Agenda
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Transcript
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[0:07]
Good afternoon. Welcome to the
[0:09]
JULY 15th, 2026 meeting of the
[0:10]
Regional Transit Committee. I
[0:11]
m
[0:12]
the chair, King County Council
[0:14]
member Steffanie Fain. We
[0:14]
re
[0:15]
going to start the meeting
[0:17]
today by calling roll. And
[0:18]
would you please call the roll?
[0:20]
Thank you. Chair. Deputy Mayor
[0:23]
Black here. Council member
[0:27]
Harris. Council PRESIDENT.
[0:29]
Honda here. All the way from
[0:31]
Washington, dc.
[0:33]
Thank you. PRESIDENT Pro Tem
[0:35]
McIrvin here. Council member
[0:38]
Stewart here. Deputy mayor
[0:40]
Taylor here. Council member
[0:45]
Troutner here. Mayor. Rubio.
[0:49]
Council member. Bhargava. Here.
[0:50]
Council member.
[0:52]
Shea here.
[0:55]
Council member. Goldman here.
[0:58]
Mayor. Mayhew here. Council
[1:01]
member. Rinke. Council member.
[1:04]
Rob Saka. Council member.
[1:11]
Foster. Council member. Perry.
[1:12]
Councilmember von Reichbauer.
[1:15]
Here. Chair. Fain.
[1:15]
Here.
[1:16]
Can you have a quorum?
[1:19]
Thank you. Um. I am very
[1:21]
excited to have Vice Chair
[1:22]
McIrvin here in chambers with
[1:24]
me this afternoon. Thank you
[1:25]
for being here. Would you
[1:27]
please, uh, move to approve the
[1:29]
minutes from our JUNE 17th
[1:30]
meeting?
[1:31]
Thank you, MADAM Chair. I move
[1:32]
approval of the minutes.
[1:33]
Thank you. All those in favor,
[1:34]
please say aye.
[1:35]
Aye. Aye.
[1:39]
Any opposed? All right. Thank
[1:41]
you. The minutes are approved.
[1:43]
All right. Well, it has been a
[1:45]
very busy few weeks. So before
[1:45]
we begin, I
[1:46]
d like to
[1:48]
congratulate Metro and all of
[1:48]
our region
[1:50]
s transit agencies
[1:52]
on an outstanding World Cup
[1:55]
performance. Yourselves. I know
[1:57]
the work is still ongoing until
[1:59]
the last game is over. With a
[2:01]
lot of watch parties around the
[2:03]
region. But, um, for the games
[2:06]
that were held here in Seattle,
[2:07]
you delivered exceptional
[2:09]
service and carried record
[2:12]
number of riders. And really
[2:15]
demonstrated and showed off our
[2:18]
regional transit system. And
[2:20]
you did that all with very
[2:22]
thoughtful, careful planning,
[2:24]
years long planning and
[2:26]
collaboration and regional
[2:28]
coordination. So it was a ton
[2:29]
of work, and we very much
[2:31]
appreciate it. Um, we did
[2:34]
spend, um, we had an
[2:35]
opportunity to have a joint
[2:37]
meeting with our transit
[2:38]
committee at the council
[2:40]
earlier this year. And so, um,
[2:41]
I
[2:42]
d like to think about an
[2:44]
opportunity to collaborate
[2:46]
again on a joint meeting.
[2:50]
Maybe, um, this fall to talk
[2:52]
about and reflect on, um,
[2:54]
lessons learned and things that
[2:56]
we can do going forward and
[2:58]
implement without World Cup
[3:00]
here. But for today, please
[3:01]
share this committee
[3:03]
s
[3:05]
appreciation to all of your
[3:07]
teams and operators and
[3:09]
maintenance crew workers and
[3:10]
everyone who participated in
[3:12]
the planning and the execution
[3:15]
of a very smooth transit
[3:17]
experience during World Cup. So
[3:20]
thank you. All right. Members,
[3:21]
today during our meeting we
[3:21]
re
[3:23]
going to focus on two very
[3:25]
important issues. First, we are
[3:27]
going to receive the briefing
[3:30]
that we postponed from our last
[3:30]
meeting on Metro
[3:32]
s next stop,
[3:34]
which is the planning effort,
[3:36]
um, for investments through the
[3:38]
late 2030s. And then we
[3:38]
re
[3:40]
going to receive an update on
[3:43]
the work Metro and, um, uh,
[3:46]
some of our regional partners
[3:48]
are doing to enhance safety and
[3:50]
security for our riders and
[3:52]
employees. First, however, we
[3:54]
are going to turn to public
[3:56]
comment. Uh, clerk do we have
[3:57]
anyone signed up for public
[3:59]
comment today?
[4:01]
Uh, chair we we do have one
[4:04]
person. Um, in in zoom. Sorry.
[4:07]
So any is there anyone in
[4:09]
chambers? All right, let
[4:10]
s call
[4:12]
on the person on zoom. And
[4:15]
before we get started, um, I
[4:15]
m
[4:17]
not sure if this person has
[4:18]
spoken here before, but we do
[4:21]
have the same rules, uh, in
[4:22]
this committee that we do at
[4:24]
the King County Council. And
[4:28]
that is to, um, you are allowed
[4:30]
to speak for two minutes and
[4:33]
everything must be related, or
[4:34]
your comments must be related
[4:35]
to the items on today
[4:36]
s meeting
[4:37]
agenda and not used for the
[4:39]
purpose of assisting a campaign
[4:40]
for election of any purpose to
[4:42]
any office, or for the
[4:45]
promotion of or opposition to
[4:47]
any ballot proposition. Um, and
[4:52]
if there are any, uh, if any
[4:53]
speech does violate those
[4:56]
restrictions, we will, uh, mute
[5:00]
you. So I will have you go
[5:02]
ahead and call on the person.
[5:07]
Uh, Joe, counselor.
[5:08]
Hi. Thanks, everybody. Joe.
[5:11]
Counselor. Here. Um, I want to
[5:12]
thank King County. Start by
[5:13]
thanking King County Metro for
[5:14]
your awesome service during the
[5:16]
airplane expo. Uh, last week, I
[5:18]
was able to buy a, uh, $18
[5:20]
transit pass and had a very
[5:22]
effective and safe, uh, transit
[5:24]
on King County Metro bus routes
[5:26]
and also the sexy light rail.
[5:30]
Um, I will also add here that I
[5:32]
fully support your efforts to
[5:35]
make transit more safe. Um, and
[5:36]
feel these are important
[5:37]
investments, uh, transit
[5:40]
operators are our limbs for
[5:42]
many of us in a disability
[5:43]
community. And I want to note
[5:45]
that on Disability Pride month,
[5:45]
um, I think it
[5:46]
s important to
[5:47]
do everything we can to keep
[5:49]
our wonderful transit operator
[5:51]
safe and appreciated for all
[5:53]
the hard work you do. And with
[5:53]
that, I don
[5:54]
t think I need to
[5:55]
take up my whole two minutes
[5:56]
and look forward to the
[5:57]
briefing on transit safety.
[5:59]
Thank you.
[6:03]
Thank you. Any other folks you
[6:04]
wish to speak?
[6:05]
Uh, no one else has our hand
[6:06]
raised chair.
[6:07]
Thank you very much. With that,
[6:08]
we will close public comment.
[6:10]
It does look like someone just
[6:11]
raised their hand. Apologies.
[6:14]
Um. Pink Park. Um.
[6:15]
Please go.
[6:18]
Ahead.
[6:20]
Hello. Thank you. For council
[6:22]
members. My name is Pankaj
[6:23]
Parag, and I
[6:24]
m a South Seattle
[6:27]
resident. And, uh, daily Metro
[6:28]
Choice writer. I
[6:30]
m here to, um,
[6:32]
shed some light on the problems
[6:33]
or, you know, all of the things
[6:36]
I have. And hoping that I can
[6:38]
do that in the next two
[6:40]
minutes. So I live at a 15
[6:42]
minute walk from the light
[6:43]
rail, but only two minutes away
[6:46]
from the route 106 bus stop. On
[6:47]
paper, I
[6:48]
m a transit target
[6:50]
audience in. In practice, when
[6:52]
the 106 is anywhere from 2 to
[6:53]
20 minutes away, the system
[6:55]
fails me. And like many others,
[6:58]
I end up driving. Unreliability
[7:00]
is actively driving commuters
[7:02]
back into cars. Right now, the
[7:05]
region is planning to spend up
[7:07]
to $214 million on the Graham
[7:10]
Street infill station. While
[7:11]
well-intentioned, this capital
[7:13]
heavy mega project creates
[7:15]
permanent pedestrian hazards
[7:16]
and years of traffic
[7:18]
disruption. If we instead
[7:19]
directed those millions towards
[7:21]
bus service hours, we could
[7:22]
instantly create a high
[7:24]
frequency grid on neighborhoods
[7:26]
like mine, moving people safely
[7:28]
and reliably without a decade
[7:30]
of construction. I know Metro
[7:35]
faces a $755 million reserve
[7:37]
shortfall by 2033, but trying
[7:38]
to solve this one on the backs
[7:39]
of riders through fare
[7:41]
collection is a losing game. In
[7:43]
2025, the Metro collected $78
[7:45]
million in fares, but the
[7:47]
nonpayment still sat at 35%. To
[7:49]
show is that we spent million
[7:51]
on Arkansas infrastructure,
[7:52]
administrative overhead and
[7:54]
enforcement. We are paying a
[7:55]
massive premium to enforce the
[7:56]
system that is already
[7:58]
functionally an honor system. I
[8:00]
urge this council to lead a
[8:01]
transition to a frequent, free
[8:03]
and fair model, eliminate fares
[8:05]
to speed up boarding, and
[8:06]
redirect those collection
[8:08]
savings into an onboard safe
[8:10]
ambassador and mandatory end of
[8:12]
run sweeps to address safety
[8:14]
and loop riding to replace the
[8:16]
revenue. I propose that we
[8:18]
establish a regional transit
[8:19]
payroll tax on our wealthiest
[8:21]
corporate employers. Treat
[8:23]
transit as a public utility? It
[8:25]
is, and we will decongest our
[8:26]
roads and meet our climate
[8:27]
goals.
[8:29]
Thank you. I appreciate your
[8:31]
public comment and I apologize
[8:33]
for having to cut you off, but
[8:36]
I, did receive your written
[8:37]
public comments and we will
[8:39]
share those with the committee
[8:39]
if we haven
[8:40]
t already. And as
[8:44]
well as Metro. Thank you. Any
[8:44]
other.
[8:45]
Um, I
[8:46]
m not seeing any other
[8:47]
hands raised at this time.
[8:47]
Chair.
[8:49]
Great. Thank you. All right. We
[8:53]
will close public comment.
[8:55]
Next, uh, we will have the
[8:57]
opportunity to hear from our
[8:59]
general manager. Um, Michelle
[9:01]
Allison, on the latest and
[9:04]
greatest for Metro. Thank you.
[9:05]
Thank you so much for having us
[9:06]
here today. Thank you, chair,
[9:07]
and members of the committee.
[9:07]
It
[9:09]
s really good to be back.
[9:11]
After a busy couple of weeks,
[9:13]
Metro, as you noted, Metro and
[9:14]
our transit partners really
[9:15]
rose to the occasion for the
[9:18]
World Cup. Anything that moved,
[9:20]
whether it was a boat or a lime
[9:21]
scooter, but especially the
[9:22]
buses and the light rails and
[9:24]
the shuttles, really did the
[9:25]
heavy lifting for our region.
[9:27]
And it was incredible to watch
[9:28]
and see the creativity, the
[9:30]
customer service and the
[9:32]
dedication to the system and to
[9:33]
the region. So hopefully you
[9:34]
all got to experience it as
[9:36]
well. It was quite an energetic
[9:37]
event for us. We
[9:38]
ve also
[9:41]
celebrated Juneteenth and Pride
[9:43]
and the 4th of JULY and the
[9:44]
beginning of baseball season,
[9:46]
and the return of cruise ships.
[9:47]
So no rest for the weary at
[9:50]
Metro. What we are hearing is
[9:51]
that the World Cup fans really
[9:52]
enjoyed the ease of getting to
[9:53]
Seattle Stadium for their
[9:55]
matches, and also really
[9:57]
important to our system that
[9:58]
regular riders were still able
[10:00]
to get to work and to use our
[10:01]
system as well. So really
[10:03]
managing both of those
[10:05]
ridership populations was
[10:07]
really important to us across
[10:08]
six match days, the region
[10:11]
tallied an estimated 3.4
[10:13]
million boardings on King
[10:15]
County Metro and Sound Transit.
