[3:08] test test regional
[4:37] network management committee.
[7:38] >>speaker: if we could have
[7:39] people start taking their seats,
[7:41] I'd love to get our regional
[7:46] network management meeting
[8:13] going.
[8:16] >>diane shaw:
[8:35] .
[8:36] >>speaker: it is still good
[8:38] morning for four more minutes,
[8:40] good morning and welcome to our
[8:44] regional network management
[8:45] meeting of SEPTEMBER 11th,
[8:48] 2026. I'd like to call to order
[8:49] this meeting. It is being
[8:51] webcast on our mtc website,
[8:53] remote participates wishing to
[8:56] speak should use the raise hand
[8:57] feature or dial
[8:58] 9 and you will
[8:59] be called upon at appropriate
[9:00] time to speak. Teleconference
[9:02] attendees will be called upon by
[9:04] the last four digits of their
[9:05] phone number, and a roll call
[9:06] will be taken for all action
[9:08] items because we do have remote
[9:09] participation from some of our
[9:12] committee members today. So,
[9:14] clerk, would you please, britt
[9:15] new yorker call the roll and
[9:16] confirm that we have a quorum
[9:18] >>clerk, brittny j. Sutherland:
[9:21] happy to, thank you.
[9:36] [Roll call]
[9:37] Here and at my remote location
[9:41] and nobody else is present.
[9:42] >>clerk, brittny j. Sutherland:
[9:44] lovely, thank you, we do have a
[9:46] quorum.?
[9:52] That was shaw]
[9:54] >>speaker: and we have somebody
[9:56] from a remote location,
[9:58] commissioner giacopini
[10:01] >>dorene m. Giacopini: hello.
[10:03] I'm requesting to participate
[10:05] via teleconferencing and remote
[10:06] participation under just cause
[10:09] per government code section
[10:11] 5495. There is no one present
[10:14] in the room over 18. Thank you
[10:15] very much
[10:17] than k you so much, commissioner
[10:19] giacopini, your request is noted
[10:20] and we are marking you as
[10:21] present. Before we start our
[10:23] agenda today, I want to
[10:24] recognize that SEPTEMBER is
[10:26] transit month, and here at mtc
[10:29] we are all about transit. Our
[10:30] transportation network, whether
[10:32] we're walking, biking, taking
[10:36] transit, carle patioing, using
[10:38] micromobility or driving is
[10:39] about more than getting from one
[10:41] place to another. It's about
[10:42] connecting people to
[10:43] opportunity, community, and to
[10:44] each other. This month we are
[10:45] highlighting one of the bay
[10:47] area's most essential mobility
[10:49] options, transit. Mtc is proud
[10:51] to join our partners across the
[10:53] bay area in recognizing the
[10:54] people, services and connections
[10:55] that keep our region moving
[10:57] every day. And we hope everyone
[10:59] gets a chance to take part by
[11:01] riding transit, exploring a new
[11:04] route or attend one of the many
[11:06] transit month events happening
[11:07] throughout the region. We will
[11:09] start with our consent calendar.
[11:11] These are items -- this is item
[11:14] 2, and it includes items 2a
[11:16] through 2f. Do I have a motion
[11:17] and a second to approve the
[11:18] consent calendar?
[11:20] >>speaker: so moved.
[11:22] >>speaker: second.
[11:24] Okay. We have a motion and a
[11:25] second. Are there any committee
[11:26] members who would like to
[11:29] comment on this item? Seeing
[11:31] none, there any public comment?
[11:33] >>speaker: through the chair --
[11:35] >>speaker: I'm so sorry, diane.
[11:36] I apologize. And I actually
[11:38] knew you were going to make
[11:40] comeanlt. Die yang, your
[11:41] comment, please.
[11:45] >>diane shaw: yeah. I guess a
[11:46] comment but also question on
[11:49] both 2e and 2f. I totally
[11:54] support the projects that sport
[11:56] bay bridge forward, they are
[11:57] really great projects. But my
[11:59] question is on both of those
[12:02] efforts, one of them was a
[12:04] $100,000 contract that we're now
[12:08] adding -- or $196, I should say,
[12:09] and we're now adding over
[12:11] $400,000 to it. And the other
[12:16] one was a -- it also raises it
[12:18] quite extensively. My question
[12:22] is, is it work that is new work,
[12:25] and is it -- it just seems like
[12:29] there are big raises in existing
[12:31] contracts. So it didn't seem
[12:32] like it was work that just got
[12:34] delayed for some reason, and
[12:36] actually looks like it's a new
[12:37] work. I just wanted to make
[12:38] sure that it was appropriate to
[12:41] do it under this type of
[12:43] extension where there are these
[12:43] types of increases to the
[12:48] original contract.
[12:49] Let' s have staff respond. I
[12:53] think it's helpful, and from a
[12:55] transparency standpoint to have
[12:58] that clarified. Thank you.
[12:59] >>speaker: good morning,
[13:02] michelle go, principle planner
[13:03] with capital delivery asset
[13:06] management and roadside tolling.
[13:09] So as you MAY be aware, our
[13:12] policies require us to seek
[13:16] approval from the committee for
[13:17] contracts or contract amendments
[13:20] over $200,000. In this case,
[13:22] this contract was set up to
[13:25] provide support for various bay
[13:27] bridge forward projects. And
[13:28] when we initially scoped the
[13:30] contract, it was set up to focus
[13:35] on three of our projects, the
[13:37] I-80 hofl lane access
[13:40] restrictions, the hov hours of
[13:42] operation on I-80, bay bridge,
[13:45] and car queen nez bridge, and
[13:46] the early planning phases for
[13:49] our I-80 plus on shoulder
[13:52] project. As our projects and
[13:54] our program have progressed, we
[14:01] would also like to add the --
[14:04] sorry. The scope is to provide
[14:05] design oversight support and
[14:06] strategic guidance to help
[14:08] advance the delivery of the
[14:10] projects, and as our projects in
[14:13] this program have advanced and
[14:15] progressed, we would like to
[14:18] also amend the contract to allow
[14:20] the consultant to provide the
[14:22] same support for the I-80
[14:24] localized transit priority
[14:27] strategies and hov strategies
[14:28] project, which is also part of
[14:30] the bay bridge forward program,
[14:31] and the remaining project
[14:34] development phases for the I-80
[14:39] bus on shoulder project. But in
[14:39] addition, the amendment would
[14:43] allow the consultant to develop
[14:45] and implement a plan to help
[14:48] improve the overall program
[14:50] delivery of the bay bridge
[14:54] forward program in consultation
[14:58] with both mtc staff and caltrans
[15:00] staff to facilitate the timely
[15:03] deliver reeve these transit
[15:06] priority and hov strategies with
[15:10] an eye towards meeting our
[15:16] federal funding deadlines.
[15:18] Mari lyn and then diane. I'm
[15:20] assuming marilyn you have a
[15:21] follow-up to this.
[15:21] >>v. Chair, marilyn ezzy
[15:22] ashcraft: it is. Thank you,
[15:25] MADAM Chair. So clarify for me
[15:28] if you would, please, the --
[15:31] what is mtc policy as far as the
[15:34] dollar amount of an item that is
[15:36] brought to the commission on
[15:37] consent. Because in this case
[15:39] it's $1.2 million, if I
[15:43] understand this correctly.
[15:43] >> chair, candace andersen: for
[15:49] item 2f, yes. Anything over
[15:51] 200,000 --
[15:53] >>speaker: excuse me, michelle.
[15:54] The commission in abag give me
[15:56] authority up to $200,000 and
[15:57] anything overcomes to the
[15:59] commission. We don't have a
[16:01] particular consent limit. We
[16:03] usually base it on whether or
[16:06] not there's a controversy or
[16:10] big, you know, change to maybe
[16:11] member diane's point.
[16:13] >>andrew fremier: you know, if
[16:15] we feel like it needs to be
[16:16] elevated but there's no
[16:17] particular reason for consent or
[16:20] not or a limit.
[16:21] >>v. Chair, marilyn ezzy
[16:24] ashcraft: I see. Thank you for
[16:25] the clarification
[16:26] >> chair, candace andersen: and
[16:28] to our counsel, is it your
[16:29] opinion that the scope of the
[16:31] work that is being expanded is
[16:32] consistent enough with the
[16:33] original contract that under our
[16:35] policies we shouldn't be going
[16:41] out for a whole new rfp?
[16:41] >>speaker: yes, thank you for
[16:43] the question. This is well
[16:45] within mtc's contract and
[16:49] procurement guidelines.
[16:50] Okay. Diane, do you have any
[16:52] follow-up questions? Does this
[16:53] answer your concerns?
