[0:00] All right, we're going to go ahead and [0:00] get started. I think we're missing a few [0:02] folks. Um, but I know with the rain and [0:05] who knows what's going on out there in [0:07] the parking lot. Um, I am going to go [0:10] ahead and um do roll call and we've got [0:14] um possibly two folks I can't see all [0:17] the way at the end of the table who are [0:18] joining us as new members um that I will [0:21] have introduced themselves. But I'm [0:22] going to go ahead. Lexi is online. So [0:24] Lexi, I'll go ahead and um see who's [0:27] here just because it's easier for me [0:28] obviously being in the room. Um so Kelly [0:31] Mitchell I know is absent, so I will [0:33] just say absent for her. Um Dr. Jim [0:36] Wiltz [0:37] » Here. [0:38] » Uh Katie Stafford Cunningham [0:40] » Here. [0:41] » Uh Ty Clark [0:42] » Here. [0:43] » Uh Lexi Westerfield [0:47] » Here. [0:47] » Here. [0:48] » Uh Laura Fe [0:50] » Here. [0:50] » Uh Kate Barro [0:52] » Here. [0:52] » I always forget. Do I pronounce that [0:54] right? Kate Barrow. Bar. Okay, that [0:57] helps me. Sorry, I I've been pronouncing [0:58] it wrong. Uh Kim Dodson. [1:04] Uh Melissa Keys here. Um and then we [1:08] have Nicole Hicks. Nicole, would you [1:10] mind um introducing yourself and who [1:12] you're representing? [1:14] » Sorry. Yeah, you and if you can just [1:16] remember to speak into the microphone or [1:18] you'll get a yell from me just because [1:21] uh it is if you do not folks online [1:24] cannot hear so. [1:26] » Sure. I'm Nicole Hicks. I'm representing [1:28] insource. [1:28] » Great. Can do you mind telling us just [1:30] about yourself? I know I introduced just [1:32] » Sure. Um uh I have four children. I have [1:35] one with special needs. He is uh going [1:37] to be 30 in uh November and we are [1:40] navigating um you know the adult world [1:43] with his uh layers that he is requiring [1:46] which is fun. So um and I've worked for [1:48] insource for going on 14 years. I am the [1:51] supervisor of the north team. So I [1:53] supervise the whole north side of the [1:55] state. Um [1:58] that's me. Great. Thank you. Appreciate [2:00] it. Welcome. Um we're excited to have [2:02] you. [2:03] » Um let's see Derek Nord. I'm here. [2:07] » Uh Carrie Lee [2:08] » Here. [2:09] » Ann Titus [2:10] » Here. [2:11] » Um Kim Han, I know she had messaged me [2:13] that she was unable to make it, but [2:15] she'll be um watching either online or [2:16] watch the recording. And uh Jory Zulman, [2:20] I don't think she's here. Trying to [2:21] look. Um she is our um new family [2:24] representative who is joining us. So um [2:27] she might be having some traffic issues, [2:29] but um she should be joining us. And [2:30] I'll have her introduce herself um uh [2:34] after she gets here. Okay, I am going to [2:38] tee up this video. Um, and this is [2:41] timely and I know Erin is very excited [2:44] that I'm sharing this with her in the [2:45] room. Um, [2:46] » Yes, you might be too. So, uh, this, uh, [2:49] this is Aaron Wright, um, is the, uh, [2:51] director of, um, the Bureau of Better [2:53] Aging. And as you guys, um, over the [2:56] course of gosh, I don't know, eight [2:57] months, I think, since, um, maybe a [2:59] year, has it been a year since aging, [3:02] um, you know, was the name change as [3:05] well as, um, we were lucky to have them [3:07] join the DD ARS family. So, um, I'm [3:11] going to share the video, um, that we, [3:13] as you guys know, over the last couple [3:14] meetings, we've been sharing the videos [3:16] that we created, um, about the bureaus [3:18] that we're excited about and are great [3:20] videos. Um, and I'm going to share this [3:22] and then, uh, Aaron is going to, um, I [3:26] know obviously most of you know what BBA [3:29] is, but, they've had, um, some [3:31] structural changes, um, nothing, you [3:33] know, crazy improvements um, if you [3:35] will, but just uh, in the way that BBA [3:37] is structured. So, she's going to [3:38] introduce some of that. So, I'm going to [3:40] share the video and crossing fingers [3:42] people online can hear and tech is [3:44] working this morning. [3:50] See, I just changed it. Hold on. And [3:52] then they leave the room and it's not [3:54] going to work. [3:54] » Where's Scott? [3:56] » Hold on. Let me see. Let me try [3:57] something. And if not, Erin, I might [3:58] just have you go and then we can share. [4:00] I should have [4:04] » Well, [4:05] » I know, but it's not. No, [4:08] » I can't do I know. Sorry, Erin. And then [4:10] you're like, really? No, because then it [4:12] it doesn't [4:18] » I can't do that because then it [4:20] » I know what I need to do. Hold on. Talks [4:22] amongst yourself. Hold on. [4:24] » I gotta I gotta hit You have to go on [4:26] here and hit share. Share sound. [4:34] » Says share sound. Hold on. And I didn't [4:36] click it. [4:39] Does anyone remember where share sound [4:40] is? There's like a button on Zoom that [4:42] has share sound. [4:46] Do you know what I'm talking about? [4:49] » Erin, just go ahead. Do you mind go [4:51] ahead and starting and I'll mess with [4:53] it. [4:54] » It's there's a button on here and I just [4:56] never remember where it is and you have [4:58] to hit it every single time. So, I'm [4:59] going to wait. Go ahead. I don't want to [5:01] hold people up and have everyone staring [5:02] at you and me as we're trying to figure [5:04] this out. So, um I'll go ahead and uh [5:07] just we'll work on the slides and we'll [5:08] work on it as you're talking um you know [5:11] just sharing about um BBA. [5:15] » Hi, I'm Aaron Wright. I am the director [5:17] of Bureau of Better Aging. I have been [5:20] with aging for about eight and a half [5:24] years. Before I assumed this role, I [5:28] oversaw our state and federal grant-f [5:30] funed programs for home and community [5:33] based services, our functions as the [5:36] state unit on aging, and also the aging [5:39] and disability resource centers. [5:43] So, the Bureau of Better Aging really [5:46] works to help individuals access [5:49] resources, supports, and home and [5:52] community based services. We [5:55] are designated as I mentioned as the [5:58] state unit on aging under the federal [6:00] older Americans act. And with that comes [6:03] the responsibility to designate local [6:06] organizations to really serve as focal [6:09] points and resources for older adults [6:11] and caregivers in their communities. [6:15] About 67% [6:17] of our grant funds go to these local [6:22] area agencies on aging. We also [6:25] administer other programs such as adult [6:28] protective services, some limited [6:30] guardianship programs, residential care [6:33] assessment programs. with our transition [6:37] to being a standalone division to part [6:41] of the ARS. Now we really are trying to [6:49] kind of reident re [6:52] determine our priorities while really [6:55] staying true to our role as the state [6:59] unit on aging. [7:02] Um we have gone through a recent [7:05] restructure prior to our merger with [7:10] DBRS. We operated very much in [7:14] programmatic silos. So we have tried to [7:19] restructure ourselves to better support [7:22] the programs and services that we [7:24] administer. We can go to the next. [7:25] » Okay. Sorry, that's what I was trying to [7:27] read you. [7:28] » By [7:30] creating a centralized program and [7:33] policy team with provider and vendor [7:36] relations and quality and outcomes kind [7:38] of wrapping around those core programs [7:41] and services that we administer. We've [7:44] been very fortunate to be able to grow [7:46] our team in the last couple of months to [7:51] increase our capacity to improve the [7:56] programs and services that we deliver. [7:58] So this is our hidden organizational [8:01] structure. If you had seen it before, it [8:03] was almost like a straight line. So [8:05] we've really tried to move towards a [8:08] very collaborative [8:10] integrated [8:12] but also functional structure. [8:15] » Next [8:18] with our transition we are really [8:22] focused on improving our internal [8:26] policies and procedures. As I mentioned [8:29] just trying to settle into our new [8:33] identity. We are really focused on [8:38] trying to integrate with now DDARS. [8:43] I will say I've been very welcomed and [8:45] supported as our we've become one of the [8:49] four bureaus within um DDRs. [8:54] We are um [8:57] with our new structure really trying to [9:00] champion [9:02] our multis- sector plan for aging called [9:06] age forward together. This was a [9:09] collaborative initiative [9:12] that's [9:14] started and I guess was approved in the [9:18] end of calendar year 2024. It is a [9:22] 10-year forwardthinking plan that was [9:26] really focused on aging within Indiana. [9:30] It centers around age friendly [9:32] communities, reducing barriers to [9:35] accessing services. [9:37] There's a focus on civic engagement, [9:40] employment, [9:42] volunteerism, which really ties into [9:45] some of the work that DBRS have been [9:48] doing with SEM and around community [9:53] integrated [9:55] employment. So have that collaboration [9:58] and tie in there. [10:01] And then another component of the multis [10:04] sector plan for aging is around [10:07] reframing aging and trying to combat [10:10] agism. Not looking at aging as a disease [10:15] or a disability but just a process [10:18] in life. [10:22] Um, as part of our responsibility as a [10:25] state unit on aging, we complete a state [10:29] plan on aging every four years that we [10:32] submit to the federal um health and [10:34] human services administration for [10:37] community living. We are in the process [10:39] of drafting our next state plan on [10:41] aging. We currently are in the public [10:43] comment period. So I hope um we are [10:48] holding a series of listening sessions [10:51] or stakeholder feedback sessions. The [10:53] first one is today up in South Bend. We [10:57] have one in Indianapolis next week, one [11:01] in Evansville, and then we will be doing [11:03] a virtual one next week as well. If [11:06] anyone would like a copy of the state [11:08] plan, email DA comments or let me know [11:11] and I will send it. Um the public [11:15] comment period ends on the 30th. [11:21] We also have a dementia strategic plan [11:24] and we've really been trying to focus to [11:27] ensure there's alignment between all of [11:29] these different plans. Um, an initiative [11:32] that we are working on relates to [11:36] legislation that was passed last year [11:39] about um, conducting a study and [11:42] preparing a report around realigning and [11:46] consolidating the area agencies on aging [11:48] map. Here's our current map. We [11:51] currently have 16 different areas. These [11:55] were [11:57] introduced in the mid 1970s [12:01] and [12:02] there has not been a change in the [12:05] structure of the map since that time. [12:09] So we are looking at the map to see if [12:13] there may be [12:15] areas that can be consolidated, [12:19] realigned to better support [12:21] administrative efficiencies and also [12:24] just recognizing that the landscape of [12:27] aging and long-term services and [12:29] supports has changed significantly in [12:31] the last 50 years. So we're using this [12:35] opportunity to just kind of take a step [12:38] back and say does this structure make [12:40] sense? [12:42] There are federal and state processes we [12:44] have to follow if we are going to make [12:48] any changes to the map. There. First is [12:52] the structure about the map itself and [12:56] then the next part of the process is [13:00] designating local entities to serve as [13:05] the area agencies on aging for those [13:08] specific service areas. So in [13:12] redesigning the map, it's not [13:15] really the focus is not on the agencies [13:19] that are serving as the area agency, but [13:22] it's really the structure of the service [13:25] areas. Are there counties that would [13:27] make more sense to be in an aligned [13:30] service region? Does it make sense to [13:33] focus more on a smaller [13:37] urban area and change the boundaries of [13:40] rural areas? There's a lot of [13:43] demographic data that we're reviewing. [13:45] We're having conversations with the area [13:48] agencies about this. We had a dayong [13:51] visioning session yesterday. [13:55] Our goal is Oh, Jessica, go next. Um, [14:00] » Hold on. Sorry. [14:01] » Oh, that's it was just the timeline [14:03] which is probably yeah more detailed [14:05] than anyone wants to know, but um we're [14:09] really focused on coming up with the [14:11] recommendations and part of that is the [14:15] funding formula that we'll use to [14:17] distribute funds to each of the areas [14:20] which has to be approved by our federal [14:23] funer. Um, if there are any changes that [14:26] come from this process, we wouldn't be [14:28] looking at really implementing the [14:31] changes with new a new structure and new [14:35] grants to local organizations until [14:37] October of 2018. [14:44] » There any questions? [14:51] » It's too easy. Were you able to get the [14:53] video? [14:54] » I was. And [14:58] » Nope. Kathy's not going to let that go. [15:01] » I have a question. Sorry, Jess. [15:03] » Oh, yeah. Go ahead. Yeah, Lexi. [15:05] » Um, so [15:06] » I'll get rid of it. [15:07] » What's going to be the BBA's [15:09] relationship with Pathways then? Because [15:11] I didn't hear you mention Pathways. [15:16] » So, currently we [15:18] » Hey, Erin. Sorry. Oh, I don't think I [15:21] was talking to Mike at all. Um, [15:26] in the current state, the [15:30] we work with both pathways and beads [15:33] related to our role as the aging [15:36] supporting the aging and disability [15:38] resource centers. The ADRC's have a role [15:43] in waiting list management. So, um, [15:47] helping with that process as well as [15:50] really helping to navigate and support [15:54] individuals when they have questions [15:56] just around how does LTSS work in [15:59] Indiana. We don't currently have any [16:03] direct oversight or involvement in the [16:07] delivery of pathways waiver or even the [16:10] pathways managed care services. That's [16:12] all. [16:18] » Thank you. [16:20] » Thanks, Lexi. Okay, I do have it [16:23] working. So, hold on one second. I got [16:24] to go back. [16:26] Cross your fingers. Someone chatted me [16:28] to fix it. See if it works. [16:36] Dang it. I did what she told me to do. [16:41] It looks like it's muted in the top [16:42] right hand. [16:43] » I know. I don't know if it's weird [16:45] because then it'll then it plays from my [16:51] » Well, I did it. I wonder if it's changed [16:53] because I did what she told me to do and [16:54] I [16:55] » Primarily [16:58] But we also provide services and [17:02] » Fourth fifth times a term. [17:06] BBA stands for Bureau of Better Aging. [17:09] BBA primarily supports older adults and [17:12] their caregivers, but we also provide [17:14] services and supports for individuals [17:17] with disabilities. Livestream is one of [17:20] 15 agencies in Indiana serving as an [17:22] area agency on aging. And as an area [17:25] agency on aging, we provide a variety of [17:28] programs and resources to help older [17:30] adults live their best lives. EVA [17:32] provides an array of services. We fund [17:36] local agencies and support local [17:38] communities to operate everything from [17:42] senior centers to home delivered meal [17:44] programs to inhome services such as help [17:48] with bathing, dressing, cooking. Those [17:52] services that can help older adults [17:54] remain independent and in the community. [17:56] Various agencies on aging such as [17:58] liveream provide a lot of different [18:00] services for older users. We provide [18:03] everything from basic information and [18:05] assistance. Where can I get energy [18:07] assistance? Where can I get tax help to [18:11] more involved options counseling? What [18:13] are my options for long-term services [18:15] and supports? Care management which is [18:18] help coordinating those services and [18:19] supports. There is a whole network of [18:22] local service providers that help [18:26] individuals wherever they are on their [18:30] journey through long-term services and [18:32] support. So, an individual can go to a [18:35] senior center and get a nutritionally [18:38] balanced meal and socialize, or an [18:41] individual can have somebody come to [18:43] their home and help them get ready for [18:46] the day or take them to the doctor. [18:48] those types of services. One of the [18:51] things that we do is we help people with [18:53] all kinds of resources and information. [18:55] For example, their medications they're [18:57] on. How can they afford them? What are [18:59] some programs that can help them better [19:01] afford their medications? So, we make [19:03] sure that they are taking the [19:04] medications their physicians have have [19:06] ordered for them so they can manage [19:08] those chronic conditions better. So, [19:10] what brings me joy in my work with the [19:12] Bureau of Better Aging is knowing on a [19:15] daily basis that I'm making a difference [19:18] in my community and helping older adults [19:21] to age in the manner of their choosing. [19:24] I feel like doing this work, I have seen [19:26] the impact of systems and systems change [19:29] and how we can make things better and [19:32] how we can make the world better in [19:34] Indiana better for older adults who want [19:36] to age in their home and have services [19:39] and programs available to help them do [19:40] that. So, I think it's a win-win. The [19:42] person gets to stay where their friends [19:44] and the people they know are, and it's [19:47] supporting the community. [19:51] Awesome. [19:57] » Thank you. I think you did a good job, [19:59] Erin. [20:00] » Maybe you should watch it a second time. [20:02] » Do you want to watch it one more time or [20:03] do you want me to freeze it for the [20:05] entire time when you're [20:07] um Thank you. Uh yeah, [20:10] » So what's the age limit on the age [20:15] living? [20:16] So the majority of our programs are for [20:20] individuals 60 and over. Okay. We do [20:23] have state funded home and community [20:25] based services program called choice [20:27] that can serve individuals under 60 with [20:31] disability. [20:32] » Thank you. [20:34] » Thank you. Okay. And if you guys have [20:36] any questions, if you think of [20:37] something, put it on your little parking [20:39] lot sticker um for Aaron. She'll be here [20:41] the whole time. Okay. I'm going to have [20:43] Jory. Do you mind introducing yourself? [20:45] feel like a grand entrance. No. Um Jory [20:48] Zulman is our um we have the pleasure of [20:51] having her as our newest family member [20:53] representative. Um and so do you mind [20:55] just introducing yourself a little bit [20:57] about yourself as well? [20:59] » You just if you can use the microphone [21:03] » Maybe a little closer. It's kind of [21:05] There you go. Perfect. [21:06] » I'm Jory. Sorry I'm late. I parked at [21:08] Idol Jore because I couldn't find it was [21:09] so then I went to South. [21:12] So anyway, I made it. But um I am I have [21:15] a 47 year old brother with significant [21:17] disabilities. Um he lives in a group [21:19] home in Northwest Indiana, Opportunity [21:21] Enterprises, the Sheffield House. Um my [21:24] parents live up there. They're 80 and [21:26] 82. Um and so just kind of three boys, a [21:30] 21 year 21 year old and two 18 year olds [21:32] are getting ready to graduate and a [21:34] husband English he's an English teacher. [21:36] I've been a special education teacher [21:37] and social worker my whole life. So that [21:40] » Thank you. Yeah. No, great. Thank you. [21:42] not to put you on the spot right when [21:43] you [21:45] » Um Okay, we're going to move right along [21:47] here to um Holly who will be presenting [21:52] most of the rest of the agenda. Um [21:54] follow along. We'll probably take a [21:55] break. Um just as you guys know, three [21:57] hours I need a break. Most of us [21:59] probably do. So, um I will turn it over [22:01] to Holly and try to follow her lead with [22:03] her slides. [22:07] » Thank you. Um Jess, [22:10] » Are