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>>Good morning. We will kick off the

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Audit and Human Resources committee

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meeting. I will recognize Board members in

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the room today. Board Director Judge Han,

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Director Mayor Fry, Director Ponce and myself. Do

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we have any public comment this morning?

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>> We have one, Dominic Maisoc. He is

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virtual this morning

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>> Dominic?

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>> Can you hear me now? Yes we can hear

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you. Okay I was late on unmuting. Okay

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I was thinking about something here,

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about you go out and advertise jobs for

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METRO and I have two actually two

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possible sources. Number one, I think

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they call Boy Scouts of America now

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scouting USA due to legal things that

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have happened. There's a group they

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call explorers. These are people that,

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this is open for men and women that are

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looking for vocations and career

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whatever. I don't know if you have to

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have Cub Scouts and regular scouting to

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go with it but I think that might be

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some ideas to encourage people 18 and

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above, or I don't know what the age

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limit is, to look at METRO as a

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possible place to work. That could also

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be divided up into saying METRO PD,

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operations, mechanics, where the rubber

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meets the road, and the office group.

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Secondly, as I'm thinking of HCC as

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well the school district I know the

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school is next to Kashmere. I think

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there could be some interoperable

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agreement to where students at

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[Indiscernible] can do the classroom in

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the morning and then come over to

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Kashmere to do their lab work in the

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garage also HCC has diesel mechanics I

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think it's a different campus but it

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could be an interagency agreement where

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you do your class work at HCC, and then

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you come over to Kashmere to do your

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lab work. In each case, when the person

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graduates, they are an apprentice. They

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have apprentice rank. They would have a

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union job under union 260 am paid to

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work for METRO. Between those two

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aspects, that could be two jobs at

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METRO and the person would already be

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pre-trained. Without having other

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comments I send it back to you

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>> Thank you so much Dominic, I

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appreciate the comments raised and the

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considerations thinking about how we

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can better prepare the workforce and

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partnerships with the school district

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and community college. Are there any

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comments? We will jump into the

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briefings and then comments from board

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directors. First up we have the monthly

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compliance report from Chief Audit

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executive Andrea Dennis

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>> Good morning. Can we pull up the

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audit dashboard please? Thank you. Can

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you please go to the next slide. Here

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is a summary of the internal audit

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dashboard and activity as of the end of

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December 31, 2025. Thus far we have

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completed 107 audit projects, we have

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17 in the process as of the end of

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December. For the month of December a

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total of 22 audit projects completed.

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If you look toward the bottom of the

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screen we have the internal functions

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and IT audits, three of those have been

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completed, seven of those are in

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process and 10 currently not started.

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We have a summary of the audit

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recommendations we are tracking. We

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have a total of 16 still outstanding.

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If you go to the next slide please. In

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the next three pages we have a list of

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all audit recommendations we are

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tracking through completion. As far as

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changes in the report from the prior

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month, we have four recommendations

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that were implemented and have been

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removed from this report. I want to

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note the one item related to the single

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audit KPMG that we were tracking has

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been implemented and corrective action

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noted on that item, in addition to

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three other items. There were three

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items extended this month due to

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management needing additional time to

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implement the items. Those items are

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noted with a check mark. Please go to

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the next slide. We have two more that

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were extended. That concludes my

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presentation do you have any questions

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>> Are there any questions from

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colleagues? no? Thank you for the

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presentation. Next up we have the human

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resources metrics report, Karen Kauffman

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>> Thank you so much and good morning

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everyone. This... Next slide please.

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Nothing too significant to point out,

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our headcount has remained fairly

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steady at 4800 employees. Turnover has

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dropped somewhat, about an eight

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percent turnover now. Next slide. For

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the month of January, we had 67 hires.

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The one thing I want to point out here

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are leave of absences are higher for

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December but that's pretty typical. A

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lot of times employees postpone

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procedures until the holidays and so

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on. Nothing to be concerned about in

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that respect. This is a slide with the

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applicant and hire demographics,

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applicant demographics are on the right

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as you saw in the month of December we

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still had a fairly high number just

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over 3400 applicants and the total

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hires on the left are shown by gender

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and ethnicity. Next slide. Wanted to

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highlight several outreach events for

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the month of December. One of the

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events pictured here was a visit from

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the Gateway Academy, a high school in

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Houston for students with neurodiverse

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challenges as well as other types of

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learning disabilities. They came to our

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facility at Kashmere and heard speakers

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from various divisions, especially

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within operations and staffing. We also

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partner with Goodwill industries and

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had an event and had our open house at

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the Kashmere facility for bus operators

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service drivers and mechanics. Next

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slide. This shows the hiring incentives

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that were paid for the month of

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December. As usual, the highest number

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were for bus operators. We had 73

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employees eligible also several of the

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maintenance positions as well. In the

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footnote I wanted to mention too we

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continue to have bilingual incentives

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for our public interfacing employees

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who qualify for those. Also had

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payments in the month of December for

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those 359 employees participating in

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that program. Next slide. This shows a

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list of the new positions that were

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hired for the month of December, bus

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operators being the highest number. We

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had a number of wellness events in

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December. One was nutrition which was

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timely with the holidays and all of the

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holiday festivities. We had several

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financial wellness sessions as well as

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our partnership with the Gulf Coast

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regional blood center for a blood

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drive. Next slide. This shows our

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schedule of classes through our

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training and organization development

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group for January and February. We have

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a number of technical classes for

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Microsoft products as well as things

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like time management professional

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development business writing. I wanted to

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highlight a couple of courses for our

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employees who want to move up within

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the organization and perhaps interview

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for other positions so we had one that

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had to create an effective resume and

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interviewing skills we do provide those

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types of them to help prepare employees

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for future positions at METRO. Next

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slide. One of the new recognitions we

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are doing now is to recognize employees

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who are the most active in the

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e-learning online learning program.

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This is something they can do on their

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own with guidance from their management

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as to which classes are appropriate for

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their roles. We had two employees, Chad

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small and [Indiscernible] O'Bryant

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recognized for the courses they took

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during the year of 2025. That concludes

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my presentation.

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>> Are there any questions or comments?

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no? thank you again for the updates we

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appreciate it.

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>> With that, we will close out today's

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audit human resources committee

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meeting. The time is 9:15 AM folks, we

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posted for 9:30 AM for the next

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committee meeting our finance committee

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will begin here in 15 minutes at 9:30

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AM.

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>>

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>> I think we need to get started. I

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think we are ready to begin the finance

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and business administration committee.

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It is 9:31 AM. The first item on the

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agenda are public comments

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>> We have Dominic Maisoc virtual

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>> Okay

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>> Dominic?

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>> He does not appear to be on.

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>> We will move forward. We will come

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back if he joins. We are going to start

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with the briefing item the monthly

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financial reports, George? Thank you

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Chair Morales and members of the

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committee George Fotinos METRO Chief

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Financial Officer presenting the CFO

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report for today's committee if I could

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have the presentation please. To let

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you know this presentation will

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summarize high-level points detailed

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and monthly reports you will pass on as

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action item to the full board including

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the sales tax report investment report

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that report fuel hedge reporting

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monthly performance report. Next slide

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please the first slide presents the

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sales tax revenue the authorities

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largest source of income. These numbers

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represent activity from two months ago

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January number two represent activity

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from November. Recall last month I

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reported to the board that we have

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received an updated forecast of sales

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tax revenue for University of Houston

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Center for economic growth and

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opportunity. The forecast reduce the

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expected amount of sales tax revenue

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the amount we receive after general

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mobile by 25 million so with this new

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info we reduce the expected revenue

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amount for remaining months, that's the

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bars you see for FY 26 beginning in

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January year to date we received 359.4

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million in cash from sales tax revenues

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because the first two months of the

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fiscal year October and November were

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below targets we are playing catch-up

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with a $5.8 million Delta

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underestimates for the four month

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period. However we are 13.2 million or

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3.8 percent over the year to your cash

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collections at this point last year. In

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the month of January we receive

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[Indiscernible] 2.1 or 2.4 percent

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overestimates and 4.7 million or 5.6

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percent more than January year ago. On

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the next slide all the remaining items

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reflect activity through December. This

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slide is the farebox revenue slide

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through December total $9 million. Year

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to date we are running on budget with

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projected estimates. Comparing farebox

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revenues through December of last year

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we trailed by 1.1 percent, $100,000.

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Next slide please looking at a detailed

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breakdown of METRO year-to-date farebox

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revenue by different modes. Local

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network including rail is 1.4 percent

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lower commuter bus is higher in line

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with the growth we see in

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park and ride ridership. Vanpool is 100

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percent lower we have not received

277
00:31:33,300 --> 00:31:36,300
revenues in December. METROLift is 20

278
00:31:39,300 --> 00:31:41,300
percent higher. The time the fares

279
00:31:41,300 --> 00:31:42,300
don't tie with ridership as they

280
00:31:42,300 --> 00:31:45,300
recognize various stages independent of

281
00:31:45,300 --> 00:31:46,300
usage. This is a good breakdown of how

282
00:31:46,300 --> 00:31:50,203
we see farebox coming in. Next slide

283
00:31:52,300 --> 00:31:54,300
please all four budgets representing

284
00:31:54,300 --> 00:31:57,300
METRO major appropriated activities are

285
00:31:58,300 --> 00:32:01,300
presented. The first quadrant on the

286
00:32:01,300 --> 00:32:03,300
upper left-hand side shows year-to-date

287
00:32:03,300 --> 00:32:05,403
operating expenditures versus budget,

288
00:32:06,300 --> 00:32:08,403
3.3 percent or $7.4 million under

289
00:32:12,300 --> 00:32:14,403
nonlabor expenses specifically with

290
00:32:15,300 --> 00:32:16,300
contract and support services. The

291
00:32:16,300 --> 00:32:17,300
second quadrant is the capital budget

292
00:32:17,300 --> 00:32:21,203
broken out by two categories, the core

293
00:32:24,300 --> 00:32:25,300
business ended three month period 33

294
00:32:25,300 --> 00:32:28,603
percent or $17 million over. This as

295
00:32:29,300 --> 00:32:32,300
relayed last month in the CFO report

296
00:32:32,300 --> 00:32:35,603
because we are receiving buses sooner

297
00:32:36,300 --> 00:32:38,300
than we expected. 28 of the 45 diesel

298
00:32:38,300 --> 00:32:41,300
commuter buses have been delivered.

299
00:32:41,300 --> 00:32:45,803
Last month it was 15 so it was growing.

300
00:32:46,300 --> 00:32:49,603
25 of the 51 diesel buses have been

301
00:32:50,300 --> 00:32:51,300
delivered. We expect this over run to

302
00:32:51,300 --> 00:32:53,300
iron out in the next two months, it

303
00:32:53,300 --> 00:32:56,300
catches up with the original schedule.

304
00:32:56,300 --> 00:32:58,403
The expansion enhancement category

305
00:33:00,300 --> 00:33:02,300
ended 61 percent or 41 million under,

306
00:33:02,300 --> 00:33:06,803
this is mostly due to timing with the

307
00:33:07,300 --> 00:33:10,300
rays in the referendum projects like

308
00:33:10,300 --> 00:33:12,300
bus stop accessibility. The third

309
00:33:12,300 --> 00:33:15,300
quadrant shows debt service 3.3 percent

310
00:33:15,300 --> 00:33:18,603
or less than 1 million under. Last

311
00:33:21,300 --> 00:33:24,300
month are reported to the board we will

312
00:33:24,300 --> 00:33:25,300
be issuing less debt than expected so

313
00:33:25,300 --> 00:33:28,300
we expect to see and under run in that

314
00:33:28,300 --> 00:33:30,300
category. The fourth quadrant you see

315
00:33:30,300 --> 00:33:33,300
the allocation for general mobility

316
00:33:34,300 --> 00:33:35,300
reflective of sales tax. You see that

317
00:33:35,300 --> 00:33:36,300
through December the amount is under

318
00:33:36,300 --> 00:33:40,300
what we expect to contribute this year

319
00:33:40,300 --> 00:33:44,203
by 1.8 percent or $1 million. Here is a

320
00:33:47,300 --> 00:33:48,300
breakdown of the three major funds as

321
00:33:48,300 --> 00:33:49,300
presented in the investment report. All

322
00:33:49,300 --> 00:33:53,203
of the funds be benchmarks by 10 to 30

323
00:33:55,300 --> 00:33:56,300
basis points our investment officers

324
00:33:56,300 --> 00:34:00,803
are doing a great job. The general fund

325
00:34:03,300 --> 00:34:06,603
balance is down $41 million with prior

326
00:34:07,300 --> 00:34:08,300
month due to outflows required to fund

327
00:34:08,300 --> 00:34:10,403
operating expenditures higher than

328
00:34:11,300 --> 00:34:14,603
inflows sales tax grants farebox and

329
00:34:16,300 --> 00:34:19,300
interest income. Debt service increased

330
00:34:21,300 --> 00:34:22,300
by 6.9 million representing program

331
00:34:22,300 --> 00:34:23,300
monthly contribution to cover interest

332
00:34:23,300 --> 00:34:24,300
and principal payments for debt. The

333
00:34:24,300 --> 00:34:26,403
general mobility fund increased 15

334
00:34:28,300 --> 00:34:31,603
million, this reflects an inflow of

335
00:34:32,300 --> 00:34:35,300
contribution from sales taxes in

336
00:34:37,300 --> 00:34:38,300
December 2018 .2 offset by 2.7 million

337
00:34:38,300 --> 00:34:41,300
of congestion mitigation payments made

338
00:34:42,300 --> 00:34:45,300
to multicity partners. Next slide

339
00:34:46,300 --> 00:34:48,300
please. METRO debt balance remains the

340
00:34:48,300 --> 00:34:51,603
same from last month at 643 million.

341
00:34:53,300 --> 00:34:54,300
The last time METRO debt was below 650

342
00:34:54,300 --> 00:34:57,300
million was 15 years ago in 2011.

343
00:34:57,300 --> 00:35:01,203
However the balance will not stay down

344
00:35:02,300 --> 00:35:03,300
long. Later this month we issue the

345
00:35:03,300 --> 00:35:06,300
first tranche of commercial paper 18

346
00:35:06,300 --> 00:35:08,403
million of referendum projects

347
00:35:09,300 --> 00:35:11,300
[Indiscernible] I'm happy to report the

348
00:35:11,300 --> 00:35:13,300
rating agency SMP is getting set up for

349
00:35:13,300 --> 00:35:16,300
this has given commercial paper the A1

350
00:35:16,300 --> 00:35:19,603
rating the highest rating they can

351
00:35:20,300 --> 00:35:23,603
give. Any questions for George? thank

352
00:35:24,300 --> 00:35:28,203
you for the presentation I have a

353
00:35:29,300 --> 00:35:33,300
couple of questions. What is a typical

354
00:35:33,300 --> 00:35:34,300
or approximate percent of our overall

355
00:35:34,300 --> 00:35:36,300
budget that comes from sales tax and

356
00:35:36,300 --> 00:35:38,300
what is it for farebox for the general

357
00:35:38,300 --> 00:35:41,300
public and for the board

358
00:35:42,300 --> 00:35:45,300
>> We can say sales tax is about 800

359
00:35:45,300 --> 00:35:47,300
million, about 1 billion take out the

360
00:35:47,300 --> 00:35:50,603
general mobility. Farebox right now I

361
00:35:51,300 --> 00:35:53,300
think we have it budgeted at 47

362
00:35:53,300 --> 00:35:56,300
million. You can see the difference

363
00:35:56,300 --> 00:35:59,603
between those. The other inflows that

364
00:36:01,300 --> 00:36:05,203
fund our operations are grants. We have

365
00:36:06,300 --> 00:36:09,603
that 200 million. And we also have

366
00:36:13,300 --> 00:36:16,300
interest and debt proceeds. We expect,

367
00:36:16,300 --> 00:36:19,300
well we are issuing debt, we don't

368
00:36:19,300 --> 00:36:22,300
issue debt unless we need the money.

369
00:36:22,300 --> 00:36:25,300
Our general fund was able to cover

370
00:36:25,300 --> 00:36:28,300
operations in the past years. We have

371
00:36:28,300 --> 00:36:31,603
not issued debt since 2018. So now

372
00:36:33,300 --> 00:36:34,300
moving into this year issuing that

373
00:36:34,300 --> 00:36:37,300
starting a commercial paper program, it

374
00:36:37,300 --> 00:36:40,300
gives us the flexibility to issue debt

375
00:36:40,300 --> 00:36:41,300
when we need it. That is the beauty of

376
00:36:41,300 --> 00:36:43,300
it

377
00:36:46,300 --> 00:36:47,300
>> And then, when do we expect the

378
00:36:47,300 --> 00:36:49,300
general fund balance to bounce back to

379
00:36:49,300 --> 00:36:51,300
305 million the recommended amount we

380
00:36:51,300 --> 00:36:55,203
should have been there to be healthy

381
00:36:56,300 --> 00:36:59,300
>> Our, we have a constraint a reserve

382
00:36:59,300 --> 00:37:01,300
constraint which is 15 percent of

383
00:37:01,300 --> 00:37:04,603
operating budget and another layer is

384
00:37:05,300 --> 00:37:08,603
five percent of the operating budget,

385
00:37:09,300 --> 00:37:13,300
that is a board policy parameter. On

386
00:37:13,300 --> 00:37:16,603
top of that, 15 million. That's over

387
00:37:18,300 --> 00:37:22,203
$223 million. We are never at risk of

388
00:37:25,300 --> 00:37:29,300
not paying our bills. We have over $200

389
00:37:29,300 --> 00:37:32,300
million. But we optimize. So in the

390
00:37:32,300 --> 00:37:35,603
past year, we were 500 million above

391
00:37:36,300 --> 00:37:39,300
that, that's not very good as well

392
00:37:39,300 --> 00:37:40,300
because it's taxpayer money and we need

393
00:37:40,300 --> 00:37:42,300
to deploy those funds for uses. We try

394
00:37:42,300 --> 00:37:44,300
to optimize so we are using the exact

395
00:37:44,300 --> 00:37:48,203
amount and keeping a reserve that keeps

396
00:37:51,300 --> 00:37:52,300
a strong safe resilient, as part of the

397
00:37:52,300 --> 00:37:55,603
reason we have such a high

398
00:37:56,300 --> 00:37:57,300
[Indiscernible] because we do these

399
00:37:57,300 --> 00:37:58,300
things

400
00:37:58,300 --> 00:38:00,300
>> Thank you so much I appreciate that

401
00:38:00,300 --> 00:38:01,300
conversation on a higher level to give

402
00:38:01,300 --> 00:38:03,300
us an understanding of where we are,

403
00:38:03,300 --> 00:38:07,203
where we need to go, if that's

404
00:38:11,300 --> 00:38:12,300
something we need to address so I

405
00:38:12,300 --> 00:38:13,300
appreciate it thank you

406
00:38:13,300 --> 00:38:15,300
>> The one thing I want to add that was

407
00:38:15,300 --> 00:38:18,300
a good question, one of the reasons why

408
00:38:18,300 --> 00:38:19,300
we are healthy is because the majority

409
00:38:19,300 --> 00:38:22,300
of our revenue comes from sales tax

410
00:38:22,300 --> 00:38:23,300
revenue, that's very different from

411
00:38:23,300 --> 00:38:24,300
other transportation agencies across

412
00:38:24,300 --> 00:38:28,300
the US relying on fare revenue. The

413
00:38:28,300 --> 00:38:32,803
other thing is George and his team and

414
00:38:34,300 --> 00:38:36,300
that's why we monitor the forecast for

415
00:38:36,300 --> 00:38:37,300
the sales tax revenue because if we see

416
00:38:37,300 --> 00:38:41,803
it is going to go down, we adjust

417
00:38:43,300 --> 00:38:47,300
expenses as well. Is very important we

418
00:38:47,300 --> 00:38:48,300
look at that because we don't want to

419
00:38:48,300 --> 00:38:49,300
be in a situation where the operating

420
00:38:49,300 --> 00:38:52,300
expenses are more than net revenue

421
00:38:52,300 --> 00:38:56,203
coming in. Any other questions? okay. I

422
00:38:57,300 --> 00:39:01,803
wanted to ask a question about the fare

423
00:39:02,300 --> 00:39:06,300
boxes. May be Tom that would be a

424
00:39:06,300 --> 00:39:07,300
question for you. How are we as far as

425
00:39:07,300 --> 00:39:10,300
putting in the new fare boxes

426
00:39:10,300 --> 00:39:14,203
>> We have an update coming in the

427
00:39:16,300 --> 00:39:19,300
Customer Service Committee. But it's

428
00:39:19,300 --> 00:39:21,300
going extremely well with all the

429
00:39:21,300 --> 00:39:24,300
farebox is being installed, all the

430
00:39:24,300 --> 00:39:26,300
TVMs coming on board they are making

431
00:39:26,300 --> 00:39:30,300
changes as we speak on the platforms.

432
00:39:30,300 --> 00:39:34,203
And we have begun the transition to

433
00:39:35,300 --> 00:39:39,300
utilizing the new system. It's going to

434
00:39:39,300 --> 00:39:40,300
take a little time. We are working

435
00:39:40,300 --> 00:39:42,300
through allowing people plenty of time

436
00:39:42,300 --> 00:39:45,300
to make their transition from the old

437
00:39:45,300 --> 00:39:49,300
system to the new. We are still on

438
00:39:49,300 --> 00:39:50,300
track for full transition come February

439
00:39:50,300 --> 00:39:52,300
and April

440
00:39:52,300 --> 00:39:55,300
>> I'm sorry February and March

441
00:39:58,300 --> 00:40:00,300
>> Okay. How about our transition with

442
00:40:00,300 --> 00:40:04,300
our park and ride folks with the

443
00:40:04,300 --> 00:40:06,300
corporate sponsorships? Need to make

444
00:40:06,300 --> 00:40:09,300
sure there's not [Indiscernible] as well

445
00:40:09,300 --> 00:40:12,300
>> We are taking special care and

446
00:40:12,300 --> 00:40:15,603
making sure the right sponsors that

447
00:40:16,300 --> 00:40:20,203
have utilized the park and ride in

448
00:40:21,300 --> 00:40:23,300
anyway are giving every tool necessary

449
00:40:23,300 --> 00:40:24,300
to make the transition. We double

450
00:40:24,300 --> 00:40:28,300
checked on a few the other day and

451
00:40:28,300 --> 00:40:29,300
everybody is in good shape with no

452
00:40:29,300 --> 00:40:31,403
issues at this point

453
00:40:32,300 --> 00:40:35,300
>> This is probably more of a safety

454
00:40:35,300 --> 00:40:38,300
question but for the safety committee

455
00:40:38,300 --> 00:40:40,300
but once we get the farebox is in place

456
00:40:40,300 --> 00:40:44,300
and we have fare collectors in place

457
00:40:44,300 --> 00:40:47,300
collecting hopefully that will minimize

458
00:40:49,300 --> 00:40:50,300
[Indiscernible] we see

459
00:40:50,300 --> 00:40:52,300
>> Absolutely that is one of the

460
00:40:52,300 --> 00:40:55,300
objectives yes ma'am. Thank you George

461
00:40:55,300 --> 00:40:58,300
for your presentation. Everyone is okay

462
00:40:58,300 --> 00:41:01,300
we will move the financial report to

463
00:41:01,300 --> 00:41:02,300
the board for approval. Hearing no

464
00:41:02,300 --> 00:41:04,300
objections we will move it forward. We

465
00:41:04,300 --> 00:41:08,300
will go to the action item 3 Eddie

466
00:41:08,300 --> 00:41:10,300
Miranda

467
00:41:11,300 --> 00:41:14,603
>> Good morning, I am Allen Clark's

468
00:41:15,300 --> 00:41:16,300
chief strategy officer, I am Eddie's

469
00:41:16,300 --> 00:41:20,300
lesser replacement for the day. He is

470
00:41:20,300 --> 00:41:21,300
out of town. Happy to be able to walk

471
00:41:21,300 --> 00:41:23,300
you through our three items. The first

472
00:41:23,300 --> 00:41:27,203
of those item number three, we are

473
00:41:31,300 --> 00:41:32,300
requesting board approval for the

474
00:41:32,300 --> 00:41:34,300
Interim President CEO to be able to

475
00:41:34,300 --> 00:41:37,300
request our annual transit formula

476
00:41:37,300 --> 00:41:41,300
funds and to speak to that and give you

477
00:41:41,300 --> 00:41:44,300
additional background, I have my deputy

478
00:41:44,300 --> 00:41:47,300
chief strategy officer, Alberto here

479
00:41:48,300 --> 00:41:49,300
this morning. Albert I will turn it to

480
00:41:49,300 --> 00:41:50,300
you

481
00:41:50,300 --> 00:41:54,300
>> Thank you good morning. Let me make

482
00:41:54,300 --> 00:41:56,300
sure the clicker works and it does.

483
00:41:56,300 --> 00:42:00,203
Thank you and good morning. Today we

484
00:42:01,300 --> 00:42:05,300
will the FY25 formula funds for the

485
00:42:05,300 --> 00:42:07,300
FTA, particularly the 5307 5310 5337

486
00:42:14,300 --> 00:42:15,300
and 5339 bus. These funds METRO is the

487
00:42:15,300 --> 00:42:18,300
designated recipient for the funds.

488
00:42:18,300 --> 00:42:20,300
Those funds come into the Houston

489
00:42:20,300 --> 00:42:23,300
urbanized area. I want to pause quick,

490
00:42:23,300 --> 00:42:26,603
designated recipient what does it mean?

491
00:42:30,300 --> 00:42:31,300
it means METRO is responsible for the

492
00:42:31,300 --> 00:42:34,300
funds and act on behalf of the FTA for

493
00:42:34,300 --> 00:42:35,300
the urbanized area. In order to get

494
00:42:35,300 --> 00:42:38,300
these funds program we must develop a

495
00:42:38,300 --> 00:42:41,300
program of projects in coordination

496
00:42:42,300 --> 00:42:43,300
with regional partners. The 5307 funds

497
00:42:43,300 --> 00:42:45,403
came in at 119 million, 5310 5.9

498
00:42:51,300 --> 00:42:53,403
million 5337 22 million and 5339 at 9.8

499
00:42:54,300 --> 00:42:57,603
million for a total of 157 million,

500
00:43:02,300 --> 00:43:03,300
that's roughly 3 percent increase from

501
00:43:03,300 --> 00:43:04,300
the prior year the urbanized area this

502
00:43:04,300 --> 00:43:08,203
is a census designated area. If you

503
00:43:15,300 --> 00:43:17,300
note, the light purple and dark purple

504
00:43:17,300 --> 00:43:19,300
the dark purple is the METRO service

505
00:43:19,300 --> 00:43:23,803
area you see a translucent area to the

506
00:43:24,300 --> 00:43:27,300
northwest. That is METRO service area.

507
00:43:27,300 --> 00:43:30,603
The Houston urbanized area is dark

508
00:43:31,300 --> 00:43:32,300
purple. METRO is not the only one that

509
00:43:32,300 --> 00:43:35,603
operates in the Houston urbanized area.

510
00:43:38,300 --> 00:43:39,300
Harris County Fort Bend County and Gulf

511
00:43:39,300 --> 00:43:42,603
Coast transit District operate in this

512
00:43:45,300 --> 00:43:49,203
area. The program of projects, we work

513
00:43:52,300 --> 00:43:55,300
with our regional partners we have

514
00:43:55,300 --> 00:43:56,300
collaborative efforts and discussions

515
00:43:56,300 --> 00:43:57,300
to discuss the needs of the region and

516
00:43:57,300 --> 00:43:59,300
how funds will be allocated. METRO is

517
00:43:59,300 --> 00:44:02,603
required to approve the pop, required

518
00:44:05,300 --> 00:44:06,300
by the board. All the projects must be

519
00:44:06,300 --> 00:44:09,300
included in the regional transportation

520
00:44:11,300 --> 00:44:12,300
plans. All the projects will be within

521
00:44:12,300 --> 00:44:15,603
the Houston UZA. 5307 funds FTA is

522
00:44:29,300 --> 00:44:30,300
required to program a minimum of 1.75

523
00:44:30,300 --> 00:44:31,300
percent of the formula funds in safety

524
00:44:31,300 --> 00:44:33,300
and security, that is a minimum. Will

525
00:44:33,300 --> 00:44:37,803
talk more on the slide how we maximize

526
00:44:38,300 --> 00:44:42,300
the efforts. Also we are required to

527
00:44:42,300 --> 00:44:43,300
program at least a maximum of 10

528
00:44:43,300 --> 00:44:46,603
percent of funds in ADA paratransit

529
00:44:48,300 --> 00:44:51,300
services. What are 5310 funds, they

530
00:44:55,300 --> 00:44:56,300
support seniors and. Individuals with

531
00:44:56,300 --> 00:44:57,300
disabilities METRO use these for

532
00:44:57,300 --> 00:44:59,403
METROLift services. Something to

533
00:45:00,300 --> 00:45:01,300
highlight, METRO will conduct a call

534
00:45:01,300 --> 00:45:04,603
for projects with our regional partners

535
00:45:06,300 --> 00:45:10,203
and reserve up to 750,000 to do such.

536
00:45:11,300 --> 00:45:12,300
Transportation services will be a

537
00:45:12,300 --> 00:45:15,300
priority of these call for projects. I

538
00:45:15,300 --> 00:45:18,603
have been overseeing this process for

539
00:45:19,300 --> 00:45:20,300
10 years now and have to admit this is

540
00:45:20,300 --> 00:45:23,300
my favorite part of the process, to

541
00:45:23,300 --> 00:45:24,300
work with smaller partner organizations

542
00:45:24,300 --> 00:45:28,203
to get services on the road. 5337 funds

543
00:45:33,300 --> 00:45:34,300
are used as a state of good repair to

544
00:45:34,300 --> 00:45:36,300
maintain fixed guide way high intensity

545
00:45:36,300 --> 00:45:40,203
bus networks. Think of the light rail

546
00:45:42,300 --> 00:45:45,603
and the HOV lanes. 5339 are bus

547
00:45:46,300 --> 00:45:49,603
facilities and bus for capital projects

548
00:45:51,300 --> 00:45:54,300
within Houston UZA to rehabilitate

549
00:45:57,300 --> 00:45:58,300
vehicles and facilities themselves. A

550
00:45:58,300 --> 00:46:02,203
high overview of the allocation in the

551
00:46:03,300 --> 00:46:06,300
Houston UZA. Every single category we

552
00:46:06,300 --> 00:46:08,300
discussed 5307 5337 5309 and 5310 plus

553
00:46:12,300 --> 00:46:13,300
the regional partners, you note that

554
00:46:13,300 --> 00:46:15,300
[Indiscernible] is Gulf Coast transit

555
00:46:15,300 --> 00:46:17,300
District, they also report inside the

556
00:46:17,300 --> 00:46:20,603
urbanized area but in coordination with

557
00:46:21,300 --> 00:46:23,300
them they have a significant balance of

558
00:46:23,300 --> 00:46:25,300
formula funds they are working through

559
00:46:25,300 --> 00:46:29,300
so we discuss with them and they did

560
00:46:29,300 --> 00:46:33,803
not need funds from FY25. Here is the

561
00:46:39,300 --> 00:46:42,300
5307 program of projects for Houston

562
00:46:42,300 --> 00:46:43,300
urbanized area. METRO Harris County and

563
00:46:43,300 --> 00:46:46,300
Fort Bend County are part of this. I'd

564
00:46:46,300 --> 00:46:49,603
like to highlight the safety and

565
00:46:52,300 --> 00:46:53,300
security component $33 million. Earlier

566
00:46:53,300 --> 00:46:55,300
I talked about 1.75 percent that was a

567
00:46:55,300 --> 00:46:58,603
minimum, tapping into what George was

568
00:47:00,300 --> 00:47:01,300
saying, cash is important and the

569
00:47:01,300 --> 00:47:03,300
timing of the cash is also important.

570
00:47:03,300 --> 00:47:07,803
What we did is we worked with regional

571
00:47:08,300 --> 00:47:10,300
FTA, region six and said if it's a

572
00:47:10,300 --> 00:47:14,300
minimum can't we go above and beyond in

573
00:47:14,300 --> 00:47:15,300
the answer was yes. What this does in

574
00:47:15,300 --> 00:47:17,300
working with George's team at finance,

575
00:47:17,300 --> 00:47:20,300
we draw down the funds a lot quicker.

576
00:47:20,300 --> 00:47:22,300
Another thing is the ADA service

577
00:47:22,300 --> 00:47:24,403
support 10 percent maximum amount,

578
00:47:28,300 --> 00:47:29,300
Harris County and Fort Bend County

579
00:47:29,300 --> 00:47:31,300
there projects all of the projects are

580
00:47:31,300 --> 00:47:33,403
very much non-capital-intensive the

581
00:47:34,300 --> 00:47:35,300
meaning they will be reimbursed quickly

582
00:47:35,300 --> 00:47:39,203
and that's what we want for the

583
00:47:40,300 --> 00:47:43,300
urbanized area. 5310 projects will be

584
00:47:44,300 --> 00:47:47,300
part of this, you note that as a

585
00:47:47,300 --> 00:47:50,603
$750,000. This is a program of projects

586
00:47:51,300 --> 00:47:54,603
for the Houston urbanized area, Harris

587
00:47:55,300 --> 00:47:58,603
County for King County receiving funds

588
00:47:59,300 --> 00:48:02,300
as well. The 5337 program of projects,

589
00:48:02,300 --> 00:48:05,300
METRO will retain 100 percent of the

590
00:48:05,300 --> 00:48:08,300
funds as noted before regarding fixed

591
00:48:08,300 --> 00:48:11,300
[Indiscernible] as high intensity bus

592
00:48:13,300 --> 00:48:14,300
METRO being we are the ones that have

593
00:48:14,300 --> 00:48:17,300
the fix guide with the rail and HOV

594
00:48:17,300 --> 00:48:19,300
lanes. These projects will be

595
00:48:19,300 --> 00:48:20,300
implemented for state of good repair

596
00:48:20,300 --> 00:48:23,603
projects for Fannin South and West

597
00:48:26,300 --> 00:48:27,300
Belfort Park and ride. The 5339

598
00:48:27,300 --> 00:48:30,300
program is a regional fare collection

599
00:48:30,300 --> 00:48:33,300
system, this is ongoing and prime to

600
00:48:33,300 --> 00:48:34,300
receive federal funds. The timing of

601
00:48:34,300 --> 00:48:37,603
reimbursement of the funds is positive.

602
00:48:39,300 --> 00:48:42,603
The request for action, it's threefold.

603
00:48:44,300 --> 00:48:47,300
Board approval for the projects for the

604
00:48:47,300 --> 00:48:48,300
FY25 formula funds, permit METRO staff

605
00:48:48,300 --> 00:48:52,300
to issue a call for projects to solicit

606
00:48:52,300 --> 00:48:54,403
partnership proposals up to $750,000.

607
00:48:58,300 --> 00:48:59,300
To provide the interim CEO with

608
00:48:59,300 --> 00:49:01,300
comprehensive authority to implement

609
00:49:01,300 --> 00:49:04,300
the program of projects including

610
00:49:05,300 --> 00:49:07,300
submission of grant applications

611
00:49:07,300 --> 00:49:08,300
conducting administrative actions as

612
00:49:08,300 --> 00:49:10,300
required sub allocating funds for

613
00:49:10,300 --> 00:49:11,300
regional transit providers and

614
00:49:11,300 --> 00:49:14,300
execution of subsequent FTA grant

615
00:49:15,300 --> 00:49:18,300
agreements as always there are

616
00:49:20,300 --> 00:49:21,300
alternatives, the alternative here is

617
00:49:21,300 --> 00:49:22,300
to delay and move forward with the

618
00:49:22,300 --> 00:49:26,203
program of projects at a future date.

619
00:49:28,300 --> 00:49:29,300
Unfortunately it won't change the

620
00:49:29,300 --> 00:49:32,300
amount or time frame to implement a

621
00:49:32,300 --> 00:49:34,300
program of projects. That concludes the

622
00:49:34,300 --> 00:49:35,300
presentation

623
00:49:35,300 --> 00:49:38,603
>> Any questions for Alberta? thank you

624
00:49:42,300 --> 00:49:45,300
Alberto this is board member Ponce. The

625
00:49:45,300 --> 00:49:48,603
request for projects for 5310 could you

626
00:49:50,300 --> 00:49:53,300
give a little more detail as to what

627
00:49:53,300 --> 00:49:54,300
those proposals limits are

628
00:49:54,300 --> 00:49:56,403
>> What the limits are?

629
00:49:58,300 --> 00:50:03,403
>> More of what our, is it open to any

630
00:50:05,300 --> 00:50:06,300
kind of proposal or specifics required

631
00:50:06,300 --> 00:50:07,300
by METRO

632
00:50:07,300 --> 00:50:10,300
>> That's a fantastic question. The

633
00:50:15,300 --> 00:50:16,300
5310 call for projects is limited to

634
00:50:16,300 --> 00:50:17,300
projects that enhance the mobility of

635
00:50:17,300 --> 00:50:19,300
seniors and individuals with

636
00:50:19,300 --> 00:50:20,300
disabilities. It is a requirement that

637
00:50:20,300 --> 00:50:22,300
services be open to the public, there

638
00:50:22,300 --> 00:50:26,300
are other criteria that follow. We do a

639
00:50:26,300 --> 00:50:29,603
fantastic job in advertising this. We

640
00:50:30,300 --> 00:50:31,300
work with our marketing team to get

641
00:50:31,300 --> 00:50:35,300
this out as best we can. We coordinate

642
00:50:35,300 --> 00:50:37,300
with [Indiscernible] I just met with

643
00:50:37,300 --> 00:50:40,300
the director yesterday on how we can

644
00:50:40,300 --> 00:50:43,300
collaborate more. We also emailed

645
00:50:44,300 --> 00:50:45,300
directly all past applicants and

646
00:50:45,300 --> 00:50:48,300
successful applicants to make them

647
00:50:50,300 --> 00:50:51,300
aware of the opportunity, as well as

648
00:50:51,300 --> 00:50:52,300
make presentations at the United Way

649
00:50:52,300 --> 00:50:54,300
and [Indiscernible] on the funds

650
00:50:54,300 --> 00:50:57,603
available. To talk about the projects,

651
00:50:58,300 --> 00:51:02,300
what we've seen in the past is capital

652
00:51:02,300 --> 00:51:03,300
projects operating. The last two years

653
00:51:03,300 --> 00:51:05,300
we have focused on operating projects,

654
00:51:05,300 --> 00:51:08,300
those that get the service on the

655
00:51:08,300 --> 00:51:11,300
streets, that's what we've heard as far

656
00:51:11,300 --> 00:51:13,300
as a resounding soundboard from many

657
00:51:13,300 --> 00:51:14,300
patrons in the region they'd like to

658
00:51:14,300 --> 00:51:17,300
see the service on the street. That's

659
00:51:17,300 --> 00:51:19,300
our main focus for call for projects

660
00:51:19,300 --> 00:51:21,300
>> Thank you

661
00:51:22,300 --> 00:51:26,300
>> Albert if I may, you might want to

662
00:51:26,300 --> 00:51:29,300
mention the kind of organizations we

663
00:51:29,300 --> 00:51:33,300
are working with which tend to be

664
00:51:33,300 --> 00:51:34,300
not-for-profit organizations. Often

665
00:51:34,300 --> 00:51:36,300
transportation is not their primary

666
00:51:36,300 --> 00:51:38,300
function but they are serving part of

667
00:51:38,300 --> 00:51:40,403
our community with significant

668
00:51:44,300 --> 00:51:47,300
disabilities and providing the more

669
00:51:47,300 --> 00:51:49,403
client based customized transportation

670
00:51:51,300 --> 00:51:54,300
for those individuals. Could you

671
00:51:54,300 --> 00:51:55,300
mention a few of those organizations

672
00:51:55,300 --> 00:51:57,300
>> Thank you certainly fantastic

673
00:51:57,300 --> 00:51:58,300
follow-up. I've been overseeing the

674
00:51:58,300 --> 00:52:00,300
funds for 10 years now. I have to admit

675
00:52:00,300 --> 00:52:04,300
it's the favorite part of the process.

676
00:52:04,300 --> 00:52:05,300
I've been out to these agencies and put

677
00:52:05,300 --> 00:52:08,603
the service on the streets. Without

678
00:52:10,300 --> 00:52:11,300
naming names one in particular the

679
00:52:11,300 --> 00:52:14,300
services to help individuals with

680
00:52:16,300 --> 00:52:18,300
intellectual disabilities and training.

