[0:47] which is accessible through the virtual [0:49] engagement hub link on the front page of [0:51] the city website. [0:53] We also have an option for the public to [0:54] listen live by phone. [0:57] For those of you out there with us [0:58] today, welcome. [1:00] For today's meeting, we have the option [1:02] for people to call in and listen or [1:04] comment live. To call in and listen to [1:06] the meeting, please dial 855-925-2801 [1:11] and enter the meeting code 2675. [1:15] Your phone will be muted and you will [1:16] hear the meeting live. [1:18] At this point, if you would like to sign [1:20] up to speak, you will need to push [1:22] asterisk three to enter the speaker [1:24] queue. [1:26] Before we get started with our roll [1:27] call, I would like to take a moment to [1:29] remind everyone why we were here. [1:32] Purpose statement. [1:33] The city of Asheville [1:35] Helene recovery boards were established [1:38] to support city council's vision of a [1:40] recovery that is rooted in resilience, [1:43] rises in unity, repairs with care, and [1:46] ready for tomorrow. [1:48] The four boards represent city council's [1:51] priority areas of economy, housing, [1:53] infrastructure, environment, and people. [1:57] Through collaboration, expertise, and [1:59] insight, each of the four boards will [2:01] provide critical input on city council [2:04] policy recommendations, while also [2:06] extending the city of Asheville's [2:07] communication through board member [2:10] networks. [2:12] Um and I just wanted to also mark this [2:14] kind of as a transition for the board. [2:17] Um we spent a good amount of time having [2:18] I thought were were really productive [2:20] conversations on the CDBGDR funds. And [2:24] uh since a lot of those allocations were recently made, and I think a lot of [2:28] that was was due to the the discussion [2:31] that we had here. Um and I thought that [2:32] was really beneficial. And so what we're [2:34] moving towards now is really looking a [2:37] little bit at unmet needs. So um today [2:40] we're going to have different [2:41] presentations on unmet needs and kind of [2:42] a transition for us to look at that. And [2:45] what we're hoping is to to really get [2:47] some strong policy recommendations um [2:50] over our our our next meetings that that [2:53] run until June. So I just wanted to mark [2:55] that. I know we had a meeting last time [2:56] with a lot of big decisions, and we [2:58] focused a lot on CDBGDR. Um we're we're [3:01] really kind of entering another um [3:04] phase, I feel like, of of the board. Um [3:07] and I think it was also good to get a [3:09] lot of feedback from y'all as well on [3:10] what we're looking for. So um I just [3:13] wanted to mention that before we do roll [3:15] call. Um I will introduce all the [3:18] committee members and staff. [3:20] For members participating remotely, [3:22] please make sure to mute your microphone [3:24] if you are not speaking, and unmute your [3:26] microphone when you would like to speak. [3:28] Board members and staff, as I call your [3:30] name, please say a quick hello. [3:33] Andy Barnett. [3:39] Okay. [3:40] Robin Raines. [3:42] >> Hello. [3:45] » Joshua Rudo. Hello. [3:49] Elise Martyr. [3:52] >> Hello. [3:53] >> Rab Hiester. [3:56] >> And he is absent. [3:57] >> He's absent, okay. David Bartholomew. [4:00] >> Good afternoon. [4:02] >> Matt Allen. [4:04] >> He's trying to join. He's in the queue. [4:09] Logan, if you can admit that one guest. [4:13] That is Matt Allen at roll call. Great. [4:16] Welcome, Matt. We were just calling roll [4:18] call. [4:20] Say hello. [4:25] I think I'll come back. [4:26] >> Matt, are you there? It looks like [4:28] you're on mute. If you could say hello, [4:29] we can count you on roll call. [4:39] Just come back. [4:39] >> Yeah, I'll just come back to him. Okay, [4:41] cool. [4:42] Okay. [4:45] » Okay. [4:46] >> What's um can we come back? I don't [4:48] think it'll affect quorum, but we can we [4:49] can come back. Okay. [4:51] Uh Brian Methvin. [4:53] >> Good afternoon. [4:55] >> Rebecca Chaplin. [4:58] >> Hello. [5:00] >> Ray. [5:03] » Good afternoon. [5:06] >> Did you hear that? [5:07] Okay. [5:10] Um Yvette Gyves. [5:16] » Hello. [5:18] >> Nikki Reed. [5:21] >> Good afternoon. [5:24] » Ashley. [5:25] >> Good afternoon. [5:26] >> Megan Owens. [5:29] Logan Smith. [5:32] And I think we can come back to Matt [5:34] now. Or he was off mute. [5:36] >> Yep, I'm here. [5:37] >> Okay. Great. Okay, so we've got [5:39] everybody. Reb and Andy seem to be the [5:41] ones not here. [5:43] Okay. [5:46] now we are going to move forward [5:47] to adopt the minutes. [5:50] Everyone has an agenda printed off at [5:51] their seat. The first item on the agenda [5:53] is approval of the [5:55] minutes. Can I get a motion to approve [5:57] the June 3rd, 2026 meeting minutes? [6:00] >> I so move. [6:01] >> Okay. [6:02] >> I second. [6:03] >> Okay, we have a motion and a second. [6:06] Um [6:08] >> I second. [6:08] >> I think [clears throat] I have to go [6:09] through the list again. Okay. [6:13] Um [6:17] Andy Barnett [6:19] not here. [6:20] Robin Raines [6:21] >> I. [6:23] >> Joshua Rudow [6:24] I. [6:25] Elise Carter [6:27] >> I. [6:29] >> Reb Haslip absent. [6:32] David Bartholomew [6:33] >> I. [6:34] >> Matt Allen [6:36] >> I. [6:38] >> Brian Methvin [6:39] >> I. [6:42] » Lucas Ray [6:45] >> I. [6:47] >> Rebecca Chaplin [6:48] >> I. [6:50] >> Yvette Gyves [6:54] » I. [6:57] » Okay. [6:58] It that passes. [7:05] Okay, so um [7:07] agenda items here. We have a pretty busy [7:09] agenda, so kind of before we get started [7:11] on that, I do want to make sure we get [7:13] to everything. [7:14] So, um I'm going to try to work with [7:16] Nikki and trying to keep things at 20 [7:19] minutes. I know there's a there's a lot [7:20] going on, but if we are moving something [7:22] forward, it's because we want to make [7:23] sure we get to everything on here. Um [7:26] the first agenda item is a vote to adopt [7:28] the new regular meeting schedule, and [7:30] this will be um [7:32] uh [7:33] helped by Nikki Reed. [7:35] >> Great, and thanks everyone. We sent out [7:36] a poll just to see um if we could [7:39] accommodate a new schedule. Um so, uh [7:43] looks like that's what's on the dock for [7:45] today to officially move our meeting [7:47] schedule to be the third Wednesday of [7:51] every month at noon [7:54] to 1:30. So if that all works for you [7:57] all then I can turn it back over to the [7:59] chair for a motion and then to take [8:02] action cuz that will then officially [8:04] reset our monthly meeting schedule to be [8:06] the third Wednesday at noon. [8:09] Every other month. [8:13] » [snorts] [8:16] » Okay. [8:18] I would like to [8:21] can I get a motion to um [8:24] move the meeting to the third Wednesday [8:27] of every month every other month at 12. [8:30] >> I'll make the motion to move our regular [8:32] housing recovery board meeting to the [8:34] third Wednesday of every other month at [8:36] noon. [8:38] >> Can I get a second? [8:40] >> I second. [8:43] » Okay. [8:45] So I will go through this again. Um [8:49] All those in favor [8:50] say I if you're in favor or nay. Andy [8:53] Barnett. [8:54] Absent. Robin Raines. [8:56] >> I. [8:57] >> Joshua Rudell. I. [9:00] Elise Martin. [9:02] >> I. [9:03] >> Reb Haslip. Absent. David Bartholomew. [9:06] >> I. [9:08] >> Matt Allen. [9:10] >> I. [9:11] >> Brian Mifflin. [9:12] >> I. [9:14] >> Lucas Ray. [9:17] >> I. [9:18] >> Rebecca Chaplin. [9:19] >> I. [9:20] >> Yvette Jarvis. [9:23] >> I. [9:26] » Okay. Motion has passed. [9:29] Um [9:30] So I believe that's all we need on that. [9:32] Thank you for that and I believe staff [9:34] will also update the front of the [9:35] website and kind of help us [9:37] with all those pieces, that'd be great. [9:39] And if [9:40] Yeah. [9:40] The calendar invite, having a calendar [9:42] invite to that sent out, too, helps me [9:43] as well. [9:44] Too. Just so it's on there. [9:47] Cuz I think I have the I have them on [9:48] there for the for the other ones, so. [9:51] Um okay. So, for the next agenda item, [9:54] um Nikki Reed is going to be doing an [9:56] update on the um Housing Recovery Board [10:00] work plan. [10:06] » Excellent. Okay, just to kick us off, [10:08] cuz as as the chair said earlier, [10:10] um [10:11] we have [10:14] reached a point in our uh work planning [10:15] just to really think about our [10:16] trajectory as far as next steps. So, um [10:19] I've developed a few slides just to lead [10:20] that conversation. Next slide, please. [10:23] So, again, this is just a reminder. So, [10:25] it was interesting to, you know, think [10:27] back to um our initial convening, which [10:29] was held on November 4th. [10:32] Um and then this group convened together [10:34] in this room on December 3rd. And then [10:36] currently we're scheduled to continue [10:38] our our work until uh mid-June. So, I [10:40] really wanted to think think on a couple [10:42] things, really reflect on the past, and [10:43] then really look towards the future. So, [10:45] next slide, please, Megan. [10:48] So, again, our scope, um really framing [10:51] up how we provide input to City Council [10:52] on policy recommendations [10:55] that advance post-disaster housing [10:56] stability efforts, that support [10:59] temporary and permanent housing [11:00] solutions, that support development of [11:02] strategies to proactively address future [11:04] displacement events, and then lastly, [11:07] supporting City Council by helping [11:09] residents navigate post-disaster housing [11:11] challenges by communicating resources, [11:13] funding opportunities. So, I know you [11:15] all are are very familiar with this. Um [11:17] next slide, please, Megan. But, I [11:19] thought what we could do is really just [11:21] reflect and kind of close the loop on [11:23] some of the work activities that we've [11:24] done thus far, and how that really um [11:28] responds to those um [11:31] stated deliverables. So, in in terms of [11:33] the goal to provide input to City [11:35] Council on policy recommendations to [11:36] advance post-disaster housing, I really [11:39] thought about this work of the this team [11:42] to advise on the prioritization of the [11:44] Renew NC program. So, you recall the [11:46] state had an existing prioritization [11:48] rubric, and this team further informed [11:51] that, um, which we are using currently. [11:54] Um, as a second, um, providing input on [11:57] the development of strategies to [11:59] proactively address future displacement [12:01] events, [12:02] um, I thought that aligned really well [12:04] with some of the work that we discussed [12:05] around the affordable housing [12:07] multi-family investments, [12:09] um, ultimately leading to a $17 million [12:12] allocation in CDBG-DR funds. [12:15] Um, and then lastly, providing input to [12:17] City Council on recommendations that [12:20] support temporary and permanent housing [12:22] solutions for displaced residents. So, [12:24] again, really drawing that connection, [12:26] um, with the action that was taken [12:28] around the Renew NC allocation. Um, so [12:31] again, I as staff, I really find it [12:33] important that we we [12:35] um, ensure that I'm doing my work in in [12:37] terms of sharing that information up to [12:38] City Council when they deliberate on [12:40] decisions, um, whether it's through [12:41] themes of feedback that we've created or [12:44] actual votes that have been taken. And [12:46] so, those really stood out to me. [12:49] Um, but if we go, uh, to next slide, we [12:51] can really start thinking through the [12:52] future. I wanted, uh, in working with, [12:55] uh, the chair and and Andy sent out an [12:57] email just to really start to chart our [12:59] course forward. And so, here's kind of [13:01] what we're going to be doing for the [13:02] next couple of