Resources & Community Support Committee - August 17, 2026

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[2:53] Becca's not here, so Lisa is going to talk to us about
[2:58] message message desk service order form texting.
[3:05] » Uh, yes. So, uh, Becca's been trying to find a program that she can utilize by
[3:11] sending out mass texts and also be able to, um, send out texts to, uh, people
[3:18] that are interviewing or on boarding or offboarding and make it a lot simpler
[3:22] than, uh, doing phone calls and having missed calls and all that kind of stuff.
[3:26] So, we're really hoping that this will streamline all the activity she does.
[3:30] And also the um the insurance thing that happens in October will be mandatory. So
[3:38] there's going to be a lot of correspondence going out to all the
[3:41] employees about that. So we're hoping to utilize that with this. There is a
[3:46] 14-day grace period, but in order to get the grace period, you had to sign an
[3:51] agreement. So uh Jenny's already reviewed the agreement. Uh, as Becca
[3:56] uses this in that 14-day grace period, if it's not something that she
[4:01] can utilize, like she thinks she will be by what they have um advertised it for,
[4:07] then we'll just disconnect it. But it's based on a annual annual fee of the
[4:13] $948. Um, it says on here renewable each year,
[4:19] but we will evaluate that each year to see if it's something we're still going
[4:23] to be uh using. Um so we'd like to put this on the agenda. Uh if there is money
[4:29] in the um 9100 account 319 the computer programming there's enough money in that
[4:37] to cover this. I assume
[4:42] weather delay. We can send out a max mass text through that too.
[4:48] Two hour weather delay for just to go to the employees.
[4:51] » That it goes out to RA. This is >> this here is just for HR to send out
[4:57] say, hey look, um are you able to interview on these days? You know, hey
[5:03] look, we have job openings. There was people that had
[5:08] clicked on thing. This is just for HR. This has nothing to do with emergency or
[5:13] sending out alerts for
[5:18] » No, I think he was talking about sending it to just employees to let them know
[5:21] that there's a two-hour delay or whatever.
[5:25] » That's done by Ray. >> That's still
[5:28] » Yeah, that's still this is this is different. This is HR related issues. So
[5:34] if there's a update or you're missing paperwork, you know, Becca can text you,
[5:39] hey, look, I need your paperwork. Why you're may not be in office or that
[5:44] employee may not be >> I guess I'm confused. Why would we send
[5:49] them? Why wouldn't we just send a text to Could you only send it to one person?
[5:54] Why would we need a program? >> Go ahead.
[5:57] » Go ahead. >> Go ahead.
[5:59] » You're probably going to answer it a lot better than me.
[6:02] Not necessarily just one person, but employees.
[6:05] Uh, not all our employees have email accounts that are county email accounts.
[6:11] Not all employees are here during daytime shift. So when HR is here, the
[6:16] employee is not at work, employes at work, HR is not. They can text that
[6:22] person versus emailing, you know. So if you email that person well now I have to
[6:27] have their and then new people onboarding or getting job applications
[6:34] you can text that person. you want, you know, text a group of people. I say
[6:38] person, but group of people and say you want to come in and interview on these
[6:43] times, you know, choose a >> time
[6:46] program. Would it have the ability to be able to acknowledge policy and
[6:50] procedures like if a new policy and procedure come out to push it to
[6:54] employees and they go in and accept it and acknowledge it? Do you know if it
[6:58] would do that?
[7:03] program a lot of it but it's really helpful these enrollments these mass
[7:08] enrollments which you have to have to have and some of the
[7:13] email set up but just communications then
[7:21] there's no reply on this like if you sent this out to employees can they
[7:28] reply to this to this texting >> as far as I understand. Yes.
[7:33] » Okay.
[7:36] » When you do that and you know and I'm thinking
[7:41] » when you send a with this program, let's say, and you're sending out a text
[7:46] message to 30 employees because they're affected by
[7:51] the message that you're sending. >> Do they each know who else is on that
[7:56] text? Okay. So it goes to them privately and independently
[8:01] and then when they reply it it's only from them and it goes directly to HR and
[8:06] no one else. >> That's why you're purchasing this type
[8:08] of program. >> That's that is the purpose. That's
[8:11] really the main problem. >> Yes.
[8:14] » A privacy thing too. >> I noticed it has an opt out option.
[8:20] So 90% of our employees opts out. >> Then we know which ones. We get a report
[8:28] on which ones. That was my question. >> Yeah, we would. I mean, it's the same
[8:32] way.
[8:35] » Correct. If we're not utilizing it, we won't renew.
[8:39] » And if within the 14 days we don't see that it's working what we wanted to do,
[8:43] we just won't continue it.
[8:48] Any other questions?
[8:56] » So, the money is budgeted. You do I mean you do have the money in the budget
[9:00] obviously and um
[9:06] it's just strictly a communication tool >> which we're hoping to save money with
[9:10] Becca's time.
[9:15] Is she having trouble getting responses back with the emails? And
[9:21] » she's been trying to find something now for quite a while.
[9:24] » Okay.
[9:28] Any other questions?
[9:32] » Any opposition to placing this on the fiscal court agenda
[9:36] for um this coming Tuesday? Jenny's already looked at it. So, all right.
[9:42] I'll make note of that then. >> Do you have anything else?
[9:47] » All right. Thank you. Appreciate that. >> And so, we will move on to um Aaron.
[9:57] » Anything.
[10:03] » Mike McNut. [clears throat]
[10:09] Magistrate Yates called me the other day and essentially in 2021,
[10:18] Etown put an ordinance into theirs uh limiting the sales of dogs and cats in
[10:27] retail locations. Um,
[10:31] it was something that was talked about at that point with with the rest of us,
[10:34] but I guess at that time none of I mean several of y'all weren't part of that,
[10:41] but at that time they wanted to see how it would work and and and it has worked
[10:48] except for now we're running into they know where Radcliffe and Etown because
[10:54] Radcliffe and Etown both have this ordinance.
[10:58] So they're setting up right outside so that they can get away with this. And
[11:03] the one group that we recently went out on were actually from deep in Indiana,
[11:09] like like three or four hours away from here, but they came here to make, you
[11:14] know, to make that money. [clears throat]
[11:17] The ordinance um that stop pet stores from selling dogs and cats are good
[11:21] because they shut down the supply chain for cruel puppy and kitten meals. uh
[11:26] they protect animal welfare, safe shelter animals, and stop buyers uh from
[11:31] getting hidden costs. Hundreds of cities use these rule rules to promote adoption
[11:36] all across the nation. Um when we say it stops bad bills, there are actually
[11:42] places where they will take one male and put it in a cage with four
[11:49] females and basically all they do is breed. Some of these dogs never see
[11:53] sunshine. They don't know the times I've been parts of raids when you go in they
[12:00] um don't know what it feels like to touch the ground and they are it is
[12:04] strictly a for-profit breeding facility when we have an abundance of animals
[12:09] here already and we don't need anybody breeding these animals. This will not
[12:14] have anything to do with reputable uh breeders that are trying to keep the
[12:21] bloodlines for breeds and you know the the good readers are still this has
[12:26] nothing to do with so um
[12:31] it's basically humans distorting something to make money. Um, and it will
[12:36] help me out, uh, help us out because I hopefully there there's only so many
[12:41] homes each year in Harden County. And if we're cutting out these people from
[12:48] coming in, maybe we'll get more homes for Harden County animals and and u plus
[12:54] the ones that we're putting out there with them will be spayed and neutered,
[12:58] have their rabies shots, stuff that, you know, we can make sure
[13:03] health and safety and they're not reproducing enough.
[13:07] So, we still need Jenny to to give her approval. Um, and I'm sure
[13:15] there may be some wording she may want to change. I can't speak for David, but
[13:20] um, I do feel it's a good idea. It is going to be something that will cause my
[13:26] guys some extra work. Typically, in the beginning, I've done some more research
[13:30] on this. Um, but typically when they know that you have this set up and that
[13:35] you're actively enforcing it, they they stay away. They move on to the next
[13:40] territory to
[13:46] Penny says she hopes to have it reviewed by the middle of the week.
[13:52] » I'll provide feedback. >> So, this is something we can um just
[13:56] bring forth again after we get the ordinance reviewed and the wording and
[14:01] then bring forth at our next resources meeting.
[14:04] » Yes, that'll be fine. Hopefully,
[14:12] » you need it. Definitely. I don't I'm not opposed to any of this. I If is there
[14:19] anyone that has a problem with proceeding with this or has any comment
[14:24] about this? >> What about flea markets? day. It would
[14:28] be interest.
