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Good afternoon, everyone. I'd like to call the August good afternoon, everyone. I'd like to call the August 27, 2025 meeting of the board,

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Madame Board of Commissioners to Order Administrator, please call the roll.

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Brandon Arandale.

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Thank you, Bailey.

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Here.

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Emily Greer.

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Here.

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Brian Marclet.

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Here.

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Jackson McNeill.

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Here.

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Anna McQuiston.

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Here.

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Here.

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President Sandy Plink.

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You have a call.

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Thank you.

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Next July.

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Meeting minutes.

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May I have a motion to approve the minutes?

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So moved by Commissioner Requeston, may I have a second?

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Second.

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Seconded by Commissioner Bailey, any comments?

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Revisions to the minutes?

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Okay, let's vote on approval of the minutes, please.

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While we're changing that out, we'll have public comments next.

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So let's have Ms. Sammy Hunter, Johnny Mosley, and Cyrus Dedman up first please.

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If you come to the mic and just let's be ready to go, Redman, I mean, so what that is,

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is that right?

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Okay.

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And we have approval of the minutes on unanimously, 9-0.

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Good afternoon, sir.

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Good afternoon, Board.

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My name is Sammy Hunter, and I coached the Memphis Bus Riders Union for 13 years.

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My first thing I want to say to you all is about this process is going on about the CEO.

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I don't like what's been going on because you're not involving the bus advocates and you're not involving the public.

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You need to involve us because we've been out here a long time, we know what it takes, we know

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we know what the bus riders need, we know what the public needs.

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You all are going around us, but you're not letting us participate.

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This is the problem that you all have had, because it's really up to be honest with you all.

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You should have been done this about the effort before the summer.

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You wouldn't have ran into this problem.

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So, that's what I'm saying.

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Don't go around us, you need to work with us because if you don't work with us, it's not going to work.

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Don't go past me and Mr. Moses, it's just a bit of a service because we've got our head long tank.

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And we have that amount of money in the past.

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You need to stand out and talk with us and see what we see when we talk about it because we don't

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we talk about it.

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But we are here.

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We deal with the public and the public trust me and Mr. Moses.

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Next thing I want to say, when are the 12 buses coming because we need them out here?

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We still stay the guy people standing there for stops waiting a long period of time.

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This is getting frustrated because people need to get to aid to be, they need to get to all the work, they need to get to the doctor, they need to get to health care.

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I'm just saying, boy, right now, y'all know what's going on, you can't, you can't look past us. We want to be involved in this. Thank you.

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Thank you, sir.

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Good afternoon, sir.

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Good evening.

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John, I'm Oakley.

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Found a German citizen about the service.

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Back in 1967, Dr. Keynes said to a group of middle school students.

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You must do your life work so well that nobody could do it well.

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You must do your life work like my ginger-low paint, pictures, Beethoven compose music, Shakespeare,

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or poetry.

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And you must do your life work in such a way that the living, the dead, and the yet-on-born

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cannot do it better.

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This was the challenge to a group of military students.

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This was the challenge that my dad put before me, my dad marched for dignity with a sign around this naked sixty-eight.

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And this is the challenge that I put before this board.

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I realized you have a difficult job.

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You're going to try to decide who's going to be the nasi-o,

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but it's possible to do so.

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We just need to get the process right and we need to be able to bring someone here who's

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going to do what my dad did for 50 years. Clean up the garbage. There's a lot of garbage

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here at the Memphis area of transit building and the garbage must be cleaned out. You don't

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have a clean house that my dad used to say if your garbage can is full in the house so you

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to take the garbage out. We need to get somebody to hear who can take the garbage out of

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the mouth. And someone who can transform this system into a system that all mythias, not just

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bus drivers, can be proud of. Memphis is a city that is composed of about 60% black, 29% white,

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in the rest of the other minority group, but you got more than 9% of people who ride the bus

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of black.

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We're a white people.

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We're a white people in this room who ride in the buses.

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Why they're not riding in the buses?

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They see how you treat everybody else who ride in the buses to date.

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Who wants to get involved in that mess?

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I said it, knees to come together.

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And we need to move out of four.

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So once they're black and white, we're all crashing in God's sight.

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That's true.

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And it was Cain who said, if we don't learn to work together,

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it's this present system.

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We're going to go out separate ways and experience.

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Thank you.

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Thank you, sir.

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Mr. Red.

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Well, you're up next, sir.

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You're up next.

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I'm going to read a statement that I prepared.

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My name is Sarah's Nathan Redman.

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When I departed this room a week ago today after being, for the four-time consecutively,

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praise for my enthusiasm, reporting and future plans for the Routs of Schedule, my title

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was Scheduler.

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Fifteen minutes after the committee meeting ended, as I was walking to my vehicle, I received

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an email from Steve Hamlin, stated my employment had been terminated.

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cited reasons, performance and conduct, something he and many others in leadership sat in

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the past two board meetings and committee meetings saying just how amazing I was doing

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in these two areas. I chose to work at matter because I believed in public service.

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I am evidence driven. I wrote the system. I took pictures a lot of times. I recorded meetings

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because riders deserve facts, not spins.

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Here's what I found in how it's hurting the public

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and matters credibility.

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Shelteries, I listened as Eric Stevenson

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and Steven Hamlin told you we had 12 to 16 unused brand new shelters

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that were purchased over two years ago.

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When in fact that number reflects greater,

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it's 40 to 50 that matter purchased over two years ago

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that lay a

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In the grave yard at 1370, Levy Road, while those sit seniors, parents with strollers, riders with disabilities,

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weight and summer heat and storms with no cover. Hardware sitting idle deteriorates, taxpayers

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see waste and trust the roads that's not a paperwork era that's riders standing in the sun because

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inventory is trapped in the yard. Vehicles, front line staff are told that there's a vehicle shortage

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yet multiple vehicles are effectively reserved for executives with more sitting idle down

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town and at the Main Street Charlie Facility. And I was told by Matt, I was told Matt

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of paid vehicles are left at the airport while people like Steve Hamlin and the rest

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of transfer employees travel. The result, superguards, and field staff use their own cars or

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questionable vehicles answer to road calls and operator reliefs that slows responses and

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Chris Riss leaves writers waiting on platforms asking where's my bus on presence and tools

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transform maintains offices here that they visit once a week yet new furniture and IT equipment

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are reserved for them while matter full time employees wait and are denied the same tools.

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In a recorded conversation operations leadership said they don't drink the water and they

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abort the bathrooms at the levy road location where I personally took pictures of pallets,

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thousands of bottled water that I tried to hand out to the public that I was denied because I was told they were for the executives and the employees.

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The sign is equipment that I wanted to.

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That's your time. Thank you, sir. That's your time. Thank you.

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So, sir, did you who are you, sir?

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My name is Stanley, I'm paying, I didn't know the proper policy, but it's not on the same.

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Go ahead, sir.

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Give me for that.

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Stanley, go ahead, sir.

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Senior is my name.

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I am a former employee of Memphis Area Transit Authority.

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I'm here today because I just recuperated from having a major surgery.

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I've been meaning to come down here to tell you this, the new boy, because you all have no idea how much cancer.

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is in matter, even to date right now.

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You've heard some of the things that has gone on,

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but I'm a living witness because I was in there.

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I've seen the caters and I've seen people do things

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that it's not right by employees.

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Right now, matter has three or four signs outside their gates.

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They're simply saying, we love our employees.

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That's the biggest lie I've ever been told.

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It is not true, it never has been true.

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You just don't understand, it's just like having

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a sword in your hand, you can put it at the hall of peroxide, whatever you want on it.

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But the infection is still there on the inside.

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I think the previous gentleman mentioned about it, if you're going to clean it up clean

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it all the way up.

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There are some names that I don't know if I can call or not, but if so, I'm fine with it.

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But I know she has a habit of lying on employees.

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She has a habit of pretty much being deceitful and corrupted.

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it. And you all honestly, the only reason they were able to get away with $20 million dollars

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is because they won't be in watch. Okay, somebody has to watch some back. All right, so

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it won't be in watch, so they were doing things under the table. In the young lady's

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name is LeBarbara Houston, Marvin Ward, and to my understanding, the gentleman named

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is Wien Brown. The gentleman previously before me, has, has documents, he has pretty much

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videos that you are honestly, every last one of you all need to take a look at personally,

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listen for yourself in the side.

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This is a board, this is who we elect, this is what Merrill elected, is that right?

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So what I'm saying is that you all need to look, listen, and you understand, they can't

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deny it's not them, they know the, it's theirs.

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So thank you for the time that you have given me, and in everything and I hope I didn't

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follow this protocol.

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Thank you, sir.

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Thank you so much.

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Okay. We appreciate you here. All right. Are you here? So the next three Susan. More Morris. Is that right? I can

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More rest.

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More resty. Sorry.

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Lonnie Britain and Mary Godwin

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and really the last one is ten weeks. So you got you four can just come on up.

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It's all I have up here.

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Please, man. Okay. Good afternoon, board. And I want to thank you for this opportunity.

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It seems to me that people in Memphis, not just matter, people in authority, re-

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Really don't like to punish anybody. They feel like it's rude, or it's impolite, or it's not their business. I don't agree. So,

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I don't, is when it comes to the money that previously was, let's say, inappropriately used. I think that you should not let that go. I don't know if it's your responsibility or mad or the city of Memphis.

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It's kind of a big deal to be taking money like that, and so really what you need to do,

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what everyone needs to do is what's best for the organization and not what's best for people who

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tired with $300,000.

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So anyway, I looked up in baslement, and it says on my phone that,

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and the crime of in baslement has the aspect of betrayal

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of the public trust, which is what I think we're talking about.

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And I think people need to, I think they

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So I don't really care if they go to jail, they go to prison, but they should pay back the money or some of the money.

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And I really would hope that the city doesn't let this go.

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But I have a compromise that you're not gonna like.

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You can take all the providers to a spa day or to the zoo or to the grizzly game with refreshments.

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I'll accept it. Thank you. Thank you, sir. I thank you, man. Mr. Britt, a lot of you.

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Lonnie Britt? Sorry.

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How are you? How are you? How

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are you, sir? How are you, sir?

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Hello, what's up? How are you doing?

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How are you doing?

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How are you?

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I'm glad to see they got a new group of people here because I've seen a lot of the group and it really was

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It was nothing and you're over to look at it

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Because when you come in here and you see them you know they'd rob a staff and they finish a yes, yes, yes

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Whenever rob a fair say that's what they done

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It was just like a rubber staff, but they see this new group

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Maybe we want to turn it back a little bit, but I'm not going to try that one, but I'm glad

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to see these new people here and they're doing something, I'm glad to see they're doing

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something.

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But now I know if I'm glad that they're here looking up on their CEO because now I'm back

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in the 79, I'm thinking of 79.

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I said the five or something now, they had this power of a transcendent one.

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But the mayor's office took over Francis and it was running Francis from the mayor's office,

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which is a good day, but now if they can't get a seal, don't rush to judge it and try not to deal with

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Roll the fair and McCarrot model. They let some cronies there try to avoid those cronies because they're using the same playbook

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And whatever books you hear see this dick or whatever old fit he passed it down to her

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Now she got knock out the box and she got a pass down to somebody else

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But they do that same book, you don't keep getting the same problem,

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and that's what I would say.

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Thank you, sir.

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Thank you.

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Thank you.

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So, Mary Godwin?

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Oh, hi, I know her.

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I've been here for quite some time.

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I've been sick.

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But I just want to say,

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love your decay.

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That's who starts this program.

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She was the one who ordered her the bus rather union.

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This helped make it.

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00:24:30,830 --> 00:24:35,270
And something similar we must carry on.

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00:24:35,790 --> 00:24:38,290
Whenever she said bus to do, we got carried on.

235
00:24:39,230 --> 00:24:40,870
So now we know what happened to the bus.

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00:24:41,510 --> 00:24:42,030
I know too.

237
00:24:42,870 --> 00:24:46,430
The math plus, I know how we got it.

238
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Because I was there.

239
00:24:47,770 --> 00:24:56,210
Well, everything's going to say no, be had to go to the counter and the counter and say, okay, you're hit down.

240
00:24:58,220 --> 00:24:59,020
We'll see you come on again.

241
00:25:00,850 --> 00:25:11,310
We got that far too. We got them by the cross. They rose their vision. But, oh, I don't kind of know that.

242
00:25:11,950 --> 00:25:15,650
We're going to vote that's left here. Mind if we're in the party.

243
00:25:17,680 --> 00:25:20,480
And what we started with now, we got the fight.

244
00:25:22,500 --> 00:25:30,380
We keep this building, roll it and keep those things, party's going on. We got to help, we got to keep this going on. We can't stop it.

245
00:25:30,880 --> 00:25:35,600
That's the amount of plastic out there. Don't you like them? Don't move them.

246
00:25:36,020 --> 00:25:39,380
Let your vows and get back on the right ground that they was on.

247
00:25:39,740 --> 00:25:42,760
When Muhammad was here, I begged him to work with me.

248
00:25:43,500 --> 00:25:46,560
But we stood some vows that I didn't, but he never showed up.

249
00:25:47,600 --> 00:25:50,380
And what I'm going to say to you, I have to bow it.

250
00:25:51,220 --> 00:25:54,360
Get out of here. I'll be back.

251
00:25:55,340 --> 00:26:01,840
When I come back, I see you all every day on the news, and I know what you're doing.

252
00:26:03,360 --> 00:26:07,040
I know exactly what you're doing. I see you on the news.

253
00:26:07,980 --> 00:26:11,580
So, you can't get your money straight, don't mess with that.

254
00:26:12,620 --> 00:26:15,720
Everybody want a good lesson, let's talk about that.

255
00:26:16,740 --> 00:26:21,720
If that weren't, it wasn't to the boat for them to put them in office, but don't do it.

256
00:26:23,100 --> 00:26:24,320
Because I know who they use.

257
00:26:25,200 --> 00:26:26,720
They are two of them don't do it.

