1 00:00:01,910 --> 00:00:05,700 >> I think we're ready to start. Good morning. I call the september 12, 2 00:00:07,920 --> 00:00:07,920 2025 meeting of the family and protective services council meeting 3 00:00:12,520 --> 00:00:15,325 to order at nine o'clock. I hope it's nine o'clock. 4 00:00:17,070 --> 00:00:17,070 I'd like to welcome everyone here in person and also those that are watching online. 5 00:00:23,840 --> 00:00:23,840 we're going to start by introducing the council members. 6 00:00:30,130 --> 00:00:32,260 I guess, I will start. I'm dr. Connie almeida, 7 00:00:34,320 --> 00:00:34,320 and I am from fort pine county, richmond texas. 8 00:00:40,240 --> 00:00:40,240 >> I'm enrique mata, and I'm from el paso, texas. 9 00:00:45,290 --> 00:00:47,470 >> good morning everybody. Omedi cantu arismendez, jim wells county. 10 00:00:51,460 --> 00:00:53,820 >> good morning everyone. Michael barton, also from fort pine county. 11 00:00:56,240 --> 00:00:56,240 >> good morning, juli craze, dallas. 12 00:01:01,970 --> 00:01:05,940 >> great. Thank you. Also up here with us, we have audrey o'neill, 13 00:01:07,840 --> 00:01:10,550 the acting dfps commissioner [inaudible]. I really hope that by the time I'm done, 14 00:01:18,500 --> 00:01:20,520 I pronounce your name. I really apologize. The general counsel for the department. 15 00:01:24,290 --> 00:01:26,380 great. Thank you. We're going to go ahead and start with our agenda for today, 16 00:01:29,540 --> 00:01:29,540 and we have a quorum, that's great. 17 00:01:33,930 --> 00:01:33,930 the first item on the agenda is to make a motion to 18 00:01:38,260 --> 00:01:38,260 accept the minutes from our last meeting. 19 00:01:43,030 --> 00:01:43,030 >> I moved that we accept the minutes from our last meeting. 20 00:01:48,040 --> 00:01:50,660 >> do I have a second for that? >> I'll second that. 21 00:01:53,250 --> 00:01:53,250 >> is everyone in agreement with that? 22 00:01:57,420 --> 00:01:59,580 yes. Thank you. We have accepted the minutes from the june 13 meeting. 23 00:02:03,980 --> 00:02:03,980 thank you. Just some general items, 24 00:02:08,520 --> 00:02:08,520 administrative items to remind everyone is our upcoming council meeting dates. 25 00:02:13,920 --> 00:02:13,920 our next meeting for this year will be december 12, 2025. 26 00:02:18,990 --> 00:02:18,990 then in 2026, we have two meetings, 27 00:02:23,720 --> 00:02:23,720 march 13 and june 12. 28 00:02:29,320 --> 00:02:29,320 next, we're going to move on to council actions 29 00:02:33,710 --> 00:02:33,710 and activities of the council members in their communities or throughout the state. 30 00:02:39,860 --> 00:02:42,690 let's go ahead and maybe, anybody that would like to share about what they're doing in their community, 31 00:02:46,230 --> 00:02:46,230 that would be great since our last meeting. Thank you. 32 00:02:54,140 --> 00:02:57,180 >> sorry, not so much in the community specifically, but I've taken an interest in the upgrade of our software system, the reporting system. 33 00:03:02,240 --> 00:03:04,720 impact, as I understand, is extremely old. I've done some work in tac and so 34 00:03:08,000 --> 00:03:11,180 I'm working with the team just answering some general questions. I have a general idea of everything that seems to be going smoothly, 35 00:03:14,880 --> 00:03:17,480 but I want to be involved in that because it's one of these things that often gets overlooked, 36 00:03:20,240 --> 00:03:20,240 but it's a system that our folks are going to be using every single day in the future. 37 00:03:30,200 --> 00:03:30,200 >> hello. The last few months has been very interesting being a council member. 38 00:03:36,900 --> 00:03:40,075 but I do want to share that I attended jim wells county. I was invited by the judge, 39 00:03:41,700 --> 00:03:43,995 the jim wells county family court. I was able to listen and see our staff in action, 40 00:03:48,900 --> 00:03:52,760 and I want to thank them for being so professional and very caring. I really appreciate that. 41 00:03:54,880 --> 00:03:54,880 second has just been very busy talking to different folks out there, 42 00:03:59,180 --> 00:03:59,180 what is the need and relying that message back to our laison. 43 00:04:04,720 --> 00:04:08,360 I want to thank cheryl and our acting commissioner for being so compassionate and understanding and listening. Thank you so much. 44 00:04:15,650 --> 00:04:17,880 >> well, out in el paso, we've had quite a few activities going on. 45 00:04:20,400 --> 00:04:23,780 one of the things that I thought I'd highlight for you all is that the recent updates to the cell phone prohibition and ban in schools, 46 00:04:31,380 --> 00:04:31,380 we have a group that comes together called the family leadership council, 47 00:04:35,580 --> 00:04:35,580 and they established a task force to talk about how we make sure that this is 48 00:04:39,960 --> 00:04:43,260 a positive approach that it's not something that becomes so punitive that it causes trouble for youth. 49 00:04:48,180 --> 00:04:48,180 what was surprising to us that this task force met a couple of times. 50 00:04:53,005 --> 00:04:55,020 as school started, there was an anticipated move for there to be panic from parents that they couldn't get 51 00:04:58,660 --> 00:05:01,480 a hold of their children and that we were going to see kids have a lot of negative consequences from it. 52 00:05:05,480 --> 00:05:09,090 surprisingly, we saw a lot less of that. The comments from the associate superintendents that we talked with 53 00:05:12,650 --> 00:05:12,650 were very positive and that the kids were very compliant. 54 00:05:18,610 --> 00:05:22,470 most schools have moved to a position where if they walk in the door and turn the phone off and keep it in the backpack, 55 00:05:25,730 --> 00:05:29,210 that it's not a problem. But one of the things that they're trying to track right now and 56 00:05:32,250 --> 00:05:34,430 I thought this was interesting in particular is that they're seeing a marked decrease in 57 00:05:37,450 --> 00:05:37,450 cyberbullying but they're getting a lot less commentary from that. 58 00:05:42,020 --> 00:05:45,720 this is anecdotal information and we're looking at how to track that, but it was a positive thing that was reported to us. 59 00:05:49,080 --> 00:05:51,660 aside from that, we are working towards other programs with dps involvement, 60 00:05:59,940 --> 00:06:02,480 we're looking at how we're handling some of our residential treatment and human trafficking conditions in our community 61 00:06:06,080 --> 00:06:08,600 and our north center of hope out in the community has been working closely with the office of the governor on this, 62 00:06:12,380 --> 00:06:15,445 and we've been really appreciative with the support that we're getting. Thought I just share those two things. 63 00:06:22,070 --> 00:06:22,070 >> good morning. I want to share a couple of take a different approach today. 64 00:06:28,850 --> 00:06:28,850 the adult protective services conference is coming up october 14-17th here in austin. 65 00:06:35,260 --> 00:06:35,260 I'm trying to get a good picture of all of you because I expect to see you all there. 66 00:06:39,650 --> 00:06:42,405 if you haven't registered, register. Speaking of that, one of the many wonderful things that happened at 67 00:06:47,330 --> 00:06:50,230 that conference is the bruce davis award of excellence is given to community boards around the state. 68 00:06:53,570 --> 00:06:56,470 I thought this would be a good opportunity to recognize the 17 who will receive that bruce davis award. 69 00:06:59,730 --> 00:07:02,990 there's 22 boards across the state of texas. These are boards, the volunteers who are dedicated to serving the community, 70 00:07:08,250 --> 00:07:12,010 like all of us, and for nothing other than to support the work of adult protective services in their communities. 71 00:07:16,050 --> 00:07:16,050 these are the 17 boards who will receive that award of excellence during that conference, 72 00:07:20,770 --> 00:07:23,170 the silver ribbon community partners board, the regional aps advisory board, 73 00:07:25,650 --> 00:07:29,510 permian basin, silver advocate partners board, aps silver star board. 74 00:07:32,270 --> 00:07:35,990 let's see brazos valley volunteer board, south texas aps community board. 75 00:07:38,885 --> 00:07:42,520 smith county adult protective services advisory board, silver star room board of the high plains, 76 00:07:45,000 --> 00:07:48,860 dallas county aps community board. That's my board for the record. Tarrant county aps advisory board and 77 00:07:51,520 --> 00:07:55,000 jefferson county adult protective services advisory board. I'm really proud of all the work these boards have done, 78 00:07:57,960 --> 00:08:00,390 how the community has rallied to come back together. Especially post covid, 79 00:08:02,490 --> 00:08:04,540 many of these boards really struggled to maintain their 501(c)(3) during that period of time, 80 00:08:07,540 --> 00:08:09,540 and most of them are back in compliance. I think that really speaks to the work of these individuals 81 00:08:12,680 --> 00:08:16,105 who have a passion for adult protective services. Then lastly, on behalf of my council member lisa hackett, who can be here today. 82 00:08:21,370 --> 00:08:21,370 I said that I would share some of the great things happening in walker county for her. 83 00:08:25,390 --> 00:08:25,390 they have a financial exploitation awareness event coming up on october 29. 84 00:08:30,185 --> 00:08:32,250 then they're doing something really cool in walker county that I was excited to hear about, 85 00:08:35,110 --> 00:08:38,550 which is connecting with care, which is parenting workshops basically. Working with those of us who are care-giving or just 86 00:08:42,130 --> 00:08:44,210 dealing with parents who are aging and don't know how to handle that or how to navigate that. 87 00:08:46,750 --> 00:08:46,750 they have that going on regularly in their community. Thank you. 88 00:08:55,220 --> 00:08:58,780 >> thank you. You can hear me, right? Correct. A little bit about fort bend county. 89 00:09:03,040 --> 00:09:03,040 one thing that I want to share is for many years, 90 00:09:09,000 --> 00:09:11,960 I had the honor of working with judge ronald pope, and judge pope was the family court judge of the 328 district court in fort bend county, 91 00:09:19,880 --> 00:09:22,300 and he was really a pioneer in this infant toddler work in increasing the awareness around 92 00:09:28,860 --> 00:09:28,860 the special needs and the need for special attention and timeliness of 93 00:09:35,560 --> 00:09:39,540 service delivery for the youngest children in our system with a focus on the 0-3 population. 94 00:09:43,270 --> 00:09:43,270 I was honored to work with judge pope and help him establish the first court in texas, 95 00:09:53,460 --> 00:09:53,460 and I think one of the first in the nation that was really focusing on this population, 96 00:09:58,980 --> 00:10:02,155 and this was back in 2005. We worked in fort bend county, 97 00:10:04,670 --> 00:10:06,950 we expanded our work to harris county, we expanded our work to bear county. 98 00:10:10,830 --> 00:10:10,830 many times, we're challenged because we wanted to do things differently. 99 00:10:16,230 --> 00:10:20,030 we wanted to connect children with early intervention services. We wanted to change visitation. 100 00:10:22,010 --> 00:10:23,930 when the goal was reunification, we know that contact with parents is essential. 101 00:10:27,070 --> 00:10:27,070 we wanted to add things like parent child evaluations and parent child services. 102 00:10:34,110 --> 00:10:34,110 judge pope retired in 2018 and sadly passed away in the end of july. 103 00:10:47,030 --> 00:10:47,030 he also served on the children's permanency commission, 104 00:10:51,200 --> 00:10:55,090 and I just wanted to recognize him for his work and the honor that I had working with him. 105 00:11:01,070 --> 00:11:03,350 in fort bend county, I've mentioned this before. 106 00:11:05,210 --> 00:11:05,210 we have a grant from the department of justice and through second chance. 107 00:11:12,245 --> 00:11:12,245 really the focus is working with parents that are incarcerated in their minor children. 108 00:11:19,205 --> 00:11:22,775 we're now going into our fourth year of this grant, it's funded again through the department of justice. 109 00:11:25,590 --> 00:11:27,630 what's interesting about that grant, we know that family contact and family supports are critical to reducing recidivism. 110 00:11:35,900 --> 00:11:38,435 we also know that unfortunately, having a parent that's incarcerated is 111 00:11:41,680 --> 00:11:41,680 a risk factor in an increased adversity for many children. 112 00:11:46,520 --> 00:11:46,520 what I didn't know, even though I've been doing this work for 40 years is 113 00:11:51,235 --> 00:11:51,235 the challenges of the community caregivers that are taking care of these children. 114 00:11:59,030 --> 00:12:01,510 they can be grandparents, they can be another parent, they can be an aunt. 115 00:12:04,790 --> 00:12:08,190 in my ideal view, I was thinking, these children need mental health services and things like that. 116 00:12:11,710 --> 00:12:11,710 but we are spending the majority of our time just stabilizing living environments, 117 00:12:17,570 --> 00:12:17,570 just making sure that these kids have close to go to school transportation needs. 118 00:12:27,280 --> 00:12:27,280 again, bringing that to everyone's attention because this is 119 00:12:31,330 --> 00:12:31,330 a very important work that needs to be done. 120 00:12:37,180 --> 00:12:37,180 really are reaching out to the children of those 121 00:12:43,330 --> 00:12:43,330 that have or are currently incarcerated in supporting those community caregivers. 122 00:12:50,450 --> 00:12:50,450 we are also trying to add parenting classes and parenting services in 123 00:12:56,090 --> 00:12:59,150 the jail so that parents have access to those services while they're 124 00:13:00,590 --> 00:13:03,710 incarcerated and then continue those supports when they get out. Thank you. I guess I'm on. 125 00:13:08,890 --> 00:13:12,610 yes. Sorry. >> good morning, everybody. How are you? 126 00:13:15,095 --> 00:13:18,665 just some updates of things that we've been working on. Since we last met, 127 00:13:20,750 --> 00:13:23,925 we had a wonderful conference at the university of texas at austin for teenagers in foster care. 128 00:13:27,240 --> 00:13:27,240 we brought in over 200 youth young adults 129 00:13:31,930 --> 00:13:31,930 and staff to come to ut for three days, overnight stay, 130 00:13:36,150 --> 00:13:36,150 so very fun to do that with so many teenagers and teach them about programming, 131 00:13:41,870 --> 00:13:44,320 what it's going to take to go to college, trade schools, employment, any path forward the military. 132 00:13:48,540 --> 00:13:50,440 any path forward is a path forward, and this conference was dedicated to their future and looking 133 00:13:54,160 --> 00:13:54,160 at what options they have to explore after they leave foster care. 134 00:13:58,730 --> 00:13:58,730 that was wonderful. We've also been working with the governor's office and 135 00:14:03,520 --> 00:14:06,300 the texas department of transportation to establish foster care internships at state agencies, 136 00:14:11,260 --> 00:14:11,260 and we're starting with textdot who has a lot of things. 137 00:14:16,410 --> 00:14:19,790 our students at ut austin will be eligible for these internships, so they'll be working at I 35 filling potholes. I'm kidding. 138 00:14:22,610 --> 00:14:22,610 they're going to be doing things that textdots does. 139 00:14:28,170 --> 00:14:28,170 we've also been working with the texas workforce commission at the university of texas. 140 00:14:33,210 --> 00:14:33,210 we went to their foster care workforce conference. 141 00:14:38,350 --> 00:14:38,350 I presented there and facilitated a panel and networked with folks there. 142 00:14:42,830 --> 00:14:42,830 there are some new initiatives coming that we've been working with them on that 143 00:14:47,230 --> 00:14:47,230 are going to connect young people and people that have left foster care to resources, 144 00:14:51,750 --> 00:14:53,965 and most importantly to people. Young people, they get a lot of information while they're in foster care, 145 00:14:58,060 --> 00:14:58,060 they get tons of meetings and packets and all these great things. 146 00:15:03,600 --> 00:15:06,060 but once they have left care, putting that into practice and 147 00:15:07,740 --> 00:15:10,640 actually receiving some of those things can be a challenge. We're trying to get something established so that people can navigate and 148 00:15:15,080 --> 00:15:15,080 do things with them after they have emancipated and gone on. 149 00:15:20,225 --> 00:15:20,225 some of the other cool things that I'm seeing that we're doing at ut is that we're 150 00:15:25,020 --> 00:15:25,020 establishing more resources for young people that have been in foster care. 151 00:15:30,105 --> 00:15:31,920 as everyone here knows, young people that are in care are eligible for 152 00:15:35,520 --> 00:15:35,520 an immense amount of resources that are just wonderful and trans formative. 153 00:15:40,040 --> 00:15:43,260 however, for some people that were adopted, some of the equivalent resources are not available. 154 00:15:46,440 --> 00:15:46,440 some of the supports that people are eligible for if they were adopted, 155 00:15:50,700 --> 00:15:52,760 they're not eligible for some of those things. Well, through the work that we've been doing at 156 00:15:55,800 --> 00:15:59,190 the university of texas with support from the president's office, we've been able to get things like scholarships for 157 00:16:01,760 --> 00:16:04,900 young people that were adopted so that even though they don't qualify for things like the supervised independent living contract 158 00:16:09,540 --> 00:16:12,810 that we have and aren't eligible under federal law, they could still get some help to pay for things like the dorms and stuff like that. 159 00:16:16,820 --> 00:16:16,820 I want to also give a real big shout out to day 1 bags and the texas exes 160 00:16:23,230 --> 00:16:26,620 who contributed a generous donation to our program at the university of texas to support young people who were in foster care. 161 00:16:31,650 --> 00:16:31,650 they raised well over $9,000 and provided that to us to provide 162 00:16:37,160 --> 00:16:37,160 directly to students for coming back to campus and getting started again. 163 00:16:42,970 --> 00:16:42,970 our program has grown and with the growth of our program comes more need. 164 00:16:49,365 --> 00:16:52,570 I want to just give a shout out to hunter at day 1 bags and all the texas exes that contributed to this. 165 00:16:56,530 --> 00:16:56,530 we were able to get each of our students a $200 gift card to just 166 00:17:01,110 --> 00:17:01,110 help them go to target and buy some things for their dorm or for their apartment, 167 00:17:06,510 --> 00:17:06,510 help offset some of the costs of groceries, books, things like that. 168 00:17:12,350 --> 00:17:15,570 I'm very appreciative of them. That's a summary of things that have been going on, 169 00:17:17,790 --> 00:17:21,700 and appreciate the opportunity to share. >> thank you, in my apologies. 170 00:17:27,220 --> 00:17:27,220 moving on, I'd like to introduce our acting commissioner, 171 00:17:32,255 --> 00:17:32,255 audrey o'neill, to deliver the commissioner's update. 172 00:17:37,360 --> 00:17:40,355 >> good morning. Thank you. I'm happy to share a number of updates this morning. 173 00:17:44,285 --> 00:17:47,045 I want to start by just sharing that. I know cheryl had shared with all of you a few weeks ago 174 00:17:51,305 --> 00:17:53,720 the process to apply for the investigations advisory committee which we discussed at our last meeting. 175 00:17:58,655 --> 00:18:01,970 that is the committee that is being stood up to advise the department on investigations practices. 176 00:18:04,925 --> 00:18:08,750 it's hb 140, the hb 140 advisory committee. Those applications were due last friday, 177 00:18:11,150 --> 00:18:11,150 and we appreciate the applicants who participated in that process. 178 00:18:15,335 --> 00:18:15,335 cheryl also recently shared with you all some communication guidance. 179 00:18:19,985 --> 00:18:23,315 we're really trying to make it a little bit easier for you all. When you receive an inquiry from someone that 180 00:18:27,440 --> 00:18:27,440 our system might be engaged with to give you just real quick, 181 00:18:32,105 --> 00:18:34,370 easy, accessible talking points. We certainly welcome any feedback you have on those talking points, 182 00:18:37,805 --> 00:18:40,280 and we're happy to answer any questions about what you can and cannot say in those situations, 183 00:18:43,160 --> 00:18:45,710 if that would be helpful to all of you. I'm excited to share. 184 00:18:47,795 --> 00:18:47,795 I think you all are aware because we have previously presented to you twice. 185 00:18:52,835 --> 00:18:52,835 I think we've talked with you about the sunset review that we're in the early stages of. 186 00:18:59,945 --> 00:18:59,945 the very first major part of the sunset review is the self evaluation report. 187 00:19:06,995 --> 00:19:09,545 I will just say this self evaluation report, it's really a very important and reflective process for an agency to look 188 00:19:15,605 --> 00:19:18,185 at their strengths and weaknesses at their opportunities for growth and the challenges that they face. 189 00:19:22,520 --> 00:19:22,520 there's also a wealth of information in that report about how the agency programs work. 190 00:19:29,390 --> 00:19:29,390 it is certainly a great resource if you just want a one stop shop or how does a family 191 00:19:36,260 --> 00:19:38,240 investigation work or what does the family based safety services stage of service look like at dfps. 192 00:19:43,850 --> 00:19:45,740 we're in the state of texas. But the highlight of that report is 193 00:19:48,995 --> 00:19:52,910 where we reflect on what are the major issues facing the agency, and the section of the report is called major issues. 194 00:19:56,465 --> 00:19:59,495 I just wanted to share a little bit about the major issues that we're facing and I will tell you this is available on our website. 195 00:20:04,205 --> 00:20:07,880 I think cheryl may have also shared a copy of it with you, but we actually have a sunset landing page now on the dfps website. 196 00:20:12,875 --> 00:20:16,490 as we move through sunset when there are appropriate things to add, we'll be adding that to the sunset webpage. 197 00:20:19,310 --> 00:20:22,325 we highlighted four major issues. I will say, it's their dense major issues. 198 00:20:25,460 --> 00:20:29,105 it's pretty intense reading, if you read it. The first is around the quality and consistency of 199 00:20:34,370 --> 00:20:34,370 investigations and our ongoing work to continue to enhance. 200 00:20:39,410 --> 00:20:39,410 I think that's an area of the agency where will never be done 201 00:20:43,730 --> 00:20:45,680 continuing to work on that's a continuous improvement for sure in that area of the agency. 202 00:20:49,010 --> 00:20:49,010 but also on improving access to timely due process and to case records, 203 00:20:56,345 --> 00:20:56,345 which I think we've talked with you all about is an ongoing challenge. 204 00:21:01,100 --> 00:21:01,100 the amount of records requests that dfps receives is very voluminous and is increasing. 205 00:21:09,080 --> 00:21:12,440 to your point, the case management system does not make dealing with those records requests easy. 206 00:21:16,115 --> 00:21:16,115 that is certainly a key item in planning for our new case management system. 207 00:21:22,385 --> 00:21:22,385 the second issue is around challenges in 208 00:21:27,350 --> 00:21:30,470 the community based care model of delivering conservatorship services and related to capacity issues. 209 00:21:35,090 --> 00:21:35,090 we've talked at length with you all about about needs 210 00:21:40,370 --> 00:21:40,370 for youth and really needing the right capacity in our system to meet those needs, 211 00:21:46,265 --> 00:21:49,820 including the capacity that we're working to develop through t3c, but that really is an incredibly important area of focus for us going forward. 212 00:21:56,760 --> 00:21:56,760 third is highlighting the dependence of our system on other systems, 213 00:22:03,460 --> 00:22:06,505 particularly on the behavioral health system, and just an acknowledgment that we do not provide behavioral health, 214 00:22:11,470 --> 00:22:14,890 so we are not the provider of behavioral health services for the state. We are reliant on other systems to provide those services. 