[10:17]
Overall, Metro estimates 1.9
[10:19]
million boardings across its
[10:21]
buses, boats, shuttles and
[10:23]
streetcars, and Sound Transit
[10:25]
estimates 1.5 million boardings
[10:26]
on Link light rail. Both the
[10:28]
one and the two line. There are
[10:30]
still watch parties going for
[10:31]
the games this week, and we are
[10:32]
going to encourage people to
[10:33]
use transit to get there and
[10:35]
back. It is still a very, very
[10:37]
energetic Pioneer Square for us
[10:40]
down here in downtown. And as
[10:41]
you noted, chair, later this
[10:42]
fall, we will come back with
[10:44]
more information, both on data,
[10:45]
but also really importantly,
[10:46]
lessons learned. And we
[10:47]
re
[10:48]
considering these lessons not
[10:49]
just for large scale
[10:51]
international events, but also
[10:52]
items that can help our system
[10:53]
every day. How can we help
[10:55]
interagency planning? We did an
[10:57]
incredible amount of work
[10:59]
across jurisdictions, also with
[11:01]
different transit partners. One
[11:03]
of those lessons will live on
[11:04]
so we can continue to improve
[11:05]
the customer experience
[11:07]
regardless of your mode or
[11:08]
transit agency that you depend
[11:09]
on. So we
[11:10]
re looking forward to
[11:12]
reporting back on those lessons
[11:14]
learned. And while the World
[11:15]
Cup has wrapped up, there
[11:15]
s
[11:16]
still a whole lot to be excited
[11:18]
about. As was noted, this is
[11:20]
Disability Pride Month, and i
[11:21]
m
[11:23]
really proud that Metro worked
[11:24]
with our partners to run an
[11:27]
access a match day shuttle for
[11:28]
fans with disabilities so they
[11:30]
could get between light rail
[11:31]
and the Seattle Stadium drop
[11:33]
off more easily. That was used
[11:35]
by several, uh, fans of the
[11:37]
game. So we also experienced
[11:39]
some lessons learned in that
[11:40]
service as well, and will
[11:43]
report out on those. But I also
[11:44]
want to return to the fact that
[11:45]
King County Metro has a long
[11:46]
commitment to this
[11:48]
conversation. We were the first
[11:50]
transit agency in the country
[11:52]
to successfully test and deploy
[11:53]
reliable wheelchair lifts.
[11:57]
Beginning as early as 1978. Our
[11:58]
commitment to getting everyone
[12:00]
to where they need to go,
[12:01]
regardless of the ability,
[12:03]
remains today, and I look
[12:04]
forward to continuing that
[12:05]
conversation about investments
[12:06]
our system needs in planning
[12:08]
and infrastructure to meet this
[12:11]
objective. Starting AUGUST 29th
[12:12]
for our full service change.
[12:14]
There is a lot coming online.
[12:17]
Metro is adding over 140,000
[12:20]
annual service hours for scale.
[12:22]
This is the largest growth in
[12:23]
one of our service chains in
[12:25]
recent years. So this is a very
[12:26]
large investment for our
[12:28]
system. The service change will
[12:29]
mark the full delivery of
[12:31]
service for the Fleet
[12:32]
Connections project in South
[12:34]
King County and Lynnwood Link
[12:35]
Connections project in North
[12:36]
King County, and it will also
[12:38]
deliver nearly all of the
[12:39]
remaining service change for
[12:41]
Eastlink connections. So really
[12:42]
leveraging the infrastructure
[12:44]
of Sound Transit and then
[12:45]
adding new connections in
[12:46]
neighborhoods so people can
[12:48]
really experience that trip
[12:50]
downtown on light rail and also
[12:52]
more neighborhood and node
[12:53]
connections to serve their
[12:55]
mobility needs. A couple of
[12:57]
examples of the scale of this
[12:59]
investment include 13 routes
[13:00]
that are more frequent. We know
[13:02]
frequency really is the name of
[13:03]
the game, so we
[13:03]
re excited to
[13:05]
bring that online. Ten routes
[13:07]
that will run more times of day
[13:09]
and night, three routes with
[13:10]
new weekend service. As we know
[13:11]
from our ridership trends, this
[13:13]
is an incredibly important part
[13:13]
of people
[13:14]
s choice to use
[13:16]
transit more than ever before.
[13:17]
Weekends are becoming an
[13:18]
element of need for us, and so
[13:19]
we
[13:20]
re able to address that to
[13:21]
some extent here. With this
[13:23]
service change, we will also be
[13:25]
bringing on line two new Metro
[13:27]
Flex pilot programs in Auburn
[13:28]
and Federal Way. And we know
[13:29]
that they have been long
[13:30]
awaited. So thanks for your
[13:32]
patience and many others as we
[13:34]
planned. Those now pivoting a
[13:37]
little to our ridership data,
[13:39]
excluding our groundbreaking
[13:40]
numbers for the World Cup in
[13:45]
JUNE, we had 289,000 average
[13:47]
weekday boardings for just
[13:49]
metro buses. In comparison, and
[13:51]
to hold ourselves accountable
[13:52]
to the year over year ridership
[13:54]
growth. This means that we are
[13:57]
2.9% higher than JUNE of 2025,
[13:59]
so that is good news for us.
[14:00]
Thank you for noting the items
[14:02]
on the agenda today. There
[14:03]
could be nothing more important
[14:04]
for us to talk about than how
[14:06]
we are focusing on the safety
[14:07]
of our system. So that is a
[14:09]
very timely and will always be
[14:11]
an important topic for us. And
[14:14]
also the importance of the
[14:14]
Regional Transit Committee
[14:15]
s
[14:16]
conversation on our policy
[14:18]
documents that was introduced
[14:19]
last month. I really
[14:21]
appreciated the feedback that
[14:22]
we heard and really engaged
[14:23]
conversation. Metro
[14:24]
s exploring
[14:26]
opportunities to carry out
[14:27]
earlier and informal engagement
[14:30]
with rtc members in late 2026.
[14:32]
Based on the feedback that we
[14:33]
received at that last meeting,
[14:36]
this engagement will be before
[14:39]
our formal launch of our
[14:41]
engagement with rtc in 2027,
[14:43]
and it will include smaller
[14:45]
meetings, workshops or
[14:46]
invitations to enjoy. To join
[14:48]
us at community engagement
[14:49]
meetings. So stay tuned for
[14:51]
various ways to start the
[14:52]
conversation with us sooner
[14:53]
rather than later. We heard
[14:54]
that as a priority from this
[14:56]
body, so thank you so much for
[14:57]
the opportunity to share both
[14:59]
our successes, but also some of
[15:00]
the challenges that are still
[15:02]
facing us as an organization
[15:02]
and how we
[15:03]
re working to tackle
[15:04]
them together. We appreciate
[15:05]
it.
[15:08]
Thank you so much. Um, just to
[15:09]
flag, if you didn
[15:11]
t catch, um,
[15:13]
what the general manager shared
[15:15]
was that folks who serve on
[15:18]
this board, um, now and this
[15:20]
committee now will have an
[15:22]
opportunity to provide some
[15:26]
feedback and guidance before we
[15:28]
formally launch the work on the
[15:30]
policy documents next year,
[15:32]
because all of you have spent
[15:34]
so much time on these and
[15:35]
received updates. And I think
[15:35]
it
[15:37]
s really, um, it would be
[15:39]
unfortunate to lose that. So
[15:39]
I
[15:41]
m really appreciative that
[15:42]
you are making that
[15:43]
accommodation and really
[15:45]
weaving in our regional
[15:48]
partners. Now, um, before in
[15:48]
case there
[15:51]
s turnover, um, any
[15:52]
questions for our general
[15:58]
manager? And I have, yeah. Yes.
[15:59]
Council member.
[16:01]
Can you hear me? All right.
[16:02]
Yes.
[16:04]
I just had a follow up question
[16:05]
to the presentation. If it
[16:05]
s
[16:06]
all right.
[16:07]
Of course.
[16:10]
Uh, could the director not just
[16:12]
include the number, the raw
[16:14]
number of passengers, but also
[16:17]
the increase in revenue? As
[16:18]
part of that, I
[16:19]
d like to know,
[16:20]
uh, in terms of not just the
[16:22]
physical impact of passengers,
[16:24]
but the financial impact as
[16:26]
well. So I would like to see a
[16:28]
follow up based upon what the
[16:29]
numbers she gave us today.
[16:31]
Happy to thank you for that
[16:34]
suggestion. Council member.
[16:37]
Thank you. Councilmember von
[16:39]
Reichbauer. All right. I have
[16:42]
also been advised that um,
[16:44]
General manager will be
[16:45]
sticking around for the whole
[16:46]
meeting. So if there are any
[16:47]
follow up questions later, um,
[16:48]
I
[16:48]
m sure she
[16:49]
ll come back to
[16:52]
the table. So thank you so much.
[16:54]
All right. Moving to our next
[16:56]
item, we have a briefing on
[16:57]
Metro
[17:00]
s next stop. Um, I think
[17:02]
we talked about this on several
[17:04]
occasions, but our, uh, the
[17:05]
adopted metro connects long
[17:07]
range plan was not fully
[17:10]
funded. And so in order to
[17:13]
achieve those long term growth
[17:15]
plans, Metro requires
[17:16]
additional funding. So Metro
[17:17]
s
[17:19]
next stop is that planning
[17:24]
process. And I will leave it to
[17:24]
Metro
[17:26]
s chief of staff, Deanna
[17:29]
Martin, to finish. Um, probably
[17:30]
a better explanation of what
[17:32]
that is.
[17:34]
Thank you. Chair. Uh, again, my
[17:35]
name is Deanna Martin. I
[17:35]
m
[17:37]
chief of staff at King County
[17:38]
Metro and really glad to be
[17:40]
back this month to share our
[17:42]
enthusiasm for and connect you
[17:42]
with Metro
[17:45]
s next stop. Uh,
[17:46]
next. So we
[17:46]
re getting slides
[17:48]
up. Good. Okay. Next slide
[17:50]
please. So I want to talk to
[17:52]
you about why we did this. You
[17:53]
talked a little bit about that.
[17:56]
Thank you. Um, we have spent a
[17:57]
number of years talking about
[17:59]
recovery from the pandemic and
[18:01]
questions about. So what
[18:02]
s next,
[18:04]
Metro. And if you say you need
[18:05]
more money, you have this
[18:08]
financial cliff coming. What
[18:09]
can you do and what could you
[18:10]
do with additional funding. And
[18:12]
we have worked over the last
[18:13]
year and a half to really
[18:14]
answer that question. With
[18:14]
Metro
[18:16]
s next stop, it shows
[18:17]
what transit improvements we
[18:20]
can implement by 2038. With
[18:21]
that additional funding, it
[18:22]
s
[18:23]
intended to help bridge the gap
[18:24]
between our day to day
[18:26]
operations and the 1 to 2 year
[18:27]
budget, and our long term
[18:29]
vision of Metro Connects. We
[18:31]
wanted to have a product that
[18:32]
we could use both internally
[18:34]
and externally, to point us in
[18:35]
the same direction in the near
[18:37]
term, with the resources we
[18:39]
think we could get, what we
[18:40]
could deliver and how we could
[18:43]
deliver on customer priorities.
[18:44]
And we wanted it to be
[18:46]
optimistic, but also realistic.
[18:47]
Not like Metro Connects, which
[18:49]
we continually talk about this
[18:51]
under unfunded vision that we
[18:51]
have, that we
[18:52]
re never quite
[18:54]
getting to, um, we wanted this
[18:54]
to be something we could
[18:56]
realistically deliver with what
[18:57]
we think we could get in the
[18:59]
next ten years. And we want to
[19:00]
thank many of your city staff
[19:02]
who helped work on this and
[19:04]
develop this with us. Your
[19:06]
perspectives of growth and
[19:07]
transit priorities are
[19:08]
reflected in what you
[19:08]
re going
[19:10]
to see here today. And while
[19:11]
the final document, which you
[19:12]
got a copy of and I
[19:13]
m kind of
[19:15]
showing you here in the in the
[19:16]
packet of materials for the
[19:17]
meeting, it
[19:18]
s supported by a
[19:18]
lot. It
[19:19]
s a primarily
[19:20]
communications piece, but it is
[19:22]
supported by a lot of rigorous
[19:24]
technical work, ensuring we
[19:26]
have a strong and accurate
[19:27]
technical foundation to answer
[19:28]
questions about our funding
[19:30]
future and help start a
[19:31]
conversation about the funding
[19:32]
we need. It
[19:34]
s not a new policy
[19:35]
document. It is built on the
[19:36]
foundation of our adopted
[19:38]
policy documents, which you
[19:39]
heard about last month. The
[19:41]
work we did will help provide
[19:43]
inputs for the policy updates.
[19:45]
It affirms our current approach
[19:47]
and plans, and for the first
[19:49]
time tells the story of what we
[19:51]
do and what we are doing in the
[19:52]
mid-term in a way that we hope
[19:53]
is accessible to multiple
[19:56]
audiences, not just transit
[20:00]
planners. Next slide please. So
[20:02]
the region is changing, and
[20:03]
metro and public
[20:04]
transportation, we think is
[20:06]
really key to connecting
[20:07]
communities. Metro
[20:08]
s next stop
[20:09]
is a tool to help us
[20:12]
communicate our value, confirm
[20:14]
community priorities, identify
[20:15]
investments towards our long
[20:17]
term vision. Metro connects,
[20:19]
update our financial delivery
[20:21]
and growth assumptions. Build
[20:23]
support and trust of partners,
[20:24]
and improve coordination,
[20:26]
clarity and confidence across
[20:28]
Metro and with our partners.
