[0:02] Good evening, everyone. I'm pleased to welcome my fellow commissioners, city staff and members of the community to tonight's serritos, senior services commission meeting.

[0:16] I will now call to order the Tuesday August 18, 2026, 7pm meeting of the Serritos, senior services commission.

[0:26] And at this time, I'd like to invite my fellow commissioner, Mr. Dawson, to lead us to the pledge of allegiance.

[0:32] Please stand and place your hand over your heart.

[0:39] When the pledge of allegiance to your flag, on the highest stage of America,

[0:44] do you know where you are?

[0:45] Do you know where you are?

[0:46] Do you know where you are?

[0:47] Do you know where you are?

[0:48] Do you know where you are?

[0:50] Do you know where you are?

[0:51] Thank you so

[1:00] much.

[1:04] May we have the role call, please.

[1:08] I will announce your name and ask that you please state present for the record.

[1:12] Commissioner Barlevy.

[1:13] Present.

[1:14] Commissioner Chen.

[1:16] Commissioner Singh.

[1:19] Vice Chairperson Dawson.

[1:22] And Chairperson Bot.

[1:24] All commissioners noted as present.

[1:30] We're moving on to item four presentations.

[1:33] On the agenda is presentations.

[1:36] Ms. Costello, do we have any presentations for tonight?

[1:40] Thank you chairperson Baud, we do have one employee we would like to recognize for the senior center employee of the quarter.

[1:47] Candidates for the employee of the quarter are nominated by their fellow staff members.

[1:52] Individuals that have put forth the extra effort to enhance the division schools of providing highest quality programs and services to the community are presented with this award.

[2:00] Tonight we will recognize Avira Caravillo.

[2:03] Avira can you please step forward for us?

[2:16] Community Services Leader 2, AVRI, was selected as employee of the quarter for the second quarter of the 2026 year in recognition of her dedication,

[2:26] positive attitude, and disposition to consistently go above and beyond at the Serido Senior Center.

[2:32] AVRI is a dependable and value team member who takes initiative and assists with the wide variety of tasks,

[2:37] from creating flyers for classes and events, and assisting with administrative work,

[2:42] to preparing poster boards and helping with class and rental setups.

[2:44] Abby can always be counted on to lend a hand and get the job done efficiently and professionally.

[2:51] Abby also provides excellent customer service.

[2:53] She's friendly, welcoming, patient, and respectful toward our senior patrons and fellow staff members.

[3:00] Her strong communication skills and positive attitude help create a warm and welcoming environment for everyone who visits the senior center.

[3:07] Abby's dedication, dependability, and willingness to help make her a truly valued member of our team.

[3:12] She is very deserving of this recognition and please join me in congratulation

[3:17] Craig Gragilating Aviarra.

[3:23] I would now like to invite the members of the Senior Services

[3:25] Commission to join Aviarra in the presentation area for a group photo.

[4:13] You're welcome.

[4:14] You're welcome.

[4:15] You're welcome.

[4:18] Moving

[4:39] on to the next item.

[4:41] Public comments.

[4:43] I'd like to now open public comments for the items that are not listed on the agenda,

[4:48] but that are within the subject matter of the commission.

[4:51] Mobile comments may be limited to three minutes.

[4:54] For speaker.

[4:55] Subject to the chair extending to a maximum of five minutes for speaker.

[4:59] The total time allocated a lot it will need will not exceed 45 minutes unless the chair extends

[5:08] Other any speakers for today?

[5:12] I think there is one and I believe

[5:19] I don't see a name here, but I know there is a speaker if I may invite you please

[5:27] Yeah, no problem. We'll have it written down after thank you.

[5:36] Okay. Hi. I'm Carly Gil-House. I'm lived in the city since 2000. I wanted to say thank

[5:44] you to this commission. As you know, our senior citizens demographic is growing. We're

[5:51] getting more and more seniors by the day in our city. And so it's nice that we're

[5:56] taking this time to look after them. And because of that, I wanted to let you know about

[6:01] activity that had been happening at the senior center last Friday and today. So last Friday

[6:09] Linda and Frank Linda Johnson went into the senior center and started talking to the seniors

[6:17] about if they signed the repeal or the recall that they should pull their submission. Now that's

[6:23] against the election rules. They are campaigning and you can't they cannot campaign in a city property

[6:29] like that. When my team went to get signatures, we were told we had to stay outside and we

[6:38] have to be in the freedom of speech area and that no one can campaign inside. But Linda

[6:44] Johnson went in last Friday and was campaigning in there, moving from table to table, trying

[6:49] to convince senior citizens to change their mind. Today, Frank Yoke Yamma went in and did

[6:55] same thing. Again, it's against the rules. So, I don't know if Frank didn't understand

[7:02] the season to cis-letter that I gave him a couple of weeks ago. That behavior is illegal.

[7:09] He cannot do that. He's already tried to interfere with businesses, going in and intimidating

[7:13] them, and I have proof of that, and I have his business card that he left with the business,

[7:18] saying they could not have petitions there for people to sign. He has to stop doing that.

[7:25] The reason to assist is about the behavior, not about the location, and now we're finding out

[7:31] that he's trying to manipulate and intimidate seniors at the senior center.

[7:37] So I'm here to be like, okay, it feels like if I had my dad over there who's 85, that

[7:45] he's being preyed upon by two people that run the city that are supposed to help him.

[7:50] to people that represent the city and are supposed to represent that demographic.

[7:57] So I'm asking you guys to be aware, and if you don't go to the Senior Center, please go.

[8:02] I'm going over there tomorrow to speak to the manager and address the situation.

[8:06] I'm also going to talk with the city attorney about what's going on over there.

[8:12] And then specifically Mr. Barlievi,

[8:16] It's been brought to my attention that you have been running around to our signing events

[8:20] and taking pictures and sending them back to Frank Elkayama.

[8:23] I don't know what the double agent, the spiking, is that you're doing, but you probably

[8:28] want to stop that, because it does make you look good in the city with your fellow residents.

[8:34] It's really kind of, it's pathetic, actually.

[8:38] So if they want to know what's going on, they can come and ask us, I'm here every council

[8:43] meeting. I don't have any problem talk with them. I asked to meet with Linda. She never

[8:47] set it up. They don't want to know what's going on. They just want to cause problems.

[8:53] So please stop doing that. Thank you for your time.

[8:57] Thank you for your comments, Ms. Gillise. Are there any other speakers for tonight?

[9:04] Okay,

[9:04] see none. Ms. Costello, did we receive any of the Russian correspondences?

[9:08] Our authors did not receive any written correspondence for items listed on tonight's meeting

[9:12] by the 3 PM deadline.

[9:15] Perfect. Thank you so much for that.

[9:17] Thank you so seeing none.

[9:18] I will close the public comment period.

[9:21] At this time.

[9:25] Moving on to the consent calendar.

[9:28] The next section of the meeting is item 6A.

[9:31] The consent calendar.

[9:32] Do we have a motion to approve the minutes

[9:34] for the Tuesday May 19th,

[9:36] 2026 senior services commission meeting?

[9:39] Madam Chair, I'd like to make a motion to amend the minutes on item 6 after the sentence on Mr. Chand speaking regarding the increase in senior civic engagement.

[9:58] I'd like to add a sentence saying that Commissioner Barlevy requested and was provided by staff

[10:07] clarification on the provision of the commission.

[10:15] Okay.

[10:15] And I guess with that, I'll make a motion too.

[10:18] To approve the minutes with that addition.

[10:21] Okay.

[10:22] And so, Commissioner Barlevy, if I may ask, if you could please repeat the.

[10:27] Oh, the verbal.

[10:28] The verification request you can just make sure we get the language correct.

[10:31] Sure. Commissioner Barlevi asked and received clarification on the from staff on the

[10:38] purviews of the commission.

[10:48] Thank you and that was under item six. Commissioner Barlevi asked

[10:52] and received clarification on the purview of the commission. Exactly. Thank you. Thank you.

