[6:07] Good afternoon, everyone. I'd like to call the August good afternoon, everyone. I'd like to call the August 27, 2025 meeting of the board,

[6:21] Madame Board of Commissioners to Order Administrator, please call the roll.

[6:31] Brandon Arandale.

[6:33] Thank you, Bailey.

[6:35] Here.

[6:35] Emily Greer.

[6:36] Here.

[6:36] Brian Marclet.

[6:37] Here.

[6:38] Jackson McNeill.

[6:39] Here.

[6:40] Anna McQuiston.

[6:41] Here.

[6:43] President Sandy Plink.

[6:45] You have a call.

[6:46] Thank you.

[6:49] Next July.

[6:50] Meeting minutes.

[6:53] May I have a motion to approve the minutes?

[6:55] So moved by Commissioner Requeston, may I have a second?

[7:01] Second.

[7:02] Seconded by Commissioner Bailey, any comments?

[7:06] Revisions to the minutes?

[7:10] Okay, let's vote on approval of the minutes, please.

[7:52] While we're changing that out, we'll have public comments next.

[7:56] So let's have Ms. Sammy Hunter, Johnny Mosley, and Cyrus Dedman up first please.

[8:10] If you come to the mic and just let's be ready to go, Redman, I mean, so what that is,

[8:15] is that right?

[8:17] Okay.

[8:18] And we have approval of the minutes on unanimously, 9-0.

[8:31] Good afternoon, sir.

[8:32] Good afternoon, Board.

[8:33] My name is Sammy Hunter, and I coached the Memphis Bus Riders Union for 13 years.

[8:40] My first thing I want to say to you all is about this process is going on about the CEO.

[8:48] I don't like what's been going on because you're not involving the bus advocates and you're not involving the public.

[8:57] You need to involve us because we've been out here a long time, we know what it takes, we know

[9:03] we know what the bus riders need, we know what the public needs.

[9:07] You all are going around us, but you're not letting us participate.

[9:11] This is the problem that you all have had, because it's really up to be honest with you all.

[9:17] You should have been done this about the effort before the summer.

[9:23] You wouldn't have ran into this problem.

[9:25] So, that's what I'm saying.

[9:27] Don't go around us, you need to work with us because if you don't work with us, it's not going to work.

[9:32] Don't go past me and Mr. Moses, it's just a bit of a service because we've got our head long tank.

[9:37] And we have that amount of money in the past.

[9:40] You need to stand out and talk with us and see what we see when we talk about it because we don't

[9:44] we talk about it.

[9:44] But we are here.

[9:46] We deal with the public and the public trust me and Mr. Moses.

[9:50] Next thing I want to say, when are the 12 buses coming because we need them out here?

[9:55] We still stay the guy people standing there for stops waiting a long period of time.

[10:00] This is getting frustrated because people need to get to aid to be, they need to get to all the work, they need to get to the doctor, they need to get to health care.

[10:08] I'm just saying, boy, right now, y'all know what's going on, you can't, you can't look past us. We want to be involved in this. Thank you.

[10:19] Thank you, sir.

[10:22] Good afternoon, sir.

[10:23] Good evening.

[10:24] John, I'm Oakley.

[10:25] Found a German citizen about the service.

[10:28] Back in 1967, Dr. Keynes said to a group of middle school students.

[10:38] You must do your life work so well that nobody could do it well.

[10:44] You must do your life work like my ginger-low paint, pictures, Beethoven compose music, Shakespeare,

[10:54] or poetry.

[10:56] And you must do your life work in such a way that the living, the dead, and the yet-on-born

[11:01] cannot do it better.

[11:05] This was the challenge to a group of military students.

[11:10] This was the challenge that my dad put before me, my dad marched for dignity with a sign around this naked sixty-eight.

[11:23] And this is the challenge that I put before this board.

[11:28] I realized you have a difficult job.

[11:31] You're going to try to decide who's going to be the nasi-o,

[11:37] but it's possible to do so.