months. [13:05] Um, today you're going to hear more from [13:06] Robbie Bazo, who's on camera, um, about [13:10] FEMA disaster data. And now, FEMA's [13:13] interesting, we'll get into this. It [13:14] looks back, so it really has that now [13:16] clear picture of what happened and what [13:19] those impacts were. [13:21] Um, however, FEMA is limited in that we [13:23] don't really know what's happening or [13:24] how people have recovered today. So, [13:26] we'll get into that, but it's a really [13:28] clear picture looking backwards. [13:30] But second, um [13:32] we do have representatives from the [13:34] Buncombe County Long-Term Recovery Group [13:36] um that will be joining us shortly. I [13:38] think they had a meeting um that was [13:40] just up against this one, so I do expect [13:42] that they'll walk through the doors [13:43] um in due time uh to share really on the [13:46] ground work that they're doing, so we [13:48] can start to understand what's happening [13:49] on the on the ground. Um then as another [13:52] point of information about unmet needs, [13:54] we're going to have Emily Ball with the [13:56] Continuum of Care really talk us through [13:58] the Point in Time Count really discuss [14:00] some of the findings that they had um [14:03] with that work and then talk about the [14:04] strategic plan. Um again, just really [14:07] trying to lay some strong groundwork for [14:09] unmet needs so that we can again develop [14:11] that into policy recommendations moving [14:13] forward. [14:14] So, if you go on the next slide, I also [14:16] wanted to ground this in just the work [14:17] of staff. As you all know, um our work [14:20] feeds into um the work Hello, perfect [14:23] timing. That's our our Long-Term [14:24] Recovery Group um teammates who are [14:26] joining us now. [14:28] So, I just wanted to give you some [14:29] insight into what our wonderful staff [14:31] are doing and I have um [14:33] Elma and Sasha both joining today just [14:35] to take a listen. [14:37] And so, right now we are working to [14:39] implement the CDBG-DR multi-family [14:41] housing investments. Um we did have some [14:43] tax credit announcements that did occur. [14:46] Um 319 Biltmore was funded. We're still [14:48] awaiting results um for the Terrace at [14:50] River Hills [14:51] um which could be forthcoming in the in [14:53] the next couple of months here. So, then [14:55] our job is to get those agreements [14:57] together. So, we go heads down in terms [14:59] of really refining those legal [15:00] agreements and making sure that we are [15:01] being good partners to those projects as [15:04] they get to the finish line. Um the [15:07] second step is is very much ongoing [15:10] communication and coordination to [15:11] support the state's efforts with Renew [15:13] and See. I know Elma is on calls um [15:16] almost every other week with the state [15:18] to really ensure monitoring and [15:19] oversight of that program. [15:22] Then lastly, I did want to start to [15:24] forecast um some of the remaining work [15:27] from our CDBGDR that's going to be the [15:29] subject matter for the Housing Recovery [15:31] Board. And that's our housing and [15:33] economic security support services [15:36] funding. Mouthful. You can just say HESS [15:39] if you prefer. [15:41] So, we are developing our approach to [15:42] this program. Um this is the first [15:44] mention of it to one of our boards. [15:47] Um and so that's just a teaser to say [15:49] we'll be coming back to this board to [15:51] really flush out that that funding as it [15:53] relates to housing services. If you want [15:55] to do some advance homework, I welcome [15:57] you to take a look at the action plan, [15:59] which talks about the allocation to this [16:01] program and some of the early insights [16:04] um that we were using to frame up where [16:06] we're heading with this program, but [16:08] just uh look forward in the future that [16:10] will be coming back to this board [16:11] perhaps as soon as October um to start [16:14] to discuss um some of that funding and [16:16] some of the particulars. So, with that [16:19] in mind, I think that was um next slide. [16:21] I think that really wraps up my I just [16:22] wanted to set the stage for today and [16:24] happy to take any questions, but [16:26] otherwise I'll turn it back over to the [16:27] chair. [16:29] So. [16:30] Great. [16:31] >> I'm actually just a just like a little [16:32] question. I know that [16:33] >> Absolutely. [16:34] >> HESS conversation is down the road, but it's just helpful to understand [16:37] what's coming. Like are those [16:39] COC support services dollars that that [16:42] would be coming? I haven't heard that [16:44] term before, HESS. [16:46] So, it's a particular subset of CDBGDR. [16:48] >> Correct. [16:49] >> Mhm. [16:50] >> Okay. [16:51] But it can only be used not for sticks [16:52] and bricks. It has to be used for [16:54] uh support services. [16:56] >> So, [16:58] Elma, do you want to [17:00] tackle this one at very high level? [17:02] She's our subject matter expert, so she [17:03] knows everything always at the top of [17:05] her head. [17:06] >> Well, at a very high level it could be [17:07] things like um referring folks to where [17:10] there are available there is available [17:12] housing. It's wrap-around services [17:14] either for economic security or housing [17:17] security. That's We haven't fleshed out [17:19] further what we could do. You mentioned [17:21] the COC, there's potential for engaging [17:23] them on identifying what the needs and [17:26] gaps are [17:27] and then better flushing out what the [17:29] program could do. But yes, it's [17:30] wrap-around services, so related to [17:32] housing, related to economic security [17:33] support services, but not actually [17:35] providing said [17:37] housing. [17:38] >> Okay. [17:39] >> Great distinction and I can certainly [17:41] follow up on that. So, whereas our other [17:43] programs have been capital investments [17:45] into housing, this is really the support [17:47] services that wrap around, really [17:48] support the individual individuals in in [17:50] terms of either access to housing [17:53] through case management, for example, or [17:55] other services like that, legal services [17:57] perhaps. [17:58] So, again, that's still in development [18:00] and we'll we'll be ready to come back in [18:01] the coming months to dig in. [18:03] >> So, I have a question. [18:06] Are there any actual consumers or people [18:09] that are impacted have been impacted by [18:13] displacement by the hurricane that are [18:16] still [18:18] unhoused and having these problems, are [18:20] they going to be part of this [18:22] new program that you're projecting and [18:25] creating because you can have all the [18:27] people in the room you want that are [18:30] developing ideas, but if you're not [18:32] actually having the people in the room [18:34] that it's impacting and having them [18:36] being part of the solutions and the [18:38] conversation, then it's void. [18:41] >> Mhm. [18:43] I think that's a great point and and [18:46] from my perspective, this is why I [18:48] really wanted to have the voice of the [18:50] Buncombe [18:52] long-term recovery group from their case [18:54] managers today. So, I think perhaps we [18:57] can revisit that when we hear from the [18:59] case managers because what I want to get [19:02] out of that conversation is to [19:04] understand the themes that they're [19:06] hearing, what they are hearing from [19:08] those individuals, Um, is why today [19:11] we'll hear from those case managers. So, [19:12] we can certainly follow up with that as [19:14] that conversation unfolds as our one of [19:17] our later agenda items. [19:23] » Nikki, so this program, I'm assuming [19:26] next time when you bring it back in [19:27] October, it's like this is the scope of [19:29] services we're proposing and then we're [19:31] going to go out and seek agencies to [19:33] execute on that. [19:34] >> It's [19:35] >> do an RFP? [19:36] >> certain, I mean, I'm generally speaking [19:39] um, partnering with what we call [19:40] subrecipients. So, yes, external [19:42] agencies is often our best approach just [19:45] given that we have such capacity in our [19:46] community of nonprofits to really [19:49] provide those services. So, from my [19:51] mind, I'm already fairly certain that would be our recommendation. Um, [19:55] there's of course always the opportunity [19:56] for municipalities or governments to [19:59] administer their own program, but again, [20:01] I think with our capacity in our [20:02] community, it's it's often the best [20:04] approach to partner. [20:06] >> So, what's the kind of time frame for [20:07] rolling out the services? Is this sort [20:09] of like first year kind of thing? [20:12] >> That's that's currently what we're [20:13] trying to do is is sequence within our [20:15] work plan when we're ready to then [20:18] provide that. So, right now, um, we do [20:21] have a deadline of the end of the year [20:22] to produce the the manual, so the policy [20:25] manual for all the eligible activities, [20:27] but then looking to early next year to [20:30] really start the process. So, a notice [20:32] of funding opportunity, soliciting [20:34] applications, reviewing those [20:36] applications and and so on and so forth. [20:38] That's some of the work that we've been [20:39] doing just this past week to really slot [20:42] that in. But I we're thinking um, early [20:44] next year, next half of next year is [20:46] when we really want to see this program [20:48] activate. [20:49] >> Okay, great. Thank you. [20:52] » Great. Thank you so much. [20:54] >> I have one other comment, Nikki. I think [20:57] it's really great that we're having a [20:58] long-term recovery group here today. I'm [21:01] really curious to see what they're what [21:03] they're actually doing boots on the [21:04] ground because we still have several [21:07] people in the communities that have been [21:09] trying to get housing that are still [21:11] displaced that I've been working with [21:14] for [21:15] over 2 years coming against all kind of [21:17] barriers. I don't remember seeing any of [21:20] these groups being part of that support [21:22] for them. So, I'm really curious to see [21:24] what they have to what they have to say. [21:27] >> Thank you. [21:31] » Well, thank you, Nikki. Um and for [21:33] everyone for their questions and [21:35] feedback there. [21:37] So, we have two more presentations [21:39] today. [21:40] I am going to hand it over to Robbie [21:43] Bisote. Did I say that right? [21:45] Um he is going to give a presentation on [21:48] updated housing unmet needs presentation [21:51] and we're a little ahead of ahead of [21:53] schedule, so I'm keeping an eye on that, [21:54] but I think we'll [21:56] have till like at least 12:51. Robbie, [22:00] is that [22:01] enough time? [22:01] >> Plenty of [22:02] >> Okay. Cool. I want to make sure we have [22:03] enough time for the last group, but uh [22:04] thank you. Take it away. [22:07] >> All right. Yes. [22:08] Thank you for having me today here. I'm [22:10] Robbie Bisote. I am the [22:12] CDBGDR implementation consultant for the [22:14] city assisting with disaster recovery. [22:17] And so, today again we're talking about [22:18] the housing unmet needs assessment and [22:21] update. So, Megan, next slide for the [22:23] overview. [22:25] So, to understand the impacts of an [22:28] unmet needs assessment, primarily you [22:30] look at FEMA individual assistance data [22:32] as the ability to understand housing [22:34] impacts. Obviously, [22:37] households, renters, homeowners apply to [22:39] that access to the individual [22:42] assistance. FEMA collects that data and [22:44] from there they start doing inspections [22:46] and verifications. [22:48] Um so, early on when we did the unmet [22:51] needs analysis, the original action plan [22:53] amendment, we had 2025 FEMA individual [22:56] data sets. And so, with the substantial [22:59] action plan amendment that we put in, we [23:01] had to basically look at updated FEMA [23:03] individual assistance data, which was [23:05] available [23:07] January 2026. [23:10] So, looking at unmet needs, it's a [23:12] different calibration of [23:14] SBA for economic development, [23:16] infrastructure sometimes looking at FEMA [23:18] public assistance or HMP, but housing [23:20] inevitably you're using FEMA individual [23:23] data sets to understand the impacts. So, [23:26] this presentation is going to kind of go [23:27] over the differences between owner [23:28] occupants and tenants. [23:31] Uh just to show you a different frame of [23:32] reference, we had a total of 14,589 [23:36] owner occupants that uh applied to FEMA. [23:39] We had 20,633 [23:42] renters that applied as of 2026. So, [23:45] basically a 10% change in owner [23:47] occupants from 2025 and about a 16% [23:51] change in renters applying since 2025. [23:54] Just to put it in frame of reference, [23:55] the city of Asheville has a total of [23:58] 93,000 [23:59] people in it. [24:01] The average household size is 2.43. [24:04] So, really you have about 38,486 [24:07] households. So, when you look at that [24:09] combined aspect of renters and owners [24:11] applying, essentially 91.52% [24:15] of your households applied for FEMA [24:17] individual assistance. You know, I've [24:19] done this for a long time and I just [24:20] want to applaud the city for [24:22] you know, telling the public to apply [24:24] that assistance because majority if not [24:26] all of your applicants that within your [24:28] population had the availability when it [24:31] was there. [24:32] Uh next slide. [24:36] All right, so let's talk a little bit [24:37] about the owner-occupied households. [24:39] Now, [24:40] with the uh updates in 2026, again [24:42] there's now 14,589 [24:44] households that applied, but the issue [24:47] with FEMA data is that it you're always [24:49] playing catch-up, right? And so, because [24:51] Asheville, you know, one of the fastest [24:54] CDBG awards in history after an event, [24:57] you're always playing in this kind of [24:59] limbo period of playing where the FEMA you know FEMA PA, HMP is never in [25:05] line when you're trying to create your [25:07] unmet needs analysis, okay? [25:09] So when we looked at the updated data [25:11] set, we realized the changes between [25:13] 2025 and the changes in 2026, FEMA had [25:17] only inspected 30% of your [25:19] owner-occupied households. And so when [25:22] we're trying to create an unmet needs [25:24] update for the substantial action plan [25:26] amendment, we kind of had to make some [25:27] assumptions in the absence of FEMA [25:29] actually inspecting those properties. [25:32] Because that is you know, math is math, [25:33] right? 100% should have been inspected, [25:35] they only inspected 30% which means 70% [25:39] of the households out of the 14,000 [25:41] individuals did not have an inspection [25:44] done. And so we try to do in the next [25:46] chart is going to be a little flow and [25:47] it's going to be a little more easier to [25:48] understand. This is a lot of data, a lot [25:50] to take in. But some key takeaways in [25:53] this is that with the observed damages, [25:55] had they inspected all properties, [25:58] probably 2,181 [26:01] owner-occupied homes may have had [26:03] substantial major damage and FEMA [26:05] estimates that exceeding $8,000 in real [26:08] property loss, okay? [26:11] We then looked at the FEMA property [26:13] insurance data as it relates to the [26:15] inspected homes and how many of those [26:17] houses either were uninsured or [26:20] underinsured. So in these assumptions [26:22] you're going to see in the chart next [26:24] that about 286 households were either [26:26] underinsured [26:28] or uninsured, excuse me, or 1,900 of [26:30] them being underinsured creating some [26:32] significant recovery challenges. So with [26:35] a culmination of this analysis, you're [26:37] looking at somewhere in the [26:38] approximation of $180 million in total [26:41] unmet needs for housing, [26:43] $123 million for those underinsured and [26:46] $57 million for uninsured properties. [26:49] But again, as Nikki just said, when we [26:51] started off, FEMA does not tell us [26:53] what's happened since then. So, if we [26:56] create an action plan based on 2025 FEMA [26:58] individual data sets, and we've got [27:00] updated since January 2026, of course we [27:03] did see that 10% 14% change in owner [27:06] occupants and renters, but it doesn't [27:08] tell the story about what has happened [27:10] from recovery from these points, all [27:12] right? So, next slide. To kind of put [27:14] this in perspective, because those are [27:16] key takeaways, we kind of just want to [27:18] walk you through the kind of funnel [27:20] chart of how we kind of re-updated the [27:23] unmet needs based on the FEMA 2026 IA [27:26] data set. So, we know for a fact there's [27:29] 14,589 [27:31] owner occupants that applied. And so, [27:34] FEMA inspected 30% of those, which would [27:36] have been the 4,387 [27:39] uh households, because they did not [27:42] actually uh inspect all of them. Of the ones they [27:45] did inspect, 658% [27:49] of them had something that was either [27:51] $5,000 or more, but not destroyed, okay? [27:56] So, again, this is [27:58] key takeaways here. We're making [27:59] assumptions based on the absence of FEMA [28:02] inspecting everything, all right? So, in [28:05] that assumption, [28:07] had they inspected all the properties, [28:08] there could have been somewhere around [28:10] 2188 owner occupants that received some [28:13] type of damage above $5,000, but not [28:17] destroyed. And I then have to then [28:19] ascertain out of the properties that [28:21] they did inspect, how many of those [28:24] properties were either uninsured [28:26] or underinsured. And so, that's where [28:28] you see this kind of flowchart, right? [28:30] Still using assumptions based on the [28:33] data that we had, [28:34] it would probably arrive at somewhere [28:36] around 286 households that have that [28:38] kind of major damage, which would [28:40] constitute about a $57 million unmet [28:43] need. [28:44] In retrospect, you're basically [28:46] um subtracting the two 2,188 from the [28:50] uninsured leaves you approximately 1,900 [28:53] people uninsured. Now, there's a vast [28:56] difference that you have to understand [28:57] in underinsured and uninsured, okay? [29:01] In every one of these scenarios, if a [29:03] person did in fact get an estimate and [29:06] get some type of physical loss, FEMA [29:08] most likely gave them some type of [29:10] repair assistance, okay? So, as we know [29:13] or may not know, any type of FEMA [29:16] individual repair assistance will be [29:17] counted as a duplication of benefit. [29:19] It's available for the recovery effort [29:22] in another different type of CDBG funded [29:23] program. Where the uninsured issue [29:26] happens is that with uninsured, even [29:30] with the FEMA individual assistance and [29:32] you not having any personal property [29:34] insurance as an additional buffer, your [29:36] cost of recovery is going to be more. [29:38] It's most likely going to have a gap of [29:40] somewhere about a $200,000 unmet need. [29:43] On the other hand, people who were [29:45] uninsured, typically uninsured means [29:47] that they went with a very high [29:49] deductible insurance plan and the [29:52] fortunate fact is what the HUD Universal [29:54] data says is that a deductible in and of [29:57] itself, the homeowner's responsibility [30:00] is not counted as a duplication of [30:02] benefit. It's only what insurance [30:04] actually paid. So, then they do have [30:07] that private property insurance as a [30:09] means to be able to recover along with [30:11] probably some type of FEMA [30:13] individual assistance for repair awards [30:16] so. Again, this is a point in time it [30:18] does not tell you what's happened since [30:20] the recovery effort. It doesn't happen [30:21] what's happening through philanthropic [30:23] money, through different means, through [30:25] private property insurance, through the [30:27] means of being able to recover with the [30:28] FEMA individual assistance repair award. [30:30] It's just a point in time. So, but I [30:32] think more grounded in truth is what we [30:35] know at least for ones that were [30:37] actually inspected because [30:39] and I you know, we really are trying to [30:41] address the uh the LMI community uh in [30:44] the owner-occupied uh setting. So, Megan [30:47] place, next slide. [30:49] So, to talk about this, is those are [30:51] again our ascertains. Again, we have the [30:53] ability to make ascertains in updating [30:55] unmet needs analysis. Is it a way that [30:58] HUD allowed us to move forward with [30:59] substantial action plan amendment and [31:01] adopting that substantial action plan [31:03] amendment with that unmet need analysis. [31:06] But, really ground truth in that into [31:07] the individuals that primarily are going [31:09] to be the hardest to uh to recover, [31:12] right? Your LMI community. So, [31:14] before we get too too far into like, [31:17] what does damage levels mean, right? [31:19] Because we're going to talk a little bit [31:20] about renters in a second, but [31:22] owner-occupants have a vastly different [31:24] categorization of [31:26] uh damage than renters do. [31:29] But, the way that FEMA constitutes [31:31] damage is severe, minor high, minor low, You see that on [31:36] the chart there. And so, what that [31:37] basically says, and HUD also says that [31:40] you primarily only look at three main [31:43] categories when you're doing an unmet [31:44] needs assessment. And that's severe, [31:47] major high, major low. So, when looking [31:50] at this, you have about 200 You have 23 [31:53] people in that kind of severe or [31:54] destroyed aspect. You know, I cannot [31:57] tell you whether or not they're they're the uninsured or underinsured [32:00] aspect of it cuz that it's [32:02] Every It's not a guarantee to see that data in that [32:05] data set. The next 134, the next 196. [32:09] So, in in reality, [32:11] you have a 153 [32:13] households that are LMI that have some [32:17] type of damage that would either [32:18] constitute a reconstruction or some type [32:20] of rehabilitation. Now, considering that [32:23] and in the absence of us understanding [32:25] that kind of recalibration of [32:27] assumptions in the number of the 2,188, [32:31] I can't tell you how many of those might [32:33] be LMI. I'm just ground truthing in what [32:35] I know right now. 153 households in [32:38] those major categories that you really [32:40] want to focus on. Now, you know, and you [32:42] guys talked a little bit about the [32:43] prioritization of the state level in the [32:45] ReBuild NC program, and it's kind of [32:47] trending in lines that kind of that [32:48] right around number about the ones that [32:50] applied. So, whether they applied [32:52] through the ReBuild NC program or were [32:54] able to recover on their own through [32:55] other private uh private property [32:57] insurance needs or FEMA individual [32:58] repair needs, you are maybe addressing [33:01] some of those either within ReBuild [33:02] program, private property insurance, or [33:05] through the philanthropic on the ground [33:07] uh recovery that's inherently happened [33:09] uh since the tropical storm Helene. [33:12] Uh but then let's talk about [33:14] >> interrupt to say [33:15] >> Great. I'll just interrupt to say like [33:16] so, you know, when I see these numbers, [33:18] for me again, it reflects a lot of I [33:20] think what we saw as