1 00:00:01,240 --> 00:00:05,000 I'm going to get up here so everybody can get required. Okay. 2 00:00:14,640 --> 00:00:17,520 All right. Good evening. We will call the order of the regular 3 00:00:17,520 --> 00:00:23,320 Heat City Council meeting, September 23, 2025. If you'd all rise for the invocation and 4 00:00:23,320 --> 00:00:32,000 pledge of allegiance, please. We do the prayer first. Okay. Dear Heavenly Father, we just recognize 5 00:00:32,000 --> 00:00:39,420 you as a sovereign, holy and just guy. And we are just grateful for everything that you're doing as 6 00:00:39,420 --> 00:00:42,920 this community, just want to pray for the Kirk family, 7 00:00:43,460 --> 00:00:46,700 a father that's just such a tragic, tragic, 8 00:00:46,940 --> 00:00:49,680 that some children lost their father. 9 00:00:50,120 --> 00:00:52,500 And just pray that you can soul that family, 10 00:00:52,680 --> 00:00:53,440 you lift them up. 11 00:00:54,700 --> 00:00:57,140 And as we continue, keep them in our thoughts. 12 00:00:57,540 --> 00:01:00,420 And father, I just pray that you give us wisdom tonight 13 00:01:00,420 --> 00:01:03,420 and discernment to make the right decisions. 14 00:01:03,920 --> 00:01:07,540 And above all things, I just pray that we talk 15 00:01:07,540 --> 00:01:10,260 and respond and act in a way that glorifies you, Lord. 16 00:01:10,800 --> 00:01:12,360 Thank you, Jesus, for dying on the cross, 17 00:01:12,360 --> 00:01:13,920 and your presence is in the name and prayer, amen. 18 00:01:14,240 --> 00:01:14,480 Amen. 19 00:01:16,320 --> 00:01:20,700 I pledge allegiance to the flag of the United States of America 20 00:01:21,180 --> 00:01:23,700 and to the Republic for which it stands. 21 00:01:24,360 --> 00:01:28,360 One nation under God in individual liberty 22 00:01:28,360 --> 00:01:29,800 and justice from our own. 23 00:01:30,260 --> 00:01:31,440 Do we need to do the Texas flag? 24 00:01:31,460 --> 00:01:32,800 Yeah, here we go. 25 00:01:33,720 --> 00:01:35,220 I pledge allegiance to the flag. 26 00:01:53,080 --> 00:01:53,680 All right. 27 00:01:56,700 --> 00:01:57,500 All right. 28 00:01:57,500 --> 00:01:57,580 All right. 29 00:01:57,740 --> 00:01:57,760 All right. 30 00:01:57,760 --> 00:01:58,540 Thank you, Councilman. 31 00:01:59,260 --> 00:02:00,240 All right. 32 00:02:00,460 --> 00:02:03,620 At this time, we will go into agenda item number two. 33 00:02:03,800 --> 00:02:05,240 This is our public comment section. 34 00:02:05,500 --> 00:02:08,400 So, Mr. Alexander, do we have anyone signed up for public comment? 35 00:02:09,740 --> 00:02:12,380 Mr. Mayor, we have Ginny Seale here. 36 00:02:14,580 --> 00:02:15,460 For the hearings? 37 00:02:15,740 --> 00:02:16,680 Very well. 38 00:02:16,740 --> 00:02:17,160 All right. 39 00:02:17,300 --> 00:02:19,540 I'm sorry about that mayor does say for the public hearing. 40 00:02:19,720 --> 00:02:20,120 I apologize. 41 00:02:20,540 --> 00:02:21,140 It no works. 42 00:02:21,520 --> 00:02:22,060 Any others? 43 00:02:23,040 --> 00:02:24,200 No others, Mr. Alexander? 44 00:02:24,600 --> 00:02:24,900 No, sir. 45 00:02:25,160 --> 00:02:26,180 Very well, thank you. 46 00:02:26,860 --> 00:02:31,780 At this time, we are very honored and excited to have a wonderful 47 00:02:31,780 --> 00:02:33,600 proclamation this evening. 48 00:02:34,120 --> 00:02:37,300 So if we could, we'll have our Rockwell chapter 49 00:02:37,300 --> 00:02:43,460 daughter of the American Revolution Miss Margaret Davidson and Becky Brookhead if you come up first 50 00:02:52,580 --> 00:02:55,400 off. Thanks for being here. We're very excited to make this 51 00:02:55,400 --> 00:03:06,380 proclamation. Whereas September 17th of 2025 marks the 238th anniversary of the drafting of the Constitution of the United States of America by the 52 00:03:06,380 --> 00:03:15,960 constitutional convention. And whereas it is fitting in proper to a core official recognition to the magnificent document of the 53 00:03:15,960 --> 00:03:18,020 the Constitution of the United States and its memorable 54 00:03:18,020 --> 00:03:20,820 anniversary to the Patriotic Celebration, 55 00:03:21,220 --> 00:03:23,260 which will commemorate the occasion. 56 00:03:23,880 --> 00:03:27,320 And whereas the tradition of celebrating the Constitution 57 00:03:27,320 --> 00:03:30,020 was started by the daughters of American Revolution 58 00:03:30,400 --> 00:03:34,140 by petitioning Congress to set aside September 17th 59 00:03:34,140 --> 00:03:36,560 through the 23rd annually to be dedicated 60 00:03:36,820 --> 00:03:39,740 for the observance of the Constitution we need. 61 00:03:40,180 --> 00:03:44,260 And whereas public law 915 guarantees the issuing 62 00:03:44,260 --> 00:03:51,260 of a proclamation each year by the President of the United States of America to proclaim the week beginning September 17th 63 00:03:51,840 --> 00:04:01,360 and ending September 23rd of each year as constitution week and ask our citizens to reaffirm the ideals of the framers of the Constitution. 64 00:04:01,960 --> 00:04:09,380 Now, therefore, I, Jeremiah McClure, by virtue of the authority vested in me as Mayor of the City of Heath and the State of Texas, 65 00:04:09,380 --> 00:04:16,680 do hereby proclaim September 17th through September 23rd as constitution week in the city of Heath, Texas. 66 00:04:16,940 --> 00:04:18,460 Thank you, and thank you very much. 67 00:04:30,660 --> 00:04:31,900 Thank you very much. 68 00:04:32,380 --> 00:04:33,480 All right, 69 00:04:43,020 --> 00:04:45,740 we'll move into our next agenda item number four. 70 00:04:45,940 --> 00:04:49,080 This is our city manager and council comments, Mr. Alexander. 71 00:04:49,680 --> 00:04:51,440 Mr. Mayor, I have no comments. 72 00:04:52,020 --> 00:04:54,240 Okay. Council at this time, the floor is open. 73 00:04:54,420 --> 00:04:58,670 If you would have any comments, none at this time. 74 00:04:58,670 --> 00:04:59,930 I'm very well. We'll move in. 75 00:05:00,000 --> 00:05:29,140 Item two are agenda item number five. This is our consent agenda. I believe everyone has had time to review. Consent agenda is made up of 5.8, action regarding the minutes of the September 9th, 2025 regular meeting. So if there are no discussions, we will open the floor to entertain a motion. Mr. Mayor, I motion to accept the consent agenda. Motion by Councilman Dodson, do we have a second? I'll say it. We have a second by Councilman OMB. The motion moves. All those in favor say aye. 76 00:05:29,140 --> 00:05:29,920 Aye. 77 00:05:30,460 --> 00:05:30,900 Those opposed? 78 00:05:31,480 --> 00:05:32,220 As is unanimously. 79 00:05:32,460 --> 00:05:32,720 Thank you. 80 00:05:32,760 --> 00:05:33,000 Council. 81 00:05:33,640 --> 00:05:35,060 Moving into agenda item number six. 82 00:05:35,060 --> 00:05:36,560 This is our public hearing session. 83 00:05:36,760 --> 00:05:40,140 This is 6.A public hearing on ordinance number 250923b. 84 00:05:43,340 --> 00:05:49,200 Leving the ad valour and property tax rate for a year 2025, fiscal year 2025, 26. 85 00:05:49,400 --> 00:05:49,820 Mr. Alexander. 86 00:05:56,410 --> 00:05:58,790 Thank you, Mayor of Council members and members of the public. 87 00:05:59,430 --> 00:06:04,110 The item we have tonight as far as public hearing is concerned is on the public proposed 88 00:06:04,110 --> 00:06:10,310 tax rate, as you may recall, back on August 1st, the City Council called for this particular 89 00:06:10,310 --> 00:06:12,730 public hearing on August 12th. 90 00:06:12,750 --> 00:06:22,790 City Council proposed the voter approval rate as the preliminary tax rate. 91 00:06:23,630 --> 00:06:29,310 This particular hearing for the tax rate has been published in the Court of State Law on 92 00:06:29,310 --> 00:06:32,090 the city's website as well as the Rockwell County, 93 00:06:32,470 --> 00:06:34,550 Harold Banner, and the Royce City, Harold Banner. 94 00:06:35,410 --> 00:06:39,490 As it relates to the tax rate, as we go through this process, 95 00:06:39,710 --> 00:06:44,590 we look at a series of different tax rates to determine what 96 00:06:44,590 --> 00:06:47,970 the highest rate is, what the known new revenue rate is, 97 00:06:47,970 --> 00:06:50,830 and those sorts of things, and so just these two tables presented 98 00:06:50,830 --> 00:06:52,030 on the slides in front of you. 99 00:06:53,230 --> 00:06:57,750 We know the proposed tax rate is set at 27.565 cents per $100 100 00:06:57,750 --> 00:07:01,250 dollars of taxable assessed value, which is the approval rate. 101 00:07:01,910 --> 00:07:08,790 The known new revenue rate, as calculated by the Rockwell County Praser District, rather 102 00:07:08,790 --> 00:07:15,850 the tax assessment collector's office, is 27.201 cent per 100 dollars of taxable assessed 103 00:07:15,850 --> 00:07:16,350 value. 104 00:07:17,030 --> 00:07:24,430 The known new revenue maintenance and operation rate is calculated at 17.9752 and the debt 105 00:07:24,430 --> 00:07:26,410 rate is 8.7 cents. 106 00:07:26,410 --> 00:07:33,030 And so as you look at those rates, what's important about those is how do we go from the 107 00:07:33,030 --> 00:07:38,130 no-new revenue, the M&O rate to the voter approval rate and the table below shows you 108 00:07:38,130 --> 00:07:38,930 that calculation. 109 00:07:39,690 --> 00:07:44,150 So the no-new revenue rate, which is the rate, the M&O rate, that bring in the same amount 110 00:07:44,150 --> 00:07:48,430 of money that you received last year on the tax rolls that exist on the rolls for both 111 00:07:48,430 --> 00:07:52,490 years, is that's how you get to the no-new revenue rate. 112 00:07:52,490 --> 00:07:57,110 We're allowed to go up three and a half percent above that known new revenue rate. 113 00:07:58,290 --> 00:08:04,870 And we are also eligible to use any unused increment that we have that has not been picked up in prior years. 114 00:08:05,010 --> 00:08:11,570 And what unused increment is, is simply the difference between the rate the city council's approved and 115 00:08:11,570 --> 00:08:17,770 the voter approval rate that you could approve without having triggered an election. 116 00:08:17,770 --> 00:08:24,010 And any difference between those two that exist in the prior three years, you can use in this year. 117 00:08:24,550 --> 00:08:27,190 And so that amount equates to 0.02593. 118 00:08:27,610 --> 00:08:35,470 So we can take the no-new revenue rate, maintenance operation rate, add to that 3.5%, and then also the unused increment. 119 00:08:36,090 --> 00:08:44,410 And then once we have that number, we can add the debt rate which is not restricted by the limitations on what you can increase your rate by. 120 00:08:44,410 --> 00:08:49,750 And you end there by adding those components together at the voter approval rate, okay? 121 00:08:51,130 --> 00:09:01,070 And so tonight the public hearing is on the proposed tax rate which is the voter approval rate of 27.565.0 or 0.275.65 cents. 122 00:09:03,750 --> 00:09:08,890 On point out that good news, if you look back in history, our tax rate continues to decline. 123 00:09:08,890 --> 00:09:15,050 Now, albeit, we understand that tax will assess values go up, but good news is our tax rate 124 00:09:15,050 --> 00:09:15,910 continues to decline. 125 00:09:17,810 --> 00:09:20,490 We maintain a competitive tax rate for the city of Heath. 126 00:09:20,590 --> 00:09:24,830 When we look at other cities that we compare ourselves to, you can see on the far left, 127 00:09:25,190 --> 00:09:29,790 Heath, Highlight Living Green is comparably a relatively low property tax rate. 128 00:09:31,410 --> 00:09:37,870 Making up 17%, only 17% of the overall aggregate tax rate that tax pay will pay on their homes 129 00:09:37,870 --> 00:09:46,850 And so with that being said that's kind of a high level review of the tax proposed tax rate how we got there 130 00:09:47,550 --> 00:09:51,290 And then also the other rates we could have looked at and of course an only revenue rate 131 00:09:51,290 --> 00:09:54,730 We could have we could have chose that but because of the needs that we have within our community 132 00:09:55,370 --> 00:09:56,510 We are proposing that 133 00:09:56,510 --> 00:09:59,970 Tax rate of the voter approval rate which is again the highest rate you can have without 134 00:10:05,280 --> 00:10:22,040 Thank you, Mr. Alexander. At this time, we will allow a public hearing at 6.4. If there are any residents that would like to speak for or against, please feel free, Mr. Jim. Good to see you. If you'd like to take the lecture and state your name in your address, you're fine. 135 00:10:32,020 --> 00:10:37,300 Well, thank you, Council, for having this hearing. And I thank you for all your work and the staff. 136 00:10:37,300 --> 00:10:37,640 work. 137 00:10:40,180 --> 00:10:46,540 I had to I've certainly approved myself to tax rate. I think it's probably a 138 00:10:46,540 --> 00:10:55,340 little low actually but I do have some comments. I'm in a tier in 1971 and I 139 00:10:55,340 --> 00:10:59,720 asked myself today why I'm still here. Why do I still want to be here? What's 140 00:10:59,720 --> 00:11:06,120 important about my city? When I moved here, he had 550 people. I don't 141 00:11:06,120 --> 00:11:08,460 I'm probably back here before that, I don't know, but anyway. 142 00:11:09,260 --> 00:11:12,860 And we had 3,000 in the city of Rockwell, 7,000 in the county. 143 00:11:13,360 --> 00:11:15,720 You know, dirt roads out here, potholes. 144 00:11:17,160 --> 00:11:22,280 I was 24, I just got married, moved here from Newport Beach, looking for water. 145 00:11:24,560 --> 00:11:28,520 We bought a condo at the yacht club, and not only did we get a condo, 146 00:11:28,560 --> 00:11:30,720 it recognized the yacht club, which was a big deal to us. 147 00:11:30,720 --> 00:11:37,400 We've got the beautiful setting on the water and we've got a rest freak membership and I got a washer dryer 148 00:11:37,400 --> 00:11:41,440 At 24 that was just like you know, I was living my dream 149 00:11:42,940 --> 00:11:47,060 Now Rockwell County population it was estimated in 2024 of 150 00:11:48,040 --> 00:11:52,830 137,000 people the 1970s vision here 151 00:11:54,130 --> 00:11:58,690 I'm gonna just kind of back up a little bit. There were a few people that had moved here right around the time 152 00:11:58,690 --> 00:12:01,290 I moved here that came from Dalips and 153 00:12:01,290 --> 00:12:04,470 and they wanted to make sure that we had a vision here. 154 00:12:05,430 --> 00:12:07,230 And I remember being more defined when somebody said 155 00:12:07,230 --> 00:12:08,490 we're gonna get rid of all the trailers. 156 00:12:09,150 --> 00:12:11,370 I'm like, what do you, you can come into a city 157 00:12:11,370 --> 00:12:14,210 and just say get rid of the trailers and, yeah. 158 00:12:14,790 --> 00:12:17,030 So they suggested everybody that they move the trailers 159 00:12:17,030 --> 00:12:20,210 and the trailers left and they wrote out a vision. 160 00:12:21,430 --> 00:12:25,490 And the vision was for large lots, green spaces, 161 00:12:26,290 --> 00:12:29,550 minimum retail specific to our needs, community input, 162 00:12:29,550 --> 00:12:31,730 that outdoor recreation parks and trails, 163 00:12:32,250 --> 00:12:35,650 family oriented town center and fire and police coverage. 164 00:12:37,780 --> 00:12:40,440 Most cities around here didn't have those kind of plans. 165 00:12:40,700 --> 00:12:41,660 And if you lived through this, 166 00:12:41,780 --> 00:12:43,400 you'd see what happened to Forney 167 00:12:43,400 --> 00:12:46,560 and a lot of the other cities that didn't happen here. 168 00:12:49,990 --> 00:12:53,170 We've had comprehensive plans throughout the years 169 00:12:53,170 --> 00:12:55,950 and people's stuck with it, which is great. 170 00:12:56,410 --> 00:12:57,310 And that's all we all wanted, 171 00:12:57,430 --> 00:12:59,110 that open space, the one at Commitments. 172 00:13:00,490 --> 00:13:03,270 And now the state itself is telling us 173 00:13:03,270 --> 00:13:09,290 that they're going to lower our taxes and they want affordable housing and I'm afraid 174 00:13:09,290 --> 00:13:14,110 that that's not who we are here and we're being hurt by that and we're going to be hurt 175 00:13:14,110 --> 00:13:19,130 really bad in the next few years if we don't talk about raising our taxes. 176 00:13:22,480 --> 00:13:23,320 They do allow 177 00:13:23,320 --> 00:13:28,920 for us to raise our taxes above these minimums but we have to have a vote and a lot of people 178 00:13:28,920 --> 00:13:33,320 don't realize that and I've actually lived through a vote here where one by seven votes 179 00:13:33,320 --> 00:13:39,860 It's for actually for tax, which now is supplying money to our economic development. 180 00:13:42,320 --> 00:13:46,680 None of us wants our taxes increased, but would you rather just let the over revision 181 00:13:46,680 --> 00:13:49,540 of low density, limit retail, safe community? 182 00:13:51,020 --> 00:13:56,400 If it's urgent that see the heath considers raising taxes next year, we need to be prepared 183 00:13:56,400 --> 00:14:01,540 and it's going to be more and more difficult as small cities try to control their existence. 184 00:14:02,080 --> 00:14:11,480 We can start a campaign now, a lot of citizens of Heath decide if they want to pay more taxes to continue to live in this incredible city, to decide that we are willing to pay for it. 185 00:14:12,420 --> 00:14:16,480 Without a plan, bring on the builders, the people, the cars, the roads, the traffic. 186 00:14:17,360 --> 00:14:22,360 Where do you want to live? And I think it's not only up to city council, it's up to citizens of Heath. 187 00:14:22,360 --> 00:14:28,120 And if we don't start a plan early and educate the community, it's like the water deal. 188 00:14:28,120 --> 00:14:34,820 So everybody's going, what? 25% Chris, if you want to have water and make sure you've got water, you have to pay for it. 189 00:14:35,260 --> 00:14:38,940 And if we want to keep our community the way it's been, we have to learn to pay for it. 190 00:14:39,180 --> 00:14:41,260 So that's just my thoughts on it. 191 00:14:41,640 --> 00:14:42,600 I just want to get it on the work. 192 00:14:43,160 --> 00:14:43,980 Thank you, ma'am. 193 00:14:44,260 --> 00:14:44,740 Appreciate it. 194 00:14:49,170 --> 00:14:53,250 Do we have any other residents that would like to speak for or against in this public hearing, 195 00:14:55,790 --> 00:14:56,750 none at this time? 196 00:14:57,470 --> 00:14:59,350 Public hearing will be closed at 6.44. 197 00:15:00,000 --> 00:15:28,080 We'll now move into agenda item 6.B. Hearing on ordinance number 250923C, adopting the master fee schedule for the fiscal year 2025, 2026, Mr. Alexander. Thank you, Mayor. Council members, members of the public. This, this public hearing is intended to give the public an opportunity to speak to the proposed fee schedule that you have in your packet this evening. 198 00:15:28,080 --> 00:15:38,960 The, as you may recall, the fee schedule, master fee schedule that we have here covers a wide array of different fees for services charged by the city, permit fees, 199 00:15:40,260 --> 00:15:44,200 part fees, water fees, solar waste rates, things of that nature. 200 00:15:45,000 --> 00:15:54,060 This evening, the fee schedule in front of you is only proposing an increase in the water and sewer rates that we have in the fee schedule. 201 00:15:54,060 --> 00:16:00,540 I want to take you through a few slides just to kind of remind everyone why we're proposing 202 00:16:00,540 --> 00:16:07,060 the increases in the rates, as well as show you the proposed impact of those rates on 203 00:16:07,060 --> 00:16:08,640 our water and sewer customers. 204 00:16:09,900 --> 00:16:15,240 You may recall, will then, which is the rate consultant hired by the City of Heath, to 205 00:16:15,240 --> 00:16:21,100 take a look at our rate structure and determine what level of rate adjustments we need going 206 00:16:21,100 --> 00:16:26,080 forward. They put together some of these slides, and I'm just, City Council seeing these, 207 00:16:26,080 --> 00:16:30,340 the public has seen these out on the website. They're certainly in the packet. And so some 208 00:16:30,340 --> 00:16:33,220 of these slides will look familiar, but I just think it's important to go back through 209 00:16:33,220 --> 00:16:36,080 them real quick just to kind of remind everybody how we got here. 210 00:16:37,440 --> 00:16:41,880 So, what we'll then determine in their research is that as far as water rates are concerned 211 00:16:41,880 --> 00:16:45,340 from the city of Rockwall and North Texansville water district, we're going to continue 212 00:16:45,340 --> 00:16:52,900 to see a relatively large increase in water cost over time at a rate on average, 7.9% a year. 213 00:16:53,380 --> 00:16:57,540 And so that in part is going to be driving rate increases going forward. 214 00:16:59,790 --> 00:17:04,350 As far as waste water increases from the charge by the North Texas Municipal Water District, 215 00:17:04,350 --> 00:17:10,590 you can see on average over the next 10 years, we're looking at 11.7% increase annually. 216 00:17:11,150 --> 00:17:15,470 I've highlighted this next year, 2026, we're seeing an increase of 26%. 217 00:17:15,470 --> 00:17:22,910 And if you track that for the next two years, you'll see there's even, I think the next year's 19% and then the year after that's 35%. 218 00:17:22,910 --> 00:17:27,370 So fairly large increases in our wastewater costs going forward. 