[11:39] We just need to get the process right and we need to be able to bring someone here who's

[11:46] going to do what my dad did for 50 years. Clean up the garbage. There's a lot of garbage

[11:52] here at the Memphis area of transit building and the garbage must be cleaned out. You don't

[11:59] have a clean house that my dad used to say if your garbage can is full in the house so you

[12:06] to take the garbage out. We need to get somebody to hear who can take the garbage out of

[12:11] the mouth. And someone who can transform this system into a system that all mythias, not just

[12:20] bus drivers, can be proud of. Memphis is a city that is composed of about 60% black, 29% white,

[12:35] in the rest of the other minority group, but you got more than 9% of people who ride the bus

[12:40] of black.

[12:41] We're a white people.

[12:42] We're a white people in this room who ride in the buses.

[12:47] Why they're not riding in the buses?

[12:49] They see how you treat everybody else who ride in the buses to date.

[12:54] Who wants to get involved in that mess?

[12:57] I said it, knees to come together.

[13:00] And we need to move out of four.

[13:04] So once they're black and white, we're all crashing in God's sight.

[13:08] That's true.

[13:09] And it was Cain who said, if we don't learn to work together,

[13:13] it's this present system.

[13:15] We're going to go out separate ways and experience.

[13:17] Thank you.

[13:19] Thank you, sir.

[13:24] Mr. Red.

[13:32] Well, you're up next, sir.

[13:35] You're up next.

[13:37] I'm going to read a statement that I prepared.

[13:41] My name is Sarah's Nathan Redman.

[13:43] When I departed this room a week ago today after being, for the four-time consecutively,

[13:49] praise for my enthusiasm, reporting and future plans for the Routs of Schedule, my title

[13:55] was Scheduler.

[13:57] Fifteen minutes after the committee meeting ended, as I was walking to my vehicle, I received

[14:03] an email from Steve Hamlin, stated my employment had been terminated.

[14:07] cited reasons, performance and conduct, something he and many others in leadership sat in

[14:14] the past two board meetings and committee meetings saying just how amazing I was doing

[14:19] in these two areas. I chose to work at matter because I believed in public service.

[14:25] I am evidence driven. I wrote the system. I took pictures a lot of times. I recorded meetings

[14:32] because riders deserve facts, not spins.

[14:36] Here's what I found in how it's hurting the public

[14:38] and matters credibility.

[14:41] Shelteries, I listened as Eric Stevenson

[14:44] and Steven Hamlin told you we had 12 to 16 unused brand new shelters

[14:49] that were purchased over two years ago.

[14:51] When in fact that number reflects greater,

[14:55] it's 40 to 50 that matter purchased over two years ago

[14:59] that lay a

[15:00] In the grave yard at 1370, Levy Road, while those sit seniors, parents with strollers, riders with disabilities,

[15:09] weight and summer heat and storms with no cover. Hardware sitting idle deteriorates, taxpayers

[15:15] see waste and trust the roads that's not a paperwork era that's riders standing in the sun because

[15:22] inventory is trapped in the yard. Vehicles, front line staff are told that there's a vehicle shortage

[15:28] yet multiple vehicles are effectively reserved for executives with more sitting idle down

[15:34] town and at the Main Street Charlie Facility. And I was told by Matt, I was told Matt

[15:40] of paid vehicles are left at the airport while people like Steve Hamlin and the rest

[15:46] of transfer employees travel. The result, superguards, and field staff use their own cars or

[15:53] questionable vehicles answer to road calls and operator reliefs that slows responses and

[15:58] Chris Riss leaves writers waiting on platforms asking where's my bus on presence and tools

[16:05] transform maintains offices here that they visit once a week yet new furniture and IT equipment

[16:10] are reserved for them while matter full time employees wait and are denied the same tools.

[16:16] In a recorded conversation operations leadership said they don't drink the water and they

[16:20] abort the bathrooms at the levy road location where I personally took pictures of pallets,

[16:26] thousands of bottled water that I tried to hand out to the public that I was denied because I was told they were for the executives and the employees.

[16:36] The sign is equipment that I wanted to.

[16:40] That's your time. Thank you, sir. That's your time. Thank you.

[16:47] So, sir, did you who are you, sir?

[16:51] My name is Stanley, I'm paying, I didn't know the proper policy, but it's not on the same.

