[This transcript was generated automatically from audio using AI and hasn't been reviewed by a person -- it can contain mistakes, including plausible-sounding sentences that were never actually said. Treat it as a starting point, not a verbatim record.] [2:33] Call to order. Everybody, even though the room is empty, we need to speak into the microphone. [2:40] Is that right, Jason? Yes. [2:44] Let's call to order the village council work session for August [2:49] 11th, 2026. We'll be taking up three general business items and then we will move into a [2:56] closed session pursuant to North Carolina's general statute. The first item will be [3:01] the given Memorial Library construction update. [3:05] So I'll turn it to you, Doug, since I do not see Carlton. [3:08] Yeah, we'll move through this pretty quickly. [3:12] This is how it's been progressing over time, [3:15] and we got here the update for June, the picture. [3:20] Just stop, I love these aerial photos, [3:22] so I get, just give me a minute on that one. [3:25] That on the, I'm just trying to get my bearings here. [3:29] Okay, that green roof on the right is the hut next to the police station. [3:35] Yeah, the building of grounds. [3:37] Yeah, building of grounds. [3:38] Okay, now it's coming into sight. [3:40] Okay. [3:41] When you drive by, the back doesn't look as cleared out as it looks in this photo. [3:46] Yep. [3:47] Yeah, right. [3:48] You don't realize the parking lot area is, you know, as much as cleared out as overhead. [3:53] Yeah. [3:54] Okay. [3:54] Thanks. [3:55] Thanks, anything to, 100% 100% looks like it's moving. [3:59] Yeah, yeah, so in the past 30 days from when this was prepared, [4:03] so the backfill and the stone were put in, the sewer was put in, [4:08] the vapor barrier, and they installed the rebar. [4:11] So here's some pictures of that stuff. [4:14] Yeah, one day I drove by, I was like, why is it all blue? [4:18] But put the vapor barrier in. [4:21] So, some pictures of the construction. [4:26] So the next 30 days they're going to begin the metal framing, which we can see that started. [4:32] Yeah, so today. [4:32] You can actually see stuff up. [4:35] And then the concrete walls and footings will be put in and the beams for the storefronts. [4:42] So that is what it looked like yesterday. [4:45] Okay. [4:45] I looked about the same today when I drove by, huh? [4:49] It looks, we're going vertical here. [4:52] Yes, yes. [4:53] So, as far as you and Carl are concerned, [4:56] we're on schedule and progressing. [4:58] Okay. [5:01] Questions, that's all I have, so. [5:04] No, I appreciate the report like this, and. [5:09] Is there a, just a detailed construction plan [5:13] that suggests that we are on time plus or minus a couple of days. [5:17] Yeah, yeah, we are on time. [5:20] Yeah, so they're... [5:21] Good. [5:23] So far, Carlton has solved every issue that has come his way, so... [5:28] Good. [5:28] Great job. [5:30] Okay, that includes... [5:31] Unless someone has a question for Doug, that concludes item A. [5:35] Item B is a review and discuss the 2026 business survey results [5:40] of which we were all participants in. [5:42] So go ahead, Doug. [5:44] Yeah, so a couple of things to note. [5:46] So this is the surveys that we actually received. [5:50] Either they were handwritten and we entered it in, [5:52] or they followed our links and submitted it. [5:56] It does not include any information [5:59] while you were just talking to people [6:00] if they didn't actually fill something out. [6:02] Obviously, we couldn't include that in the data. [6:08] But we only got, so 35 people opened the survey, and then only 22 said that they actually owned [6:14] a business in the town. [6:16] And then only about 10 answered the downtown specific questions. [6:21] So... [6:21] Doug, 35 opened it, but how many was it sent to? [6:26] I mean, we have a lot more. [6:30] I'd have to double-check. [6:31] I mean, there's a lot of... [6:33] I mean it was it sent to 70 people or more than that there's like 70 businesses downtown, but this went to all of them [6:40] So okay, so I'm just trying to gauge your response rate. That's all we ever update that list [6:45] I mean, I would assume for closed businesses that type of thing. Okay, I have an old LLC. That's [6:51] Eight years old. Yeah. Yeah closed down for a long time. I still got a survey [6:54] You got a business for it. Yeah. Yeah, so I guess we're not