215 00:22:20,780 --> 00:22:23,735 that's not only related to behavioral health, it is also for things like parenting classes. 216 00:22:27,395 --> 00:22:27,395 there's lots of different areas where we refer out to services and knowing 217 00:22:33,680 --> 00:22:36,860 those services are going to be there and that they're going to be easy to access in whatever area of the state that we need them, 218 00:22:41,210 --> 00:22:42,800 particularly in rural areas. This is a challenge remains an ongoing area of focus for us. 219 00:22:48,585 --> 00:22:48,585 fourth, but certainly not the least important of them 220 00:22:53,195 --> 00:22:53,195 is our focus on maintaining a highly qualified workforce by recruiting, 221 00:22:58,580 --> 00:22:58,580 supporting and retaining staff agency wide. 222 00:23:02,765 --> 00:23:05,660 always an area of focus rest that was actually a major area highlighted in our last sunset report, 223 00:23:08,660 --> 00:23:11,540 and we've made lots of progress since then. But this is very hard work, 224 00:23:13,490 --> 00:23:13,490 and it will always be a very big challenge to the agency to recruit, 225 00:23:19,325 --> 00:23:23,210 equip through training, fairly compensate and then retain those staff by supporting them and they're very difficult jobs. 226 00:23:29,260 --> 00:23:29,260 as we were just discussing earlier, hb 500, 227 00:23:33,560 --> 00:23:35,570 which we talked about at the last meeting does that's the supplemental appropriations bill. 228 00:23:38,930 --> 00:23:40,760 I'm sorry, shouldn't refer to it by its number. It funds a new case management system for dfs. 229 00:23:44,360 --> 00:23:44,360 it is the first phase of funding for a new case management system, 230 00:23:48,530 --> 00:23:48,530 so it only funds what we anticipate needing in the first finance. 231 00:23:52,820 --> 00:23:56,150 that does mean that next finance we have to go back and request funds that we'll need in the next finance and so on and so forth. 232 00:24:00,230 --> 00:24:02,990 we do I believe we have shared. I know at least upon request, 233 00:24:04,955 --> 00:24:08,720 we've shared the case management system report that we published last december, we're more than happy to share that with anyone who would like to read it. 234 00:24:12,215 --> 00:24:12,215 again, it's a manageable but dense read. 235 00:24:17,830 --> 00:24:17,830 the supplemental bill plus the writers and 236 00:24:22,940 --> 00:24:22,940 the appropriations bill do require that case management system be used not only by dfps, 237 00:24:29,120 --> 00:24:32,150 but also by our sscc partners so that we are all using one comprehensive case management system. 238 00:24:36,200 --> 00:24:37,940 planning is underway. It has really been underway for over two years now. 239 00:24:41,165 --> 00:24:41,165 I will say, I think this is really an area where we are fortunate that 240 00:24:46,550 --> 00:24:49,400 many states have gone before us and that has given us an opportunity to learn from their experiences. 241 00:24:53,210 --> 00:24:57,020 we are working towards implementing that system. It will take a number of years and the first phase, of course, 242 00:25:00,230 --> 00:25:00,230 like in any government system built is the procurement phase, 243 00:25:04,310 --> 00:25:06,800 we are working through that phase now. We are looking forward to partnering with agencies, including ssccs, 244 00:25:11,030 --> 00:25:13,580 but also we have other partners that utilize heavily our case management systems such as our cosa partners. 245 00:25:16,790 --> 00:25:16,790 we are working through really understanding the business needs for all stakeholders, 246 00:25:22,415 --> 00:25:25,190 including, of course, all of our programs at dps, including aps, and how they'll use that system. 247 00:25:28,805 --> 00:25:31,010 we have also started. We really wanted to be focused on automating solid efficient processes, 248 00:25:37,145 --> 00:25:39,755 and we started last finance, a process called business process redesign, 249 00:25:42,650 --> 00:25:45,710 where we look at function by function, key functions with the agency to make sure that from a process perspective, 250 00:25:51,770 --> 00:25:51,770 we have as efficient and effective a process established as 251 00:25:57,140 --> 00:25:57,140 possible so that then what we are automating is that refined process. 252 00:26:04,535 --> 00:26:07,085 we're just completing right now our statewide intake business process redesign and 253 00:26:11,270 --> 00:26:11,270 a business process redesign for our residential childcare investigations, 254 00:26:16,220 --> 00:26:16,220 and we'll be moving forward with other areas of 255 00:26:20,570 --> 00:26:20,570 the agency as we get a little bit closer to case management rollout for those areas. 256 00:26:25,805 --> 00:26:28,190 I do expect that we'll share information with you all certainly going forward and probably 257 00:26:30,215 --> 00:26:30,215 a presentation in the next couple of meetings around case management system planning. 258 00:26:35,555 --> 00:26:35,555 t3c, it has been less than six months since we began credentialing providers and t3c, 259 00:26:42,455 --> 00:26:44,300 as you all may remember, t3c is our texas child centered care is what that stands for. 260 00:26:48,455 --> 00:26:48,455 is really the complete overhaul of 261 00:26:52,595 --> 00:26:52,595 the foster care system for how we deliver and pay for foster care services. 262 00:26:59,585 --> 00:27:03,365 it takes us from a service level system where children and youth are classified into essentially five service levels. 263 00:27:09,725 --> 00:27:13,010 into a system that is really designed to meet the individual needs of each child or youth. 264 00:27:17,465 --> 00:27:20,540 as of now, I want to get the number. We do have 24 available service packages, 265 00:27:25,130 --> 00:27:26,540 and as of today, we have providers credentialed and 22 of those available service packages, 266 00:27:31,835 --> 00:27:31,835 including all available service packages and foster home settings, 267 00:27:36,800 --> 00:27:40,250 which is really important because we really want to see children served in home environments whenever possible. 268 00:27:45,610 --> 00:27:45,610 I will just note that it is really critical our work with providers around t3c. 269 00:27:52,370 --> 00:27:53,645 we can stand up a really advanced system that's really thoughtful about the needs of youth, 270 00:27:58,700 --> 00:27:58,700 but without providers coming alongside us to ensure that they are 271 00:28:02,900 --> 00:28:02,900 designing services that really deliver for children in youth, 272 00:28:07,850 --> 00:28:09,425 this would not be a success. We are very excited that we've seen a lot of provider response. 273 00:28:15,260 --> 00:28:15,260 we've got providers from all of niche environments. 274 00:28:21,845 --> 00:28:23,750 we've got lots of gro providers, lots and lots of child placing agencies, 275 00:28:25,910 --> 00:28:28,175 some residential treatment center providers, including residential treatment center providers, 276 00:28:31,175 --> 00:28:34,040 really targeting a higher level of services for children and youth with our highest needs, 277 00:28:37,820 --> 00:28:40,955 including behavioral health needs. As of august 31, 2025. 278 00:28:45,005 --> 00:28:48,050 I will share that when we started this process, we had a plan for how quickly we thought the provider community would become 279 00:28:55,280 --> 00:28:59,210 credentialed and then how quickly we would be able to move children and youth into unique service packages designed to meet their needs. 280 00:29:03,635 --> 00:29:07,625 when we did that, we anticipated that at the end of the first year, we thought we would have around 17% of 281 00:29:10,820 --> 00:29:14,030 youth receiving services through that service provision, and I should first say, 282 00:29:15,425 --> 00:29:18,395 there is basically a 2.5 year period. Of transition where children move into 283 00:29:21,260 --> 00:29:24,965 t3c and providers are credential to provide t3c services. We were very, very excited when on august 31, 284 00:29:28,550 --> 00:29:31,520 we had almost 30% of children in the foster care system receiving services through a t3c placement setting. 285 00:29:36,815 --> 00:29:36,815 yes. This includes packages designed for kinship foster homes, as you all know, 286 00:29:43,745 --> 00:29:47,195 providing care in a kinship environment is the preference when children cannot be safely in their homes. 287 00:29:51,875 --> 00:29:51,875 it includes providers serving youth with behavioral health needs and as I said, 288 00:29:57,980 --> 00:30:01,040 and providers with human trafficking history. Children with human trafficking history, me. 289 00:30:03,605 --> 00:30:05,270 speaking of human trafficking, you might be familiar with hb 451. 290 00:30:08,030 --> 00:30:08,030 I think we briefly discussed this at our last council meeting. 291 00:30:13,010 --> 00:30:16,520 hb 451 requires dfps to assess for the risk of commercial sexual exploitation in children, 292 00:30:21,125 --> 00:30:24,290 using a tool called the cse-it tool that stands for commercial sex exploitation identification tool, cse-it. 293 00:30:29,765 --> 00:30:31,925 it is a very quick. It's designed to be a very easy to use tool. 294 00:30:34,340 --> 00:30:38,285 it takes about 5-7 minutes to administer the tool. It's an information integration tool that uses information from 295 00:30:42,065 --> 00:30:42,065 intake from case files from professionals, 296 00:30:46,160 --> 00:30:48,545 including caseworkers and colleagues, from volunteers, csa advocates. 297 00:30:52,415 --> 00:30:52,415 to score and assess the risk of child commercial sexual exploitation. 298 00:30:59,900 --> 00:30:59,900 in 2019, dfp has implemented this tool in the five largest counties, 299 00:31:04,700 --> 00:31:06,590 harris, travis, bear, dallas, and tarrant, in specific circumstances. 300 00:31:09,275 --> 00:31:13,175 this legislation expands the tool to use across the state for all eligible children and adults. 301 00:31:17,285 --> 00:31:20,330 we are working to implement that legislation and we anticipate a presentation on this in our december council meeting. 302 00:31:25,150 --> 00:31:28,670 today, we are going to have a presentation from kristin harris on our transition age youth, 303 00:31:32,120 --> 00:31:34,880 and I just wanted to acknowledge that last meeting, we talked quite a lot about the needs of transition age youth. 304 00:31:39,065 --> 00:31:42,890 I think today in her presentation, you will see that there are some signs of growth, 305 00:31:48,620 --> 00:31:51,230 but there are still a lot of challenges, and there is a long way to go to meet the needs effectively of youth, 306 00:31:55,370 --> 00:31:58,715 particularly youth aging out of the foster care system. We're excited. This is really a starter to the conversation, 307 00:32:02,360 --> 00:32:05,120 and I'm sure I anticipate you'll have a lot of questions for kristin [laughter] I do imagine that this will be a point of conversation going forward. 308 00:32:10,715 --> 00:32:10,715 I do want to share so that kristin is not the bearer of bad news that we did 309 00:32:16,550 --> 00:32:19,520 learn since the last council meeting that we have received a significant reduction in haf funds, 310 00:32:23,000 --> 00:32:26,720 which are the funds used primarily to serve transition age youth, that's a federal funding source. 311 00:32:28,505 --> 00:32:31,820 that reduction is strictly related to the decline of children in the foster care system in texas, and basically, 312 00:32:36,380 --> 00:32:39,305 there is an available pi of haf funds, and since we've done the very important work of trying 313 00:32:42,770 --> 00:32:42,770 to right size our system so that if fewer children are entering foster care, 314 00:32:47,780 --> 00:32:47,780 we are entitled to a smaller slice of that pi is how it works. 315 00:32:53,330 --> 00:32:53,330 that was a 23% reduction that is a huge reduction in federal funds for us. 316 00:32:59,705 --> 00:32:59,705 kristen's team is working very hard to absorb that cost in 317 00:33:04,190 --> 00:33:04,190 a way that has minimal impact to services for youth as possible. 318 00:33:09,200 --> 00:33:09,200 in conclusion, we have lots of very important work ahead of us. 319 00:33:14,300 --> 00:33:16,700 we are working very hard to implement lots of legislation passed in the last legislative session, 320 00:33:20,765 --> 00:33:20,765 and to implement additional supports passed by the legislature. 321 00:33:25,940 --> 00:33:29,210 I think last time we talked with all of you about a number of additional supports that were funded to support kinship caregivers, 322 00:33:33,515 --> 00:33:37,340 including expanded daycare for kinship caregivers, which we really believe will be 323 00:33:39,140 --> 00:33:39,140 a critical resource for potential caregivers to care for relative children. 324 00:33:44,870 --> 00:33:47,255 lots of other implementation work going, and I'm happy to answer any questions. 325 00:33:56,350 --> 00:33:58,865 >> no, I just have a comment. Thank you. It seems like you've been so busy since you joined in this position, 326 00:34:02,450 --> 00:34:02,450 and I thank you for all the information and keeping us abroad. 327 00:34:06,665 --> 00:34:07,610 >> thank you. >> I also just want to make a comment regarding chafee. 328 00:34:11,855 --> 00:34:11,855 I understand that's a tremendous issue that's affecting not just our state, 329 00:34:15,920 --> 00:34:17,960 but other states as well. I know that chafee's re-authorization process in the federal government. 330 00:34:23,540 --> 00:34:25,550 I work with foster club. I'm on their board and they've been doing a lot of work in this area. 331 00:34:28,625 --> 00:34:30,410 there's still a long way to go, but I totally understand how 332 00:34:33,890 --> 00:34:33,890 that how the reduction in chafee dollars is really going to impact a lot of services, 333 00:34:38,480 --> 00:34:38,480 especially since chafee funds were set a while back and 334 00:34:43,750 --> 00:34:43,750 everything got more expensive and then trying to do more with less, 335 00:34:49,510 --> 00:34:49,510 and then that's reduced while everything's cost is very difficult. 336 00:34:54,510 --> 00:34:54,510 hopefully, we can talk a little bit more about what we can do about that. 337 00:35:02,590 --> 00:35:02,590 >> thank you for that very thorough report. 338 00:35:06,725 --> 00:35:06,725 I think it's fantastic that actually you're up to 30% of 339 00:35:11,570 --> 00:35:11,570 the youth now involved in the t3c. 340 00:35:17,525 --> 00:35:19,640 >> challenging. >> the whole process is challenging. 341 00:35:22,575 --> 00:35:22,575 but it's also encouraging to see that you are 342 00:35:26,730 --> 00:35:26,730 getting providers and that you that continuum of care, 343 00:35:30,885 --> 00:35:33,090 including that residential treatment, which we think we've all struggled with, 344 00:35:35,700 --> 00:35:39,330 making sure that these especially our children with a higher needs have appropriate services and placement. 345 00:35:43,230 --> 00:35:45,810 that's so encouraging. I think the sunset review, 346 00:35:53,300 --> 00:35:56,190 it's great that you've started this process, but obviously, that's also an additional burden, 347 00:36:00,090 --> 00:36:00,090 requirement on the agency in terms of devoting, 348 00:36:05,160 --> 00:36:08,625 having staff to really be able to focus on this. Can you just talk a little bit more about the timelines 349 00:36:11,985 --> 00:36:11,985 and are you provided with additional resources to be able to do that. 350 00:36:17,390 --> 00:36:17,390 >> we don't receive additional resources to be able to do that. 351 00:36:21,750 --> 00:36:21,750 however, we do have some standing teams at 352 00:36:26,370 --> 00:36:26,370 dfps and part of one of these teams is actually a team requested 353 00:36:31,680 --> 00:36:31,680 and funded by the last legislative session that really enables us to focus 354 00:36:39,135 --> 00:36:41,610 on strategic work and so we have a really outstanding leader of our strategic initiative sitting in the audience, 355 00:36:47,130 --> 00:36:48,675 a yesenia rodriguez, and she has spearheaded our work along with her team on sunset. 356 00:36:56,070 --> 00:36:59,925 really, it certainly is a lot of work. It's a very important process for an agency to spend time 357 00:37:03,855 --> 00:37:07,800 reflecting on where it needs to grow, and I think it's very unique to texas state government that we have this process, 358 00:37:11,820 --> 00:37:15,270 but I do think it really is a great opportunity for the agency to force you to set aside some strategic time, 359 00:37:21,390 --> 00:37:21,390 and we have a strategic planning process anyway that this really just folds into. 360 00:37:26,370 --> 00:37:26,370 but the timeline looks like the first step is the self evaluation report. 361 00:37:33,255 --> 00:37:37,005 the next step is what's called the staff review, and that staff review is, 362 00:37:39,810 --> 00:37:43,260 I would say akin to an audit it's not brilliant audit, but it's similar to an audit. 363 00:37:44,940 --> 00:37:44,940 I just can't help it, jennifer [laughter] but it's a really in depth 364 00:37:50,970 --> 00:37:50,970 review by neutral eyes who really gather lots of information. 365 00:37:58,860 --> 00:38:00,450 they will talk with stakeholders. They'll have extensive conversations with staff. 366 00:38:02,985 --> 00:38:05,100 they've already started talking with us. They collect a lot of information, 367 00:38:07,695 --> 00:38:11,160 and then they will work with members of the sunset commission, which is generally as a legislative committee appointed by 368 00:38:15,630 --> 00:38:18,060 the legislature and there are filled positions and some vacant positions right now that will be filled in the coming months. 369 00:38:21,630 --> 00:38:21,630 then ultimately that report I believe it 370 00:38:25,680 --> 00:38:25,680 will be finalized over the next year and a half in advance of 371 00:38:30,420 --> 00:38:33,765 next legislative session and that will result in a filed sunset bill that will address challenges of the agency. 372 00:38:40,680 --> 00:38:42,975 it may address some of the challenges we identified. It will certainly address other challenges that 373 00:38:45,630 --> 00:38:48,750 the sunset team identifies in their review. It won't really be complete until two years from right 374 00:38:52,170 --> 00:38:52,170 now when that new sunset legislation is effective, 375 00:38:56,190 --> 00:38:58,995 and that's what the whole process looks like. >> thank you. No other questions. 376 00:39:03,105 --> 00:39:05,715 we'll move on to our program updates, and as commissioner already mentioned, 377 00:39:08,505 --> 00:39:12,210 our next presentation will be by kristin harris from cps and vincent ryals from cpi to give updates on the dfps programs, 378 00:39:18,690 --> 00:39:18,690 specifically, children without placement and the alternative response. Thank you. 379 00:39:27,830 --> 00:39:31,140 >> good morning. Can you hear me? Hi. My name is kristin harris. 380 00:39:33,825 --> 00:39:36,465 I'm the director of transitional living services, our foster adopt division here at state office, 381 00:39:39,300 --> 00:39:42,840 and also icpc, which is the interstate compact for the placement of children across state lines when they're involved in the system. 382 00:39:47,095 --> 00:39:49,100 >> I'm vincent rios. I am the deputy director of family and investigations and alternative response. 383 00:39:52,870 --> 00:39:55,710 >> good morning. Thank you all for having us. We are here to provide some general programmatic updates. 384 00:39:59,265 --> 00:39:59,265 we're going to be sharing with you all some updated numbers for our divisions. 385 00:40:03,840 --> 00:40:03,840 also, I'll be talking to you more about our children without placement. 386 00:40:07,920 --> 00:40:09,990 then mr. Rayls will be talking about alternative response and providing some updates related to that. 387 00:40:14,990 --> 00:40:14,990 first of all, you'll see numbers for statewide intake, 388 00:40:20,205 --> 00:40:22,680 and you'll see that the turnover for our statewide intake staff has reduced since fiscal year 2024, 389 00:40:26,880 --> 00:40:30,375 and all of the data on the right hand side, as you'll see, is data that was collected on july 30th of 2025. 390 00:40:37,605 --> 00:40:39,180 we're about a month behind, but you'll see that the turnover is reduced as has 391 00:40:42,900 --> 00:40:42,900 the call abandonment rate reduced from 22.8%-18.2%. 392 00:40:48,470 --> 00:40:48,470 the hold times have also reduced from 6.2 minutes to 4.5 minutes. 393 00:40:54,435 --> 00:40:57,990 this is just really a reflection of the great work that they're doing at statewide intake to address turnover, 394 00:41:01,500 --> 00:41:03,930 to address the hold times and to make sure that the statewide intake staff are able to really get on 395 00:41:07,110 --> 00:41:09,810 the phone and get connected with people who are reporting concerns so that those concerns can be addressed. 396 00:41:13,410 --> 00:41:16,560 also for adult protective services, you'll see that the turnover rate has also reduced as has the average daily case load. 397 00:41:23,310 --> 00:41:23,310 their case initiation, timeliness continues to look really good at 98.6% 398 00:41:29,295 --> 00:41:29,295 of cases being initiated timely by our adult protective services workers. 399 00:41:35,625 --> 00:41:38,490 >> for child protective investigations, we're really proud of the reduction in turnover rate that you can see from, 400 00:41:42,780 --> 00:41:42,780 I think the first bar should show fiscal year 2022. 401 00:41:47,400 --> 00:41:47,400 we were at 45.5% and over the last three years, 402 00:41:52,440 --> 00:41:55,365 we have reduced our turnover to 30.3, which is still high for what you would call a normal organization, 403 00:41:59,160 --> 00:42:00,615 but what we do is not normal, so 30.3 is really good for us considering where we were. 404 00:42:07,245 --> 00:42:09,120 you can also see that there's a direct correlation between the turnover rate and the average daily case load. 405 00:42:15,030 --> 00:42:17,715 not only has turnover helped us, or lack of turnover helped us reduce our average daily case load, 406 00:42:21,600 --> 00:42:23,610 but changes that have been made to culture, changes that have been made to hiring practices, 407 00:42:26,370 --> 00:42:28,770 changes that have been made to how we train our staff and how we honor our staff have helped us to 408 00:42:31,470 --> 00:42:31,470 reduce our caseload from 17.1-8.5 cases, 409 00:42:37,005 --> 00:42:37,005 which really helps us when you have a case load that is manageable, 410 00:42:41,205 --> 00:42:43,980 it helps you to be able to protect children and do the things that you're 411 00:42:45,870 --> 00:42:48,495 supposed to do in order to make sure that children are safe. We're really happy that we've been able to do those things. 412 00:42:51,570 --> 00:42:54,360 priority 1 and priority 2, face to face contacts, 413 00:42:56,085 --> 00:42:59,730 actual and attempted have even during crisis, we did a really good job with our priority 1 contacts. 414 00:43:03,600 --> 00:43:03,600 we have 24 hours to make contact with families and try to see those children. 415 00:43:09,855 --> 00:43:09,855 we're now at 91.6% of all of our cases, 416 00:43:14,790 --> 00:43:16,020 we're able to see those children, see those families within time frames. 417 00:43:19,575 --> 00:43:22,935 also on priority 2 contacts, we have 72 hours, and we have been able to see those families and make contact 418 00:43:28,425 --> 00:43:28,425 or attempt to make contact with those families in 92.4% of our cases, 419 00:43:34,395 --> 00:43:36,435 which is very good. Also, our average time for closure, 420 00:43:39,120 --> 00:43:39,120 we have been able to reduce that from 45.5 in 2022 down to 421 00:43:44,610 --> 00:43:44,610 29.9 days in order to be able to complete an investigation. 422 00:43:50,160 --> 00:43:50,160 again, those things are correlated to having staff and being able to train 423 00:43:54,780 --> 00:43:57,030 staff and being able to give staff the tools necessary in order to be able to do the job well. 424 00:44:00,165 --> 00:44:00,165 >> excuse me, vince, before you move on. Maybe I missed it. 425 00:44:04,260 --> 00:44:04,260 can you give a little bit more clear clarification on p1 and p2s what it stands for? 426 00:44:14,160 --> 00:44:15,750 >> sure. >> can be a little bit clear in that. >> sure. A priority 1 investigation, 427 00:44:18,480 --> 00:44:18,480 when we receive referrals from the community, 428 00:44:23,970 --> 00:44:25,800 they go to through statewide intake, statewide intake gathers all of the information and they have criteria by which 429 00:44:30,240 --> 00:44:30,240 they determine whether this is a priority 1 or priority 2 investigation. 