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Good evening, welcome to the North Rutherland Hills City Council work session. It is 5 p.m. and I will call, excuse me, the mending November 10th, 2025, city council work session to order, quorum of the city council is present. The meeting has been duly posted in accordance with the Texas meeting's act of the Texas government code. Adam's listed for discussion on the work session, agenda, provide an opportunity for the city council to discuss the items and receive information from the staff.

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Yeah, City Council will not take action on any of the item listed for discussion during the work session.

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Any members of the public wishing to address the Council regarding items listed on the work session.

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Agenda may do so during the public comments portion of the regular meeting.

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The first item is to give the Council an opportunity to ask questions on items on a regular agenda that the Council has not had any clarification on it this time.

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I'll have any.

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Nope.

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Seeing none, move on.

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and lead services, operational efficiency audit, Paulette Hartman.

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All right, thank you, Mayor.

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Actually, these next two will kind of be presented together.

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I think we're going to do the fleet services audit first and then permitting.

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And then, so Aaron, baggerly, with matrix is here and he'll be doing both presentations.

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Because Catherine, I don't know how to say big no.

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You know, the venue who was the lead on our fleet services study, she was not able to get

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here.

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Her flights were canceled.

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Do the government shut down.

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So Erin will be covering all of these and Erin, if you want to make your way to the podium,

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this is a, these are the studies that the council had approved in this, or the previous fiscal

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years budget.

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but they were awarded April 14th, 2025 and so Matrix has completed both of these final

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reports and so Aaron's going to give you all just a high level overview of some of their

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recommendations and then you'll receive the report tonight so you can have it in detail.

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A lot of their recommendations are operational in nature so we'll be looking at those but

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I feel free to ask any questions of course following his presentation that you might have.

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Aaron, go ahead.

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Thank you, Ms. Hardman.

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Aaron Bagley, a major consulting group.

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As Paula said, my colleague, our fleet practice lead, Kate Venio cannot make it here due to air traffic control shortages.

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So she sends her regards.

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So I will present on both the fleet study and the permitting efficiency audits.

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and we'll start with the Fleet Study,

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and certainly be available for any questions.

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You have on both studies as part of this.

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And as you recall, these are operational efficiency studies

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where folks are on the Fleet Audit

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and the Permitting Study so far.

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So just a quick overview of really what the goals

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of the studies were, is really to optimize processes

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and approach, and that was both internal processes,

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primarily on the Fleet side of things,

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But on the permitting site also the external processes and how you engage with the public to develop the community and residents within North Richland Hills.

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Also looking at improving both internal and external customer service components of this obviously fleet is an internal services fund where permitting is both internal and external facing with the public and also looking at enhancing operational efficiencies are the three broad strokes that really focus on as part of these two studies and engagements.

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As we mentioned, Fleet Services study looking at your internal fleet services as a recent

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transition to the public worst department, some best practices and benchmarking, sorry,

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I'm sure I'm going to speak today, part of those services also looking at acquisition,

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replacement, maintenance, approaches, technology, utilization, et cetera.

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On the permitting side of things, current state, process, diagramming, we did have some external

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customer survey and some focus group conversations, focus groups conversations were a little bit

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lighter than the customer service feedback. We did invest practices in comparative assessment

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and then looked at your technology processes, customer service and operations and thirdly,

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we're also doing the information technology efficiency audit, which was started a little

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bit later. So transitioning the focus on the fleet service is operational audit component

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of this. This is our fleet team. We had separate teams that worked on the fleet team.

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Catherine, if you know, leads our fleet practice over 35 years of experience.

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She's supplemented by Ruth Alson, who was a former fleet manager in City of Cincinnati for

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about 30 years and then David Branch is part of our team as well.

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This is our dedicated fleet team and this is what they primarily focused on.

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So a separate team for the fleet component and the permitting team because I led the permitting

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side of the study.

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And so really just an overview of the fleet services study is an comprehensive operational efficiency study of your fleet services looking at the governance, your procurement practices, utilization, fleet utilization, equipment and asset utilization, your maintenance practices, your maintenance approach, and technology, organizational structure needs, and also looking deep dive into some of your policies that you have governing your fleet operations for this. So the study really focused on streamlining and optimating,

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optimizing your fleet processes, improving customer services, and improving

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efficiencies from operational perspective with that. This is really an overview of

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our task plan. We start every project all by doing due diligence and learning

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about your organization. Our fleet team was here on site back in May for about

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three days meeting with the fleet main esteem meeting with city management to

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to understand about the organization.

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We did extensive data collection and analysis with this

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and developed a current state profile

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of the fleet operations for the city.

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We compared the fleet operations

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to industry best practice

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and this is through the North American Fleet Association

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and the American Public Works Association.

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Both of those have a very strong

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and robust set of best management practices

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for the industry with that.

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As I mentioned earlier, we also did a site visit back in May.

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I interviewed a lot of the staff within the fleet maintenance

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team, towards your facilities, look how they impacted your operations.

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Both at the fire fleet maintenance shop, but also the shop across the street that services

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are rest of the city organization.

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Also some benchmarking, comparison to award-winning organizations through best practices, but also

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a couple of North Texas communities as well.

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And we're here to present the final report and implementation plan to guide some recommendations.

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I think a total of 28 recommendations were made as part of the fleet study and many

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of which have already implementation has started as part of this engagement.

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As some of the key findings that our team found was to move to public works as viewed as

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a positive by staff and their customers.

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There's been a different approach to providing these services and some improvement with this.

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The availability of data to really guide some of the future decision making is lacking.

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There's a lack of historic data and some data points there that could be very beneficial

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to really proactively lead to the department, but also some policies that this city council

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could make with that.

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There's also some opportunity for increased centralization between the fire and fleet

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components of that to increase flexibility for staffing needs, but also maintain and provide

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better levels of service.

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I really looking at your fleet.

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We looked at your fleet inventory.

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or you have 441 assets.

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That's not just fire trucks and police vehicles

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and building inspectored vehicles.

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You know, that includes dump trucks and public works

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and trailers and mobile units and dump trucks

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and tractors and lawn mowers.

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Your average age is 8.7 years for all your fleet assets.

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A little bit higher than industry average.

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And so we'll talk about that a little bit more with that.

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And you've got some technology systems in place

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and you're actually testing some systems

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that could be very impactful to efficiency of operations moving forward.

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We bucketed our recommendations into six buckets, governance, procurement, utilization, maintenance, staffing, and technology.

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These are the summary of some of the points I want to talk about here in the next few minutes.

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But these are the six buckets that we dropped the recommendations in and focused our analysis around.

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These are the key areas that we found to dig a little bit deeper and make, like I said,

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28 recommendations for focusing on the governance side of things.

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This is really the administration of your fleet operations and the need to create a fleet

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steering committee, having department representatives to really help guide fleet operations, to guide

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that replacement plan, to guide that utilization on components that you need to dive in to make

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sure that you're doing what you need to do, to be more proactive and have the end users

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provide feedback back to the fleet team to say, hey, we're having these issues.

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This committee's perfect, you know, for each department to have a central point of contact in their department,

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to go to and to feed that into the larger group to provide enhanced service and efficiencies,

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whether that's securing a new vehicles or maintaining the assets you've already purchased.

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Also, annual conducting of internal customer surveys to get that feedback of what's going well,

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where there might be some opportunities for improvement.

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And then finally, there's opportunity to update several fleet policies around fleet policy

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manual, driver's handbook and a couple other areas that are teamed over and to really tighten

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up some of those standard operating procedures for consistency in how the fleet is governed

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and how the operations are governed.

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On the procurement side, we do make the recommendation to develop a 10-year replacement plan.

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These are assets just like your personal vehicle.

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Local, on that many of you probably drove to get here today, you know, so depreciating asset. When you have to buy new equipment, new vehicles, it is costly. So a 10 year replacement plan is industry norm for this to have that due diligence to say, hey, in three years, we need to get a fire apparatus. We need to replace one of our fire engines or we've got six patrol cars that are rolling off the line near end of life or we can maximize the return on selling those assets with that.

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So developing that tenure replacement plan is a critical strategy to really think about the finances

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In place and where you need to go because we all know

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2020 there was a shortage of vehicles around. I'm sure it impacted your team as well

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with that so you maybe

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Didn't replace the minion 2020 but 21 22 so

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You've got some grouping of vehicles and those and you want to be proactive in providing the funding for your vehicles replacing at the

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the opportune time to get the best, the most money back out of some of these assets that

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you have, and then to also be good stewards of the financial resources of the city. Also adopt

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the policy of key for key replacement as well for your, your keys and how you do that and really

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looking at your fleet and the opportune times to replace on these components. Part of that

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replacement plan utilization is, is important. There needs to be a utilization policy looking at

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those assets. Some assets like patrol vehicles, they're driven a lot more than some pool vehicles

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that are for administrative staff or IT staff or maybe go into a conference or something

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like that. There's much different utilization around that and you need to take an annual

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look at your utilization of your assets to see, do we need to keep this asset? I would say

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a low mileage dump truck is one thing. You're not going to replace a dump truck or get rid of

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a dump truck because it's only driven 500 miles a year. But if you've got an asset that's

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a sedan that is only driven 500 miles in a year and over four years it's only driven

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2500 miles do you really need to keep that asset. And so that's where you need to do these

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annual utilization reviews to see which assets you need to keep on the books and maintain

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and replace eventually in which ones might be not used as much and you might be able to turn

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them over, or it might not be utilized in this, but if we transition this to Dan to a pick-up truck

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then it might provide more functionality for that department.

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On the maintenance side of things,

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there's policy and procedure related components here and force pre-trip inspections looking at

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that to make sure that policy is in place. So you don't have an asset, it's got a flat tire and somebody

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drives five miles down the road and realize you have that. You want to have some consistency and

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enforcement of those inspections and policies around them.

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Another area that our team noticed was a backlog and really upfitting vehicles such as your patrol vehicles getting them fitted in-house.

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We do make some recommendations to minimize in-house upfitting so you don't have that backlog.

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So you don't have a new asset that is sitting to wait several weeks to be upfitted before it can go out on the road with that.

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And then we also make the recommendation to centralize the fire and fleet maintenance teams into a single team that works more

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cohesively and collaborates together as part of that single operational unit.

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When it comes to the staffing levels, we did look at the, there's a pretty comprehensive analysis.

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We get to vehicle equivalency units based on the type of unit and the number of hours of maintenance that needs in the year

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and start building this staffing model with this,

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and we do make the recommendation to reallocate several

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of the positions to different classifications

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for a total of seven mechanics that you need

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to maintain the assets that you currently own

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and responsible for maintaining at this point,

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and continue to encourage staff to receive training

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and certifications to continue to be a larger asset

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to the city, but also for their professional growth

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and development as well.

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And technology, we do make a recommendation

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to enhance the functionalities of your fleet management information system, the FMIS,

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on that you have there some functionalities that are missing as part of that system,

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and to work towards implementing some of those best practices out there.

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To get some of that data we talked about that is missing earlier.

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We also make a recommendation to implement telematics as part of this,

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and I think there is a test scenario going on right now with a system or two out there about telematics.

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IntelliMatics really gives you a lot of that data and details that the fleet team needs

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to look at it, you know, how long are cars idling, you know, or staff maybe driving

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too fast or going over to speed limit against policy, are they, cars vehicles being used

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in the way that they need to be used, you get to track a lot of that information about your

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vehicle, the usage, the maintenance, and telematics even has alerts now when it says, hey, we're

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past the old mile, the mileage to do the oil change and have that capability if we

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minus to get a report of that.

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So they can ping the right department director and say, hey, we've got two vehicles that need

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to have an oil change, or a PM, prevent a maintenance for them to bring it in. And also

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create a reporting matrix, a dashboard with a lot of this information that we collected

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from the new fleet management information system or the telematic systems. Integrated

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into that, both for fleet maintenance team itself, but also the department has to see some

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of the information on fleet utilization and usage as part of that.

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So there were 28 total

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recommendations that we made and for each of the recommendations you'll see in a report

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there's implementation plan associated with these recommendations, timeline for implementation

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and a general cost associated with this.

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And so we do provide this prioritization component in the report with some dates on it also understand

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that the team has actually already started implementing several of these recommendations to date and

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are working diligently towards this and started well before we got to the draft report stage

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about a month ago. So a couple of components here, Institute of Fleet

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Steering Committee with quarterly schedule. This will promote a lot more efficient

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decision-making on vehicle replacement resolution of maintenance issues, other

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components that are needed with that, and that gives a group buy-in effort versus

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having the fleet team, the fleet supervisor, making those decisions in a vacuum.

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You'll soon create a formal preventive maintenance program for trailers and

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small equipment that doesn't really exist now while there's not a large burden

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and all that. You never want to have staff go up and hook to a trailer and has a flat tire

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because it hadn't been moved in six months with that. Enhanced the safety, prevents failures,

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reduces risk management, and also prolongs the life of these assets for you. And then also

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communicate benefits of pursuing ASC or the lecture vehicle tech certifications to your technicians.

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Surgeon mechanics are staying up to date with technology, with maintenance activities,

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and the gain skills that benefit the city.

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If you provide that professional development component of that,

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it could help maintain and retain employees

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which mechanics are just like every other component

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of the local government.

224
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It's hard to recruit and retain employees with this,

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particularly when there's a shortage of those skill laborers

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out there in the market.

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Dealerships will pluck them up very quickly

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for a lot of different reasons.

229
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So any questions on the fleet study?

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We don't have any questions or comments.

231
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Just mayor if I might.

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I'll just mention a few of the things in the fleet area that they've already initiated

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or already started.

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I'll start with district.

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You might remember that, oh gosh, I can't remember when it was that we put fleet under public

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work.

237
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So fleet used to be a separate department.

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And I guess in the last year, year and a half, we put that as a division under public works.

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So that's what they're referring to in the study about these customers are internal

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and they like the move to public works.

241
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So one of the things that some of the things already in the works is working on those policy

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updates, doing a draft vehicle use and operator policy, we're implementing the pre-trip inspections,

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we're implementing the key for key vehicle replacement policy.

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We're also working on several things in the procurement and utilization area, scheduling

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department follow-up meetings, asset utilization questionnaire to make sure we have a handle

246
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on what's being utilized, what's not, and what are those things that we're not, we might

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be able to eliminate from the fleet or create a pool from.

248
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Also, the difference between, we do allow some take home vehicles, so we're working on

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to clarify our policy around that.

250
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And then the vehicle replacement plan that he referred to, we do have a vehicle replacement

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plan.

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However, over the years, it hasn't necessarily incorporated all of the vehicles in our fleet,

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so we're working on that.

254
00:19:10,920 --> 00:19:25,060
And we're also taking a look at it from the perspective of, you know, just because it's ten years old, five years old, whatever, ten doesn't need to be replaced on a piece of equipment that's not utilized that often.

255
00:19:25,220 --> 00:19:32,260
So those types of things. And then technology, you'll see some of those requests come through in next year's budget requests.

256
00:19:32,260 --> 00:19:55,040
There is a lot of, this division in particular has not utilized technology hardly at all, and there are lots and lots of fleet maintenance technologies and softwares that could assist us in being more efficient with maintenance and repairs and those types of things and also knowledge of the utilization.

257
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So those are the types of things that are already in the works and again you'll see some of these recommendations.

258
00:20:00,000 --> 00:20:27,080
Conditions come forward in the budget and in the budget process. We have not shared the final reports with the departments yet. We'll be doing that later this week. We wanted to present the council with an overview of the studies first, and then later this week, I'll meet with the fleet division and then also the permits and inspections division to go over in a little bit more detail some of the recommendations that are being made and the things that we're looking at. Thank you, Cohen.

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00:20:27,080 --> 00:20:37,540
Hey, Paulette. You know, as mentioned, having seven mechanics and the certifications, we have a list of the different certifications that are required, and we want an X percentage to be diesel certified into whatever.

260
00:20:40,480 --> 00:20:48,580
Right, so I want to clarify obviously the ones our mechanics are certified mechanics, but those are types of things that we'll be looking at in the study.

261
00:20:48,760 --> 00:20:53,920
What they've recommended is keeping up with certifications that are kind of best practices and new certifications.

262
00:20:53,920 --> 00:21:01,460
I'll say at this time, we don't necessarily have a list of those certifications that would

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00:21:01,460 --> 00:21:01,920
be needed.

264
00:21:02,760 --> 00:21:08,760
We're going to look at that and some have other certifications and some don't, but anyway,

265
00:21:08,920 --> 00:21:13,880
so that is an area that we need to handle on and understand what certifications we need

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that would be beneficial to our fleet.