very good at cleaning them up [6:59] But it was that this year or was that I got this year's okay. Yeah, do we have space to incorporate any more if we get them? [7:07] If we get more feedback, yeah, we can just put it in but [7:12] so I guess what I was kind of [7:15] Leaning towards is like you went out and talked to all these people. So you probably have just as much [7:20] of a feel for [7:21] What people said and I was thinking the conversation might turn more towards what your feedback was a person rather than what this [7:29] actually survey says because this is only ten people and you each talk to ten people [7:33] too, so you have as much feedback as this does. [7:37] Yeah, let's go through the survey, let's go through what you have and then we'll chime [7:40] in. [7:41] Yeah, so what types of businesses responded, most of them restaurants, but then we had [7:48] retail and professional services as well. [7:51] I will go with a quick, slow me down if you want to. [7:55] The majority of them have been here more than ten years. [7:58] That's very – I find that interesting. [8:02] But that's an indication we don't have too [8:04] much turnover to begin. When you drive down Chincaquinn, the most recent turnover was the [8:09] purple thistle. But otherwise, everything is very stationary. So I think it's, you [8:16] know, somewhat of a credit to our – wait, Pinehurst is set up and the type of businesses [8:21] we have down there. Interesting. [8:24] So this is the number of employees that they have, so most are very small. [8:33] Mostly their space. [8:35] Only one actually owned the building and they responded, so that. [8:39] That is a fascinating thing. [8:41] It's not surprising, I don't think. [8:47] I wouldn't have guessed 20 out of 21. [8:50] That's what I wouldn't have guessed, but okay. [8:55] Not a lot of changes forecasted by any of these businesses. [9:03] Most rated the business climate as pretty good. [9:07] That's better than I thought we would hear. [9:16] So yeah, this asks kind of like what their business atmosphere was like. [9:22] So most of them said it was about the same. [9:27] So when asked what the leading challenges were, parking. [9:33] It specifically says employee parking there. [9:36] Yeah, employee parking, yeah. [9:40] I think it was both were mentioned. [9:44] Yes, that is true. [9:48] Customer traffic. [9:49] My understanding of that is like customers walking by, [9:52] customers coming into your store. [9:56] I'm surprised if you go back for a second. [9:58] and staffing didn't get a higher response. [10:04] Well, I think that the customer traffic [10:06] is consistent with the last residence survey we did [10:10] where 60% of the people said they never shop downtown. [10:13] Right. [10:15] And we just got the residence survey results last night. [10:21] I haven't, they haven't dove into it that much, but. [10:25] Will that be on September? [10:28] I don't remember what the responses were to that question. [10:35] Most of them said they were downtown but all the downtown questions really only 10 responded [10:41] to them. [10:43] So downtown business climate, 8 out of 10 said it was good or excellent. [10:52] So here are the downtown conditions. [10:56] So, there's a lot of information on this, so I'll leave it on here for a minute. [11:00] Yeah, please. [11:03] Just a general question. [11:05] Given our efforts, was there an increase of surveys returned or same? [11:11] On the business side, less, yeah. [11:14] But you guys all went and talked to them, so a lot of those people may not have like [11:20] submitted a survey because they felt like they gave you the feedback in person. [11:24] But in my case, a number of the actual owners were on vacation and I left my business card [11:31] with my cell phone and got zero calls back. [11:34] So I'm actually thinking because I'm going to be a bachelor at the end of this week [11:38] going back and knocking on some more doors to try to tune up some more responses. [11:43] I repeatedly emailed all of my contacts and got zero return. [11:49] I didn't email anybody. I went and tracked them down. [11:53] Well, I did both and had three basic good meetings. [11:58] I had a lot of incorrect information. [12:02] That's an issue. [12:03] I list specifically one building. [12:07] The Maples building? [12:11] 77 Cherokee. [12:12] The one kind of behind the theater building? [12:15] Yeah. [12:15] Yeah, that