Agenda
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[0:08]
>> Good afternoon, everyone. And welcome to this meeting of workshop meeting of the during
[0:12]
the city Commission this Tuesday, September, the 8th, it's a clerk. Please call the
[0:18]
roll. >> Tempered by smell marker here. Commission mollica you
[0:21]
commissioner compound mice. My Browns here, ma'am party here. Thank you very much. Would you
[0:26]
like to ensure we do this? We doing. >> This is pursuant to written
[0:30]
request by Commissioner Monica. as it relates to trying to improve. External
[0:37]
communications public with snow, kind of what we're doing, what we're up to it,
[0:40]
cetera, et cetera. So I'm gonna turn it over to to introduce. Our director of
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Actually. Thank you as the mayor. However, before dinner, Chief Technology Officer J
[0:52]
Stacy, otherwise known as director of Information. Technology. I will offer a few
[0:56]
words on behalf of the Department of Communications in terms of what is it that we
[1:01]
attempt to execute relative to communication, external outreach? What that looks like
[1:06]
and this is all in response, as you mentioned this, the mayor, a consensus initiated
[1:11]
by Commissioner Judy to offer such a presentation. So as to provide an opportunity for the
[1:18]
commission to outline further underscored expectations regarding external
[1:23]
communication. So the predominance of the presentation will be
[1:25]
facilitated by Chief Technology officer J Stacey. So asked to advise in terms of
[1:30]
capabilities because of sense, the time consensus was offered to have this court shot
[1:35]
meeting. spoken to a couple of you all and the visually about some specific ideas you may
[1:40]
have and quite frankly, the up they will be offering the ceppt to know fairly well
[1:43]
aligns with it. So with that ladies and gentleman, I'll go ahead and proceed with the
[1:49]
first page and the Power point presentation. So if I may, and though please indulge. So the
[1:55]
Department of Communications, small team, big impact consisting of the department
[1:59]
director of communications a crowd, of course. Previously committed leave. And the
[2:05]
reason she isn't here today, so just on offer this brief overview have a public safety
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information. Officer said white public affairs and outreach digital media manager
[2:13]
of digital media coordinator and digital coordinator. Part time. So a total of 5
[2:21]
full-time positions that functions as our Department of communications, much of their
[2:26]
work, of course, allies, but the creative Arts school in some other ancillary
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activities for which they're involved. So several focus of interest marketing media
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relations and executive communications developing proactive communication
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campaigns to promote program services initiatives and accomplishments. Managing
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media relations and responding to increase parents, city officials for media interviews
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and creating talking points, speeches close and meteor a place for the executive
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leadership team and elected officials. Great of services including photography,
[3:00]
videography, graphic design and creation of promotional material City. Why so all
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departments work closely with the Department of Communications to engage that
[3:07]
outreach communication. Occasionally. Believe it or not, we do experience crisis
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communications, establishing protocols for communicating during emergencies and natural
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disasters supporting public safety messaging. Emergency alerts, evacuation
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information, storm updates. Another time sensitive communications. Postmaster
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internal communications coordinating the distribution official city communications
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and supporting employee Programs, policies initiatives. In addition to
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that emergency management systems alert, PBS and Cities radio station maintaining
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utilizing emergency notification channels to provide critical information
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before during and after emergency events. And of course, we have public
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meetings and outreach supporting public meetings, workshops, hearings and
[4:00]
community events developing outreach campaigns, presentations frequently asked
[4:03]
questions and other materials that help residents understand city projects, policies and
[4:09]
decisions. This also involves providing communications support, engage residents and
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encouraging meaningful participation in the city's decision making process. And
[4:20]
of course, this is facilitated feel numerous social media platforms. Interestingly
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enough, ladies and gentleman, the city of Delray Beach has grown to support 15 social
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media platforms, if you will, over 230,000 followers across Facebook. Excuse me,
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information technology. There you have it. think Iran ahead of the presentation phone.