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00:21:18,920 --> 00:21:23,360
Are we fully staffed with mechanics that said seven is the recommendation that we have seven?

268
00:21:23,360 --> 00:21:28,880
Yes, we are fully staffed. I think the recommendation there is more re-reallocating the workload or

269
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Reallocating some of the staff to make sure that we can handle the existing workload the other thing that we'll be looking at in as a part of that recommendation as the possibility of

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outsourcing

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I think that

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What we kind of took away from this study is maybe we've been operating a little too lean in terms of our mechanic shop

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Knowing that we likely will not be in a position to add mechanics, to add positions and it's

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going to be about reallocating the work and also looking at areas that might be able to

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be outsourced.

276
00:22:00,240 --> 00:22:04,380
And was there a recommendation about putting fleet and fire under the same?

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00:22:05,120 --> 00:22:07,500
So right now we have separate fire mechanics.

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00:22:08,300 --> 00:22:15,540
So that allocation would be looked at in terms of, you know, the recommendation was to bring

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00:22:15,540 --> 00:22:21,740
them all together as one mechanics division that works on everything and so part of that

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would be what we'd look at in terms of the reallocation as well.

281
00:22:25,140 --> 00:22:28,900
And the 3.8 overall rating was on a five point scale which

282
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is a decent, right?

283
00:22:32,220 --> 00:22:32,340
Yeah.

284
00:22:34,240 --> 00:22:34,800
Yeah, that's good.

285
00:22:35,640 --> 00:22:36,700
It's a B, I guess.

286
00:22:40,020 --> 00:22:40,580
I see.

287
00:22:40,740 --> 00:22:42,080
I don't know what's the grade left out.

288
00:22:42,280 --> 00:22:43,360
I don't know.

289
00:22:43,480 --> 00:22:43,960
What's the range?

290
00:22:44,780 --> 00:22:44,800
Yeah.

291
00:22:44,860 --> 00:22:46,760
I don't know any more because I know the scale are.

292
00:22:46,960 --> 00:22:48,060
They don't make any sense anymore.

293
00:22:48,060 --> 00:22:48,340
Yeah.

294
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A lot simpler.

295
00:22:49,420 --> 00:22:49,620
Okay.

296
00:22:49,820 --> 00:22:50,060
Thank you.

297
00:22:50,280 --> 00:22:50,500
Yeah.

298
00:22:50,900 --> 00:22:52,880
I had a question about electric vehicles.

299
00:22:53,080 --> 00:22:59,980
Obviously, there's not an electric fire truck or dump truck, but is it now becoming more practical

300
00:23:00,680 --> 00:23:04,720
to consider electric vehicles, maybe even the police fleet?

301
00:23:05,020 --> 00:23:09,040
And the reason I bring that up is I've got an electric vehicle, had it for five years.

302
00:23:09,800 --> 00:23:13,840
The big difference in cost, not only fuel, but maintenance is almost zero.

303
00:23:13,840 --> 00:23:20,840
So is that becoming practical to use or to look at electric vehicles for such services?

304
00:23:22,040 --> 00:23:24,200
Certainly, looking at that and you're correct.

305
00:23:24,380 --> 00:23:35,040
When you look at an electric vehicle, the maintenance, I'm going to say the maintenance hours associated with that vehicle are much lower than an internal combustible engine, a gas or diesel engine with that.

306
00:23:35,460 --> 00:23:43,000
There is some preventive maintenance savings in that because you're not obviously changing all, but you're still replacing the tires, upgrading the brakes.

307
00:23:43,000 --> 00:23:47,940
for place in windshield wipers, et cetera. But there is less parts in there. And so they are

308
00:23:47,940 --> 00:23:54,240
more efficient from that standpoint because there is less work per unit associated with that.

309
00:23:54,380 --> 00:24:00,200
We are seeing more government fleets increase electric vehicle or other alternative fuels out there.

310
00:24:00,340 --> 00:24:04,760
That technology continues to evolve. And so we're seeing where it is more sustainable.

311
00:24:05,360 --> 00:24:10,740
As you mentioned, you know, sometimes some vehicles like a patrol vehicle might not be a great candidate

312
00:24:10,740 --> 00:24:16,980
to be replaced because they run 24-7 hard to bring them down and to charge them with that.

313
00:24:17,340 --> 00:24:23,720
There are electric fire apparatus out there. They are very expensive, but you also have to look

314
00:24:23,720 --> 00:24:30,160
at the cost and the functionality of that as well. With that technology is just starting to emerge

315
00:24:30,160 --> 00:24:35,520
on the heavy equipment side of things, a fire apparatus where, as you mentioned, you've had a

316
00:24:35,520 --> 00:24:41,160
Let your vehicle yourself probably a sedan for five years so that technology is a little more known on with that

317
00:24:41,160 --> 00:24:51,600
It does require different skill set and for your mechanics to maintain that but also the infrastructure is needed for electric vehicles for here at City Hall at your

318
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Fleet yard on with that and as you start looking at that there are different requirements and infrastructure and sometimes that cost of

319
00:25:00,000 --> 00:25:25,620
We're here to entry for that if you have to upgrade your yard to be able to charge more vehicles as part of that. So as something to keep in mind, if you were to make that transition dead, yes, electric vehicles, maybe not much more upfront, but how many hundreds of thousands, not millions of dollars, may you have to input an infrastructure side to have the site ready to be able to charge 15 or 20 vehicles here overnight, every night of the week.

320
00:25:25,620 --> 00:25:25,780
Thank you.

321
00:25:26,020 --> 00:25:26,140
All right.

322
00:25:26,360 --> 00:25:26,960
Thank you.

323
00:25:27,520 --> 00:25:28,280
Good question.

324
00:25:28,920 --> 00:25:29,520
Anybody else?

325
00:25:30,880 --> 00:25:31,840
So, a couple of things.

326
00:25:32,260 --> 00:25:35,920
So, when you do the final report, which we'll give us, you're going to give us the bitch

327
00:25:35,920 --> 00:25:40,740
marking, the best practices, the best in class, whatever it is in some of the data, so we can

328
00:25:40,740 --> 00:25:41,540
look at all of it.

329
00:25:41,940 --> 00:25:45,120
I got a lot of questions that are rolling around in my head.

330
00:25:46,480 --> 00:25:52,500
The other is, if I look at, when you say 8.7 and I realize there's trailers in that and

331
00:25:52,500 --> 00:25:55,560
some other things, and you say a 10-year replacement,

332
00:25:55,920 --> 00:25:59,800
that means we're 3.7 years past a 10-year replacement plan,

333
00:26:00,620 --> 00:26:01,720
just based on the average,

334
00:26:01,760 --> 00:26:03,240
because you'd have an average of five years

335
00:26:03,240 --> 00:26:04,680
if you had a 10-year replacement, right?

336
00:26:05,020 --> 00:26:05,640
Many news stories.

337
00:26:06,340 --> 00:26:08,640
It is a 10-year replacement and some assets

338
00:26:08,640 --> 00:26:11,060
will replace multiple times in 10 years.

339
00:26:11,180 --> 00:26:12,180
When you look at patrol cars,

340
00:26:12,600 --> 00:26:14,500
typically that's a 3-to-5-year replacement cycle.

341
00:26:14,660 --> 00:26:16,680
So some of those vehicles might be replaced

342
00:26:16,680 --> 00:26:20,040
twice in a 10-year plan, where a trailer you buy once,

343
00:26:20,300 --> 00:26:21,200
it's gonna get you 20 years.

344
00:26:21,780 --> 00:26:28,040
our fire apparatus that's typically a 10 to 12 year turnover on those okay so

345
00:26:28,040 --> 00:26:36,990
do you break that out by asset class we did not include a replacement plant

346
00:26:36,990 --> 00:26:43,030
in here but I think there is some information in the report to talk about some

347
00:26:43,030 --> 00:26:46,230
of that to provide some guidance and 100 percent sure on that but I do see a

348
00:26:46,230 --> 00:26:51,850
life cycle table here on page 67 report that you will get that talks about

349
00:26:51,850 --> 00:26:57,410
a lot of life cycle years, life cycle miles, and even trailer, you know, 20 years life cycle,

350
00:26:57,570 --> 00:26:59,690
life cycle miles, not applicable with that.

351
00:27:00,030 --> 00:27:02,030
And then what our average is in each of those classes.

352
00:27:02,790 --> 00:27:06,330
Because it implies there's more money to be spent than less money to be spent.

353
00:27:06,430 --> 00:27:08,230
I'm just trying to, I'm trying to thank money here.

354
00:27:08,650 --> 00:27:12,830
So we don't have a replacement plan in here for your physical assets itself.

355
00:27:13,130 --> 00:27:16,630
But we do provide some guidance on when you should replace our policy.

356
00:27:16,630 --> 00:27:24,030
Okay, and then I believe like the telematics is what they use for a lot in the long haul trucker stuff, right?

357
00:27:24,250 --> 00:27:25,650
Yeah, okay, that's what I thought.

358
00:27:26,190 --> 00:27:28,490
Yeah, you think from GPS, how long have you been going?

359
00:27:28,690 --> 00:27:34,910
GPS, how long has been Adeland, you know, if Aaron Adels is his work truck for an hour before he starts his day,

360
00:27:35,210 --> 00:27:40,750
you're going to get that and you come and have a conversation with me where my colleague might just go out there and crank it up, jump right in.

361
00:27:41,690 --> 00:27:43,310
And define the word up fitting.

362
00:27:43,890 --> 00:27:52,030
A fitting is where you take a patrol vehicle for police, and where you customize and put light bars on it, the North-Western Hills decals,

363
00:27:52,830 --> 00:27:57,870
you know, some moment, depending on what you're buying to have the seats in the back and the cages are already in.

364
00:27:58,190 --> 00:28:03,290
Sometimes they don't, your patrol officers have certain features and functionalities that they like.

365
00:28:03,410 --> 00:28:10,090
The radio systems included in that with that someone maybe, you know, a sergeant maybe has a different setup than a patrol officer does

366
00:28:10,090 --> 00:28:12,010
because they have different equipment needs with that.

367
00:28:12,010 --> 00:28:14,790
So, upfitting is taking the base patrol vehicle.

368
00:28:15,070 --> 00:28:19,050
I think it's a Tahoe here, upfitting it to North Regional Hill standards, putting your

369
00:28:19,050 --> 00:28:23,070
light bars on it if it's not on there, putting in your radio systems, putting your decals,

370
00:28:23,250 --> 00:28:24,250
putting the boxes in the back.

371
00:28:24,870 --> 00:28:28,570
You know, custom, I don't want to say customizing it, but essentially customizing it

372
00:28:28,570 --> 00:28:29,850
onto what you need.

373
00:28:29,970 --> 00:28:34,390
So, it's really upfitting a vehicle to be used for your patrol department, even sometimes

374
00:28:34,390 --> 00:28:37,170
public works, you've got some radios in those or fire department as well.

375
00:28:37,170 --> 00:28:41,890
And then you have to strip them back down before you sell them as well.

376
00:28:42,470 --> 00:28:47,150
Okay, then my last comment is, I know that most of the dealerships around here,

377
00:28:49,010 --> 00:28:54,430
they actually, in turn, they pull kids from the Bechtle that are mechanics.

378
00:28:54,910 --> 00:28:57,550
And they'll do, if they want to think in terms of an intern to have one,

379
00:28:58,050 --> 00:29:01,510
coming through, you might see about how we can work with them.

380
00:29:01,650 --> 00:29:05,650
Because I know they have a 5-star Ford certainly is lousy with them.

381
00:29:05,650 --> 00:29:16,850
And so it's an automation, they get a lot of the kids from back to old, they'll do the mechanic stuff, and they're really up to date on their set, and they all have a job right when they graduate high school, making good money, too, by the way.

382
00:29:18,290 --> 00:29:18,850
Thank you.

383
00:29:19,690 --> 00:29:22,570
So the reports, like I said, will send them out to you tonight.

384
00:29:22,850 --> 00:29:26,050
Those reports are 100 or so pages each.

385
00:29:26,610 --> 00:29:29,530
So they're going to include a lot of detail of their recommendations.

386
00:29:30,050 --> 00:29:32,910
Again, on things like replacement plans, they don't give us a plan.

387
00:29:32,910 --> 00:29:37,070
And they're making recommendations and given, like you said, some of those best practices,

388
00:29:37,410 --> 00:29:42,570
some of those industry norms or even, you know, new things to look at.

389
00:29:42,970 --> 00:29:50,270
So, so happy reading once you get them, they are like I say, 100 or so pages each one of them.

390
00:29:50,470 --> 00:29:54,770
So, the other thing I was going to say on the mechanics, that is an area where we have a lot of turnover.

391
00:29:55,470 --> 00:29:59,190
And a lot of it is because what Erin mentioned is the pay.

392
00:29:59,190 --> 00:29:59,890
We can't pay.

393
00:30:00,000 --> 00:30:16,640
Okay, what? Four dealerships, the car dealerships, and other private shops can pay, so we do experience a lot of turnover in those positions. But we're hopeful that some of these recommendations can help us retain more. So, anyways.

394
00:30:20,260 --> 00:30:23,020
We'll transition to the permitting study if that's all right.

395
00:30:25,840 --> 00:30:32,580
So I've led the permitting study. I'm a former planning and development director, Alison Brecky, former planning and development director as well.

396
00:30:32,580 --> 00:30:37,820
we were the two lead analysts on this engagement looking at permitting and

397
00:30:37,820 --> 00:30:44,060
permitting is multiple departments. It is drawn in blank. Stephanie, what's your

398
00:30:44,060 --> 00:30:50,040
group up? Community development. But yeah, so it just real quick. So we called it

399
00:30:50,040 --> 00:30:55,380
permitting but really they're looking at permit and building inspections as

400
00:30:55,380 --> 00:30:59,980
well. So those are kind of these are the areas that this is looking at. So

401
00:30:59,980 --> 00:31:06,580
including community development, planning, fire marshes, office, and a little bit of public works engineering as well.

402
00:31:06,760 --> 00:31:12,580
So it was a little more accomplishing of multiple teams that make up that permitting operation in the city,

403
00:31:12,720 --> 00:31:18,220
everything from pre-application to certificate occupancy to open up a grand opening of your business.

404
00:31:18,840 --> 00:31:23,140
We conducted this operational process analysis of the city's permitting approaches,

405
00:31:23,600 --> 00:31:29,020
looking at processes and workflow, technology, utilization, integration both internally,

406
00:31:29,020 --> 00:31:34,580
and externally with your customers, looked at opportunities to improve customer service.

407
00:31:35,120 --> 00:31:40,320
Where can that be enhanced more on the self-service, but also ensuring that you align with

408
00:31:40,320 --> 00:31:45,280
energy press practices with this, but the ultimate goal to provide a predictable and

409
00:31:45,280 --> 00:31:51,240
timely permitting operation and services to the public and to the community that you serve.

410
00:31:51,980 --> 00:31:55,780
One of the biggest things that we have found doing this and dozens of studies across the

411
00:31:55,780 --> 00:32:02,360
country, is the biggest challenge is there's this expectation for service, irrespective

412
00:32:02,360 --> 00:32:05,980
of where it is in government, particularly in permitting, and when you don't meet that,

413
00:32:06,080 --> 00:32:11,920
that is where you, as the elected body, get the complaints at, and so that's why I'm providing

414
00:32:11,920 --> 00:32:17,820
a predictable and timely service is really our ultimate goal here, where you get the service

415
00:32:17,820 --> 00:32:22,660
that you're expecting to get, and to align those resources around that, and so that was really

416
00:32:22,660 --> 00:32:27,540
the point of this permitting efficiency audit was to provide a predictable and timely service

417
00:32:27,940 --> 00:32:30,300
to meet the service level goals of the city.

418
00:32:31,140 --> 00:32:35,200
Our methodology and the permitting side was very similar to the fleet side.

419
00:32:35,320 --> 00:32:41,300
We did a current status profile where we interviewed all the staff included in the permitting process.

420
00:32:42,080 --> 00:32:47,160
Extensive data collection, I think it was about 22 items as part of that list that were provided

421
00:32:47,160 --> 00:32:47,800
to us.

422
00:32:48,120 --> 00:32:52,280
We did our due diligence to understand the current state what is working well, where there

423
00:32:52,280 --> 00:32:55,420
there are some challenges associated with your,

424
00:32:56,000 --> 00:32:57,980
from that perspective, with the current process.