[14:33] And kittens are on there too, Larry. So,
[14:37] » there are places that >> That's a good thing.
[14:40] » They breed kittens just to just to sell kittens,
[14:43] » which I don't understand. You know, >> plenty of kittens around.
[14:48] » Wow. Yeah, there, you know, I don't that part I I've never seen that, but
[14:53] evidently it's >> in other areas it's big. So,
[15:00] » I can't think of any downside. >> Yeah, I I can't either. I don't know.
[15:06] » The issue came up long time ago. Did we have the same issue about an ordinance?
[15:13] » I, you know, I brought it up. I don't know if it was Jim or whether it was
[15:17] Daniel who was in because this was in 2021 and I was part of working with
[15:23] Julian writing this. So, um, but I I don't know. I think it was more let's
[15:28] just see what happens with it and then we'll decide because, you know, I knew
[15:33] if we were keeping them out of the two cities, it wouldn't be long before they
[15:36] were coming to the county to do it. So, and that's actually happening now and we
[15:41] we've seen it multiple times. we were able to find another reason to persuade
[15:47] them to go on, but we're not always, you know, every time we come up and say
[15:53] something, they get a little smarter and come back with what they need to
[15:57] maintain the market. So,
[16:01] » the issue I understand right now is the flea market. It's in between Racklet,
[16:05] Elizabeth Town. A lot of people, >> it's right across from Old King.
[16:08] » Yeah, >> I've seen puppies there.
[16:14] And the pro, you know, you half of them ain't vetted probably.
[16:18] So, it' be good to have the license. [snorts]
[16:22] » Like I said, the group we talk about, they were deep in Indiana. You know,
[16:25] they drove quite a ways to get here. >> There's a reason they're driving four
[16:29] hours to get to Harden County and not >> Yeah,
[16:33] if I remember correctly, Mike, there was some of the discussion regulating retail
[16:38] sales getting in where you going to draw the line. You got vape shops and you got
[16:42] this, you got that. You know, >> so I think it's why it died.
[16:46] » Yeah. There was a lot more >> to it than just
[16:49] » Yeah. >> dragging other issues into this issue.
[16:53] » And I don't want to drag anything this >> trying to go anywhere.
[16:59] » Sure. >> Okay. Well, we'll uh I'll put this on
[17:04] the agenda for September and we'll look forward to seeing that and bring this
[17:09] back up again. Thank you.
[17:14] » Let's see. Judge T. Great work.
[17:18] » Yeah. Yeah, just uh I think our last meeting or after class meeting some
[17:23] questions software that currently have that is
[17:30] a free version of it and price tag to upgrade that was $14,870.
[17:41] And so I just wanted to take some time and clarify what this is
[17:46] so that not any misunderstanding. Uh there was $6,120
[17:54] of this almost $15,000. That is actually the
[18:00] software cost. Okay. So that would be
[18:05] that's for 30 users and $17 per month.
[18:12] That's where the $6,120 comes from. And the rest of it, almost $9,000, is
[18:22] for professional services, basically to
[18:28] train and to bring all the users on board. this upgrade all of the
[18:37] you know all the differences from what they've come a little bit accustomed to.
[18:43] So it's um so that's that's where the uh that's the breakout I guess of
[18:51] proposal for salt repair work 365. Okay. So and what this thing is there
[19:01] may some misunderstanding there. Um, basically
[19:08] bright work 365 free we are currently using that and have been since
[19:15] some training got got everybody kind of on board how to use it back in the first
[19:20] of the year. So really since about March, we have been adding projects each
[19:26] department to all kinds of different projects from
[19:30] quality improvement projects to know anything that might cut waste out
[19:38] of their processes, you know, to be productive.
[19:41] Um, you know, cost down projects, any any type of improved project
[19:48] fit into this. We currently have 61 projects that are in progress right now.
[19:59] And so those those I can uh we can I can get to those. I can see what the
[20:05] projects are. Um our department heads are up updating these uh or trying to
[20:12] each week uh what whether there was any progress or not on their on on their
[20:18] projects. So, that information is currently being put in really. It's a
[20:23] few drop down um menus and then a couple text boxes that they can put stuff in.
[20:30] uh there's no way to if they have um email information or a word document, an
[20:37] Excel document that's got some chart in it or any kind of data that's being
[20:43] analyzed, any of that stuff, this free version,
[20:49] like I said, it's very basic version and you can't attach it to uh to that
[20:54] project. So we've we've kind of done some workarounds to try to to to
[21:00] be able to handle some of that. It's kind of cumbersome to do.
[21:05] So uh anyway it I it's been a good start and we know just to take even a step
[21:12] back from that look back last year we spent our team that was looking into
[21:19] this spent several months uh reviewing various different software packages that
[21:25] would do this type of thing where you can document a project and and keep it
[21:31] going and then uh have it Um it's percent complete and the health
[21:39] of the project and whether things are moving forward or not. Uh action items
[21:44] that move the project forward. Uh team members, you know, all these things that
[21:50] make make up a project and to document it. And there's a lot of them out there
[21:56] and uh there's a lot of very expensive ones to be frank. So we thought after we
[22:02] finally narrowed it down to this particular software package, this was
[22:07] the least expensive. And the other thing that really liked about it is it that it
[22:12] did have this free version so that we could uh try it out basically and get
[22:20] used to using it before we would start to invest money to. Okay. So that was
[22:27] the reason really behind starting out this way and uh we did get it uh just a
[22:33] note again that this software package this this uh 15 almost 15,000 is is
[22:39] budgeted put in for this purpose and um and the timing was good and that we
[22:45] could utilize it for you know five or six months get projects in it play
[22:51] around with it understand it uh get used to using a project management software
[22:58] and uh and then we would have the ability to upgrade this particular case
[23:04] without going to a totally different software package and having to you know
[23:09] start over again basically with all these projects.
[23:12] So um so that that's some of the background.
[23:18] um you know this the uh it's basically
[23:23] we're trying to manage all these projects that are going on and
[23:28] without something like this it's been very difficult over the last several
[23:33] years to try to track all the different projects that are going on and
[23:37] understand how things are progressing have some account so forth so um and
[23:44] actually have some reporting that is happening
[23:48] So this software uh the upgrade especially makes it very
[23:54] much easier to understand how things are progressing.
[23:58] I feel like we've already demonstrated value by using the this free platform uh
[24:05] since March and the paid version is a significant enhancement
[24:10] for sure. U control, visibility, staff efficiency. Um, and so all those things
[24:18] will be enhanced. Um, this definitely is a step up.
[24:25] So I I think a few key points. Um there's things that have to do with um
[24:32] it it is a centralized system reduces reliance on spreadsheets email updates
[24:38] which is basically what you kind of depend on you know okay well we got a
[24:43] problem here let's address it with a project let's document it u and send
[24:50] that out as an email possibly or discuss it in a meeting then you follow up later
[24:55] with another email well how are things going And maybe, you know, two or three
[25:01] weeks later, you're trying to figure out, well, [clears throat] is it did it
[25:06] get completed? Uh, you know, are there any issues with trying to get it
[25:09] completed? It's going to cost some money to to make this improvement, how did you
[25:14] arrive at at the at the solution? All these types of things are going back and
[25:19] forth email or verbally or during a meeting or maybe uh action items during
[25:24] a meeting that may be associated with that particular project.
[25:28] So all these things take up extra time not um you know there's not a process
[25:34] and a way to document them. Uh so I I think this this uh type of
[25:43] of software which is really you know fairly minimal in price um is is going
[25:50] to show itself to be very beneficial. already has his limited version and this
[25:55] just takes it up to level with some dashboard that allows um me and Bonnie
[26:04] and department heads to uh look and see how things are going within the
[26:09] department with all their projects and then I can all projects in the
[26:12] wholeization. So the dashboard part of it um is very effective, very um
[26:22] help helps a lot with time it takes right now for me to try to figure out
[26:26] how things are going overall even with the free version.
[26:31] So yeah, there's some staff efficiency that's improved. there's uh
[26:38] you know the uh the implementation risk is going to be low because we kind of
[26:44] already got it started. So we're not starting out and paying money for
[26:49] software that we don't that we know that may or may not work. We already know it
[26:53] works. This is going to enhance it. So the imp
[26:57] implementation part of it is is solid. Don't have to worry about that.
[27:03] Um
[27:07] I don't know that I have some other stuff but I I I guess you have any
[27:12] questions about this why proceeding this or want to proceed.
[27:18] » Let me clarify this now the free introductory software
[27:25] » was good since March from March to what the end of the year. Uh it's it's good
[27:31] for it. It's it's good forever. >> I mean it's okay that there's no it's
[27:37] unlimited time. >> We could use it as long as we
[27:42] » so and we you know which was good. That was another positive thing about some of
[27:46] the software packages didn't do. >> This one did.