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Please forgive me. So in any event over 230,000 followers across Facebook, Twitter,
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Instagram, YouTube and link them. Promoting city program services, events and
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initiatives providing timely public information and responding to resident
[4:58]
questions and comments. The Journal News letters sitting those updates events, program
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services and important public information to over 41,000 subscribers. Sofia, the social
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media platforms and other mediums. We have the opportunity to secure our
[5:14]
subscribers front. Of course, we are all very pleased with the functionality of my very
[5:19]
beach out. Over 2000 subscribers with dozens of functions, connecting
[5:25]
residents directly to city services, information and resources. The sine of all
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digital and print publications. Graphic design, layout and production of city
[5:38]
publications. Brochures, Flyers reports newsletters, promotional materials, public
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information campaigns and other communications. Atlantic Avenue, MAGA saying. This is,
[5:48]
of course, an external production. But the city of every beach, that's how about
[5:51]
the wreck working relationship with this publication. There's a state of the sitting over
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100,000 readers each month. So it is an excellent opportunity to engage and execute on an
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external basis as well. Digital this place, City billboards, digital messaging
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display throughout the city including city facilities. These pavilions and high
[6:13]
visibility locations along Interstate 95 used promote events programs, public safety
[6:18]
information, city initiatives, important community announcements. Of course, many
[6:25]
cities have taken the approach involving a city pod casts opportunity. So that's
[6:30]
available via Spotify. Apple Music and you, And of course, the city website, Derry, pH
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Florida, dot Gov as well as AI chat bot notice. Piper. Providing access to event
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calendars, press release a city commission Information Department information online
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services public notices projects, initiatives and resources for residents,
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businesses and visitors alike. Providing 24 hour day 7 day a week assistance to residents
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and visitors by helping news this quickly find information navigate city services and
[7:04]
access to frequently asked questions. So the 3rd page of the presentation. Social media
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analytics from October one 2025 through October 31st. 2026. So most recent
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information, 20 million over 20 million impressions over 188,000 followers over 772,000
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views over 29,000 puts over 2000, nearly 3,000 pose the over 170,000 reactions over
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31,000 shares and nearly 16,000 comments. The other various sources for to make
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available. So again. Communications manager, 15 accounts, City, Twitter City,
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Facebook City, Instagram, City newsletters, city, YouTube, Citylink. fire has Facebook
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fire has Instagram has an fire rescue. Fire rescue has Twitter as police department,
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Facebook, Instagram, Twitter, you As well as Cs Facebook and say yes, Instagram, the
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metrics, a pretty comprehensive in terms of outreach and fairly well
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engage communication throughout the community and throughout the public.
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Nevertheless, this information is being made available. So as to convey not only to elected
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officials but the community at large, the level of investment that the city of Derry beaches
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executed in recent years to get to the absolute best place possible. Given the fact that
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technology is evolving on a frequent and consistent basis. Elect analogy of chief
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technology officer chased ace in opportunity. Time like new with respect to existing
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capabilities, followed by an opportunity for the commission to offer additional thoughts n
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consensus to how we should proceed above and beyond what's already being executed
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along your newly found knowledge with respect to current capabilities, this
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safe. If you would, >> Good afternoon. Mayor Commissioners, J Stacey chief
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technology officer. After the commission made the request for us to produce post
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meeting. Recap. Commission meetings, city manager asked me if we have the technology
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that could could help produce the desired content. Short answer is yeah. We've got the
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technology to do this. I believe. We have a comprehensive full cycle
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meeting management system called Legistar. And Legistar as suite of tools with the
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with the following functions. Agenda item creation tracking in approval. Department heads
[9:48]
begin by uploading drafts of agenda items into legistar. They are then automatically
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routed to required reviewers such as purchasing finance or the city attorney's office.
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Once tentatively approved, the system produces the draft agenda the executive
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leadership team meets as a group to go over the agenda. all goes well items, then move
[10:10]
through the system ultimately through the city manager's office and to the city clerk,
[10:15]
make it into the final agenda. Legistar helps with final agenda. Preparation impacted
[10:22]
creation. Since Legistar now holds all of the agenda, memos and backup material. It is
[10:30]
just the clerk's office in producing the final agenda. And the agenda packet. All of
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the information is available to the public on the legistar website prior to a commission
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meeting. And the city clerk's office then sends a link of the final agenda to
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subscribers on their constant contact newsletter. Live meeting management. During the
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meeting. Legistar has tools built in to assist the clerk in managing the meeting and it
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has video streaming capabilities that allows us in it to stream meetings over the
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Internet. We also provide a separate you 2 feet. But that's really just as a backup
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and a more familiar platform for the public. And then post meeting transparency.
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Commission decisions and outcomes are recorded legistar for the public to view and the
[11:26]
system retains the historical record meeting, agendas outcomes and also recorded
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video. Now our deputy city clerk gave a great presentation of the
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public-facing components of Legistar a few weeks ago. But today, all just talk about
[11:41]
what's available. Legistar system post meetings. So this the page I recommend to get an
[11:52]
overall snapshot of the past meeting. You'll see the video recording off to the left. To
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the right. You see the official agenda and that agenda has links to backup
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material for each item and if applicable, whether the item past failed or otherwise. And
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to the lower left, you seen index of all of the discussions. If you click on
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any of those indices, it would take you to that section of the video. This is because the
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city clerk, the court's these times during each meeting and enters those times into the
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legistar system. As you can see, Legistar also has a very mobile phone view of the same
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of the same agenda and content. So what can we do with all this? Short term? As
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I said, the city clerk's office already sent out a newsletter prior to the
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commission meeting with the official agenda to their constant contact subscribers.