you guys hearing in the back? Okay. [22:12] Okay. Because I can't tell if it's [22:13] working or not. [22:14] » I think it is. I think it is because [22:16] Lexi could hear us earlier. So, [22:18] » Doesn't feel like it's [22:19] » Yeah, [22:25] » Okay. Okay. I'll have them check. [22:27] » All right. Um well, hello everyone. Uh [22:30] good to see everybody. Um hope everybody [22:33] made it through the rain. [22:35] » Yes, that's good because it was raining [22:37] quite a bit on my drive-in this morning. [22:39] So I want to start with an update on [22:42] case management. Um as we have discussed [22:46] um we have waiver amendments at CMS [22:49] right now to move to the selective [22:51] contracting model for case management [22:53] for the beads administered waiverss. Um [22:57] the slide here is slightly inaccurate. [22:59] It says preliminary awards but yesterday [23:01] the final awards were uh notice was [23:04] posted. So um but we had already sent [23:06] these out. So, um, just wanted to call [23:10] that out. Um, the, uh, final awards, uh, [23:14] were to IPMG, Aging and Inhome Services, [23:18] Unity, Inspire, and Columbus. Um, again, [23:23] those are the entities that had the [23:24] preliminary awards, and the final award [23:26] notice went out yesterday. [23:29] Um, [23:32] » Does that mean, sorry to interrupt, [23:34] you're fine. [23:34] » Does that mean that like Those [23:38] are the case managements [23:41] for everyone now or is there others? [23:43] » No, that's a great question. We're going [23:45] to talk some through that. That means [23:47] that as of August 1st, individuals, the [23:51] only entities that can provide case [23:54] management on the family support, CI, [23:56] health and wellness, and TBI waiverss [23:58] are one of these five. [24:00] » I already have inspired so I'm good. [24:01] » Okay. All right. Very good. Um but we'll [24:04] talk through kind of that process [24:06] because I think that's that's important. [24:08] So um so we are moving from um slightly [24:13] over [24:14] uh 30 case management entities today um [24:19] to five. So I wanted to just spend a few [24:22] minutes um and that's meant to be [24:24] demonstrated there with the uh the [24:26] graphic you see. So while we are seeing [24:28] a decrease or will see a decrease in the [24:31] number of case management entities, we [24:34] anticipate we will see an increase in [24:36] the number of case managers. Um and um [24:39] when we went to selective contracting [24:42] before on the FS and CI um what we saw [24:46] largely were case managers continued in [24:48] the field. Um I think you all have heard [24:50] me say before that was the funnest job I [24:52] ever had. [24:54] Kathy, don't listen. Um but um case [24:58] management was yeah fun job. But anyway [25:01] um it also has uh case management has a [25:03] lot of individuals in that work that [25:06] have a heart for what we do. Um so we [25:09] anticipate a lot of the case managers [25:11] the bulk of them um will continue to [25:13] provide case management services. We do [25:16] expect as I mentioned an increase in the [25:18] number of case managers um as we move to [25:21] the selective contracting because of the [25:22] case load [25:24] uh parameters involved in the contract [25:27] um which is 47 no more than 47 across [25:31] all CA an average of 47 across all case [25:33] manage full-time case managers. So, um, [25:38] we know that we have some, um, case [25:41] managers currently supporting [25:43] individuals on the health and wellness [25:44] and traumatic brain injury waiverss that [25:47] have pretty pretty significant case [25:49] loads above that. So, um, that's why we [25:52] believe we will see an increase in in [25:54] the number of case managers. [25:57] So, um, these five case management [25:59] entities are um, actively recruiting. Um [26:04] so uh if you follow any of them on [26:06] Facebook you you will see that um so [26:09] they are gearing up um for the um the [26:14] change. [26:16] So as uh Ty pointed out um everyone [26:21] currently supported on our waiverss will [26:23] need to choose one of these five [26:25] entities if they have not already. Um [26:29] and all five are going to provide case [26:32] management statewide [26:34] as well. If we can move to the next [26:37] slide, please. [26:41] So, one of the things that um we have [26:44] already done is send a letter to [26:46] everyone supported through those four [26:49] home and community based service [26:51] waiverss um making them aware of um this [26:56] change in model coming forward and the [26:59] uh [27:01] case management entities that will be [27:03] providing case management um as of [27:06] August 1st. [27:08] those letters um went to everyone even [27:11] if they had a case management entity [27:14] that currently that is one of those five [27:17] because we again wanted to ensure [27:19] awareness. We have also been um working [27:22] with the existing case management [27:24] entities um and have provided them with [27:27] toolkits that are on our website um to [27:30] support their conversations with [27:33] individuals that they work with and [27:35] their families about this transition and [27:39] what this looks like and what decisions [27:41] they may need to make um depending on [27:44] their situation and what their options [27:46] are. um that is tied to the case [27:50] management uh monthly reimbursement for [27:53] those current case management entities [27:55] right now. So they have to do those [27:57] things in order to be able to bill. Um [28:00] and we have gotten some um positive [28:04] feedback about how that's going. Um and [28:08] um [28:10] we know that some case managers are [28:12] texting [28:14] families with all the things we've asked [28:17] them to to cover. Um even if for example [28:21] if someone has um IPMG today um IPMG is [28:29] still required to reach out to them and [28:30] make sure they're aware of this. make [28:32] sure they know that as of August 1st [28:34] these are the providing entities and you [28:38] can stay with IPMG or I can offer you [28:41] choice of another. So, everyone, all the [28:45] case managers are handling this in the [28:47] same way. And we are seeing phone calls [28:50] being made, text messages. Um, and I was [28:53] smiling at Carrie because she was a [28:55] recipient of one of those text messages [28:58] um from one of her current case managers [29:00] and um um she shared that and it was it [29:05] was spot on. They case manager did [29:07] exactly what we needed them to do. So, [29:10] um, so as of now, case managers are [29:14] talking with individuals, um, and [29:17] offering making sure there's awareness [29:20] and families can start choosing now what [29:22] case management organization they want [29:24] to go with. I do want to note that um, [29:28] the choice list for case management with [29:31] those five entities working across all [29:33] the four waiverss um, will be updated [29:36] for June 1st. So, a family may say, "I [29:39] want provider A." Um, and the choice [29:43] list may not be updated yet if they're [29:44] on the family support waiver for [29:46] provider A. So, that case manager will [29:49] follow up with them to get them that [29:51] choice list um come June 1st and then [29:53] we'll move it we'll we'll move that [29:56] situation forward. [29:58] » Hey, Holly. [29:58] » Yes. [29:59] » Lexi, is your do you want to ask your [30:01] question now? Is it really does it [30:03] pertinent to this? Um, I'd like to ask [30:05] you before we get too far. Um, [30:08] » Okay. Go ahead. Go ahead. [30:10] » So, you went over the waiverss that will [30:14] be under these new um that will have [30:17] these new five well not new but like the [30:20] updated 5CMOs. Um, my question is when [30:24] you look at the DDRS or the Ark of [30:29] Indiana or any of those websites that [30:31] lists like the information about it, it [30:35] talks about um also pathways fee for [30:39] service and money follows the person. um [30:42] not to confuse anybody but from what I [30:46] understood especially with pathways is [30:48] that they weren't like case management [30:51] uh CMOs weren't involved it was like [30:54] through the MCE but from what I [30:56] understand fee for service means like [30:58] traditional Medicaid but I thought all [31:00] pathways recipients were under an MCE [31:03] sorry that was a lot but [31:05] » No Lexi no that's a great question and [31:08] you are correct um this does case [31:11] management also does um impact the money [31:15] follows the person. Um it also does [31:18] include a very small number of [31:21] individuals in pathways fee for service [31:24] and it's a really really small number [31:26] but those those individuals um on [31:30] pathways fee for service operate much [31:34] more similarly to the uh individuals on [31:37] the health and wellness waiver today as [31:39] an example. they actually have a case [31:41] manager. So, um that works with them [31:44] because they're not managed care. So, [31:47] again, very small number. People um meet [31:51] very specific uh detailed situations [31:54] that that can allow them to opt into the [31:57] managed care for pathways, but it's it's [32:00] again it's a very small number, but this [32:02] does impact them as well. [32:06] » Great question. [32:07] » Thank you. [32:07] » Thank you. [32:08] » Thank you. [32:10] So, um, we are also, um, hosting meet [32:14] and greets both in person and virtual. [32:16] We had our first one last night in [32:18] Evansville. Uh, we had 26 different [32:21] families show up to that, which I think [32:23] was really good for the first [32:25] » That's awesome. [32:26] » For the first one. Um, we have a virtual [32:29] one today. Um but um those are scheduled [32:33] and have been announced and and are um [32:37] have been published and we are getting [32:40] um we are getting people to attend. So [32:43] that is that is great and we do I want [32:46] to shout out to um our partners uh our [32:49] external partners for sharing those as [32:52] well um and helping us get the word out [32:54] um to individuals and families. So, um, [32:58] and those meet and greets, if you have [32:59] never been to one, I will just give a [33:01] real brief description. Each of the CMOs [33:05] has a table there. Um, and they are just [33:08] there to answer questions um, and for [33:11] individuals and families to have that [33:13] opportunity to meet them and ask them, [33:16] you know, some of the questions that [33:17] they would ask a case manager um, when [33:20] they were interviewing a case manager, [33:22] for example. So, um, and they have some [33:25] of their swag there, too. Um, but, uh, [33:29] but yeah, they're they're uh it went [33:31] very well last night and, um, we got [33:34] some positive feedback from the families [33:36] that that attended. So, um, [33:39] » And the virtual tonight. [33:40] » There is a virtual today. There's [33:42] several virtuals. Um, but the first one [33:44] is today. I believe it's at two o'clock, [33:46] but [33:47] » Just make sure you're um, we put those [33:50] out through our list serve, too. So, um [33:53] hopefully everyone in this room is [33:54] signed up for our list serve. Um but, uh [33:57] make sure if you're not, you know, sh [33:59] that's where a lot of this information I [34:00] mean multiple ways is being shared, but [34:02] » It's also [34:04] » Um it's a so um I can put it in the [34:07] chat. The uh DDRS for to get updates. I [34:10] don't even know what it's called, a list [34:11] serve. You can subscribe to it and then [34:14] you get um emails with updates. [34:17] » Yeah, I send you the link. You just need [34:19] an email basically and it's and it's [34:21] multiple updates. It's not just about [34:22] beads, but um it's a good way. Yeah. [34:25] Yeah. Yeah. And anyone can sign up. It [34:28] doesn't have to you don't have to be in [34:29] the way. I mean, it's just information. [34:31] So, thank you. [34:32] » Welcome. [34:34] » And we are keeping um updated [34:36] information on the waiver reset page [34:38] that has all this information about case [34:40] management as well. So, um, we do have [34:44] to because case management is a required [34:47] service for HCBS, we do have to ensure [34:49] there's a case manager [34:52] from one of those five entities on board [34:54] with every single person August 1. So, [34:58] if individuals and families have not [35:00] made a choice by July 15th, we will auto [35:03] assign them. Um, they will retain the [35:06] ability to make a choice after August [35:08] 1st, right? if they want to go with [35:10] someone else, that's that is absolutely [35:13] um fine, but we need to make sure that [35:16] there's a case manager in place on [35:17] August 1. So, if a choice hasn't been [35:20] made by the 15th after, you know, our [35:24] efforts, um we're sending additional [35:26] letters out in May, we'll be making [35:28] phone calls to people who do not make a [35:30] choice. Um then we will auto assign. [35:35] We are um monitoring on a weekly basis [35:38] the movement um of individuals who need [35:41] to make a change in case management um [35:44] by July 15th. Um we are monitoring that [35:47] on a weekly basis. Um as you can imagine [35:50] right now there hasn't been a lot of [35:52] movement. There's been a some [35:53] individuals who have have made a choice [35:55] already to um to change um but we still [36:00] um the bulk have not. We anticipate [36:03] we'll see a spike due one because those [36:05] conversations are being had now. [36:07] » Have caps. [36:08] » I'm sorry. [36:09] » Do any of the providers have caps? Like [36:11] we can only take so many. [36:12] » No. [36:13] » Okay. [36:13] » No, they in fact that is part of the [36:15] contract. They have to be positioned to [36:17] accept uh individuals. Yep. [36:20] » On a statewide basis. [36:23] » Yeah, good question. [36:26] Next slide, please. [36:31] So the other thing that we are [36:33] introducing in this um contract uh for [36:38] the case management is our value based [36:41] payment or value based purchasing. Um [36:44] what that essentially means is that [36:46] we're um [36:48] going to be paying for certain outcomes [36:51] with case management. This is just I I [36:54] want to reiterate this. This is just the [36:56] beginning. It's pretty basic as you can [36:58] tell. It's um pretty complianceoriented [37:02] at this point on um timely completion of [37:05] the PCISPs and the level of care um [37:10] completion or timely completion on [37:12] incident reporting and responding to [37:14] CAPS. um that uh for followup, mortality [37:19] review, case load size um and then [37:22] trainings for case managers outside of [37:26] state state trainings included with [37:27] that. So again, this is a start u for [37:30] the first uh contract year. Um but we [37:34] will be growing that uh element in case [37:38] management as we move forward. [37:40] » Yes. So m maybe this can go on the [37:42] parking lot um and be addressed at an [37:45] future meeting. I would love to see what [37:48] those value uh services, value added [37:51] services are and what your expectations [37:54] are for those quality indicators just as [37:57] part of that advisory piece so we have a [38:00] good idea of what to look for. [38:01] » Sure. [38:02] » Especially when our our constituents are [38:05] calling us and asking questions. [38:08] » No, that's great. question. [38:11] » Yes. [38:11] » So, [38:13] you guys know I I'm Ty Clark, but I have [38:16] a disability, but [38:19] I have struggled with case management [38:21] issues [38:23] for the past [38:25] seven years, I think. I don't know how [38:28] long, but I have a new case manager. [38:31] She's sweet. But what I struggle with is [38:34] when a case manager takes my case and [38:39] then it becomes too stressful or [38:42] whatever, [38:44] they drop me and then I have to have [38:47] someone fill in. So that's frustrating. [38:50] So does this mean like they need to [38:56] what would happen if they keep doing [38:58] that? [39:00] » Yeah, I think that's a good question. we [39:01] can kind of talk about specifics. Um, [39:04] but you know, ultimately, um, when [39:07] individuals or families receiving case [39:09] management services have concerns, [39:11] similar concerns, what we want them to [39:14] do is reach out to us and we will work [39:15] with them on an individual basis. [39:18] » Sounds good to resolve. [39:19] » I I met my new case manager at my last [39:22] quarterly meeting. Um, I had to do the [39:28] waiver reset stuff. So, the questions [39:31] were very personal and I kind of like [39:34] didn't like them because my mom used to [39:37] do them, but I have to sit in that. And [39:41] Darlene and I were playing with my [39:43] Neidato and it helped me calm down, but [39:47] I was like very emotional and frustrated [39:51] because [39:54] of the questions they had to ask. I [39:56] didn't really like them cuz they were [39:59] too they were like [40:03] personal too personal and I felt like [40:09] I yes I struggle with things on a daily [40:12] basis like depression and anxiety [40:16] and mental health but it's like [40:20] I don't think every time they need to [40:23] ask that cuz that [40:25] makes me feel a certain way and I feel [40:30] like it's it puts me it sets me back [40:34] basically. [40:35] » Okay, [40:37] » Thanks for sharing that. I think I know [40:39] what you're referencing. [40:41] » Thanks. [40:43] » It is good feedback. Um [40:46] so with regard to the uh value based [40:49] purchasing or value based payment um [40:52] like I mentioned there these are and to [40:54] your point Kate these are very much [40:57] compliance as we move forward um with [41:03] this model of case management across all [41:05] our waiverss. We will be looking at how [41:07] to infuse more quality measures over and [41:10] above just mere compliance. Right? So, [41:14] um, did want to note that. All right, [41:17] next slide. [41:19] » Can I ask one more question? U, just as [41:22] a recommendation, when it comes to those [41:24] valuebased uh, payments and those value [41:26] based services, how is the department or [41:30] the division planning on um, [41:33] communicating those to our community [41:36] members who are receiving services? So [41:39] there's a broad understanding of what [41:42] value based services means [41:45] » Because I think that could mean a lot of [41:46] things to different people. [41:48] » It can it boils down to the metrics that [41:50] are that are being used to incentivize, [41:54] » Right? So yes, and this is again sharing [41:58] that we don't have I mean we have some [42:01] of this data but starting fresh August [42:03] first when we're talking about sorry [42:06] when we're talking about a much larger [42:09] um pool of individuals with varying [42:12] needs um the data may look a little [42:14] different than it does today. So we will [42:16] be sharing that that information with [42:18] this committee [42:19] » Just how that it it is [42:22] » Good these like you said are compliance [42:25] focus and I get it and I think I'm not [42:27] suggesting that these don't have a [42:30] I don't want that problem [42:32] » Sure [42:32] » But it's it's a bit different this is [42:34] about pushing providers to to be very [42:37] and I think that's a really good thing [42:39] » It's a good opportunity though to test [42:42] some internal processes [42:45] um how do you communicate this out to [42:47] individual people receiving services [42:50] » Because if this is step one where I [42:53] would imagine some of these value based [42:55] will be much more about individual [42:57] potenti I'm assuming individual outcomes [43:00] um that's going to affect them much more [43:03] acutely than you know u training of case [43:06] managers and I I realize that that [43:08] affects but it's just it the [43:10] responsibility the impact is felt far [43:12] more so this might provide a good kind [43:14] of a low entry way to how do we [43:17] communicate this and get this message [43:18] out because two or later on to a value [43:23] base that's really about needing a [43:25] service [43:26] » Right [43:26] » I'm already in the house so just just a [43:29] thought [43:30] » No I no I appreciate that Derek and I [43:32] think we are completely aligned on that [43:34] right this is our first kind of foray [43:36] into it it's very basic it's very [43:38] compliance driven but [43:42] we will grow that right like we have to [43:44] grow our system to be able to to really [43:47] look at what quality measures are [43:49] important, true quality, and how do we [43:52] measure those and then how do we [43:54] incentivize providers, case managers or [43:56] whomever, right? To [44:00] um to provide high quality services that [44:03] results in the outcomes that people are [44:05] needing. [44:05] » Yeah. [44:06] » Right. Yeah. I feel like this is [44:09] something we'll be talking about more um [44:12] because we have um identified as part of [44:15] waiver reset that we really want [44:18] » To be more focused on the outcomes of [44:21] services and supports for people. What's [44:23] really meaningful? Are people getting [44:25] something meaningful from our services? [44:27] And what what does that look like? And [44:31] how do we how do we you know pat those [44:34] providers on the back that are doing [44:36] that, right? that are resulting in the [44:38] outcomes. Yeah. Yep. [44:42] » Yes. [44:43] » Do you need to like literally go like [44:45] this? I mean, how close do like how [44:47] close? Okay. So, dearly, you guys [44:49] literally have to be up on this cuz it's [44:52] not I don't know. People are texting and [44:55] messaging me that they're not hearing [44:57] you guys. I don't know. They're telling [44:59] me it's working. So, I mean, I would [45:00] just get up into the microphone. They're [45:03] hearing you, but I don't know. So, um, [45:06] but yeah, I would just talk as direct as [45:08] you can into it. I know it's kind of [45:10] annoying. Um, but just not as productive [45:13] because I think it's multiple people are [45:14] messaging me that they can't hear. So, [45:16] trying to fix it. [45:18] » So, be very love the microphone today. [45:21] Okay. [45:24] » Love it. [45:27] » Hopefully no one's sick of that. [45:30] » What you do? What' you say? [45:32] » Yeah. Love that microphone. [45:35] » I mean, I have a loud voice, so I don't [45:36] have that problem. [45:37] » Yeah. [45:37] » Okay. [45:37] » All right. Let's go ahead and move the [45:39] next slide, please. [45:41] » All right. Um, want to spend some time [45:45] around level of care in our uh [45:47] assessment tools, but want to start with [45:51] just some level setting on level of care [45:54] requirements for ICF, right? Um, this is [45:58] not new. This is in federal code. um we [46:03] address it. We define developmental [46:05] disability in Indiana code um but wanted [46:09] to review it um because and again stress [46:11] that has not changed. We have not [46:13] changed the eligibility requirement. So [46:16] that is an intellectual developmental [46:18] disability um or related condition that [46:22] manifests before the age of 22 [46:25] that is likely to continue indefinitely [46:28] um and then results in and this is key [46:31] here substantial functional limitations [46:33] in three of six major life areas that's [46:36] mobility um self-care understanding and [46:39] use of language learning self-direction [46:42] and capacity for independent living. So [46:45] again, that has not changed. Um, but [46:48] wanted to include that here. Um, because [46:50] I do think sometimes there is um some [46:54] confusion around if a person has a [46:58] developmental disability, [47:01] they meet level of care. And that's not [47:04] that's not accurate. There has to be [47:06] » It's not completely true because [47:08] everyone [47:09] has different levels. [47:11] » That's true. That's true. Right. And [47:13] it's really about functional need, [47:15] » Right? [47:16] » Yep. Good point. All right, next slide. [47:20] No, you're fine. You're fine. Just use [47:22] the microphone. Okay, [47:24] » I will. [47:25] » Love it. Love it. [47:27] » Love it. Goodness. [47:31] » Um, so I did want to provide an update, [47:34] a bit of an update. So um we have of [47:38] course implemented new tools to assess [47:40] individuals for ICF level of care from [47:43] the enter suite of instruments which is [47:46] also used for assessing nursing facility [47:49] level of care different tools in that [47:52] suite of instruments but but tools um [47:55] all from the same suite um and all from [47:59] interi [48:00] right now we are using those tools it's [48:04] the um interi DD for adults, the interi [48:11] chime DD for youth for and 4 to 17 and [48:16] then the inry early years um for 0 to [48:20] three or through three. Right now we use [48:24] those tools for eligibility reasons, [48:28] right? But future state they will be [48:31] used um in support of the design of the [48:34] support level framework. So um way way [48:38] back way back to waiver redesign uh one [48:42] of the things that we've heard very [48:44] consistently from individuals and [48:46] families is around the you know multiple [48:48] assessments right um [48:52] every time they turned around they felt [48:55] like they were having yet another [48:56] assessment. Maybe it was for [48:57] eligibility, maybe it was for level of [48:59] service, maybe it was for [49:02] allocation, all kinds of different [49:04] reasons. So, um, one of our goals was, [49:08] um, to reduce the number of assessments [49:09] that people have to quite frankly [49:12] endure. Um, we can't we have to reassess [49:15] level of care every year, but it's once [49:18] a year. So, [49:20] um, so these are the um, currently used [49:23] for eligibility will be used in design [49:24] of the support level framework. We'll [49:26] talk a little bit more about that today. [49:29] Um, I do want to note the ICF ID level [49:33] of care assessments you utilization of [49:35] those three tools I mentioned must be [49:38] done in person. [49:41] That is how assessors have been trained. [49:43] Um, that is the expectation that they [49:46] are done in person engaging with the [49:48] individual. [49:50] Um it is possible that uh [49:56] the assessor who has been trained. Um [50:01] there may be gaps if they're meeting [50:03] with the individual and in or things [50:05] that they want or need to verify and [50:08] they may reach out to, you know, a [50:10] direct support staff perhaps that knows [50:12] the person or a family member that knows [50:15] the person. Um, but that individual [50:19] needs to be engaged and I think that's [50:20] what you were referencing a moment ago [50:22] is that you you sat and answered a lot [50:25] of questions, right? [50:26] » Yeah, it was with my team, too. So, like [50:29] I I prefer to do it on my quarterly [50:31] meeting because then they get to [50:34] understand everything that I do, [50:37] » But it I didn't like it. [50:39] » Yeah. So um to your point there are [50:42] these are very comprehensive tools and [50:44] they are used um every question is not [50:47] related to eligibility. Right. Right. [50:51] » But they are related to the individual's [50:53] needs and can support the team taking a [50:56] more holistic approach about what are [50:58] what what does Holly really need? Um and [51:02] how can we connect her whether it's [51:05] » Sister? [51:06] » Yeah. whether it's waiver services or [51:08] something different like [51:11] um energy assistance, [51:13] » Right, [51:14] » Or repair affair for some home repairs [51:17] that need to occur. So um so they're [51:19] very comprehensive. Um they really [51:21] should be administered more as a [51:23] conversation than just a a whole list of [51:26] questions. Um so we continue to work [51:29] with assessors on um best practice um [51:33] with those assessments. But to your [51:36] point, individuals can choose to have [51:38] other people present during the [51:41] assessment, but it is not required. So [51:44] sometimes those personal questions [51:47] may feel a little easier to answer if [51:50] it's just the assessor and [51:52] » Definitely with like other people [51:54] surrounded me, it made me feel better. [51:58] But like my mom's my legal guardian and [52:01] so [52:03] I prefer to have her there too [52:05] sometimes. It's just we all feel about [52:10] our moms. [52:11] » We but heads but it's like I love her [52:14] but it's just what it is. [52:20] » Kind of bouncing off um what Ty was [52:23] talking about. Um, so [52:27] I'm hearing you say if there's like gaps [52:30] that a DSP or a family member might be [52:34] reached out to. Um, [52:37] excuse me, my throat got scratchy. I [52:39] just want to um like make sure that when [52:44] those conversations are being had with [52:45] the family member of the DSP that if the [52:48] individual wants to be included, they [52:51] should definitely be asked first if they [52:53] want to be included because they don't [52:55] feel like things like that should be [52:57] talked about without the individual just [53:00] in case the individual kind of disagrees [53:02] with what [53:03] » The DSP or family members view is. They [53:05] don't want inaccuracies [53:08] um from because we our lived experience [53:10] we know ourselves best right so yeah [53:13] » You are absolutely right Lexi absolutely [53:16] and those [53:17] » Assessors whether that's a beads staff [53:20] or a case manager should um would always [53:24] be expected to make sure that's okay [53:26] with the individual that they talk with [53:28] someone else about them right or that [53:31] they're actually engaged in that [53:33] conversation. Absolutely. [53:36] » Mine was with my case manager. So, [53:38] » Yes. [53:39] » Yeah, there's there's a reason um we uh [53:43] have continued for uh with case managers [53:46] doing those level of care assessments [53:48] um for ICFID and and a lot of that is [53:51] because those case managers know the [53:53] individual, right? Um and um [53:59] the expectation would be that there's [54:00] some if something doesn't kind of ring [54:03] true in that assessment that that case [54:05] manager would be like, "Oh, I might we [54:07] need to delve into that a little bit [54:09] more in this conversation to make sure [54:11] we're getting accurate accurately [54:13] capturing things." [54:14] » Can I just go on? [54:17] » Okay. Um and apparently I was the [54:20] problem here with the speaker with the [54:21] microphone. Sorry everyone. Um [54:24] this tool is being used for eligibility. [54:28] It its intention is also to be used and [54:30] maybe it already is um for the the kind [54:33] of level of care as well. So I I I'm [54:36] looking at these somewhat separately but [54:37] I there and I realize they overlap. Is [54:39] that help? Correct me because I'm [54:41] looking at you right now and you're [54:42] » So apparently you're it's better. So [54:44] you're [54:46] » Good job loving the microphone [54:47] » Because I was pushing I was turning it [54:48] off. Sorry. [54:50] » Good job. Sorry, it says push. I pushed [54:53] the button. [54:54] » I did that one time, too, and then I'm [54:56] like, "Oh, great. You don't push [54:58] » This." It was really you. [54:59] » It was I was the problem. [55:01] » So, [55:02] » All Derek's fault. [55:04] » And I'm going to try to answer that, but [55:06] I may not. Let me know if I don't answer [55:08] your question. When I talk about [55:10] eligibility and level of care, I'm kind [55:12] of lumping those together. Okay? Right. [55:14] level of care is the requirement that [55:17] has to be met or the threshold that has [55:19] to be met to be eligible for home and [55:21] community based services. [55:22] » Uh so elgo level how about that? Oh so [55:26] so I'm sorry. So so at this point this [55:29] isn't being folded into that but the [55:32] intention the intention is to go that [55:34] direction. So, so that that's one thing [55:37] I wanted just to get out there and make [55:38] sure I was So, then I think my my [55:41] question is really about what we were [55:42] just kind of talking about and and I [55:45] think it the concerns that was expressed [55:48] about these are very private questions. [55:51] Um, and then the involvement of family [55:54] members or just the individual [55:56] themselves, they have they should have [55:57] the right people should have the right [55:59] to just be them answering the questions. [56:01] I I so I'm going to just um share a [56:04] concern that was brought to me yesterday [56:05] by a family member and it was really a [56:07] question about you know a person's their [56:09] own guardian and they didn't want any [56:11] family there. that's they're right and I [56:12] I point that um but their concern was [56:17] was the anere were the answers correct [56:19] right or were they accurate and and I [56:21] think some of the social potential [56:23] social [56:26] I think it's very common for anybody in [56:29] being asked very private questions to [56:31] not if be it in a doctor's office and [56:33] I'm sure some of these processes to [56:36] maybe not be truthful because of the [56:38] some of the social pressures related to [56:39] that and talking to a stranger so it's [56:41] totally totally makes sense depending on [56:42] how intimate those questions are. But so [56:45] I just wonder how that's being how that [56:48] affects the elbow level if somebody's [56:50] really not comfortable answering that [56:51] question. So maybe they'll answer it in [56:53] a more socially acceptable way. Um and [56:56] what's the consequence of that and is [56:58] this something that we need to help [56:59] people truly understand if there is a [57:02] potential consequence with and the [57:04] consequence being an elgo level that [57:06] maybe doesn't represent their need is [57:08] really you know maybe it's at a [57:09] different level. So, I don't know if we [57:11] have to we don't have to solve this. [57:12] Maybe this is on um on a parking lot [57:15] issue, but I think it's one of those big [57:17] topics that's worth us kind of [57:19] struggling with because it's going to as [57:21] that becomes a greater um uh gateway to [57:25] the levels of support or the types of [57:27] supports that you're able to access. We [57:30] need to make sure that's as accurate as [57:31] possible and that people are comfortable [57:33] sharing that their private information. [57:36] » Um it that's uncomfortable at times. So [57:39] anyway, that's all [57:41] » I I think what I'll add and um just to [57:46] step back a little bit is [57:49] that [57:51] prior to the utilization of this suite [57:55] of assessments, the level of care [57:58] conversation was a very basic level of [58:01] care conversation merely to establish [58:04] that minimum threshold for eligibility. [58:07] We didn't get into a lot of these other [58:10] conversations about what ultimately [58:13] lends itself to the service planning [58:15] piece. We're asking those questions now. [58:17] And I think those are helpful for [58:22] the team. I think it's also helpful for [58:25] us as a system to to Holly's earlier [58:28] point, minimize the number of encounters [58:30] that people have to have those kinds of [58:33] conversations with us. Um but I do think [58:36] it's an adjustment for people who have [58:38] been used to that annual um routine of [58:42] the level of care conversation and the [58:45] service planning being an entirely [58:47] different conversation that we have. [58:50] They're completely in our system today [58:52] very separate processes. There's maybe [58:55] some overlap. Um but it has to be to a [58:59] certain extent [59:01] previously very disjointed in the way in [59:03] which those conversations unfolded. Now [59:06] it does probably feel like now I'm [59:10] unpacking everything all at once and [59:13] that is certainly I think an adjustment [59:14] for people. Um but hopefully as as the [59:18] system [59:20] evolves in this waiver reset space and [59:22] people see how that information is being [59:26] utilized um both from the eligibility [59:28] standpoint but also to Holly's point in [59:30] the service planning. We now don't have [59:33] to come back to them and have another [59:37] engagement around le the service [59:39] planning unless there's a change unless [59:41] something it looks different than it did [59:43] before then yes. Um, so I do think this [59:47] is a maybe a little bit of a culture [59:49] shock or a shock to the system for [59:51] people to be like, there's a lot of [59:53] questions here. Um, and I and I do think [59:56] that that's um [59:59] the new norm. Um, I think for for lack [1:00:02] of a better term, as people adjust to um [1:00:06] the types of questions being asked, I [1:00:09] think to your point, it's up to us to [1:00:11] also educate people as to why there's [1:00:14] value in engaging in that and being [1:00:17] authentic and honest in in what's [1:00:19] working, what's not working for the [1:00:21] person. um so that we don't have to come [1:00:24] back again or circle back on those areas [1:00:26] where they felt I have to be socially [1:00:28] acceptable in my response or I have to [1:00:30] answer this because I really like my [1:00:32] team and I don't you know I don't want [1:00:34] to let them down so I better uh they've [1:00:36] been helping me with this particular [1:00:37] area so I better tell people I can do [1:00:39] this now even though maybe I can't. [1:00:41] Those types of things I think are things [1:00:42] that we're um just going to have to be [1:00:45] um supportive to our assessors in [1:00:48] navigating and making sure that the [1:00:51] information that we're we're gathering [1:00:53] has um is valid and that we have other [1:00:57] ways to either triangulate some [1:00:59] information or tell us that what we're [1:01:01] hearing is is accurate. But um certainly [1:01:04] I think we're just we're in a bit of a [1:01:07] growing space right now as far as how [1:01:10] people are adjusting to how that [1:01:13] assessment just looks and feels [1:01:14] different than what we've been used to. [1:01:16] » Well, and I think I think it's I think [1:01:18] the culture changes. Yes, absolutely. [1:01:20] And I think that's a big change and [1:01:24] but the connectivity of these of this [1:01:27] exercise with the not just eligibility [1:01:29] but the algo level is essential and I [1:01:32] think connecting it is I so this is such [1:01:34] an important role and I I I I think it [1:01:37] makes sense and I think it's a really [1:01:39] important direction especially if the [1:01:41] int as the intention is to be to [1:01:44] actually get services that people need [1:01:45] when they need it rather than saying and [1:01:47] this is what you get because we ask you [1:01:49] these these questions and sorry, I don't [1:01:51] know if you need it or don't. So, I [1:01:53] think I think that is spot on and I [1:01:56] think this is part of that evolution and [1:01:58] I think for all of us, I think the [1:01:59] culture change we need to help folks [1:02:01] » And I'm loving the microphone. Um it um [1:02:05] I think also to keep in mind [1:02:08] particularly the I mean for the [1:02:11] intellectual developmental disability [1:02:13] side [1:02:15] what we've been doing is assessing for [1:02:18] most people for that family support [1:02:19] waiver which service planning is [1:02:24] not absent from that but [1:02:27] you get a certain amount of money and [1:02:28] that's the allocation. And so the focus [1:02:31] on gathering information to build out [1:02:34] sort of the service array and supports [1:02:35] that somebody would need um I don't [1:02:38] think there's the right amount of [1:02:39] attention being placed on it because of [1:02:42] the way in which that waiver is been set [1:02:44] up to serve as many people as we [1:02:47] possibly can with what money we have and [1:02:48] that's doesn't lend itself to good [1:02:51] service planning discussion as part of [1:02:54] that level of care. Right? So I I think [1:02:56] that we'll get to a better space um for [1:02:59] for those folks who maybe this is a [1:03:01] feels very new because we're getting [1:03:03] we're getting definitely into more