[27:50] » All right. So you're you you're wanting to move forward to the enhanced um
[27:55] project management software at the cost of um
[28:00] » well nearly nearly 15,000. Okay. I just want to clarif
[28:11] » Well, it was 9,000 and >> 9,000 $8,750.
[28:16] » So a total of 1487, >> right? is a one-time thing that doesn't
[28:20] happen. So, that's that's a one-time charge just to get it implemented.
[28:27] » Okay, that's to get it implemented. Then, what is the annual fee?
[28:30] » $6,120. >> All right. Okay. That's the annual fee.
[28:38] » And and is this involve like a yearly contract?
[28:44] » Is it an annual contract? Anal
[28:51] the 6,120 that's included in the 14,870
[28:57] at this to initiate this. Okay,
[29:03] » I'm going to I'm going to open this up for discussion then. Um, any of the
[29:08] committee members have any comments about this or anything to share before I
[29:14] go to the other side of the table? I'd like to say about the uh the
[29:21] enhanced product that the free version doesn't have is cross collaboration with
[29:27] the departments. Right now it's verbally when we all sit in a room whenever
[29:32] people need help with another piece of the project. A lot of times it's Aaron
[29:36] depending on what the project is. Then you have the department head. They also
[29:40] might have their um assistant or somebody else working it with it. A lot
[29:45] of times what EMS is doing on some of the projects, it involved 911 too. So
[29:51] you needed to do that in this in the free version, you just have the leader
[29:57] and then like a sponsor, which would be me or keys or somebody that could also
[30:01] go in there and look at it, but everybody can look at all of it. It just
[30:05] gives you a lot more levels and plus the ability to actually attach documents to
[30:11] it so people view it without all getting into a meeting and then trying to go
[30:16] over stuff. And also, I know from me coming on here partway through um trying
[30:24] to find pri prior projects, they're all kind of
[30:28] like saved in a directory under maybe a prior employee or um you just just have
[30:37] to do these broad searches. There's not a a uniform way or uniform spot on the
[30:42] network where things are safe. This would help get major projects into
[30:49] one area if you're just looking for those and grants too.
[30:54] Quite a few grants in on this too >> that are bigger projects.
[31:00] » There's a lot of things that are fitting into the project
[31:03] talent. So [clears throat]
[31:13] the free version doesn't
[31:19] categorizing your projects like it's safety
[31:24] cost dam quality. It's very restrictive. Uh I'm not complaining about it. It's
[31:31] just this is what it was. So we knew that going in. It was a place to start.
[31:38] So we're at the point now where used to using something like this and
[31:43] now ready to make a step forward. Uh, you know, a lot of these projects
[31:49] are team projects where you have the team engagement like Bonnie was saying
[31:53] and this version that we're using now doesn't allow you to to you can you can
[31:58] put your team members in a text box but it doesn't automatically [cough]
[32:03] information out to email or whatever [laughter]
[32:08] teams to
[32:12] collaborate with each other. See That's the status.
[32:16] » Whatever you're trying to communicate it, you have to do it all by email. Just
[32:22] goes back to email. Doesn't necessarily tie back to this project. So, um, the
[32:29] other thing just reminded me of too, the nice thing about this too is it also
[32:33] uses Microsoft 365, right parent? So, um, Excel,
[32:40] uh, Word, you know, PowerPoint, Teams,
[32:46] All of those are tools that this software utilizes and functions with
[32:54] versus some of the software packages kind of try to do their own thing.
[33:00] So yeah, so there's automatic SK automatic scheduling.
[33:06] There's obviously centralized project tracking, high visibility, streamline
[33:12] communication,
[33:17] bottleneck identification.
[33:21] I I can look at particular department, department head and see how many
[33:25] projects they've got. There's some there's some data that is provided
[33:31] through some dashboard that says, "Hey, this too many
[33:35] projects. There's too much time um associated with some of these. You need
[33:41] to reevaluate what you're you know what you're asking." These types of of things
[33:47] that are helpful when you're trying to get the you know get things done,
[33:53] prioritize, I suppose. >> So anyway, That's kind of where we're
[33:57] at. >> Yeah, we have three department heads
[34:00] here sitting at the table. Do you all have any input? Um, have you
[34:05] used this? You I'm assuming you've used the program. How do you feel? You think
[34:10] that? Um, [clears throat] what are your thoughts? Want to share?
[34:13] » Well, I'm not the most teased heavy person, so I'm probably slower than
[34:17] everybody else is on it. Uh, but uh I mean, I'm putting my stuff in and
[34:26] It keeps it helps keep me on task for what I'm trying to what I'm trying to
[34:32] accomplish. So
[34:38] » currently I'm I'm having Sarah do this for me in my office. So that's how I'm
[34:43] streamlining it here.
[34:48] » Do you have anything you want to share? I mean
[34:53] the some of the downfalls is uh task
[35:00] the current version can't assign task so the paper version assign task so I
[35:06] can assign employees task same way with the rest of the
[35:11] departments they could assign attack trying to get
[35:18] whatever pushed through whether it's an ordinance or and they can assign a task
[35:23] to somebody to say hey look view this tell me what you think make
[35:28] modifications whatever pass that do you can we can do that now it's just
[35:34] using other tools if it's not
[35:40] » I'm hearing that benefits
[35:45] the enhanced software >> no I All I know is the one program I
[35:52] haven't seen yet. So, >> but you you do you agree that that it
[35:58] would you would benefit from the enhanced software based on what Judge T
[36:03] just explained to us? >> Yes,
[36:07] » that's what I'm that's kind of what I'm asking.
[36:10] » But I I I just >> all I know is the program.
[36:18] Do we have any um then
[36:22] feedback here from any fiscal court members questions? Uh
[36:26] » so you want you're wanting to use this for everyday routine tasks were just
[36:30] special project. These are projects that are outside.
[36:38] » Okay. >> So, these are would be improvement types
[36:42] of
[36:45] types of things that are going on. I mean, there's there's some things that
[36:49] kind of you might say might overlap a little bit.
[36:55] For instance, may have grant that they are
[37:01] going to work on and there's a bunch of actions and things that they need to
[37:05] pull together to make that thing come to fruition, but and they but they maybe
[37:11] have they maybe had done a similar grant last year and but they still want to put
[37:16] it in in the project. They only do it once a year and so they
[37:21] may not have it well documented. So we might
[37:24] » [clears throat] >> I said, "Yeah, I mean, we can put that
[37:26] in here this time, but by the end of this project, maybe we have this thing
[37:30] documented, so you don't have to it. It's part of your work, right? It's part
[37:35] of what you're responsible for if it's an ongoing grant year to year. Now, if
[37:40] it's a new grant, then yeah, I mean, I think that's definitely
[37:44] something that you would put in there as a project because you're having to
[37:48] develop it. You're having to learn as you go through it and hopefully have
[37:53] success in So you have 61 projects right now with
[37:59] the free software. >> That's correct.
[38:02] » Right. Okay. You're wanting to expand that,
[38:05] » right? The enhanced we would take the 61 that we have right now.
[38:11] » Bring those into the enhanced >> into the enhanced
[38:13] » and any new projects would auto have to >> unlimited number of
[38:18] » unlimited. That's another good thing about this one. It had unlimited number
[38:22] of projects. Some of them had limits on projects and then as you as you expand
[38:28] use of it had to start paying. >> I know you mentioned grants and then
[38:36] projects. What what other type of if you just give us a couple of examples what
[38:40] other type of pro like the main projects that that you've got going on right now?
[38:47] Just curious. When you say projects, that could I
[38:50] guess that could mean a lot of different things.
[38:52] » It does. It means it encompasses and each department of course quite a
[38:59] bit different because they're doing a lot of times just totally different
[39:04] things. Like for instance, um uh one of the big ones here is the the um service
[39:12] time, shoot time. And this is uh in
[39:18] EMS. So looking at the time that that's the
[39:22] time it takes from whenever ambulance is dispatched to the time the station. So
[39:29] we have goals there of how quickly that needs to happen. And uh so this project
[39:35] is to meet that goal. I'm not sure I can't think of what the
[39:41] the final goal is, but 95% 99% whatever that that goal is of compliance to meet
[39:48] that goal. >> So it's a measurement it measures.
[39:52] » Yeah. Each of these >> put your measurements.
[39:54] » Yeah. >> You have to go like an individual has to
[39:57] go in and put the the information. So this measures
[40:01] » it measures. It gives you hard data as to the success of
[40:06] » how well you're doing, meeting the goals that you set out.
