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Good afternoon. Welcome to the

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JULY 15th, 2026 meeting of the

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Regional Transit Committee. I

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m

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the chair, King County Council

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member Steffanie Fain. We

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re

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going to start the meeting

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today by calling roll. And

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would you please call the roll?

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Thank you. Chair. Deputy Mayor

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Black here. Council member

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Harris. Council PRESIDENT.

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Honda here. All the way from

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Washington, dc.

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Thank you. PRESIDENT Pro Tem

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McIrvin here. Council member

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Stewart here. Deputy mayor

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Taylor here. Council member

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Troutner here. Mayor. Rubio.

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Council member. Bhargava. Here.

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Council member.

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Shea here.

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Council member. Goldman here.

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Mayor. Mayhew here. Council

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member. Rinke. Council member.

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Rob Saka. Council member.

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Foster. Council member. Perry.

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Councilmember von Reichbauer.

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Here. Chair. Fain.

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Here.

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Can you have a quorum?

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Thank you. Um. I am very

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excited to have Vice Chair

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McIrvin here in chambers with

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me this afternoon. Thank you

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for being here. Would you

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please, uh, move to approve the

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minutes from our JUNE 17th

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meeting?

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Thank you, MADAM Chair. I move

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approval of the minutes.

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Thank you. All those in favor,

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please say aye.

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Aye. Aye.

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Any opposed? All right. Thank

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you. The minutes are approved.

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All right. Well, it has been a

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very busy few weeks. So before

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we begin, I

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d like to

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congratulate Metro and all of

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our region

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s transit agencies

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on an outstanding World Cup

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performance. Yourselves. I know

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the work is still ongoing until

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the last game is over. With a

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lot of watch parties around the

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region. But, um, for the games

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that were held here in Seattle,

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you delivered exceptional

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service and carried record

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number of riders. And really

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demonstrated and showed off our

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regional transit system. And

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you did that all with very

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thoughtful, careful planning,

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years long planning and

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collaboration and regional

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coordination. So it was a ton

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of work, and we very much

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appreciate it. Um, we did

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spend, um, we had an

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opportunity to have a joint

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meeting with our transit

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committee at the council

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earlier this year. And so, um,

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I

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d like to think about an

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opportunity to collaborate

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again on a joint meeting.

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Maybe, um, this fall to talk

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about and reflect on, um,

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lessons learned and things that

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we can do going forward and

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implement without World Cup

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here. But for today, please

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share this committee

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s

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appreciation to all of your

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teams and operators and

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maintenance crew workers and

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everyone who participated in

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the planning and the execution

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of a very smooth transit

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experience during World Cup. So

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thank you. All right. Members,

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today during our meeting we

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re

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going to focus on two very

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important issues. First, we are

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going to receive the briefing

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that we postponed from our last

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meeting on Metro

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s next stop,

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which is the planning effort,

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um, for investments through the

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late 2030s. And then we

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re

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going to receive an update on

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the work Metro and, um, uh,

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some of our regional partners

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are doing to enhance safety and

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security for our riders and

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employees. First, however, we

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are going to turn to public

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comment. Uh, clerk do we have

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anyone signed up for public

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comment today?

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Uh, chair we we do have one

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person. Um, in in zoom. Sorry.

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So any is there anyone in

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chambers? All right, let

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s call

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on the person on zoom. And

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before we get started, um, I

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m

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not sure if this person has

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spoken here before, but we do

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have the same rules, uh, in

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this committee that we do at

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the King County Council. And

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that is to, um, you are allowed

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to speak for two minutes and

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everything must be related, or

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your comments must be related

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to the items on today

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s meeting

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agenda and not used for the

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purpose of assisting a campaign

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for election of any purpose to

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any office, or for the

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promotion of or opposition to

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any ballot proposition. Um, and

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if there are any, uh, if any

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speech does violate those

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restrictions, we will, uh, mute

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you. So I will have you go

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ahead and call on the person.

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Uh, Joe, counselor.

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Hi. Thanks, everybody. Joe.

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Counselor. Here. Um, I want to

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thank King County. Start by

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thanking King County Metro for

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your awesome service during the

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airplane expo. Uh, last week, I

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was able to buy a, uh, $18

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transit pass and had a very

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effective and safe, uh, transit

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on King County Metro bus routes

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and also the sexy light rail.

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Um, I will also add here that I

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fully support your efforts to

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make transit more safe. Um, and

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feel these are important

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investments, uh, transit

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operators are our limbs for

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many of us in a disability

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community. And I want to note

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that on Disability Pride month,

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um, I think it

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s important to

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do everything we can to keep

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our wonderful transit operator

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safe and appreciated for all

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the hard work you do. And with

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that, I don

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t think I need to

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take up my whole two minutes

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and look forward to the

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briefing on transit safety.

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Thank you.

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Thank you. Any other folks you

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wish to speak?

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Uh, no one else has our hand

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raised chair.

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Thank you very much. With that,

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we will close public comment.

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It does look like someone just

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raised their hand. Apologies.

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Um. Pink Park. Um.

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Please go.

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Ahead.

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Hello. Thank you. For council

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members. My name is Pankaj

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Parag, and I

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m a South Seattle

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resident. And, uh, daily Metro

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Choice writer. I

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m here to, um,

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shed some light on the problems

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or, you know, all of the things

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I have. And hoping that I can

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do that in the next two

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minutes. So I live at a 15

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minute walk from the light

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rail, but only two minutes away

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from the route 106 bus stop. On

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paper, I

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m a transit target

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audience in. In practice, when

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the 106 is anywhere from 2 to

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20 minutes away, the system

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fails me. And like many others,

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I end up driving. Unreliability

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is actively driving commuters

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back into cars. Right now, the

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region is planning to spend up

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to $214 million on the Graham

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Street infill station. While

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well-intentioned, this capital

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heavy mega project creates

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permanent pedestrian hazards

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and years of traffic

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disruption. If we instead

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directed those millions towards

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bus service hours, we could

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instantly create a high

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frequency grid on neighborhoods

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like mine, moving people safely

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and reliably without a decade

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of construction. I know Metro

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faces a $755 million reserve

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shortfall by 2033, but trying

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to solve this one on the backs

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of riders through fare

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collection is a losing game. In

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2025, the Metro collected $78

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million in fares, but the

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nonpayment still sat at 35%. To

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show is that we spent million

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on Arkansas infrastructure,

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administrative overhead and

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enforcement. We are paying a

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massive premium to enforce the

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system that is already

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functionally an honor system. I

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urge this council to lead a

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transition to a frequent, free

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and fair model, eliminate fares

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to speed up boarding, and

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redirect those collection

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savings into an onboard safe

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ambassador and mandatory end of

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run sweeps to address safety

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and loop riding to replace the

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revenue. I propose that we

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establish a regional transit

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payroll tax on our wealthiest

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corporate employers. Treat

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transit as a public utility? It

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is, and we will decongest our

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roads and meet our climate

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goals.

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Thank you. I appreciate your

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public comment and I apologize

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for having to cut you off, but

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I, did receive your written

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public comments and we will

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share those with the committee

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if we haven

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t already. And as

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well as Metro. Thank you. Any

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other.

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Um, I

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m not seeing any other

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hands raised at this time.

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Chair.

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Great. Thank you. All right. We

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will close public comment.

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Next, uh, we will have the

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opportunity to hear from our

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general manager. Um, Michelle

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Allison, on the latest and

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greatest for Metro. Thank you.

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Thank you so much for having us

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here today. Thank you, chair,

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and members of the committee.

290
00:09:07,967 --> 00:09:09,568
It

291
00:09:09,568 --> 00:09:11,704
s really good to be back.

292
00:09:11,704 --> 00:09:13,239
After a busy couple of weeks,

293
00:09:13,239 --> 00:09:14,274
Metro, as you noted, Metro and

294
00:09:14,274 --> 00:09:15,574
our transit partners really

295
00:09:15,574 --> 00:09:18,311
rose to the occasion for the

296
00:09:18,311 --> 00:09:20,246
World Cup. Anything that moved,

297
00:09:20,246 --> 00:09:21,714
whether it was a boat or a lime

298
00:09:21,714 --> 00:09:22,782
scooter, but especially the

299
00:09:22,782 --> 00:09:24,283
buses and the light rails and

300
00:09:24,283 --> 00:09:25,552
the shuttles, really did the

301
00:09:25,552 --> 00:09:27,870
heavy lifting for our region.

302
00:09:27,870 --> 00:09:28,922
And it was incredible to watch

303
00:09:28,922 --> 00:09:30,900
and see the creativity, the

304
00:09:30,900 --> 00:09:32,910
customer service and the

305
00:09:32,910 --> 00:09:33,326
dedication to the system and to

306
00:09:33,326 --> 00:09:34,494
the region. So hopefully you

307
00:09:34,494 --> 00:09:36,329
all got to experience it as

308
00:09:36,329 --> 00:09:37,530
well. It was quite an energetic

309
00:09:37,530 --> 00:09:38,698
event for us. We

310
00:09:38,698 --> 00:09:40,698
ve also

311
00:09:41,367 --> 00:09:43,302
celebrated Juneteenth and Pride

312
00:09:43,302 --> 00:09:44,604
and the 4th of JULY and the

313
00:09:44,604 --> 00:09:46,272
beginning of baseball season,

314
00:09:46,272 --> 00:09:47,907
and the return of cruise ships.

315
00:09:47,907 --> 00:09:50,900
So no rest for the weary at

316
00:09:50,900 --> 00:09:51,411
Metro. What we are hearing is

317
00:09:51,411 --> 00:09:52,745
that the World Cup fans really

318
00:09:52,745 --> 00:09:53,846
enjoyed the ease of getting to

319
00:09:53,846 --> 00:09:55,815
Seattle Stadium for their

320
00:09:55,815 --> 00:09:57,283
matches, and also really

321
00:09:57,283 --> 00:09:58,851
important to our system that

322
00:09:58,851 --> 00:10:00,353
regular riders were still able

323
00:10:00,353 --> 00:10:01,821
to get to work and to use our

324
00:10:01,821 --> 00:10:03,923
system as well. So really

325
00:10:03,923 --> 00:10:05,292
managing both of those

326
00:10:05,292 --> 00:10:07,292
ridership populations was

327
00:10:07,293 --> 00:10:08,595
really important to us across

328
00:10:08,595 --> 00:10:11,595
six match days, the region

329
00:10:11,931 --> 00:10:13,833
tallied an estimated 3.4

330
00:10:13,833 --> 00:10:15,868
million boardings on King

331
00:10:15,868 --> 00:10:17,736
County Metro and Sound Transit.

332
00:10:17,736 --> 00:10:19,171
Overall, Metro estimates 1.9

333
00:10:19,171 --> 00:10:21,274
million boardings across its

334
00:10:21,274 --> 00:10:23,760
buses, boats, shuttles and

335
00:10:23,760 --> 00:10:25,244
streetcars, and Sound Transit

336
00:10:25,244 --> 00:10:26,779
estimates 1.5 million boardings

337
00:10:26,779 --> 00:10:28,648
on Link light rail. Both the

338
00:10:28,648 --> 00:10:30,216
one and the two line. There are

339
00:10:30,216 --> 00:10:31,584
still watch parties going for

340
00:10:31,584 --> 00:10:32,619
the games this week, and we are

341
00:10:32,619 --> 00:10:33,819
going to encourage people to

342
00:10:33,819 --> 00:10:35,956
use transit to get there and

343
00:10:35,956 --> 00:10:37,757
back. It is still a very, very

344
00:10:37,757 --> 00:10:40,326
energetic Pioneer Square for us

345
00:10:40,326 --> 00:10:41,427
down here in downtown. And as

346
00:10:41,427 --> 00:10:42,662
you noted, chair, later this

347
00:10:42,662 --> 00:10:44,397
fall, we will come back with

348
00:10:44,397 --> 00:10:45,632
more information, both on data,

349
00:10:45,632 --> 00:10:46,999
but also really importantly,

350
00:10:46,999 --> 00:10:47,155
lessons learned. And we

351
00:10:47,155 --> 00:10:48,334
re

352
00:10:48,334 --> 00:10:49,268
considering these lessons not

353
00:10:49,268 --> 00:10:51,237
just for large scale

354
00:10:51,237 --> 00:10:52,772
international events, but also

355
00:10:52,772 --> 00:10:53,973
items that can help our system

356
00:10:53,973 --> 00:10:55,942
every day. How can we help

357
00:10:55,942 --> 00:10:57,760
interagency planning? We did an

358
00:10:57,760 --> 00:10:59,476
incredible amount of work

359
00:10:59,979 --> 00:11:01,480
across jurisdictions, also with

360
00:11:01,480 --> 00:11:03,182
different transit partners. One

361
00:11:03,182 --> 00:11:04,517
of those lessons will live on

362
00:11:04,517 --> 00:11:05,919
so we can continue to improve

363
00:11:05,919 --> 00:11:07,387
the customer experience

364
00:11:07,387 --> 00:11:08,822
regardless of your mode or

365
00:11:08,822 --> 00:11:09,388
transit agency that you depend

366
00:11:09,388 --> 00:11:10,256
on. So we

367
00:11:10,256 --> 00:11:12,324
re looking forward to

368
00:11:12,324 --> 00:11:14,270
reporting back on those lessons

369
00:11:14,270 --> 00:11:15,261
learned. And while the World

370
00:11:15,261 --> 00:11:15,461
Cup has wrapped up, there

371
00:11:15,461 --> 00:11:16,795
s

372
00:11:16,795 --> 00:11:18,899
still a whole lot to be excited

373
00:11:18,899 --> 00:11:20,901
about. As was noted, this is

374
00:11:20,901 --> 00:11:21,268
Disability Pride Month, and i

375
00:11:21,268 --> 00:11:23,360
m

376
00:11:23,360 --> 00:11:24,470
really proud that Metro worked

377
00:11:24,470 --> 00:11:27,207
with our partners to run an

378
00:11:27,207 --> 00:11:28,541
access a match day shuttle for

379
00:11:28,541 --> 00:11:30,109
fans with disabilities so they

380
00:11:30,109 --> 00:11:31,711
could get between light rail

381
00:11:31,711 --> 00:11:33,312
and the Seattle Stadium drop

382
00:11:33,312 --> 00:11:35,881
off more easily. That was used

383
00:11:35,881 --> 00:11:37,750
by several, uh, fans of the

384
00:11:37,750 --> 00:11:39,419
game. So we also experienced

385
00:11:39,419 --> 00:11:40,920
some lessons learned in that

386
00:11:40,920 --> 00:11:43,220
service as well, and will

387
00:11:43,220 --> 00:11:44,256
report out on those. But I also

388
00:11:44,256 --> 00:11:45,792
want to return to the fact that

389
00:11:45,792 --> 00:11:46,892
King County Metro has a long

390
00:11:46,892 --> 00:11:48,661
commitment to this

391
00:11:48,661 --> 00:11:50,129
conversation. We were the first

392
00:11:50,129 --> 00:11:52,298
transit agency in the country

393
00:11:52,298 --> 00:11:53,733
to successfully test and deploy

394
00:11:53,733 --> 00:11:55,733
reliable wheelchair lifts.

395
00:11:57,703 --> 00:11:58,972
Beginning as early as 1978. Our

396
00:11:58,972 --> 00:12:00,730
commitment to getting everyone

397
00:12:00,730 --> 00:12:01,308
to where they need to go,

398
00:12:01,308 --> 00:12:03,760
regardless of the ability,

399
00:12:03,760 --> 00:12:04,900
remains today, and I look

400
00:12:04,900 --> 00:12:05,378
forward to continuing that

401
00:12:05,378 --> 00:12:06,813
conversation about investments

402
00:12:06,813 --> 00:12:08,547
our system needs in planning

403
00:12:08,547 --> 00:12:11,150
and infrastructure to meet this

404
00:12:11,150 --> 00:12:12,318
objective. Starting AUGUST 29th

405
00:12:12,318 --> 00:12:14,354
for our full service change.

406
00:12:14,354 --> 00:12:17,856
There is a lot coming online.

407
00:12:17,856 --> 00:12:20,256
Metro is adding over 140,000

408
00:12:20,393 --> 00:12:22,228
annual service hours for scale.

409
00:12:22,228 --> 00:12:23,529
This is the largest growth in

410
00:12:23,529 --> 00:12:25,398
one of our service chains in

411
00:12:25,398 --> 00:12:26,766
recent years. So this is a very

412
00:12:26,766 --> 00:12:28,468
large investment for our

413
00:12:28,468 --> 00:12:29,802
system. The service change will

414
00:12:29,802 --> 00:12:31,300
mark the full delivery of

415
00:12:31,300 --> 00:12:32,438
service for the Fleet

416
00:12:32,438 --> 00:12:34,240
Connections project in South

417
00:12:34,240 --> 00:12:35,508
King County and Lynnwood Link

418
00:12:35,508 --> 00:12:36,909
Connections project in North

419
00:12:36,909 --> 00:12:38,444
King County, and it will also

420
00:12:38,444 --> 00:12:39,746
deliver nearly all of the

421
00:12:39,746 --> 00:12:41,447
remaining service change for

422
00:12:41,447 --> 00:12:42,782
Eastlink connections. So really

423
00:12:42,782 --> 00:12:44,183
leveraging the infrastructure

424
00:12:44,183 --> 00:12:45,385
of Sound Transit and then

425
00:12:45,385 --> 00:12:46,652
adding new connections in

426
00:12:46,652 --> 00:12:48,521
neighborhoods so people can

427
00:12:48,521 --> 00:12:50,456
really experience that trip

428
00:12:50,456 --> 00:12:52,240
downtown on light rail and also

429
00:12:52,240 --> 00:12:53,590
more neighborhood and node

430
00:12:53,590 --> 00:12:55,294
connections to serve their

431
00:12:55,294 --> 00:12:57,397
mobility needs. A couple of

432
00:12:57,397 --> 00:12:59,331
examples of the scale of this

433
00:12:59,331 --> 00:13:00,900
investment include 13 routes

434
00:13:00,900 --> 00:13:02,435
that are more frequent. We know

435
00:13:02,435 --> 00:13:03,360
frequency really is the name of

436
00:13:03,360 --> 00:13:03,703
the game, so we

437
00:13:03,703 --> 00:13:05,638
re excited to

438
00:13:05,638 --> 00:13:07,239
bring that online. Ten routes

439
00:13:07,239 --> 00:13:09,800
that will run more times of day

440
00:13:09,800 --> 00:13:10,609
and night, three routes with

441
00:13:10,609 --> 00:13:11,844
new weekend service. As we know

442
00:13:11,844 --> 00:13:13,146
from our ridership trends, this

443
00:13:13,146 --> 00:13:13,413
is an incredibly important part

444
00:13:13,413 --> 00:13:14,180
of people

445
00:13:14,180 --> 00:13:16,181
s choice to use

446
00:13:16,181 --> 00:13:17,483
transit more than ever before.

447
00:13:17,483 --> 00:13:18,884
Weekends are becoming an

448
00:13:18,884 --> 00:13:19,510
element of need for us, and so

449
00:13:19,510 --> 00:13:20,553
we

450
00:13:20,553 --> 00:13:21,621
re able to address that to

451
00:13:21,621 --> 00:13:23,489
some extent here. With this

452
00:13:23,489 --> 00:13:25,240
service change, we will also be

453
00:13:25,240 --> 00:13:27,493
bringing on line two new Metro

454
00:13:27,493 --> 00:13:28,828
Flex pilot programs in Auburn

455
00:13:28,828 --> 00:13:29,695
and Federal Way. And we know

456
00:13:29,695 --> 00:13:30,697
that they have been long

457
00:13:30,697 --> 00:13:32,565
awaited. So thanks for your

458
00:13:32,565 --> 00:13:34,600
patience and many others as we

459
00:13:34,600 --> 00:13:37,360
planned. Those now pivoting a

460
00:13:37,360 --> 00:13:39,710
little to our ridership data,

461
00:13:39,710 --> 00:13:40,874
excluding our groundbreaking

462
00:13:40,874 --> 00:13:44,474
numbers for the World Cup in

463
00:13:45,712 --> 00:13:47,180
JUNE, we had 289,000 average

464
00:13:47,180 --> 00:13:49,580
weekday boardings for just

465
00:13:49,749 --> 00:13:51,251
metro buses. In comparison, and

466
00:13:51,251 --> 00:13:52,385
to hold ourselves accountable

467
00:13:52,385 --> 00:13:54,320
to the year over year ridership

468
00:13:54,320 --> 00:13:57,690
growth. This means that we are

469
00:13:57,690 --> 00:13:59,526
2.9% higher than JUNE of 2025,

470
00:13:59,526 --> 00:14:00,860
so that is good news for us.

471
00:14:00,860 --> 00:14:02,128
Thank you for noting the items

472
00:14:02,128 --> 00:14:03,529
on the agenda today. There

473
00:14:03,529 --> 00:14:04,830
could be nothing more important

474
00:14:04,830 --> 00:14:06,331
for us to talk about than how

475
00:14:06,331 --> 00:14:07,900
we are focusing on the safety

476
00:14:07,900 --> 00:14:09,735
of our system. So that is a

477
00:14:09,735 --> 00:14:11,971
very timely and will always be

478
00:14:11,971 --> 00:14:14,400
an important topic for us. And

479
00:14:14,400 --> 00:14:14,841
also the importance of the

480
00:14:14,841 --> 00:14:15,410
Regional Transit Committee

481
00:14:15,410 --> 00:14:16,376
s

482
00:14:16,376 --> 00:14:18,244
conversation on our policy

483
00:14:18,244 --> 00:14:19,679
documents that was introduced

484
00:14:19,679 --> 00:14:21,470
last month. I really

485
00:14:21,470 --> 00:14:22,749
appreciated the feedback that

486
00:14:22,749 --> 00:14:23,983
we heard and really engaged

487
00:14:23,983 --> 00:14:24,851
conversation. Metro

488
00:14:24,851 --> 00:14:26,285
s exploring

489
00:14:26,285 --> 00:14:27,987
opportunities to carry out

490
00:14:27,987 --> 00:14:30,387
earlier and informal engagement

491
00:14:30,856 --> 00:14:32,157
with rtc members in late 2026.

492
00:14:32,157 --> 00:14:33,927
Based on the feedback that we

493
00:14:33,927 --> 00:14:36,462
received at that last meeting,

494
00:14:36,462 --> 00:14:39,199
this engagement will be before

495
00:14:39,199 --> 00:14:41,900
our formal launch of our

496
00:14:41,900 --> 00:14:43,536
engagement with rtc in 2027,

497
00:14:43,536 --> 00:14:45,370
and it will include smaller

498
00:14:45,370 --> 00:14:46,939
meetings, workshops or

499
00:14:46,939 --> 00:14:48,174
invitations to enjoy. To join

500
00:14:48,174 --> 00:14:49,842
us at community engagement

501
00:14:49,842 --> 00:14:51,430
meetings. So stay tuned for

502
00:14:51,430 --> 00:14:52,278
various ways to start the

503
00:14:52,278 --> 00:14:53,212
conversation with us sooner

504
00:14:53,212 --> 00:14:54,347
rather than later. We heard

505
00:14:54,347 --> 00:14:56,148
that as a priority from this

506
00:14:56,148 --> 00:14:57,683
body, so thank you so much for

507
00:14:57,683 --> 00:14:59,850
the opportunity to share both

508
00:14:59,850 --> 00:15:00,286
our successes, but also some of

509
00:15:00,286 --> 00:15:02,550
the challenges that are still

510
00:15:02,550 --> 00:15:02,722
facing us as an organization

511
00:15:02,722 --> 00:15:03,523
and how we

512
00:15:03,523 --> 00:15:04,590
re working to tackle

513
00:15:04,590 --> 00:15:05,157
them together. We appreciate

514
00:15:05,157 --> 00:15:07,157
it.

515
00:15:08,661 --> 00:15:09,295
Thank you so much. Um, just to

516
00:15:09,295 --> 00:15:11,364
flag, if you didn

517
00:15:11,364 --> 00:15:13,233
t catch, um,

518
00:15:13,233 --> 00:15:15,902
what the general manager shared

519
00:15:15,902 --> 00:15:18,270
was that folks who serve on

520
00:15:18,270 --> 00:15:20,373
this board, um, now and this

521
00:15:20,373 --> 00:15:22,508
committee now will have an

522
00:15:22,508 --> 00:15:24,908
opportunity to provide some

523
00:15:26,379 --> 00:15:28,414
feedback and guidance before we

524
00:15:28,414 --> 00:15:30,649
formally launch the work on the

525
00:15:30,649 --> 00:15:32,485
policy documents next year,

526
00:15:32,485 --> 00:15:34,520
because all of you have spent

527
00:15:34,520 --> 00:15:35,788
so much time on these and

528
00:15:35,788 --> 00:15:35,955
received updates. And I think

529
00:15:35,955 --> 00:15:37,890
it

530
00:15:37,890 --> 00:15:39,225
s really, um, it would be

531
00:15:39,225 --> 00:15:39,385
unfortunate to lose that. So

532
00:15:39,385 --> 00:15:41,361
I

533
00:15:41,361 --> 00:15:42,194
m really appreciative that

534
00:15:42,194 --> 00:15:43,295
you are making that

535
00:15:43,295 --> 00:15:45,295
accommodation and really

536
00:15:45,598 --> 00:15:47,998
weaving in our regional

537
00:15:48,434 --> 00:15:48,768
partners. Now, um, before in

538
00:15:48,768 --> 00:15:50,768
case there

539
00:15:51,304 --> 00:15:52,805
s turnover, um, any

540
00:15:52,805 --> 00:15:55,205
questions for our general

541
00:15:58,277 --> 00:15:59,912
manager? And I have, yeah. Yes.

