1 00:00:01,999 --> 00:00:03,999 Regular basis. Understanding, 2 00:00:08,292 --> 00:00:11,830 his dedication to protecting the 3 00:00:11,830 --> 00:00:13,999 water system in general is 4 00:00:13,999 --> 00:00:17,375 admirable. I can tell you I 5 00:00:17,375 --> 00:00:19,999 spend many hours traveling with 6 00:00:19,999 --> 00:00:22,399 dave up-and-down owens valley 7 00:00:27,999 --> 00:00:30,999 recruiting efforts, and he was 8 00:00:31,918 --> 00:00:33,918 instrumental in drafting, 9 00:00:34,459 --> 00:00:38,590 policy, and also the work under 10 00:00:41,751 --> 00:00:43,501 the water agreement. Not only 11 00:00:43,501 --> 00:00:45,250 is he a really good attorney, 12 00:00:45,250 --> 00:00:47,167 who is also a great person too. 13 00:00:47,167 --> 00:00:48,751 I think that's very important to 14 00:00:48,751 --> 00:00:51,000 all of us. You know? He is a 15 00:00:51,000 --> 00:00:54,542 friend. I hate to see him go, 16 00:00:54,542 --> 00:00:56,709 but I know he is going to a 17 00:00:56,709 --> 00:00:58,834 great organization. I know the 18 00:00:58,834 --> 00:01:01,626 manager over there, and know 19 00:01:01,626 --> 00:01:03,830 they're very happy to have him 20 00:01:03,830 --> 00:01:05,542 come over. Our loss is their 21 00:01:05,542 --> 00:01:06,334 gain. 22 00:01:06,334 --> 00:01:10,534 a couple of things, I don't want 23 00:01:11,876 --> 00:01:13,751 you to forget where you came 24 00:01:13,751 --> 00:01:17,351 from, and you wearing the water 25 00:01:18,999 --> 00:01:20,999 and power hat, hopefully it fits 26 00:01:20,999 --> 00:01:21,375 your head -- 27 00:01:21,375 --> 00:01:23,375 [laughter] 28 00:01:23,459 --> 00:01:26,292 all right. And the last thing I 29 00:01:26,292 --> 00:01:27,959 want to do, this is something 30 00:01:27,959 --> 00:01:31,559 that was prepared by the water 31 00:01:33,876 --> 00:01:35,999 division and aqueduct, where he 32 00:01:35,999 --> 00:01:38,999 spent time working with them, 33 00:01:39,209 --> 00:01:40,792 and for those of who you have 34 00:01:40,792 --> 00:01:42,999 been on owens lake, you know 35 00:01:42,999 --> 00:01:45,459 there are salt crystals that 36 00:01:45,459 --> 00:01:47,667 form on the lake, it comes from 37 00:01:47,667 --> 00:01:49,876 the mountains, it dissolves, 38 00:01:49,876 --> 00:01:51,667 runs down with the water when it 39 00:01:51,667 --> 00:01:54,670 rains, deposits and forms 40 00:01:57,125 --> 00:02:00,125 crystals. So, dave edwards, you 41 00:02:01,918 --> 00:02:02,501 have been worth your salt -- 42 00:02:02,501 --> 00:02:04,501 [laughter] 43 00:02:06,751 --> 00:02:08,751 [indiscernible] personality -- 44 00:02:08,918 --> 00:02:11,250 congratulations, from the water 45 00:02:11,250 --> 00:02:13,650 and aqueduct division in 46 00:02:16,584 --> 00:02:17,125 september of 2020 -- 2022. 47 00:02:17,125 --> 00:02:19,125 [applause] 48 00:02:35,999 --> 00:02:36,876 >>speaker: it's hard to know 49 00:02:36,876 --> 00:02:41,676 where to start. I came to la to 50 00:02:48,501 --> 00:02:52,101 work here. I have had the 51 00:02:52,125 --> 00:02:54,375 distinct honor to have been 52 00:02:54,375 --> 00:02:56,375 given incredible opportunities 53 00:02:56,667 --> 00:02:59,667 by julie riley, whose leadership 54 00:03:01,959 --> 00:03:05,559 is unmatched, as you all know. 55 00:03:06,420 --> 00:03:09,420 by marty adams, my first 56 00:03:11,000 --> 00:03:13,375 assignment was from marty in the 57 00:03:13,375 --> 00:03:16,375 great basin in 2011. And the 58 00:03:16,876 --> 00:03:18,626 thing that makes this job great 59 00:03:18,626 --> 00:03:21,626 and easy and exciting and 60 00:03:22,250 --> 00:03:23,667 challenging and all of that, is 61 00:03:23,667 --> 00:03:27,267 the staff that's here. I'm -- 62 00:03:28,417 --> 00:03:31,709 you know -- I come to work, I 63 00:03:31,709 --> 00:03:33,999 just absorb the work that is 64 00:03:33,999 --> 00:03:35,999 being done by all of you, and 65 00:03:35,999 --> 00:03:38,999 the talent, the knowledge, the 66 00:03:47,000 --> 00:03:50,000 work ethic is unbelievable to 67 00:03:50,542 --> 00:03:52,999 me. I'm humbled. It's been the 68 00:03:52,999 --> 00:03:54,626 joy of my life at this point to 69 00:03:54,626 --> 00:03:56,209 have served the city and the 70 00:03:56,209 --> 00:03:58,609 department. I appreciate this. 71 00:04:00,542 --> 00:04:03,626 all of you at the aqueduct. I 72 00:04:03,626 --> 00:04:06,626 could start naming names, but 73 00:04:07,292 --> 00:04:09,125 you know who you are. I love 74 00:04:09,125 --> 00:04:10,999 the place. I'm going to miss 75 00:04:10,999 --> 00:04:13,399 it. Thank you, president 76 00:04:13,959 --> 00:04:15,751 mcclain-hill, for all the kind 77 00:04:15,751 --> 00:04:17,417 words, and all of on you board. 78 00:04:17,417 --> 00:04:19,375 I truly appreciate it. I'm 79 00:04:19,375 --> 00:04:20,751 especially proud of the work we 80 00:04:20,751 --> 00:04:22,999 did on the tribal engagement 81 00:04:22,999 --> 00:04:26,599 policy, and not to remiss, the 82 00:04:28,999 --> 00:04:30,999 meeting with manly, 83 00:04:34,999 --> 00:04:36,167 [indiscernible] the salt has 84 00:04:36,167 --> 00:04:38,567 certain -- [indiscernible] that, 85 00:04:38,999 --> 00:04:41,999 sort of, thing. Anyway. Thank 86 00:04:43,999 --> 00:04:45,584 you. Thanks michelle, my 87 00:04:45,584 --> 00:04:48,167 partner, for coming. You know, 88 00:04:48,167 --> 00:04:50,292 I love you all. And I'll be 89 00:04:50,292 --> 00:04:50,709 around. 90 00:04:50,709 --> 00:04:52,709 >>pres. Cynthia mcclain-hill: 91 00:04:52,999 --> 00:04:53,209 thank you. 92 00:04:53,209 --> 00:04:55,209 [applause] 93 00:05:11,751 --> 00:05:12,375 >>pres. Cynthia mcclain-hill: 94 00:05:12,375 --> 00:05:13,125 thank you. And with that, we 95 00:05:13,125 --> 00:05:15,667 will move to public comment. 96 00:05:15,667 --> 00:05:17,792 >>board secretary: we have 22, 97 00:05:17,792 --> 00:05:20,792 madam president. You will have 98 00:05:25,334 --> 00:05:27,999 two minutes for public comment. 99 00:05:27,999 --> 00:05:30,399 first speaker is dominique 100 00:05:30,999 --> 00:05:33,399 estevan, followed by laura 101 00:05:34,125 --> 00:05:36,125 guarana. 102 00:05:41,125 --> 00:05:42,000 >>speaker: good morning. My 103 00:05:42,000 --> 00:05:44,459 name is dominic eastman, I am 104 00:05:44,459 --> 00:05:46,859 the regional manager of 105 00:05:46,999 --> 00:05:49,399 operations at the health 106 00:05:52,709 --> 00:05:54,584 foundation, the affordable 107 00:05:54,584 --> 00:05:57,584 housing 1179 units that we have 108 00:05:58,709 --> 00:06:02,309 acquired at our own cost without 109 00:06:02,417 --> 00:06:04,817 assistance without any outside 110 00:06:04,959 --> 00:06:08,559 source. The median unit size is 111 00:06:10,375 --> 00:06:13,375 less than 200 square foot per 112 00:06:16,792 --> 00:06:20,167 unit we do not cause for utility 113 00:06:20,167 --> 00:06:22,999 costs. The buildings are old, 114 00:06:22,999 --> 00:06:24,876 some of them are historical. 115 00:06:24,876 --> 00:06:27,334 we're unable to meter each 116 00:06:27,334 --> 00:06:28,999 individual unit, and we really 117 00:06:28,999 --> 00:06:31,399 don't want to. [indiscernible] 118 00:06:35,000 --> 00:06:37,400 demographic. We continue to 119 00:06:46,830 --> 00:06:47,999 provide affordable housing to 120 00:06:47,999 --> 00:06:49,375 resident who is may not qualify 121 00:06:49,375 --> 00:06:51,459 for the project base or subsidy 122 00:06:51,459 --> 00:06:53,859 base housing. Thank you. 123 00:07:03,375 --> 00:07:04,250 >>board secretary: next speaker 124 00:07:04,250 --> 00:07:07,850 is laura garana followed by ann 125 00:07:09,959 --> 00:07:12,959 kim. I'm sorry. Laura garcia. 126 00:07:13,250 --> 00:07:15,250 please excuse me. 127 00:07:25,417 --> 00:07:26,334 >>speaker: hi everyone. Good 128 00:07:26,334 --> 00:07:28,167 morning. My name is laura 129 00:07:28,167 --> 00:07:29,667 garcia, I'm with communities for 130 00:07:29,667 --> 00:07:31,626 a better environment. We're an 131 00:07:31,626 --> 00:07:32,375 environmental justice 132 00:07:32,375 --> 00:07:35,375 organization to build people in 133 00:07:35,792 --> 00:07:37,999 power in low-income communities 134 00:07:37,999 --> 00:07:40,751 of color. We part of the la 135 00:07:40,751 --> 00:07:42,751 coalition [indiscernible] so, 136 00:07:44,501 --> 00:07:47,250 what I do at cbe is work with 137 00:07:47,250 --> 00:07:48,999 communities across the state 138 00:07:48,999 --> 00:07:51,209 around climate resilience and 139 00:07:51,209 --> 00:07:52,834 adaptation. Why is that so 140 00:07:52,834 --> 00:07:53,999 important for us to talk about 141 00:07:53,999 --> 00:07:55,918 here? A lot of our members are 142 00:07:55,918 --> 00:07:57,375 going to be speaking about how 143 00:07:57,375 --> 00:07:59,775 power shutoffs, water shutoffs 144 00:08:00,334 --> 00:08:01,999 really impact their daily lives 145 00:08:01,999 --> 00:08:04,000 and while of that is so true, 146 00:08:04,000 --> 00:08:06,417 and that is what needs to lead 147 00:08:06,417 --> 00:08:08,817 this decision, ultimately power 148 00:08:08,999 --> 00:08:11,999 shutoffs are -- do inhibit 149 00:08:12,830 --> 00:08:15,830 people's ability to be resilient 150 00:08:15,375 --> 00:08:17,792 during an extreme heat event 151 00:08:17,792 --> 00:08:19,876 during -- especially if you are 152 00:08:19,876 --> 00:08:21,292 living in an environmental 153 00:08:21,292 --> 00:08:23,626 justice community near oil 154 00:08:23,626 --> 00:08:25,584 drilling or refineries, they're 155 00:08:25,584 --> 00:08:28,584 actual flaring events if someone 156 00:08:28,959 --> 00:08:31,792 has an air purifier, and the 157 00:08:31,792 --> 00:08:33,709 power shuts off, they're not 158 00:08:33,709 --> 00:08:36,250 able to use that air purifier, 159 00:08:36,250 --> 00:08:39,709 if they are on disability, and 160 00:08:39,709 --> 00:08:41,375 don't have access to back up 161 00:08:41,375 --> 00:08:43,775 storage, it's essential for 162 00:08:46,167 --> 00:08:48,584 ladwp to stop water and power 163 00:08:48,584 --> 00:08:50,375 shut-off. It's the climate 164 00:08:50,375 --> 00:08:53,375 solution to make sure that 165 00:08:53,501 --> 00:08:55,501 low-income and frontline 166 00:08:56,792 --> 00:08:58,999 communities have the ability to 167 00:08:58,999 --> 00:09:00,542 adapt during a climate event. 168 00:09:00,542 --> 00:09:02,584 in 2020 we started an emergency 169 00:09:02,584 --> 00:09:05,209 fund and that was the least we 170 00:09:05,209 --> 00:09:06,999 could do during a time of loss, 171 00:09:06,999 --> 00:09:08,751 during a time of confusion. It 172 00:09:08,751 --> 00:09:10,959 was just way overwhelming, and 173 00:09:10,959 --> 00:09:15,159 so many folks came to us. And 174 00:09:15,209 --> 00:09:17,459 they were scared rent was an 175 00:09:17,459 --> 00:09:19,501 issue, food was an issue, and 176 00:09:19,501 --> 00:09:21,420 people lost relationships, 177 00:09:21,420 --> 00:09:23,667 people lost their jobs, as well, 178 00:09:23,667 --> 00:09:26,999 this was a way to put a band-aid 179 00:09:26,999 --> 00:09:28,125 over that and support them. 180 00:09:28,125 --> 00:09:31,125 this is something you can do to 181 00:09:31,125 --> 00:09:33,125 support people daily. Because a 182 00:09:33,125 --> 00:09:34,501 lot of people are still living 183 00:09:34,501 --> 00:09:36,375 in that situation. It's been 184 00:09:36,375 --> 00:09:38,292 two years later, but people are 185 00:09:38,292 --> 00:09:40,000 still facing a lot of the same 186 00:09:40,000 --> 00:09:43,000 issues. Please stop water and 187 00:09:43,501 --> 00:09:45,901 power shutoffs. Thank you. 188 00:09:46,501 --> 00:09:47,125 >>board secretary: next speaker 189 00:09:47,125 --> 00:09:50,725 is ann kim, followed by maria 190 00:09:51,459 --> 00:09:53,459 montez. 191 00:10:05,375 --> 00:10:08,250 >>speaker: hi. I spoke two 192 00:10:08,250 --> 00:10:12,450 weeks ago. My name is ann kim. 193 00:10:13,501 --> 00:10:17,101 I am with aids health care 194 00:10:17,250 --> 00:10:18,999 foundation. You heard from 195 00:10:18,999 --> 00:10:21,459 dominique a little bit ago. And 196 00:10:21,459 --> 00:10:23,417 I want to reiterate points I 197 00:10:23,417 --> 00:10:27,170 made last time. We're trying to 198 00:10:29,626 --> 00:10:31,999 do our best to do our part. You 199 00:10:31,999 --> 00:10:33,999 know, we're charging, as you 200 00:10:33,999 --> 00:10:36,399 said, we're charging $550 for 201 00:10:37,417 --> 00:10:40,375 rent which is unheard of in los 202 00:10:40,375 --> 00:10:42,501 angeles. Our dwp bill, for 203 00:10:42,501 --> 00:10:45,501 june, for one month was $20,000 204 00:10:45,501 --> 00:10:48,501 for -- [indiscernible] I nits. 205 00:10:51,542 --> 00:10:54,542 that's $100 a unit for units 206 00:10:55,209 --> 00:10:58,209 that we charge $550 for it's 207 00:10:59,000 --> 00:11:01,000 unsustainable for affordable 208 00:11:05,334 --> 00:11:08,334 housing. 22% of it is going 209 00:11:10,830 --> 00:11:13,683 ladwp, $100 a month we have to 210 00:11:14,420 --> 00:11:17,420 pay for, close to $100. Please 211 00:11:20,375 --> 00:11:21,876 work with us to put a program 212 00:11:21,876 --> 00:11:23,667 together for our clients, our 213 00:11:23,667 --> 00:11:25,999 tenants, as well. These are the 214 00:11:25,999 --> 00:11:26,999 very people that you are trying 215 00:11:26,999 --> 00:11:29,250 to help, and you want to help, 216 00:11:29,250 --> 00:11:31,375 we need to work together to do 217 00:11:31,375 --> 00:11:33,792 it. And like I said, your off 218 00:11:33,792 --> 00:11:36,792 the shelf programs aren't going 219 00:11:37,375 --> 00:11:39,167 to work because we need 220 00:11:39,167 --> 00:11:41,250 individual leaders. If you need 221 00:11:41,250 --> 00:11:43,650 information from tenants they're 222 00:11:44,876 --> 00:11:46,999 readily available for anyone who 223 00:11:46,999 --> 00:11:48,417 wants to work with us. These 224 00:11:48,417 --> 00:11:51,334 are people on ssi, fixed income, 225 00:11:51,334 --> 00:11:54,934 that we're trying to help stay 226 00:11:55,459 --> 00:11:57,000 off the streets. We have been 227 00:11:57,000 --> 00:11:59,667 there a couple of times, via 228 00:11:59,667 --> 00:12:00,999 phone, we have been here in 229 00:12:00,999 --> 00:12:02,709 person. But we haven't heard 230 00:12:02,709 --> 00:12:04,250 back. We want to hear from you. 231 00:12:04,250 --> 00:12:05,999 you want you to reach back out 232 00:12:05,999 --> 00:12:08,125 to us. We're reaching out to 233 00:12:08,125 --> 00:12:11,725 you. Please reach back out to 234 00:12:12,667 --> 00:12:14,830 us. Thank you. 235 00:12:14,830 --> 00:12:15,501 >>board secretary: next speaker 236 00:12:15,501 --> 00:12:18,417 is maria montez, who will be 237 00:12:18,417 --> 00:12:20,817 followed by dulce altamarino. 238 00:12:30,999 --> 00:12:33,399 >>speaker: yes, maria montez 239 00:12:35,999 --> 00:12:36,626 [speaking in native language]. 240 00:12:36,626 --> 00:12:38,626 >>pres. Cynthia mcclain-hill: 241 00:12:38,999 --> 00:12:40,999 excuse me. Do we have 242 00:12:40,999 --> 00:12:42,999 translation? 243 00:13:03,999 --> 00:13:05,999 thank you. 244 00:13:06,250 --> 00:13:06,999 >>speaker: [speaking in native 245 00:13:06,999 --> 00:13:07,918 language]. 246 00:13:07,918 --> 00:13:08,709 >>interpreter: good morning my 247 00:13:08,709 --> 00:13:11,584 name is marie owe montez a 248 00:13:11,584 --> 00:13:14,584 resident from san pedro. All 249 00:13:15,999 --> 00:13:18,999 the areas in los angeles, 250 00:13:18,999 --> 00:13:20,999 wilmington, carson. 251 00:13:24,542 --> 00:13:25,167 >>speaker: [speaking in native 252 00:13:25,167 --> 00:13:27,167 language]. 253 00:13:28,250 --> 00:13:29,999 >>interpreter: and I'm just 254 00:13:29,999 --> 00:13:32,000 scared to ask you if you can 255 00:13:32,000 --> 00:13:35,600 bring down the cost of the, 256 00:13:35,834 --> 00:13:38,209 especially the light, the 257 00:13:38,209 --> 00:13:41,209 energy, lower, make it more 258 00:13:41,209 --> 00:13:42,626 affordable especially for people 259 00:13:42,626 --> 00:13:44,626 with low-income. 260 00:13:47,000 --> 00:13:47,876 >>speaker: [speaking in native 261 00:13:47,876 --> 00:13:49,542 language]. 262 00:13:49,542 --> 00:13:50,000 >>interpreter: today, 263 00:13:50,000 --> 00:13:51,501 especially in this time that it 264 00:13:51,501 --> 00:13:53,501 is so hot. 265 00:13:54,375 --> 00:13:55,000 >>speaker: [speaking in native 266 00:13:55,000 --> 00:13:57,000 language]. 267 00:13:58,292 --> 00:13:58,999 >>interpreter: and we really 268 00:13:58,999 --> 00:14:00,999 need more energy, and we have -- 269 00:14:00,999 --> 00:14:03,209 if we have many devices 270 00:14:03,209 --> 00:14:04,918 connected at the same time, they 271 00:14:04,918 --> 00:14:06,918 are shut off. 272 00:14:07,375 --> 00:14:08,000 >>speaker: [speaking in native 273 00:14:08,000 --> 00:14:10,000 language]. 274 00:14:13,626 --> 00:14:14,250 >>interpreter: and I know that 275 00:14:14,250 --> 00:14:15,876 we are all trying to support 276 00:14:15,876 --> 00:14:17,334 each other. Because we're 277 00:14:17,334 --> 00:14:19,999 having problems with water, and 278 00:14:19,999 --> 00:14:21,999 with the light. 279 00:14:23,167 --> 00:14:23,999 >>speaker: [speaking in native 280 00:14:23,999 --> 00:14:25,999 language]. 281 00:14:30,667 --> 00:14:31,876 >>interpreter: also there are 282 00:14:31,876 --> 00:14:34,334 some problems -- there are many 283 00:14:34,334 --> 00:14:36,834 problems with people that need 284 00:14:36,834 --> 00:14:38,751 medicines that need to be 285 00:14:38,751 --> 00:14:40,751 refrigerator. 286 00:14:41,209 --> 00:14:41,999 >>speaker: [speaking in native 287 00:14:41,999 --> 00:14:42,375 language]. 288 00:14:42,375 --> 00:14:43,709 >>interpreter: or some people 289 00:14:43,709 --> 00:14:45,999 that may have illness that may 290 00:14:45,999 --> 00:14:48,876 depend on an electric device. 291 00:14:48,876 --> 00:14:49,501 >>speaker: [speaking in native 292 00:14:49,501 --> 00:14:51,501 language]. 293 00:14:57,999 --> 00:14:58,999 >>interpreter: so then when 294 00:14:58,999 --> 00:15:00,999 they are shut off, many times, 295 00:15:00,999 --> 00:15:03,250 there is not enough energy, then 296 00:15:03,250 --> 00:15:06,250 the fridge gets ruined or 297 00:15:08,292 --> 00:15:10,692 devices don't work anymore. 298 00:15:10,959 --> 00:15:11,584 >>speaker: [speaking in native 299 00:15:11,584 --> 00:15:11,999 language]. 300 00:15:11,999 --> 00:15:13,209 >>interpreter: and then all the 301 00:15:13,209 --> 00:15:15,209 medicines that are in the fridge 302 00:15:15,209 --> 00:15:18,809 get spoiled, and that's, like, a 303 00:15:19,792 --> 00:15:21,999 waste of money for them. 304 00:15:21,999 --> 00:15:23,125 >>speaker: [speaking in native 305 00:15:23,125 --> 00:15:25,125 language]. 306 00:15:30,375 --> 00:15:32,775 >>interpreter: and also, the 307 00:15:33,667 --> 00:15:36,670 person said, like, the 308 00:15:36,125 --> 00:15:38,125 applications for low-income. 309 00:15:43,918 --> 00:15:44,542 >>speaker: [speaking in native 310 00:15:44,542 --> 00:15:44,999 language]. 311 00:15:44,999 --> 00:15:45,876 >>interpreter: because our 312 00:15:45,876 --> 00:15:47,876 elders -- 313 00:15:48,292 --> 00:15:48,999 >>speaker: [speaking in native 314 00:15:48,999 --> 00:15:49,459 language]. 315 00:15:49,459 --> 00:15:50,830 >>interpreter: it is difficult 316 00:15:50,830 --> 00:15:51,999 for them to fill in all the 317 00:15:51,999 --> 00:15:53,999 applications. 318 00:15:53,999 --> 00:15:54,834 >>speaker: [speaking in native 319 00:15:54,834 --> 00:15:56,834 language]. 320 00:15:56,834 --> 00:15:58,375 >>interpreter: because, if they 321 00:15:58,375 --> 00:16:00,501 can have, like, better access to 322 00:16:00,501 --> 00:16:01,999 these kind of applications, 323 00:16:01,999 --> 00:16:03,999 because technologies move 324 00:16:04,125 --> 00:16:07,125 forward, but they stay behind. 325 00:16:08,375 --> 00:16:09,000 >>speaker: [speaking in native 326 00:16:09,000 --> 00:16:09,501 language]. 327 00:16:09,501 --> 00:16:10,830 >>interpreter: and I want to 328 00:16:10,830 --> 00:16:11,751 say thank you to all of you for 329 00:16:11,751 --> 00:16:13,751 listening to me. 330 00:16:16,420 --> 00:16:17,209 >>pres. Cynthia mcclain-hill: 331 00:16:17,209 --> 00:16:18,834 gracias. 332 00:16:18,834 --> 00:16:19,417 >>board secretary: the next 333 00:16:19,417 --> 00:16:21,817 speaker is dolce altamarino, 334 00:16:26,542 --> 00:16:28,942 followed by robin line. 335 00:16:42,999 --> 00:16:43,751 >>speaker: [speaking in native 336 00:16:43,751 --> 00:16:43,999 language]. 337 00:16:43,999 --> 00:16:44,792 >>interpreter: good morning 338 00:16:44,792 --> 00:16:47,792 everybody my name is dolce. 339 00:16:49,792 --> 00:16:50,417 >>speaker: [speaking in native 340 00:16:50,417 --> 00:16:52,417 language]. 341 00:16:55,830 --> 00:16:56,876 >>interpreter: for earth, 342 00:16:56,876 --> 00:16:58,250 water, and more clean 343 00:16:58,250 --> 00:17:00,250 electricity. 344 00:17:06,959 --> 00:17:07,584 >>speaker: [speaking in native 345 00:17:07,584 --> 00:17:07,999 language]. 346 00:17:07,999 --> 00:17:08,918 >>interpreter: I can advocate 347 00:17:08,918 --> 00:17:11,999 not only for my family, but for 348 00:17:11,999 --> 00:17:13,959 the whole community. 349 00:17:13,959 --> 00:17:14,584 >>speaker: [speaking in native 350 00:17:14,584 --> 00:17:16,584 language]. 351 00:17:31,918 --> 00:17:33,459 >>interpreter: the water is 352 00:17:33,459 --> 00:17:34,999 power is impacting our health 353 00:17:34,999 --> 00:17:36,999 and our community. 354 00:17:37,334 --> 00:17:37,999 >>speaker: [speaking in native 355 00:17:37,999 --> 00:17:39,999 language]. 356 00:17:42,459 --> 00:17:44,459 >>interpreter: I know as a 357 00:17:44,459 --> 00:17:47,420 certainty electricity is not a 358 00:17:47,420 --> 00:17:50,420 luxury, but it's a necessity. 359 00:17:51,420 --> 00:17:52,542 it is essential for our 360 00:17:52,542 --> 00:17:54,250 families, for our children, and 361 00:17:54,250 --> 00:17:56,250 for our community. 362 00:17:58,709 --> 00:17:59,334 >>speaker: [speaking in native 363 00:17:59,334 --> 00:18:01,334 language]. 364 00:18:04,959 --> 00:18:07,359 >>interpreter: it's a necessity 365 00:18:08,542 --> 00:18:11,999 to me. It's a human right that 366 00:18:11,999 --> 00:18:13,999 we have. 367 00:18:14,792 --> 00:18:15,417 >>speaker: [speaking in native 368 00:18:15,417 --> 00:18:17,417 language]. 369 00:18:25,999 --> 00:18:27,292 >>interpreter: so this is the 370 00:18:27,292 --> 00:18:30,292 lack of energy and electricity, 371 00:18:31,375 --> 00:18:32,918 impacting our health especially 372 00:18:32,918 --> 00:18:34,999 those who suffer from cancer, 373 00:18:34,999 --> 00:18:37,399 diabetes, emphysema, and many 374 00:18:39,375 --> 00:18:42,209 more illnesses that are impacted 375 00:18:42,209 --> 00:18:43,999 by this problem. 376 00:18:43,999 --> 00:18:44,667 >>speaker: [speaking in native 377 00:18:44,667 --> 00:18:46,667 language]. 378 00:18:59,209 --> 00:19:00,209 >>interpreter: so each time we 379 00:19:00,209 --> 00:19:02,000 have a shadow on the 380 00:19:02,000 --> 00:19:03,667 electricity, it's going to be 381 00:19:03,667 --> 00:19:05,167 panic mode, because we have no 382 00:19:05,167 --> 00:19:06,626 idea when it's going to come 383 00:19:06,626 --> 00:19:08,417 back, when it's going to happen, 384 00:19:08,417 --> 00:19:10,709 so it's not only physically, 385 00:19:10,709 --> 00:19:12,876 it's psychologically, this is 386 00:19:12,876 --> 00:19:14,334 impacting us, because we don't 387 00:19:14,334 --> 00:19:15,834 know what's going to happen with 388 00:19:15,834 --> 00:19:17,999 our medicines that are in the 389 00:19:17,999 --> 00:19:19,999 refrigerator. 390 00:19:22,667 --> 00:19:23,292 >>speaker: [speaking in native 391 00:19:23,292 --> 00:19:25,292 language]. 392 00:19:39,830 --> 00:19:39,999 >>interpreter: yeah, so, 393 00:19:39,999 --> 00:19:41,792 please, I beg you that you take 394 00:19:41,792 --> 00:19:43,292 into account what I'm saying, 395 00:19:43,292 --> 00:19:46,999 because this is, when there is a 396 00:19:46,999 --> 00:19:48,999 necessity, this is a human right 397 00:19:48,999 --> 00:19:50,375 this, is something that's really 398 00:19:50,375 --> 00:19:52,626 so important for our health, for 399 00:19:52,626 --> 00:19:55,209 our family, for our children, 400 00:19:55,209 --> 00:19:57,209 for our communities. 401 00:19:58,999 --> 00:20:01,399 >>speaker: [speaking in native 402 00:20:04,334 --> 00:20:06,334 language] 403 00:20:07,999 --> 00:20:08,584 >>interpreter: I'm here to 404 00:20:08,584 --> 00:20:10,417 advocate for my family and the 405 00:20:10,417 --> 00:20:13,667 community and to ask for your 406 00:20:13,667 --> 00:20:15,667 noble heart. 407 00:20:21,999 --> 00:20:22,792 >>speaker: [speaking in native 408 00:20:22,792 --> 00:20:24,792 language]. 409 00:20:25,999 --> 00:20:26,709 >>interpreter: and thank you 410 00:20:26,709 --> 00:20:29,584 for hearing us about our 411 00:20:29,584 --> 00:20:30,999 necessities, and I want to end 412 00:20:30,999 --> 00:20:32,999 with this statement. 413 00:20:36,999 --> 00:20:37,751 >>speaker: [speaking in native 414 00:20:37,751 --> 00:20:38,334 language]. 415 00:20:38,334 --> 00:20:39,876 >>interpreter: so, we have to 416 00:20:39,876 --> 00:20:41,584 do good, no matter who is there, 417 00:20:41,584 --> 00:20:45,184 for everybody. So, I want more, 418 00:20:48,876 --> 00:20:50,999 I beg to your noble hearts. 419 00:20:50,999 --> 00:20:52,999 thank you. 420 00:20:54,125 --> 00:20:54,999 >>board secretary: the next 421 00:20:54,999 --> 00:20:58,599 speaker is robin line, who will 422 00:20:59,125 --> 00:21:01,525 be followed by andrea. 423 00:21:16,751 --> 00:21:19,830 >>speaker: good morning. My 424 00:21:19,830 --> 00:21:21,250 name is robin, and I am a member 425 00:21:21,250 --> 00:21:24,250 of scope, and repower la 426 00:21:24,292 --> 00:21:26,292 coalition. Repower coalition, 427 00:21:27,999 --> 00:21:30,999 we're represent a diverse group 428 00:21:31,459 --> 00:21:33,859 of environmental justice, labor, 429 00:21:34,876 --> 00:21:36,830 and community-based 430 00:21:36,830 --> 00:21:37,292 organizations. I'm here today 431 00:21:37,292 --> 00:21:40,501 for a personal story. For two 432 00:21:40,501 --> 00:21:42,830 and a half days, our water was 433 00:21:42,830 --> 00:21:44,999 shut off, and we live if a 51 434 00:21:44,999 --> 00:21:46,999 unit building, and no proper 435 00:21:46,999 --> 00:21:49,999 notice from our management of 436 00:21:51,876 --> 00:21:53,167 dwp was received. And we were 437 00:21:53,167 --> 00:21:57,367 in the middle of a three digit 438 00:21:59,999 --> 00:22:01,751 heatwave. So there was no water 439 00:22:01,751 --> 00:22:05,420 for us for personal hygiene. I 440 00:22:05,420 --> 00:22:08,375 came home to my residence and no 441 00:22:08,375 --> 00:22:11,830 water at all. And I use filter 442 00:22:11,830 --> 00:22:14,683 water to take my medication. I 443 00:22:16,292 --> 00:22:17,667 take medication three times a 444 00:22:17,667 --> 00:22:19,876 day, so I had no water to drink, 445 00:22:19,876 --> 00:22:21,626 and also to flush our toilets. 446 00:22:21,626 --> 00:22:25,226 I couldn't prepare our meals for 447 00:22:25,999 --> 00:22:28,999 dinner. Our families, four or 448 00:22:29,167 --> 00:22:31,542 more in there, so the added 449 00:22:31,542 --> 00:22:33,000 expense of having to go out and 450 00:22:33,000 --> 00:22:34,417 buy meals, and especially with 451 00:22:34,417 --> 00:22:37,292 the skyrocketing price of gas 452 00:22:37,292 --> 00:22:40,292 was really phenomenal. And it's 453 00:22:44,834 --> 00:22:48,434 important that ladwp, you make a 454 00:22:50,000 --> 00:22:51,751 policy to stop the water and 455 00:22:51,751 --> 00:22:53,918 power shutoffs for low-income 456 00:22:53,918 --> 00:22:56,318 and life residents, all 457 00:22:59,420 --> 00:23:01,000 residents, seniors, everybody. 458 00:23:01,000 --> 00:23:05,200 our rent is too high. We need 459 00:23:06,999 --> 00:23:09,000 debt relief, affordable rates, 460 00:23:09,000 --> 00:23:12,209 we want a permanent solution to 461 00:23:12,209 --> 00:23:13,876 utilities, shutoffs, that don't 462 00:23:13,876 --> 00:23:15,999 put a burden on already 463 00:23:15,999 --> 00:23:17,999 struggling communities. Shut 464 00:23:18,830 --> 00:23:21,420 offs are inhumane and criminal, 465 00:23:21,420 --> 00:23:23,542 and we have nowhere else to go 466 00:23:23,542 --> 00:23:24,999 for service. So, I want to 467 00:23:24,999 --> 00:23:27,292 thank you for your time and your 468 00:23:27,292 --> 00:23:29,999 listening, and I'm asking again 469 00:23:29,999 --> 00:23:32,834 on behalf of everyone to stop 470 00:23:32,834 --> 00:23:34,709 utility shutoffs. Thank you 471 00:23:34,709 --> 00:23:36,709 very much. 472 00:23:46,292 --> 00:23:47,334 >>board secretary: the next 473 00:23:47,334 --> 00:23:49,999 speaker is andrea, followed by 474 00:23:49,999 --> 00:23:51,999 jasmine vargas. 475 00:23:53,959 --> 00:23:54,918 >>speaker: hello. Good morning 476 00:23:54,918 --> 00:23:58,518 everybody my name is andrea, and 477 00:23:59,334 --> 00:24:02,334 I work with repower campaign, 478 00:24:07,999 --> 00:24:09,999 representing diverse groups and 479 00:24:09,999 --> 00:24:11,420 individuals including 480 00:24:11,420 --> 00:24:12,999 environmental justice labor and 481 00:24:12,999 --> 00:24:13,918 community-based organizations I 482 00:24:13,918 --> 00:24:16,318 do outreach specifically for 483 00:24:16,999 --> 00:24:18,542 ladwp programs, some of these 484 00:24:18,542 --> 00:24:20,667 programs include shared solar as 485 00:24:20,667 --> 00:24:22,667 well as commercial 486 00:24:23,250 --> 00:24:25,459 installations, I go street by 487 00:24:25,459 --> 00:24:28,250 street week by week talking with 488 00:24:28,250 --> 00:24:30,650 business owners, employees, and 489 00:24:30,667 --> 00:24:33,667 landlords, tenants, some of the 490 00:24:34,125 --> 00:24:36,125 lowest income tenants I have 491 00:24:36,125 --> 00:24:38,250 ever experienced. When I see 492 00:24:38,250 --> 00:24:39,751 these experiences I see 493 00:24:39,751 --> 00:24:41,709 community members making 494 00:24:41,709 --> 00:24:43,830 challenging decisions every day 495 00:24:43,830 --> 00:24:44,250 about the bills they have to 496 00:24:44,250 --> 00:24:45,918 pay. I have been in the living 497 00:24:45,918 --> 00:24:48,000 rooms of people who are fearful 498 00:24:48,000 --> 00:24:50,830 of their power getting shut off 499 00:24:50,830 --> 00:24:51,876 and how that impacts their 500 00:24:51,876 --> 00:24:53,876 children and experiencing life 501 00:24:53,876 --> 00:24:55,876 in la. Additionally climate 502 00:24:55,876 --> 00:24:58,876 change has impacted la this 503 00:24:59,918 --> 00:25:01,542 summer and it's going to get 504 00:25:01,542 --> 00:25:03,000 worse. People are making 505 00:25:03,000 --> 00:25:04,667 decisions about whether to spend 506 00:25:04,667 --> 00:25:06,542 this money on bills, versus food 507 00:25:06,542 --> 00:25:07,999 for households and now dealing 508 00:25:07,999 --> 00:25:09,999 with the problem of food or 509 00:25:09,999 --> 00:25:11,999 medicine spoiling and that money 510 00:25:11,999 --> 00:25:14,501 going wasted. So, for me, as my 511 00:25:14,501 --> 00:25:15,876 personal experience as an 512 00:25:15,876 --> 00:25:18,876 outreach special, I feel it's 513 00:25:20,959 --> 00:25:23,459 important for ladwp to stop 514 00:25:23,459 --> 00:25:25,876 water and power shutoffs for 515 00:25:25,876 --> 00:25:27,584 low-income and life line 516 00:25:27,584 --> 00:25:29,000 residential customers. Thank 517 00:25:29,000 --> 00:25:29,999 you very much for your time 518 00:25:29,999 --> 00:25:31,999 today. 519 00:25:35,999 --> 00:25:36,709 >>board secretary: next speaker 520 00:25:36,709 --> 00:25:39,709 is jasmine vargas, followed by 521 00:25:40,667 --> 00:25:42,667 malcolm johnson. 522 00:25:42,792 --> 00:25:43,501 >>speaker: good morning 523 00:25:43,501 --> 00:25:44,999 esteemed board of commissioners. 524 00:25:44,999 --> 00:25:47,420 I am very grateful for the 525 00:25:47,420 --> 00:25:48,459 opportunity to speak with you 526 00:25:48,459 --> 00:25:50,859 today, especially being here, 527 00:25:50,999 --> 00:25:53,417 standing in solidarity with our 528 00:25:53,417 --> 00:25:56,417 repower la coalition members my 529 00:25:56,792 --> 00:25:59,792 name is jasmine, organized food 530 00:26:00,000 --> 00:26:02,709 and water watch. I fight 531 00:26:02,709 --> 00:26:04,501 climate change fight for 532 00:26:04,501 --> 00:26:05,751 community justice and energy 533 00:26:05,751 --> 00:26:07,417 justice something I have heard a 534 00:26:07,417 --> 00:26:09,817 lot from specifically president 535 00:26:10,999 --> 00:26:13,999 mcclain-hill and others on you 536 00:26:14,292 --> 00:26:16,501 this is a huge equitable 537 00:26:16,501 --> 00:26:18,999 challenge for all of us I would 538 00:26:18,999 --> 00:26:20,709 like for you to think about how 539 00:26:20,709 --> 00:26:22,830 important this is as we 540 00:26:22,830 --> 00:26:24,584 transition to clean energy and 541 00:26:24,584 --> 00:26:27,000 our future with climate change 542 00:26:27,000 --> 00:26:29,751 how are people going to do that 543 00:26:29,751 --> 00:26:32,151 when they're already saddled 544 00:26:36,334 --> 00:26:37,999 with debt those who are 545 00:26:37,999 --> 00:26:40,999 overburdened by bills, and this 546 00:26:42,918 --> 00:26:44,751 institution thinks of this as a 547 00:26:44,751 --> 00:26:46,999 luxury. How are we going to get 548 00:26:46,999 --> 00:26:48,709 people to pay their bills if 549 00:26:48,709 --> 00:26:51,417 we're threatening them with shut 550 00:26:51,417 --> 00:26:54,417 off. That's a bankrupt policy 551 00:26:54,417 --> 00:26:56,542 and that's not how justice is 552 00:26:56,542 --> 00:26:58,999 done. If you think about it, if 553 00:26:58,999 --> 00:27:01,751 we support people in our 554 00:27:01,751 --> 00:27:03,999 community, life line customers 555 00:27:03,999 --> 00:27:06,375 and discount customers, all the 556 00:27:06,375 --> 00:27:08,626 things we can talk about for 557 00:27:08,626 --> 00:27:10,876 people who use energy 558 00:27:10,876 --> 00:27:12,459 conservation programs f they 559 00:27:12,459 --> 00:27:14,125 have a program that their water 560 00:27:14,125 --> 00:27:18,325 is power won't go off, and the 561 00:27:18,999 --> 00:27:20,999 proportional burdens, 562 00:27:23,751 --> 00:27:26,420 transitioning into the future, 563 00:27:26,420 --> 00:27:28,999 we can start from a safe place 564 00:27:28,999 --> 00:27:30,876 I'm going to keep fighting for 565 00:27:30,876 --> 00:27:31,876 low-income communities, 566 00:27:31,876 --> 00:27:33,459 communities on the front lines 567 00:27:33,459 --> 00:27:36,000 of climate change the ones that 568 00:27:36,000 --> 00:27:37,292 have solutions and that are 569 00:27:37,292 --> 00:27:40,892 calling for you all to start 570 00:27:41,792 --> 00:27:42,999 envisioning that clean energy 571 00:27:42,999 --> 00:27:44,584 future that we're all fighting 572 00:27:44,584 --> 00:27:46,250 for. There really is no other 573 00:27:46,250 --> 00:27:48,250 choice. Thank you. 574 00:27:52,501 --> 00:27:53,125 >>board secretary: next speaker 575 00:27:53,125 --> 00:27:56,830 is malcolm john sol followed by 576 00:27:56,830 --> 00:27:58,830 lb gonzalez. 