1 00:00:03,240 --> 00:00:09,320 Hi everyone. Thanks for joining us today. We're getting folks moved over 2 00:00:06,640 --> 00:00:12,080 from the waiting room into the webinar. Um, we appreciate you taking the time 3 00:00:10,760 --> 00:00:15,120 out of your day. Um, this is a smaller form of Well, I 4 00:00:14,240 --> 00:00:18,360 shouldn't say smaller form of government, but not as many communities 5 00:00:16,640 --> 00:00:21,800 have this form of government. So, we're going to have a smaller group today. Um, 6 00:00:20,400 --> 00:00:26,200 so hopefully that gives us plenty of time to answer all of your questions. 7 00:00:24,360 --> 00:00:30,640 Um, and if we have extra time, we can always wrap up early. So, we appreciate 8 00:00:27,960 --> 00:00:34,280 you taking the time. Um, I'm Molly Wheeler. I'm one of the deputy directors 9 00:00:32,160 --> 00:00:38,920 at the League. I'm joined today by our legal director, Jared Tingey, who's 10 00:00:36,520 --> 00:00:42,600 going to be chatting about, um, how to lead together through different forms of 11 00:00:40,240 --> 00:00:47,280 government. This is our third and final webinar in this series. Um, it is for 12 00:00:45,440 --> 00:00:52,600 the council manager form of government. So, if you are in a form of government 13 00:00:50,320 --> 00:00:55,480 that is either a five-member council, six-member council, or the mayor 14 00:00:54,320 --> 00:00:59,600 council, um, know that you're welcome to stay, 15 00:00:57,920 --> 00:01:03,560 but this isn't your form of government, and so what you learn, um, isn't going 16 00:01:02,040 --> 00:01:07,080 to apply to you. Um, some of the best practices are the 17 00:01:05,160 --> 00:01:10,920 same, but, uh, just just be aware of that. Um, as per usual, we're going to 18 00:01:09,600 --> 00:01:14,960 record this webinar. We're going to share the slides. So, if you have any 19 00:01:12,760 --> 00:01:18,920 questions, um, feel free to let us know. And actually, if you have any questions, 20 00:01:17,160 --> 00:01:24,200 um, I'll also pop the link in the chat, but feel free to ask them anonymously. I 21 00:01:21,040 --> 00:01:27,960 know sometimes, um, it's a little complicated in some communities of 22 00:01:26,000 --> 00:01:30,680 different kind of power dynamics or tensions that people are working 23 00:01:29,320 --> 00:01:34,800 through, and so, um, you are welcome to enter your 24 00:01:32,320 --> 00:01:38,080 questions in the chat or the Q&A box. Just know that your name will be 25 00:01:36,000 --> 00:01:41,280 attached to that. Um, if you'd like to ask a question without your name being 26 00:01:39,640 --> 00:01:46,840 attached to that, please feel free to use this link, and I will share that 27 00:01:43,560 --> 00:01:51,840 link in the chat with everyone as well. Um, so with that, Jared, I'm going to 28 00:01:48,960 --> 00:01:51,840 hand it over to you. 29 00:01:51,880 --> 00:01:57,920 » Thank you, Molly. Can you hear me? >> Yes, sir. 30 00:01:56,160 --> 00:02:03,479 » Okay, thank you. Okay, well, thank you for being here and 31 00:02:01,000 --> 00:02:07,120 thank you Molly for that introduction. Um 32 00:02:04,760 --> 00:02:12,680 You are all unique because for the vast majority of folks, 33 00:02:11,360 --> 00:02:16,240 they are in different forms of government and the form of government 34 00:02:14,640 --> 00:02:19,920 that you are in is 35 00:02:17,959 --> 00:02:25,080 is a remnant of what has happened 36 00:02:21,520 --> 00:02:31,760 prior to in 2008. So, uh congratulations. So, today we are 37 00:02:28,080 --> 00:02:37,360 going to talk a little bit about the key takeaways that I want you to 38 00:02:33,520 --> 00:02:42,840 take away from this presentation are one we are all a work in progress. 39 00:02:40,520 --> 00:02:48,320 Um we can always do better. We can always lead better. Um and it always is 40 00:02:46,680 --> 00:02:53,160 better if we can look at ourselves and say, "How can I improve?" 41 00:02:50,480 --> 00:02:57,600 instead of they need to improve. The second is just because you can 42 00:02:55,560 --> 00:03:02,920 doesn't mean you should. Um 43 00:02:58,920 --> 00:03:08,720 as with as with everything in life. Um and this is one thing that uh 44 00:03:06,040 --> 00:03:13,239 you may have the authority to do certain things, but that doesn't always mean 45 00:03:10,519 --> 00:03:18,200 that that's the best way to do it. The third is effective communication is 46 00:03:15,600 --> 00:03:22,760 the key to strong relationships and those strong relationships are the 47 00:03:20,320 --> 00:03:29,680 key to effective leadership. If there is strong communication, strong 48 00:03:26,760 --> 00:03:36,480 relationships, almost any problem, almost any conflict can be overcome. 49 00:03:33,920 --> 00:03:40,680 And it may take a lot of work. It may take a lot of uh 50 00:03:39,000 --> 00:03:44,959 humility and a lot of leadership 51 00:03:42,480 --> 00:03:50,760 uh of trying to work with individuals that are so extremely difficult 52 00:03:47,920 --> 00:03:58,160 sometimes and that there is conflict. Conflict is a part of life and uh and 53 00:03:54,520 --> 00:04:04,360 especially in local governments. So, uh with that, we're going to talk just 54 00:04:00,640 --> 00:04:09,880 briefly. I'm not going to go into uh all of that all all that uh 55 00:04:06,880 --> 00:04:14,797 is there, but uh related to the council-manager form of 56 00:04:11,720 --> 00:04:18,079 government. But, one thing um I [clears throat] will say is that the 57 00:04:16,200 --> 00:04:23,240 city manager is uh takes control and has the 58 00:04:20,920 --> 00:04:31,280 administrative and executive authority uh and unlike other forms of government 59 00:04:28,000 --> 00:04:35,360 where the mayor or the council has that administrative and executive authority, 60 00:04:33,520 --> 00:04:39,800 this is the city manager. They are the CEO 61 00:04:36,680 --> 00:04:45,680 um while the legislative authority uh remains with the council members and the 62 00:04:42,919 --> 00:04:51,080 council, which the mayor is a part of. The council can either be a five-member 63 00:04:47,640 --> 00:04:58,400 council or a seven-member council. And the council uh must uh 64 00:04:56,240 --> 00:05:03,480 in order to hire a city manager, must approve that city manager with a 65 00:05:00,120 --> 00:05:07,880 two-thirds vote. And to dis- dismiss them with a majority vote. 66 00:05:06,360 --> 00:05:15,320 Um for the most part, mayor is a ceremonial 67 00:05:11,400 --> 00:05:22,600 function and uh they still are the chair and still have a vote uh on the council, 68 00:05:18,640 --> 00:05:28,400 but uh overall, it is uh it is more so a ceremonial function. 