681
00:52:18,300 --> 00:52:19,300
They go out with the service and train

682
00:52:19,300 --> 00:52:20,300
individuals to service vending

683
00:52:20,300 --> 00:52:22,300
machines. When they have their product

684
00:52:22,300 --> 00:52:25,300
and their dollies they can't, they have

685
00:52:25,300 --> 00:52:28,603
difficulty getting on our service. So

686
00:52:29,300 --> 00:52:31,300
these funds provide them to help

687
00:52:31,300 --> 00:52:34,300
transport them and do the service. The

688
00:52:34,300 --> 00:52:35,300
service is to get individuals to where

689
00:52:35,300 --> 00:52:39,300
they need to be and perform the

690
00:52:39,300 --> 00:52:40,300
training opportunities to get them

691
00:52:40,300 --> 00:52:43,300
prepared for the real world. Our

692
00:52:43,300 --> 00:52:45,300
services can accommodate the bulk of

693
00:52:45,300 --> 00:52:48,603
the project and the equipment like

694
00:52:49,300 --> 00:52:51,300
dollies. It's instances like this where

695
00:52:51,300 --> 00:52:53,300
you see the funds go in technician

696
00:52:53,300 --> 00:52:57,203
areas and it's a wonderful time saving

697
00:52:58,300 --> 00:53:00,403
>> How are reprioritizing these

698
00:53:03,300 --> 00:53:05,300
proposals? They are prioritized based on

699
00:53:05,300 --> 00:53:07,300
duplication of service, make sure they

700
00:53:07,300 --> 00:53:08,300
are sustainable. There's a lot of

701
00:53:08,300 --> 00:53:12,300
criteria that go into it. I'd be happy

702
00:53:12,300 --> 00:53:13,300
to present these findings at a future

703
00:53:13,300 --> 00:53:16,300
date when we complete the projects and

704
00:53:16,300 --> 00:53:17,300
the board and committee can walk

705
00:53:17,300 --> 00:53:19,300
through how they were selected. I

706
00:53:19,300 --> 00:53:22,603
certainly don't sit on the review

707
00:53:23,300 --> 00:53:26,300
committee, is comprised of regional

708
00:53:27,300 --> 00:53:28,300
partners in the region and H GAC for

709
00:53:28,300 --> 00:53:30,403
independent review of applications

710
00:53:31,300 --> 00:53:32,300
>> Thank you I would love a report on

711
00:53:32,300 --> 00:53:33,300
that

712
00:53:33,300 --> 00:53:34,300
>> Absolutely

713
00:53:34,300 --> 00:53:36,300
>> I have one question, what would you

714
00:53:36,300 --> 00:53:39,300
say is the number of partnerships you

715
00:53:39,300 --> 00:53:43,300
have? How many partners do you have

716
00:53:43,300 --> 00:53:45,403
>> Active partnerships is upwards

717
00:53:47,300 --> 00:53:48,300
between five and 10, meaning we have

718
00:53:48,300 --> 00:53:51,300
fund balances available and working

719
00:53:51,300 --> 00:53:52,300
with the finance team. At any given

720
00:53:52,300 --> 00:53:55,300
time when we do a call for projects in

721
00:53:55,300 --> 00:53:58,603
the past, we received from 1 to 5

722
00:54:00,300 --> 00:54:02,300
applications. Not a lot. Three or four

723
00:54:02,300 --> 00:54:03,300
years ago we revamp the entire process

724
00:54:03,300 --> 00:54:05,300
and said we are not getting enough. We

725
00:54:05,300 --> 00:54:08,300
went out and did the process over again

726
00:54:08,300 --> 00:54:11,300
and got 15 projects applications. It's

727
00:54:13,300 --> 00:54:14,300
a very difficult for the review

728
00:54:14,300 --> 00:54:17,300
committee to select the projects. But

729
00:54:17,300 --> 00:54:18,300
again it's wonderful to see funds go to

730
00:54:18,300 --> 00:54:20,300
these partners

731
00:54:22,300 --> 00:54:24,300
>> Thank you very much and thank you

732
00:54:24,300 --> 00:54:27,300
for the work you are doing

733
00:54:27,300 --> 00:54:30,300
>> Any other questions? thank you

734
00:54:30,300 --> 00:54:32,403
Alberto we appreciate your

735
00:54:35,300 --> 00:54:39,300
presentation. I'm going to go back to

736
00:54:39,300 --> 00:54:41,300
Dominic Maisoc I believe he is on the

737
00:54:41,300 --> 00:54:43,403
phone. Are you there?

738
00:54:44,300 --> 00:54:47,300
>> Terry can you hear me now? Yes we

739
00:54:47,300 --> 00:54:49,300
can hear you

740
00:54:50,300 --> 00:54:53,300
>> Okay. I'm going to mention it here

741
00:54:53,300 --> 00:54:55,300
and maybe I can talk about it later in

742
00:54:55,300 --> 00:54:58,603
other committee meetings coming up. Tom

743
00:55:01,300 --> 00:55:04,300
Jasien, thank you for giving me your

744
00:55:04,300 --> 00:55:07,603
number because I've been texting Tom

745
00:55:09,300 --> 00:55:10,300
about if I see something I text him

746
00:55:10,300 --> 00:55:13,300
immediately he told me to do that. One

747
00:55:13,300 --> 00:55:17,300
day I was on the 96, METRO's from

748
00:55:17,300 --> 00:55:20,603
Memorial going from the transit center,

749
00:55:23,300 --> 00:55:26,300
comes up Fulton Tidwell Parker

750
00:55:28,300 --> 00:55:31,603
Northline Drive up to the transit

751
00:55:34,300 --> 00:55:35,300
center [Indiscernible] in 1960. One day

752
00:55:35,300 --> 00:55:39,203
I got on the bus coming home.

753
00:55:41,300 --> 00:55:42,300
[Indiscernible] 10 people between the

754
00:55:42,300 --> 00:55:46,803
transit center and my house the stop at

755
00:55:47,300 --> 00:55:50,603
my house were on the bus.

756
00:55:54,300 --> 00:55:57,603
[Indiscernible] I was very observant on

757
00:55:58,300 --> 00:56:01,300
bus routes to see how people are

758
00:56:01,300 --> 00:56:05,203
paying. Just out of curiosity. So what

759
00:56:08,300 --> 00:56:11,603
happens was, there were 10 people. Out

760
00:56:12,300 --> 00:56:15,300
of the 10, only two paid fully, one

761
00:56:15,300 --> 00:56:20,403
person paid with a Q Card, I paid with

762
00:56:21,300 --> 00:56:25,300
a beta tested card for the new system.

763
00:56:25,300 --> 00:56:30,403
Eight did not pay at all or fully. Now,

764
00:56:31,300 --> 00:56:34,300
when there is a fare discrepancy I

765
00:56:34,300 --> 00:56:37,300
thought the operator was supposed to

766
00:56:37,300 --> 00:56:40,300
hit a button. On the new fare machines

767
00:56:40,300 --> 00:56:41,300
it sounds like the ding when you go

768
00:56:41,300 --> 00:56:45,803
into a gas station. I'm not hearing it.

769
00:56:46,300 --> 00:56:50,300
With this new system and the new

770
00:56:50,300 --> 00:56:53,603
computers and everything else we can

771
00:56:54,300 --> 00:56:58,203
get very granular where people are not

772
00:57:00,300 --> 00:57:01,300
paying their fares. I know the operator

773
00:57:01,300 --> 00:57:02,300
does not want to get into a hissy fit

774
00:57:02,300 --> 00:57:05,603
with their operators or customers but

775
00:57:06,300 --> 00:57:09,300
not paying full fare is a state felony,

776
00:57:09,300 --> 00:57:13,803
same as not paying full fare on the

777
00:57:15,300 --> 00:57:17,300
light rail lines. So I think one thing

778
00:57:17,300 --> 00:57:20,300
is with this new system we are putting

779
00:57:20,300 --> 00:57:25,300
in, if you don't pay any fare or full

780
00:57:25,300 --> 00:57:30,300
fare it is a state jail felony theft of

781
00:57:30,300 --> 00:57:33,300
fare. The operators are going to have

782
00:57:33,300 --> 00:57:36,603
to get more aggressive and suggest

783
00:57:38,300 --> 00:57:42,203
paying full fare. If they hit these

784
00:57:45,300 --> 00:57:46,300
buttons, Chief Tien can get his people

785
00:57:46,300 --> 00:57:50,203
to ride those buses are routes that

786
00:57:52,300 --> 00:57:55,300
have compliance with officers or fare

787
00:57:55,300 --> 00:57:58,300
inspectors. I don't want this to be

788
00:57:58,300 --> 00:58:02,300
like Dallas. Dallas is having a big

789
00:58:02,300 --> 00:58:05,603
problem with their income people not

790
00:58:06,300 --> 00:58:08,300
paying fares. With that, thank you Tom

791
00:58:08,300 --> 00:58:11,300
for listening to me, thank you for

792
00:58:11,300 --> 00:58:12,300
coming back to me and I send it back to

793
00:58:12,300 --> 00:58:13,300
you thank you

794
00:58:13,300 --> 00:58:16,603
>> Thank you Dominic for your comments.

795
00:58:17,300 --> 00:58:21,300
I'm going to go back to item 3 and make

796
00:58:21,300 --> 00:58:22,300
sure the committees okay to move this

797
00:58:22,300 --> 00:58:25,300
for board approval. Okay great. Moving

798
00:58:25,300 --> 00:58:28,300
on to the next action item

799
00:58:28,300 --> 00:58:32,300
>> Thank you very much. We have two

800
00:58:32,300 --> 00:58:35,603
different grants and George will come,

801
00:58:37,300 --> 00:58:41,203
one of our chief grant writers. The

802
00:58:44,300 --> 00:58:47,300
first concerns the ability to receive a

803
00:58:47,300 --> 00:58:51,300
grant for rifle resistant body armor. I

804
00:58:51,300 --> 00:58:52,300
will let [Indiscernible] explain the

805
00:58:52,300 --> 00:58:54,300
details of that

806
00:58:56,300 --> 00:58:59,300
>> Good morning. I'm requesting board

807
00:58:59,300 --> 00:59:00,300
action to authorize Interim President

808
00:59:00,300 --> 00:59:03,300
and CEO to apply for a rifle resistant

809
00:59:03,300 --> 00:59:04,300
body armor grant funded by the office

810
00:59:04,300 --> 00:59:08,203
of Governor public safety office in the

811
00:59:09,300 --> 00:59:12,300
amount of 280,000. This will outfit 205

812
00:59:12,300 --> 00:59:13,300
police officers with rifle resistant

813
00:59:13,300 --> 00:59:16,603
body armor to protect high caliber

814
00:59:18,300 --> 00:59:19,300
rifle bullets. This does not require a

815
00:59:19,300 --> 00:59:21,300
match

816
00:59:21,300 --> 00:59:25,300
>> Are there any questions? we can move

817
00:59:25,300 --> 00:59:28,603
that onto the board for approval.

818
00:59:32,300 --> 00:59:34,300
>> Item 5 is a little different type of

819
00:59:34,300 --> 00:59:37,603
grant through a similar process. Again

820
00:59:43,300 --> 00:59:44,300
I will let [Indiscernible] speak to that

821
00:59:44,300 --> 00:59:45,300
>> I'm requesting board action to

822
00:59:45,300 --> 00:59:46,300
authorize Interim President and CEO to

823
00:59:46,300 --> 00:59:48,300
apply for the peace officer mental

824
00:59:48,300 --> 00:59:52,300
health program funded by the office of

825
00:59:52,300 --> 00:59:53,300
Governor public safety office in the

826
00:59:53,300 --> 00:59:55,300
amount of 425,000 this funding will

827
00:59:55,300 --> 00:59:58,300
allow the supportive mental health

828
01:00:00,300 --> 01:00:01,300
wellness of peace officers that will

829
01:00:01,300 --> 01:00:02,300
focus on prevention treatment and

830
01:00:02,300 --> 01:00:04,300
resilience

831
01:00:08,300 --> 01:00:09,300
>> Any questions? we will move that on

832
01:00:09,300 --> 01:00:13,300
for board approval as well. Too good

833
01:00:13,300 --> 01:00:16,603
grant programs thank you. The last

834
01:00:18,300 --> 01:00:19,300
action item George?

835
01:00:19,300 --> 01:00:22,300
>> Thank you again to members of the

836
01:00:22,300 --> 01:00:23,300
committee. There is no presentation I

837
01:00:23,300 --> 01:00:27,803
will speak to the item. A request for

838
01:00:29,300 --> 01:00:30,300
board action for the official board

839
01:00:30,300 --> 01:00:33,300
authorization Interim President and CEO

840
01:00:35,300 --> 01:00:36,300
to direct a transfer of the

841
01:00:36,300 --> 01:00:38,403
administration health and welfare

842
01:00:39,300 --> 01:00:40,300
benefits, primarily health insurance

843
01:00:40,300 --> 01:00:42,403
for represented employees union

844
01:00:44,300 --> 01:00:47,603
employees, from the health and welfare

845
01:00:48,300 --> 01:00:49,300
trust to METRO administration. I'm

846
01:00:49,300 --> 01:00:50,300
going to go through the history of

847
01:00:50,300 --> 01:00:52,300
recent events that brought us here and

848
01:00:52,300 --> 01:00:54,300
recap how the administration of health

849
01:00:54,300 --> 01:00:57,300
and welfare benefits is currently

850
01:00:59,300 --> 01:01:02,603
conducted. With the preface this action

851
01:01:03,300 --> 01:01:06,300
is conclusive staff request after

852
01:01:06,300 --> 01:01:07,300
year-long review analysis of how the

853
01:01:07,300 --> 01:01:10,300
administration of benefits for union

854
01:01:10,300 --> 01:01:13,300
employees is conducted and the

855
01:01:13,300 --> 01:01:14,300
conclusion is the risk of conducting

856
01:01:14,300 --> 01:01:15,300
this benefits administration in the

857
01:01:15,300 --> 01:01:19,203
current fashion is too high. The risk

858
01:01:23,300 --> 01:01:24,300
that METRO frontline workforce the most

859
01:01:24,300 --> 01:01:25,300
important employees in the organization

860
01:01:25,300 --> 01:01:26,300
could lose their health insurance is

861
01:01:26,300 --> 01:01:28,300
too great to ever happen. Since 2015

862
01:01:28,300 --> 01:01:32,203
the threat of the risk has happened

863
01:01:34,300 --> 01:01:36,300
twice let's remember all funds

864
01:01:36,300 --> 01:01:38,403
supporting the administration of

865
01:01:39,300 --> 01:01:40,300
benefits for METRO employees are coming

866
01:01:40,300 --> 01:01:42,300
from METRO's taxpayer generated

867
01:01:42,300 --> 01:01:45,603
revenues and the hard-earned wages of

868
01:01:47,300 --> 01:01:48,300
employees. We have a fiduciary

869
01:01:48,300 --> 01:01:49,300
responsibility run our business

870
01:01:49,300 --> 01:01:52,603
efficiently. Let's begin with a recap.

871
01:01:53,300 --> 01:01:56,603
Both METRO and the transport workers

872
01:01:58,300 --> 01:01:59,300
Union provide health insurance benefit

873
01:01:59,300 --> 01:02:02,603
to the union represented employees and

874
01:02:03,300 --> 01:02:04,300
retirees and beneficiaries through a

875
01:02:04,300 --> 01:02:06,300
maintained health and welfare trust.

876
01:02:06,300 --> 01:02:10,300
This exists separate from METRO and is

877
01:02:10,300 --> 01:02:13,300
operated and managed by a board of four

878
01:02:13,300 --> 01:02:15,300
trustees. This trust is funded by

879
01:02:15,300 --> 01:02:18,300
contributions from the participants of

880
01:02:19,300 --> 01:02:21,300
the trust. This is the union

881
01:02:21,300 --> 01:02:23,403
represented employees METRO employees

882
01:02:25,300 --> 01:02:26,300
and retirees and contributions from

883
01:02:26,300 --> 01:02:29,300
METRO at a rate agreed-upon in the

884
01:02:29,300 --> 01:02:33,203
labor agreement. Almost a year ago on

885
01:02:35,300 --> 01:02:36,300
January 27, this trust requested METRO

886
01:02:36,300 --> 01:02:39,300
to provide additional funding to cover

887
01:02:39,300 --> 01:02:42,603
a deficit anticipated to render funding

888
01:02:43,300 --> 01:02:46,300
and sufficiency but of 2.4 million. In

889
01:02:46,300 --> 01:02:48,300
the event the trust had insufficient

890
01:02:48,300 --> 01:02:51,300
funds, that health insurance benefits

891
01:02:53,300 --> 01:02:56,603
of the health and welfare trust

892
01:02:57,300 --> 01:02:58,300
recipients would end. As you can

893
01:02:58,300 --> 01:03:01,603
imagine any emergency room visit event

894
01:03:04,300 --> 01:03:05,300
could be financially catastrophic for

895
01:03:05,300 --> 01:03:08,300
an uninsured frontline METRO employee.

896
01:03:09,300 --> 01:03:10,300
In February the board moved to

897
01:03:10,300 --> 01:03:11,300
implement the change control provision

898
01:03:11,300 --> 01:03:14,603
in the current labor agreement. This

899
01:03:15,300 --> 01:03:18,603
provision enable METRO to replace and

900
01:03:20,300 --> 01:03:21,300
appoint trustees of the health and

901
01:03:21,300 --> 01:03:22,300
welfare trust in the event certain

902
01:03:22,300 --> 01:03:25,603
financial were not being met. Along

903
01:03:27,300 --> 01:03:30,603
with the growing deficit and depletion

904
01:03:31,300 --> 01:03:34,603
of funds independent audits were not

905
01:03:35,300 --> 01:03:36,300
being completed on time major vendors

906
01:03:36,300 --> 01:03:37,300
not being properly assessed using the

907
01:03:37,300 --> 01:03:40,300
documented bid process. Since February,

908
01:03:44,300 --> 01:03:45,300
the health and welfare trust was

909
01:03:45,300 --> 01:03:48,300
governed my METRO staff from finance

910
01:03:48,300 --> 01:03:49,300
operations and human resources. It had

911
01:03:49,300 --> 01:03:52,300
representation from the union president.

912
01:03:59,300 --> 01:04:00,300
It was the objective of the newly

913
01:04:00,300 --> 01:04:01,300
appointed team of trustees to ensure

914
01:04:01,300 --> 01:04:02,300
all decisions and transactions were not

915
01:04:02,300 --> 01:04:03,300
being made without METRO consent and

916
01:04:03,300 --> 01:04:04,300
approval. During that time the

917
01:04:04,300 --> 01:04:07,300
authorized signatories of the bank

918
01:04:07,300 --> 01:04:10,300
accounts were renamed METRO have full

919
01:04:10,300 --> 01:04:11,300
access to various software and IT

920
01:04:11,300 --> 01:04:13,300
systems used to administer benefits.

921
01:04:13,300 --> 01:04:16,300
Internal staff resources were used,

922
01:04:19,300 --> 01:04:22,300
inventories of vendors invoices and

923
01:04:23,300 --> 01:04:24,300
ensure the open enrollment process for

924
01:04:24,300 --> 01:04:25,300
the union employees was executed

925
01:04:25,300 --> 01:04:29,300
successfully for this year and we were

926
01:04:29,300 --> 01:04:31,300
successful with that. Throughout the

927
01:04:31,300 --> 01:04:33,300
month and careful oversight is become

928
01:04:33,300 --> 01:04:35,300
apparent the current structure and

929
01:04:35,300 --> 01:04:37,300
mechanism of administering the union

930
01:04:37,300 --> 01:04:40,300
employee benefits through a third-party

931
01:04:40,300 --> 01:04:43,300
trust is insufficient and continues to

932
01:04:43,300 --> 01:04:46,300
pose risk. There's obvious questions,

933
01:04:50,300 --> 01:04:51,300
why have a separate entity controlled

934
01:04:51,300 --> 01:04:52,300
by METRO to administer benefits and

935
01:04:52,300 --> 01:04:55,603
welfare to METRO employees? Why work

936
01:04:58,300 --> 01:05:00,300
through a different set of vendors

937
01:05:00,300 --> 01:05:01,300
contractors and procedures to

938
01:05:01,300 --> 01:05:02,300
administer benefits to METRO employees?

939
01:05:02,300 --> 01:05:05,603
Why pay a separate [Indiscernible]. Is

940
01:05:07,300 --> 01:05:11,300
this the most efficient use of taxpayer

941
01:05:11,300 --> 01:05:13,300
funds? Is this the most transparent way

942
01:05:13,300 --> 01:05:16,603
to administer this benefit to our

943
01:05:17,300 --> 01:05:18,300
front-line employees? this request is

944
01:05:18,300 --> 01:05:21,300
ultimately coming for a better way, a

945
01:05:21,300 --> 01:05:23,300
better way to mitigate the authority

946
01:05:23,300 --> 01:05:26,603
risk and to use taxpayer dollars.

947
01:05:30,300 --> 01:05:31,300
Again, we are asking for board

948
01:05:31,300 --> 01:05:32,300
authorization for the Interim President

949
01:05:32,300 --> 01:05:33,300
CEO to direct a transfer of the

950
01:05:33,300 --> 01:05:36,300
administration of health and welfare

951
01:05:37,300 --> 01:05:40,300
benefits primarily health insurance for

952
01:05:41,300 --> 01:05:42,300
represented union employees in the

953
01:05:42,300 --> 01:05:44,300
health and welfare trust to METRO

954
01:05:44,300 --> 01:05:45,300
administration. I can answer any

955
01:05:45,300 --> 01:05:47,300
questions

956
01:05:47,300 --> 01:05:51,300
>> Are there any questions? I have one

957
01:05:51,300 --> 01:05:54,603
question. What was the original purpose

958
01:05:55,300 --> 01:05:58,300
for perhaps having the trust managed in

959
01:05:58,300 --> 01:06:03,300
the way it was a managed as opposed to

960
01:06:03,300 --> 01:06:06,300
the administration managing it anyway

961
01:06:06,300 --> 01:06:09,300
>> It has been historically done this

962
01:06:09,300 --> 01:06:13,300
way since close to METRO inception. I

963
01:06:13,300 --> 01:06:17,803
think it was part of a negotiation from

964
01:06:18,300 --> 01:06:19,300
long ago union agreement that had this

965
01:06:19,300 --> 01:06:23,300
is how they wanted to do this. Since

966
01:06:23,300 --> 01:06:27,300
then, there has been an issue. In 2015,

967
01:06:27,300 --> 01:06:31,803
the trust ran out of money. METRO had

968
01:06:32,300 --> 01:06:36,300
to come in like we did last time and

969
01:06:36,300 --> 01:06:38,300
bail it out. During that time, that's

970
01:06:38,300 --> 01:06:43,300
when we said from here on out, in that

971
01:06:43,300 --> 01:06:47,203
agreement we had this appendix D. If

972
01:06:48,300 --> 01:06:49,300
this ever happens again where there are

973
01:06:49,300 --> 01:06:52,300
financial controls we see as a risk,

974
01:06:52,300 --> 01:06:54,300
METRO can appoint the trustees of the

975
01:06:54,300 --> 01:06:57,603
board, the appointees of the trustee.

976
01:07:01,300 --> 01:07:02,300
>> So in the past few years we have

977
01:07:02,300 --> 01:07:06,203
seen two opportunities for there to be

978
01:07:07,300 --> 01:07:11,300
a very significant risk. So you are

979
01:07:11,300 --> 01:07:12,300
saying to us today that this is

980
01:07:12,300 --> 01:07:15,300
probably the best way to go for METRO?

981
01:07:15,300 --> 01:07:16,300
>> Yes

982
01:07:16,300 --> 01:07:17,300
>> I agree with you

983
01:07:17,300 --> 01:07:20,300
>> Any other questions? Thank you for

984
01:07:20,300 --> 01:07:22,300
that.

985
01:07:24,300 --> 01:07:27,300
>> Has there been ample communication

986
01:07:27,300 --> 01:07:30,300
meetings all parties made aware of the

987
01:07:30,300 --> 01:07:33,300
transition and action item moving

988
01:07:34,300 --> 01:07:35,300
forward

989
01:07:35,300 --> 01:07:39,300
>> This is a staff request for the

990
01:07:39,300 --> 01:07:42,603
METRO board. All parties, we have

991
01:07:43,300 --> 01:07:46,300
positioned it, we have internal

992
01:07:49,300 --> 01:07:50,300
meetings if this goes through and is

993
01:07:50,300 --> 01:07:51,300
approved we have a plan the plan will

994
01:07:51,300 --> 01:07:53,300
be a transition between now and May

995
01:07:53,300 --> 01:07:57,300
because in June we will start union

996
01:07:57,300 --> 01:07:58,300
negotiations again. We want to have

997
01:07:58,300 --> 01:07:59,300
this cleared out and taken care of

998
01:07:59,300 --> 01:08:02,300
before we get to that so we have a

999
01:08:02,300 --> 01:08:05,603
clean slate to negotiate wages and

1000
01:08:06,300 --> 01:08:07,300
benefits. This is the first green light

1001
01:08:07,300 --> 01:08:08,300
we need to begin the transition

1002
01:08:08,300 --> 01:08:12,203
>> To add to that, the current union

1003
01:08:15,300 --> 01:08:18,603
leadership is well aware of this

1004
01:08:19,300 --> 01:08:22,603
proposal and is certainly not opposed

1005
01:08:24,300 --> 01:08:26,300
>> We've also gone over this before.

1006
01:08:26,300 --> 01:08:30,300
They also knew this was going to happen

1007
01:08:30,300 --> 01:08:33,300
with the last injection of cash we had

1008
01:08:33,300 --> 01:08:35,300
to make. I think this sounds like a

1009
01:08:35,300 --> 01:08:38,300
good plan. We will move this onto the

1010
01:08:38,300 --> 01:08:41,603
board unless I hear any objections

1011
01:08:42,300 --> 01:08:45,300
>> Just want some clarification. Now

1012
01:08:46,300 --> 01:08:50,300
instead of having the trust for the

1013
01:08:50,300 --> 01:08:54,203
union employees, union or not now it's

1014
01:08:56,300 --> 01:08:58,403
under the METRO administration?

1015
01:08:59,300 --> 01:09:01,300
>> Yes. There are four trustees that

1016
01:09:01,300 --> 01:09:04,603
govern the third member entity, that

1017
01:09:06,300 --> 01:09:08,300
administrates the benefits for the

1018
01:09:08,300 --> 01:09:12,300
union employees. Three of the 4R METRO,

1019
01:09:12,300 --> 01:09:16,300
all of them are METRO appointees but

1020
01:09:16,300 --> 01:09:17,300
three our staff. The other appointee on

1021
01:09:17,300 --> 01:09:19,300
that is the union president who has

1022
01:09:19,300 --> 01:09:21,300
participated in this whole discussion

1023
01:09:21,300 --> 01:09:24,300
>> You might add George, that was the

1024
01:09:24,300 --> 01:09:28,803
change we made last year in how the

1025
01:09:30,300 --> 01:09:32,300
board was constituted. There's been a

1026
01:09:32,300 --> 01:09:35,603
few changes, last year when the

1027
01:09:36,300 --> 01:09:39,300
troubles came we took over the majority

1028
01:09:39,300 --> 01:09:41,300
of the board.

1029
01:09:41,300 --> 01:09:43,300
>> Thank you.

1030
01:09:45,300 --> 01:09:47,300
>> Okay no other questions we will move

1031
01:09:47,300 --> 01:09:51,203
this to the board for approval. The

1032
01:09:52,300 --> 01:09:54,300
last item on the agenda is the debt

1033
01:09:54,300 --> 01:09:56,403
issuance with Sheila Lefang

1034
01:09:57,300 --> 01:10:00,603
>> Thank you. The manager of debt

1035
01:10:12,300 --> 01:10:15,603
service and investments. Our group is

1036
01:10:18,300 --> 01:10:19,300
presenting a debt issuance item

1037
01:10:19,300 --> 01:10:20,300
contractual obligations for which we

1038
01:10:20,300 --> 01:10:21,300
will be requesting board approval in

1039
01:10:21,300 --> 01:10:22,300
the next few months. Can I have the

1040
01:10:22,300 --> 01:10:25,603
next slide please thank you. The

1041
01:10:31,300 --> 01:10:32,300
approved fiscal year 2026 budget

1042
01:10:32,300 --> 01:10:34,300
includes a capital project expenditure

1043
01:10:34,300 --> 01:10:37,300
plan comprised of referendum projects,

1044
01:10:38,300 --> 01:10:41,603
bus and infrastructure projects as well.

1045
01:10:44,300 --> 01:10:47,300
The plan is supported by 441 million

1046
01:10:47,300 --> 01:10:50,300
in debt funding sources, specifically

1047
01:10:51,300 --> 01:10:54,300
commercial paper, sales and use tax

1048
01:10:54,300 --> 01:10:57,300
bonds and contractual obligations. Next

1049
01:10:58,300 --> 01:11:00,300
slide please. We are now just over

1050
01:11:00,300 --> 01:11:04,203
three months into the fiscal year. In

1051
01:11:06,300 --> 01:11:09,300
light of new information, we are

1052
01:11:09,300 --> 01:11:12,300
updating the fiscal year 2026 capital

1053
01:11:14,300 --> 01:11:15,300
project financing plan. We intend to

1054
01:11:15,300 --> 01:11:18,300
issue 124 million less than the

1055
01:11:20,300 --> 01:11:22,300
original plan. The plan has changed due

1056
01:11:22,300 --> 01:11:25,300
to a regional forecast of sales tax

1057
01:11:25,300 --> 01:11:28,300
collections prepared by the University

1058
01:11:28,300 --> 01:11:31,300
of Houston Center of economic growth

1059
01:11:31,300 --> 01:11:34,300
and opportunity. George has mentioned

1060
01:11:38,300 --> 01:11:41,300
that before. This has the effect of

1061
01:11:41,300 --> 01:11:43,300
reducing METRO anticipated collections

1062
01:11:43,300 --> 01:11:47,203
by 25 million for the fiscal year. The

1063
01:11:53,300 --> 01:11:55,300
accompanying economic report noted key

1064
01:11:55,300 --> 01:11:58,300
reasons for the downward forecast on

1065
01:11:58,300 --> 01:12:00,300
sales tax collections as the effect of

1066
01:12:00,300 --> 01:12:03,300
immigration policy on the workforce

1067
01:12:04,300 --> 01:12:06,403
increased tariffs and economic

1068
01:12:07,300 --> 01:12:10,300
uncertainty. Because of this refocused

1069
01:12:13,300 --> 01:12:14,300
and other unexpected events such as

1070
01:12:14,300 --> 01:12:17,300
government shutdown which occurred in

1071
01:12:18,300 --> 01:12:19,300
the fiscal year, which in itself

1072
01:12:19,300 --> 01:12:21,300
affected the timing of grant receipts

1073
01:12:21,300 --> 01:12:25,300
now delayed to April in a few months, a

1074
01:12:25,300 --> 01:12:27,403
general fund has diminished

1075
01:12:28,300 --> 01:12:32,300
significantly as we are having to make

1076
01:12:32,300 --> 01:12:35,603
payments for qualifying debt to finance

1077
01:12:37,300 --> 01:12:38,300
capital expenditures such as bus

1078
01:12:38,300 --> 01:12:41,300
budgets with every day with revenue

1079
01:12:41,300 --> 01:12:42,300
cash receipts. In this chart the dotted

1080
01:12:42,300 --> 01:12:45,603
line represents our general fund. The

1081
01:12:46,300 --> 01:12:49,300
colored areas represent cash reserves

1082
01:12:51,300 --> 01:12:53,300
which we mentioned earlier which are

1083
01:12:53,300 --> 01:12:56,300
mandated by either the board policy or

1084
01:12:56,300 --> 01:13:00,300
the debt policy. As is evident on the

1085
01:13:00,300 --> 01:13:03,300
chart, we are very close to dipping

1086
01:13:03,300 --> 01:13:06,603
into reserves. There's a cash infusion

1087
01:13:07,300 --> 01:13:10,300
is necessary. Currently we are working

1088
01:13:10,300 --> 01:13:13,300
on getting the two commercial paper

1089
01:13:13,300 --> 01:13:16,603
lines established and we are well

1090
01:13:18,300 --> 01:13:19,300
underway with that. So we can begin

1091
01:13:19,300 --> 01:13:21,300
drawing down to cover these capital

1092
01:13:21,300 --> 01:13:25,203
expenditures that we have to take care

1093
01:13:26,300 --> 01:13:27,300
of. This chart highlights our planned

1094
01:13:27,300 --> 01:13:30,300
response to meet those capital funding

1095
01:13:30,300 --> 01:13:34,803
requirements and to do so in a timely

1096
01:13:35,300 --> 01:13:38,300
fashion as well. In our estimate, we

1097
01:13:38,300 --> 01:13:42,803
would like to start the process now to

1098
01:13:43,300 --> 01:13:45,300
ensure the funding from the contractual

1099
01:13:45,300 --> 01:13:48,603
obligations, which will be used as

1100
01:13:49,300 --> 01:13:52,300
rolling stock becomes available in a

1101
01:13:52,300 --> 01:13:54,300
couple of months, we are looking at

1102
01:13:54,300 --> 01:13:57,603
April May timeframe. Next slide please.

1103
01:14:03,300 --> 01:14:04,300
Does METRO have the authority to issue

1104
01:14:04,300 --> 01:14:06,300
a contractual obligations which is the

1105
01:14:06,300 --> 01:14:10,300
debt instruments we are looking to be

1106
01:14:10,300 --> 01:14:13,300
approved, yes we do. These are

1107
01:14:13,300 --> 01:14:16,603
authorized in chapter 1371 of the code

1108
01:14:20,300 --> 01:14:22,300
and subject to subchapter a of the

1109
01:14:22,300 --> 01:14:24,300
Texas local government code. METRO

1110
01:14:24,300 --> 01:14:27,300
policy has also established guidelines

1111
01:14:29,300 --> 01:14:32,603
utilization of the debt instrument to

1112
01:14:34,300 --> 01:14:35,300
finance capital assets. We also have

1113
01:14:35,300 --> 01:14:39,203
debt policy stated these can be issued

1114
01:14:40,300 --> 01:14:41,300
without voter approval and of course we

1115
01:14:41,300 --> 01:14:45,803
will come to the board to have a

1116
01:14:46,300 --> 01:14:50,203
resolution adopted to enable us to do

1117
01:14:55,300 --> 01:14:58,300
so. Next slide please. Just a brief

1118
01:14:58,300 --> 01:14:59,300
outline of what contractual obligations

1119
01:14:59,300 --> 01:15:03,803
which are also known as Kos these are

1120
01:15:05,300 --> 01:15:08,603
debt instruments that presents a legal

1121
01:15:10,300 --> 01:15:12,300
agreement between two parties, there is

1122
01:15:12,300 --> 01:15:13,300
no election requirement meaning we

1123
01:15:13,300 --> 01:15:17,300
don't have to go to the voters to get

1124
01:15:17,300 --> 01:15:18,300
these in place. They are considered

1125
01:15:18,300 --> 01:15:21,300
good for nonconstruction projects such

1126
01:15:22,300 --> 01:15:23,300
as rolling stock. Rolling stock is

1127
01:15:23,300 --> 01:15:26,300
equipment you use to generate revenue.

1128
01:15:26,300 --> 01:15:30,300
They are good for a short duration

1129
01:15:30,300 --> 01:15:34,203
projects, the projects which we use the

1130
01:15:35,300 --> 01:15:39,300
KO with an average life of 5 to 12

1131
01:15:39,300 --> 01:15:43,203
years. They will be issued as senior

1132
01:15:44,300 --> 01:15:47,300
lien obligations, which means we will

1133
01:15:47,300 --> 01:15:48,300
they are secured by pledged revenues

1134
01:15:48,300 --> 01:15:50,300
and come from sales tax and they have a

1135
01:15:50,300 --> 01:15:53,603
strong credit backing, rated AAA either

1136
01:15:54,300 --> 01:15:57,603
rating agencies standard and pore. Next

1137
01:16:01,300 --> 01:16:04,300
slide please. The projects we are

1138
01:16:04,300 --> 01:16:06,300
looking to fund, we will issue

1139
01:16:06,300 --> 01:16:08,403
approximately 75 million which will

1140
01:16:09,300 --> 01:16:10,300
include borrowing costs. This will be

1141
01:16:10,300 --> 01:16:13,300
used to acquire the equipment, the two

1142
01:16:13,300 --> 01:16:15,300
groups of equipments are rolling stock

1143
01:16:15,300 --> 01:16:18,603
we are looking to finance, revenue

1144
01:16:21,300 --> 01:16:24,300
vehicles and also nonrevenue vehicles

1145
01:16:26,300 --> 01:16:29,300
that support the operations. There's

1146
01:16:29,300 --> 01:16:31,300
going to be interest related to the

1147
01:16:31,300 --> 01:16:34,300
contractual obligations and also costs

1148
01:16:36,300 --> 01:16:37,300
involved in issuing these. These items

1149
01:16:37,300 --> 01:16:41,203
are already budgeted for in the budget

1150
01:16:42,300 --> 01:16:46,203
we passed last fall. Next slide please.

1151
01:16:48,300 --> 01:16:49,300
Our next steps, we will revisit with

1152
01:16:49,300 --> 01:16:53,203
the committee in the next few months.

1153
01:16:54,300 --> 01:16:55,300
Then we will be asking the board to

1154
01:16:55,300 --> 01:16:56,300
specifically approved the issuance of

1155
01:16:56,300 --> 01:17:00,203
the KOs, approve the amount which will

1156
01:17:02,300 --> 01:17:04,300
be in the region of about $75 million.

1157
01:17:04,300 --> 01:17:08,203
We will ask the board to authorize

1158
01:17:11,300 --> 01:17:13,403
appropriate to execute documents

1159
01:17:14,300 --> 01:17:17,603
associated with the financing. Also to

1160
01:17:18,300 --> 01:17:21,300
approve the team which is the attorneys

1161
01:17:21,300 --> 01:17:22,300
and underwriting syndicates associated

1162
01:17:22,300 --> 01:17:26,803
with the financing as well. That is the

1163
01:17:27,300 --> 01:17:30,300
plan we have as far as that is

1164
01:17:30,300 --> 01:17:32,403
concerned. This concludes my

1165
01:17:33,300 --> 01:17:34,300
presentation I'm happy to take any

1166
01:17:34,300 --> 01:17:36,300
questions

1167
01:17:37,300 --> 01:17:41,803
>> Just for the ignorant what is a KO

1168
01:17:42,300 --> 01:17:45,603
versus CO. That is interesting that

1169
01:17:47,300 --> 01:17:48,300
they did not call it a CO that was one

1170
01:17:48,300 --> 01:17:52,300
of my first questions as well, there is

1171
01:17:52,300 --> 01:17:56,203
no rhyme or reason. What does Ks

1172
01:17:58,300 --> 01:17:59,300
stand for, contractual

1173
01:17:59,300 --> 01:18:01,403
>> I'm okay with CO.

1174
01:18:03,300 --> 01:18:06,603
>> Any other questions? I wanted to

1175
01:18:07,300 --> 01:18:11,803
make a couple of comments to make sure

1176
01:18:13,300 --> 01:18:16,300
we stress that the different debt

1177
01:18:16,300 --> 01:18:18,300
instruments we issue will be depending

1178
01:18:18,300 --> 01:18:22,203
on the purpose. If you have a

1179
01:18:24,300 --> 01:18:25,300
referendum or a non-referendum, the

1180
01:18:25,300 --> 01:18:28,300
finance team will make sure they use

1181
01:18:28,300 --> 01:18:29,300
proper debt investment. The other thing

1182
01:18:29,300 --> 01:18:32,300
I wanted to mention is when we are

1183
01:18:32,300 --> 01:18:33,300
issuing debt for rolling stock heavy

1184
01:18:33,300 --> 01:18:36,300
equipment things of that nature that we

1185
01:18:36,300 --> 01:18:40,300
are going to match payback with the

1186
01:18:40,300 --> 01:18:42,300
useful life. In other words we don't

1187
01:18:42,300 --> 01:18:43,300
want to pay back in 10 years when

1188
01:18:43,300 --> 01:18:47,203
useful life is seven years or five

1189
01:18:48,300 --> 01:18:51,300
years. Any other questions? Thank you

1190
01:18:51,300 --> 01:18:54,300
for the briefing. This is the last item

1191
01:18:54,300 --> 01:18:55,300
on the agenda so the meeting is

1192
01:18:55,300 --> 01:18:57,300
adjourned

1193
01:18:59,300 --> 01:19:03,203
>> It is 10:42 AM we will start the

1194
01:19:05,300 --> 01:19:06,300
infrastructure mobility committee

1195
01:19:06,300 --> 01:19:08,300
meeting

1196
01:19:09,300 --> 01:19:10,300
>> Excuse me it is 10:22 AM for the

1197
01:19:10,300 --> 01:19:12,300
record

1198
01:19:15,300 --> 01:19:20,403
>> I am Bob Fry the Chairman. I have a

1199
01:19:21,300 --> 01:19:22,300
quorum present all of the board is here

1200
01:19:22,300 --> 01:19:23,300
thank you for being here, Chairman

1201
01:19:23,300 --> 01:19:27,203
Brock thank you for being here. I'm

1202
01:19:31,300 --> 01:19:35,803
losing one. Okay. We have at least one

1203
01:19:36,300 --> 01:19:37,300
speaker go ahead

1204
01:19:37,300 --> 01:19:39,300
>> Dominic Maisoc

1205
01:19:40,300 --> 01:19:44,803
>> Can you hear me? We hear you find

1206
01:19:46,300 --> 01:19:48,300
Dominic go ahead. Mayor I was not at

1207
01:19:48,300 --> 01:19:51,603
the rail meeting yesterday because I

1208
01:19:53,300 --> 01:19:56,603
was doing my 180 at Council yesterday.

1209
01:19:57,300 --> 01:20:00,603
As far as I'm concerned concerning

1210
01:20:01,300 --> 01:20:05,203
that, METRO needs to watch the Union

1211
01:20:10,300 --> 01:20:11,300
Pacific Northern Southern merger. I

1212
01:20:11,300 --> 01:20:14,603
think there probably will be statements

1213
01:20:15,300 --> 01:20:16,300
about the Houston terminal. I think the

1214
01:20:16,300 --> 01:20:19,300
board needs to be very cautious of

1215
01:20:19,300 --> 01:20:21,300
that. May be working with the cities

1216
01:20:21,300 --> 01:20:24,603
and everything to have Union Pacific

1217
01:20:25,300 --> 01:20:29,203
give the money for grade separation. In

1218
01:20:30,300 --> 01:20:34,203
this, on the issues putting a downtown

1219
01:20:38,300 --> 01:20:39,300
METRO police station within one of the

1220
01:20:39,300 --> 01:20:40,300
downtown management District or Houston

1221
01:20:40,300 --> 01:20:44,300
first. I'm going to say something, I'm

1222
01:20:44,300 --> 01:20:46,300
for it, unfortunately it is something

1223
01:20:46,300 --> 01:20:50,300
we have to have. My concern is people

1224
01:20:50,300 --> 01:20:54,203
are becoming more and more and more

1225
01:20:56,300 --> 01:20:59,300
uncivil. I will use the example of the

1226
01:20:59,300 --> 01:21:02,603
bouncing off the walls cartoon World

1227
01:21:05,300 --> 01:21:06,300
War II era. It seems like people are

1228
01:21:06,300 --> 01:21:09,603
becoming more and more crude, becoming

1229
01:21:11,300 --> 01:21:15,300
more and more uncivil. In the last

1230
01:21:15,300 --> 01:21:18,300
meeting, people will be beginning to

1231
01:21:18,300 --> 01:21:23,300
feel like, I don't have to pay my fare.

