[0:01] us what I very soon that

[0:02] should been like that's the

[0:05] dress like it's If the bill to

[0:09] have backed decision, the

[0:13] different and reason we're is

[0:18] you need. The fact making so

[0:20] It is things that need stored

[0:21] away. That's why always never

[0:34] per But I'm like a person

[0:36] about Iowa Korea love just

[0:38] he's oh, yeah. And I love

[0:51] about most of from member.

[0:58] This is a bit. You everybody

[1:00] carries designer work what

[1:05] this is coat. So much 30

[1:13] years. Like just look like it

[1:22] reported in an age it came a

[1:27] it was fake. So that makes it

[1:33] even better. That's card. Cnn

[1:44] News for If Is going nowhere

[1:48] to partner was

[1:57] Me I think tank is the

[2:05] calories. She's summer. She?

[2:20] They don't can

[2:26] And then do

[2:26] calling to order the AUGUST

[2:28] 27th for business. The

[2:30] neighborhood services. My name

[2:31] is Abby Brands and the

[2:32] director for the Department of

[2:33] Business Neighborhood

[2:34] Services. If my board members

[2:34] would like to introduce

[2:35] themselves. Courtney, our

[2:41] road. Camille bunt. Kate or

[2:47] pool. With consent. I would

[2:50] like to move the the budget

[2:50] presentation after the action

[2:51] items just so currently can

[2:57] get those. Going done first

[3:01] great. Second sent Saint

[3:05] Center it. All right. So

[3:07] moving on first item, we have

[3:08] the minutes from the JULY 23rd

[3:11] meeting. Are there any

[3:14] questions about these minutes

[3:15] or there a motion to approve

[3:17] moved. Is there a second?

[3:22] Those in favor signify by

[3:27] saying Aye, JULY 23rd minutes.

[3:31] a lot of papers today. And

[3:32] since we're moving forward

[3:33] with the action items, first.

[3:37] MISS Curly. It's a Seton, 0,

[3:40] 30.

[3:48] For resolution. Number 2026.

[3:51] See 10, 0, 30 staff recommends

[3:56] board authorize director, a

[3:57] place leads up on the

[3:57] properties listed exhibit a

[4:01] from pay. It the mowing and

[4:01] costs incurred by the

[4:04] department. And a check I-75

[4:08] their advice. Code. The nsa's

[4:09] responsible for the inspection

[4:10] abatement and enforcement

[4:10] environmental public

[4:13] nuisances. When a property

[4:15] owner does not correct

[4:16] violation. The city of was the

[4:19] contractor the property and

[4:21] that the city's abatement

[4:22] Koster. I hate the city show

[4:26] saline up on the property.

[4:27] Hard think lane to Haitian

[4:32] represents 379 cases. With a

[4:37] total 136,870 $30. The cases

[4:40] out me 30 days past due as of

[4:45] AUGUST 7.46 think you are

[4:47] there any questions during the

[4:49] highways and Grassley Cincy 0

[4:58] 30. Listen. Motion to approve

[5:01] resolution. Number 2, 0, 2, 6

[5:05] 10 Dash, 0, 3, 0, Is there a

[5:07] second second? All right. All

[5:08] those in favor signify by

[5:15] saying Aye, aye. 2.31

[5:16] resolution, number 26 to 10 is

[5:21] your 3. Why staff recommends

[5:21] board authorize the director

[5:22] to replace things up on the

[5:25] properties listed exhibit a

[5:27] paid trash debris. Cleanup.

[5:30] Innovation costs incurred by

[5:33] the department and secretary

[5:35] one of kind us is responsible

[5:36] for the inspection abatement,

[5:37] enforce net of environmental

[5:40] policies to. One property

[5:41] owner not correct the

[5:41] violation the city and was

[5:44] contractor pay $0.50 and then

[5:47] at the cities of a unit coster

[5:48] on pay the city, some place a

[5:52] on the property. This

[5:53] certifications represents 34

[5:57] trash violation cases. Well,

[6:04] that's $16,487.10 seconds.

[6:05] Fact, out seeing these 30 days

[6:05] past due as of AUGUST, 27th

[6:13] 2026. Questions for Carly. A

[6:19] motion for statins. Are 31.

[6:20] All those in favor signify by

[6:23] saying Aye aye.

[6:28] Usually when we present our

[6:29] budget presentation to you

[6:31] guys, it's like 2 days after

[6:33] we've got to council. So it's

[6:34] all really fresh. But now

[6:35] we're week behind and we've

[6:36] been dealing with the floods.

[6:38] This is going to be. It'll

[6:41] it'll be a Is usually we still

[6:46] have like the endorphins of We

[6:49] It's

[7:00] got off this is our 27 budget

[7:06] presentation presenting today,

[7:10] our department must present

[7:11] annual budget to our board.

[7:12] This not the city of voting

[7:14] matter, but it is for us to if

[7:15] you general understanding of

[7:18] what we presented to council,

[7:19] what they're currently

[7:20] deliberating and then if there

[7:21] are suggestions you want to

[7:24] make to council things like

[7:25] Certainly when you're pregnant

[7:25] just with us, we can have

[7:30] those conversations as well.

[7:31] All right. So just a quick

[7:32] breakdown. You guys already

[7:32] know this. But as our

[7:34] divisions, construction of

[7:36] business services overseas, a

[7:37] lot of our permitting

[7:39] functions, special events,

[7:39] weights and measures licensing

[7:42] different kinds of inspections

[7:44] that are associated with those

[7:45] things up. A land use services

[7:46] is predominantly Campos,

[7:48] owning unsafe building side of

[7:50] the house. You can various

[7:52] things well up to that

[7:54] division and the

[7:57] administration and finance,

[7:57] which even overseas kind of

[8:01] the internal working of our

[8:03] department offend last year

[8:03] introduced programming

[8:04] budgets. The idea being on set

[8:08] of just kind of ancillary

[8:08] characters and sections we now

[8:10] are aligning all of our

[8:13] expenses, too programs. And so

[8:14] you can see that in second

[8:16] section. There. Most of the

[8:17] things that you would assume

[8:18] we have labeled as a program

[8:19] to highways and grass program

[8:20] or demolition program. Things

[8:22] like that. As you can see,

[8:24] there are a lot of overlap of

[8:24] program coats between the

[8:26] different divisions, right?