69 00:05:26,080 --> 00:05:34,680 The city manager really takes care of most of the administrative and executive 70 00:05:31,080 --> 00:05:38,000 functions. So, what are the top five most common conflicts? 71 00:05:36,880 --> 00:05:41,960 Um and I should say this that let me 72 00:05:39,948 --> 00:05:47,520 [clears throat] go back to this slide. Um 73 00:05:43,200 --> 00:05:53,840 there are two uh two things. One is there is the statutory council manager 74 00:05:50,120 --> 00:05:59,040 form of government. And there is, say in a five and six member council, you may 75 00:05:56,440 --> 00:06:05,080 have a council manager. And even in a in a mayor council form of government, you 76 00:06:01,560 --> 00:06:10,800 may have a city administrator. Um, or otherwise called a city manager. 77 00:06:09,360 --> 00:06:17,040 So, this form of government is actually a 78 00:06:13,920 --> 00:06:22,240 different form and a different setup. The city manager is actually part of 79 00:06:20,240 --> 00:06:29,120 that statutory uh, form of government as opposed to 80 00:06:24,840 --> 00:06:34,520 just being hired via an ordinance uh, setting up that position. This is 81 00:06:31,400 --> 00:06:40,680 different. Um, although I should say that for the most part, uh, there are a 82 00:06:38,480 --> 00:06:47,880 lot of similarities between a council manager and when there is a 83 00:06:44,840 --> 00:06:52,880 a man city manager in a five and six member council form, which means it's 84 00:06:50,560 --> 00:06:59,320 very flexible. Um, the top five most common conflicts 85 00:06:56,360 --> 00:07:04,000 we'll go through and and starting at number one is the authority to set the 86 00:07:01,600 --> 00:07:10,680 council agenda. Typically, um, 87 00:07:06,520 --> 00:07:17,280 the best way I have seen uh, councils do this is either to have two council 88 00:07:14,320 --> 00:07:23,960 members or a council member and the chair, which would be the mayor, um, 89 00:07:21,200 --> 00:07:28,080 have something be put on the agenda. Typically, the conflict is that a 90 00:07:26,160 --> 00:07:33,040 council member wants something on the agenda 91 00:07:29,280 --> 00:07:39,800 and the mayor or the the chair uh, does not want to put that on the agenda. And 92 00:07:36,200 --> 00:07:45,120 so, it really hamstrings the council of being able to uh, move forward with 93 00:07:43,320 --> 00:07:52,120 policy decisions. Um and so the best way I've seen is in 94 00:07:48,680 --> 00:08:00,000 your rules and uh policies for the council to put uh how that is going to 95 00:07:57,080 --> 00:08:05,800 work within your council. How is How are agenda items put on the 96 00:08:03,680 --> 00:08:08,360 agenda? And how many council members have to 97 00:08:07,200 --> 00:08:13,800 uh uh agree to put it on. 98 00:08:10,960 --> 00:08:17,040 Um some have council chairs and then uh vice chairs. 99 00:08:15,280 --> 00:08:21,280 Um but 100 00:08:18,240 --> 00:08:28,240 generally speaking, it's usually surrounding one of those ways, uh but it 101 00:08:25,120 --> 00:08:34,560 must be put in your rules and uh procedures for the council. 102 00:08:31,400 --> 00:08:37,599 The second conflict is the authority to appoint or dismiss. 103 00:08:36,640 --> 00:08:45,280 Now, in a council-manager form of government, 104 00:08:42,120 --> 00:08:52,200 I should say that overarching uh across all of these conflicts, 105 00:08:48,240 --> 00:08:57,760 when it's between a council member or the mayor and the city manager, the 106 00:08:55,320 --> 00:09:02,960 city manager, generally speaking, 107 00:08:59,640 --> 00:09:10,440 is uh must be careful on following the guidelines and uh of 108 00:09:07,480 --> 00:09:12,560 the entire city council, not just one or two 109 00:09:11,480 --> 00:09:17,680 uh members of the council, but what does 110 00:09:14,560 --> 00:09:23,680 the whole council want uh as it relates to the policy or even the 111 00:09:20,200 --> 00:09:32,000 administrative part? Because again, the city manager can be removed by the 112 00:09:26,640 --> 00:09:39,800 city council. So, all of these conflicts have this overarching or overriding uh 113 00:09:36,680 --> 00:09:45,120 tone behind them to say, "Look, if the city manager is not doing exactly what 114 00:09:42,520 --> 00:09:50,000 the city council is looking for them to do, there is a risk of that being a 115 00:09:48,200 --> 00:09:57,120 conflict between the city manager and the council." Um and so, the authority 116 00:09:53,400 --> 00:10:03,600 to appoint or dismiss, typically that uh still runs with the council. 117 00:09:59,960 --> 00:10:09,880 Um it is flexible, however. It depends really on to what level of authority uh 118 00:10:06,800 --> 00:10:16,520 the council gives to the city manager. Now, the city manager is the CEO. They 119 00:10:13,240 --> 00:10:22,120 do have the authority to take care of executive functions. 120 00:10:18,840 --> 00:10:29,760 Again, going back though, to ensure that the city manager is doing 121 00:10:27,360 --> 00:10:33,200 what the majority of the council is wanting, 122 00:10:31,120 --> 00:10:34,960 they typically take everything to the council. 