577 00:28:04,000 --> 00:28:04,999 >>speaker: good afternoon thank 578 00:28:04,999 --> 00:28:06,792 you for your time my name is 579 00:28:06,792 --> 00:28:09,792 mall malcolm johnson coming from 580 00:28:11,667 --> 00:28:14,626 the sierra club here with 581 00:28:14,626 --> 00:28:17,260 coalition power partners. I 582 00:28:17,999 --> 00:28:19,250 want to make it clear that 583 00:28:19,250 --> 00:28:20,999 access to utilities is a human 584 00:28:20,999 --> 00:28:22,584 right, and we really need to 585 00:28:22,584 --> 00:28:26,209 work together to find a way to 586 00:28:26,209 --> 00:28:27,792 make sure that we're not doing 587 00:28:27,792 --> 00:28:30,792 the inhumane thing, which is 588 00:28:30,792 --> 00:28:32,209 cutting off people's access to 589 00:28:32,209 --> 00:28:34,667 power, cut off people's access 590 00:28:34,667 --> 00:28:37,420 to water. I am a long-term 591 00:28:37,420 --> 00:28:38,542 resident of southern california, 592 00:28:38,542 --> 00:28:40,999 I have grown up in la, and, you 593 00:28:40,999 --> 00:28:43,399 know, things have happened, 594 00:28:43,959 --> 00:28:45,667 right, just in my short 595 00:28:45,667 --> 00:28:47,417 lifetime, we have had multiple 596 00:28:47,417 --> 00:28:49,417 recessions, multiple wars. 597 00:28:49,542 --> 00:28:52,167 people's finances can shift from 598 00:28:52,167 --> 00:28:53,375 day-to-day, moment to moment. 599 00:28:53,375 --> 00:28:55,209 we know so many people in this 600 00:28:55,209 --> 00:28:58,209 country, in this city, are 601 00:28:58,999 --> 00:29:00,584 paycheck to paycheck. So if 602 00:29:00,584 --> 00:29:02,751 people are living paycheck to 603 00:29:02,751 --> 00:29:03,999 paycheck, and something happens, 604 00:29:03,999 --> 00:29:05,501 and now they have a choice 605 00:29:05,501 --> 00:29:07,626 between literally putting food 606 00:29:07,626 --> 00:29:09,918 in their family's bellies, and 607 00:29:09,918 --> 00:29:11,626 keeping the lights on, and 608 00:29:11,626 --> 00:29:14,830 you're making them choose, you 609 00:29:14,830 --> 00:29:16,375 know, basically to starve 610 00:29:16,375 --> 00:29:17,999 themselves to death, to keep 611 00:29:17,999 --> 00:29:19,792 from having their power 612 00:29:19,792 --> 00:29:22,792 shut-off, that's just a horribly 613 00:29:23,834 --> 00:29:26,542 horrific inhumane thing to do. 614 00:29:26,542 --> 00:29:27,999 let's call it what it is and 615 00:29:27,999 --> 00:29:30,334 acknowledge it. And let's find 616 00:29:30,334 --> 00:29:31,999 a way to make sure this doesn't 617 00:29:31,999 --> 00:29:33,000 happen. And the difference 618 00:29:33,000 --> 00:29:35,420 between ladwp and a lot of other 619 00:29:35,420 --> 00:29:37,830 places is that this is an 620 00:29:37,830 --> 00:29:38,876 organization that's supposed to 621 00:29:38,876 --> 00:29:40,167 be for the residents of the 622 00:29:40,167 --> 00:29:42,125 city. First and foremost. So 623 00:29:42,125 --> 00:29:43,626 you all have a responsibility to 624 00:29:43,626 --> 00:29:45,334 protect those residents, even 625 00:29:45,334 --> 00:29:47,167 the ones who are falling on hard 626 00:29:47,167 --> 00:29:49,250 times. Let's think about it in 627 00:29:49,250 --> 00:29:51,830 that perspective. This is not a 628 00:29:51,830 --> 00:29:53,375 private utility. You guys are a 629 00:29:53,375 --> 00:29:55,417 public agency. You guys have a 630 00:29:55,417 --> 00:29:57,830 responsibility. So, that's all 631 00:29:57,830 --> 00:30:00,876 I really have to say. You know, 632 00:30:00,876 --> 00:30:02,334 it's a very clear thing. 633 00:30:02,334 --> 00:30:03,792 everybody here is grown. You 634 00:30:03,792 --> 00:30:05,999 guys have probably already had 635 00:30:05,999 --> 00:30:07,334 your own things that you have 636 00:30:07,334 --> 00:30:08,334 experienced when you have gone 637 00:30:08,334 --> 00:30:09,876 through your challenges, and 638 00:30:09,876 --> 00:30:11,709 imagine what you would do, if 639 00:30:11,709 --> 00:30:12,999 you could help somebody else 640 00:30:12,999 --> 00:30:14,542 that's in that situation. Thank 641 00:30:14,542 --> 00:30:16,542 you. 642 00:30:24,626 --> 00:30:25,542 >>board secretary: the next 643 00:30:25,542 --> 00:30:27,942 speaker is elbie gonzalez. 644 00:30:34,292 --> 00:30:34,999 >>speaker: good morning. I am 645 00:30:34,999 --> 00:30:36,459 with the sierra club and the 646 00:30:36,459 --> 00:30:39,830 repower la coalition. I am here 647 00:30:39,830 --> 00:30:40,209 today because it's very 648 00:30:40,209 --> 00:30:42,626 important for ladwp to make a 649 00:30:42,626 --> 00:30:44,999 policy to stop water and power 650 00:30:44,999 --> 00:30:46,830 shutoffs for low-income families 651 00:30:46,830 --> 00:30:49,830 and life-long residents -- life 652 00:30:49,959 --> 00:30:51,501 line residential customers we 653 00:30:51,501 --> 00:30:53,292 urge you to find a perm 654 00:30:53,292 --> 00:30:55,292 important that solution to 655 00:30:55,292 --> 00:30:57,000 utility shut off that doesn't 656 00:30:57,000 --> 00:30:59,125 put the burden on our struggling 657 00:30:59,125 --> 00:31:01,830 communities. As a child I 658 00:31:01,830 --> 00:31:04,830 experienced shutoffs and it was 659 00:31:05,959 --> 00:31:07,959 dehumanizing, very challenging 660 00:31:07,999 --> 00:31:10,250 for my parents to have their 661 00:31:10,250 --> 00:31:11,959 utilities shut off. I don't 662 00:31:11,959 --> 00:31:13,584 want my children to experience 663 00:31:13,584 --> 00:31:15,209 this, and I urge to you support 664 00:31:15,209 --> 00:31:18,830 for our life line communities. 665 00:31:18,830 --> 00:31:21,830 thank you for your time. 666 00:31:24,584 --> 00:31:25,626 >>board secretary: the next 667 00:31:25,626 --> 00:31:28,626 speaker is ashoke, followed by 668 00:31:30,999 --> 00:31:32,999 mark dyer. 669 00:31:33,000 --> 00:31:33,999 >>speaker: good morning 670 00:31:33,999 --> 00:31:35,209 commissioners, and president 671 00:31:35,209 --> 00:31:37,375 hill. I apologize if you can't 672 00:31:37,375 --> 00:31:40,459 see me l podiums and I have 673 00:31:40,459 --> 00:31:42,792 unresolved issues. You have 674 00:31:42,792 --> 00:31:45,375 heard from some of my colleagues 675 00:31:45,375 --> 00:31:47,250 at aids health care foundation 676 00:31:47,250 --> 00:31:49,542 where I am the deputy counsel 677 00:31:49,542 --> 00:31:51,667 for corporate affairs. I joined 678 00:31:51,667 --> 00:31:53,667 this exceptionally compassionate 679 00:31:53,999 --> 00:31:56,209 organization about six years ago 680 00:31:56,209 --> 00:31:57,999 and in the last five years we 681 00:31:57,999 --> 00:31:59,542 have proceeded to establish a 682 00:31:59,542 --> 00:32:01,542 program, purchase buildings, 683 00:32:01,667 --> 00:32:02,834 rehabilitated them, and house 684 00:32:02,834 --> 00:32:04,834 about 1200 of those 70,000 685 00:32:05,999 --> 00:32:08,999 people that my colleagues spoke 686 00:32:11,334 --> 00:32:13,734 about. It's almost impossible, 687 00:32:16,292 --> 00:32:18,692 cost prohibitive and sometimes 688 00:32:18,792 --> 00:32:22,392 not possible to meet the units 689 00:32:22,999 --> 00:32:25,375 individually. We talk about how 690 00:32:25,375 --> 00:32:26,751 individual finances can change 691 00:32:26,751 --> 00:32:28,501 and sometimes it puts people in 692 00:32:28,501 --> 00:32:30,999 this conflicting position of do 693 00:32:30,999 --> 00:32:32,417 I put food on the table or keep 694 00:32:32,417 --> 00:32:34,334 the lights on. We don't want 695 00:32:34,334 --> 00:32:36,830 our tenants to face that 696 00:32:36,830 --> 00:32:39,683 problem. So we don't make them. 697 00:32:40,375 --> 00:32:43,292 we include utilities all out of 698 00:32:43,292 --> 00:32:45,876 our own pockets, looking for an 699 00:32:45,876 --> 00:32:47,792 extraordinarily solution to an 700 00:32:47,792 --> 00:32:49,626 extraordinarily crisis. I see 701 00:32:49,626 --> 00:32:53,334 it every day in every corner, of 702 00:32:53,334 --> 00:32:55,734 every street. 20% of utilities, 703 00:32:56,167 --> 00:32:57,999 20% of the total cost of 704 00:32:57,999 --> 00:32:59,999 housing, going to utilities is 705 00:32:59,999 --> 00:33:01,709 not a sustainable program. 706 00:33:01,709 --> 00:33:03,292 we're asking for an 707 00:33:03,292 --> 00:33:04,999 extraordinarily sustainable 708 00:33:04,999 --> 00:33:07,420 program that can actually work. 709 00:33:07,420 --> 00:33:09,709 we ask you to come talk to us. 710 00:33:09,709 --> 00:33:11,000 we have been here probably three 711 00:33:11,000 --> 00:33:12,834 or four times before, and we'll 712 00:33:12,834 --> 00:33:14,626 probably be here again. We ask 713 00:33:14,626 --> 00:33:16,459 for a dialogue, because our goal 714 00:33:16,459 --> 00:33:19,751 is that we're hoping that you 715 00:33:19,751 --> 00:33:21,167 are going to be able to 716 00:33:21,167 --> 00:33:22,876 establish a program where 717 00:33:22,876 --> 00:33:24,751 residents are paying, or 718 00:33:24,751 --> 00:33:26,999 landlords who are taking care of 719 00:33:26,999 --> 00:33:29,292 residents like us, are paying no 720 00:33:29,292 --> 00:33:32,892 more than 5% per unit cost in 721 00:33:33,167 --> 00:33:34,751 utilities and we hope that this 722 00:33:34,751 --> 00:33:36,420 is a sustainable program. We 723 00:33:36,420 --> 00:33:36,999 believe this will is going to be 724 00:33:36,999 --> 00:33:39,420 a sustainable program because 725 00:33:39,420 --> 00:33:41,667 20% of the cost simply is not. 726 00:33:41,667 --> 00:33:42,999 I thank you for your time, and 727 00:33:42,999 --> 00:33:44,459 hope that you will reach out to 728 00:33:44,459 --> 00:33:46,459 us. 729 00:33:50,417 --> 00:33:51,420 >>board secretary: next speaker 730 00:33:51,420 --> 00:33:54,642 is mark dyer, followed by jeremy 731 00:33:55,830 --> 00:33:57,830 foster. 732 00:33:58,999 --> 00:33:59,584 >>speaker: good morning 733 00:33:59,584 --> 00:34:02,834 everyone my name is mark dyer 734 00:34:02,834 --> 00:34:04,751 vice president of operations at 735 00:34:04,751 --> 00:34:06,792 the aids health care foundation 736 00:34:06,792 --> 00:34:08,501 here before you today to 737 00:34:08,501 --> 00:34:09,626 reiterate what my colleagues 738 00:34:09,626 --> 00:34:11,709 have said we're looking for a 739 00:34:11,709 --> 00:34:13,834 program that will assist us and 740 00:34:13,834 --> 00:34:16,626 our tenants. We made contact 741 00:34:16,626 --> 00:34:18,709 here back in march, and a 742 00:34:18,709 --> 00:34:21,709 colleague of yours joseph coe 743 00:34:21,834 --> 00:34:23,375 reached out to us and had a 744 00:34:23,375 --> 00:34:24,542 discussion with us. I 745 00:34:24,542 --> 00:34:25,751 interacted with several 746 00:34:25,751 --> 00:34:27,375 decisions and have made 747 00:34:27,375 --> 00:34:28,584 recommendations which we have 748 00:34:28,584 --> 00:34:32,784 done, la24, l.e.d. Lighting and 749 00:34:33,167 --> 00:34:34,834 things of that nature. We had 750 00:34:34,834 --> 00:34:37,834 michael bust monti who spoke 751 00:34:38,292 --> 00:34:41,292 with president mccain hill and 752 00:34:41,999 --> 00:34:44,292 we had conversation looking for 753 00:34:44,292 --> 00:34:45,959 someone to reach out to us and 754 00:34:45,959 --> 00:34:48,334 work with us to help with what 755 00:34:48,334 --> 00:34:50,292 we're trying to do. As my 756 00:34:50,292 --> 00:34:52,626 colleagues have said 20% is not 757 00:34:52,626 --> 00:34:55,260 sustainable, over $150 per room 758 00:34:55,999 --> 00:34:57,999 per month for cost of 759 00:34:57,999 --> 00:34:59,999 electricity when these rooms 760 00:34:59,999 --> 00:35:01,209 don't have air conditioning and 761 00:35:01,209 --> 00:35:02,542 there is not a lot of things 762 00:35:02,542 --> 00:35:04,000 they operate. If we could make 763 00:35:04,000 --> 00:35:05,999 some dialogue, reach out, have 764 00:35:05,999 --> 00:35:07,292 some communication and try to 765 00:35:07,292 --> 00:35:10,250 move forward, I would greatly 766 00:35:10,250 --> 00:35:12,650 appreciate it. Thank you. 767 00:35:12,999 --> 00:35:13,834 >>pres. Cynthia mcclain-hill: 768 00:35:13,834 --> 00:35:15,542 just -- although we don't 769 00:35:15,542 --> 00:35:16,999 typically have a lot of response 770 00:35:16,999 --> 00:35:18,959 to public comment, I do want to 771 00:35:18,959 --> 00:35:21,959 acknowledge that the aids health 772 00:35:22,125 --> 00:35:23,459 foundation has been here 773 00:35:23,459 --> 00:35:25,334 multiple times. You have been 774 00:35:25,334 --> 00:35:27,000 incredibly respectful, and, 775 00:35:27,000 --> 00:35:29,400 also, have conveyed, with 776 00:35:29,999 --> 00:35:32,399 increasing clarity, the urgency, 777 00:35:33,999 --> 00:35:35,501 and the dilemma that your 778 00:35:35,501 --> 00:35:37,000 organization faces. I do look 779 00:35:37,000 --> 00:35:39,667 forward to spending some time 780 00:35:39,667 --> 00:35:41,542 thinking about how we address 781 00:35:41,542 --> 00:35:45,142 this, maybe with you, maybe not, 782 00:35:47,667 --> 00:35:49,250 I don't know how many other 783 00:35:49,250 --> 00:35:50,375 entities that are in your 784 00:35:50,375 --> 00:35:52,830 position, but clearly, I 785 00:35:52,830 --> 00:35:53,626 appreciate the degree to which 786 00:35:53,626 --> 00:35:56,260 our typical programs and 787 00:35:57,459 --> 00:35:58,999 individuals don't work in this 788 00:35:58,999 --> 00:36:00,918 circumstance. And marty would 789 00:36:00,918 --> 00:36:03,542 like to follow up in an 790 00:36:03,542 --> 00:36:05,167 appropriate way, so that we can 791 00:36:05,167 --> 00:36:06,751 better understand how we might 792 00:36:06,751 --> 00:36:09,751 be more accommodating with the 793 00:36:13,999 --> 00:36:16,999 service providers of this kind. 794 00:36:16,999 --> 00:36:18,999 so, thank you. And I appreciate 795 00:36:18,999 --> 00:36:21,399 you all. Thank you. 796 00:36:26,918 --> 00:36:27,542 >>board secretary: next speaker 797 00:36:27,542 --> 00:36:29,542 is jeremy. 798 00:36:29,999 --> 00:36:31,751 >>speaker: good morning. I am 799 00:36:31,751 --> 00:36:34,151 jeremy with climate justice 800 00:36:34,999 --> 00:36:36,876 committee and repower la 801 00:36:36,876 --> 00:36:39,459 speaking for repower la today I 802 00:36:39,459 --> 00:36:42,999 was down here for city hall for 803 00:36:42,999 --> 00:36:44,834 the youth climate strike and I 804 00:36:44,834 --> 00:36:46,830 was talking about a bunch of 805 00:36:46,830 --> 00:36:47,834 people about the heatwave we 806 00:36:47,834 --> 00:36:51,434 just went through, and one was 807 00:36:51,792 --> 00:36:54,125 spoke was to in high school in 808 00:36:54,125 --> 00:36:56,834 la and he talked about during 809 00:36:56,834 --> 00:36:59,125 the heatwave he and his family 810 00:36:59,125 --> 00:37:01,334 tried to spend time outside of 811 00:37:01,334 --> 00:37:03,709 their apartment at libraries, 812 00:37:03,709 --> 00:37:05,876 grocery stores, cooling centers, 813 00:37:05,876 --> 00:37:08,292 because at their apartment, they 814 00:37:08,292 --> 00:37:11,000 have two acs, and the air 815 00:37:11,000 --> 00:37:13,375 doesn't flow through their 816 00:37:13,375 --> 00:37:14,459 apartment approximate they're 817 00:37:14,459 --> 00:37:16,000 trying to make every dollar 818 00:37:16,000 --> 00:37:17,999 count right now with rising cost 819 00:37:17,999 --> 00:37:20,751 of food, gas, et cetera, they're 820 00:37:20,751 --> 00:37:22,959 trying to make every single 821 00:37:22,959 --> 00:37:25,751 there go as far as possible they 822 00:37:25,751 --> 00:37:28,292 haven't had shut off yet but 823 00:37:28,292 --> 00:37:31,292 trying to save money on 824 00:37:31,542 --> 00:37:33,942 utilities and as inflation 825 00:37:33,999 --> 00:37:35,125 continues to rise these are 826 00:37:35,125 --> 00:37:36,626 things that people are thinking 827 00:37:36,626 --> 00:37:40,226 about. A lot of the ratepayers 828 00:37:41,459 --> 00:37:42,999 are struggling with trying to 829 00:37:42,999 --> 00:37:44,667 make end meet and they shouldn't 830 00:37:44,667 --> 00:37:46,667 have to choose between putting 831 00:37:46,667 --> 00:37:48,125 food on the table is having to 832 00:37:48,125 --> 00:37:50,542 worry about these shut off 833 00:37:50,542 --> 00:37:51,876 notices. Climate justice 834 00:37:51,876 --> 00:37:53,709 committee is supporting repower 835 00:37:53,709 --> 00:37:55,834 la in this initiative. We hope 836 00:37:55,834 --> 00:37:56,999 you will listen to their 837 00:37:56,999 --> 00:37:58,000 presentation today and hope you 838 00:37:58,000 --> 00:38:00,830 will do everything you can to 839 00:38:00,830 --> 00:38:03,830 take the burden off of the 840 00:38:03,830 --> 00:38:06,830 ratepayers who can least afford 841 00:38:06,125 --> 00:38:07,999 to deal with these shutoffs. 842 00:38:07,999 --> 00:38:10,999 thank you for your time. 843 00:38:12,999 --> 00:38:13,626 >>board secretary: the next 844 00:38:13,626 --> 00:38:15,542 speaker is cameron hurt, who 845 00:38:15,542 --> 00:38:18,542 will be followed by theodore. 846 00:38:22,334 --> 00:38:23,584 >>speaker: good morning my name 847 00:38:23,584 --> 00:38:25,334 is cameron hurt. I have lived 848 00:38:25,334 --> 00:38:26,501 in los angeles department of 849 00:38:26,501 --> 00:38:27,250 water and power for several 850 00:38:27,250 --> 00:38:30,850 years, I am an ladwp ratepayer, 851 00:38:31,834 --> 00:38:33,542 and I want to thank those who 852 00:38:33,542 --> 00:38:35,876 have been speaking passionately 853 00:38:35,876 --> 00:38:38,876 about the permanent need for 854 00:38:39,250 --> 00:38:42,250 solutions to shutoffs and the 855 00:38:42,459 --> 00:38:45,459 growing crisis. It's been made 856 00:38:45,999 --> 00:38:48,999 clear by all speakers it's 857 00:38:50,375 --> 00:38:52,775 necessary that the future 858 00:38:53,167 --> 00:38:55,567 includes low-income people at 859 00:38:55,999 --> 00:38:58,167 risk for shut off, and I feel 860 00:38:58,167 --> 00:38:59,830 confident saying that the 861 00:38:59,830 --> 00:39:00,542 majority of people, whether in 862 00:39:00,542 --> 00:39:01,626 los angeles or across the 863 00:39:01,626 --> 00:39:03,125 country, are in support of 864 00:39:03,125 --> 00:39:05,525 something that stops shutoffs 865 00:39:05,999 --> 00:39:06,999 permanently. Any time that 866 00:39:06,999 --> 00:39:09,999 someone's water or power is shut 867 00:39:09,999 --> 00:39:12,999 off, it's an inhumane situation. 868 00:39:12,999 --> 00:39:15,334 it's something that can ruin a 869 00:39:15,334 --> 00:39:17,918 day, a lifetime, and anything 870 00:39:17,918 --> 00:39:20,209 that can be done to make this a 871 00:39:20,209 --> 00:39:21,999 thing of the past must be done. 872 00:39:21,999 --> 00:39:24,876 I truly want to say that when we 873 00:39:24,876 --> 00:39:27,999 hear stories of people who have 874 00:39:27,999 --> 00:39:29,334 gone through shutoffs because 875 00:39:29,334 --> 00:39:30,626 they can't pay it's something 876 00:39:30,626 --> 00:39:32,709 that can shock and leave 877 00:39:32,709 --> 00:39:33,999 permanent damage. So the only 878 00:39:33,999 --> 00:39:35,876 way to move forward and solve 879 00:39:35,876 --> 00:39:38,420 this is to make sure there is a 880 00:39:38,420 --> 00:39:40,209 policy that stops water and 881 00:39:40,209 --> 00:39:41,999 power shutoffs and I look 882 00:39:41,999 --> 00:39:43,420 forward to hearing the 883 00:39:43,420 --> 00:39:43,918 recommendations that are going 884 00:39:43,918 --> 00:39:46,000 to come out. Immediate action 885 00:39:46,000 --> 00:39:49,000 is clearly needed. Shutoffs is 886 00:39:49,375 --> 00:39:51,959 inhumane it's a tragedy when it 887 00:39:51,959 --> 00:39:53,375 happens water and power are a 888 00:39:53,375 --> 00:39:54,999 human right and we must continue 889 00:39:54,999 --> 00:39:56,584 to fight and do everything in 890 00:39:56,584 --> 00:39:58,292 our power to continue to fight 891 00:39:58,292 --> 00:39:59,959 for those human rights whether 892 00:39:59,959 --> 00:40:02,918 here or anywhere else. The 893 00:40:02,918 --> 00:40:04,420 power is definitely in the hands 894 00:40:04,420 --> 00:40:06,125 of folks in this room. And I 895 00:40:06,125 --> 00:40:08,209 want to say that all the diverse 896 00:40:08,209 --> 00:40:11,417 speakers who have come out to 897 00:40:11,417 --> 00:40:13,918 represent, are the majority of 898 00:40:13,918 --> 00:40:16,501 people, and it would be 899 00:40:16,501 --> 00:40:17,999 excellent for something power to 900 00:40:17,999 --> 00:40:19,250 come out of today's meeting and 901 00:40:19,250 --> 00:40:21,650 future meetings. Thank you. 902 00:40:25,999 --> 00:40:26,751 >>board secretary: the next 903 00:40:26,751 --> 00:40:29,151 speaker is theodore reyes 904 00:40:30,834 --> 00:40:31,417 followed by melissa walking. 905 00:40:31,417 --> 00:40:33,417 >>pres. Cynthia mcclain-hill: 906 00:40:36,999 --> 00:40:39,399 board secretary how many 907 00:40:39,417 --> 00:40:41,417 speakers do we have? 908 00:40:41,417 --> 00:40:42,125 >>board secretary: I am on 909 00:40:42,125 --> 00:40:42,751 number 15 of 23. 910 00:40:42,751 --> 00:40:43,834 >>pres. Cynthia mcclain-hill: 911 00:40:43,834 --> 00:40:44,999 of 23? 912 00:40:44,999 --> 00:40:45,709 >>board secretary: yes. 913 00:40:45,709 --> 00:40:46,334 >>pres. Cynthia mcclain-hill: 914 00:40:46,334 --> 00:40:48,334 thank you. 915 00:40:50,999 --> 00:40:52,209 >>speaker: good morning ladwp 916 00:40:52,209 --> 00:40:55,209 board I am with pacoima 917 00:40:57,167 --> 00:40:58,999 beautiful and repower la 918 00:40:58,999 --> 00:41:00,999 coalition. The coalition 919 00:41:01,459 --> 00:41:03,459 represents a diverse 920 00:41:06,167 --> 00:41:08,567 environmental justice group and 921 00:41:09,375 --> 00:41:10,792 community-based organizations. 922 00:41:10,792 --> 00:41:12,999 families and angelenos should 923 00:41:12,999 --> 00:41:14,876 not have to choose between a 924 00:41:14,876 --> 00:41:16,459 meal and utilities and their 925 00:41:16,459 --> 00:41:18,375 human right to access water and 926 00:41:18,375 --> 00:41:20,292 power. Especially our most 927 00:41:20,292 --> 00:41:21,834 vulnerable angelenos who 928 00:41:21,834 --> 00:41:24,000 continue to live paycheck to 929 00:41:24,000 --> 00:41:25,999 paycheck in the aftermath of the 930 00:41:25,999 --> 00:41:27,417 covid-19 pandemic. Water, 931 00:41:27,417 --> 00:41:29,999 energy, and utilities are a 932 00:41:29,999 --> 00:41:32,399 human right yet bipoc 933 00:41:33,792 --> 00:41:36,375 communities often go without due 934 00:41:36,375 --> 00:41:38,375 to long-standing historic 935 00:41:39,292 --> 00:41:42,167 injustice. The ladwp has shut 936 00:41:42,167 --> 00:41:45,459 off water and power after the 937 00:41:45,459 --> 00:41:47,501 moratorium, and during that time 938 00:41:47,501 --> 00:41:48,999 working families faced 939 00:41:48,999 --> 00:41:50,375 increasing lost of living 940 00:41:50,375 --> 00:41:51,918 expenses, as well as access to 941 00:41:51,918 --> 00:41:54,999 their water and power. And in 942 00:41:54,999 --> 00:41:56,542 the midst of the pandemic it's 943 00:41:56,542 --> 00:41:58,417 become a personal element, the 944 00:41:58,417 --> 00:42:00,792 basic needs and safe quality of 945 00:42:00,792 --> 00:42:03,334 life for angelenos. So, we all 946 00:42:03,334 --> 00:42:05,459 know that our basic needs are 947 00:42:05,459 --> 00:42:07,667 very important to us, and many 948 00:42:07,667 --> 00:42:09,584 here today have spoken upon the 949 00:42:09,584 --> 00:42:11,830 realities of having to choose 950 00:42:11,830 --> 00:42:13,483 between their medicine, uses, 951 00:42:15,167 --> 00:42:18,420 their right to, you know, this 952 00:42:18,420 --> 00:42:20,125 heatwave, for example, caused a 953 00:42:20,125 --> 00:42:21,792 lot of our families to have to 954 00:42:21,792 --> 00:42:23,501 choose to sleep outside. And a 955 00:42:23,501 --> 00:42:25,751 lot of our members, and even 956 00:42:25,751 --> 00:42:26,999 yourselves would not want to 957 00:42:26,999 --> 00:42:28,417 have to sleep outside because of 958 00:42:28,417 --> 00:42:30,751 how hot it is in your home. 959 00:42:30,751 --> 00:42:32,125 many of our families have more 960 00:42:32,125 --> 00:42:35,725 than just one -- in one 961 00:42:36,792 --> 00:42:37,999 household, there is more than 962 00:42:37,999 --> 00:42:40,334 one family, and many bodies in a 963 00:42:40,334 --> 00:42:42,375 house, it can get really hot. 964 00:42:42,375 --> 00:42:44,959 we're here today to ask for a no 965 00:42:44,959 --> 00:42:47,292 shut off policy that will help 966 00:42:47,292 --> 00:42:48,667 benefit our communities instead 967 00:42:48,667 --> 00:42:50,167 of having to deal with the cost 968 00:42:50,167 --> 00:42:52,567 of choosing between their 969 00:42:52,999 --> 00:42:55,999 housing or utilities. So, thank 970 00:42:56,959 --> 00:42:57,792 you so much for your time and 971 00:42:57,792 --> 00:43:00,167 all your efforts. And I hope we 972 00:43:00,167 --> 00:43:01,501 continue to look for 973 00:43:01,501 --> 00:43:02,918 recommendations and take into 974 00:43:02,918 --> 00:43:05,420 consideration what's going to be 975 00:43:05,420 --> 00:43:06,542 presented today. And we hope 976 00:43:06,542 --> 00:43:09,167 you have the good rest of your 977 00:43:09,167 --> 00:43:09,501 day. 978 00:43:09,501 --> 00:43:10,125 >>pres. Cynthia mcclain-hill: 979 00:43:10,125 --> 00:43:10,959 thank you. 980 00:43:10,959 --> 00:43:12,959 >>speaker: thank you. 981 00:43:15,334 --> 00:43:15,999 >>board secretary: the next 982 00:43:15,999 --> 00:43:19,599 speaker is melissa wong who will 983 00:43:19,999 --> 00:43:22,999 be followed by anna karen 984 00:43:23,334 --> 00:43:25,334 ramirez. 985 00:43:32,501 --> 00:43:33,459 >>speaker: good morning ladwp 986 00:43:33,459 --> 00:43:36,167 board. My name is melissa, I am 987 00:43:36,167 --> 00:43:38,417 a member of pacoima beautiful, 988 00:43:38,417 --> 00:43:40,417 and also the repower la 989 00:43:40,417 --> 00:43:42,209 coalition. It is very important 990 00:43:42,209 --> 00:43:44,501 for ladwp to make a policy that 991 00:43:44,501 --> 00:43:46,125 stops water and power shutoffs 992 00:43:46,125 --> 00:43:48,525 for low-income and lifetime 993 00:43:50,542 --> 00:43:51,999 residential customers. We want 994 00:43:51,999 --> 00:43:54,999 a permanent solution to utility 995 00:43:55,000 --> 00:43:57,400 shutoffs that doesn't burden 996 00:43:59,834 --> 00:44:01,167 already struggling communities. 997 00:44:01,167 --> 00:44:01,626 thank you. 998 00:44:01,626 --> 00:44:02,250 >>pres. Cynthia mcclain-hill: 999 00:44:02,250 --> 00:44:04,250 thank you. 1000 00:44:05,999 --> 00:44:06,792 >>board secretary: the next 1001 00:44:06,792 --> 00:44:09,792 speaker is anna karen ramirez, 1002 00:44:09,876 --> 00:44:12,276 followed by olivia walker. 1003 00:44:13,167 --> 00:44:15,567 >>speaker: good morning ladwp 1004 00:44:17,250 --> 00:44:19,584 board. My name is anna karen 1005 00:44:19,584 --> 00:44:22,584 member of la beautiful coalition 1006 00:44:22,667 --> 00:44:23,999 our organization supports 1007 00:44:23,999 --> 00:44:25,999 community members applying for 1008 00:44:25,999 --> 00:44:28,584 utility sadness program and I am 1009 00:44:28,584 --> 00:44:30,918 here to urge ladwp to make a 1010 00:44:30,918 --> 00:44:32,125 policy that stops water and 1011 00:44:32,125 --> 00:44:34,420 power shutoffs for low-income 1012 00:44:34,420 --> 00:44:36,999 and life line are the and 1013 00:44:36,999 --> 00:44:39,375 residential customers. As one 1014 00:44:39,375 --> 00:44:42,375 of the wealthiest cities in the 1015 00:44:42,375 --> 00:44:45,375 world it's inhuman to disallow 1016 00:44:48,167 --> 00:44:52,367 access to basic u at this times. 1017 00:44:54,125 --> 00:44:55,420 neighborhoods are 1018 00:44:55,420 --> 00:44:56,709 disproportionately impacted by 1019 00:44:56,709 --> 00:45:00,250 covid-19 and ladwp needs to come 1020 00:45:00,250 --> 00:45:02,250 up with permanent solutions to 1021 00:45:02,250 --> 00:45:04,250 protect vulnerable customers. 1022 00:45:05,959 --> 00:45:07,876 ladwp should invest resources in 1023 00:45:07,876 --> 00:45:09,626 improving access to programs and 1024 00:45:09,626 --> 00:45:10,999 addressing things like language 1025 00:45:10,999 --> 00:45:12,999 and technical barriers for their 1026 00:45:12,999 --> 00:45:15,399 customers rather than threaten 1027 00:45:16,626 --> 00:45:19,334 shut off services. We need a 1028 00:45:19,334 --> 00:45:20,959 solution that doesn't continue 1029 00:45:20,959 --> 00:45:23,292 to place a burden on our already 1030 00:45:23,292 --> 00:45:24,375 vulnerable communities. Thank 1031 00:45:24,375 --> 00:45:24,751 you. 1032 00:45:24,751 --> 00:45:25,375 >>pres. Cynthia mcclain-hill: 1033 00:45:25,375 --> 00:45:27,375 thank you. 1034 00:45:30,918 --> 00:45:31,501 >>board secretary: the next 1035 00:45:31,501 --> 00:45:33,918 speaker is olivia walker, who 1036 00:45:33,918 --> 00:45:36,918 will followed by mari tovar. 1037 00:45:41,667 --> 00:45:42,292 >>speaker: good morning members 1038 00:45:42,292 --> 00:45:44,000 of the board my name is olivia 1039 00:45:44,000 --> 00:45:46,667 walker, and I am with nrdc, 1040 00:45:46,667 --> 00:45:47,876 natural resources defense 1041 00:45:47,876 --> 00:45:49,501 council. I also have had the 1042 00:45:49,501 --> 00:45:50,959 pleasure of working with the 1043 00:45:50,959 --> 00:45:52,918 repower la coalition, and I am 1044 00:45:52,918 --> 00:45:54,292 here as a los angeles resident. 1045 00:45:54,292 --> 00:45:55,999 I'm here today in support of 1046 00:45:55,999 --> 00:45:56,834 policies and programs that will 1047 00:45:56,834 --> 00:45:59,417 be recommended by the repower 1048 00:45:59,417 --> 00:46:02,417 coalition to ease utility debt 1049 00:46:04,375 --> 00:46:07,975 burden and stop shut off for 1050 00:46:08,417 --> 00:46:10,817 low-income and life line 1051 00:46:11,417 --> 00:46:13,817 residences, with the escalating 1052 00:46:14,830 --> 00:46:15,751 affordability crisis faced by 1053 00:46:15,751 --> 00:46:18,250 residents across the city and 1054 00:46:18,250 --> 00:46:20,459 the compound burdens faced by 1055 00:46:20,459 --> 00:46:23,250 residents for shut offs, and 1056 00:46:23,250 --> 00:46:25,650 many speakers expressed many 1057 00:46:29,420 --> 00:46:31,420 stories sharing their 1058 00:46:31,999 --> 00:46:34,999 experience. The answer to the 1059 00:46:35,420 --> 00:46:36,751 crisis is not cutting off 1060 00:46:36,751 --> 00:46:37,999 resident from essential 1061 00:46:37,999 --> 00:46:39,999 resources it's creating 1062 00:46:40,209 --> 00:46:41,999 long-term solutions to guarantee 1063 00:46:41,999 --> 00:46:44,167 energy justice to those who need 1064 00:46:44,167 --> 00:46:47,830 it the most, ensuring long-term 1065 00:46:47,830 --> 00:46:49,000 energy affordability for all 1066 00:46:49,000 --> 00:46:50,420 angelenos. Thank you for your 1067 00:46:50,420 --> 00:46:52,420 time. 1068 00:47:03,918 --> 00:47:04,542 >>board secretary: next speaker 1069 00:47:04,542 --> 00:47:08,142 is mari followed by ara vazquez. 1070 00:47:10,420 --> 00:47:11,375 >>speaker: good morning. My 1071 00:47:11,375 --> 00:47:14,375 name is mari, with pacoima 1072 00:47:16,709 --> 00:47:18,709 beautiful and empowerment 1073 00:47:18,834 --> 00:47:20,667 program I urge to you stop the 1074 00:47:20,667 --> 00:47:21,999 shutoffs and work with community 1075 00:47:21,999 --> 00:47:23,292 members who are victims of the 1076 00:47:23,292 --> 00:47:26,292 pandemic. This is a necessity. 1077 00:47:27,999 --> 00:47:30,999 the financial hardship they face 1078 00:47:31,999 --> 00:47:33,334 is something they have never 1079 00:47:33,334 --> 00:47:35,000 encountered before, living 1080 00:47:35,000 --> 00:47:37,375 paycheck to paycheck and without 1081 00:47:37,375 --> 00:47:39,959 income for months or years they 1082 00:47:39,959 --> 00:47:43,559 face the hardship and choice of 1083 00:47:44,999 --> 00:47:46,334 deciding to buy food or paying 1084 00:47:46,334 --> 00:47:49,334 down utility bills. These are 1085 00:47:52,375 --> 00:47:54,209 willing community members who 1086 00:47:54,209 --> 00:47:56,609 have a specific circumstances. 1087 00:47:57,792 --> 00:48:00,792 I ask that you have a unit 1088 00:48:00,792 --> 00:48:01,751 dedicated to special 1089 00:48:01,751 --> 00:48:03,125 circumstances. Because even if 1090 00:48:03,125 --> 00:48:06,725 we have a program, those are 1091 00:48:12,876 --> 00:48:14,125 worthless to those without a 1092 00:48:14,125 --> 00:48:16,959 social security number. I have 1093 00:48:16,959 --> 00:48:19,125 helped many members apply 1094 00:48:19,125 --> 00:48:20,999 however when I check back with 1095 00:48:20,999 --> 00:48:22,834 them they don't see much of a 1096 00:48:22,834 --> 00:48:24,999 difference due to the extreme 1097 00:48:24,999 --> 00:48:26,999 temperatures. Angelenos don't 1098 00:48:27,420 --> 00:48:29,000 have luxury of shopping for 1099 00:48:29,000 --> 00:48:31,830 cheaper rates. You're the only 1100 00:48:31,830 --> 00:48:32,709 option they have. Please work 1101 00:48:32,709 --> 00:48:35,709 with the communities that depend 1102 00:48:37,999 --> 00:48:40,399 on you. Thank you. 1103 00:48:51,667 --> 00:48:52,751 >>speaker: hi everyone. Good 1104 00:48:52,751 --> 00:48:55,751 morning. I'm ara vazquez a 1105 00:48:57,501 --> 00:48:59,792 former commissioner for ladwp 1106 00:48:59,792 --> 00:49:01,999 great to see everyone here. I'm 1107 00:49:01,999 --> 00:49:03,417 here to ask you to develop a 1108 00:49:03,417 --> 00:49:06,417 policy that will allow an 1109 00:49:06,667 --> 00:49:10,267 avoiding shed of water and power 1110 00:49:11,501 --> 00:49:13,375 for angelenos struggling 1111 00:49:13,375 --> 00:49:14,999 especially after the pandemic. 1112 00:49:14,999 --> 00:49:16,626 I know firsthand what it's like 1113 00:49:16,626 --> 00:49:18,999 to have to choose between paying 1114 00:49:18,999 --> 00:49:20,459 for groceries and paying for 1115 00:49:20,459 --> 00:49:22,626 your bill. My story is not 1116 00:49:22,626 --> 00:49:23,918 unique. While I was a 1117 00:49:23,918 --> 00:49:25,999 commissioner here, in my office 1118 00:49:25,999 --> 00:49:27,459 hours, I learn about so many 1119 00:49:27,459 --> 00:49:29,859 families, that are actually 1120 00:49:30,417 --> 00:49:31,959 living today with no water and 1121 00:49:31,959 --> 00:49:34,250 power. In a city as rich as 1122 00:49:34,250 --> 00:49:36,999 hours with some of the 1123 00:49:36,999 --> 00:49:38,292 wealthiest zip codes with 1124 00:49:38,292 --> 00:49:40,209 probably the largest utility in 1125 00:49:40,209 --> 00:49:41,584 the country, this shouldn't be 1126 00:49:41,584 --> 00:49:42,999 the case, and I trust that you 1127 00:49:42,999 --> 00:49:45,125 all are working towards a common 1128 00:49:45,125 --> 00:49:47,918 goal where we can have a policy 1129 00:49:47,918 --> 00:49:49,999 to help those angelenos that are 1130 00:49:49,999 --> 00:49:52,999 struggling today. I want to 1131 00:49:53,830 --> 00:49:56,334 take a moment to show my 1132 00:49:56,334 --> 00:49:58,734 gratitude for the enormous 1133 00:49:59,830 --> 00:50:01,830 leadership that commissioner 1134 00:50:02,667 --> 00:50:03,999 mcclain-hill has shown in this 1135 00:50:03,999 --> 00:50:08,000 issue. I trust that all of you 1136 00:50:08,000 --> 00:50:10,417 will take this on, at heart, 1137 00:50:10,417 --> 00:50:12,334 just like so many others are 1138 00:50:12,334 --> 00:50:15,334 taking it today, especially with 1139 00:50:15,459 --> 00:50:17,420 the repower well. A coalition 1140 00:50:17,420 --> 00:50:18,501 and with so many organizations 1141 00:50:18,501 --> 00:50:20,292 that are here. I cannot stress 1142 00:50:20,292 --> 00:50:21,709 enough that maybe some of you 1143 00:50:21,709 --> 00:50:22,999 might not have direct experience 1144 00:50:22,999 --> 00:50:25,792 with this, but there are 1145 00:50:25,792 --> 00:50:26,999 hundreds of people out there 1146 00:50:26,999 --> 00:50:28,999 that need your support, and your 1147 00:50:28,999 --> 00:50:30,792 help today. Thank you very much 1148 00:50:30,792 --> 00:50:32,250 for your consideration. And I 1149 00:50:32,250 --> 00:50:33,999 hope next time we can come here 1150 00:50:33,999 --> 00:50:35,542 and celebrate a policy that will 1151 00:50:35,542 --> 00:50:37,459 help angelenos in need right 1152 00:50:37,459 --> 00:50:37,999 now. Thank you so much. 1153 00:50:37,999 --> 00:50:39,999 >>pres. Cynthia mcclain-hill: 1154 00:50:39,999 --> 00:50:41,999 commissioner, it's very good to 1155 00:50:41,999 --> 00:50:42,999 see you. Thank you very much 1156 00:50:42,999 --> 00:50:44,667 for coming. 