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Okay, it's 9:00 a.m. I'm going to call
to order the uh August 11th study

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sessions of the custom family districts
and do a roll call for us.

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» Thank you. Dr. Cheyenne Wright
>> here,

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» director Nicole Welshshire, Secretary
Arthur Perry, Vice President Robert Uten

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» here,
>> President Michael Schaefer

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» here.
>> Thank you.

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» U
public comments. This is the time for

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those of you in the audience who like uh
items that are subject matter

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jurisdiction and are not listed on the
agenda. We have no one we have any

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virtual public comments.
>> No, sir.

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» Okay. Items of study. Uh Scott, could I
please add our committee record?

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» Yes. Thank you, Mr. President. Marissa
for writing the given report.

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» Good morning, president and board. The
district's agreement with CRNR includes

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liquidated damages provisions. Um, and
this is a penalty that may be assessed

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for failure to meet certain
administrative or operational standards.

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The solid waste ad hoc committee met
twice to review and discuss the

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liquidity damages provisions. The
proposed revisions are outlined in the

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staff report and the attached redline
exhibit provides details um of the

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proposed changes. Overall, the revisions
are intended to improve accountability,

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clarify expectations, and better align
the provisions with customer service

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priorities. The committee generally
supported the overall direction of the

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revisions and did provide clarification
on a few specific items. The committee

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also emphasized that penalties should
not be issued for circumstances outside

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of CRR's control. Staff and CRR are
continuing to finalize the performance

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thresholds for roll out and valet
service large item OHW and Christmas

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tree collection. So you'll see on the
red line there's a few um kind of lying

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areas. Those numbers will be filled in
once we finalize those.

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Today staff is looking for more
direction and feedback and direction. Um

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following that direction, the final
revisions will be incorporated into the

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bond exhibit. Um, it will be reviewed by
district council and then it will come

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back to the board for consideration and
approval. This concludes my presentation

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and I'm available to provide more detail
if the board has any questions.

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» Yes.

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» I thought we had good discussion on it.
Yeah, I kind of incorporated some of the

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discussion points that we have with the
committee into the in the staff report.

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some things that the committee asked us
to kind of clarify um or make sure that

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we were addressing certain things in a
way that was fair to both our customers

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and DC on our
>> the uh one of the things that I've

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always been concerned about is the
collection reliability and I think

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they've done some really good things
about getting the large item um

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take large item is the one I hear about
most from my neighbors and I think CR is

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going to really good job of narrowing
that down. It's funny. All these shares

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are big on this board and with the large
item. I' I've used it. My neighbors have

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used it. Um
trucks come around usually earlier than

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the than the regular pickup. But when
the trucks come around, there's rarely

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anything left, you know, from from the
resin. I'm sure you guys.

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But overall, I think we have a pretty
good

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meeting with with with that.
I guess we I'd like to hear from Julie

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on what she has to say. This is the time
for your vote.

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» Well, me
I g to you.

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» I have questions too if
after it's totally fine. Do you want to

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say
>> us up here first? Okay. I guess I

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shouldn't have further my senior
colleague.

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» I I think what he means is the older old
older more mature person.

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» No. No doubt. No doubt.
>> Um I thought the meeting was good. you

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know, I had
from the meeting I learned um how the

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process came about for so-called
liquidated damages, which as a matter of

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fact, we changed the name of that in the
discussion.

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» We we did discuss change it. We haven't
officially yet. We just want to check

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with legal counsel just to make sure
there's no implications with changing it

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from liquidated damages to something
else. But that that is one of the

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discussion points. And then then there
were a number of items and I think staff

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highlighted most of them in in the staff
report that

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since since the um since that policy was
developed for

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performance objectives or duplicated
damages or whatever you want to call it.

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Um
it came from various places and there

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were probably six or seven items that
needed clarification. A lot of them

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around President Schaffer said um you
know delivery of services. Um there were

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also some emphasis on needing
um more more um

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um there were many many items in that
so-called performance process and

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um I think we only hit on probably seven
or eight items that needed to be

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clarified or changed. Um, it was
informative informative to me be on that

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committee. Um, I appreciate staff and
CR's input. Um,

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that's all.

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» Um, okay. So, I just have a couple
questions or like feedback on this, but

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in general, I'm glad we have this sort
of clause in our contract. So um I see

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that we're adding some performance
categories for collection reliability.

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How do we measure just standard um
pickups?

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So just like a missed part, somebody
gets missed and then uh they get a call

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they still complain to us that it didn't
get picked up on time and that's how

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we're drafting.
>> So right now for just like a standard

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miss service just missing your card. Um
CR&R needs a list of anything that's

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reported to them as a missed and so
we're looking at that in combination

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with things that are reported directly
to us. A lot of times there is overlap.

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So we'll account for anything that's in
our records if it's already in CR and

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our system account for that. But it's
through our our logs of what's been

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reported to us or NCR magic.
>> Is there a time frame to uh correct that

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mistake before that fee is incurred or
it's just immediately upon

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» for this particular one? If it's a miss
then it's big ones. Yeah.

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» Okay. Well, I'm glad we're going to be
tracking all the other ones. um

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especially since tree collections um
quality

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uh clarifying that debris spills and
requirements must be completed on the

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same day. That's great. I definitely
support including that

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um
responsiveness to our residents.

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Yes. Timeliness of submission. Yes.
Accuracy of billing. So, can we talk

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about the uh additional card
cost billing error and like can you play

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out for me how that would not only be
affected in you know rebating our

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customers directly but then how does how
does that manifest in liquidated

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damages?
>> Sure. For something like this so if it's

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a billing error um if they were bill
it's not in accordance with our you know

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our actual prices then it would be 250
accounts. So in this case, I think there

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was 12 or,400
um accounts that were misfilled. So

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there would be an assessment of $250 for
each of those.

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» So just a onetime fee,
>> no matter when we discovered how long

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ago that bill was. Okay.
>> Um

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yeah, I mean I think with any contract
it makes sense to have some sort of uh

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incentive for not making six, you know,
especially because we are so

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contractually and long-term bound with
this relationship. So,

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um, increasing
delayed responses

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to us, not to our customers. So, just
like

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to respond to CNS with that one
business.

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Uh can you uh educate me on what is the
outdated role significant deployment

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provisions for so
a cleanup?

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» Yeah, I'm just looking at the
move out do roll out specific deployment

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permissions. Is that just a uh
>> so for that would you like? So, it was a

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it was basically saying that they needed
to have trucks in place necessary for

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the three-part system, but because we've
already passed that point, three-part

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system, three-part program has been
rolled out, all the trucks were provided

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at that point. It's just not something
that we would assess any further because

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it was specific to that date.
Great.

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Is there anything proactive? I know we
were talking uh a while ago about

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ensuring you know CRNR helps us ensure
that customers have all three of their

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cards or can can even be our eyes on the
ground if one is missing or damaged. Um

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I wouldn't how how like accountable are
they to that? Because I I worry that

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people are falling through the cracks
uh of just they're not proactively

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reaching out but they maybe are missing
a car but they have a damaged car etc. I

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don't know that I would assume CR if
they're out doing route audits and they

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know that a cart is um significantly
damaged and they never very soon they

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would put in a replacement request for
that and that is one of the provisions

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here is to sort of replace damaged carts
within a tiny tiny dam

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» and our code force can also report that
as well if if he or she sees a damaged

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card that person can report it as well.
>> Okay.

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or a neighbor

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» neighbor might report my neighbors not
paying attention to their

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» Yeah. Yeah. I mean, I'm just speaking
from personal experience that I didn't

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even It's just one of those like things
that get set on the back burner, you

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know. Um I just had to try it which like
I'll survive and then they took care of

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it. You guys were in the meeting. Uh,
but it just made me realize like, oh, I

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think normal people maybe don't realize
how awesome we are. Not awesome CRM,

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right? That they'll get it done really
quick and it's not a big deal. Um,

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but uh, okay. And then obviously I'm
excited about public education and

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outreach and I'll kind of just allow
that to be part of the later

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conversation in our ad hoc committee.
Um,

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and

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In general, I mean, this looks good to
me. I I'm a little bit curious about the

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history. I see we only have 2023, 2024.
Do we have a 2025

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um estimate?
>> We're in that window right now. Okay.

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» And that's common that like about one
year later, we're evaluating for last.

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» We actually adjusted the um revision
period. So this current period runs

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through the end of June of 2026. So it's
going to be a year and a half instead of

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a year to get us on the fiscal year
schedule. So this year we'll have um an

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additional six months which takes
additional time to

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» Awesome. Um I guess my only other
question would be like how these

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terms compare to other cities, other
clients. uh if there's anything you know

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are we below market on or do they do any
type of CPI adjustment to educate these

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as time goes on etc. Yeah.
for you. Can I have a question?

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» Sure.
>> How did we come up with 250

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for this bill? Who came up with that
figure?

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» 250 for
>> number D.

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See, it's pretty excessive

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» for uh Oh, for accuracy of billing.
>> Yes.

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» 250 per account. That was the amount
that

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were initially put into the contract. I
believe this was modeled after city of

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Newport Beach. So I would imagine that
that amount came from from that model

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when they were put into the contract.
>> Are there any other students that have

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passed like this?
>> Um I have no I'm not sure on other

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agencies that have eliminated in their
homes.

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00:13:49,680 --> 00:13:57,199
» Good morning President. Um, just to
start off, this is very common that we

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have limited damages or performance
standard metrics in almost all of our

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contracts and it's something we support.
Um, we're doing our job correctly and

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we're picking everybody up and we should
be, I have no problem with having any

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type of performance measures and
penalties that go along with it. I think

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it's the right thing. Um, I'll start the
last one. So yes, this um and for um

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Cheyenne so it's very common as we
mentioned the equipment damages in many

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contracts. Some of the penalties vary
Newport was probably one of the highest

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one that was the most newest templated
in 2021 where you made that contract and

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then we carried those over um into CMS.
I will tell you, yeah, when you hear

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that number 250 and we had that villain
error and on the extra cards, um it's

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usually intended to maybe be oneoffs
here and there. So, yeah, that was going

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to be really big for a a change that the
first processes are uh increases missed.

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Um I presented originally two options,
the board of the one she didn't see the

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changed file and what was the original
one that I submitted to staff. Then we

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00:15:04,639 --> 00:15:10,079
came back and said she didn't see it.
So, um, all the credits already issued

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their post on the accounts. We did that.
Um, the district has to file and show

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every customer impacted and credit that
they receive. Um, it just the

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00:15:16,800 --> 00:15:23,360
inconvenience that they're getting that
bill and the phone calls that generated.

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00:15:20,079 --> 00:15:28,399
So, yeah, it is meant to be like oneoffs
here and there. I don't think I thought

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about it to be quite honest that $250
and what that implication is. This one's

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00:15:30,160 --> 00:15:39,680
going to be worth it's a crazy one. Um,
with that being said, we we agreed to it

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and um put it in his spot to accept it.
Um, I did want to talk a little bit

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because I wasn't sure um for director
Wright your question if I felt like it's

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too hard and it was something that I've
been noticing and I just had a meeting

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00:15:50,800 --> 00:15:56,079
actually I'm writing my notes on my same
page. I just had a meeting with the city

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of Costa Mesa last Friday. This is for
our non-exclusive commercial franchise.

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00:15:58,480 --> 00:16:04,880
So they brought all the haulers in. We
were talking about um SP 1383. Does

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00:16:02,959 --> 00:16:09,199
every customer have their three
container system? Whether they use cards

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00:16:06,720 --> 00:16:15,920
or they use bins and it made you think
about here and

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00:16:13,120 --> 00:16:19,279
for director Wilchshire at her facility
and it was the same night that our day

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00:16:17,519 --> 00:16:25,600
we talked about you not have your prop
lid. She didn't have organic problem.

200
00:16:21,600 --> 00:16:31,120
Um, so the question is, um, I don't
think we put together a method or a

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00:16:27,839 --> 00:16:35,040
requirement. Just does a strong letter
go out that says you are required if

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00:16:33,199 --> 00:16:38,320
it's something that's build by CNSD. And
I think that's maybe my question that I

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00:16:36,639 --> 00:16:42,720
had is do I bring a couple accounts
because I'm noticing that folks aren't

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using their own using an organic center.
Maybe they have one and keeping it

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behind, but I was going to have you
check, are you billing this? Are they

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00:16:47,839 --> 00:16:54,320
being build by us? I was going to check
the lapes, but I know that when we

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rolled out Newport Beach for two years,
we had 70 residential customers that

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just we deliver their part and they go
illegally dump it in the park because we

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00:17:02,720 --> 00:17:08,000
were able to trace the serial numbers
and we had an issue and then the city

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got involved and they were sending
letters directed to these residents

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saying, "We are required by law. You
have to have your container. This is

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what you should put in it." and we
finally got it. Takes two years to get

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00:17:17,039 --> 00:17:25,039
out of but I don't know that we have a
process internally for our residential

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customers or the multifamily duplexes
that are using

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00:17:27,039 --> 00:17:32,640
wanting to be built and we had a lot of
you switch as costs are going up. A lot

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of some of the duplexes are saying hey I
I'd rather use carts and they want to be

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build through the district. I don't know
that we have a process in place is that

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requires them to have those services and
what that would be.

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since it's kind of brought up because I
think I felt like your question was

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twofold. That was the note I wrote
because that just came to my mind last

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week. So maybe that's something we had
for a future agenda with staff. Um I can

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get new reports and what they did with
those strike ones. But I think couple

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things we have when we're doing the
route reviews the state the lift flips

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when our team goes out there if they
notice there's not three containers out

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then we come back we looked on their
car. Does it look like we delivered it?