1232
01:21:23,300 --> 01:21:27,803
It's a sad situation I don't know how,

1233
01:21:31,300 --> 01:21:32,300
churches are doing part, maybe need to

1234
01:21:32,300 --> 01:21:35,300
do more. Reverend that's in your

1235
01:21:35,300 --> 01:21:37,300
department, that might be something you

1236
01:21:37,300 --> 01:21:41,203
want to talk to your minister group

1237
01:21:48,300 --> 01:21:49,300
with the Mayor. Use our ministers to

1238
01:21:49,300 --> 01:21:50,300
tell people to obey the laws, the just

1239
01:21:50,300 --> 01:21:56,300
laws that we do have. I don't how to do

1240
01:21:57,300 --> 01:21:59,300
that. Secondly, you have this thing

1241
01:21:59,300 --> 01:22:03,203
stand by for pavement repair. I think

1242
01:22:04,300 --> 01:22:07,603
it's good that we have standby

1243
01:22:08,300 --> 01:22:10,300
contractors that can come in and do the

1244
01:22:10,300 --> 01:22:15,300
work, as long as they do the work well

1245
01:22:15,300 --> 01:22:16,300
and do the work so we get the most bang

1246
01:22:16,300 --> 01:22:21,300
for the buck. I know we've got in three

1247
01:22:21,300 --> 01:22:25,300
months I know Terry is left, we've got

1248
01:22:25,300 --> 01:22:29,203
the budget for believe it or not 2027

1249
01:22:32,300 --> 01:22:36,203
coming up in April. That process is

1250
01:22:38,300 --> 01:22:39,300
going on. With that, I have no other

1251
01:22:39,300 --> 01:22:40,300
comments and will send it back to you

1252
01:22:40,300 --> 01:22:41,300
Mayor thank you

1253
01:22:41,300 --> 01:22:44,300
>> Thank you Dominic. Any other

1254
01:22:46,300 --> 01:22:47,300
speakers? No sir. I will make one

1255
01:22:47,300 --> 01:22:49,300
correction I said all of the board was

1256
01:22:49,300 --> 01:22:53,300
here Board member Trevino is not here.

1257
01:22:53,300 --> 01:22:57,300
With that, we will move on to action

1258
01:22:57,300 --> 01:22:59,300
items. Casey?

1259
01:23:01,300 --> 01:23:04,603
>>. Good morning I'm here to request

1260
01:23:10,300 --> 01:23:12,300
board authorization for Interim

1261
01:23:12,300 --> 01:23:15,603
President CEO to execute a competitive

1262
01:23:17,300 --> 01:23:19,300
sealed proposal two-year contract for

1263
01:23:19,300 --> 01:23:22,300
the asphalt and concrete paving for

1264
01:23:22,300 --> 01:23:23,300
mobility improvements package three on

1265
01:23:23,300 --> 01:23:26,603
an as-needed basis with Texas materials

1266
01:23:28,300 --> 01:23:32,203
group, with a base contract value of

1267
01:23:35,300 --> 01:23:36,300
$35,989,000. And a 10 percent METRO

1268
01:23:36,300 --> 01:23:39,300
control to contingency of $3.5 million.

1269
01:23:43,300 --> 01:23:46,603
Not to exceed amount of $39.5 million.

1270
01:23:50,300 --> 01:23:51,300
>> If there are any questions I can

1271
01:23:51,300 --> 01:23:53,300
answer them

1272
01:23:55,300 --> 01:23:56,300
>> Questions or comments?

1273
01:23:56,300 --> 01:23:58,300
>> Looks like it's okay, Casey. We will

1274
01:23:58,300 --> 01:24:01,603
pass this on to the board

1275
01:24:02,300 --> 01:24:04,300
>> Taylor?

1276
01:24:06,300 --> 01:24:09,603
>> Good morning. Taylor, we are seeking

1277
01:24:16,300 --> 01:24:18,300
approval of memorandum of understanding

1278
01:24:18,300 --> 01:24:22,203
between merits and h Harris for an

1279
01:24:23,300 --> 01:24:25,300
mixed-use development next to the

1280
01:24:25,300 --> 01:24:27,300
Burnett transit Center. Last year in

1281
01:24:27,300 --> 01:24:30,603
June and overview the opportunity and

1282
01:24:31,300 --> 01:24:32,300
today I will provide an update and talk

1283
01:24:32,300 --> 01:24:35,300
about the intent of the MOU. Before I

1284
01:24:35,300 --> 01:24:39,803
start I want to recognize we have our

1285
01:24:41,300 --> 01:24:42,300
colleagues from the Harris County

1286
01:24:42,300 --> 01:24:45,300
housing finance Corporation here today,

1287
01:24:47,300 --> 01:24:50,603
we have [Indiscernible]. With that I

1288
01:25:00,300 --> 01:25:03,603
will begin. What is the [Indiscernible]

1289
01:25:04,300 --> 01:25:06,300
development. A project led by the

1290
01:25:06,300 --> 01:25:07,300
Harris County housing finance

1291
01:25:07,300 --> 01:25:08,300
Corporation and arm of the county

1292
01:25:08,300 --> 01:25:11,300
itself focused on promoting affordable

1293
01:25:11,300 --> 01:25:14,603
housing. They have establish a vision

1294
01:25:15,300 --> 01:25:16,300
for the project, a walkable mixed-use

1295
01:25:16,300 --> 01:25:19,300
district with innovative mixed income

1296
01:25:20,300 --> 01:25:22,300
housing commercial retail and

1297
01:25:22,300 --> 01:25:25,300
neighborhood services serving the near

1298
01:25:26,300 --> 01:25:27,300
North Side community as well as

1299
01:25:27,300 --> 01:25:28,300
opportunities for small business

1300
01:25:28,300 --> 01:25:30,300
success and high-quality pedestrian and

1301
01:25:30,300 --> 01:25:34,203
green space. While METRO is not leading

1302
01:25:36,300 --> 01:25:37,300
the project there is opportunity for

1303
01:25:37,300 --> 01:25:38,300
ridership benefits and customer

1304
01:25:38,300 --> 01:25:40,300
experience benefits related to safety

1305
01:25:40,300 --> 01:25:44,203
and security and additional eyes on the

1306
01:25:45,300 --> 01:25:49,300
street. This project is located in the

1307
01:25:49,300 --> 01:25:50,300
near North Side, directly adjacent on

1308
01:25:50,300 --> 01:25:53,300
the eastern side of Burnett transit

1309
01:25:53,300 --> 01:25:55,300
Center. 10.7 acres the county owns.

1310
01:25:55,300 --> 01:25:59,300
They are seeking to partner with more

1311
01:25:59,300 --> 01:26:02,603
developers to bring the project to

1312
01:26:05,300 --> 01:26:08,603
fruition. The preliminary site plan UC

1313
01:26:10,300 --> 01:26:11,300
was developed by the county is subject

1314
01:26:11,300 --> 01:26:12,300
to change based on negotiations with

1315
01:26:12,300 --> 01:26:13,300
individual developers. They had broken

1316
01:26:13,300 --> 01:26:17,203
the site into three tracts, tract one

1317
01:26:18,300 --> 01:26:21,300
tract two being mixed-use developments

1318
01:26:21,300 --> 01:26:23,300
with affordable housing and tract

1319
01:26:23,300 --> 01:26:27,203
three being a shared open space area.

1320
01:26:30,300 --> 01:26:34,203
As far as timeline tract one further

1321
01:26:35,300 --> 01:26:36,300
away from the transit center on the

1322
01:26:36,300 --> 01:26:40,300
eastern side is further along the scope

1323
01:26:40,300 --> 01:26:41,300
from the county are seeking a minimum

1324
01:26:41,300 --> 01:26:44,300
of 200 units affordable housing as well

1325
01:26:44,300 --> 01:26:47,603
15,000 square feet of retail or support

1326
01:26:49,300 --> 01:26:52,603
services for residents. They issued an

1327
01:26:53,300 --> 01:26:54,300
RFP last year and talk to a developer

1328
01:26:54,300 --> 01:26:57,603
last year they are in negotiation

1329
01:26:58,300 --> 01:26:59,300
process with the developer. They

1330
01:26:59,300 --> 01:27:00,300
anticipate closing the end of this year

1331
01:27:00,300 --> 01:27:03,300
and construction lasting two years.

1332
01:27:04,300 --> 01:27:06,300
Tract two on the western side of the

1333
01:27:06,300 --> 01:27:09,603
property adjacent to the transit center

1334
01:27:10,300 --> 01:27:13,300
is somewhat similar with more

1335
01:27:14,300 --> 01:27:18,300
commercial. It is a minimum of 200 unit

1336
01:27:18,300 --> 01:27:19,300
affordable multifamily apartment

1337
01:27:19,300 --> 01:27:20,300
complex with a minimum of 25,000 square

1338
01:27:20,300 --> 01:27:23,603
feet of ground floor retail. They

1339
01:27:27,300 --> 01:27:28,300
issued an RFP in the fall and

1340
01:27:28,300 --> 01:27:31,300
anticipate selecting a developer in

1341
01:27:32,300 --> 01:27:33,300
February. Similar timeline on the

1342
01:27:33,300 --> 01:27:35,300
closing at the end of the year as well

1343
01:27:35,300 --> 01:27:38,300
as construction lasting two years.

1344
01:27:39,300 --> 01:27:43,803
Those are the two tracts. What is the

1345
01:27:46,300 --> 01:27:49,300
purpose of the MOU, nonbinding

1346
01:27:49,300 --> 01:27:52,300
agreement there is no contractual

1347
01:27:53,300 --> 01:27:54,300
obligation for METRO. It does two

1348
01:27:54,300 --> 01:27:57,300
things that identifies shared goals

1349
01:27:59,300 --> 01:28:00,300
with Harris County finance Corporation

1350
01:28:00,300 --> 01:28:02,300
and outlines roles and

1351
01:28:02,300 --> 01:28:04,300
responsibilities. On the shared goals

1352
01:28:04,300 --> 01:28:08,803
both parties want to ensure this is a

1353
01:28:09,300 --> 01:28:11,300
transit oriented development that

1354
01:28:11,300 --> 01:28:14,300
encourages ridership, that is the

1355
01:28:15,300 --> 01:28:19,300
design of it. Also an opportunity for

1356
01:28:19,300 --> 01:28:21,300
us to explore communities, to

1357
01:28:21,300 --> 01:28:23,403
facilitate development and activation

1358
01:28:25,300 --> 01:28:26,300
of METRO property itself. In the short

1359
01:28:26,300 --> 01:28:27,300
term that could be enhanced pedestrian

1360
01:28:27,300 --> 01:28:29,300
activity between our side and mayors.

1361
01:28:29,300 --> 01:28:32,300
It could also be a long-term additional

1362
01:28:32,300 --> 01:28:36,300
use of the transit center in the form

1363
01:28:36,300 --> 01:28:40,300
of a joint development. As far as roles

1364
01:28:40,300 --> 01:28:41,300
and responsibilities, Harris County

1365
01:28:41,300 --> 01:28:43,300
housing finance Corporation is leading

1366
01:28:43,300 --> 01:28:47,203
the project, METRO is a support role

1367
01:28:48,300 --> 01:28:49,300
providing information and feedback to

1368
01:28:49,300 --> 01:28:52,300
the county and their developers related

1369
01:28:52,300 --> 01:28:56,300
to design and we are having an open

1370
01:28:56,300 --> 01:28:58,300
mind if interest does come for

1371
01:28:58,300 --> 01:29:01,300
additional development at the property.

1372
01:29:02,300 --> 01:29:06,803
With that being said we are here today

1373
01:29:07,300 --> 01:29:08,300
to request board authorization for the

1374
01:29:08,300 --> 01:29:11,603
Interim President CEO to approve and

1375
01:29:15,300 --> 01:29:16,300
MOU with the Harris County housing

1376
01:29:16,300 --> 01:29:17,300
finance Corporation regarding proposed

1377
01:29:17,300 --> 01:29:18,300
development adjacent to the Burnett

1378
01:29:18,300 --> 01:29:20,300
transit Center.

1379
01:29:21,300 --> 01:29:23,300
>> Questions or comments?

1380
01:29:26,300 --> 01:29:29,300
>> I don't have any questions but I'm

1381
01:29:29,300 --> 01:29:33,300
in support of this and excited about

1382
01:29:33,300 --> 01:29:35,300
the TOD and the support we can provide

1383
01:29:35,300 --> 01:29:36,300
for METRO

1384
01:29:36,300 --> 01:29:37,300
>> That was one thing I wanted to ask

1385
01:29:37,300 --> 01:29:41,300
you. You are okay with Harris County?

1386
01:29:41,300 --> 01:29:45,203
Okay. The other thing is these projects

1387
01:29:47,300 --> 01:29:50,300
like this next to our transit assets

1388
01:29:50,300 --> 01:29:54,300
lead me to ask the obvious question.

1389
01:29:54,300 --> 01:29:58,803
Chief, are you aware of this do you

1390
01:29:59,300 --> 01:30:00,300
have public safety concerns as this

1391
01:30:00,300 --> 01:30:02,300
goes forward?

1392
01:30:03,300 --> 01:30:07,203
>> Yesterday they looped me in it is

1393
01:30:09,300 --> 01:30:10,300
expanding and it's going to be more

1394
01:30:10,300 --> 01:30:13,300
people there so will be a higher

1395
01:30:13,300 --> 01:30:15,300
[Indiscernible] but a good thing right

1396
01:30:15,300 --> 01:30:18,300
now it's close proximity to the

1397
01:30:18,300 --> 01:30:21,300
headquarters at Buffalo Bayou so we

1398
01:30:21,300 --> 01:30:24,300
still have a gap. As we increase our

1399
01:30:24,300 --> 01:30:27,300
presence our safety initiative on the

1400
01:30:27,300 --> 01:30:28,300
red line it will mitigate some of that

1401
01:30:28,300 --> 01:30:30,403
in the initial term

1402
01:30:32,300 --> 01:30:36,803
>> Tom, I would be sure to mention that

1403
01:30:39,300 --> 01:30:42,300
public safety [Indiscernible] as it

1404
01:30:42,300 --> 01:30:43,300
goes along so they are not caught by

1405
01:30:43,300 --> 01:30:44,300
surprise later

1406
01:30:44,300 --> 01:30:46,300
>> Yes, sir.

1407
01:30:46,300 --> 01:30:49,300
>> Are there any other questions or

1408
01:30:49,300 --> 01:30:51,300
comments? Kathy

1409
01:30:52,300 --> 01:30:55,300
>> I'm wondering, this is for

1410
01:30:55,300 --> 01:30:57,300
increasing the ridership. The goal is

1411
01:30:57,300 --> 01:31:00,300
to increase ridership. Are there any

1412
01:31:00,300 --> 01:31:03,300
other things? It looks like we have

1413
01:31:03,300 --> 01:31:04,300
mixed-use on the businesses. Is this a

1414
01:31:04,300 --> 01:31:07,300
little like an investment for METRO so

1415
01:31:07,300 --> 01:31:12,403
we can profit from this or just for the

1416
01:31:13,300 --> 01:31:16,300
purpose of increasing the ridership

1417
01:31:16,300 --> 01:31:19,300
>> On our side it's about increasing

1418
01:31:19,300 --> 01:31:22,603
ridership. The county is developing the

1419
01:31:23,300 --> 01:31:24,300
property. They have their own goals

1420
01:31:24,300 --> 01:31:27,300
related to affordable housing but ours

1421
01:31:27,300 --> 01:31:28,300
is ridership.

1422
01:31:28,300 --> 01:31:30,300
>> Thank you

1423
01:31:30,300 --> 01:31:33,300
>> I would ask this question, you talk

1424
01:31:33,300 --> 01:31:36,300
about the development and the proximity

1425
01:31:36,300 --> 01:31:40,803
of the transit center next to it. What

1426
01:31:43,300 --> 01:31:46,300
specifically bridges the two entities

1427
01:31:47,300 --> 01:31:50,603
together to provide or to enhance

1428
01:31:52,300 --> 01:31:53,300
transportation?

1429
01:31:53,300 --> 01:31:54,300
>> That's what the MOU is serving right

1430
01:31:54,300 --> 01:31:58,300
now or will serve. So we can have

1431
01:31:58,300 --> 01:32:00,300
further conversation related to the

1432
01:32:00,300 --> 01:32:02,300
design of the project. We want to make

1433
01:32:02,300 --> 01:32:06,203
sure cents the design is integrated and

1434
01:32:09,300 --> 01:32:10,300
supports transit and is a safe and

1435
01:32:10,300 --> 01:32:11,300
secure environment

1436
01:32:11,300 --> 01:32:14,603
>> My second question would be, are

1437
01:32:18,300 --> 01:32:19,300
there any future developments this

1438
01:32:19,300 --> 01:32:22,300
entity wants to partner with or have a

1439
01:32:22,300 --> 01:32:24,403
relationship with METRO in?

1440
01:32:27,300 --> 01:32:28,300
>> Not right now but we are open to

1441
01:32:28,300 --> 01:32:29,300
conversations

1442
01:32:29,300 --> 01:32:31,300
>> Thank you

1443
01:32:34,300 --> 01:32:35,300
>> Anything else?

1444
01:32:35,300 --> 01:32:37,300
>> Go ahead

1445
01:32:39,300 --> 01:32:40,300
>> Director Ponce, I have not been out

1446
01:32:40,300 --> 01:32:42,300
to the Burnett transit Center for some

1447
01:32:42,300 --> 01:32:46,203
time now. With this development and the

1448
01:32:50,300 --> 01:32:53,300
increase of parking for residents and

1449
01:32:53,300 --> 01:32:56,300
customers as well as people coming to

1450
01:32:56,300 --> 01:32:59,300
shop, could you speak a little on what

1451
01:32:59,300 --> 01:33:03,203
the parking situation will be like? Are

1452
01:33:04,300 --> 01:33:05,300
there multilevel parking garages that

1453
01:33:05,300 --> 01:33:09,803
will be utilized for by both riders and

1454
01:33:10,300 --> 01:33:12,300
residents?

1455
01:33:14,300 --> 01:33:15,300
>> At this time, it's a separate

1456
01:33:15,300 --> 01:33:18,300
development so there is not shared

1457
01:33:18,300 --> 01:33:19,300
parking. They would have their own

1458
01:33:19,300 --> 01:33:22,603
parking for residents and for retail

1459
01:33:25,300 --> 01:33:29,300
and the transit center would stay as is

1460
01:33:29,300 --> 01:33:31,300
>> I think you can see the interest in

1461
01:33:31,300 --> 01:33:33,300
it. Everybody here has spoke, it's best

1462
01:33:33,300 --> 01:33:37,803
to keep the board informed of how it's

1463
01:33:39,300 --> 01:33:41,300
going. Personally, anytime you are

1464
01:33:41,300 --> 01:33:44,300
talking this it's better when you're

1465
01:33:44,300 --> 01:33:45,300
not talking to somebody, I certainly

1466
01:33:45,300 --> 01:33:49,803
think we need to move this forward. We

1467
01:33:51,300 --> 01:33:52,300
will move it forward. Thank you

1468
01:33:52,300 --> 01:33:56,203
>> We will move on to five year

1469
01:34:03,300 --> 01:34:06,603
contract on paving. Parmjit Kang, have

1470
01:34:07,300 --> 01:34:10,603
not seen you in a while

1471
01:34:13,300 --> 01:34:17,300
>> I am the senior program manager with

1472
01:34:17,300 --> 01:34:18,300
infrastructure improvement here to

1473
01:34:18,300 --> 01:34:20,300
request board authorization for Interim

1474
01:34:20,300 --> 01:34:23,300
President CEO to negotiate and execute

1475
01:34:23,300 --> 01:34:26,603
five year contract with two one-year

1476
01:34:28,300 --> 01:34:31,603
options with 5 million each with AECOM

1477
01:34:38,300 --> 01:34:41,300
Midtown Engineer Consor Engineers HR

1478
01:34:45,300 --> 01:34:49,203
Green BGE Infratech and Exp US Services

1479
01:34:51,300 --> 01:34:52,300
for design services for budget and

1480
01:34:52,300 --> 01:34:53,300
plan construction projects on as-needed

1481
01:34:53,300 --> 01:34:56,603
basis for not to exceed 140 million

1482
01:34:59,300 --> 01:35:01,300
total

1483
01:35:02,300 --> 01:35:04,300
>> Questions?

1484
01:35:06,300 --> 01:35:09,300
>> Basically this is to put us in line

1485
01:35:09,300 --> 01:35:11,300
with consultants as we need them when

1486
01:35:11,300 --> 01:35:15,300
we need them, we pay for them when we

1487
01:35:15,300 --> 01:35:18,300
use them. It's to be ready when things

1488
01:35:18,300 --> 01:35:21,300
come up if we need additional help,

1489
01:35:21,300 --> 01:35:22,300
does that cover it?

1490
01:35:22,300 --> 01:35:24,300
>> Yes

1491
01:35:26,300 --> 01:35:29,300
>> Is there any specific set-aside for

1492
01:35:29,300 --> 01:35:32,300
small businesses in this consulting?

1493
01:35:34,300 --> 01:35:36,300
Yes. 35 percent [Indiscernible]

1494
01:35:38,300 --> 01:35:42,203
>> Any other questions? If I could just

1495
01:35:43,300 --> 01:35:46,300
add a little bit, each one of those

1496
01:35:46,300 --> 01:35:49,603
vendors has committed to 35 percent or

1497
01:35:50,300 --> 01:35:53,300
greater, some of them [Indiscernible]

1498
01:35:53,300 --> 01:35:56,300
>> On page 27 they are listed.

1499
01:35:59,300 --> 01:36:03,803
>> That's a good point. Is it cut and

1500
01:36:05,300 --> 01:36:09,300
dry as far as you are concerned? Okay

1501
01:36:09,300 --> 01:36:11,300
no further questions we will move this

1502
01:36:11,300 --> 01:36:14,300
onto the board. Thank you

1503
01:36:14,300 --> 01:36:16,403
>> Clint, are you ready?

1504
01:36:28,300 --> 01:36:32,203
>> Welcome Clint good to see you. Good

1505
01:36:36,300 --> 01:36:38,300
morning sorry I did not hear my name.

1506
01:36:38,300 --> 01:36:42,203
This morning we are here to request

1507
01:36:43,300 --> 01:36:46,300
board action, the METRO Police

1508
01:36:47,300 --> 01:36:49,300
Department and leadership identified a

1509
01:36:49,300 --> 01:36:51,300
need for METRO police substation near

1510
01:36:51,300 --> 01:36:53,300
the convention District area adjacent

1511
01:36:53,300 --> 01:36:57,803
to both our green and purple line as

1512
01:36:59,300 --> 01:37:03,203
well as the airport direct service. As

1513
01:37:05,300 --> 01:37:06,300
such, the agency has begun discussions

1514
01:37:06,300 --> 01:37:09,603
and developed a draft agreement with

1515
01:37:12,300 --> 01:37:15,300
the Houston first Corporation to

1516
01:37:17,300 --> 01:37:18,300
procure a ground-floor space of 1400

1517
01:37:18,300 --> 01:37:22,203
square feet of the partnership tower at

1518
01:37:24,300 --> 01:37:26,403
71001 [Indiscernible] in Houston Texas.

1519
01:37:27,300 --> 01:37:30,300
I will read the recommendation. Request

1520
01:37:30,300 --> 01:37:33,603
board action for the Interim President

1521
01:37:34,300 --> 01:37:37,300
CEO to negotiate execute and deliver a

1522
01:37:37,300 --> 01:37:39,300
lease agreement with Houston first

1523
01:37:39,300 --> 01:37:41,300
Corporation for the ground-floor 1400

1524
01:37:41,300 --> 01:37:45,203
square feet of the partnership tower at

1525
01:37:47,300 --> 01:37:49,300
701 [Indiscernible] in Houston Texas

1526
01:37:49,300 --> 01:37:52,300
for Houston METRO police department

1527
01:37:55,300 --> 01:37:59,300
substation. As a note, this is a zero

1528
01:37:59,300 --> 01:38:02,300
cost a lease arrangement and does

1529
01:38:02,300 --> 01:38:06,203
include both option for a renewal, this

1530
01:38:08,300 --> 01:38:09,300
is a one-year agreement now and has the

1531
01:38:09,300 --> 01:38:10,300
option for termination at either party

1532
01:38:10,300 --> 01:38:12,300
request.

1533
01:38:15,300 --> 01:38:19,300
>> Are there any questions? I have a

1534
01:38:19,300 --> 01:38:22,603
comment. I believe because of its

1535
01:38:23,300 --> 01:38:24,300
location I believe ridership and the

1536
01:38:24,300 --> 01:38:28,203
public will be pleased with this move

1537
01:38:33,300 --> 01:38:36,300
>> Also in support given the upcoming

1538
01:38:36,300 --> 01:38:37,300
increased activity in the next six

1539
01:38:37,300 --> 01:38:38,300
months I'm glad to see this on the

1540
01:38:38,300 --> 01:38:40,300
agenda

1541
01:38:40,300 --> 01:38:42,300
>> I echo all of the above, it's a

1542
01:38:42,300 --> 01:38:44,300
great idea

1543
01:38:45,300 --> 01:38:49,300
>> You might want to go into why the

1544
01:38:49,300 --> 01:38:51,403
location is so important?

1545
01:38:52,300 --> 01:38:54,300
>> There's a number of reasons, this is

1546
01:38:54,300 --> 01:38:57,300
the confluence of the two lines, we

1547
01:38:57,300 --> 01:38:59,300
have both the green and purple line

1548
01:38:59,300 --> 01:39:02,603
that connect to the convention center.

1549
01:39:06,300 --> 01:39:07,300
The Houston airport direct service that

1550
01:39:07,300 --> 01:39:09,300
runs every 30 minutes and delivers

1551
01:39:09,300 --> 01:39:10,300
folks from the airport to downtown

1552
01:39:10,300 --> 01:39:14,803
Houston is at this location as well. It

1553
01:39:16,300 --> 01:39:17,300
gives the METRO MPD the opportunity to

1554
01:39:17,300 --> 01:39:19,300
observe the activity occurring as it

1555
01:39:19,300 --> 01:39:22,300
relates to passenger service and

1556
01:39:23,300 --> 01:39:24,300
additional safety. Provides extra layer

1557
01:39:24,300 --> 01:39:27,300
of general safety for the area at the

1558
01:39:27,300 --> 01:39:29,300
convention center

1559
01:39:30,300 --> 01:39:33,300
>> I think it's a good location, it

1560
01:39:33,300 --> 01:39:37,300
should be done any other comments? We

1561
01:39:37,300 --> 01:39:41,203
will pass it on, Clint thank you.

1562
01:39:49,300 --> 01:39:51,300
>> Bridget Towns, hello

1563
01:39:54,300 --> 01:39:57,603
>> Good morning everyone. I am Bridget

1564
01:40:04,300 --> 01:40:07,300
towns, vice president of infrastructure

1565
01:40:08,300 --> 01:40:11,300
improvement department here to request

1566
01:40:13,300 --> 01:40:14,300
authorization for the president Interim

1567
01:40:14,300 --> 01:40:15,300
President CEO to execute a contract

1568
01:40:15,300 --> 01:40:16,300
modification with Wilson building

1569
01:40:16,300 --> 01:40:20,203
services for the installation of a fire

1570
01:40:21,300 --> 01:40:24,603
pump and generator at METRO central

1571
01:40:25,300 --> 01:40:26,300
store warehouse. The original contract

1572
01:40:26,300 --> 01:40:30,203
was awarded earlier last year in the

1573
01:40:35,300 --> 01:40:38,603
amount of $1.928 million. Also at the

1574
01:40:41,300 --> 01:40:44,300
time, METRO controlled contingency was

1575
01:40:45,300 --> 01:40:48,603
approved in the amount of $192,818. The

1576
01:40:53,300 --> 01:40:56,603
total amount of the original contract

1577
01:40:59,300 --> 01:41:01,403
including the controlled contingency

1578
01:41:05,300 --> 01:41:06,300
was $2.120 million. We had an earlier

1579
01:41:06,300 --> 01:41:09,603
change order in the amount of $80,875.

1580
01:41:15,300 --> 01:41:18,603
Which left us with the remaining

1581
01:41:22,300 --> 01:41:24,300
controlled contingency of $111,942.

1582
01:41:27,300 --> 01:41:30,603
This change order is for 197,057. The

1583
01:41:36,300 --> 01:41:39,300
additional amount requested to cover

1584
01:41:40,300 --> 01:41:43,300
this current change order is the delta

1585
01:41:43,300 --> 01:41:47,203
between the change order amount and the

1586
01:41:49,300 --> 01:41:51,403
remaining controlled contingency, which

1587
01:41:56,300 --> 01:41:59,300
is $85,114. The total modified contract

1588
01:41:59,300 --> 01:42:02,300
amount, including the change order,

1589
01:42:05,300 --> 01:42:08,603
would be $2.206 million. Also as part

1590
01:42:12,300 --> 01:42:15,300
of the change order, we would like to

1591
01:42:15,300 --> 01:42:18,300
request a period performance extension

1592
01:42:18,300 --> 01:42:22,803
to July of this year, this change order

1593
01:42:28,300 --> 01:42:29,300
captures field driven revisions for

1594
01:42:29,300 --> 01:42:32,300
unforeseen site conditions and code

1595
01:42:35,300 --> 01:42:38,300
requirement including but not limited

1596
01:42:38,300 --> 01:42:40,403
to adjusting conduit qualities

1597
01:42:42,300 --> 01:42:45,300
increasing casing sides upsizing the

1598
01:42:45,300 --> 01:42:48,300
tapping sleeve and valve and modified

1599
01:42:48,300 --> 01:42:51,300
electrical components to meet the

1600
01:42:51,300 --> 01:42:54,603
latest city codes. Are there any

1601
01:42:55,300 --> 01:42:56,300
questions or comments? I know it is a

1602
01:42:56,300 --> 01:42:58,300
lot of numbers

1603
01:42:59,300 --> 01:43:01,300
>> Go ahead

1604
01:43:01,300 --> 01:43:05,300
>> So this is for this location at 1900

1605
01:43:05,300 --> 01:43:06,300
Main?

1606
01:43:06,300 --> 01:43:09,300
>> This is for the METRO central store

1607
01:43:09,300 --> 01:43:11,300
warehouse.

1608
01:43:11,300 --> 01:43:13,300
>> Okay.

1609
01:43:14,300 --> 01:43:18,300
>> I want to comment on this one. This

1610
01:43:18,300 --> 01:43:21,300
warehouse is been a METRO hands for how

1611
01:43:21,300 --> 01:43:24,300
long Tom? Since the 60s or 70s?

1612
01:43:24,300 --> 01:43:27,300
>> Certainly back to the original

1613
01:43:28,300 --> 01:43:31,300
origin which goes back to 1979. And we

1614
01:43:31,300 --> 01:43:35,803
know it was before that. It has fallen

1615
01:43:38,300 --> 01:43:39,300
into disrepair anytime you have a

1616
01:43:39,300 --> 01:43:43,300
building that old anything you do cost

1617
01:43:43,300 --> 01:43:44,300
a lot of money. The state of good

1618
01:43:44,300 --> 01:43:45,300
repairs is what we demand on this board

1619
01:43:45,300 --> 01:43:49,300
so this is certainly worth doing and I

1620
01:43:49,300 --> 01:43:53,203
think we pass this unless I have

1621
01:43:54,300 --> 01:43:56,300
dissension here. Comments?

1622
01:43:58,300 --> 01:44:02,203
>> I'm in support of making sure we

1623
01:44:03,300 --> 01:44:07,300
maintain our facilities. In a state of

1624
01:44:07,300 --> 01:44:09,300
good repair. I don't know what the

1625
01:44:09,300 --> 01:44:11,300
expected lifecycle is on the fire

1626
01:44:11,300 --> 01:44:14,603
suppression system. It looks like we

1627
01:44:15,300 --> 01:44:16,300
are making modifications upgrades if

1628
01:44:16,300 --> 01:44:18,300
you have to replace and all of that. I

1629
01:44:18,300 --> 01:44:21,300
did not know how much life we have

1630
01:44:21,300 --> 01:44:22,300
current or how much extended life as a

1631
01:44:22,300 --> 01:44:25,300
result of the repairs? Does anybody

1632
01:44:25,300 --> 01:44:27,300
know?

1633
01:44:29,300 --> 01:44:32,300
>> This is just for the fire

1634
01:44:32,300 --> 01:44:33,300
suppression system. I would say

1635
01:44:33,300 --> 01:44:37,803
probably off the top of my head, this

1636
01:44:38,300 --> 01:44:39,300
would send it out for approximately 15

1637
01:44:39,300 --> 01:44:41,300
years or so

1638
01:44:41,300 --> 01:44:45,203
>> I guess and that's a good question,

1639
01:44:46,300 --> 01:44:49,300
of course the caveat is let's start

1640
01:44:49,300 --> 01:44:52,300
planning for 15 years from now.

1641
01:44:56,300 --> 01:44:57,300
Anything else? we will pass it along

1642
01:44:57,300 --> 01:44:59,300
thank you

1643
01:45:00,300 --> 01:45:03,300
>> Thank you. We will move on to

1644
01:45:03,300 --> 01:45:06,300
briefings capital project update Shri

1645
01:45:07,300 --> 01:45:10,300
>> Good morning board members, we've

1646
01:45:13,300 --> 01:45:14,300
got update starting with Tim Mills with

1647
01:45:14,300 --> 01:45:17,300
an update on the universal

1648
01:45:17,300 --> 01:45:19,300
accessibility program.

1649
01:45:19,300 --> 01:45:22,300
>> Good morning everybody. We will

1650
01:45:22,300 --> 01:45:25,300
start with the progress update for this

1651
01:45:25,300 --> 01:45:29,300
fiscal year. December bit of a slow

1652
01:45:29,300 --> 01:45:33,300
month with the holidays. We are still

1653
01:45:33,300 --> 01:45:36,300
tracking for 250 improvements in design

1654
01:45:37,300 --> 01:45:41,300
and construction, I expect to see a

1655
01:45:41,300 --> 01:45:43,300
good jump in January. Board member

1656
01:45:43,300 --> 01:45:46,300
Ponce, you asked last month about some

1657
01:45:46,300 --> 01:45:49,300
of the more difficult stops getting

1658
01:45:49,300 --> 01:45:53,203
into the open ditch stops and the

1659
01:45:56,300 --> 01:45:57,300
partnership stops so I wanted to give

1660
01:45:57,300 --> 01:45:58,300
an update on where we stand in the

1661
01:45:58,300 --> 01:46:01,300
program and highlight some of the ways

1662
01:46:01,300 --> 01:46:05,203
we are trying to address those stops.

1663
01:46:06,300 --> 01:46:09,300
We are at 6100 improvements since the

1664
01:46:09,300 --> 01:46:13,203
start of the program and F FY18.

1665
01:46:15,300 --> 01:46:16,300
Everything in red are stops that have

1666
01:46:16,300 --> 01:46:17,300
not been addressed as part of the UA.

1667
01:46:17,300 --> 01:46:20,300
When you break that down there are

1668
01:46:20,300 --> 01:46:23,603
stops in their existing compliant, some

1669
01:46:24,300 --> 01:46:27,300
completed prior to the start of the UA

1670
01:46:27,300 --> 01:46:29,300
program. Stops completed by others.

1671
01:46:29,300 --> 01:46:32,603
Stops completed by a third-party. That

1672
01:46:34,300 --> 01:46:38,203
leaves about 700 stops left to do, we

1673
01:46:39,300 --> 01:46:42,603
have another 230 or so currently in

1674
01:46:43,300 --> 01:46:46,300
construction. Right at about 1000 stops

1675
01:46:48,300 --> 01:46:51,603
remaining. The green boxes around a

1676
01:46:52,300 --> 01:46:55,300
couple of corridors, with these

1677
01:46:55,300 --> 01:46:56,300
partnership stops is how we need to

1678
01:46:56,300 --> 01:46:59,300
look at them and get away from the

1679
01:46:59,300 --> 01:47:00,300
point-to-point improvements and look at

1680
01:47:00,300 --> 01:47:02,300
it as a corridor based approach. To

1681
01:47:02,300 --> 01:47:06,300
walk you through a few things. This one

1682
01:47:06,300 --> 01:47:10,203
is on the northeast side of town,

1683
01:47:12,300 --> 01:47:14,300
Eastland Street. Is a residential

1684
01:47:14,300 --> 01:47:15,300
neighborhood with existing sidewalk on

1685
01:47:15,300 --> 01:47:18,300
one side of the street. We operate bus

1686
01:47:18,300 --> 01:47:21,300
service on both sides of the street.

1687
01:47:21,300 --> 01:47:25,300
You can see on the left-hand side of

1688
01:47:25,300 --> 01:47:28,300
the photo, there is an open ditch with

1689
01:47:28,300 --> 01:47:29,300
a bus stop sign. A ditch on the

1690
01:47:29,300 --> 01:47:32,603
right-hand side of the street with

1691
01:47:33,300 --> 01:47:36,603
sidewalk behind it. It's a residential

1692
01:47:38,300 --> 01:47:39,300
neighborhood, highlighted in the red

1693
01:47:39,300 --> 01:47:40,300
box we have a school in the bottom

1694
01:47:40,300 --> 01:47:42,300
right corner of the map and a parking

1695
01:47:42,300 --> 01:47:46,203
community center in the middle off to

1696
01:47:47,300 --> 01:47:51,803
the right of Eastland. This is one we

1697
01:47:53,300 --> 01:47:54,300
are looking at improvements, there was

1698
01:47:54,300 --> 01:47:55,300
a lot of benefit to the community to

1699
01:47:55,300 --> 01:47:57,300
look at this as a corridor. I believe

1700
01:47:57,300 --> 01:48:00,603
from Booker Street to Berry, close

1701
01:48:01,300 --> 01:48:04,300
to 30 stops off of Wayside over to

1702
01:48:04,300 --> 01:48:08,203
Eastland and back out to Wayside where

1703
01:48:13,300 --> 01:48:14,300
we can catch a lot of bus stop

1704
01:48:14,300 --> 01:48:15,300
improvements and improve the sidewalk

1705
01:48:15,300 --> 01:48:16,300
in the neighborhood and include

1706
01:48:16,300 --> 01:48:17,300
sidewalk connections to the school and

1707
01:48:17,300 --> 01:48:21,300
to the community center in the park.

1708
01:48:21,300 --> 01:48:23,300
That's one we are tackling ourselves

1709
01:48:23,300 --> 01:48:27,203
under the UA program, benefits to the

1710
01:48:28,300 --> 01:48:29,300
community. We are high on this one

1711
01:48:29,300 --> 01:48:33,300
which is why we chose to advance this

1712
01:48:33,300 --> 01:48:37,203
ourselves. Oats Road is another one, a

1713
01:48:43,300 --> 01:48:44,300
little east of Eastland on the east

1714
01:48:44,300 --> 01:48:45,300
side of town this is a two lane road

1715
01:48:45,300 --> 01:48:46,300
with deep ditches on both side of the

1716
01:48:46,300 --> 01:48:50,203
road, about a dozen stops on this

1717
01:48:52,300 --> 01:48:53,300
stretch of oats Road. Almost all of

1718
01:48:53,300 --> 01:48:56,603
them have very low zero ridership,

1719
01:48:58,300 --> 01:48:59,300
there are two stops, a halfway house on

1720
01:48:59,300 --> 01:49:03,803
the north end of the street where there

1721
01:49:04,300 --> 01:49:07,603
is high ridership. We are including

1722
01:49:09,300 --> 01:49:12,603
improvements there to address the ones

1723
01:49:13,300 --> 01:49:14,300
with highest ridership and then we will

1724
01:49:14,300 --> 01:49:17,300
work with the service planning group to

1725
01:49:17,300 --> 01:49:18,300
figure out maybe we can optimize some

1726
01:49:18,300 --> 01:49:20,300
of the stops and get rid of stops to

1727
01:49:20,300 --> 01:49:23,603
cut down on the improvements but

1728
01:49:26,300 --> 01:49:27,300
maintain service while still serving

1729
01:49:27,300 --> 01:49:30,603
the customer base out there. Veterans

1730
01:49:31,300 --> 01:49:35,803
Memorial on the west side of town, this

1731
01:49:37,300 --> 01:49:41,203
is one multilane Road open ditch no

1732
01:49:43,300 --> 01:49:44,300
sidewalks on either side. We've been in

1733
01:49:44,300 --> 01:49:48,300
contact with the county they have a

1734
01:49:48,300 --> 01:49:49,300
sidewalk project coming up so we are

1735
01:49:49,300 --> 01:49:52,300
coordinating on bus stops making sure

1736
01:49:52,300 --> 01:49:53,300
they get included in their project and

1737
01:49:53,300 --> 01:49:55,300
addressing them as part of that that

1738
01:49:55,300 --> 01:49:58,603
meets the standard and locations are

1739
01:49:59,300 --> 01:50:02,300
good. That's a case of coordination

1740
01:50:02,300 --> 01:50:05,300
between agencies. Same thing on

1741
01:50:07,300 --> 01:50:08,300
[Indiscernible] Road, TxDOT has a

1742
01:50:08,300 --> 01:50:09,300
project coming up open ditch on both

1743
01:50:09,300 --> 01:50:13,803
sides of the road. There is a train

1744
01:50:14,300 --> 01:50:18,300
track on the left side of the photo,

1745
01:50:18,300 --> 01:50:21,603
coordinating with TxDOT to get stops

1746
01:50:22,300 --> 01:50:23,300
addressed to our standards. There were

1747
01:50:23,300 --> 01:50:24,300
a few that presented problems for

1748
01:50:24,300 --> 01:50:28,300
TxDOT, four of them that we have to

1749
01:50:28,300 --> 01:50:32,803
figure out how to address those. But it

1750
01:50:33,300 --> 01:50:36,300
knocks out 15 difficult stops for us

1751
01:50:36,300 --> 01:50:40,803
that will be done as part of their

1752
01:50:42,300 --> 01:50:44,300
project. The last one, this is a few

1753
01:50:44,300 --> 01:50:47,603
different streets up on the northwest

1754
01:50:49,300 --> 01:50:50,300
side of town. This was not done in

1755
01:50:50,300 --> 01:50:53,300
conjunction but this is a way it will

1756
01:50:53,300 --> 01:50:56,603
improve our numbers. When they came

1757
01:50:58,300 --> 01:50:59,300
with the service change, I believe in

1758
01:50:59,300 --> 01:51:02,300
November or December board meeting,

1759
01:51:02,300 --> 01:51:05,300
Route 64 will be discontinued next

1760
01:51:05,300 --> 01:51:07,300
month. We had several stops on that

1761
01:51:07,300 --> 01:51:09,300
part of the route that were residential

1762
01:51:09,300 --> 01:51:12,300
neighborhood, open ditches with no

1763
01:51:13,300 --> 01:51:14,300
sidewalk, eliminating that stop will

1764
01:51:14,300 --> 01:51:18,300
take those off the UA list two

1765
01:51:18,300 --> 01:51:21,300
completed to improve our compliance

1766
01:51:21,300 --> 01:51:25,300
numbers. Again you can see there are

1767
01:51:25,300 --> 01:51:28,300
multiple ways we are trying to address

1768
01:51:28,300 --> 01:51:32,203
the stops, not all necessarily out of

1769
01:51:33,300 --> 01:51:34,300
the UA budget. But it does show you the

1770
01:51:34,300 --> 01:51:37,300
flavor of how we are trying to address

1771
01:51:37,300 --> 01:51:40,603
these difficult stops. Are there any

1772
01:51:42,300 --> 01:51:43,300
questions?