1157 00:50:44,667 --> 00:50:45,250 >>speaker: thank you. It's 1158 00:50:45,250 --> 00:50:46,626 good to see everyone. So many 1159 00:50:46,626 --> 00:50:48,167 new faces. It's great to see 1160 00:50:48,167 --> 00:50:50,334 everyone here. Thank you. 1161 00:50:50,334 --> 00:50:50,999 >>board secretary: the next 1162 00:50:50,999 --> 00:50:53,999 speaker will be andrea ramirez 1163 00:50:54,209 --> 00:50:56,209 followed by maria. 1164 00:51:03,999 --> 00:51:05,918 >>speaker: hello my name is 1165 00:51:05,918 --> 00:51:08,167 andrea ramirez. I am a resident 1166 00:51:08,167 --> 00:51:10,834 of los angeles. And I came to 1167 00:51:10,834 --> 00:51:12,999 implore you to please take our 1168 00:51:12,999 --> 00:51:13,999 communities into account, 1169 00:51:13,999 --> 00:51:16,399 provide a permanent solution. 1170 00:51:18,375 --> 00:51:20,792 all of the members of my 1171 00:51:20,792 --> 00:51:22,459 community are feeling the 1172 00:51:22,459 --> 00:51:24,292 effects of the pandemic. I lost 1173 00:51:24,292 --> 00:51:25,999 a lot of members of my family, 1174 00:51:25,999 --> 00:51:27,751 because of the pandemic, and it 1175 00:51:27,751 --> 00:51:29,999 was very unjust for my family to 1176 00:51:29,999 --> 00:51:33,830 have to decide to help our own 1177 00:51:33,830 --> 00:51:34,999 families or pay our bills. Just 1178 00:51:34,999 --> 00:51:37,999 because we're seeing the life 1179 00:51:39,209 --> 00:51:42,000 line in the packet doesn't mean 1180 00:51:42,000 --> 00:51:43,626 our families aren't 1181 00:51:43,626 --> 00:51:46,626 disappearing. My nam still has 1182 00:51:48,876 --> 00:51:51,876 very high electricity bills, and 1183 00:51:51,918 --> 00:51:53,459 we lost nine individuals in our 1184 00:51:53,459 --> 00:51:55,999 family. Imagine that impact, in 1185 00:51:55,999 --> 00:51:57,999 our family, for us to be able to 1186 00:51:57,999 --> 00:51:59,542 think about the bills. It just 1187 00:51:59,542 --> 00:52:01,584 became very inhumane. I 1188 00:52:01,584 --> 00:52:03,125 graduated this year, and for me, 1189 00:52:03,125 --> 00:52:04,999 it didn't feel like a 1190 00:52:04,999 --> 00:52:06,830 celebration, it felt like a 1191 00:52:06,830 --> 00:52:08,417 burden for myself, I feel like, 1192 00:52:08,417 --> 00:52:10,876 see how much my family was still 1193 00:52:10,876 --> 00:52:12,250 actively trying to put together 1194 00:52:12,250 --> 00:52:15,850 money for my vacation, trying to 1195 00:52:16,709 --> 00:52:18,999 look for money for our family 1196 00:52:18,999 --> 00:52:20,375 members that we lost and at the 1197 00:52:20,375 --> 00:52:21,667 same time thinking about the 1198 00:52:21,667 --> 00:52:23,751 bills that we have to pay. I 1199 00:52:23,751 --> 00:52:25,501 beg to you look at the community 1200 00:52:25,501 --> 00:52:28,501 members, we have people who 1201 00:52:31,584 --> 00:52:33,292 aren't high income, we have 1202 00:52:33,292 --> 00:52:35,167 people, even when we work every 1203 00:52:35,167 --> 00:52:37,999 day we cannot come up with, 1204 00:52:37,999 --> 00:52:40,209 like, the bills that we're 1205 00:52:40,209 --> 00:52:43,209 getting every day. Please come 1206 00:52:43,834 --> 00:52:44,999 up with a solution for the water 1207 00:52:44,999 --> 00:52:45,626 and bills. Thank you. 1208 00:52:45,626 --> 00:52:47,292 >>pres. Cynthia mcclain-hill: 1209 00:52:47,292 --> 00:52:49,292 thank you. 1210 00:52:56,584 --> 00:52:58,417 >>board secretary: the next 1211 00:52:58,417 --> 00:53:01,417 speaker is maria, followed by 1212 00:53:03,292 --> 00:53:05,292 ignacio gutierrez. 1213 00:53:08,751 --> 00:53:09,834 >>speaker: [indiscernible]. 1214 00:53:09,834 --> 00:53:10,459 >>board secretary: thank you. 1215 00:53:10,459 --> 00:53:13,459 the next speaker is ignacio 1216 00:53:13,999 --> 00:53:15,999 gutierrez. 1217 00:53:16,375 --> 00:53:18,375 >>speaker: [indiscernible]. 1218 00:53:24,709 --> 00:53:26,959 [background - off mic comments) 1219 00:53:26,959 --> 00:53:27,792 >>board secretary: I can please 1220 00:53:27,792 --> 00:53:29,792 take guadeloupe rivas? 1221 00:53:38,959 --> 00:53:40,751 I can please take anthony 1222 00:53:40,751 --> 00:53:42,751 ballesteros? 1223 00:53:49,542 --> 00:53:51,830 >>speaker: good morning. My 1224 00:53:51,830 --> 00:53:54,420 name is ignacio gut terries, and 1225 00:53:54,420 --> 00:53:58,842 I am a member of the rescope and 1226 00:53:59,292 --> 00:54:01,999 repower la coalition. This has 1227 00:54:01,999 --> 00:54:03,584 affected me in a way that my 1228 00:54:03,584 --> 00:54:06,626 water and power was shut off, 1229 00:54:06,626 --> 00:54:09,999 and I am afraid of my food going 1230 00:54:09,999 --> 00:54:12,626 rotten. Not washing my dishes, 1231 00:54:12,626 --> 00:54:14,334 not being able to wash my 1232 00:54:14,334 --> 00:54:16,167 dishes, and I have to eat 1233 00:54:16,167 --> 00:54:18,567 outside. Please consider this. 1234 00:54:19,918 --> 00:54:22,918 during the pandemic, my work 1235 00:54:23,584 --> 00:54:25,999 almost got cut off, and I 1236 00:54:25,999 --> 00:54:28,459 started owing money, and didn't 1237 00:54:28,459 --> 00:54:30,250 have enough to pay my bill, so 1238 00:54:30,250 --> 00:54:33,417 my power got shut off. Please 1239 00:54:33,417 --> 00:54:35,876 pardon us during the pandemic, 1240 00:54:35,876 --> 00:54:38,830 and lower our bills, because we 1241 00:54:38,830 --> 00:54:39,375 low-income families don't have 1242 00:54:39,375 --> 00:54:41,250 enough money to pay, if we go -- 1243 00:54:41,250 --> 00:54:43,542 because we live check by check. 1244 00:54:43,542 --> 00:54:44,459 thank you so much, and are have 1245 00:54:44,459 --> 00:54:46,459 a great day. 1246 00:54:46,459 --> 00:54:47,830 >>pres. Cynthia mcclain-hill: 1247 00:54:47,830 --> 00:54:49,830 thank you. 1248 00:54:59,999 --> 00:55:01,999 >>board secretary: guadeloupe 1249 00:55:02,999 --> 00:55:04,999 rivas? 1250 00:55:05,375 --> 00:55:07,375 anthony ballasteros? 1251 00:55:24,959 --> 00:55:25,626 >>speaker: [speaking in native 1252 00:55:25,626 --> 00:55:27,626 language]. 1253 00:55:47,876 --> 00:55:48,501 >>interpreter: good morning. 1254 00:55:48,501 --> 00:55:51,918 my name is antonio, and I am a 1255 00:55:51,918 --> 00:55:53,501 resident of the south of los 1256 00:55:53,501 --> 00:55:57,999 angeles, and I am -- I am not -- 1257 00:55:57,999 --> 00:56:00,292 I don't agree with the crisis of 1258 00:56:00,292 --> 00:56:01,751 the water and power. They're 1259 00:56:01,751 --> 00:56:03,626 very high, and it's a burden for 1260 00:56:03,626 --> 00:56:05,751 my economy. Not only my 1261 00:56:05,751 --> 00:56:07,709 economy, but all the people that 1262 00:56:07,709 --> 00:56:10,109 live in my area. 1263 00:56:11,959 --> 00:56:12,584 >>speaker: [speaking in native 1264 00:56:12,584 --> 00:56:14,584 language]. 1265 00:56:16,999 --> 00:56:17,918 >>interpreter: another 1266 00:56:17,918 --> 00:56:19,167 important thing -- and I have 1267 00:56:19,167 --> 00:56:21,250 called the department to say 1268 00:56:21,250 --> 00:56:22,999 that the water is very dirty, 1269 00:56:22,999 --> 00:56:25,501 the water is coming out very 1270 00:56:25,501 --> 00:56:27,901 dirty out of faucet. 1271 00:56:28,834 --> 00:56:29,459 >>speaker: [speaking in native 1272 00:56:29,459 --> 00:56:31,459 language]. 1273 00:56:43,999 --> 00:56:45,459 >>interpreter: in south 1274 00:56:45,459 --> 00:56:47,125 central, most of the families 1275 00:56:47,125 --> 00:56:48,918 are low-income and we don't have 1276 00:56:48,918 --> 00:56:50,459 the money to pay the high prices 1277 00:56:50,459 --> 00:56:53,459 that we get from ladwp. 1278 00:56:53,501 --> 00:56:54,125 >>speaker: [speaking in native 1279 00:56:54,125 --> 00:56:56,125 language]. 1280 00:57:20,999 --> 00:57:22,125 >>interpreter: he says he 1281 00:57:22,125 --> 00:57:24,709 already made, like, four -- he 1282 00:57:24,709 --> 00:57:27,375 tell me, already like four 1283 00:57:27,375 --> 00:57:29,876 applications and he tells me he 1284 00:57:29,876 --> 00:57:31,667 has not got any reduction in the 1285 00:57:31,667 --> 00:57:33,375 bills so he's asking that you 1286 00:57:33,375 --> 00:57:35,292 pay attention to these high 1287 00:57:35,292 --> 00:57:37,751 prices for all the people, the 1288 00:57:37,751 --> 00:57:39,375 community. 1289 00:57:39,375 --> 00:57:40,000 >>speaker: [speaking in native 1290 00:57:40,000 --> 00:57:42,000 language]. 1291 00:57:55,999 --> 00:57:57,292 >>interpreter: so, this one 1292 00:57:57,292 --> 00:57:59,125 person that was sent to scope, 1293 00:57:59,125 --> 00:58:01,292 to help them infill the 1294 00:58:01,292 --> 00:58:03,542 application, and they did, they 1295 00:58:03,542 --> 00:58:05,709 filled in like four applications 1296 00:58:05,709 --> 00:58:09,830 and they didn't put in response, 1297 00:58:09,830 --> 00:58:10,999 like even saying yes you 1298 00:58:10,999 --> 00:58:12,375 qualify, or you're not 1299 00:58:12,375 --> 00:58:15,975 qualified, and this is not going 1300 00:58:16,209 --> 00:58:19,809 to work out. Just didn't get 1301 00:58:19,999 --> 00:58:21,999 any response. 1302 00:58:21,999 --> 00:58:22,751 >>speaker: [speaking in native 1303 00:58:22,751 --> 00:58:23,501 language]. 1304 00:58:23,501 --> 00:58:24,209 >>interpreter: thank you to all 1305 00:58:24,209 --> 00:58:27,209 of you for paying attention. 1306 00:58:27,667 --> 00:58:29,667 thank you. 1307 00:58:30,876 --> 00:58:32,876 >>board secretary: guadeloupe 1308 00:58:35,876 --> 00:58:37,876 rivas in. 1309 00:58:43,792 --> 00:58:44,417 >>speaker: [speaking in native 1310 00:58:44,417 --> 00:58:46,417 language]. 1311 00:59:03,751 --> 00:59:04,999 >>interpreter: good afternoon, 1312 00:59:04,999 --> 00:59:06,999 and commissioners of the ladwp 1313 00:59:06,999 --> 00:59:09,999 board. My name is guadeloupe 1314 00:59:10,626 --> 00:59:12,999 rivas, and I am a member of 1315 00:59:12,999 --> 00:59:14,834 scope, and then the organization 1316 00:59:14,834 --> 00:59:17,834 of repower, repower la, and 1317 00:59:19,125 --> 00:59:20,999 repower coalition, represents 1318 00:59:20,999 --> 00:59:22,417 differently groups of justice, 1319 00:59:22,417 --> 00:59:24,667 labor, and communities based in 1320 00:59:24,667 --> 00:59:26,667 different organizations. 1321 00:59:27,999 --> 00:59:28,751 >>speaker: [speaking in native 1322 00:59:28,751 --> 00:59:30,751 language]. 1323 00:59:45,834 --> 00:59:47,999 >>interpreter: okay. So, I am 1324 00:59:47,999 --> 00:59:49,709 here because I represent the 1325 00:59:49,709 --> 00:59:51,250 persons of low-income, and due 1326 00:59:51,250 --> 00:59:54,830 to the inflation, and the higher 1327 00:59:54,830 --> 00:59:57,334 prices, it's -- the cost of our 1328 00:59:57,334 --> 01:00:00,792 lives, and of our groceries, and 1329 01:00:00,792 --> 01:00:03,959 for life, in general, all of the 1330 01:00:03,959 --> 01:00:05,876 expenses that we have with our 1331 01:00:05,876 --> 01:00:07,584 children, and with the rent, all 1332 01:00:07,584 --> 01:00:10,584 these minimum costs, it is, 1333 01:00:10,751 --> 01:00:11,999 like, really difficult to 1334 01:00:11,999 --> 01:00:13,999 afford. 1335 01:00:14,334 --> 01:00:14,999 >>speaker: [speaking in native 1336 01:00:14,999 --> 01:00:16,999 language]. 1337 01:00:40,918 --> 01:00:42,626 >>interpreter: also, the price 1338 01:00:42,626 --> 01:00:44,501 of the energy went up so much, 1339 01:00:44,501 --> 01:00:47,000 it went from 150 to 300. It 1340 01:00:47,000 --> 01:00:50,000 doubled because it's been so 1341 01:00:50,667 --> 01:00:53,209 hot. And we can -- some of us, 1342 01:00:53,209 --> 01:00:54,999 we need to turn on the air 1343 01:00:54,999 --> 01:00:57,399 conditioning, we cannot afford 1344 01:01:00,709 --> 01:01:04,375 it, we can't turn on the air 1345 01:01:04,375 --> 01:01:06,830 conditioning because we don't 1346 01:01:06,830 --> 01:01:09,375 want to spend so much money. 1347 01:01:09,375 --> 01:01:10,000 >>speaker: [speaking in native 1348 01:01:10,000 --> 01:01:12,000 language]. 1349 01:01:21,999 --> 01:01:22,999 >>interpreter: so my daughter 1350 01:01:22,999 --> 01:01:24,999 has two babies, and they really 1351 01:01:24,999 --> 01:01:26,667 need to have the air 1352 01:01:26,667 --> 01:01:28,292 conditioning on. But, instead, 1353 01:01:28,292 --> 01:01:29,834 we have to take them to the 1354 01:01:29,834 --> 01:01:31,999 park, because we really cannot 1355 01:01:31,999 --> 01:01:33,792 afford to leave the air 1356 01:01:33,792 --> 01:01:36,792 conditioning on the whole day. 1357 01:02:00,709 --> 01:02:02,420 >>speaker: [speaking in native 1358 01:02:02,420 --> 01:02:04,420 language]. 1359 01:02:09,292 --> 01:02:10,876 >>interpreter: she says that 1360 01:02:10,876 --> 01:02:13,417 it's not fair the lack of 1361 01:02:13,417 --> 01:02:15,876 equality that, for people that 1362 01:02:15,876 --> 01:02:19,476 have, like, they spend the same, 1363 01:02:22,250 --> 01:02:24,626 them, they're low-income, the 1364 01:02:24,626 --> 01:02:28,584 bills are the same as those who 1365 01:02:28,584 --> 01:02:30,417 are high income, so she find 1366 01:02:30,417 --> 01:02:32,250 it's not fair, because for them 1367 01:02:32,250 --> 01:02:35,209 it's a lot hard to pay these 1368 01:02:35,209 --> 01:02:37,209 bills. 1369 01:02:44,125 --> 01:02:44,999 >>speaker: [speaking in native 1370 01:02:44,999 --> 01:02:45,334 language]. 1371 01:02:45,334 --> 01:02:46,167 >>interpreter: so, they're 1372 01:02:46,167 --> 01:02:48,830 begging, that, please, do not 1373 01:02:48,830 --> 01:02:49,709 shut off the energy or the 1374 01:02:49,709 --> 01:02:52,417 water. And if you can take in 1375 01:02:52,417 --> 01:02:54,817 consideration, to make, like, 1376 01:02:55,250 --> 01:02:58,850 more to help those people who 1377 01:03:02,000 --> 01:03:04,000 have low-income. 1378 01:03:04,918 --> 01:03:05,542 >>speaker: [speaking in native 1379 01:03:05,542 --> 01:03:05,999 language]. 1380 01:03:05,999 --> 01:03:06,751 >>interpreter: thank you for 1381 01:03:06,751 --> 01:03:08,751 your attention. 1382 01:03:08,999 --> 01:03:10,751 >>speaker: gracias. 1383 01:03:10,751 --> 01:03:11,375 >>board secretary: believe it 1384 01:03:11,375 --> 01:03:11,999 comment is now closed. 1385 01:03:11,999 --> 01:03:13,125 >>pres. Cynthia mcclain-hill: 1386 01:03:13,125 --> 01:03:15,125 thank you. 1387 01:03:19,999 --> 01:03:21,999 before we proceed to the rest of 1388 01:03:21,999 --> 01:03:23,876 the meeting, I want to just 1389 01:03:23,876 --> 01:03:24,999 acknowledge the time and effort 1390 01:03:24,999 --> 01:03:26,834 it takes for people to come and 1391 01:03:26,834 --> 01:03:28,334 address our board meeting. For 1392 01:03:28,334 --> 01:03:31,934 us, it's an hour of listening 1393 01:03:33,375 --> 01:03:35,375 patiently, but for them, it's 1394 01:03:35,375 --> 01:03:36,999 getting up, and getting -- you 1395 01:03:36,999 --> 01:03:39,000 know, traveling long distances, 1396 01:03:39,000 --> 01:03:42,600 for simply two minutes to speak. 1397 01:03:45,334 --> 01:03:47,734 and I appreciate their 1398 01:03:48,830 --> 01:03:49,417 participation. 1399 01:03:49,417 --> 01:03:50,999 as you know, we will have a 1400 01:03:50,999 --> 01:03:53,918 workshop on debt relief, are 1401 01:03:53,918 --> 01:03:56,125 joined by a number of outside 1402 01:03:56,125 --> 01:03:58,626 presenters. I think I'm going 1403 01:03:58,626 --> 01:04:02,226 to move that, advance that on 1404 01:04:02,417 --> 01:04:05,459 the agenda. So, marty, if we 1405 01:04:05,459 --> 01:04:07,999 could briefly go through the 1406 01:04:07,999 --> 01:04:10,292 general manager and achieve 1407 01:04:10,292 --> 01:04:11,999 engineer reports, that would be 1408 01:04:11,999 --> 01:04:14,709 great. And, I think, from 1409 01:04:14,709 --> 01:04:18,909 there, we will jump down to the 1410 01:04:23,542 --> 01:04:26,542 item I, and then we'll go to 1411 01:04:26,542 --> 01:04:29,542 item j, to management reports. 1412 01:04:29,999 --> 01:04:32,501 we have -- I would just like to 1413 01:04:32,501 --> 01:04:34,167 point out that, we have, in 1414 01:04:34,167 --> 01:04:37,417 addition to the agenda, and to 1415 01:04:37,417 --> 01:04:40,417 the dais, that's our inspector 1416 01:04:40,417 --> 01:04:42,667 general, that he will be making 1417 01:04:42,667 --> 01:04:44,751 a presentation today, as well, 1418 01:04:44,751 --> 01:04:45,999 but that will follow our 1419 01:04:45,999 --> 01:04:46,999 management report presentation. 1420 01:04:46,999 --> 01:04:49,250 so, that will be the order. 1421 01:04:49,250 --> 01:04:50,999 marty? 1422 01:04:50,999 --> 01:04:51,834 >>gm martin l. Adams: thank you 1423 01:04:51,834 --> 01:04:53,375 all. I'll be brief. First I 1424 01:04:53,375 --> 01:04:55,959 want to highlight, and it's 1425 01:04:55,959 --> 01:04:56,999 pertinent to discussions we 1426 01:04:56,999 --> 01:04:58,999 heard this morning we launched 1427 01:04:58,999 --> 01:05:02,599 cool la program two fridays ago, 1428 01:05:05,250 --> 01:05:07,250 president mcclain-hill, myself, 1429 01:05:07,918 --> 01:05:11,518 and mayor garcia, were there for 1430 01:05:12,999 --> 01:05:16,599 the power la, at valley center 1431 01:05:18,626 --> 01:05:21,417 in pan ram on city, gather 1432 01:05:21,417 --> 01:05:23,817 together under one large 1433 01:05:23,918 --> 01:05:26,918 umbrella highlighted by our air 1434 01:05:26,999 --> 01:05:29,167 conditioning rebate program for 1435 01:05:29,167 --> 01:05:31,567 portable air conditioners for 1436 01:05:32,125 --> 01:05:34,525 eligible customers based on 1437 01:05:35,792 --> 01:05:38,192 income other and situations. 1438 01:05:38,876 --> 01:05:41,292 since last two weeks we have had 1439 01:05:41,292 --> 01:05:43,125 500 families taken advantage of 1440 01:05:43,125 --> 01:05:45,417 this that have received $68,000 1441 01:05:45,417 --> 01:05:49,000 in rebates. We have had the 1442 01:05:49,000 --> 01:05:50,709 online place become active as 1443 01:05:50,709 --> 01:05:53,417 well as well as the rebate on 1444 01:05:53,417 --> 01:05:55,125 point of sale you don't have to 1445 01:05:55,125 --> 01:05:56,999 put the money out up front you 1446 01:05:56,999 --> 01:06:00,459 can get the rebate out of pocket 1447 01:06:00,459 --> 01:06:02,999 less. And next is the level 1448 01:06:02,999 --> 01:06:05,125 bill pay option levelizing 1449 01:06:05,125 --> 01:06:06,334 payments over the course of the 1450 01:06:06,334 --> 01:06:08,501 year we heard so many speakers 1451 01:06:08,501 --> 01:06:10,417 talk about concern about turning 1452 01:06:10,417 --> 01:06:12,417 on air conditioning because of 1453 01:06:12,417 --> 01:06:14,751 impact on the bill look at the 1454 01:06:14,751 --> 01:06:17,420 levelize billing history so 1455 01:06:17,420 --> 01:06:19,542 there is no ups and downs. We 1456 01:06:19,542 --> 01:06:23,142 have the dwp clean air day 1457 01:06:32,999 --> 01:06:34,999 coming up. 1458 01:06:34,999 --> 01:06:35,999 >>nancy sutley: ladwp will be 1459 01:06:35,999 --> 01:06:37,918 sponsoring california's fifth 1460 01:06:37,918 --> 01:06:40,834 annual clean air day october 5th 1461 01:06:40,834 --> 01:06:43,626 our way around our continuing 1462 01:06:43,626 --> 01:06:45,542 air pollution problems we're 1463 01:06:45,542 --> 01:06:46,999 inviting our employees to take a 1464 01:06:46,999 --> 01:06:49,667 clean air pledge to raise 1465 01:06:49,667 --> 01:06:52,292 awareness and to do any of the 1466 01:06:52,292 --> 01:06:54,125 things that we can to support 1467 01:06:54,125 --> 01:06:57,725 clean air day. Such as walking 1468 01:06:58,876 --> 01:07:01,792 or biking, to school, or to the 1469 01:07:01,792 --> 01:07:04,999 store, and helping our kids with 1470 01:07:04,999 --> 01:07:05,999 reports and classes on the 1471 01:07:05,999 --> 01:07:08,417 environment, and then we'll also 1472 01:07:08,417 --> 01:07:10,459 be hosting a resource fair here 1473 01:07:10,459 --> 01:07:14,334 at jfb, so people can learn more 1474 01:07:14,334 --> 01:07:16,125 about things we can do to help 1475 01:07:16,125 --> 01:07:19,501 clean the air. There is a 1476 01:07:19,501 --> 01:07:21,209 little bit of competition going 1477 01:07:21,209 --> 01:07:22,999 on among the utilities in 1478 01:07:22,999 --> 01:07:24,375 california and we have been told 1479 01:07:24,375 --> 01:07:26,375 that we're doing okay, but a 1480 01:07:26,375 --> 01:07:28,125 little behind some of the others 1481 01:07:28,125 --> 01:07:30,709 so we encourage everybody to 1482 01:07:30,709 --> 01:07:32,709 participate. Thank you. 1483 01:07:34,417 --> 01:07:35,420 >>gm martin l. Adams: and I'll 1484 01:07:35,420 --> 01:07:37,459 close my report by saying we got 1485 01:07:37,459 --> 01:07:39,209 word from the mayor's office 1486 01:07:39,209 --> 01:07:40,959 today that this should be our 1487 01:07:40,959 --> 01:07:42,250 last meeting that we have to 1488 01:07:42,250 --> 01:07:44,709 wear masks. Mask mandates will 1489 01:07:44,709 --> 01:07:47,709 be removed citywide on monday 1490 01:07:48,125 --> 01:07:50,751 and we'll be putting out an 1491 01:07:50,751 --> 01:07:52,375 employee video and guidance on 1492 01:07:52,375 --> 01:07:54,999 that. But relief is close at 1493 01:07:54,999 --> 01:07:57,999 hand. That closes my report. 1494 01:07:58,000 --> 01:07:58,459 thank you. 1495 01:07:58,459 --> 01:07:59,830 >>pres. Cynthia mcclain-hill: 1496 01:07:59,830 --> 01:08:00,420 any questions from members of 1497 01:08:00,420 --> 01:08:02,420 the board? 1498 01:08:04,751 --> 01:08:05,334 >>comm. Nicole neeman brady: 1499 01:08:05,334 --> 01:08:06,420 quick question. Did you say 1500 01:08:06,420 --> 01:08:09,830 this is the fifth clean air day? 1501 01:08:09,830 --> 01:08:10,167 >>nancy sutley: this is an 1502 01:08:10,167 --> 01:08:12,542 annual event put on by the 1503 01:08:12,542 --> 01:08:15,292 coalition for clean air. So 1504 01:08:15,292 --> 01:08:16,584 they're really encouraging 1505 01:08:16,584 --> 01:08:18,830 people to take steps that they 1506 01:08:18,830 --> 01:08:20,792 can take to help clean the air 1507 01:08:20,792 --> 01:08:22,792 and raise awareness. 1508 01:08:24,626 --> 01:08:25,709 >>pres. Cynthia mcclain-hill: 1509 01:08:25,709 --> 01:08:27,709 okay. Seeing no other questions 1510 01:08:27,709 --> 01:08:28,501 or comments at this time, I 1511 01:08:28,501 --> 01:08:33,301 would like to go to item I on 1512 01:08:33,999 --> 01:08:36,399 our agenda. Items recommended 1513 01:08:37,501 --> 01:08:40,876 for approval. And, let me look 1514 01:08:40,876 --> 01:08:42,709 at my notes in that regard. I 1515 01:08:42,709 --> 01:08:46,909 know that items m3, and m4 have 1516 01:08:48,334 --> 01:08:51,934 been deferred. Item m2 is being 1517 01:08:53,000 --> 01:08:56,000 called special by vice president 1518 01:09:00,584 --> 01:09:02,584 ruiz. 1519 01:09:02,876 --> 01:09:04,584 I'll make the motion to approve 1520 01:09:04,584 --> 01:09:05,420 items m1, m5, and m6. 1521 01:09:05,420 --> 01:09:07,442 >>comm. Nicole neeman brady: 1522 01:09:14,250 --> 01:09:14,667 second. 1523 01:09:14,667 --> 01:09:16,000 >>pres. Cynthia mcclain-hill: 1524 01:09:16,000 --> 01:09:18,000 call the roll. 1525 01:09:18,999 --> 01:09:19,999 >>board secretary: president 1526 01:09:19,999 --> 01:09:20,375 mcclain-hill? 1527 01:09:20,375 --> 01:09:21,000 >>pres. Cynthia mcclain-hill: 1528 01:09:21,000 --> 01:09:21,999 aye. 1529 01:09:21,999 --> 01:09:22,667 >>board secretary: neeman 1530 01:09:22,667 --> 01:09:22,999 brady? 1531 01:09:22,999 --> 01:09:23,626 >>com. Nicole neeman brady: 1532 01:09:23,626 --> 01:09:23,999 aye. 1533 01:09:23,999 --> 01:09:24,542 >>board secretary: vice 1534 01:09:24,542 --> 01:09:25,250 president ruiz? 1535 01:09:25,250 --> 01:09:26,334 >>v. Pres, cynthia ruiz: aye. 1536 01:09:26,334 --> 01:09:27,999 >>board secretary: four ayes 1537 01:09:27,999 --> 01:09:29,375 adopted. 1538 01:09:29,375 --> 01:09:30,000 >>pres. Cynthia mcclain-hill: I 1539 01:09:30,000 --> 01:09:30,334 -- 1540 01:09:30,334 --> 01:09:31,417 >>board secretary: three ayes 1541 01:09:31,417 --> 01:09:31,999 motion adopted, ma'am. 1542 01:09:31,999 --> 01:09:33,999 >>pres. Cynthia mcclain-hill: 1543 01:09:34,792 --> 01:09:36,125 commissioner lehrer, do you 1544 01:09:36,125 --> 01:09:38,125 intend to vote? 1545 01:09:38,209 --> 01:09:38,999 >>com. Mia lehrer: yes. Thank 1546 01:09:38,999 --> 01:09:39,209 you. 1547 01:09:39,209 --> 01:09:39,999 >>pres. Cynthia mcclain-hill: 1548 01:09:39,999 --> 01:09:41,999 you vote aye? 1549 01:09:41,999 --> 01:09:42,626 >>board secretary: four ayes. 1550 01:09:42,626 --> 01:09:43,250 >>pres. Cynthia mcclain-hill: 1551 01:09:43,250 --> 01:09:44,959 yes. Thank you. Thank you for 1552 01:09:44,959 --> 01:09:46,709 that. We'll move to management 1553 01:09:46,709 --> 01:09:49,709 reports, starting with our debt 1554 01:09:50,959 --> 01:09:53,584 relief workshop. And the first 1555 01:09:53,584 --> 01:09:56,584 presenters are from ucla, luskin 1556 01:10:04,417 --> 01:10:04,999 school, rachel and greg. 1557 01:10:04,999 --> 01:10:06,999 >>pres. Cynthia mcclain-hill: 1558 01:10:26,292 --> 01:10:28,692 they're representing luskin and 1559 01:10:29,792 --> 01:10:32,751 I believe they're presenting on 1560 01:10:32,751 --> 01:10:34,167 the equity strategies project 1561 01:10:34,167 --> 01:10:35,999 and some of this information was 1562 01:10:35,999 --> 01:10:37,626 presented to our equity strategy 1563 01:10:37,626 --> 01:10:39,000 steering committee. But we 1564 01:10:39,000 --> 01:10:40,626 thought it would be important, 1565 01:10:40,626 --> 01:10:43,260 as foundational information for 1566 01:10:43,626 --> 01:10:44,918 the board, as we continue to 1567 01:10:44,918 --> 01:10:47,918 look at debt, debt management, 1568 01:10:49,125 --> 01:10:51,209 and issues related to debt 1569 01:10:51,209 --> 01:10:53,667 burden. With that, I appreciate 1570 01:10:53,667 --> 01:10:56,420 your being here. Thank you. 1571 01:10:56,420 --> 01:10:56,876 >>speaker: thank you to the 1572 01:10:56,876 --> 01:10:57,459 board. You can all hear me? 1573 01:10:57,459 --> 01:10:58,792 >>pres. Cynthia mcclain-hill: 1574 01:10:58,792 --> 01:11:00,000 yes. 1575 01:11:00,000 --> 01:11:01,709 >>speaker: I'm greg pierce 1576 01:11:01,709 --> 01:11:04,709 director of ucla, luskin center 1577 01:11:06,792 --> 01:11:09,792 for innovation joined by rachel. 1578 01:11:10,250 --> 01:11:12,650 we'll briefly cover topics 1579 01:11:12,751 --> 01:11:14,542 broadly on customer utility, 1580 01:11:14,542 --> 01:11:16,542 affordability, our experience 1581 01:11:17,459 --> 01:11:19,501 working with la 100 equity 1582 01:11:19,501 --> 01:11:21,375 strategies and much broader work 1583 01:11:21,375 --> 01:11:23,751 in the space and focusing in on 1584 01:11:23,751 --> 01:11:25,542 customer debt and shut off 1585 01:11:25,542 --> 01:11:27,542 policy in particular. 1586 01:11:28,417 --> 01:11:30,417 briefly, la 100 equity 1587 01:11:31,999 --> 01:11:34,125 strategies is a commission 1588 01:11:34,125 --> 01:11:37,125 effort by ladwp and involving 1589 01:11:38,417 --> 01:11:40,817 both national renewable energy, 1590 01:11:41,375 --> 01:11:44,375 and ucla putting ourselves to 1591 01:11:44,834 --> 01:11:47,125 help the community come up with 1592 01:11:47,125 --> 01:11:49,417 strategies to help transition to 1593 01:11:49,417 --> 01:11:51,817 100% renewable energy. Our work 1594 01:11:53,250 --> 01:11:54,999 is focused on affordable but 1595 01:11:54,999 --> 01:11:56,584 there is a number of elements to 1596 01:11:56,584 --> 01:11:58,584 that project, happy to discuss 1597 01:11:58,584 --> 01:12:00,709 that later if we have time. 1598 01:12:00,709 --> 01:12:01,999 just on get on the same page 1599 01:12:01,999 --> 01:12:03,999 about some of the terms I'll be 1600 01:12:03,999 --> 01:12:05,667 using here. I know this is too 1601 01:12:05,667 --> 01:12:07,459 many words and I know if there 1602 01:12:07,459 --> 01:12:09,999 is an economist in the room, you 1603 01:12:09,999 --> 01:12:11,999 may object to the terms. But I 1604 01:12:11,999 --> 01:12:14,751 want to say first of all, that 1605 01:12:14,751 --> 01:12:16,751 customer affordability, utility 1606 01:12:16,918 --> 01:12:18,792 affordability is among the most 1607 01:12:18,792 --> 01:12:21,250 key considerations that we raise 1608 01:12:21,250 --> 01:12:23,830 around equity and ladwp 1609 01:12:23,830 --> 01:12:26,792 certainly is key, if not the key 1610 01:12:26,792 --> 01:12:29,192 consideration in the la 100 1611 01:12:29,292 --> 01:12:30,501 equity strategies. Transition 1612 01:12:30,501 --> 01:12:32,501 cost toward 100% renewable 1613 01:12:32,918 --> 01:12:34,999 energy only makes it more urgent 1614 01:12:34,999 --> 01:12:36,501 in discussing this issue because 1615 01:12:36,501 --> 01:12:39,501 cost is considerable as it 1616 01:12:40,626 --> 01:12:42,830 generates additional utility 1617 01:12:42,830 --> 01:12:44,830 revenue primarily almost 1618 01:12:44,999 --> 01:12:47,399 exclusively for ladwp recovered 1619 01:12:47,626 --> 01:12:50,250 by rates paid by customers which 1620 01:12:50,250 --> 01:12:51,542 are not just residential 1621 01:12:51,542 --> 01:12:52,999 customers which we'll talk about 1622 01:12:52,999 --> 01:12:55,834 later but there are few external 1623 01:12:55,834 --> 01:12:57,959 sources of subsidy for ladwp as 1624 01:12:57,959 --> 01:12:59,751 a public utility. 1625 01:12:59,751 --> 01:13:02,167 affordability, key term I'll be 1626 01:13:02,167 --> 01:13:04,999 using over and over here, I'm 1627 01:13:04,999 --> 01:13:06,375 referring to customers ability 1628 01:13:06,375 --> 01:13:10,575 to pay their bill bulk of which 1629 01:13:10,918 --> 01:13:13,375 reflects rates. We know there 1630 01:13:13,375 --> 01:13:16,375 is cost moving to 100% renewable 1631 01:13:17,375 --> 01:13:19,999 energy reflected on bills, but 1632 01:13:19,999 --> 01:13:22,292 also cost for natural gas and 1633 01:13:22,292 --> 01:13:23,999 gasoline will be foaled into the 1634 01:13:23,999 --> 01:13:25,584 ladwp bill as we are successful 1635 01:13:25,584 --> 01:13:28,830 in moving to full building and 1636 01:13:28,830 --> 01:13:30,483 transport electrification. So a 1637 01:13:30,751 --> 01:13:31,999 lot more what people pay is 1638 01:13:31,999 --> 01:13:34,830 going to be through the ladwp 1639 01:13:34,830 --> 01:13:36,876 power portion of their bill, 1640 01:13:36,876 --> 01:13:39,276 inherently, and thus heightens 1641 01:13:39,501 --> 01:13:41,420 the need to address 1642 01:13:41,420 --> 01:13:42,999 affordability holistically. 1643 01:13:42,999 --> 01:13:45,876 I'm going to run through a few 1644 01:13:45,876 --> 01:13:48,830 highlights of why affordability 1645 01:13:48,830 --> 01:13:49,959 matters and the particular ways 1646 01:13:49,959 --> 01:13:52,420 it matters for ladwp. But first 1647 01:13:52,420 --> 01:13:53,999 I want to note that for 1648 01:13:53,999 --> 01:13:55,250 customers, really, it's the 1649 01:13:55,250 --> 01:13:57,375 whole ladwp bill that matters, 1650 01:13:57,375 --> 01:13:59,999 and ladwp has the unique 1651 01:13:59,999 --> 01:14:01,830 challenge, which I had know, 1652 01:14:01,830 --> 01:14:03,876 also, brings a lot of 1653 01:14:03,876 --> 01:14:05,542 efficiencies, and is very 1654 01:14:05,542 --> 01:14:06,999 convenient for a lot of 1655 01:14:06,999 --> 01:14:08,626 customers but has a unique 1656 01:14:08,626 --> 01:14:09,959 challenge for low-income 1657 01:14:09,959 --> 01:14:11,209 customers that there are up to 1658 01:14:11,209 --> 01:14:12,999 four services they have to pay 1659 01:14:12,999 --> 01:14:14,834 on their bill. They can't 1660 01:14:14,834 --> 01:14:16,250 choose which of those services 1661 01:14:16,250 --> 01:14:17,792 they're going to pay for. It's 1662 01:14:17,792 --> 01:14:19,375 a higher burden, unless measures 1663 01:14:19,375 --> 01:14:20,999 are taken, which I know some are 1664 01:14:20,999 --> 01:14:22,626 being taken, especially when the 1665 01:14:22,626 --> 01:14:25,260 bill is traditionally bimonthly 1666 01:14:25,420 --> 01:14:27,125 to pay for all four services at 1667 01:14:27,125 --> 01:14:28,999 the same time, as opposed to 1668 01:14:28,999 --> 01:14:31,667 having that separated and having 1669 01:14:31,667 --> 01:14:35,267 options like life line la as 1670 01:14:39,999 --> 01:14:40,751 mentioned being ruled out. 1671 01:14:40,751 --> 01:14:43,151 >>comm. Nicole neeman brady: 1672 01:14:44,999 --> 01:14:46,999 question. The different 1673 01:14:47,209 --> 01:14:49,459 customer discount programs, and 1674 01:14:49,459 --> 01:14:52,459 whether they qualify for these 1675 01:14:55,209 --> 01:14:56,876 discounts in these buckets, is 1676 01:14:56,876 --> 01:14:58,626 that what's going on? I'm not 1677 01:14:58,626 --> 01:15:00,250 sure I -- you can explain the 1678 01:15:00,250 --> 01:15:01,667 chart? 1679 01:15:01,667 --> 01:15:02,918 >>speaker: yeah, sure. It's 1680 01:15:02,918 --> 01:15:03,999 showing you for different types 1681 01:15:03,999 --> 01:15:06,399 of discount for assistance 1682 01:15:06,709 --> 01:15:08,501 programs that ladwp operates, 1683 01:15:08,501 --> 01:15:12,101 those being ez save, life line, 1684 01:15:13,667 --> 01:15:16,542 life line plus, life support, of 1685 01:15:16,542 --> 01:15:18,942 which those services, those 1686 01:15:20,999 --> 01:15:22,667 customers pay on their bill, and 1687 01:15:22,667 --> 01:15:24,584 I should note that it's most 1688 01:15:24,584 --> 01:15:26,459 common -- but, again, there are 1689 01:15:26,459 --> 01:15:28,334 15 different combinations, 1690 01:15:28,334 --> 01:15:30,167 depending on the customer you 1691 01:15:30,167 --> 01:15:31,834 are, which services you're going 1692 01:15:31,834 --> 01:15:34,000 to pay on a bill. But it's very 1693 01:15:34,000 --> 01:15:36,400 common for low-income customers 1694 01:15:37,876 --> 01:15:39,751 to not pay for water, as well 1695 01:15:39,751 --> 01:15:42,209 as, to some extent, especially 1696 01:15:42,209 --> 01:15:44,250 sewer, and to some extent, 1697 01:15:44,250 --> 01:15:45,999 trash, because those services 1698 01:15:45,999 --> 01:15:48,876 are master metered. But this 1699 01:15:48,876 --> 01:15:50,626 chart is showing you a lot of 1700 01:15:50,626 --> 01:15:51,918 information about which services 1701 01:15:51,918 --> 01:15:53,999 those customers who are enrolled 1702 01:15:53,999 --> 01:15:56,792 in these programs have to pay 1703 01:15:56,792 --> 01:15:57,292 directly on their bill. 1704 01:15:57,292 --> 01:15:59,000 >>comm. Nicole neeman brady: 1705 01:15:59,000 --> 01:16:00,834 what's take away on this slide? 1706 01:16:00,834 --> 01:16:02,999 what am I supposed to derive 1707 01:16:02,999 --> 01:16:04,000 from it? 1708 01:16:04,000 --> 01:16:04,999 >>speaker: for customer who is 1709 01:16:04,999 --> 01:16:07,999 have to pay their own bill, 1710 01:16:07,999 --> 01:16:10,830 traditionally, and not shut off, 1711 01:16:10,830 --> 01:16:11,501 having four services on their 1712 01:16:11,501 --> 01:16:13,999 bill, potentially, and having to 1713 01:16:13,999 --> 01:16:16,420 pay that bill bimonthly is more 1714 01:16:16,420 --> 01:16:19,420 of a burden as low-income 1715 01:16:19,420 --> 01:16:20,876 households struggle to pay a 1716 01:16:20,876 --> 01:16:23,459 larger bill as opposed to 1717 01:16:23,459 --> 01:16:25,292 smaller bills that come in at 1718 01:16:25,292 --> 01:16:25,876 different times. 