[16:56] >>diane shaw: yeah. I will say
[16:58] it answers the concern on 2b
[17:00] because I can see where it's the
[17:01] same kind of work, they just
[17:04] want to do it on another
[17:05] project. So I can understand
[17:06] wanting to have the consistency
[17:08] on that. I do wonder about the
[17:11] second one where we're going
[17:13] from $575,000 and adding an
[17:14] additional $1.2 million, which
[17:17] is double -- it's going up 200%,
[17:19] and it seems like it's a new
[17:21] request. But if counsel feels
[17:23] that it falls within their
[17:25] procurement guidelines, I will
[17:32] accept that.
[17:32] >> chair, candace andersen: any
[17:34] other questions? Do we have any
[17:38] public comment on this item?
[17:40] >>clerk, brittny j. Sutherland:
[17:42] thank you chair andersen. I do
[17:44] have one individual in the
[17:44] boardroom who would like to
[17:46] provide a public comment
[17:53] okay. Please go ahead.
[17:55] >>speaker: thank you, I'm going
[17:56] to talk about some things that
[17:58] you don't often have
[18:02] conversation about. We have a
[18:05] network female, and we have --
[18:07] we have a network item and we
[18:09] have an item for purchase of
[18:12] fair media. The network item is
[18:12] of particular importance because
[18:15] we have to make sure that our
[18:17] network services are continuous.
[18:21] I think back to a presentation
[18:24] of the clipper executive board
[18:28] where bart was agrieved because
[18:31] of a lapse in network coverage
[18:33] that caused their
[18:34] refrigerator-like vending
[18:36] machines to stop working. And I
[18:40] know what it's like when frig
[18:41] trait -- refrigerator stops
[18:43] working, so we have to keep
[18:45] their nice refrigerators going.
[18:47] So this is essential because we
[18:49] don't want anything to turn off
[18:52] because people have to be able
[18:55] to reload their clipper
[19:01] accounts. And this other item,
[19:05] paragon, is about buying fair
[19:08] media. And I am a very big
[19:10] believer in the idea of bring
[19:12] your own fare. It goes back to
[19:14] the idea of bring your own
[19:17] bottle, even if it's non-le
[19:20] choic item. -- even if it's a
[19:21] non-alcoholic item. But not
[19:24] everybody can bring their own
[19:25] fair media. Some people don't
[19:27] have phones. Even if you can
[19:28] get free phones, some people
[19:30] don't have phones. And they
[19:32] have flip phones, and we haven't
[19:34] done anything with flip phones
[19:35] to do their clipper with. And
[19:37] some people like plastic cards.
[19:39] You can get them in new york,
[19:41] the omni cards. We have the
[19:43] plastic clipper cards here.
[19:44] What we don't want is a
[19:46] situation where we run out of
[19:47] plastic clipper cards because
[19:50] then people can't go up to the
[19:51] nice refrigerators and add money
[19:53] to go to the retail network.
[19:56] And so, I mean, these are basic
[19:57] consent items but I state for
[19:58] the record their importance.
[20:00] Thank you.
[20:02] Than k you so much. Can we
[20:04] please have a roll call for the
[20:05] vote.
[20:05] >>clerk, brittny j. Sutherland:
[20:07] with the motion by membersy
[20:10] ashcraft and a second by member
[20:12] john-baptiste, chair andersen
[20:13] >>speaker: aye
[20:15] >>clerk, brittny j. Sutherland:
[20:23] vice-chairsy ashcraft aye
[20:30] [Calling for a vote
[20:31] [
[20:33] .
[20:33] >>clerk, brittny j. Sutherland:
[20:37] the motion passes unanimously.
[20:37] Than k you so much. We are
[20:38] going to skip ahead a little
[20:39] bit. Today we are going to move
[20:42] first to item 5a in part because
[20:45] we're excited to have with us
[20:48] today aaron escore who is the
[20:50] senior vice-chancellor of
[20:52] finance and administration from
[20:56] ucsf, and ucsf and aaron
[20:58] specifically have been very
[21:01] supportive of our bay pass
[21:03] program since phase ii and we
[21:06] are going to go to item agenda
[21:07] 5a asking the committee to
[21:09] approve a partnership, an
[21:11] agreement with ucsf that will
[21:14] expand the participation of the
[21:15] program through JUNE of 20 skirt
[21:17] expand the participation to over
[21:20] 36,000 students and employees,
[21:23] and so I want to thank aaron and
[21:26] the ucsf team for their
[21:27] continued support of baypass.
[21:29] All of us are excited about
[21:32] getting baypass into more of our
[21:33] educational institutions. We're
[21:34] going to move to that item.
[21:36] We've got amy martin from staff
[21:38] who is going to lead us forward
[21:39] >>speaker: thank you. Good
[21:41] afternoon. I'm amy martin,
[21:45] principal of transit fair
[21:46] programs.
[21:46] >> chair, candace andersen: you
[21:48] can move the microphone?
[21:49] >>speaker: good afternoon, I'm
[21:51] amy martin with the regional
[21:53] network management section. I'm
[21:54] here today to present a briefing
[21:56] on the progress of the clipper
[21:58] baypass pilot as well as to
[21:59] request committee approval for
[22:01] the contract that was just
[22:02] discussed. If we could go ahead
[22:08] to slide 4. As a reminder,
[22:11] clipper baypass is the region's
[22:12] first unlimited transit pass for
[22:14] rides on all bus, rail, and
[22:16] ferry in the 9-county region.
[22:18] You can see on the map here all
[22:20] of the services included,
[22:21] essentially anything that takes
[22:24] clipper. Phase 1 of the baypass
[22:25] pilot launched in summer 2022
[22:27] and ran through fall of 2025 as
[22:30] a regionally-funded pilot
[22:31] program which was focused on
[22:32] university students and
[22:34] affordable housing residents.
[22:35] We're now in phase ii of the
[22:36] pilot, which launched in JANUARY
[22:40] of 2024 with ucsf as the very
[22:41] first bay area employer to join
[22:45] clipper baypass and our original
[22:46] launch partner for this phase
[22:48] the program. Phase ii is
[22:50] approved through 2030 and is
[22:52] funded by sales of baypass to
[22:54] partner organizations including
[22:56] employers such as ucsf,
[22:57] universities, property managers
[22:58] and other organizations. Next
[23:01] slide, please. Today we have
[23:03] 30,s across 6 counties
[23:05] participating in baypass
[23:07] including a number of housing
[23:09] and property managers providing
[23:11] both affordable and market rate
[23:12] properties, colleges,
[23:14] universities and other youth
[23:15] programs including san francisco
[23:17] state university, san jose state
[23:18] university, which just launched
[23:20] at the beginning of this
[23:23] academic year, uc berkeley and
[23:25] ucsf. It also includes
[23:26] employers across a variety of
[23:27] sectors including healthcare,
[23:29] social services, government,
[23:30] professional services and
[23:31] technology. We've included a
[23:33] few notes on the slides
[23:34] regarding some of the positive
[23:35] findings from the evaluation
[23:37] reports that really show the
[23:40] amazing impact that baypass can
[23:42] have. Next slide, please. This
[23:46] chart shows the growth in the
[23:47] baypass program just within that
[23:48] phase ii pilot that we're
[23:49] currently in, which launched in
[23:51] JANUARY of 2024. Over the last
[23:53] two and a half years or, so the
[23:54] program has grown from about
[23:56] 43,000 participates across fewer
[23:57] than 10 organizations, you'll
[24:00] see on the left, nearly doubling
[24:02] in 2025 and currently again
[24:04] we're at 30 participating
[24:07] organizations with more than
[24:08] 130,000 people receiving baypass
[24:10] from their school, employer, or
[24:16] other organization. This
[24:19] 131,000 participants includes
[24:20] ucsf's current participates.
[24:22] The partnership agreement will
[24:23] add more than 25,000
[24:26] participates to the program.
[24:28] Soda city live like to turn to
[24:29] speak specifically about the
[24:29] recommended partnership
[24:31] agreement before you. Next
[24:34] slide. As I mentioned earlier,
[24:36] ucsf was our very first phase ii
[24:38] partner originally offering
[24:39] baypass to just under 6,000
[24:41] employees and quickly growing
[24:41] their involvement to include
[24:43] more than 8,000 students as well
[24:45] as employees. They've been
[24:47] outspoken supporter of baypass
[24:50] since the beginning including
[24:52] kindly participating in some of
[24:53] our marketing efforts for the
[24:54] program. You can see here in
[24:58] the quotes included from ucsf
[25:05] senior vice-chancellor aaron
[25:10] ascore as well as the ucsf
[25:13] employees. Next slide, please.