258
00:26:27,720 --> 00:26:29,420
They don't have no needs, they don't do nothing.

259
00:26:31,320 --> 00:26:31,620
Nothing.

260
00:26:33,400 --> 00:26:34,420
I mean nothing.

261
00:26:36,060 --> 00:26:38,780
Right, they both told the city, you know, they don't.

262
00:26:39,180 --> 00:26:40,700
You all need to come here either.

263
00:26:42,900 --> 00:26:43,800
And we're back to them.

264
00:26:43,980 --> 00:26:45,020
But they both told the party.

265
00:26:45,660 --> 00:26:46,620
I am.

266
00:26:47,380 --> 00:26:50,080
You might seem to be surprised right now, but I got my dad.

267
00:26:50,700 --> 00:26:51,260
And I'm legal.

268
00:26:52,520 --> 00:26:54,360
I'm tired every time I look around.

269
00:26:55,180 --> 00:26:58,000
Y'all all in, empty it, but you don't.

270
00:26:59,280 --> 00:27:01,340
Get your business straight with your buses.

271
00:27:02,920 --> 00:27:04,220
There are new buses out there.

272
00:27:05,140 --> 00:27:06,340
I'll only be a bit bitter.

273
00:27:06,840 --> 00:27:07,500
I'll say, you know.

274
00:27:08,100 --> 00:27:09,700
I got to tell you she worked too.

275
00:27:09,980 --> 00:27:11,100
But she don't work in Memphis.

276
00:27:11,720 --> 00:27:17,760
I asked the fact that I'm blessed, and she said, you know what good or not, what I don't think it will be able to get the blood.

277
00:27:17,760 --> 00:27:18,560
Thank you, man.

278
00:27:24,770 --> 00:27:27,010
Thank you, man. Thank you for your comments.

279
00:27:29,190 --> 00:27:30,970
Mr. Wheat, is it Tim Wheat?

280
00:27:36,070 --> 00:27:42,430
Thank you. My name is Tim Wheat with Disability Connection Mid-South. I'm going to talk about capacity constraints on matter plus.

281
00:27:42,430 --> 00:27:47,550
The American With Disabilities Act requires paratransit to be comparable to the fixture

282
00:27:47,550 --> 00:27:48,050
health system.

283
00:27:48,270 --> 00:27:53,110
For MATA Plus, that means that a writer should be able to schedule a trip for the next

284
00:27:53,110 --> 00:27:53,710
day.

285
00:27:54,210 --> 00:27:59,870
However, in a recent review by disability connection and the findings by the FTA, revealed

286
00:27:59,870 --> 00:28:02,550
that the system is illegally capacity constrained.

287
00:28:03,130 --> 00:28:11,130
In fact, yesterday, I asked a MATA Plus writer to show me, so she called a range trip

288
00:28:11,130 --> 00:28:17,810
to this meeting. There was no negotiation, no time, no destination, all they were able to tell

289
00:28:17,810 --> 00:28:19,270
her, there's no ride.

290
00:28:21,530 --> 00:28:27,390
MetaPlus reports a minimal denial rate, and 97% on time performance, but these numbers

291
00:28:27,390 --> 00:28:33,050
are misleading. The service is capacity constrained, meaning that a certified writer cannot

292
00:28:33,050 --> 00:28:39,530
be confident that they will get a ride if they call for one day before. Riders have been trained

293
00:28:39,530 --> 00:28:42,610
to call three days in advance to secure a trip.

294
00:28:43,650 --> 00:28:44,950
This isn't a new issue.

295
00:28:45,110 --> 00:28:50,670
The FDA found that the pastoral constraints existed 20 years ago, and then again five years

296
00:28:50,670 --> 00:28:51,750
ago in a report.

297
00:28:54,850 --> 00:28:57,070
This also is not a scheduling issue.

298
00:28:57,530 --> 00:28:59,690
It's a matter of community commitment.

299
00:29:00,690 --> 00:29:04,930
As John Lewis has said, it's not about the buses running on schedule.

300
00:29:05,050 --> 00:29:07,850
It's about the real-world impact on individuals.

301
00:29:07,850 --> 00:29:13,890
He provides you with a community commitment score for the fixed route, but not for paratransit.

302
00:29:14,950 --> 00:29:20,350
Refusing people with disabilities in the next day trip should be seen as seriously as a bus

303
00:29:20,350 --> 00:29:21,630
not leaving the yard.

304
00:29:22,370 --> 00:29:25,170
If we apply the same standard to MATA+.

305
00:29:25,170 --> 00:29:29,930
The community commitment score would be 30%.

306
00:29:30,210 --> 00:29:36,510
Making reservations only one of three days in advance is a clear sign of unfit needs and capacity

307
00:29:36,510 --> 00:29:43,390
constraints. I am disappointed by the work so far by TransPro. Well, they've had a difficult task

308
00:29:43,390 --> 00:29:48,250
here in Memphis. The inequity continues for people with disabilities in Memphis.

309
00:29:48,970 --> 00:29:53,690
Ending the capacity constraints must be a priority of this board. Thank you.

310
00:29:54,070 --> 00:29:55,030
Thank you, sir.

311
00:29:56,410 --> 00:29:59,330
Ms. Janice, and I can't read the last name, Monday.

312
00:30:00,000 --> 00:30:29,980
Okay? My name is Janice Mindy, I'm a transit writer. I'm not satisfied with this board, as I was not satisfied with the previous board. To the president, I spoke with you over two or three months ago through Mary's young chief of staff. I asked you to request that matter transit affairs be free. I think a free, fearless matter would be a fair matter. No one should be paying for this service. This service is still not together. It's still two or three hours of wait. The buses are still not coming and this transit audit

313
00:30:29,980 --> 00:30:36,280
is a joke. This was not a forensic odd. I tried to voice this in City Hall in their meeting

314
00:30:36,280 --> 00:30:42,040
last week. We need to do a forensic odd. It's supposed to look for criminal intent. It

315
00:30:42,040 --> 00:30:47,700
goes into the investigation looking for criminal intent. In this report, you guys stated

316
00:30:47,700 --> 00:30:52,800
that there was issues with how matters was keeping track of government spending or the grants

317
00:30:52,800 --> 00:30:58,820
being posted correctly. Well, I spoke with the audit company back in 2022. That's when I learned

318
00:30:58,820 --> 00:31:03,260
about the transit, about what a forensic audit was. I asked them if they did a forensic audit,

319
00:31:03,600 --> 00:31:08,400
and I was told by one of the CPAs that they did not. Their focus was just to make sure that

320
00:31:08,400 --> 00:31:13,280
matter was processing grants correctly that they received from the federal government. If this

321
00:31:13,280 --> 00:31:18,640
forensic audit said that was not being done, then the CPA for matter has been doing matter

322
00:31:18,640 --> 00:31:23,740
for CPAs for the past several years should be held accountable. There should be some documentation

323
00:31:23,740 --> 00:31:28,860
showing how we got to a $60 million deficit. It should be something in this forensic

324
00:31:28,860 --> 00:31:33,900
audit that shows what happened to the $20 million breach loan. To talk about

325
00:31:33,900 --> 00:31:40,840
one Apple smartwatch, that's missing, that's worth $349 that was put in this

326
00:31:40,840 --> 00:31:45,840
forensic audit. It's a joke. Who cares about one Apple smartwatch? We want to know what happened

327
00:31:45,840 --> 00:31:50,020
to the $20 million breach loan. We want to know what happened to the $60 million

328
00:31:50,020 --> 00:31:57,120
deficit. In the audit, friends of Audreport, it says that Madison spent over $35 million in vehicles

329
00:31:57,120 --> 00:32:04,220
for vehicles, maintenance of what had you. Where is that at? Madison have vehicles worth $35 million.

330
00:32:05,200 --> 00:32:10,840
If matter would take out of service, all the vehicles that are currently on the street with instrument,

331
00:32:10,840 --> 00:32:14,640
warning lights on the instrument panel, check engine lights,

332
00:32:14,940 --> 00:32:19,500
in my L lights, brake lights, hazardous, high exhaust lights,

333
00:32:20,040 --> 00:32:21,600
exhaust coming back into the bus cabin.

334
00:32:22,040 --> 00:32:25,020
If all of those buses would come out of service like they should,

335
00:32:25,100 --> 00:32:26,540
because they should not be on the street,

336
00:32:26,780 --> 00:32:28,880
this is why the buses are constantly breaking down,

337
00:32:29,200 --> 00:32:30,840
matter would not have an operation.

338
00:32:31,480 --> 00:32:34,320
So for this rinse, it to come out, for instance,

339
00:32:34,360 --> 00:32:36,780
I report to come out and not holding anybody's accountable,

340
00:32:37,140 --> 00:32:38,680
that's a 600,000 waste.

341
00:32:38,940 --> 00:32:40,200
I talk to the State Department.

342
00:32:40,200 --> 00:32:44,340
I asked the State Department a year ago to do a forensic item on that.

343
00:32:44,740 --> 00:32:48,620
I spoke with the State Department again just last week, and they're now telling me that

344
00:32:48,620 --> 00:32:53,420
the city of Memphis because the state has spent $600,000 on this forensic item, they

345
00:32:53,420 --> 00:32:55,440
have no intent of doing another item.

346
00:32:55,900 --> 00:33:01,580
Marry young, basically pay $600,000 to get this situation to go away because he doesn't want

347
00:33:01,580 --> 00:33:03,340
to hold the people responsible account.

348
00:33:06,160 --> 00:33:06,860
Thank you, man.

349
00:33:10,320 --> 00:33:14,420
Thank you for your comments before we proceed to committee reports I'd like to make a statement

350
00:33:14,420 --> 00:33:15,440
on behalf of the Board.

351
00:33:18,010 --> 00:33:20,130
Over the past several months,

352
00:33:20,590 --> 00:33:25,550
conducted an extensive national search for our next CEO.

353
00:33:27,090 --> 00:33:29,690
Over 100 applicants expressed interest.

354
00:33:30,470 --> 00:33:35,270
That pool was narrow to 11, then to five,

355
00:33:35,530 --> 00:33:38,650
who met the criteria laid out by the Board.

356
00:33:39,850 --> 00:33:42,730
Then, as often occurs in a competitive market,

357
00:33:42,730 --> 00:33:57,370
Two of those finalists accepted executive positions at other public transit agencies and the board interviewed three candidates inviting two to Memphis for additional interviews.

358
00:33:58,030 --> 00:34:04,770
This is the nature of recruiting highly qualified candidates in a competitive field.

359
00:34:06,020 --> 00:34:14,120
We continue to believe matter needs a qualified CEO as soon as possible.

360
00:34:15,240 --> 00:34:21,480
Nothing can replace having a strong, permanent leader at the helm.

361
00:34:22,380 --> 00:34:25,640
And this board is committed to that goal.

362
00:34:27,480 --> 00:34:36,140
This week, the board was made aware of the city council's plan to appoint a trustee to oversee matter

363
00:34:36,140 --> 00:34:42,960
and not continue with the interviews of the two CEO candidates brought to Memphis.

364
00:34:44,880 --> 00:34:51,940
Had we been aware of this last week, we would have adjusted our interview process accordingly,

365
00:34:53,040 --> 00:34:59,140
and we apologize to the candidates and the public for the abrupt changes.

366
00:35:01,500 --> 00:35:10,000
We look forward to learning about the council's plan and what having a trusty at the helm means.

367
00:35:11,500 --> 00:35:20,800
We remain open to any opportunity that will provide reliable transit service to Memphis, Tennessee.

368
00:35:22,140 --> 00:35:26,860
The matter board wants to get this right.

369
00:35:28,160 --> 00:35:35,240
Memphis deserves a leader who brings both the vision and operational experience and necessary

370
00:35:35,690 --> 00:35:44,460
to move our transit system forward and the leader deserves to start the job with the full

371
00:35:44,460 --> 00:35:49,320
support of the board, the city council and the mayor.

372
00:35:49,320 --> 00:35:59,760
We remain committed to the transparency and the collaboration throughout this process, and we deeply

373
00:35:59,760 --> 00:36:07,880
value the patience and trust of our employees, writers and partners as we take the time

374
00:36:07,880 --> 00:36:13,120
needed to secure the best possible leadership at MATA.

375
00:36:16,230 --> 00:36:20,110
Let's continue with committee reports, Mr. Lewis.

376
00:36:20,110 --> 00:36:20,870
I'm

377
00:36:28,840 --> 00:36:38,620
Chair, the committee's met last week and considered many several items that the Board will take action on this afternoon.

378
00:36:39,920 --> 00:36:46,100
I don't know if any of the committee chairs has any other issues to report on.

379
00:36:46,280 --> 00:36:49,940
I will leave that to the committee chairs to convey themselves.

380
00:36:50,940 --> 00:36:54,320
Are there any committee reports outside of the action items that are outlined?

381
00:36:56,680 --> 00:37:01,700
I do have a committee report just to kind of summarize the finance and audit committee report,

382
00:37:01,860 --> 00:37:07,600
committee meeting on August 20th. During the meeting, which we'll hear about the Walden

383
00:37:07,600 --> 00:37:14,740
Security Contract, we did review that. We are forwarded to the board without recommendation, so we're looking

384
00:37:14,740 --> 00:37:19,920
forward to hearing the updates. We did have many questions around that. We also approve to bring

385
00:37:19,920 --> 00:37:23,860
for the resolution with recommendation to replace the roof on levy road.

386
00:37:24,580 --> 00:37:31,140
During the cash projection report, the committee had questions regarding the timing and

387
00:37:31,140 --> 00:37:37,080
process for receiving the federal grant that total $8.8 million that's scheduled to receive.

388
00:37:37,320 --> 00:37:43,380
This is not expected until 930, so it'd be good to get an update for that as well during

389
00:37:43,380 --> 00:37:50,900
our finance report today, and as well as it was reported that the agency made a request

390
00:37:50,900 --> 00:37:57,480
of $4.9 million from the city to cover vendor payments and payroll, so looking forward to

391
00:37:57,480 --> 00:38:04,160
end up date on that as well. And I think that is it. I conclude the finance and audit committee

392
00:38:04,160 --> 00:38:05,020
report.