123 00:10:34,400 --> 00:10:40,520 Um it it does go both ways. I've I know 124 00:10:38,480 --> 00:10:44,400 that there are some cities in this form of government that have 125 00:10:43,560 --> 00:10:49,560 um have decided to give the city manager 126 00:10:46,240 --> 00:10:54,240 that authority cart blanche and say, "You can appoint and dismiss." 127 00:10:52,240 --> 00:10:59,160 But typically, it's usually always with the advice and 128 00:10:56,440 --> 00:11:03,520 consent of the council. Um 129 00:11:00,520 --> 00:11:11,240 with the with the authority to direct staff, city staff, generally speaking, 130 00:11:06,760 --> 00:11:17,000 the best uh working, the most effective uh cities with this form of government, 131 00:11:13,920 --> 00:11:24,360 you will find will give the city manager that authority to direct staff city 132 00:11:20,040 --> 00:11:31,360 staff. And without any sort of uh strings or without any sort of 133 00:11:27,880 --> 00:11:36,520 because there is trust there. And so, this is something that the city manager, 134 00:11:33,920 --> 00:11:43,760 as well as the city council, can try to establish is that there is trust between 135 00:11:40,400 --> 00:11:47,200 uh those two individuals, two two the council and the city manager. 136 00:11:47,280 --> 00:11:50,760 Um >> [clears throat] 137 00:11:48,880 --> 00:11:53,920 » So, generally speaking, um 138 00:11:52,160 --> 00:12:00,160 when it comes to the authority to direct staff, it's usually lies with the city 139 00:11:57,000 --> 00:12:07,920 manager, but again, it comes back down to what is the city council wanting 140 00:12:04,440 --> 00:12:15,440 um and it it typically comes back down to the city staff. Now, be aware though 141 00:12:11,720 --> 00:12:15,440 uh that again, 142 00:12:15,520 --> 00:12:23,080 a one member of the council cannot make decisions 143 00:12:21,880 --> 00:12:27,560 uh and policy direction and administrative 144 00:12:26,080 --> 00:12:30,800 decisions in and of themselves 145 00:12:29,520 --> 00:12:36,880 to um to guide the city. It is a majority 146 00:12:34,960 --> 00:12:45,200 of the city council. Um and so, be aware of that that 147 00:12:41,480 --> 00:12:48,880 I've seen at some points a a city council say, 148 00:12:46,800 --> 00:12:56,360 "Hey, you you know what? Or or I'm sorry, a city council member say, 149 00:12:52,800 --> 00:12:59,440 "Staff, you need to do this." And that puts the staff in a really awkward 150 00:12:58,240 --> 00:13:06,280 position. Do I uh go and ask my city manager who 151 00:13:03,680 --> 00:13:09,800 has the authority? Should I because this the the council member's asking me to do 152 00:13:08,600 --> 00:13:14,440 something? Um and change uh a certain policy, 153 00:13:12,880 --> 00:13:18,680 should I do it? Again, coming back, 154 00:13:16,280 --> 00:13:25,040 the city council has the authority to decide what the 155 00:13:21,200 --> 00:13:31,120 policy is. And although to a large degree, this form of 156 00:13:28,720 --> 00:13:35,680 government gives that executive power to the city manager. 157 00:13:33,600 --> 00:13:39,560 There's always that overriding concern of am I doing what city 158 00:13:38,360 --> 00:13:44,240 uh majority of the city council have asked 159 00:13:42,040 --> 00:13:48,200 me to do. Uh the fourth is the authority to 160 00:13:45,960 --> 00:13:54,760 develop and adopt a budget. This is typically presented uh either by 161 00:13:52,080 --> 00:13:58,000 the city manager or a budget officer that's hired by 162 00:13:57,360 --> 00:14:04,280 uh by the city to uh to run the budget, to 163 00:14:02,040 --> 00:14:10,440 do the budget and the finances. And with the help of the city manager 164 00:14:07,640 --> 00:14:14,680 they develop a budget and present that to the city council. Obviously the city 165 00:14:12,680 --> 00:14:21,920 council still has the authority to say this is what our budget will be 166 00:14:17,320 --> 00:14:28,600 and to change or modify that, but that is the uh generally the the the 167 00:14:25,320 --> 00:14:33,720 mechanism and the way of which a budget is uh adopted and passed. 168 00:14:31,440 --> 00:14:39,560 The fifth is the authority to enter into contracts for the city. 169 00:14:36,240 --> 00:14:45,800 I've seen it both ways. Some sometimes cities in this form of government will 170 00:14:42,560 --> 00:14:51,480 allow the city manager to sign and enter into contracts that are 171 00:14:48,440 --> 00:14:57,680 below a certain dollar amount. Um other city councils have said we want 172 00:14:55,440 --> 00:15:05,320 to see every contract. Um and even for those that uh give the 173 00:15:02,040 --> 00:15:10,600 authority, give that that authority to the city manager 174 00:15:07,440 --> 00:15:16,680 typically the city manager still takes those contracts to the city council for 175 00:15:14,440 --> 00:15:22,880 consideration. But it all depends on on really how 176 00:15:19,640 --> 00:15:26,760 those how you would like those uh that process to work within your city. 177 00:15:25,640 --> 00:15:31,440 Um here are the top five really most 178 00:15:29,120 --> 00:15:37,280 unhelpful responses. Um airing your dirty laundry in a public 179 00:15:34,160 --> 00:15:41,640 forum. If a city council member has a 180 00:15:39,280 --> 00:15:45,680 is having challenges with either a city manager or the mayor or another city 181 00:15:44,240 --> 00:15:49,600 council member or staff. 182 00:15:47,800 --> 00:15:55,960 City council uh meeting is not the place to 183 00:15:53,600 --> 00:16:01,240 uh have that fight, to have that conversation. 184 00:15:58,880 --> 00:16:07,000 Can there and will be will there be conflict? Will there be challenging the 185 00:16:04,120 --> 00:16:11,560 ideas? Yes. But it doesn't become personal against the individual. It 186 00:16:08,920 --> 00:16:14,760 becomes an attack on the idea. We'll talk a little bit about that in in 187 00:16:13,520 --> 00:16:20,000 a moment. Uh the second is officially censuring 188 00:16:17,320 --> 00:16:25,160 the elected official. I can't unless there is some criminal 189 00:16:23,640 --> 00:16:31,320 unethical action. 