1773
01:51:43,300 --> 01:51:48,300
>> I want to go back to oats Road. You

1774
01:51:48,300 --> 01:51:51,603
were talking to planning within METRO

1775
01:51:52,300 --> 01:51:54,300
and come up with roads that don't need

1776
01:51:54,300 --> 01:51:56,300
stops, and it helps the coordination

1777
01:51:56,300 --> 01:51:59,300
there, I'd like very much

1778
01:52:02,300 --> 01:52:03,300
[Indiscernible] and with the

1779
01:52:03,300 --> 01:52:05,300
coordination especially with two groups

1780
01:52:05,300 --> 01:52:06,300
in house talking, a lot of times that

1781
01:52:06,300 --> 01:52:08,300
does not happen so I'm proud of you.

1782
01:52:08,300 --> 01:52:11,603
Are there any comments? Director Ponce.

1783
01:52:12,300 --> 01:52:17,300
I want to thank you Tim for the update.

1784
01:52:17,300 --> 01:52:20,300
I remember going out to one of the open

1785
01:52:20,300 --> 01:52:23,300
houses, the public meeting for

1786
01:52:23,300 --> 01:52:25,403
Commissioner Garcia by Veterans

1787
01:52:28,300 --> 01:52:29,300
Memorial. I remember them talking about

1788
01:52:29,300 --> 01:52:31,300
the expansion of Veterans Memorial

1789
01:52:31,300 --> 01:52:34,300
there. This is another example of how

1790
01:52:34,300 --> 01:52:37,603
we can collaborate with other partners

1791
01:52:38,300 --> 01:52:40,300
to ensure not just our streets and

1792
01:52:40,300 --> 01:52:44,300
sidewalks but METRO stops are up to

1793
01:52:44,300 --> 01:52:46,300
date and accessible for everyone. This

1794
01:52:46,300 --> 01:52:50,803
is one way of us to show other

1795
01:52:57,300 --> 01:52:58,300
commission offices and also the nation

1796
01:52:58,300 --> 01:53:02,300
as to what we are doing in Houston in

1797
01:53:02,300 --> 01:53:03,300
collaboration to ensure all of our

1798
01:53:03,300 --> 01:53:05,300
spaces are accessible to everyone.

1799
01:53:05,300 --> 01:53:08,300
Thank you for that I appreciate that

1800
01:53:08,300 --> 01:53:11,300
>> Also want to applaud the

1801
01:53:12,300 --> 01:53:15,300
collaborative work as well. When you

1802
01:53:15,300 --> 01:53:18,603
show the pictures of Veterans Memorial

1803
01:53:19,300 --> 01:53:21,300
and Alameda Road you know how fast cars

1804
01:53:21,300 --> 01:53:24,300
go up and down those heavily transited

1805
01:53:24,300 --> 01:53:28,300
parts of the city. I'm very excited we

1806
01:53:28,300 --> 01:53:32,300
will be doing work to make it more ADA

1807
01:53:32,300 --> 01:53:34,300
accessible and also taking into

1808
01:53:34,300 --> 01:53:35,300
consideration additional safety

1809
01:53:35,300 --> 01:53:38,300
measures and those area. It is scary.

1810
01:53:38,300 --> 01:53:41,603
We know Houston unfortunately has some

1811
01:53:43,300 --> 01:53:44,300
parts like on Westheimer and parts of

1812
01:53:44,300 --> 01:53:46,300
the city that are dangerous for

1813
01:53:46,300 --> 01:53:49,300
pedestrians a national report recently

1814
01:53:49,300 --> 01:53:51,300
said so. I know we are putting safety

1815
01:53:51,300 --> 01:53:55,300
first and all things we do at METRO. I

1816
01:53:55,300 --> 01:53:59,203
appreciate the work that we continue to

1817
01:54:00,300 --> 01:54:04,203
visit busy and fast roads. It's great

1818
01:54:05,300 --> 01:54:06,300
that we offer the service and hopefully

1819
01:54:06,300 --> 01:54:08,300
we can make it safer

1820
01:54:08,300 --> 01:54:12,300
>> And to piggyback off the one on oats

1821
01:54:12,300 --> 01:54:16,203
Road, we are include flashing beacons a

1822
01:54:17,300 --> 01:54:18,300
pedestrian crossing because these are

1823
01:54:18,300 --> 01:54:19,300
two heavily utilized stops coming and

1824
01:54:19,300 --> 01:54:23,300
going and a lot of traffic out there.

1825
01:54:23,300 --> 01:54:25,300
Anything we can do to improve the

1826
01:54:25,300 --> 01:54:28,300
safety crossing the street, getting

1827
01:54:28,300 --> 01:54:29,300
between stops is something we are

1828
01:54:29,300 --> 01:54:32,300
looking at as part of the UA program

1829
01:54:32,300 --> 01:54:36,300
>> I echo the comments. What is the

1830
01:54:36,300 --> 01:54:38,300
timeline for completion

1831
01:54:39,300 --> 01:54:41,300
>> Oats Road, this one will go into

1832
01:54:41,300 --> 01:54:45,203
construction I would guess in the next

1833
01:54:48,300 --> 01:54:50,300
couple of months. Eastland, we are at

1834
01:54:50,300 --> 01:54:51,300
the finish line I expect to have

1835
01:54:51,300 --> 01:54:54,603
permitted planned for those maybe next

1836
01:54:55,300 --> 01:54:57,300
week. That would again get going this

1837
01:54:57,300 --> 01:55:00,603
fiscal year. Some of the coordination

1838
01:55:01,300 --> 01:55:02,300
projects, I need to check in and see

1839
01:55:02,300 --> 01:55:04,300
where they are on their timeline. Those

1840
01:55:04,300 --> 01:55:08,300
are outside of our control but I can

1841
01:55:08,300 --> 01:55:12,803
come back with an update with TxDOT in

1842
01:55:14,300 --> 01:55:15,300
County projects

1843
01:55:15,300 --> 01:55:18,300
>> I'd love to hear about the timeline

1844
01:55:18,300 --> 01:55:21,300
from when we start to when we complete.

1845
01:55:21,300 --> 01:55:24,300
Also some before and after photos would

1846
01:55:24,300 --> 01:55:27,300
be great. Is really important, I echo

1847
01:55:27,300 --> 01:55:31,300
what the other board members have said.

1848
01:55:31,300 --> 01:55:35,300
Also, us being able to talk about all

1849
01:55:35,300 --> 01:55:38,300
of these projects underway and the

1850
01:55:38,300 --> 01:55:41,300
coordination and how we are

1851
01:55:42,300 --> 01:55:43,300
complementing each other and working

1852
01:55:43,300 --> 01:55:47,300
together not just in silos. To be able

1853
01:55:47,300 --> 01:55:51,803
to promote that and tell the story that

1854
01:55:52,300 --> 01:55:55,300
these investments and projects are

1855
01:55:55,300 --> 01:55:58,603
underway and people will start seeing

1856
01:56:00,300 --> 01:56:02,300
that progress.

1857
01:56:06,300 --> 01:56:07,300
>> Anybody else? okay, Tim this is good

1858
01:56:07,300 --> 01:56:10,300
staff work and you presented it well

1859
01:56:10,300 --> 01:56:14,203
thank you. We will move on, Kenneth

1860
01:56:16,300 --> 01:56:18,403
>> Good morning Mr. Brown.

1861
01:56:23,300 --> 01:56:26,300
>> Good morning board Ken Brown

1862
01:56:27,300 --> 01:56:28,300
director of service enhancements to

1863
01:56:28,300 --> 01:56:30,300
provide the bus shelter program updates

1864
01:56:30,300 --> 01:56:32,300
for January. Bus shelter program goals

1865
01:56:32,300 --> 01:56:35,300
are listed, install 2000 new shelters,

1866
01:56:38,300 --> 01:56:41,300
install 425 BOOST shelters and continue

1867
01:56:42,300 --> 01:56:44,300
the rehabilitation program. Starting

1868
01:56:44,300 --> 01:56:45,300
with the BOOST shelters at the time of

1869
01:56:45,300 --> 01:56:48,300
the presentation creation we reach 235

1870
01:56:50,300 --> 01:56:51,300
shelter installations, we have four

1871
01:56:51,300 --> 01:56:55,203
shelter types at our disposal, we have

1872
01:56:59,300 --> 01:57:00,300
installed 156 cantilever, 68

1873
01:57:00,300 --> 01:57:01,300
[Indiscernible] so we are well on our

1874
01:57:01,300 --> 01:57:05,300
way to reaching the goal of 100 for

1875
01:57:05,300 --> 01:57:06,300
fiscal year 26, we intend to reach that

1876
01:57:06,300 --> 01:57:10,203
goal prior to the completion of the

1877
01:57:12,300 --> 01:57:13,300
fiscal year. Moving on to the new

1878
01:57:13,300 --> 01:57:16,603
standard shelter program, our goal for

1879
01:57:17,300 --> 01:57:20,300
the year is 500 shelters installed,

1880
01:57:21,300 --> 01:57:24,603
1500 in total. Our current progress was

1881
01:57:27,300 --> 01:57:28,300
1150 shelters. We have reached the 1200

1882
01:57:28,300 --> 01:57:33,403
Mark so we are higher, well on track to

1883
01:57:34,300 --> 01:57:38,803
reach our goal of 1500 by the close of

1884
01:57:40,300 --> 01:57:43,300
the fiscal year. In addition we are

1885
01:57:43,300 --> 01:57:46,300
focusing on transitioning our shelters

1886
01:57:47,300 --> 01:57:51,300
from the current model to a model that

1887
01:57:51,300 --> 01:57:53,300
accommodates airflow. Materials have

1888
01:57:53,300 --> 01:57:54,300
been purchased by facilities

1889
01:57:54,300 --> 01:57:57,300
maintenance to make the modification to

1890
01:57:57,300 --> 01:57:58,300
the rehabs. We are looking at making

1891
01:57:58,300 --> 01:58:02,803
changes to the new standard as well. We

1892
01:58:04,300 --> 01:58:05,300
have 800 or so to install so we want to

1893
01:58:05,300 --> 01:58:06,300
make sure we provide the same

1894
01:58:06,300 --> 01:58:08,300
modification to though shelters as well

1895
01:58:08,300 --> 01:58:09,300
so all customers can benefit from the

1896
01:58:09,300 --> 01:58:12,603
change when the summer comes. Speaking

1897
01:58:16,300 --> 01:58:17,300
of the rehab, we are currently in

1898
01:58:17,300 --> 01:58:19,300
process of making that conversion. Once

1899
01:58:19,300 --> 01:58:22,300
the materials are prepared and ready to

1900
01:58:22,300 --> 01:58:26,203
go, you will see the rehabs shelters

1901
01:58:30,300 --> 01:58:33,300
include the mesh panels. Last but not

1902
01:58:33,300 --> 01:58:37,203
least is our partnership, we have a

1903
01:58:40,300 --> 01:58:42,300
partnership with precinct two. We reach

1904
01:58:42,300 --> 01:58:43,300
the goal of installation for them we

1905
01:58:43,300 --> 01:58:44,300
were one short in December but I was

1906
01:58:44,300 --> 01:58:45,300
recently notified the last shelter was

1907
01:58:45,300 --> 01:58:48,300
installed. All 200 have been installed

1908
01:58:48,300 --> 01:58:52,203
we are currently working to get the

1909
01:58:53,300 --> 01:58:54,300
branding finalized so we can finish out

1910
01:58:54,300 --> 01:58:56,300
the process and move on to forthcoming

1911
01:58:56,300 --> 01:58:59,300
agreements. We are working with

1912
01:59:00,300 --> 01:59:01,300
Precinct 4. We don't have a formal

1913
01:59:01,300 --> 01:59:04,300
agreement in place because they are

1914
01:59:04,300 --> 01:59:05,300
finalizing the design. Once they

1915
01:59:05,300 --> 01:59:06,300
finalize the design we are able to

1916
01:59:06,300 --> 01:59:10,300
review it and we will talk with them

1917
01:59:10,300 --> 01:59:11,300
about a potential agreement. That

1918
01:59:11,300 --> 01:59:13,300
concludes my presentation

1919
01:59:14,300 --> 01:59:17,300
>> Questions? Just a comment on

1920
01:59:21,300 --> 01:59:24,603
Precinct 4 partnership, I know they are

1921
01:59:25,300 --> 01:59:26,300
working on finalizing the design and I

1922
01:59:26,300 --> 01:59:27,300
look forward to partnering with them to

1923
01:59:27,300 --> 01:59:28,300
get these on the ground

1924
01:59:28,300 --> 01:59:30,300
>> Thank you

1925
01:59:32,300 --> 01:59:35,300
>> Other questions? what is your

1926
01:59:35,300 --> 01:59:38,603
timeline for having me air panels

1927
01:59:39,300 --> 01:59:40,300
installed?

1928
01:59:40,300 --> 01:59:44,803
>> We are a lot closer with the rehab

1929
01:59:45,300 --> 01:59:46,300
because we have procured the materials

1930
01:59:46,300 --> 01:59:49,300
800 panels purchased by the field

1931
01:59:51,300 --> 01:59:54,603
service center. With a new standard

1932
01:59:57,300 --> 01:59:58,300
shelters we are working on a

1933
01:59:58,300 --> 01:59:59,300
modification to the agreement because

1934
01:59:59,300 --> 02:00:02,300
it will require additional resources

1935
02:00:02,300 --> 02:00:03,300
transitioning from polycarbonate panel

1936
02:00:03,300 --> 02:00:04,300
which is cheaper than mesh aluminum

1937
02:00:04,300 --> 02:00:07,300
they will be more durable. I'd say in a

1938
02:00:07,300 --> 02:00:10,300
month or so we should have that

1939
02:00:10,300 --> 02:00:13,300
agreement modified and the vendor will

1940
02:00:13,300 --> 02:00:17,300
go out and purchase the panels and

1941
02:00:17,300 --> 02:00:18,300
start installing them. It won't start

1942
02:00:18,300 --> 02:00:21,300
our progress with installing shelters,

1943
02:00:21,300 --> 02:00:22,300
they will continue to do what they are

1944
02:00:22,300 --> 02:00:25,300
doing now to get more shelters

1945
02:00:25,300 --> 02:00:28,300
fabricated. Once we get the new

1946
02:00:28,300 --> 02:00:29,300
materials we will transition. A month

1947
02:00:29,300 --> 02:00:31,300
or two we should be looking at shelters

1948
02:00:31,300 --> 02:00:34,300
>> A month or two to get shelters ready

1949
02:00:34,300 --> 02:00:35,300
to go, what is the timeline for

1950
02:00:35,300 --> 02:00:36,300
finishing

1951
02:00:36,300 --> 02:00:40,803
>> The entire program? we look we are a

1952
02:00:42,300 --> 02:00:44,300
year ahead of schedule, initially we

1953
02:00:44,300 --> 02:00:49,403
thought it would be let me go back to

1954
02:00:50,300 --> 02:00:51,300
the slide, initially we thought we

1955
02:00:51,300 --> 02:00:55,300
would be getting this done in 2008. We

1956
02:00:55,300 --> 02:00:59,203
think will we will be finished by 2027

1957
02:01:01,300 --> 02:01:04,300
>> Okay. 2027. Let's see, okay that

1958
02:01:04,300 --> 02:01:06,300
does it for me thank you anybody else?

1959
02:01:06,300 --> 02:01:10,803
I have another quick comment. I know it

1960
02:01:13,300 --> 02:01:14,300
was a year or two ago we said we wanted

1961
02:01:14,300 --> 02:01:17,300
to prioritize this as a board and I

1962
02:01:17,300 --> 02:01:20,603
want to credit the administration for

1963
02:01:22,300 --> 02:01:24,300
the responsiveness. I really appreciate

1964
02:01:24,300 --> 02:01:25,300
the updates and I'm excited about

1965
02:01:25,300 --> 02:01:26,300
continuing to see progress on this

1966
02:01:26,300 --> 02:01:27,300
initiative

1967
02:01:27,300 --> 02:01:29,403
>> Anything else? Thank you.

1968
02:01:36,300 --> 02:01:38,300
Construction update Bilal

1969
02:01:39,300 --> 02:01:42,300
>> Good morning everyone. Director of

1970
02:01:49,300 --> 02:01:51,300
construction. I will go over the

1971
02:01:51,300 --> 02:01:53,403
construction updates. Our construction

1972
02:01:54,300 --> 02:01:57,300
volume right now is 197.5 million

1973
02:02:01,300 --> 02:02:04,300
dollars. Additional funds are available

1974
02:02:04,300 --> 02:02:07,300
for 14.7 million to cover contingency

1975
02:02:08,300 --> 02:02:09,300
for unforeseen conditions. For a total

1976
02:02:09,300 --> 02:02:11,300
of 14 projects we are overseeing right

1977
02:02:11,300 --> 02:02:15,300
now. The update for the maintenance of

1978
02:02:15,300 --> 02:02:18,300
way project. The project is 65 percent

1979
02:02:18,300 --> 02:02:22,300
complete, we are on target for July

1980
02:02:22,300 --> 02:02:25,300
completion with the current pace of

1981
02:02:25,300 --> 02:02:26,300
work we might achieve substantial

1982
02:02:26,300 --> 02:02:30,300
completion a month earlier in June of

1983
02:02:30,300 --> 02:02:33,603
this year. Exterior and interior work

1984
02:02:34,300 --> 02:02:38,300
are ongoing. The MOW road work has

1985
02:02:38,300 --> 02:02:39,300
commenced. The roadwork contractor has

1986
02:02:39,300 --> 02:02:43,203
mobilized to the site last week. Next

1987
02:02:45,300 --> 02:02:48,300
is the petroleum storage tank

1988
02:02:50,300 --> 02:02:51,300
replacement that Hiram Clarke. I'm

1989
02:02:51,300 --> 02:02:53,300
happy to report that both projects have

1990
02:02:53,300 --> 02:02:56,300
been completed and handed to

1991
02:02:56,300 --> 02:02:59,300
operations. The new fueling stations

1992
02:03:00,300 --> 02:03:03,603
are operational. Also next month we

1993
02:03:04,300 --> 02:03:05,300
will be breaking ground for the new

1994
02:03:05,300 --> 02:03:08,603
petroleum storage tanks at Kashmere and

1995
02:03:11,300 --> 02:03:12,300
Northwest bus operating facilities.

1996
02:03:12,300 --> 02:03:14,300
Next is the TMC electric box

1997
02:03:14,300 --> 02:03:17,300
infrastructure. This has been completed

1998
02:03:20,300 --> 02:03:22,300
fencing around the [Indiscernible] have

1999
02:03:22,300 --> 02:03:23,300
been removed allowing for the bus lanes

2000
02:03:23,300 --> 02:03:26,603
to back into a normal operation.

2001
02:03:27,300 --> 02:03:28,300
However we have hit a snag and cannot

2002
02:03:28,300 --> 02:03:32,203
complete the testing of the Chargers at

2003
02:03:33,300 --> 02:03:36,300
this time there was a water leak found

2004
02:03:36,300 --> 02:03:38,300
in the vendor grass which is some of

2005
02:03:38,300 --> 02:03:39,300
the electrical components.

2006
02:03:39,300 --> 02:03:42,603
[Indiscernible] is in the process of

2007
02:03:44,300 --> 02:03:45,300
ordering new parts. We don't have a

2008
02:03:45,300 --> 02:03:49,803
date yet for when the parts are arriving

2009
02:03:50,300 --> 02:03:51,300
which may cost some delay starting the

2010
02:03:51,300 --> 02:03:54,603
electric bus service at this facility.

2011
02:03:55,300 --> 02:03:59,203
Next we have the TMC elevators and

2012
02:04:00,300 --> 02:04:02,300
escalators. I'm happy to report the

2013
02:04:02,300 --> 02:04:03,300
major milestone has been achieved and

2014
02:04:03,300 --> 02:04:05,300
all four new escalators are installed.

2015
02:04:05,300 --> 02:04:08,300
These were shipped from Spain and we

2016
02:04:08,300 --> 02:04:12,300
had to airfreight them to meet the

2017
02:04:12,300 --> 02:04:13,300
schedule. Also the four new elevators

2018
02:04:13,300 --> 02:04:16,300
are being delivered to the site this

2019
02:04:16,300 --> 02:04:19,300
week. Installation will commence in

2020
02:04:20,300 --> 02:04:23,603
parallel. All of the electrical and

2021
02:04:24,300 --> 02:04:25,300
mechanical works are ongoing. We are

2022
02:04:25,300 --> 02:04:27,300
getting ready to start the pedestrian

2023
02:04:27,300 --> 02:04:29,300
bridge rehab which will start next

2024
02:04:29,300 --> 02:04:32,300
month and include structure repair

2025
02:04:33,300 --> 02:04:37,203
paint TMC signs and LED lights. That

2026
02:04:40,300 --> 02:04:41,300
concludes my presentation before he

2027
02:04:41,300 --> 02:04:42,300
bring Casey for the pavement projects

2028
02:04:42,300 --> 02:04:43,300
any questions for me?

2029
02:04:43,300 --> 02:04:45,300
>> Questions?

2030
02:04:49,300 --> 02:04:53,300
>> Go back to the Chargers. Those are

2031
02:04:53,300 --> 02:04:57,203
for the electric buses? How does that

2032
02:05:03,300 --> 02:05:06,300
slow you down? it doesn't hurt you bad

2033
02:05:06,300 --> 02:05:09,300
does it? All of the infrastructure has

2034
02:05:09,300 --> 02:05:11,300
been installed the Chargers the

2035
02:05:11,300 --> 02:05:13,300
switchgear the transformers. In order

2036
02:05:13,300 --> 02:05:15,300
to start the testing and commissioning,

2037
02:05:15,300 --> 02:05:19,803
the system had to be turned on. When

2038
02:05:21,300 --> 02:05:22,300
they were about to turn it on they

2039
02:05:22,300 --> 02:05:25,300
found a water leak inside the

2040
02:05:25,300 --> 02:05:26,300
pantograph. What that did is

2041
02:05:26,300 --> 02:05:29,300
short-circuited some of the electric

2042
02:05:29,300 --> 02:05:30,300
circuits inside the pantograph in those

2043
02:05:30,300 --> 02:05:34,203
parts had to be reordered. We cannot

2044
02:05:37,300 --> 02:05:38,300
turn those on until the parts have

2045
02:05:38,300 --> 02:05:42,300
arrived so that is slowing us down. We

2046
02:05:42,300 --> 02:05:45,300
are not sure exactly what the lead-time

2047
02:05:45,300 --> 02:05:46,300
on these things, [Indiscernible] is

2048
02:05:46,300 --> 02:05:48,300
finding out we just found it two weeks

2049
02:05:48,300 --> 02:05:50,300
ago. They don't have a delivery date

2050
02:05:50,300 --> 02:05:52,300
yet.

2051
02:05:54,300 --> 02:05:56,300
>> But, that is for the buses the

2052
02:05:56,300 --> 02:05:59,300
electric buses. If you did not get

2053
02:05:59,300 --> 02:06:03,300
that, it doesn't really slow you down

2054
02:06:03,300 --> 02:06:04,300
that much does it

2055
02:06:04,300 --> 02:06:06,300
>> Just the electric buses that don't

2056
02:06:06,300 --> 02:06:10,300
operate yet. We were planning to start

2057
02:06:10,300 --> 02:06:11,300
that service. So there will be some

2058
02:06:11,300 --> 02:06:13,300
delay in that

2059
02:06:15,300 --> 02:06:19,803
>> If this does not happen by the time

2060
02:06:20,300 --> 02:06:21,300
of World Cup you are still in good shape

2061
02:06:21,300 --> 02:06:24,300
>> Yes it is not slowing us down. Any

2062
02:06:24,300 --> 02:06:27,603
other comments or questions? Thank you

2063
02:06:29,300 --> 02:06:31,300
>> North Houston highway improvement

2064
02:06:31,300 --> 02:06:33,300
project.

2065
02:06:34,300 --> 02:06:37,300
>> You are on construction updates.

2066
02:06:37,300 --> 02:06:40,300
Good morning again Casey McKay

2067
02:06:43,300 --> 02:06:44,300
preconstruction as well as director of

2068
02:06:44,300 --> 02:06:47,300
the construction BOOST and roadway

2069
02:06:47,300 --> 02:06:50,300
projects. First I will go over the

2070
02:06:50,300 --> 02:06:53,300
concrete asphalt paving for mobility

2071
02:06:53,300 --> 02:06:56,300
improvement contract one update. The

2072
02:07:01,300 --> 02:07:02,300
prime contractor completed the Texas

2073
02:07:02,300 --> 02:07:03,300
Avenue Kirby Drive Montrose and began

2074
02:07:03,300 --> 02:07:04,300
construction on April 1, 2025 on

2075
02:07:04,300 --> 02:07:05,300
Washington Avenue and Westcott and will

2076
02:07:05,300 --> 02:07:09,300
complete that project by the end of

2077
02:07:09,300 --> 02:07:10,300
January. The picture on the slide show

2078
02:07:10,300 --> 02:07:13,300
the completed asphalt service pavement

2079
02:07:13,300 --> 02:07:17,203
near Franklin at the end of the

2080
02:07:19,300 --> 02:07:20,300
Washington Avenue project. Next I will

2081
02:07:20,300 --> 02:07:23,603
go over the Holcomb Boulevard update.

2082
02:07:24,300 --> 02:07:27,300
The contractor began construction in

2083
02:07:28,300 --> 02:07:30,300
October 2025. The westbound lanes have

2084
02:07:30,300 --> 02:07:32,300
finish surface paving from Fannin to

2085
02:07:32,300 --> 02:07:35,603
Kirby, now they are currently milling

2086
02:07:37,300 --> 02:07:41,203
the two curb lanes from Kirby to

2087
02:07:48,300 --> 02:07:49,300
Buffalo Speedway and are about to

2088
02:07:49,300 --> 02:07:50,300
continue all the way to the project

2089
02:07:50,300 --> 02:07:51,300
westbound and once they finish

2090
02:07:51,300 --> 02:07:54,300
westbound they will do eastbound. Next

2091
02:07:54,300 --> 02:07:57,300
I will go over the concrete asphalt

2092
02:07:57,300 --> 02:07:59,300
paving for mobility and improvement

2093
02:07:59,300 --> 02:08:02,603
contract number two update the prime

2094
02:08:03,300 --> 02:08:04,300
contractor began construction in August

2095
02:08:04,300 --> 02:08:07,300
along Hillcroft from Westpark to

2096
02:08:07,300 --> 02:08:10,300
Westheimer. They are completed asphalt

2097
02:08:11,300 --> 02:08:14,300
service paving Harris East 20th and

2098
02:08:14,300 --> 02:08:17,300
North Post Oak the picture on the left

2099
02:08:17,300 --> 02:08:18,300
shows the asphalt surface completed on

2100
02:08:18,300 --> 02:08:22,300
North Post Oak facing I-10. The picture

2101
02:08:22,300 --> 02:08:23,300
on the right shows the concrete

2102
02:08:23,300 --> 02:08:24,300
intersection still being worked on on

2103
02:08:24,300 --> 02:08:27,603
North Post Oak and Westfield. The

2104
02:08:31,300 --> 02:08:33,300
asphalt project [Indiscernible] is

2105
02:08:33,300 --> 02:08:34,300
[Indiscernible] which will start

2106
02:08:34,300 --> 02:08:37,300
milling next week around January 22.

2107
02:08:41,300 --> 02:08:45,803
Now I look over the JFK concrete panel

2108
02:08:49,300 --> 02:08:50,300
replacement update. The contractor

2109
02:08:50,300 --> 02:08:52,300
began construction on January 6, 2026.

2110
02:08:52,300 --> 02:08:55,300
Cutting and concrete panel replacement

2111
02:08:55,300 --> 02:08:58,300
began as seen in the pictures. We will

2112
02:08:58,300 --> 02:09:01,603
complete this project before the World

2113
02:09:03,300 --> 02:09:07,803
Cup. Next I will go over the BOOST 54

2114
02:09:10,300 --> 02:09:11,300
segment four project update on Scott

2115
02:09:11,300 --> 02:09:14,603
Street from Holmes Road to Swingle

2116
02:09:15,300 --> 02:09:16,300
Drive. The contractor began

2117
02:09:16,300 --> 02:09:18,403
construction on December 8, 2025. As

2118
02:09:22,300 --> 02:09:23,300
shown in the pictures on the slide the

2119
02:09:23,300 --> 02:09:27,300
sidewalk bus stops and shared use Path

2120
02:09:27,300 --> 02:09:30,603
has started. The project will be

2121
02:09:32,300 --> 02:09:35,603
complete around July 2026. We have now

2122
02:09:37,300 --> 02:09:40,300
asphalt surfaced 65.63 lane miles and

2123
02:09:42,300 --> 02:09:45,300
have restored 49+ lane miles of

2124
02:09:48,300 --> 02:09:49,300
concrete panel replacements. This slide

2125
02:09:49,300 --> 02:09:52,603
shows an approximate list of current

2126
02:09:54,300 --> 02:09:57,603
and upcoming projects. This shows an

2127
02:09:58,300 --> 02:10:01,603
approximate list of not yet started

2128
02:10:04,300 --> 02:10:05,300
roadway projects. If there are any

2129
02:10:05,300 --> 02:10:08,603
questions I'm happy to answer them

2130
02:10:09,300 --> 02:10:10,300
>> Questions?

2131
02:10:10,300 --> 02:10:12,300
>> This is Director Ponce. Can you go

2132
02:10:12,300 --> 02:10:16,803
back to the first slide on Franklin. I

2133
02:10:23,300 --> 02:10:26,603
think this intersection is amazing have

2134
02:10:29,300 --> 02:10:30,300
we had conversations with Public Works

2135
02:10:30,300 --> 02:10:33,300
in Houston regarding ramp accessibility?

2136
02:10:35,300 --> 02:10:36,300
>> Yes, sir. I believe they are going

2137
02:10:36,300 --> 02:10:39,300
to be working on that crossing in the

2138
02:10:39,300 --> 02:10:42,300
near future. We did talk to them and

2139
02:10:42,300 --> 02:10:46,803
they told us for the striping in that

2140
02:10:47,300 --> 02:10:48,300
area to leave it as temporary striping

2141
02:10:48,300 --> 02:10:52,300
because they would be doing work there

2142
02:10:52,300 --> 02:10:55,300
>> Okay thank you. Other questions?

2143
02:10:56,300 --> 02:10:58,300
I've got two or three public input from

2144
02:10:58,300 --> 02:11:02,203
riders or drivers at the Post Oak,

2145
02:11:03,300 --> 02:11:06,603
magnificent and good to hear. Anybody

2146
02:11:11,300 --> 02:11:14,300
else? Thank you Casey. Rachel

2147
02:11:15,300 --> 02:11:19,803
>> It's been a few months but I will

2148
02:11:24,300 --> 02:11:28,803
move quickly but not talk too fast. I

2149
02:11:32,300 --> 02:11:33,300
am in the planning group at METRO

2150
02:11:33,300 --> 02:11:35,300
presenting on North Houston highway

2151
02:11:35,300 --> 02:11:38,300
improvement project. Basically what is

2152
02:11:40,300 --> 02:11:41,300
the program and how has METRO planning

2153
02:11:41,300 --> 02:11:45,803
for it as well is reacting every day.

2154
02:11:47,300 --> 02:11:48,300
Construction projects are fluid. Where

2155
02:11:48,300 --> 02:11:49,300
trying to make our system maintain as

2156
02:11:49,300 --> 02:11:51,300
functional as possible for rail and bus

2157
02:11:51,300 --> 02:11:54,603
to keep routes running smoothly as

2158
02:11:56,300 --> 02:11:58,300
possible to also protect the agency

2159
02:11:58,300 --> 02:12:01,603
assets of course things like their

2160
02:12:02,300 --> 02:12:03,300
light rail track itself while

2161
02:12:03,300 --> 02:12:04,300
communicating changes to routes and

2162
02:12:04,300 --> 02:12:07,603
detours to customers as often as

2163
02:12:08,300 --> 02:12:11,300
possible. This is a calendar overview

2164
02:12:11,300 --> 02:12:15,300
of the different segments. I will try

2165
02:12:15,300 --> 02:12:16,300
to move quickly. Last year to segments

2166
02:12:16,300 --> 02:12:19,603
were under construction and more in

2167
02:12:20,300 --> 02:12:23,300
planning and design. Detours and

2168
02:12:23,300 --> 02:12:24,300
service changes, detours that will be

2169
02:12:24,300 --> 02:12:28,203
under six months are temporary. We been

2170
02:12:30,300 --> 02:12:31,300
working with operation group and bus

2171
02:12:31,300 --> 02:12:34,300
operations to determine what the

2172
02:12:34,300 --> 02:12:35,300
detours might look like. In some cases

2173
02:12:35,300 --> 02:12:37,300
it's better to detour a few blocks out

2174
02:12:37,300 --> 02:12:41,300
of the way then change the route in its

2175
02:12:41,300 --> 02:12:44,603
entirety. That happened on the nine

2176
02:12:45,300 --> 02:12:46,300
Gulfton Holman. [Indiscernible] utility

2177
02:12:46,300 --> 02:12:49,300
work down for three months we have

2178
02:12:49,300 --> 02:12:52,603
returned the route back to normal

2179
02:12:53,300 --> 02:12:56,300
operations. The 4041 was included in

2180
02:12:58,300 --> 02:12:59,300
long-term service change. That is now

2181
02:12:59,300 --> 02:13:02,300
permanently detouring around while Polk

2182
02:13:03,300 --> 02:13:04,300
Street is closing. The 54 Scott is

2183
02:13:04,300 --> 02:13:07,300
going to have to change later this

2184
02:13:07,300 --> 02:13:10,300
year. The bridges at 288 will come down

2185
02:13:10,300 --> 02:13:14,300
so that will be a longer-term service

2186
02:13:14,300 --> 02:13:17,603
change. There are some instances where

2187
02:13:18,300 --> 02:13:19,300
we change routes working with

2188
02:13:19,300 --> 02:13:20,300
operations that ended up being

2189
02:13:20,300 --> 02:13:23,300
fortuitous to keep it that way. The 40

2190
02:13:23,300 --> 02:13:25,300
market closed down due to detention

2191
02:13:25,300 --> 02:13:29,203
basin work. For segment three B1 it

2192
02:13:30,300 --> 02:13:32,300
turned out to be a quicker route time

2193
02:13:32,300 --> 02:13:33,300
and the housing development got shut

2194
02:13:33,300 --> 02:13:35,300
down due to the TxDOT project so the

2195
02:13:35,300 --> 02:13:38,603
ridership base was not there they

2196
02:13:39,300 --> 02:13:40,300
maintain this route change because I

2197
02:13:40,300 --> 02:13:43,300
had a better travel time. The first

2198
02:13:43,300 --> 02:13:47,803
project is the one you have seen I-10

2199
02:13:49,300 --> 02:13:50,300
at Studemont Heights they are lifting a

2200
02:13:50,300 --> 02:13:53,603
portion out of the floodplain. While

2201
02:13:54,300 --> 02:13:58,300
this is not a NHHIP project it does

2202
02:13:58,300 --> 02:14:01,300
have implications for adjacent segments.

2203
02:14:03,300 --> 02:14:04,300
I will get into the ramp later because

2204
02:14:04,300 --> 02:14:08,300
that's where the crux of the impact is.

2205
02:14:08,300 --> 02:14:09,300
This is on Saint Emmanuel this went

2206
02:14:09,300 --> 02:14:12,603
into construction last year in October.

2207
02:14:15,300 --> 02:14:16,300
This is basically providing drainage

2208
02:14:16,300 --> 02:14:19,300
for the [Indiscernible] happening at

2209
02:14:21,300 --> 02:14:23,300
state Highway 288. They board under the

2210
02:14:23,300 --> 02:14:27,300
green and purple tracks to put in large

2211
02:14:27,300 --> 02:14:28,300
box culverts. We did geotechnical

2212
02:14:28,300 --> 02:14:30,300
monitoring to make sure there is no

2213
02:14:30,300 --> 02:14:33,603
track deflection or damage to our

2214
02:14:35,300 --> 02:14:36,300
assets. We will do that again this year

2215
02:14:36,300 --> 02:14:38,300
because they have to go under the

2216
02:14:38,300 --> 02:14:41,603
tracks to install sanitary lines and

2217
02:14:44,300 --> 02:14:47,300
put in [Indiscernible]. Those are some

2218
02:14:47,300 --> 02:14:48,300
of the local bus routes we've had to

2219
02:14:48,300 --> 02:14:51,603
deal with service changes and temporary

2220
02:14:52,300 --> 02:14:54,403
detours. Segment [Indiscernible] state

2221
02:14:56,300 --> 02:14:59,300
Highway 288 I-69 the spaghetti noodle

2222
02:15:01,300 --> 02:15:02,300
tangle south of downtown. The major

2223
02:15:02,300 --> 02:15:06,300
impacts for us will be bridges for Elgin

2224
02:15:06,300 --> 02:15:08,300
to [Indiscernible] across 288 will be

2225
02:15:08,300 --> 02:15:11,603
taken down and replaced a longer-term

2226
02:15:12,300 --> 02:15:14,403
construction project 54 Scott a

2227
02:15:16,300 --> 02:15:19,300
high-frequency red route goes across

2228
02:15:21,300 --> 02:15:22,300
the bridge this will come down later

2229
02:15:22,300 --> 02:15:23,300
this year but TxDOT agreed to wait till

2230
02:15:23,300 --> 02:15:26,603
after FIFA and keep alternate routes

2231
02:15:27,300 --> 02:15:29,300
open [Indiscernible] the buses can

2232
02:15:29,300 --> 02:15:33,203
route around in a close radius. 3A

2233
02:15:34,300 --> 02:15:37,300
remains on track for the Wheeler

2234
02:15:37,300 --> 02:15:40,603
transit Center. The main point to

2235
02:15:42,300 --> 02:15:43,300
emphasize now as we are in discussions

2236
02:15:43,300 --> 02:15:46,300
with text Opera advance funding

2237
02:15:46,300 --> 02:15:49,300
agreement looking at rules and

2238
02:15:49,300 --> 02:15:50,300
responsibilities might be. Because they

2239
02:15:50,300 --> 02:15:52,300
need real estate from us which is one

2240
02:15:52,300 --> 02:15:55,300
of those areas in blue. We want to talk

2241
02:15:55,300 --> 02:15:59,300
about maybe doing the systems work and

2242
02:15:59,300 --> 02:16:01,403
roles and responsibilities throughout

2243
02:16:02,300 --> 02:16:03,300
the design and construction. This will

2244
02:16:03,300 --> 02:16:07,300
impact both light rail and bus. We will

2245
02:16:07,300 --> 02:16:08,300
keep the board apprised as we move

2246
02:16:08,300 --> 02:16:11,300
through the negotiation with TxDOT. The

2247
02:16:11,300 --> 02:16:15,803
next segment are the three C's the I-10

2248
02:16:19,300 --> 02:16:20,300
northern downtown this segment does not

2249
02:16:20,300 --> 02:16:24,203
have a lot of impact for METRO

2250
02:16:27,300 --> 02:16:28,300
basically they keep the service roads

2251
02:16:28,300 --> 02:16:29,300
open for I-10 East Park and ride routes

2252
02:16:29,300 --> 02:16:30,300
should maintain service throughout

2253
02:16:30,300 --> 02:16:32,300
construction and there's one local

2254
02:16:32,300 --> 02:16:35,300
route that runs north and south across

2255
02:16:35,300 --> 02:16:37,300
the freeway and it looks like it will

2256
02:16:37,300 --> 02:16:41,803
not be impacted it's good news on that

2257
02:16:43,300 --> 02:16:44,300
segment segment 3C2 as you move closer

2258
02:16:44,300 --> 02:16:47,300
downtown the I-69 North and I-10 area

2259
02:16:47,300 --> 02:16:49,300
the main impact for this is it's going

2260
02:16:49,300 --> 02:16:53,803
to be a design build job that will

2261
02:16:54,300 --> 02:16:58,300
impact the HOV HOT entrance at the

2262
02:16:58,300 --> 02:16:59,300
northern end of downtown fortunately

2263
02:16:59,300 --> 02:17:03,300
most of the equipment is for the

2264
02:17:03,300 --> 02:17:06,300
further north [Indiscernible] we can

2265
02:17:12,300 --> 02:17:13,300
take down and store and replace after

2266
02:17:13,300 --> 02:17:14,300
construction is done the main impact

2267
02:17:14,300 --> 02:17:15,300
will be that TxDOT stated in order to

2268
02:17:15,300 --> 02:17:16,300
finish the construction they will have

2269
02:17:16,300 --> 02:17:17,300
to allow general traffic to use the HOV

2270
02:17:17,300 --> 02:17:21,300
lane to maintain three lanes in each

2271
02:17:21,300 --> 02:17:23,300
direction. For a period of 12 to 18

2272
02:17:23,300 --> 02:17:26,300
months HOV will not have an exclusive

2273
02:17:26,300 --> 02:17:29,603
Lane which has implications for travel

2274
02:17:31,300 --> 02:17:34,300
time. Fortunately the rest of the HOV

2275
02:17:34,300 --> 02:17:37,603
HOT segment will remain unchanged from

2276
02:17:39,300 --> 02:17:42,300
[Indiscernible] to Kingman that will

2277
02:17:47,300 --> 02:17:49,403
operate as [Indiscernible]. This

2278
02:17:51,300 --> 02:17:52,300
segment is by the UH downtown area the

2279
02:17:52,300 --> 02:17:55,300
main impacts moving the bridges and

2280
02:17:55,300 --> 02:17:58,300
changing slopes and heights the

2281
02:18:04,300 --> 02:18:05,300
overhead contact system for light rail

2282
02:18:05,300 --> 02:18:06,300
is attached to the side of the bridges

2283
02:18:06,300 --> 02:18:07,300
as they move those we will look at how

2284
02:18:07,300 --> 02:18:08,300
to retention and redesign the system as

2285
02:18:08,300 --> 02:18:09,300
well as move foundations and things

2286
02:18:09,300 --> 02:18:10,300
like that. Right now we are reviewing a

2287
02:18:10,300 --> 02:18:13,603
rail crossing agreement with TxDOT rail

2288
02:18:14,300 --> 02:18:15,300
so METRO is looking at doing the design

2289
02:18:15,300 --> 02:18:18,300
but we would be reimbursed by TxDOT and

2290
02:18:18,300 --> 02:18:22,203
have to coordinate who would do what

2291
02:18:23,300 --> 02:18:26,300
during construction. We're in review

2292
02:18:27,300 --> 02:18:28,300
that agreement right now of course on

2293
02:18:28,300 --> 02:18:30,300
the other side of UHD redline station

2294
02:18:30,300 --> 02:18:32,300
the routes coming out of that will be

2295
02:18:32,300 --> 02:18:35,603
impacted with what happens on Main

2296
02:18:36,300 --> 02:18:40,203
Street as a demo and reconstruct the

2297
02:18:43,300 --> 02:18:46,300
bridges. 3C 4 the segment adjacent to

2298
02:18:46,300 --> 02:18:50,203
White Oak Bayou comes after the White

2299
02:18:51,300 --> 02:18:52,300
Oak Bayou project. There's going to be

2300
02:18:52,300 --> 02:18:53,300
some closures potentially later this

2301
02:18:53,300 --> 02:18:54,300
year with the buy you project that

2302
02:18:54,300 --> 02:18:58,300
could last up to a year then we will

2303
02:18:58,300 --> 02:19:01,300
have continuous on and off issues

2304
02:19:01,300 --> 02:19:04,603
throughout the segments for quite a

2305
02:19:05,300 --> 02:19:06,300
while that is something we need to work

2306
02:19:06,300 --> 02:19:10,300
with TxDOT on how to get the park and

2307
02:19:10,300 --> 02:19:11,300
ride routes in and out of downtown

2308
02:19:11,300 --> 02:19:14,603
because this impacts all routes coming

2309
02:19:16,300 --> 02:19:21,403
off of I-10 West. With the rest of the

2310
02:19:23,300 --> 02:19:24,300
changes happening downtown. Access into

2311
02:19:24,300 --> 02:19:25,300
downtown is going to change the Pierce

2312
02:19:25,300 --> 02:19:26,300
elevated is going to be demolished

2313
02:19:26,300 --> 02:19:29,300
which will impact the St. Joseph

2314
02:19:29,300 --> 02:19:32,300
Parkway by the building a lot of the

2315
02:19:32,300 --> 02:19:35,300
access downtown will change and the

2316
02:19:35,300 --> 02:19:38,300
I-10 HOV entrances will be funneled

2317
02:19:38,300 --> 02:19:42,803
onto two sets of street north end of

2318
02:19:45,300 --> 02:19:47,403
downtown [Indiscernible] Smith and

2319
02:19:48,300 --> 02:19:49,300
Louisiana for I-10 West. There's going

2320
02:19:49,300 --> 02:19:53,203
to be more traffic on those streets

2321
02:19:54,300 --> 02:19:55,300
more likely congestion and that has

2322
02:19:55,300 --> 02:19:58,300
implications for operating time for

2323
02:20:03,300 --> 02:20:04,300
buses. We hope through proactive

2324
02:20:04,300 --> 02:20:07,300
planning with TxDOT we can mitigate

2325
02:20:07,300 --> 02:20:08,300
these impacts we are working with

2326
02:20:08,300 --> 02:20:11,300
operations and service planning group

2327
02:20:16,300 --> 02:20:17,300
and every other department at the

2328
02:20:17,300 --> 02:20:18,300
agency to figure out how to minimize

2329
02:20:18,300 --> 02:20:19,300
the amount of detours and LRT

2330
02:20:19,300 --> 02:20:20,300
shutdowns. Basically we are helping

2331
02:20:20,300 --> 02:20:23,300
TxDOT on the construction sequencing

2332
02:20:30,300 --> 02:20:31,300
they are not as familiar transit

2333
02:20:31,300 --> 02:20:32,300
operations that we try to advise them

2334
02:20:32,300 --> 02:20:35,300
on what would be best for bus and rail

2335
02:20:35,300 --> 02:20:37,300
operations to minimize shutdowns. We

2336
02:20:37,300 --> 02:20:38,300
are working with them to try to have

2337
02:20:38,300 --> 02:20:39,300
major alternate routes open if

2338
02:20:39,300 --> 02:20:42,300
something is closed for construction.

