[This transcript was generated automatically from audio using AI and hasn't been reviewed by a person -- it can contain mistakes, including plausible-sounding sentences that were never actually said. Treat it as a starting point, not a verbatim record.] [3:50] Okay, we can get started. I would like to call the July 30th, 2025, Madame Board of Commissioners meeting to order. Administrator, please take the role. [4:05] Brandon Airendel. Here. Cynthia Bailey. Here. Emily Greer. Brian Marflette. Jackson McNeil. Here. Anna McQuiston. Here. Dana Pointer. Maya Figures. Here. Sandy Clink. Here. You have a quorum. [4:22] Thank you. First item up on the agenda is approval of the June 2025 meeting minutes. [4:30] Do I have a motion? [4:38] So moved. [4:39] Thank you. Thank you. That was made by McNeill and seconded by [4:44] stickers. Any discussion, corrections, questions? [4:52] Okay, I think we're ready to vote. [5:06] All right, the minutes are passed unanimously. Next item up on the agenda is the [5:12] the acknowledgement of public comment. [5:13] Before we start with a public comment, [5:15] though, I do have a statement, [5:18] public statement from the Board of Commissioners [5:21] that I would like to read. [5:23] And then we will move on to public comment. [5:27] The Madam Board of Commissioners acknowledges receipt [5:29] of the financial lookback report prepared by PWC. [5:33] We take the findings and recommendations [5:35] in the report very seriously. [5:37] As a public agency, [5:38] MATTA is committed to upholding transparency, accountability, and adherence to all established [5:44] policies and procedures. [5:46] We will conduct a thorough review of the report's content and collaborate with the City of [5:50] Memphis to assess any opportunities for strengthening internal controls and improving financial oversight. [5:57] Our focus remains on serving the public responsibly and restoring trust through continuous improvements [6:03] and responsible stewardship. [6:05] A few reminders about the report. [6:07] The transactions under review occurred under former leadership who was no longer employed at the agency. [6:14] None of the practices reflect actions by current matter leadership or the current board. [6:19] In October of 2024, Mayor Young and the City Council replaced the entire matter board of commissioners. [6:26] We, the new board, have been working closely with interim leadership to update protocols, [6:31] strengthen oversight and ensure full compliance with fiscal and operational standards. [6:36] Number three, we have filled the chief financial role with a permanent hire, the first in over two years, and expect to be able to introduce the new CFO to the public by August 11th. [6:49] And number four, recruitment is underway for a permanent CEO. [6:52] We are conducting a national search for a permanent CEO who will bring the integrity, experience, and stability that Matt and needs at this critical juncture in its history. [7:02] We recognize the gravity of the audit findings and the impact that has on public trust. [7:08] The current leadership is committed to moving MATA forward with honesty, transparency, [7:13] and professionalism. [7:14] As the new board we are working with the MATA staff to diligently implement updated internal [7:20] controls, provide rigorous financial oversight, and standardize procurement and expense policies. [7:27] As I mentioned, the CEO's search process is underway and we expect to appoint a permanent [7:32] leader soon. [7:33] We are prioritizing the following criteria in our search for a new CEO, transparency, [7:39] fiscal responsibility, writer service, and community trust. [7:44] The MATA Board of Commissioners is committed to delivering reliable, safe, and fiscally responsible [7:49] transit service to Memphis. [7:50] We will continue to address past issues head on, [7:54] institute new leadership, and work to rebuild the agency's integrity. [8:00] We welcome direct feedback from writers, city officials, [8:03] neighborhood groups, and community stakeholders as we chart a new course from Memphis Transit. [8:08] And we appreciate the community's patience as we complete this turnaround and restore public confidence in MATA. [8:15] Thank you. [8:15] We'll move forward with public comment. [8:20] Looks like we've got five people here. [8:23] We'll do these in three at a time. [8:26] First up, I have is Susan Morris, [8:29] Sammy Hunter, and Johnny Mosley. [8:46] Good afternoon, Madam Board. [8:48] Always nice to see you. [8:51] I have two comments. [8:53] One is, I assume you think you have plenty of things [8:57] to worry about and don't need one more thing. [9:00] but I don't see the board or MATA working toward any kind of long-term goal like [9:09] you don't have a plan like what you'd like to see transit be like say in 15 [9:15] 20 years you wanted to cover the whole city and be accessible and affordable or [9:21] you want to concentrate on certain areas or do you want everyone to get from [9:26] everywhere to everywhere or just I really don't know what you do what you want. And I was told that [9:36] there is a plan in Memphis 3.0 but if there is I don't know what it is and I don't know that you're [9:43] working toward it so I recommend you do that. And the second thing is I know that the the audit [9:52] things, saying how people sort of misspent money or whatever they did doesn't refer to any of you, [10:00] but I think you really should look at criminal charges. They stole a lot of money, and [10:07] that's what I think. [10:14] Thank you. Good evening. My name is Sam Hunter. I'm the co-chairman of [10:18] Mythos Bus Riders Union. I want to come to you today, boy, and I want to let you know, whoever you choose [10:25] to a CFO or CEO, make sure that he has a relationship with these bus riders and with the public. [10:34] Because these last two CEOs, they have been off the train. [10:39] They didn't have no kind of relationship with these bus riders and [10:43] turn their nose up at us like we want nothing, but we're people. [10:47] We've been out here, we've been struggling. [10:49] We've been sent that these bus stops two or three hours waiting on buses. [10:52] people have lost jobs because of this, this audited job guy, y'all see me and Mr. [10:58] Mosley, the Psyllas and the Federal Service, we didn't want to expose this thing. [11:03] You know, we didn't want to tell you in the City Council, hey, hold amount of [11:06] countable for the money that it was given. [11:08] So all I'm saying to you all is that they pick it out the back of the brush [11:14] runners and the citizens. [11:15] And we no longer want this no more. [11:17] We want something better going to come in and it's going to do the job. [11:20] This is no time for anybody coming in and doing what has happened. [11:25] We don't want this transparent. [11:26] The person that comes in here needs to get a ratio with the bus riders and [11:31] the people of the city of Memphis because they're trying to look what happened to the [11:35] trotters, the merchants downtown, they lost business because of this. [11:38] This is unheard of and the people are outraged about it, they're frustrated and [11:43] everything. [11:43] I know you all don't have anything to do with this but going forward, we need to straighten this thing out. [11:48] Thank you. [11:48] Thank you, Mr. Hunter. [11:53] Mr. Mosley. [11:55] Johnny Mosley, I found a term to sit in some better service. [11:59] Let me say that first of all, I appreciate the statement that was read. [12:03] And secondly, I want you all to know that I read the report. [12:07] Was I surprised? No. [12:10] For years, I have been talking about how Malah has been balancing this budget [12:15] in the backs of the bus rise of this city. [12:19] For years, I have been telling the Memphis City Council and past mayors that need to tighten [12:24] up on the Memphis area of transit authority because it was something funny going on [12:29] at the Memphis area of transit authority. [12:32] I always knew I was close because, you know, when you get an email from one of the former [12:41] CEO that said that I didn't have an idea of what I was talking about, I knew I was getting [12:47] close. When you get another email from a former CEO who had the audacity to call Miss [12:55] Cynthia Baylor, Mr. 700, several pointed leaders, I knew I was close. So the fact that all [13:03] this information in this report doesn't surprise me, and I'm still calling upon the City [13:07] Council in the mail to have time control on the Memphis area transit order. I believe [13:15] That's the only way they people in this city are going to get a fair shake. You're talking about building our trust [13:21] Well, you might have gotten rid of the previous leadership, but you still have people in rank and file [13:28] Who back up the previous leadership? [13:31] Who even said things like [13:33] We were trying to railroad certain people. Those folks are still here. I [13:39] Think some he is still a chill role in order to build that trust [13:45] And I'm looking forward to working with this board. [13:49] But at the same time, I'm willing to continue to stand up [13:54] for the ridership to make sure that they are no longer [13:57] treated as second-class citizens. [14:00] I am so sick and tired of getting telephone call from riders [14:05] who are being dog out at the transit center. [14:09] I'm sick and tired of hearing about how folks in Maryland try to act like the victim when [14:17] those writers speak up for the rights. [14:19] They shouldn't have to call me. [14:20] They shouldn't have to come up to you. [14:23] But until those issues are fixed, we're still going to have the same role problems. [14:30] And I'm sick and tired of folks in Maryland looking down on folks because they don't have the [14:37] tied up the education or the ability to articulate, but when they invest with me, they invest with [14:46] the right person because I am on that level. And I'll do whatever I have to do to make sure [14:52] that people are treated with a sense of human dignity and respect. [14:56] Thank you, Mr. Masley. [14:58] The next people that I'd like to call. [15:00] Call up or Mike, Dorothy Conner and Mel, I don't want to take a, I don't think I can pronounce this last name. You'll have to tell us how to pronounce it when you get up here, Mel. And while they're coming out, Board of Ministry, if you could let the record reflect that Commissioner Pointer has arrived. [15:21] Mr. Conner, do you want to go ahead and speak since your party up here? Will that Mr. Williams join us? [15:33] Well, good afternoon. I'm Dorothy Conner, and I am a bus rider. [15:39] and I would like whoever you're choosing to be a people person. [15:46] The heat index now is 115. [15:50] Monday, when I coughed the 50, it was only one bus on the route. [15:56] After I finished my doctor's appointment, I came back out, the tracker just showed one [16:02] bus. [16:03] bus. I call the bus going in the opposite