[25:14] Under the remind partnership
[25:16] agreement before you today, ucsf
[25:19] plans to expand bipass to all
[25:21] registered fee-paying students
[25:24] and all benefits-eligible
[25:25] employees, covering a total of
[25:27] 36,000 participates up from the
[25:31] current 8300 or so. Ucsf's
[25:32] existing agreement runs through
[25:33] the end this calendar year.
[25:35] This new partnership agreement
[25:36] with the expanded participation
[25:39] pool would begin JANUARY 1st,
[25:41] 2027 and run through
[25:43] JUNE 30th, 2030. Under the
[25:45] new partnership agreement, ucsf
[25:48] will pay the full clipper fare
[25:49] for each transit taken bit
[25:50] eligible participate as well as
[25:53] the annual service fee. As a
[25:59] reminder, in 2024 the committee
[26:01] approved a delegated contract
[26:03] authority up to a $5 million
[26:03] value for the partnership
[26:04] agreements, which is why you
[26:06] don't see us all the time but
[26:08] the exact value of this
[26:10] agreement will depend on actual
[26:11] usage but we do anticipate that
[26:13] it will exceed $5 million over
[26:14] the life of the contract. We're
[26:16] very excited to continue our
[26:18] partnership with ucsf and for
[26:21] their show of support by
[26:23] expanding baypass for committing
[26:27] to the program for the future
[26:27] years.
[26:29] Thank you.
[26:29] >> chair, candace andersen: do
[26:30] we have any public comment
[26:31] >>clerk, brittny j. Sutherland:
[26:34] I do have one individual in the
[26:35] boardroom. Aleta dupree, you'll
[26:37] have 2 minutes
[26:39] >>speaker: thanks again, chair
[26:45] candace and members. I'm aleta
[26:48] dupree with team vaults. I've
[26:51] probably been talking about bay
[26:52] baypass more than anybody ever
[26:53] since it was just a dream. And
[26:55] this is big. I know something
[26:58] about this neighborhood. Try
[27:00] finding a place to park the
[27:02] arrest over there. And the
[27:03] n-judah line runs pretty close
[27:05] to it not to be confused with
[27:07] the n service of the new york
[27:08] city subway which I have used
[27:13] many, many times. 36,000
[27:15] people. This is showing to be
[27:17] financially sustainability, and
[27:22] this does affect me because
[27:28] having more people on the system
[27:31] offers to me benefits of both
[27:37] fare revenue and presence. I
[27:37] would rather have more people on
[27:41] the train than less. This is
[27:43] about paying into the system.
[27:45] It's often said in new york that
[27:48] to use new york city transit
[27:52] about 15% of the cost of an
[27:55] automobile. I'm not sure that
[27:56] there are many people who say
[27:58] that. I would say that the same
[28:00] here is somewhat true, even for
[28:01] some who MAY have to commute
[28:03] long distances. If they can
[28:05] leave their car away from
[28:06] san francisco and take public
[28:07] transportation to get here, I'm
[28:10] sure many of them will use bart,
[28:11] which bart has unique
[28:14] distinction of being the
[28:17] people's system. 2030. This
[28:18] shows commitment for what we're
[28:19] doing. I hope that more will
[28:22] join on this because this is
[28:23] showing the template of what
[28:28] possibly a publically available
[28:30] fare product would be, that I
[28:31] MAY be able to use some day. So
[28:34] this is evolving. I hope that
[28:36] more of this -- I hope we'll see
[28:38] more of this. Thank you.
[28:40] Than k you. Do we have an
[28:41] additional speaker? Looks like
[28:44] we do. Welcome. We're
[28:47] delighted you're here.
[28:49] >>speaker: hi. Good afternoon,
[28:51] MADAM Chair and committee
[28:54] members. I am erin gore, the
[28:55] senior vice-chancellor of
[28:57] finance and administration at
[28:58] ucsf. I could not be more proud
[29:01] to be here today to express
[29:02] ucsf's strong support for the
[29:04] agreement to expand the baypass
[29:06] for the entire ucsf community
[29:08] and to celebrate this important
[29:09] milestone in our deep
[29:11] partnership with mtc. Over the
[29:15] past three years, ucsf and mtc
[29:16] have worked together on the
[29:18] smaller baypass pilot mentioned,
[29:19] and our experience has
[29:21] demonstrated not only the great
[29:22] vaw of the program, but also
[29:25] what is possible when our
[29:26] organizations work together with
[29:28] a shared goal. Over the past
[29:30] several months, our teams have
[29:31] deepened the partnership and
[29:34] worked closely to develop a path
[29:37] to expand baypass far beyond the
[29:39] original pilot. Expanding
[29:41] baypass to all of ucsf's
[29:43] benefits and eligible employees
[29:44] represents a significant
[29:47] commitment by ucsf and an
[29:48] exciting community for both of
[29:50] our organizations. Our teams
[29:52] have worked extremely well
[29:54] together to set us up for this
[29:58] point, and we deeply appreciate
[29:59] mtc's partnership, flexibility,
[30:00] and shared commitment to making
[30:04] this program successful. When
[30:06] ucsf first launched the pilot,
[30:07] the number one question in my
[30:09] inbox was "what's next?"
[30:11] today we are so proud to show
[30:13] what's next. This agreement
[30:14] represents a cig significant
[30:17] step forward and creates an
[30:19] opportunity for a strong
[30:21] multi-year partnership between
[30:23] ucsf and mtc. We see this
[30:25] agreement as an opportunity to
[30:27] demonstrate what's possible far
[30:29] beyond ucsf. As one of the bay
[30:32] area's largest employers, ucsf
[30:34] can be a flagship employer
[30:35] partner for the clipper baypass
[30:37] program and help provide a model
[30:39] for other large employers across
[30:42] the region. In this time of
[30:44] rising costs, the baypass is a
[30:45] huge benefit for employees and a
[30:48] win/win for ucsf's continued
[30:50] support of bay area transit. I
[30:52] want to thank mtc and both of
[30:56] the teams for getting us this
[30:58] important milestone. We are so
[30:59] excited for the work ahead.
[31:01] Thank you.
[31:02] Than k you so much, and we are
[31:03] so excited as well. Okay. Is
[31:05] there any other public comment
[31:07] in chambers? And you already
[31:09] told me online we don't have
[31:10] anyone. I do have diane, has
[31:12] her hand up, and then we'll go
[31:15] to marilyn next.
[31:16] >>diane shaw: thank you. And,
[31:18] yeah, when I read the agenda and
[31:20] saw this item, I got very
[31:21] excited. So thank you, erin,
[31:22] very much for your partnership.
[31:25] I think this is wonderful. I
[31:26] think it's a great next step,
[31:29] and I think it's going to show
[31:30] the opportunities of what we can
[31:33] do in the bay area. So it's one
[31:34] of the most exciting things I
[31:35] think that's happened in a
[31:36] while. So thank you. And with
[31:38] that, I totally support this.
[31:40] But I do have two other
[31:41] questions, not necessarily
[31:43] related to this. I, but, one, I
[31:46] wondered if mtc could share the
[31:47] data that you have on how much
[31:51] each agency has been paid under
[31:55] the baypass program, if that
[31:56] data can be shared with
[31:58] agencies. Can that be done? Do
[32:00] we have that data?
[32:01] >>speaker: yeah, we'd be happy
[32:04] to follow up with that
[32:04] information
[32:05] >>diane shaw: okay. My second
[32:06] question is more -- it's a
[32:08] question, but more of a comment,
[32:09] which is, this is the type of
[32:10] thing that I think we need to do
[32:13] a lot more of, so I look forward
[32:14] to seeing the other
[32:14] opportunities that with out
[32:16] there and the other employers
[32:20] that you're speaking to. And
[32:21] also speaking employers, I
[32:22] really think, you know, as we
[32:24] all know, a lot of people can't
[32:25] afford to live in the bay area,
[32:27] especially our own transit
[32:29] agency workers, and they're
[32:31] commuting in from long
[32:33] distances. When they get there,
[32:36] they have to drive a bus or a
[32:37] train. And I would love to --
[32:38] and a lot that travel they're
[32:40] doing on their own, I would love
[32:42] to figure out how we make this
[32:45] type of a passport for our own
[32:47] employees. How we can have
[32:50] people in are in uniform be able
[32:52] to ride transit free, and maybe
[32:54] that's something to work through
[32:56] through the general managers,
[32:57] but I really think that it would
[32:59] really help the employees not
[33:02] have to pay every time. They --
[33:03] although, you know, ac transit
[33:05] bus drivers, when they have to
[33:06] go down to freedom tonight in do
[33:09] a run, this very to pay their
[33:10] own bart fare. So it would be
[33:12] really good if we could figure
[33:14] out how to support our own
[33:17] transit riders with this baypass
[33:19] thank you.