2339
02:20:42,300 --> 02:20:43,300
We try to communicate this as often as

2340
02:20:43,300 --> 02:20:47,203
we can to customers and that trickles

2341
02:20:48,300 --> 02:20:49,300
down through folks in the call center

2342
02:20:49,300 --> 02:20:52,300
the website that updates things like

2343
02:20:52,300 --> 02:20:56,803
that. Of course all the detours that go

2344
02:20:58,300 --> 02:20:59,300
through [Indiscernible] so that is the

2345
02:20:59,300 --> 02:21:00,300
gamut of what we are working on right

2346
02:21:00,300 --> 02:21:03,603
now happy to take any comments.

2347
02:21:04,300 --> 02:21:06,300
>> Comments or questions?

2348
02:21:09,300 --> 02:21:12,300
>> Basically what you are telling us is

2349
02:21:12,300 --> 02:21:16,803
this is a moving disaster. I get it

2350
02:21:17,300 --> 02:21:20,603
>> I have one question along I-10 245

2351
02:21:25,300 --> 02:21:26,300
the HOV lane access and 45 access has

2352
02:21:26,300 --> 02:21:30,803
been closed for some time. Do we know

2353
02:21:31,300 --> 02:21:33,300
what the plan is and how long that will

2354
02:21:33,300 --> 02:21:35,300
be

2355
02:21:38,300 --> 02:21:40,300
>> I heard it is a year or two closure

2356
02:21:40,300 --> 02:21:43,603
between I-10 West and I45 corridor.

2357
02:21:47,300 --> 02:21:49,300
What happened [Indiscernible] they have

2358
02:21:49,300 --> 02:21:50,300
to do a lot of changes so will be

2359
02:21:50,300 --> 02:21:51,300
closed down for quite a while is my

2360
02:21:51,300 --> 02:21:53,300
understanding

2361
02:21:56,300 --> 02:21:59,603
>> You are keeping us up-to-date and

2362
02:22:00,300 --> 02:22:04,300
this goes over our heads because it's

2363
02:22:04,300 --> 02:22:06,300
so far out there when you make your

2364
02:22:06,300 --> 02:22:07,300
reports first thing I would ask is if

2365
02:22:07,300 --> 02:22:10,603
you see something coming up quickly

2366
02:22:11,300 --> 02:22:15,300
which is probably the wrong word to use

2367
02:22:15,300 --> 02:22:16,300
in this context if you see something we

2368
02:22:16,300 --> 02:22:18,300
need to address the next time you come

2369
02:22:18,300 --> 02:22:22,300
flag that say you need to look at this

2370
02:22:22,300 --> 02:22:26,203
now so we're not looking out into 2030

2371
02:22:28,300 --> 02:22:29,300
and we need to try to keep our

2372
02:22:29,300 --> 02:22:31,300
passengers and riders informed of this

2373
02:22:31,300 --> 02:22:34,300
stuff. We will get questions about this

2374
02:22:34,300 --> 02:22:35,300
stuff you guys are on the front line

2375
02:22:35,300 --> 02:22:39,300
and will hear a lot about this so if

2376
02:22:39,300 --> 02:22:43,203
you keep that in mind for us

2377
02:22:45,300 --> 02:22:46,300
>> Sure

2378
02:22:46,300 --> 02:22:47,300
>> Anything else?

2379
02:22:47,300 --> 02:22:49,300
>> Thank you Rachel good work

2380
02:22:49,300 --> 02:22:51,403
>> Amma, West Belfort Park-and-Ride

2381
02:22:58,300 --> 02:23:02,803
>> Good morning I am here to brief you

2382
02:23:07,300 --> 02:23:10,300
on the West Belfort Park-and-Ride

2383
02:23:14,300 --> 02:23:18,203
facility. I will give a quick overview

2384
02:23:19,300 --> 02:23:20,300
on the background of the facility some

2385
02:23:20,300 --> 02:23:21,300
of the existing conditions and the

2386
02:23:21,300 --> 02:23:24,300
proposed improvements that will bring

2387
02:23:24,300 --> 02:23:28,203
into this facility and next steps the

2388
02:23:29,300 --> 02:23:33,803
park and ride is 5969 it's on with the

2389
02:23:38,300 --> 02:23:40,300
image on the left it is bounded on the

2390
02:23:40,300 --> 02:23:42,300
north by [Indiscernible] by you on the

2391
02:23:42,300 --> 02:23:46,300
east by residential area and on the

2392
02:23:46,300 --> 02:23:49,300
south by some commercial and

2393
02:23:50,300 --> 02:23:53,300
residential uses as well. It has over

2394
02:23:53,300 --> 02:23:56,603
1800 parking spaces for bus space and

2395
02:23:58,300 --> 02:24:01,300
serves to local and to express bus

2396
02:24:01,300 --> 02:24:05,203
routes. It was one of our busiest

2397
02:24:07,300 --> 02:24:10,300
routes, systems facilities during the

2398
02:24:10,300 --> 02:24:14,803
covid time and post COVID we saw tick

2399
02:24:15,300 --> 02:24:19,300
up in ridership which we are excited

2400
02:24:19,300 --> 02:24:20,300
about. Nonetheless over the years this

2401
02:24:20,300 --> 02:24:24,300
facility has been in need of some

2402
02:24:24,300 --> 02:24:26,300
upgrades. We have explored different

2403
02:24:26,300 --> 02:24:30,203
means of improving the facility. Due to

2404
02:24:31,300 --> 02:24:34,300
some of our amenities, particularly

2405
02:24:36,300 --> 02:24:40,203
related to the canopy, drainage and ADA.

2406
02:24:46,300 --> 02:24:47,300
This is an image of the existing and

2407
02:24:47,300 --> 02:24:50,603
current conditions of the facility the

2408
02:24:52,300 --> 02:24:55,300
canopy due to weather has caused wear

2409
02:24:55,300 --> 02:24:56,300
and tear discoloring of the canopy and

2410
02:24:56,300 --> 02:24:59,300
exposing the railing of the facility as

2411
02:24:59,300 --> 02:25:04,403
you can see on the top image in the

2412
02:25:08,300 --> 02:25:09,300
center of the picture. There has been

2413
02:25:09,300 --> 02:25:13,203
some rust to the canopy as well.

2414
02:25:17,300 --> 02:25:18,300
Related to the drainage, some localized

2415
02:25:18,300 --> 02:25:21,603
flooding continues to happen after we

2416
02:25:22,300 --> 02:25:26,300
have inclement weather. This is due to

2417
02:25:26,300 --> 02:25:28,403
insufficient inlet coverage in

2418
02:25:30,300 --> 02:25:33,300
low-lying areas. And poorly aligned

2419
02:25:33,300 --> 02:25:36,300
flow path, subsidence has altered the

2420
02:25:36,300 --> 02:25:39,300
pavement grading and limited capacity

2421
02:25:42,300 --> 02:25:44,300
with existing storm pipe. The

2422
02:25:44,300 --> 02:25:46,403
pedestrian network existing conditions

2423
02:25:47,300 --> 02:25:49,300
has noncomplying curb ramps faded and

2424
02:25:49,300 --> 02:25:52,603
missing high contrast markings. Some of

2425
02:25:53,300 --> 02:25:55,300
the curb ramps and designated landing

2426
02:25:55,300 --> 02:25:59,300
spots have to go into ADA compliance.

2427
02:25:59,300 --> 02:26:01,300
There are some unmanaged vegetation

2428
02:26:01,300 --> 02:26:04,603
encroaching on the work path and

2429
02:26:08,300 --> 02:26:10,403
complicating the way pedestrian

2430
02:26:14,300 --> 02:26:15,300
navigate the facility. With these

2431
02:26:15,300 --> 02:26:18,603
issues we are planning some targeted

2432
02:26:20,300 --> 02:26:21,300
improvements and provide the facility

2433
02:26:21,300 --> 02:26:25,300
to a state of good repair. Also be safe

2434
02:26:25,300 --> 02:26:28,300
reliable and accessible for patrons.

2435
02:26:29,300 --> 02:26:33,300
I'm going to start with the drainage

2436
02:26:33,300 --> 02:26:34,300
improvements. We are looking to provide

2437
02:26:34,300 --> 02:26:37,300
some selected inlet replacement pipe

2438
02:26:38,300 --> 02:26:41,300
upgrades and installation of targeted

2439
02:26:42,300 --> 02:26:44,403
drainage improvements regrading the

2440
02:26:46,300 --> 02:26:47,300
pavement for faster drainage. We are

2441
02:26:47,300 --> 02:26:49,403
hoping to incorporate permeable

2442
02:26:50,300 --> 02:26:53,603
pavement and native plants to manage

2443
02:26:54,300 --> 02:26:57,603
the water runoff. In relation to

2444
02:26:58,300 --> 02:26:59,300
pedestrian network there will be

2445
02:26:59,300 --> 02:27:02,300
installation of ADA compliant ramps,

2446
02:27:04,300 --> 02:27:07,300
enhanced surface treatment such as

2447
02:27:07,300 --> 02:27:10,603
repainting of the crosswalks. All aimed

2448
02:27:12,300 --> 02:27:14,300
to create a safer more navigable

2449
02:27:14,300 --> 02:27:17,300
environment for all pedestrians. With

2450
02:27:17,300 --> 02:27:21,803
our canopy we are looking to provide an

2451
02:27:23,300 --> 02:27:26,603
aluminum panel and will wrap columns

2452
02:27:27,300 --> 02:27:30,603
with aluminum raps and upgrade lighting

2453
02:27:35,300 --> 02:27:36,300
on the facility. We have also

2454
02:27:36,300 --> 02:27:38,403
identified some grant funding

2455
02:27:39,300 --> 02:27:41,403
opportunities that Allen's group

2456
02:27:43,300 --> 02:27:45,300
discussed today through the FTA grant

2457
02:27:45,300 --> 02:27:48,603
5339, the bus and bus facilities and

2458
02:27:49,300 --> 02:27:52,603
5337 state of good repair grant, which

2459
02:27:53,300 --> 02:27:56,300
we will be using toward improving the

2460
02:27:56,300 --> 02:28:00,300
site. For the next steps, we are hoping

2461
02:28:00,300 --> 02:28:01,300
to complete project development in the

2462
02:28:01,300 --> 02:28:05,203
first quarter of this year with an

2463
02:28:07,300 --> 02:28:10,603
evaluation of the concept looking for

2464
02:28:12,300 --> 02:28:14,300
some energy efficient components for

2465
02:28:14,300 --> 02:28:15,300
the site as well as selective parking

2466
02:28:15,300 --> 02:28:17,300
covered parking on some of the lots and

2467
02:28:17,300 --> 02:28:20,603
secondary components we see fit for

2468
02:28:21,300 --> 02:28:25,300
bringing this facility to a state of

2469
02:28:25,300 --> 02:28:27,300
good repair. Because these are federal

2470
02:28:27,300 --> 02:28:31,803
grants we have to do any of our

2471
02:28:33,300 --> 02:28:34,300
reevaluation. We have started that work

2472
02:28:34,300 --> 02:28:36,300
and hope to complete that in second

2473
02:28:36,300 --> 02:28:40,300
quarter of this year we hope to bring

2474
02:28:40,300 --> 02:28:44,300
commence on design and third quarter of

2475
02:28:44,300 --> 02:28:45,300
this year and complete it in the first

2476
02:28:45,300 --> 02:28:48,300
quarter of 2027 and procure construction

2477
02:28:51,300 --> 02:28:52,300
in the first quarter of 2027 and start

2478
02:28:52,300 --> 02:28:54,403
construction third quarter of 2027,

2479
02:28:55,300 --> 02:28:58,300
with a completion of construction

2480
02:28:58,300 --> 02:29:01,603
sometime in the first quarter of 2028.

2481
02:29:06,300 --> 02:29:09,300
We will bring, in terms of design we

2482
02:29:09,300 --> 02:29:13,803
will have a task order to for the

2483
02:29:14,300 --> 02:29:17,603
design contracts Shree brought to the

2484
02:29:18,300 --> 02:29:19,300
board today. We will be working with

2485
02:29:19,300 --> 02:29:23,300
his design team on that as well. These

2486
02:29:23,300 --> 02:29:27,203
are some of the improvements we are

2487
02:29:28,300 --> 02:29:29,300
planning for the facility. We are

2488
02:29:29,300 --> 02:29:32,300
hoping to bring updates as we advance

2489
02:29:32,300 --> 02:29:35,300
the concept and components we are

2490
02:29:35,300 --> 02:29:36,300
bringing to the facility. Comments or

2491
02:29:36,300 --> 02:29:38,300
questions?

2492
02:29:42,300 --> 02:29:45,603
>> How old is that transit center

2493
02:29:47,300 --> 02:29:48,300
>> It was built in 1993

2494
02:29:48,300 --> 02:29:50,300
>> That's 22 years old. About time we

2495
02:29:50,300 --> 02:29:54,203
did some work out there. Anything else?

2496
02:29:57,300 --> 02:30:02,403
I think that does it thank you very much

2497
02:30:03,300 --> 02:30:07,203
>> Shri I have one quick briefing. A

2498
02:30:08,300 --> 02:30:11,603
little bit of context back in 2018

2499
02:30:13,300 --> 02:30:16,300
transportation off peak direction HOV

2500
02:30:17,300 --> 02:30:21,300
lane to allow METRO to utilize the

2501
02:30:21,300 --> 02:30:24,603
inside lane next to the barrier

2502
02:30:25,300 --> 02:30:28,300
separated HOV lane. This concept would

2503
02:30:28,300 --> 02:30:32,300
provide METRO the ability to get the

2504
02:30:32,300 --> 02:30:33,300
buses back in the direction to the park

2505
02:30:33,300 --> 02:30:37,803
and ride and come back. And then next

2506
02:30:42,300 --> 02:30:45,300
slide please, that is a picture of what

2507
02:30:45,300 --> 02:30:49,300
we are talking about. The lane next to

2508
02:30:49,300 --> 02:30:53,803
the HOV lane. Basically it is in the

2509
02:30:54,300 --> 02:30:57,603
off peak direction, the striping and

2510
02:31:01,300 --> 02:31:02,300
signage there. This is a close-up

2511
02:31:02,300 --> 02:31:04,300
picture of what we are talking about.

2512
02:31:04,300 --> 02:31:07,300
That particular agreement with TxDOT

2513
02:31:08,300 --> 02:31:10,300
said if we were not using it and it was

2514
02:31:10,300 --> 02:31:11,300
not utilized they would come back and

2515
02:31:11,300 --> 02:31:13,300
ask us to remove it. They make that

2516
02:31:13,300 --> 02:31:16,603
recommendation now and we agree with

2517
02:31:19,300 --> 02:31:22,300
them. We will basically ask to go ahead

2518
02:31:22,300 --> 02:31:25,300
and remove it. That is a quick briefing

2519
02:31:25,300 --> 02:31:27,403
on this particular topic

2520
02:31:32,300 --> 02:31:33,300
>> Any questions? It makes sense okay

2521
02:31:33,300 --> 02:31:37,803
thank you for the update that is our

2522
02:31:40,300 --> 02:31:41,300
last breathing does anybody on the

2523
02:31:41,300 --> 02:31:43,300
board have anything to add before we

2524
02:31:43,300 --> 02:31:46,603
close. We will call the infrastructure

2525
02:31:48,300 --> 02:31:51,300
committee closed. At 11:35 AM we are

2526
02:31:51,300 --> 02:31:53,300
adjourned

2527
02:31:56,300 --> 02:31:57,300
>> The customer experience operation

2528
02:31:57,300 --> 02:31:59,403
and business development committee

2529
02:32:00,300 --> 02:32:04,300
meeting will meet in about five minutes.

2530
02:32:04,300 --> 02:32:08,203
We will take a five-minute break good

2531
02:40:35,300 --> 02:40:38,603
morning. It is 11:44 AM. The customer

2532
02:40:40,300 --> 02:40:42,403
experience operation and business

2533
02:40:45,300 --> 02:40:46,300
development committee METRO Board of

2534
02:40:46,300 --> 02:40:50,300
Directors will begin at this time. We

2535
02:40:50,300 --> 02:40:53,603
have one public speaker. Dominic Maisoc

2536
02:40:54,300 --> 02:40:56,403
>> Dominic are you there?

2537
02:41:22,300 --> 02:41:26,803
>> We may have to come back to Dominic

2538
02:41:28,300 --> 02:41:32,803
>> We will come back to him. We will

2539
02:41:33,300 --> 02:41:36,300
proceed with our first speaker. The

2540
02:41:36,300 --> 02:41:40,203
first item on the agenda. Action item

2541
02:41:42,300 --> 02:41:43,300
number two Michael Kyme

2542
02:41:43,300 --> 02:41:46,300
>> Thank you Chair Preston. good morning

2543
02:41:46,300 --> 02:41:49,300
committee. These are, the next two are

2544
02:41:49,300 --> 02:41:52,300
related to the inventory. First

2545
02:41:53,300 --> 02:41:55,300
will be [Indiscernible] and the second

2546
02:41:55,300 --> 02:41:59,203
engines. The first one is for a

2547
02:42:01,300 --> 02:42:04,300
recommendation to execute a contract

2548
02:42:04,300 --> 02:42:06,300
with Cummins Southern Plains for

2549
02:42:06,300 --> 02:42:08,403
transmissions for three-year contract

2550
02:42:09,300 --> 02:42:12,603
and the total amount of $1.563 million

2551
02:42:15,300 --> 02:42:18,300
and some change which represents a base

2552
02:42:18,300 --> 02:42:21,300
contract to 1.3 million with a

2553
02:42:21,300 --> 02:42:23,300
contingency of 260,000. Three-year

2554
02:42:23,300 --> 02:42:26,603
contract as needed for operations. Any

2555
02:42:34,300 --> 02:42:35,300
questions? Are there any questions? No

2556
02:42:35,300 --> 02:42:38,300
questions we will move the item forward

2557
02:42:38,300 --> 02:42:39,300
>> Thank you

2558
02:42:39,300 --> 02:42:42,300
>> The next item is for engines also an

2559
02:42:42,300 --> 02:42:45,300
inventory item. This will go to a

2560
02:42:45,300 --> 02:42:48,300
company Holt truck centers of Texas

2561
02:42:48,300 --> 02:42:51,603
also for a three-year contract total

2562
02:42:57,300 --> 02:42:59,300
contract value $18,949,000. This also

2563
02:42:59,300 --> 02:43:02,300
includes a contingency amount of 3.1

2564
02:43:02,300 --> 02:43:05,300
million. This is for engines for

2565
02:43:05,300 --> 02:43:08,300
inventory on an as-needed basis for

2566
02:43:08,300 --> 02:43:11,300
three years. Any questions regarding

2567
02:43:12,300 --> 02:43:13,300
this item? How many engines are they

2568
02:43:13,300 --> 02:43:15,300
>> 109 engines

2569
02:43:16,300 --> 02:43:18,403
>> At about 60,000 per engine

2570
02:43:19,300 --> 02:43:22,300
>> Are there any questions? no

2571
02:43:23,300 --> 02:43:26,300
questions we will move the item

2572
02:43:26,300 --> 02:43:30,203
forward. Thank you Mr. Kyme. Next item

2573
02:43:34,300 --> 02:43:36,300
Samuel Rumhizha

2574
02:43:42,300 --> 02:43:45,300
>> Board members, interim president and

2575
02:43:46,300 --> 02:43:49,300
CEO good morning my name is Samuel, I

2576
02:43:49,300 --> 02:43:52,300
am the vice president of fleet

2577
02:43:52,300 --> 02:43:56,803
services. I have a couple of items. The

2578
02:43:57,300 --> 02:44:00,300
first item is a sole-source. I'm going

2579
02:44:00,300 --> 02:44:04,803
to tell you a story about this 2095 a

2580
02:44:06,300 --> 02:44:10,203
CNG bus. It's a new bus, fortunately

2581
02:44:12,300 --> 02:44:15,603
about 21,000 miles on it which was

2582
02:44:16,300 --> 02:44:18,300
unfortunately involved in a major

2583
02:44:18,300 --> 02:44:22,803
accident. Being a new bus, a couple of

2584
02:44:23,300 --> 02:44:26,300
problems come with that. The frame was

2585
02:44:26,300 --> 02:44:29,603
damaged which means it would need

2586
02:44:33,300 --> 02:44:36,300
people that can resuscitate bad and

2587
02:44:36,300 --> 02:44:37,300
being a brand-new bus the only

2588
02:44:37,300 --> 02:44:38,300
organization that can look into this

2589
02:44:38,300 --> 02:44:42,300
bus is the regional OEM which is new

2590
02:44:42,300 --> 02:44:46,300
flyer, the requests we have for that we

2591
02:44:46,300 --> 02:44:49,300
request board authorization for the

2592
02:44:51,300 --> 02:44:52,300
Interim President CEO to approve and

2593
02:44:52,300 --> 02:44:55,603
execute a sole-source contract with new

2594
02:44:57,300 --> 02:44:59,300
flyer industries Canada for the

2595
02:44:59,300 --> 02:45:03,300
accident repairs a CNG bus 2092 at a

2596
02:45:03,300 --> 02:45:05,403
maximum contract value of $534,000

2597
02:45:10,300 --> 02:45:13,300
which includes a 20 percent METRO

2598
02:45:17,300 --> 02:45:18,300
contingency amount of $89,000. Are

2599
02:45:18,300 --> 02:45:21,300
there any concerns or questions?

2600
02:45:25,300 --> 02:45:28,300
>> Any questions? no questions, we will

2601
02:45:28,300 --> 02:45:32,203
move the item forward. The next item

2602
02:45:33,300 --> 02:45:38,403
>> The next item is I will give a story

2603
02:45:44,300 --> 02:45:45,300
on this one too. Our fleet the diesel

2604
02:45:45,300 --> 02:45:49,203
and CNG buses have Cummins engines on

2605
02:45:50,300 --> 02:45:53,300
them. Sometimes we have challenges to

2606
02:45:53,300 --> 02:45:56,300
be able to take care of items out of

2607
02:45:56,300 --> 02:45:59,300
warranty. We do tune-ups and things like

2608
02:45:59,300 --> 02:46:02,300
that and we are so far better when we

2609
02:46:02,300 --> 02:46:06,203
have a contract with Cummins where we

2610
02:46:08,300 --> 02:46:10,300
are able to use them when we need them.

2611
02:46:10,300 --> 02:46:14,203
Here is the request on the item.

2612
02:46:17,300 --> 02:46:18,300
Request board authorization for the

2613
02:46:18,300 --> 02:46:19,300
Interim President CEO to negotiate and

2614
02:46:19,300 --> 02:46:21,300
execute a three-year contract with two

2615
02:46:21,300 --> 02:46:25,203
options to extend for one year the

2616
02:46:28,300 --> 02:46:31,300
Cummins Southern Plains maintenance and

2617
02:46:31,300 --> 02:46:34,300
repair of Cummins diesel and compressed

2618
02:46:34,300 --> 02:46:37,603
natural gas engines at a maximum

2619
02:46:41,300 --> 02:46:43,403
contract amount of 3,500,000. Questions?

2620
02:46:48,300 --> 02:46:49,300
>> There are no questions or comments

2621
02:46:49,300 --> 02:46:53,803
we will move the item forward next item

2622
02:46:54,300 --> 02:46:57,300
>> The last item again this one is

2623
02:46:57,300 --> 02:47:00,300
pretty exciting. This involves the

2624
02:47:00,300 --> 02:47:03,300
[Indiscernible] rants we got for CNG

2625
02:47:03,300 --> 02:47:07,203
buses at the Northwest facility. As we

2626
02:47:08,300 --> 02:47:12,203
start moving forward with this, I have

2627
02:47:13,300 --> 02:47:16,300
met with some of the engineering and

2628
02:47:16,300 --> 02:47:17,300
construction team on site to look at

2629
02:47:17,300 --> 02:47:18,300
the fuel stations to be built. However

2630
02:47:18,300 --> 02:47:24,300
we need to go ahead to get a place in

2631
02:47:25,300 --> 02:47:28,300
line for us to order the 100 buses

2632
02:47:28,300 --> 02:47:31,603
associated with the grant. The request

2633
02:47:34,300 --> 02:47:35,300
is board authorization for Interim

2634
02:47:35,300 --> 02:47:36,300
President CEO to negotiate and execute

2635
02:47:36,300 --> 02:47:40,300
a contract with New Flyer of America as

2636
02:47:40,300 --> 02:47:44,803
part of the FTA grant program for the

2637
02:47:50,300 --> 02:47:51,300
purchase of 100 CNG transit buses at a

2638
02:47:51,300 --> 02:47:54,300
maximum contract amount of $102 million.

2639
02:47:55,300 --> 02:47:58,300
Which includes a 10 percent METRO

2640
02:47:59,300 --> 02:48:01,300
control contingency of $9,330,000

2641
02:48:03,300 --> 02:48:06,300
>> Questions or concerns? there being

2642
02:48:12,300 --> 02:48:13,300
no questions or comments we will move

2643
02:48:13,300 --> 02:48:17,803
the item forward thank you so much. At

2644
02:48:18,300 --> 02:48:21,300
this time the next item is Gary Howard

2645
02:48:21,300 --> 02:48:24,300
>> Good afternoon. Gary Howard vice

2646
02:48:30,300 --> 02:48:31,300
president rail operations. Today I'm

2647
02:48:31,300 --> 02:48:34,300
here to talk about track geometry

2648
02:48:34,300 --> 02:48:36,300
overhead contact system hide and

2649
02:48:36,300 --> 02:48:39,300
stagger and wire measurement services.

2650
02:48:43,300 --> 02:48:44,300
That's a mouthful for you to give

2651
02:48:44,300 --> 02:48:47,300
background before I give you the

2652
02:48:47,300 --> 02:48:48,300
recommendation, the services performed

2653
02:48:48,300 --> 02:48:51,603
a annually required to help identify

2654
02:48:54,300 --> 02:48:57,300
potential track geometry defects in the

2655
02:48:57,300 --> 02:48:58,300
overhead contact wire system, what we

2656
02:48:58,300 --> 02:49:02,300
call a height and stagger. The wire

2657
02:49:02,300 --> 02:49:04,300
conditions that may be on the rail

2658
02:49:04,300 --> 02:49:08,203
system, any defects are found our MOW

2659
02:49:10,300 --> 02:49:13,300
maintenance of way inspect the

2660
02:49:15,300 --> 02:49:16,300
identified area, schedule repairs, and

2661
02:49:16,300 --> 02:49:19,300
essentially ensure our system stays up

2662
02:49:19,300 --> 02:49:23,300
and running. By conducting this type of

2663
02:49:23,300 --> 02:49:25,300
testing on the rail corridor could

2664
02:49:25,300 --> 02:49:27,403
potentially negatively impact service

2665
02:49:28,300 --> 02:49:31,300
to customers. The recommendation is

2666
02:49:31,300 --> 02:49:33,403
requesting board authorization for

2667
02:49:36,300 --> 02:49:39,603
Interim President CEO to execute and

2668
02:49:40,300 --> 02:49:41,300
deliver a three-year contract with two

2669
02:49:41,300 --> 02:49:44,300
one-year options with rail pod Inc. to

2670
02:49:44,300 --> 02:49:47,300
provide annual track geometry overhead

2671
02:49:49,300 --> 02:49:52,603
contact system height and stagger and

2672
02:49:53,300 --> 02:49:56,300
wire where measurement services on

2673
02:49:57,300 --> 02:49:58,300
METRO rail corridors the contract will

2674
02:49:58,300 --> 02:50:01,300
cover all three corridors the red green

2675
02:50:01,300 --> 02:50:05,803
and purple, with a value not to exceed

2676
02:50:06,300 --> 02:50:08,403
$1,496,000 are there any questions?

2677
02:50:14,300 --> 02:50:15,300
>> Any questions? no questions or

2678
02:50:15,300 --> 02:50:16,300
comments thank you we will move the

2679
02:50:16,300 --> 02:50:18,300
item forward

2680
02:50:19,300 --> 02:50:22,300
>> Next item is Rocky Marrero

2681
02:50:30,300 --> 02:50:31,300
>> [Indiscernible] good afternoon

2682
02:50:31,300 --> 02:50:34,300
Reverend and board members. My name is

2683
02:50:34,300 --> 02:50:37,300
[Indiscernible] I'm the manager for

2684
02:50:40,300 --> 02:50:43,300
project management. This request we

2685
02:50:43,300 --> 02:50:44,300
seek board authorization to approve the

2686
02:50:44,300 --> 02:50:47,300
execution of a contract with

2687
02:50:47,300 --> 02:50:50,603
[Indiscernible] partners in a not to

2688
02:50:53,300 --> 02:50:54,300
exceed amount of $378,413. This

2689
02:50:54,300 --> 02:50:57,603
includes a base contract amount of

2690
02:51:01,300 --> 02:51:03,403
$344,012 with a 10 percent METRO

2691
02:51:07,300 --> 02:51:09,403
control contingency of $34,401. The

2692
02:51:11,300 --> 02:51:14,300
contract covers the cleaning priming

2693
02:51:15,300 --> 02:51:16,300
rust removal and painting of steel

2694
02:51:16,300 --> 02:51:17,300
support and canopy structures at the

2695
02:51:17,300 --> 02:51:19,403
rail station platforms, specifically 34

2696
02:51:20,300 --> 02:51:22,300
of them. This project is in support of

2697
02:51:22,300 --> 02:51:25,300
state of good repair, the major goal is

2698
02:51:25,300 --> 02:51:28,603
for us to do corrosion prevention,

2699
02:51:29,300 --> 02:51:31,300
lifespan extension anesthetics and

2700
02:51:31,300 --> 02:51:34,300
compliance. This item was solicited

2701
02:51:36,300 --> 02:51:37,300
from invitation to bid which went to

2702
02:51:37,300 --> 02:51:41,203
the street in November 2025. We had six

2703
02:51:42,300 --> 02:51:44,403
bidders, received January 8 and

2704
02:51:45,300 --> 02:51:47,403
[Indiscernible] was the lowest

2705
02:51:50,300 --> 02:51:53,300
responsive bidder. METRO establish a 35

2706
02:51:53,300 --> 02:51:54,300
percent small business goal tidy Pro

2707
02:51:54,300 --> 02:51:57,603
partners has committed to that small

2708
02:52:00,300 --> 02:52:01,300
business participation. I'm glad to

2709
02:52:01,300 --> 02:52:04,300
answer any questions or comments

2710
02:52:05,300 --> 02:52:07,300
>> Any questions?

2711
02:52:12,300 --> 02:52:14,300
>> Thank you sir, no questions or

2712
02:52:14,300 --> 02:52:15,300
comments we will move the item forward

2713
02:52:15,300 --> 02:52:17,300
>> Thank you

2714
02:52:17,300 --> 02:52:21,300
>> At the beginning of the meeting we

2715
02:52:21,300 --> 02:52:24,300
allow space for public comment. We will

2716
02:52:24,300 --> 02:52:28,803
go back to that portion of the meeting.

2717
02:52:29,300 --> 02:52:31,300
Do we have any public speakers

2718
02:52:31,300 --> 02:52:34,603
>> Dominic Maisoc is on the line

2719
02:52:35,300 --> 02:52:39,803
>> Reverend can you hear me? I hear you

2720
02:52:41,300 --> 02:52:44,603
yes. Okay sorry about the difficulties.

2721
02:52:45,300 --> 02:52:48,603
Reverend, I think in the previous

2722
02:52:50,300 --> 02:52:53,300
meeting somebody was saying there was

2723
02:52:53,300 --> 02:52:56,603
discussion about the Hardy yards and

2724
02:53:00,300 --> 02:53:01,300
the Burnett transit Center working

2725
02:53:01,300 --> 02:53:02,300
together I think there are two other

2726
02:53:02,300 --> 02:53:05,603
opportunities for that to happen number

2727
02:53:06,300 --> 02:53:08,300
one I think it should be a

2728
02:53:08,300 --> 02:53:10,300
[Indiscernible] transit center with the

2729
02:53:10,300 --> 02:53:13,603
new extension of public housing across

2730
02:53:15,300 --> 02:53:19,803
from your church on North Main Yale and

2731
02:53:23,300 --> 02:53:26,603
Cross Timbers. Three or four different

2732
02:53:27,300 --> 02:53:30,300
bus routes come through 23, 36, 44 and

2733
02:53:30,300 --> 02:53:34,300
40. That would be a chance for people

2734
02:53:34,300 --> 02:53:36,300
to meet and connect. Maybe they can go

2735
02:53:36,300 --> 02:53:37,300
into town or somewhere else without

2736
02:53:37,300 --> 02:53:41,300
going to the North land transit center.

2737
02:53:41,300 --> 02:53:45,203
Secondly, I believe a couple years ago

2738
02:53:47,300 --> 02:53:49,300
Harris County Housing Authority got a

2739
02:53:49,300 --> 02:53:51,300
low bid on the southeast transit

2740
02:53:51,300 --> 02:53:55,803
center. I don't know part of that was

2741
02:53:56,300 --> 02:53:58,300
access, although transit centers are

2742
02:53:58,300 --> 02:54:01,300
usually have the fence around them but

2743
02:54:01,300 --> 02:54:05,803
I think for these people in a public

2744
02:54:06,300 --> 02:54:07,300
housing situation, there should be at

2745
02:54:07,300 --> 02:54:11,803
least a gate or something that they can

2746
02:54:13,300 --> 02:54:16,300
access the public facilities. Also,

2747
02:54:19,300 --> 02:54:23,300
too, I think with the 40 and 41 going

2748
02:54:23,300 --> 02:54:25,300
through downtown. Right now it crosses

2749
02:54:25,300 --> 02:54:29,300
the Red Line at Main Street Square. I

2750
02:54:29,300 --> 02:54:33,803
think you might be looking to move that

2751
02:54:39,300 --> 02:54:43,803
down to the next transit stop, I think

2752
02:54:46,300 --> 02:54:50,803
it is Clay or Polk somewhere south of

2753
02:54:51,300 --> 02:54:55,300
there so when the 40 and 41 come across

2754
02:54:55,300 --> 02:54:57,300
they can leave the Dallas and come

2755
02:54:57,300 --> 02:55:00,300
straight across without that large

2756
02:55:01,300 --> 02:55:04,603
detour. That would also put 40 and 41

2757
02:55:08,300 --> 02:55:09,300
near the [Indiscernible] center. And

2758
02:55:09,300 --> 02:55:13,300
with the GRB moving south, with the

2759
02:55:13,300 --> 02:55:16,603
extension it still would access that

2760
02:55:19,300 --> 02:55:22,300
area also I mentioned in the other

2761
02:55:22,300 --> 02:55:25,603
meeting about the Union Pacific merger.

2762
02:55:29,300 --> 02:55:33,300
I do know they cannot make a public

2763
02:55:33,300 --> 02:55:36,300
comment. However METRO and other

2764
02:55:38,300 --> 02:55:39,300
government agencies can. I think legal

2765
02:55:39,300 --> 02:55:42,300
needs to look at that 7000 page report,

2766
02:55:42,300 --> 02:55:44,300
look at what Union Pacific wants to do

2767
02:55:44,300 --> 02:55:47,300
with the terminal. METRO needs to speak

2768
02:55:47,300 --> 02:55:51,203
up. And maybe METRO has County and

2769
02:55:54,300 --> 02:55:55,300
other entities together can go to the

2770
02:55:55,300 --> 02:55:58,300
service transportation board and say

2771
02:55:58,300 --> 02:56:00,300
this is going to affect rail crossings

2772
02:56:00,300 --> 02:56:03,603
and traffic and affect public transit.

2773
02:56:08,300 --> 02:56:09,300
Union Pacific needs to do things to

2774
02:56:09,300 --> 02:56:12,300
mitigate additional traffic into our

2775
02:56:13,300 --> 02:56:16,300
fragile rail system. With that I have

2776
02:56:16,300 --> 02:56:17,300
no other comments I will send it back

2777
02:56:17,300 --> 02:56:18,300
to you Reverend Preston thank you

2778
02:56:18,300 --> 02:56:22,203
>> Thank you Mr. Maisoc. At this time

2779
02:56:23,300 --> 02:56:27,203
we will go to the briefings. Item 9,

2780
02:56:29,300 --> 02:56:32,300
Eddie Miranda and Kurt Luhrsen

2781
02:56:34,300 --> 02:56:38,300
>> Thank you. I will speak first, I

2782
02:56:38,300 --> 02:56:39,300
will invite Taylor to the podium to

2783
02:56:39,300 --> 02:56:41,403
give you an update.

2784
02:56:43,300 --> 02:56:46,300
>> Good morning how is everyone today.

2785
02:56:46,300 --> 02:56:50,803
I will give a quick update on FIFA.

2786
02:56:53,300 --> 02:56:54,300
Next slide please. I'm going to go in

2787
02:56:54,300 --> 02:56:58,300
order of meeting so far. The first one

2788
02:56:58,300 --> 02:57:01,300
was FIFA football, that's a downtown

2789
02:57:01,300 --> 02:57:03,300
management District. The main purpose

2790
02:57:03,300 --> 02:57:06,603
is for the consulting group to

2791
02:57:07,300 --> 02:57:09,403
understand METRO operations and

2792
02:57:10,300 --> 02:57:12,403
schedules, better understand the

2793
02:57:13,300 --> 02:57:14,300
overall plans in downtown. The work

2794
02:57:14,300 --> 02:57:16,300
they are doing does not interfere with

2795
02:57:16,300 --> 02:57:20,300
our services. Their work is focused on

2796
02:57:20,300 --> 02:57:21,300
pedestrian walkways. We had another

2797
02:57:21,300 --> 02:57:24,300
meeting yesterday to go for more

2798
02:57:24,300 --> 02:57:25,300
information. They were going to have

2799
02:57:25,300 --> 02:57:28,603
weekly and biweekly meetings until the

2800
02:57:29,300 --> 02:57:32,603
tournament. The next meeting was local

2801
02:57:33,300 --> 02:57:34,300
transportation committee, there is no

2802
02:57:34,300 --> 02:57:37,603
fee for officials it's mostly local

2803
02:57:38,300 --> 02:57:41,300
stakeholders. With the airport system

2804
02:57:43,300 --> 02:57:44,300
trans Star County city. The main thing

2805
02:57:44,300 --> 02:57:48,300
is we are waiting for the road closures

2806
02:57:48,300 --> 02:57:49,300
around the stadium. They are

2807
02:57:49,300 --> 02:57:51,300
potentially look at security perimeter

2808
02:57:51,300 --> 02:57:53,300
figuring out the radius they want to

2809
02:57:53,300 --> 02:57:58,300
do. We will get more info on that one.