direction and road around because I could not stand [16:12] in a hundred and fifteen degree weather for two hours. [16:18] Sometimes there is just one bus, [16:21] the one union, one on the route, frequency every hour, every hour and a half to two hours. [16:28] the 50 popular, that's the most frequented bus in the system. [16:35] When I got to the end of the line, coming back, [16:40] it was so many people on the bus, [16:42] the body heat made it feel like it was no air conditioning. [16:47] That's how crowded the bus was. [16:50] Check and see how many emergencies you have at the station. [16:55] people when they make it to the station faint fallout regurgitate have seizures [17:01] because they cannot stand this heat. They have stood in the heat maybe two [17:09] hours and that 10 minute ride or 15 minute ride to the station doesn't cool [17:15] them down. They faint and fall out at the station. We deserve better for our [17:23] money. Our taxes support the system. We need somebody concerned about the people. A [17:33] people person, a person service oriented. This is proved. The on demand service is a good [17:41] service but it's micro transit. It's not capable of handling mass transit. I do appreciate the 23 [17:50] rights we have as a lockdown schedule. But we need to get back to 2009 when we had fifty [17:59] seven routes and you could go anywhere you wanted to in the city buses started running [18:06] at 5 a.m. They stopped running around midnight. The bus frequency was every 20 to 30 minutes [18:17] We need access to our city, we need somebody who knows how to handle public transportation and knows how to properly manage the funds that's entrusted with them. [18:32] This is our city, our money, and we need access to it. [18:37] Thank you, Mr. Hunter. [18:39] I [18:46] don't. It's getting worse. Security overgressing. You got to go in through the bag, though. [18:55] Hunter people on the bus. Perfect. I say you're loud. It doesn't get worse. [19:05] Thank you, sir. [19:14] Hey, my name is Mel Othirio. I'm a bus rider and I run the [19:17] Instagram account of Thedemata and I just wanted to come up here with some concerns. [19:22] So first thing I'd like to mention is I've noticed a lot about eviencies like for example a bus [19:27] that's supposed to run on South Front Street, was running on, which I forgot throughout, [19:31] was running on BB King. [19:33] I see the stage 40, like South of Williams has a Trans Center, which online it only shows [19:38] it running like North Memphis. [19:42] And also I saw the Mallory bus on Chelsea. [19:44] So that was like, I don't know if it's just like a wrong signage, but just wanted to bring [19:49] that up. [19:50] Secondly, the tracker app is like, that is how I get around, but a lot of times especially [19:55] on phone. [19:56] It is like really troublesome and trying to find the route that comes next. Sometimes I've missed my bus because that like [20:04] The website just is not working or it's being real [20:08] lacking and I just wanted to talk about them out of bus tracker and maybe you know either [20:13] Integrating with the app where I don't have to go to a different website and it's really finicky and another thing is like a lot of other writers [20:20] Been saying it is like really hot outside. I know y'all are a new commission and I know y'all are inheriting a [20:25] literal budget crisis and a PR crisis, but it is insanely hot. I did out there for like 10 minutes [20:31] I'm already drenched in sweat, but waiting for the union bus to get here. And I [20:37] Know y'all don't have that lot of fun. So we have to like do something whether we just put shelters in place [20:42] Because I also work downtown. So I see a lot of ambulance is at William Hudson Transit Center at other stops where there's frequent riders and [20:50] You know, it's [20:52] If I have a car or a bus, I'm not going to be sitting out there like 30 minutes in [20:57] a 115 degree weather because it's been really hot this week and just in Memphis in [21:02] general during summer, so I just wanted to bring up those grievances, I just wanted to [21:06] bring up the tracker app and wanted to bring up like some scheduled VVNCs and again thank [21:12] y'all for their hair to the crisis and I know because I spoke with some of y'all this week [21:16] that y'all are you know at least committed and y'all seem energetic to get [21:20] this mission done but we need to do something with or be with the 42 bus [21:25] shelters that you'll still have in storage or just at least getting a few more [21:29] routes running during summer I don't know but thank you thank you okay [21:45] thank you [21:46] very much for your comments we appreciate you coming down and sharing that with [21:50] us the next thing on the agenda or committee reports do any of the chairs have [21:56] committee reports to give? No from finance? Anything? [22:01] Our transit service planning chair, Brian Marthlach, wasn't able to be here but wanted me to [22:06] provide just a brief overview of what we covered during our committee meetings last week, [22:15] the week before, whenever that was. So the first thing is that we reviewed, did an end-up [22:20] review of on-time performance by route and we'll continue to get this level of analysis [22:26] this monthly, Matatins communicated that they're working on the lowest performers to [22:32] put action plans in place. [22:34] We also reviewed the proposed service changes that we'll see you again today, and that [22:41] we are our next step for the Transit Advisory Committee proposal is to get that to the [22:49] community to review, to get feedback on, and that we'll hope to have that done by the end [22:54] into the month to, or sorry, by next month, [22:57] so that probably means by the end of next month. [23:00] Since it's July 30th, just as we continue [23:03] to move that process forward and hope to have that, [23:06] I think, wrapped up by the end of the year. [23:09] Thank you, Commissioner McNeil. [23:10] Any questions for him? [23:13] Commissioner Porter? [23:15] No official report. [23:16] Just there will be a couple of resolutions [23:17] that we discussed and we are bringing forth [23:20] to full board in the Finance and Audit Committee. [23:22] Okay, thank you. [23:23] Commissioner Siggers, anything from your committee? [23:26] No, I want more points. [23:27] Okay, thank you. [23:29] Next thing on the agenda are information items. [23:32] Does anyone have anything under this category? [23:36] Okay, then moving on to the action items. [23:39] I believe the first action item we have is, [23:42] let me pull it up so I get the right number. [23:49] 25, 20, resolution to approve the August, [23:52] 2025 service improvements. [23:56] Thank you, Madam Chair, this item was brought [23:59] Before the Transportation and Service Committee, last week, the purpose of the proposed service changes include improvements on 10 routes that allow for consistent headways, modifications for construction activity in the addition of early morning and late night trips. [24:20] The totality of these changes are revenue neutral, but allow us to add some efficiency to [24:31] address some of the concerns that we've heard from riders in terms of the effectiveness [24:37] of some of these routes. [24:39] We've also performed customer outreach as required under our Title VI policy and [24:50] incorporated many of the items and the issues that we've heard into the service changes. [24:57] So with that, we ask that the board move approval of the August 10 service changes. [25:05] Do I have a motion? [25:08] Some move. [25:09] Commissioner Pointer, in a second. [25:11] Second. [25:12] Commissioner McNeil. [25:13] Any discussion? [25:17] Commissioner Pointer. [25:19] Could you refresh our memory? [25:21] Is there, would there be any changes or deviations from the current budget, fiscal year 26 budget, [25:28] as a result of these changes? [25:29] No, these changes are revenue neutral. [25:32] Okay. [25:33] And so they will fit within the current budget a lot. [25:37] Okay. [25:38] Thank you. [25:40] Any other questions or further discussion? [25:44] Okay. [25:44] Let's call for a vote. [25:52] Motion passes unanimously. [25:54] Lastly, next step is Resolution 2522 to authorize the purchase of ultra-low-sulfer diesel. [26:03] Mr. Lewis? [26:04] Chair, this item also went before the Finance Committee. [26:09] This is our annual fuel allotment, both for diesel and the later item will be for gasoline. [26:16] This item covers our year, a full year's purchase of fuel for our operations. [26:25] This comes within our allotment, our budgeted allotment for fuel. [26:33] This item allows us to lock in a per gallon equivalent for [26:44] for the majority of our fuel usage, but also gives us some flexibility to buy fuel off [26:52] of the spot market if we see large fluctuations to the benefit of motto in the fuel market. [27:02] So with that, we ask if there are no questions, we ask the board move to approve. [27:06] Do I have a motion? [27:14] So moved. [27:15] Commissioner McNeill, second. [27:17] Commissioner Pointer, discussion, questions, comments. [27:26] There are being no additional questions. [27:27] Let's call for a vote that [27:34] passes unanimously. [27:36] Next is Resolution 2523, which is a resolution [27:40] to authorize the purchase of unleaded gasoline. [27:42] Mr. Lewis? [27:44] I'm Chair of the same parameters as was outlined [27:47] for our diesel fuel purchase. [27:49] This will allow us to lock in fuel purchase for gasoline utilization, both at a locked-in price and at a flexible allocation allows us to buy off the spot market. [28:03] So if there's no question from the board, we ask that you move approval of the item. [28:09] Do I have a motion? [28:13] So move. Commissioner Siggers, do I have a second? [28:16] Second. [28:17] Commissioner Erin Dill. [28:19] Any discussion or questions? [28:24] We'll call for a vote. [28:30] The motion passes unanimously. [28:34] Next resolution up is Resolution 2524. [28:37] Resolution to authorize insurance changes. [28:41] Madam Chair, we bought this item before the Finance Committee. [28:45] During the last week we had our insurance coverage [28:52] expires on August 1st or it expires the 30th first but at the time our third party administrator [29:02] did not have final numbers for the committee to consider. We asked the committee to give [29:09] us flexibility to continue to move the item to the board and we would bring final numbers [29:14] to the board for your review. [29:18] We do have those numbers and they were included in the item. [29:22] The numbers do fit within our budget allocation for next year. [29:27] And you will see in the item the final, [29:31] the individual line items and costs for each of those insurance line items in that. [29:40] And so we understand there may be some questions. [29:42] We have staff that will be available to answer any questions as a result of those final numbers [29:48] If you need