[33:21] Than k you, and marilyn.
[33:22] >>v. Chair, marilyn ezzy
[33:22] ashcraft: thank you, MADAM
[33:24] Chair. I wanted to say thanks
[33:26] to ucsf. As a preeminent
[33:27] healthcare and academic
[33:28] institution, not just in the bay
[33:31] area, but in the world, you are
[33:33] practicing what you reach
[33:35] because when we get people out
[33:42] of their single automobiles,
[33:43] fossil-fuel-powered automobiles
[33:46] we are creating a healthier
[33:47] environment for everyone. So
[33:48] thank you for being such an
[33:49] important leader in this space
[33:51] and I hope that many others will
[33:53] follow your lead, and with that,
[33:56] I'm happy to move approval of
[33:57] this item
[34:00] jess, did you have a comment?
[34:02] >>speaker: a really brief
[34:04] comment. This is one of those
[34:05] where I wish I were a voting
[34:08] member so I could vote an
[34:10] enthusiastic "yes" on this. I
[34:17] do want to echo director --
[34:19] member, committee member shaw --
[34:21] just around the data, I think
[34:23] just being as transparent as
[34:25] possible around the costs,
[34:26] especially with the new
[34:29] agreement and this three-year
[34:30] extension, I think that we
[34:32] really want to show institutions
[34:34] that participating in the
[34:35] baypass program is essential.
[34:37] It's common sense, it's like
[34:39] obvious, this is a no-brainer
[34:41] decision if you want to attract
[34:43] more great employees and
[34:47] students. I think if mtc can be
[34:48] really transparent about how
[34:50] cost-effective it is, I think
[34:54] that's great. And aleta, I know
[34:56] I've toll you this, but I went
[34:58] to college in new york city and
[34:59] how I got around is through the
[35:02] new york city subway system as
[35:05] well as nyu. They had these
[35:06] cute trolley buses that students
[35:09] could take but it didn't take me
[35:11] to where I wanted to go. It
[35:12] would have made a world of
[35:13] difference if I would have had
[35:23] that type of by apass. I
[35:24] certainly didn't have a car. I
[35:26] used my skateboard one semester,
[35:29] which was a mistake. But these
[35:31] are the kind of partnerships
[35:44] that keep us moving. Thank you.
[35:46] >>pat burt: I appreciate
[35:48] programs like this. I think it
[35:50] benefits the individuals a great
[35:53] deal, and also a 30% increase in
[36:00] transit use by users. And
[36:02] essentially a student retention,
[36:04] that students were less likely
[36:09] to leave their university. And
[36:20] as we look at rolling this out
[36:22] more broadly, I want to really
[36:24] emphasize some opportunities
[36:25] that we have to frame the
[36:27] benefits of this more broadly.
[36:28] And I can give as a very strong
[36:31] example what we in our city have
[36:33] done. You MAY know that in palo
[36:36] alto we provide day passes
[36:38] for -- we provide baypasss for
[36:39] every employee in the city.
[36:40] That was an extension of what we
[36:43] had been building in our
[36:46] caltrans -- our caltrain go pass
[36:47] program. Over the last 12
[36:49] years, our city has had a whole
[36:53] bunch of initiatives that are
[36:56] now embodied in what is the
[36:57] caltrain city partnership
[36:59] program. And I really encourage
[37:00] everybody to read what that is.
[37:05] It's a toolkit for cities to be
[37:09] able to drive adoption of -- in
[37:11] that case, go passes, but it
[37:13] applies the same way here --
[37:16] through development agreements,
[37:19] tdm programs, their own city
[37:21] initiatives, TMAs, a whole
[37:23] toolkit. Caltrain, as we
[37:25] developed it, wanted to say, oh,
[37:26] yeah, cities should do this
[37:28] because it benefits caltrain and
[37:29] we really need this help. And I
[37:31] was going, but that's not what
[37:33] drives the city's action. It's
[37:36] how does it benefit the cities?
[37:37] And so we've reframed this, and
[37:40] it is around the thans our city
[37:43] did, we didn't do it to help
[37:44] caltrain. We're glad that's
[37:46] helping caltrain. We did it
[37:49] because we had severe traffic
[37:50] congestion. We had severe
[37:51] parking problems. We have
[37:55] environmental initiatives on
[37:56] both atmospheric pollution and
[38:00] greenhouse gas reductions, and
[38:02] then we've more recently seen
[38:05] that it has a very valuable
[38:07] benefit on our doubt economic
[38:09] development, as we all are
[38:11] recovering from covid, and in
[38:12] particular, employee recruitment
[38:14] and retention. And we have data
[38:18] that shows that just like in
[38:21] your report particularly,
[38:24] employers of service workers
[38:26] were seeing a big bump in
[38:28] recruitment and retention when
[38:29] they had such a pass. And so I
[38:32] really encourage to us look at
[38:35] broadening how we frame the
[38:37] program, because who's the
[38:38] audience as we're doing this?
[38:41] The audience is these different
[38:43] entities of cities or
[38:45] universities or otherwise who
[38:47] would continue to scale this
[38:49] program. But framing it in a
[38:51] way that really explains why
[38:59] it's greatly beneficial to them.
[39:01] Than k you so much. Felicia
[39:04] >>speaker: thank you I want tome
[39:06] also express appreciation to mtc
[39:08] and ucsf. I think all of us 60
[39:10] up here and many of us in the
[39:11] you
[39:13] audience have been so
[39:15] focused on how we make sure
[39:17] transit sustainable and we keep
[39:18] this kind of precious public
[39:19] service in place
[39:20] >>chair, alicia john-baptiste:
[39:21] and we have obviously some
[39:22] elements that will be on the
[39:25] ballot in NOVEMBER which
[39:26] hopefully will be successful.
[39:27] But when we think about what
[39:28] will be the sustainable
[39:31] investment that actually allows
[39:32] transit to thrive in the future,
[39:33] it's programs like these. So
[39:34] really appreciate the kind of
[39:36] collective stewardship that we
[39:37] are all engaged in and both
[39:39] making sure that our public
[39:41] programs can thrive but also
[39:42] that we provide what we need to
[39:43] our residents, our employees,
[39:45] our students, et cetera. So
[39:46] really appreciate your
[39:49] leadership on this. Thank you.
[39:50] >> chair, candace andersen: any
[39:51] other commissioners? Seeing
[39:53] none, I know I had a first by
[39:55] marilyn. Do I have a second?
[39:57] Okay, alicia's the second.
[39:59] Could we please have a roll call
[40:00] vote
[40:00] [
[40:01] >>clerk, brittny j. Sutherland:
[40:03] absolutely with a motion by
[40:05] commissioner ezzi ashcraft and a
[40:09] second by commissioner
[40:11] john-baptiste...
[40:24] [Roll call vote]
[40:24] >>clerk, brittny j. Sutherland:
[40:28] motion passes unanimously by all
[40:33] members present
[40:35] than k you so much. We
[40:39] appreciate you, adina, you
[40:41] letting us switch the agenda
[40:42] around. It's been a long
[40:43] morning anyways. She's the
[40:46] chair of our regional network
[40:47] management customer advisory
[40:49] group and she will provide us
[40:50] with an important report
[40:53] >>speaker: thank you very much.
[40:58] It's great to follow the huge
[41:02] highlight of the work of the
[41:08] regional network management body
[41:11] body. And with the success of
[41:14] this, I think that is good
[41:18] context for what we talked
[41:20] about, where we got an update on
[41:23] the delivery of the transit
[41:29] transformation action plan, and
[41:43] the work plan. So in getting
[41:45] feedback meme clarifying
[41:46] questions about the
[41:47] transformation action plan
[41:49] update. There were several
[41:51] people interested in the transit
[41:53] equity principles. Staff
[41:54] replied that they are applying
[41:56] the blue ribbon transit recovery
[41:59] task force equity principles
[42:00] into the implementation of the
[42:07] action plan already and the
[42:09] members who raised up this issue
[42:10] were also interested in whether
[42:16] there would be some more
[42:20] regional consistency regarding
[42:22] customer safety and immigration
[42:24] enforcement. So the staff will
[42:26] seek feedback on advancing the
[42:27] equity principles action item.