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They had it at one time. have to call
for anything or we ask the driver. We

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00:18:13,600 --> 00:18:19,280
get full video to see do they ever put
out a part. Maybe that one day they just

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didn't put it out. But I think then we
determine what's the what's the process

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or what's what's the board's desire to
require them to have the service because

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they're paying for it, right? It's a
bundled service. They're paying for it.

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They're just not using it.
>> Do your drivers

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pay attention or do they have like a a
sense of their their routes? Which ones

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are not using the cart heat?
>> I think it's twofold. They do. I mean,

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we could probably ask them, hey, could
you identify the customers on their

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route? Our green waste or organics
cards. Our percentage is very heavy. So,

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you know, we have a lot of people that
use their organics cards. Even if

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they're not using it for food, they're
definitely using it for their their

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00:18:59,120 --> 00:19:06,320
greenery, you know, for still their yard
trimmings and stuff like that. But, um,

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00:19:04,000 --> 00:19:10,880
and then the recycling,
that's the other part is I would like to

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00:19:08,240 --> 00:19:15,440
do maybe participation. When we have
drivers that maybe go on um life duty,

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00:19:14,080 --> 00:19:19,600
let's say they get injured or something
and they can't drive the truck, but they

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00:19:17,039 --> 00:19:23,840
can be a rider in the truck, that's when
we usually use them to do audits for us.

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00:19:21,919 --> 00:19:27,760
Um that might be something that I do is
to have them look at see my other

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00:19:26,000 --> 00:19:33,840
concern is um I'm not sure if you're all
aware with recycle from home um or us

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00:19:30,880 --> 00:19:40,080
having OC opening back up. My concern
was we implemented the three-part

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00:19:36,000 --> 00:19:43,679
system, right? When the recycled buyback
center opened up again. And I hear from

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00:19:42,240 --> 00:19:46,559
a lot of people if they don't recycle,
they say, "Oh, why I don't use my blue

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00:19:45,039 --> 00:19:52,720
card anymore because I take my stuff to
the buyback center or they have recycled

249
00:19:48,400 --> 00:19:56,480
from home." Well, that's only CRV rebate
material. There's so much other stuff

250
00:19:54,799 --> 00:20:00,240
that people should be recycling. And
I've heard that from people. Oh, well, I

251
00:19:58,000 --> 00:20:03,760
just go to OC, so I take my cardboard
and my logs and cans. What about all the

252
00:20:02,640 --> 00:20:08,160
other stuff that you should be putting
in there? So, I'd be interested to see

253
00:20:06,080 --> 00:20:12,400
how many people are not possibly
participating in the recycling program,

254
00:20:11,120 --> 00:20:15,600
but we're seeing this in other cities.
And I actually just had the city of

255
00:20:13,600 --> 00:20:20,640
Tustin reach out to me and say, you know
what? How do you feel about this

256
00:20:17,360 --> 00:20:25,640
program? They said, I feel like it it
hurts recycling because of what I just

257
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mentioned.

258
00:20:25,919 --> 00:20:36,799
Well, and also I don't think they know
that we pay $17 a ton for blue cart and

259
00:20:32,960 --> 00:20:41,200
we pay 80 plus dollars for landfill
organics.

260
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So, you know,
and there's a huge savings using the

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00:20:44,000 --> 00:20:49,280
blueprint
um which indirectly relates to what we

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00:20:48,799 --> 00:20:52,880
have Detroit.
>> It does. All those materials when we

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00:20:51,039 --> 00:20:57,120
process and we sell them for, you know,
beneficial use and recycle material that

264
00:20:54,960 --> 00:21:00,880
helps offset our cost and keeps our cost
down.

265
00:20:58,159 --> 00:21:04,720
» You're you're seeing folks
not putting it in the blue cart, they're

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00:21:02,799 --> 00:21:07,440
putting it in the landfill card because
they don't want

267
00:21:05,520 --> 00:21:11,919
» because I don't need to use it.
>> They're not going to haul out a third

268
00:21:08,799 --> 00:21:17,600
cart, right? um when when we do the
source separations,

269
00:21:15,280 --> 00:21:23,440
have we seen that? This might see that
there's a lot more in the landfill carts

270
00:21:20,720 --> 00:21:28,880
when when they do thatation with I'm
curious if we're seeing more recycles

271
00:21:26,480 --> 00:21:31,440
add up, but then Mike wouldn't know.
They'd have to go back to that, excuse

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00:21:30,080 --> 00:21:35,200
me, have to go back to that audit I
mentioned kind of seeing what's our set

273
00:21:33,120 --> 00:21:37,600
out participation rate on recycle cart
and see if the two correlate,

274
00:21:36,640 --> 00:21:41,840
» right?
>> Because he wouldn't know that. So you

275
00:21:39,200 --> 00:21:46,240
would you wouldn't actually know if that
was tied to what I was just

276
00:21:44,400 --> 00:21:48,960
» excuse my ignorance, but does Orange
Coast pay for cardboard?

277
00:21:48,000 --> 00:21:50,000
» Yeah, they do.
>> They do?

278
00:21:49,600 --> 00:21:54,400
» Yeah.
>> I think Well, no. I don't think they

279
00:21:52,559 --> 00:22:01,039
What do you do with your cardboard? I
take my cardboard when I have excessive

280
00:21:57,120 --> 00:22:04,559
cardboard because I have only a 35 pound
car

281
00:22:02,159 --> 00:22:10,159
» and you know, I still cut my cut the
cardboard up that little blue card.

282
00:22:08,559 --> 00:22:15,280
old machine. So,
>> in good times, cardboard. So, there's

283
00:22:13,280 --> 00:22:20,240
not many things. Plastics, there was
very little cost per ton. It's a wash,

284
00:22:17,360 --> 00:22:24,400
but it's not a it's not a disposal cost.
But still, um, aside from the CRV

285
00:22:22,799 --> 00:22:29,200
materials,
paper,

286
00:22:26,000 --> 00:22:34,799
mixed paper, um, and cardboard still can
go for sell for about $200 a ton. That's

287
00:22:32,159 --> 00:22:38,320
when times are good. So that's why these
facilities will still also accept

288
00:22:36,320 --> 00:22:43,600
cardboard because there's some money to
the the person that takes it and sells

289
00:22:40,640 --> 00:22:46,480
it after they pay it in large
quantities. Obviously you're not getting

290
00:22:45,280 --> 00:22:49,480
a whole lot for it but you're going to
get

291
00:22:52,880 --> 00:23:01,840
trial
and you didn't get much they didn't tell

292
00:22:59,600 --> 00:23:06,400
you. No, they just have one. It's a
great program for them because in in

293
00:23:04,559 --> 00:23:11,120
Huntington Beach they have three guys
working the cart system, you know, that

294
00:23:08,720 --> 00:23:14,000
put the cans in each separate bucket.
You take it in, you got three guys

295
00:23:12,720 --> 00:23:17,520
sorting and they're going through
pulling out stuff. It shouldn't be in

296
00:23:15,360 --> 00:23:22,880
there. But OCC, you only have one guy
that takes the weight and that's it. He

297
00:23:20,559 --> 00:23:27,360
just looks in. So, they're probably
saving money by having one guy work.

298
00:23:24,480 --> 00:23:32,480
It's three or four. Sure.
>> Yeah. We have at our facility um in

299
00:23:29,440 --> 00:23:36,320
Stanton CRT, we have a buyback center
and I mean the amount of trucks coming

300
00:23:34,640 --> 00:23:40,400
in I think they collect a lot of hard
work from businesses or others while

301
00:23:38,640 --> 00:23:44,960
they
borrowing out their containers and they

302
00:23:42,400 --> 00:23:48,640
bring it in and so no it roughly about
$200. So they've been weighing paid down

303
00:23:46,880 --> 00:23:56,400
accordingly based off material.
>> Well, I I walk a lot in the morning and

304
00:23:53,280 --> 00:24:00,679
I see pickup trucks going to various
facilities to pick up the car.

305
00:24:03,120 --> 00:24:14,240
» Um so our latest audit report was going
to be effective. was saying that was

306
00:24:10,320 --> 00:24:19,039
successfully recycling almost our goal
and that number has been moving

307
00:24:16,000 --> 00:24:22,880
positively which was great and I think
that makes sense because I do think like

308
00:24:21,279 --> 00:24:28,159
what we're all talking about takes up a
lot of space so it's kind of it's nice

309
00:24:24,880 --> 00:24:33,919
to have that separation um and then
where we're struggling is organic waste

310
00:24:31,440 --> 00:24:37,919
um so food and green waste and having
them actually sort I think at the moment

311
00:24:36,000 --> 00:24:42,640
that they are throwing their trash in
their home is like the biggest behavior

312
00:24:40,080 --> 00:24:48,640
change we're going to have to work on.
Uh, and that's where we're I think we're

313
00:24:44,559 --> 00:24:53,600
declining at that point. So, I think for
me, I'm always trying to think about

314
00:24:50,720 --> 00:25:01,279
like the regular person like the normal
busy renter, busy income or whatever, a

315
00:24:57,120 --> 00:25:07,039
homeowner who likely isn't doesn't have
the time to drive stuff to OC. But I

316
00:25:04,480 --> 00:25:11,200
think it's like it's almost like you
have really good like radicals that are

317
00:25:08,960 --> 00:25:14,960
really on on top of it and they're
really, you know, intelligent about it

318
00:25:13,279 --> 00:25:19,360
and then you just have normal busy
people that like we're still just trying

319
00:25:16,559 --> 00:25:26,240
to cut through the noise
um without before we have to resort to

320
00:25:21,679 --> 00:25:29,840
like punitive measures, you know. So, uh
but I think I don't know if you've been

321
00:25:27,679 --> 00:25:35,840
reading and I I see it on social media.
I've read a few um in the paper. I know

322
00:25:32,960 --> 00:25:39,440
Huntington Beach just went to penalties.
What's going to happen is the states

323
00:25:37,200 --> 00:25:45,279
have required us to do it. They're not
merely the city and on they have the

324
00:25:42,640 --> 00:25:48,000
jurisdiction or the district. So I saw
some friends that I go to high school

325
00:25:46,799 --> 00:25:51,760
and used to live in Huntington Beach,
moved to Texas and she sort of follows

326
00:25:50,080 --> 00:25:54,799
her local stuff and she's like good old
California and that's where I read the

327
00:25:53,360 --> 00:25:59,039
article but she was still in Huntington
Beach starting charging for people

328
00:25:56,720 --> 00:26:02,480
putting it on thing's been doing it for
quite a while. I just saw another post

329
00:26:00,640 --> 00:26:06,720
the other day that they said you kidding
me I had one box I had no more room on

330
00:26:04,880 --> 00:26:11,600
my recycle cart and they put it in the
trash cart and they they don't they

331
00:26:09,120 --> 00:26:15,039
don't do uh physical route reviews like
we do. We have the human that's still

332
00:26:13,360 --> 00:26:18,480
going lifting lids and then that way
hopefully they can talk to the resident

333
00:26:16,640 --> 00:26:22,240
if if they come out and say hey what are
you doing? Oh we're required to do this

334
00:26:20,400 --> 00:26:26,000
by for the state we just want to make
sure we help you you know have properly

335
00:26:24,159 --> 00:26:30,400
properly sourced separate but waste
management uses cameras in the hopper

336
00:26:28,000 --> 00:26:34,640
the truck. So once the material goes in
um that's the whole process it's very

337
00:26:33,200 --> 00:26:37,360
extensive and then it goes to India and
India has to start drawing pictures and

338
00:26:36,080 --> 00:26:42,880
they charge you back to the account but
she posted it yesterday on her page that

339
00:26:40,080 --> 00:26:48,400
um you saw this one big box that was not
broken down but just the solid box that

340
00:26:45,840 --> 00:26:52,799
she put in her trash can and she she
posted her picture and her invoice and

341
00:26:50,480 --> 00:27:00,080
they charged her $35 for putting that
box in her trash can. the state the

342
00:26:56,240 --> 00:27:03,440
legislation says that the cities need to
be doing this but they have push been

343
00:27:01,919 --> 00:27:08,559
pushing the jurisdictions or the
districts yet but it is not

344
00:27:05,360 --> 00:27:13,760
» I got a question we talked about we used
to get percentage of Steve for recycling

345
00:27:12,080 --> 00:27:16,720
did did you talk to them we're going to
get still

346
00:27:15,039 --> 00:27:20,640
» we don't have any interaction with them
at all and now that they sold they're

347
00:27:19,520 --> 00:27:24,320
being brought by the company I mentioned
that I'm just thinking about it that

348
00:27:21,679 --> 00:27:28,320
besides from home I I have no idea that
that recycle our mom's running the

349
00:27:26,240 --> 00:27:34,799
facility.
>> Are they required to know what's like if

350
00:27:31,760 --> 00:27:37,360
I go in they required to know which city
we're coming from?

351
00:27:35,840 --> 00:27:41,039
» Yes. Anywhere you go they they're
supposed to ask where where is your

352
00:27:39,120 --> 00:27:45,360
material coming from so that the city
gets the actual at least diversion

353
00:27:43,039 --> 00:27:50,799
credit for that material. that we get
that first credit back from LCC because

354
00:27:47,679 --> 00:27:54,720
they're much busier now than they ever
>> I don't think it necessarily works in

355
00:27:53,279 --> 00:27:58,799
that way where they can give us the
credit. They're reporting their data to

356
00:27:56,480 --> 00:28:02,399
cal and then I assume cycle is putting
that into their punish numbers but it's

357
00:28:01,039 --> 00:28:05,840
not something that we would actually
take.

358
00:28:02,960 --> 00:28:10,000
» We used to get OC.
We used to get it. Why couldn't we get

359
00:28:07,600 --> 00:28:13,679
it again? It might carry again.
>> Well, I think it's a private company now

360
00:28:12,000 --> 00:28:17,440
that's running it.
it would work the same way.