to take a minute to review those [29:52] I think first when we need a motion being going to move [30:00] Commissioner Pointer, in a second. Second. Commissioner Bailey. Any questions, comments? [30:09] Look at me a second. Okay. I'll just, the one question I had is, do we know why the general liability may not be the largest jump? Do we know what the, the reasoning behind that was 18% seems pretty, pretty large in one year? [30:23] For Trina and you, in the audience. [30:37] For Trina, the Chamber's Director Grant. [30:40] The general liability increase, [30:51] it looks like it went from $6,500 to $312,000 to $18% increase. [31:03] Yes, according to our broker, that is the rate that we received from the policy person who's going to offer us the policy. [31:14] That was the best rate we could get at the time. [31:16] I'm going to think that that's just because of the market. [31:20] The market increased for that particular line item, so it increased by 18%. [31:29] Were you presented with more than one option for insurance coverage? [31:35] No, not for general liability, and I think for the full policy. [31:40] No, this was the, well there are other options, but this was the best option. [31:43] We chose the lowest option. [31:46] And as far as coverage is coverage the same as the existing on all lines. [31:53] Yes. [31:54] Everything is the same. [31:55] All the coverage. [31:55] All of coverage limitations are the same as what we have existing. [31:59] Except for additional vehicles and all of that information was updated, all the new vehicles [32:07] that were added to the fleet buses or vans or service vehicles that were added that were [32:13] or not included in the previous insurance was added to this year. [32:17] And then those that we have disposed up or removed? [32:21] Yeah, well, the disposal vehicles, [32:23] once the vehicles meet their useful life, [32:27] they're not included on the insurance. [32:30] Only the active vehicles that still have useful life, [32:33] those vehicles are included in the insurance. [32:36] And the retention is the same. [32:38] The deductibles are all the same. [32:40] The deductibles are existing. [32:41] Yes. [32:41] Could you explain the process, you say that there was several, there was more than one [32:48] option. [32:49] We chose the lower one. [32:51] What is the methodology, how you determine, which I mean obviously cost is a huge, you know, [32:58] criteria, but also we want to make sure that we aren't losing any type of coverage. [33:04] So what is the methodology that you think that decision? [33:07] Arthur J. Gallagher, they're the ones who go through the policy and make sure that we [33:12] receive the best rates and make sure we stay in our parameters and make sure that we [33:17] have the best coverage that we can have. So we have a contract with them and they make [33:21] those determinations and they take, run those determinations by us and we approve them or [33:26] not. [33:28] So they make recommendations and then we approve you approve and house. [33:31] Yes. [33:32] Okay, thank you. [33:39] Any other questions or comments? [33:42] There may be no further questions. [33:44] We will call for it. [33:55] The pass is unanimously. [33:59] Next item on the agenda is the interim CEA report. [34:03] Mr. Lewis. [34:05] Thank you, Madam Chair. [34:07] You can get the report on the screen. [34:22] While staff is getting a report on the screen for those in the audience, [34:25] just wanted to go through. [34:27] There will be a couple of items that I will go through a normal KPIs and [34:33] and issues, then I'll turn over to staff to ask, answer, give you an update on a couple [34:39] of high ticket items, then I want to discuss the upcoming City Council new reporting that [34:49] we have in front of us, and then I'm going to have Andrew go through our financial report. [34:57] The last thing you'll see is a new addition to the report, that's our ridership report. [35:01] Or I'm not going to go through that individual, but that's there for your information if you want to go through that later. [35:15] So from an accomplishment standpoint, this is just a running list of accomplishments. [35:21] I'm just going to go through real quickly new accomplishments. [35:25] Madam Chair, as you mentioned, from a community trust standpoint. [35:29] You mentioned earlier that we were successful in recruiting a permanent chief financial officer. [35:36] That individual Steve Lackie will start on August 11th. [35:41] That is the first time, as you mentioned, the first time that the agencies had a permanent chief financial officer in almost two years. [35:50] This is an important step for particularly from the strategic management standpoint. [35:56] point, we talk about the need for good financial, outstanding financial stewardship transparency, [36:05] particularly as we're moving through responding towards some of the issues that were identified [36:10] not only through staff's efforts, through our efforts, but also defined in the PWC report, [36:19] those will be top on the priority list of our new CFO. [36:23] Well, we have also received a verification from MX that our the credit card that was a point [36:33] of emphasis on a lot of that spending has finally been closed that took a lot of process [36:42] going through to get that account closed. [36:45] We did have control of all of those cards and there was no activity on it but actually closing [36:52] Using the account took several months to accomplish that and we had that verification and actually [36:59] today we received the check form, I think it was $99,000 which was the last bit of refunded [37:16] credits that were left on the account. [37:21] I believe it's 9,000 in some change, but I will get that verified on that. [37:27] And so that issue was finally completely closed and put aside. [37:34] Also want to mention that not only to the board, but to the public that our customer satisfaction [37:42] action survey team will be on the ground August 7th through the 10th. Our operations team [37:49] is aware of this, but important one of the important aspects of the trans probe methodology [37:58] is taking a baseline statistics of customer satisfaction and community value. At the beginning [38:07] planning of our engagement, we did that in September of last year that was included in our phase [38:14] one report. We are going, we're back on the ground. We'll be at the end of next week, [38:22] taking a statistically valid survey of our riders. Our methodology is to take every fourth [38:32] fourth person that we do, we just don't grab, you know, the first 500 people we see on the bus, but every fourth person that we see on the bus at the transit centers to ask them to participate in the survey. [38:50] So that means if the fourth person doesn't, we don't take the next person, we wait for new people to come through, so that we get a statistically valid survey. [39:00] and the number is greater than 500 on that. [39:05] And we're looking forward to compare this round [39:10] of surveys to the first round to see how we've moved the needle on that. [39:15] Second round will be community value, which will be an online and phone survey [39:22] of the broader community. [39:25] So we're looking forward to that. [39:27] We will have the results for you at the August board meeting. [39:39] So with the people that you all have out with you all group as trans pro, would it be at different transit centers? [39:47] Each person like three here or three there, I mean, how many of them? [39:51] I don't know right now how many people it will take to get that, but they will be throughout the system. [39:58] on board the vehicles at the transit centers at Hudson and American throughout the system in order to get to that number. [40:08] So we want to get weekday, nights, weekends, all throughout the customer base. [40:21] From a financial standpoint, optimizing the city investment in our past due, [40:26] as a percentage of payables continues to be an issue as we continue to have a significant [40:33] Again, past due and debt for the month of June, it's 97%. [40:40] Administrative costs as a percent of our total operating costs have spiked a little bit, but still stays within our goal of 18 to 22% at 21%. [40:52] Cost per hour for the month of June is at $82.87 for [41:00] for fix route and at $157 and $2 cents for paratransit, I know I am, I've reversed that. [41:16] Those numbers are reversed, $82.87 for paratransitant of $157.02 for fix route. [41:23] Commissioner McNeill, you asked at during the committee hearings we could have comparisons [41:32] from our peer agencies. [41:34] We just received that data today. [41:37] Steve has that. [41:38] I'm going to have him run down the peer numbers. [41:41] We will have that included in our KPIs for our next board meeting, but just wanted him [41:48] to give a rundown of the statistics that we have. [41:51] So Steve, if you wouldn't mind. [41:53] Good afternoon, commissioners. [41:56] To your request of comparing ourselves to peer agencies, [42:02] we did select eight peer agencies. [42:04] Indianapolis, Kansas City, Oklahoma City, St. Louis, [42:08] Columbus, Cincinnati, Charlotte, and Louisville. [42:11] And the average cost for fixed route [42:17] expense per vehicle revenue hour for those agencies is $173.54 and currently [42:25] Memphis is running at 157 and two cents. [42:31] On the per transit fleet, the cost of [42:35] revenue hour is $133.79 for our peers and we are currently running at $82.87 [42:44] sense. So that's just a snapshot. We will continue to expand that and look [42:50] further out at additional peers, but to get us started we wanted to have [42:55] something to bring to the board and compare it to. So we're doing fairly [43:01] significantly better than our peers in terms of operating expense or one caveat [43:07] on the pair transit side is it makes a huge difference whether they contract the [43:12] service out or whether they do it in-house. [43:15] And because I didn't really narrow the search down [43:18] to people who would keep it in-house, [43:20] I think going forward, we will do a further comparison [43:23] of in-house pair of transit operations. [43:26] Same thing goes for fixed route. [43:32] There's not a huge fluctuation on the fixed route side, [43:35] so I thought it was much more comparable. [43:40] Steve, do you have the best, you gave the average, but if you give us the range from the [43:48] best to the worst, maybe that would give a little better snapshot of. [43:53] Sure. [43:54] On the fixture outside, Louisville came in at 143.26, which is lowest, and Columbus came in [44:01] at 209.31, which is the highest. [44:05] So it, I mean, it varies a bit. [44:09] On the paratransit side, $60.41 for Louisville, again, the lowest. [44:16] And there was Oklahoma City running at 232.99. [44:22] And again, I think that that is most likely because one is contracted out and the other one is done in-house. [44:29] So I just want to