we were looking at [33:23] the dashboards that we were receiving [33:24] from ReBuild NC about the number of [33:27] applications they were receiving. So, [33:29] again, I think a lot of especially if we [33:31] look at the severe FEMA verified loss, [33:34] like if if you were are are low income [33:36] and experienced significant loss, it is [33:38] likely that you are applying to these [33:41] programs of assistance. So, this again [33:44] for me represents [33:46] with, you know, assumptions that and [33:48] caveats that Robbie has shared, but this [33:50] does represent the impact to homeowners [33:52] for our low-to-moderate income sub-sect. [33:55] So, keeping our eye on this like as a [33:58] pretty clear picture of of what kind of [34:02] um low-income owner household impacts [34:05] were experienced across our city. So, [34:07] just keep that in mind as we again [34:09] reflect on on on the investments that [34:11] we've made with ReBuild NC, but then [34:13] think through what the long-term [34:14] recovery group is doing and how um how [34:17] those impacts will continue to show up [34:20] and and how to address those. So, [34:22] thanks, Robbie. [34:23] >> And [34:23] also, um is it okay if we ask questions [34:26] during? I just want to open up the floor [34:27] if anyone else has any questions. There [34:29] is lots of numbers up here, so I didn't [34:31] want to [34:32] save all questions. I just wanted to say [34:34] that if anyone has anything now [34:37] ask that rather than just waiting [34:38] afterwards. [34:39] >> Can I ask the clarifying question? When [34:42] you say FEMA individual assistance, I [34:45] guess the number like 92% of households [34:48] applied for this, that kind of made me [34:50] think is this referring to or does this [34:53] include that $750 [34:56] that individuals could apply for? [34:59] >> It absolutely does and that's I was [35:01] going to get to that point in a second [35:02] and when when you start seeing [35:04] is this same slide for household is it [35:07] low to low to moderate slide still up on [35:09] the on the on [35:10] >> Yeah, we're looking at the low to [35:11] moderate income households impacts, [35:13] yeah. [35:14] >> So let's let's look at that very very [35:16] last line cuz I mean you're probably [35:17] thinking wow 4,740 [35:20] LMI households are it's a big number but [35:24] in reality they probably just got that [35:26] food stipend, you know, I mean the [35:28] number between that you're probably [35:30] totally talking about a hundred maybe [35:32] that had somewhere between a thousand to [35:34] three thousand dollars in in in loss and [35:37] I mean [35:38] typically when FEMA individual [35:40] assistance repair awards we give give [35:42] that to them it's only going to be a [35:44] couple thousand dollars cuz in reality [35:46] that's what it probably takes just for [35:47] the minor cosmetic aspects of what [35:49] actually happened to their to the real [35:51] property loss. A lot of those numbers [35:54] are just people truly getting that that [35:55] stipend. [35:56] >> Right. [35:56] >> You know. [35:57] >> Then follow up question. [36:00] Like for example, I I applied and got [36:02] that $750 [36:04] stipend at the time. I did not have any [36:07] property damage. So [36:10] is there any like selective bias where [36:14] like does does FEMA inspect more of the [36:18] households that reported property [36:20] damage? Like is there a skewing in we're [36:23] saying you know 15% I think that's the [36:25] right number. 15% of the households that [36:28] FEMA [36:30] looked at their structure. Um [36:35] >> 30% inspections. I mean, here's [36:38] >> Also, they inspected 30% of the total [36:41] applicants, but then they only found [36:43] that a certain percent of that 30% [36:46] actually had structural damage. So, is [36:48] that 30% that got [36:51] physically evaluated? Does that [36:55] Did they look more at the households [36:57] that reported damage? My [clears throat] [36:59] point here is wondering [37:02] is it right to apply the assumption that a certain [37:09] percentage of households likely have [37:11] this structural damage if there was a [37:13] bias in only evaluating households with [37:17] that reported structural damage? [37:20] I hope that makes [37:20] >> necessarily I wouldn't go straight to [37:22] the bias aspect of it because, you know, [37:27] but [37:28] if there's not enough boots on the [37:29] ground, I mean, remember this is just [37:32] this is Asheville's [37:34] I data. This is not Buncombe. This is [37:36] not in Western North Carolina. So, you [37:39] only have so many people that can do [37:42] inspections, you know? And so, where you [37:45] they do it Yeah, they inevitably they [37:47] will inspect the ones where a person had [37:49] self-reported damage, but it could have [37:51] just been some of them got missed. But [37:53] you're also dealing with [37:54] a federal data set that people are [37:56] filling out on the fields. There's [37:57] inaccuracies in all that, you know? But [38:00] what this doesn't show is what we [38:03] and inevitably what the ReNew and See [38:05] program has is something called a DOB [38:07] database. So, that is more up-to-date so [38:11] that if a person does apply and that [38:12] we're missing that that linkage of that [38:14] inspection and it didn't actually occur, [38:16] they have access to be able to [38:18] understand that to infer any type of [38:20] duplication of benefit they might give [38:21] for a repair award. I just don't see [38:23] this. I'm not able to get see that in this in that data. But [38:27] I wouldn't go to the bias route. I think it was manpower just the not [38:31] enough inspectors in the field to be [38:32] able to do everything they needed to do, [38:34] you know? But I mean, but you see, I [38:35] mean, from a year's difference, you had, [38:39] you know, [38:40] 17% more renters apply, right? They They [38:43] typically don't do a lot of inspections [38:45] for renters cuz typically those are [38:46] going to you're going to see this in the [38:47] next slide is a lot of apartments. [38:49] Um but you did have a 17% increase in [38:53] owner occupants. That kind of probably [38:55] ticked up to you probably getting [38:57] another 2% from that from It was [38:58] probably It was probably 28%. So they [39:00] did about 2% more inspections in that in [39:03] that additional $10,000 and 10,000 um [39:06] people added to the the um [39:08] the individual homeowners, you know? [39:10] >> [clears throat] [39:11] >> Um [39:12] I mean, as it's it's it's it's the best [39:14] available data that we have, you know? [39:17] Um I mean, I think the resources [39:19] collectively as a team, you know, the [39:21] long-term recovery group, you know, the [39:23] different uh COCs, the philanthropic um [39:26] on the ground to the ears are going to [39:28] be able to fill some type of unknown [39:29] gaps of with the absence of FEMA FEMA [39:31] data is not going to be able to tell [39:32] you, you know? [39:35] » Great. Thanks, Robbie. And just um [39:38] for Logan, if you can turn our speakers [39:42] up just a little in this room, that'll [39:43] be helpful. We're struggling just a [39:45] little bit to hear in the room if that's [39:47] possible. But sorry to interrupt, [39:48] Robbie. Why don't you go on to the next [39:50] part cuz I do think um unpacking the [39:52] renter impact is also going to help [39:54] complete the picture of our housing uh [39:57] situation. So, let's keep going. [40:00] >> Absolutely. So, the renter household [40:02] actually accounts for your largest uh [40:05] population for individual assistance. Um [40:08] 220,600 [40:09] individuals. 61% of those individuals [40:12] are LMI households. But to your point, [40:15] uh Eloise Eloise, [40:18] Um [40:19] what we're looking at is substantial [40:20] impacts beyond the water and power [40:22] outages because [40:24] in the absence of you actually having [40:26] any personal property loss, which we're [40:28] going to talk about on this FEMA looks [40:29] at renters a little bit different, all [40:31] right? Most of these individuals got the [40:33] stipend, right? So, we really want to [40:34] look beyond the water and power outages. [40:36] That's That's typically what it would [40:37] have would have gotten that stipend for. [40:39] So, with that, we had 1,827 renter [40:42] households with documented personal [40:44] property damage. Of those, 63% were low [40:47] to moderate, or 1,159 households. The [40:51] remaining unmet renter need appears to [40:52] be concentrated primarily on 424 [40:55] impacted LMI households living in rental [40:58] houses and duplexes. I want to focus on [41:00] rental houses and duplexes to show you [41:02] even more in this next slide. And then [41:04] we're going to talk about 47 households [41:06] with the most significant property [41:07] losses within that category of single [41:10] family and duplexes. [41:12] Um so, the next slide. [41:15] So, these are truth, right? So, these [41:17] are 20,633. [41:21] Um [41:22] again, FEMA did not inspect all of [41:25] these, but with that, we do know where [41:27] they live, right? So, we do know what [41:29] their income is. 61% of those 12,000 [41:32] were LMI, 24% non-LMI, and because this [41:36] is a voluntary question that you don't [41:38] have to answer, you had about 3,000 [41:40] people, or 14% of the individuals not [41:43] reporting their income. Now, [41:45] it's it's really evident, you know, [41:47] where you live matters because where you [41:51] live is how it the the facility in and [41:54] of itself recovers. So, [41:56] 52% of those 20,000 people live in [41:59] apartment complexes, okay? [42:01] Apartment complexes inherently have [42:03] private property insurance. They recover [42:05] through that private property insurance. [42:07] They don't usually They don't get FEMA [42:09] individual assistance to do that. Of [42:11] course, there is a rapid multi-family [42:13] program that is offered through FEMA. [42:15] I'm not sure if any of them took [42:16] advantage of that, but at we've looked [42:18] through the Bowan study, we've looked [42:20] through the different reoccupying of the [42:23] LIHTC deals, the market rate [42:26] developments, and a lot of those have [42:27] recovered. So, in essence, [42:29] the renters have had the opportunity to [42:31] be rehoused under the means of private [42:33] property insurance. Now, the issue with [42:36] individual living in duplexes and and [42:38] housing and single-family housing, 33% [42:41] of them, [42:42] they can't recover, right? I mean, the [42:44] landlord is the person who has to [42:46] recover. In the absence of the landlord [42:47] having insurance for the coverage of it, [42:51] they might not have the ability to still [42:52] occupy that house, right? And then the [42:55] other combined types, it's a misnumber [42:56] in there. You have dorm rooms, military [42:59] housing, nursing centers, a lot of [43:01] different combined weird and it's Again, [43:03] this is FEMA data. You're it's you're [43:04] beholden to the person checking the [43:06] right box of who's actually applying [43:08] somewhere. So, I really want to focus on [43:10] those uh those housing and duplexes uh [43:13] so, the next slide because you know, [43:14] we're talking about the you know, the [43:16] assistance to low to moderate [43:18] households. Uh next slide. [43:20] We want to look a little bit about what [43:22] is their impacts related to their [43:24] personal property loss. Now, I mentioned [43:26] earlier that, you know, FEMA has a way [43:29] of defining things on an owner basis. [43:31] It's vastly different from a renter [43:33] basis. [43:34] So, on an owner basis, they look at what [43:36] is the damage relative to the real [43:38] property loss, and they categorize those [43:40] in the same