361
00:28:15,520 --> 00:28:20,559
» Who would get the credit for that?
>> The city overall.

362
00:28:18,640 --> 00:28:24,880
» Yeah, I think so. Just the city as a
whole

363
00:28:22,320 --> 00:28:30,399
» and the district as far as I understand
even though you operate the residential

364
00:28:28,640 --> 00:28:34,159
program still everything rolls up under
the city. If you don't hold the belt

365
00:28:31,600 --> 00:28:37,840
separate, they directly become
>> like

366
00:28:36,880 --> 00:28:40,960
» um
>> but then the whole the whole city with

367
00:28:39,360 --> 00:28:45,919
residential commercial is meeting the
state target.

368
00:28:42,480 --> 00:28:51,600
» We sort of got off track,
see if we could reel this back towards

369
00:28:48,640 --> 00:28:55,440
the the topic. Um
anything else from you guys? I mean,

370
00:28:53,520 --> 00:29:00,960
» no, just looking to see if the board has
anything they want us to change, look

371
00:28:58,480 --> 00:29:04,880
at. If not, we'll take um what we have
here. We're still working with CR on

372
00:29:02,720 --> 00:29:08,080
kind of finalizing the two things and
then we would run that through their

373
00:29:06,640 --> 00:29:12,159
legal council, our legal council and
then bring that back to the board as a

374
00:29:10,320 --> 00:29:16,240
track.
>> We asked

375
00:29:14,399 --> 00:29:20,320
have we reduced any of the liquidated
damages? I think we did.

376
00:29:18,480 --> 00:29:23,760
» I think we did. Um,
>> are you asking on the red line if

377
00:29:21,919 --> 00:29:29,360
anything was reduced or
>> anything that they anything that's been

378
00:29:26,640 --> 00:29:35,039
reduced this last year under the public
outreach fund? We went from $100 a day

379
00:29:32,159 --> 00:29:37,039
to $100 in in
>> right.

380
00:29:35,600 --> 00:29:40,880
» Yeah. On that particular one, there
wasn't really a way to you couldn't

381
00:29:39,360 --> 00:29:44,399
really look at it as how many days
behind it's either if you did it or if

382
00:29:42,640 --> 00:29:49,520
you didn't. And so I just made that
adjustment.

383
00:29:45,679 --> 00:29:57,919
» Okay. So, that's one. I I I kind of
agree with that directive area. The 250

384
00:29:53,360 --> 00:30:03,279
seems ownorous to me, but um it's not my
business. I mean, you guys have done

385
00:30:00,080 --> 00:30:07,200
your due diligence on it, agreed to it.
So, let me ask you one more question.

386
00:30:05,039 --> 00:30:11,679
What's the lowest of the liquidated
damages in that case?

387
00:30:10,240 --> 00:30:19,039
You have some
>> most of them around 100. That's

388
00:30:15,039 --> 00:30:23,880
100. I don't care about
I would like to see you guys

389
00:30:26,080 --> 00:30:34,880
» and I can supply that information with
the different cities and tables to staff

390
00:30:30,159 --> 00:30:41,520
» that would be too busy.
So I my opinion on it is I would be

391
00:30:39,120 --> 00:30:46,159
comfortable reducing and lowering it for
future instances but what I don't like

392
00:30:44,080 --> 00:30:55,520
is that we committed to a number in the
contract then when contract

393
00:30:49,440 --> 00:30:58,640
» no I think we have retro and I
supported retro

394
00:30:56,799 --> 00:31:03,760
» okay cool
but I would come about

395
00:31:02,000 --> 00:31:08,240
» so anything we're reviewing currently
for a year and a half will be based on

396
00:31:06,240 --> 00:31:11,240
the living as they stand in the
contract.

397
00:31:14,080 --> 00:31:18,320
» I don't know if we're position to do
that. I think we're I think it's just a

398
00:31:17,520 --> 00:31:27,039
recommendation
>> you can make all of this.

399
00:31:23,120 --> 00:31:32,640
» Well, I think the second part of this
performance requirements toended

400
00:31:30,559 --> 00:31:37,360
is that
we not

401
00:31:34,559 --> 00:31:42,960
uh pick her with them over they have
cola so their cola comes irrespective of

402
00:31:41,440 --> 00:31:45,919
the problems.
>> Yeah.

403
00:31:43,440 --> 00:31:50,559
» Yeah. Absolutely.
>> Yeah. I'm kind of I'm kind of struggling

404
00:31:47,600 --> 00:31:56,399
with that too of like we we are always
giving increases like we just did with

405
00:31:53,360 --> 00:32:01,279
our increases with the county and we're
doing CPI increases

406
00:31:59,039 --> 00:32:04,960
pretty much on an automated schedule.
However, liquidate damages does not

407
00:32:03,360 --> 00:32:09,519
receive the same treatment.
>> It it will. So, previously it was done

408
00:32:07,279 --> 00:32:13,519
on a calendar year basis and it was very
hard to take half of the year at the

409
00:32:12,000 --> 00:32:17,440
current rate and then the other half of
the year at the CPI adjusted rate, but

410
00:32:15,919 --> 00:32:22,000
because we're transitioning to this
fiscal year schedule for the next fiscal

411
00:32:20,320 --> 00:32:27,360
year, we'll be able to actually make
that CPI adjustment and then

412
00:32:25,600 --> 00:32:31,279
I like that. And those fees, you get
adjusted by CPI.

413
00:32:29,519 --> 00:32:36,000
» Perfect. Are they capped?
>> No.

414
00:32:31,679 --> 00:32:40,240
» Okay. Um I think for me just speaking
out loud with you guys, I'm kind of torn

415
00:32:38,080 --> 00:32:44,960
of like what is our responsibility here?
Is it to the customers

416
00:32:42,559 --> 00:32:51,360
and recollecting
those like literally the liquid value of

417
00:32:48,720 --> 00:32:57,679
a damage to a customer, right? Like our
staff was yelled at over a $5 net

418
00:32:54,960 --> 00:33:01,840
spilling. I think that's kind of a
dramatic reaction, but I'm glad that we

419
00:33:00,320 --> 00:33:06,559
have something out there for that. So,
I'm kind of torn of like our

420
00:33:03,600 --> 00:33:11,200
responsibility is to be good partners
and they are the boots on the ground in

421
00:33:09,440 --> 00:33:15,519
so many ways, right? So, we want to be
fair, but also

422
00:33:13,679 --> 00:33:23,120
in a way I view this as like this
protective measure to rebuild that trust

423
00:33:18,799 --> 00:33:27,360
with customers when something went arry.
And I don't know where that

424
00:33:26,080 --> 00:33:30,480
is. You know,
>> that word would go in the right

425
00:33:28,399 --> 00:33:36,080
direction.
Yeah. So, you know,

426
00:33:32,799 --> 00:33:41,360
» I have a question. Um maybe because um
I'm still this but these liquidated

427
00:33:39,279 --> 00:33:45,120
damages like the per like for instance
per home, they feel really arbitrary to

428
00:33:43,519 --> 00:33:50,399
me because I don't know I don't know
what like an annual number of instances

429
00:33:47,600 --> 00:33:55,360
is. So, for example,
>> um

430
00:33:51,760 --> 00:33:58,480
» see one that you might be kind of like,
okay, so for each filler to clean up

431
00:33:56,880 --> 00:34:07,519
solid waste, recycling material for the
waste or be any waste. Um, it's $150 for

432
00:34:03,440 --> 00:34:12,560
each half of five. So, but like how many
how many because $150

433
00:34:10,720 --> 00:34:19,119
that's not if these are liquidated
damages and in a way it's kind of meant

434
00:34:16,159 --> 00:34:24,480
to be punitive because we want them to a
certain standard. What's $150? Is it

435
00:34:22,159 --> 00:34:30,879
$150 times
2,000 occurrences or is it five?

436
00:34:28,639 --> 00:34:33,879
» I think that data was presented as a
solid

437
00:34:36,639 --> 00:34:44,000
Marissa I think Marissa
Marissa presented those kinds of

438
00:34:42,000 --> 00:34:47,599
numbers. So I think you could bring
that.

439
00:34:44,960 --> 00:34:50,159
» So as far as like the items under
section

440
00:34:48,480 --> 00:34:53,280
» it's not it's it's not a specific
section. But the whole thing has her

441
00:34:52,720 --> 00:34:56,960
classes,
>> right? So, but just for an example, the

442
00:34:55,040 --> 00:35:00,960
items under section A that we're looking
at, that's what we're working with CRM

443
00:34:58,880 --> 00:35:04,320
to develop like what should the standard
be? Because you're right, we don't want

444
00:35:02,560 --> 00:35:09,280
to just choose arbitrary numbers. And
so, we're evaluating those saying what

445
00:35:07,119 --> 00:35:12,320
is the average, what are other agencies
doing, what could we actually hold them

446
00:35:10,640 --> 00:35:16,320
accountable for? And so if you want us
to look at the number reference for the

447
00:35:14,880 --> 00:35:21,440
other items, we can certainly work with
CRM and evaluate do we have the right

448
00:35:19,200 --> 00:35:24,079
metric here or do we need to make it a
fast

449
00:35:22,560 --> 00:35:29,040
» and what information would we be getting
from CR to really? They'd be looking at

450
00:35:27,599 --> 00:35:33,680
kind of like what do you like, for
example, how many spills are we seeing

451
00:35:31,119 --> 00:35:37,119
per month or per year? um and kind of
what is a standard there's certain

452
00:35:35,440 --> 00:35:39,920
standards for a certain percentage you
know is considered acceptable for

453
00:35:38,960 --> 00:35:44,640
example and so
>> you get outside data on standards and so

454
00:35:42,560 --> 00:35:49,040
yeah
me numbers it's just that's one of the

455
00:35:46,240 --> 00:35:53,200
factors that we're considering
>> sure I'd like to get that from CNR and

456
00:35:51,119 --> 00:35:58,480
from some sort of wider industry
standard so we're not

457
00:35:56,160 --> 00:36:02,160
all I would ask that is is that so every
phone call that comes in I'll tell you

458
00:36:00,160 --> 00:36:06,720
the numbers are always higher than you
the district task. So every phone call

459
00:36:04,400 --> 00:36:10,880
that comes in, customer service rep is
required to enter an order of the system

460
00:36:09,440 --> 00:36:15,599
and everything's coded. So we have a
spill, we have a spill code. If it's a

461
00:36:13,040 --> 00:36:18,880
mis pickup, it's called MIPU. So
everything is coded and they're

462
00:36:17,359 --> 00:36:23,119
required. Then that's tracked for
training in coaching. So every phone

463
00:36:20,640 --> 00:36:27,680
call requires some sort of a a note on
the customer's account. So whether it's

464
00:36:24,720 --> 00:36:31,200
a mis pickup, they report a spill, um it
could be a driver complaint that they

465
00:36:29,599 --> 00:36:35,680
maybe thought the driver was driving too
fast, everything is coded system and we

466
00:36:33,440 --> 00:36:39,440
extract report and data and then we
submit that data to the um to the

467
00:36:37,359 --> 00:36:42,079
district on monthly basis. So that is
stuff that comes directly from the

468
00:36:40,640 --> 00:36:45,359
customer and like I said all say it's
always higher because majority of the

469
00:36:43,599 --> 00:36:49,680
customer that service they call us
directly some go through the go side but

470
00:36:47,760 --> 00:36:53,280
most of those call us directly and that
can never be erased or

471
00:36:51,440 --> 00:36:56,079
» I'm sorry I'm not understanding what you
mean. Are you saying that there needs to

472
00:36:54,400 --> 00:36:58,160
be a reconciliation between Urbana and
Africa?

473
00:36:56,640 --> 00:37:02,800
» No, not at all. You have to use both
because some people um the districts

474
00:37:01,119 --> 00:37:06,240
just haven't our other cities don't. No
one calls the city. They all call us

475
00:37:04,400 --> 00:37:11,040
directly for everything. But for the
district, they have this gov system for

476
00:37:08,320 --> 00:37:16,079
a while. So some customers use the the
district gov system. They can call or

477
00:37:13,599 --> 00:37:20,480
they can go online and say you have a
mispickup or they can request a card

478
00:37:17,920 --> 00:37:26,800
exchange or they can go through the
districts the website or people can come

479
00:37:23,839 --> 00:37:32,160
to us and we do live chat no AI live
chat um email form customer service

480
00:37:29,520 --> 00:37:36,160
phone call so we the district and
mentioned she has to both a lot of their

481
00:37:34,720 --> 00:37:39,040
duplication because sometimes they'll
call the district and they'll call us

482
00:37:37,599 --> 00:37:41,040
thinking well maybe I should call their
voice

483
00:37:39,599 --> 00:37:44,079
» I'm not quite understanding are you
saying that they're are you saying that

484
00:37:42,480 --> 00:37:48,560
the numbers are going to look deflated
because there's duplicates. I'm

485
00:37:45,680 --> 00:37:52,560
» no we so we get a count for example just
looking at miss pickups we get a count

486
00:37:50,000 --> 00:37:56,480
from CR& their miss pickup count
includes anything that's been reported

487
00:37:54,320 --> 00:38:00,560
through goa so we can eliminate
eliminate those duplicates but if we get

488
00:37:58,960 --> 00:38:03,920
a complaint that we're not putting
through goup if it's like um an

489
00:38:02,320 --> 00:38:07,680
escalated complaint we're just reaching
out directly to for example the

490
00:38:05,680 --> 00:38:12,079
operations manager and it's not putting
a buildup we have to make sure we're

491
00:38:09,200 --> 00:38:15,280
adding those to their account but we are
eliminating any duplicates so don't

492
00:38:13,839 --> 00:38:18,720
expect the numbers They should be
reconciled and you said

493
00:38:16,560 --> 00:38:22,160
» they're reconciled on our end. CRN just
provides their data and then we look at

494
00:38:20,400 --> 00:38:25,040
their data in combination with how
you're tracking like escalated

495
00:38:23,760 --> 00:38:29,599
complaints and things like that.
>> So you're saying that at the end of the

496
00:38:26,560 --> 00:38:34,160
day uh the district has correct numbers
on all of these incidents,

497
00:38:31,200 --> 00:38:38,119
» right?
Pretty well pretty

498
00:38:42,880 --> 00:38:51,200
committee. that final message. I think
once we have the opinion back with Allen

499
00:38:48,960 --> 00:38:57,359
and we
where CR to get that final iteration

500
00:38:55,359 --> 00:39:02,359
maybe we could have a meeting just to
finalize it I don't

501
00:39:02,640 --> 00:39:11,200
» Scott
>> I'd love to keep this conversation going

502
00:39:08,880 --> 00:39:18,400
» yeah understand more about that the
greater confidence I agree I I I

503
00:39:15,599 --> 00:39:24,320
out of this study, a couple things that
hit me that I I want more information.