542
00:15:59,912 --> 00:16:01,347
Council member.

543
00:16:01,347 --> 00:16:02,810
Can you hear me? All right.

544
00:16:02,810 --> 00:16:04,160
Yes.

545
00:16:04,160 --> 00:16:05,184
I just had a follow up question

546
00:16:05,184 --> 00:16:05,358
to the presentation. If it

547
00:16:05,358 --> 00:16:06,419
s

548
00:16:06,419 --> 00:16:07,854
all right.

549
00:16:07,854 --> 00:16:09,854
Of course.

550
00:16:10,823 --> 00:16:12,825
Uh, could the director not just

551
00:16:12,825 --> 00:16:14,894
include the number, the raw

552
00:16:14,894 --> 00:16:17,797
number of passengers, but also

553
00:16:17,797 --> 00:16:18,331
the increase in revenue? As

554
00:16:18,331 --> 00:16:19,265
part of that, I

555
00:16:19,265 --> 00:16:20,833
d like to know,

556
00:16:20,833 --> 00:16:22,735
uh, in terms of not just the

557
00:16:22,735 --> 00:16:24,771
physical impact of passengers,

558
00:16:24,771 --> 00:16:26,606
but the financial impact as

559
00:16:26,606 --> 00:16:28,107
well. So I would like to see a

560
00:16:28,107 --> 00:16:29,708
follow up based upon what the

561
00:16:29,708 --> 00:16:31,277
numbers she gave us today.

562
00:16:31,277 --> 00:16:34,814
Happy to thank you for that

563
00:16:34,814 --> 00:16:36,814
suggestion. Council member.

564
00:16:37,182 --> 00:16:39,582
Thank you. Councilmember von

565
00:16:39,919 --> 00:16:42,855
Reichbauer. All right. I have

566
00:16:42,855 --> 00:16:44,190
also been advised that um,

567
00:16:44,190 --> 00:16:45,224
General manager will be

568
00:16:45,224 --> 00:16:46,191
sticking around for the whole

569
00:16:46,191 --> 00:16:47,994
meeting. So if there are any

570
00:16:47,994 --> 00:16:48,153
follow up questions later, um,

571
00:16:48,153 --> 00:16:48,628
I

572
00:16:48,628 --> 00:16:49,695
m sure she

573
00:16:49,695 --> 00:16:52,950
ll come back to

574
00:16:52,164 --> 00:16:54,667
the table. So thank you so much.

575
00:16:54,667 --> 00:16:56,936
All right. Moving to our next

576
00:16:56,936 --> 00:16:57,136
item, we have a briefing on

577
00:16:57,136 --> 00:16:59,136
Metro

578
00:17:00,306 --> 00:17:02,475
s next stop. Um, I think

579
00:17:02,475 --> 00:17:04,430
we talked about this on several

580
00:17:04,430 --> 00:17:05,878
occasions, but our, uh, the

581
00:17:05,878 --> 00:17:07,647
adopted metro connects long

582
00:17:07,647 --> 00:17:10,283
range plan was not fully

583
00:17:10,283 --> 00:17:13,386
funded. And so in order to

584
00:17:13,386 --> 00:17:15,154
achieve those long term growth

585
00:17:15,154 --> 00:17:16,656
plans, Metro requires

586
00:17:16,656 --> 00:17:17,560
additional funding. So Metro

587
00:17:17,560 --> 00:17:19,560
s

588
00:17:19,858 --> 00:17:22,858
next stop is that planning

589
00:17:24,230 --> 00:17:24,430
process. And I will leave it to

590
00:17:24,430 --> 00:17:26,132
Metro

591
00:17:26,132 --> 00:17:29,132
s chief of staff, Deanna

592
00:17:29,368 --> 00:17:30,903
Martin, to finish. Um, probably

593
00:17:30,903 --> 00:17:32,438
a better explanation of what

594
00:17:32,438 --> 00:17:34,438
that is.

595
00:17:34,774 --> 00:17:35,775
Thank you. Chair. Uh, again, my

596
00:17:35,775 --> 00:17:35,937
name is Deanna Martin. I

597
00:17:35,937 --> 00:17:37,143
m

598
00:17:37,143 --> 00:17:38,811
chief of staff at King County

599
00:17:38,811 --> 00:17:40,747
Metro and really glad to be

600
00:17:40,747 --> 00:17:42,448
back this month to share our

601
00:17:42,448 --> 00:17:42,782
enthusiasm for and connect you

602
00:17:42,782 --> 00:17:44,782
with Metro

603
00:17:45,451 --> 00:17:46,118
s next stop. Uh,

604
00:17:46,118 --> 00:17:46,852
next. So we

605
00:17:46,852 --> 00:17:48,287
re getting slides

606
00:17:48,287 --> 00:17:50,757
up. Good. Okay. Next slide

607
00:17:50,757 --> 00:17:52,124
please. So I want to talk to

608
00:17:52,124 --> 00:17:53,326
you about why we did this. You

609
00:17:53,326 --> 00:17:56,429
talked a little bit about that.

610
00:17:56,429 --> 00:17:57,696
Thank you. Um, we have spent a

611
00:17:57,696 --> 00:17:59,999
number of years talking about

612
00:17:59,999 --> 00:18:01,301
recovery from the pandemic and

613
00:18:01,301 --> 00:18:02,100
questions about. So what

614
00:18:02,100 --> 00:18:04,100
s next,

615
00:18:04,304 --> 00:18:05,571
Metro. And if you say you need

616
00:18:05,571 --> 00:18:08,740
more money, you have this

617
00:18:08,740 --> 00:18:09,275
financial cliff coming. What

618
00:18:09,275 --> 00:18:10,977
can you do and what could you

619
00:18:10,977 --> 00:18:12,780
do with additional funding. And

620
00:18:12,780 --> 00:18:13,110
we have worked over the last

621
00:18:13,110 --> 00:18:14,213
year and a half to really

622
00:18:14,213 --> 00:18:14,414
answer that question. With

623
00:18:14,414 --> 00:18:16,282
Metro

624
00:18:16,282 --> 00:18:17,883
s next stop, it shows

625
00:18:17,883 --> 00:18:20,283
what transit improvements we

626
00:18:20,486 --> 00:18:21,821
can implement by 2038. With

627
00:18:21,821 --> 00:18:22,221
that additional funding, it

628
00:18:22,221 --> 00:18:23,756
s

629
00:18:23,756 --> 00:18:24,724
intended to help bridge the gap

630
00:18:24,724 --> 00:18:26,726
between our day to day

631
00:18:26,726 --> 00:18:27,993
operations and the 1 to 2 year

632
00:18:27,993 --> 00:18:29,828
budget, and our long term

633
00:18:29,828 --> 00:18:31,630
vision of Metro Connects. We

634
00:18:31,630 --> 00:18:32,365
wanted to have a product that

635
00:18:32,365 --> 00:18:34,200
we could use both internally

636
00:18:34,200 --> 00:18:35,534
and externally, to point us in

637
00:18:35,534 --> 00:18:37,570
the same direction in the near

638
00:18:37,570 --> 00:18:39,171
term, with the resources we

639
00:18:39,171 --> 00:18:40,706
think we could get, what we

640
00:18:40,706 --> 00:18:43,375
could deliver and how we could

641
00:18:43,375 --> 00:18:44,476
deliver on customer priorities.

642
00:18:44,476 --> 00:18:46,546
And we wanted it to be

643
00:18:46,546 --> 00:18:47,980
optimistic, but also realistic.

644
00:18:47,980 --> 00:18:49,582
Not like Metro Connects, which

645
00:18:49,582 --> 00:18:51,117
we continually talk about this

646
00:18:51,117 --> 00:18:51,517
under unfunded vision that we

647
00:18:51,517 --> 00:18:52,185
have, that we

648
00:18:52,185 --> 00:18:54,185
re never quite

649
00:18:54,220 --> 00:18:54,987
getting to, um, we wanted this

650
00:18:54,987 --> 00:18:56,422
to be something we could

651
00:18:56,422 --> 00:18:57,457
realistically deliver with what

652
00:18:57,457 --> 00:18:59,359
we think we could get in the

653
00:18:59,359 --> 00:19:00,960
next ten years. And we want to

654
00:19:00,960 --> 00:19:02,595
thank many of your city staff

655
00:19:02,595 --> 00:19:04,630
who helped work on this and

656
00:19:04,630 --> 00:19:06,232
develop this with us. Your

657
00:19:06,232 --> 00:19:07,299
perspectives of growth and

658
00:19:07,299 --> 00:19:08,000
transit priorities are

659
00:19:08,000 --> 00:19:08,267
reflected in what you

660
00:19:08,267 --> 00:19:10,169
re going

661
00:19:10,169 --> 00:19:11,704
to see here today. And while

662
00:19:11,704 --> 00:19:12,672
the final document, which you

663
00:19:12,672 --> 00:19:13,720
got a copy of and I

664
00:19:13,720 --> 00:19:15,720
m kind of

665
00:19:15,740 --> 00:19:16,509
showing you here in the in the

666
00:19:16,509 --> 00:19:17,176
packet of materials for the

667
00:19:17,176 --> 00:19:18,611
meeting, it

668
00:19:18,611 --> 00:19:18,877
s supported by a

669
00:19:18,877 --> 00:19:19,412
lot. It

670
00:19:19,412 --> 00:19:20,947
s a primarily

671
00:19:20,947 --> 00:19:22,815
communications piece, but it is

672
00:19:22,815 --> 00:19:24,650
supported by a lot of rigorous

673
00:19:24,650 --> 00:19:26,180
technical work, ensuring we

674
00:19:26,180 --> 00:19:27,653
have a strong and accurate

675
00:19:27,653 --> 00:19:28,888
technical foundation to answer

676
00:19:28,888 --> 00:19:30,589
questions about our funding

677
00:19:30,589 --> 00:19:31,824
future and help start a

678
00:19:31,824 --> 00:19:32,758
conversation about the funding

679
00:19:32,758 --> 00:19:34,160
we need. It

680
00:19:34,160 --> 00:19:35,795
s not a new policy

681
00:19:35,795 --> 00:19:36,996
document. It is built on the

682
00:19:36,996 --> 00:19:38,164
foundation of our adopted

683
00:19:38,164 --> 00:19:39,932
policy documents, which you

684
00:19:39,932 --> 00:19:41,400
heard about last month. The

685
00:19:41,400 --> 00:19:43,936
work we did will help provide

686
00:19:43,936 --> 00:19:45,671
inputs for the policy updates.

687
00:19:45,671 --> 00:19:47,473
It affirms our current approach

688
00:19:47,473 --> 00:19:49,174
and plans, and for the first

689
00:19:49,174 --> 00:19:51,760
time tells the story of what we

690
00:19:51,760 --> 00:19:52,578
do and what we are doing in the

691
00:19:52,578 --> 00:19:53,946
mid-term in a way that we hope

692
00:19:53,946 --> 00:19:56,820
is accessible to multiple

693
00:19:56,820 --> 00:19:58,482
audiences, not just transit

694
00:20:00,553 --> 00:20:02,254
planners. Next slide please. So

695
00:20:02,254 --> 00:20:03,422
the region is changing, and

696
00:20:03,422 --> 00:20:04,623
metro and public

697
00:20:04,623 --> 00:20:06,192
transportation, we think is

698
00:20:06,192 --> 00:20:07,393
really key to connecting

699
00:20:07,393 --> 00:20:08,327
communities. Metro

700
00:20:08,327 --> 00:20:09,428
s next stop

701
00:20:09,428 --> 00:20:12,131
is a tool to help us

702
00:20:12,131 --> 00:20:14,500
communicate our value, confirm

703
00:20:14,500 --> 00:20:15,835
community priorities, identify

704
00:20:15,835 --> 00:20:17,703
investments towards our long

705
00:20:17,703 --> 00:20:19,471
term vision. Metro connects,

706
00:20:19,471 --> 00:20:21,607
update our financial delivery

707
00:20:21,607 --> 00:20:23,309
and growth assumptions. Build

708
00:20:23,309 --> 00:20:24,710
support and trust of partners,

709
00:20:24,710 --> 00:20:26,679
and improve coordination,

710
00:20:26,679 --> 00:20:28,514
clarity and confidence across

711
00:20:28,514 --> 00:20:31,514
Metro and with our partners.

712
00:20:33,152 --> 00:20:34,721
Next slide please. By 2038,

713
00:20:34,721 --> 00:20:37,523
King County is expected to have

714
00:20:37,523 --> 00:20:38,657
almost 244,000 more residents

715
00:20:38,657 --> 00:20:38,812
than today, and that

716
00:20:38,812 --> 00:20:40,393
s

717
00:20:40,393 --> 00:20:41,960
equivalent to 56 people

718
00:20:41,960 --> 00:20:43,363
arriving every day. It

719
00:20:43,363 --> 00:20:43,596
represents an increase in the

720
00:20:43,596 --> 00:20:44,897
county

721
00:20:44,897 --> 00:20:47,297
s population of about

722
00:20:47,733 --> 00:20:49,769
11% over the next 12 years. The

723
00:20:49,769 --> 00:20:52,104
region is also expected to add

724
00:20:52,104 --> 00:20:54,607
231,000 new jobs, which is a

725
00:20:54,607 --> 00:20:56,442
16% increase. That growth will

726
00:20:56,442 --> 00:20:58,430
occur all across King County,

727
00:20:58,430 --> 00:20:59,278
and while nearly one third of

728
00:20:59,278 --> 00:21:01,314
new residents and jobs are

729
00:21:01,314 --> 00:21:02,849
anticipated in Seattle, most

730
00:21:02,849 --> 00:21:04,283
growth the size of growth will

731
00:21:04,283 --> 00:21:05,651
be felt and happen in other

732
00:21:05,651 --> 00:21:08,120
cities and towns across the

733
00:21:08,120 --> 00:21:09,722
region. At the same time,

734
00:21:09,722 --> 00:21:10,990
rising housing costs have

735
00:21:10,990 --> 00:21:12,225
pushed many lower income

736
00:21:12,225 --> 00:21:14,293
households and communities of

737
00:21:14,293 --> 00:21:15,994
color farther from job centers

738
00:21:15,994 --> 00:21:17,696
and frequent transit service,

739
00:21:17,696 --> 00:21:19,310
and these changes reinforce the

740
00:21:19,310 --> 00:21:20,366
need for a transit system that

741
00:21:20,366 --> 00:21:21,801
helps people stay connected to

742
00:21:21,801 --> 00:21:24,201
opportunity, no matter where

743
00:21:24,303 --> 00:21:26,472
they live. In King County. Next

744
00:21:26,472 --> 00:21:26,772
slide might be a familiar

745
00:21:26,772 --> 00:21:27,907
chart. We

746
00:21:27,907 --> 00:21:30,307
ve gone over it

747
00:21:30,409 --> 00:21:31,877
before. Uh, funding is needed

748
00:21:31,877 --> 00:21:32,945
to meet the growth of the

749
00:21:32,945 --> 00:21:33,746
region, and Metro

750
00:21:33,746 --> 00:21:35,114
s next stop

751
00:21:35,114 --> 00:21:37,349
will require more than our

752
00:21:37,349 --> 00:21:39,519
existing resources can provide.

753
00:21:39,519 --> 00:21:41,387
So in this familiar chart, the

754
00:21:41,387 --> 00:21:42,921
blue line equals the total

755
00:21:42,921 --> 00:21:44,991
ending fund balance. According

756
00:21:44,991 --> 00:21:46,959
to our financial plan. And the

757
00:21:46,959 --> 00:21:48,861
red line is our net fund

758
00:21:48,861 --> 00:21:49,929
balance that we have left over.

759
00:21:49,929 --> 00:21:51,997
After accounting for our

760
00:21:51,997 --> 00:21:53,310
reserve requirements. And the

761
00:21:53,310 --> 00:21:53,465
graph illustrates Metro

762
00:21:53,465 --> 00:21:55,340
s

763
00:21:55,340 --> 00:21:56,902
projected ending fund balance

764
00:21:56,902 --> 00:21:59,872
over time, based on our adopted

765
00:21:59,872 --> 00:22:01,673
budget. Of the 2627 budget

766
00:22:01,673 --> 00:22:05,273
cycle, and it was updated for

767
00:22:05,345 --> 00:22:07,413
the MARCH 2026 for forecast.

768
00:22:07,413 --> 00:22:08,781
Metro maintains cash reserves

769
00:22:08,781 --> 00:22:10,490
and carefully planned spending

770
00:22:10,490 --> 00:22:11,884
to balance needs with

771
00:22:11,884 --> 00:22:13,352
resources. However, inflation

772
00:22:13,352 --> 00:22:13,553
means that over the long term,

773
00:22:13,553 --> 00:22:14,887
Metro

774
00:22:14,887 --> 00:22:16,355
s revenues will not keep

775
00:22:16,355 --> 00:22:17,456
pace with rising costs for

776
00:22:17,456 --> 00:22:19,456
staff, operations and

777
00:22:19,959 --> 00:22:21,627
construction projects. Both

778
00:22:21,627 --> 00:22:21,828
lines decrease over time as

779
00:22:21,828 --> 00:22:23,950
Metro

780
00:22:23,950 --> 00:22:23,829
s projected spending

781
00:22:23,829 --> 00:22:25,164
exceeds Metro

782
00:22:25,164 --> 00:22:27,164
s projected

783
00:22:27,400 --> 00:22:29,100
revenue, and our financial plan

784
00:22:29,100 --> 00:22:31,571
projects us not meeting our

785
00:22:31,571 --> 00:22:33,500
reserve requirements by 2031,

786
00:22:33,500 --> 00:22:34,907
and a negative fund balance by

787
00:22:34,907 --> 00:22:36,907
2033 without additional

788
00:22:37,760 --> 00:22:37,976
changes. The investments

789
00:22:37,976 --> 00:22:38,644
contemplated in Metro

790
00:22:38,644 --> 00:22:40,120
s next

791
00:22:40,120 --> 00:22:41,581
stop represent the needs of a

792
00:22:41,581 --> 00:22:42,281
growing region. Metro

793
00:22:42,281 --> 00:22:43,516
s next

794
00:22:43,516 --> 00:22:43,816
stop is designed to continue

795
00:22:43,816 --> 00:22:44,716
the agency

796
00:22:44,716 --> 00:22:46,452
s commitment to

797
00:22:46,452 --> 00:22:47,887
financial responsibility by

798
00:22:47,887 --> 00:22:49,588
carefully prioritizing these

799
00:22:49,588 --> 00:22:50,923
investments, while seeking

800
00:22:50,923 --> 00:22:52,191
resources that have the least

801
00:22:52,191 --> 00:22:54,590
impact on our highest burden

802
00:22:54,590 --> 00:22:57,590
communities in order to deliver

803
00:22:57,229 --> 00:22:59,865
on our promises. Next slide

804
00:22:59,865 --> 00:23:00,799
please. So Metro

805
00:23:00,799 --> 00:23:02,435
s next stop

806
00:23:02,435 --> 00:23:03,636
outlines the investments needed

807
00:23:03,636 --> 00:23:05,738
to create a safer, more

808
00:23:05,738 --> 00:23:07,440
welcoming transit experience,

809
00:23:07,440 --> 00:23:09,840
improve speed and reliability

810
00:23:10,443 --> 00:23:12,845
of trips, expand service and

811
00:23:12,845 --> 00:23:14,914
access to transit. Modernize

812
00:23:14,914 --> 00:23:16,548
customer information tools, and

813
00:23:16,548 --> 00:23:19,548
continue efforts to reduce our

814
00:23:19,918 --> 00:23:22,318
ghg emissions. Next slide

815
00:23:22,621 --> 00:23:23,856
please. And before I describe

816
00:23:23,856 --> 00:23:24,924
the investments we plan to

817
00:23:24,924 --> 00:23:26,910
deliver in greater detail, I

818
00:23:26,910 --> 00:23:28,610
want to share a quote from our

819
00:23:28,610 --> 00:23:30,610
equity cabinet co-chairs,

820
00:23:30,696 --> 00:23:32,231
Sandra Evans and Hina Vara. The

821
00:23:32,231 --> 00:23:33,666
Equity Cabinet has been devoted

822
00:23:33,666 --> 00:23:35,401
to this project for about a

823
00:23:35,401 --> 00:23:37,536
year. Every step of the way.

824
00:23:37,536 --> 00:23:39,380
And they say transit plays a

825
00:23:39,380 --> 00:23:40,906
critical role in helping people

826
00:23:40,906 --> 00:23:42,241
access essential places and

827
00:23:42,241 --> 00:23:43,442
stay connected to their

828
00:23:43,442 --> 00:23:44,443
communities. Metro

829
00:23:44,443 --> 00:23:45,978
s next stop

830
00:23:45,978 --> 00:23:47,246
represents an important step in

831
00:23:47,246 --> 00:23:48,814
planning for that future,

832
00:23:48,814 --> 00:23:50,449
shaped not only by quantitative

833
00:23:50,449 --> 00:23:51,884
data, but also by the voices

834
00:23:51,884 --> 00:23:53,452
and experiences of people in

835
00:23:53,452 --> 00:23:55,554
King County who rely on transit

836
00:23:55,554 --> 00:23:56,856
every day. The Equity Cabinet

837
00:23:56,856 --> 00:23:58,324
did a great job of rolling up

838
00:23:58,324 --> 00:23:59,558
their sleeves to understand how

839
00:23:59,558 --> 00:24:01,293
much her works and what our

840
00:24:01,293 --> 00:24:02,661
constraints and goals are, and

841
00:24:02,661 --> 00:24:04,396
helping make hard choices when

842
00:24:04,396 --> 00:24:05,331
they had to. It was their

843
00:24:05,331 --> 00:24:06,310
leadership that formed the

844
00:24:06,310 --> 00:24:06,365
basis of what we

845
00:24:06,365 --> 00:24:07,533
re

846
00:24:07,533 --> 00:24:08,670
prioritizing in Metro

847
00:24:08,670 --> 00:24:10,670
s next

848
00:24:12,138 --> 00:24:13,505
stop. Next slide please. So

849
00:24:13,505 --> 00:24:15,700
they the equity cabinet were

850
00:24:15,700 --> 00:24:16,976
one of three main engagement

851
00:24:16,976 --> 00:24:18,511
groups. In addition, we had a

852
00:24:18,511 --> 00:24:20,646
partner review board and staff

853
00:24:20,646 --> 00:24:21,847
from local jurisdictions that

854
00:24:21,847 --> 00:24:23,182
were part of more than a dozen

855
00:24:23,182 --> 00:24:25,117
meetings and helped us gather

856
00:24:25,117 --> 00:24:26,518
feedback. As you know, Metro

857
00:24:26,518 --> 00:24:28,321
works closely with community

858
00:24:28,321 --> 00:24:29,855
members, community based

859
00:24:29,855 --> 00:24:31,560
organizations, city

860
00:24:31,560 --> 00:24:32,157
representatives and local

861
00:24:32,157 --> 00:24:33,826
leaders to understand the

862
00:24:33,826 --> 00:24:35,494
issues that matter most across

863
00:24:35,494 --> 00:24:36,962
the region. We have for years,

864
00:24:36,962 --> 00:24:38,765
and so that past engagement in

865
00:24:38,765 --> 00:24:39,965
the research we do also fed

866
00:24:39,965 --> 00:24:40,132
into the investments that

867
00:24:40,132 --> 00:24:41,660
you

868
00:24:41,660 --> 00:24:41,267
re seeing outlined in

869
00:24:41,267 --> 00:24:43,267
Metro

870
00:24:44,503 --> 00:24:47,407
s next stop. Next slide.

