serve

1366
01:44:47,660 --> 01:44:48,520
1,800

1367
01:44:48,520 --> 01:44:52,360
2,800 units in this in this zone right here

1368
01:44:52,840 --> 01:44:54,000
which is at

1369
01:44:54,000 --> 01:44:54,480
West

1370
01:44:54,480 --> 01:44:59,460
Runberg at Northgate. So that's that's primarily the reason for the change in that area

1371
01:44:59,460 --> 01:44:59,980
but we are not.

1372
01:45:00,240 --> 01:45:16,080
Leave service out of that particular corridor there. And with respect to this and the other service changes that are proposed, is it the case that we will actually be serving more customers with these changes, and we are currently serving today?

1373
01:45:16,500 --> 01:45:22,980
Yes, the goal is to serve more with the same amount of resources that we were right now spending for services in this zone.

1374
01:45:22,980 --> 01:45:31,160
And you've looked carefully where all the apartment complexes are, and you're satisfied that we will actually see increases in ridership as results of this.

1375
01:45:31,160 --> 01:45:39,520
We have, and these changes are also part of the outreach and the, the whole project of service plan 2020.

1376
01:45:40,040 --> 01:45:45,420
We're, each one of these items are part of that service plan plan plan, which we're vetted with the community.

1377
01:45:46,200 --> 01:45:51,840
With the last year, you're in a half looking at ridership figures, looking at how we could better utilize our resource and that's own.

1378
01:45:51,840 --> 01:45:58,200
Okay. I could answer the previous question in this VOMAR. Michael Discivines is a gentleman

1379
01:45:58,200 --> 01:46:03,980
that we've known capitalist staff for many years. And when we did our plotting of potentially

1380
01:46:03,980 --> 01:46:08,220
affected clients for metro access with whatever changes we were going to propose for service

1381
01:46:08,220 --> 01:46:15,940
in that area, we were able to extract a number of addresses and points in that zone. He lives

1382
01:46:17,760 --> 01:46:21,000
just west of Mopak, let me see,

1383
01:46:23,400 --> 01:46:41,400
in the Duval Amhurst area. The boundary originally prior to just a few weeks ago was going to exclude about 30 clients in that area. With the introduction of midday service on metro rail and service where we were providing a connector route.

1384
01:46:41,400 --> 01:46:45,320
that boundary has now been enlarged, orton enlarged,

1385
01:46:45,520 --> 01:46:48,900
and studied in a word, enlarged, enlarged in that area,

1386
01:46:49,380 --> 01:46:52,560
so that it will now cover half of those 30 clients.

1387
01:46:52,740 --> 01:46:55,880
Michael sits in the zone that will be covered now.

1388
01:46:56,160 --> 01:46:59,440
Now the letter he got was an advance and was sent out

1389
01:46:59,440 --> 01:47:01,560
in advance just to caution that that was going to happen.

1390
01:47:01,820 --> 01:47:04,720
But I have spoken to him in the past personally,

1391
01:47:04,880 --> 01:47:07,740
within the last week we can have, I'll need to do that again.

1392
01:47:08,100 --> 01:47:09,680
And when I spoke to him at that time, I said,

1393
01:47:09,680 --> 01:47:12,140
Mike, this is where we stand right now.

1394
01:47:12,300 --> 01:47:15,060
If we can get midday service, an operation in a rail,

1395
01:47:15,480 --> 01:47:18,060
that zone will come back on and you will be covered

1396
01:47:18,060 --> 01:47:19,600
within that zone for metro access.

1397
01:47:22,610 --> 01:47:25,730
No, it is a real connector, which qualifies under fixed route

1398
01:47:25,730 --> 01:47:28,230
regular service, because it is a regular schedule

1399
01:47:28,230 --> 01:47:29,310
with regular bus stops.

1400
01:47:33,030 --> 01:47:35,690
He would be, but the times are from six in the morning

1401
01:47:35,690 --> 01:47:38,630
to almost eight at night, which is approximately

1402
01:47:38,630 --> 01:47:40,150
the same time as the current rail.

1403
01:47:41,370 --> 01:47:47,550
And then Mr. McLeod also had a number of questions and particularly about service in the

1404
01:47:47,550 --> 01:47:48,750
Arboretum area.

1405
01:47:49,330 --> 01:47:50,610
Do you have any response to this?

1406
01:47:50,730 --> 01:47:52,990
If I have a map of that particular area.

1407
01:47:56,890 --> 01:47:57,570
And then,

1408
01:47:59,590 --> 01:48:03,670
that's one of the different scents I have made and also, if you speak that

1409
01:48:03,670 --> 01:48:06,690
Murad I think it was Murad a circle that, in particular, that's your home.

1410
01:48:06,690 --> 01:48:12,850
Murad a circle is a loop of a street that's just a west of Breaker and Jollyville Road.

1411
01:48:12,850 --> 01:48:14,970
And we operate north and south on Jollyville,

1412
01:48:15,150 --> 01:48:15,990
Road in the Arboretum area.

1413
01:48:16,210 --> 01:48:16,790
Do we have a man?

1414
01:48:17,150 --> 01:48:19,550
You know, I don't have anything specific to that particular area.

1415
01:48:19,790 --> 01:48:21,530
We have to pull a Google map.

1416
01:48:22,010 --> 01:48:22,810
That's OK.

1417
01:48:23,150 --> 01:48:27,630
But it's basically in this little zone right here in,

1418
01:48:27,710 --> 01:48:29,450
let's see, somewhere in this area.

1419
01:48:29,990 --> 01:48:32,210
But we've taken a look at that area before and we've

1420
01:48:32,210 --> 01:48:32,750
timed it.

1421
01:48:32,830 --> 01:48:37,710
And it would require a double loop to be added to a route

1422
01:48:37,710 --> 01:48:41,870
that operates east, west, on breaker, north, south, on Jollyville.

1423
01:48:41,870 --> 01:48:47,950
When we evaluated that, we evaluated that against the number of pastors that would have to incur that loop.

1424
01:48:48,450 --> 01:48:52,870
And at the time, we have felt that that's an additional travel time for folks not having to travel in that zone.

1425
01:48:53,510 --> 01:48:57,150
So folks right now can walk to Charlieville Road and or Breaker.

1426
01:48:57,470 --> 01:49:00,890
And that's what Mr. McCloud is, is voices concerns about that walk.

1427
01:49:01,810 --> 01:49:02,890
Part of it is uphill.

1428
01:49:05,860 --> 01:49:05,980
Yeah.

1429
01:49:08,370 --> 01:49:09,090
That's correct.

1430
01:49:16,470 --> 01:49:17,210
Hang on, Mr. McCloud.

1431
01:49:17,370 --> 01:49:18,610
Somebody has a question for you.

1432
01:49:18,710 --> 01:49:19,390
Will ask you a question.

1433
01:49:19,390 --> 01:49:22,750
member Riley has a floor.

1434
01:49:23,950 --> 01:49:29,350
I want to go back to the Rutland

1435
01:49:29,350 --> 01:49:30,390
Rundberg.

1436
01:49:33,390 --> 01:49:37,390
The concern that we heel expressed was

1437
01:49:39,110 --> 01:49:39,910
East

1438
01:49:42,340 --> 01:49:45,360
of where the 240 is going down Parkfield

1439
01:49:45,360 --> 01:49:46,260
Is that?

1440
01:49:46,520 --> 01:49:47,180
Yes ma'am.

1441
01:49:47,780 --> 01:49:54,080
And the people in the complexes getting to the ATB.

1442
01:49:54,260 --> 01:49:54,680
That's correct.

1443
01:49:54,760 --> 01:49:56,020
Ed Ryan Berg and Lamar.

1444
01:49:56,940 --> 01:50:00,720
So does the red line still go?

1445
01:50:00,920 --> 01:50:02,060
Yes, the red line still.

1446
01:50:02,580 --> 01:50:05,700
The red line still travels and so does the green line,

1447
01:50:05,720 --> 01:50:06,720
which travels east to west.

1448
01:50:07,140 --> 01:50:07,180
OK.

1449
01:50:07,180 --> 01:50:10,540
Two lines traveled east and west to that particular ATB.

1450
01:50:10,580 --> 01:50:10,820
OK.

1451
01:50:10,980 --> 01:50:14,680
And folks can make a transfer to the intersection of Parkfield and Runberg.

1452
01:50:14,680 --> 01:50:18,440
Now, if you look at in the context of just the HB,

1453
01:50:19,680 --> 01:50:22,700
that line, this is the zone in question.

1454
01:50:23,980 --> 01:50:25,220
There's one HB here.

1455
01:50:25,340 --> 01:50:28,380
There is another HB at the other end of the point of which we would

1456
01:50:28,380 --> 01:50:31,760
deposit folks on the same side of the street as what that HB is.

1457
01:50:32,100 --> 01:50:34,460
And he was referring to about the difference between what they're

1458
01:50:34,460 --> 01:50:38,100
accustomed to now, whether it's a one to four difference in terms of

1459
01:50:38,100 --> 01:50:39,560
travel time and what they're accustomed to.

1460
01:50:39,560 --> 01:50:43,920
If they were traveling to solely to that HB, so someone can choose to

1461
01:50:43,920 --> 01:50:48,700
make a transfer to a route takes in the HB or someone can choose to just ride one route

1462
01:50:48,700 --> 01:50:51,140
to a different HB if they wish to.

1463
01:50:51,340 --> 01:50:51,920
Thank you.

1464
01:50:52,620 --> 01:50:53,140
Would you remember safe?

1465
01:50:53,760 --> 01:50:56,260
Would you turn your mic on, please?

1466
01:50:56,660 --> 01:50:58,480
What does a travel time without a North HB?

1467
01:50:59,000 --> 01:51:02,280
I couldn't tell you in terms of minutes, but it would be like a run before difference.

1468
01:51:02,660 --> 01:51:05,140
Maybe 20 to 25 minutes, I believe.

1469
01:51:06,560 --> 01:51:07,120
If that.

1470
01:51:07,460 --> 01:51:10,920
But the other option would they have to transfer, which would also be a...

1471
01:51:10,920 --> 01:51:17,360
option would be transfer, however, a transfer to these routes in this area, there are fairly frequent in that area.

1472
01:51:17,580 --> 01:51:20,720
There are 20 minutes and there are two routes operating east and west, and that's something.

1473
01:51:22,260 --> 01:51:23,200
What do you remember lying there?

1474
01:51:24,100 --> 01:51:24,780
Thank you.

1475
01:51:25,580 --> 01:51:31,480
One thing I'm curious about is, you know, service playing 2020 is meant to enhance our ridership,

1476
01:51:31,800 --> 01:51:34,320
but we're forecasting and declining in ridership.

1477
01:51:34,880 --> 01:51:39,880
Can you explain how those to how that comes to be?

1478
01:51:39,880 --> 01:51:46,300
The forecast that we have for right now for this change are only related to these particular bus route changes.

1479
01:51:46,640 --> 01:51:54,480
The forecast for overall system-wide, we've done on different, covered all the whole system bus route system.

1480
01:51:55,800 --> 01:51:58,880
We're forecasting a fairly significant decline in ridership.

1481
01:52:02,540 --> 01:52:05,260
Are you going to tell me to be much greater if we didn't do this?

1482
01:52:05,260 --> 01:52:08,400
Well, good action, or good morning, I'm sorry.

1483
01:52:08,580 --> 01:52:10,900
I'm taught Hemingson Vice-President Strategic Planning and Development.

1484
01:52:12,620 --> 01:52:17,840
It's not exactly that, but the overall ridership to climb that's forecast that is

1485
01:52:17,840 --> 01:52:21,000
due in part to fair increases that are proposed.

1486
01:52:22,320 --> 01:52:26,480
So as you all know, there's a lack of what's called elasticity between rising fairs

1487
01:52:26,480 --> 01:52:27,640
and ridership impact.

1488
01:52:28,660 --> 01:52:34,340
So these changes, as Roberto was explaining, in and of themselves, we fully expect to result

1489
01:52:34,340 --> 01:52:40,240
an increased ridership within the changes we're making and one of the things I was just

1490
01:52:40,240 --> 01:52:46,760
a little point out is that as we've discussed before when we do our three times a year

1491
01:52:46,760 --> 01:52:51,700
performance reporting, we'll show you the results and say whether we actually delivered on that

1492
01:52:51,700 --> 01:52:53,920
statement or not but that's the expectation.

1493
01:52:54,420 --> 01:53:00,880
So I mean it is basically that if we move forward with these fair changes and if we didn't

1494
01:53:00,880 --> 01:53:09,380
implement service plan 2020, the decline in ridership would be much greater, that the service plan 2020 is definitely going to

1495
01:53:09,380 --> 01:53:16,680
definitely going to, it's forecast that to increase the ridership all things equal. Yes, that's correct.

1496
01:53:17,880 --> 01:53:27,840
There's always, you know, tough tradeoffs in these service planning situations. The overall thing we're trying to accomplish with service plan 2020, especially in the first few years,

1497
01:53:27,840 --> 01:53:33,900
want to make did not have the luxury of adding service, was to maximize the use of our existing

1498
01:53:33,900 --> 01:53:34,400
resources.

1499
01:53:35,120 --> 01:53:41,320
But if we had kept, let's just say we haven't gotten the fairs yet, if we kept fairs

1500
01:53:41,320 --> 01:53:47,560
the same, the assumptions of overall system ridership, and let's say we implemented service

1501
01:53:47,560 --> 01:53:53,000
plan 20, 20 didn't change the fairs, then we would be forecasting an increase in ridership.

1502
01:53:53,200 --> 01:53:53,880
Is that correct?

1503
01:53:55,200 --> 01:53:57,180
Does that's another way of getting at the same?

1504
01:53:57,180 --> 01:53:59,160
All of us being equal, yes.

1505
01:54:03,160 --> 01:54:05,060
One thing on Mr. Thanks, Todd.

1506
01:54:05,200 --> 01:54:05,760
I appreciate it.

1507
01:54:05,900 --> 01:54:07,000
So, that was the answer.

1508
01:54:08,280 --> 01:54:10,140
On Mr. Crab trees,

1509
01:54:13,640 --> 01:54:15,640
you know, petitioned that a hundred people signed,

1510
01:54:16,600 --> 01:54:22,720
please, I'm assuming that we, if we may not have responded formally, that we have certainly,

1511
01:54:22,720 --> 01:54:23,940
I mean, I got it.

1512
01:54:23,940 --> 01:54:30,900
100 people signed something like this, you know, that would assume it would get some response

1513
01:54:30,900 --> 01:54:31,940
from capital metro.

1514
01:54:32,400 --> 01:54:35,500
So, I just wanted to kind of make sure how that went from my perspective.

1515
01:54:36,180 --> 01:54:36,840
We did.

1516
01:54:37,200 --> 01:54:41,240
I mean, right after the, and I think Mr. Crouchy, did you have that petition at the time of

1517
01:54:41,240 --> 01:54:41,860
the meeting?

1518
01:54:42,200 --> 01:54:43,120
If you want me to go.

1519
01:54:43,520 --> 01:54:44,000
We had this.

1520
01:54:44,320 --> 01:54:48,340
Actually, from his Watson, because we thought we'd do this again, but that we've mailed it

1521
01:54:48,340 --> 01:54:49,480
the very next day.

1522
01:54:49,740 --> 01:54:53,920
I've never gotten a response from that, including my address, and so on, that the

1523
01:54:53,920 --> 01:54:56,060
but one that I sent here off the city council,

1524
01:54:56,220 --> 01:54:57,660
I actually included a personal note in myself,

1525
01:54:57,760 --> 01:54:58,440
the number as well.

1526
01:54:59,080 --> 01:55:00,780
So, no, we never got a number of spots.

1527
01:55:01,340 --> 01:55:02,320
And the only thing we were told is,

1528
01:55:02,420 --> 01:55:03,760
we're going to have another follow-up form

1529
01:55:03,760 --> 01:55:04,880
here at the end of the station.

1530
01:55:05,400 --> 01:55:06,740
That's when we're Mr. Ram was there,

1531
01:55:06,840 --> 01:55:08,340
bought a clock, and there's nobody else.

1532
01:55:09,120 --> 01:55:09,320
Okay.

1533
01:55:09,700 --> 01:55:10,280
Thanks again.

1534
01:55:10,940 --> 01:55:14,560
So, we took into consideration everything that we heard in that.

1535
01:55:14,880 --> 01:55:17,380
Ms. Watson and her art of did work on a response

1536
01:55:17,380 --> 01:55:20,540
based on exactly what we proposed within the few days

1537
01:55:20,540 --> 01:55:22,680
after that initial meeting that we had in the end.

1538
01:55:22,680 --> 01:55:27,060
And our response was trying to address, I think, two of those three points in there.

1539
01:55:27,320 --> 01:55:31,720
One of those points, he was making was just a reference of trying to have more senior level

1540
01:55:31,720 --> 01:55:33,780
staff president at that particular meeting.

1541
01:55:33,920 --> 01:55:38,780
Now, we did have two board members present in that area, but the scrap tree and others wanted

1542
01:55:38,780 --> 01:55:42,400
to see additional members of Capra-Metral.

1543
01:55:43,000 --> 01:55:49,900
I mean, the only thing I might say in a case like that, where this represents a very significant

1544
01:55:50,400 --> 01:55:56,160
that it might make sense to tailor a response to something where 100 people have signed up and

1545
01:55:56,160 --> 01:55:57,000
send it to them directly.

1546
01:55:57,260 --> 01:55:59,900
But I don't want to belabor the book, but John Michael, if you have something to add.

1547
01:55:59,940 --> 01:56:00,420
By these.

1548
01:56:00,800 --> 01:56:01,760
We were just going to add it.

1549
01:56:01,820 --> 01:56:05,800
What we've put up on what we distributed to passengers and what we distributed and what we

1550
01:56:05,800 --> 01:56:12,060
have on the blog and the response to the compromise was trying to address those points that we're

1551
01:56:12,060 --> 01:56:12,380
talking about.

1552
01:56:12,600 --> 01:56:17,440
We've got to understand that you responded internally and subsequently in terms of how we

1553
01:56:17,440 --> 01:56:20,000
that what we propose to do as a result.

1554
01:56:20,660 --> 01:56:26,840
Just might make sense to your one step further to, you know, send something specifically to

1555
01:56:26,840 --> 01:56:29,600
a group or a hundred and signed a petition.

1556
01:56:31,950 --> 01:56:35,830
John Michael Cortez with the Canadian Parliament, and we did send individual.

1557
01:56:36,010 --> 01:56:42,250
We received, I would estimate probably about 40 to 50 emails and phone calls on this particular

1558
01:56:42,250 --> 01:56:42,590
one.

1559
01:56:42,590 --> 01:56:50,650
And every one of those got an individualized response with the revised proposal, that was based on the input that we received from the community.

1560
01:56:51,290 --> 01:56:54,590
And many instances where they also provided a phone number, we picked up the phone and call.

1561
01:56:54,890 --> 01:56:56,790
So did Mr. Crabb's tree get?

1562
01:56:57,830 --> 01:57:02,230
Yes, I actually corresponded with Mr. Crabb tree and so did Mr. Ram on several occasions.

1563
01:57:02,350 --> 01:57:07,990
And it is my understanding that something a note went from this Watson's office and within the last few days to Mr. Crabb.

1564
01:57:09,670 --> 01:57:15,650
That's okay. I don't want to belabor the point. Thank you. And that's what I would have hoped and expected for from staff.

1565
01:57:15,830 --> 01:57:17,210
I know you all are good at dealing with the public.

1566
01:57:17,850 --> 01:57:17,910
Yeah.

1567
01:57:18,030 --> 01:57:24,370
I want to add one more thing with respect to Mr. Crabford's comments on that one particular meeting at the end of station.

1568
01:57:25,010 --> 01:57:30,790
Our objective with that meeting is not to hold a formal public hearing, but just to have staff presence that we can answer one-on-one questions.

1569
01:57:31,270 --> 01:57:37,110
Upon our arrival, I did arrive to the understation of one of my other staff members as Mr.

1570
01:57:37,170 --> 01:57:39,870
Crabsry and others had already left at a parking lot.

1571
01:57:40,170 --> 01:57:42,730
I understand because as soon as I got there, Mr.

1572
01:57:42,770 --> 01:57:47,710
I hadn't informed me that Mr. Crabsry had left because it was disappointed that we had

1573
01:57:47,710 --> 01:57:52,170
not arrived as soon as the bus had deported, but they were on their way already to their

1574
01:57:52,170 --> 01:57:53,530
automobiles as we were walking up.

1575
01:57:53,730 --> 01:57:57,410
So we did meet with some of the writers that did decide to stay a few extra minutes and we

1576
01:57:57,410 --> 01:57:59,050
caught the other buses as well too.

1577
01:57:59,050 --> 01:58:02,030
So that's how that's what happened with that particular situation.

1578
01:58:02,390 --> 01:58:05,950
So he is correct in that, yeah, I was not present at that time when he did

1579
01:58:05,950 --> 01:58:08,930
the board, but we did try to meet with the rest of the folks that were there.

1580
01:58:09,010 --> 01:58:13,230
Certainly understand certain states intervened, you know, thanks, you've answered it, point

1581
01:58:13,230 --> 01:58:20,430
mate. And one thing there was, if we could go back to the, um,

1582
01:58:21,010 --> 01:58:26,430
Lagovista feeder in northwest Dalari, could you walk me through that one more time in terms of how

1583
01:58:26,430 --> 01:58:34,290
you're a mini because I had a question the same as for member Felista and I'm not exactly

1584
01:58:34,290 --> 01:58:38,770
sure what how we're amending that dialeride and how that impacts the metro access.

1585
01:58:38,990 --> 01:58:42,430
The best thing to do is to give it maybe more context and I don't know, Meredith, you

1586
01:58:42,430 --> 01:58:47,410
do want to give them more context as to how this whole project, this is actually a larger

1587
01:58:47,410 --> 01:58:49,430
project than it may seem.

1588
01:58:50,090 --> 01:58:54,730
I'm gathering that but I just don't have my head around it and I'm having the exact same

1589
01:58:54,730 --> 01:58:58,550
questions that you did, you said, are you talking about this time?

1590
01:59:01,660 --> 01:59:03,260
Okay, pardon me.

1591
01:59:03,720 --> 01:59:04,640
Um, so, um,

1592
01:59:04,640 --> 01:59:08,820
on the Northwest Dahloride,

1593
01:59:09,500 --> 01:59:12,220
um, what we had currently was three days of service,

1594
01:59:12,220 --> 01:59:14,920
and it was a demand response level service,

1595
01:59:14,920 --> 01:59:16,120
so if you're familiar with that,

1596
01:59:16,200 --> 01:59:17,720
people will call in.

1597
01:59:18,160 --> 01:59:18,200
Um,

1598
01:59:18,200 --> 01:59:21,060
ridership had been on steady decline for the Northwest Dahloride,

1599
01:59:21,300 --> 01:59:22,320
in some cases,

1600
01:59:23,260 --> 01:59:26,980
we would have service posted to operate that day,

1601
01:59:26,980 --> 01:59:33,780
out because no one was calling in for rides. Additionally, we have a lot of growing population in

1602
01:59:33,780 --> 01:59:39,260
log of a stringent town that would like access to metro rail via downtown or express routes

1603
01:59:39,920 --> 01:59:46,360
from like line station and would like to be better educated on how to use capital metro as a whole.

1604
01:59:46,620 --> 01:59:51,690
It was, now you said metro rail did you mean metro rail? Yes because the 2014 the anchor point is

1605
01:59:51,690 --> 01:59:56,090
like when station got it. Sorry. Okay. So, what we have in

1606
01:59:56,090 --> 01:59:59,970
the mother of a sinjohn's town is, we're all 2014 currently, we have the-

1607
02:00:05,120 --> 02:00:23,640
In terms of tracking, we see duplication in terms of some metrics as passengers will use to do 14 or the north-west side, so essentially what you have are three services out there and in our discussions with folks from the north-west and gents town, there's often confusion about how do I make these services work for me?

1608
02:00:23,640 --> 02:00:27,940
So, ultimately, we decided it would be a great idea to go ahead and consolidate that way

1609
02:00:27,940 --> 02:00:34,680
we could offer more and better service and then do outreach and kind of remark it and

1610
02:00:34,680 --> 02:00:37,380
kind of rebrand the services we're offering out there.

1611
02:00:37,820 --> 02:00:40,880
Okay, where I'll tell you where I'm getting a little bit of that house, definitely.

1612
02:00:41,480 --> 02:00:48,160
Where I still don't thoroughly get is the relationship between the changes that we are making

1613
02:00:48,160 --> 02:00:58,200
in Metro Access, that it seems that as though there's some significant shrinking in the territory

1614
02:00:58,200 --> 02:01:03,180
served by Metro Access, and I want to understand that aspect.

1615
02:01:03,260 --> 02:01:03,580
Correct.

1616
02:01:05,320 --> 02:01:11,100
What we are going to do is convert what is currently a feeder route to a flexible route.

1617
02:01:11,520 --> 02:01:17,740
With flexible routes, a complementary pair of transit is not required because they can detour

1618
02:01:17,740 --> 02:01:22,240
off route to still meet the needs of a pair of transit route.

1619
02:01:22,820 --> 02:01:23,020
Okay.

1620
02:01:23,020 --> 02:01:23,620
Does that make sense?

1621
02:01:23,680 --> 02:01:23,860
Yeah.

1622
02:01:24,120 --> 02:01:24,340
Okay.

1623
02:01:24,440 --> 02:01:26,800
So now that was the part of it I didn't get.

1624
02:01:27,000 --> 02:01:32,700
So basically in essence, once we shift from a fixed to a flex route, it you no longer

1625
02:01:32,700 --> 02:01:35,440
type pair of transit service to that route.

1626
02:01:35,480 --> 02:01:35,880
Correct.

1627
02:01:37,440 --> 02:01:42,980
And so there are some number of people out there that you have an exact, well, what's

1628
02:01:42,980 --> 02:01:43,700
the number again?

1629
02:01:44,220 --> 02:01:46,840
Um, I don't have the metro access passengers off the road.

1630
02:01:46,840 --> 02:01:49,360
And yet it's probably five to ten.

1631
02:01:49,600 --> 02:01:56,640
Okay, so five to ten that were covered by Metro Access as a result of being within three

1632
02:01:56,640 --> 02:02:02,460
quarters of a mile of the fixed route now that it's flexed the three quarters of a mile no

1633
02:02:02,460 --> 02:02:06,280
longer applies so they've fallen out.

1634
02:02:06,900 --> 02:02:12,260
Correct, but we have contacted the majority of those folks and let them know via telephone

1635
02:02:12,260 --> 02:02:17,720
and letter to let them know what this change in hails and how they can be able to utilize

1636
02:02:17,720 --> 02:02:23,660
it. At this time, we know of three exceptions to that will not be able to utilize the two

1637
02:02:23,660 --> 02:02:29,380
14 route. And one that was kind of a holdover from a while ago that actually, and as Evans

1638
02:02:29,380 --> 02:02:34,280
was working on with Metra access. So we are continuing to work with Metra access on those three

1639
02:02:34,280 --> 02:02:35,100
exceptions.

1640
02:02:35,100 --> 02:02:41,580
Okay, no absolutely now I get it and and I appreciate it's clear that y'all are trying to

1641
02:02:42,320 --> 02:02:48,560
You know help those that are on metro access and are affected by a route change and I really appreciate that

1642
02:02:48,560 --> 02:02:52,100
That's obviously the way it should be and I know you don't need board direction to do that

1643
02:02:52,100 --> 02:02:56,780
You'll do it on your own the court. So I get it

1644
02:02:56,780 --> 02:03:01,900
What one other there was a one other point associated with these?

1645
02:03:01,900 --> 02:03:09,360
I noticed that you listed in several places that the metro access impact, I think, is probably

1646
02:03:09,360 --> 02:03:16,240
for him, or maybe for someone from metro access, you know, on Route 2, 40, 15 people were

1647
02:03:16,240 --> 02:03:21,940
fall off, I understand that's now altered slightly, because like Michael was one of those

1648
02:03:21,940 --> 02:03:25,600
for instance, and he'll come back in.

1649
02:03:25,900 --> 02:03:31,240
On 243 we lose 15 people lose the ability

1650
02:03:31,240 --> 02:03:32,720
to utilize metro access.

1651
02:03:33,500 --> 02:03:36,180
Then I noticed on the 990 main or express,

1652
02:03:36,300 --> 02:03:42,300
we have a metro access impact, but no material, no data there.

1653
02:03:42,700 --> 02:03:43,940
Does that mean no one's impacted?

1654
02:03:45,680 --> 02:03:48,640
You know, right now, throughout 990 is an express service.

1655
02:03:48,640 --> 02:03:54,600
So it does not generate the boundary so Metro access doesn't apply but I know Miss

1656
02:03:54,600 --> 02:03:58,800
Paul Mar mentioned something to that effect when she stood up here, but I didn't understand how

1657
02:04:00,140 --> 02:04:04,580
That particular comment that she made but that's okay, but we but that didn't that doesn't

1658
02:04:04,580 --> 02:04:08,600
I did a boundary that's where access does not fall in the three quarters the three

1659
02:04:08,600 --> 02:04:14,580
All they've done implied of that because not to an express front. Okay, so now what we're so

1660
02:04:14,580 --> 02:04:17,840
you know we have yet to vote on our

1661
02:04:17,840 --> 02:04:46,400
Policy, please, Ms. Salomon if I could just continue please, I'd appreciate it, if we haven't gotten through our metro access policy yet, but would, let's say that we approve what's been proposed, is what would happen to these folks that they would have up to 12 months to transition into the amended route, three quarters of a mile of the amended routes.

1662
02:04:46,400 --> 02:04:52,860
Is that how that would apply I'd have to ask you to Ralph right now, but because I know that we're look, okay

1663
02:04:52,860 --> 02:04:56,340
So we're looking to do that historically looking backwards, but

1664
02:04:56,340 --> 02:04:58,560
Looking forwards the same

1665
02:04:59,660 --> 02:05:06,500
Policy approach would apply that they would basically be grandfathered for up to 12 months

1666
02:05:08,500 --> 02:05:09,020
Okay

1667
02:05:09,980 --> 02:05:13,400
For the record for those that didn't hear the response the answer is yes

1668
02:05:15,220 --> 02:05:20,280
Okay, thanks. Those are my questions. I appreciate it. Thanks for your responsibility.

1669
02:05:21,100 --> 02:05:21,900
What do you remember, Shafith?

1670
02:05:22,480 --> 02:05:29,780
Just a quick question on Meredith. Could you update me on the logo visit situation at the young man, the works at Mallmark, and see your part?

1671
02:05:30,020 --> 02:05:32,560
Is he going to be, who would be able to use the flesh around?

1672
02:05:34,040 --> 02:05:37,440
Okay, that would be Kevin Henson. I believe it's a person you are talking about.

1673
02:05:38,140 --> 02:05:45,200
He is one of the unique instances in that he has not actually been in a part of the metro axis.

1674
02:05:45,200 --> 02:05:50,200
service area for several years now and we have been working specifically with that family

1675
02:05:50,200 --> 02:05:51,520
to address his needs.

1676
02:05:53,560 --> 02:05:56,340
We are continuing a dialogue with him. I would have to actually

1677
02:05:56,340 --> 02:06:02,260
defer to Inaz to know the latest on that. We are going to give him time as well to grandfather

1678
02:06:02,780 --> 02:06:09,460
and be the 12 month policy that is my understanding. We are working with the family to see that

1679
02:06:09,460 --> 02:06:14,900
He could be transferred to our logo of a supermarket ride and then utilized the route

1680
02:06:14,900 --> 02:06:15,460
to 14.

1681
02:06:16,260 --> 02:06:21,500
The other new feature of the route is that we now have the potential to flex within

1682
02:06:21,500 --> 02:06:25,540
Zeter Park, which would offer him a direct ride to his place of employment.

1683
02:06:26,620 --> 02:06:31,380
So we are continuing to discuss that with the family, and he will now have a 1Z ride to Walmart.

1684
02:06:34,750 --> 02:06:36,730
I've got a question that a question about the 2014.

1685
02:06:36,730 --> 02:06:48,210
You mentioned that your feedback from people in John's town in Lago indicated that they were more interested in a new rail and that that drove some of your changes to 2014.

1686
02:06:48,910 --> 02:06:54,150
I represent Lago in John's town and that has not been my experience while they're interested in computer rail.

1687
02:06:54,510 --> 02:07:00,570
They're interested in it but not at the expense of the only service that they have out to Lago in John's town.

1688
02:07:00,570 --> 02:07:05,410
So I'm very concerned that the changes to the 2014

1689
02:07:05,410 --> 02:07:10,890
that it's unclear exactly how the people in Logo and Jones town will be impacted.

1690
02:07:11,490 --> 02:07:14,230
A lot of retirees, a lot of seniors in Jones town,

1691
02:07:14,950 --> 02:07:19,570
and their input is that they won't be able to get to medical services for anything.

1692
02:07:20,150 --> 02:07:25,530
And so I don't feel confident that I understand what the impact on Logo and Jones town,

1693
02:07:25,610 --> 02:07:29,070
which is a very limited service to begin with.

1694
02:07:32,690 --> 02:07:47,830
I don't fully understand how they're impacted, and so I'm concerned that, that somehow you have the impression that commuter rails, they're focused now, and so they're willing to give up some of the very minimal services in order to pursue that.

1695
02:07:48,210 --> 02:07:49,930
Right. You actually bring up a really good point.

1696
02:07:49,970 --> 02:07:53,790
It actually commuter rail is only one piece of the puzzle in terms of that route.

1697
02:07:53,790 --> 02:07:59,670
When we initially did the research, one of the concerns that Jen Town did bring up, and I apologize for not addressing this earlier,

1698
02:08:00,410 --> 02:08:05,790
is the connection to medical appointments. In fact, we are working with them in some detail,

1699
02:08:06,290 --> 02:08:12,070
and we have two meetings, one next week with carts and capital metro and healthcare provider,

1700
02:08:12,350 --> 02:08:18,190
as well as our Travis County Clinic, because a lot of them are medical assistance patients or

1701
02:08:18,190 --> 02:08:24,990
map patients and they need access to specific healthcare centers and we actually have been

1702
02:08:24,990 --> 02:08:29,590
dialoguing with them for over a year now to try to determine how we can better connect them

1703
02:08:29,590 --> 02:08:35,390
to their medical appointments. And so we are continuing to discuss, like I said, we do have a

1704
02:08:35,390 --> 02:08:40,330
meeting next week to talk about how they can access appointments. One of the points that they did

1705
02:08:40,330 --> 02:08:45,490
bring up is the potential to be able to access medical services in Cedar Park, which is why that

1706
02:08:45,490 --> 02:08:50,550
connection is kind of critical and the ability to flex on this route would allow them to

1707
02:08:50,550 --> 02:08:55,110
be able to do that as well as access certain pharmacies because there are pharmacy requirements

1708
02:08:55,110 --> 02:09:02,870
as well. In terms of the actual service change and service being limited, what we have done

1709
02:09:04,250 --> 02:09:09,770
is in addition to the flex capacity of this route, we would be looking at a 35 minute frequency

1710
02:09:09,770 --> 02:09:17,290
in the AM&P and then a 70-minute midday frequency, as well as the ability for people to of course

1711
02:09:17,290 --> 02:09:23,790
call in and kind of set up a ride for when it works for them. So they should actually have a little

1712
02:09:23,790 --> 02:09:27,950
bit better frequency, especially in the AMP and peak in a little bit more flexibility, which would be

1713
02:09:27,950 --> 02:09:38,750
the purpose of the route. So we are continuing to discuss with Travis County as well as the

1714
02:09:38,750 --> 02:09:42,370
connectivity. And given that you're continuing this dialogue,

1715
02:09:44,390 --> 02:09:45,670
why should I conclude that this

1716
02:09:45,670 --> 02:09:46,770
route change is not premature?

1717
02:09:48,810 --> 02:09:52,170
That is also a good question. One of the things that we

1718
02:09:52,170 --> 02:09:57,390
have an issue with is that some of the map patients are being sent out of the service area.

1719
02:09:57,990 --> 02:10:04,990
And so we, as a region, need to come up with more creative ways to be able to allow our medical

1720
02:10:04,990 --> 02:10:09,430
patients to connect not only from capital metro service area, but into the

1721
02:10:09,430 --> 02:10:13,630
cart area and so on and so forth, which is why we are working on expanding

1722
02:10:13,630 --> 02:10:16,170
services to be able to offer those connections.

1723
02:10:17,070 --> 02:10:17,550
Thank you.

1724
02:10:18,650 --> 02:10:19,410
We'll merge that.

1725
02:10:19,810 --> 02:10:19,830
Yeah.

1726
02:10:20,770 --> 02:10:24,870
We talked a lot about communications with Mr. Craig, but what we did in address is

1727
02:10:24,870 --> 02:10:33,070
his concern that the changes to the express route will create over crowded buses and

1728
02:10:33,870 --> 02:10:38,210
standing randomly, in which course we don't want, I think, one of those at 30 times.

1729
02:10:41,230 --> 02:10:46,290
We're about to have, if you would talk about what triggers additional rounds or additional buses,

1730
02:10:46,550 --> 02:10:50,610
or additional capacity, and what we can do to address that from time to time.

1731
02:10:50,850 --> 02:10:53,790
Well, additional capacity on express routes are handled in two ways.

1732
02:10:53,930 --> 02:10:57,110
One either, we change to type of the vehicle, and we have two types of vehicles.

1733
02:10:57,290 --> 02:11:01,030
So, nobody wrote a coach, kind of like a tour bus, and then we have a different kind of vehicle.

1734
02:11:01,030 --> 02:11:03,350
it's almost similar to our urban bus,

1735
02:11:03,490 --> 02:11:06,050
but it has a different kind of seating combinations

1736
02:11:06,050 --> 02:11:06,690
and patterns.

1737
02:11:07,590 --> 02:11:10,810
So what we've looked at is to see where we have our tour buses

1738
02:11:10,810 --> 02:11:11,770
right now operating.

1739
02:11:12,290 --> 02:11:13,690
There's at least one trip in the morning

1740
02:11:13,690 --> 02:11:15,550
and one trip in the afternoon that would look

1741
02:11:15,550 --> 02:11:19,430
to possibly meet or maybe exceed the seat of the load

1742
02:11:19,910 --> 02:11:20,850
from what we're proposing.

1743
02:11:23,260 --> 02:11:26,100
The smaller bus, the moment the higher seat,

1744
02:11:26,220 --> 02:11:30,160
it's about 38 to 39 passengers seated.

1745
02:11:30,160 --> 02:11:37,560
And the over-the-road coaches in the 50s and low 50s depends on, and when we say depends,

1746
02:11:38,120 --> 02:11:40,020
it's about a 52 to 53 passengers.

1747
02:11:40,240 --> 02:11:43,800
It depends on whether or not a wheelchair is placed on that bus.

1748
02:11:45,040 --> 02:11:49,200
So what we're proposing to do is look at moving one of those over-the-road coaches,

1749
02:11:49,560 --> 02:11:52,880
just use somewhere else that may not be fully utilized,

1750
02:11:53,320 --> 02:11:55,820
and making sure that it's on the one morning and one afternoon trip,

1751
02:11:55,820 --> 02:12:00,660
where we feel that we'll have some loads that will get close to our limit.

1752
02:12:05,360 --> 02:12:08,060
Does that address your concern? Does that help us?

1753
02:12:08,240 --> 02:12:08,780
Yes, ma'am.

1754
02:12:09,080 --> 02:12:11,540
I think it's a step in the right direction, but again, I do.

1755
02:12:11,980 --> 02:12:15,320
Just from what I see with the 94 riders to get on the bus before we get on with the 96.

1756
02:12:15,940 --> 02:12:17,720
There would be likely days that it would be standing remotely.

1757
02:12:18,400 --> 02:12:18,980
I just see that happening.

1758
02:12:19,160 --> 02:12:22,680
We had that with the 97 recently when the 96 had it.

1759
02:12:22,680 --> 02:12:26,440
One day it missed its run and it was standing remotely on the 97 home.

1760
02:12:27,060 --> 02:12:28,240
And so,

1761
02:12:30,510 --> 02:12:38,550
is there capacity immediately or when the changes made in January, if we vote for it?