430 00:44:34,890 --> 00:44:34,890 in other words, how much time this is a serious situation based on a number of factors, 431 00:44:39,870 --> 00:44:43,470 age of the child, the seriousness of the allegation, the history of the family. 432 00:44:45,375 --> 00:44:47,970 there are several determining factors that would cause them to state wide intake to say okay, 433 00:44:51,150 --> 00:44:53,970 we need to see this family within 24 hours. That's what a priority 1 investigation would be. 434 00:44:56,880 --> 00:44:58,680 they send that to the field, the field assigns that case and that case worker gets that case. 435 00:45:04,635 --> 00:45:08,345 when you think about the whole process, that the referral comes to us, it goes to statewide intake, 436 00:45:09,710 --> 00:45:12,425 it goes to the region, it goes to the program, it goes to whoever's unit that's supposed to get the case. 437 00:45:16,130 --> 00:45:18,685 now then then that worker still has only 24 hours from the time that it was called in to go out and see that family. 438 00:45:24,375 --> 00:45:28,365 that's what priority 1 would be and when you look at the process, workers have done a really good job, 439 00:45:30,060 --> 00:45:32,910 staff have done a really good job of taking those changes, those transitions and still being able to make contact with families. 440 00:45:36,150 --> 00:45:39,390 same process happens for a priority 2 investigations. It is just that we have 72 hours because there may be factors in those cases 441 00:45:44,310 --> 00:45:46,470 that allow statewide intake to look at those cases and that criteria and be able to say okay, 442 00:45:49,440 --> 00:45:52,080 we have a little bit of time, maybe the child is a little older. 443 00:45:53,715 --> 00:45:53,715 maybe the situation is not deemed as critical as you would say a priority 1 investigation 444 00:46:00,240 --> 00:46:03,420 would be and you have 72 hours in order to be able to make initiate contact with that family. 445 00:46:10,490 --> 00:46:10,490 >> kristin, real quick, on call abandonment. 446 00:46:15,045 --> 00:46:18,360 I'm guessing those are concentrated on the public lines and not law enforcement and so forth that they're calling in. 447 00:46:22,560 --> 00:46:25,350 >> I'm going to pitch that one to mss. O'neill. >> this is to the statewide, a hot hotline. 448 00:46:29,130 --> 00:46:29,130 there is a prioritization that comes into that hotline, but this, I believe, 449 00:46:33,780 --> 00:46:35,880 is just for the hotline as a whole so it wouldn't include any of our help lines or anything like that, 450 00:46:38,670 --> 00:46:42,200 but it's for the statewide intake hotline. >> but the hotline is used by law enforcement and the medical and education? 451 00:46:48,555 --> 00:46:51,810 >> it is, but there is a law enforcement. We have stephen here he can address this if he needs to. 452 00:46:54,885 --> 00:46:57,300 but they're like most of those calls are just prioritized so for example, a health professional, 453 00:47:00,735 --> 00:47:03,510 they do not have a separate number to call so they would be included in the same abandonment rate. 454 00:47:07,365 --> 00:47:10,290 I believe that same is true for law enforcement, they're just prioritized in the que, is that right, stephen? 455 00:47:14,660 --> 00:47:17,865 it does not include the law enforcement hotline. >> then the second question, 456 00:47:19,350 --> 00:47:20,910 when we say call abandonment, there's a big difference between I waiting too long, something came up. 457 00:47:24,525 --> 00:47:27,765 I'm going to have to call back later and they hang up. We don't know why they hung up versus they're in the middle of the conversation and they're like, 458 00:47:30,360 --> 00:47:32,715 well, for whatever reason, I'm just hanging up. Do you see a lot of the call abandonments during the call, 459 00:47:37,200 --> 00:47:40,155 or is this while during during the wait time? >> it's during the wait time. It's considered abandoned if they hang up during the wait time. 460 00:47:43,665 --> 00:47:47,190 >> if they get a hold of them on the phone, they're not hanging up during the call, typically? >> typically not. It happens periodically. 461 00:47:49,815 --> 00:47:52,260 I don't think that would be considered an abandoned call. It's considered an abandoned call if they hang up when waiting. 462 00:47:55,350 --> 00:47:56,805 >> perfect. Thank you so much. >> sure. 463 00:47:59,930 --> 00:48:02,835 >> moving on to the next slide, we're going to share some data related to child protective services ongoing services. 464 00:48:07,785 --> 00:48:07,785 you'll see that in fiscal year 2025 as of july 31st, 465 00:48:13,725 --> 00:48:13,725 the number of children in care was 16,137 children, 466 00:48:19,470 --> 00:48:22,545 which is slightly higher from the prior fiscal year, but we're still seeing overall that trend of the number of children in care 467 00:48:27,630 --> 00:48:27,630 overall since fiscal year 2022 and really even before that. 468 00:48:33,345 --> 00:48:33,345 conservatorship caseworker turnover has improved over the past three fiscal years, 469 00:48:39,210 --> 00:48:41,760 it's down to 27.1%. You'll see there on the slide that this percentage does not include our cbc areas. 470 00:48:48,255 --> 00:48:52,170 we do track that very closely, but for this particular data point, we're looking at conservatorship case workers, 471 00:48:55,200 --> 00:48:58,620 caseworkers who are working those ongoing services with children and families who are in our legacy regions. 472 00:49:02,535 --> 00:49:05,550 you'll also see that our average daily caseload for conservatorship workers continues to improve. 473 00:49:08,490 --> 00:49:08,490 we're really happy with the 13.8 average daily caseload 474 00:49:12,870 --> 00:49:12,870 for these workers because obviously when you have fewer caseloads, 475 00:49:17,100 --> 00:49:19,710 you can spend more time with children and families and really work to meet their individual needs. 476 00:49:22,830 --> 00:49:22,830 our fpss average daily caseload has also decreased since fiscal year 2024. 477 00:49:29,445 --> 00:49:29,445 it's currently at 8.9 average per case worker. 478 00:49:34,335 --> 00:49:34,335 we also track very closely children who are able to achieve permanency within 12 months. 479 00:49:41,220 --> 00:49:45,030 this is a really important data point because, as you know, overall children tend to fare better if they're not 480 00:49:48,180 --> 00:49:51,300 lingering in the system for long periods of time and so we are happy to see that 481 00:49:54,120 --> 00:49:54,120 that particular data point has improved since fiscal year 2024, 482 00:49:58,875 --> 00:50:00,570 and it's currently well, as of july, it was at 29.6%. 483 00:50:05,505 --> 00:50:08,400 we'll talk a little bit more about the children without placement a little later on in this presentation. 484 00:50:12,210 --> 00:50:12,210 but you'll see that we did increase slightly the average number of children in 485 00:50:16,680 --> 00:50:16,680 placement on any given day to 20 children from last year, 486 00:50:21,225 --> 00:50:23,475 it was 16 children. Then I know that you all have been updated on 487 00:50:26,160 --> 00:50:26,160 the various kinship initiatives that are occurring across the state. 488 00:50:30,420 --> 00:50:33,840 we continue to prioritize placing children with family or with a known family friend when at all possible. 489 00:50:39,285 --> 00:50:39,285 you'll see that children in kinship settings has improved to 43.1% as of july 31st. 490 00:50:48,255 --> 00:50:51,750 our goal for september 1st was to be at 45%, we don't have that data yet, 491 00:50:53,610 --> 00:50:53,610 but we do believe we will be very close and we will continue to watch this data closely. 492 00:50:59,910 --> 00:51:03,255 children with kinship at first placement. This is an initiative that child protective investigations and 493 00:51:07,050 --> 00:51:09,270 our family based safety services workers have really been working hard on and they've been 494 00:51:11,490 --> 00:51:15,120 collaborating with ongoing programs regarding children with kinship at first placement and you'll see that we 495 00:51:19,500 --> 00:51:23,250 have improved there as well in placing children immediately upon removal with somebody that they're familiar with, 496 00:51:28,005 --> 00:51:28,005 with the most recent data being that 39.1% of 497 00:51:32,700 --> 00:51:32,700 children are placed immediately with either family or a very close family friend. 498 00:51:38,040 --> 00:51:39,915 >> interrupt you for one second. >> yes. >> I just want to give them a shout out. 499 00:51:42,615 --> 00:51:45,720 the national average for kinship placements, I believe is between about 37 and 38%, 500 00:51:49,170 --> 00:51:49,170 so that our investigator staff have matured 501 00:51:53,940 --> 00:51:53,940 their practices to place 39.1% of children in kinship placements at removal, 502 00:52:00,795 --> 00:52:00,795 which exceeds the national average for kinship placements in total is 503 00:52:05,430 --> 00:52:07,860 a huge accomplishment and you'll see that this will be a real area of intensive focus for us going forward. 504 00:52:12,650 --> 00:52:12,650 >> I'll just add that the goal is 40% by january. 505 00:52:17,460 --> 00:52:17,460 we're still trying to make even more strides, 506 00:52:22,035 --> 00:52:22,035 it is different as we look at the data in different regions and different areas, 507 00:52:28,140 --> 00:52:30,900 there is room for improvement because there are some regions that are much better at making sure we do this than others. 508 00:52:34,605 --> 00:52:34,605 but the goal as commissioner o'neill has stated, 509 00:52:38,910 --> 00:52:40,710 we're very proud of the work that we've done, but there is room to make this of paramount importance. 510 00:52:49,000 --> 00:52:51,710 >> then lastly, on this slide, is just a snapshot of some data related to community-based care. 511 00:52:56,285 --> 00:52:59,330 this data is as of august 31st, so this is very recent data. 512 00:53:01,235 --> 00:53:01,235 48.5% of all children in care across texas 513 00:53:05,555 --> 00:53:05,555 are currently being served through an sscc catchment area. 514 00:53:10,490 --> 00:53:10,490 we're working in various regions to continue implementing cbc statewide. 515 00:53:17,750 --> 00:53:21,590 currently, we have one region as of september 1st, which is in stage one implementation, 516 00:53:24,365 --> 00:53:24,365 and there are four regions across the state in stage two and stage three. 517 00:53:29,375 --> 00:53:31,100 that's just a brief snapshot. I know the office of community-based care will give more updates in just a bit. 518 00:53:35,860 --> 00:53:38,855 >> I have a question before we move on. >> yes. >> going back to the children without placement, 519 00:53:41,255 --> 00:53:43,535 the increase was 20 children. What is the age that increase was for? 520 00:53:46,520 --> 00:53:50,420 was it teenagers? Was it more youth? >> right. 521 00:53:51,215 --> 00:53:53,645 any adult? I mean, young children. >> we have a slide in a bit that will show a little bit more data related to that, 522 00:53:57,830 --> 00:53:58,955 but by and large, the majority of children who are without placement are generally 16 and 17-year old, 523 00:54:05,720 --> 00:54:05,720 but our 14-plus population really makes up for the majority of 524 00:54:10,610 --> 00:54:10,610 the children who have an episode of being without placement. 525 00:54:19,780 --> 00:54:19,780 okay. Overall. Dfps census, as you all know, 526 00:54:25,040 --> 00:54:28,670 it's a high priority for our agency to keep children and youth in the least restrictive and most family-like home setting possible. 527 00:54:33,950 --> 00:54:33,950 of the 16,137 children in care at the end of july, 528 00:54:40,505 --> 00:54:40,505 82.1% resided in a family-like setting. 529 00:54:44,570 --> 00:54:47,000 that's good. But when you look at this, it just gives you an overview of where all of those children are placed. 530 00:54:51,650 --> 00:54:54,065 you'll see on the left, 41.7% of all children are placed in a foster family home. 531 00:54:59,390 --> 00:55:02,660 so that's considered a family-like setting because they're in a foster home that mimics a family setting. 532 00:55:07,325 --> 00:55:10,370 then on the right-hand side, you'll see 39% are in unverified kinship care. 533 00:55:14,060 --> 00:55:14,060 we discussed the kinship rate being a little over 43%. 534 00:55:19,595 --> 00:55:19,595 the reason that says 39% is because the remaining 4% 535 00:55:24,675 --> 00:55:24,675 are licensed and verified homes that would fall under that foster family home percentage, 536 00:55:30,055 --> 00:55:31,750 if that makes sense. Then the other thing that I just want you to note on this slide is 537 00:55:35,710 --> 00:55:35,710 that we're going to be talking more about our children without placement. 538 00:55:39,900 --> 00:55:42,995 it's really important that we continue to focus on those children in youth and their needs. 539 00:55:46,610 --> 00:55:46,610 they do make up 0.1% of the total number of children in care. 540 00:55:57,520 --> 00:56:00,455 children without placement. Between february 1st of this year and august 31st of this year, 541 00:56:06,920 --> 00:56:06,920 410 youth experienced two or more consecutive nights in child watch. 542 00:56:13,460 --> 00:56:15,770 and approximately a third of those, or 33.2% experienced a subsequent episode. 543 00:56:20,030 --> 00:56:22,985 so we were able to find them placement. But for a multitude of reasons, 544 00:56:25,535 --> 00:56:25,535 those placements broke down those children or youth returned to child watch. 545 00:56:30,740 --> 00:56:30,740 on average, a youth who has experienced child watch has experienced 546 00:56:37,025 --> 00:56:37,025 a subsequent child watch episode, averaging 2.98 episodes. 547 00:56:45,365 --> 00:56:45,365 this just really is a reflection of the population of youth that 548 00:56:49,730 --> 00:56:49,730 we're seeing in child watch because they are higher acuity youth. 549 00:56:54,440 --> 00:56:57,635 what we found is that for our higher acuity youth, oftentimes we are able to find them a placement. 550 00:57:00,635 --> 00:57:00,635 we're working with providers who feel that they're able to meet their needs, 551 00:57:05,510 --> 00:57:08,090 but after the child is placed, they realize that the needs are really more complex than what they're able to meet. 552 00:57:13,205 --> 00:57:17,105 and so those children are often returning to child watch. >> can I just add something there real quick, kristin? 553 00:57:19,490 --> 00:57:21,740 I think this really just underscores our reliance on the behavioral health system and 554 00:57:23,750 --> 00:57:26,690 the services and supports that are available in that system. Because, as kristin just said, 555 00:57:29,585 --> 00:57:32,750 we are able to find a solution, but if that solution, 556 00:57:34,250 --> 00:57:34,250 even with a provider who is working very hard, 557 00:57:39,485 --> 00:57:39,485 cannot access the behavioral health services that they need, 558 00:57:44,690 --> 00:57:47,930 the youth is not going to get the treatment they need. Which means they are likely to find themselves in this pattern over and over again. 559 00:57:53,360 --> 00:57:53,360 and you all are aware that there was a lot of discussion, 560 00:57:57,620 --> 00:58:00,170 and the department really drove a lot of discussion in the last legislative session around 561 00:58:03,350 --> 00:58:06,200 the absolute critical importance of being able to access behavioral health services for these youth. 562 00:58:09,530 --> 00:58:09,530 there have been efforts by the legislature to address those gaps. 563 00:58:14,210 --> 00:58:14,210 this just remains a really critical area 564 00:58:18,755 --> 00:58:18,755 of need for our children and youth with the highest needs possible. 565 00:58:23,390 --> 00:58:23,390 kristin is absolutely right that typically these are older youth. 566 00:58:27,545 --> 00:58:30,680 I will note, and I think we may have shared previously, that we are seeing an emerging trend of younger youth 567 00:58:35,180 --> 00:58:35,180 with co-occurring intellectual and developmental disabilities, 568 00:58:40,960 --> 00:58:40,960 where we are really not able to find appropriate placement resources to meet their needs. 569 00:58:48,320 --> 00:58:48,320 there are specialized packages in t3c to address all of those needs, 570 00:58:54,170 --> 00:58:54,170 both the high behavioral health needs and co-occurring idd needs. 571 00:58:58,520 --> 00:59:00,530 but the reality is, there will probably still be this challenge 572 00:59:03,170 --> 00:59:06,695 with our children and youth with the very highest needs, and really making sure that there is a safety net 573 00:59:09,605 --> 00:59:09,605 available for those children is a high area of focus for us. 574 00:59:15,850 --> 00:59:15,850 >> okay. And so here is another snapshot of our child without placement data. 575 00:59:23,855 --> 00:59:26,945 this is really tiny. I hope you all can see it. For the line chart on the top, 576 00:59:31,610 --> 00:59:31,610 from the left are the numbers from july of 2021, 577 00:59:37,940 --> 00:59:37,940 and on the right is as of august 31st of this year. 578 00:59:42,485 --> 00:59:42,485 you'll see that for total unique children in blue who 579 00:59:47,195 --> 00:59:47,195 had been in a child watch episode at some point since july of 2021, 580 00:59:52,745 --> 00:59:56,660 we have been trending downward overall, which is good. Then also, I believe that the red or orange line 581 01:00:01,940 --> 01:00:01,940 is the average daily census of children who are in child watch, 582 01:00:07,085 --> 01:00:09,140 and that's also been trending down, and we're trending in the right direction for both of 583 01:00:12,950 --> 01:00:12,950 those data points as of august 31st of this year. 584 01:00:19,925 --> 01:00:23,300 for the total unique children that were in child watch, there were 95 unique children in child watch 585 01:00:25,985 --> 01:00:29,210 over the entire course of the month of august, and then the average daily census was right at 21% to 22%. 586 01:00:35,560 --> 01:00:39,410 then you'll see below the child characteristics. The two main characteristics that we're seeing in children who are experiencing 587 01:00:45,815 --> 01:00:48,590 episodes of being without placement are physical aggression and psychiatric hospitalization. 588 01:00:53,600 --> 01:00:53,600 meaning that they have some mental health needs that we're 589 01:00:57,680 --> 01:00:57,680 struggling to find providers who can adequately meet those needs. 590 01:01:01,805 --> 01:01:04,460 then, to the right, on the bottom, is the census looking at the age breakdowns as discussed earlier, 591 01:01:10,010 --> 01:01:10,010 and then also male versus female for august of 2025. 592 01:01:16,265 --> 01:01:19,100 as acting commissioner o'neill indicated, we do see 29% of the zero to nine, 593 01:01:22,265 --> 01:01:22,265 and largely those are younger youth who have some complex needs. 594 01:01:26,570 --> 01:01:29,410 but for the most part, over 56% are 14 or older. 595 01:01:35,490 --> 01:01:35,490 that's just a general overview of the census. 596 01:01:40,135 --> 01:01:40,135 do you have any other questions about any of that data? 597 01:01:55,470 --> 01:01:55,470 >> thank you for the data. 598 01:02:00,055 --> 01:02:03,340 it's excellent information, and I have so many questions, and clearly, there's so much progress. 599 01:02:06,800 --> 01:02:06,800 but I'm thinking about these youth and the behavioral health needs, 600 01:02:11,300 --> 01:02:15,095 and the co-occurring intellectual developmental disabilities. We're seeing this not only in the child welfare system, 601 01:02:18,080 --> 01:02:18,080 but also, unfortunately, in the legal system. 602 01:02:22,420 --> 01:02:22,420 do you have further data in terms of these children without placement? 603 01:02:28,955 --> 01:02:32,090 when do they come into the system first? I'm sure you might not have that readily available. 604 01:02:35,750 --> 01:02:39,200 these children who are coming in very young and what is their age of entry when we first get involved? 605 01:02:42,725 --> 01:02:44,555 and then also, I'm assuming a lot of these children have multiple placements. 606 01:02:48,635 --> 01:02:51,980 I don't know if you have any thoughts on that, but I'm just trying to figure out the trajectory. 607 01:02:59,380 --> 01:03:02,435 >> they do have a higher number of placements, and we don't have that data in here, 608 01:03:03,770 --> 01:03:05,435 but we do absolutely have that data. I will say one thing we have done over the last 2.5 years 609 01:03:09,140 --> 01:03:12,950 is try to dive into this data every way we could think of because we really wanted to understand what all the root causes are. 610 01:03:20,495 --> 01:03:21,710 it's not included here, but what I know historically is that roughly 38 to 42% of 611 01:03:28,580 --> 01:03:32,270 children who experience episodes of being without placement have been in the system for less than one year. 612 01:03:36,275 --> 01:03:39,980 that was surprising to us. There are certainly children who 613 01:03:42,680 --> 01:03:42,680 have been in the foster care system for a very long time. 614 01:03:46,880 --> 01:03:46,880 but there are also a number of children who are relatively new, 615 01:03:51,590 --> 01:03:51,590 and there is a significant portion of those children who come to 616 01:03:56,090 --> 01:03:56,090 us with a removal reason of refusal to assume parental responsibility, 617 01:04:01,310 --> 01:04:03,920 which we just try really hard to talk about. That means that family was so at their wits' end 618 01:04:10,295 --> 01:04:13,730 that they could not access the resources they needed to access to support their children in their home, 619 01:04:17,570 --> 01:04:19,025 and in some cases, those families end up coming to the child welfare system for solutions. 620 01:04:23,795 --> 01:04:26,990 we are really focused on making sure that we do not just build solutions into the child welfare system 621 01:04:30,290 --> 01:04:33,440 because a parent should never have to surrender their parental rights in order to receive behavioral health services. 622 01:04:37,490 --> 01:04:37,490 >> thank you. 623 01:04:46,300 --> 01:04:49,205 >> all right, alternative response. I thought there was another slide. 624 01:04:51,545 --> 01:04:51,545 let's talk about alternative response. 625 01:04:57,760 --> 01:04:57,760 we were just talking a little bit earlier about traditional investigations 626 01:05:01,970 --> 01:05:05,720 and priority one and priority two investigations. Another way of looking at how we investigate cases is an alternative response. 627 01:05:11,435 --> 01:05:15,380 one of the things that we have been looking at is making sure that we meet the needs of the family and keep children safe. 628 01:05:19,070 --> 01:05:21,455 in traditional investigations, normally, there is an alleged perpetrator. 629 01:05:24,890 --> 01:05:24,890 there is an emphasis on making sure that there's a disposition, 630 01:05:31,445 --> 01:05:33,500 whether a case was a disposition, meaning, whether we found that it was reason to believe that abuse and neglect occurred, 631 01:05:38,870 --> 01:05:42,230 or it was ruled out that abuse or neglect occurred, or unable to determine. 632 01:05:44,105 --> 01:05:47,390 in alternative response cases, we are still emphasizing keeping children safe 633 01:05:50,555 --> 01:05:53,885 and but we're working with the family in a collaborative manner, and one of the things that we do in order to work with the family 634 01:05:56,825 --> 01:05:56,825 is that there are no alleged perpetrators. 635 01:06:01,145 --> 01:06:03,575 there are no dispositions, and there is no central registry to which an alleged perpetrator 636 01:06:07,730 --> 01:06:07,730 might be added if they found reason to believe. 