393
00:38:07,080 --> 00:38:10,940
Any other reports? Commissioner? Commissioner Marfin.

394
00:38:10,940 --> 00:38:14,840
I'll give it a quick update on the service planning and right to experience committee.

395
00:38:15,400 --> 00:38:21,780
Most of the time was to review the metrics of on-time performance and deep dive into those

396
00:38:21,780 --> 00:38:25,620
metrics to understand where there's opportunities which routes really.

397
00:38:26,080 --> 00:38:35,040
We need focus on a lot of discussion and insight from the teams and the request was to go

398
00:38:35,040 --> 00:38:41,800
deeper and figure out what are our options to look at the lowest routes, lowest on time performance

399
00:38:41,800 --> 00:38:44,420
route and bring back solutions at the next committee meeting.

400
00:38:44,720 --> 00:38:50,900
So that's going to be our focus really driving improvement across the service metrics.

401
00:38:54,090 --> 00:38:55,330
Thank you, Commissioner Marflac.

402
00:38:56,830 --> 00:38:57,510
Any other reports?

403
00:38:59,110 --> 00:38:59,290
Yeah.

404
00:38:59,790 --> 00:39:00,290
Commissioner Bailey?

405
00:39:00,690 --> 00:39:05,690
Yeah, I wanted to get an update on what I've been asking for over and over about the fine

406
00:39:05,690 --> 00:39:09,470
It's been replaced and also the shelters.

407
00:39:10,430 --> 00:39:12,810
So I haven't really heard updates about that

408
00:39:12,810 --> 00:39:15,250
and it's where I'll need it's the clinic community.

409
00:39:16,230 --> 00:39:18,330
We just make a note, Mr. Lewis.

410
00:39:18,450 --> 00:39:20,930
You want to respond now or in your report?

411
00:39:21,830 --> 00:39:22,210
We don't.

412
00:39:22,770 --> 00:39:26,370
We'll have staff respond to that.

413
00:39:29,370 --> 00:39:32,690
So as far as the shelter installations are

414
00:39:32,690 --> 00:39:39,370
our installer had expired and we put out a new request for bed. We are waiting for those

415
00:39:39,370 --> 00:39:46,290
bids to come back and to establish a contract with an installer that will be able to install

416
00:39:46,290 --> 00:39:46,930
shelters.

417
00:39:48,990 --> 00:39:54,910
And I do want to point out that there was a bad information given to me prior about

418
00:39:54,910 --> 00:39:59,390
the number of shelters that we have. We do have over 50 shelters sitting in inventory.

419
00:40:00,000 --> 00:40:29,860
That our capable being installed, but again, you know, it takes money to install those. And we have not budgeted for the additional construction and permits to put those up. So we're going to have to come up with a way to fund that and find an installer to be capable of putting them in place. But we do have them. And as soon as we find an installer, we will work on them. We're actually working on the funding portion right now. I believe there's grant money that can help us get that paid for it.

420
00:40:30,500 --> 00:40:37,040
questions from board, but I understand it takes such a Michael too, and I don't want to fix

421
00:40:37,040 --> 00:40:44,200
up excuses no more, because I've been talking about these science that have been taking

422
00:40:44,200 --> 00:40:49,580
down and to be replaced. I'm talking about installation. I'm talking about science that

423
00:40:49,580 --> 00:40:55,800
being in replace, I had a talk with to Mr. Christian Cain on that, I think this is nine.

424
00:40:55,800 --> 00:41:00,040
So maybe he needs to be here because that's who I had to meet him with.

425
00:41:00,440 --> 00:41:05,000
It is so simple to go out here once when I give you all these locations.

426
00:41:05,880 --> 00:41:09,980
That don't take a rocket scientist to do that in a whole year to replace these signs of.

427
00:41:10,220 --> 00:41:12,520
Because these folks are missing their stops.

428
00:41:12,860 --> 00:41:16,520
These operators are not stopping and it's very critical to me.

429
00:41:16,980 --> 00:41:20,180
That these signs need to be back up where they was replaced.

430
00:41:20,180 --> 00:41:28,280
Again, I had a meeting with Chris and Ken, and he's in schedule, and I need those signs to be replaced back.

431
00:41:29,140 --> 00:41:30,100
Please, sir.

432
00:41:31,060 --> 00:41:31,840
Thank you, Mr. Mayor.

433
00:41:31,980 --> 00:41:38,680
We will check with Chris and on that and get an update on that for you for the next committee meeting.

434
00:41:39,240 --> 00:41:44,500
Staff will take that down and want to reiterate the installation of the shelters.

435
00:41:44,500 --> 00:41:56,860
we'll be coming back, staff will come back to the board with the outcome of that procurement and the budget set for installation of those shelters.

436
00:41:57,140 --> 00:42:00,760
Mr. Lewis, what's the timing on these actions?

437
00:42:00,840 --> 00:42:05,200
I don't, is anyone from procurement here?

438
00:42:23,870 --> 00:42:30,430
But shelter interlation went out for a request for proposal and bids are due tomorrow.

439
00:42:30,850 --> 00:42:33,870
We have a bid opening at 11 o'clock a and where we will read aloud.

440
00:42:34,330 --> 00:42:39,430
The bids that have come in will do an analysis and give that information to the planning department

441
00:42:39,430 --> 00:42:47,110
and the scheduling department to determine who would best fit the criteria that we're looking for.

442
00:42:47,310 --> 00:42:49,030
To install the thank you shelters.

443
00:42:49,030 --> 00:42:55,030
And what about this may not be you, but what about the signage that Mitch Navale is asking about?

444
00:42:55,930 --> 00:43:01,070
That part right there, excuse me. But on that part I did, like I said, had a meeting with

445
00:43:01,750 --> 00:43:07,910
Last month, Chris and Pam. So I wish he was here so that he can, he's only on you all that,

446
00:43:07,910 --> 00:43:11,310
because he's in the schedule and then planning, I think so.

447
00:43:11,310 --> 00:43:20,890
But I've been saying things the only one who has yes, yeah, because I've been sending him of dates on locations and it's just that simple to put them up a lot

448
00:43:20,890 --> 00:43:23,770
We should have no timeline on that. Okay

449
00:43:24,310 --> 00:43:26,750
So we'll get a report from him

450
00:43:26,750 --> 00:43:28,310
Okay, any other

451
00:43:28,310 --> 00:43:32,330
Reports or questions from the committee from the board.

452
00:43:35,660 --> 00:43:37,680
Okay. We'll go to action items

453
00:43:37,680 --> 00:43:48,660
Resolution 2521. Resolution to award a three year contract to walled in security for armed security services. Mr. Lewis.

454
00:43:54,830 --> 00:44:06,810
So as I was mentioned, this item was brought before the finance committee last week. There were several items that the committee members had questions on.

455
00:44:06,810 --> 00:44:11,910
the least staff is met with committee members and the intervening time period, and I'll turn

456
00:44:11,910 --> 00:44:18,830
to keep Watson to keep Watson with the updates on those issues that the committee

457
00:44:18,830 --> 00:44:19,650
had.

458
00:44:21,460 --> 00:44:23,280
Good afternoon Madam Chair and Board members.

459
00:44:24,240 --> 00:44:28,180
I'm going to pull the power point up before that power point comes up.

460
00:44:28,240 --> 00:44:32,620
There were several things that we have discussed in the committee meeting that the Board wanted

461
00:44:32,620 --> 00:44:36,500
to see as it pertains to this request for a proposal.

462
00:44:37,980 --> 00:44:44,180
myself, I met with several members of staff and procurement, we went line by line, looking

463
00:44:44,180 --> 00:44:49,760
at those calls, looking at what could be cut, but also to be able to manage and provide

464
00:44:49,760 --> 00:44:54,780
the coverage that's required for security presence at our different venues.

465
00:44:55,280 --> 00:44:58,340
I'm happy to report to the board as I go through this presentation.

466
00:44:59,240 --> 00:44:59,840
That's some.

467
00:45:00,000 --> 00:45:10,580
Positive items came from those meetings and we were able to to eject the proposal to be at

468
00:45:10,580 --> 00:45:16,640
budget below budget. I bring your attention to the graph that's on the screen. As we look

469
00:45:16,640 --> 00:45:24,680
at the from left the right, the light color area, you look at the five different locations

470
00:45:24,680 --> 00:45:33,660
and which we have security members station, the request for proposals are listed, but there

471
00:45:33,660 --> 00:45:38,960
were adjustments. From left to right, that second column you would see the adjustment to

472
00:45:38,960 --> 00:45:44,640
the William Hudson Center. I was able to adjust a Sunday schedule for those guards to bring

473
00:45:44,640 --> 00:45:51,240
that number down. Operation Center at Levy Road and also American Way saw no change because

474
00:45:51,240 --> 00:45:57,940
that those two areas have seen a reduction and that reduction is static and for the number of

475
00:45:57,940 --> 00:45:59,040
guards at those areas.

476
00:46:00,240 --> 00:46:05,440
We look at the Airways Transit Center and the Missile Storage Facility which is

477
00:46:05,440 --> 00:46:06,120
trolley.

478
00:46:06,720 --> 00:46:10,500
Those two locations are going to mirror each other for the staff and that's provided for

479
00:46:10,500 --> 00:46:12,240
the security of those locations.

480
00:46:13,040 --> 00:46:18,500
In the information that I'm providing for you today, we were able to keep trolley service

481
00:46:18,500 --> 00:46:25,740
Although this would be a new addition or improvement to the overall covers that Matt has

482
00:46:25,740 --> 00:46:31,900
had in the past, but this addition of trolley with the adjustment may also help bring

483
00:46:31,900 --> 00:46:34,340
this particular proposal within budget.

484
00:46:35,680 --> 00:46:41,640
This proposal also includes the holiday totals, there are seven holidays which are paid

485
00:46:41,640 --> 00:46:48,200
to those employees of the security contractor that's included in that adjustment prices.

486
00:46:48,200 --> 00:46:53,380
as well. If we move down to the account manager, I know one of the commissioners on last meeting,

487
00:46:53,940 --> 00:47:02,820
talked about an extra fluff that was in some of the line items that account manager for annual

488
00:47:02,820 --> 00:47:12,420
total of 115,000 goes to that employee salary. The holiday pay for that employee and also a

489
00:47:12,420 --> 00:47:14,760
vehicle that's utilized throughout the system,

490
00:47:15,140 --> 00:47:18,540
but quality control, and managing the staff and levels

491
00:47:18,540 --> 00:47:20,800
for these different areas that it will.

492
00:47:21,580 --> 00:47:25,280
So the account managers are $40 an hour

493
00:47:25,280 --> 00:47:30,940
ask along with a 45 hour work week in that vehicle

494
00:47:31,460 --> 00:47:34,240
that's assigned to that company that we pay for

495
00:47:34,240 --> 00:47:35,700
is about $21,000.

496
00:47:36,460 --> 00:47:39,280
With all of that said, without the cuts,

497
00:47:39,280 --> 00:47:50,080
This $2.2 million dollar figure was able to be reduced down to about $2 million, $100,000

498
00:47:50,080 --> 00:47:57,820
pretty much, which is about a seven, almost 8% improvement to what we brought to the board

499
00:47:57,820 --> 00:47:58,640
previously.

500
00:47:59,600 --> 00:48:05,460
I also wanted to get a board of option that if we did not include trolley, that figure would

501
00:48:05,460 --> 00:48:07,340
be somewhere around $1.9.

502
00:48:08,810 --> 00:48:15,930
So we go over to the three-year life cycle of this particular contract and you can see

503
00:48:15,930 --> 00:48:22,250
the not the expected totals on that top-right graph when it talks about the current year that

504
00:48:22,250 --> 00:48:29,910
we'll be entering at the 2.1 million that I've previously mentioned, 2627 is about 2.1

505
00:48:29,910 --> 00:48:34,610
and that last year that contract is about 2.1-7 as well.

506
00:48:34,610 --> 00:48:41,870
And each of the different totals that not to exceed limit is about 5% we want to calculate

507
00:48:41,870 --> 00:48:49,690
that 5% overage and you can see that on the following graph just below it where we expected

508
00:48:49,690 --> 00:48:54,450
to come in at 2.19 for the first year if the board approves this.

509
00:48:54,910 --> 00:49:03,310
Second year about 2.2 and the third year about 2.8 but the life cycle of the 3 year contract

510
00:49:03,310 --> 00:49:10,790
will be around 6.4 million dollars with a not-to-exceed 5% increase of about 6.7.

511
00:49:12,150 --> 00:49:18,090
This is a vast improvement to what was brought before the board. Previously there was a

512
00:49:18,090 --> 00:49:22,930
lot of time spent to go over these numbers to make sure they fit into the budget which was given

513
00:49:22,930 --> 00:49:28,470
on last setting. I know there's questions probably about how with safety and security

514
00:49:28,470 --> 00:49:31,650
to manage these invoices that may come into the agency.

515
00:49:32,830 --> 00:49:39,110
These invoices are audited along with those daily and weekly inspections that have happened

516
00:49:39,110 --> 00:49:40,150
along with system.

517
00:49:41,550 --> 00:49:45,630
Having a guide such as what I'm presented to you today is going to help with that effort.

518
00:49:46,250 --> 00:49:52,110
In the main team, the current structure of auditing these bills with the not the exceed

519
00:49:52,110 --> 00:49:53,530
limits taken into consideration.

520
00:49:53,530 --> 00:49:59,970
We also talked about the staff and levels that may be involved, I plan to hold that account.

521
00:50:00,000 --> 00:50:29,660
Major, more accountable. I talk to them now in a daily basis that relationship is a good work in relationship, but there is improvement in each area of matter that we've heard today, and my area is not exception for that, but this is my first fresh contract here at matter. And I look forward to providing the level of service, the level of coverage with the security officers that may be beneficial to not only the city of Memphis and its citizens, but to serve the board within the positive way.