1762
02:12:39,010 --> 02:12:40,370
Are we ready to address that immediately?

1763
02:12:40,990 --> 02:12:45,830
We'd be ready to address it immediately with the larger vehicle, and if we have any issues,

1764
02:12:46,150 --> 02:12:50,510
which we've had in the past when gas prices spike to address it with inserting the next trip,

1765
02:12:50,510 --> 02:12:51,430
if need be.

1766
02:12:51,850 --> 02:12:52,850
And that's how we'll look at that.

1767
02:12:52,850 --> 02:12:54,570
And we'll look at the case by case.

1768
02:12:56,650 --> 02:12:59,110
Do you have a question for Mr. Holista?

1769
02:12:59,370 --> 02:13:00,570
Sorry, just one more question.

1770
02:13:01,290 --> 02:13:05,470
After you made the proposed 1985 change in response

1771
02:13:05,470 --> 02:13:09,710
to the feedback from the elimination of 1986, 1984.

1772
02:13:10,030 --> 02:13:10,990
I think it's what it was.

1773
02:13:11,390 --> 02:13:15,070
Did you follow up with a meeting with the group

1774
02:13:15,070 --> 02:13:16,970
that was for Crapree represents?

1775
02:13:17,550 --> 02:13:18,910
Yes, that's the meeting he mentioned,

1776
02:13:19,190 --> 02:13:21,590
where we went to the Parken Rides Service

1777
02:13:21,590 --> 02:13:23,150
or the Parken Rides at those locations.

1778
02:13:23,150 --> 02:13:27,870
And he arrived just as, or he'd be part of just as we were arrived in the business.

1779
02:13:28,070 --> 02:13:33,350
That's how we, but we don't have any formal feedback regarding 90 to 50.

1780
02:13:33,390 --> 02:13:35,790
Although he has said it's a step in the right direction.

1781
02:13:39,640 --> 02:13:41,400
We actually have had quite a bit of feedback.

1782
02:13:42,440 --> 02:13:47,060
And I think we can characterize it as generally positive, especially from the lakeline customers,

1783
02:13:47,380 --> 02:13:54,140
because for the lakeline customers, there's really no, not much difference, because they are still getting their direct trip from lakeline to downtown.

1784
02:13:54,140 --> 02:14:01,820
We have heard that there's some folks in Leander who still have some concerns because of the the fact that they'll have to make one stop at Lakeland right now

1785
02:14:01,820 --> 02:14:08,120
They're going directly to downtown now. We're asking them to you know take a little bit longer stop at Lakeland to pick some folks up

1786
02:14:08,120 --> 02:14:13,500
So we have received actually lots of appreciative comments because that we listen to their concerns

1787
02:14:13,500 --> 02:14:15,980
Especially from the Lakeland customers again

1788
02:14:15,980 --> 02:14:21,060
There are still a few Leander customers who are concerned about the addition to their travel time

1789
02:14:21,060 --> 02:14:23,960
I don't know exactly how much that addition is but we're talking about

1790
02:14:24,140 --> 02:14:26,340
several minutes. Thank you.

1791
02:14:27,360 --> 02:14:28,380
I want to remind more.

1792
02:14:28,700 --> 02:14:29,240
Thank you.

1793
02:14:29,520 --> 02:14:30,840
I just this in the question.

1794
02:14:31,540 --> 02:14:36,660
I want all the all to know that we appreciate this where you'll do a good job in planning.

1795
02:14:37,060 --> 02:14:40,060
And there is when you start changing routes, it is never easy.

1796
02:14:40,580 --> 02:14:43,320
And service plan 2020 was a great project.

1797
02:14:43,860 --> 02:14:47,520
I was part of the technical advisory team long before joining the board.

1798
02:14:47,840 --> 02:14:50,300
And it is exactly what we need to be doing.

1799
02:14:50,300 --> 02:14:57,220
is looking to get the most ridership and the most efficient services that we can out of

1800
02:14:57,220 --> 02:14:59,960
our limited assets and these are tough years.

1801
02:15:00,020 --> 02:15:29,840
We're cutting back. It never goes down easy. And please just understand that these board questions are nothing more than us getting comfortable with the changes that are being made, because with respect to the community, you know, where the ones that are kind of ultimately responsible to the community. So view them is nothing more than that. I am always impressed with whom we ask a very specific question about a specific route. You all have an answer. If we talk about having met with someone,

1802
02:15:29,840 --> 02:15:32,620
You all met with them, or you've written them.

1803
02:15:32,960 --> 02:15:35,660
So I just want to acknowledge that, you know,

1804
02:15:35,840 --> 02:15:39,140
this is a tough process and you all are doing a really good job.

1805
02:15:39,400 --> 02:15:40,600
And I mean that very sincerely.

1806
02:15:40,840 --> 02:15:44,660
It always impresses me the extent to which I'll have, you know,

1807
02:15:44,740 --> 02:15:46,100
really worked hard on these issues.

1808
02:15:46,100 --> 02:15:49,840
So I just want to make sure to acknowledge that in irrespective

1809
02:15:50,640 --> 02:15:52,800
of the questioning that occurs the last minute.

1810
02:15:53,040 --> 02:15:54,780
So should we very difficult decisions?

1811
02:15:56,640 --> 02:15:57,960
Any other questions or comments?

1812
02:15:59,940 --> 02:16:04,880
Not from the audience, ma'am. I was talking to the board. Thank you.

1813
02:16:05,220 --> 02:16:07,940
I'll entertain a motion to approve item number nine.

1814
02:16:10,270 --> 02:16:13,590
I'll move to approve item number nine.

1815
02:16:13,730 --> 02:16:15,970
Motion by Vice Chairman Lane Moore's there second.

1816
02:16:16,330 --> 02:16:17,530
Second by board member Riley.

1817
02:16:18,010 --> 02:16:19,430
Any other discussion at comments?

1818
02:16:20,230 --> 02:16:22,790
Hearing and seeing that, all those in favor, please say aye.

1819
02:16:23,690 --> 02:16:23,730
Aye.

1820
02:16:23,730 --> 02:16:24,630
Those opposed.

1821
02:16:25,550 --> 02:16:33,170
in health tensions. Emotion passes on a vote of seven to one with Board of

1822
02:16:33,170 --> 02:16:39,910
Merhalista voting note. Next item is the approval of a resolution

1823
02:16:39,910 --> 02:16:45,310
adopting the metro access policy changes and authorizing the President, CEO, or

1824
02:16:45,310 --> 02:16:54,610
her designated implement the metro access policy changes. We'll have a

1825
02:16:54,610 --> 02:16:55,590
to speak on the side.

1826
02:16:57,130 --> 02:16:58,530
I'm going to have to know any lengthens,

1827
02:16:58,730 --> 02:17:01,090
Executive Vice President and I'm chief operating officer.

1828
02:17:01,950 --> 02:17:09,090
You have a handout that I put at your at each one's desk this morning.

1829
02:17:09,950 --> 02:17:16,730
It should be a copy of this presentation to up slides as well as a financial document behind it.

1830
02:17:18,230 --> 02:17:21,110
Before I get too far into the process,

1831
02:17:23,740 --> 02:17:25,320
we please take our conversations outside.

1832
02:17:25,820 --> 02:17:26,560
Thank you.

1833
02:17:27,860 --> 02:17:33,740
Before I get too far into a presentation, I know that if the public hearing, there was

1834
02:17:33,740 --> 02:17:40,040
discussion from the Board of Directors as to whether or not these policies would be

1835
02:17:40,040 --> 02:17:44,220
adopted as a whole, or if they would be adopted one by one.

1836
02:17:46,910 --> 02:17:49,690
At the will of the Board, I will

1837
02:17:49,690 --> 02:17:54,030
present them one by one for discussion, or if you would like, I will be happy to go through

1838
02:17:54,030 --> 02:17:59,930
to them. The presentation is set up to do it either way, so whatever the board prefers is what

1839
02:17:59,930 --> 02:18:03,530
I will do. I think what we can do alone is just go ahead and go through a full presentation

1840
02:18:03,530 --> 02:18:07,990
and then we'll let the board decide how we want to address each specific policy change.

1841
02:18:09,210 --> 02:18:12,410
With that being said, I will move forward with the presentation.

1842
02:18:15,800 --> 02:18:18,020
The policies before you today

1843
02:18:18,020 --> 02:18:25,920
is the eligibility and appeals process, service level, open returns, taxi vouchers, service

1844
02:18:25,920 --> 02:18:31,480
area in the call center days and hours and before I get any further, I would like to say that

1845
02:18:31,480 --> 02:18:35,240
I'd as Evans is ill and so it's me answering your questions.

1846
02:18:37,980 --> 02:18:45,220
As you are aware, we had meetings back in August with the MMWG, it was a result of dispute

1847
02:18:45,220 --> 02:18:51,820
resolution and so this represents the conclusion from that effort as well as public input

1848
02:18:51,820 --> 02:18:57,560
to rounds of public involvement in public input as well as public hearing brings us to the

1849
02:18:57,560 --> 02:18:59,660
conclusions that will be presented today.

1850
02:19:00,760 --> 02:19:06,960
And so it is a staff's recommendation that we do individual applications and medical

1851
02:19:06,960 --> 02:19:09,000
verification as well as interviews.

1852
02:19:10,120 --> 02:19:17,040
If it is deemed that you are unconditionally eligible, that would be a screening and process

1853
02:19:17,570 --> 02:19:21,440
very first step that could be done by staff.

1854
02:19:21,440 --> 02:19:29,200
I want to clarify, staff will not deem people or screen people out.

1855
02:19:29,760 --> 02:19:31,700
We only will screen people in.

1856
02:19:32,100 --> 02:19:36,820
And if there's any question about one's eligibility, they will move on to the functional

1857
02:19:36,820 --> 02:19:37,420
assessment.

1858
02:19:40,320 --> 02:19:44,180
There's unconditional eligibility, and then the next step would be conditional eligibility,

1859
02:19:44,540 --> 02:19:49,120
and that would be determined by the third party that would be doing the functional assessments.

1860
02:19:50,100 --> 02:19:55,760
All customers must go through it, all applicants must go through the process for eligibility.

1861
02:19:57,960 --> 02:20:02,820
Customers, at any time, may request that they be reassessed.

1862
02:20:03,120 --> 02:20:09,580
For instance, if we have determined at some point that a client is conditionally eligible,

1863
02:20:10,460 --> 02:20:15,200
if they would like to come in because something has changed in their life, which is a very low possibility,

1864
02:20:15,200 --> 02:20:19,240
that they believe now, they should be determined to unconditionally eligible.

1865
02:20:19,520 --> 02:20:24,140
That path will always be of all that, it's just a matter of a request from a customer.

1866
02:20:27,310 --> 02:20:32,610
The current customers, what we are requesting is that, at the time of their

1867
02:20:32,610 --> 02:20:39,790
re-certification, that they also must come in for an interview, an orientation process.

1868
02:20:40,290 --> 02:20:46,770
If deemed unconditionally eligible, the exact same would apply, that they would, in the future,

1869
02:20:46,770 --> 02:20:49,630
only be required to update their personal information.

1870
02:20:49,930 --> 02:20:53,910
They would not be required to come back in for an assessment.

1871
02:20:55,390 --> 02:21:00,490
Conditional eligibility, same thing applies to our current customers as our new customers.

1872
02:21:01,130 --> 02:21:07,930
And then of course, as always, they can move a request that they come back in for an eligibility review at any time.

1873
02:21:10,580 --> 02:21:16,440
We have established an appeals process that consists of one member of access.

1874
02:21:17,080 --> 02:21:24,500
And it is the desire that that number of access would represent the disability of the

1875
02:21:24,500 --> 02:21:27,820
individual that is appealing if possible that would be the desire.

1876
02:21:28,560 --> 02:21:33,420
There would be a board appointee, there would be someone from our ADA would be a capital

1877
02:21:33,420 --> 02:21:38,500
metro staff person who is our ADA coordinator would also sit on the appeals board.

1878
02:21:38,920 --> 02:21:45,900
And then there would be an absorber from access and access of course is the committee it is

1879
02:21:46,460 --> 02:21:49,560
And that would be a non-boding observer.

1880
02:21:50,280 --> 02:21:51,600
May I ask a quick question?

1881
02:21:51,860 --> 02:21:53,560
Sir, thank you.

1882
02:21:53,660 --> 02:22:01,480
When you say there would be a member from the Access Committee with a similar disability as the person making.

1883
02:22:02,060 --> 02:22:08,140
So in other words, we would have a pool of some folks who had agreed to serve and had been

1884
02:22:09,320 --> 02:22:16,620
If someone came in with a visual disability, we would pull from that pool of access members.

1885
02:22:16,900 --> 02:22:18,020
I'm trying to...

1886
02:22:18,020 --> 02:22:18,820
That's correct.

1887
02:22:19,320 --> 02:22:20,280
If available.

1888
02:22:21,280 --> 02:22:22,680
Okay, thank you.

1889
02:22:23,640 --> 02:22:26,580
Our customers have 60 days to appeal the decision.

1890
02:22:27,500 --> 02:22:34,700
And then of course, if they're not satisfied with the results of the decision, of course, it can always be moved to the federal level for review.

1891
02:22:34,700 --> 02:22:38,920
and we will provide the toll-free number of information for them.

1892
02:22:40,590 --> 02:22:44,110
This is just a map, if you all process a map,

1893
02:22:44,470 --> 02:22:46,410
and a low-tability decision making tree.

1894
02:22:46,750 --> 02:22:50,910
And so very quickly, one would come into with an application

1895
02:22:50,910 --> 02:22:54,110
and if their professional have gone through a professional verification

1896
02:22:54,730 --> 02:22:56,630
at that point, we would conduct staff

1897
02:22:56,630 --> 02:22:58,690
with conduct an in-person interview and orientation.

1898
02:22:59,510 --> 02:23:02,890
It is possible, as I said earlier, to be screened in at that point,

1899
02:23:02,890 --> 02:23:08,570
as unconditional depending on what we determined from the applications, we never would

1900
02:23:08,570 --> 02:23:12,830
screen any went out at that point. If we were not able to staff to make the determination

1901
02:23:12,830 --> 02:23:17,070
that they were unconditionally eligible, then they would move on to it to the third party

1902
02:23:17,070 --> 02:23:18,010
assessment process.

1903
02:23:22,400 --> 02:23:27,920
The next policy is the service level. Currently our policy is door through

1904
02:23:27,920 --> 02:23:35,260
door, non-residential locations. We're going to open it up to where it's curved to curve,

1905
02:23:35,260 --> 02:23:49,220
door to door and door through door. Our original proposal if you remember was to go to door. I'm sorry go curb the curb and then door to door door through door would be upon request and so we've just opened it up for all three levels.

1906
02:23:49,220 --> 02:23:53,920
client may request door to door at the time.

1907
02:23:54,320 --> 02:23:59,620
For instance, we may have them defaulted to curb the curb at their request, but

1908
02:23:59,620 --> 02:24:02,600
any time they may request that it be door to door to door to door to door to door to door.

1909
02:24:02,660 --> 02:24:05,620
That's just the process we'll follow.

1910
02:24:07,280 --> 02:24:13,580
It is also required by law that upon request that you must provide door to door service.

1911
02:24:15,660 --> 02:24:29,420
Open returns, the main change here is that because our business is based on scheduling and the way that we gain efficiencies and are able to operate and deliver a better quality of services through scheduling.

1912
02:24:30,200 --> 02:24:38,220
And so what we're requesting here is that at the time of the scheduling that our clients estimate a return time.

1913
02:24:40,880 --> 02:24:47,620
Taxi vouchers, this was the initial recommendation, was that subscription service that

1914
02:24:47,620 --> 02:24:51,560
when it became available on the Metro Access service that we would begin transitioning

1915
02:24:52,400 --> 02:24:53,160
our clients.

1916
02:24:53,920 --> 02:25:01,280
Then the vouchers on request program has stood to what you have seen to this point was to eliminate

1917
02:25:01,280 --> 02:25:02,200
that program.

1918
02:25:02,400 --> 02:25:07,760
And I would like to clarify here that while the take that played did indicate that, yes,

1919
02:25:07,760 --> 02:25:12,860
I did say that we had spoken with the feds on numerous occasions before the public.

1920
02:25:13,080 --> 02:25:18,720
I have clarified that there was a potential violation, and so I hope that that's understood

1921
02:25:19,260 --> 02:25:21,140
do the Board of Directors as well as the public.

1922
02:25:22,680 --> 02:25:27,100
The vouchers on request is as early as we had recommended that it be eliminated and then overflow

1923
02:25:27,100 --> 02:25:30,540
vouchers there would be no impact to that at all.

1924
02:25:31,980 --> 02:25:41,360
However, based on comments from our community, based on public hearings, based on staff discussions,

1925
02:25:41,680 --> 02:25:46,720
based on discussions that we've had with other agencies, based on the public hearing,

1926
02:25:47,340 --> 02:25:51,640
and quite a bit of input, staffists would like to advance to the Board of Directors

1927
02:25:51,640 --> 02:25:58,480
a little bit different direction on the Taxi voucher program. And so if I could take a few minutes

1928
02:25:58,480 --> 02:26:04,440
to roll that out. I know this is new information for the board, so I apologize for the short

1929
02:26:05,160 --> 02:26:09,680
opportunity you've had to review it. I will do my best to explain this to you so that

1930
02:26:09,680 --> 02:26:13,200
it makes sense to not only to you, but to our community as well.

1931
02:26:14,600 --> 02:26:20,160
What we're proposing is an accessoride program. What makes this different from what we're

1932
02:26:20,160 --> 02:26:26,180
doing today. Currently, our ADA plan just calls out a Taxi Voucher program, and there are

1933
02:26:26,180 --> 02:26:31,300
components within that. And of course that being the subscription, it being the overflow and it being

1934
02:26:31,300 --> 02:26:46,570
this piece of the vouchers on demand. What we're proposing is to carve that out of the vouchers on demand.

1935
02:26:47,290 --> 02:26:59,230
Okay, so that in our ADA plan, when we address the Taxi program, what will be included will be

1936
02:26:59,230 --> 02:27:01,710
in the one side of the room, but I'm sorry for that.

1937
02:27:03,750 --> 02:27:09,850
When we carve it out, it will stand independent of the ADA plan.

1938
02:27:10,850 --> 02:27:20,730
And so it will be a premium service that is not mandated by the federal regs of any way.

1939
02:27:20,790 --> 02:27:28,370
So we are able to provide to our customers an option through the Taxi Program, what's going

1940
02:27:28,370 --> 02:27:32,330
be important is how we manage this program. It's just like anything else we do. But what

1941
02:27:32,330 --> 02:27:37,990
is key is that what we were led to believe through our discussions and when we got into

1942
02:27:37,990 --> 02:27:43,630
the 504 and I will be the first to say lessons learned next time I'll call the feds four

1943
02:27:43,630 --> 02:27:49,530
or five times. Okay, so I'll be happy to do that in the future. But what we want to do is

1944
02:27:49,530 --> 02:27:56,450
to set this up to where it's pretty much managed outside of Metro access. It's managed

1945
02:27:56,450 --> 02:28:00,470
to a third party and more than likely it would be a taxi company.

1946
02:28:01,310 --> 02:28:06,050
We have confirmed that the technology is available, we have literally put our eyes on

1947
02:28:06,050 --> 02:28:06,850
that technology.

1948
02:28:07,590 --> 02:28:14,690
It would be a stored value card, you just swipe, and then it backs out the fair.

1949
02:28:15,330 --> 02:28:23,350
What we're proposing is that we have a cost share of this and we've estimated a trip and

1950
02:28:23,350 --> 02:28:31,270
And I'll try to do a good job of explaining trip versus value, but we've estimated a trip to be approximately $20.

1951
02:28:32,170 --> 02:28:35,730
Of that, we would expect a cost share of $5 from our customers.

1952
02:28:36,870 --> 02:28:40,450
So the maximum that we would contribute would be $60.

1953
02:28:41,430 --> 02:28:45,550
The maximum of a customer would contribute would be $20.

1954
02:28:45,850 --> 02:28:50,990
That's the max that can happen, which puts us at an $80 value stored value on the card.

1955
02:28:51,910 --> 02:28:53,690
by with me so far. Okay.

1956
02:28:55,940 --> 02:28:59,420
What makes this a little different is that currently everything

1957
02:28:59,420 --> 02:29:05,580
is trip based. So you use a voucher for a trip, and then after you reach a certain level

1958
02:29:05,580 --> 02:29:10,880
and I believe it's six miles, our customers must pay the difference. What we're proposing

1959
02:29:10,880 --> 02:29:18,140
here is it is simply stored value of a total of $80 of which 20 is contributed by our customers.

1960
02:29:19,720 --> 02:29:30,880
If you live and your trips are maybe a mile, mile and a half, you're going to get a lot bigger bang for the buck than someone who uses it for a long distance trip.

1961
02:29:31,540 --> 02:29:39,640
So really it's about managing the trips and managing the dollars, and it will be flexible, not everyone's going to have the same needs.

1962
02:29:40,040 --> 02:29:46,380
So I may be able to go 20 trips, someone else may be able to only go three trips. It just depends on where they're going.

1963
02:29:47,760 --> 02:29:51,600
That's one advantage of the program where I really see the greatest advantage.

1964
02:29:52,460 --> 02:29:58,380
We've heard a lot of concern about if we go to the three quarter mile, there will be folks

1965
02:29:58,380 --> 02:29:59,840
who will not be eligible.

1966
02:30:00,000 --> 02:30:26,000
Not that they won't be eligible. They won't have service available to them. For some folks, this will serve as a gap. It can bridge, not serve as a gap. It can bridge the gap. For instance, if we change our service and we just change the hours and we no longer have service available on weekends, someone can come in and get the maximum per month.

1967
02:30:26,000 --> 02:30:31,120
And use that if they want to go to church or if they do their grocery shopping on the weekends, they can use that.

1968
02:30:31,460 --> 02:30:36,540
And so that's a little bit of a bridge. Does that need the full need? No, it does not.

1969
02:30:36,660 --> 02:30:41,780
And I don't want anyone to think that that's what I'm saying, that this backfill is that whole program because it doesn't.

1970
02:30:42,000 --> 02:30:46,060
But it certainly helps fill some of the gaps that we know exist.

1971
02:30:47,060 --> 02:30:53,280
And so we would expect that there would be a one-time upfront charge and that be a $5

1972
02:30:53,280 --> 02:30:59,180
because that's what the Taxi Company will charge for the smart heart and the technology

1973
02:30:59,180 --> 02:31:01,120
that goes with it.

1974
02:31:01,540 --> 02:31:05,800
That is a very high-level view of that program.

1975
02:31:06,460 --> 02:31:12,480
We did have a very brief discussion at the NMWG meeting last night.

1976
02:31:12,480 --> 02:31:21,240
I believe in general we received a favorable response simply because we're doing something different than just eliminating the program.

1977
02:31:21,820 --> 02:31:29,560
There was a desire to express that what we're proposing is a funding level of $720,000.

1978
02:31:29,560 --> 02:31:35,380
And then of course, when client puts in the 20, and what it comes to is about $900 and

1979
02:31:35,380 --> 02:31:37,600
somewhat $1,000 a year, total value.

1980
02:31:37,940 --> 02:31:43,480
But our actual contribution would be $720,000, it's in the budget.

1981
02:31:43,720 --> 02:31:46,240
It's just a matter how you reallocate the dollars originally.

1982
02:31:46,280 --> 02:31:49,120
It was going to be in there for transport on our service.

1983
02:31:49,620 --> 02:31:52,440
We would carve those funds out and use it for this program.

1984
02:31:53,160 --> 02:31:53,780
Remember, machines?

1985
02:31:54,180 --> 02:31:55,560
It's a quick point of clarification.

1986
02:31:55,560 --> 02:32:09,940
This is only a proposed program would be only available to the current three quarter mile ADA customers if that's the way we went or is it available to the entire service area and you want this eligible and even if they live outside through.

1987
02:32:10,440 --> 02:32:10,520
Okay.

1988
02:32:11,060 --> 02:32:12,340
Remember step.

1989
02:32:14,160 --> 02:32:22,780
If the card is good for the average of four trips based on $20 a trip, how often can people refill that card?

1990
02:32:22,780 --> 02:32:25,640
once a month. Okay. That's a monthly

1991
02:32:26,620 --> 02:32:31,840
allotment. So let me know something somebody can use to you to get to work every day if it was a

1992
02:32:31,840 --> 02:32:39,020
$20 per every day. It's just a bridge. That's right. Thank you.

1993
02:32:40,120 --> 02:32:45,640
But what I would like to clarify is that someone who needs a trip to work every day, that's

1994
02:32:45,640 --> 02:32:51,200
what we're here for. That's what we did. It's a subscription service. And so we would

1995
02:32:51,200 --> 02:32:58,080
take care of them. We're remember listening. So he said it's a subscription service,

1996
02:32:58,280 --> 02:33:03,480
something needs it to get to work. You'll take care of them. And I just want to clarify what

1997
02:33:03,480 --> 02:33:08,140
we're remember, Chief, it's that includes people outside the three quarter mile quarter.

1998
02:33:10,310 --> 02:33:16,490
We've got apples and oranges in that discussion. Okay, I'm sorry. I saw a glance when he made the

1999
02:33:16,490 --> 02:33:17,510
and so let me clarify.

2000
02:33:18,830 --> 02:33:27,390
In order to use the TATC program, it is non-ADA, if you are eligible and you live in the

2001
02:33:27,390 --> 02:33:31,050
service area and by eligible meaning you are eligible for our service.

2002
02:33:31,970 --> 02:33:36,430
If we set the 3-quarter mile boundary, you're still eligible once you get into the 3-quarter.

2003
02:33:37,010 --> 02:33:44,190
However, for this program, you can use it even though you are outside as long as you're

2004
02:33:44,190 --> 02:33:49,150
the service area, but not necessarily the three-quarter mile corridor, for this program.

2005
02:33:49,270 --> 02:33:51,150
For this taxi program, yes.

2006
02:33:52,030 --> 02:33:53,570
That's correct.

2007
02:33:53,930 --> 02:33:57,950
Can you remember, could you help me understand the rationale for that?

2008
02:33:58,010 --> 02:34:01,110
I mean, we provide metro access service.

2009
02:34:01,210 --> 02:34:05,330
The idea is that we'll be providing metro access service to folks within three-quarter mile

2010
02:34:05,330 --> 02:34:05,810
corridor.

2011
02:34:07,110 --> 02:34:11,190
And then if you, for those outside that corridor,

2012
02:34:11,190 --> 02:34:16,690
So, they would still be able to get this premium service.

2013
02:34:18,910 --> 02:34:26,070
I understand it's not a matter of providing, it's not an ADA service, it's not, it's not,

2014
02:34:26,070 --> 02:34:39,230
but I guess one question is, do we have a good sense of the universe of customers that this will?

2015
02:34:40,170 --> 02:34:42,330
I mean, how many customers were talking about that?

2016
02:34:44,870 --> 02:34:51,930
And a rationale for how this fits in with our other services?

2017
02:34:53,810 --> 02:34:59,430
I don't want to leave people with the impression that this service is designed to meet the needs

2018
02:34:59,430 --> 02:35:02,530
of those outside of the three-quarter mile.

2019
02:35:02,690 --> 02:35:07,750
It is simply an option to meet a very small need.

2020
02:35:09,030 --> 02:35:19,050
Well, I guess I'm sorry if you're outside the three core mile or corridor and you're not so you're not eligible for access services

2021
02:35:19,050 --> 02:35:26,430
I don't even understand how that's that's how does this feel like gap this seems like this is this is the service that you're eligible for

2022
02:35:27,930 --> 02:35:31,350
I mean if some of you can't use picks right at all

2023
02:35:31,350 --> 02:35:37,410
Then then in what sense does this bridge a gap it doesn't bridge it for everyone

2024
02:35:37,410 --> 02:35:44,910
However, if you are outside of our three quick, and I'm assuming if we adopt the policy of

2025
02:35:44,910 --> 02:35:50,930
the three quarter mile quarter, which needs to happen, if you were beyond that point, and

2026
02:35:50,930 --> 02:35:56,630
you are eligible for our services, if you get into the three quarter mile, you're eligible

2027
02:35:56,630 --> 02:35:58,010
for this program.

2028
02:35:59,230 --> 02:36:04,870
And because this program is not tied to an ADA plan, those folks can use it.

2029
02:36:04,870 --> 02:36:11,730
If it was structured as it is today, it is part of an ADA plan, they would not be eligible for it.

2030
02:36:11,830 --> 02:36:18,650
And so this opens up some flexibility for all customers that are eligible for the Metro Access Service.

2031
02:36:19,450 --> 02:36:23,010
Whether you're inside the three-quarter mile or outside the three-quarter mile.

2032
02:36:23,490 --> 02:36:27,990
And do we have some numbers as to the number of additional customers?

2033
02:36:27,990 --> 02:36:35,330
I mean, this will increase, well, someone's making use of this system, would they be considered

2034
02:36:35,330 --> 02:36:37,430
a metro access customer?

2035
02:36:38,330 --> 02:36:38,770
I'm sorry.

2036
02:36:39,010 --> 02:36:44,530
Someone using this service, is that when they be considered a metro access customer?

2037
02:36:45,270 --> 02:36:49,850
You have to be a metro access, you have to be eligible from metro access to use this.

2038
02:36:49,930 --> 02:36:53,830
So you're a metro access customer, but you're not, you're outside the three court of my

2039
02:36:53,830 --> 02:37:03,530
court or yes. And, and do we have a sense of the how many additional metro access customers

2040
02:37:03,530 --> 02:37:05,630
we expect that this will bring you to the system?

2041
02:37:06,190 --> 02:37:11,590
I can give you some numbers that were prepared by the Texas Transit Institute and that's

2042
02:37:11,590 --> 02:37:16,990
what I'm basing all of this on. When they did their study and for getting the I do not remember

2043
02:37:16,990 --> 02:37:27,450
what year it was then. If you look at, if you look at the population, about 14.4% would be deemed

2044
02:37:27,450 --> 02:37:34,910
eligible for the service. Of that, looking at a utilization rate, we would only anticipate

2045
02:37:34,910 --> 02:37:42,050
6.6% that's very conservative. TTI is indicated it's upwards of 10%, but we have used

2046
02:37:42,050 --> 02:37:45,350
6.6 because that's pretty much what we've experienced in the past.

2047
02:37:45,810 --> 02:37:52,490
So based on those two factors, if it were the entire service area based on today's

2048
02:37:52,490 --> 02:37:59,830
ridership and numbers, if we just do the three-quarter of a mile base, and we do not

2049
02:37:59,830 --> 02:38:05,870
grandfather anyone in, you're looking at about 670,000 trips.

2050
02:38:05,870 --> 02:38:12,290
If we open the entire service area up, and again, I apologize for not looking this way.

2051
02:38:13,170 --> 02:38:20,130
If we open the entire service area up, we're looking at 873,000 trips.

2052
02:38:21,150 --> 02:38:23,590
And let me tell you what that translates to in dollars.

2053
02:38:27,260 --> 02:38:30,540
About $14.2 million annually.

2054
02:38:31,400 --> 02:38:33,480
Because there is a capital cost.

2055
02:38:33,480 --> 02:38:39,280
But we're at our scenes when it comes to expanding the metro access fleet.

2056
02:38:39,620 --> 02:38:43,700
We are currently running a portion of that fleet from this building, which should not be

2057
02:38:43,700 --> 02:38:44,100
happening.

2058
02:38:44,800 --> 02:38:48,960
But anyway, if we were to grow the service to that level, there's no doubt we would need

2059
02:38:48,960 --> 02:38:50,300
facility number two.

2060
02:38:50,520 --> 02:38:52,580
And so there's all the capital costs to come with it.

2061
02:38:52,580 --> 02:38:54,440
And that's what gets us to the 14.

2062
02:38:54,440 --> 02:39:02,360
If we just want to look at salaries and benefits, that's about, well,

2063
02:39:05,260 --> 02:39:05,900
this is the total.

2064
02:39:06,180 --> 02:39:12,300
So I don't have the delta, roughly $6 million on annual basis.

2065
02:39:12,860 --> 02:39:18,740
So it's significant when you open it up because most clients that, based on the data that

2066
02:39:18,740 --> 02:39:26,140
we have, the average customer takes about a hundred and one trips annually, and if most

2067
02:39:26,140 --> 02:39:32,040
Most of those trips are within the corridor to not on the outlying areas, they direct cost,

2068
02:39:33,340 --> 02:39:34,660
not fully allocated.

2069
02:39:35,100 --> 02:39:40,520
The direct cost is 31.62, and then there's allocation on top of that.

2070
02:39:40,740 --> 02:39:43,760
So that kind of puts the dollars in the order of magnitude to the dollars.

2071
02:39:45,540 --> 02:39:46,900
Did I answer your question?

2072
02:39:46,900 --> 02:39:54,140
Yeah, I think so, and does this service,

2073
02:39:56,480 --> 02:40:01,580
does it make sense to even think in terms of a fair box recovery for this service?

2074
02:40:02,740 --> 02:40:08,100
Does this service, does this service, I mean, we, the I understand the customers are paying 25%.

2075
02:40:08,100 --> 02:40:13,900
The customer pays five and we pay 15. Does that mean we've basically got a 25%.

2076
02:40:13,900 --> 02:40:15,880
It's exactly what that means.

2077
02:40:17,560 --> 02:40:18,740
That's pretty good.

2078
02:40:20,060 --> 02:40:20,200
Okay.

2079
02:40:20,200 --> 02:40:22,540
What to call us?

2080
02:40:22,980 --> 02:40:27,220
So we're, we're, we're essentially opening a providing new service.

2081
02:40:27,460 --> 02:40:28,400
So broader range of customers.

2082
02:40:28,980 --> 02:40:30,420
And, and expecting that.

2083
02:40:30,960 --> 02:40:31,260
It's set.

2084
02:40:31,820 --> 02:40:35,100
Basically, it's set in the Fairbox recovery of 20% per cent.

2085
02:40:36,000 --> 02:40:36,240
Thanks.

2086
02:40:37,180 --> 02:40:37,840
We're remembering more.

2087
02:40:37,940 --> 02:40:38,420
Thank you.

2088
02:40:38,800 --> 02:40:41,220
I want to make sure that the same question I was going to wait,

2089
02:40:41,420 --> 02:40:43,880
but I want to make absolutely sure that I understand.

2090
02:40:43,880 --> 02:40:47,480
in this aspect of vouchers on demand.

2091
02:40:50,580 --> 02:40:56,460
So the only, I mean, we're really operating at three quarters of a mile today.

2092
02:40:57,400 --> 02:40:59,960
With the exception of that 400 customers, that's correct.

2093
02:41:00,080 --> 02:41:00,500
That's right.

2094
02:41:00,880 --> 02:41:00,980
That's correct.

2095
02:41:00,980 --> 02:41:01,080
That's correct.

2096
02:41:01,080 --> 02:41:01,120
That's correct.

2097
02:41:01,120 --> 02:41:01,340
That's correct.

2098
02:41:01,860 --> 02:41:02,160
That's correct.

2099
02:41:02,160 --> 02:41:02,560
That's correct.

2100
02:41:04,180 --> 02:41:04,920
That's correct.

2101
02:41:04,920 --> 02:41:09,380
to the actual change your respect of how it was approved and all the rest.

2102
02:41:11,440 --> 02:41:18,200
So, when you say that people outside of the three quarter of a mile, if we go to three quarters a mile,

2103
02:41:18,380 --> 02:41:24,500
we're there, that the people outside the three quarters of a mile will have access to this program,

2104
02:41:24,560 --> 02:41:26,120
are we talking about the 400?

2105
02:41:26,120 --> 02:41:32,900
All, anyone who is eligible for the service?

2106
02:41:33,140 --> 02:41:36,260
When you say the service, do you mean metro access service?

2107
02:41:37,020 --> 02:41:41,000
But people outside three quarters of mile are not eligible for metro access.

2108
02:41:42,580 --> 02:41:45,360
Okay, so let me clarify.

2109
02:41:46,240 --> 02:41:49,100
You can, if they can, that's right.

2110
02:41:49,560 --> 02:41:53,540
You cannot confuse eligibility with ability to use.

2111
02:41:53,540 --> 02:42:11,440
Okay, and so that was, so it's just the function of not where you live, but can you start off your trip within three quarters of a mile, and then, however you get there, you get through a bus stop, or I guess it's basically got to be a bus stop, right?

2112
02:42:11,440 --> 02:42:23,660
And then you get to that bus stop, you're instantly eligible for metro access if you've been admitted to the program through, you know, all the process that we formally admit people to metro access.

2113
02:42:23,680 --> 02:42:40,360
That's that is correct. I got it. So they are now, they're eligible for this voucher on demand, whereas they would not have been before.

2114
02:42:40,360 --> 02:42:49,440
Do you have someone got their own transportation into a bus stop and then got picked up by a metro access vehicle at that point?

2115
02:42:49,720 --> 02:42:54,320
They would not have been eligible for it from their home to that bus stop.

2116
02:42:54,520 --> 02:42:56,960
That's the bridge piece. They would not have been eligible.

2117
02:42:58,020 --> 02:42:58,900
Because we're, I'm sorry.

2118
02:42:58,980 --> 02:42:59,860
No, no, you go ahead.

2119
02:42:59,980 --> 02:43:03,820
Because we are carving this out of our entire ADA plant.

2120
02:43:03,820 --> 02:43:11,140
This is like it is a premium service with a design that basically we can do with what we need to do.

2121
02:43:11,420 --> 02:43:14,120
Okay, it was that one little piece. I was missing it makes it clear.

2122
02:43:14,300 --> 02:43:20,480
So in essence what they can now do is use the taxi to get into service territory and then fall into the restroom.

2123
02:43:21,220 --> 02:43:22,180
Got it. That was the one piece.

2124
02:43:22,860 --> 02:43:28,000
We're much the funding level is not adequate to do it every day for work.

2125
02:43:28,240 --> 02:43:33,800
I just want to make sure unless they live half a mile away and maybe with $80 back and forth they could do it.

2126
02:43:34,320 --> 02:43:38,980
Okay, I can honestly say this is the second time today. I've been really excited and hopeful.

2127
02:43:40,260 --> 02:43:41,800
I'm so glad I'm on the list.

2128
02:43:43,120 --> 02:43:44,520
You're usually on the deadline.

2129
02:43:44,580 --> 02:43:46,200
What's the first one when you woke up?

2130
02:43:47,060 --> 02:43:48,120
Now it's been John Michael.

2131
02:43:52,300 --> 02:43:57,820
It's theoretically if someone's using this card and they're a mile and a half from the grocery store

2132
02:43:57,820 --> 02:44:06,660
the purpose $10 versus $20, they can get a lot further, use that of a card if it's maxed

2133
02:44:06,660 --> 02:44:15,520
out we're looking at about 750 times a month, right? If my math is right, that it's $60,000,

2134
02:44:15,880 --> 02:44:17,940
a month, divided by $80,000.

2135
02:44:17,980 --> 02:44:26,360
40, we didn't look at it on a client basis, we looked at it on availability and this goes

2136
02:44:26,360 --> 02:44:34,300
back to the voucher piece, believe we set it up for 4,000 vouchers, times 1248,000, and then

2137
02:44:34,300 --> 02:44:35,220
started doing the math.

2138
02:44:35,760 --> 02:44:40,540
And that takes you to, to like 600 and some odd 1,000, we up to 720, just for rounding

2139
02:44:40,540 --> 02:44:44,780
numbers of math and make it easier to, it would be $60,000 per month.

2140
02:44:45,800 --> 02:44:51,440
And so a client could refill that card whenever it was time to refill it, it didn't have

2141
02:44:51,440 --> 02:44:55,880
to be done monthly, but they cannot exceed more than once a month.

2142
02:44:55,880 --> 02:44:59,820
That's going to be able to be Tunisius with the car and end.

2143
02:45:00,000 --> 02:45:08,820
Use it in a manner that requires less than $20 per trip. They fare radically, could actually, that is correct.

2144
02:45:09,440 --> 02:45:14,360
I'd like to show you a little bit of data that may help answers some of the questions that I could.