[11:01] So with the addition, do we have a motion and a second? I thought I made a motion. Okay. Thank you.

[11:06] Mr. Barley, we make the motion.

[11:08] Do I have a second?

[11:09] I'm going to.

[11:10] Thank you.

[11:12] And then would the staff please activate the electronic voting?

[11:29] And the motion passes on a vote of five to zero.

[11:34] Thank you.

[11:35] Okay, moving on to the next item,

[11:37] new and old business, the next item is seven A.

[11:41] Ms. Costello, do we have a report on this item?

[11:44] Thank you, Chairperson.

[11:46] Item seven A is review and consideration

[11:47] of an informational report providing an overview of the City of Serritos Dile Wright service program.

[11:53] Tonight's presentation will be given by members of our community development department,

[11:58] including the Director of Community Development, Sabrina Chan,

[12:01] and Management Analysts, Mariel Angeles.

[12:03] At this time, I would like to invite Ms. Angeles to begin her presentation.

[12:07] Thank you, Ms. Castello.

[12:09] Good evening, Honorable Chair and members of the Senior Services Commission.

[12:12] My name is Mariel Angeles, Management Analyst with a Department of Community Development,

[12:16] which oversees the city's dialaride program.

[12:20] The presentation before you this evening provides an overview of the city's dialaride program,

[12:24] including eligibility requirements, service area, and use of service.

[12:29] Please turn your attention to the screen for my presentation.

[12:34] The City of Cerritos proudly offers a demand response dialaride transportation service

[12:38] for Cerritos senior residents, age 55 and older,

[12:42] and Cerritos residents with disabilities, providing mobility alternatives

[12:46] for the Serritos community, allowing eligible residents to maintain their independence and quality of life.

[12:52] On July 1, 2026, following City Council approval of a new service contract, the City Transition

[12:59] Dilarite Operations to a new transit provider, MV Transportation. The new operator introduced service improvements,

[13:06] including new online and mobile reservation capabilities, real-time trip management,

[13:11] and updated service features designed to improve customer experience.

[13:18] Dialaride is a shared-ride service which means that a vehicle may pick up multiple passengers

[13:23] to be dropped off in a similar destination area.

[13:27] Dialaride service is available Monday through Friday from 8am to 8pm

[13:31] and Saturday and Sunday from 8am to 5pm.

[13:34] Dialaride currently operates seven vehicles,

[13:37] four of which are wheelchair accessible,

[13:39] and can accommodate mobility devices such as a folding walker or cane.

[13:46] The City of Serritos Dilerite Service transport city approved eligible residents throughout the community,

[13:52] based on a three-tiered system, as shown in the map before you.

[13:56] Interior 1, Dilerite vehicles can travel to any destination within the city's boundaries,

[14:01] including the city of Artisha, and designated portions of the city of La Palma,

[14:06] for a flat rate of $1 each way.

[14:07] Tier II only services medical facilities or hospitals within a three-mile radius of Tier I boundaries for a rate of $5 each way.

[14:18] This area is bordered by Florence Avenue to the north, Santa Gertruides and Stanton Avenue to the east,

[14:25] Bardlow and Bull Road to the south, and Paramount Boulevard to the west.

[14:29] Within the Tier III service area, the Dalarite Service only provides transportation to four city-approved medical facilities and hospitals.

[14:37] for $7 each way. These approved destinations include Memorial Care Long Beach,

[14:43] formerly the Long Beach Memorial Hospital,

[14:46] to bore Rubin VA Medical Center, formerly the Veterans Hospital of Long Beach,

[14:51] Talbert Medical Group, and UCI Health Center, Las Alamedos,

[14:55] formerly the Las Alamedos Medical Center.

[15:00] As mentioned previously, the dialaride service is an eligibility and reservation-based transportation service, available to ceritos residents, who are 55 years of age or older, or to individuals who qualify under the program's disability criteria.

[15:15] To determine program eligibility, interested participants must complete and submit a dialaride application and waiver form.

[15:23] The application is available via the city's website at www.serratals.gov-dialaride, or may be obtained in person at Serratals City Hall, located at 1-8-1-2-5, Bloomfield Avenue, Serratals California, 9-0703.

[15:42] The purpose of the registration process is to ensure passenger safety through self-decloration of accessibility needs and emergency contact information.

[15:52] On the screen is a dialerite application and waiver form.

[15:56] Upon receipt of an application, each application is reviewed to verify

[16:00] the rate of residency, age, and or disability status.

[16:05] Upon approval, participants are notified by mail of their participation in the dialerite program

[16:10] and may immediately begin utilizing the dialerite service.

[16:16] Participants may schedule trips using any of the three reservation options.

[16:20] By calling the dialerite, direct line at 562-402-7433,

[16:27] online via the 3DOS website at www.cerados.gov-slash-dialerite,

[16:33] or via the 3DOS dialerite app, which is available for download in the Apple and Google Play Store.

[16:39] As a registered participant of the dialerite program, participants are required to follow dialerite policy and procedures,

[16:46] including but not limited to reservations, no shows and cancellations, passenger conduct, personal care assistance and companions, and online app reservations and payment options.

[17:01] Reservations may be made 48 hours or two days in advance of the requested appointment.

[17:07] Requests for same day service are only accepted on weekdays on a first come for a serve basis and based on vehicle availability.

[17:14] When making a reservation, it's important that the participant have the following information.

[17:20] The complete address of the writer's pick-up location and desire time of pick-up,

[17:24] the complete address of the writer's destination, and desire time of arrival to that destination.

[17:30] The writer's desired return trip reservation time, use of a wheelchair or any other mobility device,

[17:37] and if traveling with a personal care assistant, caregiver, or companion.

[17:40] It is important to note that while reservations may be scheduled at any time, a maximum of two recurring reservations

[17:48] are allowed per month per passenger in an effort to make vehicles available to as many participants as possible.

[17:58] Should a trip no longer be needed, it is encouraged that the passenger cancel at least 24 hours in advance,

[18:03] to allow for trips to be made available to other dialarite participants.

[18:08] All trip cancellations must be submitted no later than two hours before the scheduled pick-up time.

[18:16] Personal care assistance and companions are permitted to accompany a dialarite passenger on their trip.

[18:22] Personal care assistance or individuals designated or employed by the dialarite participant

[18:27] to specifically provide care and assistance to the writer while traveling.

[18:31] A companion is an individual who travels with the writer for company or general support.

[18:38] Both personal care assistance and companions must board and disembark the vehicle at the same time,

[18:45] at the same origin and destination locations, and at the same exact time as the registered dialarite participant.

[18:52] As drivers are limited in their capacity to provide passenger support beyond driving services,

[18:57] It has recommended that dial-right passengers who need additional assistance, bring a personal care assistant or caregiver on their trip.

[19:08] Starting July 1st, 2026, the city introduced several service enhancement enhancements to the dial-right program.

[19:15] In addition to telephone reservations, passengers now have access to reservation and payment options through a Sereto's dial-right app and online portal via the city's dial-right website www.

[19:27] www.3dos.gov-dialaride.

[19:32] To make reservations via the 3dosdialaride app, first download the app in the Apple or Google

[19:37] Play Store.

[19:39] Next, log in by entering your mobile number and verification code sent via text message.

[19:45] Once you are logged into the app, you can now begin to book your trip by setting your pick-up

[19:49] and drop off locations, dates and times of pick-up as well.

[19:53] This is where you will also include whether or not you will be traveling with a personal care

[19:57] assistant, or companion, or both, and if you will be utilizing a wheelchair or mobility

[20:02] device. You will not be charged a fair at the time of booking, in the event that this trip

[20:07] will need to be canceled. When you have finished customizing or finalizing all your trip details,

[20:14] you can track your ride and receive notifications when your vehicle arrives. Similar capabilities

[20:19] or available in the web portal via the city's website at www.serritos.gov-dialarite.

[20:29] The city's dialarite service is funded by a way of the city's restricted Proposition A and C local return funds.