[8:28] Like we MAY issue a zoning it

[8:32] on one side, but we are doing

[8:32] zoning inspections on the

[8:33] other side to this going to be

[8:36] overlap in those areas. One

[8:38] thing I really enjoy about

[8:40] this is I think is a good

[8:41] example of special events,

[8:42] right? There's several

[8:43] different departments between

[8:46] dpw and impd and I d and U.S.

[8:47] All dealing with special

[8:48] events. And so the controller

[8:49] being able to just pull the

[8:51] special that code and see at

[8:51] any given time how much the

[8:53] city is spending on that one

[8:55] program. That's wonderful. We

[8:56] can actually see like holistic

[8:57] spending across the

[9:02] enterprise. All So I provided

[9:04] this last year. It was mostly

[9:05] it was just the nsa and the

[9:05] health department just to kind

[9:08] of help define the lines.

[9:09] Between us because they do get

[9:12] confusing from time to time.

[9:13] We like to say, you health

[9:14] department is occupied where

[9:15] they can. But we also

[9:19] obviously do some forsman of a

[9:20] occupied properties were

[9:20] talking about zoning and

[9:23] things like that. They have

[9:24] their own have high weeds and

[9:25] grass program. And so we might

[9:28] overlap in those areas this

[9:30] year. I also added emt and dpw

[9:31] just to kind of expand picture

[9:32] a little bit more because once

[9:32] again, there's often confusion

[9:37] about. Where dmd do versus

[9:38] asleep when does the counselor

[9:40] need to send the request to us

[9:42] versus them? That kind of

[9:42] thing. So I just think this is

[9:46] a helpful tool for councils,

[9:47] but also the board. Anybody

[9:48] else who's watching kind of

[9:49] see where those lines I do

[9:53] want to point Right under

[9:55] about half way you can see

[9:56] enforcing local federal flood

[9:57] regulations. We have been

[9:58] very, very involved in the

[10:02] local flood response. The nsa

[10:03] has been charged with doing

[10:04] rapid damage assessments,

[10:05] which is going on in the

[10:07] community and just exactly as

[10:09] it sounds rapidly getting

[10:10] through, seeing what the

[10:11] damage is, pulling all those

[10:11] estimates together so we can

[10:16] send them to fema and that

[10:16] helps back up disaster relief

[10:18] request as the city we

[10:21] completed over 4,000

[10:23] inspections and about in less

[10:24] than a week, the press about

[10:25] 30 inspectors just really

[10:27] incredible. I'm so proud of

[10:28] the team was just some

[10:29] incredible public servants on

[10:31] our team that were eager to

[10:32] really get out there and talk

[10:34] to property owners. So just

[10:37] want to shout that out. All

[10:38] right. We're looking at

[10:41] people. One of the great

[10:42] stories of this year's to talk

[10:45] about her vacancy rate, evil

[10:46] will talk about this. When we

[10:48] get further on a tight budget

[10:49] fights. But them took a look

[10:51] at different attrition. Rates

[10:52] across departments how that's

[10:54] reflected in our budget. And

[10:57] so that had looking can see

[10:58] rain seeing like, well, we've

[11:00] really come a long as far as

[11:01] retaining I think there's few

[11:02] different reasons for that.

[11:04] Obviously. Think our eu

[11:05] negotiations couple years ago

[11:06] really health that right

[11:07] sizing and getting a letter

[11:08] for union employees where they

[11:13] needed to be excuse me. And as

[11:14] you can see there, we

[11:14] currently have 10 vacancies

[11:18] that half and half of the

[11:22] apartment. There was also a

[11:23] survey that was done earlier

[11:25] this year. Enterprise wide and

[11:27] we scored either better or on

[11:29] par with the rest of the

[11:30] enterprise as far as our

[11:31] department. So how people feel

[11:32] like they're getting

[11:34] communicated to the safety in

[11:36] the workplace. Things like We

[11:37] scored pretty well, but

[11:38] there's obviously still room

[11:41] for improvement we are

[11:42] conducting a mission and

[11:44] values exercise with the

[11:44] department. This is the 10

[11:45] year anniversary of Dce

[11:49] becoming bn U.S. And now that

[11:50] we no longer have acs under

[11:51] our purview, just seems like a

[11:54] really good time to get

[11:54] everybody involved to talk

[11:55] about what our values as a

[11:56] department and what Sharon

[12:02] mission statement. The We re.

[12:04] For a back. I should say the

[12:06] Social committee, a lot of

[12:07] social, kind of fizzled out

[12:07] during covid and people

[12:08] working from home that we

[12:09] brought that back. We had an

[12:12] ice cream social. They're

[12:13] planning other events as well.

[12:14] And it's just been nice to

[12:15] have an opportunity to get

[12:17] people back into the same room

[12:19] together. Even folks on the

[12:20] same team might just in a car

[12:21] on the field and getting those

[12:24] folks back together. Have also

[12:25] been sending quarterly updates

[12:25] to the entire department

[12:27] covering everything in the

[12:28] department so that way people

[12:31] know whether it's something

[12:32] that is that pertains to them

[12:32] or something that just

[12:34] pertains to partner, why

[12:34] they're getting more regular

[12:35] information from you is the

[12:40] director. So construction and

[12:40] business services. These

[12:41] numbers are are pretty spot on

[12:44] to where we have been year

[12:47] over last year. A lot of our

[12:49] focus was things coming from

[12:50] the state House 10. 37 made it

[12:51] so that we could no longer be

[12:54] more stringent than item,

[12:54] which meant that we can no

[12:55] longer a sure drainage permits

[12:59] under an acre which Matt, we

[12:59] essentially can no she

[13:00] drainage permits for

[13:02] residential projects for the

[13:05] most part. So obviously there

[13:06] was a lot of coordination and

[13:06] legal interpretation that went

[13:10] into that and it took a lot of

[13:14] attention last year. 10, 0, 5,

[13:15] created a new private provider

[13:18] process that allows. Folks to

[13:20] apply for in a different

[13:21] manner and be able to oversee

[13:23] those permits a different

[13:24] manner. And that took a lot of

[13:24] work to coordinate internally

[13:26] of what does that look like?

[13:27] But also building entirely new

[13:29] workflow that had to be live

[13:31] in JANUARY. So there was a lot

[13:34] of it development and a lot

[13:34] reassessing our processes last

[13:35] year because of what came from

[13:37] the state house. We fully live

[13:42] with bookings. That calendar

[13:43] type link. So now if you get

[13:45] to e-mail from one of our

[13:46] permit reviewers who says

[13:49] here's your notice of review.