[16:58] Go ahead, sir.

[16:59] Give me for that.

[17:01] Stanley, go ahead, sir.

[17:02] Senior is my name.

[17:04] I am a former employee of Memphis Area Transit Authority.

[17:08] I'm here today because I just recuperated from having a major surgery.

[17:13] I've been meaning to come down here to tell you this, the new boy, because you all have no idea how much cancer.

[17:21] is in matter, even to date right now.

[17:25] You've heard some of the things that has gone on,

[17:27] but I'm a living witness because I was in there.

[17:30] I've seen the caters and I've seen people do things

[17:34] that it's not right by employees.

[17:38] Right now, matter has three or four signs outside their gates.

[17:41] They're simply saying, we love our employees.

[17:44] That's the biggest lie I've ever been told.

[17:46] It is not true, it never has been true.

[17:49] You just don't understand, it's just like having

[17:51] a sword in your hand, you can put it at the hall of peroxide, whatever you want on it.

[17:57] But the infection is still there on the inside.

[18:00] I think the previous gentleman mentioned about it, if you're going to clean it up clean

[18:03] it all the way up.

[18:04] There are some names that I don't know if I can call or not, but if so, I'm fine with it.

[18:10] But I know she has a habit of lying on employees.

[18:14] She has a habit of pretty much being deceitful and corrupted.

[18:19] it. And you all honestly, the only reason they were able to get away with $20 million dollars

[18:24] is because they won't be in watch. Okay, somebody has to watch some back. All right, so

[18:30] it won't be in watch, so they were doing things under the table. In the young lady's

[18:35] name is LeBarbara Houston, Marvin Ward, and to my understanding, the gentleman named

[18:39] is Wien Brown. The gentleman previously before me, has, has documents, he has pretty much

[18:45] videos that you are honestly, every last one of you all need to take a look at personally,

[18:51] listen for yourself in the side.

[18:54] This is a board, this is who we elect, this is what Merrill elected, is that right?

[18:58] So what I'm saying is that you all need to look, listen, and you understand, they can't

[19:04] deny it's not them, they know the, it's theirs.

[19:07] So thank you for the time that you have given me, and in everything and I hope I didn't

[19:11] follow this protocol.

[19:13] Thank you, sir.

[19:14] Thank you so much.

[19:15] Okay. We appreciate you here. All right. Are you here? So the next three Susan. More Morris. Is that right? I can

[19:23] More rest.

[19:26] More resty. Sorry.

[19:28] Lonnie Britain and Mary Godwin

[19:35] and really the last one is ten weeks. So you got you four can just come on up.

[19:41] It's all I have up here.

[19:46] Please, man. Okay. Good afternoon, board. And I want to thank you for this opportunity.

[19:52] It seems to me that people in Memphis, not just matter, people in authority, re-

[20:00] Really don't like to punish anybody. They feel like it's rude, or it's impolite, or it's not their business. I don't agree. So,

[20:13] I don't, is when it comes to the money that previously was, let's say, inappropriately used. I think that you should not let that go. I don't know if it's your responsibility or mad or the city of Memphis.

[20:31] It's kind of a big deal to be taking money like that, and so really what you need to do,

[20:44] what everyone needs to do is what's best for the organization and not what's best for people who

[20:50] tired with $300,000.

[20:55] So anyway, I looked up in baslement, and it says on my phone that,

[21:02] and the crime of in baslement has the aspect of betrayal

[21:06] of the public trust, which is what I think we're talking about.

[21:11] And I think people need to, I think they

[21:19] So I don't really care if they go to jail, they go to prison, but they should pay back the money or some of the money.

[21:30] And I really would hope that the city doesn't let this go.

[21:35] But I have a compromise that you're not gonna like.

[21:39] You can take all the providers to a spa day or to the zoo or to the grizzly game with refreshments.

[21:49] I'll accept it. Thank you. Thank you, sir. I thank you, man. Mr. Britt, a lot of you.

[21:58] Lonnie Britt? Sorry.

[22:01] How are you? How are you? How

[22:14] are you, sir? How are you, sir?