[42:29] There was also interest in the
[42:31] topic of accessible
[42:32] transportation including
[42:37] mobility management and one-seat
[42:38] ride paratransit service. There
[42:41] was also interest in the next
[42:47] steps in network planning in
[42:49] attempt to do future mascots
[42:50] like subregional plans to
[42:56] support coordination --
[42:57] coordinated service as well as
[42:59] future fare coordination and
[43:00] incident grace efforts including
[43:02] a baypass-like option for
[43:04] individuals following the
[43:05] tremendous success of the
[43:08] program for organizations.
[43:10] There was interest in -- it was
[43:11] actually mentioned in the next
[43:13] item but pertained to this one
[43:16] in that fare and payment topic,
[43:17] interested in improving the fare
[43:23] and payment experience for low
[43:23] income people including people
[43:26] that are unbanked and
[43:27] underbanked and also interest in
[43:33] new technologies and interest in
[43:39] having stakeholder feedback
[43:41] what's gonna be the feedback of
[43:43] gathering input into what should
[43:44] be those next steps in the
[43:45] transportation action plan,
[43:48] update that this body will get a
[43:49] preview of thinking, starting to
[43:51] think about in its next item on
[43:55] this agenda. Then we discussed
[43:58] and approved the work plan, part
[44:01] of this conversation including
[44:03] wanting to enhance the
[44:03] communication between our body
[44:05] and this body and the regional
[44:08] network management council, how
[44:11] those overall discussions and
[44:13] alignments happen. There was
[44:15] also interest in community
[44:17] feedback, including making sure
[44:20] that the work of this body is
[44:21] understandable by people and,
[44:24] you know, not full of wonky
[44:25] terminology that normal people
[44:27] do not understand and also on
[44:29] the wonky side interest in
[44:31] seeing and reviewing and
[44:32] commenting on the performance
[44:34] metrics for how the results of
[44:38] these initiatives will be
[44:40] measured and reviewed for
[44:42] improvement. And those were
[44:43] some of the highlights of the
[44:45] discussion. And speaking of
[44:47] that alignment of the different
[44:48] bodies, I'm glad to be reporting
[44:50] this to you before you have the
[44:51] next item where you're talking
[44:54] about the work plan and looking
[44:57] forward to the tap update.
[44:57] Thanks.
[44:59] Than k you so much. This is an
[45:00] informational item. So we are
[45:02] now going to move on to agenda
[45:06] item 4a. This is our transit
[45:10] transformation action plane --
[45:11] >>speaker: excuse me, we should
[45:14] see if there's public comment
[45:15] >> chair, candace andersen: I'm
[45:17] sorry. It wasn't in my notes.
[45:18] Do we have public comment
[45:20] >>clerk, brittny j. Sutherland:
[45:22] no. We have no one wishing to
[45:24] provide public comment
[45:26] okay. Thank you. Always good
[45:28] to check. We are going to, as
[45:32] was mentioned, agenda item 4a,
[45:35] our transit transformation
[45:37] action plan implementation
[45:39] progress update. I'll have
[45:41] melanie choi introduce this and
[45:43] then allison will take over.
[45:45] Please go ahead, melanie
[45:47] >>speaker: good afternoon,
[45:48] commissioners. This month marks
[45:50] five years since the predecessor
[45:53] to this r and m committee body,
[45:56] the operations committee,
[45:56] endorsed the action plan. Just
[45:58] to recap, action plan was
[46:00] developed through the blue
[46:02] ribbon transit recovery task
[46:03] force which brought together a
[46:05] broad and diverse set of
[46:06] stakeholders around a shared
[46:07] vision regarding the future
[46:09] vision of transit. At the time,
[46:12] as we all are aware of, the
[46:13] region was emerge forecast one
[46:15] of the most challenging times in
[46:16] transit history and there's a
[46:18] lot of uncertainty with travel
[46:20] patterns and how we would evolve
[46:21] in the years ahead. So as I
[46:23] look back, one of the most
[46:24] important outcomes was just not
[46:25] the actions themselves, but
[46:27] really the way that we are
[46:30] approaching the work and that
[46:31] what we're really doing is
[46:33] there's a shared commitment to
[46:35] collaborate across agencies.
[46:36] We're also leveraging one
[46:37] another's strengths in this work
[46:39] as well as finding common ground
[46:41] to improve the customer
[46:43] experience for transit riders.
[46:45] So that is the lens. It's
[46:47] focused on -- we've also focused
[46:49] on the lens, which is
[46:51] highlighted from commissioner
[46:52] burt's be comments in terms of
[46:54] really thinking how does it
[46:55] benefit the rider. And that's
[46:56] really what's anchoring a lot of
[46:57] this work, with that lens,
[47:01] thinking about what we're doing
[47:06] and benefiting the end rider or
[47:07] the customer. One thing I would
[47:09] also highlight is the previous
[47:10] action on the baypass program is
[47:12] one of the examples of this kind
[47:13] of work and how we're working
[47:15] together. Mtc staff from across
[47:16] departments, and that includes
[47:18] in addition to amy, who
[47:19] presented the item, bill bacon
[47:23] on our team, as well as jeannie
[47:24] kwan from the clipper team, as
[47:27] well as our co-pm partners on
[47:28] this which is bart staff, mike
[47:30] yzerman and ryan reeves. It's
[47:32] so really across agencies,
[47:34] across within mtc as well, and I
[47:35] would also like to add that it's
[47:38] also in addition to our customer
[47:41] advisory group as well providing
[47:42] input, being out there, being
[47:45] our voices and our ambassadors
[47:47] to the program. And so that
[47:48] collaborative spirit really has
[47:50] laid the ground work for much of
[47:51] the progress that are you going
[47:52] to hear about today. So with
[47:54] that, I'm going to turn it over
[47:55] to allison to walk us through
[47:57] the progress update and what has
[48:02] been accomplished.
[48:05] >>speaker: good afternoon.
[48:06] Allison quash with the regional
[48:08] network management section.
[48:14] Next slide, please.
[48:14] >>speaker: this slide covers
[48:17] some of the history of the
[48:19] transportation are r and m and
[48:21] with melanie's introduction, I
[48:23] think I'm going to skip over
[48:24] this in the interest of time.
[48:26] Next slide. Very brief overview
[48:29] here, again, the 2021 transit
[48:31] performmation action plan
[48:33] consisted of 27 near-term
[48:36] actions across the six program
[48:37] areas that we had identified as
[48:41] the initial steps needed to be
[48:43] taken towards transit
[48:44] transformation. And looking
[48:46] back, the vast majority the
[48:48] actions have either been
[48:50] completed or are substantially
[48:54] advanced and currently under, as
[48:55] we'll talk about further in this
[48:57] presentation. Many of these
[49:00] actions have evolved into
[49:01] ongoing programs, pilots, and
[49:03] implementation efforts that
[49:06] continue today, guided by all of
[49:08] the r and m bodies including
[49:12] this one. Next slide, please.
[49:15] Before I jump into
[49:16] implementation progress updates,
[49:18] I want to give a little bit of
[49:20] overview of a funding that has
[49:21] been brought to date to support
[49:23] these activities. A significant
[49:26] amount of the work has been made
[49:27] possible because $85 million in
[49:29] funding was identified early on
[49:30] with support from transit
[49:33] agencies, county transportation,
[49:36] agencies and other partners, and
[49:37] has been supplemented with
[49:40] additional funding that mtc has
[49:43] been able to identify over time.
[49:47] And in total, we've applied
[49:49] nearly $200 million in one-time
[49:52] funding to advance these
[49:55] initiatives. Next slide,
[50:00] please. This slide summarize as
[50:02] majority of the funding that's
[50:02] supporting projects and programs
[50:07] that directly benefit riders.
[50:09] About $50 million goes directly
[50:11] back to transit agencies to
[50:12] support operations, fare
[50:14] programs and other pilots, and
[50:16] about $100 million is being
[50:17] invested in capital projects
[50:18] throughout the region such as
[50:24] for our transit priority and map
[50:26] and way-finding projects. I'm
[50:27] going to dive into more of the
[50:30] highlights for each program area
[50:31] and you're going to find
[50:32] additional details in the table
[50:34] in your packet, and that has a
[50:36] lot more on the current status
[50:38] of each action, progress update
[50:40] and updated timeframes for
[50:46] completion as well. Next slide,
[50:50] please. And then this slide
[50:53] summarizes for all of those 27
[50:56] as, what actions have been
[50:59] completed, which is 19 here. We
[51:01] have five additional actions
[51:03] that are substantively underway
[51:05] and three that are currently on
[51:08] hold. If we look at this
[51:11] program action at highest level,
[51:12] we've -- what we've done is
[51:13] we've shifted from looking at
[51:16] identifying funding, doing
[51:18] planning studies and developing
[51:21] policies into implementation
[51:24] operations and evaluation of our
[51:28] pilots. Next slide, please.