[40:09] » We already have that. Somebody doesn't have to enter it. It comes out of our
[40:13] 911 systems and and the MS. But but actually setting up a process to monitor
[40:19] and let people know that this is more of a requirement change. It it's it's
[40:25] trying to reduce by a whole lot of different methods. And that's what what
[40:29] why this project is there. It's not just, you know, report this. It's it's
[40:34] trying to enhance it, make it better. And we've done that on several things.
[40:39] Um 911 has their own. They had the whole CAD system. They're redoing the CAD
[40:45] system. It's was a project in there and they're now they're done, but they have
[40:50] this stuff that has a lot of different pieces that you also need to involve
[40:54] other people in on >> and who accesses this information.
[41:00] Um any of our department heads and assistants or deputy
[41:07] have access to it and adding projects themselves
[41:16] any of them can see any of these projects.
[41:20] Um Erin is is would it not be possible to uh essentially build the same system
[41:25] using our Microsoft's existing platforms, Power Platform, Sherpoint,
[41:30] Teams, PowerBI tools. Can we not do that instead of buying all of this?
[41:37] » You want to build it? >> Yeah, we can't we can't [clears throat]
[41:40] do that with with the stuff that we are that we already have in system.
[41:44] » I don't have a team to build something.
[41:49] I don't have a team of programmers set and dedicated to build software.
[41:53] » No, I mean they're not building software. We're we're using what what's
[41:56] already there using the Power Platform that's already there. The SharePoint,
[42:00] Teams, PowerBI tools, >> you have to pull it all into one system
[42:05] into a dashboard so everybody can see everything at one time.
[42:10] » That's what he'd have to program. That's what this program.
[42:15] » So you'll be doing that, Eron. Will you be collecting all the data and
[42:19] putting it into the dashboard? How's it manage the migration integration of the
[42:23] old system, new system, the old information, new information
[42:28] from the free version to the paid version?
[42:31] » That's that's what uh we're paying them to do that. It's all this is all the
[42:36] same company will manage. >> Right will manage taking what we've got
[42:41] in pre to >> Oh, yeah. Yeah. There won't be any
[42:47] now what what's there now will be integrated into the to the new software.
[42:52] It'll be pulled over into it >> and then all the pulling in of Excel
[42:56] spreadsheets and PDFs and you want to use BI all all that will be done by the
[43:03] users in the system to attach to their project. It's all part of their project.
[43:08] » So they're going to be inputting the data into the system.
[43:12] They're going to be uploading the data >> for their for their project.
[43:16] » Yeah. >> What type of feedback have you gotten
[43:18] from >> your employees? Have you have you gotten
[43:22] any feedback? >> Oh, yeah.
[43:24] » Yeah. Gotten feedback. >> It it varies. It varies from some, you
[43:30] know, positive feedback all the way to some negative feedback.
[43:37] Initially, I' I've done this type of implementation a lot of times in other
[43:43] other areas, other industry types of companies, and it's it's it's always the
[43:50] same. There's always going to be some that that appreciate it, see the value
[43:54] in it right off the bat, some that don't like it. They don't they haven't seen
[44:00] the value of it yet. And then you have a pretty big chunk that are like, "Yeah,
[44:05] let's let's give it a shot." And we'll they they will come around. They see
[44:10] that does help them. It helps them to organize. It has the accountability that
[44:16] that's there. And some people like accountability. Some maybe not so much,
[44:21] but so it's a wide range that um that are feeling this going forward. U so
[44:31] yeah I it's it's not surprising whenever you have
[44:38] 10 12 different departments that many people that are overseeing them a lot of
[44:44] different personalities and and not too many of them are used to documenting
[44:50] their projects. So this has been a pretty big
[44:53] um pretty big deal to get us even to this point. And as we continue to move
[44:58] forward, this software will help us to continue to document these things. And
[45:05] there's there's also that benefit at the end of a project actually accomplish.
[45:10] you know, you've got all the evidence. You get a report out of this uh very a
[45:16] very nice report that will come out automatically versus having time to
[45:22] power presentation or something like that that explains your project. You've
[45:26] been putting it in all along. So, it kind of helps you to pull that out to uh
[45:32] to spread that that kind of a celebration that you've accomplished
[45:37] something and learn something along.
[45:40] » How long does it take for them to enter this information in versus just
[45:45] completing the task? It's it varies, but u right now it's not
[45:53] been very time consuming because it's it's just some drop down menus and some
[45:57] text that define the problem basically define the project.
[46:02] » As the the new program gets more enhanced, will it someone going to add
[46:07] more time for them again? >> There will be some more time involved
[46:11] because you're asking for more information to be put in there.
[46:17] But right now there's also time being that as they are working on their
[46:23] project and they have some Excel spreadsheet or some data or some
[46:29] uh communication you know with using a word document or just an email that is
[46:36] hard to track. So with this, they're able to easily,
[46:41] you know, download that into the into that project software. So they can get
[46:46] out there very quickly if they reference back to. So there's there's some give
[46:50] and take and it's a little hard to tell right now if
[46:56] it'll really change it that much what's going on. I mean, this type of software
[47:02] is one of the things it does. It does enhance things. makes things easier to
[47:08] track for them. Some of them may not see that, but
[47:12] » Well, for you as well though, I guess. >> Oh, yeah. It definitely helps me.
[47:16] Question about that. It's probably easier to track. I get
[47:21] that. It's also going to be time consuming
[47:24] common sense standpoint. Somebody's got to input that data. I don't want to put
[47:28] you on the spot, but you've already been asked one question. How long are you
[47:32] averaging now putting in the data every week? um with the projects that I'm
[47:37] working on now 10 15 minutes
[47:41] » one time a week. >> Yes.
[47:44] » Is there a followup to that? >> If you input the data then is there a
[47:49] followup as to questions about it or >> Well, I mean they can they can tell if
[47:54] we've updated our projects. So yeah. >> Yeah. There's you can see when the last
[48:02] time that they put theirs in. So right now we attempt to have a discussion at
[48:09] any of the projects that might be falling behind or there's some some
[48:15] problems with board with it. Try to do those on a weekly basis
[48:21] but that that would only be maybe five minutes at the most during
[48:27] so it's it's not been overly time consuming and it you know
[48:35] It's expected that there's going to be some additional time to document these
[48:39] things. >> It's it's part of it. As as time goes on
[48:44] and you start to actually use this to solve the problems, then you don't have
[48:50] these same problems cropping up this office. So actually do go through this
[48:56] process, you're more likely to solve the problem and get it put behind you.
[49:01] It's right now where there's this combination of I've got
[49:08] this problem that keeps cropping up. So, I keep addressing it. I never really fix
[49:12] it, but I I keep it under control just through
[49:17] sheer force of trying to to that I've got to do it. And so now if if I tack on
[49:24] some more time that I'm going to start documenting how I'm going to work
[49:27] through that project, get help where I need it, get people involved with it,
[49:32] that is going to tack on more time top whatever. So it feels like and it is
[49:39] more time more time that taken to do all of that. But as you solve those problems
[49:45] then those start to go down. You start to feel value.
[49:50] So it's um right now would be one of the harder
[49:55] times that we're going through as we get used to projects.
[50:02] » So in training for this this program you already had
[50:06] the initial training. I I know that. But the continuing um training, continuous
[50:12] training, Erin, are you doing that? Are you is this taking time for you to go in
[50:18] and try to troubleshoot anything that somebody might be having with the
[50:22] software or anything like that >> current?
[50:27] » Currently or do you foresee that in the future?
[50:30] » Not in the future because I mean they there are a set of time
[50:37] for the software provider to train us. So they're basically going to train the
[50:45] department head >> the provider student
[50:48] » it then you have >> now it's basically hey here it is go
[50:52] figure it out. So >> he was involved with everybody else in
[50:55] learning the system. We had all that training originally, just the first part
[51:00] of it. >> But the systems have builtin tutorials.
[51:05] So you know, you train the super users first and then as things change, you can
[51:11] still go back in and look at the tutorials and train yourself.
[51:16] It's just nice to have the one big one at one time to train everybody.
[51:23] If we have 17 individuals designated now to be users, uh if they delegate
[51:30] to a supervisor or whatever, will they then be a user have to pay the
[51:35] subscription fee on that? >> It's possible down the road that
[51:40] supervisor showed interest in um some value to it, but yeah, we could add a
[51:47] feature to it. >> I mean, it could be there's 17's not a
[51:50] limit to it. You could expand it. >> You want to do 30 at $17.
[51:55] » I mean 30. >> I Yeah. Yeah. No, you can you can add to
[52:01] it.
