[0:30] Are we, we're live. We're good. [0:31] OK. [0:34] Um, members of the committee, [0:36] we, we, this is our normal [0:38] script for our committee, and we [0:38] all know this, uh, as [0:40] legislators, but so that you're [0:42] aware, um, those microphones [0:44] when they're green, um, they're [0:46] alive, they're hot. So whatever [0:48] you say, even under your breath, [0:49] it [0:50] gets [0:52] picked up if you need to say [0:52] something. [0:54] Just tap it and it'll turn red [0:56] and you can, you can say [0:58] whatever you want, um, but [0:58] please be aware they are, they [1:00] do pick up conversations easily. [1:00] The mics are connected to the [1:02] live stream so the public can [1:04] watch, uh, the property [1:06] assessment working group meeting [1:06] is called to order. Members of [1:08] the public are available to [1:08] participate either in person or [1:10] virtually through the Zoom [1:12] webinar by registering via the [1:12] meeting link that's posted on [1:13] the General Assembly's website. [1:16] Instructions for providing [1:18] public comment are posted on the [1:18] General Assembly's website under [1:20] this committee meeting's notice [1:22] and will be provided during the [1:24] public comment portion of the [1:26] hearing. Written comments may be [1:28] submitted to catherine. Bowman@ [1:30] Delaware.gov. Kate at my aid. [1:30] and any comments received within [1:32] 24 hours after the hearing will [1:34] be included into the public [1:36] record. Members of the public [1:36] physically present for the [1:38] meeting may sign up if they [1:38] would like to provide public [1:40] comment at the end. Please note [1:42] that, um, when we do take votes, [1:44] they are done by roll call. So [1:44] we'll start today by taking. [1:46] A roll call of the voting [1:48] members of the working group [1:48] present. [1:52] present. Representative Senator [1:54] Mansabvinos is absent. The port [1:56] is doing the um groundbreaking [1:56] today. So [1:58] he is absent but will be here [1:58] next time. [2:00] Representative Spiegelman [2:00] present. [2:01] Representative Senator [2:01] Mansabvinos is absent. The port [2:02] is doing the um groundbreaking [2:02] today. So he is absent but will [2:03] be here next time. [2:04] Representative Spiegelman. [2:04] Senator Buxton is on his way. [2:05] Um, [2:06] Rebecca Goldsmith, [2:08] uh, Gina Jennings, present, [2:09] present. [2:10] Susan Durham, present. David Del [2:12] Grande present. Justin Immers. [2:16] Present. Present. [2:16] Bob Older. [2:20] Absent, um, Rich Morris present. [2:24] And Sydney presents present [2:28] present. Excellent. So, um, we [2:28] do not have the minutes, uh, for [2:30] the last meeting, so we will [2:32] approve those typically we would [2:34] have to approve the minutes. We [2:36] will do that um on August 31st [2:38] in our next meeting. So, yes, I [2:39] do want to thank all of you for [2:42] being here. Um, I, I do kind of [2:44] apologize in advance. I know [2:44] some of the things we're going [2:46] to be hearing are um [2:48] retrospective, um. [2:50] Be assured that our following [2:52] meetings will be looking [2:54] forward. [2:56] um, and I want to thank all of [2:58] the counties for, um, finishing [3:00] that questionnaire. I know it [3:00] was pretty quick turnaround [3:02] time. So for the other members [3:02] of the committee, um. [3:06] Myself and and Kate and Justin [3:08] had created a Google doc [3:10] um of questions about um [3:12] basically where they were at the [3:12] beginning of their last [3:16] assessment, um, staff wise, um, [3:17] property counts, different [3:18] parcel counts, we'll go over [3:20] that information with you. [3:20] Justin will go over that [3:22] information with you, um, and [3:24] then where they are now so that [3:26] we can look and see still are [3:26] there additional gaps that need [3:28] to be um to be looked at. So, [3:30] um, I want to thank. [3:32] All of the um. [3:36] The the counties for being so [3:40] forthright and really direct. I [3:40] tried to put that huge [3:42] disclaimer on the thing. Please [3:42] don't overthink this. Don't be [3:44] like, I gotta have my attorneys [3:46] look at this first. It was not [3:46] to say you said there were [3:48] 209,000 properties and it was [3:49] not to say you said there were [3:49] 209,000 properties and it's [3:50] The the counties for being so [3:50] forthright and really direct. I [3:51] tried to put that huge [3:52] disclaimer on the thing, please [3:52] don't overthink this. Don't be [3:53] like, I gotta have my attorneys [3:54] look at this first. It was not [3:54] to say you said there were [3:55] 209,000 properties and it was [3:55] actually 208,000. Like it wasn't [3:56] about that, it was to get a [3:57] general overview for uh for [3:57] Justin mainly to, to really [3:58] identify where we are as a [4:00] state. Um, and then on the last [4:00] section, Justin will get into as [4:02] well, is really like how can the [4:03] state better support you. [4:04] Because I know, um. [4:08] You know, this is a really eye [4:10] opening experience, uh, for [4:12] those of us in the General [4:12] Assembly, um. [4:16] To realize how, quite frankly, [4:18] the state also failed in this as [4:18] far as, you know. [4:20] Before I got here, but, um, [4:22] really realizing like. [4:24] Wow, we haven't done this in 40 [4:26] years. It might not go well. [4:28] Like, instead, just kind of [4:30] really relying on the counties [4:32] to do, to do this work. And so, [4:34] um, one thing that I'm really [4:36] impressed with the General [4:36] Assembly that we have had in the [4:38] past few years is that we're not [4:40] kicking problems down the road [4:40] anymore. You've seen that with [4:42] um school education funding, [4:44] you've seen it with, um, [4:46] hopefully now with with property [4:48] tax, you've seen it with a lot [4:48] of different things, um, [4:50] redistricting potentially [4:52] we're we're really saying, um, I [4:53] know we had our. [4:54] retirees and, and, you know. [4:54] that [4:58] Healthcare, we're just not [5:00] kicking problems down the road [5:00] anymore. [5:02] um, we're really tackling them, [5:02] and this is part of that. So, [5:06] Thank you for your honesty and [5:08] everything on that. um, Justin, [5:08] um, today's agenda is we are [5:12] going to be going through that. [5:12] Um, some of the actions, and [5:14] next thing on our agenda is the [5:16] actions from the last meeting. [5:18] um, we had had a conversation [5:20] about adding additional voting [5:22] members to the committee, um, so [5:24] we had talked about adding [5:24] somebody from the League of [5:26] Local Governments. We talked [5:28] about adding somebody from the [5:28] city of Wilmington, and we [5:29] talked about adding. [5:32] Uh, potentially an assessor or [5:34] an appraiser, and then [5:36] throughout the conversation, we [5:36] decided not to add the [5:37] oppressor. [5:40] The assessors, but to have them [5:40] more come in and maybe do a [5:42] presentation of some of the, the [5:44] experiences that they had, um, [5:46] or suggestions that they have [5:48] moving forward. So the two that [5:50] are really on, um, on the [5:52] On the um [5:56] on the list for today is really [5:58] to vote yes or no [6:00] on adding the League of Local [6:04] Governments or adding um uh [6:06] who's her name is Janelle [6:08] Cornwall, and, um, I spoke to [6:08] them last week and I also spoke [6:10] to Christian Wellauer. So I'm [6:12] just going to take a role on it [6:12] unless there's any discussion. [6:14] Does anyone wanna have [6:16] discussion? I mean, it's, I want [6:18] this to be open conversational [6:18] whatever the group feels I want [6:20] to do the right thing. Does [6:26] anyone have conversation on [6:26] either one of those. All right, [6:27] well, we will vote on Janelle. [6:30] First, so Janelle Cornwall, [6:32] well, sorry, is from the League [6:34] of Local Governments, and I will [6:36] take a role on this, um, to add [6:38] her to the committee. [6:40] Representative Homer, yes. Uh, [6:40] Senator Mancivino is absent. [6:42] Representative Spiegelman, [6:44] voting yes. Yes. Senator Buxton [6:46] absent, but he is on his way. [6:50] Uh, Rebecca, yes, yes. Uh, Gina [6:52] Jennings. Yes. Yes, Susan [6:54] Durham. Yes. David Del Grande. [6:54] Yes. Justin Imers. [6:56] Yeah. [7:00] Uh, Bob Older's absent, Rich [7:02] Morse, yes, yes, and Sydney [7:04] Grassnickel. Yes, yes, yes. So [7:06] congratulations or apologies, [7:08] Uh, Janelle Cornwell has been [7:10] added as a voting member to the [7:12] group. Uh, the second person is [7:14] Christian Willauer. I, I will [7:14] say I did look at the other [7:18] working group and um they do [7:18] have somebody from the city of [7:20] Wilmington. What I will commit [7:22] to this group is I will make [7:24] sure we do not go down rabbit [7:26] holes of hyper-specific, um, if [7:27] she gets voted in [7:27] hyper-specific. [7:30] Conversations about um. [7:34] One specific area unless it [7:36] addresses the overall, like how [7:36] the assessments are done. If [7:38] it's like more of a case study [7:38] on how this happened, kind of [7:40] like for, for Sydney has brought [7:42] up um some of the issues with [7:44] agriculture. We may look at one [7:45] particular issue with [7:45] understanding that that's more [7:46] of a. [7:48] A holistic problem, it's just [7:50] anecdotal, um, but I know, I [7:52] know this isn't a Wilmington [7:52] A holistic problem, it's just [7:53] anecdotal, um, but I know, I [7:54] know this isn't a we'll meet in [7:54] working group, but again, [7:55] Yes, [7:56] I was just gonna say on [7:56] Wilmington, it's, I think it's [7:58] worth noting that from the Tyler [8:02] reports, there was a type of [8:04] problem in Wilmington that [8:04] didn't show up anywhere else. So [8:06] I think from that perspective it [8:08] would be very useful to have [8:09] some Christian. [8:10] agreed. [8:12] Excellent. All right, [8:14] Representative for Christian [8:14] Willer, Representative Romer, [8:16] yes. Senator Mancivino's absent. [8:18] Representative Spiegelman, yes. [8:20] Senator Buxton, absent. [8:22] Uh, Rebecca Gold, I keep [8:24] mumbling your last name. I can't [8:24] Excellent. All right, [8:25] Representative for Christian [8:25] Willer, Representative Romer, [8:26] yes. Senator Mancivino's absent. [8:27] Representative Spiegelman, yes. [8:28] Senator Buxton, absent. Uh, [8:28] Rebecca Gold, I keep mumbling [8:29] your last name because I can't [8:29] remember if it's Goldsmith or [8:30] Goldsmith. OK. [8:30] Excellent. All right, [8:31] Representative for Christian [8:32] Willer, Representative Romer, [8:32] yes. Senator Mancivino's absent. [8:33] Representative Spiegelman, yes. [8:34] Senator Buxton, absent. Uh, [8:34] Rebecca Gold, I keep mumbling [8:35] your last name because I can't [8:36] remember if it's Goldsmith or [8:36] Goldsmith. [8:36] I a better scene, right? Like [8:37] it's like when I keep going, [8:38] it's Rebecca Golds like that I'm [8:38] like just address it, Cindy [8:39] Goldsmith, uh, yes, [8:39] uh, Gina Jennings, yes, uh, [8:40] David Del Grande, I have a [8:41] question. Yes. Is it possible to [8:41] have someone from [8:42] administration? [8:42] Wilmington versus a city council [8:43] member. [8:44] For consistency. [8:48] It is, um, I'm gonna be. [8:52] Really honest in my opinion on [8:53] this, um. [8:56] Uh [9:00] I'll be really honest on this, [9:02] OK, with the group. [9:04] When I called the city of [9:06] Wilmington to talk about what [9:08] went wrong when we were in the [9:08] hearing phase. [9:10] They were like, county didn't do [9:12] the permits, the county didn't [9:12] do the permits, so they didn't [9:14] get the permit data. Come to [9:14] find out. [9:16] They didn't send the permit [9:18] data. It had been asked of the [9:20] city. They didn't send it. [9:22] And then I went and looked at [9:24] the law and said, oh, let's [9:24] change the law and make sure [9:26] they send it. It was already law [9:26] that they were supposed to send [9:27] it. [9:28] And so my only concern in in [9:30] inviting somebody from the [9:32] administration is, to be honest, [9:32] how forthcoming they're going to [9:34] be with really what's going on. [9:36] And I, and I'm not trying to [9:36] throw anybody there specifically [9:40] under the bus. But I, in good [9:42] faith when I ask a question, I [9:44] want a good faith answer. And [9:46] that to me just didn't feel like [9:46] very good faith. And so that's [9:48] my only concern about inviting [9:50] the administration, but open up [9:50] to everybody else and their [9:52] concern, their questions. Thank [9:53] you. I appreciate that. [9:56] OK. [9:58] Um, Justin. [10:02] Yes, yes, uh, Bob Older, absent, [10:04] Rich Morish, yes, and Cindy [10:06] Grass, yes, yes, OK, having [10:08] required the num number of votes [10:08] for both of these, um, [10:10] individuals, we will add them on [10:11] as, um, [10:14] New voting members. Um, Janelle [10:15] is on, is Christian? [10:20] OK, so Christian is not, I can [10:20] text her if she cannot, um, come [10:22] in, otherwise she'll just be [10:24] here for the next, for the next [10:26] meeting. So thank you, thank you [10:27] all again. [10:30] Say anything you feel, say [10:30] anything you want. This is, this [10:32] is how we're going to get things [10:34] done. Um, I'm going to turn it [10:34] over to Justin. [10:38] Um, who has a presentation for [10:40] us, um, going through the [10:41] surveys again. [10:42] Which is why I should have [10:44] brought food. This is gonna be a [10:45] Which is why I should have [10:45] brought food. This is going to [10:46] be a little repetitive, uh, with [10:48] some of the things, um, but I do [10:49] think at the end, [10:52] especially when he gets through, [10:52] um, to the suggestions for the [10:54] state. He has some really good [10:56] feedback for us on what other [10:58] states do and and how we can [10:58] move forward. And like I said, [11:00] um, you know, it's going to be [11:02] the recommendations of this [11:02] group, and I was looking through [11:04] some of the feedback you have, [11:06] and I was like, yeah, yeah, [11:06] yeah, like these are things [11:07] that, um. [11:10] That the state really should [11:12] provide more support on for the [11:14] counties, um, especially [11:14] considering how much of that [11:16] bill is for state schools. [11:18] they're not county schools, [11:20] they're state ICU ICU, Gina, [11:22] Uh, these are state schools, not [11:24] city schools. I think you may [11:24] have even been the one that put [11:26] it on the thing, but these are [11:27] state schools. These are not [11:28] county schools, um, we don't [11:30] have counties, uh, schools in [11:30] That the state really should [11:31] provide more support on for the [11:32] counties, um, especially [11:32] considering how much of that [11:33] bill is for state schools, [11:33] they're not county schools, [11:34] they're state ICU ICU, Gina. Uh, [11:35] these are state schools, not [11:35] city schools. I think you may [11:36] have even been the one that put [11:37] it on the thing, but these are [11:37] state schools. These are not [11:38] county schools, um, we don't [11:38] have counties, uh, schools. So [11:39] I'm going to turn it over to [11:40] Justin, unless anyone has [11:40] questions before. OK. [11:41] OK. [11:41] Right. [11:41] OK. Thank you very much. Um, I [11:42] would also like to thank the [11:44] counties, uh, for their time [11:46] putting together all the, the [11:48] answers to questions that we [11:50] asked, um, I know they spent a [11:52] lot of late nights and weekends [11:54] even answering some of these, so [11:54] I really appreciate that. [11:58] OK, so, um, we're just gonna [11:58] kinda go over. [12:02] You know what, what happened in [12:02] the reassessment and in [12:03] counties. [12:04] You know, [12:08] if, if they have something else [12:10] to add at any point, or I [12:10] misrepresent anything, you know, [12:11] please jump in. [12:12] So, [12:18] OK, just a little bit about me, [12:20] just so you know who's who's [12:22] talking here. Um, I'm an [12:22] assessment advisor with the [12:24] International Association of [12:26] Assessing Officers, we promote [12:28] fair and equitable property [12:30] values around the world. I'm a [12:32] former Miami County, Kansas [12:34] County appraiser. I've been in [12:36] the assessment industry for over [12:36] 20 years. Uh, I've got a [12:38] bachelor of Science and [12:40] Economics from Kansas State [12:41] University. [12:44] I've got an assessment [12:44] administration designation from [12:46] the International Association of [12:48] Assessing Officers, and I'm a [12:48] Kansas registered mass [12:49] appraiser. [12:50] Um, [12:54] A little bit about my [12:54] background, other than just like [12:56] those high level stats. Um, I've [12:58] worked every job in an [13:00] assessment office from measuring [13:02] homes on site to building [13:04] valuation models to property [13:08] valuation to testifying in a [13:10] court of Tax Appeals. Um, I've [13:12] been a county appraiser, so I've [13:14] been in charge of, it's the same [13:16] as county assessor in charge of [13:18] the whole assessment process for [13:20] multiple years. Um, I've helped [13:22] complete 18 countywide [13:22] revaluations. [13:24] I've got experience valuing all [13:26] types of real estate from single [13:28] family to um. [13:30] Pretty much any commercial real [13:32] estate property type or [13:34] agricultural property type. Um, [13:36] I've supported assessment [13:38] processes in, in my current [13:40] position in Texas. I've, I've [13:42] worked in Louisiana, Vermont, [13:46] Kansas, Michigan, Ontario, and [13:48] the United Kingdom. Um, I'm also [13:54] an IAO course instructor. So [13:54] enough about me, um. [13:58] A little bit about my [13:58] organization, just, you know, [13:59] A little bit about my [13:59] organization, just so you know, [14:00] kind of where we're at, where we [14:01] come from, [14:02] um, professional consulting [14:04] services of IAAO is a wholly [14:06] owned subsidiary of the [14:06] International Association of [14:10] Assessing Officers. Um, we, we, [14:12] do IAAO does education, [14:14] research, professional [14:16] standards. Um, we deliver [14:16] independent data-driven [14:18] consulting services tailored [14:20] specifically to those in mass [14:22] appraisal and assessment [14:22] industry community. [14:26] Um, we're, we're number one in, [14:28] in the US as far as all all [14:28] these. [14:32] Things go, um, we're pretty much [14:33] go to, um. [14:36] And then a little bit about [14:38] IAAO, our parent organization, [14:40] founded in 1934. We've got over [14:44] 8000 members around the world. [14:46] We've got 38 chapters [14:47] internationally. [14:50] We have 15 standards on [14:52] assessment best practices. [14:54] We offer 16 assessment courses, [14:56] 23 workshops. We've got an [14:58] assessment conference in Calgary [15:00] this year, and we've got one [15:00] every year. No, they're [15:04] typically in North America, uh, [15:06] GIS evaluation Technology [15:06] conference every year, uh, [15:08] international evaluation [15:10] symposium. A lot of times those [15:12] are are over in Europe and then [15:14] a mass appraisal evaluation [15:16] symposium that's virtual, so [15:18] just sort of some of the things [15:20] that we offer and we do as an [15:20] organization. [15:24] Um, so what are, you know, what [15:26] is PCS helping with? Um, we're, [15:28] we're serving the working group [15:28] as an independent technical [15:30] advisor and subject matter [15:32] expert. So, just trying to give, [15:34] um, you know, outside Delaware [15:38] perspective, um, best practices, [15:40] standards, sort of perspective [15:42] on, on what's going on within [15:43] Delaware. [15:48] Um, OK, so a lot of people are [15:50] kind of wondering, OK, how did [15:52] the assessment go? And I know [15:52] everyone's got their own opinion [15:56] on it. But this is sort of my [15:58] perspective based on the [15:58] information I've seen so far, [16:00] um, and, and I think it, it [16:02] helps it kind of add some [16:04] perspective to the reassessment. [16:08] And one thing is, is an [16:10] appraisal or an assessment is an [16:10] estimate of value. So. [16:14] Typically it's not right on the [16:14] dollar amount of of what the [16:16] property is going to sell for. [16:18] It's an estimate. And so, you [16:18] know, typically, you're trying [16:20] to get within a reasonable range [16:22] of what it would sell for. [16:26] Um, assessors goal is to produce [16:28] as perfect of a reassessment as [16:28] possible. They're working really [16:30] hard to get that number down, [16:32] you know, as close to market as [16:34] they can get it. Do they always [16:36] hit it? No. Uh, no reassessment [16:38] is perfect. I can tell you that, [16:39] and, you know. [16:44] Working on 18 revaluation, um, [16:44] that, you know, [16:48] None of them ever goes perfect. [16:50] Do you try to get him as perfect [16:50] as possible, yes, but when [16:54] you've got literally thousands [16:54] of [16:56] processes you're going through [16:58] and you're looking at, you know, [16:58] 100s of thousands of properties. [17:00] It's, you know, you try to get [17:02] it as good as you can, never [17:03] gonna be 100% perfect. [17:06] Uh, Delaware hadn't reassessed [17:08] property in 40 or 50 years. [17:10] That's, that's a long time to go [17:12] without a reassessment. Some [17:14] states reassess every single [17:16] year, and so 40, you know, 40 or [17:18] 50 years, that's a really long [17:19] time, um. [17:22] When you haven't reassessed in [17:22] 40 years. Every process is going [17:24] When you haven't reassessed in [17:24] 40 years. Every process is gonna [17:25] When you haven't reassessed in [17:26] 40 years. Every process is going [17:26] to be new, uh, new for counties, [17:28] new for property owners. It's, [17:28] it's sort of one of those things [17:30] where it's like everyone's got [17:31] When you haven't reassessed in [17:31] 40 years. Every process is going [17:32] to be new, uh, new for counties, [17:33] new for property owners. It's, [17:33] it's sort of one of those things [17:34] where it's like everyone's gotta [17:35] get their brain around, OK, what [17:35] is this supposed to look like or [17:36] what does it look like? I think [17:37] the next, the next reassessment [17:38] cycle should be a little bit [17:40] easier because people know what [17:42] to expect, right from the last [17:43] reassessment. [17:48] Um, another thing on [17:48] perspective. So, [17:50] Different areas like [17:52] heterogeneous areas, areas that [17:54] are rural, or maybe they're [17:56] older. They're, they're a little [17:58] more difficult to value versus, [18:00] say you have a new subdivision [18:00] in every home in the [18:02] subdivision, you know, every 5th [18:04] house is the same. Those are [18:04] pretty easy to buy, right? I [18:06] mean, um, you probably don't [18:08] even really need to be an [18:08] appraiser to get within the [18:10] ballpark of what a property [18:12] might sell for on those, but [18:14] when you've got homes up and [18:14] down the street that were, you [18:16] know, maybe built 100 years ago, [18:18] and they've been cared for in [18:19] various. [18:22] Ways, you know, maybe remodeled, [18:24] not remodeled, that kind of [18:26] thing. Your values can vary a [18:28] lot and and those property types [18:28] are, are pretty difficult to [18:29] value. [18:32] Um, conditions of homes, like I [18:34] said, can, can vary the [18:34] evaluation quite a bit. [18:38] Um, you know, one thing I think [18:40] that's important to keep in mind [18:41] is that your current assessed [18:42] values are a lot better than the [18:43] ones you had before. [18:46] So you're, you're definitely [18:46] working in the right direction. [18:48] Um, [18:52] Sales ratio statistics. [18:54] You know, I, I looked at all. I [18:56] got the, the data from each [18:56] county. [19:00] And actually I thought [19:00] everything looked really good. [19:02] Um, I mean, yeah, you've got [19:04] some little areas where they [19:06] might be below IAO standards, [19:08] but overall, you're looking [19:10] really good and, and to find a [19:12] jurisdiction in the country that [19:14] didn't have a zone or a [19:16] neighborhood or or a, um, you [19:16] know, an area within their [19:18] county that [19:22] was below IAO standards, you [19:22] know, it's, it's pretty common [19:24] to see some areas that are maybe [19:26] difficult to value that might [19:26] fall a little below, um, [19:30] Um, so that's not out of the [19:32] norm at all, um, even for a good [19:33] reassessment. [19:38] OK, so I wanted to go through [19:40] the assessment process, and I'm [19:42] not sure, um, you know, I, I [19:44] think you'd probably get some a [19:46] little bit of information about [19:46] this here and there, but. [19:50] You know, these are, uh, kind of [19:52] some of the steps that that [19:56] assessors go through to get to a [20:00] a value and certify a role. So, [20:00] uh, one of the first things [20:02] that's done is collecting [20:03] property data. [20:06] OK, so you know, if in in that [20:08] data goes into a camera system [20:10] generally or a computer aided [20:12] assisted, uh, mass appraisal [20:14] software system is where that [20:16] data is stored, but assessors [20:18] have to collect that data, and [20:20] whether it's, you know, boots on [20:20] the ground, people actually [20:22] physically tape measure, you [20:24] know, on the home or they're [20:26] using some kind of technology, [20:28] um, like an Eagle View software [20:30] where they're looks like Google [20:32] Earth and they're looking at [20:32] images of different angles of [20:33] the property and [20:36] They can measure it using that [20:36] software um is another option. [20:40] So, um, the next step would be [20:42] quality control, checks of [20:44] property data. So you've [20:44] collected that data, and now [20:46] you've got a quality control [20:48] check it, you know, did, um, [20:50] were appraisers, when they went [20:50] out and measured these [20:52] properties, did they measure [20:54] them properly? Did they list [20:54] characteristics properly, that [20:55] kind of thing. [20:58] Um, next thing is sales. Sales [21:00] are the kind of the gold, the, [21:02] the lifeblood of, of an [21:06] assessment or an appraisal, um, [21:06] you know, you've got to review [21:08] those sales, so you get [21:08] information in that a property [21:10] is transferred. You might [21:14] contact a buyer or seller about [21:16] the transaction. You're gonna [21:16] Um, next thing is sales. Sales [21:17] are the kind of the gold, the, [21:18] the lifeblood of, of an [21:18] assessment or an appraisal, um, [21:19] you know, you've got to review [21:20] those sales, so you get [21:20] information in that a property [21:21] is transferred. You might [21:21] contact a buyer or seller about [21:22] the transaction. You're going to [21:23] research your transaction, go to [21:23] the property, make sure that all [21:24] your characteristics are [21:25] correct, so that way when you're [21:25] using that that transfer or that [21:26] sale as a comparative. [21:28] You, you know exactly what's [21:30] sold, um, that's really [21:32] important. Um, so you're gonna [21:34] quality control check that sales [21:36] data also is very important [21:38] because if, if your sales data [21:40] is wrong, your evaluation models [21:42] can't be right. So that's, [21:44] that's kind of the base, having [21:46] good data, having good sales [21:48] data, um, then permit data, [21:50] that's also important. I heard, [21:52] um, Representative Romer bring [21:54] that up. Um, you know, having [21:54] that permit data clues you into. [21:56] Hey, there was a change made to [21:58] this property. And so then an [22:00] assessor can go out, take a look [22:02] at the property, say, oh yeah, [22:04] they added a deck or they added [22:06] a new patio or a room addition, [22:07] so they can make those [22:08] adjustments to the record to [22:10] make sure the value reflects [22:10] those changes. [22:14] Um, then after all the data is, [22:16] is corrected and cleaned up, and [22:18] it's been quality control [22:18] checked, then um. [22:22] Then you're gonna analyze the [22:24] data. So you're, you're gonna go [22:26] through that data and you're [22:28] gonna say, OK, you know, these [22:30] are, um, we're gonna group out [22:32] single family homes in, in, in a [22:33] certain area, and we're gonna [22:34] group out single family homes [22:34] in, in, in a certain area, and [22:35] we're going to see that ranch [22:36] homes sell for a certain amount [22:37] or row homes sell for a certain [22:37] amount. [22:40] Um, we're gonna move on to [22:42] setting evaluation models based [22:44] on that analysis, then we're [22:46] gonna do a sales ratio check on [22:48] those valuation models. So we [22:50] don't just do a sales ratio. Uh, [22:50] a lot of people have heard, you [22:52] know, the sales ratio, um, [22:54] checks. We don't just do them at [22:56] the very end, we actually do [22:58] them during the process so that [23:00] way we make sure our values are [23:02] good before, before we get to [23:02] the end and, and there's a [23:04] problem. So, um, then you move [23:06] on to sales ratio, uh, valuation [23:07] model. [23:10] after you, uh, set the models [23:12] and then we're gonna buy [23:14] property, right? So. [23:18] You get the properties valued, [23:18] you're gonna have to quality [23:20] control check those values. So [23:22] you, you can see in this [23:24] process, there's a lot of [23:26] quality control checks. Um, then [23:26] you're gonna, after you're, [23:28] you're sure you're OK with those [23:30] values, you're gonna send [23:32] valuation notices to property [23:32] owners. [23:34] Um, you're gonna answer this [23:36] property owner's questions, [23:38] You're gonna schedule informal [23:40] appeals, conduct informal [23:40] appeals, conduct in formal [23:44] appeals, uh, modify the role as [23:44] required. [23:48] Get values adjusted, uh, certify [23:52] a role, an assessment role, um, [23:54] and then you're gonna handle any [23:54] remaining appeals. There's [23:56] always, even after you certify [23:58] the role, there's always appeals [23:59] after that, um. [24:04] And um, OK, I kinda got [24:06] backwards on this, but anyway, [24:07] um, [24:12] We're gonna handle the, we've [24:12] got to handle some of these [24:13] different appeals. [24:16] And certify the role, and then [24:18] we might have to modify the [24:24] assessment role after the fact. [24:26] So, OK, so I'm gonna go through. [24:27] Um, [24:30] There again, thank you again for [24:32] the counties getting us this [24:33] information in a short window. [24:36] I'm gonna go through some of [24:36] these parcel breakdowns. [24:40] And I'm sure you all have seen [24:42] some of these numbers already. [24:44] Um, so first off, I've got over [24:44] on that column, I've got the [24:46] counties and the percentage [24:48] change for each county. [24:50] Or the percent of the total [24:52] parcel count. So this is parcel [24:54] count breakdown. So we've got [24:54] residential, commercial, [24:56] industrial, agricultural, exempt [25:00] utility, and then the totals. So [25:00] for New Castle County, we had [25:04] 219,000 parcels. Sussex, we had [25:08] 203,000 parcels in Kent, we had [25:12] 90,000 parcels. Um, so total [25:14] statewide parcel count was [25:16] 513,000 parcels. You can see if [25:18] you look over on the [25:18] residential, uh. [25:20] Column, I've kind of totaled up [25:22] so you can see, you know, what [25:26] makes up, um, parcel counts for [25:28] residential, about 90% of the [25:30] parcels in the state are [25:30] residential in nature, [25:34] commercial, can I, can I, can I [25:34] ask a question right there? [25:36] Yeah, the agriculture and [25:38] residential columns, the [25:40] agriculture are just [25:42] agricultural improvements? Do [25:44] they include or not include the [25:44] homestead of an agricultural [25:45] property. [25:50] I don't have that information to [25:50] I don't have that [25:51] information. I'll have to ask [25:51] the county. They do not include [25:54] the houses. OK, they do not. So [25:54] the homestead is counted as [25:56] as residential and then the [26:00] agricultural improvements are [26:02] counted as agriculture here. OK, [26:02] that's, [26:04] so I figured you're not have [26:04] that info. [26:05] I don't have that information. [26:05] I'll have to ask the county. [26:06] They do not include the houses. [26:07] OK, they do not. So the [26:07] homestead is counted as as [26:08] residential and then the [26:08] agricultural improvements are [26:09] counted as agriculture here. OK, [26:10] that's, so I figured you'd have [26:10] that in front. I figured you'd [26:11] have it. [26:11] Good question. Good question. [26:12] All right, um, and then you can [26:12] see, you know, we've got [26:16] agriculture at 2.5% of the state [26:18] total and exempt at 4.1%, [26:20] utilities at 0.2%. [26:24] So just kind of an interesting [26:26] just showing the breakdown of, [26:28] of, and that's his parcel count, [26:30] so that, that's not necessarily [26:32] reflective of, of, say, you [26:34] know, tax where the taxes are [26:38] being paid, it's just the, the [26:38] number of parcels is all. So, [26:42] um, taxable assessed value, and [26:42] I'm sure some of you have seen [26:44] some of these numbers before [26:48] also. So we asked the counties [26:48] for the, the prior assessed [26:50] values before they reassessed, [26:52] And you can see those numbers [26:53] there on that 2nd column. [26:56] And then the 3rd column over or [26:58] And then the 3rd column over are [26:58] the the current assessed values, [27:00] so you can see what those are. [27:04] Um, I've got the change amount [27:06] in there and the change percent, [27:06] which I know a lot of people get [27:08] caught up on that change [27:10] percent, but, you know, you [27:14] haven't re revalued in in 4 or 5 [27:16] decades, so, um, you know, milks [27:18] went up, the price of a new cars [27:20] went up. Everything's went up, [27:21] you know. [27:26] 500+% probably so, um, so these [27:28] numbers also, one thing to keep [27:29] in mind, these numbers would [27:30] include things like new [27:32] construction or additions and [27:34] and that kind of thing too, so, [27:36] and I don't have breakdowns on [27:38] on all of that, but, um, just [27:39] something to remember. [27:44] OK, so staffing levels, another [27:46] question we'd ask the counties, [27:50] Uh, Newcastle currently has 21, [27:52] uh, full-time equivalent staff [27:54] in their assessment department. [27:54] Now, they've got open positions [27:56] for 29, but they have 8 [27:58] vacancies. Um, I'm [28:00] You know, I'm guessing it's hard [28:02] to recruit assessors in a state [28:04] where reassessment hasn't [28:05] happened in a long time. [28:08] And, um, and so I, I think [28:10] there's probably some challenges [28:11] there, um. [28:14] Sounds like an easy job to me, [28:15] yeah. [28:16] Um, [28:18] Well, just, just the fact that, [28:20] you know, when you haven't done [28:20] them, why would you have, you [28:22] know, a lot of assessors, so, [28:23] um, it. [28:26] And then Sussex at 18, Ken at [28:27] 11, so. [28:30] In the state currently, it looks [28:32] like you've got 59 assessors on [28:33] on staff at the counties. [28:36] OK. Um, [28:40] So just a little ratio here of [28:44] parcels. This is one way that um [28:46] assessors look at kind of [28:46] staffing ratios and that kind of [28:50] thing. It's a parcels per uh [28:52] full-time equivalent staff [28:54] position at the county. Um, and, [28:56] you know, it's, this is. [29:00] This is something that it's, [29:02] it's hard to look at sometimes [29:04] from state to state and [29:06] county to county because you [29:08] have to think about what, what [29:10] kind of scope the county staff [29:12] is covering, um, you know, how [29:14] much do they, do they contract [29:16] out? How much do they do [29:18] in-house? Um, what kind of, you [29:22] know, are they having