of [1:03:05] the nuts and bolts of their lives than [1:03:07] we were previously. [1:03:08] » Sorry. I think oh Tia I was gonna say [1:03:11] one thing that struck me when you said [1:03:13] it's not so much maybe I mean your [1:03:17] experience of what you were asked which [1:03:18] I'm not but maybe better preparing you [1:03:21] right like I think that's what I heard [1:03:23] too is I think may and I'm not saying it [1:03:25] wouldn't have made you uncomfortable I [1:03:26] don't mean to say that but I think [1:03:27] sounds like you weren't prepared [1:03:29] necessarily to know so I think going in [1:03:33] maybe that's just something we're and I [1:03:34] think you should have been I'm not but I [1:03:36] think it should because if you were I [1:03:37] think maybe you wouldn't have been I'm [1:03:38] not saying you wouldn't have been [1:03:39] uncomfortable I'm just saying this is my [1:03:41] first assessment I ever sat in on. And [1:03:44] that's the thing like my mom would use [1:03:48] » It. Still if you were better prepared, [1:03:49] you know what I mean? To have a [1:03:50] conversation. Hey, this is because I [1:03:52] think then you would have maybe know [1:03:54] known more of hey I don't want this [1:03:55] person here or not. So I think it just [1:03:56] that's what I hear too is I think you it [1:03:59] would have helped to make sure you know [1:04:00] we want to make sure people are [1:04:02] supported and knowing what's going to [1:04:03] happen. I guess [1:04:04] » Greatly supported. It's just I didn't [1:04:07] like the questions. It made me feel [1:04:09] really uncomfortable. [1:04:11] » Okay. [1:04:11] » And and I just [1:04:13] » Yeah, that's fair. [1:04:14] » I just felt like they were prying into [1:04:17] my daily life, which they need to know [1:04:20] how I feel and stuff, but like one [1:04:23] question was like, "How's your [1:04:25] relationship with your family?" I said, [1:04:27] "It's poorly because one, me and my mom [1:04:29] don't get always get along and I [1:04:32] struggle with that like [1:04:35] She nitpicks and then like I snap or get [1:04:39] an attitude and [1:04:40] » But I think maybe knowing [1:04:42] » I go to zero and 100 and I'm like wait I [1:04:46] shouldn't have done that but I [1:04:47] apologize. [1:04:47] » Yeah. Yeah. But maybe under helping you [1:04:49] understand why those are being asked [1:04:51] because I think because sometimes I [1:04:52] think if we're just going and I'm not [1:04:53] saying this is what happened but if I [1:04:54] just go in and I start with a list like [1:04:56] Holly said it shouldn't be hey Ty do you [1:04:59] know do you like your family? I'm not [1:05:00] saying that's what happened, but I think [1:05:01] to know why we're asking it because I [1:05:04] think if if you don't and I'm not I [1:05:06] think if I was me too and someone just [1:05:07] started asking me questions, I'd be [1:05:08] like, "What the heck? Why?" But I think [1:05:10] to know why you're being asked that it's [1:05:12] not here's why. And I think that's [1:05:15] probably not always happening. [1:05:16] » Yeah, I would like that because honestly [1:05:18] then I'd be okay like answering, but [1:05:22] still it's going to be a struggle for me [1:05:23] to do. [1:05:24] » I'm not saying it's not going to be [1:05:25] uncomfortable, but it might better give [1:05:26] you a sense of why it's being asked, [1:05:28] » Right? [1:05:31] Sorry. [1:05:31] » Yeah. [1:05:32] » Yeah. [1:05:32] » Uh I think she had a question over [1:05:34] there. [1:05:34] » Thank you so much. [1:05:36] » You're welcome. [1:05:36] » We have to finish. [1:05:38] » You know, I'm not ignoring you, right? I [1:05:40] just need to finish. [1:05:41] » I know. [1:05:42] » So, and [1:05:45] » It's just to Jessica's point was all I [1:05:46] will be I will be so brief if if that's [1:05:48] okay. And then you can move to wherever. [1:05:51] » Um I'm I'm gonna go ahead. I'm sorry. Go [1:05:53] ahead. Um, so I think this points to a [1:05:56] couple of things that we see at the [1:05:58] council. One is that advanced [1:06:00] preparation and is really a support tool [1:06:03] for people with ID, but also as a [1:06:06] sibling who has and a parent who's [1:06:08] navigating this system. [1:06:10] » I've seen the communications that come [1:06:13] and they are very thorough, [1:06:16] » But also it's not necessarily plain [1:06:19] language and it's definitely not easy [1:06:22] read. And so maybe uh one recommendation [1:06:27] is to work with a group of self- [1:06:29] advocates um who can help put materials [1:06:33] into plain language and easy read using [1:06:37] images. Um you know that's I think [1:06:40] that's going to help a lot of people [1:06:42] better understand and prepare for what [1:06:45] is in that tool. And also I would if [1:06:49] it's possible maybe a peer-to-peer [1:06:52] training or if if people are more [1:06:56] comfortable answering those types of [1:06:58] very personal questions uh with a peer [1:07:01] rather than their I mean if there's a a [1:07:05] poor relationship with the case manager [1:07:08] or any other team members [1:07:10] » Then I can see how any any way you [1:07:14] deploy that [1:07:15] » Tool is not going to be well received. [1:07:18] So, if there's a way to have a peer [1:07:21] relationship that helps somebody prepare [1:07:23] to answer those regardless of the [1:07:26] relationship with the case manager, um [1:07:29] that might be another tool, another [1:07:32] approach to supporting people. [1:07:34] » Um I know you probably can't have a peer [1:07:38] conduct or deploy that instrument with [1:07:41] that person. [1:07:42] » It has to be the case manager. Um, but I [1:07:45] think letting individuals know what [1:07:47] their rights are if they want a friend [1:07:49] with them when they're answering. I [1:07:51] think that's a very reasonable thing to [1:07:55] communicate to people. [1:07:56] » And then they can also help communicate [1:08:00] with seeing how they're doing too, you [1:08:04] know, like maybe they are struggling. [1:08:06] And like I struggle every day, but like [1:08:08] I it's just it's hard to answer those [1:08:12] questions [1:08:14] personally when I just answered them [1:08:18] like truthfully. Like you do have to [1:08:21] answer them truthfully cuz like if you [1:08:24] don't then it butts you bites you in the [1:08:26] ass at the end. But [1:08:29] I mean I I just it's just whatever. Um [1:08:34] to your point who spoke whoever spoke [1:08:36] before Tilly um [1:08:38] » And now I can't remember oh uh not to [1:08:41] speak for the whole SAI board but I [1:08:43] think like the peer-to-peer or creating [1:08:46] documents in plain language is something [1:08:49] that um you who um somebody could [1:08:53] approach self- advocates of Indiana on [1:08:56] as a board um because you know that's [1:09:01] something you know We we do and [1:09:05] typically and we're not to not to brag [1:09:08] but we're pretty good at it. So we're [1:09:10] you know not to speak for the whole [1:09:12] board SAI board but I think typically [1:09:15] we'd be willing to help with things like [1:09:17] that to an extent. So [1:09:19] » Okay go ahead. [1:09:20] » Thanks. Um I agree the preparation is is [1:09:25] really huge um because some individuals [1:09:28] are having assessments for different [1:09:29] systems. Um, just an example, I we [1:09:32] getting my son reevaluated at school and [1:09:34] we were sent I was sent an email from [1:09:36] the school psychologist who I had never [1:09:38] talked to and she said, "Please complete [1:09:39] this eval this evaluation, whatever." [1:09:42] And it was almost 200 questions that I [1:09:45] was really emotional answering at the [1:09:47] end because I was not prepared to answer [1:09:49] 200 questions about his deficits at that [1:09:51] moment. And so I think the preparation [1:09:53] is key and I I'm encouraged that case [1:09:56] managers are being told to do these [1:09:59] things conversationally because I think [1:10:00] that's different and having a [1:10:02] conversation where it is tough to still [1:10:04] answer those questions but I'm not faced [1:10:06] with [1:10:06] » 200 questions of the same thing over and [1:10:09] over. So I think that that preparation [1:10:12] will be helpful. And again, and I think [1:10:14] we've talked about this in other [1:10:15] meetings for different things, like [1:10:16] setting the expectation of knowing what [1:10:18] they're walking into when they're doing [1:10:19] it because for that school evaluation, [1:10:22] that wasn't it. Um, and it's different. [1:10:25] You know, my art case manager has said, [1:10:26] you know, his evaluation will come up [1:10:28] next month. You know, we have a little [1:10:29] preparation. I'm prepared because I'm [1:10:31] here. Um, but I think in general [1:10:34] » That those extra steps really make a [1:10:36] difference. I agree with you because [1:10:39] like I it's just hard [1:10:43] to express myself [1:10:47] to others. But I cuz I'm a little shy or [1:10:52] you know going through something. But [1:10:54] like I will say this, Sunday I went to [1:10:57] church and I loved it because I felt the [1:11:01] presence of God and Jesus on a certain [1:11:04] hymn like a song. It's called it is well [1:11:09] and I felt sad and then joy and it it [1:11:14] reminds me of like doing self advocates [1:11:18] to help other individuals express what [1:11:21] they need. But when I express things, [1:11:25] sometimes it doesn't go forward and it's [1:11:30] just frustrating. [1:11:31] » So I I'd like to add um one thought to [1:11:35] this and and it kind of goes along with [1:11:37] what Dr. Nord said about um you know [1:11:40] having a having a wholesome conversation [1:11:43] about this. They call me doctor. I [1:11:45] figured nobody nobody calls me anything [1:11:47] but you [1:11:49] » That that was what that was. And I also [1:11:51] didn't press the mute button. Um, [1:11:54] » Yes. [1:11:55] » So, uh, [1:11:57] you know, the stakes are really high [1:11:59] when you get into I I mean, I get the [1:12:01] level of care where you're establishing [1:12:03] eligibility, but if you we get into [1:12:05] whatever a new Oasis or a new ALGO or [1:12:08] what whatever the new iteration of um [1:12:11] figuring out how this um translates into [1:12:17] uh you know, support needs and budgets [1:12:18] and all that kind of thing. the stakes [1:12:20] are very very high and one concern I [1:12:22] have is um the the time frame of three [1:12:26] days which in the inter eye over and [1:12:28] over and over again it's has this [1:12:30] occurred in the last three days so [1:12:34] I you know first of all for a lot of [1:12:38] things like if you're kind of sad you [1:12:41] have kind of depression there's a good [1:12:42] chance that that probably has manifested [1:12:44] itself in the last three days but there [1:12:46] are a lot of um highly acute who, you [1:12:50] know, very problematic behaviors that [1:12:52] may occur once in a blue moon. I mean, [1:12:55] some people it's like around Christmas [1:12:56] and all of a sudden they're [1:12:57] hospitalized. That person has a little [1:12:59] bit different support need than somebody [1:13:01] who absolutely never ever ever is [1:13:04] hospitalized, right? [1:13:06] » Um, and the one thing I would I would [1:13:09] really encourage you to consider is how [1:13:13] um an appeal can work. And I, you know, [1:13:15] I'm not talking about every single [1:13:16] person goes, "Oh, I lost a tiny bit of [1:13:19] budget and every every everybody's going [1:13:21] to appeal to get more and more and more, [1:13:23] but there are going to be some people [1:13:24] who this upends their budget or this [1:13:27] upends something in their support in [1:13:30] their support um the supports they're [1:13:32] provided." And I I'm just very concerned [1:13:34] about that three days aspect. Um, you [1:13:37] know, made positive statements. I mean, [1:13:40] sometimes I go three days without that. [1:13:43] You know, I there there are other ones [1:13:45] where you're talking about more [1:13:47] explosive behavior and aggression and [1:13:49] that kind of thing. Even the most [1:13:50] aggressive person is not aggressive [1:13:52] every week, you know, and so you might [1:13:54] have somebody who has physical [1:13:56] aggression, property destruction, and [1:13:59] sometimes it's big enough where some, [1:14:01] you know, law enforcement's involved, [1:14:03] but that happened last week, so I give [1:14:04] it a no. And that's going to really [1:14:06] affect what your supports [1:14:10] » Assessment is. And so I'm always [1:14:11] concerned when we kind of give up the [1:14:13] human aspect to say here it's a [1:14:16] checklist. And I I encourage you to give [1:14:20] » Some thought to how that appeal process [1:14:22] can work, especially in cases where [1:14:24] everybody knows it's obvious this person [1:14:26] shouldn't have, you know, dropped half [1:14:29] his budget because of the inter eye. [1:14:33] » So no, I I appreciate that um and [1:14:36] appreciate your comments, Jim. I think [1:14:39] what I will go back to is these [1:14:40] assessments are are very comprehensive. [1:14:43] Um, and yeah, there's there is certain [1:14:47] look back periods for certain items, but [1:14:50] that's not every item. And it also asks [1:14:53] things like how often and not just in [1:14:56] the last three days. So, without getting [1:14:58] into too many details, I I hear your [1:15:00] concern and I appreciate it. Um I think [1:15:04] um and I alluded to this before, there's [1:15:06] a reason we have case managers doing [1:15:08] these, right? Because they know the [1:15:11] individual. They also and if in the [1:15:14] event that they don't, let's say it's a [1:15:15] newer case manager, right? They have [1:15:18] that individual's file as well, right? [1:15:21] All their information about their [1:15:23] progress towards, you know, in various [1:15:25] services and and all of that [1:15:27] information. [1:15:29] um so that when they're doing that [1:15:31] assessment, if something doesn't quite [1:15:33] ring true, they can dig in a little [1:15:35] deeper in that conversation and find [1:15:37] out. We expect that people would grow in [1:15:40] their skills as a result of our [1:15:42] services, right? [1:15:43] um that growth will look different [1:15:45] depending on the person in the area, but [1:15:48] you know, we want to make space for [1:15:49] people to actually gain skills and to [1:15:51] recognize that as well as when [1:15:54] individuals maybe um I'll choose this [1:15:58] because it's it's me. Um as they age, [1:16:02] sometimes we lose some skills, right? Or [1:16:05] or our our strength areas change. So [1:16:08] these tools are sensitive enough um that [1:16:12] I think it will or we believe it will [1:16:14] pick up on all those things. I also want [1:16:16] to mention because of all the great [1:16:18] conversation around kind of setting the [1:16:20] stage and and those conversations to [1:16:23] help prepare individuals for these [1:16:25] assessments because they are very [1:16:27] different um than what we have been [1:16:29] doing for um a number of years. [1:16:33] There is we have a learning [1:16:34] collaborative for those assessors, the [1:16:36] mentor assessors. Um and all of this [1:16:39] information we can take back to that [1:16:41] learning collaborative. Um and talk [1:16:43] through what you know what what are some [1:16:46] maybe some individuals are doing that [1:16:48] preparation a certain way. You know, how [1:16:51] can we share that information and that [1:16:53] best practice to better position [1:16:55] individuals and families to be ready for [1:16:57] these assessments? So um those your [1:17:01] comments around um preparation and [1:17:03] setting that stage is is very much [1:17:06] appreciated and we will share that. [1:17:08] » Thank you. [1:17:09] » I um I I suspect this is maybe your last [1:17:12] bullet so I'll I'll um I'll just preempt [1:17:15] it. Um [1:17:18] I'm only I'm I'm asking these questions [1:17:21] mostly because I I think there's a [1:17:22] broader community with these questions. [1:17:24] I was in a conversation with a family [1:17:25] member yesterday and kind of three [1:17:28] things that came up. So, I figure this [1:17:30] is a great time because I can say it, [1:17:32] but I think it's more important that [1:17:33] they hear and and Holly, I think you and [1:17:36] I have had we we chatted about this last [1:17:38] week. Um, [1:17:41] there's a perception or or there's [1:17:44] there's conversation out there that [1:17:46] people have lost their waiver through [1:17:48] because of these assessments. That's the [1:17:51] first. The second is the denial pending [1:17:53] language in the review process for those [1:17:56] that and that language and what does [1:17:58] that mean? And then um the third is [1:18:02] appeal process. Those weren't even [1:18:05] phrases questions, but I'm just going to [1:18:06] throw those really volatile words out [1:18:09] and let you manage what comes next. [1:18:12] » Well, thank you for preempting it [1:18:14] because that's the perfect segue, Derek. [1:18:16] Um so yes so we um have been doing these [1:18:20] assessments now since February. Um very [1:18:24] few um [1:18:28] finalized denials have been issued and [1:18:31] there is a reason for that. Um these are [1:18:34] new tools as we all know these are um in [1:18:38] many cases not all because we have been [1:18:41] using the interrise suite of instruments [1:18:43] on the nursing facility level of care [1:18:45] side but for some case managers [1:18:48] um particularly in the space of uh [1:18:53] individuals with intellectual and [1:18:54] developmental disabilities these may be [1:18:56] completely new tools to them right so um [1:19:00] as a result of that we've got new tools [1:19:02] new assessors. We are taking um a lot of [1:19:07] care in reviewing any assessment that is [1:19:11] flagged for us to review because that is [1:19:14] case managers can do that. Um but also [1:19:17] any assessment that appears to be [1:19:19] borderline on eligibility, right? And [1:19:22] when I say we're reviewing it, we're not [1:19:24] just looking at it and going, "Oh, [1:19:25] okay." Right? And clicking a button. [1:19:28] We're looking at it for that individual. [1:19:31] And does that Is that assessment [1:19:33] consistent with what we see in the [1:19:35] individual's records? [1:19:37] Right? Um as a way to validate on an [1:19:41] individual level that okay, this [1:19:43] assessment [1:19:45] looks to be accurate based on the [1:19:46] information we have and the the actual [1:19:49] assessment. So um we are taking all that [1:19:52] very seriously obviously because um we [1:19:57] and we've talked about this but we know [1:19:59] we need to get the right services to the [1:20:01] right people. [1:20:04] Um we also know that there are [1:20:07] individuals in services who are not [1:20:09] going to continue to meet level of care. [1:20:12] Um [1:20:13] and that's hard. [1:20:15] That's hard for them. Um, it's hard for [1:20:20] uh the case manager to deliver that. [1:20:22] It's hard for bead staff, right? It's [1:20:25] just it's a a space we haven't been in [1:20:27] in a really really really long time [1:20:29] approving 99% of people that come in the [1:20:32] door. So, we are um working with case [1:20:36] managers [1:20:38] um about what that looks like, how those [1:20:41] conversations can be had and should be [1:20:43] had and how we're connecting people to [1:20:47] um to other resources. Um but we are [1:20:50] taking great care in any of those uh [1:20:54] reviewing any of those assessments that [1:20:55] appear to be result in denial as we [1:20:58] should. [1:21:00] um [1:21:03] the appeals process. Glad you brought [1:21:05] that up. Thank you. Um that as with [1:21:09] anything um any adverse action, [1:21:11] individuals will get written notice of [1:21:14] the decision with their appeal rights. [1:21:18] Um so the due process will is in place [1:21:21] and will will remain in place through [1:21:24] through um this entire um process. [1:21:28] individuals that are um determined