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So my suggestion is we start sending out this link to those same subscribers after the
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meeting get all of the information about what transpired at that meeting and
[13:08]
they can click on the individual meeting videos if they need to. What we can take
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it a step further. don't have direct access to legistar source code for the database.
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That's proprietary. But they do expose an interface that allows quarter's. Like
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together hooks into the system and extract data. So as a sample, I wrote a program pull
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a relative relevant information from Legistar and create a more readable
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document. This could be the basis for more traditional newsletter similar to what is
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being sent out by the city of Booker. We can improve the formatting and the content as
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we deem necessary. And for the future. Legistar is adding AI capabilities which will help
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with search features, which I know we've gotten complaints about that. And it will also
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add summaries of agenda items because some agenda items are pages and pages long. So its
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nice to get a great, great summary of it. And I got to see them all of Just last
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week. it looks really, really good. And I think it's going to a big help to our
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community. This some recent of the discussion that happened during the meeting years is
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just of the agenda. >> Of the written agenda, just the pre meeting. It's the PRE
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meeting agenda. >> But I have. I have explored using AI Programmatically when
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I was generating that document, OK to to create a summary of the discussion.
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>> And I was really clear with AI about. Not giving in your opinion, not not not quoting
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anyone, but just give the short description of what was discussed so so these people
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have that information and then they can go to the video to get the actual discussion.
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>> The Kenosha Lincoln ask you questions. So just from a legal standpoint, so didn't. I
[15:11]
know too much, but know. But it is it is listening to what said it is drawing conclusions
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that it is making decisions about what's being reported. How does that? How does that
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translate to? What we're required to do as a government body in terms of reporting
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because a I it can do summaries, but we don't know 100% of exactly right.
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>> I think we have an obligation to before we publish something to review
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it. And for its authenticity clarity you Accuracy so, you We have an obligation to
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provide minutes. We don't have an obligation provide a transcript, OK? So minutes are
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really just a summary of, you know, on our clerk, doesn't it? But honestly, the most
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important thing with AI is that and I think we have a policy on We have to just
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always insured that we're not just taking the work product and just publishing someone's
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actually using their your mind in their breed, too. Make sure that's accurate. Okay.
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>> The reason I ask is did a podcast last week and they use a tool there that summarizes
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what happens on the podcast. And after I read it, it was pretty darn accurate. Did miss
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a couple of things and that that worried me about how AI translates here in case it
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misses some things under legal requirements on reporting that stuff. So so you're saying a
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person has to review it, too. >> Or at least we would put a disclaimer
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>> You know that it is created by AI, you know, you may not be entirely accurate. My
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preference would always be to have a human fact check and verify everything before we
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publish it. So that at least we can tell the public that, you know, we certify the
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authenticity. >> thank you. >> Well, we have to leave you
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that like the minutes and approve because I have to tell you, sometimes. I think. If
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yours basically summarizing what's going on in the meetings, how do you know what
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it's getting the value or, you know, who's going decide that that's subjective. I mean, the
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commission and then are you going to email us to the Commissioners Post meeting?
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Ask us all to read it. Provide back in pot. >> No, that was donors know
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summary of the meetings to of the conditions of question what what is what is Legistar
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doing and Legistar is going to offer a summary of the written backup material. I said I
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didn't explore using AI to summarize the conversations that might be something we
[18:02]
could include. In this document. But I don't have been there right now.
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Everything is in factual. Everything so it would just that's what it would look
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like. Yes, this this is what we have available, that what I was talking about with
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something maybe in that. But how is this any different than anyone going to that? Lincoln
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just clicking on the video clip. >> On the item, I don't. This
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is exactly the same as what's up there. You just doing. This is a versus going to find it
[18:31]
right. I think that's the issue is it's all there. But people are unclear how to find
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it. So that's why I was suggesting we take advantage of the
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>> constant contact newsletter that city clerk already doing when they sent out to the
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agenda prior to the meeting, they could send out the link. This page. So everyone gets
[18:55]
moved the recap of what happened and they can just watch the video and watch the
[18:59]
clips >> or if we wanted to, we could into Iowa.
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>> We could produce a document like this and send that out to them so they don't need to go
[19:13]
to a page. They read through it to see items are interested in and then either go view the
[19:19]
item read the backup material or click on the video. How many people are on the
[19:24]
constant contact list clerk court. many people are on the student?
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>> Tina said at the last meeting was less than 200 for its not everybody lives. Yeah.