way, severe, minor high, [43:43] minor low, minor, and so on. [43:44] The way that FEMA constitutes um damages [43:47] for renters, it's based on their [43:49] personal property loss. [43:51] And just to kind of put it like in a [43:53] crosswalk, okay? Let's focus on major [43:56] high. So, if a person, a renter, [43:59] is major high, they have a $5,500 to a [44:02] $9,000 personal property loss. That's [44:05] equatable [44:06] to if you look at the structure damage [44:09] on the owner occupant side of a house [44:11] having somewhere between 15,000 and [44:13] 28,800 [44:15] dollars in real property loss. So that [44:18] tells you that that house most likely is [44:21] either on the cusp of a reconstruction [44:23] or definitely needs rehabilitation. [44:25] Okay? So as you see here, the [44:28] apartments, yes, inherently you have a a [44:30] large number of individuals in LMI [44:32] living in apartments, but like I said, [44:34] majority of those individuals have [44:36] probably been rehoused through the [44:38] ability for those private property [44:40] insurance claims to be able to bring [44:41] those apartment units back online. Where [44:44] we need to focus attention on are [44:45] housing and duplexes. So of the ones [44:48] that you typically want to care you [44:49] really want to look at it is typically [44:51] like the HUD wants severe, major high, [44:54] major low, and they kind of stop there [44:56] in the unmet needs analysis, but I don't [44:58] want to look overlook the individuals [45:00] that are in the minor high cuz $2,500 to [45:03] $3,400 in personal property loss could [45:06] be something that is their car got [45:08] flooded or they probably got some type [45:11] of water on the first floor to damage [45:13] some type of furniture. So there FEMA [45:15] gives them an award for personal [45:17] property loss to be able to help them [45:18] recover from a from a loss perspective [45:20] for their personal property, but it does [45:22] not allow them the opportunity to have [45:24] the house rehab. It has to be done [45:26] through other means. So [45:28] with that, you know, early on in the key [45:30] takeaways, I talked about 424 people [45:33] living in those housing duplexes that I [45:34] really want to focus [45:36] the attention on those 47 renter [45:38] households. That's going to be the ones [45:39] that are in major high, major low, and [45:42] minor high. Uh and just giving you an [45:44] option an opportunity to understand how [45:46] they probably may have been served uh is [45:49] in the next slide. [45:50] So um I'm very familiar [45:53] >> put a fine point on that cuz just again, [45:55] my takeaway as and at least this kind of [45:57] goes back to what you're saying earlier. [45:59] So when we look Let me go back just a [46:01] second. when [46:03] again, looking at this, understanding [46:05] that personal property damage that [46:07] renters experienced, [46:10] as as Alisa said earlier, you can see in [46:12] that minor low, it's likely that, you [46:14] know, the the the power outage, the [46:16] water outage caused that damage, right? [46:19] So, fridge went out, lost all the food, [46:21] freezer went out. That's where we're [46:23] seeing that. But again, like trying then [46:25] to zero in on where were impacts felt [46:28] that maybe does not have a clear line of [46:31] recovery, right? And so, again, as as [46:34] Robbie points out, trying to understand, [46:36] well, what is happening in the framework [46:38] of single-family or landlord-owned [46:41] single houses or duplexes, what are [46:43] their options for recovery? Because our [46:45] programs have been focused on [46:48] single-family homeowner-occupied, right? [46:50] And new rental construction. But then, [46:53] what is what is what is there for people [46:55] who have been renting whole houses that [46:57] may or may not have recovered. Um [46:59] And then, yes, when Robbie and I were [47:00] talking about this, you know, one thing [47:02] that we're tracking now is Renew NC's [47:04] program for that underserved population. [47:09] So, they are And And Robbie, take it [47:10] away. I'll let you kind of walk us [47:11] through this, and then we'll wrap up, [47:13] cuz we have just a couple more slides. [47:14] >> here as well. [47:15] >> Yeah, go ahead. [47:16] >> Does housing impact include things like [47:18] private roads and bridges or access to [47:20] the home? [47:22] >> Um that would be [47:24] it would be that would be typically the [47:27] responsibility It depends on if it's a state-owned road, uh which [47:33] >> private road, like driveway. [47:35] >> Yeah, private road. I mean, you know, [47:37] under the Renew NC program, they do [47:40] allow a private property road to be a [47:43] component of the [47:44] eligible expense if it's the necessary [47:46] egress for them to to leave it. But from [47:49] the renter household perspective, I [47:52] don't think that program [47:55] I don't speak [47:56] I don't know enough about [47:58] the small rental program, but I don't [48:00] think that was a component of that [48:01] particular program. But it was something [48:03] for the owner occupied um [48:05] >> So it's included in these numbers here? [48:08] >> Um for the renter for the LMI renter [48:10] households? [48:11] >> Yeah, access to their property or to [48:14] their [48:14] >> No, it's it's not [48:17] but I can do some more research. I can [48:19] get back to you on that. I mean, you [48:21] know, I ran a very very similar program [48:23] to this in Louisiana called the [48:24] Louisiana neighbor neighborhood program. [48:27] Um we it was a $47 million program that [48:29] we did about 339 units out of it. Um [48:33] what's different in this program is that [48:35] if you if you go to the [48:37] Let's go to the renewal one. The [48:38] difference in this program is $57 [48:40] million. [48:41] They have capped max caps awarded [48:43] $450,000 [48:45] per project. So that's where I'm [48:47] thinking maybe they do have the right away access to those roads if [48:51] you're saying that up to $1.5 million [48:53] could be an eligible project because [48:55] typically the fourplexes don't [48:58] necessarily need $1.5 million to cover [49:00] so maybe they do have access roads that [49:02] I could look look more into that to see [49:03] what the eligible uses could be. [49:06] Um [49:07] >> [snorts] [49:07] >> And then I'll I'll just share too. So [49:09] when we So this program is now the [49:12] application period is has concluded as far as I understand and we're just [49:17] tracking again, this is a a public [49:19] dashboard that Renew and See populates [49:21] on their website. You can hover over the [49:23] different counties and we saw that 32 [49:26] applications have been received for [49:27] Buncombe County. [49:29] So it's just again a point of reference. [49:31] Um [49:32] And I think just checking time right [49:34] quick Robbie, any final questions? This [49:36] was the conclusion of Robbie's slide and [49:38] then we'll turn it over to Buncombe [49:39] County's [49:40] >> Yeah, I think [49:41] >> [clears throat] [49:41] >> the bigger impact for these renters is [49:44] that where you see property personal [49:46] property damage, you saw likely saw [49:48] property damage which isn't covered by [49:50] this program, but these were all [49:52] low-to-moderate income households, [49:54] likely renting in older apartments as [49:57] those landlords made improvements to [50:00] those important apartments and the [50:01] leases came up for renewals, the rents [50:04] went up. And what we're seeing is that [50:05] people are being displaced because they [50:07] can't afford the increase in rents. [50:10] So, this [50:11] that property damage and then the [50:13] insurance coverage for it is creating [50:14] displacement in the community amongst [50:16] this group of people and that's a lot of [50:18] people just to displace. If you go back [50:20] to the slides, I mean [50:22] you could you know, if you got even amongst those people who [50:27] are down in the lowest category, you [50:29] could have water damage in units, people [50:31] are coming and replacing ceilings, [50:33] painting units, replacing appliances, [50:35] and then those apartments all become [50:37] unaffordable. [50:39] And I think that's the real crisis [50:40] that's occurred in the community for [50:41] those individuals. It's not the loss of [50:44] a couch, it's the loss of their unit. [50:47] >> Absolutely agree. [50:48] >> Right, cuz cuz that's what we were [50:50] correlating, right? Is that what we're [50:53] seeing here is your personal property [50:54] damage, whether it's your couch or your [50:56] you know, materials in your home, your [50:57] stuff. [50:58] >> Right. [50:58] >> But really that correlation of dwelling [51:00] damage is is is is got to be very high. [51:03] So, when you see a lot of property [51:04] personal property damage, you got to [51:06] know that that structure's got to be [51:08] >> Yes. [51:08] >> challenged, too. [51:09] >> And then once you rehab a unit, then you [51:12] can charge more money for it. It's not a [51:14] $1,100 a month unit, it's a $1,400 a [51:16] month unit. [51:17] >> Yeah, the beauty of the renewal and CDBG [51:20] program is that the any person partaking [51:22] as a landlord in this program would have [51:25] to have a 10-year affordability [51:27] commitment on the on the unit that [51:29] served. So, [51:31] um while those person those individual [51:33] might have been displaced because their [51:36] unit was became you know, [51:38] uninhabitable, with the actual [51:41] rehabilitation reconstruction of this [51:43] single-family duplex street tri's or [51:45] quads, [51:47] the landlords have to rent to LMI [51:51] households and it's rent restricted for [51:53] 10 years in that program. [51:57] » But that's the [51:57] >> So you really want to bring more of [51:58] those programs [51:59] >> 32 households that got covered by that [52:01] program? [52:01] >> Well, that's Yeah. [52:03] >> Yeah. That's what it was. [52:04] >> No one's covered yet. [52:06] >> It's just in in application. So [52:08] um [52:11] Okay. [52:12] I'm keeping time for you, Josh. So if we [52:14] need to move on um [52:16] >> That seems okay. [52:17] >> Yeah. Uh thank you, Robbie, for that. [52:19] was really helpful. Um I think it'd [52:21] be good cuz we got public comments still [52:24] and it'd be good to make sure that we [52:25] give um LTRG at least 20 minutes. So [52:29] thank you, Robbie. Um [52:31] for the next [52:33] presentation here, um [52:36] we are going to have a uh presentation [52:38] from the long-term recovery group. [52:40] They'll have 20 minutes. [52:42] Um and uh Sarah Roth will be doing the [52:44] presentation. Um [52:46] >> Great. It's [52:48] 12:55. So we'll have like at least until [52:50] 1:15. [52:51] >> Okay. And that's for the full thing [52:53] including [52:54] both parts, right? [52:55] >> Yeah. [52:55] >> Okay. [52:56] >> Yeah. I think we can go like a hair over [52:58] if we need to. [52:59] How much public comment do we do we [53:00] have? [53:01] >> We No, we don't really We don't have too [53:03] much public comment. [53:04] >> Oh, yeah. So we can go a little past [53:05] that. [53:06] >> Past that's fine. And is it okay um um [53:08] like the other presentation to ask [53:10] questions during? [53:11] >> Totally. [53:11] >> Okay. Great. [53:12] >> Yeah. [53:13] Great. Awesome. Well, thanks for having [53:14] me. Um my name is Sarah Roth. I'm the [53:17] interim executive director for the [53:19] Buncombe County Long-Term Recovery [53:20] Group. I'm also the senior director of [53:22] community resilience at United Way. So I [53:25] kind of wear dual hats um in this role. [53:28] Um and yeah, if you want to just go [53:30] ahead and go to the first slide, I [53:31] wanted to give a little bit of sort of [53:33] context setting around sort of who we [53:35] are and what we do. [53:36] Um and a lot of what we think about, we [53:39] really handle household level recovery. [53:42] So it's really on that individual basis. [53:44] Households apply if they need [53:46] assistance, and then we're working with [53:47] them through the process. So, our [53:49] process, we think of it as a four-step [53:51] process. We have our intake. Um it is an [53:54] online form that captures their [53:56] household information, demographics, um [54:00] their damage self-reported damage [54:02] assessment. Um and then we basically [54:05] take that information, and it gets [54:06] prioritized based on the household. So, [54:09] looking at factors, is it a household [54:11] with children? Is it a household with [54:13] seniors? Did they have severe damage or [54:15] minor damage? Did they get insurance? [54:17] All those things sort of roll up into [54:19] somebody's prioritization. [54:21] And then we take that and then determine [54:24] their eligibility for um full case [54:26] management. Um and so, we have different [54:29] case management agencies. So, like Nikki [54:32] said earlier, if we've so many different [54:33] partners in our community that are [54:35] already doing work, we're partnering [54:37] with a lot of those agencies to provide [54:39] wraparound case management services. So, [54:42] once we sort of get a case out a [54:44] household out to our partners, they then [54:47] work with them to identify what are [54:48] their remaining needs. Let's develop a [54:50] recovery plan and help them see through [54:53] getting connected to recovery resources. [54:56] So, right now, um we have a couple [54:58] different recovery resources that are [55:00] available. So, we do have a construction [55:03] um program. It is not us doing direct [55:06] construction work. Again, it's a partner [55:08] network of construction partners. So, [55:11] we're working with places like Fuller [55:13] Center, Disaster Rebuilders, Valley Hope [55:15] Foundation, a number of different [55:17] agencies that we can then say, "Here's [55:20] this household. We have this identified [55:22] need." and match them with that partner. [55:24] Um we have data sharing agreements with [55:26] both FEMA and renew. Um and so, when a [55:30] case comes in, we are able to match with [55:32] the FEMA data, so we can then identify [55:34] what this person has received from FEMA. [55:37] And then we also have a part a data [55:38] sharing with Renew, so that we can [55:40] understand is this somebody that's [55:42] already in the Renew pipeline, so we [55:44] just need to support them with case [55:46] management, or is it someone that was [55:48] denied or withdrew from Renew and get an [55:51] understanding of why that is and then [55:53] figure out what partner we might want to [55:54] what match them with. [55:56] Then we have TRA assistance, so the [55:58] temporary relocation assistance. So, [56:01] this is really moving needs, storage [56:04] needs, [56:05] um and in the future we'll have some [56:07] temporary rental assistance that's just [56:10] while someone is going through the [56:11] rebuild time frame. Um so, it's really [56:14] to cover that bridge funding, and a lot [56:17] of these referrals we're getting from [56:18] Renew. So, Renew can cover the overnight [56:22] cost of somebody who is in their program [56:25] and has to be out of their unit while [56:28] the rebuild is happening. They cannot be [56:30] or the repair, they cannot be in their [56:31] unit, so they have to vacate the home. [56:34] They're then the they're paying for the [56:36] overnight cost, but any of the moving [56:39] truck, a storage unit, anything like [56:41] that is not covered. So, those referrals [56:44] are coming to us to help meet that need [56:46] either through volunteer support or [56:48] through financial assistance. [56:51] We also then have a fund available for [56:52] moving supplies and try to connect [56:54] people to if they need a mattress or a [56:57] washer dryer, something like that, so we [56:59] have that available. And then we do have [57:01] a bucket of sort of [57:03] flexible financial assistance, right? [57:05] Where it's those [57:08] last minute needs that are still [57:10] unaddressed that they weren't able to [57:11] meet either through their FEMA [57:13] assistance or they didn't apply or [57:14] anything like that, we can help them [57:16] meet those remaining needs for those [57:18] homes. [57:19] >> I think I see one one question up there. [57:22] Elise, do you have a question? [57:23] >> Yes, um I'm sorry if I missed this, but [57:25] is is the long-term recovery group part [57:28] of the Buncombe County government or is [57:30] this a different organization that's [57:33] >> Yeah, it's different. Yeah, so [57:36] we are separate right now. United Way is [57:38] the fiscal sponsor and staffing partner [57:41] for this and it is a collaboration of a [57:44] number of different partner [57:45] organizations who are all doing the [57:47] work. [57:49] This all began sort of really quickly [57:51] after the storm. FEMA approached United [57:54] Way and was basically like, "So, [57:56] typically after a storm a long-term [57:58] recovery group forms." Right? We're [58:00] like, "I've never heard of this before." [58:02] Learned a lot about it, tried to figure [58:04] it out and it's really to cover the gaps [58:06] that FEMA leaves behind in essence, [58:08] right? We know FEMA assistance does not [58:10] cover enough [58:12] and so it's really trying to connect [58:14] with a lot of the community partners who [58:16] are doing the work. We have a lot of [58:19] agencies that came into our community [58:21] who are doing rebuilds or providing [58:23] support. We have a lot of kind of [58:25] homegrown organizations that started up [58:27] right after the storm and so this is a [58:29] network of folks that are trying to all [58:31] work together. So, it's it's supporting [58:33] that household journey and then bringing [58:35] those partners together so everyone is [58:37] working together. [58:39] >> And what is the source of funding? [58:42] >> We have a number of different sources. [58:45] It's all Right now, it's all grants. So, [58:47] we have a large grant from Red Cross [58:49] right now which is our predominant [58:51] source but we have other grants from [58:53] Dogwood, from United Way North Carolina, [58:56] the United Way here, WNC Bridge [58:58] Foundation. So, we have small buckets [59:01] from different sources but it's all [59:03] private dollars so there's no state or [59:05] federal funding for it. [59:07] >> Thank you very much. [59:08] >> Yeah. [59:09] >> Okay, so I have a question. [59:12] So, you're saying that I know that you [59:15] say you get a lot of your clients from [59:17] Renew NC. [59:19] Um working with them. So, [59:22] you're and then also stated that a lot [59:24] of your funding there's really no state [59:27] and federal [59:28] stipulations. Is Is that what I'm [59:30] hearing as far as like how you can help [59:32] a family? [59:33] >> Yeah, and so the clients we're getting [59:35] for Renew are just that temporary [59:37] relocation assistance. We're not [59:39] necessarily that's not our case [59:40] management services. [snorts] So it's [59:43] just that one bucket. Um but yes, that's [59:45] correct. I mean, we're getting referrals [59:47] from Renew, but there is no state [59:49] funding for the support around storage [59:52] or moving. So we are using the [59:54] philanthropic dollars that we have [59:55] through grants to support that. [59:59] >> So I mean, what I'm asking is so I'm [1:00:02] working with several families and [1:00:05] um I've been in some of these long-term [1:00:06] recovery meetings with with different [1:00:09] groups and stuff that are that are [1:00:11] working toward different, you know, [1:00:14] talking about different resources and [1:00:15] things that they have. So the families [1:00:18] that I'm working with, they do not meet [1:00:19] the requirements up under Renew [1:00:22] uh for different reasons, which I won't [1:00:24] take a lot of time with right now. [1:00:26] >> Yeah. [1:00:26] >> Uh [1:00:27] and um two of them don't, but one of [1:00:30] them has been up under Renew, I guess [1:00:33] we're going on like a year and a half [1:00:34] now waiting to see if this family is [1:00:36] going to finally get to their home and [1:00:38] their roof is caving in. But um the [1:00:41] other two, one of them they really could [1:00:43] not meet the guidelines up under Renew [1:00:46] for different reasons. So I'm wondering [1:00:50] and from from hearing you what you just [1:00:52] said, [1:00:53] making a connection with your [1:00:55] organization to see if there's something [1:00:56] because we also one of our other [1:00:58] families is receiving a lot of support [1:01:01] from the Red Cross [1:01:02] >> Mhm. [1:01:02] >> because um they were they were denied [1:01:04] different things by Renew. But the other family, we're still like [1:01:09] working with the city of Asheville as [1:01:11] far as like getting stormwater stuff [1:01:14] taken care of so that [1:01:16] organizations can actually come on and [1:01:18] build the home and get these families [1:01:20] back into their own [1:01:22] So, I would love to have your your [1:01:24] information so that I can make that [1:01:27] connection and just see [1:01:29] have a conversation as to see if this is [1:01:32] something, some type of wraparound [1:01:33] support that you can provide for these [1:01:36] families and meet with these families. [1:01:38] >> Yeah, that does I mean that is what our purpose is is to fill the gap that [1:01:43] other services are not able to fill and [1:01:45] because our money is not state money, [1:01:48] it's a lot more flexible in terms of the [1:01:51] requirements. [1:01:52] Um and so those are definitely folks [1:01:53] that you could, you know, we could [1:01:55] support and try to get connected to case [1:01:57] management and then work through. So, [1:01:59] absolutely and I'm realizing I should [1:02:01] have put all the contact information on [1:02:02] the slides and I didn't so I will make [1:02:04] sure that all of that gets to Nikki and [1:02:06] goes out to you all. Um but yeah, so [1:02:09] this is just high-level kind of where [1:02:11] we're at number wise. Um so we've had [1:02:14] and we started doing intake in August of [1:02:19] 25. [1:02:21] Um and so to date we've had 1,162 [1:02:25] households um through our intake. We [1:02:28] currently have 408 active case [1:02:31] management cases and that's through the [1:02:33] partner network of eight case management [1:02:35] agencies. We have 123 [1:02:39] construction cases in our pipeline so [1:02:41] those are all households that have done [1:02:43] the intake and then identified that they [1:02:46] have a home repair need specifically. [1:02:49] We have done rounds of just general [1:02:52] rental assistance as well as eviction [1:02:54] prevention so a little over a million [1:02:56] dollars specifically around rental and [1:02:59] eviction prevention and then um a little [1:03:02] over 300,000 dollars specifically on the [1:03:04] construction support. Um so we're able [1:03:07] to provide those construction partners [1:03:09] that are doing the work with material [1:03:10] funds or contractor costs um on the [1:03:13] project by project basis. [1:03:16] Go ahead. [1:03:18] A little bit about who we're serving. [1:03:19] So, um in April, home repair sort of [1:03:22] bumped to number one for us in terms of [1:03:25] what folks were identifying as a need [1:03:27] coming through our web portal. Um we [1:03:30] have predominantly under 80% AMI. That [1:03:34] is not a requirement for our services [1:03:38] because of that prioritization that I [1:03:39] talked about earlier. It sort of all [1:03:41] rolls