not [1:21:33] to meet level of care, whether that's [1:21:35] people walking in our doors at the [1:21:37] district office, so to speak, um you [1:21:40] know, part of what we do today is [1:21:41] connecting them with other things, [1:21:43] right? Um because very few individuals [1:21:47] walk into a bead's office, apply for [1:21:49] services, and immediately get services, [1:21:51] right? That doesn't happen. Um, so we're [1:21:53] in uh we've been referring folks for [1:21:56] other and connecting them with other [1:21:58] resources for some time in that in those [1:22:00] situations. For individuals in services, [1:22:02] there will be a transition period if if [1:22:05] they lose um eligibility or level of [1:22:08] care. Um, and during that time, the case [1:22:10] manager will work with the individual [1:22:12] and the team on a transition plan, what [1:22:15] that looks like, and what other [1:22:18] resources that person needs to be [1:22:19] connected to. Um, [1:22:22] as an example, if if uh we're talking [1:22:25] about maybe a 40-year-old individual [1:22:28] who's been in services, [1:22:31] um, is working a job, [1:22:34] um, gets, [1:22:36] let's just say the person's on the CI [1:22:37] gets residential HAB, some behavior [1:22:39] supports, [1:22:41] um, and, uh, extended services. Um, [1:22:47] you know, what what's that look like? [1:22:49] what's that transition plan for that [1:22:50] individual. It might be, it depends on [1:22:53] the person certainly, but it might be a [1:22:55] referral to the Center for Independent [1:22:57] Living. Um, if they need some just [1:23:01] connections, right? Or maybe some [1:23:03] centers for independent living, they all [1:23:04] do things a little different, right? [1:23:06] They're all a little different in what [1:23:07] they offer. Um, it might be rep payee or [1:23:12] that might be a local bank, right? [1:23:14] Depending on the community and the [1:23:15] person. Um it may be um [1:23:20] uh a referral for or a discussion around [1:23:23] state plan services. It might be a [1:23:26] connection with um some sort of support [1:23:29] group or a CHC perhaps or you know uh [1:23:33] whatever whatever might support that [1:23:36] person. Um but we're not here to say [1:23:39] you're no longer eligible and uh next [1:23:42] week we're terminating your services. [1:23:44] Right? services will remain in place [1:23:46] through the appeal process if people [1:23:48] appeal. But I will say this and this [1:23:52] will date me too like 30 years or [1:23:55] whatever or 20 something years. Um, if a [1:23:58] person is determined not to meet level [1:24:01] of care and launches an appeal, that [1:24:02] team, that case manager needs still to [1:24:05] be having those very real conversations [1:24:07] about, you know, if [1:24:10] this appeal results in a denial of level [1:24:14] of care. Um, [1:24:16] » We need to be ready. [1:24:17] » We need to be planning for that and we [1:24:18] need to position them to be ready for [1:24:20] that. If that makes sense. [1:24:22] » I want to just circle back really [1:24:24] quickly to [1:24:27] this conversation around level of care [1:24:30] with the NRI suite of tools. Obviously, [1:24:33] I think and maybe this bears reminding I [1:24:36] think our system is working to or toward [1:24:39] a place where [1:24:42] we can [1:24:44] hopefully have one encounter [1:24:46] and identify the right waiver for the [1:24:49] right person at the right time with with [1:24:51] the array of tools that we are [1:24:53] operationalizing. [1:24:54] and also be in a position to have that [1:24:57] service planning happen essentially [1:25:00] simultaneously. [1:25:02] Um, and I know there are some [1:25:05] concerns around how some of the [1:25:07] questions are framed and time look back [1:25:09] periods and [1:25:12] we have seen some communications around [1:25:16] people being advised to go into that [1:25:18] assessment and share their worst day and [1:25:23] that that be the lens through which they [1:25:25] answer those assessment questions. Share [1:25:29] your worst day in the last 30 days and [1:25:32] the last 60 days, whatever that may be. [1:25:34] It needs to be your worst day. [1:25:38] And I would just say we can't do that. [1:25:45] And I would really I would really [1:25:48] put forth to this council that if we are [1:25:52] doing service planning based on [1:25:55] someone's worst day and we do that for [1:25:59] 50,000 people, [1:26:01] we are going to be in a very tough spot. [1:26:07] Service planning conversations can [1:26:09] happen at any point in time, even after [1:26:12] their service plan budget has been [1:26:14] issued. If something changes, that [1:26:16] service plan should change to reflect [1:26:18] that. So, I just encourage folks to be [1:26:21] thinking about we do we do not want to [1:26:24] move forward [1:26:26] with a deficit-based mindset about the [1:26:29] people that we are supporting. We do [1:26:32] want to move forward with a dynamic [1:26:34] system that can adjust [1:26:36] to be respondent to that person's [1:26:39] changing needs over time. [1:26:42] » Thanks, Kathy. Yeah, Tom, [1:26:43] » Just question on the back to the appeal [1:26:45] question. Um, if someone is appealing [1:26:48] their denial of eligibility, if the NRI [1:26:51] suite of tools is utilized for that [1:26:52] determination, do they get any [1:26:54] information about their assessment from [1:26:56] NRI for the purpose of their appeal? [1:26:59] » Oh, sure. the the actual assessment like [1:27:01] their their responses and stuff they [1:27:03] » Utilize. Okay. So they they'll they'll [1:27:04] receive that for the appeal process. Uh [1:27:08] if they [1:27:08] » Receive the reason. [1:27:10] » Yes, they'll receive the reason. Um [1:27:14] ask me your question again, Tom, because [1:27:16] I don't think it's I don't think it's [1:27:19] » Just what [1:27:22] » Lawyers arguing. [1:27:26] » So the the actual assessment is being [1:27:28] utilized to make a determination for [1:27:29] eligibility. So that's what is being [1:27:31] relied upon. So, if someone's going to [1:27:33] appeal that denial of eligibility, what [1:27:36] information from that assessment are [1:27:38] they going to have access to to argue [1:27:40] their appeal? [1:27:42] » They will they will have their [1:27:43] determination letter and they can have a [1:27:46] copy of their assessment. [1:27:47] » Okay. [1:27:48] » Yeah. [1:27:48] » Okay. Thank you. [1:27:57] » I I do have one question. This is Kate [1:27:59] on the example you gave with somebody [1:28:01] who seems to is on the CI waiver and [1:28:05] they're getting lots of residential [1:28:06] support but they're successfully [1:28:09] employed and have living their good [1:28:11] life, their vision of a good life. Is [1:28:14] there a mechanism for you all to [1:28:16] determine whether or not those supports [1:28:18] are what is leading to that person's [1:28:21] success? like maybe they are employed [1:28:24] because they have the level of care [1:28:25] support that they that are receiving. Is [1:28:28] there do you understand what I'm trying [1:28:30] to ask? And is there I I just worry [1:28:33] about going from a CIH waiver level of [1:28:37] care down to community referrals if [1:28:41] there's a possibility that a family [1:28:43] support waiver structure with still some [1:28:46] of those things in place could continue [1:28:48] to support that person to live [1:28:50] independently [1:28:52] with the right level of support uh [1:28:54] rather than just going down to all [1:28:56] community based services. So, [1:28:59] » And that's just based on your example. [1:29:01] » Yes. No, that's that's a good question. [1:29:03] I I I do want to clarify that if someone [1:29:06] doesn't meet level of care, they would [1:29:08] not have access to CI or family support [1:29:13] because it's the same eligibility for [1:29:15] those two waiverss in terms of the level [1:29:18] of care. [1:29:21] So, we would again work with what are [1:29:24] the person's needs today, right? and how [1:29:28] can we connect them with other resources [1:29:31] outside of HCBS to address those needs. [1:29:35] » And I think to your I wanted to clarify [1:29:38] something you said because you talked [1:29:41] about CI level people [1:29:44] and [1:29:46] the folks on that waiver are a heavy [1:29:49] mix. There are some people who have some [1:29:52] truly exceptional needs on that waiver [1:29:54] and there are individuals who have [1:29:55] transitioned out of a group home to the [1:29:58] CI waiver or they've met some other [1:30:00] priority criteria at some point in time. [1:30:04] So their budget may not reflect and [1:30:07] their service need not reflect an [1:30:09] emergent need at the time that they are [1:30:12] assessed. [1:30:13] » So that's a I think just an important [1:30:15] clarification for people. I think what [1:30:17] you mean is those folks who are [1:30:18] currently getting a a a higher level of [1:30:22] support from our system and then are [1:30:25] determined at some point to no longer [1:30:27] meet our level of care. Uh and I do [1:30:30] think that's where we need um I mean [1:30:34] truly suggestions, input from this group [1:30:37] on how best to maybe walk somebody [1:30:40] through that transition to um kind of [1:30:43] offboard them off of that waiver. [1:30:45] because to your point, we wouldn't be [1:30:47] able to offer them a lesser amount of [1:30:49] services or an alternate waiver [1:30:52] because they wouldn't meet that criteria [1:30:54] either. So, it's really thinking about [1:30:59] forcing the system to have conversations [1:31:02] all along someone's journey in the [1:31:04] system about transitioning down or [1:31:07] stepping down from services and supports [1:31:08] when they don't need them. Um, [1:31:11] obviously, we don't want to create a [1:31:12] cliff for anyone. Um, but I certainly [1:31:16] also don't, and I think I've said this [1:31:18] at other meetings, I don't want people [1:31:20] to wait until that level of care to to [1:31:23] figure out that someone's that we kind [1:31:26] of already know maybe that somebody's [1:31:27] not going to meet that eligibility [1:31:29] criteria um before we start talking [1:31:31] about this isn't going to work and we [1:31:33] can't continue to offer this this level [1:31:34] of service. I can't think of an example [1:31:37] of somebody who would have those higher [1:31:39] need waiver supports who it may may be [1:31:43] impacted by that to be honest, but that [1:31:46] doesn't mean that there there isn't any. [1:31:48] So, [1:31:51] » I just want I just want to add I think [1:31:53] it comes down to the case managers um [1:31:55] because they're the ones in the homes [1:31:57] and seeing it. And for the case managers [1:32:00] to have the best training in [1:32:02] communication because they're the ones [1:32:04] that are going to be seeing it coming [1:32:06] » More than a piece of paper. [1:32:09] » Yeah, good point. Okay, I'm gonna Lexi, [1:32:11] I'm going to go to you and then we need [1:32:12] to keep moving. So, um and then we'll [1:32:14] take after your question, we'll take a [1:32:16] break. you know. [1:32:18] » Okay. Awesome. Thank you. Um I think I [1:32:21] want to go like I want to go back a [1:32:23] minute. It's been a minute since it's [1:32:24] been mentioned, but we talked about um [1:32:28] Holly talked about uh the good thing is [1:32:32] like the case managers that are the [1:32:34] assessors, they know most likely [1:32:38] um probably more often than not, they [1:32:40] know the individual being assessed um or [1:32:44] they know their file. Um, but I think [1:32:48] kind of the elephant in the room, [1:32:50] something people are a lot of people are [1:32:52] concerned about, um, is will there when [1:32:57] Waverista happens be a transition to [1:32:59] Maximus because Maximus assesses [1:33:03] individuals and knows pretty much [1:33:06] nothing about it. And we're seeing an [1:33:08] issue with that a lot on um, health and [1:33:11] wellness, TBI, stuff like that. So I [1:33:14] think a lot of people receiving ICF ID [1:33:17] services are very concerned that Maximus [1:33:21] is also going to be those doing those [1:33:23] ICC or ICF ID level of care assessments. [1:33:28] » Yeah, that's a good question, Lexi, but [1:33:30] currently there are no um no plans to to [1:33:35] um move those eligibility or level of [1:33:38] care assessments for ICFD. [1:33:42] That's good news because I'm one of the [1:33:43] people that was concerned about it and I [1:33:45] think a lot of people were. So, [1:33:47] » All right. [1:33:48] » Thank you. [1:33:49] » Thanks, Lexi. Okay, we are going to take [1:33:51] a This is exactly on time. It's crazy. [1:33:55] Okay. Um [1:33:57] uh 10:05. We're going to take a [1:33:59] 10-minute break. So, we will be back at [1:34:01] 10:15. [1:34:03] » That's okay. [1:34:05] » 11:15. Okay. [1:34:07] » Question. Hold on one second to just [1:34:09] because it's loud. [1:34:10] » Gota get people. Okay, go ahead. [1:34:14] » Sorry. [1:34:14] » Just start talking. [1:34:15] » So, I have a question. So, like, [1:34:20] » Hey guys, we're gonna go ahead and get [1:34:21] started just so we can get through it. [1:34:24] I'm not holding you guys. Um, okay. Go [1:34:26] ahead. [1:34:26] » I have a question. So, like say, [1:34:29] » Is this related? Sorry. Just I just want [1:34:31] to make sure is same same. Okay. I just [1:34:33] want to make sure in case it was Okay. [1:34:35] » No, you're fine. Go. know how people get [1:34:38] money for assistance [1:34:40] for their bills. [1:34:42] » They get what? I'm sorry. [1:34:43] » Money assistance for their bills. [1:34:45] » Yeah. [1:34:46] » Let's just say, [1:34:49] well, for me, I was trying to get for [1:34:51] the energy assistance and I got denied. [1:34:54] But what's frustrating on that is I have [1:34:59] a lot of bills, but I don't I don't know [1:35:03] how to put it any of them. Oh, I think [1:35:06] just she was mentioning that it can be [1:35:08] for people that were referring to that [1:35:10] as a as a support. It is not consistent [1:35:13] and who gets approved for that kind of [1:35:15] support. [1:35:16] » So, just more of a I think FYI for [1:35:19] » Okay, thanks. [1:35:20] » Thank you. [1:35:20] » Okay. Thanks. Okay, we're going to move [1:35:23] on here. Let me get my [1:35:29] get here. Okay, so we're going to move [1:35:31] on to uh waiver amendments. Moving on [1:35:34] with Holly. [1:35:37] » Me again. All right. [1:35:39] » Right. Um, good thing I got a strong [1:35:42] voice here. Um, so just a reminder that [1:35:45] we do have waiver amendments for all of [1:35:48] the beads administered waiverss as well [1:35:50] as and that's not on here, but the the [1:35:53] pathways for aging waiverss um are at [1:35:56] CMS with a planned effective date of [1:35:58] August 1st. That includes, of course, [1:36:01] the the case management that we've been [1:36:03] talking about um as well as some other [1:36:07] um [1:36:09] components that we've discussed uh uh in [1:36:12] previous meetings. Um but those are at [1:36:16] CMS under review and we anticipate [1:36:18] having those back um in July. I can't [1:36:21] give a date because I'm not sure when [1:36:23] that will be, but we expect them um to [1:36:26] come in in July. So just wanted to [1:36:29] provide that update [1:36:32] and then wanted to talk um some more [1:36:34] about waiver reset just to ensure that [1:36:37] we um that we are providing information [1:36:41] to you all so that you all can kind of [1:36:43] track what's happening with regard to [1:36:44] waiver reset and that we continue to [1:36:47] focus on um the goals and understanding [1:36:50] the why behind um the reset. So, [1:36:55] um, and you've seen this slide before, [1:36:57] you're probably going to be tired of it, [1:36:59] so I'll apologize in advance, but, um, [1:37:02] the goals of the waiver reset, um, have [1:37:05] been steady throughout this process. And [1:37:07] one is simplifying the system. Um, it's [1:37:10] not news to anyone that the system can [1:37:13] be difficult to navigate and confusing [1:37:16] um, for individuals and families. So, [1:37:18] um, we know that as part of waiver [1:37:20] reset, we want to make our system more [1:37:23] understandable. Um, we already talked [1:37:25] about reducing the number of assessments [1:37:27] that individuals have to go through. Um, [1:37:30] and then also updating the services that [1:37:33] are offered again based on feedback [1:37:35] we've received um, from those that we [1:37:38] support [1:37:40] and those individuals that we will [1:37:42] likely one day support. um we know that [1:37:46] our services um need to be updated um [1:37:49] and we need to to reexamine kind of what [1:37:52] we offer and how that's how those [1:37:54] services are delivered in some [1:37:55] situations. [1:37:57] We also know we need to improve support [1:37:59] coordination. I think we've heard a lot [1:38:01] about that this morning when we were [1:38:03] talking about the assessments and those [1:38:05] conversations that are taking place or [1:38:07] should be taking place. Um, we know that [1:38:11] uh in in the coordination of of services [1:38:15] and supports that those case managers [1:38:18] need to know what's out there and [1:38:21] available and they need to um be able to [1:38:23] connect individuals um with other [1:38:27] services, paid and unpaid, and actually [1:38:29] help them maximize um all of those [1:38:32] resources they may have available to [1:38:33] them. That's not new. Um we've been [1:38:37] talking about that for years. Um and [1:38:39] that is unrelated to an individual's [1:38:42] eligibility status, right? Um it really [1:38:46] um all of our services should be focused [1:38:48] on connecting people so that they're [1:38:50] more included in their communities, [1:38:53] whatever that looks like for them. um [1:38:55] enhancing quality outcomes. You know, [1:38:58] how can we um as part of waiver reset [1:39:01] offer quality services and then support [1:39:04] providers [1:39:06] um [1:39:08] in ways that they can provide those [1:39:10] services. Um and you know, I think the [1:39:13] the quality uh piece is part of that [1:39:18] valuebased purchasing or paying for [1:39:21] outcomes, whatever whatever terminology [1:39:23] we want to use. It really is how do we [1:39:26] support those providers of services [1:39:29] um to aggressively work with individuals [1:39:32] and families to to help them reach the [1:39:34] outcomes um they need from our services. [1:39:40] » Polly, [1:39:41] » Yes. Um I I know that the the whole idea [1:39:44] of um paying for quality and the value [1:39:46] based payments and all that that's a [1:39:48] that's something that we're all getting [1:39:50] kind of used to that terminology and [1:39:51] feeling like that's some that's a [1:39:53] direction that we're heading in. Right. [1:39:55] » Um can you give any salient examples [1:39:57] from other states that you've learned or [1:40:00] just that that beads that DAR is [1:40:03] thinking of in what what direction are [1:40:06] we going with this? I mean if you look [1:40:08] at the value based pay payments that [1:40:10] were in that one slide for case [1:40:11] management I think we already discussed [1:40:13] that being primary primarily compliance [1:40:17] what might be a good quality metric that [1:40:21] you would pay for or what are you guys [1:40:23] thinking? Well, I think, you know, [1:40:25] that's a great question, Jim, and I [1:40:27] don't have any um other states in my [1:40:28] back pocket that I would speak to just [1:40:30] because I don't think I could [1:40:32] necessarily adequately represent another [1:40:34] state without, you know, making sure um [1:40:37] and reviewing it recently. But we have [1:40:39] and we'll continue to look at um what's [1:40:42] happening in other states around this [1:40:44] valuebased purchasing um [1:40:47] so that that can inform any decisions we [1:40:50] make. Um, I think one of the things that [1:40:54] is important, [1:40:56] um, from my perspective when we're [1:40:58] thinking about paying for outcomes is, [1:41:02] you know, not just saying, okay, we're [1:41:05] going to pay for this, but we really do [1:41:06] have to build to it. And I think Derek [1:41:08] kind of alluded to this. We kind of [1:41:10] start with [1:41:12] gathering that data, looking at those [1:41:14] compliance matters, getting that nailed [1:41:17] down and in place and then build from [1:41:20] there. Um, but I think the outcomes [1:41:22] would differ depending on the service, [1:41:25] right? I mean we have music therapy, [1:41:27] recreck therapy that are therapeutic [1:41:30] services and then we have things like [1:41:32] today and this is we're talking waiver [1:41:35] reset so things will look differently [1:41:37] but then we're thinking about like [1:41:39] participant assistance and care or pack [1:41:42] in attendant care those outcomes would [1:41:44] look very different right and and so I [1:41:47] think it would depend on the service but [1:41:49] certainly we can take that back um and [1:41:52] um perhaps carve out some time in a [1:41:54] future meeting about how we might [1:41:57] consider uh valuebased payment for some [1:42:00] of the services. So I think that's a [1:42:03] great question [1:42:05] » And and I appreciate your answer because [1:42:06] that that's a basically I think that's [1:42:08] sort of the stepping stones that you you [1:42:11] need to get to to get to where we are. I [1:42:13] got to say that when when um in your [1:42:17] comment about like wreck therapy and [1:42:19] music therapy, those are therapeutic [1:42:20] surf ser services and they're going to [1:42:22] look different than pack. I mean, I can [1:42:26] see from a compliance standpoint where [1:42:27] there are some similarities, but like on [1:42:29] quality, I I guess maybe I'm just like [1:42:33] lacking imagination because it's really [1:42:35] hard for me to come up with specifics [1:42:37] that I'm thinking, oh, okay, here's [1:42:39] something that would be a quality metric [1:42:40] that the state would pay for in lie of [1:42:43] um unit space system and the quantity. [1:42:47] you know, [1:42:49] simply saying we're going to move away [1:42:50] from units and we're going to move away [1:42:53] from quantity and we're going to move to [1:42:55] quality. I don't think anybody would [1:42:58] disagree with that as a as a goal. The [1:43:01] devil's in the details though and and it [1:43:04] seems difficult if you're designing a [1:43:06] new system and then the payment [1:43:08] structure is based on this thing that we [1:43:11] are even having a hard time discussing [1:43:13] or or putting a putting our finger on [1:43:17] that gives me a little bit of [1:43:18] trepidation going into the future of [1:43:20] like well what is this going to look [1:43:22] like? Um, so I and I think I'll probably [1:43:25] I'll try to hone my imagination skills [1:43:28] in the future to be able to come up with [1:43:30] something because I you know it's it's [1:43:33] really difficult to really you know it's [1:43:35] everybody knows quality when you see it. [1:43:38] How do you measure it and how do you put [1:43:39] that forward into something that then [1:43:41] becomes a billable service? [1:43:43] » Yep. No, I think we're I I agree with [1:43:46] you and we are always open to feedback [1:43:49] if you uh do come up with suggestions um [1:43:53] for um value based payment or paying for [1:43:56] outcomes. But um I'll just speak to I [1:44:00] think um [1:44:04] we've talked ad nauseium with this group [1:44:06] about employment. [1:44:09] I think we've emphasized at the advisory [1:44:11] council quite a bit outcomes around [1:44:13] employment that will be an area of focus [1:44:16] more than likely [1:44:19] » The degree to which the services being [1:44:21] provided are leading to toward someone's [1:44:24] employment outcomes [1:44:27] will be looked at and evaluated as far [1:44:29] as how can we incentivize [1:44:32] services that that get someone [1:44:35] successfully toward an employment [1:44:36] outcome or the outcome that they are [1:44:38] working toward. [1:44:40] » Um, and that could be something that's [1:44:42] not employment, but in that same kind of [1:44:45] realm, I think I'm that one's coming to [1:44:47] mind again because we've talked about it [1:44:50] so heavily at the with this group, but [1:44:52] also because [1:44:54] the origin of us talking about it at [1:44:57] this group have been self- advocates [1:44:59] saying we want competitive integrated [1:45:01] employment. Um and so I think at least [1:45:04] from my perspective [1:45:07] and this is where you all you know are [1:45:09] welcome to bring forth successful ideas [1:45:12] or innovative ideas from other states [1:45:14] where who have implemented a valuebased [1:45:16] payment model around employment supports [1:45:18] or employment outcomes that [1:45:22] either for a particular service or for a [1:45:24] team um to to share in a valuebased [1:45:27] payment because they were collectively [1:45:29] able to work together to get somebody [1:45:31] that outcome. Um those are that's a just [1:45:33] a high very high level example and to [1:45:36] your point Jim the devil's always in the [1:45:38] details about how you execute that but [1:45:41] that's probably where the most attention [1:45:45] or emphasis has been internally for our [1:45:47] team um because of just some of the work [1:45:50] that has been occurring um with the [1:45:53] innovation pilot projects and some of [1:45:55] the um other uh APA related um [1:45:59] initiatives that we undertook um a [1:46:02] couple years ago. [1:46:03] » Yeah, I was going to I was going to say [1:46:04] that Kathy, I think that um and Melissa [1:46:07] has a lot of experience in this too, I [1:46:09] think, with employment, but right, if if [1:46:11] there is an employment goal and again it [1:46:13] can't just be does a person want a job [1:46:15] or not, you had the conversation, you [1:46:17] get paid, right? That's not going to [1:46:18] fly, right? So, if if if you've [1:46:21] discussed employment and it's an [1:46:23] obstacle, what have what are you doing [1:46:26] to either address that obstacle, right? [1:46:28] And so I think that for employment, it's [1:46:30] not just is there an employment goal, [1:46:32] you get money, right? You've you've [1:46:34] reached the outcome because that's not [1:46:37] what's going to happen. Someone's going [1:46:38] to write an employment goal so they can [1:46:40] get that extra $20. Let's a lot of times [1:46:42] unfortunately that's what's going to [1:46:43] happen, right? So how do we build it so [1:46:46] that it's actually um there's things in [1:46:49] place that's uh [1:46:52] you know incentivizing more than just [1:46:54] maybe checking the boxes sometimes. So, [1:46:56] um, but employment's like Kathy I was [1:46:59] going to say is what's coming to mind [1:47:01] because I think there's I don't know all [1:47:03] the research on valuebased, but I think [1:47:04] that's probably the Melissa could jump [1:47:06] in. Probably the most [1:47:09] probably the mo most used right now or [1:47:11] at least being explored at least [1:47:12] nationally, I would think. Do you think [1:47:14] that's accurate? Maybe. Maybe not. I [1:47:17] don't know. Am I putting you on the [1:47:19] spot? I don't know. [1:47:20] » No, that's fine. Am I [1:47:22] » I don't know if [1:47:22] » Yeah, you're okay. Just don't hit the [1:47:23] button like Derek. Don't mess up [1:47:26] everything like Derek did. [1:47:28] » All right. [1:47:32] » Yeah. [1:47:33] » So, you know, when you think about [1:47:36] values-based outcomes, [1:47:38] there's almost two different types of of [1:47:41] outcomes based things. There's there's [1:47:43] services that are meant to teach a skill [1:47:45] and services that are meant to help a [1:47:48] person achieve a an independence goal or [1:47:50] an ability to um increase their their uh [1:47:54] proficiency at doing something. And so [1:47:56] the outcome for that might be the [1:47:58] attainment or progression towards that [1:48:00] goal. But then there's other services [1:48:02] that are more uh filling a need that the [1:48:05] person may not be able to meet [1:48:06] themselves. transportation, [1:48:09] um, feeding, [1:48:12] um, [1:48:14] whatever ADLs, whatever that is. And so [1:48:18] the outcome measures for those types of [1:48:20] services might look a lot different [1:48:23] because those um are more based on the [1:48:27] quality of the service provided, the the [1:48:30] deliverability of it. So for example, if [1:48:32] it's transportation, is was the person [1:48:34] on time? Did they, you know, get picked [1:48:37] up within a reasonable um, you know, [1:48:41] distance from where they were were [1:48:42] going? And I'm just using transportation [1:48:44] because that's kind of a very concrete [1:48:45] one, but versus something like an [1:48:49] employment or um like a behavior goal [1:48:52] where it's like we're going to reduce [1:48:53] the number of self-injurious incidents [1:48:56] or reduce the number of aggressions. you [1:48:58] can objectively measure are we working [1:49:00] towards that goal versus you know um [1:49:04] we've got a a tedicare or or pack or [1:49:08] something that is you know helping the [1:49:10] person um feed themselves the person may [1:49:15] never be able to feed themselves due to [1:49:17] their disability but we can still [1:49:19] determine quality metrics [1:49:21] » From that based on um just looking at it [1:49:24] but I agree there's not going to be a [1:49:25] reversal [1:49:27] » Quality metric. [1:49:28] » So, so I'm not going to try to get [1:49:30] totally down the rabbit. Sorry, sorry, [1:49:31] K. This is just to follow up on kind of [1:49:33] what I was already saying. So, not to [1:49:35] just go totally rabbit hole on this, but [1:49:40] um like I bill for my agency and it [1:49:42] there's a certain way that you bill. You [1:49:44] go into the ICP portal and then you like [1:49:47] put in people's names and all this stuff [1:49:49] and their their Medicaid number and then [1:49:51] you get down to like what's the service [1:49:53] you're providing and what are the number [1:49:54] of units. [1:49:56] It's hard for me while I'm sitting at my [1:49:58] computer doing this to think, okay, for [1:50:02] this particular [1:50:04] uh this particular um BC visiting this [1:50:09] person, they took the this uh this guy [1:50:11] to Goodwill and that part of it was they [1:50:13] went and talked to somebody about it and [1:50:15] person's got a VR referral. They're they [1:50:18] they they don't have a job coach yet. So [1:50:21] the BC is kind of doing a little bit of [1:50:22] exploration which you know a couple [1:50:24] years ago you all added to be behavior [1:50:26] support as a as an appropriate um way [1:50:29] for BC to interact with an individual. [1:50:32] How do I bill for that? I mean do I look [1:50:34] into an individual service note and say [1:50:37] oh on this particular occasion they were [1:50:39] doing something that was relevant to to [1:50:42] um employment. They did a little bit of [1:50:45] exploration. They talked about it. Maybe [1:50:46] they talked to an employee. I don't know [1:50:49] how to I mean I agree that that's [1:50:51] quality [1:50:52] » But compared to being able to say and [1:50:54] they spent an hour and a half doing it [1:50:56] and so that's six units you know and I'm [1:50:59] not saying [1:51:00] » You know we have to keep unit I just [1:51:02] can't and again it may be my deficit in [1:51:07] um [1:51:07] » Well I think you're looking you're [1:51:08] looking maybe for the [1:51:10] » The howto way before process defined [1:51:15] » I think it is hard to envision because [1:51:18] that's that's kind of the struggle we [1:51:19] have is we can't envision it. Yeah. [1:51:21] » Um at the same time I will say and and [1:51:24] and because we haven't done it [1:51:26] » Ever, right? Um and right but I do think [1:51:30] here and here's the opportunity is and I [1:51:32] think employment's a really good example [1:51:34] is whatever that quality outcome is [1:51:37] isn't necessarily I would argue it's not [1:51:40] about what I as the provider did every [1:51:43] every minute of the day because every [1:51:45] minute of the day might be I had to work [1:51:47] I had to help the the employer [1:51:49] understand what their responsibility was [1:51:51] and I I had to provide support to the [1:51:54] individual. It's a big kind of holistic [1:51:57] that isn't just about me as the employ [1:51:59] as the provider that in other words the [1:52:02] outcome isn't just because of me and [1:52:04] what I did. The outcome is this whole [1:52:06] ecology or ecosystem around a person and [1:52:09] and how we set up the supports that [1:52:11] isn't just about what we deliver to them [1:52:13] but about what the community also [1:52:15] delivers. And I think I think that's a [1:52:17] really important and powerful [1:52:18] opportunity because at the end of the [1:52:20] day a quality employment outcome in the [1:52:22] community isn't I and having worked as [1:52:24] an vocational service provider it's not [1:52:27] because of me [1:52:28] » It's because the individual and those [1:52:30] around and yes of course we are [1:52:32] facilitators of that and those supports [1:52:35] but if if the outcome is is only because [1:52:37] of me and that's a failure I think and I [1:52:40] think so I just say I I really commend [1:52:42] it. Is that complex? Abs. Absolutely. [1:52:45] That's complex [1:52:47] and there's not going to be a metric in [1:52:48] the very traditional and how do I bill [1:52:51] for that? And I I do think that's an [1:52:53] important thing because it gets me away [1:52:55] from being the responsible party for [1:52:58] every outcome in this person's life and [1:52:59] realize that my my responsibility is [1:53:01] much bigger. That's hard to do. That's [1:53:03] going to be some big changes. I commend [1:53:05] it. It's going to be hard. [1:53:06] » It's be hard for us to struggle with [1:53:08] because we've got a long legacy. And I [1:53:10] mean that not as a not as a critique. [1:53:12] It's not a critique. This is I think [1:53:14] it's pretty [1:53:15] » Just to talk about employment. Sorry. [1:53:20] » Sorry, Katie. Do you want to go before [1:53:22] me? [1:53:22] » Yeah. [1:53:24] » Okay. Um, just to talk about employment, [1:53:26] like I just recently got a job, but it's [1:53:30] through the company I'm with, the LEAL [1:53:34] Foundation. I love it because they [1:53:38] look towards [1:53:41] people and other people with or without [1:53:44] intellectual disabilities. So that's my [1:53:48] main thing. Like most of the jobs that I [1:53:51] applied to didn't hire me because I put [1:53:54] I have an a disability. And I think [1:53:58] that's criticism. [1:54:00] I think it's discrimination. [1:54:02] It's not fair to us that we want to work [1:54:05] at Kroger, Walmart, Target, wherever. [1:54:09] They don't want to hire people with [1:54:11] disabilities anymore. It's frustrating. [1:54:14] So, I just went with the job that I feel [1:54:18] like that I love now. It's called [1:54:21] Feeling Fine. It's off of Massav. that's [1:54:23] pretty close to here. But, [1:54:26] um, it's a cute boutique and I just love [1:54:29] working there. And I feel like as if I [1:54:33] if I had a mental breakdown here in a [1:54:36] week or so, just for example, and I was [1:54:40] working at a different job that they [1:54:43] didn't understand, they would have fired [1:54:45] me on the spot. [1:54:47] Let's just let's just put it that point [1:54:49] in perspective because that's what [1:54:51] people do. [1:54:53] they don't care about our mental health. [1:54:56] » So, I think uh this is Kate for those of [1:54:58] you who are online, just so we can have [1:55:00] that for the transcript, too. Um I [1:55:03] really appreciate you sharing that [1:55:05] because I think when from the council's [1:55:07] perspective, we hear very often that [1:55:10] mental health and support for people [1:55:13] with ID who are also experiencing mental [1:55:16] health challenges is really important. [1:55:18] And it's not just, you know, getting [1:55:21] mental health services like therapy. [1:55:24] It's also having access to the words to [1:55:27] be able to describe how you're feeling [1:55:30] and share that experience so you can get [1:55:33] the help that you need. That's really [1:55:35] important. And it sounds to me like [1:55:38] there also is a need on the employment [1:55:40] side to do more training for um hiring [1:55:45] managers and in the community about like [1:55:48] you said you love your job and you work [1:55:50] at a boutique and I I would love to [1:55:53] visit your boutique because that sounds [1:55:55] amazing but I also saw your face light [1:55:58] up when you were talking about how much [1:56:01] you love your job and happiness. It's [1:56:04] not a goal that we work into care plans. [1:56:08] But ultimately, life is about being [1:56:11] happy. And you can't do that if the [1:56:14] things around you are not supporting you [1:56:16] to be happy and what you want for [1:56:19] yourself. [1:56:19] » Right? So, when I was doing job [1:56:22] applications with my job coach and I [1:56:25] wouldn't receive anything back, I'm [1:56:27] like, [1:56:29] "These jobs don't want to hire people." [1:56:31] » So, the L Yeah. And the LEO Foundation, [1:56:36] Home Services Foundation, is the company [1:56:39] I'm with. And Darlene, she's back there [1:56:42] beautiful and everything. But she she [1:56:46] going she put it out there that like, [1:56:50] "Hey, we have this new boutique opening. [1:56:53] Would you like to work there?" I was [1:56:54] like, "Yeah." [1:56:56] But it took quite a while for me to get [1:56:59] the job, but I was still patient. [1:57:03] So I I wanted to just comment on some of [1:57:06] the valuebased services. It's because it [1:57:09] sounds like there's two com [1:57:11] conversations here. What are the value [1:57:12] based services that you're looking to [1:57:14] integrate into waiver redesign or waiver [1:57:17] reset? Sorry, wrong word. Um and how [1:57:20] will you measure it is those are the two [1:57:23] things and I know some of those [1:57:25] measurement pieces come out of national [1:57:26] core indicators. Um, when we look at [1:57:30] that data, I always wonder if there's a [1:57:33] way to increase the response rate to [1:57:35] that those number of people that are on [1:57:38] those waiverss versus how many people [1:57:41] actually respond to national core [1:57:43] indicators seems relatively low. Um, [1:57:46] that might be one thing to consider in [1:57:48] is how do you increase that? Um, the [1:57:51] other thing uh I would look at is um [1:57:56] self- advocacy as a service, a value [1:57:59] added service. Um, the ver there's a few [1:58:02] states that have self- advocacy [1:58:05] integrated into their waiver system. Um, [1:58:08] I don't know how well that works or what [1:58:10] that entails, but I know that it's on [1:58:13] it's a service provision. That might be [1:58:15] something when we're talking about [1:58:17] self-determination and HCBS helping [1:58:20] people live in the community. [1:58:22] Something like self- advocacy [1:58:25] to build those skill sets uh for better [1:58:28] community living would be a value added. [1:58:32] » Thank you. I think Katie had No. Okay. [1:58:35] Oh, okay. [1:58:39] » Okay. [1:58:41] » Yeah. All right. Um, thank you guys for [1:58:44] the good conversation. Um, [1:58:47] so you're fine. It's good conversation. [1:58:50] Um, so lastly, oh, you switched. [1:58:53] » Were you ready? I'm sorry. [1:58:54] » That's okay. I think, um, yeah, just the [1:58:57] last goal of course is implementing the [1:58:59] sustainable service delivery system and [1:59:01] we have talked about that as well. So, [1:59:04] let's go ahead. Um, [1:59:06] I don't know what the music is. Sounds [1:59:08] like the ice cream truck. If anyone [1:59:10] remembers any pizza, too. I did too. [1:59:15] » Actually, I can't wait. [1:59:16] » I want the Superman ice cream, please. [1:59:22] » Um, so um, as we think about a [1:59:26] sustainable framework, I want to just [1:59:28] quickly go through those three