2810
02:57:58,300 --> 02:58:01,300
There was supposed to be human

2811
02:58:01,300 --> 02:58:02,300
trafficking accessibility meeting but

2812
02:58:02,300 --> 02:58:06,300
those were canceled at the last second.

2813
02:58:06,300 --> 02:58:07,300
The main thing is we are waiting for

2814
02:58:07,300 --> 02:58:09,300
the trainings for the human trafficking

2815
02:58:09,300 --> 02:58:12,300
accessibility. Though some are catered

2816
02:58:14,300 --> 02:58:16,300
for large events. We offer those at

2817
02:58:16,300 --> 02:58:17,300
METRO and do the trainings so this will

2818
02:58:17,300 --> 02:58:20,300
be additional steps there are

2819
02:58:21,300 --> 02:58:22,300
recommending. Last Friday METRO

2820
02:58:22,300 --> 02:58:25,300
operations held an internal meeting,

2821
02:58:27,300 --> 02:58:28,300
operations to get the departments on

2822
02:58:28,300 --> 02:58:29,300
the same page make sure everybody

2823
02:58:29,300 --> 02:58:32,300
understands what's happening give an

2824
02:58:34,300 --> 02:58:36,300
opportunity to ask questions. We have

2825
02:58:36,300 --> 02:58:37,300
members from the host committee as well

2826
02:58:37,300 --> 02:58:38,300
they were pleased with the meeting and

2827
02:58:38,300 --> 02:58:40,300
see we are working hard and working

2828
02:58:40,300 --> 02:58:44,203
toward what they want us to achieve.

2829
02:58:45,300 --> 02:58:46,300
Looking forward we have our standard

2830
02:58:46,300 --> 02:58:49,603
meetings every month with them. Houston

2831
02:58:51,300 --> 02:58:52,300
venue transportation mobility meeting.

2832
02:58:52,300 --> 02:58:56,300
That's what we had earlier the, that

2833
02:58:56,300 --> 02:58:57,300
includes FIFA official so it gives us a

2834
02:58:57,300 --> 02:59:01,203
chance to get feedback from FIFA.. We

2835
02:59:04,300 --> 02:59:05,300
probably talk about mobility plans

2836
02:59:05,300 --> 02:59:08,300
turned in an October we got feedback

2837
02:59:08,300 --> 02:59:09,300
from FIFA in December Leticia in

2838
02:59:09,300 --> 02:59:11,403
operation spearheaded comments they

2839
02:59:12,300 --> 02:59:13,300
gave us she was able to respond to

2840
02:59:13,300 --> 02:59:15,300
every single one of them. They are

2841
02:59:15,300 --> 02:59:18,603
still pending some based on lane

2842
02:59:23,300 --> 02:59:26,300
closures around fan Fest,. Once we have

2843
02:59:26,300 --> 02:59:27,300
that we will get maps back to the host

2844
02:59:27,300 --> 02:59:30,603
committee we are waiting on answers

2845
02:59:31,300 --> 02:59:32,300
from the airport regarding potential

2846
02:59:32,300 --> 02:59:35,300
ADA accessibility from where we have

2847
02:59:35,300 --> 02:59:39,803
our new terminal for the fan Fest. The

2848
02:59:41,300 --> 02:59:44,300
key next steps we look forward to, we

2849
02:59:44,300 --> 02:59:48,300
have the final mobility plan due March

2850
02:59:48,300 --> 02:59:50,300
1. We work through the final comments

2851
02:59:50,300 --> 02:59:53,300
we will turn it back into the host

2852
02:59:53,300 --> 02:59:57,203
committee and get feedback. Once we get

2853
02:59:58,300 --> 02:59:59,300
through the planning process we will

2854
02:59:59,300 --> 03:00:02,300
have detail such as schedule and timing

2855
03:00:02,300 --> 03:00:06,300
to the plan. We need to confirm fleet

2856
03:00:06,300 --> 03:00:08,300
and operator availability, finalize

2857
03:00:08,300 --> 03:00:11,603
service qualities we will submit the

2858
03:00:13,300 --> 03:00:15,300
final plan in March. Obviously ongoing

2859
03:00:15,300 --> 03:00:18,300
coordination with leadership and board

2860
03:00:19,300 --> 03:00:20,300
updates as we finalize. That's all I

2861
03:00:20,300 --> 03:00:23,300
have are there any questions?

2862
03:00:30,300 --> 03:00:31,300
>> Thank you so much no questions

2863
03:00:31,300 --> 03:00:33,300
>> We will move to the next item

2864
03:00:33,300 --> 03:00:34,300
communication quarterly report,

2865
03:00:34,300 --> 03:00:36,300
Meredith Johnson

2866
03:00:38,300 --> 03:00:40,403
>> Good morning today's update

2867
03:00:49,300 --> 03:00:50,300
highlights how communication is

2868
03:00:50,300 --> 03:00:51,300
supporting METRO priorities through

2869
03:00:51,300 --> 03:00:52,300
proactive messaging strategic marketing

2870
03:00:52,300 --> 03:00:53,300
measurable results are focus on

2871
03:00:53,300 --> 03:00:54,300
increasing awareness strengthening

2872
03:00:54,300 --> 03:00:55,300
engagement supporting ridership across

2873
03:00:55,300 --> 03:00:57,300
the system. Our communication goals are

2874
03:00:57,300 --> 03:00:58,300
straightforward. Make it easier for

2875
03:00:58,300 --> 03:01:01,603
people to understand METRO engage with

2876
03:01:04,300 --> 03:01:05,300
services and choose transit. Everything

2877
03:01:05,300 --> 03:01:06,300
we do is centered on clear information

2878
03:01:06,300 --> 03:01:08,403
strong visibility and supporting

2879
03:01:10,300 --> 03:01:11,300
ridership growth. Let's get into it for

2880
03:01:11,300 --> 03:01:14,300
the quarter for early September

2881
03:01:15,300 --> 03:01:16,300
marketing executed a three-part

2882
03:01:16,300 --> 03:01:19,300
campaign focused on Route 500 to the

2883
03:01:19,300 --> 03:01:22,603
airport. METRO now in general ridership

2884
03:01:29,300 --> 03:01:30,300
information we partner with media

2885
03:01:30,300 --> 03:01:33,300
outlets including general markets and

2886
03:01:33,300 --> 03:01:34,300
Spanish-language television

2887
03:01:34,300 --> 03:01:35,300
[Indiscernible] METRO services and how

2888
03:01:35,300 --> 03:01:38,603
to reinforce presence across the region.

2889
03:01:39,300 --> 03:01:41,300
Specifically from early September to

2890
03:01:41,300 --> 03:01:44,300
early November marketing, pardon me, I

2891
03:01:44,300 --> 03:01:49,403
think we got out of order, we played a

2892
03:01:51,300 --> 03:01:52,300
critical role in supporting the ride

2893
03:01:52,300 --> 03:01:56,203
METRO app and the new fare system,

2894
03:01:57,300 --> 03:01:58,300
created dozens of how to graphics and

2895
03:01:58,300 --> 03:02:01,300
instructional materials to make it easy

2896
03:02:01,300 --> 03:02:04,603
for riders. They are designing new

2897
03:02:06,300 --> 03:02:07,300
materials to support the terminal

2898
03:02:07,300 --> 03:02:08,300
change insuring travelers have clear

2899
03:02:08,300 --> 03:02:10,300
consistent ways of wayfinding during

2900
03:02:10,300 --> 03:02:13,603
the transition. This is about reducing

2901
03:02:15,300 --> 03:02:16,300
confusion and improving the rider

2902
03:02:16,300 --> 03:02:18,300
experience helping customers navigate

2903
03:02:18,300 --> 03:02:20,300
technology and service updates.

2904
03:02:20,300 --> 03:02:23,300
Targeted marketing which I was talking

2905
03:02:23,300 --> 03:02:26,300
about drove measurable ridership growth

2906
03:02:26,300 --> 03:02:29,603
for the 500 route with a 12 percent

2907
03:02:30,300 --> 03:02:31,300
increase in October demonstrating

2908
03:02:31,300 --> 03:02:34,300
focused outreach support service usage.

2909
03:02:39,300 --> 03:02:40,300
Is important to note it's often

2910
03:02:40,300 --> 03:02:41,300
difficult to credit ridership growth to

2911
03:02:41,300 --> 03:02:43,300
one factor especially as it pertains to

2912
03:02:43,300 --> 03:02:45,300
communication efforts. In this instance

2913
03:02:45,300 --> 03:02:46,300
the only thing that changed during the

2914
03:02:46,300 --> 03:02:48,300
time period was public engagement

2915
03:02:48,300 --> 03:02:51,300
efforts targeted marketing and earned

2916
03:02:51,300 --> 03:02:54,300
media on the route and that reflects 12

2917
03:02:54,300 --> 03:02:57,603
percent growth. Are social media impact,

2918
03:03:00,300 --> 03:03:02,403
we generated more than 535,000

2919
03:03:04,300 --> 03:03:05,300
impressions 24,000 engagements and 14

2920
03:03:05,300 --> 03:03:08,603
part two percent engagement growth with

2921
03:03:09,300 --> 03:03:12,300
videos driving views Instagram audience

2922
03:03:13,300 --> 03:03:17,203
continues to grow at a rapid pace

2923
03:03:18,300 --> 03:03:19,300
reaching 10.8 thousand followers. These

2924
03:03:19,300 --> 03:03:23,300
results show how strong our growth and

2925
03:03:23,300 --> 03:03:25,300
social media is. Something you won't

2926
03:03:25,300 --> 03:03:26,300
see on the screen because I just

2927
03:03:26,300 --> 03:03:28,300
finalize the number is total

2928
03:03:28,300 --> 03:03:30,403
impressions for 2025 6.7 million a 98.8

2929
03:03:36,300 --> 03:03:39,300
percent growth in compared to this time

2930
03:03:39,300 --> 03:03:40,300
last year. If I was in one of your

2931
03:03:40,300 --> 03:03:44,300
seats I would ask why? What is

2932
03:03:44,300 --> 03:03:48,300
different? But we have seen as a strong

2933
03:03:48,300 --> 03:03:50,300
follower growth. We've intentionally

2934
03:03:50,300 --> 03:03:53,603
aligned our social strategy with how

2935
03:03:56,300 --> 03:03:58,403
people consume information today.

2936
03:03:59,300 --> 03:04:00,300
Audiences are skeptical of the

2937
03:04:00,300 --> 03:04:01,300
traditional in-your-face tactics and

2938
03:04:01,300 --> 03:04:02,300
platform algorithms prioritize content

2939
03:04:02,300 --> 03:04:05,300
that feels organic, credible and

2940
03:04:05,300 --> 03:04:06,300
conversational. We are focused on

2941
03:04:06,300 --> 03:04:09,300
native content rather than repurposed

2942
03:04:09,300 --> 03:04:12,300
ads, storytelling over slogans and

2943
03:04:12,300 --> 03:04:15,300
trusted voices of customers over

2944
03:04:16,300 --> 03:04:17,300
polished branding. We are seeing higher

2945
03:04:17,300 --> 03:04:20,300
engagement more shares and follower

2946
03:04:20,300 --> 03:04:21,300
growth not because we spend more

2947
03:04:21,300 --> 03:04:24,603
because the content is more credible.

2948
03:04:29,300 --> 03:04:30,300
One of our first initiatives with the

2949
03:04:30,300 --> 03:04:31,300
new internal group was the city lights

2950
03:04:31,300 --> 03:04:34,603
Christmas carolers. We have some talent

2951
03:04:35,300 --> 03:04:36,300
at METRO. We brought together

2952
03:04:36,300 --> 03:04:37,300
volunteers to sing and play music on

2953
03:04:37,300 --> 03:04:39,300
the platforms. METRO was true partner

2954
03:04:39,300 --> 03:04:43,300
with the community on this. One of our

2955
03:04:43,300 --> 03:04:46,300
MPD officers played the saxophone,

2956
03:04:46,300 --> 03:04:49,300
chief you have some talent there. One

2957
03:04:49,300 --> 03:04:53,803
of the other things we did is relaunch

2958
03:04:56,300 --> 03:04:57,300
the METRO Ambassador program. This is

2959
03:04:57,300 --> 03:04:59,300
going to be crucial as we head into

2960
03:04:59,300 --> 03:05:01,300
World Cup to engage employees to be

2961
03:05:01,300 --> 03:05:04,300
part of the experience. We time that

2962
03:05:04,300 --> 03:05:07,603
announcement with the FIFA World Cup

2963
03:05:09,300 --> 03:05:10,300
draw party. That day we had 100

2964
03:05:10,300 --> 03:05:11,300
volunteers sign up to be ambassadors

2965
03:05:11,300 --> 03:05:15,203
and have grown since then. We look

2966
03:05:18,300 --> 03:05:19,300
forward to more plans coming on how

2967
03:05:19,300 --> 03:05:20,300
employees will be throughout the

2968
03:05:20,300 --> 03:05:21,300
community making sure people get to

2969
03:05:21,300 --> 03:05:25,803
where they need to be. We are being

2970
03:05:31,300 --> 03:05:32,300
targeted with participation with

2971
03:05:32,300 --> 03:05:33,300
stakeholders focus on key groups where

2972
03:05:33,300 --> 03:05:36,300
we can grow ridership like student

2973
03:05:36,300 --> 03:05:38,300
seniors and underserved communities. We

2974
03:05:38,300 --> 03:05:39,300
make sure there's no corner of the

2975
03:05:39,300 --> 03:05:40,300
region we offer service that don't know

2976
03:05:40,300 --> 03:05:41,300
METRO can connect them to opportunities

2977
03:05:41,300 --> 03:05:44,603
education and move around the region.

2978
03:05:47,300 --> 03:05:48,300
This consistent presence supports our

2979
03:05:48,300 --> 03:05:51,300
key initiatives such as securing

2980
03:05:51,300 --> 03:05:52,300
stakeholder letters and building new

2981
03:05:52,300 --> 03:05:55,300
enthusiasm for new route like the 500.

2982
03:05:55,300 --> 03:05:56,300
We hear from many stakeholders and

2983
03:05:56,300 --> 03:05:59,300
customers they want the Community

2984
03:06:00,300 --> 03:06:02,300
Connector. We have a long and growing

2985
03:06:02,300 --> 03:06:06,203
list so decisions ahead on where and

2986
03:06:07,300 --> 03:06:08,300
how to expand. Engagement efforts are

2987
03:06:08,300 --> 03:06:11,300
focused on meeting riders where they

2988
03:06:11,300 --> 03:06:14,300
are, onboard outreach real engagement

2989
03:06:18,300 --> 03:06:20,300
and university outreach [Indiscernible]

2990
03:06:20,300 --> 03:06:21,300
from October to December public

2991
03:06:21,300 --> 03:06:22,300
engagement completed 300 engagements

2992
03:06:22,300 --> 03:06:25,603
and touch points around the region, 80

2993
03:06:26,300 --> 03:06:28,300
meetings 116 community events and one

2994
03:06:28,300 --> 03:06:29,300
group in the public engagement that

2995
03:06:29,300 --> 03:06:32,603
focuses on infrastructure has been busy.

2996
03:06:35,300 --> 03:06:36,300
I will save the update on that for the

2997
03:06:36,300 --> 03:06:40,300
next meeting but we've got a lot of

2998
03:06:40,300 --> 03:06:41,300
construction work going on. We send out

2999
03:06:41,300 --> 03:06:45,300
mailers walk door to door up to

3000
03:06:45,300 --> 03:06:47,300
businesses attend the meeting our team

3001
03:06:47,300 --> 03:06:48,300
gets out personal cell phone number so

3002
03:06:48,300 --> 03:06:51,300
people can call with questions about

3003
03:06:51,300 --> 03:06:54,300
the project. We are focused on the

3004
03:06:54,300 --> 03:06:55,300
messaging from a macro perspective we

3005
03:06:55,300 --> 03:06:56,300
are fixing the roads to keep Houston

3006
03:06:56,300 --> 03:07:00,203
from having a heart attack. We are

3007
03:07:04,300 --> 03:07:05,300
addressing on-time performance in doing

3008
03:07:05,300 --> 03:07:06,300
so and making it easier for people to

3009
03:07:06,300 --> 03:07:10,803
choose METRO more on that to come. Key

3010
03:07:14,300 --> 03:07:15,300
takeaways is that this reflects a

3011
03:07:15,300 --> 03:07:16,300
coordinated communication team using

3012
03:07:16,300 --> 03:07:18,300
data storytelling and community

3013
03:07:18,300 --> 03:07:21,300
engagement these efforts are increasing

3014
03:07:21,300 --> 03:07:22,300
awareness building trust and supporting

3015
03:07:22,300 --> 03:07:24,403
ridership growth while positioning

3016
03:07:26,300 --> 03:07:28,300
future growth. The communication team

3017
03:07:28,300 --> 03:07:29,300
is well-positioned right now to do this

3018
03:07:29,300 --> 03:07:33,803
because our agency is working as a whole

3019
03:07:35,300 --> 03:07:36,300
enthusiastic well coordinated and the

3020
03:07:36,300 --> 03:07:37,300
small communication victory show an

3021
03:07:37,300 --> 03:07:38,300
entire agency working together to move

3022
03:07:38,300 --> 03:07:42,203
forward the best we can. That concludes

3023
03:07:44,300 --> 03:07:45,300
my presentation are there questions?

3024
03:07:45,300 --> 03:07:48,603
>> No questions just a comment. Looking

3025
03:07:49,300 --> 03:07:53,803
at all the numbers, I'm excited. I am

3026
03:07:58,300 --> 03:07:59,300
proud of the efforts and I think the

3027
03:07:59,300 --> 03:08:03,300
way your department has been doing and

3028
03:08:03,300 --> 03:08:07,203
getting involved with the public and do

3029
03:08:09,300 --> 03:08:13,803
all kind of things, just look at the

3030
03:08:17,300 --> 03:08:18,300
numbers, it's very impressive. You're

3031
03:08:18,300 --> 03:08:22,300
doing a very good job thank you

3032
03:08:22,300 --> 03:08:23,300
>> Meredith could you answer one

3033
03:08:23,300 --> 03:08:27,300
question for me or share with us what

3034
03:08:27,300 --> 03:08:31,203
is the value of having trusted voices

3035
03:08:34,300 --> 03:08:36,300
as we navigate telling our story and

3036
03:08:36,300 --> 03:08:37,300
the storytelling piece

3037
03:08:37,300 --> 03:08:40,300
>> People like organic information. We

3038
03:08:41,300 --> 03:08:45,203
are all users of technology coming at

3039
03:08:46,300 --> 03:08:47,300
us in different ways. People want to

3040
03:08:47,300 --> 03:08:48,300
see someone that looks like them things

3041
03:08:48,300 --> 03:08:50,300
like them talk like them using the

3042
03:08:50,300 --> 03:08:53,300
system because they trust that person

3043
03:08:53,300 --> 03:08:57,803
and they wanted to. Rather than the old

3044
03:08:59,300 --> 03:09:00,300
traditional way of somebody popping on

3045
03:09:00,300 --> 03:09:04,203
the TV screen with a flashy commercial,

3046
03:09:08,300 --> 03:09:09,300
that does not build trust if you see

3047
03:09:09,300 --> 03:09:10,300
somebody you trust or no or like the

3048
03:09:10,300 --> 03:09:14,803
system you're more likely to try it in.

3049
03:09:16,300 --> 03:09:17,300
It's really important that we are

3050
03:09:17,300 --> 03:09:18,300
working with people in the community

3051
03:09:18,300 --> 03:09:19,300
that have those voices to reach people

3052
03:09:19,300 --> 03:09:21,300
and encourage you to ride METRO

3053
03:09:21,300 --> 03:09:24,300
>> Are there any other questions or

3054
03:09:24,300 --> 03:09:26,403
comments? board member Ponce

3055
03:09:28,300 --> 03:09:31,300
>> Meredith and team, fantastic job.

3056
03:09:32,300 --> 03:09:34,300
Very fortunate to work alongside with

3057
03:09:34,300 --> 03:09:37,300
you all. You are amazing. Don't ever

3058
03:09:37,300 --> 03:09:39,300
hesitate to reach out to board member

3059
03:09:39,300 --> 03:09:44,403
and use us as well to send a message

3060
03:09:45,300 --> 03:09:47,300
across. Thank you

3061
03:09:49,300 --> 03:09:50,300
>> I appreciate that. Shout out to you

3062
03:09:50,300 --> 03:09:53,300
for giving me great ideas on social

3063
03:09:53,300 --> 03:09:55,300
media content, I encourage you for

3064
03:09:55,300 --> 03:09:56,300
everyone here we love to tell great

3065
03:09:56,300 --> 03:09:57,300
stories so thank you

3066
03:09:57,300 --> 03:10:00,603
>> Thank you very much. This concludes

3067
03:10:03,300 --> 03:10:04,300
the communication quarterly report. We

3068
03:10:04,300 --> 03:10:07,603
will move to item 11, the monthly

3069
03:10:08,300 --> 03:10:11,300
business development report, Russ Frank

3070
03:10:16,300 --> 03:10:19,300
>> Hello board members. This is our

3071
03:10:19,300 --> 03:10:20,300
monthly business development update

3072
03:10:20,300 --> 03:10:23,300
ways we work to improve the customer

3073
03:10:23,300 --> 03:10:26,300
experience to make more customer

3074
03:10:28,300 --> 03:10:30,300
centric and increase ridership. One a

3075
03:10:30,300 --> 03:10:31,300
METRO's biggest customer projects in

3076
03:10:31,300 --> 03:10:35,300
the last 18 years since the launch of

3077
03:10:35,300 --> 03:10:36,300
the Q Card. Is the ride METRO fare

3078
03:10:36,300 --> 03:10:38,300
system to the new system has launched

3079
03:10:38,300 --> 03:10:42,203
we began a soft launch on December 1

3080
03:10:43,300 --> 03:10:44,300
this is when we turned on elements of

3081
03:10:44,300 --> 03:10:45,300
the system and started getting

3082
03:10:45,300 --> 03:10:48,603
customers on the system making sure

3083
03:10:49,300 --> 03:10:50,300
everything would work well we had a

3084
03:10:50,300 --> 03:10:53,603
public launch last Monday on January 5.

3085
03:10:54,300 --> 03:10:56,300
This is where we turned on additional

3086
03:10:56,300 --> 03:10:57,300
elements of the system additional

3087
03:10:57,300 --> 03:11:01,203
functions on the ride METRO app we

3088
03:11:02,300 --> 03:11:06,300
turned on the ride story and full

3089
03:11:06,300 --> 03:11:07,300
functionality of the TVM we are running

3090
03:11:07,300 --> 03:11:10,300
the Q Card system have not turned off

3091
03:11:10,300 --> 03:11:13,300
the old system yet we need to allow

3092
03:11:13,300 --> 03:11:14,300
many months for customers to transition

3093
03:11:14,300 --> 03:11:15,300
from the old fare system to the new

3094
03:11:15,300 --> 03:11:19,300
system we want to get familiar with the

3095
03:11:19,300 --> 03:11:22,300
system. We have placed information

3096
03:11:22,300 --> 03:11:25,603
throughout the entire system on the

3097
03:11:26,300 --> 03:11:29,300
transition to customers. In March, I'm

3098
03:11:29,300 --> 03:11:32,300
going to go back to the schedule in

3099
03:11:32,300 --> 03:11:35,300
March we will wind down the Q Card

3100
03:11:35,300 --> 03:11:37,300
system this is when we begin stopping

3101
03:11:37,300 --> 03:11:41,203
the loads and weaning people off the

3102
03:11:42,300 --> 03:11:45,300
system. On April 5 we plan a full

3103
03:11:45,300 --> 03:11:46,300
decommissioning of the Q Card system

3104
03:11:46,300 --> 03:11:48,300
meaning we turn off the old TVM and

3105
03:11:48,300 --> 03:11:51,300
take the old validators off the buses.

3106
03:11:51,300 --> 03:11:55,803
At that point we will put in additional

3107
03:12:00,300 --> 03:12:01,300
TVM there was a question about the

3108
03:12:01,300 --> 03:12:02,300
system if you go to the rail stations

3109
03:12:02,300 --> 03:12:03,300
we have old equipment and new equipment

3110
03:12:03,300 --> 03:12:04,300
on the rail stations we have an old Q

3111
03:12:04,300 --> 03:12:07,300
Card TVM and new TVM on every station

3112
03:12:07,300 --> 03:12:11,803
every bus has to validators so after we

3113
03:12:16,300 --> 03:12:17,300
turn off the Q Card system at the

3114
03:12:17,300 --> 03:12:18,300
beginning of April we will take off

3115
03:12:18,300 --> 03:12:22,803
that equipment and put new TVM in the

3116
03:12:26,300 --> 03:12:27,300
place of old ones so all the stations

3117
03:12:27,300 --> 03:12:28,300
will have new TVM this is planned to be

3118
03:12:28,300 --> 03:12:31,300
done before FIFA comes to Houston we

3119
03:12:31,300 --> 03:12:32,300
will have all new equipment on the

3120
03:12:32,300 --> 03:12:36,203
system we will also work with ride

3121
03:12:37,300 --> 03:12:40,603
sponsors. We are getting the contract

3122
03:12:41,300 --> 03:12:42,300
signed these are corporate partners

3123
03:12:42,300 --> 03:12:43,300
where we have companies who help

3124
03:12:43,300 --> 03:12:44,300
subsidize the fares for employees they

3125
03:12:44,300 --> 03:12:49,300
give out the cards for us so we will

3126
03:12:49,300 --> 03:12:50,300
have each of them have cards and

3127
03:12:50,300 --> 03:12:51,300
employees uploaded into the system that

3128
03:12:51,300 --> 03:12:54,300
will be done prior to the shutting down

3129
03:12:54,300 --> 03:12:59,300
of the Q Card in April. This is a

3130
03:12:59,300 --> 03:13:00,300
picture of the rail station we have

3131
03:13:00,300 --> 03:13:03,300
information on the rail station these

3132
03:13:03,300 --> 03:13:04,300
are examples we have posters that tell

3133
03:13:04,300 --> 03:13:08,803
customers new ways to pay if you're on

3134
03:13:11,300 --> 03:13:12,300
the Q Card we have a poster saying go

3135
03:13:12,300 --> 03:13:15,300
to the old TVM until a transition to

3136
03:13:15,300 --> 03:13:16,300
the new system. There's a sign on the

3137
03:13:16,300 --> 03:13:19,300
front of the TVM that says get your

3138
03:13:19,300 --> 03:13:20,300
card here all machines have been

3139
03:13:20,300 --> 03:13:22,300
activated so customers can buy cards or

3140
03:13:22,300 --> 03:13:26,803
buy tickets on the TVM the message at

3141
03:13:28,300 --> 03:13:32,203
the top tells customers they can reload

3142
03:13:33,300 --> 03:13:35,300
cards and we have posters to get new

3143
03:13:35,300 --> 03:13:39,803
METRO fare cards on the system. At the

3144
03:13:42,300 --> 03:13:43,300
validator on the rail stations you see

3145
03:13:43,300 --> 03:13:46,300
a sticker it tells customers different

3146
03:13:46,300 --> 03:13:47,300
ways to pay where they scanned tickets

3147
03:13:47,300 --> 03:13:49,300
or mobile app or use open payment where

3148
03:13:49,300 --> 03:13:53,203
they tap on the validator with their

3149
03:13:54,300 --> 03:13:55,300
Visa or MasterCard Discover American

3150
03:13:55,300 --> 03:13:59,203
Express Apple or Google pay. On the

3151
03:14:02,300 --> 03:14:03,300
buses we have bus cards you see

3152
03:14:03,300 --> 03:14:04,300
examples of where we had bus cards to

3153
03:14:04,300 --> 03:14:08,300
tell people they need to get their new

3154
03:14:08,300 --> 03:14:12,300
fare card these are in English Spanish

3155
03:14:12,300 --> 03:14:13,300
Vietnamese and Chinese we had bus cards

3156
03:14:13,300 --> 03:14:17,803
that tell customers ways to pay on the

3157
03:14:18,300 --> 03:14:19,300
fare boxes we have a new sticker that

3158
03:14:19,300 --> 03:14:23,300
tells customers ways to pay we have

3159
03:14:23,300 --> 03:14:25,300
brochures on the buses and trains that

3160
03:14:25,300 --> 03:14:28,603
explain the fare system you see

3161
03:14:29,300 --> 03:14:32,603
pictures on the right transit centers

3162
03:14:34,300 --> 03:14:35,300
and park and rides kiosk posters that

3163
03:14:35,300 --> 03:14:37,300
tell customers to get the new ride

3164
03:14:37,300 --> 03:14:41,300
METRO fare card. Since this is a

3165
03:14:41,300 --> 03:14:44,300
critical transition for customers we

3166
03:14:46,300 --> 03:14:47,300
are using real-time screens at the

3167
03:14:47,300 --> 03:14:48,300
transit centers to flip every few

3168
03:14:48,300 --> 03:14:49,300
minutes to remind customers to get

3169
03:14:49,300 --> 03:14:50,300
their new fare card today. Ride stores

3170
03:14:50,300 --> 03:14:54,803
are key locations to get the cards. We

3171
03:14:56,300 --> 03:14:57,300
need to make sure on the Q Card steak

3172
03:14:57,300 --> 03:15:01,300
and return them in April if the

3173
03:15:01,300 --> 03:15:02,300
customer wants to transition from the

3174
03:15:02,300 --> 03:15:06,300
old Q Card to the new system they can

3175
03:15:06,300 --> 03:15:07,300
come to the ride store and the value of

3176
03:15:07,300 --> 03:15:10,300
cards from the old cards into the new

3177
03:15:10,300 --> 03:15:14,300
cards. This can been done at any ride

3178
03:15:14,300 --> 03:15:15,300
store location you see some of the

3179
03:15:15,300 --> 03:15:19,803
signs in front of the ride stores. Are

3180
03:15:22,300 --> 03:15:25,603
bus operators and employees are key

3181
03:15:27,300 --> 03:15:28,300
part of getting a message to customers

3182
03:15:28,300 --> 03:15:29,300
we been producing information to get to

3183
03:15:29,300 --> 03:15:31,300
bus operators and front-line employees.

3184
03:15:31,300 --> 03:15:35,803
This is an example of a brochure given

3185
03:15:36,300 --> 03:15:37,300
out for bus operators. There's been a

3186
03:15:37,300 --> 03:15:39,300
large amount of materials designed by

3187
03:15:39,300 --> 03:15:40,300
the marketing department and customer

3188
03:15:40,300 --> 03:15:42,300
information about the new system. This

3189
03:15:42,300 --> 03:15:46,803
is an example of some of those. There's

3190
03:15:47,300 --> 03:15:48,300
probably a few more we had certain

3191
03:15:48,300 --> 03:15:52,300
elements put on the system a coming

3192
03:15:52,300 --> 03:15:54,300
soon message and soft launch materials.

3193
03:15:54,300 --> 03:15:58,300
Now we have the full launch materials

3194
03:15:58,300 --> 03:16:02,300
on the system are telling customers to

3195
03:16:02,300 --> 03:16:03,300
get the new cards or how the new system

3196
03:16:03,300 --> 03:16:07,300
works and the different ways to pay. If

3197
03:16:07,300 --> 03:16:10,300
we learn about other questions

3198
03:16:10,300 --> 03:16:11,300
customers or employees have four things

3199
03:16:11,300 --> 03:16:14,300
have been on the system we create other

3200
03:16:14,300 --> 03:16:17,603
materials to explain things better to

3201
03:16:18,300 --> 03:16:21,300
customers. We will continue to brief

3202
03:16:21,300 --> 03:16:22,300
you all each month because we will have

3203
03:16:22,300 --> 03:16:24,300
things that happen every month we will

3204
03:16:24,300 --> 03:16:28,300
make sure you know what's happening on

3205
03:16:28,300 --> 03:16:29,300
the customer transition. To the next

3206
03:16:29,300 --> 03:16:32,300
item is the vanpool program. We

3207
03:16:32,300 --> 03:16:35,300
officially relaunched on January 7 last

3208
03:16:37,300 --> 03:16:41,300
week in the first week and a half we

3209
03:16:41,300 --> 03:16:44,300
had 50 vanpool deployed for numerous

3210
03:16:44,300 --> 03:16:45,300
companies including Exxon Mobil

3211
03:16:45,300 --> 03:16:47,403
Halliburton Baker Hughes Western

3212
03:16:48,300 --> 03:16:51,603
midstream shall Baylor Hospital and UT

3213
03:16:52,300 --> 03:16:55,300
dental we had 42 more vans scheduled in

3214
03:16:55,300 --> 03:16:57,300
January these are targeted at Texas

3215
03:16:57,300 --> 03:17:00,300
Medical Center institutions for the VA

3216
03:17:00,300 --> 03:17:03,603
hospital the vanpool program is a

3217
03:17:04,300 --> 03:17:06,300
regional program a much larger area

3218
03:17:06,300 --> 03:17:10,203
than just METRO service area it serves

3219
03:17:11,300 --> 03:17:12,300
a county region. METRO assist customers

3220
03:17:12,300 --> 03:17:14,300
joining a vanpool a shared ride for

3221
03:17:14,300 --> 03:17:17,300
customers with similar travel pattern.

3222
03:17:19,300 --> 03:17:20,300
This is where there's not another

3223
03:17:20,300 --> 03:17:22,300
service be on the METRO service area

3224
03:17:22,300 --> 03:17:26,300
customers join a group METRO provides a

3225
03:17:26,300 --> 03:17:29,300
van help subsidize the van with federal

3226
03:17:29,300 --> 03:17:31,403
funding employers sometimes subsidize

3227
03:17:35,300 --> 03:17:36,300
the other part of the ride for

3228
03:17:36,300 --> 03:17:37,300
employees for some cover the rest of

3229
03:17:37,300 --> 03:17:40,300
the monthly lease for the van. Many

3230
03:17:40,300 --> 03:17:43,300
customers are eager to get back on the

3231
03:17:43,300 --> 03:17:44,300
system. This is one of the vans being

3232
03:17:44,300 --> 03:17:47,300
delivered to the customer last week.

3233
03:17:47,300 --> 03:17:51,300
There's one van group that had a happy

3234
03:17:51,300 --> 03:17:52,300
hour party with their co-riders to

3235
03:17:52,300 --> 03:17:56,203
celebrate back on the road with their

3236
03:17:57,300 --> 03:17:58,300
friends the ridership development group

3237
03:17:58,300 --> 03:18:02,203
I mentioned last year about the Houston

3238
03:18:03,300 --> 03:18:04,300
business Journal landing page. We had

3239
03:18:04,300 --> 03:18:08,203
our first article last year. This is

3240
03:18:10,300 --> 03:18:13,300
the second article published and

3241
03:18:15,300 --> 03:18:16,300
targeted toward corporate human

3242
03:18:16,300 --> 03:18:17,300
resource leaders to target them to know

3243
03:18:17,300 --> 03:18:18,300
about transit benefits for the ride

3244
03:18:18,300 --> 03:18:21,300
sponsor program. This is paid

3245
03:18:21,300 --> 03:18:23,300
advertising. Trying to target corporate

3246
03:18:23,300 --> 03:18:26,300
leaders to sign up to be in the ride

3247
03:18:26,300 --> 03:18:29,300
sponsor program and understand commuter

3248
03:18:29,300 --> 03:18:32,300
benefits for employees. This has direct

3249
03:18:32,300 --> 03:18:35,300
links to the webpage which is for the

3250
03:18:35,300 --> 03:18:38,603
savings calculator and for the ride

3251
03:18:40,300 --> 03:18:41,300
sponsor webpage. In addition we have an

3252
03:18:41,300 --> 03:18:46,403
ad in the book of lists, a lot of

3253
03:18:47,300 --> 03:18:48,300
corporate offices where they compile

3254
03:18:48,300 --> 03:18:51,603
lists of businesses and industries so

3255
03:18:53,300 --> 03:18:54,300
people keep this book most of the year

3256
03:18:54,300 --> 03:18:57,603
and these ads target corporate leaders

3257
03:18:58,300 --> 03:18:59,300
being able to have them sign up and

3258
03:18:59,300 --> 03:19:02,300
understand commuter benefits for their

3259
03:19:04,300 --> 03:19:06,300
employees. Facility upgrades to the

3260
03:19:06,300 --> 03:19:09,603
rail lines we've had regular weekend

3261
03:19:10,300 --> 03:19:11,300
shutdowns. For December we had to shut

3262
03:19:11,300 --> 03:19:14,300
down someone on December 6 and seven

3263
03:19:14,300 --> 03:19:18,803
and a longer shutdown from the 11th to

3264
03:19:19,300 --> 03:19:22,300
the 14th. We make sure customers are

3265
03:19:22,300 --> 03:19:23,300
informed and know about the bus

3266
03:19:23,300 --> 03:19:25,300
shuttles that are running for each of

3267
03:19:25,300 --> 03:19:26,300
the shutdowns we installed 80 posters

3268
03:19:26,300 --> 03:19:29,300
on the red green and purple lines we

3269
03:19:29,300 --> 03:19:32,300
had 4500 other customer flyers created.

3270
03:19:35,300 --> 03:19:36,300
We have variable messages on the rail

3271
03:19:36,300 --> 03:19:39,603
stations before and during the shutdown

3272
03:19:40,300 --> 03:19:43,603
we had 38 kiosks at the high-traffic

3273
03:19:46,300 --> 03:19:48,403
stations. Keeping customers informed

3274
03:19:50,300 --> 03:19:51,300
about holiday services important. This

3275
03:19:51,300 --> 03:19:53,300
is a flyer from a couple weeks ago

3276
03:19:53,300 --> 03:19:54,300
during the holidays we produce these

3277
03:19:54,300 --> 03:19:57,603
for the fixed route system and

3278
03:19:58,300 --> 03:20:00,300
METROLift. We have 4200 flyers produced

3279
03:20:00,300 --> 03:20:03,300
and 12,000 fixed route flyers produced

3280
03:20:04,300 --> 03:20:07,300
and distributed. Have been briefing

3281
03:20:08,300 --> 03:20:09,300
your last year as we do enhancement

3282
03:20:09,300 --> 03:20:12,300
efforts to improve the customer

3283
03:20:12,300 --> 03:20:13,300
experience at bus stops by replacing

3284
03:20:13,300 --> 03:20:17,203
old and faded worn-out signs. In the

3285
03:20:19,300 --> 03:20:22,300
terminal you see in December 641 signs

3286
03:20:22,300 --> 03:20:25,300
were designed and produced and

3287
03:20:25,300 --> 03:20:26,300
installed are scheduled. Of those 551

3288
03:20:26,300 --> 03:20:30,203
were part of the renewal effort. 90 of

3289
03:20:32,300 --> 03:20:33,300
those were replacement signs this

3290
03:20:33,300 --> 03:20:36,603
included replacing the full bus stops

3291
03:20:39,300 --> 03:20:42,300
on routes for [Indiscernible] and

3292
03:20:44,300 --> 03:20:47,603
updates for the 500 downtown direct. We

3293
03:20:49,300 --> 03:20:51,300
have updated 45 routes and need to

3294
03:20:51,300 --> 03:20:54,300
complete 54 more to change out signs in

3295
03:20:54,300 --> 03:20:57,300
the system. Since September 2024, we

3296
03:21:02,300 --> 03:21:03,300
were in the process of replacing 6179

3297
03:21:03,300 --> 03:21:05,300
signs of the 9000 signs in the system

3298
03:21:05,300 --> 03:21:08,300
and replaced over 1000 damage signs

3299
03:21:11,300 --> 03:21:12,300
during the time. We had a focus group

3300
03:21:12,300 --> 03:21:15,603
with friends from link Houston, the

3301
03:21:17,300 --> 03:21:18,300
topic was to be able to give them

3302
03:21:18,300 --> 03:21:22,300
briefings about our signage we work on

3303
03:21:22,300 --> 03:21:25,300
throughout the system. We gave

3304
03:21:30,300 --> 03:21:31,300
information about bus stops kiosks bus

3305
03:21:31,300 --> 03:21:32,300
info post rail station signage we had a

3306
03:21:32,300 --> 03:21:33,300
discussion about what we plan to do and

3307
03:21:33,300 --> 03:21:35,300
got ideas from them about how to make

3308
03:21:35,300 --> 03:21:36,300
improvements to signage. I want to

3309
03:21:36,300 --> 03:21:38,300
remind you about the one METRO customer

3310
03:21:38,300 --> 03:21:41,603
service initiative. The purpose is to

3311
03:21:42,300 --> 03:21:43,300
make sure people know and employees

3312
03:21:43,300 --> 03:21:45,300
that customer service is everyone's job

3313
03:21:45,300 --> 03:21:49,203
not just people in the customer service

3314
03:21:50,300 --> 03:21:51,300
department. This has gone on for

3315
03:21:51,300 --> 03:21:53,300
several years we change the job

3316
03:21:53,300 --> 03:21:56,603
descriptions years ago and added a

3317
03:21:57,300 --> 03:21:58,300
bullet that says to provide excellent

3318
03:21:58,300 --> 03:22:01,300
customer service internal and external

3319
03:22:02,300 --> 03:22:03,300
customers. We've also heard about the

3320
03:22:03,300 --> 03:22:06,300
event on Tuesday called popcorn

3321
03:22:06,300 --> 03:22:07,300
Tuesday. The purpose is to get

3322
03:22:07,300 --> 03:22:11,203
employees away from the desk to let

3323
03:22:12,300 --> 03:22:13,300
them come down and motivate them and

3324
03:22:13,300 --> 03:22:15,300
give them a tip for the week. You see

3325
03:22:15,300 --> 03:22:19,803
pictures of some of the past tips you

3326
03:22:22,300 --> 03:22:23,300
see many tips around the building as

3327
03:22:23,300 --> 03:22:27,300
employees save them and pin them in the

3328
03:22:27,300 --> 03:22:28,300
cubicles throughout the building lastly

3329
03:22:28,300 --> 03:22:32,300
I want to mention the customer service

3330
03:22:32,300 --> 03:22:35,300
stats for December we saw a significant

3331
03:22:35,300 --> 03:22:38,300
increase in customer engagement from

3332
03:22:39,300 --> 03:22:41,300
December 2024 to 2025. For 2025 we had

3333
03:22:41,300 --> 03:22:44,603
12,348 in person visitors at the ride

3334
03:22:45,300 --> 03:22:48,300
store over 4700 more customers than

3335
03:22:51,300 --> 03:22:54,300
last December. We had 47,200 customer

3336
03:22:56,300 --> 03:22:59,603
calls which is over 12,400 more than

3337
03:23:00,300 --> 03:23:03,300
last December. We had 10,000 customer

3338
03:23:04,300 --> 03:23:05,300
text conversations, over 3000 more than

3339
03:23:05,300 --> 03:23:07,403
customer conversations than last

3340
03:23:10,300 --> 03:23:11,300
December. That is our business

3341
03:23:11,300 --> 03:23:13,300
development update for the month

3342
03:23:13,300 --> 03:23:16,300
>> Are there any questions? Board

3343
03:23:19,300 --> 03:23:20,300
member Vilaseca

3344
03:23:20,300 --> 03:23:22,300
>> Thank you for the thorough update I

3345
03:23:22,300 --> 03:23:26,300
appreciate it. On a couple of questions

3346
03:23:26,300 --> 03:23:29,300
on the last two sides as far as

3347
03:23:29,300 --> 03:23:32,300
increased engagement at the rideshare

3348
03:23:32,300 --> 03:23:36,203
store downstairs and a ride store along

3349
03:23:39,300 --> 03:23:40,300
with calls coming in. Do you attribute

3350
03:23:40,300 --> 03:23:44,803
that to the change in fare system. Do

3351
03:23:48,300 --> 03:23:49,300
you have the breakdown of the reasons

3352
03:23:49,300 --> 03:23:50,300
why people are stopping and why they

3353
03:23:50,300 --> 03:23:51,300
are calling?