2145
02:45:14,900 --> 02:45:26,920
We have done an analysis on the current usage, and about 71% of all of the tax that you are the voucher on demand customers are using anywhere from one to four.

2146
02:45:27,600 --> 02:45:33,280
So that may help you understand what the current usage level is.

2147
02:45:33,480 --> 02:45:35,080
So it's a suddenly

2148
02:45:38,730 --> 02:45:42,290
71% use 1 to 4.

2149
02:45:42,390 --> 02:45:45,610
We have 19% that use anywhere from 5 to 10,

2150
02:45:45,750 --> 02:45:47,610
and then you can see how the numbers shift from there.

2151
02:45:48,730 --> 02:45:53,190
What we would like to do is part of the program when it's finally implemented

2152
02:45:53,190 --> 02:45:55,030
and we have our plan and measurements.

2153
02:45:56,490 --> 02:45:59,150
It's very possible that

2154
02:46:01,420 --> 02:46:09,380
we may not use the whole $60,000 in a month, and I'm going with

2155
02:46:09,380 --> 02:46:12,080
some hypotheticals here based on these numbers.

2156
02:46:12,700 --> 02:46:16,660
And so what we would look to do is say, okay, we're not using all of this.

2157
02:46:17,020 --> 02:46:19,380
Maybe there are customers that need more trips.

2158
02:46:20,140 --> 02:46:25,780
And so instead of reducing and shrinking our commitment to the program, we simply expand

2159
02:46:25,780 --> 02:46:28,200
what we can offer to the customers.

2160
02:46:28,720 --> 02:46:32,240
So it may be 25, 100 versus 20, 80.

2161
02:46:32,660 --> 02:46:35,460
But of course, that has to be looked out over time

2162
02:46:35,460 --> 02:46:37,340
and understanding the impact.

2163
02:46:37,960 --> 02:46:39,900
But that certainly is a possibility with the program.

2164
02:46:40,680 --> 02:46:41,360
Thank you.

2165
02:46:43,020 --> 02:46:45,820
And then looking at the current purposes,

2166
02:46:47,060 --> 02:46:51,300
the majority of the vouchers on demand are for medical and grocery.

2167
02:46:52,420 --> 02:46:55,880
And then the subscription service is for work and dialysis,

2168
02:46:55,880 --> 02:46:58,940
which I kind of put in the category of medical as well.

2169
02:47:01,550 --> 02:47:02,730
Are there any more?

2170
02:47:03,110 --> 02:47:03,270
Yeah.

2171
02:47:04,250 --> 02:47:07,830
Any other transit systems or using this concept?

2172
02:47:08,730 --> 02:47:11,150
There's a similar concept, I believe, in Denver,

2173
02:47:13,230 --> 02:47:16,490
and I don't know if Houston does it

2174
02:47:16,490 --> 02:47:22,810
or not, but our whole goal was to, I don't know if you recall, but probably the last time

2175
02:47:22,810 --> 02:47:27,550
we're time before when I made the presentation, and we talked about Denver.

2176
02:47:27,550 --> 02:47:30,770
We did spoke with Denver that morning or the morning before.

2177
02:47:31,250 --> 02:47:35,470
And the whole concern we had was that there was carved out.

2178
02:47:36,110 --> 02:47:37,150
And ours was not.

2179
02:47:37,550 --> 02:47:41,830
And please understand that it will require us to modify our ADA plan in order for this

2180
02:47:41,830 --> 02:47:42,490
to be implemented.

2181
02:47:44,490 --> 02:47:44,690
It's up.

2182
02:47:44,830 --> 02:47:46,590
And as to Jeff, something you weren't coming in.

2183
02:47:46,670 --> 02:47:48,010
Good to respond to you.

2184
02:47:48,010 --> 02:47:48,690
I'm a member of Shavitz.

2185
02:47:49,470 --> 02:47:53,610
MST, Monterey, Selena Transit, does a similar program such as this.

2186
02:47:53,610 --> 02:47:59,810
They do it a little differently, where they pay up to 50% of the fair that's on the meter,

2187
02:48:00,250 --> 02:48:05,750
but they only subsidize up to a max of $45 per month, so it's a similar program.

2188
02:48:07,190 --> 02:48:07,630
Thank you.

2189
02:48:07,950 --> 02:48:09,110
I hope you feel better.

2190
02:48:11,760 --> 02:48:14,920
Are there any other questions on taxi voucher before moving?

2191
02:48:16,120 --> 02:48:18,780
The next one is the access service area.

2192
02:48:18,860 --> 02:48:22,220
This is the three-quarter mile that we've been discussing.

2193
02:48:22,220 --> 02:48:29,920
And I don't know the exact date, I want to say 2007, for some reason, I'm jumping back

2194
02:48:29,920 --> 02:48:37,620
in between 2005, 2007, when staff presented to the board of directors, the TTI study

2195
02:48:37,620 --> 02:48:44,000
very comprehensive information, and presented the idea of moving to the three quarter mile.

2196
02:48:44,440 --> 02:48:48,320
However, there was never official action taken by the board of directors.

2197
02:48:48,320 --> 02:48:53,540
It was an implementation but there was no official action taken by the Board of Directors and as I

2198
02:48:53,540 --> 02:48:59,120
understand at the time, there also was no public input like we've done on these other policies.

2199
02:48:59,900 --> 02:49:05,700
And so what we have included this as part of all of our outreach over the course of the past two months,

2200
02:49:05,880 --> 02:49:08,360
and of course it was part of the public hearing as well.

2201
02:49:08,640 --> 02:49:15,340
And so we believe that we have met the responsibilities as far as if the Board chooses to adopt this,

2202
02:49:15,340 --> 02:49:19,020
that we have gone through the public process, we have also had the public hearing.

2203
02:49:19,720 --> 02:49:24,080
And so it is, it's okay to authorize it, of course, that's a board decision.

2204
02:49:26,380 --> 02:49:30,760
The call center hours of operation based on what we have heard from the community,

2205
02:49:31,220 --> 02:49:32,780
what we heard at the public hearing.

2206
02:49:33,340 --> 02:49:37,660
I had a couple of people who wanted one with me to discuss the fact that, you know,

2207
02:49:37,700 --> 02:49:42,880
it really would be beneficial while you extended it to front end of what you originally proposed

2208
02:49:42,880 --> 02:49:48,420
and by the way, we have extended it one hour to the 7 a.m. we originally had a date to five.

2209
02:49:48,840 --> 02:49:54,000
And so we have opened it up another hour. What we're proposing is that we also extended an hour

2210
02:49:54,000 --> 02:49:59,200
on the back end. So that if someone gets off work, they also have the ability to call and schedule.

2211
02:49:59,420 --> 02:50:03,280
It's not just before they go to work. And so we heard that several times as part of the

2212
02:50:03,280 --> 02:50:07,600
public hearings and the public meetings. And so we would like to offer that. There is no fiscal

2213
02:50:07,600 --> 02:50:11,940
impact. It's just a matter of how we schedule staff. And so the overlap in the middle of the

2214
02:50:11,940 --> 02:50:15,060
would be a little shorter and we'd extend to the late evening.

2215
02:50:18,560 --> 02:50:22,140
Next steps, put a check mark along there somewhere.

2216
02:50:22,460 --> 02:50:25,560
Once we decide exactly what the changes are going to be,

2217
02:50:25,820 --> 02:50:29,960
we've done our outreach board public hearings and of course the reports.

2218
02:50:30,820 --> 02:50:32,860
And then today would be the board adoption.

2219
02:50:33,480 --> 02:50:36,840
Once the board gives staff direction on policy,

2220
02:50:37,580 --> 02:50:41,880
then we will move forward to revise the ADA plan.

2221
02:50:41,880 --> 02:50:52,500
take that ADA plan to the community, another round of public input, as well as a public hearing that must be held and then it would be set up for formal adoption.

2222
02:50:55,370 --> 02:50:57,850
And with that, I'll answer any questions.

2223
02:50:59,430 --> 02:51:02,730
I don't have a question, but I do have a comment.

2224
02:51:03,290 --> 02:51:08,190
I'm very glad to see option two on the taxi vouchers.

2225
02:51:08,190 --> 02:51:11,270
I joined my fellow board member and staffer.

2226
02:51:11,410 --> 02:51:12,970
I'm excited about this too.

2227
02:51:13,110 --> 02:51:17,610
One of the concerns that I had was the complete elimination

2228
02:51:20,350 --> 02:51:23,580
of the voucher on request.

2229
02:51:25,040 --> 02:51:28,180
And so I'm very glad to see that we have something

2230
02:51:28,180 --> 02:51:30,660
that can stand in place of that.

2231
02:51:30,920 --> 02:51:34,000
I'm also glad to see that it's carved out.

2232
02:51:34,160 --> 02:51:38,760
I think that is going to be more beneficial to our clients

2233
02:51:38,760 --> 02:51:46,440
and to the agency. So, for me, that's the win when both ways. So thank you for doing that.

2234
02:51:48,660 --> 02:51:49,240
Any other comments?

2235
02:51:49,840 --> 02:51:54,300
If not, board, what I would suggest is we go to the public comment section and then obviously

2236
02:51:54,300 --> 02:51:56,140
start taking up each one of these items.

2237
02:51:58,900 --> 02:52:01,260
You're welcome to take a break if you need to.

2238
02:52:01,520 --> 02:52:03,940
You can hear the public testimony from the breakroom.

2239
02:52:04,380 --> 02:52:08,220
We will move to the public comment section of this agenda item.

2240
02:52:16,860 --> 02:52:22,260
That's not on the agenda, Ms. Vomar, but you are signed up to speak on this item, and I will call you.

2241
02:52:22,960 --> 02:52:25,760
I will call you to speak up.

2242
02:52:28,260 --> 02:52:32,480
Thank you.

2243
02:52:33,020 --> 02:52:35,620
The first speaker signed up is Boone Blocker Boone.

2244
02:52:40,600 --> 02:52:41,620
Here comes the mic.

2245
02:52:44,640 --> 02:52:47,040
I didn't want to roll off it on my lap because it would always fall off.

2246
02:52:51,010 --> 02:52:56,430
I'm glad that you guys are here, and I want to make cast the votes, I'm sure no one

2247
02:52:56,430 --> 02:53:02,330
thinks you enough, but I'm sure it's not an easy thing to sit up there and make votes.

2248
02:53:02,550 --> 02:53:07,030
That's not whether I agree or disagree, it's a good thing that you guys are up there

2249
02:53:07,030 --> 02:53:08,690
wanting to do this stuff.

2250
02:53:09,790 --> 02:53:16,790
In terms of, you know, lots of the other changes, those are all important.

2251
02:53:16,790 --> 02:53:21,530
And one thing I would say about the service area is it is my belief.

2252
02:53:21,770 --> 02:53:26,870
I'm glad that a couple of Metro finally said that they didn't do the required public

2253
02:53:26,870 --> 02:53:28,130
hearings in 2005.

2254
02:53:30,550 --> 02:53:36,230
And the public hearing about the service area and the recent service area hearings in the

2255
02:53:36,230 --> 02:53:41,590
meetings only was only for the 391 that are going to be phased off of the service.

2256
02:53:41,590 --> 02:53:47,930
the public hearings did not address the 800 previous people that were phased out in 2005.

2257
02:53:48,310 --> 02:53:53,910
And so, in my estimation, that still needs to be gone through the process, and that's a federal

2258
02:53:53,910 --> 02:53:59,350
requirement. That's not a boon thinks it's a good idea, so that aside. In terms of all the

2259
02:53:59,350 --> 02:54:06,870
other proposed policy changes, I know those are important, but the eligibility to me is paramount.

2260
02:54:06,870 --> 02:54:12,670
And the current application, I won't be laborious with all the stuff and I see you guys

2261
02:54:12,670 --> 02:54:15,410
emails and all that good stuff.

2262
02:54:15,710 --> 02:54:20,970
But current application is six pages long, the new one that the staff and the members of

2263
02:54:20,970 --> 02:54:24,090
the Access Committee worked on is 12 pages long.

2264
02:54:25,350 --> 02:54:33,010
And it has to be filled out and submitted by a state of Texas license medical provider.

2265
02:54:33,010 --> 02:54:39,050
And I implore you, please do not take that out of the hands of the licensed medical professional.

2266
02:54:39,430 --> 02:54:40,830
It's completely unnecessary.

2267
02:54:41,170 --> 02:54:45,550
It adds a whole level of bureaucracy when you don't need to.

2268
02:54:46,370 --> 02:54:50,890
And I have heard several board members and several people of capital metro staff say,

2269
02:54:51,170 --> 02:54:56,890
well, do we want the first point of contact for the customers to be their first ride when they show up?

2270
02:54:56,950 --> 02:54:59,190
Well, that's a fair point and that has some merit.

2271
02:54:59,190 --> 02:55:03,990
So, move the orientation, don't interview everyone and don't assess everyone,

2272
02:55:04,970 --> 02:55:09,730
have them go through the application, it's verified by the license, state of Texas license medical provider,

2273
02:55:10,370 --> 02:55:14,610
and then when they're approved, then have the orientation before they can do their first ride,

2274
02:55:14,730 --> 02:55:20,230
and orient them to what's available and, you know, how the system works and all that kind of stuff.

2275
02:55:20,890 --> 02:55:25,490
So, again, it's, in my estimation, it's completely unnecessary to do that.

2276
02:55:25,490 --> 02:55:30,890
screen the number that you would have to interview and assess way down from the total number.

2277
02:55:31,050 --> 02:55:39,890
And it's an undo burden to have to place on the overall client cell, new and current users.

2278
02:55:40,950 --> 02:55:42,710
Thank you for any questions, board member Langwell.

2279
02:55:42,810 --> 02:55:46,430
Yeah, I do have a question, Ben, thanks a lot for your input. I value it highly.

2280
02:55:47,430 --> 02:55:51,710
And I know, obviously, we read all your emails, read the one from last night,

2281
02:55:51,710 --> 02:55:55,070
And I know that you're really, you know,

2282
02:55:55,230 --> 02:55:58,830
I totally appreciate the point at which you're coming on the eligibility thing.

2283
02:55:59,070 --> 02:56:02,630
And I'm asking for your help on that this is no form of debate.

2284
02:56:03,050 --> 02:56:06,410
I just want to hear your response because you haven't specifically responded to this.

2285
02:56:06,690 --> 02:56:16,630
And this is what goes through my head is that it seems to me, you know, correct me if I'm long from your perspective, from a customer's perspective.

2286
02:56:18,690 --> 02:56:28,650
that it's responsible on the part of the agency to sit down once with someone that's

2287
02:56:28,650 --> 02:56:36,810
going to be eligible for a significant capital metro service metro access.

2288
02:56:38,630 --> 02:56:44,850
It seems, I mean, it just seems like kind of a basic level of responsibility to have

2289
02:56:44,850 --> 02:56:50,930
some encounter with the person that's applying for this program and have some, you know, irrespective

2290
02:56:50,930 --> 02:56:56,130
of the orientation piece. I mean, literally, from kind of evaluating them. You know, in

2291
02:56:56,130 --> 02:57:05,410
whether it's, you know, to avoid abuse or whatever, but to have some contact once with people

2292
02:57:05,410 --> 02:57:11,410
getting on to a program that's a significant offering, you know, with a lot of costs associated

2293
02:57:11,410 --> 02:57:16,750
with it. So just set me, that's what I'm struggling with, because I hear you and I, you know,

2294
02:57:16,870 --> 02:57:21,970
when you're that, them and about something I take it very seriously, but that's what I'm struggling with.

2295
02:57:24,190 --> 02:57:32,250
My position would be that with the expanded and detailed and very objective application and

2296
02:57:32,250 --> 02:57:38,550
a licensed medical professional by the state of Texas, the state of Texas takes very seriously

2297
02:57:38,550 --> 02:57:46,470
with a license to provide medical services and granted maybe a couple doctors here, you know,

2298
02:57:46,590 --> 02:57:51,640
don't do their full duty. So put in an additional clause in the application that says,

2299
02:57:52,470 --> 02:57:58,350
hey, by signing this, this person is going to be eligible for these services and, you know,

2300
02:57:58,370 --> 02:58:06,390
make it clear. And in terms of having the, I guess, you know, I, in terms of like sitting down

2301
02:58:06,390 --> 02:58:09,010
with the capital metro person.

2302
02:58:09,310 --> 02:58:11,350
Again, that point is not without merit.

2303
02:58:12,590 --> 02:58:14,590
I don't see that point, I don't think we're arguing,

2304
02:58:14,790 --> 02:58:15,990
so I'm not going to see anything.

2305
02:58:17,790 --> 02:58:20,290
But if you want to do that, then have them go through

2306
02:58:20,290 --> 02:58:26,810
the application with the medical professional verification

2307
02:58:26,810 --> 02:58:30,430
of the disabled in condition, and then have the orientation

2308
02:58:30,430 --> 02:58:34,290
and have them sit down with the capital metro people

2309
02:58:34,290 --> 02:58:35,130
after that's done.

2310
02:58:35,130 --> 02:58:40,030
because it would just eliminate the vast,

2311
02:58:40,050 --> 02:58:45,710
unneeded and undo level of bureaucracy added to the authority that you guys don't need.

2312
02:58:45,830 --> 02:58:52,590
And I promise in a couple of years there's 6,800 people and everyone's only eligible for two years.

2313
02:58:52,830 --> 02:58:59,050
And so if you have to do all of those people, the current we're talking current in two years in their eligibility.

2314
02:58:59,450 --> 02:59:01,110
That's 3,400 people a year.

2315
02:59:01,350 --> 02:59:03,250
That's a lot of money to do upfront.

2316
02:59:03,250 --> 02:59:07,190
And so, I'll just ask you, you know, consider that.

2317
02:59:08,530 --> 02:59:09,370
Thank you, bud.

2318
02:59:10,470 --> 02:59:14,530
The next speaker signed up is Mr. Robert Frank. Welcome back, sir.

2319
02:59:22,050 --> 02:59:32,010
I'm pleased with the outcome of the Taxi Program, some of the other programs that I've heard at this meeting.

2320
02:59:32,610 --> 02:59:41,330
And I just want to say that I hope to be able to fit into them and get into the new programs

2321
02:59:43,370 --> 02:59:44,410
and try them out.

2322
02:59:44,610 --> 02:59:50,010
I mean, I know that I'm going to need rides to them from work every day because, you know,

2323
02:59:50,010 --> 02:59:50,610
I do work.

2324
02:59:51,870 --> 02:59:54,070
And I think I was still fit into that.

2325
02:59:54,810 --> 02:59:59,870
I am an RLF, retro-lennel, too much oxygen at birth, and I can't ride the bus.

2326
02:59:59,870 --> 02:59:59,970
You

2327
03:00:00,000 --> 03:00:06,960
The orientation problems, but I hope to be able to continue to use STS and to get around. So I just want to say thank you.

2328
03:00:07,300 --> 03:00:13,660
Thank you, Mr. Frank. Next speaker is Lee Jones. Lee? Is Lee here?

2329
03:00:15,440 --> 03:00:21,280
For Mr. Jones, it's Julian Foster. Julian, welcome. You can say in your seat if you'd like.

2330
03:00:21,400 --> 03:00:22,100
We bring you microphone.

2331
03:00:23,640 --> 03:00:26,480
Okay, you're welcome to use the police.

2332
03:00:33,630 --> 03:00:34,650
Sir, it's on.

2333
03:00:35,430 --> 03:00:36,190
All right.

2334
03:00:36,370 --> 03:00:37,290
There you go, right there.

2335
03:00:38,950 --> 03:00:40,110
Can anyone hear?

2336
03:00:41,410 --> 03:00:41,730
Perfect.

2337
03:00:42,130 --> 03:00:44,090
We can hear you.

2338
03:00:44,150 --> 03:00:45,170
All right.

2339
03:00:47,070 --> 03:00:52,190
Hello, I've been here a couple of times before.

2340
03:00:52,190 --> 03:01:06,750
And for those of people that are new, my name is Julian Foster, I represent myself and my grandmother who uses SES.

2341
03:01:06,750 --> 03:01:15,390
And basically what I want to talk about is the taxi voucher.

2342
03:01:15,630 --> 03:01:23,510
First of all, I think it's a great programming program that S.J. has.

2343
03:01:23,970 --> 03:01:32,510
However, I feel that the voucher program needs a little bit of sunshine

2344
03:01:32,510 --> 03:01:45,990
because of my friend, Christine Murrell, who if here today, had some really bad experience

2345
03:01:45,990 --> 03:01:50,410
with one of the cab companies,

2346
03:01:52,750 --> 03:02:01,550
which was Austin Cab and so we need to keep the programs

2347
03:02:01,550 --> 03:02:09,070
structure and more affordable to serve the community.

2348
03:02:09,970 --> 03:02:19,490
Employees 40 are open to terms like my grandmother sometimes has doctors

2349
03:02:19,490 --> 03:02:24,530
appointment, which she does have to go with her attendee.

2350
03:02:24,530 --> 03:02:35,610
And the opportunity is good, however, and that's needs structure, and hopefully helpful within the City of Lemon.

2351
03:02:35,970 --> 03:02:36,510
Thank you.

2352
03:02:36,910 --> 03:02:39,910
And I'm pleased to welcome the answer any questions.

2353
03:02:40,390 --> 03:02:41,590
Any questions, Board Member?

2354
03:02:42,350 --> 03:02:43,210
Thank you, Mr. Forster.

2355
03:02:44,170 --> 03:02:45,750
The next speaker is Donald Hooper.

2356
03:02:46,430 --> 03:02:47,090
Is Donald here?

2357
03:02:47,270 --> 03:02:47,370
Yes.

2358
03:02:47,710 --> 03:02:48,230
Welcome, sir.

2359
03:02:56,770 --> 03:02:58,910
This is my first major board meeting.

2360
03:03:00,610 --> 03:03:09,050
I appreciate that light rail is, I'm glad to see it expanding because it's the service

2361
03:03:09,050 --> 03:03:15,250
hours, because I am visually impaired, and I do ride the light rail, off and on.

2362
03:03:15,750 --> 03:03:17,090
Thank you for doing that.

2363
03:03:18,930 --> 03:03:23,770
Also, one of the other issues was the taxi vouchers I'm glad to see that they are trying

2364
03:03:23,770 --> 03:03:25,430
to do this premium service.

2365
03:03:25,430 --> 03:03:33,130
I think that although it won't solve a lot of the problems, it's better than where we were.

2366
03:03:34,710 --> 03:03:37,970
I don't use STS because I have enough vision to write my bike.

2367
03:03:38,930 --> 03:03:47,650
One thing I do want to ask is, are there going to be, I know the board can't do any dialogue, I understand that.

2368
03:03:47,650 --> 03:03:58,410
But are there going to be any more, I guess, bike routes that are planned within the service area?

2369
03:03:59,570 --> 03:04:00,730
Or does anybody know that?

2370
03:04:01,610 --> 03:04:03,650
Mr. Hibber, we can get someone to respond to.

2371
03:04:04,290 --> 03:04:06,530
Board member Riley probably knows every single bike route.

2372
03:04:09,350 --> 03:04:11,030
We'll remember Riley.

2373
03:04:11,030 --> 03:04:16,230
Well, yeah, we, in fact, our, our bus, our, our pipelines are, our, have been dramatically

2374
03:04:16,230 --> 03:04:16,790
improving.

2375
03:04:17,130 --> 03:04:20,730
We've been, we've been, the city of Austin does have a bike map, which is, which you can

2376
03:04:20,730 --> 03:04:24,470
use either, and get you a printed version, or you can access it on the city's website.

2377
03:04:25,250 --> 03:04:30,730
We are bound to come out with a new one, which will be, better than ever before, it's actually

2378
03:04:30,730 --> 03:04:33,150
going to occupy folks, you sides of the map.

2379
03:04:33,550 --> 03:04:39,050
So, it'll be, because the city's grown, you'll see more routes in more detail, and a lot

2380
03:04:39,050 --> 03:04:46,250
of them are, a lot of the assistant rats have gone from red or blue down to green, meaning

2381
03:04:46,250 --> 03:04:50,370
they're now, we now have bicycle facilities, they're much more user friendly. So yeah,

2382
03:04:50,530 --> 03:04:57,170
the bike, bike rats have been, we've been putting in bike lanes at a faster rate than ever

2383
03:04:57,170 --> 03:05:03,590
before, and if if if if if if if the bond election is successful this November, then you'll see

2384
03:05:03,590 --> 03:05:10,930
even more. Okay, one another thing. I'm the wish that they would, when they, if they order

2385
03:05:10,930 --> 03:05:15,930
new rail cars, which we probably won't for a new while, I'd like to see a couple more

2386
03:05:17,610 --> 03:05:24,530
hooks put on the sides of the rail cars to, for more bicycles. And thank you, thank you, Mr.

2387
03:05:24,650 --> 03:05:27,610
Hooper. If you don't mind, I'm going to give you your contact information to Councilman

2388
03:05:27,610 --> 03:05:33,410
Riley, so you can follow up with you on the bicycle information you're offering to.

2389
03:05:34,230 --> 03:05:39,610
And by the way, in terms of bike access on the trains, right now we are not putting,

2390
03:05:39,850 --> 03:05:43,810
we have no cap, no fixed cap on the number of bikes. If you can get your bikes

2391
03:05:43,810 --> 03:05:47,970
from the train stop, you will be able to take your bike on the train.

2392
03:05:48,250 --> 03:05:52,850
There's not a hook available that doesn't preclude you from boarding the train.

2393
03:05:52,850 --> 03:05:54,630
You can just roll your bike right arm of the train.

2394
03:05:54,630 --> 03:05:59,150
And so it's much better in that sense than the other buses are.

2395
03:06:01,350 --> 03:06:03,530
And Nelson is our next speaker, San here.

2396
03:06:03,850 --> 03:06:04,270
Welcome, man.

2397
03:06:04,690 --> 03:06:06,250
We'll bring a microphone to you if you

2398
03:06:10,060 --> 03:06:10,280
don't.

2399
03:06:10,520 --> 03:06:13,580
I think I also want to speak on the eligibility.

2400
03:06:14,320 --> 03:06:22,820
I think it needs to be rethought in regards to the money that is going to be spent on the identifying each person face to face.

2401
03:06:23,340 --> 03:06:24,920
How is this going to be done?

2402
03:06:24,920 --> 03:06:30,920
will each person be certified by the same person so that you know the same information is going

2403
03:06:30,920 --> 03:06:37,680
is given to each time. This would be an impossible job. The amount of time for the

2404
03:06:37,680 --> 03:06:45,220
re-certification would be the same amount of time. The employees needed to be trained and hired

2405
03:06:45,220 --> 03:06:51,720
to comply with the changes you are suggesting. A new application would need to be

2406
03:06:53,670 --> 03:07:01,810
easier for the applicant to fill in, as well as to take it to your medical profession.

2407
03:07:02,610 --> 03:07:09,230
As being was talking I thought about a member of access being with the person with the same

2408
03:07:09,230 --> 03:07:15,870
responsibility when the orientation is done and maybe have an orientation meeting once a month

2409
03:07:15,870 --> 03:07:19,730
as opposed to each time a new applicant came in.

2410
03:07:19,730 --> 03:07:26,970
The cost cuts in the implementation of the rail system has hurt having the handicap community.

2411
03:07:27,710 --> 03:07:35,350
The rail system that is in use now is just the beginning of the rail system that has been

2412
03:07:35,350 --> 03:07:41,190
wanted by capital metrics since it was first voted against by the city and set up anyway.

2413
03:07:41,850 --> 03:07:42,890
The discussions,

2414
03:07:45,100 --> 03:07:49,860
again, to include the seat of park in the end or so that the rail will be able

2415
03:07:49,860 --> 03:07:51,420
to go to Georgetown.

2416
03:07:53,000 --> 03:07:56,280
I understand the need to grow, but it whose expense,

2417
03:07:56,860 --> 03:08:00,360
the handicapped community is funding a large portion of this.

2418
03:08:00,480 --> 03:08:03,200
The cost of the tickets have continued to go up

2419
03:08:03,200 --> 03:08:06,540
from 30 to 35, and now it's going up again

2420
03:08:06,540 --> 03:08:08,280
in January to 45.

2421
03:08:09,080 --> 03:08:10,940
They want to start charging the elderly

2422
03:08:10,940 --> 03:08:14,620
who have always ridden the best for free.

2423
03:08:14,660 --> 03:08:19,400
All of this for the train that the city of Austin voted against.

2424
03:08:19,860 --> 03:08:25,960
The appeals process at this time is no ex, there is no ex as member.

2425
03:08:26,620 --> 03:08:30,780
On the appeals process, that's a membership needs to be,

2426
03:08:33,110 --> 03:08:33,870
I think.

2427
03:08:34,690 --> 03:08:45,210
On the appeals process, the ex as member needs more time to schedule rise and to get familiar

2428
03:08:45,210 --> 03:08:50,110
with the case so they can better advise the client on the records they need to provide

2429
03:08:50,110 --> 03:08:55,950
to Capitol Metro. I thank you. I thank you for your time that you've been working on this

2430
03:08:55,950 --> 03:08:56,570
board.

2431
03:09:01,520 --> 03:09:05,560
Thank you, Ms. Nelson. I'll just hand it to Sandy. She's next. Welcome back, Sandy.

2432
03:09:22,400 --> 03:09:29,300
I'm Sandy C. Campan. I'm representing myself, but I do have one thing I want to say about

2433
03:09:29,300 --> 03:09:39,940
the advisory committee. Today, I've heard about voting in the service area, flex routes,

2434
03:09:40,540 --> 03:09:48,200
reorganizing the access committee, and setting rates for the access and disabled people

2435
03:09:48,200 --> 03:09:56,220
on fixed routes. And last night, a different taxi policy, which may be good, but last night

2436
03:09:56,220 --> 03:10:03,480
was the first time even after all of these public hearings that has even been mentioned.

2437
03:10:04,800 --> 03:10:17,340
And so the access system has not been utilized as an advisory system evidently because we

2438
03:10:17,340 --> 03:10:26,400
have it been given any suggestion of any of these topics to advise at all.

2439
03:10:27,140 --> 03:10:29,140
And so how can we advise?

2440
03:10:29,960 --> 03:10:31,720
I'm extremely disappointed.

2441
03:10:32,420 --> 03:10:38,300
But the handicap community is frightened to death today, shaking in their boots, so to

2442
03:10:38,300 --> 03:10:43,820
speak, waiting for your decision on interviews for eligibility and recertification.

2443
03:10:43,820 --> 03:10:53,740
They do not see the interviews as a way to introduce future clients to access.

2444
03:10:54,280 --> 03:11:02,960
They see it only as what it is, a way to cut down deserving handicapped people from access to the system.

2445
03:11:10,640 --> 03:11:14,920
I'm putting interviews into place as extreme.

2446
03:11:15,480 --> 03:11:19,000
And while you're trying to cut cost, this is a mistake.

2447
03:11:19,580 --> 03:11:26,480
The new application form will take care of any of the problems that the staff has concerning

2448
03:11:26,480 --> 03:11:27,120
this.

2449
03:11:27,300 --> 03:11:34,260
If you pass this policy, you will destroy your relationship you have with the handicap community.

2450
03:11:34,260 --> 03:11:44,920
You're so concerned with trying to make more people ride the rail and make up for all the

2451
03:11:44,920 --> 03:11:50,020
mistakes that have been made there that you are just cutting our system to the bone.

2452
03:11:50,840 --> 03:11:52,820
And we can't handle it.

2453
03:11:53,060 --> 03:11:54,500
Believe me.

2454
03:11:55,100 --> 03:11:56,640
Thank you very much.

2455
03:11:59,120 --> 03:11:59,760
Thank you, Mr. Camp.

2456
03:11:59,780 --> 03:12:01,240
The next speaker is John McCalsky.

2457
03:12:01,540 --> 03:12:02,100
Welcome back, John.

2458
03:12:27,310 --> 03:12:31,510
I'm jealous of the dog, and I want to just go down and take a look at this.

2459
03:12:33,740 --> 03:12:34,700
Welcome, John.

2460
03:12:36,240 --> 03:12:37,740
John Lundkowski with Arsel.

2461
03:12:38,820 --> 03:12:41,900
I have sent comments on all these issues extensively.

2462
03:12:42,480 --> 03:12:48,460
Several months back, extensive comments on the application process and eligibility process.

2463
03:12:49,440 --> 03:12:56,740
Our recent comments, which I do believe I will take it to the current comments,

2464
03:12:56,740 --> 03:13:01,620
even though there are some changes proposed today is that this is going to fast.

2465
03:13:01,800 --> 03:13:07,400
We are also is recommending that the war rejects these changes and continues this discussion.

2466
03:13:07,860 --> 03:13:09,900
It doesn't mean that there isn't positive things happening.

2467
03:13:10,480 --> 03:13:14,740
We appreciate the fact that we are rethinking the voucher on demand.

2468
03:13:15,100 --> 03:13:23,580
We appreciate the fact that you have taken measures toward mitigating the impact of the cost increases.

2469
03:13:24,660 --> 03:13:30,140
I agree with Boone completely. I think you said it very well. This is bureaucracy we don't need.

2470
03:13:31,300 --> 03:13:38,640
The whole application thing is going on the assumption that there are huge numbers of people that are using the service that shouldn't be.

2471
03:13:38,800 --> 03:13:44,800
That just is not true. You're not going to screen out people that don't need it.

2472
03:13:44,820 --> 03:13:51,460
You're going to screen out people who don't have the advocacy skills and the support to go through another ridiculous

2473
03:13:51,460 --> 03:13:57,120
if you're creating and intrusive bureaucracy is what you're creating.

2474
03:13:58,060 --> 03:14:07,180
In terms of the vouchers, what's proposed now is obviously better than nothing.

2475
03:14:08,200 --> 03:14:12,580
But in reality, this is another cost increase compared to what you have now.

2476
03:14:13,880 --> 03:14:21,660
Again, we do like the fact that we are discussing mitigating the cost of people who are very low-income.

2477
03:14:23,020 --> 03:14:32,320
But we're giving Indians, we're giving smallpox-infested blankets to Indians, and then say, we'll talk next week about medicine.

2478
03:14:33,520 --> 03:14:39,680
We're doing the daily and coming back later and say, well, maybe it shouldn't, we'll do something to keep it from being quite so bad.

2479
03:14:39,680 --> 03:14:45,060
This hurts people now, the cost increases you already done hurt people now.

2480
03:14:46,560 --> 03:14:53,060
Can we just slow this down and think about reality here, relation to this service area?

2481
03:14:55,100 --> 03:14:59,960
And I'm shocked that anybody would think that the kind of pretending to talk.

2482
03:15:00,000 --> 03:15:18,100
About the three quarter mile service area is going to make up for not doing it when it should have. You've not had a public hearing on the old service area before 2005 versus three quarters mile. There has been no public hearing anywhere about that period, pretending it happened is silly.

2483
03:15:19,520 --> 03:15:26,620
If you want the potential liability for 88 violations, guess what?

2484
03:15:27,380 --> 03:15:31,260
You didn't even have to make up the conversations we have to get to believe that.

2485
03:15:31,660 --> 03:15:35,640
People are already following those complaints, they're not mythical, they're not possible,

2486
03:15:35,740 --> 03:15:36,240
they're happening.

2487
03:15:37,380 --> 03:15:38,120
Thank you.

2488
03:15:38,280 --> 03:15:38,880
Thank you, John.

2489
03:15:39,660 --> 03:15:47,840
The next speaker is Ophelia Zapata, Mr. Pata, you all have welcome your three minutes.

2490
03:15:49,680 --> 03:15:51,220
Yes sir, my name is Ophelia Zapata.

2491
03:15:51,400 --> 03:15:55,140
I'm a member of the San Jose Catholic Church in a leader with Austin Interfae.

2492
03:15:55,580 --> 03:16:00,070
You know, in 1995, I had to resign from the appointment for the state because I became visually impaired.

2493
03:16:00,960 --> 03:16:02,820
And I did not know how to handle that.

2494
03:16:03,320 --> 03:16:06,280
In 1998, they adopted my daughter's license.

2495
03:16:06,280 --> 03:16:13,280
So I've been on both sides and it's been a very difficult, you know, it's been really hard to adjust.

2496
03:16:14,660 --> 03:16:21,480
But with my church community and Chris Cole, I learned how to reclaim independence.

2497
03:16:22,940 --> 03:16:25,380
And SES is not a reward.

2498
03:16:26,380 --> 03:16:33,080
You know, I didn't start using STS because I felt like I still could get around and do what I needed to do.

2499
03:16:33,080 --> 03:16:37,080
But sometimes we can't do what we think we can do.

2500
03:16:38,140 --> 03:16:40,440
And I have to learn to accept that part of my blindness.

2501
03:16:42,260 --> 03:16:42,860
We work.

2502
03:16:43,120 --> 03:16:44,420
This community, we work.

2503
03:16:45,320 --> 03:16:46,460
We are homeowners.

2504
03:16:46,660 --> 03:16:47,980
We help build the economy.

2505
03:16:48,580 --> 03:16:49,360
We pay taxes.

2506
03:16:50,460 --> 03:16:51,860
And we vote.

2507
03:16:53,580 --> 03:16:56,960
This year, November, but also in our faith is working under

2508
03:16:56,960 --> 03:16:59,800
every 20,000 voters for the November election.

2509
03:17:01,240 --> 03:17:04,820
community, we need to vote a lot in vote.

2510
03:17:08,220 --> 03:17:11,380
We oppose the eligibility process. You know,

2511
03:17:11,480 --> 03:17:15,280
that's something that can be done as we said last week at the beginning at the forefront

2512
03:17:15,920 --> 03:17:24,360
because the doctor is the one that sit with us and ask us and can tell you by his profession

2513
03:17:24,360 --> 03:17:31,520
that we are able or not able to get the service. Staff cannot do that. It will save us a million

2514
03:17:31,520 --> 03:17:38,200
dollars, so you wouldn't have to increase our fares so that we would be paying for that extra

2515
03:17:38,200 --> 03:17:41,900
cost of that department that isn't really not necessary.

2516
03:17:42,620 --> 03:17:48,360
Just as you approve the applications you can also disapprove, send a letter back to us

2517
03:17:48,360 --> 03:17:52,340
saying, well, we don't approve because of these reasons, go back to your doctor.

2518
03:17:53,140 --> 03:17:54,120
Easy as that.

2519
03:17:54,720 --> 03:18:00,700
You talked about face to face orientation, when we go get our IDs, before we get our ID, we

2520
03:18:00,700 --> 03:18:07,140
can get orientation. That's face to face. We have to do that every three years. So, I'm

2521
03:18:07,140 --> 03:18:14,880
here. It's also interface to say we oppose any cuts you are stuck as recommended. And

2522
03:18:14,880 --> 03:18:20,000
believe that we, the disabled and senior citizen community should not be the ones having

2523
03:18:20,000 --> 03:18:24,360
to pay for the prices that the impumers you need to make. Thank you.

2524
03:18:24,360 --> 03:18:25,680
Thank you, Ms. Lepa.

2525
03:18:27,480 --> 03:18:30,560
Let's be here as Christine Marl. Welcome, Christine.

2526
03:18:41,820 --> 03:18:43,140
Can you come to the microphone, please?

2527
03:18:43,300 --> 03:18:44,100
Okay. Thank you.

2528
03:18:44,100 --> 03:18:45,120
My name is Christine Marl.

2529
03:18:46,100 --> 03:18:48,260
And I've been wanting to go to this for quite a while.

2530
03:18:49,360 --> 03:18:54,120
The issue with the cab, much of that I had was Austin cab.

