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Okay. Also, Jen, I started a, was like, let's start the meeting and when we get.

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Thank you, that is recording. Okay. Oh, well, welcome to the last

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operations committee meeting. This is September 10, 2026 at 1 p.m., calling this meeting to order at, well, 101. You have that? Yes. Okay. And could you call the role, please?

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is Carrie.

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Here.

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Athlete.

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What?

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Sorry.

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I'm sorry.

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I'm sorry.

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Okay, I'm here.

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What is that at the top?

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Sorry.

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Do you already?

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I'm here.

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Arms.

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No.

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This year.

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Here.

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Mike Lewis.

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Here.

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Neil Garell.

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Garell is on Zoom.

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Neil Garell's on Zoom?

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Okay.

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Okay.

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Okay.

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So the adoption of the agenda.

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We have Dave, this is the LASA waste water treatment plant simple flow diagram which you

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like to include this under the tech, okay,

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anything else?

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Any changes to the agenda?

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The one thing that did come in was this office of groundwater and drinking water from the

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letter from EPA, EPA, yes. So we could discuss this under, well under correspondences, we'll

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just have an EPA letter.

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Anything else?

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Is there a motion to adopt the agenda as amended?

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I'm sure to adopt as Amanda, so I can do it.

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Okay.

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All in favor say aye.

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Aye.

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So there was Thomas Gomez email, I guess we could discuss that, and then the EPA letter.

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So they're requesting that we participate.

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We were selected to participate in the Drink and Water Infrastructure Survey and Assessment.

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And this is, they're looking for information from smaller water sewer system.

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And I think that it would be good for us to.

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And I've done a couple of those.

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They've changed focus depending on what the latest and they're worried about is they're

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not that bad.

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Yeah.

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Well, I figured that if we did this, this may help us get a grant in the future because they

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They talk about grants like this is what they're helping with the Campo Proof and Needs

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and whatnot.

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And if we could get a grant from Lasha down the road, that would be awesome.

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We have to figure out how to do that, because we don't have staff or, right?

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Anyways, so that just came in like right before the meeting.

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And then Thomas Gomez, he's requesting, he's saying that his, you know, and I did read

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through the rules that we adopted back in 2007 and we are,

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it doesn't look like that

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we would be liable to take care of somebody's damage for their property because this was

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water that came down the hill and then the ditching and whatnot I guess and then it ended up in

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his driveway. I don't know because I haven't reviewed it but from what he had set through emails

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and speaking of that area because it's right by the water tower. Yeah so the water tower and

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Ellen Jay and I did talk to Brandon or we had our staff meeting last week and Ellen Jay

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gave us a quote for stump removal for the water tower project while we had to

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take down some trees. That part of it and then also there was some other things

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that they were going to do smooth the ground out or the land area put seed

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and then also look at the drainage and ditching and whatnot. So Brandon is

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contacting them again for that last part of it to see how much more it would

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cost us, I don't think it would cost more, much more because it was to be taking.

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I don't know the trees that cost the most money at that point, right? But he'll get back with me on that. Anyways, this is the, I'm not really sure what to do with this because I did read through the rules, and there are closets in there. Right. I'm a letter saying we're not responsible.

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According to the rules, unless somebody else wants to read through the rules. Right.

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He

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was kind of up for the opinion since he didn't keep the stormwater, you know, swales

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on his, he didn't, he has no stormwater on his

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side, you know, he did try to guard his

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property at all that, you know, that they've been, you know, he also went to LAIA with the

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same question. And he took out the stormwater bits on his side. And then, you know, the damage

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happened afterwards. And they, you know, he went to, you know, LAI asking the same question.

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LAI said, no, you took it out the culprit. On his side, he had, he had a curve, he had

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It was lower, but my recollection, too, from my visit is he's got a very old deteriorating

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level of pride.

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Right.

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Yes, it is a very old pride.

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And it's kind of below the road surface so already, you know, that's on his property.

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Right.

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If I was fixing it, I would add material and bring it up and put a new asphalt cover on

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the top of it.

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He needs, that's, I had to build my asphalt driveway a few years back and they just fall apart after 10, 15 years, and replace them.

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Right.

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Communications is important so therefore lots of needs to provide our explanation of why we aren't going to pay for his new landscaping.

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Okay.

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Do we have to have the water to get our response?

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No, I don't, because it's

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not in this case because it's not a lot, it's not a sewer

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of water, but

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I will send it in emails with him.

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You know, it's different if we do work at the main and front, the lines, you know.

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If we fix a water main, it's our responsibility to restore his lawn, but in terms of overall

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storm damage we have very little we deal with. And he actually at one point removed the curve.

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Yeah, the curveings all gone on his side. I don't know why you could do that but I guess he didn't like

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the way it looked, but it provided some protection. But his driver would still be an issue because

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right. Yeah, it would be possible to, I think he's contending that our activities at the water tower

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resulted in water flowing down and damaging his driveway.

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Can we differentiate between rainstorms that do the same thing to his driveway?

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And, you know, did we have-

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Without responsible for water on the road?

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Exit, yeah.

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And did we have pictures before and after?

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I mean, because it-

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Yeah.

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Okay, I'll send him a letter or an email.

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Well, okay.

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on to public comments. We do not have anyone present, usually good to get with this meal.

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I want to make a comment.

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Anyone online that would like to speak, raise your zoom here?

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Who else is on there?

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Ted.

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Oh, could you elevate him to participant?

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I don't know if that's...

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You're good to talk.

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Do you want me to be a question of what you want or can't

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listen?

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Kneel, can you hear me? Hello. You're high, Kneel.

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Anyway, I, if we'd like to explain,

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I can't be there because of my wife is in hospital having an operation. I have- participate

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Spain as best I can and go on to see John Kingsley.

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That's a fan.

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Thank you.

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Well, Neil, I hope everything goes well for your wife.

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Yeah, I have so too.

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No.

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Thank you.

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Okay.

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Where is?

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I just spoke with Ken earlier and he should text him.

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I'm sorry.

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I mean, he can't find the email, but let me send it to him right now.

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So, the next thing would be the minutes, if you could read the minutes, and if you have any.

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Yeah,

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I can read some minutes.

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Because I'm in the hard time access.

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Are you in SIO or Webster?

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I'm in Webster.

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Okay.

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Yeah.

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It's just that.

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And I was able to look at the other day for some reason I can now.

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Okay. That's fine. Just take a few.

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I've got to find them.

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Are

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there any suggested changes?

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Thank you, Andrea, for doing the minute.

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Oh, pretty thorough. That's good. Okay. Is there a motion to adopt the minute as is?

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Motion to adopt the June 11th minute. So, is there a support?

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second? Okay, all in favor say aye.

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Yeah, I was when I was creating the agenda. I was like,

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where are the minutes from the last meeting? I was like, wait a minute.

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I forgot where you didn't

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have the last one.

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Okay, so the June 11th minutes are adopted. Yeah, summertime, you know, there's too

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many patients, well for all of you, but not for me. I did have one. Okay, so Ken is

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or Epin B, he's going to be logging in, so let's go to Ted and I've got a Alicia. She

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took off.

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Ted, can you participate without us doing anything for Zoom for you?

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she set me up already I think. Okay great.

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So the well-hosted generator we're trying to get the

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start-up of the generator scheduled for the 21st of September so that we'll get us online shortly

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for that I believe. I just need to coordinate that with F and V to make sure to see what training

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and how much they need to be part of that. If they need to be part of it

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But it's just kind of on them a little bit too, so I left the GIS on there for a please.

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So, I guess we still have the ongoing question of how to share the viewer license with LAIA.

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So, I'll just left it on there. I have really nothing more to add than that. The church rate filter, UB, exceedance review, I've received a bunch of MORs or operating reports from F&B. We're calling those and going through, well, kind of good. I think the next ops meeting, I'll begin to.

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You know evaluate that stuff and be moving on that I

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think I mean did you contact Bridget Carver?

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I'm not talking to Bridget yet. No, I am not. It's on my list.

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The sewer cleaning I think we

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aiming for the Northgate area for the next fiscal year. I kind of think we should get it going but

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I'll leave that up to the board to decide

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this

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is coming here yeah yeah we did we did kind of Southwest area not we're the

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middle half of the Southwest area last year and we had kind of we programmed in

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Northcreate for this year and then that's not Dalhaya up there that's Cory

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circle area. I don't know. I can't remember the name of the place.

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Um, North Del Hiles. Is it North, uh, is Cameron, Cameron,

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Circle Burns way, Scottsway, that area up there is where we kind of had for

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28s. Then 29 was, um, the Aberdeen. And some, then we've been moving south after

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that.

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That's all I have.

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We're kind of volume for us hearing

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Yeah, yeah, I don't know how to do that, and she laughed, I don't know, makes a concentrate.

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It will be a little closer than I thought it would be.

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I don't know.

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Sorry, it was too quiet.

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I apologize.

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Well, that was our end properly.

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Well, okay, so, Ted, the GIS, so we had talked about this before, a couple of times, and different.

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But not to, you know, give that out until they need it, that was one of the ideas as far

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as, you know, because we don't want our system being, you know, out there revealed just

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to anybody.

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So, when they get ready to do the roads is really when they need it to make sure that they don't

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cover the manholes and unless

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we give it to one person and

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I think it was

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what's his name? I have a call. Yeah, Brian.

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Well there's there's a couple of

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people on the road's commissions that you know Brian usually speaks for. Yeah,

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Brian somehow.

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If we do not do, they're not doing road stuff right now they're just

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doing repairs. What you should do it. Well they do the planning in the winter time

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and then the first thing in spring and they try to get it going.

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So in this

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spring, is that when we should give them access to the two GIS, I mean, it's just, Ted,

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it's just read what was the lowest level that they can't make changes.

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You can't make it to your,

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if we just gave it to Brian as long as he didn't share it,

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or it got out, I mean, it wouldn't be,

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and it's different when you have municipality, because

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then you have that protection, and we know who, you know, like our engineers can have access

220
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this to you Edward?

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I don't see this as being a whole lot different, but obviously in terms of sharing the GIS,

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00:19:51,750 --> 00:19:59,830
we have to in this day and age make sure that only certain

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People can even view, and obviously if they're going to do road work, there is a need to know, but only in terms of a few people. Well, we were thinking that we could wait and they would have to let us know when they're getting ready to do roads. That may actually may not be a bad idea, because then we'll know when they're doing the road. Right. Neil's got a question.

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And then we need to remove their ability to access it after the roads are done.

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Or after the, even the planning of the roads are done.

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That's, that's a hard thing.

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I mean, I hate to say that.

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Ted says to do that.

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Yes.

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Yeah.

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Neil, can you,

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I need you to unmute.

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I received the request from the Board Chairman of LAIA for really a one-time view of the location.

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of all the manholes so that they could lay it out. I think all they really need is a one-time

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authorization to map out the location of manholes so that they can do their planning.

