1 00:04:03,180 --> 00:04:04,317 - This call to order. 2 00:04:04,317 --> 00:04:05,700 (Mayor hits gavel) 3 00:04:05,700 --> 00:04:06,810 As a courtesy to others, 4 00:04:06,810 --> 00:04:10,200 please silence all electronic devices during this meeting. 5 00:04:10,200 --> 00:04:12,840 Citizens desiring to speak under here the audience 6 00:04:12,840 --> 00:04:14,310 shall submit a request form 7 00:04:14,310 --> 00:04:17,280 to the city clerk prior to the meeting. 8 00:04:17,280 --> 00:04:21,600 Forms are available at the door or from the city clerk. 9 00:04:21,600 --> 00:04:23,400 At this time, we'll have a moment of silence 10 00:04:23,400 --> 00:04:26,763 on the Pledge of Allegiance led by Commissioner Alvarez. 11 00:04:39,708 --> 00:04:41,820 - Will you please join me in the Pledge of Allegiance 12 00:04:41,820 --> 00:04:44,850 to the flag of the United States of America. 13 00:04:44,850 --> 00:04:47,280 - I pledge allegiance to the flag 14 00:04:47,280 --> 00:04:49,410 of the United States of America 15 00:04:49,410 --> 00:04:51,840 and to republic for which it stands, 16 00:04:51,840 --> 00:04:55,890 one nation under God, indivisible with liberty 17 00:04:55,890 --> 00:04:56,943 and justice for all. 18 00:05:01,200 --> 00:05:02,810 - Thank you, commissioner. 19 00:05:02,810 --> 00:05:04,830 We now continue with proclamations 20 00:05:04,830 --> 00:05:07,290 and special presentations. 21 00:05:07,290 --> 00:05:10,620 Item 3A, proclamations to the Juneteenth Day. 22 00:05:10,620 --> 00:05:11,970 Mike. 23 00:05:11,970 --> 00:05:12,803 - Thank you, Madam Mayor. 24 00:05:12,803 --> 00:05:15,720 Commissioners, if you would join Ms. Nina Hill 25 00:05:15,720 --> 00:05:19,770 from the NAACP on the floor of the chambers. 26 00:05:19,770 --> 00:05:22,120 Ms. Hill, if you would approach the commission. 27 00:05:27,187 --> 00:05:28,853 Okay. 28 00:05:28,853 --> 00:05:30,962 Okay. Oh, you guys are coming in, please. 29 00:05:30,962 --> 00:05:34,322 Okay. 30 00:05:34,322 --> 00:05:36,587 Oh my gosh. 31 00:05:36,587 --> 00:05:37,533 I know you. 32 00:05:49,980 --> 00:05:51,690 All right, this is a proclamation in honor 33 00:05:51,690 --> 00:05:53,700 of Juneteenth Day. 34 00:05:53,700 --> 00:05:56,280 Whereas Juneteenth or Juneteenth Independence Day 35 00:05:56,280 --> 00:05:57,960 commemorates the traditional observance 36 00:05:57,960 --> 00:05:59,850 of the end of slavery in the United States 37 00:05:59,850 --> 00:06:02,580 and is observed annually on June 19th, 38 00:06:02,580 --> 00:06:05,430 and whereas President Abraham Lincoln declared 39 00:06:05,430 --> 00:06:08,070 that in giving freedom to the slave, we assured freedom 40 00:06:08,070 --> 00:06:11,100 to the free, honorable alike in what we give 41 00:06:11,100 --> 00:06:14,760 and what we preserve, we shall nobly save or meanly lose 42 00:06:14,760 --> 00:06:17,190 the last best hope of Earth. 43 00:06:17,190 --> 00:06:19,590 And whereas on January 1st, 1863, 44 00:06:19,590 --> 00:06:22,500 President Lincoln issued the Emancipation Proclamation 45 00:06:22,500 --> 00:06:25,320 declaring that all persons held the slaves within any state 46 00:06:25,320 --> 00:06:27,150 or designated part of the State, 47 00:06:27,150 --> 00:06:29,190 the people whereof shall be in rebellion 48 00:06:29,190 --> 00:06:30,390 against the United States, 49 00:06:30,390 --> 00:06:33,660 shall be then fenced forward and forever free. 50 00:06:33,660 --> 00:06:36,150 And whereas President Lincoln correctly believes slavery 51 00:06:36,150 --> 00:06:37,680 to be in violation of the principles 52 00:06:37,680 --> 00:06:40,080 of the Declaration of Independence, and that its abolishment 53 00:06:40,080 --> 00:06:43,440 represented a new birth of freedom for the United States, 54 00:06:43,440 --> 00:06:45,060 and whereas more than two years would pass 55 00:06:45,060 --> 00:06:48,000 before the news reached African Americans living in Texas, 56 00:06:48,000 --> 00:06:52,500 when on June 19th, 1865, Union Major General Gordon Granger 57 00:06:52,500 --> 00:06:54,240 and his regiment arrived in Galveston 58 00:06:54,240 --> 00:06:57,330 and spread the word that slavery had been abolished. 59 00:06:57,330 --> 00:06:58,440 And whereas the following year, 60 00:06:58,440 --> 00:07:00,900 the first official Juneteenth celebrations took place 61 00:07:00,900 --> 00:07:02,490 in Texas and have continued 62 00:07:02,490 --> 00:07:05,460 across the United States throughout the years. 63 00:07:05,460 --> 00:07:07,620 And whereas emancipation in Florida was proclaimed 64 00:07:07,620 --> 00:07:10,287 in Tallahassee on May 20th, 1865, 65 00:07:10,287 --> 00:07:13,500 and for this reason, Floridians traditionally celebrate 66 00:07:13,500 --> 00:07:15,750 Emancipation Day on May 20. 67 00:07:15,750 --> 00:07:17,850 Now, therefore, Juneteenth 68 00:07:17,850 --> 00:07:21,510 is the oldest national celebrated commemoration 69 00:07:21,510 --> 00:07:24,780 of ending of slavery and is important opportunity to honor 70 00:07:24,780 --> 00:07:27,780 the principles, declaration of the independence 71 00:07:27,780 --> 00:07:29,280 and celebration of the achievements 72 00:07:29,280 --> 00:07:31,830 and contributions Africans Americans have made 73 00:07:31,830 --> 00:07:34,620 and continue to make in Florida across our nation. 74 00:07:34,620 --> 00:07:37,260 Hereby declared by the City Commission on this day, 75 00:07:37,260 --> 00:07:40,143 the 17th day of June, 2025. 76 00:07:41,051 --> 00:07:44,051 (participants clap) 77 00:07:55,873 --> 00:07:59,220 - Okay, on behalf of the NAACP of Osceola County, 78 00:07:59,220 --> 00:08:00,270 we wanna thank you 79 00:08:00,270 --> 00:08:03,330 or being here to witness this with us today. 80 00:08:03,330 --> 00:08:05,190 It is a special time for us. 81 00:08:05,190 --> 00:08:07,980 It is about community and us growing together 82 00:08:07,980 --> 00:08:11,790 and staying positive and being united as one. 83 00:08:11,790 --> 00:08:16,560 And so we wanna thank everyone here, our officials, 84 00:08:16,560 --> 00:08:19,650 the city for always being there for us. 85 00:08:19,650 --> 00:08:23,946 On behalf of the NAACP of Osceola, we thank you. 86 00:08:23,946 --> 00:08:26,946 (participants clap) 87 00:09:08,340 --> 00:09:09,690 - Thank you, commissioners. 88 00:09:15,030 --> 00:09:16,890 We now move on to swearing in ceremony 89 00:09:16,890 --> 00:09:21,390 for Assistant Chief of Police and four new police officers. 90 00:09:21,390 --> 00:09:22,323 Chief Broadway. 91 00:09:24,000 --> 00:09:26,610 - Well, good evening, Madam Mayor, Commissioners. 92 00:09:26,610 --> 00:09:28,290 It is my honor to swear in 93 00:09:28,290 --> 00:09:31,770 our newest Assistant Chief of Police, Kevin McGinley, 94 00:09:31,770 --> 00:09:33,820 if you can come forward with your family. 95 00:09:34,982 --> 00:09:37,982 (participants clap) 96 00:09:44,337 --> 00:09:47,880 Our new assistant chief brings extensive amount 97 00:09:47,880 --> 00:09:50,610 of law enforcement experience, leadership experience, worked 98 00:09:50,610 --> 00:09:53,730 for several years at Osceola County Sheriff's Office 99 00:09:53,730 --> 00:09:56,880 for Sheriff Hansel, as well as former Sheriff Gibson, 100 00:09:56,880 --> 00:09:59,310 and also spent several years 101 00:09:59,310 --> 00:10:01,050 at the Florida Department of Law Enforcement 102 00:10:01,050 --> 00:10:02,880 within the Public Integrity Unit. 103 00:10:02,880 --> 00:10:04,830 It is my honor to swear him. 104 00:10:04,830 --> 00:10:07,590 He's going to be a great addition to this leadership team, 105 00:10:07,590 --> 00:10:09,930 to this agency, and to this community. 106 00:10:09,930 --> 00:10:12,540 And he is the consummate professional. 107 00:10:12,540 --> 00:10:14,913 Again, it is my honor to swear I'm in today. 108 00:10:16,097 --> 00:10:19,097 (participants clap) 109 00:10:22,620 --> 00:10:24,185 Repeat after me. 110 00:10:24,185 --> 00:10:25,018 I, state your name. 111 00:10:25,018 --> 00:10:25,851 - I Kevin McGinley. 112 00:10:25,851 --> 00:10:27,060 - Do solemnly swear or affirm. 113 00:10:27,060 --> 00:10:28,470 - Do solemnly swear affirm. 114 00:10:28,470 --> 00:10:30,313 - I will support, protect, and defend. 115 00:10:30,313 --> 00:10:32,670 - I will support, protect and defend. 116 00:10:32,670 --> 00:10:34,320 - The constitution and government. 117 00:10:34,320 --> 00:10:35,610 - The constitution and government. 118 00:10:35,610 --> 00:10:36,600 - Of the United States. 119 00:10:36,600 --> 00:10:37,500 - Of the United States. 120 00:10:37,500 --> 00:10:38,836 - And the State of Florida. 121 00:10:38,836 --> 00:10:39,669 - And the State of Florida. 122 00:10:39,669 --> 00:10:40,560 - I'm duly qualified. 123 00:10:40,560 --> 00:10:41,490 - I'm duly qualified. 124 00:10:41,490 --> 00:10:42,323 - To hold office. 125 00:10:42,323 --> 00:10:43,156 - To hold office. 126 00:10:43,156 --> 00:10:44,130 - Under the Constitution. 127 00:10:44,130 --> 00:10:45,358 - Under the Constitution. 128 00:10:45,358 --> 00:10:46,382 - And I will well. 129 00:10:46,382 --> 00:10:47,215 - And I will well. 130 00:10:47,215 --> 00:10:48,048 - And faithfully perform. 131 00:10:48,048 --> 00:10:48,881 - And faithfully perform. 132 00:10:48,881 --> 00:10:49,714 - My duties. 133 00:10:49,714 --> 00:10:50,547 - My duties. 134 00:10:50,547 --> 00:10:51,440 - Of Assistant chief of Police. 135 00:10:51,440 --> 00:10:53,200 - Of Assistant Chief of Police. 136 00:10:53,200 --> 00:10:54,572 - For the Kissimmee Police Department. 137 00:10:54,572 --> 00:10:55,405 - For the Kissimmee Police Department. 138 00:10:55,405 --> 00:10:56,445 - So help me God. 139 00:10:56,445 --> 00:10:57,278 - So help me God. 140 00:10:57,278 --> 00:10:58,111 - Congratulations. 141 00:10:58,111 --> 00:11:01,111 (participants clap) 142 00:11:48,747 --> 00:11:49,830 - Three, two. 143 00:12:01,317 --> 00:12:04,317 (participants clap) 144 00:12:09,350 --> 00:12:10,920 - It is now my honor and privilege 145 00:12:10,920 --> 00:12:15,840 to swear in our new police officers who are ready to go 146 00:12:15,840 --> 00:12:19,290 through their training and work in our community to serve 147 00:12:19,290 --> 00:12:20,670 and protect our residents. 148 00:12:20,670 --> 00:12:23,020 If you all can come forward with your families. 149 00:12:29,760 --> 00:12:32,820 I also want to recognize our recruiting division. 150 00:12:32,820 --> 00:12:36,390 They proactively do a really good job in recruiting 151 00:12:36,390 --> 00:12:38,460 the top candidates and the best of the best 152 00:12:38,460 --> 00:12:40,350 to represent this city and this community. 153 00:12:40,350 --> 00:12:42,090 So a special thanks to our recruiting division. 154 00:12:42,090 --> 00:12:43,623 Thank you guys. 155 00:12:43,623 --> 00:12:46,623 (participants clap) 156 00:12:55,170 --> 00:12:57,180 Raise your right hand and repeat after me. 157 00:12:57,180 --> 00:12:58,500 Hand on the Bible. 158 00:12:58,500 --> 00:12:59,400 I, state your name. 159 00:12:59,400 --> 00:13:00,930 - I (indistinct) Perez. 160 00:13:00,930 --> 00:13:02,160 - I, Luis Las Lugo. 161 00:13:02,160 --> 00:13:04,380 - Justin (indistinct) 162 00:13:04,380 --> 00:13:06,150 - Do solemnly swear or affirm. 163 00:13:06,150 --> 00:13:07,710 - Do solemnly swear or affirm. 164 00:13:07,710 --> 00:13:09,720 - I will support, protect and defend. 165 00:13:09,720 --> 00:13:11,007 - I'll support, protect and defend. 166 00:13:11,007 --> 00:13:12,720 - The constitution and government. 167 00:13:12,720 --> 00:13:14,160 - The constitution and government. 168 00:13:14,160 --> 00:13:15,240 - Of the United States. 169 00:13:15,240 --> 00:13:16,170 Of the United States. 170 00:13:16,170 --> 00:13:17,003 - And the State of Florida. 171 00:13:17,003 --> 00:13:18,150 - And the State of Florida. 172 00:13:18,150 --> 00:13:19,290 - I'm duly qualified. 173 00:13:19,290 --> 00:13:20,250 - I'm duly qualified. 174 00:13:20,250 --> 00:13:21,083 - To hold office. 175 00:13:21,083 --> 00:13:21,916 - To hold office. 176 00:13:21,916 --> 00:13:22,920 - Under the Constitution. 177 00:13:22,920 --> 00:13:23,880 - Under the constitution. 178 00:13:23,880 --> 00:13:25,117 - And I will well. 179 00:13:25,117 --> 00:13:25,950 - And I will well. 180 00:13:25,950 --> 00:13:26,783 - And faithfully perform. 181 00:13:26,783 --> 00:13:27,660 - And faithfully perform. 182 00:13:27,660 --> 00:13:28,540 - My duties. 183 00:13:28,540 --> 00:13:29,373 - My duties. 184 00:13:29,373 --> 00:13:30,206 - Of police officer. 185 00:13:30,206 --> 00:13:31,039 - Of police officer. 186 00:13:31,039 --> 00:13:32,280 - For the Kissimmee Police Department. 187 00:13:32,280 --> 00:13:33,600 - For the Kissimmee Police Department. 188 00:13:33,600 --> 00:13:34,470 - So help me God. 189 00:13:34,470 --> 00:13:35,538 - So help me God. 190 00:13:35,538 --> 00:13:36,371 - Congratulations. 191 00:13:36,371 --> 00:13:39,371 (participants clap) 192 00:14:11,232 --> 00:14:12,065 Awesome. 193 00:14:12,065 --> 00:14:12,982 Three, two. 194 00:14:16,097 --> 00:14:16,930 One more. 195 00:14:19,031 --> 00:14:20,448 We go three, two. 196 00:14:22,227 --> 00:14:23,060 Thank you. 197 00:14:23,060 --> 00:14:24,560 Thank you so much. 198 00:14:37,955 --> 00:14:40,955 (participants clap) 199 00:14:52,890 --> 00:14:54,540 - We now move on to item 3C, 200 00:14:54,540 --> 00:14:57,360 promotion ceremony of police sergeants. 201 00:14:57,360 --> 00:14:58,290 Chief Broadway. 202 00:14:58,290 --> 00:15:00,090 - Thank you, Madam Mayor. 203 00:15:00,090 --> 00:15:03,000 At this time, we can call up Sergeant Brandon (indistinct) 204 00:15:03,000 --> 00:15:05,520 and Jerry Garrett as they're being promoted 205 00:15:05,520 --> 00:15:06,770 to sergeant this evening. 206 00:15:08,040 --> 00:15:09,609 As you know, our sergeants, 207 00:15:09,609 --> 00:15:12,609 (participants clap) 208 00:15:18,300 --> 00:15:19,980 are the first line supervisors 209 00:15:19,980 --> 00:15:21,630 and play a critical role in shaping 210 00:15:21,630 --> 00:15:23,760 the day-to-day operations and the functioning 211 00:15:23,760 --> 00:15:24,593 of the department. 212 00:15:24,593 --> 00:15:27,663 And it's my honor to swear in, to promote both of you. 213 00:15:32,280 --> 00:15:33,870 Raise your right hand and repeat after me. 214 00:15:33,870 --> 00:15:35,140 I, state your name. 215 00:15:35,140 --> 00:15:36,000 - I, Jerry Garrett. 216 00:15:36,000 --> 00:15:36,840 - I, Brandon (indistinct) 217 00:15:36,840 --> 00:15:38,250 - Do solemnly swear or affirm. 218 00:15:38,250 --> 00:15:39,813 - Do solemnly swear or affirm. 219 00:15:39,813 --> 00:15:41,670 - I'll support, protect and defend. 220 00:15:41,670 --> 00:15:43,650 I'll support, protect and defend. 221 00:15:43,650 --> 00:15:44,970 - Constitution and government. 222 00:15:44,970 --> 00:15:46,160 - Constitution and government. 223 00:15:46,160 --> 00:15:47,250 - Of the United States. 224 00:15:47,250 --> 00:15:48,150 - Of the United States. 225 00:15:48,150 --> 00:15:49,376 - And the State of Florida. 226 00:15:49,376 --> 00:15:50,209 - And the State of Florida. 227 00:15:50,209 --> 00:15:51,060 - I'm duly qualified. 228 00:15:51,060 --> 00:15:52,080 - I'm duly qualified. 229 00:15:52,080 --> 00:15:52,980 - To hold office. 230 00:15:52,980 --> 00:15:53,813 - To hold office. 231 00:15:53,813 --> 00:15:54,750 - Under the constitution. 232 00:15:54,750 --> 00:15:55,650 - Under the constitution. 233 00:15:55,650 --> 00:15:56,781 - And I will well. 234 00:15:56,781 --> 00:15:57,614 - And I will well. 235 00:15:57,614 --> 00:15:58,447 - And faithfully perform. 236 00:15:58,447 --> 00:15:59,370 - And faithfully perform. 237 00:15:59,370 --> 00:16:00,203 - My duties. 238 00:16:00,203 --> 00:16:01,036 - My duties. 239 00:16:01,036 --> 00:16:01,869 - Of police sergeant. 240 00:16:01,869 --> 00:16:02,702 - Of police sergeant. 241 00:16:02,702 --> 00:16:03,720 - For which I'm about to enter. 242 00:16:03,720 --> 00:16:04,920 - For which I'm about to enter. 243 00:16:04,920 --> 00:16:05,790 - So help me God. 244 00:16:05,790 --> 00:16:06,850 - So help me God. 245 00:16:06,850 --> 00:16:07,683 - Congratulations. 246 00:16:07,683 --> 00:16:10,683 (participants clap) 247 00:17:03,839 --> 00:17:05,323 - Congratulations. 248 00:17:05,323 --> 00:17:06,921 - Congratulations. 249 00:17:06,921 --> 00:17:09,200 - Congratulations. 250 00:17:09,200 --> 00:17:10,566 - Congratulations. 251 00:17:10,566 --> 00:17:12,066 - Congratulations. 252 00:17:15,642 --> 00:17:17,242 - What a great day for our city? 253 00:17:18,150 --> 00:17:19,140 This fills my heart. 254 00:17:19,140 --> 00:17:22,710 Thank you all for all you do at our KPD Department. 255 00:17:22,710 --> 00:17:25,140 We are very proud of all of you. 256 00:17:25,140 --> 00:17:27,930 Now we move on to employee of the month for June. 257 00:17:27,930 --> 00:17:28,773 City Manager. 258 00:17:30,330 --> 00:17:31,163 - Thank you, Madam Mayor. 259 00:17:31,163 --> 00:17:32,520 Commissioners, ladies and gentlemen, 260 00:17:32,520 --> 00:17:35,490 keeping with today's theme of the police department, 261 00:17:35,490 --> 00:17:38,730 I'd like to introduce to you today our employee the month 262 00:17:38,730 --> 00:17:42,090 for June from the police department, Cameron Turner. 263 00:17:42,090 --> 00:17:42,923 Cameron. 264 00:17:42,923 --> 00:17:45,744 (participants clap) 265 00:18:00,540 --> 00:18:01,838 - Just kidding. 266 00:18:01,838 --> 00:18:04,260 (participants laugh) 267 00:18:04,260 --> 00:18:06,973 - So Cameron has been with us, three years? 268 00:18:06,973 --> 00:18:07,806 - Just about, yeah. 269 00:18:07,806 --> 00:18:09,090 - Just about three years. 270 00:18:09,090 --> 00:18:12,180 She is a tele-communicator with the police department, 271 00:18:12,180 --> 00:18:15,240 and often, you know, during emergencies, our men 272 00:18:15,240 --> 00:18:18,210 and women in blue are the ones that we think of. 273 00:18:18,210 --> 00:18:20,910 But it's the tele-communicators 274 00:18:20,910 --> 00:18:23,550 and our operators at the communication center 275 00:18:23,550 --> 00:18:27,090 that are often the first line of communication 276 00:18:27,090 --> 00:18:29,430 with anybody in an emergency situation. 277 00:18:29,430 --> 00:18:33,930 And Cameron has a reputation of being polite, courteous, 278 00:18:33,930 --> 00:18:37,230 efficient, she's well respected by her coworkers. 279 00:18:37,230 --> 00:18:39,150 She has a positive attitude 280 00:18:39,150 --> 00:18:41,550 that's infectious within the division 281 00:18:41,550 --> 00:18:46,200 and you know, really exemplifies the type of individual 282 00:18:46,200 --> 00:18:49,710 that represents the term employee the month Very, very well. 283 00:18:49,710 --> 00:18:53,130 So on behalf of the employees of the City of Kissimmee, 284 00:18:53,130 --> 00:18:55,230 I'd like to thank you and congratulate you 285 00:18:55,230 --> 00:18:56,430 for everything that you do. 286 00:18:56,430 --> 00:18:58,470 Congratulate you for winning 287 00:18:58,470 --> 00:19:00,510 our Employee of the Month for June. 288 00:19:00,510 --> 00:19:04,830 And I wanna remind our audience here 289 00:19:04,830 --> 00:19:07,080 that the employee of the month is not chosen by me 290 00:19:07,080 --> 00:19:09,840 or the leadership of the department or the commissioners, 291 00:19:09,840 --> 00:19:11,910 but our employee of the month are, they're nominated 292 00:19:11,910 --> 00:19:14,310 by fellow coworkers 293 00:19:14,310 --> 00:19:16,260 and then those coworkers' applications 294 00:19:16,260 --> 00:19:18,060 for the with the nominations are reviewed 295 00:19:18,060 --> 00:19:21,000 by committee representing the 12 different departments 296 00:19:21,000 --> 00:19:23,430 of the city and over almost 900 employees. 297 00:19:23,430 --> 00:19:26,040 So again, there's no better honor 298 00:19:26,040 --> 00:19:27,390 than to be recognized by your peers. 299 00:19:27,390 --> 00:19:30,078 So thank you so much for everything that you do, Cameron, 300 00:19:30,078 --> 00:19:31,411 and we're gonna. 301 00:19:32,780 --> 00:19:34,344 - Yeah. 302 00:19:34,344 --> 00:19:36,364 Oh, okay, yeah, perfect. 303 00:19:36,364 --> 00:19:39,364 (participants clap) 304 00:19:43,055 --> 00:19:44,138 - A backpack. 305 00:19:49,606 --> 00:19:50,613 - Thank you for service. 306 00:19:50,613 --> 00:19:51,971 - Thank you. 307 00:19:51,971 --> 00:19:52,804 Thank you. 308 00:19:58,955 --> 00:20:00,150 - You'd like to say a few words? 309 00:20:00,150 --> 00:20:00,983 - Yeah. 310 00:20:02,250 --> 00:20:04,170 Just wanna say thank you guys for the recognition. 311 00:20:04,170 --> 00:20:05,103 I appreciate it. 312 00:20:06,060 --> 00:20:08,160 Also give a shout out to the Communications Center. 313 00:20:08,160 --> 00:20:10,170 Definitely not a solo job by any means. 314 00:20:10,170 --> 00:20:11,850 A whole team working together. 315 00:20:11,850 --> 00:20:14,100 And then shout out to the officers. 316 00:20:14,100 --> 00:20:16,160 You guys make our job easier as well. 317 00:20:16,160 --> 00:20:17,627 So thank you. 318 00:20:17,627 --> 00:20:20,627 (participants clap) 319 00:20:30,300 --> 00:20:32,010 - We now move on to item 3E, 320 00:20:32,010 --> 00:20:34,980 presentation of Retrolight System solution 321 00:20:34,980 --> 00:20:37,230 for high priority pedestrian zones. 