2531
03:18:54,980 --> 03:19:02,400
In the back of 2005, the overcharged me and extra fee on top of this is

2532
03:19:02,400 --> 03:19:06,420
Keep on now. I don't know if it were allowed to do that or not, but we

2533
03:19:08,080 --> 03:19:11,920
Also always found going to hunt them all for an annual

2534
03:19:11,920 --> 03:19:12,820
also

2535
03:19:13,880 --> 03:19:14,920
Christmas party

2536
03:19:15,780 --> 03:19:16,300
Well

2537
03:19:17,660 --> 03:19:19,860
We have it to see but

2538
03:19:19,860 --> 03:19:25,260
Because he charging and there's for nineteen dollars. I didn't have no money at all

2539
03:19:25,260 --> 03:19:26,720
To buy

2540
03:19:27,420 --> 03:19:27,940
And

2541
03:19:27,940 --> 03:19:31,860
I guess I don't know if it's allowed to do that or not

2542
03:19:32,400 --> 03:19:41,360
But they did and I never got someone back at all and they really got me angry. They're angry then again

2543
03:19:41,360 --> 03:19:43,400
In 2006 we would

2544
03:19:44,560 --> 03:19:49,420
To talk to him for lunch. They walked to the gateway to go see

2545
03:19:50,000 --> 03:19:51,640
literally you start

2546
03:19:51,640 --> 03:19:58,400
I'll take a short of me an extra eight dollars on top of this is keep on like I said

2547
03:19:58,400 --> 03:20:03,240
I don't know where, I don't know if they were supposed to do that or that too, but you did.

2548
03:20:03,620 --> 03:20:06,100
So I think basically got four charts twice.

2549
03:20:07,380 --> 03:20:08,700
And so I never result again.

2550
03:20:09,020 --> 03:20:16,060
So now I just got used to LCAP, but in her again, something LCAP is not connected with STS, either.

2551
03:20:19,140 --> 03:20:23,420
So we're going to do, you know, how you fix it like that.

2552
03:20:23,520 --> 03:20:25,300
You know, are they supposed to do that?

2553
03:20:25,300 --> 03:20:30,480
I don't know, but I don't

2554
03:20:36,690 --> 03:20:36,690
know.

2555
03:20:36,690 --> 03:20:37,310
I don't know.

2556
03:20:37,630 --> 03:20:37,790
I don't know.

2557
03:20:37,790 --> 03:20:38,030
I didn't.

2558
03:20:38,870 --> 03:20:39,010
So.

2559
03:20:40,910 --> 03:20:47,150
Thank you for your comments and if you want there's staff here that works on Metro access that can explain the program

2560
03:20:47,150 --> 03:20:54,810
P into exactly what the service providers can and cannot do so you can get your questions specifically answered today.

2561
03:20:55,730 --> 03:20:56,310
Thank you, though.

2562
03:20:56,310 --> 03:21:00,950
Thank you for your time. Next speaker is Mr. Bartel Pat Bartel.

2563
03:21:04,120 --> 03:21:10,440
Pat you're speaking on behalf of the Austin Council for the line. So we'll give Pat five minutes.

2564
03:21:11,000 --> 03:21:11,580
Thank you.

2565
03:21:11,580 --> 03:21:14,840
And for your part of the clock, we'll get these handouts ready to show me the.

2566
03:21:16,000 --> 03:21:16,480
Hmm.

2567
03:21:16,940 --> 03:21:18,080
Hold on a minute.

2568
03:21:18,340 --> 03:21:20,180
Make sure I get all this straight.

2569
03:21:21,420 --> 03:21:24,500
Let's turn the clock back until he starts speaking.

2570
03:21:24,880 --> 03:21:27,980
Okay, and as others, I can see I only have to make four copies.

2571
03:21:27,980 --> 03:21:30,700
This one, so they need copies of that.

2572
03:21:31,560 --> 03:21:33,360
Go ahead and start, yeah, we'll make the copies.

2573
03:21:33,620 --> 03:21:34,220
Go ahead and make the copies.

2574
03:21:37,620 --> 03:21:46,280
I'm just wondering, what does it take for the staff at Capitol Metro to tell you all the truth?

2575
03:21:46,960 --> 03:21:47,540
Sound radical?

2576
03:21:49,360 --> 03:21:56,800
Thank God that Linda Watson is interested in other taxi voucher programs and other models to try to figure out what's going to be the most beneficial for everybody.

2577
03:21:56,800 --> 03:21:58,800
I really appreciate that.

2578
03:21:58,840 --> 03:22:01,580
This is the first CEO that has ever been interested in trying

2579
03:22:01,580 --> 03:22:04,100
to figure out how to make a mental access better.

2580
03:22:05,120 --> 03:22:08,240
And I'll tell you right now that I did have some misconceptions

2581
03:22:08,240 --> 03:22:11,300
about her at the beginning, and I apologize for those.

2582
03:22:12,240 --> 03:22:16,380
The truth I'm talking about, capital, these taxi vouchers,

2583
03:22:16,740 --> 03:22:19,140
are not in your ADA plan.

2584
03:22:19,200 --> 03:22:23,480
I will email y'all the 400 and some odd pages of the planned documents.

2585
03:22:24,240 --> 03:22:26,660
They're in the 1992 plan, but they were not.

2586
03:22:26,660 --> 03:22:29,320
It's called overflows, subscription, taxes,

2587
03:22:29,520 --> 03:22:30,420
auto driver quests.

2588
03:22:31,160 --> 03:22:33,620
They have since been taken out of the plan.

2589
03:22:34,320 --> 03:22:36,100
Now, it doesn't really matter as far as that goes,

2590
03:22:36,620 --> 03:22:37,880
but when they make it real clear,

2591
03:22:38,140 --> 03:22:41,040
they don't need to be in there, and they are not there.

2592
03:22:41,620 --> 03:22:42,960
Staff should have known that.

2593
03:22:43,740 --> 03:22:46,520
Now, as per your report here, I know you

2594
03:22:46,520 --> 03:22:48,340
know this, Joel, two o'clock in the morning,

2595
03:22:48,960 --> 03:22:50,380
probably didn't have a thing to read it.

2596
03:22:51,240 --> 03:22:55,940
This, this, this, this taxi voucher program

2597
03:22:55,940 --> 03:23:03,160
in brief will not stay of $140,000. The capital metro says it will. There are a lot of other

2598
03:23:03,160 --> 03:23:09,520
problems with this model that they are proposing here. That has not been discussed with

2599
03:23:09,520 --> 03:23:15,820
the MMWG except brief a yesterday and not with the Access Advisory Committee. This $80 a month

2600
03:23:15,820 --> 03:23:25,020
means people get approximately seven vouchers a month. People like me that use a lot of taxi vouchers.

2601
03:23:25,020 --> 03:23:29,400
Just as it's going to happen, those rise are going to have to be scheduled on the STS system,

2602
03:23:30,240 --> 03:23:33,420
and either they'll be turned into overflow, so that lifestyle to cost savings.

2603
03:23:34,060 --> 03:23:38,500
Or they're going to be put on to the telemetry of vehicles, and then you may have some constraint

2604
03:23:38,500 --> 03:23:40,820
problems because you don't have enough capacity.

2605
03:23:42,640 --> 03:23:50,440
Also, what you mean, did not tell you all is that maybe a thousand clients at most can take

2606
03:23:50,440 --> 03:23:57,700
The advantage of, you know, the max voucher cards or 80 bucks, the other people won't get vouchers.

2607
03:23:58,540 --> 03:24:03,700
So you may have to set up, it's a first come first serve, where people get have cognitive disabilities,

2608
03:24:03,920 --> 03:24:04,820
like you have your disabilities.

2609
03:24:05,260 --> 03:24:09,320
If you did a run out and max out their cards at the end of the month, they won't have them.

2610
03:24:09,720 --> 03:24:12,380
Also, trying to do this really quick.

2611
03:24:12,380 --> 03:24:21,000
And at that time here, the service area, I'm telling you right now that I have filed

2612
03:24:21,000 --> 03:24:25,660
under the Texas Information Act of God emails from 2006, but there's been nothing

2613
03:24:25,660 --> 03:24:29,500
in writing, which is strange about what has happened to the 2005.

2614
03:24:29,760 --> 03:24:30,740
Somebody made a decision.

2615
03:24:31,360 --> 03:24:32,240
There are 800 people.

2616
03:24:32,400 --> 03:24:34,300
I have filed to get those people's names.

2617
03:24:34,460 --> 03:24:39,060
I'll tell you right now that those people did not have their deep process.

2618
03:24:40,560 --> 03:24:44,640
The FDA's and the interest in that, we need to have 30 seconds to get the stability, because

2619
03:24:44,640 --> 03:24:48,860
this is real important to talk about what Bruno said, is there some new information

2620
03:24:48,860 --> 03:24:49,840
that we don't have?

2621
03:24:50,360 --> 03:24:53,080
Just read the, okay, I'm very quick, okay, I'll try.

2622
03:24:53,740 --> 03:25:00,340
In March, Diane informs you all about all the civil rights violations of people that have been

2623
03:25:00,340 --> 03:25:06,380
denied paratized service that have been on there for years, since 2009, these two letters

2624
03:25:06,380 --> 03:25:15,060
that I gave you, or representative of that, on Monday, I am picking up 275 pages worth

2625
03:25:15,060 --> 03:25:22,340
of denial letters. From 2009 on, these are people that used to deal with the system, but

2626
03:25:22,340 --> 03:25:26,880
yet they were denied. And I'm going to tell you the FTA is really interested in them. I have

2627
03:25:26,880 --> 03:25:33,260
not decided yet whether I'm going to submit them or not. So what I'm asking you all, I think

2628
03:25:33,260 --> 03:25:37,700
that these people should be evaluated using application that is

2629
03:25:37,700 --> 03:25:39,580
data proved by the MMWG instead.

2630
03:25:40,120 --> 03:25:45,840
More important, these letters show that capital metro,

2631
03:25:46,380 --> 03:25:49,960
I don't think it is very qualified to do the innocent interview.

2632
03:25:50,480 --> 03:25:51,640
OK, thank you so much for talking about that.

2633
03:25:51,640 --> 03:25:57,320
So what I would really ask for is to try this application for a while.

2634
03:25:58,020 --> 03:26:01,140
You can't get sued for just using an application.

2635
03:26:01,140 --> 03:26:06,440
and if somebody changes because we have or whatever, that's what you do in English.

2636
03:26:07,220 --> 03:26:09,580
They can be soon, if it's not been done.

2637
03:26:10,540 --> 03:26:11,540
Thank you very much.

2638
03:26:12,480 --> 03:26:15,620
Next speaker is Diane Bomar Aliman.

2639
03:26:16,320 --> 03:26:22,100
Diane is, let's see, it says down here's city communication.

2640
03:26:24,890 --> 03:26:26,890
I'm not quite sure what that.

2641
03:26:28,210 --> 03:26:31,670
Are you speaking on behalf of MMWG?

2642
03:26:32,470 --> 03:26:36,670
I'm going to speak on behalf of the MMWG.

2643
03:26:38,530 --> 03:26:42,370
However, I have not been afforded my own personal time,

2644
03:26:42,730 --> 03:26:44,050
and I've mentioned earlier.

2645
03:26:44,330 --> 03:26:47,720
We'll do one, I'll give you five minutes speaking on behalf of the MMWG,

2646
03:26:48,350 --> 03:26:50,330
but please cover your points within that five minutes.

2647
03:26:50,330 --> 03:26:52,330
I'm going to try real hard.

2648
03:26:52,530 --> 03:26:53,250
I need you to.

2649
03:26:53,550 --> 03:26:53,830
I need you to.

2650
03:26:53,830 --> 03:26:54,430
I need you to.

2651
03:26:56,690 --> 03:27:01,650
First of all, I wanted to, and I'm sorry that this is taking my time.

2652
03:27:01,650 --> 03:27:10,910
my time. But I wanted to make it let you guys know that I want to refine my comments a little

2653
03:27:10,910 --> 03:27:19,030
while ago about staff. I think that at least 99% of the staff, all of the workers that

2654
03:27:19,030 --> 03:27:24,050
capital metro are awesome. I think that they're very nice. I think they're very genuine. I think

2655
03:27:24,050 --> 03:27:30,950
they're very professional. I think they're very caring. And I especially want to thank Miss Watson yesterday

2656
03:27:30,950 --> 03:27:40,090
for meeting with me and I hope very much that she will help to change the culture of capital

2657
03:27:40,090 --> 03:27:46,790
metro. And that was a very positive step. Former CEOs have not been willing to meet with me directly.

2658
03:27:48,070 --> 03:27:56,230
And so anyway, oh, McGowan, there's so many things to talk about. The Taxi Vulture Program,

2659
03:27:56,230 --> 03:28:06,230
We requested yesterday that it the examined further, as I said before, the person that we didn't get to speak to in Denver.

2660
03:28:07,350 --> 03:28:15,510
We still want to be able to talk to him. Mr. Chad Valentine, we were told was the one who spoke with someone in Denver,

2661
03:28:16,130 --> 03:28:21,690
but he did not speak to the Director of Paratransit and all of us weren't present.

2662
03:28:21,690 --> 03:28:28,350
we don't know what was said or that kind of thing. So anything regarding what was said earlier

2663
03:28:28,350 --> 03:28:35,630
about the taxi voucher in Denver being similar should be stricken because Miss Tim's is not

2664
03:28:35,630 --> 03:28:41,970
spoken with them directly and is not familiar really with what the taxi voucher in Denver is.

2665
03:28:42,470 --> 03:28:49,810
I also wanted to mention that although I'm not opposed to taxi vouchers being provided to people

2666
03:28:49,810 --> 03:28:56,630
outside of the three fourth mile, which has been the service area for five years.

2667
03:28:59,190 --> 03:29:06,870
Although those people will be allowed, and I think it's a good thing to come into the service area,

2668
03:29:07,330 --> 03:29:14,170
that's going to add all of those rides on to Metro Access.

2669
03:29:14,170 --> 03:29:23,170
And so whatever number she has told you, the number of rides that they are trying to eliminate will now be added.

2670
03:29:23,730 --> 03:29:26,230
And again, I'm in favor of that.

2671
03:29:26,230 --> 03:29:27,990
I'm going to state that for the record.

2672
03:29:28,850 --> 03:29:38,870
But I'm just making you guys aware that Cap Metro currently has about 4,500 a month of taxi vouchers.

2673
03:29:38,890 --> 03:29:40,430
These are just returns.

2674
03:29:40,430 --> 03:29:49,510
Taxi voucher requests, I'm sorry, and overflows they have about 400 a day of capacity that they cannot meet.

2675
03:29:49,890 --> 03:29:59,970
So when they're telling you guys that they have vans and sedans sitting around not doing anything and could actually be picking up these people that are getting taxis on rate.

2676
03:30:00,430 --> 03:30:10,510
If that were true, why did they have 400 overflow trips? The overflow trips cost them more than the taxing on request.

2677
03:30:10,690 --> 03:30:29,470
So my question to you guys is to please not approve any taxing on request a monetary amount today, because if it's going to be including people that are out of the service area that's already in effect, it's going to increase the number of rise.

2678
03:30:29,470 --> 03:30:33,390
and so the budget needs to be adjusted for that.

2679
03:30:34,090 --> 03:30:37,390
Also same-day taxi vouchers, which have been proposed,

2680
03:30:38,490 --> 03:30:41,370
will reduce cancellations and no shows

2681
03:30:41,370 --> 03:30:44,950
and could potentially reduce the administrative cost,

2682
03:30:45,370 --> 03:30:48,230
especially if one of the programs that's implemented

2683
03:30:49,730 --> 03:30:54,950
is done like the one in Austin.

2684
03:30:55,030 --> 03:30:57,850
I mean Austin, in Denver, I'm sorry, I'm very nervous

2685
03:30:57,850 --> 03:30:59,530
because there's so much to say.

2686
03:30:59,530 --> 03:31:21,530
The proposed quote-unquote vote on the service area, the official service area, I think has been covered, I want to just not even go into that except to say that I totally agree with Mr. Blocker and that you're reliable to have a legal challenge.

2687
03:31:21,530 --> 03:31:23,770
What were the words in this picture?

2688
03:31:24,150 --> 03:31:28,390
You're vulnerable to a legal challenge on that.

2689
03:31:28,890 --> 03:31:31,730
I'm not going to go as far and say that it's a violation.

2690
03:31:32,350 --> 03:31:39,050
I also want to say that the service area, I mean that the call center hours were never

2691
03:31:39,050 --> 03:31:47,070
discussed this year with the MMWG since the compromise that, excuse me, that we reached last

2692
03:31:47,070 --> 03:32:01,910
which was on the same proposal that's being made now, and unlike yesterday, we were told by Ms. Evans that a decision, a determination was made by Ms. Butcher,

2693
03:32:05,310 --> 03:32:15,690
that including that all policies, practices and procedures, including, but not limited to, did not really mean not limited to.

2694
03:32:16,910 --> 03:32:22,670
So, I don't understand that and those two things were not discussed.

2695
03:32:23,070 --> 03:32:25,610
I have one more real quick thing to say about the call service hour.

2696
03:32:25,870 --> 03:32:26,830
So please do it.

2697
03:32:26,830 --> 03:32:27,310
I will.

2698
03:32:27,590 --> 03:32:32,710
The staff has indicated that the public meetings, unlike what they indicated to you guys today,

2699
03:32:33,830 --> 03:32:36,730
that their plan would be to implement that in April.

2700
03:32:39,730 --> 03:32:44,150
And because new technology would be available at that point,

2701
03:32:44,150 --> 03:32:47,890
until new technology is available and tested,

2702
03:32:48,390 --> 03:32:52,750
no decision should be made on that as history has shown,

2703
03:32:53,750 --> 03:32:57,370
the ability of staff to predict when technology will be available

2704
03:32:57,370 --> 03:33:00,050
has not really worked out.

2705
03:33:00,510 --> 03:33:04,430
The right notification system has been tested for two years,

2706
03:33:04,790 --> 03:33:08,210
still not working, the AVL system that was put in,

2707
03:33:08,230 --> 03:33:09,610
and we've got to point about.

2708
03:33:09,670 --> 03:33:12,970
More than two and a half years ago is still not working.

2709
03:33:12,970 --> 03:33:17,550
Okay. Thank you for the personal interviews by staff.

2710
03:33:18,290 --> 03:33:27,990
Thank you. Is there anyone else that I don't have anyone else signed up? Is there anyone else that cares to speak on the topic of metro access before we take up?

2711
03:33:28,070 --> 03:33:31,990
You know what? I'm sorry. You are listed at the top.

2712
03:33:32,410 --> 03:33:34,130
Why don't you come forward?

2713
03:33:37,420 --> 03:33:38,320
Yeah. I'm sorry.

2714
03:33:39,300 --> 03:33:45,400
Well, we'll come on up and list it, but you didn't sign up on this agenda, but if you want to speak, you're welcome to speak.

2715
03:33:46,000 --> 03:33:48,340
Okay, but like words in the items in my sign up.

2716
03:33:48,340 --> 03:33:52,080
You are signed up on agenda item 14, nine, which you've already spoken.

2717
03:33:52,240 --> 03:33:54,040
17, 18, and 20.

2718
03:33:54,200 --> 03:33:56,980
17, 18, 20, and 14.

2719
03:33:57,420 --> 03:33:57,620
Yes.

2720
03:33:57,820 --> 03:33:58,300
Awesome.

2721
03:34:00,080 --> 03:34:00,560
Okay.

2722
03:34:01,140 --> 03:34:05,120
Try not to take that long on this Metro Access issues.

2723
03:34:07,200 --> 03:34:17,060
I oppose being interviewed by someone other than the doctor position because they are the ones

2724
03:34:17,060 --> 03:34:23,740
that have the college degrees and experience and expertise necessary to evaluate and determine

2725
03:34:23,740 --> 03:34:26,080
if someone is disabled or not.

2726
03:34:26,700 --> 03:34:32,480
Not somebody who is going to sit down with someone and interview them, why are you doing this twice

2727
03:34:32,480 --> 03:34:33,000
to them?

2728
03:34:33,000 --> 03:34:38,140
You know how much money you can save by eliminating this middleman from your budget?

2729
03:34:38,780 --> 03:34:39,720
Yeah, I need to do that.

2730
03:34:40,780 --> 03:34:48,400
And because if the position tells that this person is disabled and they're not,

2731
03:34:49,340 --> 03:34:52,160
and then the position lies over the money they can be,

2732
03:34:53,080 --> 03:34:56,840
and series legal trouble, civil and criminal penalties.

2733
03:34:57,560 --> 03:35:01,060
We need to drop that, and let's get rid of this middleman, thank you.

2734
03:35:01,060 --> 03:35:05,700
Thank you. Will. Sir, please come on to the podium if you want

2735
03:35:07,980 --> 03:35:12,340
to just state your name for the record, and then you'll have three minutes.

2736
03:35:13,460 --> 03:35:14,260
Yes, I'm done.

2737
03:35:14,580 --> 03:35:14,920
Sorry.

2738
03:35:15,700 --> 03:35:16,100
That's okay.

2739
03:35:17,260 --> 03:35:17,880
Just right here?

2740
03:35:18,800 --> 03:35:19,020
Yes.

2741
03:35:20,260 --> 03:35:21,180
I don't know where my case.

2742
03:35:21,580 --> 03:35:23,820
It's right there in front of you to your left.

2743
03:35:24,820 --> 03:35:25,800
I'll get to start talking.

2744
03:35:26,000 --> 03:35:26,380
Thank you.

2745
03:35:26,500 --> 03:35:27,340
How many are you sure?

2746
03:35:27,340 --> 03:35:38,140
I'm here to talk about the interview part of the STS chains.

2747
03:35:40,500 --> 03:35:50,360
I heard a board member say that the interview part is very important because it gets

2748
03:35:50,360 --> 03:35:52,700
to know the metro access to the customer.

2749
03:35:53,420 --> 03:36:00,660
If that's true, we'll then take out the screening of terminology of that statement and just

2750
03:36:00,660 --> 03:36:07,440
say that it's for orientation and as far as screening goes, it should just be like,

2751
03:36:07,560 --> 03:36:12,240
show your ID and say, this is, you know, this is who this is and with your application

2752
03:36:12,240 --> 03:36:14,360
from the sign from the doctor, that should be enough.

2753
03:36:15,300 --> 03:36:17,820
And, you know, don't mix the two terminologies.

2754
03:36:17,820 --> 03:36:36,940
Also, the taxi vouchers, I know people that take the taxi vouchers to their doctors almost twice a week.

2755
03:36:36,940 --> 03:36:50,640
And so that would be an extremely high cost for them to, if it's only a $60 car trip, but I can still understand that too.

2756
03:36:53,840 --> 03:36:57,300
And I also want to speak on the three quarter of a mile limit.

2757
03:36:57,720 --> 03:36:59,220
I know that's probably the minimum.

2758
03:36:59,220 --> 03:37:04,540
follow under the ADA, but why do just the minimum?

2759
03:37:05,300 --> 03:37:10,260
I mean, I understand that it's a budget time and it's in all the cities are hurting

2760
03:37:10,260 --> 03:37:14,020
right now, but that doesn't necessarily have to be that way.

2761
03:37:14,240 --> 03:37:15,060
Thank you very much.

2762
03:37:15,920 --> 03:37:16,680
Thank you, Mr. Hena.

2763
03:37:26,430 --> 03:37:27,510
All right.

2764
03:37:27,910 --> 03:37:28,910
Board members,

2765
03:37:31,270 --> 03:37:35,990
as we discussed earlier, as was commented earlier, I would suggest that we take

2766
03:37:35,990 --> 03:37:42,930
presentation and just bring each item up individually and take an individual vote on each

2767
03:37:42,930 --> 03:37:53,130
proposed change. So with that eligibility and appeals process will be the first one and I'll

2768
03:37:53,130 --> 03:37:59,350
entertain a motion for purposes of beginning discussion. Oh, make a motion. But remember

2769
03:38:03,000 --> 03:38:10,700
I'm sorry, I'll make a motion that we, I mean, at this point, basically consider implementing

2770
03:38:11,760 --> 03:38:17,780
the staff recommended changes to the eligibility and appeal process and I would note that

2771
03:38:17,780 --> 03:38:20,040
this is for purposes of instigating discussion.

2772
03:38:21,080 --> 03:38:21,740
Is there a second?

2773
03:38:22,160 --> 03:38:25,580
We're on the rally seconds that we are now in the discussion phase.

2774
03:38:26,360 --> 03:38:27,780
What do you remember, Alan?

2775
03:38:28,160 --> 03:38:30,200
Could I ask you a few other questions of staff?

2776
03:38:31,000 --> 03:38:31,980
Either, Elaine?

2777
03:38:36,120 --> 03:38:41,600
First, first, with respect to re-certification.

2778
03:38:41,840 --> 03:38:44,620
One somebody is determined to be eligible.

2779
03:38:47,920 --> 03:38:52,760
If we go ahead and the staff recommendation to require the in-person interview before the

2780
03:38:55,200 --> 03:39:01,840
for those that are found to be, well, it's presenting that everybody's going to have to come back for

2781
03:39:01,840 --> 03:39:05,980
these certifications and how often would that happen?

2782
03:39:07,320 --> 03:39:13,460
There is a one-time eligibility process for everyone on a resertification.

2783
03:39:14,180 --> 03:39:20,000
As recommended, the resertification process will occur every four years, but we're going to go through the first round,

2784
03:39:20,000 --> 03:39:23,720
which will take it's a two-year because that's what they're currently certified for.

2785
03:39:24,340 --> 03:39:32,660
If, during that process, someone is deemed unconditionally eligible, that's not going to change.

2786
03:39:33,940 --> 03:39:42,160
And we, on that four-year cycle, would simply contact them via phone, via mail, to update their personal information,

2787
03:39:42,340 --> 03:39:45,440
to make sure we have everything current, and then it would move on.

2788
03:39:45,440 --> 03:39:50,520
So the only ones that will have to come back in are those who are conditionally eligible.

2789
03:39:51,980 --> 03:39:54,500
And that wouldn't be till after the four-year period.

2790
03:39:55,860 --> 03:39:58,520
After we've gone through this process one time, that's correct.

2791
03:39:59,360 --> 03:40:03,200
Everyone wants right now and then after that it's every four-year session.

2792
03:40:03,200 --> 03:40:04,480
You're only conditionally eligible.

2793
03:40:04,680 --> 03:40:05,380
That's correct.

2794
03:40:07,260 --> 03:40:13,760
Now, the application that has gotten a lot of scrutiny and

2795
03:40:13,760 --> 03:40:19,840
And we've got a lot of helpful input from the MMWG and others.

2796
03:40:20,820 --> 03:40:29,860
It asks questions about things like, like, in addition to questions about the individual's

2797
03:40:29,860 --> 03:40:39,820
own medical circumstances, there are questions about the physical environment that they have to

2798
03:40:39,820 --> 03:40:42,360
deal with in order to access fixed route.

2799
03:40:42,360 --> 03:40:48,040
And in particular, there's questions about uninterrupted sidewalk access.

2800
03:40:49,200 --> 03:40:54,400
My hope has been that in the course of these interviews that we're talking about, that

2801
03:40:54,400 --> 03:41:00,620
in addition to just orienting new metro access customers to the services that we provide,

2802
03:41:01,280 --> 03:41:07,620
that staff would also be gaining information from those customers about the obstacles that

2803
03:41:07,620 --> 03:41:15,840
currently face, and that that information could be essentially compiled, and we could provide

2804
03:41:15,840 --> 03:41:22,100
a basis for prioritizing infrastructure improvements.

2805
03:41:22,440 --> 03:41:27,280
For instance, if we find that there are particular gaps in the sidewalk network that are

2806
03:41:27,280 --> 03:41:37,600
preventing a number of metrics as customers from accessing fixed route, then we would

2807
03:41:37,600 --> 03:41:45,580
that need could be addressed, could be given priority, additional priority in the course of the

2808
03:41:45,580 --> 03:41:50,580
sidewalk work that either can metro or the city of Austin, these to do.

2809
03:41:51,300 --> 03:41:57,740
Is that a reasonable expectation of this, of the inner reprocess, of the inner reprocess

2810
03:41:57,740 --> 03:41:59,920
for that we're talking about now?

2811
03:42:00,760 --> 03:42:02,780
That is more than a reasonable expectation.

2812
03:42:02,780 --> 03:42:08,820
And what our plan is is that we have included in the budget two travel trainers.

2813
03:42:09,220 --> 03:42:11,800
We already have one on board just to hire another one.

2814
03:42:12,060 --> 03:42:15,060
Part of that will be to do what we call pathway assessments.

2815
03:42:15,720 --> 03:42:20,180
And so when someone comes in and they indicate that that problems with sidewalks are access

2816
03:42:20,180 --> 03:42:24,640
to a facility, part of what we will do will be to go out and evaluate.

2817
03:42:24,880 --> 03:42:26,940
Once it's determined, you are exactly right.

2818
03:42:27,360 --> 03:42:32,760
We will be working with our facilities design and construction group to put together a

2819
03:42:32,760 --> 03:42:37,380
comprehensive list that will become part of our plan to improve infrastructure.

2820
03:42:38,640 --> 03:42:44,920
And I believe that part of the vision that President Watson has expressed is that the importance,

2821
03:42:46,200 --> 03:42:48,180
we really have two ends of the spectrum.

2822
03:42:48,460 --> 03:42:53,020
We have a fixed route system, and we have folks who are mobility impaired,

2823
03:42:53,400 --> 03:42:56,180
whose whole goal in life is to use it to the max.

2824
03:42:56,840 --> 03:43:02,160
And so we know that in order for them to do that, if the facility must be accessible as well.

2825
03:43:02,160 --> 03:43:03,800
And so how do we balance?

2826
03:43:04,100 --> 03:43:06,600
And so our goal is to working with the customers

2827
03:43:06,600 --> 03:43:08,580
that indicate their pathway conditions

2828
03:43:08,580 --> 03:43:12,240
to make those right so that they truly have

2829
03:43:12,240 --> 03:43:14,140
an accessible way to fix route.

2830
03:43:14,340 --> 03:43:16,840
Those who will never, ever be able to do that,

2831
03:43:17,140 --> 03:43:18,280
we definitely want to accommodate

2832
03:43:18,280 --> 03:43:19,800
their transportation needs.

2833
03:43:20,100 --> 03:43:21,820
All of that to say, we've also had

2834
03:43:21,820 --> 03:43:23,560
a lengthy discussions with Boone,

2835
03:43:23,700 --> 03:43:24,360
I wouldn't say lengthy,

2836
03:43:24,460 --> 03:43:26,660
but we've had some serious discussions with Boone

2837
03:43:26,660 --> 03:43:28,960
that as the bond package moves forward,

2838
03:43:28,960 --> 03:43:39,320
that we coordinate our dollars and the city bond dollars so that we take a systematic approach to the infrastructures that issues that exist.

2839
03:43:40,300 --> 03:43:44,880
So, and what we gather from these clients is they come in will be a part of that assessment process.

2840
03:43:45,440 --> 03:43:55,560
Okay, so there is real value not just in in orienting those customers but in terms of obtaining information from them that goes beyond what we're able to get on a question there.

2841
03:43:55,560 --> 03:43:58,060
I mean, the questionnaires, the application form says,

2842
03:43:58,240 --> 03:44:00,660
are there continuous unobstructed unbroken sidewalks

2843
03:44:00,660 --> 03:44:02,940
on the route and is traveled to get to the bus stop?

2844
03:44:03,280 --> 03:44:04,540
Yes, no, sometimes.

2845
03:44:05,540 --> 03:44:08,480
In order to get beyond that and say, well, where are the issues?

2846
03:44:09,100 --> 03:44:12,140
That seems like a, at that point where you do it,

2847
03:44:12,340 --> 03:44:15,860
but that is very, there's a real reason why we would

2848
03:44:15,860 --> 03:44:18,360
want to do that when someone is first accessing a service.

2849
03:44:18,780 --> 03:44:23,320
Can you give me a sense of, so there are some customers

2850
03:44:23,320 --> 03:44:26,320
we're in that kind of gory that where we need to make those infrastructure improvements.

2851
03:44:26,580 --> 03:44:31,680
There are other customers who are unconditionally eligible and no sidewalk improvements

2852
03:44:31,680 --> 03:44:34,780
are ever going to enable them to use these fixed route.

2853
03:44:35,060 --> 03:44:44,040
Can you give us a sense of what share of our metro access customer base each of those different

2854
03:44:44,040 --> 03:44:45,900
groups that takes up?

2855
03:44:46,000 --> 03:44:47,060
I do not off the top.

2856
03:44:47,180 --> 03:44:49,680
I'm not able to tell you what percentage are unconditionally.

2857
03:44:50,440 --> 03:44:59,080
There's just a small handful or is it I mean, is it right now? I think it's fair to say that a lot of our customers

2858
03:44:59,080 --> 03:44:59,980
But I do not know

2859
03:45:00,000 --> 03:45:05,560
Percentage, or unconditionally eligible. But that could possibly change when we got too different.

2860
03:45:05,820 --> 03:45:18,080
Those are unconditionally eligible. We're talking about coming in every two years, every four years, we're talking about one interview which we'll make them eligible essentially for life.

2861
03:45:18,240 --> 03:45:20,980
unconditionally eligible. Okay. Okay. Thanks.

2862
03:45:23,410 --> 03:45:32,430
If someone has a question for you in this all alone, Diane, could I ask you what your

2863
03:45:32,430 --> 03:45:33,630
put information here?

2864
03:45:34,430 --> 03:45:35,130
Can you come to the mic?

2865
03:45:35,970 --> 03:45:39,030
Yes, I think I would go directly to the question that you were asking on which

2866
03:45:39,030 --> 03:45:40,550
Ms. Tim was unspeakable.

2867
03:45:40,610 --> 03:45:42,010
And just if you could be very brief.

2868
03:45:42,590 --> 03:45:43,530
Oh, for you.

2869
03:45:45,210 --> 03:45:53,370
The travel trainer who has been hired was at the NTI class with us and suggested several things

2870
03:45:53,370 --> 03:46:01,590
such as a blind person walking out in the street to go around a difficult situation like a

2871
03:46:01,590 --> 03:46:07,210
telephone pole where they couldn't get through the sidewalk. She also suggested going to the

2872
03:46:07,210 --> 03:46:12,270
end of the line if you couldn't get across the street and then come all the way back. She was told

2873
03:46:12,270 --> 03:46:20,550
that that is not acceptable under ADA. There are a lot of problems with the people that have been

2874
03:46:20,550 --> 03:46:22,990
that are going to be making these evaluations.

2875
03:46:23,570 --> 03:46:30,490
But people, like in a DAP, for instance, who use the fixed route on a regular basis, risk

2876
03:46:30,490 --> 03:46:32,130
arrives and burn it road.

2877
03:46:32,430 --> 03:46:34,130
And yeah, none of them had been killed.

2878
03:46:34,390 --> 03:46:38,590
So would we say that they are safe and maybe they would be evaluated.

2879
03:46:38,830 --> 03:46:42,030
Somebody like that and said, yeah, you can go out and burn it road.

2880
03:46:42,150 --> 03:46:44,010
And certainly these people in a DAP do it.

2881
03:46:44,010 --> 03:46:44,770
So why don't you?

2882
03:46:45,430 --> 03:46:50,390
And I think that that's exactly, it gets to the point of how this is troubling for us.

2883
03:46:50,390 --> 03:46:58,510
Thank you. Thank you, Diane. And then let me just say I would not expect to, and someone from

2884
03:46:58,510 --> 03:47:07,750
that for anybody else to be going, making a way to a bus stop along Merit Road. I've done that myself on a bike, and I know it's not fun.

2885
03:47:08,110 --> 03:47:12,370
There are that it's a fast moving traffic. There's no shoulders, no sidewalks, no bike lanes.

2886
03:47:13,030 --> 03:47:19,810
As I'm pleasant, but I think to the extent that we can get information from our customers that says that is the problem for me.

2887
03:47:19,810 --> 03:47:24,830
And then that's helpful information when it comes time to prioritize the infrastructure

2888
03:47:24,830 --> 03:47:25,730
and premise that we need.

2889
03:47:25,750 --> 03:47:29,870
Obviously, we have a lot of work to do on burden and road and elsewhere in order to make

2890
03:47:29,870 --> 03:47:32,050
our fixed-fast service more accessible.

2891
03:47:34,530 --> 03:47:36,890
Well, remember, shape delaying?

2892
03:47:36,970 --> 03:47:38,010
Can we have a question for you?

2893
03:47:41,530 --> 03:47:45,010
Could you please refresh my memory as to what the additional staffer requirements are going

2894
03:47:45,010 --> 03:47:46,370
to be for the eligibility?

2895
03:47:48,090 --> 03:47:49,910
I will do happy to do that.

2896
03:47:53,300 --> 03:47:55,880
I'll make sure I get the right facts and figures here.

2897
03:48:03,280 --> 03:48:08,860
There's an eligibility coordinator that is already in the budget last year.

2898
03:48:09,480 --> 03:48:15,220
There are two specialists, whether it's a total of five associated to the program of which

2899
03:48:15,220 --> 03:48:16,600
four or new.

2900
03:48:19,720 --> 03:48:20,480
What's your impact?

2901
03:48:20,820 --> 03:48:29,380
The total budgetary impact is on a six-month basis because of the implementation would

2902
03:48:29,380 --> 03:48:39,200
be 388,000. However, the savings, the projected savings is 505,000. The cost is 388,000,

2903
03:48:39,200 --> 03:48:46,840
with a net savings for a six-month period would be 116,000. However, when you project that over

2904
03:48:46,840 --> 03:48:51,640
a 12-month period, which I really think, in order to understand the impact and the magnitude

2905
03:48:51,640 --> 03:48:59,160
of the decision, it's about $1.8 million projected savings over the course of a 12-month

2906
03:48:59,160 --> 03:49:03,220
period, assuming that all of the eligibility work has been done.

2907
03:49:04,120 --> 03:49:08,440
The staffing cost is 644, which is basically twice the other.

2908
03:49:08,840 --> 03:49:13,200
For a net savings of $1.2 million per year.

2909
03:49:13,480 --> 03:49:21,120
And again, the savings are based on what the majority of that is at the onset of the process

2910
03:49:21,120 --> 03:49:24,780
when folks must fill out the application and come in for the interview.

2911
03:49:24,780 --> 03:49:34,600
TTI estimated that 18 percent never come in for the interview and we have,

2912
03:49:36,770 --> 03:49:38,750
we have a denial rate

2913
03:49:39,290 --> 03:49:45,790
of 9 percent and so when you compound those over a 12-month period it's about 27 percent.

2914
03:49:51,320 --> 03:49:53,080
What do you have staffers?

2915
03:49:54,080 --> 03:50:02,800
For clarification purposes, these numbers are not a goal to achieve as noris as the 18 percent

2916
03:50:02,800 --> 03:50:10,500
who don't show up. They are statistics. And I hope that the people who are here today

2917
03:50:10,500 --> 03:50:15,560
understand that this is not based on something where it's not a goal we're trying to achieve.

2918
03:50:15,820 --> 03:50:22,780
It is simply the statistics nationally that are factored into financial estimates.

2919
03:50:26,030 --> 03:50:27,250
I do also

2920
03:50:27,250 --> 03:50:33,850
have a question and that is if someone is deemed conditionally eligible and they're using

2921
03:50:33,850 --> 03:50:39,230
fixed route or the getting certain services and situations change temporarily.

2922
03:50:40,370 --> 03:50:46,370
For instance, there is road construction or there's been a washout somewhere.

2923
03:50:48,490 --> 03:50:59,410
Do we have in the plan a way to do a temporary revaluation and then follow up once the conditions

2924
03:50:59,410 --> 03:51:04,230
whatever they are, are cleared up to read the rest.

2925
03:51:04,610 --> 03:51:07,890
It is not currently identified, but there is nothing that would prevent us from doing

2926
03:51:07,890 --> 03:51:09,470
that, no, make sure that that happens.

2927
03:51:11,310 --> 03:51:11,730
Yeah, it's on me.

2928
03:51:11,810 --> 03:51:12,890
Board Member Fernandez.

2929
03:51:13,410 --> 03:51:14,590
I guess, first of all, come in.

2930
03:51:14,930 --> 03:51:15,670
There's a quick question.

2931
03:51:16,670 --> 03:51:21,910
The sense I guess from a lot of the public testimony is that we're like an insurance company

2932
03:51:21,910 --> 03:51:25,910
that our business model is based on trying to figure out why not to get you a service.