425
00:32:58,340 --> 00:32:59,940
We also did a process mapping exercise.

426
00:33:00,160 --> 00:33:02,260
We set downstairs in one of the conference rooms,

427
00:33:02,740 --> 00:33:04,640
pulled up our screens and started typing out the process

428
00:33:04,640 --> 00:33:06,920
to create process diagrams to see what it is

429
00:33:06,920 --> 00:33:09,420
in today's current state with this

430
00:33:09,420 --> 00:33:11,840
and use those to identify improvement opportunities

431
00:33:11,840 --> 00:33:13,080
whether it's with the process itself,

432
00:33:13,400 --> 00:33:16,040
technology, utilization, timeliness, et cetera.

433
00:33:16,820 --> 00:33:17,940
We did some benchmarking.

434
00:33:18,140 --> 00:33:19,800
We compared to industry best practices.

435
00:33:19,840 --> 00:33:22,000
This is about 60 industry best practices

436
00:33:22,000 --> 00:33:26,800
that we have evolved over the years as part of this and compared your operations,

437
00:33:27,120 --> 00:33:31,120
your processes to these best practices and identify current strings,

438
00:33:31,540 --> 00:33:35,680
but also opportunities for improvement with the existing system.

439
00:33:36,060 --> 00:33:42,540
We also compared you to four other North Texas cities, very similar size and scope of North

440
00:33:42,540 --> 00:33:49,140
Richardson heels on such things as timeliness, structure, and workload with that.

441
00:33:49,140 --> 00:33:54,100
We also had customer input as I mentioned earlier online survey and focus group but recent customers

442
00:33:54,100 --> 00:33:58,440
to get their perspective because as you often hear and you get some complaints and we

443
00:33:58,440 --> 00:34:02,300
dove in to see if there's valid or not to balance out what we're hearing from what staff

444
00:34:02,300 --> 00:34:06,640
is saying on what the process is and really what the customer thinks those processes are.

445
00:34:07,220 --> 00:34:11,500
All of this due diligence really led into an operational analysis where we looked at those

446
00:34:11,500 --> 00:34:17,240
operations, practices, processes, your workload, your performance, your technology and identify

447
00:34:17,240 --> 00:34:22,500
these issues and develop recommendations to address these based on this analysis and findings.

448
00:34:23,400 --> 00:34:27,540
We had this, I was input and then we analyzed it to get to the recommendations and develop

449
00:34:27,540 --> 00:34:34,620
an action plan that identified the recommendations and the impact to the organization, whether it's

450
00:34:34,620 --> 00:34:39,480
efficiency, gain, customer service level with that. You'll see that in the summary of recommendations

451
00:34:41,240 --> 00:34:46,280
before the appendix and a report with that. And here to present the draft and final report as part

452
00:34:46,280 --> 00:34:46,600
part of this.

453
00:34:47,560 --> 00:34:52,000
Some of the key findings that we had as part of the permitting study is you have an online

454
00:34:52,000 --> 00:34:57,640
permitting system with various degrees of utilization by staff and so there's a whole technology

455
00:34:57,640 --> 00:34:59,980
to chapter in our report to talk about the permitting system.

456
00:35:01,820 --> 00:35:25,280
You have a really strong website that has robust data sets and some interactive maps related to development activity, perm any activities here in the city. It's a really good resources out there for that. You have a cross disciplinary development review committee that is in place that really looks at some of those larger applications that are coming in to discuss them and to collaborate on them internally to provide that feedback back to the customer with this.

457
00:35:25,820 --> 00:35:32,060
You do have processing timelines for when application comes in or re-review comes in with that.

458
00:35:32,200 --> 00:35:39,160
You have these timelines. You have adopted them as a city. There are some challenges in meeting those performance goals.

459
00:35:39,700 --> 00:35:46,240
And that's where oftentimes there's complaints come where I talked about earlier, meeting expectations, but you're not meeting those expectations at times.

460
00:35:48,930 --> 00:35:56,350
There are some technology improvements to the permitting software to improve internal processes and efficiencies, but also some of the customer portal as well.

461
00:35:56,790 --> 00:35:57,770
We'll talk about that.

462
00:35:57,850 --> 00:35:59,990
You'll see that in a report, too.

463
00:36:00,470 --> 00:36:02,450
There's an opportunity to enhance customer information

464
00:36:02,450 --> 00:36:04,790
and documentation out there to provide more resources.

465
00:36:05,650 --> 00:36:07,370
But like most of you, most of your customers

466
00:36:07,370 --> 00:36:09,390
are gonna go to the website to take a look

467
00:36:09,390 --> 00:36:11,470
to see what is out there to do their due diligence

468
00:36:11,470 --> 00:36:12,770
before they decide.

469
00:36:13,190 --> 00:36:14,570
Maybe I should call somebody at the city

470
00:36:14,570 --> 00:36:15,790
and see if I really do need a permit

471
00:36:15,790 --> 00:36:17,530
for X, Y or Z with this.

472
00:36:18,250 --> 00:36:21,350
One thing that we did notice that was confirmed

473
00:36:21,350 --> 00:36:23,950
in the survey was there is a strong emphasis

474
00:36:23,950 --> 00:36:31,630
of customer service throughout the departments involved in this, and that was reaffirmed in the customer survey that we had.

475
00:36:31,830 --> 00:36:37,690
The customer survey was very positive with most interactions, but there were also some improvements for offer.

476
00:36:38,190 --> 00:36:41,130
Opportunities for improvement identified as part of that feedback as well.

477
00:36:43,600 --> 00:36:54,560
We broke, in a permitting study, we broke the recommendations down into processes, technology, management, and administration, customer service, and staffing needs with this.

478
00:36:54,560 --> 00:37:00,240
So, some of the process recommendations that we presented in a report were to standardize

479
00:37:00,240 --> 00:37:01,920
review timelines to internal teams.

480
00:37:01,920 --> 00:37:06,300
There was some confusion about really what the timeline is depending on the team and the

481
00:37:06,300 --> 00:37:07,120
team member themselves.

482
00:37:07,320 --> 00:37:09,060
So, some opportunities to standardize this approach.

483
00:37:09,760 --> 00:37:14,120
We also recommended to modify the approach to the development review committee and how that

484
00:37:14,120 --> 00:37:17,480
committee is used internally to be more efficient and effective.

485
00:37:18,100 --> 00:37:23,260
As part of the pre-application process, we made recommendations to change this approach on

486
00:37:23,260 --> 00:37:27,800
some of the criteria where it's maybe required, but also formalizing some of the pre-application

487
00:37:27,800 --> 00:37:30,680
process to provide better and efficient services with that.

488
00:37:31,860 --> 00:37:35,900
Over on the civil plan review side of things, there's not official application for some

489
00:37:35,900 --> 00:37:40,220
of these site plan developments and it's needed, and there's no fee associated with that.

490
00:37:40,500 --> 00:37:44,580
So if you create an application, there should be an adjoining fee with that to formalize

491
00:37:44,580 --> 00:37:50,600
that, to have greater consistency in the review, and to also establish some performance metrics

492
00:37:50,600 --> 00:37:52,660
around that and performance timeline goes.

493
00:37:55,980 --> 00:37:58,640
Other recommendations related to the process,

494
00:37:59,260 --> 00:38:02,100
there's some inconsistency and recent middle of applications.

495
00:38:02,520 --> 00:38:05,140
Some of these are emailed in, staff do allow that.

496
00:38:05,620 --> 00:38:08,220
It's good customer service, but it often gets lost

497
00:38:08,780 --> 00:38:10,840
when the application comes in, if somebody's on vacation,

498
00:38:11,400 --> 00:38:13,540
not checking their email for a week of his email

499
00:38:13,540 --> 00:38:15,840
to an individual, and there's some challenges

500
00:38:15,840 --> 00:38:18,320
with the online portal for some recent middles.

501
00:38:18,840 --> 00:38:21,580
And so you made a recommendation to consistently require

502
00:38:21,580 --> 00:38:28,440
to go through that online permitting portal for a consistency in capturing that data and rerouting it out.

503
00:38:28,960 --> 00:38:32,480
Also the same thing with inspection requests through the permitting software system.

504
00:38:32,960 --> 00:38:36,740
Right now you can call, you can get those, you can go through your online customer portal.

505
00:38:37,480 --> 00:38:44,640
It's a different approach so there's recommendations to consolidate into every inspection request coming through that online portal as well.

506
00:38:45,440 --> 00:38:50,080
There's been some recent efforts to update some codes and standards for the city.

507
00:38:50,080 --> 00:38:53,280
I know some of these have been brought to City Council recently for adoption.

508
00:38:53,740 --> 00:38:56,920
We made some recommendations to continue to update codes and standards.

509
00:38:57,780 --> 00:39:01,700
As part of this, if you've got updated code and standards that align with the prevailing

510
00:39:01,700 --> 00:39:05,700
development practices out there, it streamlines the process.

511
00:39:06,020 --> 00:39:07,240
You're not having to make exceptions.

512
00:39:07,240 --> 00:39:08,640
There's not a lot of interpretation.

513
00:39:09,360 --> 00:39:15,660
And so this is benefits of process for the customer, but also staff and gets, maintains a high

514
00:39:15,660 --> 00:39:20,460
Not a level of review, but also maybe prevent something for having to take multiple rounds

515
00:39:20,460 --> 00:39:21,980
of submissions to get it approved.

516
00:39:22,800 --> 00:39:26,920
So we made a recommendation to continue recent efforts to update your codes and standards

517
00:39:26,920 --> 00:39:28,620
that have been adopted by the city.

518
00:39:29,880 --> 00:39:35,560
Transition into technology, there were a fair amount of recommendations related to technology.

519
00:39:35,980 --> 00:39:41,600
A lot of these are internal facing very niche changes to the EPL system, as it's called

520
00:39:41,600 --> 00:39:46,980
the permitting software system as part of that, such as reducing the number of work flows

521
00:39:46,980 --> 00:39:50,780
and link related permits within that system.

522
00:39:51,000 --> 00:39:53,380
A lot of just work flows are in the system for different types.

523
00:39:53,460 --> 00:39:58,660
I think there's like 148, that's a lot, you need to consolidate that for greater consistency

524
00:39:58,660 --> 00:39:59,900
see for staff but also

525
00:40:00,000 --> 00:40:29,980
We also reduced that when somebody tries to submit something online. Several updates to the customer portal. There's navigation challenges that were noted and our due diligence looking at the system. Staff noted a lot of the frequent complaints that they receive from customers. Customers talked about several things from their perspective. Hasn't screen sharing a couple of times when we have some one-on-one conversations with people with that. As I mentioned earlier, modify approaches for inspection requests. There's some real nuances to how that system works and some inefficiencies with that for both the customer and staff.

526
00:40:29,980 --> 00:40:39,120
and there's some challenges and we want to address that with some changes within the workflows to make that much easier for both the customer and staff.

527
00:40:39,320 --> 00:40:45,060
They're having to navigate a lot of this, get an inspection request, it's not even relevant to what they're really wanting for.

528
00:40:45,480 --> 00:40:58,620
So an inspector shows up and it's classified as rough and plumbing, but that's just something that they pick because it's not a thing they could pick and it was actually a framing inspection, much different approach and thought process related to that.

529
00:40:58,620 --> 00:41:02,660
And then there's also some opportunities for some auto-generated correspondence with

530
00:41:02,660 --> 00:41:05,280
the applicant through the portal and the system itself.

531
00:41:05,980 --> 00:41:10,440
And then we also make the recommendation to improve connectivity between the plan review

532
00:41:10,440 --> 00:41:16,480
software, which is looking at the plan set, and we'll call them Blueprints, Historic Name

533
00:41:16,480 --> 00:41:21,660
for a floor plan, and integrating that system, which is a standalone system into the permitting

534
00:41:21,660 --> 00:41:26,480
software system to link them up to create greater efficiencies for staff on the backend and

535
00:41:26,480 --> 00:41:27,280
the applicant too.

536
00:41:27,280 --> 00:41:36,930
Other recommendations use a permitting software system as a data phase for all development related activities, applications and inspections.

537
00:41:37,670 --> 00:41:50,470
Also the creation standardized performance reports and dashboards, both internal facing for management but also external out there to show some of the good things that are going on related to performance and the workload out there.

538
00:41:50,710 --> 00:41:56,890
There's a lot of things happening, a lot of work going on, a lot of permits being pulled, a lot of applications going on out there.

539
00:41:56,890 --> 00:42:03,170
So dashboards are good for greater transparency, but also monitoring that fluctuation and workload as it changes and

540
00:42:03,170 --> 00:42:09,350
managers can make more decisions in real time to adjust or approach or say, hey, we've had a backlog here of what's going on, what's

541
00:42:09,350 --> 00:42:15,370
happened in the last quarter, why are we're slowing down or why do we increase our performance that

542
00:42:15,370 --> 00:42:21,610
insight is very critical to make decisions on how potential modification and changes moving forward.

543
00:42:21,610 --> 00:42:25,510
All fill staff should be equipped with tablets to be able to pull up those

544
00:42:25,510 --> 00:42:29,790
plan sets and the permit application online on their tablets in the field and they

545
00:42:29,790 --> 00:42:34,870
can also result that inspection pass, fail it immediately and it's automated in

546
00:42:34,870 --> 00:42:40,030
the system where they can be right there with their tablet. Click pass, the customer's

547
00:42:40,030 --> 00:42:43,710
going to receive a notification that they pass their building inspection this

548
00:42:43,710 --> 00:42:46,850
morning that they requested are failed with correction notes as part of that.

549
00:42:47,290 --> 00:42:51,350
So giving staff to be able to do that in real time is important for operational

550
00:42:51,350 --> 00:42:51,990
additional efficiencies.

551
00:42:52,630 --> 00:42:57,510
Also, related to technology and the permitting software system, there's some training opportunities

552
00:42:57,510 --> 00:43:02,310
for staff for both new hires and existing staff as new updates are rolled out as part of

553
00:43:02,310 --> 00:43:03,250
that system with that.

554
00:43:04,010 --> 00:43:07,990
And then finally, we do make the recommendation to establish an internal technology working

555
00:43:07,990 --> 00:43:08,230
group.

556
00:43:08,430 --> 00:43:12,290
Very similar to the fleet side of things, have this working group to work together to work

557
00:43:12,290 --> 00:43:17,630
through the kinks, the bugs, our additional needs for technology to have multiple resources

558
00:43:17,630 --> 00:43:22,050
is looking at that focusing in on that to make some of these changes that we're recommending

559
00:43:22,050 --> 00:43:27,430
as part of this report, but also to be more proactive in the future to really address

560
00:43:27,430 --> 00:43:30,870
these challenges before they come off or make those changes proactively.

561
00:43:33,840 --> 00:43:36,400
The other bucket, as I mentioned, customer service recommendations.

562
00:43:37,060 --> 00:43:43,140
We made the recommendations to establish a virtual one-stop shop web page, a permitting central

563
00:43:43,140 --> 00:43:46,680
web page that has links to pretty much everything you need related to this.

564
00:43:46,680 --> 00:43:53,660
If you walk in this building on the first floor, you go to the development services counter there on the right if you come in over here by the municipal court

565
00:43:53,660 --> 00:43:59,880
You have a one-stop shop essentially in person, but online is fragmented among multiple web pages

566
00:43:59,880 --> 00:44:05,720
And so there's not a one-stop shop if I'm a customer do I need a permit for this? Where do I start?

567
00:44:05,980 --> 00:44:10,580
Do I start in the permitting? Do I start in planning? Do I start in code enforcement? Do I start in utilities?

568
00:44:10,580 --> 00:44:15,500
having a one-stop shop with all the majority information needed out there is

569
00:44:15,500 --> 00:44:20,440
critical for efficiency for the customer and to hopefully bring down the number

570
00:44:20,440 --> 00:44:25,760
of inquiries that somebody might have if they have questions. Another area that

571
00:44:25,760 --> 00:44:29,840
we made a recommendation on is provided development fee calculator online. This is a

572
00:44:29,840 --> 00:44:34,080
gift the customer an estimate of what that potential fee might be if they were to

573
00:44:34,080 --> 00:44:40,560
pull a billing permit. What am I looking at? Is this going to be a $10 fee or is this

574
00:44:40,560 --> 00:44:45,020
this where they can do some of their due diligence based on your fee schedule to get an idea of what

575
00:44:45,020 --> 00:44:51,540
it might cost to submit a permit and receive that permit. Also, focusing on development and

576
00:44:51,540 --> 00:44:55,860
permitting application checklists, providing that information out there to get more complete

577
00:44:55,860 --> 00:44:59,580
applications early on initially. You want to have a complete application.