322 00:20:37,230 --> 00:20:38,163 City manager. 323 00:20:39,000 --> 00:20:40,230 - Thank you, Madam Mayor. 324 00:20:40,230 --> 00:20:43,170 Mr. Jorge Figueroa, the CEO of Sky Novva Solutions 325 00:20:43,170 --> 00:20:45,210 has requested to make presentation to the commission 326 00:20:45,210 --> 00:20:47,670 regarding a product 327 00:20:47,670 --> 00:20:49,590 that they would like to showcase to the commission 328 00:20:49,590 --> 00:20:51,060 regarding pedestrian safety. 329 00:20:51,060 --> 00:20:53,703 So with that, I'll turn it over to Mr. Figueroa. 330 00:20:55,050 --> 00:20:56,997 - Your name and address for the record. 331 00:20:56,997 --> 00:20:59,910 And please just note you have five minutes. 332 00:20:59,910 --> 00:21:01,050 - Yes, Jorge Figueroa, 333 00:21:01,050 --> 00:21:06,033 2918 Sera Bella Way, Kissimmee, 34744. 334 00:21:07,560 --> 00:21:08,683 Excellent. 335 00:21:08,683 --> 00:21:11,640 Good afternoon, commissioners and city staff. 336 00:21:11,640 --> 00:21:14,040 Thank you for the opportunity to speak with you today. 337 00:21:14,040 --> 00:21:16,920 As we continue building a more connected, 338 00:21:16,920 --> 00:21:19,170 safe and forward-thinking Kissimmee, 339 00:21:19,170 --> 00:21:21,000 I'd like to introduce a solution 340 00:21:21,000 --> 00:21:24,690 that directly supports your vision, the Retrolight system, 341 00:21:24,690 --> 00:21:28,470 a smart award-winning pedestrian safety platform designed 342 00:21:28,470 --> 00:21:32,580 to reduce accidents and modernize intersections. 343 00:21:32,580 --> 00:21:34,470 Let's begin with the reality. 344 00:21:34,470 --> 00:21:35,880 Central Florida remains one 345 00:21:35,880 --> 00:21:37,170 of the most dangerous regions 346 00:21:37,170 --> 00:21:39,270 in the country for pedestrians. 347 00:21:39,270 --> 00:21:41,460 According to Smart Growth America's Dangerous 348 00:21:41,460 --> 00:21:45,420 by Design Report, the Orlando Kissimmee Sanford metro area 349 00:21:45,420 --> 00:21:48,810 consistently ranks amongst the top five most deadly areas 350 00:21:48,810 --> 00:21:51,300 for pedestrians in the United States. 351 00:21:51,300 --> 00:21:54,240 In recent years, we've seen rising fatalities, 352 00:21:54,240 --> 00:21:56,580 many involved in vulnerable populations, 353 00:21:56,580 --> 00:22:00,270 near high speed corridors or poorly marked crosses. 354 00:22:00,270 --> 00:22:03,060 This is a pressing public safety issue tied 355 00:22:03,060 --> 00:22:07,170 to the fast growing urban areas and legacy road designs. 356 00:22:07,170 --> 00:22:10,290 The Retrolight system isn't just a concept, 357 00:22:10,290 --> 00:22:13,140 it is internationally recognized being implemented 358 00:22:13,140 --> 00:22:16,950 in six countries and over 70 intersections. 359 00:22:16,950 --> 00:22:20,190 Retrolight is an award-winning smart crosswalk 360 00:22:20,190 --> 00:22:23,040 and signaling platform that received the third price 361 00:22:23,040 --> 00:22:25,250 for best innovation in road safety 362 00:22:25,250 --> 00:22:27,840 at the Global Ministerial Conference. 363 00:22:27,840 --> 00:22:31,110 The Retrolight System is a proven innovative solution 364 00:22:31,110 --> 00:22:33,180 designed to modernize intersections 365 00:22:33,180 --> 00:22:37,230 and dramatically reduce pedestrians injuries and fatalities. 366 00:22:37,230 --> 00:22:39,630 So what is the Retrolight system? 367 00:22:39,630 --> 00:22:42,930 Retrolight is a modular, smart crosswalk system 368 00:22:42,930 --> 00:22:46,500 that illuminates crosswalks and signage within ground 369 00:22:46,500 --> 00:22:50,700 within ground LED panels, activates only when a pedestrian 370 00:22:50,700 --> 00:22:55,380 is present, reducing unnecessary energy usage, 371 00:22:55,380 --> 00:22:58,530 uses intelligence sensors to provide real time alerts 372 00:22:58,530 --> 00:22:59,940 to approaching vehicles 373 00:22:59,940 --> 00:23:02,670 and collects traffic and safety data. 374 00:23:02,670 --> 00:23:05,940 Moreover, its integration with solar panels 375 00:23:05,940 --> 00:23:09,270 and IoT platforms supports both our resilience 376 00:23:09,270 --> 00:23:10,743 and sustainability goals, 377 00:23:11,610 --> 00:23:14,640 key pillars of our comprehensive plan. 378 00:23:14,640 --> 00:23:17,670 It adapts to environmental conditions like rain, 379 00:23:17,670 --> 00:23:19,320 low visibility, snow, 380 00:23:19,320 --> 00:23:22,380 supports data-driven planning for future infrastructure 381 00:23:22,380 --> 00:23:23,790 and mobility decisions 382 00:23:23,790 --> 00:23:27,090 and can be integrated with city management platforms 383 00:23:27,090 --> 00:23:28,623 and security cameras. 384 00:23:29,730 --> 00:23:32,070 It is powered by solar energy 385 00:23:32,070 --> 00:23:35,310 and uses low consumption LEDs. 386 00:23:35,310 --> 00:23:36,360 It is manufactured 387 00:23:36,360 --> 00:23:38,250 with recyclable materials 388 00:23:38,250 --> 00:23:41,880 including repurposed wind turbine blades, 389 00:23:41,880 --> 00:23:45,090 a practical fit in Kissimmee's sustainability 390 00:23:45,090 --> 00:23:47,430 and resilience objectives. 391 00:23:47,430 --> 00:23:49,980 In studies by the University of Rome 392 00:23:49,980 --> 00:23:53,400 and the European Union's EIT Urban Mobility Program, 393 00:23:53,400 --> 00:23:58,260 the system reduced pedestrians accidents by up to 69% 394 00:23:58,260 --> 00:24:01,470 and vehicle speeds by nearly 20% 395 00:24:01,470 --> 00:24:06,420 while increasing pedestrian use by over 190%. 396 00:24:06,420 --> 00:24:09,060 With the Connect Kissimmee Road Project aiming 397 00:24:09,060 --> 00:24:11,430 to improve multimodal access 398 00:24:11,430 --> 00:24:12,990 and pedestrian infrastructure, 399 00:24:12,990 --> 00:24:17,310 Retrolight complements this vision by enhancing visibility 400 00:24:17,310 --> 00:24:21,270 and workability without compromising the design's integrity, 401 00:24:21,270 --> 00:24:23,010 providing a scalable solution 402 00:24:23,010 --> 00:24:26,490 that can be implemented incrementally. 403 00:24:26,490 --> 00:24:27,770 Integrate... 404 00:24:28,752 --> 00:24:29,730 I'm sorry, recent changes 405 00:24:29,730 --> 00:24:33,330 on the Broadway Street design created right conditions 406 00:24:33,330 --> 00:24:35,250 to integrate retro lighting 407 00:24:35,250 --> 00:24:37,680 into newly transformed pedestrian corridors, 408 00:24:37,680 --> 00:24:40,083 helping to future proof the area. 409 00:24:41,220 --> 00:24:45,840 It can be installed crosswalks, bike lanes, school zones, 410 00:24:45,840 --> 00:24:50,040 shared use paths, tunnels and train hubs. 411 00:24:50,040 --> 00:24:52,680 Ideal for high speed intersections, areas 412 00:24:52,680 --> 00:24:54,360 with vulnerable users 413 00:24:54,360 --> 00:24:57,543 and tourists-heavy locations like Downtown Kissimmee. 414 00:24:58,603 --> 00:25:01,560 The Retrolight system helps Kissimmee take a bold step 415 00:25:01,560 --> 00:25:05,610 towards becoming a forward-thinking leader in urban safety 416 00:25:05,610 --> 00:25:08,673 and smart infrastructure in central Florida. 417 00:25:09,540 --> 00:25:12,030 This aligns with the commission's ongoing efforts 418 00:25:12,030 --> 00:25:15,030 to position Kissimmee as a model city for innovation, 419 00:25:15,030 --> 00:25:16,773 mobility and resilience. 420 00:25:17,700 --> 00:25:21,390 The Retrolight System has a track record of results, 421 00:25:21,390 --> 00:25:24,150 recognition and real world performance. 422 00:25:24,150 --> 00:25:25,320 Retrolight system is backed 423 00:25:25,320 --> 00:25:27,960 by the highest industry certifications 424 00:25:27,960 --> 00:25:31,260 and comply with the most demanding technical requirements. 425 00:25:31,260 --> 00:25:33,150 We guarantee long-term performance 426 00:25:33,150 --> 00:25:36,243 even under the most extremes temperature conditions. 427 00:25:37,080 --> 00:25:41,010 It's been tested 55 degrees below zero 428 00:25:41,010 --> 00:25:44,160 up to 212 degrees Fahrenheit 429 00:25:44,160 --> 00:25:48,690 and heavy vehicle traffic over 132,000 pounds. 430 00:25:48,690 --> 00:25:52,320 The Retrolight Systems modular installation, low maintenance 431 00:25:52,320 --> 00:25:55,710 and measurable safety outcomes make it an effective 432 00:25:55,710 --> 00:25:57,990 and potential cost-neutral addition, 433 00:25:57,990 --> 00:26:00,210 especially when factored into current 434 00:26:00,210 --> 00:26:03,753 and future roadway redesigns and grant opportunities. 435 00:26:11,988 --> 00:26:14,580 We would like to set up a demonstration 436 00:26:14,580 --> 00:26:19,580 with the developers for this system if given the chance. 437 00:26:19,713 --> 00:26:20,558 - Thank you. 438 00:26:20,558 --> 00:26:21,510 - Thank you very much. - Thank you for your time 439 00:26:21,510 --> 00:26:22,740 and for the presentation 440 00:26:22,740 --> 00:26:26,700 and if we have any further comments, we'll contact you. 441 00:26:26,700 --> 00:26:27,870 Thank you, Mr. Figueroa. 442 00:26:27,870 --> 00:26:28,893 Appreciate it. 443 00:26:31,680 --> 00:26:33,480 We move on to public hearings. 444 00:26:33,480 --> 00:26:38,310 4A, first reading, proposed ordinance number 25-06, 445 00:26:38,310 --> 00:26:42,123 establishment of Civilian Police Oversight Board. 446 00:26:42,990 --> 00:26:44,850 - In ordinance amending the code of ordinances 447 00:26:44,850 --> 00:26:46,050 of the City of Kissimmee, Florida, 448 00:26:46,050 --> 00:26:47,940 Chapter two, administration, article three 449 00:26:47,940 --> 00:26:50,190 boards and commissions establishing 450 00:26:50,190 --> 00:26:52,110 a civilian police oversight board 451 00:26:52,110 --> 00:26:55,950 amending section 2-3-3, city attorney as legal counsel, 452 00:26:55,950 --> 00:26:57,570 repealing all ordinances and conflict here 453 00:26:57,570 --> 00:26:59,250 with and providing an effective date. 454 00:26:59,250 --> 00:27:01,350 - And commissioners, this is a first reading of an ordinance 455 00:27:01,350 --> 00:27:03,690 that would establish a civilian police oversight board 456 00:27:03,690 --> 00:27:08,598 in accordance with chapter 166.0486 of the Florida Statutes. 457 00:27:08,598 --> 00:27:12,390 This ordinance sets up the size of the board, 458 00:27:12,390 --> 00:27:15,390 which will be between five and seven members. 459 00:27:15,390 --> 00:27:17,730 In accordance with the statutes, 460 00:27:17,730 --> 00:27:20,490 those members will be appointed by the chief of police. 461 00:27:20,490 --> 00:27:23,370 They would be set up for two-year terms with a maximum 462 00:27:23,370 --> 00:27:25,380 of three two-year terms that could be served 463 00:27:25,380 --> 00:27:28,110 by any board member. 464 00:27:28,110 --> 00:27:31,110 Each board member can either live, work 465 00:27:31,110 --> 00:27:32,820 or own property within the city limits. 466 00:27:32,820 --> 00:27:35,640 So it's not limited to just city residents. 467 00:27:35,640 --> 00:27:36,750 And then one 468 00:27:36,750 --> 00:27:38,130 of the members per the statutes 469 00:27:38,130 --> 00:27:40,470 must be retired law enforcement officers. 470 00:27:40,470 --> 00:27:43,308 And there's also prohibitions for members 471 00:27:43,308 --> 00:27:45,690 either to be in elected office 472 00:27:45,690 --> 00:27:48,750 or to be a qualified candidate for elected office. 473 00:27:48,750 --> 00:27:50,100 So after holding the public hearing, 474 00:27:50,100 --> 00:27:52,563 staff recommends approval of this first reading. 475 00:27:53,640 --> 00:27:54,775 - Thank you, City Manager. 476 00:27:54,775 --> 00:27:55,890 This is a public hearing. 477 00:27:55,890 --> 00:27:58,560 Do any of the members of the public wish 478 00:27:58,560 --> 00:28:00,573 to speak on this specific item? 479 00:28:02,700 --> 00:28:06,998 Ma'am, are you asking to speak on this specific item? 480 00:28:06,998 --> 00:28:07,831 - Yes. 481 00:28:07,831 --> 00:28:10,620 (inaudible) 482 00:28:10,620 --> 00:28:11,523 - Thank you then. 483 00:28:12,360 --> 00:28:13,193 Absolutely. 484 00:28:13,193 --> 00:28:15,780 Please walk up to the microphone, and your name 485 00:28:15,780 --> 00:28:17,643 and address for the record, please. 486 00:28:20,071 --> 00:28:21,271 - Okay then, no problem. 487 00:28:23,583 --> 00:28:24,416 Give me a minute. 488 00:28:24,416 --> 00:28:26,439 (Claudia laughs) 489 00:28:26,439 --> 00:28:27,300 Whoo! 490 00:28:27,300 --> 00:28:29,189 10D Andres, I'm sorry. 491 00:28:29,189 --> 00:28:30,022 (Claudia laughs) 492 00:28:30,022 --> 00:28:31,590 - Name and address, please. - My name is Claudia Zuko. 493 00:28:31,590 --> 00:28:33,660 I live at 1342 Stallone Court. 494 00:28:33,660 --> 00:28:37,083 And for those who are doing the closed captioning, it's Z. 495 00:28:38,010 --> 00:28:39,750 Z-O. 496 00:28:39,750 --> 00:28:41,400 Thank you. 497 00:28:41,400 --> 00:28:44,133 Stallone Court, Kissimmee, Florida 34744. 498 00:28:45,720 --> 00:28:48,330 For those of you who don't know me, I really, 499 00:28:48,330 --> 00:28:50,100 really strongly encourage this board 500 00:28:50,100 --> 00:28:52,350 to be created in the first place by, you know, 501 00:28:52,350 --> 00:28:55,020 hounding the crap. 502 00:28:55,020 --> 00:28:56,880 None are those people right back there. 503 00:28:56,880 --> 00:28:58,470 - [Mayor] Ma'am, can you direct yourself 504 00:28:58,470 --> 00:29:00,327 to the commission, please? - Oh, my apologies. 505 00:29:00,327 --> 00:29:02,003 - Thank you. 506 00:29:02,003 --> 00:29:04,710 - And it galls me 507 00:29:04,710 --> 00:29:08,100 that we're engaging in this farce, this pretense, 508 00:29:08,100 --> 00:29:10,860 that this board is going to have any power. 509 00:29:10,860 --> 00:29:15,120 If you really want police oversight, it's you 510 00:29:15,120 --> 00:29:17,940 who are tasked with that, not us. 511 00:29:17,940 --> 00:29:22,200 It is your responsibility to govern him 512 00:29:22,200 --> 00:29:24,750 so that he can govern them. 513 00:29:24,750 --> 00:29:26,747 Isn't that the way this of-- - I'm gonna ask you... 514 00:29:26,747 --> 00:29:29,280 Ma'am, I'm gonna ask you not to direct yourself 515 00:29:29,280 --> 00:29:30,630 to anyone in specific. 516 00:29:30,630 --> 00:29:32,430 You speak to us as a body 517 00:29:32,430 --> 00:29:34,170 and we are more than happy to listen to you. 518 00:29:34,170 --> 00:29:35,010 Thank you. 519 00:29:35,010 --> 00:29:36,420 - Hmm. 520 00:29:36,420 --> 00:29:41,377 So you want transparency. 521 00:29:42,660 --> 00:29:45,030 What does that really mean? 522 00:29:45,030 --> 00:29:48,510 It means something that can let the light shine through, 523 00:29:48,510 --> 00:29:51,600 but you're not being transparent in any way, shape, 524 00:29:51,600 --> 00:29:54,870 or form, that I'm referring to the commission as a whole, 525 00:29:54,870 --> 00:29:56,430 not an individual. 526 00:29:56,430 --> 00:29:57,263 - [Mayor] Thank you. 527 00:29:57,263 --> 00:29:58,096 - Because we all know 528 00:29:58,096 --> 00:30:01,590 that you have over 6,000 pieces of damaged evidence. 529 00:30:01,590 --> 00:30:04,020 We all know, well, I know, 530 00:30:04,020 --> 00:30:07,230 that you have over 1,000 pieces of evidence missing. 531 00:30:07,230 --> 00:30:09,660 We now know collectively as a community 532 00:30:09,660 --> 00:30:14,163 that you did not report 26 officers as required by law. 533 00:30:15,990 --> 00:30:20,580 How will this board accomplish anything in regards 534 00:30:20,580 --> 00:30:22,380 to any of those items? 535 00:30:22,380 --> 00:30:25,170 I see nothing that will change. 536 00:30:25,170 --> 00:30:29,610 We had a previous board who could have affected change 537 00:30:29,610 --> 00:30:32,883 and instead they remained stagnant and silent. 538 00:30:34,650 --> 00:30:39,063 I don't see a way forward by taking several steps backwards. 539 00:30:40,350 --> 00:30:42,410 And what you're asking people to believe 540 00:30:42,410 --> 00:30:46,560 is that you're going to change anything when it comes 541 00:30:46,560 --> 00:30:50,670 to that environment, and it would seem that your actions 542 00:30:50,670 --> 00:30:52,560 speak louder than your words. 543 00:30:52,560 --> 00:30:55,590 So I would recommend the commission 544 00:30:55,590 --> 00:30:57,090 and that the community demand 545 00:30:57,090 --> 00:31:00,300 of the commission real transparency. 546 00:31:00,300 --> 00:31:03,930 Let's talk about the evidence vault floods (chuckles) 547 00:31:03,930 --> 00:31:07,080 now that we know you literally had to go back in 548 00:31:07,080 --> 00:31:11,310 and knock holes in exterior walls when we spent $70,000 549 00:31:11,310 --> 00:31:12,753 trying to repair the issue. 550 00:31:15,480 --> 00:31:17,763 So thank you for your time. 551 00:31:19,019 --> 00:31:21,943 I'll adjourn and come back for a later commentary. 552 00:31:21,943 --> 00:31:23,033 Thank you. - Thank you. 553 00:31:24,630 --> 00:31:28,533 Any other person wants to speak on this specific item? 554 00:31:29,490 --> 00:31:30,630 Mr. Fetzer? 555 00:31:30,630 --> 00:31:33,660 - Jeremy Fetzer, 3532 Bay Court, St. Cloud, 556 00:31:33,660 --> 00:31:36,360 but I own a business in downtown Kissimmee. 557 00:31:36,360 --> 00:31:40,170 First off, I applaud this board for taking this action, 558 00:31:40,170 --> 00:31:43,260 and based upon what the last speaker said, 559 00:31:43,260 --> 00:31:45,720 your hands are tied because of the state, 560 00:31:45,720 --> 00:31:48,090 not what this local board is doing. 561 00:31:48,090 --> 00:31:51,870 And I think this is one step forward just to try 562 00:31:51,870 --> 00:31:53,250 and rebuild that trust. 563 00:31:53,250 --> 00:31:56,190 And I think hiring the new police chief, I think 564 00:31:56,190 --> 00:32:00,390 with this new commission, I think the commission 565 00:32:00,390 --> 00:32:02,550 along with the new police chief and the administration 566 00:32:02,550 --> 00:32:04,230 are doing a wonderful job. 567 00:32:04,230 --> 00:32:07,380 I think, again, the state is tying the hands 568 00:32:07,380 --> 00:32:10,020 of this commission when it comes to transparency 569 00:32:10,020 --> 00:32:13,050 in that aspect of this board and what they can do. 570 00:32:13,050 --> 00:32:14,970 So it's really not up to you guys. 571 00:32:14,970 --> 00:32:19,470 The governor and the legislature created obstacles. 572 00:32:19,470 --> 00:32:22,380 But based upon what happened with the state attorney 573 00:32:22,380 --> 00:32:24,990 and the whole investigation, the hiring 574 00:32:24,990 --> 00:32:26,400 of the new police chief, 575 00:32:26,400 --> 00:32:29,910 we now just sworn in the new assistant deputy chief 576 00:32:29,910 --> 00:32:32,160 and the action that the administration 577 00:32:32,160 --> 00:32:33,750 and this commission has taken. 578 00:32:33,750 --> 00:32:34,980 I actually applaud you guys. 579 00:32:34,980 --> 00:32:36,390 And then taking one step further 580 00:32:36,390 --> 00:32:39,600 with this Citizens Board is just another step forward 581 00:32:39,600 --> 00:32:42,360 to engage the community, to be a part of the process 582 00:32:42,360 --> 00:32:43,860 where they're allowed to. 583 00:32:43,860 --> 00:32:45,990 Again, if you have an issue with this, I would go 584 00:32:45,990 --> 00:32:49,140 to Tallahassee and lobby your state legislatures, 585 00:32:49,140 --> 00:32:50,280 both the state senator 586 00:32:50,280 --> 00:32:52,770 and the state representatives and the governor 587 00:32:52,770 --> 00:32:56,100 because they're the ones responsible for the issues at hand 588 00:32:56,100 --> 00:32:57,630 that you see with this board. 589 00:32:57,630 --> 00:32:59,640 But again, I appreciate everything you guys are doing, 590 00:32:59,640 --> 00:33:01,620 KPD is doing and city managers doing. 591 00:33:01,620 --> 00:33:02,453 Thank you. 592 00:33:03,420 --> 00:33:04,710 - Thank you, Mr. Fetzer. 593 00:33:04,710 --> 00:33:07,983 Any other comments on this specific item? 594 00:33:09,060 --> 00:33:10,710 Hearing none, do I have a motion? 595 00:33:11,971 --> 00:33:12,902 - Motion to approve. 596 00:33:12,902 --> 00:33:13,735 - Second. 597 00:33:13,735 --> 00:33:18,480 Motion by Vice Mayor Eady, second by Commissioner Alvarez. 598 00:33:18,480 --> 00:33:19,503 Any discussion? 599 00:33:20,550 --> 00:33:22,303 Hearing none, all in favor? 600 00:33:22,303 --> 00:33:23,136 - Aye. 601 00:33:23,136 --> 00:33:24,180 - Motion carries. 602 00:33:24,180 --> 00:33:25,013 Thank you. 603 00:33:26,174 --> 00:33:27,007 (Mayor clears throat) 604 00:33:27,007 --> 00:33:31,020 4B, first reading, proposed ordinance number 25-08. 605 00:33:31,020 --> 00:33:33,780 Updated building fee ordinance. 606 00:33:33,780 --> 00:33:36,060 - Madam Mayor, commissioners, at this time, staff 607 00:33:36,060 --> 00:33:38,970 would request that this item be pulled from tonight's agenda 608 00:33:38,970 --> 00:33:41,163 and we'll re advertise at a later date. 609 00:33:42,660 --> 00:33:44,370 - Thank you, City Manager. 610 00:33:44,370 --> 00:33:48,150 We'll move right along to 5A, public hearing. 611 00:33:48,150 --> 00:33:52,260 Kissimmee Gateway Airport Commerce Park mixed use 612 00:33:52,260 --> 00:33:54,303 planned unit development. 613 00:33:55,530 --> 00:33:56,460 - Good Evening, Commission. 614 00:33:56,460 --> 00:33:59,940 Douglas Etheridge, Development Services Assistant Director. 