2933
03:51:25,910 --> 03:51:31,930
or not you, it's the same, that's kind of what I'm hearing, and I think what I would want to

2934
03:51:32,550 --> 03:51:35,410
hopefully, and this is what I would look to staff to, because I think this is the point

2935
03:51:35,410 --> 03:51:40,430
that Ann was making is that that is not, we are not a private business, we are a public

2936
03:51:40,430 --> 03:51:47,370
entity that's trying to survey public good, and we're in a situation where we're having to

2937
03:51:47,370 --> 03:51:51,890
come balance competing priorities and interests. It's just kind of the unfortunate reality,

2938
03:51:51,890 --> 03:51:57,790
financial realities were in. And I guess a lot of the concerns I hear are about

2939
03:51:57,790 --> 03:52:00,950
implemented. Some of it is, you know, the service, the service there and

2940
03:52:00,950 --> 03:52:05,950
some things like that, but it's about implementation. And about us, the, the, the

2941
03:52:05,950 --> 03:52:10,190
the notion that, or the belief that cap metro is going to try to figure out a

2942
03:52:10,190 --> 03:52:14,870
way to pull one over on someone that's something you're entitled to you're not

2943
03:52:14,870 --> 03:52:19,810
going to get. And I guess what I would want, this is the, that question I asked for

2944
03:52:19,810 --> 03:52:27,150
and I think you guys have it by one folks to hear that is that that is not what we are trying to do.

2945
03:52:27,390 --> 03:52:32,810
Where if you are eligible and title the surface you should get it and you can be treated fairly with dignity.

2946
03:52:33,390 --> 03:52:41,270
And that's what we came to do. Is that of Diane please please? Diane?

2947
03:52:41,770 --> 03:52:45,190
You're not recognized to speak. Diane?

2948
03:52:45,190 --> 03:52:48,310
I normally don't put business on a personal level.

2949
03:52:48,450 --> 03:52:51,170
I can tell you from personal, in my own life,

2950
03:52:51,370 --> 03:52:52,770
I have a net-use or evil policy.

2951
03:52:53,210 --> 03:52:55,090
I have a brother who is mentally retarded

2952
03:52:55,090 --> 03:52:57,010
and their visual impairments in my family.

2953
03:52:57,310 --> 03:53:00,450
I know the impact these decisions have

2954
03:53:00,450 --> 03:53:02,430
from a personal perspective.

2955
03:53:03,150 --> 03:53:05,850
It has never, ever been the intention of staff

2956
03:53:05,850 --> 03:53:09,250
to do anything that is just to a bottom line.

2957
03:53:09,790 --> 03:53:12,270
We must understand the needs of this community

2958
03:53:12,270 --> 03:53:15,450
and meet the needs for those who are eligible.

2959
03:53:16,410 --> 03:53:19,850
And sometimes what we lose side of is that with the ADA

2960
03:53:19,850 --> 03:53:24,250
regs, it is about comparable service.

2961
03:53:24,810 --> 03:53:28,690
It is not about one's disability that makes you eligible.

2962
03:53:28,850 --> 03:53:32,530
It is about your disability in combination with functionality,

2963
03:53:33,270 --> 03:53:35,070
your ability to function.

2964
03:53:36,010 --> 03:53:39,210
And so it is that is what we will base the assessment on.

2965
03:53:39,530 --> 03:53:40,970
It will be a fair assessment.

2966
03:53:40,970 --> 03:53:56,970
It's we're using the Pittsburgh model where, you know, we will work with the community, we will work with access as we go through identifying what that assessment looks like, but it has never been the intentions of staff to ever roll out something that is simply to the bottom line.

2967
03:53:58,210 --> 03:53:59,210
Any other questions?

2968
03:53:59,510 --> 03:53:59,670
Comments?

2969
03:53:59,810 --> 03:54:00,510
I'm going to line one.

2970
03:54:00,770 --> 03:54:00,850
Thank you.

2971
03:54:01,590 --> 03:54:02,770
You were done.

2972
03:54:03,650 --> 03:54:03,830
Right.

2973
03:54:04,410 --> 03:54:04,630
Okay.

2974
03:54:07,430 --> 03:54:11,590
You know, I do not want to, first of all, I respond to your comments.

2975
03:54:11,810 --> 03:54:13,270
You shouldn't have to personalize that.

2976
03:54:13,750 --> 03:54:15,010
What you tell me, I believe.

2977
03:54:17,850 --> 03:54:23,190
But I do not want to have any misconception about that.

2978
03:54:23,190 --> 03:54:31,510
The change and eligibility, the $1.2 million 12-month savings, are a function of the fact

2979
03:54:31,510 --> 03:54:38,690
that some folks will not have, will not be eligible if they go through this process for

2980
03:54:38,690 --> 03:54:43,590
Metro Access on making statements now, so there's a few questions in a second, and others

2981
03:54:43,590 --> 03:54:50,770
whose level of service will change, that is where these savings originate from, so that's

2982
03:54:50,770 --> 03:54:53,630
They are not hiding that aspect of this.

2983
03:54:54,610 --> 03:55:03,670
Unequivocally we have built in a high amount of cost to deal with 644,000 to deal with the issues

2984
03:55:03,670 --> 03:55:09,790
that you all have correctly raised that to evaluate all of our existing customers is going

2985
03:55:09,790 --> 03:55:10,870
to cost us something.

2986
03:55:11,210 --> 03:55:19,290
There is a net savings, actually sorry, the savings is 1.8, the net savings is 1.2, 1.8 million

2987
03:55:19,290 --> 03:55:24,790
a function of people's service, decreasing or not being eligible?

2988
03:55:26,890 --> 03:55:28,230
I am really, really struggling

2989
03:55:28,230 --> 03:55:31,850
with this one. You know, of all of them, I would say, if anything I've been presented

2990
03:55:31,850 --> 03:55:37,110
with here at Capital Metro, how we approach eligibility is the toughest one I've been confronted

2991
03:55:37,110 --> 03:55:44,210
with thus far, because a lot of people I really trust and respect are pointing out some

2992
03:55:44,210 --> 03:55:48,010
real issues about what the impacts are going to be.

2993
03:55:49,070 --> 03:55:57,770
And at the same time, and this is the ironic part, is we have let metro access, we have

2994
03:55:57,770 --> 03:56:04,950
not we, the agency, have not properly administered the eligibility component of this, and we

2995
03:56:04,950 --> 03:56:08,310
have, I suspect, let people in historically

2996
03:56:08,310 --> 03:56:14,490
that don't belong in or should only be conditionally eligible

2997
03:56:14,490 --> 03:56:16,990
and have been deemed unconditional eligible.

2998
03:56:17,250 --> 03:56:21,150
So it is ironic that we are having to change

2999
03:56:21,150 --> 03:56:27,270
our eligibility process to account for our own failings

3000
03:56:27,270 --> 03:56:27,990
in the past.

3001
03:56:28,570 --> 03:56:32,670
However, I respect that staff has come forward

3002
03:56:32,670 --> 03:56:35,750
and acknowledge this point with me in multiple occasions.

3003
03:56:37,190 --> 03:56:39,790
And along with what others have said,

3004
03:56:40,270 --> 03:56:42,870
you know, just making a point in this regard,

3005
03:56:43,110 --> 03:56:47,110
that we are holding, my understanding is we are holding

3006
03:56:47,110 --> 03:56:49,030
the criteria constant.

3007
03:56:49,730 --> 03:56:56,250
What we are now doing is just doing a more reliable in our opinion,

3008
03:56:56,250 --> 03:57:01,850
assessment of who falls into, who meets that criteria?

3009
03:57:09,940 --> 03:57:13,920
Tell me so now a question, what if we

3010
03:57:13,920 --> 03:57:22,280
so we have made some important assumptions to get to our $1.8 million annual savings that

3011
03:57:22,280 --> 03:57:28,740
basically rely on some very detailed work that has been done historically about what happens

3012
03:57:28,740 --> 03:57:36,760
when you very, very clearly and strictly administer your eligibility program, that someone

3013
03:57:36,760 --> 03:57:41,380
show up now, obviously I know that the disability community would say those folks don't show

3014
03:57:41,380 --> 03:57:47,240
up because they're intimidated. Another way to view that is they don't show up because they know

3015
03:57:47,240 --> 03:57:52,340
that they will be deemed ineligible for the program, and then some, if they went through a functional

3016
03:57:52,340 --> 03:57:56,680
assessment might be, might move to a lower level of service.

3017
03:57:59,820 --> 03:58:06,060
What if we, and so I'm fully sympathetic to, not only the additional cost, but you'll

3018
03:58:06,060 --> 03:58:11,880
never have to pitch something from a cost perspective to us, when the disability community

3019
03:58:11,880 --> 03:58:14,520
speaks to us, I want to hear the impact to you.

3020
03:58:14,800 --> 03:58:19,380
We'll do our own assessment of feel free to address it, but primarily what I want is the

3021
03:58:19,380 --> 03:58:24,360
to you as a disability community, and I understand they're very anxious about this.

3022
03:58:25,380 --> 03:58:31,160
And the primary, it seems to be that the primary component of that anxiety is the fact

3023
03:58:31,160 --> 03:58:35,960
that they do not trust us to fairly administer the program.

3024
03:58:36,640 --> 03:58:41,520
Or that there is something, no, you don't have to class, I get it, I've heard you.

3025
03:58:42,000 --> 03:58:46,520
So please, let me just finish this, you know, we're debating this, I've heard y'all.

3026
03:58:48,360 --> 03:58:54,620
So, what if, and here's where I could use some input, because I'm trying to find a compromise,

3027
03:58:55,200 --> 03:59:01,500
that in, it's a tough one, what if we did a three-month trial program?

3028
03:59:01,600 --> 03:59:09,500
Now, I don't know how we would draw from our community to say who runs through the program

3029
03:59:09,500 --> 03:59:12,700
in the first three months, because they're obviously going to feel disadvantaged.

3030
03:59:12,940 --> 03:59:14,660
I suppose you could just draw straws.

3031
03:59:14,660 --> 03:59:18,980
What if we did, and then, obviously, what they are on my

3032
03:59:18,980 --> 03:59:22,540
panel, and that is that all of the board views this obviously as an

3033
03:59:22,540 --> 03:59:26,020
opportunity. I know staff does as well. An opportunity to

3034
03:59:26,020 --> 03:59:30,280
garner additional information that will not only help the customer,

3035
03:59:30,720 --> 03:59:34,980
but also might help us get people on to fix around or whatever. What if we

3036
03:59:34,980 --> 03:59:41,500
did a three-month trial program? Tell them I want you to tell me what

3037
03:59:41,500 --> 03:59:46,780
implications might be where we chose some and started to administer the new form of eligibility

3038
03:59:46,780 --> 03:59:53,940
or the new, not the new criteria because the criteria holds constant that we administer the program

3039
03:59:53,940 --> 03:59:59,980
as we're now contemplating. What if we did a three-month trial program and it stopped it?

3040
04:00:00,000 --> 04:00:06,940
The assumption would be that it ends at three months, and we would revert back to the original short

3041
04:00:06,940 --> 04:00:15,820
of board taking it up again. And maybe have our audit group look at it, you know, see how many

3042
04:00:15,820 --> 04:00:22,880
don't come in, see what the cost to us are, see how fast we can work through our group of customers,

3043
04:00:23,900 --> 04:00:30,500
You know, see how many shift from eligible to, you know, eligible unconditionally to

3044
04:00:31,440 --> 04:00:31,940
unconditionally.

3045
04:00:33,600 --> 04:00:35,460
And my, am I, am I missing something?

3046
04:00:35,460 --> 04:00:37,080
Is it totally off-based?

3047
04:00:37,300 --> 04:00:38,080
You're walking through it.

3048
04:00:38,080 --> 04:00:42,500
It would be a little difficult for me to price that simply because from the solicitation standpoint

3049
04:00:42,500 --> 04:00:46,060
I think it would be very difficult to put someone in a contract for just three months.

3050
04:00:46,560 --> 04:00:52,860
It would drive the cost of the process because you're, I mean, you're baserings.

3051
04:00:52,860 --> 04:00:58,940
tremendously. From a legal perspective, I would have to defer that to legal counsel as to whether

3052
04:00:58,940 --> 04:01:05,520
or not there would be any implications that we had single out of group and didn't treat

3053
04:01:05,520 --> 04:01:10,680
everyone the same. From a business perspective, I don't think that it would be difficult for

3054
04:01:10,680 --> 04:01:15,700
us to do that if I'm just looking at it from a business perspective and then come back and

3055
04:01:15,700 --> 04:01:20,920
what I would do would be recommend that we do the solicitation with an understanding that

3056
04:01:20,920 --> 04:01:24,880
After three months, there will be an evaluation and assessment of the program and possibly

3057
04:01:24,880 --> 04:01:29,340
a modification to it, but I can't stand here today in what those figures would look

3058
04:01:29,340 --> 04:01:29,620
like.

3059
04:01:30,100 --> 04:01:34,340
What I would like to do is put something in perspective that obviously have failed to do to

3060
04:01:34,340 --> 04:01:35,500
this presentation.

3061
04:01:37,740 --> 04:01:44,840
If we look at a functional assessment of our current clients,

3062
04:01:47,350 --> 04:01:49,930
it is approximately on an annual

3063
04:01:49,930 --> 04:01:50,530
basis.

3064
04:01:52,390 --> 04:01:56,490
678 customers that would be conditionally eligible,

3065
04:01:59,110 --> 04:02:03,770
as opposed to everyone becoming unconditionally

3066
04:02:03,770 --> 04:02:04,310
eligible.

3067
04:02:05,170 --> 04:02:11,210
It is a small, it's 10 percent, if you will, that would be deemed conditionally eligible.

3068
04:02:11,970 --> 04:02:15,330
Everyone else would be deemed unconditionally.

3069
04:02:15,330 --> 04:02:21,910
Let me just make sure I understand that, so you're saying of our current group of

3070
04:02:21,910 --> 04:02:29,970
certifications of re-certifications, those that are deemed unconditionally eligible, you think about

3071
04:02:31,710 --> 04:02:40,850
what you say? 678 is the impact and the number of trips is 1413 for that would move to

3072
04:02:40,850 --> 04:02:41,970
conditionally eligible.

3073
04:02:42,450 --> 04:02:42,750
Correct.

3074
04:02:44,010 --> 04:02:45,350
That's about 10%.

3075
04:02:48,390 --> 04:02:53,350
Well, remember, for now, just from a process perspective, what John just raised, because

3076
04:02:53,350 --> 04:02:58,610
right now we're voting on policy changes, and the kind of thrust of what I heard you saying

3077
04:02:58,610 --> 04:03:03,130
is more of a processing about the evaluating and making sure, is this going right or not?

3078
04:03:03,270 --> 04:03:06,870
And can we tweak it and move quickly to fix it if it's not going right?

3079
04:03:07,130 --> 04:03:07,650
That's correct.

3080
04:03:07,750 --> 04:03:13,530
So if we were to approve of policy change, it changed the eligibility process, but built into

3081
04:03:13,530 --> 04:03:17,910
that we need to hear from you all how's going and get it, you know, some sort of

3082
04:03:17,910 --> 04:03:21,190
valid components to it within a, whether there's three months, whatever that time

3083
04:03:21,190 --> 04:03:25,670
period is. And if it's not working, we can tweak it. I'm just wanted to confirm there's

3084
04:03:25,670 --> 04:03:30,130
no, we can do that. And now we would need to think through any particular budget

3085
04:03:30,130 --> 04:03:33,070
implications of doing that. That's what we can do that.

3086
04:03:33,090 --> 04:03:36,410
And the contractual, I would imagine that when we put the scope out and we put that

3087
04:03:36,410 --> 04:03:40,690
condition in there, we probably will see a different cost driver for that particular

3088
04:03:40,690 --> 04:03:43,530
The three-month period, then we would, if it were a five-year contract.

3089
04:03:43,990 --> 04:03:47,590
So everything beyond that three-month period, we would probably see a different assessment

3090
04:03:48,530 --> 04:03:49,890
rate associated to it.

3091
04:03:50,070 --> 04:03:54,130
The other thing that I would like to make sure that everyone understands is that we are in

3092
04:03:54,130 --> 04:03:59,450
the process of putting together an implementation plan that outlaw it, first we must prioritize

3093
04:03:59,450 --> 04:04:03,170
all of the policies and what we will, you know, what we're going to implement first.

3094
04:04:03,630 --> 04:04:07,930
Some of them have an overlay to technology, and so we are overlaying the schedule for the

3095
04:04:07,930 --> 04:04:11,930
technology implementation to the actual policy itself.

3096
04:04:12,550 --> 04:04:15,130
Once we have that identified, then we will come back

3097
04:04:15,130 --> 04:04:17,870
with an implementation plan as it relates to this particular

3098
04:04:17,870 --> 04:04:18,430
policy.

3099
04:04:18,830 --> 04:04:19,770
Here's what we will measure.

3100
04:04:19,970 --> 04:04:20,770
Here's what we will monitor.

3101
04:04:20,970 --> 04:04:21,870
Here's what we will report.

3102
04:04:21,910 --> 04:04:24,970
Here's how we will communicate it so that we take a systematic

3103
04:04:24,970 --> 04:04:26,430
approach to the business.

3104
04:04:27,090 --> 04:04:28,290
And you know, it's very well-possible.

3105
04:04:28,530 --> 04:04:31,530
We may look up and say, we haven't finished this one yet.

3106
04:04:31,850 --> 04:04:33,930
This one's going to be delayed another two months.

3107
04:04:34,750 --> 04:04:37,490
We don't want to go at this at the flip of a switch.

3108
04:04:37,490 --> 04:04:43,750
that's not the intention that all it's to make sure that we do it and we do it right and

3109
04:04:43,750 --> 04:04:48,650
there will also be a process in place by which we survey our customers who go through the

3110
04:04:48,650 --> 04:04:53,250
process as well because we want their feedback and that will give us an opportunity to adjust

3111
04:04:53,250 --> 04:04:54,390
where needed.

3112
04:04:54,770 --> 04:04:56,790
I may not want to ask a question on the solicitation.

3113
04:04:57,430 --> 04:05:04,670
Don't we put a provision in many of our professional services contract that we have the ability

3114
04:05:04,670 --> 04:05:06,970
to terminate without notice.

3115
04:05:07,590 --> 04:05:12,530
So if we were to make a different policy decision three months from now, that five-year contract

3116
04:05:12,530 --> 04:05:16,590
would still contain that borderplate language that would allow us to terminate.

3117
04:05:16,670 --> 04:05:20,970
It would probably feel better saying a speaks to this, but I also know that a lot of times

3118
04:05:20,970 --> 04:05:24,590
when that happens, there's buyouts, and there's costs associated to it.

3119
04:05:24,870 --> 04:05:29,230
And that would be something from a policy level that we would have to consciously, is it

3120
04:05:29,230 --> 04:05:31,670
work, canceling it, and paying that additional cost?

3121
04:05:32,270 --> 04:05:42,570
So for me board members, I think the scrutiny that's going to be placed on any decision we make today regarding the eligibility process is going to be at such a high level.

3122
04:05:42,950 --> 04:05:46,290
I don't anticipate waiting three months to find out how it's going.

3123
04:05:46,910 --> 04:05:59,990
I want to find out next week and the week after and I'm going to be asking questions and following up and ensuring that whatever we adopt as a policy is working to the best interests of our customers.

3124
04:05:59,990 --> 04:06:01,910
and improving the service.

3125
04:06:02,530 --> 04:06:03,010
What do you remember, holistic?

3126
04:06:04,430 --> 04:06:09,490
I agree that, to Frank's point, a lot of the concerns that I've heard raised, and also to

3127
04:06:09,490 --> 04:06:17,390
Jones Point, involve concern and prepidation about implementation and process.

3128
04:06:21,790 --> 04:06:25,810
But we're at the point now where we're talking about policy, we're not talking about

3129
04:06:25,810 --> 04:06:29,730
implementation yet, as you said that you're just now getting to the point where you're

3130
04:06:29,730 --> 04:06:34,950
in the implementation plan, and so I can well understand why people are concerned.

3131
04:06:35,350 --> 04:06:42,770
It's vague bubble out there that has the ability to control their lives and they're not sure how it's going to work out yet.

3132
04:06:43,870 --> 04:06:57,350
Is there any way for us to have some sort of approval that is contingent upon further approval of an appropriate implementation plan that can mitigate some of the concerns of the community?

3133
04:06:57,350 --> 04:07:02,510
As you can hear, a lot of people distrust our ability to administer this to be able to do it fairly.

3134
04:07:03,050 --> 04:07:06,850
Is there a way to come up with an implementation plan that mitigates that?

3135
04:07:07,090 --> 04:07:11,970
That can get more people less concerned about it.

3136
04:07:15,610 --> 04:07:18,270
Dan, if someone asks you a question, you'll be able to speak.

3137
04:07:22,610 --> 04:07:27,130
If I were sitting where you were sitting, what I would say is that

3138
04:07:27,130 --> 04:07:52,050
When staff brings back any form of a solicitation with it must come the implementation plan with all the processes before anything would be approved, which means we would be before the committees, the discussion on the implementation plan, the strategy, the measurement tools at that time, and so before the contract would even be awarded, we would have to present to the Board of Directors.

3139
04:07:52,050 --> 04:07:56,590
that's what we plan to do, that's what the committee structure is for.

3140
04:07:57,110 --> 04:08:01,910
And so we would bring that, we try to come, they must before if there are issues, then of

3141
04:08:01,910 --> 04:08:03,790
course it could be deferred.

3142
04:08:04,270 --> 04:08:07,670
But nothing would be awarded by the Board of Directors until such time you've satisfied

3143
04:08:07,670 --> 04:08:10,630
that the plan was adequate to address the concerns.

3144
04:08:11,090 --> 04:08:11,330
Right.

3145
04:08:11,350 --> 04:08:15,970
And so I just wanted to, could we build into the implementation plan, the oversight of the

3146
04:08:15,970 --> 04:08:16,330
performance?

3147
04:08:16,910 --> 04:08:20,590
And I understand we're all talking about it, we're all kind of unboard with that idea.

3148
04:08:20,590 --> 04:08:25,790
But I can see that there is distrust in the community of just trust us.

3149
04:08:26,030 --> 04:08:26,970
We'll take care of it.

3150
04:08:27,170 --> 04:08:27,710
Sort of thing.

3151
04:08:27,890 --> 04:08:31,590
Is there a way to ensure that that occurs that we are bound by that?

3152
04:08:32,610 --> 04:08:32,870
Yes.

3153
04:08:33,930 --> 04:08:34,930
That's easy to do.

3154
04:08:34,990 --> 04:08:36,670
When we set up the performance measurements,

3155
04:08:36,930 --> 04:08:39,390
we would expect to work with Access on that to begin with

3156
04:08:39,390 --> 04:08:41,670
and get their via in and their input.

3157
04:08:42,310 --> 04:08:46,130
There will be certain things that we will miss and things that we think need to be looked at

3158
04:08:46,130 --> 04:08:49,090
and if they have other concerns that they would like to see measure of monitor,

3159
04:08:49,090 --> 04:08:54,310
Well, if there's input from the board that they would like to see measured money, there's nothing to conclude us from doing that.

3160
04:08:54,310 --> 04:09:06,390
And that is one of the other points that we have been making all along through this process is that we are going to work very closely with our access committee in terms of any implementation that takes place.

3161
04:09:06,850 --> 04:09:12,310
So today we adopt the policy and I suspect sometime in December, maybe that's the target date.

3162
04:09:12,310 --> 04:09:16,090
If you can get it up to speed that fast,

3163
04:09:16,170 --> 04:09:17,270
it would come back to the board.

3164
04:09:18,030 --> 04:09:18,710
What's your timeline?

3165
04:09:20,290 --> 04:09:20,430
April.

3166
04:09:20,430 --> 04:09:20,530
April?

3167
04:09:21,230 --> 04:09:21,830
Fair enough.

3168
04:09:22,190 --> 04:09:24,090
Take what take as much time as you need to get it right.

3169
04:09:24,510 --> 04:09:26,990
We understand how big this is.

3170
04:09:26,990 --> 04:09:28,910
And we also understand how complex it is.

3171
04:09:29,190 --> 04:09:31,210
And so you have the whole solicitation process.

3172
04:09:31,370 --> 04:09:32,910
You have a scope to have to be developed.

3173
04:09:34,270 --> 04:09:36,350
You know, we've heard a lot about the application.

3174
04:09:37,310 --> 04:09:40,490
We not only would like to take the application as it exists today,

3175
04:09:40,670 --> 04:09:42,050
that we work through the MMWG.

3176
04:09:42,050 --> 04:09:45,950
We'd like to run that through a focus group and see what we get from, you know, a broader

3177
04:09:45,950 --> 04:09:48,230
base and see what input we get.

3178
04:09:48,570 --> 04:09:50,870
So now that this is not a December decision.

3179
04:09:52,410 --> 04:09:57,630
But when it is a decision, it would come back to this body for the procurement of the solicitation.

3180
04:09:57,630 --> 04:09:57,990
Yes.

3181
04:09:58,570 --> 04:09:58,710
Great.

3182
04:09:59,370 --> 04:10:04,710
And then that would be the point where we scrutinize the implementation plan and how the

3183
04:10:04,710 --> 04:10:06,670
process will go and be to.

3184
04:10:07,130 --> 04:10:08,410
Any other comments or questions?

3185
04:10:08,630 --> 04:10:09,410
Board Member Stafford?

3186
04:10:09,410 --> 04:10:16,910
I was just going to say perhaps access committee would be willing to act as a sort of strong

3187
04:10:16,910 --> 04:10:27,930
man in the process and have a non-binding eligibility once you've got this process in place

3188
04:10:27,930 --> 04:10:33,910
that perhaps they can be the people who test it for without an outcome that is finding

3189
04:10:33,910 --> 04:10:36,570
but to see how the process works.

3190
04:10:36,570 --> 04:10:36,570
Mr.

3191
04:10:39,940 --> 04:10:44,080
Bomer, please have a seat if the board member has a question, we'll ask you.

3192
04:10:44,460 --> 04:10:47,740
Board members, we have a motion and a second on the table.

3193
04:10:49,480 --> 04:10:55,600
And it is to approve the staff recommendation for the eligibility appeals process.

3194
04:10:55,920 --> 04:11:00,640
No, eligibility. Are we taking up the appeals process as well or just eligibility?

3195
04:11:01,880 --> 04:11:03,680
I've made it worthy

3196
04:11:06,920 --> 04:11:07,180
of that.

3197
04:11:07,180 --> 04:11:08,820
The eligibility and appeals.

3198
04:11:09,340 --> 04:11:10,080
Any comments?

3199
04:11:10,340 --> 04:11:12,060
We have an amendment.

3200
04:11:12,160 --> 04:11:12,580
Absolutely.

3201
04:11:13,200 --> 04:11:18,920
And I don't know if this is possible but an amendment to make this approval contingent upon

3202
04:11:18,920 --> 04:11:22,380
Board approval of an implementation and performance measure plan.

3203
04:11:22,800 --> 04:11:25,080
I would suspect that's a friendly amendment.

3204
04:11:25,080 --> 04:11:25,100
Yeah.

3205
04:11:25,480 --> 04:11:26,180
Friendly amendment.

3206
04:11:26,440 --> 04:11:27,160
More than the morality.

3207
04:11:27,160 --> 04:11:28,060
You consider that.

3208
04:11:28,590 --> 04:11:28,900
Friendly.

3209
04:11:30,060 --> 04:11:31,700
So that amendment is accepted.

3210
04:11:31,700 --> 04:11:33,580
That's friendly to the maker in a second.

3211
04:11:36,540 --> 04:11:37,660
If I may.

3212
04:11:37,900 --> 04:11:38,040
Yes.

3213
04:11:38,160 --> 04:11:38,700
This is.

3214
04:11:39,620 --> 04:11:44,920
So in essence, I mean, we do need to understand that we are moving towards a, I mean, obviously,

3215
04:11:44,920 --> 04:11:50,700
and that we do, but I'm just going to get up on our own chest, that we are moving towards each,

3216
04:11:51,420 --> 04:11:57,460
and interview of each client subject to, obviously,

3217
04:11:59,520 --> 04:12:01,500
heavy involvement from the board and

3218
04:12:01,500 --> 04:12:10,540
terms of how that's implemented to ensure that whatever it is, mitigates the concerns of

3219
04:12:10,540 --> 04:12:11,600
this group of customers.

3220
04:12:14,200 --> 04:12:14,900
All right.

3221
04:12:15,400 --> 04:12:16,400
Any other comments, Lane?

3222
04:12:17,040 --> 04:12:17,400
Thank you.

3223
04:12:17,520 --> 04:12:20,800
I just want to get clarification here.

3224
04:12:21,200 --> 04:12:28,620
In adopting this, the eligibility policy, while it is conditioned, you are still adopting the policy

3225
04:12:28,620 --> 04:12:35,780
correct. It's just one of the conditions is that we must present to you a plan, because

3226
04:12:35,780 --> 04:12:40,180
otherwise we would not be able to update our ADA plan, and so I just want to make sure

3227
04:12:40,180 --> 04:12:41,120
I understand it.

3228
04:12:41,260 --> 04:12:41,760
Thank you.

3229
04:12:41,860 --> 04:12:42,140
I understood.

3230
04:12:42,320 --> 04:12:43,320
Thank you for the clarification.

3231
04:12:44,120 --> 04:12:46,140
Any other comments from the board?

3232
04:12:46,980 --> 04:12:50,160
Hearing and seeing none, all those in favor, please say aye.

3233
04:12:50,820 --> 04:12:51,540
Any opposed?

3234
04:12:51,760 --> 04:12:52,780
Any abstentions?

3235
04:12:53,520 --> 04:12:55,900
That motion carries on vote of 8 to 0.

3236
04:12:57,000 --> 04:12:57,340
Thank you.

3237
04:12:57,340 --> 04:13:06,800
the length and staff and everyone moon. All you guys at work fun. Next, the next is the service

3238
04:13:06,800 --> 04:13:13,200
level, policy. All right John, go make your sounds.

3239
04:13:16,020 --> 04:13:19,380
You got time for a put loan.

3240
04:13:22,620 --> 04:13:23,220
Okay,

3241
04:13:23,220 --> 04:13:30,380
So the next metro access policy recommendation is the service level.

3242
04:13:30,780 --> 04:13:37,440
Now I'll here contain a motion to approve the staff recommendation by motion made by Board Member

3243
04:13:37,440 --> 04:13:40,460
silence second by Board Member Schafetz any discussion.

3244
04:13:42,120 --> 04:13:45,860
All I'll say is thank you all for the hard work on this as well.

3245
04:13:46,600 --> 04:13:48,320
All those in favor please say aye.

3246
04:13:49,180 --> 04:13:53,300
Those opposed, extensions, that motion carries on a vote of 8 to 0.

3247
04:13:54,340 --> 04:13:57,740
The next policy recommendation is on the open return policy.

3248
04:13:58,320 --> 04:13:59,180
I'll entertain a motion.

3249
04:14:01,900 --> 04:14:07,040
And a motion by board members, Silas, to accept the staff recommendation on open return policies.

3250
04:14:07,760 --> 04:14:08,440
Is there a second?

3251
04:14:09,020 --> 04:14:10,580
Second by board member Stafford.

3252
04:14:10,640 --> 04:14:11,300
Any discussion?

3253
04:14:13,140 --> 04:14:14,720
All those in favor, please say aye.

3254
04:14:15,480 --> 04:14:18,300
Those opposed and motion carries on a vote of 8 to 0.

3255
04:14:18,300 --> 04:14:22,620
The next policy consideration is the Taxi vouchers.

3256
04:14:23,140 --> 04:14:26,840
There are two options and I'll entertain a motion.

3257
04:14:30,830 --> 04:14:36,830
I, let's see, I don't remember exactly which one's wish, but I would move that we implement

3258
04:14:36,830 --> 04:14:39,670
the program as this option to, thanks.

3259
04:14:40,430 --> 04:14:45,630
Okay, I would propose that we implement option two as the Taxi voucher program, which is basically

3260
04:14:45,630 --> 04:14:54,330
the stored card, $80 a month, 60 of that paid for by Capital Metro, and that relates to

3261
04:14:54,330 --> 04:14:59,090
just vouchers on demand and subscription.

3262
04:15:02,020 --> 04:15:07,720
Overflow, overflow, there will be a measure. We'll be run separately as part of the program.

3263
04:15:09,780 --> 04:15:11,840
Council member Martinez. Hang on. Hang on.

3264
04:15:12,180 --> 04:15:14,820
We've got a motion by Vice Chairman Langmore. Is there a second?

3265
04:15:15,960 --> 04:15:17,800
All right. There is a second. Discussion?

3266
04:15:18,240 --> 04:15:18,300
Lang?

3267
04:15:18,960 --> 04:15:22,140
When you make a final decision, there's language there for us.

3268
04:15:28,640 --> 04:15:34,700
Okay. I'll read it into the record. The motion is to adopt the staff recommendation option

3269
04:15:35,480 --> 04:15:36,720
accessoride program.

3270
04:15:36,800 --> 04:15:39,860
Capital Metro's accessoride program is a non-ADA

3271
04:15:39,860 --> 04:15:41,640
cost shared premium service,

3272
04:15:41,720 --> 04:15:44,040
opened all registered capital metro access customers,

3273
04:15:44,780 --> 04:15:47,040
regardless of their mobility device needs.

3274
04:15:47,720 --> 04:15:48,580
Subscription vouchers.

3275
04:15:48,760 --> 04:15:50,720
Metro access will move subscription vouchers.

3276
04:15:51,960 --> 04:15:54,260
Subscription voucher customers to

3277
04:15:54,260 --> 04:15:56,640
Metro access vehicles as space becomes available.

3278
04:15:57,400 --> 04:15:59,940
Overflow vouchers, taxi vouchers will be used

3279
04:15:59,940 --> 04:16:03,260
when Metro access vehicle capacity has been reached.

3280
04:16:03,260 --> 04:16:07,160
These extra trips are referred to as overflow trips

3281
04:16:09,810 --> 04:16:12,190
and then I will read into the record

3282
04:16:13,170 --> 04:16:19,790
Did I just cover that in the first statement? Okay? Great. So we have a motion and who is the second?

3283
04:16:20,150 --> 04:16:26,470
Board of North Stafford was the second. You need a discussion. I've got one comment. I really appreciate

3284
04:16:26,470 --> 04:16:34,440
Staff coming up with this option. I do think it's a it's a good option. You work hard on it and and came up with it in response to

3285
04:16:34,440 --> 04:16:43,560
public input and concerns. But with that being said, I did just see this and my experience

3286
04:16:43,560 --> 04:16:49,660
on city council is that it's almost always a bad idea to vote on something within hours

3287
04:16:49,660 --> 04:16:57,820
of seeing it for the first time. So it won't really excited about this. I am very hesitant

3288
04:16:57,820 --> 04:17:01,000
to vote on it within hours of having seen it.

3289
04:17:02,200 --> 04:17:02,500
Understand.

3290
04:17:03,440 --> 04:17:04,280
Any other discussion?

3291
04:17:05,220 --> 04:17:06,760
All those in favor, please say aye.

3292
04:17:07,920 --> 04:17:08,660
Those opposed?

3293
04:17:09,500 --> 04:17:10,200
Any abstentions?

3294
04:17:10,820 --> 04:17:14,780
That motion carries on a vote of 7-0 with one abstention.

3295
04:17:15,840 --> 04:17:20,620
The next policy consideration is the Metro Access Service area.

3296
04:17:20,660 --> 04:17:22,560
It's not all intertained a motion.

3297
04:17:23,620 --> 04:17:24,860
We're going to remember for

3298
04:17:26,940 --> 04:17:27,380
an end.

3299
04:17:27,780 --> 04:17:31,600
For an end is moves that we accept the staff recommendation.

3300
04:17:32,960 --> 04:17:34,300
Is there a second?

3301
04:17:34,880 --> 04:17:36,600
Second by board member silence.

3302
04:17:37,180 --> 04:17:37,700
Any discussion?

3303
04:17:39,040 --> 04:17:40,140
We're remembering one.

3304
04:17:42,700 --> 04:17:45,000
This one I, you know, we're rectifying.

3305
04:17:45,260 --> 04:17:48,500
There's no one's hiding from the fact that this was an oversight.

3306
04:17:49,140 --> 04:17:53,900
Should not have gone down the way it did in terms of implementing something without the appropriate process.

3307
04:17:53,900 --> 04:18:01,900
We're going to make darn sure we run through the appropriate process now, and that's what this is.

3308
04:18:03,160 --> 04:18:11,820
So, may a colpone, the half of capital metro for not having done this properly, the first time around should not have gone that way.

3309
04:18:12,040 --> 04:18:18,900
Move around that way. Going forward. So, I regret that we have to vote on this.

3310
04:18:19,560 --> 04:18:21,160
But nonetheless, we will.

3311
04:18:22,360 --> 04:18:28,240
All those in favor, please say, any opposed, any abstinence, that motion

3312
04:18:30,740 --> 04:18:33,040
carries on vote

3313
04:18:33,040 --> 04:18:34,720
of 7 to 0 with one abstinence.

3314
04:18:35,840 --> 04:18:38,720
I'm sorry, six to one and one abstinence.

3315
04:18:38,840 --> 04:18:41,600
Board and Rochef, it's voting, no, Board, remember, holistic abstaining.

3316
04:18:42,980 --> 04:18:47,800
The next policy consideration is on call center operations, all entertained, but motion.

3317
04:18:49,000 --> 04:18:52,980
Board Member Stafford moves the staff recommendation for call center operations is there?

3318
04:18:53,540 --> 04:18:56,600
Second, the second, my board member for now is any discussion?

3319
04:18:59,290 --> 04:19:01,710
Hearing a scene on all those in favor, please say aye.

3320
04:19:01,970 --> 04:19:02,210
Aye.

3321
04:19:02,530 --> 04:19:03,210
Those opposed?

3322
04:19:03,630 --> 04:19:04,350
Any abstentions?

3323
04:19:04,770 --> 04:19:06,930
That motion carries on a vote of 8 to 0.

3324
04:19:07,530 --> 04:19:09,650
Thank you, Lane, and thank you all very much.

3325
04:19:10,470 --> 04:19:11,130
We will now.

3326
04:19:11,130 --> 04:19:11,830
Can we remember?

3327
04:19:12,370 --> 04:19:14,690
Some, you know, there's been such a rough.

3328
04:19:14,690 --> 04:19:22,070
I mean, it's an important issue with a lot of time and effort that's going into it.

3329
04:19:22,790 --> 04:19:29,250
One thing I would like to contemplate is, you know, I mean, as painful as this was,

3330
04:19:29,430 --> 04:19:35,130
I specced as the easy part, just establishing the policy, what's going to be tough is implementing the policy.

3331
04:19:35,730 --> 04:19:42,370
You know, staff, you have more than got your work cut out for you because these are some major changes to an important program.

3332
04:19:42,370 --> 04:19:48,670
So, something that I would like, what Board Member Fernandez, if we could potentially take up

3333
04:19:48,670 --> 04:19:54,130
in the Autism Finance Committee and be up to you, obviously, to chair, but I'd like to

3334
04:19:54,130 --> 04:20:02,370
see if we could have a formal financial and operational audit of this sometime during the course

3335
04:20:02,370 --> 04:20:04,370
of the next calendar year.

3336
04:20:04,830 --> 04:20:10,190
In addition to our oversight, and you know, I really respect the work of our internal auditors,

3337
04:20:10,190 --> 04:20:17,050
And so I'd like to understand we've made a lot of assumptions on this in terms of savings

3338
04:20:17,050 --> 04:20:22,750
and how it's going to work and I'll guarantee you there's going to be a whole host of

3339
04:20:22,750 --> 04:20:27,730
issues that we have not yet anticipated in terms of the way this is going to go down upon

3340
04:20:27,730 --> 04:20:28,410
implementation.

3341
04:20:29,310 --> 04:20:35,710
So I'd like to, I would have a very strong desire to see, you know, obviously I know

3342
04:20:35,710 --> 04:20:39,450
you're played as full in the audit department although you did get an additional resource

3343
04:20:39,450 --> 04:20:47,270
to have this move up in terms of a priority given the significance of the change for a financial and operational

3344
04:20:47,270 --> 04:20:50,850
on it sometime during the course of the next calendar year.

3345
04:20:51,610 --> 04:20:53,350
And we could figure out when we would be most appropriate.

3346
04:20:55,350 --> 04:21:02,530
And as part of that, I think we need to start really understanding what's going to drive us on this program.