[13:50] And you look at it I have no

[13:53] idea what this You can click

[13:55] that link at the bottom of

[13:56] email and schedule a 30 minute

[13:57] meeting to go over that with

[13:59] them. As you can see there,

[14:01] we've had 460 bookings

[14:02] appointment scheduled. So

[14:03] people are using it, which I

[14:04] love to see the whole idea.

[14:05] And that is that, you know. We

[14:07] need to be able to meet people

[14:09] where they are. So. Says

[14:13] fantastic. And in trying to

[14:16] silence everything and that.

[14:21] Very raw, sorry. And Tony, 26

[14:22] streamline any which will talk

[14:23] about the next couple slides

[14:26] been our biggest initiative in

[14:27] this area. And we're also

[14:30] working overhaul our special

[14:30] of ordinance that hasn't been

[14:32] touched since the Super Bowl.

[14:32] We've been meeting with I d

[14:34] dpw impd everybody. So get

[14:35] everybody's feelings and edits

[14:37] and things like about that and

[14:39] work through that front end of

[14:40] the year and then 2027. We'll

[14:41] talk about these couple

[14:42] things. Interview. He just

[14:46] lives. So streamlining u i

[14:47] believe we've talked about

[14:50] this from a Streamline Indy is

[14:53] a multi department initiative

[14:54] between us the Indian dpw to

[14:56] really look at what

[14:57] development processes,

[14:58] especially those that can

[14:59] overlap and what can we do to

[15:01] make development easier in

[15:04] Marion County, whether that's

[15:04] looking at the actual zoning

[15:05] ordinance, whether that's just

[15:08] looking at the way. We submit

[15:09] permits or the way that we're

[15:11] interacting with the

[15:14] community. So we started Presa

[15:14] middle meetings at beginning

[15:15] of this year. That is a

[15:17] meeting that is voluntary

[15:20] development projects. A member

[15:22] of the Indy dpw and be in us

[15:23] is included in that meeting so

[15:25] that people can get those like

[15:26] questions, answers immediately

[15:28] from those individuals and all

[15:29] those different parties

[15:29] instead of maybe having to

[15:31] work through Bns, which was

[15:33] historically all things kind

[15:35] of winter directly, but often

[15:35] in a vacuum, another far

[15:40] collaborative. And quarterly

[15:42] updates were doing webinars

[15:43] regularly with the public to

[15:44] be able to update them on

[15:47] streamline Indy. We have new

[15:48] 3rd party contract that this

[15:50] board is aware of because you

[15:51] approve them. About a month

[15:55] ago to him to do too. We have

[15:56] a new accelerated review

[15:56] policy that this board is

[15:57] aware because you approved

[15:59] late last year we were

[16:01] planning on introducing a

[16:01] version 2 of that version. One

[16:05] has been going pretty well.

[16:06] And so we wanted to give it a

[16:07] little bit more time to see

[16:09] like what do we need to expand

[16:11] on improved? So we're just

[16:12] holding on that at this

[16:15] moment. But the ones which has

[16:17] been great, we are now doing a

[16:19] recording process where if you

[16:20] apply for drainage permit, you

[16:20] can often for us to record the

[16:25] documents at the end. So right

[16:26] now that can cause some delays

[16:26] and that we give you the

[16:29] document. You sign it. You

[16:30] give it to us. We signed it.

[16:31] We get it back to you. Then

[16:32] you have to report it and you

[16:33] have to give us a copy of the

[16:34] recording. And it's just extra

[16:35] steps that we can help

[16:38] facilitate. So that went live

[16:40] just a couple weeks ago, fee

[16:41] associated with that just the

[16:41] standard recording fee, we

[16:42] don't have anything on top of

[16:46] that. We just We start a new

[16:47] satisfaction survey that now

[16:49] comes with every permit

[16:49] issuance email. So just

[16:52] general 3 to 5 questions. How

[16:54] did you how would you rate

[16:55] your experience? That kind of

[16:56] think there hasn't been ton of

[16:56] great adoption we'll talk

[17:00] about that a little bit. But

[17:01] we're moving forward moving

[17:02] forward with ways to try to

[17:04] get more feedback from the

[17:05] community. We've working

[17:06] through different ways that we

[17:07] can make sure we're getting

[17:08] the documents we need before.

[17:09] We're sending them to our

[17:11] vendors. Just overall

[17:12] improving the way that we're

[17:15] communicating through review

[17:16] template. And so we're closer

[17:19] to from the bottom. Those 3

[17:20] case types existed in our

[17:21] system. The were not public

[17:23] facing. And so we found that

[17:24] people are having to reach out

[17:24] to staff to say, hey, can you

[17:27] open my chief infection cases.

[17:27] That is no longer an issue.

[17:30] Those public facing now. And

[17:32] then finally system discovery

[17:33] that is related to our overall

[17:34] permitting system will talk

[17:37] about that. A couple slides.

[17:38] All right. So moving on to

[17:40] some of the data reminding.

[17:45] When we look at drainage

[17:46] permits, we talk about range

[17:48] from us. There's been a lot of

[17:48] consternation folks range from

[17:52] its take a long time. And so

[17:53] when we kicked off initiative,

[17:55] we wanted to really dig into

[17:57] the data and truly understand

[17:57] what are the turnaround times

[17:58] for all the different stages

[18:00] when it comes to drainage when

[18:01] it comes to structural

[18:02] specifically for class one,

[18:03] which is commercial. You can

[18:06] see in that top table there.

[18:07] We have about 140 range from

[18:08] its in progress. 95 of those

[18:12] are waiting on the applicant.

[18:14] That means we have either sent

[18:15] them an initial review letter

[18:16] or multiple review letters or

[18:17] it could be that we've sent

[18:18] them an approval letter. And

[18:20] we're just waiting on final

[18:21] documents with that. Many are

[18:22] waiting with the applicant at

[18:26] this time. We move. Now you

[18:27] can see the 2025 average is

[18:28] that we have for each of the

[18:28] different stages, whether it

[18:30] was a sign. Our initial review

[18:34] letter, things like that in

[18:35] 2025. That average was 62

[18:36] working days working to does

[18:37] not include a weekend or a

[18:39] holiday the year prior to that

[18:41] was 113. So we already cut in

[18:43] half for cargo. Is 45? You can

[18:45] see we're at 47. And we've had

[18:51] 84%. In that team. That's a

[18:52] big number. Is a small team.