615 00:33:59,940 --> 00:34:01,620 Tonight we have a putt amendment 616 00:34:01,620 --> 00:34:04,320 before you is the (clears throat) excuse me. 617 00:34:04,320 --> 00:34:05,970 It's the Airport Gateway, 618 00:34:05,970 --> 00:34:08,658 Gateway airport Commerce Park Pod. 619 00:34:08,658 --> 00:34:12,210 It was established back in 2010, 620 00:34:12,210 --> 00:34:15,030 basically north of MLK 621 00:34:15,030 --> 00:34:19,320 and the southwest corner of MLK and Thacker. 622 00:34:19,320 --> 00:34:22,050 It was established multiple office types uses, 623 00:34:22,050 --> 00:34:25,440 and it was time to update the pod to allow 624 00:34:25,440 --> 00:34:29,250 for other uses, particularly like a hotel 625 00:34:29,250 --> 00:34:31,500 that it could be associated with the airport 626 00:34:31,500 --> 00:34:34,590 or dormitories for the airport services. 627 00:34:34,590 --> 00:34:37,110 Staff recommends approval of this request is find 628 00:34:37,110 --> 00:34:39,990 and compliant and plaintiff Advisory Board also recommends 629 00:34:39,990 --> 00:34:41,240 approval of this request. 630 00:34:43,410 --> 00:34:44,533 - Thank you. 631 00:34:44,533 --> 00:34:45,366 - Thank you. 632 00:34:45,366 --> 00:34:46,199 - This is a public hearing. 633 00:34:46,199 --> 00:34:47,032 Do any members of the public wish 634 00:34:47,032 --> 00:34:49,083 to speak on this specific item? 635 00:34:51,930 --> 00:34:53,970 Hearing none, do I have a motion? 636 00:34:53,970 --> 00:34:55,390 - Motion to approve. 637 00:34:55,390 --> 00:34:56,223 - Second. 638 00:34:56,223 --> 00:34:57,930 - Motion by Vice Mayor Eady. 639 00:34:57,930 --> 00:35:00,150 Second by Commissioner Martinez. 640 00:35:00,150 --> 00:35:01,203 Any discussion? 641 00:35:03,120 --> 00:35:04,308 All in favor? 642 00:35:04,308 --> 00:35:05,141 - Aye. 643 00:35:05,141 --> 00:35:06,720 - Motion carries. 644 00:35:06,720 --> 00:35:08,520 We're gonna now move on to hear the audience. 645 00:35:08,520 --> 00:35:11,010 Do any the members wish to speak? 646 00:35:11,010 --> 00:35:13,953 Please be sure to sign in with our clerk. 647 00:35:15,300 --> 00:35:17,010 We are going to start now 648 00:35:17,010 --> 00:35:21,570 with Ray Parsons. 649 00:35:21,570 --> 00:35:22,653 Mr. Parsons. 650 00:35:26,400 --> 00:35:27,233 - Thank you. 651 00:35:27,233 --> 00:35:29,583 Ray Parsons, 117B Broadway. 652 00:35:30,840 --> 00:35:32,820 Just came tonight just to tell y'all 653 00:35:32,820 --> 00:35:35,520 that I've met, recently had the opportunity to meet 654 00:35:35,520 --> 00:35:39,300 with several your department heads 655 00:35:39,300 --> 00:35:42,960 and met with the new police chief 656 00:35:42,960 --> 00:35:44,850 and he was very welcoming. 657 00:35:44,850 --> 00:35:47,433 I think he made a great hire with him. 658 00:35:48,360 --> 00:35:49,535 Had the opportunity 659 00:35:49,535 --> 00:35:51,150 to meet with your new public Works direct. 660 00:35:51,150 --> 00:35:52,680 I guess he's not new, he is been here a while, 661 00:35:52,680 --> 00:35:54,330 but he is kind of new to me. 662 00:35:54,330 --> 00:35:56,190 Ashley with Public Works. 663 00:35:56,190 --> 00:35:57,990 He was extremely helpful. 664 00:35:57,990 --> 00:36:00,603 Police chief, I met with him a couple times. 665 00:36:01,680 --> 00:36:02,520 Really nice guy. 666 00:36:02,520 --> 00:36:03,900 Extremely helpful. 667 00:36:03,900 --> 00:36:07,620 And I think y'all have made some really fantastic hires. 668 00:36:07,620 --> 00:36:10,410 And just from a citizen's point of view 669 00:36:10,410 --> 00:36:12,930 and somebody that works with the staff a lot, 670 00:36:12,930 --> 00:36:16,500 it's refreshing to see (clears throat) that kind 671 00:36:16,500 --> 00:36:21,273 of approach and attitude from the staff. 672 00:36:22,470 --> 00:36:26,073 I'm just so excited about our opportunities for downtown. 673 00:36:26,940 --> 00:36:31,830 Y'all are doing a great job getting downtown under control. 674 00:36:31,830 --> 00:36:33,570 The sound ordinance. 675 00:36:33,570 --> 00:36:36,660 Some of the things are a little out of control. 676 00:36:36,660 --> 00:36:39,960 There's a lot of businesses downtown that want 677 00:36:39,960 --> 00:36:42,363 to get involved and want to do the right thing. 678 00:36:43,320 --> 00:36:47,430 And just appreciate 679 00:36:47,430 --> 00:36:50,190 your efforts and look forward to opportunities 680 00:36:50,190 --> 00:36:53,370 for downtown working with your staff. 681 00:36:53,370 --> 00:36:54,203 Thank you. 682 00:36:54,203 --> 00:36:55,413 - Thank you, Mr. Parsons. 683 00:36:56,430 --> 00:36:59,703 I also have Diana Marrero Pinto. 684 00:37:01,320 --> 00:37:02,153 - Thank you. 685 00:37:08,100 --> 00:37:11,250 - Madam Mayor, my comments are in reference to item eight. 686 00:37:11,250 --> 00:37:12,360 Would you like me to hold off 687 00:37:12,360 --> 00:37:14,400 till they do their presentation? 688 00:37:14,400 --> 00:37:15,300 - [Mayor] Pardon me, I can't-- 689 00:37:15,300 --> 00:37:16,950 - The city's incentives. 690 00:37:16,950 --> 00:37:17,783 - [Mayor] Okay. 691 00:37:17,783 --> 00:37:18,616 - Would you like me to hold off? 692 00:37:18,616 --> 00:37:19,449 - So yeah, 693 00:37:19,449 --> 00:37:20,282 we'll hold off on that. - Okay. 694 00:37:20,282 --> 00:37:21,130 - Thank you, I'm sorry. 695 00:37:23,580 --> 00:37:24,510 All right. 696 00:37:24,510 --> 00:37:27,243 Any other person wants to speak at this moment? 697 00:37:28,650 --> 00:37:30,033 Ms. Zuko, please. 698 00:37:43,980 --> 00:37:44,823 - Thank you. 699 00:37:46,140 --> 00:37:47,310 Today I'm gonna talk about-- I'm sorry. 700 00:37:47,310 --> 00:37:48,240 I need your name and address again 701 00:37:48,240 --> 00:37:51,180 for the record. - Oh, again, my apologies. 702 00:37:51,180 --> 00:37:52,890 Claudia Zuko. 703 00:37:52,890 --> 00:37:55,350 Thank you again for getting that right, 704 00:37:55,350 --> 00:37:59,943 at 1342 for now, still on Court Kissimmee 434744. 705 00:38:01,560 --> 00:38:03,603 My topic is transparency, 706 00:38:05,040 --> 00:38:07,380 and it begins with telling you what happened on the date 707 00:38:07,380 --> 00:38:11,070 of August 22nd, 2014 708 00:38:11,070 --> 00:38:15,510 when police ignored a protective order 709 00:38:15,510 --> 00:38:17,880 that had been legally issued 710 00:38:17,880 --> 00:38:22,397 to me by the Ninth Judicial Circuit to prevent harm. 711 00:38:27,180 --> 00:38:28,113 Instead, 712 00:38:33,540 --> 00:38:34,630 my stalker 713 00:38:37,050 --> 00:38:40,150 and the little angry mob that she had formed 714 00:38:42,900 --> 00:38:47,900 called police who arrived, ignored that order, 715 00:38:50,700 --> 00:38:55,650 ignored the cameras, the microphones 716 00:38:55,650 --> 00:38:58,953 with which they were well aware and familiar with. 717 00:39:00,390 --> 00:39:03,150 Drug me from my home 718 00:39:03,150 --> 00:39:04,623 after breaking my door, 719 00:39:06,690 --> 00:39:10,593 placed me in a squad car, and based on her testimony, 720 00:39:12,270 --> 00:39:13,803 they corrected me. 721 00:39:22,980 --> 00:39:26,673 For a decade, I have been abused, 722 00:39:28,020 --> 00:39:30,750 scoffed, harangued 723 00:39:30,750 --> 00:39:35,103 and harassed with verbiage so appalling. 724 00:39:37,680 --> 00:39:42,680 It has to stop. 725 00:39:43,020 --> 00:39:46,503 So we need to be transparent, don't we? 726 00:39:48,810 --> 00:39:50,659 And it starts by saying, 727 00:39:50,659 --> 00:39:52,590 where's the talk about aliens? 728 00:39:52,590 --> 00:39:54,240 Where's the death threat? 729 00:39:54,240 --> 00:39:56,970 Where's the human barricade? 730 00:39:56,970 --> 00:39:58,563 They're nowhere to be found. 731 00:40:00,840 --> 00:40:05,220 We know that you withheld evidence on both sides, 732 00:40:05,220 --> 00:40:07,413 police and prosecutors, 733 00:40:10,290 --> 00:40:11,973 to protect a lie. 734 00:40:14,070 --> 00:40:17,490 And we know it's a lie because it got yanked off of WFTV 735 00:40:17,490 --> 00:40:20,253 and off of the website for Kat and Phillips, 736 00:40:21,420 --> 00:40:22,893 and got booted out of court. 737 00:40:24,390 --> 00:40:25,223 Over and over 738 00:40:25,223 --> 00:40:30,110 they were declared unreliable and untruthful. 739 00:40:33,900 --> 00:40:36,240 And the evidence was withheld 740 00:40:36,240 --> 00:40:40,080 because the culture of coverup, ladies 741 00:40:40,080 --> 00:40:44,520 and gentlemen, of the commission and audience, 742 00:40:44,520 --> 00:40:46,263 and it sickens me. 743 00:40:47,130 --> 00:40:48,993 That's me being transparent. 744 00:40:51,570 --> 00:40:52,710 Good enough. 745 00:40:52,710 --> 00:40:53,883 - Thank you, Ms. Zuko. 746 00:40:56,130 --> 00:40:59,130 Consent agenda, item number seven, to I have a motion 747 00:40:59,130 --> 00:41:03,120 to approve the consent agenda with the exception of 7Q. 748 00:41:03,120 --> 00:41:04,380 - Motion to approve. 749 00:41:04,380 --> 00:41:05,213 - Second. 750 00:41:06,480 --> 00:41:07,940 - All in favor? 751 00:41:07,940 --> 00:41:10,020 - Aye. 752 00:41:10,020 --> 00:41:11,103 - Motion carries. 753 00:41:12,360 --> 00:41:13,230 Discussion items. 754 00:41:13,230 --> 00:41:14,100 We'll move right on. 755 00:41:14,100 --> 00:41:14,933 I'm sorry. 756 00:41:14,933 --> 00:41:17,580 - Madam Mayor, can we hear 7Q now? 757 00:41:17,580 --> 00:41:18,530 - I'm sorry, did I? 758 00:41:19,410 --> 00:41:21,570 Oh (clears throat) 7Q I'm sorry. 759 00:41:21,570 --> 00:41:22,950 We're gonna pull 7Q so we talk about that-- 760 00:41:22,950 --> 00:41:24,150 - Thank you, yes, yes. 761 00:41:24,150 --> 00:41:27,600 So, Madam Mayor, commissioners, 7Q is a resolution 762 00:41:27,600 --> 00:41:30,690 authorizing the city manager to execute documents related 763 00:41:30,690 --> 00:41:35,040 to applications for hazard mitigation grant programs. 764 00:41:35,040 --> 00:41:38,220 And the intent behind this resolution was to allow us 765 00:41:38,220 --> 00:41:40,740 to submit these applications in time 766 00:41:40,740 --> 00:41:43,560 for what sometimes are very tight timelines 767 00:41:43,560 --> 00:41:45,090 that we don't have time to go 768 00:41:45,090 --> 00:41:46,680 to commission to get approval for 769 00:41:46,680 --> 00:41:48,900 in advance of submitting the grant. 770 00:41:48,900 --> 00:41:50,310 We are in the process 771 00:41:50,310 --> 00:41:53,280 of applying for a COPS grant to help pay 772 00:41:53,280 --> 00:41:56,520 for new police officers with the upcoming budget as well 773 00:41:56,520 --> 00:41:59,910 as a safer grant for new firefighters in the upcoming 774 00:41:59,910 --> 00:42:00,900 or in a future budget. 775 00:42:00,900 --> 00:42:03,240 And so what we'd like to do 776 00:42:03,240 --> 00:42:06,000 and before you think each of you have a copy 777 00:42:06,000 --> 00:42:07,560 of a revised resolution 778 00:42:07,560 --> 00:42:11,220 that would add those two grant programs to this resolution. 779 00:42:11,220 --> 00:42:14,700 So staff is requesting approval for, to add this 780 00:42:14,700 --> 00:42:16,830 or to approve this new resolution. 781 00:42:16,830 --> 00:42:17,700 - Perfect. 782 00:42:17,700 --> 00:42:18,533 So. 783 00:42:19,468 --> 00:42:21,840 - Make a motion to approve 784 00:42:21,840 --> 00:42:25,793 the adamant to resolution to 7Q. 785 00:42:26,940 --> 00:42:27,843 - I second it. 786 00:42:29,137 --> 00:42:31,050 All righty, motion by Commissioner Alvarez, 787 00:42:31,050 --> 00:42:32,940 second by Commissioner Martinez. 788 00:42:32,940 --> 00:42:34,127 All in favor? 789 00:42:34,127 --> 00:42:34,960 - Aye. 790 00:42:34,960 --> 00:42:35,973 - Motion carries. 791 00:42:36,955 --> 00:42:37,788 All right. 792 00:42:40,080 --> 00:42:42,723 Now we'll move on to discussion items. 793 00:42:44,940 --> 00:42:46,410 City Commission will recess 794 00:42:46,410 --> 00:42:50,223 and convenes as the Community Redevelopment Agency Board? 795 00:42:51,630 --> 00:42:53,530 - David, do we need to do that for 8A? 796 00:42:55,080 --> 00:42:57,523 Not for 8A but for 8B. 797 00:42:57,523 --> 00:42:59,150 - 8B, okay. - Yes, my apologies. 798 00:42:59,150 --> 00:43:00,360 So we just proceed with 8A. 799 00:43:00,360 --> 00:43:01,607 - So we can remain 800 00:43:01,607 --> 00:43:03,900 as the City Commission for 8A. - So we reconvene 801 00:43:03,900 --> 00:43:07,980 at this point and we'll recess at the next one. 802 00:43:07,980 --> 00:43:09,180 So we'll go into 8A, 803 00:43:09,180 --> 00:43:13,290 Downtown Kissimmee Activation Incentive. 804 00:43:13,290 --> 00:43:14,850 Mr. Rodriguez. 805 00:43:14,850 --> 00:43:15,683 - Good evening. 806 00:43:15,683 --> 00:43:18,210 David Rodriguez, Economic Development Director. 807 00:43:18,210 --> 00:43:20,010 The item before you for consideration 808 00:43:20,010 --> 00:43:23,010 is the Downtown Business Activation Initiative. 809 00:43:23,010 --> 00:43:26,160 The objective of this initiative is attracting 810 00:43:26,160 --> 00:43:28,200 new quality tenants to vacant 811 00:43:28,200 --> 00:43:31,680 or underutilized storefronts in the downtown core, 812 00:43:31,680 --> 00:43:33,060 focusing on types 813 00:43:33,060 --> 00:43:35,850 of businesses not currently present in downtown, 814 00:43:35,850 --> 00:43:36,900 or that residents 815 00:43:36,900 --> 00:43:39,000 and visitors want to see more of, 816 00:43:39,000 --> 00:43:41,280 like experiential businesses, 817 00:43:41,280 --> 00:43:44,850 entertainment innovative astronomy, et cetera. 818 00:43:44,850 --> 00:43:48,030 The goal is activating downtown to add vibrancy 819 00:43:48,030 --> 00:43:50,460 and increase food traffic. 820 00:43:50,460 --> 00:43:52,650 Just like our tool bag 821 00:43:52,650 --> 00:43:54,780 of incentives to attract target industries 822 00:43:54,780 --> 00:43:58,020 to the city at large, this is a tool in our tool bag 823 00:43:58,020 --> 00:44:01,800 to recruit businesses specifically to downtown. 824 00:44:01,800 --> 00:44:03,090 Now, under this initiative, 825 00:44:03,090 --> 00:44:06,960 the city would offer reimburse 25% 826 00:44:06,960 --> 00:44:09,960 of the cost incurred in interior tenant improvements, 827 00:44:09,960 --> 00:44:13,440 build out or renovations up to 50,000, 828 00:44:13,440 --> 00:44:18,270 waive development fees up to 5,000, reimburse the cost 829 00:44:18,270 --> 00:44:22,500 of the BTR and reimburse 50% of rent costs 830 00:44:22,500 --> 00:44:25,530 for the first six months up to 10,000. 831 00:44:25,530 --> 00:44:29,880 Again, this incentive is part of a recruitment initiative 832 00:44:29,880 --> 00:44:34,290 aimed to make downtown a more competitive retail destination 833 00:44:34,290 --> 00:44:37,110 and have a more robust downtown to residents 834 00:44:37,110 --> 00:44:39,180 and visitors to enjoy. 835 00:44:39,180 --> 00:44:41,580 Now, happy to answer any questions you may have. 836 00:44:44,490 --> 00:44:45,323 - Thank you. 837 00:44:48,270 --> 00:44:51,240 Commissioners, are you okay with this? 838 00:44:51,240 --> 00:44:52,073 Any questions? 839 00:44:52,073 --> 00:44:53,043 Are you okay? 840 00:44:53,880 --> 00:44:54,810 Yeah. 841 00:44:54,810 --> 00:44:55,643 Good. 842 00:44:55,643 --> 00:44:56,848 All right. 843 00:44:56,848 --> 00:44:57,681 So do I have a motion? 844 00:44:57,681 --> 00:44:58,590 - Motion to approve. 845 00:44:58,590 --> 00:44:59,460 - Second. 846 00:44:59,460 --> 00:45:01,290 - Motion by Commissioner Martinez, 847 00:45:01,290 --> 00:45:03,690 second by Vice Mayor Eady. 848 00:45:03,690 --> 00:45:04,680 All in favor? 849 00:45:04,680 --> 00:45:05,513 - Aye. 850 00:45:05,513 --> 00:45:06,450 - Motion carries. 851 00:45:06,450 --> 00:45:07,283 Thank you. 852 00:45:07,283 --> 00:45:08,820 Thank you, Mr. Rodriguez, for that. 853 00:45:08,820 --> 00:45:12,930 Now we will recess and convene 854 00:45:12,930 --> 00:45:15,330 as a Community Redevelopment Agency Board 855 00:45:15,330 --> 00:45:19,470 for item 8B, amendments 856 00:45:19,470 --> 00:45:23,070 to Community Redevelopment Agency Incentives Policy. 857 00:45:23,070 --> 00:45:24,093 Mr. Rodriguez. 858 00:45:25,170 --> 00:45:26,850 - The item before you are changes 859 00:45:26,850 --> 00:45:29,340 to the CRA Incentive Programs. 860 00:45:29,340 --> 00:45:31,080 These programs, as you know, 861 00:45:31,080 --> 00:45:33,900 are directed towards developing new projects, 862 00:45:33,900 --> 00:45:35,760 redeveloping blighted properties 863 00:45:35,760 --> 00:45:38,613 and repurposing vacant structures within the CRA. 864 00:45:39,540 --> 00:45:41,940 In addition to incorporating some definitions 865 00:45:41,940 --> 00:45:44,460 to add clarity, the changes in front 866 00:45:44,460 --> 00:45:46,560 of you include the following, 867 00:45:46,560 --> 00:45:50,250 adjusting the Pioneer grant amount to 10% 868 00:45:50,250 --> 00:45:52,410 of the tangible project costs, 869 00:45:52,410 --> 00:45:55,380 costs that add value to the property, 870 00:45:55,380 --> 00:46:00,240 up to 1.5 million program maximum, whichever is lower. 871 00:46:00,240 --> 00:46:01,073 By doing this, 872 00:46:01,073 --> 00:46:05,880 this ensures a 10 to one ratio on all projects. 873 00:46:05,880 --> 00:46:09,090 That means $10 of private capital for each dollar 874 00:46:09,090 --> 00:46:10,413 of CRA funds. 875 00:46:11,670 --> 00:46:14,790 Also, in order to be fiscally prudent in dispersing, 876 00:46:14,790 --> 00:46:19,230 the funds staff recommends to adjust the payout schedule 877 00:46:19,230 --> 00:46:22,770 up to five years, depending on the amount of the grant. 878 00:46:22,770 --> 00:46:25,110 The larger the grant, the longer the payout. 879 00:46:25,110 --> 00:46:27,573 So funds are dispersed slowly. 880 00:46:28,530 --> 00:46:30,690 These are really adjustments to the mechanics, 881 00:46:30,690 --> 00:46:32,340 internal mechanics within the program, 882 00:46:32,340 --> 00:46:36,870 but the goals and the grant maximums are the same as today. 883 00:46:36,870 --> 00:46:39,020 Happy to answer any questions you may have. 884 00:46:40,260 --> 00:46:41,093 - Thank you. 885 00:46:43,290 --> 00:46:45,420 This just applies to the Pioneer Project. 886 00:46:45,420 --> 00:46:46,759 Am I correct, Grant? 887 00:46:46,759 --> 00:46:47,952 Just that one? 888 00:46:47,952 --> 00:46:48,785 - Yes. 889 00:46:48,785 --> 00:46:50,580 - No, just Pioneer or is it also-- 890 00:46:50,580 --> 00:46:51,450 - Yes, just Pioneer. 891 00:46:51,450 --> 00:46:52,700 - Okay. 892 00:46:52,700 --> 00:46:53,533 - Okay. 893 00:46:53,533 --> 00:46:55,110 Just to be clear on that. 894 00:46:55,110 --> 00:46:56,520 Okay. 895 00:46:56,520 --> 00:46:58,713 So any questions, Commission? 896 00:47:00,360 --> 00:47:02,550 If not, do I have a motion? 897 00:47:02,550 --> 00:47:03,663 - Motion to approve. 898 00:47:04,920 --> 00:47:05,753 - Second. 899 00:47:07,110 --> 00:47:09,420 - Motion by Vice Mayor Eady. 900 00:47:09,420 --> 00:47:11,400 Second by Commissioner Martinez. 901 00:47:11,400 --> 00:47:12,612 All in favor? 902 00:47:12,612 --> 00:47:13,650 - Aye. 903 00:47:13,650 --> 00:47:15,060 - Motion carries. 904 00:47:15,060 --> 00:47:15,893 - Thank you. 905 00:47:15,893 --> 00:47:18,060 - The Community Redevelopment Agency Board now adjourns 906 00:47:18,060 --> 00:47:20,673 and Reconvenes as the City Commission. 907 00:47:21,930 --> 00:47:22,803 Move right on. 908 00:47:25,178 --> 00:47:26,143 All right. 909 00:47:26,143 --> 00:47:28,530 8C, 2025 Policy Agenda Review, 910 00:47:28,530 --> 00:47:31,593 Building and Fire Prevention Division Operations. 911 00:47:37,740 --> 00:47:39,540 Mr. Holland to present. 912 00:47:39,540 --> 00:47:40,738 Thank you. 913 00:47:40,738 --> 00:47:41,571 - Sorry. 914 00:47:41,571 --> 00:47:42,404 - No, it's okay. 915 00:47:42,404 --> 00:47:44,443 (commissioners laugh) 916 00:47:44,443 --> 00:47:45,276 It's all good. 917 00:47:45,276 --> 00:47:46,443 - Being a cookie monster. 918 00:47:48,720 --> 00:47:49,983 Proof of technology. 919 00:48:07,080 --> 00:48:08,430 Good evening, commissioners. 920 00:48:08,430 --> 00:48:10,680 Craig Holland, Development Services Director. 921 00:48:11,640 --> 00:48:13,830 So a few weeks ago we did the same exact type 922 00:48:13,830 --> 00:48:15,270 presentation for code enforcement. 923 00:48:15,270 --> 00:48:18,090 Tonight it's gonna be about the building division 924 00:48:18,090 --> 00:48:21,420 and then in probably in a few weeks 925 00:48:21,420 --> 00:48:23,550 or a month, we'll be doing the planning division. 926 00:48:23,550 --> 00:48:25,350 So you'll hit all three. 927 00:48:25,350 --> 00:48:28,953 So the City Commission, can I get the first slide? 928 00:48:30,360 --> 00:48:32,051 Oh, I'm sorry. 929 00:48:32,051 --> 00:48:32,910 - You're good. 930 00:48:32,910 --> 00:48:34,860 - So the City Commission and their policy agenda 931 00:48:34,860 --> 00:48:38,520 for 2025 made a high priority of permitting 932 00:48:38,520 --> 00:48:41,910 and licensing process, streamlining with goals, objectives, 933 00:48:41,910 --> 00:48:44,310 performance audits, reports with findings 934 00:48:44,310 --> 00:48:46,950 and recommendations, directions and implementation. 935 00:48:46,950 --> 00:48:48,763 So this discussion, 936 00:48:48,763 --> 00:48:52,590 again is divided up into two parts, development review, 937 00:48:52,590 --> 00:48:55,020 which will be in about a month, and building review tonight. 