say that this is, I think that this is important information for us to know as a board to communicate the fact that we are delivering competitive value or a good value for the service that we're delivering based on peers. [44:46] So I think lots of people like to talk about the expenses and the quote-unquote ways that if we're doing a simple apples that apples as much as we can and peer-to-peer to comparison. [45:00] I think this is good news for Mata and shows that staff's working really hard to ensure that [45:09] we're getting good value for our service and our dollar, so thank you. [45:13] One additional thing I wanted to add too is that the only data that was available, the [45:21] latest most recent data is from 2023 NTD, so those are the numbers as of then. But the [45:29] The numbers that we have provided from Memphis are true to today. [45:34] So I think if you did a comparison back in 23, that it would probably be a little bit [45:42] higher. [45:43] Thanks. [45:45] You attribute part of that difference to the in-sourcing versus outsourcing and the other [45:50] factors you think that could explain some of that difference in our performance, just [45:55] curious what the main variables are there. [45:56] There's a number of factors, length of service, [46:01] the number of hours in a day that vehicles run. [46:05] How many vehicles are at peak service? [46:09] There's, each city seems to have a different peak [46:13] throughout the system. [46:15] And they go peaks and valleys, right? [46:16] And in the morning, when everybody's going to work, [46:18] there's a huge spike. [46:19] And then during the day, there's a lull. [46:21] And that varies from city to city based on population [46:25] and how busy the center city is. [46:28] But for the most part, it could be fuel pricing. [46:33] Whatever kind of deal is struck on fuel or tires. [46:38] Maintenance costs. [46:39] All of that goes into cost revenue hour. [46:43] So over the next month, as we try and wash through all [46:49] of the variables and that, we'll try and get a better snapshot [46:52] shot of what those variables could be and give you a better understanding by the [47:00] August meeting. Agencies count their statistics a little bit differently and one [47:10] change in one variable can make a difference. So we want to do our best to make [47:14] sure we're comparing apples to apples and so what we're going to do over the next [47:19] month and we have some relationships with some of those agencies is trying to get updated [47:25] information and compare them to the 23 information and see if we can make sure that we are getting [47:33] a complete picture of their operations. [47:38] Along that same vein, it would be great if we could get a picture of each peer just so [47:45] we know exactly what we're looking at as far as the number routes they have, the number [47:49] of buses they have on the street daily, and I'll show you may go over this in your next [47:54] couple of slides. [47:55] And I'd also like to see the comparison with on-time performance just to make sure that we're [48:00] looking at, you know, the compared apples apples. [48:27] Commissioner Rayleigh. [48:28] Yeah, I just want to see at our last committee meeting, I remember asking you all about the [48:34] headway that's going inbound. Remember you also use going check on that. Like the [48:41] 50 for example I'm saying like they may have a 50 comment to 15 then we see [48:46] another 50 at 245 but coming inbound going down town we don't see that. So [48:53] remember you say you're going to check on that. I don't know if we have an [48:56] answer Steve. We do not. We are still evaluating that information. We're going [49:00] I mean for every route from the beginning of the month till now to find out why that occurred or if it occurred so we're going to get back to you. [49:12] Still working on it. I apologize for the delay. [49:22] All right. We'll move on to fix route on time performance. [49:27] take up a little bit in June the 63% and we'll add the on-time performance to [49:34] our peer snapshot so we can get an understanding of how we compare from that [49:41] standpoint. Miss trips I will is running steady at 8% I think once again until we [49:51] get that's probably going to stay in that same range until we get that new and [49:57] of vehicles from Louisville, and then, again, for our new vehicles as they come in in early 2026. [50:06] But the maintenance staff continues to do. [50:09] Yeoman's work to keep these old vehicles running and on the street, and [50:15] operational as best as they can with the resources that they have. [50:20] Yeah, mistrips is a relatively new phenomena from a industry standpoint. [50:29] So that is not counted in NTD. [50:33] So that's something that we will be difficult for us to get peer comparisons with and [50:42] community commitment score where ours is moving up as our reliability is ticking up. [50:48] That is also, that is a modest specific metric. [50:58] Moving to paratransit, our on-time performance for [51:02] paratransit increased from month of June to 96%. [51:08] Capacity denials went up a slight bid to 3%, but [51:12] it's been holding pretty steady over the last couple of months, around that 3% number. [51:18] and I'm going to spill the beans a little bit. [51:25] Staff has been working really hard on an intriguing proposal [51:30] that they have been working with via [51:32] that we're going to bring to the service committee in August [51:36] that we believe gives us an opportunity [51:39] to completely wipe out denials, and I'm going to say stay tuned. [51:45] We're dotting our eyes and crossing tees, but we believe this is going to be a game changer from a power transit standpoint. [51:54] I'm sorry staff, I couldn't resist, but we're going to do that, and the community commitment score was 93% from a power transit standpoint. [52:10] So next, I'm going to turn over to Andrew, which is going to go through our cash forecast for the month. [52:33] Good afternoon committee. [52:35] I just give a second for everyone to get their document. [52:46] All right, before you had cash forecast, I did previously in the finance committee, I did say [52:52] I was going to provide a couple of more actual numbers so you can kind of see the progression of everything that's happening. [52:59] So, this forecast is up to date till today, so right now in our cash forecast, we are in [53:11] the positive, but as you can see going into late August with the vendor payments that [53:16] we have been making, it is, we are going to be going into the red if we do not get influx [53:23] of cash pretty soon. [53:24] So we have some ways to alleviate that, but we would be kind of spread pretty thin when [53:33] it comes to like, if we try to stay to the budget of those vendor payments that we're [53:39] going to be making. [53:44] So if I can interrupt, and this really is becoming, we're finding ourselves in a really tight [53:53] situation from a cash flow standpoint and what has caused this is our the $7 million federal [54:06] grant allocation that we believe we were going to get is taking longer for us to draw down [54:13] than we originally thought it would. We still have, we're still eligible for it, [54:20] We have the ability to draw down, it is just that we have to make those expenditures and we then ask get that reimbursement from those eligible expenses. [54:36] We believe that we still will be able to do that but in this nature where we are literally living almost paycheck to paycheck, we don't have the cash float in this. [54:52] to cover that time period, so ideally in the past the city has fronted their [55:02] apportionment to the agency which allowed us to survive that ebb and flow of [55:13] federal grants, but in this position where we are literally going week to week [55:19] a month-to-month giving volumes of information to the city before we get the monthly installment [55:33] of this really puts the kind of stress that we're in from a cash flow standpoint which [55:42] We're either going to have to not pay vendors this month in order to meet, to stave off this negative cash flow point at the end of the month, [55:58] or hope that the federal money comes in before that. [56:03] So [56:08] this is based on us only drawing down from the city to do payroll if I understand correctly, is that correct? [56:18] That was not, that is not the requirement of the city, that's just how we have budgeted it, that the $15 million that they have allocated for the first six months, you know, $2 million, $2.1 million, I believe you, we've budgeted it. [56:38] Just over the first seven months ends up being close to 15 million that 2.1 just generally covers [56:46] Payroll each month. So that's how we budgeted it, but there's there's no [56:51] stipulation from the city that it can only cover payroll, right? [56:56] That's just how we budgeted. So have we considered going to them and asking them to cover more than payroll? [57:03] But would then fix our cash flow issue? Well [57:07] or they are allowing us to get [57:15] a monthly allotment based on what we are paying that money. [57:19] So we can only pay based on what we have from the cash flow standpoint. [57:25] So each month, so we have to pay out and then seek the reimbursement. [57:33] Whereas in the past, they were saying, here's $15 million, we'll see you in January for [57:41] the other $15 million, or, you know, here's $30 million, we'll see you next fiscal year [57:47] for the other $30 million. [57:49] Right. [57:50] Now it's on a monthly. [57:53] Which I get, but it still seems like we should be able to ask them for reimbursement of things [57:59] that we paid last month beyond payroll. [58:01] And then, I mean, I could understand where some month we may, if with the September expenses were lower than October because the insurance premium was due or something like that, I understand where that might cause a glitch, but it seems like overall, if things are steady, you could charge that and help staunch that flow. [58:19] I mean, I don't think the city is doing this to penalize us in terms of not being able to pay vendors, but that's not their goal. [58:25] What are our monthly expenses on average? [58:38] Give me one second to pull up the document. [58:53] On a weekly basis, you want to know how? [58:55] No, on a monthly. [58:57] It is [59:17] roughly five million. [59:23] And I'm basing this off my forecast of the total, [59:30] looking at the total cash operating disbursements. [59:33] I told him those up for the month of October, the 16th, the 1 million 630 that's going to be [59:42] including those payroll weeks and then on the off payroll weeks of $970,000. [59:47] So it gets over 5 million? [59:49] Yeah, yes sir. [59:51] So Madam Chair, you're suggesting that rather than the 2.1 billion we're asking that we ask for the month. [1:00:00] Hopefully, um, allocation from this city, rather than just the, I mean, yeah, I mean, I mean, right, me, and tell me if