1719 01:16:25,876 --> 01:16:26,584 >>comm. Nicole neeman brady: 1720 01:16:26,584 --> 01:16:28,584 okay. 1721 01:16:31,125 --> 01:16:32,876 >>speaker: all right. This is 1722 01:16:32,876 --> 01:16:35,417 the second point. In context 1723 01:16:35,417 --> 01:16:38,250 it's not unique to ladwp but 1724 01:16:38,250 --> 01:16:39,999 drawing on data that ladwp 1725 01:16:39,999 --> 01:16:42,399 publicly released six months 1726 01:16:44,626 --> 01:16:46,959 into the covid pandemic around 1727 01:16:46,959 --> 01:16:48,709 utility debt burden due to 1728 01:16:48,709 --> 01:16:51,109 residential utility debt burden. 1729 01:16:52,375 --> 01:16:54,125 and customer debt that was not 1730 01:16:54,125 --> 01:16:56,167 paid on bills, and effectively, 1731 01:16:56,167 --> 01:16:57,834 again, there is a lot going on 1732 01:16:57,834 --> 01:16:59,292 in this graphic, we can talk 1733 01:16:59,292 --> 01:17:00,999 about the slide for a long time. 1734 01:17:00,999 --> 01:17:02,999 but this is showing that 1735 01:17:02,999 --> 01:17:04,420 low-income communities in los 1736 01:17:04,420 --> 01:17:05,959 angeles city, tend to have 1737 01:17:05,959 --> 01:17:08,359 higher residential debt burdens 1738 01:17:09,876 --> 01:17:12,420 than higher income communities 1739 01:17:12,420 --> 01:17:14,000 and particularly there is a 1740 01:17:14,000 --> 01:17:16,400 higher debt burden for 1741 01:17:17,709 --> 01:17:20,709 low-income. Shown early on in 1742 01:17:20,999 --> 01:17:22,751 this data as well as with 1743 01:17:22,751 --> 01:17:24,000 additional data analysis done in 1744 01:17:24,000 --> 01:17:25,999 the city of la, and in the 1745 01:17:25,999 --> 01:17:28,999 context this is a universal 1746 01:17:32,420 --> 01:17:34,442 finding during the pandemic 1747 01:17:35,375 --> 01:17:37,375 especially highlighted for 1748 01:17:37,709 --> 01:17:39,501 low-income communities, 1749 01:17:39,501 --> 01:17:41,501 communities of color. 1750 01:17:44,999 --> 01:17:47,250 I want to highlight, and this is 1751 01:17:47,250 --> 01:17:49,999 using data made available from 1752 01:17:49,999 --> 01:17:51,417 ladwp that low-income -- those 1753 01:17:51,417 --> 01:17:53,999 who are enrolled in the major 1754 01:17:53,999 --> 01:17:56,399 two assistance programs for 1755 01:17:56,918 --> 01:17:59,318 income or otherwise households 1756 01:18:06,459 --> 01:18:08,834 of life line programs, 1757 01:18:08,834 --> 01:18:10,834 relatively little revenue 1758 01:18:16,250 --> 01:18:18,209 derived from residential 1759 01:18:18,209 --> 01:18:20,609 customers and 7% in 2021 and 1760 01:18:20,918 --> 01:18:22,918 residential revenue represents 1761 01:18:22,999 --> 01:18:24,999 around a third of revenue on the 1762 01:18:24,999 --> 01:18:29,199 power side for ladwp so as a 1763 01:18:30,167 --> 01:18:33,167 whole, when you see further 1764 01:18:34,334 --> 01:18:36,334 assisting potentially around 1765 01:18:37,167 --> 01:18:38,876 payment for those customers it 1766 01:18:38,876 --> 01:18:41,959 does not appear at the highest 1767 01:18:41,959 --> 01:18:44,584 level to impose a large revenue 1768 01:18:44,584 --> 01:18:46,125 impact on the utility. I'll 1769 01:18:46,125 --> 01:18:48,417 return to this point later and 1770 01:18:48,417 --> 01:18:51,000 discuss more down the line. 1771 01:18:51,000 --> 01:18:52,542 there has been a lot of 1772 01:18:52,542 --> 01:18:54,125 discussion around programs and 1773 01:18:54,125 --> 01:18:56,525 policies that are necessary. 1774 01:18:58,000 --> 01:19:00,999 that besides rate structure and 1775 01:19:00,999 --> 01:19:03,709 lowering the bill up front, 1776 01:19:03,709 --> 01:19:04,876 programs and policies are 1777 01:19:04,876 --> 01:19:05,999 necessary to support 1778 01:19:05,999 --> 01:19:07,999 affordability, and program and 1779 01:19:07,999 --> 01:19:09,667 policy design is very important 1780 01:19:09,667 --> 01:19:12,209 but what's equally necessary is 1781 01:19:12,209 --> 01:19:14,250 helping folks enroll in those 1782 01:19:14,250 --> 01:19:15,959 programs. Even if the best 1783 01:19:15,959 --> 01:19:17,584 program is set up that provides 1784 01:19:17,584 --> 01:19:19,876 holistic support but people 1785 01:19:19,876 --> 01:19:21,792 aren't aware of it, people don't 1786 01:19:21,792 --> 01:19:23,584 trust t people aren't able to 1787 01:19:23,584 --> 01:19:26,584 enroll in it. People aren't 1788 01:19:26,999 --> 01:19:30,125 able to sustain t it's not 1789 01:19:30,125 --> 01:19:31,125 effective supporting 1790 01:19:31,125 --> 01:19:33,525 affordability, the effort in 1791 01:19:36,542 --> 01:19:38,292 utility has to undertake and 1792 01:19:38,292 --> 01:19:40,709 ensure high enrollment in the 1793 01:19:40,709 --> 01:19:42,830 programs. 1794 01:19:42,830 --> 01:19:42,959 >>comm. Nicole neeman brady: is 1795 01:19:42,959 --> 01:19:45,250 there discount programs for high 1796 01:19:45,250 --> 01:19:46,959 earners with high income? I 1797 01:19:46,959 --> 01:19:50,559 would never argue that these are 1798 01:19:51,626 --> 01:19:53,626 high income? 1799 01:19:55,834 --> 01:19:56,334 >>speaker: what's that? 1800 01:19:56,334 --> 01:19:57,999 >>comm. Nicole neeman brady: 1801 01:19:57,999 --> 01:20:00,501 there appear to be some high 1802 01:20:00,501 --> 01:20:02,501 income on here? 1803 01:20:03,209 --> 01:20:03,834 >>speaker: uh-huh. 1804 01:20:03,834 --> 01:20:04,417 >>comm. Nicole neeman brady: 1805 01:20:04,417 --> 01:20:05,999 and are you suggesting there are 1806 01:20:05,999 --> 01:20:07,999 programs that high income 1807 01:20:07,999 --> 01:20:10,399 earners are eligible for? 1808 01:20:10,959 --> 01:20:12,375 >>speaker: yes. I mean, this 1809 01:20:12,375 --> 01:20:15,975 is a survey question asked by 1810 01:20:16,999 --> 01:20:19,999 loyola mary mount university to 1811 01:20:20,542 --> 01:20:24,142 the city of la commissioned by 1812 01:20:24,417 --> 01:20:26,709 ladwp and asking generically a 1813 01:20:26,709 --> 01:20:29,109 broader suite of discount 1814 01:20:29,667 --> 01:20:31,999 programs some of which high 1815 01:20:31,999 --> 01:20:34,399 income households would be 1816 01:20:34,918 --> 01:20:36,999 eligible for, within the 1817 01:20:36,999 --> 01:20:39,334 parameters would be, low-income 1818 01:20:39,334 --> 01:20:40,999 customers tend to not be aware 1819 01:20:40,999 --> 01:20:42,709 of those programs, trust them, 1820 01:20:42,709 --> 01:20:43,830 or enroll in them. 1821 01:20:43,830 --> 01:20:44,709 >>comm. Nicole neeman brady: 1822 01:20:44,709 --> 01:20:47,109 you're saying irrespective of 1823 01:20:47,999 --> 01:20:49,542 item? 1824 01:20:49,542 --> 01:20:50,792 >>speaker: customers would be 1825 01:20:50,792 --> 01:20:51,667 eligible for. 1826 01:20:51,667 --> 01:20:52,292 >>pres. Cynthia mcclain-hill: I 1827 01:20:52,292 --> 01:20:56,492 was going to it's a way around 1828 01:20:56,501 --> 01:20:58,709 communications relative to folks 1829 01:20:58,709 --> 01:21:01,109 in the low-income bucket. 1830 01:21:05,999 --> 01:21:07,375 >>speaker: I'm going to breeze 1831 01:21:07,375 --> 01:21:08,959 through this because I want to 1832 01:21:08,959 --> 01:21:10,792 get to the debt and shut off 1833 01:21:10,792 --> 01:21:13,209 issue. But this is a way of 1834 01:21:13,209 --> 01:21:16,209 categorizing a means of support 1835 01:21:18,459 --> 01:21:20,999 to utility affordability and a 1836 01:21:20,999 --> 01:21:23,999 continuum. With shut off relief 1837 01:21:31,834 --> 01:21:33,792 being in some ways the least 1838 01:21:33,792 --> 01:21:36,192 holistic or less triaged 1839 01:21:36,999 --> 01:21:38,999 measure, I would maintain that 1840 01:21:38,999 --> 01:21:40,584 even if you do all of the above 1841 01:21:40,584 --> 01:21:42,830 and address the first five 1842 01:21:42,830 --> 01:21:44,292 categories which in many ways 1843 01:21:44,292 --> 01:21:46,292 ladwp is making an effort to do 1844 01:21:46,292 --> 01:21:47,999 on both the water -- well, 1845 01:21:47,999 --> 01:21:49,830 especially on the power, but 1846 01:21:49,830 --> 01:21:50,876 also on the water side, that you 1847 01:21:50,876 --> 01:21:52,167 still need to have a program. 1848 01:21:52,167 --> 01:21:53,709 you're still going to have folks 1849 01:21:53,709 --> 01:21:55,417 who are going to have debt and 1850 01:21:55,417 --> 01:21:57,420 are not going to be able to pay 1851 01:21:57,420 --> 01:21:58,999 their bill you're still going to 1852 01:21:58,999 --> 01:22:00,584 have to address the issue of 1853 01:22:00,584 --> 01:22:03,334 shut off. And maintaining yes 1854 01:22:03,334 --> 01:22:05,167 you have to deploy multiple of 1855 01:22:05,167 --> 01:22:06,999 these measures you can't just 1856 01:22:06,999 --> 01:22:08,999 choose one or probably not 1857 01:22:08,999 --> 01:22:10,999 evenly, I'm not sure you will 1858 01:22:10,999 --> 01:22:12,751 need to do all six, but you're 1859 01:22:12,751 --> 01:22:14,792 going to have to employ a 1860 01:22:14,792 --> 01:22:16,751 package of three or four to be 1861 01:22:16,751 --> 01:22:19,830 effective. And I won't belabor 1862 01:22:19,830 --> 01:22:20,999 this, because I want to allow 1863 01:22:20,999 --> 01:22:22,459 others to talk, but affordable, 1864 01:22:22,459 --> 01:22:24,959 and the issue, particularly, of 1865 01:22:24,959 --> 01:22:27,000 debt and shut off has been 1866 01:22:27,000 --> 01:22:28,709 emphasized as a priority by the 1867 01:22:28,709 --> 01:22:30,999 steering committee of la 100 1868 01:22:30,999 --> 01:22:33,375 equity strategies, as a topic 1869 01:22:33,375 --> 01:22:35,125 for us to do further analysis 1870 01:22:35,125 --> 01:22:36,999 on, and further research. So, 1871 01:22:36,999 --> 01:22:39,999 we did a first stage analysis of 1872 01:22:39,999 --> 01:22:41,999 eight different affordability 1873 01:22:42,209 --> 01:22:43,751 metrics, and eight different 1874 01:22:43,751 --> 01:22:45,375 affordability policy category, 1875 01:22:45,375 --> 01:22:48,375 and shutoffs, and crisis relief 1876 01:22:48,709 --> 01:22:49,667 rose to the top in the 1877 01:22:49,667 --> 01:22:52,670 priorities of that effort. 1878 01:22:53,751 --> 01:22:55,999 coming to the topic of direct 1879 01:22:55,999 --> 01:22:59,542 focus here. I want to emphasize 1880 01:22:59,542 --> 01:23:01,942 that covid, the pandemic, 1881 01:23:02,626 --> 01:23:04,125 changed the shut off policy 1882 01:23:04,125 --> 01:23:06,250 discussion if a way I haven't 1883 01:23:06,250 --> 01:23:08,420 seen an equity policy discussion 1884 01:23:08,420 --> 01:23:09,999 change in such a short period of 1885 01:23:09,999 --> 01:23:13,599 time, and in any other sphere. 1886 01:23:14,420 --> 01:23:16,792 there was very little talk, 1887 01:23:16,792 --> 01:23:19,192 especially shut off moratorium, 1888 01:23:19,542 --> 01:23:22,501 for utility services before the 1889 01:23:22,501 --> 01:23:23,999 pandemic, very quickly after 1890 01:23:23,999 --> 01:23:25,999 that, many states and many 1891 01:23:25,999 --> 01:23:27,876 individual utilities posed shut 1892 01:23:27,876 --> 01:23:30,276 off moratorium then for 1893 01:23:33,667 --> 01:23:36,670 sometime, whether a moratorium, 1894 01:23:37,459 --> 01:23:40,876 at an early stage of the 1895 01:23:40,876 --> 01:23:43,959 pandemic, of course ladwp had a 1896 01:23:43,959 --> 01:23:45,834 moratorium of both water and 1897 01:23:45,834 --> 01:23:48,542 power shutoffs for a longer 1898 01:23:48,542 --> 01:23:50,918 period than most utilities 1899 01:23:50,918 --> 01:23:52,420 especially around the country 1900 01:23:52,420 --> 01:23:53,999 even within the state, and I 1901 01:23:53,999 --> 01:23:56,830 want to emphasize ladwp has done 1902 01:23:56,830 --> 01:23:58,999 a lot on debt relief and on shut 1903 01:23:58,999 --> 01:24:00,751 off policies but as we have 1904 01:24:00,751 --> 01:24:02,626 heard the public expectation, or 1905 01:24:02,626 --> 01:24:04,292 really the policy expectation 1906 01:24:04,292 --> 01:24:06,692 has changed dramatically. The 1907 01:24:06,792 --> 01:24:08,334 line has shifted in terms of 1908 01:24:08,334 --> 01:24:10,751 what is expected for debt relief 1909 01:24:10,751 --> 01:24:12,459 and shut off policy due to the 1910 01:24:12,459 --> 01:24:14,751 covid pandemic, due to an 1911 01:24:14,751 --> 01:24:15,999 underlining of something that 1912 01:24:15,999 --> 01:24:18,999 was always there, but was 1913 01:24:18,999 --> 01:24:20,459 explicitly put into law and 1914 01:24:20,459 --> 01:24:22,830 regulation around water and 1915 01:24:22,830 --> 01:24:23,999 power being essential services 1916 01:24:23,999 --> 01:24:25,751 that are mandatory for public 1917 01:24:25,751 --> 01:24:27,751 health. 1918 01:24:29,709 --> 01:24:30,334 >>v. Pres, cynthia ruiz: under 1919 01:24:30,334 --> 01:24:32,667 the category of voluntary, how 1920 01:24:32,667 --> 01:24:34,125 is that differentiated between 1921 01:24:34,125 --> 01:24:35,999 the others? 1922 01:24:35,999 --> 01:24:36,999 >>speaker: these are state 1923 01:24:36,999 --> 01:24:39,999 policies for power, passed on. 1924 01:24:41,542 --> 01:24:43,709 voluntary would be utilities can 1925 01:24:43,709 --> 01:24:45,626 choose to participate. I 1926 01:24:45,626 --> 01:24:47,999 believe it's state moratorium. 1927 01:24:47,999 --> 01:24:49,375 I believe there is so much 1928 01:24:49,375 --> 01:24:50,999 variation they can show you on a 1929 01:24:50,999 --> 01:24:53,999 map, at the utility level, but, 1930 01:24:53,999 --> 01:24:55,667 yeah, these are state 1931 01:24:55,667 --> 01:24:57,667 moratorium. 1932 01:24:58,792 --> 01:25:01,125 and I would also maintain that 1933 01:25:01,125 --> 01:25:03,525 debt and low-income residential 1934 01:25:04,626 --> 01:25:07,125 debt, if particular, is a 1935 01:25:07,125 --> 01:25:08,999 manageable problem for 1936 01:25:08,999 --> 01:25:10,999 utilities. Large utilities. 1937 01:25:11,959 --> 01:25:14,375 I would maintain basically on 1938 01:25:14,375 --> 01:25:15,999 the evidence that we have seen, 1939 01:25:15,999 --> 01:25:18,420 speaking beyond what I have 1940 01:25:18,420 --> 01:25:20,709 introduced here, is based on a 1941 01:25:20,709 --> 01:25:22,209 larger portfolio of recent 1942 01:25:22,209 --> 01:25:23,999 engagement that arguments 1943 01:25:23,999 --> 01:25:26,501 against debt and shut off 1944 01:25:26,501 --> 01:25:27,542 leniency for low-income 1945 01:25:27,542 --> 01:25:30,501 customers are not about revenue 1946 01:25:30,501 --> 01:25:32,830 recovery. I have yet to see 1947 01:25:32,830 --> 01:25:33,667 evidence that it's a revenue 1948 01:25:33,667 --> 01:25:35,000 piece for shutting off 1949 01:25:35,000 --> 01:25:36,000 low-income residential 1950 01:25:36,000 --> 01:25:37,334 customers. I think the burden 1951 01:25:37,334 --> 01:25:40,420 of proof is on utilities to show 1952 01:25:40,420 --> 01:25:41,999 that. I would be interested in 1953 01:25:41,999 --> 01:25:43,999 seeing evidence if that's the 1954 01:25:43,999 --> 01:25:46,999 case, but I have, yet, again, to 1955 01:25:46,999 --> 01:25:48,501 see it. I think there are some 1956 01:25:48,501 --> 01:25:50,209 unanswered questions if 1957 01:25:50,209 --> 01:25:53,209 moratorium are extended for some 1958 01:25:53,876 --> 01:25:55,999 classes, but especially for 1959 01:25:55,999 --> 01:25:58,125 moratorium financials of large 1960 01:25:58,125 --> 01:26:00,000 utilities, including the reports 1961 01:26:00,000 --> 01:26:02,375 of their -- the credit agencies, 1962 01:26:02,375 --> 01:26:04,167 to me, suggests that, again, 1963 01:26:04,167 --> 01:26:06,567 from a revenue perspective, 1964 01:26:06,584 --> 01:26:09,292 shutoffs are not necessarily for 1965 01:26:09,292 --> 01:26:10,999 low-income, and otherwise in 1966 01:26:10,999 --> 01:26:12,999 need customers. 1967 01:26:13,250 --> 01:26:14,999 otherwise, besides legal 1968 01:26:14,999 --> 01:26:17,399 arguments, especially for public 1969 01:26:18,999 --> 01:26:20,999 utilities such as ladwp, I don't 1970 01:26:20,999 --> 01:26:23,999 see arguments being valid. In 1971 01:26:25,375 --> 01:26:28,375 many cases, the arguments for 1972 01:26:29,167 --> 01:26:30,501 reinstating shutoffs, on 1973 01:26:30,501 --> 01:26:32,417 low-income or otherwise 1974 01:26:32,417 --> 01:26:34,417 residential customers are 1975 01:26:34,667 --> 01:26:38,167 anecdotal and bias, in this case 1976 01:26:38,167 --> 01:26:41,167 classes and races, not speaking 1977 01:26:41,334 --> 01:26:44,125 about utility arguments out in 1978 01:26:44,125 --> 01:26:46,501 the public. And of course there 1979 01:26:46,501 --> 01:26:47,999 will be cases of abuse, there 1980 01:26:47,999 --> 01:26:50,999 will be anecdotes of folks 1981 01:26:51,375 --> 01:26:53,584 misusing any protections and any 1982 01:26:53,584 --> 01:26:55,626 social programs, both exist, but 1983 01:26:55,626 --> 01:26:58,260 they don't represent majority, 1984 01:27:00,584 --> 01:27:02,984 but with welcome evidence, 1985 01:27:06,999 --> 01:27:08,459 otherwise low-income customers 1986 01:27:08,459 --> 01:27:11,584 are just as likely or not much 1987 01:27:11,584 --> 01:27:15,184 less likely to pay their bills 1988 01:27:16,792 --> 01:27:18,792 including around moratorium. 1989 01:27:19,417 --> 01:27:22,417 last but not least, limiting 1990 01:27:22,584 --> 01:27:24,876 shutoffs ladwp is doing a lot on 1991 01:27:24,876 --> 01:27:27,459 this front to reduce bill 1992 01:27:27,459 --> 01:27:29,834 liability up front, it's 1993 01:27:29,834 --> 01:27:30,999 following procedure, including 1994 01:27:30,999 --> 01:27:33,501 sb 998 and other state regulars 1995 01:27:33,501 --> 01:27:35,901 it's extending repayment and 1996 01:27:36,250 --> 01:27:37,876 introducing levelling plans, 1997 01:27:37,876 --> 01:27:39,751 it's increasing or making it 1998 01:27:39,751 --> 01:27:43,951 easier to enroll in the ez save 1999 01:27:43,959 --> 01:27:46,626 program, but I think you should 2000 01:27:46,626 --> 01:27:48,709 consider expanding or new 2001 01:27:48,709 --> 01:27:50,000 approaches including keeping a 2002 01:27:50,000 --> 01:27:52,250 shut off moratorium all the way 2003 01:27:52,250 --> 01:27:54,167 from just related to climate 2004 01:27:54,167 --> 01:27:56,567 events, to all customers 2005 01:27:57,250 --> 01:27:58,501 although likely somewhere in 2006 01:27:58,501 --> 01:28:00,542 between that, again focused on 2007 01:28:00,542 --> 01:28:02,942 low-income, otherwise in need 2008 01:28:02,999 --> 01:28:04,999 residential customers that can 2009 01:28:04,999 --> 01:28:07,834 be paired with audits and, sort 2010 01:28:07,834 --> 01:28:08,999 of, aggressive messaging, 2011 01:28:08,999 --> 01:28:11,375 especially to higher income 2012 01:28:11,375 --> 01:28:12,751 customers and non-residential 2013 01:28:12,751 --> 01:28:13,876 customers to pay their bills 2014 01:28:13,876 --> 01:28:15,584 that can lead to at least 2015 01:28:15,584 --> 01:28:17,000 sufficient revenue for the 2016 01:28:17,000 --> 01:28:19,400 utility. There are other 2017 01:28:19,999 --> 01:28:22,399 options and informal approaches 2018 01:28:22,459 --> 01:28:23,751 that require discretion when I 2019 01:28:23,751 --> 01:28:26,751 call, sort of, quiet moratorium 2020 01:28:27,999 --> 01:28:30,999 where there aren't explicit or 2021 01:28:30,999 --> 01:28:33,167 formal policies but working with 2022 01:28:33,167 --> 01:28:35,567 customers and imposing a 2023 01:28:36,125 --> 01:28:38,125 moratorium without silly 2024 01:28:38,999 --> 01:28:43,199 announcing it on all types of in 2025 01:28:43,417 --> 01:28:44,999 need customers and potentially 2026 01:28:44,999 --> 01:28:47,999 for ongoing debt relief funds, 2027 01:28:48,830 --> 01:28:50,751 federal and state, one off debt 2028 01:28:50,751 --> 01:28:53,151 relief funds distributed by 2029 01:28:55,459 --> 01:28:57,918 ladwp but again the issue of 2030 01:28:57,918 --> 01:29:00,375 debt and shutoffs will not be 2031 01:29:00,375 --> 01:29:02,775 going away post-pandemic or 2032 01:29:03,209 --> 01:29:04,999 relieving over time either from 2033 01:29:04,999 --> 01:29:06,626 utility or the state level. 2034 01:29:06,626 --> 01:29:08,334 with that I'm going pass it to 2035 01:29:08,334 --> 01:29:11,334 my colleague rachel sand berg. 2036 01:29:11,999 --> 01:29:13,501 >>speaker: I'm going to pivot 2037 01:29:13,501 --> 01:29:15,459 from a lot of things we have 2038 01:29:15,459 --> 01:29:17,751 been discussing today all 2039 01:29:17,751 --> 01:29:18,999 arguing this is relevant and I 2040 01:29:18,999 --> 01:29:21,709 think we all agree. My name is 2041 01:29:21,709 --> 01:29:24,109 rachel, researcher at ucla 2042 01:29:25,626 --> 01:29:26,876 department of environment is 2043 01:29:26,876 --> 01:29:28,000 sustainability as well as with 2044 01:29:28,000 --> 01:29:31,999 ucla school of law as part of 2045 01:29:31,999 --> 01:29:34,830 the la 100 equity strategy 2046 01:29:34,830 --> 01:29:36,483 project I'm working in 2047 01:29:36,751 --> 01:29:38,334 collaboration with greg and 2048 01:29:38,334 --> 01:29:40,334 team, specifically work 2049 01:29:40,999 --> 01:29:42,830 including documenting rate 2050 01:29:42,830 --> 01:29:44,483 making assistance programs and 2051 01:29:45,375 --> 01:29:47,209 other utilities across the 2052 01:29:47,209 --> 01:29:48,999 country, and looking into legal 2053 01:29:48,999 --> 01:29:51,399 and regulatory constraints the 2054 01:29:52,000 --> 01:29:55,000 legal department faces in making 2055 01:29:55,375 --> 01:29:57,420 decisions. The goal of the 2056 01:29:57,420 --> 01:29:58,459 slide is to emphasize there are 2057 01:29:58,459 --> 01:29:59,999 many agencies and governing 2058 01:29:59,999 --> 01:30:02,399 documents that constrain how 2059 01:30:02,459 --> 01:30:04,250 ladwp sets electricity rates. 2060 01:30:04,250 --> 01:30:06,420 these exist at the municipal, 2061 01:30:06,420 --> 01:30:08,375 state, and to a lesser extent 2062 01:30:08,375 --> 01:30:10,792 federal levels. So dwp must 2063 01:30:10,792 --> 01:30:12,792 comply with california's 2064 01:30:12,792 --> 01:30:13,918 constitution, including 2065 01:30:13,918 --> 01:30:15,918 proposition 13, 218, and 26, as 2066 01:30:16,918 --> 01:30:18,918 well as with laws set by 2067 01:30:18,918 --> 01:30:19,999 california congress, and 2068 01:30:19,999 --> 01:30:21,751 regulatory bodies such as the 2069 01:30:21,751 --> 01:30:22,792 california energy commission. 2070 01:30:22,792 --> 01:30:24,501 at the los angeles level, the 2071 01:30:24,501 --> 01:30:26,901 board and department actions 2072 01:30:27,501 --> 01:30:29,209 must comply with the city 2073 01:30:29,209 --> 01:30:30,250 charter municipal and 2074 01:30:30,250 --> 01:30:31,959 administrative code, council 2075 01:30:31,959 --> 01:30:34,359 city ordinances and executive 2076 01:30:34,751 --> 01:30:36,999 directives and feasible for 2077 01:30:36,999 --> 01:30:39,399 issues involving transmission or 2078 01:30:40,417 --> 01:30:41,999 purchases of power across the 2079 01:30:41,999 --> 01:30:44,399 state lines department beholden 2080 01:30:45,751 --> 01:30:47,959 to the federal energy regulatory 2081 01:30:47,959 --> 01:30:49,292 commission so there is a lot of 2082 01:30:49,292 --> 01:30:50,999 things going on. 2083 01:30:50,999 --> 01:30:52,959 so when discussing affordability 2084 01:30:52,959 --> 01:30:55,959 and rate making for municipal 2085 01:30:56,250 --> 01:30:56,999 utilities in california 2086 01:30:56,999 --> 01:30:58,834 questions about proposition 26 2087 01:30:58,834 --> 01:31:00,999 and 218 inevitably come up. For 2088 01:31:00,999 --> 01:31:02,167 that reason, I think it's 2089 01:31:02,167 --> 01:31:03,626 important to look at the 2090 01:31:03,626 --> 01:31:05,751 historical trajectory of these 2091 01:31:05,751 --> 01:31:07,830 relevant tax related 2092 01:31:07,830 --> 01:31:08,792 propositions. Starting with 2093 01:31:08,792 --> 01:31:10,792 proposition 13, in 1978, which 2094 01:31:11,542 --> 01:31:13,999 cut property taxes to 1% of 2095 01:31:13,999 --> 01:31:15,999 property value. 2096 01:31:16,000 --> 01:31:18,000 proposition 218, in 1996, which 2097 01:31:18,999 --> 01:31:20,959 limited visibility of municipal 2098 01:31:20,959 --> 01:31:23,125 governments to levy non-property 2099 01:31:23,125 --> 01:31:25,792 taxes water voter consent and 2100 01:31:25,792 --> 01:31:27,792 finally proposition 26, adopted 2101 01:31:27,999 --> 01:31:30,399 in 2010 which expanded the 2102 01:31:30,834 --> 01:31:31,999 definition of taxes to cover 2103 01:31:31,999 --> 01:31:33,999 many potential fees and costs 2104 01:31:33,999 --> 01:31:36,399 imposed by municipal governments 2105 01:31:36,999 --> 01:31:39,250 and municipal utilities. These 2106 01:31:39,250 --> 01:31:40,334 propositions along with a slew 2107 01:31:40,334 --> 01:31:42,959 of other local state and federal 2108 01:31:42,959 --> 01:31:43,999 regulations clearly present the 2109 01:31:43,999 --> 01:31:44,959 department with challenges, 2110 01:31:44,959 --> 01:31:46,792 especially when it comes to 2111 01:31:46,792 --> 01:31:47,876 implementing targeted 2112 01:31:47,876 --> 01:31:49,751 affordability programs and more 2113 01:31:49,751 --> 01:31:51,626 complex rate designs that can 2114 01:31:51,626 --> 01:31:53,501 benefit both the grid and the 2115 01:31:53,501 --> 01:31:55,901 most vulnerable customers. My 2116 01:31:56,999 --> 01:32:00,599 goal with this research and this 2117 01:32:00,959 --> 01:32:02,626 presentation is to begin the 2118 01:32:02,626 --> 01:32:03,709 process of breaking down 2119 01:32:03,709 --> 01:32:05,417 challenges so that ladwp and the 2120 01:32:05,417 --> 01:32:06,999 residents of los angeles can 2121 01:32:06,999 --> 01:32:09,250 understand and work to surmount 2122 01:32:09,250 --> 01:32:10,999 them thus ensuring that the 2123 01:32:10,999 --> 01:32:13,250 city's goal of reaching 100% 2124 01:32:13,250 --> 01:32:14,626 renewable energy is achieved in 2125 01:32:14,626 --> 01:32:17,626 an equitable way. Thank you. 2126 01:32:20,667 --> 01:32:21,751 >>speaker: that concludes our 2127 01:32:21,751 --> 01:32:22,420 presentation. 2128 01:32:22,420 --> 01:32:23,830 >>pres. Cynthia mcclain-hill: 2129 01:32:23,830 --> 01:32:24,334 thank you. Are there any 2130 01:32:24,334 --> 01:32:27,420 questions before we move to the 2131 01:32:27,420 --> 01:32:29,420 next presentation? 2132 01:32:29,250 --> 01:32:30,375 no. 2133 01:32:30,375 --> 01:32:32,420 okay. Thank you very much. I 2134 01:32:32,420 --> 01:32:34,420 appreciate it. 2135 01:32:35,250 --> 01:32:35,959 >>speaker: thank you. 2136 01:32:35,959 --> 01:32:36,584 >>pres. Cynthia mcclain-hill: 2137 01:32:36,584 --> 01:32:38,000 and appreciate your work with la 2138 01:32:38,000 --> 01:32:40,400 equity strategy. The next 2139 01:32:41,542 --> 01:32:43,834 presentation is followed by one 2140 01:32:43,834 --> 01:32:45,834 by george rafael. 2141 01:32:49,542 --> 01:32:50,751 >>nancy sutley: while george is 2142 01:32:50,751 --> 01:32:53,250 coming up to the table, I just 2143 01:32:53,250 --> 01:32:55,334 wanted to make a couple of 2144 01:32:55,334 --> 01:32:57,167 comments. He's going to go 2145 01:32:57,167 --> 01:32:58,626 through some of what we have 2146 01:32:58,626 --> 01:33:01,260 been doing around customer 2147 01:33:02,751 --> 01:33:04,709 assistance, and as the previous 2148 01:33:04,709 --> 01:33:06,417 presenter noted, we are doing a 2149 01:33:06,417 --> 01:33:08,375 lot. I think a lot compared to 2150 01:33:08,375 --> 01:33:11,375 other utilities. And I just 2151 01:33:14,250 --> 01:33:16,334 wanted to, before we start, I 2152 01:33:16,334 --> 01:33:18,292 want to clarify we have not shut 2153 01:33:18,292 --> 01:33:20,918 anybody off for non-payment for 2154 01:33:20,918 --> 01:33:22,209 the last two and-a-half years. 2155 01:33:22,209 --> 01:33:25,125 we have not purposely blacked 2156 01:33:25,125 --> 01:33:26,999 anyone out or cut service and we 2157 01:33:26,999 --> 01:33:28,876 continue to not charge late fees 2158 01:33:28,876 --> 01:33:31,375 or report people to credit 2159 01:33:31,375 --> 01:33:32,834 bureaus. So just wanted to 2160 01:33:32,834 --> 01:33:34,459 introduce george, and there will 2161 01:33:34,459 --> 01:33:36,999 be a couple of other presenters 2162 01:33:36,999 --> 01:33:37,209 with him. 2163 01:33:37,209 --> 01:33:38,584 >>comm. Nicole neeman brady: 2164 01:33:38,584 --> 01:33:42,184 water, as well. You said power. 2165 01:33:44,209 --> 01:33:46,609 >>nancy sutley: that's correct. 2166 01:33:48,830 --> 01:33:48,999 >>speaker: good morning 2167 01:33:48,999 --> 01:33:50,626 commissioners. Hopeful you can 2168 01:33:50,626 --> 01:33:53,501 hear me. Thank you for time to 2169 01:33:53,501 --> 01:33:54,999 provide this presentation on 2170 01:33:54,999 --> 01:33:57,399 customer bill efforts and 2171 01:33:58,876 --> 01:34:00,250 director of legislative affairs 2172 01:34:00,250 --> 01:34:01,999 and intergovernmental affairs 2173 01:34:01,999 --> 01:34:03,167 will provide legislative 2174 01:34:03,167 --> 01:34:06,167 updates, and senior gm for 2175 01:34:06,209 --> 01:34:07,167 corporate strategy and 2176 01:34:07,167 --> 01:34:09,567 communications will provide a 2177 01:34:10,375 --> 01:34:11,709 presentation on outreach 2178 01:34:11,709 --> 01:34:12,667 efforts. 2179 01:34:12,667 --> 01:34:14,626 the pandemic impacted our 2180 01:34:14,626 --> 01:34:15,501 customers in a number of 2181 01:34:15,501 --> 01:34:17,542 significant ways, one of which 2182 01:34:17,542 --> 01:34:19,876 is with utility bills causing 2183 01:34:19,876 --> 01:34:21,999 many to fall behind with their 2184 01:34:21,999 --> 01:34:24,999 bills impact was felt by 2185 01:34:26,709 --> 01:34:28,209 segments from residential to 2186 01:34:28,209 --> 01:34:30,830 commercial industrial and 2187 01:34:30,830 --> 01:34:32,830 low-income customers. Recognize 2188 01:34:33,167 --> 01:34:35,999 the work, and especially for 2189 01:34:35,999 --> 01:34:37,459 customers to manage water and 2190 01:34:37,459 --> 01:34:39,292 power bills and avoiding 2191 01:34:39,292 --> 01:34:41,167 collections. Recovery doesn't 2192 01:34:41,167 --> 01:34:43,542 mean going back to how we 2193 01:34:43,542 --> 01:34:45,830 previously operated which is why 2194 01:34:45,830 --> 01:34:48,830 we have not collected shutoffs 2195 01:34:50,375 --> 01:34:53,375 even though the moratorium ended 2196 01:34:53,459 --> 01:34:55,999 april 1st. We want to ensure 2197 01:34:55,999 --> 01:34:57,834 every customer has equitable 2198 01:34:57,834 --> 01:34:59,375 access to water and power 2199 01:34:59,375 --> 01:35:00,751 understanding the needs of 2200 01:35:00,751 --> 01:35:01,918 customers in communities and 2201 01:35:01,918 --> 01:35:03,918 industries and understanding 2202 01:35:04,918 --> 01:35:06,501 challenges that they face and 2203 01:35:06,501 --> 01:35:08,292 utilizing billable services. 2204 01:35:08,292 --> 01:35:11,892 this requires us to invest in 2205 01:35:20,459 --> 01:35:22,125 understanding customer needs, 2206 01:35:22,125 --> 01:35:23,501 providing tools and information 2207 01:35:23,501 --> 01:35:24,542 and implementing new programs 2208 01:35:24,542 --> 01:35:26,709 and services. We are doing this 2209 01:35:26,709 --> 01:35:29,000 by providing customer feedback 2210 01:35:29,000 --> 01:35:31,420 and input from community and 2211 01:35:31,420 --> 01:35:33,250 labor partners and collaborating 2212 01:35:33,250 --> 01:35:35,501 with local federal and state 2213 01:35:35,501 --> 01:35:37,709 agencies to identify and define 2214 01:35:37,709 --> 01:35:41,309 changes we have compiled ann sis 2215 01:35:41,959 --> 01:35:43,999 to share today including 2216 01:35:43,999 --> 01:35:45,584 customer service related 2217 01:35:45,584 --> 01:35:47,830 information insights from 2218 01:35:47,830 --> 01:35:48,250 surveys and interactions 2219 01:35:48,250 --> 01:35:50,650 information from partners and 2220 01:35:50,751 --> 01:35:51,626 community-based organizations 2221 01:35:51,626 --> 01:35:54,000 research institutes and sister 2222 01:35:54,000 --> 01:35:57,600 agencies, and u.s. Water line 2223 01:35:58,834 --> 01:36:00,751 study that was recently 2224 01:36:00,751 --> 01:36:02,751 completed preventing shutoffs 2225 01:36:02,876 --> 01:36:05,876 for water customers and elements 2226 01:36:05,918 --> 01:36:07,918 that helped shape our 2227 01:36:07,918 --> 01:36:09,918 understanding of challenges 2228 01:36:10,834 --> 01:36:12,292 customers are facing and our 2229 01:36:12,292 --> 01:36:13,751 priorities. 2230 01:36:13,751 --> 01:36:15,167 the ability for customers to 2231 01:36:15,167 --> 01:36:16,667 manage the water and power bills 2232 01:36:16,667 --> 01:36:18,834 was significantly disrupted by 2233 01:36:18,834 --> 01:36:20,250 the pandemic prior to the 2234 01:36:20,250 --> 01:36:22,420 pandemic our overall residential 2235 01:36:22,420 --> 01:36:25,642 water and power arrears were at 2236 01:36:26,167 --> 01:36:28,167 $85 million down from 150 2237 01:36:28,375 --> 01:36:29,999 million right after billing 2238 01:36:29,999 --> 01:36:32,399 system issues occurred however 2239 01:36:32,417 --> 01:36:35,417 50% higher before the new system 2240 01:36:36,420 --> 01:36:39,542 was put in. The bills jumped to 2241 01:36:39,542 --> 01:36:40,999 $380 million in december 2021 2242 01:36:40,999 --> 01:36:43,999 and dropped to 170 million in 2243 01:36:46,709 --> 01:36:47,999 the early part of this year 2244 01:36:47,999 --> 01:36:50,918 however climbed back to over 225 2245 01:36:50,918 --> 01:36:52,751 million highlighting customer's 2246 01:36:52,751 --> 01:36:54,751 need for further assistance and 2247 01:36:54,751 --> 01:36:56,292 support. 2248 01:36:56,292 --> 01:36:58,417 the bill relief funds that we 2249 01:36:58,417 --> 01:37:00,000 were able to get from the state 2250 01:37:00,000 --> 01:37:01,375 earlier this year were a 2251 01:37:01,375 --> 01:37:03,775 tremendous help for customers. 2252 01:37:03,999 --> 01:37:06,292 totaling over $330 million for 2253 01:37:06,292 --> 01:37:08,167 water, electric, and sewer bills 2254 01:37:08,167 --> 01:37:10,125 and were primarily applied to 2255 01:37:10,125 --> 01:37:11,999 nearly 300,000 residential 2256 01:37:11,999 --> 01:37:14,420 accounts through the california 2257 01:37:14,420 --> 01:37:15,792 arrears payment program or cap, 2258 01:37:15,792 --> 01:37:18,792 and the california water and 2259 01:37:18,999 --> 01:37:20,334 wastewater arrearage payment 2260 01:37:20,334 --> 01:37:22,734 program, or what's called 2261 01:37:24,584 --> 01:37:26,999 cwwapp. The state along with 2262 01:37:26,999 --> 01:37:28,999 other relief efforts were 2263 01:37:28,999 --> 01:37:30,420 significant however didn't 2264 01:37:30,420 --> 01:37:31,834 address the long-standing 2265 01:37:31,834 --> 01:37:33,626 disparity in arrears across 2266 01:37:33,626 --> 01:37:34,709 communities that we serve. 2267 01:37:34,709 --> 01:37:36,375 before the pandemic areas such 2268 01:37:36,375 --> 01:37:37,999 as south los angeles and harbor 2269 01:37:37,999 --> 01:37:40,999 had 20 to 30% of residents if 2270 01:37:40,999 --> 01:37:43,250 arrears and this continued post 2271 01:37:43,250 --> 01:37:45,650 state relief highlighting the 2272 01:37:46,459 --> 01:37:48,542 numbers of communities that have 2273 01:37:48,542 --> 01:37:50,942 significant need for assistance. 