one is a little bit out of sight out of mind. [12:21] No soliciting signs. [12:22] There was no one there. [12:23] The door's locked. [12:24] I mean, it was locked. [12:25] I had the Village Chapel and the contact there was a reverend that I've never heard of. [12:35] And when I went and met with reverends, Kester Ashley, who I know, and we went through [12:42] the survey. [12:43] He was fine. [12:43] But I said, before you, or two preachers ago, was there a guy named Reverend, blah, blah, [12:51] blah? [12:52] He says, I never heard of a guy. [12:54] So there is a, there needs to be some way to clean it up a little more so it's not [13:02] as outdated. [13:03] Because I didn't, I mean, that's a perfect example. [13:05] Well, you can, they're not exactly great at responding to us, that's- [13:10] Well, there was an email sent out or something on the website, our website, we need to update [13:16] your information. [13:17] I took that to Pinehurst Business Partners, too, and told them the same thing. [13:20] Oh, good for you. [13:21] Yeah. [13:22] Well, I don't know if it did any good or not. [13:24] We did get a few updates from it, so. [13:27] But this is very, you know, as you look at this, excellent traffic flow. [13:35] That's pretty interesting that you get an excellent on that topic. [13:41] It's equal to poor. [13:44] Landscaping, of course, is something we're very proud of. [13:49] And it's demonstrated in that. [13:51] And, okay, well, it's helpful to see. [13:55] Yeah. [13:56] And the biggest problem showing up on this is employee parking. [14:03] Which... [14:03] Now, let me ask you a question. [14:05] Does that mean there aren't spaces in the sandlot? [14:09] So, I have, I can, I used to look at it every single day via a camera and there was only [14:17] one day that it was full and that was because the Village Chapel had an event. [14:23] But other than that, I have never seen it completely full and there were always spaces [14:27] available. [14:27] So, what they're complaining about, I'm not exactly sure because, you know, within [14:31] a three minute walk, you can park and get to the place. [14:35] I found a restaurant in particular a very popular restaurant who has a lot of employees [14:44] coming in at the same time in the late afternoon and that's when all of their customers are [14:49] coming in too and they had a part of employee parking. [14:53] and sometimes they also have employees who work. [15:01] Different shifts coming in at a time when there's something else going on. That's the kind of thing I think is the problem. [15:07] Interesting to say, I'm looking at my notes from another restaurant downtown, popular one as well. Parking is way too little. [15:13] Please, building parking garage for my employees. That's interesting. Yeah, I just ran across it. [15:18] We're trying to add five more spots right down there. [15:21] Also, I mean, the one by the Pinecrest Inn, I mean, that one's usually also available. [15:28] Well, in the evening, that one actually gets a little more full, because Pinecrest in Patron's [15:35] park there. [15:36] Anyway. [15:38] Okay. [15:40] Yeah. [15:42] So this is looking over history. [15:47] So yeah, for some reason, in 2024, Landscape More Appearance kind of took a little bit [15:53] of a drop. [15:53] Those are a little weird numbers there, but yeah, kind of a, so 9 out of 10 said landscaping [16:05] was good, cleanliness also good, sidewalk condition, walkability, kind of in line, maybe a little [16:13] better than past years, parking availability, those numbers are all over the place, so. [16:22] Okay, so most said the three-hour parking land event did not make it harder, but unfortunately [16:29] a lot of them said it didn't make an impact either, so. [16:32] But that's okay. [16:33] Yeah. [16:34] We didn't make it worse. [16:35] Nothing made it worse. [16:36] I mean, about half of them said it improved. [16:41] Okay. [16:43] Satisfaction mixed. [16:44] Let's see. [16:45] Neutral. [16:46] Satisfy. [16:47] Yeah. [16:48] Yeah. [16:48] Close call. [16:48] Well, seven out of ten, oh that's right, I don't count the neutrals, I didn't want to do that. [16:55] Yeah, so whatever. [16:58] This ETC, did the graphics? [17:01] No, this was... [17:05] That's right. [17:06] Artificial intelligence made these. [17:09] If you go back one slide, [17:13] the neutral, I would have left the rankings constant. [17:19] It's just, I don't