[18:53] So it doesn't take much to

[18:57] that big of a number. But, you

[18:58] know, we've had people who

[19:00] graduated so to speak to d-Md

[19:01] people who found other

[19:03] positions that we like,

[19:05] nothing that we were

[19:06] particularly concerned about.

[19:07] This all seemed kind natural

[19:08] attrition and turnover. But I

[19:10] am incredibly proud of the

[19:11] team that we've had that much

[19:14] change. And yet we are still

[19:15] that close to the target that

[19:18] we set for this year.

[19:19] Certainly that was

[19:19] year-to-date think these

[19:20] numbers were polled at the end

[19:23] of JULY. So could be trending

[19:24] better. And then you can see

[19:26] in the bullets they're more

[19:28] than 50% of the cases were

[19:30] assigned within one business

[19:31] day. So many feet see that 5

[19:31] days. That was actually

[19:33] because of the few outliers.

[19:35] Not because they were all

[19:40] struggling to get Moving on to

[19:42] structural. You can see the

[19:44] top there. We had an iv j

[19:47] article that was positive

[19:47] about the streamlining the

[19:48] initiative and permits in

[19:49] general. And so, yes, I am

[19:50] going to clip that highlight

[19:54] that that was wonderful to

[19:55] see, especially, you know,

[19:57] folks in the community and

[19:57] builders in the community

[19:58] speaking positively about the

[20:01] initiative as well. As you can

[20:02] see here, we having amazing

[20:04] numbers when it comes to class

[20:05] one structural permitting and

[20:07] turnaround times. I do want to

[20:07] highlight that just for

[20:08] transparency that these are

[20:10] the permits that has been

[20:12] issued, right? So what has

[20:13] been issued, we've averaged 15

[20:14] days, but they're still

[20:15] obviously permits and Kia have

[20:16] not So that's what those

[20:19] bullets are reflecting there.

[20:21] 25% of what has been applied

[20:22] for is still in progress. So

[20:25] hasn't been issued. But a

[20:26] quarter of those are just

[20:30] waiting to be issued. Like the

[20:31] reviews done. They're waiting

[20:32] on payments. They're waiting

[20:32] on the drainage from a trial p

[20:35] to be. Issue that kind of

[20:39] thing average of 15 working

[20:40] days for applicant response.

[20:41] So that means we've waited on

[20:42] average 3 weeks for folks to

[20:44] get back to us when we've sent

[20:46] them letters of review and the

[20:47] highest in the data that I saw

[20:49] was 106 days that we've been

[20:54] waiting for a Again, there's

[20:54] always room for improvement,

[20:56] but I think our teams are

[20:59] showing just fantastic results

[20:59] it comes to us like drilling

[21:00] into the data and seeing how

[21:03] numbers Moving on to the plus

[21:06] side of the house. We like to

[21:07] highlight our neighborhood

[21:11] cleanups. 13 times. I think

[21:12] we're already beyond that. I

[21:14] think this number just

[21:15] included our first one. And so

[21:16] it doesn't include some of our

[21:17] others. But we did. We picked

[21:20] up 3120 25 in her

[21:21] neighborhood. Cleanups. Did

[21:25] over 400 times in 2025. Trash

[21:26] cases. We obviously have our

[21:28] free clean program. So if

[21:30] you're someone who's been a

[21:31] victim of illegal dumping, we

[21:34] don't want issue a penalty the

[21:36] cost to clean it up. See sign

[21:37] an affidavit weekly for you

[21:39] can see what we've done. The

[21:40] community there. We also

[21:41] started high weeds and grass

[21:43] assistance program last year.

[21:45] We have not had the adoption

[21:45] that we wanted to see. But I

[21:48] we have planned to fires of

[21:52] that. I would suggest

[21:54] assistance program that we can

[21:55] stuff in the envelopes with

[21:56] the violation. Letters of

[21:57] people can be more aware.

[21:59] Think the letter speaks to it

[22:01] now. But people are just over

[22:03] looking at and then obviously

[22:04] thousands of unsafe building

[22:05] and zoning higher than we were

[22:10] at this point last year. It

[22:13] asked a question yet the high

[22:15] weeds and grass assistance

[22:17] says one primo year-to-date

[22:17] for $95. That doesn't read

[22:18] it's free. Help me. That's

[22:22] what we pay. Ok? So was reason

[22:23] all of the number all the cars

[22:24] you see on this slide are cost

[22:28] that we pay for 8 and that's

[22:29] Owners reach out and say I

[22:30] can't do it for abc are the

[22:32] kind of fly. That's not great.

[22:39] Thank So this like we've kind

[22:40] of lumped together our repair

[22:43] vacancy and demolition orders.

[22:45] And remember last year we

[22:45] posed to create the vacancy

[22:49] case and council. And of that

[22:50] legislation. And so now we are

[22:54] allowed to penalize property

[22:56] owners who had repair orders

[22:57] for an excessive amount of

[22:57] years. So it's just an extra

[22:58] tool in our tool kit at

[22:59] additional layers of

[23:01] enforcement on top of those

[23:04] properties, we opened over

[23:05] 1100 repair orders last year.

[23:05] We were at 500 year to date at

[23:11] the beach AUGUST 6.67 Vacancy

[23:12] cases of that hope. And I

[23:13] think we targeted about 120.

[23:14] 26 were still on target for

[23:16] those were just trying to open

[23:17] them as we open new repair

[23:18] orders. So those inspections

[23:19] and penalties are happening at

[23:23] the same time. 2 big wants to

[23:25] point out Kingsway in and 39th

[23:26] the numbers and those are very

[23:27] big properties and our ability

[23:30] to add vacancy cases. We

[23:31] believe that's helping push

[23:32] the idea of, you please,

[23:38] please instruction. 107

[23:39] structure, but for demolition

[23:40] in 2025, as you MAY recall, a

[23:43] couple years ago, the council

[23:44] appropriated 3 million dollars

[23:45] to us to help clean up our

[23:45] backlog. And we have really

[23:48] put that money toward. You can

[23:50] see here. 49 structures are

[23:50] under contract. 36 are in the

[23:54] bid process and 50 remain in

[23:56] our backlog. When we got that

[23:58] investment, we had 325

[24:00] demolition cases and 140 in

[24:01] our backlog. So there's always

[24:02] going to be something because

[24:04] we're always opening new

[24:04] demolition cases and putting

[24:06] things and good things like

[24:08] that. That you can see the

[24:08] team is just done an

[24:09] exceptional job of chipping

[24:11] away at number. So are these

[24:16] abandoned home? Typically when

[24:18] we go and assess a repair

[24:20] order are expected, goes

[24:21] around the property and

[24:22] assesses all the different

[24:23] things that can be wrong with

[24:25] That's that's out of score.