[22:18] Hello, what's up? How are you doing?

[22:22] How are you doing?

[22:25] How are you?

[22:31] I'm glad to see they got a new group of people here because I've seen a lot of the group and it really was

[22:38] It was nothing and you're over to look at it

[22:42] Because when you come in here and you see them you know they'd rob a staff and they finish a yes, yes, yes

[22:48] Whenever rob a fair say that's what they done

[22:51] It was just like a rubber staff, but they see this new group

[22:56] Maybe we want to turn it back a little bit, but I'm not going to try that one, but I'm glad

[23:01] to see these new people here and they're doing something, I'm glad to see they're doing

[23:05] something.

[23:06] But now I know if I'm glad that they're here looking up on their CEO because now I'm back

[23:11] in the 79, I'm thinking of 79.

[23:13] I said the five or something now, they had this power of a transcendent one.

[23:17] But the mayor's office took over Francis and it was running Francis from the mayor's office,

[23:23] which is a good day, but now if they can't get a seal, don't rush to judge it and try not to deal with

[23:31] Roll the fair and McCarrot model. They let some cronies there try to avoid those cronies because they're using the same playbook

[23:42] And whatever books you hear see this dick or whatever old fit he passed it down to her

[23:48] Now she got knock out the box and she got a pass down to somebody else

[23:52] But they do that same book, you don't keep getting the same problem,

[23:59] and that's what I would say.

[24:01] Thank you, sir.

[24:03] Thank you.

[24:06] Thank you.

[24:06] So, Mary Godwin?

[24:10] Oh, hi, I know her.

[24:11] I've been here for quite some time.

[24:14] I've been sick.

[24:15] But I just want to say,

[24:17] love your decay.

[24:20] That's who starts this program.

[24:22] She was the one who ordered her the bus rather union.

[24:28] This helped make it.

[24:30] And something similar we must carry on.

[24:35] Whenever she said bus to do, we got carried on.

[24:39] So now we know what happened to the bus.

[24:41] I know too.

[24:42] The math plus, I know how we got it.

[24:46] Because I was there.

[24:47] Well, everything's going to say no, be had to go to the counter and the counter and say, okay, you're hit down.

[24:58] We'll see you come on again.

[25:00] We got that far too. We got them by the cross. They rose their vision. But, oh, I don't kind of know that.

[25:11] We're going to vote that's left here. Mind if we're in the party.

[25:17] And what we started with now, we got the fight.

[25:22] We keep this building, roll it and keep those things, party's going on. We got to help, we got to keep this going on. We can't stop it.

[25:30] That's the amount of plastic out there. Don't you like them? Don't move them.

[25:36] Let your vows and get back on the right ground that they was on.

[25:39] When Muhammad was here, I begged him to work with me.

[25:43] But we stood some vows that I didn't, but he never showed up.

[25:47] And what I'm going to say to you, I have to bow it.

[25:51] Get out of here. I'll be back.

[25:55] When I come back, I see you all every day on the news, and I know what you're doing.

[26:03] I know exactly what you're doing. I see you on the news.

[26:07] So, you can't get your money straight, don't mess with that.

[26:12] Everybody want a good lesson, let's talk about that.

[26:16] If that weren't, it wasn't to the boat for them to put them in office, but don't do it.

[26:23] Because I know who they use.

[26:25] They are two of them don't do it.

[26:27] They don't have no needs, they don't do nothing.

[26:31] Nothing.

[26:33] I mean nothing.

[26:36] Right, they both told the city, you know, they don't.

[26:39] You all need to come here either.

[26:42] And we're back to them.

[26:43] But they both told the party.

[26:45] I am.

[26:47] You might seem to be surprised right now, but I got my dad.

[26:50] And I'm legal.

[26:52] I'm tired every time I look around.

[26:55] Y'all all in, empty it, but you don't.

[26:59] Get your business straight with your buses.

[27:02] There are new buses out there.

[27:05] I'll only be a bit bitter.

[27:06] I'll say, you know.

[27:08] I got to tell you she worked too.

[27:09] But she don't work in Memphis.

[27:11] I asked the fact that I'm blessed, and she said, you know what good or not, what I don't think it will be able to get the blood.