I'm understanding it correctly, but I think when they said you have $15 million, they didn't say you have to spread it equally across months, they said you have $15 million. And, you know, and so if we need that $15 million faster while we're waiting for the federal money to come in, then the city covers the front end of that and the federal money would come in. [1:00:34] I mean, I'm asking if that's, I mean, is the federal money only allowed for certain [1:00:45] expenses? [1:00:46] So let's just say you were to get the $5 million from the city and try to spend on the [1:00:51] backend when the federal comes if it's expenses that are not, you know, allowed by the [1:00:56] grant for the funds with that being create an issue. [1:01:01] The issue is that in the timing of this is we are trying to accumulate the kinds of expenses [1:01:12] that allow us to draw down the federal money as cash. [1:01:17] So what I'm using non-federal money is preventive maintenance. [1:01:22] So, of the eligible expenses in under the 503.07 program, what they deem is preventive maintenance is essentially cash to us. [1:01:33] And so, there are certain expenditures under the preventive maintenance category that allow us to use it as cash. [1:01:43] But we can only use those and it's not simple as payroll is not preventive maintenance. [1:01:51] as an example, so we have to accumulate those preventive maintenance expenditures and it's taking us longer than we thought then we had expected to accumulate those $7 million of preventive maintenance. [1:02:08] And so that's what we need to use the city float for lack of better term to give us time to accumulate those preventive maintenance expenditures. [1:02:20] because we don't want to pull it down for capital because that doesn't do us, you know, any good in this category. [1:02:36] So, [1:02:38] I mean, there is some little bit of risk, I mean, once again, what we're all doing is robbing Peter to pay Paul. [1:02:46] There's a little bit of risk of pulling down, getting 5 million from the city, because then... [1:02:52] But would that be the same risk if the city had given us the whole $15 million at the beginning? [1:02:58] That would be taking the same risk, right? [1:03:00] I mean, as I understand it, the city is saying we want more documentation than we have. [1:03:07] I mean, that's really what they're not saying we're trying to do this to you to run a negative cash flow. [1:03:12] That's not their goal, right? [1:03:15] They're not trying to penalize us. [1:03:17] I mean, they're trying to, you know, provide fiscal oversight, which I think all of us agree is a fine thing to ask us for right now. [1:03:27] So I mean, I'm just posing the question. [1:03:30] Is there a timeline for the preventive maintenance when you think that you would have it, would have accumulated the amount. [1:03:38] We're trying to develop that. [1:03:46] What are those categories that are included in that, trying to get a sense of what can be [1:03:50] accelerated if the truth is behind the screen again? [1:04:04] The [1:04:07] preventive maintenance expenses, they do include some of the salaries of the maintenance [1:04:10] employees, but mostly all of the maintenance costs, for instance, on tires, batteries, [1:04:21] any costs associated with keeping the fleet moving or running all those expenses [1:04:28] are part of the preventive maintenance and mostly we charge the mechanic [1:04:35] salaries and everything that the mechanics and the maintenance department [1:04:41] used for to keep the fleet going and so those all those expenses qualify for [1:04:45] preventive maintenance usually in one year we have about $32 million and [1:04:50] and prevent maintenance expenses, but this year we're just running a little more, and we've already drawn down pretty much that amount for the previous fiscal year and we're just now starting this year, this fiscal year, so we just haven't accumulated the expenses yet. [1:05:09] So with that 13 million annually, is it pretty much even across the year? [1:05:17] Basically, we received a proximity that much from this year, we've only received, [1:05:21] or last year, F by 25, we received 13 million from FTA on the face. [1:05:26] The year before that, we're seeing 14 million, so- [1:05:29] Well, no, I mean, the 13 million that we usually spend, estimated that we usually spend about 13 million [1:05:35] and preventive maintenance costs, as including maintenance salaries. [1:05:41] So, is that a good indication of timing? [1:05:45] So, generally, we would think it would take a six months to get $7 million. [1:05:53] So, is it prudent to say that we, you know, quarterly, we could do the $3 million or so? [1:06:06] We're trying to accelerate that as much as possible and so last year we didn't have [1:06:14] trial as an example so as we accelerate that what can we you know what [1:06:20] preventive what maintenance activities can we add on top of that to try and [1:06:25] accelerate that. It's been that run rate on that. [1:06:30] Just to make sure I understand correctly, even though we do accelerate, though, these, [1:06:33] this is effectively reimbursement. So if we accelerate the expense, that's still casual to the door. [1:06:38] Right. So it's not really a net. [1:06:44] And the 13 million is the federal share. We still have to, we have to spend 20 percent, [1:06:50] we have to provide 20 percent. So initially, yeah, and usually that's about 16 million. [1:06:56] I mean, we have to spend in order to get the 13 billion, or some way around. [1:07:05] If I could, this is actually a catch 22 for us, because as our mechanics do better at taking care of the vehicles and they stay out on the road longer. [1:07:15] We're not fixing them as often, so we have fewer expenses up front. [1:07:19] And so the longer we go with vehicles on the road, the less expenses we have to turn in for reimbursement. [1:07:28] This brings about another question with the maintenance, and this may open a can of worms, [1:07:34] but with the, what we're having to do with the trolley stations and the potential, this [1:07:44] two-fold question, with the new TARC buses that we're receiving, I know there are maintenance [1:07:48] costs there. [1:07:50] Not sure if that money has been identified, where it's coming from because I don't think [1:07:55] It's in the budget, the maintenance costs for the new buses that we're getting. [1:08:00] And the repairing the lifts for the trolleys are those costs that can be accounted for in this field. [1:08:08] So different parts of money. [1:08:10] The trolley costs are capital funds have been identified. [1:08:17] The costs associated with the tarc vehicles are most likely operating. [1:08:23] and on turn the staff to answer that from costs associated with the gently used [1:08:33] TARC buses coming in. I believe we've allocated for that and don't believe [1:08:39] those are huge costs associated with that. The idea was that when we did the [1:08:46] budgeting we had anticipated that we were going to fix our own buses and it was [1:08:51] It's going to be a higher expense and now we're bringing in these gently used vehicles from TARC, so we're going to have fewer expenses associated with those vehicle repairs as opposed to repairing our own vehicles that were are now actually set for disposal. [1:09:07] And are those maintenance costs that could be that would fall under this category? [1:09:32] I don't know that number off the top of my head, but I will find out for you. [1:09:35] I have the initial number, the initial number to bring those here because of the federal funds that we had to make up, I think it was $25,000, $28,000 total to bring them here, but then the repairs are additional, so I will have to get that number for you. [1:09:57] And we, you say we had, it's pretty much built in the budget because we had over, we had a higher number built in the budget already. [1:10:04] for our vehicles. [1:10:07] So are we still having to repair our vehicles? [1:10:11] No, we were planning just like with the trolleys. [1:10:14] We brought the trolleys back from the dead. [1:10:16] We were anticipating that we had a number of vehicles, [1:10:20] like when we arrived here, 90 out of 98 vehicles needed engines. [1:10:24] We no longer have to provide engines for a number of vehicles [1:10:28] because the TART vehicles will take those vehicles place. [1:10:32] And now we can dispose of those vehicles and put the TART vehicles [1:10:35] in their place. We had 30% of our fleet that was down completely. [1:10:41] Oh, so we're adding 12 new buses to the street. We're replacing 12. [1:10:46] No, those vehicles were not on the street at all because we had 30% of our fleet that was dead and not operating. [1:10:54] So we're actually adding 12 buses into service that didn't exist before. [1:11:01] We had assets but they were not usable. [1:11:03] Paul. [1:11:07] Colleagues, if you already stated this, but what's the current cumulative preventive [1:11:10] ematements? [1:11:11] And then what is the threshold we have to meet? [1:11:13] Is it 4 million? [1:11:13] That we have to meet to get the cash received? [1:11:17] Trying to get a sense of what incremental spending required for us to receive that lump sum [1:11:22] amount. [1:11:26] So in order to get 80, we have to spend 100, so just round math between it correct me. [1:11:34] in order to get four, we have to spend six. [1:11:40] Approximately? [1:11:41] Yeah. [1:11:42] Yeah. [1:11:42] And how much we spent thus far to get it? [1:11:45] So because you know that all of this $7 million [1:11:49] we're trying to draw. [1:11:50] How much have we drawn thus far? [1:11:53] Well, the $7 million was part of a $13 million. [1:11:56] It was the second half of the $13 million for FY25. [1:12:00] The first didn't release. [1:12:01] They only released half of it in the beginning of the year. [1:12:03] and then the second half, the second half of the year. [1:12:06] So this $7 million is just the balance [1:12:08] of the 32 million that we received. [1:12:10] It was just the timing that didn't allow us to spend it [1:12:14] the way that we were supposed to. [1:12:15] So we ended up spending the first, I think six or seven million. [1:12:19] It was six million and federal funds [1:12:22] on the first half of the preventive maintenance. [1:12:25] Then we used some 503.07 funds. [1:12:28] Three million of dollars just recently [1:12:29] would receive for more preventative maintenance. [1:12:32] So now we're in July, and we just don't have enough to draw down any funds at the time. [1:12:41] But we should, we will be able to draw down some person. [1:12:44] But there's no threshold, we just draw down as the expenses occur, but we have to have, [1:12:52] we have to have 100% of the cost before we can even draw down the 80%, so there's really [1:13:00] no real threshold to draw down. [1:13:03] So if they spend 100% of that 13 before we receive? [1:13:07] No, we don't. [1:13:08] Whatever incremental bit we're, whatever the next