871
00:24:47,407 --> 00:24:49,542
Top priorities across all three

872
00:24:49,542 --> 00:24:50,976
engagement groups, where the

873
00:24:50,976 --> 00:24:52,811
participants consistently

874
00:24:52,811 --> 00:24:54,713
identified more service,

875
00:24:54,713 --> 00:24:56,482
improved safety and faster,

876
00:24:56,482 --> 00:24:57,850
more reliable travel times as

877
00:24:57,850 --> 00:24:59,919
top priorities for improving

878
00:24:59,919 --> 00:25:01,860
the rider experience. When

879
00:25:01,860 --> 00:25:02,555
asked about whether to

880
00:25:02,555 --> 00:25:03,956
prioritize strengthening the

881
00:25:03,956 --> 00:25:05,758
service we have versus

882
00:25:05,758 --> 00:25:07,793
providing new service and new

883
00:25:07,793 --> 00:25:09,328
places, they supported a more

884
00:25:09,328 --> 00:25:10,696
balanced approach to expanding

885
00:25:10,696 --> 00:25:12,698
service, calling for greater

886
00:25:12,698 --> 00:25:13,799
frequency on key routes and

887
00:25:13,799 --> 00:25:15,634
adding new routes where they

888
00:25:15,634 --> 00:25:16,602
are most needed throughout the

889
00:25:16,602 --> 00:25:18,700
county. We heard that same

890
00:25:18,700 --> 00:25:19,839
message loud and clear people

891
00:25:19,839 --> 00:25:21,373
care deeply about high quality

892
00:25:21,373 --> 00:25:22,307
bus service they can trust to

893
00:25:22,307 --> 00:25:24,509
bring them to their

894
00:25:24,509 --> 00:25:26,509
destinations safely, quickly

895
00:25:26,545 --> 00:25:28,280
and reliably. And that feedback

896
00:25:28,280 --> 00:25:30,490
directly shaped the investments

897
00:25:30,490 --> 00:25:30,249
and priorities included in

898
00:25:30,249 --> 00:25:32,249
Metro

899
00:25:32,285 --> 00:25:33,519
s next stop. Beyond

900
00:25:33,519 --> 00:25:34,921
service, safety and speed and

901
00:25:34,921 --> 00:25:36,155
reliability. We also heard

902
00:25:36,155 --> 00:25:37,790
participants highlight

903
00:25:37,790 --> 00:25:39,790
improving existing flexible

904
00:25:39,891 --> 00:25:41,260
services, such as reducing wait

905
00:25:41,260 --> 00:25:43,660
times and ensuring service

906
00:25:43,962 --> 00:25:45,530
matches advertised expectations

907
00:25:45,530 --> 00:25:47,366
before expanding to new service

908
00:25:47,366 --> 00:25:49,100
areas, better lighting and

909
00:25:49,100 --> 00:25:50,736
safer pathways as important

910
00:25:50,736 --> 00:25:52,371
amenities and more community

911
00:25:52,371 --> 00:25:54,540
transit oriented development at

912
00:25:54,540 --> 00:25:56,800
bus stops. Improved waste

913
00:25:56,800 --> 00:25:58,800
collection, better landscaping

914
00:25:58,100 --> 00:25:59,512
near bus stops and transit

915
00:25:59,512 --> 00:26:01,114
information in more languages

916
00:26:01,114 --> 00:26:02,915
to be easier to understand and

917
00:26:02,915 --> 00:26:04,383
use, including clearer signs,

918
00:26:04,383 --> 00:26:05,885
maps, and simpler tools for

919
00:26:05,885 --> 00:26:07,552
planning, booking and paying

920
00:26:07,552 --> 00:26:08,487
for trips. And we mentioned

921
00:26:08,487 --> 00:26:09,655
some of these details because

922
00:26:09,655 --> 00:26:11,390
those are things we do together

923
00:26:11,390 --> 00:26:12,625
with you and your cities to

924
00:26:12,625 --> 00:26:15,250
make transit more accessible

925
00:26:15,227 --> 00:26:17,629
and work for folks. Next slide

926
00:26:17,629 --> 00:26:18,630
please. So now I

927
00:26:18,630 --> 00:26:18,797
m going to run

928
00:26:18,797 --> 00:26:18,998
through a high level of what

929
00:26:18,998 --> 00:26:19,298
s

930
00:26:19,298 --> 00:26:20,632
in Metro

931
00:26:20,632 --> 00:26:22,101
s next stop. If we had

932
00:26:22,101 --> 00:26:23,502
additional funding and what are

933
00:26:23,502 --> 00:26:24,337
the key things we could

934
00:26:24,337 --> 00:26:25,304
deliver. You

935
00:26:25,304 --> 00:26:27,506
ll see on this

936
00:26:27,506 --> 00:26:30,109
slide the nine new bus routes

937
00:26:30,109 --> 00:26:31,444
for new rapid ride lines, five

938
00:26:31,444 --> 00:26:33,812
more routes running more

939
00:26:33,812 --> 00:26:35,812
frequently, a 12% overall

940
00:26:37,830 --> 00:26:39,118
service increase by 2038. More

941
00:26:39,118 --> 00:26:41,286
midday and weekend service. And

942
00:26:41,286 --> 00:26:42,221
really, what that means is by

943
00:26:42,221 --> 00:26:44,221
implementing these

944
00:26:45,900 --> 00:26:47,900
improvements, 71% of county

945
00:26:47,927 --> 00:26:49,762
residents by 2038, including

946
00:26:49,762 --> 00:26:51,130
80% of residents in priority

947
00:26:51,130 --> 00:26:52,398
equity areas, would live within

948
00:26:52,398 --> 00:26:55,398
a quarter mile of transit

949
00:26:55,668 --> 00:26:57,200
services. In addition, 51% of

950
00:26:57,200 --> 00:26:58,700
King County residents will live

951
00:26:58,700 --> 00:26:59,839
within a quarter mile of

952
00:26:59,839 --> 00:27:01,839
transit, arriving every 15

953
00:27:02,410 --> 00:27:04,443
minutes or better. And also by

954
00:27:04,443 --> 00:27:05,644
2038, nearly 90% of jobs in

955
00:27:05,644 --> 00:27:07,112
King County will be located

956
00:27:07,112 --> 00:27:09,248
within a quarter mile of

957
00:27:09,248 --> 00:27:10,849
transit. Many of these new

958
00:27:10,849 --> 00:27:12,251
routes, while new to riders,

959
00:27:12,251 --> 00:27:14,200
are projects you MAY already be

960
00:27:14,200 --> 00:27:15,387
aware of, new service that will

961
00:27:15,387 --> 00:27:17,155
come online in the next two

962
00:27:17,155 --> 00:27:18,757
years, but our customers will

963
00:27:18,757 --> 00:27:20,493
experience it as new. And we

964
00:27:20,493 --> 00:27:21,827
also need to emphasize we need

965
00:27:21,827 --> 00:27:24,827
those new funds to sustain

966
00:27:26,498 --> 00:27:28,898
those commitments over time.

967
00:27:29,635 --> 00:27:31,170
The reminder. Um, so just a

968
00:27:31,170 --> 00:27:32,472
reminder that when we say nine

969
00:27:32,472 --> 00:27:34,600
new bus routes or five more

970
00:27:34,600 --> 00:27:36,341
routes running every 15 minutes

971
00:27:36,341 --> 00:27:38,644
or more, um, that is determined

972
00:27:38,644 --> 00:27:39,946
using our service guidelines,

973
00:27:39,946 --> 00:27:42,346
sort of their examples,

974
00:27:42,348 --> 00:27:42,815
representative routes and how

975
00:27:42,815 --> 00:27:43,949
we you

976
00:27:43,949 --> 00:27:45,484
ve got an update on how

977
00:27:45,484 --> 00:27:47,820
we do that in your meeting last

978
00:27:47,820 --> 00:27:49,188
month. Um, and sort of we have

979
00:27:49,188 --> 00:27:50,589
an approach to how we do that.

980
00:27:50,589 --> 00:27:51,657
The methodology, as well as

981
00:27:51,657 --> 00:27:52,658
using community engagement

982
00:27:52,658 --> 00:27:54,393
feedback to determine which

983
00:27:54,393 --> 00:27:57,960
specific routes those would be

984
00:27:57,960 --> 00:27:59,798
that are getting their. And

985
00:27:59,798 --> 00:28:01,660
that analysis prioritizes

986
00:28:01,660 --> 00:28:02,935
investments based on three

987
00:28:02,935 --> 00:28:04,360
factors. Um, in the service

988
00:28:04,360 --> 00:28:05,904
guidelines, in the following

989
00:28:05,904 --> 00:28:08,741
order. So first is social

990
00:28:08,741 --> 00:28:09,908
equity priority populations or

991
00:28:09,908 --> 00:28:11,776
the proportion of them near a

992
00:28:11,776 --> 00:28:12,978
particular route land use,

993
00:28:12,978 --> 00:28:14,613
which would mean access to

994
00:28:14,613 --> 00:28:16,748
jobs, education, housing and

995
00:28:16,748 --> 00:28:18,500
park and rides and geographic

996
00:28:18,500 --> 00:28:19,451
value, which we define as

997
00:28:19,451 --> 00:28:21,451
connections between activity

998
00:28:23,289 --> 00:28:25,457
centers. So you see our

999
00:28:25,457 --> 00:28:26,859
analysis every year included in

1000
00:28:26,859 --> 00:28:28,160
a summary appendix table in the

1001
00:28:28,160 --> 00:28:29,328
annual system evaluation

1002
00:28:29,328 --> 00:28:30,929
report. So that would give you

1003
00:28:30,929 --> 00:28:31,197
some more specific examples of

1004
00:28:31,197 --> 00:28:32,397
where we

1005
00:28:32,397 --> 00:28:34,397
d prioritize these

1006
00:28:36,350 --> 00:28:37,403
additions. Next slide please.

1007
00:28:37,403 --> 00:28:37,970
Also included in Metro

1008
00:28:37,970 --> 00:28:39,772
s next

1009
00:28:39,772 --> 00:28:41,473
stop is faster and more

1010
00:28:41,473 --> 00:28:43,109
reliable transit by improving

1011
00:28:43,109 --> 00:28:44,510
busy corridors through projects

1012
00:28:44,510 --> 00:28:45,877
that give buses more dedicated

1013
00:28:45,877 --> 00:28:48,130
space on roadways and help

1014
00:28:48,130 --> 00:28:49,381
transit move more efficiently.

1015
00:28:49,381 --> 00:28:51,450
And these investments mean less

1016
00:28:51,450 --> 00:28:53,418
time waiting at stoplights for

1017
00:28:53,418 --> 00:28:54,853
buses, more consistent arrival

1018
00:28:54,853 --> 00:28:56,956
times, and overall shorter

1019
00:28:56,956 --> 00:28:57,122
travel times for riders. So

1020
00:28:57,122 --> 00:28:58,157
it

1021
00:28:58,157 --> 00:28:59,425
s no secret to many of our

1022
00:28:59,425 --> 00:29:01,600
city partners that with

1023
00:29:01,600 --> 00:29:02,561
dedicated bus lanes and transit

1024
00:29:02,561 --> 00:29:04,960
signal priority on our rapid

1025
00:29:04,960 --> 00:29:05,798
ride and other high ridership

1026
00:29:05,798 --> 00:29:07,533
routes, they move faster and

1027
00:29:07,533 --> 00:29:09,168
more reliably through traffic.

1028
00:29:09,168 --> 00:29:10,202
Although congestion is expected

1029
00:29:10,202 --> 00:29:12,137
to increase in the coming

1030
00:29:12,137 --> 00:29:14,406
years. Transit travel time is

1031
00:29:14,406 --> 00:29:16,800
expected to improve with these

1032
00:29:16,800 --> 00:29:18,430
investments in bus and also

1033
00:29:18,430 --> 00:29:18,911
light rail infrastructure, with

1034
00:29:18,911 --> 00:29:19,478
the investments in Metro

1035
00:29:19,478 --> 00:29:20,913
s next

1036
00:29:20,913 --> 00:29:22,180
stop, we can estimate that our

1037
00:29:22,180 --> 00:29:25,170
travel times are expected to

1038
00:29:25,170 --> 00:29:26,619
improve 4 to 8%, saving riders

1039
00:29:26,619 --> 00:29:28,320
an estimated 3 to 5 minutes per

1040
00:29:28,320 --> 00:29:29,621
trip. And we heard very clearly

1041
00:29:29,621 --> 00:29:31,323
from city staff that we need to

1042
00:29:31,323 --> 00:29:32,758
be aligned on what, where and

1043
00:29:32,758 --> 00:29:34,326
when we work together on a

1044
00:29:34,326 --> 00:29:36,128
range of speed and reliability

1045
00:29:36,128 --> 00:29:37,730
interventions. Metro can make

1046
00:29:37,730 --> 00:29:39,831
everything from the big rapid

1047
00:29:39,831 --> 00:29:41,266
ride projects to corridor

1048
00:29:41,266 --> 00:29:42,801
improvements to spot

1049
00:29:42,801 --> 00:29:45,104
treatments, the small and the

1050
00:29:45,104 --> 00:29:47,439
mighty, all, all and all in

1051
00:29:47,439 --> 00:29:49,410
between. So new rapid ride

1052
00:29:49,410 --> 00:29:50,743
routes that we will deliver in

1053
00:29:50,743 --> 00:29:52,645
the next 13 years, between now

1054
00:29:52,645 --> 00:29:54,113
and 2038 will connect Auburn,

1055
00:29:54,113 --> 00:29:55,847
Kent and Renton on the eye

1056
00:29:55,847 --> 00:29:57,382
line, the University District

1057
00:29:57,382 --> 00:29:59,518
in Belltown on the Jay Line in

1058
00:29:59,518 --> 00:30:01,153
Seattle in South Seattle, and

1059
00:30:01,153 --> 00:30:02,621
Rainier Avenue on the r Line,

1060
00:30:02,621 --> 00:30:05,621
and Bellevue and Kirkland on

1061
00:30:07,794 --> 00:30:10,329
the k line. Next slide please.

1062
00:30:10,329 --> 00:30:11,831
To improve response times and

1063
00:30:11,831 --> 00:30:12,698
incidents, uh incident

1064
00:30:12,698 --> 00:30:13,165
Follow-Up procedures. Metro

1065
00:30:13,165 --> 00:30:14,500
s

1066
00:30:14,500 --> 00:30:15,635
expanding the presence of law

1067
00:30:15,635 --> 00:30:16,902
enforcement and security

1068
00:30:16,902 --> 00:30:17,690
officers across the system, and

1069
00:30:17,690 --> 00:30:17,936
we

1070
00:30:17,936 --> 00:30:19,338
ll talk more about that

1071
00:30:19,338 --> 00:30:20,739
soon. So Metro

1072
00:30:20,739 --> 00:30:22,341
s next stop, in

1073
00:30:22,341 --> 00:30:23,642
partnership with all those

1074
00:30:23,642 --> 00:30:25,477
folks that help us do those

1075
00:30:25,477 --> 00:30:26,879
things, will sustain those

1076
00:30:26,879 --> 00:30:28,647
services and increase them

1077
00:30:28,647 --> 00:30:29,715
slightly. In partnership with

1078
00:30:29,715 --> 00:30:31,450
the King County Department of

1079
00:30:31,450 --> 00:30:32,852
Community and Human Services.

1080
00:30:32,852 --> 00:30:33,852
Our behavioral behavioral

1081
00:30:33,852 --> 00:30:34,753
health specialists will

1082
00:30:34,753 --> 00:30:36,753
continue to provide

1083
00:30:36,956 --> 00:30:38,758
de-escalation support, crisis

1084
00:30:38,758 --> 00:30:40,292
intervention, peer support, and

1085
00:30:40,292 --> 00:30:41,960
connections to social services

1086
00:30:41,960 --> 00:30:43,610
for riders experiencing mental

1087
00:30:43,610 --> 00:30:45,197
health or substance use

1088
00:30:45,197 --> 00:30:46,666
challenges. Our ambassadors

1089
00:30:46,666 --> 00:30:48,600
also often in person

1090
00:30:48,600 --> 00:30:50,602
assistance. Um, and we are

1091
00:30:50,602 --> 00:30:51,703
developing some easier ways for

1092
00:30:51,703 --> 00:30:53,272
riders to report safety

1093
00:30:53,272 --> 00:30:53,472
concerns and other issues in

1094
00:30:53,472 --> 00:30:55,472
Metro

1095
00:30:55,675 --> 00:30:57,109
s next step. So this

1096
00:30:57,109 --> 00:30:58,430
maintains those higher levels

1097
00:30:58,430 --> 00:31:00,345
of safety and security

1098
00:31:00,345 --> 00:31:02,381
investments we operate now. And

1099
00:31:02,381 --> 00:31:03,415
we will sustain some higher

1100
00:31:03,415 --> 00:31:04,149
levels of behavioral health

1101
00:31:04,149 --> 00:31:04,783
specialists in Metro

1102
00:31:04,783 --> 00:31:06,783
s next

1103
00:31:08,200 --> 00:31:08,854
stop. Also, Metro

1104
00:31:08,854 --> 00:31:09,955
s next stop

1105
00:31:09,955 --> 00:31:10,990
will continue our enhanced

1106
00:31:10,990 --> 00:31:11,151
cleaning investments that we

1107
00:31:11,151 --> 00:31:13,151
re

1108
00:31:14,920 --> 00:31:16,361
doing now, including higher bus

1109
00:31:16,361 --> 00:31:19,961
cleaning levels as well as stop

1110
00:31:20,650 --> 00:31:21,333
and station cleaning. So next

1111
00:31:21,333 --> 00:31:21,667
slide please. Metro

1112
00:31:21,667 --> 00:31:23,168
s

1113
00:31:23,168 --> 00:31:25,437
investments go beyond service

1114
00:31:25,437 --> 00:31:27,138
safety, speed and reliability.

1115
00:31:27,138 --> 00:31:28,841
The agency is also improving

1116
00:31:28,841 --> 00:31:30,609
flexible services, rider

1117
00:31:30,609 --> 00:31:32,609
amenities, cleanliness, rider

1118
00:31:32,611 --> 00:31:33,912
information and integrating new

1119
00:31:33,912 --> 00:31:35,547
low emissions vehicles to

1120
00:31:35,547 --> 00:31:37,547
expand our environmentally

1121
00:31:38,517 --> 00:31:40,850
sustainable fleet. So some

1122
00:31:40,850 --> 00:31:40,285
examples of that investment in

1123
00:31:40,285 --> 00:31:42,540
Metro

1124
00:31:42,540 --> 00:31:43,556
s next stop include

1125
00:31:43,556 --> 00:31:44,523
integrating our flexible

1126
00:31:44,523 --> 00:31:45,524
services. We

1127
00:31:45,524 --> 00:31:46,992
re planning for a

1128
00:31:46,992 --> 00:31:48,527
new integrated app that will

1129
00:31:48,527 --> 00:31:50,162
make it easier to plan, book

1130
00:31:50,162 --> 00:31:52,562
across flexible services and

1131
00:31:52,565 --> 00:31:54,660
alongside fixed route services.

1132
00:31:54,660 --> 00:31:55,534
Um, upgraded bus stops and

1133
00:31:55,534 --> 00:31:57,436
transit hubs serving new rapid

1134
00:31:57,436 --> 00:31:59,404
ride lines, link light rail and

1135
00:31:59,404 --> 00:32:01,804
Stride Bus rapid transit

1136
00:32:02,700 --> 00:32:03,575
stations. Continued investment.

1137
00:32:03,575 --> 00:32:04,943
As I mentioned in maintenance

1138
00:32:04,943 --> 00:32:05,878
and cleanliness. So that

1139
00:32:05,878 --> 00:32:08,278
creates a more welcoming

1140
00:32:08,747 --> 00:32:09,915
transit space and also

1141
00:32:09,915 --> 00:32:11,550
mentioned making transit

1142
00:32:11,550 --> 00:32:12,851
information easier to find

1143
00:32:12,851 --> 00:32:14,287
using new digital tools that

1144
00:32:14,287 --> 00:32:17,287
will simplify trip planning and

1145
00:32:17,389 --> 00:32:18,790
fare payment, and included

1146
00:32:18,790 --> 00:32:21,190
investment in new lower

1147
00:32:21,460 --> 00:32:23,596
emission vehicles that we have

1148
00:32:23,596 --> 00:32:24,997
in electric trolley buses,

1149
00:32:24,997 --> 00:32:26,832
battery electric buses and

1150
00:32:26,832 --> 00:32:28,834
hybrid vehicles powered by

1151
00:32:28,834 --> 00:32:30,235
renewable fuels that help

1152
00:32:30,235 --> 00:32:32,635
reduce emissions and improve

1153
00:32:34,673 --> 00:32:35,507
air quality. Next slide please.

1154
00:32:35,507 --> 00:32:36,575
So Metro

1155
00:32:36,575 --> 00:32:38,975
s next stop does

1156
00:32:38,978 --> 00:32:40,912
require additional funding.

1157
00:32:40,912 --> 00:32:42,747
This chart shows the funding

1158
00:32:42,747 --> 00:32:45,160
gap and annual terms to deliver

1159
00:32:45,160 --> 00:32:46,385
and sustain the investments

1160
00:32:46,385 --> 00:32:46,585
that we are promising. In

1161
00:32:46,585 --> 00:32:48,220
Metro

1162
00:32:48,220 --> 00:32:51,220
s next stop, the annual

1163
00:32:51,624 --> 00:32:53,692
funding gap shown here varies

1164
00:32:53,692 --> 00:32:55,692
between 200 million and 600

1165
00:32:57,429 --> 00:32:59,429
million. Between 2031 and 2038.

1166
00:32:59,732 --> 00:33:01,600
The spike in spending in 2033

1167
00:33:01,600 --> 00:33:03,680
and 34 is due to a very large

1168
00:33:03,680 --> 00:33:04,503
fleet replacement, including

1169
00:33:04,503 --> 00:33:06,572
replacing the entire trolley

1170
00:33:06,572 --> 00:33:08,600
fleet. And this funding gap is

1171
00:33:08,600 --> 00:33:08,607
based on all the investments

1172
00:33:08,607 --> 00:33:09,908
outlined in Metro

1173
00:33:09,908 --> 00:33:11,209
s next stop.

1174
00:33:11,209 --> 00:33:12,845
So we are looking at funding

1175
00:33:12,845 --> 00:33:14,914
tools like the King County

1176
00:33:14,914 --> 00:33:16,448
Transportation District, making

1177
00:33:16,448 --> 00:33:18,448
current resources more

1178
00:33:19,417 --> 00:33:21,520
flexible, partnership funds or

1179
00:33:21,520 --> 00:33:23,490
in-kind investments. Additional

1180
00:33:23,490 --> 00:33:24,123
state and federal support, as

1181
00:33:24,123 --> 00:33:25,658
well as Metro

1182
00:33:25,658 --> 00:33:27,359
s fares, fees and

1183
00:33:27,359 --> 00:33:29,527
fines, and how we can leverage

1184
00:33:29,527 --> 00:33:31,664
more resource there. And in

1185
00:33:31,664 --> 00:33:32,664
addition to new revenue, Metro

1186
00:33:32,664 --> 00:33:34,990
continues to find ways to

1187
00:33:34,990 --> 00:33:36,340
control our cost growth

1188
00:33:36,340 --> 00:33:38,300
whenever possible so that we

1189
00:33:38,300 --> 00:33:39,171
can invest more in community.

1190
00:33:39,171 --> 00:33:40,439
And that means exploring

1191
00:33:40,439 --> 00:33:42,141
innovative ways to change how

1192
00:33:42,141 --> 00:33:43,374
services are delivered and

1193
00:33:43,374 --> 00:33:45,430
implementing cost saving

1194
00:33:45,430 --> 00:33:47,460
measures to keep improving how

1195
00:33:47,460 --> 00:33:48,460
much reserves its customers and

1196
00:33:48,460 --> 00:33:48,480
remain worthy of the public

1197
00:33:48,480 --> 00:33:50,480
s

1198
00:33:50,682 --> 00:33:52,117
trust. Growing ridership is

1199
00:33:52,117 --> 00:33:53,652
also critical to support more

1200
00:33:53,652 --> 00:33:54,787
productive service and boost

1201
00:33:54,787 --> 00:33:56,880
our fare revenue, and we

1202
00:33:56,880 --> 00:33:58,488
believe these investments in

1203
00:33:58,924 --> 00:34:02,524
service will help to do that.