3354
03:23:51,300 --> 03:23:53,300
>> I think it's a little bit of the

3355
03:23:53,300 --> 03:23:57,803
fare system we will see more that in

3356
03:24:00,300 --> 03:24:01,300
the coming months in the ride stores we

3357
03:24:01,300 --> 03:24:02,300
only have four permanent locations and

3358
03:24:02,300 --> 03:24:05,300
we opened nine mini ride stores so

3359
03:24:05,300 --> 03:24:06,300
that data volume there. As we get the

3360
03:24:06,300 --> 03:24:09,300
new fare system going publicly we will

3361
03:24:09,300 --> 03:24:10,300
get a lot more in person customers to

3362
03:24:10,300 --> 03:24:12,300
the stores in the next couple of months

3363
03:24:12,300 --> 03:24:16,300
ridership has been going up since Covid

3364
03:24:16,300 --> 03:24:17,300
we still see the effects of that of

3365
03:24:17,300 --> 03:24:21,203
people calling over the months. When we

3366
03:24:27,300 --> 03:24:28,300
visit with friends at other transit

3367
03:24:28,300 --> 03:24:29,300
agencies they implement a new fare

3368
03:24:29,300 --> 03:24:30,300
system they had high customer

3369
03:24:30,300 --> 03:24:31,300
engagement over the transition so we

3370
03:24:31,300 --> 03:24:35,300
think that will hit the coming months

3371
03:24:35,300 --> 03:24:36,300
you will see these numbers go higher in

3372
03:24:36,300 --> 03:24:38,403
the next few months

3373
03:24:40,300 --> 03:24:43,300
>> Okay. And then are we staffed up and

3374
03:24:43,300 --> 03:24:44,300
prepared to help address additional

3375
03:24:44,300 --> 03:24:46,300
calls and inquiries with the fare system

3376
03:24:46,300 --> 03:24:48,300
>> Last couple years we increase

3377
03:24:48,300 --> 03:24:51,603
headcount to handle longer hours and

3378
03:24:54,300 --> 03:24:58,300
take more calls in the ride stores we

3379
03:24:58,300 --> 03:24:59,300
have temporary employees we hired to

3380
03:24:59,300 --> 03:25:02,300
help with the fare system to work at

3381
03:25:02,300 --> 03:25:03,300
the mini ride stores to have the

3382
03:25:03,300 --> 03:25:06,603
headcount to run stores and help

3383
03:25:07,300 --> 03:25:08,300
customers in person at the 13 ride

3384
03:25:08,300 --> 03:25:09,300
stores

3385
03:25:09,300 --> 03:25:11,300
>> Okay thank you

3386
03:25:11,300 --> 03:25:13,300
>> Board Member Ponce

3387
03:25:16,300 --> 03:25:19,300
>> Thank you Reverend. Thank you for

3388
03:25:19,300 --> 03:25:21,300
that presentation very thorough and I

3389
03:25:21,300 --> 03:25:25,803
appreciate that I'd like to say me and

3390
03:25:26,300 --> 03:25:29,300
Reverend Preston contributed to the

3391
03:25:30,300 --> 03:25:34,803
ride store and Vilaseca to I'm sorry we

3392
03:25:40,300 --> 03:25:41,300
contributed I was able to go downstairs

3393
03:25:41,300 --> 03:25:43,300
and they gave me a sweater and a pen an

3394
03:25:43,300 --> 03:25:46,603
additional gear. I have two questions

3395
03:25:47,300 --> 03:25:50,300
regarding the new fare system. Do we

3396
03:25:50,300 --> 03:25:53,300
have a percentage of our ridership

3397
03:25:53,300 --> 03:25:57,803
looks like as to how many of the

3398
03:25:59,300 --> 03:26:00,300
ridership have transition to the new

3399
03:26:00,300 --> 03:26:01,300
system

3400
03:26:01,300 --> 03:26:04,300
>> I don't have those numbers right

3401
03:26:04,300 --> 03:26:05,300
now. I know we would be work on those

3402
03:26:05,300 --> 03:26:09,203
numbers it's only just started. Some of

3403
03:26:10,300 --> 03:26:11,300
our big numbers will come once we get

3404
03:26:11,300 --> 03:26:12,300
the ride sponsors on so companies help

3405
03:26:12,300 --> 03:26:17,300
us get those on the system. If you go

3406
03:26:17,300 --> 03:26:18,300
downstairs you see lines in the ride

3407
03:26:18,300 --> 03:26:19,300
stores lots of customer is excited to

3408
03:26:19,300 --> 03:26:23,300
get on the new system. The old system

3409
03:26:23,300 --> 03:26:24,300
is old and the TBM don't work so lots

3410
03:26:24,300 --> 03:26:26,300
of customers are excited to get on the

3411
03:26:26,300 --> 03:26:29,603
system. I can get that for

3412
03:26:35,300 --> 03:26:38,300
[Indiscernible] I think 1 million card

3413
03:26:42,300 --> 03:26:46,203
since 2008 when the system when in place

3414
03:26:47,300 --> 03:26:48,300
those will not be all replace many

3415
03:26:48,300 --> 03:26:51,300
customers lost their cards and we don't

3416
03:26:51,300 --> 03:26:52,300
have those we don't have an exact

3417
03:26:52,300 --> 03:26:56,203
comparison to have old cards in the

3418
03:27:01,300 --> 03:27:02,300
future we can give you numbers of who

3419
03:27:02,300 --> 03:27:03,300
is on the system

3420
03:27:03,300 --> 03:27:04,300
>> Thank you for getting a sweater we

3421
03:27:04,300 --> 03:27:05,300
had lots of merchandise sales we sold

3422
03:27:05,300 --> 03:27:08,603
lots of holiday sweaters from employees

3423
03:27:09,300 --> 03:27:10,300
and from customers. The big hot items

3424
03:27:10,300 --> 03:27:16,300
some of you tried to buy we had a block

3425
03:27:18,300 --> 03:27:19,300
set a Lego set. We got one case of

3426
03:27:19,300 --> 03:27:22,300
those in and they were sold out in four

3427
03:27:22,300 --> 03:27:23,300
hours. It was just gossip in the

3428
03:27:23,300 --> 03:27:27,300
building and employees went to buy the

3429
03:27:27,300 --> 03:27:28,300
sets. We have more coming we don't know

3430
03:27:28,300 --> 03:27:30,300
when they will be arriving but they

3431
03:27:30,300 --> 03:27:33,300
have shipped and we will have more

3432
03:27:33,300 --> 03:27:34,300
those for sale soon

3433
03:27:34,300 --> 03:27:37,300
>> Wonderful one more question. Link

3434
03:27:42,300 --> 03:27:43,300
Houston is a great organization I'm

3435
03:27:43,300 --> 03:27:44,300
thankful we were able to partner and

3436
03:27:44,300 --> 03:27:47,300
have a conversation with them. I'm

3437
03:27:47,300 --> 03:27:51,203
interested to know what the feedback was

3438
03:27:54,300 --> 03:27:55,300
if you don't have that right now

3439
03:27:55,300 --> 03:27:56,300
that's okay but if you could come back

3440
03:27:56,300 --> 03:27:57,300
later

3441
03:27:57,300 --> 03:27:58,300
>> We can give you more information

3442
03:27:58,300 --> 03:28:00,300
about their ideas I don't have all

3443
03:28:00,300 --> 03:28:02,300
their comments I was not at the entire

3444
03:28:02,300 --> 03:28:03,300
meeting but the customer information

3445
03:28:03,300 --> 03:28:07,803
team led the meeting and we were headed

3446
03:28:08,300 --> 03:28:11,603
downstairs big posters of all the

3447
03:28:13,300 --> 03:28:14,300
kiosks and signs explaining how we make

3448
03:28:14,300 --> 03:28:17,300
it easier for customers and we can get

3449
03:28:17,300 --> 03:28:18,300
you other ideas. They did not know all

3450
03:28:18,300 --> 03:28:21,300
the details of what we had done to

3451
03:28:21,300 --> 03:28:25,803
improve the signs and what it goes into

3452
03:28:26,300 --> 03:28:27,300
to make the signs so it was a good

3453
03:28:27,300 --> 03:28:28,300
discussion we can get you the follow up

3454
03:28:28,300 --> 03:28:29,300
on the feedback

3455
03:28:29,300 --> 03:28:31,300
>> Thank you very much again I'm sorry

3456
03:28:31,300 --> 03:28:34,300
director Vilaseca for forgetting you

3457
03:28:35,300 --> 03:28:37,403
>> Chair of the board

3458
03:28:40,300 --> 03:28:42,300
>> As I mentioned earlier I want to

3459
03:28:42,300 --> 03:28:46,203
make sure our park and ride and

3460
03:28:47,300 --> 03:28:50,300
corporate contracts also sponsors are

3461
03:28:50,300 --> 03:28:51,300
well aware of their instructions and

3462
03:28:51,300 --> 03:28:53,300
what they need to do to make sure we

3463
03:28:53,300 --> 03:28:55,300
don't have disruption

3464
03:28:57,300 --> 03:28:58,300
>> We are working with the

3465
03:28:58,300 --> 03:28:59,300
transportation coordinators of each of

3466
03:28:59,300 --> 03:29:03,300
the companies we are following up with

3467
03:29:03,300 --> 03:29:05,300
them. All of the companies are not on

3468
03:29:05,300 --> 03:29:09,300
the new system yet this is the

3469
03:29:09,300 --> 03:29:10,300
beginning of the process. Over the next

3470
03:29:10,300 --> 03:29:11,300
few months we work with the companies

3471
03:29:11,300 --> 03:29:15,300
to make sure they have their cards, can

3472
03:29:15,300 --> 03:29:16,300
upload employees into the system and

3473
03:29:16,300 --> 03:29:18,403
distribute those two employees.

3474
03:29:20,300 --> 03:29:23,603
>> Mr. Frank, thank you so much

3475
03:29:24,300 --> 03:29:28,300
>> We will move to the next item the

3476
03:29:28,300 --> 03:29:30,300
next briefing will be Community

3477
03:29:30,300 --> 03:29:32,300
Connector update

3478
03:29:35,300 --> 03:29:38,603
>> Good afternoon I will be presenting

3479
03:29:40,300 --> 03:29:43,300
today. This is a board briefing on the

3480
03:29:43,300 --> 03:29:45,403
Community Connector service the

3481
03:29:47,300 --> 03:29:49,300
community service is the operation that

3482
03:29:49,300 --> 03:29:52,300
uses smaller electric vehicles that

3483
03:29:53,300 --> 03:29:56,300
provide local trips in designated zones

3484
03:29:56,300 --> 03:29:59,603
we been working with MV Transportation

3485
03:30:00,300 --> 03:30:04,300
to operate the service. METRO has a

3486
03:30:04,300 --> 03:30:05,300
contract with MV Transportation to

3487
03:30:05,300 --> 03:30:08,300
provide METROLift ADA service and

3488
03:30:11,300 --> 03:30:12,300
Microtransit service. The METROLift

3489
03:30:12,300 --> 03:30:14,300
service is the largest part of the

3490
03:30:14,300 --> 03:30:17,603
contract more than 90 percent of trips

3491
03:30:19,300 --> 03:30:21,300
provided are ADA trips the remaining

3492
03:30:21,300 --> 03:30:24,300
portion of the contract provides

3493
03:30:24,300 --> 03:30:25,300
Microtransit demand response open to

3494
03:30:25,300 --> 03:30:28,300
the public in designated zones that

3495
03:30:28,300 --> 03:30:31,300
services similar to the Community

3496
03:30:32,300 --> 03:30:33,300
Connector service it was natural to ask

3497
03:30:33,300 --> 03:30:36,300
MV to continue the service. We work

3498
03:30:36,300 --> 03:30:39,300
with MV they met with the current

3499
03:30:39,300 --> 03:30:41,300
operator to inspect vehicles develop an

3500
03:30:41,300 --> 03:30:43,300
operating plan and enter into an

3501
03:30:43,300 --> 03:30:46,603
agreement with the vehicle operator and

3502
03:30:48,300 --> 03:30:49,300
the app operator to continue operating

3503
03:30:49,300 --> 03:30:53,803
the service for 90 days it was a team

3504
03:30:54,300 --> 03:30:56,300
effort working with procurement legal

3505
03:30:56,300 --> 03:30:59,300
risk and operations worked with the

3506
03:30:59,300 --> 03:31:01,403
develop a contract modifications.

3507
03:31:05,300 --> 03:31:06,300
MV started operating the service with

3508
03:31:06,300 --> 03:31:09,300
the subcontractor on January 7 so we

3509
03:31:09,300 --> 03:31:12,300
are in the early stages we been

3510
03:31:12,300 --> 03:31:16,300
operating for six days we will continue

3511
03:31:16,300 --> 03:31:17,300
to evaluate the service we are looking

3512
03:31:17,300 --> 03:31:19,300
to enhance driver training and

3513
03:31:19,300 --> 03:31:22,300
requirements we will be introducing

3514
03:31:22,300 --> 03:31:26,203
fare equipment or apt a solution to

3515
03:31:27,300 --> 03:31:30,300
collect fares we will continue to

3516
03:31:30,300 --> 03:31:31,300
evaluate the service by developing key

3517
03:31:31,300 --> 03:31:32,300
performance indicators determine if

3518
03:31:32,300 --> 03:31:34,300
adjustments are needed and continue

3519
03:31:34,300 --> 03:31:37,300
working toward the best customer

3520
03:31:42,300 --> 03:31:43,300
service experience we can. Is a short

3521
03:31:43,300 --> 03:31:44,300
briefing because we just started a few

3522
03:31:44,300 --> 03:31:45,300
days ago

3523
03:31:45,300 --> 03:31:47,403
>> Are there any questions?

3524
03:31:48,300 --> 03:31:52,300
>> Thank you so much we know it is

3525
03:31:52,300 --> 03:31:55,603
early thank you for your presentation.

3526
03:31:56,300 --> 03:31:58,300
A final breathing is the monthly

3527
03:31:58,300 --> 03:32:00,403
operation report Kurt Luhrsen

3528
03:32:05,300 --> 03:32:09,300
>> Thank you Reverend Preston I will be

3529
03:32:09,300 --> 03:32:12,300
giving the update for January covering

3530
03:32:12,300 --> 03:32:15,603
the performance for the month of

3531
03:32:17,300 --> 03:32:20,300
December. Over all ridership for local

3532
03:32:20,300 --> 03:32:23,300
bus continued the trend of slow steady

3533
03:32:23,300 --> 03:32:26,300
increases we've seen post covid

3534
03:32:30,300 --> 03:32:31,300
Curb2Curb we have expanded that in the

3535
03:32:31,300 --> 03:32:34,300
last year so that continues to grow as

3536
03:32:34,300 --> 03:32:38,300
does our commuter park and ride services

3537
03:32:38,300 --> 03:32:42,300
as more and more employees are coming

3538
03:32:42,300 --> 03:32:43,300
back to work downtown and more

3539
03:32:43,300 --> 03:32:44,300
employees come to work more days of the

3540
03:32:44,300 --> 03:32:47,300
week. That continues to grow. Rail

3541
03:32:47,300 --> 03:32:51,203
right now continues to lag, we are

3542
03:32:53,300 --> 03:32:54,300
working on a number of projects to

3543
03:32:54,300 --> 03:32:57,300
improve that experience for folks, we

3544
03:32:57,300 --> 03:33:01,803
hope to see an improvement as the year

3545
03:33:02,300 --> 03:33:05,300
continues this calendar year. Next

3546
03:33:05,300 --> 03:33:08,603
slide. Digging into more detail, our

3547
03:33:11,300 --> 03:33:15,300
on-time performance was good. I want to

3548
03:33:15,300 --> 03:33:18,300
say I'm very proud of our bus

3549
03:33:18,300 --> 03:33:19,300
operations staff. This is the first

3550
03:33:19,300 --> 03:33:22,300
time on-time performance has hit 80

3551
03:33:23,300 --> 03:33:27,300
percent on the local bus since we moved

3552
03:33:27,300 --> 03:33:31,300
to account every point by the second

3553
03:33:31,300 --> 03:33:34,300
system 20 years ago. That is a huge

3554
03:33:34,300 --> 03:33:37,300
achievement and that goes to the work

3555
03:33:37,300 --> 03:33:41,300
we are doing in many areas of bus

3556
03:33:41,300 --> 03:33:42,300
operations. That's not just one group

3557
03:33:42,300 --> 03:33:43,300
that's from the scheduling team

3558
03:33:43,300 --> 03:33:46,603
supervision team on the street. Bus

3559
03:33:47,300 --> 03:33:50,603
control who is monitoring the service

3560
03:33:51,300 --> 03:33:52,300
in real time, we have standby buses to

3561
03:33:52,300 --> 03:33:54,300
step in when things don't go as planned

3562
03:33:54,300 --> 03:33:58,300
to keep the service moving as well as

3563
03:33:58,300 --> 03:34:01,300
communication team to alert customers

3564
03:34:01,300 --> 03:34:02,300
what's going on to make sure we can get

3565
03:34:02,300 --> 03:34:06,300
everybody where they need to go as

3566
03:34:06,300 --> 03:34:07,300
quickly as possible. Very proud of the

3567
03:34:07,300 --> 03:34:09,300
effort the team has done, I'd be remiss

3568
03:34:09,300 --> 03:34:13,803
if I did not point that out. We

3569
03:34:16,300 --> 03:34:17,300
continue to increase our passenger

3570
03:34:17,300 --> 03:34:20,300
counts year-over-year for the month of

3571
03:34:20,300 --> 03:34:23,603
December. Park and ride similar trends.

3572
03:34:24,300 --> 03:34:26,300
Good on-time performance since we made

3573
03:34:26,300 --> 03:34:30,203
that change in the fall and early

3574
03:34:31,300 --> 03:34:34,300
winter. We adjusted some deadhead times

3575
03:34:34,300 --> 03:34:38,300
as TxDOT took some roadway capacity out

3576
03:34:38,300 --> 03:34:39,300
of the freeway, we adjust how buses get

3577
03:34:39,300 --> 03:34:42,300
in and out of downtown to improve

3578
03:34:42,300 --> 03:34:45,300
on-time performance. That has studied

3579
03:34:45,300 --> 03:34:49,300
our decline and we are pleased with

3580
03:34:49,300 --> 03:34:52,300
those results. The park and ride

3581
03:34:52,300 --> 03:34:53,300
ridership rebounds strongly month over

3582
03:34:53,300 --> 03:34:56,603
month compared to last year. Mean

3583
03:35:01,300 --> 03:35:02,300
distance between failures the team is

3584
03:35:02,300 --> 03:35:04,300
doing a good job keeping the service on

3585
03:35:04,300 --> 03:35:06,300
the street. They look for ways to

3586
03:35:06,300 --> 03:35:10,203
improve pullout. The new buses roll in.

3587
03:35:11,300 --> 03:35:13,300
They have been excellent for the most

3588
03:35:13,300 --> 03:35:17,203
part as they hit the street the

3589
03:35:18,300 --> 03:35:19,300
customers appreciate that. The

3590
03:35:19,300 --> 03:35:22,603
operators like the new bells and

3591
03:35:23,300 --> 03:35:26,603
whistles and everything on there as

3592
03:35:27,300 --> 03:35:28,300
opposed everybody appreciates driving a

3593
03:35:28,300 --> 03:35:31,300
new vehicle as opposed to a 14-year-old

3594
03:35:31,300 --> 03:35:32,300
vehicle. That is very positive and

3595
03:35:32,300 --> 03:35:35,603
everybody is responding well to that.

3596
03:35:36,300 --> 03:35:37,300
And the reliability has been good as

3597
03:35:37,300 --> 03:35:41,203
well as you see from the statistics.

3598
03:35:45,300 --> 03:35:46,300
Rail performance we've continued our

3599
03:35:46,300 --> 03:35:49,300
improvements on the red line in terms

3600
03:35:49,300 --> 03:35:50,300
of on-time performance after we have

3601
03:35:50,300 --> 03:35:53,300
those changes made to the signal in

3602
03:35:53,300 --> 03:35:57,300
September and October. We are back up

3603
03:35:57,300 --> 03:36:00,300
to our 93 percent goal on the red line

3604
03:36:00,300 --> 03:36:03,300
and looking to make further

3605
03:36:04,300 --> 03:36:05,300
improvements to that. As I mentioned,

3606
03:36:05,300 --> 03:36:09,203
we continue to see the same 15 to 18

3607
03:36:10,300 --> 03:36:14,300
percent decline month over month on the

3608
03:36:14,300 --> 03:36:16,300
red line this year. We're working on

3609
03:36:16,300 --> 03:36:19,603
that companywide to reverse the trend.

3610
03:36:20,300 --> 03:36:23,300
Next slide. Green and purple not as

3611
03:36:23,300 --> 03:36:26,300
pronounced as the red line. On-time

3612
03:36:26,300 --> 03:36:29,603
performance very strong on green and

3613
03:36:30,300 --> 03:36:33,603
purple. The ridership is down slightly.

3614
03:36:34,300 --> 03:36:39,300
Not as much as red. And we are hoping

3615
03:36:39,300 --> 03:36:43,203
to double our efforts and improve that.

3616
03:36:47,300 --> 03:36:49,300
Next slide. Good reliability. We talked

3617
03:36:49,300 --> 03:36:50,300
for a number of months on the projects

3618
03:36:50,300 --> 03:36:53,300
we are doing in real maintenance to get

3619
03:36:53,300 --> 03:36:56,300
the cars retrofitted and cleaned up,

3620
03:36:56,300 --> 03:37:00,203
get improvements made to them in a

3621
03:37:01,300 --> 03:37:02,300
number of areas. We are starting to

3622
03:37:02,300 --> 03:37:05,300
show signs of good on-time good

3623
03:37:05,300 --> 03:37:08,603
reliability with the vehicles as we

3624
03:37:12,300 --> 03:37:14,300
move forward. Next slide. METROLift

3625
03:37:14,300 --> 03:37:17,603
performance again I could not be

3626
03:37:19,300 --> 03:37:23,300
happier. We had a little blip on

3627
03:37:23,300 --> 03:37:24,300
on-time performance last month. We

3628
03:37:24,300 --> 03:37:27,300
spend a lot of time talking about the

3629
03:37:27,300 --> 03:37:28,300
fare system. We have introduced a new

3630
03:37:28,300 --> 03:37:32,803
way for people to book their rides on

3631
03:37:33,300 --> 03:37:35,300
METROLift as well as how we schedule it

3632
03:37:35,300 --> 03:37:39,300
and dispatch them using the new app it

3633
03:37:39,300 --> 03:37:43,300
has taken a lot of people a lot of

3634
03:37:43,300 --> 03:37:44,300
effort and over time call volumes went

3635
03:37:44,300 --> 03:37:46,300
up with questions about the system the

3636
03:37:46,300 --> 03:37:48,300
length of time it takes to handle folks

3637
03:37:48,300 --> 03:37:52,300
go up those numbers are coming down and

3638
03:37:52,300 --> 03:37:57,300
we start to get a handle on how to use

3639
03:37:57,300 --> 03:37:58,300
the system. Every time we make a change

3640
03:37:58,300 --> 03:38:01,603
throughout the day it recalculates the

3641
03:38:04,300 --> 03:38:07,300
optimum assignment of vehicles and trip

3642
03:38:07,300 --> 03:38:10,300
locations. We really expect to see

3643
03:38:10,300 --> 03:38:12,403
better customer experience moving

3644
03:38:13,300 --> 03:38:15,300
forward. We had our highest on-time

3645
03:38:15,300 --> 03:38:18,300
performance for METROLift last month.

3646
03:38:20,300 --> 03:38:22,300
As you can see the ridership continues

3647
03:38:22,300 --> 03:38:25,603
to steadily grow. Next slide. Good

3648
03:38:28,300 --> 03:38:29,300
reliability. Many vehicles have been

3649
03:38:29,300 --> 03:38:33,803
replaced in the last year and a half.

3650
03:38:34,300 --> 03:38:35,300
Are contractors do a good job of

3651
03:38:35,300 --> 03:38:38,300
maintaining them and keeping them on

3652
03:38:38,300 --> 03:38:42,203
the street. Our hot lanes all our

3653
03:38:47,300 --> 03:38:48,300
meeting the standards I think I will be

3654
03:38:48,300 --> 03:38:49,300
asking to make a presentation to give

3655
03:38:49,300 --> 03:38:53,203
you more detail. If you remember three

3656
03:38:55,300 --> 03:38:58,300
months ago we made some changes on the

3657
03:38:58,300 --> 03:39:02,203
59 North corridor as to when the toll

3658
03:39:03,300 --> 03:39:07,803
would be the highest and when we would

3659
03:39:11,300 --> 03:39:12,300
exclude non-HOV users from the lanes to

3660
03:39:12,300 --> 03:39:16,803
make sure we could get speeds up. We

3661
03:39:17,300 --> 03:39:18,300
want to come back and tell the story of

3662
03:39:18,300 --> 03:39:21,300
what we saw on how people have responded

3663
03:39:21,300 --> 03:39:24,300
and how speeds have improved and it's

3664
03:39:24,300 --> 03:39:26,300
flowing much better for the HOV and HOT

3665
03:39:26,300 --> 03:39:29,300
including the bus service in that

3666
03:39:29,300 --> 03:39:33,203
corridor. Very positive with all of our

3667
03:39:36,300 --> 03:39:38,300
speeds now. Next slide. I want to

3668
03:39:38,300 --> 03:39:40,300
highlight you heard from Russ about the

3669
03:39:40,300 --> 03:39:41,300
marketing communications slide of the

3670
03:39:41,300 --> 03:39:45,203
shutdowns we had in December. This is

3671
03:39:47,300 --> 03:39:51,803
very critical work for the rail it does

3672
03:39:54,300 --> 03:39:57,603
not just magically operate without a

3673
03:39:58,300 --> 03:39:59,300
whole lot of effort and maintenance

3674
03:39:59,300 --> 03:40:03,300
over time and it is quite exciting to

3675
03:40:03,300 --> 03:40:07,300
go out and see the fireworks going off

3676
03:40:07,300 --> 03:40:09,300
as they are grinding the rail the

3677
03:40:09,300 --> 03:40:13,203
picture second to the right someone is

3678
03:40:16,300 --> 03:40:18,300
grinding the rail and getting ready to

3679
03:40:18,300 --> 03:40:23,403
take it out you see on the far right

3680
03:40:24,300 --> 03:40:25,300
there welding it at a temperature you

3681
03:40:25,300 --> 03:40:29,203
don't want to go anywhere near and

3682
03:40:30,300 --> 03:40:31,300
making sure the two pieces of metal

3683
03:40:31,300 --> 03:40:34,300
rail can be bounded together and work

3684
03:40:34,300 --> 03:40:37,300
seamlessly and smoothly for customers.

3685
03:40:41,300 --> 03:40:42,300
You see a picture of what you don't see

3686
03:40:42,300 --> 03:40:44,300
on the bus side is service supervisors

3687
03:40:44,300 --> 03:40:47,603
out there manning the lines and

3688
03:40:48,300 --> 03:40:49,300
communicating with customers making

3689
03:40:49,300 --> 03:40:52,300
sure the bus service replacement

3690
03:40:53,300 --> 03:40:54,300
services working. Because the rail

3691
03:40:54,300 --> 03:40:57,300
shutdown doesn't mean people have a

3692
03:40:57,300 --> 03:40:58,300
place to go. I've got a picture the bus

3693
03:40:58,300 --> 03:41:00,300
going through the construction zone and

3694
03:41:00,300 --> 03:41:03,300
the picture to the far left, seeing the

3695
03:41:03,300 --> 03:41:07,803
amount they have to dig out. What this

3696
03:41:08,300 --> 03:41:09,300
work was, three of the four locations

3697
03:41:09,300 --> 03:41:13,203
where the rail line crosses they are

3698
03:41:15,300 --> 03:41:17,300
called diamonds. We replaced three of

3699
03:41:17,300 --> 03:41:19,300
the four diamonds in this four-day

3700
03:41:19,300 --> 03:41:23,300
work. You can see the amount of

3701
03:41:23,300 --> 03:41:26,603
concrete they have to jackhammer out,

3702
03:41:28,300 --> 03:41:32,300
saw cut the damaged part of the rail off

3703
03:41:32,300 --> 03:41:35,300
it's quite a lot of heavy dirty work.

3704
03:41:35,300 --> 03:41:40,403
We have done this in the dead of summer

3705
03:41:42,300 --> 03:41:43,300
when it's 100 degrees. We had our first

3706
03:41:43,300 --> 03:41:45,300
time replacement last year it was

3707
03:41:45,300 --> 03:41:47,403
hovering above freezing, about 38

3708
03:41:49,300 --> 03:41:53,300
degrees last year. It was more pleasant

3709
03:41:53,300 --> 03:41:54,300
temperature wise this year. Are

3710
03:41:54,300 --> 03:41:56,300
contractors and maintenance of way

3711
03:41:56,300 --> 03:42:00,300
crews are dedicated and do a dynamite

3712
03:42:00,300 --> 03:42:04,300
job. I want to give them props for what

3713
03:42:04,300 --> 03:42:05,300
they do every day and focus on the

3714
03:42:05,300 --> 03:42:08,300
importance of this kind of maintenance.

3715
03:42:08,300 --> 03:42:11,300
We replaced three of the four diamonds

3716
03:42:11,300 --> 03:42:14,300
this weekend. One of the welds you see

3717
03:42:14,300 --> 03:42:18,300
on the right if it is that particular

3718
03:42:18,300 --> 03:42:21,300
one, one of the welds did not work to

3719
03:42:21,300 --> 03:42:24,603
our satisfaction. It was showing signs

3720
03:42:25,300 --> 03:42:27,300
of weakness. We could of gotten a bad

3721
03:42:27,300 --> 03:42:29,300
batch of thermite, a number of things

3722
03:42:29,300 --> 03:42:32,300
could of cause that. We will be going

3723
03:42:32,300 --> 03:42:36,300
back in the next shutdown in February

3724
03:42:36,300 --> 03:42:40,300
to cut out that small piece of rail

3725
03:42:40,300 --> 03:42:44,300
input in a replacement. This is why we

3726
03:42:44,300 --> 03:42:45,300
do these things repeatedly. I know they

3727
03:42:45,300 --> 03:42:48,300
are a hassle nobody likes to show up.

3728
03:42:48,300 --> 03:42:49,300
They show up to the rail line and they

3729
03:42:49,300 --> 03:42:52,300
don't want to get on a bus. It's a lot

3730
03:42:52,300 --> 03:42:55,300
of work for customer service to answer

3731
03:42:55,300 --> 03:42:58,300
questions but it's so important to keep

3732
03:42:58,300 --> 03:42:59,300
the rail line running particularly when

3733
03:42:59,300 --> 03:43:02,300
we have major events like FIFA if we

3734
03:43:02,300 --> 03:43:06,803
wait until the last minute and the rail

3735
03:43:07,300 --> 03:43:08,300
line fails we have to continue to go

3736
03:43:08,300 --> 03:43:10,300
over this five miles an hour. If you

3737
03:43:10,300 --> 03:43:13,300
have written the rail line it can get

3738
03:43:13,300 --> 03:43:16,300
up to 35 or 40 miles per hour. Five

3739
03:43:16,300 --> 03:43:20,203
miles per hour is very slow. Noticeably

3740
03:43:22,300 --> 03:43:23,300
slow. So we are looking forward to

3741
03:43:23,300 --> 03:43:25,300
getting this last one fixed and

3742
03:43:25,300 --> 03:43:28,300
hopefully getting better welds out

3743
03:43:28,300 --> 03:43:31,300
there as we look for ways to improve

3744
03:43:31,300 --> 03:43:34,603
our service and make sure it's

3745
03:43:35,300 --> 03:43:36,300
top-notch for users. I'm happy to

3746
03:43:36,300 --> 03:43:37,300
answer any questions

3747
03:43:37,300 --> 03:43:39,403
>> That is our report

3748
03:43:41,300 --> 03:43:44,300
>> Thank you for that update. Also

3749
03:43:44,300 --> 03:43:46,300
thank you for your coordination. I know

3750
03:43:46,300 --> 03:43:50,803
there is a lot of events and activity

3751
03:43:51,300 --> 03:43:54,300
you have to coordinate around to do the

3752
03:43:54,300 --> 03:43:58,300
work. Also doing it in advance of

3753
03:43:58,300 --> 03:44:01,300
events upcoming so thank you

3754
03:44:03,300 --> 03:44:06,603
>> Any other questions or comments from

3755
03:44:07,300 --> 03:44:09,300
board members? Allow me to say thank

3756
03:44:09,300 --> 03:44:13,300
you to the board members in attendance

3757
03:44:13,300 --> 03:44:14,300
to the meeting. Mayor Fry had to leave

3758
03:44:14,300 --> 03:44:18,300
early but he began with us thank you

3759
03:44:18,300 --> 03:44:19,300
board member Ponce Board member

3760
03:44:19,300 --> 03:44:21,300
Vilaseca Board Member Han to our Chair

3761
03:44:21,300 --> 03:44:25,203
and interim president and CEO the time

3762
03:44:28,300 --> 03:44:30,300
is 12:48 PM and this concludes the

3763
03:44:30,300 --> 03:44:31,300
customer experience operation business

3764
03:44:31,300 --> 03:44:33,300
development committee meeting

3765
03:44:33,300 --> 03:44:36,603
>> Good afternoon we are beginning our

3766
03:44:53,300 --> 03:44:56,300
public safety committee meeting. The

3767
03:44:56,300 --> 03:44:57,300
time is 1248 are there any public

3768
03:44:57,300 --> 03:44:59,300
comments

3769
03:45:00,300 --> 03:45:02,300
>> One, Dominic Maisoc

3770
03:45:04,300 --> 03:45:08,803
>> Reverend can you hear me? Yes I hear

3771
03:45:09,300 --> 03:45:11,300
you loud and clear. You can start my

3772
03:45:11,300 --> 03:45:15,203
180. I want to make a comment about

3773
03:45:18,300 --> 03:45:21,603
those four diamonds at Central Station

3774
03:45:22,300 --> 03:45:26,803
Junction area. My read of this is those

3775
03:45:30,300 --> 03:45:31,300
rails highly specialized crossing, not

3776
03:45:31,300 --> 03:45:35,803
only do you have the gutter for the

3777
03:45:37,300 --> 03:45:40,603
light rail, those look like very

3778
03:45:46,300 --> 03:45:47,300
expensive pieces of track. I don't mind

3779
03:45:47,300 --> 03:45:50,300
the LRT cars crossing those diamonds at

3780
03:45:50,300 --> 03:45:54,300
slow speed so we get much life as we

3781
03:45:54,300 --> 03:45:58,203
can. Chief, I appreciate you and I

3782
03:46:04,300 --> 03:46:08,300
appreciate Tom Jasien. If I see a

3783
03:46:08,300 --> 03:46:12,203
problem I text you. I appreciate that

3784
03:46:14,300 --> 03:46:16,300
one-on-one information or conversation

3785
03:46:16,300 --> 03:46:19,300
we are having. One thing though and I

3786
03:46:19,300 --> 03:46:22,300
saw something the other day it was

3787
03:46:22,300 --> 03:46:25,300
yesterday. At the city Council meeting

3788
03:46:25,300 --> 03:46:28,300
I went down to the [Indiscernible] to

3789
03:46:28,300 --> 03:46:32,803
eat which is main and capital. I come

3790
03:46:35,300 --> 03:46:38,300
out at 730. One thing I am noticing is

3791
03:46:38,300 --> 03:46:43,403
as the sun is going down, all of the

3792
03:46:46,300 --> 03:46:50,203
homeless come out. Again, this is a

3793
03:46:51,300 --> 03:46:54,300
situation, not just METRO or METRO PD

3794
03:46:54,300 --> 03:46:58,203
problem, this is a citywide problem. It

3795
03:47:03,300 --> 03:47:04,300
seems like and I've noticed several

3796
03:47:04,300 --> 03:47:05,300
times I've been in the downtown area,

3797
03:47:05,300 --> 03:47:08,603
people are using the red line

3798
03:47:12,300 --> 03:47:13,300
[Indiscernible] my observations have

3799
03:47:13,300 --> 03:47:17,803
been on the red line of course, people

3800
03:47:19,300 --> 03:47:22,603
use the transit facilities as shelters.

3801
03:47:26,300 --> 03:47:27,300
There's also problems at the

3802
03:47:27,300 --> 03:47:29,300
[Indiscernible] station on the red

3803
03:47:29,300 --> 03:47:31,300
line. I think there may be a solution

3804
03:47:31,300 --> 03:47:35,300
chief and this is in terms of Moody

3805
03:47:35,300 --> 03:47:38,603
Park. I noticed the Harris County

3806
03:47:40,300 --> 03:47:43,603
sheriff's office is watching the red

3807
03:47:44,300 --> 03:47:45,300
line north to Northline I think the

3808
03:47:45,300 --> 03:47:48,300
Houston city Council has approved

3809
03:47:50,300 --> 03:47:51,300
having Moody Park being under the watch

3810
03:47:51,300 --> 03:47:54,603
of the Harris County Parks Department

3811
03:47:57,300 --> 03:47:59,300
and that might be an incentive for

3812
03:47:59,300 --> 03:48:02,603
Harris County sheriffs to Park and

3813
03:48:03,300 --> 03:48:07,300
watch stuff at the park as well as

3814
03:48:07,300 --> 03:48:10,300
using the restroom I know there are

3815
03:48:10,300 --> 03:48:14,203
restrooms at Moody Park that also gives

3816
03:48:15,300 --> 03:48:19,203
us an opportunity to leverage that to

3817
03:48:20,300 --> 03:48:23,300
also watching the park and the red

3818
03:48:23,300 --> 03:48:27,300
line. I have those on the north end and

3819
03:48:27,300 --> 03:48:32,403
it's not as many people it it could be

3820
03:48:34,300 --> 03:48:35,300
the homeless situation could be our

3821
03:48:35,300 --> 03:48:38,603
customer base is moving somewhere else

3822
03:48:40,300 --> 03:48:43,603
because on [Indiscernible] that line is

3823
03:48:45,300 --> 03:48:47,300
booming. Then 96 which I ride to the

3824
03:48:47,300 --> 03:48:51,203
rail is booming. So I don't know,

3825
03:48:52,300 --> 03:48:54,300
lastly I was talking about the

3826
03:48:54,300 --> 03:48:55,300
[Indiscernible] I think part of the

3827
03:48:55,300 --> 03:49:00,403
thing is you need to get part of your

3828
03:49:01,300 --> 03:49:05,803
team a part of METRO staff and riders

3829
03:49:07,300 --> 03:49:09,300
like myself we need to form a task

3830
03:49:09,300 --> 03:49:13,803
force and see what we can do with

3831
03:49:14,300 --> 03:49:17,300
making fares better, better enforcement

3832
03:49:19,300 --> 03:49:21,300
other things. Link Houston is a good

3833
03:49:21,300 --> 03:49:25,300
idea but there are other people that

3834
03:49:25,300 --> 03:49:28,603
ride the system. You have 30 seconds.

3835
03:49:31,300 --> 03:49:35,803
All riders from all parts of the system

3836
03:49:39,300 --> 03:49:40,300
on all forms of the system and maybe

3837
03:49:40,300 --> 03:49:41,300
together we can come up with ideas for

3838
03:49:41,300 --> 03:49:42,300
safety and improving enforcement of the

3839
03:49:42,300 --> 03:49:43,300
rules of the system I have no other

3840
03:49:43,300 --> 03:49:46,300
comments back to you Reverend

3841
03:49:49,300 --> 03:49:51,300
>> Thank you Mr. Meisel that concludes

3842
03:49:51,300 --> 03:49:55,300
the public comments. At this time we

3843
03:49:55,300 --> 03:49:58,603
will have opening public safety message

3844
03:49:59,300 --> 03:50:01,300
to promote safety awareness. Santiago

3845
03:50:01,300 --> 03:50:02,300
Osorio

3846
03:50:02,300 --> 03:50:05,603
>> Thank you members of the committee

3847
03:50:06,300 --> 03:50:07,300
good afternoon. This month we are

3848
03:50:07,300 --> 03:50:09,403
serving national human traffic

3849
03:50:10,300 --> 03:50:11,300
intervention month. January is the

3850
03:50:11,300 --> 03:50:14,300
month to focus on human trafficking at

3851
03:50:14,300 --> 03:50:17,300
METRO the safety of riders is a top

3852
03:50:17,300 --> 03:50:18,300
priority. During this month we

3853
03:50:18,300 --> 03:50:21,300
encourage the community to stay alert

3854
03:50:21,300 --> 03:50:23,300
and look out while using the transit

3855
03:50:23,300 --> 03:50:25,300
system human trafficking can occur

3856
03:50:25,300 --> 03:50:28,300
anywhere including the public system.