[27:17] Thank you, man.

[27:24] Thank you, man. Thank you for your comments.

[27:29] Mr. Wheat, is it Tim Wheat?

[27:36] Thank you. My name is Tim Wheat with Disability Connection Mid-South. I'm going to talk about capacity constraints on matter plus.

[27:42] The American With Disabilities Act requires paratransit to be comparable to the fixture

[27:47] health system.

[27:48] For MATA Plus, that means that a writer should be able to schedule a trip for the next

[27:53] day.

[27:54] However, in a recent review by disability connection and the findings by the FTA, revealed

[27:59] that the system is illegally capacity constrained.

[28:03] In fact, yesterday, I asked a MATA Plus writer to show me, so she called a range trip

[28:11] to this meeting. There was no negotiation, no time, no destination, all they were able to tell

[28:17] her, there's no ride.

[28:21] MetaPlus reports a minimal denial rate, and 97% on time performance, but these numbers

[28:27] are misleading. The service is capacity constrained, meaning that a certified writer cannot

[28:33] be confident that they will get a ride if they call for one day before. Riders have been trained

[28:39] to call three days in advance to secure a trip.

[28:43] This isn't a new issue.

[28:45] The FDA found that the pastoral constraints existed 20 years ago, and then again five years

[28:50] ago in a report.

[28:54] This also is not a scheduling issue.

[28:57] It's a matter of community commitment.

[29:00] As John Lewis has said, it's not about the buses running on schedule.

[29:05] It's about the real-world impact on individuals.

[29:07] He provides you with a community commitment score for the fixed route, but not for paratransit.

[29:14] Refusing people with disabilities in the next day trip should be seen as seriously as a bus

[29:20] not leaving the yard.

[29:22] If we apply the same standard to MATA+.

[29:25] The community commitment score would be 30%.

[29:30] Making reservations only one of three days in advance is a clear sign of unfit needs and capacity

[29:36] constraints. I am disappointed by the work so far by TransPro. Well, they've had a difficult task

[29:43] here in Memphis. The inequity continues for people with disabilities in Memphis.

[29:48] Ending the capacity constraints must be a priority of this board. Thank you.

[29:54] Thank you, sir.

[29:56] Ms. Janice, and I can't read the last name, Monday.

[30:00] Okay? My name is Janice Mindy, I'm a transit writer. I'm not satisfied with this board, as I was not satisfied with the previous board. To the president, I spoke with you over two or three months ago through Mary's young chief of staff. I asked you to request that matter transit affairs be free. I think a free, fearless matter would be a fair matter. No one should be paying for this service. This service is still not together. It's still two or three hours of wait. The buses are still not coming and this transit audit

[30:29] is a joke. This was not a forensic odd. I tried to voice this in City Hall in their meeting

[30:36] last week. We need to do a forensic odd. It's supposed to look for criminal intent. It

[30:42] goes into the investigation looking for criminal intent. In this report, you guys stated

[30:47] that there was issues with how matters was keeping track of government spending or the grants

[30:52] being posted correctly. Well, I spoke with the audit company back in 2022. That's when I learned

[30:58] about the transit, about what a forensic audit was. I asked them if they did a forensic audit,

[31:03] and I was told by one of the CPAs that they did not. Their focus was just to make sure that

[31:08] matter was processing grants correctly that they received from the federal government. If this

[31:13] forensic audit said that was not being done, then the CPA for matter has been doing matter

[31:18] for CPAs for the past several years should be held accountable. There should be some documentation

[31:23] showing how we got to a $60 million deficit. It should be something in this forensic

[31:28] audit that shows what happened to the $20 million breach loan. To talk about

[31:33] one Apple smartwatch, that's missing, that's worth $349 that was put in this

[31:40] forensic audit. It's a joke. Who cares about one Apple smartwatch? We want to know what happened

[31:45] to the $20 million breach loan. We want to know what happened to the $60 million

[31:50] deficit. In the audit, friends of Audreport, it says that Madison spent over $35 million in vehicles

[31:57] for vehicles, maintenance of what had you. Where is that at? Madison have vehicles worth $35 million.