need to have the bars increasing necessarily. [17:23] Yeah, [17:27] yeah, yeah. [17:29] Downtown improvements. [17:31] Parking and marketing. [17:33] Okay, let's tackle their two issues. [17:36] What on the marketing side should we or could we do? [17:44] Or what have we postponed doing or what have we thought about? [17:47] So, one of the things we talked about at our last business listening session was doing [17:53] August Friday. [17:54] So, we're actually doing that right now, and I meant to talk about it at the beginning [17:58] of the meeting. [17:59] So, Fridays, we're encouraging everyone to do sidewalk sales, put some of their merchandise [18:04] out on the sidewalk, kind of generate a little bit of energy, and then you can [18:09] get a ticket at the Welcome Center for a free cupcake. [18:13] And so last week, yeah, we had a few people come and get it and I guess we'll see the mayor there on Friday. [18:20] Is there an implication in that that maybe not because of the way the question was asked, [18:29] but a comment that I have heard not infrequently is that they don't feel the resort supports them or markets for them. [18:38] It beats against them. [18:38] Well, if they try to capture every dollar they can't, they're a for-profit enterprise. [18:43] I mean, this is kind of how capitalism works. [18:46] I think the resort is helping them much more than it's ever hurting them because they bring [18:55] a lot of people to visit, fine-hurst, and they just, one, they don't all play golf [19:00] because they come with spouses that might not. [19:05] and I'm not saying it's justified I'm saying it's a comment that I hear not [19:09] infrequently the only on the additional parking we have Larry at work and I think [19:16] I think he's made a difference whether people want to admit it or not I I [19:20] certainly I think it was a smart move we've got on the runway the five [19:28] additional spots down there and by the theater building and is there any place [19:35] else that we're adding a spot or not dug downtown do you know of anything where [19:40] we're squeezing something in somewhere no I don't think so we did put up a sign [19:47] on the backside of the you know the trees by the library to get into oh [19:55] Yeah, that says golf cart parking available. You can go park in the trees. So [20:01] There we can do that. So that that's first golf park parking there [20:06] Okay, yeah, and again, there always seems to be spaces available in the [20:13] In the sand lot except for when there's events things like that, so [20:20] Okay, so this questions regarding downtown events [20:26] Some somewhat beneficial, here's the feedback. [20:37] Well, this is the trade off of, [20:39] I think in a lot of the folks' mind is that [20:42] the events are not downtown, some of them. [20:44] That's some that used to be, and now they're elsewhere. [20:47] Yeah, live after five is the one. [20:49] That's tough to overcome, yeah. [20:51] Yeah, here's my quote from the restaurant. [20:54] Food businesses hate that live at five [20:56] is in the arboretum. [20:58] This person wanted to take the whole thing over, [21:00] and I was like, well, I don't think we could do that. [21:03] But I don't know, is there any, [21:04] was there a question on here [21:05] about live at fives in general, or? [21:07] I mean, it was one of the special events listed. [21:10] Oh, okay, so. Yeah. [21:14] Right here. [21:17] Any buildings? [21:18] Okay. [21:19] I mean, also a little weird [21:22] because eats, beats, and brews [21:23] is essentially the exact same thing [21:25] as live after five now. [21:26] So I don't know why that's different. [21:29] Yeah, who knows, but. [21:32] A person may have been only one negative. [21:35] The [21:40] reason there's eight no impacts is because they're not down there anymore. [21:49] I'll give them an A for accuracy here. I believe that piece of data. [21:54] Yes, there is no impact. [21:56] No, it's an interesting point. [21:59] At least they didn't. Well, once a negative. [22:02] I don't know what is the downside for the one person [22:09] I mean people they don't like roads being closed they they think it makes it [22:15] more difficult to get to their actual brick-and-mortar business yes okay that's [22:37] to the more interesting one which is on Filledge Place, right there, yeah, we're good to [22:44] move on. Yeah, street closures and parking are the, naturally. [22:50] And