[20:33]
Next slide please. By 2038,
[20:34]
King County is expected to have
[20:37]
almost 244,000 more residents
[20:38]
than today, and that
[20:38]
s
[20:40]
equivalent to 56 people
[20:41]
arriving every day. It
[20:43]
represents an increase in the
[20:43]
county
[20:44]
s population of about
[20:47]
11% over the next 12 years. The
[20:49]
region is also expected to add
[20:52]
231,000 new jobs, which is a
[20:54]
16% increase. That growth will
[20:56]
occur all across King County,
[20:58]
and while nearly one third of
[20:59]
new residents and jobs are
[21:01]
anticipated in Seattle, most
[21:02]
growth the size of growth will
[21:04]
be felt and happen in other
[21:05]
cities and towns across the
[21:08]
region. At the same time,
[21:09]
rising housing costs have
[21:10]
pushed many lower income
[21:12]
households and communities of
[21:14]
color farther from job centers
[21:15]
and frequent transit service,
[21:17]
and these changes reinforce the
[21:19]
need for a transit system that
[21:20]
helps people stay connected to
[21:21]
opportunity, no matter where
[21:24]
they live. In King County. Next
[21:26]
slide might be a familiar
[21:26]
chart. We
[21:27]
ve gone over it
[21:30]
before. Uh, funding is needed
[21:31]
to meet the growth of the
[21:32]
region, and Metro
[21:33]
s next stop
[21:35]
will require more than our
[21:37]
existing resources can provide.
[21:39]
So in this familiar chart, the
[21:41]
blue line equals the total
[21:42]
ending fund balance. According
[21:44]
to our financial plan. And the
[21:46]
red line is our net fund
[21:48]
balance that we have left over.
[21:49]
After accounting for our
[21:51]
reserve requirements. And the
[21:53]
graph illustrates Metro
[21:53]
s
[21:55]
projected ending fund balance
[21:56]
over time, based on our adopted
[21:59]
budget. Of the 2627 budget
[22:01]
cycle, and it was updated for
[22:05]
the MARCH 2026 for forecast.
[22:07]
Metro maintains cash reserves
[22:08]
and carefully planned spending
[22:10]
to balance needs with
[22:11]
resources. However, inflation
[22:13]
means that over the long term,
[22:13]
Metro
[22:14]
s revenues will not keep
[22:16]
pace with rising costs for
[22:17]
staff, operations and
[22:19]
construction projects. Both
[22:21]
lines decrease over time as
[22:21]
Metro
[22:23]
s projected spending
[22:23]
exceeds Metro
[22:25]
s projected
[22:27]
revenue, and our financial plan
[22:29]
projects us not meeting our
[22:31]
reserve requirements by 2031,
[22:33]
and a negative fund balance by
[22:34]
2033 without additional
[22:37]
changes. The investments
[22:37]
contemplated in Metro
[22:38]
s next
[22:40]
stop represent the needs of a
[22:41]
growing region. Metro
[22:42]
s next
[22:43]
stop is designed to continue
[22:43]
the agency
[22:44]
s commitment to
[22:46]
financial responsibility by
[22:47]
carefully prioritizing these
[22:49]
investments, while seeking
[22:50]
resources that have the least
[22:52]
impact on our highest burden
[22:54]
communities in order to deliver
[22:57]
on our promises. Next slide
[22:59]
please. So Metro
[23:00]
s next stop
[23:02]
outlines the investments needed
[23:03]
to create a safer, more
[23:05]
welcoming transit experience,
[23:07]
improve speed and reliability
[23:10]
of trips, expand service and
[23:12]
access to transit. Modernize
[23:14]
customer information tools, and
[23:16]
continue efforts to reduce our
[23:19]
ghg emissions. Next slide
[23:22]
please. And before I describe
[23:23]
the investments we plan to
[23:24]
deliver in greater detail, I
[23:26]
want to share a quote from our
[23:28]
equity cabinet co-chairs,
[23:30]
Sandra Evans and Hina Vara. The
[23:32]
Equity Cabinet has been devoted
[23:33]
to this project for about a
[23:35]
year. Every step of the way.
[23:37]
And they say transit plays a
[23:39]
critical role in helping people
[23:40]
access essential places and
[23:42]
stay connected to their
[23:43]
communities. Metro
[23:44]
s next stop
[23:45]
represents an important step in
[23:47]
planning for that future,
[23:48]
shaped not only by quantitative
[23:50]
data, but also by the voices
[23:51]
and experiences of people in
[23:53]
King County who rely on transit
[23:55]
every day. The Equity Cabinet
[23:56]
did a great job of rolling up
[23:58]
their sleeves to understand how
[23:59]
much her works and what our
[24:01]
constraints and goals are, and
[24:02]
helping make hard choices when
[24:04]
they had to. It was their
[24:05]
leadership that formed the
[24:06]
basis of what we
[24:06]
re
[24:07]
prioritizing in Metro
[24:08]
s next
[24:12]
stop. Next slide please. So
[24:13]
they the equity cabinet were
[24:15]
one of three main engagement
[24:16]
groups. In addition, we had a
[24:18]
partner review board and staff
[24:20]
from local jurisdictions that
[24:21]
were part of more than a dozen
[24:23]
meetings and helped us gather
[24:25]
feedback. As you know, Metro
[24:26]
works closely with community
[24:28]
members, community based
[24:29]
organizations, city
[24:31]
representatives and local
[24:32]
leaders to understand the
[24:33]
issues that matter most across
[24:35]
the region. We have for years,
[24:36]
and so that past engagement in
[24:38]
the research we do also fed
[24:39]
into the investments that
[24:40]
you
[24:41]
re seeing outlined in
[24:41]
Metro
[24:44]
s next stop. Next slide.
[24:47]
Top priorities across all three
[24:49]
engagement groups, where the
[24:50]
participants consistently
[24:52]
identified more service,
[24:54]
improved safety and faster,
[24:56]
more reliable travel times as
[24:57]
top priorities for improving
[24:59]
the rider experience. When
[25:01]
asked about whether to
[25:02]
prioritize strengthening the
[25:03]
service we have versus
[25:05]
providing new service and new
[25:07]
places, they supported a more
[25:09]
balanced approach to expanding
[25:10]
service, calling for greater
[25:12]
frequency on key routes and
[25:13]
adding new routes where they
[25:15]
are most needed throughout the
[25:16]
county. We heard that same
[25:18]
message loud and clear people
[25:19]
care deeply about high quality
[25:21]
bus service they can trust to
[25:22]
bring them to their
[25:24]
destinations safely, quickly
[25:26]
and reliably. And that feedback
[25:28]
directly shaped the investments
[25:30]
and priorities included in
[25:30]
Metro
[25:32]
s next stop. Beyond
[25:33]
service, safety and speed and
[25:34]
reliability. We also heard
[25:36]
participants highlight
[25:37]
improving existing flexible
[25:39]
services, such as reducing wait
[25:41]
times and ensuring service
[25:43]
matches advertised expectations
[25:45]
before expanding to new service
[25:47]
areas, better lighting and
[25:49]
safer pathways as important
[25:50]
amenities and more community
[25:52]
transit oriented development at
[25:54]
bus stops. Improved waste
[25:56]
collection, better landscaping
[25:58]
near bus stops and transit
[25:59]
information in more languages
[26:01]
to be easier to understand and
[26:02]
use, including clearer signs,
[26:04]
maps, and simpler tools for
[26:05]
planning, booking and paying
[26:07]
for trips. And we mentioned
[26:08]
some of these details because
[26:09]
those are things we do together
[26:11]
with you and your cities to
[26:12]
make transit more accessible
[26:15]
and work for folks. Next slide
[26:17]
please. So now I
[26:18]
m going to run
[26:18]
through a high level of what
[26:18]
s
[26:19]
in Metro
[26:20]
s next stop. If we had
[26:22]
additional funding and what are
[26:23]
the key things we could
[26:24]
deliver. You
[26:25]
ll see on this
[26:27]
slide the nine new bus routes
[26:30]
for new rapid ride lines, five
[26:31]
more routes running more
[26:33]
frequently, a 12% overall
[26:37]
service increase by 2038. More
[26:39]
midday and weekend service. And
[26:41]
really, what that means is by
[26:42]
implementing these
[26:45]
improvements, 71% of county
[26:47]
residents by 2038, including
[26:49]
80% of residents in priority
[26:51]
equity areas, would live within
[26:52]
a quarter mile of transit
[26:55]
services. In addition, 51% of
[26:57]
King County residents will live
[26:58]
within a quarter mile of
[26:59]
transit, arriving every 15
[27:02]
minutes or better. And also by
[27:04]
2038, nearly 90% of jobs in
[27:05]
King County will be located
[27:07]
within a quarter mile of
[27:09]
transit. Many of these new
[27:10]
routes, while new to riders,
[27:12]
are projects you MAY already be
[27:14]
aware of, new service that will
[27:15]
come online in the next two
[27:17]
years, but our customers will
[27:18]
experience it as new. And we
[27:20]
also need to emphasize we need
[27:21]
those new funds to sustain
[27:26]
those commitments over time.
[27:29]
The reminder. Um, so just a
[27:31]
reminder that when we say nine
[27:32]
new bus routes or five more
[27:34]
routes running every 15 minutes
[27:36]
or more, um, that is determined
[27:38]
using our service guidelines,
[27:39]
sort of their examples,
[27:42]
representative routes and how
[27:42]
we you
[27:43]
ve got an update on how
[27:45]
we do that in your meeting last
[27:47]
month. Um, and sort of we have
[27:49]
an approach to how we do that.
[27:50]
The methodology, as well as
[27:51]
using community engagement
[27:52]
feedback to determine which
[27:54]
specific routes those would be
[27:57]
that are getting their. And
[27:59]
that analysis prioritizes
[28:01]
investments based on three
[28:02]
factors. Um, in the service
[28:04]
guidelines, in the following
[28:05]
order. So first is social
[28:08]
equity priority populations or
[28:09]
the proportion of them near a
[28:11]
particular route land use,
[28:12]
which would mean access to
[28:14]
jobs, education, housing and
[28:16]
park and rides and geographic
[28:18]
value, which we define as
[28:19]
connections between activity
[28:23]
centers. So you see our
[28:25]
analysis every year included in
[28:26]
a summary appendix table in the
[28:28]
annual system evaluation
[28:29]
report. So that would give you
[28:30]
some more specific examples of
[28:31]
where we
[28:32]
d prioritize these
[28:36]
additions. Next slide please.
[28:37]
Also included in Metro
[28:37]
s next
[28:39]
stop is faster and more
[28:41]
reliable transit by improving
[28:43]
busy corridors through projects
[28:44]
that give buses more dedicated
[28:45]
space on roadways and help
[28:48]
transit move more efficiently.
[28:49]
And these investments mean less
[28:51]
time waiting at stoplights for
[28:53]
buses, more consistent arrival
[28:54]
times, and overall shorter
[28:56]
travel times for riders. So
[28:57]
it
[28:58]
s no secret to many of our
[28:59]
city partners that with
[29:01]
dedicated bus lanes and transit
[29:02]
signal priority on our rapid
[29:04]
ride and other high ridership
[29:05]
routes, they move faster and
[29:07]
more reliably through traffic.
[29:09]
Although congestion is expected
[29:10]
to increase in the coming
[29:12]
years. Transit travel time is
[29:14]
expected to improve with these
[29:16]
investments in bus and also
[29:18]
light rail infrastructure, with
[29:18]
the investments in Metro
[29:19]
s next
[29:20]
stop, we can estimate that our
[29:22]
travel times are expected to
[29:25]
improve 4 to 8%, saving riders
[29:26]
an estimated 3 to 5 minutes per
[29:28]
trip. And we heard very clearly
[29:29]
from city staff that we need to
[29:31]
be aligned on what, where and
[29:32]
when we work together on a
[29:34]
range of speed and reliability
[29:36]
interventions. Metro can make
[29:37]
everything from the big rapid
[29:39]
ride projects to corridor
[29:41]
improvements to spot
[29:42]
treatments, the small and the
[29:45]
mighty, all, all and all in
[29:47]
between. So new rapid ride
[29:49]
routes that we will deliver in
[29:50]
the next 13 years, between now
[29:52]
and 2038 will connect Auburn,
[29:54]
Kent and Renton on the eye
[29:55]
line, the University District
[29:57]
in Belltown on the Jay Line in
[29:59]
Seattle in South Seattle, and
[30:01]
Rainier Avenue on the r Line,
[30:02]
and Bellevue and Kirkland on
[30:07]
the k line. Next slide please.
[30:10]
To improve response times and
[30:11]
incidents, uh incident
[30:12]
Follow-Up procedures. Metro
[30:13]
s
[30:14]
expanding the presence of law
[30:15]
enforcement and security
[30:16]
officers across the system, and
[30:17]
we
[30:17]
ll talk more about that
[30:19]
soon. So Metro
[30:20]
s next stop, in
[30:22]
partnership with all those
[30:23]
folks that help us do those
[30:25]
things, will sustain those
[30:26]
services and increase them
[30:28]
slightly. In partnership with
[30:29]
the King County Department of
[30:31]
Community and Human Services.
[30:32]
Our behavioral behavioral
[30:33]
health specialists will
[30:34]
continue to provide
[30:36]
de-escalation support, crisis
[30:38]
intervention, peer support, and
[30:40]
connections to social services
[30:41]
for riders experiencing mental
[30:43]
health or substance use
[30:45]
challenges. Our ambassadors
[30:46]
also often in person
[30:48]
assistance. Um, and we are
[30:50]
developing some easier ways for
[30:51]
riders to report safety
[30:53]
concerns and other issues in
[30:53]
Metro
[30:55]
s next step. So this
[30:57]
maintains those higher levels
[30:58]
of safety and security
[31:00]
investments we operate now. And
[31:02]
we will sustain some higher
[31:03]
levels of behavioral health
[31:04]
specialists in Metro
[31:04]
s next
[31:08]
stop. Also, Metro
[31:08]
s next stop
[31:09]
will continue our enhanced
[31:10]
cleaning investments that we
[31:11]
re
[31:14]
doing now, including higher bus
[31:16]
cleaning levels as well as stop
[31:20]
and station cleaning. So next
[31:21]
slide please. Metro
[31:21]
s
[31:23]
investments go beyond service
[31:25]
safety, speed and reliability.