[32:05] If matter would take out of service, all the vehicles that are currently on the street with instrument,

[32:10] warning lights on the instrument panel, check engine lights,

[32:14] in my L lights, brake lights, hazardous, high exhaust lights,

[32:20] exhaust coming back into the bus cabin.

[32:22] If all of those buses would come out of service like they should,

[32:25] because they should not be on the street,

[32:26] this is why the buses are constantly breaking down,

[32:29] matter would not have an operation.

[32:31] So for this rinse, it to come out, for instance,

[32:34] I report to come out and not holding anybody's accountable,

[32:37] that's a 600,000 waste.

[32:38] I talk to the State Department.

[32:40] I asked the State Department a year ago to do a forensic item on that.

[32:44] I spoke with the State Department again just last week, and they're now telling me that

[32:48] the city of Memphis because the state has spent $600,000 on this forensic item, they

[32:53] have no intent of doing another item.

[32:55] Marry young, basically pay $600,000 to get this situation to go away because he doesn't want

[33:01] to hold the people responsible account.

[33:06] Thank you, man.

[33:10] Thank you for your comments before we proceed to committee reports I'd like to make a statement

[33:14] on behalf of the Board.

[33:18] Over the past several months,

[33:20] conducted an extensive national search for our next CEO.

[33:27] Over 100 applicants expressed interest.

[33:30] That pool was narrow to 11, then to five,

[33:35] who met the criteria laid out by the Board.

[33:39] Then, as often occurs in a competitive market,

[33:42] Two of those finalists accepted executive positions at other public transit agencies and the board interviewed three candidates inviting two to Memphis for additional interviews.

[33:58] This is the nature of recruiting highly qualified candidates in a competitive field.

[34:06] We continue to believe matter needs a qualified CEO as soon as possible.

[34:15] Nothing can replace having a strong, permanent leader at the helm.

[34:22] And this board is committed to that goal.

[34:27] This week, the board was made aware of the city council's plan to appoint a trustee to oversee matter

[34:36] and not continue with the interviews of the two CEO candidates brought to Memphis.

[34:44] Had we been aware of this last week, we would have adjusted our interview process accordingly,

[34:53] and we apologize to the candidates and the public for the abrupt changes.

[35:01] We look forward to learning about the council's plan and what having a trusty at the helm means.

[35:11] We remain open to any opportunity that will provide reliable transit service to Memphis, Tennessee.

[35:22] The matter board wants to get this right.

[35:28] Memphis deserves a leader who brings both the vision and operational experience and necessary

[35:35] to move our transit system forward and the leader deserves to start the job with the full

[35:44] support of the board, the city council and the mayor.

[35:49] We remain committed to the transparency and the collaboration throughout this process, and we deeply

[35:59] value the patience and trust of our employees, writers and partners as we take the time

[36:07] needed to secure the best possible leadership at MATA.

[36:16] Let's continue with committee reports, Mr. Lewis.

[36:20] I'm

[36:28] Chair, the committee's met last week and considered many several items that the Board will take action on this afternoon.

[36:39] I don't know if any of the committee chairs has any other issues to report on.

[36:46] I will leave that to the committee chairs to convey themselves.

[36:50] Are there any committee reports outside of the action items that are outlined?

[36:56] I do have a committee report just to kind of summarize the finance and audit committee report,

[37:01] committee meeting on August 20th. During the meeting, which we'll hear about the Walden

[37:07] Security Contract, we did review that. We are forwarded to the board without recommendation, so we're looking

[37:14] forward to hearing the updates. We did have many questions around that. We also approve to bring

[37:19] for the resolution with recommendation to replace the roof on levy road.

[37:24] During the cash projection report, the committee had questions regarding the timing and

[37:31] process for receiving the federal grant that total $8.8 million that's scheduled to receive.

[37:37] This is not expected until 930, so it'd be good to get an update for that as well during

[37:43] our finance report today, and as well as it was reported that the agency made a request

[37:50] of $4.9 million from the city to cover vendor payments and payroll, so looking forward to

[37:57] end up date on that as well. And I think that is it. I conclude the finance and audit committee

[38:04] report.