[51:31] The next few slides look similar
[51:34] to this in a timeline format.
[51:35] The activities that are shown in
[51:38] the blue boxes are those key
[51:39] milestones that are directly
[51:42] related to fulfilling the action
[51:44] identified in the transformation
[51:46] action plan. The boxes in
[51:47] yellow highlight activities that
[51:49] really closely related to that
[51:51] program of work and that, you
[51:53] know, often go to updates to
[51:54] this body and the other r and m
[51:56] bodies but that weren't
[51:57] explicitly identified in the
[52:02] action plan. So under this
[52:04] initiative category of fares and
[52:05] payments, the action plan called
[52:07] for acting on the fare
[52:09] coordination exhibit grace
[52:11] study, and over the past few
[52:13] years, we've accomplished this
[52:15] through, as you just heard, act
[52:17] on the -- and implementing the
[52:21] clipper baypass pilot program.
[52:23] We also launched free and
[52:25] discounted interagency transfers
[52:29] in late 2025, and then while not
[52:30] formally called for in the
[52:32] action plan, we have also
[52:34] extended and expanded the
[52:36] clippers start pilot and
[52:37] transitioned it to a permanent
[52:40] program. And while we consider
[52:43] the action plan action under
[52:44] this category to be complete,
[52:46] looking forward our focus is
[52:48] going to be on evaluating these
[52:51] programs and pilots and
[52:53] continuing discussions to
[52:56] consider what the future of fair
[53:02] policy looks like. For customer
[53:04] information, these activities
[53:06] are intended to make transit
[53:07] easier to navigate and more
[53:13] convenient for riders. This
[53:16] consists of developing and
[53:18] mapping way-finding standards,
[53:20] rolling out a couple of
[53:23] prototypes, a couple of pilot
[53:25] locations. Developing a digital
[53:26] mapping tool to help develop
[53:27] this work and this is all kind
[53:29] of well underway and we're
[53:30] expecting to complete this in
[53:32] the next couple years with
[53:36] roll-out of new maps and signs
[53:36] at pilot locations throughout
[53:39] the region.
[53:42] We are continuing to engage with
[53:43] riders, transit agencies and
[53:45] other stakeholders on this work,
[53:47] especially as we start to
[53:49] install new maps and signs
[53:52] around the region. Next slide,
[53:55] please. Under trains priority,
[53:57] this is something that mtc has
[54:00] had a long history of investing
[54:02] in throughout the region,
[54:06] through expifg initiatives.
[54:07] And -- through existing
[54:08] initiatives, and what the action
[54:10] plan called for, many of these
[54:12] actions have been complete, and
[54:15] what we've done is identified
[54:17] and awarded funding to near-term
[54:20] projects throughout the region.
[54:22] The bay area transit priority
[54:23] policy for roadways was adopted
[54:26] this past JANUARY. And every
[54:28] out past few years, we've also
[54:29] coordinated with and supported
[54:34] state efforts in this space.
[54:36] Looking forward the transit
[54:38] priority roadway assessment and
[54:40] development of a regional
[54:41] transit priority network is
[54:42] going to set the stage for the
[54:43] next steps in policy
[54:46] implementation and inform future
[54:48] funding priorities for transit
[54:53] priority. Next slide, please.
[54:56] In the accessibility space, our
[55:00] work portfolio is linked to
[55:00] mtc's coordinated plan, which
[55:03] was last updated in 2024. What
[55:06] we've done here is identified
[55:09] the next steps for improving
[55:11] transit services, particularly
[55:14] for ada paratransit riders, and
[55:18] this includes work in the fares
[55:19] and payment space with programs
[55:22] like clipper access, integrating
[55:25] payment for ada paratransit with
[55:26] clipper, standardizing
[55:28] eligibility practices, and as of
[55:33] this year, piloting new one-seat
[55:37] paratransit ride services in
[55:38] subregions across the region.
[55:39] Looking ahead, we're going to be
[55:42] shifting to focus on further
[55:44] implementation of these
[55:45] improvements and continue
[55:46] engagement with riders and
[55:50] transit agencies to prioritize
[55:51] additional improvements that are
[55:54] identified in the coordinated
[55:57] plan. And next slide, please.
[55:59] This is the last timeline slide.
[56:02] This covers topics such as
[56:04] transit network planning,
[56:06] governance and funding, and the
[56:08] activities summarized on this
[56:10] slide include much of the
[56:13] foundational work that led to
[56:15] establishing the r and m,
[56:18] including identifying a
[56:19] framework, standing up these
[56:22] governance bodies, and earlier
[56:24] this year, completing an initial
[56:26] review that looked at how we're
[56:28] all working together and that
[56:30] identified ways that we could
[56:31] tonight improve on that and
[56:36] deliver results for riders. We
[56:40] also funded subregional planning
[56:42] efforts and advance regional
[56:43] transit planning efforts as well
[56:47] as funding discussions. For
[56:49] transit and transit
[56:52] transformation. Next slide,
[56:57] please. So looking forward,
[57:00] while many of the action plan
[57:02] actions are complete, that
[57:03] doesn't mean our work here is
[57:05] done. What they've really done
[57:07] is to set the foundation for the
[57:07] next steps of our work as we
[57:11] continue to move forward to
[57:14] advance rider-focused
[57:16] improvements. Beyond these
[57:17] near-term next steps, next year
[57:20] we plan to start discussion on a
[57:21] more comprehensive update to the
[57:23] action plan that will identify,
[57:27] you know, what our next phase of
[57:29] work and priorities will be
[57:30] across these different areas.
[57:32] This is going to provide us with
[57:34] an opportunity to revisit and
[57:38] reset on our priorities,
[57:39] incorporate representations from
[57:40] the framework review work from
[57:42] earlier this year and to discuss
[57:44] emerging issues that MAY not
[57:46] have been contemplated back in
[57:48] 2021 when the action plan was
[57:51] initially adopted. And with
[57:52] that, I'd like to open up for
[57:54] any questions and discussion.
[57:55] Thank you.
[57:56] >> chair, candace andersen: I'm
[57:59] going to start first with any
[58:01] commission members who have any
[58:04] questions or comments? I am not
[58:07] seeing -- diane does and also
[58:09] alicia. Diane, why don't you go
[58:10] ahead first, and then we'll have
[58:10] alicia go after.
[58:12] >>diane shaw: thank you. Thank
[58:14] you for the presentation. It's
[58:16] really good to see.
[58:17] I have two really simple
[58:19] questions. One, I wondered if
[58:22] we have that new law that had to
[58:27] do with bus stops all through
[58:27] california. I didn't know if
[58:30] that was going to affect the way
[58:31] finding project. And secondly,
[58:33] I just wondered -- you know,
[58:35] there's been a lot of work done.
[58:38] I think you mentioned it was 19
[58:39] items that have been completed
[58:41] and maybe not the full
[58:41] initiative has been completed
[58:43] but what are the plans to kind
[58:49] of let people know about that?
[58:51] Are there opportunities that you
[58:52] will be presenting to some of
[58:53] the groups about some of the
[58:55] progress that we MAY have made
[58:59] in some of these regional
[59:14] efforts?
[59:16] >>speaker: we'll look into the
[59:19] mapping and wayfinding and
[59:21] communicating the actions
[59:22] themselves, we are hitting
[59:24] milestones and working with our
[59:27] communication department to
[59:29] really -- our public affairs
[59:30] really, to get the word out
[59:32] there to the degree that it's
[59:33] timely. The other thing that we
[59:36] are leveraging is our customer
[59:37] advisory group members. And as
[59:39] you also noted recently, the
[59:41] members, which has been a really
[59:42] great experience, they've been
[59:44] coming to our meetings and take
[59:47] things back globally to the
[59:48] community groups, and that was
[59:49] the exact intent. So for us,
[59:53] it's word of mouth. Spreaded
[59:54] contagiousness of the
[59:54] communication amongst all of us,
[59:56] and that's what we lean on in
[59:59] addition to our own internal
[1:00:01] agency efforts. As well as all
[1:00:02] of the partner agencies and
[1:00:04] their communication departments.
[1:00:09] And so it's this network.