504
00:39:21,440 --> 00:39:28,640
The valet service,
do we I I'd like to see the number that

505
00:39:26,800 --> 00:39:33,440
» we actually just got them. We have only
one customer signed up for valet service

506
00:39:30,640 --> 00:39:36,480
currently and I think 34 or 35 signed up
for the roll out which is the no fee

507
00:39:35,920 --> 00:39:40,720
service.
>> Okay. So maybe I'm thinking the roll out

508
00:39:38,720 --> 00:39:46,800
that's the one really designed for
>> for seniors right that's the one that we

509
00:39:43,280 --> 00:39:52,480
are recently promoted in our new email
last but we haven't seen any any

510
00:39:50,240 --> 00:39:56,720
» okay valet we charge
>> valet is $40 per month

511
00:39:54,880 --> 00:39:58,960
» okay
>> what's the difference between valet and

512
00:39:58,000 --> 00:40:03,119
roll out
>> valet is a paid service so if you don't

513
00:40:00,800 --> 00:40:06,720
qualify for the no fee you can pay $40
and then the roll out is if you can

514
00:40:04,480 --> 00:40:11,760
provide a doctor's note that you can
have that service for free.

515
00:40:09,839 --> 00:40:17,680
» You have 30 calls for that.
>> We have 35 currently signed up for it,

516
00:40:14,000 --> 00:40:21,119
but we haven't had any new um signups
since we sent out.

517
00:40:20,320 --> 00:40:24,720
» That's interesting.
>> Yeah, I was surprised you.

518
00:40:22,640 --> 00:40:27,119
» So, I could use my driver's license. It
shows how old I am and qualified for

519
00:40:26,640 --> 00:40:30,520
rule.
>> You need a doctor.

520
00:40:30,880 --> 00:40:39,200
» All right. Good discussion. Thanks.
Thanks for your input.

521
00:40:35,680 --> 00:40:44,240
um solid waste fund reserves.
>> So I'll take that one again. So as of

522
00:40:41,599 --> 00:40:51,119
July 31st, the solid waste fund has a
balance of approximately 5.8 million. Of

523
00:40:48,240 --> 00:40:55,839
that 2.9 million is unreserve
unrestricted and available for board

524
00:40:53,359 --> 00:41:02,880
allocation. So that 2.9 million
represents reserves above our 30%

525
00:40:59,839 --> 00:41:07,599
operating reserve target. Um so staff
has identified four general areas where

526
00:41:05,119 --> 00:41:12,560
the board could consider um to choose to
direct some or all of those reserves. So

527
00:41:10,560 --> 00:41:16,560
number one, customer education, which
includes things like expanded outreach,

528
00:41:14,800 --> 00:41:22,480
school assemblies and composting
workshops. Um number two, contamination

529
00:41:19,599 --> 00:41:26,160
monitoring and compliance. Number three,
service enhancements, which includes

530
00:41:24,240 --> 00:41:31,280
things like lockable carts and
compostable bags. um or number four,

531
00:41:28,960 --> 00:41:36,480
solid rate stabilization, which would
minimize future rate increases. So, the

532
00:41:34,319 --> 00:41:40,240
board could choose to prioritize one
category, a combination of categories.

533
00:41:38,880 --> 00:41:44,560
Um if you don't like any of the
categories, you can come back with more.

534
00:41:42,000 --> 00:41:49,680
Um you're welcome to um suggest
additional priorities. So, today staff

535
00:41:47,280 --> 00:41:54,079
is seeking the board's reactions on the
priorities overall and then any specific

536
00:41:52,240 --> 00:41:57,839
programs you'd like us to move forward
with. So to assist with that discussion,

537
00:41:56,640 --> 00:42:01,200
there are some questions that we're
asking. Um, which of these four

538
00:41:59,839 --> 00:42:05,599
categories should receive highest
priority? Should available reserves be

539
00:42:03,920 --> 00:42:09,839
allocated to any of the specific
programs in the staff report?

540
00:42:07,599 --> 00:42:16,000
Approximately how much of reserves
should be retained for future rate

541
00:42:12,079 --> 00:42:18,960
stabilization or other um solids?
And are there any other priorities or

542
00:42:17,680 --> 00:42:23,680
initiatives that you'd like us to
explore? Um so following your direction

543
00:42:21,760 --> 00:42:27,760
today we will evaluate costs and
implementation approaches for agent

544
00:42:25,520 --> 00:42:31,440
items and then we'll come back for
additional recommendation and

545
00:42:29,040 --> 00:42:34,160
consideration.
So

546
00:42:32,400 --> 00:42:39,920
» that would be the great advice part of
that money would be great advice.

547
00:42:37,680 --> 00:42:45,119
This is this is for solid waste. Oh
solid waste.

548
00:42:41,760 --> 00:42:52,480
Yeah. Yeah. Sorry. Um
I'm gonna hit on this. Um,

549
00:42:49,839 --> 00:42:57,760
I wish we' had this before we did the
rate the 218. I wish we had these

550
00:42:55,200 --> 00:43:02,400
numbers. May maybe I missed.
>> So, this is being presented during the

551
00:43:00,079 --> 00:43:06,400
rate study um based on the rates that
were presented, the options that were

552
00:43:03,920 --> 00:43:09,680
presented. There was going to be a kind
of abundance of reserve funds. And so,

553
00:43:08,160 --> 00:43:14,640
part of that discussion was that we
would come back once the rate was set um

554
00:43:12,560 --> 00:43:18,240
and get kind of an action plan from the
board on how we want to send out.

555
00:43:16,560 --> 00:43:25,200
» Yeah. And and I'm not loving any
criticism or any judgment here. Um I I I

556
00:43:22,560 --> 00:43:30,800
firmly believe that if we have this kind
of money and based on landfill increases

557
00:43:28,079 --> 00:43:37,680
and all that, I would like short of this
to go to rate stabilization. That's my

558
00:43:32,960 --> 00:43:42,720
opinion. I'm only 105. But um the other
component and looking through this

559
00:43:39,520 --> 00:43:48,079
talking about school assemblies and and
I've always I've always championed I

560
00:43:45,359 --> 00:43:54,240
think the fact that I think kids are
where we get the biggest bang for our

561
00:43:50,960 --> 00:44:01,200
buck for the future. So I'm I'm a big
proponent that we use funds school

562
00:43:57,280 --> 00:44:08,240
assemblies outreach at that level as
well as with with older people. Um those

563
00:44:05,280 --> 00:44:14,560
would be my two biggest priorities would
be as much as we can towards rate

564
00:44:11,200 --> 00:44:19,920
getting rates stabilized or I'm not
calling for a reduction u I don't I

565
00:44:17,520 --> 00:44:24,560
don't think we can but I think we need
to use make sure we don't have any big

566
00:44:23,200 --> 00:44:28,800
increases
>> so clarification majority I I think we

567
00:44:26,880 --> 00:44:35,440
need more clarification majority you say
70% 55% what is majority to you

568
00:44:33,119 --> 00:44:38,000
» majority 30 is anything over 16%.
>> Okay.

569
00:44:35,920 --> 00:44:44,800
» So I would say 16%
>> towards rate stabilization would be my

570
00:44:41,040 --> 00:44:47,599
uh the question about school. Is there a
cost for that? Do we put those on

571
00:44:47,040 --> 00:44:51,920
somebody else?
>> No. So we would go through a contractor.

572
00:44:49,599 --> 00:44:55,440
I did include some information for one
of the options um that we'd like to

573
00:44:54,160 --> 00:45:00,560
explore. That's something the board
wishes for us to do the eagle hero show.

574
00:44:58,000 --> 00:45:04,400
So there is some kind of per assembly
per presentation additional cost

575
00:45:02,400 --> 00:45:08,160
included but it would really be at your
discretion and you would say we want to

576
00:45:06,480 --> 00:45:12,720
spend x amount of dollars. We would give
that amount to the contractor and then

577
00:45:09,920 --> 00:45:16,319
they would perform assemblies up to that
point. So it's really you have the

578
00:45:14,640 --> 00:45:21,520
flexibility to decide how much you want
to spend on something like that. Wait,

579
00:45:19,599 --> 00:45:24,880
» do we have a good relationship with the
the school district for having

580
00:45:23,440 --> 00:45:29,119
incentives because that's the biggest
pay challenge just to make sure we're

581
00:45:27,119 --> 00:45:33,280
getting a hold of the right people. But
the good thing about these programs

582
00:45:30,640 --> 00:45:36,400
similar to um discovery cube is we give
them the list. We do kind of some

583
00:45:34,800 --> 00:45:40,400
initial outreach to let them know that
it's coming and then that contract

584
00:45:38,319 --> 00:45:42,319
really takes the lead on reaching out to
the schools and getting everything

585
00:45:41,760 --> 00:45:44,640
scheduled.
>> We still are we still working with them

586
00:45:44,000 --> 00:45:49,200
or is that
>> that contract has concluded? So we uh

587
00:45:47,440 --> 00:45:52,960
are looking at maybe exploring an
alternative option and then if if you

588
00:45:51,599 --> 00:45:58,000
elect to do that we can explore an
alternative option and then maybe

589
00:45:54,640 --> 00:46:02,880
compare the two and see that program
that they present

590
00:45:59,920 --> 00:46:06,400
» which one ecohero or discovery
>> yeah on an online basis they would

591
00:46:04,480 --> 00:46:10,960
provide us with u data on the
presentations performed and the um

592
00:46:09,440 --> 00:46:13,040
feedback that they were getting from the
classrooms.

593
00:46:11,520 --> 00:46:17,839
» Do you know how many people or how many
schools they represent? I want to say

594
00:46:16,000 --> 00:46:20,240
that it was like a little over 3,000
students that were um

595
00:46:19,359 --> 00:46:21,920
» Did she say like
>> impacted? But I need to go back and

596
00:46:21,520 --> 00:46:24,240
look.
>> Did you say like 30 schools or

597
00:46:23,599 --> 00:46:29,040
something?
>> I honestly

598
00:46:26,960 --> 00:46:33,760
34
schools that were like schools. It might

599
00:46:31,359 --> 00:46:38,000
have been 34 classrooms, but it might
have been like multiple done schools.

600
00:46:36,480 --> 00:46:41,839
» Yeah.
>> Yeah.

601
00:46:38,960 --> 00:46:45,599
Inherently the problem would be this
discovery cube is they do have a

602
00:46:43,920 --> 00:46:52,359
relationship with the guys that drive
the green and yellow trucks and I don't

603
00:46:48,160 --> 00:46:52,359
know if that conflicts with any

604
00:46:53,119 --> 00:47:01,520
they're promoting general education
organics and recycling specific

605
00:46:59,520 --> 00:47:06,000
» no and we actually did ask them to
include our carts so our carts were

606
00:47:04,160 --> 00:47:11,800
actually part of the presentation.
>> Okay. So, so that wasn't an issue as far

607
00:47:08,800 --> 00:47:11,800
as

608
00:47:14,720 --> 00:47:25,839
» my question is what do we spend now on
um

609
00:47:21,920 --> 00:47:31,440
the 2.9 million broken down cube reach
code

610
00:47:27,359 --> 00:47:35,119
what do we budget now for
>> so a lot of these items are not anything

611
00:47:33,680 --> 00:47:39,359
that we budgeted like the school
assembly that was a 110 grant funded

612
00:47:37,119 --> 00:47:44,400
program. I think we've allocated about
30,000

613
00:47:40,960 --> 00:47:48,480
um composting workshops, walkable carts,
um providing compostable bags for

614
00:47:46,480 --> 00:47:52,319
customers in excess of what we're doing
now. Those are things that haven't been

615
00:47:50,560 --> 00:47:55,119
budgeted before. So those would be kind
of new programs that we

616
00:47:53,680 --> 00:47:59,599
» So we budget.
>> So that's what we're asking. How much do

617
00:47:57,280 --> 00:48:02,880
you want us to allocate to? What are
your priorities and how much do you want

618
00:48:01,200 --> 00:48:09,119
us to allocate to those priorities? You
don't allocate anything more of what

619
00:48:06,560 --> 00:48:13,040
we're granted the grant funds
>> for school assemblies. We only did that

620
00:48:11,200 --> 00:48:16,079
one time grant funding program. So we
don't have school assemblies currently

621
00:48:14,640 --> 00:48:24,079
in our budget.
>> So we we we get grant funding 150,000 or

622
00:48:19,119 --> 00:48:29,440
whatever it is. of the 2.9 million
um

623
00:48:25,920 --> 00:48:36,160
has does our budget contain any of that
2.9 million in wage to be expended or is

624
00:48:34,880 --> 00:48:39,760
it?
>> So these are unrestricted funds. So

625
00:48:38,160 --> 00:48:42,960
they're to my understanding they're not
being allocated towards anything.