[19:37]
think we need to promote it a little bit do it. Do we want to, for example, in our water
[19:40]
bills? >> Yeah, little whatever. The call QR code, right? Sure. A
[19:45]
lot of people, they're fun to do that to be able to sign on to the city side. give the
[19:51]
more e-mail address in case you need to contact residents on emergencies or whatever it
[19:53]
is right. But I think it might be easier for most people to Reverend Simon trying think
[20:01]
like a QR code with their water bill. All right. look at it. I'm going to see if you
[20:06]
said, you know, you you describe trying to do if you'd like to see the minutes of the
[20:08]
meetings. If you'd like to see that the meetings in the in the region, the agenda just
[20:12]
sit here put you in the middle of this. I'm all for trying to get as many people in this
[20:17]
building. This as possible. mean, I've been e-mailing fertile mind this, but there's
[20:23]
no question the city of that really put their mind to it could get a rather extensive.
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I Terry Lewis. I wasn't aware of the myself until I started looking into its like I know
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it's not. It was mentioned, you know, mean, and kind been around for a while.
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>> Yeah, question to I think we're living in a time right now where
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>> there's plenty of information out there. And I I do know if you want something,
[20:47]
you can find it. If you dig around a little bit. What I keep hearing is people want
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summarized They don't want to spend. They don't want to go through a hole through our
[20:58]
video watch us up here. they want to. They want to point they want to go far.
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>> Just what that is. Yeah. And that. And if you if you'd notice on the the last one
[21:08]
because the other says its not applicable. But on the very last item item 6.
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>> that can't beat it. >> The very last item I do include the out the outcome
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because the city clerk is putting that in after the meeting so they can see the
[21:24]
item they can see with the official title of that item was in and making actually get
[21:28]
the outcome. Just when you say outcome is like with parents have a lover of to the comment
[21:35]
regarding. >> The summary of the discussion to be which is in
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our minutes days. It's it's a very good comment because the big they are permit records
[21:44]
and we need to make sure that whatever is being said about what one of us said or all of
[21:47]
us said or whatever it is is accurate. we've always had the opportunity. Before example
[21:54]
here, when you're presented with the previous minutes, although I think we get them.
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We're looking trying to do some in August that remember September, but that's another
[22:00]
matter we have the opportunity to review them and make whatever you know, corrections
[22:07]
or are so we would that would have to be in place before you send out summaries released
[22:13]
ability to to ensure the accuracy Ryan who's good point?
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>> Well, I think this is sending out the video. So that is problem that we I think
[22:23]
this is brilliant and the minutes or I'm sorry, minutes will not be ready the next
[22:28]
day. The minutes tick several weeks. sent them to about just saying when we create
[22:32]
summaries that are are minutes, we need to make sure that right before the year
[22:36]
disseminated, so to speak, understood. And I do think we should be reviewing minutes
[22:40]
faster here as opposed to you know, I mean, one of those reviewing today's minutes from
[22:43]
a July meeting. I think that's kind of too long but we need to make sure that so that the
[22:50]
public also has an accurate. >> Description of what what the one on the meeting. Not
[22:55]
just, of course, can watch it. Always defenders are too. Commissioner Molokai could you
[23:01]
know? >> that's okay. It was I could stand clap. I can do I think
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it's part That's it's awesome. It gets sent to me. do find it. I mean, I'm here. So I'll
[23:13]
have to. But in the past I had to. I think this lovely. It's lovely. And you can just watch
[23:21]
the clip. If you don't know what was said. Okay, great. Great get that 200 up pretty
[23:28]
quickly. >> Are there any other comments from the anyone up in
[23:31]
the on the dais here? thanks for I think this is a fate. massive improvement. I mean, I
[23:37]
think it's great you and I think you've been very innovative and I might die.
[23:41]
>> Looking forward to getting the newsletter. All right. And a sign up, Mr. My water bill
[23:45]
of so. >> That's the extent of the presentation. So I would love
[23:52]
to secure your support us ounces. So everyone's pretty enthusiastic with the
[23:57]
direction we're going. And this is fairly consistent in can grant with some of the
[23:59]
ideas haven't been spoken about par so we will let us get to work in the coming days
[24:04]
make these opportunities available possibly just the wrong. Yes, absolutely, mayor.
[24:12]
>> I just got a text from someone in He said we have came think that's wonderful.
[24:22]
>> We have a 47,000 registered voters in your take, correct? So we'll see if we can get as
[24:27]
many of those that more to come, more to come But that's good. That's a good number.
[24:30]
That's lot better than that. >> We should do something else for half hour. So I to go into
[24:37]
Publix and getting some more Anyway, other any other any other items coming from front
[24:42]
of us today. In this workshop is closed. Earned.