check we're waiting to receive. [1:13:12] I guess the question. [1:13:13] Whatever the next check we receive from the federal government that is coming, how much [1:13:18] more do we have to spend to get that? [1:13:19] I guess that's the number I'm trying to get. [1:13:21] Yeah. [1:13:21] So what is your threshold for when you start to draw down the, make a draw down from [1:13:31] There's no threshold, whatever, oh, I usually try to draw down a monthly basis, but for preventive maintenance, every quarter, every, no, every six months because we don't, we only charge preventive maintenance to the grant every, every six months. [1:13:49] So at the beginning, because in the beginning, we only, well, for the last few years, we've [1:13:52] only been getting half of it, and so we can only charge half a year or whatever the amount [1:13:58] is that eligible at the time. [1:14:00] So in the beginning of the year, half of it was only available, so we only charged half [1:14:05] of it. [1:14:06] The latter half became available, and we had already charged and used another grant to charge preventive [1:14:11] maintenance for the previous year. [1:14:13] So that kind of wiped us out for preventive maintenance for the previous year. [1:14:15] Now we're waiting when the current year waiting on preventive maintenance charges, and so once we get those preventive maintenance charges up [1:14:22] And we can try to have funds for that for this year's preventive maintenance. We can't draw down for next year of previous year anymore, because those ones are [1:14:30] so hypothetically [1:14:33] if we had a million dollars of [1:14:38] eligible expenses by September [1:14:40] Would you draw those down? [1:14:42] I'm going to draw it out from the face, 800,000 of you guys. [1:14:46] Right. [1:14:47] So, you don't have to wait six months to do it. [1:14:52] So, wood, and I'm thinking out loud, wood. [1:14:59] Like, we don't want to... [1:15:00] We're going to do it every $10,000 or $100,000. Would we do it every million dollars of eligible expenses? Would that be a... We could do that. Through our solar volume. And would that... And I'm making this, you know, if we were able to do that every 90 days, we don't know how long it would take to get there. But if it was reasonable to say it would take us... [1:15:28] If it, if we generally can get seven million in six months, [1:15:33] then maybe three [1:15:39] and a half and three months, [1:15:40] maybe it's a million a month. [1:15:44] So maybe we can do a million a month. [1:15:48] We just never did it like that. [1:15:49] It's just when we received the money, [1:15:50] we were already eligible for most of it. [1:15:52] So we've only been drawn down. [1:15:54] Let's double check that afterwards, [1:15:56] but I think that's why you're headed. [1:15:59] Okay. [1:16:02] So that I'm just for clarity. [1:16:04] In the finance committee meeting a couple of weeks ago, [1:16:07] we talked about the $3 million that we could get any time now, [1:16:10] right? [1:16:12] And that's what- [1:16:13] Based on this. [1:16:14] Right. [1:16:14] For now. [1:16:15] But it looks like it moved to mid-September. [1:16:20] But I want to say it was in August before, [1:16:22] and where we said we could actually get it in August. [1:16:25] So if we were able to get that money before, [1:16:28] or because we're live and check to check. [1:16:32] Is there a reason that we have to wait till September [1:16:34] to get that because we've already been approved for that, [1:16:36] right? [1:16:37] So that we've been on [1:16:46] tentative here. [1:16:46] We have been awarded to funds from FTA, [1:16:50] but FTA has to release the funds to us. [1:16:52] And they release the funds by us putting in the application [1:16:56] saying that we're going to use these funds [1:16:57] for whatever we're going to use them for, [1:16:59] then they go through the process of approval. [1:17:01] And that's the process that we're going through now, [1:17:03] the approval process. [1:17:03] right okay that was what that was the we already got approved during the [1:17:08] committee meeting and you could just make that request and it was a pretty [1:17:12] quick turnaround just for the three million that we received yeah we we [1:17:16] received that three million but for this remaining seven million we we haven't [1:17:20] you know we have received the three million we received the the last three that [1:17:25] three million reasons I don't know we received it but it's been yes [1:17:29] I think she's referring to like that three million that she was referring to is the in the three million that she's shown in [1:17:36] In the projection is the [1:17:40] The preventive maintenance [1:17:42] Originally that when I first we I was first made aware of the seven million [1:17:47] I think in the previous means I was saying they would fluctuate because we wasn't entirely sure when we will be able to get it [1:17:53] So we've just kind of been pushing that three million originally seven million then China said three million back [1:17:58] until we can get an idea of so. [1:18:01] And so that's three million, [1:18:03] it's part of the seven million that's remaining, [1:18:05] that's what we said that we had eligible expenses [1:18:08] that we could go ahead and ask FTA to release those funds. [1:18:14] Right, and I understand that, [1:18:16] but I just recall and just correct me if I'm wrong, [1:18:19] but that turnaround, once we request that [1:18:22] which was being done a couple of weeks ago, [1:18:24] that it was a really quick turnaround. [1:18:26] So do you know what the turnaround is? [1:18:28] Or is it going to be over six weeks from now before we can get that if we've already requested this? [1:18:33] Yeah, it's going to be, I can't really say what the turnaround is going to be, but it's probably it's going to be more than six weeks. [1:18:41] Yeah, because we're in the application process. [1:18:44] FTA has to go through this approval process and it's just a lengthy government process and by then releasing the funds really late, that really do everything behind. [1:18:58] And I have a couple of unrelated questions on the projection, thank you. [1:19:07] For this week, the current week, I noticed that the collections are kind of, you know, [1:19:13] they've increased quite a bit. [1:19:14] Is there a specific reason or what's driving that increase for this week? [1:19:25] I'm just not sure. [1:19:26] You're looking at the forecast for August 1st. [1:19:29] the actual $7.25, I'm sorry, I said this week, but actually last week, we had $82,000, but normally it's about $20,000. [1:19:39] Just curious on what draw is that income from bus rides and fares? [1:19:46] Yes, well, some bus rides, some fares, but they actually came from someone paying in advance for advertisement. [1:19:53] So they just paid their full advertisement for, and that's where those funds came from. [1:19:58] And this goes back to, I see that the amount was corrected, I don't know, that was different. [1:20:05] For the vendor payments, I know we normally budget an accelerated amount, a much larger [1:20:14] amount in vendor payments. [1:20:15] Is there a reason that the vendor payments were so low last week? [1:20:21] If I'm not mistaken, that someone may speak more about it, but I think it came from when [1:20:26] And we did the 718 actuals, there was increased quite a bit and it was just making up for those, just trying to fluctuate it out. [1:20:35] They were paid earlier than expected, okay. [1:20:41] That's it, [1:20:49] I did have another question, sorry. [1:20:51] The $1 million is our premiums on the insurance that we just approved. [1:20:57] Are we required to pay that upfront at once? [1:21:01] See, there is $1 million, $822. [1:21:04] Yes, ma'am. That that's has been normally come out. Is that a requirement? I'm not sure Tyler sure if it's a requirement [1:21:11] But every past year that that's their yearly amount comes out like around that time around early August so [1:21:18] There's an option to pay premiums [1:21:20] quarterly, I mean considering that that next week we're down a million dollars [1:21:25] That's something that we should probably check into if we're able to [1:21:30] Spread our premiums out. Okay. Yes, ma'am. I'll look into that [1:21:51] I've got one additional question for me, Vaughan. [1:21:56] I mean, I know that we talked about a hypothetical in which we [1:22:04] don't pay vendors because we don't have any cash. [1:22:07] I mean, are we even at a point where we can do that without impacting [1:22:13] service directly and very soon? [1:22:18] Because as I understand it, we are only paying vendors that [1:22:21] are ensuring that we're providing service each day, so I just want to make sure as we're [1:22:27] talking about hypotheticals that we're considering the potential impact of that, because I know [1:22:36] we're, again, prioritizing vendors that are providing on the street, kind of ensuring that [1:22:43] we're providing service on the street each day. So is there any flexibility around those [1:22:51] there is some flexibility on that. But in order if nothing changes in this there isn't enough flexibility to cover these red numbers. [1:23:16] So my question is kind of something I've been curious about. Are you all still doing to stay applications for positions? [1:23:28] Yes, we're continuing our recruiting blitz this week it was canceled due to some other [1:23:38] commitments, but we have our, we're continuing our blitz for recruiting in our operations [1:23:44] department. [1:23:45] Yeah, because the reason I'm asking it, it seems like it's a mechanic issue. [1:23:50] I know you say when you all came in, it was 65 buses that was useless, right? [1:23:55] did you say that were one third of our entire fleet okay so recently since [1:24:03] job and doing the application have y'all hired any mechanics yes we have [1:24:06] many I don't know that number off the top of my head but we have a number of [1:24:10] mechanics and a number of technicians or laborers that we have hired in the [1:24:15] maintenance department okay yeah because it it just seems like that would be [1:24:23] more where we need, you know, the application and the positions. [1:24:28] Well, one thing that I would say to that is that when we arrived, we were short on buses [1:24:33] every day for every day service. [1:24:36] And since we have properly aligned our service to the public schedule, we require 54 buses [1:24:43] out on the road every day, and we average 55 buses available every day when the day starts. [1:24:49] as the day goes on, we have more buses that come up. [1:24:53] So we haven't been short on equipment in a few weeks. [1:24:56] Okay, what is the total now of mechanics? [1:24:58] Do you have it off top of your head? [1:25:00] I do not. [1:25:03] What would be you all is thinking, [1:25:07] how many would you all think that you all need [1:25:09] to be able to have run this system? [1:25:13] I'm sorry, I don't know that