522
00:50:31,620 --> 00:50:35,960
Before we proceed, I should have made a motion on this, so let me clean this up.

523
00:50:36,900 --> 00:50:42,540
So may I have a motion for a resolution of 25, 21, resolution to award a three-year contract

524
00:50:42,540 --> 00:50:45,880
to all in a security for armed security services.

525
00:50:46,700 --> 00:50:52,380
So moved by Commissioner Pointer, may I have a second?

526
00:50:52,380 --> 00:50:57,500
Second by Commissioner Marflaf. Okay, Mr. Loves.

527
00:51:01,720 --> 00:51:08,740
If there are hearing the explanation by Chief Watson, if there are any questions by board members,

528
00:51:09,600 --> 00:51:12,280
we'll engage those by the outside of that.

529
00:51:12,760 --> 00:51:15,280
We staff has to move to approval of the item.

530
00:51:15,700 --> 00:51:16,660
Commissioner pointer.

531
00:51:19,220 --> 00:51:20,940
Oh, I thought you were okay.

532
00:51:21,840 --> 00:51:22,980
I have me going.

533
00:51:24,520 --> 00:51:25,680
Anyone with questions?

534
00:51:25,680 --> 00:51:32,920
I know we discussed it exhaustively, twice, and committee, but are there other questions?

535
00:51:34,460 --> 00:51:35,020
Commissioner Arander.

536
00:51:35,940 --> 00:51:39,800
Chief Watson during the committee meeting, you mentioned that you were someone else personally,

537
00:51:39,800 --> 00:51:46,400
kind of audits, locations for no shows, early departures, deal or roughness, and we get

538
00:51:46,400 --> 00:51:49,760
rebated to the statute find some discrepancies there. Do you have an estimate of

539
00:51:50,660 --> 00:51:55,380
the percentage of times, or you check where there is, you know, presence that is below

540
00:51:56,160 --> 00:52:01,300
the level that we've contracted for. Just wrong. So, Commissioner, there's no concern.

541
00:52:02,060 --> 00:52:07,580
As I said before, the human factor sometimes involves people running late, sometimes malfunctioning

542
00:52:07,580 --> 00:52:13,560
on vehicles, and there's a little carryover layover and staffing that particular shift. Now, if there's

543
00:52:13,560 --> 00:52:20,980
situations that's happening at various sites. The security guard company was

544
00:52:20,980 --> 00:52:27,160
shuffle those guards around but at no time the the matter terminals go without

545
00:52:27,160 --> 00:52:34,360
the proper coverage. The adjustment that happened in January when we took

546
00:52:34,360 --> 00:52:41,920
those guards the countdown by probably about 12%. It also allows for that not to

547
00:52:41,920 --> 00:52:53,240
So, they have to make sure and be certain that those shifts are feel well in advance and also they have those extra officers on standby to meet that need.

548
00:52:53,920 --> 00:53:03,400
So, but looking at these different terminal status locations, it's a daily review, whether that's on video or in person.

549
00:53:03,400 --> 00:53:10,540
I know every day I try to go by and they know my vehicle and when they see it things are the way they shoot

550
00:53:10,540 --> 00:53:12,020
But it shouldn't be that way

551
00:53:12,020 --> 00:53:17,520
But I have to to make sure the quality control is in place, and that's a daily review

552
00:53:19,240 --> 00:53:22,220
And I've heard you correctly that the account manager will be

553
00:53:23,160 --> 00:53:27,360
Will that be that person's responsibility going forward or will you be also spot checking

554
00:53:27,940 --> 00:53:33,380
As well to make sure they're living us to the so it's the responsibility now of that account manager in that

555
00:53:33,400 --> 00:53:38,580
rental car that we pay for as well as the supervisors that are signed and sprinkled out

556
00:53:38,580 --> 00:53:42,860
throughout the shifts. So it's an upward report situation that all of that's happening

557
00:53:42,860 --> 00:53:49,680
with that company anyways, but we double down with it with the security staff.

558
00:53:52,200 --> 00:53:55,640
The account manager works for Walden, correct?

559
00:53:56,880 --> 00:54:03,080
Okay, so on Madison, who's responsibility is it to ensure there's proper coverage?

560
00:54:03,800 --> 00:54:09,560
Ultimately, it's my responsibility, but I have assigned each of the locations area responsibility

561
00:54:10,000 --> 00:54:14,140
to the security specialists. Those security specialists are quick with matter of vehicles

562
00:54:14,140 --> 00:54:19,120
to go out to inspect, to look, and make sure everything is okay in these different areas.

563
00:54:26,350 --> 00:54:29,810
So this is within budget now. Yes, it is.

564
00:54:30,210 --> 00:54:35,910
And I met with Chief Watson as well as Ashley Best, and we actually went line by line through

565
00:54:35,910 --> 00:54:43,050
the line items and yes this is under budget. I think our budget is 2.4 million for the first year

566
00:54:43,050 --> 00:54:47,010
which this falls under. So we're happy to find it. Thank you. Commissioner Bailey.

567
00:54:47,610 --> 00:54:53,110
And I'll add this this maintains the current level of security coverage. We're not reducing

568
00:54:53,110 --> 00:54:57,710
any security. Great point. Commissioner Bailey. Yeah I'm just concerned about the

569
00:54:57,710 --> 00:54:59,150
Thanks again and I think

570
00:55:00,000 --> 00:55:09,260
I asked that before, from Indian being down there, votes pretty much come to me about a lot of compliance board with

571
00:55:09,260 --> 00:55:18,740
violence and security. And I think I wanted to see if you all have a spreadsheet or something of the

572
00:55:18,740 --> 00:55:24,680
many of compliance or the compliance levels that you all have. I think we asked that once in that

573
00:55:24,680 --> 00:55:28,720
before. So did you have like the client's speech?

574
00:55:29,040 --> 00:55:32,800
Yes ma'am, a couple of weeks ago I think commissioned a question next at question.

575
00:55:33,720 --> 00:55:41,240
And we had a side by our conversation and that area of officer and citizen dispute has seen a

576
00:55:41,240 --> 00:55:49,240
decrease. You know, in those different areas, sometimes you know those officers, we don't hire

577
00:55:49,240 --> 00:55:54,300
we just accept them and make sure they're doing their job. But when those complaints come in

578
00:55:54,300 --> 00:55:59,480
through customer service or was it is relayed by one of the road supervisors.

579
00:55:59,860 --> 00:56:05,100
We look into that and not only what happens in the immediate on that day, but we look

580
00:56:05,100 --> 00:56:06,780
at the history of that particular guard.

581
00:56:07,420 --> 00:56:13,660
And so what's happening in the guards know that if these complaints exist, if the information

582
00:56:13,660 --> 00:56:19,640
in that complaint reveals that you did not follow the post order, depending on the level

583
00:56:19,640 --> 00:56:26,440
know how agrees it is. That officer is removed and sent to another location. So that person

584
00:56:26,440 --> 00:56:33,160
would not repeat and continuously cause an issue to the public or not follow the rules of

585
00:56:33,160 --> 00:56:41,220
that particular post. Now I know in the past Commissioner Bailey that we've had two different

586
00:56:41,220 --> 00:56:49,020
security companies at that Hudson, and there was a mixture on where these

587
00:56:49,020 --> 00:56:54,720
complaints originated from. I think going into this new contract, one of those

588
00:56:54,720 --> 00:57:01,920
companies is not attached to it as a suit, but we do look forward to continue

589
00:57:01,920 --> 00:57:09,040
improving the communication skills of those officers. I reviewed the videos, I read

590
00:57:09,040 --> 00:57:15,920
the witness statements and a profane language and threatening language won't be accepted

591
00:57:15,920 --> 00:57:17,680
in these areas.

592
00:57:18,900 --> 00:57:24,080
Another question I noticed is a, I'm sorry, I'm sorry, I'm sorry, but another question,

593
00:57:24,520 --> 00:57:30,340
I noticed, how many facilities have you out here reached in a, it hurts in station?

594
00:57:30,420 --> 00:57:35,240
Because I noticed new faces, do you have a conference, one station,

595
00:57:35,240 --> 00:57:40,560
of that airways over there because I know right now it's like three on that I

596
00:57:40,560 --> 00:57:46,360
think but I just want to kind of pressure board about safety, safety and

597
00:57:46,360 --> 00:57:53,020
respect of dignity and respect of customers there. I mean that's a pressure that

598
00:57:53,020 --> 00:58:00,880
I'm a continue watch. So what normally happens on any day of the week whether

599
00:58:00,880 --> 00:58:07,440
someone that's in the crowd on the safety team when we watch the video and when things happen

600
00:58:07,440 --> 00:58:14,160
we review it and if that guard again does not follow the post procedures that guard gets a warning

601
00:58:14,160 --> 00:58:21,360
and that guard is removed from that area to get his attention to come to work and work the days

602
00:58:21,360 --> 00:58:26,880
of standing around and watching things happen and smoking a cigarette right shouldn't happen

603
00:58:26,880 --> 00:58:27,680
that's frequent.

604
00:58:31,380 --> 00:58:32,980
Thank you, Commissioner.

605
00:58:35,080 --> 00:58:40,580
Do we, we're sitting here just trying to think, are there regular metrics you provide

606
00:58:40,580 --> 00:58:48,940
on the number of security and sedences that are reported by level of severity?

607
00:58:49,940 --> 00:58:55,060
So level of severity is going to depend on crime index whether it's part one, part two crimes,

608
00:58:55,060 --> 00:59:00,000
but we do have a system that records it.

609
00:59:00,460 --> 00:59:04,460
And the system is fed and uploaded information

610
00:59:04,460 --> 00:59:07,800
from the operators, customer service,

611
00:59:08,060 --> 00:59:10,740
feel supervisors, security team,

612
00:59:11,100 --> 00:59:12,640
and they get uploaded on incidents.

613
00:59:13,500 --> 00:59:16,420
And within that categorizing that incident,

614
00:59:16,840 --> 00:59:19,800
those metrics can't be provided at any time

615
00:59:19,800 --> 00:59:22,100
or on a regular basis, however you desire.

616
00:59:22,100 --> 00:59:31,180
So I think, yeah, go ahead and go to each month we include a monthly safety report in our metrics.

617
00:59:31,960 --> 00:59:39,520
If they're currently report preventable non-provenable accidents for all of our operations,

618
00:59:40,160 --> 00:59:45,380
there is also a report, a security report in that.

619
00:59:45,380 --> 00:59:53,720
Now we report broad statistical data, the types of incidents that go on and achieve, you know,

620
00:59:53,780 --> 00:59:56,160
that I'm not going to attempt to go off memory.

621
00:59:56,720 --> 00:59:59,840
But if there's a specific level of detail.

622
01:00:00,000 --> 01:00:15,740
That board members would like to see that it's different than what we're providing now. We can certainly dig into that. Maybe staff, let's take a note that maybe we can go discuss that in more detail at the next business operations meeting.

623
01:00:16,160 --> 01:00:27,100
But as Chief mentioned, we have lots of data. It's one thing, transit agencies are very good at. It's collecting data, but we'll be want to make sure we're done as we're getting the right data for you to look at.

624
01:00:27,100 --> 01:00:34,200
And so if there's a specific level of data that you're looking for, let's make sure that

625
01:00:34,200 --> 01:00:37,800
we're not just throwing useless data at you.

626
01:00:38,200 --> 01:00:39,480
Let's get to the right data.

627
01:00:40,060 --> 01:00:40,800
Yes, please.

628
01:00:41,280 --> 01:00:47,340
So one of the things I would recommend suggest, so I look at, is assault on transit workers,

629
01:00:49,420 --> 01:00:55,940
the complaints against operators, citizen security officer, and those part one crimes,

630
01:00:55,940 --> 01:00:58,680
whether it's rate, robbery, and aggravated assault.

631
01:00:59,160 --> 01:01:02,040
And those things, if they exist in those environments in which we

632
01:01:02,040 --> 01:01:04,020
supervise and manage our problems.

633
01:01:04,440 --> 01:01:08,860
And if we could get an overview of those, it could help guide

634
01:01:08,860 --> 01:01:12,560
some of our actions, and it also ties into some of the performance

635
01:01:12,560 --> 01:01:16,400
levels that the buses arrive, go, or schedule, as well.

636
01:01:17,420 --> 01:01:21,040
Commissioner Saigers, can I ask you to work with them as business

637
01:01:21,040 --> 01:01:23,480
operations, and maybe with Chief Failing, Commissioner

638
01:01:23,480 --> 01:01:29,740
Bailey to get a sense of what might be helpful to for regular reporting, cadence on that.

639
01:01:29,740 --> 01:01:30,280
That's fine.

640
01:01:31,040 --> 01:01:31,820
Thank you.

641
01:01:31,920 --> 01:01:37,680
So I'll just, you know, work with commissioners, cigars, and commissioner Bailey work with

642
01:01:37,680 --> 01:01:40,180
commissioners, cigars to help us just put a report together.

643
01:01:40,520 --> 01:01:42,820
Is that, I think, that's what I'm hearing you say.

644
01:01:43,940 --> 01:01:44,380
Yes, ma'am.

645
01:01:44,400 --> 01:01:44,800
No problem.

646
01:01:45,000 --> 01:01:45,520
Thank you.

647
01:01:47,300 --> 01:01:51,460
One quick follow to my question earlier about the coverage sources, expectations.

648
01:01:52,960 --> 01:02:00,080
There's a conflict of interest if the person responsible for auditing the security presence is a walled in employee.

649
01:02:00,500 --> 01:02:04,320
That person is less likely to report because they don't want to penalize themselves.

650
01:02:05,660 --> 01:02:09,640
So to the extent in the future that you, thank you for kind of spot checking yourself personally.

651
01:02:10,580 --> 01:02:12,460
But to the extent of your future, you continue to find a script.