938 00:48:55,020 --> 00:48:57,900 So what we're gonna do is Samantha Bridle, 939 00:48:57,900 --> 00:48:59,580 our Building Manager, is gonna get up 940 00:48:59,580 --> 00:49:03,540 and go over details about the building division, a lot 941 00:49:03,540 --> 00:49:05,820 of things about the process, things 942 00:49:05,820 --> 00:49:09,180 that we've done since you heard from us about two years ago 943 00:49:09,180 --> 00:49:11,040 when we gave the same presentation 944 00:49:11,040 --> 00:49:12,060 to the previous commission. 945 00:49:12,060 --> 00:49:13,590 We have two new commissioners on board 946 00:49:13,590 --> 00:49:14,853 that weren't here before. 947 00:49:15,930 --> 00:49:17,640 And then I'll come back at the end 948 00:49:17,640 --> 00:49:20,940 and we can have a discussion on what you all are hearing 949 00:49:20,940 --> 00:49:23,790 or feel are the issues 950 00:49:23,790 --> 00:49:28,180 and how you would like to see us address these issues 951 00:49:29,520 --> 00:49:31,500 much like we did with Code Enforcement. 952 00:49:31,500 --> 00:49:35,340 So I'm gonna introduce Samantha Bridle, the Building Manager 953 00:49:35,340 --> 00:49:37,143 for the Building Division. 954 00:49:52,050 --> 00:49:53,850 - Good evening, Madam Mayor, commissioners, 955 00:49:53,850 --> 00:49:56,220 City Manager Steigerwald and city staff. 956 00:49:56,220 --> 00:49:57,450 My name is Samantha Bridle, 957 00:49:57,450 --> 00:49:59,220 and I serve as the Building Division Manager 958 00:49:59,220 --> 00:50:00,870 for the City of Kissimmee. 959 00:50:00,870 --> 00:50:02,610 Today I'll be providing a brief overview 960 00:50:02,610 --> 00:50:05,523 of the city's permitting and licensing processes. 961 00:50:10,860 --> 00:50:11,693 Thank you. 962 00:50:15,540 --> 00:50:17,081 Technical difficulties. 963 00:50:17,081 --> 00:50:19,680 (Samantha laughs) 964 00:50:19,680 --> 00:50:20,513 Okay. 965 00:50:21,420 --> 00:50:23,640 We'll begin with our building division's staffing 966 00:50:23,640 --> 00:50:26,310 and certifications to highlight the professional expertise 967 00:50:26,310 --> 00:50:27,333 behind our work. 968 00:50:28,315 --> 00:50:31,080 We'll give a high level look at our workflow to show 969 00:50:31,080 --> 00:50:33,660 how applications move through the system. 970 00:50:33,660 --> 00:50:36,240 We'll review overall permitting and licensing statistics 971 00:50:36,240 --> 00:50:37,590 and compare both our performance 972 00:50:37,590 --> 00:50:39,870 and processes with neighboring jurisdictions 973 00:50:39,870 --> 00:50:42,900 to provide regional context. 974 00:50:42,900 --> 00:50:44,670 And I'll also outline the steps we're taking 975 00:50:44,670 --> 00:50:47,730 to streamline operations and boost efficiency 976 00:50:47,730 --> 00:50:49,860 and highlight recent improvements aimed at delivering 977 00:50:49,860 --> 00:50:50,910 a clearer, more timely 978 00:50:50,910 --> 00:50:53,510 and customer friendly experience for our applicants. 979 00:50:56,670 --> 00:50:58,170 Now I'd like to give you a quick overview 980 00:50:58,170 --> 00:51:00,990 of what our team does on a day-to-day basis. 981 00:51:00,990 --> 00:51:02,880 We manage and oversee the entire permitting 982 00:51:02,880 --> 00:51:05,670 and licensing process from start to finish. 983 00:51:05,670 --> 00:51:07,860 Throughout the process, we guide applicants step 984 00:51:07,860 --> 00:51:10,020 by step from the initial submission all the way 985 00:51:10,020 --> 00:51:11,430 through to final inspection, 986 00:51:11,430 --> 00:51:14,640 helping them navigate requirements and timelines. 987 00:51:14,640 --> 00:51:16,500 That includes reviewing and issuing permits 988 00:51:16,500 --> 00:51:19,290 for construction projects across the city. 989 00:51:19,290 --> 00:51:21,960 Once permits are issued, we conduct inspections 990 00:51:21,960 --> 00:51:24,510 to ensure everything complies with building codes, 991 00:51:24,510 --> 00:51:27,540 fire codes, and general safety standards. 992 00:51:27,540 --> 00:51:29,460 We also handle contractor registrations 993 00:51:29,460 --> 00:51:32,370 and business tax receipts, making sure that businesses 994 00:51:32,370 --> 00:51:35,190 and contractors are properly vetted and licensed. 995 00:51:35,190 --> 00:51:36,690 However, it's important to note 996 00:51:36,690 --> 00:51:39,480 that the building division does not handle the enforcement 997 00:51:39,480 --> 00:51:41,820 of business tax receipts issues. 998 00:51:41,820 --> 00:51:44,420 The responsibility lies with a different department. 999 00:51:45,390 --> 00:51:46,800 And when buildings become unsafe 1000 00:51:46,800 --> 00:51:49,440 or hazardous, we process unsafe abatements 1001 00:51:49,440 --> 00:51:50,970 to protect public safety 1002 00:51:50,970 --> 00:51:53,310 and get those properties addressed quickly. 1003 00:51:53,310 --> 00:51:55,860 Our goal is to ensure development in our community is safe 1004 00:51:55,860 --> 00:51:57,840 and efficient while making the permitting 1005 00:51:57,840 --> 00:52:00,750 and licensing process straightforward, timely 1006 00:52:00,750 --> 00:52:03,300 and centered on the needs of all of our applicants. 1007 00:52:07,530 --> 00:52:10,320 In fiscal year 2024, the building division, 1008 00:52:10,320 --> 00:52:14,250 which also includes fire prevention, had 24 personnel. 1009 00:52:14,250 --> 00:52:15,480 For the current fiscal year, 1010 00:52:15,480 --> 00:52:17,640 we have increased to 29 positions 1011 00:52:17,640 --> 00:52:19,770 with 27 currently filled, 1012 00:52:19,770 --> 00:52:21,000 and we do have two vacancies 1013 00:52:21,000 --> 00:52:23,103 we are actively working to fill. 1014 00:52:24,120 --> 00:52:26,460 Importantly, to accommodate our diverse community, 1015 00:52:26,460 --> 00:52:29,880 13 of these 29 positions, which is nearly 45% 1016 00:52:29,880 --> 00:52:33,810 of our staff, are bilingual with proficiency in Spanish, 1017 00:52:33,810 --> 00:52:36,750 Portuguese, German and French. 1018 00:52:36,750 --> 00:52:39,570 This significantly enhances our ability to provide clear 1019 00:52:39,570 --> 00:52:41,550 and effective communication with our residents, 1020 00:52:41,550 --> 00:52:43,353 business owners and our customers. 1021 00:52:47,580 --> 00:52:50,190 The building division takes great pride in maintaining 1022 00:52:50,190 --> 00:52:52,710 and continually expanding the number of licenses 1023 00:52:52,710 --> 00:52:55,320 and certifications held by our staff. 1024 00:52:55,320 --> 00:52:58,650 Among the 27 employees currently in the building division, 1025 00:52:58,650 --> 00:53:03,650 we collectively hold 116 unique licenses and certifications. 1026 00:53:03,780 --> 00:53:06,750 These credentials come from four key regulatory bodies, 1027 00:53:06,750 --> 00:53:09,480 the Department of Business and Professional Regulation, 1028 00:53:09,480 --> 00:53:11,400 the International Code Council, 1029 00:53:11,400 --> 00:53:13,200 the division of the State Fire Marshal 1030 00:53:13,200 --> 00:53:15,900 within the Florida Department of Financial Services, 1031 00:53:15,900 --> 00:53:17,640 and then also the Florida Association 1032 00:53:17,640 --> 00:53:19,293 of Business Tax Officials. 1033 00:53:20,400 --> 00:53:22,020 A notable achievement within our team 1034 00:53:22,020 --> 00:53:24,210 is that our deputy building official has earned 1035 00:53:24,210 --> 00:53:26,670 the Master code professional certification, 1036 00:53:26,670 --> 00:53:27,690 which is the highest level 1037 00:53:27,690 --> 00:53:31,380 of certification offered by the International Code Council. 1038 00:53:31,380 --> 00:53:33,660 This certification reflects an exceptional level 1039 00:53:33,660 --> 00:53:37,170 of expertise, commitment, and leadership in building safety 1040 00:53:37,170 --> 00:53:39,060 and code compliance. 1041 00:53:39,060 --> 00:53:41,460 Fewer than 1% of code professionals worldwide 1042 00:53:41,460 --> 00:53:43,050 hold this certification 1043 00:53:43,050 --> 00:53:46,230 with just over 1,000 individuals globally. 1044 00:53:46,230 --> 00:53:49,590 Since 2021, only 26 new master code professionals 1045 00:53:49,590 --> 00:53:51,790 have been certified in the State of Florida. 1046 00:53:52,710 --> 00:53:55,530 A highly certified team keeps our staff current with codes, 1047 00:53:55,530 --> 00:53:58,590 safety standards and best practices resulting 1048 00:53:58,590 --> 00:53:59,760 in thorough reviews, 1049 00:53:59,760 --> 00:54:03,510 fewer errors and enhanced public safety. 1050 00:54:03,510 --> 00:54:05,640 The variety of certifications also allow us 1051 00:54:05,640 --> 00:54:08,670 to handle diverse projects efficiently, 1052 00:54:08,670 --> 00:54:10,410 streamlining the permitting process, 1053 00:54:10,410 --> 00:54:12,540 and then delivering better service. 1054 00:54:12,540 --> 00:54:15,480 In the end, it helps us build safer structures 1055 00:54:15,480 --> 00:54:17,380 and stronger trust with our community. 1056 00:54:20,610 --> 00:54:21,840 When we look at the staffing 1057 00:54:21,840 --> 00:54:24,330 and operating costs per 1,000 residents, 1058 00:54:24,330 --> 00:54:27,210 the City of Kissimmee sits right in the mid-range position 1059 00:54:27,210 --> 00:54:29,460 compared to neighboring jurisdictions. 1060 00:54:29,460 --> 00:54:31,440 In fiscal year 2024, 1061 00:54:31,440 --> 00:54:33,600 our building division operated at a cost 1062 00:54:33,600 --> 00:54:35,740 of approximately $4.49 million 1063 00:54:36,750 --> 00:54:40,863 or about $52,700 per 1,000 residents, 1064 00:54:42,030 --> 00:54:44,190 with a staff of 24, which equates 1065 00:54:44,190 --> 00:54:48,183 to about 0.28 employees per 1,000 citizens. 1066 00:54:49,170 --> 00:54:52,500 By comparison, City of St. Cloud had a similar total cost, 1067 00:54:52,500 --> 00:54:56,640 but a higher per capita cost of nearly 67,800 1068 00:54:56,640 --> 00:54:59,610 with slightly fewer residents and 23 staff, 1069 00:54:59,610 --> 00:55:02,250 and Osceola County operated at a higher total cost 1070 00:55:02,250 --> 00:55:03,859 of $12.7 million, 1071 00:55:03,859 --> 00:55:08,787 but a lower per capita cost of around 42,300 1072 00:55:08,787 --> 00:55:10,713 and about 55 employees. 1073 00:55:11,550 --> 00:55:14,160 So while we're not the highest 1074 00:55:14,160 --> 00:55:15,840 or lowest in terms of staffing 1075 00:55:15,840 --> 00:55:17,430 or operational costs, 1076 00:55:17,430 --> 00:55:19,350 Kissimmee demonstrates a balanced approach 1077 00:55:19,350 --> 00:55:22,710 to both budget management and resource allocation. 1078 00:55:22,710 --> 00:55:26,790 Our strength lies in managing costs effectively relative 1079 00:55:26,790 --> 00:55:29,700 to our population size, which supports our ability 1080 00:55:29,700 --> 00:55:32,130 to deliver consistent customer-focused service 1081 00:55:32,130 --> 00:55:33,243 to our community. 1082 00:55:36,150 --> 00:55:37,890 So now we're gonna take a quick look 1083 00:55:37,890 --> 00:55:41,400 at some key statistics for the building division. 1084 00:55:41,400 --> 00:55:46,400 In fiscal year 2023, we processed 13,312 applications. 1085 00:55:46,920 --> 00:55:48,210 That number increased slightly 1086 00:55:48,210 --> 00:55:52,110 to 13,489 in fiscal year '24, 1087 00:55:52,110 --> 00:55:55,470 and we project approximately 13,400 1088 00:55:55,470 --> 00:55:57,543 or so in fiscal year 2025. 1089 00:55:58,410 --> 00:56:01,980 These figures do include permits, contractor registrations 1090 00:56:01,980 --> 00:56:03,810 and business tax receipts, 1091 00:56:03,810 --> 00:56:06,993 and reflect a stable consistent workload over the year. 1092 00:56:08,370 --> 00:56:10,080 When it comes to customer interactions, 1093 00:56:10,080 --> 00:56:12,510 which includes phone calls, emails 1094 00:56:12,510 --> 00:56:16,020 and walk-ins, we do see a steady decline 1095 00:56:16,020 --> 00:56:20,310 from nearly 80,000 contacts in fiscal year 2023 down 1096 00:56:20,310 --> 00:56:23,370 to about 63,000 in 2024, 1097 00:56:23,370 --> 00:56:27,300 and an estimated 57,450 1098 00:56:27,300 --> 00:56:29,703 and about in fiscal year 2025. 1099 00:56:30,570 --> 00:56:33,030 We believe that this projected reduction 1100 00:56:33,030 --> 00:56:35,550 is primarily due to the continued adoption 1101 00:56:35,550 --> 00:56:38,430 and increased comfort with our self-service portal, 1102 00:56:38,430 --> 00:56:39,480 allowing more users 1103 00:56:39,480 --> 00:56:41,883 to complete their tasks independently online. 1104 00:56:42,900 --> 00:56:45,750 We've also introduced a range of helpful resources, 1105 00:56:45,750 --> 00:56:47,970 which are including video tutorials, lunch 1106 00:56:47,970 --> 00:56:49,320 and learn sessions, 1107 00:56:49,320 --> 00:56:51,510 and downloadable how-to guides, 1108 00:56:51,510 --> 00:56:53,760 all aimed at making the application process 1109 00:56:53,760 --> 00:56:56,520 a bit more user-friendly and accessible for our customers 1110 00:56:56,520 --> 00:56:57,543 at all times. 1111 00:56:58,500 --> 00:57:01,470 This shift not only enhances convenience for our customers, 1112 00:57:01,470 --> 00:57:03,750 but also allows our staff to dedicate more time 1113 00:57:03,750 --> 00:57:06,395 to processing and reviewing applications 1114 00:57:06,395 --> 00:57:09,093 and improving our overall efficiency. 1115 00:57:12,450 --> 00:57:15,780 So to provide clarity on how our permitting system operates, 1116 00:57:15,780 --> 00:57:17,970 I'd like to walk you through the key steps involved 1117 00:57:17,970 --> 00:57:19,953 from application to final approval. 1118 00:57:20,940 --> 00:57:23,550 The permitting process begins when an applicant submits 1119 00:57:23,550 --> 00:57:25,350 a permit application. 1120 00:57:25,350 --> 00:57:27,073 At that point, the application undergoes 1121 00:57:27,073 --> 00:57:30,120 a sufficiency review to ensure all required information 1122 00:57:30,120 --> 00:57:34,230 is included, and any applicable fees must be paid. 1123 00:57:34,230 --> 00:57:35,519 It is important to note 1124 00:57:35,519 --> 00:57:38,760 that the formal permit review process only commences 1125 00:57:38,760 --> 00:57:40,593 after payment has been received. 1126 00:57:41,640 --> 00:57:43,410 Following this, the application enters 1127 00:57:43,410 --> 00:57:46,470 the plan review phase, which involves coordination 1128 00:57:46,470 --> 00:57:48,180 among multiple departments, 1129 00:57:48,180 --> 00:57:49,860 which includes the building division, 1130 00:57:49,860 --> 00:57:52,950 fire Prevention, planning, Engineering Department, 1131 00:57:52,950 --> 00:57:56,553 Sanitation Division, and also Toho Water Authority. 1132 00:57:57,420 --> 00:58:00,030 Should any department disapprove the submitted plans, 1133 00:58:00,030 --> 00:58:03,330 the applicant is required to make the necessary revisions 1134 00:58:03,330 --> 00:58:05,403 and resubmit before moving forward. 1135 00:58:07,080 --> 00:58:09,840 Once the plans received the approval and all the documents 1136 00:58:09,840 --> 00:58:14,400 and fees are waived, are verified, the permit is issued. 1137 00:58:14,400 --> 00:58:16,260 Should the scope of work change at any point 1138 00:58:16,260 --> 00:58:18,900 during that project, the applicant must submit a revision 1139 00:58:18,900 --> 00:58:20,103 for additional review. 1140 00:58:21,300 --> 00:58:23,580 Post-issuance inspections are conducted 1141 00:58:23,580 --> 00:58:27,090 by the relevant departments based on the project scope. 1142 00:58:27,090 --> 00:58:29,760 Any disapproved inspections must be corrected 1143 00:58:29,760 --> 00:58:32,343 and reinspected until all requirements are met. 1144 00:58:33,210 --> 00:58:34,920 Finally, after all the inspections 1145 00:58:34,920 --> 00:58:36,420 are successfully completed 1146 00:58:36,420 --> 00:58:38,310 and departmental clearance obtained, 1147 00:58:38,310 --> 00:58:40,410 the permit is finalized. 1148 00:58:40,410 --> 00:58:42,780 If applicable, a certificate of occupancy 1149 00:58:42,780 --> 00:58:45,180 or certificate of completion is issued 1150 00:58:45,180 --> 00:58:48,990 to confirm the project's compliance with all regulations. 1151 00:58:48,990 --> 00:58:51,960 While this overview covers the standard process, 1152 00:58:51,960 --> 00:58:55,353 more complex projects may require additional steps. 1153 00:58:58,740 --> 00:59:00,810 So I'd like to provide a quick breakdown 1154 00:59:00,810 --> 00:59:03,180 of our building permits and contractor registrations 1155 00:59:03,180 --> 00:59:05,520 for fiscal year 2024. 1156 00:59:05,520 --> 00:59:09,360 We process 6,025 Building permit applications, 1157 00:59:09,360 --> 00:59:14,360 completed 12,812 reviews and issued 5,786 permits. 1158 00:59:16,440 --> 00:59:21,440 Our inspectors conducted a total of 17,974 inspections, 1159 00:59:21,960 --> 00:59:26,960 which led to the issuance of 343 certificates of occupancy. 1160 00:59:27,030 --> 00:59:32,030 In addition, we issued 2,735 contractor registrations. 1161 00:59:32,430 --> 00:59:33,390 It's important to note 1162 00:59:33,390 --> 00:59:36,690 that an active contractor registration is required 1163 00:59:36,690 --> 00:59:40,020 to obtain a permit, ensuring qualified professionals handle 1164 00:59:40,020 --> 00:59:41,720 construction projects in our city. 1165 00:59:42,780 --> 00:59:45,330 Looking ahead based on the current fiscal year data, 1166 00:59:45,330 --> 00:59:48,600 we anticipate maintaining similar activity levels 1167 00:59:48,600 --> 00:59:50,850 with slight decreases in reviews completed 1168 00:59:50,850 --> 00:59:54,120 and inspections conducted primarily due to the growing use 1169 00:59:54,120 --> 00:59:56,100 of private provider services that are permitted 1170 00:59:56,100 --> 00:59:57,153 by state law. 1171 01:00:01,170 --> 01:00:03,150 For fiscal year 2024, 1172 01:00:03,150 --> 01:00:05,700 when comparing the number of permit applications submitted 1173 01:00:05,700 --> 01:00:08,040 and issued per 1,000 citizens, 1174 01:00:08,040 --> 01:00:09,630 the City of Kissimmee ranks the lowest 1175 01:00:09,630 --> 01:00:12,120 among the three jurisdictions compared. 1176 01:00:12,120 --> 01:00:13,953 On average, Kissimmee is showing 1177 01:00:13,953 --> 01:00:18,953 a 96.03% issuance percentage when comparing number 1178 01:00:19,950 --> 01:00:23,220 of applications submitted to number of permits issued, 1179 01:00:23,220 --> 01:00:25,680 while the City of St. Cloud is showing a percentage 1180 01:00:25,680 --> 01:00:28,470 of about 87.73% 1181 01:00:28,470 --> 01:00:33,470 and Osceola County is showing a percentage of about 85.96%. 1182 01:00:34,140 --> 01:00:36,030 While this chart reflects a lower volume 1183 01:00:36,030 --> 01:00:39,930 of permit-related activity relative to the population size, 1184 01:00:39,930 --> 01:00:42,390 it also highlights a key benefit. 1185 01:00:42,390 --> 01:00:44,700 Our staff can provide more focused attention 1186 01:00:44,700 --> 01:00:46,833 and responsive service to each applicant. 1187 01:00:47,670 --> 01:00:50,220 This ensures that our citizens receive a more efficient 1188 01:00:50,220 --> 01:00:52,530 and accessible permitting process, 1189 01:00:52,530 --> 01:00:55,443 ultimately enhancing the experience for everyone involved. 1190 01:01:00,660 --> 01:01:02,430 Let me now highlight the timeframes 1191 01:01:02,430 --> 01:01:04,650 for permit review in the City of Kissimmee 1192 01:01:04,650 --> 01:01:07,140 and compare these with neighboring jurisdictions focusing 1193 01:01:07,140 --> 01:01:08,433 on our key areas. 1194 01:01:09,330 --> 01:01:10,560 For the city of Kissimmee, 1195 01:01:10,560 --> 01:01:13,770 the sufficiency review takes about one business day. 1196 01:01:13,770 --> 01:01:16,140 After that, residential reviews take between one 1197 01:01:16,140 --> 01:01:18,930 to three business days depending on the permit site, 1198 01:01:18,930 --> 01:01:21,180 while commercial reviews range anywhere from one 1199 01:01:21,180 --> 01:01:25,110 to 10 business days, resulting in a total review time 1200 01:01:25,110 --> 01:01:28,350 of anywhere from three to 11 business days. 1201 01:01:28,350 --> 01:01:29,610 In the city of St. Cloud, 1202 01:01:29,610 --> 01:01:32,340 the sufficiency review takes two business days 1203 01:01:32,340 --> 01:01:35,700 with residential reviews taking around 10 business days 1204 01:01:35,700 --> 01:01:39,240 and commercial reviews also taking about 10 business days. 1205 01:01:39,240 --> 01:01:42,303 This brings their total review time to 12 business days. 1206 01:01:43,470 --> 01:01:44,607 For Osceola County, 1207 01:01:44,607 --> 01:01:48,060 the sufficiency review also takes one business day. 1208 01:01:48,060 --> 01:01:50,580 The residential reviews range anywhere from five 1209 01:01:50,580 --> 01:01:52,470 to seven business days, 1210 01:01:52,470 --> 01:01:54,530 and commercial reviews can take anywhere from 10 1211 01:01:54,530 --> 01:01:58,050 to 15 business days resulting in a total review time 1212 01:01:58,050 --> 01:02:00,483 between six to about 23 days. 1213 01:02:01,500 --> 01:02:03,690 It's important to note that all these timeframes 1214 01:02:03,690 --> 01:02:05,400 are measured in business days 1215 01:02:05,400 --> 01:02:07,830 and the timeframes listed are self-imposed 1216 01:02:07,830 --> 01:02:10,680 by each jurisdiction based on their resources 1217 01:02:10,680 --> 01:02:11,973 and their processes. 