1204
00:34:02,861 --> 00:34:04,530
Next slide, please. Metro works

1205
00:34:04,530 --> 00:34:06,264
very closely, as you know, with

1206
00:34:06,264 --> 00:34:07,399
all 39 cities and towns to

1207
00:34:07,399 --> 00:34:08,334
provide transit service

1208
00:34:08,334 --> 00:34:09,368
tailored to each city

1209
00:34:09,368 --> 00:34:10,936
s unique

1210
00:34:10,936 --> 00:34:11,136
needs. And additionally,

1211
00:34:11,136 --> 00:34:12,438
Metro

1212
00:34:12,438 --> 00:34:15,438
s support service in both

1213
00:34:15,841 --> 00:34:17,900
rural and urban areas. Uh, we

1214
00:34:17,900 --> 00:34:19,770
learned from your cities

1215
00:34:19,770 --> 00:34:20,879
throughout this engagement that

1216
00:34:20,879 --> 00:34:22,414
and what we will be doing is

1217
00:34:22,414 --> 00:34:24,349
working to communicate earlier

1218
00:34:24,349 --> 00:34:24,583
and more often with you about

1219
00:34:24,583 --> 00:34:25,717
what we

1220
00:34:25,717 --> 00:34:27,686
re planning and what

1221
00:34:27,686 --> 00:34:29,521
you all are working on to make

1222
00:34:29,521 --> 00:34:31,190
the case for transit with both

1223
00:34:31,190 --> 00:34:32,324
qualitative and quantitative

1224
00:34:32,324 --> 00:34:33,625
data, and set clear

1225
00:34:33,625 --> 00:34:36,280
expectations about how we can

1226
00:34:36,280 --> 00:34:38,130
work well together. We invite

1227
00:34:38,130 --> 00:34:39,832
your partnership, including but

1228
00:34:39,832 --> 00:34:41,667
not limited to, speed and

1229
00:34:41,667 --> 00:34:43,667
reliability improvements,

1230
00:34:43,668 --> 00:34:45,668
flexible services, rider

1231
00:34:45,870 --> 00:34:46,872
amenities, and cleanliness, and

1232
00:34:46,872 --> 00:34:48,573
many of your cities already

1233
00:34:48,573 --> 00:34:49,975
partner with us. So Bellevue,

1234
00:34:49,975 --> 00:34:52,375
Redmond, Kirkland partnering on

1235
00:34:52,511 --> 00:34:53,579
transit demand management. Um,

1236
00:34:53,579 --> 00:34:54,946
working with Snoqualmie and

1237
00:34:54,946 --> 00:34:56,915
North Bend to promote Trailhead

1238
00:34:56,915 --> 00:34:58,450
Direct and the community van. A

1239
00:34:58,450 --> 00:35:00,520
lot of partnership with cities

1240
00:35:00,520 --> 00:35:01,453
during South Link connections

1241
00:35:01,453 --> 00:35:03,789
and that big service change we

1242
00:35:03,789 --> 00:35:05,824
have this fall. Federal Way

1243
00:35:05,824 --> 00:35:07,359
partnering with us to include

1244
00:35:07,359 --> 00:35:09,628
bus stops in their critical

1245
00:35:09,628 --> 00:35:11,290
capital work for 2026 that will

1246
00:35:11,290 --> 00:35:12,998
help riders take advantage of

1247
00:35:12,998 --> 00:35:14,733
new South Link connections.

1248
00:35:14,733 --> 00:35:16,135
Auburn engaging with us on

1249
00:35:16,135 --> 00:35:17,402
Metro Flex pilot zones that

1250
00:35:17,402 --> 00:35:19,171
will work well for their

1251
00:35:19,171 --> 00:35:20,338
residents, as well as with the

1252
00:35:20,338 --> 00:35:20,705
Regional Transit Safety Task

1253
00:35:20,705 --> 00:35:21,373
Force, which we

1254
00:35:21,373 --> 00:35:23,373
ll talk more

1255
00:35:24,543 --> 00:35:26,178
about. So these partnerships

1256
00:35:26,178 --> 00:35:27,512
that we make with all of you,

1257
00:35:27,512 --> 00:35:30,480
they help make our service

1258
00:35:30,480 --> 00:35:31,316
dollars go much further, um, by

1259
00:35:31,316 --> 00:35:32,551
maintaining the roads and

1260
00:35:32,551 --> 00:35:34,551
providing the infrastructure

1261
00:35:35,530 --> 00:35:37,890
needed for a service dollar to

1262
00:35:37,890 --> 00:35:38,257
get people in the speed by

1263
00:35:38,257 --> 00:35:39,825
which they want to get to a

1264
00:35:39,825 --> 00:35:41,590
place and maintain our

1265
00:35:41,590 --> 00:35:43,962
headways. So it comes when

1266
00:35:43,962 --> 00:35:46,131
people expect it to come. And

1267
00:35:46,131 --> 00:35:47,132
that is really needed. So we

1268
00:35:47,132 --> 00:35:50,132
look forward to continuing to

1269
00:35:51,603 --> 00:35:54,139
work with you on that. Okay,

1270
00:35:54,139 --> 00:35:56,475
last almost to the end, this is

1271
00:35:56,475 --> 00:35:57,809
it. So we end with a quote from

1272
00:35:57,809 --> 00:35:59,578
our general manager, Michelle

1273
00:35:59,578 --> 00:36:00,779
Allison, here in the audience.

1274
00:36:00,779 --> 00:36:02,470
Delivering these outcomes will

1275
00:36:02,470 --> 00:36:03,916
require partnership,

1276
00:36:03,916 --> 00:36:05,684
innovation, investment and long

1277
00:36:05,684 --> 00:36:06,919
term collaboration. It will

1278
00:36:06,919 --> 00:36:07,919
require metro local

1279
00:36:07,919 --> 00:36:09,421
governments, community

1280
00:36:09,421 --> 00:36:10,956
organizations, employers and

1281
00:36:10,956 --> 00:36:13,191
writers all working together

1282
00:36:13,191 --> 00:36:13,992
towards shared goals. So the

1283
00:36:13,992 --> 00:36:15,194
ask isn

1284
00:36:15,194 --> 00:36:15,460
t a vote here because

1285
00:36:15,460 --> 00:36:16,429
this isn

1286
00:36:16,429 --> 00:36:17,863
t a policy document.

1287
00:36:17,863 --> 00:36:19,298
But we do want your support and

1288
00:36:19,298 --> 00:36:20,532
partnership to focus on

1289
00:36:20,532 --> 00:36:22,340
delivering these things and

1290
00:36:22,340 --> 00:36:23,502
bringing the benefits to your

1291
00:36:23,502 --> 00:36:24,703
communities, in your budgets.

1292
00:36:24,703 --> 00:36:26,605
In the King County Council

1293
00:36:26,605 --> 00:36:28,307
budget to tell the story with

1294
00:36:28,307 --> 00:36:29,541
us and affirm that Metro has a

1295
00:36:29,541 --> 00:36:29,708
plan. When people ask what

1296
00:36:29,708 --> 00:36:30,976
we

1297
00:36:30,976 --> 00:36:32,845
re doing, we now have a

1298
00:36:32,845 --> 00:36:34,212
community informed answer. We

1299
00:36:34,212 --> 00:36:35,881
feel confident in delivering

1300
00:36:35,881 --> 00:36:37,282
and sustaining with additional

1301
00:36:37,282 --> 00:36:38,830
resources. So Metro

1302
00:36:38,830 --> 00:36:40,830
s next stop

1303
00:36:40,185 --> 00:36:41,854
is a realistic but optimistic

1304
00:36:41,854 --> 00:36:44,824
delivery roadmap that gets us

1305
00:36:44,824 --> 00:36:46,424
closer to Metro Connects. And

1306
00:36:46,424 --> 00:36:47,525
the analysis. As I mentioned

1307
00:36:47,525 --> 00:36:48,760
before, and engagement will be

1308
00:36:48,760 --> 00:36:50,290
the foundation and starting

1309
00:36:50,290 --> 00:36:51,797
point for updates to Metro

1310
00:36:51,797 --> 00:36:51,955
Connects as well. And we

1311
00:36:51,955 --> 00:36:53,531
ll

1312
00:36:53,531 --> 00:36:55,301
continue to engage with you all

1313
00:36:55,301 --> 00:36:56,802
on both. Metro connects the

1314
00:36:56,802 --> 00:36:59,802
Strategic Plan and our service

1315
00:36:59,971 --> 00:37:01,971
guidelines in 2027.

1316
00:37:02,541 --> 00:37:05,176
Great. Thank you so much. Um,

1317
00:37:05,176 --> 00:37:06,311
before we get, um, or open it

1318
00:37:06,311 --> 00:37:07,579
up for questions, I wonder if

1319
00:37:07,579 --> 00:37:09,882
you could share a little bit

1320
00:37:09,882 --> 00:37:11,984
about the time frame that Metro

1321
00:37:11,984 --> 00:37:15,530
is thinking about as it relates

1322
00:37:15,530 --> 00:37:15,253
to that funding fiscal cliff

1323
00:37:15,253 --> 00:37:17,253
that

1324
00:37:20,250 --> 00:37:23,250
s coming up in 2031? Um,

1325
00:37:23,128 --> 00:37:24,963
this will frame that I assume a

1326
00:37:24,963 --> 00:37:27,963
request to the executive or

1327
00:37:29,501 --> 00:37:33,506
the, um, county as a whole. The

1328
00:37:33,506 --> 00:37:35,106
council on how to or what

1329
00:37:35,106 --> 00:37:36,708
investments are needed. Could

1330
00:37:36,708 --> 00:37:39,780
you share a little bit more

1331
00:37:39,780 --> 00:37:41,380
about, um, if you can kind of

1332
00:37:41,380 --> 00:37:43,115
the timing of that and how that

1333
00:37:43,115 --> 00:37:44,182
might frame up some of the

1334
00:37:44,182 --> 00:37:44,350
service guideline work that

1335
00:37:44,350 --> 00:37:45,384
we

1336
00:37:45,384 --> 00:37:47,119
re also going to be taking

1337
00:37:47,119 --> 00:37:48,787
up in the next year or two?

1338
00:37:48,787 --> 00:37:50,210
Yeah. To answer the first part

1339
00:37:50,210 --> 00:37:51,323
of that, which is sort of when

1340
00:37:51,323 --> 00:37:51,473
do we need to know how we

1341
00:37:51,473 --> 00:37:53,580
re

1342
00:37:53,580 --> 00:37:55,527
going to address things before

1343
00:37:55,527 --> 00:37:58,330
we reach that financial cliff?

1344
00:37:58,330 --> 00:37:59,765
I think we are anticipating and

1345
00:37:59,765 --> 00:38:03,365
hope to work with everyone to

1346
00:38:03,635 --> 00:38:05,304
figure out a plan by 2028. Um,

1347
00:38:05,304 --> 00:38:06,538
that is sort of a combination

1348
00:38:06,538 --> 00:38:09,507
of all those various funding

1349
00:38:09,507 --> 00:38:11,610
mechanisms that I laid out. Um,

1350
00:38:11,610 --> 00:38:13,145
if we have that plan by 2028, I

1351
00:38:13,145 --> 00:38:14,980
think that can partner well

1352
00:38:14,980 --> 00:38:16,916
with policy updates and then

1353
00:38:16,916 --> 00:38:18,984
help us avoid having a planning

1354
00:38:18,984 --> 00:38:20,819
conversation in the 2829

1355
00:38:20,819 --> 00:38:22,488
biennium about reducing service

1356
00:38:22,488 --> 00:38:24,455
or delaying growth or making

1357
00:38:24,455 --> 00:38:26,725
other difficult choices about

1358
00:38:26,725 --> 00:38:27,926
that financial cliff. So that

1359
00:38:27,926 --> 00:38:29,561
is our goal would be to have a

1360
00:38:29,561 --> 00:38:31,561
plan by 2028.

1361
00:38:31,630 --> 00:38:32,864
Great. Thank you. Colleagues,

1362
00:38:32,864 --> 00:38:34,766
do you have any questions

1363
00:38:34,766 --> 00:38:35,901
please. If you are online,

1364
00:38:35,901 --> 00:38:37,302
please go ahead and raise your

1365
00:38:37,302 --> 00:38:38,504
hand. If you

1366
00:38:38,504 --> 00:38:40,904
re in person, you

1367
00:38:41,507 --> 00:38:45,707
can just tap me on the shoulder.

1368
00:38:45,844 --> 00:38:47,613
All right. Oh, Councilmember

1369
00:38:47,613 --> 00:38:49,613
Bhargava.

1370
00:38:49,681 --> 00:38:49,849
Yeah. Thank you. Chair Fain I

1371
00:38:49,849 --> 00:38:51,490
m

1372
00:38:51,490 --> 00:38:52,118
going to stay off video just to

1373
00:38:52,118 --> 00:38:53,318
make sure my audio comes

1374
00:38:53,318 --> 00:38:55,421
through. Clearly. Last time

1375
00:38:55,421 --> 00:38:56,455
there were some challenges, but

1376
00:38:56,455 --> 00:38:57,789
I just want to start by saying

1377
00:38:57,789 --> 00:38:59,658
thanks to the presentation. And

1378
00:38:59,658 --> 00:38:59,858
Bellevue really appreciates

1379
00:38:59,858 --> 00:39:01,858
Metro

1380
00:39:02,600 --> 00:39:02,994
s inclusive approach to

1381
00:39:02,994 --> 00:39:04,596
developing Metro

1382
00:39:04,596 --> 00:39:06,596
s next stop.

1383
00:39:06,731 --> 00:39:08,167
Bellevue staff has participated

1384
00:39:08,167 --> 00:39:09,835
in the jurisdictional partner

1385
00:39:09,835 --> 00:39:11,203
meetings, and those meetings

1386
00:39:11,203 --> 00:39:13,338
have provided really meaningful

1387
00:39:13,338 --> 00:39:15,738
opportunities for feedback and

1388
00:39:15,841 --> 00:39:17,208
regional coordination. Metro is

1389
00:39:17,208 --> 00:39:18,644
also really where

1390
00:39:18,644 --> 00:39:20,644
jurisdictional jurisdictions,

1391
00:39:20,779 --> 00:39:22,914
well informed by sharing input

1392
00:39:22,914 --> 00:39:24,449
from the equity cabinet, as

1393
00:39:24,449 --> 00:39:26,685
well as the Partner Review

1394
00:39:26,685 --> 00:39:29,850
Board throughout the process.

1395
00:39:29,121 --> 00:39:30,990
The question I have is, do we

1396
00:39:30,990 --> 00:39:33,725
have clarity on what the cost

1397
00:39:33,725 --> 00:39:36,725
is funding only the existing

1398
00:39:36,829 --> 00:39:39,464
services? Is, and how much of

1399
00:39:39,464 --> 00:39:41,633
that cost is fully funded

1400
00:39:41,633 --> 00:39:43,302
already? And the second

1401
00:39:43,302 --> 00:39:45,302
question, somewhat unrelated,

1402
00:39:46,710 --> 00:39:47,473
is, uh, what is the framework

1403
00:39:47,473 --> 00:39:49,207
that has been used to determine

1404
00:39:49,207 --> 00:39:50,776
the need for growth? And how do

1405
00:39:50,776 --> 00:39:52,978
we know which of those

1406
00:39:52,978 --> 00:39:55,978
components that have been, um,

1407
00:39:57,749 --> 00:40:00,149
outlined are really critical?

1408
00:40:00,786 --> 00:40:03,254
I got two questions. So the

1409
00:40:03,254 --> 00:40:04,256
first one, um, what I think is

1410
00:40:04,256 --> 00:40:05,824
something like, what would it

1411
00:40:05,824 --> 00:40:08,293
cost us to maintain our

1412
00:40:08,293 --> 00:40:10,162
existing service versus growth?

1413
00:40:10,162 --> 00:40:11,296
And so about 90% of the

1414
00:40:11,296 --> 00:40:11,630
estimated costs for Metro

1415
00:40:11,630 --> 00:40:13,431
s

1416
00:40:13,431 --> 00:40:13,632
next stop would maintain

1417
00:40:13,632 --> 00:40:15,100
today

1418
00:40:15,100 --> 00:40:16,201
s service levels. And

1419
00:40:16,201 --> 00:40:17,669
that includes capital

1420
00:40:17,669 --> 00:40:18,770
investments like fleet

1421
00:40:18,770 --> 00:40:21,170
replacement, state of good

1422
00:40:21,507 --> 00:40:23,409
repair, but and excludes things

1423
00:40:23,409 --> 00:40:25,100
like anticipated service

1424
00:40:25,100 --> 00:40:26,378
restoration and growth, new

1425
00:40:26,378 --> 00:40:27,946
rapid ride speed and

1426
00:40:27,946 --> 00:40:29,147
reliability investments,

1427
00:40:29,147 --> 00:40:30,349
facility and passenger

1428
00:40:30,349 --> 00:40:32,349
infrastructure improvements,

1429
00:40:32,718 --> 00:40:34,186
and zero emissions. That was, I

1430
00:40:34,186 --> 00:40:35,988
think, one of the questions,

1431
00:40:35,988 --> 00:40:37,522
um, and then the framework that

1432
00:40:37,522 --> 00:40:38,823
we use to determine the need

1433
00:40:38,823 --> 00:40:41,326
for growth, I think was the

1434
00:40:41,326 --> 00:40:42,661
second one. Um, and you MAY

1435
00:40:42,661 --> 00:40:42,861
remember some of that from last

1436
00:40:42,861 --> 00:40:44,529
month

1437
00:40:44,529 --> 00:40:46,640
s presentation on our

1438
00:40:46,640 --> 00:40:47,832
adopted policies and service

1439
00:40:47,832 --> 00:40:49,300
guidelines. Those really help

1440
00:40:49,300 --> 00:40:51,370
us determine where we add

1441
00:40:51,370 --> 00:40:51,903
service. So within the service

1442
00:40:51,903 --> 00:40:52,370
guidelines, there

1443
00:40:52,370 --> 00:40:54,106
s three

1444
00:40:54,106 --> 00:40:56,107
priorities for investment. The

1445
00:40:56,107 --> 00:40:57,242
first is reducing crowding. The

1446
00:40:57,242 --> 00:40:59,242
second is improving

1447
00:40:59,378 --> 00:41:01,313
reliability. And the third is

1448
00:41:01,313 --> 00:41:02,614
service growth. And within that

1449
00:41:02,614 --> 00:41:03,181
third priority of service

1450
00:41:03,181 --> 00:41:04,249
growth there

1451
00:41:04,249 --> 00:41:06,249
s a prioritization

1452
00:41:07,319 --> 00:41:09,254
approach embedded. Step one is

1453
00:41:09,254 --> 00:41:10,489
determining um sorry. Step one

1454
00:41:10,489 --> 00:41:12,157
for determining that growth is

1455
00:41:12,157 --> 00:41:13,559
to document the gap between

1456
00:41:13,559 --> 00:41:15,560
where we are today and the

1457
00:41:15,560 --> 00:41:17,529
target set in Metro connects.

1458
00:41:17,529 --> 00:41:19,964
And if we see a gap, we track

1459
00:41:19,964 --> 00:41:21,533
it. Once we see which routes

1460
00:41:21,533 --> 00:41:23,635
need service growth to align

1461
00:41:23,635 --> 00:41:25,571
with our vision, then step two

1462
00:41:25,571 --> 00:41:28,239
is to prioritize them based on

1463
00:41:28,239 --> 00:41:30,900
three factors. So first we sort

1464
00:41:30,900 --> 00:41:31,911
them into five categories based

1465
00:41:31,911 --> 00:41:32,878
on their equity score. Next, we

1466
00:41:32,878 --> 00:41:34,312
rank them within these

1467
00:41:34,312 --> 00:41:36,348
categories based on their land

1468
00:41:36,348 --> 00:41:38,116
use score. And then we also use

1469
00:41:38,116 --> 00:41:40,352
a tiebreaker of that geographic

1470
00:41:40,352 --> 00:41:41,553
value. So um, for routes out of

1471
00:41:41,553 --> 00:41:43,688
the same scores across those

1472
00:41:43,688 --> 00:41:44,856
first two measures, which will

1473
00:41:44,856 --> 00:41:46,856
evaluate their connections

1474
00:41:47,459 --> 00:41:48,727
between major activity centers.

1475
00:41:48,727 --> 00:41:50,229
So this provides us with the

1476
00:41:50,229 --> 00:41:51,896
priorities for service growth

1477
00:41:51,896 --> 00:41:54,499
that you find in our annual

1478
00:41:54,499 --> 00:41:55,934
service system evaluation. And

1479
00:41:55,934 --> 00:41:57,703
comes after the priorities of

1480
00:41:57,703 --> 00:41:59,370
reducing crowding and improving

1481
00:41:59,370 --> 00:42:00,238
reliability, because

1482
00:42:00,238 --> 00:42:01,640
essentially, we want current

1483
00:42:01,640 --> 00:42:02,808
services to have the resources

1484
00:42:02,808 --> 00:42:05,808
to function well before adding

1485
00:42:06,278 --> 00:42:08,278
new services.

1486
00:42:10,282 --> 00:42:10,716
All right. Thank you very much.

1487
00:42:10,716 --> 00:42:11,716
Um, I

1488
00:42:11,716 --> 00:42:13,518
m sorry.

1489
00:42:13,518 --> 00:42:15,518
Thank you.

1490
00:42:19,658 --> 00:42:22,658
Councilmember. Okay. I think we

1491
00:42:22,894 --> 00:42:23,294
have, uh, Mayor Mayhew.

1492
00:42:23,294 --> 00:42:25,294
Yes.

1493
00:42:26,131 --> 00:42:28,533
Thank you. Um, just my question

1494
00:42:28,533 --> 00:42:30,535
is around. I know a topic that,

1495
00:42:30,535 --> 00:42:32,171
um, uh, is sort of perennial

1496
00:42:32,171 --> 00:42:32,404
topic that we, we grapple with,

1497
00:42:32,404 --> 00:42:33,705
but I

1498
00:42:33,705 --> 00:42:36,608
ll call it the topic of

1499
00:42:36,608 --> 00:42:38,177
geographic equity. Um, out in

1500
00:42:38,177 --> 00:42:39,544
Snoqualmie, which is the upper

1501
00:42:39,544 --> 00:42:41,460
Snoqualmie Valley. But really

1502
00:42:41,460 --> 00:42:43,446
across the entire Snoqualmie

1503
00:42:43,448 --> 00:42:46,318
Valley, when we measure, um,

1504
00:42:46,318 --> 00:42:48,153
the level of service and

1505
00:42:48,153 --> 00:42:51,123
against sort of metrics and

1506
00:42:51,123 --> 00:42:53,580
compare that, uh, against the

1507
00:42:53,580 --> 00:42:56,161
rest of the metro service area,

1508
00:42:56,161 --> 00:42:58,429
the service level is is really

1509
00:42:58,429 --> 00:43:00,365
substantially below, uh, what

1510
00:43:00,365 --> 00:43:01,466
say an average would be. And

1511
00:43:01,466 --> 00:43:04,303
even some of the other rural

1512
00:43:04,303 --> 00:43:04,502
community areas, um, that

1513
00:43:04,502 --> 00:43:06,502
aren

1514
00:43:06,771 --> 00:43:08,740
t Snoqualmie Valley. So my

1515
00:43:08,740 --> 00:43:11,410
question is, as as we kind of

1516
00:43:11,410 --> 00:43:13,345
look at the policy documents

1517
00:43:13,345 --> 00:43:15,480
that will be behind this next

1518
00:43:15,480 --> 00:43:18,249
round and thinking about this

1519
00:43:18,249 --> 00:43:20,850
presentation, um, can you kind

1520
00:43:20,850 --> 00:43:22,554
of comment on or include in

1521
00:43:22,554 --> 00:43:24,122
that process, uh, perhaps a

1522
00:43:24,122 --> 00:43:25,723
greater discussion of

1523
00:43:25,723 --> 00:43:25,924
geographic equity and how

1524
00:43:25,924 --> 00:43:27,559
that

1525
00:43:27,559 --> 00:43:28,760
s being factored in? You

1526
00:43:28,760 --> 00:43:30,962
know, I know that geographic

1527
00:43:30,962 --> 00:43:33,198
equity is not part of how Metro

1528
00:43:33,198 --> 00:43:35,401
defines the concept of equity

1529
00:43:35,401 --> 00:43:37,680
right now. Um, one thing is

1530
00:43:37,680 --> 00:43:39,270
that if we think about route

1531
00:43:39,270 --> 00:43:41,400
215 and the proposal for that,

1532
00:43:41,400 --> 00:43:43,676
we actually saw that proposal

1533
00:43:43,676 --> 00:43:45,144
cut back even further in order

1534
00:43:45,144 --> 00:43:47,212
to shift service to some of the

1535
00:43:47,212 --> 00:43:49,181
other equity target categories

1536
00:43:49,181 --> 00:43:52,184
that were going after. But, um,

1537
00:43:52,184 --> 00:43:53,552
perhaps just, um, more focus on

1538
00:43:53,552 --> 00:43:54,686
geographic equity. My

1539
00:43:54,686 --> 00:43:56,421
questions, could there be more

1540
00:43:56,421 --> 00:43:57,589
focus on geographic equity,

1541
00:43:57,589 --> 00:43:59,358
particularly for rural

1542
00:43:59,358 --> 00:44:02,358
communities? Uh, up and down

1543
00:44:02,995 --> 00:44:03,795
the Snoqualmie Valley?

1544
00:44:03,795 --> 00:44:05,463
I think that

1545
00:44:05,463 --> 00:44:05,634
s great feedback.