637 01:06:12,695 --> 01:06:12,695 I like to look at it as not taking away those things, 638 01:06:18,665 --> 01:06:21,245 but focusing on the solution. We can talk all day about who did what. 639 01:06:24,785 --> 01:06:26,255 but at the end of the day, if we have a case and we determine how we go forward with the case. 640 01:06:32,165 --> 01:06:35,030 how do we move forward with a solution that helps children stay in homes and keeps children safe? 641 01:06:38,150 --> 01:06:41,030 that, in some cases, can be our focus. So in our alternative response cases, 642 01:06:44,660 --> 01:06:46,835 one of the things that happens is, because we eliminate the fault, 643 01:06:49,655 --> 01:06:49,655 we end up with parents who are many times more 644 01:06:54,170 --> 01:06:54,170 willing to engage us in working on the solution to the situation. 645 01:06:58,640 --> 01:06:58,640 we end up with parents who focus their efforts 646 01:07:03,155 --> 01:07:03,155 on services that we can provide that can help them with this situation. 647 01:07:08,135 --> 01:07:11,810 you end up with caseworkers who are able to focus on locating resources and locating area stakeholders, 648 01:07:16,985 --> 01:07:19,430 or people within the community who might be able to help that family improve their family functioning. 649 01:07:22,250 --> 01:07:24,770 now, this isn't appropriate for all cases. As we mentioned earlier, priority one cases are not 650 01:07:28,160 --> 01:07:28,160 necessarily appropriate for alternative response. 651 01:07:32,270 --> 01:07:32,270 but there are priority two cases that we would look 652 01:07:36,470 --> 01:07:40,265 at and view as appropriate for alternative response. One of the things that we don't talk about in this slide is that, 653 01:07:43,805 --> 01:07:46,490 as we're expanding alternative response, we will have screeners who will screen almost all of our priority two cases, 654 01:07:52,235 --> 01:07:52,235 and we will have more cases that will start going to alternative response. 655 01:07:59,150 --> 01:08:02,150 hopefully, we'll get up to 40%. The goal right now is that up to 40% of our cases will end up in alternative response, 656 01:08:07,100 --> 01:08:10,160 and we'll be able to work collaboratively with parents to ensure that children are safe and to work with them on their solutions. 657 01:08:15,120 --> 01:08:18,040 >> the regions that are currently in the expanded area of alternative response are region four out in tyler, 658 01:08:22,540 --> 01:08:24,430 region five in baum, actually region 45 are together and they work together. 659 01:08:28,420 --> 01:08:28,420 region 10 in el paso is also 660 01:08:33,310 --> 01:08:33,310 an area that has been working and is working with expansion of alternative response. 661 01:08:39,280 --> 01:08:42,010 because expansion is so large in the state of texas, and I think there's another slide where we'll show the progression. 662 01:08:45,595 --> 01:08:49,045 there's a lot of training that has to go on for all of our staff, and so we have decided as opposed to trying to roll it out and say, 663 01:08:53,560 --> 01:08:56,470 here, everybody, take this and go work with it. We're working it so that every region has a stage that they're in and 664 01:09:02,710 --> 01:09:05,770 progressing toward getting to the point where everybody is up and running and fully functioning in the expansion of alternative response. 665 01:09:10,180 --> 01:09:12,160 I don't think I mentioned, but the expansion of alternative response would mean in these cases for us because 666 01:09:18,385 --> 01:09:18,385 so many of the program priority two cases would end up normally in alternative response, 667 01:09:24,820 --> 01:09:28,530 they were cases that were the children were 6-years-old and older and and there was limited history. 668 01:09:35,110 --> 01:09:37,450 in order to expand alternative response, we are taking those age ranges away and 0-5 will be considered. 669 01:09:45,550 --> 01:09:47,095 that's why they will be screened. They'll be considered for alternative response, 670 01:09:49,615 --> 01:09:49,615 and some of the history will also be considered. 671 01:09:55,830 --> 01:09:58,990 it will hopefully get us to the point where we're able to expand alternative response and be able to 672 01:10:02,200 --> 01:10:02,200 have more cases that will go down this area and help us work with families. 673 01:10:08,305 --> 01:10:08,305 the statewide training is in completion and it will continue until region 8 is done. 674 01:10:16,000 --> 01:10:19,840 I think region 8 is the last region that we have that is going through cross training. Right now, all of our investigators are not 675 01:10:23,590 --> 01:10:27,580 cross trained to work alternative response cases. It is very different. Is a very different way of 676 01:10:29,320 --> 01:10:31,990 working investigations and many of our traditional investigators who have been here quite a while, 677 01:10:34,975 --> 01:10:37,355 it is a shift for them. It working with them it's like pulling teeth sometimes, 678 01:10:41,410 --> 01:10:41,410 trying to get them to move to this different way of doing it. 679 01:10:46,060 --> 01:10:46,060 but everybody is in the mode of we're doing what's best for children so they're learning. 680 01:10:52,650 --> 01:10:55,515 our last region that we will be working with is region 8, which is san antonio/bexer county, 681 01:10:57,315 --> 01:10:57,315 and their cross training will happen in 2025. 682 01:11:01,505 --> 01:11:01,505 we are also up up dating policies and practices and the training manuals, 683 01:11:06,790 --> 01:11:06,790 and that is happening now between now and september and october 2025, 684 01:11:13,030 --> 01:11:17,020 in order to make sure that all staff are trained we have training models that have been introduced into 685 01:11:19,090 --> 01:11:22,435 the training academy so that when new staff come on, they are already trained and they're already cross trained. 686 01:11:25,480 --> 01:11:25,480 they have traditional investigation training and alternative response training. 687 01:11:30,270 --> 01:11:30,270 we also have updates to our internal and public websites about alternative response, 688 01:11:35,980 --> 01:11:38,965 and that is set to release in october. There will be testimonial videos, resources, 689 01:11:42,730 --> 01:11:42,730 and more information on expansion that will be available on our website. 690 01:11:47,910 --> 01:11:47,910 also, we have to track how successful this is. 691 01:11:56,770 --> 01:12:00,730 there will be data points that are being developed right now so that we can look at recidivism, 692 01:12:04,615 --> 01:12:08,020 how many alternative response cases are we working and those families come back for an investigation. 693 01:12:13,390 --> 01:12:13,390 we're hoping that this method allows us to reduce recidivism. 694 01:12:18,460 --> 01:12:21,010 we're hoping that this method allows us to decrease removals and alternative response real referrals. 695 01:12:25,165 --> 01:12:27,400 if you do your job successfully, and if this works successfully with the family being involved in helping us do it, 696 01:12:30,850 --> 01:12:34,375 then hopefully we should have fewer real referrals. We're looking at where we're asking workers and surveying workers and 697 01:12:40,960 --> 01:12:44,200 surveying families to find out what their satisfaction level is with 698 01:12:45,910 --> 01:12:49,075 alternative response in this new way that we're working cases. We're also working with referrals to services and we're tracking, 699 01:12:55,810 --> 01:12:58,360 how many new referrals now are coming into alternative response as opposed to in the past. 700 01:13:04,440 --> 01:13:04,440 our pilot region from february of 2024 to august of 2024 was region ten el paso. 701 01:13:16,015 --> 01:13:16,015 all of the proposed changes were tested and yielded in el paso alternative and 702 01:13:23,560 --> 01:13:23,560 we looked at data for how everything worked in el paso, 703 01:13:30,610 --> 01:13:30,610 region 10 from april 2023 to january 2024. 704 01:13:35,455 --> 01:13:35,455 during that time, 20% of all investigations that were worked worked alternative response. 705 01:13:40,825 --> 01:13:43,000 once the pilot started, 41% of all investigations that we were worked worked in alternative response. 706 01:13:47,470 --> 01:13:49,465 that was once the criteria was changed. We saw that we were successful in increasing 707 01:13:52,420 --> 01:13:52,420 the number of investigations that went to alternative response. 708 01:13:56,730 --> 01:13:58,780 the next set of numbers, didn't necessarily we hope that it works this well in all other regions, 709 01:14:02,890 --> 01:14:05,875 but there are so many factors. It's not a laboratory. There are many other factors that can be in place but in our pilot program, 710 01:14:12,145 --> 01:14:12,145 during the 10 months before alternative response criteria changed, 711 01:14:18,400 --> 01:14:20,290 there were 59 removals. In the ten months after alternative response criteria change, 712 01:14:23,920 --> 01:14:26,350 there were 32 removals, a 46% decrease in the number of removals. 713 01:14:30,025 --> 01:14:30,025 again, if we had a 46% decrease in the number of 714 01:14:34,240 --> 01:14:37,870 removals across the state, that would be great. But we can't say that. But we're hopeful. 715 01:14:42,970 --> 01:14:46,300 we're hopeful that it helps us to be able to work with families, and we're hopeful it should help us to 716 01:14:48,610 --> 01:14:50,980 be able to decrease removals and work with families and hopefully this model will allow us in many cases to have better outcomes. 717 01:14:59,220 --> 01:15:03,160 the roll out plan for alternative response, we have already started in el paso, 718 01:15:06,670 --> 01:15:09,210 which was the pilot region. It has already started in regions 4 and 5, beaumont, 719 01:15:13,030 --> 01:15:16,360 and tyler, and in region 9, midland. 2026 fiscal year, we will focus on rollout, 720 01:15:21,910 --> 01:15:21,910 and this is full rollout in three west and three east. 721 01:15:25,960 --> 01:15:27,670 that's fort worth and dallas, and region 11, which is corpus christi area. 722 01:15:31,330 --> 01:15:31,330 fiscal year 2027 will be regions 1 and 2 region 7 and region 6b, 723 01:15:39,025 --> 01:15:39,025 and our last two regions in fiscal year 2028 would be region 6a and region 8. 724 01:15:47,275 --> 01:15:49,600 we just show you this to show that again, we are trying to do this slowly and correctly. 725 01:15:54,205 --> 01:15:57,370 many times we can with any agency, but I've been here a while and I've seen us implement 726 01:16:00,730 --> 01:16:04,645 something really fast and there ends up being a lot of confusion. But in this case, what we're really trying to do is implemented slowly 727 01:16:08,110 --> 01:16:08,110 and correctly to make sure that we have the best chance for good outcomes. 728 01:16:15,600 --> 01:16:15,600 I think that's it. Questions. 729 01:16:20,100 --> 01:16:23,335 >> thank you so much. Do we have questions? >> I do. I want to say seeing 730 01:16:28,405 --> 01:16:31,690 the rollout and development of alternative response has been something that I'm very grateful to see. 731 01:16:35,245 --> 01:16:39,115 it was more than ten years ago when I was working across the street at winters, working next to the people that were developing alternative response, 732 01:16:43,420 --> 01:16:46,390 at that time, I thought it was brilliant and I'm really glad to see that this is something that stuck around. 733 01:16:49,000 --> 01:16:52,210 I think at its core, alternative response removes some of the adversarial elements that exist between families and the system. 734 01:16:56,980 --> 01:16:59,185 I think that by addressing that, you can have people have fundamentally different experiences. 735 01:17:02,275 --> 01:17:02,275 it doesn't surprise me one bit to see that in the pilot that there was a 46% reduction, 736 01:17:07,730 --> 01:17:10,320 because if people feel that they can work together and that in a collaborative way that's not punitive, 737 01:17:13,095 --> 01:17:13,095 I think that you're going to get safer families and a stronger system. 738 01:17:17,305 --> 01:17:17,305 being able to see that is really helpful and it's inspiring for the future. 739 01:17:23,165 --> 01:17:26,235 I just think that if that carries forward, every other state in the union is going to be like, 740 01:17:29,370 --> 01:17:32,520 let's do that because I think any child welfare agency would be 50% reduction in removals. 741 01:17:36,025 --> 01:17:36,025 yeah, we're going to do that. Kudos to you all and ktc agency for sticking with it. 742 01:17:42,010 --> 01:17:43,660 I agree the roll out, having it go slow and incorporating cqi in this process to make 743 01:17:47,365 --> 01:17:47,365 sure it's done well will result in a much better system. 744 01:17:54,060 --> 01:17:54,060 >> I'm glad you mentioned that alternative response as been stated, 745 01:18:02,095 --> 01:18:04,120 it's not a new thing. My first alternative response training was probably 2014. 746 01:18:08,485 --> 01:18:08,485 we've been doing this and moving toward it 747 01:18:12,670 --> 01:18:12,670 and ramping it up for quite a while so it's not something that we're new at, 748 01:18:18,115 --> 01:18:18,115 it's just something that we're in the process of expanding. 749 01:18:24,300 --> 01:18:26,455 >> my only comment was, thank you for piloting this in el paso, 750 01:18:29,050 --> 01:18:31,510 and I'm hoping that you found a lot of adaptability within the staff and the willingness to 751 01:18:34,345 --> 01:18:37,420 shift to changes whenever that's needed because I always like to see things getting piloted in el paso. 752 01:18:41,065 --> 01:18:41,065 >> I'll just say that we went to el paso. 753 01:18:45,610 --> 01:18:45,610 our leadership team went to el paso two months ago. 754 01:18:49,840 --> 01:18:49,840 the nicest people in the world are in el paso. I was shocked. 755 01:18:54,325 --> 01:18:54,325 I'm not shocked, I didn't know anything but it 756 01:18:58,390 --> 01:18:58,390 was very nice and then the staff were also. 757 01:19:04,470 --> 01:19:04,470 >> I can at least agree that enrique is one of the nicest people. 758 01:19:10,375 --> 01:19:13,645 just for someone who may not understand how alternative response would be an appropriate solution, 759 01:19:16,495 --> 01:19:19,585 are you able to share a p2 case example, just high level that would be more appropriate for alternative response, 760 01:19:24,520 --> 01:19:27,340 and then I have something another question when you're done. >> a 7-year-old comes 761 01:19:36,400 --> 01:19:36,400 to school dirty and hungry and says, 762 01:19:42,760 --> 01:19:42,760 we don't eat at home and there's not a lot of food 763 01:19:47,080 --> 01:19:47,080 and I don't know if there's food there's going to be food at home when I get home. 764 01:19:54,810 --> 01:19:57,460 the school calls that in, we get the referral, it is referred to alternative response. 765 01:20:00,895 --> 01:20:04,240 alternative response would call the family. Set up a family session, 766 01:20:07,045 --> 01:20:10,000 not go in and talk to the children individually first. They set up a family session with the family to sit down and talk and say, hey, 767 01:20:13,840 --> 01:20:13,840 this is what we got, this is what the situation is that we understand, 768 01:20:18,025 --> 01:20:21,310 tell us how we can help or tell us what the issues are, what the concerns are, 769 01:20:22,450 --> 01:20:22,450 and how can we work together so that if there is a problem with your children eating, 770 01:20:29,695 --> 01:20:31,825 how do we fix that. Then you're able to work with the family, 771 01:20:34,405 --> 01:20:35,740 and they don't look at it like, you're going to rtb me for for physical neglect of my children. 772 01:20:40,600 --> 01:20:44,005 they say, well, I need this and I need that and I need this. We go and help them find community resources that can help them 773 01:20:47,050 --> 01:20:47,050 with this situation and that situation and whatever their situations are. 774 01:20:51,490 --> 01:20:54,730 we would also talk to the children and make sure that there aren't any other areas that we need to be concerned about. 775 01:20:58,375 --> 01:20:58,375 but when we're able to work with that family and address those needs, 776 01:21:02,785 --> 01:21:05,260 then we close their case. >> can I add just a couple of things to that? 777 01:21:07,345 --> 01:21:07,345 I think that the unique thing about the pilot is previously, 778 01:21:12,040 --> 01:21:15,850 I think a 7-year-old would have met the criteria for alternative response or an 8-year-old. I'm not sure if it was up to seven or over seven, 779 01:21:19,165 --> 01:21:21,520 but a 5-year-old would not have. If there was a 5-year-old in the home, 780 01:21:23,785 --> 01:21:23,785 it would have automatically had to be routed as an investigation in our policy. 781 01:21:28,525 --> 01:21:31,710 this enables us, we really want to use the least intrusive tool. 782 01:21:35,545 --> 01:21:39,265 I think there was a story out of el paso that really stuck with me where we had I think a 3-year-old who 783 01:21:44,005 --> 01:21:44,005 mom was a single mom and just struggling to keep all the things going. 784 01:21:53,875 --> 01:21:56,995 the child was particularly adventurous and he got out the front door and onto the highway. 785 01:22:02,545 --> 01:22:02,545 of course, that's a very serious safety concern. 786 01:22:07,795 --> 01:22:07,795 it properly required response by the department but we would have 787 01:22:14,230 --> 01:22:16,975 previously had to route it as an intake and we would have investigated negligent supervision. 788 01:22:21,340 --> 01:22:25,180 that doesn't necessarily mean we would have substantiated negligent supervision, even if the child did get out into the street. 789 01:22:28,315 --> 01:22:28,315 that happens without a parent demonstrating gross negligence, 790 01:22:34,630 --> 01:22:37,960 and that's the criteria for negligence supervision. However, this enabled us to just have 791 01:22:40,570 --> 01:22:40,570 a family team meeting and there were that mom had supports that were available and we 792 01:22:45,850 --> 01:22:48,400 were able to connect her with community resources and it was really as simple as installing locks higher up 793 01:22:51,430 --> 01:22:54,790 on the door and just connecting that family to each other and to some resources that would allow her to safely parent. 794 01:22:59,190 --> 01:23:01,945 >> I appreciate those responses. I think sometimes in our fear based culture, 795 01:23:05,740 --> 01:23:09,130 not having examples when we're talking about concepts that seem really scary and people aren't always willing to ask the questions, 796 01:23:14,200 --> 01:23:16,135 really helps them understand how this more collaborative approach will be best for everyone. 797 01:23:21,460 --> 01:23:24,790 one of my favorite words is pilot. I use it all the time and I pilot things all the time. 798 01:23:28,375 --> 01:23:30,310 what I've found though over the years, so I'm just really curious about y'alls approach to the slow rollout is in the pilot, 799 01:23:35,845 --> 01:23:39,835 the reduction of removals is really impressive. I wondered what you're going to be doing to continue to track 800 01:23:45,910 --> 01:23:45,910 those cases over time to ensure that the ar was the proper response. 801 01:23:52,090 --> 01:23:53,935 if you have anything in place yet, you may not, but it has it been in consideration. 802 01:23:56,830 --> 01:23:56,830 >> yes. That's part of what the research team is 803 01:24:01,450 --> 01:24:01,450 working on and putting together data points that would allow us 804 01:24:05,950 --> 01:24:09,310 to determine if that family comes back into has another re referral or comes back into and then we have another case with them. 805 01:24:16,915 --> 01:24:20,230 they're they're working on those things to try to track those. Again, you're dallas, I'm dallas so 806 01:24:22,615 --> 01:24:22,615 I don't expect 46% in dallas but I expect it to be better. 807 01:24:32,500 --> 01:24:35,620 there are certain areas- [overlapping] >> we're el paso. I need you to do better. [laughter] 808 01:24:42,520 --> 01:24:44,290 >> I think there are things that happen in rural and urban communities they are just different. 809 01:24:50,100 --> 01:24:52,960 >> yes. But to answer your question, yes, we are working on right now, 810 01:24:55,450 --> 01:24:55,450 figuring out how to track all of those as we expand and how to track the differences too. 811 01:25:01,360 --> 01:25:04,315 how it will be different, how it may be different. In el paso as opposed to houston, 812 01:25:07,270 --> 01:25:07,270 and tracking whether 46% remains 46%. 813 01:25:12,280 --> 01:25:15,570 >> well, thank you for that. It was really helpful. >> I'll just note about the 3-year-old escaping the house. 814 01:25:20,155 --> 01:25:20,155 unfortunately, that's fairly common. 815 01:25:24,180 --> 01:25:24,180 sadly, it takes the intervention of either law enforcement or cps, 816 01:25:29,140 --> 01:25:32,800 because usually what happens is, the mom goes to the says, I need to move the lock up and no, 817 01:25:34,600 --> 01:25:34,600 that's violation of the lease will evict you if you modify or whatever. 818 01:25:39,265 --> 01:25:42,955 my kids getting out. No, that's the rule you can't do it. It takes one of us just being present to say, 819 01:25:46,495 --> 01:25:49,690 sure, we'll change a lock, which it could have done from the beginning, but for some reason, they don't. 820 01:25:50,920 --> 01:25:53,785 it shouldn't be like that, but I have found that's the standard and not the exception when it comes to modifying anything. 821 01:25:57,250 --> 01:26:00,625 putting that lock up higher is often all that really needs to be done. It's not that expensive, it doesn't take that much. 822 01:26:02,875 --> 01:26:04,900 unfortunately, we have to get involved to get other people to do what they should have done to begin with. 823 01:26:08,160 --> 01:26:08,160 >> the bigger part of it for our families is we have a situation like that. 824 01:26:13,420 --> 01:26:15,130 the mother's a teacher. If she's root reason to believe for that, 825 01:26:18,295 --> 01:26:21,970 she's on the central registry, now it may affect the job. Now you have a whole different problem. 826 01:26:28,860 --> 01:26:31,150 >> yes, there's no more questions. Thank you so much. That was an excellent presentation. 827 01:26:33,865 --> 01:26:33,865 your data over time and your comparison data is just very impressive, 828 01:26:38,200 --> 01:26:38,200 even know how we compare to other states and national data. Thank you. 829 01:26:44,995 --> 01:26:48,150 >> thank you. >> with that, next, 830 01:26:52,450 --> 01:26:52,450 we'll have holly mims to give a cbc update from the department and then randy neff, 831 01:26:59,875 --> 01:27:02,440 who's the senior vp from empower, to share with us an update on the community based care in their region. Thank you. 832 01:27:07,390 --> 01:27:07,390 >> good morning. I'll try again. Good morning. 833 01:27:12,310 --> 01:27:13,585 my name is holly mims, and I am with the community based care operations division, 834 01:27:16,720 --> 01:27:19,870 and I'm excited to give you an update on community based care today. On our first slide, we give you an update on implementation of cbc as of september. 835 01:27:25,660 --> 01:27:29,155 on the right, you'll have the updated map of our catchment areas. Each catchment area is notated with the sscc that covers that area. 836 01:27:34,465 --> 01:27:37,810 recent news since the last time we were able to give you guys an update is on september 1st belong, 837 01:27:41,890 --> 01:27:41,890 our sscc and region 8a moved to stage 1. 838 01:27:45,910 --> 01:27:45,910 very exciting, took a lot of work between dfps and 839 01:27:49,990 --> 01:27:49,990 our sscc partner and it was very successful transition to stage 1. 840 01:27:54,175 --> 01:27:54,175 they moved immediately into stage 2 readiness on that day. 841 01:27:58,915 --> 01:27:58,915 also, of note, region 6a and 6b depelchin is our sscc provider in that area. 842 01:28:05,725 --> 01:28:08,230 they moved into stage 1 readiness. Kickoff was late last month. 843 01:28:10,060 --> 01:28:10,060 it's exciting. You saw the stats a couple of slides ago. 844 01:28:14,530 --> 01:28:14,530 cbc is at that point where almost half the youth in texas are covered by cbc and in sscc. 845 01:28:21,580 --> 01:28:23,830 on our next slide, I want to bring to your attention our current procurement activities and our future procurement plans. 846 01:28:30,385 --> 01:28:30,385 speaking of pilots, senate bill 513 was passed in the 89th regular legislative session. 