street closures, the comment that I hear there is do we have to do it as early as we [22:55] do it? They're not opposed to doing it, they understand why, but can we start a little [22:59] later? I don't know. Yeah, and that's been something we've [23:02] talked about and staff has consistently said, you know, we do it as late as we possibly [23:08] can. [23:09] So is that basically a personnel issue, the number of people it takes to put barriers [23:14] up and what have you? [23:16] And also, if there's cars that are within the barrier, you have to get the police [23:20] to come and get them out or you have to like kind of wait them out and that takes [23:23] a long time. [23:24] We noticed that during the parade of nations there seemed to have been a lot more cars [23:27] than normal stuck inside once the parade happens. [23:31] It created a little bit of a dangerous situation because they were trying to leave right after. [23:35] Yes, so that specific is not our event and they specifically requested to not close down the roads. [23:43] Then that's the result of why. [23:45] Okay, alright. [23:51] Yeah, do they support additional downtown programming? [23:54] It's one reason why we decided to do the movie at the park to try to address some of this. [24:02] What's the date of that movie at the park? [24:04] the 17th of September. [24:06] Oh, Constitution Day, perfect. [24:07] Okay, we need to promote that a little on the website. [24:11] Do we think we could do live music [24:14] on a smaller scale downtown? [24:17] Yes, and that's something to talk to [24:19] Pioneers Business Partners about, [24:21] it's like, if you want to, [24:24] like if we have a stage or whatever, [24:27] like you could have someone just with a microphone [24:30] and a speaker and they can just sing [24:33] and have a little bit of live music, create some atmosphere, we're totally fine with that, [24:37] but there hasn't been a whole lot of, like, yeah, go do that. [24:42] I hadn't thought about that, but I think a permanent stage might lend itself to more [24:49] feeling of credibility and regularity of where to congregate. [24:55] Agreed. [24:55] That's a plus. [24:57] Obviously, it's a year away or so, but it's a plus. [25:03] Yeah. [25:03] Again, parking, question about what should we be looking at in the next five years. [25:10] Parking is at the top of the list. [25:21] Oh, sorry. [25:22] You know, there's not a lot of empty storefronts. [25:27] The only one I recall right now is the old 727 lounge. [25:31] Yeah, it feels, yeah. [25:33] And it's there for a price. [25:35] Yeah. [25:39] Can you go back one, Doug, please? [25:42] So public restrooms, they're right in there. [25:45] You know, if you want more people down there, we have to be able to accommodate the needs [25:48] of people down there. [25:50] And I think at some point, not tonight, we need to give some thought to a self-cleaning [25:54] standalone public rest facility somewhere on the Village Green, somewhere near the [26:01] archives. [26:03] But not in the archives, we clarify that today. [26:05] And I agree with that not in the archives, but there are technologies that would allow us to do that do it in a clean and safe fashion [26:14] Anyway for another another time. I thought about that [26:19] We're gonna be moving the welcome center [26:21] Yeah [26:23] I'm wondering if we could put more restrooms in the theater building [26:29] well [26:30] You know it's a private building [26:32] so [26:32] So the landlord would want to do that. [26:37] So I don't know if you should go back to the old paid toilet days. [26:42] I don't see the owners not going to put in a restroom. [26:48] I have thought, I mean Kevin's idea might be great. [26:52] I've also thought like if there were a small storefront somewhere [26:57] that we could just rent and have it as the public bathroom is for downtown [27:00] downtown, that might also work as well. Or maybe we reach out to the resort and say, [27:07] when you redo the casino building, make sure you have some public restrooms in there. [27:13] I mean, it's on the horizon, but I do agree with Kevin to the point of there's something [27:20] in a small footprint that possibly could be done without creating a large scale situation. [27:28] And yeah, we just we need to keep it downtown find her is appropriate. I mean it's not going to be a Porta John out there [27:36] Well to Kevin's point, you know [27:38] Vienna [27:39] Self-cleaning toilet the thing they go back into the wall and come back out clean or they're just a big circle bowl [27:45] And they just clean themselves. I'm sure they're not cheap though. We can look at that [27:54] Yeah, so most are not all that familiar with Village Place [27:58] Well, that's on our next month agenda, right? [28:02] Yeah. [28:03] Most are obviously in alignment with that are unsure of what to think about a village place. [28:10] And when they have concerns, it's about additional parking, retail competition, traffic, lots [28:20] of character. [28:21] All right. [28:22] Funny thing about retail competition I think if I've maintained for a long [28:30] time that I'm not sure we have enough enough physical square footage to create [28:38] retail critical mass. If you compare to to Broad Street let's say in Southern [28:44] Pines they just have enough more space that you can go park one place and walk [28:49] up and down the street. Not unlike going through a big mall. No one parks next to every store [28:54] they want in the mall. They park once and they walk up and down in the mall, but everything [28:58] is there. And I think it's a tough one for us to solve and almost bifurcating downtown [29:04] between village places. It doesn't make it better. It looks more like competition [29:10] rather than creating critical mass. I don't have an answer for that, but maybe the [29:17] The bias, as we think through it, is a little more residential-oriented and a little less [29:22] retail-oriented. [29:24] I don't know. [29:26] Yeah. [29:30] So this is, do you use village services? [29:34] So fire inspections, everyone has to have those, so they use that a lot. [29:38] But some of our other services aren't used a lot, which is pretty normal. [29:44] Reflective of a municipality's responsibilities. Yeah, my responsibility is public safety. And so what do they use widely? [29:53] fire inspections [29:54] police patrol in [29:56] public emergency response [29:58] So this [30:00] Make sense. Yeah, yeah, it does. And I think maybe we're, I think we were doing a better job with our neighborhood patrols going through downtown more frequently, and I think that's beginning to be noticed, which is good. [30:15] Yeah. Right, yeah, so this is satisfaction with village services. Again, again. Very small sample sizes. Small sample size, but it is. [30:34] 9-12 is satisfied with the village communication and the next one is they all want email. [30:43] And let's see, most respondents view the village as very responsive. [30:49] It's good news. [30:54] So this is kind of like an overall takeaway. [30:58] way so parking is got mentioned a lot some events we need to do some more [31:04] communication on Village Place communication seems to be good and they [31:10] want us to maintain email yeah so I guess now what do we want to do differently [31:17] because of this and because of the feedback that you guys might have [31:21] received in person so I kind of throw that out there for discussion well [31:30] one on the Village Place subject we have some work to do because that's what we [31:38] were planning we're not rushing into anything so we're gonna have a meeting [31:41] in September we'll get a little more flavor for where we are and possibilities [31:45] that exist so I consider that somewhat on schedule okay we'll just know more in [31:53] month. On the parking, we can keep Larry at it, and we can add those five spots and see [32:07] what happens. It may be just one of those perennial things. It doesn't matter what you do. [32:22] Someone [32:23] on events, [32:30] to me the big thing that sort of sticks with certain people is the move of [32:40] the live after five. That's the only thing that seems to have captured attention of downtown [32:47] business owners and it's understandable because there's a lot of people who are not hanging [32:52] out there after live after five. Yeah, for four nights, yeah, out of the year. I think [32:58] probably the best approach to deal with that is partner with the Pioneers Business Partners [33:02] on smaller events that we can do to activate downtown or activate the park. And whether [33:08] that's a, someone suggested a poetry reading, I would probably not go to that, but if [33:14] But there is a smaller bands or movies in the park, things like that, or things we could [33:22] do. [33:22] We'll see how September 17th