[20:35] Generated through county initiated, voter approved, half-sense sales tax measures.

[20:41] Proposition A and C funds are provided to the city of Serritos by the state of California by way of L.A. County Metro on an annual basis.

[20:49] and are restricted for transportation purposes only.

[20:53] Currently, the city receives approximately 2 million annually in Proposition ANC funding.

[20:58] The dialerite program is wholly funded by the city's annual Proposition ANC allocation,

[21:03] without the need to utilize or supplement from the city's general fund.

[21:09] In conclusion, the city of Cerritos dialerite program provides eligible seniors and individuals with disabilities,

[21:15] with safe, affordable, and reliable shared transportation.

[21:19] throughout the community and to designated regional destinations, helping residents

[21:24] maintain independence and access essential services.

[21:28] The City continues to administer the dialerite program with operational efficiency

[21:32] and enhanced rider convenience, meeting the mobility needs of the Serritos community.

[21:39] For additional information on the City's dialerite program, please visit the City's website at www.serritos.gov-dialerite.

[21:48] City staff is also available to provide assistance and can be contacted by calling the

[21:53] Serritos Transit Line at 562-916-1202 or in-person at Serritos City Hall located at

[22:01] 1-8-125-Luvield Avenue, Serritos California-90703.

[22:09] At this time, staff recommends that the Senior Services Commission review and discuss the

[22:13] information presented, receive any public comments, and formally receive and file the report.

[22:20] Before I conclude this presentation, I would just like to note that next Thursday, August 27,

[22:25] 1226, staff will be available at the Senior Center for a workshop on the dialarite program.

[22:31] The workshop will be held at the Pepper Tree East Room at 10 a.m. and is open to

[22:36] the Rachel's Residence and anyone who might be interested in learning more about the dialarite program.

[22:40] Thank you for your attention to this presentation.

[22:43] At this time, myself and director

[22:45] of Community Development Sabrina Chan

[22:48] is available to answer any questions

[22:49] the commissioners may have.

[22:53] Thank you so much from that, Miss Chan

[22:55] and Maryel.

[22:56] Thank you so much for the presentation

[22:57] about the city of Serritos,

[22:59] Dilerides of his program.

[23:01] Do we have any questions from the commission

[23:03] and I would like us to begin

[23:06] maybe from one side.

[23:07] How about we go to the vice chair

[23:09] then we'll go this way and then again this way and that way. So I think that works.

[23:13] I have a question. You may have recovered it but how do we pay for a ride?

[23:21] Can you use cash at the time or can you pre-pay with an app or how?

[23:28] So thank you for your question. Vice Chair Dawson. At this time because we do now have the app.

[23:34] there are no options to pay via the app.

[23:38] You can also still pay on board the vehicle

[23:41] with a cash payment or credit card options.

[23:44] But with the app, there is more availability

[23:47] and flexibility for payment options.

[23:50] So with the app, there is a way to charge it

[23:52] with the credit card.

[23:53] Correct.

[23:54] And you will not be charged until the booking is complete.

[23:57] So it will just stay there until the booking is complete.

[23:59] Thank you.

[24:03] Thank you, guys, are those a good question?

[24:07] Let me go this way.

[24:11] Okay. Thank you for the presentation. I have two questions. Easy questions for you actually.

[24:16] For the personal care assistant and the companions, is there a limit of how many can go with the a writer?

[24:23] So there is a limit of one personal care assistant assistant and one companion.

[24:28] So a writer can have both at the same time. Oh, they're okay. Second question is I am excited to see that they have this new system where you can

[24:38] down on the app and track your right or order your right.

[24:44] But just curious, how many have started using this?

[24:48] Are our seniors good, technically, in using the text?

[24:53] I believe it's a mix of both.

[24:56] We've received feedback from our contractor

[24:57] that many have been using the app quite successfully.

[25:01] Many seniors do still prefer calling in person,

[25:04] especially those that have been in the program for a long time.

[25:07] So it's a mix of both, and we understand it's an adjustment period at this time, and we hope that more people will be

[25:14] A custom to the app as we continue to move forward with the program or with the software. I see. Thank you.

[25:24] Well, thank you, Ms. Andrew Lee this.

[25:28] And, and jealous. Sorry about that. Yeah, it's a pretty thorough presentation. I do have a few questions.

[25:35] I'll start with a suggestion on page four where you have the map.

[25:42] You said it's that the tier one is Serenio Sartigia and portions of Buena Park.

[25:51] I'm sorry La Palma.

[25:53] I think we can add to it also Santa Fe Springs Buena Park and Lakewood.

[25:57] I mean, I looked at the map and there's portions of those cities as well, so I think we can add that to the

[26:04] advertisement and it will still be truth and advertising. I want to ask when an applicant submits

[26:11] an application, that's paper, right? They can't apply online, right?

[26:19] Yes, that is correct. We still have the application on paper. The application is available online

[26:24] to print and sign, you know, automatically. You can't electronically apply, if it's not yet. Correct.

[26:31] And the notification is by mail, they cannot get a taxes.

[26:37] So even if they are accepted into the program,

[26:41] they have to wait a day to receive a day or two to receive,

[26:45] to see that they've been accepted, right?

[26:48] Yeah, there's a delay.

[26:49] Thank you, Commissioner Barlow, for that question.

[26:52] In the event that a senior does need to be enrolled in the program quickly,

[26:57] please call staff and we can expedite review.

[26:59] we can submit an email to staff and will email our approvals typically if someone applies

[27:06] during the week all approvals so long as they're Serator's resident and meet the qualifications

[27:10] they will be approved by that by the end of the week by Friday and that's when we send out

[27:14] all the notifications and we notify our contractor to input everyone into this system. But if there is

[27:20] a passenger that you know they need to take a trip quickly we're happy to work with them to expedite

[27:24] review and get them enrolled sooner. Okay, so you're saying that if someone applies on Monday,

[27:31] or Thursday, they will get the approval on Friday and then probably see the letter on Saturday on

[27:36] Monday. Correct. Okay, so it may take up to a week if they apply money. So basically,

[27:41] don't apply Monday, apply Thursdays, right? Whenever is convenient for the applicant and

[27:47] but if you do need an approval sooner, we're happy to work with the individuals accordingly.

[27:53] Okay, and I want to ask, what are the hours of operation can customers get the dollar

[28:01] right 24-7?

[28:03] So service hours are Monday to Friday, 8 AM to 8 PM and then on the weekend Saturday

[28:08] Sunday, 8 AM to 5 PM.

[28:10] If they do need to call for a reservation or make a reservation through the app, they can do so

[28:15] 24 hours.

[28:16] they would just leave a voicemail on the phone lines or reserve it via the app and it'll

[28:22] be confirmed if they are calling online or calling in person, excuse me, they can confirm

[28:29] that reservation can be confirmed the following day by the dispatcher when they begin the service

[28:35] operation. So the trip has to end by 8pm or on weekdays, not begin at 8pm, right? 8am to 8pm

[28:43] So what can they be picked up at 8pm and arrive at their destination at 815? Probably not, right?

[28:50] No.

[28:51] They have to arrive by 8.

[28:54] So my next question is, why do we require the applicants to,

[28:59] or when we order to give both time of arrival and time of pickup?

[29:06] It's like, shouldn't we give just, shouldn't one be sufficient?

[29:12] So, the Deloride Service is a shared drive service, so it helps the dispatchers plan their trips accordingly.

[29:20] So, if a rider needs to be at an appointment at 10 o'clock, we just need to, the dispatchers, it would be best for the dispatchers to know that,

[29:29] so that they can plan for their drivers to be at the location, at a certain time, and the rider can be at the desired destination and appointment on time as well.

[29:39] Okay, so if they if they have an appointment at 10 o'clock and they think it's only a 15 minute 15-minute ride, but it

[29:47] Maybe longer because it's shared we will they be notified via the app or via phone that they need to be ready before that because the trip will take longer than they had expected

[30:00] That's a great question. And we kind of work with seniors to help them navigate this program. We let them know to factor in buffers of this. For themselves, this is a public service. So, you know, you still have to factor in all the limitations. So, typically, the dialaride program has always offered a pick-up. So, let us know what time to pick up and what time to pick up or return.