3347
04:21:02,530 --> 04:21:07,990
I mean, obviously it's a federally mandated program, but it's also to the extent that you

3348
04:21:07,990 --> 04:21:13,390
don't oversee it in a responsible way, what happens is it starts to take on very significant

3349
04:21:13,390 --> 04:21:15,710
financial implications to the agency.

3350
04:21:16,450 --> 04:21:23,690
Somehow we need to think about this in terms of, how are we doing this as part of our overall

3351
04:21:23,690 --> 04:21:25,110
financial budget?

3352
04:21:26,050 --> 04:21:32,510
So it's got up to around 18% of the budget, 2% of the riders, the sunset report had kind

3353
04:21:32,510 --> 04:21:36,710
a superficial coverage of it, and compared us to some peer cities

3354
04:21:36,710 --> 04:21:40,290
where exceeding some peer cities in terms of the cost of our budget.

3355
04:21:40,530 --> 04:21:43,710
We're below some peer cities in terms of the cost of our budget.

3356
04:21:44,230 --> 04:21:47,590
I'd like to have some additional discussion, I think,

3357
04:21:48,370 --> 04:21:50,090
again, Frank, maybe this is something that could go on.

3358
04:21:50,090 --> 04:21:52,630
I would suggest going to the Audit and Finance Committee,

3359
04:21:52,790 --> 04:22:02,490
potentially drafting a resolution that would create some

3360
04:22:02,490 --> 04:22:17,890
Okay, good men, the last point on this is we're digging into part of that would be how we're allocating overhead and some of the rest to RSTS program.

3361
04:22:18,010 --> 04:22:19,250
What are your opinions?

3362
04:22:20,530 --> 04:22:26,870
I will give a Carolyn in terms of turning corporate advantage of the 2011 internal audit calendar.

3363
04:22:29,230 --> 04:22:30,870
Thank you.

3364
04:22:30,870 --> 04:22:33,790
All right, we're halfway through our agenda.

3365
04:22:37,800 --> 04:22:38,860
No, we're not taking a break.

3366
04:22:39,240 --> 04:22:41,780
You're free to get up and take your own personal break,

3367
04:22:41,880 --> 04:22:42,800
but we will not stop.

3368
04:22:45,200 --> 04:22:47,780
The next agenda item is item 11,

3369
04:22:48,420 --> 04:22:49,660
which is approval of a resolution

3370
04:22:49,660 --> 04:22:53,200
to adopt a railroad bridge replacement plan.

3371
04:22:53,900 --> 04:22:54,100
Okay, John.

3372
04:22:54,220 --> 04:22:55,140
Did you finish the challenge?

3373
04:22:57,510 --> 04:22:58,470
Good afternoon, Board members.

3374
04:22:58,690 --> 04:23:00,790
John Olman, Vice President, Engineering and Construction.

3375
04:23:01,550 --> 04:23:06,170
This item before you as approval of a resolution to adopt the railroad bridge replacement plan.

3376
04:23:06,890 --> 04:23:09,990
It's part of the railroad bridge safety management program that we've developed.

3377
04:23:10,530 --> 04:23:13,530
List of part of list of bridges that require a replacement.

3378
04:23:14,410 --> 04:23:19,910
Each year, this list will be updated, reflect any changes and additions as bridge conditions warrant.

3379
04:23:21,310 --> 04:23:26,610
This action will comply with key recommendations from the Sunset Advisory Commission report.

3380
04:23:26,610 --> 04:23:34,130
I'd like to acknowledge Mr. Nino from the Senate's staff is here today, as well as put

3381
04:23:34,130 --> 04:23:38,750
us on a path to address our aging timber bridges over the next several years.

3382
04:23:39,270 --> 04:23:40,490
And with that, can I answer any questions?

3383
04:23:41,450 --> 04:23:42,390
Any questions, Board?

3384
04:23:45,610 --> 04:23:51,130
I make a motion that we adopt that plan, and I would join you, Mike, just for the sake

3385
04:23:51,130 --> 04:23:56,850
of, as including this as part of our process, talk about the fact that it ran through the

3386
04:23:56,850 --> 04:23:59,110
committee and what a recommendation was in that regard.

3387
04:24:00,590 --> 04:24:03,550
And we did address the rail committee with this a couple of days ago.

3388
04:24:04,390 --> 04:24:08,310
And when over the plan with them, how we got there, all of the, even the list of bridges

3389
04:24:08,310 --> 04:24:13,070
we had in mind and has recommendation from the committee to advance it to your board.

3390
04:24:14,650 --> 04:24:18,770
Now, motion and second motion by board member Langmore, second by board member Schaifitz,

3391
04:24:18,930 --> 04:24:22,370
any other discussion, you're seeing that on all in favor, please say aye.

3392
04:24:23,310 --> 04:24:23,910
Any opposed?

3393
04:24:24,110 --> 04:24:24,930
Any abstentions?

3394
04:24:24,930 --> 04:24:30,030
A motion carries on vote of 7 to 0 with Board Member Fernandez temporarily off the dice.

3395
04:24:31,170 --> 04:24:37,670
The next item is item number 12. It's approval of Resolution adopting a board of directors community involvement policy.

3396
04:24:38,870 --> 04:24:44,910
Good afternoon, Chairman Martinez members of the board. My name is Dianne Vendosa and I'm Vice President of Business and Community Development.

3397
04:24:45,590 --> 04:24:52,690
I stand before you today to ask for your approval of a resolution adopting a board of directors community involvement policy.

3398
04:24:52,690 --> 04:24:58,070
Although, community involvement is very important to us, and we have done a great deal of

3399
04:24:58,070 --> 04:25:02,550
it as was recognized by the Sunset Commission, there had never been a formal policy

3400
04:25:02,550 --> 04:25:04,130
delineated for this body.

3401
04:25:05,190 --> 04:25:14,110
This is a policy in response to the Sunset Commission section 4 under Board Governance and

3402
04:25:14,110 --> 04:25:20,750
the public engagement, and the policy that I'm bringing to you formally establishes the Board

3403
04:25:20,750 --> 04:25:25,930
director's commitment to effective and meaningful community involvement by delineating

3404
04:25:25,930 --> 04:25:32,530
how capital metro will work to ensure that its decision-making processes are open and accessible

3405
04:25:32,530 --> 04:25:38,650
to all parties. What we've done as staff in also a recommendation from sunset is to develop

3406
04:25:38,650 --> 04:25:44,190
a complementary community involvement guide that lays out how your policy, if you approved

3407
04:25:44,190 --> 04:25:50,390
today, would be implemented. It ensures methods for engaging the public, the public, it

3408
04:25:50,390 --> 04:25:52,290
that we need out how they can get involved.

3409
04:25:53,070 --> 04:25:57,350
It does a flow chart of how those community involvement plans come to you.

3410
04:25:57,730 --> 04:26:00,210
And I'm ready to answer any questions that you may have at this time.

3411
04:26:00,710 --> 04:26:01,230
Thank you, Dianne.

3412
04:26:01,310 --> 04:26:01,690
Any questions?

3413
04:26:01,910 --> 04:26:03,130
We're going to move approval.

3414
04:26:03,810 --> 04:26:04,310
Got a motion?

3415
04:26:04,530 --> 04:26:05,350
Is there a second?

3416
04:26:06,750 --> 04:26:06,870
Second.

3417
04:26:06,870 --> 04:26:07,030
Second.

3418
04:26:07,190 --> 04:26:08,050
My board member, silence.

3419
04:26:08,830 --> 04:26:09,270
Discussion.

3420
04:26:10,050 --> 04:26:10,250
What member?

3421
04:26:11,210 --> 04:26:15,430
I was just going to say, I apologize.

3422
04:26:15,730 --> 04:26:20,070
I should have said this has come before your operations and planning committee and was recommended

3423
04:26:20,070 --> 04:26:21,170
Thank you.

3424
04:26:23,970 --> 04:26:24,770
Any other discussion?

3425
04:26:25,010 --> 04:26:27,250
Hearing it's seen then, all those in favor, please say aye.

3426
04:26:27,270 --> 04:26:27,550
Aye.

3427
04:26:27,850 --> 04:26:28,510
Any opposed?

3428
04:26:28,610 --> 04:26:29,290
Any abstentions?

3429
04:26:29,490 --> 04:26:32,870
That motion carries on about a 7-0 with Board Member Fernandez, temporarily off the

3430
04:26:32,870 --> 04:26:33,070
day.

3431
04:26:36,740 --> 04:26:37,100
No problem.

3432
04:26:37,880 --> 04:26:38,620
Item 13.

3433
04:26:45,300 --> 04:26:45,640
I apologize.

3434
04:26:45,820 --> 04:26:49,960
Item 13 is approval of resolution adopting a Board of Directors Advisory Committee

3435
04:26:49,960 --> 04:26:50,440
Policy.

3436
04:26:51,600 --> 04:26:52,780
Mr. Chairman, Members of the Board.

3437
04:26:52,880 --> 04:26:56,900
This is also one night stand before you today, moving approval of this resolution.

3438
04:26:58,500 --> 04:27:06,200
Also in the section, section 4.2 and 4.4, I'm sorry, 4.3 and 4.4, of the section in the Sunset

3439
04:27:06,200 --> 04:27:11,380
Commission report, there was consideration by Sunset that we looked at our advisory committee

3440
04:27:11,380 --> 04:27:17,960
structure and also looked at how we engage our metro, metro access paradigms at customers.

3441
04:27:18,820 --> 04:27:25,320
We are bringing to you today a recommendation for policy to enhance this community involvement,

3442
04:27:25,320 --> 04:27:46,760
Primarily what the policy does is that it restructures the current advisory board committees that you have in place, and also delineates in its procedures, a new appointment policy for those committees, and secondly, delineates a very specific roles and responsibilities level of authority for those committees.

3443
04:27:46,760 --> 04:27:51,540
I do want to preface and I was remiss in this previous policy.

3444
04:27:52,080 --> 04:27:55,640
All of this will be, that we will do community involvement and community involvement.

3445
04:27:56,320 --> 04:27:59,880
We will take these policies out for community outreach and education.

3446
04:28:00,580 --> 04:28:05,840
We will be sure that any operating guidelines that assist the board and recommendations

3447
04:28:05,840 --> 04:28:11,720
that are coming for appointments to the committee structure are also vetted with the community.

3448
04:28:12,460 --> 04:28:15,480
So I can answer any questions you may have about that.

3449
04:28:15,480 --> 04:28:21,400
The only remind me is this, David, I have you down, I'll take so that's an input in just a second.

3450
04:28:22,200 --> 04:28:27,420
The only remind me is this, these advisory committees are required by statute.

3451
04:28:27,740 --> 04:28:28,220
Is that not correct?

3452
04:28:28,240 --> 04:28:29,800
They are not required by statute.

3453
04:28:30,260 --> 04:28:40,380
Basically, you, as a Board of Directors, pursuant to section 451-07 of the Transportation Code, may adopt any rules, any regulations and violence, as you know.

3454
04:28:40,380 --> 04:28:45,500
And in those articles, you can, from time to time, establish any board committees that

3455
04:28:45,500 --> 04:28:49,820
have trustworthy, test forces, or anything that you feel will assist you in that decision-making

3456
04:28:49,820 --> 04:28:50,360
process.

3457
04:28:50,980 --> 04:28:56,140
What I believe, a sense of commission wanted us to do is to formalize that process, make sure

3458
04:28:56,140 --> 04:29:00,800
that there was great oversight from the board, and so the appointments process that's recommended

3459
04:29:00,800 --> 04:29:05,700
for you, is that each member of the board would appoint a member, that chair would have

3460
04:29:05,700 --> 04:29:09,580
two appointments, and then the other members of the board would have one appointment, and all

3461
04:29:09,580 --> 04:29:13,920
members of the committees would serve at the will of the board and would be correspondant

3462
04:29:13,920 --> 04:29:15,060
to your terms of office.

3463
04:29:15,860 --> 04:29:18,240
There have been some discussion in the committee.

3464
04:29:18,640 --> 04:29:21,300
Again, we did take this to operations in planning and fit it at the process.

3465
04:29:22,380 --> 04:29:25,920
And as you all call board, I'll just say for the record, we have talked about this for quite some

3466
04:29:25,920 --> 04:29:26,160
time.

3467
04:29:26,280 --> 04:29:30,360
There was even conversations about potentially combining our two advisory committees.

3468
04:29:30,940 --> 04:29:35,540
After much thought and input and process, we've come to the decision, or we may come

3469
04:29:35,540 --> 04:29:39,580
decision here at a moment where the proposal before it's keeps then separate and distinct.

3470
04:29:40,320 --> 04:29:44,820
And we believe that's the appropriate course of action because of the nature and severity

3471
04:29:44,820 --> 04:29:47,780
of the issues that are completely different.

3472
04:29:47,860 --> 04:29:52,120
When you're talking about customer service versus access issues, they may not necessarily

3473
04:29:52,120 --> 04:29:53,420
always be one of the same.

3474
04:29:53,760 --> 04:29:58,960
And so this proposal keeps those committees separate and distinct, allows the board members

3475
04:29:58,960 --> 04:29:59,700
to make appointments.

3476
04:30:00,430 --> 04:30:07,030
But also maintains an odd number of appointees by allowing the chair to appointments. Any questions or comments?

3477
04:30:07,690 --> 04:30:08,250
Or, remember, holistic?

3478
04:30:09,710 --> 04:30:21,690
How do we ensure, and then I see under the membership that members must be transit users and may include residents, business owners, other key stakeholders concerned about transfer service and service area?

3479
04:30:21,690 --> 04:30:29,470
Is there any way that we can ensure that those impacted are represented?

3480
04:30:29,630 --> 04:30:37,010
For instance, there's no requirement here that someone who uses STS to be part of the Access Advisory Committee.

3481
04:30:37,430 --> 04:30:39,330
How do we ensure that that happens?

3482
04:30:40,030 --> 04:30:42,950
Well, I would say that you would appoint them.

3483
04:30:43,070 --> 04:30:47,230
I mean, you can ensure that as you're an individual by your appointment.

3484
04:30:47,230 --> 04:30:49,910
That's okay. The appointment response is announced.

3485
04:30:50,290 --> 04:30:52,290
Got it. Thank you.

3486
04:30:52,710 --> 04:30:53,650
All right.

3487
04:30:55,950 --> 04:30:58,870
We have speakers signed up.

3488
04:30:59,050 --> 04:31:00,290
If there's any other comments.

3489
04:31:01,570 --> 04:31:05,790
The first speaker signed up is David Patterson.

3490
04:31:06,790 --> 04:31:07,270
Welcome, David.

3491
04:31:14,100 --> 04:31:15,080
Thank you very much.

3492
04:31:15,860 --> 04:31:16,440
We're members.

3493
04:31:18,400 --> 04:31:20,260
I wanted to sign up.

3494
04:31:20,260 --> 04:31:22,940
I did sign up for this couple of weeks ago.

3495
04:31:22,940 --> 04:31:30,920
And it was our understanding that, based on the reaction from last four access meetings,

3496
04:31:32,260 --> 04:31:37,700
that this item was not going to come forward today.

3497
04:31:40,300 --> 04:31:47,940
I've been doing this about 10 years, and the access committee may be the last four.

3498
04:31:47,940 --> 04:31:53,780
It's been my observation, it has not changed,

3499
04:31:56,100 --> 04:31:58,820
that the purpose for an advisory committee

3500
04:31:58,820 --> 04:32:03,480
is to advise in the formation of the policy,

3501
04:32:05,620 --> 04:32:16,040
and we had no input either in the CSAC or in

3502
04:32:16,040 --> 04:32:20,960
access any details of this policy recommendation.

3503
04:32:22,840 --> 04:32:30,320
It's, on the one hand, it's been my observation that one of these advisory committees has

3504
04:32:30,320 --> 04:32:39,540
been largely populated by folks who, with whom the staff has had contact or does business.

3505
04:32:39,540 --> 04:32:46,020
I don't think that this is a formula for credible advisory committee.

3506
04:32:47,100 --> 04:32:53,480
I think the other committee, at least for the past two and a half years, has been involved

3507
04:32:53,480 --> 04:33:03,640
in the reaction of policy changes that came forward without any input also whatsoever

3508
04:33:03,640 --> 04:33:08,240
and is led to a litany of legal expenses,

3509
04:33:10,320 --> 04:33:14,760
of confrontations, and as has been observed

3510
04:33:14,760 --> 04:33:20,200
by several more members, a substantial lack of trust.

3511
04:33:21,040 --> 04:33:28,740
I don't think this is a purpose of advisory committees or mechanisms that might be mandated

3512
04:33:28,740 --> 04:33:39,320
by the FDA in terms of access or in terms of CSA. I don't think that this is what was

3513
04:33:39,320 --> 04:33:50,860
contemplated by anybody's legislation or in advising how to administer funds. I would think

3514
04:33:50,860 --> 04:33:58,560
that perhaps you would instruct the staff to go back to the current advisory committees and

3515
04:33:58,560 --> 04:34:02,280
maybe at least get some third discussion.

3516
04:34:02,900 --> 04:34:07,500
This part of it can come 90 days down the road or whatever.

3517
04:34:08,000 --> 04:34:12,840
And in keeping with what you just decided on Metro Access Policy

3518
04:34:12,840 --> 04:34:18,300
changes, how is the impact of the Access Committee going to be

3519
04:34:18,300 --> 04:34:22,000
taken into consideration when it doesn't exist?

3520
04:34:23,060 --> 04:34:24,560
Thank you, thank you.

3521
04:34:24,700 --> 04:34:26,000
Next speaker is Diane Boomer?

3522
04:34:37,740 --> 04:35:04,760
As chair of the Access Advisory Committee, and knowing that I give reports that upset some members make me light, light, however, I have done extensive work on learning policies of ADA, of going to classes, of spending a lot of my time doing that.

3523
04:35:04,760 --> 04:35:12,640
I am reportedly and truly an advocate between the disability community and this board.

3524
04:35:13,120 --> 04:35:15,220
I am a very intense person.

3525
04:35:16,040 --> 04:35:21,800
That's what comes across my frustration about five years ago.

3526
04:35:21,880 --> 04:35:24,660
When I moved here in the service area was changed,

3527
04:35:24,660 --> 04:35:30,220
I probably wouldn't even move here if I had known that the policy manual that I was given

3528
04:35:30,220 --> 04:35:35,860
included, excuse me, Sunset Valley, and then as soon as they gave me the policy manual,

3529
04:35:35,980 --> 04:35:38,360
they told me that they wouldn't even take me there.

3530
04:35:39,600 --> 04:35:48,040
I, you know, I think that you need an access committee that is made up from people from

3531
04:35:48,040 --> 04:35:57,260
the community who know what the laws are, who can be aware, and who can truly advise this

3532
04:35:57,260 --> 04:36:08,060
word, whether you like the reports or not, who can truly advise this board about policy and

3533
04:36:08,060 --> 04:36:15,660
and give insight to staff, and I don't mean any offense by this, but I question,

3534
04:36:18,560 --> 04:36:20,860
I question

3535
04:36:20,860 --> 04:36:31,080
people specifically to fill this role. I appreciated what Ms. Mr. Blackmore, that

3536
04:36:31,080 --> 04:36:39,500
correct? I brought up. Because what this is essentially doing is stifling and

3537
04:36:39,500 --> 04:36:46,340
attempting to stifle the voices that have been heard here have been heard by the

3538
04:36:46,340 --> 04:36:53,640
committee and that's you know just because this board hasn't wanted and I don't

3539
04:36:53,640 --> 04:36:56,960
mean this board specifically because I really want to say that I really

3540
04:36:56,960 --> 04:37:02,760
appreciate this new board. Then the people that are new on this board really ask

3541
04:37:02,760 --> 04:37:07,460
good questions and they're very very concerned and I really I really

3542
04:37:07,460 --> 04:37:13,480
appreciate that. I had a very positive thing to add a little while ago and

3543
04:37:13,480 --> 04:37:20,780
Unfortunately, you wouldn't let me do that, but I really, really don't think that the advisory

3544
04:37:20,780 --> 04:37:27,740
committees were not included at all in planning any of this or what the nomination process

3545
04:37:27,740 --> 04:37:37,800
would be or any of that. And this is not an effort to on the board's part or staff's part

3546
04:37:37,800 --> 04:37:49,400
to help the community get along with you guys better and I don't know. I throw my hands up.

3547
04:37:49,480 --> 04:37:56,260
If you guys do this, I can promise that we will form a community that's outside of your control,

3548
04:37:56,540 --> 04:38:02,700
and you will hear from us in big ways. I don't mean that as a threat. It's just true.

3549
04:38:02,700 --> 04:38:08,980
When I know that's what you don't like about me, thank you, but I really want to help the process.

3550
04:38:10,300 --> 04:38:18,540
And by the way, ADA requires a mechanism and they will hear about why this is being changed.

3551
04:38:18,740 --> 04:38:19,700
Thank you.

3552
04:38:20,680 --> 04:38:22,240
Any other comments, board members?

3553
04:38:22,960 --> 04:38:23,560
I want to take a motion.

3554
04:38:25,780 --> 04:38:26,580
Oh, Boone, I'm sorry.

3555
04:38:26,800 --> 04:38:28,300
You did, you did ask to speak.

3556
04:38:28,300 --> 04:38:31,760
Gina came over and wished for that to me and I forgot.

3557
04:38:39,840 --> 04:38:40,900
Welcome, Boony, you have three minutes.

3558
04:38:41,600 --> 04:38:42,080
Thank you.

3559
04:38:42,640 --> 04:38:50,580
Again, Conway David was saying in our September 1st Access Advisory Committee meeting,

3560
04:38:51,040 --> 04:38:57,640
we raised objections that the new form of the Access Advisory Committee was being contemplated

3561
04:38:57,640 --> 04:38:58,820
without our consultation.

3562
04:38:59,740 --> 04:39:04,300
And while it's good that, you know, Johnny Mendoza says that public consultation

3563
04:39:04,920 --> 04:39:12,560
is going to be going forward, it's only public consultation to a point because it's this

3564
04:39:12,560 --> 04:39:15,680
new structure and then we get to give our input on the new structure.

3565
04:39:16,560 --> 04:39:21,100
The way I'm on the urban transportation commission for the city and the way the city does

3566
04:39:21,100 --> 04:39:27,480
it is a little bit different in that while I agree if this is going forward if the chair

3567
04:39:27,480 --> 04:39:32,080
is going to get to boats and I think Miss Watson is quite capable of getting her to.

3568
04:39:32,080 --> 04:39:36,260
I don't I don't think it should be put into a pool of applicants, I mean the way the city does

3569
04:39:36,260 --> 04:39:42,780
is the city council member appoints and vets, the person they want, you know, and so

3570
04:39:42,780 --> 04:39:47,360
while it may be good for council member, council member, from his lots and to have the two

3571
04:39:47,360 --> 04:39:51,820
votes, you know, the rest of the people, it should not go into a pool of names, and again,

3572
04:39:52,000 --> 04:39:56,080
it's not the access, I don't mean the interrupture, just want you to understand the policy,

3573
04:39:56,080 --> 04:40:03,120
It's one appointee, per board member, and the chair gets two appointees to create an odd number.

3574
04:40:03,420 --> 04:40:07,160
So I would make two appointments to achieve an odd number.

3575
04:40:07,780 --> 04:40:08,600
I was thinking, sorry.

3576
04:40:09,360 --> 04:40:11,100
I was just talking about, in terms of...

3577
04:40:12,400 --> 04:40:13,440
I've been sitting...

3578
04:40:13,440 --> 04:40:17,380
I can see how that happens to us all the time.

3579
04:40:17,740 --> 04:40:18,120
Let me tell you.

3580
04:40:18,980 --> 04:40:19,320
Sorry.

3581
04:40:19,320 --> 04:40:21,000
I've been here since eight to in that sense.

3582
04:40:21,000 --> 04:40:28,420
But I just mean in terms of like the chair submitting and everyone submitting into a name and then the chair

3583
04:40:28,420 --> 04:40:32,560
consult with the other members. I think it should be an independent decision, but it is person.

3584
04:40:32,800 --> 04:40:41,920
It is an independent decision by I don't I don't have the authority and nope nor does anyone else for that matter have the authority as a board member to accept or reject

3585
04:40:41,920 --> 04:40:45,860
and nominee. Once it's made, it is made and accepted by this board.

3586
04:40:46,460 --> 04:40:51,420
And so I just wanted to, again, the access committee, you know, doesn't

3587
04:40:51,420 --> 04:40:55,720
strengthen, you know, be frank with you and I still knew I'd roll. No, actually,

3588
04:40:55,880 --> 04:41:02,680
that was upon intended. But I just think the consultation is backwards.

3589
04:41:02,880 --> 04:41:07,100
It wasn't it, you know, hey, what do you guys think of this for thinking about doing this?

3590
04:41:07,200 --> 04:41:10,880
And so I was suggest that we, we do have some good ideas and after, you know, month,

3591
04:41:10,880 --> 04:41:16,260
maybe two months or a month if you guys listen to it and you choose to go in the direction

3592
04:41:16,260 --> 04:41:21,280
that staff is recommended and that's fine but I just think it's a lot of change, all

3593
04:41:21,280 --> 04:41:26,880
up front and I don't think it would be out of order to kind of study the subject for a month

3594
04:41:26,880 --> 04:41:28,620
and then vote on it next month.

3595
04:41:29,460 --> 04:41:29,820
Thank you.

3596
04:41:30,400 --> 04:41:35,480
I will say we have talked about this for quite some time, this is not some, we started

3597
04:41:35,480 --> 04:41:40,400
talking about this in February of the year about what we're going to do.

3598
04:41:41,400 --> 04:41:44,700
And I realized there are, my times up already.

3599
04:41:49,020 --> 04:41:50,240
I thought that was for Langmore.

3600
04:42:00,050 --> 04:42:04,530
This decision is obviously not an easy one, but it is one that we have contemplated.

3601
04:42:04,530 --> 04:42:19,010
And like many of our decisions, this board has been put in place to make decisions, not in a manner of haste, but with a little bit of speed and diligence.

3602
04:42:19,510 --> 04:42:24,230
And so I feel like we'd come forward with a policy recommendation.

3603
04:42:24,810 --> 04:42:28,010
It does not preclude this board from changing it in any way, Boon.

3604
04:42:28,170 --> 04:42:34,370
And if this committee comes together and does not feel like it is working best for Kat Metro,

3605
04:42:34,370 --> 04:42:42,190
We absolutely reserved that right and will bring this full back to this body and take any recommendations you might have.

3606
04:42:42,450 --> 04:42:45,650
I know you guys have been discussing it for all.

3607
04:42:45,830 --> 04:42:49,650
I was just talking about in terms of the ideas being brought back to the excess community.

3608
04:42:50,090 --> 04:42:54,850
And the members of the disability community because it doesn't start or end with the excess community.

3609
04:42:55,330 --> 04:42:57,190
There are thousands of people out in our community.

3610
04:42:57,190 --> 04:43:00,630
And so that's what I'm talking about, not necessarily you guys have been, you know,

3611
04:43:00,690 --> 04:43:01,390
flippens about it.

3612
04:43:01,450 --> 04:43:05,270
I know you haven't, you've been very deliberative and thoughtful and I absolutely agree

3613
04:43:05,270 --> 04:43:05,550
with that.

3614
04:43:05,590 --> 04:43:09,070
I'm just talking about in terms of the rollout and the ideas to the access committee.

3615
04:43:09,290 --> 04:43:09,590
I understand.

3616
04:43:10,050 --> 04:43:10,250
Thanks.

3617
04:43:10,250 --> 04:43:11,350
Thank you, Boon.

3618
04:43:12,010 --> 04:43:12,210
Sandy?

3619
04:43:12,730 --> 04:43:17,230
I had also asked to sign up and they had told me that I, for this and they had told me

3620
04:43:17,230 --> 04:43:18,430
I couldn't because it had started.

3621
04:43:18,810 --> 04:43:20,170
Well without objection, you have three minutes.

3622
04:43:20,250 --> 04:43:22,490
But it's, it's good to do it, so can I.

3623
04:43:24,950 --> 04:43:32,410
I, as they have said, we had thought that this was going to be in a later time before

3624
04:43:32,410 --> 04:43:33,850
this would be brought up.

3625
04:43:34,650 --> 04:43:44,090
I do want to say that if each of the members of the access committee are appointed by members

3626
04:43:44,090 --> 04:43:52,430
of the Board of Directors, the handicapped community are going to feel that the access

3627
04:43:52,430 --> 04:43:57,690
committee is just a puppet for the Board of Directors.

3628
04:43:59,390 --> 04:44:02,950
And that's what you're going to get from this community.

3629
04:44:03,030 --> 04:44:04,890
And that's all they're going to think it is.

3630
04:44:05,450 --> 04:44:09,050
And whether it is or not, that's what they're going to believe.

3631
04:44:10,170 --> 04:44:14,870
And that's what you're going to put it, what, what, what, thingly, and especially what you

3632
04:44:14,870 --> 04:44:23,370
have passed every policy that the staff has put into place even though this access group has

3633
04:44:23,370 --> 04:44:31,530
told you that there are differences in opinions. And then you put in a group that is

3634
04:44:31,530 --> 04:44:38,290
once that you have appointed, that's what they're going to believe. Believe me, so you

3635
04:44:38,290 --> 04:44:43,490
going to continue this feeling of distrust.

3636
04:44:44,030 --> 04:44:46,050
Missy Campbell, would you like to serve on the committee?

3637
04:44:47,390 --> 04:44:47,970
Yes, I would.

3638
04:44:48,050 --> 04:44:48,790
It's an honest question.

3639
04:44:49,090 --> 04:44:49,890
No, yes, I would.

3640
04:44:50,130 --> 04:44:54,110
Because I'm, I spend lots of my time working with this.

3641
04:44:54,610 --> 04:44:54,630
Yes.

3642
04:44:55,130 --> 04:44:58,090
Well, I will make you one of my appointees.

3643
04:44:58,530 --> 04:44:59,790
Thank you very much.

3644
04:45:00,430 --> 04:45:06,430
But I truly do believe that I'm afraid that they will think that.

3645
04:45:09,130 --> 04:45:10,550
Thank you, Senator.

3646
04:45:10,770 --> 04:45:11,630
Thank you, Senator.

3647
04:45:12,670 --> 04:45:13,030
Thank you.

3648
04:45:13,030 --> 04:45:13,630
Well, remember that?

3649
04:45:14,210 --> 04:45:15,010
Make a comment.

3650
04:45:15,310 --> 04:45:21,180
And that is that earlier when we were talking about the implementation

3651
04:45:22,200 --> 04:45:45,760
implementation of the eligibility and the appeal process, we made a de facto decision about the access committee because we said that there would be members of the access committee with similar disabilities as part of the review process.

3652
04:45:46,400 --> 04:45:53,380
So, I think that, you know, while it is not written into this policy, we've made a

3653
04:45:54,460 --> 04:46:00,240
defective decision that there will be at least someone from the visually impaired community,

3654
04:46:00,360 --> 04:46:05,160
someone from the mobility impaired community.

3655
04:46:06,280 --> 04:46:10,920
I'm not sure what else, but the sorry, I think that we've got, that's going to be part

3656
04:46:10,920 --> 04:46:11,540
of the next.

3657
04:46:11,540 --> 04:46:13,420
I'm sorry, I'm out of words.

3658
04:46:15,440 --> 04:46:16,400
For once.

3659
04:46:18,700 --> 04:46:19,660
Thank you.

3660
04:46:19,760 --> 04:46:22,880
I think those are extremely valid points and points will need.

3661
04:46:23,080 --> 04:46:23,660
Remember, Riley?

3662
04:46:24,200 --> 04:46:26,320
Yeah, I just want to add this.

3663
04:46:26,600 --> 04:46:29,920
This action we take today does not restructure the committees.

3664
04:46:30,220 --> 04:46:32,820
All this does to say we are going to restructure the committees.

3665
04:46:33,060 --> 04:46:38,100
And we are going to be consulted with our current committees in figuring out how to do that.

3666
04:46:38,220 --> 04:46:39,520
And what the new committees are going to look like.

3667
04:46:39,520 --> 04:46:45,640
I do think we are making a decision, and we've talked a lot about it, that the City Board

3668
04:46:45,640 --> 04:46:50,480
and Commission, the City's approach to Boarding missions will provide a model for the

3669
04:46:50,480 --> 04:46:56,920
reconstructed committees, and I think if you look at that, what you'll see is actually a few

3670
04:46:56,920 --> 04:47:01,720
days, you'll see a lot more transparency and accountability than we have with our Capital

3671
04:47:01,720 --> 04:47:06,460
Metro committees. With any City Board and Commission, you can go on with the City's website

3672
04:47:06,460 --> 04:47:10,700
find out exactly who is on that committee, who appointed what their term is, and that has

3673
04:47:10,700 --> 04:47:17,120
always been the case with our Metro committees. You'll get, and we'll also get the bylaws

3674
04:47:17,120 --> 04:47:20,800
of the committee, all the minutes of the committee right there, very, very conveniently provided.

3675
04:47:21,760 --> 04:47:26,100
And also say that it's free, even though those members of Board City Board

3676
04:47:26,100 --> 04:47:32,860
submissions are appointed by the City Council, those boards are often at odds with the City Council,

3677
04:47:32,860 --> 04:47:40,760
And that's because when we appoint them, we, sometimes we look to current members of the committee for guidance for input.

3678
04:47:40,840 --> 04:47:43,880
So who would be a good, who would be well suited to serve on those boards?

3679
04:47:43,920 --> 04:47:45,700
Sometimes they're just people we know in the community.

3680
04:47:45,880 --> 04:47:48,960
Sometimes they're people who just step up and fill out an application.

3681
04:47:49,160 --> 04:47:50,520
And we find out about them that way.

3682
04:47:50,940 --> 04:47:51,820
However, they come to us.

3683
04:47:51,960 --> 04:47:55,420
We generally want, we, the City Council, in my experience,

3684
04:47:55,420 --> 04:48:01,480
But one step point people who are very well-versed in the issues that the board deals with

3685
04:48:01,480 --> 04:48:07,220
will be committed to the cause, wanting to engage in conversations about it, and often

3686
04:48:07,220 --> 04:48:11,680
they are very fierce advocates that why not disagreeing with the Council.

3687
04:48:11,980 --> 04:48:15,060
And I think if you follow a city government, you know that's often the case.

3688
04:48:15,520 --> 04:48:21,600
And so I don't sense that they are just member stands for the City Council or puppets of

3689
04:48:21,600 --> 04:48:22,100
the City Council.

3690
04:48:22,320 --> 04:48:22,880
Just a good way of pointing.

3691
04:48:23,100 --> 04:48:24,520
That hasn't been the experience at all.

3692
04:48:24,520 --> 04:48:27,800
So I'm very hopeful about this.

3693
04:48:27,880 --> 04:48:32,900
I think it will actually be an improvement in our engagement with citizens,

3694
04:48:35,840 --> 04:48:36,560
but its success

3695
04:48:36,560 --> 04:48:41,860
is really going to be dependent on our ongoing coordination with youth folks that folks

3696
04:48:41,860 --> 04:48:46,920
out there in the community who will help guide us both in selecting the membership of the

3697
04:48:46,920 --> 04:48:51,600
committee and then dealing with the committee going forward.

3698
04:48:51,600 --> 04:49:00,780
whoever's on that is going to be we're not going to be getting input just from them as members of the committee that committee is going to need to be getting input from the whole community so whether

3699
04:49:00,780 --> 04:49:09,700
whether the series whether the advocacy one of the committee wind up on it or not we want a committee that we'll provide an effective mechanism for getting that input from everyone

3700
04:49:10,960 --> 04:49:12,860
and I'm hopeful and optimistic

3701
04:49:15,100 --> 04:49:18,380
I would just briefly reinforce the point he made.

3702
04:49:18,680 --> 04:49:23,840
To me, the intent of this restructure is to make it a more effective and advisory group

3703
04:49:23,840 --> 04:49:31,120
in that some of the feedback I hear from folks is that we don't listen well to what the

3704
04:49:31,120 --> 04:49:31,980
adviser committee is saying.

3705
04:49:32,120 --> 04:49:37,020
I think this structure, at least to me, part of the intent, is one we're going to ensure that

3706
04:49:37,020 --> 04:49:42,660
it has a diversity of perspective that can constructively provide feedback in a way that

3707
04:49:42,660 --> 04:49:48,320
going to help inform and forward the issues that the committee is discussing, but also to

3708
04:49:48,320 --> 04:49:53,640
me, just more practically, if each of us is a appointing someone, I am hopeful that the

3709
04:49:53,640 --> 04:49:58,620
person I appoint someone I have a personal or develop a personal relationship with, so that

3710
04:49:58,620 --> 04:50:04,840
the folks who are on that committee will, for their respective board member will be able to do the

3711
04:50:04,840 --> 04:50:10,320
same thing. And I think you will see, as a function of that, that the input that is provided from

3712
04:50:10,320 --> 04:50:15,840
any access committee or a C-SAC, if we end up doing the same thing there, is going to be

3713
04:50:15,840 --> 04:50:19,900
translate more into what we are doing, what we, how we respond.

3714
04:50:22,550 --> 04:50:23,950
Can I take that as a motion?

3715
04:50:27,010 --> 04:50:34,810
Member Fernandez makes a motion that we adopt a resolution as proposed in the other comments.

3716
04:50:35,170 --> 04:50:36,770
Yes, second by Board Member Alley comments.

3717
04:50:36,930 --> 04:50:37,570
I'm feeling more.

3718
04:50:37,590 --> 04:50:38,210
Thank you.

3719
04:50:38,690 --> 04:50:40,630
The only one I need your help on this.

3720
04:50:40,630 --> 04:50:44,410
I have some specific input on the language as is provided.

3721
04:50:44,690 --> 04:50:46,810
We say members must be transit users.

3722
04:50:48,470 --> 04:50:52,910
I could see someone that's like a caretaker

3723
04:50:52,910 --> 04:50:58,910
for a minimally impaired person serving on the access committee

3724
04:50:58,910 --> 04:51:00,610
to represent that group.

3725
04:51:00,750 --> 04:51:02,750
They might not personally be a transit user,

3726
04:51:03,070 --> 04:51:05,110
although someone in their care might be.

3727
04:51:05,610 --> 04:51:07,030
Is that going to prevent it?

3728
04:51:07,030 --> 04:51:13,710
I could also, I'm also concerned about how you would even define transit user because I could

3729
04:51:13,710 --> 04:51:18,650
also see for the customer service, the C-SAC committee, someone that's a choice rider,

3730
04:51:18,750 --> 04:51:23,630
maybe doesn't on occasion, but you know, still very valuable input in terms of that.

3731
04:51:23,650 --> 04:51:30,930
We can amend that, we can certainly amend that to read differently so that you can expand that.

3732
04:51:31,710 --> 04:51:35,850
The intent and the past has been for them to use the services so that they can represent

3733
04:51:35,850 --> 04:51:38,670
different sectors of the service, but it does not reclead us heavily.

3734
04:51:38,910 --> 04:51:45,950
How about if we said, okay, what I would do there would be to say that there's a preference,

3735
04:51:46,810 --> 04:51:53,970
but not an outright requirement, okay, and so I'll make a amendment, see if it's friendly.

3736
04:51:54,450 --> 04:51:59,610
Then we've also got on here that as per statutory requirements, each member of the Capital

3737
04:51:59,610 --> 04:52:04,190
that's where Board of Directors will select their appointees based on recommendations from

3738
04:52:04,190 --> 04:52:10,690
the President's CEO. I just want to go find my own person. Nothing against Linda.

3739
04:52:12,830 --> 04:52:17,770
Well, legal counsel, but to review this, there is something in this statute that usually

3740
04:52:17,770 --> 04:52:23,710
any person to be appointed by the Board is usually vetted by the President's CEO. It has always been a

3741
04:52:23,710 --> 04:52:29,070
collaborative effort, Board Member Limer, so I think that if there are recommendations that are

3742
04:52:29,070 --> 04:52:32,570
coming forward that something that can be worked out as you do now.

3743
04:52:32,990 --> 04:52:38,130
I don't perceive that to be anything that precludes you from recommending and then this list

3744
04:52:38,130 --> 04:52:43,470
is the different appointees that the board feels need to come before you for action and

3745
04:52:43,470 --> 04:52:45,330
then you move forward with those recommendations.