1546
00:44:05,634 --> 00:44:06,631
You

1547
00:44:06,631 --> 00:44:08,700
re right. As we enter the

1548
00:44:08,700 --> 00:44:09,802
policy update conversation. And

1549
00:44:09,802 --> 00:44:11,303
so I think we look forward to

1550
00:44:11,303 --> 00:44:12,704
having more conversations with

1551
00:44:12,704 --> 00:44:14,340
you all as current members of

1552
00:44:14,340 --> 00:44:15,741
rtc through the end of this

1553
00:44:15,741 --> 00:44:17,750
year. Before we start the

1554
00:44:17,750 --> 00:44:18,477
formal engagement, to get more

1555
00:44:18,477 --> 00:44:19,677
of your input about what that

1556
00:44:19,677 --> 00:44:21,460
means to you and what that

1557
00:44:21,460 --> 00:44:22,313
could look like, I mean, one of

1558
00:44:22,313 --> 00:44:24,215
the changes we made in the last

1559
00:44:24,215 --> 00:44:26,285
service guideline update was

1560
00:44:26,285 --> 00:44:27,719
not comparing rural routes with

1561
00:44:27,719 --> 00:44:28,554
urban ones, right? We broke out

1562
00:44:28,554 --> 00:44:29,200
those routes because that

1563
00:44:29,200 --> 00:44:30,689
s not

1564
00:44:30,689 --> 00:44:32,123
a fair comparison. Right? So I

1565
00:44:32,123 --> 00:44:33,858
think we are open to looking at

1566
00:44:33,858 --> 00:44:35,527
how we do that analysis to best

1567
00:44:35,527 --> 00:44:37,196
meet the needs of the King

1568
00:44:37,196 --> 00:44:39,398
County diversity of the King

1569
00:44:39,398 --> 00:44:39,566
County region. And so that

1570
00:44:39,566 --> 00:44:41,366
s

1571
00:44:41,366 --> 00:44:42,768
great feedback that we can dive

1572
00:44:42,768 --> 00:44:44,402
more deeply with you as we get

1573
00:44:44,402 --> 00:44:46,802
into the policy updates.

1574
00:44:46,872 --> 00:44:48,540
Thank you very much.

1575
00:44:48,540 --> 00:44:48,740
Great point. All right. We

1576
00:44:48,740 --> 00:44:50,740
ll

1577
00:44:50,842 --> 00:44:52,744
take this last question and

1578
00:44:52,744 --> 00:44:54,913
note that Council Member Harris

1579
00:44:54,913 --> 00:44:56,615
is here. For the record. Um, go

1580
00:44:56,615 --> 00:44:57,316
ahead, Councilmember.

1581
00:44:57,316 --> 00:44:59,316
Um.

1582
00:44:59,717 --> 00:45:01,787
Thank you. I just do you have

1583
00:45:01,787 --> 00:45:04,956
any kind of, like, intention on

1584
00:45:04,956 --> 00:45:08,493
like a post game of, uh, World

1585
00:45:08,493 --> 00:45:10,493
Cup activities? Um.

1586
00:45:12,197 --> 00:45:12,430
Just. Yeah. Does it make sense

1587
00:45:12,430 --> 00:45:13,231
what I

1588
00:45:13,231 --> 00:45:14,233
m saying?

1589
00:45:14,233 --> 00:45:16,167
Yes.

1590
00:45:16,167 --> 00:45:18,603
Yeah, absolutely. And I know,

1591
00:45:18,603 --> 00:45:20,371
um, we are planning to do that

1592
00:45:20,371 --> 00:45:21,840
at, uh, King County Council and

1593
00:45:21,840 --> 00:45:23,508
the Transportation Committee.

1594
00:45:23,508 --> 00:45:24,343
Uh, in OCTOBER. And that

1595
00:45:24,343 --> 00:45:26,343
s the

1596
00:45:26,778 --> 00:45:27,913
meeting, um, that we are

1597
00:45:27,913 --> 00:45:29,848
looking to set a special

1598
00:45:29,848 --> 00:45:32,117
meeting to potentially do

1599
00:45:32,117 --> 00:45:33,418
another joint meeting so that,

1600
00:45:33,418 --> 00:45:35,453
um, the regional transit

1601
00:45:35,453 --> 00:45:36,588
committee can join in on that.

1602
00:45:36,588 --> 00:45:37,455
Um, did you have anything else

1603
00:45:37,455 --> 00:45:37,689
to add, Deanna?

1604
00:45:37,689 --> 00:45:38,590
I don

1605
00:45:38,590 --> 00:45:40,359
t think so. Well, just.

1606
00:45:40,359 --> 00:45:42,260
I attended three of the games,

1607
00:45:42,260 --> 00:45:42,928
and I just. That

1608
00:45:42,928 --> 00:45:44,960
s not a, like,

1609
00:45:44,960 --> 00:45:44,696
a flex or anything. It

1610
00:45:44,696 --> 00:45:46,696
s just

1611
00:45:47,332 --> 00:45:51,336
that, um, this was sort of a

1612
00:45:51,336 --> 00:45:53,539
stress test, and it felt to me

1613
00:45:53,539 --> 00:45:55,939
anecdotally, like a success

1614
00:45:57,876 --> 00:45:59,344
story, um, largely. And I at

1615
00:45:59,344 --> 00:46:01,790
least in my neck of the woods,

1616
00:46:01,790 --> 00:46:04,820
I think there is a certain

1617
00:46:04,820 --> 00:46:07,820
amount of salesmanship that is

1618
00:46:07,552 --> 00:46:10,552
necessary going forward, um, to

1619
00:46:10,756 --> 00:46:13,240
just get people to understand

1620
00:46:13,240 --> 00:46:13,659
the benefits.. And that

1621
00:46:13,659 --> 00:46:14,993
s

1622
00:46:14,993 --> 00:46:15,326
really all I got.

1623
00:46:15,326 --> 00:46:15,626
Thanks.

1624
00:46:15,626 --> 00:46:16,695
Yeah, i

1625
00:46:16,695 --> 00:46:18,363
m really glad you had

1626
00:46:18,363 --> 00:46:20,164
that experience. I think we do

1627
00:46:20,164 --> 00:46:22,267
feel like it has been a success

1628
00:46:22,267 --> 00:46:23,435
and demonstrates our ability to

1629
00:46:23,435 --> 00:46:23,601
deliver the growth it is we

1630
00:46:23,601 --> 00:46:24,269
re

1631
00:46:24,269 --> 00:46:25,503
promising. In Metro

1632
00:46:25,503 --> 00:46:27,172
s next stop

1633
00:46:27,172 --> 00:46:28,372
and build that, um, positive

1634
00:46:28,372 --> 00:46:30,308
recognition and continue the

1635
00:46:30,308 --> 00:46:32,100
public trust to continue to do

1636
00:46:32,100 --> 00:46:34,212
these things for the region.

1637
00:46:34,212 --> 00:46:36,470
Yes. Thank you. Councilmember.

1638
00:46:36,470 --> 00:46:36,381
That is, uh, something that I

1639
00:46:36,381 --> 00:46:38,160
m

1640
00:46:38,160 --> 00:46:39,351
hoping we can address in our

1641
00:46:39,351 --> 00:46:41,190
follow up meeting, because not

1642
00:46:41,190 --> 00:46:42,821
only was it a success for the

1643
00:46:42,821 --> 00:46:45,230
region, um, as it relates to

1644
00:46:45,230 --> 00:46:47,525
transit, it was, um, just an

1645
00:46:47,525 --> 00:46:49,925
incredible show of safety

1646
00:46:50,429 --> 00:46:54,290
across, um, in and around all

1647
00:46:54,990 --> 00:46:57,235
of the games and the match

1648
00:46:57,235 --> 00:47:00,105
viewing parties. And it was a

1649
00:47:00,105 --> 00:47:02,840
great showcase of what a lot of

1650
00:47:02,840 --> 00:47:04,776
investment can do. Um, and so

1651
00:47:04,776 --> 00:47:05,210
how can we translate that into

1652
00:47:05,210 --> 00:47:06,244
something that

1653
00:47:06,244 --> 00:47:08,244
s more

1654
00:47:09,247 --> 00:47:12,217
maintainable for us here? Um,

1655
00:47:12,217 --> 00:47:14,353
going forward, but not let it

1656
00:47:14,353 --> 00:47:14,886
go? So, uh, we will be doing a

1657
00:47:14,886 --> 00:47:16,210
follow up and I

1658
00:47:16,210 --> 00:47:18,421
ll loop you all

1659
00:47:18,824 --> 00:47:21,593
in, um, on that recap. All

1660
00:47:21,593 --> 00:47:22,694
right. With the time moving

1661
00:47:22,694 --> 00:47:24,229
along here, I want to make sure

1662
00:47:24,229 --> 00:47:25,564
we get to our next item, which

1663
00:47:25,564 --> 00:47:27,799
is the Transit Safety and

1664
00:47:27,799 --> 00:47:29,201
Security briefing. And I think

1665
00:47:29,201 --> 00:47:31,403
we can all agree that ensuring

1666
00:47:31,403 --> 00:47:33,938
that riders and operators feel

1667
00:47:33,938 --> 00:47:35,307
safe is fundamental to our to a

1668
00:47:35,307 --> 00:47:37,707
successful transit system. And

1669
00:47:37,809 --> 00:47:40,112
I think that is what we all saw

1670
00:47:40,112 --> 00:47:41,913
and felt during the World Cup.

1671
00:47:41,913 --> 00:47:43,314
Um, and Metro has made a

1672
00:47:43,314 --> 00:47:44,482
significant number of

1673
00:47:44,482 --> 00:47:45,818
investments in safety and

1674
00:47:45,818 --> 00:47:47,652
security over the past several

1675
00:47:47,652 --> 00:47:49,587
years and is continuing to work

1676
00:47:49,587 --> 00:47:51,189
with regional partners through

1677
00:47:51,189 --> 00:47:53,589
the Regional Transit Safety

1678
00:47:54,826 --> 00:47:56,895
Task Force and supported this

1679
00:47:56,895 --> 00:47:58,895
incredible um coordination

1680
00:47:58,897 --> 00:47:59,970
effort during World Cup. So

1681
00:47:59,970 --> 00:48:00,399
today

1682
00:48:00,399 --> 00:48:02,670
s briefing is a great

1683
00:48:02,670 --> 00:48:03,568
opportunity to understand what

1684
00:48:03,568 --> 00:48:05,568
those investments have

1685
00:48:05,637 --> 00:48:07,605
accomplished and how Metro is

1686
00:48:07,605 --> 00:48:09,374
measuring success, and where we

1687
00:48:09,374 --> 00:48:11,910
have additional work to do. So,

1688
00:48:11,910 --> 00:48:14,120
uh, Deanna Martin will remain,

1689
00:48:14,120 --> 00:48:15,714
um, at the table here, and we

1690
00:48:15,714 --> 00:48:17,983
are joined by Rebecca Frank

1691
00:48:17,983 --> 00:48:18,483
Hauser to update us on Metro

1692
00:48:18,483 --> 00:48:19,917
s

1693
00:48:19,917 --> 00:48:22,917
safety and security efforts. So

1694
00:48:25,757 --> 00:48:27,425
welcome and thank you.

1695
00:48:27,425 --> 00:48:28,693
Thanks. Yeah. Staying here and

1696
00:48:28,693 --> 00:48:29,394
joined by Rebecca. Thanks for

1697
00:48:29,394 --> 00:48:30,128
joining. We

1698
00:48:30,128 --> 00:48:31,463
re grateful for the

1699
00:48:31,463 --> 00:48:31,623
opportunity to share what we

1700
00:48:31,623 --> 00:48:33,623
re

1701
00:48:33,731 --> 00:48:35,330
doing to make our system safer

1702
00:48:35,330 --> 00:48:36,268
and to communicate to our

1703
00:48:36,268 --> 00:48:37,702
riders what Metro has been

1704
00:48:37,702 --> 00:48:38,837
doing, what our plans are to

1705
00:48:38,837 --> 00:48:41,500
continue to address the

1706
00:48:41,500 --> 00:48:42,107
conditions on our system. And I

1707
00:48:42,107 --> 00:48:43,800
know we have some slides that

1708
00:48:43,800 --> 00:48:43,163
are going to be shared, and I

1709
00:48:43,163 --> 00:48:43,841
m

1710
00:48:43,841 --> 00:48:44,543
going to turn it over to

1711
00:48:44,543 --> 00:48:45,544
Rebecca.

1712
00:48:45,544 --> 00:48:45,977
Okay.

1713
00:48:45,977 --> 00:48:46,844
Uh.

1714
00:48:46,844 --> 00:48:47,779
Thank you. Deanna, I

1715
00:48:47,779 --> 00:48:48,413
m Rebecca

1716
00:48:48,413 --> 00:48:48,680
Fankhauser, I

1717
00:48:48,680 --> 00:48:49,581
m Metro

1718
00:48:49,581 --> 00:48:50,849
s chief

1719
00:48:50,849 --> 00:48:52,830
safety officer and director of

1720
00:48:52,830 --> 00:48:54,483
safety, security and quality

1721
00:48:54,553 --> 00:48:54,719
assurance. Uh, I think we

1722
00:48:54,719 --> 00:48:56,388
ll

1723
00:48:56,388 --> 00:48:59,388
move straight into the first

1724
00:49:01,493 --> 00:49:01,859
slide. Thank you. Uh, so at

1725
00:49:01,859 --> 00:49:03,294
Metro, we

1726
00:49:03,294 --> 00:49:05,196
re focused on doing

1727
00:49:05,196 --> 00:49:06,397
what is within our control to

1728
00:49:06,397 --> 00:49:08,733
provide safe, clean and

1729
00:49:08,733 --> 00:49:10,268
reliable service and noting

1730
00:49:10,268 --> 00:49:12,938
that safety is first in that

1731
00:49:12,938 --> 00:49:14,739
list for a reason. Um, so we do

1732
00:49:14,739 --> 00:49:17,242
this by being values driven and

1733
00:49:17,242 --> 00:49:17,402
data informed. Uh, so let

1734
00:49:17,402 --> 00:49:19,402
s

1735
00:49:19,777 --> 00:49:21,613
start with some of our data.

1736
00:49:21,613 --> 00:49:23,281
Uh, the trips that we provide,

1737
00:49:23,281 --> 00:49:24,816
uh, to 1 million people per

1738
00:49:24,816 --> 00:49:26,451
week on Metro are

1739
00:49:26,451 --> 00:49:27,586
overwhelmingly safe when

1740
00:49:27,586 --> 00:49:29,488
incidents on our system do

1741
00:49:29,488 --> 00:49:32,391
occur, uh, employees call into

1742
00:49:32,391 --> 00:49:33,491
the transit control center, um,

1743
00:49:33,491 --> 00:49:35,930
there, they talk to a

1744
00:49:35,930 --> 00:49:37,128
coordinator, which creates a

1745
00:49:37,128 --> 00:49:38,930
coordinator service record. So

1746
00:49:38,930 --> 00:49:40,198
these MAY not reflect every

1747
00:49:40,198 --> 00:49:42,100
single incident that happens on

1748
00:49:42,100 --> 00:49:43,902
our system, but they do reflect

1749
00:49:43,902 --> 00:49:45,504
most incidents and illuminate

1750
00:49:45,504 --> 00:49:48,239
the trends that inform how we

1751
00:49:48,239 --> 00:49:50,409
take action. An incident is

1752
00:49:50,409 --> 00:49:52,900
defined as anything that a bus

1753
00:49:52,900 --> 00:49:54,179
operator needs assistance with,

1754
00:49:54,179 --> 00:49:56,415
ranging from various unlawful

1755
00:49:56,415 --> 00:49:57,582
transit conduct where people

1756
00:49:57,582 --> 00:49:59,418
might be using the bus for the

1757
00:49:59,418 --> 00:50:00,852
purpose of sleeping up to

1758
00:50:00,852 --> 00:50:02,287
criminal activities such as

1759
00:50:02,287 --> 00:50:04,287
assaults, which include

1760
00:50:04,956 --> 00:50:06,956
spitting or unreasonable

1761
00:50:07,250 --> 00:50:08,426
disturbances. So on this graph,

1762
00:50:08,426 --> 00:50:09,861
you can see the coordinator

1763
00:50:09,861 --> 00:50:10,762
service record per million

1764
00:50:10,762 --> 00:50:11,429
boardings. It

1765
00:50:11,429 --> 00:50:12,831
s important to

1766
00:50:12,831 --> 00:50:14,366
note that benchmarking these

1767
00:50:14,366 --> 00:50:15,367
incidents against 1 million

1768
00:50:15,367 --> 00:50:17,401
riders really shows the

1769
00:50:17,401 --> 00:50:19,270
frequency of our incidents

1770
00:50:19,270 --> 00:50:20,438
relative to the millions of

1771
00:50:20,438 --> 00:50:22,438
customer interactions that

1772
00:50:22,440 --> 00:50:23,908
occur each year. That

1773
00:50:23,908 --> 00:50:25,143
perspective supports more

1774
00:50:25,143 --> 00:50:26,745
informed decision making by

1775
00:50:26,745 --> 00:50:28,580
helping distinguish between

1776
00:50:28,580 --> 00:50:30,980
isolated events and systemic

1777
00:50:31,820 --> 00:50:32,684
trends on our system. So Metro

1778
00:50:32,684 --> 00:50:34,319
uses this data to identify

1779
00:50:34,319 --> 00:50:36,880
incident trends along routes,

1780
00:50:36,880 --> 00:50:37,322
locations, time of day, and

1781
00:50:37,322 --> 00:50:38,623
deploys security and law

1782
00:50:38,623 --> 00:50:40,125
enforcement resources

1783
00:50:40,125 --> 00:50:41,793
accordingly. We know this

1784
00:50:41,793 --> 00:50:43,595
approach works because we see

1785
00:50:43,595 --> 00:50:45,797
that our incident rates have

1786
00:50:45,797 --> 00:50:47,199
been declining during the peak

1787
00:50:47,199 --> 00:50:49,101
of the pandemic. You can see

1788
00:50:49,101 --> 00:50:50,168
when the ratio of incidents to

1789
00:50:50,168 --> 00:50:51,603
boardings was uniquely

1790
00:50:51,603 --> 00:50:53,672
pronounced due to low

1791
00:50:53,672 --> 00:50:56,720
ridership. We experienced a

1792
00:50:57,575 --> 00:50:59,477
high of 243 per 1 million

1793
00:50:59,477 --> 00:51:01,146
boardings in JUNE of this year.

1794
00:51:01,146 --> 00:51:04,883
I am pleased to report that we

1795
00:51:04,883 --> 00:51:06,510
had a post-pandemic low of 58

1796
00:51:06,510 --> 00:51:07,619
incidents per million

1797
00:51:07,619 --> 00:51:09,954
boardings, so we know our

1798
00:51:09,954 --> 00:51:11,990
approach is working. This

1799
00:51:11,990 --> 00:51:13,558
reduced rate has been stable

1800
00:51:13,558 --> 00:51:14,826
and continues to trend

1801
00:51:14,826 --> 00:51:15,627
downward, so we

1802
00:51:15,627 --> 00:51:16,761
re continually

1803
00:51:16,761 --> 00:51:16,928
reviewing our trends. We

1804
00:51:16,928 --> 00:51:18,863
re

1805
00:51:18,863 --> 00:51:20,899
adjusting our deployment to

1806
00:51:20,899 --> 00:51:22,400
ensure the right resources are

1807
00:51:22,400 --> 00:51:24,200
put where the right needs are,

1808
00:51:24,200 --> 00:51:25,437
and we continue to work with

1809
00:51:25,437 --> 00:51:27,405
Metro and our partners to

1810
00:51:27,405 --> 00:51:27,572
decrease our incidents. I

1811
00:51:27,572 --> 00:51:29,572
ll

1812
00:51:31,909 --> 00:51:33,979
move to the next slide, please.

1813
00:51:33,979 --> 00:51:35,547
So how we approach safety on

1814
00:51:35,547 --> 00:51:36,982
our system has changed

1815
00:51:36,982 --> 00:51:37,148
significantly over time, and

1816
00:51:37,148 --> 00:51:38,416
we

1817
00:51:38,416 --> 00:51:39,450
re working hard to ensure

1818
00:51:39,450 --> 00:51:40,251
that we show up in the right

1819
00:51:40,251 --> 00:51:43,210
way and with the right

1820
00:51:43,210 --> 00:51:45,421
resources for the situation.

1821
00:51:46,891 --> 00:51:47,920
Next slide. Historically,

1822
00:51:47,920 --> 00:51:48,459
Metro

1823
00:51:48,459 --> 00:51:49,728
s used a traditional

1824
00:51:49,728 --> 00:51:51,930
public safety model, which

1825
00:51:51,930 --> 00:51:53,198
relied heavily on Metro transit

1826
00:51:53,198 --> 00:51:54,332
police and transit security,

1827
00:51:54,332 --> 00:51:56,768
which is illustrated on the

1828
00:51:56,768 --> 00:51:59,637
left of this chart. We have

1829
00:51:59,637 --> 00:52:00,905
moved into more of a care and

1830
00:52:00,905 --> 00:52:01,839
presence model. As you

1831
00:52:01,839 --> 00:52:03,839
ll see,

1832
00:52:04,342 --> 00:52:05,544
um. In 2020, Metro launched the

1833
00:52:05,544 --> 00:52:07,713
safety, security and Fare

1834
00:52:07,713 --> 00:52:09,713
enforcement reform initiative

1835
00:52:09,948 --> 00:52:12,284
that really centered the voices

1836
00:52:12,284 --> 00:52:13,318
of Bipoc and those that

1837
00:52:13,318 --> 00:52:15,120
intersect with other

1838
00:52:15,120 --> 00:52:16,787
marginalized and historically

1839
00:52:16,787 --> 00:52:18,389
underserved communities to help

1840
00:52:18,389 --> 00:52:19,423
reimagine and reform the

1841
00:52:19,423 --> 00:52:21,823
security functions on our

1842
00:52:21,960 --> 00:52:23,462
system. One of our main goals

1843
00:52:23,462 --> 00:52:24,863
is to achieve safety while

1844
00:52:24,863 --> 00:52:26,264
supporting community members

1845
00:52:26,264 --> 00:52:28,399
who have the greatest needs and

1846
00:52:28,399 --> 00:52:30,399
without perpetuating systemic

1847
00:52:30,902 --> 00:52:32,104
racism. Recognizing that not

1848
00:52:32,104 --> 00:52:33,338
every situation needs a law

1849
00:52:33,338 --> 00:52:34,906
enforcement response, the Care

1850
00:52:34,906 --> 00:52:36,341
and Presence model focuses on

1851
00:52:36,341 --> 00:52:37,942
visibility, customer

1852
00:52:37,942 --> 00:52:39,911
engagement, and support for

1853
00:52:39,911 --> 00:52:40,312
transit workers. So we

1854
00:52:40,312 --> 00:52:42,113
ll talk

1855
00:52:42,113 --> 00:52:44,148
about what each of those

1856
00:52:44,148 --> 00:52:45,517
resources, um, the role that

1857
00:52:45,517 --> 00:52:48,252
each of them plays. Go the next

1858
00:52:48,252 --> 00:52:49,721
slide, please. All right. First

1859
00:52:49,721 --> 00:52:52,230
looking at our transit control

1860
00:52:52,230 --> 00:52:53,524
center or the tcc, this is

1861
00:52:53,524 --> 00:52:55,793
really the nerve center of

1862
00:52:55,793 --> 00:52:56,428
metro bus operations. It

1863
00:52:56,428 --> 00:52:57,896
s not

1864
00:52:57,896 --> 00:52:59,297
new, but I think for the

1865
00:52:59,297 --> 00:53:00,132
purpose of this presentation, I

1866
00:53:00,132 --> 00:53:00,298
did want to highlight that

1867
00:53:00,298 --> 00:53:01,320
we

1868
00:53:01,320 --> 00:53:01,266
ve changed how we

1869
00:53:01,266 --> 00:53:03,234
ve

1870
00:53:03,234 --> 00:53:04,569
equipped those resources to be

1871
00:53:04,569 --> 00:53:06,237
even more responsive to our

1872
00:53:06,237 --> 00:53:08,740
writers and our employees. The

1873
00:53:08,740 --> 00:53:10,208
tcc is the main hub and hub for

1874
00:53:10,208 --> 00:53:11,809
anything that employee

1875
00:53:11,809 --> 00:53:13,478
experiences or needs out in the

1876
00:53:13,478 --> 00:53:15,246
field. So the coordinators in

1877
00:53:15,246 --> 00:53:16,681
the tcc support service

1878
00:53:16,681 --> 00:53:18,160
delivery by monitoring bus

1879
00:53:18,160 --> 00:53:19,684
operations, they respond to

1880
00:53:19,684 --> 00:53:21,185
calls for assistance. They

1881
00:53:21,185 --> 00:53:22,120
organize and direct responses,

1882
00:53:22,120 --> 00:53:23,955
and they communicate with

1883
00:53:23,955 --> 00:53:24,989
internal and external parties.