number off the top of my head. [1:25:16] It changes all the time. [1:25:17] It changes with our turnover. [1:25:20] but our director maintenance knows those numbers and we talk every day so I do [1:25:26] know that it's getting smaller and smaller as far as the gap that we have [1:25:30] and we do have more people on the floor than we did before okay just a [1:25:36] key reason because we are a net positive number as far as number of people coming [1:25:41] on board and staying with us okay thank you it's just important enough if [1:25:52] there [1:25:52] There are no other questions on the cash flow report. [1:25:56] I'm going to go on. [1:25:57] Well, Janet, so do we feel like we have a solution? [1:26:00] I mean, like if we come back in here on August 20th and nine days later, [1:26:03] we're going to be negative $1.2 million. [1:26:05] That doesn't seem... [1:26:07] I think we have a pathway towards a solution. [1:26:10] We will make that. [1:26:11] I'm going to, part of my next phase is our submission to council. [1:26:19] Part of that, one of the items in that submission [1:26:21] is CEO's report. [1:26:25] I sent that out to board members earlier today. [1:26:29] I apologize, I originally sent it out yesterday, [1:26:32] but the file was too large to go to interviews, [1:26:35] so you didn't get it until this morning, [1:26:38] but one of those items was an issues report [1:26:43] from the executive. [1:26:45] I'm going to, based on this conversation, [1:26:47] I'm going to edit that and introduce the concept [1:26:51] of what we've talked about of increasing the monthly allotment or rather than a payroll [1:27:04] oriented allotment just make it a monthly expense allotment and I'm going to have to get [1:27:12] some conversation with clients and how we couch that but I would imagine that'll be [1:27:19] be an important part of our conversation with Council next week. [1:27:24] So I will introduce that concept and all like the hood next week and see how the city [1:27:31] responds. [1:27:32] Okay. [1:27:33] Thanks. [1:27:36] With that, this is, as Board members know, the city council passed resolution a couple [1:27:43] weeks ago requiring a number of reports and from the agency that the resolution required [1:27:57] that information be presented on the second Monday of every month, the process that [1:28:06] we put into place that Eric Stevenson is leading and we'll be moving forward. [1:28:13] will be that we put the information together [1:28:17] for each month, present it to the board [1:28:20] for your information and your review. [1:28:24] Any questions from the board? [1:28:26] We will then make any adaptions [1:28:28] and then have it ready for Council Submittal [1:28:32] the following week. [1:28:34] That will give us plenty of time to meet [1:28:36] the Council's deadlines, posted deadlines on that. [1:28:41] This month they moved the deadline up and so the council meeting, transportation meeting was moved from the 11th to the 5th. [1:28:52] We received an email last week from the council chair asking for the information on Monday. [1:28:59] Considering the volume you will see there are three very large binders on the table there. [1:29:06] staff worked through the weekend and I really want to tip my head to staff. [1:29:12] People worked really hard and were really diligent about getting this. [1:29:16] We just couldn't get it in time for Monday. [1:29:19] But I also thought it was important that board members had an opportunity to review the information. [1:29:26] The vast majority of that information, two and a half of those three binders, are invoices, [1:29:33] check runs and receipts. That is the volume of paper that is moved in this [1:29:44] agency each month. Way too much for me to send to you by email. Just the [1:29:52] reports that I sent to you, which was about 94 pages, was too much to send by [1:29:59] email [1:30:00] So that is almost 800 pages worth of information. You are more than welcome to, if you would like to see what's in there, we have that ready for you. But really the gist of information, I believe that council really wants to see is in the reports that I sent to you. I'm going to update the CO Issues Report tonight. We're going to have that ready. We're going to send it over to council, deliver it to council tomorrow. [1:30:27] The resolution requires a hard copy and we're going to deliver that to the, by hard copy those three volumes will be delivered to the Chief of Staff of Council tomorrow afternoon along with several thumb drives of electronic copies to those that were mandated on that. [1:30:55] that, and we will get receipts for those. [1:31:01] And that will be the process that we will follow each month subsequent to that. [1:31:07] So are there any questions from the information that we sent earlier or if you want to [1:31:13] prove all the invoices that finance staff goes through that moves each month? [1:31:22] I'd just like to echo your appreciation of the staff. [1:31:25] I know Andrew and Kenya and I don't know if there are any other finance staff in the audience right now and just on the boards [1:31:30] Perhaps just want to say thank you to for your diligence in delivering this. I know it was a heavy lift and we appreciate the effort [1:31:40] Do we know the next time we're [1:31:42] Madda will be before city council. I [1:31:46] Believe we will be there on the fifth at the Transportation Committee [1:31:53] I have not been there as a before coming down the last time I checked Council schedule it wasn't posted [1:32:02] We'll continue to look and see exactly when that will a meeting will occur [1:32:08] But I imagine this will be discussed at the [1:32:12] August 5th Transportation Committee meeting [1:32:17] Do we know if Council is expecting anything else? [1:32:20] from that it seems oftentimes we end up in those meetings and there's communication issues [1:32:27] to say the least. So I just want to put the question out there if we are very clear on what [1:32:34] council is expecting us to deliver to them in advance and then at the meeting if we're [1:32:41] expected to be in front of them on the 5th. So I don't know who that question is for necessarily [1:32:47] certainly maybe all of us, but just want to emphasize that point so we can try to avoid some past issues. [1:32:57] I know that based on the resolution that was passed, there will be, they are expecting City Council is expecting the MATIS CEO, [1:33:07] someone from finance department, and I guess it wasn't a requirement, but any board members that actually want to appear, [1:33:14] But there will be now a monthly reporting of specific information, which is what John [1:33:21] has and the team has really worked hard to get done. [1:33:26] So it will be monthly and the resolution is very specific in what they want to see. [1:33:33] Yeah, I mean, I think there have been past discussions about us going before the council monthly, [1:33:38] but we only go to the council when they ask us to come and invite us. [1:33:42] So, no, we want, I mean, the board members are not included in the requirement. [1:33:47] Yeah, I'm just saying there have been lots of discussions about us going to Council monthly. [1:33:53] And I think we're happy to do that, but we have to be asked first, right? [1:33:59] Or I don't know if we have to initiate that ask, but just I think there have been some two or three month gaps where we haven't been able to get in front of Council. [1:34:07] So just if we can be proactive on that in any way. [1:34:12] I think that may help our case. [1:34:15] I would say thank you, Commissioner McNeill. [1:34:21] We're trying to find that out and we're going to use every avenue that we can to try and get the intelligence on that. [1:34:34] Commissioner Pointer to your point to your point. [1:34:39] I will be at that meeting. [1:34:43] Eric will be at that meeting because in all likelihood he will be sitting at [1:34:48] the table at the September meeting. [1:34:54] Our newly appointed CFO is supposed to start [1:34:59] on the 11th. I would love to have him come but he will not be an employee. [1:35:13] Maybe [1:35:15] I [1:35:35] have a question and I guess mine is very similar to Jackson's question as to being very specific as to what council is looking at because I'm looking at the resolution and it says that they want and submit financial and budgetary update each quarter. [1:35:52] Now, well, the resolution says quarterly, but I'm asking because in this binder, I just [1:36:01] can't imagine that they want to see every invoice that's gone through. [1:36:09] Do you have something where they said they wanted copies of? [1:36:13] It says to be invoices, I don't have the resolution in front of me every year. [1:36:19] And that's why I was like, this is the resolution from October, so if it's a different resolution. [1:36:24] Oh no, they passed another one, yeah, two weeks ago. [1:36:27] Yeah, they passed the quarterly one was for October. [1:36:30] Oh no, this is one from last week. [1:36:32] Okay, okay, that's why I was like, I can't imagine council is actually about to look through whatever is in this binder. [1:36:40] Yeah, here's what it reads. [1:36:42] It asks each monthly report shall include, but not limited to, a financial documentation to support the grantees requested allocation [1:36:49] for each month, documentation must include receipts, invoices, and all purchase [1:36:54] requests. [1:36:55] And then B is proof of payment made to vendors by the grantee for the prior month's [1:37:00] requested allocation. [1:37:04] Yes, it asks for a hard copy and an electronic copy of everything. [1:37:07] And my, those are like the first two. [1:37:10] Okay, and then you said the resolution from about a week or so ago. [1:37:14] Yeah, okay. [1:37:27] I'm sure they'll want to go back in a minute that once they get there, find them. [1:37:31] There's a lot more that it's requested outside of the financial it's [1:37:36] There's more that's requested outside of financial [1:38:13] Right [1:38:21] Mr. Lewis you want to be ready to move on to the other questions about [1:38:27] Lastly, in your packet, you have the ridership report and I'm not going to go through that. [1:38:35] You can read that at your leisure unless you have any questions on that. [1:38:40] That'll conclude my report for today. [1:38:45] All right. [1:38:45] Are there any other questions from Mr. Lewis on his CEO report? [1:38:54] All right. [1:38:54] Next on the agenda is unfinished or new business. [1:38:59] Anyone have any items? [1:39:03] I'm lucky that they don't draw me. [1:39:04] I'm [1:39:07] happy to do that, so we have, Otis has been on site, and they actually removed a station where Otis is not a person. [1:39:23] Otis elevator, sorry, I shouldn't assume, but Otis elevator has been on site, and they did remove the ADA platform at [1:39:39] one of the stations. [1:39:41] that was faulty, and so they will be returning back tomorrow and continuing on the scope of work that's been laid out for