[52:04] » I I think the 30 though is sufficient for some time per user.
[52:10] So what about $200?
[52:18] Any
[52:22] questions over here from fiscal court members?
[52:26] Larry, any comments you want to share? >> Do you retain your documents if you
[52:31] decide not to? >> We would we if the decision was not
[52:40] you if we don't aftercription. Oh, I I I don't I probably wouldn't have access to
[52:49] » Oh, thank you. I have access to them. >> Yeah,
[52:52] » we're not going to. >> So, this is something we need to
[52:56] continue. Sure.
[53:00] Really good. >> So, we're uploading we're we're
[53:03] uploading documents that are already on our system. So, basically, you're
[53:06] getting the two spots. You're not losing anything. It doesn't it it we would lose
[53:12] what the documentation within that project is is about any notes that you
[53:16] made in there but >> tie it to the project.
[53:19] » Yeah. >> Still out there,
[53:23] » right? >> If that's what you were asking,
[53:25] » the measurement element is gone. >> If your measurements,
[53:29] » we have a lot of our measurements are outside. have the history and the info
[53:33] but but to continue measuring the goal
[53:40] » but the measurement for that particular project. So if we take for instance the
[53:44] shoot time service time proof project uh that's being done on Excel
[53:50] spreadsheet okay so uh with a graph so that graph is being uploaded into
[53:57] project so I can have access to it very quickly but it's not to say that the
[54:01] Excel spreadsheet is gone >> okay so it's not so you don't need the
[54:05] bright work 365 for that particular one it monitors it monitors It helps.
[54:12] » What Bright Works gets you is is pulling it all in one place where everybody can
[54:16] see it and some accountability. But detail work can be off site
[54:25] and you get reports out of the system before you would ever stop it. You could
[54:30] print reports out. It gives you the whole thing probably in a PDF. I'm sure
[54:35] right works the new >> So you have to input this twice. You do
[54:39] it in your regular program and then you have to upload it to the
[54:43] » 360 takes a second. You're doing your work file. You're up
[54:49] » just like we do that with a lot of our programs.
[54:55] You're not You're not >> not doing the work.
[55:10] » Any other questions, comments? >> I'd really appreciate it if if we could
[55:15] move forward with this. I think it's it's part of
[55:19] the strategy to try to continue to improve
[55:23] save time and do a lot of things that I think that this organization any
[55:28] organization should be and this would be very helpful. It's really is at a we
[55:34] purposely picked this because of cost compared to
[55:38] us. It's it's one time case it's almost 15,000. It's nothing to sneeze at. for
[55:45] for what we're trying to do here um
[55:50] projects that we already have out there. It's it'll be a really positive step.
[55:58] I was going to be honest with when this was first discussed
[56:05] across my my employees and I never received one policy and already talking
[56:12] about time that they're required. That's why I asked you the
[56:16] question, Mike, you know, earlier. Uh I don't know what what the timeline is for
[56:21] everybody. But uh there's some concerns about time to put in the time to
[56:26] respond, micromanagement. There's all kinds of issues that people were
[56:30] bringing up and I understand all that from looking at it. And there is the
[56:33] potential here to put this thing to mushroom. I we got 61 projects now with
[56:37] no clear definition of what a project entails. We could end up with a whole
[56:44] different scenario six months from now, judge. I mean, I'm just saying what the
[56:48] negatives are that I'm here. >> Yeah.
[56:49] » And and I, you know, I went through and and looked pros and cons to the system.
[56:54] I got three pages of pros and 13 pages of caution on when you when you research
[57:01] the system. So, uh, just reading through all that, I could see some of the issues
[57:05] that that some might be concerned with. So, I'm not an IT person. I might uh but
[57:12] I'm uh I try to listen to the employees too and their feedback. So I'm I'm still
[57:18] have some reservations about I really do and we're bringing at the end of this
[57:23] term as well and maybe we may not all be here the next time.
[57:29] You know, that's always an issue of bringing something that's late into our
[57:33] terms and somebody else may not like it. Then we locked into something that
[57:40] they maybe it won't be beneficial, maybe it will be official. I have no idea. It
[57:44] just uh just concerned about bringing it this late into the into this court's
[57:49] term. Well,
[57:58] » I think every department head has daily, monthly, yearly um deadlines that they
[58:05] have to do and sometimes this can make that difficult to be honest, but it's
[58:12] just new. So, we don't really know what advantages we'll have if we did go on
[58:16] this. I just know that with my job, I have so many deadlines that sometimes
[58:22] that's why I've gave it to someone else to do in my office. But as to, you know,
[58:27] six months from now, if we go to this program, it could be an advantage. I
[58:33] just don't know. I have to take that, you know, as he's been experienced at
[58:37] that and I'm not. >> Well, that's what I'm hearing. Just one
[58:41] more thing, you know, and and I understand the other side of it
[58:45] too, Judge. I'm not I've been in management too. You always have the
[58:51] change issue that's involved and people are opposed to change and u and it is
[58:57] difficult but I'm just trying to throw all the issues out there that that we're
[59:02] being faced with. We're have to make the decision. I also noticed on some of the
[59:06] research that the county government's fiscal court is using this as a a
[59:11] dashboard as well. myself. >> But we we're not going to be I don't
[59:17] think that's your intent to allow physical court to have dashboard access
[59:21] or >> Oh, no. I mean, it's something that we
[59:24] can get to. It's just so new. Don't have a dashboard. So, the software
[59:32] version allow that to summarize in a way that
[59:37] see it, understand it. >> I mean, user cost. That'sing the user
[59:44] cost. But but yeah, what we don't have now is the dashboard.
[59:48] » Yeah. So >> I mean I'm not saying we can we can
[59:52] print out reports. It's not that we have to add users
[59:59] to see the dash and this thing will allow us to have
[1:00:03] some reports. I
[1:00:08] I think that that will be beneficial for fiscal too. Okay. If you want to dig
[1:00:12] into it enough to see what this these uh projects how they're tracking,
[1:00:19] I mean it'll be available for you to see.
[1:00:23] » Well, how would we get it though? If we ask the department head
[1:00:28] or do we have to go be >> no
[1:00:30] » each each request go through you? >> It would be I don't know. I don't know
[1:00:35] how we'll do it. >> I mean,
[1:00:37] » it's kind of it's kind of new. So I I don't know what this dashboard's going
[1:00:41] to look like for our organization. So um at some point it needs to be there's an
[1:00:49] initial part where it's kind of messy and but dashboard is that accurate or
[1:00:53] not. I it's only as good as the information that's going into it. Right?
[1:00:58] So if if I were to say, "Hey, as soon as we buy this and we get all these
[1:01:04] projects in there and then put this dashboard out there," I'd be hesitant
[1:01:08] until I'm able to verify that things are going well, got good information going
[1:01:14] in and we got some good coming. That will probably take some time, you
[1:01:20] know, take um from my past experience, I know that
[1:01:26] to be true. So,
[1:01:31] » but yeah. >> So, what are we going to do if if u
[1:01:35] Lisa's not using it? Mike said decides that he doesn't like it, they don't use
[1:01:40] it. Is there going to be a repercussion to them for not using it or it's just
[1:01:45] going to sit in our in our toolbox that we have it, but our employees don't want
[1:01:49] to use it? How's that going to work? No, I mean it'll be an expectation that all
[1:01:54] the department heads will other departments in case Lisa's case she's
[1:01:59] got somebody
[1:02:04] using it so far utilize it pretty well. So as long as we
[1:02:10] got each department representative they're utilizing it, it's all good. So
[1:02:16] it's not again this gets into what my responsibility is uh as judge executive
[1:02:23] to oversee the everyday functioning of all these departments. So this is a tool
[1:02:30] that I need to make sure that we're forward
[1:02:35] that's um that's for me to take care of any issue like that.
[1:02:43] So, I'm just Is this more of a tool for you to keep track of what they're doing
[1:02:48] or to keep them more on task? >> It's to help keep them on task.
[1:02:55] It's both really. It's for me to understand how things are progressing in
[1:03:00] their departments, but it's it's ultimately for them to make the
[1:03:05] improvements that they need for their department.
[1:03:09] And uh it's without this it's it's It's all relying on organic approach, you
[1:03:16] know. So, um, you know, if you go into wherever you're working at and you go
[1:03:23] in, maybe it's your own department, but maybe it's somebody else's department,
[1:03:27] you're managing that department and you're wondering how things are going.
[1:03:31] Um, you might ask, well, how are things going today? Well, might get the answer,
[1:03:36] well, things are looking good. What does that really mean?
