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Good evening and welcome to the August
10th 2026 regular meeting of the

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Hillsborough Town Board of
Commissioners.

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The public charge is printed in the
agenda this evening. I will not read it

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out loud, but the discussion is our
adventure to call in public meetings.

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Sarah Durney audience members signed up.
>> No.

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» Okay, good.
Um is there a motion to approve the

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agenda?
>> So moved.

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» Second. Okay, thank you. Kathleen, thank
you Matt. All in favor?

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» Aye.
>> Any opposed?

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And on to item number four,
appointments. This evening we have um

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uh the reappointment of David
Blankfard as the town regular member

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to the Board of Adjustment for a term
ending September 30th, 2029.

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And the second item is a resolution
requesting the Orange County Board of

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Commissioners reappoint Richard Chapel
to the Board of Adjustment as an extra

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territorial jurisdiction regular member.
>> Move to approve as presented.

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» Second. Thank you Kathleen, thank you
Matt. All in favor?

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» Aye.
>> Any opposed?

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You are not so
And on to item number five, the consent

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agenda for this evening. Was there a
motion?

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» Move to approve as presented.
>> Second.

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» Thank you Kathleen, thank you Matt.
All in favor?

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» Aye.
>> Any opposed?

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And that very quickly takes us to the
regular agenda for this evening.

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Um the first item is fiscal year 2026
strategic plan annual report

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and proposed fiscal year 2028-30
strategic plan process with

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administrative services director Ben
Brubaker.

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Ben.
>> Good evening.

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All right. Um, so I'll go ahead and get
started with the 26 annual report and

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then we'll move on to the update for the
um, FY 28 through 30 strategic planning

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process and um,
uh, open it up for feedback. But um, if

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you have any questions as we go along on
the annual report, feel free to jump in.

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Um,
the way I broke out the PowerPoint was

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to go focus area by focus area as we
normally do and um,

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uh, the slides have the various
initiatives, um, a summary of where we

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ended in the fiscal year with the
particular initiative as well as um, a

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quick visual red, yellow, green to um,
quickly denote kind of where where we

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felt um, we are with the particular
initiative. So, if you all are okay with

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that, we'll just proceed um, in that
form.

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All right, so we'll start off with the
sustainability focus area.

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Were there any questions for um,
initiatives 1.1 through 2.4?

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» I actually do have a question but
>> Okay.

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» Yeah.
I did not find that by the way.

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» [laughter]
>> No worries.

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» As part of the UDO cuz um,
are we taking a look at at housing code

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because I saw that Durham was able to
make changes to strengthen minimum

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housing. Can we do the same because we
have an issue in places with

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what passes for code is
I'm sorry, not habitable.

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Yeah, have we taken a look at that
within the DDO and can we strengthen and

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I know there are limitations with with
state law, but we don't

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our ability can be
can we enhance it?

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» Yeah, I'll turn it over to Matt to give
us

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further thoughts.
>> Yes, ma'am. So, the our actual our

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minimum housing code is not actually
part of the UDO, it's a separate part of

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our code ordinances. We did a group of
updates last year.

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Um we're actually going to talk at next
week next Excuse me, the work session in

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2 weeks about some minimum housing code
cases and that'll be a good time to talk

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with Shannon about additional updates
you all would like to see, but it's not

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part of the UDO process.
>> Okay, thank you. But thank you for

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already thinking ahead on that one.

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» Other questions on this slide?

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I'm not seeing any.

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Move to the next slide.

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Any other initiatives
on this slide?

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I'll give you a second to look through
it if you need to.

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All right.
>> I want to know if you could just give me

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a few more minutes.
>> Yes.

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Yes, we're still moving.

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» Help me remember for the tree
preservation policy, would that be town

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wide?
>> That was for the town-owned

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» Just the town-owned
>> town-maintained trees.

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» Okay.
>> I actually do have a question. I'm not

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sure where where the best

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what the best venue is to ask.

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Because in um
Hillsborough Heights

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» [laughter]
>> have the trees.

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I know I was named a tree steward for
one of the trees that has no hope for

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survival because it was planted too
close to

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It's a magnolia that was planted way too
close to

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uh I think it was a maple and it's a uh
a a a a

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mulberry mulberry or other one of those
very Anyway, it has no hope.

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» Mhm.
>> It is older than my magnolia. My

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magnolia is probably two times plus the
size cuz it doesn't get sunlight.

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Um
I know I don't even know how to

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I I know periodically I'll raise this
and you're probably the best person but

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it either needs to be moved, cut down
because the poor thing has no hope for

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survival
and I'm still rather astounded of

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if you planted why the heck you plant it
so close to big spread tree cuz it's a

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it's a top canopy tree not an understory
tree.

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» Is it in the sidewalk?
>> No, it's in the It's in the It's the

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park.
>> Oh,

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this is like a Stephanie question.
>> Mhm. Yeah.

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It's it's um in the park but this
predates Stephanie when we employed

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Margaret
and I don't remember the other

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Margaret's last name.
>> Schaffer.

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» Schaffer, thank you.
It's like I knew it started with an S.

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Did she name me tree steward or steward?
I'm like, I would love to uh

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It ain't getting no sun and I can't fix
that.

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» Well, appreciate you raising that. I see
Matt taking a note so we'll make sure to

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pass that along.
>> And Caesar, go back. Just give it a nice

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death treat I mean to transplant it you
have to be

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but it ain't got no hope for survival.
>> Jackie, you got one?

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» Jackie, go back one slide to four real
quick.

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So slide two where we talked about
electrifying

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our fleet. You know, there's
a comment in there about one hybrid

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vehicle.
So we

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I guess the question is are we looking
to

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at some point be fully electrified or we
going to are we transitioning to a

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hybrid?
>> Yeah, so I think we haven't really

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wanted to be on the front lines of
testing electric vehicles.

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So we've been um
uh with the

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transition to the hybrid police vehicles
and

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I know our our fleet staff has also been
attending conferences and kind of seeing

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what vehicles are out there as far as
electric options, talking to people. At

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this time felt like we weren't at the
position to start that process yet but

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has been trying to stay in the loop and
kind of understand the field of

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and learn on electric vehicles.
>> And if I remember correctly, part of it

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also is because a significant amount of
our fleet involves

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um police vehicles that are take home.
How do you manage that piece? I remember

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that being like a really sticky wicket.
>> Yeah, there's definitely the

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infrastructure and the charging
infrastructure component and kind of

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what do we have available in town, what
do the officers have that would be

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needed and how at their house. So
there's definitely a lot of different

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components to that electric um
conversion process.

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» Something that seems really simple but
suddenly has a lot of you know

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» [clears throat]
>> infrastructure potentially that an

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officer would have to
would have to have at [clears throat]

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home and how you compensate for for that
literally and figuratively.

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» Thank you.

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» Maybe on this slide.
All right, so we'll move on to connected

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community and we only have two
initiatives here.

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» I have a I have a question with 1.2 and
I

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I'm trying to
I think I understand it, but

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how is it connected to the multi-modal
network?

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And
where where I think it is

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if we're trying to

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I feel I'm just I'm I'm trying to
understand how they are

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um
>> How

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how it fits into connected community as
a focus area? Is that what you were

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» Specifically advance in multi-modal
network to reduce the single occupant

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vehicles and links to other residents to
key places and other

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um
And so I get the it links to good

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places, but then
my disconnect is how does it advance

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multi-modal
network?

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» So I think it was and I'll have to go
back to see how it's connected, but the

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thought of how it fits in was the um
creating opportunities to bring people

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together
um in the connected

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aspect of things, um but not necessarily
the the multi-modal perspective, but it

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might be a component of like you know,
um

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» [clears throat]
>> those multi-modal features that would

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have public art, but
more so just gathering community in in

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terms of those like spontaneous
interactions bringing people together.

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» So I would I would imagine that 1.
2 would connect with 1.3

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in the sense that
when we do have bridge walk, there might

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be
ways of incorporating the public art.

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Um and then also the same with the train
station. Like you

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» Yep.
>> Not letting those opportunities when

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we're already going to invest a lot of
infrastructure

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to to be wasted by not utilizing those
spaces for art. Is that kind of the

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thought process?
>> That's what I recall.

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Kim, I mean, not I'm not saying this
as I'm not saying to use the community

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center as the first time to do this.
But this is one of the perfect

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uh
projects that every place else is funded

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by private money. Not Not, you know,
government contributes, but it's

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leveraged at best.
Not solely. We continue to be funding a

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lot of the bills and not getting private
funds, philanthropy.

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Um
I you said I I I support this for the

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community center, but I want to start
seeing This is a community value.

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It We need to see private money
donations for these kinds of of things

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because of
We're We're To me, we're at the point

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We've got so much
that it continues where just getting

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things done
requires our budget.

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» Right. Definitely Definitely strained.
>> It's very strained, but this is it's a

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community value. This is when we need
the community

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to step up.

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» Thanks for
>> The bridge walk is another opportunity

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where again, any place else,
you're going to get philanthropic

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dollars. And I haven't seen anybody
We We have an entire community that's

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excited about it,
but I haven't seen anyone that's so

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excited they're willing to actually
contribute beyond their tax dollars.

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» And I believe for Ridge Walk, that was
going to be a component of something

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of us that would be assessed down the
line when we get to that point.

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» We're not We're not there yet.
>> I know we're not

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» going to have the design and we're not
going to have the line plan.

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» No, I know I I know that. But I'm still
I'm putting the word out because

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this is a long term and even with
philanthropic dollars, when families are

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considering who they want to
um where they want their legacy to be

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and they're planning for that legacy and
this is Ridge Walk and some of these

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things are perfect legacy projects for
philanthropic dollars. So, I want to

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start planting those seeds because when
we start to make when we when we have

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these decisions to make,
and especially as budgeting goes,

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once that budget hits, it's too late to
ask.

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So, I am putting out the plea early for
the community. This is These are values,

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but the values need to be supported with
dollars.

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» Thanks for that reminder.

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Economic vitality.

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And there will be another slide for that
one, but any on these initiatives?

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All right, seeing any?

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» Actually, I do.
>> All right.

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» One question 1.4
in it.

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» Is that Hillsborough magazine?
What magazine?

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» I think it's uh I might have had it in
the solar report, but I I I think it's a

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Chapel Hill uh
Best of Chapel Hill magazine.

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» That's right.
>> Um

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I'm sorry, that's not I wasn't I wasn't
>> [clears throat]

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» I get curious, so who's our target by
placing it in Chapel Hill? Who's our

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target?
>> I think the thought is to try to attract

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people to come to our um Hillsborough
um

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you know, restaurant scene, business
scene, and so when they see the ad,

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it'll encourage them to come and take a
visit.

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» Day tripper type of
>> Yes, mhm.

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Exactly.
>> What's what Did we look at Durham?

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Is it's a bigger market and it's still
close by?

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» I'm not sure. Hey, do you know? We'll
make a note of that as well.

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» Shannon could answer us.
>> Sorry.

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» We have a tourism meeting on Wednesday,
also.

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» Mhm.
>> Howard

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» That would be out of that budget, I
think. Yeah.

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» Yeah.
>> Never meeting, but um

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Something here to discuss.
>> Thank you.

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That'd be great.

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» All right.

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» Oh, here. Here's a nice two-bedroom
unit.

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So, has there been any more
talk or discussion about

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coordinating with the chamber to develop
the entrepreneurial center

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on the second floor?
>> Yes. Um

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and I got invited to a ribbon cutting in
September, I think.

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» Okay. Yeah.
>> Yeah, the plan Yeah, I was impressed

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with the the plan
and I think PHE is funding most of it.

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» And it it looks Yeah, looks like it.
>> Looks like it.

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» Look out for a invitation from Sky nine.
>> What did you say about the last one?

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» Awesome. Thanks for that insight.
>> And thank you, PHE. That's what we're

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talking about.
They deserve a huge I actually big

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picture, they deserve a huge shout-out
because they are true community

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investors, not only this, but the
Habitat House, they they fund a bunch of

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community things.
They contribute to

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in a variety of areas year after year
after year.

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00:18:00,880 --> 00:18:06,480
» Yeah, I think it'd be good to
identify those

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two Hillsborough businesses that have
been

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supporters of the town through through
years. They've been a big

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come up with their
place to be in the corporate council.

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» This is the last booth for economic
vitality.

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The NLC
webinar on road is tomorrow.