them to get the infrastructure back in place. [1:39:52] There was a track inspection completed last week, and we don't have the official report, but the initial report says that trolleys could run up and down Main Street right now. [1:40:05] the tracks are in that good a shape so that doesn't preclude the fact that we [1:40:10] have a lot of infrastructure that needs to be repaired. There are poles and right [1:40:18] away construction it has to be done but as far as the rails go the rails excuse [1:40:25] me are in good shape. We have Shelby Electric that will be on site August 4th to [1:40:31] do the electrical work for four different station stops and the redundant braking system [1:40:42] has been completed as far as the engineering. [1:40:44] They are in production right now of the parts that we need. [1:40:51] They have been paid, so Gamako will be sending one of their engineers down to show our mechanics [1:40:57] how to install those as soon as they're all completed. [1:41:01] We think that'll probably be next week and then once the breaking systems are installed [1:41:10] we will be doing some control testing to make sure that everything works safely will [1:41:15] be disengaging the primary break system, use the backup break system to ensure that the [1:41:21] the trolleys will stop and then all of the redundant braking system should be completed. [1:41:30] As far as caps go, do you want to speak to the caps? [1:41:33] The corrective action plans. [1:41:37] So, as we know, there were a number of corrective actions that were aged to the tune of 31. [1:41:44] I think we've knocked them down to about 14 remaining, but as far as a restart for trolley, [1:41:51] there were four caps that needed to be adjusted immediately. [1:41:55] On next month, the last week of the month, there's a report [1:41:59] that go in along with everything that Chief Helen just mentioned, [1:42:04] verifying that things are in working condition at the trolley [1:42:07] and bringing T.M. for this brake testing. [1:42:12] It's one of the major hurdles. [1:42:14] So with that brake testing, [1:42:17] that they will actually put it through a simulated run with weighted simulating people on board the vehicle to make sure that the primary and backup redundant braking system meets its standards. [1:42:35] and with that, they will, that's a certification test that correct me if I'm wrong, [1:42:42] that will certify that the corrective actions that we have put in place work or don't work. [1:42:50] So that will be the thumbs up or the thumbs down for the cars. [1:42:55] So there are two steps to this. [1:42:58] We've got the cars that we're fixing, and there's the alignment that we're working on. [1:43:04] So two parallel tracks that were on, but we feel very confident that we're on the right path on both. [1:43:16] And we've asked this question a million times. [1:43:20] We have already started the clock on the six months. [1:43:23] We just have to complete all of the requirements. [1:43:28] But so, if we were to complete the steps, what is the six month date? [1:43:33] the six the six month is not as important as getting the certification done [1:43:42] because at that point the city has to find the funding source right so if we [1:43:49] were to find a finding funding source if we were to fix the lifts if we were [1:43:53] get everything repaired all the caps were clear and the 14 remaining items were [1:43:58] done when are we eligible what is the earliest date we're eligible to get [1:44:02] But to get steel, if we had all the money, to start services with steel trolleys. [1:44:09] Perfect world you're looking at the middle of November, but in all reality first of the year. [1:44:17] Right. [1:44:18] And when we talked about the lifts, because that's a major requirement, we can't do anything [1:44:22] without the lifts being function-correct. [1:44:25] The lifts. [1:44:26] No, one of the requirements is that we have a plan, a calendar plan, to get the lifts repaired. [1:44:33] They don't necessarily have to be repaired, but we have to have a plan and a calendar event for them to be repaired in order to put the system back in. [1:44:42] And they're associated funding along with it so that they know that we're serious about getting it done. [1:44:48] Okay. And we were waiting on Otis to provide a timeline. [1:44:53] Have they been able to do that yet? [1:44:55] They have not given us a calendar event, but they have acknowledged that they have this [1:45:05] Okay. Thank you. [1:45:12] I'm sure, Bailey. Yeah, I want to, I promised the operator. She told me to ask you all this. I know that you all have what one trolley out here in one bag of right. So, I mean, not trolley, but the rubber real, excuse me. So, what's the point? I guess she told me to ask you out here. What's the point of having the ban? [1:45:34] back up, because she said they weather have an extra trolley rubber wheel out here because [1:45:40] of the waiting, you know, 30 minutes there in 30 minutes back. And she says, for them [1:45:47] each operator. And she feel like the timing would be less than more weight. [1:45:56] Well, the problem with putting both of the trawles in service is that if one breaks down, we [1:46:02] We don't, we're back to only one trolley, and if that one breaks down, then we don't have any backup. [1:46:07] And again, I've talked previously about trying to get a deal brokered through T dot to get two more trolleys on site. [1:46:16] The bureaucracy there is slow, but we are working on that. [1:46:21] As soon as I have one or two more trolleys in our possession, that second trolley will go into service. [1:46:27] Yes. [1:46:28] Okay. [1:46:29] Because the thing that we're trying to avoid is not leaving the public without a trolley [1:46:36] at all. [1:46:37] If we have bull trolleys in service and for some reason one gets hit by a car and the [1:46:42] other one has a mechanical failure, we are without trolley service at all and that would [1:46:48] be much worse than having one trolley on a 30 minute headway going up and down consistently [1:46:53] and having them back up if something happens to it. [1:46:56] I got you, but still, for the operators as well, they prefer extra trolley out there. [1:47:03] I mean, I understand the procedures, but, you know, do you know when you all probably [1:47:10] have that information like when that our needs meeting about the other two trollies? [1:47:16] I should have an update, absolutely. [1:47:18] Okay. [1:47:19] I just want to refer things back. [1:47:20] If this asks to me, I want to be able to answer their questions back. [1:47:24] I will do everything I can to have an update. [1:47:25] Thank you. [1:47:30] All right. [1:47:31] Any additional questions under unfinished or new business? [1:47:35] I do have two more things if I might. [1:47:40] Commissioner McNeil, I believe you were the one that had asked for the previous OTP a [1:47:45] year over a year. [1:47:46] We did do the research on that. [1:47:49] And over the past three years, we have shown a 6% increase in OTP. [1:47:55] as of July 22, it was 57% and has increased every year to the present 63%. [1:48:04] So we are showing improvement. [1:48:06] It's incremental but it is in the right direction. [1:48:11] And then the other thing that I wanted to mention was yesterday we had a pre-production [1:48:16] meeting for our paratransit vehicles and the meeting went really well. [1:48:22] we were able to catch some things in pre-production before they're actually [1:48:27] manufactured that need to be changed. We were able to get better air [1:48:31] conditioners on the vehicles at no additional charge and they have a different [1:48:35] engine package so we have a higher performing engine and then our first [1:48:42] vehicles are going into production today and they should be arriving the [1:48:50] We need to then install IT equipment on board those vehicles and they will be in service about the first part of September, with all 15 vehicles being here by mid-September and in service the beginning of October, barring any delays in production or shipping. [1:49:07] So just to clarify, this is a rolling delivery, so as they're made their ship to us, so we [1:49:16] make it two one day, two more a couple of days later, etc. [1:49:21] They don't put off 15 of our vehicles in line. [1:49:24] They squeeze them in in between other vehicles being manufactured. [1:49:35] Unrelated to that issue, but I did want to ask about the transit shelters in storage or [1:49:43] We're on site that were mentioned in the audit and were mentioned by a member of the public. [1:49:47] Could we get some details and clarification on are those unused in plan to be used? [1:49:53] If so, is there a financial barrier to getting those on the streets? [1:49:57] I know that that's a frequent request from customers is to have more shelters. [1:50:03] So just wanted to get some information on that. [1:50:07] We do have shelters sitting in our yard. [1:50:10] I believe there's 14 or 15 of them. [1:50:13] We are in the process of doing evaluations of the current [1:50:18] shelters that are in place. [1:50:20] But in order to install a shelter, you have to have a pad put [1:50:23] it on in there are expenses that are associated with that [1:50:26] installation so not budgeted for and we need to find [1:50:31] where we can move some money around to make that happen. [1:50:35] If indeed we need additional shelters out there, [1:50:38] which I'm sure we do. [1:50:39] And the budget item is also architecture, engineering, permitting all of that. [1:50:49] It's not just going out and sticking the poles in the ground and having the engineering. [1:50:55] Do we have it in our budget to install any new shelters this year? [1:51:02] I don't know that off hand, we will have to go take a look at that. [1:51:06] Okay, yeah, that's I mean I could be wrong here, but that seems like potentially I know we're talking about a [1:51:14] Really tight cash crunch, but just as we're [1:51:18] Maybe thinking about next year's budget and coming months thinking about some low-hanging fruit that can [1:51:25] Relative little bit can go a long way in terms of providing more amenities for customers [1:51:32] So just something for us to know and consider moving forward. [1:51:43] Commissioner Bailey. [1:51:44] Yeah, this is just something I want to say to you all, and what I love to see, Mr. Redmond raised your hand or stand up. [1:51:55] I thank you so much for coming into the community. [1:51:58] That is what you call community engagement to do a right along on the bus to have first hand experience. [1:52:06] like myself to see how these buses are running, how people are waiting, you [1:52:12] experienced all that yourself. So thank you for coming out so you can share [1:52:17] with the other staff of what we really sign out here in the experience. Thank you [1:52:21] so much. [1:52:27] Any additional comments or questions? [1:52:32] That being said, I declare this [1:52:34] meeting adjourned.