578
00:45:00,000 --> 00:45:29,980
If it's everything you have, you can get through the process much quicker versus piecemelling it back together, or missing these three things, and then you have to add these additional things there. That slows down the processes, create more choke points, create more challenges. Most of us are probably going to DMV, or we'd gone to the bank, and didn't have a checklist and then show up with everything we needed to establish a power, if we bought a new house, or got a new apartment, or something like that. And so you want to make sure you have everything to go one time at it instead of having to

579
00:45:29,980 --> 00:45:32,020
go back and do it, people get frustrated at that point.

580
00:45:32,640 --> 00:45:37,380
Also, made recommendation to update your public noticing

581
00:45:37,380 --> 00:45:37,760
signs.

582
00:45:38,360 --> 00:45:42,180
Modern technology have QR codes where you can drive by sign,

583
00:45:42,580 --> 00:45:44,880
snap to QR code, go to the development web page.

584
00:45:44,940 --> 00:45:47,840
Having that type of information is critical to provide more

585
00:45:47,840 --> 00:45:50,320
information on what is actually going to happen on this vacant

586
00:45:50,320 --> 00:45:53,040
ladder or what's going to redevelop here with the sign,

587
00:45:53,160 --> 00:45:59,240
provide more information through that sign to be more

588
00:45:59,240 --> 00:46:01,200
proactive essentially with the public.

589
00:46:02,860 --> 00:46:06,040
The other bucket that we had was management and administration recommendations.

590
00:46:07,080 --> 00:46:12,280
We do make recommendation to create a mission statement to unify all development staff to

591
00:46:12,280 --> 00:46:18,120
really focus on the primary focus of their day-to-day responsibilities and how they fit into the

592
00:46:18,120 --> 00:46:19,780
greater good and greater team with that.

593
00:46:20,500 --> 00:46:25,980
Also an internal development leadership committee to enhance collaboration amongst the different

594
00:46:25,980 --> 00:46:26,420
teams.

595
00:46:26,420 --> 00:46:43,300
And to address any challenges to have somebody who's really a point on this, when you have operations that span multiple departments while they're generally co-located all in the same suite, sometimes you're going to have some conflicting challenges on review comments or how do you resolve issues.

596
00:46:43,540 --> 00:46:48,520
So if you have this leadership committee, everybody works together towards that common mission that an interversible point.

597
00:46:48,980 --> 00:46:54,360
And another area that we made a recommendation and was to conduct a user fee study to update

598
00:46:54,360 --> 00:46:57,660
that fee schedule and establish cost recovery goals.

599
00:46:57,960 --> 00:47:02,880
You know, you're providing, you know, police services, that's general fund covering a lot

600
00:47:02,880 --> 00:47:08,840
of the development and permitting functions, you know, as a service that you're providing

601
00:47:08,840 --> 00:47:09,580
because you have to.

602
00:47:09,760 --> 00:47:12,820
But as we call somebody to decide to do something they come in and pull a permit with

603
00:47:12,820 --> 00:47:13,020
that.

604
00:47:13,500 --> 00:47:15,180
You have an updated your fee schedule.

605
00:47:15,180 --> 00:47:21,140
So you updated incrementally, but you haven't really done a deep dive into understanding what's the true calls behind that V-Schedule.

606
00:47:21,280 --> 00:47:25,100
Are we under collecting? Are we over collecting as part of that?

607
00:47:25,580 --> 00:47:28,320
And so you needed to do a deep dive into understanding what the true calls?

608
00:47:28,860 --> 00:47:38,600
How much does it really cost the issue of water heater permit versus a new apartment complex or a new restaurant coming in or a tenant improvement or somebody putting a fence in their backyard?

609
00:47:38,600 --> 00:48:05,460
What does that cost the service and how much of that do you really want to recover as a city is important to look at and updating that user fee schedule as part of that and we met a couple other recommendations around that to make sure that you are meeting those cost recovery goals that the city is established and that you are providing the level of fee that you want to charge for these services that are critical to the public health and safety of the community.

610
00:48:07,090 --> 00:48:12,690
Also, as part of that, there are re-inspection fees and excessive plan review fees.

611
00:48:13,170 --> 00:48:15,550
Plan review shouldn't take eight rounds of review comments.

612
00:48:16,410 --> 00:48:22,930
So as an incentive us, that typically after three plan reviews, that's where an excessive

613
00:48:22,930 --> 00:48:24,770
plan review fee could come in place.

614
00:48:25,390 --> 00:48:31,110
I need to assess these fees to really promote a complete application early on, to get quality

615
00:48:31,110 --> 00:48:32,850
submittals early on.

616
00:48:32,970 --> 00:48:36,590
So I think with re-inspection, if somebody is really egregious and they're just calling

617
00:48:36,590 --> 00:48:41,530
in and hadn't got it completed three or four times and you know Bob's going to do that then you

618
00:48:41,530 --> 00:48:46,090
have that in your toolbox to say hey I'm going to start assessing these reinspection fees

619
00:48:46,090 --> 00:48:52,410
because you're not ready this is a reoccurring offense that's taken art staff away from other

620
00:48:52,410 --> 00:48:56,830
customers who actually have done what they said they were going to do in every question inspection.

621
00:48:57,810 --> 00:49:02,070
As part of the plan review fee currently you have a permitting fee

622
00:49:03,130 --> 00:49:08,670
for a building permit. And that is paid when the building permit is issued.

623
00:49:09,710 --> 00:49:14,410
There are a fair amount of applications that actually come through that are

624
00:49:14,410 --> 00:49:20,270
reviewed once, twice, maybe three times. You say we're ready to issue a building permit,

625
00:49:20,410 --> 00:49:24,310
but nobody comes and gets that building permit. They actually never build that

626
00:49:24,310 --> 00:49:30,990
building. But your staff has spent time reviewing that application. There is

627
00:49:30,990 --> 00:49:35,610
There's another model on that many communities have implemented where they charge a plan review

628
00:49:35,610 --> 00:49:36,430
fee upfront.

629
00:49:37,150 --> 00:49:42,890
They'll recover a cost-tom associated with reviewing that application, generally up to three

630
00:49:42,890 --> 00:49:47,070
times and then the rega, assessor plan review fee jumps in with that.

631
00:49:47,710 --> 00:49:52,430
And then you have a permit fee at the back end when that building permit is issued so your

632
00:49:52,430 --> 00:49:56,330
staff is not providing all the service that never comes or fruition and you never collect

633
00:49:56,330 --> 00:49:57,810
the fees associated with that.

634
00:49:58,150 --> 00:49:59,950
So, we made the recommendation to try.

635
00:50:00,000 --> 00:50:29,220
Transition to a plan review, impermanent fee model, where it requires you to take a permit, review the upfront, to cover this application. This is only like single family homes and commercial development. This is not a water heater. I mean, this water heater is issued automatically over to, over to counter, typically with that pretty quickly. Not subject to a lot of review with that, but for some of these other ones that do require a plan review to establish this model, where you have the plan review fee upfront.

636
00:50:29,760 --> 00:50:34,140
You get through that if you need to have excessive plan review fees, you can tack that on,

637
00:50:34,320 --> 00:50:37,240
but then once the permit is ready to issue to do that.

638
00:50:37,440 --> 00:50:44,740
So you do not have unrecoverable costs associated with a plan review where there is no permit

639
00:50:44,740 --> 00:50:47,080
actually finally issued with that.

640
00:50:48,160 --> 00:50:53,140
And finally, as I mentioned earlier, staff, there are several code changes we make recommendations

641
00:50:53,140 --> 00:50:56,800
here to prove the efficiencies of the permitting process.

642
00:50:56,800 --> 00:51:03,240
That's one of these is transition to a new state law recently to staff approved preliminary and final subdivision plans.

643
00:51:03,760 --> 00:51:07,740
I think you've probably received a few of those here for a cursor review on Cassandra agenda.

644
00:51:08,120 --> 00:51:11,400
That can be reviewed and approved by staff now based on state legislature.

645
00:51:12,080 --> 00:51:15,440
So update your code with that, I think there's some language that's maybe coming with that.

646
00:51:15,900 --> 00:51:24,700
Simplify the table of uses in your development code with that to streamline that effort to consolidate that and to broader categories with that.

647
00:51:24,700 --> 00:51:32,800
And then also to special use permit thresholds and approval process to make some changes with that to focus on a more predictable and efficient process

648
00:51:33,940 --> 00:51:40,460
Or some areas with that so you might be seeing some of these to update your code to make life a little bit more easier for the customer

649
00:51:40,460 --> 00:51:43,860
But also improve the efficiency internally as well

650
00:51:45,280 --> 00:51:48,600
So with that I'll turn it over to the questions of the questions

651
00:51:48,600 --> 00:51:48,760
Questions?

652
00:51:49,260 --> 00:51:49,760
Go on.

653
00:51:52,560 --> 00:51:56,380
Who makes up the Development Review Committee?

654
00:51:58,800 --> 00:52:03,900
So it's a staff internal development review committee, and it's got representatives from

655
00:52:03,900 --> 00:52:04,780
various departments.

656
00:52:05,020 --> 00:52:11,700
So you've got police, fire, obviously planning, engineering, the building officials part

657
00:52:11,700 --> 00:52:21,200
of that, parks and recreation is part of that kind of, any fire, or you said that, any department

658
00:52:21,200 --> 00:52:30,800
that needs to see it from a standpoint of not just a plan review, but how does it impact public safety, fire response, that kind of thing.

659
00:52:31,100 --> 00:52:48,580
Would it make sense to maybe bring some people in the community who work in certain areas to be part of that, or would that be a different committee that I'm just thinking about contractors or real estate folks, people who maybe know the industry to kind of help bounce things off of.

660
00:52:49,320 --> 00:52:54,240
Now, we, we, it almost was a bad discharge recommendation, there were a lot of committees suggested in there.

661
00:52:54,420 --> 00:52:54,960
I would just say.

662
00:52:54,960 --> 00:52:56,040
No, yeah, there's a lot of committees.

663
00:52:56,260 --> 00:52:57,560
Maybe, maybe you put them on one of those.

664
00:52:57,740 --> 00:53:02,400
Well, the thing is, is that's kind of what you're planning and zoning committee is for.

665
00:53:03,100 --> 00:53:04,760
That's, that's who that's made up of.

666
00:53:04,960 --> 00:53:11,780
So, the staff, internal committee is really just to look at it from the standpoint of does it comply with our ordinances?

667
00:53:12,100 --> 00:53:17,560
Does it meet our long range comprehensive plan, not just for land use, but for parks and rec.

668
00:53:17,560 --> 00:53:23,460
And those types of things, they're given that type of input and getting those comments back to the applicant.

669
00:53:24,120 --> 00:53:28,060
And then it's the P and Z that kind of serves that function that you're talking about.

670
00:53:28,820 --> 00:53:33,520
I'm understanding the recommendations that they've made in this report for the committees.

671
00:53:33,520 --> 00:53:37,200
They're really staff committees to improve the process.

672
00:53:37,200 --> 00:53:43,140
Okay, and I think I understand and we've obviously talked about this the

673
00:53:44,300 --> 00:53:49,500
People apply online and then you get emails and you got to connect the dots there

674
00:53:49,500 --> 00:53:56,060
Is the recommendation to force people back to the portal to do that so that it all gets tracked in one place?

675
00:53:56,220 --> 00:54:02,160
That is correct all initial applications and recent middle should go through that online customer portal

676
00:54:02,160 --> 00:54:05,520
through that where you're not circumventing it or anything like that.

677
00:54:05,520 --> 00:54:09,540
We dealt with contractors who I was sure would tell me they were doing one thing but

678
00:54:09,540 --> 00:54:12,080
we're actually doing another thing and they weren't connecting the dots there.

679
00:54:12,980 --> 00:54:17,780
Is there last question which I know that makes tracking easier, right?

680
00:54:18,020 --> 00:54:20,680
Because then do you know when it's, you know, when it's dating?

681
00:54:22,420 --> 00:54:26,660
One of the things I've noticed I oversee risk management for the company I work for which

682
00:54:26,660 --> 00:54:30,660
you can fill my risk management, you can fill a thimble with my risk management knowledge,

683
00:54:30,660 --> 00:54:34,860
but it's my responsibility. I've noticed that when we submit certificates of

684
00:54:34,860 --> 00:54:39,980
insurance, a lot of them are being reviewed immediately by AI. Is there any AI

685
00:54:39,980 --> 00:54:43,660
technology? I don't know it's coming, but is there any AI technology on some of

686
00:54:43,660 --> 00:54:48,300
this planned review and permitting that will be either here or now or somewhere in

687
00:54:48,300 --> 00:54:54,140
the near future? Yes AI can be a game changer like it is in many areas when it comes

688
00:54:54,140 --> 00:54:59,620
to the permitting process where it has seen the greatest emphasis so far.

689
00:55:00,000 --> 00:55:29,920
Is completeness check? Having that checklist, identifying what is needed as part of that and then filtering that through AI to say, hey, you've got 17 out of 19 requirements on this or you're missing the site plan or the engineering plan or utility plan as part of this plan set. And so if you reject that automatically. That is an area that we see where completeness check for a new single-family home, you might take two minutes to do that where AI can run in 10 seconds and it can flag it or say it's good. And then you have the human review.

690
00:55:29,920 --> 00:55:35,380
with that. Also, other areas where AI is prevailing, you're starting to see more and

691
00:55:35,380 --> 00:55:40,480
more of it is on the building plan review itself. Looking at the structural of that

692
00:55:40,480 --> 00:55:45,820
and compliance with the adopted building code and running it through that and just cross

693
00:55:45,820 --> 00:55:51,960
checking it with audits by staff to confirm that yes, this applies with the adopted building

694
00:55:51,960 --> 00:55:57,740
code. And I think there was some recent legislation in Texas that allowed that and I'm trying

695
00:55:57,740 --> 00:56:02,560
planning to think there is a community or county, I think somewhere in central Texas

696
00:56:02,560 --> 00:56:07,740
that actually has AI plan review as part of that it might just be with some of the

697
00:56:07,740 --> 00:56:12,320
trades. I'm not 100% sure. But that is out there. Orange County, Florida is probably

698
00:56:12,320 --> 00:56:16,980
that sort of land of Florida. They have had AI building plan review for almost two years

699
00:56:16,980 --> 00:56:22,460
now. The zoning code of things a little more complex because that is very specific by

700
00:56:22,460 --> 00:56:26,980
communities in Texas is harder with a lot of their plan developments with a lot of the

701
00:56:26,980 --> 00:56:30,260
of divisions that it came in over the years, why don't that's not digitized?

702
00:56:30,340 --> 00:56:33,880
If you talk to zoning staff, that's a little more intensive review with that.

703
00:56:34,060 --> 00:56:37,600
But for the completeness check and the building plan review, those components,

704
00:56:38,060 --> 00:56:40,740
a lot of success in local government for AOP perspective.

705
00:56:44,420 --> 00:56:49,420
You mentioned using the permitting software as a database, I guess you make some changes

706
00:56:49,420 --> 00:56:49,860
on that.

707
00:56:50,600 --> 00:56:52,900
Is that permitting software we currently have?

708
00:56:53,180 --> 00:56:57,240
Is that at the pool, I guess, is it something we built ourselves or is that about the

709
00:56:57,860 --> 00:56:59,120
You make the changes?

710
00:56:59,660 --> 00:57:13,120
You have EPO, which is, I believe, Interga, which is one of the probably three largest companies out there that provide permitting software solutions along with the whole other suite of municipal enterprise software systems out there.

711
00:57:13,560 --> 00:57:22,620
So as a very common system, many of my clients that I've had over the last three to five years have the same system, it's a little more common here in North Texas.

712
00:57:22,620 --> 00:57:29,280
We do see it a lot here. We also see it in California, Florida elsewhere, but it is a one of the the larger companies out there

713
00:57:29,280 --> 00:57:37,520
It has a lot of capabilities and functionalities that are prevailing best practices and it integrates very well with the plan review software as well

714
00:57:37,520 --> 00:57:40,700
And you mentioned that we have a

715
00:57:40,700 --> 00:57:44,260
It's some certain percentage of our plans never get to final

716
00:57:46,760 --> 00:57:50,460
I do not have that information off top over hand

717
00:57:50,460 --> 00:57:55,080
I mean it's not 20% that are getting plan review not going to permit, but it was enough

718
00:57:55,080 --> 00:57:59,140
that it was brought up in multiple conversations with staff and interviews and throughout

719
00:57:59,140 --> 00:58:03,740
this iterative process that we had with the Project Steering Committee that is something

720
00:58:03,740 --> 00:58:09,200
to do and there has been nationally and a lot of our clients.