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00:18:45,880 --> 00:18:52,080
» Or 21st century since they combined the
names.

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» Road 21st century now, something like
that.

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» Yeah, because they were they It was
>> It just thing got like clunky the way

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they
>> Well, they were just they had the road

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and then they had the 21st century and
said, "Here, we'll just throw it

248
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together and it'll become one.
And no one will notice."

249
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» As we've made it a quarter of the way
through the 21st century.

250
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» [laughter]

251
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» All right. Not seeing anything here.
We'll move on to community safety.

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I um
Eva Marshals in the back and Chief Juan

253
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is here, too, if there's any questions.
>> So, how did the

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uh
police program

255
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how did it fare out? Like, what was the
response?

256
00:19:31,600 --> 00:19:37,320
» I've heard good things, but I
>> I saw the pictures of other folks doing

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the ride-alongs at the police academy.
>> We had a great reception to that. Uh I

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think we had roughly 14
uh [clears throat]

259
00:19:42,600 --> 00:19:49,200
attendings or participants that went
through was it four or five weeks?

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Uh I got a lot of great feedback,
especially for the first time doing it

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in a long time.
Uh

262
00:19:53,160 --> 00:19:56,960
and uh
some of the stuff that they liked from

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00:19:55,280 --> 00:20:01,840
it, like some of the feedback we got was
the hands-on exercise that they got to

264
00:19:59,040 --> 00:20:05,040
do with uh CIB investigations. So, we're
going to try to re-implement that again

265
00:20:03,200 --> 00:20:08,480
in government 101, so people have
something to look forward to that.

266
00:20:06,800 --> 00:20:12,320
» Did they do cuz I know the first time
around, in addition to fingerprinting

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00:20:10,560 --> 00:20:15,080
the backseat of the car,
um

268
00:20:13,520 --> 00:20:18,400
but but um
>> We didn't do the ride-alongs. We didn't

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have to have the right type of terrain
to do it on to fill in the you know,

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00:20:21,000 --> 00:20:28,480
especially if it's too hard, but they
did have where they got to do uh

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They did fingerprint lifting but on
certain types of items and stuff that

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they could take home with them. They
really appreciated that.

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00:20:32,920 --> 00:20:36,720
Um
but yeah, that's People are already

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00:20:34,760 --> 00:20:39,840
asking about next year. And some people
Someone else asked if we were going to

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00:20:37,800 --> 00:20:43,680
do it again this year,
but I think one a year right now is a

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00:20:41,960 --> 00:20:47,600
good start. But it was it was really
good really good turnout good reception.

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00:20:45,880 --> 00:20:50,720
» Cool. Cuz I know I did it twice and it
was just way way good fun.

278
00:20:49,240 --> 00:20:52,840
» It's a lot It's a lot of fun. It really
is.

279
00:20:53,160 --> 00:20:59,320
» Did they do the ride-alongs?
I don't think he said. I could be wrong

280
00:20:57,720 --> 00:21:01,680
on that. Oh, man.
>> Oh, wait wait wait. That's scheduled for

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00:21:00,640 --> 00:21:03,760
afterwards.
>> Okay.

282
00:21:02,160 --> 00:21:06,920
» Once the academy completed, then they
were able to

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00:21:05,080 --> 00:21:10,080
come link up with the police department
and schedule something.

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00:21:08,960 --> 00:21:12,840
» And I still have to follow through
because it's about time we moved.

285
00:21:12,200 --> 00:21:15,040
» Let me know.
>> I will.

286
00:21:13,989 --> 00:21:18,640
» [laughter]
>> Don't worry, it'll be the quietest night

287
00:21:17,280 --> 00:21:23,240
that will ever happen.
>> All right, so that's all I do. I do want

288
00:21:20,280 --> 00:21:29,160
to have a relaxing evening.
>> Well, it'll happen county-wide. That's

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00:21:24,960 --> 00:21:29,160
what Santa did every time he moved.

290
00:21:29,440 --> 00:21:34,240
» Great.
>> All right, so um

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00:21:32,400 --> 00:21:38,960
» Can I pop back to I'm sorry.
>> Which one?

292
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» The economic vitality freedom.

293
00:21:41,680 --> 00:21:45,720
» The translation one?
>> Yeah, so

294
00:21:44,440 --> 00:21:50,240
um we're talking about translating
business documents and forms in

295
00:21:48,040 --> 00:21:54,040
other relevant languages. So if a system
first step to be able to communicate in

296
00:21:51,840 --> 00:21:58,480
other languages. So
um my

297
00:21:56,280 --> 00:22:03,960
I'm interested is it and it's where
utilizing or we have any interest in

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00:22:00,200 --> 00:22:08,720
utilizing plain language for
really our all the Jason documents to

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00:22:06,760 --> 00:22:11,960
make them easier for people to
understand and

300
00:22:10,640 --> 00:22:17,040
um
and I don't So that's my that's the only

301
00:22:14,400 --> 00:22:20,720
thing with that. I know this is more
language translation.

302
00:22:19,560 --> 00:22:26,040
Uh
but um

303
00:22:22,520 --> 00:22:30,000
is Do you know if coms has talked about
>> Yeah, I'm not I I haven't seen Cheryl's

304
00:22:27,840 --> 00:22:33,400
face. I'm I'm sure she's smiling back
there because they communications has

305
00:22:31,800 --> 00:22:39,080
been all about
making things more about plain language

306
00:22:35,720 --> 00:22:42,720
um whether that's um in news releases or
documents that we put out, really trying

307
00:22:41,360 --> 00:22:47,760
to um
make it easier to understand. Um I think

308
00:22:45,320 --> 00:22:52,480
our standard now is fourth grade reading
level, trying to get it down at that

309
00:22:49,400 --> 00:22:55,680
level get it to that level. And um
there's been different trainings that

310
00:22:54,200 --> 00:22:59,080
have been offered that our
communications team has gone through

311
00:22:58,160 --> 00:23:02,680
um
and some of our other staff as well. So

312
00:23:01,120 --> 00:23:05,760
it's definitely something that's been a
a focus for us and

313
00:23:04,160 --> 00:23:07,520
» So, you. that's why I just needed to
hear. Thank you.

314
00:23:06,400 --> 00:23:10,635
» Yeah. Yeah, of course.
>> You got it, too.

315
00:23:08,615 --> 00:23:10,635
» [laughter]

316
00:23:12,545 --> 00:23:14,565
[cough and clears throat]

317
00:23:24,560 --> 00:23:29,120
» Not seeing anything here, either.

318
00:23:29,560 --> 00:23:36,640
Um so, what we'll do is um you all had
approved extending our strategic plan to

319
00:23:34,560 --> 00:23:40,920
FY 27. As you can see, some of the
things we weren't able to accomplish,

320
00:23:38,920 --> 00:23:45,440
some of the things we'll want to carry
over to um the current fiscal year,

321
00:23:43,400 --> 00:23:49,880
either things that we're already doing
because we're already into the new

322
00:23:47,160 --> 00:23:53,720
fiscal year. Um but also, we'll um work
to um

323
00:23:51,840 --> 00:23:58,560
keep trying to make progress on the
initiatives that we weren't able to

324
00:23:55,640 --> 00:24:03,320
accomplish, and we'll come back to you
all and provide a

325
00:24:00,880 --> 00:24:08,560
end of strategic plan update cuz that'll
be our fourth and final year of this

326
00:24:05,240 --> 00:24:13,000
current iteration's plan. Um but uh
yeah, we're in our fourth fourth year of

327
00:24:10,880 --> 00:24:17,440
our plan. Um so, that's exciting news,
and appreciate all the support that has

328
00:24:15,240 --> 00:24:22,200
been provided in supporting this this
work.

329
00:24:19,360 --> 00:24:29,280
So, with that, I will turn it over to
our next planning process and uh sharing

330
00:24:25,600 --> 00:24:34,320
an update on our FY 28 through 30
uh planning process.

331
00:24:31,440 --> 00:24:39,120
Uh Cheryl will be joining me um in a few
slides to to talk about the engagement

332
00:24:36,800 --> 00:24:45,040
side of the house. Um but it's it's
something that we've been um working on

333
00:24:42,120 --> 00:24:50,600
for the past few months already.
Um and so, we're excited to share what

334
00:24:47,800 --> 00:24:55,080
we've been up to and get your feedback
um cuz it's it's it's been really

335
00:24:52,400 --> 00:25:01,280
exciting getting to work on it. You
talking to the team about it, I'm so

336
00:24:57,040 --> 00:25:01,280
excited to share that with you tonight.

337
00:25:02,640 --> 00:25:09,960
All right. So, I know you all have been
involved in our current strategic plan

338
00:25:08,160 --> 00:25:13,880
out for a few years,
but just wanted to revisit kind of why

339
00:25:13,280 --> 00:25:17,880
um
we do a strategic plan and also for

340
00:25:15,800 --> 00:25:22,840
those who may be watching online to just
share a little bit about the purpose of

341
00:25:20,040 --> 00:25:27,520
having the strategic plan.
Um this having a strategic plan really

342
00:25:25,720 --> 00:25:32,000
helps establish
um a clear direction for the next 3

343
00:25:29,640 --> 00:25:37,080
years. So, it provides that roadmap for
where we want to go and how we intend to

344
00:25:34,560 --> 00:25:42,880
get there. And so, it lays all those
things out in to a clear plan. It helps

345
00:25:40,360 --> 00:25:47,840
us to align the services that we
provide, the resources that we have and

346
00:25:46,120 --> 00:25:51,080
how we each choose to expend those
resources and align those operations to

347
00:25:49,880 --> 00:25:55,680
help us
achieve those overarching goals that you

348
00:25:53,960 --> 00:25:59,480
all set.
And really

349
00:25:57,120 --> 00:26:05,320
the strategic plan is helps us be
responsive to what the community and the

350
00:26:02,800 --> 00:26:12,080
organ- the organizational needs are. And
so, it's really rooted in listening to

351
00:26:09,360 --> 00:26:16,480
our our internal partner uh
stakeholders, our external ones as well.

352
00:26:14,240 --> 00:26:20,240
And so, we'll go through a bit about who
will be involved or who we see as being

353
00:26:18,680 --> 00:26:24,800
involved as part of the process, but
really rooted in listening to help us

354
00:26:22,680 --> 00:26:29,240
identify those needs.
And then it helps us be improve our

355
00:26:26,880 --> 00:26:33,400
transparency, establish kind of what the
performance is that we're trying to

356
00:26:30,880 --> 00:26:38,280
achieve, and helps us be accountable by
coming back and sharing the progress

357
00:26:35,720 --> 00:26:41,720
that we've made in in terms of the plan
that has been established.

358
00:26:42,280 --> 00:26:49,320
So, this is what we see as the strategic
plan structure. At the top, you see the

359
00:26:46,800 --> 00:26:54,120
vision, mission, and values.
Um

360
00:26:50,640 --> 00:26:58,680
uh and then the focus area below that.
Um, so that is really the overarching

361
00:26:57,320 --> 00:27:03,080
kind of
direction that we see

362
00:27:01,200 --> 00:27:08,680
isn't um
through the focus area. The objectives

363
00:27:05,680 --> 00:27:14,480
share that desired outcome.
The smart goals that um darker blue is a

364
00:27:11,960 --> 00:27:19,040
new component that we see for this
strategic plan. Our current one kind of

365
00:27:16,480 --> 00:27:23,480
goes from objective to initiative.
But we want to add a

366
00:27:21,240 --> 00:27:28,640
uh the goal section which really helps
set that specific um

367
00:27:25,960 --> 00:27:31,640
target or measure that we're trying to
that allows us to connect the objective

368
00:27:30,520 --> 00:27:35,800
to the initiative.
>> I thought we've been doing that all

369
00:27:33,280 --> 00:27:39,800
along because we can't do anything
without a smart goal. It just you can't

370
00:27:38,160 --> 00:27:44,520
do it. You can't manage to it.
>> So, we we've had the objective um which

371
00:27:42,720 --> 00:27:49,200
is kind of the higher level order and
then it jumps to initiative. So, we

372
00:27:45,840 --> 00:27:53,640
haven't had that intermediary one um up
until this point.