219 00:17:29,680 --> 00:17:36,420 Now when the proposed budget was originally presented to the City Council, we had factored in a $72 million bond issue, 220 00:17:36,580 --> 00:17:43,020 certificate of obligation, to be used to fund the different components of the water bridge plan. 221 00:17:46,080 --> 00:17:48,400 Subsequent back up at that time, 222 00:17:49,000 --> 00:18:10,720 Wildehan had calculated that rates needed to cover that debt service along with other costs that were seeing on the water side was going to amount to about 25% a year for the first two years and then it drops off after that they have gone back and recalculate that number and identified an error in their formula and have put out new numbers if we were to stick to the proposed budget with the 72 million, excuse me. 223 00:18:10,720 --> 00:18:17,460 With the 72 million-dollar bond issue, and those would be 32% this year, 32% next year, 224 00:18:18,020 --> 00:18:21,760 15% increase the year after that, and it drops the year for the water side. 225 00:18:22,340 --> 00:18:27,660 The wastewater rates haven't changed, and so nevertheless, we are seeing a fairly 226 00:18:27,660 --> 00:18:33,780 sizable adjustment for the next three years on wastewater side. 227 00:18:36,180 --> 00:18:46,060 Based on recent bids received on the Waterwell No. 1 project, you may recall that the bid for 228 00:18:46,060 --> 00:18:50,480 well number 1 came in at $5.5 million, which is quite a bit lower than what we had originally 229 00:18:50,480 --> 00:18:56,340 anticipated of around $8 million. And so we were able to take that difference and reduce the future 230 00:18:56,340 --> 00:19:02,660 bond issue by $10 million getting it down to $62 million bond issue. And so tonight we've laid out 231 00:19:02,660 --> 00:19:04,580 by a couple of options for council's consideration. 232 00:19:04,920 --> 00:19:08,780 Option one is lowering that bond issue to $62 million. 233 00:19:08,860 --> 00:19:12,120 Still keeping a single issue issued in 2026, 234 00:19:13,020 --> 00:19:16,380 having all the proceeds needed to fund the water bridge plan 235 00:19:16,380 --> 00:19:19,320 and all the different infrastructure components associated with it. 236 00:19:19,840 --> 00:19:22,880 And based on that, the water rate adjustments would start out 237 00:19:22,880 --> 00:19:28,220 at 27% for this upcoming fiscal year, 26% in the following year, 238 00:19:28,360 --> 00:19:31,320 15% after that, and then it drops substantially after that 239 00:19:31,320 --> 00:19:32,280 for the following two years. 240 00:19:32,660 --> 00:19:34,800 You'll note that the wastewater adjustments 241 00:19:34,800 --> 00:19:35,820 are remaining the same. 242 00:19:35,960 --> 00:19:37,660 Again, these are being driven by the increases 243 00:19:37,660 --> 00:19:39,280 from the North Texan Municipal Water District, 244 00:19:39,440 --> 00:19:42,120 and so predominantly, they are passed through costs. 245 00:19:44,160 --> 00:19:45,260 So that is option one. 246 00:19:45,500 --> 00:19:48,980 Option two, let me back up real quick. 247 00:19:49,140 --> 00:19:52,660 So just so everybody can see the impact to the water bills 248 00:19:52,660 --> 00:19:55,120 with regards to option one. 249 00:19:55,480 --> 00:19:58,880 And so just draw your attention to a variety of scenarios here. 250 00:19:58,880 --> 00:19:59,360 Enjoy your- 251 00:20:00,000 --> 00:20:21,500 Your attention to the highlighted rows that show 15,000 gallons of water consumed and 10,000 gallons on the wastewater side. The average bill, associate with that, that particular consumer would go from $236.13 a month to $285.35 a month for next year. 252 00:20:23,950 --> 00:20:28,450 And then you can see how to fix the other types of users as well as commercial on this particular slide. 253 00:20:30,510 --> 00:20:32,770 Option 2 proposes to divide. 254 00:20:32,770 --> 00:20:38,450 the bond issue and the two issuances. First bond issue would occur next fiscal year for 40.5 million. 255 00:20:39,450 --> 00:20:46,030 Year after that, we would come back to you and propose a $21.5 billion bond issue in 2027. 256 00:20:46,230 --> 00:20:51,850 Again, both the proceeds from those bond issues or COs being used toward the water bridge plan. 257 00:20:53,290 --> 00:20:58,610 Taking that into consideration, the water rate analyst determined that by doing it in two phases, 258 00:20:58,610 --> 00:21:03,950 is we could lower the rate increase for this next fiscal year, 259 00:21:03,990 --> 00:21:08,410 26 fiscal year, to 24% and then 24% in the following year, 260 00:21:08,790 --> 00:21:12,110 16% year after that, and the drop-down substantially after that. 261 00:21:12,610 --> 00:21:14,910 Again, wastewater rates remain the same. 262 00:21:17,410 --> 00:21:21,990 This doesn't change the average bill, a whole lot, but as you can see that highlighted row, 263 00:21:22,630 --> 00:21:29,090 you can see the bill would be going from 236-13 to 281-99. 264 00:21:29,090 --> 00:21:35,030 So a small reduction, but I think what we're suggesting is that what you get out of dividing 265 00:21:35,030 --> 00:21:40,870 that bond issue into two issues is you're buying some time to one, see if rates will continue 266 00:21:40,870 --> 00:21:46,790 to go down and pick up a lower interest rate, but then also time the receipt of proceeds 267 00:21:46,790 --> 00:21:50,570 from bond issues is more closely with when you need the funding for construction. 268 00:21:51,390 --> 00:21:55,890 And so we're suggesting council consider option two as we go forward through the evening. 269 00:21:59,310 --> 00:22:04,830 As you look at comparing us to other cities within the area and our bill currently stacks up, 270 00:22:04,830 --> 00:22:08,010 which is the far left column, 236 dollar bill. 271 00:22:08,090 --> 00:22:13,670 You saw that on the slide earlier, you can kind of see where we stack up compared to other cities right now. 272 00:22:14,650 --> 00:22:16,710 Under option, I'll stick with option two at this point. 273 00:22:16,870 --> 00:22:22,170 Under option two, the average bill would be going to 281.99, so it does move up. 274 00:22:22,650 --> 00:22:27,950 But keep in mind that other cities in this group will also be looking at rate increases, not all of them. 275 00:22:27,950 --> 00:22:30,130 but some of them will be looking to rate increases as well, 276 00:22:30,350 --> 00:22:33,090 so many of these are likely to go up as well. 277 00:22:37,100 --> 00:22:38,260 But that may or I turn it back to you 278 00:22:38,260 --> 00:22:39,320 if you join any questions of me. 279 00:22:45,450 --> 00:22:47,530 For a public hearing at 652, 280 00:22:47,790 --> 00:22:50,010 there are any residents that would like to speak for against. 281 00:22:50,690 --> 00:22:52,050 Please feel free to take the lectern. 282 00:22:59,660 --> 00:23:01,580 I just want to make it really awkward, just keeps it. 283 00:23:03,020 --> 00:23:04,220 All right, very well. 284 00:23:04,860 --> 00:23:07,440 We will close public hearing at 652. 285 00:23:09,960 --> 00:23:12,800 Councilor, if there are no questions or comments 286 00:23:12,800 --> 00:23:14,240 on that public hearing item, 287 00:23:14,240 --> 00:23:16,320 we will move into the next agenda item. 288 00:23:17,490 --> 00:23:18,020 Very well. 289 00:23:18,300 --> 00:23:21,460 We'll move into agenda item number seven, 290 00:23:22,080 --> 00:23:24,260 that is items for individual consideration, 291 00:23:24,640 --> 00:23:26,060 7.8, discussion in action. 292 00:23:26,620 --> 00:23:33,440 On case number FP202502, for a request by Tony DeGalia 293 00:23:34,090 --> 00:23:37,560 of burns surveying for the approval of a final plat 294 00:23:37,560 --> 00:23:42,180 being two tracks, totaling 5.372 acres of land 295 00:23:42,180 --> 00:23:52,720 located in the Edwards Teal Survey, abstract number 270, addressed as 7404-0-SouthFM-549-CDF-Heat, Mr. Consult. 296 00:23:53,100 --> 00:23:56,040 Sir, thank you mayor and good evening members of the council. 297 00:23:56,780 --> 00:24:01,940 This particular property, we have two tracks you can see here outlined in the red. 298 00:24:02,980 --> 00:24:07,900 The owners want to combine these tracks. When they bought the property, they actually thought it was one property. 299 00:24:07,900 --> 00:24:13,800 what they want to do is combine these two tracks, it'll be 5.3 acres and obviously 300 00:24:13,800 --> 00:24:19,380 with the purpose of constructing a new home, what you see here, this is the home that 301 00:24:19,380 --> 00:24:26,040 was constructed in 1975. Since this time, they had pulled a demolition permit, you see 302 00:24:26,040 --> 00:24:31,540 there's a swimming pool in the back as well. They demoed the home and the swimming pool 303 00:24:31,540 --> 00:24:37,500 and plan on expanding the footprint of the home when they build that in the near future. 304 00:24:37,500 --> 00:24:43,500 as far as the plan is concerned, this is the final 305 00:24:43,500 --> 00:24:45,680 plan that has been submitted and it's in your packet. 306 00:24:46,200 --> 00:24:48,980 It does meet all of the technical requirements of the 307 00:24:48,980 --> 00:24:50,020 subdivision ordinance. 308 00:24:50,960 --> 00:24:53,360 And the applicant is just requesting that you approve the 309 00:24:53,360 --> 00:24:55,060 plan. Of course, this being ministerial. 310 00:24:56,100 --> 00:24:59,980 Then the staff does recommend approval of the 311 00:25:00,000 --> 00:25:25,580 We took this to the planning and zoning commission on September 2nd, and they have forward a recommendation of approval as well. With that, the applicant has their representative here to answer any questions you may have, and I'm available for questions as well. Very well. Thank you, Mr. Gonzalez. At this time, Council, do you have any questions for staff? Mr. Mayor, Councilor Dodson. David, what's the setback on this property? 312 00:25:26,260 --> 00:25:32,280 The setback would be 40 feet and they are well beyond the 40 foot to setback. 313 00:25:34,940 --> 00:25:43,220 And at this stage have they proposed a preliminary outline with regards or elevations 314 00:25:43,220 --> 00:25:48,480 with regards to the property that they're looking to put up on that, or will that occur 315 00:25:48,480 --> 00:25:49,380 in the future? 316 00:25:49,700 --> 00:25:53,460 Yes, that will occur sometime in the future, we did not have not seen a building permit 317 00:25:53,460 --> 00:25:53,960 at this point. 318 00:25:59,200 --> 00:26:10,280 I have one more question. Under B, engineering, it said that the city does not allow reclamation of floodplain, nor does it allow structures in the floodplain or roadway or floodway or floodplain. 319 00:26:11,540 --> 00:26:18,320 Can you identify on that map where that is and tell us a little bit about that? 320 00:26:18,320 --> 00:26:25,320 Yes, absolutely. So this area here where you see hatched out, this is this is the floodway here and 321 00:26:25,320 --> 00:26:31,280 absolutely nothing can be built within the regulatory floodway. The remaining portion of this 322 00:26:31,280 --> 00:26:37,720 where it's kind of dotted that you can see is the 100-year floodplain and this is the 25-year, 323 00:26:37,840 --> 00:26:44,260 I believe 25-year floodplain here. So essentially most of this property is inside the floodplain and so 324 00:26:44,260 --> 00:26:49,600 So, their construction would be located in this area that's outside of the floodplain. 325 00:26:50,960 --> 00:26:54,080 Was there a building there that was torn down? 326 00:26:54,540 --> 00:26:59,640 The swimming pool, a portion of the swimming pool was in that, in this area right here with 327 00:26:59,640 --> 00:27:03,940 a 25 year, it was located about right there. 328 00:27:04,360 --> 00:27:08,020 So, they had a portion of the swimming pool that was located inside that floodplain. 329 00:27:08,300 --> 00:27:08,420 Okay. 330 00:27:08,900 --> 00:27:09,200 Okay. 331 00:27:09,620 --> 00:27:09,940 Thank you. 332 00:27:09,940 --> 00:27:10,440 There's 333 00:27:12,520 --> 00:27:14,880 plenty further questions for staff since 334 00:27:17,540 --> 00:27:19,160 for the applicant if 335 00:27:21,750 --> 00:27:22,510 there are none 336 00:27:22,510 --> 00:27:27,070 I think this was all I'll keep at this time the chair will over the floor to entertain the motion 337 00:27:30,620 --> 00:27:32,180 I'll make a motion to approve 338 00:27:32,180 --> 00:27:40,300 We have a motion to approve as stated by council no more men. I will second it 339 00:27:40,300 --> 00:27:44,660 Good. Thank you motion moves all those in favor say aye 340 00:27:44,660 --> 00:27:45,580 All right. 341 00:27:45,760 --> 00:27:46,260 Those opposed. 342 00:27:46,720 --> 00:27:47,560 That's the unanimous. 343 00:27:49,020 --> 00:27:49,780 Thank you. 344 00:27:49,920 --> 00:27:50,080 Council. 345 00:27:50,880 --> 00:27:52,220 Moving into 7.B. 346 00:27:52,400 --> 00:27:58,220 Discussion and action regarding the award of the bid for the Metavue Road Covert Replacement 347 00:27:58,220 --> 00:28:04,780 to four star excavating week in the amount of 780,915. 348 00:28:05,160 --> 00:28:05,520 Mr. Gray. 349 00:28:06,000 --> 00:28:07,260 Good evening, Mayor and council. 350 00:28:08,520 --> 00:28:13,000 So tonight we're bringing forward the bid for the Metavue Covert Replacement. 351 00:28:13,680 --> 00:28:17,280 I don't know if y'all, your guys are familiar with, here's a picture of what it looks like. 352 00:28:17,720 --> 00:28:21,660 You'll see the, this is the MetaView Colvert that's on the MetaView drive at Yankee Creek. 353 00:28:21,660 --> 00:28:23,220 It's just down from Terry Road intersection. 354 00:28:24,260 --> 00:28:28,000 And you can see the, the far left there, that Colvert is completely separated and fell down 355 00:28:28,000 --> 00:28:30,000 into the, into the creek there. 356 00:28:30,480 --> 00:28:37,240 We've had a lot of separation out of there and staff noticed on February 25th, this had 357 00:28:37,240 --> 00:28:41,960 occurred and you could actually see the pavement buckling when the heavier trucks and cars 358 00:28:41,960 --> 00:28:42,880 if we're going to cross it. 359 00:28:42,980 --> 00:28:44,300 So it was felt necessary to close it. 360 00:28:45,040 --> 00:28:47,960 At that point, it was visually designated emergency, 361 00:28:48,140 --> 00:28:49,360 but we found out we couldn't do that. 362 00:28:49,780 --> 00:28:52,160 So we had to take it out and bring it back 363 00:28:52,160 --> 00:28:55,460 before the council and did that. 364 00:28:55,860 --> 00:28:58,320 We took it and we coordinated with Sean Morgan Polk 365 00:28:58,320 --> 00:29:01,580 to initiate design services in June of this year. 366 00:29:02,080 --> 00:29:03,600 Design was completed in the project in Bidale 367 00:29:03,600 --> 00:29:04,360 until I third. 368 00:29:05,660 --> 00:29:09,560 And on July 29, we received 10 bids. 369 00:29:10,240 --> 00:29:18,060 The low-parent bidder was four-star and SPI is here tonight recommending the 370 00:29:18,060 --> 00:29:22,380 award of four-star estimating for 780,915 dollars. 371 00:29:26,810 --> 00:29:28,310 Councillor, do you have any questions for staff? 372 00:29:30,560 --> 00:29:30,920 Mr. Mayor? 373 00:29:31,740 --> 00:29:32,480 I got one question. 374 00:29:32,960 --> 00:29:33,380 Go ahead, John. 375 00:29:34,580 --> 00:29:40,600 Looking through the bid items and everything that was going through it, furnishing, my 376 00:29:40,600 --> 00:29:48,680 My question is that I've seen it had a floodgate in there, why are we leaving or are we going to raise this or why would we need the floodgate? 377 00:29:49,280 --> 00:29:53,100 If we're going to redo it, why wouldn't we re-raising that thing up? 378 00:29:53,420 --> 00:29:56,900 I'm going to bring the engineers up if you don't mind and let them in to answer design questions. 379 00:29:56,900 --> 00:29:59,580 Very well. Councilor Dodson, did you have a question for staff? 380 00:30:00,000 --> 00:30:29,080 I did. My apologies. Brian, you know, one time last year when we had this failure, you know, we thought that we were or would have to use the vast majority of the proceeds in the road repair budget for this expenditure. We did, yes sir. It looks like that has now changed and will be pulling from different fund sources in order to pay for this particular project. That is correct, sir. So then. 381 00:30:29,080 --> 00:30:40,220 And I would imagine then that those monies, that $900 or so thousand that we had in the road repair budget, will be then rolled over into this next year. 382 00:30:40,440 --> 00:30:41,560 That is my understanding, yes. 383 00:30:41,660 --> 00:30:43,760 That is total of $1.8 million. 384 00:30:45,080 --> 00:30:46,540 That is my understanding, yes sir. 385 00:30:46,580 --> 00:30:53,060 Right, which is more than we've spent on road repairs in a long, long, long time here in the east. 386 00:30:53,160 --> 00:30:53,500 Yes sir. 387 00:30:54,220 --> 00:30:56,880 Okay, good, I look forward to seeing the adjudication of that. 388 00:30:56,880 --> 00:30:58,160 Yes, sir. Great. Thanks. 389 00:31:01,340 --> 00:31:03,160 Councilman Mars. Yes. 390 00:31:03,920 --> 00:31:06,820 Good evening, Council. Mayor, a pleasure to be here tonight. 391 00:31:07,080 --> 00:31:09,240 Jeremy White with a Schumberg and Polk. 392 00:31:09,720 --> 00:31:11,600 I'm to answer your question, Councilman. 393 00:31:12,020 --> 00:31:17,800 We had coordinated with staff originally during the scoping of this project at looking at raising the road. 394 00:31:18,300 --> 00:31:22,300 We did an initial estimate to determine what we thought that 395 00:31:22,300 --> 00:31:29,700 That raising would be as far as limits and amount of upgrade that be required. 396 00:31:29,880 --> 00:31:32,980 We presented that cost forward to staff. 397 00:31:32,980 --> 00:31:37,140 I can't remember it off the top of my head, but it was substantially more expensive. 398 00:31:37,900 --> 00:31:44,560 And due to the cost of that, we reduced the scope back down to just leave the road at its current elevation. 399 00:31:44,940 --> 00:31:48,300 But to expand the boxes underneath it as much as possible. 400 00:31:48,300 --> 00:31:54,420 there's you know 350 2 inch culverts there currently but we're maximizing that 401 00:31:54,420 --> 00:31:59,740 space as much without raising the roads so we're putting in two 8x8 reinforced 402 00:31:59,740 --> 00:32:05,320 concrete box culverts in there allowing more water to go under the road before 403 00:32:05,320 --> 00:32:10,320 it overtops so that's why those floodgates are still in there so that current flood 404 00:32:10,320 --> 00:32:13,920 plane is still that same limit but we're just going to stick floodgates on 405 00:32:13,920 --> 00:32:17,120 either side just so staff can utilize them when they feel necessary. 406 00:32:18,960 --> 00:32:21,900 You're welcome. Very good. Any further questions? 407 00:32:24,470 --> 00:32:24,810 Very well. 408 00:32:25,930 --> 00:32:30,450 Thank you. Yes, sir. I feel like we've talked about this bridge for way too long. 409 00:32:31,310 --> 00:32:35,950 So I am happy to see us here tonight talking about getting some actions done. 410 00:32:36,190 --> 00:32:40,030 So thank you, staff, for your hard work on working on this. 411 00:32:40,370 --> 00:32:43,990 And thank you, council. I know we've addressed this a few times. 412 00:32:43,990 --> 00:32:49,310 So, very good at this time, the chair will open the floor to entertain a motion. 413 00:32:50,570 --> 00:32:51,130 I'll make a motion. 414 00:32:53,050 --> 00:32:58,410 I'll make a motion that we award the bid for the MetaVue Road call the replacement to 415 00:32:58,410 --> 00:33:01,930 force our excavating e can the amount of $780,000 to $915. 416 00:33:02,530 --> 00:33:03,010 Very well. 417 00:33:03,470 --> 00:33:05,050 The motion on the floor has stated. 418 00:33:05,230 --> 00:33:05,750 Do we have a second? 419 00:33:06,030 --> 00:33:07,010 I second the motion. 420 00:33:07,650 --> 00:33:08,570 One five for a second. 421 00:33:08,830 --> 00:33:10,390 Councilor Doddson, I guess you won that. 422 00:33:12,650 --> 00:33:18,150 the motion moves. All those in favor say aye aye those opposed, passes unanimously. 423 00:33:20,800 --> 00:33:20,960 Moving 424 00:33:20,960 --> 00:33:28,480 into agenda item 7.C discussion in action regarding ordinance number 2509238. Approving and 425 00:33:28,480 --> 00:33:34,900 adopting the City of Heath Annual Budget Municipal Plan of Services for the fiscal year 2025-26. 426 00:33:35,480 --> 00:33:40,160 Beginning October 1st, 2025 and ending September 30th, 2026, Mr. Alexander. 427 00:33:41,320 --> 00:33:47,080 Thank you, Mr. Mayor, councilmembers, members of the public, the item that you have in front 428 00:33:47,080 --> 00:33:53,920 of you has been worked on for the last several months. A lot of hard work has gone into 429 00:33:53,920 --> 00:33:58,000 it. I want to express my appreciation for all of the City Council's efforts and guidance 430 00:33:58,000 --> 00:34:03,680 through this process. City staff has done a wonderful job putting this budget together and getting 431 00:34:03,680 --> 00:34:07,940 to a point to where hopefully all of your questions have been answered. If not, we're 432 00:34:07,940 --> 00:34:12,880 We're here to answer those remaining questions tonight, but it's been a long process and 433 00:34:12,880 --> 00:34:17,780 we're excited to be here to get this budget approved and move on to the next fiscal year. 434 00:34:18,720 --> 00:34:21,100 Before you go on, I would like to make it now 435 00:34:26,500 --> 00:34:31,520 fun of all of you to put in countless hours and hours and hours and workshops. 436 00:34:32,380 --> 00:34:41,020 I just want to say a special thanks for us being here tonight and then also seeing you burn the candle on both ends and being here on the weekends and working diligently on that. 437 00:34:41,020 --> 00:34:46,340 Thanks to JR's, he's not here tonight, but thank you to you and your staff and your dedication in this city. 438 00:34:47,840 --> 00:34:50,840 No question about a mayor's been a team effort, that's for sure. 439 00:34:52,160 --> 00:34:56,400 A few slides to go through before answering questions council that you may have. 440 00:34:56,780 --> 00:34:59,720 Just real quick, a recap, as you may recall. 