236
00:21:27,530 --> 00:21:30,290
Well, I guess we could even just provide them a map.

237
00:21:31,150 --> 00:21:32,050
We could give them a uncover.

238
00:21:32,390 --> 00:21:33,750
It won't be GIS accurate.

239
00:21:33,910 --> 00:21:42,610
This is a question for you. Can the manholes be filtered from all the rest of the

240
00:21:44,930 --> 00:22:01,510
Yeah, there's there's some things you can do that would be the way to do it. And then remove after the road project is fully planned, maybe even executed their ability to view it.

241
00:22:01,510 --> 00:22:09,790
Yeah. I think we will want the vows also as part of that because it now covers the street.

242
00:22:10,530 --> 00:22:21,330
Okay. And I'm not 100% sure how this works. All the licenses are there and we have one credential,

243
00:22:21,530 --> 00:22:28,570
one set of credentials for each license. We may be able to get more credentials for a license.

244
00:22:28,570 --> 00:22:30,810
I don't know how to look into that and how that works.

245
00:22:35,920 --> 00:22:39,180
Okay, well, should we do that?

246
00:22:39,700 --> 00:22:44,580
I'll talk to Brian, contact him, I think you sent this information.

247
00:22:45,360 --> 00:22:46,820
And then we will...

248
00:22:46,820 --> 00:22:50,480
We need to find out what their timeline is for this information.

249
00:22:51,200 --> 00:22:55,900
And have it as limited a period of time as we can do.

250
00:22:56,940 --> 00:23:00,260
And it should be public information.

251
00:23:00,260 --> 00:23:04,820
It should be out there for everybody to see, but not in this day and age.

252
00:23:05,180 --> 00:23:07,280
No, especially with your water and sewer.

253
00:23:07,640 --> 00:23:10,160
It's different, you know, at the county when they have their GIS.

254
00:23:10,580 --> 00:23:12,860
But then they still don't give you access to everything.

255
00:23:13,680 --> 00:23:13,880
Okay.

256
00:23:15,040 --> 00:23:16,400
I'll contact Brian.

257
00:23:17,500 --> 00:23:21,560
I'm pretty sure you had sent me his email at least.

258
00:23:21,960 --> 00:23:23,240
Do you have his phone number?

259
00:23:24,120 --> 00:23:24,760
I can.

260
00:23:31,030 --> 00:23:33,610
Their timeline and Ken

261
00:23:37,640 --> 00:23:39,120
is now on

262
00:23:42,160 --> 00:23:44,260
okay, oh good

263
00:23:44,260 --> 00:23:48,080
I think we have a plan here because in this around for a while

264
00:23:48,800 --> 00:23:50,420
But it's exciting we have a GIS

265
00:23:50,420 --> 00:23:56,220
It's gonna be really helpful and hopefully we won't have any more manholes that are covered and

266
00:23:58,720 --> 00:24:01,340
actually that soft the I and I problem

267
00:24:02,700 --> 00:24:03,820
Paper over

268
00:24:07,800 --> 00:24:09,500
That's one of the issues that

269
00:24:14,460 --> 00:24:19,300
And then the sewer cleaning, yeah, we should get on that.

270
00:24:21,280 --> 00:24:22,780
I think that makes sense.

271
00:24:23,600 --> 00:24:25,040
Right now, well, yeah.

272
00:24:25,640 --> 00:24:29,980
And then Rogue, because that start while the mother is good.

273
00:24:30,440 --> 00:24:38,860
Yeah, and our capital improvement plan, Rogue, was that we had them last fiscal year, and they did a great job.

274
00:24:39,120 --> 00:24:40,520
Their reports are very thorough.

275
00:24:40,520 --> 00:24:46,720
all they work every day, we were getting information from what they were doing each day.

276
00:24:48,420 --> 00:24:55,720
And they were a lot less expensive until they found the issues, which is what we want

277
00:24:55,720 --> 00:24:59,020
And I mean, take care of that, but all right.

278
00:25:02,480 --> 00:25:29,360
So any questions for Ted, anything else for Ted? Yeah, you're any updates on the exceedings review? No, we've got a bunch of MLRs from F&B. Okay, so we're kind of working to that process. And I need to call Bridget as well. Okay, thanks. Anyone else? Okay, let me.

279
00:26:14,840 --> 00:26:21,380
He says he's watching the meeting, oh I know why,

280
00:26:50,770 --> 00:26:54,930
I think he's on the live stream instead

281
00:26:54,930 --> 00:26:57,690
of Zoom, so he's going to log into Zoom.

282
00:26:58,190 --> 00:27:09,400
Well, let's move on to technical subcommittee and then we'll just jump back into, or yeah.

283
00:27:19,880 --> 00:27:30,200
So, you sent the list, right, I apologize, I put it under your, and that's okay, except for many fights.

284
00:27:30,520 --> 00:27:31,000
That's all right.

285
00:27:31,400 --> 00:27:34,720
And it looks like you went through and made some updates.

286
00:27:36,140 --> 00:27:37,340
So, I didn't, Ken.

287
00:27:37,700 --> 00:27:42,520
Yeah, I didn't, I didn't, you know, unless people watch, I don't know that we need to go down, it's in the back,

288
00:27:42,520 --> 00:27:44,380
so if people want to read through it, they can.

289
00:27:45,600 --> 00:27:46,960
I don't know if there's any other heads down there.

290
00:27:47,300 --> 00:27:47,760
Any questions?

291
00:27:49,260 --> 00:27:53,160
It seems like it's a top good to maintain the power,

292
00:27:54,320 --> 00:27:57,960
maybe expand it to include the water side.

293
00:27:58,040 --> 00:27:58,460
Water side?

294
00:27:59,040 --> 00:27:59,200
Right.

295
00:27:59,700 --> 00:28:02,120
And this is really a list we need to talk about.

296
00:28:02,220 --> 00:28:02,880
What can's here?

297
00:28:03,520 --> 00:28:03,780
Yeah.

298
00:28:03,900 --> 00:28:08,100
And actually, I mean, it's nice to kick it off,

299
00:28:08,180 --> 00:28:11,220
but I think it would be appropriate

300
00:28:11,220 --> 00:28:26,180
If F and V were the people that owned us and updated it every month, that would, I don't want to get, I don't want to fillings and work, but you know, it's a punch list.

301
00:28:26,460 --> 00:28:40,980
So as new things come in, they go on the list, as things get taken care of, they go off, it becomes kind of the working thing that this committee that can look at and say, it'll make it very easy to see what's going on.

302
00:28:40,980 --> 00:28:44,640
and the wastewater plant and the water side in my view.

303
00:28:45,400 --> 00:28:49,660
Well, now keep in mind, we're only contracted with them

304
00:28:49,660 --> 00:28:52,240
for four hours a day, one day through Friday.

305
00:28:53,040 --> 00:28:56,260
And then anything over that, it becomes out of scope,

306
00:28:56,640 --> 00:28:58,600
or out of contract, it's 30 hours a week.

307
00:29:06,610 --> 00:29:09,590
Could you check to see Ken is trying to,

308
00:29:09,730 --> 00:29:12,310
I think, log in, we're having some issues.

309
00:29:12,950 --> 00:29:15,850
Well, 30 hours a week, but that also includes

310
00:29:16,550 --> 00:29:21,550
but they are well not Monday through Friday they're they're seven days

311
00:29:21,550 --> 00:29:25,730
week so they come in for their four hours and on the weekend they do their

312
00:29:25,730 --> 00:29:32,070
testing or whatever they explain it to me I understand what they're you know

313
00:29:32,070 --> 00:29:39,090
all the lingo but and some of these things they are not in there like go for

314
00:29:39,090 --> 00:29:44,430
removal and landscape that's not part of their test not part of the job so

315
00:29:44,430 --> 00:29:49,050
So did you, so this is wastewater treatment plant, did you go through the water side?

316
00:29:50,110 --> 00:29:52,870
Oh, with that, that was kind of done with the sanitary survey.

317
00:29:54,030 --> 00:29:54,430
Yeah.

318
00:29:54,970 --> 00:29:59,010
The sanitary survey, you know, that was one of the things that I can't suppose to address,

319
00:29:59,250 --> 00:29:59,970
but there was a thing-

320
00:30:00,000 --> 00:30:10,360
You know, the deficiencies that ended up on the sanitary survey are different. You know, there's still issues that didn't end up in the sanitary survey letter that need to be addressed, like, you know, painting.

321
00:30:13,060 --> 00:30:20,040
That's just a thing you gotta do. You know, it's a standard maintenance task, you know, to try to keep up with rust.

322
00:30:22,220 --> 00:30:26,900
Yeah, and that's more issues that we need for Kent here to talk about.

323
00:30:26,900 --> 00:30:34,360
I mean, we could, we could be, you've got to have another visit on the court in the face of yourself.

324
00:30:35,520 --> 00:30:35,680
Right.

325
00:30:35,920 --> 00:30:40,040
A big list of bad stuff because it comes up immediately and that's another alternative.

326
00:30:41,180 --> 00:30:41,360
Okay.

327
00:30:42,340 --> 00:30:47,020
And, you know, also keep in mind that we have a budget and a capital improvement plan.

328
00:30:47,040 --> 00:30:50,800
So, some of these things that may, we didn't know at the time.

329
00:30:50,980 --> 00:30:52,800
So, we have to keep that in mind.

330
00:30:52,800 --> 00:30:57,560
And we also have a copy of the budget and capital improvement plan and the full

331
00:30:58,580 --> 00:30:59,100
Finder

332
00:31:00,220 --> 00:31:06,640
So when we went through this list during the staff meetings we only focus on the number ones. Sure. Yeah

333
00:31:07,640 --> 00:31:13,940
And you know again, it was a threat so that that was me putting number ones on it. Someone wants something else to be a number one

334
00:31:13,940 --> 00:31:17,540
or number one should be a three. That's a pretty special for sure

335
00:31:20,280 --> 00:31:25,280
Yes, and as you can, like, under number 10, the lab, I mean, there was only one thing.

336
00:31:25,500 --> 00:31:30,920
It was the number two, but we addressed that, but we did go through each one, like, and

337
00:31:30,920 --> 00:31:36,900
also the old paperwork at the last four, yeah, we talked about that, wasn't it?

338
00:31:37,100 --> 00:31:37,280
Yeah.

339
00:31:40,640 --> 00:31:49,160
then oh regarding the landscape which is actually the pictures so that's

340
00:31:49,160 --> 00:31:53,400
something we have to do on our own that's not something F and B does we have

341
00:31:53,400 --> 00:31:58,500
to contrast out for that so that's where we have L and J that we've been

342
00:31:58,500 --> 00:32:05,320
working with so can contact them go for removal I just said just dump some

343
00:32:05,320 --> 00:32:11,860
gasoline and light a match. I'm kidding. But yeah, we would have to hire somebody to do that.