3746
04:52:46,210 --> 04:52:53,090
So it is a cork in the statute, it is a statement that it was made and so Karyanshme to include

3747
04:52:53,090 --> 04:52:56,070
fine and happy to work with Lyndon my appointment.

3748
04:52:58,430 --> 04:53:05,490
The then under H, Triple I, it says, the staff liaison has presented the recommend that

3749
04:53:05,490 --> 04:53:09,770
this is, sorry, the Capitol Metro Board of Directors will receive committee recommendations

3750
04:53:09,770 --> 04:53:11,910
only when they include,

3751
04:53:15,580 --> 04:53:18,860
then Triple I, the staff liaison, has presented the recommendation

3752
04:53:18,860 --> 04:53:23,640
to the Capitol Metro President, CEO, and here's the part on struggling with.

3753
04:53:23,640 --> 04:53:29,760
and received approval to move this recommendation forward to a specific Board of Directors Committee.

3754
04:53:32,920 --> 04:53:41,480
I'm wondering why we would have staff approval of a committee being able to recommend something to the Board of Directors.

3755
04:53:41,640 --> 04:53:45,720
I don't see why it should be vetted by even, and again, obviously nothing.

3756
04:53:45,720 --> 04:53:54,100
against our esteemed President and CEO, but why can't they just recommend it?

3757
04:53:54,520 --> 04:53:54,940
They could.

3758
04:53:55,260 --> 04:53:59,880
The only reason that is included is because most of the time we do agenda review to make

3759
04:53:59,880 --> 04:54:04,220
sure that timely information is brought forward to the Board of Directors and that anything

3760
04:54:04,220 --> 04:54:08,820
that's going before committee structure is vetted by the different committee chairs.

3761
04:54:11,040 --> 04:54:12,060
We can amend that too.

3762
04:54:12,060 --> 04:54:16,340
I mean, these are, this is a draft recommendation for your consideration to move a policy

3763
04:54:16,340 --> 04:54:16,660
board.

3764
04:54:17,220 --> 04:54:21,300
So if those are things that you feel we need to kind of change and do more of the

3765
04:54:21,300 --> 04:54:23,460
recline to the board, obviously, that could be done.

3766
04:54:23,640 --> 04:54:23,880
Okay.

3767
04:54:23,900 --> 04:54:27,460
And I just want to make sure that, and that was what I needed to know what the implications

3768
04:54:27,460 --> 04:54:29,080
are of taking that approach were.

3769
04:54:30,360 --> 04:54:34,820
So I would make two proposed amendments.

3770
04:54:36,060 --> 04:54:44,620
The first being that says there's a preference, sorry, under procedures, A, there's a preference

3771
04:54:44,620 --> 04:54:49,060
that members must be, there's a preference that members be transit users.

3772
04:54:50,600 --> 04:54:52,700
And there's a maker, consider that, friendly.

3773
04:54:53,580 --> 04:54:54,000
Thank you.

3774
04:54:54,400 --> 04:55:01,780
And then secondly, that we under H, triple I, the capital metropolitan directors will receive

3775
04:55:01,780 --> 04:55:07,400
committee recommendations only when they, when they include,

3776
04:55:07,600 --> 04:55:11,000
triple either staff liaison has presented the recommendation to the capital

3777
04:55:11,000 --> 04:55:15,300
metro president CEO period and delete the rest of it, so that it doesn't

3778
04:55:15,300 --> 04:55:17,800
require any staff approval to make this way to the board.

3779
04:55:17,980 --> 04:55:18,340
Yes, sir.

3780
04:55:19,180 --> 04:55:19,780
Is that friendly?

3781
04:55:20,480 --> 04:55:20,660
Great.

3782
04:55:21,240 --> 04:55:21,780
Thank you.

3783
04:55:22,880 --> 04:55:24,040
Who is the second on that?

3784
04:55:24,700 --> 04:55:25,540
Is that Eucharist?

3785
04:55:26,480 --> 04:55:27,660
You consider that friendly Christian?

3786
04:55:28,000 --> 04:55:28,500
All right.

3787
04:55:28,500 --> 04:55:33,540
We've got two friendly amendments that are motion in the second on the table and the other discussion.

3788
04:55:34,200 --> 04:55:36,180
Apparently seeing that in all those in favor, please say aye.

3789
04:55:36,440 --> 04:55:36,780
All right.

3790
04:55:36,940 --> 04:55:37,520
Those opposed?

3791
04:55:37,820 --> 04:55:38,820
Any abstentions?

3792
04:55:39,080 --> 04:55:42,880
Motion carries on to vote of 70, zero with board member Stafford temporarily off the dice.

3793
04:55:43,120 --> 04:55:44,020
Thank you.

3794
04:55:44,020 --> 04:55:47,260
Thank you, Deanna, for your work on all this.

3795
04:55:47,860 --> 04:55:57,520
Board members, I'm going to suggest, in the interest of time, we take up items 14, 15, and 16, all in one motion,

3796
04:55:57,520 --> 04:56:04,360
because they are all three board policies that have been vetted through our subcommittee process

3797
04:56:04,360 --> 04:56:06,420
and through discussions among board members.

3798
04:56:07,200 --> 04:56:12,580
Good afternoon Chairman, members of the board and President Watson, I'm Denise Young, the capital

3799
04:56:12,580 --> 04:56:16,840
Metro staff attorney and I'm here to fill in questions you have about that.

3800
04:56:16,840 --> 04:56:18,660
Denise, this is your first time before the board.

3801
04:56:18,920 --> 04:56:19,220
Yes.

3802
04:56:23,960 --> 04:56:26,400
That was very early in your front day, John.

3803
04:56:27,800 --> 04:56:28,700
I'm going to sit right here.

3804
04:56:31,940 --> 04:56:37,800
So each policy, I'll just briefly describe each one for Board Member Hullis assume you're

3805
04:56:37,800 --> 04:56:42,320
up to speed on these, but they relate to travel in the first one, how are travel?

3806
04:56:43,080 --> 04:56:48,160
These are areas of practice where we have never had a policy in place, and so one of

3807
04:56:48,160 --> 04:56:54,760
things that we wanted to accomplish this year was also putting policies in place for the board where

3808
04:56:54,760 --> 04:56:56,060
there have only been past practices.

3809
04:56:56,480 --> 04:57:04,660
And so the first one speaks to the board travel policy, that's item 14, item 15 is what

3810
04:57:04,660 --> 04:57:06,000
is 15.

3811
04:57:06,360 --> 04:57:08,000
The board approval, what's the representation cap on that?

3812
04:57:08,000 --> 04:57:08,600
That's correct.

3813
04:57:08,880 --> 04:57:14,040
So if you're a board member on cap metro and you want to seek an appointment or an election

3814
04:57:14,040 --> 04:57:20,340
to a position outside of this agency that represents a transit authority at the local state

3815
04:57:20,340 --> 04:57:27,220
or federal level, then this board will have to approve of that, seeking that position.

3816
04:57:27,960 --> 04:57:30,520
Oh, maybe it is.

3817
04:57:31,020 --> 04:57:33,120
The chair of the board, okay.

3818
04:57:34,520 --> 04:57:43,340
And then item 16 is, some board members are eligible for a stipend at this time, her board

3819
04:57:43,340 --> 04:57:48,960
meeting, we're just doing the way with that stipend altogether, and so we will no longer

3820
04:57:48,960 --> 04:57:51,340
pay a stipend to any board member for attending the meeting.

3821
04:57:52,480 --> 04:57:55,700
Those are the three items, I'll entertain a motion for approval.

3822
04:57:56,660 --> 04:58:01,280
And I motion by Vice Chairman Lang, we're second by Board Member Shafes, any other discussion.

3823
04:58:03,220 --> 04:58:05,520
Hearing and seeing none, all of us in favor say aye.

3824
04:58:06,640 --> 04:58:07,280
The opposed?

3825
04:58:07,600 --> 04:58:08,200
Any abstentions?

3826
04:58:08,240 --> 04:58:10,020
That motion carries on a vote of 8 to 0.

3827
04:58:11,560 --> 04:58:12,060
Thank you.

3828
04:58:16,090 --> 04:58:17,950
agenda item 18,

3829
04:58:20,640 --> 04:58:27,120
I'm sorry, I'm getting ahead of myself, agenda item 17, appointment of chair

3830
04:58:27,120 --> 04:58:33,440
of the Operations Planning Committee and that new chairman would be Board Member Riley.

3831
04:58:33,760 --> 04:58:34,820
I'll entertain a motion.

3832
04:58:36,960 --> 04:58:38,860
The motion by Board Member Shafet, second by Board Member

3833
04:58:38,860 --> 04:58:44,160
and Fernandez. Any discussion? Hearing its Board Member Siles? How long are these

3834
04:58:44,160 --> 04:58:45,200
point before.

3835
04:58:45,780 --> 04:58:46,620
It's a good question.

3836
04:58:48,000 --> 04:58:48,660
One calendar year.

3837
04:58:48,680 --> 04:58:49,620
One calendar year.

3838
04:58:50,440 --> 04:58:59,480
So that means that the other three committee chairs that took office in January, February.

3839
04:58:59,520 --> 04:59:00,180
February.

3840
04:59:01,160 --> 04:59:05,640
Whenever it was there were constant, yeah, our term is, this January.

3841
04:59:07,500 --> 04:59:12,960
And so board member, Riley's term would end next October.

3842
04:59:13,640 --> 04:59:14,640
This January.

3843
04:59:19,600 --> 04:59:21,220
Any other discussion?

3844
04:59:22,000 --> 04:59:22,460
Anyone seen that?

3845
04:59:22,660 --> 04:59:24,620
Almost in favor, please say aye.

3846
04:59:25,060 --> 04:59:25,640
Any opposed?

3847
04:59:25,880 --> 04:59:26,540
Any abstentions?

3848
04:59:26,700 --> 04:59:29,840
Congratulations, Board Member Rally, that motion carries unanimously, 8 to 0.

3849
04:59:35,720 --> 04:59:40,560
Action item number 18 is approval of a resolution adopting the annual operating and

3850
04:59:40,560 --> 04:59:46,340
capital budget for the period October 1, 2010 through September 30, 2011.

3851
04:59:51,820 --> 04:59:53,140
Do we have a staff presentation?

3852
04:59:55,340 --> 04:59:56,460
Oh, there he is. I'm sorry, Frank.

3853
05:00:16,870 --> 05:00:29,750
Good afternoon Mr. Chairman Martinez-Bordmembers, my name is Francisco Nassambia, director financial planning. I'm here substituting for Mr. Randy Hiem who is out of town.

3854
05:01:14,920 --> 05:01:16,760
I'd like

3855
05:01:55,580 --> 05:02:00,940
to begin by explaining the assumptions that went into preparing the budget for

3856
05:02:00,940 --> 05:02:03,020
fiscal year 2011.

3857
05:02:03,880 --> 05:02:14,140
Sales taxes, we projected to be 2.7 over the projected projections for 2010.

3858
05:02:14,140 --> 05:02:20,340
And the bargaining unit, we also included the salaries that were part of the Union

3859
05:02:20,340 --> 05:02:21,340
current Union Agreement.

3860
05:02:21,860 --> 05:02:28,960
We also stating the medical plan deductible to increase by $100 per person in

3861
05:02:28,960 --> 05:02:29,680
excess clear.

3862
05:02:30,460 --> 05:02:37,520
There's money for the Administrator employees merit salary increase, effective January 2011,

3863
05:02:37,520 --> 05:02:43,320
and then this is according to the current compensation policy for employees.

3864
05:02:44,360 --> 05:02:52,300
There's also a fuel-percent increase building to the budgets and percent increase over the current average price.

3865
05:02:55,880 --> 05:03:00,500
Three more assumptions that were included in the budget was Metro Bus.

3866
05:03:00,500 --> 05:03:11,100
We're following the current service plan 2020 metro rail we are budgeting for the first full year of operation.

3867
05:03:12,120 --> 05:03:19,560
And metro access, we're also including the projected cost savings due to the changes in policies.

3868
05:03:22,700 --> 05:03:32,180
A few highlights that I like to share with you is that again, we incorporated cost savings based on metro access policy changes.

3869
05:03:32,180 --> 05:03:35,980
We have added $2.9 million in reserves.

3870
05:03:37,020 --> 05:03:44,820
We are also finding the bus accessibility improvements in the amount of $2.5 million,

3871
05:03:45,060 --> 05:03:49,520
which is an increase of $500,000 from the original amount.

3872
05:03:50,240 --> 05:03:51,900
We are discontinuing free fares,

3873
05:03:52,020 --> 05:03:53,400
is recommended by the Sunset,

3874
05:03:53,860 --> 05:03:56,360
and we're adding me the material service.

3875
05:03:56,360 --> 05:04:01,240
And it also assumes the beginning of the Meta-Rapid Project in 2011.

3876
05:04:04,820 --> 05:04:12,360
These are the differences between the billionaire budget and the budget that we're presenting to you today.

3877
05:04:13,660 --> 05:04:18,380
We increased research from 6.1.6 million to 2.9 million.

3878
05:04:18,740 --> 05:04:25,960
We also set aside 1.8 million for the 2012 quarter percent ILA payment to the city.

3879
05:04:25,960 --> 05:04:29,180
We have reduced matter rail service expansion.

3880
05:04:29,960 --> 05:04:35,920
We have also reduced the gold line cost of our hours to realize

3881
05:04:35,920 --> 05:04:38,580
$70,000 in cost savings.

3882
05:04:39,480 --> 05:04:43,120
We also removing cross-票 plus frequency improvements to increase

3883
05:04:43,120 --> 05:04:43,880
reserves.

3884
05:04:45,040 --> 05:04:48,440
We made an adjustment based on the first transit contracts

3885
05:04:48,440 --> 05:04:52,740
rates that are going up from our previous projections.

3886
05:04:52,740 --> 05:04:59,840
And we also had to make an adjustment in revenues for third party.

3887
05:05:03,060 --> 05:05:08,540
We also made several adjustments in the capital plan.

3888
05:05:10,860 --> 05:05:13,820
These are two also increased reserves.

3889
05:05:14,800 --> 05:05:20,660
We also made additional reductions in the operating budget and in total just so you know

3890
05:05:20,660 --> 05:05:25,340
there were $1.8 million reduction in the operating budget.

3891
05:05:25,340 --> 05:05:29,220
if we compare the preliminary budget with the proposed budget.

3892
05:05:32,110 --> 05:05:37,710
We're increasing 500,000 to the last of accessibility funding,

3893
05:05:38,390 --> 05:05:43,530
and we have increased the fourth quarter-cent island payment to the city.

3894
05:05:44,030 --> 05:05:47,410
That's the $2.3 million that we have budget for that.

3895
05:05:57,780 --> 05:06:05,460
This is the 2011 operating budget listed by Account category.

3896
05:06:05,460 --> 05:06:13,920
You'll notice that 50% of our budget is primarily salaries and benefits with a sick

3897
05:06:13,920 --> 05:06:21,000
major category being purchased transportation and the total proposed to any 11 operating

3898
05:06:21,000 --> 05:06:24,660
budget is 168.2 million dollars.

3899
05:06:24,660 --> 05:06:25,820
The

3900
05:06:28,350 --> 05:06:34,910
proposed 2011 capital budget is $44.6 million.

3901
05:06:35,550 --> 05:06:49,370
You'll notice that the most significant investment there is for the replacing of vehicles, followed by the metal rapid project that will be beginning in 2011.

3902
05:06:49,370 --> 05:06:50,590
This

3903
05:06:53,050 --> 05:07:05,950
is a summary of the progression that we've done with regard to research beginning in fiscal year 2011 to date including projections for the end of fiscal year 2011.

3904
05:07:07,250 --> 05:07:18,130
On the bottom, you'll notice what our targets are in order to follow the sensitive recommendations to increase our research.

3905
05:07:19,960 --> 05:07:27,480
In terms of fairs, we are recommending the elimination of free fairs, that's $1.2 million.

3906
05:07:29,580 --> 05:07:37,420
Also, some fair adjustments for Metro Access, that accounts to

3907
05:07:43,620 --> 05:07:44,880
$140,000.

3908
05:07:46,020 --> 05:07:53,060
The multi-ripe has rates, changes will bring an additional $91,000.

3909
05:07:53,980 --> 05:08:00,940
These fair increases, or would be affected January 2011, but there would be an independent

3910
05:08:02,200 --> 05:08:04,520
process to review the fairs.

3911
05:08:04,560 --> 05:08:10,300
We have public hearing, public input, and make sure that we're following Title VI assessment

3912
05:08:10,300 --> 05:08:14,040
with regard to these proposed fairs.

3913
05:08:17,400 --> 05:08:20,300
The next slide is the proposed fair.

3914
05:08:22,100 --> 05:08:22,960
And

3915
05:08:29,070 --> 05:08:34,590
the multi-ride passes will generate an additional $91,000 in 2011,

3916
05:08:44,100 --> 05:08:45,280
and the elimination

3917
05:08:45,280 --> 05:08:51,080
of free fares would add an additional $1.2 million.

3918
05:08:51,500 --> 05:08:58,480
And this would be applicable to disability, Medicare, seniors, 65 and over and students

3919
05:08:58,480 --> 05:09:03,340
six through 18, an active duty and reserve military personnel.

3920
05:09:20,270 --> 05:09:26,110
This slide shows you what's the proposed 2011 budget for the start-tron organization

3921
05:09:26,110 --> 05:09:28,650
which we contract out for services.

3922
05:09:29,690 --> 05:09:33,730
The proposed budget is 64.9 million dollars in 2011.

3923
05:09:37,030 --> 05:09:43,190
You'll have a proposed reserve policy for your consideration today and what we've done here

3924
05:09:43,190 --> 05:09:51,130
This lists every reserve and the proposed targets of funding based on fiscal year 2009

3925
05:09:51,130 --> 05:09:53,670
actual amounts.

3926
05:09:55,050 --> 05:09:58,550
We view these as a roadmap for the future.

3927
05:09:59,770 --> 05:10:10,210
The board could select a number of these reserves to be adopted today, or all of them,

3928
05:10:10,210 --> 05:10:16,690
But we thought it would be helpful to the board to just share this as a long term goal and

3929
05:10:17,690 --> 05:10:22,330
to propose target days for us to achieve as an organization.

3930
05:10:26,540 --> 05:10:29,040
Now, I'll be happy to answer any questions that you may have.

3931
05:10:29,780 --> 05:10:30,280
Questions?

3932
05:10:30,600 --> 05:10:30,720
Comments?

3933
05:10:35,880 --> 05:10:37,400
Wendy, would you like to make some comments?

3934
05:10:37,500 --> 05:10:37,900
Yes, sir.

3935
05:10:38,140 --> 05:10:38,760
Thank you.

3936
05:10:39,500 --> 05:10:47,800
You probably recall maybe my very first day here, I talked about instilling performance and

3937
05:10:47,800 --> 05:10:55,800
accountability and discipline into the organization, and I'd like to state that part of the

3938
05:10:55,800 --> 05:11:04,780
merit increases listed here for the administrative employees would include benchmarks and

3939
05:11:04,780 --> 05:11:10,320
performance measures and meeting those benchmarks in order to receive the merit-based

3940
05:11:11,120 --> 05:11:18,040
So just wanted to add that, we hadn't talked about it previously, but wanted to make that clear.

3941
05:11:18,240 --> 05:11:19,380
I really appreciate this comments.

3942
05:11:20,140 --> 05:11:27,540
I think we all know, most of us know that last year, all of our administrative employees went without a raise.

3943
05:11:28,560 --> 05:11:30,580
Cost of living didn't go down this last year.

3944
05:11:30,820 --> 05:11:31,900
The economy got worse.

3945
05:11:32,200 --> 05:11:35,280
So this budget does contemplate a two and a half percent paying increase.

3946
05:11:36,460 --> 05:11:38,980
But it does give me some level of comfort.

3947
05:11:39,480 --> 05:11:42,860
And let me just say, it's hard for folks to understand that, it's hard for folks to

3948
05:11:42,860 --> 05:11:48,180
comprehend how much we're having to cut this year, to balance our budget, but at the same

3949
05:11:48,180 --> 05:11:50,780
time off for some of our employees to an average increase.

3950
05:11:51,220 --> 05:11:51,820
I get that.

3951
05:11:51,860 --> 05:11:58,780
I understand that people have concerns about that, but this gives me comfort and the statement

3952
05:11:58,780 --> 05:12:03,420
that Linda just made that she will be coming forward with performance measures that need

3953
05:12:03,420 --> 05:12:10,800
Maybe that and maintain moving forward that are clearly defined, transparent, and are known

3954
05:12:10,800 --> 05:12:14,460
to the workforce and to the community, so I appreciate this context.

3955
05:12:14,780 --> 05:12:15,580
Any other questions?

3956
05:12:15,940 --> 05:12:22,100
I'd just like to echo what you just said, Mr. Chairman, that commend Linda with respect

3957
05:12:22,760 --> 05:12:27,000
to your efforts to instill a sense of accountability in the organization.

3958
05:12:27,000 --> 05:12:34,260
that's kind of been one of my things I think is really it will be the single most important

3959
05:12:34,260 --> 05:12:39,300
thing in terms of turning around our performance and I'd like to see personally speaking

3960
05:12:39,300 --> 05:12:46,740
and it'd be up to you to administer the program but that raised some portion of people salary

3961
05:12:46,740 --> 05:12:53,460
tied to the accomplishment of very specific objectives and some will get more that really excel

3962
05:12:53,460 --> 05:12:59,440
And those that do Excel should be compensated more, and those that fall behind get less.

3963
05:13:00,720 --> 05:13:09,420
And in the end, our customers are going to benefit from people that are motivated and compensated to really excel.

3964
05:13:10,120 --> 05:13:12,020
That's going to make its way out to customers.

3965
05:13:12,860 --> 05:13:19,300
So, you know, many respects, I think, motivating our workforce is also obviously something that, you know,

3966
05:13:19,300 --> 05:13:26,400
provides, helps the organization provide better service to its customers, which is critical.

3967
05:13:27,760 --> 05:13:28,300
Thank you.

3968
05:13:29,640 --> 05:13:30,420
Board Member Fernandez?

3969
05:13:31,420 --> 05:13:32,280
Just a few comments.

3970
05:13:32,680 --> 05:13:37,900
I guess first, I just want to thank the staff and also thank the other members of the Finance

3971
05:13:37,900 --> 05:13:39,400
and Audit Committee as we went through this process.

3972
05:13:39,580 --> 05:13:40,840
We went through the budget.

3973
05:13:41,140 --> 05:13:45,460
Many iterations in person and something looking at the email.

3974
05:13:45,460 --> 05:13:51,400
Well, I think, you know, from my perspective, this was a tough budgetary process given the

3975
05:13:51,400 --> 05:13:56,700
financial constraints we are working under and given the hard decisions we had to make

3976
05:13:56,700 --> 05:14:05,020
around metro access, around the fairs, having to, or making a decision to increase from

3977
05:14:05,020 --> 05:14:09,700
free to reduce four folks who are very low-income, more seniors in disabled.

3978
05:14:11,300 --> 05:14:19,000
To me it was a process of we have competing priorities and we need to figure out what is the right balance.

3979
05:14:19,460 --> 05:14:27,660
I think, you know, one thing I will say, I think this budget puts us on the road to longer term financial sustainability,

3980
05:14:28,080 --> 05:14:33,820
which is I think something we have struggled with in the last year or two and we need to get back on track on that.

3981
05:14:33,820 --> 05:14:40,620
are policy, which we'll look at and after we look at what on the budget is another big

3982
05:14:40,620 --> 05:14:47,640
step in that direction. I will say for me the in terms of this balance,

3983
05:14:50,380 --> 05:14:50,620
the policy

3984
05:14:50,620 --> 05:14:55,440
questions that I grappled with in terms, especially with the cuts when we're as it relates to

3985
05:14:55,440 --> 05:14:59,960
in the fairs for having increased fairs is...

3986
05:15:00,000 --> 05:15:10,820
How we balance this question of what is it that we, as community, owe folks who are vulnerable, versus what does cap metro owe folks who are vulnerable, because those are not necessarily the same things that went.

3987
05:15:11,420 --> 05:15:16,880
The answer to one, what we owe the community is pretty significant.

3988
05:15:17,420 --> 05:15:25,160
What is cap metro's role is what we have been grappling with and trying to figure that out, do I think we have the perfect balance?

3989
05:15:25,160 --> 05:15:26,340
I don't know.

3990
05:15:26,640 --> 05:15:31,600
You know, that's something we have to continuously revisit from my perspective.

3991
05:15:32,320 --> 05:15:38,140
But I do think what we've done is a good start and hopefully it's a conversation that

3992
05:15:38,140 --> 05:15:39,840
will continue as we move forward.

3993
05:15:40,780 --> 05:15:48,000
I would also like to point out that while we have made some changes to metro access, I think

3994
05:15:48,000 --> 05:15:53,360
what we're trying to do is adhere to a commitment that we made in the past but we haven't

3995
05:15:53,360 --> 05:15:58,180
been holding ourselves accountable to it, as it relates to the bus stop, accessibility stuff.

3996
05:15:58,800 --> 05:16:02,480
When we first, we looked, I only had a million dollars in there for bus stop accessibility.

3997
05:16:03,500 --> 05:16:07,460
And when you look at what we actually accomplished, this fiscal year or accomplished,

3998
05:16:07,700 --> 05:16:10,720
it didn't even hit that budget, which is, you know, to me, unacceptable.

3999
05:16:11,540 --> 05:16:15,160
And so we've increased that to two and a half million, because if we're going to be asking folks

4000
05:16:15,160 --> 05:16:21,840
through the eligibility process to go from unconditional to conditional, from a high-level conditionality to lower,

4001
05:16:21,840 --> 05:16:31,120
that we need to make sure they have the tools to be able to access the mainstream and I think that commitment is a good step and hopefully we can continue that conversation.

4002
05:16:32,200 --> 05:16:42,080
Thanks Frank. I'll just add to that comment that I agree it's wholly unacceptable to be making false commitments to our community when we say we're going to do this.

4003
05:16:42,080 --> 05:16:48,480
in an annual year and then don't do it, it only helps me understand the level of frustration

4004
05:16:48,480 --> 05:16:53,920
that we hear when folks come down here and scream and yell at us, I get it, understand

4005
05:16:53,920 --> 05:16:54,560
why.

4006
05:16:56,360 --> 05:17:01,560
So with this budget adoption, I've made this comment to some folks and that is if we don't

4007
05:17:01,560 --> 05:17:09,100
have the internal resources to fulfill these commitments, I fully expect that we go outside

4008
05:17:09,100 --> 05:17:14,560
and outsourcing because we are making a commitment, a strong commitment to move these projects

4009
05:17:14,560 --> 05:17:20,180
forward, to create more accessibility, and so Linda, what I would hope is if there's not

4010
05:17:21,000 --> 05:17:25,580
enough internal staff to get these projects done, that we team with the city, we team with

4011
05:17:25,580 --> 05:17:31,240
the county, we even go private if we have to, but we do the $2.5 million in projects that

4012
05:17:31,240 --> 05:17:35,700
we're committing to this community, and hopefully next year we'll be able to do even more.

4013
05:17:35,700 --> 05:17:36,560
Thank you.

4014
05:17:37,180 --> 05:17:42,500
On a related point, I think one thing that I hope we see with this budget, one of the things

4015
05:17:42,500 --> 05:17:47,420
that we've grappled with, or struggled with, is on the capital budget side being very

4016
05:17:47,420 --> 05:17:51,180
clear and transparent accountable on that, and I think this budget represents a good

4017
05:17:51,180 --> 05:17:51,700
first step.

4018
05:17:52,240 --> 05:17:58,160
We have a five year CIP now that's a good start, and I think through finance and audit, hopefully

4019
05:17:58,160 --> 05:18:02,480
we'll be able to do a better job of tracking these kinds of things, whether it's this particular

4020
05:18:02,480 --> 05:18:08,420
or other capital products, BRT, making sure that we're hitting our milestones from a financial

4021
05:18:08,420 --> 05:18:08,860
perspective.

4022
05:18:11,660 --> 05:18:17,220
Yeah, I just want to say having served on this other finance committee this year.

4023
05:18:18,880 --> 05:18:25,960
Thanks, Frank, for your leadership on this committee, and making sure that we really took

4024
05:18:25,960 --> 05:18:35,380
a hard look thanks to staff for being flexible, for being open, it's been a tough year on

4025
05:18:35,380 --> 05:18:38,200
staff and we know that.

4026
05:18:38,520 --> 05:18:47,700
Sunset leadership changes, public comment, public opinion, very often not deserved,

4027
05:18:49,140 --> 05:18:50,020
it's been a tough year.

4028
05:18:50,020 --> 05:18:59,260
And to me, the fact that this presentation shows a projected balance and reserves of $16.5 million

4029
05:19:02,020 --> 05:19:11,440
says that staff has gone above and beyond to make sure that the finances of this organization

4030
05:19:11,440 --> 05:19:21,860
from a handle carefully, that they heard and understood the concerns of sunset, that they placed

4031
05:19:21,860 --> 05:19:26,180
a high priority on transparency and safety.

4032
05:19:27,020 --> 05:19:32,080
And I feel like this budget, maybe it's just me looking for, you know, a silver cloud.

4033
05:19:32,500 --> 05:19:37,840
I mean, silver lining, I think this budget represents, you know, the balance it's turned,

4034
05:19:38,600 --> 05:19:40,980
and I'm really excited about where we are on it.

4035
05:19:40,980 --> 05:19:48,820
Thank you. Thank you board members. We're memorizing a couple of questions for staff. First on the reduced

4036
05:19:49,660 --> 05:19:55,420
fairs, especially for people with disabilities. We got some public input expressing concern about

4037
05:19:56,020 --> 05:20:00,620
people having to actually use cash, who haven't been expected to do that.

4038
05:20:02,380 --> 05:20:09,460
Can you help me understand the availability of the cards? I guess it would be typically

4039
05:20:09,460 --> 05:20:15,040
be 31 day cards. If someone is at a reduced fair, people with disabilities, they'll be able to,

4040
05:20:15,400 --> 05:20:20,200
so they'll still be able to just buy the five monthly passes, they'll be the reduced fair,

4041
05:20:20,440 --> 05:20:22,800
and so it's 32 instead of 64.

4042
05:20:25,620 --> 05:20:30,260
There were some suggestion that we ought to allow annual

4043
05:20:30,260 --> 05:20:38,080
passes for people who really have difficulty dealing with cash and just as a one more physical

4044
05:20:38,080 --> 05:20:43,520
issue that they have to deal with in boarding the bus, is that do we do we do that, do we provide

4045
05:20:43,520 --> 05:20:50,980
that passes on an annual basis or if we don't we would like to do that because we want to be

4046
05:20:50,980 --> 05:20:58,940
sensitive to the needs of individuals and we agree with you that if we if we make it convenient

4047
05:20:58,940 --> 05:21:06,340
to the individual then I think they're better so we can look into this I just think we need to

4048
05:21:06,340 --> 05:21:13,400
mindful of that. You know, we're not the first transit agency in the country to expect all

4049
05:21:13,400 --> 05:21:21,440
our customers to pay some fair. So we ought to be able to learn from other agencies and learn

4050
05:21:21,440 --> 05:21:25,540
from our own experience going forward about any issues that can happen to see whether whatever

4051
05:21:25,540 --> 05:21:31,640
means moving to the kind of Q-card that Houston uses where you can actually subtract value

4052
05:21:31,640 --> 05:21:37,720
as when you sweat the card or any other any other system that would reduce the need to use

4053
05:21:37,720 --> 05:21:42,140
cash that I think we need to keep a careful eye on that going forward.

4054
05:21:42,480 --> 05:21:44,880
No, we agree with you that we need to maximize the subject.

4055
05:21:46,000 --> 05:21:56,280
Okay, my second question is about the prospect of buying a replacement vehicle,

4056
05:21:56,280 --> 05:22:03,640
I understand that the budget includes funding for 42 replacement vehicles of the coming

4057
05:22:03,640 --> 05:22:04,200
year.

4058
05:22:04,320 --> 05:22:05,260
That's correct, Justice.

4059
05:22:05,560 --> 05:22:05,740
Okay.

4060
05:22:06,220 --> 05:22:14,600
And I've previously discussed with here at the board and with our CEO about the possibility

4061
05:22:14,600 --> 05:22:22,300
of including within those purchases, some vehicles that run on professional gas, which

4062
05:22:22,300 --> 05:22:27,500
So we'll require some capital improvements, more fuel and maintain those vehicles.

4063
05:22:29,260 --> 05:22:33,380
But I think it would be a real worthwhile.

4064
05:22:34,600 --> 05:22:39,440
It would make sense as an investment just from this standpoint of being able to diversify our fleet,

4065
05:22:40,440 --> 05:22:45,720
and provide some protection against spikes in fuel costs in the future,

4066
05:22:46,520 --> 05:22:50,860
given that diesel costs may well be more volatile than CNG costs.

4067
05:22:50,860 --> 05:22:59,220
And my understanding is now is that the budget we're approving today will allow for that possibility.

4068
05:22:59,420 --> 05:23:06,940
We don't have to figure out now exactly how many C&G vehicles we buy, but we will continue to focus on that.

4069
05:23:07,160 --> 05:23:08,880
Especially with the operations committee.

4070
05:23:10,580 --> 05:23:14,240
And expect to move forward on that over the course of this year.

4071
05:23:14,240 --> 05:23:27,900
But that is part of the, that is within the budget that we are approving now, that is, that will be perfectly, that will be possible given the decision to make into that.

4072
05:23:28,720 --> 05:23:36,620
Yes, that is correct. And we will be bringing that to the, to your committee for discussions and guidance as we move through it.

4073
05:23:36,660 --> 05:23:37,340
Okay. Thanks.

4074
05:23:37,340 --> 05:23:39,000
And you're in the comments.

4075
05:23:39,400 --> 05:23:39,760
Questions?

4076
05:23:41,120 --> 05:23:41,440
Thank you.

4077
05:23:41,920 --> 05:23:42,300
Francesco.

4078
05:23:42,540 --> 05:23:43,140
Thank you very much.

4079
05:23:43,820 --> 05:23:44,120
Thank you.

4080
05:23:44,560 --> 05:23:45,880
I'll entertain a motion.

4081
05:23:46,840 --> 05:23:47,660
Or member Fernandez.

4082
05:23:53,620 --> 05:23:56,520
Or member Raleigh on behalf of Board Member Fernandez.

4083
05:23:58,440 --> 05:23:59,980
Almost forgot about this one.

4084
05:23:59,980 --> 05:24:06,200
In looking over the materials, I noticed that in the resolution we're approving,

4085
05:24:06,500 --> 05:24:08,260
the resolution is just one page.

4086
05:24:08,260 --> 05:24:14,280
It's a very short paragraph, which is odd considering the complexity of this, but it's

4087
05:24:14,280 --> 05:24:23,100
a three short paragraph, and it says, therefore, it was all that the board budget

4088
05:24:23,100 --> 05:24:25,200
as presented below be adopted.

4089
05:24:25,980 --> 05:24:30,380
And then the next paragraph says, if there was all that staffs directed to initiate the public

4090
05:24:30,380 --> 05:24:36,260
process to increase affairs, as presented to be effective gain, or 17th, and when I'm

4091
05:24:36,260 --> 05:24:40,400
And typically you'll see a little more clarity than that in the resolution.

4092
05:24:40,640 --> 05:24:48,060
You'll see actually what we are approving, and why would we just say, as presented below,

4093
05:24:49,440 --> 05:24:59,620
as opposed to referring to a particular attachment or a particular set of figures that are connected with the resolution?

4094
05:25:00,720 --> 05:25:07,320
Well, we can change to better meet the board's needs.

4095
05:25:08,540 --> 05:25:17,280
That was done as the budget was not yet finalized when the documents had to be entered into

4096
05:25:17,280 --> 05:25:17,980
the system.

4097
05:25:18,660 --> 05:25:25,160
So that's why you don't see the budget numbers in the resolution.

4098
05:25:25,160 --> 05:25:28,020
But the budget is final now.

4099
05:25:28,300 --> 05:25:29,140
Yes, it is final.

4100
05:25:29,280 --> 05:25:38,980
So what I would suggest the board is whoever can make the motion to read out loud the budget.

4101
05:25:40,240 --> 05:25:42,960
And then make that a part of the motion.

4102
05:25:44,500 --> 05:25:47,840
So if you were to make the motion, Board of the Morale and somebody would second.

4103
05:25:48,060 --> 05:25:49,040
It opened up for discussion.

4104
05:25:49,040 --> 05:25:57,960
And you could make a friendly amendment to add into the resolve the specific dollar amounts that you would like to see or any other information you would like reflected in the resolution.

4105
05:25:59,080 --> 05:26:01,200
And then, and then,

4106
05:26:01,380 --> 05:26:04,780
Well, I'm not following. How do you read the budget?

4107
05:26:04,920 --> 05:26:07,360
I mean, the total amount.

4108
05:26:07,960 --> 05:26:15,040
You may reference the proposed 2011 operating budget is.

4109
05:26:15,700 --> 05:26:18,140
And then we can read off from

4110
05:26:18,140 --> 05:26:19,160
$170 million.

4111
05:26:20,440 --> 05:26:21,320
That's correct.

4112
05:26:22,260 --> 05:26:25,860
And then, I mean, the thing is, when somebody's looking back at this in the future, they're going

4113
05:26:25,860 --> 05:26:28,620
to see this document succumbly clear what exactly we're approving.

4114
05:26:28,900 --> 05:26:29,400
That's correct.

4115
05:26:29,580 --> 05:26:31,280
So, first of all, I think either the budget or the fair increase.

4116
05:26:31,480 --> 05:26:31,980
That's correct.

4117
05:26:33,080 --> 05:26:37,260
So, I think those points well made, but I think we have a remedy.

4118
05:26:37,880 --> 05:26:39,180
So, I'll entertain a motion.

4119
05:26:40,640 --> 05:26:42,300
And we approve the budget.

4120
05:26:42,780 --> 05:26:45,540
And a motion by board member Fernandez is their second.

4121
05:26:45,540 --> 05:26:49,040
Second by Board Member Shafet's discussion.

4122
05:26:49,720 --> 05:26:54,420
And I'd like to offer a friendly amendment that we refer specifically to the,

4123
05:26:56,200 --> 05:26:57,780
to this page.

4124
05:26:59,980 --> 05:27:02,340
What page on the slide is that?

4125
05:27:02,360 --> 05:27:03,120
There's no number.

4126
05:27:04,700 --> 05:27:08,900
But the number at the bottom is 168-221-436.

4127
05:27:10,180 --> 05:27:12,220
It is page 6.

4128
05:27:12,220 --> 05:27:19,240
They have six of the budget presentation which contains the overall budget for the next fiscal year

4129
05:27:19,240 --> 05:27:23,060
at 168 million, 201,436 dollars.

4130
05:27:24,500 --> 05:27:29,580
And then the fair increase was first specifically to the proposed fair structure that appears

4131
05:27:30,130 --> 05:27:33,560
on two, three, four, four pages later.

4132
05:27:35,240 --> 05:27:39,760
And we also need to include the capital budget in addition to the, yeah.

4133
05:27:40,400 --> 05:27:41,200
That's correct.

4134
05:27:41,380 --> 05:27:43,400
Both the operating budget and the capital budget.

4135
05:27:44,120 --> 05:27:45,240
And then the proposed infrastructure.

4136
05:27:48,760 --> 05:27:48,880
Okay.

4137
05:27:49,080 --> 05:27:51,060
Why do we include the entire task?

4138
05:27:52,240 --> 05:27:54,040
Why do we say a task to your team?

4139
05:27:54,840 --> 05:27:54,880
Yes.

4140
05:27:55,160 --> 05:27:56,960
But you have to use let them talk long enough.

4141
05:27:57,160 --> 05:27:57,780
They'll get there.

4142
05:27:57,980 --> 05:28:00,680
A task to your team as opposed to prevent it below.

4143
05:28:01,160 --> 05:28:01,660
That's that they can.

4144
05:28:02,460 --> 05:28:03,000
Thank you, sir.

4145
05:28:03,040 --> 05:28:05,000
Is that friendly to the maker in a second?