2274 01:37:53,501 --> 01:37:55,542 75% of low-income customers were 2275 01:37:55,542 --> 01:37:57,417 able to stay current with their 2276 01:37:57,417 --> 01:38:00,542 water and power bills but with 2277 01:38:00,542 --> 01:38:03,542 the pandemic dropping to 65% for 2278 01:38:03,999 --> 01:38:06,830 life line customers for 2279 01:38:06,830 --> 01:38:09,830 customers older than 60 at about 2280 01:38:09,709 --> 01:38:12,109 80%. There are 20 to 35% who 2281 01:38:13,709 --> 01:38:15,709 need further assistance. 2282 01:38:16,501 --> 01:38:18,292 even though this segment 2283 01:38:18,292 --> 01:38:19,542 represents approximately 15% of 2284 01:38:19,542 --> 01:38:21,459 all residential customers, they 2285 01:38:21,459 --> 01:38:22,999 do represent a smaller portion 2286 01:38:22,999 --> 01:38:25,830 in terms of energy and water 2287 01:38:25,830 --> 01:38:27,830 consumption, approximately 10% 2288 01:38:27,250 --> 01:38:29,626 on the power side and 5% on the 2289 01:38:29,626 --> 01:38:31,626 water side. 2290 01:38:32,459 --> 01:38:36,420 so this, water side, which is a 2291 01:38:36,420 --> 01:38:38,250 lower ratio than the power, 2292 01:38:38,250 --> 01:38:40,501 primarily due to multi-family 2293 01:38:40,501 --> 01:38:43,501 water services are mass meters 2294 01:38:46,709 --> 01:38:49,109 and billed through landlord. 2295 01:38:49,959 --> 01:38:51,830 understanding our customers need 2296 01:38:51,830 --> 01:38:54,683 further support and we need to 2297 01:38:56,417 --> 01:38:57,876 update services and programs 2298 01:38:57,876 --> 01:38:58,999 focusing on three areas 2299 01:38:58,999 --> 01:39:00,999 additional relief, affordability 2300 01:39:00,999 --> 01:39:02,751 programs, and support and 2301 01:39:02,751 --> 01:39:03,999 accessible, and I'll review 2302 01:39:03,999 --> 01:39:05,999 these focus areas in the next 2303 01:39:05,999 --> 01:39:07,751 few slides. 2304 01:39:07,751 --> 01:39:10,709 so, in addition to the cap and 2305 01:39:10,709 --> 01:39:13,709 the cwwapp programs we have 2306 01:39:13,999 --> 01:39:15,751 worked with state, local, and 2307 01:39:15,751 --> 01:39:16,626 community organizations and 2308 01:39:16,626 --> 01:39:18,334 other third parties to 2309 01:39:18,334 --> 01:39:20,734 facilitate further relief to 2310 01:39:21,167 --> 01:39:23,567 customers. To date $20 million 2311 01:39:24,959 --> 01:39:26,292 primarily through the cares 2312 01:39:26,292 --> 01:39:28,999 program implemented early in the 2313 01:39:28,999 --> 01:39:31,999 pandemic housing is key state 2314 01:39:32,830 --> 01:39:34,830 programs and low-income 2315 01:39:34,584 --> 01:39:35,999 household energy and water 2316 01:39:35,999 --> 01:39:37,292 assistance programs which can 2317 01:39:37,292 --> 01:39:38,999 provide up to $3,000 for power 2318 01:39:38,999 --> 01:39:41,125 bills and $2,000 for water 2319 01:39:41,125 --> 01:39:43,525 bills. With our outreach 2320 01:39:43,751 --> 01:39:45,667 engagement efforts which joel 2321 01:39:45,667 --> 01:39:48,250 the discuss we're trying to get 2322 01:39:48,250 --> 01:39:51,167 well I heap and web applications 2323 01:39:51,167 --> 01:39:53,417 to significant increase we 2324 01:39:53,417 --> 01:39:55,667 launched our customer sections 2325 01:39:55,667 --> 01:39:58,420 survey program earlier this year 2326 01:39:58,420 --> 01:40:00,420 over 50,000 targeted and 2327 01:40:00,876 --> 01:40:02,709 incentive thousand customers 2328 01:40:02,709 --> 01:40:05,109 participated, and we received 2329 01:40:05,292 --> 01:40:07,999 approximately seven and a half 2330 01:40:07,999 --> 01:40:10,999 comments, and budgeted into a 2331 01:40:11,167 --> 01:40:13,334 research panel focused on life 2332 01:40:13,334 --> 01:40:15,734 line customers. We're working 2333 01:40:16,584 --> 01:40:18,709 with the information technology 2334 01:40:18,709 --> 01:40:20,167 and financial service teams to 2335 01:40:20,167 --> 01:40:21,209 implement further programs that 2336 01:40:21,209 --> 01:40:24,125 can provide up to another 2337 01:40:24,125 --> 01:40:25,709 $114 million in customer relief. 2338 01:40:25,709 --> 01:40:27,501 these are the items in the 2339 01:40:27,501 --> 01:40:29,901 works, but we're pursuing 2340 01:40:30,000 --> 01:40:31,584 further relief funds at the 2341 01:40:31,584 --> 01:40:33,999 state and federal levels which 2342 01:40:33,999 --> 01:40:36,399 matt will discuss later. 2343 01:40:37,334 --> 01:40:38,999 to supplement these relief 2344 01:40:38,999 --> 01:40:41,830 efforts, we have and are working 2345 01:40:41,830 --> 01:40:43,334 on programs to further help 2346 01:40:43,334 --> 01:40:45,876 customers manage their water and 2347 01:40:45,876 --> 01:40:47,334 power bills streamlining the 2348 01:40:47,334 --> 01:40:50,125 application process for ez save, 2349 01:40:50,125 --> 01:40:52,420 formerly low income life 2350 01:40:52,420 --> 01:40:55,420 discount program led to a 25 2351 01:40:58,999 --> 01:41:00,375 improvement in application 2352 01:41:00,375 --> 01:41:02,375 acceptance rate and 21,000 2353 01:41:03,792 --> 01:41:05,250 customers being rolled over from 2354 01:41:05,250 --> 01:41:08,250 the past year. In addition 2355 01:41:08,501 --> 01:41:10,999 we're also the first utility to 2356 01:41:10,999 --> 01:41:13,125 incorporate arrears into level 2357 01:41:13,125 --> 01:41:14,999 pay which allows customers to 2358 01:41:14,999 --> 01:41:17,399 address last bills while 2359 01:41:17,918 --> 01:41:20,918 managing future bills we expect 2360 01:41:21,709 --> 01:41:24,375 this to be great help to 2361 01:41:24,375 --> 01:41:26,775 customers, doubled our payment 2362 01:41:28,000 --> 01:41:29,876 arrangement options to discount 2363 01:41:29,876 --> 01:41:30,876 customers also working to 2364 01:41:30,876 --> 01:41:32,542 provide additional flexibility 2365 01:41:32,542 --> 01:41:34,542 and ability for online sign ups 2366 01:41:34,542 --> 01:41:36,375 for these. 2367 01:41:36,375 --> 01:41:38,626 so, we recognize that customer 2368 01:41:38,626 --> 01:41:40,918 support is strongly dependent on 2369 01:41:40,918 --> 01:41:43,318 customer access to sable 2370 01:41:45,792 --> 01:41:48,192 available programs to services, 2371 01:41:48,999 --> 01:41:51,000 through languages, entities and 2372 01:41:51,000 --> 01:41:52,250 channels they feel comfortable 2373 01:41:52,250 --> 01:41:53,459 with. The one of the challenges 2374 01:41:53,459 --> 01:41:54,999 we have identified is that 2375 01:41:54,999 --> 01:41:56,250 customers are often getting 2376 01:41:56,250 --> 01:41:58,250 information piecemeal whether 2377 01:41:58,334 --> 01:42:00,959 based on outreach or based on 2378 01:42:00,959 --> 01:42:02,751 inquiry focus. In january this 2379 01:42:02,751 --> 01:42:05,420 year we piloted the customer 2380 01:42:05,420 --> 01:42:06,501 consultations program to conduct 2381 01:42:06,501 --> 01:42:07,709 one-on-one assessment of 2382 01:42:07,709 --> 01:42:09,709 customer needs, identifying 2383 01:42:09,792 --> 01:42:10,834 applicable programs and walking 2384 01:42:10,834 --> 01:42:12,375 through the enrollment process. 2385 01:42:12,375 --> 01:42:14,459 we scheduled these sessions with 2386 01:42:14,459 --> 01:42:18,590 customers, and we do our account 2387 01:42:18,250 --> 01:42:20,876 research ahead of time and 2388 01:42:20,876 --> 01:42:21,999 prepare for the session and 2389 01:42:21,999 --> 01:42:24,250 spend an hour and a half with 2390 01:42:24,250 --> 01:42:26,959 each of these customers. Pilot 2391 01:42:26,959 --> 01:42:28,959 with limited service based on 2392 01:42:28,959 --> 01:42:30,959 positive feedback and 2393 01:42:31,167 --> 01:42:32,876 participation, we are working on 2394 01:42:32,876 --> 01:42:33,999 expanding the service with 2395 01:42:33,999 --> 01:42:35,459 initial focus on low-income 2396 01:42:35,459 --> 01:42:36,626 customers and expanding to all 2397 01:42:36,626 --> 01:42:37,918 residential customers and 2398 01:42:37,918 --> 01:42:39,999 eventual to small and micro 2399 01:42:39,999 --> 01:42:41,459 businesses. 2400 01:42:41,459 --> 01:42:44,584 we just completed an rfp process 2401 01:42:44,584 --> 01:42:46,250 to establish four pilot grants 2402 01:42:46,250 --> 01:42:48,650 for community outreach in 2403 01:42:48,834 --> 01:42:50,834 disadvantaged communities, 2404 01:42:52,584 --> 01:42:54,984 through deployment of community 2405 01:42:55,501 --> 01:42:57,901 outreach workers and anticipate 2406 01:42:58,751 --> 01:43:01,751 engagement in feedback. We also 2407 01:43:05,459 --> 01:43:07,999 established mous with the cbos 2408 01:43:07,999 --> 01:43:11,599 who administered the well I heap 2409 01:43:11,999 --> 01:43:14,999 programs to ensure customer data 2410 01:43:15,292 --> 01:43:17,692 facilitation and enrollment for 2411 01:43:18,792 --> 01:43:20,999 potential help to customers 2412 01:43:20,999 --> 01:43:22,999 we're working on additional 2413 01:43:22,999 --> 01:43:23,999 initiatives to newspaper 2414 01:43:23,999 --> 01:43:26,399 customer support and accessible 2415 01:43:27,209 --> 01:43:29,918 an important one is customer 2416 01:43:29,918 --> 01:43:31,709 segmentation and predictive 2417 01:43:31,709 --> 01:43:33,542 analytics critical for us to 2418 01:43:33,542 --> 01:43:35,942 understand customer needs to 2419 01:43:35,999 --> 01:43:37,999 better align support efforts 2420 01:43:37,999 --> 01:43:40,999 with each service in programs, 2421 01:43:42,292 --> 01:43:43,999 rather than just being 2422 01:43:43,999 --> 01:43:45,999 responsive. We're working on 2423 01:43:45,999 --> 01:43:47,999 assistance with defining 2424 01:43:48,000 --> 01:43:50,000 segmentation strategies and 2425 01:43:50,292 --> 01:43:51,876 implementation approach it was 2426 01:43:51,876 --> 01:43:53,125 scheduled to be presented at 2427 01:43:53,125 --> 01:43:55,626 this meeting but we'll be 2428 01:43:55,626 --> 01:43:56,999 bringing it back at the next 2429 01:43:56,999 --> 01:43:59,399 meeting. We're releasing rfp 2430 01:44:02,250 --> 01:44:03,999 october 5th to replace our 2431 01:44:03,999 --> 01:44:06,375 customer engagement platform and 2432 01:44:06,375 --> 01:44:08,334 facilitate engagement and the 2433 01:44:08,334 --> 01:44:10,125 contact center to provide team 2434 01:44:10,125 --> 01:44:13,725 members with a view of customer 2435 01:44:19,999 --> 01:44:20,334 call response. 2436 01:44:20,334 --> 01:44:21,375 >>comm. Nicole neeman brady: 2437 01:44:21,375 --> 01:44:23,584 when a customer calls into the 2438 01:44:23,584 --> 01:44:25,626 contact center it's the database 2439 01:44:25,626 --> 01:44:27,751 that the employee is working -- 2440 01:44:27,751 --> 01:44:29,209 could you just explain? 2441 01:44:29,209 --> 01:44:30,501 >>speaker: sure. There's a 2442 01:44:30,501 --> 01:44:32,959 couple of components one is the 2443 01:44:32,959 --> 01:44:34,501 automated call tree, like, when 2444 01:44:34,501 --> 01:44:36,667 you call, it helps route and 2445 01:44:36,667 --> 01:44:38,792 identify, and there is some 2446 01:44:38,792 --> 01:44:40,792 self-service capabilities but 2447 01:44:43,834 --> 01:44:47,375 we're not going to force route 2448 01:44:47,375 --> 01:44:50,975 into that, then the other is 2449 01:44:52,334 --> 01:44:55,334 support our customers will be 2450 01:44:55,876 --> 01:44:57,709 able to access customer 2451 01:44:57,709 --> 01:44:59,876 information rather than toggling 2452 01:44:59,876 --> 01:45:01,876 between 12 different ones 2453 01:45:01,999 --> 01:45:03,584 they're able to access 2454 01:45:03,584 --> 01:45:05,584 information through which is 2455 01:45:05,584 --> 01:45:06,999 then pulling information from 2456 01:45:06,999 --> 01:45:07,542 the background. 2457 01:45:07,542 --> 01:45:08,999 >>comm. Nicole neeman brady: 2458 01:45:08,999 --> 01:45:10,999 that wonderful. 2459 01:45:27,167 --> 01:45:28,542 >>speaker: a key part of our 2460 01:45:28,542 --> 01:45:30,501 customer engagement efforts is 2461 01:45:30,501 --> 01:45:32,876 our 14 centers we have 2462 01:45:32,876 --> 01:45:34,751 throughout the cities, and in 2463 01:45:34,751 --> 01:45:36,626 communities that have high 2464 01:45:36,626 --> 01:45:37,999 densities of customers in 2465 01:45:37,999 --> 01:45:40,501 arrears we have been upgrading 2466 01:45:40,501 --> 01:45:42,709 these centers to be conducive 2467 01:45:42,709 --> 01:45:44,667 for customer engagement support 2468 01:45:44,667 --> 01:45:46,999 and are fully reopening centers 2469 01:45:46,999 --> 01:45:49,375 for walk I knows and ensuring 2470 01:45:49,375 --> 01:45:51,775 safety concerns are addressed. 2471 01:45:51,876 --> 01:45:53,420 customer service is establishing 2472 01:45:53,420 --> 01:45:54,999 an accessible team that will be 2473 01:45:54,999 --> 01:45:56,999 in place by the end of this year 2474 01:45:56,999 --> 01:45:58,420 focussed on identifying and 2475 01:45:58,420 --> 01:45:59,876 addressing barriers and issues 2476 01:45:59,876 --> 01:46:01,209 that customers face while 2477 01:46:01,209 --> 01:46:02,834 engaging with us using our 2478 01:46:02,834 --> 01:46:04,000 services or participating in 2479 01:46:04,000 --> 01:46:05,959 available programs. 2480 01:46:05,959 --> 01:46:07,501 we're also expanding our 2481 01:46:07,501 --> 01:46:08,876 customer research efforts and 2482 01:46:08,876 --> 01:46:10,209 establishing a customer panel 2483 01:46:10,209 --> 01:46:11,999 specific to low-income customers 2484 01:46:11,999 --> 01:46:13,209 and those in disadvantaged 2485 01:46:13,209 --> 01:46:14,584 communities, which will further 2486 01:46:14,584 --> 01:46:16,292 help us in understanding the 2487 01:46:16,292 --> 01:46:18,542 needs and to get feedback on 2488 01:46:18,542 --> 01:46:20,542 current and future programs and 2489 01:46:20,542 --> 01:46:22,942 services. And lastly we're 2490 01:46:23,420 --> 01:46:24,167 expanding language support 2491 01:46:24,167 --> 01:46:26,567 across all customer touch 2492 01:46:27,830 --> 01:46:29,830 points. 2493 01:46:29,626 --> 01:46:32,375 so these efforts, and others, 2494 01:46:32,375 --> 01:46:34,918 are key to ladwp near-term, 2495 01:46:34,918 --> 01:46:36,918 long-term commitments these 2496 01:46:37,209 --> 01:46:38,959 commitments involve factors and 2497 01:46:38,959 --> 01:46:41,830 considerations such as equity 2498 01:46:41,830 --> 01:46:43,483 center reach and research 2499 01:46:43,834 --> 01:46:45,250 focussed on the discussion we'll 2500 01:46:45,250 --> 01:46:45,999 focus on management 2501 01:46:45,999 --> 01:46:47,751 consideration and there is data 2502 01:46:47,751 --> 01:46:50,151 and insight on collections. 2503 01:46:50,375 --> 01:46:52,667 so, we have not collected any -- 2504 01:46:52,667 --> 01:46:54,125 we have not conducted any 2505 01:46:54,125 --> 01:46:55,999 collection activities or 2506 01:46:55,999 --> 01:46:57,709 specifically any shut off since 2507 01:46:57,709 --> 01:47:00,109 march of 2020. However looking 2508 01:47:00,209 --> 01:47:03,209 at the thee years prior 77,000 2509 01:47:04,542 --> 01:47:06,709 residential customers were shut 2510 01:47:06,709 --> 01:47:08,834 off for non-payment, 50,000 for 2511 01:47:08,834 --> 01:47:10,834 power, nearly 12 for water and 2512 01:47:10,834 --> 01:47:12,834 another 12,000 for water and 2513 01:47:12,834 --> 01:47:15,234 power. These beings nearly 40% 2514 01:47:15,292 --> 01:47:18,830 were shut off more than once. 2515 01:47:18,830 --> 01:47:19,959 for the same period, comparing 2516 01:47:19,959 --> 01:47:22,501 us to other nearby large 2517 01:47:22,501 --> 01:47:24,999 utilities our shut off rate of 2518 01:47:24,999 --> 01:47:27,000 2.7% was at the bottom of the 2519 01:47:27,000 --> 01:47:30,000 range with only socalgas being 2520 01:47:30,125 --> 01:47:32,999 lower than 2% however we were 2521 01:47:32,999 --> 01:47:36,599 far less than sce around 9% and 2522 01:47:37,709 --> 01:47:40,417 pg&e around 4 to 5%. Even 2523 01:47:40,417 --> 01:47:42,667 though our shut off rates are 2524 01:47:42,667 --> 01:47:45,667 historic's lower we are striving 2525 01:47:46,918 --> 01:47:51,718 for shut off as I last resort is 2526 01:47:52,501 --> 01:47:54,901 minimizing impact. In 2019 a 2527 01:47:56,375 --> 01:47:58,375 highlighted correlation of 2528 01:47:59,918 --> 01:48:01,918 disconnections in demographic 2529 01:48:01,999 --> 01:48:03,999 and socio-economic factors 2530 01:48:04,459 --> 01:48:06,417 in-house holds in latino and 2531 01:48:06,417 --> 01:48:08,417 plaque residential, focusing 2532 01:48:09,792 --> 01:48:11,459 support and engagement efforts. 2533 01:48:11,459 --> 01:48:14,501 from a median income view we're 2534 01:48:14,501 --> 01:48:16,901 seeing lowest income households 2535 01:48:16,918 --> 01:48:18,918 making less than $50,000 2536 01:48:18,999 --> 01:48:21,542 annually are nearly twice more 2537 01:48:21,542 --> 01:48:24,792 likely to shut off than those 2538 01:48:24,792 --> 01:48:26,792 households making over $100,000. 2539 01:48:30,420 --> 01:48:33,420 from an ethnicity or race 2540 01:48:33,501 --> 01:48:35,501 perspective, communities primary 2541 01:48:35,999 --> 01:48:37,999 black or african american shut 2542 01:48:37,999 --> 01:48:39,999 off rate of 8% and hispanic 2543 01:48:39,999 --> 01:48:42,399 communities 7% compared to other 2544 01:48:42,584 --> 01:48:43,959 communities that range from 5 to 2545 01:48:43,959 --> 01:48:46,359 3, to 3 and a half%. 2546 01:48:47,542 --> 01:48:49,751 in addition to the number of 2547 01:48:49,751 --> 01:48:51,250 shutoffs it's important to look 2548 01:48:51,250 --> 01:48:53,667 at the duration of shut offs 2549 01:48:53,667 --> 01:48:56,667 it's pretty granular but a 2550 01:48:56,876 --> 01:48:58,999 couple of key points almost half 2551 01:48:58,999 --> 01:49:00,751 were able to restore service 2552 01:49:00,751 --> 01:49:03,375 within a day but a third took 2553 01:49:03,375 --> 01:49:06,375 more than a day, quarter 2554 01:49:07,459 --> 01:49:09,834 restored within three days but 2555 01:49:09,834 --> 01:49:12,250 4% taking longer than two months 2556 01:49:12,250 --> 01:49:13,999 and about 20% who did not 2557 01:49:13,999 --> 01:49:16,399 restore and just abandoned 2558 01:49:18,999 --> 01:49:19,375 service. 2559 01:49:19,375 --> 01:49:20,000 >>comm. Nicole neeman brady: 2560 01:49:20,000 --> 01:49:22,830 you can tell us the total 2561 01:49:22,830 --> 01:49:23,999 population? 2562 01:49:23,999 --> 01:49:26,399 >>speaker: based on the 77,000 2563 01:49:26,999 --> 01:49:28,751 of residential shutoffs that 2564 01:49:28,751 --> 01:49:31,751 were done during that period. 2565 01:49:33,834 --> 01:49:36,000 looking at the community level, 2566 01:49:36,000 --> 01:49:37,999 we see disadvantaged communities 2567 01:49:37,999 --> 01:49:40,125 based on calenviroscreen where 2568 01:49:40,125 --> 01:49:42,542 the higher the score the more 2569 01:49:42,542 --> 01:49:43,584 disadvantaged the community 2570 01:49:43,584 --> 01:49:45,667 based on shutoffs between 2017 2571 01:49:45,667 --> 01:49:47,667 through 2020 highest values 2572 01:49:48,501 --> 01:49:50,830 correlated to restoration time 2573 01:49:50,830 --> 01:49:51,918 to nearly a full day. Looking 2574 01:49:51,918 --> 01:49:55,518 at this from a household income 2575 01:49:55,999 --> 01:49:58,999 view those making less than 2576 01:49:58,999 --> 01:50:00,375 50,000 had restoration times 2577 01:50:00,375 --> 01:50:02,459 that were nearly three times to 2578 01:50:02,459 --> 01:50:04,859 those making over $50,000. From 2579 01:50:04,959 --> 01:50:07,359 22 hours to around 7 to 8. 2580 01:50:08,501 --> 01:50:10,834 we also saw that predominantly 2581 01:50:10,834 --> 01:50:13,234 black, hispanic, and asian 2582 01:50:13,250 --> 01:50:15,375 communities had 3 to 4 times 2583 01:50:15,375 --> 01:50:17,775 longer shutoffs than other 2584 01:50:17,834 --> 01:50:19,834 areas. 2585 01:50:20,000 --> 01:50:21,542 another finding that we feel is 2586 01:50:21,542 --> 01:50:23,667 personality to look at is that 2587 01:50:23,667 --> 01:50:25,459 of the nearly 50,000 customers 2588 01:50:25,459 --> 01:50:27,999 for shut off, looking at a short 2589 01:50:27,999 --> 01:50:30,399 period than before, 2018 to 2590 01:50:32,209 --> 01:50:34,209 2019, only 1700 had taken 2591 01:50:35,459 --> 01:50:37,250 advantage of low cost efficiency 2592 01:50:37,250 --> 01:50:39,830 programs and only quarter or 2593 01:50:39,830 --> 01:50:40,999 less had signed up for some 2594 01:50:40,999 --> 01:50:43,459 payment program or gotten well I 2595 01:50:43,459 --> 01:50:46,459 heap relief available. This is 2596 01:50:46,792 --> 01:50:50,392 a snapshot but is indicative of 2597 01:50:51,667 --> 01:50:53,667 engagement levels where 2598 01:50:53,667 --> 01:50:54,918 customers were struggling to pay 2599 01:50:54,918 --> 01:50:57,918 their bills, would not have 2600 01:50:58,626 --> 01:51:00,417 presented shut off but would 2601 01:51:00,417 --> 01:51:03,830 have help in the short-term and 2602 01:51:03,830 --> 01:51:05,483 long-term to better manage. 2603 01:51:07,667 --> 01:51:09,834 since the end of the moratorium 2604 01:51:09,834 --> 01:51:11,959 six months ago we have not shut 2605 01:51:11,959 --> 01:51:13,918 off any customers but we have 2606 01:51:13,918 --> 01:51:15,584 been focusing on addressing 2607 01:51:15,584 --> 01:51:17,542 customer impacts and helping 2608 01:51:17,542 --> 01:51:18,999 vulnerable customers to manage 2609 01:51:18,999 --> 01:51:20,792 past bills carefully 2610 01:51:20,792 --> 01:51:23,192 constructing programs tools and 2611 01:51:23,250 --> 01:51:25,501 mechanisms to help manage future 2612 01:51:25,501 --> 01:51:26,751 bills in addition to those we 2613 01:51:26,751 --> 01:51:29,751 have managed a number of 2614 01:51:29,751 --> 01:51:31,626 immediate policy and process 2615 01:51:31,626 --> 01:51:33,751 changes that we're implementing 2616 01:51:33,751 --> 01:51:34,999 to facilitate restorations and 2617 01:51:34,999 --> 01:51:36,834 minimize impacts of shutoffs 2618 01:51:36,834 --> 01:51:38,542 based on data analysis, feedback 2619 01:51:38,542 --> 01:51:39,999 we have received from customers 2620 01:51:39,999 --> 01:51:41,999 directly and community partners 2621 01:51:41,999 --> 01:51:44,375 and seen in studies such as the 2622 01:51:44,375 --> 01:51:46,459 u.s. Water line study. We have 2623 01:51:46,459 --> 01:51:48,459 historically suspended shutoffs 2624 01:51:48,459 --> 01:51:50,167 when temperatures rose higher 2625 01:51:50,167 --> 01:51:52,567 than 100 degrees. However we're 2626 01:51:52,999 --> 01:51:55,399 aligning better with the 2627 01:51:55,999 --> 01:51:57,751 excessive heat warnings and 2628 01:51:57,751 --> 01:51:59,292 based on those rather than just 2629 01:51:59,292 --> 01:52:01,834 the 100 degrees. This may help 2630 01:52:01,834 --> 01:52:03,834 minimize impacts. Suspending 2631 01:52:05,792 --> 01:52:08,192 reconnection fees on shutoffs, 2632 01:52:13,876 --> 01:52:17,476 to make sure customers have time 2633 01:52:19,999 --> 01:52:22,399 during extended outages, and 2634 01:52:23,999 --> 01:52:25,999 once we're on-site and have 2635 01:52:25,999 --> 01:52:27,584 completed shut off we required 2636 01:52:27,584 --> 01:52:29,984 full payment. We're also 2637 01:52:30,209 --> 01:52:32,209 applying the multi-language 2638 01:52:32,417 --> 01:52:33,918 notification requirements for 2639 01:52:33,918 --> 01:52:35,999 water service shutoffs to all 2640 01:52:35,999 --> 01:52:37,250 services which will help in 2641 01:52:37,250 --> 01:52:39,250 increasing engagement. 2642 01:52:41,876 --> 01:52:44,876 to ensure shutoffs are last 2643 01:52:44,999 --> 01:52:47,918 resort we're ramping up outreach 2644 01:52:47,918 --> 01:52:50,318 efforts, continuing to develop 2645 01:52:51,830 --> 01:52:51,959 communication and outreach and 2646 01:52:51,959 --> 01:52:53,501 partnering to increase awareness 2647 01:52:53,501 --> 01:52:55,830 in the programs and being 2648 01:52:55,830 --> 01:52:57,420 proactive with customers who are 2649 01:52:57,420 --> 01:52:58,751 past due to identify engagement 2650 01:52:58,751 --> 01:53:00,292 and identify options available. 2651 01:53:00,292 --> 01:53:02,692 and implement changes to 2652 01:53:02,999 --> 01:53:04,999 minimize restoration periods. 2653 01:53:06,375 --> 01:53:08,375 since moratorium implemented 2654 01:53:10,830 --> 01:53:11,876 april 1st, we have not conducted 2655 01:53:11,876 --> 01:53:15,000 any shutoffs but did initiate a 2656 01:53:15,000 --> 01:53:17,876 gradual ramp up of collects from 2657 01:53:17,876 --> 01:53:20,584 april until now we have 2658 01:53:20,584 --> 01:53:22,584 conducted outreach to ensure 2659 01:53:22,584 --> 01:53:24,000 customers are aware that the 2660 01:53:24,000 --> 01:53:25,876 moratorium has ended. We have 2661 01:53:25,876 --> 01:53:28,000 put in past due notices, back 2662 01:53:28,000 --> 01:53:31,000 into -- which replaced the 2663 01:53:31,999 --> 01:53:34,292 payment reminders that were used 2664 01:53:34,292 --> 01:53:35,999 during the moratorium. Next 2665 01:53:35,999 --> 01:53:38,420 looking at three phases to 2666 01:53:38,420 --> 01:53:40,420 gradually start recollections, 2667 01:53:40,459 --> 01:53:42,667 with large commercial industrial 2668 01:53:42,667 --> 01:53:44,250 customers and then eventually 2669 01:53:44,250 --> 01:53:45,334 residential and low-income 2670 01:53:45,334 --> 01:53:47,542 residential next year. With 2671 01:53:47,542 --> 01:53:48,999 outreach efforts starting in 2672 01:53:48,999 --> 01:53:50,999 april and engagement efforts 2673 01:53:50,999 --> 01:53:53,375 underway, collections will start 2674 01:53:53,375 --> 01:53:54,999 for large commercial and 2675 01:53:54,999 --> 01:53:56,584 industrial segments in november 2676 01:53:56,584 --> 01:53:59,417 with a gradual phase in of other 2677 01:53:59,417 --> 01:54:00,876 segments leading to residential 2678 01:54:00,876 --> 01:54:02,420 collections starting in around 2679 01:54:02,420 --> 01:54:05,420 april of next year. Discount 2680 01:54:06,417 --> 01:54:07,667 residential collections will 2681 01:54:07,667 --> 01:54:11,267 start in may of 2023 however we 2682 01:54:11,709 --> 01:54:13,420 understand and recognize these 2683 01:54:13,420 --> 01:54:15,876 customers need extra time to 2684 01:54:15,876 --> 01:54:17,250 address bills long-term and 2685 01:54:17,250 --> 01:54:19,999 we're pursuing relief funds for 2686 01:54:19,999 --> 01:54:22,399 customers that make take 2687 01:54:22,918 --> 01:54:24,667 sometime to get. We will work 2688 01:54:24,667 --> 01:54:26,417 with customers and help through 2689 01:54:26,417 --> 01:54:27,999 collection activities through 2690 01:54:27,999 --> 01:54:28,501 september of 2023. 2691 01:54:28,501 --> 01:54:30,501 >>pres. Cynthia mcclain-hill: 2692 01:54:31,000 --> 01:54:33,334 when you say collection 2693 01:54:33,334 --> 01:54:36,334 activities, is that a euphemism 2694 01:54:37,584 --> 01:54:41,184 for moratoriums or is that just 2695 01:54:42,667 --> 01:54:43,999 collection activity short of 2696 01:54:43,999 --> 01:54:45,999 shut off? 2697 01:54:46,876 --> 01:54:47,959 >>speaker: collection activity 2698 01:54:47,959 --> 01:54:50,830 short of shut off. 2699 01:54:50,830 --> 01:54:51,999 [indiscernible] reminders. For 2700 01:54:51,999 --> 01:54:53,375 customers who sign up for a 2701 01:54:53,375 --> 01:54:55,125 payment arrangement or level 2702 01:54:55,125 --> 01:54:59,325 pay, receiving well I heap or li 2703 01:55:00,584 --> 01:55:02,584 pledge participating customers 2704 01:55:05,792 --> 01:55:08,792 since the end of moratorium 2705 01:55:10,375 --> 01:55:13,375 april 1st to september 2023 with 2706 01:55:15,876 --> 01:55:18,876 outreach ramping up, and will 2707 01:55:20,584 --> 01:55:21,751 continually reassess. 2708 01:55:21,751 --> 01:55:23,417 I'll turn it over to matt to 2709 01:55:23,417 --> 01:55:23,999 provide an update on the 2710 01:55:23,999 --> 01:55:25,999 legislative efforts. 2711 01:55:35,459 --> 01:55:36,918 >>speaker: I have a number of 2712 01:55:36,918 --> 01:55:39,626 updates as to what has 2713 01:55:39,626 --> 01:55:40,876 transpired to address the 2714 01:55:40,876 --> 01:55:42,626 concerns about arrearages for 2715 01:55:42,626 --> 01:55:44,751 our customers in the 2021 state 2716 01:55:44,751 --> 01:55:46,999 budget thanks to a coalition of 2717 01:55:46,999 --> 01:55:48,375 state utilities that came 2718 01:55:48,375 --> 01:55:50,420 together to make this a priority 2719 01:55:50,420 --> 01:55:53,642 for the legislature the cap and 2720 01:55:54,667 --> 01:55:56,792 programs were initiated using 2721 01:55:56,792 --> 01:55:59,192 federal funds and state 2722 01:56:00,000 --> 01:56:03,000 receiving, at the federal level 2723 01:56:05,000 --> 01:56:07,000 in 2021 we consolidated 2724 01:56:07,999 --> 01:56:09,626 appropriations act accredited 2725 01:56:09,626 --> 01:56:12,260 the programs covering federally 2726 01:56:15,876 --> 01:56:17,626 funded supplements to comfort 2727 01:56:17,626 --> 01:56:19,959 cost of water bills as well I 2728 01:56:19,959 --> 01:56:21,999 heap does for water bills but 2729 01:56:21,999 --> 01:56:24,399 does require repayment through 2730 01:56:24,417 --> 01:56:26,751 cbos in this year's state budget 2731 01:56:26,751 --> 01:56:28,918 the cap program was extended to 2732 01:56:28,918 --> 01:56:31,167 include debts through june of 2733 01:56:31,167 --> 01:56:33,420 2021 through december of 2021 2734 01:56:33,420 --> 01:56:35,442 and legislature added another 2735 01:56:35,959 --> 01:56:37,830 1.2 billion to the program to 2736 01:56:37,830 --> 01:56:38,999 cover cost of that expansion. 2737 01:56:38,999 --> 01:56:42,599 we, last month, tried with our 2738 01:56:42,876 --> 01:56:45,276 partners, particularly led by 2739 01:56:45,459 --> 01:56:48,459 ffpuc to have the program 2740 01:56:48,834 --> 01:56:50,125 similarly modified using 2741 01:56:50,125 --> 01:56:51,792 existing fun that remained at 2742 01:56:51,792 --> 01:56:53,375 the water board to cover the 2743 01:56:53,375 --> 01:56:55,775 june to december 2021 debts. 2744 01:56:56,125 --> 01:56:57,999 ultimately the legislature, in 2745 01:56:57,999 --> 01:57:00,292 the end of session chose not to 2746 01:57:00,292 --> 01:57:01,709 make changes to the program but 2747 01:57:01,709 --> 01:57:04,830 that money still remains at the 2748 01:57:04,830 --> 01:57:06,751 state water board so there is 2749 01:57:06,751 --> 01:57:08,751 $300 million of potential 2750 01:57:08,751 --> 01:57:10,167 funding relief available to us 2751 01:57:10,167 --> 01:57:11,667 which brings us to our next 2752 01:57:11,667 --> 01:57:13,792 steps, which will be to try to 2753 01:57:13,792 --> 01:57:17,375 get to -- get the legislature to 2754 01:57:17,375 --> 01:57:20,375 adopt it, 2.0, to cover those 2755 01:57:22,834 --> 01:57:24,375 june 2021, to december 2021 2756 01:57:24,375 --> 01:57:25,751 debts. 2757 01:57:25,751 --> 01:57:28,751 we preferred the cwwapp program 2758 01:57:30,999 --> 01:57:35,199 for a few reasons, it does not 2759 01:57:35,999 --> 01:57:37,959 require customers to apply for 2760 01:57:37,959 --> 01:57:40,359 relief, cbo, filling out 2761 01:57:40,417 --> 01:57:41,959 applications, their debts are 2762 01:57:41,959 --> 01:57:43,626 covered by our data being sent 2763 01:57:43,626 --> 01:57:45,792 up to the state water resources 2764 01:57:45,792 --> 01:57:48,792 control board and they cut us a 2765 01:57:48,792 --> 01:57:49,999 check, a physical check in the 2766 01:57:49,999 --> 01:57:51,876 case of water resources control 2767 01:57:51,876 --> 01:57:54,709 board. It erases debts from our 2768 01:57:54,709 --> 01:57:56,918 books and erases the debt from 2769 01:57:56,918 --> 01:57:58,999 customers books and forced all 2770 01:57:58,999 --> 01:58:00,626 shutoffs is future rate 2771 01:58:00,626 --> 01:58:02,420 increases. Because one of the 2772 01:58:02,420 --> 01:58:04,442 things we're looking@the 2773 01:58:04,999 --> 01:58:07,830 legislative team what's going to 2774 01:58:07,830 --> 01:58:08,792 drive rate adjustments moving 2775 01:58:08,792 --> 01:58:10,209 forward and we're trying to get 2776 01:58:10,209 --> 01:58:12,959 hold of those by reducing 2777 01:58:12,959 --> 01:58:14,459 utility cost wherever we can 2778 01:58:14,459 --> 01:58:16,209 fine aid from other government 2779 01:58:16,209 --> 01:58:19,209 agencies in addition to ccwapp 2780 01:58:21,999 --> 01:58:23,999 2.0 we're pursuing direct 2781 01:58:24,250 --> 01:58:26,250 subsidies for low-income 2782 01:58:26,375 --> 01:58:28,775 ratepayers funding from other 2783 01:58:29,501 --> 01:58:31,667 government agencies. We're in 2784 01:58:31,667 --> 01:58:33,417 the federal government providing 2785 01:58:33,417 --> 01:58:36,167 for more funding than they ever 2786 01:58:36,167 --> 01:58:37,999 have and trying to position 2787 01:58:37,999 --> 01:58:39,876 ourselves take advantage of that 2788 01:58:39,876 --> 01:58:40,918 largess, and particularly 2789 01:58:40,918 --> 01:58:42,250 helping our low-income 2790 01:58:42,250 --> 01:58:43,626 ratepayers because we know 2791 01:58:43,626 --> 01:58:45,830 they're all trying to dig 2792 01:58:45,830 --> 01:58:46,626 themselves out of a hole the 2793 01:58:46,626 --> 01:58:48,959 more we can offer them on the 2794 01:58:48,959 --> 01:58:53,159 front end, the better off we are 2795 01:58:57,250 --> 01:58:58,999 for growth. We're in the middle 2796 01:58:58,999 --> 01:59:01,830 of engaging multiple water and 2797 01:59:01,830 --> 01:59:03,125 power systems on developing a 2798 01:59:03,125 --> 01:59:05,000 robust set of legislative 2799 01:59:05,000 --> 01:59:06,501 proposals for the next year 2800 01:59:06,501 --> 01:59:08,999 those are the ones we know we're 2801 01:59:08,999 --> 01:59:12,250 going to be pursuing on customer 2802 01:59:12,250 --> 01:59:13,709 debt and affordability for our 2803 01:59:13,709 --> 01:59:15,709 services. Rev 2804 01:59:21,417 --> 01:59:22,250 >>pres. Cynthia mcclain-hill: 2805 01:59:22,250 --> 01:59:24,542 while joe is coming up, I'll add 2806 01:59:24,542 --> 01:59:26,709 the following. We know that our 2807 01:59:26,709 --> 01:59:27,999 legislative agenda is pretty 2808 01:59:27,999 --> 01:59:29,209 much controlled by the city 2809 01:59:29,209 --> 01:59:31,250 council. We don't have an 2810 01:59:31,250 --> 01:59:33,650 independent agenda, dependent of 2811 01:59:33,709 --> 01:59:36,709 the city of la, so it's going to 2812 01:59:36,709 --> 01:59:37,792 be critically important from my 2813 01:59:37,792 --> 01:59:38,999 perspective, that we continue to 2814 01:59:38,999 --> 01:59:40,999 cause our friends at the council 2815 01:59:40,999 --> 01:59:43,830 to appreciate the relationship 2816 01:59:43,830 --> 01:59:46,830 between debt burden and utility 2817 01:59:46,167 --> 01:59:49,767 debt, and la 100, a topic that 2818 01:59:51,667 --> 01:59:54,751 is referenced quite a lot, but, 2819 01:59:54,751 --> 01:59:57,292 without addressing in a very 2820 01:59:57,292 --> 02:00:00,292 meaningful way, debt burden. La 2821 02:00:02,830 --> 02:00:04,999 100 simply will not pencil in 2822 02:00:04,999 --> 02:00:07,417 with a lot of challenges to la 2823 02:00:07,417 --> 02:00:09,209 100, but not the least of which 2824 02:00:09,209 --> 02:00:12,209 is our customers able to 2825 02:00:12,709 --> 02:00:14,918 actually pay their utility bills 2826 02:00:14,918 --> 02:00:17,584 and to the extent that debt 2827 02:00:17,584 --> 02:00:19,292 burden increases, and becomes 2828 02:00:19,292 --> 02:00:21,692 more unaffordable, that will 2829 02:00:22,830 --> 02:00:24,751 create, in my view, a backlash 2830 02:00:24,751 --> 02:00:27,292 that threatens to undermine many 2831 02:00:27,292 --> 02:00:30,892 of our other more grandiose and, 2832 02:00:30,999 --> 02:00:33,459 you know, more heavily promoted 2833 02:00:33,459 --> 02:00:36,417 goals. So, I would say that it 2834 02:00:36,417 --> 02:00:39,999 is -- it would behoove the 2835 02:00:39,999 --> 02:00:42,459 department to take the lead in 2836 02:00:42,459 --> 02:00:44,859 driving that message, and 2837 02:00:45,999 --> 02:00:48,876 working with many of our 2838 02:00:48,876 --> 02:00:50,876 community-based partners to 2839 02:00:50,999 --> 02:00:53,292 cause people to appreciate how 2840 02:00:53,292 --> 02:00:55,999 critical that -- this component 2841 02:00:55,999 --> 02:00:59,599 is to energy and water equity. 