works out, but that may be a good start of something where [33:27] we can find some other classic movies that will attract people around a certain event. [33:36] I did have a thought of something else that slipped my mind. [33:40] Some other comments? [33:43] possibly we have it just an overall conversation about live at five at some [33:47] point in time a little separate than this I think that moving it from the [33:52] village to the arboretum possibly has displaced some of our current [33:59] citizens that maybe don't want to park and then walk the far way and I think [34:03] it's maybe servicing a little bit of a broader community beyond pioneers I [34:07] just want to make sure that we have the opportunity for our citizens who [34:10] You don't want to park and walk with their chairs. [34:13] I know what my thought was. [34:16] Maybe what we can do, live after five events, is we can provide complimentary bus or trolley [34:24] rides from the arboretum to the Village Green for an hour after it ends. [34:35] Yeah, and then that at least we had we'll have so people could actually park there [34:39] We could do it. We had going both ways one, you know [34:42] at five from five to six and another one from whatever it is eight to nine and [34:47] And that's it that way people can actually park their car downtown get on a [34:54] Bus for lack of better phrase [34:56] Go up there listen to the music and eat and whatever and then get on a bus and come back to where their car is [35:02] And maybe I'll hang out around downtown [35:04] Yeah, that's a possibility I think we have used the bus to shuttle people from like behind the fire station parking area to a little bit closer [35:14] I can ask if you know how popular that was or if we could redeploy that to drive between downtown or not [35:20] It's the only idea I could come up with to just try to get people to end their night [35:25] Going downtown at downtown at one point time there was a brief conversation about partnering with southern pines as well as Aberdeen about creating [35:32] reading some sort of a bus loop or a trolley loop or something. I don't know if that probably [35:36] never took off. We might have asked CVB to fund that. I think if I remember a couple [35:45] years ago, and I don't know if that's an opportunity, but that could spur some downtown movement [35:50] as well. So I think Moore County has talked about doing transportation services, something [35:58] like that. [36:01] But I don't know how quickly they're moving in that direction. [36:04] Just spit balling things, they would move people around and also drop them off to like the mayor's point. [36:10] One actually piece of feedback that I received for downtown is kind of accent lighting. [36:16] It's pretty dark down there, especially in the winter. [36:19] Uplighting? [36:20] Yes, that. [36:21] I've had that. I've had someone mention that to me. [36:23] I actually think it would make it really nice [36:26] So I got a talk to a couple of light vendors. It was like a hundred thousand dollars [36:31] I think maybe that might be something we could apply to that CBB grant [36:37] To pay maybe we do you know do it in phases [36:42] The other difficult part about that is we have a lot of like islands that would need the lighting and then you [36:48] to cut up the road and the road is fairly new pavement so maybe as the right [36:53] before we repave the road we can do something like that that's a real [36:57] impediment to seniors when it's dark there with the irregular surfaces and [37:02] trying to navigate those yeah real impediment for them we can start where [37:08] it's easier right yeah see how first phase is anywhere we don't have to cut [37:13] through a road to get to it and we we try it and then no maybe the next [37:16] face. [37:22] Alright, anything else on this? Nope. Alright. [37:29] And the few items we kicked [37:31] around, Doug, where appropriate, you can put them on a future agenda. [37:44] This is just [37:44] a real quick, we met a few months ago, I can't remember when it was, maybe it was [37:50] June, talked about communications, so got some good feedback from you, so [37:55] a few things we're trying to do. One, tomorrow is our new relaunch of the monthly e-newsletter. [38:04] So we're going to have a bunch of articles and information going out that applies to [38:09] everyone. I have a question. How many e-mail newsletter [38:15] recipients