344
00:32:12,060 --> 00:32:16,000
I was always buying some, you know, hot kind of pepper and dumping it down the hole.

345
00:32:18,840 --> 00:32:23,300
I'm a little disappointed that F and V has not

346
00:32:25,510 --> 00:32:28,230
several years that they've been contracted.

347
00:32:28,230 --> 00:32:34,990
it kept us up to date on some of these deficiencies that we're having.

348
00:32:35,730 --> 00:32:44,450
And it may not be their job to fix the problem, that's, in many cases, losses job, either

349
00:32:44,450 --> 00:32:54,790
we need to, under the next contract, include some things that we haven't, under the current

350
00:32:54,790 --> 00:33:06,150
track track. But like this, the pictures, they needed to let us know in advance that

351
00:33:06,530 --> 00:33:11,950
some of these things need to be done. This didn't happen last week. It's been accumulating

352
00:33:11,950 --> 00:33:20,430
over the past few years and it's our responsibility at that point in time to get it fixed.

353
00:33:23,870 --> 00:33:24,590
But

354
00:33:24,590 --> 00:33:28,690
terms of keeping us updated on some things they see in the future.

355
00:33:29,570 --> 00:33:37,510
Well, yes, I agree with that and in the past, they also didn't have our loss of staff meetings

356
00:33:37,510 --> 00:33:45,730
and the monthly operations committee meetings because meeting every three months and they get

357
00:33:45,730 --> 00:33:50,450
busy doing whatever, but that's up to, it's also loss.

358
00:33:50,450 --> 00:34:01,350
you know, so it's actually been a lot better. There's been a lot more communication, activity

359
00:34:01,350 --> 00:34:04,150
and you know when, and Ken is now our,

360
00:34:07,010 --> 00:34:09,790
yeah I don't know how that works if the F&B, but

361
00:34:09,790 --> 00:34:17,630
then also we had cold for almost a year I think, he was really wonderful, but they rotate

362
00:34:21,270 --> 00:34:28,140
Well, I mentioned this,

363
00:34:31,050 --> 00:34:35,790
so then we'll do the good out list, you know, so more like making

364
00:34:35,790 --> 00:34:40,950
sure, I guess, we're listening like John Sinha, we're writing it down someplace and then

365
00:34:41,550 --> 00:34:46,950
prioritizing it if we need to find funding and figure out how to get things done if they think

366
00:34:46,950 --> 00:34:47,650
it's a high priority.

367
00:34:48,330 --> 00:34:52,110
I mean, to me the control now is the biggest example.

368
00:34:52,110 --> 00:34:55,650
Right. We've been talking about that. We've been talking about this control valve.

369
00:34:55,910 --> 00:34:59,850
So it's classed here. Yeah. And from an embryo in my perspective.

370
00:35:00,020 --> 00:35:29,080
That's important to get that thing fixed. That could be a big reason behind some of the stuff that we're seeing on the. From the exceeding. It's not. All on. Is that in our capital improvement plan? Yeah, I believe so. It was. Yes. It's been. It was approved last year. And it got put in a capital improvement plan this year. Okay. But I think we were last I heard we waited for May. Baby Count has an update. We waited for a quote on the bell. I think.

371
00:35:31,840 --> 00:35:35,460
I don't know how much you ask the needs to install it.

372
00:35:35,580 --> 00:35:38,640
I think it was the quote for installation is waiting on.

373
00:35:40,280 --> 00:35:41,580
We all have this.

374
00:35:42,540 --> 00:35:46,240
Anyway, I had two points I'd like to make.

375
00:35:46,720 --> 00:35:50,420
The most important functions of the plan operator

376
00:35:50,420 --> 00:35:54,780
is to receive complaints or problems from customers

377
00:35:54,780 --> 00:36:11,100
and inform the operating committee of the problem and that's been a weakness, we've had several cases where serious problems didn't get responded to and we had to look at that to shore that up a little bit.

378
00:36:12,180 --> 00:36:22,480
And another item that seems to be regarding the fire hydrants, I don't believe that the fire hydrants are checked

379
00:36:22,480 --> 00:36:25,860
to the airport operational on a regular basis.

380
00:36:26,940 --> 00:36:29,340
The personal basis of the company

381
00:36:29,950 --> 00:36:33,040
going out about the airport near my house.

382
00:36:33,140 --> 00:36:36,280
I'll be logged in

383
00:36:48,370 --> 00:36:48,730
to zoom.

384
00:37:07,600 --> 00:37:10,440
OK, this time, can they return to go into another room?

385
00:37:10,680 --> 00:37:11,520
OK, Ken, hold on.

386
00:37:11,640 --> 00:37:13,260
We're just going to put you on speakerphone.

387
00:37:13,720 --> 00:37:15,820
But hold on, I'm going to meet you for a second.

388
00:37:16,160 --> 00:37:17,020
Just stay on the phone.

389
00:37:17,660 --> 00:37:18,920
OK, I'm sorry.

390
00:37:19,640 --> 00:37:21,920
What's the last thing that Neil was talking about,

391
00:37:21,920 --> 00:37:22,580
fire hydrants?

392
00:37:25,820 --> 00:37:31,200
I think it's when I caught it. It's important that we keep it

393
00:37:31,200 --> 00:37:31,340
ahead.

394
00:37:34,000 --> 00:37:37,240
Last year they only flushed once a year by the contract. They're supposed to

395
00:37:37,240 --> 00:37:42,940
do it. They have a flush in all this year or fire hydrants. Okay and again there's

396
00:37:42,940 --> 00:37:48,940
four hours a day that they're there so it's also in the contract. Okay so this is

397
00:37:48,940 --> 00:37:54,560
is what we need to look at is what's in the kind trade and they go from there, but unless

398
00:37:54,560 --> 00:37:55,740
we want to...

399
00:37:56,240 --> 00:37:56,600
I

400
00:38:08,180 --> 00:38:09,300
don't know why it's acting like this.

401
00:38:09,500 --> 00:38:13,840
I don't know whether we need to look at the time or the time.

402
00:38:18,550 --> 00:38:22,770
Divis up on what they're spending their time doing, you know, I know they've got a whole

403
00:38:22,770 --> 00:38:26,770
bunch of stuff that they got to do around the plant, they've got flagging, they've got all

404
00:38:26,770 --> 00:38:31,630
the stuff they're doing all the time, but that does not mean that there aren't maybe some

405
00:38:31,630 --> 00:38:35,530
tasks that are important which is still be done, you know, if they run out of four hours

406
00:38:35,530 --> 00:38:41,710
then we have to take a good hard look at how we're doing this contract isn't, you know,

407
00:38:41,990 --> 00:38:43,230
accomplishing what it needs to come up with.

408
00:38:43,230 --> 00:38:47,390
The thing we talked about is, you know, Ken, do you have enough time at the, you know,

409
00:38:47,530 --> 00:38:53,470
every month to sit down and review the data before you submit it and then to kind of look

410
00:38:53,470 --> 00:38:57,630
at your operational side and make sure you're controlling things the right way so

411
00:38:57,630 --> 00:38:59,630
we don't get another exceeding exceedance.

412
00:38:59,630 --> 00:39:04,250
And he's like, well, yeah, I really don't, you know, we don't have the time for that kind of thing.

413
00:39:05,210 --> 00:39:08,010
Okay, that's an important part of operating a waste water plant.

414
00:39:09,750 --> 00:39:11,930
Anyway, that's my...

415
00:39:11,930 --> 00:39:12,090
Right.

416
00:39:13,690 --> 00:39:14,530
There was...

417
00:39:14,530 --> 00:39:17,990
But, you know, that maybe is something I'm going to look at when I look at a contract,

418
00:39:17,990 --> 00:39:20,550
because we need to let the next time I guess.

419
00:39:21,210 --> 00:39:21,490
Okay.

420
00:39:21,870 --> 00:39:24,050
And there was something that meals...

421
00:39:24,050 --> 00:39:28,190
Oh, regarding customer communication.

422
00:39:29,570 --> 00:39:37,110
Yeah, I was wondering, so what, how it's set up is that if they email lots of

423
00:39:37,110 --> 00:39:44,650
billing for their issues, it goes to Woodhill. Woodhill has a turnover because

424
00:39:44,650 --> 00:39:48,770
Michael Lessage, remember when he was here, I mean he was pretty, well, they

425
00:39:48,770 --> 00:39:54,290
have somebody new that Woodhill is training and he wasn't realizing like we

426
00:39:54,290 --> 00:39:59,470
We had a couple of point of sale, here's a perfect example, they emailed well in order

427
00:39:59,470 --> 00:39:59,970
It's a real point.

428
00:40:00,000 --> 00:40:29,200
I'm going to say, they have to have a work order that goes to F&B. They were done, Woodhill, the new person wasn't creating a work order, but any type of complaint has to have a work order. So then it was like, well, it shouldn't be how often, and I still have to talk with Colleen about this, how often are they checking these emails and then creating a work order and then sending them to F&B. So there's that gap, but I think that's something that with a process, we could get that narrowed down,

429
00:40:29,200 --> 00:40:30,380
and it would be less time.

430
00:40:31,020 --> 00:40:34,560
Yeah, I mean, and I think if it gives at least brand

431
00:40:34,560 --> 00:40:36,440
and use skills to work a word or a list,

432
00:40:37,120 --> 00:40:42,080
the only common would be the descriptions are good enough

433
00:40:42,080 --> 00:40:44,000
that we can know what we're looking at.

434
00:40:44,560 --> 00:40:46,980
Right, and a bigger print.

435
00:40:47,580 --> 00:40:50,720
I can, yeah, I can just make my class.

436
00:40:52,460 --> 00:40:54,820
Okay, so he can,

437
00:40:57,100 --> 00:41:03,740
can, okay, could you mute your computer?

438
00:41:04,000 --> 00:41:04,680
Let's

439
00:41:07,660 --> 00:41:09,020
try this. Okay.

440
00:41:12,440 --> 00:41:13,900
Are we finished with your?

441
00:41:14,580 --> 00:41:22,820
Yeah, I mean, again, it was a draft. People wanted to look at it. If you want to have your meeting, you have the document now.

442
00:41:23,080 --> 00:41:31,680
So, you know, if you want to do revisions going forward, then I guess Andrea and I can talk about creating similar questions for the water.

443
00:41:31,680 --> 00:41:37,700
I mean, like she said, we already have it for the inspection, but then the only other

444
00:41:37,700 --> 00:41:40,100
was the diagram we passed it out,

445
00:41:43,470 --> 00:41:47,070
found that it might just be useful to have, either

446
00:41:47,070 --> 00:41:52,770
in the book and available for people, so as we're talking about, changes, updates, things

447
00:41:52,770 --> 00:41:57,330
that break, you know, people will kind of have a visual of what we're talking about.

448
00:41:59,020 --> 00:42:02,500
So I'll put this in here somewhere, I'll organize, however.