373
00:27:51,840 --> 00:27:58,080
» Okay, cuz I didn't know that when we
look at things we always were looking at

374
00:27:55,600 --> 00:28:00,600
what by when, how
we

375
00:27:58,800 --> 00:28:04,160
you know, always done those smart goals
front framework. Just without a smart

376
00:28:02,600 --> 00:28:07,120
goal to there's nothing to manage
against.

377
00:28:05,320 --> 00:28:10,480
» So, that is that'll hopefully be an
improvement for this time around. Um I

378
00:28:09,000 --> 00:28:14,280
know the first round, you know, it was
our first time going through the

379
00:28:11,880 --> 00:28:17,360
process. We were still kind of getting
our feet wet into the strategic

380
00:28:15,760 --> 00:28:23,560
planning. So, we're seeing this as kind
of an evolution, a way of making kind of

381
00:28:20,720 --> 00:28:27,280
getting at that at that point. Um and so
then it'll go down to the initiative

382
00:28:25,360 --> 00:28:32,680
which are those specific action items
that we always provide those updates on

383
00:28:29,680 --> 00:28:32,680
every quarter.

384
00:28:37,680 --> 00:28:45,040
Um so, as far as who we see as being
part of the process, we see it as a

385
00:28:41,480 --> 00:28:50,800
really robust um you know, engagement
approach. So, we'll have our internal

386
00:28:48,600 --> 00:28:54,560
groups, which are consists of our
internal core team.

387
00:28:53,160 --> 00:28:59,320
And then, I'll get into in the next
slide kind of what the different groups

388
00:28:56,480 --> 00:29:02,960
for the internal ones will do.
But, and then the steering committee,

389
00:29:00,880 --> 00:29:06,200
which is a larger group
that

390
00:29:04,120 --> 00:29:11,000
provides more higher-level direction to
the core team. Our focus area of work

391
00:29:08,520 --> 00:29:15,360
groups, and you all as our elected
officials kind of rounding out that

392
00:29:13,000 --> 00:29:19,640
internal group to help us develop the
plan.

393
00:29:17,080 --> 00:29:26,280
Then, we'll want to definitely engage
our external groups, the community.

394
00:29:22,440 --> 00:29:30,560
Cheryl will talk a bit more about those
pieces to engage our external partners,

395
00:29:28,600 --> 00:29:34,480
the nonprofit business community, as
well as other partners that we work

396
00:29:32,080 --> 00:29:34,480
with.

397
00:29:35,360 --> 00:29:40,960
So, just specifically looking at at our
internal group,

398
00:29:38,720 --> 00:29:46,880
our core team consists of myself, the
budget team, and communications.

399
00:29:43,520 --> 00:29:51,520
We've had about seven meetings so far
to really start the planning process.

400
00:29:49,680 --> 00:29:56,440
What this group does is really providing
that project leadership, ensuring that

401
00:29:53,720 --> 00:30:01,200
we're staying on our timelines, meeting
our

402
00:29:57,920 --> 00:30:04,480
goals, producing the drafts of things,
which then goes to the steering

403
00:30:03,040 --> 00:30:09,240
committee,
which is our ops team, our operations

404
00:30:07,160 --> 00:30:14,400
team, which is kind of a
cross-departmental

405
00:30:11,440 --> 00:30:17,480
group of key leaders within our
organization. And so, what they're doing

406
00:30:16,080 --> 00:30:23,040
is providing us that high-level
guidance, making sure that we're staying

407
00:30:19,640 --> 00:30:26,120
on the path that we need to,
reviewing some of those major

408
00:30:24,560 --> 00:30:29,840
deliverables,
ensuring that there is alignment across

409
00:30:28,280 --> 00:30:34,680
all of our departments because it
consists of representatives from all of

410
00:30:32,400 --> 00:30:40,360
our departments, and then really
being champions for engagement and

411
00:30:36,760 --> 00:30:44,080
helping us guide us through the process.
And then finally, we have our focus area

412
00:30:42,440 --> 00:30:48,840
work group. So these are the subject
matter experts that will be engaging

413
00:30:46,160 --> 00:30:52,120
that will be um later
uh

414
00:30:49,520 --> 00:30:59,120
early next calendar year to really do
the job of developing the um

415
00:30:56,000 --> 00:31:03,440
the draft plan. And so collecting the
taking the feedback that has been shared

416
00:31:00,960 --> 00:31:09,040
by those stakeholders and going through
and um refining

417
00:31:06,080 --> 00:31:15,080
the objectives and the initiatives, the
smart goals um that will then come

418
00:31:11,320 --> 00:31:15,080
together to form the draft plan.

419
00:31:18,720 --> 00:31:26,520
So this is our planning timeline. It
consists of eight different phases. Um

420
00:31:24,440 --> 00:31:29,440
we've already we're already into phase
two and almost done with it. So yeah,

421
00:31:28,560 --> 00:31:33,160
we've done
we've accomplished a lot in the last

422
00:31:31,160 --> 00:31:37,440
couple months um which is really
exciting.

423
00:31:34,560 --> 00:31:44,760
We've formed our our teams, um created
our draft plan scope, and outreach plan.

424
00:31:40,760 --> 00:31:48,160
And so um next we'll be moving into the
data collection piece where we're where

425
00:31:46,520 --> 00:31:52,320
we're engaging with the community and
the businesses and nonprofits.

426
00:31:50,600 --> 00:31:58,120
And um
we'll then in November to December come

427
00:31:55,200 --> 00:32:00,760
back to the to you all um at a at a work
session.

428
00:31:59,560 --> 00:32:04,880
So that's one of the things that we'll
send out letters to just ensure that

429
00:32:03,360 --> 00:32:08,360
we'll have um
you'll be able to have quorum at the

430
00:32:06,160 --> 00:32:13,000
November work session. Um so that's when
we are hoping to have our vision,

431
00:32:10,520 --> 00:32:20,160
mission, and values discussion to really
reaffirm either what we have or um kind

432
00:32:17,120 --> 00:32:21,240
of discuss whether uh you all want to
kind of

433
00:32:20,787 --> 00:32:26,720
» [clears throat]
>> update or refine what we have as our

434
00:32:23,920 --> 00:32:32,520
vision, mission, and values for
our kind of plan.

435
00:32:29,120 --> 00:32:35,480
And um by then we should have the
feedback that we've received from

436
00:32:33,920 --> 00:32:39,840
everyone so we'll we'll be be to share
that information with you all at that

437
00:32:36,920 --> 00:32:44,040
time to help you kind of digest that and
and determine if if we need to

438
00:32:42,240 --> 00:32:48,520
refine it further.
And then in January, February, we'll

439
00:32:46,920 --> 00:32:52,720
then get into the goal setting. So,
that's when the

440
00:32:50,120 --> 00:32:58,280
um internal focus area work groups will
be meeting to establish the fill out the

441
00:32:56,120 --> 00:33:01,400
focus area um
kind of work plans.

442
00:33:00,160 --> 00:33:05,040
And then coming up with a draft
strategic plan in the March to April

443
00:33:03,680 --> 00:33:08,120
time frame.
And then we'll want to make sure that

444
00:33:06,200 --> 00:33:12,720
once we have that draft plan to go back
and do some more engagement to ensure

445
00:33:09,800 --> 00:33:17,040
that we got it correct, feel like people
see if people [clears throat] have any

446
00:33:14,000 --> 00:33:22,880
additional insight or comments, feedback
to share. And then um looking to

447
00:33:19,760 --> 00:33:28,640
hopefully have an adoption of the next
plan at the June um regular meeting to

448
00:33:26,160 --> 00:33:32,240
coincide with budget adoption.
And so,

449
00:33:29,480 --> 00:33:36,360
» Just a couple years ago, and this was
before I was on the board, when

450
00:33:34,720 --> 00:33:41,240
um
Margaret can be it was like 100 people

451
00:33:40,080 --> 00:33:44,600
that there
to collect community ideas. I was

452
00:33:42,880 --> 00:33:50,440
actually part of that, but I thought it
was a really cool exercise

453
00:33:47,520 --> 00:33:55,920
cuz it was easily 100 people in one room
from across the community

454
00:33:52,720 --> 00:34:00,640
um to that regenerating ideas and
priorities

455
00:33:57,600 --> 00:34:06,080
before the plan was put together. And
so, the plan ref-

456
00:34:02,760 --> 00:34:10,360
when it went to the community in that
point where here's a plan, here's your

457
00:34:07,600 --> 00:34:10,360
feedback.

458
00:34:11,000 --> 00:34:17,000
It was enriched by the work that was
done

459
00:34:14,520 --> 00:34:22,480
by getting that feedback up front. Have
we considered doing something similar?

460
00:34:19,760 --> 00:34:27,639
Are we getting it in other ways? And
yeah, are we getting that broad-based

461
00:34:24,720 --> 00:34:30,919
community feedback before the plan is
put together? Yeah. So, it's not a case

462
00:34:29,840 --> 00:34:35,200
of
commenting

463
00:34:32,560 --> 00:34:38,000
on what's not being relaxed reactive but
more proactive.

464
00:34:36,240 --> 00:34:42,760
» Right, definitely. I That's a great
question. So, what um

465
00:34:41,240 --> 00:34:47,800
And I know Cheryl will talk a little bit
about it in the next slides, but um with

466
00:34:45,600 --> 00:34:52,600
the community survey that'll
um it was kind of great timing that we

467
00:34:49,600 --> 00:34:56,040
ended up delaying that after Chantal um
to this year because then that made us

468
00:34:54,120 --> 00:34:59,760
think, well, like that is a great way to
capture

469
00:34:57,600 --> 00:35:03,320
um a representative sample or a
representative group of the Hillsborough

470
00:35:01,960 --> 00:35:07,480
community.
We're still at the threshold where we

471
00:35:05,160 --> 00:35:10,200
can send it to every household in
Hillsborough, which is great cuz a lot

472
00:35:08,960 --> 00:35:13,800
of times
So, as you get larger, you have to move

473
00:35:11,960 --> 00:35:17,960
to a sample size as opposed to every
single person getting it. So, we are

474
00:35:15,520 --> 00:35:22,760
still in that threshold um where we
could still send it out to everyone. And

475
00:35:19,560 --> 00:35:27,040
so, everyone will have an opportunity to
share their um thoughts and

476
00:35:24,320 --> 00:35:31,400
perspectives. And so, the way the quest
the um the strategic plan uh section of

477
00:35:29,960 --> 00:35:34,920
the survey
was framed was really getting a sense

478
00:35:33,720 --> 00:35:37,160
for
um

479
00:35:36,400 --> 00:35:42,840
uh
how getting asking how we're doing in

480
00:35:40,200 --> 00:35:47,720
terms of meeting the objectives from our
current plan um to see like are those

481
00:35:46,000 --> 00:35:51,520
things that are still important to
people? Are there other things that

482
00:35:49,920 --> 00:35:54,920
maybe we didn't capture the first time
that we really should be thinking about

483
00:35:53,040 --> 00:35:58,880
that are within our scope and um
>> But, that's already pre You're already

484
00:35:56,400 --> 00:36:04,920
primed people to react to what you
you've set the boundaries for.

485
00:36:01,160 --> 00:36:09,840
So, there unless someone's got a
um a super burning beef or a super

486
00:36:08,000 --> 00:36:14,040
burning passion,
they're not [clears throat] likely to to

487
00:36:12,000 --> 00:36:16,000
stray outside the bounds of what we've
already set.

488
00:36:15,120 --> 00:36:19,000
» Mhm.
>> And that's kind of the beauty of some of

489
00:36:17,640 --> 00:36:22,440
these more
pre-fi I don't know if you call it a

490
00:36:20,280 --> 00:36:25,960
charrette, I don't know if what,
but

491
00:36:24,160 --> 00:36:32,040
generating
input that's not

492
00:36:28,080 --> 00:36:36,560
already rebound by what we think and
mining what the community thinks.

493
00:36:35,040 --> 00:36:39,960
» Yes, but go ahead.
>> Well, I was just going to say, I mean

494
00:36:38,860 --> 00:36:43,960
» [clears throat]
>> I kind of think that

495
00:36:42,520 --> 00:36:52,040
we
have several years of benchmark

496
00:36:47,440 --> 00:36:57,240
community surveys of where
how people feel about especially the

497
00:36:54,400 --> 00:37:03,520
services and initiatives that we have
and we're about to do another one

498
00:36:59,280 --> 00:37:03,520
that I think kind of

499
00:37:03,920 --> 00:37:07,720
I don't want to say gives us to what
you're talking about.