1218 01:02:12,870 --> 01:02:17,250 Each timeframe reflects one review cycle per permit. 1219 01:02:17,250 --> 01:02:20,250 All review timeframes are within maximum limits set 1220 01:02:20,250 --> 01:02:21,570 by the Florida State Statute 1221 01:02:21,570 --> 01:02:23,220 and by the Florida Building Code. 1222 01:02:24,390 --> 01:02:26,430 A crucial aspect of our review process 1223 01:02:26,430 --> 01:02:29,460 is that permit review cannot begin until fees are paid 1224 01:02:29,460 --> 01:02:31,800 after the sufficiency review. 1225 01:02:31,800 --> 01:02:33,810 This payment delay can sometimes push 1226 01:02:33,810 --> 01:02:36,990 the overall review process back by several days, weeks 1227 01:02:36,990 --> 01:02:41,160 or even months depending on the applicant's response time. 1228 01:02:41,160 --> 01:02:43,830 Additionally, the timeframe for reviews not only apply 1229 01:02:43,830 --> 01:02:46,140 to our internal development services staff, 1230 01:02:46,140 --> 01:02:50,190 which includes Building, Planning and Fire Prevention, 1231 01:02:50,190 --> 01:02:52,230 but also extends to external departments 1232 01:02:52,230 --> 01:02:54,300 and agencies like Toho Water Authority, 1233 01:02:54,300 --> 01:02:57,390 the Engineering Department, which includes Floodplain Review 1234 01:02:57,390 --> 01:02:59,820 and the Sanitation Division. 1235 01:02:59,820 --> 01:03:01,830 While we request that all parties adhere 1236 01:03:01,830 --> 01:03:04,980 to the established timeframes, it's important to acknowledge 1237 01:03:04,980 --> 01:03:07,110 that reviews completed by external departments 1238 01:03:07,110 --> 01:03:09,693 are not directly under our enforcement authority. 1239 01:03:10,710 --> 01:03:14,190 As facilitators of the overall process, 1240 01:03:14,190 --> 01:03:16,890 we depend on their timely responses to keep things on track 1241 01:03:16,890 --> 01:03:19,170 and of course meet project deadlines. 1242 01:03:19,170 --> 01:03:20,700 We strive to maintain an efficient 1243 01:03:20,700 --> 01:03:23,040 and responsive review process, but the speed 1244 01:03:23,040 --> 01:03:25,590 and efficiency of these processes also depend 1245 01:03:25,590 --> 01:03:28,410 on timely inputs from all involved parties, 1246 01:03:28,410 --> 01:03:30,063 both internal and external. 1247 01:03:33,480 --> 01:03:35,550 There are several common reasons 1248 01:03:35,550 --> 01:03:38,490 that can slow down the building permit process. 1249 01:03:38,490 --> 01:03:40,620 One of the primary causes is when work begins 1250 01:03:40,620 --> 01:03:43,110 before obtaining the necessary permits. 1251 01:03:43,110 --> 01:03:46,830 This can result in stop work orders, additional inspections, 1252 01:03:46,830 --> 01:03:48,390 and in some cases, penalties 1253 01:03:48,390 --> 01:03:50,643 that can significantly delay a project. 1254 01:03:51,510 --> 01:03:54,390 Another frequent issue is when contractors are unfamiliar 1255 01:03:54,390 --> 01:03:57,180 with our local codes or our permitting procedures. 1256 01:03:57,180 --> 01:03:58,320 This can lead to errors 1257 01:03:58,320 --> 01:04:00,900 or missing documentation, requiring revisions, 1258 01:04:00,900 --> 01:04:02,913 and also slowing down the process. 1259 01:04:04,080 --> 01:04:05,400 We strongly encourage the use 1260 01:04:05,400 --> 01:04:06,930 of our self-service portal. 1261 01:04:06,930 --> 01:04:08,430 When these tools are not used, 1262 01:04:08,430 --> 01:04:11,970 applications are often incomplete or missing key information 1263 01:04:11,970 --> 01:04:13,413 resulting in delays. 1264 01:04:15,540 --> 01:04:17,940 Incomplete or inaccurate applications remain 1265 01:04:17,940 --> 01:04:20,940 a leading contributor to slower timelines. 1266 01:04:20,940 --> 01:04:23,100 Our staff must pause the review process 1267 01:04:23,100 --> 01:04:26,160 to request corrections before moving forward. 1268 01:04:26,160 --> 01:04:28,500 It's also important to note that reviews cannot begin 1269 01:04:28,500 --> 01:04:30,270 until all applicable fees are paid, 1270 01:04:30,270 --> 01:04:32,490 so delays in payment can stall a permit 1271 01:04:32,490 --> 01:04:33,993 for extended periods of time. 1272 01:04:35,070 --> 01:04:37,170 Plan quality of course matters as well. 1273 01:04:37,170 --> 01:04:38,820 If submitted plans are unclear 1274 01:04:38,820 --> 01:04:42,300 or lack sufficient detail, they are returned for revisions, 1275 01:04:42,300 --> 01:04:44,523 adding time to the overall process. 1276 01:04:45,360 --> 01:04:47,790 Attempts to bypass permitting requirements 1277 01:04:47,790 --> 01:04:49,170 not only cause delays 1278 01:04:49,170 --> 01:04:52,023 but can result in corrective enforcement actions. 1279 01:04:52,920 --> 01:04:55,980 Expedited review requests, while well intentioned, 1280 01:04:55,980 --> 01:04:57,570 they can slow down other reviews 1281 01:04:57,570 --> 01:04:59,493 due to limited staff resources. 1282 01:05:00,630 --> 01:05:03,300 Clear and timely communication is critical. 1283 01:05:03,300 --> 01:05:05,310 Delays frequently occur when applicants 1284 01:05:05,310 --> 01:05:07,530 don't respond promptly to staff inquiries 1285 01:05:07,530 --> 01:05:10,410 or requests for additional information. 1286 01:05:10,410 --> 01:05:12,150 While our staff strive for accuracy 1287 01:05:12,150 --> 01:05:13,860 and efficiency, we do acknowledge 1288 01:05:13,860 --> 01:05:15,570 that occasional technical issues 1289 01:05:15,570 --> 01:05:18,090 or internal errors can occur. 1290 01:05:18,090 --> 01:05:20,520 We are committed to identifying those, resolving those 1291 01:05:20,520 --> 01:05:21,690 as quickly as possible 1292 01:05:21,690 --> 01:05:22,980 and learning from them to, of course, 1293 01:05:22,980 --> 01:05:24,303 strengthen our process. 1294 01:05:25,620 --> 01:05:26,910 It's also important to recognize 1295 01:05:26,910 --> 01:05:28,020 that some delays originate 1296 01:05:28,020 --> 01:05:30,510 from outside agencies involved in the review process 1297 01:05:30,510 --> 01:05:32,757 such as Toho Water Authority, 1298 01:05:32,757 --> 01:05:35,010 the City of Kissimmee Engineering Department, 1299 01:05:35,010 --> 01:05:37,380 Osceola County 911 addressing 1300 01:05:37,380 --> 01:05:39,420 and Kissimmee Utility Authority. 1301 01:05:39,420 --> 01:05:40,710 We depend on their input 1302 01:05:40,710 --> 01:05:43,710 and coordination to move permits forward. 1303 01:05:43,710 --> 01:05:45,210 Lastly, failure to schedule 1304 01:05:45,210 --> 01:05:46,740 or pass required inspections 1305 01:05:46,740 --> 01:05:48,420 can prevent finalizing the permit 1306 01:05:48,420 --> 01:05:51,723 and they may also significantly extend project timelines. 1307 01:05:54,960 --> 01:05:56,160 So I'd now like to walk you 1308 01:05:56,160 --> 01:05:58,980 through the business tax receipt workflow. 1309 01:05:58,980 --> 01:06:01,020 The process begins with the submission 1310 01:06:01,020 --> 01:06:02,550 of the BTR application, 1311 01:06:02,550 --> 01:06:04,860 which first undergoes the sufficiency review 1312 01:06:04,860 --> 01:06:08,250 to ensure all required information is provided. 1313 01:06:08,250 --> 01:06:10,890 Following this, the applicant must complete payment 1314 01:06:10,890 --> 01:06:14,790 of the applicable fees before the BTR review can commence. 1315 01:06:14,790 --> 01:06:15,960 It's important to emphasize 1316 01:06:15,960 --> 01:06:17,670 that the review process does not start 1317 01:06:17,670 --> 01:06:19,290 until all fees are paid 1318 01:06:19,290 --> 01:06:22,083 and all required documents are submitted and approved. 1319 01:06:23,010 --> 01:06:24,840 The BTR review involves coordination 1320 01:06:24,840 --> 01:06:26,010 between the Planning Division 1321 01:06:26,010 --> 01:06:28,200 and the Building Division to ensure compliance 1322 01:06:28,200 --> 01:06:30,750 with all relevant regulations. 1323 01:06:30,750 --> 01:06:33,450 Inspections also play a critical role in this process 1324 01:06:33,450 --> 01:06:35,880 and are conducted by our fire prevention inspectors 1325 01:06:35,880 --> 01:06:37,330 within the Building Division. 1326 01:06:38,970 --> 01:06:41,310 For certain business types such as nail salons, 1327 01:06:41,310 --> 01:06:43,890 additional inspections including ventilation checks 1328 01:06:43,890 --> 01:06:46,830 by a building inspector are required to confirm 1329 01:06:46,830 --> 01:06:48,513 that safety standards are met. 1330 01:06:49,470 --> 01:06:51,750 Once all inspections are successfully completed 1331 01:06:51,750 --> 01:06:54,900 and approved, the business tax receipt is issued authorizing 1332 01:06:54,900 --> 01:06:57,363 the business to legally operate within the city. 1333 01:07:00,570 --> 01:07:02,160 So I'm gonna provide a quick overview 1334 01:07:02,160 --> 01:07:04,710 of the Building Division's business tax receipt activities 1335 01:07:04,710 --> 01:07:06,960 for fiscal year 2024. 1336 01:07:06,960 --> 01:07:10,740 We process 3049 BTR applications 1337 01:07:10,740 --> 01:07:13,830 including both new submissions and renewals. 1338 01:07:13,830 --> 01:07:17,520 Of those 1,680 reviews were completed 1339 01:07:17,520 --> 01:07:22,320 and we successfully issued 3,970 BTRs that year. 1340 01:07:22,320 --> 01:07:23,430 It's important to highlight 1341 01:07:23,430 --> 01:07:26,580 that unlike many other jurisdictions where BTRs are managed 1342 01:07:26,580 --> 01:07:29,130 by separate departments such as the Zoning Department 1343 01:07:29,130 --> 01:07:32,220 in St. Cloud or the Tax Collector's Office 1344 01:07:32,220 --> 01:07:35,190 in Osceola County, the City of Kissimmee Building Division 1345 01:07:35,190 --> 01:07:38,460 handles both new and renewed BTRs. 1346 01:07:38,460 --> 01:07:40,950 This expanded responsibility highlights our commitment 1347 01:07:40,950 --> 01:07:43,860 to supporting local businesses through streamlined processes 1348 01:07:43,860 --> 01:07:45,333 and coordinated services. 1349 01:07:49,290 --> 01:07:50,580 I'd like to provide an overview 1350 01:07:50,580 --> 01:07:53,220 of the business tax receipt review timeframes 1351 01:07:53,220 --> 01:07:54,540 across the City of Kissimmee, 1352 01:07:54,540 --> 01:07:57,300 City of St. Cloud and Osceola County. 1353 01:07:57,300 --> 01:07:59,940 In Kissimmee, the sufficiency review typically takes one 1354 01:07:59,940 --> 01:08:02,580 to two business days, followed by a BTR review 1355 01:08:02,580 --> 01:08:05,340 that lasts one to three business days, 1356 01:08:05,340 --> 01:08:07,830 which results in a total review time of approximately two 1357 01:08:07,830 --> 01:08:09,093 to five business days. 1358 01:08:09,990 --> 01:08:13,200 By comparison, St. Cloud sufficiency review ranges from one 1359 01:08:13,200 --> 01:08:16,290 to seven business days with a BTR review period 1360 01:08:16,290 --> 01:08:18,660 of seven business days totaling anywhere from eight 1361 01:08:18,660 --> 01:08:20,403 to 14 business days. 1362 01:08:21,300 --> 01:08:23,910 Osceola County sufficiency review takes between one 1363 01:08:23,910 --> 01:08:27,000 to three business days while their BTR review can range 1364 01:08:27,000 --> 01:08:29,550 from seven to 21 business days if they do have to send it 1365 01:08:29,550 --> 01:08:32,430 to their zoning department, which can lead to a total 1366 01:08:32,430 --> 01:08:34,233 of eight to 24 business days. 1367 01:08:35,490 --> 01:08:37,470 It's important to note that these timeframes 1368 01:08:37,470 --> 01:08:38,670 are measured in business days 1369 01:08:38,670 --> 01:08:41,250 and are self-imposed by each jurisdiction, 1370 01:08:41,250 --> 01:08:43,380 meaning actual times may vary depending 1371 01:08:43,380 --> 01:08:45,570 on resources and processes. 1372 01:08:45,570 --> 01:08:47,490 Additionally, after sufficiency review, 1373 01:08:47,490 --> 01:08:50,340 applicants cannot proceed to full review 1374 01:08:50,340 --> 01:08:52,500 until all required documents are submitted 1375 01:08:52,500 --> 01:08:55,020 and the applicable fees are paid. 1376 01:08:55,020 --> 01:08:56,430 This step can add days, weeks 1377 01:08:56,430 --> 01:08:58,770 or even months to the overall process depending 1378 01:08:58,770 --> 01:09:00,693 on the applicant's responsiveness. 1379 01:09:01,830 --> 01:09:04,200 A key distinction to highlight is that both St. Cloud 1380 01:09:04,200 --> 01:09:06,390 and Osceola County require landlord 1381 01:09:06,390 --> 01:09:09,270 and property management business tax receipts. 1382 01:09:09,270 --> 01:09:11,320 The City of Kissimmee currently does not. 1383 01:09:12,390 --> 01:09:14,190 Also, those jurisdictions require 1384 01:09:14,190 --> 01:09:17,430 more extensive documentation at the time of submittal. 1385 01:09:17,430 --> 01:09:20,370 In contrast, Kissimmee has streamlined the process 1386 01:09:20,370 --> 01:09:22,800 by reducing minimum documentation requirements 1387 01:09:22,800 --> 01:09:25,950 to only what is necessary to comply with state statutes 1388 01:09:25,950 --> 01:09:28,113 and land development code regulations. 1389 01:09:29,640 --> 01:09:31,470 Please keep in mind that the stated timeframes 1390 01:09:31,470 --> 01:09:33,990 do not include scheduling and completing inspections, 1391 01:09:33,990 --> 01:09:36,450 which are coordinated separately between fire prevention 1392 01:09:36,450 --> 01:09:37,623 and the business owner. 1393 01:09:38,670 --> 01:09:42,180 After planning and building reviews are approved, 1394 01:09:42,180 --> 01:09:44,130 and automated email prompts the business owner 1395 01:09:44,130 --> 01:09:45,630 to contact fire prevention 1396 01:09:45,630 --> 01:09:48,540 to schedule those necessary inspections. 1397 01:09:48,540 --> 01:09:51,150 Failure to schedule these inspections in a timely manner 1398 01:09:51,150 --> 01:09:52,980 can cause significant delays, 1399 01:09:52,980 --> 01:09:55,020 potentially extending the process 1400 01:09:55,020 --> 01:09:56,730 by days, weeks, or months, 1401 01:09:56,730 --> 01:10:00,690 and may ultimately prevent the issuance of their BTR. 1402 01:10:00,690 --> 01:10:02,250 These differences in timelines 1403 01:10:02,250 --> 01:10:04,830 and procedural requirements reflect the unique ways 1404 01:10:04,830 --> 01:10:08,133 of each jurisdiction and how they manage their BTR process. 1405 01:10:11,490 --> 01:10:14,010 Just like permits, there's several different reasons 1406 01:10:14,010 --> 01:10:16,260 that can slow down a BTR process. 1407 01:10:16,260 --> 01:10:18,300 One of the primary causes is incomplete 1408 01:10:18,300 --> 01:10:20,100 or inaccurate applications. 1409 01:10:20,100 --> 01:10:21,870 So when key information is missing 1410 01:10:21,870 --> 01:10:24,420 or incorrect, staff must pause the review 1411 01:10:24,420 --> 01:10:26,760 to request clarification, which would extend 1412 01:10:26,760 --> 01:10:28,770 that processing time. 1413 01:10:28,770 --> 01:10:30,240 It's also important to note 1414 01:10:30,240 --> 01:10:32,190 that the review process cannot begin 1415 01:10:32,190 --> 01:10:35,130 until all required fees are paid in full. 1416 01:10:35,130 --> 01:10:39,270 Another frequent issue is missing or invalid documentation. 1417 01:10:39,270 --> 01:10:40,980 Without proper supporting materials, 1418 01:10:40,980 --> 01:10:44,640 the application cannot advance to that next stage. 1419 01:10:44,640 --> 01:10:47,550 We also see delays when applicants do not communicate 1420 01:10:47,550 --> 01:10:50,610 or fail to seek assistance early in the process. 1421 01:10:50,610 --> 01:10:52,470 A lack of clarity or misunderstanding 1422 01:10:52,470 --> 01:10:55,080 could be resolved quickly with a phone call, an email, 1423 01:10:55,080 --> 01:10:56,430 or an office visit, 1424 01:10:56,430 --> 01:10:59,163 but instead they may result in unnecessary delays. 1425 01:11:00,180 --> 01:11:01,410 We strongly encourage the use 1426 01:11:01,410 --> 01:11:03,150 of our self-service portal. 1427 01:11:03,150 --> 01:11:04,500 When these tools are not used, 1428 01:11:04,500 --> 01:11:06,270 applications are often incomplete 1429 01:11:06,270 --> 01:11:07,470 or missing key information, 1430 01:11:07,470 --> 01:11:09,620 which could also result in possible delays. 1431 01:11:10,890 --> 01:11:12,120 Also, delayed responses 1432 01:11:12,120 --> 01:11:14,790 and staff requests, clarification documents 1433 01:11:14,790 --> 01:11:17,853 or additional information further add time to that process. 1434 01:11:18,900 --> 01:11:20,940 In some cases, there are zoning address 1435 01:11:20,940 --> 01:11:23,160 or land use issues that must be resolved 1436 01:11:23,160 --> 01:11:25,230 before a BTR can be issued. 1437 01:11:25,230 --> 01:11:27,210 These typically require a coordination 1438 01:11:27,210 --> 01:11:29,100 with other departments or agencies, 1439 01:11:29,100 --> 01:11:30,850 and that can lengthen the timeline. 1440 01:11:31,740 --> 01:11:33,840 Pending inspections such as those required 1441 01:11:33,840 --> 01:11:36,690 by fire prevention or building also impact 1442 01:11:36,690 --> 01:11:38,910 the overall processing time. 1443 01:11:38,910 --> 01:11:40,260 If inspections are not scheduled 1444 01:11:40,260 --> 01:11:41,970 or completed promptly, final approval 1445 01:11:41,970 --> 01:11:43,623 is delayed for their issuance. 1446 01:11:44,490 --> 01:11:47,010 Occasionally, applicants working with consultants 1447 01:11:47,010 --> 01:11:49,020 or representatives who are unfamiliar 1448 01:11:49,020 --> 01:11:51,240 with local requirements can lead to missteps 1449 01:11:51,240 --> 01:11:53,100 and also added time. 1450 01:11:53,100 --> 01:11:54,120 In some instances, 1451 01:11:54,120 --> 01:11:56,730 we've also seen attempts to bypass necessary steps, 1452 01:11:56,730 --> 01:11:58,980 which unfortunately do cause more delays 1453 01:11:58,980 --> 01:12:02,313 and frustrations with the applicants. 1454 01:12:03,330 --> 01:12:05,760 And while it is rare, we do acknowledge that technical 1455 01:12:05,760 --> 01:12:07,890 or internal errors can occur. 1456 01:12:07,890 --> 01:12:09,690 When that happens, we work quickly to try 1457 01:12:09,690 --> 01:12:10,710 to resolve those issues 1458 01:12:10,710 --> 01:12:12,510 and use it as an opportunity to improve 1459 01:12:12,510 --> 01:12:14,133 that process moving forward. 1460 01:12:15,180 --> 01:12:17,610 In summary, these are the most common factors 1461 01:12:17,610 --> 01:12:21,060 that can impact the timelines of the BTR process. 1462 01:12:21,060 --> 01:12:23,820 We continue to encourage all applicants to be proactive, 1463 01:12:23,820 --> 01:12:26,340 take full advantage of all the available tools, 1464 01:12:26,340 --> 01:12:29,130 and maintain open communication with our team. 1465 01:12:29,130 --> 01:12:31,800 These steps help ensure a smooth transition 1466 01:12:31,800 --> 01:12:34,473 and efficient review process for everyone involved. 1467 01:12:38,070 --> 01:12:39,540 Over the past two years, 1468 01:12:39,540 --> 01:12:42,210 we've made significant strides in enhancing 1469 01:12:42,210 --> 01:12:45,120 both our permitting and our BTR processes. 1470 01:12:45,120 --> 01:12:47,160 These improvements are rooted in our commitment 1471 01:12:47,160 --> 01:12:49,320 to providing more efficient, transparent, 1472 01:12:49,320 --> 01:12:51,420 and user-friendly services to our residents 1473 01:12:51,420 --> 01:12:53,310 and business community. 1474 01:12:53,310 --> 01:12:55,260 First, we increased our staffing 1475 01:12:55,260 --> 01:12:57,750 to expand our service capacity, which has led 1476 01:12:57,750 --> 01:13:01,350 to quicker response times and more streamlined processing. 1477 01:13:01,350 --> 01:13:03,480 Recognizing the importance of accessibility, 1478 01:13:03,480 --> 01:13:05,520 we launched the Development Services Center 1479 01:13:05,520 --> 01:13:08,940 with extended hours beginning at 7:30 a.m. now, 1480 01:13:08,940 --> 01:13:10,680 which offer earlier walk-in access 1481 01:13:10,680 --> 01:13:11,793 and phone support. 1482 01:13:12,900 --> 01:13:14,310 To further assist our community, 1483 01:13:14,310 --> 01:13:17,040 we introduced our monthly lunch and learns. 1484 01:13:17,040 --> 01:13:19,920 These educational events have been very well received. 1485 01:13:19,920 --> 01:13:22,080 Our first session drew nearly 40 attendees, 1486 01:13:22,080 --> 01:13:24,030 and our next session is scheduled for next week, 1487 01:13:24,030 --> 01:13:26,370 which has currently filled up. 1488 01:13:26,370 --> 01:13:28,650 We record and post these sessions on our website 1489 01:13:28,650 --> 01:13:32,220 to make sure that there's broad accessibility to everybody. 1490 01:13:32,220 --> 01:13:35,250 We've also enhanced the clarity of the business tax receipts 1491 01:13:35,250 --> 01:13:38,190 by including maximum occupancy information, 1492 01:13:38,190 --> 01:13:40,230 giving business owners a clear understanding 1493 01:13:40,230 --> 01:13:42,930 of how to utilize their space safe and legally. 