449
00:42:04,440 --> 00:42:04,980
That's all.

450
00:42:05,400 --> 00:42:05,540
Okay.

451
00:42:05,860 --> 00:42:06,220
Oh, okay.

452
00:42:06,600 --> 00:42:11,340
So you mentioned maybe going out quarterly, would you be willing to do that?

453
00:42:11,680 --> 00:42:11,820
Yes.

454
00:42:12,360 --> 00:42:12,740
Yeah.

455
00:42:13,020 --> 00:42:16,280
I was stopped in when Coca-Cola and they were sledgehogging.

456
00:42:16,360 --> 00:42:17,260
That was very informative.

457
00:42:17,500 --> 00:42:18,420
I want to talk about that.

458
00:42:19,000 --> 00:42:20,140
Let's get to our Ken.

459
00:42:20,780 --> 00:42:22,160
I want to find out what I'm saying.

460
00:42:22,760 --> 00:42:28,020
Every week when I'm on my walks, if I'm around, so I hope if it trucks there, I'll go in.

461
00:42:28,020 --> 00:42:31,890
Not every time, but yeah, I think I have an

462
00:42:31,890 --> 00:42:33,450
Andrea and I have my more formal

463
00:42:33,450 --> 00:42:36,390
Hey, we're coming in. It's probably good.

464
00:42:38,400 --> 00:42:38,880
Yeah.

465
00:42:40,240 --> 00:42:40,880
Is that

466
00:42:41,900 --> 00:42:42,740
That be okay?

467
00:42:43,560 --> 00:42:44,780
Yeah. Okay.

468
00:42:45,220 --> 00:42:46,740
And then you can create a

469
00:42:47,460 --> 00:42:49,040
report at that point. We'd love to have

470
00:42:49,040 --> 00:42:51,540
other members. Yes. There should be a

471
00:42:51,540 --> 00:42:53,480
sure with everybody to see what they're

472
00:42:53,480 --> 00:42:54,360
doing.

473
00:42:55,920 --> 00:42:59,780
When you see the state of some of the stuff, it will be good.

474
00:43:03,600 --> 00:43:06,800
Okay, so any more vacations so we can schedule it.

475
00:43:06,820 --> 00:43:07,780
It will get into the fall.

476
00:43:08,340 --> 00:43:09,500
It would be better.

477
00:43:09,660 --> 00:43:11,280
Okay, a fall tour.

478
00:43:11,820 --> 00:43:12,620
Yeah, something like that.

479
00:43:12,760 --> 00:43:12,920
Great.

480
00:43:13,240 --> 00:43:13,400
Okay.

481
00:43:14,500 --> 00:43:18,960
All right, let's go to Ken Baker on a phone.

482
00:43:19,160 --> 00:43:19,680
Yep, Ken.

483
00:43:20,720 --> 00:43:21,400
I can do it.

484
00:43:21,820 --> 00:43:22,060
Great.

485
00:43:30,630 --> 00:43:36,990
Okay, so hopefully you'll be able to hear everybody just speak a little bit louder.

486
00:43:37,770 --> 00:43:40,470
So we have your June and July report.

487
00:43:43,000 --> 00:43:43,740
Where's August?

488
00:43:46,920 --> 00:43:52,160
They don't have their numbers in yet. I think it's the 20th but they get there.

489
00:43:53,140 --> 00:43:56,140
The water and the water due today, I was actually just taking

490
00:43:58,890 --> 00:43:59,670
those numbers out there.

491
00:43:59,990 --> 00:44:03,830
The DMR stuff won't be back until you're getting that here pretty soon.

492
00:44:04,190 --> 00:44:04,290
Right.

493
00:44:08,520 --> 00:44:11,910
Okay. How about the journey?

494
00:44:11,910 --> 00:44:15,330
I think it's a month behind how we can move up a month.

495
00:44:17,360 --> 00:44:19,320
This is an annitary survey response.

496
00:44:23,130 --> 00:44:24,450
This morning in both

497
00:44:34,020 --> 00:44:35,320
flat for the water tower

498
00:44:35,320 --> 00:44:37,700
and that was fixed and done some pictures of that.

499
00:44:38,360 --> 00:44:40,560
The vents have been replaced.

500
00:44:41,280 --> 00:44:46,470
And then the one stilling tube or the water level indicator

501
00:44:46,470 --> 00:44:48,610
tube that was in the vent, they sealed that up.

502
00:44:49,130 --> 00:44:49,930
So that's fixed.

503
00:44:50,230 --> 00:44:52,170
And those are the two things that were

504
00:44:52,170 --> 00:44:57,090
more violations or areas of concern so that we're taking care of.

505
00:45:00,820 --> 00:45:26,740
So those were the two things that were on there to be done by the tent, those were completed, August 19th. So those were completed in time, and the response letter was completed in some minute today. The other agenda items on that response is the emergency response plan, which was, I told them we could get that completed. I think that was November 10th. When they had that response back to that.

506
00:45:33,840 --> 00:45:34,340
Yeah,

507
00:45:47,380 --> 00:45:53,460
and I just had a meeting with Alex, he was like the person that kicks off the program

508
00:45:53,890 --> 00:46:01,380
and I had to set up a meeting with their main another person and then F and V and Ted

509
00:46:01,380 --> 00:46:04,020
have to be on that call as well.

510
00:46:05,240 --> 00:46:09,120
There's a whole program, and it's like, oh my God, this is going to be a lot of time.

511
00:46:09,760 --> 00:46:15,820
But anyways, just trying to schedule with them so we can get this meeting.

512
00:46:17,040 --> 00:46:24,020
But they will set us up with the letter or whatever that we need for EGLE, and at the same

513
00:46:24,020 --> 00:46:25,040
time that we submit.

514
00:46:25,160 --> 00:46:30,180
What was the November 10th, again, that's the, which one was that?

515
00:46:32,520 --> 00:46:32,960
Yes.

516
00:46:34,280 --> 00:46:35,160
Emergency response.

517
00:46:35,420 --> 00:46:36,200
Emergency response.

518
00:46:36,540 --> 00:46:36,720
Yeah.

519
00:46:36,720 --> 00:46:36,960
Yeah.

520
00:46:36,960 --> 00:46:38,800
Updated ERP to the mine over time.

521
00:46:39,100 --> 00:46:39,220
Yeah.

522
00:46:39,420 --> 00:46:41,680
We're going to send us a template.

523
00:46:41,680 --> 00:46:42,300
We just need to.

524
00:46:49,200 --> 00:46:53,840
And then submit the hydrochloricore cross connection at the same time.

525
00:46:54,060 --> 00:46:56,340
So we'll be ahead with the schedule with that.

526
00:46:56,380 --> 00:46:56,820
I have the game.

527
00:47:11,270 --> 00:47:12,130
I'll do all of a sudden.

528
00:47:12,230 --> 00:47:15,070
You guys just say, you know, where is that?

529
00:47:15,570 --> 00:47:16,810
I know it's been ordered.

530
00:47:21,120 --> 00:47:23,180
Did you get the other well-made or installed?

531
00:47:24,040 --> 00:47:26,340
Yeah well one the weld meter has been installed.

532
00:47:29,310 --> 00:47:30,750
Well three is actually the

533
00:47:30,750 --> 00:47:37,310
meters being sold today. We also found out what was going on with that noise

534
00:47:37,310 --> 00:47:42,730
the weld was making. I was actually breaking suction and they did a recovery

535
00:47:42,730 --> 00:47:50,050
clean on the weld and they got some production back in it but we won't know how

536
00:47:50,050 --> 00:47:54,230
well that is until we put the weld back online and then kind of see how it does

537
00:47:54,230 --> 00:48:00,110
We're thrown down the morning under normal pressure, but we won't build you that until they're done finishing the plumbing.

538
00:48:00,350 --> 00:48:01,470
We're still working on that today.

539
00:48:02,570 --> 00:48:05,190
So they pulled the weld?

540
00:48:06,010 --> 00:48:13,170
They did not pull while they chlorinated the weld and added up the enhancing agent to try to get a recovery of the weld without pulling the weld.

541
00:48:14,490 --> 00:48:16,750
Okay, so they can't play another thing.

542
00:48:17,350 --> 00:48:17,470
You

543
00:48:48,090 --> 00:48:52,250
know if there's any option, if we need to move in the pocket a little deeper,

544
00:48:52,250 --> 00:48:52,970
I

545
00:48:56,520 --> 00:48:57,260
would say the louder.

546
00:48:58,000 --> 00:49:01,880
Yeah, is there an option to move the pump a little deeper if we need to keep

547
00:49:04,000 --> 00:49:04,500
it under water?

548
00:49:05,440 --> 00:49:07,460
No, it sounds like the green was plugged.

549
00:49:08,100 --> 00:49:11,640
Yeah, the formation is plugged. That's why it's drawn down so far.

550
00:49:15,760 --> 00:49:18,500
And again, the enhancing agent, the

551
00:49:22,340 --> 00:49:23,560
recovery, but I'll

552
00:49:28,230 --> 00:49:28,890
pull it in the well.

553
00:49:29,210 --> 00:49:34,190
And then putting the chemical in there and doing the agitation to the well.

554
00:49:34,190 --> 00:49:35,410
Develop your

555
00:49:42,610 --> 00:49:43,330
scaling,

556
00:49:53,250 --> 00:49:53,830
well-due.

557
00:50:11,070 --> 00:50:26,870
So we're going to try to get another VFD for it. So we can get that well back and we're up and running because we have pretty much we're running on well one right now, because of, well, we were running on one and two, and then two,

558
00:50:29,610 --> 00:50:33,030
and the electrician wanted to try to figure out why, why it was for me.

559
00:50:33,030 --> 00:50:33,290
The

560
00:50:45,930 --> 00:50:47,850
VFD is well out of warranty.

561
00:51:01,910 --> 00:51:03,830
How old is the variable drive?

562
00:51:05,130 --> 00:51:06,330
Can it, could you do it?

563
00:51:06,330 --> 00:51:07,890
How old is the variable drive?

564
00:51:23,320 --> 00:51:27,760
I think it predates 20, 20, for sure.

565
00:51:28,680 --> 00:51:33,160
So what's the status of the VFD for WL3?

566
00:51:35,510 --> 00:51:36,390
Can did you hear that?

567
00:51:36,690 --> 00:51:40,370
What is the status for the VFD for number three?

568
00:51:40,710 --> 00:51:40,790
Yeah,

569
00:51:44,150 --> 00:51:44,790
I'll take that again.

570
00:51:44,790 --> 00:51:49,370
had you checked out the VFD for a well-3?

571
00:51:50,210 --> 00:51:52,950
That would be new for the, part of the project.

572
00:51:53,190 --> 00:51:53,290
No.

573
00:51:56,070 --> 00:51:58,230
Ted, say that again louder please.