721
00:58:09,900 --> 00:58:15,380
We see that particularly with the economic uncertainties of the past 12 to 18 months or inflation

722
00:58:15,380 --> 00:58:18,940
We've got a grand idea, well, I can't get financing now or our

723
00:58:18,940 --> 00:58:22,680
interest rates are too high and we'll put it on hold, so people will run it through,

724
00:58:22,900 --> 00:58:28,380
get approval, and then assist, and then permits expire after 180 days of no

725
00:58:28,380 --> 00:58:32,760
activity with that. So, you know, if it's a large project, your staff could be spending

726
00:58:32,760 --> 00:58:37,340
20, 30, 40, 100 hours on some of these large projects. If it's commercial,

727
00:58:37,560 --> 00:58:39,980
no, you don't have a lot of new commercial. You're not building high rises.

728
00:58:40,640 --> 00:58:43,780
Baylor Scott and White's not building a new hospital here necessarily. You're not spending

729
00:58:43,780 --> 00:58:49,940
hundreds of hours with that but 10 projects a month adds up that's a part time

730
00:58:49,940 --> 00:58:53,560
employee. Okay and you also mentioned the timelines and we're not necessarily

731
00:58:53,560 --> 00:58:58,460
meeting those. You do benchmarking as far as kind of other cities around or

732
00:58:58,460 --> 00:59:03,220
the multiplex is that going to be in the correct that it be in the and the 150 page

733
00:59:03,220 --> 00:59:07,280
report that city managers spoke about there's some benchmarking for other

734
00:59:07,280 --> 00:59:11,560
communities and comparative analysis with that with what those established

735
00:59:11,560 --> 00:59:15,900
timelines are obviously we didn't dive into their data to understand if they're meeting

736
00:59:15,900 --> 00:59:21,340
those or not. We were able to take the building permitting data that you have, break it down

737
00:59:21,340 --> 00:59:26,860
by year and break it down by whether or not the due date that was in that software download

738
00:59:27,820 --> 00:59:31,600
and the time that the comments were provided back to see if it matter not. There are some

739
00:59:31,600 --> 00:59:35,660
fluctuations over the last three years on that and we broke it down by different functional

740
00:59:35,660 --> 00:59:39,680
group whether that's residential review or commercial review or fire planning and zoning

741
00:59:39,680 --> 00:59:44,300
engineering with that so that that doubles in the detail and some data tables on

742
00:59:44,300 --> 00:59:47,840
that are in the second chapter of the report that you could take a look at to

743
00:59:47,840 --> 00:59:52,420
see where some teams are you know when they turn around on average for a lot of

744
00:59:52,420 --> 00:59:55,720
things and others are a little bit longer with that so there's some good data in

745
00:59:55,720 --> 00:59:59,780
there to really look at and to dissect that with that but from a adopted

746
01:00:00,000 --> 01:00:29,920
The timeline standpoint, North Richland Hills is generally in line with the four comparative communities that we have. This area's pretty general, some other work we've done. Everybody's around the same performance goals and timelines on that you that have been adopted. It's almost kind of a Metroplex. Everybody's doing around the same thing. Obviously, your individual performance varies. Okay, so we're not missing the mark that we're not best in class either. No, there was a couple of nuances that were that we we noticed, but nothing that was

747
01:00:29,920 --> 01:00:35,980
What are you doing, either this is a well above average or well below average with that.

748
01:00:36,180 --> 01:00:39,600
So you're right in the middle almost of that and lining with your peer communities.

749
01:00:40,200 --> 01:00:41,220
Thank you sir, sir.

750
01:00:41,700 --> 01:00:42,160
Anybody else?

751
01:00:43,040 --> 01:00:46,260
So I know we've had outward facing issues as far as customer.

752
01:00:46,500 --> 01:00:52,680
And the portal has been one of the clunky things in the conversation that people struggling with how to use and stuff.

753
01:00:53,460 --> 01:00:57,920
I know we addressed some of the communication issues so that not only the contractor but

754
01:00:57,920 --> 01:01:02,980
the resident is also getting the communications so that there's no miscommunication

755
01:01:02,980 --> 01:01:07,940
between what the contractor says they may have may not done versus what was really done.

756
01:01:08,400 --> 01:01:09,640
Not that that could happen.

757
01:01:10,760 --> 01:01:16,180
And so I know, but you also talked about the auto-generating of communications.

758
01:01:16,560 --> 01:01:19,760
That's going to be part of that all the time which put in.

759
01:01:20,540 --> 01:01:20,700
Correct.

760
01:01:20,840 --> 01:01:24,360
We made some recommendations on some of those audit communications where if it is completeness

761
01:01:24,360 --> 01:01:28,820
check your staff's not having to go in there and type up an email and say Aaron, you submitted

762
01:01:28,820 --> 01:01:32,460
all your application materials. We deemed it complete. We're going to start our review now.

763
01:01:32,780 --> 01:01:37,240
It can be automatic generated and say your application has been deemed complete. We're accepting

764
01:01:37,240 --> 01:01:42,540
it for review with that or even on the back end when you get all the review comments. You

765
01:01:42,540 --> 01:01:47,000
get them on the plan set or you get a comment letter in the back end of the system. It can

766
01:01:47,000 --> 01:01:51,120
be reviewed for content. Yes, everything's good. There's no conflection between the building

767
01:01:51,120 --> 01:01:54,940
in code and a fire code. We're good to send this comment out. You press a button.

768
01:01:55,720 --> 01:02:00,980
It automatically generates an email to the applicants. Say, hey, your review comments are ready.

769
01:02:01,380 --> 01:02:03,040
Please log into your portal to review them.

770
01:02:03,420 --> 01:02:07,480
There's some manual steps right now that staff are doing with that. And then also,

771
01:02:07,480 --> 01:02:11,020
at least more automatic reporting on the back end where you hear some of those complaints

772
01:02:11,020 --> 01:02:15,100
with that. Staff can easily go in here and say, hey, we sent an email in this state. This state,

773
01:02:15,120 --> 01:02:18,720
this state, we haven't received recent middle. And it's very clear that

774
01:02:19,300 --> 01:02:24,200
Something is a mess hasn't been resummitted or we actually didn't see this one in the queue.

775
01:02:24,460 --> 01:02:27,660
We skipped it as staff for some reason and you could do that due diligence.

776
01:02:28,140 --> 01:02:29,160
Okay, good.

777
01:02:29,520 --> 01:02:38,200
So the other is not only here in just a permit fee but also probably like an application fee on the front end for things that don't make it far, but we spend a lot of time on it.

778
01:02:38,620 --> 01:02:48,520
I think that's where you should focus on the money going there versus everyone paying all citizens paying for someone that's generating work, but not actually getting work product.

779
01:02:48,520 --> 01:02:49,680
because we're not getting to the end.

780
01:02:51,180 --> 01:02:57,780
Just kind of generally say, you did a current state processing map mapping.

781
01:02:58,240 --> 01:03:02,040
Did you do a future state or suggest it on that?

782
01:03:02,200 --> 01:03:07,680
To be, we actually did not do that, most of the recommendations that we made to process

783
01:03:07,680 --> 01:03:10,620
improvement were some of those like recent middle things with that.

784
01:03:10,700 --> 01:03:15,200
It's not something that you could really capture in that process diagram or as a technology

785
01:03:15,200 --> 01:03:15,840
improvement.

786
01:03:15,840 --> 01:03:33,220
So it's so nuanced that those process diagrams did not capture that 2B process as part of that and so we did not create that 2B process diagram for many of for the right for the 8 to 10 processes that we outline as their current state.

787
01:03:33,940 --> 01:03:41,440
So, just kind of overall, because I saw a lot of cost recovery opportunities, basis

788
01:03:41,440 --> 01:03:42,580
cleaves, what you mentioned.

789
01:03:43,800 --> 01:03:50,060
But would you say on these two audits that you've done so far with us, they are kind

790
01:03:50,060 --> 01:03:54,600
of indicative of what you've seen and other ones that you've done as well?

791
01:03:55,200 --> 01:03:57,900
I mean, I know each one is a custom case, right?

792
01:03:58,180 --> 01:04:03,140
And so you see different things, but would you say it's better, worse, where do you

793
01:04:03,140 --> 01:04:13,060
Where do you see it in the spectrum of kind of the outcomes and the suggestions of kind of what you've done before or kind of normal or average on what you've done with reports?

794
01:04:13,640 --> 01:04:17,040
I can't speak to the fleet side because I was not intimately involved in that.

795
01:04:17,240 --> 01:04:23,180
On the permitting side, North Richland Hills, as is, as you have been right now, you're above average, well above average.

796
01:04:23,880 --> 01:04:29,520
A lot of the tweaks said that we make and recommendations we make are more smoothing out the edges,

797
01:04:30,140 --> 01:04:34,180
getting the sandpaper out, working on, refining some of the internal stuff that

798
01:04:34,180 --> 01:04:38,340
workflows within the permitting software system. You have strong performance.

799
01:04:38,880 --> 01:04:42,880
You have a strong team, as I mentioned on one of the points, strong customer

800
01:04:42,880 --> 01:04:49,880
service, that was noted by our team having conversations but also confirmed in the

801
01:04:49,880 --> 01:04:53,780
focus group conversations that customer service out there. Yes, people are gonna

802
01:04:53,780 --> 01:04:58,560
have complaints. A lot of the feedback that we had, very strong, very positive

803
01:04:58,560 --> 01:04:59,680
of overall sentiment.

804
01:05:00,050 --> 01:05:29,810
With the survey analysis. A lot of your stuff is really internal, looking at how can we make the software system better? How can we provide customer service out there? When you start looking at permitting, you have two groups, you have the mom and pops, you have the businesses, you have the homeowners, you have the residents here, who have very little experience with dealing with the city and the regulatory environment versus the developers that deal with this as a full-time job. There are submitting applications all over the metropolitan, all over the country, with that.

805
01:05:29,810 --> 01:05:36,570
You have two customer groups that have different skill sets, and you have to balance out that customer service, and that's very difficult.

806
01:05:37,150 --> 01:05:43,490
Overall, you have a lot of strengths in your organization, based on our findings and analysis, to serve both customers.

807
01:05:44,250 --> 01:05:51,270
Can my mother come in and get a building permit? What would be her perspective versus me who's been in planning and development for 18 years with that?

808
01:05:51,270 --> 01:05:56,150
So, putting me on the spot, you're well-loved, average on what you're doing and it serves

809
01:05:56,150 --> 01:05:56,630
you providing.

810
01:05:56,830 --> 01:06:00,830
Yes, you've got some timeline hiccups, you've got some challenges around that for consistency

811
01:06:00,830 --> 01:06:08,690
and performance, but you're still overall, you're meeting your timeline goals, 80% of time

812
01:06:08,690 --> 01:06:13,110
on residential commercial applications, for that much stronger than many other communities

813
01:06:13,110 --> 01:06:19,070
we work in, when they take you 12 weeks to get a single family home apartment, which it's

814
01:06:19,070 --> 01:06:19,570
not the case here.

815
01:06:20,470 --> 01:06:23,010
I believe that's what we've been hearing over the last couple of years.

816
01:06:23,110 --> 01:06:25,370
A lot of things have been addressed that hadn't been in the past.

817
01:06:25,950 --> 01:06:32,370
I think the one-stop shock with the FAQs or whatever that would go with that will be

818
01:06:32,370 --> 01:06:38,150
very helpful because people get a little confused of, I'm coming in for a permit, I can't

819
01:06:38,150 --> 01:06:43,230
get a permit and getting information about not being able to get a permit and then finding

820
01:06:43,230 --> 01:06:47,030
out what's because they need to get plated, but nobody told them that they need to be plated

821
01:06:47,030 --> 01:06:49,050
because some of these property they've never planted before.

822
01:06:49,290 --> 01:06:52,410
You know, so there's some confusion there of where do I start

823
01:06:52,410 --> 01:06:53,990
in this continuum, right?

824
01:06:54,790 --> 01:06:59,070
And I know that for claims to have the one stop shop page on there,

825
01:06:59,110 --> 01:07:01,350
so I won't comment whether they do or not, because I don't know.

826
01:07:03,130 --> 01:07:05,650
But I will say this from my expectations,

827
01:07:05,650 --> 01:07:08,930
perspective, and what you have, I've preached a lot as far

828
01:07:08,930 --> 01:07:11,310
as the whole idea of what an efficiency audit is.

829
01:07:11,430 --> 01:07:12,930
A lot of efficiency audits in the past.

830
01:07:13,450 --> 01:07:15,890
So I did operational side of stuff for a long time.

831
01:07:17,150 --> 01:07:22,830
And the expectations usually end up, people come with the idea that there's a panacea that

832
01:07:22,830 --> 01:07:27,450
goes with efficiency audit that we're going to find gold and there's going to be a leprechaun

833
01:07:27,450 --> 01:07:28,130
there with it, right?

834
01:07:28,590 --> 01:07:30,210
And the reality is that's not really how it works.

835
01:07:30,310 --> 01:07:33,850
Usually, the stuff we had, and I was in the college and university space with the United

836
01:07:33,850 --> 01:07:36,610
Health Care, so it's large organization, obviously.

837
01:07:37,570 --> 01:07:48,290
And everything that we defined as what we needed to get to always required a large IT investment normally.

838
01:07:49,110 --> 01:07:54,650
And we rolled to a significant amount of self service, again, I've retired three years ago.

839
01:07:54,710 --> 01:08:01,050
So before really the whole AI, I think kicked off, it was more branching and scripting in those days.

840
01:08:01,050 --> 01:08:08,630
And you never you never you never staffed for peak right because then you've got a lot of downtime

841
01:08:08,630 --> 01:08:16,390
So you always try to manage, you know, when's your peak but the reality is what we're getting out of this has meant my

842
01:08:16,390 --> 01:08:21,690
Expectations of what improvements, but there are some cost recovery and some opportunities there fleet

843
01:08:21,690 --> 01:08:27,890
What we'll see I think I only heard money in that one that I need to spend versus not the other way around

844
01:08:29,150 --> 01:08:35,430
But the reality is, for people to come back, I just, I'm in setting expectations and

845
01:08:35,430 --> 01:08:38,190
thanking what this has come to us.

846
01:08:38,310 --> 01:08:45,290
I mean, we have to squeeze the juice out of the lemon now, because that's what you're giving us a documentation to do that.

847
01:08:45,890 --> 01:08:51,390
But I don't believe that I'd look at it as the panacea, we're going to just save all this money and all the taxes are going to go down now.

848
01:08:51,930 --> 01:08:56,050
So I kind of hope everybody else has the same kind of that this is kind of met the

849
01:08:56,050 --> 01:09:02,210
expectations of what we are looking for out of these, I mean, IT, IT is always a mess,

850
01:09:02,530 --> 01:09:03,630
so I'm just kidding.

851
01:09:04,410 --> 01:09:06,390
And so there's a lot to do there.

852
01:09:06,910 --> 01:09:13,350
But no, just in saying that it's not something that this is something that I believe

853
01:09:13,350 --> 01:09:18,570
that's workable someone to go with, but it's that I think there's some people have different

854
01:09:18,570 --> 01:09:22,950
expectations that don't understand an efficiency audit and this is kind of

855
01:09:22,950 --> 01:09:26,550
met mine as well. And they usually always call it investment but they have large

856
01:09:26,550 --> 01:09:33,050
savings over a long periods of time. And I think also the context of

857
01:09:33,050 --> 01:09:36,670
efficiency audit, you mentioned the Ford example. When you are manufacturing

858
01:09:36,670 --> 01:09:40,470
something that's much different in government and a regulatory environment,

859
01:09:40,870 --> 01:09:43,610
something that you're that sort of required to do whether it's in your local

860
01:09:43,610 --> 01:09:47,250
code or it's coming out of Austin or even the federal government that you have

861
01:09:47,250 --> 01:09:52,730
something to do and how do you do that is you've got some restrictions on that you just can't say

862
01:09:52,730 --> 01:09:58,110
oh we're going to access process with that or and doing that so you're correct and as part of

863
01:09:58,110 --> 01:09:59,810
our recommendations, there is.