do we have? Not whether they open it up. What's the size of our list? [38:20] I would have to check it well. I think that's very important for us to the main one is it's pretty large [38:29] It is opt-in so it is through constant contact, so opt-in and out whenever you want and [38:36] On the website is the ability to opt-in [38:40] But we will [38:42] Send this to all NAC members as well NAC members can spread it as as they can and actually maybe [38:51] One of the things we should put on there is how do you sign up for this in case it just [38:56] gets passed on through an email. [38:59] The other thing Jeremy mentioned this is the kiosk, kind of using that a little bit more. [39:05] So we added a few things on that. [39:08] So like here is places to eat downtown and then we have another one that's like places [39:13] you can shop downtown and another one that says go to the welcome center and find [39:16] out all the information. [39:18] They're another logical place for another kiosk. [39:26] That comment was filtered through from some of the merchants, directional. [39:33] Well yeah, there was one that says you need a sign that says you are here. [39:36] There is a map on the back of the kiosk with the sign that says you are here. [39:40] Does the kiosk have the ability to measure how many people go to it and ask questions? [39:48] The kiosk is just a it's basically a poster board it's a billboard that but [39:53] there's no because I don't have any idea how many people use it I mean it's like [39:58] what I mean you can't use it you just look at I understand so I've been so it [40:02] makes you wonder how reliable or how many people rely on it most people this [40:09] is their kiosk I totally agree walking around town with this if the kiosk ever [40:14] needed significant repairs, expensive repairs, I think we should consider whether or not [40:20] it's valuable. [40:24] That's my question. I'm trying to get some metrics for some of this stuff because I just [40:28] don't know how to make an answer. [40:32] And the other thing is, we mentioned if we could highlight, maybe make it easier for [40:42] We have the website that highlights what happened, what it actually might mean to you as a regular [40:49] resident. [40:50] It's been great, by the way. [40:51] Yeah. [40:51] I have a suggestion. [40:52] We may already be doing it. [40:54] But when we say the council passed resolution X, a resident ought to be able to link to [41:01] that, so that – and maybe they do. [41:05] I didn't pay attention enough when I looked at it the other day because that helps [41:11] actually go see what we did and rather than just hearing we did something [41:19] they'll see that oh my gosh they're going to do this they're setting up an [41:21] advisory committee that's going to do this it's going to meet so many days a [41:24] week and so on so that's my one generic suggestion for our highlights Doug the [41:32] quality of the graphics the inviting nature of this I think it's a real [41:36] big step forward. So congrats. [41:42] Thank you. If you click in meeting highlights, it takes [41:47] you to this link. It takes you to this link. Okay, so it doesn't take you to the video of [41:53] the council meeting. No, it does not. I mean, that is, we have it here. You can get to [41:59] it. A minute's available. Well, that's a plus. That's a plus. Yeah. Or the YouTube [42:05] channel that's that's a plus okay I just trying to help these the residents who [42:10] are curious for more information after we give them some tidbits that's really [42:22] all they have on that comments folks all in the right direction with [42:31] that [42:47] we're [42:49] going to leave you. [42:50] With that, we can go to a, we could go to a closed session if someone made a motion. [42:55] I moved to enter the closed session pursuant to NCGS 143-318.11a6 to consider the qualifications, [43:03] competence, performance, character, fitness, conditions of appointment, or conditions of [43:08] initial employment of an individual public officer, employee, or prospective public [43:12] officer or employee, or to hear or investigate a complaint, charge, or grievance by or against [43:17] an individual public officer or employee. [43:20] We have a motion. [43:22] Second. [43:22] In a second. [43:23] All those in favor? [43:24] Aye. [43:25] Okay. [43:26] We are in a closed session so. [43:28] Yeah. [43:28] Yeah, if you're...