574
00:51:59,230 --> 00:52:02,030
That VFD is new is part of the generator project.

575
00:52:02,670 --> 00:52:05,370
Well, okay, well number three, VFD is new.

576
00:52:05,670 --> 00:52:05,990
Okay.

577
00:52:08,050 --> 00:52:10,170
So it might be something we could, as a temporary,

578
00:52:10,710 --> 00:52:13,450
see if they could wire well, well-3s,

579
00:52:15,330 --> 00:52:16,410
well-2 while we're.

580
00:52:21,810 --> 00:52:25,070
Oh, he didn't say he just said that well-3 was new.

581
00:52:26,210 --> 00:52:32,170
are these all the pretty much the same brand VFDs and sides?

582
00:52:37,420 --> 00:52:38,440
I mean so let me just

583
00:52:38,440 --> 00:52:41,020
think about the road of strategy or

584
00:52:48,890 --> 00:52:49,930
question. Do

585
00:53:03,560 --> 00:53:04,360
we have that?

586
00:53:11,230 --> 00:53:12,930
So none of them, none of the

587
00:53:12,930 --> 00:53:13,530
wells have that.

588
00:53:20,500 --> 00:53:21,140
From the perspective.

589
00:53:23,860 --> 00:53:27,640
Hold I can. What did you say Ted? I was just

590
00:53:27,640 --> 00:53:32,980
going to say like you'd run either well two or well three. So if they're both

591
00:53:32,980 --> 00:53:36,560
have BFDs, the bypass is redundant to the redundancy if that makes any sense.

592
00:53:38,180 --> 00:53:40,700
So they're not intended to operate at the same time.

593
00:53:43,180 --> 00:53:50,960
So the bypass adds cost, too, so there's a balance into how deep you want to go into

594
00:53:50,960 --> 00:53:51,160
that.

595
00:53:51,400 --> 00:53:51,900
Sure, sure.

596
00:54:04,370 --> 00:54:04,670
Okay.

597
00:54:07,450 --> 00:54:12,030
Anything else for this topic, I guess, questions?

598
00:54:13,470 --> 00:54:13,630
No?

599
00:54:14,250 --> 00:54:14,750
Okay.

600
00:54:15,530 --> 00:54:21,790
Any street repair is coming up that you're you're doing anyway? Are there any

601
00:54:21,790 --> 00:54:26,410
curb boxes or anything or work orders you know outstanding you know any

602
00:54:26,410 --> 00:54:31,930
street repair is that you know about like leaks or anything? Oh

603
00:54:35,580 --> 00:54:36,060
it's good to

604
00:54:36,060 --> 00:54:36,200
hear.

605
00:55:01,840 --> 00:55:18,440
See what, when, when someone says they're not working, is that, what does not work for me? Does that mean that they won't open? They won't close? They are opening funds coming out. We're just trying to figure out what it is that, when, when they said stop working, what is, what is not working? Yeah. Yeah. So try to figure out what,

606
00:55:20,540 --> 00:55:33,260
please try to relate. Yeah. There was, there was bread and I, he said that, um, if they had to, you know, open them, they would not be able to close them. No, I don't know how he knows that.

607
00:55:33,260 --> 00:55:35,580
Oh, yeah, because you would have to...

608
00:55:35,580 --> 00:55:37,260
It's probably the last time I used them, that's...

609
00:55:38,520 --> 00:55:38,620
Yeah.

610
00:55:38,900 --> 00:55:39,140
Okay.

611
00:55:39,600 --> 00:55:41,620
So yeah, anyways,

612
00:55:46,050 --> 00:55:47,630
I know that you had...

613
00:55:47,630 --> 00:55:48,310
You're having...

614
00:55:48,310 --> 00:55:48,970
Kevin?

615
00:55:49,630 --> 00:55:50,430
Was it Kevin?

616
00:55:50,690 --> 00:55:50,870
Kevin?

617
00:55:51,110 --> 00:55:53,570
Yeah, check those three out, at least those are the ones I know.

618
00:55:54,070 --> 00:55:54,570
Oh, well.

619
00:56:16,420 --> 00:56:18,280
And that's a...

620
00:56:18,980 --> 00:56:20,200
Greennuck or green...

621
00:56:20,200 --> 00:56:20,880
Greenway?

622
00:56:21,160 --> 00:56:21,380
No.

623
00:56:22,460 --> 00:56:24,020
So it starts with a G.

624
00:56:27,300 --> 00:56:28,260
Greennuck is...

625
00:56:28,260 --> 00:56:28,760
the entrance.

626
00:56:31,200 --> 00:56:32,460
Greenway Court is.

627
00:56:48,230 --> 00:56:50,010
Roads commission is doing.

628
00:56:50,490 --> 00:56:57,430
If they have two repairs pending, ones on Lake Court and the others at Eastgate and East

629
00:56:57,430 --> 00:57:01,270
Locke Alpine, they're both collapsed culverts.

630
00:57:01,790 --> 00:57:08,870
I don't know if they've contacted you for a missed or not, but they haven't even scheduled

631
00:57:08,870 --> 00:57:09,530
to work yet.

632
00:57:09,670 --> 00:57:11,890
It's just on the repair list for them.

633
00:57:13,150 --> 00:57:14,830
Okay. What were those again?

634
00:57:15,110 --> 00:57:17,550
I have not seen it. I know that Kevin is

635
00:57:17,550 --> 00:57:19,850
actually working on trying to stay up on the mistakes.

636
00:57:20,270 --> 00:57:22,770
Right. They're not scheduled yet.

637
00:57:23,010 --> 00:57:24,550
So I don't know, you know, if they're not scheduled,

638
00:57:24,570 --> 00:57:26,730
they're not going to have asked for a mistake.

639
00:57:26,730 --> 00:57:29,930
But just so you know, that's where that's where they're coming up.

640
00:57:30,110 --> 00:57:30,590
That's coming up.

641
00:57:40,160 --> 00:57:43,640
Okay. Now also the part for the rotating arm assembly

642
00:57:43,640 --> 00:57:44,340
that we ordered.

643
00:58:21,180 --> 00:58:23,000
All right. Anything else for

644
00:58:23,000 --> 00:58:24,820
and we

645
00:58:38,100 --> 00:58:41,080
covered everything that was on our list.

646
00:58:41,240 --> 00:58:46,100
My list of staff meetings, I mean there's some things that

647
00:58:47,200 --> 00:58:49,320
we need to talk about they don't have to do with,

648
00:58:49,320 --> 00:58:50,560
I can be here.

649
00:58:54,430 --> 00:58:55,390
Yeah, thank you.

650
00:59:06,020 --> 00:59:11,980
Well, I'll look into it because maybe, I don't know, we always have

651
00:59:11,980 --> 00:59:13,100
technology issues.

652
00:59:13,580 --> 00:59:16,340
So it could be on our end and I apologize for that if it is.

653
00:59:27,640 --> 00:59:30,480
So is the plant working better now that you've gotten rid of the sludge?

654
00:59:32,140 --> 00:59:37,160
Yes, it is right that we actually have room to wait, so it's a nice thing.

655
00:59:37,820 --> 00:59:37,960
Right.

656
00:59:38,740 --> 00:59:42,780
Another weird, we had a little bit of high phosphorus up there in the month, last month.

657
01:00:00,240 --> 01:00:06,160
In 2024, you didn't have any violations at all. Obviously, in 2024, you had the right intervals

658
01:00:06,160 --> 01:00:15,280
for doing the sledge hauling. Right. And repairs. Yeah, of all we stay on top of it. I think it's

659
01:00:16,660 --> 01:00:21,580
getting better. But the sledge haulers don't want to be supposed to do that. It's going to help

660
01:00:21,580 --> 01:00:29,880
out of work and the way it's supposed to work. That's going to help. That's a project with the

661
01:00:29,880 --> 01:00:30,940
but that's going to help.

662
01:00:31,440 --> 01:00:33,660
So we got all things going in the right direction.

663
01:00:34,820 --> 01:00:41,020
And part of the issue was that Colville Act had issues

664
01:00:41,020 --> 01:00:41,720
with their billing.

665
01:00:42,040 --> 01:00:46,660
And then here at SIO, we're having our department,

666
01:00:46,660 --> 01:00:47,540
finance department.

667
01:00:47,820 --> 01:00:49,640
So we were behind in paying invoices,

668
01:00:49,640 --> 01:00:51,700
which I was not aware of.

669
01:00:52,840 --> 01:00:55,620
So of course, they're not going to come out if we paid the bill.

670
01:00:55,880 --> 01:00:57,660
But it's all caught up as far as I know.

671
01:00:57,660 --> 01:01:04,580
that's why they came out and they had extra ways to take so we should be

672
01:01:04,580 --> 01:01:05,500
I'm

673
01:01:08,250 --> 01:01:14,450
sure that was not fun yeah he was thinking about it he was saying that

674
01:01:14,450 --> 01:01:21,530
the grates were a foot off their concrete standings because the sludge was that high

675
01:01:21,530 --> 01:01:23,390
That's where we got those bills.

676
01:01:23,910 --> 01:01:26,490
Yeah, well, yes, we do.

677
01:01:26,790 --> 01:01:32,250
And we probably down the road would need bigger tanks.

678
01:01:32,730 --> 01:01:33,610
And then, right.

679
01:01:34,390 --> 01:01:36,770
And this is that if we had that development coming in,

680
01:01:37,030 --> 01:01:41,070
we could have had an agreement.

681
01:01:41,070 --> 01:01:42,470
And it's management, yes.

682
01:01:42,950 --> 01:01:46,130
But that's not going to happen until 12 years

683
01:01:46,130 --> 01:01:47,190
when we pay things off.

684
01:01:47,290 --> 01:01:49,750
Then we can do two-hour expansion, right?

685
01:01:51,750 --> 01:02:00,310
And also reminding me, we talked about raising the tap fees at the budget, you know, because

686
01:02:00,310 --> 01:02:04,750
they haven't been raised and there was, I guess, back in 2019, if you...

687
01:02:04,750 --> 01:02:11,450
What we had a little court or a case that reversed those tap fees.

688
01:02:13,500 --> 01:02:14,120
Jack Campbell.

689
01:02:15,300 --> 01:02:16,640
What happened with that?

690
01:02:16,780 --> 01:02:18,200
Why would they be reversed?

691
01:02:18,200 --> 01:02:34,220
years, because our professional witness who is an expert in tap fees cannot delineate

692
01:02:34,580 --> 01:02:40,840
how he got the numbers that he got on the witness stand.

693
01:02:42,320 --> 01:02:52,020
So the tap fees went from 14,000 or so down to, I don't know, 7,000 or whatever they are now.

694
01:02:53,990 --> 01:02:55,170
Well, we need to review that.

695
01:02:56,110 --> 01:03:11,300
Well, we had a professional thick superwasser was the engineer that did those fees and he specialized

696
01:03:11,300 --> 01:03:16,960
to do that for a living and he was the world's worst witness.