[1:03:40] » Right? So this this uh helps define that much
[1:03:44] more and it's a lot lot more accountability. Things are
[1:03:50] progressing in a good direction. I I've I've gotten a lot of feedback as
[1:03:56] well from some employees. Um but again, you know, some people have problems with
[1:04:02] accountability, so that might be a problem. I don't know. Or or it might
[1:04:06] not be as useful. I'm not for sure, but I have lot a lot of feedback and
[1:04:12] » initially I think there are there are there are questions. I I don't doubt
[1:04:18] that you've got some negativity. It's to be expected. This is a big
[1:04:23] change. It's been
[1:04:27] working through it slowly. couple years
[1:04:35] I've been waiting for the opportunity to to to implement this and then we're able
[1:04:40] to implement how to continue to progress.
[1:04:46] If you're not making some movement in continue to make movement in a good
[1:04:50] direction, it's going to be uh things will tend to go backwards.
[1:04:54] I definitely >> judges to help me understand
[1:05:00] still trying to sort through this. Let's just use the road department for an
[1:05:03] example. Would it be an expectation that supervisor the next day would come in
[1:05:09] say we did 89 potholes, 200 ft of guardrail,
[1:05:16] 20 signs, 8 miles of roads paved today. Put that
[1:05:21] in daily. Is that the expectation of this?
[1:05:27] Every department has got to figure out and we're still in the process of how to
[1:05:32] measure
[1:05:36] a department. All of those that you just mentioned
[1:05:40] could be key metrics, >> but all of those are routine task,
[1:05:45] » right? That's not projects, >> right?
[1:05:49] » There's a difference between putting the those routine tasks. He's not trying to
[1:05:54] put the routine tasks into this system. This system is to help people meet their
[1:05:59] goals and objectives which that was the first part that probably heard
[1:06:04] resistance on because a lot of people have not done goals and objectives and
[1:06:09] if you haven't done that in your own workplace which some of these people
[1:06:13] some of the department heads have not but it's the projects and then the
[1:06:18] individual key performance indicators are a different thing. it. You're not
[1:06:22] putting those into this system. You're developing them, but you're not putting
[1:06:28] them into this system that we're trying to get here.
[1:06:32] » Are you guys going to give them the KPIs or how's that
[1:06:35] » working with them trying to figure I I they're the ones that know they're
[1:06:42] so a team effort to try to out. But to your point, um, say potholes, let's take
[1:06:50] that one. No, this you would put into this this
[1:06:54] system how many potholes we did today this week. But initially if you're
[1:07:00] measuring say hey we got a team out there they're taking care of 30 potholes
[1:07:07] a week. Okay. Is that is that if we're looking at productivity is that good? Is
[1:07:15] that susceptible? Is it or not? should we be doing for you?
[1:07:22] Okay. And uh so those are the the things that the same I mean it's the same type
[1:07:27] of idea looking at time for um for EMS for the
[1:07:35] you know for the ambulance to get average time is 2 minutes and 30
[1:07:39] seconds. Is that acceptable? Is it good? Is it not good? Shouldn't we be doing it
[1:07:45] two minutes at 30? Um, so those are all the questions that
[1:07:50] we're still asking. We're still working through some of that right now. Road
[1:07:54] department's a good example. It's trying to figure out what what constitutes a
[1:07:59] good day. >> All those things have variances
[1:08:03] and they're in put into this too. >> They're only they're not put into this
[1:08:07] system. It's only when it becomes a project. So in the case of potholes and
[1:08:11] we just decide hey on the average we have to look over maybe the last you
[1:08:16] know two or three months and say on you know we're usually filling I don't I'm
[1:08:21] just throwing out numbers but 30 potholes
[1:08:26] okay and we we see variation sometimes 25 sometimes it's 40 and we decide
[1:08:32] really for that team and going out there looking at what they're doing
[1:08:36] that's an acceptable number so that wouldn't be a project that wouldn't be
[1:08:39] anything that that would go into um we may want to monitor it, figure out
[1:08:45] a way to do that and maybe that becomes a project or to uh capture a day that
[1:08:51] was at 35 week that was 35 and decide hey let's
[1:08:56] look at that and see how they did let's standardize that or something that ought
[1:09:00] to be a comfort project but just the daily where they're at right now that
[1:09:05] does not go in this has nothing their daily tasks
[1:09:10] It's just improvement of those tasks that will be included improvement and
[1:09:16] some and and that and to measure that that's a lot of times the very hardest
[1:09:20] thing to do is to figure out how to measure
[1:09:23] and that I know that's frustrating for some for some of our employees because
[1:09:27] they've never measured
[1:09:31] » well the potholes are you filling up a one by one pothole or a
[1:09:37] » eight by But yeah, >> so that that makes that one more
[1:09:42] difficult. So that may not be one that we can future. That was just when it
[1:09:47] came. >> Do apartment heads would they have
[1:09:51] access to they can see anybody's projects?
[1:09:55] » Okay. you know, they exceed
[1:09:59] standards >> right now. It's been beneficial because
[1:10:02] it'll be some somebody else could help with uh we've seen that suggestions that
[1:10:08] happened in my department and I can I can help you with that. that that's
[1:10:12] what's really been good about it and
[1:10:19] » comes to my mind safety
[1:10:23] happened to be in our u animal shelter with a incline that that
[1:10:32] the person that was going to go in the morning it was maybe slippery to go up
[1:10:35] that incline so they had to go get a the u
[1:10:45] » a mat that they would had to put on [clears throat] there.
[1:10:47] » So, this person forgot to do that and slip and hurt themselves.
[1:10:52] So, we're going back through that and saying, "Okay, how how we're going to
[1:10:55] make sure that that back goes out there and then it this was just in a big group
[1:11:00] discussion and um I think it was a rope department came up
[1:11:06] non-stick tape. They were able to take that over there and they put that
[1:11:11] non-stick tape on there. Something you don't have to take, you know, remove or
[1:11:15] anything. You don't have to remember anything. It's there." So, uh, that was
[1:11:20] just just a a very simple, I guess, uh, example of how this is supposed to work.
[1:11:28] We have collaboration, teamwork to figure out solutions to problems.
[1:11:34] » So then, are they going to be required to read everybody else's projects?
[1:11:41] No, there's no requirement to do that, >> but we discuss them in the department
[1:11:46] head meetings and people >> there'll be some comments.
[1:11:50] » Yes, there'll be a comment or something. >> Yeah, comments that come up and stuff.
[1:11:53] So, >> it sounds great. I would have loved to
[1:11:57] have access to that during my construction project.
[1:12:00] » Oh, yeah. That's that's typical of this project.
[1:12:03] » But so much of that was not under my control. you know, I was dealing with
[1:12:08] vendors and subcontractors and so it would be hard to measure the
[1:12:13] effectiveness of that that project in that way and so many things I didn't
[1:12:18] control but I would have loved to have tracked
[1:12:22] it >> tried to collaborate with it.
[1:12:25] » Yeah, absolutely. >> Some of some of it communication
[1:12:29] » for sure.
[1:12:36] » Larry, you have any comments? you want to add?
[1:12:44] » I'm not going to use it. So,
[1:12:49] » you may access it some at some point though.
[1:12:54] [clears throat]
[1:12:56] » Any other comments? When you said you got 30, I guess you
[1:13:03] can move and remove people as whatever as you needed. Yeah.
[1:13:11] It's not one of those deals got person and they're part of this and then
[1:13:18] move them can't put somebody else. like all of our
[1:13:26] » users Microsoft Outlook everything users
[1:13:33] » is this and and and maybe correct me if I'm wrong that might be wrong
[1:13:40] is this enhanced software associated with the uh Sigma six
[1:13:47] » six sigma lean >> yes this part of what you're doing with
[1:13:51] that Yes, there's some overlap. >> Project of this
[1:13:55] » a project >> program one of the projects.
[1:13:59] » Well, it's a project by definition means that there's there's
[1:14:06] a gap between where it should be performing
[1:14:10] and where it is right now. Some kind of gap. Okay. And so, how do you close the
[1:14:16] gap? And there's there's different ways to do that. Um,
[1:14:24] generally speaking that most of the time just our own abilities just going out
[1:14:30] and trying to solve a problem usually usually try end up trying to solve the
[1:14:36] symptoms. Okay. It takes extra effort and research and work to get to the
[1:14:42] actual cause so that whenever you fix that cause, you actually solve the
[1:14:48] problem. So that's all lean six sigma is. It's really just trying to uh
[1:14:57] you're really just trying to to learn a methodology using some data and some
[1:15:03] tools to try to more likely get to the cause so that you actually fix the
[1:15:08] problem. And so what these projects are is part of it is utilizing some of the
[1:15:15] things that uh that that lean six sigma plan do checkout these types of
[1:15:21] methodology that trying to train and get people used to go through that process
[1:15:26] and document process so that we solution and u so yeah that is part it kind of
[1:15:34] fits into
[1:15:41] And then my understanding is that there are different levels
[1:15:46] » of achievements and would that be part of this?