190 00:16:27,200 --> 00:16:35,560 I have not found any benefit of officially censuring 191 00:16:33,360 --> 00:16:41,120 a city council member uh for 192 00:16:38,360 --> 00:16:44,600 for doing um or acting the way that they're acting. 193 00:16:43,160 --> 00:16:49,280 Now, is the chair responsible for making sure 194 00:16:47,920 --> 00:16:55,440 the meetings uh are orderly? Yes. 195 00:16:52,120 --> 00:17:01,880 But those mechanisms can typically be pointed out and written down in a 196 00:16:59,240 --> 00:17:08,880 rules and procedures of the council such that it is defined of this is what 197 00:17:07,199 --> 00:17:14,600 um this is what will lead to the 198 00:17:12,000 --> 00:17:19,959 uh expelling of a city council member from the meeting. This is what a- and 199 00:17:17,760 --> 00:17:24,000 writing that out and having that down. It's really all about the process. 200 00:17:21,959 --> 00:17:29,120 Again, the communication. If everyone is on the same page, then 201 00:17:26,720 --> 00:17:33,560 there isn't this surprise that this behavior is going to be treated this 202 00:17:32,080 --> 00:17:38,160 way. Uh the third is discussing the conflict 203 00:17:35,840 --> 00:17:43,680 with others just for the sole reason to gain allies. 204 00:17:39,920 --> 00:17:47,120 This is not the same as discussing the actual idea 205 00:17:45,600 --> 00:17:51,440 and trying to persuade others about that 206 00:17:50,160 --> 00:17:56,600 idea. But if the sole reason that you or 207 00:17:54,280 --> 00:18:03,600 others are going to other individuals is to gang up or to 208 00:18:01,520 --> 00:18:03,600 um 209 00:18:03,760 --> 00:18:12,400 to gather allies uh against that individual for their 210 00:18:09,280 --> 00:18:20,120 personality or for their just as that individual, that's not helpful. 211 00:18:15,400 --> 00:18:25,960 Um focusing on the actual ideas and policy is what will be helpful. 212 00:18:24,000 --> 00:18:30,200 Uh the fourth is believing and acting as though your behavior or political 213 00:18:27,880 --> 00:18:33,520 position is 100% defensible and justified. 214 00:18:32,080 --> 00:18:37,600 It's not, but even if it is, 215 00:18:35,320 --> 00:18:40,760 uh and even if you believe it is, there there are back to one of the key 216 00:18:39,360 --> 00:18:46,480 takeaways, there is always room for improvement. 217 00:18:44,600 --> 00:18:49,160 Uh we all have things that we can change. 218 00:18:47,720 --> 00:18:53,400 And and so recognizing that 219 00:18:51,640 --> 00:18:59,960 and moving forward in effective communication can lead to a uh 220 00:18:56,840 --> 00:19:04,640 a well-run smooth city. That doesn't mean that there won't be conflict. 221 00:19:01,920 --> 00:19:10,240 There's always conflict. In fact, I would say conflict is very good uh 222 00:19:07,480 --> 00:19:16,680 because it can vet out ideas that are not uh practical or not the direction 223 00:19:13,880 --> 00:19:20,720 that the city should be taking. But, it's how it's done. And the 224 00:19:18,560 --> 00:19:24,000 behavior uh that it's done in that makes a 225 00:19:22,640 --> 00:19:27,800 difference. The fifth is mistaking policy difference 226 00:19:26,080 --> 00:19:32,960 for character flaws. Again, um I should say 227 00:19:30,880 --> 00:19:36,800 focusing on the policy is what matters most, not on Everyone has character 228 00:19:35,680 --> 00:19:41,160 flaws. Um and if you don't think that, 229 00:19:39,440 --> 00:19:44,480 that's a character flaw. Uh 230 00:19:41,960 --> 00:19:50,440 and so, everyone has room for improvement. So, those are probably the 231 00:19:47,440 --> 00:19:58,280 five most unhelpful responses I've seen. And um and that leads us really into the 232 00:19:55,720 --> 00:20:04,240 the top five practical solutions. And I'll give this over to Molly to discuss 233 00:20:01,240 --> 00:20:08,320 uh to discuss those solutions. >> Thanks, Jared. And thanks, everyone. Um 234 00:20:06,400 --> 00:20:13,520 as a reminder, you're welcome to enter your questions either into the Qualtrics 235 00:20:10,800 --> 00:20:16,440 link that we have in the chat um to ask an anonymous question or if you're 236 00:20:15,040 --> 00:20:21,720 comfortable asking the question with your name, um you're welcome to use the 237 00:20:18,560 --> 00:20:25,360 chat or the Q&A function for that. Um so, a couple of things that we wanted to 238 00:20:23,320 --> 00:20:30,200 walk through. We've been working over the last year with um Professor Danya 239 00:20:27,680 --> 00:20:35,200 Redmore, who's now up at Utah State. And she does a lot of work on negotiation 240 00:20:32,800 --> 00:20:40,520 and conflict and really helping people build a practical skill set to navigate 241 00:20:37,840 --> 00:20:44,760 conflict. I think a lot of times we see different um initiatives and 242 00:20:44,160 --> 00:20:49,400 uh kind of goals um 243 00:20:47,200 --> 00:20:53,840 around disagree better or the dignity index or um you know, reaching across 244 00:20:52,000 --> 00:20:57,800 the aisle, but we don't necessarily always get the practical tools to do 245 00:20:55,880 --> 00:21:01,800 that. And so, we've really worked with Danya over the last year to help build a 246 00:20:59,920 --> 00:21:07,440 curriculum that helps people build the skill set they need to navigate conflict 247 00:21:04,560 --> 00:21:12,200 and negotiate effectively. Um it'll be in a future slide, but after annual this 248 00:21:09,800 --> 00:21:16,240 year, we're going to have a like a 3/4 day training with Donya at Murray City 249 00:21:14,040 --> 00:21:21,480 Hall that we encourage folks to sign up for. You can either