500
00:37:07,240 --> 00:37:14,480
» It's still
>> But it's still a huge amount of data

501
00:37:11,480 --> 00:37:19,400
that would probably be a lot more
um

502
00:37:16,800 --> 00:37:23,440
indicative than
you know, an in-person

503
00:37:21,240 --> 00:37:27,440
» It is good data, but it's still bound
and to a certain extent self-referential

504
00:37:25,640 --> 00:37:30,760
cuz we ask the same questions over and
over again.

505
00:37:28,720 --> 00:37:34,640
So, all it is is repeating the same
boundaries.

506
00:37:32,280 --> 00:37:41,120
So, you don't unless you've got a
burning beef or a burning passion

507
00:37:38,960 --> 00:37:45,840
cuz it's how our brains work. You react
against within those boundaries.

508
00:37:43,680 --> 00:37:50,480
Um it's a lot different when you get
people of different thing you've never

509
00:37:48,960 --> 00:37:56,640
you know, I won't say they never met
although in my experience that there

510
00:37:53,280 --> 00:38:01,240
were a lot of people that I never met.
And they start riffing off of one

511
00:37:58,440 --> 00:38:06,200
another. It's just an enriched
ideation

512
00:38:02,880 --> 00:38:12,720
and you get more of a community feel
than

513
00:38:07,520 --> 00:38:17,520
an echo chamber or a little bit broader.
And we've got the op you know, while

514
00:38:14,200 --> 00:38:23,400
we're still early enough in the process
think about how do we really get more

515
00:38:20,320 --> 00:38:28,120
instead of being self-referential or the
same questions, which elicits the same

516
00:38:26,640 --> 00:38:32,880
seminar.
But we we don't know what we're missing

517
00:38:31,000 --> 00:38:37,040
by asking the same questions over and
over again. You get really good

518
00:38:34,280 --> 00:38:41,040
benchmarks,
but we

519
00:38:39,320 --> 00:38:43,800
It is something for
>> I will take it. I think Cheryl's

520
00:38:42,360 --> 00:38:46,920
interested in it. You say something to
me because

521
00:38:44,560 --> 00:38:52,960
» No, I just want to I want to clarify
that in addition to the benchmark

522
00:38:50,560 --> 00:38:56,800
and the community survey questions that
pretty much stay the same from time to

523
00:38:54,960 --> 00:39:01,040
time so that we compare them whether
they're benchmarks or not. We've added

524
00:38:59,480 --> 00:39:07,040
additional
strategic plan focused questions to this

525
00:39:05,120 --> 00:39:13,360
community survey and some of them are
open-ended questions to get at new ideas

526
00:39:10,680 --> 00:39:17,280
to invite people to share new ideas and
what what's on their mind, what are they

527
00:39:15,560 --> 00:39:22,720
thinking about, what do they think
Hillsborough needs in that mid I think

528
00:39:19,720 --> 00:39:26,840
we asked it for the mid-range term. So
it's it's not just the same questions

529
00:39:25,160 --> 00:39:32,560
over and over again.
Um I love in-person events too. I'm not

530
00:39:30,280 --> 00:39:35,880
speaking at this event. I love in-person
events too.

531
00:39:34,760 --> 00:39:39,120
Um
actually it's not that much of That's I

532
00:39:37,800 --> 00:39:44,560
don't think it is that much of a pain.
We can pretty much

533
00:39:41,320 --> 00:39:52,160
use the space or um borrow the county's
larger space pretty easily. Um but but

534
00:39:49,280 --> 00:39:56,760
what do you do when then
um what do you do with the information

535
00:39:54,160 --> 00:40:00,720
when like a whole group of people from
one area come because they're like,

536
00:39:58,840 --> 00:40:06,760
"Wow, if we go today, they're going to
build a sidewalk in our [clears throat]

537
00:40:03,320 --> 00:40:11,200
It's not necessarily in my ex-
I'm not saying we shouldn't do them. I

538
00:40:08,000 --> 00:40:16,040
think we we should do more in-person,
but what you gather from there from an

539
00:40:14,360 --> 00:40:21,440
in-person
open ideas meeting might not be

540
00:40:18,360 --> 00:40:25,560
representative of the of the town as a
whole. You kind of get a group that will

541
00:40:23,720 --> 00:40:28,200
come out with their
>> That's where pretty

542
00:40:26,560 --> 00:40:31,960
» their excitement about something.
>> I I hear what you're saying, but that's

543
00:40:29,760 --> 00:40:37,440
where it's very skilled room
partial invited and partial open-ended.

544
00:40:35,240 --> 00:40:41,440
So, you you
you're

545
00:40:38,960 --> 00:40:45,480
you're the other part of it is it's
structured you know to a certain extent

546
00:40:43,240 --> 00:40:49,640
it's structured at least have a voice in
different areas.

547
00:40:47,120 --> 00:40:54,080
You know, on top of just
you know, open and walk in because

548
00:40:51,400 --> 00:40:58,800
you're right people it's the same thing
a big beef or hot passion.

549
00:40:57,320 --> 00:41:03,640
Um
in terms of of

550
00:41:00,760 --> 00:41:09,720
people that get engaged.
But you do get

551
00:41:05,720 --> 00:41:14,680
you when it's framed as ideation and
framed cuz and I'm I'm pulling back the

552
00:41:12,040 --> 00:41:19,440
memories of
whatever brought in uh

553
00:41:17,560 --> 00:41:24,520
there were certain topics and certain
questions still fairly open-ended and

554
00:41:21,880 --> 00:41:29,800
there was no you know, the the
floor if you will is

555
00:41:26,800 --> 00:41:33,520
this does not mean your idea is going to
be a you know, we have budget, we have

556
00:41:31,920 --> 00:41:39,240
time.
What this does mean is that we do want

557
00:41:35,640 --> 00:41:44,680
to take the pulse out of this
and elicit

558
00:41:42,280 --> 00:41:48,480
what we don't know, we don't know.
And

559
00:41:46,000 --> 00:41:55,520
I think we got I mean what I remember
coming out was every idea of course not.

560
00:41:53,040 --> 00:42:00,480
But my goodness, I I remember talking to
Margaret and just what came out was so

561
00:41:57,880 --> 00:42:02,080
much more enriched.
>> It seems like those are really good

562
00:42:01,480 --> 00:42:06,240
experiences.
>> It really was.

563
00:42:04,120 --> 00:42:09,080
And the mixture of groups cuz it wasn't
the same old

564
00:42:07,720 --> 00:42:13,600
Yeah, I mean yes, there were certain
it's like the same people you see, but

565
00:42:10,880 --> 00:42:16,920
there was a lot of people that
you know, that was the first probably

566
00:42:15,000 --> 00:42:21,960
one of the first events I've ever
ever participated in.

567
00:42:19,200 --> 00:42:27,800
I I think I was personally volunteer
told as much as I was volunteering.

568
00:42:26,400 --> 00:42:31,080
» Thanks for sharing that experience. I'll
let you finish up your slides.

569
00:42:31,240 --> 00:42:36,200
And I and I know Sheryl will also get
into a little bit more about like what

570
00:42:34,560 --> 00:42:40,440
we see at what we're seeing as an
engagement strategy.

571
00:42:38,320 --> 00:42:44,360
So hopefully as we get into the more of
the weeds and details that that'll

572
00:42:42,389 --> 00:42:49,120
[clears throat] help paint the picture
a little bit clearer.

573
00:42:47,200 --> 00:42:53,880
Um
Anything else on the timeline?

574
00:42:51,480 --> 00:43:00,360
So also just wanted to say that a lot of
times towns will hire consultants to

575
00:42:57,560 --> 00:43:03,320
guide them through this process. We
reached out to

576
00:43:02,520 --> 00:43:05,880
um
uh you know

577
00:43:04,960 --> 00:43:09,280
or
um

578
00:43:06,600 --> 00:43:13,240
an organization to help us and the
it ended up coming back with a really

579
00:43:11,200 --> 00:43:17,200
high budget amount. So that's when we
decided like I think we can do this

580
00:43:15,160 --> 00:43:22,000
again internally. We can kind of go
through this process. It'll take about a

581
00:43:19,600 --> 00:43:25,560
year a little over a year to do it. And
so that's where this

582
00:43:23,480 --> 00:43:29,400
came from and just want to acknowledge
the the hard work our staff has been

583
00:43:27,160 --> 00:43:33,160
putting into that cuz it has been more
work um

584
00:43:31,000 --> 00:43:36,440
on staff to do. I do think the product
the end product will be better cuz a lot

585
00:43:34,680 --> 00:43:39,840
of times when we have found that when we
work with consultants it ends up being

586
00:43:38,360 --> 00:43:44,760
still a lot of work for us kind of
redoing things to make it kind of

587
00:43:42,400 --> 00:43:47,640
specific to Hillsboro.
But

588
00:43:45,760 --> 00:43:51,720
just wanted to
shout out our staff who has

589
00:43:49,440 --> 00:43:56,360
already been plugged into this our our
ops team and our core team. So it's

590
00:43:54,400 --> 00:43:59,680
really been a group effort and it's been
exciting going through it.

591
00:44:01,200 --> 00:44:07,560
So as far as what we see success looking
like, we want it to be community driven.

592
00:44:06,000 --> 00:44:11,600
We want it to be rooted in that
listening

593
00:44:09,160 --> 00:44:16,760
and uh engaging with our partners. We
want it to be data informed

594
00:44:14,480 --> 00:44:20,160
through the data that we collect as part
of our

595
00:44:18,400 --> 00:44:25,040
feedback gathering process as far as
like assessing our existing services

596
00:44:23,280 --> 00:44:29,040
that we provide
and so just doing that kind of work to

597
00:44:26,840 --> 00:44:32,760
get to collect the data to help develop
the plan.

598
00:44:30,400 --> 00:44:38,000
Again, like the last iteration, we want
it to be realistic and actionable. So

599
00:44:34,680 --> 00:44:41,040
it's things that we feel like we can do
rather than things that we just hope we

600
00:44:39,760 --> 00:44:45,320
can do.
So really making sure that it's it's

601
00:44:43,360 --> 00:44:49,720
things that are within our scope to be
able to do as local governments and that

602
00:44:47,080 --> 00:44:52,760
we feel like given our level of
resources and scale that we can

603
00:44:51,240 --> 00:44:56,240
accomplish.
And then also making sure that it's

604
00:44:54,320 --> 00:44:59,800
clear and part of that is going back to
that plain language that people

605
00:44:57,520 --> 00:45:04,920
understand what it's saying, that they
resonates for people, it's measurable

606
00:45:02,680 --> 00:45:10,320
and really focus so that we can make
sure that we're staying on track and

607
00:45:07,160 --> 00:45:16,240
that it's aligned across our departments
and looking at that organization-wide

608
00:45:13,120 --> 00:45:20,901
perspective and so involving those
your cross-departmental groups will be

609
00:45:17,880 --> 00:45:23,600
really helpful to achieving that.
>> [clears throat]

610
00:45:21,560 --> 00:45:28,680
» So with that, I will turn it over to
Cheryl to talk through some more of the

611
00:45:25,600 --> 00:45:28,680
engagement piece.

612
00:45:35,200 --> 00:45:41,520
» So good evening everyone. As as you
know, we already started that engagement

613
00:45:39,360 --> 00:45:47,040
conversation. I'm
going through our engagement efforts

614
00:45:44,600 --> 00:45:49,920
both what we've already started and what
we have planned.

615
00:45:49,066 --> 00:45:55,360
» [clears throat]
>> We will soon start to gather feedback

616
00:45:51,760 --> 00:46:00,920
through surveys as Jen said. In addition
to the community survey which has

617
00:45:58,480 --> 00:46:04,640
additional strategic plan questions this
year.