[30:23] Recently, with our new provider, one of the new options that we're debuting, and it's, unfortunately, it's only available by telephone is if you need a arrive by time.

[30:37] So if you're able to, if there's a time you need to arrive by your doctor's office at 10pm, if you're calling, you're able to request to arrive by a certain time.

[30:45] Right now, the technology and the app hasn't been set up yet to, for that specific configuration,

[30:51] but it is a new configuration where once seniors call, hey, I actually need to arrive

[30:54] at the doctors by 10, then dispatchers will work backwards to create identified that time

[31:00] for pickup.

[31:02] Who's app is it, is it our app or the vendor's app?

[31:07] It is the vendor's app of the city, it serves the city's dollar-wide program.

[31:12] I understand, because if there's something lacking in the app,

[31:17] if it's IT, they can tell them tomorrow to make the adjustment.

[31:23] If it's the vendor's app, it is the vendors.

[31:25] It is a subcontractor app.

[31:28] So there's limitations to the app, currently how it's designed.

[31:32] Right, right.

[31:32] But we can ask them to.

[31:33] They are working on that.

[31:37] Also wanted to know, in the report,

[31:40] I thought I saw somewhere that the app allows you to track to see where your vehicle is before before it arrives

[31:46] So you can see that it's on its way. Is that correct? Did I really correctly?

[31:51] That is correct. Okay. Okay, very good. So so is that design that unless and less you are

[31:59] Unless you're waiting for a car you don't sit there and track if you have the app you can track right

[32:05] It's only if you're a waiting right for a car

[32:08] And you said that customers are limited to two trips per month and that's it?

[32:16] Two recurring trips per month.

[32:18] Recurring trips.

[32:20] And then as many non-recurring as the no limitation on non-recurring.

[32:26] Okay.

[32:26] So I guess well that obviously brings up the question.

[32:30] So do you keep track of all the trips?

[32:32] So you can see you can figure out,

[32:35] Hey, you got some recurring trips.

[32:37] If you go to the same place, it's like, what do you call a recurrent trait?

[32:42] If you go to the same destination or is it, you go the same destination every Tuesday.

[32:48] Thank you, Mr. Barlie. That's a great question.

[32:50] For recurring trips, those are what we call standing trips.

[32:53] So if a senior knows twice a month, they go to the doctor.

[32:57] The same doctor, the same time, that's what we call recurring trips.

[33:00] So then maybe every 10th of the month, they're going to the doctor at 9 a.m.

[33:04] and then every 21st of the month, they're going to doctor at 10AM. So you'd set those two dates,

[33:09] and then those two trips are booked for that senior each month. That's what we consider

[33:16] are recurring trips. So the writer has to request for those trips. So maybe if I'm just saying

[33:23] currently, a recurring trip is one that is set up months and advance, whereas a non-recurring trip

[33:29] can be set up only only two days in advance, because that's the definition.

[33:33] the recurring trip is in a month. If there's two trips that you're consistently taking every

[33:38] every month at the same date on the same time, you can set it up to have those recurring trips.

[33:44] You do need to call in to set up those trips. But then you're correct every other trip is up to

[33:49] 48 hours in advance. Right. Okay. So recurring trip you set it up once and until you stop until you

[33:55] you don't have to repeatedly reserve them, okay? And I'm almost done with all my questions.

[34:04] How many cars do we have that perform the dollar right?

[34:09] So, we currently have operate seven vehicles. Four of those are real-characters,

[34:14] okay? And do we have seven drivers for the seven vehicles?

[34:20] Thank you, Commissioner Barley V. So, our private contractor envy transit handles the drivers and

[34:26] the scheduling of drivers. So really, that depends on the number of trips they're scheduled.

[34:31] If there are enough trips to have all vehicles in deployment, then there will be seven vehicles,

[34:36] you know, servicing the community. It really depends on the number of trips being booked

[34:41] and the number of drivers needed. So we can accommodate up to seven multiple vehicles, right,

[34:47] although we do, we can consolidate, right, we can consolidate, but we can do up to seven.

[34:53] Correct. Okay. Thank you. That's all my questions.

[34:58] Thank you. Commissioner. Yeah, thanks Maria.

[35:02] For giving a nice and extensive information about the dialed item. It's very good for the local

[35:11] serious citizen in the area specified. But my question is, in case someone has to go to UCI

[35:19] or somewhere else, say to UCLA, what is the provision dialet right

[35:26] have under that circumstances?

[35:29] Thank you, Commissioner Singh, so I think your question is if they need to go to a destination

[35:33] outside of a location that's approved. And we get this request from seniors all the time,

[35:39] wishing they could go to different places. And unfortunately, just due to the limitations,

[35:43] we have probably over 2,000 seniors enrolled. We have only seven vehicles,

[35:49] and all, every, you know, so many passengers have various needs, and so we do need to limit

[35:55] our scope of service to, to locations where we can equitably provide service to all our seniors.

[36:04] And so, for example, if we start providing service to LAX, then that time it takes to take

[36:10] someone to the airport and back. You're taking away trips for seniors who need to go with a doctor,

[36:14] locally, et cetera. So at this time, and also due to limited funding, that's available.

[36:18] The service is maintained as approved by the City Council within our tier 1, 2, and 3.

[36:25] We always have a list of recommendations from seniors of where they would like to go.

[36:32] And at the time, in the future, there is opportunity to do a study on future locations to include,

[36:41] which would have to come at a cost to the city, you know, the cost to transport them further.

[36:46] That is always an option, but at this time,

[36:48] to be just the limited funding availability,

[36:51] the number of users we have,

[36:53] and the best way to equate to provide

[36:55] our transportation services to seniors

[36:57] and persons with disabilities,

[37:00] that we are limited to, for the dollar program,

[37:02] to only access these locations.

[37:05] So it means it's not possible to go to those places.

[37:09] Especially the hospitals.

[37:11] I'm not talking about any other thing.

[37:13] You know, just the hospitals,

[37:14] you know in case someone has to go to UCI. Correct. So there is none, nobody to take them to UCI,

[37:22] you know, so and UCI is just nearby, you know, so what is the provision there?

[37:27] Sure. Thank you. So there are four hospitals in tier three so that we do go to the UCI health

[37:33] health, campus in Los Eliminos. So that is a tier three location and there's four other hospitals

[37:39] outside and we also have La Palma Intercontinental Hospital. The hospitals within Tier 1 and 2,

[37:46] we can provide service to. So we often recommend to our seniors if they depend on the

[37:50] dollar rights service to perhaps identify hospitals or medical centers with that travel within

[37:55] Tier 1 and 2 where we can provide service to. Thank you. You're welcome. Commissioner,

[38:03] you had another question. So we have more questions. So on Tier 3, we have four hospitals. Those

[38:10] by our residents to demand or was it the one that the service company chose?

[38:18] Thank you commissioner Chen. These hosts of the dollar item are the city's dollar

[38:23] program has been in service for quite some time, for a very long time now, and at the

[38:28] programs inception, these tiers and the service areas were determined by the city council.

[38:34] So study was done to determine where our residents go to and these four hospitals and

[38:40] three were identified, and this was approved by the City Council in terms of the hospitals that we serve in Tier 3.

[38:50] Any other questions, Commissioner? Okay. I was going to save my comments for the end, but I think I'm going to

[38:56] say it right now about dialogue, right? So I don't have any questions because I kind of

[39:02] all my comments and my answers are actually coming from my dad who uses this very regularly. So he's filled

[39:09] me in with everything that's going on in your presentation. He probably gave me the same presentation,

[39:14] I think. So what did it give you? Just a few words of encouragement and to let you guys know

[39:20] that this program is working really well. We've, he, not him, but his dad used to use this years ago

[39:27] when it was, you know, new at that time. But we see the difference right now. So these are the

[39:34] That came from my dad and he said the vehicles were very well maintained and now we are using a third party

[39:41] And we just changed the vendor with the vehicles were very well maintained

[39:45] Courtsious drivers and staff was very courteous

[39:49] It's very affordable the application. So my father-in-law is

[39:55] over 75. I think he's 77 now and he is one of those people who's very technologically very savvy

[40:04] But he really enjoyed the app.