847 01:28:37,840 --> 01:28:37,840 it gives dfps an opportunity to pilot with entity 848 01:28:43,045 --> 01:28:43,045 to design and build a model for community based care in rural areas. 849 01:28:48,910 --> 01:28:52,900 we are in the quiet period right now for our procurement. We're very excited to see what comes of that pilot. 850 01:28:56,440 --> 01:28:56,440 our interagency contract with the university of texas at 851 01:29:00,685 --> 01:29:00,685 austin is our final report will be received from ut on the 31st. 852 01:29:06,610 --> 01:29:10,270 as a reminder, this contract was for our cbc process evaluation to see what has 853 01:29:13,420 --> 01:29:13,420 worked as we've moved cbc forward and what we can improve on. 854 01:29:17,710 --> 01:29:20,890 we hope to incorporate those findings and recommendations to better our services to families across the state. 855 01:29:24,850 --> 01:29:26,380 last but not least, our agency was funded to expand 856 01:29:28,900 --> 01:29:28,900 community based care to four more regions in the coming biennium. 857 01:29:33,565 --> 01:29:36,160 region 7a, 7b, 11a, and 11b. 858 01:29:37,990 --> 01:29:40,120 we are in the procurement planning for those areas and hope to release those rfas later this year. 859 01:29:44,620 --> 01:29:48,235 they will be staggered, and our implementation will be staggered, as you've seen in the recent years. 860 01:29:51,340 --> 01:29:54,490 we've talked about lessons learned, so that was definitely one of them. Also, our region 2 re procurement is underway. 861 01:30:00,460 --> 01:30:03,335 we'll be releasing a procurement for that, an rfa for that area in fiscal year 26. 862 01:30:10,035 --> 01:30:12,585 we are planning for that now because our sscc contracts are five years with an optional one time five year renewal. 863 01:30:18,590 --> 01:30:22,555 to engage our sscc provider out there and dfps, utilize that optional renewal and we're getting toward the end of that period. 864 01:30:28,090 --> 01:30:29,680 those are my updates for you, but I did want to share that all of these items, 865 01:30:33,700 --> 01:30:33,700 any new happenings, any legislative reports are on our cbc website. 866 01:30:38,500 --> 01:30:41,965 it's communitybasedcare.org, no hyphen. Then also on the site, 867 01:30:43,540 --> 01:30:45,955 you can sign up for our gov delivery list, or any of these updates will come straight to your inbox. 868 01:30:49,885 --> 01:30:49,885 with that, I thank you for your time and I'm open to questions. 869 01:30:55,560 --> 01:30:55,560 what was the website again? 870 01:31:02,905 --> 01:31:02,905 communitybasedcare.org, no hyphen. 871 01:31:12,780 --> 01:31:14,260 >> thank you. >> thank you. No questions [laughter] thank you so much. 872 01:31:23,010 --> 01:31:26,260 >> next, randy. Yes. I'm in power. Thank you. 873 01:31:35,460 --> 01:31:39,070 >> thank you. It's a honor to be here today. When I received the invitation to, I misread the email. 874 01:31:43,060 --> 01:31:46,525 I thought it said I had 2 hours, but it's only 20 minutes. Just kidding, but I do feel like the information I want to share, 875 01:31:53,905 --> 01:31:56,155 there's a lot of stuff going on community based care. I'm honored to be a part of the community-based care model. 876 01:31:59,185 --> 01:32:01,105 in fact, what holley was presenting, actually I started my career when I was 20, 877 01:32:03,970 --> 01:32:06,145 and I was at dfps for about 18 years. As community based care implementation started, 878 01:32:09,505 --> 01:32:11,560 from region 2, so to engage, and I actually made the decision to move over to work for 879 01:32:15,430 --> 01:32:15,430 tfi and implementation to engage and was part of stage 1 and 2 there. 880 01:32:20,815 --> 01:32:24,535 to hear how long it's been, I feel like wow, I've actually had the unique experience of being a part of 881 01:32:28,360 --> 01:32:28,360 implementation of stage 1 and 2 and in the rural area with to engage, 882 01:32:33,055 --> 01:32:33,055 and then I started helping with empower in june of last year. 883 01:32:38,575 --> 01:32:38,575 you got to experience another implementation in the urban area. 884 01:32:44,125 --> 01:32:46,060 there's a lot of work going on, but I'll tell you the impact that we are making in the community it's measurable. 885 01:32:49,990 --> 01:32:53,110 that's what I'm hopefully to communicate with you today to tell you the journey we've been on with empower and where we're headed as well. 886 01:32:57,145 --> 01:32:59,110 empower, as you can see, we have the dallas county and eight other counties. 887 01:33:02,770 --> 01:33:06,490 we have grayson, fannin, colin hunt, rock-wall, kaufman, ellis, and navarro. 888 01:33:08,275 --> 01:33:08,275 that's the nine counties we serve with dallas being obviously the largest. 889 01:33:12,475 --> 01:33:12,475 empower, as we prepared for our implementation, 890 01:33:18,550 --> 01:33:21,400 we developed some really strong relationships with providers and actually have a collaborative and that's ck family services, 891 01:33:24,370 --> 01:33:27,670 jonathan's place, bar foundation and pathways. They are at the table with us as we look at service delivery, 892 01:33:32,080 --> 01:33:34,885 what is it that we need to focus on and make some key decisions. We appreciate their partnership in this and all the providers that we have, 893 01:33:38,290 --> 01:33:42,145 community providers and residential providers with empower. What I wanted to just talk through is where we've been and where we're headed. 894 01:33:48,295 --> 01:33:51,040 on the next slide, I just want to highlight some of the early challenges that we had in the progress that we've made. 895 01:33:55,750 --> 01:33:59,140 the first one is workforce. I want to go over that. We launched stage 2, 896 01:34:01,030 --> 01:34:04,285 the case management piece in march of 2024. On march 1, we felt really good about the resource transfer, 897 01:34:08,290 --> 01:34:09,640 the staff that transferred to us. We felt really good about it until about march 15, 898 01:34:13,090 --> 01:34:15,100 and then we felt pretty uneasy about it. What we saw is a lot of dfps staff that transferred over. 899 01:34:19,330 --> 01:34:19,330 we're planning to do this work and then change your mind pretty quickly. 900 01:34:23,650 --> 01:34:26,110 I don't know that it was really the 15th, but it was pretty quickly. You can see that the numbers dropped there and we started going in the wrong direction. 901 01:34:32,335 --> 01:34:34,465 as we recognize that, in the impact that has on your workforce, 902 01:34:36,745 --> 01:34:40,540 we decided that we're going to have to really overhire, because as commissioner o'neill has said, 903 01:34:42,490 --> 01:34:42,490 the workforce is critical to your ability to be successful. 904 01:34:47,290 --> 01:34:49,945 unfortunately, what you see early on in the transition is you see a lot of your experienced staff that don't come over, 905 01:34:55,300 --> 01:34:56,725 that you lose some of that knowledge too. There's just a lot of new staff and staff that are new to child welfare 906 01:35:00,130 --> 01:35:00,130 and that can create some challenges, 907 01:35:04,150 --> 01:35:07,090 some challenges that it just takes time to work through because you've got to build experience and train your new staff, 908 01:35:09,880 --> 01:35:11,260 mentor them and in child welfare. It takes time to learn how to do this work and really learn how to 909 01:35:14,790 --> 01:35:17,310 be efficient with all the different demands that are involved in the child welfare system. 910 01:35:19,620 --> 01:35:21,315 what you'll see is, again, the reflection of our increased numbers there is we overhired, 911 01:35:24,480 --> 01:35:28,395 because we knew that we were going to have turnover. You're going to have staff that join your organization and feel like this is the work for them and some, 912 01:35:30,840 --> 01:35:32,670 they're going to be like, there's no way I can keep doing this work and they're going to pursue other opportunities. 913 01:35:35,010 --> 01:35:37,500 but we have stabilized our workforce, and on the next slide, you'll see some progress there. 914 01:35:40,200 --> 01:35:42,885 we were again, reflective march 24, august is some of the staff that some of those never even got out of training. 915 01:35:47,790 --> 01:35:51,420 they figured out during training that work wasn't for them. Some of them did, but recognized pretty quickly 916 01:35:53,670 --> 01:35:57,295 that child welfare just wasn't the field for them. But what we've seen is the progress of our resignation. 917 01:36:00,715 --> 01:36:04,540 we were seeing almost, we've cut it not quite in half, but we've reduced it significantly as far as the turnover. 918 01:36:07,450 --> 01:36:09,400 that's significant because that's less disruption for children and families because every time you have a staff leave, 919 01:36:12,640 --> 01:36:16,270 if they've got a caseload, you're having to move their caseload to another worker anytime there's a interruption with children and families, 920 01:36:19,330 --> 01:36:22,930 it can cause challenges with their case and progress, all that. We are celebrating that we have reduced that, 921 01:36:26,185 --> 01:36:28,900 and we're very hopeful we'll continue to see that progress in the workforce and reduced turnover as well. 922 01:36:32,515 --> 01:36:36,130 one of the things that want to really emphasize though with the workforce that I can't give you a slide about, 923 01:36:39,430 --> 01:36:42,835 I can't measure is the heart that our staff have for this work. That is very evident as you talked to our staff and 924 01:36:45,895 --> 01:36:48,670 all staff meetings and just hear them present about their cases and we make sure every meeting that we have, 925 01:36:51,550 --> 01:36:55,390 we have heart stories where they share those heart stories, and that's huge. That's a big part of what we're doing is making sure that our staff have 926 01:36:58,810 --> 01:37:00,955 the support and do not lose sight of the impact they're making with children and families in the community. 927 01:37:04,495 --> 01:37:08,050 anyhow, if there's a metric for that, we would be off the charts. But of course, it's hard to measure that. 928 01:37:10,555 --> 01:37:13,450 caseloads. I know that looks pretty busy there, but that's a good slide right there. 929 01:37:14,980 --> 01:37:18,070 [laughter] that's a slide that just helps me sleep really well at night. Because the top bar, march of 2024. 930 01:37:23,095 --> 01:37:26,020 what that means is that 42% of our staff had their caseload under 17 kids. 931 01:37:34,105 --> 01:37:37,420 their caseload we're talking about the number of kids they have on their caseload. In march 24, we were only at 42% had 17 or fewer kids on the workload. 932 01:37:44,170 --> 01:37:47,395 you had over half that had more than that. Of course, we had some with up to over 25 kids, 933 01:37:50,140 --> 01:37:51,880 and as you can imagine, that's pretty tough to keep up with when you have that high of 934 01:37:54,250 --> 01:37:57,535 a caseload and unfortunately, it got worse. We hit all the way down to 15% that were under 17. 935 01:38:01,690 --> 01:38:01,690 but as you saw on the graph a minute ago, we overhired, 936 01:38:06,520 --> 01:38:06,520 we increase the number of staff in training and eventually climbed out of that. 937 01:38:12,070 --> 01:38:12,070 we are holding steady at having about 98% compliance with our staff being under 17. 938 01:38:18,850 --> 01:38:20,410 again, that's just reflective, they have the bandwidth to just be more 939 01:38:23,380 --> 01:38:23,380 effective in their work and just spend more time with children and families. 940 01:38:28,560 --> 01:38:28,560 it's definitely a beautiful slide for me to see today. 941 01:38:32,605 --> 01:38:36,070 >> just real quick. I'm assuming you're measuring the kids because some cases have multiple children as opposed to measuring cases? 942 01:38:39,115 --> 01:38:42,745 >> correct. Each kid counts as a case. For a sibling group of five, that's just still in the same. 943 01:38:44,575 --> 01:38:45,445 >> thank you. >> yes, sir. Again, that was definitely 944 01:38:50,155 --> 01:38:50,155 a process for us to go through having so much transition and building our workforce, 945 01:38:57,790 --> 01:38:57,790 but pretty good about where we are today after this last 18 months or so. 946 01:39:06,100 --> 01:39:08,185 on the next slide, another thing that we are really 947 01:39:11,110 --> 01:39:14,260 pleased with is I don't like to say children without place. I like to talk about let's talk about children in placement. 948 01:39:16,600 --> 01:39:16,600 I know in the dallas area, this catchment area, 949 01:39:21,700 --> 01:39:23,950 before and empower took over, I believe the children without placement was double digits at any point in time, 950 01:39:27,520 --> 01:39:30,175 is what I understand that that was a high number. Next slide, you'll see our progress with that. 951 01:39:32,995 --> 01:39:32,995 you'll see that it's a total number of sscc supervision. 952 01:39:37,090 --> 01:39:37,090 what you'll see is there is a lot of the episodes that we 953 01:39:41,590 --> 01:39:41,590 have you're seeing fewer nights as far as it may be one child, 954 01:39:46,000 --> 01:39:47,980 but there's been just one night. What that is that first column is just the number of episodes of sscc supervision, 955 01:39:54,160 --> 01:39:58,000 and that could be the same child, multiple times or something like that. We didn't break it down like that. 956 01:39:59,545 --> 01:39:59,545 now, you'll see in october and november was pretty intense that period of time. 957 01:40:07,075 --> 01:40:07,075 but we got through that period and got that stabilized again. 958 01:40:11,140 --> 01:40:11,140 what this takes is it takes a really strong relationship with 959 01:40:15,295 --> 01:40:17,890 the community providers to make sure that again that they have the resources they need, the support they need, 960 01:40:20,650 --> 01:40:20,650 and the confidence they need in the sscc to know that this is a collaborative effort, 961 01:40:25,900 --> 01:40:25,900 that we're going to work together to ensure that we have the services for children, 962 01:40:30,190 --> 01:40:31,525 that we have the support, or collaborating on what's best for children. 963 01:40:34,525 --> 01:40:34,525 it's been a tremendous partnership with our residential providers, 964 01:40:39,340 --> 01:40:41,470 child placing agencies gros, residential treatment providers to really just make sure that 965 01:40:43,810 --> 01:40:46,030 we are all collaborating and making sure that they also take ownership for when we are unable to get a kid into placement timely. 966 01:40:51,085 --> 01:40:51,085 again, seeing the single digits is a lot more 967 01:40:55,690 --> 01:40:55,690 comforting to know versus having multiple kids at one night. 968 01:41:00,445 --> 01:41:00,445 again, I guess we want to emphasize on this slide is if you had 20 kids and 969 01:41:05,140 --> 01:41:05,140 then if you times that by a night for each of them and multiple nights, 970 01:41:11,845 --> 01:41:14,650 number is going to be in a hundreds real quickly. On the next slide, you'll see also again, 971 01:41:17,380 --> 01:41:17,380 we measure again the actually episodes of supervision and also the total night. 972 01:41:24,550 --> 01:41:26,770 as you see those numbers match, that just means again, it was maybe for one night and then we quickly got them into placement. 973 01:41:29,215 --> 01:41:30,775 I think that's significant. When we did have that period of time in the october and november, 974 01:41:36,640 --> 01:41:39,450 we did have a youth that was under sscc supervision or our child without placement for quite a while, 975 01:41:44,590 --> 01:41:46,960 and that really took us some time to find the right setting. I think commissioner neal talked about the needs of that child with idd, 976 01:41:52,210 --> 01:41:54,565 autism, some developmental issues there. Is a real challenge, and fortunately, 977 01:41:56,680 --> 01:41:58,540 we had a lot of support from the state to help us secure placement at the state living center, 978 01:42:02,515 --> 01:42:04,240 one of the state supported living centers, but just took some time for all the different processes to work out. 979 01:42:07,000 --> 01:42:10,750 but anyhow, we're just going to move on past that and feel like those days are over and move to our next slide here. Kinship. 980 01:42:15,520 --> 01:42:18,580 >> this is again, something we're really encouraged by to see our growth in kinship on this next slide. 981 01:42:23,125 --> 01:42:23,125 we've increased since march of 2024 from 33% of our kids to being in kinship, 982 01:42:28,300 --> 01:42:30,295 and we are at 40% now. We actually hit 42% in march of 2025. 983 01:42:34,435 --> 01:42:37,000 I feel like our number would be a little bit higher, but we got hit pretty hard over the summer with removals. 984 01:42:41,350 --> 01:42:42,700 I really didn't slow down. A lot of times you anticipate when schools out you may not see as many referrals, 985 01:42:46,390 --> 01:42:50,270 but they didn't take the summer off. It's been busy. But we are really looking at our model, 986 01:42:55,360 --> 01:42:58,870 just really pleased with where we are with our numbers of kinship increasing. We have a model where we have family finders, 987 01:43:01,495 --> 01:43:02,770 a team of family finders. Anytime that a child enters the foster care system, 988 01:43:06,115 --> 01:43:07,690 if they are not in a kinship placement, if they're in paid placement or gro foster home, 989 01:43:12,370 --> 01:43:14,800 they hit the ground run, and they'll do a case review. They'll look and start reaching out to 990 01:43:16,615 --> 01:43:19,930 the different supports that may be involved in that child's life. Just to really start figuring what would it 991 01:43:22,090 --> 01:43:25,945 take if you're not a placement option now? What would it take? What resources do you need? Again, that models really helped us increase our number of kinship. 992 01:43:30,385 --> 01:43:34,000 then also, again, our partnership with investigations and their initiative has just made a huge difference in the community is increasing our numbers. 993 01:43:38,065 --> 01:43:40,480 always something you'd like to see is an increase in children being with their families for sure. 994 01:43:42,760 --> 01:43:45,100 >> let me ask a quick question. >> yes, sir. >> earlier, the previous presentation, 995 01:43:46,930 --> 01:43:48,670 we heard that it was around almost 40% of people were having kinship as their first placement. 996 01:43:53,455 --> 01:43:53,455 what are you seeing in terms of people having their first placement with kinship? 997 01:44:00,360 --> 01:44:00,360 >> that would be a vincent question to get what that community's data looks like. 998 01:44:05,215 --> 01:44:07,750 I know we see a lot of subsequent placements and we see our family finders helping find some subsequent placements, 999 01:44:11,020 --> 01:44:13,180 but I just don't have the data that tells me what our numbers are for the initial placement. 1000 01:44:16,015 --> 01:44:16,015 I just don't have it. I hate to give you a number because it would probably be incorrect. 1001 01:44:21,115 --> 01:44:22,150 >> thank you. >> but I think it's contributing to our numbers for sure. 1002 01:44:26,850 --> 01:44:29,535 I do want to give that credit, but I just don't know what it is. >> I just want to interrupt very quick. 1003 01:44:31,140 --> 01:44:32,385 we can get that data for you. We have it by [inaudible], so that's not a problem. 1004 01:44:35,205 --> 01:44:35,205 >> thank you. On the next slide, also, 1005 01:44:39,370 --> 01:44:42,460 one of the other things we're again, really pleased with is our life skills training. 1006 01:44:44,650 --> 01:44:48,415 our model, what we did, is in lieu of contracting that out. We brought that in house as far as the responsibility for life skills training. 1007 01:44:52,270 --> 01:44:55,345 the requirement is that youth before they turn 18-years-old need to have a complete the curriculum of life skills, 1008 01:45:00,370 --> 01:45:00,370 which gives them an overview of budgeting and how to advocate 1009 01:45:05,290 --> 01:45:05,290 for their health needs and job berating, all those things. 1010 01:45:10,705 --> 01:45:14,110 we have that curriculum. We have a team that delivers that curriculum, as you can see in quarter 1 of this year. We were 100%. 1011 01:45:17,380 --> 01:45:17,380 we didn't have one youth miss their life skills requirement. 1012 01:45:21,880 --> 01:45:24,730 we did have a few that we've missed this quarter, but our compliance is pretty high. 1013 01:45:27,040 --> 01:45:29,760 it's in the high 90s. Again, I think that what's really significant about this is 1014 01:45:32,995 --> 01:45:35,905 our staff have the ability to meet the youth where they are. If it needs to be a one on one because of what's going on in their life, 1015 01:45:38,905 --> 01:45:42,040 we can get out there and do that. If we need the traditional classroom, we offer those quite often and also virtual trainings as well. 1016 01:45:45,640 --> 01:45:48,850 we again, just really appreciate our staff's diligence 1017 01:45:52,720 --> 01:45:55,780 in making sure our youth are receiving this training, just another thing that we have been pretty pleased with as far as our progress on life skills training. 1018 01:46:01,020 --> 01:46:03,325 the future is bright. What I just went over is reflective of 1019 01:46:06,475 --> 01:46:09,910 a 18 months or so that we've been at this because we went live with stage 1 in september of 2023, 1020 01:46:13,540 --> 01:46:17,440 and here we are about to celebrate a two year anniversary of stage 1 and we launched stage 2 in march of 24. 1021 01:46:22,165 --> 01:46:25,420 we just celebrated our one year anniversary just recently for that. The transition is tough. 1022 01:46:27,145 --> 01:46:27,145 again, having the unique experience of being through that twice now. 1023 01:46:31,840 --> 01:46:31,840 when you take a system and move it from the state to the private entity, 1024 01:46:36,445 --> 01:46:38,560 there's just a lot of turbulence that happens, but as you can see, you work through that, 1025 01:46:41,440 --> 01:46:44,785 and then again, this is the exciting times right here, and that's what I'm looking forward to. The next slide I'll tell you about is we 1026 01:46:47,560 --> 01:46:50,740 are working on implementation of solution based casework. This is our practice model that we have used in other jurisdictions as well. 1027 01:46:56,380 --> 01:46:59,230 dr. Christiansen is the founder of solution based casework'. One of the things he is very clear about is if you follow the fidelity of this model, 1028 01:47:05,830 --> 01:47:06,970 you're going to see an increase in reunification outcomes and families being engaged in a higher level, 1029 01:47:10,810 --> 01:47:13,210 and it's built on the foundation of early engagement. We want to get to those families just as quickly as possible. 1030 01:47:16,615 --> 01:47:19,165 I think, like chair amedia said, just earlier on, the interaction with families is huge. 1031 01:47:23,410 --> 01:47:26,800 it is huge to build that partnership, and that's what solution based casework does. It gives our staff the framework to 1032 01:47:29,185 --> 01:47:31,840 really engage families as quickly as early as possible, build that relationship and that port, 1033 01:47:34,090 --> 01:47:37,330 and start sorting out with them. What got them in the situation? What were the daily patterns in their life 1034 01:47:41,020 --> 01:47:41,020 that maybe allowed this situation to happen that required the need for intervention. 1035 01:47:45,340 --> 01:47:48,280 as we figure that out, then we move on to building some action plans, and what are we going to do differently and focus on 1036 01:47:50,260 --> 01:47:52,750 behavioral change to make sure that it doesn't happen again so we can get the kids back to them 1037 01:47:54,880 --> 01:47:58,105 and there's not that recidivism that will happen. As we make that progress, 1038 01:47:59,860 --> 01:47:59,860 documenting celebrating change and doing that alongside families in that partnership. 1039 01:48:05,470 --> 01:48:05,470 I'll tell you one of the things that my experience at dfps, 1040 01:48:10,240 --> 01:48:10,240 and being a part of implementing solution based casework in the past. 1041 01:48:15,060 --> 01:48:15,060 there's a lot more. I was started to get 1042 01:48:19,450 --> 01:48:22,840 some calls from families and they were calling me not to complain, but to praise a caseworker. 1043 01:48:24,070 --> 01:48:24,070 I thought this is not normal. It's just different. 