441 00:35:00,000 --> 00:35:29,840 The budget process started back March of this year. I have a couple of work sessions in March, one in March, one in June. On August 1, the proposed budget was presented to city council. I'm sorry, excuse me on August 1, the proposed budget was presented to city council on August 11th, the city council voted to set the preliminary tax rate, scheduled public hearings on September 9th. We held a public hearing on the proposed budget and then tonight we held our public hearing on the tax rate and are moving forward with 442 00:35:29,840 --> 00:35:31,840 a few action items of the City Council. 443 00:35:32,040 --> 00:35:40,600 One being the adoption of an ordinance approving the budget and an adoption or action on an ordinance 444 00:35:40,600 --> 00:35:46,740 authorizing the 2025 property tax rate and then lastly ratifying the adoption of the budget. 445 00:35:46,900 --> 00:35:49,280 And then the last item adoption of the fee schedule. 446 00:35:52,760 --> 00:35:58,740 The proposed budget that you have in front of you and that's what the budget that's been presented on the city's website 447 00:35:58,740 --> 00:36:05,960 That was the original proposed budget, which, as you recall, included, and as I mentioned earlier, a 72 million dollar bond issue, 448 00:36:06,140 --> 00:36:12,780 certificates of obligation to fund various components and infrastructure improvements related to the water bridge plan. 449 00:36:14,300 --> 00:36:23,920 Total beginning fund balance presented a $67.7 million total expenditures, $118 million, I'm sorry, total revenues, $118 million total expenditures, 450 00:36:23,920 --> 00:36:28,860 about $106 million ending with fund balance of $80 million, $200,000. 451 00:36:33,490 --> 00:36:38,170 So again, the proposed budget included $72 million of certificates of obligation. 452 00:36:38,450 --> 00:36:46,570 That was intended to fund six potable water wells, 1.5 million gallon elevated storage tank, 453 00:36:47,050 --> 00:36:49,850 a three million gallon ground storage tank that would be shared with rock wall, 454 00:36:50,530 --> 00:36:53,610 and then a three million gallon ground storage tank for our own uses. 455 00:36:54,090 --> 00:37:00,850 As I mentioned earlier, we did, we came to the conclusion that since our first bid for 456 00:37:00,850 --> 00:37:04,650 the water well number one came out quite a bit lower than what was originally anticipated. 457 00:37:04,790 --> 00:37:08,210 We felt we could lower this bond issue down, which started the process of taking a look 458 00:37:08,210 --> 00:37:13,010 at a smaller bond issue, and then also possibly phasing those dead issue. 459 00:37:14,690 --> 00:37:18,410 And so again, just like on the fee schedule, you have two options presented this evening. 460 00:37:18,410 --> 00:37:24,690 The first option sticks with a single issue, as I mentioned earlier, of $62 million. 461 00:37:25,390 --> 00:37:28,390 It still covers all the components of the water bridge plan. 462 00:37:29,330 --> 00:37:36,190 The change in the financial impact is it reduces overall revenues to $113.6 million. 463 00:37:36,890 --> 00:37:41,090 It reduces overall expenditures to $111 million. 464 00:37:41,670 --> 00:37:44,750 And it reduces our ending fund balance to $64.8 million. 465 00:37:44,750 --> 00:37:48,690 because we're bringing less proceeds in from the bond issue. 466 00:37:49,890 --> 00:37:53,550 And I mentioned the different projects that make up the water bridge plan. 467 00:37:55,430 --> 00:37:59,310 Option two splits the bond issue into two phases. 468 00:37:59,550 --> 00:38:04,390 The first phase is being $40.5 million, which would cover the four potable water wells. 469 00:38:04,730 --> 00:38:09,710 The first one that was recently awarded and then wells two through four. 470 00:38:10,670 --> 00:38:16,330 the 1.5 million gallon elevated storage tank currently under design and then the 471 00:38:16,330 --> 00:38:19,030 3 million gallon ground storage tank that would be shared with Rockwall which 472 00:38:19,030 --> 00:38:25,090 is not currently under design. Phase 2 would be a bond issue to 21.5 million 473 00:38:25,090 --> 00:38:29,970 occurring in fiscal year 27 would cover the remaining two potable water wells five 474 00:38:29,970 --> 00:38:33,990 and six and then the 3 million gallon ground storage tank that's currently 475 00:38:33,990 --> 00:38:39,030 under design by the city. The resulting financial impact would reduce 476 00:38:39,030 --> 00:38:45,550 revenues to $91.7 million total appropriations to $110.5 million and then an ending fund 477 00:38:45,550 --> 00:38:50,970 balance of $43.4 million. And the details associated with these numbers and the appropriate 478 00:38:50,970 --> 00:38:57,150 ordinances are laid out in your packet and tonight we'll ask you to choose either option 479 00:38:57,150 --> 00:39:01,530 one or two or perhaps you might have a different option but the options we put forward for 480 00:39:01,530 --> 00:39:03,050 you this evening are the options one and two. 481 00:39:05,680 --> 00:39:07,560 In order to adopt the budget we would need 482 00:39:07,560 --> 00:39:15,420 And a motion from you provided some wording for the motion, but in that motion would 483 00:39:15,420 --> 00:39:20,220 ask that you would choose the option that the City Council would like to go with. 484 00:39:20,880 --> 00:39:22,600 So I say there's two options. 485 00:39:22,920 --> 00:39:26,660 Of course, you could always adopt the proposed budget as it's on the table, right? 486 00:39:26,820 --> 00:39:27,960 But that's not what we're recommending. 487 00:39:29,000 --> 00:39:34,220 Then it gets down to just options one or two, or if you have some other alternative changes 488 00:39:34,220 --> 00:39:36,740 you'd like to make the proposed budget, you can also do that as well. 489 00:39:36,740 --> 00:39:43,300 So with that, we're recommending option two, but we're here answering questions and that you may have. 490 00:39:43,500 --> 00:39:52,080 Very well. Thank you, Mr. Alexander. At the time, Council, the floor is open. If you have any questions for staff. Councilor Dodson. 491 00:39:53,540 --> 00:39:59,980 Thanks, Steve, very much. You know, we reviewed some of this at the water committee meeting, and we'll talk about. 492 00:40:00,000 --> 00:40:24,440 We'll talk about that in a bit greater detail later on from all the puts and takes that these things have. Putting your financial head on for a second, looking at the materiality of a rate reduction for a future bond issuance. What might that savings or what could that savings look like from a future state perspective on what is it a 21.5 or a 22 million dollar bond? 493 00:40:25,260 --> 00:40:41,580 I was always told never do math in a meeting, but as you might imagine, the rate of interest 494 00:40:41,580 --> 00:40:46,020 rate that we have factored into the bond issue that's presented tonight is sitting at 4.6%. 495 00:40:46,980 --> 00:40:52,660 Should rates continue to decline, which is somewhat anticipated, we could be seeing a 4% rate 496 00:40:52,660 --> 00:40:57,940 Which could have a fairly material impact and the overall interest over a 25-year bond, right? 497 00:40:58,600 --> 00:41:03,860 I don't have a number for you, and I don't have a heuristic to use in order to calculate that off the top of my line. 498 00:41:03,860 --> 00:41:06,200 I'm willing to do for a directional act here to see another empirical accuracy. 499 00:41:06,980 --> 00:41:15,580 So I think what we've styled in this proposed budget is to not issue these bonds until January or February. 500 00:41:15,980 --> 00:41:21,000 And I think that that gives time to let some of those interest rates continue to come down, 501 00:41:21,000 --> 00:41:26,700 which ultimately will be to the benefit of future rate, utility rate adjustments. 502 00:41:27,080 --> 00:41:32,960 Right. So we saw the schedule of what will then, our consultants have calculated every year. 503 00:41:33,520 --> 00:41:37,060 And so anything that we can do to bring that down, put downward pressure on that, 504 00:41:37,240 --> 00:41:41,440 we want to focus on doing it. And if delaying the debt issue a little bit helps that, 505 00:41:41,860 --> 00:41:42,840 I think it's worked the way. 506 00:41:44,320 --> 00:41:50,880 Yeah, particularly I think when you consider the known quantities about Wells 1-4, 507 00:41:50,880 --> 00:41:59,200 and the unknown quantities about Wells 5 and 6, it provides time for those items to be sorted out 508 00:41:59,200 --> 00:42:03,560 from a diligence and from a discovery standpoint. Right, I mean everything comes into 509 00:42:03,560 --> 00:42:08,800 sharper focus as you get more information, right? And so as we approach issuing the debt, 510 00:42:09,340 --> 00:42:13,500 you know, refining our probable cost estimates, hopefully gaining a better interest rate, 511 00:42:14,780 --> 00:42:18,480 maybe we can help manage some of these future rate increases a little more tightly. 512 00:42:18,480 --> 00:42:20,440 Great. Thanks Steve, very much. 513 00:42:20,920 --> 00:42:25,050 Yep, very, very well for the questions for... 514 00:42:28,680 --> 00:42:33,500 Yeah, I would concur. I mean, I think that we've had a lot of great debate 515 00:42:34,120 --> 00:42:37,400 that this council has put a lot of time and effort into really 516 00:42:38,960 --> 00:42:43,400 making sure that we're focused on these legacy investments. 517 00:42:44,180 --> 00:42:47,660 I know that we have a finance board that's focused on that as well. 518 00:42:48,040 --> 00:42:50,340 There's been a great deal of feedback. 519 00:42:50,340 --> 00:42:57,040 back. I know that there's a lot of, you know, to our residents, comments tonight, you 520 00:42:57,040 --> 00:43:01,420 know, that we've got a lot of ground to make up and we're working hard to figure that 521 00:43:01,420 --> 00:43:08,380 out. We also talked in our last budget review meeting. We talked about, hey, look, we've 522 00:43:08,380 --> 00:43:17,160 got some rising concerns with how we purchase our water now. We've seen a massive rate increase 523 00:43:17,160 --> 00:43:21,900 on this center center line that's come through with North Texas and Minnesota's water district, right? 524 00:43:22,160 --> 00:43:28,860 So once we start looking at these rate increases over time, we are in the water business 525 00:43:28,860 --> 00:43:34,820 because we essentially buy water wholesale from Rockwell and resell it. 526 00:43:34,940 --> 00:43:41,660 So being creative and creating this resource as well I think is a highly vetted conversation 527 00:43:42,320 --> 00:43:46,240 that's happened over many, many months with a lot of different people. 528 00:43:46,740 --> 00:43:51,160 And then obviously looking at our storage capacities and increasing those 529 00:43:51,160 --> 00:43:55,920 storage capacities, I do think it is a smart move looking at this from a 530 00:43:56,440 --> 00:44:02,300 break it into two phases, one of you. I didn't tell you I wasn't, I wasn't sitting 531 00:44:02,300 --> 00:44:06,980 at that, you know, probably six months ago, but looking at, you know, what, what's 532 00:44:06,980 --> 00:44:10,780 the bond market doing, listening to a lot of sound lines and thinking through 533 00:44:10,780 --> 00:44:14,340 these things. So I think it's a great recommendation that you've made this evening, 534 00:44:14,340 --> 00:44:17,740 So, if there are no further questions or discussion, council. 535 00:44:21,150 --> 00:44:21,610 All right, very well. 536 00:44:21,930 --> 00:44:22,570 Thank you, Mr. Alexander. 537 00:44:23,350 --> 00:44:25,570 At this time, the chair will open the floor to entertain a motion. 538 00:44:26,290 --> 00:44:27,030 I'll make a motion. 539 00:44:28,750 --> 00:44:37,050 That motion that we adopt ordinance 250923A, approving the fiscal year 202526 budget, option two. 540 00:44:37,790 --> 00:44:38,230 Okay. 541 00:44:38,430 --> 00:44:44,670 We have a motion on the floor to approve ordinance number 250923A. 542 00:44:45,630 --> 00:44:49,530 in observing option two. Do we have a second? 543 00:44:50,210 --> 00:44:50,710 I'll second. 544 00:44:50,950 --> 00:44:51,270 Mr. Mayor? 545 00:44:51,650 --> 00:44:53,050 We have a second by Councilman Myers. 546 00:44:53,970 --> 00:44:56,590 The motion moves. All of those in favor say aye. 547 00:44:56,990 --> 00:44:57,350 Aye. 548 00:44:58,090 --> 00:44:58,550 Those opposed? 549 00:44:59,450 --> 00:44:59,630 Dane. 550 00:45:02,610 --> 00:45:22,110 It does pass. Thank you, council. Moving into agenda item 7.D. Discussion and action regarding ordinance number 250923B. Leving the ad warm property tax rate for tax year 2025, fiscal year 2025, 2026. Mr. Alexander. 551 00:45:24,870 --> 00:45:34,190 Thank you, Mayor. City council members, members of the public. So the order of things is budget first, tax rate second, and then we have one. 552 00:45:39,350 --> 00:45:44,510 Okay, if we could just go back and do a record vote on the budget, I apologize. 553 00:45:45,930 --> 00:45:49,650 So we're playing a little over talking about it on all three questions. 554 00:45:51,290 --> 00:45:51,730 Sure. 555 00:45:53,070 --> 00:45:53,730 Very well. 556 00:45:55,390 --> 00:45:59,110 Okay, I've got the list here so we'll leave it to Norm on the straightness out. 557 00:46:00,830 --> 00:46:04,750 They're not in the order that I normally go because it's already written down on this 558 00:46:04,750 --> 00:46:10,110 resolution or ordinance so let's start with Mayor McCleur four or against four. 559 00:46:11,310 --> 00:46:13,930 Mayor Pro Temp, Scott Dodson, four. 560 00:46:15,110 --> 00:46:17,950 Council Member City Horn, four. 561 00:46:18,750 --> 00:46:20,610 Council Member Johnny Myers, four. 562 00:46:21,490 --> 00:46:24,030 Council Member Ryan Mormons, four. 563 00:46:24,570 --> 00:46:26,750 Council Member Michelle Thurgood, four. 564 00:46:27,270 --> 00:46:29,810 and council member Mitch Olby. 565 00:46:30,130 --> 00:46:31,310 For Mr. 566 00:46:38,370 --> 00:46:38,690 Alexander. 567 00:46:39,210 --> 00:46:40,010 We all legal now. 568 00:46:40,350 --> 00:46:42,070 We're all good to go to the tax rate. 569 00:46:42,670 --> 00:46:45,310 Okay, as things go, budget first, tax rate second, 570 00:46:45,410 --> 00:46:47,810 and then we have one other item to go after that 571 00:46:47,810 --> 00:46:49,450 as far as the budget's concerned, 572 00:46:49,970 --> 00:46:50,970 or the tax rate's concerned. 573 00:46:52,990 --> 00:46:54,890 Talk about this a little bit during the public hearing. 574 00:46:57,530 --> 00:47:02,450 No new revenue rate is sitting at a style differently 575 00:47:02,450 --> 00:47:11,750 on the screen, but I read it at 17.9752 cents, we've got a 3.5% adder to that to get closer 576 00:47:11,750 --> 00:47:18,010 to the voter approval rate, and then we have an unused increment of 0.2593 cents, and 577 00:47:18,010 --> 00:47:25,630 then we have our debt rate of 8.7014 cents, a total voter approval rate of 27.565 cents. 578 00:47:25,790 --> 00:47:30,270 And so we talked about this at length, I'll answer any questions you might have with the 579 00:47:30,270 --> 00:47:37,530 In regards to the proposed tax rate that's presented tonight, but we're asking for your favorable consideration of the proposed tax rate, which is also the voter approval rate. 580 00:47:38,150 --> 00:47:40,870 The proposed motion is on the screen for you to consider. 581 00:47:41,530 --> 00:47:42,390 All right, very well. 582 00:47:42,810 --> 00:47:45,830 Council, this time the floor is open. 583 00:47:46,230 --> 00:47:48,210 If you have any questions for staff, 584 00:47:51,230 --> 00:47:54,490 or if there are no questions, the chair will open the floor to entertain a motion. 585 00:47:57,960 --> 00:47:58,560 I'll make a motion. 586 00:47:58,560 --> 00:48:12,560 I move that the property tax rate be increased to the adoption of the tax rate of 0.275650 dollars per $100 of taxable valuation which is effectively a 4.94% increase in the tax rate. 587 00:48:12,740 --> 00:48:17,980 Very well. We have a motion on the floor. Do we have a second? 588 00:48:18,840 --> 00:48:19,480 I'll second. 589 00:48:19,480 --> 00:48:21,600 I'm going to say I'm by Councilman Worm. 590 00:48:22,980 --> 00:48:27,600 Do we have any further discussion items before I move this to look? 591 00:48:28,600 --> 00:48:34,320 One thing I'd like to say is whenever we say that there's 4.94% increase in attack 592 00:48:34,320 --> 00:48:37,300 trade, we do want to clarify that. 593 00:48:38,120 --> 00:48:38,680 Thank you, Mayor. 594 00:48:39,080 --> 00:48:40,400 I was just thinking of the same thing. 595 00:48:40,900 --> 00:48:42,000 Would you like to give some clarity? 596 00:48:42,180 --> 00:48:42,540 Yes, sir. 597 00:48:42,720 --> 00:48:43,140 Thank you, Mayor. 598 00:48:43,940 --> 00:48:47,920 I have failed to kind of clarify why we do this this way. 599 00:48:49,260 --> 00:48:53,780 So the state law views any increase in tax revenue as a tax increase. 600 00:48:54,420 --> 00:48:58,460 The rate, as we have mentioned numerous times, is going down. 601 00:48:59,160 --> 00:49:03,240 The rate last year was right at 20, in fact, if you look at the front of the budget, 602 00:49:03,820 --> 00:49:07,720 the rate last year was 29 cents, right at 29 cents. 603 00:49:07,720 --> 00:49:16,660 It is going down to 27.565, but I'm going to clarify 29.0311 cents going down to 27.565. 604 00:49:16,660 --> 00:49:20,440 five, however, because we've had increase in taxable 605 00:49:20,440 --> 00:49:23,340 assess values, we're generating more tax revenue. 606 00:49:24,000 --> 00:49:27,660 And as a result, the state requires that we announce 607 00:49:27,660 --> 00:49:32,040 that that is a tax increase, and if an effective increase 608 00:49:32,040 --> 00:49:33,620 in the tax rate, okay? 609 00:49:34,040 --> 00:49:36,360 And so that's why the motion, I apologize again, 610 00:49:36,460 --> 00:49:38,220 but that is why the motion is styled the way it is 611 00:49:38,220 --> 00:49:39,480 and that isn't according to the state law. 612 00:49:39,880 --> 00:49:40,520 Very good. 613 00:49:40,880 --> 00:49:41,580 Thank you for that. 614 00:49:41,740 --> 00:49:42,120 Thank you, Mayor. 615 00:49:42,260 --> 00:49:42,960 It was great to go there. 616 00:49:43,520 --> 00:49:45,980 I was moving too fast, I apologize. 617 00:49:45,980 --> 00:49:46,240 Does. 618 00:49:46,500 --> 00:49:47,700 All right, those buttons. 619 00:49:48,580 --> 00:49:49,360 The wind is right. 620 00:49:50,040 --> 00:49:50,660 The motor part. 621 00:49:54,590 --> 00:49:55,550 All right. 622 00:49:57,830 --> 00:49:58,210 Record mode. 623 00:49:58,230 --> 00:49:59,190 Record mode. 624 00:49:59,610 --> 00:49:59,870 Okay. 625 00:50:00,000 --> 00:50:09,260 Mayor Jeremiah McClure. In favor. Four, or yes, four. I'm four. Mayor pro Jim Scott Dodson. Four. Councilmember 626 00:50:09,260 --> 00:50:17,360 Cindy Horn. Four. Councilmember Johnny Myers. Four. Councilmember Ryan Warman. Four. Councilmember 627 00:50:17,360 --> 00:50:22,340 Michelle Thurgood. Four. And Councilmember Mitch Ombi. Four. 628 00:50:29,480 --> 00:50:32,480 We will now move into agenda item 7.e. 629 00:50:32,480 --> 00:50:39,180 Discussion and action regarding resolution number 250923a, ratifying the property tax increase 630 00:50:39,760 --> 00:50:43,760 reflected in the fiscal year 2025-2026 budget, Mr. Alexander. 631 00:50:44,280 --> 00:50:48,320 Thank you, Mr. Mayor, council members, members of the public and good government fashion. 632 00:50:48,540 --> 00:50:54,320 We'd like to do things more than once and so what this item is doing is essentially making sure that 633 00:50:54,960 --> 00:51:01,380 you knew what you just did and that you acknowledge it out loud and so the state law requires that when the 634 00:51:03,160 --> 00:51:12,740 proposed tax rate exceeds the no new revenue rate, maintenance operation rate that is, then we have to have you ratify the tax increase. 635 00:51:13,040 --> 00:51:22,760 And so that's all this item is, there is a resolution attached in your packet declaring that you're ratifying the tax rate that you just approved and the tax increase associated with it. 636 00:51:22,760 --> 00:51:23,680 Council, 637 00:51:25,980 --> 00:51:29,100 the floor is open, if you have any questions or comments for staff. 638 00:51:30,620 --> 00:51:34,660 If there are none at this time, the chair will open the floor to entertain a motion. 639 00:51:36,400 --> 00:51:37,480 I'll make a motion, Mr. Mayor. 640 00:51:38,580 --> 00:51:39,000 Make a motion. 641 00:51:39,080 --> 00:51:44,060 We adopt resolution 250-923-A, ratifying the property tax increase reflected in the fiscal 642 00:51:44,060 --> 00:51:50,260 year 2025-26 budget, acknowledging that the budget will raise more revenue from property 643 00:51:50,260 --> 00:51:52,180 taxes in the previous fiscal year. 644 00:51:52,180 --> 00:51:53,260 Second. 645 00:51:56,580 --> 00:51:57,580 We have a second. 646 00:51:57,940 --> 00:51:58,060 All right. 647 00:51:59,140 --> 00:52:00,100 Councilman Dodson. 648 00:52:02,760 --> 00:52:03,560 I have no longer. 649 00:52:04,880 --> 00:52:05,500 Go record. 650 00:52:05,920 --> 00:52:06,320 Okay. 651 00:52:06,480 --> 00:52:06,660 Four. 652 00:52:06,820 --> 00:52:07,360 Or against. 653 00:52:07,560 --> 00:52:08,440 Mayor McClure. 654 00:52:08,840 --> 00:52:09,400 In favor. 655 00:52:10,160 --> 00:52:12,660 Mayor Pro Tem Scott Dodson. 656 00:52:13,020 --> 00:52:13,220 Four. 657 00:52:13,920 --> 00:52:15,240 Councilmember Cindy Horn. 658 00:52:15,560 --> 00:52:15,800 Four. 659 00:52:16,160 --> 00:52:17,240 Councilmember Johnnie Myers. 660 00:52:17,780 --> 00:52:17,960 Four. 661 00:52:18,420 --> 00:52:19,640 Councilmember Ryan Mormon. 662 00:52:19,980 --> 00:52:20,180 Four. 663 00:52:20,540 --> 00:52:22,700 Councilmember Michelle Thurgood. 664 00:52:23,360 --> 00:52:23,600 Four. 665 00:52:24,000 --> 00:52:25,040 Councilmember Mitchell. 666 00:52:25,420 --> 00:52:25,840 Four. 667 00:52:25,840 --> 00:52:26,980 Moving 668 00:52:31,100 --> 00:52:43,040 into agenda item 7.F, discussion in actual regarding ordinance number 259-2-3-C, adopting the master fee schedule for fiscal year 2025-2026, Mr. Outlander. 