2842 02:01:03,167 --> 02:01:04,918 >>speaker: we did -- we were 2843 02:01:04,918 --> 02:01:06,375 able to get a resolution to 2844 02:01:06,375 --> 02:01:07,542 council covering this 2845 02:01:07,542 --> 02:01:09,830 legislative session for any 2846 02:01:09,830 --> 02:01:11,999 relief. And, so, we'll pursue 2847 02:01:11,999 --> 02:01:14,375 that up for the next legislative 2848 02:01:14,375 --> 02:01:15,999 session, as well as looking at 2849 02:01:15,999 --> 02:01:18,999 what else we might add into that 2850 02:01:18,999 --> 02:01:20,584 to ensure that it covers 2851 02:01:20,584 --> 02:01:21,918 everything that we could pursue 2852 02:01:21,918 --> 02:01:23,501 at both the state and federal 2853 02:01:23,501 --> 02:01:23,876 level. 2854 02:01:23,876 --> 02:01:24,501 >>pres. Cynthia mcclain-hill: 2855 02:01:24,501 --> 02:01:26,501 thank you. 2856 02:01:26,918 --> 02:01:27,542 >>v. Pres, cynthia ruiz: I do 2857 02:01:27,542 --> 02:01:28,584 have a question before we move 2858 02:01:28,584 --> 02:01:30,167 on to communication. As you 2859 02:01:30,167 --> 02:01:32,125 started your presentation, we 2860 02:01:32,125 --> 02:01:33,667 all know that it's not just 2861 02:01:33,667 --> 02:01:35,334 water and power on the bill. 2862 02:01:35,334 --> 02:01:37,999 it's trash and sewer. And so, I 2863 02:01:37,999 --> 02:01:39,876 just wanted to know how is all 2864 02:01:39,876 --> 02:01:41,501 this integrated and how does it 2865 02:01:41,501 --> 02:01:43,375 all work together? Because, 2866 02:01:43,375 --> 02:01:44,959 obviously, we have no control 2867 02:01:44,959 --> 02:01:47,584 over the trash and the sewer, 2868 02:01:47,584 --> 02:01:49,999 but it's all on our bill, so I'm 2869 02:01:49,999 --> 02:01:51,584 trying to make sure we're all 2870 02:01:51,584 --> 02:01:53,984 working together, city, family, 2871 02:01:53,999 --> 02:01:56,375 to make sure it's all on the 2872 02:01:56,375 --> 02:01:58,420 same page. So how does that 2873 02:01:58,420 --> 02:01:58,792 work? 2874 02:01:58,792 --> 02:01:59,999 >>speaker: we are actively 2875 02:01:59,999 --> 02:02:03,599 working with la, and from normal 2876 02:02:04,999 --> 02:02:06,918 integrations. Building, and 2877 02:02:06,918 --> 02:02:08,959 integration of their service and 2878 02:02:08,959 --> 02:02:10,626 service charges on our bills and 2879 02:02:10,626 --> 02:02:12,250 our planning efforts we're 2880 02:02:12,250 --> 02:02:14,650 currently working, we just 2881 02:02:14,834 --> 02:02:16,420 finished the application of 2882 02:02:16,420 --> 02:02:18,000 sewer fund, wastewater funds for 2883 02:02:18,000 --> 02:02:21,600 that, we're work with them on 2884 02:02:23,417 --> 02:02:25,542 issues the council is sponsoring 2885 02:02:25,542 --> 02:02:28,542 about address arrears. As we're 2886 02:02:28,876 --> 02:02:30,876 developing these programs, 2887 02:02:30,999 --> 02:02:32,999 engagement efforts with 2888 02:02:32,999 --> 02:02:34,999 customers so they can all access 2889 02:02:34,999 --> 02:02:37,876 the same program, we're sharing 2890 02:02:37,876 --> 02:02:38,999 information trying to ensure 2891 02:02:38,999 --> 02:02:41,375 we're consistent and referring 2892 02:02:41,375 --> 02:02:43,167 customers to these programs. 2893 02:02:43,167 --> 02:02:44,417 and then with the prioritization 2894 02:02:44,417 --> 02:02:47,542 of these, we do factor in the 2895 02:02:47,542 --> 02:02:49,334 sewer and the trash charges, 2896 02:02:49,334 --> 02:02:52,334 into how we, which customers 2897 02:02:52,417 --> 02:02:54,817 we're prioritizing, based on 2898 02:02:54,918 --> 02:02:57,318 thresholds and so on. 2899 02:03:05,209 --> 02:03:05,999 >>v. Pres, cynthia ruiz: when I 2900 02:03:05,999 --> 02:03:07,876 look at my bill, my sanitation 2901 02:03:07,876 --> 02:03:09,830 side is higher than water and 2902 02:03:09,830 --> 02:03:10,334 power. I want to make sure 2903 02:03:10,334 --> 02:03:11,999 we're looking at this 2904 02:03:11,999 --> 02:03:13,375 holistically and when we're 2905 02:03:13,375 --> 02:03:15,292 talking about giving debt relief 2906 02:03:15,292 --> 02:03:18,892 to our customers that it's done 2907 02:03:19,125 --> 02:03:21,125 holistically. 2908 02:03:21,542 --> 02:03:23,420 >>nancy sutley: as matt 2909 02:03:23,420 --> 02:03:26,420 mentions there continues to be 2910 02:03:28,125 --> 02:03:29,000 funding available throughout 2911 02:03:29,000 --> 02:03:31,400 state water resources control 2912 02:03:31,918 --> 02:03:34,459 board program. When we are 2913 02:03:34,459 --> 02:03:35,709 pursuing that next year to see 2914 02:03:35,709 --> 02:03:37,250 if we can get some additional 2915 02:03:37,250 --> 02:03:38,999 coverage there, we will make 2916 02:03:38,999 --> 02:03:40,999 sure that it includes 2917 02:03:40,999 --> 02:03:42,999 wastewater, as well. 2918 02:03:43,209 --> 02:03:43,999 >>v. Pres, cynthia ruiz: thank 2919 02:03:43,999 --> 02:03:44,626 you. 2920 02:03:44,626 --> 02:03:45,626 >>speaker: goods afternoon 2921 02:03:45,626 --> 02:03:47,420 commissioners. I wanted to 2922 02:03:47,420 --> 02:03:49,542 provide a brief overview of 2923 02:03:49,542 --> 02:03:50,876 communications and outreach 2924 02:03:50,876 --> 02:03:51,999 activities around three 2925 02:03:51,999 --> 02:03:54,999 different aspects you have heard 2926 02:03:55,420 --> 02:03:57,417 of today. Specifically the 2927 02:03:57,417 --> 02:03:59,417 [indiscernible] campaign. We 2928 02:04:00,167 --> 02:04:02,420 began a campaign in november of 2929 02:04:02,420 --> 02:04:04,292 2021 through march of 2020, to 2930 02:04:04,292 --> 02:04:06,999 enroll more customers in our 2931 02:04:06,999 --> 02:04:08,830 low-income and life line 2932 02:04:08,830 --> 02:04:10,999 program. This is targeted to 2933 02:04:10,999 --> 02:04:12,000 disadvantaged communities and 2934 02:04:12,000 --> 02:04:14,400 multi-lingual, and it's coupled 2935 02:04:15,292 --> 02:04:16,459 together with the streamline 2936 02:04:16,459 --> 02:04:18,209 applications process that george 2937 02:04:18,209 --> 02:04:20,209 mentioned, as well. 2938 02:04:20,709 --> 02:04:21,751 in addition to that, with the 2939 02:04:21,751 --> 02:04:23,459 state assistance from the 2940 02:04:23,459 --> 02:04:25,167 federal government on the way, 2941 02:04:25,167 --> 02:04:28,125 we ramped up another awareness 2942 02:04:28,125 --> 02:04:29,834 campaign to make sure our 2943 02:04:29,834 --> 02:04:31,999 customers new of the assistance 2944 02:04:31,999 --> 02:04:33,918 that was coming, that was called 2945 02:04:33,918 --> 02:04:35,999 help is on the way. That's the 2946 02:04:35,999 --> 02:04:37,959 time frame there, and that time 2947 02:04:37,959 --> 02:04:39,918 was extended because it included 2948 02:04:39,918 --> 02:04:41,125 arrears credits that were then 2949 02:04:41,125 --> 02:04:42,542 applied. So there was actually 2950 02:04:42,542 --> 02:04:44,209 a pause, and then we continued 2951 02:04:44,209 --> 02:04:46,751 to ensure that customers knew 2952 02:04:46,751 --> 02:04:49,125 that their bills that had 2953 02:04:49,125 --> 02:04:50,709 accumulated were going to be in 2954 02:04:50,709 --> 02:04:52,334 many cases significantly 2955 02:04:52,334 --> 02:04:53,999 reduced. That campaign was 2956 02:04:53,999 --> 02:04:55,709 underway and then we 2957 02:04:55,709 --> 02:04:57,250 transitioned it after that, and 2958 02:04:57,250 --> 02:04:59,650 in anticipation for the 2959 02:04:59,751 --> 02:05:01,667 potential of resuming 2960 02:05:01,667 --> 02:05:03,830 collections activities and 2961 02:05:03,830 --> 02:05:05,483 transitioning late bills which 2962 02:05:05,876 --> 02:05:09,830 is we're here to help campaign 2963 02:05:09,830 --> 02:05:10,999 basically contact us if you're 2964 02:05:10,999 --> 02:05:13,417 behind, enroll in any extended 2965 02:05:13,417 --> 02:05:15,417 repayment program promoting 2966 02:05:15,792 --> 02:05:17,792 extended repayment plans, 2967 02:05:18,167 --> 02:05:20,567 overarching ez save campaign, 2968 02:05:22,792 --> 02:05:23,918 enrollment in our discount 2969 02:05:23,918 --> 02:05:25,167 programs, and low-income life 2970 02:05:25,167 --> 02:05:27,567 line, and financial assistance, 2971 02:05:29,334 --> 02:05:30,999 payment plans that are going to 2972 02:05:30,999 --> 02:05:33,584 help you spread out payments 2973 02:05:33,584 --> 02:05:35,501 over multiple years in the case 2974 02:05:35,501 --> 02:05:37,901 of those program participates 2975 02:05:38,334 --> 02:05:39,876 focus on low-income 2976 02:05:39,876 --> 02:05:41,125 disadvantaged communities 2977 02:05:41,125 --> 02:05:43,000 advertising is multi-media 2978 02:05:43,000 --> 02:05:45,000 campaign multi-lingual, english, 2979 02:05:45,959 --> 02:05:47,959 spanish, tagalog, and 2980 02:05:47,999 --> 02:05:49,999 vietnamese, mandarin armenian 2981 02:05:50,999 --> 02:05:54,599 and farsi, I'll share with you 2982 02:05:55,999 --> 02:05:58,999 visuals, included what's on our 2983 02:06:01,000 --> 02:06:03,400 web site, targeted under 2984 02:06:04,667 --> 02:06:06,667 $300,000, customers in 2985 02:06:06,667 --> 02:06:07,626 communities where we know there 2986 02:06:07,626 --> 02:06:09,584 was high incidence of customers 2987 02:06:09,584 --> 02:06:12,209 falling behind on their bills. 2988 02:06:12,209 --> 02:06:14,609 tactics include earned media, 2989 02:06:15,417 --> 02:06:18,417 very pleased to do with 2990 02:06:18,999 --> 02:06:20,999 technical launch throughout 2991 02:06:20,999 --> 02:06:22,459 radio, print, and direct 2992 02:06:22,459 --> 02:06:24,859 mailers, and postcards to 2993 02:06:26,584 --> 02:06:28,999 customers for help is on the 2994 02:06:28,999 --> 02:06:30,459 way. Every customer that was 2995 02:06:30,459 --> 02:06:31,626 going to receive a credit 2996 02:06:31,626 --> 02:06:32,918 received a notification that was 2997 02:06:32,918 --> 02:06:33,999 coming and going to be applied 2998 02:06:33,999 --> 02:06:35,918 to their bills, there was 2999 02:06:35,918 --> 02:06:37,375 digital, social, outdoor, and 3000 02:06:37,375 --> 02:06:39,209 then additional webinars other 3001 02:06:39,209 --> 02:06:41,959 and things with community and 3002 02:06:41,959 --> 02:06:44,125 city family departments is 3003 02:06:44,125 --> 02:06:47,125 staff, along with council staff. 3004 02:06:47,999 --> 02:06:51,375 just to give you an idea of the 3005 02:06:51,375 --> 02:06:52,918 performance of the campaigns 3006 02:06:52,918 --> 02:06:55,318 they were visible is 3007 02:06:55,792 --> 02:06:57,209 well-received. I'll give you a 3008 02:06:57,209 --> 02:07:01,125 moment to show what we have done 3009 02:07:01,125 --> 02:07:02,999 in addition to what has been 3010 02:07:02,999 --> 02:07:05,999 done already. In e-mails our 3011 02:07:06,626 --> 02:07:09,260 percentage open rate is 3012 02:07:10,501 --> 02:07:12,501 extraordinarily compared, with 3013 02:07:13,375 --> 02:07:15,775 3%, we get 45% customer read 3014 02:07:17,999 --> 02:07:20,399 e-mail. Our direct e-mail 3015 02:07:21,959 --> 02:07:23,959 supports our initiatives 3016 02:07:23,959 --> 02:07:26,830 including cool la, community 3017 02:07:26,830 --> 02:07:28,483 newspaper ads, radio, digital 3018 02:07:29,709 --> 02:07:32,109 ads, billboards, social media 3019 02:07:33,000 --> 02:07:35,400 almost 9 million on social 3020 02:07:35,626 --> 02:07:38,626 media, focusing right now, cool 3021 02:07:40,959 --> 02:07:42,918 la campaign is beneficial to 3022 02:07:42,918 --> 02:07:44,999 those customers enrolled in life 3023 02:07:44,999 --> 02:07:47,999 line a 200 $50 rebate for those 3024 02:07:48,918 --> 02:07:51,209 customers that together with the 3025 02:07:51,209 --> 02:07:52,876 low-income household water and 3026 02:07:52,876 --> 02:07:55,276 energy assistance programs that 3027 02:07:55,334 --> 02:07:57,709 will be a $400,000 effort in 3028 02:07:57,709 --> 02:07:59,209 terms of advertising that's 3029 02:07:59,209 --> 02:08:00,584 ramping up right now as we 3030 02:08:00,584 --> 02:08:01,334 speak. 3031 02:08:01,334 --> 02:08:02,876 I did want to mention that the 3032 02:08:02,876 --> 02:08:06,476 ez pay program, one of the 3033 02:08:07,792 --> 02:08:09,420 challenges is that during the 3034 02:08:09,420 --> 02:08:11,417 pandemic a lot of folks for one 3035 02:08:11,417 --> 02:08:13,999 reason or another, were not 3036 02:08:13,999 --> 02:08:15,999 longer enrolled in life line. I 3037 02:08:15,999 --> 02:08:18,334 think you have seen the stats. 3038 02:08:18,334 --> 02:08:21,250 during this time of focus on 3039 02:08:21,250 --> 02:08:24,250 outreach and awareness, we have 3040 02:08:26,584 --> 02:08:29,584 a low of 133,000 participants as 3041 02:08:30,209 --> 02:08:33,209 of may 2020 and as of 3042 02:08:34,167 --> 02:08:36,167 september 14, 3000, the 3043 02:08:37,584 --> 02:08:39,709 difference has been significant, 3044 02:08:39,709 --> 02:08:43,292 and the goal is to extend beyond 3045 02:08:43,292 --> 02:08:45,420 the level we reached in 3046 02:08:45,420 --> 02:08:47,420 september additional efforts. 3047 02:08:53,209 --> 02:08:55,250 we had the highest monthly 3048 02:08:55,250 --> 02:08:56,501 enrollment for low-income and 3049 02:08:56,501 --> 02:08:58,901 that was 8,000 new enrollees 3050 02:08:58,999 --> 02:09:00,999 that months previous low 3051 02:09:00,999 --> 02:09:03,999 experienced in july of 2021 of 3052 02:09:04,626 --> 02:09:06,626 109 million. The advertising 3053 02:09:07,125 --> 02:09:09,751 works, to a point and for only 3054 02:09:09,751 --> 02:09:11,167 so long because there will be 3055 02:09:11,167 --> 02:09:12,999 message fatigue there. That's 3056 02:09:12,999 --> 02:09:14,792 why it's important to run 3057 02:09:14,792 --> 02:09:17,459 campaigns, let them sunset and 3058 02:09:17,459 --> 02:09:19,250 ramp back up. In the case of 3059 02:09:19,250 --> 02:09:22,250 cool la, and what's upcoming, 3060 02:09:25,334 --> 02:09:28,934 cool la on the web site 3061 02:09:29,709 --> 02:09:30,999 advertising is clear that you 3062 02:09:30,999 --> 02:09:33,918 need to be a life line recipient 3063 02:09:33,918 --> 02:09:35,876 there is cross benefit there to 3064 02:09:35,876 --> 02:09:37,834 the low-income ez save program 3065 02:09:37,834 --> 02:09:38,918 by participating through 3066 02:09:38,918 --> 02:09:41,318 advertising for cool la. 3067 02:09:41,999 --> 02:09:44,292 what I would recommend is that 3068 02:09:44,292 --> 02:09:46,834 we continue and do a more 3069 02:09:46,834 --> 02:09:49,167 significant buy on paid 3070 02:09:49,167 --> 02:09:51,375 advertising around ez save, 3071 02:09:51,375 --> 02:09:52,834 specifically. We were in a 3072 02:09:52,834 --> 02:09:54,417 period of time where we want to 3073 02:09:54,417 --> 02:09:57,999 the focus on ez save and getting 3074 02:09:57,999 --> 02:09:59,792 enrollments but we also had a 3075 02:09:59,792 --> 02:10:02,792 lot to communicate to our 3076 02:10:02,999 --> 02:10:04,751 customers in that we wanted them 3077 02:10:04,751 --> 02:10:06,751 to enroll in an extended payment 3078 02:10:06,751 --> 02:10:08,417 program. If we want to focus 3079 02:10:08,417 --> 02:10:09,959 just on low-income, we can run 3080 02:10:09,959 --> 02:10:12,167 that campaign more heavily and 3081 02:10:12,167 --> 02:10:14,334 specify and figure out exactly a 3082 02:10:14,334 --> 02:10:17,934 timing for that and put behind 3083 02:10:17,999 --> 02:10:21,599 drivers of numbers we want to 3084 02:10:23,626 --> 02:10:25,459 highlight that program allows 3085 02:10:25,459 --> 02:10:29,420 you to be eligible for more 3086 02:10:29,420 --> 02:10:32,642 programs that can help like life 3087 02:10:35,959 --> 02:10:38,359 line la, director customers 3088 02:10:38,626 --> 02:10:40,830 through direct mail and direct 3089 02:10:40,830 --> 02:10:42,830 contact. Challenges happening 3090 02:10:42,125 --> 02:10:44,125 in customer service will allow 3091 02:10:44,125 --> 02:10:47,584 us to do a lot more segments to 3092 02:10:47,584 --> 02:10:49,999 our customers to target them for 3093 02:10:49,999 --> 02:10:52,250 programs they need. When we do 3094 02:10:52,250 --> 02:10:54,667 that now it will be more robust 3095 02:10:54,667 --> 02:10:56,751 more effective with a better 3096 02:10:56,751 --> 02:10:58,959 customer information system that 3097 02:10:58,959 --> 02:11:01,959 we can draw from. And 3098 02:11:02,709 --> 02:11:04,999 collaboration with cbos to 3099 02:11:04,999 --> 02:11:06,999 extend outreach. Part of the 3100 02:11:06,999 --> 02:11:09,399 cbo program that george 3101 02:11:11,830 --> 02:11:13,334 mentioned but we have developed 3102 02:11:13,334 --> 02:11:16,334 tool kits, sharing with cbos, 3103 02:11:18,459 --> 02:11:19,375 george approximate his team 3104 02:11:19,375 --> 02:11:21,375 shard with city council staff, 3105 02:11:21,375 --> 02:11:23,501 as well. We just want to keep 3106 02:11:23,501 --> 02:11:24,999 putting that effort behind each 3107 02:11:24,999 --> 02:11:28,584 of these, as we go, in order to 3108 02:11:28,584 --> 02:11:30,125 see the results. I would be 3109 02:11:30,125 --> 02:11:32,501 happy to answer questions around 3110 02:11:32,501 --> 02:11:34,501 outreach and advertising. 3111 02:11:35,830 --> 02:11:35,959 >>pres. Cynthia mcclain-hill: 3112 02:11:35,959 --> 02:11:39,559 there are any questions? I just 3113 02:11:39,626 --> 02:11:41,751 have a couple of observations, I 3114 02:11:41,751 --> 02:11:45,351 guess. We do a very effective 3115 02:11:47,000 --> 02:11:48,999 job of building campaigns, but 3116 02:11:48,999 --> 02:11:51,542 it's really clear both by virtue 3117 02:11:51,542 --> 02:11:52,999 of the people that we hear from 3118 02:11:52,999 --> 02:11:54,417 and some of the work that's done 3119 02:11:54,417 --> 02:11:56,999 in communities, that when you 3120 02:11:56,999 --> 02:11:58,375 start to get to low-income 3121 02:11:58,375 --> 02:12:01,375 residents, you know, we're not 3122 02:12:04,792 --> 02:12:06,334 necessarily penetrating and all 3123 02:12:06,334 --> 02:12:07,709 of the programs in the world 3124 02:12:07,709 --> 02:12:09,751 don't matter if the people for 3125 02:12:09,751 --> 02:12:11,375 whom they're being developed and 3126 02:12:11,375 --> 02:12:12,999 designed don't know about them. 3127 02:12:12,999 --> 02:12:15,876 so I think we're going to have 3128 02:12:15,876 --> 02:12:17,626 to take a much more critical 3129 02:12:17,626 --> 02:12:20,209 look at the results that we're 3130 02:12:20,209 --> 02:12:22,250 getting and how we are actually 3131 02:12:22,250 --> 02:12:24,650 reaching individuals. I also 3132 02:12:25,375 --> 02:12:26,751 believe that we are going to 3133 02:12:26,751 --> 02:12:30,167 need to rethink how we work with 3134 02:12:30,167 --> 02:12:32,567 cbos. Right now, they're 3135 02:12:33,667 --> 02:12:35,209 touching the department, all 3136 02:12:35,209 --> 02:12:36,751 over the department, it 3137 02:12:36,751 --> 02:12:37,918 continues to be -- and the 3138 02:12:37,918 --> 02:12:39,999 department doesn't talk to each 3139 02:12:39,999 --> 02:12:42,999 other. So, you know, you have 3140 02:12:42,999 --> 02:12:44,584 got whatever is happening in 3141 02:12:44,584 --> 02:12:46,984 customer service, whatever is 3142 02:12:47,125 --> 02:12:49,334 happening in equity strategies, 3143 02:12:49,334 --> 02:12:51,734 whatever's happening in our 3144 02:12:53,417 --> 02:12:55,999 resiliency space, is then, you 3145 02:12:55,999 --> 02:12:59,599 know, what may be happening, at 3146 02:12:59,918 --> 02:13:04,718 some point, in nde and I, and we 3147 02:13:05,167 --> 02:13:07,830 have got to really determine, as 3148 02:13:07,830 --> 02:13:09,999 a department, how we're going to 3149 02:13:09,999 --> 02:13:12,834 center our engagement with cbos, 3150 02:13:12,834 --> 02:13:14,834 and what the return is on that 3151 02:13:14,834 --> 02:13:17,234 investment. Because it's hugely 3152 02:13:17,626 --> 02:13:19,250 problematic. You know, for the 3153 02:13:19,250 --> 02:13:20,999 people on the ground, that are 3154 02:13:20,999 --> 02:13:23,999 talking to our customers most 3155 02:13:24,209 --> 02:13:26,420 intensely, to not have a good 3156 02:13:26,420 --> 02:13:27,626 sense of what is available is 3157 02:13:27,626 --> 02:13:30,830 how to navigate our various 3158 02:13:30,830 --> 02:13:33,830 systems. That continues to be, 3159 02:13:33,626 --> 02:13:36,626 as you know, interested in 3160 02:13:38,830 --> 02:13:39,959 seeing a significant change in 3161 02:13:39,959 --> 02:13:43,559 our web site, mark. Because -- 3162 02:13:46,709 --> 02:13:48,999 and george -- because every 3163 02:13:48,999 --> 02:13:50,959 single time we do something -- 3164 02:13:50,959 --> 02:13:53,667 and cool la, is a good example, 3165 02:13:53,667 --> 02:13:55,626 it is -- you know, that becomes 3166 02:13:55,626 --> 02:13:57,292 the point at which we drop the 3167 02:13:57,292 --> 02:14:00,892 ball, because we don't have an 3168 02:14:01,209 --> 02:14:03,209 easy place to refer to people, 3169 02:14:03,209 --> 02:14:05,000 and we have lots of different 3170 02:14:05,000 --> 02:14:07,000 work-arounds one page may be 3171 02:14:07,000 --> 02:14:08,834 easy to navigate and it's not 3172 02:14:08,834 --> 02:14:10,334 going to take you to a place 3173 02:14:10,334 --> 02:14:11,999 that's quite as simple or 3174 02:14:11,999 --> 02:14:13,667 efficient. Again we can do all 3175 02:14:13,667 --> 02:14:15,792 this work, but if we make it 3176 02:14:15,792 --> 02:14:16,834 difficult for people to access 3177 02:14:16,834 --> 02:14:18,999 or walk through or to get what 3178 02:14:18,999 --> 02:14:21,167 they need to get to, that just 3179 02:14:21,167 --> 02:14:22,626 defeats the purpose. We need 3180 02:14:22,626 --> 02:14:24,959 to, very, very significantly, 3181 02:14:24,959 --> 02:14:26,876 increase our outreach around 3182 02:14:26,876 --> 02:14:29,459 level pay. And around ez save, 3183 02:14:29,459 --> 02:14:31,626 for the reasons, joe, that you 3184 02:14:31,626 --> 02:14:32,999 mentioned. I would be 3185 02:14:32,999 --> 02:14:34,999 interested in understanding what 3186 02:14:34,999 --> 02:14:36,876 the rate of return is on radio, 3187 02:14:36,876 --> 02:14:39,876 what the rate of return is on 3188 02:14:39,876 --> 02:14:42,542 cable tv. I know they do a lot 3189 02:14:42,542 --> 02:14:45,375 of, you know, that's a less 3190 02:14:45,375 --> 02:14:48,334 expensive buy, and may be a good 3191 02:14:48,334 --> 02:14:50,830 supplement to some of the print 3192 02:14:50,830 --> 02:14:51,709 work that we're doing, but it 3193 02:14:51,709 --> 02:14:53,792 really is, how do we make sure 3194 02:14:53,792 --> 02:14:55,626 that the customers that we're 3195 02:14:55,626 --> 02:14:56,999 most interested in targeting are 3196 02:14:56,999 --> 02:14:59,399 being targeted. So, that's, 3197 02:15:00,834 --> 02:15:03,584 sort of, my feedback on that 3198 02:15:03,584 --> 02:15:04,999 piece of the presentation. In 3199 02:15:04,999 --> 02:15:08,599 terms of the overall issue of 3200 02:15:10,584 --> 02:15:12,417 debt burden, I do I have 3201 02:15:12,417 --> 02:15:13,501 question. There was a slide 3202 02:15:13,501 --> 02:15:15,250 that came up, and we went 3203 02:15:15,250 --> 02:15:17,959 through it rather quickly. And 3204 02:15:17,959 --> 02:15:21,559 this goes to greg regarding the 3205 02:15:22,459 --> 02:15:25,459 overall debt burden by income. 3206 02:15:26,999 --> 02:15:28,501 you had a slide that basically 3207 02:15:28,501 --> 02:15:30,417 looked at the entire city of la, 3208 02:15:30,417 --> 02:15:32,834 and you basically said we have 3209 02:15:32,834 --> 02:15:34,125 spent a lot of time on this 3210 02:15:34,125 --> 02:15:37,125 slide, that increasingly or just 3211 02:15:40,125 --> 02:15:41,999 generally is true, that debt 3212 02:15:41,999 --> 02:15:44,999 burden weighs more heavily on 3213 02:15:45,667 --> 02:15:47,834 the poor. You can tell me more 3214 02:15:47,834 --> 02:15:49,792 about that by percentage of 3215 02:15:49,792 --> 02:15:52,000 income or do you have additional 3216 02:15:52,000 --> 02:15:53,959 details around utility burden 3217 02:15:53,959 --> 02:15:55,876 that you can discuss right now? 3218 02:15:55,876 --> 02:15:57,167 >>speaker: sure. I guess -- 3219 02:15:57,167 --> 02:15:58,626 you're referring to 3220 02:15:58,626 --> 02:16:00,626 [indiscernible] 3221 02:16:03,626 --> 02:16:04,250 [background - off mic comments) 3222 02:16:04,250 --> 02:16:04,999 >>pres. Cynthia mcclain-hill: 3223 02:16:04,999 --> 02:16:06,999 yes. Yes. You're going to have 3224 02:16:06,999 --> 02:16:11,199 to go to the mic. Thank you. 3225 02:16:12,125 --> 02:16:14,626 >>speaker: so, what I meant by 3226 02:16:14,626 --> 02:16:17,999 that was it specifically a focus 3227 02:16:17,999 --> 02:16:20,417 where studies are done on 3228 02:16:20,417 --> 02:16:22,417 residential customers, of 3229 02:16:22,834 --> 02:16:26,434 utilities, and there, like -- I 3230 02:16:27,250 --> 02:16:29,459 mean, I guess I can't name -- 3231 02:16:29,459 --> 02:16:31,375 every study I have seen, and 3232 02:16:31,375 --> 02:16:33,584 there is at least a dozen 3233 02:16:33,584 --> 02:16:34,999 studies I have seen, in 3234 02:16:34,999 --> 02:16:36,584 different context, outside of 3235 02:16:36,584 --> 02:16:38,984 la, shows low-income customers, 3236 02:16:40,542 --> 02:16:42,999 I mean, variously defined, but 3237 02:16:42,999 --> 02:16:44,751 usually using a standard 3238 02:16:44,751 --> 02:16:46,999 threshold, like 100% of the 3239 02:16:46,999 --> 02:16:49,399 federal poverty level, 200% of 3240 02:16:51,417 --> 02:16:53,817 the federal poverty level, 3241 02:16:55,876 --> 02:16:56,792 eligibility for discount 3242 02:16:56,792 --> 02:16:58,420 programs, or more likely to 3243 02:16:58,420 --> 02:17:00,442 carry higher debt burdens 3244 02:17:00,834 --> 02:17:03,834 despite having -- consuming less 3245 02:17:03,999 --> 02:17:06,167 than higher income customers, 3246 02:17:06,167 --> 02:17:08,751 and also that when you do, sort 3247 02:17:08,751 --> 02:17:11,151 of, complicated and statistical 3248 02:17:11,999 --> 02:17:13,999 regression analysis, that 3249 02:17:15,834 --> 02:17:16,999 households of color tend to 3250 02:17:16,999 --> 02:17:19,000 carry more debt, even after 3251 02:17:19,000 --> 02:17:20,334 accounting for income. Does 3252 02:17:20,334 --> 02:17:20,999 that answer your question? 3253 02:17:20,999 --> 02:17:22,751 >>pres. Cynthia mcclain-hill: 3254 02:17:22,751 --> 02:17:24,420 yeah. I'll be interested in 3255 02:17:24,420 --> 02:17:26,442 your additional work during 3256 02:17:26,999 --> 02:17:28,626 equity strategies. I'm very 3257 02:17:28,626 --> 02:17:31,626 interested in both the debt 3258 02:17:32,999 --> 02:17:35,399 burden related questions, and, 3259 02:17:35,959 --> 02:17:39,559 also, very much in the other 3260 02:17:39,999 --> 02:17:42,420 issue that you touched upon 3261 02:17:42,420 --> 02:17:43,876 related to the revenue side and 3262 02:17:43,876 --> 02:17:46,876 the degree to which those 3263 02:17:47,167 --> 02:17:49,567 households account for both 3264 02:17:52,250 --> 02:17:53,999 utilization of utility services 3265 02:17:53,999 --> 02:17:55,584 and also the revenue that's 3266 02:17:55,584 --> 02:17:58,125 generated by that utility, by 3267 02:17:58,125 --> 02:18:01,125 that revenue generated by the 3268 02:18:03,584 --> 02:18:06,292 utility service I believe that 3269 02:18:06,292 --> 02:18:08,167 factors directly into cost 3270 02:18:08,167 --> 02:18:10,209 benefit of shut off as a means 3271 02:18:10,209 --> 02:18:12,667 of ensuring payment for utility 3272 02:18:12,667 --> 02:18:13,999 services. So I'm very 3273 02:18:13,999 --> 02:18:15,751 interested in those issues. I'm 3274 02:18:15,751 --> 02:18:17,667 going to be checking in on that 3275 02:18:17,667 --> 02:18:19,667 work. 3276 02:18:20,000 --> 02:18:22,400 are there other questions? 3277 02:18:30,999 --> 02:18:31,751 >>v. Pres, cynthia ruiz: I have 3278 02:18:31,751 --> 02:18:32,999 a question. Many people who 3279 02:18:32,999 --> 02:18:33,959 were testifying today talked 3280 02:18:33,959 --> 02:18:35,626 about how they had to go to the 3281 02:18:35,626 --> 02:18:37,420 park. 3282 02:18:37,420 --> 02:18:37,876 >>com. Mia lehrer: I'm glad 3283 02:18:37,876 --> 02:18:39,667 that it seemed to be there are a 3284 02:18:39,667 --> 02:18:41,375 lot of parks to go to. The 3285 02:18:41,375 --> 02:18:42,999 question is how much better 3286 02:18:42,999 --> 02:18:45,000 could we do in those parks, is 3287 02:18:45,000 --> 02:18:47,751 schools which is, there is a big 3288 02:18:47,751 --> 02:18:50,830 vote today about greening 3289 02:18:50,830 --> 02:18:53,000 schools, and how are we engaged. 3290 02:18:53,000 --> 02:18:54,709 so, I don't know that there is 3291 02:18:54,709 --> 02:18:56,584 an answer here, but I know that 3292 02:18:56,584 --> 02:18:59,959 the school, that the parks tried 3293 02:18:59,959 --> 02:19:03,559 really hard, over this, the, you 3294 02:19:04,250 --> 02:19:06,375 know, during the pandemic, to 3295 02:19:06,375 --> 02:19:08,334 service the community, as best 3296 02:19:08,334 --> 02:19:09,876 they could, is it would be 3297 02:19:09,876 --> 02:19:11,999 great, and, also, there is no 3298 02:19:11,999 --> 02:19:14,375 cooling centers. They're, sort 3299 02:19:14,375 --> 02:19:15,999 of, getting built, and built up, 3300 02:19:15,999 --> 02:19:18,399 whether it's in separate 3301 02:19:19,125 --> 02:19:21,542 buildings, or otherwise, so, to 3302 02:19:21,542 --> 02:19:23,876 a degree, that sense ever 3303 02:19:23,876 --> 02:19:26,830 community that can happen, the 3304 02:19:26,830 --> 02:19:27,459 support that you can get when 3305 02:19:27,459 --> 02:19:29,420 you are in a cooling center, or 3306 02:19:29,420 --> 02:19:31,501 in a park, is something that's 3307 02:19:31,501 --> 02:19:33,918 important to value. So, you 3308 02:19:33,918 --> 02:19:35,250 know, I don't know what the 3309 02:19:35,250 --> 02:19:38,959 cost, you know, who pay -- you 3310 02:19:38,959 --> 02:19:41,334 know, how the park system pays 3311 02:19:41,334 --> 02:19:44,125 for their bills, you know, how 3312 02:19:44,125 --> 02:19:46,876 the county and the city park 3313 02:19:46,876 --> 02:19:48,999 system, the libraries. But I'm 3314 02:19:48,999 --> 02:19:51,125 just hoping that all of that 3315 02:19:51,125 --> 02:19:53,525 gets, you know, balanced, 3316 02:19:53,792 --> 02:19:56,192 obviously, with that relief. 3317 02:19:56,584 --> 02:19:58,417 you know, basically, the basic 3318 02:19:58,417 --> 02:20:00,999 and important needs of the 3319 02:20:00,999 --> 02:20:04,599 residents, in the city of los 3320 02:20:04,959 --> 02:20:06,501 angeles, getting, you know, 3321 02:20:06,501 --> 02:20:08,959 being able to stay cool and get 3322 02:20:08,959 --> 02:20:11,959 water and debt relief. But, 3323 02:20:13,000 --> 02:20:15,830 just curious. Because I know 3324 02:20:15,830 --> 02:20:18,830 that those public places have 3325 02:20:23,334 --> 02:20:25,959 borne a burden and need to be 3326 02:20:25,959 --> 02:20:27,959 attended to, also. 3327 02:20:29,918 --> 02:20:30,999 >>nancy sutley: so we have had, 3328 02:20:30,999 --> 02:20:34,125 for at least a dozen years, mou, 3329 02:20:34,125 --> 02:20:37,125 with lausd on energy efficiency 3330 02:20:37,751 --> 02:20:38,959 and water conservation for 3331 02:20:38,959 --> 02:20:41,830 schools. So it's committed a 3332 02:20:41,830 --> 02:20:42,250 significant amount of funding 3333 02:20:42,250 --> 02:20:44,501 and activity around improving 3334 02:20:44,501 --> 02:20:47,292 the, both improving the comfort 3335 02:20:47,292 --> 02:20:49,667 level in schools, as well as 3336 02:20:49,667 --> 02:20:51,626 helping, helping the school 3337 02:20:51,626 --> 02:20:53,125 system save money on their 3338 02:20:53,125 --> 02:20:56,125 energy water bills. Similar to 3339 02:20:57,751 --> 02:21:00,626 with rec and parks we work with 3340 02:21:00,626 --> 02:21:02,000 them particularly on community 3341 02:21:02,000 --> 02:21:04,400 centers, recreation centers, on 3342 02:21:05,626 --> 02:21:08,626 providing, you know, them as 3343 02:21:08,626 --> 02:21:10,751 much assistance as we can around 3344 02:21:10,751 --> 02:21:12,667 energy efficiency, water 3345 02:21:12,667 --> 02:21:14,626 conservation efforts and comfort 3346 02:21:14,626 --> 02:21:16,250 around saving money for their 3347 02:21:16,250 --> 02:21:19,850 bills. We don't, and we can't, 3348 02:21:19,876 --> 02:21:21,417 as I understand t offer special 3349 02:21:21,417 --> 02:21:23,000 rates for government facilities 3350 02:21:23,000 --> 02:21:24,876 that kind of went by the way 3351 02:21:24,876 --> 02:21:27,417 side with some of the 3352 02:21:27,417 --> 02:21:28,626 restrictions that exist on our 3353 02:21:28,626 --> 02:21:29,999 rates. 3354 02:21:29,999 --> 02:21:30,125 prefer 3355 02:21:30,125 --> 02:21:32,125 >>pres. Cynthia mcclain-hill: 3356 02:21:34,420 --> 02:21:35,626 so thank you for that. I do 3357 02:21:35,626 --> 02:21:38,167 want to under score in one of 3358 02:21:38,167 --> 02:21:42,209 the things that I'm a little sad 3359 02:21:42,209 --> 02:21:44,125 about, but happy for next year, 3360 02:21:44,125 --> 02:21:47,725 is we had a late -- 3361 02:21:48,999 --> 02:21:50,667 [indiscernible] cool la, because 3362 02:21:50,667 --> 02:21:52,830 we don't want residents to have 3363 02:21:52,830 --> 02:21:54,375 to flee their homes in order to 3364 02:21:54,375 --> 02:21:55,876 deal with the extreme 3365 02:21:55,876 --> 02:21:57,999 temperatures, and I'm very proud 3366 02:21:57,999 --> 02:21:59,999 of the department for having 3367 02:21:59,999 --> 02:22:02,751 stepped up with the cool la 3368 02:22:02,751 --> 02:22:03,999 initiative in order to 3369 02:22:03,999 --> 02:22:05,999 facilitate that. 3370 02:22:06,334 --> 02:22:08,167 nancy, thank you for mentioning, 3371 02:22:08,167 --> 02:22:10,209 you know, certain limitations 3372 02:22:10,209 --> 02:22:12,250 based on legal and other 3373 02:22:12,250 --> 02:22:15,000 constraints related to rates. I 3374 02:22:15,000 --> 02:22:17,501 know that we are actively 3375 02:22:17,501 --> 02:22:21,101 looking at a rate case, and 3376 02:22:21,375 --> 02:22:24,975 we'll continue to be talking to 3377 02:22:25,830 --> 02:22:27,209 other policy makers about the 3378 02:22:27,209 --> 02:22:30,809 need to gain some relief from 3379 02:22:33,250 --> 02:22:35,584 rate constraints. Because, as 3380 02:22:35,584 --> 02:22:37,751 was noted here today, among the 3381 02:22:37,751 --> 02:22:38,999 tools that needs to be in the 3382 02:22:38,999 --> 02:22:42,599 tool belt is the flexibility to 3383 02:22:42,999 --> 02:22:46,375 engage in rate design that would 3384 02:22:46,375 --> 02:22:49,375 also achieve greater, you know, 3385 02:22:51,876 --> 02:22:53,918 a greater, and fairer, more 3386 02:22:53,918 --> 02:22:54,999 equitable distribution of 3387 02:22:54,999 --> 02:22:56,292 payment for these services that 3388 02:22:56,292 --> 02:22:58,334 we provide. That's not 3389 02:22:58,334 --> 02:22:59,459 something that this board 3390 02:22:59,459 --> 02:23:01,859 controls. But something, again, 3391 02:23:02,626 --> 02:23:04,999 that the department has got to 3392 02:23:04,999 --> 02:23:07,876 take an increasingly -- an 3393 02:23:07,876 --> 02:23:08,999 increasing role in advocating 3394 02:23:08,999 --> 02:23:10,667 for. Because it is the only way 3395 02:23:10,667 --> 02:23:14,267 that we're going to get through 3396 02:23:14,626 --> 02:23:16,209 where we -- from where we are, 3397 02:23:16,209 --> 02:23:20,409 to where we want to be that 3398 02:23:20,584 --> 02:23:23,584 promotes a regard for equity. 