levers [1:59:30] we've talked about before. Um, one is [1:59:33] the support needs tiers. That is again [1:59:36] where individuals um those interi [1:59:40] assessments, right? Those will inform [1:59:45] support level tiers that are in [1:59:47] development. Okay, those aren't done [1:59:49] yet. We are gathering all that data um [1:59:52] from the assessments that have been [1:59:53] completed. [1:59:55] Um somebody does have an ice cream truck [1:59:57] somewhere in this building. Um and then [2:00:00] we'll be looking at developing or are [2:00:02] developing support level tiers. those [2:00:04] those tiers will be individuals who have [2:00:08] similar needs will be grouped [2:00:11] um together, right? And according to [2:00:13] their need and that's what we're [2:00:15] referring to when we talk about support [2:00:17] levels or support need tiers. That's [2:00:21] what we're talking about. That's in [2:00:22] development from that. Once we have [2:00:25] those developed, there will be a model [2:00:27] service mix. And I know we we've talked [2:00:29] about this before or a model service or [2:00:32] a combination of services that one would [2:00:35] typically expect an individual with that [2:00:38] need level to utilize. [2:00:42] It's not telling people what services [2:00:45] they should get and saying here you're [2:00:46] in this support level. This these are [2:00:49] the services you get and this is how [2:00:50] much. That's not the intent. is just to [2:00:52] give some kind of some parameters for [2:00:54] teams so they can think about you know [2:00:57] what that might what a service mix might [2:00:59] look like um with the individual. [2:01:03] Then there's support budget tiers and [2:01:06] those budget tiers will be um determined [2:01:10] based on available resources the [2:01:13] Medicaid appropriation right and they [2:01:16] will be connected if you will to these [2:01:19] are the support level support need [2:01:21] levels these are the budget levels and [2:01:24] there'll be a relationship there but [2:01:27] they are two separate things I do want [2:01:29] to stress they are two separate [2:01:30] » Does that the Medicaid [2:01:34] Does that mean like a Medicaid um [2:01:37] redetermination or what [2:01:40] » To the amount of funds you know to [2:01:42] believe how we've kind of talked about [2:01:44] pie that we have of funding that's what [2:01:46] I'm talking about okay [2:01:47] » Is that overall kind of pie of funding [2:01:50] that gets divided with support level [2:01:53] framework more equitably across the [2:01:56] individuals and services [2:01:58] » So my question is is like do they do [2:02:01] Medicaid determination [2:02:03] do or no? [2:02:04] » No, that is that will remain with the [2:02:06] division of family resources as it is [2:02:08] now. [2:02:09] » Okay, that was my question. [2:02:10] » No, that's a good question. Um, and I [2:02:12] think the other piece is when we think [2:02:14] about the budget tiers, we're also [2:02:17] looking at some things other than the [2:02:19] assessment that would include living [2:02:21] arrangement and age and even what are [2:02:25] those other long-term ser LTSS or [2:02:28] long-term services and supports um, [2:02:31] expenses or costs for that individual? [2:02:34] what are they receiving not just in [2:02:36] waiver or what are their needs not just [2:02:39] from a waiver perspective but more [2:02:40] holistically what are an individual's [2:02:43] needs and then what are those resources [2:02:45] that are being used or needed across [2:02:48] waiver and state plan to address those [2:02:51] needs [2:02:53] um and then of course the sustainable [2:02:55] framework number and type of waivers um [2:02:58] simplification of the service array and [2:03:00] and the budget tiers and then the slots [2:03:03] assigned per waiver [2:03:04] once we have um the waivers designed or [2:03:08] or the number of waiverss determined. [2:03:10] Next slide, [2:03:13] » Please. [2:03:15] » Speaking of mental health, maybe we need [2:03:16] to go over there. [2:03:17] » Yeah, maybe. [2:03:20] » Um so, I did want to um just also kind [2:03:23] of put in one list, if you will, those [2:03:26] things that we're doing um related to [2:03:29] waiver reset. Um, we could call them [2:03:31] phases. Um, but waiver reset is big as [2:03:35] you guys know. Um, and everything that [2:03:37] we're doing is working towards [2:03:40] that final full waiver reset, right? So, [2:03:44] we've done stakeholder engagement. We we [2:03:46] will continue to do that. Um, we have [2:03:49] the support budget community advisory [2:03:51] board. I didn't name it. um the SB CAB [2:03:55] um that is meeting monthly um around [2:03:58] waiver reset. We have the intri [2:04:01] implementation which you can see how [2:04:03] that um utilizing those tools across all [2:04:06] the beads waiverss supports [2:04:10] that future look at support levels and [2:04:12] and developing those support levels. [2:04:16] We have the case management, the [2:04:17] selective contracting. Um we know with [2:04:20] waiver reset um however that ends up [2:04:24] looking right um in 2028, we need case [2:04:28] managers in place that are well trained [2:04:30] and well informed so that they can [2:04:32] adequately support individuals and [2:04:34] families through those changes. [2:04:37] Um and then the transition planning of [2:04:39] course um for individuals on waiverss [2:04:43] today um that will transition at the [2:04:46] time of waiver reset. We can't start [2:04:48] that too soon. And then of course we [2:04:50] have talked um I believe last month [2:04:53] about um our pursuit for a youth waiver. [2:04:57] Um we have heard um for uh quite some [2:05:01] time that there is a desire um for a [2:05:05] youth waiver. ch needs of children are [2:05:08] significantly different than those of [2:05:10] adults. Um so we are um looking at [2:05:14] pursuing a youth waiver um likely in [2:05:18] advance a little bit in advance of the [2:05:21] full waiver reset. So um I know that's a [2:05:25] lot. If we have questions we can [2:05:27] certainly talk through those. But this [2:05:29] surprise this will not be the last time [2:05:30] you hear about waiver reset. We'll [2:05:32] continue to have those conversations. [2:05:34] So, next slide. [2:05:37] Um, I won't go through this slide. You [2:05:40] all have seen it before. It just [2:05:42] provides a little more information on [2:05:43] the support budgets. Um, [2:05:47] but just wanted to call that out. Also [2:05:50] wanted to include the slide. Yes, that [2:05:53] talks about why we're pursuing support [2:05:55] budgets. Again, I think you know um I [2:05:58] will I will confess um I am steeped [2:06:02] enough in waiver reset that that I have [2:06:04] to remind myself to talk about the why, [2:06:07] right? Why are we doing this? Um why are [2:06:11] we pursuing um waiver reset and why are [2:06:14] we pursuing this different model of of [2:06:17] support level needs or support needs [2:06:20] levels and support budgets? [2:06:23] Um, at the end of the day, um, we're [2:06:26] doing it, um, we're pursuing it because, [2:06:30] um, [2:06:33] today there isn't, um, there is perhaps [2:06:37] a lack of lack of equity in in resources [2:06:40] individuals can access through HCBS, [2:06:43] right? It's dependent some on the waiver [2:06:46] you're on and and some other factors. [2:06:48] And the support level framework um [2:06:51] allows us to um objectively identify an [2:06:56] individual's needs. [2:06:58] And then the support budget allows us a [2:07:02] way to objectively say people with this [2:07:04] level of need should have access to this [2:07:07] level of funds. [2:07:08] » So on the waiver reset, are you talking [2:07:11] about all the waivers? Are you gonna [2:07:13] like like go through all the waivers and [2:07:16] see which need which waivers need more [2:07:20] budget? [2:07:21] » No, the actual the full waiver reset, [2:07:25] right, is when we will sunset [2:07:27] » The waivers we have today [2:07:30] » And they will be replaced and we will [2:07:33] stand up new waivers completely new. [2:07:37] » Um there will be a transition period, [2:07:40] right? So, individuals in all likelihood [2:07:42] will transition when their annual [2:07:46] » Um plan is due. Okay. Right. Um but the [2:07:49] waiverss as we know them today [2:07:53] » Won't be here. That's 2028 probably. [2:07:55] » Okay. Cool. Yeah. So, we're still [2:07:57] » It's not tomorrow. So, it's okay. [2:07:59] » That's what I was wondering. [2:08:01] » If it was tomorrow, all hair on my head [2:08:04] would be gray. But it's not. It's 25. [2:08:07] Me, too. [2:08:08] » So, it's all right. [2:08:11] Yeah, [2:08:11] » It it does. It feels like it's next [2:08:13] month around 2028, but but but we have [2:08:16] some time [2:08:17] » In two years. [2:08:18] » Holly, [2:08:19] » Yes. Has it completely like because I [2:08:22] know at one point we were talking like [2:08:24] late 2027. [2:08:26] Has it completely changed to the [2:08:28] transition period being 2028? And the [2:08:30] reason I asked this is I believe my [2:08:32] annual meeting is typically in December. [2:08:35] So, would I start transitioning in [2:08:37] December of 2027 or would I have to wait [2:08:39] till December of 2028? [2:08:42] » So, I can't give you a firm answer on [2:08:43] that right now, Lexi. Um, you know, we [2:08:48] we would we are full steam ahead. I want [2:08:51] to be clear about that. But we also want [2:08:53] to be very thoughtful and I do feel like [2:08:56] um previously we had talked about 2027. [2:08:59] I do feel like we are sliding into early [2:09:02] 2028. [2:09:04] Um so um but we will keep you all [2:09:07] apprised of kind of where we are on that [2:09:09] timeline. Um [2:09:13] but we we again we're full speed ahead [2:09:15] but we want to make sure that um we [2:09:19] don't we want to be very thoughtful and [2:09:21] intentional in the process. So [2:09:23] » Understandable. [2:09:25] » Yeah. Yeah. But we'll keep you all I [2:09:27] mean we'll we'll be talking about this a [2:09:29] lot. You're going to have to hear from [2:09:30] me a lot more. I'm sorry. [2:09:32] » No problem. I like hearing about this [2:09:34] stuff, so it's cool. [2:09:35] » Okay. Thank you, [2:09:38] » So then go ahead. [2:09:39] » Sorry. I was gonna say, um, with the [2:09:41] youth waiver being a possibility, will [2:09:44] there be any kind of, um, I guess [2:09:49] movement forward to [2:09:52] coordinating how that might uh, work [2:09:56] with the schools or with the um, IdoE as [2:10:00] well? Yeah, that's a a a great question. [2:10:04] Um yes, I think um as we get further in [2:10:09] with the youth waiver, I do think it's [2:10:13] important um that we engage with [2:10:17] Department of Education. Um, I I will [2:10:20] say, and I know you know this, um, [2:10:25] a family's experience with the [2:10:27] educational system often is related [2:10:31] almost solely to their local school [2:10:33] district. Um [2:10:36] so um but yes I think that's an [2:10:40] important call out is and we do need to [2:10:42] account for again those entitlement [2:10:45] services for youth and how do we support [2:10:47] them in accessing those [2:10:50] in an appropriate way. Yeah good call [2:10:53] » With the youth waiver um possible [2:10:56] transition before like is there an idea [2:10:57] of how much sooner that that transition [2:11:00] would start than the full waiver reset? [2:11:02] Um, not right now. I think we would like [2:11:05] to I think if we we need to get it we [2:11:08] would need to to work through the youth [2:11:10] waiver um and get it implemented in 2027 [2:11:14] probably early to mid 2027. [2:11:17] Um if we're going to do it before waiver [2:11:20] reset and that that is next week by the [2:11:23] way. Um not really but um but yeah [2:11:26] that's that's kind of in discuss or that [2:11:29] is in discussion right now as well is [2:11:30] watching that timeline. [2:11:32] » Holly is the envision that if youth only [2:11:36] on like only on that waiver and not on [2:11:38] the other waivers. So if they're youth [2:11:39] are on that waiver only that waiver. [2:11:41] » Yeah. [2:11:41] » Okay. [2:11:42] » Yep. [2:11:46] » Um let's see. Oh, and another thing on [2:11:49] here that I just want to want to note is [2:11:51] the supports budget does promote some [2:11:53] transparency there so that individuals [2:11:56] will know um walking into their annual [2:12:00] meeting so to speak what resources they [2:12:03] have available through state uh not [2:12:04] through state plan through the waiver um [2:12:08] in terms of in in consideration of also [2:12:12] what other services they may be [2:12:14] accessing through state plan and other [2:12:16] resources. [2:12:18] And again, it allows us to predict [2:12:21] predict predict I've been talking for [2:12:24] way too long today. Um spending [2:12:27] um both for people on the wait list as [2:12:31] well as um individuals and services. So [2:12:34] yeah, we can go ahead and go to the next [2:12:36] one. [2:12:36] » One more question. The the requirement [2:12:39] um from last legislative session to [2:12:40] create an assisted living waiver, how [2:12:42] does that interplay with the waiver [2:12:43] reset? [2:12:44] » I'm so sorry. living. [2:12:46] » Oh. Oh, [2:12:47] » The assisted living waiver is 460 plus. [2:12:50] » Okay. No implications just on that. [2:12:52] Okay. [2:12:53] » Good question though. [2:12:54] » That would fall under [2:12:57] » OMP. [2:12:58] » Yeah. [2:13:01] » Yep. Um I won't go through this again. [2:13:03] I'm wanted to include it though. If we [2:13:05] can go to the next slide. I've updated [2:13:08] this next slide and graphic. Please note [2:13:12] that those uh participant counts are [2:13:14] current um as of [2:13:18] » April. April. As of April um [2:13:21] » Say current people say [2:13:22] » Yeah I know um [2:13:25] » The devil's in the details as Jim said. [2:13:27] Yes. Okay. I can add that [2:13:29] » Just in because people will say [2:13:30] » Yes. So I've added in the youth waiver [2:13:33] there that you can see that is a [2:13:35] difference from the last time you saw [2:13:36] this slide as well. We have the case [2:13:38] management and the youth waiver. And [2:13:40] then that green is more representative [2:13:42] of the new waiver structure that would [2:13:45] that we would be in um at the time of [2:13:48] waiver reset. [2:13:52] » Um let's go ahead and [2:13:56] » Can you maybe just go back? [2:13:58] » Yes, please go back. [2:13:59] » I just want to highlight on that because [2:14:01] I think you did this intentionally. [2:14:04] » Oh, I did. Um, [2:14:06] Holly appears to have bolded [2:14:09] the kid numbers. [2:14:11] » Um, and I I I just wanted to call out [2:14:14] the numbers of kids that we are serving [2:14:17] is now outnumbering the adults. [2:14:23] » Thank you, Kathy. [2:14:25] » I mean, [2:14:27] » Yeah. So, lots of use. [2:14:29] » So, the bold ones mean kids. [2:14:32] » Yeah. The bold ones like the 10,000 [2:14:34] There are some that are [2:14:36] » So basically 10,000 FS is 0 to 17 I mean [2:14:41] over 10 you know then 18 to 26 is 7,000 [2:14:44] 27 to 56 and then H&W 2000 [2:14:50] to 17 798 18 to 26 okay [2:14:56] » Yes and our ages on the family support [2:14:58] waiver weight list very much [2:15:02] um correlate with this as well um in [2:15:05] terms of the age of of individuals on [2:15:08] the FS weight list. So Jory, just [2:15:10] quickly, I saw your face. So it's [2:15:12] interesting because I think you probably [2:15:13] didn't realize. It's interesting. I just [2:15:15] was because I think we are noticing [2:15:17] people don't necessarily real I mean we [2:15:19] say it sometimes but I don't think it's [2:15:21] I not to call you out. I just saw your [2:15:23] face was like oh [2:15:25] » My so I'm assistant special ed director [2:15:27] in the district and I think that's very [2:15:29] reflective though of the needs that [2:15:31] we're seeing in schools. the school [2:15:32] needs are significant and the I oversee [2:15:35] the uh developmental preschool program [2:15:38] as well as the my board of our [2:15:41] classrooms for students who have more [2:15:42] intense needs and just the level of the [2:15:45] growth in those needs is startling um [2:15:49] and then how are we providing it's very [2:15:52] passionate topic because it is this the [2:15:55] classrooms um we are adding a fourth [2:15:57] classroom our development preschool [2:15:59] classrooms are exploding and we're a [2:16:01] smaller district um some of the larger [2:16:03] districts and these are we have students [2:16:05] I mean every we've tried to figure out [2:16:07] how do we catch these kids as two or [2:16:09] three or four year olds who already have [2:16:11] the identified disability versus like a [2:16:13] developmental delay how do we catch them [2:16:15] get them on the waiting list for the [2:16:17] waiver um so we've just added little [2:16:19] bits to like our case conference [2:16:21] templates and things to ask but the [2:16:23] number of students that are not on the [2:16:25] wait list yet that haven't even signed [2:16:26] up and then match the number of kids [2:16:28] that are on it and just knowing in my [2:16:30] head like the conferences that in with [2:16:32] 11 year olds or 15 year olds that are [2:16:33] still that have not been caught. [2:16:35] » It's just I think it's very reflective [2:16:38] kind of [2:16:38] » I think what they should do is like have [2:16:42] someone test them and then figure it out [2:16:45] because that's what my mom had me do was [2:16:47] be tested every year to see where I [2:16:50] struggle at and then they could help [2:16:53] them get on there. And these are [2:16:55] students. [2:16:59] » Even if they weren't evaluated, they [2:17:01] should still test them, you know. [2:17:03] » And I think to your point, Jo, I think [2:17:05] that's where the youth waiver comes in [2:17:06] because the services and supports that [2:17:08] are offered, right? I mean, aren't um I [2:17:12] I think about this as my first day on [2:17:14] the job years ago is what are you [2:17:16] waiting for? Because the problem is I [2:17:18] think people are waiting but it's it's [2:17:20] what services are on that array right [2:17:22] for a child and there's other services [2:17:24] that the school system provides right [2:17:26] that is not a waiver service and so I [2:17:28] think that's you know the the movement [2:17:31] is because what you know what what are [2:17:34] you wait I mean you know because a lot [2:17:36] of times it's not it the services that [2:17:39] are there other DOE's you know what I [2:17:41] mean there's other services and supports [2:17:42] that are already in place that are [2:17:44] helping that so it's kind of [2:17:46] » Can I throw something out there about [2:17:47] the numbers. This is Lexi. [2:17:49] » Um, [2:17:51] so I think so I found out I got on I was [2:17:56] got on the A andd waiver originally. [2:17:58] I've been on the waiver for almost 10 [2:18:00] years and h about half of that was A&D [2:18:02] um which is now health and wellness. Um, [2:18:06] and I found out from my doctor, believe [2:18:08] it or not, which I heard is rare to find [2:18:10] out about the waiver from your doctor. [2:18:13] Um I think we're seeing more kids on the [2:18:15] waiver, more youth on the wa on the [2:18:18] waiver or on the waiting list now than [2:18:21] historically is because um and I see [2:18:24] this a lot on but on social media [2:18:27] especially Facebook and stuff there's a [2:18:29] lot of peer-to-peer support for families [2:18:32] like parents are supporting parents and [2:18:34] caregivers are supporting caregivers [2:18:36] their you know Facebook groups for stuff [2:18:38] like that and I think more parents are [2:18:41] hearing about the waiver honestly ly [2:18:42] through other parents through social [2:18:44] media um than historic, you know, that [2:18:48] wasn't a thing. That wasn't even as much [2:18:50] of a thing when I got on the waiver 10 [2:18:53] years ago. But, um I think historically [2:18:56] for people my age, schools weren't [2:18:59] talking about it. Doctors weren't [2:19:00] talking about it. And now parents are [2:19:02] seeing other parents with their kids on [2:19:04] it on social media and finding out from [2:19:07] parents. And there's just so much [2:19:08] peer-to-peer support, especially with [2:19:10] social media. [2:19:13] Yeah, good point, Lexi. [2:19:15] » Thank you. [2:19:15] » Thank you, Kathy. Thanks for bringing us [2:19:17] back to point that out. No, I appreciate [2:19:19] it. I'm glad you did. [2:19:21] » I'm glad you did. Um, just want to note [2:19:24] we've already talked about most of this. [2:19:26] Um, but do want to just reiterate that [2:19:29] we are um analyzing that data from the [2:19:33] interrise now. Um and then um if we can [2:19:36] move to the next slide, I want to [2:19:38] provide an update on [2:19:40] some of the activities that we're in [2:19:43] process of or have completed already um [2:19:46] with regards to waiver reset. Um HSRI, [2:19:50] human services research institute is a [2:19:53] contracted entity with beads. um they [2:19:56] now have two years of Medicaid claims [2:19:59] data that includes the waiver, the HCBS [2:20:03] data as well as state plan data. So [2:20:05] we're looking again at that holistic [2:20:07] approach right um and they are cleaning [2:20:11] that right from a data perspective um [2:20:14] and then uh working on that analysis. We [2:20:18] have also and this is not we bees. This [2:20:21] is one of our internal partners in FSSA [2:20:23] our uh friends over at office of [2:20:25] Medicaid policy and planning have [2:20:27] launched an internal workg group [2:20:29] exploring state plan home health [2:20:31] services um and we are a part of that. [2:20:34] Um we've held some initial meetings on [2:20:36] the plans and goals for waiver reset [2:20:39] with our cross system partners that [2:20:40] includes um our friends at um DMHA of [2:20:45] course our our family now in the Bureau [2:20:48] of Better Aging um as well as OMP. [2:20:54] We have also um completed an in-depth [2:20:58] review of our current service [2:21:01] definitions across all four of the beads [2:21:03] waivers. I think we've talked about [2:21:05] before um we have a lot of services that [2:21:08] we offer and how can we simplify that, [2:21:11] right? [2:21:12] um how can we kind of consolidate [2:21:14] services or combine services or in in [2:21:18] some way make that system that's those [2:21:21] that that service array a little easier [2:21:23] to understand. Um while also keeping [2:21:27] that eye on on quality services. Um so [2:21:31] we have completed that. Um we have [2:21:33] completed round one of research into [2:21:36] some promising practices in other states [2:21:38] on all things waiver reset. Right. Um [2:21:41] all different topics there. And then we [2:21:43] begin um or began some additional um [2:21:47] research into promising practices [2:21:49] earlier this month. We have a [2:21:52] preliminary service array recommendation [2:21:54] from HSRI or No, I'm sorry. We don't [2:21:57] have it yet, but it's in process of [2:21:59] being um developed for us to review. [2:22:05] And then um Yes. Oh, I'm sorry. You're [2:22:09] fine. We're fine. Um on that preliminary [2:22:12] service array recommendations, is that [2:22:14] going to be uh discussed with the SB? [2:22:18] » Probably. So I'm not sure the timeline [2:22:20] for it yet, but I would think we will [2:22:22] talk about that with the SB group. Yes. [2:22:24] Thank you. [2:22:25] » Good question. [2:22:28] We have also provided weight list data [2:22:31] um to HSRI um because as we talk about [2:22:35] the launch of a youth waiver and waiver [2:22:37] reset um we know we've got multiple [2:22:40] waiting lists now for HCBS. So we need [2:22:44] to be looking at that and deciding how [2:22:46] that's going to work moving forward. [2:22:49] Um and then [2:22:50] » Sorry Holly. [2:22:51] » Oh yeah sure. Well, Kate left, so [2:22:54] somebody asked that question, but you [2:22:56] know, she she passed it on to me. Um, [2:23:00] that weight list data, is that kind of [2:23:02] demographic data, age? Okay, so it's not [2:23:07] um level of care, nothing like that. [2:23:09] Okay. [2:23:11] » Well, let me rephrase that. That waiting [2:23:14] list data would include what level of [2:23:16] care was met by the person, right? [2:23:19] because we have different we have the [2:23:21] nursing facility level of care and the [2:23:22] ICF ID level of care. So, [2:23:25] » Does that make sense? [2:23:26] » Yes, it does. It's you're not looking at [2:23:28] you're not looking at NRI data [2:23:31] essentially. [2:23:32] » We're looking at the level of care. [2:23:33] » Got it. Thank you. [2:23:34] » Yeah. [2:23:37] All right. Good questions. Um and then [2:23:39] again, need to update this because the [2:23:41] final awards um for the new case [2:23:43] management contracts have been made. So [2:23:46] um and we've talked quite a bit about [2:23:48] case management and also the data [2:23:50] analysis for the budget framework um [2:23:53] development has begun. So while we're [2:23:55] working on the identifying the support [2:23:57] levels [2:24:00] um for individuals um and what that will [2:24:03] look like or the support level [2:24:04] framework, we're also analyzing that [2:24:07] data or HSRI is analyzing the data uh [2:24:10] regard regarding the budget framework [2:24:12] which again considers [2:24:15] HCBS and state planning. So, it's all of [2:24:18] the long-term services and supports [2:24:20] data. [2:24:26] Okay. [2:24:27] Okay. Going to shift just a little [2:24:31] shift. Any questions? I'm going to reset [2:24:33] before I jump in here. Okay. Okay. So, [2:24:36] the home and community support [2:24:38] professionals uh statistics. So, we have [2:24:41] a reporting period. This is the the [2:24:43] training registry that the HCSP [2:24:46] um training registry that we've [2:24:48] launched. Um the total number of [2:24:52] learning path certificates granted since [2:24:54] July is over almost 37,000 [2:24:58] which is really good. Um total time [2:25:02] spent learning is um about 188,000 [2:25:06] hours. Uh Wednesday appears to be the [2:25:09] day that most people do their training. [2:25:11] Huh. [2:25:12] » Yeah, that is interesting. Um, it's [2:25:16] middle of the week and then the user [2:25:18] device description just talks about what [2:25:20] device people are using, right, for um [2:25:23] for the training. So, um, again, we've [2:25:27] had really positive, uh, feedback on the [2:25:32] HCSP training. [2:25:34] » Is that is the this [2:25:37] professional stats like the tests that [2:25:40] people have to take to be a caregiver or [2:25:44] anything? [2:25:44] » So, is the the HCSP training, right, [2:25:48] includes th that competency testing. [2:25:51] » Okay. So get the certificate. You [2:25:53] correct me if I'm mistake. Um [2:25:56] » When you say caregiver [2:25:58] » I don't know to what you're [2:26:00] » Like [2:26:00] » You know what I mean [2:26:01] » Support staff. [2:26:02] » Yes like Yes. I just want to make sure [2:26:05] because it's not all service like but I [2:26:08] Yes. Traditional [2:26:10] » Is CI on it or Okay. [2:26:12] » Yes. But like a music therapist which I [2:26:14] know you wouldn't call it is not [2:26:16] considered a home but yes but [2:26:17] traditionally the what you're thinking [2:26:18] of is Yes. [2:26:19] » Yes. CI. Yeah. [2:26:21] » Yeah. [2:26:22] » Yeah. DS [2:26:24] » Or day programs day programs. Okay. [2:26:28] Cool. Thanks. [2:26:31] » We had really positive feedback. We've [2:26:33] been very pleased with how [2:26:35] » Yeah. And we're going to provide the [2:26:37] reertification is coming up um in terms [2:26:40] of um folks. And then also the med admin [2:26:43] we're still working on. It's taking a [2:26:45] little bit longer. The the providers are [2:26:47] obviously able to still use their own, [2:26:48] right? they're not being penalized for [2:26:50] um anything. So um yeah, so it's going [2:26:52] pretty well. We're going to share u much [2:26:54] more information and we're also coming [2:26:56] up on a year. So we're going to be able [2:26:58] it's hard because we didn't have data on [2:27:01] direct support professionals prior to [2:27:02] this. So we don't have anything to [2:27:04] compare it to much. I mean we have some [2:27:07] obviously national um you know surveys [2:27:10] that are done but um so but now that [2:27:13] we're almost at a year we can really [2:27:15] look at um you know some things and I [2:27:19] think it's going to be interesting as [2:27:20] we're moving forward. So we will be [2:27:21] presenting at the quarterly [2:27:24] MFR which is what? [2:27:27] Yeah. When is that? August. I don't [2:27:29] remember when the next one is. Um sorry [2:27:31] I'm blanking but we will be providing [2:27:33] details on this. Um just some more data [2:27:36] and everything. So it's exciting stuff. [2:27:38] » We all have brain farts sometimes. [2:27:40] » I know I can't. [2:27:42] Yeah. [2:27:46] » Yeah. [2:27:49] » Okay. We have about I mean 20 minutes. [2:27:51] Obviously not going to hold you here and [2:27:53] to stare at each other, but if [2:27:56] Oh yeah, [2:27:58] » I know. [2:28:04] » Good job. [2:28:05] » Wait, we've got 20 minutes worth of [2:28:07] questions. Go. [2:28:10] » So, [2:28:13] » We need Kate We need Kate back. [2:28:16] I'm just going to um add since we do [2:28:19] have some time and we um obviously I [2:28:23] mentioned earlier around sort of the [2:28:26] questions related to the valuebased [2:28:28] payment or purchasing our interest in [2:28:31] the employment space uh competitive [2:28:33] integrated employment space. Um and [2:28:37] that's an area that we've continued to [2:28:39] to work toward making incremental [2:28:42] progress. Um, but as of I think this [2:28:48] week, and you two correct me if I'm if I [2:28:52] can't read clearly, apparently, um, we [2:28:55] have less than 500 subminimum wage [2:28:58] workers in the state of Indiana right [2:29:00] now. [2:29:01] » Um, and that is a significant decrease [2:29:04] from where we started um, I don't know, [2:29:08] feels like yesterday, but it was a [2:29:10] couple years ago. Um and so for for us [2:29:14] that continue when I said that earlier [2:29:17] it's because we have um we have a a [2:29:20] desire here to make some meaningful [2:29:22] progress um in Indiana and I think we [2:29:25] are very much on the right track. Um, we [2:29:28] do still have a number of 14C entities, [2:29:32] but those a number of those are working [2:29:35] at um transitioning out uh or phasing [2:29:38] out their 14C's uh even so later this [2:29:42] year. So, um I I want to just [2:29:45] acknowledge the work that everyone has [2:29:48] has done in that front, but we are that [2:29:51] don't feel like that's an opportunity to [2:29:53] let up on the gas at this point, which [2:29:55] is why we're talking about valuebased [2:29:58] payment as a mechanism to help forward [2:30:01] um the employment um outcomes for people [2:30:04] even further. So, I just I wanted to [2:30:06] take a minute to share some of that [2:30:08] data. Didn't totally fit into the agenda [2:30:11] um today. And I certainly will have some [2:30:14] more information to to share with you at [2:30:16] future uh advisory meetings. But um I I [2:30:21] I because you all have been so invested [2:30:24] and involved in these conversations and [2:30:27] some of the work that we've laid forth [2:30:29] in our plan. Um I I wanted to take just [2:30:32] take an opportunity to to to put that in [2:30:34] front of folks and uh share that update. [2:30:38] » Yep. So in that 500 does it is it with [2:30:42] people with intellectual disabilities or [2:30:45] that [2:30:47] because they can't have a job or [2:30:51] the person [2:30:53] wants a job but [2:30:56] the com the base the jobs like Target, [2:31:00] Walmart, Kroger, [2:31:02] Goodwill. I I know Goodwill hires [2:31:05] people, but I don't preferly like [2:31:08] working there. But [2:31:11] um is that because the 500 is because [2:31:16] jobs now these days are not accepting [2:31:19] people with intellectual disabilities? [2:31:24] » You feel free to to jump in. Um I [2:31:26] there's actually it's a number of [2:31:28] reasons why they're they haven't and and [2:31:31] some of it is at this point either they [2:31:34] they haven't had those conversations and [2:31:36] been planning around competitive [2:31:38] integrated employment. They're just at [2:31:40] different places and spaces depending on [2:31:42] their own um kind of trajectory kind of [2:31:46] how long have they been in a subminimum [2:31:48] wage scenario. And um obviously [2:31:51] sometimes it's harder for folks to [2:31:53] transition away from that. um there [2:31:56] there's a lot of forces at play for some [2:31:58] some of those people for maybe why [2:32:00] that's the case. Um but knowing that [2:32:04] that number I think is a much more um a [2:32:08] number that's much better I guess from [2:32:10] tackling those very um individualized [2:32:14] issues on an individual basis um to be [2:32:17] able to help them work through that or [2:32:19] navigate look at a trajectory of where [2:32:21] they're headed and how to get there. [2:32:23] Holly or Jess, anything else you would [2:32:26] ask? [2:32:27] » Yeah, no, I think that was a great [2:32:29] response. I would I would also add that [2:32:31] I think um some of the individuals um [2:32:34] that are maybe still in those settings [2:32:36] too may just have lots of questions [2:32:40] about competitive integrated employment. [2:32:42] And I think um I'll I'll be selfish here [2:32:45] and make a little plug for a couple of [2:32:47] the newer services, the career [2:32:49] exploration and planning and and also [2:32:51] that benefits [2:32:53] » Those benefit discussions because I [2:32:55] think um those are opportunities to um [2:32:59] for our system to engage with those [2:33:02] individuals and their families about [2:33:05] what other what are the other [2:33:07] possibilities, you know, right? Um, I [2:33:10] think my mom's supposed to do my [2:33:12] benefits review with someone, but they [2:33:15] haven't reached back out. So, then [2:33:18] my um VR counselor and I met yesterday [2:33:23] with my mom and Darlene and she said, [2:33:26] "We're thinking about taking you to the [2:33:28] next step and closing your case." [2:33:32] because they couldn't really work with [2:33:34] me because my case manager is in Johnson [2:33:37] County and I work in Marian. Um, but I [2:33:41] would have I like the job where I'm at [2:33:43] because it's just easier. They love [2:33:47] people with intellectual disabilities [2:33:49] and they want us to succeed and move on [2:33:53] from what what's going on right now. [2:33:56] Like, you know, like I get it. It's hard [2:33:59] to [2:34:01] like my like if I was looking for a job [2:34:05] like let's say 5 years ago which I I did [2:34:09] have a job but then [2:34:14] it's harder these days to get a job [2:34:18] because of all the changes in the state [2:34:24] and with the government and sorry I have [2:34:27] to say his name even though I don't like [2:34:29] him. Trump's stuff, but I just I don't [2:34:35] understand why he's doing this to people [2:34:38] with an abilities. [2:34:41] But my point is like he doesn't know how [2:34:44] well we succeed. He doesn't know [2:34:46] anything. And he has someone with a [2:34:49] disability and he probably disown them [2:34:51] like crazily, but I don't like them. So, [2:34:57] » Well, again, I think as as you mentioned [2:34:59] though, you know your possibilities, [2:35:00] right? And I think we have we likely [2:35:03] have some individuals maybe who don't [2:35:05] and we need to be having those [2:35:06] conversations. [2:35:08] » They they need more support in it. [2:35:11] » Yeah. [2:35:13] » I'd also like to make a statement and [2:35:15] the two other lawyers in my room, they [2:35:16] can people cannot not hire you because [2:35:18] you have a disability. So, just [2:35:19] » We can have a we'll have a side [2:35:21] conversation that is not okay. So just [2:35:24] just making that public statement. [2:35:26] Someone cannot hire you. That's [2:35:27] discrimination. So anyway, um but uh [2:35:31] okay. So I think did you have a [2:35:32] question, Lexi? And then I know Katie [2:35:34] has a question as well. [2:35:36] » Oh, [2:35:38] » Um yeah, I had a question. Um actually I [2:35:40] have a couple. So um [2:35:44] I was asked by an individual uh two [2:35:47] questions. So the first was how do you [2:35:50] plan on targeting the weight list for [2:35:53] FSWC [2:35:54] health and wellness and TVI? And my [2:35:57] second question is um it's kind of a [2:36:00] two-parter. uh like when when kind of [2:36:05] when slots open up in on July 1st, [2:36:09] uh how do you plan to target the FSW [2:36:11] weight list and kind of what's the plan [2:36:14] for addressing CI [2:36:18] » Questions? [2:36:18] » Yeah. And Lexi, I'm sorry I didn't get a [2:36:21] response out to you until this morning [2:36:23] that I'll I'll follow up with you on [2:36:24] that. I think those are [2:36:26] » Yeah, that's those are those are that's [2:36:28] a longer conversation than today and I [2:36:31] um but I can follow up with you for [2:36:32] sure. Those are good questions. [2:36:34] » Okay, thank you. Sorry, I haven't been [2:36:36] on my email so I haven't seen [2:36:37] » No, believe me, I understand. I will [2:36:39] never criticize someone for not reading [2:36:40] their email immediately. Okay, you're [2:36:43] good. [2:36:43] » Okay, thank you. [2:36:46] » Katie, you had a question. I think [2:36:48] » Is there a timeline on the updated [2:36:50] living caregiver bulletin? [2:36:54] the amended one. Yes. Um I don't have a [2:36:58] date that we will be able to issue that, [2:37:00] but we are working to get that out as [2:37:01] soon as we can. I'll let you know [2:37:04] » Soon as we have that. Thank you. [2:37:07] I was just going to ask if in the future [2:37:09] at a meeting maybe we could have um [2:37:12] conversation about choice and how that [2:37:14] since it is serving families under 60 [2:37:16] and how that intersects with then the [2:37:18] beads HCBS and how someone might find [2:37:21] themselves on one path or the other just [2:37:24] since we have someone here now that can [2:37:26] speak to that I would love to to learn [2:37:28] more about [2:37:29] » We can watch that PDA video again right [2:37:37] I have one kind of um follow-up comment [2:37:40] from last uh from our last meeting which [2:37:42] I believe was our March meeting. Um at [2:37:45] that time, Holly, you had you had [2:37:47] expressed the um opportunity for NABC [2:37:49] members to provide you um and beads with [2:37:53] um claims issues from December. And [2:37:55] these were these were issues that [2:37:57] happened because no nobody did anything [2:37:59] like intentionally wrong, but there were [2:38:01] some autogenerated budgets in January [2:38:03] that then ended up where there was some [2:38:06] shortfall in December and we were having [2:38:08] difficulty finding traction to get those [2:38:11] those um legitimate claims paid. And um [2:38:14] NABC, all the members, we really [2:38:17] appreciate the way that beads partnered [2:38:19] with us to look at over 500 claims. Um, [2:38:23] and I mean, and it took a minute. I [2:38:26] don't think that you were expecting it [2:38:27] to be quite that big a number. Um, but [2:38:30] you know, a lot of members of NABC have [2:38:32] expressed to me gratitude um, for your [2:38:35] willingness to to do that. And I I think [2:38:37] that it's um, it's important. I mean, [2:38:39] you brought it up uh, two months ago [2:38:41] that you were willing to do this and you [2:38:43] followed through and we really do [2:38:44] appreciate it. [2:38:46] » No problem at all. We're all in this [2:38:48] together, so [2:38:50] through things together. [2:38:52] » Thank you. [2:38:55] Okay. Uh, next meeting July 15th here at [2:38:58] the government center in room B and BRS [2:39:01] Teresa Kazar um will be giving an update [2:39:04] from BRS. [2:39:06] All right. Thank you everyone. Thanks [2:39:08] everyone online. [2:39:09] » Thanks. Thanks everyone.