[31:27]
The agency is also improving
[31:28]
flexible services, rider
[31:30]
amenities, cleanliness, rider
[31:32]
information and integrating new
[31:33]
low emissions vehicles to
[31:35]
expand our environmentally
[31:38]
sustainable fleet. So some
[31:40]
examples of that investment in
[31:40]
Metro
[31:42]
s next stop include
[31:43]
integrating our flexible
[31:44]
services. We
[31:45]
re planning for a
[31:46]
new integrated app that will
[31:48]
make it easier to plan, book
[31:50]
across flexible services and
[31:52]
alongside fixed route services.
[31:54]
Um, upgraded bus stops and
[31:55]
transit hubs serving new rapid
[31:57]
ride lines, link light rail and
[31:59]
Stride Bus rapid transit
[32:02]
stations. Continued investment.
[32:03]
As I mentioned in maintenance
[32:04]
and cleanliness. So that
[32:05]
creates a more welcoming
[32:08]
transit space and also
[32:09]
mentioned making transit
[32:11]
information easier to find
[32:12]
using new digital tools that
[32:14]
will simplify trip planning and
[32:17]
fare payment, and included
[32:18]
investment in new lower
[32:21]
emission vehicles that we have
[32:23]
in electric trolley buses,
[32:24]
battery electric buses and
[32:26]
hybrid vehicles powered by
[32:28]
renewable fuels that help
[32:30]
reduce emissions and improve
[32:34]
air quality. Next slide please.
[32:35]
So Metro
[32:36]
s next stop does
[32:38]
require additional funding.
[32:40]
This chart shows the funding
[32:42]
gap and annual terms to deliver
[32:45]
and sustain the investments
[32:46]
that we are promising. In
[32:46]
Metro
[32:48]
s next stop, the annual
[32:51]
funding gap shown here varies
[32:53]
between 200 million and 600
[32:57]
million. Between 2031 and 2038.
[32:59]
The spike in spending in 2033
[33:01]
and 34 is due to a very large
[33:03]
fleet replacement, including
[33:04]
replacing the entire trolley
[33:06]
fleet. And this funding gap is
[33:08]
based on all the investments
[33:08]
outlined in Metro
[33:09]
s next stop.
[33:11]
So we are looking at funding
[33:12]
tools like the King County
[33:14]
Transportation District, making
[33:16]
current resources more
[33:19]
flexible, partnership funds or
[33:21]
in-kind investments. Additional
[33:23]
state and federal support, as
[33:24]
well as Metro
[33:25]
s fares, fees and
[33:27]
fines, and how we can leverage
[33:29]
more resource there. And in
[33:31]
addition to new revenue, Metro
[33:32]
continues to find ways to
[33:34]
control our cost growth
[33:36]
whenever possible so that we
[33:38]
can invest more in community.
[33:39]
And that means exploring
[33:40]
innovative ways to change how
[33:42]
services are delivered and
[33:43]
implementing cost saving
[33:45]
measures to keep improving how
[33:47]
much reserves its customers and
[33:48]
remain worthy of the public
[33:48]
s
[33:50]
trust. Growing ridership is
[33:52]
also critical to support more
[33:53]
productive service and boost
[33:54]
our fare revenue, and we
[33:56]
believe these investments in
[33:58]
service will help to do that.
[34:02]
Next slide, please. Metro works
[34:04]
very closely, as you know, with
[34:06]
all 39 cities and towns to
[34:07]
provide transit service
[34:08]
tailored to each city
[34:09]
s unique
[34:10]
needs. And additionally,
[34:11]
Metro
[34:12]
s support service in both
[34:15]
rural and urban areas. Uh, we
[34:17]
learned from your cities
[34:19]
throughout this engagement that
[34:20]
and what we will be doing is
[34:22]
working to communicate earlier
[34:24]
and more often with you about
[34:24]
what we
[34:25]
re planning and what
[34:27]
you all are working on to make
[34:29]
the case for transit with both
[34:31]
qualitative and quantitative
[34:32]
data, and set clear
[34:33]
expectations about how we can
[34:36]
work well together. We invite
[34:38]
your partnership, including but
[34:39]
not limited to, speed and
[34:41]
reliability improvements,
[34:43]
flexible services, rider
[34:45]
amenities, and cleanliness, and
[34:46]
many of your cities already
[34:48]
partner with us. So Bellevue,
[34:49]
Redmond, Kirkland partnering on
[34:52]
transit demand management. Um,
[34:53]
working with Snoqualmie and
[34:54]
North Bend to promote Trailhead
[34:56]
Direct and the community van. A
[34:58]
lot of partnership with cities
[35:00]
during South Link connections
[35:01]
and that big service change we
[35:03]
have this fall. Federal Way
[35:05]
partnering with us to include
[35:07]
bus stops in their critical
[35:09]
capital work for 2026 that will
[35:11]
help riders take advantage of
[35:12]
new South Link connections.
[35:14]
Auburn engaging with us on
[35:16]
Metro Flex pilot zones that
[35:17]
will work well for their
[35:19]
residents, as well as with the
[35:20]
Regional Transit Safety Task
[35:20]
Force, which we
[35:21]
ll talk more
[35:24]
about. So these partnerships
[35:26]
that we make with all of you,
[35:27]
they help make our service
[35:30]
dollars go much further, um, by
[35:31]
maintaining the roads and
[35:32]
providing the infrastructure
[35:35]
needed for a service dollar to
[35:37]
get people in the speed by
[35:38]
which they want to get to a
[35:39]
place and maintain our
[35:41]
headways. So it comes when
[35:43]
people expect it to come. And
[35:46]
that is really needed. So we
[35:47]
look forward to continuing to
[35:51]
work with you on that. Okay,
[35:54]
last almost to the end, this is
[35:56]
it. So we end with a quote from
[35:57]
our general manager, Michelle
[35:59]
Allison, here in the audience.
[36:00]
Delivering these outcomes will
[36:02]
require partnership,
[36:03]
innovation, investment and long
[36:05]
term collaboration. It will
[36:06]
require metro local
[36:07]
governments, community
[36:09]
organizations, employers and
[36:10]
writers all working together
[36:13]
towards shared goals. So the
[36:13]
ask isn
[36:15]
t a vote here because
[36:15]
this isn
[36:16]
t a policy document.
[36:17]
But we do want your support and
[36:19]
partnership to focus on
[36:20]
delivering these things and
[36:22]
bringing the benefits to your
[36:23]
communities, in your budgets.
[36:24]
In the King County Council
[36:26]
budget to tell the story with
[36:28]
us and affirm that Metro has a
[36:29]
plan. When people ask what
[36:29]
we
[36:30]
re doing, we now have a
[36:32]
community informed answer. We
[36:34]
feel confident in delivering
[36:35]
and sustaining with additional
[36:37]
resources. So Metro
[36:38]
s next stop
[36:40]
is a realistic but optimistic
[36:41]
delivery roadmap that gets us
[36:44]
closer to Metro Connects. And
[36:46]
the analysis. As I mentioned
[36:47]
before, and engagement will be
[36:48]
the foundation and starting
[36:50]
point for updates to Metro
[36:51]
Connects as well. And we
[36:51]
ll
[36:53]
continue to engage with you all
[36:55]
on both. Metro connects the
[36:56]
Strategic Plan and our service
[36:59]
guidelines in 2027.
[37:02]
Great. Thank you so much. Um,
[37:05]
before we get, um, or open it
[37:06]
up for questions, I wonder if
[37:07]
you could share a little bit
[37:09]
about the time frame that Metro
[37:11]
is thinking about as it relates
[37:15]
to that funding fiscal cliff
[37:15]
that
[37:20]
s coming up in 2031? Um,
[37:23]
this will frame that I assume a
[37:24]
request to the executive or
[37:29]
the, um, county as a whole. The
[37:33]
council on how to or what
[37:35]
investments are needed. Could
[37:36]
you share a little bit more
[37:39]
about, um, if you can kind of
[37:41]
the timing of that and how that
[37:43]
might frame up some of the
[37:44]
service guideline work that
[37:44]
we
[37:45]
re also going to be taking
[37:47]
up in the next year or two?
[37:48]
Yeah. To answer the first part
[37:50]
of that, which is sort of when
[37:51]
do we need to know how we
[37:51]
re
[37:53]
going to address things before
[37:55]
we reach that financial cliff?
[37:58]
I think we are anticipating and
[37:59]
hope to work with everyone to
[38:03]
figure out a plan by 2028. Um,
[38:05]
that is sort of a combination
[38:06]
of all those various funding
[38:09]
mechanisms that I laid out. Um,
[38:11]
if we have that plan by 2028, I
[38:13]
think that can partner well
[38:14]
with policy updates and then
[38:16]
help us avoid having a planning
[38:18]
conversation in the 2829
[38:20]
biennium about reducing service
[38:22]
or delaying growth or making
[38:24]
other difficult choices about
[38:26]
that financial cliff. So that
[38:27]
is our goal would be to have a
[38:29]
plan by 2028.
[38:31]
Great. Thank you. Colleagues,
[38:32]
do you have any questions
[38:34]
please. If you are online,
[38:35]
please go ahead and raise your
[38:37]
hand. If you
[38:38]
re in person, you
[38:41]
can just tap me on the shoulder.
[38:45]
All right. Oh, Councilmember
[38:47]
Bhargava.
[38:49]
Yeah. Thank you. Chair Fain I
[38:49]
m
[38:51]
going to stay off video just to
[38:52]
make sure my audio comes
[38:53]
through. Clearly. Last time
[38:55]
there were some challenges, but
[38:56]
I just want to start by saying
[38:57]
thanks to the presentation. And
[38:59]
Bellevue really appreciates
[38:59]
Metro
[39:02]
s inclusive approach to
[39:02]
developing Metro
[39:04]
s next stop.
[39:06]
Bellevue staff has participated
[39:08]
in the jurisdictional partner
[39:09]
meetings, and those meetings
[39:11]
have provided really meaningful
[39:13]
opportunities for feedback and
[39:15]
regional coordination. Metro is
[39:17]
also really where
[39:18]
jurisdictional jurisdictions,
[39:20]
well informed by sharing input
[39:22]
from the equity cabinet, as
[39:24]
well as the Partner Review
[39:26]
Board throughout the process.
[39:29]
The question I have is, do we
[39:30]
have clarity on what the cost
[39:33]
is funding only the existing
[39:36]
services? Is, and how much of
[39:39]
that cost is fully funded
[39:41]
already? And the second
[39:43]
question, somewhat unrelated,
[39:46]
is, uh, what is the framework
[39:47]
that has been used to determine
[39:49]
the need for growth? And how do
[39:50]
we know which of those
[39:52]
components that have been, um,
[39:57]
outlined are really critical?
[40:00]
I got two questions. So the
[40:03]
first one, um, what I think is
[40:04]
something like, what would it
[40:05]
cost us to maintain our
[40:08]
existing service versus growth?
[40:10]
And so about 90% of the
[40:11]
estimated costs for Metro
[40:11]
s
[40:13]
next stop would maintain
[40:13]
today
[40:15]
s service levels. And
[40:16]
that includes capital
[40:17]
investments like fleet
[40:18]
replacement, state of good
[40:21]
repair, but and excludes things
[40:23]
like anticipated service
[40:25]
restoration and growth, new
[40:26]
rapid ride speed and
[40:27]
reliability investments,
[40:29]
facility and passenger
[40:30]
infrastructure improvements,
[40:32]
and zero emissions. That was, I
[40:34]
think, one of the questions,
[40:35]
um, and then the framework that
[40:37]
we use to determine the need
[40:38]
for growth, I think was the
[40:41]
second one. Um, and you MAY
[40:42]
remember some of that from last
[40:42]
month
[40:44]
s presentation on our
[40:46]
adopted policies and service
[40:47]
guidelines. Those really help
[40:49]
us determine where we add
[40:51]
service. So within the service
[40:51]
guidelines, there
[40:52]
s three
[40:54]
priorities for investment. The
[40:56]
first is reducing crowding. The
[40:57]
second is improving
[40:59]
reliability. And the third is
[41:01]
service growth. And within that
[41:02]
third priority of service
[41:03]
growth there
[41:04]
s a prioritization
[41:07]
approach embedded. Step one is
[41:09]
determining um sorry. Step one
[41:10]
for determining that growth is
[41:12]
to document the gap between
[41:13]
where we are today and the
[41:15]
target set in Metro connects.
[41:17]
And if we see a gap, we track
[41:19]
it. Once we see which routes
[41:21]
need service growth to align
[41:23]
with our vision, then step two
[41:25]
is to prioritize them based on
[41:28]
three factors. So first we sort
[41:30]
them into five categories based
[41:31]
on their equity score. Next, we
[41:32]
rank them within these
[41:34]
categories based on their land
[41:36]
use score. And then we also use
[41:38]
a tiebreaker of that geographic
[41:40]
value. So um, for routes out of
[41:41]
the same scores across those
[41:43]
first two measures, which will
[41:44]
evaluate their connections
[41:47]
between major activity centers.