669 00:52:43,080 --> 00:52:52,860 Thank you, mayors and council members, members of the public. As we talked about during the public hearing, we have a fee schedule on the table for approval tonight for your consideration for approval tonight. 670 00:52:52,860 --> 00:53:05,120 As we mentioned earlier, the rate adjustments for the water rates have been divided into two options, option one, being the higher rates proposed and option two, 671 00:53:06,240 --> 00:53:14,960 allowing for the splitting of the bond issue within the budget over a two fiscal year period as opposed to one and the waste water rates as they have been presented throughout the process. 672 00:53:14,960 --> 00:53:22,180 So we're asking for your favourable consideration of the fee schedule that's in your packet tonight, adjusting rates for 2026 and for 673 00:53:22,180 --> 00:53:33,440 the note that Council is not approving the rates for 27, 28, 29, or 30, only for 2026 and the other rates are just proposed as what is anticipated going forward after fiscal year 26. 674 00:53:34,440 --> 00:53:36,680 Happy to answer any questions that you might have. 675 00:53:36,680 --> 00:53:42,500 very well. Council at this time for any discussion or questions for staff. 676 00:53:44,660 --> 00:53:52,160 Mr. Mayor, I just think that you know this particular proposal allows us to start solving 677 00:53:52,160 --> 00:53:59,320 for the major water issues that we've faced as a community. And it's not only a solution 678 00:53:59,320 --> 00:54:06,640 here for the short term, it's a solution for the long term benefit of all he citizens. 679 00:54:06,640 --> 00:54:14,540 It solves for supply, it solves for storage, and it solves to some degree for infrastructure 680 00:54:14,540 --> 00:54:17,360 although there will be other discussion about that. 681 00:54:17,700 --> 00:54:22,960 And while no one wants to pay for the solution, this certainly does it. 682 00:54:23,460 --> 00:54:31,800 And it does it in, you know, one fell swoop or if you split the bond in two tranches as 683 00:54:31,800 --> 00:54:32,760 it were as well. 684 00:54:33,360 --> 00:54:39,460 And really, the only thing that we have that we can manage are the water rates because 685 00:54:39,460 --> 00:54:42,420 the sewer rates are really put upon us by Rockwall. 686 00:54:43,060 --> 00:54:46,060 And that's just the pastor Steve, like you had mentioned before. 687 00:54:46,300 --> 00:54:46,780 No, Texas. 688 00:54:47,140 --> 00:54:49,700 Yes, so sort of North Texas, yes sir, absolutely. 689 00:54:50,160 --> 00:54:55,820 So thank you for putting on all of the work on this and all of the machinations with all 690 00:54:55,820 --> 00:54:59,840 the different, you know, numeric valuations and everything else that you all did. 691 00:55:00,140 --> 00:55:21,280 This is really great work. I appreciate it. Again, team effort with city council, as well as city staff. Everybody pulled together to put all this together and it's been a lot of work. Thanks. No further comments, Mayor? Thank you, Councilor Dodson. Any further discussions or questions with Councilor? None at this time. The chair will over the floor to entertain a motion. 692 00:55:24,500 --> 00:55:32,320 I'll make a motion, Mr. Mayor. Make a motion. We adopt ordinance number two, five, zero, nine, two, three, C, adopting the master fee schedule. 693 00:55:32,320 --> 00:55:35,600 for fiscal year 2025-26 option two. 694 00:55:36,260 --> 00:55:37,720 Very well. Do we have a second? 695 00:55:38,700 --> 00:55:39,020 Second. 696 00:55:39,720 --> 00:55:41,780 Second, my councilman Dodson will 697 00:55:44,600 --> 00:55:46,700 move to a record vote. 698 00:55:46,980 --> 00:55:47,080 Nope. 699 00:55:47,660 --> 00:55:47,760 Nope. 700 00:55:48,240 --> 00:55:49,160 Not needed on this one. 701 00:55:49,840 --> 00:55:50,480 I got an exception. 702 00:55:51,680 --> 00:55:52,260 How was someone? 703 00:55:52,640 --> 00:55:53,360 You were right. 704 00:55:53,600 --> 00:55:53,740 No. 705 00:55:54,820 --> 00:55:56,660 Unless you want to join these record votes? 706 00:55:57,200 --> 00:55:58,860 Can you see all the time? 707 00:55:58,860 --> 00:56:00,760 You see how trainable we are up here in Normandy? 708 00:56:03,020 --> 00:56:09,760 All of us are as fancy as our county judge. He's got a real cool technology. He gets to sit on a big screen. 709 00:56:10,200 --> 00:56:16,500 We have a pleasure of having him here this evening. So we will move into the motion moving. All those in favor say on. 710 00:56:16,860 --> 00:56:17,060 Hi. 711 00:56:17,640 --> 00:56:18,440 Those boasts. 712 00:56:18,580 --> 00:56:19,400 Passes unanimously. 713 00:56:20,800 --> 00:56:21,400 Thank you. 714 00:56:21,560 --> 00:56:23,380 All right. 715 00:56:26,520 --> 00:56:32,480 All right. We will now move into agenda item 7.g. Discussion and action regarding ordinance number 250923D. 716 00:56:32,480 --> 00:56:38,500 9-2-3-D, amending the city of Heath, fiscal year 2024, 2025, and your budget, Mr. Alexander. 717 00:56:40,630 --> 00:56:42,930 I thought I was done, I forgot about this. 718 00:56:43,630 --> 00:56:50,390 So, the item that you have in front of you this evening is an amendment to the current year budget. 719 00:56:51,130 --> 00:56:54,690 Fiscal year 24-25, and as you may recall it the last council meeting, 720 00:56:55,370 --> 00:57:01,170 city council was made aware of the need to amend the budget for the utility reserve fund. 721 00:57:01,170 --> 00:57:05,270 to address the water well number one project of $5.5 million. 722 00:57:06,430 --> 00:57:09,590 Some of which, some of this cost of which will be reimbursed 723 00:57:09,590 --> 00:57:11,050 through the certificates obligation. 724 00:57:11,050 --> 00:57:14,010 And I'll mention now that either the next council meeting 725 00:57:14,010 --> 00:57:18,230 or the council meeting after that will be bringing a resolution 726 00:57:18,230 --> 00:57:22,530 to you for the intent to issue COs 727 00:57:22,530 --> 00:57:25,130 and allow some of these costs to be reimbursed to the city 728 00:57:25,130 --> 00:57:27,110 through the proceeds of those bonds. 729 00:57:27,110 --> 00:57:33,550 The other amendment that's being requested this evening, we discussed that the last council 730 00:57:33,550 --> 00:57:39,030 meeting is related to flock cameras for the place department to expand the number of 731 00:57:39,030 --> 00:57:42,290 cameras that we have in the city with regards to flock cameras. 732 00:57:42,830 --> 00:57:47,510 This would be an amendment to the general fund, specifically the DPS division. 733 00:57:48,030 --> 00:57:55,430 Overall the budget amendment to increase in appropriations is calculated at $5,563,000. 734 00:57:55,430 --> 00:58:02,610 These funds will be paid for through available fund balance within the general fund and the utility reserve fund. 735 00:58:03,710 --> 00:58:15,270 As it relates to the slot cameras, just the note on the screen that there is an ongoing operating cost associated with the slot cameras being presented tonight, and this will start. 736 00:58:16,250 --> 00:58:20,930 This amount will kick off in fiscal year 2627 at an amount of 62,000 per year. 737 00:58:20,930 --> 00:58:26,130 So it's not going to affect us in 2526 because that's what the 65,400 is in the cover. 738 00:58:26,970 --> 00:58:27,150 Okay. 739 00:58:27,510 --> 00:58:27,850 Very well. 740 00:58:28,450 --> 00:58:29,470 Thank you, Mr. Alexander. 741 00:58:31,010 --> 00:58:38,310 I don't need to go through the importance of these items, but I will say for anyone that hasn't heard us talk about. 742 00:58:38,690 --> 00:58:47,250 The flawed cameras and increasing our availability of being able to see the license plates of individuals that are coming and going. 743 00:58:48,030 --> 00:58:54,970 It is important for us to be able to become the number one safe city right now with a seven 744 00:58:54,970 --> 00:58:55,490 safe city. 745 00:58:55,970 --> 00:58:59,150 We're going to do everything in our power to become the number one safe city within the 746 00:58:59,150 --> 00:58:59,610 state of Texas. 747 00:59:00,430 --> 00:59:06,390 And so I'm very excited to see that line item as well as we are getting into the water business 748 00:59:06,390 --> 00:59:10,250 even more with water wells, we're very excited about seeing well one. 749 00:59:11,010 --> 00:59:14,450 So I'm very happy to see these items come forth tonight. 750 00:59:15,090 --> 00:59:20,870 At this time, if there are no questions, the chair will open the floor to entertain a motion. 751 00:59:22,370 --> 00:59:29,730 Mr. Mayor, I move that we approve ordinance number 250923D, amending the city of Heath, 752 00:59:29,850 --> 00:59:40,450 fiscal year 2024, 2025 annual budget, with the amounts of $65,400 for the flock, safety, 753 00:59:40,450 --> 00:59:45,370 the license plate recognition cameras and the construction of water well number one per 754 00:59:45,370 --> 00:59:56,050 water bridge plan for 5,497,777 dollars funded through the utility capital reserve account. 755 00:59:56,430 --> 00:59:57,150 Very well. 756 00:59:57,490 --> 00:59:58,390 We have a motion on the floor. 757 00:59:58,490 --> 00:59:59,030 Do we have a second? 758 00:59:59,310 --> 00:59:59,550 Second. 759 01:00:02,900 --> 01:00:09,180 We're the second by councilwoman horn. You win tonight. 760 01:00:11,530 --> 01:00:12,970 So the motion moves all those 761 01:00:12,970 --> 01:00:16,250 who have ever say aye, aye, those opposed, nay, 762 01:00:23,040 --> 01:00:27,080 we will now move into agenda item seven 763 01:00:27,080 --> 01:00:32,220 dot h, discussion and update on the Hubbard Drive project, the water bridge plan, and the 764 01:00:32,220 --> 01:00:33,440 I don't know if you can tell it's an apartment, Mr. Cree. 765 01:00:40,000 --> 01:00:41,980 Hello again, Mayor and Councilman. 766 01:00:45,160 --> 01:00:45,660 There it is. 767 01:00:45,820 --> 01:00:47,220 I'm gonna say, well, I forgot to type in there. 768 01:00:49,000 --> 01:00:50,500 So yeah, this is a project update. 769 01:00:50,840 --> 01:00:53,000 This would be similar to the update I brought you 770 01:00:53,000 --> 01:00:55,240 last month for these three projects. 771 01:00:56,020 --> 01:00:59,060 The first one of those is Hubbard Drive. 772 01:01:00,100 --> 01:01:03,300 Currently, it's still not moving. 773 01:01:04,300 --> 01:01:06,840 It's just for phase four from Michael Drive to 740. 774 01:01:07,880 --> 01:01:14,100 We are still waiting on getting final design reviewed and completed so we can get that out of the bid. 775 01:01:14,680 --> 01:01:16,820 Anticipated date to get that out of the bid is this October. 776 01:01:20,900 --> 01:01:22,000 That's where that's at. 777 01:01:22,420 --> 01:01:24,980 I can do any questions. I don't have any further update on the paper. 778 01:01:25,000 --> 01:01:31,140 Yeah, I think if we could elaborate right on our expected timelines, right? 779 01:01:31,140 --> 01:01:36,800 We are hoping to start seeing activity and action by the end before the end of the year. 780 01:01:37,280 --> 01:01:39,540 Yeah, we're expected to send that out to bid in October. 781 01:01:39,880 --> 01:01:40,200 That's right. 782 01:01:42,900 --> 01:01:46,060 Yeah, it could kick off before January. 783 01:01:46,800 --> 01:01:46,880 Okay. 784 01:01:47,300 --> 01:01:48,480 That is an expectation. 785 01:01:49,080 --> 01:01:49,980 Okay, very well. 786 01:01:50,140 --> 01:01:51,720 It happens with the bid that's unexpected. 787 01:01:52,120 --> 01:01:53,580 You know, I can't get it right. 788 01:01:53,940 --> 01:02:00,160 I just want to assess some good expectations because our residents have been waiting on hover drive since Jenny moved here. 789 01:02:03,080 --> 01:02:10,740 1971. I drove it today and I was like, my goodness, this road needs repair. So again, 790 01:02:11,260 --> 01:02:16,560 whatever we do, make sure that we're expediting. Yes sir. Hey Brian, what do you think the 791 01:02:17,100 --> 01:02:23,080 biggest hold up has been? I've sent some frustration when you kick this off. You know, I think a lot 792 01:02:23,080 --> 01:02:27,960 of people are frustrated about this road. Where's the hold up in terms of getting this thing 793 01:02:27,960 --> 01:02:30,920 and cleared to move to the construction phase? 794 01:02:31,560 --> 01:02:33,940 Well, stay in true to this nature. 795 01:02:34,100 --> 01:02:37,060 Hubbard continues to have changes that jump on us 796 01:02:37,060 --> 01:02:38,200 as we move down the line. 797 01:02:39,420 --> 01:02:42,540 Driveway changes, water line changes. 798 01:02:43,400 --> 01:02:46,620 And those changes have caused us to go back to the design board, 799 01:02:46,760 --> 01:02:47,940 go back to the design board. 800 01:02:48,500 --> 01:02:51,600 And we again have some changes that we 801 01:02:51,600 --> 01:02:56,840 had to submit to our comments due to growth 802 01:02:56,840 --> 01:03:01,200 and some things going on along Hubbard that has caused that to go back. 803 01:03:01,360 --> 01:03:04,120 Right, some properties that didn't exist. 804 01:03:04,380 --> 01:03:04,600 Correct. 805 01:03:04,960 --> 01:03:08,340 I have now been identified that they do now exist. 806 01:03:08,840 --> 01:03:12,300 So we're having to change some of the 807 01:03:12,840 --> 01:03:14,540 forgotten designs to. 808 01:03:15,660 --> 01:03:16,100 You're correct. 809 01:03:16,660 --> 01:03:21,260 The storm drain design, elevation design, driveway approaches, things of that nature. 810 01:03:21,420 --> 01:03:21,660 Culture. 811 01:03:21,660 --> 01:03:26,860 to. Okay. Not to mention just historically, right? You can speak to this, I guess I'll 812 01:03:26,860 --> 01:03:34,060 jump in. But, you know, once they got into some of the planning, we had realized that 813 01:03:34,060 --> 01:03:40,340 there's actually water lines that are running through that area. There were. So we, part 814 01:03:40,340 --> 01:03:44,980 of the developer agreement was they installed an 18-inch water line on what if you're 815 01:03:44,980 --> 01:03:50,180 growing down Hubbard this way, I'd be the east side of the road to your left. During 816 01:03:50,180 --> 01:03:54,600 that designed, they did not tie the waterline into any roads that were on the west side 817 01:03:54,600 --> 01:04:00,580 of the road. They remained on all 40 lake lines, had had harvested and function, things 818 01:04:00,580 --> 01:04:04,180 of that nature. That wasn't picked up until design had already been approved and the project 819 01:04:04,180 --> 01:04:12,180 could bid out through the PD, the developer's agreement. So they had to go back and redesign 820 01:04:12,180 --> 01:04:16,820 that rather than cause the road to be built and then cut the road, your brand new road, 821 01:04:16,820 --> 01:04:18,940 and install all those crossings and water lines. 822 01:04:19,400 --> 01:04:23,080 It was also noted that when they arrived at a couple 823 01:04:23,080 --> 01:04:25,980 of the intersections, the elevations were wrong 824 01:04:25,980 --> 01:04:27,400 for the stormwater drainage. 825 01:04:27,560 --> 01:04:28,260 It knows how to be corrected. 826 01:04:32,570 --> 01:04:34,330 So a lot of problems with how to drive, 827 01:04:34,470 --> 01:04:35,110 but we're getting there. 828 01:04:35,370 --> 01:04:35,950 It's been a monster. 829 01:04:36,550 --> 01:04:38,970 In fact, we're hoping, I'm going to throw it out there, 830 01:04:39,070 --> 01:04:41,490 that we're hoping that over this next year, 831 01:04:41,990 --> 01:04:45,310 it will be concluded in 2026, correct? 832 01:04:46,690 --> 01:04:48,210 The request in this bid. 833 01:04:48,210 --> 01:04:49,210 You see, I'm putting up a lot of time on that. 834 01:04:49,270 --> 01:04:50,430 It's for a... 835 01:04:50,430 --> 01:04:50,990 I'm really... 836 01:04:50,990 --> 01:04:52,690 The requesting this be it is for a... 837 01:04:52,690 --> 01:04:53,550 You drive off of overdrive. 838 01:04:53,830 --> 01:04:55,330 I'm trying for you guys at home. 839 01:04:55,570 --> 01:04:55,970 Absolutely. 840 01:04:56,730 --> 01:04:59,490 It's for a different approach to how we do this. 841 01:05:00,000 --> 01:05:07,940 The previous approach had much more what we call hand pouring. We're requiring a lay down machine for this one, so we anticipate it should move faster. 842 01:05:11,620 --> 01:05:20,720 That was the space. This may or we are going to do all we can. All we can pass our mind gone. I just want to turn it. All we can to meet that commitment. 843 01:05:22,900 --> 01:05:33,760 We keep that lay down machine for Terry drive to. I'm sure they would for a press. Yeah. And this slide here demonstrates the cost. It's the same 844 01:05:33,760 --> 01:05:40,480 one you've seen for, and I believe this is fully funded, we anticipate that, that's made 845 01:05:40,480 --> 01:05:41,140 a project cost. 846 01:05:43,930 --> 01:05:47,070 The next one is the bridge plan. I'm not going to beat this one to death, 847 01:05:47,330 --> 01:05:50,970 and because we have a committee update that I think is going to hit some of these same 848 01:05:50,970 --> 01:05:55,650 points. I'll just hit the high notes and run right through it, so I don't step on any 849 01:05:55,650 --> 01:06:00,570 toes on this one. Obviously, you know, our current conditions, like we've always said, is 850 01:06:00,570 --> 01:06:03,730 the city of Rockwall's class city of Heath with water through a pump station just located 851 01:06:03,730 --> 01:06:07,830 it's at 30 in Rockwall. So, they're behind shenanigans if everybody ever wants to see those tanks. 852 01:06:08,750 --> 01:06:12,910 We're currently operating from memory and understanding, working toward a contract and currently at 853 01:06:12,910 --> 01:06:21,210 6.5 million gallons per day. One note I'd like to put in here is it barring something crazy, 854 01:06:21,210 --> 01:06:26,030 but technically the summer is over. We have sustained this summer without going to any further stages of 855 01:06:26,030 --> 01:06:32,530 restrictions. Is your microphone on that one as well? It is on. Yeah, well done, friend. Well done. 856 01:06:32,530 --> 01:06:33,390 Thank 857 01:06:36,140 --> 01:06:39,780 you residents. Yes, absolutely. That's who did it. And thank you Rockwell. 858 01:06:41,160 --> 01:06:41,620 Absolutely. 859 01:06:44,240 --> 01:06:48,280 The town center well, Parkwell number one, we awarded it to see Miller Drilling. 860 01:06:49,420 --> 01:06:56,240 And notice this preceed is expected this October. We actually have a pre preliminary meeting 861 01:06:56,240 --> 01:07:00,540 October 6th, where we're going to sit down, we're going to work on schedules, coordinate with 862 01:07:00,540 --> 01:07:06,080 and Wilkson to see more for our park so we can start sectioning out that area to hopefully 863 01:07:06,080 --> 01:07:07,700 get them what they need over there. 864 01:07:10,740 --> 01:07:15,000 We also have awarded the design to the 1.5 elevated tank on governors. 865 01:07:17,540 --> 01:07:19,420 They have already started their Sue work over there. 866 01:07:19,860 --> 01:07:24,320 In fact, if we don't get a lot of rain tomorrow, there'll be drilling some pretty deep pears 867 01:07:24,320 --> 01:07:29,260 in that area, not drilling, just sampling, pretty deep samples, soil samples because they've 868 01:07:29,260 --> 01:07:31,840 already started all their underground geotechnical work. 869 01:07:32,380 --> 01:07:33,440 Same goes for the pump station. 870 01:07:33,560 --> 01:07:34,820 We've already had to take down the back fence. 871 01:07:36,400 --> 01:07:39,800 And we put it back up, but it's kind of construction 872 01:07:39,800 --> 01:07:42,480 you need to look at now, as work has begun up there as well. 873 01:07:44,420 --> 01:07:46,140 And that's the 3 million ground and storage tank. 874 01:07:46,420 --> 01:07:47,420 It's at our pump station, like I said. 875 01:07:47,500 --> 01:07:49,360 It's over the bus to the Nantiganst, on Townsend Boulevard. 876 01:07:49,840 --> 01:07:52,480 It's right next to Rockwall's pump station. 877 01:07:52,900 --> 01:07:54,280 If you're ever driving down out 30 and you actually 878 01:07:54,700 --> 01:07:57,700 are going towards Dallas, if you look off to the left in that area, 879 01:07:57,700 --> 01:08:02,200 you'll see a bunch of tanks, a couple of them are rock walls and the one that's 880 01:08:03,080 --> 01:08:07,820 further up to your west would be the city of Heath Tank. And there's going to be 881 01:08:07,820 --> 01:08:09,440 one just like it put behind it. 882 01:08:12,710 --> 01:08:15,490 We do have the scope in house for what are 883 01:08:15,490 --> 01:08:20,570 well two, three, four for design. It's currently under staff review and we'll be 884 01:08:20,570 --> 01:08:22,350 bringing that to you guys very shortly. 885 01:08:25,980 --> 01:08:27,300 And that's all I had on the bridge plan. 886 01:08:29,450 --> 01:08:29,910 Thank you, sir. 887 01:08:33,080 --> 01:08:36,280 Town center park. I don't want to throw them one of the 888 01:08:36,280 --> 01:08:40,800 bus, both of our design engineer architects are here tonight, so if y'all want an opportunity 889 01:08:40,800 --> 01:08:45,580 to pepper them with questions, I know Emily's dying to come up here and talk about it. 890 01:08:48,340 --> 01:08:54,980 This is the aerial from August. I don't know how much you can get out of that, but I rode 891 01:08:54,980 --> 01:09:04,800 with Joel today, and what I can tell you is the dry creek area. They're working, I'm 892 01:09:04,800 --> 01:09:08,440 this thing. Oh, there it is. The dry creek area, they're pouring, they're pouring the trail, 893 01:09:08,540 --> 01:09:13,280 spring is down here. This looks substantially cut. I don't think it's the final gray, but you can 894 01:09:13,280 --> 01:09:18,040 actually see it's formed. It looks like it looks like the drainage area. They have a sidewalk coming 895 01:09:18,040 --> 01:09:24,840 down it. It's starting to look like it should. This right here has no grass on it, but it looks like 896 01:09:24,840 --> 01:09:29,800 a field. It's a big open area. It's probably not fine-graded yet, but it's rough graded. It's got 897 01:09:29,800 --> 01:09:34,580 the little crown on it. It looks pretty good. We're starting to see what could be a field. The ball 898 01:09:34,580 --> 01:09:38,640 fields here so you'd see both these dugouts have been poured here. You can see the little 899 01:09:38,640 --> 01:09:42,000 concrete areas you can't in this area but you'll see them if you drive over there. 