[40:07] He did have some comments which I think he did call the city and let them know, you know,

[40:11] his, what he had in mind, but very easy to use, very easy to set the appointments.

[40:18] He did tell me there were plenty of slots available for him to make these appointments.

[40:22] And he mainly uses it for his doctor's appointments.

[40:26] He was able to get five appointments.

[40:28] He does not use them, you know, it's not recurring.

[40:31] these are just appointments that he has to, whatever issues he's having, he's trying to get these

[40:37] appointments and take care of his health because he doesn't drive anymore. But he was able to get

[40:42] these slots very easily, very well. The dispatcher, apparently there was a time one time when he

[40:50] had to call and confirm the time because he was going to share it with another friend of his and

[40:56] they wanted to make sure that they were going to reach in time. So the dispatcher was very

[41:00] years as well and they planned it in such a way that they could both get their appointments done.

[41:05] And the reason they won those appointments, the return appointments need to be booked is so that

[41:10] the the company can plan out the drivers on the on the route. I'm assuming they plan the

[41:16] route according to the distance and everything. So I think overall it was a very good experience for

[41:23] him. So I just wanted to say thank you for doing this. Thank you for introducing the application

[41:28] because we think the young people are into applications and we want to use the phone, but know the seniors or the super seniors, like my father, they are really into it.

[41:38] They're really, and they are technologically very savvy. All they need to do is sometimes they need to be taught.

[41:43] Okay, well, you know, you don't do this, but do this, and it works better. So I think that's excellent.

[41:49] And he's even ready to volunteer and talk about the program to other seniors. So just wanted to let you know that.

[41:55] but thank you for that presentation.

[41:57] It was wonderful.

[41:59] Moving on to the next,

[42:01] well, if there are any public comments on this item,

[42:04] I'd like to open it up now.

[42:07] Okay, we have one speaker.

[42:11] Go ahead.

[42:12] Thank you for letting me speak again.

[42:16] I'm here for my dad who's 85.

[42:19] And I wish that

[42:24] he could use the apps like your dad.

[42:28] But maybe that's the difference in the 10 years and so I would encourage you guys to remember that your customer base is only getting older

[42:39] And that means they're going to struggle with not being able to use the apps and so I would say

[42:46] He loves using the phone and he will call and he can do that and he set up a couple rides and everything else that you said 100%

[42:56] I did want to make a point about the return time.

[43:00] The reason it's important, at least for my dad,

[43:03] is because he just recently lost his ability to drive.

[43:08] He'll tell you, he has the ability, but the state took it

[43:11] from him, but I'm like, no, it was a good thing.

[43:14] It was time.

[43:15] And he likes to go to the post office.

[43:18] Well, it's not a long trip.

[43:20] So he likes to tell them, can you pick me up and take me at this time?

[43:24] And then he knows he's going to be there at least a half hour to an hour, but he isn't mine because that's his independence.

[43:31] And so that's hugely important for our seniors, is for them to still have some dignity and to still have a sense of independence.

[43:41] And so I would just appreciate that you guys continue to use the app because it's good for me, I can see what's going on and I can help you make it if something's wrong with his phone.

[43:52] But for him and for the others, it's the dignity of being able to make your own appointments.

[43:59] And so I think the service is phenomenal.

[44:01] And I hope that the city keeps funding it.

[44:05] Because our seniors need this program.

[44:08] Thank you.

[44:09] Thank you so much on that.

[44:12] Are there any other speakers for tonight?

[44:14] Okay.

[44:15] Seeing none, I will close the public comment.

[44:24] And are there any other comments from the commission on this report?

[44:28] If there are none, I'd like to move to if we can have a motion to receive and file this report.

[44:35] I move.

[44:36] Second.

[44:37] Thank you.

[44:39] And if we can please activate the electronic voting.

[44:51] And the motion passes on a vote of 5 to 0.

[44:56] Thank you so much on that.

[44:57] I'm moving on to the next item, 7B.

[45:00] Ms. Costano, do we have report on this item?

[45:03] Thank you, Chairperson Bought.

[45:04] Item 7B is review and consideration of an informational review of the 2026 Grandparents Day and Spice Programs held at the Serritos Senior Center at Pat Nixon Park.

[45:15] The report will be presented by community services supervisor Jesse Zavala.

[45:19] Mr. Zavala?

[45:21] Thank you, Ms. Costano.

[45:23] Good evening, Chairperson Bought.

[45:25] members of the Commission is my pleasure to present on item 7B and an informational review of

[45:30] the 2020 Six Grandparents Day and Spice Programs at the Serito Senior Center.

[45:38] With school

[45:39] out, grandparents have the opportunity to spend some quality time with their grandchildren

[45:42] in a fun and welcoming environment. On Friday, July 17th, the center hosted its sold-out annual

[45:49] grandparents-day event, featuring the heartwarming animated film Zutopia 2.

[45:56] The activities were geared towards children aged 2 to 12.

[45:59] Many of the children who attended have been attending this annual event for several years

[46:04] and continue to participate because they enjoy the time spent with their grandparents.

[46:08] This year, we hosted 45 grandchildren and 55 grandparents.

[46:14] This special day is the only time each year that seniors are invited to bring their grandchildren

[46:18] to experience the Senior Center alongside them.

[46:21] The Cvent was filled with fun and excitement

[46:23] for participants of all ages,

[46:26] families enjoyed a variety of interactive games,

[46:29] and creative crafts including animal print,

[46:31] painting, colorful sand art, and a themed obstacle course.

[46:35] The activities encouraged grandparents and grandchildren

[46:37] to create lasting memories while spending quality time together

[46:40] in the welcoming environment.

[46:43] A delicious lunch and dessert were provided

[46:45] adding to the festive atmosphere.

[46:47] As a keepsake, both grant parents and grandchildren received a printed photo for a special day together.

[46:55] This event remains a popular one, reinforced me, reinforcing the center's mission to foster active aging family connections and community engagement.

[47:08] Seniors personally involved in children's enrichment, also known as Spice, is a partnership between Carver Academy Elementary School and 3EO Senior Center.

[47:17] This program helps foster positive attitude toward seniors and encourages interactions between seniors and youth.

[47:24] The Serito Senior Center in Carver Academy Elementary School Partners for the school year to provide children of Carver Academy opportunities to interact with the city's diverse senior population.

[47:35] The partnership with Carver Academy for the 2025-2026 school year was a great success, a total

[47:43] of 460 students participated from grades TK to 6th grade, 45 senior volunteers assisted in

[47:51] monthly programs, and end of the year PIMP out picnic and softball game.

[47:58] This year, students

[47:58] had the opportunity to provide a great level of appropriate California standard based lessons

[48:03] with dedicated Serito Senior Volunteers. The lesson seek to expose students to the older population

[48:10] to dispel age-related myths for both children and the seniors. Featured here are photos from

[48:16] a few of the activities and the theme for each activity. TK also knows transitional

[48:22] kindergarten students join senior volunteers who read a fish out of water by Dr. Seuss.

[48:28] Then seniors help the students create their own fish out of water.

[48:32] In reading across the generations,

[48:34] couldn't the grounders join senior volunteers

[48:36] to read the Magic Hat by Mem Fox.

[48:39] Then seniors helped the students

[48:40] create their own Magic Hat.

[48:44] For second grade, students from Carver Academy

[48:47] interviewed seniors to learn how

[48:49] life has changed since the seniors were children.

[48:52] Seniors bring pictures and

[48:53] memorabilia to provide a better understanding

[48:55] of the changes they have experienced.