3399 02:23:23,999 --> 02:23:25,420 are there any additional 3400 02:23:25,420 --> 02:23:26,417 questions in the context of this 3401 02:23:26,417 --> 02:23:28,420 workshop? 3402 02:23:28,420 --> 02:23:30,125 if not, then my final 3403 02:23:30,125 --> 02:23:32,420 observations are as follows: I 3404 02:23:32,420 --> 02:23:34,459 know that we have not shut off 3405 02:23:34,459 --> 02:23:37,959 anyone, and I would be loathe to 3406 02:23:37,959 --> 02:23:40,359 see that occurring, certainly 3407 02:23:43,959 --> 02:23:45,626 with respect to our low-income, 3408 02:23:45,626 --> 02:23:47,999 and our life line customers. We 3409 02:23:47,999 --> 02:23:50,542 have got an awful lot to do as 3410 02:23:50,542 --> 02:23:52,167 it relates to engagement and 3411 02:23:52,167 --> 02:23:53,918 building out the systems of 3412 02:23:53,918 --> 02:23:57,501 support that will allow us to 3413 02:23:57,501 --> 02:23:59,209 ensure that we are able to 3414 02:23:59,209 --> 02:24:01,999 provide services and that our 3415 02:24:01,999 --> 02:24:04,375 customers are able to avail 3416 02:24:04,375 --> 02:24:06,417 themselves of those services, 3417 02:24:06,417 --> 02:24:08,817 and maintain their economic 3418 02:24:10,959 --> 02:24:13,359 viability. So, I'm encouraged 3419 02:24:13,959 --> 02:24:16,959 that so much is underway. 3420 02:24:17,125 --> 02:24:19,292 I really, really appreciate the 3421 02:24:19,292 --> 02:24:20,999 clarity with which you have laid 3422 02:24:20,999 --> 02:24:23,709 out the path forward, and the 3423 02:24:23,709 --> 02:24:26,109 department has been thinking 3424 02:24:26,250 --> 02:24:28,792 deeply about these issues. It 3425 02:24:28,792 --> 02:24:31,417 is important that our community 3426 02:24:31,417 --> 02:24:35,170 know that we remain here for 3427 02:24:35,125 --> 02:24:38,250 them, and that we will work with 3428 02:24:38,250 --> 02:24:41,667 them to ensure that we are 3429 02:24:41,667 --> 02:24:44,420 together building a stronger la, 3430 02:24:44,420 --> 02:24:47,626 and whether that is working with 3431 02:24:47,626 --> 02:24:50,260 low-income housing providers in 3432 02:24:50,999 --> 02:24:53,292 order to ensure their ability to 3433 02:24:53,292 --> 02:24:57,167 continue to do what they do, or 3434 02:24:57,167 --> 02:25:00,375 working with, just, a scared mom 3435 02:25:00,375 --> 02:25:03,459 in san pedro. And it doesn't 3436 02:25:03,459 --> 02:25:05,584 matter that we have not shut 3437 02:25:05,584 --> 02:25:08,584 anybody off. If you're afraid 3438 02:25:08,792 --> 02:25:10,334 that could happen to you, that 3439 02:25:10,334 --> 02:25:12,751 anxiety is palpable. And we 3440 02:25:12,751 --> 02:25:14,375 need to be really, really 3441 02:25:14,375 --> 02:25:16,375 mindful of people's experience, 3442 02:25:16,375 --> 02:25:18,000 and if you come from a place 3443 02:25:18,000 --> 02:25:19,876 where you have experienced that, 3444 02:25:19,876 --> 02:25:21,626 or you know someone has 3445 02:25:21,626 --> 02:25:23,501 experienced that, you know, 3446 02:25:23,501 --> 02:25:25,250 we're a long way away from that 3447 02:25:25,250 --> 02:25:27,792 place. And they have no idea 3448 02:25:27,792 --> 02:25:29,876 what we do or say in this room. 3449 02:25:29,876 --> 02:25:31,999 so we have got to get a whole 3450 02:25:31,999 --> 02:25:33,542 lot better about providing a 3451 02:25:33,542 --> 02:25:37,142 level of security to folks that 3452 02:25:39,834 --> 02:25:41,999 they can count on being able to 3453 02:25:41,999 --> 02:25:43,876 turn the lights on and that 3454 02:25:43,876 --> 02:25:45,459 water will continue to flow from 3455 02:25:45,459 --> 02:25:46,834 the taps. I appreciate 3456 02:25:46,834 --> 02:25:48,420 everybody's work here today. 3457 02:25:48,420 --> 02:25:49,999 and with that, this workshop is 3458 02:25:49,999 --> 02:25:51,999 closed. 3459 02:25:52,501 --> 02:25:54,209 and we will go back to our 3460 02:25:54,209 --> 02:25:56,609 regular agenda. Thank you 3461 02:26:05,542 --> 02:26:07,542 gentle men. 3462 02:26:09,125 --> 02:26:10,999 we have one more presentation. 3463 02:26:10,999 --> 02:26:13,999 we have a presentation from 3464 02:26:16,167 --> 02:26:18,567 gloria medina, tiffany wong, 3465 02:26:21,999 --> 02:26:24,999 alicia morales, and gloria. I 3466 02:26:29,626 --> 02:26:31,667 was caught up in our 3467 02:26:31,667 --> 02:26:34,670 presentation. I know it's 3468 02:26:34,999 --> 02:26:36,959 getting late. If we could go to 3469 02:26:36,959 --> 02:26:38,959 the final item? 3470 02:26:39,375 --> 02:26:41,775 david, are they here? 3471 02:27:08,000 --> 02:27:10,999 thank you ladies. I'm sorry. 3472 02:27:10,999 --> 02:27:11,999 >>speaker: trying to figure out 3473 02:27:11,999 --> 02:27:13,999 the lay out. 3474 02:27:13,999 --> 02:27:17,599 I had drafted good morning, but 3475 02:27:18,125 --> 02:27:20,501 it's not afternoon. Good 3476 02:27:20,501 --> 02:27:21,000 morning commissioners and 3477 02:27:21,000 --> 02:27:22,999 members of the public. My name 3478 02:27:22,999 --> 02:27:25,834 is alicia morales research and 3479 02:27:25,834 --> 02:27:27,999 policy analyst with lean. I am 3480 02:27:27,999 --> 02:27:29,000 here in this presentation with 3481 02:27:29,000 --> 02:27:31,834 my colleague tiffany wong who is 3482 02:27:31,834 --> 02:27:34,167 also research associate with 3483 02:27:34,167 --> 02:27:37,167 scope, and gloria salinas, a 3484 02:27:37,501 --> 02:27:39,375 community member, south la 3485 02:27:39,375 --> 02:27:41,542 resident, business owner and 3486 02:27:41,542 --> 02:27:43,167 member of scope as well. In 3487 02:27:43,167 --> 02:27:44,250 closing out today's 3488 02:27:44,250 --> 02:27:46,000 presentation, we appreciate you 3489 02:27:46,000 --> 02:27:48,459 for focusing on the topic of 3490 02:27:48,459 --> 02:27:51,250 utility debt, of shutoffs, and 3491 02:27:51,250 --> 02:27:52,417 ultimately affordability 3492 02:27:52,417 --> 02:27:53,999 especially for low-income 3493 02:27:53,999 --> 02:27:55,709 ratepayers. We're here today 3494 02:27:55,709 --> 02:27:56,959 with our community members not 3495 02:27:56,959 --> 02:27:59,334 just in these chambers, but in 3496 02:27:59,334 --> 02:28:01,420 the overflow rooms to share 3497 02:28:01,420 --> 02:28:02,751 light on the real life impacts 3498 02:28:02,751 --> 02:28:05,834 of shutoffs on angelinos. As we 3499 02:28:05,834 --> 02:28:08,584 saw today thousands of angelenos 3500 02:28:08,584 --> 02:28:10,709 were affected in shutoffs prior 3501 02:28:10,709 --> 02:28:13,109 to the pandemic accumulating 3502 02:28:13,167 --> 02:28:16,167 high levels of debt, over 3503 02:28:16,751 --> 02:28:18,751 $85 million. Forcing tradeoffs 3504 02:28:20,999 --> 02:28:23,000 in order to pay their bills 3505 02:28:23,000 --> 02:28:24,959 ultimately putting them in 3506 02:28:24,959 --> 02:28:26,918 dangerous positions choosing 3507 02:28:26,918 --> 02:28:28,918 between shelters, utilities, 3508 02:28:29,250 --> 02:28:30,792 food, transportation, is more. 3509 02:28:30,792 --> 02:28:32,375 we also note from the pandemic 3510 02:28:32,375 --> 02:28:34,000 that when members were able to 3511 02:28:34,000 --> 02:28:37,600 pay their bills they did. In 3512 02:28:39,334 --> 02:28:42,830 the city where there is cost of 3513 02:28:42,830 --> 02:28:44,830 living increasing especially 3514 02:28:45,209 --> 02:28:47,626 keeping water running and lights 3515 02:28:47,626 --> 02:28:49,459 on. As we continue to recover 3516 02:28:49,459 --> 02:28:51,501 from the socio-economic impacts 3517 02:28:51,501 --> 02:28:53,292 of the pandemic addressing 3518 02:28:53,292 --> 02:28:55,209 shutoffs it's an important issue 3519 02:28:55,209 --> 02:28:57,167 to our members and these are 3520 02:28:57,167 --> 02:28:58,459 solutions that we have been 3521 02:28:58,459 --> 02:29:00,000 looking forward to for a long 3522 02:29:00,000 --> 02:29:02,999 time. As part of repower la 3523 02:29:02,999 --> 02:29:04,999 coalition, we have been fighting 3524 02:29:04,999 --> 02:29:06,999 for affordable utilities 3525 02:29:07,830 --> 02:29:08,792 equitable programs and pathways 3526 02:29:08,792 --> 02:29:10,830 to union jobs for many years. 3527 02:29:10,830 --> 02:29:11,999 we commend the work of the board 3528 02:29:11,999 --> 02:29:14,709 and of the utility to provide 3529 02:29:14,709 --> 02:29:17,709 utility debt relief to thousands 3530 02:29:19,751 --> 02:29:22,830 of millions of dollars to help 3531 02:29:22,830 --> 02:29:25,683 over the past years, and with 3532 02:29:25,918 --> 02:29:27,999 the shut off moratorium that 3533 02:29:27,999 --> 02:29:30,399 began in april 2020. While 3534 02:29:36,167 --> 02:29:37,999 pathways keeping rates 3535 02:29:37,999 --> 02:29:39,918 affordable and sustainable, and 3536 02:29:39,918 --> 02:29:42,918 work of la 100, communities need 3537 02:29:45,459 --> 02:29:48,459 protections now. It was jarring 3538 02:29:49,292 --> 02:29:51,292 to see shutoffs happening in 3539 02:29:51,292 --> 02:29:53,167 september of 2023 and especially 3540 02:29:53,167 --> 02:29:55,830 for residential customers and 3541 02:29:55,830 --> 02:29:57,209 even earlier as we experienced 3542 02:29:57,209 --> 02:29:59,417 over a week long heatwave and as 3543 02:29:59,417 --> 02:30:02,834 the city moved to a clean 3544 02:30:02,834 --> 02:30:04,417 renewable energy economy we need 3545 02:30:04,417 --> 02:30:08,170 to ensure there are baseline and 3546 02:30:08,830 --> 02:30:10,483 safety nets for low-income 3547 02:30:11,167 --> 02:30:14,167 ratepayers in the city. Rent 3548 02:30:14,999 --> 02:30:17,876 income are strong indicators for 3549 02:30:17,876 --> 02:30:20,792 who gets utilities shut off and 3550 02:30:20,792 --> 02:30:23,250 how long they are disconnected. 3551 02:30:23,250 --> 02:30:25,334 with experience in moratorium 3552 02:30:25,334 --> 02:30:27,459 and living without access to 3553 02:30:27,459 --> 02:30:29,626 water and power as climate 3554 02:30:29,626 --> 02:30:32,260 impacts worsen, power shutoffs 3555 02:30:35,999 --> 02:30:37,999 disconnecting more than once, 3556 02:30:37,999 --> 02:30:39,999 with 40% getting disconnected 3557 02:30:40,167 --> 02:30:43,125 again. We're asking dwp to 3558 02:30:43,125 --> 02:30:44,959 enact a policy to stop water and 3559 02:30:44,959 --> 02:30:46,667 power shutoffs for low-income 3560 02:30:46,667 --> 02:30:47,999 residential customers to protect 3561 02:30:47,999 --> 02:30:50,399 communities from the inhumane 3562 02:30:50,709 --> 02:30:51,999 life-threatening situations of 3563 02:30:51,999 --> 02:30:54,999 living without water and power. 3564 02:30:54,999 --> 02:30:57,999 the shut off moratorium saved 3565 02:30:58,125 --> 02:31:01,725 lives. The next best step is 3566 02:31:02,792 --> 02:31:05,192 implement a permanent solution 3567 02:31:06,375 --> 02:31:08,751 to shut off and we'll share 3568 02:31:08,751 --> 02:31:09,751 recommendation with us today. 3569 02:31:09,751 --> 02:31:11,501 I'll ask tiffany wong to speak 3570 02:31:11,501 --> 02:31:13,000 on some specific policy 3571 02:31:13,000 --> 02:31:15,000 recommendations. 3572 02:31:17,459 --> 02:31:20,459 >>speaker: thank you alisia for 3573 02:31:20,584 --> 02:31:22,584 setting the stage. 3574 02:31:28,918 --> 02:31:31,501 on why we're here, and our 3575 02:31:31,501 --> 02:31:32,751 demands. 3576 02:31:32,751 --> 02:31:36,351 much of dwp's analysis and our 3577 02:31:37,830 --> 02:31:40,830 recommendations come out of the 3578 02:31:40,999 --> 02:31:42,999 preventing shutoffs pilot 3579 02:31:43,830 --> 02:31:45,375 convened by the alliance and 3580 02:31:45,375 --> 02:31:47,125 done in partnership with scope. 3581 02:31:47,125 --> 02:31:49,000 in today's presentation say 3582 02:31:49,000 --> 02:31:50,000 snapshot of the existing 3583 02:31:50,000 --> 02:31:51,250 analysis that shows how much 3584 02:31:51,250 --> 02:31:54,667 shut offs are a racial justice 3585 02:31:54,667 --> 02:31:58,267 issue, and are meant onus on 3586 02:32:02,584 --> 02:32:05,584 ladwp to right these inequities. 3587 02:32:09,501 --> 02:32:12,501 on behalf of repower la 3588 02:32:12,918 --> 02:32:13,959 coalition and frontline 3589 02:32:13,959 --> 02:32:16,125 communities, we are demanding an 3590 02:32:16,125 --> 02:32:18,000 to end water and power shutoffs 3591 02:32:18,000 --> 02:32:20,000 for all low-income residential 3592 02:32:20,000 --> 02:32:23,000 customers while past relief has 3593 02:32:23,334 --> 02:32:24,876 focused on customers on discount 3594 02:32:24,876 --> 02:32:26,709 programs we are urging a broad 3595 02:32:26,709 --> 02:32:30,167 safety net that covers who still 3596 02:32:30,167 --> 02:32:32,709 face barriers in accessing these 3597 02:32:32,709 --> 02:32:35,109 programs, with enrollment on 3598 02:32:36,420 --> 02:32:38,375 other public assistance programs 3599 02:32:38,375 --> 02:32:40,775 and including those making 50% 3600 02:32:43,959 --> 02:32:46,375 medium income or less shut off 3601 02:32:46,375 --> 02:32:48,250 policy should be extended to all 3602 02:32:48,250 --> 02:32:50,830 customers during extreme weather 3603 02:32:50,830 --> 02:32:52,417 so no angeleno goes without 3604 02:32:52,417 --> 02:32:55,125 water and power during coal 3605 02:32:55,125 --> 02:32:58,125 snaps or worsening storms. We 3606 02:32:58,375 --> 02:33:00,250 urge protections for small 3607 02:33:00,250 --> 02:33:01,626 commercial customers and 3608 02:33:01,626 --> 02:33:03,626 communities and frontline 3609 02:33:04,834 --> 02:33:07,234 communities in recognition the 3610 02:33:18,999 --> 02:33:20,292 socio-economic impacts. Without 3611 02:33:20,292 --> 02:33:22,420 further action our most 3612 02:33:22,420 --> 02:33:22,999 vulnerable communities will 3613 02:33:22,999 --> 02:33:24,501 continue to struggle. This no 3614 02:33:24,501 --> 02:33:27,292 shut off policy must be tied 3615 02:33:27,292 --> 02:33:28,584 with efforts to provide utility 3616 02:33:28,584 --> 02:33:30,984 debt relief and affordability 3617 02:33:31,792 --> 02:33:34,192 measures to pursue ecologic 3618 02:33:38,125 --> 02:33:40,125 decarbonization is improve 3619 02:33:40,375 --> 02:33:42,250 customer service is outreach and 3620 02:33:42,250 --> 02:33:44,650 increase access and pathways. 3621 02:33:46,959 --> 02:33:48,751 we want to start with making 3622 02:33:48,751 --> 02:33:50,751 sure that ladwp is working with 3623 02:33:50,751 --> 02:33:52,959 us and impacted community 3624 02:33:52,959 --> 02:33:55,626 members on these needed visions 3625 02:33:55,626 --> 02:33:57,417 and policy change. At the end 3626 02:33:57,417 --> 02:33:59,420 of the today, yes there is at 3627 02:33:59,420 --> 02:34:00,417 that evidence and, but more 3628 02:34:00,417 --> 02:34:01,626 importantly, this is really 3629 02:34:01,626 --> 02:34:03,250 about people. I want to you 3630 02:34:03,250 --> 02:34:05,751 recall many of the stories that 3631 02:34:05,751 --> 02:34:07,834 were shared during public 3632 02:34:07,834 --> 02:34:08,999 comment, and understand that 3633 02:34:08,999 --> 02:34:11,399 these reflect many others 3634 02:34:11,876 --> 02:34:13,959 unheard stories across our tea. 3635 02:34:13,959 --> 02:34:16,209 and to close we want to, again, 3636 02:34:16,209 --> 02:34:17,999 center the voices of our 3637 02:34:17,999 --> 02:34:19,709 community members. So, I want 3638 02:34:19,709 --> 02:34:21,626 -- it's with deep appreciation 3639 02:34:21,626 --> 02:34:25,226 they invite gloria sal I know 3640 02:34:25,751 --> 02:34:28,167 as, south la resident, is 3641 02:34:28,167 --> 02:34:30,567 grassroots community member to 3642 02:34:31,999 --> 02:34:33,999 share with you. 3643 02:35:05,420 --> 02:35:05,918 >>speaker: [speaking in native 3644 02:35:05,918 --> 02:35:07,918 language]. 3645 02:35:08,292 --> 02:35:09,501 >>interpreter: I am a leader of 3646 02:35:09,501 --> 02:35:11,334 scope and I am a resident of 3647 02:35:11,334 --> 02:35:15,584 south la. I am the owner of a 3648 02:35:15,584 --> 02:35:16,167 small business. [speaking in 3649 02:35:16,167 --> 02:35:18,167 native language]. 3650 02:35:22,000 --> 02:35:23,375 >>interpreter: I'm a customer 3651 02:35:23,375 --> 02:35:26,975 of ladwp for a long time. 3652 02:35:27,999 --> 02:35:28,709 >>speaker: [speaking in native 3653 02:35:28,709 --> 02:35:30,709 language]. 3654 02:35:34,792 --> 02:35:35,751 >>interpreter: and I'm 3655 02:35:35,751 --> 02:35:36,876 representing those of low-income 3656 02:35:36,876 --> 02:35:37,999 who are here, and those who are 3657 02:35:37,999 --> 02:35:40,999 not here, because they couldn't 3658 02:35:42,167 --> 02:35:44,167 come today. 3659 02:35:44,876 --> 02:35:45,501 >>speaker: [speaking in native 3660 02:35:45,501 --> 02:35:47,501 language]. 3661 02:35:52,334 --> 02:35:52,999 >>interpreter: and I want to 3662 02:35:52,999 --> 02:35:54,999 say thank you for focusing on 3663 02:35:54,999 --> 02:35:57,999 the shutoffs, and the debts, and 3664 02:35:57,999 --> 02:36:00,667 it is my wish that we can do a 3665 02:36:00,667 --> 02:36:01,999 lot. 3666 02:36:01,999 --> 02:36:02,667 >>speaker: [speaking in native 3667 02:36:02,667 --> 02:36:04,667 language]. 3668 02:36:12,584 --> 02:36:13,459 >>interpreter: in our 3669 02:36:13,459 --> 02:36:14,834 community, we have been 3670 02:36:14,834 --> 02:36:17,234 struggling and advocating for 3671 02:36:17,334 --> 02:36:19,334 the utilities, affordability. 3672 02:36:24,959 --> 02:36:25,584 >>speaker: [speaking in native 3673 02:36:25,584 --> 02:36:27,584 language]. 3674 02:36:31,584 --> 02:36:32,626 >>interpreter: for programs, 3675 02:36:32,626 --> 02:36:35,626 there are more inequities and 3676 02:36:39,999 --> 02:36:43,599 for more unions for many years. 3677 02:36:44,626 --> 02:36:45,999 >>speaker: [speaking in native 3678 02:36:45,999 --> 02:36:47,999 language]. 3679 02:36:48,999 --> 02:36:50,292 >>interpreter: and today we are 3680 02:36:50,292 --> 02:36:52,125 requesting that you promote a 3681 02:36:52,125 --> 02:36:55,725 policy to stop the shutoffs of 3682 02:36:55,999 --> 02:36:57,999 energy and water. 3683 02:37:03,999 --> 02:37:04,834 >>speaker: [speaking in native 3684 02:37:04,834 --> 02:37:06,834 language]. 3685 02:37:08,000 --> 02:37:09,334 >>interpreter: because it is 3686 02:37:09,334 --> 02:37:11,734 inhuman, and potentially deadly 3687 02:37:12,250 --> 02:37:14,501 for our communities to be in a 3688 02:37:14,501 --> 02:37:15,626 situation without water and 3689 02:37:15,626 --> 02:37:17,626 energy. 3690 02:37:17,626 --> 02:37:18,250 >>speaker: [speaking in native 3691 02:37:18,250 --> 02:37:20,250 language]. 3692 02:37:25,830 --> 02:37:26,876 >>interpreter: I want to say a 3693 02:37:26,876 --> 02:37:28,830 little bit about my experience 3694 02:37:28,830 --> 02:37:30,751 with the shutoffs, and having to 3695 02:37:30,751 --> 02:37:34,351 pay bills that were really high. 3696 02:37:35,834 --> 02:37:36,626 >>speaker: [speaking in native 3697 02:37:36,626 --> 02:37:38,626 language]. 3698 02:37:41,420 --> 02:37:43,292 >>interpreter: I have always 3699 02:37:43,292 --> 02:37:46,334 lived in south los angeles, and 3700 02:37:46,334 --> 02:37:48,584 with a lot of effort, I started 3701 02:37:48,584 --> 02:37:51,584 with a really small business. 3702 02:37:53,209 --> 02:37:53,999 >>speaker: [speaking in native 3703 02:37:53,999 --> 02:37:55,459 language]. 3704 02:37:55,459 --> 02:37:56,999 >>interpreter: which is, like, 3705 02:37:56,999 --> 02:37:59,999 ice cream, and shaved ice. 3706 02:38:01,125 --> 02:38:01,999 >>speaker: [speaking in native 3707 02:38:01,999 --> 02:38:02,959 language]. 3708 02:38:02,959 --> 02:38:03,876 >>interpreter: and I have had 3709 02:38:03,876 --> 02:38:05,375 this small business for seven 3710 02:38:05,375 --> 02:38:07,375 years. 3711 02:38:16,420 --> 02:38:16,918 >>speaker: [speaking in native 3712 02:38:16,918 --> 02:38:17,542 language]. 3713 02:38:17,542 --> 02:38:18,209 >>interpreter: it takes a lot 3714 02:38:18,209 --> 02:38:20,542 of effort to build it up because 3715 02:38:20,542 --> 02:38:21,999 there are a lot of regulations 3716 02:38:21,999 --> 02:38:22,999 and laws to have this kind of 3717 02:38:22,999 --> 02:38:24,542 business. 3718 02:38:24,542 --> 02:38:25,167 >>speaker: [speaking in native 3719 02:38:25,167 --> 02:38:27,167 language]. 3720 02:38:31,250 --> 02:38:32,626 >>interpreter: and it also is 3721 02:38:32,626 --> 02:38:34,375 very difficult in our community 3722 02:38:34,375 --> 02:38:36,775 to build up clientele. 3723 02:38:41,375 --> 02:38:42,000 >>speaker: [speaking in native 3724 02:38:42,000 --> 02:38:42,501 language]. 3725 02:38:42,501 --> 02:38:43,292 >>interpreter: so that was my 3726 02:38:43,292 --> 02:38:44,999 goal, and I am proud that I did 3727 02:38:44,999 --> 02:38:46,459 it. 3728 02:38:46,459 --> 02:38:47,830 >>speaker: [speaking in native 3729 02:38:47,830 --> 02:38:47,542 language]. 3730 02:38:47,542 --> 02:38:48,667 >>interpreter: but I also feel 3731 02:38:48,667 --> 02:38:50,167 very frustrated, because the 3732 02:38:50,167 --> 02:38:52,292 energy bills are still very 3733 02:38:52,292 --> 02:38:54,292 high. 3734 02:38:54,999 --> 02:38:55,667 >>speaker: [speaking in native 3735 02:38:55,667 --> 02:38:56,125 language]. 3736 02:38:56,125 --> 02:38:56,959 >>interpreter: and I want to 3737 02:38:56,959 --> 02:38:58,250 tell you about my own 3738 02:38:58,250 --> 02:39:00,250 experience. 3739 02:39:02,999 --> 02:39:05,399 >>speaker: [speaking in native 3740 02:39:05,459 --> 02:39:06,417 language]. 3741 02:39:06,417 --> 02:39:07,709 >>interpreter: it is very 3742 02:39:07,709 --> 02:39:08,999 frustrating. 3743 02:39:08,999 --> 02:39:09,918 >>speaker: [speaking in native 3744 02:39:09,918 --> 02:39:11,918 language]. 3745 02:39:14,375 --> 02:39:16,209 >>interpreter: it didn't happen 3746 02:39:16,209 --> 02:39:18,420 now in the pandemic, but it 3747 02:39:18,420 --> 02:39:20,709 happened when I first started my 3748 02:39:20,709 --> 02:39:22,584 business they came over to shut 3749 02:39:22,584 --> 02:39:24,999 off the energy, the electricity. 3750 02:39:24,999 --> 02:39:25,834 >>speaker: [speaking in native 3751 02:39:25,834 --> 02:39:26,250 language]. 3752 02:39:26,250 --> 02:39:27,830 >>interpreter: as I was 3753 02:39:27,830 --> 02:39:28,751 starting, I didn't have enough 3754 02:39:28,751 --> 02:39:31,125 to pay the -- for the energy, 3755 02:39:31,125 --> 02:39:33,125 for the electricity. 3756 02:39:43,125 --> 02:39:43,999 >>speaker: [speaking in native 3757 02:39:43,999 --> 02:39:44,375 language]. 3758 02:39:44,375 --> 02:39:45,209 >>interpreter: I felt it was 3759 02:39:45,209 --> 02:39:48,000 not too much, but that little 3760 02:39:48,000 --> 02:39:50,918 bit of money, I didn't have it. 3761 02:39:50,918 --> 02:39:51,542 >>speaker: [speaking in native 3762 02:39:51,542 --> 02:39:53,542 language]. 3763 02:40:00,709 --> 02:40:01,334 >>interpreter: so this person 3764 02:40:01,334 --> 02:40:03,125 came over, and I asked him, 3765 02:40:03,125 --> 02:40:04,999 please don't do it, and I was 3766 02:40:04,999 --> 02:40:07,999 able to gather $100 to give to 3767 02:40:07,999 --> 02:40:10,000 this person so they would stop 3768 02:40:10,000 --> 02:40:12,000 the shut off. 3769 02:40:12,751 --> 02:40:13,375 >>speaker: [speaking in native 3770 02:40:13,375 --> 02:40:15,375 language]. 3771 02:40:32,334 --> 02:40:33,209 >>interpreter: so, I have 3772 02:40:33,209 --> 02:40:34,999 always been active in my 3773 02:40:34,999 --> 02:40:36,375 community, I have continued to 3774 02:40:36,375 --> 02:40:38,999 work, and I would be active 3775 02:40:38,999 --> 02:40:40,250 gathering signatures from 3776 02:40:40,250 --> 02:40:41,626 community members, helping at 3777 02:40:41,626 --> 02:40:43,709 the school of my kids, when 3778 02:40:43,709 --> 02:40:47,309 there was any problems, and, now 3779 02:40:47,375 --> 02:40:49,775 they're starting to graduate. 3780 02:40:49,999 --> 02:40:50,709 >>speaker: [speaking in native 3781 02:40:50,709 --> 02:40:52,709 language]. 3782 02:41:21,918 --> 02:41:23,209 >>interpreter: I will continue 3783 02:41:23,209 --> 02:41:26,809 now, like, in this struggle, and 3784 02:41:27,999 --> 02:41:30,834 being active, and I'm really 3785 02:41:30,834 --> 02:41:32,334 grateful with the community 3786 02:41:32,334 --> 02:41:33,420 organizations that help the 3787 02:41:33,420 --> 02:41:35,442 low-income communities, such as 3788 02:41:35,667 --> 02:41:39,267 scope, which they -- I know, 3789 02:41:39,709 --> 02:41:42,209 have done big work, but it's not 3790 02:41:42,209 --> 02:41:44,209 still reflected because 3791 02:41:45,999 --> 02:41:47,999 [indiscernible] so high. 3792 02:41:48,125 --> 02:41:48,999 >>speaker: [speaking in native 3793 02:41:48,999 --> 02:41:50,999 language]. 3794 02:42:16,959 --> 02:42:19,359 >>interpreter: so I'm giving 3795 02:42:21,501 --> 02:42:23,375 back because it is a matter of 3796 02:42:23,375 --> 02:42:24,876 awareness and conscious, like 3797 02:42:24,876 --> 02:42:26,999 there is some people for them 3798 02:42:26,999 --> 02:42:28,999 it's not difficult to pay, but I 3799 02:42:28,999 --> 02:42:30,125 have this experience, we live 3800 02:42:30,125 --> 02:42:32,542 this every day, and it is, like, 3801 02:42:32,542 --> 02:42:36,142 really hard to pay this bill. 3802 02:42:36,999 --> 02:42:37,834 >>speaker: [speaking in native 3803 02:42:37,834 --> 02:42:39,834 language]. 3804 02:42:52,830 --> 02:42:52,876 >>interpreter: and I will 3805 02:42:52,876 --> 02:42:54,542 continue with my business. I 3806 02:42:54,542 --> 02:42:55,999 will continue with this 3807 02:42:55,999 --> 02:42:57,626 organization in order to really 3808 02:42:57,626 --> 02:42:58,959 achieve something. I know that 3809 02:42:58,959 --> 02:43:01,359 we can do it. 3810 02:43:08,542 --> 02:43:09,918 >>speaker: [speaking in native 3811 02:43:09,918 --> 02:43:11,918 language]. 3812 02:43:12,751 --> 02:43:13,667 >>interpreter: and I hope this 3813 02:43:13,667 --> 02:43:14,999 we can continue these 3814 02:43:14,999 --> 02:43:17,399 discussions, and within the 3815 02:43:18,250 --> 02:43:19,334 department of water and power. 3816 02:43:19,334 --> 02:43:20,542 and thank you very much for 3817 02:43:20,542 --> 02:43:20,999 listening. 3818 02:43:20,999 --> 02:43:22,999 >>pres. Cynthia mcclain-hill: 3819 02:43:25,918 --> 02:43:26,125 gracias. 3820 02:43:26,125 --> 02:43:28,125 [applause] 3821 02:43:30,000 --> 02:43:32,250 thank you very much. I still 3822 02:43:32,250 --> 02:43:33,999 want to highlight one of the 3823 02:43:33,999 --> 02:43:37,501 things that was said by the cbo 3824 02:43:37,501 --> 02:43:39,125 presenters, and that is that our 3825 02:43:39,125 --> 02:43:42,830 data does demonstrate that when 3826 02:43:42,830 --> 02:43:43,584 low-income communities can't 3827 02:43:43,584 --> 02:43:45,999 pay, they do. So, we should 3828 02:43:45,999 --> 02:43:48,834 just bear that in mind, there is 3829 02:43:48,834 --> 02:43:52,434 no significant -- there is no 3830 02:43:53,167 --> 02:43:56,167 evidence that people, even if 3831 02:43:58,959 --> 02:44:00,125 given opportunity with the 3832 02:44:00,125 --> 02:44:02,125 pandemic, with the moratorium in 3833 02:44:02,125 --> 02:44:05,725 place, that when they could pay, 3834 02:44:05,918 --> 02:44:09,830 that they refused to do so. So, 3835 02:44:09,830 --> 02:44:10,667 again, continue to look forward 3836 02:44:10,667 --> 02:44:12,999 to this discussion. This is not 3837 02:44:12,999 --> 02:44:16,334 a one-off. And, also, I do 3838 02:44:16,334 --> 02:44:18,830 believe that clarity is really 3839 02:44:18,830 --> 02:44:20,999 important that we don't want 3840 02:44:20,999 --> 02:44:23,999 people wondering if, you know, 3841 02:44:24,250 --> 02:44:25,959 they're going to wake up one day 3842 02:44:25,959 --> 02:44:28,125 and see a shut off notice in 3843 02:44:28,125 --> 02:44:30,709 their mailbox. So, just, you 3844 02:44:30,709 --> 02:44:32,834 know, if necessary, I'm happy to 3845 02:44:32,834 --> 02:44:36,434 bring a motion to instruct the 3846 02:44:41,667 --> 02:44:43,834 department not to shut off any 3847 02:44:43,834 --> 02:44:45,792 low-income or life line customer 3848 02:44:45,792 --> 02:44:47,792 without first coming to this 3849 02:44:47,792 --> 02:44:50,250 board. If that is required. 3850 02:44:50,250 --> 02:44:51,999 marty, if that is your 3851 02:44:51,999 --> 02:44:53,250 commitment, then I will accept 3852 02:44:53,250 --> 02:44:55,209 that, but if that is required, 3853 02:44:55,209 --> 02:44:56,959 I'm happy to bring that motion 3854 02:44:56,959 --> 02:44:58,751 forward. 3855 02:44:58,751 --> 02:44:59,375 >>gm martin l. Adams: certainly 3856 02:44:59,375 --> 02:45:00,542 if the board wants to make that 3857 02:45:00,542 --> 02:45:02,000 motion, that would be fine. I 3858 02:45:02,000 --> 02:45:03,999 do believe that we have a very 3859 02:45:03,999 --> 02:45:05,709 deliberate measure planned going 3860 02:45:05,709 --> 02:45:06,999 forward, and we would continue 3861 02:45:06,999 --> 02:45:08,375 to bring that to the board to 3862 02:45:08,375 --> 02:45:09,999 make sure that it meets your 3863 02:45:09,999 --> 02:45:11,876 goals and objectives. And, 3864 02:45:11,876 --> 02:45:15,334 again, we have no -- the idea is 3865 02:45:15,334 --> 02:45:17,876 to try to do everything we can 3866 02:45:17,876 --> 02:45:19,834 to avoid getting people into a 3867 02:45:19,834 --> 02:45:21,584 situation where they can't pay 3868 02:45:21,584 --> 02:45:23,959 their bill. And we do have a 3869 02:45:23,959 --> 02:45:25,876 lot of months ahead to deliver 3870 02:45:25,876 --> 02:45:27,751 on that before we ever get to 3871 02:45:27,751 --> 02:45:28,792 the point of making that 3872 02:45:28,792 --> 02:45:30,459 decision about a shut off. So, 3873 02:45:30,459 --> 02:45:32,167 if that's acceptable, I would 3874 02:45:32,167 --> 02:45:34,542 ask, let us work the plan, if 3875 02:45:34,542 --> 02:45:35,834 you are comfortable with that, 3876 02:45:35,834 --> 02:45:37,999 and bring it back to make sure 3877 02:45:37,999 --> 02:45:39,375 that we're on the path that we 3878 02:45:39,375 --> 02:45:40,000 should be on, in your eyes. 3879 02:45:40,000 --> 02:45:41,667 >>pres. Cynthia mcclain-hill: 3880 02:45:41,667 --> 02:45:44,670 I'm very interested. I 3881 02:45:44,709 --> 02:45:46,834 understand plans, but what's 3882 02:45:46,834 --> 02:45:49,834 clear and important is execution 3883 02:45:49,999 --> 02:45:51,999 of the plan. We have had plans 3884 02:45:51,999 --> 02:45:53,417 in the past, and we have 3885 02:45:53,417 --> 02:45:54,667 demonstrated a real challenge, 3886 02:45:54,667 --> 02:45:57,420 or real struggle, with, again, 3887 02:45:57,420 --> 02:45:58,459 communicating with, coordinating 3888 02:45:58,459 --> 02:46:01,459 with, and actually delivering to 3889 02:46:01,501 --> 02:46:03,901 our lowest income residents. 3890 02:46:04,542 --> 02:46:08,142 and, so, I think we'll -- 3891 02:46:09,709 --> 02:46:12,584 ensuring that we do that, as a 3892 02:46:12,584 --> 02:46:14,375 predicate to anything that would 3893 02:46:14,375 --> 02:46:17,167 be close to a shut off. And 3894 02:46:17,167 --> 02:46:19,567 that's assuming we ever 3895 02:46:19,792 --> 02:46:21,501 reinstitute shutoffs for poor 3896 02:46:21,501 --> 02:46:22,999 people. And I just want to say 3897 02:46:22,999 --> 02:46:24,751 that from my perspective, it's 3898 02:46:24,751 --> 02:46:28,351 -- that would not be the 3899 02:46:29,999 --> 02:46:32,292 direction they would move. I am 3900 02:46:32,292 --> 02:46:35,892 simply not proposing this as an 3901 02:46:37,209 --> 02:46:39,609 absolute action at this 3902 02:46:40,167 --> 02:46:42,420 juncture, because I haven't had 3903 02:46:42,420 --> 02:46:45,375 time to go to the department 3904 02:46:45,375 --> 02:46:47,334 around that level of policy 3905 02:46:47,334 --> 02:46:51,250 making but at this juncture I am 3906 02:46:51,250 --> 02:46:53,334 interested in making sure there 3907 02:46:53,334 --> 02:46:55,751 will be no change in status quo 3908 02:46:55,751 --> 02:46:57,000 until we have had further time 3909 02:46:57,000 --> 02:46:58,667 to look at what the department 3910 02:46:58,667 --> 02:47:00,999 is doing, and assess and 3911 02:47:00,999 --> 02:47:02,834 increase our engagement with the 3912 02:47:02,834 --> 02:47:04,125 community, and come up with a 3913 02:47:04,125 --> 02:47:06,209 way to move forward that ensures 3914 02:47:06,209 --> 02:47:08,751 service to everyone. And, then, 3915 02:47:08,751 --> 02:47:11,626 also, to see how effective we 3916 02:47:11,626 --> 02:47:14,375 can be on the legislative side, 3917 02:47:14,375 --> 02:47:15,999 as it relates to securing funds 3918 02:47:15,999 --> 02:47:17,375 that are available to meet that 3919 02:47:17,375 --> 02:47:19,375 debt burden. 3920 02:47:19,999 --> 02:47:20,876 >>gm martin l. Adams: you're 3921 02:47:20,876 --> 02:47:22,292 correct. No change in the 3922 02:47:22,292 --> 02:47:22,792 status quo. 3923 02:47:22,792 --> 02:47:23,542 >>pres. Cynthia mcclain-hill: 3924 02:47:23,542 --> 02:47:26,542 all right. Any other comments? 3925 02:47:28,167 --> 02:47:29,999 >>v. Pres, cynthia ruiz: I just 3926 02:47:29,999 --> 02:47:31,125 want to thank everybody that 3927 02:47:31,125 --> 02:47:33,999 came to give public comment. As 3928 02:47:33,999 --> 02:47:35,999 president mcclain-hill commented 3929 02:47:36,375 --> 02:47:38,501 to it's not easy to make your 3930 02:47:38,501 --> 02:47:40,999 way down here and make public 3931 02:47:40,999 --> 02:47:42,999 comment. I just want folks to 3932 02:47:42,999 --> 02:47:45,375 know we hear you, and we 3933 02:47:45,375 --> 02:47:47,209 appreciate the comments. 3934 02:47:47,209 --> 02:47:47,999 >>com. Mia lehrer: I second 3935 02:47:47,999 --> 02:47:49,292 that. And I don't know what the 3936 02:47:49,292 --> 02:47:51,667 protocol would be to, sort of, 3937 02:47:51,667 --> 02:47:53,792 request some kind of update. Is 3938 02:47:53,792 --> 02:47:54,999 it three months? 3939 02:47:54,999 --> 02:47:57,542 is it -- you know, just to make 3940 02:47:57,542 --> 02:47:59,417 sure we're moving toward those 3941 02:47:59,417 --> 02:48:01,375 targeted goals that president 3942 02:48:01,375 --> 02:48:02,999 mcclain-hill was talking about? 3943 02:48:02,999 --> 02:48:06,599 so we know every 60 days, or 90 3944 02:48:07,999 --> 02:48:10,125 days, or so, if everything is 3945 02:48:10,125 --> 02:48:10,709 moving forward. 3946 02:48:10,709 --> 02:48:12,709 >>pres. Cynthia mcclain-hill: 3947 02:48:13,830 --> 02:48:14,999 this september we'll put a 3948 02:48:14,999 --> 02:48:16,830 presentation back from the 3949 02:48:16,830 --> 02:48:19,000 department on for december and 3950 02:48:19,000 --> 02:48:21,501 we'll keep an eye on it. 3951 02:48:21,501 --> 02:48:22,125 >>gm martin l. Adams: we'll try 3952 02:48:22,125 --> 02:48:23,999 to create some metrics to 3953 02:48:23,999 --> 02:48:25,209 measure the programs, and 3954 02:48:25,209 --> 02:48:27,125 metrics that we know we're 3955 02:48:27,125 --> 02:48:29,830 reaching people and be able to 3956 02:48:29,830 --> 02:48:30,999 keep track of those and be able 3957 02:48:30,999 --> 02:48:35,000 to bring them to you as often as 3958 02:48:35,000 --> 02:48:36,751 possible something to measure 3959 02:48:36,751 --> 02:48:39,751 your point we all recognize. 