sign up for it as an 250 00:21:18,320 --> 00:21:24,760 addition to your annual registration or um, if you're not able to attend annual, 251 00:21:23,200 --> 00:21:28,760 you can just attend that as a solo event. Um, it's always been a really 252 00:21:27,200 --> 00:21:33,040 successful thing and folks have really enjoyed it. So, we would encourage you 253 00:21:30,160 --> 00:21:38,200 to check that out. Um, so first, I think it's really important as we are seeing 254 00:21:35,520 --> 00:21:42,280 more and more uh kind of folks reaching out to us talking 255 00:21:40,360 --> 00:21:46,200 about how they are navigating different types of conflict in their 256 00:21:43,680 --> 00:21:49,880 municipalities and how they can go about it. I think one of the most important 257 00:21:48,360 --> 00:21:53,800 things to keep in mind is that conflict just is. 258 00:21:51,280 --> 00:21:58,840 Um, it's not good, it's not bad. I think a lot of us are raised um, to be pretty 259 00:21:56,720 --> 00:22:02,120 conflict averse. I know that conflict makes me pretty anxious. I'm pretty 260 00:22:00,440 --> 00:22:06,720 conflict averse. But, I think it's worth remembering that 261 00:22:03,880 --> 00:22:10,440 conflict is really normal. Um, and conflict [clears throat] is normal even 262 00:22:08,160 --> 00:22:14,920 within ourselves. Um, right? You might wake up and wonder uh if you should 263 00:22:12,920 --> 00:22:17,880 sleep in or go to the gym. That is conflict, right? And that is within 264 00:22:16,520 --> 00:22:22,880 yourself and something that you are actively navigating. 265 00:22:19,600 --> 00:22:28,960 Um, and I think when you are in a community and you're a municipal leader, 266 00:22:25,280 --> 00:22:32,960 it's really natural for people to have that level of concern, right? Because 267 00:22:31,680 --> 00:22:36,920 people just want what's best for their community and those can be different 268 00:22:35,080 --> 00:22:39,520 visions at times. Um, and so I think it's worth 269 00:22:38,400 --> 00:22:42,360 remembering that we don't need to eliminate conflict, we just need to 270 00:22:41,080 --> 00:22:47,200 figure out how to navigate it effectively. And we don't necessarily 271 00:22:45,040 --> 00:22:53,920 need to always be in agreement, but we just need to figure out how we can 272 00:22:49,960 --> 00:22:57,920 navigate disagreement to move forward. So, the second thing with that is to 273 00:22:55,920 --> 00:23:02,800 really make sure that you are listening actively and seeking to understand 274 00:22:59,880 --> 00:23:09,000 folks. Um, I think a lot of times when we get into conflict, it's very easy to 275 00:23:05,000 --> 00:23:14,280 make assumptions about what folks are thinking and why. 276 00:23:11,120 --> 00:23:18,400 Um, so really try to listen to folks that you are disagreeing with and 277 00:23:16,760 --> 00:23:21,280 do so to understand them, not to formulate your response or your 278 00:23:20,240 --> 00:23:24,200 rebuttal. Um, don't assume that you know what 279 00:23:22,960 --> 00:23:29,680 they're going to say. Don't assume that you know why they're going to say it. I 280 00:23:26,320 --> 00:23:34,800 think a lot of times you can do well if you slow down, ask questions, um, and 281 00:23:32,880 --> 00:23:38,680 specifically open-ended questions. Things like, "Tell me more about your 282 00:23:36,600 --> 00:23:42,240 concern. What are you most worried about? What would a good outcome look 283 00:23:40,840 --> 00:23:45,920 like for you? What am I missing?" 284 00:23:43,880 --> 00:23:49,880 And then try as you can to reflect back what you've heard, right? So, if I'm 285 00:23:47,360 --> 00:23:54,440 understanding you correctly, then this is what you're trying to communicate. 286 00:23:52,120 --> 00:23:57,880 And you don't have to agree with someone to make them feel heard. And I think 287 00:23:55,960 --> 00:24:02,680 that you see this often times if you're on council or working for a city, right? 288 00:24:01,040 --> 00:24:07,600 There are times that someone may come in for public comment and the city or town 289 00:24:05,960 --> 00:24:12,520 is going to go a different direction but then what they are asking for, but the 290 00:24:10,440 --> 00:24:17,400 process of making them feel heard and respected goes a long way. Um, so we 291 00:24:16,080 --> 00:24:21,200 encourage you to do that with one another as well. 292 00:24:19,160 --> 00:24:24,960 The third is to really making sure that you are regulated, 293 00:24:23,240 --> 00:24:29,200 um, in both your body and your mind. I think we live in a very disregulating 294 00:24:26,800 --> 00:24:33,920 time with our phones and the news being what it is, there's always um, you know, 295 00:24:31,960 --> 00:24:40,800 a lot of stimulus out there and it is very easy for us to get pretty activated 296 00:24:37,240 --> 00:24:44,120 and conflict activates us. And when you are activated in conflict, you're not 297 00:24:42,480 --> 00:24:50,240 really using your higher thinking, you're definitely more in your lizard 298 00:24:46,160 --> 00:24:55,640 brain. And so, notice as best you can when you are getting defensive, 299 00:24:52,200 --> 00:25:01,400 frustrated, angry, anxious. Um, and it's fine to take some time and calm down or 300 00:24:58,160 --> 00:25:06,440 really get a level. Um, we encourage you not to respond at your highest level of 301 00:25:03,680 --> 00:25:10,520 emotion. Take a breath, slow down. Be careful with your texts and emails, 302 00:25:08,320 --> 00:25:15,840 especially since those can be records or frequently records. Um, that can be 303 00:25:13,400 --> 00:25:21,200 accessed later. And just remember that usually regulating yourself is the first 304 00:25:18,080 --> 00:25:25,200 step towards de-escalating a situation. Um, the fourth is something that I think 305 00:25:22,920 --> 00:25:29,400 is really helpful for us to consider. Um, and that's to differentiate your 306 00:25:27,120 --> 00:25:34,840 position from your interest. And what does that mean? So, a position is what 307 00:25:32,520 --> 00:25:39,760 you want, but an interest is why you want it. And I think often times in 308 00:25:36,720 --> 00:25:45,640 public policy, and in life in general, we talk about things in the realm of 309 00:25:42,040 --> 00:25:50,600 positions. So, I do or don't want to approve of this, um, 310 00:25:48,160 --> 00:25:56,080 housing development, commercial use, mixed-use rezone, what have you, right? 