[38:07] Any other reports? Commissioner? Commissioner Marfin.

[38:10] I'll give it a quick update on the service planning and right to experience committee.

[38:15] Most of the time was to review the metrics of on-time performance and deep dive into those

[38:21] metrics to understand where there's opportunities which routes really.

[38:26] We need focus on a lot of discussion and insight from the teams and the request was to go

[38:35] deeper and figure out what are our options to look at the lowest routes, lowest on time performance

[38:41] route and bring back solutions at the next committee meeting.

[38:44] So that's going to be our focus really driving improvement across the service metrics.

[38:54] Thank you, Commissioner Marflac.

[38:56] Any other reports?

[38:59] Yeah.

[38:59] Commissioner Bailey?

[39:00] Yeah, I wanted to get an update on what I've been asking for over and over about the fine

[39:05] It's been replaced and also the shelters.

[39:10] So I haven't really heard updates about that

[39:12] and it's where I'll need it's the clinic community.

[39:16] We just make a note, Mr. Lewis.

[39:18] You want to respond now or in your report?

[39:21] We don't.

[39:22] We'll have staff respond to that.

[39:29] So as far as the shelter installations are

[39:32] our installer had expired and we put out a new request for bed. We are waiting for those

[39:39] bids to come back and to establish a contract with an installer that will be able to install

[39:46] shelters.

[39:48] And I do want to point out that there was a bad information given to me prior about

[39:54] the number of shelters that we have. We do have over 50 shelters sitting in inventory.

[40:00] That our capable being installed, but again, you know, it takes money to install those. And we have not budgeted for the additional construction and permits to put those up. So we're going to have to come up with a way to fund that and find an installer to be capable of putting them in place. But we do have them. And as soon as we find an installer, we will work on them. We're actually working on the funding portion right now. I believe there's grant money that can help us get that paid for it.

[40:30] questions from board, but I understand it takes such a Michael too, and I don't want to fix

[40:37] up excuses no more, because I've been talking about these science that have been taking

[40:44] down and to be replaced. I'm talking about installation. I'm talking about science that

[40:49] being in replace, I had a talk with to Mr. Christian Cain on that, I think this is nine.

[40:55] So maybe he needs to be here because that's who I had to meet him with.

[41:00] It is so simple to go out here once when I give you all these locations.

[41:05] That don't take a rocket scientist to do that in a whole year to replace these signs of.

[41:10] Because these folks are missing their stops.

[41:12] These operators are not stopping and it's very critical to me.

[41:16] That these signs need to be back up where they was replaced.

[41:20] Again, I had a meeting with Chris and Ken, and he's in schedule, and I need those signs to be replaced back.

[41:29] Please, sir.

[41:31] Thank you, Mr. Mayor.

[41:31] We will check with Chris and on that and get an update on that for you for the next committee meeting.

[41:39] Staff will take that down and want to reiterate the installation of the shelters.

[41:44] we'll be coming back, staff will come back to the board with the outcome of that procurement and the budget set for installation of those shelters.

[41:57] Mr. Lewis, what's the timing on these actions?

[42:00] I don't, is anyone from procurement here?

[42:23] But shelter interlation went out for a request for proposal and bids are due tomorrow.

[42:30] We have a bid opening at 11 o'clock a and where we will read aloud.

[42:34] The bids that have come in will do an analysis and give that information to the planning department

[42:39] and the scheduling department to determine who would best fit the criteria that we're looking for.

[42:47] To install the thank you shelters.

[42:49] And what about this may not be you, but what about the signage that Mitch Navale is asking about?

[42:55] That part right there, excuse me. But on that part I did, like I said, had a meeting with

[43:01] Last month, Chris and Pam. So I wish he was here so that he can, he's only on you all that,

[43:07] because he's in the schedule and then planning, I think so.

[43:11] But I've been saying things the only one who has yes, yeah, because I've been sending him of dates on locations and it's just that simple to put them up a lot

[43:20] We should have no timeline on that. Okay

[43:24] So we'll get a report from him

[43:26] Okay, any other

[43:28] Reports or questions from the committee from the board.