[41:48]
So this provides us with the
[41:50]
priorities for service growth
[41:51]
that you find in our annual
[41:54]
service system evaluation. And
[41:55]
comes after the priorities of
[41:57]
reducing crowding and improving
[41:59]
reliability, because
[42:00]
essentially, we want current
[42:01]
services to have the resources
[42:02]
to function well before adding
[42:06]
new services.
[42:10]
All right. Thank you very much.
[42:10]
Um, I
[42:11]
m sorry.
[42:13]
Thank you.
[42:19]
Councilmember. Okay. I think we
[42:22]
have, uh, Mayor Mayhew.
[42:23]
Yes.
[42:26]
Thank you. Um, just my question
[42:28]
is around. I know a topic that,
[42:30]
um, uh, is sort of perennial
[42:32]
topic that we, we grapple with,
[42:32]
but I
[42:33]
ll call it the topic of
[42:36]
geographic equity. Um, out in
[42:38]
Snoqualmie, which is the upper
[42:39]
Snoqualmie Valley. But really
[42:41]
across the entire Snoqualmie
[42:43]
Valley, when we measure, um,
[42:46]
the level of service and
[42:48]
against sort of metrics and
[42:51]
compare that, uh, against the
[42:53]
rest of the metro service area,
[42:56]
the service level is is really
[42:58]
substantially below, uh, what
[43:00]
say an average would be. And
[43:01]
even some of the other rural
[43:04]
community areas, um, that
[43:04]
aren
[43:06]
t Snoqualmie Valley. So my
[43:08]
question is, as as we kind of
[43:11]
look at the policy documents
[43:13]
that will be behind this next
[43:15]
round and thinking about this
[43:18]
presentation, um, can you kind
[43:20]
of comment on or include in
[43:22]
that process, uh, perhaps a
[43:24]
greater discussion of
[43:25]
geographic equity and how
[43:25]
that
[43:27]
s being factored in? You
[43:28]
know, I know that geographic
[43:30]
equity is not part of how Metro
[43:33]
defines the concept of equity
[43:35]
right now. Um, one thing is
[43:37]
that if we think about route
[43:39]
215 and the proposal for that,
[43:41]
we actually saw that proposal
[43:43]
cut back even further in order
[43:45]
to shift service to some of the
[43:47]
other equity target categories
[43:49]
that were going after. But, um,
[43:52]
perhaps just, um, more focus on
[43:53]
geographic equity. My
[43:54]
questions, could there be more
[43:56]
focus on geographic equity,
[43:57]
particularly for rural
[43:59]
communities? Uh, up and down
[44:02]
the Snoqualmie Valley?
[44:03]
I think that
[44:05]
s great feedback.
[44:05]
You
[44:06]
re right. As we enter the
[44:08]
policy update conversation. And
[44:09]
so I think we look forward to
[44:11]
having more conversations with
[44:12]
you all as current members of
[44:14]
rtc through the end of this
[44:15]
year. Before we start the
[44:17]
formal engagement, to get more
[44:18]
of your input about what that
[44:19]
means to you and what that
[44:21]
could look like, I mean, one of
[44:22]
the changes we made in the last
[44:24]
service guideline update was
[44:26]
not comparing rural routes with
[44:27]
urban ones, right? We broke out
[44:28]
those routes because that
[44:29]
s not
[44:30]
a fair comparison. Right? So I
[44:32]
think we are open to looking at
[44:33]
how we do that analysis to best
[44:35]
meet the needs of the King
[44:37]
County diversity of the King
[44:39]
County region. And so that
[44:39]
s
[44:41]
great feedback that we can dive
[44:42]
more deeply with you as we get
[44:44]
into the policy updates.
[44:46]
Thank you very much.
[44:48]
Great point. All right. We
[44:48]
ll
[44:50]
take this last question and
[44:52]
note that Council Member Harris
[44:54]
is here. For the record. Um, go
[44:56]
ahead, Councilmember.
[44:57]
Um.
[44:59]
Thank you. I just do you have
[45:01]
any kind of, like, intention on
[45:04]
like a post game of, uh, World
[45:08]
Cup activities? Um.
[45:12]
Just. Yeah. Does it make sense
[45:12]
what I
[45:13]
m saying?
[45:14]
Yes.
[45:16]
Yeah, absolutely. And I know,
[45:18]
um, we are planning to do that
[45:20]
at, uh, King County Council and
[45:21]
the Transportation Committee.
[45:23]
Uh, in OCTOBER. And that
[45:24]
s the
[45:26]
meeting, um, that we are
[45:27]
looking to set a special
[45:29]
meeting to potentially do
[45:32]
another joint meeting so that,
[45:33]
um, the regional transit
[45:35]
committee can join in on that.
[45:36]
Um, did you have anything else
[45:37]
to add, Deanna?
[45:37]
I don
[45:38]
t think so. Well, just.
[45:40]
I attended three of the games,
[45:42]
and I just. That
[45:42]
s not a, like,
[45:44]
a flex or anything. It
[45:44]
s just
[45:47]
that, um, this was sort of a
[45:51]
stress test, and it felt to me
[45:53]
anecdotally, like a success
[45:57]
story, um, largely. And I at
[45:59]
least in my neck of the woods,
[46:01]
I think there is a certain
[46:04]
amount of salesmanship that is
[46:07]
necessary going forward, um, to
[46:10]
just get people to understand
[46:13]
the benefits.. And that
[46:13]
s
[46:14]
really all I got.
[46:15]
Thanks.
[46:15]
Yeah, i
[46:16]
m really glad you had
[46:18]
that experience. I think we do
[46:20]
feel like it has been a success
[46:22]
and demonstrates our ability to
[46:23]
deliver the growth it is we
[46:23]
re
[46:24]
promising. In Metro
[46:25]
s next stop
[46:27]
and build that, um, positive
[46:28]
recognition and continue the
[46:30]
public trust to continue to do
[46:32]
these things for the region.
[46:34]
Yes. Thank you. Councilmember.
[46:36]
That is, uh, something that I
[46:36]
m
[46:38]
hoping we can address in our
[46:39]
follow up meeting, because not
[46:41]
only was it a success for the
[46:42]
region, um, as it relates to
[46:45]
transit, it was, um, just an
[46:47]
incredible show of safety
[46:50]
across, um, in and around all
[46:54]
of the games and the match
[46:57]
viewing parties. And it was a
[47:00]
great showcase of what a lot of
[47:02]
investment can do. Um, and so
[47:04]
how can we translate that into
[47:05]
something that
[47:06]
s more
[47:09]
maintainable for us here? Um,
[47:12]
going forward, but not let it
[47:14]
go? So, uh, we will be doing a
[47:14]
follow up and I
[47:16]
ll loop you all
[47:18]
in, um, on that recap. All
[47:21]
right. With the time moving
[47:22]
along here, I want to make sure
[47:24]
we get to our next item, which
[47:25]
is the Transit Safety and
[47:27]
Security briefing. And I think
[47:29]
we can all agree that ensuring
[47:31]
that riders and operators feel
[47:33]
safe is fundamental to our to a
[47:35]
successful transit system. And
[47:37]
I think that is what we all saw
[47:40]
and felt during the World Cup.
[47:41]
Um, and Metro has made a
[47:43]
significant number of
[47:44]
investments in safety and
[47:45]
security over the past several
[47:47]
years and is continuing to work
[47:49]
with regional partners through
[47:51]
the Regional Transit Safety
[47:54]
Task Force and supported this
[47:56]
incredible um coordination
[47:58]
effort during World Cup. So
[47:59]
today
[48:00]
s briefing is a great
[48:02]
opportunity to understand what
[48:03]
those investments have
[48:05]
accomplished and how Metro is
[48:07]
measuring success, and where we
[48:09]
have additional work to do. So,
[48:11]
uh, Deanna Martin will remain,
[48:14]
um, at the table here, and we
[48:15]
are joined by Rebecca Frank
[48:17]
Hauser to update us on Metro
[48:18]
s
[48:19]
safety and security efforts. So
[48:25]
welcome and thank you.
[48:27]
Thanks. Yeah. Staying here and
[48:28]
joined by Rebecca. Thanks for
[48:29]
joining. We
[48:30]
re grateful for the
[48:31]
opportunity to share what we
[48:31]
re
[48:33]
doing to make our system safer
[48:35]
and to communicate to our
[48:36]
riders what Metro has been
[48:37]
doing, what our plans are to
[48:38]
continue to address the
[48:41]
conditions on our system. And I
[48:42]
know we have some slides that
[48:43]
are going to be shared, and I
[48:43]
m
[48:43]
going to turn it over to
[48:44]
Rebecca.
[48:45]
Okay.
[48:45]
Uh.
[48:46]
Thank you. Deanna, I
[48:47]
m Rebecca
[48:48]
Fankhauser, I
[48:48]
m Metro
[48:49]
s chief
[48:50]
safety officer and director of
[48:52]
safety, security and quality
[48:54]
assurance. Uh, I think we
[48:54]
ll
[48:56]
move straight into the first
[49:01]
slide. Thank you. Uh, so at
[49:01]
Metro, we
[49:03]
re focused on doing
[49:05]
what is within our control to
[49:06]
provide safe, clean and
[49:08]
reliable service and noting
[49:10]
that safety is first in that
[49:12]
list for a reason. Um, so we do
[49:14]
this by being values driven and
[49:17]
data informed. Uh, so let
[49:17]
s
[49:19]
start with some of our data.
[49:21]
Uh, the trips that we provide,
[49:23]
uh, to 1 million people per
[49:24]
week on Metro are
[49:26]
overwhelmingly safe when
[49:27]
incidents on our system do
[49:29]
occur, uh, employees call into
[49:32]
the transit control center, um,
[49:33]
there, they talk to a
[49:35]
coordinator, which creates a
[49:37]
coordinator service record. So
[49:38]
these MAY not reflect every
[49:40]
single incident that happens on
[49:42]
our system, but they do reflect
[49:43]
most incidents and illuminate
[49:45]
the trends that inform how we
[49:48]
take action. An incident is
[49:50]
defined as anything that a bus
[49:52]
operator needs assistance with,
[49:54]
ranging from various unlawful
[49:56]
transit conduct where people
[49:57]
might be using the bus for the
[49:59]
purpose of sleeping up to
[50:00]
criminal activities such as
[50:02]
assaults, which include
[50:04]
spitting or unreasonable
[50:07]
disturbances. So on this graph,
[50:08]
you can see the coordinator
[50:09]
service record per million
[50:10]
boardings. It
[50:11]
s important to
[50:12]
note that benchmarking these
[50:14]
incidents against 1 million
[50:15]
riders really shows the
[50:17]
frequency of our incidents
[50:19]
relative to the millions of
[50:20]
customer interactions that
[50:22]
occur each year. That
[50:23]
perspective supports more
[50:25]
informed decision making by
[50:26]
helping distinguish between
[50:28]
isolated events and systemic
[50:31]
trends on our system. So Metro
[50:32]
uses this data to identify
[50:34]
incident trends along routes,
[50:36]
locations, time of day, and
[50:37]
deploys security and law
[50:38]
enforcement resources
[50:40]
accordingly. We know this
[50:41]
approach works because we see
[50:43]
that our incident rates have
[50:45]
been declining during the peak
[50:47]
of the pandemic. You can see
[50:49]
when the ratio of incidents to
[50:50]
boardings was uniquely
[50:51]
pronounced due to low
[50:53]
ridership. We experienced a
[50:57]
high of 243 per 1 million
[50:59]
boardings in JUNE of this year.
[51:01]
I am pleased to report that we
[51:04]
had a post-pandemic low of 58
[51:06]
incidents per million
[51:07]
boardings, so we know our
[51:09]
approach is working. This
[51:11]
reduced rate has been stable
[51:13]
and continues to trend
[51:14]
downward, so we
[51:15]
re continually
[51:16]
reviewing our trends. We
[51:16]
re
[51:18]
adjusting our deployment to
[51:20]
ensure the right resources are
[51:22]
put where the right needs are,
[51:24]
and we continue to work with
[51:25]
Metro and our partners to
[51:27]
decrease our incidents. I
[51:27]
ll
[51:31]
move to the next slide, please.
[51:33]
So how we approach safety on
[51:35]
our system has changed
[51:36]
significantly over time, and
[51:37]
we
[51:38]
re working hard to ensure
[51:39]
that we show up in the right
[51:40]
way and with the right
[51:43]
resources for the situation.
[51:46]
Next slide. Historically,
[51:47]
Metro
[51:48]
s used a traditional
[51:49]
public safety model, which
[51:51]
relied heavily on Metro transit
[51:53]
police and transit security,
[51:54]
which is illustrated on the
[51:56]
left of this chart. We have
[51:59]
moved into more of a care and
[52:00]
presence model. As you
[52:01]
ll see,
[52:04]
um. In 2020, Metro launched the
[52:05]
safety, security and Fare
[52:07]
enforcement reform initiative
[52:09]
that really centered the voices
[52:12]
of Bipoc and those that
[52:13]
intersect with other
[52:15]
marginalized and historically
[52:16]
underserved communities to help
[52:18]
reimagine and reform the
[52:19]
security functions on our
[52:21]
system. One of our main goals
[52:23]
is to achieve safety while
[52:24]
supporting community members
[52:26]
who have the greatest needs and
[52:28]
without perpetuating systemic
[52:30]
racism. Recognizing that not
[52:32]
every situation needs a law
[52:33]
enforcement response, the Care
[52:34]
and Presence model focuses on
[52:36]
visibility, customer
[52:37]
engagement, and support for
[52:39]
transit workers. So we
[52:40]
ll talk
[52:42]
about what each of those
[52:44]
resources, um, the role that
[52:45]
each of them plays. Go the next
[52:48]
slide, please. All right. First
[52:49]
looking at our transit control
[52:52]
center or the tcc, this is
[52:53]
really the nerve center of
[52:55]
metro bus operations. It
[52:56]
s not
[52:57]
new, but I think for the
[52:59]
purpose of this presentation, I
[53:00]
did want to highlight that
[53:00]
we
[53:01]
ve changed how we
[53:01]
ve
[53:03]
equipped those resources to be
[53:04]
even more responsive to our
[53:06]
writers and our employees. The
[53:08]
tcc is the main hub and hub for
[53:10]
anything that employee
[53:11]
experiences or needs out in the
[53:13]
field. So the coordinators in
[53:15]
the tcc support service
[53:16]
delivery by monitoring bus
[53:18]
operations, they respond to
[53:19]
calls for assistance. They
[53:21]
organize and direct responses,
[53:22]
and they communicate with
[53:23]
internal and external parties.