864
01:10:00,370 --> 01:10:29,050
With each recommendation, what enhancement our efficiency is gained from that is noted with each recommendation. So it's either customer service or more predictable timeline or enhancement of service or whatever it is. So you'll see that with each of those recommendations as part of the 360 recommendations for permitting study. Thank you. So I just just in summary, that's, you know, I've been kind of beating that drum since we started this, that these aren't necessarily about cost savings.

865
01:10:29,050 --> 01:10:36,710
there about process improvement, and so that's really what Matrix has done here.

866
01:10:36,930 --> 01:10:39,930
They've done a deep dive into both fleet and permitting.

867
01:10:40,550 --> 01:10:44,670
We knew there was a lot of room for improvement in both of these areas, which is why these are

868
01:10:44,670 --> 01:10:50,350
the ones we suggested to do on the permitting side to your question, Calvin, about the software.

869
01:10:51,070 --> 01:10:55,530
So you might recall that about three years ago, and we started the implementation into this

870
01:10:55,530 --> 01:11:02,550
inter-gov software. Before that, we were on really, I mean, I think it just only can be described as an ancient system.

871
01:11:02,550 --> 01:11:06,750
It was still green screen, and we were doing much of our processing by hand.

872
01:11:07,370 --> 01:11:14,030
So one of the things I would also say is that this lean training we've all been going through has really helped.

873
01:11:14,290 --> 01:11:20,910
And it has helped as they're going through this process as well when we were implementing this software.

874
01:11:20,910 --> 01:11:28,470
The intent was to map the process and they put into the new system, the process that we needed.

875
01:11:28,910 --> 01:11:30,110
I'm not sure that that's occurred.

876
01:11:30,870 --> 01:11:37,550
And so we have, I would say that the software we have right now, we're not utilizing it to its full capacity.

877
01:11:37,830 --> 01:11:44,190
I think there's some modules that we need to look at implementing and then there's some changes we need to make.

878
01:11:44,390 --> 01:11:48,670
I would say that and the staff will laugh when they hear me say this because I say it a lot.

879
01:11:48,670 --> 01:11:53,190
It has been a lot, the tail wagging the dog in terms of this is what the software can

880
01:11:53,190 --> 01:11:56,830
do and then we just say it was set up this way, we can't change it.

881
01:11:57,090 --> 01:12:00,810
That is one of the things that's already in progress as I know we're working closely

882
01:12:00,810 --> 01:12:06,450
with IT and with our software vendor to begin to incorporate some of these changes that we

883
01:12:06,450 --> 01:12:07,950
know need to be made.

884
01:12:08,470 --> 01:12:14,650
So it's been a journey but I think that you've got the right team in place to kind of improve

885
01:12:14,650 --> 01:12:16,170
these internal processes.

886
01:12:17,990 --> 01:12:29,210
so anyway. So there was you'll 40 some odd I guess recommendations or whatever that number was. Are those ranked in there as far as kind of ease of implementation or kind of this thing for a bag or

887
01:12:29,210 --> 01:12:36,970
loading and fruit? They're ranked kind of like in order of steps like if you're going to do this you first you need to do these things first.

888
01:12:37,870 --> 01:12:43,750
And I think it's kind of like that on both sides and in terms of you know these are the recommendations we would make.

889
01:12:43,750 --> 01:12:49,110
These are the ones that would need to happen before certain other ones, but mainly they don't focus on

890
01:12:49,730 --> 01:12:57,890
The way you might think of bang for your bucket buck in terms of ROI. It's really more. What is the impact of it as Aaron was mentioning

891
01:12:57,890 --> 01:13:02,970
They'll say this improves your customer service. This improves this right right so

892
01:13:04,270 --> 01:13:12,010
So what you'll see again in the permitting side as well as as we move forward and also the other thing under under in progress right now is that

893
01:13:12,010 --> 01:13:17,650
that fee review and looking and we'll be bringing to you some recommendations in the first

894
01:13:17,650 --> 01:13:23,930
part of of of 26. I'm going to say in the first six months, Corey sent me something that

895
01:13:23,930 --> 01:13:29,570
she felt like she would do it in the first quarter. I think that's a little aggressive but

896
01:13:29,570 --> 01:13:36,570
that that fee survey and review is already underway. So we're hoping to for sure have it done

897
01:13:36,570 --> 01:13:40,970
by the time we're bringing to you budget recommendations so that we can go ahead and then setting those

898
01:13:40,970 --> 01:13:45,970
cost recovery goals. That's something that we've done in some other fee-generating areas.

899
01:13:46,150 --> 01:13:50,750
We've never really looked at that way on the development review side. And so, you'll

900
01:13:50,750 --> 01:13:55,050
see those incorporated into our recommendations on that.

901
01:13:56,750 --> 01:14:02,050
Anybody else? So, sometimes these are like an IRS audit. You want to know that you got

902
01:14:02,050 --> 01:14:05,010
it mostly right. And it sounds like we got it mostly right.

903
01:14:05,010 --> 01:14:06,250
There you go.

904
01:14:07,610 --> 01:14:16,530
All right. Next item is the future agenda. The purposes item is to allow the City Council. Thank you, Aaron. Sorry, I was being rude there.

905
01:14:17,410 --> 01:14:24,250
The purpose item is to allow City Council an opportunity to bring forward a proposal to put an item in the issue they wish to discuss on a future agenda.

906
01:14:25,390 --> 01:14:32,250
In accordance with the TechSoup means Act, any discussion shall be limited to the proposed to the place and the item on the, to place the item on the future agenda.

907
01:14:32,250 --> 01:14:35,830
the Council shall not vote or take any action on the items during the meeting.

908
01:14:36,090 --> 01:14:38,950
Council, do you have any proposals or items that you'd like to put on the future agenda?

909
01:14:39,690 --> 01:14:41,030
Seeing none, we will move on.

910
01:14:41,610 --> 01:14:43,710
Paulette, the City Manager's report.

911
01:14:44,930 --> 01:14:45,730
Thank you, Mayor.

912
01:14:46,170 --> 01:14:54,450
I just wanted to let you know we are working, let's see, first on the CEC Food and Toy Drive.

913
01:14:54,450 --> 01:14:59,970
We are working closely with the CEC and then also our fire department who...

914
01:15:00,000 --> 01:15:29,980
It leads, usually, it's really just focused on a toy drive this time of year. I know the CEC has been talking with our chief and the area chiefs about also shifting that focus to food, and then the city itself, I don't like to separate city side fire place. I don't like to do that, but the city is going to become more involved in that, and you'll start to see some bins placed at city hall and different facilities to assist in not just the toy drive, but also the

915
01:15:29,980 --> 01:15:37,900
food drive to help meet the demand that our CEC and other food pantries are facing right

916
01:15:37,900 --> 01:15:45,720
now. So I just wanted to make you aware of that. Also we always participate in Christmas

917
01:15:45,720 --> 01:15:51,540
providers and I haven't said that information out to the council yet but we have families

918
01:15:51,540 --> 01:15:56,920
that different departments are adopting and so we'll ask the council to participate with

919
01:15:56,920 --> 01:16:02,660
us in that as well so I'll be getting that information out to you all. Any

920
01:16:02,660 --> 01:16:07,500
questions about that or okay and then on just holiday events we do have lots

921
01:16:07,500 --> 01:16:11,240
of things coming up. We have our Veterans Day event tomorrow which is not

922
01:16:11,240 --> 01:16:15,920
necessarily a holiday event but it's a one of our favorite traditions that we do

923
01:16:15,920 --> 01:16:21,180
here to honor our veterans and so that's tomorrow November 11th at 11 a.m. here at

924
01:16:21,180 --> 01:16:28,140
City Hall. Our tree lighting is December 4th at 6 o'clock. I guess we call it stormy

925
01:16:28,140 --> 01:16:34,820
plaza over there. So that'll be a good event. We also have on December 6th, run, run,

926
01:16:34,820 --> 01:16:42,120
root off 5K. It starts at 8 a.m. at the NRH Center. And then on December 11th we have stories

927
01:16:42,120 --> 01:16:48,860
with Santa at the library at 5 p.m. And then on December 16th at the library we have Flutusimo,

928
01:16:48,860 --> 01:16:56,680
which is Flutes playing holiday music at 6.30 and just check out the library events page.

929
01:16:56,680 --> 01:16:59,800
You know, they always have all kinds of neat things going on.

930
01:16:59,900 --> 01:17:03,000
There's several crafts and different things going on in December.

931
01:17:03,240 --> 01:17:08,220
So I just wanted to make the community aware of all the different things that they can take

932
01:17:08,220 --> 01:17:13,680
advantage of at no cost to them to participate in these events.

933
01:17:18,040 --> 01:17:18,460
Thank you.

934
01:17:20,460 --> 01:17:23,380
I'm sorry, that is the fundraiser, that is not freeway.

935
01:17:26,790 --> 01:17:36,470
So we'll now be moving into executive session, it is 617 on November 10, 2025, to consider matters authorized by the Texas government code.

936
01:17:36,930 --> 01:17:50,450
Section 551-071, consultation with the city's attorney to seek advice about pending or contemplate litigation on or are on a matter in which the duty of this attorney of the governmental body is under the Texas disciplinary rules of professional conduct for

937
01:17:50,450 --> 01:17:55,570
of the State Bar of Texas, clearly conflicts with the Texas Ominis Act, number one, with

938
01:17:55,570 --> 01:18:03,770
just a good fill, versus the City of North Richardson Hills at all, cause number 352-366-545-25

939
01:18:04,050 --> 01:18:12,510
and two, which is chapter 551, the government code, section 551-072, deliberate purchase exchange,

940
01:18:13,350 --> 01:18:19,930
lease or value of real estate, real property, sorry, at 88-51, but

941
01:18:19,930 --> 01:18:24,190
Jensen Drive, 6020 Walker Boulevard in 1915, Grand Avenue.

942
01:18:24,810 --> 01:18:49,910
Section 5510-87, deliberation regarding the Economic Development Negotiations, 8851 by Jensen Drive, 6020 Walker Boulevard in 1915, Grand Avenue and deliberation regarding the commercial or financial information that the government body has received from the business prospect, that the government body seeks to have to locate, stay or expand in, or near the territory of the state.

943
01:18:49,910 --> 01:18:54,290
the city in which the governmental body is conducting economic development negotiations

944
01:18:54,290 --> 01:18:59,610
or regarding the offer of a financial or other incentive to such a business prospect

945
01:18:59,610 --> 01:19:07,430
4401 city point drive and 8800 mid cities boulevard we'll see you in executive session.

946
01:19:17,440 --> 01:19:23,440
Okay, good, okay, 20 seconds, you know about ready, everybody ready?

947
01:19:23,440 --> 01:19:24,120
I'm right here.

948
01:19:24,700 --> 01:19:25,180
Ricky?

949
01:19:25,800 --> 01:19:26,600
Yeah, good work.

950
01:19:26,720 --> 01:19:27,220
Short timer.

951
01:19:27,480 --> 01:19:27,680
Good.

952
01:19:28,020 --> 01:19:28,720
Put it over there.

953
01:19:29,860 --> 01:19:31,080
It says he'll sit down.

954
01:19:33,550 --> 01:19:34,210
Five seconds.

955
01:19:34,410 --> 01:19:35,330
Yeah, he's not coming to that.

956
01:19:35,370 --> 01:19:35,550
Okay.

957
01:19:46,560 --> 01:19:47,740
Alicia, you ready?

958
01:19:48,280 --> 01:19:48,540
Good.

959
01:19:50,890 --> 01:19:51,250
Okay.

960
01:20:14,790 --> 01:20:15,230
Good

961
01:20:29,660 --> 01:20:54,960
evening. Welcome to the northwards and hills, city council meeting. It is seven o'clock, and I will call the November 10, 2025 city council meeting to order. The quorum of the city council is present. And the meeting has been duly posted in court. It's with the Texas meetings act. The Texas government code. We will start with item a one and two. It's the invocation in the pledge. Councilmember Mitchell will lead us and I invite you to join us in prayer as well as the pledge to the United States and Texas

962
01:20:54,960 --> 01:20:56,420
fight as you choose.

963
01:21:01,080 --> 01:21:06,260
All you do for us thank you for allowing me to serve again on the City Council

964
01:21:06,260 --> 01:21:12,420
and getting to be part of what goes on in our great city and I just thank you that our city is

965
01:21:12,420 --> 01:21:16,220
one of the best cities around here. I mean it's because of the people we have

966
01:21:17,320 --> 01:21:21,300
working for us here and the ones that represent us and the one that serve us and we ask that you

967
01:21:21,300 --> 01:21:26,820
put a hand of protection around the police, the fire, the medical, their jobs are so dangerous

968
01:21:26,820 --> 01:21:33,220
sometimes Lord and we just ask that you just protect them and make sure that they get home safely

969
01:21:33,220 --> 01:21:39,520
every day. Thank you for the administration and the staff that we have that do so well representing

970
01:21:39,520 --> 01:21:45,360
our citizens and our city and that they make things so much easier to do business with us and

971
01:21:45,360 --> 01:21:49,840
that God would just thank you that we've been blessed with the group that you've blessed us with.

972
01:21:50,060 --> 01:21:55,420
We ask that you be with us as we go into a Thanksgiving period this month and thank you that you

973
01:21:55,420 --> 01:22:01,300
for your grace and your mercy that you continually showed us. Let us not take advantage of any situation,

974
01:22:01,480 --> 01:22:05,640
let us think wisely about what we're doing, probably about our decisions, and make sure that

975
01:22:05,640 --> 01:22:10,280
the decisions we make are the ones we do want us to make. Thank you again for letting us serve,

976
01:22:10,780 --> 01:22:14,280
and thank you that you're going to be with us as we go forward and we ask that in Jesus name.

977
01:22:16,020 --> 01:22:23,100
I pledge allegiance to the flag of the United States of America and to the Republic for which it

978
01:22:23,100 --> 01:22:29,720
stands one condition under God, indivisible, with liberty and justice for all.

979
01:22:30,140 --> 01:22:39,020
Fix its flag, on the next flag, I pledge allegiance to the Texas one state under God, one.

980
01:22:45,690 --> 01:22:50,030
Moving on to public comments, it's an opportunity for citizens to address City Council matters

981
01:22:50,030 --> 01:22:53,730
which are scheduled the agenda for consideration by the City Council but not scheduled for a public

982
01:22:53,730 --> 01:22:53,990
caring.

983
01:22:54,530 --> 01:22:58,210
In order to address City Council during the public comments, public meeting appearance form must

984
01:22:58,210 --> 01:23:01,910
be completed and presented to the city secretary prior to the start of city council meeting.

985
01:23:02,190 --> 01:23:02,590
Do we have anyone?

986
01:23:02,890 --> 01:23:03,270
No mayor.

987
01:23:03,770 --> 01:23:05,470
Having none, we'll move on to the next item.

988
01:23:06,590 --> 01:23:11,130
This is a chance for the council to remove an item from the consent agenda.

989
01:23:11,510 --> 01:23:13,730
Council, do you have any items you want to remove from the consent agenda?

990
01:23:15,370 --> 01:23:16,130
Seeing none.

991
01:23:16,850 --> 01:23:17,730
Next item be.

992
01:23:18,130 --> 01:23:21,470
Item's listed on the consent agenda and consider routine and require a little no deliberation

993
01:23:21,470 --> 01:23:21,990
by the council.

994
01:23:22,530 --> 01:23:25,690
For the audience's information list, those items on the consent agenda will appear on the

995
01:23:25,690 --> 01:23:26,050
screen.

996
01:23:27,930 --> 01:23:29,830
I'd like to call for a motion.

997
01:23:31,430 --> 01:23:34,470
Mr. Mayor, I move that we approve the consent agenda as presented.

998
01:23:35,170 --> 01:23:36,230
Thank you, Councilmember DiPri.

999
01:23:36,690 --> 01:23:38,090
I think Councilmember Mitchell for the second.

1000
01:23:38,370 --> 01:23:38,750
Any discussion?

1001
01:23:41,910 --> 01:23:42,970
Call the question, please vote.

1002
01:23:50,350 --> 01:23:51,610
Passes 6-0.

1003
01:23:54,400 --> 01:23:55,720
Next one is public hearing.

1004
01:23:56,980 --> 01:24:00,960
ZC-25-0-147, ordinance 39-35.

1005
01:24:02,140 --> 01:24:03,800
Public hearing, consideration for the request of.

1006
01:24:03,800 --> 01:24:25,680
Plant and Pro renovations LLC for a special use permit for a permanent accessory building, 6918 Walter Street being one acre described as a lot to block one Clifton edition of the public hearing for the ordinance and all in Clayton has been to introduce the item.