3960 02:48:42,999 --> 02:48:45,399 >>speaker: [speaking in native 3961 02:48:56,667 --> 02:48:56,999 language]. 3962 02:48:56,999 --> 02:48:58,999 [laughter] 3963 02:49:00,959 --> 02:49:01,584 >>pres. Cynthia mcclain-hill: 3964 02:49:01,584 --> 02:49:03,417 thank you for that. Also, 3965 02:49:03,417 --> 02:49:06,417 moving forward, I think we're 3966 02:49:06,501 --> 02:49:08,501 going to have significant public 3967 02:49:08,501 --> 02:49:09,751 participation, we're going to 3968 02:49:09,751 --> 02:49:13,951 want to think about how we have 3969 02:49:14,250 --> 02:49:15,375 translation services so people 3970 02:49:15,375 --> 02:49:17,292 in realtime will know what we're 3971 02:49:17,292 --> 02:49:18,876 saying in addition to 3972 02:49:18,876 --> 02:49:20,375 translation for us at the board. 3973 02:49:20,375 --> 02:49:22,417 we want to make sure we have 3974 02:49:22,417 --> 02:49:23,751 translation services available 3975 02:49:23,751 --> 02:49:25,292 for the audience, as well. I'm 3976 02:49:25,292 --> 02:49:27,420 not exactly sure what you're 3977 02:49:27,420 --> 02:49:29,999 going to do to figure that out, 3978 02:49:29,999 --> 02:49:32,209 but we do need to figure that 3979 02:49:32,209 --> 02:49:33,209 out. 3980 02:49:33,209 --> 02:49:35,999 okay. I think we'll move back 3981 02:49:35,999 --> 02:49:37,667 into our agenda. I think -- I 3982 02:49:37,667 --> 02:49:39,459 know a couple of things. I know 3983 02:49:39,459 --> 02:49:42,125 we have a hard out by one of our 3984 02:49:42,125 --> 02:49:44,525 commissioners at 1:45 today. I 3985 02:49:45,667 --> 02:49:47,792 would like to ask our inspector 3986 02:49:47,792 --> 02:49:48,959 general how long has 3987 02:49:48,959 --> 02:49:50,999 presentation will be, so I can 3988 02:49:50,999 --> 02:49:52,999 decide if that's going to go 3989 02:49:52,999 --> 02:49:54,999 next, or if we're going to go 3990 02:49:54,999 --> 02:49:57,792 next with the presentation from 3991 02:49:57,792 --> 02:49:59,209 shift? 3992 02:49:59,209 --> 02:50:00,501 >>speaker: president 3993 02:50:00,501 --> 02:50:01,834 mcclain-hill, there is one thing 3994 02:50:01,834 --> 02:50:03,375 you learn as a young attorney 3995 02:50:03,375 --> 02:50:05,501 when first starting out which is 3996 02:50:05,501 --> 02:50:06,999 don't get to up from front of 3997 02:50:06,999 --> 02:50:09,250 any decision makers when they're 3998 02:50:09,250 --> 02:50:10,999 hungry and tired after a long 3999 02:50:10,999 --> 02:50:12,667 meeting. So I'm happy to yield 4000 02:50:12,667 --> 02:50:14,876 this lot to the society of 4001 02:50:14,876 --> 02:50:16,584 hispanic professional engineers 4002 02:50:16,584 --> 02:50:17,667 and have my presentation shifted 4003 02:50:17,667 --> 02:50:20,420 to an upcoming meeting, or at 4004 02:50:20,420 --> 02:50:20,876 the discretion of the board. 4005 02:50:20,876 --> 02:50:22,876 >>pres. Cynthia mcclain-hill: 4006 02:50:23,999 --> 02:50:25,918 you know what, that is very 4007 02:50:25,918 --> 02:50:27,125 gracious of you. And I 4008 02:50:27,125 --> 02:50:28,000 appreciate it. Your 4009 02:50:28,000 --> 02:50:29,334 presentation will take place at 4010 02:50:29,334 --> 02:50:31,709 our next board meeting. As I do 4011 02:50:31,709 --> 02:50:32,999 believe that everyone should be 4012 02:50:32,999 --> 02:50:34,459 present for it, and I know 4013 02:50:34,459 --> 02:50:38,590 everyone wants to be so instead 4014 02:50:40,876 --> 02:50:42,667 we'll move to the presentation 4015 02:50:42,667 --> 02:50:45,667 from the society of hispanic 4016 02:50:49,459 --> 02:50:51,250 professional engineers. 4017 02:50:51,250 --> 02:50:51,999 >>gm martin l. Adams: as 4018 02:50:51,999 --> 02:50:54,399 president mcclain-hill noted in 4019 02:50:58,167 --> 02:51:00,250 remarks, this month is hispanic 4020 02:51:00,250 --> 02:51:02,650 heritage month and inclusivity 4021 02:51:04,209 --> 02:51:07,209 for a stronger nation. Chapter 4022 02:51:09,751 --> 02:51:11,542 event has been sponsored and 4023 02:51:11,542 --> 02:51:13,000 they it will be hosting a 4024 02:51:13,000 --> 02:51:16,334 webinar on october 12th it's a 4025 02:51:16,334 --> 02:51:18,734 virtual employee panel, and 4026 02:51:20,125 --> 02:51:22,830 beginning tomorrow our own 4027 02:51:22,830 --> 02:51:25,830 evelynn cortez davis director of 4028 02:51:25,709 --> 02:51:28,334 water and technical services is 4029 02:51:28,334 --> 02:51:31,934 going to be featuring a podcast 4030 02:51:34,999 --> 02:51:37,959 and that will be done in spanish 4031 02:51:37,959 --> 02:51:39,999 by the society of women 4032 02:51:39,999 --> 02:51:42,399 engineers latino affinity group. 4033 02:51:43,667 --> 02:51:46,667 we have marcelo, gonzalez, and 4034 02:51:51,751 --> 02:51:55,351 lopez here from our own local 4035 02:51:56,999 --> 02:51:58,999 ship chapter. 4036 02:52:01,999 --> 02:52:03,999 >>speaker: happy national 4037 02:52:05,959 --> 02:52:08,959 heritage month. I'm the hiring 4038 02:52:09,417 --> 02:52:11,817 manager in power engineer 4039 02:52:11,834 --> 02:52:12,959 technical services and president 4040 02:52:12,959 --> 02:52:16,559 of your ladwp chapter of society 4041 02:52:16,999 --> 02:52:18,999 of hispanic engineers. Today 4042 02:52:18,999 --> 02:52:21,626 we're proud to be here today 4043 02:52:21,626 --> 02:52:23,751 marking our second anniversary 4044 02:52:23,751 --> 02:52:24,999 of the board's approval to 4045 02:52:24,999 --> 02:52:27,667 launch an ladwp chapter. The 4046 02:52:27,667 --> 02:52:29,999 board action made ladwp the 4047 02:52:29,999 --> 02:52:32,999 first public averages that -- 4048 02:52:36,959 --> 02:52:39,250 [indiscernible] we are provide 4049 02:52:39,250 --> 02:52:42,850 to give an update on the 4050 02:52:43,375 --> 02:52:46,375 progress of our chapter. The 4051 02:52:47,626 --> 02:52:49,626 hispanic heritage month 4052 02:52:50,292 --> 02:52:51,876 recognizes countless 4053 02:52:51,876 --> 02:52:54,276 contributions in history, the 4054 02:52:54,999 --> 02:52:56,501 professional engineers was 4055 02:52:56,501 --> 02:53:00,101 launched 50 year ago in la by 4056 02:53:00,918 --> 02:53:03,209 those who want to advance 4057 02:53:03,209 --> 02:53:05,609 representation to latinos in 4058 02:53:05,999 --> 02:53:08,399 stem careers, and carrying 4059 02:53:09,167 --> 02:53:11,292 forward legacy of the division 4060 02:53:11,292 --> 02:53:14,292 in support of the board and 4061 02:53:14,292 --> 02:53:17,292 amplified voices of ladwp. In 4062 02:53:17,709 --> 02:53:19,834 los angeles nearly 50% of the 4063 02:53:19,834 --> 02:53:22,234 hispanic population is hispanic. 4064 02:53:23,876 --> 02:53:25,417 representation matters. We 4065 02:53:25,417 --> 02:53:28,417 thank the board, and general 4066 02:53:32,626 --> 02:53:35,375 manager marty adams, and the 4067 02:53:35,375 --> 02:53:37,334 office of equity and inclusion 4068 02:53:37,334 --> 02:53:39,999 for your vision and support. 4069 02:53:39,999 --> 02:53:42,250 today we'll begin by introducing 4070 02:53:42,250 --> 02:53:44,375 you to our recently elected ship 4071 02:53:44,375 --> 02:53:46,876 board and give a recap over our 4072 02:53:46,876 --> 02:53:49,125 past year. Look at exciting 4073 02:53:49,125 --> 02:53:50,834 activities we have planned in 4074 02:53:50,834 --> 02:53:53,420 the come weeks and close with a 4075 02:53:53,420 --> 02:53:56,642 hook ahead. We are pleased to 4076 02:53:58,167 --> 02:54:00,918 report that we completed our 4077 02:54:00,918 --> 02:54:02,459 chapters first election in april 4078 02:54:02,459 --> 02:54:05,459 of this year. Our 12 newly 4079 02:54:06,375 --> 02:54:07,999 installed officers are 4080 02:54:07,999 --> 02:54:10,399 president, ofelio rubio, vice 4081 02:54:15,626 --> 02:54:18,260 president of operation, marcelo, 4082 02:54:20,667 --> 02:54:22,375 vice president operations, 4083 02:54:22,375 --> 02:54:24,775 jesus, water works engineer 4084 02:54:26,000 --> 02:54:28,400 water system, vice president 4085 02:54:28,584 --> 02:54:30,984 wilfredo, treasurer hosy mora, 4086 02:54:40,626 --> 02:54:42,626 secretary liuvia, communication 4087 02:54:44,667 --> 02:54:47,670 chair jocelyn, chair brionna, 4088 02:54:52,709 --> 02:54:54,709 civil engineering associate 4089 02:54:55,876 --> 02:54:57,876 jahayra, membership chair 4090 02:55:01,834 --> 02:55:04,234 andres, and cultural development 4091 02:55:05,125 --> 02:55:07,525 chair, itzel, and professional 4092 02:55:08,501 --> 02:55:10,501 development chair, samuel 4093 02:55:11,584 --> 02:55:13,584 alvarado. 4094 02:55:13,999 --> 02:55:15,542 >>speaker: happy to see 50% 4095 02:55:15,542 --> 02:55:17,542 women. Good job. 4096 02:55:17,792 --> 02:55:19,999 >>speaker: we would like to 4097 02:55:19,999 --> 02:55:21,999 recognize the previous 4098 02:55:23,420 --> 02:55:25,442 internship board, from our 4099 02:55:26,000 --> 02:55:28,000 chapter in 2020, through 2022, 4100 02:55:29,000 --> 02:55:32,600 we have luis martinez, we have 4101 02:55:32,999 --> 02:55:35,399 power system rubio, marvin, 4102 02:55:38,209 --> 02:55:40,609 fabiola, brionna, jesus, and 4103 02:55:44,334 --> 02:55:46,125 castro. We have currently 90 4104 02:55:46,125 --> 02:55:47,876 members and are focused on 4105 02:55:47,876 --> 02:55:48,999 expanding membership and 4106 02:55:48,999 --> 02:55:50,830 participation. We had elections 4107 02:55:50,830 --> 02:55:52,626 and elected our first board, 4108 02:55:52,626 --> 02:55:55,876 over the past year or so, we had 4109 02:55:55,876 --> 02:55:58,276 the following activities, social 4110 02:55:58,292 --> 02:56:00,692 activities shpe la chapter 4111 02:56:01,667 --> 02:56:03,417 networking nights we have had 4112 02:56:03,417 --> 02:56:05,817 volunteer opportunities, with uc 4113 02:56:13,918 --> 02:56:16,318 irvine, robotics championship at 4114 02:56:19,375 --> 02:56:21,775 lausd, hosted at elementary 4115 02:56:24,959 --> 02:56:27,959 schools, at our recent board 4116 02:56:27,999 --> 02:56:30,399 meeting we announced election 4117 02:56:31,709 --> 02:56:35,309 results and gave an award of 4118 02:56:39,292 --> 02:56:41,292 certification of appreciation, 4119 02:56:41,584 --> 02:56:45,784 and we hosted at jp we had 4120 02:56:47,709 --> 02:56:49,709 cookies and coffey. We had 4121 02:56:49,709 --> 02:56:51,709 general board meetings and more 4122 02:56:51,709 --> 02:56:53,292 importantly recently we issued 4123 02:56:53,292 --> 02:56:56,892 our first issue of nexo our 4124 02:56:58,542 --> 02:57:00,999 chapter news letter. Next is 4125 02:57:00,999 --> 02:57:03,830 central link we're going to be 4126 02:57:03,830 --> 02:57:05,000 releasing a quarterly news 4127 02:57:05,000 --> 02:57:06,542 letter that provides updates 4128 02:57:06,542 --> 02:57:08,942 about upcoming events and 4129 02:57:08,999 --> 02:57:10,375 developments and activities that 4130 02:57:10,375 --> 02:57:11,876 different members can 4131 02:57:11,876 --> 02:57:14,876 participate in. And last week 4132 02:57:15,999 --> 02:57:17,999 we're in the process of getting 4133 02:57:17,999 --> 02:57:20,399 bylaws recognized by shpe 4134 02:57:20,501 --> 02:57:22,834 national so we can be a 4135 02:57:22,834 --> 02:57:24,417 recognized prg. 4136 02:57:24,417 --> 02:57:25,501 >>speaker: thank you marcelo. 4137 02:57:25,501 --> 02:57:29,250 my name is juliette, I am a 4138 02:57:29,250 --> 02:57:30,999 civil engineering associate in 4139 02:57:30,999 --> 02:57:32,375 water and resources division and 4140 02:57:32,375 --> 02:57:35,975 this year am elected ladwp shpe 4141 02:57:36,667 --> 02:57:38,834 secretary I would like to say 4142 02:57:38,834 --> 02:57:40,709 thank you to president 4143 02:57:40,709 --> 02:57:43,000 mcclain-hill and general manager 4144 02:57:43,000 --> 02:57:45,459 marty adams for recognizing the 4145 02:57:45,459 --> 02:57:47,751 importance of hispanic heritage 4146 02:57:47,751 --> 02:57:49,918 month. We truly appreciate the 4147 02:57:49,918 --> 02:57:52,420 board's support for our chapter. 4148 02:57:52,420 --> 02:57:53,999 this month we planned five 4149 02:57:53,999 --> 02:57:56,399 cultural socio and professional 4150 02:57:57,999 --> 02:58:00,999 activities if community to help 4151 02:58:00,999 --> 02:58:03,334 uplift and celebrate one 4152 02:58:03,334 --> 02:58:05,999 another. For our first activity 4153 02:58:05,999 --> 02:58:08,399 we kickoff hispanic heritage 4154 02:58:09,501 --> 02:58:12,918 month by a cultural visit to 4155 02:58:12,918 --> 02:58:15,918 historical el pueblo street we 4156 02:58:16,999 --> 02:58:18,830 had opportunity to explore and 4157 02:58:18,830 --> 02:58:20,751 support color stands and local 4158 02:58:20,751 --> 02:58:23,751 venues we had members enjoying 4159 02:58:24,751 --> 02:58:27,751 even out with colleagues while 4160 02:58:33,709 --> 02:58:36,501 savoring delicious food. We got 4161 02:58:36,501 --> 02:58:38,999 to enjoy a ball game while 4162 02:58:38,999 --> 02:58:40,709 celebrating with our city. For 4163 02:58:40,709 --> 02:58:43,109 our third activity we're 4164 02:58:43,209 --> 02:58:46,209 especially excited as our own 4165 02:58:46,542 --> 02:58:47,751 director of water and 4166 02:58:47,751 --> 02:58:49,830 engineering technical services 4167 02:58:49,830 --> 02:58:53,283 evelynn will be the host of the 4168 02:58:53,459 --> 02:58:55,959 casitas stem podcast provided by 4169 02:58:55,959 --> 02:58:58,167 the society of women engineer 4170 02:58:58,167 --> 02:59:01,167 affinity group a latino affinity 4171 02:59:01,959 --> 02:59:04,250 group the pod cast will be 4172 02:59:04,250 --> 02:59:06,650 entirely spanish and released 4173 02:59:06,667 --> 02:59:08,751 tomorrow september 29th and will 4174 02:59:08,751 --> 02:59:10,709 delve into achievements of 4175 02:59:10,709 --> 02:59:12,709 influential engineering industry 4176 02:59:15,999 --> 02:59:16,709 participants. Look for it on 4177 02:59:16,709 --> 02:59:18,417 under the name diverse on 4178 02:59:18,417 --> 02:59:20,584 spotify sound cloud and apple 4179 02:59:20,584 --> 02:59:22,667 music and that will be released 4180 02:59:22,667 --> 02:59:23,167 tomorrow, september 28th. 4181 02:59:23,167 --> 02:59:23,999 >>comm. Nicole neeman brady: 4182 02:59:23,999 --> 02:59:26,417 you can send us the link? 4183 02:59:26,417 --> 02:59:26,999 >>speaker: absolutely. 4184 02:59:26,999 --> 02:59:27,709 >>comm. Nicole neeman brady: 4185 02:59:27,709 --> 02:59:30,709 will there be transcription in 4186 02:59:31,250 --> 02:59:32,375 english? 4187 02:59:32,375 --> 02:59:33,420 >>speaker: not sure about that. 4188 02:59:33,420 --> 02:59:35,420 [laughter] 4189 02:59:35,125 --> 02:59:37,709 we will focus on professional 4190 02:59:37,709 --> 02:59:39,626 development and this new 4191 02:59:39,626 --> 02:59:41,501 emerging era of virtual meetings 4192 02:59:41,501 --> 02:59:44,125 we want to give members 4193 02:59:44,125 --> 02:59:45,709 confidence and opportunity to 4194 02:59:45,709 --> 02:59:47,834 elevate their virtual experience 4195 02:59:47,834 --> 02:59:50,834 with professional head shots by 4196 02:59:52,501 --> 02:59:55,501 our photography team. We are 4197 02:59:56,000 --> 02:59:59,000 proud to offer our vice 4198 03:00:01,000 --> 03:00:02,542 president opening speak 4199 03:00:02,542 --> 03:00:03,999 opportunity, and are ladwp 4200 03:00:03,999 --> 03:00:04,999 employees will have opportunity 4201 03:00:04,999 --> 03:00:06,584 to share what it means to be 4202 03:00:06,584 --> 03:00:07,999 hispanic in the u.s. We are 4203 03:00:07,999 --> 03:00:10,999 grateful to have our senior 4204 03:00:11,626 --> 03:00:14,260 assistant gm anselmo collins 4205 03:00:15,459 --> 03:00:17,250 offer closing remarks at the 4206 03:00:17,250 --> 03:00:18,999 panel discussion held 4207 03:00:18,999 --> 03:00:20,626 october 12th that concludes 4208 03:00:20,626 --> 03:00:22,999 activities planned for hispanic 4209 03:00:22,999 --> 03:00:24,501 heritage month and we hope to 4210 03:00:24,501 --> 03:00:27,584 see you at our upcoming events. 4211 03:00:27,584 --> 03:00:29,459 I'll hand it over to jesus 4212 03:00:29,459 --> 03:00:30,584 gonzales vice president of 4213 03:00:30,584 --> 03:00:32,584 operations. 4214 03:00:34,830 --> 03:00:34,959 >>speaker: jesus gonzales, head 4215 03:00:34,959 --> 03:00:36,209 of operations, and due to the 4216 03:00:36,209 --> 03:00:39,209 fact that it's lunchtime, I'll 4217 03:00:39,667 --> 03:00:41,918 let you know that at our events 4218 03:00:41,918 --> 03:00:45,250 we have the best tasting mexican 4219 03:00:45,250 --> 03:00:47,792 food in all of la. We excited 4220 03:00:47,792 --> 03:00:49,626 about events planned this year 4221 03:00:49,626 --> 03:00:52,626 not just at hispanic heritage 4222 03:00:52,751 --> 03:00:54,000 month but throughout the entire 4223 03:00:54,000 --> 03:00:56,542 year focus on the employees and 4224 03:00:56,542 --> 03:00:58,167 community we want to make sure 4225 03:00:58,167 --> 03:01:01,167 we assist all employers with 4226 03:01:01,501 --> 03:01:02,250 professional development 4227 03:01:02,250 --> 03:01:03,876 opportunities, and with 4228 03:01:03,876 --> 03:01:06,276 membership many membership are 4229 03:01:06,417 --> 03:01:08,501 going to be attending the 4230 03:01:08,501 --> 03:01:10,167 national conference next month 4231 03:01:10,167 --> 03:01:13,167 in north carolina and we're 4232 03:01:13,584 --> 03:01:15,830 going to be concerted in focus 4233 03:01:15,830 --> 03:01:16,626 in collaborating with other 4234 03:01:16,626 --> 03:01:19,626 prgs, specifically in support of 4235 03:01:23,420 --> 03:01:25,751 the office with creating a 4236 03:01:25,751 --> 03:01:28,151 tighter knit amongst the 4237 03:01:30,000 --> 03:01:31,999 department. Our focus is to 4238 03:01:31,999 --> 03:01:33,542 highlight hispanic heritage 4239 03:01:33,542 --> 03:01:36,125 month and stop to support your 4240 03:01:36,125 --> 03:01:38,667 leadership, your vision, we are 4241 03:01:38,667 --> 03:01:40,125 confident that this chapter is 4242 03:01:40,125 --> 03:01:42,417 going to leave a positive 4243 03:01:42,417 --> 03:01:43,876 defines in our employees. We're 4244 03:01:43,876 --> 03:01:44,876 excited about the fantastic that 4245 03:01:44,876 --> 03:01:46,834 we have been a chapter for two 4246 03:01:46,834 --> 03:01:48,999 years. You heard marcella 4247 03:01:48,999 --> 03:01:50,709 mention the fact that we were 4248 03:01:50,709 --> 03:01:53,109 just under 100 members that 4249 03:01:53,292 --> 03:01:55,667 number is expected to grow based 4250 03:01:55,667 --> 03:01:58,626 on activity at our most recent 4251 03:01:58,626 --> 03:01:59,584 event. Thank you for the 4252 03:01:59,584 --> 03:02:00,918 support. We look forward to 4253 03:02:00,918 --> 03:02:02,999 seeing you at our upcoming 4254 03:02:02,999 --> 03:02:05,000 events and by all means, if the 4255 03:02:05,000 --> 03:02:07,209 food isn't as good as I said it 4256 03:02:07,209 --> 03:02:09,292 would be, come talk to me. 4257 03:02:09,292 --> 03:02:09,959 we'll make it work. 4258 03:02:09,959 --> 03:02:11,959 [laughter] 4259 03:02:12,334 --> 03:02:12,999 >>comm. Nicole neeman brady: do 4260 03:02:12,999 --> 03:02:14,834 you get any financial support -- 4261 03:02:14,834 --> 03:02:16,876 I do not recall -- do you get 4262 03:02:16,876 --> 03:02:19,876 financial support from ladwp for 4263 03:02:20,999 --> 03:02:22,999 the organization? 4264 03:02:23,292 --> 03:02:25,420 >>speaker: not see far, we are 4265 03:02:25,420 --> 03:02:27,209 working on member dues, and 4266 03:02:27,209 --> 03:02:30,420 there is collaboration with the 4267 03:02:30,420 --> 03:02:31,876 office for available funding and 4268 03:02:31,876 --> 03:02:34,276 we're excited about that. 4269 03:02:35,501 --> 03:02:36,125 >>gm martin l. Adams: I was at 4270 03:02:36,125 --> 03:02:38,375 a meeting early o and I was 4271 03:02:38,375 --> 03:02:39,459 impressed by the number of 4272 03:02:39,459 --> 03:02:42,125 people engaged and those who 4273 03:02:42,125 --> 03:02:45,125 were running committees. And a 4274 03:03:00,292 --> 03:03:01,876 did a financial report, and I 4275 03:03:01,876 --> 03:03:03,584 listen to the employees, and I 4276 03:03:03,584 --> 03:03:05,999 said time out. Last year, we 4277 03:03:05,999 --> 03:03:08,542 set-aside enough money for, to 4278 03:03:08,542 --> 03:03:10,459 have some decency money for all 4279 03:03:10,459 --> 03:03:12,542 of the affinity groups and we'll 4280 03:03:12,542 --> 03:03:14,999 continue that, because they were 4281 03:03:14,999 --> 03:03:17,830 living off a small dues 4282 03:03:17,830 --> 03:03:18,334 collection which doesn't do 4283 03:03:18,334 --> 03:03:19,375 justice to the programs that 4284 03:03:19,375 --> 03:03:21,209 they're putting together that's 4285 03:03:21,209 --> 03:03:22,999 so valuable. So we are 4286 03:03:22,999 --> 03:03:24,000 supporting them and will 4287 03:03:24,000 --> 03:03:26,400 continue to do that. 4288 03:03:26,417 --> 03:03:27,420 >>comm. Nicole neeman brady: in 4289 03:03:27,420 --> 03:03:28,000 particular, I heard they were 4290 03:03:28,000 --> 03:03:30,167 going to the conversion, and I 4291 03:03:30,167 --> 03:03:31,999 want sure if that was being -- 4292 03:03:31,999 --> 03:03:33,542 and they were going to be 4293 03:03:33,542 --> 03:03:35,334 representing ladwp. 4294 03:03:35,334 --> 03:03:35,999 >>gm martin l. Adams: we were 4295 03:03:35,999 --> 03:03:37,830 supporting a number of employees 4296 03:03:37,830 --> 03:03:39,483 going to different conventions, 4297 03:03:40,334 --> 03:03:42,626 and also the recruiting tools as 4298 03:03:42,626 --> 03:03:44,834 well and representing the 4299 03:03:44,834 --> 03:03:45,999 organization we have been doing 4300 03:03:45,999 --> 03:03:47,667 that as well since the group has 4301 03:03:47,667 --> 03:03:48,250 formed up and started this. 4302 03:03:48,250 --> 03:03:49,999 >>comm. Nicole neeman brady: 4303 03:03:49,999 --> 03:03:52,375 glad to hear it. 4304 03:03:52,375 --> 03:03:53,667 >>v. Pres, cynthia ruiz: thank 4305 03:03:53,667 --> 03:03:54,999 you so much. I have been a 4306 03:03:54,999 --> 03:03:56,834 supporter of shpe for many 4307 03:03:56,834 --> 03:04:00,434 years. I know the founder, rod 4308 03:04:00,751 --> 03:04:02,501 garcia passed away. And I think 4309 03:04:02,501 --> 03:04:05,000 he would be so proud. You 4310 03:04:05,000 --> 03:04:06,999 indicated he started in los 4311 03:04:06,999 --> 03:04:08,792 angeles, and went national, and 4312 03:04:08,792 --> 03:04:10,999 you know, as we celebrate 4313 03:04:10,999 --> 03:04:12,999 hispanic heritage month, I think 4314 03:04:12,999 --> 03:04:15,830 it was indicated earlier that 4315 03:04:15,830 --> 03:04:18,459 50% of the residents of la, are 4316 03:04:18,459 --> 03:04:20,459 latino, hispanic, latinx, 4317 03:04:22,167 --> 03:04:23,876 chicano, whatever term you want 4318 03:04:23,876 --> 03:04:25,876 to use. But what people forget 4319 03:04:25,876 --> 03:04:27,751 is if you look at the hispanic 4320 03:04:27,751 --> 03:04:29,542 buying power in the united 4321 03:04:29,542 --> 03:04:32,542 states right now, it's at 4322 03:04:32,584 --> 03:04:35,584 $2.5 trillion so I think people 4323 03:04:41,999 --> 03:04:45,599 are starting to pay attention to 4324 03:04:46,417 --> 03:04:48,417 us. And I think see the pink 4325 03:04:48,417 --> 03:04:51,417 memo, and I am excited for the 4326 03:04:51,417 --> 03:04:53,876 group to be up and running, and 4327 03:04:53,876 --> 03:04:54,918 thank you for everything that 4328 03:04:54,918 --> 03:04:56,918 you do. 4329 03:04:58,250 --> 03:04:59,250 >>com. Mia lehrer: I echo the 4330 03:04:59,250 --> 03:05:01,250 comments in how important it is. 4331 03:05:01,250 --> 03:05:04,850 I think that working with the 4332 03:05:09,000 --> 03:05:10,709 youth through stem and letting 4333 03:05:10,709 --> 03:05:12,375 them see what kind of jobs are 4334 03:05:12,375 --> 03:05:15,417 out there for people in, you 4335 03:05:15,417 --> 03:05:17,817 know, in community colleges, 4336 03:05:18,375 --> 03:05:21,125 it's sometimes hard to navigate. 4337 03:05:21,125 --> 03:05:23,999 so, I urge us, and I know -- I 4338 03:05:23,999 --> 03:05:25,167 think we have worked in the past 4339 03:05:25,167 --> 03:05:28,767 with marcelo from la trade tech, 4340 03:05:31,209 --> 03:05:33,250 and if you haven't, you should 4341 03:05:33,250 --> 03:05:35,125 because this's what she does, 4342 03:05:35,125 --> 03:05:37,125 she teaches architecture 4343 03:05:37,709 --> 03:05:39,667 engineering and planning, and 4344 03:05:39,667 --> 03:05:42,667 there is a lot of people coming 4345 03:05:42,667 --> 03:05:43,876 through the program that when 4346 03:05:43,876 --> 03:05:45,167 they first come in they do not 4347 03:05:45,167 --> 03:05:47,999 know what they're going to do, 4348 03:05:47,999 --> 03:05:49,999 choosing the exact path, and the 4349 03:05:49,999 --> 03:05:51,918 nuance of the path. Clearly 4350 03:05:51,918 --> 03:05:53,375 when you look at the group from 4351 03:05:53,375 --> 03:05:54,999 dwp, there is so many different 4352 03:05:54,999 --> 03:05:58,542 focus areas within the type of 4353 03:05:58,542 --> 03:06:01,167 work you can do at dwp, I think 4354 03:06:01,167 --> 03:06:02,876 it would be really excellent to 4355 03:06:02,876 --> 03:06:05,417 be able to share, whether it's 4356 03:06:05,417 --> 03:06:09,170 quarterly visits, or by a group, 4357 03:06:10,830 --> 03:06:11,999 or them coming here, how do you 4358 03:06:11,999 --> 03:06:14,420 plan that is making it regular, 4359 03:06:14,420 --> 03:06:15,918 it will be great. They can walk 4360 03:06:15,918 --> 03:06:17,918 here, almost. 4361 03:06:22,918 --> 03:06:23,542 >>pres. Cynthia mcclain-hill: 4362 03:06:23,542 --> 03:06:24,417 anything else. Thank you for 4363 03:06:24,417 --> 03:06:25,709 being here. I really appreciate 4364 03:06:25,709 --> 03:06:28,667 the presentation. It was quite 4365 03:06:28,667 --> 03:06:29,999 excellent. I'm also looking 4366 03:06:29,999 --> 03:06:32,000 forward to -- although I haven't 4367 03:06:32,000 --> 03:06:36,200 checked by access, I show up in 4368 03:06:40,999 --> 03:06:42,459 webinars all the time. I don't 4369 03:06:42,459 --> 03:06:44,209 want to miss yours. And in 4370 03:06:44,209 --> 03:06:45,999 particular, since I'm a foodie, 4371 03:06:45,999 --> 03:06:49,250 any place you are serving food. 4372 03:06:49,250 --> 03:06:53,450 make sure that I know it's quite 4373 03:06:56,375 --> 03:06:57,417 extraordinary to see our 4374 03:06:57,417 --> 03:06:58,999 employees in these various 4375 03:06:58,999 --> 03:07:01,334 employee resource groups and I 4376 03:07:01,334 --> 03:07:02,876 also appreciate the work that 4377 03:07:02,876 --> 03:07:06,476 dei is doing that support them 4378 03:07:14,830 --> 03:07:18,283 and I want to make sure it's 4379 03:07:22,751 --> 03:07:25,151 community access at-large are 4380 03:07:25,459 --> 03:07:29,659 assisted as much as they can be. 4381 03:07:30,292 --> 03:07:30,999 thank you very much for being 4382 03:07:30,999 --> 03:07:31,375 here today. 4383 03:07:31,375 --> 03:07:33,334 >>v. Pres, cynthia ruiz: 4384 03:07:33,334 --> 03:07:33,918 appreciate you. 4385 03:07:33,918 --> 03:07:35,709 >>pres. Cynthia mcclain-hill: 4386 03:07:35,709 --> 03:07:36,334 ms. Cortez, does the side bar -- 4387 03:07:36,334 --> 03:07:38,734 >>gm martin l. Adams: 4388 03:07:46,209 --> 03:07:46,792 [indiscernible]. 4389 03:07:46,792 --> 03:07:48,792 [laughter] 4390 03:07:53,834 --> 03:07:55,830 >>anselmo collins: if you don't 4391 03:07:55,830 --> 03:07:57,626 mind. I was asked to add 4392 03:07:57,626 --> 03:07:58,876 something to what was provided 4393 03:07:58,876 --> 03:08:01,000 by the leadership. We're proud 4394 03:08:01,000 --> 03:08:04,600 to announce that shpe la, a 4395 03:08:06,000 --> 03:08:08,400 professional chapter, with our 4396 03:08:08,626 --> 03:08:10,375 own members here, past 4397 03:08:10,375 --> 03:08:13,375 president, rubio, she is going 4398 03:08:15,250 --> 03:08:17,501 to be a panelist along with the 4399 03:08:17,501 --> 03:08:19,901 commissioner, and al sander, 4400 03:08:25,999 --> 03:08:27,999 this is going to be an in-person 4401 03:08:27,999 --> 03:08:29,959 event held thursday 4402 03:08:29,959 --> 03:08:32,999 september 29th at the avila a 4403 03:08:32,999 --> 03:08:33,584 adoba on alvaro street. 4404 03:08:33,584 --> 03:08:35,584 >>pres. Cynthia mcclain-hill: 4405 03:08:37,542 --> 03:08:38,876 thank you all for being 4406 03:08:38,876 --> 03:08:40,417 outstanding and representing dwp 4407 03:08:40,417 --> 03:08:41,751 on that particular panel. 4408 03:08:41,751 --> 03:08:43,209 appreciate you very much. Thank 4409 03:08:43,209 --> 03:08:44,209 you all. 4410 03:08:44,209 --> 03:08:45,501 and we will move to the next 4411 03:08:45,501 --> 03:08:47,501 item. 4412 03:08:47,999 --> 03:08:49,999 >>speaker: thank you. 4413 03:08:56,959 --> 03:08:58,626 we're going to need a vote for 4414 03:08:58,626 --> 03:09:01,626 the approval of the minutes. 4415 03:09:02,375 --> 03:09:04,375 >>speaker: motion. 4416 03:09:04,999 --> 03:09:05,626 >>pres. Cynthia mcclain-hill: a 4417 03:09:05,626 --> 03:09:06,999 second? Roll call. 4418 03:09:06,999 --> 03:09:07,626 >>board secretary: commissioner 4419 03:09:07,626 --> 03:09:09,626 lehrer? 4420 03:09:15,501 --> 03:09:16,751 >>board secretary: president 4421 03:09:16,751 --> 03:09:17,420 mcclain-hill? 4422 03:09:17,420 --> 03:09:17,918 >>pres. Cynthia mcclain-hill: 4423 03:09:17,918 --> 03:09:18,834 aye. 4424 03:09:18,834 --> 03:09:19,375 >>board secretary: neeman 4425 03:09:19,375 --> 03:09:19,876 brady? 4426 03:09:19,876 --> 03:09:20,459 >>com. Nicole neeman brady: 4427 03:09:20,459 --> 03:09:21,375 aye. 4428 03:09:21,375 --> 03:09:22,375 >>board secretary: ruiz? 4429 03:09:22,375 --> 03:09:23,876 >>v. Pres, cynthia ruiz: aye. 4430 03:09:23,876 --> 03:09:25,876 >>board secretary: adopted. 4431 03:09:27,000 --> 03:09:27,876 >>pres. Cynthia mcclain-hill: I 4432 03:09:27,876 --> 03:09:29,167 have a note to ratepayer 4433 03:09:29,167 --> 03:09:31,167 advocate and neighborhood 4434 03:09:31,999 --> 03:09:33,250 council. I would like to 4435 03:09:33,250 --> 03:09:36,850 proceed first to item m two. 4436 03:09:36,959 --> 03:09:38,959 which commissioner ruiz called 4437 03:09:38,959 --> 03:09:40,792 special. You indicated that you 4438 03:09:40,792 --> 03:09:42,792 didn't -- 4439 03:09:42,999 --> 03:09:43,542 >>v. Pres, cynthia ruiz: I 4440 03:09:43,542 --> 03:09:44,125 don't need a presentation. I 4441 03:09:44,125 --> 03:09:45,626 just wanted to make a comment on 4442 03:09:45,626 --> 03:09:47,999 this. Because as I was 4443 03:09:47,999 --> 03:09:49,584 reviewing my board packet, I am 4444 03:09:49,584 --> 03:09:51,959 in full a great, this is for a 4445 03:09:51,959 --> 03:09:53,830 translation services to extend 4446 03:09:53,830 --> 03:09:54,959 this contract. But the reason I 4447 03:09:54,959 --> 03:09:56,292 questioned it, because I looked 4448 03:09:56,292 --> 03:09:58,420 at the languages that it were 4449 03:09:58,420 --> 03:09:59,918 being translate and out of the 4450 03:09:59,918 --> 03:10:01,751 top six languages, it did not 4451 03:10:01,751 --> 03:10:04,375 include spanish. However, I was 4452 03:10:04,375 --> 03:10:07,000 -- I got a clarification. The 4453 03:10:07,000 --> 03:10:08,999 reason it didn't include spanish 4454 03:10:08,999 --> 03:10:10,501 in this translation is because 4455 03:10:10,501 --> 03:10:12,999 we do that in-house. And that 4456 03:10:12,999 --> 03:10:15,999 the translation is done in-house 4457 03:10:17,999 --> 03:10:20,999 with our employees which makes 4458 03:10:21,542 --> 03:10:24,959 me happy. So I got the answers 4459 03:10:24,959 --> 03:10:26,626 to my questions, and I move 4460 03:10:26,626 --> 03:10:26,999 approval. 4461 03:10:26,999 --> 03:10:27,667 >>pres. Cynthia mcclain-hill: 4462 03:10:27,667 --> 03:10:29,959 I'll second. Call the roll. 4463 03:10:29,959 --> 03:10:30,584 >>board secretary: commissioner 4464 03:10:30,584 --> 03:10:31,000 lehrer? 4465 03:10:31,000 --> 03:10:31,959 >>com. Mia lehrer: aye. 4466 03:10:31,959 --> 03:10:32,999 >>board secretary: commissioner 4467 03:10:32,999 --> 03:10:33,375 mcclain-hill? 4468 03:10:33,375 --> 03:10:34,000 >>pres. Cynthia mcclain-hill: 4469 03:10:34,000 --> 03:10:35,918 aye. 4470 03:10:35,918 --> 03:10:36,459 >>board secretary: neeman 4471 03:10:36,459 --> 03:10:36,834 brady? 4472 03:10:36,834 --> 03:10:37,417 >>com. Nicole neeman brady: 4473 03:10:37,417 --> 03:10:38,209 aye. 4474 03:10:38,209 --> 03:10:38,999 >>board secretary: ruiz? 4475 03:10:38,999 --> 03:10:39,834 >>v. Pres, cynthia ruiz: aye. 4476 03:10:39,834 --> 03:10:40,375 >>board secretary: motion 4477 03:10:40,375 --> 03:10:40,834 passes. 4478 03:10:40,834 --> 03:10:41,459 >>pres. Cynthia mcclain-hill: 4479 03:10:41,459 --> 03:10:43,999 we'll go back to where we left 4480 03:10:43,999 --> 03:10:46,375 off in the agenda. There no 4481 03:10:46,375 --> 03:10:48,375 introduction of motions. 4482 03:10:49,999 --> 03:10:51,125 comments from ratepayer 4483 03:10:51,125 --> 03:10:51,584 advocate? 4484 03:10:51,584 --> 03:10:53,984 >>fred pickel, ratepayer adv.: 4485 03:10:56,167 --> 03:10:59,767 comments on items m3, and m4, 4486 03:11:00,709 --> 03:11:01,125 which were deferred. 4487 03:11:01,125 --> 03:11:02,667 >>pres. Cynthia mcclain-hill: 4488 03:11:02,667 --> 03:11:04,000 thank you. That worked out 4489 03:11:04,000 --> 03:11:05,792 really well. Do we have any 4490 03:11:05,792 --> 03:11:06,999 neighborhood impact reports? 4491 03:11:06,999 --> 03:11:07,792 >>board secretary: no community 4492 03:11:07,792 --> 03:11:08,334 impact statements or formal 4493 03:11:08,334 --> 03:11:08,999 positions were filed by any 4494 03:11:08,999 --> 03:11:09,999 neighborhood councils on the 4495 03:11:09,999 --> 03:11:10,501 items on today's agenda. 4496 03:11:10,501 --> 03:11:11,999 >>pres. Cynthia mcclain-hill: 4497 03:11:11,999 --> 03:11:15,599 okay. So if I confused myself, 4498 03:11:17,459 --> 03:11:19,000 that means that we are now ready 4499 03:11:19,000 --> 03:11:20,417 to move things to closed 4500 03:11:20,417 --> 03:11:22,817 session. Is that correct? 4501 03:11:26,542 --> 03:11:28,918 >>gm martin l. Adams: by my 4502 03:11:28,918 --> 03:11:29,334 calculations. Yes. 4503 03:11:29,334 --> 03:11:31,334 >>pres. Cynthia mcclain-hill: 4504 03:11:43,417 --> 03:11:45,584 and julie, are there any special 4505 03:11:45,584 --> 03:11:46,918 words that you need to utter 4506 03:11:46,918 --> 03:11:48,250 before we adjourn to closed 4507 03:11:48,250 --> 03:11:48,667 session. 4508 03:11:48,667 --> 03:11:49,250 >>gen. Counsel, julie riley: 4509 03:11:49,250 --> 03:11:51,167 yes. The board shall recess 4510 03:11:51,167 --> 03:11:53,420 into closed session with 4511 03:11:53,420 --> 03:11:54,999 conference with legal counsel 4512 03:11:54,999 --> 03:11:56,125 regarding the items listed on 4513 03:11:56,125 --> 03:11:58,420 the last page of the agenda. 4514 03:11:58,420 --> 03:12:00,442 the board shall publicly 4515 03:12:00,542 --> 03:12:02,626 report-out any action taken in 4516 03:12:02,626 --> 03:12:04,999 closed session and the vote or 4517 03:12:04,999 --> 03:12:07,999 abstention of any member there 4518 03:12:11,292 --> 03:12:13,830 on, in accordance with 4519 03:12:13,830 --> 03:12:15,830 government code 54956.9(d)(1) 4520 03:12:23,334 --> 03:12:23,999 >>pres. Cynthia mcclain-hill: 4521 03:12:23,999 --> 03:12:26,999 if everyone would leave, we 4522 03:12:28,999 --> 03:12:32,599 could take five or 15. Up to 4523 03:12:36,459 --> 03:12:38,859 the board members leaving. 4524 03:12:39,834 --> 03:12:40,999 we're taking a five minute 4525 03:12:40,999 --> 03:12:43,399 break. Okay. Thank you. 4526 03:12:44,542 --> 03:12:46,542 [ closed session ]