311 00:25:53,400 --> 00:25:59,920 We talk about the thing itself, and whether or not we support or oppose it, 312 00:25:57,680 --> 00:26:04,440 but we rarely get to the underlying issue of why, right? Are we concerned 313 00:26:02,640 --> 00:26:08,680 about traffic? Are we concerned about infrastructure? 314 00:26:05,800 --> 00:26:12,960 Are we concerned that we're losing jobs, and that this could be a really good 315 00:26:10,080 --> 00:26:17,880 economic motor for our community? Um, so don't get stuck arguing over 316 00:26:15,600 --> 00:26:22,600 positions with folks. Really try to chat with them and understand what is 317 00:26:20,440 --> 00:26:27,520 underneath it. And I think a helpful exercise can be for yourself and others 318 00:26:24,840 --> 00:26:31,560 to to keep asking why. So, if you do or don't support, you know, we'll say you 319 00:26:29,160 --> 00:26:35,760 are opposed to a mixed-use rezone. Why are you opposed 320 00:26:34,120 --> 00:26:38,680 to that? And maybe you get another answer, right? Of like, well, I'm 321 00:26:36,840 --> 00:26:41,760 concerned about traffic in the area. Okay, why are you concerned about 322 00:26:39,960 --> 00:26:45,320 traffic in the area? Are you concerned about safety, right? Is it, well, my 323 00:26:43,200 --> 00:26:50,120 kids walk on that road to go to school. And so, really maybe the issue isn't 324 00:26:48,040 --> 00:26:53,480 that it's a mixed-use development, maybe it's that you're worried that it's going 325 00:26:51,280 --> 00:26:57,360 to bring more traffic to the area and make the roads less safe. And that's a 326 00:26:55,560 --> 00:27:01,760 different problem to solve than just objectively saying yes or no to a 327 00:26:59,760 --> 00:27:06,120 development from the beginning. It gives you more interesting problems to solve 328 00:27:03,960 --> 00:27:10,480 and solvable problems more than just a yes no um across the board on a lot of 329 00:27:09,120 --> 00:27:15,200 those things. It lets you be a pretty collaborative negotiator. 330 00:27:13,240 --> 00:27:19,080 Um and then the final one is that process matters. And I think that this 331 00:27:16,960 --> 00:27:23,960 is something that we are seeing again and again um across different forms of 332 00:27:21,880 --> 00:27:27,360 government. In Utah, as we've been chatting about, we have multiple forms 333 00:27:25,400 --> 00:27:31,800 of government. And so the way that something works in your community based 334 00:27:29,760 --> 00:27:35,560 on the way statute has established your form of government isn't necessarily how 335 00:27:34,000 --> 00:27:39,880 it's going to work in a different form of government. And even even though, 336 00:27:37,840 --> 00:27:43,640 right, we have council manager for this form of government, 337 00:27:41,400 --> 00:27:47,920 the ordinances and resolutions you pass as your community will change what your 338 00:27:45,520 --> 00:27:51,440 processes look like. And so if you don't have good processes, you should 339 00:27:49,560 --> 00:27:56,360 establish them. You should make sure everyone knows them. And recognize that 340 00:27:54,320 --> 00:28:00,440 how you go about making decisions is just as important as the decisions you 341 00:27:58,000 --> 00:28:04,600 make often. And so making sure that people feel heard, understand the 342 00:28:03,000 --> 00:28:08,480 process that you're going to follow so that even if you they don't get their 343 00:28:05,960 --> 00:28:13,360 way, they understand why and how that decision was made. Um and be really 344 00:28:11,080 --> 00:28:17,080 clear about how people can participate. When are things a council decision? When 345 00:28:15,480 --> 00:28:22,720 are things a mayor's decision? When are things a city manager's decision or 346 00:28:18,800 --> 00:28:28,400 staff? Um the more processes that you can have and making it clear what 347 00:28:25,520 --> 00:28:31,840 individuals lanes are and are not, the more you're going to be able to cut down 348 00:28:29,880 --> 00:28:36,200 on conflict just because that general confusion of who has what job isn't 349 00:28:35,120 --> 00:28:41,320 there. Um so those are kind of our big 350 00:28:38,440 --> 00:28:47,000 takeaways. Um again, credit to Professor Tanya Moyle. We definitely encourage you 351 00:28:43,520 --> 00:28:53,000 to come check out her training um at the end of October, Uh but with that Jared, 352 00:28:50,240 --> 00:28:56,520 I will hand it back to you and again encourage folks to submit questions 353 00:28:54,760 --> 00:28:59,680 either in the chat or through that Qualtrics link. And I will 354 00:28:58,320 --> 00:29:02,760 say as of right now we don't have any questions, which is 355 00:29:01,440 --> 00:29:05,840 fine, but if you do have questions, please 356 00:29:04,440 --> 00:29:09,720 please let us know so we can make sure we take the most advantage of this time. 357 00:29:12,120 --> 00:29:19,040 And I saw someone raise their hand. We can't since we're in a webinar, we can't 358 00:29:16,840 --> 00:29:25,480 have you speak, but Council Member Burrell, if you can enter 359 00:29:21,320 --> 00:29:30,200 your comment into the chat or through that QR code, we can make sure that we 360 00:29:30,240 --> 00:29:33,760 cover what you want to discuss. 