618
00:46:02,280 --> 00:46:09,320
We also have a survey with questions
tailored for our local business owners

619
00:46:06,960 --> 00:46:13,160
and for our local nonprofits.
And [clears throat] we will be sending

620
00:46:10,400 --> 00:46:17,280
those out um but at the end of the month
and collecting collecting them them

621
00:46:15,560 --> 00:46:22,800
through September.
Um, as Jen said, our community survey is

622
00:46:20,120 --> 00:46:27,720
still a great vehicle for reaching all
households because it isn't just sent to

623
00:46:25,200 --> 00:46:31,920
a sampling of our households. It's It's
wonderful that we still meet that

624
00:46:28,960 --> 00:46:37,000
threshold for going to everyone.
Um, I think we find often people need to

625
00:46:34,640 --> 00:46:41,040
hear about something in more than one
way. So,

626
00:46:39,480 --> 00:46:46,520
even though you can take it online,
getting that physical copy and um

627
00:46:44,680 --> 00:46:51,480
hearing about it through our newsletter,
through bill inserts, uh through

628
00:46:48,920 --> 00:46:55,040
in-person conversations,
maybe will um

629
00:46:53,240 --> 00:46:58,600
validate what they get in their mailbox.
They They could feel like

630
00:46:56,800 --> 00:47:03,160
uh like this really is from the town and
and that they should take the time to

631
00:47:00,600 --> 00:47:07,400
fill it out as we hope that many people
will.

632
00:47:04,200 --> 00:47:12,520
In In addition to the surveys, we also
um town staff plan to

633
00:47:09,680 --> 00:47:16,000
conduct uh partner interviews with our
partners

634
00:47:14,400 --> 00:47:19,680
in Orange County departments and
divisions with whom we share similar

635
00:47:18,280 --> 00:47:26,920
interests.
And um we are leading focus groups as

636
00:47:23,360 --> 00:47:32,520
needed um in the fall.
>> Jared, quick question. Do Do we have any

637
00:47:29,480 --> 00:47:35,800
idea like the percentage of completed
community surveys that we get back on

638
00:47:34,720 --> 00:47:41,080
average?
>> So, we it stays open. Uh that would be

639
00:47:39,680 --> 00:47:44,440
that would be like
um did you say like 50%? That would be

640
00:47:43,280 --> 00:47:47,680
would be amazing.
>> Yeah.

641
00:47:45,000 --> 00:47:51,480
» Uh we get
Um it's it's a has to be a statistically

642
00:47:49,680 --> 00:47:53,880
valid number which I think for us is
about 450.

643
00:47:53,120 --> 00:48:00,000
» Yeah,
yeah, it's about 400 to meet the 95%

644
00:47:57,600 --> 00:48:04,040
confidence level um and we send it to
almost 5,000 households.

645
00:48:01,720 --> 00:48:07,240
» Which usually if you get more than a 2%
or something like that, that's it's

646
00:48:06,120 --> 00:48:10,480
astounding.
>> When we go to

647
00:48:08,720 --> 00:48:15,800
when the communications team goes to
conferences and we talk about community

648
00:48:12,400 --> 00:48:17,120
surveys, we we blow at the others away
with our

649
00:48:16,443 --> 00:48:20,280
» [laughter]
>> with our results. We have a very

650
00:48:18,840 --> 00:48:23,880
responsive community.
>> And I will say [clears throat] I think

651
00:48:21,720 --> 00:48:31,120
it was when we were on when you and I
were on SWAG for example and there was a

652
00:48:26,760 --> 00:48:35,240
certain solid waste survey and just from
I mean it it's not just the surveys we

653
00:48:33,560 --> 00:48:40,840
sent out, but they
we punched way above our weight relative

654
00:48:37,720 --> 00:48:45,800
to even Chapel Hill. We had not just
statistically more respondents as a

655
00:48:43,080 --> 00:48:49,840
percentage, but like
like 50% of their responses were from

656
00:48:48,080 --> 00:48:52,640
Hillsborough which
which was not

657
00:48:51,400 --> 00:48:58,360
you know, was kind of putting Chapel
Hill part of the shame. Um because the

658
00:48:55,240 --> 00:49:02,520
engagement wasn't there. So we just have
a lot of people die in.

659
00:49:01,280 --> 00:49:05,480
» Yes.
>> Yeah.

660
00:49:02,920 --> 00:49:09,760
» Yeah, I do have one question and that is
on the nonprofit surveys and we don't

661
00:49:07,880 --> 00:49:17,080
have to go [clears throat] through like
a list, but it might be helpful to share

662
00:49:13,440 --> 00:49:20,600
the word any nonprofits just in case
that you're going to send it out to just

663
00:49:18,800 --> 00:49:24,240
in case there's someone missing or maybe
the contact information's out of date

664
00:49:22,520 --> 00:49:27,720
cuz they turn over pretty quickly.
>> That's a great idea.

665
00:49:25,000 --> 00:49:32,560
» Yeah, we would be happy to do that. We
We started by creating our own list and

666
00:49:29,800 --> 00:49:37,680
then JCC pulled up the state's registry
of nonprofits in Hillsborough and then

667
00:49:35,520 --> 00:49:41,680
we we also checked in with Scott to see
what the chamber's list is.

668
00:49:40,080 --> 00:49:45,960
But the more eyes on the list the
better. We don't want to leave anyone

669
00:49:43,120 --> 00:49:52,040
out and we do plan to send not just put
it out there on the web or on social on

670
00:49:49,440 --> 00:49:57,240
social media, but to individually invite
each non-profit because we would like

671
00:49:53,920 --> 00:50:01,480
one collective response per non-profit.
We'd like for them to collaborate and

672
00:49:58,680 --> 00:50:05,600
give us back one answer.
Uh so that we have

673
00:50:03,760 --> 00:50:09,240
so that each one has equal weight. The
same same with businesses. So we don't

674
00:50:07,440 --> 00:50:14,080
have like eight responses from one
business and one response from another,

675
00:50:12,440 --> 00:50:18,360
but but have them think about it
internally and get back to us.

676
00:50:17,120 --> 00:50:22,160
And we're [clears throat] happy to share
those with you.

677
00:50:19,880 --> 00:50:25,960
» What is the basis for the surveys in
terms of town residents, utility

678
00:50:24,400 --> 00:50:31,120
customers,
businesses, just in the town limits?

679
00:50:29,000 --> 00:50:37,760
» So for the
for the resident survey, it is

680
00:50:34,360 --> 00:50:43,320
um for for town residents. Our community
survey only goes to town residents.

681
00:50:40,520 --> 00:50:46,880
And we because we do we do advertise it
with the water bill and we clarify in

682
00:50:45,440 --> 00:50:50,760
there that
this one is for the town residents.

683
00:50:52,600 --> 00:50:58,760
» Um I'm not sure if I missed it or not,
but I saw Catherine sent us the

684
00:50:56,760 --> 00:51:02,440
community survey. Did we get a copy of
the non-profit survey?

685
00:51:00,850 --> 00:51:08,320
» [clears throat]
>> Perhaps not yet. I know we we're we are

686
00:51:05,280 --> 00:51:12,920
we have it nearly finished. We need a
like a new kind of first question to

687
00:51:10,400 --> 00:51:17,040
kick it off and then we can share it in
our next update.

688
00:51:15,200 --> 00:51:20,920
Thank you guys. And And
we can share it with you and

689
00:51:18,960 --> 00:51:23,200
and along with the list so that you can
give us feedback if we're missing

690
00:51:22,480 --> 00:51:28,280
anyone.
>> Yeah. Are the businesses brick and

691
00:51:25,120 --> 00:51:33,440
mortar businesses? Are they whoever's
got a registered shingle?

692
00:51:31,080 --> 00:51:36,560
What's what constitutes a Hillsborough
business?

693
00:51:34,400 --> 00:51:42,840
» Um the ones we can find because there
isn't like an in-town business license

694
00:51:39,800 --> 00:51:47,640
any longer. We don't have a master list
of businesses, but we definitely

695
00:51:45,080 --> 00:51:51,940
want to invite all of the ones that we
know of and have contact information for

696
00:51:50,560 --> 00:51:54,800
and
>> [clears throat]

697
00:51:52,440 --> 00:52:00,240
» and this includes our
commercial real estate owners as well.

698
00:51:58,000 --> 00:52:04,320
Like anyone
um

699
00:52:02,280 --> 00:52:07,800
with any type of business in the
hospital. [clears throat]

700
00:52:06,040 --> 00:52:11,560
» Yeah. And it's it is challenging because
there is not a a master list.

701
00:52:09,360 --> 00:52:15,240
» But that's that's why I I know that
there's other communities in North

702
00:52:13,840 --> 00:52:20,280
Carolina talked about they don't do a
privilege license, but they do do a

703
00:52:17,960 --> 00:52:24,880
business fee and that's how they know
what businesses are in town. And it's

704
00:52:22,440 --> 00:52:29,360
nominal, like 5 10 bucks.
But it's a fee and that's how come they

705
00:52:27,200 --> 00:52:34,640
can do the demographics, they know who's
who, they know what's what. Um

706
00:52:35,440 --> 00:52:41,040
I wish we did something like that
because unless you're going to the

707
00:52:38,920 --> 00:52:44,040
Secretary of State and doing guesswork
of what has brick and mortar and what

708
00:52:42,760 --> 00:52:47,800
doesn't,
it's going to be the same old same old.

709
00:52:46,120 --> 00:52:51,240
» Well, we also get information from the
home-based um

710
00:52:49,480 --> 00:52:55,760
occupations because or home-based
businesses because they do not need

711
00:52:53,680 --> 00:52:59,560
a license, so we get that information,
too.

712
00:52:58,200 --> 00:53:04,120
» But that's it's a different kind of
population of home-based versus

713
00:53:02,600 --> 00:53:08,600
brick and mortar versus internet
business. I mean, there's some

714
00:53:05,560 --> 00:53:13,161
differences there and
I I get concerned of

715
00:53:11,480 --> 00:53:15,181
who we're missing.
>> [clears throat]

716
00:53:16,280 --> 00:53:22,880
» And I'd like to make sure because their
voices count, too.

717
00:53:20,640 --> 00:53:26,720
» We We agree. It It is a challenge that
we're trying to

718
00:53:24,480 --> 00:53:30,000
work our way through.
Going to the next slide.

719
00:53:30,040 --> 00:53:37,880
Survey outreach. We've already talked a
bit about how we're getting word out. We

720
00:53:34,840 --> 00:53:42,480
had a robust conversation at the July
Ops Team meeting, keeping in mind that

721
00:53:40,240 --> 00:53:44,680
the Operations Team is the strategic
plan steering committee. Uh

722
00:53:44,602 --> 00:53:48,120
» [clears throat]
>> we asked for their we came to them with

723
00:53:47,040 --> 00:53:54,320
a
um with our list of nonprofits and our

724
00:53:50,560 --> 00:54:01,040
starter list of nonprofits and our ideas
for how we we would contact businesses

725
00:53:57,200 --> 00:54:07,280
and our ways of reaching people and um
the team certainly added to it with lots

726
00:54:03,440 --> 00:54:12,800
of ideas. We have um already begun
outreach. We have printed uh

727
00:54:09,880 --> 00:54:18,120
business-sized cards with a QR code that
goes to our I don't have any with me

728
00:54:15,520 --> 00:54:22,480
tonight because um we brought them to uh
Walk Fairview on Saturday and JC took

729
00:54:21,200 --> 00:54:25,840
them home and I
I think we both forgot he was taking a

730
00:54:23,840 --> 00:54:30,320
couple of days off. So they're probably
in his car until Wednesday morning when

731
00:54:27,600 --> 00:54:34,480
he comes back. But we uh he handed them
out in the three communities that had

732
00:54:32,360 --> 00:54:36,560
National Night Out events last Tuesday
and at Walk Fairview Day

733
00:54:36,347 --> 00:54:39,200
» [clears throat]
>> um

734
00:54:37,640 --> 00:54:43,920
just to go ahead because as again I
think it helps for residents at least to

735
00:54:41,560 --> 00:54:48,920
get that reassurance uh that we are
really surveying them and we really want

736
00:54:45,640 --> 00:54:53,480
their response. In addition you are
going to see yard signs around town with

737
00:54:51,800 --> 00:55:00,720
QR codes
um and we will be at community events

738
00:54:56,400 --> 00:55:05,560
this um in the early fall. Um we will be
creating a community a very short

739
00:55:02,280 --> 00:55:11,320
community-focused video and we will have
lots of social media posts and reach out

740
00:55:08,280 --> 00:55:15,840
to our community contacts. Um as we do
have quite a few community contacts for

741
00:55:13,240 --> 00:55:20,440
our for our town to reach We've been
trying to collect one for every street

742
00:55:18,120 --> 00:55:23,400
and town. We're not quite there yet but
we do have um

743
00:55:22,280 --> 00:55:28,680
quite a list.
>> Cheryl, I did see your request.