697
01:03:17,920 --> 01:03:18,720
Oh dear.

698
01:03:19,340 --> 01:03:19,920
So

699
01:03:22,420 --> 01:03:26,500
we lost in court. Jack Campbell was a beneficiary and everybody,

700
01:03:26,900 --> 01:03:34,060
if anybody has ever bought a tap, these cents has been a beneficiary of that court case.

701
01:03:36,700 --> 01:03:40,040
Well, we need to review because, you know,

702
01:03:40,040 --> 01:03:49,800
There has been some improvements on that time and there was a study done by somebody in 19,

703
01:03:50,080 --> 01:03:56,080
like Jack Knoll's had worked it out and they recommended raising the fees from the 7,000

704
01:03:56,080 --> 01:03:58,640
or whatever it is now, a little bit more.

705
01:03:59,120 --> 01:04:00,580
Joe, do you need me on this anymore?

706
01:04:00,920 --> 01:04:01,400
No, you don't.

707
01:04:01,580 --> 01:04:03,080
Joe Biden did the BS more.

708
01:04:03,200 --> 01:04:04,620
Yeah, go ahead, Ken.

709
01:04:05,100 --> 01:04:05,480
Thank you.

710
01:04:06,040 --> 01:04:06,240
All right.

711
01:04:06,460 --> 01:04:06,700
Thank you.

712
01:04:07,940 --> 01:04:13,300
That review done in 2019 captured like the water being quiet as we did and some other things so

713
01:04:14,640 --> 01:04:17,600
That was incremented up. I don't think that was ever approved though

714
01:04:18,560 --> 01:04:25,920
No, it wasn't and that was kind of done in conjunction with the golf the thought of the golf course being developed and or

715
01:04:25,920 --> 01:04:30,660
Grand Hills coming in so that you're actually able to catch for the actual cost of the system

716
01:04:32,770 --> 01:04:34,730
Do you still have that study?

717
01:04:36,190 --> 01:04:37,910
All things are possible I believe I do

718
01:04:37,910 --> 01:04:42,290
I may have a draft of it, but there's probably a name associated with that.

719
01:04:43,450 --> 01:04:45,690
Yeah, and then we can send it over to Woodhill.

720
01:04:45,950 --> 01:04:46,850
Maybe Neil hasn't.

721
01:04:47,490 --> 01:04:48,970
Neil, go ahead.

722
01:04:49,150 --> 01:04:50,970
I don't think I need to unmute him.

723
01:04:51,370 --> 01:04:52,330
He can...

724
01:04:52,330 --> 01:04:53,410
Anyway, can you hear me?

725
01:04:53,490 --> 01:04:54,370
Yeah, great.

726
01:04:54,630 --> 01:04:55,030
Thank you.

727
01:04:55,270 --> 01:04:59,950
Just to consider, you're probably less than...

728
01:05:00,000 --> 01:05:07,800
15, you know, a lot's left to lock out by and so I wouldn't spend a great deal of money recalculating

729
01:05:07,800 --> 01:05:17,060
that tap in fee because the probability of recovering the investment and recalculating that cost

730
01:05:17,060 --> 01:05:18,660
was next to no.

731
01:05:19,280 --> 01:05:19,600
On

732
01:05:22,510 --> 01:05:27,730
the work regarding on the work interim, and if we don't get to where we really should be,

733
01:05:27,730 --> 01:05:35,170
If we can bump it up from the 7,000, which was long ago to this latest study, maybe we

734
01:05:35,170 --> 01:05:37,990
have a board look at raising the tap fees to that level.

735
01:05:38,870 --> 01:05:39,430
Yeah.

736
01:05:40,050 --> 01:05:42,910
Which won't require much investment if it's hard and good to talk.

737
01:05:43,130 --> 01:05:43,730
Right, right.

738
01:05:44,270 --> 01:05:46,930
And then there's that parcel that's owned by Norfolk.

739
01:05:47,090 --> 01:05:55,550
Remember, Chirco came back in the fall or whatever and then they were proposing 50 homes.

740
01:05:56,550 --> 01:06:02,870
You know, so that, and I had heard that in the past other people, or developers had looked

741
01:06:02,870 --> 01:06:09,050
at that, so I think we need to be prepared just in case, and that would really help, you

742
01:06:09,050 --> 01:06:12,830
know, with the expansion of the system or upgrades or whatever we need.

743
01:06:13,150 --> 01:06:22,610
If we could get a copy of the last study that Ted is referring to, that would give us

744
01:06:22,610 --> 01:06:25,310
It's an opportunity to review that by next month,

745
01:06:26,790 --> 01:06:31,610
and we could possibly make a recommendation at that time

746
01:06:31,610 --> 01:06:32,530
to the board.

747
01:06:33,130 --> 01:06:36,630
Yeah, and Woodhill also have them look at it

748
01:06:36,630 --> 01:06:40,210
and see where maybe there's a process adjustment.

749
01:06:40,550 --> 01:06:44,610
Yeah, Ted, if you could send that to the Operations Committee,

750
01:06:45,710 --> 01:06:49,490
if you can find it, and then I'll forward that on to Colleen.

751
01:06:49,490 --> 01:06:49,650
I mean,

752
01:06:51,830 --> 01:06:59,150
so please, when he does find it or will find it somewhere, please review it for this next month.

753
01:06:59,790 --> 01:07:06,490
I have a draft only of the reports. I don't have a final for it.

754
01:07:06,510 --> 01:07:17,530
Yeah, okay. Well, the draft would be fine. And especially, I mean, if the board never approved it, then it wouldn't be a final anyway, would it?

755
01:07:17,530 --> 01:07:18,310
not

756
01:07:20,680 --> 01:07:26,740
unless the board accepted it right I don't know like I said this was I

757
01:07:26,740 --> 01:07:31,180
mean really the the granny hills and the trickle property are the same place

758
01:07:31,860 --> 01:07:35,360
and then the golf course the golf there there's more talk of the golf course

759
01:07:35,360 --> 01:07:39,780
this is before the lawsuit that happened so we were looking at making sure that

760
01:07:39,780 --> 01:07:44,700
we have that those established for those specifically not so much the infill

761
01:07:44,700 --> 01:07:47,180
but the old mentioned, that makes sense.

762
01:07:51,650 --> 01:07:52,050
All right.

763
01:07:57,690 --> 01:08:00,830
OK, for the subcommittee, did you have anything more?

764
01:08:02,030 --> 01:08:04,210
No, I got some LIAI stuff.

765
01:08:04,410 --> 01:08:05,150
OK, you were interested.

766
01:08:05,550 --> 01:08:06,710
Well, yes, we are.

767
01:08:06,910 --> 01:08:09,350
I just wanted to make sure that we didn't, because Ken,

768
01:08:09,650 --> 01:08:10,170
right, no.

769
01:08:10,590 --> 01:08:11,490
Oh, last thing.

770
01:08:11,670 --> 01:08:12,230
A lot of capers.

771
01:08:12,550 --> 01:08:14,450
How many of the capers do you need?

772
01:08:15,070 --> 01:08:16,090
I'll send them a message.

773
01:08:17,250 --> 01:08:17,990
Yes, OK.

774
01:08:20,430 --> 01:08:20,830
We

775
01:08:24,830 --> 01:08:26,770
just talked about it, and you first arrived.

776
01:08:29,030 --> 01:08:31,390
Okay, so we need to find that out.

777
01:08:31,950 --> 01:08:34,030
And if you know of anybody that wants to volunteer,

778
01:08:34,330 --> 01:08:35,750
I would be willing to volunteer.

779
01:08:36,430 --> 01:08:38,670
I mean, even if we put them on the list for next year,

780
01:08:38,970 --> 01:08:42,590
because it always seems to be an issue trying to find volunteers.

781
01:08:43,230 --> 01:08:45,210
What's the cutoff date again?

782
01:08:45,830 --> 01:08:47,910
September 30th, this month, they have to have 10.

783
01:08:47,910 --> 01:08:53,190
I'm sorry, the date by which the home has to have been built, that is.

784
01:08:53,210 --> 01:09:00,970
Well, you can, it's 1988, they prefer 1988 before 1988, but at this point, you know,

785
01:09:00,970 --> 01:09:03,270
I think they'd be willing to just fill out their 10.

786
01:09:04,410 --> 01:09:09,390
I mean, as long as the majority are before 1988, it should be fine.

787
01:09:10,550 --> 01:09:12,770
Because you have to test the new ones as well as the old ones.

788
01:09:13,010 --> 01:09:14,970
It's just, you know, they can't be all.

789
01:09:14,970 --> 01:09:16,970
I'll go around to hear you do my house.

790
01:09:17,430 --> 01:09:18,770
Right, okay.

791
01:09:20,790 --> 01:09:21,110
Yeah.

792
01:09:21,770 --> 01:09:23,210
Sorry, we have to make you answer.

793
01:09:23,970 --> 01:09:27,250
Yeah, and he volunteered too, so that'd be two.

794
01:09:27,630 --> 01:09:27,970
Okay.

795
01:09:28,790 --> 01:09:31,470
But they both be post, yeah, post 1988.

796
01:09:36,040 --> 01:09:36,700
Okay, thank you.

797
01:09:36,700 --> 01:09:37,160
LAI.

798
01:09:37,660 --> 01:09:38,220
Yep, go ahead.

799
01:09:38,720 --> 01:09:40,240
Okay, the pool update.

800
01:09:41,400 --> 01:09:48,750
All right, a pool company has going to be giving

801
01:09:48,750 --> 01:09:51,870
a written report for the pool.

802
01:09:51,870 --> 01:09:59,950
They got the same company that built the polls, in fact, the son of the man who built the poll didn't.

803
01:10:00,000 --> 01:10:23,260
Inspection, it physically looks very good, but like things like pumps and heating and pumps all need to be replaced. But it's in the works and they'll find out in a couple of weeks. Some members of LAIA are really good. And really want to pull back. We'll see if that happens.

804
01:10:25,260 --> 01:10:34,640
Louis Lee also promised to clean the clubhouse property, so it could be inspected and try to figure out how much it would cost to repair, but he hasn't done that.

805
01:10:35,140 --> 01:10:38,960
He paid for the cleaning of the pool, but he didn't pay for the cleaning of the property.

806
01:10:41,080 --> 01:10:49,060
And I got another request for names and numbers that, you know, they want the correct names

807
01:10:49,060 --> 01:10:55,300
and numbers for the website, so I'm supposed to double check the names and numbers, you

808
01:10:55,300 --> 01:11:01,560
know, for F and V and Woodhill and make sure it's all right.

809
01:11:02,320 --> 01:11:02,980
You just did that.