3857
03:50:28,300 --> 03:50:32,300
Being aware can save lives. If you

3858
03:50:32,300 --> 03:50:35,300
notice anyone that seems suspicious

3859
03:50:36,300 --> 03:50:37,300
trust your instincts. Signs of

3860
03:50:37,300 --> 03:50:40,300
trafficking include being aware of

3861
03:50:40,300 --> 03:50:42,403
location suspicious behavior and

3862
03:50:43,300 --> 03:50:46,300
activities see or take a look at

3863
03:50:46,300 --> 03:50:48,300
customer that are unable to speak for

3864
03:50:48,300 --> 03:50:51,603
themselves, that they look like they

3865
03:50:54,300 --> 03:50:55,300
are out of place, if they are fearful

3866
03:50:55,300 --> 03:50:57,300
of control by another person. Contact

3867
03:50:57,300 --> 03:51:00,603
the police department and make a

3868
03:51:01,300 --> 03:51:04,603
report. Police Department has a 24 hour

3869
03:51:05,300 --> 03:51:08,603
hotline, also a direct line at

3870
03:51:10,300 --> 03:51:14,300
713-224-2677. Were reported to one of

3871
03:51:14,300 --> 03:51:17,300
the transit employees you can also

3872
03:51:17,300 --> 03:51:20,300
contact the human traffic hotline at

3873
03:51:20,300 --> 03:51:24,300
1-888-373-7888. Your awareness can make

3874
03:51:24,300 --> 03:51:26,300
a difference together we can keep

3875
03:51:26,300 --> 03:51:28,300
transit safe thank you

3876
03:51:28,300 --> 03:51:32,203
>> Thank you so much for that public

3877
03:51:34,300 --> 03:51:38,300
safety message. I'd like to take an

3878
03:51:38,300 --> 03:51:40,300
opportunity to say in December 2025 we

3879
03:51:40,300 --> 03:51:44,300
we're excited about coming into a new

3880
03:51:44,300 --> 03:51:48,203
year we made it to January 2026 with

3881
03:51:49,300 --> 03:51:50,300
excitement and expectation the amazing

3882
03:51:50,300 --> 03:51:53,300
thing has happened this month, we've

3883
03:51:53,300 --> 03:51:56,300
been faced with an unexpected shooting.

3884
03:51:56,300 --> 03:52:00,203
I believe as an agency, everything we

3885
03:52:01,300 --> 03:52:03,300
can do to place safety measures in

3886
03:52:03,300 --> 03:52:07,803
place is a very important. We have a

3887
03:52:09,300 --> 03:52:10,300
wonderful METRO police team. I want to

3888
03:52:10,300 --> 03:52:15,300
say thank you for all you do. Thank you

3889
03:52:15,300 --> 03:52:16,300
for what you are doing and we respect

3890
03:52:16,300 --> 03:52:19,300
the fact that your lives are on the

3891
03:52:19,300 --> 03:52:24,300
line for us. We will move now to the

3892
03:52:24,300 --> 03:52:27,603
action item number three. Mr. Domingo

3893
03:52:29,300 --> 03:52:31,300
[Indiscernible]

3894
03:52:33,300 --> 03:52:37,203
>> The purpose of this is to implement

3895
03:52:38,300 --> 03:52:39,300
unarmed security guard services across

3896
03:52:39,300 --> 03:52:42,300
all METRO properties facilities and

3897
03:52:43,300 --> 03:52:45,300
parking areas. The services will

3898
03:52:45,300 --> 03:52:46,300
include served and response

3899
03:52:46,300 --> 03:52:49,300
capabilities to support special events

3900
03:52:49,300 --> 03:52:51,403
and emergencies. I'm requesting

3901
03:52:54,300 --> 03:52:55,300
authorization Interim President CEO to

3902
03:52:55,300 --> 03:52:56,300
execute a three-year contract with two

3903
03:52:56,300 --> 03:52:58,300
one-year options with InterCon Security

3904
03:52:58,300 --> 03:52:59,300
systems from armed security services

3905
03:52:59,300 --> 03:53:03,203
for a maximum contract amount not to

3906
03:53:08,300 --> 03:53:10,403
exceed $49 million. InterCon Security

3907
03:53:13,300 --> 03:53:14,300
has committed to 20 percent small

3908
03:53:14,300 --> 03:53:16,403
business participation by utilizing

3909
03:53:17,300 --> 03:53:20,300
patrol division LLC the contract

3910
03:53:21,300 --> 03:53:22,300
effective April 15, 2026 funding is

3911
03:53:22,300 --> 03:53:25,300
included in the FY 26 operating budget

3912
03:53:25,300 --> 03:53:27,403
>> Are there any questions?

3913
03:53:28,300 --> 03:53:30,300
>> Board Member Han

3914
03:53:32,300 --> 03:53:35,300
>> Do we have something similar to this

3915
03:53:35,300 --> 03:53:38,603
contract this upcoming contract now? is

3916
03:53:43,300 --> 03:53:44,300
this something we do have or is that a

3917
03:53:44,300 --> 03:53:45,300
new contract we are going to have

3918
03:53:45,300 --> 03:53:46,300
>> Is a little bit of both. We

3919
03:53:46,300 --> 03:53:49,603
currently have a contract although the

3920
03:53:50,300 --> 03:53:51,300
new contract is different than the

3921
03:53:51,300 --> 03:53:53,300
current contract

3922
03:53:54,300 --> 03:53:56,403
>> In size and scope

3923
03:53:57,300 --> 03:53:58,300
>> So right now we do have something

3924
03:53:58,300 --> 03:54:02,203
similar but it's a different than the

3925
03:54:03,300 --> 03:54:04,300
new contract we will have

3926
03:54:04,300 --> 03:54:07,300
>> We have an unarmed contract

3927
03:54:07,300 --> 03:54:11,300
currently but the scope of work for the

3928
03:54:11,300 --> 03:54:14,300
existing contract is very different

3929
03:54:14,300 --> 03:54:15,300
than what is proposed

3930
03:54:15,300 --> 03:54:17,300
>> Would you explain the difference so

3931
03:54:17,300 --> 03:54:19,300
folks are aware

3932
03:54:22,300 --> 03:54:25,300
>> The existing requirement is for the

3933
03:54:25,300 --> 03:54:28,300
security guard force more entry-level

3934
03:54:30,300 --> 03:54:31,300
than the current contract. The proposed

3935
03:54:31,300 --> 03:54:33,300
contract requires a higher security

3936
03:54:33,300 --> 03:54:37,300
license a level II license from the

3937
03:54:37,300 --> 03:54:40,300
state. The proposed contract will

3938
03:54:41,300 --> 03:54:43,300
require level II license. The uniforms

3939
03:54:43,300 --> 03:54:44,300
equipment training and background

3940
03:54:44,300 --> 03:54:47,300
requirements for personnel will be

3941
03:54:47,300 --> 03:54:48,300
different as well as an increased

3942
03:54:48,300 --> 03:54:51,603
presence with the new contract staffing

3943
03:54:56,300 --> 03:54:57,300
certain posts that don't currently exist

3944
03:54:57,300 --> 03:54:58,300
>> So besides the higher level of the

3945
03:54:58,300 --> 03:55:02,300
security force in the new contract, as

3946
03:55:02,300 --> 03:55:06,203
a member of unarmed security force do

3947
03:55:09,300 --> 03:55:10,300
we have many more guards in the new

3948
03:55:10,300 --> 03:55:13,300
contract compared to the older one

3949
03:55:13,300 --> 03:55:16,603
>> Yes. The hourly increase will be

3950
03:55:18,300 --> 03:55:20,300
approximately 1000 hours weekly. The

3951
03:55:20,300 --> 03:55:23,300
coverage will expand. We have

3952
03:55:25,300 --> 03:55:26,300
approximately 80 guard force personnel

3953
03:55:26,300 --> 03:55:28,300
that will increase to 120

3954
03:55:28,300 --> 03:55:30,300
>> Alright thank you

3955
03:55:35,300 --> 03:55:36,300
>> Any other questions? Thank you so

3956
03:55:36,300 --> 03:55:40,203
much we will move the item forward.

3957
03:55:43,300 --> 03:55:46,603
>> We will proceed with the briefings

3958
03:55:47,300 --> 03:55:50,603
the monthly police and security report

3959
03:55:52,300 --> 03:55:53,300
Chief Ban Tien police and security

3960
03:55:53,300 --> 03:55:54,300
update

3961
03:55:54,300 --> 03:55:57,603
>> Good morning good afternoon Board of

3962
03:56:01,300 --> 03:56:02,300
Directors and Mr. Jasien this will be

3963
03:56:02,300 --> 03:56:05,300
our public safety briefing for

3964
03:56:07,300 --> 03:56:11,203
December. The key take away is we

3965
03:56:13,300 --> 03:56:16,300
engaged our metrics based on major

3966
03:56:16,300 --> 03:56:19,300
Groups. offenses a are more serious

3967
03:56:19,300 --> 03:56:21,300
and b less serious since the beginning

3968
03:56:21,300 --> 03:56:26,403
of the fiscal year we have seen a good

3969
03:56:27,300 --> 03:56:28,300
trend trending down and we would like

3970
03:56:28,300 --> 03:56:31,603
to continue to maintain the trend.

3971
03:56:37,300 --> 03:56:38,300
[Indiscernible] incident I want to

3972
03:56:38,300 --> 03:56:40,300
highlight the fact that our two biggest

3973
03:56:40,300 --> 03:56:43,603
location problem locations are the bus

3974
03:56:44,300 --> 03:56:47,300
stop and bus shelters. And the LRV

3975
03:56:47,300 --> 03:56:48,300
platform the simple fact that we do

3976
03:56:48,300 --> 03:56:51,300
share the space like any major city

3977
03:56:51,300 --> 03:56:52,300
with the city of Houston and try to

3978
03:56:52,300 --> 03:56:56,803
prevent as much as we can the reality

3979
03:56:57,300 --> 03:56:58,300
is we are reflection of the city

3980
03:56:58,300 --> 03:57:01,300
because we share the space

3981
03:57:06,300 --> 03:57:07,300
[Indiscernible] biggest problems

3982
03:57:07,300 --> 03:57:09,300
because of that we are serving a lot of

3983
03:57:09,300 --> 03:57:11,403
resources at those locations

3984
03:57:13,300 --> 03:57:14,300
enforcement, we have seen

3985
03:57:14,300 --> 03:57:16,300
[Indiscernible] with those contact with

3986
03:57:16,300 --> 03:57:18,300
individuals being rude or misbehaved

3987
03:57:18,300 --> 03:57:22,803
and we have seen a trend to reduce

3988
03:57:27,300 --> 03:57:28,300
enforcement slightly perhaps it is a

3989
03:57:28,300 --> 03:57:29,300
coordination with the surge we have

3990
03:57:29,300 --> 03:57:31,300
been a safety initiative in the last

3991
03:57:31,300 --> 03:57:35,300
couple of months. We want to focus on

3992
03:57:35,300 --> 03:57:36,300
the most important thing to react and

3993
03:57:36,300 --> 03:57:40,203
have a huge impact on. It's basically

3994
03:57:43,300 --> 03:57:45,300
assault cases we have on the assault

3995
03:57:45,300 --> 03:57:47,300
type we break into three types the most

3996
03:57:47,300 --> 03:57:49,300
serious aggravated assault simple

3997
03:57:49,300 --> 03:57:51,300
assault and intimidation we see a

3998
03:57:51,300 --> 03:57:54,300
slight uptick on assault in the month

3999
03:57:54,300 --> 03:57:57,300
of December and compared to November

4000
03:57:57,300 --> 03:58:00,300
aggravated assault and simple assault

4001
03:58:03,300 --> 03:58:06,300
with intimidation pretty flat. Fare

4002
03:58:06,300 --> 03:58:10,300
citation thanks to the new system we

4003
03:58:10,300 --> 03:58:13,300
implemented we almost slightly doubled

4004
03:58:16,300 --> 03:58:19,300
the enforcement and we continue

4005
03:58:20,300 --> 03:58:22,300
it takes a while for folks to get use

4006
03:58:22,300 --> 03:58:25,300
to a system to make sure they get use

4007
03:58:25,300 --> 03:58:26,300
to it and we will take more enforcement

4008
03:58:26,300 --> 03:58:30,203
action as we move forward. Our care

4009
03:58:37,300 --> 03:58:38,300
[Indiscernible] regular basis to come

4010
03:58:38,300 --> 03:58:41,300
in contact with the homeless population

4011
03:58:41,300 --> 03:58:43,300
to provide a service and offer service

4012
03:58:43,300 --> 03:58:46,300
they need in comparison to November and

4013
03:58:46,300 --> 03:58:49,603
December we increased our contact to

4014
03:58:51,300 --> 03:58:54,300
600. The harsh reality is the fact that

4015
03:58:54,300 --> 03:58:59,403
if you look at to the right of that

4016
03:59:01,300 --> 03:59:05,300
half of the close to half of them stay

4017
03:59:05,300 --> 03:59:06,300
with [Indiscernible] and some of them

4018
03:59:06,300 --> 03:59:08,300
take contact over and over but they

4019
03:59:08,300 --> 03:59:11,300
also [Indiscernible] most of the time

4020
03:59:11,300 --> 03:59:14,603
if we put enough emphasis and

4021
03:59:16,300 --> 03:59:17,300
engagement for those individuals some

4022
03:59:17,300 --> 03:59:20,300
of those seek resources for help.

4023
03:59:20,300 --> 03:59:24,300
Perhaps there is no true metrics to

4024
03:59:24,300 --> 03:59:28,203
gauge that but some of the success

4025
03:59:29,300 --> 03:59:32,300
officers can provide individual and

4026
03:59:37,300 --> 03:59:38,300
most of them have individual stories a

4027
03:59:38,300 --> 03:59:39,300
lot of them have a tragic story and the

4028
03:59:39,300 --> 03:59:40,300
reality is we get them to a place they

4029
03:59:40,300 --> 03:59:41,300
need to go because if they stay out

4030
03:59:41,300 --> 03:59:43,300
there it will be a tragic at the end of

4031
03:59:43,300 --> 03:59:46,300
the day. These are major arrests I want

4032
03:59:46,300 --> 03:59:50,300
to continue to paint the picture and

4033
03:59:50,300 --> 03:59:54,803
frame the graph to the picture to the

4034
03:59:55,300 --> 03:59:59,803
right. This is our heat map imagine the

4035
04:00:00,300 --> 04:00:01,300
vast space we have in the METRO area

4036
04:00:01,300 --> 04:00:03,403
responsibility over 1300 square miles

4037
04:00:04,300 --> 04:00:07,603
four counties among them 14 cities. Most

4038
04:00:11,300 --> 04:00:14,300
of our location of the incidences

4039
04:00:14,300 --> 04:00:15,300
basically cluster around the middle in

4040
04:00:15,300 --> 04:00:17,300
close proximity to the red line. The

4041
04:00:17,300 --> 04:00:21,300
reason for that is most of the riders

4042
04:00:21,300 --> 04:00:22,300
biggest ridership using the system

4043
04:00:22,300 --> 04:00:25,603
throughout the red line train in

4044
04:00:26,300 --> 04:00:30,300
downtown. The truth is it spreads out

4045
04:00:30,300 --> 04:00:31,300
all over the city so MPD for a small

4046
04:00:31,300 --> 04:00:35,803
department we have a lot of space to

4047
04:00:37,300 --> 04:00:41,300
cover. Next slide. Here are a couple a

4048
04:00:41,300 --> 04:00:45,203
significant arrests we made. I want to

4049
04:00:48,300 --> 04:00:49,300
highlight this one being the fact I

4050
04:00:49,300 --> 04:00:50,300
wanted to telegraph to the bad guys we

4051
04:00:50,300 --> 04:00:51,300
are out there patrolling bus stops and

4052
04:00:51,300 --> 04:00:53,300
bus routes. Because of that it led to

4053
04:00:53,300 --> 04:00:56,603
this arrest and narcotics related crime

4054
04:00:57,300 --> 04:00:59,403
suppression officers patrolling the

4055
04:01:00,300 --> 04:01:02,300
areas. I want to put a public safety

4056
04:01:02,300 --> 04:01:06,300
message. We do put some time presence

4057
04:01:06,300 --> 04:01:10,803
on those buses and bus routes and they

4058
04:01:11,300 --> 04:01:14,603
are often have plainclothes routes as

4059
04:01:17,300 --> 04:01:19,300
well. I want to highlight this because

4060
04:01:19,300 --> 04:01:22,300
of the collaboration with the law

4061
04:01:22,300 --> 04:01:25,603
enforcement agency. Is stemmed from an

4062
04:01:27,300 --> 04:01:28,300
disturbance on the bus and by the time

4063
04:01:28,300 --> 04:01:30,300
the officer got there the suspect had

4064
04:01:30,300 --> 04:01:34,300
left the scene because of the way we

4065
04:01:34,300 --> 04:01:37,300
communicate in this case with Houston

4066
04:01:37,300 --> 04:01:38,300
PD we were able to track the suspect

4067
04:01:38,300 --> 04:01:39,300
down the road he was involved in a

4068
04:01:39,300 --> 04:01:42,603
shooting that weapon was recovered I

4069
04:01:43,300 --> 04:01:46,300
can only imagine without the

4070
04:01:46,300 --> 04:01:48,300
collaboration and we did not apprehend

4071
04:01:48,300 --> 04:01:52,203
the suspect that they often like any

4072
04:01:55,300 --> 04:01:57,300
big city we absolutely don't have the

4073
04:01:57,300 --> 04:01:59,300
ability or resources to impact and

4074
04:01:59,300 --> 04:02:01,300
prevent every crime but the key of how

4075
04:02:01,300 --> 04:02:05,803
we respond that is going to be key

4076
04:02:10,300 --> 04:02:11,300
meaning the fact that in order for us

4077
04:02:11,300 --> 04:02:12,300
to do that we rely on collaboration

4078
04:02:12,300 --> 04:02:13,300
technology and most importantly the

4079
04:02:13,300 --> 04:02:14,300
people that committed out there not

4080
04:02:14,300 --> 04:02:18,300
just to go to a scene but go beyond the

4081
04:02:18,300 --> 04:02:22,300
call and that's what I call commitment.

4082
04:02:22,300 --> 04:02:27,300
This is a snapshot of what we gauge. We

4083
04:02:27,300 --> 04:02:32,300
call it a group a crime in the state

4084
04:02:32,300 --> 04:02:35,603
standard meaning a more serious crime.

4085
04:02:36,300 --> 04:02:38,300
I want to frame this in perspective

4086
04:02:38,300 --> 04:02:42,203
meaning the fact that earlier slide use

4087
04:02:45,300 --> 04:02:49,300
all the heat map. The take away from

4088
04:02:49,300 --> 04:02:52,300
this is roughly in the month of

4089
04:02:52,300 --> 04:02:54,300
December we have approximately over 5.9

4090
04:02:54,300 --> 04:02:57,603
million riders. The serious crime we

4091
04:03:01,300 --> 04:03:02,300
are tracking 122. For every 100,000

4092
04:03:02,300 --> 04:03:05,300
riders we have for the month, to our

4093
04:03:05,300 --> 04:03:09,300
impacted. The statement is so true one

4094
04:03:09,300 --> 04:03:13,203
crime is too many regardless the end

4095
04:03:14,300 --> 04:03:15,300
state outcome of the crime one crime

4096
04:03:15,300 --> 04:03:19,803
is too many as I mentioned earlier my

4097
04:03:22,300 --> 04:03:23,300
department cannot prevent everything

4098
04:03:23,300 --> 04:03:26,300
and anything but we can continue to

4099
04:03:26,300 --> 04:03:27,300
identify hotspots served those

4100
04:03:27,300 --> 04:03:29,403
resources for collaboration and

4101
04:03:30,300 --> 04:03:31,300
partners since November thank to board

4102
04:03:31,300 --> 04:03:34,300
approval for the initiative we have we

4103
04:03:34,300 --> 04:03:37,603
put outside agency the system during

4104
04:03:39,300 --> 04:03:42,300
peak time. We continue to assess and

4105
04:03:42,300 --> 04:03:43,300
evaluate hotspots and continue to

4106
04:03:43,300 --> 04:03:47,203
expand those areas of coverage. In the

4107
04:03:49,300 --> 04:03:50,300
interim we also operations have

4108
04:03:50,300 --> 04:03:54,803
invested in a lot of new technology. We

4109
04:03:56,300 --> 04:03:57,300
telegraph our capability but we do rely

4110
04:03:57,300 --> 04:04:00,300
on technology to solve crimes. Are

4111
04:04:00,300 --> 04:04:02,300
there any questions this is all I have

4112
04:04:02,300 --> 04:04:04,403
>> Are there any questions?

4113
04:04:09,300 --> 04:04:13,300
>> I just want to echo the comments of

4114
04:04:13,300 --> 04:04:15,300
Chair Preston. I appreciate all the

4115
04:04:15,300 --> 04:04:19,203
work you do and certainly in making

4116
04:04:20,300 --> 04:04:22,300
sure we hold people accountable when

4117
04:04:22,300 --> 04:04:26,803
they ride our system and they are not

4118
04:04:28,300 --> 04:04:31,300
behaving. It's making sure we want to

4119
04:04:31,300 --> 04:04:32,300
make sure we have the proper resources

4120
04:04:32,300 --> 04:04:35,300
you need to get your job done. We want

4121
04:04:35,300 --> 04:04:39,300
to thank you and law enforcement for

4122
04:04:39,300 --> 04:04:41,300
making sure folks are safe so thank you

4123
04:04:41,300 --> 04:04:45,300
>> I do want to echo the comment that

4124
04:04:45,300 --> 04:04:49,203
is so true since I've been here

4125
04:04:51,300 --> 04:04:54,300
basically I've been told and I welcome

4126
04:04:54,300 --> 04:04:57,300
that chief to the best of our ability

4127
04:04:57,300 --> 04:04:58,300
we give you the resources to do your

4128
04:04:58,300 --> 04:05:00,300
job but we will hold you accountable

4129
04:05:00,300 --> 04:05:03,300
this is the reason we expand our

4130
04:05:03,300 --> 04:05:05,403
footprint decentralize the location

4131
04:05:09,300 --> 04:05:11,300
putting key storefront type or

4132
04:05:11,300 --> 04:05:12,300
substation most impactful to a

4133
04:05:12,300 --> 04:05:15,300
particular location and more strategic

4134
04:05:19,300 --> 04:05:20,300
and also given the resources and I

4135
04:05:20,300 --> 04:05:21,300
don't want to over telegraph a new

4136
04:05:21,300 --> 04:05:22,300
capability will come to us in the next

4137
04:05:22,300 --> 04:05:24,300
few months, the mobile station to take

4138
04:05:24,300 --> 04:05:28,203
resources where it's most needed on top

4139
04:05:29,300 --> 04:05:31,300
of that the expansion increased hiring

4140
04:05:31,300 --> 04:05:32,300
of the police officers I have to

4141
04:05:32,300 --> 04:05:35,300
appreciate every bit of that but that

4142
04:05:35,300 --> 04:05:39,803
is a true statement you should hold me

4143
04:05:40,300 --> 04:05:41,300
accountable for every single individual

4144
04:05:41,300 --> 04:05:44,300
that wears this uniform accountable

4145
04:05:46,300 --> 04:05:48,300
>> Board member Vilaseca

4146
04:05:48,300 --> 04:05:51,300
>> I also wanted to thank you and the

4147
04:05:51,300 --> 04:05:55,803
team for doing the work every day and

4148
04:05:56,300 --> 04:05:58,300
going above and beyond. It's a

4149
04:05:58,300 --> 04:06:01,300
difficult situation when these tragic

4150
04:06:03,300 --> 04:06:04,300
events,. I did talk to Tom earlier this

4151
04:06:04,300 --> 04:06:06,300
week about making sure if there's

4152
04:06:06,300 --> 04:06:11,403
anything I or we can do to support your

4153
04:06:14,300 --> 04:06:15,300
staff operators witnesses with

4154
04:06:15,300 --> 04:06:16,300
psychological and emotional support and

4155
04:06:16,300 --> 04:06:18,403
well-being given these different

4156
04:06:21,300 --> 04:06:22,300
experiences. I know you are going to

4157
04:06:22,300 --> 04:06:24,300
circle back around with me but I want

4158
04:06:24,300 --> 04:06:28,300
to voice public support of that, being

4159
04:06:28,300 --> 04:06:29,300
sensitive to those needs

4160
04:06:29,300 --> 04:06:32,300
>> Thank you so much man

4161
04:06:34,300 --> 04:06:36,300
>> Board member Ponce

4162
04:06:36,300 --> 04:06:39,603
>> Reverend Preston is looking at me

4163
04:06:40,300 --> 04:06:44,300
over there. I echo the same sentiments.

4164
04:06:44,300 --> 04:06:48,803
As you were speaking sir I was thinking

4165
04:06:49,300 --> 04:06:53,300
about not just taking these folks out

4166
04:06:53,300 --> 04:06:54,300
of our buses but the folks that make it

4167
04:06:54,300 --> 04:06:58,803
into our buses and rails that don't get

4168
04:06:59,300 --> 04:07:02,300
caught, they go into other

4169
04:07:02,300 --> 04:07:03,300
neighborhoods and commit crime. The

4170
04:07:03,300 --> 04:07:07,803
work that you and your staff are doing

4171
04:07:09,300 --> 04:07:12,300
our significant to keeping our

4172
04:07:13,300 --> 04:07:14,300
customers and staff save. Not just them

4173
04:07:14,300 --> 04:07:18,203
but the communities they are going into

4174
04:07:20,300 --> 04:07:24,300
as well. I think other law enforcement

4175
04:07:24,300 --> 04:07:25,300
agencies are thankful for the work

4176
04:07:25,300 --> 04:07:28,300
METRO PD is doing as well so thank you

4177
04:07:28,300 --> 04:07:29,300
very much. After this I would like to

4178
04:07:29,300 --> 04:07:31,300
circle back on item 3 if that's okay

4179
04:07:31,300 --> 04:07:33,300
with the board

4180
04:07:33,300 --> 04:07:36,300
>> I want to capture that moment. I

4181
04:07:36,300 --> 04:07:39,300
think your assessment is 100 percent

4182
04:07:41,300 --> 04:07:43,300
accurate. Bad guys now days there is no

4183
04:07:43,300 --> 04:07:44,300
jurisdictional boundaries they go where

4184
04:07:44,300 --> 04:07:47,300
they go some of our initiatives called

4185
04:07:47,300 --> 04:07:51,300
displacement we do our best with the

4186
04:07:51,300 --> 04:07:54,603
collaboration the case we talked about

4187
04:07:55,300 --> 04:08:00,300
this is the key we go and respond to

4188
04:08:00,300 --> 04:08:01,300
the call and not collaborate with

4189
04:08:01,300 --> 04:08:02,300
partners I can only imagine what the

4190
04:08:02,300 --> 04:08:04,300
individual is going to do throughout

4191
04:08:04,300 --> 04:08:05,300
the day not just on our system but in

4192
04:08:05,300 --> 04:08:09,803
the city of Houston so thank you sir

4193
04:08:10,300 --> 04:08:13,300
>> Thank you for your comments I'm

4194
04:08:13,300 --> 04:08:16,300
going to take a point here just before

4195
04:08:16,300 --> 04:08:19,300
moving to our next item we will circle

4196
04:08:19,300 --> 04:08:23,300
back on item number three board member

4197
04:08:23,300 --> 04:08:24,300
Ponce

4198
04:08:24,300 --> 04:08:27,300
>> Thank you Reverend Preston. Summit

4199
04:08:33,300 --> 04:08:34,300
gave me the idea and I started thinking

4200
04:08:34,300 --> 04:08:38,300
about this item a little more regarding

4201
04:08:38,300 --> 04:08:41,300
the unarmed security guard services. I

4202
04:08:41,300 --> 04:08:44,300
wanted to get a better idea as to how

4203
04:08:44,300 --> 04:08:48,803
that is going to impact the METRO PD

4204
04:08:49,300 --> 04:08:52,300
work as well. When I think about it

4205
04:08:52,300 --> 04:08:55,603
putting more security officers there we

4206
04:08:59,300 --> 04:09:01,300
can think about it where we can get

4207
04:09:01,300 --> 04:09:05,203
more METRO PD officers to those high

4208
04:09:06,300 --> 04:09:08,300
crime areas and then focus these

4209
04:09:08,300 --> 04:09:11,300
security officers in those low income

4210
04:09:11,300 --> 04:09:14,300
areas is that the idea here?

4211
04:09:14,300 --> 04:09:17,300
>> To piggyback on your question, it

4212
04:09:17,300 --> 04:09:20,603
would be good to understand the

4213
04:09:22,300 --> 04:09:25,300
coordination between the two and where

4214
04:09:25,300 --> 04:09:27,403
they complement each other

4215
04:09:29,300 --> 04:09:31,300
>> If I can I will ask Santiago and

4216
04:09:31,300 --> 04:09:33,403
Chief Tien to respond

4217
04:09:36,300 --> 04:09:39,603
>> Thank you. To answer the question

4218
04:09:40,300 --> 04:09:41,300
I'm going to start off by saying the

4219
04:09:41,300 --> 04:09:45,203
coordination within PD we are our goal

4220
04:09:47,300 --> 04:09:49,300
we understand that guards are not

4221
04:09:49,300 --> 04:09:50,300
licensed police officers and therefore

4222
04:09:50,300 --> 04:09:54,203
they serve a different purpose we do

4223
04:09:59,300 --> 04:10:00,300
have a lot of areas candidate for their

4224
04:10:00,300 --> 04:10:01,300
services and we intend to place them in

4225
04:10:01,300 --> 04:10:04,300
areas where currently MPD is occupying

4226
04:10:04,300 --> 04:10:08,300
space where they can be free and be

4227
04:10:08,300 --> 04:10:09,300
re-assigned to areas the chief is in

4228
04:10:09,300 --> 04:10:12,300
more need of it those areas we can

4229
04:10:12,300 --> 04:10:16,203
coordinate once we get more into the

4230
04:10:17,300 --> 04:10:18,300
details of the contract so that there's

4231
04:10:18,300 --> 04:10:19,300
a big coordination related to transit

4232
04:10:19,300 --> 04:10:23,203
centers we are staffed within PD areas

4233
04:10:24,300 --> 04:10:25,300
that security guards can take over to

4234
04:10:25,300 --> 04:10:26,300
give a quick example most recently with

4235
04:10:26,300 --> 04:10:30,803
a fare the new fare media initially it

4236
04:10:32,300 --> 04:10:37,300
was a sign of task to have officers at

4237
04:10:37,300 --> 04:10:40,300
those location but through the contract

4238
04:10:40,300 --> 04:10:42,300
we shifted guards to the little fare

4239
04:10:42,300 --> 04:10:45,300
ride stores in order for them to be

4240
04:10:45,300 --> 04:10:49,300
tied into the eight hour shift there.

4241
04:10:49,300 --> 04:10:51,300
Being able to be deployed to buses or

4242
04:10:51,300 --> 04:10:54,300
trains the coordination is there.

4243
04:10:55,300 --> 04:10:56,300
Further we can only have areas where we

4244
04:10:56,300 --> 04:10:59,603
have no other than cameras. We

4245
04:11:01,300 --> 04:11:02,300
will be deploying guards more on a

4246
04:11:02,300 --> 04:11:05,300
regular basis where we have knowledge

4247
04:11:05,300 --> 04:11:09,300
where there is vandalism or auto theft.

4248
04:11:09,300 --> 04:11:11,300
Things like that that criminals don't

4249
04:11:11,300 --> 04:11:15,803
care if they see a guard or officer,

4250
04:11:16,300 --> 04:11:17,300
they see someone there they figure it's

4251
04:11:17,300 --> 04:11:21,803
better to go somewhere else. He that is

4252
04:11:22,300 --> 04:11:25,300
the goal behind the expanded security

4253
04:11:25,300 --> 04:11:26,300
guard contract. I hope I answered your

4254
04:11:26,300 --> 04:11:28,300
questions

4255
04:11:29,300 --> 04:11:32,300
>> I think it's an excellent idea. Is

4256
04:11:32,300 --> 04:11:36,300
an efficient use of resources. I'm on

4257
04:11:36,300 --> 04:11:38,403
board for this one

4258
04:11:39,300 --> 04:11:43,803
>> Chief Tien do you want to weigh in

4259
04:11:44,300 --> 04:11:48,803
>> Yes, sir. I see the guard as a

4260
04:11:49,300 --> 04:11:50,300
deterrent and somewhat to a large

4261
04:11:50,300 --> 04:11:52,300
degree a prevention to have their

4262
04:11:52,300 --> 04:11:54,300
presence. By having them in fixed post

4263
04:11:54,300 --> 04:11:58,803
facility type allows to free up and MPD

4264
04:11:59,300 --> 04:12:02,300
officer to take enforcement actions.

4265
04:12:04,300 --> 04:12:07,300
From the police side I welcome all the

4266
04:12:07,300 --> 04:12:11,203
help, even to the speakers we kicked

4267
04:12:12,300 --> 04:12:13,300
off the committee meeting made it a

4268
04:12:13,300 --> 04:12:16,603
fact that the relationship helps they

4269
04:12:17,300 --> 04:12:18,300
tell us exactly what our problems are

4270
04:12:18,300 --> 04:12:23,300
and where we need to go because we have

4271
04:12:23,300 --> 04:12:27,300
the ability to mobilize to address a

4272
04:12:27,300 --> 04:12:28,300
location where they are. Having

4273
04:12:28,300 --> 04:12:31,603
additional resources will free up my

4274
04:12:33,300 --> 04:12:34,300
resources to move elsewhere. With

4275
04:12:34,300 --> 04:12:38,300
expansion I need all the help because

4276
04:12:38,300 --> 04:12:41,300
by adding new facility I need officers

4277
04:12:41,300 --> 04:12:42,300
patrol to enforce so I welcome all the

4278
04:12:42,300 --> 04:12:44,300
help

4279
04:12:49,300 --> 04:12:50,300
>> Thank you I have one question

4280
04:12:50,300 --> 04:12:54,803
whether or not we will be deploying if

4281
04:12:57,300 --> 04:12:58,300
you are able to share some of these

4282
04:12:58,300 --> 04:12:59,300
guards onto the bus routes or trains

4283
04:12:59,300 --> 04:13:02,300
will they supplement current presence

4284
04:13:03,300 --> 04:13:06,300
there or I'm curious to hear the extent

4285
04:13:06,300 --> 04:13:07,300
you can share

4286
04:13:07,300 --> 04:13:11,203
>> To the buses themselves we have had

4287
04:13:12,300 --> 04:13:13,300
discussions where it's more suitable

4288
04:13:13,300 --> 04:13:17,203
for law enforcement to ride buses but

4289
04:13:20,300 --> 04:13:21,300
to the transit centers where we get

4290
04:13:21,300 --> 04:13:22,300
bulk of customers to interact with

4291
04:13:22,300 --> 04:13:23,300
buses and yes there are transit centers

4292
04:13:23,300 --> 04:13:26,300
identified that are heavy ridership

4293
04:13:30,300 --> 04:13:31,300
like TMC Wheeler we have other centers

4294
04:13:31,300 --> 04:13:33,300
where guards will have a lot of

4295
04:13:33,300 --> 04:13:36,300
presence. If there's coordination with

4296
04:13:37,300 --> 04:13:38,300
the chief and special initiatives we

4297
04:13:38,300 --> 04:13:42,203
will be adding more guards with law

4298
04:13:43,300 --> 04:13:44,300
enforcement that's a possibility. We

4299
04:13:44,300 --> 04:13:47,300
are open for those conversations

4300
04:13:49,300 --> 04:13:50,300
>> Most of the resource will be

4301
04:13:50,300 --> 04:13:53,300
anchored on a fixed post type when you

4302
04:13:53,300 --> 04:13:56,300
move out to maneuver and take actions I

4303
04:13:56,300 --> 04:14:00,300
want my police officers out there. I

4304
04:14:00,300 --> 04:14:03,603
just mention stuff will happen sometimes

4305
04:14:09,300 --> 04:14:10,300
we cannot control what happens but how

4306
04:14:10,300 --> 04:14:11,300
we respond is key by having arm to

4307
04:14:11,300 --> 04:14:12,300
police officers out there it will be

4308
04:14:12,300 --> 04:14:16,300
key. I don't believe the guard is here

4309
04:14:16,300 --> 04:14:17,300
to replace MPD they just augment and

4310
04:14:17,300 --> 04:14:19,300
support

4311
04:14:19,300 --> 04:14:22,300
>> I have another question. These

4312
04:14:30,300 --> 04:14:33,603
officers security guards are they going

4313
04:14:35,300 --> 04:14:37,300
to be mobile so they are circulating

4314
04:14:37,300 --> 04:14:40,300
around locations rather than having a

4315
04:14:40,300 --> 04:14:41,300
fixed post

4316
04:14:41,300 --> 04:14:43,300
>> There's a portion of the contract

4317
04:14:43,300 --> 04:14:47,300
that is identified to have mobile units

4318
04:14:47,300 --> 04:14:51,300
currently we have one so we are moving

4319
04:14:51,300 --> 04:14:53,300
up to 10 maybe 15 meaning vehicles they

4320
04:14:53,300 --> 04:14:57,300
can go from one transit center to

4321
04:14:57,300 --> 04:14:58,300
another. There's an opportunity in

4322
04:14:58,300 --> 04:15:01,300
[Indiscernible] and Spring Park and

4323
04:15:02,300 --> 04:15:06,203
ride. Those are within three miles of

4324
04:15:07,300 --> 04:15:08,300
each other and it's a perfect scenario

4325
04:15:08,300 --> 04:15:09,300
for someone to move back and forth and

4326
04:15:09,300 --> 04:15:11,300
show presence at any given time. So we

4327
04:15:11,300 --> 04:15:12,300
have that ability

4328
04:15:12,300 --> 04:15:13,300
>> Thank you

4329
04:15:13,300 --> 04:15:16,300
>> Any other questions or comments?

4330
04:15:17,300 --> 04:15:21,803
Thank you we will move the item forward.

4331
04:15:24,300 --> 04:15:25,300
We'll move to the next briefing the

4332
04:15:25,300 --> 04:15:28,603
monthly bus and rail safety report.

4333
04:15:30,300 --> 04:15:32,300
Mohammed

4334
04:15:34,300 --> 04:15:35,300
>> Good afternoon everybody. As part of

4335
04:15:35,300 --> 04:15:39,203
the regular safety report I will provide

4336
04:15:42,300 --> 04:15:43,300
safety performance for the month of

4337
04:15:43,300 --> 04:15:46,300
December 2025 for rail bus and

4338
04:15:46,300 --> 04:15:49,300
paratransit focusing on collisions and

4339
04:15:50,300 --> 04:15:53,603
safety actions underway. We will start

4340
04:15:54,300 --> 04:15:55,300
with the bus operations. We experience

4341
04:15:55,300 --> 04:15:58,300
the month of December 21 collisions.

4342
04:15:59,300 --> 04:16:03,300
That is below the benchmark of 22. This

4343
04:16:03,300 --> 04:16:06,603
is the second consecutive month we

4344
04:16:07,300 --> 04:16:09,300
remain under target. Some of the things

4345
04:16:09,300 --> 04:16:13,300
we are doing we continue to monitor

4346
04:16:13,300 --> 04:16:15,300
every event that occurs. Investigated

4347
04:16:15,300 --> 04:16:18,603
to the extent possible in generating

4348
04:16:19,300 --> 04:16:20,300
corrective actions as needed. We have

4349
04:16:20,300 --> 04:16:21,300
training programs and initiatives

4350
04:16:21,300 --> 04:16:25,203
underway such as the procurement of the

4351
04:16:27,300 --> 04:16:30,603
bus training simulator. On the rail

4352
04:16:31,300 --> 04:16:35,203
side, happy to report we met our

4353
04:16:36,300 --> 04:16:38,300
benchmark and we ended the month with

4354
04:16:38,300 --> 04:16:40,300
three reportable collisions the

4355
04:16:40,300 --> 04:16:41,300
benchmark was nine so this is the third

4356
04:16:41,300 --> 04:16:45,203
month we came below target which is

4357
04:16:49,300 --> 04:16:52,300
encouraging. Real collisions tend to be

4358
04:16:52,300 --> 04:16:55,300
closely monitored system wide programs

4359
04:16:57,300 --> 04:17:00,300
in place. I'd like to thank Chief Tien

4360
04:17:00,300 --> 04:17:03,300
for his enforcement actions, traffic

4361
04:17:04,300 --> 04:17:05,300
engagement, it's been happening for a

4362
04:17:05,300 --> 04:17:07,300
few months and I believe this has

4363
04:17:07,300 --> 04:17:10,603
helped with driving numbers where we

4364
04:17:11,300 --> 04:17:15,300
are now. Paratransit side of the house,

4365
04:17:15,300 --> 04:17:18,300
December showed three board collisions

4366
04:17:19,300 --> 04:17:23,803
that was the benchmark so we met the

4367
04:17:24,300 --> 04:17:25,300
benchmark for the service. These events

4368
04:17:25,300 --> 04:17:27,300
are reviewed as part of the ongoing

4369
04:17:27,300 --> 04:17:30,300
safety oversight of the service

4370
04:17:30,300 --> 04:17:33,603
providers. Overall this year has been

4371
04:17:34,300 --> 04:17:37,603
so far looking promising. Our annual

4372
04:17:38,300 --> 04:17:39,300
members target toward [Indiscernible]

4373
04:17:39,300 --> 04:17:43,300
looks to be either at or below the

4374
04:17:43,300 --> 04:17:45,300
target and we will continue actions and

4375
04:17:45,300 --> 04:17:49,203
activities and keep you updated on all

4376
04:17:51,300 --> 04:17:53,300
the initiatives underway, technology

4377
04:17:53,300 --> 04:17:57,203
initiatives and pilot program we are in

4378
04:18:00,300 --> 04:18:01,300
the process. Are there any questions or

4379
04:18:01,300 --> 04:18:03,300
comments?

4380
04:18:04,300 --> 04:18:08,203
>> Thank you so much for your briefing

4381
04:18:11,300 --> 04:18:15,203
>> The current time now is 1:21 PM and

4382
04:18:16,300 --> 04:18:19,300
this concludes our public safety

4383
04:18:23,300 --> 04:18:25,300
committee meeting.