[53:24]
The operators are trained to
[53:26]
call the tcc whenever an
[53:28]
incident occurs, and we have a
[53:29]
dedicated continuous
[53:30]
improvement project where we
[53:31]
ve
[53:32]
surveyed operators to ensure
[53:34]
that the tcc is meeting their
[53:36]
needs. Um, whenever they have
[53:38]
deployed an emergency alarm,
[53:40]
which this is the highest level
[53:40]
of support that can be
[53:42]
requested from the control
[53:44]
center. Um, and so we get their
[53:46]
feedback on the experience and
[53:48]
what could be improved as a
[53:49]
result of the findings. We
[53:50]
re
[53:51]
working to implement
[53:53]
recommendations to continue to
[53:55]
improve how we respond when our
[53:57]
employees need us most. We
[53:57]
re
[53:58]
also making sure that the
[53:59]
transit control center and our
[54:01]
service quality supervisors,
[54:03]
who will see in the next slide,
[54:05]
um, have trauma informed
[54:06]
training so that we can lead
[54:08]
with care in how we respond to
[54:10]
affected employees.
[54:13]
Next slide please.
[54:15]
All right. This is one of our
[54:17]
service quality supervisors.
[54:18]
This group works really closely
[54:20]
with the transit control Center
[54:21]
to support operators out in the
[54:23]
field. They proactively monitor
[54:25]
our transit operations. They
[54:27]
respond to operator calls for
[54:29]
assistance and to conditions
[54:30]
that affect or disrupt the
[54:32]
efficient delivery of our
[54:32]
service.
[54:35]
Next slide.
[54:37]
Moving into our Metro Transit
[54:39]
Police, Metro contracts with
[54:40]
the King County Sheriff
[54:40]
s
[54:42]
Department for Metro Transit
[54:44]
police officers because they
[54:44]
re
[54:45]
part of the sheriff
[54:46]
s office,
[54:47]
they operate in all parts of
[54:49]
our region depending on need.
[54:51]
They not only respond to and
[54:52]
investigate crimes on transit
[54:54]
and transit properties, but
[54:55]
they also work upstream to
[54:57]
prevent crimes from happening
[54:58]
on law enforcement side of
[55:00]
things, the bicycle emphasis
[55:02]
and enforcement squad of the
[55:04]
Metro Transit Police conduct
[55:06]
proactive patrols where they
[55:07]
address unlawful conduct,
[55:09]
unlawful transit conduct, and
[55:11]
respond to 911 calls. Other
[55:13]
types of policing services that
[55:15]
Metro Transit Police provide
[55:17]
includes investigating criminal
[55:19]
activity and also working with
[55:21]
partners on complex operations
[55:22]
for narcotics and weapons
[55:26]
related criminal offenses.
[55:27]
Metro Transit Police also has
[55:29]
Transit Resource Officers.
[55:30]
These individuals provide more
[55:33]
of a direct link between the
[55:35]
community service providers and
[55:36]
address more complex issues
[55:36]
that don
[55:38]
t need typical law
[55:40]
enforcement response.
[55:43]
Next slide please.
[55:45]
All right. Our transit security
[55:46]
officers are contracted
[55:48]
personnel that provide security
[55:50]
presence, deter incidents and
[55:51]
monitor activities. They
[55:54]
address behavioral issues and
[55:55]
assist customers and operators
[55:57]
with questions and life safety
[55:58]
concerns.
[55:59]
They also provide.
[56:02]
Customer service. Um, to and
[56:04]
make contact with anyone using
[56:05]
the bus zone for non transit
[56:08]
purposes and help move them on.
[56:09]
In recent years, we
[56:10]
ve not only
[56:11]
doubled the number of
[56:13]
contracted transit safety
[56:14]
security officers, but further
[56:16]
increased the number to better
[56:17]
meet the needs of our system.
[56:19]
Last year, we relaunched fare
[56:20]
enforcement, which you
[56:20]
ll
[56:22]
recall on our system, which is
[56:24]
a subset of the contracted
[56:27]
transit security officers. And
[56:28]
these are known as fare
[56:30]
enforcement officers. Uh, fare
[56:31]
enforcement officers inspect
[56:33]
fares from all riders and
[56:35]
educate on fare media and
[56:36]
policy, which drives
[56:38]
accountability on the system.
[56:40]
Our goal is to increase our
[56:41]
safety presence through
[56:44]
incremental and continuous
[56:45]
improvement.
[56:47]
Next slide please.
[56:49]
All right. These are two of our
[56:50]
behavioral health
[56:53]
Support specialists. These
[56:54]
teams provide basic needs for
[56:56]
customers in crisis, which
[56:58]
often includes food, hygiene
[57:00]
products or cold weather
[57:02]
supplies, as well as providing
[57:03]
connection and referral to
[57:06]
shelters, housing and case
[57:08]
management. So they consist of
[57:09]
a combination of a mental
[57:11]
health professional and a peer
[57:13]
who has lived experience with
[57:14]
housing instability,
[57:18]
homelessness or addiction. Uh.
[57:22]
Okay. Next slide please. And
[57:25]
these are our safe ambassadors.
[57:27]
Metro safe ambassadors create a
[57:28]
welcoming presence and provide
[57:30]
in-person customer service,
[57:32]
which includes wayfinding and
[57:34]
fare payment and general metro
[57:35]
information. Um, they
[57:36]
re also
[57:37]
touch points for our employees
[57:39]
out in the field. Uh, the
[57:42]
metro. Metro safe Ambassador
[57:44]
program embodies requests from
[57:45]
community for not just security
[57:47]
presence, but it
[57:47]
s an
[57:49]
alternative. Um, presence for
[57:51]
alternative presence as well.
[57:53]
So I will turn it over to
[57:55]
Deanna.
[57:58]
Thanks. Next slide please.
[58:00]
Addressing security concerns on
[58:02]
transit or near it is a
[58:04]
responsibility shared across 20
[58:06]
metro teams. Multiple King
[58:08]
County agencies, 39
[58:09]
jurisdictions, each with their
[58:10]
own departments and
[58:12]
partnerships, and many
[58:14]
communities. So the goal of our
[58:16]
Safety Emphasis program is to
[58:17]
strengthen partnerships with
[58:18]
jurisdictional partners,
[58:20]
elected leaders, community
[58:22]
members, community based
[58:24]
organizations, and businesses
[58:25]
to develop timely and equitable
[58:27]
solutions for safe, clean and
[58:29]
reliable transit. Next slide
[58:32]
please. Metro Safety Emphasis
[58:35]
Program was established in 2024
[58:36]
to bring together these
[58:37]
different agencies to address
[58:39]
what some refer to as hot
[58:40]
spots, or what we like to call
[58:42]
safety emphasis. Areas in the
[58:44]
region. Safety emphasis areas
[58:46]
are identified by a variety of
[58:48]
data sources holistically,
[58:50]
including reports from
[58:52]
employees, formal complaints
[58:53]
from customers, or community
[58:54]
based organizations and
[58:56]
institutions, and work order
[58:58]
requests. Additional factors
[59:00]
considered are the quantity,
[59:01]
severity, and trends of those
[59:04]
reports. Ridership data, equity
[59:05]
scores, or who
[59:07]
s impacted, and
[59:08]
additional feedback from
[59:09]
jurisdiction and community
[59:11]
partners based on research and
[59:13]
customer feedback. The program
[59:15]
focuses primarily on the three
[59:17]
key areas that most impact
[59:19]
customers sense of safety, the
[59:21]
physical environment of the
[59:23]
area, how others in the area
[59:24]
are behaving, and what is
[59:26]
communicated as it pertains to
[59:28]
that area. For what
[59:28]
s within
[59:30]
our control. At Metro, this
[59:31]
looks like facilitating
[59:33]
localized engagement to bring
[59:35]
together writers, staff, agency
[59:37]
and community partners, law
[59:38]
enforcement and security staff
[59:40]
and businesses to understand
[59:40]
what
[59:42]
s going on its impacts,
[59:43]
and to generate ideas to
[59:45]
address what is being
[59:46]
experienced. Addressing
[59:48]
physical conditions so that
[59:50]
getting to, waiting for, and
[59:52]
using transit feels clean, safe
[59:53]
and welcoming. By cleaning,
[59:55]
maintaining and fixing lighting
[59:55]
on Metro
[59:56]
s property that we can
[59:58]
address independently.
[1:00:00]
Optimizing presence of
[1:00:01]
outreach, security and law
[1:00:03]
enforcement teams to improve
[1:00:05]
social conditions by increasing
[1:00:06]
adherence to the Code of
[1:00:08]
Conduct through equitable
[1:00:10]
enforcement, as well as placing
[1:00:11]
our non enforcement teams in
[1:00:12]
areas where they are most
[1:00:13]
needed, and strengthening
[1:00:15]
communication with the public
[1:00:16]
to improve trust in metro
[1:00:19]
safety responses by sharing
[1:00:20]
with stakeholders what Metro is
[1:00:22]
doing to improve safety and
[1:00:23]
safety emphasis areas and
[1:00:25]
communicating with customers
[1:00:26]
their options for how to
[1:00:28]
request help with safety
[1:00:29]
incidents, concerns and what we
[1:00:31]
do with those requests. We have
[1:00:32]
some cards that we hand out. I
[1:00:33]
brought some if you
[1:00:34]
d like to
[1:00:36]
pick up some English or Spanish
[1:00:37]
little wallet cards that help
[1:00:39]
writers know what to do, how to
[1:00:41]
report incidents. That includes
[1:00:41]
both while they
[1:00:42]
re writing the
[1:00:43]
service, but also at a stop or
[1:00:45]
station. They might be at.
[1:00:45]
There
[1:00:46]
s a lot that Metro can
[1:00:48]
do alone, and we
[1:00:48]
ve
[1:00:49]
successfully worked with some
[1:00:51]
of your teams at your
[1:00:53]
jurisdictions, um, to address
[1:00:55]
these issues. We welcome that
[1:00:56]
additional partnership and more
[1:00:58]
opportunities to do that. And
[1:00:59]
some of those examples you saw
[1:01:00]
on Rebecca
[1:01:01]
s slides at the
[1:01:02]
Aurora Village Transit Center
[1:01:03]
with shoreline and how we
[1:01:05]
coordinate resource deployment
[1:01:06]
there. The Burien Transit
[1:01:08]
Center with Burien, Eastgate
[1:01:10]
Park and Ride with Bellevue,
[1:01:11]
the Kent James Park and ride
[1:01:13]
with Kent. And we are aware
[1:01:15]
that Issaquah Highlands parking
[1:01:15]
garage that
[1:01:16]
s also been
[1:01:17]
elevated to this team, and
[1:01:17]
we
[1:01:18]
re currently working to
[1:01:20]
assess what might be needed
[1:01:22]
there. So together we can more
[1:01:23]
efficiently deploy the
[1:01:25]
resources we are investing in
[1:01:27]
safety and security to address
[1:01:28]
physical conditions and the
[1:01:30]
built environment, provide
[1:01:32]
appropriate forms of presence
[1:01:33]
to promote safety and resolve
[1:01:35]
incidents on our system, and
[1:01:36]
have accessible public health
[1:01:38]
and human and social service
[1:01:39]
options available when that
[1:01:41]
the right thing to provide to
[1:01:43]
an area around transit. Next
[1:01:46]
slide please. And at the heart
[1:01:49]
of our commitments is
[1:01:50]
continuing to focus on how we
[1:01:51]
care for our employees and how
[1:01:54]
we care for our riders. As
[1:01:55]
Rebecca talked about our care
[1:01:57]
and presence approach. Well,
[1:01:57]
we
[1:01:58]
d already been making
[1:01:59]
progress. Shawn Jim
[1:02:00]
s murder in
[1:02:02]
early 2025 was a reckoning that
[1:02:04]
more needed to be done. And at
[1:02:05]
the direction of King County
[1:02:06]
Council, the Regional Safety
[1:02:09]
Task Force was established,
[1:02:10]
recognizing that while there
[1:02:11]
were many things Metro could do
[1:02:12]
independently, there
[1:02:13]
s also a
[1:02:14]
need for us to collectively
[1:02:15]
work on the larger safety
[1:02:19]
landscape. Next slide please.
[1:02:21]
Since then, the task force has
[1:02:22]
brought together partners from
[1:02:23]
across the region, including
[1:02:27]
atu local 587, advocacy and
[1:02:28]
community groups, Behavioral
[1:02:30]
Health and Alternative Response
[1:02:32]
teams, city and county
[1:02:34]
officials, law enforcement,
[1:02:36]
public health representatives,
[1:02:38]
and other transit agencies.