[1:15:50] » Not really that play into this. That has nothing to do
[1:15:53] » not really. I mean the certification part of that is really just uh
[1:15:57] understand a certain level body of knowledge that that you can um that you
[1:16:02] have maybe a certification says that there's others
[1:16:06] that did not go through that that have that same basic knowledge but it's it's
[1:16:12] a growing experience of of knowing and understanding and work through
[1:16:19] 60 projects here. I'm not saying they're all going to be using that to the the
[1:16:25] greatest extent, but but we're learning as we're going
[1:16:30] through this. It's it's a learning type organization and that's that's where we
[1:16:35] need it. >> Is there an expectation then for
[1:16:39] department heads to achieve uh different levels of
[1:16:45] » notification? No, I mean it was just put out there that they couldn't get
[1:16:50] certified errors and something >> but u
[1:16:53] » it's not a mandatory >> it's not a mandatory thing.
[1:16:58] » Well, it started with some of not knowing how to do goals and objectives
[1:17:03] and to plan a project. They asked they asked for you know help us. So that's
[1:17:09] when he came up with the class on on how to do that uh following those methods.
[1:17:15] But I mean they had no idea they had not been exposed to this before.
[1:17:20] » So you're saying it started with that. So this is kind of what initiated
[1:17:26] this >> right goals and objectives.
[1:17:30] » Yeah. Just having you have you got 10 >> employees were asking for help.
[1:17:35] » Yeah. >> What's the difference between tasks and
[1:17:37] project they were asking? Yeah.
[1:17:44] that you know talking about that what's what does it what do you mean when you
[1:17:49] say cause or mean by trying to work on the symptom not the cause you know just
[1:17:55] terminology and just trying to understand the method of actually
[1:17:59] solving
[1:18:02] » we have any more comments or questions
[1:18:08] » I am assuming that you want to place this back on the fiscal court agenda.
[1:18:14] » I would like to I mean if if a majority of of you all don't see the benefit
[1:18:21] don't want to proceed with it.
[1:18:27] » We don't put it out there. and
[1:18:29] » we are missing some fiscal court members at this meeting that are are not here of
[1:18:34] course to speak or ask questions but for those that are here I is this something
[1:18:40] move forward on we need to table this um what's your pleasure I know that we
[1:18:47] don't have 100% attendance at this meeting from fiscal court members so
[1:18:54] » I'm not comfortable with it right now I mean like I said I was just I've been
[1:18:58] trying to dig through it and it's a challenge for me to understand it. Goals
[1:19:02] and objectives I mo school I managed or I work for someone else. They brought me
[1:19:08] in once a year. I sat down with them. They told me gave what my goals
[1:19:12] objectives for my particular profession or what I was doing, my job
[1:19:17] responsibilities were. So I guess I'm trying to confuse my old my history with
[1:19:22] whatever you're talking about judge. Those and objectives are different. I
[1:19:26] mean, if I'm running a department, road department, my goal is going to be to
[1:19:29] try to get every mile I can paved and every pothole filled and all the
[1:19:33] complaints taken care of, but we're talking about putting other stuff in
[1:19:37] there as goals and objectives. So, I don't I'm confused about what what
[1:19:40] you're actually asking for. The goals and objectives is a subset
[1:19:47] of all these 61. Some of these are specific to your grounds and objectives.
[1:19:52] So if something is important for the EMS department like meeting the uh service
[1:20:00] time that's a pretty big deal seconds count right for any run that you're
[1:20:05] trying to so that would be a go specific margin goal for that department some of
[1:20:12] these are things that just crop up there something that goes wrong something
[1:20:17] isn't working the way that it should um and that becomes a project by itself.
[1:20:24] It's separate from the goals and objectives. So there there's different
[1:20:27] things that are associated that different things that make up these
[1:20:33] projects and um so
[1:20:38] is there a print out or a model that you can we actually can see that someone has
[1:20:47] that's used this system to give you reports and see an example of the
[1:20:50] reports and you can go on write work see what looks like um the problem I've got
[1:20:58] here is that that this is a cultural change. It's it's um
[1:21:06] it's internal stuff that I believe is best for our organization
[1:21:13] internally. Um,
[1:21:16] all we're really asking for you for all the magistrates is to help me here with
[1:21:23] this with what will end up being six or $7,000.
[1:21:29] Okay, the $60 million budget, right? Granted, this first year it is almost
[1:21:35] 15,000, but um
[1:21:41] I'm not I'm not asking for a million dollars here to help me with
[1:21:46] putting a tool in place. That's all it is. It's a tool internally
[1:21:52] to help become more help our people become efficient in their particular
[1:21:58] areas and departments. I I don't know that I'm going to be able to convince
[1:22:03] you in what is now maybe 45 minutes um or even if you gave me another hour
[1:22:13] or two hours or the next week to convince you that this is the right tool
[1:22:20] or the right thing to do. I believe it is the right thing.
[1:22:25] Okay. I've got a lot of experience about 30 35 years experience in doing this
[1:22:31] exact thing >> not in in county government okay
[1:22:35] » but in all all kinds of other organizations and all kinds of other
[1:22:39] projects that even if I'm in industry not everybody in that industry in that
[1:22:45] company is is out there making widgets
[1:22:50] there's a lot of other processes that are going on that can go just as wrong
[1:22:54] so things like billing, invoicing, uh, accounts payable, all kinds of
[1:23:00] different processes that are out there that can cost the company just as much
[1:23:05] as the person out there making assembling this part 15 seconds. Okay?
[1:23:12] It's there there's I just don't know what I'm going to be
[1:23:18] able to do here to convince you. And I and I don't I I was hoping I wouldn't
[1:23:24] have to to go through um you know a week long
[1:23:31] dissertation on how this thing works and how this type of change works in an
[1:23:36] organization. I'm all I'm asking is really this time
[1:23:41] less than $15,000 for this u tool to help this thing
[1:23:47] forward. It's not that it's not I mean money is a concern. Yeah. All dollars we
[1:23:53] spend are a big concern. Sure. >> But I'm I'm more concerned with
[1:23:57] employees. The effect it's going to have on them. Whether or not it's going to be
[1:24:00] bad on morale or whether or not it's going to be time consuming when they
[1:24:03] could be putting their time in there. Do you know of any other county that's that
[1:24:07] has this? >> Not really. There's there's there's been
[1:24:12] uh some other cities that have this type.
[1:24:17] I'm not aware of any counties not in Kentucky.
[1:24:21] » Any cities in Kentucky that you're aware of?
[1:24:24] » Uh the only one I had in I found that's somewhat main I think it was the I had
[1:24:32] training >> you could go to Fort Wayne and look at
[1:24:35] what they link Sigma
[1:24:40] how to >> so we'll be the only county or only
[1:24:43] government body in the whole state of Kentucky that's doing this. I don't I
[1:24:48] wouldn't say that I was at for every single city.
[1:24:52] » I've never I mean I've never heard of complaining or anything.
[1:24:54] » Oh, definitely. >> No, this is this really is something
[1:25:00] that is um six sigma but project management is in
[1:25:07] several cities and counties that
[1:25:12] that's what this software is is project management.
[1:25:16] So that's it. He's just using the basis of six sigma. The hospitals are using
[1:25:22] it. Six sigma is going into hospitals. We had it in our accounting firm. Taught
[1:25:28] it in our accounting firm. A lot of service organizations are using it. It
[1:25:33] just started manufacturing. It's spread.
[1:25:39] » Anybody else want to speak to how they feel?
[1:25:45] I'm >> well I don't trust his judgment on
[1:25:49] whatever this is but I also would expect the magistrates to have access to it
[1:25:56] view only or whatever in a year or whatever
[1:26:02] just so we can see all the projects
[1:26:13] » if it's a management tool
[1:26:16] Supposedly, we're part of the team, so we should be able to see what projects
[1:26:20] you're working on and whatever. Like I said, view only. We can't input
[1:26:25] anything, but to see what's going on.
[1:26:32] » That's the way I feel. >> And maybe not every magistrate, but two
[1:26:36] or four or something, whatever is agreed on.
[1:26:44] address from constituents.