626
00:48:41,119 --> 00:48:50,720
They're unrestricted. The rest of that
5.8 is allocated towards expenses but

627
00:48:46,400 --> 00:48:57,200
this 2.9 is not is unrestricted.
Well, I think director right brought

628
00:48:52,720 --> 00:49:02,079
this to our attention um needing more
potentially more in customer education

629
00:48:59,680 --> 00:49:10,000
and I think I think staff is doing quite
a lot. I see many more things on the

630
00:49:05,280 --> 00:49:15,599
Facebook page or Instagram page or
lots of

631
00:49:11,920 --> 00:49:20,880
all over the place. Um,
and I'd be interested in

632
00:49:18,720 --> 00:49:27,359
Well, I think I have to go back. The
citizen survey gave us a lot of

633
00:49:23,359 --> 00:49:34,640
information about um what what the
citizens preferences were and is is that

634
00:49:31,599 --> 00:49:40,079
what staff is now using to, you know,
dedicate

635
00:49:36,160 --> 00:49:44,079
um the grant funds or other funds?
Um, I don't know that that's being used

636
00:49:42,240 --> 00:49:47,680
to dedicate the budget. I think that's
probably informing our education and

637
00:49:46,160 --> 00:49:52,000
outreach. So, we're looking at that and
incorporating that into our plans. Um,

638
00:49:50,000 --> 00:49:56,880
but our budget is currently set. The
grant term is ending in a few months and

639
00:49:54,319 --> 00:50:01,040
that has will be fully expended. So,
we're just looking at things we want to

640
00:49:58,240 --> 00:50:05,440
do kind of above and beyond what is
currently budgeted if you want us to

641
00:50:03,040 --> 00:50:09,920
allocate any of these funds towards
programs that are not currently

642
00:50:06,960 --> 00:50:14,640
budgeted. So, so the grant fund is like
150,000 or depending on the year.

643
00:50:12,559 --> 00:50:19,839
» So, that that is to my knowledge that is
the last SB 1383 grant. Um, I haven't

644
00:50:18,079 --> 00:50:24,319
heard of any plans for any new grants.
So, right now once that's suspended, I'm

645
00:50:21,760 --> 00:50:30,720
not anticipating any additional.
>> So, so the 150,000 or whatever it is is

646
00:50:28,960 --> 00:50:33,680
not going to be available to us in the
future.

647
00:50:31,760 --> 00:50:39,200
» Okay. So that's the starting point. Out
of the 2.9 million, we're looking at if

648
00:50:36,480 --> 00:50:42,800
we duplicate those programs,
150,000

649
00:50:40,559 --> 00:50:47,119
» if that's your guess. It's totally up to
you how you want to allocate. And and

650
00:50:44,960 --> 00:50:50,880
for example, we spent 30,000 on the
school assembly program with grant

651
00:50:48,800 --> 00:50:54,240
funds. You don't have to allocate that
specific amount. It could be more, it

652
00:50:52,400 --> 00:51:01,760
could be less. It's just whatever your
priorities are. Oh, what

653
00:50:57,599 --> 00:51:07,119
what I'm thinking um
we're getting substantially more

654
00:51:05,520 --> 00:51:17,880
um
citizen awareness, you know, by by using

655
00:51:11,520 --> 00:51:17,880
$150,000 PL or whatever it is. Um

656
00:51:18,400 --> 00:51:26,880
I I I think that this should be a topic
that's discussed in the uh the new ADOC

657
00:51:24,960 --> 00:51:32,640
committee
because I believe

658
00:51:29,119 --> 00:51:39,599
and Georgia right have substantially
more

659
00:51:34,559 --> 00:51:44,640
ideas about uh how we can uh approach
the community to systematically get our

660
00:51:42,160 --> 00:51:49,040
goals achieved. And so I think we need
to go back and decide

661
00:51:47,119 --> 00:51:56,720
um and maybe the committee can decide
this how

662
00:51:52,640 --> 00:52:03,359
what our goals are. Is it is it the uh
landfill part recyclables in that? Is it

663
00:51:59,920 --> 00:52:12,160
the organics in the recycle part? That's
1383 question. So, and and the organics

664
00:52:07,520 --> 00:52:16,319
cart is not and the recycle cart is not
um

665
00:52:14,640 --> 00:52:23,839
I think that should be at the top of the
list. Um I mean what's regulated and

666
00:52:20,079 --> 00:52:32,559
regulations require us to work on but if
we have a 75% total uh for the landfill

667
00:52:28,640 --> 00:52:38,160
part I I think the money should be a lot
of money should be spent in figuring out

668
00:52:35,359 --> 00:52:42,160
how to get those
contamination

669
00:52:39,920 --> 00:52:46,319
materials out of that cart. And it
doesn't sound like it's going to be a

670
00:52:43,520 --> 00:52:51,760
lot. Um we're just starting out of the
shoot. There's no way there's no way in

671
00:52:48,240 --> 00:52:56,559
hell we could spend $2.9 million. Um so
I think it'll substantially go to rate

672
00:52:54,400 --> 00:53:04,559
stabilization because it's going to take
a year to ramp up. Um

673
00:53:00,559 --> 00:53:10,319
the spending the spending plan
um I mean it's not overnight you think

674
00:53:07,680 --> 00:53:14,960
we're going to spend $100,000 on
figuring out how to get the uh

675
00:53:12,319 --> 00:53:20,480
contamination out of the land cart. It's
going to take

676
00:53:17,359 --> 00:53:25,760
years to figure out and implement the
processes that we want them citizens to

677
00:53:23,920 --> 00:53:30,480
do.
So, we've got a lot of money left over

678
00:53:27,839 --> 00:53:36,160
for RA stabilization.
>> So, we went from substantial staff,

679
00:53:34,000 --> 00:53:40,400
» but it sounds like you're asking us to
dedicate at least some of the funds

680
00:53:38,079 --> 00:53:43,280
towards outreach and education. Well,
obviously I'll vote in the half. Not

681
00:53:41,920 --> 00:53:47,839
sure how, but
>> So, let me I'm trying to help cover. So,

682
00:53:45,760 --> 00:53:53,200
I'm looking at our budget 2627 budget.
We budget $105,000 in community outreach

683
00:53:51,280 --> 00:53:56,960
in the solid waste fund for this year.
Doesn't $105,000. Okay. And from what I

684
00:53:56,000 --> 00:54:00,240
understand, from what I got from the
board, you want us to go over that based

685
00:53:58,640 --> 00:54:05,200
on this unrestricted fund of $2.9
million. You want to spend that much

686
00:54:02,640 --> 00:54:08,559
over $100,000. What that how much more
over? We don't know. We're seeking

687
00:54:06,960 --> 00:54:12,640
clarification. Now, what I'm hearing
from the board is that you want to go

688
00:54:09,760 --> 00:54:17,040
make probably 6040 60% of that $2.9
million we pay for race stabilization.

689
00:54:14,720 --> 00:54:21,119
That 40% we'd come back with you with
some numbers of how much that would be

690
00:54:18,720 --> 00:54:24,000
for outreach efforts. And as as Marissa
identified in the staff board, that

691
00:54:22,240 --> 00:54:30,559
could be lockable containers, that could
be the um um home composting program,

692
00:54:27,119 --> 00:54:35,599
that could be additional um um bags for
for um uh residents, that could be um

693
00:54:33,839 --> 00:54:37,920
more advertising, whatever it is, we can
bring that number back to you. But

694
00:54:37,040 --> 00:54:41,760
that's where we're trying to get some
clarification from the board.

695
00:54:38,880 --> 00:54:47,760
» Yeah. And and
I'm looking to you guys tell me 60%'s

696
00:54:45,119 --> 00:54:53,280
just my shot in the dark. That's not I'm
not locked to that number. If it's 50 or

697
00:54:50,079 --> 00:54:58,240
40, I mean, whatever we can
realistically use,

698
00:54:56,319 --> 00:55:01,760
» I'll tell you right now, lockable carts
doesn't make sense to me.

699
00:54:59,920 --> 00:55:08,079
» It doesn't work. Giving people
compostable bags, I'm not I won't I'm

700
00:55:04,640 --> 00:55:11,599
not favor of that. they can go to
bonds for stater brothers to get them

701
00:55:10,160 --> 00:55:16,640
and said I don't think we should be
giving out recyclable bags. Um some of

702
00:55:14,079 --> 00:55:23,760
the others I'm still mulling but those
are two that just I mean $245

703
00:55:21,040 --> 00:55:29,200
for a walkable cart that
>> nonsense in the survey said people do

704
00:55:27,520 --> 00:55:32,160
not want lock.
>> No, they said they want to walk if they

705
00:55:30,559 --> 00:55:34,720
haven't paid for it. If they got for
free I bet they change their money.

706
00:55:33,440 --> 00:55:39,839
» Yeah, that's right. They wanted it for
free.

707
00:55:34,960 --> 00:55:42,640
» I'm not sure how the survey said that.
>> We said they said, "Will you be willing

708
00:55:41,280 --> 00:55:45,200
for it?" They said, "Yeah." And then we
said, "Would we be filling it?" Then

709
00:55:43,440 --> 00:55:50,799
they said, "No." So if we said, "No,
it's free." I bet they're they changed.

710
00:55:47,839 --> 00:55:55,359
» People won't pay for it.
>> And I don't think the amount of recycles

711
00:55:53,280 --> 00:56:02,000
we lose,
it's Yeah. I mean, we get five We get

712
00:55:58,240 --> 00:56:08,799
five We catch five recyclers, scavengers
a month. And I and and they're on

713
00:56:05,680 --> 00:56:12,240
bicycles and carts and dragging bags.
>> Yeah.

714
00:56:09,200 --> 00:56:19,480
» It's nothing. So we we spend way too
much money

715
00:56:14,319 --> 00:56:19,480
looking for five scavengers a month.

716
00:56:19,680 --> 00:56:26,559
» Whatever we're spending so that I can
see Bob on ESPN

717
00:56:24,319 --> 00:56:31,839
every night.
Do we pay for those ads?

718
00:56:28,480 --> 00:56:38,160
» The spectrum that's I think it's funny.
It's

719
00:56:34,720 --> 00:56:42,559
Uh and and what I'm getting to is you
guys have always had really good

720
00:56:41,040 --> 00:56:49,119
judgment as far as I'm concerned about
what we spend on those those programs.

721
00:56:46,160 --> 00:56:56,920
So a continuation of those over that's
not over and above what you're already

722
00:56:50,799 --> 00:56:56,920
talking about with the 100,000 I assume.

723
00:56:58,000 --> 00:57:03,440
» Grant those
>> for what? dinosaur

724
00:57:01,040 --> 00:57:05,599
» for the commercials on ESA.
>> Yeah.

725
00:57:03,920 --> 00:57:10,559
» Okay.
>> Sh.

726
00:57:06,240 --> 00:57:14,640
» Okay, I'm ready. Um, first
>> jump in.

727
00:57:12,480 --> 00:57:19,440
» I'm off of it. Okay, first I just want
to say fantastic step.

728
00:57:17,280 --> 00:57:24,559
» So, this is really good. This is, you
know, I think a really good start and we

729
00:57:22,000 --> 00:57:28,720
do off and everything we talked about. I
want to bring your guys's attention to

730
00:57:26,640 --> 00:57:33,680
the financial review section and staff
report. So

731
00:57:31,119 --> 00:57:37,599
» uh
>> which shows us where the reserves are

732
00:57:35,520 --> 00:57:43,359
going to be at the end of our current
increase because we did look into uh

733
00:57:41,839 --> 00:57:47,920
supplementing
via reserves and we did do that. We just

734
00:57:46,160 --> 00:57:51,599
went conservative with it because right
now we're going to lose money on our

735
00:57:49,599 --> 00:57:56,720
increases every year for the next five
years. So really,

736
00:57:54,240 --> 00:58:01,280
if we want to do and we know we're going
to have to do an increase in the next in

737
00:57:58,720 --> 00:58:05,040
five years again, we just and you and it
was Bob actually who said it's way

738
00:58:02,880 --> 00:58:09,359
easier to take it all out than to put it
back in because then we're looking at

739
00:58:07,280 --> 00:58:15,200
what profiting off of increases, which
we don't want to do. So the way I

740
00:58:12,799 --> 00:58:21,599
realistically look at this is if we want
to have money left to supplement our

741
00:58:18,880 --> 00:58:28,079
increases in five years, we actually
have less than 1.6 million to play with

742
00:58:25,040 --> 00:58:32,960
right now. So right now if we want to
leave so let's say over the next five

743
00:58:30,319 --> 00:58:44,640
years we're going to be supplementing
uh what total is this 150 260 3 410 5

744
00:58:41,200 --> 00:58:47,680
5 560 we're pulling about 560 grand or
more from reserves over the next five

745
00:58:46,799 --> 00:58:53,440
years.
>> You're saying cumulative ones from the

746
00:58:49,440 --> 00:58:57,920
staff report? Yeah, I roughly just
>> put the shortfall number.

747
00:58:55,520 --> 00:59:01,839
» So planned use of the reserve shortfall
is over the next five years we're

748
00:58:59,599 --> 00:59:06,240
supplementing over $500,000. Let's say
we even want to be more aggressive with

749
00:59:03,760 --> 00:59:12,000
that and the next time we do a rate
increase. We want to supplement 750,000.