[24:26] And that helps us assess

[24:27] penalties and things like

[24:29] that. But it's at that time.

[24:30] We usually determine is this

[24:31] in such a state of disrepair

[24:32] that we need to order

[24:33] demolition case. Can this

[24:36] still be repaired so those are

[24:39] all properties where we found.

[24:40] Yes, it needs to be demolished

[24:41] lifted them building process

[24:42] to, to do that. And there's

[24:46] no. There's no honor living So

[24:49] it's a crack To terminating

[24:52] otherwise it goes to Marion

[24:53] County and in a band of

[24:54] something very specific. So

[24:55] we're very cautious about

[24:59] using the make it. Yeah. Your

[25:02] question so that is the owner

[25:02] responsible for paying for the

[25:03] cost of the demolition?

[25:06] Correct. So after we've done

[25:06] the demolition, we assess of

[25:08] the cost that to the owner.

[25:09] And if they do not pay it,

[25:12] that becomes a lien on their

[25:13] property they're provided

[25:15] demolition orders to do it

[25:16] themselves grant. Process

[25:19] they're made aware when the

[25:19] demolition order is open there

[25:20] made aware when the hearing

[25:21] occurs, they have the ability

[25:22] to come before the alj in and

[25:25] speak and say look them up

[25:26] They are made aware. I think

[25:29] we put in process as well. So

[25:30] they're given notices that the

[25:31] entire period, yes, if they

[25:33] come to us is a hand

[25:34] demolishing this. Obviously

[25:34] that's money. We could divert

[25:38] to another property. So a lot

[25:40] of the order, sessions a lot

[25:41] that several the orders. We

[25:42] opened and up. And owner,

[25:48] motion. All right. Moving on a

[25:50] technology. As I mentioned

[25:52] earlier, a lot of state

[25:52] legislation changes create a

[25:56] lot of development work for it

[25:57] team they a fantastic job last

[26:00] year. Going all that done,

[26:01] especially with all of our

[26:02] rain fee changes. There a lot

[26:03] that needed to be ready to go

[26:05] by JANUARY. 1st. You can see

[26:07] over to the left the year to

[26:10] date. Excuse me says actions

[26:11] its speaking to earlier

[26:12] haven't seen the adoption on

[26:13] that that we'd like to see.

[26:17] But what have seen, it's been

[26:18] Only one for one neutral and

[26:19] everything else. Things that

[26:20] are very good. So we love to

[26:20] see that especially when we

[26:23] see specific comments about

[26:23] specific staff members and

[26:27] permit flows. Right of way

[26:28] inspection. So previously, the

[26:29] only way you could complain

[26:32] about. Improper use of the

[26:33] right of way or someone

[26:34] blocking off right of way was

[26:37] to tell your counselor or to,

[26:39] you know, call us the kind of

[26:40] thing. Now we have a request

[26:41] and workload for So you can

[26:43] report if you see a contractor

[26:45] closing a lane or things like

[26:45] that and we'll send an

[26:46] inspector out and see if it's

[26:46] something that's been

[26:49] permitted or not. We went live

[26:53] with the road closures so

[26:54] that's road closures that

[26:55] indeed dot Gov. You can see at

[26:57] any given time what road

[26:58] closures are occurring in

[26:59] Marion County, especially

[26:59] those that pertain to special

[27:02] events or dpw projects, things

[27:03] like that. We're also pivoting

[27:04] that tool to create a new

[27:08] search for all cases. So road

[27:08] closures and special that will

[27:10] continue to live in one tool.

[27:11] But everything else related to

[27:12] permitting or inforcement will

[27:14] be in a new tool. So this

[27:17] allows you to visually see an

[27:18] area see like what permits or

[27:20] enforcement cases exist in

[27:22] that area. There's also the

[27:22] potential or the possibility

[27:24] for both of those tools where

[27:26] you could draw a space request

[27:28] notifications that certain

[27:30] frequencies. So for counselors

[27:31] or people, neighborhood

[27:32] associations, things like that

[27:35] like being able to see what is

[27:36] open in your area is great

[27:40] feature. Encounter. Something

[27:41] we talked about last year is a

[27:42] tool that Acela our permit

[27:44] tool provides. It is

[27:46] essentially a wizard of sorts

[27:48] as far as like, you know, I'm

[27:51] building this thing. Here's

[27:52] you know where I live. Here's

[27:53] what kind of house and in

[27:55] thing, it's not going to be

[27:58] perfect. But the idea is that

[27:59] it can in just a lot of

[27:59] information and out of general

[28:00] idea. Here is what the permits

[28:01] are going to need. Look like.

[28:02] There's so much those things

[28:03] will cost and it will be

[28:04] integrated with the cell as

[28:07] well. Even her team conducted

[28:09] a phone tree overhaul. Where

[28:15] are we Translate into 8, 6, 6

[28:16] languages there. The 6 highest

[28:17] spoken languages in Marion

[28:19] County. The process used to be

[28:20] that if you spoke different

[28:22] language, he left a voicemail.

[28:23] We tell of the voice mails. We

[28:25] gave it to our translator.

[28:25] They translated them. They

[28:26] came back to us and we figured

[28:29] out where it needed to go. Now

[28:30] people can call and request an

[28:32] interpreter. Have a real-time

[28:32] conversation with those 6

[28:36] guys, languages. Short-term

[28:37] rental data. That is something

[28:40] that is. Regulated at the

[28:42] state level that we pass an

[28:42] ordinance under that statute

[28:45] in order try to regulate it

[28:46] better ourselves. We are very

[28:48] much limited in our ability to

[28:49] enforce short-term rentals

[28:52] when it comes to actual

[28:54] enforcement. But we're trying

[28:55] to make a better effort at

[28:57] collecting the data and they

[28:58] love that bit more proactive

[28:58] we can about reaching out to

[28:59] folks in saying, hey, you

[29:00] know, there's a registry you

[29:02] need to pay for. You need to

[29:04] register. There's a lot of

[29:05] tools in the market that

[29:06] scrape the data, but they

[29:08] don't actually have. They

[29:11] can't guarantee true placement

[29:12] that usually within a

[29:12] perimeter so might be this

[29:13] house from it. That house we

[29:15] recently found a tool. No,

[29:17] we're very interested in

[29:18] because they do a lot of their

[29:22] own q, a qc. So it's truly

[29:23] like here's the Excel File.