900 01:09:43,480 --> 01:09:49,040 And so that's moving forward. Right here there's an entrance. They're working on electricals 901 01:09:50,580 --> 01:09:54,480 right here in front of this. You got a big pit where they're working on those electrical 902 01:09:55,180 --> 01:09:59,960 Electrical items. They're also working on the state. 903 01:10:00,000 --> 01:10:29,600 Page right here in this area. You can see the footings are the, I guess you call those piers for the, for the foundation of the stage, just south or just west of the pavilion there. And if you go out there and drive at the intersection down here, you'll see the, the pawn walls. Where they've started pouring those. I never thought I would see the pawn walls. There, there, they're excited to see pawn walls. They're there and there's no water lines leaking or anything. It looks a lot of water like dry ground. 904 01:10:29,600 --> 01:10:35,460 So we like that. A lot of rain that's all of that off, so I'm very excited. I also 905 01:10:35,460 --> 01:10:40,360 would note that all the sports courts report, they don't have any markings on 906 01:10:40,360 --> 01:10:42,620 them yet, so they're just like concrete, but they're all there, they're all 907 01:10:42,620 --> 01:10:47,140 poured, and what you see is a little stub outs for the canopy that's fixing to go 908 01:10:47,140 --> 01:10:49,000 up over the top of the shade structure. 909 01:10:53,670 --> 01:10:55,350 And this is the same thing. This is 910 01:10:55,350 --> 01:11:03,530 Is this a, everything I just described to you and I mentioned the coordination meeting 911 01:11:03,530 --> 01:11:09,610 we're going to have with the well-driller and Hillin-Lukasin and Kenley Horn and the 912 01:11:09,610 --> 01:11:09,750 staff. 913 01:11:09,910 --> 01:11:10,190 See you, staff. 914 01:11:10,590 --> 01:11:10,850 Very good. 915 01:11:11,470 --> 01:11:13,530 How many questions are there? 916 01:11:13,570 --> 01:11:14,190 Very good. 917 01:11:14,410 --> 01:11:16,770 At this time, the floor is open. 918 01:11:16,850 --> 01:11:18,170 If you have any questions for staff. 919 01:11:19,670 --> 01:11:20,930 I have one question. 920 01:11:20,930 --> 01:11:24,950 and how close are we to on time with town center park? 921 01:11:24,950 --> 01:11:28,230 What is the projected, where are we on that? 922 01:11:28,510 --> 01:11:31,930 So right now everything we see kind of says the mean march. 923 01:11:33,330 --> 01:11:34,750 Is what it looks like. 924 01:11:35,290 --> 01:11:37,110 Now there's gonna be some coordination that has to happen 925 01:11:37,110 --> 01:11:38,570 because the well-driller once he moves in, 926 01:11:38,690 --> 01:11:41,270 he's gonna take, let me back up right here. 927 01:11:42,610 --> 01:11:44,050 Well, actually it probably better. 928 01:11:44,950 --> 01:11:48,830 I believe that says where it says field C right there, 929 01:11:48,830 --> 01:11:52,490 That field will not be able to be completed while the well drill is working. 930 01:11:52,630 --> 01:11:54,170 That's going to be his lay down yard and where he's drilling. 931 01:11:54,910 --> 01:12:00,270 So depending on when he can get substantially complete with drilling the hole 932 01:12:00,270 --> 01:12:03,710 and then get back out, because there will be a gap where we wait on the electric to come in, 933 01:12:05,810 --> 01:12:11,050 there may not be completed there, but have to pull off and then come back and complete that portion. 934 01:12:12,010 --> 01:12:16,530 We're using the dry pond to get on and off. 935 01:12:18,520 --> 01:12:24,060 no sir we're going to come straight through here where the we are yeah that's 936 01:12:24,060 --> 01:12:27,480 the drive on oh yeah I'm sorry I get confused with the dry creek you're right 937 01:12:27,480 --> 01:12:38,140 drop on okay not the parking no the drill rig would come in right yeah so 938 01:12:38,140 --> 01:12:41,440 so both of those areas will have to be completed after the after the drill rig 939 01:12:41,440 --> 01:12:50,460 moves out yeah so when are the plantings going in will they go 940 01:12:50,460 --> 01:12:58,520 in soon enough to take advantage of the cooler and wetter weather. I'm going to ask Joel 941 01:12:58,520 --> 01:13:02,260 or Emily to answer to that. They talked about that a little bit today and I think the 942 01:13:02,260 --> 01:13:11,440 answer is no. Yeah, it's because this is Emily Drake but can we. I was the lead landscape 943 01:13:11,440 --> 01:13:17,200 architect on the project because we're getting into the fall season which is then going 944 01:13:17,200 --> 01:13:23,140 go right into winter and the plants are going to go dormant and we're still 945 01:13:23,140 --> 01:13:27,180 dealing with getting the well drilled and there's a big field that's going to 946 01:13:27,180 --> 01:13:30,800 have a lot of sod that needs to be put on. So the planting is actually not going to 947 01:13:30,800 --> 01:13:34,440 happen until probably beginning of March. That's what we're saying March for the 948 01:13:34,440 --> 01:13:40,380 opening. In to February after that last freeze that we typically get middle of 949 01:13:40,380 --> 01:13:44,080 February is when we're going to start seeing all of the planting come in and by 950 01:13:44,080 --> 01:13:46,920 then everything will be ready for it. Irrigation will be complete and everything 951 01:13:46,920 --> 01:13:49,200 Thank you, so I have a follow up question. 952 01:13:49,800 --> 01:13:53,100 So how much, I mean, I know when getting established, 953 01:13:53,100 --> 01:13:54,780 you'll need to water them frequently. 954 01:13:55,380 --> 01:13:57,340 How many months into that? 955 01:13:57,520 --> 01:14:00,380 Do you see that going March, April, May, or beyond that? 956 01:14:00,760 --> 01:14:05,100 So for a plan to be established, it's a year process. 957 01:14:05,440 --> 01:14:08,240 So that first year, you're going to be watering it. 958 01:14:08,620 --> 01:14:11,020 At our maximum, you're ever going to see them watered 959 01:14:11,020 --> 01:14:12,880 until they're completely established. 960 01:14:12,880 --> 01:14:18,780 and then we'll get into a more kind of regular maintenance of the planting. 961 01:14:23,600 --> 01:14:26,940 I was going to say it has a 6 on the front. 962 01:14:29,040 --> 01:14:33,620 You said don't do math and don't ask me numbers without a piece of paper in front of me. 963 01:14:34,960 --> 01:14:35,880 So yeah. 964 01:14:36,660 --> 01:14:39,060 I believe I have a table that you sent over. 965 01:14:39,160 --> 01:14:42,120 Yes, it's all been quantified by our irrigation consultant. 966 01:14:42,120 --> 01:14:45,760 So, we do have this number if you want those more specifically. 967 01:14:46,180 --> 01:14:46,780 Very good. 968 01:14:47,500 --> 01:14:48,520 Counseling further questions. 969 01:14:48,860 --> 01:14:53,960 Emily, what are the points of inflection that milestones are for the next few months? 970 01:14:54,040 --> 01:14:55,660 We are going to really start things. 971 01:14:55,660 --> 01:14:59,860 So, in the next few weeks, you're actually going to see a lot of verticals. 972 01:15:00,000 --> 01:15:29,980 Start happening. We have about half of the parkour quit the playground equipment on site. Once those footings get poured, as I think it's supposed to happen next week, pending any rain, you'll start seeing all of those start to go up so probably within the next three to four weeks, you'll see the playground installed, the equipment installed. And the stage is being poured. You'll start to see that we just made our final submittal for the roofing today. So you'll start to 973 01:15:29,980 --> 01:15:38,440 I see that come to the site probably in the end of October, so four weeks, and then 974 01:15:38,440 --> 01:15:42,700 they're pouring the spiral at the end of the festival street. 975 01:15:42,900 --> 01:15:44,420 This week they've got it all formed up. 976 01:15:44,580 --> 01:15:47,180 It's super really, really cool looking. 977 01:15:49,780 --> 01:15:53,780 The pickle ball structure is the next big thing that you're going to see go up. 978 01:15:53,920 --> 01:15:59,800 Once it's up, then we can paint the courts, then we can start getting the fencing back 979 01:15:59,800 --> 01:16:04,580 up. So in the next month, you're going to see a lot of verticals go up. 980 01:16:04,580 --> 01:16:08,600 Right. So it'll be really important that we socialize that with our community 981 01:16:08,600 --> 01:16:12,300 absolutely for people that have been waiting. I mean, it's like every building 982 01:16:12,300 --> 01:16:15,660 it's a hole in the ground. Yep. Then Brian gets excited about footers and 983 01:16:15,660 --> 01:16:19,320 underground electrical work. And then the rest of us look at vertical 984 01:16:19,320 --> 01:16:24,100 structures. Yes. Yeah. And once the dry pond walls get all cured and everything 985 01:16:24,100 --> 01:16:27,800 they'll start putting masonry on it. And that'll start looking great. And that'll 986 01:16:27,800 --> 01:16:31,500 have but in the next month to six weeks you're going to see a whole lot of 987 01:16:31,500 --> 01:16:36,040 things happen right that kind of wraps some of that stuff up and then unfortunately 988 01:16:36,040 --> 01:16:39,020 it's going to be the well kind of coming in and getting drilled that kind of 989 01:16:39,020 --> 01:16:44,540 pushes us into those winter months in which we can't plan so that's what's kind of 990 01:16:44,540 --> 01:16:50,800 pushing it out to March so very good thank you council any further question thank 991 01:16:51,320 --> 01:16:52,980 you are welcome are 992 01:16:57,650 --> 01:17:01,710 there any further questions for staff very well thank you 993 01:17:01,710 --> 01:17:03,510 Mr. Crane, appreciate the update. 994 01:17:04,450 --> 01:17:06,350 Moving into agenda item 7.9. 995 01:17:06,550 --> 01:17:09,930 This is the Water and Infrastructure Committee update. 996 01:17:10,250 --> 01:17:14,630 So as a quick reminder, this council has worked diligently 997 01:17:14,630 --> 01:17:16,750 and we created some subcommittees. 998 01:17:17,110 --> 01:17:19,330 Some of those subcommittees are transportation, 999 01:17:20,050 --> 01:17:22,950 subcommittee on water, subcommittee on customer service. 1000 01:17:23,650 --> 01:17:26,650 So thank you, Council Dodson, for representing your committee. 1001 01:17:26,830 --> 01:17:27,690 I look forward to the update. 1002 01:17:28,250 --> 01:17:34,050 Thank you very much, Mr. Mayor, fellow council members and citizens of Heath, I'd like 1003 01:17:34,050 --> 01:17:40,510 to take the next six or seven hours and go through the next on the agenda. 1004 01:17:42,350 --> 01:17:49,270 It will not be the first time that the mayor is shutting down, so we literally boil the 1005 01:17:49,270 --> 01:17:56,270 proverbial ocean on this topic and there's still a lot left to do and I'm just very pleased 1006 01:17:56,270 --> 01:18:02,530 to represent this committee tonight and bring our discussion items and findings in front 1007 01:18:02,530 --> 01:18:08,250 of this group for your thoughts and consideration and then some recommendations that we'll 1008 01:18:08,250 --> 01:18:10,990 have at the end of this Mr. Mayor as well. 1009 01:18:14,080 --> 01:18:15,660 How do I go the other way this way? 1010 01:18:15,920 --> 01:18:16,300 Here we go. 1011 01:18:16,840 --> 01:18:17,180 All right, great. 1012 01:18:17,720 --> 01:18:23,800 So we looked at populating five different pillars with our group that we're going to spend 1013 01:18:23,800 --> 01:18:30,440 some time talking about that we really looked at in pretty great detail and you know we looked 1014 01:18:30,440 --> 01:18:39,920 primarily at supply, storage, conservation and education, water loss, infrastructure and maintenance. 1015 01:18:39,920 --> 01:18:48,120 Please excuse the typos. It was a late evening last night. Our committee consisted of the following 1016 01:18:48,120 --> 01:18:54,660 including individuals, Steve Alexander, Ryan Mormon, Johnny Myers, Brian Creed, Candace 1017 01:18:54,660 --> 01:19:00,340 Gillespie, president of the FNH construction, Suzanne Brooke, Heath Director Communications, 1018 01:19:00,780 --> 01:19:07,380 Norma Duncan, and then Dr. Michael Heitz, who's the chief information officer at SMU to 1019 01:19:07,380 --> 01:19:12,540 help us with some macro data analysis in a lot of the different calculations that we were 1020 01:19:12,540 --> 01:19:17,920 working on with regards to the overall expected water usage for a city like 1021 01:19:17,920 --> 01:19:23,060 Heath, not only for more we're at today, but on our expected build out in the 1022 01:19:23,060 --> 01:19:28,500 future as well. So assuming you could read this, let me just draw your attention to 1023 01:19:28,500 --> 01:19:34,080 just a couple of points here on this particular slide. This really sort of a 1024 01:19:34,080 --> 01:19:39,180 baseline slide into what we know today. And Steve covered a bit of this at the 1025 01:19:39,180 --> 01:19:43,960 top just with regards to the amount of water that we have on hand, but then we 1026 01:19:43,960 --> 01:19:48,840 really got into some calculations. And those calculations really assume that 1027 01:19:48,840 --> 01:19:55,220 you know today's heat population is around 11.2 thousand people are projected 1028 01:19:55,220 --> 01:19:59,960 build out per our comprehensive plan is around 17,000. 1029 01:20:00,000 --> 01:20:28,720 So, if 7 million gallons per day supports a population of 11,000, then the combined total of what we have on hand and in future plans from the city of Rockwall, and the estimates that we should enumer from the additional wells that we'll put online, and some potential for some additional future water from additional water sources, takes us to about 15.5 million gallons, 1030 01:20:28,720 --> 01:20:34,920 which should support a population of 17,000 or so people with a buffer. 1031 01:20:35,480 --> 01:20:40,320 So it's impossible to decide really what that buffer is going to be or how much it 1032 01:20:40,320 --> 01:20:49,180 should be or what impact I think conservation will have on our city on a go-forward basis. 1033 01:20:49,820 --> 01:20:54,960 But these are all things that we're going to move against and plan for as well. 1034 01:20:54,960 --> 01:20:58,960 So here are the items with that as a backdrop that we discussed. 1035 01:20:59,200 --> 01:21:06,200 Things like peak demand, our water challenge isn't a year around challenge, it's a four 1036 01:21:06,200 --> 01:21:10,200 to five-month-a-year challenge with regards to the peak demand that we have, primarily 1037 01:21:10,200 --> 01:21:11,360 due to irrigation. 1038 01:21:12,160 --> 01:21:16,780 If it was just supplying water to households, we would have it in spades we'd pack up and 1039 01:21:16,780 --> 01:21:17,220 go home. 1040 01:21:17,660 --> 01:21:22,180 But that's really not the situation that we have here because we mandate as a city that 1041 01:21:22,180 --> 01:21:30,040 that we have one house for one acre of developable land given our ordinance of SF-43 and with 1042 01:21:30,040 --> 01:21:36,760 that comes some additional water usage. However, Dr. Heitz did some assessment for us with 1043 01:21:36,760 --> 01:21:43,100 regards to the actual home usage given the different lot sizes that we have in Heath and there's 1044 01:21:43,100 --> 01:21:48,480 a significant number of very small lots like one-third acre lots that are using a massive 1045 01:21:48,480 --> 01:21:53,800 of amount of water. So it's really kind of all over the spectrum. So something to consider 1046 01:21:53,800 --> 01:22:00,640 here is not only do we have large home lots on a future plan basis, but we also have to 1047 01:22:00,640 --> 01:22:08,700 rain in the excessive water usage from some of the lots that fall under that size restriction 1048 01:22:08,700 --> 01:22:14,500 as well. So we looked at conservation projections and the reliability of those. We talked a lot 1049 01:22:14,500 --> 01:22:20,720 as a group about what other cities have done on the conservation side and the benefit that they 1050 01:22:20,720 --> 01:22:29,020 received for those cities for exercising pretty stringent conservation activities. And you'll hear a 1051 01:22:29,020 --> 01:22:34,460 little bit about that in a few minutes. We've already talked about water rate tiers and the tiers 1052 01:22:34,460 --> 01:22:42,260 that we'll have as a city are really designed from a behavior standpoint to take a look at the very 1053 01:22:42,260 --> 01:22:48,180 high users, the ones that use an excessive amount, and try to bring them into a range of 1054 01:22:48,180 --> 01:22:54,540 reasonableness so that the city can ignore the benefit of that excessive water that's 1055 01:22:54,540 --> 01:22:55,820 being used by those customers. 1056 01:22:56,480 --> 01:23:01,360 We talked tonight about the bond amounts based on the well and the storage costs and the 1057 01:23:01,360 --> 01:23:01,660 timing. 1058 01:23:01,800 --> 01:23:08,540 I think we made a solid decision with regards to our use and adjudication of a smaller bond, 1059 01:23:08,540 --> 01:23:15,700 which reflects in a smaller increase in the water rates required to pay for that bond and we're 1060 01:23:15,700 --> 01:23:21,760 also looking at two non-potable water well assets here in the city of Heath that are in existence 1061 01:23:22,240 --> 01:23:29,360 that we may be able to utilize for non-potable purposes. Not only for irrigation, let's say in our 1062 01:23:29,360 --> 01:23:36,380 town center park but the development of the reserve and other projects that will be developed in the 1063 01:23:36,380 --> 01:23:43,060 future for our city. Again our issues we sit here tonight and as we've sat here for a while 1064 01:23:43,060 --> 01:23:49,560 isn't day-to-day water usage it is an irrigation challenge and that irrigation challenge manifests 1065 01:23:49,560 --> 01:23:55,080 itself for what we affectionately call Africa season which we're coming out of right now which we 1066 01:23:55,080 --> 01:24:00,820 should be able to climb back on top of the supply that we have and utilize that on a go-forward basis. 1067 01:24:00,820 --> 01:24:07,720 So storage, currently we have about 2 million gallons of storage and elevated tanks today. 1068 01:24:08,420 --> 01:24:14,820 We have a 3 million gallon in-ground storage facility and as Mr. Creed talked about earlier, 1069 01:24:15,140 --> 01:24:21,260 as well as Steve Alexander, we are planning to build an additional 1.5 million gallon elevated 1070 01:24:21,260 --> 01:24:26,400 tank which we hope to have completed by the end of 2027. 1071 01:24:26,400 --> 01:24:31,420 The long poll and the tent, I think, on a lot of these projects has to do with engineering. 1072 01:24:31,820 --> 01:24:33,140 It's no fault of the engineers. 1073 01:24:33,160 --> 01:24:36,060 It just takes some while to develop the plans for this. 1074 01:24:36,700 --> 01:24:39,820 The engineering timeline for the elevated tank is about 200 days. 1075 01:24:40,120 --> 01:24:43,820 The engineering timeline for an in-ground tank is about 400 days. 1076 01:24:44,480 --> 01:24:50,420 So splitting those two projects apart from bond one and bond two seemed to make sense for 1077 01:24:50,420 --> 01:24:55,600 us just from a adjudication of those dollars so that we can use the dollars and pull those 1078 01:24:55,600 --> 01:24:59,600 dollars down when we need them as opposed to pull all of it down. 1079 01:25:00,000 --> 01:25:28,280 And then hold that in reserve for some period of time potentially at a higher interest rate. So, you know, we looked at current storage capacity in 2025, today being about 5 million gallons. And by the end of this exercise and these investments will essentially double that storage capacity to around 10 million gallons for the city. So we talked about the length of the time for the engineering, the timing of the co-development for the 3 million gallon in ground tank. 1080 01:25:28,280 --> 01:25:39,300 and the reality there is we really don't have control over the 3 million gallon storage tank that we're partnering with the city of Rockwall 4. 1081 01:25:40,080 --> 01:25:50,680 So we do have control or at least more control over the 1.5 million elevated tank and the 3 million gallon in ground tank which is what we have engineering services approved for today. 1082 01:25:51,640 --> 01:25:55,240 So we also talked about additional assets needed for Wells 5 and 6. 1083 01:25:55,240 --> 01:26:11,200 So, wells 1 through 4 effectively are co-located by either elevated storage systems and or in ground systems that can take on that water and then move the water through the overall water system within heat. 1084 01:26:11,940 --> 01:26:18,180 Those two things at least were wells 5 and 6 are at least slated to go right now. 1085 01:26:18,560 --> 01:26:22,000 They are really not co-located within any other storage facility. 1086 01:26:22,000 --> 01:26:26,520 So we have to look at some different infrastructure with regards to pipe, with regards to pumps. 1087 01:26:27,200 --> 01:26:31,420 And we have to get that water moved to a place where it can be pressurized and then put 1088 01:26:31,420 --> 01:26:34,340 throughout a yeast water supply system. 1089 01:26:35,280 --> 01:26:41,100 The overall timing of the storage assets we talked about as well, and we confirmed tonight 1090 01:26:41,100 --> 01:26:43,940 that we'll be staging these bonds to match the work effort. 