1044 01:48:28,770 --> 01:48:32,500 because again, I was in the role at dfps as a problem administrator, I got a lot of complaints about case managers. 1045 01:48:34,810 --> 01:48:38,290 but when I start hearing the praise and seeing that I'm like, man, this is great. What we've seen as we've implemented this is after the implementation, 1046 01:48:42,490 --> 01:48:46,015 staff start getting certified in their solution based casework. You start to see the increase in reunification outcomes. 1047 01:48:48,805 --> 01:48:50,890 I'm really excited about that. We just actually finished the initial training for all of our staff. 1048 01:48:53,320 --> 01:48:56,740 now they are on the path of using the tools and becoming proficient and we'll be handing their certification. 1049 01:49:00,700 --> 01:49:03,790 again, just a preview if we come back, maybe this time next year, I might have a slide that shows you that increase 1050 01:49:05,950 --> 01:49:09,805 that doctor christiansen assured us that we'd see and we have seen in the past. Another thing we have. 1051 01:49:11,755 --> 01:49:13,870 this is, again, as timothy was talking earlier, something that I'm really looking forward to next week, 1052 01:49:16,405 --> 01:49:16,405 week from yesterday, and we'll call it next chapter life after foster care. 1053 01:49:21,400 --> 01:49:21,400 what this is is we recognize that our youth, 1054 01:49:26,785 --> 01:49:26,785 they need opportunities and resources to first keep them in the community. 1055 01:49:31,090 --> 01:49:34,210 just because of lack of resources, lack of capacity, it's sometimes a big challenge to keep them in their community as we'd like to. 1056 01:49:38,605 --> 01:49:41,290 we have worked in partnership with the dfps state office transitional living team has been a huge support to us, 1057 01:49:45,790 --> 01:49:48,820 and lots of just community providers. But we have invited a lot of our residential providers, 1058 01:49:51,700 --> 01:49:51,700 child placing hcgros those that serve youth in their programs. 1059 01:49:56,005 --> 01:49:56,005 then also, we've partnered with trac that offers our after care case management contract. 1060 01:50:01,855 --> 01:50:05,740 we also have invited the local school districts, the education service center, that work with foster care liaisons, housing authorities. 1061 01:50:10,180 --> 01:50:10,180 we've invited just as many as possible to come to this meeting here, 1062 01:50:14,425 --> 01:50:16,150 and let's talk, let's review our data. But the thing that we want to do is going to be a call to action. 1063 01:50:18,730 --> 01:50:22,600 it's going to let our folks know hey, here's the data, here's what we're seeing as far as trends for our youth that are 1064 01:50:24,910 --> 01:50:27,955 14 and over and where they are. Let's change that. Let's get these kids back in the community, 1065 01:50:29,440 --> 01:50:32,200 and what can each of us do to make that happen. When we started this, I thought, 1066 01:50:34,345 --> 01:50:36,280 I'd be pretty content if we could have about 30 or 40 people show up and last time I saw we're worried, 1067 01:50:40,390 --> 01:50:42,370 we're going to have about 100 and we're worried about the space because we're doing this at dallas college. 1068 01:50:45,295 --> 01:50:48,475 but we're going to figure that out. That's a good problem to have. My hope again, this is just the start of seeing some big movement there. 1069 01:50:54,195 --> 01:50:56,820 it's pretty unique when we had a conversation with several providers about this and the word started spreading and like, 1070 01:51:00,390 --> 01:51:02,595 hey, how do I get to come to this meeting, you guys are having all that. Usually you don't get folks trying to come to a meeting, 1071 01:51:05,220 --> 01:51:08,200 but they want to be a part of this. The committee is on fire for this, and I'm really excited. 1072 01:51:09,745 --> 01:51:09,745 I'd be thinking about a week from yesterday as we get ready to start this journey. 1073 01:51:14,560 --> 01:51:16,750 again, my hope is if we come back a year from now, you're going to start to see some more exciting things 1074 01:51:19,150 --> 01:51:23,140 after we have this meeting and start to work together on this collaborating. We've also launched another initiative. 1075 01:51:26,515 --> 01:51:28,945 again, as you guys have heard, capacity is a challenge. 1076 01:51:30,595 --> 01:51:30,595 we just need more of it and we need more foster home beds. 1077 01:51:35,425 --> 01:51:39,310 that's one of the things we've been focused on is keeping siblings together. Too often, we just don't have the number of beds we need to keep our siblings together. 1078 01:51:43,495 --> 01:51:43,495 a few months ago, we launched our sibling bond campaign. 1079 01:51:47,575 --> 01:51:47,575 what that is is we have 10 sponsor directors and we 1080 01:51:51,730 --> 01:51:53,470 asked them to submit a sibling group that is currently separated that we want to get back together. 1081 01:51:56,200 --> 01:51:58,735 we bring all of our providers together, and we present those sibling groups. 1082 01:52:00,625 --> 01:52:00,625 we ask them to think about capacity that we don't have today, 1083 01:52:04,810 --> 01:52:06,610 but we'll have very soon. That meaning maybe some upcoming discharges that will create 1084 01:52:09,670 --> 01:52:09,670 an opening or families they have that are very close to being licensed. 1085 01:52:14,395 --> 01:52:18,115 again, capacity that we don't have access to today, but we'll have very soon. I'm super excited to say that we've had, 1086 01:52:21,790 --> 01:52:24,895 I believe four meetings because we do these every month. We've had four meetings and out of the four meetings, 1087 01:52:27,820 --> 01:52:27,820 three of them, we've been get siblings that are separated back together. 1088 01:52:31,860 --> 01:52:31,860 that's huge to be able to say that. 1089 01:52:35,875 --> 01:52:38,170 I think the other thing it's done is created that culture of our providers being really diligent 1090 01:52:40,330 --> 01:52:40,330 and just thinking about how do we expand our beds or as we engage families, 1091 01:52:44,400 --> 01:52:46,350 how do we really just communicate the need to increase the number of siblings we're taking. 1092 01:52:50,350 --> 01:52:53,050 I've asked our providers to take that tape measure, double measure, make sure is that room big enough for more than one child. 1093 01:52:56,620 --> 01:52:59,050 I really let families know this is a huge need, and we're starting to see again some movement there moving the needle on that as well. 1094 01:53:04,660 --> 01:53:04,660 those are a few of the campaigns that we have, initiatives we have. 1095 01:53:08,860 --> 01:53:08,860 I think on the next slide, the next slide is wrapping up. 1096 01:53:12,940 --> 01:53:15,340 as I close, I just want to say this. The opportunities working in a community based care model are significant. It's not easy. 1097 01:53:21,295 --> 01:53:23,125 there's a lot of challenges, but that's why it's called community based care because we're not in this alone. 1098 01:53:26,140 --> 01:53:28,795 it's not empower based care rather it's the community. We just need each and everyone to come together, 1099 01:53:31,690 --> 01:53:33,745 help us figure out solutions. I think again, what's unique is if we find something's not working, 1100 01:53:37,855 --> 01:53:40,165 let's go back to drawing board and do something different. I just appreciate all the community support 1101 01:53:42,370 --> 01:53:45,070 we have and their willingness to work alongside us on this. I'll pause there and open for questions and see I could have went for two hours, 1102 01:53:48,910 --> 01:53:52,710 but I did my best to ring that in. >> I'm sorry, your name's not written on here. What is your name again? 1103 01:53:56,590 --> 01:53:59,365 >> randy neff, n-e-f-f. >> thank you. 1104 01:54:00,925 --> 01:54:00,925 >> yes, sir. 1105 01:54:05,910 --> 01:54:05,910 >> no question. That was an excellent presentation. 1106 01:54:10,765 --> 01:54:13,690 in focusing on the siblings, I don't think we talk enough about that, 1107 01:54:16,510 --> 01:54:16,510 but I'm so glad that you mentioned that and that is partly what you're doing, 1108 01:54:22,075 --> 01:54:25,450 very collaborative approach again, keeping children together and siblings together when you can. 1109 01:54:28,765 --> 01:54:30,925 I do have a question about the data. I noticed april was zero. If you go back. 1110 01:54:35,635 --> 01:54:39,520 >> let's go back to the slide. >> go back to your slides. It's the one on the out of children without placement. 1111 01:54:48,000 --> 01:54:48,000 I think it's that one. 1112 01:54:53,400 --> 01:54:55,990 do you know why it's zero? >> I'm looking. 1113 01:54:57,490 --> 01:55:01,440 >> april 2024. >> I don't know. I don't want to say that's accurate. 1114 01:55:04,390 --> 01:55:04,390 that can be an error. I'm going to say probably it's an error. 1115 01:55:10,030 --> 01:55:12,250 >> was it a zero? >> may be when I emailed the slide deck because I'd be surprised. 1116 01:55:17,890 --> 01:55:19,510 but I'm going to suspect it's an error, but I need to double check that make sure. 1117 01:55:22,375 --> 01:55:22,375 I do know we have actually had lots of streaks of no sscc supervision and no cwap. 1118 01:55:29,365 --> 01:55:30,610 we put together streaks, but I'm not going to say that's accurate. 1119 01:55:34,120 --> 01:55:36,595 >> it could be. It just stood out, so I was just wondering. 1120 01:55:40,020 --> 01:55:42,115 >> I'm glad you caught that. >> thank you so much. I don't have any other questions. 1121 01:55:45,340 --> 01:55:49,270 are there any other questions? Great presentation. >> thank you so much. I appreciate it. 1122 01:55:50,380 --> 01:55:50,380 appreciate you guys having me. Thank you. 1123 01:56:01,110 --> 01:56:01,110 >> I think we're going to have kristin harris 1124 01:56:06,460 --> 01:56:06,460 back to talk about transition age youth. Thank you. 1125 01:56:13,470 --> 01:56:15,790 >> good morning again. >> thank you. 1126 01:56:19,860 --> 01:56:22,930 >> again, my name is kristin harris. I am the director over transitional living services here at state office, 1127 01:56:26,920 --> 01:56:28,570 as I stated earlier, one of a couple of divisions that I work with. 1128 01:56:32,305 --> 01:56:32,305 I just want to say that working with our youth is one of my favorite things. 1129 01:56:38,215 --> 01:56:40,750 when you meet with them individually, they're just so inspiring and so resilient. 1130 01:56:43,795 --> 01:56:43,795 I think that I'm just very gracious to be here today to talk about transition age youth, 1131 01:56:50,605 --> 01:56:52,510 how we're working with them. Where maybe some of our deficits are where we need to continue to focus, 1132 01:56:57,340 --> 01:56:57,340 and here if you all have any ideas or answer any questions you might have. 1133 01:57:02,290 --> 01:57:04,060 thank you for having me. This presentation, I will warn you, 1134 01:57:06,925 --> 01:57:09,325 it is very data heavy. But data tells a story. 1135 01:57:12,145 --> 01:57:15,040 I'm going to be walking you through the data, sharing information with you and feel free to just 1136 01:57:17,890 --> 01:57:21,580 ask questions along the way because it is data heavy. This first slide here, 1137 01:57:24,970 --> 01:57:24,970 this shows you the trend of the population of our 14+ youth in care since 2018. 1138 01:57:33,115 --> 01:57:33,115 we talked earlier and I know that you all have been updated probably many times about how 1139 01:57:38,440 --> 01:57:41,440 the population of children in youth in foster care has been decreasing significantly over the past several years. 1140 01:57:45,610 --> 01:57:49,030 in 2018, in that year, we had about 30,000 children in foster care, 1141 01:57:51,880 --> 01:57:53,920 and in 2024, as you'll recall, just earlier today, we talked about how we're just over 16,000. 1142 01:57:59,035 --> 01:58:02,560 our fiscal year has ended. We don't have those final numbers, but we were 16,100 and something as of july 31. 1143 01:58:07,915 --> 01:58:07,915 but you'll see that the trend for our transition age youth, 1144 01:58:12,115 --> 01:58:14,425 and when I use the term transition age youth, I'm talking specifically about any youth who's in foster care who's 14 or older. 1145 01:58:19,645 --> 01:58:19,645 the trend has been that even as the total population has decreased, 1146 01:58:25,750 --> 01:58:25,750 the percentage of children of youth over the age of 14 has continued to increase. 1147 01:58:32,035 --> 01:58:35,020 as of fiscal year 2024 about 22.3% of all of the children in youth and care were age 14 or older. 1148 01:58:42,420 --> 01:58:42,420 you'll also see this slide demonstrates where our 14 plus population was residing. 1149 01:58:49,795 --> 01:58:49,795 we like to look at this information because it gives us a depiction of, 1150 01:58:54,295 --> 01:58:57,340 well, first of all, are they living in the least restrictive setting, or are they in more restrictive settings? 1151 01:58:59,185 --> 01:59:01,600 if they happen to be in more restrictive settings, that may give us some idea of what their needs are. 1152 01:59:05,580 --> 01:59:05,580 in 2018, 2018 is noted by the blue, 1153 01:59:10,345 --> 01:59:13,465 and 2024 is the yellow. In 2018, you'll see that there were 1154 01:59:16,405 --> 01:59:16,405 significantly more 14 plus youth who were 1155 01:59:20,500 --> 01:59:20,500 residing in a non relative foster home or a kinship placement. 1156 01:59:24,895 --> 01:59:28,780 then there also were some residing more in emergency shelters and residential treatment facilities. 1157 01:59:32,965 --> 01:59:36,490 this basically tells us that as those numbers have decreased for the less restrictive placement, 1158 01:59:39,550 --> 01:59:43,480 then we see the numbers increasing for the more restrictive placements. Our basic childcare went up by 4%. 1159 01:59:46,975 --> 01:59:49,945 those are congregate care settings. Mostly, the youth placed in those settings do have more basic level needs, 1160 01:59:54,280 --> 01:59:57,475 but it is congregate care, so it's not family like. Then in our other foster care and 1161 01:59:59,620 --> 02:00:02,980 our other substitute care settings there on the far right. Those have increased pretty significantly by 5% and 3% respectively. 1162 02:00:08,680 --> 02:00:10,480 >> those are capturing. It's a catch-all for our placement. 1163 02:00:13,150 --> 02:00:13,150 it's capturing children and youth who are in a psychiatric setting, 1164 02:00:18,295 --> 02:00:18,295 children and youth who are in texas juvenile justice department, 1165 02:00:22,960 --> 02:00:26,935 are missing or runaway youth are captured in those two settings, and so psychiatric hospitalization. 1166 02:00:29,770 --> 02:00:32,950 generally, those are higher acuity youth. This slide again, just really demonstrates that as the years have gone by, again, 1167 02:00:38,935 --> 02:00:38,935 our transition age youth population is increasing percentage-wise, 1168 02:00:44,435 --> 02:00:44,435 but it's all they're also generally having higher acuity needs. 1169 02:00:49,755 --> 02:00:49,755 >> I do have a question on the other foster care, 1170 02:00:53,775 --> 02:00:57,485 would that include treatment foster care? What is included in other foster care? 1171 02:01:00,610 --> 02:01:00,610 >> other foster care is the texas juvenile justice department facilities and hospitals. 1172 02:01:07,770 --> 02:01:07,770 your rtc settings or your treatment settings. 1173 02:01:13,440 --> 02:01:16,220 >> thank you. >> this slide also shows the way in which our transition-aged youth have exited care. 1174 02:01:22,665 --> 02:01:25,590 you'll see that a larger percentage of our 14+ population are exiting care by way of aging out at the age of 18. 1175 02:01:30,755 --> 02:01:33,340 that's the blue line on the top. You'll also see that there are slightly fewer youth who are leaving 1176 02:01:38,230 --> 02:01:38,230 custody of dfps because the custody is transferred to a relative. 1177 02:01:42,805 --> 02:01:44,305 that's the red line, and slightly fewer who returned home to their parents. 1178 02:01:49,345 --> 02:01:53,080 we track this information because we do want to see the trend in population of the youth who are aging out of care. 1179 02:01:57,250 --> 02:02:00,580 but it's also interesting to see are these youth able to be returned home to less restrictive settings, 1180 02:02:03,925 --> 02:02:05,950 and are they exiting that way, or are they lingering in foster care longer. 1181 02:02:08,950 --> 02:02:11,320 >> kristin, can I interrupt you for just a second? I think this is a good time to highlight that we 1182 02:02:15,160 --> 02:02:15,160 talk about changes to the population of children in foster care, 1183 02:02:19,180 --> 02:02:19,180 and those changes skew the level of need of children is what we're seeing, 1184 02:02:26,890 --> 02:02:29,380 and we're seeing that across the foster care system. A child who is removed today into foster care, 1185 02:02:32,890 --> 02:02:36,790 I can just anecdotally tell you, has more serious needs, whether they're two or 10 or 15, 1186 02:02:40,270 --> 02:02:42,910 than they did five years ago. That is a transition that has happened in the system as we ensure that we 1187 02:02:47,980 --> 02:02:47,980 are only removing kids who absolutely need to be in foster care. 1188 02:02:53,275 --> 02:02:56,320 but it does impact these numbers. I just think it's really important to keep the context in mind. 1189 02:02:59,020 --> 02:02:59,020 I think about this a lot with kinship to where we cannot just compare 2018 to 1190 02:03:07,210 --> 02:03:07,210 2024 because the makeup of the population and 1191 02:03:11,830 --> 02:03:11,830 the needs of that population has changed so very much over the years, 1192 02:03:17,260 --> 02:03:21,130 and that does not in any way mean that we should accept that that blue line is increasing because that's the opposite outcome that we want. 1193 02:03:25,315 --> 02:03:25,315 it means that we need to hyper focus on additional services 1194 02:03:30,130 --> 02:03:30,130 and supports to help those youth get the treatment they need, 1195 02:03:35,380 --> 02:03:38,230 whatever that need is, it's not always a treatment need, whatever the need is to ensure that they are achieving permanency before they age out, 1196 02:03:43,240 --> 02:03:43,240 or if they absolutely must age out to ensure that we are equipping them to be adults. 1197 02:03:48,265 --> 02:03:48,265 >> absolutely. Keeping that in mind, 1198 02:03:52,315 --> 02:03:55,210 we're going to move to talking about the services and supports that are available to our transition-aged youth. 1199 02:03:58,525 --> 02:04:00,880 again, we're also going to talk about some of the gaps and things that we know that we need to work on. 1200 02:04:05,220 --> 02:04:05,220 this is a list of the services that transition-age youth are generally provided. 1201 02:04:11,830 --> 02:04:15,730 up at the top, it talks about how we have specialized staff at both the department agency level and also at the ssccs in our community-based care areas, 1202 02:04:23,515 --> 02:04:26,740 who really serve as the subject matter experts for all things related to transitional living services. 1203 02:04:31,210 --> 02:04:34,795 all of our youth have a case worker who's working their legal case and working with 1204 02:04:37,360 --> 02:04:41,170 their parents and working with their support system in order to identify the best form of permanency 1205 02:04:45,900 --> 02:04:45,900 for them and urgently work towards that permanency plan. 1206 02:04:51,000 --> 02:04:54,630 but they also have a subject matter expert in the legacy areas, we refer to them as pal staff, 1207 02:04:56,430 --> 02:04:58,685 preparation for adult living. These are really our people who are 1208 02:05:01,450 --> 02:05:04,870 the experts in knowing the services that are available to our transition-aged youth and making sure that 1209 02:05:08,440 --> 02:05:08,440 those services are adequately executed for the individual youth on their caseload. 1210 02:05:13,885 --> 02:05:16,150 I'm going to run through these and just give you a very brief overview of what the service is. 1211 02:05:19,480 --> 02:05:23,125 first, you'll see we have the life skills assessment. This is an assessment that is done with youth beginning when they turn 14. 1212 02:05:29,185 --> 02:05:29,185 they have a pre-assessment that just gauges where they're at in terms 1213 02:05:33,640 --> 02:05:33,640 of their ability to respond independently to things. 1214 02:05:38,620 --> 02:05:38,620 it might gauge their ability on their understanding of financial management, 1215 02:05:43,510 --> 02:05:43,510 their understanding of obtaining housing and signing leases and taking out loans, 1216 02:05:53,260 --> 02:05:57,130 those things, as well as your daily life skills of cooking, cleaning, all of that stuff. 1217 02:05:58,960 --> 02:06:02,020 they're given a pre-assessment beginning at age 14. They're also given a post assessment after they 1218 02:06:04,780 --> 02:06:07,570 complete their life skills training classes, which mr. Neff spoke briefly about, 1219 02:06:11,080 --> 02:06:13,570 our life skills training classes, our classes for youth, 1220 02:06:16,180 --> 02:06:20,005 with youth, with hands-on discussions about all of the things that they need to know in order to be a successful adult. 1221 02:06:24,370 --> 02:06:27,610 they complete a series of classes that addresses six core competencies in the area of independent living. 1222 02:06:31,825 --> 02:06:34,150 then after they complete those classes, they also take a post assessment to see what did they learn from those classes, 1223 02:06:39,985 --> 02:06:43,480 and where do we still need to help them to move the needle further for their ability to be a successful independent adult? 1224 02:06:47,635 --> 02:06:47,635 we also have transition and financial support services. 1225 02:06:51,745 --> 02:06:53,530 this is a contracted service. We have contracted providers in every region across the state. 1226 02:06:58,285 --> 02:07:01,990 mr. Neff mentioned one, he mentioned track. Track is our provider in the dallas-fort worth area. 1227 02:07:05,515 --> 02:07:05,515 these contracted providers they provide case management services. 1228 02:07:10,555 --> 02:07:10,555 they can provide for youth who are preparing to age out of foster care, 1229 02:07:16,105 --> 02:07:19,600 but largely their case loads are for youth who have already left foster care and continue to need some case management services. 1230 02:07:24,715 --> 02:07:28,495 they also have financial support services through them. If a youth is needing some funds in order to set themselves up in an apartment, 1231 02:07:35,335 --> 02:07:38,365 or if they need groceries to be paid for, there's some assistance for them through that. 1232 02:07:40,990 --> 02:07:44,230 the aftercare room and board financial assistance is through the transition and financial support services, 1233 02:07:47,410 --> 02:07:47,410 and it's up to $3,000 that they can receive, 1234 02:07:52,825 --> 02:07:54,130 and it's provided in $500 increments so just to give you an overview on the financial assistance. 1235 02:08:01,135 --> 02:08:04,165 then there's also the transitional living allowance, which youth access through their pal worker. 1236 02:08:07,600 --> 02:08:07,600 the transitional living allowance is up to $1,000 to assist a youth or 1237 02:08:13,120 --> 02:08:15,970 young adult with whatever they might need in order to successfully transition out of foster care. 1238 02:08:19,615 --> 02:08:22,180 then we have a lot of events. I know mr. Belsef had spoken on some that he's been engaged with and involved with. 1239 02:08:28,540 --> 02:08:28,540 we have our statewide team conference that has occurred the last several years at ut, 1240 02:08:33,640 --> 02:08:37,630 and timothy has been amazing to collaborate with because he and his team pull off such an amazing event for our teens. 1241 02:08:42,685 --> 02:08:42,685 but all of these events that are listed lower on this slide are intended 1242 02:08:47,830 --> 02:08:47,830 to provide youth with a forum to come together as a collective. 1243 02:08:53,920 --> 02:08:53,920 it's really important that our young people feel that they're not alone and 1244 02:08:59,080 --> 02:08:59,080 to come in community with other youth who are experiencing similar things. 