1007
01:24:25,680 --> 01:24:26,600
Thank

1008
01:24:33,960 --> 01:24:37,740
you mayor. This application is for a special use permit. This is for a permanent

1009
01:24:37,740 --> 01:24:42,780
accessory building, one acre at 16918 Walters Street. This is on the east side of

1010
01:24:42,780 --> 01:24:47,840
Walter, just south of Amonson. They're in their crane road. They're highlighted in

1011
01:24:47,840 --> 01:24:53,460
green on the map. So view of the house looking from Walters Street. This is a

1012
01:24:53,460 --> 01:24:57,860
currently has a house, pool, cabana, in the backyard area. There's a proposed

1013
01:24:57,860 --> 01:24:59,860
building on the south side of the property.

1014
01:25:02,240 --> 01:25:16,660
This is an area designated for low-density residential. You can see the property highlighted. They were the green star. Properties currently is on residential estate, RE1. This application will not change the zoning on the property, but we just authorize another building on the site as proposed.

1015
01:25:18,940 --> 01:25:23,060
With that, the applicant is here to address the council. We'll follow up with the recommendation from Planning and Zoning Commission.

1016
01:25:30,230 --> 01:25:31,870
Please state your name and address for the record.

1017
01:25:35,740 --> 01:25:38,640
Good evening. My name is Andrew Brutucci.

1018
01:25:38,640 --> 01:25:40,960
3, address 6, 9, 1, 8, Walter Street.

1019
01:25:42,020 --> 01:25:49,380
We're asking for a special use room for 2174 square foot accessory building.

1020
01:25:49,700 --> 01:25:53,600
We're asking for 13 foot walls so we can put a 12 foot garage door on there.

1021
01:25:54,280 --> 01:25:56,060
It's going to be in the rear of the building.

1022
01:25:56,640 --> 01:25:59,280
It's going to have one restroom located in it.

1023
01:26:04,860 --> 01:26:07,960
Yeah, if you guys have any questions, I'll be more than happy to answer them.

1024
01:26:09,120 --> 01:26:10,640
So you may have a question to applicant.

1025
01:26:13,000 --> 01:26:13,640
I will apply it.

1026
01:26:13,920 --> 01:26:14,440
Thank you.

1027
01:26:16,500 --> 01:26:18,340
Now the staff and the PNZ recommendation.

1028
01:26:19,160 --> 01:26:23,540
Yes sir, just to summarize this application for this building located on the south side

1029
01:26:23,540 --> 01:26:24,100
of the property.

1030
01:26:24,640 --> 01:26:29,320
Parts of the building do exceed some of the requirements for accessory structures, for permanent accessory

1031
01:26:29,320 --> 01:26:30,000
structures.

1032
01:26:32,400 --> 01:26:34,000
Those are shown here on this slide.

1033
01:26:34,640 --> 01:26:38,180
The maximum square footage is permitted on the lot by right is at a little over a thousand

1034
01:26:38,180 --> 01:26:38,780
square feet.

1035
01:26:38,780 --> 01:26:47,520
This building has a footprint of 2,500 square feet, a little bit more than that, but that also includes covered porch areas and garage space and bathroom space within the building.

1036
01:26:48,100 --> 01:26:51,220
Building just slightly taller than what the permitted requirements are.

1037
01:26:51,760 --> 01:26:56,380
And one item to note too is there is an existing pool house on the property.

1038
01:26:56,760 --> 01:27:01,680
The existing cabana, that building is a little bit over 200 square feet, so that qualifies as a permanent accessory building.

1039
01:27:02,240 --> 01:27:07,700
And this proposed request would incorporate that allowance into the proposal for the existing building.

1040
01:27:07,700 --> 01:27:17,600
I think so. Two buildings would be provided instead of just the one that's permitted by right planning zone of commission held their public hearing on October 16th recommended approval by unanimous vote.

1041
01:27:18,060 --> 01:27:25,560
If there's any questions about the project, we're happy to answer those at this time. Any questions of staff? No. Thank you.

1042
01:27:25,560 --> 01:27:30,680
Like this is a public hearing and I've already opened the public hearing at this time.

1043
01:27:30,680 --> 01:27:35,760
I'll ask the city secretary if she has any request to speak at the public hearing now there seeing none if there's

1044
01:27:35,760 --> 01:27:39,300
like anyone in the audience that would like to speak as well to sport or opposition.

1045
01:27:39,300 --> 01:27:40,880
There's quit police approach podium

1046
01:27:42,960 --> 01:27:44,260
being none.

1047
01:27:44,360 --> 01:27:46,920
I'll close the public hearing city council for a master of motion.

1048
01:27:47,060 --> 01:27:49,600
Is there any clarifying questions or requested additional information?

1049
01:27:51,320 --> 01:27:53,280
Not seeing any call for motion.

1050
01:27:53,720 --> 01:27:57,300
I make a motion that we approve ordinance number 3935.

1051
01:27:57,880 --> 01:27:58,480
Second.

1052
01:27:59,180 --> 01:28:00,020
Thank you.

1053
01:28:00,980 --> 01:28:02,340
Councilmember Robertson.

1054
01:28:02,820 --> 01:28:04,120
Councilmember Rodriguez.

1055
01:28:04,560 --> 01:28:05,100
Any discussion?

1056
01:28:06,660 --> 01:28:07,740
Call for motion.

1057
01:28:07,880 --> 01:28:08,160
Please vote.

1058
01:28:12,610 --> 01:28:13,810
Passes 6-0.

1059
01:28:14,330 --> 01:28:17,470
Moving on to item zc25-0146.

1060
01:28:18,350 --> 01:28:19,630
Ordinance 3936.

1061
01:28:19,870 --> 01:28:20,250
Public carrying.

1062
01:28:20,390 --> 01:28:21,190
Consideration for request.

1063
01:28:21,190 --> 01:28:42,190
Cambridge Northridge and Hills Development LLC for revision of the plan development 120 at 7,000 iron horse boulevard being 5.01 acres described as lots 1 through 18 and lots 1 x and 2 x block 1 Cambridge Manor open the public hearing for ordnance 3936 call and claim has been again to introduce the item.

1064
01:28:43,730 --> 01:28:50,410
Thank you, sir. This is a zoning change that's a revision to an existing plan development for the Cambridge Manor subdivision.

1065
01:28:51,190 --> 01:28:56,610
that's located there on the south eastern side of Iron Horse Boulevard, just east of Roof Snow.

1066
01:28:57,150 --> 01:29:01,670
There's 18 lots in this subdivision. There's a street that runs between Iron Horse and Trinidad

1067
01:29:01,670 --> 01:29:06,750
Drive. This is a little bit older photograph of looking south from Iron Horse Boulevard. You can

1068
01:29:06,750 --> 01:29:08,270
see the development there around the curve.

1069
01:29:11,040 --> 01:29:14,560
And the application is primarily to amend one standard

1070
01:29:14,560 --> 01:29:19,940
regarding fencing in the property. And this is in this area here looking north from Trinidad Drive.

1071
01:29:19,940 --> 01:29:23,760
This is the western portion of the property adjacent to the bank property.

1072
01:29:23,820 --> 01:29:26,200
You can see the drive-through area there on the left side of the photograph.

1073
01:29:27,680 --> 01:29:31,620
This is an area that the land use plan designated for office commercial, but it was rezoned

1074
01:29:31,620 --> 01:29:35,280
to residential in 2023 through an RIPD.

1075
01:29:35,840 --> 01:29:39,880
The zoning map on the right shows that particular layout and this application is just to revise

1076
01:29:39,880 --> 01:29:41,260
one of the standards within the PD.

1077
01:29:44,700 --> 01:29:47,840
Applicants here this evening to present the item and we'll follow up with the recommendation

1078
01:29:47,840 --> 01:29:48,900
from Planning and Zoning Commission.

1079
01:29:49,740 --> 01:29:49,980
Thank you.

1080
01:29:50,220 --> 01:29:50,440
Yes, sir.

1081
01:29:52,980 --> 01:29:54,720
You'll state your name and arrest for the record, please.

1082
01:29:55,340 --> 01:29:59,820
Yes, Bill Hardy, 11937, Carlin Drive, Fort Worth.

1083
01:30:00,000 --> 01:30:04,700
Texas. Really, what we want to do is

1084
01:30:07,710 --> 01:30:32,990
have a better shield for the homeowners directly across the street. Right now, it's set up to have a rot iron fence. And it's going to be a lot of visual impact to the neighbors across the street. So our desire is to have less of an impact visually and also delete some of that sound that will be coming from the drive. We've been out there numerous times. A lot of traffic comes through there with the drive up. And we just like to shield that.

1085
01:30:32,990 --> 01:30:38,910
more for the neighborhood area. This is the type of fence we're looking at, and that

1086
01:30:38,910 --> 01:30:46,370
was recommended by a member of the P and Z on the 18th of October, and we do this type

1087
01:30:46,370 --> 01:30:52,170
of fence already, so we'd like to have a recommendation to do this fence in front of

1088
01:30:52,170 --> 01:30:53,870
that area of the drive-through of the bank.

1089
01:30:54,570 --> 01:30:56,190
Okay, any questions, applicant?

1090
01:30:57,010 --> 01:30:57,910
No. Thank you.

1091
01:30:57,910 --> 01:30:58,730
That was good.

1092
01:31:00,290 --> 01:31:01,730
I'll call on staff for the PNZ recommendation.

1093
01:31:02,790 --> 01:31:03,650
Thank you.

1094
01:31:03,650 --> 01:31:04,050
Yes, sir.

1095
01:31:04,150 --> 01:31:08,570
So this application would just modify one standard in the plan development district and

1096
01:31:08,570 --> 01:31:13,050
that would be for this fence area between Glenda Drive and the bank property.

1097
01:31:14,450 --> 01:31:18,810
So replace that ornamental fence requirement with a solid fence allowance.

1098
01:31:19,230 --> 01:31:22,530
In addition to that, there is a quite a bit of landscaping that will be constructed in

1099
01:31:22,530 --> 01:31:23,030
that area.

1100
01:31:23,450 --> 01:31:29,410
So over time, the area will look a little bit different is that landscaping

1101
01:31:29,410 --> 01:31:33,950
matures and the maintenance of this type of fence is a little bit superior to just

1102
01:31:33,950 --> 01:31:37,250
the standard wooden fence. These are just photographs looking at the

1103
01:31:37,250 --> 01:31:41,290
property from a couple of different directions. If you were in the lots across the

1104
01:31:41,290 --> 01:31:44,190
street, I'm going to drive. This would be the view that you would see along that area,

1105
01:31:44,450 --> 01:31:49,970
about 280 feet, and then looking north and then view from the drive-through

1106
01:31:49,970 --> 01:31:52,310
parking lot looking back at the houses just for context.

1107
01:31:54,070 --> 01:31:55,250
I'm playing zoning commission.

1108
01:31:55,410 --> 01:31:58,890
Did their public hearing on October 16th recommended approval by unanimous vote.

1109
01:31:59,330 --> 01:32:01,730
We're happy to answer any questions about the project at this time.

1110
01:32:02,730 --> 01:32:03,830
Any questions or staff?

1111
01:32:04,450 --> 01:32:04,570
Okay.

1112
01:32:06,130 --> 01:32:07,030
I like the fans.

1113
01:32:07,070 --> 01:32:08,390
I've never seen one like that before.

1114
01:32:08,690 --> 01:32:12,970
Who's responsible for like the upkeep of the boards and, you know, the wear and tear over time?

1115
01:32:13,170 --> 01:32:14,650
There will be a homeowner association maintenance.

1116
01:32:14,850 --> 01:32:14,970
Okay.

1117
01:32:15,130 --> 01:32:19,270
Yes, this is on an open space lot that will be owned by the associations that they'd be responsible for all the maintenance.

1118
01:32:19,970 --> 01:32:20,210
Thank you.

1119
01:32:20,450 --> 01:32:20,770
Sir.

1120
01:32:20,910 --> 01:32:21,410
Any other questions?

1121
01:32:23,210 --> 01:32:23,770
Seeing none.

1122
01:32:24,010 --> 01:32:24,550
Thank you, Clayton.

1123
01:32:24,650 --> 01:32:26,550
This is Public Hearing.

1124
01:32:26,690 --> 01:32:27,830
I've already opened the Public Hearing.

1125
01:32:28,010 --> 01:32:29,210
At this time, I see the Secretary.

1126
01:32:29,370 --> 01:32:30,350
Has anyone requested to speak?

1127
01:32:30,970 --> 01:32:31,550
No, Mayor.

1128
01:32:32,230 --> 01:32:34,170
Seeing none, I'll look to the audience.

1129
01:32:34,490 --> 01:32:37,890
Is anyone wishes to speak or support opposition of the request?

1130
01:32:38,110 --> 01:32:39,490
If so, please approach the podium.

1131
01:32:42,820 --> 01:32:44,200
Seeing none, I'll close the Public Hearing.

1132
01:32:44,380 --> 01:32:45,620
City Council, before I ask for a motion.

1133
01:32:45,740 --> 01:32:50,440
Do you have any clarifying questions or requests for the information from staff?

1134
01:32:51,560 --> 01:32:52,980
Seeing none, call for the motion.

1135
01:32:54,000 --> 01:32:57,220
Mayor, I make a motion and we approve ordinance number 3936.

1136
01:32:57,680 --> 01:32:58,500
Encounterman parks.

1137
01:32:58,800 --> 01:32:58,980
Second.

1138
01:32:59,420 --> 01:33:00,520
Thank you, councilmember Rodriguez.

1139
01:33:01,600 --> 01:33:02,260
Any discussion?

1140
01:33:03,900 --> 01:33:05,500
Seeing none, call for the question, please vote.

1141
01:33:09,460 --> 01:33:10,520
Passes 6-0.

1142
01:33:11,400 --> 01:33:18,220
Now moving on to item C3, ZC, 25-0148, ordinance 3937.

1143
01:33:18,940 --> 01:33:22,020
Public hearing and consideration for the request of MJ6

1144
01:33:22,020 --> 01:33:27,780
This enterprise is LLC for a zoning change from R3, which is single-family residence

1145
01:33:27,780 --> 01:33:37,340
to residential infill plan development, RIPD at 8217 Sayers Lane, being 0.493 acres,

1146
01:33:37,340 --> 01:33:45,280
described as a lot 15 block 2, Woodburnt Edition, and for, I'll call for public hearing,

1147
01:33:45,500 --> 01:33:48,360
in the ordinance 3937, call for Clayton, as with the introduce, yeah.

1148
01:33:51,190 --> 01:33:53,670
This final item is a zoning change request.

1149
01:33:54,030 --> 01:33:56,330
This is from one single family district to another.

1150
01:33:56,890 --> 01:34:03,850
This may look very familiar because the property adjacent to this went underwent a zoning change a few months ago to the same, same district, same set of standards.

1151
01:34:04,450 --> 01:34:09,330
So this is from the property north side of Sayers Lane, just west of Davis Boulevard.

1152
01:34:10,130 --> 01:34:19,110
This is another one of those long narrow lots along that north side being proposed for a free zoning change from R3 to residential infill plan development for

1153
01:34:19,110 --> 01:34:25,250
the purpose of subdividing the property. This is an area located in a low-density residential

1154
01:34:25,250 --> 01:34:30,810
land use designation. Current zoning is R3. You can see the other properties there along

1155
01:34:30,810 --> 01:34:36,350
Sares Lane, a lot of R3 properties, several PDs and some R2 districts there as well, all single

1156
01:34:36,350 --> 01:34:37,530
family development in that area.

1157
01:34:39,870 --> 01:34:43,010
These reviews, the property is looking from Sares Lane. This is looking

1158
01:34:43,010 --> 01:34:47,670
back east towards Davis Boulevard. The White House there on the left is the subject of the property

1159
01:34:48,250 --> 01:34:54,640
and just looking back west and just for context of the area and these are

1160
01:34:54,640 --> 01:34:59,620
existing houses that were constructed under similar types of standards. So the

1161
01:35:00,000 --> 01:35:04,380
Thank you for receiving to present the item. When they're complete, we'll follow up with a recommendation from planning the zoning commission.

1162
01:35:09,180 --> 01:35:32,760
Please say to your name and address for the record, please. Yes, my name is Jared Goff. I live at 6217 Price Drive in North Wilson Hills. And yeah, we were just here. Seems like a month ago, opportunity came to buy piece property, build a house for our granddaughter, and the neighbor contacted me and my wife and asked if we had an interest in purchasing their property. I am in the home building business, and it was a good opportunity.