[49:00] During the eyes of the surrounding

[49:02] in the Insectivity, fourth graders learned about the surrounding Indians and created clay,

[49:06] coil, pie, artifacts, with help from senior volunteers.

[49:11] Fifth graders participated in balancing their diet, where a focus was to maintain a healthy

[49:15] lifestyle through balanced nutrition and physical activity.

[49:19] At the mental challenge, sixth graders and seniors teamed up for a fun and enriching

[49:24] trivia game that bridges generations and fosters intergenerational connection.

[49:29] The last activity of the year was a baseball game between the existing sixth grade and the senior sophomore team.

[49:37] This year was the first year at the students beat the seniors.

[49:41] The kids were prepared for us and this year was they did not want to lose.

[49:48] Here's a few more photos of the activities that were occurring during the last few weeks.

[49:55] Our PINPELL program is, I'm sorry, let me go back, our PINPELL program is one of our free

[50:01] activities for third graders and our senior volunteers. The program begins in January and seniors,

[50:07] students and three letters to each other over a four-month span. The students learn how to write

[50:13] letters and benefit from the practice of corresponding what their PINPELL's. The letter seniors

[50:18] and kids receive are priceless. At the end of the letter writing period the student and senior's

[50:23] opportunity to meet at the annual Pimpile picnic. This year it was a space theme picnic.

[50:30] Activities included bingo, dancing, dancing lines and lunch. Each Pimpile receive a printed photo

[50:38] and framed to remember their Pimpile for the school year.

[50:43] On average 55 students attend each

[50:45] activity, therefore the program would simply not be possible without the dedication of our senior volunteers.

[50:53] The center is always in need of more volunteers. If you're interested, feel free to reach out to the

[50:58] front desk at the Serito Senior Center. This year we have 45 volunteers and 10 activities.

[51:07] The 2026-2027 school year will start very soon and we are recruiting senior volunteers for all of

[51:13] our spice activities. If you know someone who is 50 or older and like to add some spice to their life,

[51:19] Please contact the Serial Senior Center at 566-916-855-0.

[51:27] This concludes my report and I will be happy to answer any questions.

[51:31] Thank you.

[51:35] Thank you so much for that report, Mrs. Ivana.

[51:37] Do we have any questions from the commission and we'll go in the same route vice chair?

[51:44] Excellent report, but I have no question. Thank you.

[51:50] Well, I personally was volunteering and volunteered in two or three of the events. And I really

[51:57] truly enjoyed it. So I'm going to sign up next year. Thank you.

[52:06] Thank you. Thank you for their

[52:07] performances, Vala. I want to ask on the grandparents they event. Is it limited to just grandparents

[52:15] and grandchildren? Or is the middle generation also invited? I'm thinking specifically for transportation.

[52:21] Obviously, the grandchildren cannot drive and sometimes they can get the grandparents.

[52:29] Thank you for the question.

[52:30] Typically, we directed towards grandparents and grandchildren.

[52:36] If there was a special circumstance for somebody to have a grandparents or they needed some special accommodations,

[52:42] of course they can come to the front desk and we would be happy to discuss that with them.

[52:46] The program itself is so popular that every year it does fill up and we even have a wait list.

[52:52] So fortunately for us, we have such a high demand that we're never in need of extra people.

[52:59] But again, if there's some kind of other circumstance, but we do geared towards grandparents and grandchildren and it does fill up each time with just those.

[53:10] Thank you for that, Commissioner.

[53:14] Yes, I'm very delighted to know about all these programs.

[53:18] I was not aware at all, you know, so that's good to know.

[53:22] And I'm going

[53:26] to thank you so much on that again.

[53:29] And I'd like to open up for public comments on this item.

[53:36] Seeing none, I'll now close the public comment period.

[53:39] I don't have any questions on this, so thank you so much for the presentation.

[53:42] It was wonderful.

[53:47] Okay, and if we don't have any questions,

[53:50] may I request for a motion to receive and file this report?

[53:56] Motion to receive and file.

[54:02] Thank you, and if we can activate the electronic voting.

[54:13] And the motion passes on a photo of 5 to 0.

[54:17] Thank you. The next item is 7C.

[54:21] Ms. Gostella, do we have a report on this item?

[54:24] Thank you, Chairperson Bot.

[54:25] Item 7C is reviewing consideration of an information report regarding programs and services

[54:31] at the Sereto Senior Center at Pat Nixon Park.

[54:33] The report will be presented by community services supervisor Jesse Zavala.

[54:37] Is there a Vala?

[54:40] Thank you. Chairperson Bot and members of the Commission is my honor to present on item 7C

[54:44] Review and consideration of an informational report regarding programs and services at the

[54:49] Sredo Senior Center at Pat Nixon Park. If I may please direct your attention to the screen.

[54:55] Before we continue, just want to highlight to the community that all programs, workshops and

[54:59] special announcements can be found on our Sredo's lifelong enrichment, digitally and is

[55:05] viewable on your cell phone or computer.

[55:09] I'd like to highlight the following programs.

[55:11] First one being the Garden Club, Health Monthly, this class is a free shopping class and is open to all seniors, whether you're new to gardening or have years of experience, this club will be educational and fun.

[55:25] Sharing gardening cuttings, herbs, fruits, and vegetables is encouraged.

[55:30] The next one will be held on Tuesday, September 15th, from 130 to 230 pm.

[55:37] Next we have yoga with Latha. This begins in September. I'm sorry. The next session will begin in September. We currently have ongoing in August from 8.30 to 9.30 a.m. registration is ongoing for residents, non-resident, may sign up beginning in August 20 and this class is free.

[55:58] Tai Chi has held every Monday and Wednesday from 7.30 to 8.30 a.m., this class is taught by

[56:03] a Serritos College Instructor, a form must be filled out prior to dropping in.

[56:09] Nidine and crocheting will be held on Tuesdays from September 8th through September 29th from 5 to 7 p.m.

[56:15] The cost to join is $36 for the session.

[56:20] We have a wide variety of workshops, however we like to highlight the following.

[56:25] Members of the community who were unable to join us this evening, we would like to invite them to attend a viewing of the Senior Services Commission meeting tomorrow.

[56:33] Wednesday, August 19 from 9 to 10 a.m., we love to have you join us.

[56:40] Learn more about the City's Dow Red program at this informative presentation workshop led by the City's Department of Community Development.

[56:47] This workshop will be held on Thursday, August 27 from 10 to 11 a.m. at the Serial Senior Center.

[56:53] This workshop is free.

[56:55] A new workshop that we have this session is titled Music for Social Entertainment will be held on Tuesday, August 25 from 2 to 3 p.m.

[57:05] Join the representatives from independent to home for social activity, encourages participants to share the different kinds of music each person enjoys.

[57:13] listening to you have various special occasions such as birthdays, weddings, holidays, and holidays.

[57:19] This work shop is also, excuse me, this work shop is also free.

[57:24] The state planning is coming up on Tuesday, September 1st from 10 to 11 am.

[57:29] Come learn how to plan for the future and keep your state secure.

[57:35] We like to remind a community that we host monthly Alzheimer's caregiver support group and grief groups.

[57:40] Alzheimer care groups are held on Fridays from 10 a.m. to 12 a.m. for many, the best source of support is through support groups.

[57:50] Join the facilitator from Alzheimer's Los Angeles to develop new coping strategies and find comfort, strength and hope in a compassionate and safe environment.

[58:00] Grief support groups, join the representative from Independence at Home for a Grief support group, offering guidance, conversation, and community for those experiencing loss.

[58:10] Participants are invited to share, listen, and learn coping strategies, and respectful and caring environment.

[58:18] We have some fun and exciting events coming up.