744
00:55:25,840 --> 00:55:31,280
» For the video?
Thank you.

745
00:55:30,040 --> 00:55:35,160
Thank you very much.
>> And

746
00:55:32,360 --> 00:55:35,160
can you um

747
00:55:35,200 --> 00:55:42,360
go back to the You said the ops team is
the steering committee for

748
00:55:40,200 --> 00:55:46,840
» the strategic plan development.
>> Could I make a suggestion?

749
00:55:45,120 --> 00:55:50,520
I was sorry part of that. I know it's
the Ops team, but I think it would be

750
00:55:48,800 --> 00:55:54,640
good if the mayor or mayor pro tem were
part of that steering committee.

751
00:55:52,600 --> 00:55:58,878
Um just to
represent us and give an elected

752
00:55:57,440 --> 00:56:02,280
perspective on anything that needs
[clears throat]

753
00:55:59,480 --> 00:56:07,280
feedback on or or whatnot.
>> I'll talk to Eric about that later.

754
00:56:05,200 --> 00:56:10,760
» Just that as a work group or as needed.
Just

755
00:56:09,080 --> 00:56:12,800
» Thank you for that suggestion. Thank
you.

756
00:56:11,720 --> 00:56:15,280
» Don't want to create more work for
y'all, but

757
00:56:15,400 --> 00:56:23,960
» And I have one more slide and the next
part is engaging with you all.

758
00:56:21,120 --> 00:56:27,920
Appropriate suggestion at that moment.
Um

759
00:56:24,840 --> 00:56:32,880
so Oh, I skipped a slide. How do I go
back on this slide?

760
00:56:30,600 --> 00:56:35,080
Back line. Communicating with with our
board.

761
00:56:34,200 --> 00:56:41,120
Um
We plan to set those the strategic plan

762
00:56:38,840 --> 00:56:45,400
core team, of which I'm a part and of
course Jen is a part, plans to send you

763
00:56:43,200 --> 00:56:50,520
a monthly update. Most often it will
probably come from Jen. And um

764
00:56:48,680 --> 00:56:55,920
we also plan to come back to you several
times throughout the process. Um and we

765
00:56:53,400 --> 00:57:01,520
can certainly talk about more ways to
engage with you in the process as well.

766
00:56:59,800 --> 00:57:03,880
And now I believe I turn it over to you,
Jen. I forgot.

767
00:57:02,240 --> 00:57:08,000
» So those monthly emails will really be
highlighting what we did the previous

768
00:57:05,840 --> 00:57:11,840
month and then kind of what's to come so
that you can stay plugged into where

769
00:57:10,040 --> 00:57:15,160
we've been and where we're going and you
can share any feedback that that you

770
00:57:13,760 --> 00:57:19,560
have.
Um so just wanted to um

771
00:57:17,800 --> 00:57:23,880
kind of open it up for feedback, but
first really thinking through um getting

772
00:57:22,080 --> 00:57:28,640
some if you have thoughts on what would
make this process successful for you

773
00:57:26,960 --> 00:57:31,840
um in terms of the strategic plan
development.

774
00:57:30,240 --> 00:57:36,680
» Thank you, Jen. Um
appreciate the presentation, the very

775
00:57:34,040 --> 00:57:41,080
thoughtful approach, um, as always. And
I think that, you know, the results, the

776
00:57:38,680 --> 00:57:44,840
high scores from our previous surveys,
bear that out that we we perform very

777
00:57:43,120 --> 00:57:45,800
well and I think we improve year over
year

778
00:57:45,644 --> 00:57:50,680
» [clears throat]
>> in how we survey and the results we get.

779
00:57:48,120 --> 00:57:52,520
So, so thank you in advance for all the
work that you're you're doing.

780
00:57:52,194 --> 00:57:55,360
» [clears throat]
>> Thank you.

781
00:57:53,440 --> 00:58:00,160
» I don't have any more questions.
Megan, do you have any questions?

782
00:57:56,680 --> 00:58:03,120
» Um, no, I'm good. Not at this time.
>> Mr. Brock?

783
00:58:01,200 --> 00:58:06,320
» I don't have any questions, um, but
again, thank you for all all the work

784
00:58:04,640 --> 00:58:09,360
you've done so far in this and I'm
excited to, uh,

785
00:58:08,120 --> 00:58:12,600
to see the
the progress and Mr. Brock.

786
00:58:12,240 --> 00:58:14,600
» Mhm.
>> Okay.

787
00:58:13,120 --> 00:58:18,000
» Yeah.
>> Um,

788
00:58:15,720 --> 00:58:21,670
I have no questions, um,
like since folks hit the first question,

789
00:58:20,160 --> 00:58:24,920
which is just like, I know what would
[clears throat] make this successful, I

790
00:58:22,920 --> 00:58:30,240
think that, I know the two markers I'm
going to be looking at is

791
00:58:27,240 --> 00:58:35,360
um, just having that good community, uh,
um, engagement and feedback and

792
00:58:32,200 --> 00:58:39,040
participation, I think would
be [clears throat] a marker of success

793
00:58:36,840 --> 00:58:43,000
because we can say with some certainty
that the communities have been asked,

794
00:58:41,320 --> 00:58:47,320
[clears throat] they've been involved,
they're,

795
00:58:44,040 --> 00:58:51,560
uh, we we know how they feel and and
um, what's important to them. Um, but I

796
00:58:50,120 --> 00:58:55,080
think it's some the other marker of
success, I think it's something that you

797
00:58:53,240 --> 00:59:01,120
kind of, um, [clears throat]
referred to earlier, which is,

798
00:58:58,360 --> 00:59:06,880
um, you know, having these robust
goals, which are really important and,

799
00:59:03,960 --> 00:59:10,680
you know, core concepts and whatnot, but
that the initiatives that bolster those

800
00:59:09,560 --> 00:59:15,280
are,
you know, that we're setting ourselves

801
00:59:12,360 --> 00:59:20,600
up for success, that the strategic plan
isn't so easy that we tick all those

802
00:59:18,320 --> 00:59:25,680
boxes and we say, oh, we we we did
everything we set out to do, but it

803
00:59:22,760 --> 00:59:28,800
isn't so hard that
things aren't attainable in some of

804
00:59:27,800 --> 00:59:33,800
those
uh,

805
00:59:29,520 --> 00:59:33,800
goals and and initiatives might be

806
00:59:34,280 --> 00:59:40,360
reach initiatives like it they'll push
us beyond maybe what we're comfortable

807
00:59:38,800 --> 00:59:44,120
with or
or

808
00:59:42,240 --> 00:59:48,840
you know, they they definitely might
require new skills or or something but

809
00:59:47,600 --> 00:59:51,800
that
they're still attainable. They're still

810
00:59:50,280 --> 00:59:54,640
realistic
because I think that's also important

811
00:59:53,480 --> 00:59:59,040
for us to be able to go back to the
community and say hey, we had these

812
00:59:56,520 --> 01:00:03,280
these really
substantial reach goals that we we met.

813
01:00:01,560 --> 01:00:07,800
Maybe they couldn't have occurred in the
right order or the timeline we

814
01:00:06,080 --> 01:00:11,880
envisioned but they were still, you
know, within the realm of possibility.

815
01:00:10,240 --> 01:00:17,800
» Yeah, I think that's that's really
helpful and totally agree. Um

816
01:00:15,280 --> 01:00:21,440
ensuring that it's challenging but also
attainable and that we have those

817
01:00:18,920 --> 01:00:26,240
resources in place to make sure that we
can accomplish them.

818
01:00:24,760 --> 01:00:31,160
» Thank you Kathleen.
>> I have no questions.

819
01:00:29,320 --> 01:00:37,680
» Well, thank you Jim. Thank you Sharon.
>> Thank you. We'll look for our next

820
01:00:34,760 --> 01:00:41,200
update and we'll also send you the list
of

821
01:00:38,720 --> 01:00:44,800
nonprofits as well as those surveys but
thank you and if you have any other

822
01:00:42,800 --> 01:00:47,560
feedback or thoughts definitely feel
free to email us at any time.

823
01:00:47,000 --> 01:00:50,280
» Awesome.
>> Thank you. Thanks.

824
01:00:51,680 --> 01:00:58,120
» On to item B, hot topics for the work
session on August 24th. Yeah, code

825
01:00:56,680 --> 01:01:02,640
enforcement,
demolition ordinances and housing

826
01:01:00,440 --> 01:01:07,520
choice. Eric, is there
anything else you guys want to talk

827
01:01:04,560 --> 01:01:07,520
about? I think that's it.

828
01:01:07,880 --> 01:01:13,480
» Yeah.
>> And we're on to number seven, updates

829
01:01:11,640 --> 01:01:19,160
starting with board members. Matt, would
you like to go first?

830
01:01:15,160 --> 01:01:22,720
» Um yeah, I'll go first. So,
of course it's

831
01:01:20,880 --> 01:01:28,320
we haven't been here since June so I
feel like a lot has happened. Um,

832
01:01:25,040 --> 01:01:36,320
I will say first kudos to Matt and our
town staff for the America 250

833
01:01:32,000 --> 01:01:40,640
um event. I think that it was a a
big success, but I also know it was very

834
01:01:38,560 --> 01:01:44,320
logistically challenging and other
things.

835
01:01:42,000 --> 01:01:49,120
Um, but you know, the fact that I had
people ask me if this is going to be an

836
01:01:46,160 --> 01:01:54,040
annual event.
I think speaks volumes to what people

837
01:01:51,200 --> 01:01:59,920
got out of it. Um, but it was great to
see the community um come together.

838
01:01:57,040 --> 01:02:04,480
And then um the other
update that I think is perhaps most

839
01:02:02,320 --> 01:02:08,760
relevant cuz most of my boards also take
off the the summer um as I'm sure some

840
01:02:06,920 --> 01:02:16,120
of y'alls um
do as well. Um, is that

841
01:02:13,760 --> 01:02:20,920
a few months ago we had some really good
conversations with Royal Hillsborough,

842
01:02:18,240 --> 01:02:26,560
Northern Northern Ireland um about ways
to do some cultural exchanges and some

843
01:02:22,560 --> 01:02:31,800
things. Um, and uh their national
government gives them a lot more money

844
01:02:29,160 --> 01:02:37,960
to do that kind of thing. Um,
but um they did reach out last month and

845
01:02:35,600 --> 01:02:43,320
Shannon was able to help get a letter of
support and I work reached out to the

846
01:02:40,240 --> 01:02:47,320
alliance as well as the visitors bureau
um for a letter of support for a US

847
01:02:45,360 --> 01:02:52,200
State Department grant that they're
applying for um that would help um

848
01:02:50,520 --> 01:02:58,760
solidify some of these
uh tourist and cultural ties.

849
01:02:55,360 --> 01:03:02,840
And uh they asked if uh we would be
going on there's apparently some sort of

850
01:03:01,440 --> 01:03:05,680
North Carolina Department of Commerce
trip in September

851
01:03:05,120 --> 01:03:09,840
uh
to to that region of Northern Ireland.

852
01:03:08,400 --> 01:03:13,640
Um,
and we were like, we don't know anything

853
01:03:11,160 --> 01:03:19,200
about that. We don't have budget to uh
to to book tickets. Um, especially um

854
01:03:16,840 --> 01:03:23,280
with how our budget looked um
for this fiscal year, but it was it's

855
01:03:21,080 --> 01:03:28,400
it's kind of great to be able to make
that linkage and

856
01:03:26,200 --> 01:03:32,120
you know, they have
different components

857
01:03:30,520 --> 01:03:37,800
of the community over there have been
looking at our Hillsboro in connection

858
01:03:34,840 --> 01:03:42,320
into America 250, but then also taking
it that step further than that, which I

859
01:03:40,560 --> 01:03:47,280
think if it all
comes together will be really good, but

860
01:03:45,240 --> 01:03:53,800
they've been wanting
a specific connection with us

861
01:03:51,160 --> 01:03:58,720
compared to the other Hillsboros in the
US because there's not many that have a

862
01:03:56,160 --> 01:04:02,929
direct linkage.
And so it was really cool to to be able

863
01:04:01,920 --> 01:04:06,240
to help
>> [clears throat]

864
01:04:03,880 --> 01:04:12,200
» push that forward and
we'll see how their grant is evaluated

865
01:04:09,240 --> 01:04:15,320
by the State Department and
hopefully there'll be

866
01:04:13,760 --> 01:04:18,040
some really cool things that come out of
that relationship.