810
01:11:03,060 --> 01:11:08,900
So I just did that, but they were asking again, apparently they're not getting people

811
01:11:08,900 --> 01:11:14,340
the answer. So, I'm going to have to, I'll send you what I have. I'll send you a screenshot

812
01:11:14,340 --> 01:11:19,500
and you could double check those numbers. But we did that. Yeah. I know.

813
01:11:20,080 --> 01:11:25,480
Well, if these work orders are the work orders. The SATV is not receiving.

814
01:11:27,440 --> 01:11:27,960
Right.

815
01:11:30,780 --> 01:11:33,960
Yeah. That's probably what people don't trust those numbers.

816
01:11:34,480 --> 01:11:39,900
Right. Yeah. That's probably why. Okay. So that's it from LAIA. That

817
01:11:39,900 --> 01:11:45,260
And there's two pending repairs of culverts, you know, as I mentioned one unlike the

818
01:11:45,260 --> 01:11:50,820
important one at Eastgate and East not Galpine, and they're not scheduled to.

819
01:11:51,160 --> 01:11:59,700
So this may be a topic for this committee, but underlying this potential poor innovation

820
01:12:01,580 --> 01:12:10,780
and building renovation is the thought that the LAI, LAI is going to purchase that from

821
01:12:10,780 --> 01:12:11,080
him.

822
01:12:14,060 --> 01:12:20,860
There's a faction that wants to raise it all down and just turn it into

823
01:12:20,860 --> 01:12:27,640
wildland. There's a faction that wants to get the pull operating again and if

824
01:12:27,640 --> 01:12:35,620
possible the clubhouse operating again. And there's you know another faction that

825
01:12:35,620 --> 01:12:39,880
wants to like say, hey, Washington County,

826
01:12:40,020 --> 01:12:41,300
would you like to turn this into parks?

827
01:12:43,420 --> 01:12:47,940
And so I don't know which group is going to win at this point.

828
01:12:48,180 --> 01:12:52,100
It kind of depends hinges on what condition the pool is in

829
01:12:52,100 --> 01:12:54,020
and what condition the building is in.

830
01:12:54,940 --> 01:13:00,340
Brian Cole was very pessimistic about whether any of this

831
01:13:00,340 --> 01:13:03,180
could be saved, but other members of the board are very

832
01:13:03,180 --> 01:13:07,040
optimistic if you could save. So there isn't any decisions yet.

833
01:13:07,320 --> 01:13:13,010
The same issue that three-quarters of the neighborhood has to this change anyways.

834
01:13:13,690 --> 01:13:16,450
And the more options you hit, the less likely you're going to get.

835
01:13:16,930 --> 01:13:19,390
Right, yeah. Well, it's, you know,

836
01:13:19,590 --> 01:13:24,510
a wailey wants to make a charitable gift of the land to somebody.

837
01:13:25,630 --> 01:13:30,390
The question, and as long as whoever gets it, like Washington County,

838
01:13:30,390 --> 01:13:37,150
turns it keeps it as recreation, it can be used as recreation or, you know, or the townships

839
01:13:37,150 --> 01:13:45,650
or whatever. Or Brian Cole, you know, felt that the LAIA does really have the money to

840
01:13:45,650 --> 01:13:52,990
redevelop that land. So if it goes to LAIA, it's probably just going to get raised and, you know,

841
01:13:52,990 --> 01:13:57,730
and turned into natural wilderness.

842
01:13:58,910 --> 01:14:01,590
But if they're in good enough shape,

843
01:14:01,690 --> 01:14:03,430
maybe they can get Washington County

844
01:14:04,150 --> 01:14:07,730
or someone to turn the pole back into a pool.

845
01:14:08,330 --> 01:14:12,050
So it's all up in the air, it's waiting for the reports.

846
01:14:13,130 --> 01:14:16,650
And there are sort of factions who all want their way

847
01:14:16,650 --> 01:14:20,770
and I don't know whose way it's gonna get at the end.

848
01:14:20,770 --> 01:14:27,970
They should put it out for boat, you know, every household has a boat, see where it lands because.

849
01:14:28,310 --> 01:14:29,470
But it's up to them.

850
01:14:31,810 --> 01:14:39,190
While it's big, if it was 10 years ago, the boat was for saving the pool, I don't know about now.

851
01:14:39,930 --> 01:14:40,150
Yeah.

852
01:14:40,350 --> 01:14:48,630
Well, the pool, if they decide to keep that, that will affect Lassa because we're going to have to supply water.

853
01:14:48,630 --> 01:14:59,180
right yeah that is water for the clubhouse it had its own discharge fund the the pool had a discharge

854
01:15:00,000 --> 01:15:29,780
So it did not go to the sewer. Oh, well, hopefully not, because then they would just need a water meter. But if with the clubhouse, they're going to need both water and sewer, unless they, because I don't think you, the, yes, they will lead water and sewer for like changing rooms and stuff. But, yeah, but for, for the pool water, there was a way to discharge it that was not into the sewer. Okay. Well, I guess down the road. And how much of that golf courses within silge?

855
01:15:29,780 --> 01:15:41,720
health ship. I don't know in terms of facilities and so on obviously those are

856
01:15:41,720 --> 01:15:50,920
all on Webster but in terms of the golf course I think it's like 40% or something

857
01:15:50,920 --> 01:15:57,560
in silent. Well because we do have a conservation program with third and likewise

858
01:15:57,560 --> 01:16:06,540
as we do. Yeah, and that may be another option. Let's kind of score if it's in the website. Same here. Yeah. Okay. Yeah. But it that's it. That's one.

859
01:16:09,160 --> 01:16:29,040
And then the county could also because I know that we always count on the county sending money. Yeah. Yeah. I mean, that's I mean, those guys in Webster Township. Right. Well, we do our best here to the county and the city. You know, the green belt. Now we have a blue belt. So it would be probably in the green belt.

860
01:16:29,040 --> 01:16:37,600
So, but, you know, share that with LAA, because that, okay, I mean, if it says so, what do you want me to tell me?

861
01:16:37,800 --> 01:16:42,780
Say, about conservation easements through both SIO and Webster and the county.

862
01:16:44,880 --> 01:16:49,400
So, that's where the green belts, I believe, they live with those entities.

863
01:16:50,040 --> 01:16:50,560
Do their part.

864
01:16:50,980 --> 01:16:51,120
Yeah.

865
01:16:51,780 --> 01:16:52,160
But, um.

866
01:16:52,380 --> 01:16:52,820
Coordination.

867
01:16:55,650 --> 01:17:05,050
And I- LA, I think, could discuss the possibilities with Barry Lonnie because he was both of us.

868
01:17:05,290 --> 01:17:06,050
Okay, Barry.

869
01:17:13,010 --> 01:17:13,070
Okay.

870
01:17:13,170 --> 01:17:13,310
CK.

871
01:17:13,850 --> 01:17:14,050
Yeah.

872
01:17:14,770 --> 01:17:15,210
Okay.

873
01:17:15,730 --> 01:17:17,290
I get a phone number after it.

874
01:17:17,290 --> 01:17:17,970
Yeah, after it.

875
01:17:18,070 --> 01:17:18,910
You want his phone number?

876
01:17:19,390 --> 01:17:19,830
Yeah.

877
01:17:20,210 --> 01:17:20,710
Or something.

878
01:17:20,850 --> 01:17:21,490
I'll pass it on.

879
01:17:21,770 --> 01:17:22,790
Or an email.

880
01:17:23,010 --> 01:17:23,670
An email, I'll do.

881
01:17:24,110 --> 01:17:25,210
Yeah, that's the best way.

882
01:17:27,230 --> 01:17:35,450
In the other thing, we hooked up a adapter and a meter to a hydrant for them to clean.

883
01:17:36,010 --> 01:17:43,270
Was that removed and I meant to ask him the last time I saw it was still there, but that was a couple weeks ago.

884
01:17:43,990 --> 01:17:49,810
I mean, I went there like one that was still trying to pump it dry and it was still there in case they had to do more work.

885
01:17:49,950 --> 01:17:50,750
I don't know what it is now.

886
01:17:51,070 --> 01:17:53,210
Okay, we need to send the bill to LAI.

887
01:17:53,210 --> 01:17:57,470
And that's what Brian said, that, yeah, they were paying for the water usage, right?

888
01:17:58,830 --> 01:17:59,050
Okay.

889
01:17:59,570 --> 01:18:02,190
In speaking of the, I

890
01:18:07,470 --> 01:18:10,150
should know I can't remember, but this is a name that owns the country club.

891
01:18:10,850 --> 01:18:11,310
Lou Whaley.

892
01:18:11,450 --> 01:18:11,910
Lou Whaley.

893
01:18:12,170 --> 01:18:12,610
Okay.

894
01:18:13,150 --> 01:18:23,290
So Woodhill had contacted me saying, this is still an active account, blah, blah, blah.

895
01:18:23,490 --> 01:18:28,450
And he said, well, maybe the account's active, but there's no water to the pool in the clubhouse

896
01:18:28,450 --> 01:18:34,050
because we had to hook up a meter on a hydrant and whatnot.

897
01:18:34,630 --> 01:18:39,890
So I had our deputy treasurer go into the BSA just for,

898
01:18:40,090 --> 01:18:42,650
and he was able to pull it up and it does say it's active.

899
01:18:43,070 --> 01:18:45,350
There's two accounts actually, and they're behind

900
01:18:45,350 --> 01:18:47,690
and they haven't paid their bills since 2019.

901
01:18:48,510 --> 01:18:54,450
So I requested that our treasurer, there's a way to,

902
01:18:55,290 --> 01:18:57,450
and they just paid their taxes to it.

903
01:18:57,450 --> 01:19:03,750
If we would have been ahead we could have included that in their tax bill, so we're going to send a separate bill to them

904
01:19:03,750 --> 01:19:10,830
And they said that they were going to pay that so it's across our fingers. It's it's probably around a thousand

905
01:19:11,870 --> 01:19:19,390
Dollars for each account ish. I'm going by memory. It's been a while since I've looked at that part, but so we can just take care of that

906
01:19:19,390 --> 01:19:20,450
I get some money for

907
01:19:22,130 --> 01:19:23,970
goes into the pot, it helps.

908
01:19:25,610 --> 01:19:31,690
Okay. Now, the only thing that I, because we've covered everything else, is the website.

909
01:19:34,470 --> 01:19:37,830
So I was thinking about this. I know how to do websites, and especially WordPress.

910
01:19:38,650 --> 01:19:41,890
Dave has been, you know, you can go in there too.

911
01:19:42,630 --> 01:19:49,610
And I know that we had agreed for your daughter and then something to do with her.

912
01:19:49,610 --> 01:19:51,750
Yeah, she decided she didn't have enough time.

913
01:19:56,640 --> 01:19:59,960
So the website takes some time.