to um come [29:22] up with new parcel numbers? Are [29:24] they having any big projects [29:26] that they're having to work on [29:26] to kind of, um, improve. [29:28] assessments and that kind of [29:30] thing. So a lot of that kind of [29:32] thing, growth rate can really [29:34] matter in staffing ratios. So, [29:36] um, they're here. I don't know, [29:38] without a lot of context, it's, [29:40] it's kind of hard to tell, you [29:42] know, whether they're right or [29:42] wrong or, or anything else, so. [29:46] All right, assessment budgets. [29:50] So prior to reassessment, um, [29:52] or, you know, and, and this is [29:54] part of this is, you know, we [29:56] ask questions, the counties [29:56] might have interpreted some of [29:58] the answers differently, so [29:58] hopefully, we're not [30:00] misrepresenting anything. Um, [30:04] Newcastle prior budget 2.9 [30:08] million, um, which might be 2025 [30:10] budget is my guess. Uh, 2026 [30:12] budget was 3 million, um, [30:13] average. [30:16] You know, cost per parcel about [30:20] $14. And then we asked also for [30:22] the vendor costs, so this is [30:22] what they would have paid Tyler, [30:24] um, and you can see what those [30:25] are there. [30:30] You know, 19, 9.6 million, 4.4 [30:32] million, so you can see what [30:34] that total was to Tyler for the [30:36] reassessment. I know, um, and I [30:38] don't have a ton of details on [30:40] all the counties, but I know [30:42] like Newcastle, for instance, [30:46] had, um, had to go through and, [30:48] um change the way that they [30:50] identified parcels, and I'm sure [30:52] that added to the cost quite a [30:54] bit. That's typically a, a very [30:56] large project, um, and I'm sure [30:56] all the counties. [30:58] had their own challenges and [31:00] projects. So, trying to, there [31:02] again, trying to compare the [31:02] counties against each other head [31:04] to head is a little difficult [31:06] because they all have their own [31:06] unique challenges. Excuse me, [31:08] Justin. Yeah, [31:10] uh, Dave Del Grande, New Castle [31:10] County, just for, for the [31:14] record, our 27 approved budget, [31:16] which was effective July 1st, [31:18] we're at $4.2 million for our [31:19] assessment office. [31:22] Which increased to 10 positions. [31:22] So I just want to let everyone [31:23] know that. [31:26] So we, we added about $1.2 [31:28] million from 26 to 27. [31:32] Yeah, and I appreciate that, and [31:34] the county had provided me that [31:34] information. [31:36] So thank you, [31:38] thank you. I'm sorry, another [31:40] real quick on that slide, uh, [31:40] So thank you, thank you. I'm [31:41] sorry, another real quick on [31:42] that slide for everybody's [31:42] information. [31:44] New Castle County is going to [31:46] have a higher vendor cost per [31:46] parcel. [31:48] Because of the size, one reason [31:50] would be the size of the [31:52] commercial properties in New [31:52] Castle County and there's [31:54] nothing in Kent and Sussex that [31:56] even comes close to some of the [31:58] size commercial properties [32:00] outside of like Dover Downs. Um, [32:02] and so those parcels, you know, [32:04] the big Amazon plants, uh, big [32:06] colleges, that kind of, they're [32:08] going to have, it's gonna be a [32:10] higher cost per parcel, uh, just [32:11] in New Castle County versus the [32:12] other, other counties. [32:14] just so uh just sort of a [32:16] related question, does anyone [32:17] know if that [32:20] The gap, if you will, or the [32:20] ratio [32:22] of basically Newcastle being [32:23] about [32:26] Roughly twice per parcel from [32:28] the vendors and the others, [32:30] whether that's justified by the [32:34] The difference in the size of [32:34] some commercial properties. I [32:36] I would guess part of it is the [32:37] size of some commercial [32:37] properties. I, I would guess [32:38] part of it is, is the difference [32:38] in size and complexity of those [32:40] properties. It's a lot easier [32:41] to, to. [32:42] You know, uh, assess. [32:46] A housing development that just [32:46] went up in Sussex County versus [32:48] a housing development that's [32:50] over 100 years old in New Castle [32:52] County versus the big box plants [32:54] versus the big industrial sites [32:55] that are found in New Castle [32:56] County, but the other problem is [32:58] they also had to change, [33:00] they had to make some pretty big [33:02] vendor changes uh with the way [33:02] they were analyzing the [33:04] properties in New Castle County [33:06] that weren't acquiring Sussex [33:08] County, I believe. Yeah, John, [33:09] you can correct me on that. [33:12] I guess the hope is though that [33:12] going forward, that the vendor [33:16] cost per parcel, in particular [33:18] New Castle County comes down now [33:18] that we have a better handle on [33:20] what we're doing or that might [33:22] be something that this group [33:24] needs to tackle. Yeah, Senator [33:24] Buxton, and then David. I'm [33:26] sorry, before we go on, if John, [33:28] is that what I just said is, is [33:30] that I'm sorry, Justin, Justin, [33:32] excuse me, John Justin begins [33:34] with a J. Uh, Justin, is, is [33:34] that. [33:36] Everything I just said was that, [33:38] at least in part your impression [33:39] as well? [33:42] Yeah, yeah, I think so. [33:42] That sounds reasonable. [33:46] Um, OK. Oh, actually we have a [33:48] couple more, um, questions, uh, [33:50] Senator Buxton and then David. [33:50] So [33:56] that, so the vendor cost, that's [33:58] reflective of this next [34:00] reassessment, or is that [34:00] reflective of the prior one? [34:04] Good answer, and that's what he [34:04] said, um. [34:10] And then just explain in the [34:10] average annual cost per parcel. [34:14] Uh, the $10 greater for king. [34:18] What's the uniqueness of Kent? [34:18] It's the way we budget because [34:20] we put indirects into our call [34:22] centers and neither one of the [34:24] other counties do. If I took [34:26] that out, it would reduce it [34:28] probably to about $15 a parcel. [34:30] Would that say that again? You [34:31] did what? And that was, I'm [34:32] sorry. Sorry, I couldn't hear [34:34] you. We, Kent county budgets [34:34] differently than the other two [34:36] counties which include what we [34:38] call indirect costs where you [34:40] absorb the cost of the [34:42] supporting departments like IT [34:44] and everything. So if I pull [34:45] that out. [34:48] We would be more relative to how [34:50] the others budget like an [34:52] accounting difference, OK, OK. [34:54] She's very tight. [34:54] No, I mean, that's actually a [34:56] really smart way. I, I think [34:58] it's a, it's a more [35:00] comprehensive way. There's a [35:00] cost of doing business [35:02] The commissioner is in control [35:02] Yeah, [35:04] As the best you can. I want one [35:05] more, sorry, one more, um. [35:06] Question. [35:08] The increase in the number of [35:09] positions. [35:12] Is that reflective of the [35:14] The requirement now to. [35:16] Reassess every 5 years and would [35:18] it change if it was every 7 or [35:20] 10 or it wouldn't matter. It is [35:22] what it is right now, it's to [35:24] get us up to speed on the [35:26] current process. So, um, we [35:26] could even use more, but we [35:28] didn't feel budgetary-wise, we [35:30] could actually add 25 more [35:32] hire that many more people. [35:34] Um, Justin, I'm not sure what [35:36] the industry averages per, you [35:38] know, parcel per employee, but I [35:39] think if we're. [35:42] 10,000 or 11,000 per employee. [35:46] I heard the number was 2500. I [35:47] don't know if that's true or [35:47] not, but um. [35:50] Uh, we're, we're a little bit [35:52] off on the number of people we [35:54] need, not to mention where you [35:54] put them, buying them equipment, [35:56] um, and then the taxpayer [35:56] expense to do all that. [35:58] Is a, is a concern of ours. [36:02] Justin, can you speak to that [36:04] what the national averages are [36:06] for uh [36:06] ratio. [36:10] Um, it, it, it depends on [36:12] reappraisal frequency, how much, [36:14] you know, how much the county's [36:16] contracting out versus doing [36:18] in-house, uh, as far as those [36:18] ratios go. So like I said, it [36:22] can vary quite a bit. If, if the [36:22] county was doing 100% of the [36:26] work in-house. I would think you [36:28] would want to be in the 2500 to [36:32] 3500 parcels per staff range. [36:34] um, you know, the more you [36:35] contract out, that number could [36:38] shift up, um, some. So. [36:42] Question. Yes, Susan. Oh, sure. [36:44] So, when your vendor calls for [36:45] reassessment, did that, because [36:46] you had a different package than [36:48] we did. It included converting [36:50] the software going with their [36:52] stuff. Did that include? That's [36:52] what all that in there? Correct. [36:54] That's what I was getting to. [36:56] This is our all-in cost as of [36:58] today or at last week for the [37:00] cost of reassessment, which [37:02] includes our legal fees, costs [37:04] of appeals, all those things. [37:06] So, um, just the cost of the [37:08] Bet Tyler alone, I think [37:08] initially was like around 17. [37:12] million which includes includes [37:14] the software. See that would [37:14] need to be taken out to compare. [37:16] That's what I was wondering [37:18] Yes, so [37:20] software not gonna be an issue [37:22] next? How much was the software [37:22] pieces I believe I don't have it [37:23] directly in front of me. I [37:24] believe it was around $3 [37:25] million. And then there's the [37:26] annual maintenance fee that goes [37:28] with that and so forth. [37:30] Have you heard, I know that um [37:32] Kent and Sussex are in the RFP [37:33] process right now. I [37:36] I could be wrong, but I feel [37:38] like I remember in the hearings [37:40] that we had, um, about this time [37:41] last year. [37:44] I feel like I remember Tyler [37:46] saying something about $62 a [37:46] parcel. Is that? [37:47] Uh [37:50] Yeah, so they gave me a [37:50] preliminary number. I think it [37:54] was $65 a part $65 I mean [37:54] because we've done the initial, [37:56] right, they said the prices that [37:57] they're bidding currently was [38:00] $65 a parcel, and that was even [38:02] just a desktop review when we [38:04] went out to bid in 2021, those [38:06] were the prices, but they had [38:08] skyrocketed, so we'll know this [38:09] week, [38:09] right, [38:10] they said the prices that [38:11] they're bidding currently was [38:11] $65 a parcel and that was even [38:12] just a desktop review when we [38:13] went out to bid in 2021, those [38:13] were the prices, but they had [38:14] skyrocketed, so we'll know this [38:14] week, [38:15] this week, [38:15] what those per parcel numbers [38:16] were are gonna be, but yeah, [38:16] they're not gonna be [38:17] here [38:18] um and I just wanna ask one. [38:20] Oh, you go ahead, go first, [38:22] Senator Buxton. No, no, no, no, [38:24] I didn't want to cut off anybody [38:24] else, but I just, when you're [38:26] done, I'll have one more [38:26] question. [38:28] I was just thinking, I don't [38:30] know what the outcomes of this, [38:30] uh, working group are gonna be, [38:32] but one thing we have talked [38:34] about a little bit and just I'll [38:36] get to it way later on is are [38:38] there cost savings in going [38:38] under a state contract, and I'm [38:40] just wondering what is your [38:42] timeline if you're already [38:42] starting the RFP process, what [38:44] is your timeline, which is why [38:46] we started this group so [38:48] aggressively time-wise, um, and [38:49] only made it a 6 month group. [38:50] What is your time like what is [38:52] your timeline on signing that [38:52] contract and. [38:54] Do we have the ability to [38:55] potentially [38:58] Have for this assessment, some [39:00] sort of collaboration among all [39:00] three or under the state. [39:04] I'll answer that, so we, the [39:06] 3 of us did discuss. That's why [39:06] 2 of us are going together. We [39:08] feel like New Castle County is [39:10] so much more complicated, and we [39:12] knew their price per parcel was [39:12] a lot higher than the two of us. [39:16] So we did go out to bid together [39:18] just to see if coming together [39:20] at least 2, we can bring the [39:20] price down. The problem is the [39:22] timing of it. It took 4 years to [39:24] do the last one. We're now at [39:26] year 3. Like, we have to go out. [39:27] Like, I know when we were having [39:28] the hearings, I told, I said, we [39:30] got to get going. So this was [39:31] the latest I felt comfortable. [39:34] going out to bed and getting [39:36] them in the door as quick as [39:36] possible. So it could [39:38] potentially be a 20. [39:40] 35. [39:42] Where we're looking at. [39:46] State level support. I mean, our [39:48] goal is just that, you know, [39:50] our, our discussion about the [39:50] state getting involved is only [39:52] to help bring costs down, not [39:54] for any other, any other thing [39:54] at Sydney, uh. [39:56] I do have one actually, yes, [39:56] from Boston and then Sydney. [40:00] Um, well, speaking to that one. [40:02] In the lawsuit itself, right, [40:04] because we're up against the [40:06] clock and the clock, that's the [40:08] question. I recalled the all, [40:08] See actually I sort of read it [40:09] because I was at the county [40:10] then. [40:14] Um, the 5 years is self-imposed. [40:16] The court's directed us that you [40:18] shall reassess and the property [40:20] shall be assessed at fair, fair [40:22] market value. It didn't say [40:24] every 1 year, 3 years, 5 years, [40:24] or 10. [40:26] It said you better figure it out [40:28] or we're gonna do it for you. Is [40:30] that accurate? So that's [40:32] Some of the problem challenges [40:34] we have is this self-imposed 5 [40:35] years. [40:38] That on paper we want to do [40:40] that, but in theory, is it [40:41] creating [40:44] Is it going to prevent us from [40:44] getting it right the second time [40:45] out of the sheet? [40:48] You know, that's the fear I have [40:48] is that our desire to meet the [40:52] five years that's self-imposed [40:54] is gonna force us to then have [40:55] to make all our proper [40:55] corrections. [40:58] After that, which means 10 [40:58] years. [41:00] So maybe, maybe we create a [41:02] buffer, a timeout, time out for [41:03] a second. [41:06] Sydney and then Rich, um, this [41:08] is kind of for context for me, [41:10] but when the decision to start, [41:12] or the need to do the math uh [41:14] reassessment. Was there a reason [41:16] why everyone went with mass [41:18] reassessment rather than a [41:18] rolling reassessment. [41:22] Um, or was that in a part of the [41:23] conversations? I'm just curious [41:24] because I feel like rolling [41:26] reassessments usually help like [41:28] your staffing and whatnot, since [41:30] you're spanning it out over [41:30] multiple years. I think the main [41:32] thing it was because we hadn't [41:34] done it in 40 years, you can't [41:36] do something rolling until you [41:38] have a good. OK. Uh, back, a [41:40] good starting point. Right. [41:42] Yeah. Also, uh, you know, [41:42] rolling is, I mean, I know [41:44] that's what they do in Maryland. [41:44] Yeah. [41:45] But, uh, that's not, [41:48] I'm not for that, so [41:50] Yeah, that's helpful. And also [41:52] just rolling we're gonna be take [41:54] it takes a year to do everything [41:54] so [41:55] to defend Kent, [41:58] Sussex's number is a little low. [42:00] What I meant in the survey was [42:00] it costs us 2.5 million each [42:02] year for the reassessment [42:03] process. [42:06] It's been added to the budget, [42:08] so you need to add another 2 [42:10] million to our number, so there [42:10] was confusion in the answer to [42:12] the survey, so our number is not [42:14] that low. I, we look great, [42:14] awesome, but I. [42:16] I was very I was very. [42:18] I couldn't talk to you [42:20] afterwards. I was very generous [42:21] of you. [42:22] Transparency, that number's too [42:24] low, but again, I really [42:26] appreciate you guys getting it [42:26] back and not overthinking it [42:28] because we wouldn't be able to [42:30] have this conversation if we, [42:30] you know, we're, we're, we're, [42:32] we're moving really, really [42:32] fast. So yeah, the other person [42:34] to ask to answer this question [42:34] is Cindy Cindy and I are just [42:36] talking. I don't remember. I [42:38] know it was talked about the [42:40] rolling reassessments. I [42:40] know it was talked about the [42:41] rolling reassessments, and I [42:42] remember the counties had issues [42:42] with it, but beyond that, I [42:44] don't remember. That might be a [42:45] question actually for [42:46] Representative Wilson Anton [42:48] because it was her bill, OK, [42:49] um. [42:52] I, I just, do you remember? No, [42:54] I, I, I, I don't. [42:56] I, I just, do you remember? No, [42:56] I, I, I, I go to [42:58] Rich, and then Senator. Sure, I [42:58] go to [42:59] Rich, and then Senator Buck. [42:59] Sure, I just wanted to add two [43:00] facts and to answer in part to [43:00] answer in part Senator Lumpton's [43:01] question. [43:04] The 5 years, while it is, as you [43:06] say, self-imposed. [43:10] Doing it in 5 years as opposed [43:12] to kicking the can down the road [43:14] for maybe 10 years is going to [43:16] improve things for all the [43:16] taxpayers, because even if [43:22] Enough changes aren't made as a [43:24] result of legislation coming out [43:25] of this process. The next [43:26] reassessment, just like the last [43:30] one is gonna make assessments on [43:32] average a lot more accurate than [43:34] they have been, so it's going to [43:36] improve it for taxpayers even if [43:38] it doesn't get us as close to [43:40] perfect as everybody would like [43:42] to be. So that's the downside to [43:42] sort of. [43:44] You know, changing it from 5 to [43:46] 10. In the court case, I will [43:50] tell you we had a conference [43:52] where we basically let sort of [43:54] raised with the judge the issue [43:54] of his ruling, how often it had [43:58] to be done. And what he said [44:00] was, I only order that. [44:06] If if the proof gives