1494 01:13:42,930 --> 01:13:44,340 Whenever they print their BTR 1495 01:13:44,340 --> 01:13:45,900 from this point forward, they will have 1496 01:13:45,900 --> 01:13:48,963 that maximum occupancy written on that BTR for them. 1497 01:13:50,340 --> 01:13:53,010 One of our key streamlining efforts involved integrating 1498 01:13:53,010 --> 01:13:54,750 the emergency contact form 1499 01:13:54,750 --> 01:13:58,350 into both new BTR applications and renewals. 1500 01:13:58,350 --> 01:14:00,570 This integration eliminates redundancy 1501 01:14:00,570 --> 01:14:02,100 and allows real-time data sharing 1502 01:14:02,100 --> 01:14:03,660 with our communication team, 1503 01:14:03,660 --> 01:14:06,213 which is crucial in emergency situations. 1504 01:14:07,650 --> 01:14:10,770 Our self-service portal has been upgraded significantly. 1505 01:14:10,770 --> 01:14:13,680 We offer step-by-step video tutorials, 1506 01:14:13,680 --> 01:14:16,110 downloadable PDF guidelines 1507 01:14:16,110 --> 01:14:18,180 and have installed two self-service kiosks 1508 01:14:18,180 --> 01:14:20,040 in the Development Services Center lobby, 1509 01:14:20,040 --> 01:14:21,480 which offer a more independent 1510 01:14:21,480 --> 01:14:24,510 and accessible experience when they do come visit. 1511 01:14:24,510 --> 01:14:26,940 And finally, we've prioritized quick turnaround permits 1512 01:14:26,940 --> 01:14:28,590 for routine projects. 1513 01:14:28,590 --> 01:14:29,490 Thanks to the addition 1514 01:14:29,490 --> 01:14:31,920 of a dedicated quick turnaround plan reviewer, 1515 01:14:31,920 --> 01:14:34,800 most of these permit types such as like for like window 1516 01:14:34,800 --> 01:14:37,500 and door replacements, mechanical change outs, 1517 01:14:37,500 --> 01:14:40,680 reroofs, water heater installations in addition 1518 01:14:40,680 --> 01:14:43,503 to many other ones are completed in less than two days. 1519 01:14:44,400 --> 01:14:46,470 These improvements reflect our ongoing efforts 1520 01:14:46,470 --> 01:14:50,490 to increase efficiency, enhance customer service, 1521 01:14:50,490 --> 01:14:52,290 and streamline the permitting process 1522 01:14:52,290 --> 01:14:54,333 for our residents and our businesses. 1523 01:14:56,910 --> 01:14:58,680 Looking ahead, we have a strong lineup 1524 01:14:58,680 --> 01:15:00,335 of upcoming initiatives designed 1525 01:15:00,335 --> 01:15:04,050 to further improve our service delivery, ensure fairness 1526 01:15:04,050 --> 01:15:05,943 and strengthen our community safety. 1527 01:15:07,440 --> 01:15:10,530 First, we'll be completing a comprehensive fee study. 1528 01:15:10,530 --> 01:15:12,990 This will help us ensure our pricing is both fair 1529 01:15:12,990 --> 01:15:15,000 and sustainable as the city continues 1530 01:15:15,000 --> 01:15:18,363 to grow while supporting long-term service delivery. 1531 01:15:19,200 --> 01:15:21,690 We're also focused on improving our ISO rating, 1532 01:15:21,690 --> 01:15:24,660 which evaluates our risk management practices, 1533 01:15:24,660 --> 01:15:28,320 especially related to fire safety and natural disasters. 1534 01:15:28,320 --> 01:15:30,990 For reference, the city currently holds an ISO rating 1535 01:15:30,990 --> 01:15:34,440 of three for commercial properties and four for residential, 1536 01:15:34,440 --> 01:15:37,410 and improving those ratings can help reduce insurance costs 1537 01:15:37,410 --> 01:15:39,093 and promote safer development. 1538 01:15:40,170 --> 01:15:42,510 Another long-term goal under consideration 1539 01:15:42,510 --> 01:15:44,640 is the IAS accreditation, 1540 01:15:44,640 --> 01:15:47,550 which would strengthen our alignment with national standards 1541 01:15:47,550 --> 01:15:50,373 and reinforce the integrity of our operations. 1542 01:15:51,390 --> 01:15:53,130 To meet the needs of our growing community, 1543 01:15:53,130 --> 01:15:55,710 we plan to fill critical staffing positions 1544 01:15:55,710 --> 01:15:58,260 and invest in our team to increase capacity 1545 01:15:58,260 --> 01:16:00,003 and reduce response times. 1546 01:16:01,050 --> 01:16:02,400 On the technology front, 1547 01:16:02,400 --> 01:16:04,890 we're implementing something called a Decision Engine, 1548 01:16:04,890 --> 01:16:07,410 which is to help streamline workflows across permitting 1549 01:16:07,410 --> 01:16:09,780 and business tax receipt processing, 1550 01:16:09,780 --> 01:16:11,190 and we hope that improves the speed 1551 01:16:11,190 --> 01:16:14,193 and consistency of decision making for our customers. 1552 01:16:15,360 --> 01:16:17,940 We'll also launch a new phone queuing system designed 1553 01:16:17,940 --> 01:16:20,130 to ensure every customer call is answered 1554 01:16:20,130 --> 01:16:22,890 or returned within the same business day. 1555 01:16:22,890 --> 01:16:24,960 Features like real-time call routing 1556 01:16:24,960 --> 01:16:28,440 and potential callback options will enhance communications 1557 01:16:28,440 --> 01:16:30,693 and possibly eliminate voicemail delays. 1558 01:16:32,160 --> 01:16:34,470 We're enhancing our electronic plan review system 1559 01:16:34,470 --> 01:16:35,946 to a new program that we feel 1560 01:16:35,946 --> 01:16:38,400 will make it more user-friendly. 1561 01:16:38,400 --> 01:16:40,350 Applicants will be able to more easily view 1562 01:16:40,350 --> 01:16:44,220 and respond to comments, improving that overall experience. 1563 01:16:44,220 --> 01:16:46,470 We're also expanding automated notifications 1564 01:16:46,470 --> 01:16:47,850 to keep our applicants informed 1565 01:16:47,850 --> 01:16:50,490 throughout the entire permitting and building process, 1566 01:16:50,490 --> 01:16:51,480 which will reduce the need 1567 01:16:51,480 --> 01:16:54,153 for follow-up calls and improve our transparency. 1568 01:16:55,410 --> 01:16:58,230 To further support customers, we're creating new resources, 1569 01:16:58,230 --> 01:17:00,660 including an owner builder brochure, 1570 01:17:00,660 --> 01:17:03,570 the Business Startup Guide in collaboration with Planning 1571 01:17:03,570 --> 01:17:06,330 and detailed application checklist to reduce errors 1572 01:17:06,330 --> 01:17:09,130 and confusion at the time of the applicants' submission. 1573 01:17:10,590 --> 01:17:12,960 We'll continue our monthly lunch and learn sessions, 1574 01:17:12,960 --> 01:17:14,220 which have been a huge success 1575 01:17:14,220 --> 01:17:16,380 with some upcoming topics relating specifically 1576 01:17:16,380 --> 01:17:19,260 to learning our permit process, inspections, 1577 01:17:19,260 --> 01:17:21,393 BTR process and many more. 1578 01:17:22,320 --> 01:17:24,720 Staff training always remains a top priority, 1579 01:17:24,720 --> 01:17:27,180 ensuring our team continues to deliver accurate 1580 01:17:27,180 --> 01:17:28,773 and high quality service. 1581 01:17:30,300 --> 01:17:31,860 We're also strengthening collaboration 1582 01:17:31,860 --> 01:17:33,510 with other jurisdictions. 1583 01:17:33,510 --> 01:17:35,610 Even though we are separate entities, 1584 01:17:35,610 --> 01:17:37,320 we feel it is important to work together 1585 01:17:37,320 --> 01:17:39,840 with both the City of St. Cloud and Osceola County, 1586 01:17:39,840 --> 01:17:41,580 including 911 addressing, 1587 01:17:41,580 --> 01:17:44,250 especially when secondary addresses are needed 1588 01:17:44,250 --> 01:17:46,533 to streamline processes for our customers. 1589 01:17:47,370 --> 01:17:49,620 Altogether, we feel that these efforts reflect 1590 01:17:49,620 --> 01:17:53,280 our commitment to continuous improvement, customer service 1591 01:17:53,280 --> 01:17:54,750 and building a safe, efficient, 1592 01:17:54,750 --> 01:17:57,093 and business friendly environment for all. 1593 01:18:00,000 --> 01:18:02,370 I'd like to briefly share some feedback gathered 1594 01:18:02,370 --> 01:18:05,040 over the past few years from our regular customers 1595 01:18:05,040 --> 01:18:07,923 and representatives from our neighboring jurisdictions. 1596 01:18:10,290 --> 01:18:12,240 It's clear that Kissimmee's permitting process 1597 01:18:12,240 --> 01:18:14,970 and review times have shown noticeable improvement, 1598 01:18:14,970 --> 01:18:17,490 and we're proud of the progress we have made. 1599 01:18:17,490 --> 01:18:19,710 While permitting software can often be seen 1600 01:18:19,710 --> 01:18:23,040 as a, quote, necessary evil in all jurisdictions, 1601 01:18:23,040 --> 01:18:24,840 what truly stands out is the feedback 1602 01:18:24,840 --> 01:18:27,690 we consistently receive about our staff. 1603 01:18:27,690 --> 01:18:30,690 Whether interacting in person or over the phone, 1604 01:18:30,690 --> 01:18:32,940 our team is regularly praised as the most helpful 1605 01:18:32,940 --> 01:18:34,650 and pleasant to work with. 1606 01:18:34,650 --> 01:18:37,320 Of course, every jurisdiction has its own strengths 1607 01:18:37,320 --> 01:18:38,940 and challenges when it comes 1608 01:18:38,940 --> 01:18:41,370 to permit review and inspections. 1609 01:18:41,370 --> 01:18:42,780 We've had discussion with peers 1610 01:18:42,780 --> 01:18:44,400 from neighboring jurisdictions 1611 01:18:44,400 --> 01:18:46,110 and they've showed similar feedback. 1612 01:18:46,110 --> 01:18:48,510 Their customers often tell them that, quote, 1613 01:18:48,510 --> 01:18:51,360 other jurisdictions do it better. 1614 01:18:51,360 --> 01:18:54,120 And I'll be honest, we hear this as well. 1615 01:18:54,120 --> 01:18:56,460 That being said, we're committed to continuing our efforts 1616 01:18:56,460 --> 01:18:59,100 to improve, grow and adapt to provide 1617 01:18:59,100 --> 01:19:01,950 the best possible service to our citizens and businesses. 1618 01:19:05,520 --> 01:19:07,200 So commissioners, I do wanna thank you 1619 01:19:07,200 --> 01:19:09,780 for your continued support of the Building Division 1620 01:19:09,780 --> 01:19:12,840 and the services we do provide to our community. 1621 01:19:12,840 --> 01:19:15,300 One meaningful way you can contribute to help 1622 01:19:15,300 --> 01:19:17,370 is by connecting residents, business owners, 1623 01:19:17,370 --> 01:19:19,830 or other community members who reach out to you 1624 01:19:19,830 --> 01:19:22,770 with the right staff contacts in our department. 1625 01:19:22,770 --> 01:19:25,200 We're fortunate to have a strong leadership team, 1626 01:19:25,200 --> 01:19:28,230 including our Development Services Director, Craig Holland, 1627 01:19:28,230 --> 01:19:31,170 our Assistant Development Services Director, Doug Etheridge, 1628 01:19:31,170 --> 01:19:33,780 our Building Official Juan F. Hernandez, 1629 01:19:33,780 --> 01:19:36,963 our Deputy Building Official, Albert Rocco and myself. 1630 01:19:38,100 --> 01:19:39,150 When making a referral, 1631 01:19:39,150 --> 01:19:42,300 having just a few key details like a person's name, 1632 01:19:42,300 --> 01:19:44,370 contact information, the permit 1633 01:19:44,370 --> 01:19:48,000 or the BTR number if applicable, the address of the project 1634 01:19:48,000 --> 01:19:50,250 and a short summary of the concern helps us 1635 01:19:50,250 --> 01:19:53,130 respond more efficiently and accurately. 1636 01:19:53,130 --> 01:19:54,960 We truly do appreciate your support 1637 01:19:54,960 --> 01:19:57,630 and helping us serve our community as well. 1638 01:19:57,630 --> 01:19:59,310 With that, I'll hand it back over 1639 01:19:59,310 --> 01:20:01,530 to Development Services Director Craig Holland 1640 01:20:01,530 --> 01:20:02,790 to continue the discussion 1641 01:20:02,790 --> 01:20:05,490 and then address any questions that you guys may have. 1642 01:20:05,490 --> 01:20:06,323 - Thank you. 1643 01:20:10,710 --> 01:20:12,360 - Thank you, Samantha. 1644 01:20:12,360 --> 01:20:16,050 So just to wrap this up for discussion, 1645 01:20:16,050 --> 01:20:17,490 this will be a lot very similar 1646 01:20:17,490 --> 01:20:20,070 to the code enforcement discussion, 1647 01:20:20,070 --> 01:20:22,050 and also if we do have questions, 1648 01:20:22,050 --> 01:20:24,900 almost the entire Building Division supervisory staff 1649 01:20:24,900 --> 01:20:27,780 is here to answer any questions that I'm unable to answer. 1650 01:20:27,780 --> 01:20:29,340 But we're looking for the commission 1651 01:20:29,340 --> 01:20:33,570 to give us your expectations of the building process. 1652 01:20:33,570 --> 01:20:34,950 Now that you have a better understanding 1653 01:20:34,950 --> 01:20:36,450 of what that process is, 1654 01:20:36,450 --> 01:20:39,120 the City Commission should define an issue, 1655 01:20:39,120 --> 01:20:41,370 define what the problems and issues are 1656 01:20:41,370 --> 01:20:42,930 with the building process. 1657 01:20:42,930 --> 01:20:44,790 I hear a lot of times I meet 1658 01:20:44,790 --> 01:20:46,500 with all the commissioners when they first get on, 1659 01:20:46,500 --> 01:20:48,750 sometimes I meet with you as candidates, 1660 01:20:48,750 --> 01:20:50,730 and I hear, it's hard to get a permit, 1661 01:20:50,730 --> 01:20:53,640 but when I say, what about it is hard? 1662 01:20:53,640 --> 01:20:56,160 Nobody knows because that's all they've heard, 1663 01:20:56,160 --> 01:20:57,870 and nobody thinks to ask, 1664 01:20:57,870 --> 01:20:59,550 well, what's your experience like? 1665 01:20:59,550 --> 01:21:01,620 Because make, when I go out 1666 01:21:01,620 --> 01:21:03,630 and say, what do you need from us? 1667 01:21:03,630 --> 01:21:04,890 They're like, oh, you guys are great. 1668 01:21:04,890 --> 01:21:08,280 So anything you, any details that you could share 1669 01:21:08,280 --> 01:21:10,770 with us about what you feel the problems 1670 01:21:10,770 --> 01:21:12,600 and issues are would be very helpful. 1671 01:21:12,600 --> 01:21:16,140 Next steps, possible next steps are define enhancements 1672 01:21:16,140 --> 01:21:18,570 desired by the City Commission. 1673 01:21:18,570 --> 01:21:20,850 The City Commission provide direction to our staff 1674 01:21:20,850 --> 01:21:23,730 on where you would like to see us go with the process 1675 01:21:23,730 --> 01:21:28,500 and solutions based on commission expectations, problems 1676 01:21:28,500 --> 01:21:30,600 and issues will be then determined 1677 01:21:30,600 --> 01:21:34,140 and we'll proceed with those solutions. 1678 01:21:34,140 --> 01:21:35,670 So if you have any questions 1679 01:21:35,670 --> 01:21:38,223 or any comments, be happy to take those. 1680 01:21:42,510 --> 01:21:43,343 - Well, thank you. 1681 01:21:43,343 --> 01:21:44,176 - You're welcome. 1682 01:21:46,080 --> 01:21:47,700 - Yeah. 1683 01:21:47,700 --> 01:21:51,780 Commissioners, do you have any comments or questions? 1684 01:21:51,780 --> 01:21:56,103 - Well, so far, I experienced myself, 1685 01:21:57,090 --> 01:21:58,980 I want to congratulate your department 1686 01:21:58,980 --> 01:22:02,610 because as a commissioner, you know I have some constituent 1687 01:22:02,610 --> 01:22:04,780 with issues with problem 1688 01:22:05,962 --> 01:22:07,830 who been for many years already 1689 01:22:07,830 --> 01:22:09,390 and we have good results. 1690 01:22:09,390 --> 01:22:10,624 Thank you. 1691 01:22:10,624 --> 01:22:11,624 - Thank you. 1692 01:22:12,542 --> 01:22:17,010 - So with all the technology 1693 01:22:17,010 --> 01:22:21,840 that we just invested in in your department, I think 1694 01:22:21,840 --> 01:22:26,840 that your process should flow almost to perfection now. 1695 01:22:29,160 --> 01:22:31,320 I know you're not perfect, I'm not saying that, 1696 01:22:31,320 --> 01:22:36,320 but I mean, I don't see the turnaround decreasing 1697 01:22:37,110 --> 01:22:39,570 with all the technology that you have. 1698 01:22:39,570 --> 01:22:42,870 You have the adequate staffing that you need. 1699 01:22:42,870 --> 01:22:45,360 So everything is there. 1700 01:22:45,360 --> 01:22:48,480 It just needs to be basically implemented. 1701 01:22:48,480 --> 01:22:49,473 Am I right? 1702 01:22:50,730 --> 01:22:54,090 - I would actually argue that our turnaround time, 1703 01:22:54,090 --> 01:22:56,070 it's, based on what you've seen, 1704 01:22:56,070 --> 01:22:58,137 it's better than the other two jurisdictions 1705 01:22:58,137 --> 01:22:58,970 in the county. 1706 01:22:58,970 --> 01:23:00,930 - So what I'm saying, it could only be better. 1707 01:23:00,930 --> 01:23:02,039 - It could, yes. 1708 01:23:02,039 --> 01:23:02,872 - Yeah, it could only get better 1709 01:23:02,872 --> 01:23:06,150 because of the resources that is available 1710 01:23:06,150 --> 01:23:07,422 to you right now. - Right. 1711 01:23:07,422 --> 01:23:08,820 - That's all I'm saying. - And there's a flip side 1712 01:23:08,820 --> 01:23:12,630 to that, that the applicants need to do better also. 1713 01:23:12,630 --> 01:23:14,310 - Absolutely, it's a two-way street, I agree. 1714 01:23:14,310 --> 01:23:16,860 - I often joke that a lot of plans come in 1715 01:23:16,860 --> 01:23:18,990 that are basically crayons on napkins. 1716 01:23:18,990 --> 01:23:20,280 I am not kidding. 1717 01:23:20,280 --> 01:23:21,240 I am serious. 1718 01:23:21,240 --> 01:23:22,590 They come in and they're a mess. 1719 01:23:22,590 --> 01:23:25,920 And there's something called review by design, 1720 01:23:25,920 --> 01:23:29,640 or design by review, where they'll turn in absolute minimums 1721 01:23:29,640 --> 01:23:32,550 and then we basically design the project with our comments. 1722 01:23:32,550 --> 01:23:34,800 So it's a two-sided thing. 1723 01:23:34,800 --> 01:23:37,080 - Yes, absolutely, I agree. - We will always strive 1724 01:23:37,080 --> 01:23:40,440 to improve, but there's only so much we can do 1725 01:23:40,440 --> 01:23:43,200 if the permit applicants don't want 1726 01:23:43,200 --> 01:23:44,190 to improve also. - Right. 1727 01:23:44,190 --> 01:23:48,720 I'm a true believer that knowledge is power, 1728 01:23:48,720 --> 01:23:51,570 and the more you know, the better you'll be. 1729 01:23:51,570 --> 01:23:52,403 - Yes. 1730 01:23:52,403 --> 01:23:55,080 - And with that being said, with those lunch 1731 01:23:55,080 --> 01:23:56,430 and learnings that you're doing, 1732 01:23:56,430 --> 01:23:58,960 those initiatives, that's perfect. 1733 01:24:00,818 --> 01:24:03,210 Perfect, perfect. - It was super well received. 1734 01:24:03,210 --> 01:24:06,690 The second month is sold out already again. 1735 01:24:06,690 --> 01:24:08,340 Not sold out, but filled up. 1736 01:24:08,340 --> 01:24:09,503 We're not selling tickets. 1737 01:24:09,503 --> 01:24:10,336 (participants laugh) 1738 01:24:10,336 --> 01:24:11,520 It's actually free, and we give free lunch, 1739 01:24:11,520 --> 01:24:12,630 so there's no selling out. - I was gonna say, 1740 01:24:12,630 --> 01:24:15,962 you must be got a concert going on up in there. 1741 01:24:15,962 --> 01:24:18,480 But I think you're doing a wonderful job. 1742 01:24:18,480 --> 01:24:20,376 I'm not trying to put you down, I'm just saying-- 1743 01:24:20,376 --> 01:24:22,380 - Oh, I get it. - It's only gonna get better 1744 01:24:22,380 --> 01:24:26,430 because of the resources that has been provided to you. 1745 01:24:26,430 --> 01:24:27,690 - Yes. - That's what I'm saying. 1746 01:24:27,690 --> 01:24:29,112 - Oh, okay. - So thank you. 1747 01:24:29,112 --> 01:24:29,945 - Thank you. - Yeah, no, no, 1748 01:24:29,945 --> 01:24:30,778 you're doing great. 1749 01:24:30,778 --> 01:24:31,611 You're doing great. - Thank you. 1750 01:24:31,611 --> 01:24:35,510 - I just want to repeat, like for my short time 1751 01:24:35,510 --> 01:24:38,070 as a commissioner, I have a very good experience 1752 01:24:38,070 --> 01:24:42,510 with your department, and we resolve a lot of problems 1753 01:24:42,510 --> 01:24:46,020 because sometimes people, they don't know 1754 01:24:46,020 --> 01:24:47,310 how it is the process. 1755 01:24:47,310 --> 01:24:50,160 Sometimes it's lack of education. 1756 01:24:50,160 --> 01:24:51,033 - Absolutely. 1757 01:24:52,203 --> 01:24:54,840 - And we have to guide them to the right process. 1758 01:24:54,840 --> 01:24:59,840 But myself, since I start as a commissioner, 1759 01:25:00,150 --> 01:25:04,320 I have to say they've being very active 1760 01:25:04,320 --> 01:25:07,710 with the issues and we resolve a lot of issues already. 1761 01:25:07,710 --> 01:25:09,761 Yes, I repeat again, thank you. 1762 01:25:09,761 --> 01:25:10,761 - Thank you. 1763 01:25:12,309 --> 01:25:13,142 - Thank you. 1764 01:25:13,142 --> 01:25:14,183 Commissioner Alvarez. 1765 01:25:15,240 --> 01:25:17,010 - I have no, I have no remarks. 1766 01:25:17,010 --> 01:25:19,380 They pretty much checked off all the boxes. 1767 01:25:19,380 --> 01:25:22,320 Every question I was gonna bring about, your presentation 1768 01:25:22,320 --> 01:25:24,270 pretty much clarified all that, 1769 01:25:24,270 --> 01:25:26,160 but thank you so much for your work. 1770 01:25:26,160 --> 01:25:27,338 - Thank you. 1771 01:25:27,338 --> 01:25:28,545 That was all Samantha. - Good job. 1772 01:25:28,545 --> 01:25:29,378 - Thank you. 1773 01:25:29,378 --> 01:25:30,360 Commissioner Martinez. 1774 01:25:30,360 --> 01:25:31,950 - I have a question, but my question 1775 01:25:31,950 --> 01:25:34,890 would basically be more referred to Kissimmee Main Street 1776 01:25:34,890 --> 01:25:38,310 since they do the participation with the businesses. 