750
00:59:10,079 --> 00:59:17,680
Okay. Well, that means we have about
900,000 to spend over the next five

751
00:59:14,880 --> 00:59:22,319
years. We can either start with a big
jump and then taper that off because

752
00:59:19,680 --> 00:59:29,040
then maybe city or the city the state is
going to force us to find people

753
00:59:24,480 --> 00:59:34,480
whatever. But to me that's the number is
okay at the end of this if the most we

754
00:59:31,839 --> 00:59:38,000
spent was x amount we want to make sure
we have a million dollar right let's

755
00:59:36,640 --> 00:59:41,440
give ourselves cushion. We want to make
sure we have a million dollars to

756
00:59:39,599 --> 00:59:47,680
supplement
increases via reserves. And even then,

757
00:59:44,799 --> 00:59:51,359
guys, I'm hesitant to say every 5 years
we're just pulling from the reserves

758
00:59:49,280 --> 00:59:58,000
because eventually there will be nothing
left. That's concerning to me. So,

759
00:59:56,079 --> 01:00:02,160
so no, I don't want to spend $2.9
million. We've already agreed we're

760
00:59:59,760 --> 01:00:06,319
going to spend $560
on rate stabilization for the next five.

761
01:00:04,559 --> 01:00:09,839
So, that's already out the door in my
head because it's not going to get

762
01:00:08,160 --> 01:00:14,880
replenished
because we're losing money. And then I

763
01:00:12,160 --> 01:00:20,880
want to leave at least 750 to a million
for rate stabilization by 203031.

764
01:00:18,880 --> 01:00:24,799
So then that gives us our number. Okay,
over the next 5 years we maybe have

765
01:00:23,280 --> 01:00:31,359
200,000
a year to play with.

766
01:00:28,240 --> 01:00:35,280
I don't know if it maybe high level as a
board member it's wise to just stick to

767
01:00:33,200 --> 01:00:40,319
something like that rather than super
going into the granular of like how it

768
01:00:37,920 --> 01:00:45,040
would split because
the way I see it is our needs are

769
01:00:43,119 --> 01:00:48,960
evolving.
It's really great that we do these

770
01:00:47,040 --> 01:00:53,040
audits because we're learning that
people are listening

771
01:00:51,119 --> 01:00:56,240
and they are changing their behavior and
then we're also going to figure out

772
01:00:54,400 --> 01:00:58,720
where they're unwilling to change their
behavior and where we need to push a

773
01:00:57,760 --> 01:01:02,240
little more.
>> I know Sarah, you said 200 a year for

774
01:01:00,640 --> 01:01:05,359
education and out that's what you're
saying

775
01:01:02,640 --> 01:01:10,960
» for any of these programs that go
towards the goal of of our diversion

776
01:01:09,119 --> 01:01:18,240
rate goals. To me, that seems like the
imperative goal. Uh,

777
01:01:15,280 --> 01:01:25,040
I'm not I I'm similarly not as concerned
about uh recyclables getting stolen, for

778
01:01:21,920 --> 01:01:31,440
example. I'm more concerned about before
we start charging people for not sorting

779
01:01:28,640 --> 01:01:35,280
their parts. I want to know that we
tried everything we could and we threw

780
01:01:33,359 --> 01:01:40,960
everything at the wall to change and
motivate them. Um, and you know, it's

781
01:01:38,160 --> 01:01:45,040
funny like because we are I'm just going
to use this example with organic waste

782
01:01:42,880 --> 01:01:50,720
because we are struggling there and
behaviorally it's going to be such a big

783
01:01:48,240 --> 01:01:55,839
change for people.
Funny enough, I'm almost more

784
01:01:52,640 --> 01:02:00,559
comfortable with putting our money into
trying to get them to have kitchen pales

785
01:01:58,400 --> 01:02:06,319
and maybe the kitchen pale comes with
the compostable bags one time rather

786
01:02:04,240 --> 01:02:11,839
than, hey, for the next five years, you
get $3 off your bill. Like to me, I at

787
01:02:09,839 --> 01:02:16,720
least want to try to change their
behavior as much as possible before I

788
01:02:15,040 --> 01:02:22,000
give them like a small incremental
discount over time. Um, and then if it

789
01:02:20,319 --> 01:02:27,920
doesn't work, it doesn't work, you know,
then we we we move on to the next great

790
01:02:24,480 --> 01:02:33,760
idea. Um,
so, so yeah, I feel like the big thing

791
01:02:30,640 --> 01:02:37,200
to to really talk about is like the rate
stabilization. That's how I'm thinking

792
01:02:35,680 --> 01:02:43,839
about it. I'm not looking at the money
we have now because we already committed

793
01:02:39,280 --> 01:02:48,480
to putting over 500,000 into the rate
stabilization. I'm looking at the real

794
01:02:46,079 --> 01:02:56,160
number we have is the number that's left
at the end of five years from now

795
01:02:52,720 --> 01:03:03,599
and maybe we go we go conservative
which would be about you know

796
01:02:59,200 --> 01:03:07,839
150 to $200,000 a year and then
so I'll just pause there then I'll get

797
01:03:05,440 --> 01:03:12,480
into like the ideas in the actual staff
report but what do you guys think about

798
01:03:10,079 --> 01:03:16,240
that that does that kind of clarify how
I'm thinking about the balance

799
01:03:14,160 --> 01:03:18,559
» there's say keep a higher rate
stabilization. Is that what you're

800
01:03:17,760 --> 01:03:25,680
saying?
>> I'm saying I we kind of know how much we

801
01:03:22,160 --> 01:03:28,480
want to have left in 5 years. At least a
million.

802
01:03:26,000 --> 01:03:32,240
» You would know if you kept a percent of
the race compensation money, not spent

803
01:03:30,640 --> 01:03:36,160
out of anything else. That's basically
what you're saying.

804
01:03:32,880 --> 01:03:39,680
» Uh yeah, we know we will have 1.6
million left.

805
01:03:37,839 --> 01:03:44,000
» I know it could be greater if we don't
spend that extra money.

806
01:03:41,520 --> 01:03:50,000
» Yeah, at most it will be 1.6.
At a minimum, I'm saying I think a

807
01:03:45,920 --> 01:03:55,920
million 750 to a million is fine.
>> Um, and and that's actually it could end

808
01:03:52,640 --> 01:03:58,319
up being more if certain costs aren't
incurred, right? Or CPI,

809
01:03:57,680 --> 01:04:03,440
» right?
>> Uh, liquidated damages.

810
01:04:01,359 --> 01:04:08,160
» Are you suggesting to wait until the end
of the fiveyear term, look at that 1.6

811
01:04:06,160 --> 01:04:12,559
and then see how we can use that to
stabilize for the next fiveyear rate

812
01:04:10,480 --> 01:04:15,599
study? Is that your suggestion? just buy
anything.

813
01:04:13,839 --> 01:04:18,799
» Yeah. Because what what we're saying
what we're saying look you already have

814
01:04:17,119 --> 01:04:22,240
a fiveyear plan right to increase the
rates. I think next year is nine years.

815
01:04:20,960 --> 01:04:26,720
What we're saying that maybe look at
some of this money that's in that's

816
01:04:24,720 --> 01:04:30,880
unrestricted. Maybe instead of a 9%
increase we can do a 5% increase. You

817
01:04:29,520 --> 01:04:35,119
see what I'm saying? By using offsetting
that cost through this stabilization.

818
01:04:32,880 --> 01:04:37,680
» I mean I'm happy with the results of our
most recent study and our current

819
01:04:36,880 --> 01:04:40,799
fiveyear plan.
>> So you're you're open with a 999. You

820
01:04:39,520 --> 01:04:44,880
don't want to lower that at all?
>> No. I'm happy with what where we're at.

821
01:04:42,799 --> 01:04:49,440
I don't want to deplete our reserves
anymore as of now.

822
01:04:47,280 --> 01:04:55,520
» What I want to make sure is that when we
get to the end of five years with

823
01:04:52,079 --> 01:05:01,440
additional investment into education,
outreach, schools, um trying to change

824
01:04:58,720 --> 01:05:06,400
our customers behavior. I want to make
sure we have at least a million dollars

825
01:05:02,720 --> 01:05:10,720
left. So when we look at the plan that
they gave us with several different

826
01:05:08,160 --> 01:05:16,480
ideas, I'm saying over the next five
years, let's spend 600k,

827
01:05:14,240 --> 01:05:24,119
leaving us a million dollars in reserves
that would go towards

828
01:05:19,599 --> 01:05:24,119
uh rate stabilization.

829
01:05:24,799 --> 01:05:32,400
What is the percentage increase of a
million over 1.6? Let me try. I'm

830
01:05:29,440 --> 01:05:37,680
guessing if that's a
Look at that. It's 62%. So, it's about

831
01:05:35,359 --> 01:05:43,720
it's about an alignment with with your
back as well.

832
01:05:38,960 --> 01:05:43,720
» Or could you high 60?

833
01:05:44,880 --> 01:05:51,039
» Yeah. For the sake of like for the sake
of compromise, we could start small. We

834
01:05:48,960 --> 01:05:59,160
even start with 100 grand a year. Then
that's only 500 pay over five years.

835
01:05:54,240 --> 01:05:59,160
I think it's better than that.

836
01:06:00,319 --> 01:06:07,599
» Um, and then as far as the actual like
substance of the of where the spend

837
01:06:05,440 --> 01:06:11,839
would go,
um, obviously I'm I'm a big supporter of

838
01:06:09,839 --> 01:06:16,240
outreach and education, I think it's way
more nuanced than even like a broad

839
01:06:14,480 --> 01:06:22,160
category, which is why we're doing this
at Penny. Um, and I think we'll be able

840
01:06:19,359 --> 01:06:28,400
to come back to you guys with some real
like data backed ideas that have souls

841
01:06:24,799 --> 01:06:33,920
associated with them. Um, a section on
here that isn't included I think is the

842
01:06:31,119 --> 01:06:39,839
actual like physical representation on
the bins themselves, like the stickers

843
01:06:36,640 --> 01:06:44,880
on the trash cans. I think they're
provided by you guys with QR codes like

844
01:06:43,200 --> 01:06:50,319
just the actual physical interaction
they're having with their trash cans.

845
01:06:47,520 --> 01:06:54,640
Um I think it's a big one. Obviously I I
love investing in the schools even that

846
01:06:52,799 --> 01:07:00,319
I want to think a little bit outside the
box though. Um

847
01:06:58,000 --> 01:07:04,319
and then yeah if organic waste continues
to be like

848
01:07:02,400 --> 01:07:11,119
our leading indicator if that's where
people are struggling then uh diving

849
01:07:07,200 --> 01:07:16,960
more into the kitchen tales composting
education there. But to me that also

850
01:07:13,680 --> 01:07:21,400
basically overlaps with public outreach.
Uh and then

851
01:07:21,680 --> 01:07:25,880
contamination inspection.

852
01:07:26,960 --> 01:07:33,760
Uh that seems to me that it's already
going to be built into like our existing

853
01:07:31,359 --> 01:07:37,280
compliance.
It's already going to be mandatory and

854
01:07:35,760 --> 01:07:40,640
then unfortunately it's going to be
required that we find people. So I'm not

855
01:07:39,039 --> 01:07:43,440
really thinking we need to send more
there.

856
01:07:41,920 --> 01:07:48,000
agree with you guys on lockable
recycling carts. I'm not really worried

857
01:07:45,280 --> 01:07:52,280
about people's recyclables getting
stolen. Um,

858
01:07:53,599 --> 01:08:00,000
no.
[laughter]

859
01:07:58,000 --> 01:08:05,359
So, yeah, that that's kind of that's how
I'm thinking about one. The leading

860
01:08:02,079 --> 01:08:10,720
indicator here is like we are currently
uh stabilizing the rates for the next 5

861
01:08:08,799 --> 01:08:17,520
years. How much money do we want to make
sure we have left for the next time? And

862
01:08:13,760 --> 01:08:24,799
then what's what's at least a minimum
amount we're comfortable investing more

863
01:08:20,400 --> 01:08:30,640
into for for our diversion goals
over the next five years to make sure we

864
01:08:27,120 --> 01:08:34,719
still end with that million dollars
in five years.

865
01:08:33,199 --> 01:08:39,759
So what you're saying is keep our
reserves rather than give people $3 off

866
01:08:37,199 --> 01:08:47,120
their bill. My understanding is I'm
saying right now we're already well

867
01:08:42,880 --> 01:08:51,520
right now we are already giving people
discounts by putting some of our

868
01:08:49,040 --> 01:08:54,319
reserves into the cost of our services
and we're actually going to be losing

869
01:08:52,799 --> 01:08:58,080
money over the next 5 years. That was
intentional. We planned it because we

870
01:08:56,239 --> 01:09:02,239
have $3 million.
So what we have to do is keep in mind

871
01:08:59,920 --> 01:09:07,120
the number we'll have left in five years
which is 1.6.