4146
05:28:07,260 --> 05:28:08,220
Is that friendly, Mr. Fernandez?

4147
05:28:08,800 --> 05:28:09,420
Yes, it is.

4148
05:28:09,880 --> 05:28:11,240
You may have the discussion board members.

4149
05:28:12,400 --> 05:28:15,480
Hearing and seeing none, all those in favor, please say aye.

4150
05:28:16,420 --> 05:28:18,160
Any opposed? Any abstinence?

4151
05:28:19,000 --> 05:28:23,080
That motion carries on vote of 7 to 0 with Board Member Halistob standing on the budget.

4152
05:28:23,660 --> 05:28:25,220
Congratulations and thank you all, Frank.

4153
05:28:25,680 --> 05:28:27,420
Thank you so much. Audit and Finance Committee.

4154
05:28:29,960 --> 05:28:30,280
Thank you.

4155
05:28:33,020 --> 05:28:36,500
Board members, we have two remaining agenda items.

4156
05:28:38,380 --> 05:28:40,520
Both of which I co-heartedly support,

4157
05:28:40,520 --> 05:28:44,900
But I've been pushing off a meeting all day, and it's scheduled for 330, so I'm going to

4158
05:28:44,900 --> 05:28:50,800
excuse myself and have Vice Chairman Langmore conclude the last two action items and then

4159
05:28:50,800 --> 05:28:52,040
any other items on the agenda.

4160
05:28:56,630 --> 05:29:04,710
Let's move on to item number 19, which is the approval of a resolution, approving fiscal year 2011

4161
05:29:04,710 --> 05:29:07,570
start training, employee support services budget.

4162
05:29:07,570 --> 05:29:15,710
I guess this is something that we do, although it's in conjunction with a negotiated labor

4163
05:29:15,710 --> 05:29:20,570
agreement that we approve the expenditure each time we do a budget as a mind-restaining.

4164
05:29:20,930 --> 05:29:22,770
Elaine, you're going to present something is that right?

4165
05:29:23,230 --> 05:29:23,370
No.

4166
05:29:23,590 --> 05:29:24,570
You're just standing up.

4167
05:29:26,630 --> 05:29:27,550
Don't stand up.

4168
05:29:27,710 --> 05:29:28,410
It's like an auction.

4169
05:29:30,830 --> 05:29:32,290
Is there a presentation?

4170
05:29:32,290 --> 05:29:43,170
The hearing presented that in bed within that presentation is the pulling out from the overall operating budget, the start-trans portion of the budget in the frame.

4171
05:29:43,270 --> 05:29:44,230
Okay, that's correct.

4172
05:29:44,310 --> 05:29:48,950
But we still do we have my impression is that we have to specifically adopt.

4173
05:29:49,230 --> 05:29:49,470
Yeah.

4174
05:29:49,670 --> 05:29:50,630
That's correct.

4175
05:29:51,810 --> 05:29:53,950
So, but it is what you just presented.

4176
05:29:54,190 --> 05:29:54,470
Yes.

4177
05:29:54,730 --> 05:29:55,230
Start-trans.

4178
05:29:56,470 --> 05:29:56,770
Okay.

4179
05:29:57,350 --> 05:29:58,370
I'll entertain a motion.

4180
05:30:00,000 --> 05:30:06,000
Motion to go ahead and prove the start-tran budget as presented and the presentation and attach it in there.

4181
05:30:06,540 --> 05:30:07,320
Okay, have a motion.

4182
05:30:07,580 --> 05:30:07,960
I'll give you that.

4183
05:30:08,100 --> 05:30:09,000
Board Member Fernandez.

4184
05:30:09,960 --> 05:30:11,420
That's second by Board Member Shavids.

4185
05:30:11,800 --> 05:30:13,140
Is there any discussion about this?

4186
05:30:13,720 --> 05:30:14,060
I will.

4187
05:30:14,060 --> 05:30:14,840
Board Member Stafford.

4188
05:30:14,900 --> 05:30:19,700
I would make sure that we reference the number sixty four million nine hundred and sixty six thousand six hundred and ten.

4189
05:30:19,780 --> 05:30:20,260
There you go.

4190
05:30:20,420 --> 05:30:21,940
Is that friendly?

4191
05:30:22,400 --> 05:30:22,600
Yes it is.

4192
05:30:23,400 --> 05:30:24,140
Any other discussion?

4193
05:30:25,260 --> 05:30:26,180
There are big numbers.

4194
05:30:27,060 --> 05:30:28,120
They provide a lot of service.

4195
05:30:29,100 --> 05:30:31,620
Any comments, questions?

4196
05:30:33,560 --> 05:30:34,520
Okay, all is in favor?

4197
05:30:36,800 --> 05:30:38,160
Any abstain?

4198
05:30:39,040 --> 05:30:39,620
What abstain?

4199
05:30:39,940 --> 05:30:40,660
Any opposed?

4200
05:30:41,300 --> 05:30:42,060
It passes?

4201
05:30:42,860 --> 05:30:43,420
Let's see.

4202
05:30:43,740 --> 05:30:46,680
Three, five, six with one abstain.

4203
05:30:47,500 --> 05:30:51,020
And Chair Martinez, absent from the dice.

4204
05:30:51,960 --> 05:30:52,280
All right.

4205
05:30:53,080 --> 05:30:57,120
Item 20, the approval of a budget reserve policy.

4206
05:30:57,120 --> 05:31:00,220
We have something in your packet.

4207
05:31:02,360 --> 05:31:04,820
We also have a hand out at your place.

4208
05:31:05,640 --> 05:31:10,180
So this is a approval of a resolution adopting an annual operating capital budget.

4209
05:31:14,750 --> 05:31:17,430
Okay, just a approval of a budget reserve policy.

4210
05:31:18,450 --> 05:31:21,550
Do I have a motion to approve that?

4211
05:31:21,830 --> 05:31:22,290
Some will.

4212
05:31:23,090 --> 05:31:24,370
We'll may recite it a second.

4213
05:31:24,790 --> 05:31:26,010
We'll remember from Andy's.

4214
05:31:26,070 --> 05:31:26,610
Any discussion?

4215
05:31:26,610 --> 05:31:29,550
So I would just add very quickly.

4216
05:31:30,650 --> 05:31:38,690
This, to me, is a continuation as I referred to earlier of trying to get ourselves in a position of long-term financial sustainability.

4217
05:31:38,970 --> 05:31:42,790
I think this is one of the recommendations that was in the sunset review report.

4218
05:31:43,370 --> 05:31:44,730
So we're meeting those recommendations.

4219
05:31:44,970 --> 05:31:48,510
I think it's a very strong, well-thought-out reserve policy.

4220
05:31:48,670 --> 05:31:52,630
There's some more additional detail work that I think we're going to be working on.

4221
05:31:52,630 --> 05:31:55,890
but it's a great start.

4222
05:31:57,250 --> 05:32:01,390
I'd like to offer up what I hope would be deemed a friendly amendment.

4223
05:32:01,410 --> 05:32:10,430
If you look, there's a red line version of slightly modified reserve policy, and this

4224
05:32:10,430 --> 05:32:15,610
is consistently things I talked about in the Audit and Finance Committee, and basically what

4225
05:32:15,610 --> 05:32:17,570
does is a my opinion,

4226
05:32:22,410 --> 05:32:27,930
or it makes clear what each reserve is meant to do, and then it also

4227
05:32:27,930 --> 05:32:36,850
goes further to say that the money in that reserve can only be spent for the intended purposes.

4228
05:32:37,930 --> 05:32:42,710
If anyone has any questions about the language, I'd be happy to try and answer it. I would

4229
05:32:42,710 --> 05:32:49,610
that it is self-explanatory. The only things I would remove in the last one, there's

4230
05:32:50,550 --> 05:32:57,730
some language that is common carry, and I would remove that as part of this. I forgot to

4231
05:32:57,730 --> 05:33:05,170
do that when I sent this on. But all of the others that are not coming to the second bullet too.

4232
05:33:05,550 --> 05:33:10,030
In the second bullet as well, I propose that be pulled as well. So it's just the language

4233
05:33:10,030 --> 05:33:12,170
It's not incorporated by square brackets.

4234
05:33:17,660 --> 05:33:18,760
You all take your time to read it.

4235
05:33:18,800 --> 05:33:20,360
I can see some of you are.

4236
05:33:22,360 --> 05:33:24,620
I would consider friendly amendments.

4237
05:33:25,460 --> 05:33:26,820
Thank you.

4238
05:33:27,840 --> 05:33:31,120
And we're going to shake, we're going to remember.

4239
05:33:32,440 --> 05:33:35,940
Silence does any questions come in?

4240
05:33:36,000 --> 05:33:39,600
OK, so all in favor of adopting this reserve policy?

4241
05:33:39,820 --> 05:33:42,120
Do we need to read this into the record?

4242
05:33:44,020 --> 05:33:44,180
OK.

4243
05:33:44,220 --> 05:33:44,480
I'm sorry.

4244
05:33:44,760 --> 05:33:45,400
Just a short.

4245
05:33:45,420 --> 05:33:45,540
Sure.

4246
05:33:45,540 --> 05:33:46,380
We can do that.

4247
05:33:46,720 --> 05:33:47,420
We need you or not.

4248
05:33:47,640 --> 05:33:48,200
It's just a question.

4249
05:33:48,860 --> 05:33:49,040
I know.

4250
05:33:49,100 --> 05:33:54,520
I think it'll be that this document will be part of the record once we adopt it.

4251
05:33:56,280 --> 05:33:56,740
All right.

4252
05:33:56,980 --> 05:34:00,420
Hearing no more comments or questions, all those in favor?

4253
05:34:02,180 --> 05:34:02,740
Any opposed?

4254
05:34:03,060 --> 05:34:03,980
Any abstentions?

4255
05:34:05,040 --> 05:34:05,480
Passes?

4256
05:34:05,780 --> 05:34:06,380
Some to one?

4257
05:34:06,660 --> 05:34:08,980
Or some to zero with Chairman Martinez?

4258
05:34:09,600 --> 05:34:10,540
Absent from the Dias?

4259
05:34:11,760 --> 05:34:12,160
All right.

4260
05:34:12,680 --> 05:34:14,380
That is all of our action items.

4261
05:34:17,340 --> 05:34:22,480
Just a quick point for those who were not involved with finance and not committee.

4262
05:34:22,580 --> 05:34:28,680
One of the things that we are planning to take up in this next month is to work through

4263
05:34:28,680 --> 05:34:32,840
the budget amendment process and just be very clear about that.

4264
05:34:32,980 --> 05:34:38,880
Specifically, some of the things we discussed is that, in fact, we do have access revenue

4265
05:34:38,880 --> 05:34:43,260
for example, because we were purposely more conservative on our sales tax estimate relative

4266
05:34:43,260 --> 05:34:49,560
to the city, if we're in the good position of having some of that, how developing a policy

4267
05:34:49,560 --> 05:34:53,840
to how that would get prioritized, whether it's putting to a reserve, putting to our

4268
05:34:53,840 --> 05:34:58,480
bus stop accessibility, having something that we're thinking being intentional and thoughtful

4269
05:34:58,480 --> 05:35:01,960
about that and bringing that back to the full board to approve.

4270
05:35:03,260 --> 05:35:03,920
Thank you.

4271
05:35:04,460 --> 05:35:10,680
I might also add that one of the other aspects we have not talked about the way in which we will

4272
05:35:10,680 --> 05:35:15,640
fill those reserve buckets, which is something else that we have put off to take up later

4273
05:35:16,540 --> 05:35:20,960
in the Audit and Finance Committee as to whether or not we do 100% of one before going

4274
05:35:20,960 --> 05:35:25,160
to another start filling lower buckets before we fill the first one to the top.

4275
05:35:25,300 --> 05:35:28,060
So that will be something that will take up in Audit and Finance.

4276
05:35:29,280 --> 05:35:29,660
All right.

4277
05:35:29,780 --> 05:35:33,320
I don't have anything down for presentations, but we do have several reports.

4278
05:35:33,320 --> 05:35:38,440
in the first one it looks like is from planning and development on the tugs, that's you.

4279
05:35:40,060 --> 05:35:41,140
Okay, thanks.

4280
05:35:46,180 --> 05:35:46,580
Good afternoon, Todd.

4281
05:35:46,760 --> 05:35:48,360
I mean, send VP planning and development.

4282
05:35:48,980 --> 05:35:52,280
I'll be very brief in recognition of your time today.

4283
05:35:53,740 --> 05:35:59,740
It's a, in fact, no significant planning items to report this month,

4284
05:36:00,420 --> 05:36:04,240
but it can move into the next agenda item, which is this one.

4285
05:36:05,040 --> 05:36:10,860
which is the ridership report as a lead-end to the operations report.

4286
05:36:11,780 --> 05:36:19,380
The performance, while we're moving fast, is obviously

4287
05:36:22,000 --> 05:36:23,260
I'm talking too slow.

4288
05:36:26,180 --> 05:36:31,180
Just under the green here, we're slightly below the target for the month.

4289
05:36:32,100 --> 05:36:32,760
Next slide please.

4290
05:36:33,900 --> 05:36:38,740
And for the year, you can see we continue to track just slightly below 2009.

4291
05:36:39,060 --> 05:36:41,900
I'll give you a preview for the coming month.

4292
05:36:42,160 --> 05:36:47,300
And early numbers looks like the yellow line will move above the blue line.

4293
05:36:47,500 --> 05:36:50,440
And will be in positive territory year over year for August.

4294
05:36:50,580 --> 05:36:52,520
So that's some hint of good news.

4295
05:36:52,580 --> 05:36:58,680
And we're seeing anecdotally similar information for Metro Rail ridership as well.

4296
05:36:58,940 --> 05:37:00,940
And I'll stop there and see if there's any questions.

4297
05:37:06,990 --> 05:37:07,950
Thank you.

4298
05:37:11,730 --> 05:37:12,670
Good afternoon.

4299
05:37:13,330 --> 05:37:16,050
Again, I'm going to try to fly through these pretty quickly.

4300
05:37:16,410 --> 05:37:19,430
It's pretty good news for the most part.

4301
05:37:19,570 --> 05:37:23,710
I know that what staff has been challenged to, and we've been challenged by the Board of Directors,

4302
05:37:23,870 --> 05:37:29,410
is not only to understand what the issues are, but also be able to put a plan in place to address the issues.

4303
05:37:29,930 --> 05:37:33,270
So if there's someone that can put these pretty quickly as I speak,

4304
05:37:33,270 --> 05:38:02,450
Looking at the star trend numbers, what's important to point out is that even though if you look at the on-time performance for the year, which is down at the bottom versus what it is at the top, which is July is the month to date, it's important to note that while on an annual basis we're at 88.4, what's key is we're making progress because when you look at the July number we've moved up beyond the 90% and we've turned that green and so that's the whole goal of the program.

4305
05:38:02,450 --> 05:38:06,170
to be able to understand where we are today and what we're making progress.

4306
05:38:06,390 --> 05:38:08,850
So in this particular one, obviously we're making progress.

4307
05:38:09,930 --> 05:38:15,290
We still continue to struggle with the issue of accident, not quite that fast, please thank you.

4308
05:38:16,150 --> 05:38:21,370
We still continue to struggle with the accident piece, but what I do want to reassure the

4309
05:38:21,370 --> 05:38:27,570
board is that we have a cross-functional team between planning operations and executive staff

4310
05:38:27,570 --> 05:38:31,310
that are working on a plan to redo our service,

4311
05:38:31,490 --> 05:38:33,230
what it looks like on Congress Avenue,

4312
05:38:34,150 --> 05:38:36,630
about 40% of all accidents happen on Congress Avenue.

4313
05:38:36,750 --> 05:38:37,750
And so that's our focal point.

4314
05:38:37,830 --> 05:38:39,630
And we figure that once we get that situation

4315
05:38:39,630 --> 05:38:41,750
and trust, we will see these numbers change drastically

4316
05:38:41,750 --> 05:38:42,870
and look forward to something differently.

4317
05:38:44,210 --> 05:38:46,090
The other thing that's important to note

4318
05:38:46,090 --> 05:38:48,990
is that there's a correlation between accidents

4319
05:38:48,990 --> 05:38:50,350
and on-time performance.

4320
05:38:50,970 --> 05:38:53,590
So I would also hope that as we began to see these numbers

4321
05:38:53,590 --> 05:38:55,370
move in the right direction on accidents

4322
05:38:55,370 --> 05:38:58,630
that we will also see some level of impact on the on-time performance.

4323
05:39:01,040 --> 05:39:07,240
Moving right along to Viola, again, as we look at not just what the numbers are, what

4324
05:39:07,240 --> 05:39:09,820
are we doing to address them?

4325
05:39:10,440 --> 05:39:15,360
The Viola executive staff member, Chris Hager, has taken a significant amount of time to put

4326
05:39:15,360 --> 05:39:19,480
together for me an analysis of what they are doing and what's causing the problems and

4327
05:39:19,480 --> 05:39:20,080
what are they doing.

4328
05:39:20,620 --> 05:39:25,400
And so we've got, they're putting together a Ghost Rider program so that they are able

4329
05:39:25,400 --> 05:39:28,720
to kind of behind the scenes monitor how their operators

4330
05:39:28,720 --> 05:39:30,220
are doing the service that they're delivering.

4331
05:39:31,100 --> 05:39:34,400
They're going to kind of enhance the supervision on the street

4332
05:39:34,400 --> 05:39:36,780
with time checks to impact the service

4333
05:39:37,320 --> 05:39:39,320
and those that are performing poorly,

4334
05:39:40,080 --> 05:39:42,680
the management team will take care of that through training.

4335
05:39:45,040 --> 05:39:51,800
There are, to me, again, if you look at the on-time performance

4336
05:39:51,800 --> 05:39:55,180
for the year, 88.7 and you look at it

4337
05:39:55,180 --> 05:40:00,360
for the month, although it is my new, it is still progress, and that's what we will continue

4338
05:40:00,360 --> 05:40:01,320
to look for.

4339
05:40:02,620 --> 05:40:08,160
On First Transit, I would raise the same issue as it relates to the vehicle accidents,

4340
05:40:09,020 --> 05:40:12,840
going from 2.6 to .68 is significant in a month.

4341
05:40:13,600 --> 05:40:17,440
And there are many things that attribute to accidents that can be weathered a lot of things

4342
05:40:17,440 --> 05:40:17,800
pending.

4343
05:40:17,800 --> 05:40:23,460
When we look at the miles between road calls, that is pretty low.

4344
05:40:24,200 --> 05:40:30,020
And so they have analyzed what the situation is, they have also put together plans to address.

4345
05:40:31,080 --> 05:40:35,000
They've got an alternator problem on four units.

4346
05:40:35,500 --> 05:40:41,000
And so they sent the alternators back and had the manufacturer look at them to determine a root cause analysis on the failures.

4347
05:40:42,180 --> 05:40:45,000
They've also had some overheat problems, so they've got a campaign going.

4348
05:40:45,000 --> 05:40:51,380
So all of that to say they know what the problems are and they're addressing them through their maintenance plan.

4349
05:40:51,820 --> 05:40:53,360
I'll ask a quick question.

4350
05:40:53,900 --> 05:40:57,120
When we talk about complaints per 100,000 passengers,

4351
05:40:58,020 --> 05:41:03,960
do we have a centralized complaint system capital metro that we used to produce those numbers or were we relying on first transit?

4352
05:41:04,140 --> 05:41:05,360
It comes through us.

4353
05:41:10,560 --> 05:41:11,400
Metro access.

4354
05:41:13,620 --> 05:41:16,300
You all know my storylines, so I won't go into that one.

4355
05:41:19,220 --> 05:41:25,000
The almost well, everything is ingrained as it relates to the overall scores, the area where

4356
05:41:25,000 --> 05:41:29,040
we've seen a little bit of slippage is on the vehicle accidents and we are going to

4357
05:41:29,040 --> 05:41:33,120
begin some refresh of training, looking at we've had a new fleet come in and the course

4358
05:41:33,120 --> 05:41:36,700
of the past 12 months and look at what we need to do to address that as well.

4359
05:41:37,040 --> 05:41:40,780
The abandoned call rates is just something that we've struggled with and a lot of it has

4360
05:41:40,780 --> 05:41:45,380
to do with attendance and volume, but most of it is due to attendance, so that's something

4361
05:41:45,380 --> 05:41:53,320
that we're working on. Metro Rail, we're almost all green. We did have three complaints

4362
05:41:53,320 --> 05:41:57,240
and it's just a wide range. It could be a ticket then the machine that didn't work.

4363
05:41:57,540 --> 05:42:03,720
Many things that play into that. And on average, obviously, we would like to see things going a little bit

4364
05:42:03,720 --> 05:42:07,480
in a different direction and that's something that we're going to be working on in the future as well.

4365
05:42:07,640 --> 05:42:09,060
It's a complaint on the rail.

4366
05:42:09,060 --> 05:42:14,060
Hey Lane, can I ask you do we have August ridership numbers?

4367
05:42:15,540 --> 05:42:15,880
Todd?

4368
05:42:16,400 --> 05:42:16,980
Aye.

4369
05:42:18,220 --> 05:42:23,380
Eight seventy-two versus what was it the month for eight forty?

4370
05:42:25,360 --> 05:42:27,180
Some less than eight seventy-two, right?

4371
05:42:28,740 --> 05:42:30,880
Eight seventy was July ridership.

4372
05:42:31,100 --> 05:42:32,420
August is eight seventy-two.

4373
05:42:32,440 --> 05:42:33,120
Okay, thanks.

4374
05:42:37,300 --> 05:42:39,860
And then the overall customer satisfaction,

4375
05:42:40,480 --> 05:42:43,880
Not where I'd like to see it, I think, you know, our goal should be the green.

4376
05:42:44,400 --> 05:42:48,660
However, we will, our goal for next year will begin moving these numbers in a different direction.

4377
05:42:49,360 --> 05:42:51,120
And that's just an overall view.

4378
05:42:51,720 --> 05:42:55,140
And that's just a compilation of all the other scores.

4379
05:42:55,620 --> 05:42:57,640
And basically the impact that we have on customers.

4380
05:42:58,320 --> 05:43:00,040
So in some areas we're doing well.

4381
05:43:00,520 --> 05:43:03,500
And in some areas, obviously we have some room for improvement.

4382
05:43:04,000 --> 05:43:05,960
That's not to say yellow is a bad score.

4383
05:43:06,220 --> 05:43:08,040
It just means there's an opportunity to do better.

4384
05:43:11,020 --> 05:43:14,340
That's fast as fast as I can go on that one. The next one's the whale.

4385
05:43:15,180 --> 05:43:16,280
Can you find it?

4386
05:43:18,230 --> 05:43:19,030
He's good.

4387
05:43:19,430 --> 05:43:20,030
That's okay.

4388
05:43:22,010 --> 05:43:25,990
Again, a ridership report, we just gave you, and this is...

4389
05:43:25,990 --> 05:43:28,350
It's hard to believe we've been at this six months with rail.

4390
05:43:30,330 --> 05:43:33,830
We've had one security incident, some mechanical failures,

4391
05:43:35,270 --> 05:43:36,430
and one slower on the track.

4392
05:43:36,550 --> 05:43:39,290
Some of that slower, I believe, was related to the weather.

4393
05:43:39,290 --> 05:43:41,390
It was a very security incident of the tongue.

4394
05:43:42,490 --> 05:43:45,890
You know, I knew someone would just have to say that yes it was.

4395
05:43:47,960 --> 05:43:51,020
And now I'm not going to go into any detail on that.

4396
05:43:52,500 --> 05:43:55,980
The service interruptions, I'm going to go through this in detail,

4397
05:43:56,240 --> 05:44:00,980
but you all have the report on what happened when we had the storms

4398
05:44:00,980 --> 05:44:03,160
and how quickly Herzog was able to respond.

4399
05:44:03,300 --> 05:44:07,260
So that's been covered at the diocese well as through the media I believe.

4400
05:44:07,260 --> 05:44:22,300
And then the ridership, I believe that we've had some presentations to committee meeting meetings as well as to the board on some of the efforts that are going forward to look at the ridership and increase it in our efforts as far as marking this

4401
05:44:25,540 --> 05:44:26,300
infrastructure.

4402
05:44:26,880 --> 05:44:33,780
John Hasper, John Home, has presented to you the bridge plan and where they are on that schedule.

4403
05:44:34,400 --> 05:44:35,700
Goian Creek is complete.

4404
05:44:37,300 --> 05:44:42,500
The main road, that little bit of work, we anticipate and October completion on that and

4405
05:44:42,500 --> 05:44:44,380
the railroad right away clean up.

4406
05:44:45,040 --> 05:44:49,800
I hope all of you all have been able to not just notice but enjoy the difference in the

4407
05:44:49,800 --> 05:44:53,820
right align with a lot of the debris that's been removed and some of the mowing efforts

4408
05:44:53,820 --> 05:44:55,040
that's going on.

4409
05:44:55,040 --> 05:44:59,580
The rain, I know we all love the rain, but when you have to maintain the right away.

4410
05:45:00,000 --> 05:45:06,120
The rain's not your friend, but requires a lot of mowing to keep it down, but that's fine.

4411
05:45:07,740 --> 05:45:13,000
FRA, let's talk a little bit about what we have going on. We had committed that on a quarterly basis

4412
05:45:13,000 --> 05:45:19,280
that we would update the Board of Directors. It's in the sunset review as part of our plan on FRA issues going on.

4413
05:45:20,080 --> 05:45:28,500
So we have, as part of our waiver, we are required to provide, present and have reviewed the system safety plan.

4414
05:45:28,500 --> 05:45:34,380
Board member Shavis had an opportunity to join us at the pre-autot when they came in.

4415
05:45:34,920 --> 05:45:40,600
They went through, they met with a lot of staff and it's not just rail staff, they meet with human resources,

4416
05:45:40,600 --> 05:45:44,820
they meet with procurement, representatives, and finance to look at our system and understand.

4417
05:45:44,920 --> 05:45:49,420
From a safety perspective and understand everyone's role in ensuring the safety.

4418
05:45:51,760 --> 05:45:57,560
We had an opportunity, and I had an opportunity to sit in the briefing, and the gentleman, as name as James Brown,

4419
05:45:58,760 --> 05:46:05,440
could not say enough about the responsiveness of staff and the plan that he saw on the initial assessment.

4420
05:46:05,700 --> 05:46:16,120
Keep in mind there's an audit to come, but he could not say enough about how responsive and how prepared that staff had been because he left needing nothing.

4421
05:46:17,020 --> 05:46:18,700
So that's a tremendous accomplishment.

4422
05:46:19,200 --> 05:46:25,100
A lot of that has to do with the systems that are in place the way that we manage the information that we now have at our disposal,

4423
05:46:25,100 --> 05:46:35,440
the way that we're tracking data that, you know, we hyperlink a lot of things, so someone asked for report, we can click on a button, there it is, and so we were able to provide him a significant amount of data.

4424
05:46:36,500 --> 05:46:45,160
The FRA, they are here, doing an inspection on our signals, and they will be here most of the week. I have not heard anything from them.

4425
05:46:45,760 --> 05:46:51,800
No news is good news at this point, but we probably would not have a briefing until late this afternoon, possibly Monday before we hear anything.

4426
05:46:51,800 --> 05:46:58,040
We did have one defect when they were in, I think it was about a week and a half ago.

4427
05:46:58,800 --> 05:47:01,880
And please, there's a difference between a defect and a violation.

4428
05:47:02,200 --> 05:47:03,980
This is not a violation, it is a defect.

4429
05:47:05,460 --> 05:47:13,380
The Hazmat training that is offered by Herzog was not completed yet, and they came in and

4430
05:47:13,380 --> 05:47:15,880
they recognized Hazmat training needed to be completed.

4431
05:47:15,880 --> 05:47:20,880
It was completed September 15th and so that's cleared up.

4432
05:47:22,200 --> 05:47:22,800
Would that?

4433
05:47:23,660 --> 05:47:26,100
I am available for questions.

4434
05:47:28,120 --> 05:47:29,720
Just a quick question on Mr. Royale.

4435
05:47:30,060 --> 05:47:33,840
Was there some problem recently with AC on some of the trends?

4436
05:47:34,040 --> 05:47:37,220
I was just reading a statement article.

4437
05:47:38,920 --> 05:47:42,000
There was, we had a mechanical issue.

4438
05:47:42,300 --> 05:47:44,760
I believe it was two days ago, maybe three days ago.

4439
05:47:44,760 --> 05:47:49,840
But what we were able to do is to have a mechanic meet that unit in route and

4440
05:47:50,340 --> 05:47:54,140
Diagnose and treat as they went forward. We did have a reduction in time speed

4441
05:47:54,140 --> 05:48:01,940
We did have to because we were down to one engine and then they were able to take care of that while they were out in the field and so no one pet

4442
05:48:03,560 --> 05:48:04,440
All right

4443
05:48:04,440 --> 05:48:06,600
Before I leave the diast if there are no more questions

4444
05:48:08,020 --> 05:48:08,900
I would like

4445
05:48:11,060 --> 05:48:17,640
I would like to thank the board for all the support that we received on this Metro Access project.

4446
05:48:18,500 --> 05:48:21,140
I know how difficult the decision was.

4447
05:48:21,140 --> 05:48:24,000
I know how cumbersome the process was.

4448
05:48:25,340 --> 05:48:30,780
I've been here 24 years and to be a part of this and knowing how important it is to the agency.

4449
05:48:31,140 --> 05:48:33,640
I appreciate the opportunity to have done it.

4450
05:48:33,980 --> 05:48:34,960
Thank you.

4451
05:48:34,960 --> 05:48:38,320
Thank you, Elaine, and appreciate your comments in that regard.

4452
05:48:41,640 --> 05:48:43,140
All right, so let's see.

4453
05:48:43,400 --> 05:48:46,440
We now got operations plans.

4454
05:48:49,020 --> 05:48:49,260
Good afternoon.

4455
05:48:49,620 --> 05:48:51,780
I'd like to give you a report on where we always

4456
05:48:51,780 --> 05:48:54,320
sales tags through the month of September.

4457
05:48:55,260 --> 05:48:56,860
Our year today's out receipts total,

4458
05:48:57,940 --> 05:48:59,740
117.6 million dollars.

4459
05:48:59,900 --> 05:49:03,260
And that's about 5.6 million more than budgeted forecast

4460
05:49:03,260 --> 05:49:05,760
for the year today sales tax revenue.

4461
05:49:08,410 --> 05:49:09,190
That's it.

4462
05:49:09,190 --> 05:49:15,470
As soon as no questions are promised, I have a new EP, then we have to say just keep that

4463
05:49:15,470 --> 05:49:16,090
friend going.

4464
05:49:17,250 --> 05:49:19,010
Well, we'll work hard to keep that straight up.

4465
05:49:19,830 --> 05:49:20,290
Thank you.

4466
05:49:20,510 --> 05:49:21,270
The orange above the gray.

4467
05:49:22,110 --> 05:49:22,870
Thank you very much.

4468
05:49:23,070 --> 05:49:23,670
Appreciate it.

4469
05:49:24,290 --> 05:49:25,090
President's report.

4470
05:49:26,890 --> 05:49:28,190
Thank you, Mr. Vice Chairman.

4471
05:49:28,370 --> 05:49:31,010
I've got three items that I'd like to brief you on.

4472
05:49:31,070 --> 05:49:35,430
The first is a recognition and I don't think the employee I'm recognizing is actually in

4473
05:49:35,430 --> 05:49:35,850
the room.

4474
05:49:35,850 --> 05:49:45,670
but John Hodges has been an employee here for 14 years, and he has been described by the

4475
05:49:45,670 --> 05:49:51,290
employees here as of the highest integrity and a brilliant mind.

4476
05:49:52,130 --> 05:49:59,470
He has literally held many positions, worn many hats, he's been the manager of facility

4477
05:49:59,470 --> 05:50:04,490
designing construction, the director of capital projects, he's currently the director

4478
05:50:04,490 --> 05:50:09,290
property management, but I understand there have been times when he's done all three of those

4479
05:50:09,290 --> 05:50:16,730
jobs as well as others. So we want to wish him well and the best of luck in his future

4480
05:50:16,730 --> 05:50:21,830
endeavors, the organization will truly miss him. And I'd like to turn it over to you for the next

4481
05:50:21,830 --> 05:50:27,150
trick. Thank you. Yeah, no, I will say that I've worked with John Hodges for a number of years.

4482
05:50:27,910 --> 05:50:32,750
We long before joining the board and he was a great representative of Capitol Metro. I suspect

4483
05:50:32,750 --> 05:50:40,850
we're going to feel his loss, I'd like to take the opportunity to recognize an important

4484
05:50:40,850 --> 05:50:47,750
person that has accepted another opportunity, Terry Garcia Cruz, who as I'm sure everyone

4485
05:50:47,750 --> 05:50:54,310
at least in this room knows, is the General Manager of Star Train and has been since March

4486
05:50:54,310 --> 05:51:02,570
of 2008 and she has taken the position of the CEO and General Manager for Southwest Regional

4487
05:51:02,570 --> 05:51:12,650
transit in Cincinnati. Big opportunity, it's certainly, you know, with 400 buses, what is it,

4488
05:51:12,650 --> 05:51:19,330
900 employees, 900 employees, you know, a great opportunity, how could anyone pass that up,

4489
05:51:19,350 --> 05:51:26,910
I think, Cincinnati's gain is our loss. So I want to thank you, you've had, you know,

4490
05:51:26,930 --> 05:51:32,030
you performed well in a rough roll at times, but you provided good service to capital

4491
05:51:32,030 --> 05:51:38,270
Metro and we appreciate that and we obviously wish you the very best in your new endeavors

4492
05:51:38,270 --> 05:51:43,850
and I guess your last day is what October 18th. So we've sirbed he's got a little under a

4493
05:51:43,850 --> 05:51:49,390
mug to did Terry Farewell. But again thank you for your service to Capitol Metro and

4494
05:51:49,390 --> 05:51:54,690
Star Trek and we really appreciate it. Any other comments? I just cherry you agreed to buy me a

4495
05:51:54,690 --> 05:51:57,350
with Skyline and Julie, next time I'm in the Cincinnati, all right?

4496
05:52:01,470 --> 05:52:02,670
Thank you.

4497
05:52:02,690 --> 05:52:03,590
Thanks a lot, Terry.

4498
05:52:05,330 --> 05:52:13,890
Okay, I also want to thank the sponsors of a reception that was held for me this last Monday.

4499
05:52:15,370 --> 05:52:22,690
In fact, the event sponsor, organizer, host and probably did a lot more things as here with us today.

4500
05:52:23,230 --> 05:52:29,590
Syria, Israel, and I want to thank her in particular for all the work she did to put together

4501
05:52:29,590 --> 05:52:37,370
what was one of the nicest events that anyone has ever held for me, but it was a group

4502
05:52:38,170 --> 05:52:44,710
of a lot of great community people that came together to welcome me to not only capital

4503
05:52:44,710 --> 05:52:52,990
it for a bit to Austin in this surrounding area and I would like to take a minute to recognize

4504
05:52:52,990 --> 05:53:00,210
the organizations and their respected boards of directors that organized and sponsored

4505
05:53:00,210 --> 05:53:01,130
the event.

4506
05:53:01,490 --> 05:53:05,630
It was the Alliance for Public Transportation, the Greater Austin Chamber of Commerce,

4507
05:53:06,230 --> 05:53:13,150
Austin Area Research Organization, Downtown Austin Alliance in Vision Central Texas, Greater

4508
05:53:13,150 --> 05:53:22,110
Austin, Hispanic, Chamber, Real Estate, Council of Austin, and also my friends from TTA, the Texas

4509
05:53:22,110 --> 05:53:26,850
Transit Association, and SWAT at the Southwest Transit Association.

4510
05:53:27,450 --> 05:53:33,330
I actually saw a few people there that I haven't worked with or seen in a very long time.

4511
05:53:34,010 --> 05:53:41,990
So, it was a very heartwarming welcome and I really appreciated and loved

4512
05:53:43,070 --> 05:53:47,470
having you put so much time into doing something so nice for me.

4513
05:53:47,930 --> 05:54:07,030
And then the last item I have, I announced to you with a great deal of, I'm extremely impressed with the amount of work that this board and the staff have put together to respond to the sunset report.

4514
05:54:07,030 --> 05:54:15,990
And we are going to be able to roll out next week, next Thursday, on September 30th, not the 31st,

4515
05:54:16,070 --> 05:54:17,110
the 30th.

4516
05:54:17,390 --> 05:54:21,730
The progress update to the community and it's going to be very impressive.

4517
05:54:22,530 --> 05:54:31,290
There's a lot of significant progress that's been made on many of the recommendations and progress well

4518
05:54:31,290 --> 05:54:37,290
away on some of the others that, because of timing issues, could not have been done to date.

4519
05:54:37,810 --> 05:54:43,110
But I have to mention the significant progress that has been made on these.

4520
05:54:43,970 --> 05:54:49,970
Many of the actions, in fact, were taken to date as a result of a lot of hard work.

4521
05:54:50,150 --> 05:54:55,370
The development of a five-year capital improvement program, policies on Metro Access,

4522
05:54:55,370 --> 05:55:02,870
service changes, implementation of reduced fares and elimination of free fares, policies for

4523
05:55:02,870 --> 05:55:08,450
community involvement and board advisory committees, adding transparency to our budget

4524
05:55:08,450 --> 05:55:14,630
development process, posting online, detailed financial information and a check register

4525
05:55:14,630 --> 05:55:17,850
and increasing our agency reserves.

4526
05:55:17,850 --> 05:55:26,210
I know this staff worked tirelessly for a long time to get many of these recommendations.

4527
05:55:26,670 --> 05:55:32,130
And I want to thank them for their hard work in particular Doug Allen for his leadership

4528
05:55:32,130 --> 05:55:36,330
in making sure that the progress was made on these.

4529
05:55:37,470 --> 05:55:43,250
And as much as I love complimenting the staff and the board on this, I do need to say

4530
05:55:43,250 --> 05:55:49,450
the work's not over. There's still a lot that needs to be done over this next year. We've

4531
05:55:49,450 --> 05:55:56,470
got the very difficult issue of the labor structure to deal with and that's one will be working

4532
05:55:56,470 --> 05:56:05,290
on very quickly. We'll also be continuing very aggressively working on our financial sustainability

4533
05:56:10,830 --> 05:56:16,310
issues and that I believe that's it for now. And that's the end of my report, but I'd

4534
05:56:16,310 --> 05:56:17,490
be happy to answer any questions.

4535
05:56:17,690 --> 05:56:19,090
Any questions or comments?

4536
05:56:19,710 --> 05:56:25,270
Well, I would just say that I know I speak on behalf of the entire board and echoing the

4537
05:56:25,270 --> 05:56:31,710
praise of the organization for implementing so quickly, implementing the recommendations

4538
05:56:31,710 --> 05:56:37,690
of the Sunset Report. Those that we felt as a board made sense. It's been a long hard process,

4539
05:56:37,910 --> 05:56:43,270
would also say the same to all of the staff members that are still here. I'd also like to

4540
05:56:43,270 --> 05:56:49,590
thank the members from the community that stuck with us, let's see. So what do we now, six-hour

4541
05:56:49,590 --> 05:56:55,250
board meeting go in from the chamber? We appreciate it, Celia, from APT, Mr. McCloud, from the community

4542
05:56:55,250 --> 05:57:01,810
at large. Thanks a lot, y'all, you know, sitting through this whole thing means a lot, and I recognize

4543
05:57:01,810 --> 05:57:10,050
that they aren't. So any other questions or comments that we can, I'll just make one comment.

4544
05:57:10,390 --> 05:57:13,230
That's six hour of war, but it's still a lot short of a city council meeting.

4545
05:57:13,590 --> 05:57:20,630
Yeah, that's true. So maybe take some pride in that. I would, you know, so we can enjoy all of the

4546
05:57:20,630 --> 05:57:25,130
progress for about five minutes and then get started on the next round of things. Most importantly,

4547
05:57:25,130 --> 05:57:33,130
So thank you with that. I will adjourn this meeting of the Capitol Metro Board of Directors at 357 P.M.

4548
05:58:01,980 --> 05:58:08,400
I don't know how to get out of the park, I don't know how to get out of the park.