[1:26:50] » Did you have something? >> Well, I'm just going to say it's, you
[1:26:53] know, if it's if it's a a welloiled machine works
[1:26:59] better than one is not. Uh, and if this is something the judge needs to keep
[1:27:08] track of everything, I I don't see I don't see the problem. Uh, if if the
[1:27:14] employees don't like it, I don't I don't know why that's an issue. They've got a
[1:27:19] job to do and if if they're expected to do it, they are to do it. If they don't
[1:27:24] like it, they can go somewhere else. the way I look at it. But if the judge
[1:27:28] thinks this is works better and going to be beneficial to the county county
[1:27:36] government, I I don't see that I don't see the problem with so
[1:27:42] I don't know why we're even discussing it to be honest with you. But
[1:27:48] he is a judge. He was voted in as a judge and he should
[1:27:54] have some say so on over some of this stuff.
[1:27:57] » I think we're just looking for clarification on what project definition
[1:28:02] of project which which we on that pretty clear and and and what this entails. I
[1:28:07] think we're just some additional questions that were carried over from
[1:28:11] our last committee meeting and some of us were not didn't feel comfortable
[1:28:16] about voting on it at that time. Um, if I don't have any objection, I'll go
[1:28:22] ahead and move this forward and place it on the next fiscal court meeting. Just
[1:28:26] go ahead and vote on it. >> Well, that's the best way to do it. Then
[1:28:29] if you don't don't like it, vote against it.
[1:28:35] » I'm not hearing any objection to moving it forward. Place it on the fiscal
[1:28:39] report uh agenda for next week.
[1:28:44] If there's other specific questions that any of you have, give me a call or you
[1:28:49] want to come see me. I can sit down and get
[1:28:53] specific information as if you need to understand it.
[1:29:02] » All right. Thank you. Um Laura, >> I don't have anything.
[1:29:08] » Thank you. [clears throat] And um Sarah Joe. I just have a our uh FY26 our
[1:29:15] fiscal year runs July 1 through June 30 every year and so we've got our FY26
[1:29:22] impact report. So you can pass those around. Um the report I'm passing around
[1:29:27] has the number for the district. Um it's not everything we do. Everything we do
[1:29:34] will not fit on one piece of paper, but it's a a highlight. So what I did is I
[1:29:39] went in before I came here and I pulled out just Harden County's numbers so you
[1:29:42] would know what those are. So out of the almost 22,000 W nutrition education
[1:29:49] visits we did across the district 10,493 of those were in Harden County. Uh our
[1:29:56] prenatal case management participants in Harden County, there were 20 of them. We
[1:30:00] received 190 uh referrals and uh 20 women took us up on prenatal case
[1:30:07] management. That's just connecting on we do a screening form. We connect them
[1:30:11] with the resources they need to make sure mom and baby have the the best
[1:30:15] outcome possible. Our hands visits, 3,935
[1:30:19] of those were uh Harden County. uh the pounds of adulterated food product
[1:30:26] removed. That's when our environmentalists go and do an
[1:30:28] inspections and they find something that's either contaminated, stored
[1:30:31] improperly, out of temp, um in some way it's adulterated and not safe for for
[1:30:37] consumption. Uh in Harden County, we removed 2,862
[1:30:42] pounds of adulterated food product. Uh we conducted 4,041 environmental
[1:30:47] inspections in Harden County alone. We distributed 1,46
[1:30:53] harm reduction supplies. Um that was an increase in Harden County. Uh which was
[1:30:58] unique because that decreased in some of our most of our other counties. Um that
[1:31:03] includes things like Narcan and our Narcan distribution boxes. Um that also
[1:31:08] that total number on that sheet also includes um some supplies that are
[1:31:13] distributed out of our syringe service program. So, in Harden County, when I
[1:31:17] say it's 1,46, that's only uh that's that that is only
[1:31:22] at community events. That doesn't include because we don't have an SSP
[1:31:26] here. Um and then um also if we we provide
[1:31:31] supplies to quick response teams, treat treatment or recovery programs, um those
[1:31:36] types of things. um or for at community events um things that we give out to
[1:31:40] help unintentional injuries. Our harm reduction visits and community
[1:31:44] encounters. These are community encounters only in Harden County, but
[1:31:49] 175 of those are in Harden County alone. Total immunizations given um 743
[1:31:55] of those are Harden County. We did see a decrease um in immunizations
[1:32:00] administered in Harden County from FY 25 to 26, but we saw an overall increase if
[1:32:06] you look at Harden County. So, people are getting vaccinated, just may not be
[1:32:10] at the health department. So, it's still a good thing. Um tuberculosis services,
[1:32:14] 1440 were in Harden County. Sexually transmitted infection test.
[1:32:20] Um that was down a little bit for FY25, which may be a good good thing. Um,
[1:32:25] total disease and multi-drugresistant organism investigations, 2,146
[1:32:32] were investigated in Harden County alone. We did 29 mobile unit events in
[1:32:37] Harden. Um, we referred uh individuals uh 2,182
[1:32:43] times to other community services. That's something that's really normal at
[1:32:46] the health department. They'll call us knowing that we don't do that, but
[1:32:49] asking us where to go for certain things. And so that's that's what's
[1:32:53] included in there is we referred them to to community service that they need or
[1:32:58] another agency. Um community outreach supplies distributed 2,695 of those were
[1:33:04] hardened. Um those are they can be materials just to increase general
[1:33:08] awareness of what the local health department services are education about
[1:33:12] chronic or infectious diseases. Um we target uh hard-to-reach populations. is
[1:33:18] we have a social vulnerability index map that we use that helps identify areas
[1:33:21] and we can also do that by magistrate district. So if you ever want your
[1:33:25] information for your magistrate district, we can tell you um we can show
[1:33:30] you where where the issues are in [clears throat] your area. And then we
[1:33:34] also give out dental supplies is included in that. And this is one I'm
[1:33:38] really proud of. Students receiving evidence-based prevention education. uh
[1:33:42] in FY25 that was 802 and FY26 is 1,645 and pardons. So we we more than doubled
[1:33:50] that. Um that includes choosing the best which is an abstinence based education
[1:33:55] reducing the risk which is abstinence and protection too good for drugs uh
[1:33:59] which is a drug prevention program and alternative uh sta Stanford program
[1:34:03] which addresses uh vaping. So, um, that those are your numbers if if you look at
[1:34:10] that impact report of what was done in Harden County alone.
[1:34:19] » Businesses that we have in Harden County,
[1:34:21] » you know, I don't know. There's been proposed legislation for them to have to
[1:34:24] register and it hasn't passed yet. So, um, that's hard to say because there's
[1:34:29] not a there's not a um process for them to have to register.
[1:34:36] So that gives you you have gas stations that may have it and then you have
[1:34:39] standalones that may have it. And so there's not a requirement in Kentucky to
[1:34:44] get those registered. There was proposed legislation for that to go through ABC.
[1:34:49] Um but it hasn't passed yet. >> A lot of discussion about the flu shots.
[1:34:54] Uh the new MRNA. Is that going to be mostly for folks my
[1:35:00] age? uh
[1:35:04] » you know I'm not sure um about that but you know they supposedly very effective
[1:35:11] and there is special vaccine for people that are um uh of a certain age group
[1:35:16] [laughter]
[1:35:20] » yes u you know and I wanted to say too right now we're doing a lot of education
[1:35:26] um on measles because we've had some confirmed cases of measles in Kentucky
[1:35:30] so look for that information to come out and then thought I brought my
[1:35:34] cycllospora numbers. I've seen I'm sure you've seen that and everybody's scared
[1:35:38] to eat lettuce and uh me >> uh so in Lincoln Trail District Health
[1:35:43] Department alone this is as of um 8:14 since this is Friday and it is slowing
[1:35:49] down thank goodness but we had 75 total cases with 32 of those in Harden County.
[1:35:54] So that's 12 page that's a 12-page history and um investigation that we
[1:36:00] have to fill out every time we have a case. So and we've had I think a couple
[1:36:04] hospitalized locally too. So, but that's slowing down. And um our environmental
[1:36:10] team and our EP team have worked really hard on on doing uh a lot of work there
[1:36:14] from obtaining samples and submitting them to the FDA for for um for uh
[1:36:20] testing as well as um doing visits in our um retail food establishment to make
[1:36:26] sure the products off the shelf.
[1:36:32] » Well, I have short. Thank you for sharing those numbers with us. We
[1:36:38] appreciate that. And I appreciate you breaking it down for just the Harden
[1:36:41] County numbers, too. That that kind of gives us an idea what we're doing right
[1:36:45] here in our local community. Thank you.
[1:36:51] All right, then. Um, nothing else. Meeting a journ. Thank
[1:36:56] you.