652
01:02:12,600 --> 01:02:17,660
I would encourage us to look at some way to amend the country and the future, not for this meeting here.

653
01:02:17,660 --> 01:02:21,840
but to find a way for us to be have financial recourse

654
01:02:21,840 --> 01:02:23,860
if they're not living up to the contract

655
01:02:23,860 --> 01:02:25,680
and we're finding that they're under-reporting

656
01:02:25,680 --> 01:02:28,360
the notion of those departures, et cetera.

657
01:02:28,720 --> 01:02:30,160
Yes, sir, so you 100% correct.

658
01:02:31,040 --> 01:02:32,640
So not only the conflict, the answers,

659
01:02:33,200 --> 01:02:36,680
but those vendors that do not provide the level of service

660
01:02:37,200 --> 01:02:39,680
can receive warnings, and they are notified

661
01:02:39,680 --> 01:02:41,860
that they're placing their contract in jeopardy

662
01:02:41,860 --> 01:02:43,600
if they're not meeting those deliverables.

663
01:02:44,160 --> 01:02:47,480
And that's a part of having the checker check

664
01:02:47,480 --> 01:02:53,660
checkers in which we try to do and I know I love to do it, you know, it keeps me away from

665
01:02:53,660 --> 01:02:57,480
the desk right out and I have these dates and I like to go out and see what's going on

666
01:02:57,480 --> 01:02:59,960
and like Commissioner Bayley said I'm out there.

667
01:03:02,680 --> 01:03:03,780
Any other questions?

668
01:03:05,580 --> 01:03:07,420
Okay, well, I think we're ready to vote.

669
01:03:16,010 --> 01:03:18,250
Motion passes unanimously, 90,

670
01:03:20,630 --> 01:03:26,190
okay, resolution 25, 26, resolution to award a contract to

671
01:03:26,190 --> 01:03:35,190
A and B construction company ink to replace the levy road operations roof may have a motion on this resolution.

672
01:03:36,330 --> 01:03:41,350
So moved by Commissioner McQuiston may I have a second.

673
01:03:41,350 --> 01:03:41,950
Second.

674
01:03:42,630 --> 01:03:45,430
Seconded by Commissioner Aaron Dale.

675
01:03:45,690 --> 01:03:46,190
Mr. Lewis.

676
01:03:47,010 --> 01:03:51,590
I'm Chair this item was also considered by the Finance Committee as board members.

677
01:03:51,590 --> 01:04:00,670
know the current situation as we've heard from employees at our levy road operations and maintenance

678
01:04:00,670 --> 01:04:09,350
facility is less than can be desired and this contract will help us extend the life

679
01:04:09,350 --> 01:04:17,430
the operations of that viability of that facility a little while longer while we continue to work

680
01:04:17,430 --> 01:04:23,770
awards acquisition of a new property and construction of a new facility.

681
01:04:24,950 --> 01:04:32,770
And so we asked the board to approve this item so that we can fix the leaking roof

682
01:04:32,770 --> 01:04:35,310
at the Levy Road facility.

683
01:04:36,610 --> 01:04:37,290
Questions?

684
01:04:38,170 --> 01:04:38,930
Yes, ma'am.

685
01:04:39,330 --> 01:04:39,570
Commissioner Bailey.

686
01:04:40,050 --> 01:04:40,150
Yes.

687
01:04:40,210 --> 01:04:45,490
So is it the entire roof or is it a portion of areas that you're talking about?

688
01:04:45,630 --> 01:04:46,830
It's the entire roof.

689
01:04:46,830 --> 01:04:47,350
Okay.

690
01:04:51,140 --> 01:04:52,960
Other questions? Commissioner Marflat.

691
01:04:53,280 --> 01:04:56,100
Did we find a grant to pay for that?

692
01:04:56,920 --> 01:04:57,880
That was one of the questions.

693
01:04:59,620 --> 01:04:59,980
There is...

694
01:05:00,000 --> 01:05:09,180
I'm sorry, Eric Stevenson, chief administrative officer. There is grant money associated with this. The exact amount I can get to, but yes, there is grant money associated.

695
01:05:12,090 --> 01:05:16,230
When you say the exact amount, is it covered the entire cost?

696
01:05:17,190 --> 01:05:29,310
I believe so. I don't want to speak out of turn, but I believe it is. I'm not certain if this particular grant was a 80, 20 match or if it was a 100% cover for facilities.

697
01:05:29,310 --> 01:05:35,950
I'm not certain I will get with the grants director to ensure and I will work that back to you.

698
01:05:36,010 --> 01:05:36,310
Thank you.

699
01:05:38,260 --> 01:05:38,920
Other questions?

700
01:05:42,560 --> 01:05:42,580
Okay.

701
01:05:42,660 --> 01:05:43,120
Seeing none?

702
01:05:43,300 --> 01:05:44,080
Let's vote.

703
01:06:16,760 --> 01:06:17,580
Should we call it them?

704
01:06:17,980 --> 01:06:19,740
Because I don't think Brandon got a chance to vote.

705
01:06:19,980 --> 01:06:20,380
No, they're right.

706
01:06:20,480 --> 01:06:21,000
It should be none.

707
01:06:41,950 --> 01:06:43,310
But as she's preparing that,

708
01:06:44,550 --> 01:06:49,750
Patrina is listening to the meeting and she they confirm that as it is covered by grants.

709
01:06:51,980 --> 01:06:54,140
But the grants director is listening to the board meeting.

710
01:06:54,140 --> 01:06:58,960
She confirmed that yes, it does. It is covered by grant funds. Yes, ma'am.

711
01:07:04,700 --> 01:07:05,700
Okay, so we vote again.

712
01:07:16,010 --> 01:07:18,730
Motion passes unanimously nine zero.

713
01:07:21,740 --> 01:07:31,660
Okay, next resolution 25 25 resolution to amend the existing ready contract with BMO ability LLC to include pair transit support.

714
01:07:32,820 --> 01:07:34,760
May have a motion to approve.

715
01:07:34,760 --> 01:07:37,480
to move.

716
01:07:38,200 --> 01:07:42,360
Move by Commissioner Mark Black may have a second, second by Commissioner

717
01:07:43,000 --> 01:07:43,520
Clinton.

718
01:07:44,580 --> 01:07:46,560
Mr. Loops.

719
01:07:46,740 --> 01:07:53,000
I'm Chair, I'm going to have staff address this item, and I'm going to have staff

720
01:07:53,000 --> 01:07:58,500
to address go a little bit more into detail in the overview of this so that our folks

721
01:07:58,500 --> 01:07:59,860
in the audience will understand.

722
01:08:00,360 --> 01:08:00,840
Absolutely.

723
01:08:01,000 --> 01:08:05,820
David Johnson, interim chief developed an officer, so as we discussed in the committee

724
01:08:05,820 --> 01:08:12,940
meeting last night, this is an opportunity to invest in new software component for a package

725
01:08:12,940 --> 01:08:20,760
we already use from via transportation. They have provided a proposal where we would basically

726
01:08:20,760 --> 01:08:25,840
replace the existing vendor for MATA+. So we would have all of our what we call demand

727
01:08:25,840 --> 01:08:32,260
response services on the same software platform, which unlocks the ability to provide efficiencies

728
01:08:32,260 --> 01:08:36,660
in all of the operations that would be on that platform.

729
01:08:37,300 --> 01:08:39,840
So, Matt, a plus primarily, which, of course,

730
01:08:40,040 --> 01:08:42,640
is supports the ADA complimentary service

731
01:08:42,640 --> 01:08:44,380
that was mentioned in public comment.

732
01:08:44,960 --> 01:08:47,360
I would note directly in response to that comment

733
01:08:47,360 --> 01:08:50,980
that the goal with one of these goals

734
01:08:50,980 --> 01:08:55,680
is to eliminate capacity denials completely,

735
01:08:56,460 --> 01:08:59,580
which the vendor has shown it's able to do

736
01:08:59,580 --> 01:09:03,620
with the provision of overflow resources.

737
01:09:03,920 --> 01:09:07,320
So those are resources that do not exist in Mata today,

738
01:09:07,820 --> 01:09:11,640
but would be provided when demand exceeds capacity,

739
01:09:12,060 --> 01:09:13,180
which is currently the condition.

740
01:09:13,580 --> 01:09:16,700
And it was noted has been the condition for quite some time.

741
01:09:17,360 --> 01:09:20,260
So putting us on this new software platform again,

742
01:09:20,460 --> 01:09:26,400
unlocks the ability to allow all of the resources in-house

743
01:09:26,400 --> 01:09:29,040
and then, as I mentioned with the overflow services,

744
01:09:29,040 --> 01:09:33,740
to be flexed and co-mingled, right now they are dedicated and segregated.

745
01:09:34,440 --> 01:09:39,520
So that doesn't allow deficiencies that this act would unlock.

746
01:09:40,480 --> 01:09:44,380
Next steps are to finalize the contract amendment with VIA,

747
01:09:44,720 --> 01:09:48,400
and then start the process of building a transition plan,

748
01:09:48,960 --> 01:09:50,300
an implementation plan,

749
01:09:50,640 --> 01:09:53,920
and then there will also be some service design changes for ready,

750
01:09:53,920 --> 01:09:59,980
which is the other service that's already on to be a platform to follow.

751
01:10:00,000 --> 01:10:07,420
I also unlocks some efficiencies. I think I mentioned this in my comments last week. There are

752
01:10:07,420 --> 01:10:15,700
matters plus trips being served in the ready zones. This would allow the ready vehicles that are already

753
01:10:15,700 --> 01:10:22,220
staged in those areas to provide those trips, which prevents the matters plus vehicle from going

754
01:10:22,220 --> 01:10:25,400
all the way out to Cordova or Boxtown,

755
01:10:26,120 --> 01:10:29,660
therefore preventing capacity for more interior

756
01:10:29,660 --> 01:10:31,500
or urban core trips.

757
01:10:33,200 --> 01:10:34,580
So this is really exciting.

758
01:10:35,320 --> 01:10:36,980
This was brought to us by the vendor.

759
01:10:37,820 --> 01:10:40,740
And so we readily accepted it because we know that's,

760
01:10:40,740 --> 01:10:43,160
and that's why we've been reporting that KPI to you

761
01:10:43,160 --> 01:10:47,500
because it is literally illegal to deny capacity,

762
01:10:48,020 --> 01:10:50,260
although in reality, the federal government

763
01:10:50,260 --> 01:10:53,260
does provide sort of a little bit of a wiggle room,

764
01:10:53,400 --> 01:10:54,520
but we don't want that, right?

765
01:10:54,520 --> 01:10:57,020
So the goal is to get that to zero.

766
01:10:57,820 --> 01:11:01,860
In reality, and in sort of like just in the reporting numbers.

767
01:11:05,280 --> 01:11:05,740
Questions?

768
01:11:08,660 --> 01:11:10,200
Is there an impact on costs?

769
01:11:10,680 --> 01:11:11,760
Yes, I'm glad you brought that up,

770
01:11:11,780 --> 01:11:13,560
because I want to make sure that was crystal clear.

771
01:11:14,120 --> 01:11:17,400
This does increase the value of the via contract,

772
01:11:18,000 --> 01:11:20,800
but we'll be making it very clear during the implementation

773
01:11:20,800 --> 01:11:24,240
that we must find the cost savings first.

774
01:11:24,240 --> 01:11:28,160
And then use those cost savings to pay for that overflow.

775
01:11:28,600 --> 01:11:32,060
The added cost comes from the overflow, which is contracted.

776
01:11:32,400 --> 01:11:35,500
So it's not something that you have to buy.

777
01:11:36,340 --> 01:11:40,840
Only if you find the resource savings and then want to eliminate denials,

778
01:11:41,620 --> 01:11:44,220
that's where you would be spending that extra money with via,

779
01:11:44,420 --> 01:11:46,960
but it's not an increase in spend for the agency.

780
01:11:48,120 --> 01:11:48,700
Thank you.

781
01:11:50,020 --> 01:11:51,340
Any other questions?

782
01:11:53,780 --> 01:11:55,100
Commissioner Aaron Dale.

783
01:11:55,100 --> 01:12:00,580
How long do you anticipate will it take for us to get a good picture whether not the efficiencies are actually being generated?

784
01:12:01,360 --> 01:12:04,960
You know, not being here to personally oversee that myself.

785
01:12:05,700 --> 01:12:14,180
Hard to say, but via has a record of finding these efficiencies quickly, especially if they are the main software provider for all the services.

786
01:12:14,180 --> 01:12:22,680
And they have provided a high level of high-touch support to staff who's responsible for the service design.

787
01:12:22,940 --> 01:12:29,820
And then of course for the services we directly operate at operations ready and at a plus,

788
01:12:29,980 --> 01:12:35,740
making sure they have the resources they need to answer questions and then find those efficiencies.

789
01:12:41,160 --> 01:12:43,740
Seeing no other questions, let's vote.

790
01:12:50,720 --> 01:12:53,820
Okay, motion passes unanimously, 90.

791
01:12:58,460 --> 01:13:10,220
Okay, next resolution, 25, 27, resolution to exercise, final option to extend term of contract for transit management services with RAPTWSA ink.

792
01:13:10,500 --> 01:13:12,960
May have a motion to approve.

793
01:13:14,000 --> 01:13:17,740
Senator, moved by Commissioner McQuiston, may I have a second?

794
01:13:18,940 --> 01:13:24,570
Second, seconded by Commissioner McNeil, Mr. Lewis.

795
01:13:26,330 --> 01:13:29,710
Mr. Lose?

796
01:13:30,390 --> 01:13:31,370
I don't want to share thank you.

797
01:13:31,730 --> 01:13:35,790
This item was heard by the business operations committee.

798
01:13:36,410 --> 01:13:44,190
Last week, RATP Dev is the provider that holds the transit management contract

799
01:13:44,190 --> 01:13:46,410
for matter.