me reason [44:08] to worry the counties won't do [44:10] it again within a reasonable [44:12] time, and we never got to that, [44:12] but if it got changed to 10 [44:14] years and somebody wanted to [44:15] file a lawsuit again. [44:18] The counties will, I think, be [44:20] opening themselves up to that. [44:20] whereas at 5 years, that's [44:22] obviously not going to happen [44:23] and in [44:24] The counties will, I think, be [44:25] opening themselves up to that, [44:25] whereas at 5 years, that's [44:26] obviously not going to happen, [44:27] and, and respect, and I could, [44:27] now's not the time to say, yeah, [44:28] but this is what I'm thinking [44:30] because, but your, your points [44:30] are fair. I think I could argue [44:32] a couple other points. We both [44:34] agree with what you said. The [44:36] judge said, you figure it out, [44:38] I'll figure it out for you. So [44:40] my question now is, it, it, and [44:40] I'm not saying 10. [44:42] Maybe it's 6, maybe it's just, [44:44] enough, just pause it long [44:46] enough for us to complete our [44:46] work and, and accurately [44:50] implement it, you know, but let [44:50] me get to the last one, this one [44:52] should, should be pretty quick. [44:54] So you've put out your bids. Is [44:55] Tyler the only game in town? [44:58] We're pretty confident we'll get [44:58] 2, right? [44:59] I'm not [45:02] anti-Tyler, but can you imagine [45:02] if it's only Tyler, you better [45:04] have your ducks in a row because [45:06] everybody's gonna be coming at [45:07] us. [45:10] Yeah, oh yeah, yeah. [45:10] OK, Justin, thank you. [45:12] Yeah. [45:14] OK. Um, [45:20] Next slide. OK, so what camera [45:20] system was used in the, and the [45:22] counties can pipe in here if I'm [45:26] misstating anything, but I, I [45:26] believe they're all using the [45:28] enterprise assessment and tax [45:32] system with IAS world as as [45:36] there came a system. Um, is that [45:36] right, counties? [45:38] I kind of got different answers, [45:40] but I think, I think you're all [45:42] on the same thing. Yes. Yeah. [45:43] OK. [45:44] All right. [45:52] So current GIS tools, so they're [45:54] all, uh, I think all the [45:56] counties also are using very [45:58] similar GIS tools, uh, Eagle [46:00] View, which is an aerial image [46:02] provider who provides. [46:06] Ortho and oblique imagery, which [46:08] is pretty much fancy words for [46:10] straight down and at your [46:10] cardinal. [46:12] Different angles, northeast, [46:16] southwest, um, these different, [46:16] it's sort of like Google Earth. [46:18] If anyone's used Google Earth [46:20] before, where you can see the [46:22] different angles around a [46:24] building. It makes it a little [46:26] more 3D or you can kind of get [46:28] the different 3D angles anyway. [46:30] um, yeah, it's also got [46:32] measuring tools on it, so they [46:32] can verify measurements of [46:34] buildings or sizes of parking [46:38] lots, um, different things like [46:40] that, verify different parts of [46:41] a property is being. [46:42] You know, maybe this part of the [46:44] property is agricultural and [46:46] this part's residential, so they [46:46] can kind of identify those areas [46:50] using some of these tools. [46:54] Alright, so appeal summary, um, [46:56] new and each county kind of gave [46:58] me a little different format, so [47:00] I've got their own pages here. [47:04] Uh, New Castle County had 11,407 [47:06] informal appeals. That's a 5.2% [47:08] informal appeal rate, which to [47:09] me is. [47:12] Is very reasonable considering [47:14] you hadn't had a reassessment in [47:14] a long time. I would [47:16] I would even think you would [47:18] have higher rates than that, um, [47:22] So close via stipulation, so the [47:24] two parties agreed on the [47:26] valuation. They had 3800 [47:30] parcels closed via deficiency, [47:32] 193, other reasons you can kind [47:33] of read these, um. [47:36] So that's Newcastle. [47:38] Sussex. [47:44] Informal, they had 11,647. Pell [47:46] rates 5.7, so not much different [47:48] than Newcastle saw. Um, their [47:52] change rate was 52%, so about [47:54] half of the properties that were [47:54] appealed at formal level, they [47:58] made some some sort of of a [47:59] change to the value. [48:02] Then at uh formal appeals to [48:06] referees. They had 11,700 or [48:10] 1,723. That'd be an appeal rate [48:14] of just 0.9% of the total [48:18] parcels, um, and of those 65% [48:20] were changed in in some way [48:22] because of the appeal, formal [48:24] appeal to the board. There was [48:28] just 71, 25 of those were [48:28] changed, or about 35% of those [48:29] were changed. And then, [48:32] Superior Court, they had one [48:34] appeal. Um, there was no [48:34] reduction made there, no change [48:35] made there. [48:40] Kent County, um, informal [48:44] appeals, 4,274. They had 4.7%, [48:46] so you know the other counties [48:48] are in the 5 range, 4.7. They're [48:50] all kind of in that same [48:54] ballpark, um, 41.9%, 42% had a [48:56] change at the informal level, [48:58] then formal appeal to referees, [49:06] uh, 676 of those and about 65% [49:06] saw a change, and then formal [49:07] appeal to the board. [49:12] They had 313 and 19% of those [49:14] saw some sort of a change, so [49:18] pretty low change right there. [49:20] You know, I think something [49:20] that's interesting and when we [49:22] were talking to Justin about um [49:26] This over the course is, as a [49:28] legislator who's in the state [49:30] and has been receiving a lot of [49:31] the feedback from, you know, [49:32] constituents and as I'm sure you [49:34] have, and as I'm sure you guys [49:34] have. [49:38] It felt so astronomical, right? [49:38] And to have somebody come in, [49:40] um, multiple times and be like, [49:42] no, you haven't done it in 4 [49:42] years. That's actually normal, [49:44] you know what I mean? And now [49:44] seeing that you guys were all [49:46] kind of in that same range, [49:48] Like, it felt, and, but that's [49:50] where I think the communication [49:50] really broke down is. [49:54] It's, it's easy to go on social [49:54] media or something and be like, [49:56] 5%, they, you know, whatever, [49:56] and it's like, [49:58] Know that this was actually. [50:02] Probably even predictable um [50:04] that those would be the things [50:06] that we should have had happen [50:06] and, and just. [50:08] Really communicating better to [50:10] the public because I, I felt [50:10] like it was just such an [50:12] anomaly, um, and obviously there [50:13] are anomalies, but. [50:16] It, it's just interesting to see [50:18] that, how, how there is a lot of [50:18] commonality. [50:20] Yeah, and, and to give you a [50:22] little perspective on this. Um, [50:24] I was a county appraiser in [50:26] Kansas. We valued every single [50:28] year, we would put out brand new [50:30] values, and our appeal rate [50:30] averaged around 2%. [50:34] Per year at the informal level, [50:36] And so, um, and, and then I've [50:38] worked with jurisdictions in [50:42] Texas, and their laws are, they [50:44] kind of encourage appeals, the [50:46] way their laws are written, and [50:48] they actually see 35% appeal [50:48] rates every single year. [50:54] Um, and so, you know, to see 5%, [50:56] I think that's very reasonable [50:56] for 4 to 5 decades. [51:04] All right, um, New Castle County [51:06] responses to questions. So we [51:06] asked some questions and these [51:10] are kind of open ended, so they [51:10] gave the answers and I didn't [51:11] want to really [51:14] You know, I could have summarize [51:15] You know, I could have [51:15] summarized them a little more, I [51:16] guess, but I just sort of put [51:18] what their answer was because I [51:20] didn't want to misrepresent [51:22] anything. Um, provide an [51:24] overview of the administrative [51:26] capacity and governance [51:26] structure. Compare your prior [51:28] assessment to the current uh [51:32] status, given the transitions of [51:34] administration, the current NCC [51:36] team cannot provide details on [51:38] the outset, but can share an [51:40] overview on what has occurred [51:40] from 2025 to present day. [51:44] Below is the present day [51:46] overview. So, uh, currently the [51:48] assessment office is now led by [51:50] the county assessor, which is a [51:52] brand new position for the [51:54] county as of 2026. I, I think [51:56] that's a good move. Um, this [51:58] position requires appropriate [52:00] certifications, whereas the past [52:02] head of the office did not have [52:06] such a requirement. Uh, IAA [52:06] would also be in support of [52:08] that. Um, additionally, the [52:10] county assessor's, uh, report to [52:11] the chief financial. [52:14] Officer of the county and is [52:16] supported by the administrative [52:18] staff of 4 that includes 3 [52:20] supervisors and an assessment [52:20] project manager. [52:22] And then uh. [52:24] To ensure appropriate [52:26] governance, the assessor's [52:28] office and county in early fall [52:30] of 2025, instituted weekly [52:32] touch points that include the [52:34] principals of each of the [52:36] following offices, uh, or the [52:38] representatives, so, um, they're [52:40] having these meetings on a [52:42] regular basis, which is always a [52:43] good thing. [52:46] All right, um, [52:50] Providing, OK, um, providing an [52:52] overview of the county and [52:54] vendor roles, responsibilities, [52:56] and mass appraisal, including [52:58] county staff oversight, compare [52:58] your prior assessment. [53:02] Uh, to the outset of the current [53:03] status. [53:08] So, um, and this one again, um, [53:10] you know, New Castle County has [53:14] seen some, some turnover in, in [53:16] administration staff and that [53:16] kind of thing. So they're just [53:18] doing it from their current [53:20] perspective. Um, it's important [53:22] to note that the county's role [53:22] and responsibilities and mass [53:24] appraisal are governed by the [53:26] contractual arrangement entered [53:28] with the vendor who's chosen, [53:30] uh, to complete the mass [53:32] appraisal, the county outlined [53:32] the vendor requirements, [53:34] standards, and expectations, [53:35] outcomes. [53:38] Results sought through a request [53:40] for proposal, uh, which [53:44] Included review by IAAO. So some [53:46] of my predecessors, um, when you [53:48] started this process, uh, [53:50] Actually helped out with the RFP [53:51] process. [53:58] All right, um, continuing, um, [54:00] additionally, county is in its [54:02] RFP and we've already talked [54:04] about some of this a little bit, [54:06] County's currently in their RFP [54:08] process, uh, prior to the [54:10] reassessment appraisal process, [54:12] the county assessment office [54:12] rarely relied on third-party [54:14] vendors to assist in the day to [54:16] day running of the assessment [54:18] office, but they did rely on a [54:20] vendor to assist completing the [54:22] 1983 mass uh reassessment. [54:28] All right, state your appraisal [54:29] methodology, quality control. [54:34] Um, completed standards, [54:34] benchmarks, tax roll review, and [54:38] certification for prior [54:38] assessments. Given the uh [54:42] You know, they transitioned [54:44] administration. Um, so they're, [54:46] you know, assessment office is [54:48] always running quality control, [54:50] and, and that's what Newcastle [54:52] is doing, so that's, that's what [54:53] they should do. [54:53] Um, [54:56] Probably the most recent um and. [54:58] OK, so. [55:00] The county used the base year [55:02] method of reassessment before, [55:04] so they were kind of going back [55:06] to 1983. So even if you build, [55:08] let's say you built a new [55:10] property, they would factor it [55:14] back to 1983, which is sort of, [55:14] I mean, that's your only option [55:16] when, when that's what you're [55:18] doing. I think it's a little odd [55:19] to probably property owners when [55:20] you're like, well, uh what is my [55:22] value again, and how do you [55:24] calculate it, but um that's your [55:26] option when that's your base [55:28] year. So, uh, specifically an [55:29] assessor would [55:30] Calculate a cost approach value [55:34] from present uh present property [55:34] characteristics data and trend [55:38] it back to 1983 using commercial [55:40] cost manual, um, used primarily [55:42] to buy new construction. [55:44] So they would, they would have a [55:46] commercial cost manual for [55:46] commercial properties, a [55:48] residential cost manual for [55:50] residential properties, and they [55:52] would come up with that cost [55:52] value and then factor it back to [55:58] 1983. [56:02] Alright, um, and then the market [56:04] sales or income approaches to [56:04] value may also have been used to [56:06] derive the 1983 values. So, [56:10] That's also trying to factor [56:12] things back to 1983, I'm sure [56:14] has been extremely challenging [56:18] for the, for the county. Um, the [56:18] Office of Finance certifies [56:20] assessment role to the chief [56:22] financial officer, who then [56:24] certifies the total value of the [56:26] property located in the county [56:26] to the county council. [56:28] The Board of assessment reviews, [56:30] reviews the annual role and [56:32] assessment methods used. [56:36] So you can see they've got some [56:38] quality control checks built [56:38] into their process. [56:42] What a purchase value were uh [56:44] generated or utilized for each [56:46] of the following property types, [56:48] residential, uh, did they use [56:50] sales or market cost income [56:52] on commercial properties? Was it [56:56] sales, um, costs or income. So [56:58] just so everyone knows, because [56:58] I know everyone's not an [57:00] appraiser. There's 3 approaches [57:02] to value when you, um, value [57:04] real estate, and that is the [57:06] cost approach, the sales [57:08] approach, and the income [57:08] approach. And, um, so. [57:12] They, they utilize each of those [57:14] approaches in the evaluation [57:14] just for clarification. [57:20] As per as per useA standards, [57:22] which is the standards for [57:24] appraisers, mass appraisals only [57:26] use two of the three approaches [57:28] depending on the property type. [57:32] For example, income approach is [57:32] not used for residential [57:34] properties, though it is used in [57:36] agricultural properties, just [57:38] for an example, so not all three [57:40] approaches were used, which [57:42] definitely got us into trouble [57:42] during the um [57:44] There was the working group last [57:46] year when we were talking about [57:48] the Amazon Boxwood plant where [57:50] the comparable property approach [57:52] was not used but it probably [57:52] shouldn't have been. [57:54] So, [57:56] on, in, in your [58:00] You're right. Sorry, go ahead. [58:04] So you're right on that. Um, so [58:06] some of the, and getting a [58:08] little more detailed on that [58:08] residential property. [58:12] Typically a single family home, [58:14] you're not some people buy them [58:16] to rent them, and so you could [58:18] use an income approach, but [58:20] yeah, most of the time you're [58:22] going to use a a market approach [58:24] or a sales approach and a, a [58:26] cost approach. Those are the [58:28] most common approaches to use on [58:30] a residential property, and then [58:32] on commercial property, um, you [58:34] know, you do see sales approach [58:35] use. [58:38] Rarely, but it's, it's hard to [58:38] do because you don't have a lot [58:42] of sales generally and to do a [58:44] mass appraisal and do some kind [58:46] of regression analysis or a mass [58:48] kind of evaluation model on [58:50] sales. A lot of times you just [58:51] don't have the sales data, [58:52] enough sales of, of, say, an [58:56] Amazon warehouse facility to [58:56] come up with a mass appraisal [59:00] model sales model, and so, yeah, [59:02] a lot of times they'll use costs [59:03] and income on those, and then [59:04] they'll, they'll kind of verify [59:05] it or check. [59:06] With the sales, so. [59:10] So is that being changed moving [59:10] forward though? It's a federal [59:11] guideline. [59:14] So in other words, if there, [59:16] it's a federal guideline for [59:17] mass appraisals. [59:18] Um, the problem is. [59:24] If you were to contact an [59:26] appraiser to appraise that [59:28] Amazon plan. They would [59:30] oftentimes use all three [59:30] approaches for an individual [59:32] appraisal, which would be pretty [59:34] standard, but for a mass [59:36] appraisal, the federal standard [59:38] is to not use a sales approach. [59:40] The biggest problem with that is [59:42] the sales approach is the most [59:43] reliable. [59:44] Uh, indicator of value. [59:48] And so when we're talking about [59:50] individual properties like that [59:50] property. [59:52] becomes problematic when using a [59:54] mass approach. Now, if you're [59:56] asking me if for large [59:58] properties like that, if you [1:00:02] could bypass the mass appraisal [1:00:04] standards that are federal and [1:00:04] go and say, hey, this one in [1:00:06] particular or with properties [1:00:10] that go way up or way down in [1:00:12] value to use a third approach to [1:00:13] try and better assess. [1:00:16] I don't know the answer. I don't [1:00:18] know if you can do that by [1:00:18] federal standards. It would be [1:00:20] something that we could explore [1:00:22] Justin might have a better [1:00:22] understanding than that, than I [1:00:24] do. Yeah, some something that's [1:00:26] not part of this working group [1:00:28] necessarily, but I would like to [1:00:30] further explore with uh like New [1:00:31] Castle County is like those [1:00:32] commercial properties that are [1:00:34] being um quality checked now. It [1:00:36] would be nice to see like what [1:00:38] ended up being the indicator? [1:00:40] Was it like, oh yeah, we did [1:00:42] these quality checks on these 50 [1:00:43] properties and it was most of [1:00:43] the time. [1:00:46] The approach or it was most of [1:00:48] the time like what went wrong [1:00:52] with those is to be able to, you [1:00:52] know, move forward and not have [1:00:54] that happen again for a lot