914
01:20:00,000 --> 01:20:03,020
I mean, I'm willing to do it, but this

915
01:20:05,740 --> 01:20:32,650
takes, you know, Lassa, and I love working on Lassa. I do. I also love working on roads. That's why I'm the chair of the Road Advisory Committee. Those infrastructure things, however, you know, to take on a website. I just, I would really need to have some extra pay. And I don't know if that's something that the board would have to, you know, look at. But we need to do something.

916
01:20:32,650 --> 01:20:52,390
It's a crappy website and we can set it up where it's more user friendly than we could even streamline where the residents if they have a customer complaint would go through there instead of loss of billing, you know, hook it up so that the work orders go right over to F and B.

917
01:20:53,570 --> 01:20:57,610
I'm not really sure. I know that there's a reason why they were going to loss a billing.

918
01:20:59,330 --> 01:21:00,810
Do you remember Dave?

919
01:21:01,510 --> 01:21:03,990
I don't know. I'm trying to service there.

920
01:21:04,230 --> 01:21:07,810
There's a form up there for new customers.

921
01:21:09,410 --> 01:21:11,230
Yes, like point of sale as well.

922
01:21:11,410 --> 01:21:13,910
But as soon as you fill it out, it goes over to wood health.

923
01:21:13,910 --> 01:21:15,430
It just becomes an email or something.

924
01:21:15,570 --> 01:21:16,950
Yes, and then it sits over there.

925
01:21:17,330 --> 01:21:22,950
But there should be a way that we could set it up that it goes to definitely FNV.

926
01:21:22,950 --> 01:21:41,950
but there's something about why, and I don't know if it was just because Michael set up the website, there was something, I can't remember, but anyways, we need to do something, and you know, this would also help with communications and whenever there's

927
01:21:41,950 --> 01:21:51,410
Letting Hopper could put that on the front page, but it's just this white, it's white with blue, well you, I don't know if you visited.

928
01:21:51,790 --> 01:21:52,330
Yes, I visited.

929
01:21:55,640 --> 01:21:57,540
Anyways, that was on my list.

930
01:21:58,420 --> 01:22:05,000
And unless there's somebody else on the committee that knows websites and is able to do it or...

931
01:22:05,000 --> 01:22:08,000
I could poke around in there a little bit, but

932
01:22:10,750 --> 01:22:14,590
CHFDGPT summary, I think, gave us a pretty

933
01:22:14,590 --> 01:22:21,440
good roadmap at the first pass, like take a minute, look at that.

934
01:22:24,490 --> 01:22:25,310
The bigger one,

935
01:22:32,350 --> 01:22:37,170
Emily, so if we have some issue going on, or lead and copper sampling, and

936
01:22:37,170 --> 01:22:43,160
whatever, you would need someone that would be involved, you know,

937
01:22:45,590 --> 01:22:46,790
fresh, neat things up.

938
01:22:49,450 --> 01:22:50,790
You just can't create a website.

939
01:22:54,530 --> 01:23:01,350
They get built and then from that day on, everything starts decaying over time, just

940
01:23:01,350 --> 01:23:01,850
like anyway.

941
01:23:02,070 --> 01:23:08,690
And you need to have upgrades, because you have to be able to keep it as simple as possible.

942
01:23:11,870 --> 01:23:17,230
The form to email redirects is the simplest way of dealing with that, but yeah, you could

943
01:23:17,230 --> 01:23:25,790
They have a secondary form for trouble, but wherever that email's gone, you better have

944
01:23:25,790 --> 01:23:28,390
some responsibility on the other end if they respond.

945
01:23:28,830 --> 01:23:34,030
That's a, someone's there listening, and they give some kind of response back in whatever

946
01:23:34,030 --> 01:23:35,670
timely manner we determine.

947
01:23:37,070 --> 01:23:38,290
That's the more important part.

948
01:23:38,850 --> 01:23:42,070
There's actually people behind the website that are listening.

949
01:23:43,190 --> 01:23:50,670
Yeah, and having contractors, you know, we're one contract out of however many that they have.

950
01:23:50,910 --> 01:23:56,890
So there is as responsive as possible, but we could streamline it, I think, even better.

951
01:23:58,250 --> 01:24:03,210
You can build penalties into the next contract, but if it misses a response, you know, if we expect

952
01:24:03,210 --> 01:24:10,750
them to, if someone fills out an emergency form and we tell our customers, they can expect

953
01:24:10,750 --> 01:24:15,610
response back in one to two hours if they don't get a response back to the next

954
01:24:15,610 --> 01:24:21,710
day and you know we should be able to ding the thing or our contractor for

955
01:24:21,710 --> 01:24:25,430
that. That would make them pay attention and put the resources in place to

956
01:24:25,430 --> 01:24:30,670
respond. We might not, you know, we can't probably do that right now but when we're

957
01:24:30,670 --> 01:24:42,070
in figure out a process because we don't have a process. Right. It was set up by

958
01:24:42,070 --> 01:24:50,010
that will turn over so, I mean, they did the best that they could at the time, but, you know,

959
01:24:50,270 --> 01:24:55,010
if we want LASA to be, well,

960
01:24:57,940 --> 01:24:59,960
run, we have to look

961
01:25:00,000 --> 01:25:23,560
We look at everything and make sure that there's processes in place and that those processes are as efficient and we've leveraged our time and money in. Well, more than just the process, we need humans. At some point to take responsibility, that those processes are being followed and responded to.

962
01:25:26,500 --> 01:25:31,780
Yeah, it's reasonable for the customers to expect to be able to go on.

963
01:25:31,780 --> 01:25:38,920
that side and use that as a way of communicating, because you do that with pretty much everything

964
01:25:38,920 --> 01:25:45,340
to varying levels of satisfaction. I mean, try to get a whole list. Try to tell Amazon,

965
01:25:45,700 --> 01:25:48,140
you don't like something. Good luck.

966
01:25:52,400 --> 01:25:56,860
When someone's basements flame and they call us, we should be able to respond frequently.

967
01:25:56,860 --> 01:26:06,100
That should be beyond nails because if your basement's funny and you don't want to wait

968
01:26:06,100 --> 01:26:06,780
two hours.

969
01:26:07,200 --> 01:26:08,620
Yeah, even two hours is a lot.

970
01:26:09,700 --> 01:26:14,000
At least you want to talk to someone and have someone say, well here's, we'll have

971
01:26:14,000 --> 01:26:19,000
someone there as fast as possible, but they're driving down from right and whatever it

972
01:26:19,660 --> 01:26:20,180
is.

973
01:26:20,280 --> 01:26:26,640
In those couple of times, they were pretty responsive with the phone calls at least.

974
01:26:26,640 --> 01:26:33,700
but they live an hour away and if it's at night, some people sleep at night and for them

975
01:26:33,700 --> 01:26:40,700
to be responding to a water main break is going to take a little bit of time and people

976
01:26:40,700 --> 01:26:45,320
need to understand that but the only way they're going to understand it is not by clicking

977
01:26:45,320 --> 01:26:46,220
on their computer.

978
01:26:46,580 --> 01:26:46,680
Right.

979
01:26:46,860 --> 01:26:52,860
If they're like me with my phone call, I'd be down and it doesn't change anything.

980
01:26:52,860 --> 01:26:55,640
And then that's where the mag may come.

981
01:26:56,080 --> 01:26:56,500
You have to.

982
01:26:56,720 --> 01:26:57,220
All right.

983
01:26:57,280 --> 01:26:57,520
Okay.

984
01:26:57,860 --> 01:26:58,620
Neil, go ahead.

985
01:26:59,500 --> 01:27:03,500
Anyway, I've been directly involved with those situations.

986
01:27:04,320 --> 01:27:06,400
I don't know, 25, 30 years.

987
01:27:07,060 --> 01:27:11,760
Where it worked as it was on the board and the committee.

988
01:27:13,460 --> 01:27:19,600
No responsible backing up to contractor operator to deal with emergencies.

989
01:27:20,200 --> 01:27:28,220
and we had a dedicated contractor and I have to be an excavator, an excavator think.

990
01:27:28,840 --> 01:27:35,200
I could call him any time of the night and it would come and solve the problem in the absence of the operator.

991
01:27:36,400 --> 01:27:47,860
I don't know how we can make that operator begin today, but somebody has to take ownership in place of the contracted operator.

992
01:27:47,860 --> 01:27:48,500
Oh,

993
01:27:54,700 --> 01:28:03,580
just to be clear, Neil, you said that you would have a company that would be incorporated.

994
01:28:04,320 --> 01:28:08,400
It would be called, or it would route to the company to be.

995
01:28:08,700 --> 01:28:20,220
They'd call Neil in the middle of the night and he would call excavators and incorporate it and have them out there within minutes or a couple hours.

996
01:28:20,220 --> 01:28:20,980
I've

997
01:28:25,080 --> 01:28:30,820
been through that many, many times in cooling prismacies and being sure that the

998
01:28:30,820 --> 01:28:32,280
operator showed up.

999
01:28:32,820 --> 01:28:34,300
At all, just call him.

1000
01:28:34,740 --> 01:28:46,200
I would actually go there or bill out and somebody or Don Zebe or anybody who was involved

1001
01:28:46,200 --> 01:28:50,220
with the board would make sure that the contractor reacted.

1002
01:28:50,220 --> 01:28:50,920
or

1003
01:28:55,820 --> 01:28:59,960
we could just limit issues between eight and four Monday through Friday.

1004
01:29:01,380 --> 01:29:03,700
We did that with my apartment one time.

1005
01:29:04,400 --> 01:29:07,020
Well, thank you, Neil.

1006
01:29:15,280 --> 01:29:16,840
So, well, that's it.

1007
01:29:17,180 --> 01:29:21,360
These are just the things that actually that was on my list.

1008
01:29:21,880 --> 01:29:27,480
And then we covered everything else that I can't think of anything else.

1009
01:29:32,740 --> 01:29:33,280
Okay.

1010
01:29:33,280 --> 01:29:39,980
Well, I'm finished business and new business since everything's under a report now.

1011
01:29:40,180 --> 01:29:44,560
I just, it's just part of our format here from SIO.

1012
01:29:45,020 --> 01:29:50,740
Public comments, we still don't have any fans, so raise

1013
01:29:53,010 --> 01:29:54,090
your hand if you're online,

1014
01:29:54,290 --> 01:29:54,970
you would like to speak.

1015
01:29:56,410 --> 01:29:59,230
We have an e-s, other than the e-s.

1016
01:30:05,200 --> 01:30:13,700
No, and it's just 10 still on, so we've got to get some audience. I move we adjourn, second.

1017
01:30:16,640 --> 01:30:23,960
And I'll in favor of adjourning at 231. Hi. Hi. Thank you, Neil.

1018
01:30:35,580 --> 01:30:36,060
Thank you, Ted.

1019
01:30:39,990 --> 01:30:41,970
Recording stopped.

1020
01:30:45,310 --> 01:30:50,390
I'm really disappointed in F and V in allowing the

1021
01:30:50,390 --> 01:30:51,230
that are deficient.