1245 02:09:04,195 --> 02:09:07,210 also, while they're there to really give them some of those extra educational tidbits that they 1246 02:09:10,120 --> 02:09:10,120 need in order to successfully transition out of foster care. 1247 02:09:14,680 --> 02:09:17,375 we do hold several statewide events. We also work with and support our regional teams and 1248 02:09:22,560 --> 02:09:26,025 our sscc teams so that they can host similar events on a smaller scale for youth in their own communities. 1249 02:09:34,560 --> 02:09:34,560 then this just gives an overview of some other things that we're really 1250 02:09:40,150 --> 02:09:40,150 focused on helping youth who are transition-aged youth with. 1251 02:09:45,100 --> 02:09:45,100 we know that obtaining personal documents for youth in foster care can be a challenge. 1252 02:09:52,180 --> 02:09:55,990 when I mean personal documents, I mean like their birth certificate, their social security card, 1253 02:09:57,790 --> 02:10:00,430 and their state id or driver's license. We know that that can be difficult. 1254 02:10:02,110 --> 02:10:04,090 we also know that, as they move, sometimes things get lost. 1255 02:10:06,505 --> 02:10:06,505 our pal staff and our sscc equivalent staff work with 1256 02:10:12,220 --> 02:10:12,220 the caseworker in their areas in order to help obtain those documents. 1257 02:10:19,255 --> 02:10:22,510 at state office, my team helps with ordering birth certificates for every youth in care who's over the age of 14. 1258 02:10:26,950 --> 02:10:30,610 we do those in batches, and that's just one way that we help to make sure that they have their birth certificate, 1259 02:10:32,725 --> 02:10:35,440 because you really have to have that in order to get the social security card or the state id. 1260 02:10:39,100 --> 02:10:42,730 that's a good start, and then the regional staff work with the caseworker again to get the other documents as well. 1261 02:10:46,210 --> 02:10:50,020 the state office team also assists by conducting annual credit reports for all youth who are over the age of 14. 1262 02:10:55,105 --> 02:10:55,105 we know that our youth sometimes are targeted for identity fraud, identity theft. 1263 02:11:03,415 --> 02:11:07,105 we just want to keep a close eye on that because we want to make sure that, especially as they're transitioning out of care, 1264 02:11:09,805 --> 02:11:09,805 bad credit that was not something that they did, 1265 02:11:14,725 --> 02:11:16,930 that that's not held against them. We run these annual credit reports, 1266 02:11:19,000 --> 02:11:21,175 we provide them to the regions. If there are any concerns or discrepancies that are noted, 1267 02:11:25,825 --> 02:11:29,425 then we work with the credit bureaus to help get that cleared up. We also work with the regional teams 1268 02:11:33,040 --> 02:11:33,040 to ensure that they're engaging youth employment readiness activities. 1269 02:11:38,110 --> 02:11:41,620 we have a partnership with the texas workforce commission. We work with our local areas to make sure that 1270 02:11:44,620 --> 02:11:47,695 they have partnerships with their local workforce boards, and our regional teams are really great at coming up 1271 02:11:52,390 --> 02:11:52,390 with activities to help youth with interviewing skills, 1272 02:11:56,860 --> 02:11:56,860 to get them what they need in order to successfully apply for or interview for a job. 1273 02:12:04,315 --> 02:12:04,315 I know a lot of regions do clothing drive so that youth can go to 1274 02:12:09,790 --> 02:12:09,790 a clothing event and leave with an outfit that's appropriate for an interview. 1275 02:12:16,090 --> 02:12:18,040 suits and ties are nice, slacks and dresses, that sort of thing. 1276 02:12:21,220 --> 02:12:24,820 then another service that we provide, and I'm sure that all are aware of it is extended foster care 1277 02:12:27,760 --> 02:12:31,405 for youth who are over the age of 18; they can elect to, 1278 02:12:33,130 --> 02:12:35,260 it's a voluntary program. But they can elect to remain in paid placement beginning at age 18, 1279 02:12:41,140 --> 02:12:43,480 if they're still in school, if they're 18 and they're still in high school or working towards a ged, 1280 02:12:48,625 --> 02:12:51,070 or if they're in higher education, maybe they're in vocational school or in college, 1281 02:12:55,210 --> 02:12:58,735 but they want to stay in their paid placement they can do that. They also, over age 18, 1282 02:13:00,760 --> 02:13:00,760 can remain in extended foster care if they're working at least 80 hours a month or 1283 02:13:07,210 --> 02:13:10,810 working towards an independent activity that will help them to gain employment in some way. 1284 02:13:14,890 --> 02:13:17,425 when they hit 20 years old, they can stay until they're 21 if they're 1285 02:13:20,080 --> 02:13:20,080 still in high school or working towards their ged. 1286 02:13:24,115 --> 02:13:27,415 then we also have return to care. Sometimes we have youth who feel like they really are ready to be independent. 1287 02:13:32,650 --> 02:13:32,650 a lot of times, they're just done with being in foster care, 1288 02:13:37,150 --> 02:13:39,670 but there is a return to care option. We also work on homelessness prevention planning. 1289 02:13:42,985 --> 02:13:46,780 I have a youth housing specialist on my team as state office who is very familiar with housing resources across the state, 1290 02:13:51,250 --> 02:13:55,045 and he works with the pal staff and the sscc equivalents. Then I know you're also aware of our post-secondary education support services, 1291 02:14:00,145 --> 02:14:00,145 which includes our tuition and fee waiver and our education and training 1292 02:14:04,540 --> 02:14:04,540 voucher for youth to provide them with some additional financial assistance. 1293 02:14:10,530 --> 02:14:13,015 >> excuse me before you move on. I want to thank you so much for all the work you'll are doing and all the services and 1294 02:14:17,380 --> 02:14:19,150 resources that are out there for these students that are going out, especially for education, 1295 02:14:22,480 --> 02:14:25,300 and I never thought about credit report, that annual report that you do with them, 1296 02:14:28,825 --> 02:14:30,820 because you just never know, like you said, but I want to thank you for all these resources that are 1297 02:14:33,910 --> 02:14:37,525 very useful for these young adults going out. Thank you and thank you to your team. 1298 02:14:39,415 --> 02:14:42,280 >> absolutely. They're so important. Thank you. This just gives a quick snapshot. 1299 02:14:46,825 --> 02:14:46,825 four out of 10 youth who exited foster care aged out, 1300 02:14:51,745 --> 02:14:51,745 and about 25% of young adults age 18 opted to participate in extended foster care. 1301 02:15:00,160 --> 02:15:02,350 now I'm told I only have a few minutes, and I really want to get through this. 1302 02:15:04,855 --> 02:15:07,480 extended foster care. This slide really depicts all of the hard work that's been going on 1303 02:15:14,500 --> 02:15:14,500 across the state to really ensure that youth understand what extended foster care is. 1304 02:15:22,135 --> 02:15:24,880 we're not trying to micromanage their lives. We really want them to see extended foster care as an added optional support for them. 1305 02:15:31,390 --> 02:15:33,370 you'll see that in 2020, 655 youth opted to enroll in extended foster care, 1306 02:15:39,025 --> 02:15:41,950 and then we had a peak in 2021, but then it started to decline, 1307 02:15:43,795 --> 02:15:43,795 which you would maybe expect that, 1308 02:15:49,045 --> 02:15:49,045 because the total number of youth in care is declining. 1309 02:15:53,110 --> 02:15:55,030 but then you see this increase, and that's largely because we realized that we needed to remarket extended foster care, 1310 02:16:01,330 --> 02:16:04,990 and particularly our supervised independent living program. Because young people don't necessarily understand that 1311 02:16:08,440 --> 02:16:11,695 supervised independent living is not actually supervised. They're not being watched 24/7. 1312 02:16:13,750 --> 02:16:13,750 there's not somebody there watching them and everything that they do. 1313 02:16:19,060 --> 02:16:19,060 there's not an on-campus or on-site support person there 24/7, 1314 02:16:24,970 --> 02:16:28,630 but there is a person who is a resource for them, and they still have their caseworker who's working with them to make 1315 02:16:33,295 --> 02:16:35,740 sure that anything that they need is addressed when they're in a supervised independent living program. 1316 02:16:38,665 --> 02:16:38,665 I'm happy to see that youth are taking advantage of extended foster care. 1317 02:16:45,180 --> 02:16:48,790 educational outcomes are next. When measuring successes with the general population, 1318 02:16:53,605 --> 02:16:57,010 we generally look at educational outcomes. This educational data is pretty important, 1319 02:17:00,190 --> 02:17:03,670 and we realize that we still have work to do in this area. You'll see on the left that youth who graduated from high school, 1320 02:17:09,610 --> 02:17:12,940 this is youth who graduated from high school in the same fiscal year as their 18th birthday. 1321 02:17:16,280 --> 02:17:18,900 we're trending in the right direction for that. We do have more youth who are graduating timely. 1322 02:17:22,020 --> 02:17:24,630 the right that you'll see youth enrolled in higher education following the fiscal year of their 18th birthday. 1323 02:17:28,995 --> 02:17:31,560 we had a decline in 2020, but again, we're starting to trend in the right direction. 1324 02:17:34,340 --> 02:17:34,340 we really are working to try and make sure that youth are able to graduate from 1325 02:17:38,440 --> 02:17:38,440 high school timely so that they can move on to other things. 1326 02:17:47,340 --> 02:17:50,890 >> national youth and transition. This is a data collection system. 1327 02:17:54,055 --> 02:17:57,250 we report to the federal government on this. The way that it works is that youth who are in foster care are surveyed when they're 17. 1328 02:18:05,005 --> 02:18:05,005 then a subset of that group of youth that were surveyed at 1329 02:18:09,520 --> 02:18:09,520 age 17 are surveyed again at age 19 and again at age 21. 1330 02:18:15,880 --> 02:18:18,655 this data comes from that data, which, again, we do report it back to the federal government, 1331 02:18:21,790 --> 02:18:25,150 and the government does use it to inform our chafee grants, which acting commissioner o'neill mentioned earlier. 1332 02:18:30,175 --> 02:18:30,175 what we're seeing in texas fiscal year '20 through 2024 is in the yellow, 1333 02:18:39,040 --> 02:18:39,040 and what we're seeing in texas is that we're doing slightly better in terms 1334 02:18:46,180 --> 02:18:47,980 of full-time employment for our 19-year-olds and slightly better also for our part-time employment. 1335 02:18:53,830 --> 02:18:53,830 but high school graduation and current employment in 1336 02:18:58,000 --> 02:18:58,000 an educational program has remained stagnant. 1337 02:19:02,905 --> 02:19:02,905 then on the right is the outcomes for the 21-year-olds. 1338 02:19:08,485 --> 02:19:08,485 again, we're doing a little bit better in all of those areas, 1339 02:19:13,150 --> 02:19:13,150 but we would like to see those numbers continue to improve. 1340 02:19:20,490 --> 02:19:20,490 >> may I ask on the current enrollment in education program? 1341 02:19:25,600 --> 02:19:25,600 is this high school and also college or vocational certification that you're measuring? 1342 02:19:34,075 --> 02:19:34,075 >> yes. The top one is your high school diploma or your ged. 1343 02:19:38,680 --> 02:19:40,495 then the bottom one is, are they currently enrolled in any educational program? 1344 02:19:43,810 --> 02:19:47,530 if they didn't finish high school, are they still enrolled in high school? If they did complete high school, 1345 02:19:49,195 --> 02:19:49,195 have they moved on to either a vocational program or a college? 1346 02:19:53,635 --> 02:19:57,300 >> thank you. >> then this is using the nytd data 1347 02:20:01,435 --> 02:20:01,435 and looking at the national versus the texas comparison, 1348 02:20:06,520 --> 02:20:07,795 texas is in yellow, national is in blue. 1349 02:20:10,675 --> 02:20:13,330 you'll see that overall, our youth are slightly behind the national trends in all of these areas. 1350 02:20:19,310 --> 02:20:19,310 what we're doing to address this is we have education specialists, 1351 02:20:25,335 --> 02:20:28,785 we have one at state office, and we have multiple throughout the state. They've really partnered with our k through 12 school districts. 1352 02:20:33,975 --> 02:20:33,975 they hold educational consortiums to address things that are 1353 02:20:38,280 --> 02:20:38,280 going on with youth who are in dfps custody and also things 1354 02:20:42,570 --> 02:20:42,570 that we might not be aware of as an agency that the k through 12 system sees 1355 02:20:48,250 --> 02:20:48,250 as trends and patterns for them and have a meeting of the mind with these things. 1356 02:20:54,250 --> 02:20:57,460 they also liaison with staff and we'll talk to staff specifically about youth who are struggling in school. 1357 02:21:01,060 --> 02:21:04,255 they're resource, they can attend rd meetings. They can contact the school if there are concerns that maybe a caseworker 1358 02:21:08,470 --> 02:21:08,470 doesn't know enough about the educational system to really address, 1359 02:21:13,165 --> 02:21:13,165 but they're really a resource for them the caseworkers. 1360 02:21:18,625 --> 02:21:21,550 also, recently, our education specialists have been working with our data team to really drill 1361 02:21:24,220 --> 02:21:24,220 down the youth who are should be nearing graduation, 1362 02:21:29,875 --> 02:21:29,875 where are they at in their education and how can we target approaches for youth who are 1363 02:21:34,960 --> 02:21:37,840 struggling so that we can address those struggles earlier on and help get them to graduation. 1364 02:21:43,060 --> 02:21:43,060 then also, again, we're collaborating with our extended foster care programs, our sills, 1365 02:21:49,480 --> 02:21:49,480 because we know that they continue to provide these important supports 1366 02:21:54,250 --> 02:21:54,250 for youth to move them along in their education and on their independent journey. 1367 02:21:59,305 --> 02:21:59,305 we're including them in conversations about education as well. 1368 02:22:05,010 --> 02:22:05,010 this slide shows the nytd data when comparing those in 1369 02:22:09,250 --> 02:22:13,045 extended foster care to those who are not in extended foster care. This really just reiterate some of what I've been saying. 1370 02:22:16,495 --> 02:22:19,675 you'll see that the youth who are in extended foster care are faring better in terms of high school graduation or 1371 02:22:23,650 --> 02:22:23,650 ged completion and also in current enrollment or attendance in education as a whole. 1372 02:22:34,590 --> 02:22:34,590 this is a chart that shows financial support for youth and higher education. 1373 02:22:42,925 --> 02:22:46,555 this is utilization of our tuition and fee waivers. On the left, you'll see the utilization for 1374 02:22:48,790 --> 02:22:48,790 the adopted students who are utilizing the tuition and fee waiver. 1375 02:22:53,140 --> 02:22:53,140 on the right, you'll see the utilization for former foster youth. 1376 02:22:59,140 --> 02:22:59,140 we recognize in looking at this that for whatever reason, 1377 02:23:05,710 --> 02:23:08,005 and we're not sure of the reasons yet. But for whatever reason, 1378 02:23:09,775 --> 02:23:12,835 the tuition and fee waiver usage has declined, and we really plan to dig into that 1379 02:23:15,040 --> 02:23:15,040 more because we feel like this is an area where we need to focus. 1380 02:23:21,600 --> 02:23:21,600 >> these waivers, are these just state schools or who participates in tuition waivers? 1381 02:23:27,070 --> 02:23:27,070 >> tuition and fee waivers are available to youth to utilize at a state-supported school, 1382 02:23:33,235 --> 02:23:36,430 technical college or university. >> thank you. >> you're welcome. This is a visual of 1383 02:23:39,400 --> 02:23:43,135 the chafee deductions that we've seen since fiscal year 2022. You can see that as stated earlier today, 1384 02:23:45,775 --> 02:23:47,980 it is pretty significant. I will say, and I have so much appreciated the support of our executive staff, 1385 02:23:54,430 --> 02:23:56,620 acting commissioner o'neill included because when we received our chafee allotments earlier, 1386 02:24:00,745 --> 02:24:00,745 it's been a couple of months now for fiscal year 2026, we panicked. 1387 02:24:07,470 --> 02:24:07,470 it really took a lot of communication and collaboration 1388 02:24:12,010 --> 02:24:15,820 from the entire agency to determine how to tackle this in a way where our youth will feel the least amount of effect from the reduced amounts. 1389 02:24:24,760 --> 02:24:27,475 we were able to re-allocate some funds. I will say that our contracted providers for 1390 02:24:29,830 --> 02:24:33,505 life skills training classes are seeing a bit of a reduction. They are training fewer youth because the overall population is decreasing. 1391 02:24:42,250 --> 02:24:45,670 but they also have overhead. They have to pay their trainers. They have to develop the materials. 1392 02:24:48,640 --> 02:24:52,000 they have to update materials when there are changes that are made either because of our policy or because of legislative requirements. 1393 02:24:55,990 --> 02:24:58,885 they do have a significant amount of overhead. We're working with them to support them in any way that we can. 1394 02:25:02,755 --> 02:25:06,340 we also as just a general plan, we do plan to reduce some of our statewide events. 1395 02:25:09,970 --> 02:25:11,500 we will still be having the ut conference because that is just a huge support for our youth. 1396 02:25:18,570 --> 02:25:18,570 we're not going to hold a statewide college conference this year. 1397 02:25:23,545 --> 02:25:27,040 the purpose of that really is because we know that our regions and sscc areas are holding similar events out in their local areas, 1398 02:25:32,620 --> 02:25:35,410 and because it's local to where the youth live, honestly, more youth can participate in those local events. 1399 02:25:38,665 --> 02:25:38,665 we felt like that was one area where we could cut back. 1400 02:25:42,715 --> 02:25:42,715 we're just going to continue to really monitor how things are 1401 02:25:47,530 --> 02:25:47,530 going with the providers who are experiencing cuts and make adjustments as needed. 1402 02:25:54,930 --> 02:25:54,930 this outlines our life skills training completion 1403 02:25:59,695 --> 02:26:03,595 for the population of youth who are aging out of care. I will say our target is at least 95 percent of youth who age out of 1404 02:26:08,590 --> 02:26:08,590 care should have completed life skills training before they leave care. 1405 02:26:13,990 --> 02:26:17,920 as you can see for fiscal year 2025, when the data is pulled, 1406 02:26:19,750 --> 02:26:21,430 we were at 93.7, and we do have some work to do in that area. 1407 02:26:24,625 --> 02:26:24,625 but we monitor this very closely and we work with our regional teams. 1408 02:26:29,470 --> 02:26:29,470 we send out what's called a hot list of youth who are about ready to leave, 1409 02:26:33,640 --> 02:26:36,385 and if they haven't completed life skills training, what can we do to support the regions to make sure that they get it done? 1410 02:26:40,435 --> 02:26:44,305 I will also say mr. Neffet had talked about working with the youth to meet them where they're at, 1411 02:26:49,555 --> 02:26:49,555 if they can't complete an in-person class for whatever reason, 1412 02:26:54,235 --> 02:26:56,590 do it on an individual basis. Our state office team recently updated our independent living study guide, 1413 02:27:00,880 --> 02:27:03,520 which does take the place of the in-person classes if a youth needs to do it independently. 1414 02:27:06,550 --> 02:27:10,390 they walk through those courses with the youth, so it's not done totally independently, 1415 02:27:12,835 --> 02:27:12,835 but we updated the guide so that it would be more current and provided that to staff 1416 02:27:19,105 --> 02:27:20,860 in both the sscc regions and in the legacy region so that they could utilize that with youth. 1417 02:27:26,530 --> 02:27:28,750 >> real quick. If I remember right the chafee formula that they have is not tied to inflation, is that correct? 1418 02:27:33,625 --> 02:27:34,825 >> no, it's not. >> it's still based on 1999 numbers? 1419 02:27:41,220 --> 02:27:45,010 >> I am not absolutely sure if it's tied to that. I think that's the f map, 1420 02:27:46,330 --> 02:27:49,210 and but if it is that, it's 96 numbers. [laughter] many of our title iv funds 1421 02:27:53,665 --> 02:27:53,665 are tied to that 1996 poverty level, which is problematic. 1422 02:27:58,540 --> 02:27:58,540 I am not totally sure if chafee falls into that category, but we can find out. 1423 02:28:03,040 --> 02:28:03,040 >> well, there it's '99 or '96, it's not tied. 1424 02:28:07,330 --> 02:28:07,330 every year, we're losing ground just from funding because of the inflation. 1425 02:28:11,835 --> 02:28:11,835 >> I think the really unfortunate thing about this formula is 1426 02:28:16,035 --> 02:28:16,035 that it's not based on the size of the youth in care. 1427 02:28:20,490 --> 02:28:20,490 it's based on the size of the population of children in care. 1428 02:28:25,690 --> 02:28:25,690 it's not exactly tracking with the makeup of texas youth, 1429 02:28:29,890 --> 02:28:29,890 and there's no consideration given to the needs or the individual circumstances. 1430 02:28:38,095 --> 02:28:38,095 what does the demographic look like in texas versus another state? 1431 02:28:42,625 --> 02:28:46,120 >> that's typical for the feds. Thank you. >> I will just add to there has been a lot of 1432 02:28:50,935 --> 02:28:53,620 conversation occurring at the national level about the chafee funds and the chafee allotments. 1433 02:28:56,785 --> 02:28:56,785 we were contacted by an organization recently that is 1434 02:29:02,110 --> 02:29:02,110 engaging in conversations with our federal government about the chafee allotments. 1435 02:29:07,720 --> 02:29:07,720 I feel like there are conversations occurring at the national level, 1436 02:29:12,205 --> 02:29:12,205 and we hopefully might see some changes in the way the allotment occurs. 1437 02:29:18,265 --> 02:29:20,785 we're going to be watching that closely as well. Just quickly, this slide here, 1438 02:29:23,440 --> 02:29:23,440 this does show you the number of youth who are accessing these services. 1439 02:29:29,890 --> 02:29:32,710 fiscal year 2022 is in blue, fiscal year 2023 is in yellow, 1440 02:29:35,110 --> 02:29:37,675 and fiscal year 2024 is in red. We are seeing a trend downwards in the number of youth accessing these services. 1441 02:29:42,550 --> 02:29:42,550 although we're not happy about the cuts with our funding, 1442 02:29:47,200 --> 02:29:47,200 this does show that fewer youth are accessing services. 1443 02:29:52,735 --> 02:29:55,660 >> I just want to clarify one thing on this slide, kristin, which I should have asked you about before right now, 1444 02:29:57,940 --> 02:30:01,135 the educational and vocational bars, that does not include youth who are accessing 1445 02:30:04,975 --> 02:30:04,975 the tuition waivers through the higher education coordinating board, is that correct? 1446 02:30:10,090 --> 02:30:11,095 >> that's correct. >> the educational and vocational funds here is speaking 1447 02:30:14,440 --> 02:30:18,370 specifically to the funds that we allocate to the regions to address if they need a computer because they're doing online coursework, 1448 02:30:27,925 --> 02:30:27,925 then those funds can be utilized for that or any other need like that. 1449 02:30:35,070 --> 02:30:35,070 just to summarize, overall, 1450 02:30:39,325 --> 02:30:39,325 we've seen a decrease in funds and we're working diligently to increase 1451 02:30:43,450 --> 02:30:43,450 our engagement with our youth at the most critical points in their case. 1452 02:30:49,540 --> 02:30:52,960 we talked about engaging with youth earlier on before graduation to make sure that they're on track to graduate, 1453 02:30:56,935 --> 02:30:56,935 engaging with them earlier on to discuss what are your housing needs? 1454 02:31:01,675 --> 02:31:03,460 let's get a plan down on paper because we don't want to reach the point where you're ready to leave care, 1455 02:31:06,700 --> 02:31:08,560 but you don't have anywhere to go. We're being very diligent about those things. 