[1:02:39]
Last year, more than 110
[1:02:41]
organizations and agencies
[1:02:43]
participated, including 25
[1:02:45]
cities, to inform the creation
[1:02:48]
of 158 solutions split into
[1:02:50]
regional solutions. 60 of those
[1:02:52]
and 98 transit focused
[1:02:54]
solutions. So by that we mean
[1:02:56]
the transit focused solutions
[1:02:57]
are things Metro and Sound
[1:02:58]
Transit can really focus on and
[1:03:00]
control within our our, our
[1:03:02]
sphere. The 60 regional
[1:03:03]
solutions are things we really
[1:03:04]
need partnership across the
[1:03:07]
region to, to implement. And so
[1:03:07]
this year we
[1:03:08]
ve established
[1:03:09]
clear and transparent
[1:03:10]
structures to make sure that
[1:03:12]
those regional recommendations
[1:03:12]
don
[1:03:13]
t stay in a binder
[1:03:15]
collecting dust, but turn into
[1:03:17]
concrete actions. And for the
[1:03:18]
transit specific solutions,
[1:03:19]
we
[1:03:20]
ve already made some
[1:03:22]
incredible progress with,
[1:03:24]
including purchasing new buses
[1:03:25]
with enhanced operator
[1:03:27]
partitions and working to
[1:03:28]
retrofit our existing fleet,
[1:03:30]
which we expect and anticipate
[1:03:33]
having complete by 2027.
[1:03:35]
Launching a three part series
[1:03:36]
of de-escalation training for
[1:03:38]
our operators, with more than
[1:03:40]
80% having completed the two
[1:03:42]
modules and the third on the
[1:03:45]
way. Improving how we follow up
[1:03:46]
with employees when they have a
[1:03:48]
security incident, including
[1:03:50]
some of the changes that you
[1:03:51]
heard earlier about our transit
[1:03:53]
control center, the regional
[1:03:54]
solutions expand beyond what
[1:03:56]
transit agencies can address
[1:03:58]
and include solutions requiring
[1:04:00]
coordination between transit
[1:04:02]
agencies, law enforcement,
[1:04:03]
behavioral health and housing,
[1:04:06]
the judicial system, and more
[1:04:08]
so, for the regional solutions,
[1:04:09]
we have established an
[1:04:11]
implementation partnership,
[1:04:12]
which is chaired by King County
[1:04:14]
Executive Zahilay and our
[1:04:16]
General Manager, Michelle
[1:04:18]
Allison, and the implementation
[1:04:19]
partnership is central. That
[1:04:21]
the central entity responsible
[1:04:23]
for guiding, prioritization,
[1:04:25]
alignment and progress and
[1:04:27]
monitoring action taken on
[1:04:28]
those regional solutions. So
[1:04:30]
last month, that partnership
[1:04:32]
met to determine which of the
[1:04:33]
60 solutions we should
[1:04:35]
prioritize on coordinating for
[1:04:38]
more impactful results. 60s a
[1:04:39]
lot. And within the next year
[1:04:40]
and a half, we wanted to make
[1:04:41]
sure we were focusing on the
[1:04:42]
things that could have the
[1:04:44]
biggest amount of impact with
[1:04:46]
the partners that are willing
[1:04:48]
to sit at the table with us. So
[1:04:48]
we
[1:04:50]
re excited that with those
[1:04:52]
next steps and from that
[1:04:55]
prioritization process, 20
[1:04:56]
regional solutions were
[1:04:57]
prioritized, we
[1:04:58]
re actively
[1:05:00]
establishing working groups
[1:05:01]
that are going to turn those
[1:05:02]
solutions into action plans
[1:05:04]
with clear owners timelines and
[1:05:06]
operational steps, we can hold
[1:05:07]
ourselves accountable to some
[1:05:09]
examples of those. Regional
[1:05:10]
solutions include, but are not
[1:05:12]
limited to, clarifying roles
[1:05:13]
and responsibilities of
[1:05:16]
enforcement personnel across
[1:05:18]
both transit agency and
[1:05:19]
security staff, and law
[1:05:21]
enforcement personnel.
[1:05:22]
Improving safety and security
[1:05:23]
coordination at transit sites
[1:05:25]
where we have multiple services
[1:05:27]
coming into use, a similar
[1:05:29]
location, improving safety and
[1:05:32]
security coordination. Oh, I
[1:05:32]
mentioned that one and
[1:05:34]
launching a unified code of
[1:05:35]
conduct campaign across
[1:05:36]
agencies. So the expectations
[1:05:39]
to ride and the acceptability
[1:05:41]
of riding should be the same no
[1:05:41]
matter what service you
[1:05:42]
re
[1:05:42]
writing on. So we
[1:05:43]
re going to
[1:05:44]
work on communicating that more
[1:05:46]
clearly to riders across the
[1:05:46]
region and what the
[1:05:48]
consequences are. Should people
[1:05:50]
not be following the code of
[1:05:54]
conduct? We also plan to share
[1:05:55]
updates on this work with you
[1:05:58]
all throughout the process. Um,
[1:05:59]
including by presenting to you
[1:06:01]
all here and individually or in
[1:06:03]
other spaces that you
[1:06:04]
d like,
[1:06:04]
and through the Regional
[1:06:06]
Transit Safety Task Force
[1:06:07]
newsletter, which you all
[1:06:09]
should be assigned to and
[1:06:12]
receive those updates. Next
[1:06:14]
slide please. So a little bit
[1:06:16]
of a shift. Uh, this was a
[1:06:17]
question that had come up. What
[1:06:17]
are Metro
[1:06:19]
s efforts in
[1:06:21]
combating human trafficking. So
[1:06:25]
um, since 2018, uh, Metro has
[1:06:26]
been very aware and through the
[1:06:28]
leadership of past folks on
[1:06:30]
King County Council, that there
[1:06:31]
is a nexus between human
[1:06:32]
trafficking and public
[1:06:34]
transportation. We have been
[1:06:35]
one of King County, King
[1:06:35]
County
[1:06:36]
s partners for the
[1:06:38]
business, ending Slavery and
[1:06:39]
Trafficking campaign that
[1:06:41]
designed by and for victims of
[1:06:43]
trafficking. So every year
[1:06:43]
we
[1:06:44]
ve participated in a
[1:06:46]
campaign around that. Um, and
[1:06:47]
this year, with major sporting
[1:06:49]
events like fifa, we know
[1:06:49]
there
[1:06:51]
s typically an increase
[1:06:52]
in both human trafficking,
[1:06:53]
including fraudulent and
[1:06:56]
exploitative work. So, during
[1:06:57]
fifa this year, we
[1:06:58]
ve partnered
[1:06:59]
with the Seattle Hotel
[1:07:01]
Association and best to sponsor
[1:07:02]
interior and exterior ads on
[1:07:04]
our coaches to create awareness
[1:07:06]
of human trafficking and
[1:07:07]
connects people with a hotline
[1:07:08]
where they can learn more or
[1:07:11]
get help if they are a victim.
[1:07:14]
Next slide please. As much as
[1:07:14]
safety is Metro
[1:07:16]
s priority, we
[1:07:17]
know you all get a lot of
[1:07:19]
feedback on safety and transit
[1:07:21]
safety in particular. So we
[1:07:22]
want to share a couple of
[1:07:23]
resources that can be helpful
[1:07:25]
for you as you respond to those
[1:07:28]
concerns. Next slide please. We
[1:07:30]
need people to report. And I
[1:07:32]
showed up those cards earlier.
[1:07:33]
Uh, that reporting is stuff
[1:07:35]
that we look at. We can
[1:07:36]
investigate, we can make
[1:07:38]
changes and we can address a
[1:07:40]
request, additional service
[1:07:41]
resources with that
[1:07:43]
information. If we don
[1:07:43]
t know
[1:07:44]
about it, we can
[1:07:44]
t do anything
[1:07:48]
about it. For writers in urgent
[1:07:50]
or emergency situations, they
[1:07:52]
should contact their driver. If
[1:07:53]
you are seeing something that
[1:07:54]
uncomfortable, say something
[1:07:56]
about it. If the situation
[1:07:57]
life threatening, they should
[1:08:00]
call or text 911. Calling is
[1:08:02]
preferred and faster, but know
[1:08:02]
that that
[1:08:03]
s not always feels
[1:08:04]
like a safe or comfortable
[1:08:05]
option. When you
[1:08:05]
re in the
[1:08:07]
middle of something. If the
[1:08:07]
situation doesn
[1:08:08]
t require an
[1:08:10]
immediate response, but is
[1:08:12]
still a concern, we encourage
[1:08:13]
writers to report it with as
[1:08:16]
much detail as possible to our
[1:08:17]
our phone. We also have a web
[1:08:18]
form that
[1:08:19]
s noted on this card
[1:08:19]
that I
[1:08:22]
ll share. So that is the
[1:08:23]
additional information that
[1:08:24]
helps us to know what
[1:08:26]
happening and where is
[1:08:28]
including the bus route, the
[1:08:29]
bus number. There
[1:08:29]
s a coach
[1:08:30]
number on every bus. It
[1:08:31]
s the
[1:08:32]
four digits at the front and on
[1:08:34]
the back of the bus or the bus
[1:08:36]
stop location, and the bus stop
[1:08:37]
number. At every bus stop,
[1:08:37]
there
[1:08:38]
s a number on the bus
[1:08:40]
stop sign. So that tells you
[1:08:40]
what bus stop you
[1:08:42]
re at the
[1:08:43]
time of day, and the report and
[1:08:44]
then the description of the
[1:08:47]
incident that occurred. And as
[1:08:48]
I said, that can be reported
[1:08:49]
calling our customer service
[1:08:51]
line or through an online form.
[1:08:53]
We also have an additional form
[1:08:55]
for stop maintenance requests
[1:08:56]
or cleaning requests so that we
[1:08:58]
can provide that information as
[1:09:01]
follow up as well. Next slide
[1:09:04]
please. Safety is everybody
[1:09:06]
responsibility, and we
[1:09:06]
re
[1:09:08]
hoping to make it easier for
[1:09:09]
you all to partner with us on
[1:09:11]
addressing safety issues in
[1:09:13]
your jurisdictions. And what
[1:09:14]
most helpful is if you can
[1:09:15]
share ways for your
[1:09:17]
constituents to report. You can
[1:09:18]
do that by sharing the
[1:09:19]
information in the previous
[1:09:21]
slide or through these safety
[1:09:22]
contact cards. We can provide
[1:09:25]
those to you to distribute to
[1:09:27]
writers, and we also appreciate
[1:09:27]
it. If there
[1:09:28]
s a central point
[1:09:30]
person at your cities that we
[1:09:31]
can coordinate different safety
[1:09:34]
requests on your end for Metro,
[1:09:36]
you can reach out to Maria
[1:09:37]
Jimenez Zepeda and Amanda
[1:09:38]
Pleasant Brown for safety
[1:09:40]
requests, or to request the
[1:09:42]
safety contacts cards. You saw
[1:09:43]
that I that
[1:09:44]
s there on the
[1:09:46]
slide and also in person here.
[1:09:48]
So that I think is the end of
[1:09:49]
our presentation and we
[1:09:49]
re
[1:09:52]
happy to take questions.
[1:09:53]
Great. Thank you so much. That
[1:09:54]
was a lot of information. I
[1:09:55]
have a couple questions, but I
[1:09:56]
want to turn it over to my
[1:09:59]
colleagues to see what
[1:10:02]
questions you all have. We
[1:10:03]
ll
[1:10:05]
take down the slides so we can
[1:10:08]
see. All right. Why don
[1:10:09]
t i
[1:10:11]
kick us off. And then if there
[1:10:12]
are additional questions,
[1:10:14]
please do feel free to raise
[1:10:16]
your hands. Um, around the
[1:10:18]
regional transit safety, uh,
[1:10:19]
task force. It
[1:10:21]
s somewhat of a
[1:10:23]
question, but I was. I
[1:10:24]
m very
[1:10:26]
honored to be serving on that,
[1:10:29]
um, task force and work
[1:10:30]
directly with the general
[1:10:33]
manager and, um, a number of
[1:10:37]
other leaders on really nailing
[1:10:42]
down that coordination. And,
[1:10:44]
collaboration between
[1:10:46]
jurisdictions and law
[1:10:47]
enforcement and transit
[1:10:49]
agencies. So if you think of a,
[1:10:51]
um, transit station into the
[1:10:53]
Tukwila International Boulevard
[1:10:56]
with Sound Transit on an
[1:10:58]
elevated platform, and then we
[1:11:01]
have um, Metro Rapid ride stop
[1:11:02]
at the bottom, a number of
[1:11:04]
stops is a transit center and
[1:11:06]
then a large parking lot, and
[1:11:07]
then the street with the city
[1:11:10]
of Tukwila. And we have Sound
[1:11:11]
transit law enforcement really
[1:11:13]
managing the top floor. We
[1:11:17]
have, um, metro security and
[1:11:17]
sheriff
[1:11:19]
s office doing this,
[1:11:21]
you know, bottom of where the
[1:11:23]
buses are. And then maybe I
[1:11:23]
think it
[1:11:24]
s Tukwila that does
[1:11:27]
the parking lot. I mean, and
[1:11:28]
yet we don
[1:11:29]
t have any sort of
[1:11:30]
formal arrangement or
[1:11:31]
discussion around what happens
[1:11:33]
in between an overlap. And so
[1:11:34]
what happens on the escalators
[1:11:37]
or the elevators. And everyone
[1:11:39]
jumps in when needed. But we
[1:11:40]
should have really clear
[1:11:43]
expectations of how to manage
[1:11:43]
that and make sure we
[1:11:44]
re all
[1:11:46]
operating on the same page. So
[1:11:47]
I think this is a really good
[1:11:50]
opportunity for us to clear
[1:11:52]
that up, make sure everyone
[1:11:54]
knows what our expectations are
[1:11:55]
and what their responsibilities
[1:11:57]
are, which will make it safer
[1:12:00]
for our riders or operators and
[1:12:02]
our community in general. So it
[1:12:06]
is a lot of work. And, um, I
[1:12:07]
you might not know this, but we
[1:12:09]
did meet last month and we
[1:12:12]
narrowed down some priorities
[1:12:14]
and just for context, I think
[1:12:30]
one of the things we put not as
[1:12:30]
a non priority, but down at the
[1:12:30]
bottom is, um, building an
[1:12:30]
operations center for all the
[1:12:31]
agencies to have a central hub,
[1:12:31]
which would be ideal. But, um,
[1:12:31]
a tremendous amount of
[1:12:32]
resources. So we wanted to
[1:12:34]
prioritize the things we can
[1:12:36]
within the resources available.