872
01:09:04,319 --> 01:09:10,880
But we don't want to spend. It's kind of
like working backwards like how much do

873
01:09:09,120 --> 01:09:14,159
we want to make sure we have in five
years because we're gonna have to raise

874
01:09:12,799 --> 01:09:17,759
the rates again, right?
>> We want to keep trying to give them a

875
01:09:15,679 --> 01:09:22,159
discount without depleting our reserves
all the way because then we have to

876
01:09:19,359 --> 01:09:25,359
start rebuilding them back up or then we
stop buying left for nothing. So your

877
01:09:23,839 --> 01:09:30,080
goal is to have a million in reserves,
use that 600 for

878
01:09:27,359 --> 01:09:33,440
» Yeah.
But if they even want to have a little

879
01:09:31,600 --> 01:09:38,960
bit more of a commission, maybe I was
saying 500 because then that's kind of a

880
01:09:35,279 --> 01:09:44,719
clean 100 each year for five years.
And at this point, I think it's also

881
01:09:41,839 --> 01:09:49,759
more about like the quality of the work,
which you and I can make sure it's good

882
01:09:46,560 --> 01:09:53,759
quality versus quantity, right? Exactly.
Consultants

883
01:09:51,600 --> 01:09:59,199
consultants will spend 100k real quick,
but right we can get something good done

884
01:09:56,560 --> 01:10:04,800
for however much you guys comfortable
with. And also I think that given the

885
01:10:02,080 --> 01:10:09,040
recent uh study results saying that we
are getting much much closer to

886
01:10:06,480 --> 01:10:13,360
recyclables, our goal for recyclables. I
think that it's I think that we should

887
01:10:10,880 --> 01:10:16,960
probably establish just to like uh
establish expectation for the rest of

888
01:10:15,120 --> 01:10:19,440
the board that probably a lot of the
stuff that we're going to be talking

889
01:10:17,920 --> 01:10:23,600
about in the committee is going to be
related to organics

890
01:10:21,760 --> 01:10:28,320
because that's number that we want to
raise. I mean so things like and I don't

891
01:10:26,320 --> 01:10:32,320
mean to beat a dead horse but like
recycling cards we probably wouldn't put

892
01:10:30,400 --> 01:10:38,320
a lot of discussion into something like
that because it's not as much of an

893
01:10:34,960 --> 01:10:42,320
issue as it was before.
Well, I think I would like to leave room

894
01:10:40,640 --> 01:10:49,760
for
uh what's the word a v the variability

895
01:10:45,600 --> 01:10:53,920
of our results informs our outreach and
our spend and what we're talking what

896
01:10:52,159 --> 01:11:00,239
we're talking to people about what we're
planning into. So, and we see that

897
01:10:58,080 --> 01:11:08,480
seasonally even with you know Christmas
time and Christmas trees and people are

898
01:11:02,960 --> 01:11:08,480
moving all that stuff. So, um

899
01:11:09,360 --> 01:11:18,080
But that is even more the
staff responsibility. It's our

900
01:11:15,199 --> 01:11:23,520
responsibility high level be like this
is the money we want left for this

901
01:11:21,040 --> 01:11:29,199
purpose at the end of the five years.
This is what can be worked on also. I

902
01:11:27,360 --> 01:11:33,440
mean we're not even thinking about what
if everything goes right. If everything

903
01:11:30,960 --> 01:11:37,920
goes right and people do successfully
change their behavior for years, then we

904
01:11:36,239 --> 01:11:44,640
can all say, "All right, we we're
willing to pull back on public outreach

905
01:11:40,960 --> 01:11:48,880
and spend because it's clicking or
they're getting fined by the state now

906
01:11:46,640 --> 01:11:53,920
or required by the state for to find
them." So I think eventually we may even

907
01:11:51,440 --> 01:11:59,199
see an inflection point where
>> behavior will be forced to change and

908
01:11:56,880 --> 01:12:03,600
then we we could preserve that we can
just put that final 200 the last two

909
01:12:01,600 --> 01:12:11,040
years aside that it'll just not get
allocated you know

910
01:12:06,880 --> 01:12:16,400
» well and I well what I think ought to be
done is um

911
01:12:13,520 --> 01:12:21,199
in preference in in preparation for the
ad committee to meet and I'd like to

912
01:12:19,040 --> 01:12:27,199
know when their first meeting is and I
think it's this my opinion it's as soon

913
01:12:23,920 --> 01:12:35,199
as possible is to go over the citizen
survey. Um and I believe CHC should that

914
01:12:32,480 --> 01:12:42,239
should be one of the priority items for
their 9 their 9926

915
01:12:39,840 --> 01:12:48,000
meeting.
My suspicion is there well there's a lot

916
01:12:44,960 --> 01:12:54,159
of new me CHC members and they don't
have

917
01:12:49,840 --> 01:13:01,199
the work that we've done and facilitate
you know and and that's

918
01:12:58,080 --> 01:13:10,159
the emphasis on the top items that would
make recycling easier in the survey were

919
01:13:05,199 --> 01:13:18,239
magnets recycle coach social media tips
and recognition And I think you know in

920
01:13:14,560 --> 01:13:25,040
the report here somewhere recognitions
um for people that are doing well or

921
01:13:21,040 --> 01:13:31,760
areas are doing well is mentioned um
they they want collection containers or

922
01:13:28,719 --> 01:13:38,960
their batteries. 69% of the people want
collection containers. I don't know how

923
01:13:35,120 --> 01:13:44,400
far we've reached with that. And my my
problem with the collection containers,

924
01:13:41,120 --> 01:13:50,480
it only says take take them to the take
them to Huntington Beach. Um,

925
01:13:47,920 --> 01:13:54,000
take it should also take take them to
the schools. giving your paper to the

926
01:13:52,640 --> 01:14:01,280
back and
>> yeah and those other schools benefit

927
01:13:57,040 --> 01:14:09,040
from those battery processes and and the
mail and email are the first ways that

928
01:14:06,000 --> 01:14:14,480
citizens want to get their input. Text
is way down the list. Websites way down

929
01:14:11,920 --> 01:14:19,360
the list. Social media posts are way
down the list. Public events and mediums

930
01:14:16,960 --> 01:14:27,600
are way down on the list. And I also
have a uh as they looked at the citizen

931
01:14:23,199 --> 01:14:35,520
survey, 95% of the people
want the information that we provided to

932
01:14:30,880 --> 01:14:42,239
them in English. 5%
want it in Spanish. So, we're spending

933
01:14:38,239 --> 01:14:48,239
50% of our media coverage on Spanish and
English penetration.

934
01:14:44,560 --> 01:14:56,159
and that's way out of whack with what
the demographics show or uh the citizens

935
01:14:52,400 --> 01:15:03,199
that we that we serve. So I would say
that we need to rethink that policy uh

936
01:14:59,440 --> 01:15:09,040
to where so we can recover some of the
space that uh goes out in the in the in

937
01:15:06,719 --> 01:15:16,560
the quarterly newsletter. It shouldn't
be half Spanish and half English. It

938
01:15:12,400 --> 01:15:19,560
should have a a marker on top that said
elabor

939
01:15:28,000 --> 01:15:35,520
and and then we then we recoup 50% of
the space

940
01:15:32,400 --> 01:15:40,560
that we are talking in the newsletter to
people for what we want them to do or to

941
01:15:38,000 --> 01:15:45,360
educate them or whatever.
Um and

942
01:15:43,040 --> 01:15:53,360
thank you for letting me talk.
>> You're always welcome to talk. Now you

943
01:15:48,239 --> 01:15:56,880
guys join the committee as soon as
possible.

944
01:15:54,800 --> 01:16:02,080
» I think we're waiting on this the
September space meeting. So they'll

945
01:16:00,239 --> 01:16:05,480
people and then yes, we'll try to get it
done ASAP.

946
01:16:05,520 --> 01:16:13,080
» So maybe like late September or
something depending on everyone's

947
01:16:09,040 --> 01:16:13,080
availability. Um,

948
01:16:13,920 --> 01:16:19,840
and I guess I wanted to clarify like we
really just need to make we really just

949
01:16:17,760 --> 01:16:25,920
need to show we have a working plan,
right, for the reserves. That that's the

950
01:16:23,199 --> 01:16:32,000
that's the true or that's like the uh
administrative purpose and goal of this.

951
01:16:29,440 --> 01:16:36,480
I want to say this this is not going to
be written in stone. like if things

952
01:16:34,800 --> 01:16:41,920
change, if things get better, if the
state is harsher on our customers, this

953
01:16:39,360 --> 01:16:48,800
can absolutely uh evolve, we can pull
back. Um

954
01:16:44,159 --> 01:16:52,480
but I think roughly maybe like 100k
for this year and next year would be a

955
01:16:50,880 --> 01:16:57,199
good place to start. And then we can at
least have in writing, hey, this is our

956
01:16:54,560 --> 01:17:01,520
plan. We want a million dollars left for
rate stabilization in the five years and

957
01:16:59,520 --> 01:17:09,520
then we're planning on spending about5
to 600 over the next five years into uh

958
01:17:05,199 --> 01:17:14,880
SB1 1383 efforts and uh investing into
educating customers to try to get their

959
01:17:12,000 --> 01:17:20,719
behavior change through a myriad of
ideas. But if that's kind of enough to

960
01:17:17,840 --> 01:17:24,960
keep to to give ourselves that strong
answer of why we have these reserves yet

961
01:17:22,800 --> 01:17:30,239
also then internally staff can sort of
start working on some ideas based off of

962
01:17:27,199 --> 01:17:37,280
the ad hoc committee. I think that
relatively meets all the criteria we're

963
01:17:33,920 --> 01:17:41,560
trying to hit. Uh
what do you guys think about that?

964
01:17:42,400 --> 01:17:49,199
» Yeah. Yeah.
Do you have what you need?

965
01:17:47,199 --> 01:17:54,880
» I guess my question is is there a
consensus um that we do not want to do

966
01:17:52,800 --> 01:17:59,280
anything with the reserve towards rate
stabilization for 5 years? Is that

967
01:17:56,960 --> 01:18:04,239
consensus among the board or do you want
us to come back and show you what it

968
01:18:01,120 --> 01:18:07,520
would look like if we were to not raise
the rate as much as we're anticipating

969
01:18:05,840 --> 01:18:11,440
for next year? Do you want that
information or

970
01:18:08,800 --> 01:18:15,840
» I don't know what sense this is, but I
still firmly believe that we need to

971
01:18:13,280 --> 01:18:22,560
have some great stabilization with that
money. I I understand the numbers and u

972
01:18:19,360 --> 01:18:29,199
if if we increase our public outreach by
another 100,000, it still allows us

973
01:18:26,640 --> 01:18:35,280
historically this board since I've been
on it has looked for ways to lower

974
01:18:31,840 --> 01:18:40,719
rates, excuse me, to keep rates
affordable. We we've always been

975
01:18:38,080 --> 01:18:47,360
committed to being better than the
average in account.

976
01:18:43,199 --> 01:18:51,760
Um $3 doesn't sound like a lot, but I
guarantee you there's rateayers out

977
01:18:49,040 --> 01:18:56,159
there that $3 means a hell of a lot. So,
I still believe that we need some

978
01:18:54,480 --> 01:19:03,040
component
like you said, Scott

979
01:18:58,480 --> 01:19:06,880
years with rates. um this reserve once
it's gone. I mean, we have money coming

980
01:19:05,280 --> 01:19:11,600
into this reserve account every year,
don't we, Caitlin? Do we have some

981
01:19:09,040 --> 01:19:16,960
component that in that comes into this
res that accounts for these reserves?

982
01:19:14,239 --> 01:19:25,280
It's not like we're we're deleting it
over the next five years completely.

983
01:19:19,920 --> 01:19:30,480
No, over like um director right says if
you look at the the matching review over

984
01:19:28,320 --> 01:19:37,280
the next five based on the rate study
that we just approved

985
01:19:32,880 --> 01:19:45,520
for fiscal year 26 27 the end of the
year we're projecting $100,000

986
01:19:40,880 --> 01:19:54,560
in defensive and um
we reserve above the 30% the target 30%

987
01:19:50,239 --> 01:20:01,760
above this 3.1 million. So over the next
five years, let's say if you want to

988
01:19:57,760 --> 01:20:08,159
break out the um 500,000 for the next
five years addition to what's already

989
01:20:05,120 --> 01:20:13,199
» in the rate study, then it will be
negative 200,000

990
01:20:10,480 --> 01:20:23,199
for the plan used for the short ball
will be 200 in this year 6* 7 and then

991
01:20:18,960 --> 01:20:33,040
56 in fiscal year 27 28. So, so by the
end of the five years study, you'll end

992
01:20:27,360 --> 01:20:39,199
up with 1.1 or 1 million. So, it's not
like we're depleting reserve completely

993
01:20:36,719 --> 01:20:45,679
and now we're getting more money in is
from the rate study from the rate that

994
01:20:42,719 --> 01:20:54,640
um res are paying.
>> Yeah. So if we don't prop it right, how

995
01:20:50,480 --> 01:20:59,199
how do the reserves get built up without
is that when you do okay so when you do

996
01:20:56,640 --> 01:21:04,159
the prop 218 you have to justify why
you're profiting and that would be to

997
01:21:00,800 --> 01:21:08,320
say we want to reach our reserve goal or
is it only from unexpected revenue

998
01:21:06,239 --> 01:21:11,520
incomes like liquidated damages?
Typically

999
01:21:09,120 --> 01:21:18,320
» it it could be from investment earnings.
It could be savings from unspent money

1000
01:21:14,560 --> 01:21:23,040
like you you plan in your budget to um
for 100,000 in outreach and but you only

1001
01:21:20,800 --> 01:21:30,080
spend um
a 100 um half of that. So then you

1002
01:21:25,760 --> 01:21:36,400
that's where the savings come from. I
guess like the consultant did show us a

1003
01:21:33,120 --> 01:21:41,520
range of of three. It was four
scenarios. three were more aggressive

1004
01:21:38,719 --> 01:21:46,719
into this and because we already went
through that whole process and decided

1005
01:21:43,440 --> 01:21:51,440
on this one. That's my hesitancy to not
want to do it all over again. But then

1006
01:21:49,040 --> 01:21:58,159
also my question would be like what
would be a good goal you think to be

1007
01:21:54,239 --> 01:22:03,199
able to uh to be able to stabilize
future rates,

1008
01:22:00,320 --> 01:22:09,600
right? like what is a good amount to
chip away at over time to leave some in

1009
01:22:05,840 --> 01:22:16,239
the future versus going more aggressive.
Now,

1010
01:22:10,960 --> 01:22:22,719
» I think I think that's really hard um to
to narrow that down that based on the s

1011
01:22:19,920 --> 01:22:27,120
based on the surprises we got. I mean,
it was totally out of character to get

1012
01:22:24,560 --> 01:22:32,400
the landfill increase. I mean that that
was so far off the off the rails that if

1013
01:22:31,040 --> 01:22:38,239
we have another
>> situation like that going into the next

1014
01:22:34,960 --> 01:22:42,480
five years uh it's going to be
challenging. I mean it's going to be

1015
01:22:39,600 --> 01:22:48,159
really challenging. So I I think trying
to look that far ahead as much as I'd

1016
01:22:45,199 --> 01:22:52,000
like to uh is going to really really
hard.