800
01:13:47,050 --> 01:13:54,510
What that means is RATP Dev is a private provider that oversees

801
01:13:54,510 --> 01:14:03,190
Mid-South Transit Management, that is the holding company for Mata, where all of the employees

802
01:14:03,190 --> 01:14:12,090
of Mata currently reside, and the operations that transit operations for Mata are run by

803
01:14:12,090 --> 01:14:21,730
MTM. Because in a nutshell, because Tennessee is a right to work state, that means that government

804
01:14:21,730 --> 01:14:29,210
entities like the city cannot engage in collective bargaining. That means they cannot negotiate

805
01:14:29,210 --> 01:14:39,210
with unions. Mata has a union or transit the amalgamated transit union, which collectively

806
01:14:40,750 --> 01:14:49,130
bargains negotiate on behalf of our bus operators and mechanics. There has to be a entity

807
01:14:49,130 --> 01:14:56,470
that sits between the Matterboard and the Union, that is RATP death.

808
01:14:58,050 --> 01:14:59,350
They have been contracted.

809
01:15:00,000 --> 01:15:09,420
To provide management services for the last five years, they had originally had a two-year contract with three option years.

810
01:15:09,800 --> 01:15:28,640
This is the last option year under their contract. The matterboard will have to procure at the end of June of 2026, a new procurement to brand a new management company after this last year.

811
01:15:28,640 --> 01:15:37,220
ends, but right now, Tracy Craig Hath, Tracy Ray's ran, will be serving as the Chief Operating

812
01:15:37,220 --> 01:15:47,480
Officer. Again, overseeing MTM and the Transit Operations, which has been the role that

813
01:15:47,480 --> 01:15:56,920
Steve Hamlin has been providing under Transpro since the end of January of this year.

814
01:15:59,060 --> 01:16:06,100
If there are no questions by the board, we move approval of this last option year, which

815
01:16:06,100 --> 01:16:14,220
is within budget for the last option year for RATP Devs management services.

816
01:16:14,320 --> 01:16:15,160
Commissioner for Inter.

817
01:16:15,780 --> 01:16:18,820
Prior to, I forgot your last entry.

818
01:16:19,900 --> 01:16:26,700
Prior to Tracy and Steve, was there someone from RAB Devs operating in this capacity per

819
01:16:26,700 --> 01:16:35,840
the contract. There has not been an RATP dev employee on site since June of 2024.

820
01:16:38,120 --> 01:16:40,620
And so this role

821
01:16:40,620 --> 01:16:47,460
has not been filled during that interim. The agency has not been paying RATP dev during that

822
01:16:47,460 --> 01:16:51,000
on as they put no.

823
01:16:52,640 --> 01:16:54,400
Is it still payable?

824
01:16:55,260 --> 01:16:55,360
No.

825
01:16:55,360 --> 01:16:56,760
Okay, so we weren't charged.

826
01:16:56,920 --> 01:16:59,360
We were not charged, they were not paying.

827
01:16:59,940 --> 01:17:03,300
So it's as if that option year didn't happen.

828
01:17:03,680 --> 01:17:04,040
It was thrown.

829
01:17:04,260 --> 01:17:04,600
Thank you.

830
01:17:04,640 --> 01:17:06,480
It was not exercise.

831
01:17:08,400 --> 01:17:08,920
I have a question.

832
01:17:09,540 --> 01:17:10,400
Commissioner McNeill.

833
01:17:11,020 --> 01:17:17,900
As I understand, if this is a structure that is not uncommon across the transit industries

834
01:17:17,900 --> 01:17:18,820
is that correct?

835
01:17:21,510 --> 01:17:29,750
Generally, yes, there should be, and we've discussed as a board, there need to be some tweaks

836
01:17:29,750 --> 01:17:30,890
made to that.

837
01:17:31,150 --> 01:17:32,210
What is unusual?

838
01:17:33,650 --> 01:17:38,430
The reason this structure exists is, as I mentioned, there needs to be a fire wall between

839
01:17:38,430 --> 01:17:41,230
the government entity and the bargaining unit.

840
01:17:41,690 --> 01:17:49,510
What is unusual about the MTM structure is that there are salaried employees and

841
01:17:49,510 --> 01:17:59,690
that, motto as the entity does not have any employees, that is not usual in other entities.

842
01:18:00,390 --> 01:18:05,250
I have personally worked in three different entities like that in Richmond and Florida

843
01:18:05,250 --> 01:18:10,470
and in North Carolina, and in each of those, you put the bargaining unit in the holding

844
01:18:10,470 --> 01:18:20,070
company you have the admin employees in the agency here, it's not like that, and that puts

845
01:18:20,070 --> 01:18:29,710
you into a quagmire from a federal perspective, as of tomorrow, you will not have a CEO

846
01:18:29,710 --> 01:18:31,390
to oversee federal funding.

847
01:18:35,320 --> 01:18:36,000
Any other questions?

848
01:18:39,900 --> 01:18:41,400
Seeing none, that's vote,

849
01:18:53,140 --> 01:18:56,300
motion passes unanimously, nine, zero,

850
01:18:58,840 --> 01:19:00,000
okay, that's the end

851
01:19:00,000 --> 01:19:03,220
the resolutions, Mr. Lewis, share report.

852
01:19:06,170 --> 01:19:07,090
Thank you, Madam Chair.

853
01:19:08,610 --> 01:19:15,710
While the staff is bringing out the report, I did want to quickly address some, a couple

854
01:19:15,710 --> 01:19:20,930
of the questions that Chair pointer brought up.

855
01:19:20,930 --> 01:19:25,270
Your question about our 53-07 funds.

856
01:19:25,270 --> 01:19:33,670
Today, I had a meeting with Region 4 with the Dr. Taylor.

857
01:19:34,250 --> 01:19:38,470
There is a question that we need to address immediately.

858
01:19:39,790 --> 01:19:52,910
We had our 13 million in some change allocation of federal funding of which we had drawn, put in a request to draw down 8 million of that.

859
01:19:52,910 --> 01:19:57,530
uh... right now there is a king in that uh... chain

860
01:19:57,530 --> 01:19:59,970
uh... we were just notified today that

861
01:20:00,000 --> 01:20:29,020
Our Arkansas has put in a request to be a designated recipient. Up until now, Mata is the only designated recipient in this statistical area for federal transit funds, so we are the only entity within our general area that is eligible to receive 53.07 funds.

862
01:20:29,020 --> 01:20:40,320
Apparently, the Arkansas MPO has now put in is asking to be eligible for those same federal funds.

863
01:20:41,160 --> 01:20:46,840
So we have to very quickly get together with the two MPOs and work out the eligibility.

864
01:20:47,920 --> 01:20:53,400
Until then, the 5307 funds are put on hold.

865
01:20:54,520 --> 01:20:57,740
So that is now priority number one for the agency.

866
01:20:57,740 --> 01:21:01,080
The city funds, your second question.

867
01:21:01,940 --> 01:21:09,220
We have requested our monthly allocation from the city at a higher level as the board requested.

868
01:21:10,520 --> 01:21:14,220
We're still waiting to receive that.

869
01:21:14,220 --> 01:21:17,780
I don't know the amount we received the check today.

870
01:21:18,460 --> 01:21:23,600
I don't know the amount just yet of what the actual drawdown will be.

871
01:21:23,600 --> 01:21:27,060
So, to answer your two questions.

872
01:21:33,360 --> 01:21:34,200
Now,

873
01:21:38,350 --> 01:21:40,510
to my CEO, okay,

874
01:21:42,660 --> 01:21:44,140
I'll ask you to hold on that.

875
01:21:53,030 --> 01:21:53,450
Board members,

876
01:22:00,260 --> 01:22:02,380
over the last 200 days,

877
01:22:02,760 --> 01:22:05,700
Transprose interim executive leadership team,

878
01:22:06,080 --> 01:22:10,060
filling the roles of CEO, CEO and CFO,

879
01:22:10,500 --> 01:22:13,120
worked to deliver a customer-focused strategy

880
01:22:13,120 --> 01:22:16,240
to bring stability and improvement to a motto.

881
01:22:17,060 --> 01:22:19,380
When we walked through the doors at the end of January,

882
01:22:19,600 --> 01:22:23,360
the agency was burdened by a persistent budget deficit,

883
01:22:23,900 --> 01:22:27,720
buses pulled from service, credit card miss use,

884
01:22:28,020 --> 01:22:31,060
and chronically low customer satisfaction scores.

885
01:22:31,640 --> 01:22:35,020
And half a year, transfer of stabilized the agency

886
01:22:35,020 --> 01:22:38,820
and began the long road to rebuilding trust with our riders.

887
01:22:39,360 --> 01:22:43,020
Restoring reliability and resetting expectations

888
01:22:43,020 --> 01:22:49,080
for public transit and Memphis. Working with you, the Mata Board of Commissioners, we developed

889
01:22:49,080 --> 01:22:55,280
four areas of focus to define our success. Those four areas were customer satisfaction,

890
01:22:56,100 --> 01:23:00,840
service reliability, fleet management, and financial sustainability.

891
01:23:02,880 --> 01:23:04,300
From a customer satisfaction

892
01:23:04,300 --> 01:23:10,760
standpoint, last week we went over our latest survey, and over the course of the last year,

893
01:23:10,760 --> 01:23:19,800
Matter-customer stated that they saw improvement in 10 of 15 metrics since our last survey during the fall of 2024.

894
01:23:20,920 --> 01:23:24,860
Customers stated that they saw improvement in bus driver courtesy and helpfulness.

895
01:23:25,740 --> 01:23:31,440
Personal security on board buses and its stations are continued low-fares.

896
01:23:32,660 --> 01:23:39,680
House-safely buses are operated travel times ease of trick planning and bus cleanliness among others.

897
01:23:39,680 --> 01:23:49,040
The operations team has worked hard to get the main street trolley ready for revenue service once again after a year of service interruption.

898
01:23:50,080 --> 01:24:08,640
The breaking system that caused the original incidents have been replaced in all of the trolley cars and the redundant breaking system as required by the Tennessee Department of Transportation will be installed and tested in all trolley cars during the week of September 22

899
01:24:08,640 --> 01:24:16,260
through the 30th. At the same time, we have contracted with Otis Elevator and they have been

900
01:24:16,260 --> 01:24:22,440
working to bring all of the lifts within each of the stations along the Main Street alignment

901
01:24:22,440 --> 01:24:28,620
back into operations and this work will conclude early this fall.

902
01:24:30,870 --> 01:24:33,030
From a service reliability standpoint,

903
01:24:33,490 --> 01:24:39,550
by focusing on a back-to-basics game plan, the mod operations team worked to improve the delivery

904
01:24:39,550 --> 01:24:48,830
of fixed route bus service by 50% and reduce fixed route mist trips by 26%. Key tactics

905
01:24:48,830 --> 01:24:54,130
and actions that drove this improvement focus on delivering an asset management plan

906
01:24:54,130 --> 01:24:57,230
for both bus and paratransmit fleets.

907
01:24:57,230 --> 01:24:59,970
paying vendors who directly support date.

908
01:25:00,000 --> 01:25:07,780
May today operate and make new activities and hiring and training more up-bus operators.

909
01:25:10,640 --> 01:25:30,480
From day one from a fleet replacement standpoint, our focus in this area was eliminating mistrifts and improving on-time performance. By improving fleet maintenance practices, creating butters better service schedules and training staff and improving the condition of the fleet.

910
01:25:30,480 --> 01:25:36,800
Mata has reduced missed trips, as I mentioned earlier, by 26%.

911
01:25:37,380 --> 01:25:42,960
We haven't reached our goal of zero, but great strides have been made in this area.

912
01:25:43,920 --> 01:25:47,900
The average age of Mata's bus fleet is 14 years of age.

913
01:25:48,700 --> 01:25:56,040
FDA allows agencies to replace its rolling stock after 12 years or 500,000 miles.

914
01:25:56,040 --> 01:26:03,660
Modus bus fleet has been neglected for years. Our first priority from a fleet standpoint was

915
01:26:03,660 --> 01:26:10,220
to address this good neglect. And we were able to identify and repurpose existing local

916
01:26:10,220 --> 01:26:17,280
state and federal grants to procure 27 new buses. 15 of those were paratransoviacals,

917
01:26:17,580 --> 01:26:24,560
which will agrive next month. And 12 were new 40 foot gillig buses which will arrive in early

918
01:26:26,060 --> 01:26:42,040
The agency now has a sustainable five-year bus and paratransit fleet replacement program which will provide a roadmap for the agency to be more strategic when applying for state and federal grants into the future.

919
01:26:43,770 --> 01:26:52,030
When transferro came on board in January, the agency was attempting to deliver three major capital projects.

920
01:26:52,830 --> 01:27:01,170
The cross town corridor BRT, the innovation corridor BRT, and the operations and maintenance facility project.

921
01:27:01,870 --> 01:27:10,390
None of these projects were making significant progress, and were taking resources and focus away from the agency's primary goal.

922
01:27:10,390 --> 01:27:18,150
delivering day-to-day transit service and keeping with our back-to-basics philosophy we quickly

923
01:27:18,930 --> 01:27:24,970
reprioritize to focus our efforts on those projects that we could legitimately hope to deliver

924
01:27:24,970 --> 01:27:26,890
with the resources at hand.

925
01:27:27,770 --> 01:27:33,690
We worked with the city to refocus the delivery of the innovation corridor BRT to only

926
01:27:33,690 --> 01:27:40,210
those parts of the project that the city had responsibility for in the short term while

927
01:27:40,210 --> 01:27:45,650
We've focused on working with the FTA to redesign the operations and maintenance facility

928
01:27:45,650 --> 01:27:52,590
project, description, and hopes of finally obligating the $54 million grant that was awarded

929
01:27:52,590 --> 01:28:00,650
years ago, but the project has continued to languish with little progress and is in jeopardy

930
01:28:00,650 --> 01:28:03,450
of the grant expiring at the end of the year.