[58:21] know we like the community to join us and the summer ice cream social let's celebrate the

[58:26] end of the summer with sweet treats and good company join us on Tuesday August 25th from

[58:31] 12 30 to 130 p.m. Paper Shredding and Compose Event will take place on Saturday, September 19th

[58:38] from 8 a.m. to 12 noon at the surreal senior center take care of those unwanted documents and learn

[58:44] more about composting at our community event. Well watch an excursion is coming up on

[58:50] Wednesday, September 23 from 11 am to 5 pm, come and join a day on the water and see

[58:56] some beauty of the ocean. The registration cost is $40 and registration is ongoing.

[59:06] Join us

[59:06] for our senior health and wellness round Friday, October 2 from 8.30 am to noon. This year's theme

[59:12] is active bodies, healthy minds. This celebrates the importance of staying active and formed

[59:17] and connected at every age.

[59:20] Serious residents may enter, beginning at 830am,

[59:23] while non-residents may enter at 9AM.

[59:26] Explore resources for more than 50 vendors

[59:28] offering valuable senior-related information,

[59:31] services, and resources.

[59:33] Attendees can also take advantage of free health screenings.

[59:37] Come learn, connect, and discover ways

[59:39] to support a healthier and more active lifestyle.

[59:43] This concludes my report.

[59:45] I'm just going to see you on our available for any questions.

[59:49] Which is a lot of thank you so much for that report.

[59:51] There was an excellent presentation

[59:53] and making us aware of all these programs.

[59:55] Do we have any questions from the commission?

[59:58] We will start again from...

[1:00:00] Thank you for your report. No questions.

[1:00:09] Question about the papers writing. So, basically it will be at the parking lot. So, people just drive up.

[1:00:17] So, just drive up and give the boxes and that's it. Because I've attended one of those papers writing. It was really easy.

[1:00:24] So, I don't know how ours is going to be like.

[1:00:26] Definitely. Thank you for the question.

[1:00:28] Um, probably very similar to your previous experience, um, it will be a drive through, um,

[1:00:33] opportunity. So we have two lines. One if you're just interested in receiving some compass

[1:00:37] or dropping off some paper to be shredded, or we also have a line if you're interested in both.

[1:00:44] Um, but it is a, it is a drive through, um, process. So you don't have to get out of your vehicle.

[1:00:48] Okay. Thank you. Commissioner, uh, Barlie, thank you. On a similar note on the same, uh,

[1:00:57] event that is I assume there's a limit, you don't want people to call a trailer full of paper.

[1:01:05] Definitely. So, um, well as far as the, um, the paper, yeah, what if you have, um, two, like kind of

[1:01:12] box size, um, finger boxes, and your boxes, there we go. That's what we like to limit to just so we have

[1:01:19] enough for entire community of the shred and for the compost, uh, 235 gallon rigid containers,

[1:01:24] something like a hold of the heart material, the heart compass.

[1:01:29] And I assume you also want no paper clips or staples, right?

[1:01:36] I believe I'm the shredding.

[1:01:38] It will shred up the staples along with paper clips.

[1:01:44] Thank you on that.

[1:01:45] And Commissioner Singh?

[1:01:47] Thank you for the report. No question.

[1:01:51] I have a quick question.

[1:01:52] Like I said, excellent.

[1:01:54] You covered everything from wheel watching to

[1:01:56] anything for the will watching and is it going to be a bus and we have a limited is it one bus or like I'm just curious about it.

[1:02:06] Thank you for the question. Yes, we will have one charter size bus that could accommodate up to 54 seniors.

[1:02:13] Perfect. Thank you so much on that. I will open up for public comments on this item now.

[1:02:22] Seeing none, I will close the public comment period.

[1:02:25] If there are, are there any further comments from the commission on this report or do we have a motion to receive and file this report?

[1:02:35] Move to a receive and file.

[1:02:38] Thank you.

[1:02:38] In a second.

[1:02:39] I'll second.

[1:02:41] Thank you.

[1:02:42] Can we activate the electronic voting?

[1:03:02] It might be blank on my side.

[1:03:04] It came up.

[1:03:06] Thank you.

[1:03:16] And the motion passes on a vote of 5 to 0.

[1:03:22] All right.

[1:03:22] Thank you so much on that.

[1:03:24] Moving on to the next item item eight.

[1:03:30] The next item is eight A reports from designated Commission staff, Lee is in Miss

[1:03:36] Gistello.

[1:03:37] Do we have a report on this item?

[1:03:40] Thank you, Chairperson.

[1:03:41] I would like to provide you a couple of updates.

[1:03:44] Staff has received a direction that the Sereto Senior Center hours of Operation are to be

[1:03:49] reduced this fiscal year due to budget constraints.

[1:03:52] staff is working on the process to address the hours and the public we informed in advance

[1:03:56] of any changes in operating hours before it takes effect.

[1:04:01] And the second item I have is, in addition, staff has been directed to change the Senior

[1:04:05] Service Commission meeting schedule to a quarterly basis due to budget constraints.

[1:04:09] The Commission meetings are now at 7 p.m. on the third Tuesday of February, May, August,

[1:04:16] and November here in this council chamber.

[1:04:19] Thank you.

[1:04:27] All right.

[1:04:27] And moving on to the next item, the next item is

[1:04:30] A, B reports from senior services commission members.

[1:04:34] And I will start from a vice chair, Mr. Dawson.

[1:04:40] I would just like to relate that.

[1:04:45] I went to the lunch served by the HSA at the Senior Center.

[1:04:52] And it was very, very well done.

[1:04:55] Um, you just wanted to see how it was done, you know, on the senior services commission and, um, the lunch was was very simple paper plates, um, but delicious.

[1:05:08] So I would just like to congratulate you. Of course, um, you need to make a reservation if you intend to go. So make a reservation and it's worth going. That's all.

[1:05:21] Thank you so much on that, Commissioner Chen.

[1:05:27] Well, our city has been quite busy during the summer.

[1:05:30] So since our last meeting, I've attended three of the, we call that the lead seminar.

[1:05:38] Learn, educate, act, and discover.

[1:05:42] And one was that for public works in these community and cultural services.

[1:05:48] and the last one was theater, communication, and marketing, and I wanted to thank the city for

[1:05:55] arranging this to get the residents more involved in educators on how the city work is done

[1:06:02] and I thought it was very educational, very beneficial. So I would encourage residents to sign up

[1:06:08] next year if we are continuing doing this again and with the lead program. Memorial Day, Reath,

[1:06:15] laying, and also the left-freedom ring celebration were all very successful.

[1:06:23] Last one was the Frontier Park picnic shelter, the ribbon cutting.

[1:06:28] We do have a new, nice and clean picnic shelter.

[1:06:31] We were all there, attending the ribbon cutting.

[1:06:36] Taking this time, maybe I can ask a couple of questions, but the staff,

[1:06:40] that end of July, I think around July to 23rd,

[1:06:44] it was like a water damage to the center.

[1:06:46] So the center was closed for a few days.

[1:06:50] Could we have a little, like, what happened?

[1:06:53] And maybe some update on that?

[1:06:55] Thank you for your inquiry and question.

[1:06:59] So at the 3Doceneer Center,

[1:07:01] at the end of July, like you mentioned,

[1:07:03] we did have a fire sprinkler that broke.

[1:07:05] So unfortunately, we did have some water damage.

[1:07:08] staff was really quick and efficient and actually I just want to thank multiple city departments

[1:07:14] including public works that came out very quickly and had they not work so quickly the damage

[1:07:19] could have been definitely much larger. We are still on an ongoing basis with getting that all

[1:07:25] taking care of a lot of the times we've been able to do it after hours so after those first initial days

[1:07:30] where we just needed to clear and dry everything out we've been able to do some of the modifications

[1:07:34] And the repairs that are needed after hours, staff has adjusted their schedules to be able to accommodate that so that we didn't impact the hours of operations for our seniors.

[1:07:44] So we are in the process and we're making some good progress.

[1:07:48] Well, very good.

[1:07:49] Because that was, I think the service disruption was very minimal.

[1:07:53] So the scene is really appreciated.

[1:07:56] Second question is, the service in insurance requirement on the senior organizations.