867
01:04:16,760 --> 01:04:21,320
» You know, they used to have funding for
sister cities and I would think that

868
01:04:19,560 --> 01:04:24,200
would be a perfect opportunity for
sister city.

869
01:04:23,120 --> 01:04:30,160
» Yeah,
Scott has some experience with sister

870
01:04:28,080 --> 01:04:35,960
cities from his time in Wilmington that
he provided some really good feedback

871
01:04:33,520 --> 01:04:40,480
to the mayor and myself about how to
approach that to make it successful cuz

872
01:04:38,640 --> 01:04:45,600
I think there were some
ways in which communities are very

873
01:04:43,440 --> 01:04:50,720
excited for that, but then they don't
have like the appropriate charter and

874
01:04:48,400 --> 01:04:54,400
agreements community agreements to make
it really work. And so

875
01:04:53,400 --> 01:04:59,080
I thought he was going to be the wet
blanket brigade on that cuz I also

876
01:04:56,840 --> 01:05:03,800
suggested sister cities,
but you know, one of the things he he

877
01:05:01,440 --> 01:05:08,160
really harped
harkened back to was that experience and

878
01:05:05,760 --> 01:05:12,320
just really having a solid plan and and
sufficient buy-in to make it work. I

879
01:05:10,400 --> 01:05:18,160
used to be involved with sister city
when I lived in Iowa and I mean it was

880
01:05:14,920 --> 01:05:22,320
it was an amazing opportunity for
community community connections.

881
01:05:20,240 --> 01:05:27,160
» And we have a really good resource on
that point.

882
01:05:23,800 --> 01:05:31,410
The former board chair of Sister Cities
International lives in Trump. And

883
01:05:29,390 --> 01:05:31,410
[clears throat]

884
01:05:31,520 --> 01:05:38,840
so we have a really good resource to
to make that work if it

885
01:05:36,520 --> 01:05:43,280
» I hope so cuz I've always felt we should
have the sister cities it's

886
01:05:41,360 --> 01:05:46,920
I missed that part that I haven't been
involved in and

887
01:05:44,800 --> 01:05:50,320
I think this is Roseburg's got such rich
history

888
01:05:48,240 --> 01:05:52,680
and diversity of our community. I mean
we're we're

889
01:05:51,440 --> 01:05:58,000
we can put on a good
>> And one of the proposals in the grant is

890
01:05:55,080 --> 01:06:02,880
for us to host a delegation from
Roseburg of an island

891
01:06:00,680 --> 01:06:05,400
sometime in the next 12 to 18 months if
it gets approved.

892
01:06:09,160 --> 01:06:16,880
» There's there's a lot going on. So I
sent around

893
01:06:13,480 --> 01:06:20,560
NLC so today was data center. They
didn't actually govern the whole floor

894
01:06:18,600 --> 01:06:25,640
and that's what we already talked about
and actually what Mike Turner shared was

895
01:06:23,880 --> 01:06:31,240
head shoulders
more

896
01:06:26,880 --> 01:06:35,520
but it was useful. Tomorrow is housing.
I sent out for a third one that now I'm

897
01:06:33,800 --> 01:06:42,040
like I didn't write take my notes but I
sent you guys about that.

898
01:06:38,640 --> 01:06:47,280
or the partnership
Nofo released court stepped in Nofo is

899
01:06:45,680 --> 01:06:52,280
stopped.
So

900
01:06:49,640 --> 01:06:55,960
the saga continues there.
Um

901
01:06:54,400 --> 01:07:00,600
and then
um

902
01:06:57,240 --> 01:07:05,960
Yeah, we had no meetings for
uh

903
01:07:02,720 --> 01:07:05,960
Central Pines

904
01:07:06,560 --> 01:07:13,920
October is the next national
board meeting and that will be in

905
01:07:11,960 --> 01:07:17,400
California. So, I'll be
out looks like the

906
01:07:16,240 --> 01:07:22,080
I
I think it's going to end up being

907
01:07:19,760 --> 01:07:26,040
our workshop. I can't I have to might
end up being between I have to remember

908
01:07:23,720 --> 01:07:30,880
I'm I'm blanking out on these dates. The
chamber's gala if you haven't seen

909
01:07:28,520 --> 01:07:35,080
September 12th.
Those tickets are out. Unfortunately,

910
01:07:32,600 --> 01:07:40,480
that was the weekend they only weekend I
could get my Land of Oz tickets. So, I'd

911
01:07:37,400 --> 01:07:44,560
already gotten my Land of Oz. So,
three weekends a year you can go to Land

912
01:07:42,840 --> 01:07:47,880
of Oz.
Uh

913
01:07:45,800 --> 01:07:51,240
but that's that's about all I got right
now. I did I

914
01:07:49,160 --> 01:07:57,480
did get to do National Night Out. I was
not able to do Fairview but Fairview

915
01:07:53,800 --> 01:07:57,480
knew was out there at the time.

916
01:07:58,600 --> 01:08:03,720
That's it.
>> Thank you.

917
01:08:01,200 --> 01:08:03,720
Um

918
01:08:04,560 --> 01:08:12,280
So, my two assignments did not meet
since we last spoke in June.

919
01:08:10,320 --> 01:08:17,560
But I've had quite the
the list of activities since then.

920
01:08:15,400 --> 01:08:21,720
And I guess the
the main ones to mention are the kind of

921
01:08:20,319 --> 01:08:26,400
the prep work
lead up to the July 4th event and then

922
01:08:24,680 --> 01:08:28,960
what was happening
and others toward that event. So, for

923
01:08:27,839 --> 01:08:33,640
those who are hitting who are hitting
who are flying Machu Picchu and you were

924
01:08:31,839 --> 01:08:37,560
unable to to be here. It was a great
event and

925
01:08:35,000 --> 01:08:41,279
yeah, and I'm reminded how hot it is.
It's like what Oh my gosh.

926
01:08:39,680 --> 01:08:45,359
That was I read somewhere it was like
for in your Matt's email that it was

927
01:08:43,120 --> 01:08:48,512
like 102.5 degrees.
>> I don't know what it was but it was

928
01:08:47,120 --> 01:08:50,480
bloody hot.
>> [laughter]

929
01:08:48,600 --> 01:08:52,880
» I don't know why we why we don't do July
4th.

930
01:08:51,400 --> 01:08:56,120
That was a great one time I could have
even found it in like

931
01:08:55,120 --> 01:08:58,992
October.
>> Yeah.

932
01:08:56,839 --> 01:09:01,960
» Then you get snow storms.
>> [laughter]

933
01:09:00,240 --> 01:09:06,960
» Um
I had a quite a few ribbon cuttings and

934
01:09:03,640 --> 01:09:11,440
other ceremonial duties um
uh to and I won't go there.

935
01:09:09,000 --> 01:09:14,960
Wish to the towns of um but more
recently uh attended the Fairview

936
01:09:13,240 --> 01:09:19,640
meeting Kathleen
uh on

937
01:09:16,839 --> 01:09:22,600
um last week on the 3rd um and the Eno
River reopening. For those of you who

938
01:09:21,520 --> 01:09:26,240
were able to make that, that was
amazing. My face hurt from just smiling

939
01:09:24,880 --> 01:09:30,480
so much for
2 hours. It was That was amazing.

940
01:09:28,480 --> 01:09:32,560
Um and then of course the wall Fairview
day which was last Saturday was very

941
01:09:31,880 --> 01:09:35,680
good.
And I thought there was a much larger

942
01:09:34,040 --> 01:09:41,040
turnout than usual there and the weather
was perfect. So that was That was nice.

943
01:09:39,600 --> 01:09:45,799
Um
And I'll just add on to um Matt's

944
01:09:43,240 --> 01:09:51,520
comments about the Royal Hillsborough
um thing. Um yeah, we've had

945
01:09:48,319 --> 01:09:55,080
several conversations uh with them and
um if anybody has any questions, Shannon

946
01:09:53,240 --> 01:09:59,480
is [clears throat] running point on that
so that we're all communicating with one

947
01:09:57,440 --> 01:10:02,360
person and then hopefully they will
assign one person and then communication

948
01:10:01,760 --> 01:10:06,600
will
you know be efficient that way. Um and

949
01:10:04,560 --> 01:10:12,000
I'm planning to um speak in the near
future with Counselor Brian Bigginson

950
01:10:09,640 --> 01:10:15,960
who serves as the mayor of the larger
governmental body. Royal Hillsborough is

951
01:10:13,560 --> 01:10:20,880
a small part of that but um
so I look forward to discussing my side

952
01:10:18,040 --> 01:10:23,920
to him. Have a conversation.
That's all I have.

953
01:10:23,000 --> 01:10:28,960
» Okay.
Okay. Well, since uh our last meeting um

954
01:10:27,040 --> 01:10:35,360
I have not really been in Hillsborough
or North Carolina. This month.

955
01:10:32,280 --> 01:10:36,800
Not a lot of update on that.
But

956
01:10:35,800 --> 01:10:38,960
» I said I know the feeling.
>> Yeah.

957
01:10:37,160 --> 01:10:43,360
» I'm on the road a lot.
>> So not many updates in regards to my

958
01:10:41,560 --> 01:10:50,240
assignments. Um
The one event that um I have been

959
01:10:48,000 --> 01:10:55,160
I'm hoping to
bring together from the committee is the

960
01:10:52,520 --> 01:11:01,280
Hillsborough Chamber is putting together
the impact nonprofit impact study or

961
01:10:58,960 --> 01:11:05,320
summit and those of you connected with
nonprofits, it's a day that there will

962
01:11:04,240 --> 01:11:11,480
be
five different sessions for to help

963
01:11:08,080 --> 01:11:17,360
nonprofits with fundraising, grants,
board management, budgeting, working on

964
01:11:14,760 --> 01:11:22,200
their bylaws and also a keynote speaker
talking about storytelling

965
01:11:19,920 --> 01:11:27,840
and how to improve all the nonprofits.
>> Are you working with ESC nonprofits or

966
01:11:25,720 --> 01:11:32,400
ESC's board school I call it board
school but ESC does

967
01:11:30,160 --> 01:11:34,120
every year
>> Yeah.

968
01:11:32,720 --> 01:11:37,800
» Executive Service Corps.
>> Yes. Yes. I was going to say I like the

969
01:11:35,920 --> 01:11:41,160
acronym sounded familiar but yes.
>> Cuz I have

970
01:11:38,760 --> 01:11:43,800
for for their board school I have their
materials.

971
01:11:42,080 --> 01:11:47,880
» So we actually have one of the speakers
was on their

972
01:11:45,440 --> 01:11:50,760
board and one of them
since he's rolled off their board he's

973
01:11:49,480 --> 01:11:55,880
one of their
advisors also. So he's doing our

974
01:11:56,760 --> 01:12:03,240
He's doing our policies and
board management.

975
01:12:02,040 --> 01:12:06,840
» Who is it?
>> Uh Steve Spokan.

976
01:12:05,000 --> 01:12:11,720
» Okay, he actually when I was went
through that he was

977
01:12:09,000 --> 01:12:14,280
he was involved in that. Yeah,
that's like three years ago.

978
01:12:13,200 --> 01:12:19,760
» And when is the event?
>> Uh so the event is September 30th. It is

979
01:12:18,000 --> 01:12:25,600
9:00 till 3:00 and it's at the Witted
building. Um the early bird ticketing is

980
01:12:23,320 --> 01:12:30,840
now until the 15th of September.
>> And what is this for what?

981
01:12:27,120 --> 01:12:36,160
» Um this it's the nonprofit nonprofit
impact summit that the Hillsborough

982
01:12:33,560 --> 01:12:39,560
Chamber is putting together.
So

983
01:12:37,240 --> 01:12:43,680
you know, just a a day where a lot of
nonprofits might be starting up or they

984
01:12:41,840 --> 01:12:45,840
even have been around for a while
there's

985
01:12:44,640 --> 01:12:48,200
probably something they could get from
the

986
01:12:47,080 --> 01:12:50,080
the summit.
Just wanted to get that information out

987
01:12:49,520 --> 01:12:54,140
to everybody.
>> Yes and

988
01:12:52,680 --> 01:12:58,720
I know
>> [clears throat]

989
01:12:54,560 --> 01:13:02,640
» I sent that to both
the alliance and for well.