1091 01:26:45,180 --> 01:26:51,860 So on the conservation side, and I'm only really going to talk about a couple points here because 1092 01:26:51,860 --> 01:26:57,160 Suzanne Brooke just did an absolutely brilliant job of this a little bit later 1093 01:26:57,160 --> 01:27:01,500 here in the presentation. But so much of this messaging, branding and 1094 01:27:01,500 --> 01:27:05,520 positioning of our water conservation effort, I think it's critical for a city 1095 01:27:05,520 --> 01:27:12,480 like ours. As you saw from the graph that Steve Alexander put up earlier, we're 1096 01:27:12,480 --> 01:27:18,220 not the lowest water user in the area. We are one of the highest water users in the 1097 01:27:18,220 --> 01:27:21,960 area even on cities that are two and three times our size. 1098 01:27:22,560 --> 01:27:26,920 That draws the attention of our water provider, which is North Texas Municipal Water District. 1099 01:27:27,620 --> 01:27:33,780 So us engaging in a water conservation program will also draw their attention but in a very 1100 01:27:33,780 --> 01:27:34,760 favorable way. 1101 01:27:35,180 --> 01:27:37,960 Steve's put in some calls to their executive director. 1102 01:27:38,580 --> 01:27:43,640 They're now looking very favorably on the things that we plan to do here in Heath to help 1103 01:27:43,640 --> 01:27:49,440 us overall get and draw their favorable attention to move these things forward and to become more 1104 01:27:49,440 --> 01:27:54,780 of a model city on how we react in order to the scarce resource that we have with water. 1105 01:27:55,360 --> 01:28:01,360 So we're real excited about that. We're also going to look at modifying the water map on the 1106 01:28:01,360 --> 01:28:07,080 daily water maps that we have today. You know, we have a few days, a couple of days of the week that 1107 01:28:07,080 --> 01:28:12,820 use significantly more than the rest of the days and we're going to look to balance those out 1108 01:28:12,820 --> 01:28:22,400 and socialize those with the community during the non-Africa type season, which starts in October and goes through the beginning of May. 1109 01:28:23,300 --> 01:28:30,160 So there's a potential upside with compliance on conservation, but it's going to really be rooted in education 1110 01:28:30,500 --> 01:28:36,620 and really putting forward the sustained effort with regards to what this program looks like in the field. 1111 01:28:37,220 --> 01:28:40,620 So this will require a multi-level marketing approach. 1112 01:28:40,620 --> 01:28:50,600 So for those of you in the private sector, it will involve social media, direct contact and marketing on a sustained effort over a long period of time. 1113 01:28:51,060 --> 01:28:57,640 And just when you're sick of putting all the messaging out there, the community will just start paying attention to it. 1114 01:28:57,940 --> 01:29:02,760 And that's okay because that's the way these things work. So Suzanne's got a great plan for that. 1115 01:29:05,160 --> 01:29:06,640 So we talked about this piece. 1116 01:29:09,330 --> 01:29:14,470 So we've talked a lot also about sort of beating the peak and water the 1117 01:29:14,470 --> 01:29:18,750 Heathway and the Heathway is a responsible way that we really want to get 1118 01:29:18,750 --> 01:29:24,030 behind and watering on your days of execution. We've seen that throughout this 1119 01:29:24,030 --> 01:29:29,290 year that when people take that into consideration we use significantly less 1120 01:29:29,290 --> 01:29:34,290 water. So out of around 4,100 homes that we have in the city of Heath, at some 1121 01:29:34,290 --> 01:29:37,950 One point to the year early on, we had about a 10% noncompliance rate. 1122 01:29:38,530 --> 01:29:44,230 And that 10% noncompliance rate on people watering on their non-watering days, comprised 1123 01:29:44,230 --> 01:29:51,810 of about 1.2 to 1.5 million gallons of additional water usage, just from the people not watering 1124 01:29:51,810 --> 01:29:53,090 on the days they're supposed to. 1125 01:29:53,590 --> 01:29:59,030 So we were able through, I think, constant communication to lower that to around 5%. 1126 01:29:59,030 --> 01:29:59,810 So the... 1127 01:30:00,000 --> 01:30:29,840 All Delta wasn't as great, and so we believe that the messaging is getting out there, and we're going to stay consistent with that as time goes on. So what Suzanne has put together here is a multi-level chart of Biblical proportions. And you know, what supposing that you could read this, you would see that there's a social media section, a website section, a targeted update section, an events and a PR section where we bring in subject matter 1128 01:30:29,840 --> 01:30:36,640 experts that talk about water-wise techniques and using Texas native plants and how much 1129 01:30:36,640 --> 01:30:41,260 water to put on your lawn and everything else and a lot of this is really going to be wrapped 1130 01:30:41,260 --> 01:30:44,860 around what we're doing here at Towns Center Park because that's really going to be the 1131 01:30:44,860 --> 01:30:50,600 showcase for us to really step out and talk to our citizens about what these plantings look like, 1132 01:30:50,740 --> 01:30:55,280 what these soft skate materials are and then you don't have to look at zero escape with rocks and 1133 01:30:55,280 --> 01:30:59,020 and cactuses in your yard to be water wise and conscious about that. 1134 01:31:01,990 --> 01:31:08,050 We also have a 90-day plan that will be executed against at the conclusion of this meeting starting 1135 01:31:08,050 --> 01:31:14,030 in October and it will include all of these elements and open for discussion and consideration 1136 01:31:14,030 --> 01:31:19,190 will be a town hall meeting where we'll talk about the elements of conservation where we'll 1137 01:31:19,190 --> 01:31:24,890 talk about our water bridge plan, the timing for that, and continue to bring the citizens 1138 01:31:24,890 --> 01:31:30,250 of this town along with us as we embark on these big capital intensive projects. 1139 01:31:32,750 --> 01:31:40,550 From a water loss standpoint, you know, our two areas that this covers includes evaporation and system leakage. 1140 01:31:41,410 --> 01:31:50,230 Ryan Mormon and I think Dr. Heitz did a calculation that kind of at the peak during our summer we can lose up to about 400,000 gallons a day 1141 01:31:50,230 --> 01:31:54,090 just on the pools that are on the ground in Heath and water evaporation. 1142 01:31:54,090 --> 01:32:00,430 And we were fortunate this year not to have a truckload of triple digit days, but you guys 1143 01:32:00,430 --> 01:32:04,790 know what I mean when you have to go out there and turn your pool pump on to kind of 1144 01:32:04,790 --> 01:32:05,650 refill those things. 1145 01:32:06,390 --> 01:32:11,930 But overall, I think that we must develop a plan for the assessment of our water loss and 1146 01:32:11,930 --> 01:32:13,590 a plan to reduce this over time. 1147 01:32:14,190 --> 01:32:19,130 We've got this wonderful Ferrari of a water management system that's now in place with 1148 01:32:19,130 --> 01:32:24,090 the new water meters that we have and I think that this will give us the ability to take 1149 01:32:24,090 --> 01:32:29,430 a look at that and analyze that data to look at outliers and see if there are leaks 1150 01:32:29,430 --> 01:32:36,570 in the system so that we can take care of those quickly and that we're not spending water 1151 01:32:36,570 --> 01:32:41,230 in until places so that we have the ability to use that for our citizens. 1152 01:32:42,170 --> 01:32:46,790 I think also one of the things that we need to do is we need to calculate the water we're 1153 01:32:46,790 --> 01:32:51,750 going to need for our park on an ongoing basis, not only on the installation side, which 1154 01:32:51,750 --> 01:32:57,270 will be about 600,000 gallons a day, while all of the soft skate materials, particularly 1155 01:32:57,270 --> 01:33:03,890 the grass, which is the big water hog, to basically get seeded in really the right way, 1156 01:33:04,130 --> 01:33:09,350 but really on an ongoing basis as well, maintenance costs are something I think that are overlooked, 1157 01:33:09,790 --> 01:33:12,010 but end up biting you in future budget years. 1158 01:33:12,330 --> 01:33:14,390 So we want to look at that as well. 1159 01:33:16,420 --> 01:33:21,400 So, you know, we looked at things such as, you know, how does our estimate on park watering 1160 01:33:21,400 --> 01:33:27,020 demand and future commercial development impact water needs? And, you know, what do we need 1161 01:33:27,020 --> 01:33:32,340 from a non-potable water perspective to actually go after these things? And this year with so many 1162 01:33:32,340 --> 01:33:37,820 line breakages, and it's like playing Wacomole, I think, for about two or three months out of the year 1163 01:33:37,820 --> 01:33:43,520 this year, every time that we had a contractor in Heath, they ended up hitting lines that, you know, 1164 01:33:43,520 --> 01:33:45,260 we just didn't know anything about. 1165 01:33:45,980 --> 01:33:48,560 So our intelligence has to get better on kind of what we have 1166 01:33:48,560 --> 01:33:51,520 underground because as building takes place, 1167 01:33:51,800 --> 01:33:53,720 we can't afford all of these outages. 1168 01:33:54,620 --> 01:33:57,640 And also, how does Heath improve its redundancy 1169 01:33:58,080 --> 01:34:00,740 given our dependence on rock wall for our water supply? 1170 01:34:01,280 --> 01:34:05,440 Right now, we are absolutely tied to the city of rock wall 1171 01:34:05,440 --> 01:34:07,960 with regards to every drop of water that we get. 1172 01:34:08,880 --> 01:34:11,360 And I think that's a fairly vulnerable position to be in. 1173 01:34:11,360 --> 01:34:20,740 So I think that having wells online or having parallel lines gives us the ability to explore redundancy options 1174 01:34:20,740 --> 01:34:26,160 which will benefit the city and the citizens that are in heath as well. 1175 01:34:27,520 --> 01:34:32,180 So on the infrastructure and on the maintenance side, just two items here. 1176 01:34:32,920 --> 01:34:35,420 You know, we need to proactively update our infrastructure. 1177 01:34:35,420 --> 01:34:39,340 We have aging infrastructure, old pipes and connections. 1178 01:34:40,560 --> 01:34:49,700 and we have some big capital expenses coming up with regards to the motors that are going to be used in the electronics that are going to be used on these well systems. 1179 01:34:50,540 --> 01:34:58,280 Like we found out just a few years ago where we had a pump went down and we had to wait quite a while for a new pump to become available. 1180 01:34:58,280 --> 01:34:59,440 and I think 1181 01:35:00,000 --> 01:35:29,420 In the perfect storm, it was kind of during the COVID season. We're really nothing was available, you know, anyway. We need to avoid that at all costs and plan in the future for some backup and some redundancy given our reliance on these systems on a go-forward basis. So, Dr. Heights, I'd like to thank you for your incredible brain power and your analytical capability in helping us come up with some of these models and some of these issues where we're kind of looking around corners. 1182 01:35:29,420 --> 01:35:34,340 trying to solve for the unseen things and running companies in what have you in 1183 01:35:34,340 --> 01:35:38,060 the past. I know you've been in the private sector as well. You have to be able to 1184 01:35:38,060 --> 01:35:41,980 see around corners and be able to predict the future even when it's not clear. 1185 01:35:42,340 --> 01:35:43,420 So thanks for your help with there. 1186 01:35:46,200 --> 01:35:49,060 So this slide just basically talks to some of 1187 01:35:49,060 --> 01:35:53,540 the subject matter experts that we've reached out to that have voiced their 1188 01:35:53,540 --> 01:35:59,220 willingness to come in and assist us. The agriculture and natural resources team at 1189 01:35:59,220 --> 01:36:07,680 Texas A&M, the TCEQ Committee has offered to come in and work with us as well. 1190 01:36:08,280 --> 01:36:13,360 We talked about North Texas Municipal Water District, the North Central Texas Council of 1191 01:36:13,360 --> 01:36:20,980 Governments, and also deep well-drilling experts who have significantly added to at least 1192 01:36:20,980 --> 01:36:21,620 our knowledge. 1193 01:36:21,680 --> 01:36:26,120 I think Brian's the only one that has expertise, but the rest of us just have an ongoing 1194 01:36:26,120 --> 01:36:36,760 knowing knowledge base with regards to what it takes to put holes in the ground and casing and pumps and motors and pull things out that we can actually drink and enjoy in our daily lives. 1195 01:36:37,360 --> 01:36:50,240 But we have a whole system of people that I think are willing to come in and work with us at the committee level and work with us at the city level to help us get smarter and to help us get better at what we're doing for our overall water plan. 1196 01:36:50,240 --> 01:36:51,140 So, 1197 01:36:56,240 --> 01:36:58,380 our immediate recommendations are as follows. 1198 01:36:59,280 --> 01:37:01,740 We are already in the midst of executing well number one. 1199 01:37:02,740 --> 01:37:07,420 We've already approved engineering for the elevated and the in-ground storage in that 1200 01:37:07,420 --> 01:37:07,920 centerway. 1201 01:37:09,700 --> 01:37:15,740 As Brian mentioned earlier, staff is reviewing the engineering work for wells number two 1202 01:37:15,740 --> 01:37:16,720 through number four. 1203 01:37:17,600 --> 01:37:22,700 We need to then look at expediting the bid for the solicitation of the work for those wells 1204 01:37:22,700 --> 01:37:29,040 and assess the requirements for the costs for wells number five and six, given the different 1205 01:37:29,040 --> 01:37:35,480 items that those present to us in terms of the need for pumps and piping to get that water to 1206 01:37:35,480 --> 01:37:42,060 the point where it can be utilized. We need and we look today and we accomplished modifying the bond 1207 01:37:42,060 --> 01:37:49,400 to reflect the lower well-cost estimates and also the second bond option. So Steve, thanks for 1208 01:37:49,400 --> 01:37:54,460 bringing that in front of the group. And again, you know, I get back to probably the biggest 1209 01:37:54,460 --> 01:38:01,000 upside we have outside of supply is the conservation piece. So it's not something at the beginning 1210 01:38:01,000 --> 01:38:06,320 of a process that you can put your finger on, but should we be successful with this? We can 1211 01:38:06,320 --> 01:38:12,560 absolutely and we're the benefit potentially for future water supply needs by being able 1212 01:38:12,560 --> 01:38:19,380 to exercise some conservation efforts with what we're doing here as a city as well. And 1213 01:38:19,380 --> 01:38:23,380 with that, the less our demand will be, the less our demand will be, the less expensive 1214 01:38:23,380 --> 01:38:26,820 it will be for us as citizens of this city. 1215 01:38:27,660 --> 01:38:33,700 So in short, we talked about a lot, and I've talked a lot here tonight, and I'm sorry 1216 01:38:33,700 --> 01:38:34,220 for that. 1217 01:38:34,660 --> 01:38:36,460 But we got a lot left to do, right? 1218 01:38:36,820 --> 01:38:42,240 And this committee will continue to move forward and try to wrestle to the ground some 1219 01:38:42,240 --> 01:38:47,280 of the biggest issues surrounding a lot of these bullet points and action items here so 1220 01:38:47,280 --> 01:38:49,540 so that we can help make the best decision possible 1221 01:38:49,860 --> 01:38:52,900 and bring those recommendations in front of the mayor 1222 01:38:52,900 --> 01:38:55,160 and the council and the citizens of Heath. 1223 01:38:55,920 --> 01:38:58,340 So I'm happy to take any questions that you all might have. 1224 01:39:00,410 --> 01:39:01,330 First off, let me just 1225 01:39:19,060 --> 01:39:19,700 time council, 1226 01:39:19,960 --> 01:39:22,200 are there any questions for councilman Dunes? 1227 01:39:24,880 --> 01:39:25,060 Okay, 1228 01:39:28,240 --> 01:39:30,040 moving into agenda item seven.j, 1229 01:39:30,540 --> 01:39:32,960 transportation roads and drainage strategy committee. 1230 01:39:33,480 --> 01:39:35,320 Update, councilman, they're good. 1231 01:39:41,040 --> 01:39:41,720 Good evening. 1232 01:39:42,960 --> 01:39:44,480 Hope you all bear with me. 1233 01:39:44,480 --> 01:39:48,500 This is my first time all right. Oh 1234 01:39:52,120 --> 01:39:55,500 look at that. It's it's really not that hard. Okay, got it. Here we go. 1235 01:39:55,680 --> 01:39:58,520 Transportation roads and drainage strategy. 1236 01:40:00,000 --> 01:40:29,060 So I have committee that I'm chairing, and along with myself, I have council member Ryan Mormon and council member Mitch Onbi, who are helping with this committee, as well as many members of the city staff. So our vision here is to create a sustainable, resilient and efficient transportation and drainage infrastructure system that enables public safety, supports responsible growth, and improves the quality of life for all residents here in Heath, Texas. 1237 01:40:29,060 --> 01:40:34,860 Our mission statement is to partner with city staff, residents, engineers, and planners 1238 01:40:34,860 --> 01:40:40,660 in prioritizing implementing and data-driven community-supported maintenance and capital 1239 01:40:40,660 --> 01:40:46,060 improvement projects for transportation, drainage, emphasizing transparency, fiscal 1240 01:40:46,060 --> 01:40:48,740 responsibility, and environmental stewardship. 1241 01:40:50,640 --> 01:40:58,780 So here we have the strategies, and I'll be going into greater depth on these strategies 1242 01:40:58,780 --> 01:41:05,680 on subsequent slides, but just to say that coordinating with staff, we work with city staff 1243 01:41:05,680 --> 01:41:11,120 to improve teamwork and keep projects moving smoothly. We assess needs and data by looking 1244 01:41:11,120 --> 01:41:15,900 at community input and data to understand the needs and the set the right priorities for 1245 01:41:15,900 --> 01:41:23,520 our community. CIP, which is the capital improvement projects, are to review big city projects 1246 01:41:23,520 --> 01:41:27,140 and make sure that they line up with today's needs and priorities. 1247 01:41:27,880 --> 01:41:30,460 Identifying funding is always important. 1248 01:41:31,160 --> 01:41:36,100 We find ways to pay for projects by seeking grants using fees and building partnerships. 1249 01:41:36,860 --> 01:41:40,040 Engaging with the community is really important. 1250 01:41:40,680 --> 01:41:45,440 We connect with the community through social media and person events and other ways 1251 01:41:45,440 --> 01:41:49,740 in order to gather input and keep residents informed. 1252 01:41:49,740 --> 01:41:55,160 And then pursuing sustainable and resilient solutions, we plan for the long term by choosing 1253 01:41:55,160 --> 01:41:58,540 solutions that last and can handle future challenges. 1254 01:41:59,500 --> 01:42:00,240 Here we go. 1255 01:42:00,560 --> 01:42:04,620 So we have a few items on here to consider. 1256 01:42:04,800 --> 01:42:11,640 First of all, we've got customer service and we review conditions assessments and have 1257 01:42:11,640 --> 01:42:14,780 identified some priorities for repairs. 1258 01:42:16,720 --> 01:42:23,980 The CIP list was last updated in 2020, and this is where we stand currently. 1259 01:42:24,700 --> 01:42:31,560 We have two CIP projects completed, White Road and Rabbit Ridge, and a third Hubbard Drive, 1260 01:42:31,660 --> 01:42:34,840 which we've talked about this evening, is still under construction. 1261 01:42:36,040 --> 01:42:43,240 Another thing, under Assess Needs, you see a community CRM, that's a customer request management program, 1262 01:42:43,240 --> 01:42:51,880 and that is a way for the community to be engaged when they see a need that arises on a roadway. 1263 01:42:52,500 --> 01:43:02,760 This is the way they can inform the city and this program goes to report street issues 1264 01:43:02,760 --> 01:43:08,680 and it gathers that data so we can put it in our assessments. 1265 01:43:08,680 --> 01:43:13,040 So, here we go, pavement condition report. 1266 01:43:13,620 --> 01:43:17,780 This is a PCI, pavement condition index, all right? 1267 01:43:18,380 --> 01:43:22,300 And the score is from 0 to 100 on the condition of the roads, 1268 01:43:22,520 --> 01:43:28,200 0 being very, very poor, failed, and 100 being good, good. 1269 01:43:28,560 --> 01:43:34,900 So you'll see that 87% of these streets, 87% of the street miles, 1270 01:43:34,900 --> 01:43:38,460 I should say that in the city are scored as fair or better. 1271 01:43:39,200 --> 01:43:44,200 So that's not terrible, but we certainly have room for improvement. 1272 01:43:44,960 --> 01:43:49,800 And if you live on any of these roads or near any of these roads and traffic, 1273 01:43:50,400 --> 01:43:57,060 these roads frequently that score worse than fair or even sometimes fair, 1274 01:43:57,460 --> 01:44:01,300 you might really feel like there is some work to be done here. 1275 01:44:01,300 --> 01:44:03,520 and we are excited to get to work. 1276 01:44:04,780 --> 01:44:10,840 The City of Heath in 2025, Road Maintenance Program Goals, 1277 01:44:11,780 --> 01:44:18,880 we have actually not had a Road Maintenance Program or crew. 1278 01:44:19,920 --> 01:44:23,520 And tonight that's going to change because we approved the budget 1279 01:44:23,520 --> 01:44:28,020 for the upcoming fiscal year, and along with that comes the budget 1280 01:44:28,020 --> 01:44:32,160 for a designated road maintenance crew. 1281 01:44:32,920 --> 01:44:34,660 And that's going to be very exciting. 