[1:00:11] Dian e, does that satisfy your
[1:00:13] question? Okay. Alicia
[1:00:14] followed by gina
[1:00:15] >>chair, alicia john-baptiste:
[1:00:16] thank you. Thank you for this
[1:00:17] presentation and for all of the
[1:00:21] work. Looking at the big
[1:00:23] picture, what I see is that
[1:00:25] there's been a lot of
[1:00:27] progress -- so, the basic
[1:00:29] premise, I think, was if we
[1:00:32] pursue these individual kind of
[1:00:34] big rocks, we are going to drive
[1:00:38] transit ridership and all of the
[1:00:41] attended benefits that come with
[1:00:42] increased mode shift to transit,
[1:00:46] so that includes fare
[1:00:47] integration, integrated and
[1:00:49] uniform wayfinding, making
[1:00:52] paratransit work for people,
[1:00:54] interesting a regional network
[1:00:57] that actually speaks to itself
[1:00:58] and makes sense to riders,
[1:01:06] right, that is sort of operator
[1:01:07] agnostic, right. And what I see
[1:01:12] from what we've done that we've
[1:01:16] made progress on a relatively
[1:01:18] shallow basis across each of
[1:01:20] those, and so it makes it very
[1:01:22] hard to, a, feel like we have
[1:01:24] accomplished what we set out to
[1:01:25] accomplish, which is not -- and
[1:01:27] I'm not criticizing, it's not
[1:01:29] from lack of effort but these
[1:01:32] are big things to try to shift.
[1:01:33] And then, b, to be able to
[1:01:34] measure our progress in a way
[1:01:36] that's meaningful. And so as
[1:01:39] we're kind of going into round
[1:01:42] 2, I guess my worry is that we
[1:01:47] will continue to define actions
[1:01:50] that are achievable, but
[1:01:53] therefore somewhat shallow. And
[1:01:55] I'd encourage yous to really
[1:01:56] think about what would it take
[1:01:59] to take the concept of that
[1:02:01] we're working with, whether it's
[1:02:02] fare integration or wayfinding
[1:02:04] or any of the others, and ground
[1:02:07] it more deeply into the
[1:02:09] practical application, which is
[1:02:11] harder, but it might suggest
[1:02:13] having a more focused approach,
[1:02:16] and it might also suggest having
[1:02:18] a parallel conversation about
[1:02:20] what resourcing can we really
[1:02:22] allocate to these efforts? The
[1:02:24] fare integration, obviously, has
[1:02:26] been challenging because
[1:02:32] operators are reluctant to risk
[1:02:35] their revenue basis, which makes
[1:02:38] total sense, and if that's
[1:02:42] reality of the challenge, then
[1:02:43] maybe part our strategy has to
[1:02:46] be to understand how we resource
[1:02:48] what we are trying to
[1:02:48] accomplish. So maybe that's
[1:02:50] actually even an additional
[1:02:52] piece to our updated plan as we
[1:02:56] move forward. Because I -- I
[1:02:58] want us to both recognize the
[1:03:03] progress that we're make and
[1:03:06] also not get into a practice of
[1:03:09] feeling like because we're
[1:03:12] active, we're necessarily
[1:03:14] accomplishing a goal per se.
[1:03:19] thank you.
[1:03:20] >> chair, candace andersen: did
[1:03:22] you want to comment on that
[1:03:24] melanie? You don't have to.
[1:03:25] You looked like you wanted to
[1:03:26] say something
[1:03:27] >>speaker: I appreciate the
[1:03:28] comments and we do hope to take
[1:03:30] on -- and that helps us
[1:03:31] kick-start the conversation for
[1:03:32] what we look on for the update
[1:03:34] of the action plan. So you've
[1:03:36] helped us kick off those
[1:03:37] thoughts. Thank you for those
[1:03:37] thoughts
[1:03:39] okay. Gina, please go ahead,
[1:03:41] welcome to our meeting. We're
[1:03:42] always delighted to have other
[1:03:43] members here
[1:03:45] >>speaker: as a member of the
[1:03:47] original blue ribbon transit
[1:03:49] country -- what are we on? Five
[1:03:51] or six years and I MAY not be
[1:03:52] the most patient person until
[1:03:55] world here, but I'm kind of with
[1:03:57] diane. We've missed huge
[1:03:58] opportunities when it comes to
[1:04:00] signage and wayfinding, that
[1:04:09] kind of thing that it really
[1:04:10] doesn't seem like rocket
[1:04:11] science. It whats throughout
[1:04:13] the world. We can benefit
[1:04:15] greatly from -- can we push that
[1:04:17] along more quickly here? Again,
[1:04:21] the blue ribbon transit recovery
[1:04:22] plan has my name on it and you
[1:04:24] will a of the operators.
[1:04:27] Everybody was a part of this.
[1:04:30] So I do feel frustrated, and I
[1:04:32] will tell you, I'm enjoying the
[1:04:36] fact that caltrain and samtrans
[1:04:39] actually moved to an intermodele
[1:04:41] center and they can see the
[1:04:43] importance of signage and
[1:04:45] wayfinding. So what can we do
[1:04:54] to help this along in such a
[1:04:57] way -- diane s that pointing
[1:04:59] out, NOVEMBER is coming. People
[1:05:00] would love to see some results
[1:05:02] here to help them along. I was
[1:05:04] just in dublin. It's
[1:05:06] 100-year-old city. They have
[1:05:07] real-time information on the
[1:05:09] buses, on its streets,
[1:05:13] everything. What can we do to
[1:05:14] help?
[1:05:18] Okay. Thank you so much. Any
[1:05:20] other commissioner comments?
[1:05:25] Okay. We're gonna --
[1:05:26] >>speaker: is there any sort of
[1:05:28] a timeline? I guess, can we get
[1:05:31] to that?
[1:05:32] >>speaker: quickly, in terms of
[1:05:33] the update on, that we are in
[1:05:35] the process of bringing on our
[1:05:36] consultant and so we are
[1:05:38] currently in that process. But
[1:05:39] in terms of your question in
[1:05:41] terms of what you can do to
[1:05:42] help, which is great, we very
[1:05:43] much appreciate all of the help
[1:05:51] we can get, there is -- I would
[1:05:53] invite that we talk about this
[1:05:55] after the meeting to look at any
[1:05:57] other communities that anyone
[1:05:57] else would like to get engaged
[1:05:59] and we've also gone to the site
[1:06:03] with you, commissioner papan.
[1:06:04] That is the sort of follow-up
[1:06:06] that we would definitely like to
[1:06:07] continue doing because it's a
[1:06:10] lot of work, and a short amount
[1:06:14] of time. So we can follow up
[1:06:14] directly.
[1:06:16] Than k you so much. Any other
[1:06:16] commissioner comment?
[1:06:17] We're going to go to public
[1:06:19] comment. I'm going to hand the
[1:06:24] gallup over to commissioner ezzy
[1:06:27] ashcraft. I have a zoom call I
[1:06:30] have to hop on to. We could
[1:06:32] deputize our other member if we
[1:06:33] needed to
[1:06:35] >>speaker: let's do that. Can
[1:06:39] we deputize you commissioner
[1:06:39] papan
[1:06:40] >>speaker: okay
[1:06:45] >>speaker: thank you.
[1:06:47] >>speaker: all right. Do we
[1:06:50] have public comment,
[1:06:50] mr. Sutherland
[1:06:51] >>clerk, brittny j. Sutherland:
[1:06:52] we do. I've received nothing in
[1:06:54] writing but we have one in the
[1:06:58] boardroom and two in the zoom
[1:07:01] space. Aleta we'll start with
[1:07:01] you
[1:07:05] >>speaker: thank you,
[1:07:07] vice-chair, I should get on a
[1:07:11] plane and go to dublin and learn
[1:07:14] about transformational transit
[1:07:15] like our esteemed board member
[1:07:20] did. I guess I'll fly erilngus,
[1:07:21] maybe I'll have to fly into
[1:07:24] shannon. I'm mostly using the
[1:07:27] fare transfer benefits. I've
[1:07:28] been talking about fare
[1:07:31] integration for a long time.
[1:07:33] And I have developed my
[1:07:45] tragedies for that because I
[1:07:46] never know what I'm going to do.
[1:07:48] Which service do I use first so
[1:07:50] I can get the most of my
[1:07:52] transfer benefits? And the
[1:07:53] rules are a little bit more
[1:07:55] complex when you have reduced
[1:07:57] fare because the bart credit is
[1:08:02] $1.10, not $1.40. I was at west
[1:08:05] oakland, and I guess they're
[1:08:07] region -- re-doing you will of a
[1:08:08] the bus stops because the bus
[1:08:09] was taking me somewhere else,
[1:08:12] and I did see some new signs,
[1:08:16] like a1, a2, something like
[1:08:18] that. And it's definitely
[1:08:20] reminiscent of the old track
[1:08:22] signs in grand central terminal.
[1:08:25] So as we expand this, we'll
[1:08:28] have plenty of reminders of
[1:08:30] grand central terminal. You can
[1:08:31] never have enough grand central.