1884
00:53:24,989 --> 00:53:26,658
The operators are trained to

1885
00:53:26,658 --> 00:53:28,927
call the tcc whenever an

1886
00:53:28,927 --> 00:53:29,861
incident occurs, and we have a

1887
00:53:29,861 --> 00:53:30,829
dedicated continuous

1888
00:53:30,829 --> 00:53:31,620
improvement project where we

1889
00:53:31,620 --> 00:53:32,631
ve

1890
00:53:32,631 --> 00:53:34,298
surveyed operators to ensure

1891
00:53:34,298 --> 00:53:36,901
that the tcc is meeting their

1892
00:53:36,901 --> 00:53:38,503
needs. Um, whenever they have

1893
00:53:38,503 --> 00:53:40,400
deployed an emergency alarm,

1894
00:53:40,400 --> 00:53:40,906
which this is the highest level

1895
00:53:40,906 --> 00:53:42,774
of support that can be

1896
00:53:42,774 --> 00:53:44,409
requested from the control

1897
00:53:44,409 --> 00:53:46,211
center. Um, and so we get their

1898
00:53:46,211 --> 00:53:48,713
feedback on the experience and

1899
00:53:48,713 --> 00:53:49,948
what could be improved as a

1900
00:53:49,948 --> 00:53:50,114
result of the findings. We

1901
00:53:50,114 --> 00:53:51,583
re

1902
00:53:51,583 --> 00:53:53,451
working to implement

1903
00:53:53,451 --> 00:53:55,120
recommendations to continue to

1904
00:53:55,120 --> 00:53:57,220
improve how we respond when our

1905
00:53:57,220 --> 00:53:57,188
employees need us most. We

1906
00:53:57,188 --> 00:53:58,156
re

1907
00:53:58,156 --> 00:53:59,524
also making sure that the

1908
00:53:59,524 --> 00:54:01,292
transit control center and our

1909
00:54:01,292 --> 00:54:03,292
service quality supervisors,

1910
00:54:03,461 --> 00:54:05,329
who will see in the next slide,

1911
00:54:05,329 --> 00:54:06,598
um, have trauma informed

1912
00:54:06,598 --> 00:54:08,699
training so that we can lead

1913
00:54:08,699 --> 00:54:10,469
with care in how we respond to

1914
00:54:10,469 --> 00:54:12,469
affected employees.

1915
00:54:13,872 --> 00:54:15,206
Next slide please.

1916
00:54:15,206 --> 00:54:17,509
All right. This is one of our

1917
00:54:17,509 --> 00:54:18,910
service quality supervisors.

1918
00:54:18,910 --> 00:54:20,145
This group works really closely

1919
00:54:20,145 --> 00:54:21,780
with the transit control Center

1920
00:54:21,780 --> 00:54:23,949
to support operators out in the

1921
00:54:23,949 --> 00:54:25,750
field. They proactively monitor

1922
00:54:25,750 --> 00:54:27,485
our transit operations. They

1923
00:54:27,485 --> 00:54:29,187
respond to operator calls for

1924
00:54:29,187 --> 00:54:30,588
assistance and to conditions

1925
00:54:30,588 --> 00:54:32,230
that affect or disrupt the

1926
00:54:32,230 --> 00:54:32,958
efficient delivery of our

1927
00:54:32,958 --> 00:54:34,958
service.

1928
00:54:35,827 --> 00:54:37,827
Next slide.

1929
00:54:37,996 --> 00:54:39,731
Moving into our Metro Transit

1930
00:54:39,731 --> 00:54:40,432
Police, Metro contracts with

1931
00:54:40,432 --> 00:54:40,898
the King County Sheriff

1932
00:54:40,898 --> 00:54:42,734
s

1933
00:54:42,734 --> 00:54:44,769
Department for Metro Transit

1934
00:54:44,769 --> 00:54:44,924
police officers because they

1935
00:54:44,924 --> 00:54:45,570
re

1936
00:54:45,570 --> 00:54:46,571
part of the sheriff

1937
00:54:46,571 --> 00:54:47,839
s office,

1938
00:54:47,839 --> 00:54:49,907
they operate in all parts of

1939
00:54:49,907 --> 00:54:51,343
our region depending on need.

1940
00:54:51,343 --> 00:54:52,811
They not only respond to and

1941
00:54:52,811 --> 00:54:54,110
investigate crimes on transit

1942
00:54:54,110 --> 00:54:55,280
and transit properties, but

1943
00:54:55,280 --> 00:54:57,482
they also work upstream to

1944
00:54:57,482 --> 00:54:58,916
prevent crimes from happening

1945
00:54:58,916 --> 00:55:00,919
on law enforcement side of

1946
00:55:00,919 --> 00:55:02,554
things, the bicycle emphasis

1947
00:55:02,554 --> 00:55:04,389
and enforcement squad of the

1948
00:55:04,389 --> 00:55:06,900
Metro Transit Police conduct

1949
00:55:06,900 --> 00:55:07,659
proactive patrols where they

1950
00:55:07,659 --> 00:55:09,494
address unlawful conduct,

1951
00:55:09,494 --> 00:55:11,696
unlawful transit conduct, and

1952
00:55:11,696 --> 00:55:13,231
respond to 911 calls. Other

1953
00:55:13,231 --> 00:55:15,660
types of policing services that

1954
00:55:15,660 --> 00:55:17,368
Metro Transit Police provide

1955
00:55:17,368 --> 00:55:19,368
includes investigating criminal

1956
00:55:19,804 --> 00:55:21,439
activity and also working with

1957
00:55:21,439 --> 00:55:22,874
partners on complex operations

1958
00:55:22,874 --> 00:55:25,274
for narcotics and weapons

1959
00:55:26,311 --> 00:55:27,812
related criminal offenses.

1960
00:55:27,812 --> 00:55:29,447
Metro Transit Police also has

1961
00:55:29,447 --> 00:55:30,815
Transit Resource Officers.

1962
00:55:30,815 --> 00:55:33,215
These individuals provide more

1963
00:55:33,418 --> 00:55:35,219
of a direct link between the

1964
00:55:35,219 --> 00:55:36,654
community service providers and

1965
00:55:36,654 --> 00:55:36,922
address more complex issues

1966
00:55:36,922 --> 00:55:38,189
that don

1967
00:55:38,189 --> 00:55:40,124
t need typical law

1968
00:55:40,124 --> 00:55:42,124
enforcement response.

1969
00:55:43,561 --> 00:55:45,363
Next slide please.

1970
00:55:45,363 --> 00:55:46,564
All right. Our transit security

1971
00:55:46,564 --> 00:55:48,564
officers are contracted

1972
00:55:48,800 --> 00:55:50,534
personnel that provide security

1973
00:55:50,534 --> 00:55:51,803
presence, deter incidents and

1974
00:55:51,803 --> 00:55:53,803
monitor activities. They

1975
00:55:54,380 --> 00:55:55,373
address behavioral issues and

1976
00:55:55,373 --> 00:55:57,241
assist customers and operators

1977
00:55:57,241 --> 00:55:58,109
with questions and life safety

1978
00:55:58,109 --> 00:55:59,100
concerns.

1979
00:55:59,100 --> 00:56:01,100
They also provide.

1980
00:56:02,814 --> 00:56:04,820
Customer service. Um, to and

1981
00:56:04,820 --> 00:56:05,883
make contact with anyone using

1982
00:56:05,883 --> 00:56:08,820
the bus zone for non transit

1983
00:56:08,820 --> 00:56:09,687
purposes and help move them on.

1984
00:56:09,687 --> 00:56:10,288
In recent years, we

1985
00:56:10,288 --> 00:56:11,289
ve not only

1986
00:56:11,289 --> 00:56:13,570
doubled the number of

1987
00:56:13,570 --> 00:56:14,825
contracted transit safety

1988
00:56:14,825 --> 00:56:16,940
security officers, but further

1989
00:56:16,940 --> 00:56:17,763
increased the number to better

1990
00:56:17,763 --> 00:56:19,697
meet the needs of our system.

1991
00:56:19,697 --> 00:56:20,565
Last year, we relaunched fare

1992
00:56:20,565 --> 00:56:20,730
enforcement, which you

1993
00:56:20,730 --> 00:56:22,730
ll

1994
00:56:22,934 --> 00:56:24,169
recall on our system, which is

1995
00:56:24,169 --> 00:56:27,500
a subset of the contracted

1996
00:56:27,500 --> 00:56:28,206
transit security officers. And

1997
00:56:28,206 --> 00:56:30,341
these are known as fare

1998
00:56:30,341 --> 00:56:31,943
enforcement officers. Uh, fare

1999
00:56:31,943 --> 00:56:33,611
enforcement officers inspect

2000
00:56:33,611 --> 00:56:35,460
fares from all riders and

2001
00:56:35,460 --> 00:56:36,481
educate on fare media and

2002
00:56:36,481 --> 00:56:38,481
policy, which drives

2003
00:56:38,583 --> 00:56:40,485
accountability on the system.

2004
00:56:40,485 --> 00:56:41,586
Our goal is to increase our

2005
00:56:41,586 --> 00:56:43,586
safety presence through

2006
00:56:44,210 --> 00:56:45,123
incremental and continuous

2007
00:56:45,123 --> 00:56:47,123
improvement.

2008
00:56:47,993 --> 00:56:49,494
Next slide please.

2009
00:56:49,494 --> 00:56:50,528
All right. These are two of our

2010
00:56:50,528 --> 00:56:52,528
behavioral health

2011
00:56:53,300 --> 00:56:54,466
Support specialists. These

2012
00:56:54,466 --> 00:56:56,434
teams provide basic needs for

2013
00:56:56,434 --> 00:56:58,470
customers in crisis, which

2014
00:56:58,470 --> 00:57:00,271
often includes food, hygiene

2015
00:57:00,271 --> 00:57:02,390
products or cold weather

2016
00:57:02,390 --> 00:57:03,308
supplies, as well as providing

2017
00:57:03,308 --> 00:57:05,708
connection and referral to

2018
00:57:06,378 --> 00:57:08,280
shelters, housing and case

2019
00:57:08,280 --> 00:57:09,514
management. So they consist of

2020
00:57:09,514 --> 00:57:11,249
a combination of a mental

2021
00:57:11,249 --> 00:57:13,317
health professional and a peer

2022
00:57:13,317 --> 00:57:14,319
who has lived experience with

2023
00:57:14,319 --> 00:57:16,319
housing instability,

2024
00:57:18,623 --> 00:57:21,230
homelessness or addiction. Uh.

2025
00:57:22,994 --> 00:57:25,463
Okay. Next slide please. And

2026
00:57:25,463 --> 00:57:27,131
these are our safe ambassadors.

2027
00:57:27,131 --> 00:57:28,733
Metro safe ambassadors create a

2028
00:57:28,733 --> 00:57:30,501
welcoming presence and provide

2029
00:57:30,501 --> 00:57:32,403
in-person customer service,

2030
00:57:32,403 --> 00:57:34,105
which includes wayfinding and

2031
00:57:34,105 --> 00:57:35,540
fare payment and general metro

2032
00:57:35,540 --> 00:57:36,400
information. Um, they

2033
00:57:36,400 --> 00:57:37,742
re also

2034
00:57:37,742 --> 00:57:39,944
touch points for our employees

2035
00:57:39,944 --> 00:57:42,380
out in the field. Uh, the

2036
00:57:42,380 --> 00:57:44,215
metro. Metro safe Ambassador

2037
00:57:44,215 --> 00:57:45,984
program embodies requests from

2038
00:57:45,984 --> 00:57:47,850
community for not just security

2039
00:57:47,850 --> 00:57:47,785
presence, but it

2040
00:57:47,785 --> 00:57:49,785
s an

2041
00:57:49,987 --> 00:57:51,389
alternative. Um, presence for

2042
00:57:51,389 --> 00:57:53,191
alternative presence as well.

2043
00:57:53,191 --> 00:57:55,660
So I will turn it over to

2044
00:57:55,660 --> 00:57:57,660
Deanna.

2045
00:57:58,929 --> 00:58:00,965
Thanks. Next slide please.

2046
00:58:00,965 --> 00:58:02,534
Addressing security concerns on

2047
00:58:02,534 --> 00:58:04,535
transit or near it is a

2048
00:58:04,535 --> 00:58:06,535
responsibility shared across 20

2049
00:58:06,571 --> 00:58:08,306
metro teams. Multiple King

2050
00:58:08,306 --> 00:58:09,708
County agencies, 39

2051
00:58:09,708 --> 00:58:10,841
jurisdictions, each with their

2052
00:58:10,841 --> 00:58:12,410
own departments and

2053
00:58:12,410 --> 00:58:14,410
partnerships, and many

2054
00:58:14,412 --> 00:58:16,800
communities. So the goal of our

2055
00:58:16,800 --> 00:58:17,648
Safety Emphasis program is to

2056
00:58:17,648 --> 00:58:18,984
strengthen partnerships with

2057
00:58:18,984 --> 00:58:20,685
jurisdictional partners,

2058
00:58:20,685 --> 00:58:22,860
elected leaders, community

2059
00:58:22,860 --> 00:58:24,210
members, community based

2060
00:58:24,210 --> 00:58:25,523
organizations, and businesses

2061
00:58:25,523 --> 00:58:27,192
to develop timely and equitable

2062
00:58:27,192 --> 00:58:29,293
solutions for safe, clean and

2063
00:58:29,293 --> 00:58:31,693
reliable transit. Next slide

2064
00:58:32,263 --> 00:58:34,663
please. Metro Safety Emphasis

2065
00:58:35,233 --> 00:58:36,340
Program was established in 2024

2066
00:58:36,340 --> 00:58:37,635
to bring together these

2067
00:58:37,635 --> 00:58:39,271
different agencies to address

2068
00:58:39,271 --> 00:58:40,605
what some refer to as hot

2069
00:58:40,605 --> 00:58:42,340
spots, or what we like to call

2070
00:58:42,340 --> 00:58:44,876
safety emphasis. Areas in the

2071
00:58:44,876 --> 00:58:46,911
region. Safety emphasis areas

2072
00:58:46,911 --> 00:58:48,646
are identified by a variety of

2073
00:58:48,646 --> 00:58:50,480
data sources holistically,

2074
00:58:50,480 --> 00:58:52,480
including reports from

2075
00:58:52,490 --> 00:58:53,451
employees, formal complaints

2076
00:58:53,451 --> 00:58:54,752
from customers, or community

2077
00:58:54,752 --> 00:58:56,752
based organizations and

2078
00:58:56,921 --> 00:58:58,756
institutions, and work order

2079
00:58:58,756 --> 00:59:00,324
requests. Additional factors

2080
00:59:00,324 --> 00:59:01,960
considered are the quantity,

2081
00:59:01,960 --> 00:59:04,960
severity, and trends of those

2082
00:59:04,996 --> 00:59:05,563
reports. Ridership data, equity

2083
00:59:05,563 --> 00:59:07,310
scores, or who

2084
00:59:07,310 --> 00:59:08,990
s impacted, and

2085
00:59:08,990 --> 00:59:09,267
additional feedback from

2086
00:59:09,267 --> 00:59:11,267
jurisdiction and community

2087
00:59:11,669 --> 00:59:13,705
partners based on research and

2088
00:59:13,705 --> 00:59:15,707
customer feedback. The program

2089
00:59:15,707 --> 00:59:17,508
focuses primarily on the three

2090
00:59:17,508 --> 00:59:19,577
key areas that most impact

2091
00:59:19,577 --> 00:59:21,790
customers sense of safety, the

2092
00:59:21,790 --> 00:59:23,800
physical environment of the

2093
00:59:23,800 --> 00:59:24,982
area, how others in the area

2094
00:59:24,982 --> 00:59:26,584
are behaving, and what is

2095
00:59:26,584 --> 00:59:28,520
communicated as it pertains to

2096
00:59:28,520 --> 00:59:28,686
that area. For what

2097
00:59:28,686 --> 00:59:30,210
s within

2098
00:59:30,210 --> 00:59:31,956
our control. At Metro, this

2099
00:59:31,956 --> 00:59:33,725
looks like facilitating

2100
00:59:33,725 --> 00:59:35,593
localized engagement to bring

2101
00:59:35,593 --> 00:59:37,262
together writers, staff, agency

2102
00:59:37,262 --> 00:59:38,863
and community partners, law

2103
00:59:38,863 --> 00:59:40,531
enforcement and security staff

2104
00:59:40,531 --> 00:59:40,731
and businesses to understand

2105
00:59:40,731 --> 00:59:42,434
what

2106
00:59:42,434 --> 00:59:43,535
s going on its impacts,

2107
00:59:43,535 --> 00:59:45,504
and to generate ideas to

2108
00:59:45,504 --> 00:59:46,804
address what is being

2109
00:59:46,804 --> 00:59:48,507
experienced. Addressing

2110
00:59:48,507 --> 00:59:50,141
physical conditions so that

2111
00:59:50,141 --> 00:59:52,430
getting to, waiting for, and

2112
00:59:52,430 --> 00:59:53,878
using transit feels clean, safe

2113
00:59:53,878 --> 00:59:55,480
and welcoming. By cleaning,

2114
00:59:55,480 --> 00:59:55,747
maintaining and fixing lighting

2115
00:59:55,747 --> 00:59:56,914
on Metro

2116
00:59:56,914 --> 00:59:58,816
s property that we can

2117
00:59:58,816 --> 01:00:00,218
address independently.

2118
01:00:00,218 --> 01:00:01,486
Optimizing presence of

2119
01:00:01,486 --> 01:00:03,288
outreach, security and law

2120
01:00:03,288 --> 01:00:05,557
enforcement teams to improve

2121
01:00:05,557 --> 01:00:06,624
social conditions by increasing

2122
01:00:06,624 --> 01:00:08,193
adherence to the Code of

2123
01:00:08,193 --> 01:00:10,610
Conduct through equitable

2124
01:00:10,610 --> 01:00:11,395
enforcement, as well as placing

2125
01:00:11,395 --> 01:00:12,397
our non enforcement teams in

2126
01:00:12,397 --> 01:00:13,932
areas where they are most

2127
01:00:13,932 --> 01:00:15,466
needed, and strengthening

2128
01:00:15,466 --> 01:00:16,868
communication with the public

2129
01:00:16,868 --> 01:00:19,204
to improve trust in metro

2130
01:00:19,204 --> 01:00:20,872
safety responses by sharing

2131
01:00:20,872 --> 01:00:22,673
with stakeholders what Metro is

2132
01:00:22,673 --> 01:00:23,942
doing to improve safety and

2133
01:00:23,942 --> 01:00:25,209
safety emphasis areas and

2134
01:00:25,209 --> 01:00:26,744
communicating with customers

2135
01:00:26,744 --> 01:00:28,113
their options for how to

2136
01:00:28,113 --> 01:00:29,981
request help with safety

2137
01:00:29,981 --> 01:00:31,516
incidents, concerns and what we

2138
01:00:31,516 --> 01:00:32,917
do with those requests. We have

2139
01:00:32,917 --> 01:00:33,752
some cards that we hand out. I

2140
01:00:33,752 --> 01:00:34,185
brought some if you

2141
01:00:34,185 --> 01:00:36,185
d like to

2142
01:00:36,220 --> 01:00:37,789
pick up some English or Spanish

2143
01:00:37,789 --> 01:00:39,223
little wallet cards that help

2144
01:00:39,223 --> 01:00:41,392
writers know what to do, how to

2145
01:00:41,392 --> 01:00:41,926
report incidents. That includes

2146
01:00:41,926 --> 01:00:42,493
both while they

2147
01:00:42,493 --> 01:00:43,995
re writing the

2148
01:00:43,995 --> 01:00:45,630
service, but also at a stop or

2149
01:00:45,630 --> 01:00:45,830
station. They might be at.

2150
01:00:45,830 --> 01:00:46,798
There

2151
01:00:46,798 --> 01:00:47,650
s a lot that Metro can

2152
01:00:47,650 --> 01:00:48,132
t

2153
01:00:48,132 --> 01:00:48,499
do alone, and we

2154
01:00:48,499 --> 01:00:49,734
ve

2155
01:00:49,734 --> 01:00:51,736
successfully worked with some

2156
01:00:51,736 --> 01:00:53,938
of your teams at your

2157
01:00:53,938 --> 01:00:55,139
jurisdictions, um, to address

2158
01:00:55,139 --> 01:00:56,975
these issues. We welcome that

2159
01:00:56,975 --> 01:00:58,710
additional partnership and more

2160
01:00:58,710 --> 01:00:59,911
opportunities to do that. And

2161
01:00:59,911 --> 01:01:00,211
some of those examples you saw

2162
01:01:00,211 --> 01:01:01,312
on Rebecca

2163
01:01:01,312 --> 01:01:02,680
s slides at the

2164
01:01:02,680 --> 01:01:03,814
Aurora Village Transit Center

2165
01:01:03,814 --> 01:01:05,150
with shoreline and how we

2166
01:01:05,150 --> 01:01:06,817
coordinate resource deployment

2167
01:01:06,817 --> 01:01:08,486
there. The Burien Transit

2168
01:01:08,486 --> 01:01:10,121
Center with Burien, Eastgate

2169
01:01:10,121 --> 01:01:11,590
Park and Ride with Bellevue,

2170
01:01:11,590 --> 01:01:13,925
the Kent James Park and ride

2171
01:01:13,925 --> 01:01:15,193
with Kent. And we are aware

2172
01:01:15,193 --> 01:01:15,627
that Issaquah Highlands parking

2173
01:01:15,627 --> 01:01:16,160
garage that

2174
01:01:16,160 --> 01:01:17,728
s also been

2175
01:01:17,728 --> 01:01:17,896
elevated to this team, and

2176
01:01:17,896 --> 01:01:18,729
we

2177
01:01:18,729 --> 01:01:20,231
re currently working to

2178
01:01:20,231 --> 01:01:22,333
assess what might be needed

2179
01:01:22,333 --> 01:01:23,468
there. So together we can more

2180
01:01:23,468 --> 01:01:25,303
efficiently deploy the

2181
01:01:25,303 --> 01:01:27,205
resources we are investing in

2182
01:01:27,205 --> 01:01:28,640
safety and security to address

2183
01:01:28,640 --> 01:01:30,575
physical conditions and the

2184
01:01:30,575 --> 01:01:32,110
built environment, provide

2185
01:01:32,110 --> 01:01:33,678
appropriate forms of presence

2186
01:01:33,678 --> 01:01:35,447
to promote safety and resolve

2187
01:01:35,447 --> 01:01:36,747
incidents on our system, and

2188
01:01:36,747 --> 01:01:38,830
have accessible public health

2189
01:01:38,830 --> 01:01:39,450
and human and social service

2190
01:01:39,450 --> 01:01:39,618
options available when that

2191
01:01:39,618 --> 01:01:41,386
s

2192
01:01:41,386 --> 01:01:43,788
the right thing to provide to

2193
01:01:43,788 --> 01:01:46,788
an area around transit. Next

2194
01:01:46,891 --> 01:01:49,930
slide please. And at the heart

2195
01:01:49,930 --> 01:01:50,661
of our commitments is

2196
01:01:50,661 --> 01:01:51,997
continuing to focus on how we

2197
01:01:51,997 --> 01:01:54,132
care for our employees and how

2198
01:01:54,132 --> 01:01:55,300
we care for our riders. As

2199
01:01:55,300 --> 01:01:57,301
Rebecca talked about our care

2200
01:01:57,301 --> 01:01:57,468
and presence approach. Well,

2201
01:01:57,468 --> 01:01:58,336
we

2202
01:01:58,336 --> 01:01:59,303
d already been making

2203
01:01:59,303 --> 01:02:00,710
progress. Shawn Jim

2204
01:02:00,710 --> 01:02:02,710
s murder in

2205
01:02:02,474 --> 01:02:04,242
early 2025 was a reckoning that

2206
01:02:04,242 --> 01:02:05,310
more needed to be done. And at

2207
01:02:05,310 --> 01:02:06,945
the direction of King County

2208
01:02:06,945 --> 01:02:09,470
Council, the Regional Safety

2209
01:02:09,470 --> 01:02:10,248
Task Force was established,

2210
01:02:10,248 --> 01:02:11,683
recognizing that while there

2211
01:02:11,683 --> 01:02:12,784
were many things Metro could do

2212
01:02:12,784 --> 01:02:13,417
independently, there

2213
01:02:13,417 --> 01:02:14,619
s also a

2214
01:02:14,619 --> 01:02:15,986
need for us to collectively

2215
01:02:15,986 --> 01:02:18,986
work on the larger safety

2216
01:02:19,624 --> 01:02:21,920
landscape. Next slide please.

2217
01:02:21,920 --> 01:02:22,460
Since then, the task force has

2218
01:02:22,460 --> 01:02:23,894
brought together partners from

2219
01:02:23,894 --> 01:02:26,294
across the region, including

2220
01:02:27,199 --> 01:02:28,866
atu local 587, advocacy and

2221
01:02:28,866 --> 01:02:30,502
community groups, Behavioral

2222
01:02:30,502 --> 01:02:32,270
Health and Alternative Response

2223
01:02:32,270 --> 01:02:34,505
teams, city and county

2224
01:02:34,505 --> 01:02:36,400
officials, law enforcement,

2225
01:02:36,400 --> 01:02:38,400
public health representatives,

2226
01:02:38,242 --> 01:02:39,977
and other transit agencies.