1777 01:25:38,310 --> 01:25:40,170 I get a lot of people that reach out to me 1778 01:25:40,170 --> 01:25:44,730 and say, the fire inspectors came out 1779 01:25:44,730 --> 01:25:47,040 and they didn't tell me about the fire extinguisher 1780 01:25:47,040 --> 01:25:49,290 and I gotta wait for them to come back again. 1781 01:25:50,880 --> 01:25:51,990 And the whole situation, 1782 01:25:51,990 --> 01:25:54,060 like Craig was saying about the turnaround on the time, 1783 01:25:54,060 --> 01:25:56,460 'cause sometimes it's the lack of education, 1784 01:25:56,460 --> 01:25:58,530 that they don't know how to deal with the portal. 1785 01:25:58,530 --> 01:26:00,120 They don't know where to find the comments. 1786 01:26:00,120 --> 01:26:02,940 Like there's several tabs that they have to click on. 1787 01:26:02,940 --> 01:26:04,380 So from your perspective, 1788 01:26:04,380 --> 01:26:05,730 what feedback have you gotten 1789 01:26:05,730 --> 01:26:08,223 from the businesses in the area? 1790 01:26:09,720 --> 01:26:10,553 - Please. 1791 01:26:11,610 --> 01:26:13,080 And I'm sorry I skipped you over 1792 01:26:13,080 --> 01:26:16,050 after we closed out that CRM, but I was gonna come back 1793 01:26:16,050 --> 01:26:17,670 after this and have you come. - I could email it. 1794 01:26:17,670 --> 01:26:20,340 It was just in favor of the item eight. 1795 01:26:20,340 --> 01:26:21,717 - Thank you. 1796 01:26:21,717 --> 01:26:24,780 - So I think a lot of what Craig says that we see also. 1797 01:26:24,780 --> 01:26:27,990 So sometimes as we're going through the process 1798 01:26:27,990 --> 01:26:29,370 and working with them, we realize 1799 01:26:29,370 --> 01:26:31,530 that sometimes it's something that they've neglected. 1800 01:26:31,530 --> 01:26:34,620 But I will say that not as of late, 1801 01:26:34,620 --> 01:26:39,360 but in the past, we've had many, many complaints, 1802 01:26:39,360 --> 01:26:43,110 tears, frustration in reference to the time that it took. 1803 01:26:43,110 --> 01:26:46,080 We, and again, I'm not in the trenches 1804 01:26:46,080 --> 01:26:47,820 to see this file, so I can only tell you 1805 01:26:47,820 --> 01:26:49,470 what you've asked me. 1806 01:26:49,470 --> 01:26:53,280 We had one individual that came to us in tears 1807 01:26:53,280 --> 01:26:55,590 that if it didn't open, she'd been doing this for a year, 1808 01:26:55,590 --> 01:26:58,410 and if she didn't get opened by this month, then her whole, 1809 01:26:58,410 --> 01:27:00,960 you know, dream of being a home, of being a business owner, 1810 01:27:00,960 --> 01:27:02,460 you know, she'd have to give it up. 1811 01:27:02,460 --> 01:27:04,200 So we've seen that a couple times, 1812 01:27:04,200 --> 01:27:06,600 but then again, we talked to Craig 1813 01:27:06,600 --> 01:27:08,940 and we find out, well they, you know, they were supposed 1814 01:27:08,940 --> 01:27:11,280 to call back and tell us that this was done 1815 01:27:11,280 --> 01:27:12,900 so that we can go to the next step. 1816 01:27:12,900 --> 01:27:15,660 So, you know, again, this isn't as of late. 1817 01:27:15,660 --> 01:27:17,880 This was, you know, in previous businesses 1818 01:27:17,880 --> 01:27:18,900 that start up. 1819 01:27:18,900 --> 01:27:21,630 I think first of all, the trainings 1820 01:27:21,630 --> 01:27:23,580 that they're doing are incredible. 1821 01:27:23,580 --> 01:27:24,900 I went to the first one, I'm scheduled 1822 01:27:24,900 --> 01:27:26,670 to go to the one tomorrow. 1823 01:27:26,670 --> 01:27:29,160 It helps us be able to help them. 1824 01:27:29,160 --> 01:27:32,970 If I could give any advice 1825 01:27:32,970 --> 01:27:36,840 or, you know, a way to make it better, I don't know 1826 01:27:36,840 --> 01:27:40,200 how Main Street can help more by being in the process. 1827 01:27:40,200 --> 01:27:41,797 That's where kind of like we lose it 1828 01:27:41,797 --> 01:27:43,650 because we have to go by what they said. 1829 01:27:43,650 --> 01:27:46,680 We're not able to read the actual notes or what's going on. 1830 01:27:46,680 --> 01:27:49,590 So it makes it difficult for us to be able to truly help. 1831 01:27:49,590 --> 01:27:51,930 And sometimes that requires us to call Craig 1832 01:27:51,930 --> 01:27:53,700 or to call somebody at the city to kind 1833 01:27:53,700 --> 01:27:57,150 of bogle them down more by needing more information. 1834 01:27:57,150 --> 01:27:59,313 So that's what we see. 1835 01:28:00,360 --> 01:28:01,436 - All right. 1836 01:28:01,436 --> 01:28:02,979 So you've seen a decline 1837 01:28:02,979 --> 01:28:07,979 in all the issues versus what we have right now in place 1838 01:28:08,580 --> 01:28:11,040 with all the technology, the update of the website, 1839 01:28:11,040 --> 01:28:13,140 the videos, the luncheons and all that? 1840 01:28:13,140 --> 01:28:16,170 - How much of that is, you know, the actual decrease 1841 01:28:16,170 --> 01:28:19,080 in that work and the fact that we're full downtown too? 1842 01:28:19,080 --> 01:28:20,940 You know, we don't have as many businesses coming in. 1843 01:28:20,940 --> 01:28:23,070 I think the majority of the problems happen 1844 01:28:23,070 --> 01:28:24,120 with the restaurants though. 1845 01:28:24,120 --> 01:28:26,010 You know, the hood suppression, you know, 1846 01:28:26,010 --> 01:28:27,780 the fire suppression system, all of these things 1847 01:28:27,780 --> 01:28:29,674 that come into play that they're not aware of. 1848 01:28:29,674 --> 01:28:33,390 One of the things that we discussed at Main Street 1849 01:28:33,390 --> 01:28:34,680 that we thought would be wonderful 1850 01:28:34,680 --> 01:28:36,960 is if there was an inspection prior 1851 01:28:36,960 --> 01:28:38,790 to, almost like when you purchase a home 1852 01:28:38,790 --> 01:28:41,130 and there's a home inspection, something like that. 1853 01:28:41,130 --> 01:28:43,440 When there's a business that's purchased 1854 01:28:43,440 --> 01:28:45,780 because a lot of times, the previous owner 1855 01:28:45,780 --> 01:28:47,430 of that business does not tell you 1856 01:28:47,430 --> 01:28:49,560 that they've unplugged the exit signs 1857 01:28:49,560 --> 01:28:51,990 or that they're no longer using, you know, 1858 01:28:51,990 --> 01:28:53,760 the oven the way to its full capacity. 1859 01:28:53,760 --> 01:28:56,640 So these people buy these businesses without having any 1860 01:28:56,640 --> 01:28:57,930 of that information. 1861 01:28:57,930 --> 01:29:00,210 So, and then, you know, I realized, 1862 01:29:00,210 --> 01:29:03,360 caveat entered, buyer beware, yes, of course. 1863 01:29:03,360 --> 01:29:06,690 But if there was some type of inspection in place, 1864 01:29:06,690 --> 01:29:08,700 and I don't know if that's possible, 1865 01:29:08,700 --> 01:29:10,740 but I think that that would make a huge difference 1866 01:29:10,740 --> 01:29:13,950 in some of the individuals who try to open a business 1867 01:29:13,950 --> 01:29:16,850 and then it takes them a year or two just to get it ready. 1868 01:29:18,450 --> 01:29:19,590 - I think one of the issues, 1869 01:29:19,590 --> 01:29:21,870 and part of me is that we have to define 1870 01:29:21,870 --> 01:29:24,030 where does the responsibility lie? 1871 01:29:24,030 --> 01:29:24,863 Right? 1872 01:29:24,863 --> 01:29:28,320 Sometimes we think it's the Permitting Department, 1873 01:29:28,320 --> 01:29:33,000 but it really, where does the new business owner... 1874 01:29:33,000 --> 01:29:35,640 I mean, as much as I'd love to say 1875 01:29:35,640 --> 01:29:37,320 that it's always the Building Department, 1876 01:29:37,320 --> 01:29:38,550 it's not always that. 1877 01:29:38,550 --> 01:29:43,550 And sometimes our new business owners don't understand, 1878 01:29:43,830 --> 01:29:45,420 especially if they're brand new. 1879 01:29:45,420 --> 01:29:46,260 And we've seen that today. 1880 01:29:46,260 --> 01:29:47,880 We actually had a conversation about that, 1881 01:29:47,880 --> 01:29:50,850 so, it's 50-50, right? 1882 01:29:50,850 --> 01:29:51,683 And-- 1883 01:29:51,683 --> 01:29:52,770 - Sometimes when they come from other countries, 1884 01:29:52,770 --> 01:29:54,600 that's an added, you know, obstacle 1885 01:29:54,600 --> 01:29:56,337 because the way they do, right. 1886 01:29:56,337 --> 01:29:58,140 The way they did it somewhere else, 1887 01:29:58,140 --> 01:29:59,100 they're trying to do it here. 1888 01:29:59,100 --> 01:29:59,933 Right, right. 1889 01:29:59,933 --> 01:30:01,148 So I think 1890 01:30:01,148 --> 01:30:04,320 it's the hamster wheel. 1891 01:30:04,320 --> 01:30:06,030 This is gonna happen over and over and over 1892 01:30:06,030 --> 01:30:07,880 and we would just hope to get better. 1893 01:30:09,630 --> 01:30:12,333 So yeah, that's kind of a challenge, I guess. 1894 01:30:13,380 --> 01:30:14,310 I'm sorry, I didn't mean to cut you off. 1895 01:30:14,310 --> 01:30:15,313 Do you have any other questions or comments? 1896 01:30:15,313 --> 01:30:17,098 - I just wanted to get an outside perspective 1897 01:30:17,098 --> 01:30:21,210 because I've seen the great work that they're doing, 1898 01:30:21,210 --> 01:30:23,670 the videos that are being uploaded and being shared 1899 01:30:23,670 --> 01:30:25,230 and are having the community being able 1900 01:30:25,230 --> 01:30:26,730 to participate in it. 1901 01:30:26,730 --> 01:30:28,290 So I just wanted to see if there was something 1902 01:30:28,290 --> 01:30:30,720 that I wasn't seeing from a different perspective. 1903 01:30:30,720 --> 01:30:32,136 So thank you Diana, appreciate. 1904 01:30:32,136 --> 01:30:33,496 - Yeah, no, I don't think so. 1905 01:30:33,496 --> 01:30:35,130 And I really think that with time we're gonna see 1906 01:30:35,130 --> 01:30:38,910 the positive impact that these changes have made, so. 1907 01:30:38,910 --> 01:30:41,190 - And anytime there's an issue, you know, they always help 1908 01:30:41,190 --> 01:30:42,780 and they make sure that everybody gets 1909 01:30:42,780 --> 01:30:45,087 their concerns addressed, so. 1910 01:30:45,087 --> 01:30:46,860 All right, thank you. 1911 01:30:46,860 --> 01:30:50,220 - I understand you're having a sign code meeting 1912 01:30:50,220 --> 01:30:51,843 coming up June 25th. 1913 01:30:53,370 --> 01:30:54,450 - At what meeting? 1914 01:30:54,450 --> 01:30:55,399 - Sign Code. 1915 01:30:55,399 --> 01:30:56,232 - Sign code meeting. - Oh, sign code, yes. 1916 01:30:56,232 --> 01:30:57,065 - So that-- - On the fifth. 1917 01:30:57,065 --> 01:30:59,310 So can you elaborate a little bit on that? 1918 01:30:59,310 --> 01:31:03,060 - So we are redoing our sign code, which is part 1919 01:31:03,060 --> 01:31:04,920 of the City Code of Ordinance. 1920 01:31:04,920 --> 01:31:09,180 And we're modernizing it, kind of streamlining it. 1921 01:31:09,180 --> 01:31:13,410 And there's certain things that we're not going 1922 01:31:13,410 --> 01:31:14,460 to permit anymore. 1923 01:31:14,460 --> 01:31:18,090 It's just gonna be kind of like, like window signage. 1924 01:31:18,090 --> 01:31:20,850 Window signage is the main 1925 01:31:20,850 --> 01:31:23,580 of everybody's existence and development services 1926 01:31:23,580 --> 01:31:26,310 because you pay a company to slap up, 1927 01:31:26,310 --> 01:31:28,440 cling wrap on your window 1928 01:31:28,440 --> 01:31:30,270 and then you go, well, you're in violation 1929 01:31:30,270 --> 01:31:31,513 of the sign code. 1930 01:31:31,513 --> 01:31:33,210 They go back to the sign company 1931 01:31:33,210 --> 01:31:34,890 and it's like, well that's your responsibility. 1932 01:31:34,890 --> 01:31:36,990 We just sold you the stuff and put it up. 1933 01:31:36,990 --> 01:31:39,600 So we're actually going to recommend to the commission 1934 01:31:39,600 --> 01:31:43,140 that you no longer regulate window signage, 1935 01:31:43,140 --> 01:31:46,590 and except for downtown where it's important 1936 01:31:46,590 --> 01:31:48,660 to have open windows and things like that. 1937 01:31:48,660 --> 01:31:51,630 So that's one of the bigger things. 1938 01:31:51,630 --> 01:31:55,380 But it's a lot of just streamlining it, make it very easy 1939 01:31:55,380 --> 01:31:59,610 for somebody to pick it up and use for a sign company 1940 01:31:59,610 --> 01:32:01,290 for it to pick it up and use. 1941 01:32:01,290 --> 01:32:05,141 And that meeting is really just to have business owners, 1942 01:32:05,141 --> 01:32:07,860 sign code people, everything come in. 1943 01:32:07,860 --> 01:32:11,651 There's also some antiquated parts of the sign code. 1944 01:32:11,651 --> 01:32:14,790 The references to political signs will all be removed 1945 01:32:14,790 --> 01:32:17,130 because of the Supreme Court decision. 1946 01:32:17,130 --> 01:32:18,390 It'll be changed up 1947 01:32:18,390 --> 01:32:21,873 so that we meet Supreme court decisions, things like that. 1948 01:32:22,920 --> 01:32:23,968 First amendment rights. - That also pertains also 1949 01:32:23,968 --> 01:32:26,220 to awnings as well? 1950 01:32:26,220 --> 01:32:28,230 Awnings, the littering size? 1951 01:32:28,230 --> 01:32:29,355 - Right, that's considered 1952 01:32:29,355 --> 01:32:30,548 a sign. - That's pretty much 1953 01:32:30,548 --> 01:32:31,381 what you're gonna-- 1954 01:32:31,381 --> 01:32:32,214 - Right. 1955 01:32:32,214 --> 01:32:33,120 - All right, so I just recommend folks to go out there 1956 01:32:33,120 --> 01:32:36,240 and do, make this meeting, you know, voice your opinions 1957 01:32:36,240 --> 01:32:38,043 and you know, be part of the community 1958 01:32:38,043 --> 01:32:40,650 and you know, we look for your inputs. 1959 01:32:40,650 --> 01:32:43,980 So June 25th at 5:00-- 1960 01:32:43,980 --> 01:32:44,813 - Yes. 1961 01:32:44,813 --> 01:32:45,646 - Do come out. 1962 01:32:45,646 --> 01:32:46,767 All right. 1963 01:32:46,767 --> 01:32:47,600 Thank you. 1964 01:32:47,600 --> 01:32:48,667 - Thank you. 1965 01:32:48,667 --> 01:32:49,500 Craig-- - Good job. 1966 01:32:49,500 --> 01:32:50,880 - This presentation that you just put up, 1967 01:32:50,880 --> 01:32:52,530 is this on your website? 1968 01:32:52,530 --> 01:32:54,795 I feel like we went over the entire website on here. 1969 01:32:54,795 --> 01:32:55,740 (commissioners laugh) 1970 01:32:55,740 --> 01:32:57,240 - We don't have it on the website. 1971 01:32:57,240 --> 01:32:58,740 We can put it on the website. 1972 01:32:58,740 --> 01:33:01,380 - It's probably everything that we shouldn't do is on there. 1973 01:33:01,380 --> 01:33:02,670 It's probably a good tool. 1974 01:33:02,670 --> 01:33:05,250 I mean we, you know, thank you for the detail. 1975 01:33:05,250 --> 01:33:07,770 It was very, very detailed. 1976 01:33:07,770 --> 01:33:09,960 My direction would be never to do that again, 1977 01:33:09,960 --> 01:33:11,479 but that's just maybe. 1978 01:33:11,479 --> 01:33:12,312 (commissioners laugh) 1979 01:33:12,312 --> 01:33:13,855 - I've already got a couple text messages. 1980 01:33:13,855 --> 01:33:14,688 - Because like put it on the website. 1981 01:33:14,688 --> 01:33:15,521 We'll have to read it. 1982 01:33:15,521 --> 01:33:16,840 - Yeah. 1983 01:33:16,840 --> 01:33:17,673 (Mayor laughs) 1984 01:33:17,673 --> 01:33:18,506 And translate it in Spanish, everyone's happy. 1985 01:33:18,506 --> 01:33:19,380 - Yeah, I think-- - Because reality 1986 01:33:19,380 --> 01:33:20,730 is it's a lot to process. 1987 01:33:20,730 --> 01:33:21,690 - Right. 1988 01:33:21,690 --> 01:33:23,587 - Even for us up here and you know, 1989 01:33:23,587 --> 01:33:26,820 it's, but it's a great presentation, don't get me wrong. 1990 01:33:26,820 --> 01:33:30,030 I just think that sometimes it's so much information, 1991 01:33:30,030 --> 01:33:33,780 it's TMI, and then at some point you lose me, 1992 01:33:33,780 --> 01:33:35,970 and if people have it, it's almost a reference point. 1993 01:33:35,970 --> 01:33:38,520 I like the ones that, for instance, 1994 01:33:38,520 --> 01:33:40,200 what can delay a building permit? 1995 01:33:40,200 --> 01:33:41,130 What can delay? 1996 01:33:41,130 --> 01:33:42,390 Those are key. 1997 01:33:42,390 --> 01:33:44,520 So even if you don't put the whole presentation, 1998 01:33:44,520 --> 01:33:47,100 it's almost like, that's almost a Q&A. 1999 01:33:47,100 --> 01:33:48,240 Put it on the website 2000 01:33:48,240 --> 01:33:50,220 and make sure everybody can refer to it 2001 01:33:50,220 --> 01:33:52,770 and I think it's just gonna simplify it 2002 01:33:52,770 --> 01:33:56,010 because if someone asked me right now what could delay it, 2003 01:33:56,010 --> 01:33:57,000 I wouldn't have a clue. 2004 01:33:57,000 --> 01:34:00,570 I would have to say hold up, let me go to page 122, 2005 01:34:00,570 --> 01:34:02,306 and then, well, I'm sorry. 2006 01:34:02,306 --> 01:34:03,225 (Mayor laughs) 2007 01:34:03,225 --> 01:34:04,058 I'm sorry. 2008 01:34:04,058 --> 01:34:05,070 But I appreciate you. 2009 01:34:05,070 --> 01:34:06,900 I want you to know, I appreciate you, it's just-- 2010 01:34:06,900 --> 01:34:08,700 - I do apologize for the length and the detail, 2011 01:34:08,700 --> 01:34:11,700 but I, well, first I thought I was going to a workshop 2012 01:34:11,700 --> 01:34:12,930 so I'd have a whole hour. 2013 01:34:12,930 --> 01:34:13,763 - Okay, yeah. - And I think 2014 01:34:13,763 --> 01:34:15,060 we probably took a whole hour, but-- 2015 01:34:15,060 --> 01:34:16,140 - Yes (laughs) 2016 01:34:16,140 --> 01:34:17,160 It felt like a workshop, 2017 01:34:17,160 --> 01:34:18,750 so thank you. - And again, I was having 2018 01:34:18,750 --> 01:34:20,080 a hard time 2019 01:34:20,080 --> 01:34:24,090 with the policy 2020 01:34:24,090 --> 01:34:26,464 that you all had in 2025 to figure out 2021 01:34:26,464 --> 01:34:28,440 what the issue really was. 2022 01:34:28,440 --> 01:34:31,680 And again, all I hear is it's hard to get a permit 2023 01:34:31,680 --> 01:34:35,070 and it takes too long when all the data I have says 2024 01:34:35,070 --> 01:34:36,570 we're quicker than everybody else. 2025 01:34:36,570 --> 01:34:37,650 - [Mayor] Yeah. 2026 01:34:37,650 --> 01:34:39,390 - So this, I just wanted 2027 01:34:39,390 --> 01:34:41,400 to make sure you all had all the information to make 2028 01:34:41,400 --> 01:34:42,570 the best decisions 2029 01:34:42,570 --> 01:34:44,250 and recommendations possible. - I like that we're quicker 2030 01:34:44,250 --> 01:34:45,090 than anybody else. 2031 01:34:45,090 --> 01:34:47,897 That was probably my favorite page on there. 2032 01:34:47,897 --> 01:34:49,893 And, but I am gonna ask you, 2033 01:34:53,017 --> 01:34:55,440 I don't ever want us to lose the human touch, right? 2034 01:34:55,440 --> 01:34:57,000 So I think that's part of the challenge, 2035 01:34:57,000 --> 01:34:58,920 as I know we have all this computer stuff 2036 01:34:58,920 --> 01:35:00,750 and not everyone understands the computers. 2037 01:35:00,750 --> 01:35:03,540 And some people come to us and say, we don't get it. 2038 01:35:03,540 --> 01:35:08,250 So I think sometimes a simple phone call fixes things, 2039 01:35:08,250 --> 01:35:10,230 but by the time we get a decline 2040 01:35:10,230 --> 01:35:12,630 and then we try to figure out who do we need to call 2041 01:35:12,630 --> 01:35:14,190 and you know, it's just so much. 2042 01:35:14,190 --> 01:35:17,250 I think sometimes we just are so automated, 2043 01:35:17,250 --> 01:35:20,520 and there's nothing wrong with that sometimes. 2044 01:35:20,520 --> 01:35:22,200 You know, and I think that simple phone call, 2045 01:35:22,200 --> 01:35:24,960 and it shouldn't just be from the applicant. 2046 01:35:24,960 --> 01:35:25,793 It could also be, 2047 01:35:25,793 --> 01:35:27,990 and and I'm not saying that you don't do it all the time. 2048 01:35:27,990 --> 01:35:28,823 I'm just saying 2049 01:35:28,823 --> 01:35:31,770 that sometimes, you know. - No, I mean, I agree with you 2050 01:35:31,770 --> 01:35:35,130 and we will walk somebody through and handle. 2051 01:35:35,130 --> 01:35:36,520 - I know you. - That's what we do. 2052 01:35:36,520 --> 01:35:38,610 So if somebody doesn't want to go online, 2053 01:35:38,610 --> 01:35:41,010 they could come in, we'll take them in the back. 2054 01:35:41,010 --> 01:35:42,600 We'll, that sounds bad, 2055 01:35:42,600 --> 01:35:43,560 but yeah, we'll take them 2056 01:35:43,560 --> 01:35:44,850 to a computer in the back (commissioners laugh) 2057 01:35:44,850 --> 01:35:46,862 and help them go through the process. 2058 01:35:46,862 --> 01:35:48,018 - For the record, that was a good thing. 2059 01:35:48,018 --> 01:35:48,851 (Mayor laughs) - And one of the big things 2060 01:35:48,851 --> 01:35:50,760 that we're doing is because we keep saying, 2061 01:35:50,760 --> 01:35:52,620 nobody picks up the phone. 2062 01:35:52,620 --> 01:35:55,170 Well, that's because 7:30, the calls start 2063 01:35:55,170 --> 01:35:56,820 and don't stop till 4:00. 2064 01:35:56,820 --> 01:35:59,370 And if you leave a voicemail, 2065 01:35:59,370 --> 01:36:02,610 and you'd be surprised people don't leave voicemails, 2066 01:36:02,610 --> 01:36:04,560 and then they wonder they can't get 2067 01:36:04,560 --> 01:36:05,700 anybody to answer the phone. 2068 01:36:05,700 --> 01:36:07,080 So this will be-- 2069 01:36:07,080 --> 01:36:08,640 - And you would think they're trying to open a business 2070 01:36:08,640 --> 01:36:09,660 and they'd answer their phone. 2071 01:36:09,660 --> 01:36:10,493 - Right. 2072 01:36:10,493 --> 01:36:11,340 - That doesn't always happen. 