[29:24] These are all short-term

[29:25] rentals in your area. So that

[29:27] cut off a lot of staff. Time

[29:30] on our side it would be far

[29:31] easier for us to be a bit more

[29:32] practice with those property

[29:34] owners. Finally system

[29:41] Discovery. We recently. This

[29:42] board entered into an initial

[29:43] contract open the to do some

[29:46] discovery work. And develop a

[29:49] proof concept as we're working

[29:50] through. That's the we

[29:52] realized what we were creating

[29:55] was a scope that essentially.

[29:57] Would have collecting all of

[29:58] our requirements. It's

[30:00] starting to build in the tool.

[30:01] And the more we talked about

[30:02] that, the controller's office

[30:03] of the mayor's office, we felt

[30:06] maybe we should push the

[30:07] breaks here and maybe this is

[30:08] the time to request for

[30:10] qualifications. And so that

[30:14] gives open up time to put

[30:14] together a proposal about how

[30:15] they could potentially like

[30:17] meet our needs. Fed also gives

[30:18] us all the time because

[30:21] they've purchasing different

[30:21] companies to be able to

[30:23] provide more low. No code

[30:25] options and anybody else is on

[30:27] the market. There's a lot of

[30:29] leaner, eager systems now the

[30:30] market who are trying to come

[30:32] after a lot of the bigger

[30:35] monopoly systems. And so now

[30:36] more than ever, we think we

[30:37] have the opportunity to get a

[30:38] really good turnout from folks

[30:39] who are interested in the

[30:40] permitting and code

[30:41] enforcement space. So we'll be

[30:42] conducting in our before the

[30:45] end of the year. Just to see

[30:48] what is out there in the

[30:48] environment and what might

[30:50] work for system. And so the

[30:51] goal being that by the end of

[30:54] the year, we should know. Is

[30:55] it doesn't make sense to move

[30:56] forward with a new solution.

[30:56] Doesn't make sense to to sit

[30:59] tight. With what we have.

[31:00] Should we be investing more in

[31:02] the current kind of?

[31:09] Alys? So you guys have

[31:10] approved several change orders

[31:13] for Ali program. And we as you

[31:15] know, we committed 5 million

[31:16] dollars over 3 years. We've

[31:18] done a total of 32 Ali

[31:20] segments and just to put that

[31:21] into, I think better terms you

[31:23] can understand that's over

[31:25] 27,000 feet of right of way,

[31:26] which is a little over to ins

[31:31] tracks. So that is incredible

[31:31] think about the alleys that

[31:33] are in Marion County. Many of

[31:36] those that were in disrepair.

[31:37] We talk about 32 segments. It

[31:38] is a really sound like a lot.

[31:39] But we really truly touched a

[31:41] lot of neighborhoods and a lot

[31:42] of alleys. We also clean over

[31:45] 44 tons of illegal dumping,

[31:46] which I can remember it was

[31:48] something like if you took the

[31:49] starting lineup of the Indy

[31:50] 500 and added an additional 20

[31:52] cars, that's the weight what

[31:54] we cleaned up in the valley.

[31:55] So really incredible to see

[31:56] the impact this project has

[31:59] had. We're continuing to

[32:01] coordinate with dpw to think

[32:02] through what are some

[32:05] proactive ways that we can

[32:07] help get trashed disposed of

[32:08] sodas and if any setting. So

[32:10] whether that's sponsoring, you

[32:11] know, kind of a Saturday

[32:12] transfer stations around the

[32:14] county to meet people where

[32:14] they are, whether that's

[32:15] adding are all off at some of

[32:17] the recycling depots. I'm just

[32:18] trying to come up with

[32:19] creative ways because if we're

[32:22] going to pay for it. To clean

[32:23] up out of an alley, then

[32:23] what's the difference if are

[32:24] paying for it on the front end

[32:29] to help with disposal? Now you

[32:34] but yeah, in all right. So now

[32:37] the fun part of the budget

[32:40] presentation. So overall, our

[32:41] budget for 2027 is increasing

[32:46] by nearly 1.4 million dollars.

[32:47] There are few bigger changes

[32:48] throughout our where budgets

[32:51] organize going into 27. Like

[32:52] those here on the front. And

[32:55] why not being repetitive later

[32:59] on? The first thing. Is that

[33:01] earlier this year, House

[33:02] enrolled axed 10 0, 1, went

[33:06] into effect, which created

[33:06] some pretty significant

[33:11] accounting requirements for

[33:12] building construction related

[33:17] activities that are conducted

[33:19] by various yes departments and

[33:20] agencies. So we are impacted

[33:23] by this and says d-Md. So

[33:24] created a new fund that's are

[33:27] building and construction

[33:29] activity fund. I'm so our

[33:30] source line at the top looks

[33:30] kind of crazy. If you look at

[33:34] the variance column time. But

[33:35] overall holistically, things

[33:36] are not changing that

[33:38] dramatically. Year-over-year

[33:42] because of that big shift. We

[33:43] are also making additional

[33:46] changes in the way that we

[33:47] larger department. One

[33:49] contracted partner white

[33:49] expenses. Previously fortunate

[33:51] to be able to things just to

[33:53] add finance, make it easy for

[33:56] our team. But now because of

[33:57] the new counter garments are

[33:58] splitting things up. I have to

[34:01] eat counter percent labor

[34:01] related to certain type

[34:06] activity. That kind of thing.

[34:07] And overall get into this than

[34:08] the actual character one side.

[34:12] But predominantly the major

[34:13] you're seeing here is all

[34:14] these her personal expenses,

[34:17] which easy to celebrate and

[34:17] talk about personal

[34:21] investments. In my opinion.