1017
01:22:49,840 --> 01:22:55,840
» Scott, you know what do you anticipate
the rate will be from this county? Well,

1018
01:22:54,159 --> 01:23:00,639
the land the landfills are going to
continue to go away and until they come

1019
01:22:58,320 --> 01:23:05,520
up with an alternative to the landfill
where it's going to go, that's to me

1020
01:23:03,120 --> 01:23:08,239
that's the unknown factor that that we
can't plan.

1021
01:23:06,080 --> 01:23:12,080
» Well, before before we were negotiating
with the county, they were projecting

1022
01:23:09,840 --> 01:23:14,320
typically over $100 a ton.
>> Yeah.

1023
01:23:12,480 --> 01:23:19,199
» You know, and so because we got involved
with the city managers and um negotiate

1024
01:23:16,800 --> 01:23:22,560
with them, we were able to stabilize off
a little bit. I mean, it's still going

1025
01:23:20,159 --> 01:23:27,440
to be up to $81 here in about 5 years,
but it, trust me, it'll be over $100

1026
01:23:24,320 --> 01:23:31,840
eventually. Um, so
>> yeah,

1027
01:23:28,719 --> 01:23:37,440
» I mean, maybe that's why the efforts for
diversion are becoming basically

1028
01:23:34,000 --> 01:23:42,400
heavy-handed is they see the writing on
the walls because landfill spaces

1029
01:23:39,840 --> 01:23:46,239
» on that diver on when we start doing
penalties,

1030
01:23:44,000 --> 01:23:53,520
do we get to keep that money?
>> We should. I want to say 80% similar to

1031
01:23:50,800 --> 01:24:00,320
um additional cart revenue. We retain
80% of that revenue. So if CR isue um I

1032
01:23:57,440 --> 01:24:06,159
think I want to say more than 80%.
>> So CR needs 20

1033
01:24:02,960 --> 01:24:12,800
nothing goes nothing goes
>> for managing the program but none none

1034
01:24:08,560 --> 01:24:15,440
of that money goes to the state. No,
>> even though

1035
01:24:13,600 --> 01:24:18,800
» that's great. That's gonna be great for
hopefully stabilizing costs.

1036
01:24:18,159 --> 01:24:22,400
» So I guess
>> even though people will hate us.

1037
01:24:19,920 --> 01:24:29,600
» So I guess I guess the point is we don't
do any education. We let people continue

1038
01:24:26,320 --> 01:24:33,920
and we make a lot of money and I do that
completely physicious. I'm not right.

1039
01:24:32,480 --> 01:24:39,600
Um,
>> no, I think that's a valid dope even of

1040
01:24:36,239 --> 01:24:44,639
like, do we just let people let it blow
up in their own faces or do do we have a

1041
01:24:42,400 --> 01:24:49,760
responsibility to try to help them
before they get their hands slashed?

1042
01:24:47,040 --> 01:24:54,080
» 100% have a responsibility.
>> And just so that everyone is clear, we

1043
01:24:51,760 --> 01:24:57,120
100% have a responsibility to avoid
finding residents for government

1044
01:24:56,159 --> 01:25:02,080
services.
>> I will say that process isn't like a one

1045
01:24:59,600 --> 01:25:07,920
time examination in your mind. do get
education multiple times before

1046
01:25:06,960 --> 01:25:13,920
» they have no one to blame with
themselves once they they really don't

1047
01:25:10,239 --> 01:25:18,159
» oh they fact of the matter is and I've
seen this many times and played out in

1048
01:25:16,159 --> 01:25:22,480
many different ways
these citizens have in the programs that

1049
01:25:20,960 --> 01:25:27,840
we
um try to train or educate people they

1050
01:25:25,920 --> 01:25:31,840
have to see it three times yeah
>> before it registers

1051
01:25:29,840 --> 01:25:38,719
» I was driving through neighbor to pick
up my wife when she was professor at

1052
01:25:33,920 --> 01:25:44,400
Sana College and I had to see the signs
about ch, you know, be go slow through

1053
01:25:42,719 --> 01:25:49,520
these neighborhoods because there's
children here and when I saw that the

1054
01:25:47,360 --> 01:25:52,000
third time
then I then I paid attention to

1055
01:25:51,760 --> 01:25:58,480
» Yeah.
>> As an insurance agent I paid attention.

1056
01:25:56,000 --> 01:26:02,719
» Oh. Uh you
>> voters have to see your name seven times

1057
01:26:00,719 --> 01:26:09,360
on average to know
>> to vote for you. So you're you're

1058
01:26:04,480 --> 01:26:14,960
definitely right to game numbers. Um
cool. I mean I I love I love it.

1059
01:26:12,800 --> 01:26:19,040
Exploring these sort of philosophical
debates would be nice.

1060
01:26:16,639 --> 01:26:22,400
» Well, we I we need uh some some
direction from the board. First off, I

1061
01:26:20,639 --> 01:26:28,239
think um what uh director Wright
mentioned is I I I want to

1062
01:26:25,520 --> 01:26:31,199
kud kudos to what she said because what
you just demonstrated is, you know, it

1063
01:26:29,520 --> 01:26:35,679
was good governance. You you're having a
a dialogue about discussion, asking

1064
01:26:33,760 --> 01:26:38,239
questions, and it's a it's a great model
for other districts to see how good

1065
01:26:36,960 --> 01:26:43,679
governance works. So, I commend you for
for doing that. Thank you. Um but I have

1066
01:26:40,320 --> 01:26:48,000
one board member who says that um no,
keep the rates increases as we approved.

1067
01:26:46,960 --> 01:26:52,400
And I have another board member says,
"No, let's use some of the uh reserves

1068
01:26:50,159 --> 01:26:56,159
to lesser those rates, whether fibs or
whatever." I What does the board want us

1069
01:26:54,400 --> 01:27:01,040
to do? I need some directions. I I've
got some conflicts on the on this board.

1070
01:26:57,760 --> 01:27:04,080
So, I need we need some direction.
>> You want to vote?

1071
01:27:02,080 --> 01:27:08,480
» I don't listen to vote because it's, you
know, I don't but just give me, you

1072
01:27:06,400 --> 01:27:14,239
know,
>> what's

1073
01:27:10,800 --> 01:27:19,760
» Well, I think you guys should
follow that question in the end. come

1074
01:27:16,880 --> 01:27:23,760
back recommending or should
>> so that would be a kind of a separate

1075
01:27:21,280 --> 01:27:27,280
item. So we're looking at in addition to
education and outreach which I'm

1076
01:27:25,600 --> 01:27:31,360
sounding like the consensus is we do
want to dedicate money to ed and

1077
01:27:28,560 --> 01:27:35,040
outreach but we need to know how much or
do we want to dedicate any rate

1078
01:27:33,199 --> 01:27:40,639
stabilization at the same time and then
we can look at the how and what's of the

1079
01:27:38,480 --> 01:27:45,520
outreach and the committee. there
there's going to be more money left over

1080
01:27:43,440 --> 01:27:52,320
for both these processes. Right
stabilization, you know what? Because

1081
01:27:48,080 --> 01:27:56,480
staff is has to be and is conservative
in their budget.

1082
01:27:54,400 --> 01:28:02,880
» So, you know, I don't know if it's 5%
more or what from the fines.

1083
01:27:59,679 --> 01:28:06,800
» Yeah. Well, I for me it's like if we
think that the rates are for sure going

1084
01:28:04,639 --> 01:28:12,320
to go up in five years, then I want to
know what you guys are comfortable with

1085
01:28:09,199 --> 01:28:17,679
reserving for those like how aggressive
do we want to plan to those

1086
01:28:15,440 --> 01:28:21,159
I think answers that question.
>> At least 60%

1087
01:28:22,400 --> 01:28:28,400
» that's about a million. But once we find
out there's

1088
01:28:26,320 --> 01:28:34,960
a a hu another huge increase let the
county put on us you know we got time to

1089
01:28:32,400 --> 01:28:39,280
change the rate.
Yeah, we'll have to

1090
01:28:36,560 --> 01:28:44,480
» course
five years with six year plan

1091
01:28:43,280 --> 01:28:49,840
seems
>> and also we we're going to do another

1092
01:28:46,239 --> 01:28:54,960
solid waist grade um survey citizen
survey I think we do them every two

1093
01:28:51,920 --> 01:28:59,840
years. So once the ADOP committee and
the board decide on where we're going

1094
01:28:57,440 --> 01:29:06,400
with this processes
um that those question should be

1095
01:29:04,800 --> 01:29:10,080
within the citizen survey.
>> Yeah.

1096
01:29:06,880 --> 01:29:13,360
» In in a meaningful way. So we we get
some

1097
01:29:10,639 --> 01:29:17,280
» and this time it'll include our renter.
So at least try and [snorts] reach out

1098
01:29:14,560 --> 01:29:23,719
to them too. So maybe we'll get some
more accurate

1099
01:29:19,120 --> 01:29:23,719
languages too. Uh

1100
01:29:25,280 --> 01:29:29,760
» answer your question.
>> Yeah, I think I think I' I've uh have

1101
01:29:28,159 --> 01:29:35,920
some direction what we can do. We we'll
um we'll present uh so is is the solways

1102
01:29:34,639 --> 01:29:38,880
ad hoc comm is going to be meeting again
too, right? So we have the solways ad

1103
01:29:37,440 --> 01:29:46,000
hoc committee and the public outreach
committee, right? So okay um I think

1104
01:29:42,239 --> 01:29:51,520
what we'll do is we'll um present to the
committees um if we're going to let's

1105
01:29:49,440 --> 01:29:54,719
say for next fiscal year we're going to
consider lower lowering the rates

1106
01:29:53,360 --> 01:29:58,960
instead or increasing the rate instead
of 9% we can look at 5% and how much

1107
01:29:57,199 --> 01:30:02,639
money would that come out of reserves
can we share that with you and then

1108
01:30:00,400 --> 01:30:06,480
whatever's left over we can spend I
think you want to spend $500,000

1109
01:30:04,639 --> 01:30:08,000
additional on outreach efforts is that
right there

1110
01:30:07,199 --> 01:30:13,280
» for five years
>> for five years 1.1 million for rate

1111
01:30:11,360 --> 01:30:18,159
futures rate stabilization.
>> Okay. So, we can and we'll we'll come

1112
01:30:15,199 --> 01:30:20,880
back with some some um programs with the
numbers too. I think it's good for you

1113
01:30:19,360 --> 01:30:26,000
to see the numbers too. You need to see
the numbers and um see where that

1114
01:30:24,320 --> 01:30:32,400
» Yeah. Okay.
>> You know, I I think to draw you're

1115
01:30:29,920 --> 01:30:37,199
drawing for a consensus. I think there's
really two factors that out of all of

1116
01:30:34,719 --> 01:30:42,719
this. This was a good report. I this was
really good. But I think out of all of

1117
01:30:39,440 --> 01:30:47,920
it, education and rate stabilization are
the two areas that we're asking you to

1118
01:30:45,360 --> 01:30:51,440
overall. No matter what numbers we use,
those those are the areas we're asking

1119
01:30:49,760 --> 01:30:56,320
you to focus on.
>> By the way, Echo Hero, you click on it.

1120
01:30:54,480 --> 01:31:00,159
Did you notice that it's almost
completely yellow and green?

1121
01:30:58,639 --> 01:31:04,960
» Oh, there. Yeah, they have a lot of
yellow, white, yellow, and green.

1122
01:31:02,480 --> 01:31:08,960
» So, that changed the colors.
>> Yeah. So you guys,

1123
01:31:07,199 --> 01:31:13,520
» yes, we [clears throat] we're clear.
>> Okay. Thank thanks for thanks for the

1124
01:31:11,600 --> 01:31:16,159
discussion. It's really thank you for
your work. So

1125
01:31:15,199 --> 01:31:21,600
» thank you.
>> And and I'm sure the numbers lady had a

1126
01:31:18,639 --> 01:31:25,000
lot to do with this because
>> I think Jenn

1127
01:31:26,343 --> 01:31:28,363
[laughter]

1128
01:31:28,800 --> 01:31:38,719
all right. Uh any oral communications
and any director comments?

1129
01:31:34,560 --> 01:31:41,679
Okay. So we are uh
board meeting make sure

1130
01:31:41,120 --> 01:31:46,719
» 31st
>> knows that it's the week

1131
01:31:44,960 --> 01:31:50,320
» board meetings was postponed to the
annual

1132
01:31:49,120 --> 01:31:53,520
» the 31st.
>> Oh wait 31st.

1133
01:31:51,600 --> 01:31:57,600
» Yeah it's the week after the conference.
>> Okay

1134
01:31:54,639 --> 01:32:00,600
» the 24th meeting is now on.
>> Yes.

1135
01:32:01,920 --> 01:32:11,360
» Okay. So we'll uh we'll adjourn to move
August 31.

1136
01:32:08,880 --> 01:32:11,360
» Thank you.