361 00:29:42,480 --> 00:29:49,120 Excellent. I'll flag again after looking at our participant list. 362 00:29:46,520 --> 00:29:54,040 We have a handful of folks who are from the council manager form of government. 363 00:29:51,040 --> 00:29:58,800 We also have a lot of folks who are have are from forms of government that 364 00:29:56,080 --> 00:30:02,200 have managers or have chief administrative officers, but 365 00:30:00,160 --> 00:30:06,600 aren't necessarily this form of government. So keep in mind there's only 366 00:30:04,680 --> 00:30:11,280 a handful of communities that follow this form of government. It's Brian 367 00:30:09,360 --> 00:30:15,920 Head, Cottonwood Heights, Holiday, Orem, and West Valley. This is that 368 00:30:13,560 --> 00:30:21,400 grandfathered form of government. So you may not have this even if you do have a 369 00:30:18,800 --> 00:30:26,480 five-member council and a city manager, and we can make sure we get you the 370 00:30:22,840 --> 00:30:26,480 resources for that as well. 371 00:30:33,680 --> 00:30:39,560 All right, I'm not seeing any questions come in or anything from the chat. 372 00:30:37,560 --> 00:30:42,480 Council Member Burrell, I want to make sure we cover your 373 00:30:41,640 --> 00:30:47,200 uh question if you have one. So, I'll we'll 374 00:30:44,600 --> 00:30:51,840 hang on for a moment um if that comes in and if not, we're happy to touch base 375 00:30:48,840 --> 00:30:56,120 with you offline as well. So, we'll just give it another moment or 376 00:30:53,120 --> 00:30:56,120 two to see what comes in. 377 00:30:57,960 --> 00:31:03,600 And as a reminder, I know we were just discussing on the conflict competence 378 00:31:02,520 --> 00:31:07,880 workshop that we're going to do with Donya. Um also encourage you all to sign 379 00:31:06,240 --> 00:31:12,680 up for annual. This is the last time we'll be in Salt Lake for a while as the 380 00:31:09,600 --> 00:31:17,000 Salt Palace gets ready uh to shut down temporarily for renovations ahead of the 381 00:31:14,600 --> 00:31:21,720 Olympics. So, definitely encourage you to join us for that. I'll drop the link 382 00:31:19,000 --> 00:31:25,160 in the chat for anyone um who still needs to sign up. 383 00:31:23,600 --> 00:31:30,400 Uh we've been working really hard on the programming. Um our keynote speaker is 384 00:31:27,880 --> 00:31:35,520 going to be uh Frank Abagnale from Catch Me If You Can, the guy uh the former 385 00:31:33,160 --> 00:31:41,440 fraudster turned um fraud prevention expert for the FBI. So, 386 00:31:38,400 --> 00:31:46,120 that should be a good time as well. Um here we go. Council member Burrell, um 387 00:31:43,640 --> 00:31:52,360 can you give an example of how a council creates a policy to change from a city 388 00:31:49,240 --> 00:31:57,680 manager um appointing an all citizen committee assignment? So, Jared, kind of 389 00:31:54,640 --> 00:32:02,160 how do you how could the council go about changing 390 00:31:59,640 --> 00:32:07,880 the um that kind of domain within the city 391 00:32:04,640 --> 00:32:07,880 manager's authority? 392 00:32:13,760 --> 00:32:17,160 And you're muted, Jared. 393 00:32:28,560 --> 00:32:36,400 Um Jared, I'm requesting to unmute you, but 394 00:32:32,240 --> 00:32:36,400 I think you need to select it. 395 00:32:45,600 --> 00:32:52,120 » And maybe we can stop screen sharing if that makes things 396 00:32:49,480 --> 00:32:52,120 easier. 397 00:33:02,520 --> 00:33:07,360 And if not, Councilmember Bro, we might just have to follow up with you offline. 398 00:33:06,320 --> 00:33:09,840 » Oh, there we go. Okay. >> There we go. Never mind. 399 00:33:09,120 --> 00:33:13,720 We can hear you, Joe. >> Okay. 400 00:33:11,080 --> 00:33:16,040 I'm I'm sorry. I don't have access to what the question was. Molly, would you 401 00:33:15,400 --> 00:33:23,360 mind >> Yeah, absolutely. So, um the question 402 00:33:19,520 --> 00:33:27,680 was about how you amend or adjust the city manager's authority within this 403 00:33:25,640 --> 00:33:33,040 form of government. So, one of the examples was right now, if the city 404 00:33:30,400 --> 00:33:37,560 manager has the authority to appoint all the citizen committee assignments, is 405 00:33:35,280 --> 00:33:41,440 there a way to pass ordinance or resolution to make it 406 00:33:39,440 --> 00:33:48,520 so that the council could have more discretion um as to who that is. 407 00:33:44,840 --> 00:33:53,960 » Yeah, it would just be uh like uh like was said, just passing an ordinance 408 00:33:51,360 --> 00:33:58,520 and uh getting it on the agenda and passing an ordinance. 409 00:33:55,520 --> 00:34:04,280 And uh that really controls. I think that one of the um the things that city 410 00:34:01,520 --> 00:34:08,639 managers do have to have at the back of their minds is that things 411 00:34:06,600 --> 00:34:15,480 uh if they're not done according to what the city council is looking to to uh 412 00:34:12,560 --> 00:34:19,720 to run as their policy, then uh they may they may face some some 413 00:34:18,600 --> 00:34:23,679 challenges [clears throat] uh 414 00:34:20,639 --> 00:34:27,520 up to and including um the city moving on from that city manager. 415 00:34:25,720 --> 00:34:30,240 Um and that's just the reality of this form of government. 