2227
01:02:39,977 --> 01:02:41,579
Last year, more than 110

2228
01:02:41,579 --> 01:02:43,579
organizations and agencies

2229
01:02:43,615 --> 01:02:45,383
participated, including 25

2230
01:02:45,383 --> 01:02:48,383
cities, to inform the creation

2231
01:02:48,453 --> 01:02:50,755
of 158 solutions split into

2232
01:02:50,755 --> 01:02:52,356
regional solutions. 60 of those

2233
01:02:52,356 --> 01:02:54,356
and 98 transit focused

2234
01:02:54,826 --> 01:02:56,930
solutions. So by that we mean

2235
01:02:56,930 --> 01:02:57,261
the transit focused solutions

2236
01:02:57,261 --> 01:02:58,763
are things Metro and Sound

2237
01:02:58,763 --> 01:03:00,398
Transit can really focus on and

2238
01:03:00,398 --> 01:03:02,990
control within our our, our

2239
01:03:02,990 --> 01:03:03,334
sphere. The 60 regional

2240
01:03:03,334 --> 01:03:04,735
solutions are things we really

2241
01:03:04,735 --> 01:03:07,135
need partnership across the

2242
01:03:07,371 --> 01:03:07,705
region to, to implement. And so

2243
01:03:07,705 --> 01:03:08,472
this year we

2244
01:03:08,472 --> 01:03:09,474
ve established

2245
01:03:09,474 --> 01:03:10,842
clear and transparent

2246
01:03:10,842 --> 01:03:12,677
structures to make sure that

2247
01:03:12,677 --> 01:03:12,844
those regional recommendations

2248
01:03:12,844 --> 01:03:13,744
don

2249
01:03:13,744 --> 01:03:15,513
t stay in a binder

2250
01:03:15,513 --> 01:03:17,615
collecting dust, but turn into

2251
01:03:17,615 --> 01:03:18,983
concrete actions. And for the

2252
01:03:18,983 --> 01:03:19,150
transit specific solutions,

2253
01:03:19,150 --> 01:03:20,118
we

2254
01:03:20,118 --> 01:03:22,219
ve already made some

2255
01:03:22,219 --> 01:03:24,219
incredible progress with,

2256
01:03:24,322 --> 01:03:25,823
including purchasing new buses

2257
01:03:25,823 --> 01:03:27,580
with enhanced operator

2258
01:03:27,580 --> 01:03:28,959
partitions and working to

2259
01:03:28,959 --> 01:03:30,762
retrofit our existing fleet,

2260
01:03:30,762 --> 01:03:33,631
which we expect and anticipate

2261
01:03:33,631 --> 01:03:35,132
having complete by 2027.

2262
01:03:35,132 --> 01:03:36,668
Launching a three part series

2263
01:03:36,668 --> 01:03:38,690
of de-escalation training for

2264
01:03:38,690 --> 01:03:40,604
our operators, with more than

2265
01:03:40,604 --> 01:03:42,741
80% having completed the two

2266
01:03:42,741 --> 01:03:45,310
modules and the third on the

2267
01:03:45,310 --> 01:03:46,912
way. Improving how we follow up

2268
01:03:46,912 --> 01:03:48,913
with employees when they have a

2269
01:03:48,913 --> 01:03:50,381
security incident, including

2270
01:03:50,381 --> 01:03:51,449
some of the changes that you

2271
01:03:51,449 --> 01:03:53,218
heard earlier about our transit

2272
01:03:53,218 --> 01:03:54,885
control center, the regional

2273
01:03:54,885 --> 01:03:56,721
solutions expand beyond what

2274
01:03:56,721 --> 01:03:58,656
transit agencies can address

2275
01:03:58,656 --> 01:04:00,392
and include solutions requiring

2276
01:04:00,392 --> 01:04:02,260
coordination between transit

2277
01:04:02,260 --> 01:04:03,794
agencies, law enforcement,

2278
01:04:03,794 --> 01:04:06,130
behavioral health and housing,

2279
01:04:06,130 --> 01:04:08,233
the judicial system, and more

2280
01:04:08,233 --> 01:04:09,734
so, for the regional solutions,

2281
01:04:09,734 --> 01:04:11,369
we have established an

2282
01:04:11,369 --> 01:04:12,737
implementation partnership,

2283
01:04:12,737 --> 01:04:14,672
which is chaired by King County

2284
01:04:14,672 --> 01:04:16,700
Executive Zahilay and our

2285
01:04:16,700 --> 01:04:18,700
General Manager, Michelle

2286
01:04:18,800 --> 01:04:19,677
Allison, and the implementation

2287
01:04:19,677 --> 01:04:19,877
partnership is central. That

2288
01:04:19,877 --> 01:04:21,378
s

2289
01:04:21,378 --> 01:04:23,647
the central entity responsible

2290
01:04:23,647 --> 01:04:25,216
for guiding, prioritization,

2291
01:04:25,216 --> 01:04:27,218
alignment and progress and

2292
01:04:27,218 --> 01:04:28,552
monitoring action taken on

2293
01:04:28,552 --> 01:04:30,888
those regional solutions. So

2294
01:04:30,888 --> 01:04:32,256
last month, that partnership

2295
01:04:32,256 --> 01:04:33,858
met to determine which of the

2296
01:04:33,858 --> 01:04:35,858
60 solutions we should

2297
01:04:35,960 --> 01:04:38,129
prioritize on coordinating for

2298
01:04:38,129 --> 01:04:39,430
more impactful results. 60s a

2299
01:04:39,430 --> 01:04:40,432
lot. And within the next year

2300
01:04:40,432 --> 01:04:41,799
and a half, we wanted to make

2301
01:04:41,799 --> 01:04:42,767
sure we were focusing on the

2302
01:04:42,767 --> 01:04:44,769
things that could have the

2303
01:04:44,769 --> 01:04:46,204
biggest amount of impact with

2304
01:04:46,204 --> 01:04:48,305
the partners that are willing

2305
01:04:48,305 --> 01:04:48,473
to sit at the table with us. So

2306
01:04:48,473 --> 01:04:50,473
we

2307
01:04:50,708 --> 01:04:52,944
re excited that with those

2308
01:04:52,944 --> 01:04:55,212
next steps and from that

2309
01:04:55,212 --> 01:04:56,580
prioritization process, 20

2310
01:04:56,580 --> 01:04:57,849
regional solutions were

2311
01:04:57,849 --> 01:04:58,849
prioritized, we

2312
01:04:58,849 --> 01:05:00,218
re actively

2313
01:05:00,218 --> 01:05:01,286
establishing working groups

2314
01:05:01,286 --> 01:05:02,787
that are going to turn those

2315
01:05:02,787 --> 01:05:04,723
solutions into action plans

2316
01:05:04,723 --> 01:05:06,900
with clear owners timelines and

2317
01:05:06,900 --> 01:05:07,825
operational steps, we can hold

2318
01:05:07,825 --> 01:05:09,160
ourselves accountable to some

2319
01:05:09,160 --> 01:05:10,828
examples of those. Regional

2320
01:05:10,828 --> 01:05:12,296
solutions include, but are not

2321
01:05:12,296 --> 01:05:13,864
limited to, clarifying roles

2322
01:05:13,864 --> 01:05:15,864
and responsibilities of

2323
01:05:16,301 --> 01:05:18,200
enforcement personnel across

2324
01:05:18,200 --> 01:05:19,360
both transit agency and

2325
01:05:19,360 --> 01:05:21,380
security staff, and law

2326
01:05:21,380 --> 01:05:22,573
enforcement personnel.

2327
01:05:22,573 --> 01:05:23,874
Improving safety and security

2328
01:05:23,874 --> 01:05:25,776
coordination at transit sites

2329
01:05:25,776 --> 01:05:27,545
where we have multiple services

2330
01:05:27,545 --> 01:05:29,847
coming into use, a similar

2331
01:05:29,847 --> 01:05:32,830
location, improving safety and

2332
01:05:32,830 --> 01:05:32,817
security coordination. Oh, I

2333
01:05:32,817 --> 01:05:34,252
mentioned that one and

2334
01:05:34,252 --> 01:05:35,453
launching a unified code of

2335
01:05:35,453 --> 01:05:36,888
conduct campaign across

2336
01:05:36,888 --> 01:05:39,900
agencies. So the expectations

2337
01:05:39,900 --> 01:05:41,292
to ride and the acceptability

2338
01:05:41,292 --> 01:05:41,993
of riding should be the same no

2339
01:05:41,993 --> 01:05:42,145
matter what service you

2340
01:05:42,145 --> 01:05:42,927
re

2341
01:05:42,927 --> 01:05:43,394
writing on. So we

2342
01:05:43,394 --> 01:05:44,962
re going to

2343
01:05:44,962 --> 01:05:46,298
work on communicating that more

2344
01:05:46,298 --> 01:05:46,931
clearly to riders across the

2345
01:05:46,931 --> 01:05:48,599
region and what the

2346
01:05:48,599 --> 01:05:50,268
consequences are. Should people

2347
01:05:50,268 --> 01:05:53,868
not be following the code of

2348
01:05:54,139 --> 01:05:55,706
conduct? We also plan to share

2349
01:05:55,706 --> 01:05:58,420
updates on this work with you

2350
01:05:58,420 --> 01:05:59,677
all throughout the process. Um,

2351
01:05:59,677 --> 01:06:01,613
including by presenting to you

2352
01:06:01,613 --> 01:06:03,448
all here and individually or in

2353
01:06:03,448 --> 01:06:04,810
other spaces that you

2354
01:06:04,810 --> 01:06:04,949
d like,

2355
01:06:04,949 --> 01:06:06,183
and through the Regional

2356
01:06:06,183 --> 01:06:07,785
Transit Safety Task Force

2357
01:06:07,785 --> 01:06:09,653
newsletter, which you all

2358
01:06:09,653 --> 01:06:12,653
should be assigned to and

2359
01:06:12,657 --> 01:06:14,626
receive those updates. Next

2360
01:06:14,626 --> 01:06:16,327
slide please. So a little bit

2361
01:06:16,327 --> 01:06:17,629
of a shift. Uh, this was a

2362
01:06:17,629 --> 01:06:17,996
question that had come up. What

2363
01:06:17,996 --> 01:06:19,300
are Metro

2364
01:06:19,300 --> 01:06:21,300
s efforts in

2365
01:06:21,833 --> 01:06:24,233
combating human trafficking. So

2366
01:06:25,669 --> 01:06:26,837
um, since 2018, uh, Metro has

2367
01:06:26,837 --> 01:06:28,339
been very aware and through the

2368
01:06:28,339 --> 01:06:30,141
leadership of past folks on

2369
01:06:30,141 --> 01:06:31,543
King County Council, that there

2370
01:06:31,543 --> 01:06:32,677
is a nexus between human

2371
01:06:32,677 --> 01:06:34,311
trafficking and public

2372
01:06:34,311 --> 01:06:35,647
transportation. We have been

2373
01:06:35,647 --> 01:06:35,880
one of King County, King

2374
01:06:35,880 --> 01:06:36,681
County

2375
01:06:36,681 --> 01:06:38,316
s partners for the

2376
01:06:38,316 --> 01:06:39,550
business, ending Slavery and

2377
01:06:39,550 --> 01:06:39,720
Trafficking campaign that

2378
01:06:39,720 --> 01:06:41,686
s

2379
01:06:41,686 --> 01:06:43,188
designed by and for victims of

2380
01:06:43,188 --> 01:06:43,354
trafficking. So every year

2381
01:06:43,354 --> 01:06:44,255
we

2382
01:06:44,255 --> 01:06:46,590
ve participated in a

2383
01:06:46,590 --> 01:06:47,859
campaign around that. Um, and

2384
01:06:47,859 --> 01:06:49,593
this year, with major sporting

2385
01:06:49,593 --> 01:06:49,794
events like fifa, we know

2386
01:06:49,794 --> 01:06:51,162
there

2387
01:06:51,162 --> 01:06:52,663
s typically an increase

2388
01:06:52,663 --> 01:06:53,998
in both human trafficking,

2389
01:06:53,998 --> 01:06:55,998
including fraudulent and

2390
01:06:56,801 --> 01:06:57,501
exploitative work. So, during

2391
01:06:57,501 --> 01:06:58,200
fifa this year, we

2392
01:06:58,200 --> 01:06:59,336
ve partnered

2393
01:06:59,336 --> 01:07:01,272
with the Seattle Hotel

2394
01:07:01,272 --> 01:07:02,840
Association and best to sponsor

2395
01:07:02,840 --> 01:07:04,742
interior and exterior ads on

2396
01:07:04,742 --> 01:07:06,210
our coaches to create awareness

2397
01:07:06,210 --> 01:07:07,411
of human trafficking and

2398
01:07:07,411 --> 01:07:08,446
connects people with a hotline

2399
01:07:08,446 --> 01:07:11,182
where they can learn more or

2400
01:07:11,182 --> 01:07:14,285
get help if they are a victim.

2401
01:07:14,285 --> 01:07:14,919
Next slide please. As much as

2402
01:07:14,919 --> 01:07:16,520
safety is Metro

2403
01:07:16,520 --> 01:07:17,522
s priority, we

2404
01:07:17,522 --> 01:07:19,924
know you all get a lot of

2405
01:07:19,924 --> 01:07:21,759
feedback on safety and transit

2406
01:07:21,759 --> 01:07:22,493
safety in particular. So we

2407
01:07:22,493 --> 01:07:23,794
want to share a couple of

2408
01:07:23,794 --> 01:07:25,596
resources that can be helpful

2409
01:07:25,596 --> 01:07:28,833
for you as you respond to those

2410
01:07:28,833 --> 01:07:30,268
concerns. Next slide please. We

2411
01:07:30,268 --> 01:07:32,103
need people to report. And I

2412
01:07:32,103 --> 01:07:33,905
showed up those cards earlier.

2413
01:07:33,905 --> 01:07:35,306
Uh, that reporting is stuff

2414
01:07:35,306 --> 01:07:36,674
that we look at. We can

2415
01:07:36,674 --> 01:07:38,910
investigate, we can make

2416
01:07:38,910 --> 01:07:40,345
changes and we can address a

2417
01:07:40,345 --> 01:07:41,813
request, additional service

2418
01:07:41,813 --> 01:07:43,281
resources with that

2419
01:07:43,281 --> 01:07:43,614
information. If we don

2420
01:07:43,614 --> 01:07:44,149
t know

2421
01:07:44,149 --> 01:07:44,749
about it, we can

2422
01:07:44,749 --> 01:07:46,749
t do anything

2423
01:07:48,180 --> 01:07:50,855
about it. For writers in urgent

2424
01:07:50,855 --> 01:07:52,724
or emergency situations, they

2425
01:07:52,724 --> 01:07:53,624
should contact their driver. If

2426
01:07:53,624 --> 01:07:53,785
you are seeing something that

2427
01:07:53,785 --> 01:07:54,859
s

2428
01:07:54,859 --> 01:07:56,394
uncomfortable, say something

2429
01:07:56,394 --> 01:07:56,961
about it. If the situation

2430
01:07:56,961 --> 01:07:57,962
s

2431
01:07:57,962 --> 01:08:00,362
life threatening, they should

2432
01:08:00,598 --> 01:08:02,467
call or text 911. Calling is

2433
01:08:02,467 --> 01:08:02,733
preferred and faster, but know

2434
01:08:02,733 --> 01:08:03,467
that that

2435
01:08:03,467 --> 01:08:04,502
s not always feels

2436
01:08:04,502 --> 01:08:05,136
like a safe or comfortable

2437
01:08:05,136 --> 01:08:05,403
option. When you

2438
01:08:05,403 --> 01:08:07,338
re in the

2439
01:08:07,338 --> 01:08:07,872
middle of something. If the

2440
01:08:07,872 --> 01:08:08,773
situation doesn

2441
01:08:08,773 --> 01:08:10,141
t require an

2442
01:08:10,141 --> 01:08:12,143
immediate response, but is

2443
01:08:12,143 --> 01:08:13,311
still a concern, we encourage

2444
01:08:13,311 --> 01:08:16,460
writers to report it with as

2445
01:08:16,460 --> 01:08:17,782
much detail as possible to our

2446
01:08:17,782 --> 01:08:18,416
our phone. We also have a web

2447
01:08:18,416 --> 01:08:19,483
form that

2448
01:08:19,483 --> 01:08:19,717
s noted on this card

2449
01:08:19,717 --> 01:08:21,717
that I

2450
01:08:22,987 --> 01:08:23,887
ll share. So that is the

2451
01:08:23,887 --> 01:08:24,789
additional information that

2452
01:08:24,789 --> 01:08:24,947
helps us to know what

2453
01:08:24,947 --> 01:08:26,424
s

2454
01:08:26,424 --> 01:08:28,492
happening and where is

2455
01:08:28,492 --> 01:08:29,226
including the bus route, the

2456
01:08:29,226 --> 01:08:29,794
bus number. There

2457
01:08:29,794 --> 01:08:30,761
s a coach

2458
01:08:30,761 --> 01:08:31,610
number on every bus. It

2459
01:08:31,610 --> 01:08:32,496
s the

2460
01:08:32,496 --> 01:08:34,365
four digits at the front and on

2461
01:08:34,365 --> 01:08:36,467
the back of the bus or the bus

2462
01:08:36,467 --> 01:08:37,635
stop location, and the bus stop

2463
01:08:37,635 --> 01:08:37,835
number. At every bus stop,

2464
01:08:37,835 --> 01:08:38,969
there

2465
01:08:38,969 --> 01:08:40,204
s a number on the bus

2466
01:08:40,204 --> 01:08:40,805
stop sign. So that tells you

2467
01:08:40,805 --> 01:08:42,730
what bus stop you

2468
01:08:42,730 --> 01:08:43,608
re at the

2469
01:08:43,608 --> 01:08:44,709
time of day, and the report and

2470
01:08:44,709 --> 01:08:47,178
then the description of the

2471
01:08:47,178 --> 01:08:48,446
incident that occurred. And as

2472
01:08:48,446 --> 01:08:49,747
I said, that can be reported

2473
01:08:49,747 --> 01:08:51,482
calling our customer service

2474
01:08:51,482 --> 01:08:53,284
line or through an online form.

2475
01:08:53,284 --> 01:08:55,190
We also have an additional form

2476
01:08:55,190 --> 01:08:56,854
for stop maintenance requests

2477
01:08:56,854 --> 01:08:58,289
or cleaning requests so that we

2478
01:08:58,289 --> 01:09:01,289
can provide that information as

2479
01:09:01,692 --> 01:09:04,294
follow up as well. Next slide

2480
01:09:04,294 --> 01:09:04,963
please. Safety is everybody

2481
01:09:04,963 --> 01:09:06,163
s

2482
01:09:06,163 --> 01:09:06,332
responsibility, and we

2483
01:09:06,332 --> 01:09:08,650
re

2484
01:09:08,650 --> 01:09:09,333
hoping to make it easier for

2485
01:09:09,333 --> 01:09:11,101
you all to partner with us on

2486
01:09:11,101 --> 01:09:13,370
addressing safety issues in

2487
01:09:13,370 --> 01:09:13,205
your jurisdictions. And what

2488
01:09:13,205 --> 01:09:14,672
s

2489
01:09:14,672 --> 01:09:15,473
most helpful is if you can

2490
01:09:15,473 --> 01:09:17,575
share ways for your

2491
01:09:17,575 --> 01:09:18,376
constituents to report. You can

2492
01:09:18,376 --> 01:09:19,710
do that by sharing the

2493
01:09:19,710 --> 01:09:21,345
information in the previous

2494
01:09:21,345 --> 01:09:22,813
slide or through these safety

2495
01:09:22,813 --> 01:09:25,116
contact cards. We can provide

2496
01:09:25,116 --> 01:09:27,184
those to you to distribute to

2497
01:09:27,184 --> 01:09:27,551
writers, and we also appreciate

2498
01:09:27,551 --> 01:09:28,386
it. If there

2499
01:09:28,386 --> 01:09:30,540
s a central point

2500
01:09:30,540 --> 01:09:31,422
person at your cities that we

2501
01:09:31,422 --> 01:09:33,822
can coordinate different safety

2502
01:09:34,559 --> 01:09:36,940
requests on your end for Metro,

2503
01:09:36,940 --> 01:09:37,628
you can reach out to Maria

2504
01:09:37,628 --> 01:09:38,796
Jimenez Zepeda and Amanda

2505
01:09:38,796 --> 01:09:40,431
Pleasant Brown for safety

2506
01:09:40,431 --> 01:09:42,600
requests, or to request the

2507
01:09:42,600 --> 01:09:43,233
safety contacts cards. You saw

2508
01:09:43,233 --> 01:09:44,340
that I that

2509
01:09:44,340 --> 01:09:46,337
s there on the

2510
01:09:46,337 --> 01:09:48,172
slide and also in person here.

2511
01:09:48,172 --> 01:09:49,707
So that I think is the end of

2512
01:09:49,707 --> 01:09:49,874
our presentation and we

2513
01:09:49,874 --> 01:09:51,874
re

2514
01:09:52,760 --> 01:09:53,410
happy to take questions.

2515
01:09:53,410 --> 01:09:54,645
Great. Thank you so much. That

2516
01:09:54,645 --> 01:09:55,612
was a lot of information. I

2517
01:09:55,612 --> 01:09:56,881
have a couple questions, but I

2518
01:09:56,881 --> 01:09:59,651
want to turn it over to my

2519
01:09:59,651 --> 01:10:02,510
colleagues to see what

2520
01:10:02,987 --> 01:10:03,254
questions you all have. We

2521
01:10:03,254 --> 01:10:05,550
ll

2522
01:10:05,550 --> 01:10:08,359
take down the slides so we can

2523
01:10:08,359 --> 01:10:09,394
see. All right. Why don

2524
01:10:09,394 --> 01:10:11,394
t i

2525
01:10:11,596 --> 01:10:12,697
kick us off. And then if there

2526
01:10:12,697 --> 01:10:14,310
are additional questions,

2527
01:10:14,310 --> 01:10:16,233
please do feel free to raise

2528
01:10:16,233 --> 01:10:18,402
your hands. Um, around the

2529
01:10:18,402 --> 01:10:19,504
regional transit safety, uh,

2530
01:10:19,504 --> 01:10:21,272
task force. It

2531
01:10:21,272 --> 01:10:23,107
s somewhat of a

2532
01:10:23,107 --> 01:10:24,141
question, but I was. I

2533
01:10:24,141 --> 01:10:26,141
m very

2534
01:10:26,643 --> 01:10:29,213
honored to be serving on that,

2535
01:10:29,213 --> 01:10:30,982
um, task force and work

2536
01:10:30,982 --> 01:10:33,382
directly with the general

2537
01:10:33,517 --> 01:10:37,117
manager and, um, a number of

2538
01:10:37,455 --> 01:10:40,455
other leaders on really nailing

2539
01:10:42,159 --> 01:10:44,395
down that coordination. And,

2540
01:10:44,395 --> 01:10:46,197
collaboration between

2541
01:10:46,197 --> 01:10:47,765
jurisdictions and law

2542
01:10:47,765 --> 01:10:49,765
enforcement and transit

2543
01:10:49,801 --> 01:10:51,502
agencies. So if you think of a,

2544
01:10:51,502 --> 01:10:53,304
um, transit station into the

2545
01:10:53,304 --> 01:10:55,304
Tukwila International Boulevard

2546
01:10:56,730 --> 01:10:58,309
with Sound Transit on an

2547
01:10:58,309 --> 01:11:01,309
elevated platform, and then we

2548
01:11:01,646 --> 01:11:02,713
have um, Metro Rapid ride stop

2549
01:11:02,713 --> 01:11:04,682
at the bottom, a number of

2550
01:11:04,682 --> 01:11:06,284
stops is a transit center and

2551
01:11:06,284 --> 01:11:07,685
then a large parking lot, and

2552
01:11:07,685 --> 01:11:10,530
then the street with the city

2553
01:11:10,530 --> 01:11:11,722
of Tukwila. And we have Sound

2554
01:11:11,722 --> 01:11:13,490
transit law enforcement really

2555
01:11:13,490 --> 01:11:16,490
managing the top floor. We

2556
01:11:17,695 --> 01:11:17,928
have, um, metro security and

2557
01:11:17,928 --> 01:11:19,230
sheriff

2558
01:11:19,230 --> 01:11:21,331
s office doing this,

2559
01:11:21,331 --> 01:11:23,000
you know, bottom of where the

2560
01:11:23,000 --> 01:11:23,267
buses are. And then maybe I

2561
01:11:23,267 --> 01:11:24,702
think it

2562
01:11:24,702 --> 01:11:27,102
s Tukwila that does

2563
01:11:27,171 --> 01:11:28,380
the parking lot. I mean, and

2564
01:11:28,380 --> 01:11:29,107
yet we don

2565
01:11:29,107 --> 01:11:30,408
t have any sort of

2566
01:11:30,408 --> 01:11:31,642
formal arrangement or

2567
01:11:31,642 --> 01:11:33,544
discussion around what happens

2568
01:11:33,544 --> 01:11:34,912
in between an overlap. And so

2569
01:11:34,912 --> 01:11:37,315
what happens on the escalators

2570
01:11:37,315 --> 01:11:39,383
or the elevators. And everyone

2571
01:11:39,383 --> 01:11:40,818
jumps in when needed. But we

2572
01:11:40,818 --> 01:11:43,120
should have really clear

2573
01:11:43,120 --> 01:11:43,888
expectations of how to manage

2574
01:11:43,888 --> 01:11:44,322
that and make sure we

2575
01:11:44,322 --> 01:11:46,230
re all

2576
01:11:46,230 --> 01:11:47,658
operating on the same page. So

2577
01:11:47,658 --> 01:11:50,628
I think this is a really good

2578
01:11:50,628 --> 01:11:52,163
opportunity for us to clear

2579
01:11:52,163 --> 01:11:54,165
that up, make sure everyone

2580
01:11:54,165 --> 01:11:55,700
knows what our expectations are

2581
01:11:55,700 --> 01:11:57,340
and what their responsibilities

2582
01:11:57,340 --> 01:12:00,634
are, which will make it safer

2583
01:12:00,738 --> 01:12:02,807
for our riders or operators and

2584
01:12:02,807 --> 01:12:06,110
our community in general. So it

2585
01:12:06,110 --> 01:12:07,845
is a lot of work. And, um, I

2586
01:12:07,845 --> 01:12:09,280
you might not know this, but we

2587
01:12:09,280 --> 01:12:12,830
did meet last month and we

2588
01:12:12,830 --> 01:12:14,483
narrowed down some priorities

2589
01:12:14,885 --> 01:12:18,485
and just for context, I think

2590
01:12:30,265 --> 01:12:30,489
one of the things we put not as

2591
01:12:30,489 --> 01:12:30,720
a non priority, but down at the

2592
01:12:30,720 --> 01:12:30,899
bottom is, um, building an

2593
01:12:30,899 --> 01:12:31,117
operations center for all the

2594
01:12:31,117 --> 01:12:31,321
agencies to have a central hub,

2595
01:12:31,321 --> 01:12:31,517
which would be ideal. But, um,

2596
01:12:31,517 --> 01:12:32,670
a tremendous amount of

2597
01:12:32,670 --> 01:12:34,338
resources. So we wanted to

2598
01:12:34,338 --> 01:12:36,240
prioritize the things we can

2599
01:12:36,240 --> 01:12:37,875
within the resources available.