[34:22] Before we get into expense

[34:24] side of things just wanted to

[34:28] briefly touch on our revenue

[34:29] projections for 27. We're

[34:30] estimating a total of 25 and a

[34:31] half million dollars in

[34:36] revenue for 2027. We have 4

[34:37] different revenue accounts

[34:38] that are revenue falls under

[34:39] license and permits pretty

[34:40] self-explanatory. It's where a

[34:43] majority of those types of

[34:45] counts live charges for

[34:48] services primarily are made up

[34:49] of application fees and the

[34:53] player, new fees and fines and

[34:54] forfeitures predominantly is

[34:55] made up of hiding grass keys

[34:59] and we this is also resigning.

[35:03] Tickets live as well. Other

[35:05] receipts it's not super

[35:07] helpful. Identifying

[35:08] information, but that's some

[35:10] coaches. And that's what

[35:12] leads. That's where unsafe

[35:16] building fund related fees for

[35:16] Repair boarding. And now the

[35:19] vacancy case type live as well

[35:23] as other miscellaneous types

[35:25] like climate change orders

[35:27] changes, lander, registration

[35:30] fees, those sorts of things.

[35:31] As you mentioned, that we are

[35:33] doing program budgeting for

[35:33] this year. I'm so we are now

[35:37] the 8th. City agency that is

[35:40] participating in this because

[35:44] we are a revenue-generating

[35:44] department. We also get to

[35:48] present our revenue as a

[35:50] program. So this is all the

[35:51] programs that generate revenue

[35:52] for our department and how

[35:52] they relate to one another.

[35:58] It's a part of country. On the

[35:59] expense side for Bergen

[36:00] budgeting. There are 11

[36:03] different program codes and

[36:05] last detail all those types

[36:06] activities that we're

[36:06] anticipating for 27 and the

[36:10] successes from 26. But that's

[36:10] broken down here for you to

[36:13] see as well. And also

[36:14] beautiful pie chart to one

[36:16] another.

[36:22] Character one. Our personal

[36:23] expenses mentioned that this

[36:24] is where we're seeing the

[36:27] largest of that 1.4 million

[36:30] dollars increase. 1.3 that is

[36:30] dedicated specifically for

[36:31] personnel increases year over

[36:36] year. 3% of that increase is

[36:37] due to possible adjustment for

[36:40] our non-union staff members.

[36:42] And 3% of this is an increase

[36:44] to our union staff members per

[36:45] the collective bargaining

[36:48] agreement and the final U.S.

[36:53] There's 2 other things. Major,

[36:54] major shift in the reason why

[36:56] we're seeing such a large

[36:56] increase is due to our

[36:58] attrition rate changing from

[37:02] 17.7 9% to 5.9% Attrition rate

[37:05] is a multiplier that added on

[37:06] to every single position

[37:07] within the department. That

[37:09] base makes an assumption that

[37:10] if that person last, this is

[37:12] how long we would anticipate

[37:13] that position to remain vacant

[37:14] Fort still. So it's more or

[37:17] less a vacancy savings rate.

[37:20] Because of our vacancy,

[37:21] changing so significantly over

[37:23] the years we've been able to

[37:25] work them on negotiating,

[37:26] decreasing our attrition rate

[37:27] going into 27. And so

[37:29] hopefully with this means is

[37:31] that we'd be able to post in

[37:32] positions a little bit

[37:38] quickly. And 27. The final

[37:39] note. That's not know year

[37:41] because all the other city

[37:41] agencies have been talking

[37:42] about it in their budget

[37:43] presentations. But this is new

[37:46] information, I think for Of

[37:48] our character. One budget also

[37:49] includes lump sum for Stephen

[37:52] grade. And this is a new

[37:53] policy that's being rolled out

[37:55] enterprise wide for. I knew

[38:00] it. Staff members that

[38:02] assesses it it of growth Debby

[38:05] growth over time while you

[38:05] remain in a position. So it's

[38:06] an additional opportunity to

[38:09] go war. Folks are saying in a

[38:13] position and retaining like

[38:13] historical knowledge for the

[38:15] apartment. We're excited about

[38:17] the opportunity and we don't

[38:18] have time details on exactly

[38:18] how that's going to rolled out

[38:22] yet. But if you want more

[38:22] information about that when

[38:23] it's available, happy to

[38:25] follow up. Character to use

[38:30] our supply budget. Rate of

[38:31] increase is significant. But

[38:34] the overall dollar amount is

[38:36] We are seeing an increase in

[38:37] our character to expenses

[38:38] because we are moving from a

[38:40] uniform rental model to

[38:40] purchase model of the way that

[38:43] gets code. It is. The shift

[38:52] here. Here are has a decrease

[38:56] $14,000. The overall like.

[38:57] Ratio of increase it decrease

[38:58] for character to character. 3

[39:03] is not one to one because the

[39:04] there are some other contracts

[39:04] that are increasing and

[39:05] decreasing are falling off for

[39:13] 2027. And now I'm guest over

[39:14] Jacob for Just and you're

[39:17] willing cover this one work in

[39:18] the end finance vision. And

[39:21] cannot rule has serve as the

[39:22] liaison 4 department to the

[39:25] osce, minority and women

[39:27] business development just kind

[39:30] walking to this graphic The 3

[39:32] Horizontal lines represent the

[39:37] goals for for each

[39:37] classification business that

[39:41] are included in all of x pe

[39:44] program be the minority

[39:45] business enterprise, the

[39:45] women-owned business

[39:47] enterprise and the veteran

[39:48] owned business enterprise.

[39:55] Those schools are said 8%, 3%.

[39:56] Starting for left 3 columns

[39:58] that represents our average

[39:59] stand on an annual basis over

[40:01] essentially the previous 9

[40:04] years going back to when we we

[40:05] became business neighborhood

[40:08] services from code

[40:10] enforcement. Really proud of

[40:12] that long-term sustained

[40:15] success that is demonstrated

[40:16] there. We into those

[40:20] categories. We're able to see

[40:20] the city's goals roughly 2%,

[40:24] each or 2 points. Each and

[40:25] then on one that we did fall

[40:26] short. We're only about a

[40:29] quarter point short.