990
01:13:02,160 --> 01:13:07,600
» Yeah.
>> And I know for well for sure is going to

991
01:13:05,320 --> 01:13:10,440
participate. So, and they have almost
all this stuff.

992
01:13:08,720 --> 01:13:13,240
» Yeah, there was like we actually have
reached out to the for well to see if

993
01:13:12,000 --> 01:13:16,280
one of the people
the

994
01:13:14,360 --> 01:13:20,640
board members would be a speaker, but
was not able to. But but yeah, so and

995
01:13:18,560 --> 01:13:24,560
then Amanda Boyd is also on this
committee putting this together. So,

996
01:13:23,360 --> 01:13:28,440
yeah.
So, yeah. It should be a but it's coming

997
01:13:26,600 --> 01:13:30,960
together as a big event I believe.
>> Hopefully.

998
01:13:28,920 --> 01:13:33,920
» Yeah, it's good. The first time though
too, so.

999
01:13:31,560 --> 01:13:40,640
» If boards don't get to it used to be and
I don't know if Blue Cross Blue Shield

1000
01:13:35,280 --> 01:13:45,760
still funds it, but ESCs it's it's um
six sessions for executive directors and

1001
01:13:44,240 --> 01:13:50,400
board members. They
they encourage one of each. It ends at

1002
01:13:48,520 --> 01:13:54,000
the you know, put like a hundred couple
hundred bucks up front, but you can get

1003
01:13:51,840 --> 01:14:00,560
a I think you turn it off, but it's
well worth it. It's all on rules of

1004
01:13:57,600 --> 01:14:04,560
meetings with their boards and
board 101.

1005
01:14:02,240 --> 01:14:09,040
» Yeah, exactly. And
it was an organization that I had not

1006
01:14:06,320 --> 01:14:13,280
known much about before starting to plan
this and it really does seem like a good

1007
01:14:10,320 --> 01:14:15,840
resource that and then having Steve be
one of the speakers

1008
01:14:14,320 --> 01:14:21,560
» He's really good.
>> he can hopefully you know, help people

1009
01:14:19,040 --> 01:14:23,720
find other avenues of education after
this event.

1010
01:14:22,600 --> 01:14:26,080
» Yeah,
I'm sure it's like nothing C center and

1011
01:14:25,480 --> 01:14:28,120
nonprofit.
>> Yeah.

1012
01:14:26,560 --> 01:14:30,640
» Duke's got a good one.
>> Yeah, Duke one closed.

1013
01:14:29,600 --> 01:14:34,600
» Did Duke close?
>> Yes, yeah, it's done. Yeah, and then

1014
01:14:33,040 --> 01:14:40,680
they're the visitor.
Yeah, yeah, if you hadn't started

1015
01:14:38,880 --> 01:14:45,880
then you weren't able to get any more
classes and if you had started they

1016
01:14:43,120 --> 01:14:49,480
wanted you done by January or of this
year.

1017
01:14:46,760 --> 01:14:55,040
» And then there's one other besides Lucy
Sermon. I can't remember what it is.

1018
01:14:51,920 --> 01:14:58,240
But I've been sharing the from the ESC I
permission to share, so I've been

1019
01:14:56,600 --> 01:15:01,640
sharing their materials for the last
several years.

1020
01:14:59,320 --> 01:15:05,120
» Yeah. Yeah. Yeah, I'm excited about that
that presentation.

1021
01:15:03,200 --> 01:15:09,480
Um and then also I'll be
I signed up also for the

1022
01:15:07,120 --> 01:15:13,760
Road to Housing. That's uh Saturday at
12:00.

1023
01:15:11,440 --> 01:15:15,240
» I hope it's good.
No, that's all I got.

1024
01:15:14,640 --> 01:15:19,280
» Awesome.
>> Brooke.

1025
01:15:16,800 --> 01:15:24,480
» Um I don't have a whole lot. Um I would
like to again thank Matt and all the

1026
01:15:21,600 --> 01:15:30,160
staff from the town of Hillsborough that
provided planning and staffing for the

1027
01:15:27,280 --> 01:15:35,520
250 event was a It was a great event. Um
it was nice to see the

1028
01:15:32,400 --> 01:15:40,440
the diversity of of um of events and and
activities um and to have a a whole day

1029
01:15:38,880 --> 01:15:43,400
event here. Um
the feedback that I've gotten from

1030
01:15:41,480 --> 01:15:48,920
people that attended was was all all
very positive and and I know it was it

1031
01:15:45,600 --> 01:15:54,320
was coordinated well, planned well, and
um other than the heat it was a

1032
01:15:51,040 --> 01:15:59,480
fantastic event. So and I'm telling them
now what that's those are one-time

1033
01:15:56,960 --> 01:16:04,520
one-and-done event and maybe not 250
years, but

1034
01:16:01,080 --> 01:16:11,560
um not being named over that.
And I'm happy to give you your work. Um

1035
01:16:08,400 --> 01:16:15,520
And I don't know if we have Are we
And I don't know if we want to, but I

1036
01:16:13,120 --> 01:16:17,840
was thinking possibly if we wanted to
recognize

1037
01:16:16,880 --> 01:16:23,520
um
the Greg and and Mayor Tom for for their

1038
01:16:20,960 --> 01:16:26,320
work on that, if that's something that
>> And Katie.

1039
01:16:24,360 --> 01:16:28,520
» It has been contemplated.
>> Yeah.

1040
01:16:26,960 --> 01:16:31,680
» Um
And we can talk more about it or

1041
01:16:29,800 --> 01:16:35,920
whatever too, but um I I think it would
be good to just let them know how much

1042
01:16:33,480 --> 01:16:39,520
we we appreciate them taking that on and
pulling it off and

1043
01:16:37,520 --> 01:16:42,000
that was successful from
from our observation.

1044
01:16:41,280 --> 01:16:45,840
Um
>> I did attend the the Walk for Fearless

1045
01:16:43,840 --> 01:16:49,120
event last weekend. It was great event.
Um,

1046
01:16:47,040 --> 01:16:52,880
and it was just good to good to hear
some of the, you know, the

1047
01:16:50,680 --> 01:16:56,680
the projects and and the visions that uh
that the interns are working on.

1048
01:16:55,440 --> 01:17:03,560
Um, I
definitely think that we can um

1049
01:17:00,080 --> 01:17:06,640
help them kind of reach some of their um
some of their goals. Um, and some of it

1050
01:17:05,720 --> 01:17:10,880
I think
and specifically I'm talking about um

1051
01:17:10,920 --> 01:17:18,200
their like soccer goal thing with Orange
County. It sounds like it's it's just

1052
01:17:15,560 --> 01:17:22,760
more of a communication thing that just
kind of could be worked out um with

1053
01:17:21,360 --> 01:17:29,680
they're talking to the right people in
the county. Um, but I I encourage

1054
01:17:27,120 --> 01:17:33,600
um them to to reach out to talk more
about that.

1055
01:17:31,000 --> 01:17:38,320
Um, yeah, and that's all I got.
>> I'm wondering on that if that might be

1056
01:17:36,720 --> 01:17:42,880
something
actually as a board that we might be

1057
01:17:40,600 --> 01:17:48,640
able to with the
with the county board

1058
01:17:45,120 --> 01:17:52,120
I know informal conversations
receptions then

1059
01:17:51,400 --> 01:17:55,920
if they
>> Mhm.

1060
01:17:53,200 --> 01:17:55,920
» Um

1061
01:17:56,520 --> 01:18:03,400
it's just different priorities at the
county level than our level, but I'm

1062
01:18:01,160 --> 01:18:10,440
wondering if there's some way that we as
a board maybe as a board

1063
01:18:06,320 --> 01:18:16,280
can take an official stand to support
the community desires

1064
01:18:13,920 --> 01:18:21,680
with the county board because this just
doesn't seem to be

1065
01:18:19,240 --> 01:18:21,680
So, um

1066
01:18:22,200 --> 01:18:27,920
» Chair Hamilton was there. Was actually
and two commissioners were there. So,

1067
01:18:26,880 --> 01:18:34,720
and
I asked kind of the larger picture

1068
01:18:31,120 --> 01:18:39,920
of Kevin Griffith about funding up to
at least I think five potential funding

1069
01:18:37,800 --> 01:18:44,040
grant funds. So, I think those need to
play out

1070
01:18:41,600 --> 01:18:49,040
maybe the rest of this year but early
next year but might make sense to figure

1071
01:18:46,480 --> 01:18:53,280
out who is what's their viability going
forward because as we all know that

1072
01:18:51,200 --> 01:18:58,280
Burke is one of the most awesome things
about Hillsborough. And they we picked

1073
01:18:56,480 --> 01:19:04,240
up the all the funding this this current
year and then most of them were having

1074
01:19:00,120 --> 01:19:08,320
last year and there quite a few people
involved in Fairview Watch program.

1075
01:19:06,960 --> 01:19:12,480
Burke County residents they're not 10
friends and they're being nice to Burke

1076
01:19:10,240 --> 01:19:15,880
County to pick up a share of that
because I they obviously see the same

1077
01:19:14,120 --> 01:19:18,800
value that that we do and that's why
they participate.

1078
01:19:17,000 --> 01:19:24,400
» Well, and that county picked up when
Fairview initiated the

1079
01:19:21,800 --> 01:19:27,880
the summer interns.
And they turned that into a county

1080
01:19:26,000 --> 01:19:32,200
program.
So, that was several years ago.

1081
01:19:30,360 --> 01:19:35,080
» And there could be
speaking of there could be in-kind

1082
01:19:33,600 --> 01:19:36,960
contributions they're already making.
>> Uh-huh.

1083
01:19:35,680 --> 01:19:39,840
» They're
they're just not visible to us but

1084
01:19:38,640 --> 01:19:47,320
» But I I do know that in the
conversations I had specifically about

1085
01:19:42,240 --> 01:19:47,320
soccer over pickleball and tennis.

1086
01:19:47,840 --> 01:19:54,160
And
there hadn't at that at that time and

1087
01:19:51,000 --> 01:19:59,720
the last one was probably about
five months ago maybe six months five

1088
01:19:57,120 --> 01:20:05,200
months it was not a
there was not a consensus support

1089
01:20:03,320 --> 01:20:08,720
for soccer. So, that's why I'm thinking
that maybe

1090
01:20:06,680 --> 01:20:12,880
we keep an eye on it as a board that we
stand behind with Fairview community and

1091
01:20:11,400 --> 01:20:16,760
what they're asking.
>> I will be speaking to the Fairview

1092
01:20:15,120 --> 01:20:20,160
community watch probably in October
maybe December

1093
01:20:17,880 --> 01:20:23,160
and that'll be one of the main points
that I'm

1094
01:20:21,080 --> 01:20:27,280
going to discuss with them as to be
transparent about where we are with the

1095
01:20:25,080 --> 01:20:30,280
funding and to you know, leave no stone
unturned.

1096
01:20:28,360 --> 01:20:33,840
» Well, even if funding but beyond funding
it's just for county money and county is

1097
01:20:32,320 --> 01:20:39,880
it's part of the plan, too.
>> I include the county strategy with

1098
01:20:36,320 --> 01:20:39,880
this body may want to do.

1099
01:20:42,400 --> 01:20:45,440
Right, anything else? Any more updates,
Eric?

1100
01:20:44,920 --> 01:20:46,840
» No.
>> No.

1101
01:20:45,840 --> 01:20:51,000
» Okay.
Um I will entertain a motion to go into

1102
01:20:48,880 --> 01:20:53,960
closed session um
as authorized by the North Carolina

1103
01:20:52,400 --> 01:20:57,680
General Assembly to consult the town
attorney to preserve

1104
01:20:56,800 --> 01:21:00,000
» I'll make that motion.
>> Thank you.

1105
01:20:59,120 --> 01:21:01,640
Is there a second?
>> Yes.

1106
01:21:00,320 --> 01:21:02,400
» Seconded by Matt, thank you. I'm all in
favor.

1107
01:21:02,040 --> 01:21:07,000
» Aye.
>> Any opposed? We'll take maybe 5 minutes

1108
01:21:04,440 --> 01:21:09,880
and then we'll do the closed session.
>> Figure of one half to

1109
01:21:08,440 --> 01:21:13,160
ensure the quorum.
>> We have a quorum. Everybody's okay.