1282 01:44:35,240 --> 01:44:37,360 Just to set the expectations, though, 1283 01:44:37,620 --> 01:44:42,740 this is not a, it's a rudiment tree crew. 1284 01:44:43,180 --> 01:44:45,420 They will be equipped to fill potholes 1285 01:44:45,420 --> 01:44:48,120 and fix street signs, but they will not 1286 01:44:48,120 --> 01:44:51,120 be replacing concrete, right? 1287 01:44:51,480 --> 01:44:53,200 Panels or anything of that nature. 1288 01:44:53,320 --> 01:44:56,760 That's far more, yeah, far more work 1289 01:44:56,760 --> 01:44:59,980 then the two-man crew will be able to do, but I am... 1290 01:45:00,050 --> 01:45:29,970 Really excited that this is a marked a day marked in history with our city to finally have a road maintenance crew that is designated to help with our roads on the everyday. So, staff is pursuing currently a request for proposals, which is an RFP to launch the 2025 road maintenance program. When we started meeting several months ago, we've had seven meetings thus far over the past several months. And five of those meetings have been with staff. 1291 01:45:31,470 --> 01:45:36,870 And initially, we didn't have any money and therefore we really didn't have, you know, 1292 01:45:37,110 --> 01:45:41,550 it was very much for a meeting to dream about what we might do when we did have money. 1293 01:45:41,870 --> 01:45:53,270 And so, the budget that was set aside to fix roads this year was earmarked to fix the bridge on MetaView Road, 1294 01:45:53,270 --> 01:45:55,350 which we looked at earlier this evening. 1295 01:45:55,350 --> 01:46:04,990 and when it came about that we were able to use funds from another source and therefore open up the funds for this year's budget for road maintenance. 1296 01:46:05,810 --> 01:46:17,590 I felt like it was Christmas Day when Brian Creed announced that at our committee meeting and we got to work looking at, well, great, where do we start because there is a lot to be done. 1297 01:46:17,590 --> 01:46:24,550 So we'll use that money to address concrete point repairs as identified and also to evaluate 1298 01:46:24,550 --> 01:46:27,370 and implement asphalt overlay where that might be appropriate. 1299 01:46:28,650 --> 01:46:30,790 All right, identifying funding. 1300 01:46:31,210 --> 01:46:34,090 So I've talked a little bit about, we have a little bit of money. 1301 01:46:34,970 --> 01:46:37,490 Albert Drive is being funded through existing resources. 1302 01:46:37,770 --> 01:46:40,790 Metavue repair will be funded through existing resources. 1303 01:46:41,070 --> 01:46:45,250 Terry Lane will in large part be funded through the county funds. 1304 01:46:45,250 --> 01:46:51,070 I think they have earmarked about $2 million for that. 1305 01:46:51,690 --> 01:46:52,590 So that's wonderful. 1306 01:46:52,870 --> 01:46:57,270 So staff is also reaching out to a few other funding resources. 1307 01:46:58,330 --> 01:47:02,830 There's a lot of letters that probably don't mean much to you and I have them on my sheet 1308 01:47:02,830 --> 01:47:03,770 somewhere if I can. 1309 01:47:04,730 --> 01:47:06,510 Anyhow, I'm not sure that you really care. 1310 01:47:06,510 --> 01:47:17,830 But NC TCOG and TWDB and TCEQ are also ways we can, they are sources where we can apply 1311 01:47:17,830 --> 01:47:21,730 for grants and other ways to, perhaps, help with funding issues. 1312 01:47:22,310 --> 01:47:32,130 Engaging the community, we talked a little bit about the community response and request 1313 01:47:32,130 --> 01:47:45,410 the best line that we have with the city in order to log the community, asking for certain repairs to be done, and therefore we can have that communicated and have that a part of the equation essentially. 1314 01:47:46,250 --> 01:47:53,350 We do prioritize roads that impact the most residents and also are in the worst shape. 1315 01:47:53,350 --> 01:48:02,790 So those are the, I guess, the ways we look at the priorities that need a road to repairs 1316 01:48:02,790 --> 01:48:03,650 that need to be fixed. 1317 01:48:05,810 --> 01:48:12,750 So solutions, there's a lot I can say about the solutions, let's see here, okay. 1318 01:48:14,830 --> 01:48:15,810 The solutions. 1319 01:48:16,070 --> 01:48:17,270 So let's just go through these. 1320 01:48:17,270 --> 01:48:23,590 First of all establishing a storm water ordinance to provide a fee for storm water management. 1321 01:48:23,910 --> 01:48:28,370 It's something we've definitely discussed in our meetings and perhaps something that could 1322 01:48:28,370 --> 01:48:35,970 come to an agenda item is we really don't have the funds to fix a lot of our drainage issues 1323 01:48:35,970 --> 01:48:42,370 that come up in the city and there are many and we do have a list of things that need to be addressed 1324 01:48:42,370 --> 01:48:49,110 with that but we really don't have the funding clearly identified to tackle 1325 01:48:49,110 --> 01:48:53,690 that list. Does that make sense? So that's something that we are currently 1326 01:48:53,690 --> 01:48:58,770 working on and that might come up for an agenda item in a subsequent meeting. 1327 01:48:59,390 --> 01:49:03,010 Updating the city's engineering design standards for road and 1328 01:49:03,010 --> 01:49:08,770 drainage infrastructure. When our resident Ginny here got up and said that she 1329 01:49:08,770 --> 01:49:10,370 in 1991, I believe. 1330 01:49:12,410 --> 01:49:19,130 Oh, 1971. Oh, okay. Wow, that was a long time ago. Well, so I wrote 1331 01:49:19,130 --> 01:49:25,710 that down wrong. No, our ordinances were, I haven't been updated since about 91, so about 1332 01:49:25,710 --> 01:49:31,250 20 years after you moved here, so not then, but it's been a long time, even still, because 1333 01:49:31,250 --> 01:49:37,570 1991 and 93, 92, 93, those for the years, which those ordinances were done, and it's time 1334 01:49:37,570 --> 01:49:44,730 to update those and that is certainly something I look forward to our committee will work 1335 01:49:44,730 --> 01:49:48,790 with a new engineer in which the city is hiring to address. 1336 01:49:49,990 --> 01:49:57,590 And then another solution we're working on is to stand up, stand up, and start up, 1337 01:49:57,910 --> 01:49:59,510 I think is what I meant to write there. 1338 01:50:00,000 --> 01:50:29,640 An engineering division. Again, like I mentioned, we're hiring a new city engineer. That will be great. And then establish a street maintenance program, which is super exciting because now we have two people who will be a part of that ongoing program. So here we have a summary of what we've discussed here. Looking ahead, this is a reiteration of our plan, aligning it with available resources through an objective data driven process. 1339 01:50:29,640 --> 01:50:32,220 in order to prioritize needs. 1340 01:50:35,560 --> 01:50:38,420 Recently, at our last meeting, we collaborated 1341 01:50:38,420 --> 01:50:41,720 with the Rockwell ISD on the Horizon Road Traffic. 1342 01:50:42,340 --> 01:50:47,460 That is particularly acute during school drop-off 1343 01:50:47,460 --> 01:50:48,500 and pick-up times. 1344 01:50:49,440 --> 01:50:52,840 So this is an issue that has come up 1345 01:50:52,840 --> 01:50:56,840 and has had a lot of citizen engagement and concern 1346 01:50:56,840 --> 01:50:59,100 and it was a very productive meeting. 1347 01:50:59,100 --> 01:51:05,360 I feel we had with them and where we did actually come to an agreement of some things we're 1348 01:51:05,360 --> 01:51:07,740 going to consider to alleviate the traffic. 1349 01:51:08,000 --> 01:51:12,860 Now, along with engaging, I just wanted to point out here that, along with our committee 1350 01:51:12,860 --> 01:51:18,200 engaging with the city staff and they are invaluable because they tell us all of the things that 1351 01:51:18,200 --> 01:51:24,220 we need to know in order to take action on improving our city roads. 1352 01:51:24,220 --> 01:51:31,120 We had the special privilege of also meeting in person with representatives from Rockwell, ISD. 1353 01:51:31,720 --> 01:51:35,780 Now although communication between the city and school district has historically been positive, 1354 01:51:36,260 --> 01:51:42,500 the committee emphasizes the importance of strengthening relationships through direct interaction. 1355 01:51:43,000 --> 01:51:48,040 And this meeting created an opportunity to align ourselves on shared priorities and 1356 01:51:48,040 --> 01:51:52,860 reaffirm the joint responsibility for maintaining safe, efficient transportation and 1357 01:51:52,860 --> 01:51:54,660 traffic flow around the school facilities. 1358 01:51:55,560 --> 01:51:59,120 Recognizing the school district as one of the city's key partners, 1359 01:51:59,120 --> 01:52:04,420 the committee is committed to ongoing collaboration to support the safety of children and 1360 01:52:04,420 --> 01:52:11,300 parents during daily school commutes and to coordinate on infrastructure needs that directly impact schools. 1361 01:52:11,960 --> 01:52:17,780 So I really look forward to some solutions coming from that soon. 1362 01:52:19,060 --> 01:52:26,820 This is a journey. It's not a sprint. When I was running for this seat on the City Council, 1363 01:52:27,000 --> 01:52:31,060 I was motivated by a lot of these things we've been tackling in this subcommittee. 1364 01:52:31,720 --> 01:52:37,860 And my perception then was it would be way easier to accomplish the things that are not 1365 01:52:37,860 --> 01:52:47,660 impossible, but it's not a snap of the fingers. But I am now seeing the road and we all are. 1366 01:52:47,660 --> 01:52:52,560 seen the road ahead to accomplish the goals that we have and I absolutely am 1367 01:52:52,560 --> 01:52:57,380 excited to see them get accomplished. But do are there any questions at this time? 1368 01:52:57,520 --> 01:53:01,760 Very good. Thank you, Councilwoman. At this time, Chair Wilhelm, if you have any 1369 01:53:01,760 --> 01:53:10,980 questions toward the Councilwoman, let me continue to say thank you. Again you 1370 01:53:10,980 --> 01:53:20,260 guys worked a lot of items to even boil it down. It starts really high and you 1371 01:53:20,260 --> 01:53:35,040 You guys have been able to do that, and I'm very excited to see what you guys do moving forward as we continue to tackle an update of our thoroughfare plan, as well as working on items for some of these roads that we do have major concerns with. 1372 01:53:35,340 --> 01:53:35,760 So thank you. 1373 01:53:36,120 --> 01:53:42,280 Appreciate it. Moving into agenda item 7.k, customer service committee update, Councilman Dodson. 1374 01:53:45,990 --> 01:53:47,650 Thanks very much, Mayor. 1375 01:53:49,700 --> 01:53:56,850 We worked as a committee on really one large overarching item, and that is how do you improve 1376 01:53:56,850 --> 01:54:02,170 customer service with a city knowing that all the citizens that we engage with are 1377 01:54:02,170 --> 01:54:09,130 in effect customers of the city and clients of the city in many, many cases. 1378 01:54:09,850 --> 01:54:15,570 So, we had the distinct privilege to look at things through a different set of lenses 1379 01:54:15,570 --> 01:54:17,930 throughout this particular exercise. 1380 01:54:18,970 --> 01:54:22,730 And you know, one of the things that we talked about was how do we delight our citizens 1381 01:54:22,730 --> 01:54:25,650 with a real service-oriented culture? 1382 01:54:26,410 --> 01:54:30,530 How can we change the narrative from, oh my God, I've got to call the city, too? 1383 01:54:31,130 --> 01:54:34,750 Wow, you know, I actually had a pretty good experience and they really helped me with 1384 01:54:34,750 --> 01:54:35,830 the problem that I had. 1385 01:54:35,830 --> 01:54:42,070 And I think a lot of it starts internally, but I think a lot of it also falls on the 1386 01:54:42,070 --> 01:54:47,550 responsibility of everyone that engages with citizens including Council, including 1387 01:54:47,550 --> 01:54:50,450 the boards that we have as well as city staff. 1388 01:54:51,590 --> 01:54:59,970 So our team consisted of Mr. Alexander, myself, Cindy Horn, Dan and McDermott are I 1389 01:55:00,000 --> 01:55:29,900 My team manager and Logan Petty are deputy city secretary. And what we really spent some time looking at, and our key objectives were really as follows. How do we create a service oriented culture within a municipality? How do we establish clear and measurable specific expectations for our customer facing staff? How do we empower staff with the tools and the skills mindset to deliver excellent results? And how do we make it easy for residents to provide 1390 01:55:29,900 --> 01:55:33,500 feedback, express concerns, and solve problems. 1391 01:55:34,340 --> 01:55:38,720 And then at the end of the day, how do we evaluate our effectiveness, leveraging digital 1392 01:55:38,720 --> 01:55:47,920 tools to enhance that engagement and our responsiveness and accountability so that the calls that 1393 01:55:47,920 --> 01:55:49,980 come in don't end up in the circular file. 1394 01:55:50,480 --> 01:55:56,760 Or you get lost in the nested loop of the digital underground where you get six telephone 1395 01:55:56,760 --> 01:56:03,520 own prompts, which lead you to someone hanging up on you, which is certainly akin to kind 1396 01:56:03,520 --> 01:56:09,660 of ruining your day. So, our service pillars are really just three. And we talked a lot 1397 01:56:09,660 --> 01:56:14,100 about the Heath way, and I'm going to have Steve Alexander talk about what that concept 1398 01:56:14,100 --> 01:56:20,120 is, and what we're going to try to incorporate here in Heath, that's pervasive from top 1399 01:56:20,120 --> 01:56:25,760 to bottom, not only in our city, but throughout our community as well. We're also going to 1400 01:56:25,760 --> 01:56:29,400 talk about rewards and recognition, how do you catch people doing the right things? 1401 01:56:30,080 --> 01:56:32,640 As opposed to how do you reprimand them for doing the wrong things? 1402 01:56:32,800 --> 01:56:34,600 We want to catch people doing things right. 1403 01:56:35,220 --> 01:56:37,720 We want to reward and we want to recognize them for that. 1404 01:56:37,840 --> 01:56:42,200 We want to celebrate that and we want everybody to kind of participate along those lines. 1405 01:56:43,200 --> 01:56:48,640 And then as was talked about with Shell and with others, how do we engage our citizens 1406 01:56:48,640 --> 01:56:54,920 in a meaningful, easy-to-use portal where everyone can take and use their cell phones and 1407 01:56:54,920 --> 01:56:57,680 and access the portal and talk about concerns 1408 01:56:57,680 --> 01:57:00,580 or talk about engagement with a system 1409 01:57:00,580 --> 01:57:03,840 that will track their call and their complaint 1410 01:57:03,840 --> 01:57:06,720 or their service request all the way through 1411 01:57:06,720 --> 01:57:08,940 and even automatically escalate it 1412 01:57:08,940 --> 01:57:12,620 throughout our city staff so that everyone, 1413 01:57:12,960 --> 01:57:14,680 particularly upper management, 1414 01:57:15,040 --> 01:57:19,980 has the ability to see and to acknowledge these requests 1415 01:57:20,320 --> 01:57:22,060 and follow up on them accordingly. 1416 01:57:23,080 --> 01:57:27,540 So, with that, let me bring up Steve Alexander to talk about the Heathway, which I think 1417 01:57:27,540 --> 01:57:32,560 is really the underpining of a lot of what this program is all about, Steve. 1418 01:57:40,500 --> 01:57:42,500 I trust you'll back clean up for me. 1419 01:57:42,840 --> 01:57:43,940 All right, John. 1420 01:57:44,140 --> 01:57:44,780 Thank you. 1421 01:57:46,820 --> 01:57:48,360 So, the Heathway, 1422 01:57:51,400 --> 01:57:59,280 the idea is to memorialize a philosophy, to create a corporate culture 1423 01:57:59,280 --> 01:58:06,560 that centers on the customer, right, focuses on customer service, you know, we don't have 1424 01:58:06,560 --> 01:58:11,240 that memorialized as an organization. That's not to say we don't have great people doing 1425 01:58:11,240 --> 01:58:17,380 great work every day in our organization, but it is important to, in my estimation, to 1426 01:58:17,380 --> 01:58:26,160 establish memorialize, if you will, what we aspire to do for others. We're a service-based 1427 01:58:26,160 --> 01:58:33,840 organization and so people that work here have a servant heart and so sometimes though they don't 1428 01:58:33,840 --> 01:58:40,480 have anything to aim for as far as what is expected and so in council members in your packet and 1429 01:58:40,480 --> 01:58:45,940 for members of the public would like to read it in the packet there is a document entitled The Heath 1430 01:58:45,940 --> 01:58:55,680 Way and the idea is to again create an aspirational document of what we're seeking to be what we're 1431 01:58:55,680 --> 01:59:01,120 seeking how we're, the expectations we're setting for ourselves. 1432 01:59:02,540 --> 01:59:07,540 Things like, well let me back up, so when I talk about this kind of stuff, I'm reminded 1433 01:59:07,540 --> 01:59:12,320 of a quote that was said to me many years ago about customer service and it kind of goes 1434 01:59:12,320 --> 01:59:15,540 like impressions are formed by the accumulation of small surprises. 1435 01:59:17,240 --> 01:59:23,820 So if somebody comes in, needs something, and they get about experience, over time that 1436 01:59:23,820 --> 01:59:27,760 I can create a bad image, a bad feeling towards the organization. 1437 01:59:28,760 --> 01:59:32,720 But even the smallest interactions, the smallest things that happen in a good way on a regular 1438 01:59:32,720 --> 01:59:36,660 basis can create a good impression of the organization. 1439 01:59:36,960 --> 01:59:40,920 So if somebody is coming to drop something off, they need some help for one of us as an 1440 01:59:40,920 --> 01:59:45,320 employee here to take that and help that person get that done, or just simply following over 1441 01:59:45,320 --> 01:59:47,040 the phone call to say, hey, did we meet your needs? 1442 01:59:47,040 --> 01:59:48,680 Did we get your issue taken care of? 1443 01:59:49,140 --> 01:59:51,200 Maybe we're not the one handling it. 1444 01:59:51,200 --> 01:59:57,340 Maybe if I call if I get that person connected with the right person and I follow up with a phone call a few days later 1445 01:59:57,340 --> 01:59:59,180 Say do we get everything taken care for you? 1446 02:00:00,180 --> 02:00:29,160 It's a small thing, but impressions are formed by the accumulation of small surprises. It's not always expected to get a return phone call. Or maybe if city staff makes a mistake, or an organization makes us in a state, send some flowers, send a apology note. Something that you don't always see happen, but that's a small surprise, and over time, that accumulation of those small surprises will formulate a positive opinion of our organization. But we have to empower people to be able to do those things, right? 1447 02:00:29,160 --> 02:00:35,460 we have to let people know that it's okay to take care of business in that way, that we expect 1448 02:00:35,460 --> 02:00:41,100 our employees, our organization, to take care of its customers. And that's what the Heathway 1449 02:00:41,100 --> 02:00:49,940 is about. Trying to set that in motion, and still that in our employees, preach it, train it, 1450 02:00:51,020 --> 02:00:57,900 evaluate performance on it, and over time we end up with the Heathway, the way we want to conduct 1451 02:00:57,900 --> 02:01:00,020 like business, the way we want to treat our customers, 1452 02:01:00,380 --> 02:01:01,880 the way we want our customers to feel 1453 02:01:02,260 --> 02:01:03,640 when they come to organization, 1454 02:01:03,860 --> 02:01:05,760 or they call it our organization, 1455 02:01:06,440 --> 02:01:08,240 that we want to make sure they have a good experience. 1456 02:01:08,360 --> 02:01:10,460 To the extent we can, not all experiences are great, right? 1457 02:01:10,620 --> 02:01:12,560 If you're paying a municipal court ticket, 1458 02:01:13,060 --> 02:01:14,500 you may not be real happy about it. 1459 02:01:14,760 --> 02:01:16,740 But perhaps if we had a jar of candy sitting out there 1460 02:01:16,740 --> 02:01:18,280 for somebody to take a piece of candy 1461 02:01:18,280 --> 02:01:19,000 while they're here doing it, 1462 02:01:19,080 --> 02:01:20,140 it may make us feel a little better. 1463 02:01:20,380 --> 02:01:21,480 I mean, it's small stuff, right? 1464 02:01:21,980 --> 02:01:23,580 But it's how we treat our customers, 1465 02:01:23,720 --> 02:01:24,900 how we want our customers to feel 1466 02:01:24,900 --> 02:01:27,300 when they come here and they interact with us. 1467 02:01:27,920 --> 02:01:31,640 You know, focusing on going beyond the golden rule, right? 1468 02:01:32,120 --> 02:01:34,560 Golden rule is doing others as you would have them do unto you. 1469 02:01:34,740 --> 02:01:39,260 Well, how about do better unto others as you would have them do unto you? 1470 02:01:39,380 --> 02:01:42,480 That's the kind of mindset we want to have as an organization 1471 02:01:42,960 --> 02:01:46,340 and that's what you'll find as you read the Heath way 1472 02:01:46,900 --> 02:01:50,180 and what we want to start instilling in our employees 1473 02:01:50,180 --> 02:01:55,820 and instilling in our, the folks that work on behalf of the citizens of Heath. 1474 02:01:58,910 --> 02:02:04,210 taking a personal approach to how we do things, owning the issues as they come to us. 1475 02:02:04,630 --> 02:02:06,630 I mentioned earlier about following up with a phone call. 1476 02:02:07,190 --> 02:02:11,990 If we can take care of a residence complaint or if somebody that comes in and by the way, 1477 02:02:12,130 --> 02:02:15,070 part of the Heath way is establishing what is a customer. 1478 02:02:15,190 --> 02:02:16,310 How do we define a customer? 1479 02:02:16,590 --> 02:02:18,730 It's not just, I mean, it is residents. 1480 02:02:19,190 --> 02:02:21,310 It's internal employees working with each other. 