up that in theory you could have [1:03:43] someone with a little bit higher, but [1:03:44] high household needs and high damage. Um [1:03:47] and really about half of our folks are [1:03:49] under 30% AMI. [1:03:51] Um rural households, about a little over [1:03:54] half. That's a self-identification. [1:03:57] So, it's not like a USDA designation or [1:03:59] anything like that. That's just someone [1:04:01] identifying that, you know, our is a [1:04:03] rural property. [1:04:05] Um and then about a quarter for [1:04:06] households with a disability, households [1:04:08] with children, or households with [1:04:09] seniors. Um and then about 8% um are [1:04:12] Spanish-speaking households. And then I [1:04:14] didn't have as a chart cuz we've only [1:04:16] done it for about a month. We've started [1:04:18] tracking um race data. Um and so, in [1:04:22] July, we had it was about 69% white, 19% [1:04:26] black or African-American, and 8% [1:04:28] American Indian or Alaskan Native. So, [1:04:30] that's a new We're trying to, you know, [1:04:33] use this information to then also help [1:04:35] do outreach to make sure that we're [1:04:37] reaching communities that maybe [1:04:39] historically weren't accessing services. [1:04:41] So, we can use this data to help inform [1:04:44] um our outreach plan. [1:04:46] Go ahead. [1:04:47] Um the So, the housing assistance I [1:04:49] mentioned earlier, again, it was about [1:04:51] 600,000 for eviction prevention, and [1:04:54] then 480 for rental assistance. Both of [1:04:57] those had to be storm-impacted. [1:05:00] Um but the eviction prevention was very [1:05:02] specifically tied to enrolled in case [1:05:04] management and they're facing eviction. [1:05:07] Whereas, the rental assistance, they did [1:05:08] not need to be in case management, but [1:05:10] they just needed um [1:05:12] they had a storm impact and needed [1:05:13] rental assistance. And we worked with [1:05:15] the six different partner agencies to [1:05:17] administer these funds. So, um like [1:05:20] Eblin Charities, Grace Covenant [1:05:22] Presbyterian Church. So, a number of [1:05:23] different partners who were actually the [1:05:25] ones administering that fund. And at [1:05:28] this point most of that is now spent. [1:05:31] So, there really isn't much in terms of [1:05:33] the eviction prevention or general [1:05:34] rental assistance. Um and really as that [1:05:37] has sort of winded down and as we get [1:05:40] further from the storm it gets harder [1:05:42] and harder to tie specifically [1:05:45] like a rental assistance need back to [1:05:47] the storm. So, at the moment we're [1:05:49] really focusing on that temporary rental [1:05:52] assistance for folks who are going [1:05:53] through a rebuild or repair to provide [1:05:56] that sort of bridge um assistance. [1:06:00] Go ahead. [1:06:01] This is that temporary relocation. So, [1:06:03] right now we've received a little over [1:06:05] 100 referrals. These are outside of [1:06:07] those numbers I shared earlier. So, [1:06:09] these are separate cases coming straight [1:06:11] from Renew. [1:06:12] Um that really Renew like I said is [1:06:15] paying for those overnight costs and [1:06:18] then we're identifying any of those sort [1:06:20] of supplementary needs. Needing to move [1:06:22] out of the home, they need a storage pod [1:06:24] on their property, or they need a [1:06:26] storage unit. Um some is pet boarding or [1:06:29] just challenges with housing um because [1:06:32] right now a lot of contractors are [1:06:33] trying to they're finding hotels, but [1:06:35] that hotel won't allow a pet. And so, [1:06:38] we're trying to help folks sort of [1:06:39] navigate through that temporary [1:06:41] relocation assistance process and um [1:06:44] it's long and complicated. So. [1:06:48] Um construction. So, here's sort of um [1:06:51] and these numbers the numbers here are a [1:06:53] little different than the numbers there [1:06:55] cuz I pulled them at different times. I [1:06:56] probably should have double checked [1:06:57] that. But, so we have 36 active [1:07:00] projects. So, those are ones that are [1:07:02] matched with one of our construction [1:07:04] partners. [1:07:05] Um 119 [1:07:07] um in the pipeline. I know the previous [1:07:09] one I think said 123, but you know, they [1:07:11] shifted as they close. So, those are [1:07:14] ones who have identified a home repair [1:07:15] need. That eight completed projects is [1:07:18] actually now 13 as of this morning. So, [1:07:20] we have 13 completed projects. And then [1:07:23] we have seven partner agencies that have [1:07:26] those 36 projects. And this is a map [1:07:29] that sort of shows [1:07:31] the construction projects that have [1:07:33] completed our pre-screens. So, that [1:07:35] means they've actually filled out the [1:07:37] form and submitted their [1:07:40] homeowner documentation, any sort of [1:07:43] income verification. So, that's where [1:07:45] sort of [1:07:46] the [1:07:47] general area of where we've received [1:07:49] most of our [1:07:51] completed ones. Yeah. [1:07:52] >> a question. Yeah, I've always been [1:07:54] interested in in getting more home [1:07:55] repair data. [1:07:56] Do you have like a cost per [1:07:59] unit data and just any other kind of [1:08:02] qualitative or anecdotal data on the the [1:08:05] types of repairs that you're seeing? [1:08:07] >> Yeah, it's really varied. And a lot [1:08:09] happens where, you know, so there's [1:08:12] doing another presentation today that [1:08:14] actually has a few of those. So, it's [1:08:15] great. It's good practice for me. But, [1:08:18] so [1:08:19] some that like they'll get referred for [1:08:21] one problem that they've identified. So, [1:08:24] we had one that was basically referred [1:08:26] to us for an HVAC that got flooded. So, [1:08:29] they were sort of working on that. But, [1:08:30] then the partner that went out there [1:08:32] actually identified there was an [1:08:33] additional roof need. So, like then [1:08:36] being able to pull that together and you [1:08:38] know, we were able to provide the [1:08:39] funding for that to be completed. That [1:08:42] partner pulled in a lot of volunteers [1:08:44] and other donated [1:08:46] materials to be able to pull that [1:08:47] project off. So, it kind of takes that [1:08:49] sort of multi-point. The other is like [1:08:52] filling a gap for things cuz we have one [1:08:55] referral that came in that was denied [1:08:57] through another program because someone [1:08:59] in the house is undocumented, but the [1:09:02] homeowner is a US citizen. But they were [1:09:05] denied services and so they have now [1:09:07] come through us and they're going to get [1:09:10] they were in a mobile home and are now [1:09:12] going to get a stick-built home on the [1:09:14] property. So it really is case-by-case [1:09:17] and it varies. In terms of spend, we we [1:09:20] do have a cap on what we can spend. So [1:09:23] right now it's about 10 to 15,000 for a [1:09:25] repair and then it's 40 to 60,000 for a [1:09:29] full rebuild, which we know is not [1:09:32] enough for a full rebuild, right? Who [1:09:34] can build a house for $60,000? Nobody. [1:09:37] Um and so it really that's where the [1:09:39] collaborative network comes in that if [1:09:41] we have a partner that can bring some of [1:09:43] the funding that they have, we can put [1:09:45] in some additional funding, pulling in [1:09:47] volunteers for the labor in order to do [1:09:50] it and then pulling in like the moving [1:09:52] supplies, the furniture and donated and [1:09:54] things like that. So trying it's it's a [1:09:56] piecemeal together kind of process um at [1:09:59] for each individual household. Um so [1:10:02] yeah, the the projects really truly [1:10:05] vary. Now we're seeing a couple more [1:10:07] where it's a access issue in addition to [1:10:11] a home repair issue. So they can't start [1:10:14] the project until the access issue is [1:10:16] solved. Like the private road, private [1:10:18] driveway, all those pieces that that [1:10:20] needs to be solved first before a home [1:10:23] repair can be solved. And we do have two [1:10:26] partners that are really doing sort of [1:10:28] private road and bridge repair, which [1:10:30] has been huge because I said that you [1:10:33] can't start if you can't get there. Um [1:10:35] especially if you need to get there with [1:10:36] heavy machinery or anything like that. [1:10:39] So [1:10:40] yeah, it's not enough. You know, some of [1:10:42] the state budget, you know, has funding [1:10:45] um for more rebuilds. We had done when [1:10:48] the um [1:10:49] there was the emergency management VOAD [1:10:51] grant that had come out. We had applied [1:10:53] for that previously and tried to bump [1:10:55] our [1:10:56] um like full rebuild cost to like 110. [1:11:00] But we didn't get approved that time. [1:11:02] Hopefully we will be able to apply this [1:11:03] time and and do [1:11:06] get approved for another round. But [1:11:09] yeah, the cost is challenging when [1:11:11] funders are restricted on how much you [1:11:13] can spend per project. [1:11:16] Yeah. [1:11:18] And then this is just a map of sort of [1:11:20] the ones that are in pre-screen. So [1:11:21] these are just the households that have [1:11:23] been sent the screener. They haven't [1:11:25] necessarily filled it out yet. Not all [1:11:27] of these will come through. Some folks [1:11:29] may have filled this out because they [1:11:31] were like, "It's not happening with [1:11:33] Renew. I'm going to fill this out." and [1:11:34] then actually finds out that they can [1:11:36] get through Renew. So there some will [1:11:38] fall off [1:11:39] of this map, but this is just sort of [1:11:42] that basically that 120 that's in the [1:11:44] pipeline is this crew. [1:11:48] So yeah, really sort of our [1:11:52] the partnerships are key for us because [1:11:55] like I said, there's so many different [1:11:56] you need to pull in funding from [1:11:57] multiple sources, pulling in volunteers, [1:11:59] all of those pieces. So we're really [1:12:02] committed to taking on the households [1:12:03] that fall through the gap. We know that [1:12:05] there's a lot in the Renew program who [1:12:07] withdraw, right? Renew has also limits [1:12:10] in if it's above a $100,000 repair, then [1:12:15] it triggers a full rebuild. And someone [1:12:17] who needs 101,000 might be like, "I [1:12:19] don't want a new house. I just want this [1:12:21] fixed." right? So those folks might be [1:12:23] withdrawing and therefore coming to us, [1:12:25] but then that's still a $100,000 [1:12:28] rebuild, right? Or repair. [1:12:30] So we're we're trying to figure out how [1:12:32] we can fill those gaps and sort of [1:12:35] sustain that [1:12:36] over time. So sustained funding is [1:12:38] really important for us. We know that [1:12:40] case management is a key part of the [1:12:43] process. Navigating this process alone [1:12:46] when you need so many different things. [1:12:48] You also have, you know, sort of the [1:12:50] trauma from experiencing it all, but [1:12:53] having somebody walk alongside you [1:12:55] through this process is really critical. [1:12:57] So, we're trying to sustain that network [1:12:59] of case management agencies that can [1:13:00] connect people to those recovery [1:13:02] services. And then just sort of ongoing [1:13:05] coordination between the different [1:13:06] entities that are doing different pieces [1:13:08] of the work, like Renew, like the city, [1:13:11] Buncombe County, all sort of trying to [1:13:13] stay connected is a big part of what [1:13:16] we're doing, too, to just make sure that [1:13:17] we're not all duplicating or um [1:13:21] yeah. So, we're sort of staying in touch [1:13:23] with each other. [1:13:24] And I'm going to pass now to Miguel. Um [1:13:27] we um originally had someone um a case [1:13:30] manager from one of our partner agencies [1:13:33] who was going to come. She was not able [1:13:35] to, so Miguel, who is our case [1:13:37] management lead with the long-term [1:13:39] recovery group, helps work with those [1:13:41] eight partner agencies across the [1:13:43] network. Um so, he's going to talk a [1:13:45] little bit about some of the sort of [1:13:46] day-to-day, like what does that look [1:13:48] like for case managers. [1:13:53] » How's it going, everyone? My name is [1:13:54] Miguel Hernandez. I'm the DCM lead for [1:13:56] the Buncombe County long-term recovery [1:13:57] group. Give you a little bit of context [1:13:59] of what I do. [1:14:00] Uh we have eight uh disaster case [1:14:02] management agencies we work with and [1:14:04] about 17 case managers across those [1:14:07] agencies. My job is to coordinate with [1:14:09] them, [1:14:10] uh strengthen our network of [1:14:11] partnership, do some supervision, and [1:14:13] provide more guidance and training on [1:14:15] case management. [1:14:16] So, basically what we've seen [1:14:19] um [1:14:19] it's actually been for the past 2 years [1:14:21] is um we have a bit of a [1:14:25] So, we've done some uh some outreach to [1:14:26] the community out here, but we're very [1:14:28] internet focused, right? Our form is [1:14:30] online. You know, that we partner up [1:14:32] with uh Red Cross to do outreach to help [1:14:34] people fill out their intake forms over [1:14:36] the phone. Uh there are still folks in [1:14:38] rural areas, our elderly folks, or [1:14:39] people, you know, don't have internet [1:14:41] who may have not heard of us, so we need [1:14:43] to improve our outreach process is reach [1:14:45] those communities. [1:14:47] Right? [1:14:48] Um other issues that we have is [1:14:49] definitely housing. Housing's been the [1:14:51] one issue until recently cuz this summer [1:14:53] we did a big push for home repair [1:14:56] outreach over across. But before that, [1:14:59] right? How finding housing for people [1:15:00] has been the biggest challenge, [1:15:02] especially for folks who may not be able [1:15:04] to find who whose homes were destroyed [1:15:07] or displaced by the storm and not able [1:15:09] to fulfill the three times rent requirements for a [1:15:12] lot of these apartment complexes cuz [1:15:14] it's the or the credit uh [1:15:16] check requirements. [1:15:18] Um that's been a big thing. So, our goal [1:15:20] here for case management is to get the [1:15:22] person back to [1:15:24] baseline, right? Where were the they're [1:15:25] for some or better than baseline. But a [1:15:27] lot of this uh folks we're getting right [1:15:30] now, especially 2 years after the storm, [1:15:31] were never at baseline or their [1:15:33] attachment to that baseline was 10 years [1:15:35] at best. So, when we get folks 2 years [1:15:37] in the storm, we're still finding people [1:15:39] with the disabilities, the elderly, the [1:15:41] undocumented, people chronic uh [1:15:44] you know, health issues that don't allow [1:15:46] them to work, people with chronic [1:15:47] poverty issues, chronic homelessness. [1:15:50] So, at this point um [1:15:52] the cases we're getting are the ones [1:15:54] that require the heavier touch, the re- [1:15:56] the referral to resources that may not [1:15:58] exist, and the access to funding that we [1:16:00] don't have access to right now. [1:16:03] Um as you can see here, right? The [1:16:04] rental housing supply has shrunk. So, [1:16:06] Helene damaged or destroyed about 6,500 [1:16:08] houses across the county. [1:16:11] Um a lot of people are moving out of the [1:16:13] state, out of the region, going to South [1:16:14] Carolina cuz they just simply can't [1:16:16] afford to live here. And that's what a [1:16:17] lot of case managers [1:16:19] are having to do. Assist people to move [1:16:20] out of the area, people who grew up [1:16:21] here, [1:16:22] uh take their kids to schools here, [1:16:24] who've been here for generations, can no [1:16:26] longer afford to live here. [1:16:28] Um another thing too is recently we're [1:16:30] going to have a challenge wherein uh [1:16:32] FEMA's temporary housing assistance [1:16:35] is ending in Septem- is in September. A [1:16:38] lot of those people who are there um [1:16:40] already are clients of ours, but we do [1:16:42] see we're going to see a bit of an [1:16:44] influx at the end of September with [1:16:45] folks coming to us for assistance. And [1:16:47] these folks are like 2 years living in [1:16:48] hotels or temporary Airbnbs. [1:16:52] And when they come to us and we have to [1:16:54] find a way to find housing, when you [1:16:56] look at the housing stock, it's like [1:16:57] it's it's tough out here. [1:16:59] Um [1:17:00] Yeah, and that's pretty much is the [1:17:02] housing issue is the biggest one that [1:17:04] we're facing at this point. [1:17:07] Um [1:17:08] Yes, any questions? [1:17:10] >> I have a question. Are you having Do you [1:17:13] Are you having any luck with ADA [1:17:15] appliance [1:17:16] ADA compliance apartments or housing [1:17:20] for your people that you're supporting? [1:17:22] >> I mean, yes and no. Um a lot of these [1:17:25] housing [1:17:27] Like if we're talking about affordable [1:17:28] housing or elderly housing have long [1:17:29] wait lists, [1:17:31] for example, but also like what somebody [1:17:33] can afford without going for those [1:17:35] housing is [1:17:36] especially with the elderly and disabled [1:17:38] is a lot of the housing stock right [1:17:39] there right, owned by private landlords, [1:17:41] are not ADA compliant, are not, [1:17:44] you know, [1:17:45] um fit for people with disabilities to [1:17:47] access. So, sometimes with the case [1:17:49] managers, they have to work with what [1:17:51] they have and may put somebody in a [1:17:53] situation that's in a maybe a trailer [1:17:55] that's moldy or doesn't have like a a [1:17:58] ramp or just put somebody in there, but [1:17:59] it's like better than [1:18:01] person not having a place to stay. So, [1:18:03] it's [1:18:05] kind of like a [1:18:06] case-by-case basis on that one. [1:18:12] » So, you So, you're saying that the [1:18:13] person may even identify [1:18:17] particular mobile home, apartment, or [1:18:19] house, whatever, and that up on that [1:18:23] identifying that home and they need ADA [1:18:26] support, then your organization could [1:18:28] possibly come in and maybe help put a [1:18:30] ramp there so that they can move into [1:18:32] the home. [1:18:33] >> For us, I don't [1:18:34] So, that's not something that that can [1:18:36] do ourselves. We we try to guide the [1:18:38] case managers [1:18:39] >> with different organizations. [1:18:40] >> Yeah, we try to make guide the case [1:18:42] managers make referrals to other [1:18:43] organizations that may have provide that [1:18:45] service, but a lot of these [1:18:46] organizations have long wait list or uh [1:18:50] have lost funding. [1:18:51] Um so for a lot of people it's it's the [1:18:54] kind of wait and see approach to see if [1:18:56] you even get approved for that kind of [1:18:57] assistance. [1:19:00] Sure. [1:19:01] Go right ahead. [1:19:02] >> Um the one thing I'll add to that is [1:19:03] that if we do some what we do see is [1:19:06] that um if someone received a [1:19:08] construction, repair, or something that [1:19:11] happened with another entity that didn't [1:19:13] meet that requirement for them, we're [1:19:15] getting that referral and then some of [1:19:17] our partners are able to then fulfill [1:19:19] that request. So if somebody does need a [1:19:20] ramp that's put on then it's something [1:19:22] that we can look at with our [1:19:23] construction fund. Um it's not something [1:19:26] we can really do with rental units. The [1:19:28] problem, you know, with rental units you [1:19:30] have it's you need the homeowner to [1:19:32] approve any change, right? We can't just [1:19:34] sort of go through with the renter needs [1:19:35] that. So it's really in those homeowner [1:19:38] occupied units. So if they did get [1:19:40] something and then if the rebuild if a [1:19:42] repair or a rebuild is happening through [1:19:44] one of our partners, they will make sure [1:19:46] that that is part of their process to [1:19:48] make sure that those are accessible for [1:19:50] those folks. [1:19:53] >> Okay. [1:19:54] So they if the homeowner says yes that [1:19:57] you can make this change to their [1:20:00] property and you're able to contract [1:20:02] with someone, is that something that [1:20:03] could happen? [1:20:04] >> Yes. Yes, that can happen. [1:20:06] >> Okay. [1:20:07] >> But if it's um say the landlord is not [1:20:09] responsive or not willing to have that [1:20:12] work done then [1:20:13] um [1:20:14] so we can't really help with that. [1:20:16] >> Correct. [1:20:17] Yes. [1:20:18] But there's an option. [1:20:19] >> Yes, indeed. [1:20:24] » I don't really have any questions, but I [1:20:26] do want to say how uh much I appreciate [1:20:28] the work that the long-term recovery [1:20:29] group has done. The rental assistance [1:20:31] has kept thousands of people in Buncombe [1:20:34] County able to stay and I'm of course [1:20:37] very concerned about that running out [1:20:39] for what that's going to mean for our [1:20:40] community. [1:20:41] And the other thing I are you still [1:20:43] looking for a chairperson for the [1:20:46] subcommittee of the housing long-term [1:20:47] recovery group? Okay, just want to make [1:20:49] sure everyone on this group knows that [1:20:51] the long-term recovery group for [1:20:52] Buncombe County is looking for [1:20:54] a chairperson for that role. [1:20:57] It's a excellent group of people who are [1:21:00] very connected to the work being done in [1:21:02] our community. And so if anybody's [1:21:04] interested in doing that, it's a good [1:21:05] opportunity to I think you're taking [1:21:06] applications, right? Yeah. [1:21:13] » Almost out of time. Does anyone have any [1:21:15] other questions? I had one but I wanted [1:21:16] to make sure. [1:21:19] >> Does this program, initiative, whatever [1:21:21] you want to call it, does it have a [1:21:23] sunset date or any type of timeline? [1:21:27] >> So I'm going to give you like some [1:21:30] something I heard from uh [1:21:31] some of my colleagues over in the [1:21:33] eastern part of the the state. The [1:21:34] LTRG's in this part of the state have [1:21:36] been going on for [1:21:38] 8 to 10 years cuz the construction is [1:21:40] not something that goes [1:21:41] from one day to the other. It's it's [1:21:43] going to be a long-term. We're here to stay as long as funding is [1:21:45] there. [1:21:46] >> Okay, great. So there's not like a [1:21:48] deadline. You're just going to keep [1:21:49] doing your thing for as as long as you [1:21:51] can to help all the people. All right, [1:21:54] thank you. [1:21:58] » Uh [1:21:59] Sarah and and Miguel, thank you very [1:22:01] much for your time. I appreciate that. [1:22:03] Um yeah. Um [1:22:05] so we are now moving to public comment. [1:22:07] But I don't believe we have any public [1:22:10] comments. Is that [1:22:13] » There was at least one that came in by [1:22:15] email. [1:22:17] >> One public comment came by email but [1:22:18] otherwise I don't think we have any [1:22:19] public comment. No one's in person here. [1:22:21] Yeah. [1:22:22] >> Okay. Okay, no one is here. So [1:22:25] move to my next page here. [1:22:27] Okay, so no public comments. So um [1:22:29] uh un- unless there's anything else, uh [1:22:32] can I get a motion to adjourn? [1:22:35] >> I move to adjourn. [1:22:39] >> I'll second. [1:22:39] >> Okay. [1:22:41] so I would I have to go through [1:22:43] the Okay. [1:22:44] >> [laughter] [1:22:44] >> We normally just adjourn without a roll [1:22:46] call, but if we get in trouble for that, [1:22:47] I'm sorry. So. [1:22:51] >> Great.