931
01:28:03,450 --> 01:28:11,050
We hope to be successful in the next several weeks in acquiring the property at 2,500

932
01:28:11,050 --> 01:28:16,970
catch-em to enable us to continue moving the operations and maintenance facility project

933
01:28:16,970 --> 01:28:17,710
forward.

934
01:28:18,710 --> 01:28:24,170
The cross-count corridor project was shelved and the federal grant secured for this project

935
01:28:24,170 --> 01:28:30,650
was returned to the FTA so that we could focus on these higher priorities that I've mentioned

936
01:28:30,650 --> 01:28:31,490
before.

937
01:28:32,970 --> 01:28:39,390
The recruitment of a new executive leadership team was the final deliverable for our team.

938
01:28:39,770 --> 01:28:45,950
And while we're pleased that the transit operations will be left in the capable hands of Tracy Craighead,

939
01:28:46,210 --> 01:28:52,030
as you've just renewed the final year of the RATP Dev Contract with your action today,

940
01:28:52,730 --> 01:28:58,270
the board will go into our turning client session in a few minutes to determine the path forward

941
01:28:58,270 --> 01:29:01,750
during this pause in the CEO's search.

942
01:29:01,990 --> 01:29:05,650
I'm pleased to report that we still have a capable and qualified

943
01:29:05,650 --> 01:29:11,010
former transit CFO for the city's trustee to consider

944
01:29:11,010 --> 01:29:14,150
at a later date for the CFO position.

945
01:29:15,950 --> 01:29:18,170
And I'll lead for commissioners information

946
01:29:18,170 --> 01:29:23,630
that has more detailed summary of our work over the last 200 days.

947
01:29:24,470 --> 01:29:26,150
Lastly, I'd like to say,

948
01:29:26,150 --> 01:29:32,310
and I know I speak for the entire transport team that it's been a pleasure working with each of you

949
01:29:32,310 --> 01:29:38,110
during the last several months. I've personally worked with multiple boards during my career,

950
01:29:38,110 --> 01:29:44,430
and I'm not seeing a more talented, dedicated, and strategic group of servant leaders as

951
01:29:44,430 --> 01:29:50,530
yourselves during my professional career. If I had a board this talented during my last

952
01:29:50,530 --> 01:29:56,070
posting, I may still be in public service, rather than crossing over to the dark side

953
01:29:56,070 --> 01:29:57,810
as the private sector.

954
01:29:58,930 --> 01:29:59,970
To the modest staff.

955
01:30:00,530 --> 01:30:12,150
Thank you. I can't say thank you enough for embracing us and accepting us as your own. It's been an honor working with each and every one of you.

956
01:30:12,890 --> 01:30:21,310
I know you'll keep working hard to deliver for the citizens of matter. Madam Chair, that concludes my remarks for today.

957
01:30:23,480 --> 01:30:27,540
Thank you, Mr. Lewis, and thank you to your organization for your hard work.

958
01:30:28,820 --> 01:30:31,140
Any questions on the report?

959
01:30:36,620 --> 01:30:38,840
There is no approval on that, all right?

960
01:30:42,160 --> 01:30:47,900
Is there any unfinished or a new business commission in our flat?

961
01:30:48,120 --> 01:30:51,160
We're going to review financials or...

962
01:30:51,160 --> 01:30:55,420
We did that at the Finance Committee last week.

963
01:30:55,420 --> 01:31:02,480
I would, we, I do want to talk about the city funding.

964
01:31:03,060 --> 01:31:05,360
I'm going to take a minute during the,

965
01:31:07,040 --> 01:31:11,420
at the beginning of your next session to discuss that.

966
01:31:13,500 --> 01:31:16,740
So, are you saying we're not going to review the cash projection?

967
01:31:18,420 --> 01:31:22,480
It's the same as we did last week, and let's have you made an update.

968
01:31:22,560 --> 01:31:23,580
Is that the one today?

969
01:31:24,900 --> 01:31:25,200
Okay.

970
01:31:25,200 --> 01:31:27,200
All right, let's do that.

971
01:31:31,350 --> 01:31:33,630
I'm sorry we're doing this now.

972
01:31:38,350 --> 01:31:39,910
This way.

973
01:31:52,600 --> 01:32:03,540
Madam Chair, please let me correct that we are talking about the we are doing the update on the financial report now.

974
01:32:03,660 --> 01:32:05,620
It was my misunderstanding.

975
01:32:06,500 --> 01:32:08,980
We're not talking about that during your next session.

976
01:32:09,160 --> 01:32:10,340
We're doing this now.

977
01:32:14,900 --> 01:32:16,240
Everyone have

978
01:32:30,510 --> 01:32:32,050
good afternoon commissioners.

979
01:32:33,210 --> 01:32:37,970
There are just, this is something I have, the cash flow statement that I did present last week.

980
01:32:38,370 --> 01:32:41,110
There are just a few updates that I want to mention here.

981
01:32:42,970 --> 01:32:45,430
So this is update as of yesterday.

982
01:32:46,790 --> 01:32:52,970
One of the big changes that we made was on the forecast of August 29, 2025.

983
01:32:53,570 --> 01:32:56,030
Originally there was a million dollar insurance payment.

984
01:32:56,030 --> 01:33:13,390
We have came to the conclusion that we can do a quarterly payments, so that has been reduced to a 548 for the initial payment and the deposit payment as well.

985
01:33:14,630 --> 01:33:18,070
And then it's going to be on the quarterly payments of $242.

986
01:33:18,770 --> 01:33:23,970
And the next payment will be coming into December, so as we get further on to the projections you will see those.

987
01:33:23,970 --> 01:33:31,110
And something else that needs to be, that's not changed on this spreadsheet because we've

988
01:33:31,110 --> 01:33:32,150
got this information today.

989
01:33:32,710 --> 01:33:41,630
We have been given the city funds they come in at the 4 million, 4 million, 4.9 million.

990
01:33:42,550 --> 01:33:49,510
So if we look at the end of period bank accounts, balance, we are in the black,

991
01:33:51,970 --> 01:33:53,950
we are in

992
01:33:53,950 --> 01:34:01,410
for this whole year, especially if we get those grant funds in December, or early late September.

993
01:34:02,410 --> 01:34:06,870
So those are the major updates that we need to, I want to give, so the insurance payment

994
01:34:06,870 --> 01:34:07,550
has been reduced.

995
01:34:07,890 --> 01:34:11,810
We did receive those CD funds today that has been deposited as well.

996
01:34:12,690 --> 01:34:15,490
Commissioner McQuister, so I just want to make sure I understand.

997
01:34:15,690 --> 01:34:21,970
So what you're saying is on the line under the 829 forecast, instead of 2.1, it's not

998
01:34:21,970 --> 01:34:25,750
addition to it's 4.9 replaces that 2.9.

999
01:34:25,750 --> 01:34:26,030
Yes, correct.

1000
01:34:26,070 --> 01:34:26,250
Okay.

1001
01:34:26,290 --> 01:34:26,710
Thank you.

1002
01:34:28,890 --> 01:34:30,010
Commissioner pointer.

1003
01:34:30,530 --> 01:34:32,750
So does that should we expect?

1004
01:34:33,390 --> 01:34:39,430
Should we not expect the 2 million nine 12 or is that still scheduled to be received?

1005
01:34:40,050 --> 01:34:42,050
This still is still forecast for that.

1006
01:34:42,070 --> 01:34:45,330
We're still going to be putting in their request for those funds.

1007
01:34:46,510 --> 01:34:48,730
At that point is just up to the CD if they approve.

1008
01:34:49,070 --> 01:34:49,390
Okay.

1009
01:34:49,930 --> 01:34:50,250
Thank you.

1010
01:34:50,250 --> 01:34:58,590
to mark that. So I mean this all it looks good but it all hinges on the federal

1011
01:35:00,000 --> 01:35:06,840
And after what I'm hearing, and now we will have no CEO, no CFO on Monday,

1012
01:35:09,050 --> 01:35:10,210
that worries me.

1013
01:35:11,190 --> 01:35:20,410
So I think we need to make sure that city council, the mayor, whoever we need to knows that.

1014
01:35:20,710 --> 01:35:28,730
And we made, I mean, this, it's a month. I mean, it's, it's a month away. And it's probably going to come faster than we all can think about it.

1015
01:35:28,730 --> 01:35:34,610
that if we don't get that, we need a bridge loan or we will have to shut things down.

1016
01:35:34,830 --> 01:35:36,750
Or just not pay people.

1017
01:35:37,910 --> 01:35:38,690
What are the others?

1018
01:35:39,250 --> 01:35:46,330
So, I think we need to start really investigating and, and unfortunately again, we won't have a CEO.

1019
01:35:46,550 --> 01:35:47,430
We won't have CFO.

1020
01:35:48,250 --> 01:35:53,910
We have to really start tightening the belt because if I remember correctly, we can draw 15 million

1021
01:35:53,910 --> 01:35:57,150
the first half and then 15 million that's second half, right?

1022
01:35:57,450 --> 01:36:00,250
I think we're probably going to draw it all early.

1023
01:36:01,510 --> 01:36:10,050
I think we got to start thinking about some contingency plans, like what routes have we

1024
01:36:10,050 --> 01:36:10,710
cut?

1025
01:36:11,750 --> 01:36:13,190
What do we need to do?

1026
01:36:13,550 --> 01:36:16,510
I mean, I just don't know how you run in the red.

1027
01:36:16,510 --> 01:36:18,970
So, Commissioner,

1028
01:36:21,230 --> 01:36:24,210
don't disagree with anything that you just said.

1029
01:36:25,610 --> 01:36:32,550
The only thing I would say, I, to my memory, and we will have to review this.

1030
01:36:32,570 --> 01:36:39,510
I don't think there's any language in the city's authorization of the 30 million that

1031
01:36:39,510 --> 01:36:47,610
Prevent us from join the second 15 million early. I just don't think there's a date associated with that

1032
01:36:47,610 --> 01:36:54,930
There's just a 15 million and then we have to come and ask for the second 15. So maybe we can

1033
01:36:55,270 --> 01:37:00,410
But we don't get if we don't get the 8.9 million and if Arkansas gets

1034
01:37:00,410 --> 01:37:07,670
So part of that. Yeah, so there's a lot of there we are we are razor thin that that's my concern

1035
01:37:07,670 --> 01:37:15,810
We don't have any room for error, so I think we need to start thinking about what happens in case of the scenario.

1036
01:37:17,290 --> 01:37:31,150
So I think looking back at the history of the agency, typically the city fund used the agency, used the city funding to fund the operations for the first half of the year,

1037
01:37:31,150 --> 01:37:39,430
And then that you we use the federal funding to fund the operations the second half of the year.

1038
01:37:40,070 --> 01:37:46,190
And depending on the timing, sometimes there was a bridge alone in January of February of that.

1039
01:37:47,430 --> 01:37:53,350
What makes it difficult now is the monthly installments and others.

1040
01:37:53,350 --> 01:38:06,130
So I think with this, particularly with the added wrinkle of the Arkansas question, there

1041
01:38:06,130 --> 01:38:14,310
gives us an opportunity to revisit that question with city council that perhaps local funding

1042
01:38:14,310 --> 01:38:22,650
should be used to fund the agency until all of the federal funds come in.

1043
01:38:25,880 --> 01:38:27,060
Another question.

1044
01:38:27,340 --> 01:38:28,020
Commissioner Pointer.

1045
01:38:28,460 --> 01:38:33,080
I just want to understand the 53.07 phones.

1046
01:38:34,380 --> 01:38:37,820
From my understanding, I know that we put in an application.

1047
01:38:38,420 --> 01:38:41,960
But weren't we already approved for this?

1048
01:38:43,960 --> 01:38:52,880
So, we are approved that's the only designated recipient within our,

1049
01:38:52,880 --> 01:38:59,880
And I don't quote within our PSA or MSA.

1050
01:39:01,360 --> 01:39:09,680
But if another agency comes in, and that is based on population and a number of other factors.

1051
01:39:10,840 --> 01:39:17,220
And so all of the federal funds designated for this region comes to mind.

1052
01:39:17,460 --> 01:39:21,080
Do you provide transit services within this region?

1053
01:39:21,080 --> 01:39:41,940
If another entity applies to become a designated recipient and there are a whole lot of requirements in order to meet that standard, then they are eligible for a piece of that for a pro-ratter share.

1054
01:39:41,940 --> 01:39:49,540
that. And so that's what we have to figure out is what their pro-ratter share is. Now they have

1055
01:39:49,540 --> 01:39:58,060
to provide transit service with that share. They just can't peel it apart and do nothing with it.

1056
01:40:00,000 --> 01:40:07,320
Between the MPO and the Memphis side and the MPO and the Arkansas side.

1057
01:40:08,300 --> 01:40:13,200
And the year end is 930, so this decision will be made prior to 930.

1058
01:40:13,360 --> 01:40:16,620
We have to work this out as quickly as possible.

1059
01:40:17,600 --> 01:40:19,480
Is there anything that matter?

1060
01:40:19,620 --> 01:40:24,900
Need to do, or this is after the decision lies with the T.A. correct?

1061
01:40:24,900 --> 01:40:27,360
with the phone, not naturally.

1062
01:40:28,120 --> 01:40:30,600
No, the decision lies with the

1063
01:40:30,600 --> 01:40:32,820
end municipal planning organization.

1064
01:40:35,990 --> 01:40:39,290
They make the decisions because the money flows

1065
01:40:39,290 --> 01:40:43,390
from the feds to the MPOs to the agency.

1066
01:40:44,490 --> 01:40:48,270
And then the FDA will distribute it.

1067
01:40:51,280 --> 01:40:52,160
Commissioner Narendive?

1068
01:40:52,480 --> 01:40:54,200
Just quickly back on your insurance point, Andrew.

1069
01:40:54,720 --> 01:40:55,900
You mentioned that we have a deposit.