1481 02:02:21,570 --> 02:02:22,870 It's contractors that come in. 1482 02:02:22,990 --> 02:02:25,890 Everybody we come in contact is a customer, right? 1483 02:02:25,890 --> 02:02:30,970 And we want to make sure they're treated well and they have a good experience at the extent we can we can do that 1484 02:02:31,590 --> 02:02:32,870 And but we want to own 1485 02:02:33,470 --> 02:02:36,890 We want to own what that issue is now 1486 02:02:36,890 --> 02:02:37,950 We may not be able to solve it 1487 02:02:37,950 --> 02:02:44,050 But we can take that to the person can solve it and then again follow up make sure that person got the got what they needed out of 1488 02:02:44,050 --> 02:02:45,370 Out of our organization 1489 02:02:45,910 --> 02:02:48,870 Starting with the S in mind so often is governments you know 1490 02:02:48,870 --> 02:02:54,290 I've been in this business for 31 years and so often we do get kind of caught up on the policies and procedures 1491 02:02:54,290 --> 02:02:59,510 that are in front of us and we have to follow our policies and procedures right that's 1492 02:02:59,510 --> 02:03:04,810 just part of can't break the rules kind of thing but maybe as opposed to just saying 1493 02:03:04,810 --> 02:03:08,430 no we can't do that because we have a policy and procedure that won't allow us to do that 1494 02:03:08,430 --> 02:03:13,470 maybe take a minute you know maybe say hey let me give it my supervisor and we can think 1495 02:03:13,470 --> 02:03:17,710 this issue through and maybe through that process we find a different solution to the problem 1496 02:03:17,710 --> 02:03:22,830 than maybe what the customer was asking us to do and so taking that time to to work with 1497 02:03:22,830 --> 02:03:25,610 the customer and identify a solution 1498 02:03:25,610 --> 02:03:27,150 that maybe the customer wasn't looking for 1499 02:03:27,150 --> 02:03:28,730 but maybe still solves that problem. 1500 02:03:29,070 --> 02:03:31,730 And those things can happen if you have the right mindset 1501 02:03:31,730 --> 02:03:33,850 and you empower your people to do those things. 1502 02:03:34,350 --> 02:03:37,770 And again, that's what the heath way is all about. 1503 02:03:39,350 --> 02:03:42,830 I'll tell you this document is evolving, right? 1504 02:03:43,050 --> 02:03:44,490 It'll be ever evolving. 1505 02:03:45,130 --> 02:03:47,350 But the idea is if we can memorialize this 1506 02:03:47,350 --> 02:03:49,550 and come together on this is that this is what we expect 1507 02:03:49,550 --> 02:03:52,270 but how we want our customers treated. 1508 02:03:53,110 --> 02:03:54,610 Then over time, as people change, 1509 02:03:54,890 --> 02:03:57,370 that's just baked into the corporate culture, right? 1510 02:03:57,530 --> 02:03:58,550 That's just how we do things. 1511 02:03:58,730 --> 02:04:00,110 And so as we hire people, they know 1512 02:04:00,590 --> 02:04:02,470 what is expected of them when they come here. 1513 02:04:03,170 --> 02:04:07,170 When, you know, if people that get into understanding this 1514 02:04:07,170 --> 02:04:10,830 and performing in the Heath way, retire at some point, 1515 02:04:10,970 --> 02:04:13,890 they leave, well, the concept is in place. 1516 02:04:14,070 --> 02:04:15,030 The philosophy is there. 1517 02:04:15,470 --> 02:04:17,270 And so people behind us can come in, 1518 02:04:17,270 --> 02:04:19,550 and pick up that philosophy and carry things out 1519 02:04:19,550 --> 02:04:21,630 in the Heath way like we want them to do. 1520 02:04:22,230 --> 02:04:23,730 That's the idea behind the Heath way. 1521 02:04:23,850 --> 02:04:25,410 There's more to it than what I just went over. 1522 02:04:25,670 --> 02:04:26,990 If you take the time to read it, 1523 02:04:27,510 --> 02:04:30,130 but Council's comfortable with this at the end of the day. 1524 02:04:31,050 --> 02:04:32,030 We will begin. 1525 02:04:32,270 --> 02:04:35,050 We've already somewhat started training some of our staff on it, 1526 02:04:35,090 --> 02:04:36,690 but we'll continue training our staff on it 1527 02:04:36,690 --> 02:04:38,330 and expand it as appropriate. 1528 02:04:38,830 --> 02:04:39,370 So you're good. 1529 02:04:39,650 --> 02:04:40,590 Thank you, Mr. Alexander. 1530 02:04:50,520 --> 02:04:55,560 So I will say thank you to again to that committee 1531 02:04:55,560 --> 02:04:58,640 and the hard work that you guys have done, I know that, yes. 1532 02:05:06,200 --> 02:05:29,820 I'll try to make this as quick as possible. I got about a minute and 30 seconds timed myself. So with the implementation of the Heathway, we wanted to create a work environment that people want to be a part of and that employees actually enjoy being at work every day. With that being said, we have come up with a few ideas for employee rewards and recognition. 1533 02:05:29,820 --> 02:05:32,720 for catching employees living the heath way. 1534 02:05:33,780 --> 02:05:40,320 Staff recognition to celebrate success with point systems, which we will have some options moving forward. 1535 02:05:40,880 --> 02:05:50,660 For things like going above and beyond service, positive attitude, under fire, solving problems without being asked to do so. 1536 02:05:51,340 --> 02:05:59,420 Appreciation from outside of staff, such as emails, phone calls, letters from residents, other vendors, etc. 1537 02:05:59,420 --> 02:06:02,360 and employee milestones for 1538 02:06:02,360 --> 02:06:06,200 anniversaries such as 5, 10, 15, 20 plus years 1539 02:06:06,200 --> 02:06:07,440 working with Heath. 1540 02:06:08,720 --> 02:06:11,100 Awards and celebrations can be done with 1541 02:06:11,100 --> 02:06:13,700 quarterly lunchens where we can recognize 1542 02:06:13,700 --> 02:06:16,340 employees for things like employee of the 1543 02:06:16,340 --> 02:06:18,780 quarter, birthdays, anniversaries, 1544 02:06:19,320 --> 02:06:22,440 accomplishments such as degrees, certifications, 1545 02:06:22,440 --> 02:06:25,560 and other continuous education as well 1546 02:06:25,560 --> 02:06:27,780 as additional award drawings. 1547 02:06:27,780 --> 02:06:37,080 I think this is a great opportunity to help boost morale, enjoy going above and beyond and help staff want to live the heath way. 1548 02:06:37,760 --> 02:06:39,820 Thank you, ma'am. 1549 02:06:41,750 --> 02:06:42,310 Mr. McDermott, 1550 02:06:47,600 --> 02:07:02,060 a filler with regards to the customer facing portal that will look to utilize to capture the feedback from the citizens with regards to what their concerns are and how we're doing and solving those concerns. 1551 02:07:03,760 --> 02:07:08,740 Good evening. My name is Dana McDermott. I am the IT Director for the City of Heath. Not 1552 02:07:08,740 --> 02:07:13,740 much of a public speaker, so I'm going to stick to the script on this one. So, bear 1553 02:07:13,740 --> 02:07:19,240 with me. So, good evening, Madam Councilmembers. Tonight I just want to provide an update on our 1554 02:07:19,240 --> 02:07:23,940 work to improve how residents connect with the city and report issues. As you know, Heath 1555 02:07:23,940 --> 02:07:28,140 already uses OpenGov as our city management platform, including permitting a licensing 1556 02:07:28,140 --> 02:07:33,320 which covers code enforcement, but OpenGov Citizen Request Module is a separate component, 1557 02:07:33,800 --> 02:07:38,060 and so we've been evaluating options for handling citizens' service requests more effectively. 1558 02:07:39,460 --> 02:07:44,780 To start, this shows the guiding priorities you used in evaluating the platforms. Our focus was on 1559 02:07:44,780 --> 02:07:50,160 accessibility for citizens, transparent two-way communication, real-time updates, and the ability 1560 02:07:50,160 --> 02:07:56,040 to gather feedback and trends. These principles are what help shape our comparison of the two systems. 1561 02:07:56,040 --> 02:07:59,520 I apologize for the smallness of the text on that one. 1562 02:08:01,480 --> 02:08:05,660 On this slide, you'll see the comparison between the OpenGov and GoGov mobile apps. 1563 02:08:06,540 --> 02:08:11,080 OpenGov does have a mobile app, but it is managed by a third party called ComCate, and 1564 02:08:11,080 --> 02:08:12,320 it's not very customizable. 1565 02:08:12,900 --> 02:08:17,020 It's mainly for internal use, and is more limited to the citizen-facing side. 1566 02:08:17,660 --> 02:08:22,720 Whereas on GoGov, on the right, it offers a fully branded city app that we can tailor directly 1567 02:08:22,720 --> 02:08:26,000 to Heath, and it creates more consistent user-friendly experience. 1568 02:08:28,130 --> 02:08:34,610 And that just kind of shows you, you know, the comparison, we once kind of pretty standard 1569 02:08:34,610 --> 02:08:37,850 whereas the other one we can customize it as we want, and we can put our own branding 1570 02:08:37,850 --> 02:08:38,290 on it. 1571 02:08:40,910 --> 02:08:44,710 So, on this slide, it shows how the two platforms handle requests and code enforcement. 1572 02:08:46,130 --> 02:08:49,290 OpenGov relies primarily on website submissions and email updates. 1573 02:08:50,030 --> 02:08:54,130 Even though the ComCade app shows a request option, we were not shown this during the demo 1574 02:08:54,130 --> 02:08:58,130 that we had with OpenGov, and so they made it seem like requests would still need to go 1575 02:08:58,130 --> 02:09:01,890 to the Heath website and that the ComCade app would be mainly internal use only. 1576 02:09:02,950 --> 02:09:07,810 It is integrated with asset management, which we do have, and that's for city repairs 1577 02:09:07,810 --> 02:09:11,690 like potholes and such, but it does not integrate with our current permitting and licensing 1578 02:09:11,690 --> 02:09:12,930 and code enforcement module. 1579 02:09:14,490 --> 02:09:19,530 They did plan on integration with code enforcement by an API that was supposed to be alive this 1580 02:09:19,530 --> 02:09:23,610 month, but we would most likely be one of the first people to test that product. 1581 02:09:23,610 --> 02:09:30,270 And as we know, potential for issues could cause some disruption, so not too sure about 1582 02:09:30,270 --> 02:09:30,570 that. 1583 02:09:31,390 --> 02:09:35,690 The citizens would receive email updates, but there would be limited visibility on the 1584 02:09:35,690 --> 02:09:36,130 website. 1585 02:09:36,970 --> 02:09:42,250 And there is reporting for us to look up prior issues and scout trends and things like that, 1586 02:09:42,310 --> 02:09:43,490 but there is no survey feature. 1587 02:09:43,690 --> 02:09:47,950 It would be handled by a separate company like Survey and Mocky or something along those 1588 02:09:47,950 --> 02:09:48,190 lines. 1589 02:09:49,070 --> 02:09:52,630 Whereas on the ride with GoGov, you can see it allows request to flow directly into code 1590 02:09:52,630 --> 02:09:58,310 enforcement, residents receive real-time updates to the app or with email and it includes 1591 02:09:58,310 --> 02:09:59,970 a built-in survey module so we can check. 1592 02:10:00,000 --> 02:10:06,640 Those things and we can reach back out to customers as we need to and so this all ensures issues attract and resolve transparently. 1593 02:10:09,700 --> 02:10:32,220 On the strengths and costs, we compare, obviously the strengths and costs. Open Gov integrates well with asset management, which we have. It is an established software as a service provider, but it does come with some higher upfront costs. Whereas Gogov provides the mobile first experience, it's got transparent communication and it has no startup costs, which makes it easier and more affordable to launch quickly. 1594 02:10:32,220 --> 02:10:39,220 It's also used by neighboring cities, so residents who have moved from those locations may already be familiar with the application and 1595 02:10:41,300 --> 02:10:43,140 then you can see the breakdown of the cost right there. 1596 02:10:43,720 --> 02:10:58,960 Open Gov would be a $10,000 per year. Over time, it is cheaper but there is a $10,000 start-up cost so first year we're looking at 20, whereas you're looking at three grand more per year for Gogov. 1597 02:10:58,960 --> 02:10:59,860 And 1598 02:11:02,900 --> 02:11:06,380 then on this one, this is just kind of going over the summary of our decision. 1599 02:11:06,860 --> 02:11:11,900 Now, OpenGov remains a strong city management platform that we will continue to use for 1600 02:11:11,900 --> 02:11:13,180 finance, permitting, and licensing. 1601 02:11:13,680 --> 02:11:20,000 We do believe GoGov offers the best option for citizen engagement based on this review. 1602 02:11:20,340 --> 02:11:23,360 Staff recommends moving forward with GoGov as our citizen requests module. 1603 02:11:26,020 --> 02:11:30,140 So this slide right here is outlining the deployment schedule with GoGov. 1604 02:11:30,140 --> 02:11:32,940 As you can see, the deployment time is roughly six weeks. 1605 02:11:33,380 --> 02:11:35,680 We'll begin with configuration of staff training 1606 02:11:36,060 --> 02:11:37,240 and then we'll move into testing 1607 02:11:37,240 --> 02:11:38,880 to ensure everything is working smoothly. 1608 02:11:40,220 --> 02:11:43,360 And then after that, we'll be ready for a public launch 1609 02:11:43,360 --> 02:11:45,320 and begin our citizen outreach. 1610 02:11:46,220 --> 02:11:50,660 Danny, can you talk about the citizen-facing training 1611 02:11:50,660 --> 02:11:52,860 and education with this particular app? 1612 02:11:53,120 --> 02:11:53,460 Yeah, sure. 1613 02:11:53,760 --> 02:11:56,500 So as far as the citizen facing part of it, 1614 02:11:57,120 --> 02:11:59,060 we will have a video on the website 1615 02:11:59,060 --> 02:12:01,960 that will go over all the different features 1616 02:12:01,960 --> 02:12:04,220 and things that you can do within the app. 1617 02:12:04,800 --> 02:12:06,980 Basically, what happens whenever you put in a request? 1618 02:12:07,660 --> 02:12:11,200 We'll have, most likely, a QR code on the website 1619 02:12:11,200 --> 02:12:14,400 to send you to where you need to download the application. 1620 02:12:14,840 --> 02:12:19,680 We'll have a brief FAQ just to answer some pretty general questions. 1621 02:12:21,740 --> 02:12:24,600 But Go Gov tells us this is going to be a... 1622 02:12:24,600 --> 02:12:26,660 And from what we've seen, it's a very intuitive app. 1623 02:12:27,280 --> 02:12:36,620 easy to use, and so we believe it's going to be a really easy product to just pick up and use and get connected with the city and get what you need done. 1624 02:12:39,980 --> 02:12:47,200 And finally, on this slide, this introduces what the app will be named. We're going to most likely go with MyHeath. 1625 02:12:48,320 --> 02:12:53,160 It will be the name of the app and it's going to be powered by GoGov. 1626 02:12:54,100 --> 02:12:58,420 Through my heath residents will be able to submit requests, report issues and share feedback 1627 02:12:58,420 --> 02:12:59,340 in real time. 1628 02:12:59,700 --> 02:13:03,320 It's designed to provide a clear, consistent and accessible way for citizens to engage 1629 02:13:03,320 --> 02:13:07,140 directly with their city and help preserve the high standards they expect while also 1630 02:13:07,140 --> 02:13:09,700 playing an active role in getting the future of heath together. 1631 02:13:12,520 --> 02:13:12,840 Any questions? 1632 02:13:14,300 --> 02:13:16,260 And Cindy, will you close us up, please? 1633 02:13:18,510 --> 02:13:18,670 Yes. 1634 02:13:19,870 --> 02:13:20,330 Absolutely. 1635 02:13:20,750 --> 02:13:21,210 I'm 1636 02:13:28,890 --> 02:13:29,870 going to talk about cost. 1637 02:13:29,870 --> 02:13:36,670 The great news about this is with number one, the Heathway, there's no incremental cost. 1638 02:13:38,130 --> 02:13:43,370 Those are going to be leveraging our existing resources and teams to make this part of 1639 02:13:43,370 --> 02:13:46,690 our operating mindset as Steve laid out. 1640 02:13:48,220 --> 02:13:53,670 The rewards and recognition, there's going to be also no incremental cost outside of what 1641 02:13:53,670 --> 02:13:55,170 that is already budgeted. 1642 02:13:55,930 --> 02:13:59,190 Citizen engagement portal, Danny just spoke on, 1643 02:13:59,250 --> 02:14:02,450 it's going to be $13,680. 1644 02:14:03,270 --> 02:14:06,530 This platform is going to significantly improve 1645 02:14:06,530 --> 02:14:08,410 how we connect with the residents. 1646 02:14:08,410 --> 02:14:10,230 It's gonna make it easier for them 1647 02:14:10,230 --> 02:14:13,930 to find information, submit, feedback, and stay engaged. 1648 02:14:14,350 --> 02:14:16,250 So that's a small price to pay for that. 1649 02:14:17,270 --> 02:14:20,630 The Citizen Request Module, 7,500. 1650 02:14:20,630 --> 02:14:28,010 It's streamlines our communication between citizens and staff and the code enforcement module $6,180. 1651 02:14:29,950 --> 02:14:31,430 Let me click this. 1652 02:14:33,380 --> 02:14:41,980 So, to bring it finally home, overall, this package reflects a thoughtful blend of cultural investment and digital modernization. 1653 02:14:42,560 --> 02:14:50,260 Two of the initiatives have no incremental cost while the others, though they require modest funding, will provide long-term improvements in service, 1654 02:14:50,260 --> 02:14:56,560 efficiency and citizen satisfaction. These investments, they're not just about software, 1655 02:14:56,980 --> 02:14:59,440 they're about responsiveness, transparency. 1656 02:15:00,000 --> 02:15:28,120 And building trust, which is what we want to do with the citizens. They help us deliver the kind of city experience that our residents expect while keeping costs contains and aligned with our strategic goals. So we are asking that we can implement the three elements of the Heath Customer Service experience and continue working with the committee to formalize and launch the program. That's all. Thank you. Thank you. 1657 02:15:28,120 --> 02:15:28,300 one. 1658 02:15:30,600 --> 02:15:37,860 Are there any other speakers? I tried her for the audience. I thought it was great. 1659 02:15:38,440 --> 02:15:43,460 I just wasn't watching a cue. No, no, that's okay. I was going to bring Harriet up next. 1660 02:15:45,060 --> 02:15:51,380 Bring her on. She's going to talk to you about Buffalo Creek. All right. Any other comments? 1661 02:15:52,160 --> 02:15:56,760 Councilman Dodson. Very well. Any questions at this time? The floor is open for any questions. 1662 02:15:56,760 --> 02:16:09,930 If there are no questions I will continue my statement and I appreciate you guys going even more steps forward to kind of go through the details. 1663 02:16:09,930 --> 02:16:12,250 I'm very proud of the work that you guys are doing. 1664 02:16:13,070 --> 02:16:27,530 I know that it's been at nauseam some days with staff when we talk about KPI management and accountability and who our customers are and ensuring that we have a culture. 1665 02:16:27,530 --> 02:16:33,210 from the day it's all the way through the staff and making sure that our residents feel 1666 02:16:33,210 --> 02:16:38,790 it and see it. And I know that we've got wonderful staff but even starting at that culture 1667 02:16:38,790 --> 02:16:43,570 level the Heath way, I think it's great. And so I'm very proud of the work that Mr. 1668 02:16:43,630 --> 02:16:48,850 Alexander you're doing to lead the staff. And thank you Council for these committees. 1669 02:16:49,370 --> 02:16:56,110 This work is, it's tumultuous, it's a lot. And so just like I've said on each committee 1670 02:16:56,770 --> 02:16:57,850 that's done these updates. 1671 02:16:58,050 --> 02:16:59,490 We thank you guys for doing these updates, 1672 02:16:59,490 --> 02:17:02,030 but I know that there's tireless hours 1673 02:17:02,550 --> 02:17:03,410 that have gone into this. 1674 02:17:03,530 --> 02:17:04,970 And for the residents, you know, 1675 02:17:05,190 --> 02:17:07,090 that's on top of budget meetings and workshops 1676 02:17:07,090 --> 02:17:09,510 and all of the different sidebars. 1677 02:17:09,790 --> 02:17:11,710 I'm actually excited whenever I pull up 1678 02:17:11,710 --> 02:17:13,670 and I see you guys are here in a meeting. 1679 02:17:13,670 --> 02:17:14,790 I'm like, oh, that's great. 1680 02:17:14,970 --> 02:17:16,570 I'm not here by myself. 1681 02:17:16,890 --> 02:17:19,050 You guys are working diligently behind the scenes. 1682 02:17:19,050 --> 02:17:22,550 So thank you guys because we do want to be best in class. 1683 02:17:22,550 --> 02:17:24,390 And some of the things that we've done, right, 1684 02:17:24,390 --> 02:17:29,170 Right, we started off, whenever I first took office, we started off on branding and who 1685 02:17:29,170 --> 02:17:32,610 we are as a community and being a premier outdoor or lifestyle community. 1686 02:17:32,750 --> 02:17:35,930 And then we jumped into it and we said, hey, look, let's go back to that conference 1687 02:17:35,930 --> 02:17:40,470 and plan and let's figure out exactly what we're doing and there was two years prior to me 1688 02:17:40,470 --> 02:17:43,970 even getting here and then we rounded that out and we said, hey, we're going to tackle 1689 02:17:43,970 --> 02:17:48,030 water, we're going to tackle all these infrastructure needs, we're going to tackle budget, but we're 1690 02:17:48,030 --> 02:17:51,410 also going to tackle some customer service and we're going to tackle some other things. 1691 02:17:51,870 --> 02:17:55,670 We're going to tackle DPS and making sure that we're the safest city in the state of Texas. 1692 02:17:55,890 --> 02:18:00,090 So again, tonight, thank you for that update, and I appreciate all your work that you're 1693 02:18:00,090 --> 02:18:06,190 doing to give us this update, but we want to see more work, so there's a lot more to do. 1694 02:18:06,730 --> 02:18:07,830 So thank you guys for that. 1695 02:18:08,310 --> 02:18:12,790 If there are no other further comments, at this time, we'll move into agenda item number 1696 02:18:12,790 --> 02:18:15,130 eight, and we will adjourn at 848. 1697 02:18:15,430 --> 02:18:15,970 Thank you, everyone.