[1:08:03] do. Can we have an update? I heard that it's going to take effect. They have to have the insurance by

[1:08:10] January 1st and a couple of the senior organizations that I talked to. There's still trying to find the best

[1:08:18] insurance that is always premium possible. Can we have a little update on that please?

[1:08:25] Thank you for your question commissioner. To be in compliance and follow the same

[1:08:32] set of rules and policies that the other facilities adhere to. We are having our senior groups

[1:08:39] be able to provide insurance when they renew for their 2027 applications to become an approved

[1:08:45] group again. Thankfully, our enterprise services manager and the entire department have been

[1:08:51] really diligent about doing some homework and doing some research for the seniors to give them

[1:08:56] some suggestions as to possible ways to go about the process, the manager myself and Cynthia

[1:09:06] Fielo, who was a coordinator at the senior center, were able to meet one-on-one with each

[1:09:11] of the groups, whether it's the president and or the treasurer, and to kind of do a one-on-one

[1:09:15] with them, answer their questions, provided them the application, the reason behind the updated

[1:09:21] process, originally it was a due date of earlier, but we wanted to meet with them, and this

[1:09:26] not supposed to be a scary theme for them. We are accessible to them, the manager and enterprise

[1:09:31] services has given the her contact information. And again, did the leg work to find which

[1:09:37] companies probably work best for these specific items that are needed. Again, we're not endorsing

[1:09:43] any of them. They don't have to go through them. But these ones tend after educating ourselves

[1:09:48] seem to be able to work best for them. But they can go through any avenues they want. We're here

[1:09:53] for any questions they have.

[1:09:55] I think they really appreciated the one on one to make it not so scary, possibly, and be

[1:10:00] accessible and available to them at any given time.

[1:10:04] So far, they've actually been very receptive, and they have built a really good relationship

[1:10:08] with Cynthia, who's the coordinator who oversees the groups and reservations, and so that's

[1:10:15] definitely been an open-minded communication to get the word out.

[1:10:18] Okay.

[1:10:19] Thank you.

[1:10:20] Thank you, Commissioner Bolivie.

[1:10:25] Thank you.

[1:10:26] I just wanted to report that I've been attending a several of the Friday afternoon films, and I'm very impressed with the selection and the breadth of the films.

[1:10:45] So I think they're very good films and they're all relatively recent, so I think I've seen

[1:10:52] these are well served by those Friday weekly Friday films screens.

[1:10:59] Thank you.

[1:11:01] Commissioner, I have attended the last India Independence Day in Articia and there were

[1:11:10] a lot of people and I met a lot of senior citizens and I'm encouraging them to join our

[1:11:18] facilities and in fact you know so I brought one group today so that they can have a

[1:11:25] tour of our facilities and I would like to encourage a lot of senior citizens to our facilities

[1:11:35] because we are providing all different things.

[1:11:41] That's what I have to say.

[1:11:45] Thank you so much.

[1:11:46] I do have some comments of my own.

[1:11:48] I did attend the lead as well.

[1:11:50] Looks like a lot of us did like Commissioner Vice Chair,

[1:11:54] Dustin was there.

[1:11:55] Commissioner Barglevi was there as well.

[1:11:57] And I really think like how Commissioner Chen said

[1:12:01] it was a really well organized event.

[1:12:05] Every session.

[1:12:05] So I would encourage our citizens, we do this next year, you should join this, to at least see how the city works, because they covered everything from the finances, the city operations, the sheriff operation, to the CCPA, and it was really nice, I think.

[1:12:27] So that was definitely an eye opener to see things from up close, see exactly how things work and

[1:12:34] we had a tour of all these places as well. We had a tour of the sheriff station in one of the

[1:12:38] sessions. We had a tour of the CCPA which was just absolutely amazing because I did not know

[1:12:44] that there were so many configurations in that place so it was really lovely. Along with that

[1:12:51] There was a library book sale. Again, the library is, I'm very passionate about it and that's very close to my heart.

[1:13:00] So I wanted to bring this up and the reason you'll hear why I'm bringing this up.

[1:13:04] So the book sale, usually, these book sales are used to book sales, which are donated by our community or they are withdrawn from the library.

[1:13:13] the friends of the Serritos library sells these books and of course that whatever funds they make that goes back to the library for the enrichment programs like the summer reading program and stuff like that.

[1:13:27] More than 50% I would say actually 90% of our volunteers are senior citizens and I realize this time I mean I've been doing this for a while

[1:13:38] But I realize that this time, these are like-minded people coming together.

[1:13:43] It's a community of their own.

[1:13:45] They're so passionate about their books, the conversations you hear from them.

[1:13:50] You are, like if you listen to them speak,

[1:13:53] you are going to learn something from them.

[1:13:55] These are some life lessons you will learn as they speak.

[1:13:58] So it's very important, just like how children are really important.

[1:14:02] So are our seniors.

[1:14:04] It's really important for them to feel involved in this community day.

[1:14:09] It's very important for them to feel independent and have a purpose for something.

[1:14:15] So that was a small community that we got together at the library, and I just gave me a little enlightenment.

[1:14:21] So, you know, to all our senior citizens who are out there helping out.

[1:14:24] So, thank you for doing what you're doing.

[1:14:26] And the whole thing made me realize how important this commission is.

[1:14:31] You know, when the idea came up and I was like, okay, well, yeah, it's a good commission to have.

[1:14:35] But the more I think about it, the more the more things I'm observing, it feels to me that this is such an important commission to have.

[1:14:43] So thank you for allowing us to do what we're doing.

[1:14:46] And thank you to all my commissioners who are making that effort to go out to events like Mr. Dawson and his wife.

[1:14:53] There are an exemplary couple by the way, they go out to, you know, they need to do this.

[1:15:00] What they did to go out and check the lunch for HSA but they did because they wanted to see how it is and how it worked.

[1:15:07] So I appreciate each of you. Thank you for that.

[1:15:12] And very quickly I have another incident I want to share with everyone and this is a very motivating incident.

[1:15:18] I happen to speak to one of our seniors about the knitting program and I casually mentioned that the time doesn't work for me.

[1:15:25] I'd love to learn knitting, never learn to design a child,

[1:15:28] but I'd love to learn, but the time doesn't work for me.

[1:15:32] And the senior told me, she looked at me and she's like,

[1:15:35] you know, how to use YouTube, just go on YouTube.

[1:15:39] And I thought that was very nice

[1:15:41] that she mentioned that to me.

[1:15:43] You know, I loved her enthusiasm and the way she told me

[1:15:46] and I was like, that was, yes, I could do that.

[1:15:49] But I was finding a reason to tell someone that I can't do it

[1:15:54] because but time doesn't work but she made it very simple for me. So you know there's a lot to

[1:16:00] learn from our seniors and as we grow older I see that there's just so much more to learn from them.

[1:16:07] So thank you to all the seniors out there. That's all for my comments. I'd like to remind everyone that

[1:16:14] the city has two upcoming special community events. We did speak about this a little bit but the

[1:16:20] is holding a paper shredding and compost event for the Cerritos residents at the Senior Center at

[1:16:26] Pat Nixon Park from 8am to 12pm on Saturday, September 19th. That's the flyer. If you'd like to see

[1:16:33] that, we have some flyers here. The city is also holding the Senior Health and Wellness Fair,

[1:16:40] the Senior at the Cerritos Senior Center at Pat Nixon Park on Friday, October 2,

[1:16:46] from 8.30 a.m. to 12.00 p.m. for Surydo's residents and 9.00 a.m. to 12.00 p.m. for non-residents.

[1:16:54] This event is open to patrons, 50 years of age and older. And that's the

[1:16:59] flyer for this event. For more information about these community events, please visit

[1:17:05] the city's website as Surydo's.gov.

[1:17:10] And with no other business, I'd like to

[1:17:12] join our tonight's meeting, and I thank each of you for your time and watching us from home.

[1:17:17] Thank you.

Senior Services Commission Special Meeting: August 18, 2026

Transcript