1070
01:40:55,900 --> 01:40:58,320
that we paid, it's simply because we pay 50%

1071
01:40:58,320 --> 01:41:01,060
basically up front, so that mean two quarters from now,

1072
01:41:01,200 --> 01:41:02,400
we won't, that if possible,

1073
01:41:02,640 --> 01:41:04,960
there's the apply as a quarterly payment,

1074
01:41:05,220 --> 01:41:07,920
or is that deposit for something else?

1075
01:41:10,080 --> 01:41:16,560
I want this, it is like the proper wording for it,

1076
01:41:16,760 --> 01:41:18,360
but it's kind of just the initial payment

1077
01:41:18,360 --> 01:41:21,340
that has to be paid to say that you're gonna

1078
01:41:21,340 --> 01:41:23,140
be making a quarterly payments.

1079
01:41:23,140 --> 01:41:27,780
So it will be applied to the balance.

1080
01:41:28,540 --> 01:41:29,620
Yes, I will be.

1081
01:41:38,780 --> 01:41:39,480
Other questions.

1082
01:41:42,400 --> 01:41:42,520
Okay.

1083
01:41:43,000 --> 01:41:45,260
Well, we'll now go in to turn up.

1084
01:41:45,480 --> 01:41:46,920
Oh, I had a new business.

1085
01:41:47,080 --> 01:41:47,280
Sorry.

1086
01:41:47,500 --> 01:41:53,680
So I just think we got to make sure, because there's a, we are responsible for a few things moving forward.

1087
01:41:54,700 --> 01:41:58,900
That we, we got to make sure we have people allocated to do this.

1088
01:41:58,900 --> 01:42:06,280
We are required to provide City Council, I believe it's monthly, specific reporting.

1089
01:42:06,760 --> 01:42:13,900
Do we have somebody who's going to be unresponsible to provide that information to City Council?

1090
01:42:14,100 --> 01:42:17,980
We've had to do to this month, so we've gotten pretty good at that.

1091
01:42:18,980 --> 01:42:28,440
We have a team that is led by Eric and all the responsibilities for all of the reports have

1092
01:42:28,440 --> 01:42:39,120
been ditted out. We have a time line for each report, and that is pretty much that. I will

1093
01:42:39,120 --> 01:42:57,020
say that the reports are expensive. There are almost $700 to print out, but that's your

1094
01:42:57,020 --> 01:43:06,120
is at the CEO level, so like for contracts and everything, who will sign for purchase orders

1095
01:43:07,340 --> 01:43:10,220
and now that we have no CEO, no CFO?

1096
01:43:10,720 --> 01:43:19,580
I would, depending on what the solution coming out of Council and other that will be a quick

1097
01:43:19,580 --> 01:43:20,460
solution,

1098
01:43:22,480 --> 01:43:27,000
you know, if someone is on the ground Friday, it will be that individual

1099
01:43:28,040 --> 01:43:33,200
If it is longer than that, then the board will have to appoint an interim.

1100
01:43:33,920 --> 01:43:36,440
I think we have to consider that.

1101
01:43:38,000 --> 01:43:38,960
Mr. Mayor McNeill.

1102
01:43:39,740 --> 01:43:45,580
Do we have clarity on, if what we're delivering to the Council as part of those monthly reports,

1103
01:43:47,200 --> 01:43:49,460
is meeting what they've asked for.

1104
01:43:49,660 --> 01:43:54,580
I think we heard some pretty public complaints about the report.

1105
01:43:54,580 --> 01:44:00,940
So I just want to make sure as a board, as an agency, we have clarity about what exactly is being asked for.

1106
01:44:01,240 --> 01:44:07,020
And if there's something we're not providing, that we make sure that's being provided next time.

1107
01:44:08,100 --> 01:44:11,100
Well, I will say we've provided two reports.

1108
01:44:13,340 --> 01:44:19,060
We have not gotten feedback on any specific area of the report.

1109
01:44:19,060 --> 01:44:28,620
The last report, which we submitted last week, came as a bit of a surprise to us.

1110
01:44:28,980 --> 01:44:37,040
We did get the report in, but we couldn't get it printed in time for the hearing.

1111
01:44:38,080 --> 01:44:40,960
We did submit it electronically.

1112
01:44:41,780 --> 01:44:46,100
There was some question as to why we couldn't get it printed.

1113
01:44:46,100 --> 01:44:59,980
that was a timing issue with the printer, that is not a problem going forward, so that's the only feedback that we've heard that I've heard.

1114
01:45:00,000 --> 01:45:11,940
I've heard up until this point. We know exactly what they're asking for. It's been laid out very specifically, every invoice which is pretty specific.

1115
01:45:14,340 --> 01:45:28,340
The reports are many of the same reports we provide to you, each month, financials, monthly, year to day, financials, safety reports, operational reports.

1116
01:45:30,000 --> 01:45:35,880
So, we have not heard anything on any of those sections.

1117
01:45:38,620 --> 01:45:41,240
Mr. Bointer, I had a question just on all business.

1118
01:45:41,900 --> 01:45:46,380
What is the status of the buses from Kansas City?

1119
01:45:46,920 --> 01:45:48,980
I mean, Louisville, I'm sorry.

1120
01:45:49,240 --> 01:45:50,120
Sorry, Louisville.

1121
01:45:51,480 --> 01:45:53,720
So, we heard back from the FDA.

1122
01:45:53,880 --> 01:45:56,960
They wanted us to rearrange our paperwork again.

1123
01:45:56,960 --> 01:46:02,500
So we've resimitted the paperwork today and we're waiting for FDA approved from Region 4 to

1124
01:46:02,500 --> 01:46:04,120
to bless the exchange.

1125
01:46:04,660 --> 01:46:08,540
Tark has submitted all of their paperwork, and they want to compare them side by side

1126
01:46:08,540 --> 01:46:11,240
to make sure that they match, and then we'll be able to move forward.

1127
01:46:11,620 --> 01:46:16,380
We've already procured the permits to move them, and we have all the permissions except for

1128
01:46:16,380 --> 01:46:17,720
the FDA region 4.

1129
01:46:20,250 --> 01:46:20,730
Commissioner Bailey?

1130
01:46:21,490 --> 01:46:28,830
Yes, so Mr. Lewis, did you say that it's a trait we sent way of buses and a gear to

1131
01:46:28,830 --> 01:46:38,170
No man, when we receive the buses from Louisville, I don't want there to be a perception

1132
01:46:38,170 --> 01:46:42,630
that we will put 12 more buses into service.

1133
01:46:43,810 --> 01:46:51,510
So right now we have 54 buses, it takes 54 buses now to run our schedule.

1134
01:46:52,090 --> 01:46:58,670
We won't be adding, they won't then go to 66, what we will be doing is taking those

1135
01:46:58,670 --> 01:47:14,620
12 buses and replacing 12 of our oldest vehicles, so we're taking 12 of our oldest vehicles out of the fleet and replacing them with their better vehicles.

1136
01:47:20,330 --> 01:47:22,350
So do we have to replace?

1137
01:47:22,350 --> 01:47:35,370
We can't, is there, I know, you know, there's a fleet replacement program at all, but do we have to take out, take out 12 oldest buses if they're running?

1138
01:47:35,710 --> 01:47:46,070
Well, we're not getting rid of them. We're just saying we're going to use their more reliable vehicles in service rather than our oldest.

1139
01:47:46,070 --> 01:47:54,550
We can still use those vehicles if needed well, why couldn't we just we just I know they're old and I know

1140
01:47:54,550 --> 01:47:56,710
But why couldn't we instead of having

1141
01:47:57,230 --> 01:48:06,290
54 I mean instead of having 54 have 54 plus 12 or 10 or 8 or something this this is the

1142
01:48:06,290 --> 01:48:08,990
And thank you for bringing it out. This is the

1143
01:48:10,030 --> 01:48:13,410
Miss understanding that I want people to understand

1144
01:48:13,410 --> 01:48:21,070
We could put sixty vehicles on the street today. We could put sixty five vehicles. What stops us is our budget?

1145
01:48:24,190 --> 01:48:32,190
I eat drivers and drivers. The driver is putting an operator behind the vehicle is what stops us today.

1146
01:48:34,110 --> 01:48:44,050
So it's not the vehicle. Now those vehicles may only go a day or two and have to come back and be fixed.

1147
01:48:44,050 --> 01:48:51,250
But it's not that we only have 54 vehicles ready to ride.

1148
01:48:51,870 --> 01:48:55,370
We have more vehicles than we put in service today.

1149
01:48:56,210 --> 01:49:00,750
Whether those vehicles are reliable enough to run all day, different questions.

1150
01:49:01,590 --> 01:49:09,550
But what we're doing is getting 12 vehicles from Louisville that are more reliable than

1151
01:49:09,550 --> 01:49:11,470
our 12 oldest vehicles.

1152
01:49:12,830 --> 01:49:15,630
And we don't have the budget to put more in a fit.

1153
01:49:15,630 --> 01:49:23,010
We don't have the budget to put more than 54 vehicles on the street each day, right now.

1154
01:49:23,330 --> 01:49:28,790
So, Mr. McCoy, similar to the trolley challenge we're going to have since, the trolley

1155
01:49:28,790 --> 01:49:32,930
are going to be up and running and ready, but we don't have the money to pay the people to

1156
01:49:32,930 --> 01:49:33,810
drive the trolley.

1157
01:49:34,310 --> 01:49:34,390
Exactly.

1158
01:49:35,130 --> 01:49:35,370
Thank you.

1159
01:49:35,670 --> 01:49:35,870
Thank you.

1160
01:49:35,870 --> 01:49:36,290
Thank you.

1161
01:49:38,170 --> 01:49:42,030
So I know it's my thought because he threw me a hole for about a minute.

1162
01:49:43,010 --> 01:49:51,370
That's what I would worry about when people would think we can output more service on the street.

1163
01:49:52,090 --> 01:49:53,590
That is what happened.

1164
01:49:54,330 --> 01:49:55,190
We have to remember.

1165
01:49:57,340 --> 01:49:59,920
And that's why 25 we received.

1166
01:50:00,000 --> 01:50:09,160
35 million from the city. In FY 26, we were only receiving 30 million. We lost 5 million dollars.

1167
01:50:11,180 --> 01:50:14,980
That impact comes from service.

1168
01:50:16,100 --> 01:50:27,260
Commissioner Bointer. So in the vein of, you know, Steve gave an update on the buses that are coming from Louisville and how that's kind of still in the process.

1169
01:50:27,260 --> 01:50:40,260
And, you know, you've given an update on everything that's going on with the, with everything, and I'm concerned that, you know, tomorrow,

1170
01:50:41,120 --> 01:50:47,440
transpros is the end of the transprote contract and as Commissioner Marflag mentions we're

1171
01:50:47,440 --> 01:50:54,720
left without ACFO and ACACO. Has there been proper training, which is part of the transprote

1172
01:50:54,720 --> 01:51:00,520
contract with the current staff, so who's going to pick this up when you're gone Steve?

1173
01:51:00,700 --> 01:51:06,140
Who's going to keep in touch to make sure that those Louisville's buses are still on

1174
01:51:06,140 --> 01:51:13,100
or is in the process and all of these things are still, you know, kind of in the process.

1175
01:51:13,880 --> 01:51:20,440
Has there been someone you've had alongside you working with this on staff.

1176
01:51:20,840 --> 01:51:23,960
And I would love to hear from them if that's the case.

1177
01:51:24,260 --> 01:51:25,500
So my replacement Tracy.

1178
01:51:25,740 --> 01:51:26,340
Okay.

1179
01:51:26,500 --> 01:51:29,260
I know Tracy just came last week, right?

1180
01:51:30,240 --> 01:51:34,240
I brought him up to speed on all the projects that we have in house.

1181
01:51:34,240 --> 01:51:43,180
and the leadership in maintenance is also a huge player in this and between them I'm confident

1182
01:51:43,180 --> 01:51:50,480
they can get it done. We've we've left phone numbers introduced under the context. They know what needs to be done.

1183
01:51:50,620 --> 01:51:56,300
It's not Tracy's first rodeo. He's been in the industry for a long time. He's very familiar with this process.

1184
01:51:56,600 --> 01:52:02,800
So I have full faith that this will all go as planned as we designed it to.

1185
01:52:07,860 --> 01:52:10,620
I can't stop now if you advance back.

1186
01:52:11,780 --> 01:52:15,880
Did you all say that you're going to have 12 of the operators instead of having

1187
01:52:15,880 --> 01:52:19,980
them four here from a tow truck or whatever you're going to do?

1188
01:52:20,380 --> 01:52:25,900
But are you going to have the operators to go and get the buses with no costs for me?

1189
01:52:26,340 --> 01:52:26,360
Yes.

1190
01:52:28,540 --> 01:52:33,560
We run fewer ballots on the weekends and we're going to do the transfer over a weekend.

1191
01:52:33,560 --> 01:52:40,480
So we'll take extra operators, we'll bust them up to little bell, put them in the vehicles and bring them back on the weekend.

1192
01:52:40,860 --> 01:52:43,460
So you have on having the kinics to go along with us, right?

1193
01:52:43,460 --> 01:52:47,360
We have a Tulum mechanics and two tow trucks, just in case we need them.

1194
01:52:47,880 --> 01:52:49,020
Because it's very important.

1195
01:52:54,220 --> 01:52:55,100
I'm sorry.

1196
01:52:58,180 --> 01:53:01,680
We've had public comments already. Public comments is over, man.

1197
01:53:03,100 --> 01:53:04,520
Are there any other questions for the board?

1198
01:53:05,640 --> 01:53:08,800
Okay, ma'am, you cannot do this.

1199
01:53:09,020 --> 01:53:12,240
I got, I got.

1200
01:53:12,240 --> 01:53:14,360
We'll go into a attorney client at this time.

1201
01:53:14,540 --> 01:53:15,060
Thank you.

1202
02:59:21,740 --> 02:59:23,200
And so we're all back,

1203
02:59:25,760 --> 02:59:29,740
and all I'm here to do is adjourn the meeting. The meeting is adjourned.