[1:08:32] And I want to see that spread
[1:08:35] here in the bay area so all of
[1:08:37] those signs are helpful
[1:08:40] especially with the colors of
[1:08:42] team folds. But really the
[1:08:44] biggest thing for me is the fare
[1:08:45] benefits. And I certainly want
[1:08:48] to see more accessibility work
[1:08:50] in making more stops and
[1:08:51] stations accessible, just like
[1:08:54] they're doing in new york, major
[1:08:56] projects. How do you get 472
[1:08:58] subway stations accessible?
[1:08:59] It's a lot of work. We've got a
[1:09:02] lot of work to do here, but I'm
[1:09:08] benefited. Thank you. Paps
[1:09:11] thank you so much, and our next
[1:09:11] speaker
[1:09:13] >>clerk, brittny j. Sutherland:
[1:09:14] adina levin
[1:09:17] >>speaker: adina levin with
[1:09:18] seamless bay area, and I'll call
[1:09:20] some things out that align with
[1:09:22] what the customer advisory group
[1:09:25] said. As I said in the customer
[1:09:27] advisory group update, the group
[1:09:30] was very interested in take the
[1:09:32] next steps, very supportive at
[1:09:34] what's been achieved so far on
[1:09:36] integrated and affordable fares
[1:09:38] and really eager to see the next
[1:09:45] steps on a baypass-like passer
[1:09:47] cap for individuals as well as
[1:09:48] supporting convenient payment
[1:09:50] and affordable payment for
[1:09:51] low-income people might include
[1:09:54] getting access to your discount,
[1:09:55] if you're paying with a credit
[1:09:58] or debit card, having solutions
[1:10:00] for people that either don't
[1:10:02] have a bank account at all or
[1:10:05] maybe pay really high fees, and
[1:10:07] also I believe in the meeting
[1:10:09] somebody MAY have mentioned
[1:10:10] mobility wallet pilots that are
[1:10:13] popping up all around the region
[1:10:15] and can there possibly be a
[1:10:16] regional approach to this. And
[1:10:19] I've heard even since then in
[1:10:20] other conversations about
[1:10:23] getting things like micro
[1:10:26] transit and different mobility
[1:10:29] modes integrated into our be
[1:10:31] integrated and affordable fares.
[1:10:34] On transit priority with a
[1:10:36] seamless hat, we had yesterday
[1:10:38] 150 people register and about
[1:10:43] half of that attend live, an
[1:10:46] event on the transit priority
[1:10:46] policy with the goal of
[1:10:47] supporting transit priority
[1:10:49] policies in our cities and
[1:10:54] regions. And we -- to
[1:10:55] commissioner john-baptiste's
[1:10:58] point about really depth,
[1:10:59] transit priority is important
[1:11:00] and important as a broader
[1:11:01] network planning. So a lot of
[1:11:04] interest in potentially doing
[1:11:06] the next mascot and having a
[1:11:07] coordinated plan for the area,
[1:11:09] and then aligning the funding to
[1:11:12] be able to do things that are
[1:11:14] cost-neutral and also to do the
[1:11:15] cost-effective things that help
[1:11:17] build out that connected,
[1:11:22] coordinated fast network. Thank
[1:11:26] you.
[1:11:26] >>v. Chair, marilyn ezzy
[1:11:29] ashcraft: thank you. Do we have
[1:11:30] anybody else
[1:11:31] >>clerk, brittny j. Sutherland:
[1:11:33] thank you. We have evan
[1:11:34] followed by roland. Please
[1:11:36] un-mute yourself evan
[1:11:37] >>speaker: hello, good
[1:11:39] afternoon. My name is evan
[1:11:42] chewy, and I work to help get
[1:11:45] people outdoors as part of
[1:11:46] hiking by transit. I keep
[1:11:48] finding new micro transit
[1:11:49] services in the bay area. Today
[1:11:52] there are 15 services operating
[1:11:55] in 24 or so zones but it's very
[1:11:56] difficult to find these
[1:11:57] services, so to my knowledge,
[1:12:01] outside perhaps of something at
[1:12:02] mtc, I'm not an expert. There
[1:12:04] are now open data formats for
[1:12:06] micro transit and demand
[1:12:08] response transit services.
[1:12:11] Staff at cal trans were actively
[1:12:12] involved in the creation of
[1:12:15] these formats and are eager to
[1:12:17] help implement them for transit
[1:12:20] agencies. As part of continued
[1:12:22] work on the transit
[1:12:23] transformation action plan,
[1:12:24] please help encourage agencies
[1:12:31] to create gtfest-flex data
[1:12:32] including through collaboration
[1:12:39] of came trans staff, especially
[1:12:41] evan. Several of the transit
[1:12:45] centers in the 2027 signage
[1:12:47] roll-out have micro transit
[1:12:48] service available including palo
[1:12:49] alto link at palo alto and a
[1:12:55] variety of services around the
[1:12:56] suissoon-fairfield station.
[1:12:59] Better data will help providers
[1:13:01] discover services in apps and
[1:13:03] micro transit zones on local
[1:13:05] transit connections will be on
[1:13:06] area maps as part of the
[1:13:08] regional transit connections
[1:13:11] maps and will help users at
[1:13:12] train stations understand trip
[1:13:16] alternatives. Thank you.
[1:13:17] >>v. Chair, marilyn ezzy
[1:13:20] ashcraft: thank you, our next
[1:13:21] speaker.
[1:13:22] >>speaker: thank you. I'd like
[1:13:24] to comment very briefly on my
[1:13:27] personal experience with
[1:13:28] wayfinding at millbrae
[1:13:31] attempting to find the caltrain
[1:13:33] building. As I got often train,
[1:13:35] I asked the conduct forgive me
[1:13:37] directions. And told me, well,
[1:13:41] I don't know where it is, but if
[1:13:43] you exit to the trance, you'll
[1:13:45] have the elevator and you'll get
[1:13:46] to the elevator concourse and be
[1:13:48] able to walk about the above
[1:13:51] track. So I did that, and there
[1:13:53] were no signs. And then I got
[1:13:54] up to the other side and went
[1:13:56] back down again to grade level,
[1:13:59] and I was blindly following the
[1:14:03] google maps instructions to some
[1:14:06] address on rollins road. There
[1:14:07] was absolutely no signage
[1:14:09] whatsoever. And I actually
[1:14:12] walked past the building. And
[1:14:14] fortunately a friend of mine
[1:14:17] said, hey, roland, where are you
[1:14:18] going, and I said I'm trying go
[1:14:22] to the cal trans building and
[1:14:24] they say no, no, this is it. Is
[1:14:26] there a particular reason why
[1:14:28] there is no sign?Aj did they
[1:14:30] accidentally take a secret
[1:14:34] entrance or does caltrans really
[1:14:36] don't want anybody to know where
[1:14:39] they are in millbrae? Thank
[1:14:40] you.
[1:14:40] >>clerk, brittny j. Sutherland:
[1:14:42] that will conclude public
[1:14:43] comment for this item
[1:14:45] >>speaker: to the last speaker's
[1:14:47] point, I understand caltrain
[1:14:49] does not yet only building and I
[1:14:50] don't know why they're not
[1:14:52] hesitating not putting up a sign
[1:14:55] directing people, I agree with
[1:15:01] that. Exphairlz to be clear we
[1:15:04] just completed public comment on
[1:15:06] 4a? With that, we will skip to
[1:15:09] item 6 which is public comment
[1:15:11] and other business. This is
[1:15:13] where commissioners and members
[1:15:15] of the public participating by
[1:15:18] zoom wishing to speak about
[1:15:19] items that were not on the
[1:15:21] agenda over which this body has
[1:15:23] jurisdiction. Do we have any
[1:15:26] public comment under item 6
[1:15:27] MS. Sutherland
[1:15:28] >>clerk, brittny j. Sutherland:
[1:15:33] I've received nothing in the
[1:15:34] boardroom for this item nor in
[1:15:36] the zoom space exphairlz with
[1:15:37] that, we'll move to item 7 which
[1:15:40] is adjournment, the next meeting
[1:15:41] will be held on friday
[1:15:43] OCTOBER 9th, 2026, 12:00 P.M.
[1:15:46] At the bay area metro center,
[1:15:48] 375 beale street, san francisco,
[1:15:49] california. And any changes to
[1:15:51] the schedule will be duly
[1:15:52] noticed to the public. And
[1:15:55] thank you, everyone, staff, and
[1:15:56] all of the commissioners and
[1:15:58] participates for your time
[1:16:04] today. Thank you.