1163
01:35:32,760 --> 01:35:37,400
We just want to implement the same PD that was issued before

1164
01:35:37,400 --> 01:35:44,860
Same style of house meeting that PD seem by having questions. I was feeling deja vu when I was looking at this today

1165
01:35:44,860 --> 01:35:52,060
I was wondering who the tech person was though. Were we down here? Was there someone on the that was from tech or TCU last time?

1166
01:35:52,420 --> 01:35:55,300
Yeah, I was a great game. Yes. I was TCU's tech.

1167
01:35:56,240 --> 01:35:57,140
Wasn't a good weekend

1168
01:35:57,820 --> 01:35:58,260
Yeah,

1169
01:36:00,760 --> 01:36:01,780
I don't claim it right this minute.

1170
01:36:02,320 --> 01:36:04,960
You'll have any questions the applicant while he's here.

1171
01:36:05,060 --> 01:36:06,320
Thank you.

1172
01:36:06,420 --> 01:36:07,240
Thank you.

1173
01:36:09,230 --> 01:36:11,150
Clayton by PNZ recommendation.

1174
01:36:11,890 --> 01:36:12,430
Yes, sir.

1175
01:36:12,590 --> 01:36:14,250
So these proposed lots.

1176
01:36:14,330 --> 01:36:16,190
So when they follow through with the planning of the property,

1177
01:36:16,250 --> 01:36:19,530
these lots will be 75 feet wide by 96 and a half feet deep.

1178
01:36:20,090 --> 01:36:23,570
That's one of the standards that's associated with the plan development district.

1179
01:36:24,150 --> 01:36:27,230
Everything else is similar to the one that was approved in August of this year.

1180
01:36:27,230 --> 01:36:32,630
regarding landscaping on the property, providing privacy fences with a certain design,

1181
01:36:33,170 --> 01:36:37,190
minimum 2,000 square foot living area with certain architectural design standards,

1182
01:36:37,890 --> 01:36:41,830
and then some additional private open space in the terms of front porches and

1183
01:36:41,830 --> 01:36:44,870
things provided on the property. So essentially the same standards would

1184
01:36:44,870 --> 01:36:48,850
almost apply to the three lots next door and then the three lots a little bit

1185
01:36:48,850 --> 01:36:51,430
down the street from that. So it's kind of a seamless development just then in

1186
01:36:51,430 --> 01:36:55,610
three different operations. Planning and zoning commission recommended approval of

1187
01:36:55,610 --> 01:36:59,630
This item by unanimous vote at their hearing on October 16th.

1188
01:36:59,690 --> 01:37:02,310
We're happy to answer any questions about this application.

1189
01:37:02,950 --> 01:37:03,670
Any questions, staff?

1190
01:37:04,970 --> 01:37:06,330
Seeing none, thank you, Clayton.

1191
01:37:06,910 --> 01:37:07,650
This is a public hearing.

1192
01:37:07,770 --> 01:37:09,130
I've already out in the public hearing of this town

1193
01:37:09,130 --> 01:37:09,990
on the last city secretary.

1194
01:37:10,170 --> 01:37:11,510
Is there any request to speak at the public hearing?

1195
01:37:11,910 --> 01:37:12,190
No mayor.

1196
01:37:12,810 --> 01:37:14,710
Seeing none, I'll ask if there's anyone in the audience

1197
01:37:14,710 --> 01:37:16,390
who wishes to speak in support of our opposition

1198
01:37:16,390 --> 01:37:18,110
of the request, please approach the podium.

1199
01:37:20,520 --> 01:37:24,360
Seeing none, I will close the public hearing.

1200
01:37:24,620 --> 01:37:25,900
City Council, before I ask for a motion,

1201
01:37:25,900 --> 01:37:32,460
Do you have any clarifying questions or requests for the additional information from staff exactly don't I have any call for the motion?

1202
01:37:34,160 --> 01:37:36,820
I move to approve ordinance number 3937.

1203
01:37:37,580 --> 01:37:38,380
Councilmember Rodriguez

1204
01:37:39,920 --> 01:37:40,360
second

1205
01:37:42,950 --> 01:37:45,750
Councilmember parks with second. Thank you. Any discussion?

1206
01:37:47,610 --> 01:37:50,590
Seeing end call for the question, council, please vote passes

1207
01:37:54,370 --> 01:37:55,350
6-0

1208
01:37:56,790 --> 01:37:57,230
So

1209
01:38:03,280 --> 01:38:05,200
we move on to item F

1210
01:38:05,200 --> 01:38:05,900
It's

1211
01:38:08,010 --> 01:38:12,390
an opportunity for citizens to address city council matters, which are not.

1212
01:38:12,830 --> 01:38:15,130
We pulled that one from the deal.

1213
01:38:15,810 --> 01:38:22,570
Yes, Mayor, we did, but if you can read that that item's been withdrawn and that there's no further action needed by the city council, please.

1214
01:38:23,850 --> 01:38:25,390
Okay, sorry about that.

1215
01:38:26,530 --> 01:38:35,270
All right, so for item tr25-08, this item was noticed as a public hearing, but the request has been withdrawn.

1216
01:38:35,270 --> 01:38:38,050
there being no action necessary, we will move to the next item.

1217
01:38:41,420 --> 01:38:43,400
Now, the citizens' presentation, this is opportunity for

1218
01:38:43,400 --> 01:38:47,700
assistance to direct city council matters, which are not scheduled for consideration by the city council in order to address.

1219
01:38:48,280 --> 01:38:53,740
The council, please complete public appearance, meeting appearance form, and present the city secretary prior to me.

1220
01:38:54,380 --> 01:38:56,160
Do we have anyone that wishes to see?

1221
01:38:56,360 --> 01:38:56,780
No mayor.

1222
01:38:57,500 --> 01:39:04,620
Seeing none, we'll move on to the next item, which is general items, Chase.

1223
01:39:05,320 --> 01:39:16,780
I took further consideration really, 2025-044, casting 16 votes in allocation to the North-Writz and Hills for one or more candidates in the Tarant appraisal board of directors election.

1224
01:39:17,740 --> 01:39:18,780
Thank you, Mayor.

1225
01:39:19,240 --> 01:39:31,300
This is your opportunity to cast the 16 votes that the City of North-Writz and Hills has for one or more of the following nominees for the Tarant appraisal district board of directors.

1226
01:39:31,300 --> 01:39:40,400
Mr. Mike Alfred, Ms. Wendy Burgess, Mr. Eric Crile, Ms. Sayeda, Ms. Sayed.

1227
01:39:42,340 --> 01:39:47,060
Those are the nominees that are before you tonight.

1228
01:39:48,280 --> 01:39:55,200
There's a resolution attached, and once you cast your votes, we will submit that to Tad for voting.

1229
01:39:55,940 --> 01:39:59,560
We also received just I wanted to let you know while you were in work session.

1230
01:39:59,560 --> 01:39:59,960
you

1231
01:40:00,000 --> 01:40:27,240
Tad, the Tad staffs, and notice that one of their Board of Directors resigned. And so next meeting there will be an item on your agenda to place another nominee. And I'm sorry I'm trying to, Mr. Allen Blaylock resigned from the board. And his term is set to expire on December 31st of 27, and they'll be accepting nominees.

1232
01:40:29,040 --> 01:40:34,220
December 25th is the date, so it would be the next business day after that.

1233
01:40:34,560 --> 01:40:38,400
So again, an item will be placed on your agenda so it will again seem like deja vu.

1234
01:40:39,200 --> 01:40:46,360
But the item before you today is to cast your 16 votes for one or more of the nominees that

1235
01:40:46,360 --> 01:40:46,760
I listed.

1236
01:40:47,720 --> 01:40:49,160
Well, I'll call for a motion.

1237
01:40:50,280 --> 01:40:54,660
I move to cast all 16 votes for Mr. Mike Alfred.

1238
01:40:55,520 --> 01:40:56,960
Thank you, Council Member Rodriguez.

1239
01:41:01,750 --> 01:41:02,990
Someone like to do a second.

1240
01:41:03,130 --> 01:41:05,070
Thank you, Council Member Mitchell, for the second.

1241
01:41:05,450 --> 01:41:06,090
Any discussion?

1242
01:41:08,480 --> 01:41:09,160
Call the question.

1243
01:41:09,380 --> 01:41:09,960
Council please vote.

1244
01:41:15,270 --> 01:41:16,650
Passes 6-0.

1245
01:41:22,100 --> 01:41:27,040
Item G-2, this is considered rejecting all bids received for

1246
01:41:29,380 --> 01:41:32,860
RFB25-031, the Generator Replacement Project for

1247
01:41:32,860 --> 01:41:34,940
Foundation number 1, 4-N-5.

1248
01:41:37,860 --> 01:41:40,120
Chris is presenting the item there you are.

1249
01:41:40,120 --> 01:41:43,300
And I was going to say your last name, but I'm Arata.

1250
01:41:44,100 --> 01:41:44,980
I'm Arata.

1251
01:41:45,320 --> 01:41:45,760
I'm Arata.

1252
01:41:46,120 --> 01:41:46,420
Thank you.

1253
01:41:46,480 --> 01:41:46,760
There you go.

1254
01:41:47,280 --> 01:41:48,500
Good evening, Mayor and Council.

1255
01:41:49,460 --> 01:41:53,860
Tonight, staff is seeking approval from Council to consider rejecting the bids.

1256
01:41:54,640 --> 01:42:00,020
This project consists of three replacement generators, automatic transfer switches, and all

1257
01:42:00,020 --> 01:42:02,840
these associated construction activities at the following three facilities.

1258
01:42:03,440 --> 01:42:06,840
Fire station number one, fire station number four, and fire station number five.

1259
01:42:10,180 --> 01:42:17,860
Staff received 27 downloads on public purchase and on October 9th, public purchase closed

1260
01:42:17,860 --> 01:42:20,980
with five contractors submitting bids.

1261
01:42:21,520 --> 01:42:24,860
You can see the range from $7.6 million to $2.4 million.

1262
01:42:25,820 --> 01:42:34,940
The city's available budget for the project was approximately 1.9 million or the overage

1263
01:42:34,940 --> 01:42:38,560
On the lowest contractor was the shy of $500,000.

1264
01:42:41,350 --> 01:42:48,530
The proposed next step staff would like to do is we'd like to utilize a cooperative purchasing for the generators and automatic transfer switches.

1265
01:42:48,890 --> 01:42:53,030
We would buy all three of those items, six items, thank

1266
01:42:56,200 --> 01:42:56,360
you.

1267
01:42:57,700 --> 01:43:04,480
We've proposed to bring that back to city council on December, in December 8th, 2025.

1268
01:43:04,940 --> 01:43:12,820
And then in March, we would go out for another RFB for just a labor material and necessary tools for the installation of the city provided equipment.

1269
01:43:13,060 --> 01:43:16,740
At this time, I can't answer any questions, y'all, I have any questions now.

1270
01:43:20,670 --> 01:43:27,550
So I assume that was just all the bids came in too high, and so that's why we're doing this.

1271
01:43:27,770 --> 01:43:33,890
Yes, sir Mayor, we thought we could get an economy of scale by grouping these projects together and sending it out for bids.

1272
01:43:33,890 --> 01:43:43,690
And it didn't work like we thought, so now we're going to go a different avenue with some cooperative purchasing as well as some value engineering and going out for bids for disillaborant installation.

1273
01:43:44,370 --> 01:43:45,050
Okay, good.

1274
01:43:47,820 --> 01:43:48,640
Call for the motion.

1275
01:43:52,630 --> 01:43:58,430
Make the motion that we reject all bids received for RFB25031.

1276
01:43:59,070 --> 01:43:59,930
I second.

1277
01:44:00,010 --> 01:44:02,530
Robert, thank you, council member Delaney.

1278
01:44:03,130 --> 01:44:04,050
Any discussion?

1279
01:44:07,470 --> 01:44:09,330
Seeing none, I call the questions, please vote.

1280
01:44:14,670 --> 01:44:16,070
Passes 6-0,

1281
01:44:23,450 --> 01:44:25,970
may it pertain to pre- with announcements.

1282
01:44:27,990 --> 01:44:28,630
Good evening.

1283
01:44:28,910 --> 01:44:33,630
At each council meeting, a member of the governing body announces upcoming events in the city and

1284
01:44:33,630 --> 01:44:36,730
recognizes an employee that exemplifies the city's core values.

1285
01:44:37,750 --> 01:44:41,830
Joining us this Tuesday, November 11th for annual Veterans Day celebration.

1286
01:44:42,490 --> 01:44:45,310
This event will take place at 11 a.m. in the lobby at City Hall.

1287
01:44:45,790 --> 01:44:50,230
There will be a picture out at music and a keynote address by Mr. Johnny Yallock.

1288
01:44:50,230 --> 01:44:58,830
I retired Air Force Staff Sergeant and President and CEO of the nonprofit organization, SENS OF OUR FLAG, SENS OF THE FLAG.

1289
01:45:00,000 --> 01:45:26,140
City council meeting has been scheduled for next Monday, November 17th to canvas the results of the November 4th city charter election. The meeting will begin at 5 p.m. here in the council chamber. City Hall and other non-emergency city offices will be closed November 27th and 28th for the Thanksgiving holiday. Garbage and recycling will not be collected on Thanksgiving Day. Thursday's collection will be made on Friday and Friday's collection will be shifting to Saturday.

1290
01:45:27,260 --> 01:45:31,440
And in Kudos Corner, every council meeting we spotlight our employees for the great things

1291
01:45:31,440 --> 01:45:31,880
they do.

1292
01:45:32,280 --> 01:45:35,540
To now we recognize the entire Parks and Rec Department.

1293
01:45:36,460 --> 01:45:41,780
The recent pumpkin point fall festival was a huge hit with the community, we received

1294
01:45:41,780 --> 01:45:46,260
numerous positive comments online with one resident calling it pure success and another

1295
01:45:46,260 --> 01:45:51,500
writing quote, thank you for everything, thank you to everyone who worked so hard to create

1296
01:45:51,500 --> 01:45:53,140
this memory for our kids.

1297
01:45:53,360 --> 01:45:54,180
We love in our age.

1298
01:45:54,180 --> 01:46:02,460
I estimated 2,500 attendees joined us for the festivities and joined a fun field evening activities and community spirit.

1299
01:46:02,880 --> 01:46:08,380
This incredible turnout and positive feedback or a testament to the outstanding planning and dedication of our parks and rec team.

1300
01:46:09,160 --> 01:46:14,900
A big thank you to everyone who helped make this event so memorable. Your hard work truly made a difference. So great job.

1301
01:46:16,220 --> 01:46:17,600
Any other announcements?

1302
01:46:18,660 --> 01:46:21,360
Yes, I have one announcement, Mr. Mayor.

1303
01:46:22,080 --> 01:46:28,020
just let everyone out there know that last week I did put in my letter of resignation

1304
01:46:29,240 --> 01:46:34,880
before I filed for another office this past weekend and just to really quick like Ricky,

1305
01:46:35,000 --> 01:46:41,340
why are you still here then? There's a there's built-in to code about a couple days period before it

1306
01:46:41,340 --> 01:46:47,060
actually takes effect so of course I still have duties here today was one of my duties to be at City

1307
01:46:47,060 --> 01:46:50,300
council, but so just to answer that question while I'm still here.

1308
01:46:51,300 --> 01:46:55,340
But I just want to say it's been an honor to represent the great people of North

1309
01:46:55,340 --> 01:46:56,540
Rishon Hills.

1310
01:46:56,540 --> 01:46:57,320
I grew up here.

1311
01:46:58,020 --> 01:46:59,700
This is still be my home obviously.

1312
01:47:00,560 --> 01:47:02,680
I call this home for most of my life.

1313
01:47:03,100 --> 01:47:07,020
And for everybody up here, you guys, it's been an honor to serve with all of you.

1314
01:47:07,100 --> 01:47:09,520
And I believe we're in great hands in North Rishon Hills.

1315
01:47:09,960 --> 01:47:11,680
And the city's staff, you guys have been fantastic.

1316
01:47:12,600 --> 01:47:15,200
And so I just want to say thank you all and God bless you.

1317
01:47:15,200 --> 01:47:20,180
Well thank you. I appreciate it's really been great servant with you Ricky.

1318
01:47:20,720 --> 01:47:21,940
Really has. We will be missed.

1319
01:47:24,600 --> 01:47:30,660
With that we are adjourned at 727. I think that's a record.