2600
01:12:37,875 --> 01:12:39,143
Uh, but there is a lot of work

2601
01:12:39,143 --> 01:12:42,143
happening. Do you happen to

2602
01:12:42,380 --> 01:12:43,948
know the time frame on when we

2603
01:12:43,948 --> 01:12:46,348
will be getting more

2604
01:12:46,417 --> 01:12:48,519
information about next steps

2605
01:12:48,519 --> 01:12:49,587
for the priorities we did push

2606
01:12:49,587 --> 01:12:50,921
push forward?

2607
01:12:50,921 --> 01:12:51,922
Yes. Over the next couple of

2608
01:12:51,922 --> 01:12:52,890
months, the summer months,

2609
01:12:52,890 --> 01:12:53,958
we

2610
01:12:53,958 --> 01:12:55,259
re working on, uh, picking,

2611
01:12:55,259 --> 01:12:56,661
uh, kind of stakeholder mapping

2612
01:12:56,661 --> 01:12:58,429
who should be involved in each

2613
01:12:58,429 --> 01:12:59,597
of the, uh, prioritized

2614
01:12:59,597 --> 01:13:00,731
solution working groups and

2615
01:13:00,731 --> 01:13:02,533
making sure we have the right

2616
01:13:02,533 --> 01:13:04,533
representation from different

2617
01:13:04,968 --> 01:13:06,804
agencies. So this fall would be

2618
01:13:06,804 --> 01:13:07,872
when those like late AUGUST,

2619
01:13:07,872 --> 01:13:09,573
SEPTEMBER would be when those

2620
01:13:09,573 --> 01:13:11,442
groups would convene to really

2621
01:13:11,442 --> 01:13:13,111
develop that more formal action

2622
01:13:13,111 --> 01:13:14,378
plan, more clearly defining

2623
01:13:14,378 --> 01:13:15,145
what success looks like to

2624
01:13:15,145 --> 01:13:16,514
like, what would it mean to

2625
01:13:16,514 --> 01:13:16,915
accomplish this thing? How can

2626
01:13:16,915 --> 01:13:18,683
we say we

2627
01:13:18,683 --> 01:13:18,849
re done? And who

2628
01:13:18,849 --> 01:13:20,117
s

2629
01:13:20,117 --> 01:13:21,285
going to take responsibility

2630
01:13:21,285 --> 01:13:22,286
for what to make it happen?

2631
01:13:22,286 --> 01:13:24,155
Thank you. And you are

2632
01:13:24,155 --> 01:13:25,890
reminding me that we did

2633
01:13:25,890 --> 01:13:27,570
include additional partners

2634
01:13:27,570 --> 01:13:29,326
throughout, that we wanted to

2635
01:13:29,326 --> 01:13:32,430
make sure that for the cities

2636
01:13:32,430 --> 01:13:34,732
that do have those

2637
01:13:34,732 --> 01:13:36,732
multi-jurisdictional transit

2638
01:13:38,169 --> 01:13:40,504
agencies. So Tukwila and Kent,

2639
01:13:40,504 --> 01:13:41,906
with Sound Transit, Metro and

2640
01:13:41,906 --> 01:13:43,474
our local law enforcement that

2641
01:13:43,474 --> 01:13:45,409
we are all at the table there.

2642
01:13:45,409 --> 01:13:48,680
So thank you for that reminder.

2643
01:13:48,680 --> 01:13:50,680
Um, any questions,

2644
01:13:50,681 --> 01:13:52,490
Councilmember Bhargava? And if

2645
01:13:52,490 --> 01:13:54,418
you could speak up, we had a

2646
01:13:54,418 --> 01:13:56,253
little trouble hearing you. Um,

2647
01:13:56,253 --> 01:13:57,322
before.

2648
01:13:57,322 --> 01:13:57,488
Okay. Can you hear me now? I

2649
01:13:57,488 --> 01:13:59,157
m

2650
01:13:59,157 --> 01:14:00,825
going to try and speak loud.

2651
01:14:00,825 --> 01:14:02,960
Much better. Thank you.

2652
01:14:02,960 --> 01:14:04,662
Okay. Excellent. Um, thank you

2653
01:14:04,662 --> 01:14:06,397
very much. First of all, for a

2654
01:14:06,397 --> 01:14:08,397
really excellent presentation.

2655
01:14:09,500 --> 01:14:11,669
Very informative. Um, the staff

2656
01:14:11,669 --> 01:14:14,669
report in the agenda package

2657
01:14:16,307 --> 01:14:18,707
states that for the 2627

2658
01:14:19,510 --> 01:14:22,112
biennium, Metro has added ten

2659
01:14:22,112 --> 01:14:24,215
Metro Transit Police deputies

2660
01:14:24,215 --> 01:14:24,748
for a total of 89. We

2661
01:14:24,748 --> 01:14:26,517
ve also

2662
01:14:26,517 --> 01:14:28,753
heard from Bellevue Transit

2663
01:14:28,753 --> 01:14:31,210
Police that King County has had

2664
01:14:31,210 --> 01:14:33,570
some challenges in filling

2665
01:14:33,570 --> 01:14:34,491
those positions. Uh, my

2666
01:14:34,491 --> 01:14:37,228
question is, how many of those

2667
01:14:37,228 --> 01:14:38,963
have been filled? And then more

2668
01:14:38,963 --> 01:14:40,665
systematically, what are we

2669
01:14:40,665 --> 01:14:42,266
doing to address some of the

2670
01:14:42,266 --> 01:14:42,500
hiring challenges that we

2671
01:14:42,500 --> 01:14:44,500
ve

2672
01:14:46,203 --> 01:14:48,390
had?

2673
01:14:48,390 --> 01:14:49,840
Uh, thank you for the question,

2674
01:14:49,840 --> 01:14:51,175
Councilmember. Uh, Metro

2675
01:14:51,175 --> 01:14:52,109
Transit police contracts

2676
01:14:52,109 --> 01:14:52,710
through the sheriff

2677
01:14:52,710 --> 01:14:54,710
s

2678
01:14:54,745 --> 01:14:56,447
department. So any questions

2679
01:14:56,447 --> 01:14:58,415
about recruiting or staffing

2680
01:14:58,415 --> 01:14:59,249
would probably be best answered

2681
01:14:59,249 --> 01:15:00,117
by them. I can

2682
01:15:00,117 --> 01:15:02,117
t directly

2683
01:15:02,620 --> 01:15:04,880
answer for them. Um, but I will

2684
01:15:04,880 --> 01:15:05,689
commend them. We have a very

2685
01:15:05,689 --> 01:15:06,757
long standing partnership with

2686
01:15:06,757 --> 01:15:09,427
them, and they have been

2687
01:15:09,427 --> 01:15:11,827
really, um, excellent in

2688
01:15:13,564 --> 01:15:13,723
continuing support of Metro.

2689
01:15:13,723 --> 01:15:15,399
I

2690
01:15:15,399 --> 01:15:19,690
ll just add that that is an

2691
01:15:19,690 --> 01:15:19,237
ongoing, um, uh, challenge that

2692
01:15:19,237 --> 01:15:20,971
we

2693
01:15:20,971 --> 01:15:22,372
ve been working on, uh,

2694
01:15:22,372 --> 01:15:22,573
making sure that our sheriff

2695
01:15:22,573 --> 01:15:24,410
s

2696
01:15:24,410 --> 01:15:26,944
office is fully staffed, which

2697
01:15:26,944 --> 01:15:29,790
it is not, and that our

2698
01:15:29,790 --> 01:15:30,914
contracts, um, cities and

2699
01:15:30,914 --> 01:15:31,815
jurisdictions receive the

2700
01:15:31,815 --> 01:15:34,215
supports that they are

2701
01:15:34,885 --> 01:15:36,787
contracting for. Um, Council

2702
01:15:36,787 --> 01:15:37,880
member, I will look to see if

2703
01:15:37,880 --> 01:15:38,789
we can

2704
01:15:38,789 --> 01:15:40,691
t find the latest

2705
01:15:40,691 --> 01:15:43,394
information for you and send

2706
01:15:43,394 --> 01:15:45,262
that out so that, um, or at the

2707
01:15:45,262 --> 01:15:46,530
very least, find the right

2708
01:15:46,530 --> 01:15:46,831
contact person, because it

2709
01:15:46,831 --> 01:15:47,732
s a

2710
01:15:47,732 --> 01:15:47,932
very good question. It

2711
01:15:47,932 --> 01:15:49,932
s an

2712
01:15:50,668 --> 01:15:53,437
important question. Um, and we

2713
01:15:53,437 --> 01:15:55,339
do track that in other

2714
01:15:55,339 --> 01:15:57,341
committees at the council. So

2715
01:15:57,341 --> 01:15:58,242
we will help facilitate that

2716
01:15:58,242 --> 01:15:59,777
for you.

2717
01:15:59,777 --> 01:16:02,177
Okay, I appreciate that.

2718
01:16:02,580 --> 01:16:02,746
Thank you. All right. I think

2719
01:16:02,746 --> 01:16:04,746
it

2720
01:16:06,150 --> 01:16:07,951
s Council member Goldman.

2721
01:16:07,951 --> 01:16:09,754
Um, yes. Thank you, MADAM

2722
01:16:09,754 --> 01:16:11,388
Chair. Um, thank you for the

2723
01:16:11,388 --> 01:16:13,558
presentation. Um, I have a

2724
01:16:13,558 --> 01:16:14,625
question about data. So at the

2725
01:16:14,625 --> 01:16:15,793
beginning, you kind of

2726
01:16:15,793 --> 01:16:16,994
presented the number of

2727
01:16:16,994 --> 01:16:17,929
incidents. And it seems over

2728
01:16:17,929 --> 01:16:18,128
the past couple of years,

2729
01:16:18,128 --> 01:16:20,128
they

2730
01:16:20,598 --> 01:16:22,867
ve plateaued around the 50

2731
01:16:22,867 --> 01:16:24,302
to 70 range. So I guess my two

2732
01:16:24,302 --> 01:16:26,637
part question is, number one,

2733
01:16:26,637 --> 01:16:28,873
what level is Metro aiming for?

2734
01:16:28,873 --> 01:16:30,708
And number two, how will you

2735
01:16:30,708 --> 01:16:31,742
evaluate some of the many

2736
01:16:31,742 --> 01:16:33,443
suggestions that are coming

2737
01:16:33,443 --> 01:16:34,311
from the task force as to

2738
01:16:34,311 --> 01:16:36,711
whether they have been

2739
01:16:43,954 --> 01:16:45,823
effective or not?

2740
01:16:45,823 --> 01:16:48,250
Sorry, technology is hard. Uh,

2741
01:16:48,250 --> 01:16:48,192
thank you for the question. Um,

2742
01:16:48,192 --> 01:16:50,192
we

2743
01:16:50,427 --> 01:16:52,229
re very happy with the

2744
01:16:52,229 --> 01:16:53,864
continued reduction. I think

2745
01:16:53,864 --> 01:16:55,966
you get to a certain point and

2746
01:16:55,966 --> 01:16:57,734
ridership is increasing, and so

2747
01:16:57,734 --> 01:16:58,502
your trends are going to show,

2748
01:16:58,502 --> 01:16:59,670
um, that they

2749
01:16:59,670 --> 01:17:01,305
re plateauing a

2750
01:17:01,305 --> 01:17:03,107
bit, as you noted. Uh, but I

2751
01:17:03,107 --> 01:17:03,341
think continued improvement is

2752
01:17:03,341 --> 01:17:05,341
what we

2753
01:17:06,310 --> 01:17:09,310
re aiming for. Um, I

2754
01:17:09,647 --> 01:17:10,948
would say, and we want to honor

2755
01:17:10,948 --> 01:17:12,650
all of our employee

2756
01:17:12,650 --> 01:17:14,185
experiences. And so we continue

2757
01:17:14,185 --> 01:17:16,153
to do outreach with our

2758
01:17:16,153 --> 01:17:17,889
employees, um, to encourage

2759
01:17:17,889 --> 01:17:19,156
them to report. And this is

2760
01:17:19,156 --> 01:17:19,315
really anything that they

2761
01:17:19,315 --> 01:17:21,192
re

2762
01:17:21,192 --> 01:17:22,626
experiencing on our system. So

2763
01:17:22,626 --> 01:17:24,895
those are not necessarily

2764
01:17:24,895 --> 01:17:27,231
indicative of serious events.

2765
01:17:27,231 --> 01:17:30,340
This could be, um, anything

2766
01:17:30,340 --> 01:17:33,340
from people that are using

2767
01:17:33,638 --> 01:17:35,606
transit to shelter to, um,

2768
01:17:35,606 --> 01:17:37,606
unwanted disturbances or

2769
01:17:41,144 --> 01:17:43,147
assaults on the system.

2770
01:17:43,147 --> 01:17:43,413
And I would just add, I think

2771
01:17:43,413 --> 01:17:45,116
everybody

2772
01:17:45,116 --> 01:17:46,917
s goal would be zero

2773
01:17:46,917 --> 01:17:48,652
security incidents anywhere for

2774
01:17:48,652 --> 01:17:49,220
writers and employees. Uh,

2775
01:17:49,220 --> 01:17:50,921
recognizing that

2776
01:17:50,921 --> 01:17:53,321
s very hard to

2777
01:17:54,192 --> 01:17:56,600
achieve. Um, that the decline

2778
01:17:56,600 --> 01:17:57,628
and continuing to find ways to

2779
01:17:57,628 --> 01:17:57,795
reduce them is really what

2780
01:17:57,795 --> 01:17:59,630
we

2781
01:17:59,630 --> 01:18:00,764
re focused on. So when we

2782
01:18:00,764 --> 01:18:03,670
look at the Regional Safety

2783
01:18:03,670 --> 01:18:03,367
Task Force recommendations, I

2784
01:18:03,367 --> 01:18:04,168
think that

2785
01:18:04,168 --> 01:18:05,336
s part of this

2786
01:18:05,336 --> 01:18:07,404
action planning work that we

2787
01:18:07,404 --> 01:18:09,730
need to do is what how will we

2788
01:18:09,730 --> 01:18:10,374
know that that particular thing

2789
01:18:10,374 --> 01:18:11,409
is making a difference or not?

2790
01:18:11,409 --> 01:18:12,510
And when I talked about what

2791
01:18:12,510 --> 01:18:13,810
success looks like, really

2792
01:18:13,810 --> 01:18:15,546
defining what that might be, it

2793
01:18:15,546 --> 01:18:17,214
might be particular measures.

2794
01:18:17,214 --> 01:18:18,716
It might be tasks or activities

2795
01:18:18,716 --> 01:18:20,830
to accomplish. But I think we

2796
01:18:20,830 --> 01:18:22,153
want to really think carefully

2797
01:18:22,153 --> 01:18:23,654
about that and have a adaptable

2798
01:18:23,654 --> 01:18:23,921
mindset. As Rebecca talked

2799
01:18:23,921 --> 01:18:24,455
about, we

2800
01:18:24,455 --> 01:18:25,456
re trying to have it.

2801
01:18:25,456 --> 01:18:25,823
Metro. If something

2802
01:18:25,823 --> 01:18:26,357
s not

2803
01:18:26,357 --> 01:18:26,823
working, we shouldn

2804
01:18:26,823 --> 01:18:28,492
t keep

2805
01:18:28,492 --> 01:18:29,893
doing it. And if it is, we

2806
01:18:29,893 --> 01:18:30,728
should keep doing it. But we

2807
01:18:30,728 --> 01:18:31,896
have to have a shared

2808
01:18:31,896 --> 01:18:33,230
understanding of what that

2809
01:18:33,230 --> 01:18:34,431
success looks like, and we hope

2810
01:18:34,431 --> 01:18:36,300
to develop that through the

2811
01:18:36,300 --> 01:18:39,300
action. Planning next steps for

2812
01:18:39,837 --> 01:18:42,237
the regional task force.

2813
01:18:42,840 --> 01:18:45,709
I would add. Thank you. Um, and

2814
01:18:45,709 --> 01:18:49,309
great questions as I look at

2815
01:18:49,880 --> 01:18:51,982
the chart. So that was page two

2816
01:18:51,982 --> 01:18:52,816
of this presentation. It

2817
01:18:52,816 --> 01:18:54,816
s page

2818
01:18:55,352 --> 01:18:55,519
66 of 84 in the packets. If

2819
01:18:55,519 --> 01:18:57,321
you

2820
01:18:57,321 --> 01:18:59,560
re following along. Um, it

2821
01:18:59,560 --> 01:19:01,625
is interesting to see kind of

2822
01:19:01,625 --> 01:19:03,694
the overall trends in the year

2823
01:19:03,694 --> 01:19:04,361
and wonder if you, if I

2824
01:19:04,361 --> 01:19:06,361
m on to

2825
01:19:07,640 --> 01:19:09,330
something here with, um, seeing

2826
01:19:09,330 --> 01:19:13,233
kind of the peaks in each year

2827
01:19:13,670 --> 01:19:16,306
starting in 22, in the later

2828
01:19:16,306 --> 01:19:18,376
holiday months, is that

2829
01:19:18,376 --> 01:19:20,776
something that, um, you

2830
01:19:20,811 --> 01:19:22,312
recognize and kind of account

2831
01:19:22,312 --> 01:19:24,810
for? I guess going forward, if

2832
01:19:24,810 --> 01:19:25,749
you were seeing kind of peaks

2833
01:19:25,749 --> 01:19:27,184
in incidents or incidents that

2834
01:19:27,184 --> 01:19:29,220
are reported, what those align

2835
01:19:29,220 --> 01:19:29,654
with.

2836
01:19:29,654 --> 01:19:30,988
Sure. That

2837
01:19:30,988 --> 01:19:32,988
s an excellent

2838
01:19:33,224 --> 01:19:34,291
observation. Uh, we are aware

2839
01:19:34,291 --> 01:19:34,492
of that. I think anytime

2840
01:19:34,492 --> 01:19:36,590
there

2841
01:19:36,590 --> 01:19:37,495
s inclement weather, we

2842
01:19:37,495 --> 01:19:38,596
definitely see incidents going

2843
01:19:38,596 --> 01:19:40,310
up. And we account for that in

2844
01:19:40,310 --> 01:19:42,132
our deployments. We have very

2845
01:19:42,132 --> 01:19:44,100
agile, uh, security and Metro

2846
01:19:44,100 --> 01:19:45,569
Transit Police deployments. So

2847
01:19:45,569 --> 01:19:46,903
during particularly the winter

2848
01:19:46,903 --> 01:19:48,639
months, we know that there are

2849
01:19:48,639 --> 01:19:51,309
going to be an influx of folks

2850
01:19:51,309 --> 01:19:52,276
that are using our system. So

2851
01:19:52,276 --> 01:19:54,178
we want to make sure that we

2852
01:19:54,178 --> 01:19:56,130
are providing resources to

2853
01:19:56,130 --> 01:19:58,150
them, um, and ensuring that

2854
01:19:58,150 --> 01:19:59,383
they have a safe place to

2855
01:19:59,383 --> 01:19:59,550
shelter. Um, but it doesn

2856
01:19:59,550 --> 01:20:01,218
t

2857
01:20:01,218 --> 01:20:04,818
necessarily need to be on Metro

2858
01:20:05,156 --> 01:20:07,156
Transit.

2859
01:20:10,227 --> 01:20:12,396
Thank you. Any other questions?

2860
01:20:12,396 --> 01:20:14,231
All right. Well, thank you all

2861
01:20:14,231 --> 01:20:16,333
so much for being here and

2862
01:20:16,333 --> 01:20:17,968
presenting. And it is a lot of

2863
01:20:17,968 --> 01:20:19,503
information. It is a lot of

2864
01:20:19,503 --> 01:20:21,371
work. And so appreciate your

2865
01:20:21,371 --> 01:20:24,308
partnership. And that and also

2866
01:20:24,308 --> 01:20:25,376
um, your, uh, coordination with

2867
01:20:25,376 --> 01:20:26,511
the cities and reaching out to

2868
01:20:26,511 --> 01:20:30,111
make sure that they all have

2869
01:20:30,481 --> 01:20:33,750
that same level of input and,

2870
01:20:33,750 --> 01:20:35,352
um, information. And I would

2871
01:20:35,352 --> 01:20:37,120
just share with my colleagues

2872
01:20:37,120 --> 01:20:38,489
on the committee that if you do

2873
01:20:38,489 --> 01:20:40,791
need more information, please

2874
01:20:40,791 --> 01:20:42,590
feel to reach out, um, and

2875
01:20:42,590 --> 01:20:43,126
share that with your

2876
01:20:43,126 --> 01:20:44,895
constituents and your

2877
01:20:44,895 --> 01:20:47,164
newsletters or your social

2878
01:20:47,164 --> 01:20:48,980
media. Um, it helps to spread

2879
01:20:48,980 --> 01:20:48,799
the word. And that

2880
01:20:48,799 --> 01:20:50,799
s part of

2881
01:20:51,268 --> 01:20:55,105
what I see our role here as,

2882
01:20:55,105 --> 01:20:58,842
um, all right. So just so you

2883
01:20:58,842 --> 01:21:00,444
all know, as part of, um, our

2884
01:21:00,444 --> 01:21:03,147
custom on this committee, we do

2885
01:21:03,147 --> 01:21:03,447
not hold a meeting in AUGUST.

2886
01:21:03,447 --> 01:21:04,582
Um, it

2887
01:21:04,582 --> 01:21:06,150
s in deference to the

2888
01:21:06,150 --> 01:21:08,151
recessed schedules of many of

2889
01:21:08,151 --> 01:21:10,387
our jurisdictions. So our next

2890
01:21:10,387 --> 01:21:12,156
meeting will be on SEPTEMBER

2891
01:21:12,156 --> 01:21:12,324
16th. And at that meeting,

2892
01:21:12,324 --> 01:21:13,658
we

2893
01:21:13,658 --> 01:21:15,325
ll hear about the ongoing

2894
01:21:15,325 --> 01:21:18,950
transition to a zero emission

2895
01:21:18,950 --> 01:21:20,698
fleet. Progress on rapid ride

2896
01:21:20,698 --> 01:21:23,980
implementation. And Orca use

2897
01:21:24,135 --> 01:21:25,636
and distribution. And with no

2898
01:21:25,636 --> 01:21:26,000
other business to come before