of, [1:00:55] them, I think, and it's [1:00:56] something we've talked about for [1:00:56] a lot of them, and again, I [1:00:58] don't, I'm not, I don't wanna [1:01:00] point fingers. The lack of [1:01:02] permits is a big deal, um, [1:01:02] because if you're taking the [1:01:04] property through the, the New [1:01:06] Castle County property card, and [1:01:08] that, and that's what Tyler is [1:01:08] using as the basis of the [1:01:10] property and that New Castle [1:01:12] County property card does not [1:01:13] have the permits for a building [1:01:13] on it. [1:01:16] Then Tyler's going to assess it [1:01:17] at land. [1:01:20] And if it's assessive land, the [1:01:20] value is going to be [1:01:21] considerably lower. [1:01:24] Um, there is an appeals process [1:01:28] for getting the properties that [1:01:30] are overassessed down to a [1:01:32] proper assessment, but we didn't [1:01:34] really have a process this time [1:01:34] around for getting properties [1:01:36] that were way under assessed [1:01:36] into a fair assessment. [1:01:40] Um, and situations like that, [1:01:42] and, you know, when I was [1:01:44] talking to appraisers, uh, they [1:01:46] would provide examples of New [1:01:46] Castle County, in particular, [1:01:48] New CAT scanning, again, I'm [1:01:49] not, not picking on, on you guys [1:01:50] in particular, but. [1:01:50] Where you have [1:01:56] Only 2 of 3 existing buildings [1:01:56] on the property that were [1:01:57] assessed and things like that. [1:01:58] Um, [1:02:00] Doesn't matter which approach [1:02:02] you take there, you're going to [1:02:04] get a, a faulty value. Are you [1:02:04] getting the permit data now? [1:02:06] For [1:02:08] From the cities, yes, we are. [1:02:12] Mhm thank you. OK. [1:02:14] Uh, yes, right. Given this [1:02:16] mention of permanence, I've got [1:02:16] a question relating to that. [1:02:18] And [1:02:18] and that is. [1:02:22] To what extent would having the [1:02:24] permit [1:02:24] information. [1:02:28] Provide the accurate information [1:02:30] for who'sever doing the master [1:02:31] reassessment for. [1:02:34] Renovations within buildings and [1:02:36] small things. So as I understand [1:02:38] a permit that someone has to get [1:02:40] to add a building to the [1:02:42] property would be really useful [1:02:44] information. But again, going [1:02:46] back to the problem that [1:02:46] apparently occurred in [1:02:48] Wilmington for the Tyler report [1:02:54] where some homes were renovated [1:02:56] inside but not outside, so [1:02:58] Tyler's people walking through [1:02:58] couldn't see what happened. [1:03:02] We're if the law is being [1:03:02] followed, are permits required [1:03:03] for small jobs? [1:03:06] In houses that in residences [1:03:07] that improve their value. [1:03:10] Yeah every municipality and city [1:03:11] has their own permitting. [1:03:14] Process. So, um, City of [1:03:16] Process. So, um, Sydney [1:03:16] Wilmington, for example, has [1:03:17] their own. [1:03:20] And we rely on their permitting [1:03:20] process. So, um, [1:03:24] Now we're receiving every single [1:03:25] permit that they. [1:03:28] Approved or really we're looking [1:03:30] for certificates of occupancy. [1:03:30] That's the, that's the critical [1:03:32] piece for us. But for maybe you [1:03:34] don't know the answer, but for [1:03:36] example, if I decided I wanted [1:03:38] to renovate my kitchen, and I [1:03:40] could spend a whole bunch of [1:03:42] money on that, and it would [1:03:42] increase the value of the house. [1:03:44] Would, [1:03:46] would I have in throughout the [1:03:48] state what I, I have had to get [1:03:50] a permit so I'd be permitted to [1:03:52] do that, or could I just hire a [1:03:54] contractor who could do that [1:03:54] without getting a permit because [1:03:55] you don't need a. [1:03:58] Permit for that kind of internal [1:03:58] work. I think it depends on the [1:04:00] type of work being done to the [1:04:02] kitchen. We're primarily looking [1:04:04] at um gross square footage. So [1:04:04] if you're enlarging your [1:04:06] kitchen, that would have an [1:04:08] obvious impact on the assessed [1:04:08] value of your property since [1:04:10] your property value is going up. [1:04:12] If you're simply replacing [1:04:14] cabinet for cabinet, it may not [1:04:15] necessarily have a large impact [1:04:16] or any at all on us. I asked [1:04:18] because I'm thinking of my, I [1:04:20] heard my neighbor who has a big [1:04:22] house, but they spent $40,000 [1:04:23] renovating their kitchen. [1:04:26] Didn't make it any bigger. They [1:04:26] just made it way nicer. [1:04:30] And I, I, you know, if you'd [1:04:32] think that would have increased [1:04:32] the value of a house by a lot. [1:04:34] We don't. We don't go inside, [1:04:36] correct. [1:04:36] Yeah, it's not a true appraisal. [1:04:38] It's an assessment. Yeah, yeah. [1:04:40] let me, let me answer the [1:04:42] question just a bit. So again [1:04:44] it's, it's the difference [1:04:44] between an appraisal and [1:04:46] assessment, right? And it's a [1:04:46] bit. So again it's, it's the [1:04:47] difference between an appraisal [1:04:48] and assessment, right? And it's [1:04:48] the difference between a mass [1:04:49] appraisal and an individual [1:04:50] appraisal, an individual [1:04:52] appraisal on the same house [1:04:54] you're talking about, by [1:04:56] necessity, I have to go examine [1:04:56] the house and base the opinion [1:04:57] of value on my. [1:05:00] Personal inspection of the house [1:05:02] on a mass appraisal, by [1:05:04] definition, it's not gonna be [1:05:06] anywhere near as accurate as [1:05:06] what you're talking about [1:05:08] because they're gonna take a [1:05:10] block of houses and house at the [1:05:12] beginning of the street, house [1:05:12] at the end of the street are [1:05:14] going to look exactly the same [1:05:16] from a satellite, but unless [1:05:18] we're talking about personal [1:05:20] inspections going in, because [1:05:22] the opposite is also true. A [1:05:22] house could look fine on the [1:05:24] outside and have no floorboards [1:05:26] on the inside, and a mass [1:05:27] appraisal is not going to know [1:05:27] that. [1:05:28] And unless we're talking about. [1:05:32] Assessing each individual [1:05:32] property with a personal [1:05:36] inspection, we've got at least [1:05:36] to some degree accept the [1:05:37] limitations of. [1:05:40] And what concerns me about that, [1:05:42] and this may have been the [1:05:44] problem that generated a lot of [1:05:44] the noise from Wilmington is. [1:05:48] You, you know, again, if let's [1:05:50] take my block for example with [1:05:51] the 8 houses on it. [1:05:54] If my neighbor spent 40,000 [1:05:56] renovating or a developer came [1:05:58] in and renovated the inside of [1:05:58] the house and made it a lot [1:06:00] nicer, and it's, and then sells [1:06:02] it, so it's the only. [1:06:04] House on the block. [1:06:06] That sells. [1:06:08] It's going to give a false. [1:06:12] Impression of what houses in [1:06:14] that neighborhood are worse, and [1:06:16] I, and I'm thinking the, the [1:06:18] process that we suggest has to [1:06:20] deal with that. Well, so that [1:06:20] people won't in effect get hurt [1:06:21] because [1:06:24] But but the the opposite is also [1:06:26] true though. The opposite is [1:06:28] also true. If that same house, [1:06:30] that same town home block, for [1:06:32] example, one house was sold as a [1:06:34] project home, a home that was [1:06:36] heavily dilapidated, and it's [1:06:38] the only one in that town home [1:06:40] block that's sold, then the [1:06:40] other houses assessments are [1:06:42] going to be lower as a result of [1:06:46] cure, um, it is a limitation of [1:06:48] a massive risk. Yeah, and, and [1:06:48] what I'm saying is if, if you're [1:06:50] concerned about fairness. [1:06:52] That we need to figure out some [1:06:54] way that [1:06:56] The people who live on the block [1:07:00] where there's one project house [1:07:00] that got sold are being [1:07:04] Given lower assessed values than [1:07:06] they should, [1:07:06] and the people who live in my [1:07:08] hypothetical neighbor's block, [1:07:12] getting too much, that's, yeah, [1:07:14] I think the, the process we [1:07:16] recommend for legislation needs [1:07:18] to figure out a way to deal with [1:07:20] those two problems. One of the [1:07:22] ways that has happened is [1:07:24] through the appeals process [1:07:24] whenever one of my constituents [1:07:25] has contacted me. [1:07:28] saying, hey, look, my house was [1:07:30] assessed at this, it should be [1:07:32] lower. I've recommended an [1:07:33] appraisal [1:07:34] and I have an appraisal and I [1:07:36] have to disclose that when I [1:07:38] talk about stitchitus, of [1:07:38] course, but I'd recommend an [1:07:40] appraisal because the appraisal [1:07:41] will go in and say, oh, you [1:07:42] don't have granite countertops, [1:07:42] you know, you don't have this, [1:07:44] you don't have that through [1:07:45] personal inspection, something [1:07:45] that. [1:07:46] Tyler would have a difficult [1:07:47] time though. [1:07:48] So, [1:07:54] I [1:07:58] Years and years ago implemented [1:08:00] the city of Wilmington's [1:08:02] permitting and code system in [1:08:04] the city of Wilmington as a [1:08:06] contractor at Diamond [1:08:06] Technologies, which, which is my [1:08:08] other job. I designed the [1:08:10] certificate of occupancy, fun [1:08:10] fact, um. [1:08:14] And so there are permits that [1:08:14] get installed. So if you're [1:08:16] going to do a big kitchen [1:08:18] renovation and you have [1:08:18] electrical work and you have [1:08:20] maybe the gas line or something [1:08:21] like that, yes, they do need a [1:08:22] permit for that. So if [1:08:22] somebody's just going to go and [1:08:24] install carpeting or maybe do a [1:08:26] thing, but if you have like a [1:08:28] contractor, so in that case, if [1:08:28] you have a contractor coming [1:08:29] out, they're going to do that. [1:08:32] That come and get a permit. What [1:08:34] I don't recall because it was [1:08:36] literally like 2008 or something [1:08:38] like that, 2007 something, um. [1:08:40] What I don't know is if they do [1:08:42] that, if they just get a [1:08:44] complete permit or if there's a, [1:08:46] I'll find out. Or if they do it [1:08:46] or if they do another [1:08:48] certificate of occupancy. I [1:08:50] would hope though that if [1:08:50] they're doing the permit, that [1:08:52] is a data piece because now [1:08:54] while the city of Wilmington is [1:08:56] not going to tell you what the [1:08:58] new assessed value of that [1:08:58] property is based on that new [1:09:02] renovated kitchen. They do have [1:09:02] on the permit application how [1:09:06] much the contractor was telling [1:09:08] them that work is. So it does at [1:09:09] least give them and thank you. [1:09:10] because it's been a long time [1:09:14] since I've done this, but, um, [1:09:18] so they do have that permit data [1:09:20] as well. New carpeting isn't [1:09:22] necessarily going to change the [1:09:22] value of somebody's home. A [1:09:24] $40,000 20,000 dollars kitchen [1:09:25] renovation will. [1:09:28] So I guess the question is, and, [1:09:30] and this might be for Tyler or [1:09:32] maybe Justin can answer this is [1:09:32] if they have a permit. [1:09:34] Given to the counties that says [1:09:38] a $40,000 kitchen renovation was [1:09:38] done. [1:09:42] For this property, does that [1:09:44] data point, should that data [1:09:44] point get loaded in and affect [1:09:46] the model and how that valuation [1:09:47] comes out for that property. [1:09:52] The information, sorry, go [1:09:52] ahead. Go ahead. No, I want, [1:09:54] yeah, I, I, you say yes and then [1:09:56] you say what you were going to [1:09:56] say, and then we'll go to Susan. [1:09:57] Go ahead, Justin. [1:09:58] OK. [1:10:00] Yeah, I mean, uh, the county [1:10:02] should be keeping track of that [1:10:04] information. It's not gonna be [1:10:06] like a one for one if they spend [1:10:08] $40,000 on a kitchen renovation [1:10:09] doesn't mean that. [1:10:10] You know, it's going to increase [1:10:12] their value by 40,000 or [1:10:14] whatever, so, um, they're going [1:10:16] to have to make, make some sort [1:10:18] of adjustment in the chemo [1:10:18] system to affect the value, [1:10:20] though typically on something [1:10:21] like that, I would think. [1:10:24] So are you loading that [1:10:24] information into the camera [1:10:25] system? [1:10:28] We learn stuff like if you [1:10:28] finish your basement and it was [1:10:30] an unfinished basement. [1:10:32] Because that is something that [1:10:33] would [1:10:34] Changes the square footage [1:10:36] changes how you even value that [1:10:37] basement. [1:10:38] It was based and it was valued [1:10:40] as an unfinished basement [1:10:40] instead at a much lower rate. [1:10:42] Once you finish it, it's a [1:10:44] living area now, and that [1:10:46] changes that. But if you go and [1:10:48] say only people that get a [1:10:48] permits gonna get their [1:10:50] kitchens uh jacked up. What [1:10:52] about all the other houses in [1:10:54] that development on the mass [1:10:54] appraisal that we never went [1:10:56] inside and sold their kitchen. [1:10:58] How are we going to defend that? [1:10:58] I would appeal that if I was the [1:11:00] constituent knowing what I know [1:11:02] now, I would come say, how can [1:11:02] you do that to me if you're not [1:11:03] gonna. [1:11:06] Uh, appraise everybody else's [1:11:08] property versus assets. Now [1:11:10] we're talking a lot more money. [1:11:10] Pardon me? Now we're talking a [1:11:12] lot more money. Yes. [1:11:16] Staffing, I would expect too [1:11:16] just when you're when you're [1:11:18] updating your home, so to the, [1:11:20] the point they made earlier, [1:11:22] which is if you've got um you're [1:11:23] renovating your kitchen and [1:11:24] you're just putting new cabinets [1:11:26] in, not just it's expensive, [1:11:26] right? But you're doing that [1:11:28] versus you're putting an [1:11:30] addition on the back or you're [1:11:30] adding a deck or something with [1:11:32] actual square footage, it's like [1:11:34] the volume of those permits that [1:11:36] are gonna start coming through [1:11:36] for every time somebody replaces [1:11:38] the toilet or every time someone [1:11:40] puts in a new vanity or every [1:11:42] time you put in like a new set [1:11:43] of cabinets. [1:11:46] You know, again, different than [1:11:46] like I'm moving the electric and [1:11:48] the gas and something might blow [1:11:50] up the house or tap into your [1:11:50] system or whatever it is. I [1:11:51] don't, I don't know how it [1:11:52] works. I'm an expert, but I've [1:11:54] had some stuff done to my home, [1:11:54] and I, you know, I live in a [1:11:55] very old neighborhood, um. [1:11:58] Where truly like everyone who [1:12:00] lives in the house has done [1:12:00] something different. [1:12:02] Maybe you all started out as [1:12:02] like a cookie cutter shape, but [1:12:04] like by the time it's like 80 [1:12:06] years old, they're all different [1:12:06] on the inside, but I would, I [1:12:08] would think as, as someone who [1:12:10] represents just a general [1:12:12] administrative office like when [1:12:14] you do something like that, if [1:12:14] that's a recommendation that's [1:12:16] to come, I would, I would [1:12:18] certainly, uh, wonder what the [1:12:20] volume of that is and what the [1:12:24] staffing would look like on the [1:12:26] other side to properly manage [1:12:28] that. Plus, the counties and the [1:12:30] cities, the municipalities are. [1:12:32] Not universal in their code that [1:12:34] requires a building permit. So [1:12:36] you could be in one area that [1:12:38] doesn't require that and another [1:12:40] area that does. So and I I guess [1:12:40] I'm not thinking of a people [1:12:42] value or people effort. I'm [1:12:43] thinking of it just. [1:12:46] Being a data point within the [1:12:46] model that generates. [1:12:52] The, the valuation, but David, I [1:12:53] feel like you want to say [1:12:53] something. [1:12:54] Sorry, my brain is spinning [1:12:56] right now. Um, yeah, it, it's [1:13:00] If we want this to be 110% [1:13:00] correct. [1:13:04] We have to throw 100s of people [1:13:04] and millions of dollars at it, [1:13:06] And [1:13:08] Exactly, it, it almost recall [1:13:10] requires knocking on every door, [1:13:12] walking through every property, [1:13:12] going through every floor, [1:13:14] counting every piece of crown [1:13:18] molding, carpets, new kitchen [1:13:18] cabinets. What, what's the, [1:13:20] what's the level where we say [1:13:20] that's enough? [1:13:22] And where is the level where, [1:13:24] like, um, Susan said, we have an [1:13:26] appeal process, or I'm sorry, [1:13:28] Representative Steve Steven so [1:13:30] we have an appeal process for [1:13:32] all this. So if there's one [1:13:32] outlier on a block or a couple [1:13:34] of outliers in the neighborhood, [1:13:36] they can appeal and they can go [1:13:38] through the process to have that [1:13:40] looked at individually, but for [1:13:42] us to go through [1:13:44] um an individual appraisal [1:13:46] versus a mass assessment. [1:13:48] It is monumentally costly and, [1:13:49] and. [1:13:52] I agree. I just don't understand [1:13:54] why you have to. It's just data. [1:13:54] I don't understand why the [1:13:56] system can't do it. Like I'm [1:13:58] just, my mind is like, why can't [1:14:00] the technology do it for you? [1:14:02] It's like it's still, I'm sorry, [1:14:06] if you had a $40,000 permit that [1:14:06] only has an appraised value of [1:14:08] 10,000 because you decided to [1:14:09] get [1:14:12] The top notch or a contractor [1:14:12] that costs a lot more, but yet [1:14:14] the appraised value is only [1:14:14] going to. [1:14:16] Make it 10, you can't just do it [1:14:18] on your desktop. How would you [1:14:20] know that that, you know, just [1:14:22] from that uh, that's my opinion. [1:14:24] yeah, and, and think, hey, what [1:14:24] if, what if people do it on [1:14:26] their own? I mean, I don't need [1:14:28] necessarily a permit to do new [1:14:30] cabinets on my house, but that [1:14:30] could have an effect on the [1:14:31] appraised value. [1:14:36] Um, if I'm a handy person, which [1:14:36] believe me I'm not, but if I was [1:14:38] a handy person, I could do all [1:14:40] sorts of work in my house that I [1:14:42] wouldn't necessarily need a [1:14:42] permit for. [1:14:46] Um, and by the way, um, each [1:14:48] appraisal, for me to appraise a [1:14:48] single family house. [1:14:52] is roughly around 8 hours of [1:14:54] work, 8 to 10 hours of work for [1:14:56] just one approach per house. [1:14:58] Multiply that by [1:15:00] You know, New Castle County, [1:15:02] we're looking at 175,000 [1:15:04] multiply that by the man hours [1:15:05] you need. [1:15:05] Who? [1:15:08] That's a lot of money. [1:15:10] I, I, I think, I think what you [1:15:12] have to do, unfortunately I [1:15:14] think we have to is obviously [1:15:16] the appeals process for houses [1:15:18] that are, are assessed too high, [1:15:20] some sort of process for [1:15:22] properties that are assessed too [1:15:24] low, and then I honestly think [1:15:26] the only way to do this is just [1:15:27] to accept the limitations of a [1:15:27] mass appraisal. [1:15:28] Amen. [1:15:32] I guess unfortunately agree with [1:15:33] I guess unfortunately I agree [1:15:33] with that, [1:15:34] Rebecca and then Justin, but one [1:15:36] of the things we keep talking [1:15:36] about is like the gift within [1:15:38] reason, right? There's a [1:15:38] reasonable range, and I don't [1:15:40] know what the industry standard [1:15:42] is for a reasonable range, but [1:15:44] it's like if you're not perfect, [1:15:44] you're at like low or high or [1:15:46] whatever else like is that 5%, [1:15:48] 10%, like what, what is there, [1:15:50] is there a definition of what a [1:15:52] reasonable range is. Uh. [1:15:56] There is a definition, just [1:15:58] correct me if I'm wrong here, [1:16:00] there is a definition for what [1:16:02] is kind of an within reason for [1:16:04] a mass appraisal in a property, [1:16:06] but I don't think it's for [1:16:08] property though. I think it's [1:16:10] for the countywide or the [1:16:12] assessed area wide. [1:16:16] Um, so to your point, I think [1:16:16] where you need to [1:16:20] Where you, where this would need [1:16:22] to fall was in the quality check [1:16:24] part of it that if you do have a [1:16:26] bunch of properties that go up [1:16:28] in value or down in value of [1:16:30] more than 1%, there needs to be [1:16:32] a check at the county level as [1:16:34] to why [1:16:36] they went up and down and was [1:16:38] there an addition to the right, [1:16:38] Yeah, exactly. I mean, a lot of [1:16:40] the calls I got in Kent County [1:16:42] were from people who said, oh my [1:16:44] gosh, my assessment tripled. OK, [1:16:46] well let's go back. How long [1:16:46] have you had your house? I [1:16:47] bought my house in 19. [1:16:48] OK, well, let's start there. [1:16:48] That's. [1:16:52] Yes, the assessment is going to [1:16:52] go up. Have you done anything? [1:16:54] Yes, I put up a pole barn and a [1:16:56] pool with no permits and a [1:16:56] fence. Well, [1:16:58] yeah, I got bad news for you. [1:16:59] Um, [1:17:02] But and but the county needs to [1:17:06] be able to meet, and I don't [1:17:06] know if this is a state thing or [1:17:08] a county and I really don't need [1:17:10] to be able to say, OK, the [1:17:12] Amazon plant went down in value [1:17:14] 300%, 200%. [1:17:18] Why and where is the quality [1:17:18] control check there this [1:17:20] property here [1:17:20] went down. [1:17:26] 60%. 0, because it should have 3 [1:17:28] warehouses, only 2 were [1:17:28] assessed, things like that that [1:17:30] needs to be a big part of. [1:17:32] What we're doing now we did do [1:17:34] some things around that this [1:17:35] previous year. [1:17:38] But again, it's one of the [1:17:38] limitations what we're talking [1:17:39] about. [1:17:42] I, I think Sussex, I believe you [1:17:44] guys brought into the Republican [1:17:45] House caucus. [1:17:48] Some information that showed [1:17:49] like the top. [1:17:54] I think it was 50 properties was [1:17:54] 50 properties which what [1:17:56] what how much they went up pray [1:17:58] pray wise, but not only that, it [1:18:00] was the property type and who [1:18:02] owned them and and like 47 of [1:18:06] the top 50 were properties that [1:18:08] were on the beach, owned by an [1:18:10] out of state entity, right? I'm [1:18:11] not saying we shouldn't care, [1:18:11] but [1:18:14] We cared a lot less, right, than [1:18:18] it would be if it was grandma or [1:18:20] grandpa's farm, right? Um, but [1:18:22] there still needs to be a [1:18:24] quality control and those [1:18:26] properties went up 200, 300%, [1:18:28] but probably should have, you [1:18:30] know, they were in England bay [1:18:32] properties that in 1980 you [1:18:32] could have bought for. [1:18:36] $20,000 an hour should be [1:18:38] assessed at 500. OK, I'm going [1:18:38] to turn it back over to Justin [1:18:40] because he I think he's like, [1:18:40] Cindy, we've got slides. [1:18:44] Yeah, I'm about halfway through [1:18:44] the slides, [1:18:46] so [1:18:50] 18 in, so just, um, and, and I [1:18:52] think these are all good [1:18:54] conversations, so, um, I do like [1:18:56] this. Uh, and just my two cents [1:18:58] on the permits. Um, I think [1:19:00] they're a good indicator that an [1:19:00] assessor should take a look [1:19:04] potentially at the property, but [1:19:04] I don't know that the state [1:19:06] wants to get into legislating [1:19:08] like specifically how an [1:19:09] appraiser does. [1:19:12] Does some of their job anyway, [1:19:16] just because you get too nuanced [1:19:18] and it's um it needs to be kind [1:19:20] of left up to them, because [1:19:20] they, they're sitting there [1:19:22] studying the market all day, so, [1:19:24] can I clarify on the record that [1:19:26] yeah, I would not be in favor of [1:19:27] all that [1:19:28] of getting too much scrutiny. [1:19:30] No, I agree. And, and now all [1:19:32] the counties like you a lot, [1:19:32] Justin. [1:19:34] They're all they're all smiling [1:19:36] like I like grinning ear to ear. [1:19:40] No, not. That's why we want to [1:19:42] have a conversation with off the [1:19:44] table. We're good, we're good. [1:19:46] OK. Yeah, OK, so, um, New Castle [1:19:48] County, identify challenges, [1:19:50] lessons learned, and issues for [1:19:52] the working group. So this was [1:19:56] really good. Um, so a, a large [1:19:56] share of non-residential [1:19:58] property questionnaires were [1:20:00] never returned during the [1:20:00] reassessment, limiting the [1:20:04] accuracy of data collection, uh, [1:20:06] establishing a more effective [1:20:06] process to ensure full [1:20:07] participation would improve. [1:20:10] Clients, uh, reducing the [1:20:14] volume, subsequent appeals and [1:20:14] make the overall assessment [1:20:18] workflow efficient, um, more [1:20:18] efficient for all parties. So, [1:20:20] one thing, you know, we talked [1:20:22] about just a minute ago, um, you [1:20:26] know, permits and appeals and [1:20:28] that kind of thing, but you can [1:20:30] also send out questionnaires or [1:20:30] you can encourage people to get [1:20:32] on your county's assessment [1:20:34] website and say, hey, you know, [1:20:36] if a, if a change has been made [1:20:36] to your property, let us know. [1:20:37] We can make that. [1:20:40] Change before it it gets to the [1:20:42] evaluation notice, you know, [1:20:44] part, and before it gets to [1:20:46] appeals, let's get it right [1:20:48] ahead of time, um, which can be, [1:20:50] it's, it's a lot better for [1:20:52] everyone, really. Um, so limited [1:20:54] availability of uh reliable [1:20:56] sales data, often due to [1:20:58] properties being recorded with a [1:21:02] nominal value of $10. Sale [1:21:02] prices slow the, uh, [1:21:04] reassessment process and [1:21:06] restricts appellant's ability to [1:21:07] obtain credible information to [1:21:07] support their. [1:21:10] So this is a really good point. [1:21:12] Um, a lot of states require a [1:21:14] sales validation questionnaire [1:21:16] with the actual sales amount on [1:21:18] it, and there's like a fine if [1:21:20] they, if they're, you know, if [1:21:22] they put $10 on there and it [1:21:24] really sold for a million [1:21:26] Um, I've seen states do that, [1:21:28] that can be a way to kind of [1:21:30] ensure that the counties [1:21:30] actually get good data so they [1:21:32] can come up with equitable [1:21:34] values and property owners, [1:21:36] realtors, um, fee appraisers can [1:21:37] all have that data. [1:21:40] than 2, when they go to try to [1:21:41] value a property. [1:21:44] So at the end though from the [1:21:45] RTT cost. [1:21:48] That's, you can still [1:21:48] extrapolate. [1:21:52] It's, there's too many outliers [1:21:52] to make it accurate. Yeah, I [1:21:54] mean, not arm's length [1:21:56] transactions. I understand that. [1:21:58] Yeah, it's, it's, and the [1:21:58] recorder need system is not. [1:22:02] Uh, pair up with the, on the [1:22:04] county side for assessment. So [1:22:06] this has been, uh, this was a [1:22:08] big challenge for us, especially [1:22:08] for our folks going through [1:22:10] appeals. Many of them were [1:22:11] sending in, uh, [1:22:14] Appeals with, with no, with no [1:22:16] comps, uh, no credible data, and [1:22:18] they, and their biggest [1:22:18] complaint was, I went to the [1:22:20] county site and couldn't find [1:22:22] any sales in my area that were [1:22:23] disclosed for. [1:22:24] Other than something other than [1:22:25] $10. [1:22:28] So it puts an additional cost on [1:22:30] our um appellants. [1:22:32] To go through something where [1:22:32] they shouldn't really have to [1:22:34] have a cost coming out of their [1:22:36] pocket to go through the appeal [1:22:38] process. So, it's, it's a simple [1:22:40] process. Having the $10 limit [1:22:42] has been a restriction and also [1:22:44] when the RFP goes out. [1:22:46] The bidders are looking at our [1:22:48] ability, their ability to pull [1:22:48] that and going through [1:22:50] additional resources. [1:22:54] Adds to the cost of the [1:22:56] reassessment. Also, one thing [1:22:56] with those sales validation [1:22:58] questionnaires, you can ask [1:23:00] qualifying questions too, like, [1:23:02] you know, was any personal [1:23:04] property included with this [1:23:06] transaction? Was there a [1:23:06] business sold, you know, [1:23:08] especially when you're looking [1:23:08] at uh commercial real estate, [1:23:10] you know, was a business [1:23:12] included with the sale price? [1:23:14] Um, was there any other, you [1:23:16] know, were related parties, uh, [1:23:18] involved, you know, was it a [1:23:20] sale between a a father and son [1:23:22] or something like that. So, you [1:23:23] know, having that information. [1:23:26] for the assessor trying to [1:23:28] validate sales. It can be a huge [1:23:29] tool, and it, it really helps [1:23:32] speed up the process of uh of [1:23:33] verifying sales data. [1:23:38] All right, um, so a limited pool [1:23:38] of certified assessors is [1:23:40] available to carry out the [1:23:42] specialized work required by the [1:23:44] county assessor's Office as well [1:23:46] as by private sector entities. [1:23:48] It takes a significant amount of [1:23:50] time to recruit, hire and train [1:23:50] personnel to perform the [1:23:52] assessor's function. So I've [1:23:54] been there, done that. Um, it, [1:23:58] it literally takes years to get [1:24:00] people up to speed. You've got [1:24:00] to send them to training. [1:24:02] They've got to get educated. [1:24:04] They've got to learn uh internal [1:24:05] process. [1:24:06] Um, [1:24:08] they have to get the experience [1:24:09] and, and it really takes them [1:24:10] years to get the experience to [1:24:12] fulfill some of these, uh, roles [1:24:14] and responsibilities. And so I [1:24:16] think the next, you know, the [1:24:18] next assessment's gonna get [1:24:20] easier, and if you've got a [1:24:20] regular schedule of assessments, [1:24:22] It makes it easier for the [1:24:24] counties to plan and hire [1:24:26] accordingly and train [1:24:28] accordingly. So, I think you'll [1:24:29] see some improvements there, I [1:24:29] would hope. [1:24:32] Um, the assessment process is [1:24:34] costly for all parties, [1:24:36] establishing a state funding [1:24:38] source to support reassessment [1:24:40] on a five-year cycle would help [1:24:42] reduce the burden on taxpayers. [1:24:44] Each appeal defense cost New [1:24:44] Castle County thousands of [1:24:46] dollars, expenses that [1:24:48] ultimately must be covered [1:24:50] through property tax revenues, [1:24:52] and then it's continued. Um, the [1:24:54] county is in the process of [1:24:56] preparing to release RFP. We've [1:24:57] already talked about that a [1:24:58] little bit, um. [1:25:02] So some of the results could [1:25:02] impact that process and then [1:25:03] continued. [1:25:04] Uh, [1:25:08] municipalities in Delaware have [1:25:10] the opportunity to adopt county [1:25:12] property assessment for local [1:25:16] tax purposes and must make this [1:25:18] decision yearly. Even so, under [1:25:18] the Boris rules, uh. [1:25:22] Municipalities which elect to [1:25:24] use the county property [1:25:26] assessment list may appear and [1:25:28] be heard in defense of the [1:25:30] appellant at a formal hearing of [1:25:32] the Bora. In other words, as [1:25:32] part of the appeal process, [1:25:34] municipalities may with their [1:25:38] county assessment office consent [1:25:40] to be involved in defending the [1:25:40] current assessment value of the [1:25:42] parcel that is under appeal [1:25:44] because the municipalities do [1:25:46] not otherwise participate in the [1:25:48] assessment of property, this [1:25:49] dynamic of municipalities. [1:25:52] Sharing the county's assessed [1:25:54] values adds additional [1:25:56] complexity to the reassessment [1:25:58] process, so they're just saying, [1:25:58] you know, there's more, more [1:26:00] chefs in the kitchen, I guess, [1:26:02] and it's make it can complicate [1:26:03] things a little bit. [1:26:04] Um. [1:26:08] Any additional information you'd [1:26:08] like, uh, for the working group [1:26:10] to know, um, so. [1:26:14] Newcastle wanted to point out [1:26:16] that on November 26, 2008, a [1:26:18] committee formed by the 144th [1:26:20] General Assembly issued its [1:26:22] final report, the 144th General [1:26:26] Assembly sought recommendations [1:26:26] to provide a mechanism for fair [1:26:28] and equitable reassessments of [1:26:30] all real property within the [1:26:32] state. The report was delivered [1:26:34] to then Governor, uh, Minor and [1:26:36] the members of the 144th General [1:26:38] Assembly. The primary [1:26:38] recommendation was the [1:26:40] development of the state RFP to [1:26:41] establish a single. [1:26:44] Statewide real property database [1:26:46] system to be administered by the [1:26:48] state of Delaware, which is [1:26:48] supported by New Castle County. [1:26:50] These recommendations within [1:26:52] this report should be revisited. [1:26:56] So, um, this is something that I [1:26:56] think would be a great idea is [1:26:58] having a statewide database. It [1:27:00] would help the counties out a [1:27:01] lot, especially on, you know, [1:27:02] you've got a, say, Amazon [1:27:04] warehouse or any, any warehouse, [1:27:06] it doesn't really matter. And it [1:27:06] might be that one county doesn't [1:27:08] have a lot of sales of them, but [1:27:10] the next county does. If they're [1:27:11] sort of can share. [1:27:14] Share some of this data, it can [1:27:16] help a lot. Um, also, if there's [1:27:18] a, a central database, the [1:27:20] legislature's got questions and [1:27:22] needs data, you know, hopefully [1:27:24] that could be accessed and, and [1:27:25] data could be provided. [1:27:28] You know, quicker, cleaner, that [1:27:30] kind of thing. Everything would [1:27:32] be in a, in a similar format, [1:27:34] hopefully, um, [1:27:36] to kind of expedite some [1:27:36] processes. [1:27:40] Um, in addition, strengthening [1:27:41] assessment authority for [1:27:42] accurate evaluations. Continue [1:27:44] to allow Newcastle to have [1:27:46] enforceable subpoena authority [1:27:48] to obtain financial information [1:27:48] needed to perform income [1:27:50] approach valuations for [1:27:52] commercial and non-residential [1:27:54] properties. Uh, current [1:27:56] authority has expiration date, [1:27:58] but could be helpful for the [1:27:58] next reassessment. [1:28:00] Um, and I think these are all [1:28:02] things that, you know, maybe [1:28:04] this, this group should think [1:28:06] about, you know, as we go [1:28:06] through all the county [1:28:08] recommendations, uh, defined [1:28:09] Um, and I think these are all [1:28:09] things that, you know, maybe [1:28:10] this, this group should think [1:28:10] about, you know, as we go [1:28:11] through all the county [1:28:11] recommendations, uh, define [1:28:12] error consistently across [1:28:14] relevant statutes to reduce [1:28:16] ambiguity and allow timely [1:28:18] correction of assessed values [1:28:20] continued align, uh, statutory [1:28:22] language across counties to [1:28:24] ensure uniform assessment [1:28:26] practices statewide. [1:28:28] Required the state's Department [1:28:30] of Finance to produce statewide [1:28:32] reassessment related contracts [1:28:34] with a single approved vendor, [1:28:36] reducing redundant county level [1:28:38] procurement time and ensuring [1:28:40] statewide consistency, um. [1:28:42] Which that could be a good [1:28:44] option. Uh, consider [1:28:46] establishing a state tax court [1:28:48] to centralize and expedite [1:28:48] tax-related, uh, [1:28:52] Litigation, improving statewide [1:28:52] efficiency. That's something [1:28:58] I've seen in other states. [1:29:02] Click to the next one, sorry. [1:29:06] All right. Um, clarification on [1:29:08] FOIA requirements in certain [1:29:10] public meetings, going all [1:29:12] virtual, if we can get to a [1:29:12] point where a referee hearings [1:29:16] can be held 100% virtually and [1:29:18] not have to have someone