[40:30] Therefore, the minority owned

[40:31] business Enterprise still

[40:33] really strong. Stand on the

[40:34] whole some years. Hire some

[40:38] news. Lower rate averages. And

[40:40] then looking at this you can

[40:41] you can tell just starting in

[40:42] the minority owned business

[40:44] Enterprise were not at part of

[40:47] average for the yet. You spent

[40:49] about a quarter million

[40:51] dollars with and that

[40:52] classification from so far

[40:54] this year for about 11 a half

[40:59] percent of And the reason why

[41:01] still have optimism make the

[41:03] goal this year is a lot of

[41:04] spin that we get in that

[41:06] category is vendors that

[41:08] perform certain services that

[41:09] you better certain times a

[41:10] year. For example, Huntington

[41:12] Grass, we multiple and the

[41:14] even years participating in

[41:16] that program. That program

[41:18] doesn't kick off to You don't

[41:19] see in voices maybe till JUNE

[41:20] in and that's going continue

[41:21] all the way through the

[41:24] remainder of the year so that

[41:25] that's been is really just

[41:26] kind still in the early

[41:27] stages. And in you was time

[41:32] goes by we're pretty well

[41:34] covered on rv's. We have a

[41:34] great long-term partnership

[41:37] with talented just services.

[41:40] They significant portion of

[41:43] our trash and illegal dumping

[41:46] cleanups. Assisted us in Alan

[41:47] Way Project that has been

[41:49] ongoing the last couple years.

[41:51] We have really no concerns

[41:52] about ability to meet

[41:55] commitment in that category.

[41:58] And then think a isn't about

[41:59] the the remainder of the year.

[41:59] Ahead for our women-owned

[42:02] business enterprise

[42:04] categories. Well, over the

[42:06] last year and a half, we

[42:09] didn't have from one of our

[42:14] top, demolition our processes

[42:15] for whatever reason.

[42:17] Fortunately, our last one that

[42:19] was successfully been was was

[42:23] awarded to that in base hit.

[42:27] It's rare to feel when they're

[42:30] responsible for so that's a

[42:30] large dollar contract. And

[42:31] we're talking about, you know,

[42:33] large number structural

[42:35] demolitions. And so I think

[42:36] that you're going to close

[42:42] that gap as the progresses and

[42:43] just to give shout out to a

[42:46] few of our long term as the

[42:46] partners of highlands and

[42:47] greener than Einstein. It's

[42:49] time to pray where any mention

[42:53] ally construction all of 40

[42:54] baking structures. So kind the

[42:57] whole county for us get in.

[42:59] Get deals are planned review

[43:01] services. We buy a lot of

[43:04] supplies from Rivers, business

[43:10] use the temp agency guides

[43:12] mention and then for certain

[43:12] pending job. We work with our

[43:16] funding. Henry so I'm just a

[43:16] lot of great, strong

[43:17] connections. And in the next

[43:22] even your community, history

[43:23] success this program reason

[43:25] change going forward. Thank

[43:32] you, real Thank you, Jacob,

[43:34] for your intentional attention

[43:35] to to that space think is

[43:38] awesome. You've always been a

[43:41] star in this area and you work

[43:43] hard and it and it shows what

[43:47] and I should also get a shot

[43:48] to the wbd are easy to work

[43:51] with always to. I'm sure

[43:52] whatever resources and

[43:53] connections they have with us

[43:54] to make the program successful

[43:56] can so.

[44:02] Alright, character for

[44:03] vehicles and equipment. No

[44:08] changes. Were be able new

[44:09] fleet next Makes a like maybe

[44:18] one car probably big another

[44:21] weights and measures trying we

[44:25] did have to replace one of

[44:26] probe or units vehicles for

[44:27] the weights and measures. This

[44:31] year hear about budget there

[44:32] itself. As long as we don't

[44:33] have to do something like

[44:34] that. Yeah, maybe we can get

[44:38] multiple. Character. 5 is for

[44:42] Colonel Services and charges.

[44:45] There's a slight increase to

[44:47] our occ charge back act.

[44:47] Charge backs in our charge

[44:49] backs decreasing next year.

[44:50] Overall, very small increase

[44:56] over year. And that's all I

[44:59] have budget there any

[45:02] questions? For myself, fever

[45:07] for Jacob? It's not they also

[45:09] know that a lot of

[45:10] information. Obviously, if

[45:11] there are questions all in the

[45:14] presentation, we are happy to

[45:15] follow up and has even

[45:15] mentioned. We're very excited.

[45:18] But Stephen grade a program,

[45:20] you know, we did a lot of

[45:20] right-sizing and work to get

[45:22] union salaries where they need

[45:24] to be. This is an initiative

[45:26] by all of them to focus on the

[45:28] retention for our non-union

[45:30] staff, which much needed as

[45:31] well. So I think it's going to

[45:32] be a really great opportunity.

[45:32] Obviously, once we have more

[45:33] policy information I'm excited

[45:36] to hear more about that. And

[45:37] also, congrats on your

[45:38] turnover rate in getting that.

[45:47] Yeah, children. Great

[45:48] chamber's having an event in

[45:49] at the end of SEPTEMBER and

[45:51] now I'm self-promoting here.

[45:54] But it's trying to xp vendors

[45:56] in front of people who need

[45:58] them. So if you guys want to

[45:58] be a part of we'd be happy to

[46:01] have you as a participant

[46:06] thank you. Also I've there

[46:09] Shay given every time done

[46:10] this presentation, but I

[46:11] haven't done it yet. But thank

[46:13] you, Jacob. Rest of the team

[46:14] for all your hard work on a

[46:16] budget that services not an

[46:18] easy task of all the different

[46:19] challenges we had to Thank

[46:24] Jason. Just to clarify all the

[46:25] departments like a project

[46:26] budget because across them

[46:27] they fit into the characters

[46:28] within those kind of works.

[46:33] Nearly all of them. We for

[46:36] agencies rolled it out last

[46:38] year. Impd isd, okay. Just and

[46:41] dpw. And then for new agency

[46:42] city agencies rolled it out

[46:45] this year. I say us the mta

[46:47] and parks. So they're still

[46:47] kind of a focus on character

[46:48] to some degree. I think that's

[46:52] also just because of the

[46:53] language understand. But yeah,

[46:55] being able to really apply one

[46:55] of the expenses that go into

[47:00] filling a pothole yeah. Will

[47:02] be a lot more clear. Awesome.

[47:05] Any other questions about? We

[47:10] all right. With no other

[47:11] business to come before the

[47:13] board are next. Meeting is

[47:16] 9/24/2026 in this room t to 60

Board of Business and Neighborhood Services

Agenda

Transcript