1456 02:31:12,235 --> 02:31:12,235 but we are seeing a decrease in funds while we're also 1457 02:31:16,930 --> 02:31:16,930 seeing an increase in the percentage of youth over the age of 14 who are in care. 1458 02:31:22,650 --> 02:31:22,650 we're working with our community partners, our sscc stakeholders. 1459 02:31:28,555 --> 02:31:31,150 we're paying close attention to the data, and we're using that to inform our strategic plan moving forward because we do recognize 1460 02:31:38,110 --> 02:31:41,800 that youth who have experienced foster care do have some unique struggles compared to their peers, 1461 02:31:46,570 --> 02:31:46,570 and so we just want to make sure that we're meeting their needs. 1462 02:31:51,070 --> 02:31:53,530 I'll take any questions. >> yes. Thank you for the presentation. 1463 02:31:55,480 --> 02:31:55,480 I wanted to let you get through everything before I ask questions. 1464 02:31:59,995 --> 02:32:02,065 I want to share real quick. I lived in foster care in 20 years ago at this point, 1465 02:32:06,565 --> 02:32:06,565 and I aged out of foster care 17 years ago. 1466 02:32:10,830 --> 02:32:13,150 when I learned about these things, these things put me on the right path, really. 1467 02:32:15,970 --> 02:32:19,960 it's one of the reasons, if not, the main reason why I'm sitting here today as a college graduate and doing all these things. 1468 02:32:22,660 --> 02:32:24,505 I know the resources are real. I know that they're impactful and I know that they're transformative. 1469 02:32:28,480 --> 02:32:30,850 but there are also things that as we started to talk about with inflation and things like that. 1470 02:32:33,175 --> 02:32:36,355 when I accessed the education training voucher in 2008, it was $5,000 a year. 1471 02:32:38,140 --> 02:32:38,140 in 2025, the maximum amount is still $5,000 a year. 1472 02:32:43,300 --> 02:32:46,840 $5,000 a year back then could pay for a lot. Today, doesn't really pay for much. 1473 02:32:48,880 --> 02:32:52,855 that being said, seeing some of the data here is actually concerning. Seeing that through the education training voucher like utilization, 1474 02:33:01,180 --> 02:33:02,620 seeing the numbers go down, I work with students all the time every semester at ut, 1475 02:33:06,670 --> 02:33:09,115 and the first thing we do is apply for etv. Sometimes they're not even eligible to get 1476 02:33:11,125 --> 02:33:11,125 even any award because of the way things are calculated now. 1477 02:33:15,220 --> 02:33:15,220 there's been a lot of changes that have happened over the years that have occurred, 1478 02:33:20,665 --> 02:33:22,180 sometimes at the federal level, sometimes at the state level or both that don't 1479 02:33:25,660 --> 02:33:25,660 factor in how these programs were intended to run, 1480 02:33:29,665 --> 02:33:29,665 and therefore leads to reduced support on the students' behalf. 1481 02:33:33,805 --> 02:33:37,630 it's something that really needs to be considered and examined closely. I'm happy to have students meet who are experiencing 1482 02:33:41,860 --> 02:33:41,860 this firsthand about why this is significant and why this is important. 1483 02:33:48,610 --> 02:33:52,360 the question, I just wanted to share that, but the question that I have for you is I've already heard one thing that dfps will have to 1484 02:33:54,940 --> 02:33:54,940 reduce as a result of the loss chafee funds to reduce one of the college conferences. 1485 02:34:02,320 --> 02:34:06,310 I know you all are working really diligently to find the funds to really minimize the impact to our population. 1486 02:34:10,795 --> 02:34:13,360 but what are some other things that are potentially looking to be cut as a result of the loss of these funds? 1487 02:34:17,260 --> 02:34:19,945 >> thank you for the question. It really was the pal life skills training classes. 1488 02:34:23,350 --> 02:34:24,460 again, we're working with the contracted providers to make sure that they're still able to 1489 02:34:27,850 --> 02:34:27,850 provide the same level of services to the youth that they're serving through those. 1490 02:34:33,400 --> 02:34:33,400 then also the reduction of the statewide college conference, 1491 02:34:38,440 --> 02:34:41,800 those were the two main things that we reduced. In addition to that, though, 1492 02:34:44,965 --> 02:34:44,965 the allocations that go to the regions for educational vocational services, 1493 02:34:51,820 --> 02:34:51,820 we reduced that pretty significantly. 1494 02:34:55,850 --> 02:34:59,835 we didn't feel comfortable doing it. I'm going to be honest, but we also know that youth are able 1495 02:35:03,540 --> 02:35:07,440 to reach out to their transition and financial support providers that is another contracted service that did not receive 1496 02:35:10,470 --> 02:35:10,470 cuts to tap into their financial resources. 1497 02:35:15,930 --> 02:35:15,930 >> we felt that that was an area where although we didn't love cutting, 1498 02:35:21,230 --> 02:35:23,960 it was an area where we could utilize the resources that were in place in other areas to help offset that. 1499 02:35:28,850 --> 02:35:28,850 then we also are making sure to work with our regions and 1500 02:35:33,650 --> 02:35:36,710 ssc areas to see what community supports they have available in their areas to meet those needs, 1501 02:35:40,385 --> 02:35:43,250 because a lot of times there are community nonprofit organizations that can also help to fill that gap. 1502 02:35:48,380 --> 02:35:48,380 I think it's really just a matter of working even more diligently than we 1503 02:35:54,080 --> 02:35:54,080 already are to identify community resources and explain to them what the need is, 1504 02:36:00,680 --> 02:36:00,680 and why we might be asking now for more funds than we have previously. 1505 02:36:06,155 --> 02:36:06,155 >> thank you, I have one more and I'll make this one quick, I promise. 1506 02:36:10,940 --> 02:36:10,940 one of the things I'm also seeing with students is that as you've presented, 1507 02:36:15,875 --> 02:36:15,875 the transitional living services team is one of my favorite groups of people at dfps, 1508 02:36:21,185 --> 02:36:23,405 I've loved working with them over the years. I loved working with them when I worked at cps, 1509 02:36:26,405 --> 02:36:29,165 and I still love working with them today. One of the things I'm seeing and I've seen this already with a number of students at ut, 1510 02:36:36,410 --> 02:36:36,410 there's people that are achieving permanence or even reunification, which is great. 1511 02:36:45,095 --> 02:36:45,095 however, they've been put on a path working with people starting at age 14, 1512 02:36:49,700 --> 02:36:52,400 working with a transitional living services worker, working with a power worker, 1513 02:36:53,765 --> 02:36:56,495 going through the life skills curriculum, training, and being assured that they're going to have all of these resources to help 1514 02:37:00,710 --> 02:37:00,710 them achieve social mobility once they've emancipated and gone on. 1515 02:37:05,195 --> 02:37:07,880 well, as it turns out, with the push for permanence, these folks are achieving permanence, and some of them, 1516 02:37:10,430 --> 02:37:12,335 a couple of my students, I'm thinking about, did so literally a couple of weeks before they turned 18. 1517 02:37:17,045 --> 02:37:19,235 as a result of that, the path that they were on no longer applied, 1518 02:37:22,070 --> 02:37:25,955 that all the resources that they were hoping to look forward to and access, they were no longer able to access these things. 1519 02:37:29,015 --> 02:37:29,015 I'm curious, and I understand there might not be an answer here right now, 1520 02:37:33,635 --> 02:37:33,635 but is this something that the agency could look at and see is there something 1521 02:37:37,880 --> 02:37:37,880 that we could do if if this is something that's impacting people, 1522 02:37:42,005 --> 02:37:45,725 because it really does cause a lot of stress, anxiety, and honestly just resentment from young people that have been told, yes, 1523 02:37:51,620 --> 02:37:51,620 you can go live in a supervised independent living arrangement on campus or you 1524 02:37:56,120 --> 02:37:56,120 can access the transitional living allowance or this side or the other, 1525 02:38:01,055 --> 02:38:03,065 but actually now you can't. I get it, nobody should have to choose between benefits 1526 02:38:05,210 --> 02:38:07,565 and having a family, but at the same time, I think that if we put people on a certain path, 1527 02:38:09,845 --> 02:38:13,600 we owe it to them to deliver on the promises we've made. >> thank you for that. I have heard of similar situations, 1528 02:38:18,290 --> 02:38:18,290 and I do agree, I think it merits further conversation to see what we can do, 1529 02:38:23,555 --> 02:38:26,015 because as things are set up now, in a case where they reached permanency, 1530 02:38:29,480 --> 02:38:31,760 sometimes just weeks before they turn 18, that does change what they're eligible for. 1531 02:38:35,045 --> 02:38:35,045 I would welcome additional conversation about that for sure. 1532 02:38:41,740 --> 02:38:41,740 >> I think we may need to do some exploration about what we have. 1533 02:38:46,715 --> 02:38:50,630 what, if anything, we have flexibility to change? It is a really good question, and I don't know how much flexibility we have so we'll do some research on that. 1534 02:39:00,250 --> 02:39:03,680 >> I just had a quick comment, and thank you for this, it's just so timely. 1535 02:39:05,315 --> 02:39:07,220 in el paso, we've been having a lot of conversations with concern anecdotally hearing that 1536 02:39:11,105 --> 02:39:14,750 adults or transition age youth are starting to hit the adult system and the justice system and we don't want that. 1537 02:39:19,025 --> 02:39:21,590 we're looking at everything we can to address this and understanding better how these programs work 1538 02:39:25,130 --> 02:39:28,040 and individuals may not be taking advantage of the will help us with trying to connect folks in a timely manner. 1539 02:39:31,385 --> 02:39:33,275 we appreciate that very much. Thank you. >> thank you. 1540 02:39:38,800 --> 02:39:41,990 >> thank you so much. Appreciate it. >> thank you. 1541 02:39:44,500 --> 02:39:44,500 >> we were talking about possibly taking a break, but before that, 1542 02:39:50,330 --> 02:39:54,050 we do have amy franks from the management consulting group who will come 1543 02:39:56,420 --> 02:39:59,585 out to present the commissioner's award of excellence. >> good morning. It is my honor to introduce to 1544 02:40:02,780 --> 02:40:06,185 you the recipients of the commissioner's award of excellence, an award that represents the highest level of recognition, 1545 02:40:09,815 --> 02:40:09,815 honoring individuals who exemplify dedication, excellence, 1546 02:40:14,360 --> 02:40:17,180 and an unwavering commitment to serving children, families, and communities across texas. 1547 02:40:19,845 --> 02:40:23,560 today, we celebrate those whose leadership, compassion, and perseverance inspire us all to do more, 1548 02:40:26,770 --> 02:40:30,130 to do better and to serve with greater purpose. It is a privilege to recognize 1549 02:40:32,590 --> 02:40:32,590 these two remarkable individuals in the extraordinary difference they make every day. 1550 02:40:38,180 --> 02:40:38,180 our first recipient is the honorable aurora martinez jones, 1551 02:40:43,310 --> 02:40:46,895 judge martinez jones oversees all travis county, cps cases as the presiding judge for the 126 district civil court. 1552 02:40:53,450 --> 02:40:53,450 her court is also responsible for hearing cases relating to juvenile clients, 1553 02:40:58,565 --> 02:41:02,180 and she oversees other specialized courts in the district. She consistently looks to partner with 1554 02:41:04,550 --> 02:41:07,580 community mentoring organizations to help support the emotional and mental needs of children and youth, 1555 02:41:11,120 --> 02:41:11,120 including piloting a career day initiative where organizations and individuals from 1556 02:41:16,910 --> 02:41:16,910 across sectors share personal career experiences with high school age youth. 1557 02:41:24,245 --> 02:41:24,245 judge martin jones is a community advocate on several social issues 1558 02:41:29,630 --> 02:41:31,520 a judicial processes and community needs and is a founding member of a local collaborative, 1559 02:41:35,915 --> 02:41:35,915 looking for solutions to disparate outcomes in the child welfare system. 1560 02:41:40,520 --> 02:41:40,520 your dedication to protect our most vulnerable population 1561 02:41:44,870 --> 02:41:44,870 is a beacon of excellence across the department and the state of texas. 1562 02:41:48,920 --> 02:41:48,920 [applause] 1563 02:42:29,480 --> 02:42:33,080 our next recipient is misses laura christopherson. Miss christopherson served as the president of 1564 02:42:36,050 --> 02:42:36,050 the aps silver star board of el paso for the past ten years now retired. 1565 02:42:42,185 --> 02:42:43,925 during her leadership tenure, she planned and executed more than ten crimes against the elderly conferences in el paso, 1566 02:42:49,760 --> 02:42:49,760 which often in about 500 attendees. 1567 02:42:53,885 --> 02:42:53,885 the adopt a senior center events held each spring that provide lunch and 1568 02:42:58,880 --> 02:43:00,950 invite local agencies that serve rural communities to educate them about available resources. 1569 02:43:04,730 --> 02:43:08,240 the county attorney's office, christmas blessings project, which distributes donated gifts to the elderly and to veterans, 1570 02:43:12,275 --> 02:43:12,275 often the only gift that our aps clients receive during the holiday season. 1571 02:43:17,300 --> 02:43:17,300 aps is grateful to have had such a wonderful advocate helping create a better community. 1572 02:43:23,045 --> 02:43:26,600 her dedication to protect our most vulnerable population is a beacon of excellence across the department and the state of texas. 1573 02:43:30,275 --> 02:43:33,200 mrs christopherson was not able to join us in person today, but she is watching our live stream 1574 02:43:35,165 --> 02:43:38,000 and will be receiving her certificate through the mail. Thank you. [applause] 1575 02:43:46,790 --> 02:43:46,790 >> do we need a break or we have one more. 1576 02:43:57,850 --> 02:44:00,725 >> we will continue. >> I can talk fast. 1577 02:44:02,840 --> 02:44:05,720 [laughter] good morning. Rachel deer the director of faith based and community engagement. 1578 02:44:08,750 --> 02:44:11,090 actually, I can talk through one of the slides, because julie gave a great assist in talking about the upcoming aps conference, 1579 02:44:15,460 --> 02:44:18,490 but cheryl, we're coming into october, which is financial exploitation month I've provided a couple of graphics. 1580 02:44:22,630 --> 02:44:26,495 we actually have a very robust toolkit on our partnering to protect website that has all these graphics. 1581 02:44:30,590 --> 02:44:32,870 they have twitter feeds, they have facebook posts so that if you want to in your community, 1582 02:44:36,755 --> 02:44:39,230 get the word out about financial exploitation, that tool kit is available to you in the public 1583 02:44:41,960 --> 02:44:45,935 to use that in your organizations, cheryl. Then this is the partner to protect web page. 1584 02:44:49,190 --> 02:44:51,200 this is the new web page that aps launched as part of their partner to protect initiative. 1585 02:44:54,245 --> 02:44:54,245 this really has a lot of great in depth information, 1586 02:44:58,715 --> 02:45:01,400 on how you can partner with law enforcement, how to partner with hospitals, 1587 02:45:02,810 --> 02:45:02,810 how to partner with those nonprofit organizations to promote abuse, neglect, 1588 02:45:09,275 --> 02:45:11,720 and exploitation, awareness in your community and it has also information about financial exploitation. 1589 02:45:18,020 --> 02:45:18,020 it's a great resource for a website for everyone to go and look at. 1590 02:45:24,575 --> 02:45:28,535 then as julie talked about, the conference coming up here in austin, october 14th through 17th. 1591 02:45:30,815 --> 02:45:33,650 in addition to the wonderful workshops that we have, we do have the awards dinner, 1592 02:45:35,660 --> 02:45:38,840 which we will honor those board members that julie discussed, as well as staff that do outstanding work for aps during the year. 1593 02:45:45,245 --> 02:45:48,965 I hope that you can all come to the conference. It's a wonderful conference, and it will be the 42nd this year and I will put a plug in. 1594 02:45:52,940 --> 02:45:54,800 I talked to kes about this before. He's actually just now coming back from 1595 02:45:57,045 --> 02:45:59,665 the national adult protective services conference. Next year in austin, 1596 02:46:01,240 --> 02:46:04,690 there will be a joint aps and napsa conference here in austin so be ready for that next year as well. 1597 02:46:08,875 --> 02:46:10,480 for those who may not know, napsa actually started out of texas aps. 1598 02:46:13,825 --> 02:46:17,725 the national adult protective services conference started here, so it's going to come back next year and we'll have a joint conference together. 1599 02:46:21,465 --> 02:46:23,705 then looking ahead to november, we turn towards adoption month. 1600 02:46:26,330 --> 02:46:28,730 we'll start off on sunday, november 9th with stand sunday. 1601 02:46:30,920 --> 02:46:32,780 I know I've talked about that before. That is an initiative that bishop blake with 1602 02:46:35,390 --> 02:46:39,065 harvest family life ministries and dallas started several years ago, where we encourage faith congregations to stand 1603 02:46:42,050 --> 02:46:42,050 for youth and families who are in the foster adopt system. 1604 02:46:46,610 --> 02:46:49,865 the message is, everybody can do something, even if it's praying, 1605 02:46:51,380 --> 02:46:54,005 but you can up to foster adopt. We will have more information to share with you all on stand sunday coming up. 1606 02:46:59,945 --> 02:47:03,770 in addition to family caregivers month is in november, this website is a great website to a national website that 1607 02:47:07,250 --> 02:47:10,760 has wonderful resources about caregivers across the spectrum from youth and 1608 02:47:14,345 --> 02:47:14,345 children to adults and elderly care giving so that's a great resource. 1609 02:47:19,580 --> 02:47:22,280 then of course, national adoption day is going to be celebrated on november 22nd this year. 1610 02:47:25,040 --> 02:47:27,755 we'll be working with the ssccs, and then our legacy partners on adoption events across the state. 1611 02:47:33,050 --> 02:47:36,980 of course, we will send all the information. We're still gathering the information on financial exploitation activities that we'll send out 1612 02:47:39,980 --> 02:47:42,020 in the next newsletter for you so that you can attend all those events that we have planned around the state, 1613 02:47:44,735 --> 02:47:47,480 which will include both in person conferences, as well as webinars and other events. 1614 02:47:50,570 --> 02:47:50,570 [laughter] any questions? 1615 02:47:57,820 --> 02:47:57,820 no. Thank you so much. 1616 02:48:02,860 --> 02:48:05,270 >> thank you so much. The next item on the agenda is public testimony, 1617 02:48:08,615 --> 02:48:11,000 where we welcome input from the public and stakeholders on the topics laid out on the agenda. 1618 02:48:14,015 --> 02:48:14,015 we always appreciate hearing from the public and we value your input. 1619 02:48:18,215 --> 02:48:20,720 please know that the counsel, audre o'neal and vicki k, 1620 02:48:25,475 --> 02:48:28,340 our general counsel are unable to comment or respond to statements or questions during public testimony. 1621 02:48:32,105 --> 02:48:35,405 this is your opportunity to share information with us. If you plan to talk about a specific case and would like to 1622 02:48:38,690 --> 02:48:41,915 have someone from the office of consumer affairs call, please sign up at the registration table in the back. 1623 02:48:45,095 --> 02:48:48,890 we observe a three minute time limit for all speakers. Our time keeper will keep of the time for you and 1624 02:48:52,940 --> 02:48:52,940 indicate when you have one minute left by flashing the yellow light on the podium. 1625 02:48:57,650 --> 02:49:00,365 when your time is up, the red light will come on, and the time will beep. 1626 02:49:01,835 --> 02:49:05,015 please clearly state your first and last name in the agenda item you will be presenting on. 1627 02:49:08,075 --> 02:49:08,075 our first speaker is valentino valdez. 1628 02:49:28,600 --> 02:49:28,600 >> hello. My name is valentino valdez, 1629 02:49:33,920 --> 02:49:35,570 I'm a behavioral therapist and a former foster youth with over a decade in the cps system. 1630 02:49:39,395 --> 02:49:41,480 I entered care in 2006, and I aged out of care in 2020. 1631 02:49:43,715 --> 02:49:46,235 I begin my point with a question. What kind of help do you think we are entitled to when we go from 1632 02:49:49,310 --> 02:49:52,895 foster children to victims and survivors of the system? When we are physically, mentally, emotionally, 1633 02:49:55,580 --> 02:49:55,580 and even sexually abused by the caregivers dfps, employed or contracted. 1634 02:49:59,765 --> 02:49:59,765 how so dfps make amends to the children it's failed to protect? 1635 02:50:03,980 --> 02:50:03,980 all I was given was this crudely put together a list of 1636 02:50:08,030 --> 02:50:09,920 community resources with no attempt at apology by director of conservatorship hector ortez, 1637 02:50:13,190 --> 02:50:17,120 who then claim dfps is not at fault or responsible for what happened to me or the children in their care, but I beg to differ. 1638 02:50:21,020 --> 02:50:21,020 how can we not see that it's dfs responsibility when dfps 1639 02:50:25,055 --> 02:50:25,055 is the agency who removed us from our families with a promise of a better future? 1640 02:50:29,285 --> 02:50:29,285 when dfps is in charge of oversight of the homes and placements we were in, 1641 02:50:33,305 --> 02:50:36,290 truth of the matter is, we were failed. It's time to work towards helping the children, 1642 02:50:38,600 --> 02:50:39,935 the system promised to protect, recover from the horrors endured by the people dfps trusted. 1643 02:50:43,880 --> 02:50:46,640 I have taken initiative and built a foundation, if you will, for how that can be done. 1644 02:50:48,560 --> 02:50:50,630 it will be emailed to the council's email and it will also be sent to the relevant legislators. 1645 02:50:53,855 --> 02:50:57,320 this outline covers direct victim compensation, therapeutic, and medical support, education, 1646 02:50:59,600 --> 02:51:03,410 housing and stability, as well as administration and compliance. I also have in my possession my cps records. 1647 02:51:07,355 --> 02:51:09,485 this is my favorite part, they were given to me unredacted. 1648 02:51:13,810 --> 02:51:17,285 which in turn are our burden of proof of negligence, physical abuse, and alteration of records. 1649 02:51:20,435 --> 02:51:20,435 I wish to not implicate anyone as solution and healing is my only goal, 1650 02:51:24,890 --> 02:51:28,760 but if we victims are going to continue to be ignored and bruss side, I would like to encourage others that if no resolution is reached, 1651 02:51:31,895 --> 02:51:33,620 that we all publicly release our own private records to bring light to the darkness we've experienced. 1652 02:51:37,535 --> 02:51:37,535 if I as one survivor can document negligence and abuse in my own records, 1653 02:51:42,635 --> 02:51:44,900 what does that say about the children currently in dfps care who don't have a voice or who don't live long enough to speak here today? 1654 02:51:55,115 --> 02:51:59,000 we will no longer carry the burden of what was done to us. It is time we share the weight with those responsible. 1655 02:52:01,910 --> 02:52:05,510 a glimmer of light on an issue that would no longer be tolerated. I hope my presence here has shown that there is one of us willing to fight, 1656 02:52:09,125 --> 02:52:12,950 and as history has taught us, never underestimate the power of one. To any more victims within or have aged out of dfps, 1657 02:52:15,980 --> 02:52:17,555 the fight for you has just begun. I would like to take the remainder of the time to silence for the victims we have 1658 02:52:20,510 --> 02:52:20,510 failed to help and for the ones that we will. Thank you. 1659 02:52:36,370 --> 02:52:36,370 >> thank you. We have no other public comment, 1660 02:52:41,840 --> 02:52:43,640 or have anybody else signed up. With that, I would like to adjourn this meeting. 1661 02:52:48,095 --> 02:52:48,095 >> everybody in favor of that? Thank you so much.