in [1:29:18] person and [1:29:22] Anchor location, that would make [1:29:22] things much easier logistically [1:29:24] moving forward. Sounds like. [1:29:26] A potential cost savings there [1:29:27] also. [1:29:30] All right, um, modernize appeal [1:29:32] classification, administration, [1:29:34] adjustment process. So, um, [1:29:38] Clarify the Superior Court [1:29:40] appeals standard to eliminate [1:29:40] inconsistent judicial [1:29:42] interpretation and streamlined [1:29:43] appeal review. [1:29:44] Uh, [1:29:48] explicitly authorized limited [1:29:48] administration adjustments to [1:29:52] assessment roles outside formal [1:29:54] appeals under defined [1:29:54] conditions, so counties can [1:29:56] correct systematic anomalies [1:29:57] more efficiently. [1:30:00] Yeah, continue on this, uh, [1:30:02] update and define [1:30:04] non-residential property [1:30:08] classifications, so operational [1:30:08] impacts can be managed with [1:30:10] adequate lead time. [1:30:14] There could be conflicts if [1:30:16] changes are made to tax code [1:30:18] that do not comport with IAAO [1:30:20] standards, enhanced transparency [1:30:22] and modernization in real estate [1:30:24] transactions require every real [1:30:24] estate transaction to be [1:30:26] recorded with actual purchase [1:30:28] amounts reflected in the deed [1:30:32] record throughout the appeal [1:30:34] process. It was a, a consistent [1:30:36] complaint for propellants that [1:30:38] it was difficult to find [1:30:40] comparable sales when deeds are [1:30:40] reflected or reflecting. [1:30:44] Dollar sale amount, uh, in [1:30:46] addition, extra work was [1:30:46] required by Tyler to pull sales [1:30:48] data using other means during [1:30:50] the reassessment period itself. [1:30:58] All right, New Castle County, [1:31:02] what did I miss on, uh, on that [1:31:02] information? Did I miss [1:31:03] anything? [1:31:04] You'll get A plus. [1:31:06] OK. Thank you. [1:31:06] OK. [1:31:12] All right, uh, Sussex County's [1:31:14] responses to questions. So [1:31:14] provide an overview of [1:31:18] administrative capacity, um, and [1:31:22] governance structure and the [1:31:24] assessment division operated [1:31:24] independently prior to [1:31:25] reassessment. During the [1:31:26] reassessment, there was more [1:31:28] involvement by, uh, finance [1:31:30] administration to help with [1:31:32] communication and contract [1:31:32] oversight, which makes a lot of [1:31:34] sense since the assessment [1:31:36] department hadn't been, um, [1:31:38] You know, hadn't had a big [1:31:38] reassessment and so. [1:31:40] Administration would be good. [1:31:42] Good to help with that. [1:31:44] Uh, provide an overview of [1:31:46] county and vendor roles, [1:31:46] responsibilities, and mass [1:31:48] appraisal, including county [1:31:50] staff oversight, compare your [1:31:52] prior assessment to the outside [1:31:54] or outset of the current status. [1:31:58] So Sussex hired Tyler Technology [1:32:00] to the entire reassessment [1:32:00] project, which included data [1:32:02] entry, data verification, data [1:32:04] mailers, neighborhood [1:32:06] delineation, uh, appraisal [1:32:08] services, including developing a [1:32:10] residential improvement cost [1:32:12] table and index, commercial and [1:32:13] industrial. [1:32:14] evaluation, market analysis, [1:32:18] income valuation models, ratio [1:32:20] studies, income and expense data [1:32:22] analysis, communication plan [1:32:24] with website host, uh, staff [1:32:26] referee, and board training, [1:32:28] informal appeals, monthly status [1:32:30] updates to Sussex County. [1:32:32] Um, and there's a lot of details [1:32:34] within this. They're just kind [1:32:38] of listing out the major stuff [1:32:39] here, so. [1:32:40] All right, uh, [1:32:44] Sussex County was responsible [1:32:46] for approving all communication [1:32:48] plans and documents sent out by [1:32:48] Tyler participating in public [1:32:52] meetings about the process, 10 [1:32:52] monthly status meetings with [1:32:56] Tyler, uh, project team, quality [1:32:57] control checks. [1:33:00] Uh, reassessment results and be [1:33:02] trained on the methodologies [1:33:04] used by Tyler Technologies. [1:33:06] Sussex provided current building [1:33:08] permit, property record, cards, [1:33:10] customer information along with [1:33:12] current digital parcel [1:33:12] information and sales [1:33:14] information. Today, Tyler is not [1:33:16] involved in any assessment [1:33:18] process with Sussex. All current [1:33:20] assessment processes are done [1:33:20] in-house. [1:33:24] So state your appraisal [1:33:26] methodology. Uh, Tyler used the [1:33:28] cost method, sales method, [1:33:30] income approach. Um, so similar [1:33:32] to, I think all three counties, [1:33:34] Tyler did, did the processes, [1:33:36] They're going to use similar [1:33:36] processes in all three counties, [1:33:40] so that's, that should be a good [1:33:40] thing. [1:33:42] Right. State your quality [1:33:44] control checks completed. [1:33:46] quality standards, benchmarks, [1:33:48] and tax roll review and [1:33:48] certification for prior [1:33:52] assessments. All evaluations [1:33:52] done by Tyler's staff went [1:33:54] through a two-step verification [1:33:56] process before finalizing the [1:33:58] data in the Cus system. Tyler [1:34:00] completed a formal sales ratio [1:34:04] study. Per the contract, IAAO [1:34:04] performance standards uh were [1:34:08] used in to be met, single family [1:34:10] residential over 15 years, and I [1:34:11] can go through all these. [1:34:12] But it's, it's pretty much they [1:34:14] looked at IAAO standards on [1:34:16] ratios. I think you all have [1:34:18] probably seen some of these, um, [1:34:22] but I'm not going to read all [1:34:22] this out. [1:34:23] Um, [1:34:26] And it kind of goes on here. Uh, [1:34:30] Sussex sat with Tyler project [1:34:32] leaders going over the results [1:34:34] of the ratio studies, Sussex [1:34:36] performed multiple independent [1:34:38] checks on data by pulling [1:34:38] similar properties. [1:34:42] Um, and comparing results and [1:34:42] pulling all properties with [1:34:44] certain characteristics to make [1:34:44] sure appropriate classifications [1:34:46] were identified, so lots of [1:34:48] quality control going on, [1:34:50] looking for outliers, looking [1:34:52] for properties that don't feel [1:34:52] like they fit, um, that kind of [1:34:53] thing. [1:34:56] What approach of value were [1:35:00] generally utilized um for each [1:35:00] of the following property types. [1:35:02] We already talked about this [1:35:04] also, um, residential marketing [1:35:06] costs are generally, um, the [1:35:08] most applicable on the [1:35:10] commercial costs and income are [1:35:12] typically um where you've got [1:35:14] most of your data, a lot of [1:35:16] commercial property owners, they [1:35:18] buy it based on its income [1:35:18] producing property or [1:35:20] or properties, and so, um, you [1:35:24] know, market is, is typically [1:35:24] used as a check against the [1:35:25] other, um. [1:35:30] Approaches just to make sure [1:35:32] they're in line. So identify [1:35:34] challenges, lessons learned, and [1:35:36] issues for working group review. [1:35:38] The last reassessment presented [1:35:40] several significant challenges, [1:35:40] including the following public [1:35:42] understanding and expectations. [1:35:44] You know, it's like, why would [1:35:46] the public have a good [1:35:48] understanding or expectations of [1:35:48] what's going on when it's been [1:35:50] that long, right? So you're, [1:35:52] they, you know, they're really [1:35:53] starting from scratch. [1:35:56] Uh, understanding countywide [1:35:56] property records after 50 years. [1:36:00] Without a reassessment. So yeah, [1:36:02] I could see where that would be [1:36:04] challenging. Um, we learned that [1:36:06] communication is key. We held [1:36:08] public meetings, regular council [1:36:08] updates, spoke at events when [1:36:10] asked, developed and published [1:36:12] multiple videos that helped [1:36:12] explain the reassessment [1:36:14] process, potential impacts on [1:36:16] taxes, developed a tax [1:36:20] estimator, and once rates became [1:36:22] available in in-depth tax [1:36:22] calculators showing the impact [1:36:24] of reassessments at the parcel [1:36:25] level. [1:36:26] It's all good. [1:36:30] Alright, um, identify challenges [1:36:32] continued throughout the [1:36:34] process. We also took the [1:36:34] opportunity to continually [1:36:36] review and test the data for [1:36:38] accuracy and consistency. We [1:36:40] analyze differences in values [1:36:42] among properties with similar [1:36:44] characteristics and within [1:36:46] comparable neighborhoods, while [1:36:48] also reviewing prior year data [1:36:50] against the proposed post uh [1:36:52] reassessment values. This [1:36:54] comprehensive review and testing [1:36:56] process helped validate the [1:36:57] results and provided. [1:37:00] Confidence in the overall [1:37:00] outcome of the reassessment. [1:37:06] How could the state support your [1:37:08] county in the next reassessment, [1:37:10] OK? So reevaluate the five-year [1:37:14] requirement, uh, assist in [1:37:16] paying for the ongoing costs. It [1:37:20] seems vague. What were you [1:37:21] getting at, Gina? [1:37:21] beat around the bush. [1:37:24] All right, Sussex, what did I [1:37:24] miss? [1:37:26] Did I miss anything? Great job. [1:37:28] No, good job. Anything else you [1:37:30] wanna add though about anything [1:37:32] you saw specifically with the um [1:37:34] recommendations from New Castle [1:37:36] County, um, well, we can go [1:37:38] through that in the future, but [1:37:40] yeah, we'll think about because [1:37:40] I think I think all these are, [1:37:41] yeah. [1:37:44] I think all of these [1:37:44] recommendations from the [1:37:46] counties, I think this group [1:37:48] should at least discuss whether [1:37:52] it's something that they should [1:37:53] discuss further. [1:37:56] OK. Kent County responses to [1:37:57] questions. So provide an [1:37:58] overview of administrative [1:38:00] capacity, governance structure. [1:38:02] Um, the county had some [1:38:02] questions on this, and we, we're [1:38:06] on such a tight time frame that [1:38:08] we didn't, they didn't have an [1:38:10] opportunity to answer and so I [1:38:14] totally fair. OK, I'm not, I [1:38:16] think that's fine. Um, provide [1:38:18] an overview of, plus that [1:38:18] question was kind of broad, so, [1:38:19] um. [1:38:20] It, it can be a little hard to [1:38:24] answer. Uh, provide an overview [1:38:24] of county and vendor roles, [1:38:26] responsibilities, and mass [1:38:28] appraisal, including counting [1:38:30] staff oversight, compare your [1:38:30] prior reassessment to outset of [1:38:32] county and vendor roles, [1:38:32] responsibilities, and mass [1:38:33] appraisal, including counting [1:38:34] staff oversight, compare your [1:38:34] prior reassessment to the outset [1:38:35] of current status. Um, so there [1:38:36] was consistent communication [1:38:36] between the vendor and the [1:38:38] county staff. The vendor found [1:38:40] issues, areas of concern, and [1:38:42] immediately communicated these [1:38:42] to the finance director and [1:38:44] assessment supervisor. These two [1:38:46] county staff members were [1:38:48] heavily involved in all the [1:38:48] aspects of the reassessment [1:38:49] process. [1:38:52] The project manager from Tyler. [1:38:54] Post reassessment, the assessors [1:38:56] were collecting data and [1:38:58] generating values on. [1:39:02] The data their oversight came [1:39:06] from the two supervisors and the [1:39:07] finance director. [1:39:08] Right, state your appraisal [1:39:10] methodology, quality control [1:39:12] checks completed, quality [1:39:12] standards, benchmarks, and tax [1:39:14] roll review and certification [1:39:18] for prior assessment. Again, the [1:39:20] county was working on that, but [1:39:20] it's, you know, kind of a broad [1:39:21] question they. [1:39:24] We kind of ran out of time on [1:39:26] that one, so there was a lot of [1:39:26] back and forth between. [1:39:32] Uh, the county and myself, so, [1:39:32] um, anyway. [1:39:36] All right, um, what approaches [1:39:38] to value were uh generated or [1:39:40] utilized for each of the [1:39:44] following property types. So [1:39:44] there again, um. [1:39:46] Pretty, pretty similar answers [1:39:48] here to the other two counties. [1:39:52] Identify challenges, lessons [1:39:54] learned, and issues for the [1:39:54] working group to review. So no [1:39:56] major challenges. Our biggest [1:39:58] issue is mobile homes on private [1:40:00] land, sometimes the old mobile [1:40:02] home information remained on the [1:40:06] suffix in the which is, it's [1:40:06] kind of a way of keeping track [1:40:10] of things. Um, and Tyler added [1:40:12] the mobile home info on the [1:40:14] land, so it's duplicated. We [1:40:16] know to check this issue in the [1:40:18] future when found notices we [1:40:19] were removed immediately and [1:40:19] made taxes. [1:40:22] Adjustment. So when you're [1:40:24] putting stuff into a, into a CAA [1:40:24] Adjustment. So when you're [1:40:25] putting stuff into a, into a [1:40:26] camera software system. You [1:40:26] know, there's always potential [1:40:28] for, you know, well, this wasn't [1:40:30] coded in the right way or the [1:40:32] right place, or we didn't [1:40:32] understand that it was, so we [1:40:34] didn't see it the right way. So [1:40:36] there's always learning, and it [1:40:36] doesn't matter if you've been [1:40:38] doing this. This is your first [1:40:40] time in 40 years or you've been [1:40:40] doing it every year for 40 [1:40:44] years. Um, you're always finding [1:40:45] issues like this, so [1:40:45] that's [1:40:48] To be expected, and they, it [1:40:49] sounds like they got it fixed, [1:40:49] so that's good. [1:40:50] Um, [1:40:54] How could the state support your [1:40:54] county in the next reassessment, [1:40:56] provide funding, the biggest [1:40:57] How could the state support your [1:40:57] county in the next reassessment, [1:40:58] provide funding. The the biggest [1:40:59] benefit uh factor of the [1:41:00] reassessment is the schools, all [1:41:00] the work and complaints are [1:41:02] handled by the county staff, and [1:41:04] we feel the state should have [1:41:08] monetary skin in the game. [1:41:10] I just want to state for the [1:41:10] record the counties did not [1:41:12] collaborate [1:41:14] on that. [1:41:14] they didn't. [1:41:18] We actually sent the [1:41:20] questionnaires out separately to [1:41:20] each of them, so they didn't see [1:41:21] each other's answers at all. [1:41:24] OK. [1:41:24] Uh, Kent, did I miss anything? [1:41:26] OK. [1:41:28] OK. [1:41:30] Alright, how can the state help? [1:41:36] All right, so IAAO has a [1:41:38] standard on this. So, um, and [1:41:40] from the county's perspective, I [1:41:42] know this says oversight, and [1:41:44] that can be a little scary, but [1:41:46] let's think of this more as like [1:41:46] support, um. [1:41:48] I know I, I had a lot of [1:41:50] interactions with, uh, state. [1:41:54] Um, in Kansas, it's a property [1:41:56] valuation division of the [1:41:58] Department of Revenue, and they [1:42:00] had a staff and they would run [1:42:00] quality control checks on what [1:42:02] we were doing, and they would [1:42:04] say, you know, and we would [1:42:06] submit things to them, and they [1:42:08] would handle education and help [1:42:10] us out with forms and help us [1:42:12] out with reports and help us out [1:42:16] with uh Cra support and just [1:42:18] training and everything. And so [1:42:20] it was more, it was an [1:42:20] adversarial relationship. It was [1:42:21] more [1:42:24] a relationship of, it was almost [1:42:26] like an extension of the the [1:42:28] county assessor's Office, and so [1:42:30] we worked with them, uh, you [1:42:32] know, a lot to, to make sure [1:42:33] things were getting done [1:42:36] properly. Um, I really looked at [1:42:36] him as a county appraiser, I [1:42:38] looked at him as an extension of [1:42:40] my office as far as quality [1:42:40] control checks too, because not [1:42:42] only am I checking things [1:42:44] in-house? They're checking [1:42:44] things, um, from their [1:42:46] perspective too, and I thought [1:42:48] that was good because we always [1:42:50] want our values to be as good as [1:42:50] possible, and so, uh, the more [1:42:51] quality control checks. [1:42:54] Some more eyes on things, you [1:42:54] know, if there's something [1:42:55] wrong, I want to know about it. [1:42:58] So, um, anyway, IWO is standard [1:43:00] on this, uh, complex property [1:43:02] evaluation assistance. So, let's [1:43:04] say your county has a, and I [1:43:04] don't know what it has, you [1:43:06] know, let's say it has a, um, [1:43:10] you know, a power plant, and you [1:43:10] know, maybe there's only a few [1:43:12] power plants in the whole state. [1:43:14] It might be that that's [1:43:16] something good for maybe the [1:43:18] state hires a fee appraiser to [1:43:20] to do a power plant evaluation [1:43:21] project and they. [1:43:24] all three of the power plants, [1:43:24] so the county doesn't really [1:43:26] have to worry about that. It's [1:43:28] gonna probably be cheaper for [1:43:30] the state to hire one appraiser [1:43:32] to value all 3 power plants, [1:43:34] then each county to go out and, [1:43:36] and have an appraiser that they [1:43:38] have to hire to, to value a [1:43:38] PowerPoint. So, [1:43:40] um [1:43:40] all three of the power plants, [1:43:41] so the county doesn't really [1:43:41] have to worry about that. It's [1:43:42] gonna probably be cheaper for [1:43:43] the state to hire one appraiser [1:43:44] to value all 3 power plants, [1:43:44] then each county to go out and [1:43:45] and have an appraiser that they [1:43:46] have to hire to, to value a [1:43:46] PowerPoint. So, [1:43:46] um. [1:43:47] all three of the power plants, [1:43:47] so the county doesn't really [1:43:48] have to worry about that. It's [1:43:49] gonna probably be cheaper for [1:43:49] the state to hire one appraiser [1:43:50] to value all 3 power