2073 01:36:11,340 --> 01:36:12,930 - You'll be able to call 2074 01:36:12,930 --> 01:36:15,210 and then they'll say, we'll call you back 2075 01:36:15,210 --> 01:36:16,620 when it's your turn in line, 2076 01:36:16,620 --> 01:36:18,660 so you can hang up and go about your day 2077 01:36:18,660 --> 01:36:20,100 and then we'll call you back. 2078 01:36:20,100 --> 01:36:21,305 - [Mayor] Sure. 2079 01:36:21,305 --> 01:36:22,410 - So that's gonna be a real plus. 2080 01:36:22,410 --> 01:36:23,973 You don't have to leave a voicemail, 2081 01:36:23,973 --> 01:36:27,931 and you know, I think that'll help a lot, 2082 01:36:27,931 --> 01:36:32,271 'cause it shocks me that people will not leave voicemails. 2083 01:36:32,271 --> 01:36:35,370 And we return all voicemails within 24 hours. 2084 01:36:35,370 --> 01:36:36,810 Most of the time it's by the end of the day, 2085 01:36:36,810 --> 01:36:39,150 but within 24 hours. 2086 01:36:39,150 --> 01:36:39,983 - Well, thank you. 2087 01:36:39,983 --> 01:36:41,220 We thank you all. 2088 01:36:41,220 --> 01:36:42,960 - And also I would like to recommend 2089 01:36:42,960 --> 01:36:47,960 that you create a bridge with Osceola Board of Realtors 2090 01:36:48,840 --> 01:36:51,180 because some of this headache is created 2091 01:36:51,180 --> 01:36:52,980 because when people they buy 2092 01:36:52,980 --> 01:36:55,680 and they sell, especially they deal 2093 01:36:55,680 --> 01:36:56,940 with a real estate agent. 2094 01:36:56,940 --> 01:36:59,490 I received a lot of phone call from real estate agent, 2095 01:36:59,490 --> 01:37:02,670 mortgage loan officer where they have some issues. 2096 01:37:02,670 --> 01:37:06,420 I believe this large land, they should be extended to them. 2097 01:37:06,420 --> 01:37:07,890 The same way they get involved 2098 01:37:07,890 --> 01:37:09,990 in other issues with the city, 2099 01:37:09,990 --> 01:37:11,640 this is something very important. 2100 01:37:12,577 --> 01:37:13,410 - Okay. 2101 01:37:13,410 --> 01:37:14,243 - Thank you. 2102 01:37:14,243 --> 01:37:15,480 All right. 2103 01:37:15,480 --> 01:37:18,450 - Madam Mayor, before you close this out, I just wanna say 2104 01:37:18,450 --> 01:37:20,130 that I've sent already like about six 2105 01:37:20,130 --> 01:37:24,120 or seven people that have been literally held by their hand. 2106 01:37:24,120 --> 01:37:24,953 - Oh yeah. 2107 01:37:24,953 --> 01:37:27,600 - From the beginning of the process to understand how, 2108 01:37:27,600 --> 01:37:30,030 because I've tried to help them, staff's tried 2109 01:37:30,030 --> 01:37:31,650 to help them and they just didn't get it. 2110 01:37:31,650 --> 01:37:33,690 So when they went into the Building Department, 2111 01:37:33,690 --> 01:37:37,025 they took them in and took them to the back and helped them. 2112 01:37:37,025 --> 01:37:37,858 (commissioners laugh) 2113 01:37:37,858 --> 01:37:39,700 I like that, so thank you for that. 2114 01:37:39,700 --> 01:37:40,890 I just wanted to acknowledge you guys on that. 2115 01:37:40,890 --> 01:37:41,723 - Thank you. 2116 01:37:41,723 --> 01:37:43,650 Thank you for all you're doing. 2117 01:37:43,650 --> 01:37:46,620 All right, so city managers, 2118 01:37:46,620 --> 01:37:47,820 is that all you need on that one? 2119 01:37:47,820 --> 01:37:48,780 Direction to staff? 2120 01:37:48,780 --> 01:37:49,970 That's pretty much it on that. 2121 01:37:49,970 --> 01:37:50,910 Do you need anything? 2122 01:37:50,910 --> 01:37:52,439 - One more presentation we have, no, I'm just kidding. 2123 01:37:52,439 --> 01:37:54,113 (commissioners laugh) 2124 01:37:54,113 --> 01:37:55,812 - Is that 123 pages? 2125 01:37:55,812 --> 01:37:56,763 Sorry. 2126 01:37:58,380 --> 01:38:00,330 - No, ma'am, I think we've got a good direction. 2127 01:38:00,330 --> 01:38:01,281 - Thank you. 2128 01:38:01,281 --> 01:38:02,970 So if you heard my stomach growling, it's your fault, 2129 01:38:02,970 --> 01:38:04,381 Craig, thank you very much. 2130 01:38:04,381 --> 01:38:05,760 (participants laugh) 2131 01:38:05,760 --> 01:38:07,050 It's all good. 2132 01:38:07,050 --> 01:38:08,790 We should have eaten those cookies. 2133 01:38:08,790 --> 01:38:09,840 That's right. 2134 01:38:09,840 --> 01:38:11,070 All right, so we're gonna move on 2135 01:38:11,070 --> 01:38:14,490 to 8D Advisory Board vacancy, Board of Adjustments. 2136 01:38:14,490 --> 01:38:15,393 City Manager. 2137 01:38:16,890 --> 01:38:19,140 - Madam Mayor, Commissioner Martinez 2138 01:38:19,140 --> 01:38:20,460 has this appointment. 2139 01:38:20,460 --> 01:38:22,680 If she does not make the appointment tonight, 2140 01:38:22,680 --> 01:38:24,180 we'll have to do an extension. 2141 01:38:25,950 --> 01:38:26,850 - Hi, Madam Mayor. 2142 01:38:27,870 --> 01:38:29,490 For the Advisory Board, I'd like 2143 01:38:29,490 --> 01:38:31,983 to appoint Raymond Sanchez. 2144 01:38:33,650 --> 01:38:35,416 - I second motion. 2145 01:38:35,416 --> 01:38:36,249 I second that. 2146 01:38:38,880 --> 01:38:41,460 - Motion by Commissioner Martinez, 2147 01:38:41,460 --> 01:38:43,260 second by Commissioner Alvarez. 2148 01:38:43,260 --> 01:38:44,388 All in favor? 2149 01:38:44,388 --> 01:38:45,221 - Aye. 2150 01:38:45,221 --> 01:38:46,413 - Motion carries. 2151 01:38:47,910 --> 01:38:49,023 All right. 2152 01:38:49,023 --> 01:38:50,430 I think we've reached the end of our journey here. 2153 01:38:50,430 --> 01:38:52,710 So now we're gonna hear from city officials. 2154 01:38:52,710 --> 01:38:54,420 City Manager. 2155 01:38:54,420 --> 01:38:55,590 - Thank you, Madam Mayor, commissioners, 2156 01:38:55,590 --> 01:38:56,790 I have nothing tonight. 2157 01:38:56,790 --> 01:38:58,215 Thank you. 2158 01:38:58,215 --> 01:38:59,217 - You don't. 2159 01:38:59,217 --> 01:39:00,780 (commissioners laugh) 2160 01:39:00,780 --> 01:39:02,340 Thank you. 2161 01:39:02,340 --> 01:39:03,690 City Attorney. 2162 01:39:03,690 --> 01:39:05,040 - Wanna get further? - I'll make this quick 2163 01:39:05,040 --> 01:39:08,130 since it's late, but I just wanted to give y'all an update 2164 01:39:08,130 --> 01:39:11,490 that I will be advertising the noise, alcohol 2165 01:39:11,490 --> 01:39:15,540 and lien ordinances for first reading for July 1st. 2166 01:39:15,540 --> 01:39:19,410 I will have a draft circulated to you individually 2167 01:39:19,410 --> 01:39:21,840 so that you can study it before the meeting. 2168 01:39:21,840 --> 01:39:23,820 And then the second reading 2169 01:39:23,820 --> 01:39:26,940 would be at the following meeting, 2170 01:39:26,940 --> 01:39:30,030 which is July 15th. 2171 01:39:30,030 --> 01:39:31,953 So first and second readings of those. 2172 01:39:32,790 --> 01:39:34,590 - Oh, Madam Mayor, I had something else too. 2173 01:39:34,590 --> 01:39:35,423 - Sure. 2174 01:39:35,423 --> 01:39:36,505 - She just prompted me. 2175 01:39:36,505 --> 01:39:37,418 (commissioners laugh) 2176 01:39:37,418 --> 01:39:38,251 - He just remembered. 2177 01:39:38,251 --> 01:39:39,230 - No presentation, no. 2178 01:39:40,200 --> 01:39:44,760 So July 1st, we'll also have the proposals 2179 01:39:44,760 --> 01:39:48,030 that were resubmitted from the four hotel developments. 2180 01:39:48,030 --> 01:39:50,940 We'll be scheduling it for that date as well. 2181 01:39:50,940 --> 01:39:52,950 - So I understand it's gonna be a busy July 1st. 2182 01:39:52,950 --> 01:39:54,210 Everyone here, please come 2183 01:39:54,210 --> 01:39:56,021 and join the party, it's important. 2184 01:39:56,021 --> 01:39:56,854 (commissioners laugh) 2185 01:39:56,854 --> 01:39:57,687 - And we also have a workshop at 3:00 2186 01:39:57,687 --> 01:40:00,571 before that meeting on the CRA Master Plan for-- 2187 01:40:00,571 --> 01:40:02,308 - So when getting July 4th started. 2188 01:40:02,308 --> 01:40:03,428 - That's right. 2189 01:40:03,428 --> 01:40:04,379 That's the month 2190 01:40:04,379 --> 01:40:05,700 of July fireworks. - Fireworks. 2191 01:40:05,700 --> 01:40:08,337 - Please make sure to invite everyone. 2192 01:40:08,337 --> 01:40:09,891 (commissioners laugh) 2193 01:40:09,891 --> 01:40:11,670 Sorry, as we should. 2194 01:40:11,670 --> 01:40:14,105 City Commission, let's see if you have any comments 2195 01:40:14,105 --> 01:40:15,450 at this point. 2196 01:40:15,450 --> 01:40:19,410 We'll start with Commissioner Martinez. 2197 01:40:19,410 --> 01:40:20,610 - It's been a long night. 2198 01:40:20,610 --> 01:40:22,855 Thank you guys for showing up and being here. 2199 01:40:22,855 --> 01:40:25,320 (Martinez laughing) 2200 01:40:25,320 --> 01:40:26,473 - That's it? 2201 01:40:26,473 --> 01:40:27,306 - Yes ma'am. 2202 01:40:27,306 --> 01:40:28,139 - Okay. 2203 01:40:28,139 --> 01:40:28,972 Commissioner Alvarez. 2204 01:40:28,972 --> 01:40:30,090 - I have no comment. 2205 01:40:30,090 --> 01:40:31,020 - Thank you. - I have no comment. 2206 01:40:31,020 --> 01:40:33,270 - Commissioner Ortiz. 2207 01:40:33,270 --> 01:40:36,120 - I just want to remind (indistinct) 2208 01:40:36,120 --> 01:40:39,270 to extend my deepest condolence to the Indian community 2209 01:40:39,270 --> 01:40:41,610 in Kissimmee for all of them who lost 2210 01:40:41,610 --> 01:40:45,210 in the tragic accident last week, families and members, 2211 01:40:45,210 --> 01:40:48,090 so my deep condolence for that. 2212 01:40:48,090 --> 01:40:48,923 - Thank you. 2213 01:40:48,923 --> 01:40:50,580 Thank you, that's accurate. 2214 01:40:50,580 --> 01:40:51,870 Vice Mayor Eady. 2215 01:40:51,870 --> 01:40:53,430 - Sure, I do have a comment. 2216 01:40:53,430 --> 01:40:55,911 Actually, I have a slide I want you guys to see. 2217 01:40:55,911 --> 01:40:56,944 - Are you for real? - Not a presentation. 2218 01:40:56,944 --> 01:40:58,361 - Not Angela, are you for real? 2219 01:40:58,361 --> 01:40:59,850 (commissioners laughing) 2220 01:40:59,850 --> 01:41:02,643 - I seen this online yesterday. 2221 01:41:03,630 --> 01:41:07,200 And what the City of Tampa is doing is they're implementing 2222 01:41:07,200 --> 01:41:11,880 a program where they're putting in drinking fountains 2223 01:41:11,880 --> 01:41:14,070 in the areas where the homeless population 2224 01:41:14,070 --> 01:41:15,540 are congregating at. 2225 01:41:15,540 --> 01:41:19,230 And I think that it would be a good idea if we would partner 2226 01:41:19,230 --> 01:41:23,460 with Toho to try to do some of the same thing, 2227 01:41:23,460 --> 01:41:26,283 considering it is so hot right now, 2228 01:41:27,120 --> 01:41:29,163 and they're just out there. 2229 01:41:31,050 --> 01:41:32,883 What do you guys think? 2230 01:41:34,260 --> 01:41:35,223 - City Manager. 2231 01:41:36,510 --> 01:41:38,190 - Commissioners, if you guys are interested, 2232 01:41:38,190 --> 01:41:40,530 it's something I could reach out to Toho Water Authority, 2233 01:41:40,530 --> 01:41:44,160 see if they have a desire to assist perhaps 2234 01:41:44,160 --> 01:41:46,108 and that may be something we can look at 2235 01:41:46,108 --> 01:41:48,360 through our CDBG Program as well. 2236 01:41:48,360 --> 01:41:49,770 - Thank you. 2237 01:41:49,770 --> 01:41:50,938 Thank you for bringing that. 2238 01:41:50,938 --> 01:41:53,700 That's actually very innovative. 2239 01:41:53,700 --> 01:41:56,310 I think that's, especially at our parks, 2240 01:41:56,310 --> 01:41:57,210 not just for the homeless, 2241 01:41:57,210 --> 01:41:58,043 but for the kids 2242 01:41:58,043 --> 01:41:59,211 and everyone out there. - Exactly. 2243 01:41:59,211 --> 01:42:00,510 - That's a great... 2244 01:42:00,510 --> 01:42:03,030 That's a great opportunity to research. 2245 01:42:03,030 --> 01:42:03,863 Thank you. 2246 01:42:04,920 --> 01:42:05,753 That's it? 2247 01:42:05,753 --> 01:42:07,068 - Yes, and that's it. 2248 01:42:07,068 --> 01:42:07,901 - Okay. 2249 01:42:10,500 --> 01:42:12,630 I wanna say, happy birthday, Mr. Tom Kapp. 2250 01:42:12,630 --> 01:42:13,620 You're here with us today, 2251 01:42:13,620 --> 01:42:15,030 so I wanna wish you a happy birthday. 2252 01:42:15,030 --> 01:42:16,710 You spent your whole evening with us here. 2253 01:42:16,710 --> 01:42:17,902 Thank you. 2254 01:42:17,902 --> 01:42:19,200 (participants laughing) 2255 01:42:19,200 --> 01:42:21,210 That's a warrior right there. 2256 01:42:21,210 --> 01:42:25,143 So I wanted to congratulate you publicly. 2257 01:42:26,100 --> 01:42:27,840 Juneteenth was a great success. 2258 01:42:27,840 --> 01:42:29,160 I thank everyone that came out 2259 01:42:29,160 --> 01:42:32,460 and absolutely enjoyed that celebration. 2260 01:42:32,460 --> 01:42:33,960 I had a great time. 2261 01:42:33,960 --> 01:42:35,640 And as usual, we danced a lot. 2262 01:42:35,640 --> 01:42:37,380 We had a good time 2263 01:42:37,380 --> 01:42:41,520 and we fellowshiped with many residents in our community. 2264 01:42:41,520 --> 01:42:43,290 Same was with Pride Fest, 2265 01:42:43,290 --> 01:42:46,440 and I was excited to go out to those events. 2266 01:42:46,440 --> 01:42:50,130 I just ask everyone to share those events online 2267 01:42:50,130 --> 01:42:53,010 so that we can continue to create community. 2268 01:42:53,010 --> 01:42:54,120 I think it's very important 2269 01:42:54,120 --> 01:42:55,623 that we continue doing that. 2270 01:42:57,371 --> 01:43:00,480 Tomorrow, City Manager and Vice Mayor, 2271 01:43:00,480 --> 01:43:02,550 we're going to Tampa to... 2272 01:43:02,550 --> 01:43:04,050 I'm sorry, I keep saying tomorrow. 2273 01:43:04,050 --> 01:43:05,490 I think I'm ahead of myself. 2274 01:43:05,490 --> 01:43:06,323 Thursday. 2275 01:43:06,323 --> 01:43:07,800 Thursday. 2276 01:43:07,800 --> 01:43:10,020 We're gonna go and connect with other mayors 2277 01:43:10,020 --> 01:43:11,700 and other elected officials. 2278 01:43:11,700 --> 01:43:13,860 And we won't be staying there that evening, 2279 01:43:13,860 --> 01:43:16,080 but we are very excited to go out there 2280 01:43:16,080 --> 01:43:18,600 and represent Kissimmee, City of Kissimmee 2281 01:43:18,600 --> 01:43:20,550 as best as we can. 2282 01:43:20,550 --> 01:43:24,270 So it'll be a fun time. 2283 01:43:24,270 --> 01:43:28,710 And I also wanna ask everyone, 2284 01:43:28,710 --> 01:43:30,720 if you would share every time you know 2285 01:43:30,720 --> 01:43:32,310 that we have a commission meeting 2286 01:43:32,310 --> 01:43:36,690 and encourage your fellow neighbors to come up and speak. 2287 01:43:36,690 --> 01:43:38,310 We wanna allow grandstanding, 2288 01:43:38,310 --> 01:43:41,100 but we certainly wanna hear you speak. 2289 01:43:41,100 --> 01:43:44,190 We wanna hear your concerns. 2290 01:43:44,190 --> 01:43:46,770 One suggestion I'm always gonna make is please bring 2291 01:43:46,770 --> 01:43:50,100 your suggestions also, how can we fix it? 2292 01:43:50,100 --> 01:43:51,333 And that is the point 2293 01:43:51,333 --> 01:43:54,270 that I wanna talk about really quickly. 2294 01:43:54,270 --> 01:43:58,500 KPD is doing an amazing job keeping us updated every weekend 2295 01:43:58,500 --> 01:44:01,860 with the incidents that happen in our local town 2296 01:44:01,860 --> 01:44:03,720 and our local city area. 2297 01:44:03,720 --> 01:44:06,720 And once again, City Manager, 2298 01:44:06,720 --> 01:44:09,090 we did have, and we stopped two trucks. 2299 01:44:09,090 --> 01:44:10,650 And I bring this up 2300 01:44:10,650 --> 01:44:12,540 because I know there's concerns 2301 01:44:12,540 --> 01:44:14,940 and I just want you to kind of, and he's looking it up. 2302 01:44:14,940 --> 01:44:15,960 I know he always looks it up. 2303 01:44:15,960 --> 01:44:17,100 He should have been ready for me. 2304 01:44:17,100 --> 01:44:18,480 You know that's coming. 2305 01:44:18,480 --> 01:44:21,450 But we are stopping people for noise ordinance, 2306 01:44:21,450 --> 01:44:25,710 not just on the businesses, but cars, and Chief Broadway, 2307 01:44:25,710 --> 01:44:27,210 thank you for your leadership on that. 2308 01:44:27,210 --> 01:44:29,370 I think it's important we're starting to see a change. 2309 01:44:29,370 --> 01:44:30,630 Some people are starting... 2310 01:44:30,630 --> 01:44:31,800 You see, once you do it once 2311 01:44:31,800 --> 01:44:33,270 or twice and people get stopped 2312 01:44:33,270 --> 01:44:35,820 and they get cited, it starts spreading. 2313 01:44:35,820 --> 01:44:39,210 So make sure we are the advocates for our city 2314 01:44:39,210 --> 01:44:41,370 and we tell people, if you ride downtown 2315 01:44:41,370 --> 01:44:44,760 with that music blaring, most likely you'll get a ticket. 2316 01:44:44,760 --> 01:44:46,920 And if we start putting that message out there, 2317 01:44:46,920 --> 01:44:48,540 I think people will start hearing it. 2318 01:44:48,540 --> 01:44:50,550 It's gonna take a minute, 2319 01:44:50,550 --> 01:44:52,950 but it's definitely, it needs to be said. 2320 01:44:52,950 --> 01:44:54,360 So City Manager, do you have a report? 2321 01:44:54,360 --> 01:44:56,070 I, we should report everything every time 2322 01:44:56,070 --> 01:44:57,492 we do one of these things. 2323 01:44:57,492 --> 01:44:59,126 - Yeah, we pulled nine people over 2324 01:44:59,126 --> 01:45:02,933 in the downtown area this weekend. 2325 01:45:02,933 --> 01:45:05,310 18, two 18 wheelers driving downtown. 2326 01:45:05,310 --> 01:45:07,740 Four with loud music, one with headlights out, one 2327 01:45:07,740 --> 01:45:09,060 with red headlights 2328 01:45:09,060 --> 01:45:12,630 and one with bright lights like the brights on. 2329 01:45:12,630 --> 01:45:14,730 So they're definitely, 2330 01:45:14,730 --> 01:45:17,250 I mean, the amount is decreasing that they're catching, 2331 01:45:17,250 --> 01:45:18,480 but they are definitely making it 2332 01:45:18,480 --> 01:45:20,190 a point to be present down there. 2333 01:45:20,190 --> 01:45:23,160 - So it's important that we also note those things 2334 01:45:23,160 --> 01:45:24,450 because you have to understand every time 2335 01:45:24,450 --> 01:45:26,310 the cops pull someone over, 2336 01:45:26,310 --> 01:45:27,810 you never know who's on the other side. 2337 01:45:27,810 --> 01:45:30,540 So that is also a risk. 2338 01:45:30,540 --> 01:45:32,670 And so we all have to be cognizant of that. 2339 01:45:32,670 --> 01:45:33,960 And I just wanna thank KPD. 2340 01:45:33,960 --> 01:45:37,050 Every time I can possibly have an opportunity to thank them 2341 01:45:37,050 --> 01:45:38,460 because these are the little things 2342 01:45:38,460 --> 01:45:40,590 that change that environment. 2343 01:45:40,590 --> 01:45:42,150 But Mr. Kapp, I want you to keep calling me 2344 01:45:42,150 --> 01:45:43,830 and letting me know when they're not doing 2345 01:45:43,830 --> 01:45:46,140 because it's important that we know (laughs) 2346 01:45:46,140 --> 01:45:47,903 including waste management and everyone else. 2347 01:45:47,903 --> 01:45:50,310 I know, I brought that up to City Manager 2348 01:45:50,310 --> 01:45:51,930 and he was gonna look into this, the-- 2349 01:45:51,930 --> 01:45:52,763 - We're looking it up 2350 01:45:52,763 --> 01:45:53,880 'cause if it was, if it was 2351 01:45:53,880 --> 01:45:55,800 like the county waste management trucks, 2352 01:45:55,800 --> 01:45:57,570 then they probably shouldn't be going through downtown. 2353 01:45:57,570 --> 01:45:58,920 But if it's like a dumpster truck, 2354 01:45:58,920 --> 01:46:01,290 then that would be an exception that would be allowed. 2355 01:46:01,290 --> 01:46:03,330 - But we love that you get involved and you tell us. 2356 01:46:03,330 --> 01:46:04,590 That's how we start creating 2357 01:46:04,590 --> 01:46:06,810 a different vibe in our community. 2358 01:46:06,810 --> 01:46:08,073 And some of you know 2359 01:46:08,073 --> 01:46:11,250 that some businesses have violated certain things 2360 01:46:11,250 --> 01:46:14,130 and we are not gonna call them out here publicly 2361 01:46:14,130 --> 01:46:15,450 'cause we know what the issues are. 2362 01:46:15,450 --> 01:46:18,990 But we will continue calling businesses out as we should. 2363 01:46:18,990 --> 01:46:21,440 And so just, if you wanna... 2364 01:46:22,590 --> 01:46:23,910 We get so many emails 2365 01:46:23,910 --> 01:46:25,770 of things of that shouldn't be happening 2366 01:46:25,770 --> 01:46:28,740 and we appreciate it because it's the only way 2367 01:46:28,740 --> 01:46:30,060 that we can keep an eye out 2368 01:46:30,060 --> 01:46:33,900 and, you know, food trucks shouldn't be selling on the side 2369 01:46:33,900 --> 01:46:36,330 of the road without, I mean, just these little things. 2370 01:46:36,330 --> 01:46:38,370 And we get emails and pictures all the time. 2371 01:46:38,370 --> 01:46:40,950 So, you know, I think it's a great thing. 2372 01:46:40,950 --> 01:46:42,750 So I wanna thank the community for doing that. 2373 01:46:42,750 --> 01:46:43,860 Don't stop. 2374 01:46:43,860 --> 01:46:44,730 Say so, what is it? 2375 01:46:44,730 --> 01:46:45,840 See something, say something. 2376 01:46:45,840 --> 01:46:47,310 It doesn't matter what it is. 2377 01:46:47,310 --> 01:46:48,180 Commissioners, thank you. 2378 01:46:48,180 --> 01:46:49,410 I was trying to get to right at 8:00, 2379 01:46:49,410 --> 01:46:52,260 but you know, we're a little early, so thank you all. 2380 01:46:52,260 --> 01:46:54,976 I think (laughs) this meeting is adjourned. 2381 01:46:54,976 --> 01:46:57,893 (Mayor hits gavel)