416 00:34:29,840 --> 00:34:33,200 Um >> Mhm. 417 00:34:31,560 --> 00:34:37,399 And I think the next question goes along a little bit with that as well. 418 00:34:35,440 --> 00:34:41,600 Best practices for kind of advice and consent from the council 419 00:34:39,720 --> 00:34:45,520 and how you can create more transparency with that. 420 00:34:44,200 --> 00:34:48,818 » Yeah, when when you are appointing or 421 00:34:47,320 --> 00:34:51,480 dismissing >> [clears throat] 422 00:34:49,760 --> 00:34:55,760 » I've seen I've seen 423 00:34:52,919 --> 00:34:55,760 see if I can 424 00:34:59,200 --> 00:35:03,720 Am I still there? >> You're still here. 425 00:35:01,720 --> 00:35:06,280 » Okay, I'm sorry. I'm having technical difficulties all over here. 426 00:35:04,920 --> 00:35:11,400 » All good. We're doing this from the road today, so we're making the most of it. 427 00:35:09,040 --> 00:35:15,720 » Yes, apologies. So 428 00:35:12,680 --> 00:35:18,720 I would say that that it really comes down to 429 00:35:18,960 --> 00:35:23,320 if the city wants to 430 00:35:23,800 --> 00:35:31,000 I would recommend having an ordinance that says that it comes to the city 431 00:35:28,520 --> 00:35:37,840 council for advice and consent. Advice and consent really means that 432 00:35:34,080 --> 00:35:42,200 they are taking the city manager's suggestion 433 00:35:39,520 --> 00:35:50,200 and either saying yes or no. That's really what it comes down to. 434 00:35:44,640 --> 00:35:55,760 And so if there is someone that does not if the council does not like 435 00:35:53,000 --> 00:36:01,240 an appointment they can then say, you know what, we're 436 00:35:58,080 --> 00:36:06,480 not we don't want to appoint them to this and then the city manager will have 437 00:36:03,760 --> 00:36:10,240 to come back with another name. Someone else. 438 00:36:07,840 --> 00:36:15,960 And they can then decide the city council do we want to accept 439 00:36:12,680 --> 00:36:15,960 this individual or not? 440 00:36:16,120 --> 00:36:25,320 And sometimes the city council has just given the city 441 00:36:22,520 --> 00:36:28,520 manager the authority to make certain appointments. 442 00:36:26,760 --> 00:36:32,560 Um and have that ability and that 443 00:36:30,400 --> 00:36:37,960 flexibility. So, it it all comes down to to to a great 444 00:36:35,720 --> 00:36:41,120 degree what your city council's looking to 445 00:36:40,160 --> 00:36:46,680 um run as their policy. 446 00:36:43,840 --> 00:36:50,160 » Excellent. Excellent. Um what about are is it um 447 00:36:48,280 --> 00:36:53,520 requirements that the city manager lives within the city? Can you speak to that a 448 00:36:51,680 --> 00:36:57,520 little bit? >> Uh it is not uh required. That would be 449 00:36:56,080 --> 00:37:00,680 a city policy. >> Okay. Excellent. 450 00:36:58,600 --> 00:37:04,720 » may be. >> Um perfect. I'm going to give it just a 451 00:37:02,440 --> 00:37:08,920 couple more questions or moments to see if another question comes in, but 452 00:37:07,160 --> 00:37:12,880 otherwise, um 453 00:37:11,200 --> 00:37:16,520 yeah, and then uh just do you have any feedback on 454 00:37:14,560 --> 00:37:21,840 um I guess kind of again like standardizing 455 00:37:18,080 --> 00:37:26,560 processes so that um maybe council members can provide 456 00:37:23,680 --> 00:37:30,040 feedback to the city manager it appears in the council agenda. So, maybe kind of 457 00:37:28,560 --> 00:37:33,200 more um 458 00:37:30,520 --> 00:37:38,160 » I highly highly recommend that there be a communication. Again, it 459 00:37:36,960 --> 00:37:42,840 goes back to that effective communication. And if that's set out in 460 00:37:40,240 --> 00:37:45,320 rule that if anything is on the agenda, it must be 461 00:37:44,360 --> 00:37:49,120 uh you know, you can set it up however 462 00:37:47,000 --> 00:37:52,760 you'd like, vetted through uh at least two members of the council 463 00:37:50,760 --> 00:37:59,440 or three members of the council. It really um the city council 464 00:37:56,120 --> 00:38:05,480 as they describe and rule what they would like to see on the agenda, 465 00:38:01,720 --> 00:38:09,760 they really have that ability to say, "We want 466 00:38:06,960 --> 00:38:15,240 we want to have discussions before it's in 467 00:38:12,360 --> 00:38:19,720 in city council meeting." Now, to be clear, that doesn't mean that city 468 00:38:17,480 --> 00:38:23,480 council meets outside of an open and public meeting. 469 00:38:21,400 --> 00:38:29,600 What that means is that there are discussions with the city manager about 470 00:38:26,360 --> 00:38:34,720 specific um about specific 471 00:38:31,360 --> 00:38:39,840 issues that uh will be heard in the city council meeting. So, it really depends 472 00:38:36,520 --> 00:38:44,000 on how your city sets it up. And I would highly recommend that anything that goes 473 00:38:42,320 --> 00:38:47,960 on the agenda be 474 00:38:45,760 --> 00:38:51,640 you can discuss it in a work session. You can discuss it outside of the 475 00:38:49,720 --> 00:38:56,880 meeting so long as a quorum is not present and the intent is not to avoid 476 00:38:54,600 --> 00:38:59,520 or skirt the open and public meetings act. 477 00:38:58,040 --> 00:39:02,840 Um highly recommend that. 478 00:39:02,080 --> 00:39:08,640 Fine. >> Perfect. Um it looks like that has 479 00:39:06,400 --> 00:39:12,640 covered all of our questions. Um so, with that I think we'll go ahead 480 00:39:10,360 --> 00:39:16,440 and wrap this up a little early today. Um thank you all so much for taking the 481 00:39:14,440 --> 00:39:19,400 time to join us. Um again, uh if this was your form of 482 00:39:18,440 --> 00:39:23,520 government, we hope you found it helpful. If this wasn't your form of 483 00:39:21,240 --> 00:39:27,320 government, um we uh hope you also found it helpful. A lot of the key takeaways 484 00:39:25,000 --> 00:39:30,800 are the same. Um although the authority looks different. So, um we can get you 485 00:39:29,280 --> 00:39:36,080 the resources to those forms of government and um 486 00:39:33,400 --> 00:39:39,960 Jared runs our legal Q&A and you can find that on our website. So, if you 487 00:39:37,360 --> 00:39:44,320 have questions about your form of government, um navigating some of these 488 00:39:42,440 --> 00:39:49,400 policies and procedures, or just other kind of general legal Q&A type 489 00:39:46,920 --> 00:39:52,600 questions, um we encourage you to uh submit those to Jared so we can try to 490 00:39:50,800 --> 00:39:55,640 help you out. Thanks for joining us, everyone.