plants, [1:43:50] then each county to go out and [1:43:51] and have an appraiser that they [1:43:52] have to hire to, to value a [1:43:52] PowerPoint. So, [1:43:53] what now? Power plants are a [1:43:53] sore subject at this point. [1:43:54] Yeah, yeah, I'm sure. So that's [1:43:55] the reason I'm saying, you know, [1:43:55] some of those things can be nice [1:43:56] though, because, um. [1:43:57] Because [1:43:57] those types of properties, these [1:43:58] high dollar, you know, $100 [1:43:58] million dollar properties, [1:44:00] billion dollar properties are [1:44:00] going to get appealed pretty [1:44:02] well every year. Whether the [1:44:04] values are good or not, they're [1:44:06] gonna come in and appeal them, [1:44:08] um, and, and so, you know, the, [1:44:10] the counties have to be ready [1:44:12] for that, and so, um, you know, [1:44:14] you've, you've got to look at [1:44:14] some of those things. So it [1:44:16] can't help if the state kind of [1:44:18] assists on some of those bigger [1:44:20] expenditures like that. I mean, [1:44:21] you could easily spend, uh, [1:44:24] Um, you know, and the counties [1:44:24] can tell you, I mean, you can [1:44:26] easily spend 6 figures on an [1:44:28] appeal on a, on a billion dollar [1:44:30] property, and so it gets, it [1:44:32] gets pretty expensive when [1:44:32] you're looking at budgets and [1:44:34] you're trying to keep budgets [1:44:36] tight, but these things pop up [1:44:38] and, and it gets expensive, so, [1:44:40] um, education, certification of [1:44:42] assessment professionals, so, [1:44:44] and I don't remember. I think it [1:44:46] was Newcastle was talking about [1:44:48] having a certified assessor. So, [1:44:50] you know, and that, that might [1:44:50] be something that the state [1:44:51] wants to think about is. [1:44:54] Potentially saying, hey, you [1:44:56] know, to be, to be the, the head [1:44:56] person in charge, you need to [1:44:58] have these credentials or to [1:45:00] even value property within the [1:45:02] county, you need to have certain [1:45:04] credentials, um, and so that's [1:45:06] something that we see in, in [1:45:06] some other states and [1:45:08] jurisdictions, um, financial [1:45:10] assistance, cost sharing, we've [1:45:12] already talked about that forms [1:45:13] development. Sometimes there's [1:45:16] um different, you know, forms [1:45:18] that have to be filed when [1:45:20] someone, you know, buys a mobile [1:45:21] home or we talked about a sales [1:45:21] validation. [1:45:24] Questionnaire, maybe when [1:45:24] someone files a deed with the [1:45:26] title agency, they have to fill [1:45:28] out a sales validation [1:45:30] questionnaire. The state could, [1:45:30] could kind of generate that form [1:45:32] and make sure that all title [1:45:34] agencies have that form on file [1:45:36] and make sure that that's filled [1:45:37] out at closing. [1:45:40] That kind of thing, um, [1:45:40] guidelines, manuals, [1:45:42] specifications, so you've got [1:45:44] specialized properties. You want [1:45:46] to make sure they're valued [1:45:48] probably the same across the [1:45:50] state, right? And so if you had [1:45:52] some specialized property, it [1:45:52] might be that the state wants to [1:45:54] work with the counties and they [1:45:56] all want to get together and [1:45:56] say, OK, this is the way we're [1:45:58] going to value these properties, [1:45:59] so we're consistent across the [1:46:00] state. Uh, [1:46:02] uh, investigation, research of [1:46:06] taxpayer complaints, um, might [1:46:06] be a, a thing, uh, legal [1:46:07] legislative. [1:46:10] Responsibilities. So, um, it [1:46:12] might be that when the [1:46:14] legislature has questions, you [1:46:16] know, you've got someone at the [1:46:16] state that kind of has [1:46:18] commingled all that data, and [1:46:22] they can produce information for [1:46:22] the legislature, [1:46:24] uh, perform evaluations, so it [1:46:26] might be that the state does, [1:46:28] uh, their own sales ratio study [1:46:30] or they double-check that the [1:46:32] county's, um, you know, reviewed [1:46:34] all of the sales in their [1:46:36] jurisdiction in a in a certain [1:46:37] time frame or certain things. [1:46:40] Things like that, and sometimes, [1:46:42] like I said, it's, it's not the [1:46:42] state necessarily coming down on [1:46:44] the county. It's just making [1:46:46] sure that everything gets done [1:46:46] and it's kind of a QC process to [1:46:48] make sure everyone looks good on [1:46:50] the assessment process and the, [1:46:52] the citizens have a, a proper [1:46:54] process that's, that's happening [1:46:56] because maybe we don't have the [1:46:58] great professionals that are in [1:46:58] the county now, you know, later [1:47:00] on, and so we have to make sure [1:47:02] that things are done [1:47:04] consistently. Um, perform [1:47:06] evaluations. OK, I talked about [1:47:07] that. Professional associations. [1:47:10] Involvement, um, might be that [1:47:12] you have your own Delaware [1:47:14] Association of assessors, and [1:47:16] you kind of get together and do [1:47:18] education and talk about issues. [1:47:20] Um, you can have monthly Zoom [1:47:20] meetings and that kind of thing, [1:47:22] um, to kind of talk about [1:47:24] issues. I'm sure you all already [1:47:26] do a lot of that. Um, uh, public [1:47:28] relations programs, the state [1:47:30] could help out with that, um, [1:47:32] just kind of some cost sharings [1:47:32] Involvement, um, might be that [1:47:33] you have your own Delaware [1:47:34] Association of assessors, and [1:47:34] you kind of get together and do [1:47:35] education and talk about issues. [1:47:36] Um, you can have monthly Zoom [1:47:36] meetings and that kind of thing, [1:47:37] um, to kind of talk about [1:47:38] issues. I'm sure you all already [1:47:38] do a lot of that. Um, uh, public [1:47:39] relations programs, the state [1:47:40] could help out with that, um, [1:47:40] just kind of some cost sharing [1:47:41] or idea sharing, uh, technical [1:47:42] research reports, support and [1:47:42] assistance. [1:47:42] Um, so, [1:47:43] This was kind of some of the [1:47:44] things I had come up with to uh [1:47:46] state could require buyers and [1:47:48] sellers to file sales validation [1:47:49] questionnaire. We kind of talked [1:47:50] about this. Uh, it's common in [1:47:54] some states. Consider making uh [1:47:56] statutes consistent across the [1:47:56] state. I'm not sure, you know, [1:47:58] I, I'm coming from the outside [1:48:00] and I see that the statutes for [1:48:01] different counties are [1:48:04] different. Seems odd to me, but [1:48:04] I don't, you know, maybe there's [1:48:06] good reasons for some of that. I [1:48:07] don't know. Um, [1:48:10] But in, in, I would say in my [1:48:12] overall opinion, consistency [1:48:14] leads to greater equity and [1:48:14] clearer understanding of the [1:48:16] laws from the citizens if, if [1:48:18] things are different in [1:48:18] different counties, it can be a [1:48:19] little confusing. [1:48:24] Right, uh, states should [1:48:26] provide, uh, like general [1:48:26] support, statewide campus system [1:48:28] and tech support. If you, if you [1:48:30] are gonna go like everyone's [1:48:32] going with the same chemo. You [1:48:34] know, you could have a CA [1:48:36] contract with the state and then [1:48:36] the state could kind of help [1:48:38] orchestrate some of that and [1:48:40] make sure there's consistency, [1:48:42] tech support when there's [1:48:44] upgrades to software that could [1:48:44] kind of be managed through the [1:48:46] state. The counties could kind [1:48:48] of weigh in on on what upgrades [1:48:50] should be made, uh, training and [1:48:51] education, you know, a, a lot [1:48:51] of. [1:48:54] Of this is workflow, so it's. [1:48:56] How are you getting data into [1:48:57] the software? How are you [1:48:58] getting data out of the [1:49:00] software? How are you doing all [1:49:02] your processes, so, um, you [1:49:04] know, having training that's [1:49:06] consistent across the state can [1:49:10] help too, um, in many ways, uh, [1:49:10] reassessment support. [1:49:12] Uh, we already talked about [1:49:14] forms, special properties. We [1:49:16] talked about that, and then, uh, [1:49:18] assessment standards and quality [1:49:19] control. [1:49:22] All right. [1:49:26] Um, and we talked about data [1:49:28] aggregation already, um, you [1:49:30] know, kind of aggregating that [1:49:30] data from the county, so it's [1:49:32] all in one place, so it's a [1:49:32] little it it can be a [1:49:36] A good thing for the assessor's [1:49:38] offices in the counties for [1:49:42] sure, having read, you know, [1:49:44] more easy access to, to other [1:49:46] county data, um, you know, the [1:49:48] statewide sales database is one [1:49:50] of those things, uh, assessment [1:49:52] of utilities. Some states uh [1:49:52] handle the assessment of [1:49:54] utilities because the utilities [1:49:56] cross county lines and that kind [1:49:58] of thing, and uh utility [1:49:59] assessment. [1:50:00] Um, you know, a lot of times [1:50:02] it's, it's kind of a statewide [1:50:04] thing, and then you have to kind [1:50:04] of block it up and figure out [1:50:06] what portion goes to this county [1:50:08] and this county, and if you had [1:50:10] 11 entity doing that, it might [1:50:12] simplify things somewhat. [1:50:16] Um, reassessment monitoring, you [1:50:18] know, just kind of making sure [1:50:18] all the T's are crossed, I's are [1:50:20] dotted on the reassessments, and [1:50:24] And we already talked about [1:50:26] public relations, so sorry to [1:50:28] beat a dead horse. Um, so [1:50:28] benefits of state support, um, [1:50:32] You know, the, the state taking [1:50:32] on certain responsibilities has [1:50:33] a. [1:50:36] The benefits of potentially [1:50:38] reducing costs could also shift [1:50:40] some of the cost load from the [1:50:40] counties to the state. [1:50:44] Um, which I guess depending on [1:50:44] your perspective, that could be [1:50:48] good or bad. Um, added benefits [1:50:50] include more consistent [1:50:50] processes across the state, [1:50:52] consistent processes and [1:50:54] messaging can help property [1:50:56] owners to better understand [1:50:58] processes, less appeals and [1:50:58] confusion. Uh, the state. [1:51:00] Could be an extension of the [1:51:02] county assessment office and [1:51:04] that some process could be [1:51:05] completed at the state level. [1:51:10] So supporting counties in the [1:51:12] reassessment process can help [1:51:12] make assessments more accurate, [1:51:13] more efficient. [1:51:16] Um, what can the state do to [1:51:18] make assessments more seamless, [1:51:20] you know, so just trying to [1:51:20] figure out, you know, these [1:51:24] different workflows, how this [1:51:26] works, um, how the state can [1:51:26] support that process to make [1:51:30] more equitable values, so all [1:51:30] your property owners are being [1:51:32] treated as fairly as possible. [1:51:33] It's important. [1:51:34] So I appreciate your time. [1:51:36] Um, [1:51:38] And it looks like we still have [1:51:40] 9 minutes for questions or [1:51:42] anything else. Well, and, and [1:51:44] thank you. And again, thank you [1:51:44] for your patience for these last [1:51:46] two meetings that have been kind [1:51:46] of getting us to, OK. [1:51:50] Now we're gonna be looking [1:51:52] forward. um, Justin, um, showed [1:51:54] some of those on what the state [1:51:56] can offer. Think of that as a [1:51:58] menu, not a, not a, not a [1:52:00] mandate. Um, I don't want to [1:52:02] overcomplicate this. I don't [1:52:02] want to take away local control. [1:52:04] You guys know your property is [1:52:08] better than um than than the [1:52:10] state, um, but we do want to [1:52:12] look at figuring out how the [1:52:12] state can better support the [1:52:14] counties, um, and also just the [1:52:16] level of oversight that should [1:52:16] be there because. [1:52:20] It is, you know, it is bringing [1:52:22] in a lot of our, our property [1:52:24] tax for our, um, property yes [1:52:24] It is, you know, it is bringing [1:52:25] in a lot of our, our property [1:52:26] tax for our, um, [1:52:26] property brings in a lot of [1:52:27] money for our schools. So we're [1:52:28] going to be diving into in the [1:52:30] next meeting some of these [1:52:32] options and having conversations [1:52:34] really just about the solutions [1:52:34] and what do we want and to the [1:52:36] point that like as an example, [1:52:38] the sales, uh, $10 sales, do we [1:52:40] want legislation on that? Yay or [1:52:42] nay. Yeah, OK, we'll start [1:52:44] drafting. Things like that. Um, [1:52:46] we're going to talk about what [1:52:46] types of things you want us to [1:52:47] legislate versus, no, we want to [1:52:48] handle. [1:52:50] That within our policy because [1:52:50] policy is where we can best [1:52:54] pivot as needed based on um [1:52:54] different geographic changes in [1:52:56] our own counties, so, um. [1:53:00] No one has anything else. We [1:53:00] could go to public comment, but [1:53:02] if anyone has anything they'd [1:53:02] like to say. [1:53:06] The slides will be available to [1:53:08] us, yes, they'll be on the [1:53:10] uh legis website as, [1:53:12] yeah, yeah, we'll put it, but we [1:53:13] can also just send our box. [1:53:14] The last two slides or three, [1:53:15] whatever they were. [1:53:18] At that point in time, what I [1:53:18] really wanted to do was stay [1:53:20] paused, I think it's what you [1:53:22] said, and then say, all right, [1:53:24] we, what can we do to help him? [1:53:24] Yeah, right, [1:53:26] and that's absolutely when the [1:53:27] next meetings are going to be [1:53:28] going, um, we'll talk through, [1:53:32] um, a lot of, uh, the [1:53:34] suggestions and that Newcastle [1:53:38] County had, um, because I, it [1:53:38] was pretty comprehensive. And [1:53:40] then the very direct slides from [1:53:42] Kent and [1:53:44] more funding and how we can do [1:53:44] that and then we'll, we'll [1:53:45] probably start getting into the [1:53:46] conversation. [1:53:48] Too, one of the things you kept [1:53:50] hearing in some of the slides is [1:53:52] that, um, based on how other [1:53:54] states work, you know, where [1:53:54] that office sits or where that [1:53:56] person sits within oversight and [1:53:58] is it, would it make sense to [1:53:58] have be under the Department of [1:54:00] Finance and and start getting [1:54:02] into some of those [1:54:02] conversations, so. [1:54:06] Awesome, awesome. Yeah, I just [1:54:08] want to thank the co-chairs and [1:54:08] especially Justin for [1:54:10] Putting all this information [1:54:10] together, I know it's a lot to [1:54:12] absorb, uh, in a short time. So [1:54:13] thank you for that. [1:54:16] Thank you. All right, Kate, [1:54:16] we'll go to public comment and [1:54:18] then we will, um, so I will have [1:54:22] our, uh, speaker, um, put forth [1:54:22] the nominations for the two [1:54:24] people we agreed to have in the [1:54:24] working group, and then they'll [1:54:26] be active members next, next [1:54:27] time. [1:54:32] To Christian Millauer. [1:54:36] Hi, thanks for giving me the [1:54:36] opportunity to speak. Christian [1:54:38] Willauer, Wilmington City [1:54:40] Council, 5th District, and I [1:54:40] just had a couple of issues that [1:54:44] um I wanted to bring up. One was [1:54:48] land values are um assessed as a [1:54:50] separate category, and I hadn't [1:54:52] heard too much discussion about [1:54:54] land value assessments, but I [1:54:56] believe that land value [1:54:56] assessments, uh, there was [1:54:58] especially a lot of inaccuracy [1:55:00] in New Castle County around land [1:55:02] value assessments and I'm just [1:55:03] wondering what the uh process [1:55:08] Could be to improve those land [1:55:10] value assessments going forward [1:55:10] or just flag that as something [1:55:14] that needs attention. And the [1:55:14] second thing is, is in terms of [1:55:15] um [1:55:16] Property. [1:55:20] Improvements. I think where [1:55:22] property improvements really [1:55:24] comes into play is in places [1:55:26] where there's a lot of um [1:55:28] serious upgrading going on to [1:55:29] properties? [1:55:32] So that an unrenovated home is [1:55:34] purchased at, say, 80,000 and a [1:55:34] renovated home is purchased at [1:55:38] Say 200,000, and if you go into [1:55:40] a neighborhood like some of the [1:55:41] ones that I represent. [1:55:44] And you assess every property. [1:55:46] At the value of a renovated [1:55:48] property, it just doesn't [1:55:50] reflect the value of those [1:55:52] unrenovated properties. So I do [1:55:54] think it'd be important to [1:55:56] integrate building permit data [1:55:57] into [1:56:00] the assessment, um, [1:56:04] system and the great thing about [1:56:04] data models is you can include [1:56:06] variables like that. So I just [1:56:10] like to put a plug in or for [1:56:12] investigating ways that we can [1:56:14] have permitting data play a role [1:56:15] in [1:56:16] Getting more accurate [1:56:16] assessments for [1:56:18] Properties [1:56:22] That's it. Thank you. [1:56:24] Thank you, Christian. Anyone [1:56:24] else? [1:56:26] Sean [1:56:32] Sokolowaski. [1:56:34] Sean, can you hear us? [1:56:44] Sean? [1:56:52] You may have to um do like an [1:56:52] ask to unmute or something, is [1:56:53] that right? [1:57:00] John [1:57:10] Oh. [1:57:14] Yeah, he, it looks like I don't [1:57:15] know self back on mute or. [1:57:18] Um, I apologize, Shawn, um, uh, [1:57:20] you can, [1:57:22] um, send an email to [1:57:24] Catherine. Bowman@ Delaware.gov, [1:57:25] um, [1:57:28] Yeah, it looks like we keep [1:57:28] unmuting you and then it keeps [1:57:30] going back to mute, so. [1:57:32] Apologize, um, or you can send [1:57:33] me an email as well. [1:57:38] Yeah [1:57:40] OK, well, with no other, uh, [1:57:42] discussions. We are adjourned. [1:57:44] Thank you. And next week, [1:57:46] solutions, 2 weeks, 2 weeks from [1:57:48] now. Solutions. Thank you. Thank [1:57:48] you. Thank you, everybody. Thank [1:57:50] you. OK, thank you. Thank you. [1:57:54] Why does it get so cold in here. [1:57:56] It feels good, yeah. Yeah, I