[1:12:37]
Uh, but there is a lot of work
[1:12:39]
happening. Do you happen to
[1:12:42]
know the time frame on when we
[1:12:43]
will be getting more
[1:12:46]
information about next steps
[1:12:48]
for the priorities we did push
[1:12:49]
push forward?
[1:12:50]
Yes. Over the next couple of
[1:12:51]
months, the summer months,
[1:12:52]
we
[1:12:53]
re working on, uh, picking,
[1:12:55]
uh, kind of stakeholder mapping
[1:12:56]
who should be involved in each
[1:12:58]
of the, uh, prioritized
[1:12:59]
solution working groups and
[1:13:00]
making sure we have the right
[1:13:02]
representation from different
[1:13:04]
agencies. So this fall would be
[1:13:06]
when those like late AUGUST,
[1:13:07]
SEPTEMBER would be when those
[1:13:09]
groups would convene to really
[1:13:11]
develop that more formal action
[1:13:13]
plan, more clearly defining
[1:13:14]
what success looks like to
[1:13:15]
like, what would it mean to
[1:13:16]
accomplish this thing? How can
[1:13:16]
we say we
[1:13:18]
re done? And who
[1:13:20]
going to take responsibility
[1:13:21]
for what to make it happen?
[1:13:22]
Thank you. And you are
[1:13:24]
reminding me that we did
[1:13:25]
include additional partners
[1:13:27]
throughout, that we wanted to
[1:13:29]
make sure that for the cities
[1:13:32]
that do have those
[1:13:34]
multi-jurisdictional transit
[1:13:38]
agencies. So Tukwila and Kent,
[1:13:40]
with Sound Transit, Metro and
[1:13:41]
our local law enforcement that
[1:13:43]
we are all at the table there.
[1:13:45]
So thank you for that reminder.
[1:13:48]
Um, any questions,
[1:13:50]
Councilmember Bhargava? And if
[1:13:52]
you could speak up, we had a
[1:13:54]
little trouble hearing you. Um,
[1:13:56]
before.
[1:13:57]
Okay. Can you hear me now? I
[1:13:59]
going to try and speak loud.
[1:14:00]
Much better. Thank you.
[1:14:02]
Okay. Excellent. Um, thank you
[1:14:04]
very much. First of all, for a
[1:14:06]
really excellent presentation.
[1:14:09]
Very informative. Um, the staff
[1:14:11]
report in the agenda package
[1:14:16]
states that for the 2627
[1:14:19]
biennium, Metro has added ten
[1:14:22]
Metro Transit Police deputies
[1:14:24]
for a total of 89. We
[1:14:24]
ve also
[1:14:26]
heard from Bellevue Transit
[1:14:28]
Police that King County has had
[1:14:31]
some challenges in filling
[1:14:33]
those positions. Uh, my
[1:14:34]
question is, how many of those
[1:14:37]
have been filled? And then more
[1:14:38]
systematically, what are we
[1:14:40]
doing to address some of the
[1:14:42]
hiring challenges that we
[1:14:42]
ve
[1:14:46]
had?
[1:14:48]
Uh, thank you for the question,
[1:14:49]
Councilmember. Uh, Metro
[1:14:51]
Transit police contracts
[1:14:52]
through the sheriff
[1:14:54]
department. So any questions
[1:14:56]
about recruiting or staffing
[1:14:58]
would probably be best answered
[1:14:59]
by them. I can
[1:15:00]
t directly
[1:15:02]
answer for them. Um, but I will
[1:15:04]
commend them. We have a very
[1:15:05]
long standing partnership with
[1:15:06]
them, and they have been
[1:15:09]
really, um, excellent in
[1:15:13]
continuing support of Metro.
[1:15:15]
ll just add that that is an
[1:15:19]
ongoing, um, uh, challenge that
[1:15:19]
we
[1:15:20]
ve been working on, uh,
[1:15:22]
making sure that our sheriff
[1:15:24]
office is fully staffed, which
[1:15:26]
it is not, and that our
[1:15:29]
contracts, um, cities and
[1:15:30]
jurisdictions receive the
[1:15:31]
supports that they are
[1:15:34]
contracting for. Um, Council
[1:15:36]
member, I will look to see if
[1:15:37]
we can
[1:15:38]
t find the latest
[1:15:40]
information for you and send
[1:15:43]
that out so that, um, or at the
[1:15:45]
very least, find the right
[1:15:46]
contact person, because it
[1:15:46]
s a
[1:15:47]
very good question. It
[1:15:47]
s an
[1:15:50]
important question. Um, and we
[1:15:53]
do track that in other
[1:15:55]
committees at the council. So
[1:15:57]
we will help facilitate that
[1:15:58]
for you.
[1:15:59]
Okay, I appreciate that.
[1:16:02]
Thank you. All right. I think
[1:16:02]
it
[1:16:06]
s Council member Goldman.
[1:16:07]
Um, yes. Thank you, MADAM
[1:16:09]
Chair. Um, thank you for the
[1:16:11]
presentation. Um, I have a
[1:16:13]
question about data. So at the
[1:16:14]
beginning, you kind of
[1:16:15]
presented the number of
[1:16:16]
incidents. And it seems over
[1:16:17]
the past couple of years,
[1:16:18]
they
[1:16:20]
ve plateaued around the 50
[1:16:22]
to 70 range. So I guess my two
[1:16:24]
part question is, number one,
[1:16:26]
what level is Metro aiming for?
[1:16:28]
And number two, how will you
[1:16:30]
evaluate some of the many
[1:16:31]
suggestions that are coming
[1:16:33]
from the task force as to
[1:16:34]
whether they have been
[1:16:43]
effective or not?
[1:16:45]
Sorry, technology is hard. Uh,
[1:16:48]
thank you for the question. Um,
[1:16:48]
we
[1:16:50]
re very happy with the
[1:16:52]
continued reduction. I think
[1:16:53]
you get to a certain point and
[1:16:55]
ridership is increasing, and so
[1:16:57]
your trends are going to show,
[1:16:58]
um, that they
[1:16:59]
re plateauing a
[1:17:01]
bit, as you noted. Uh, but I
[1:17:03]
think continued improvement is
[1:17:03]
what we
[1:17:06]
re aiming for. Um, I
[1:17:09]
would say, and we want to honor
[1:17:10]
all of our employee
[1:17:12]
experiences. And so we continue
[1:17:14]
to do outreach with our
[1:17:16]
employees, um, to encourage
[1:17:17]
them to report. And this is
[1:17:19]
really anything that they
[1:17:19]
re
[1:17:21]
experiencing on our system. So
[1:17:22]
those are not necessarily
[1:17:24]
indicative of serious events.
[1:17:27]
This could be, um, anything
[1:17:30]
from people that are using
[1:17:33]
transit to shelter to, um,
[1:17:35]
unwanted disturbances or
[1:17:41]
assaults on the system.
[1:17:43]
And I would just add, I think
[1:17:43]
everybody
[1:17:45]
s goal would be zero
[1:17:46]
security incidents anywhere for
[1:17:48]
writers and employees. Uh,
[1:17:49]
recognizing that
[1:17:50]
s very hard to
[1:17:54]
achieve. Um, that the decline
[1:17:56]
and continuing to find ways to
[1:17:57]
reduce them is really what
[1:17:57]
we
[1:17:59]
re focused on. So when we
[1:18:00]
look at the Regional Safety
[1:18:03]
Task Force recommendations, I
[1:18:03]
think that
[1:18:04]
s part of this
[1:18:05]
action planning work that we
[1:18:07]
need to do is what how will we
[1:18:09]
know that that particular thing
[1:18:10]
is making a difference or not?
[1:18:11]
And when I talked about what
[1:18:12]
success looks like, really
[1:18:13]
defining what that might be, it
[1:18:15]
might be particular measures.
[1:18:17]
It might be tasks or activities
[1:18:18]
to accomplish. But I think we
[1:18:20]
want to really think carefully
[1:18:22]
about that and have a adaptable
[1:18:23]
mindset. As Rebecca talked
[1:18:23]
about, we
[1:18:24]
re trying to have it.
[1:18:25]
Metro. If something
[1:18:25]
s not
[1:18:26]
working, we shouldn
[1:18:26]
t keep
[1:18:28]
doing it. And if it is, we
[1:18:29]
should keep doing it. But we
[1:18:30]
have to have a shared
[1:18:31]
understanding of what that
[1:18:33]
success looks like, and we hope
[1:18:34]
to develop that through the
[1:18:36]
action. Planning next steps for
[1:18:39]
the regional task force.
[1:18:42]
I would add. Thank you. Um, and
[1:18:45]
great questions as I look at
[1:18:49]
the chart. So that was page two
[1:18:51]
of this presentation. It
[1:18:52]
s page
[1:18:55]
66 of 84 in the packets. If
[1:18:55]
you
[1:18:57]
re following along. Um, it
[1:18:59]
is interesting to see kind of
[1:19:01]
the overall trends in the year
[1:19:03]
and wonder if you, if I
[1:19:04]
m on to
[1:19:07]
something here with, um, seeing
[1:19:09]
kind of the peaks in each year
[1:19:13]
starting in 22, in the later
[1:19:16]
holiday months, is that
[1:19:18]
something that, um, you
[1:19:20]
recognize and kind of account
[1:19:22]
for? I guess going forward, if
[1:19:24]
you were seeing kind of peaks
[1:19:25]
in incidents or incidents that
[1:19:27]
are reported, what those align
[1:19:29]
with.
[1:19:29]
Sure. That
[1:19:30]
s an excellent
[1:19:33]
observation. Uh, we are aware
[1:19:34]
of that. I think anytime
[1:19:34]
there
[1:19:36]
s inclement weather, we
[1:19:37]
definitely see incidents going
[1:19:38]
up. And we account for that in
[1:19:40]
our deployments. We have very
[1:19:42]
agile, uh, security and Metro
[1:19:44]
Transit Police deployments. So
[1:19:45]
during particularly the winter
[1:19:46]
months, we know that there are
[1:19:48]
going to be an influx of folks
[1:19:51]
that are using our system. So
[1:19:52]
we want to make sure that we
[1:19:54]
are providing resources to
[1:19:56]
them, um, and ensuring that
[1:19:58]
they have a safe place to
[1:19:59]
shelter. Um, but it doesn
[1:20:01]
necessarily need to be on Metro
[1:20:05]
Transit.
[1:20:10]
Thank you. Any other questions?
[1:20:12]
All right. Well, thank you all
[1:20:14]
so much for being here and
[1:20:16]
presenting. And it is a lot of
[1:20:17]
information. It is a lot of
[1:20:19]
work. And so appreciate your
[1:20:21]
partnership. And that and also
[1:20:24]
um, your, uh, coordination with
[1:20:25]
the cities and reaching out to
[1:20:26]
make sure that they all have
[1:20:30]
that same level of input and,
[1:20:33]
um, information. And I would
[1:20:35]
just share with my colleagues
[1:20:37]
on the committee that if you do
[1:20:38]
need more information, please
[1:20:40]
feel to reach out, um, and
[1:20:42]
share that with your
[1:20:43]
constituents and your
[1:20:44]
newsletters or your social
[1:20:47]
media. Um, it helps to spread
[1:20:48]
the word. And that
[1:20:48]
s part of
[1:20:51]
what I see our role here as,
[1:20:55]
um, all right. So just so you
[1:20:58]
all know, as part of, um, our
[1:21:00]
custom on this committee, we do
[1:21:03]
not hold a meeting in AUGUST.
[1:21:03]
Um, it
[1:21:04]
s in deference to the
[1:21:06]
recessed schedules of many of
[1:21:08]
our jurisdictions. So our next
[1:21:10]
meeting will be on SEPTEMBER
[1:21:12]
16th. And at that meeting,
[1:21:12]
we
[1:21:13]
ll hear about the ongoing
[1:21:15]
transition to a zero emission
[1:21:18]
fleet. Progress on rapid ride
[1:21:20]
implementation. And Orca use
[1:21:24]
and distribution. And with no
[1:21:25]
other business to come before