[43:35] Okay. We'll go to action items

[43:37] Resolution 2521. Resolution to award a three year contract to walled in security for armed security services. Mr. Lewis.

[43:54] So as I was mentioned, this item was brought before the finance committee last week. There were several items that the committee members had questions on.

[44:06] the least staff is met with committee members and the intervening time period, and I'll turn

[44:11] to keep Watson to keep Watson with the updates on those issues that the committee

[44:18] had.

[44:21] Good afternoon Madam Chair and Board members.

[44:24] I'm going to pull the power point up before that power point comes up.

[44:28] There were several things that we have discussed in the committee meeting that the Board wanted

[44:32] to see as it pertains to this request for a proposal.

[44:37] myself, I met with several members of staff and procurement, we went line by line, looking

[44:44] at those calls, looking at what could be cut, but also to be able to manage and provide

[44:49] the coverage that's required for security presence at our different venues.

[44:55] I'm happy to report to the board as I go through this presentation.

[44:59] That's some.

[45:00] Positive items came from those meetings and we were able to to eject the proposal to be at

[45:10] budget below budget. I bring your attention to the graph that's on the screen. As we look

[45:16] at the from left the right, the light color area, you look at the five different locations

[45:24] and which we have security members station, the request for proposals are listed, but there

[45:33] were adjustments. From left to right, that second column you would see the adjustment to

[45:38] the William Hudson Center. I was able to adjust a Sunday schedule for those guards to bring

[45:44] that number down. Operation Center at Levy Road and also American Way saw no change because

[45:51] that those two areas have seen a reduction and that reduction is static and for the number of

[45:57] guards at those areas.

[46:00] We look at the Airways Transit Center and the Missile Storage Facility which is

[46:05] trolley.

[46:06] Those two locations are going to mirror each other for the staff and that's provided for

[46:10] the security of those locations.

[46:13] In the information that I'm providing for you today, we were able to keep trolley service

[46:18] Although this would be a new addition or improvement to the overall covers that Matt has

[46:25] had in the past, but this addition of trolley with the adjustment may also help bring

[46:31] this particular proposal within budget.

[46:35] This proposal also includes the holiday totals, there are seven holidays which are paid

[46:41] to those employees of the security contractor that's included in that adjustment prices.

[46:48] as well. If we move down to the account manager, I know one of the commissioners on last meeting,

[46:53] talked about an extra fluff that was in some of the line items that account manager for annual

[47:02] total of 115,000 goes to that employee salary. The holiday pay for that employee and also a

[47:12] vehicle that's utilized throughout the system,

[47:15] but quality control, and managing the staff and levels

[47:18] for these different areas that it will.

[47:21] So the account managers are $40 an hour

[47:25] ask along with a 45 hour work week in that vehicle

[47:31] that's assigned to that company that we pay for

[47:34] is about $21,000.

[47:36] With all of that said, without the cuts,

[47:39] This $2.2 million dollar figure was able to be reduced down to about $2 million, $100,000

[47:50] pretty much, which is about a seven, almost 8% improvement to what we brought to the board

[47:57] previously.

[47:59] I also wanted to get a board of option that if we did not include trolley, that figure would

[48:05] be somewhere around $1.9.

[48:08] So we go over to the three-year life cycle of this particular contract and you can see

[48:15] the not the expected totals on that top-right graph when it talks about the current year that

[48:22] we'll be entering at the 2.1 million that I've previously mentioned, 2627 is about 2.1

[48:29] and that last year that contract is about 2.1-7 as well.

[48:34] And each of the different totals that not to exceed limit is about 5% we want to calculate

[48:41] that 5% overage and you can see that on the following graph just below it where we expected

[48:49] to come in at 2.19 for the first year if the board approves this.

[48:54] Second year about 2.2 and the third year about 2.8 but the life cycle of the 3 year contract

[49:03] will be around 6.4 million dollars with a not-to-exceed 5% increase of about 6.7.

[49:12] This is a vast improvement to what was brought before the board. Previously there was a

[49:18] lot of time spent to go over these numbers to make sure they fit into the budget which was given

[49:22] on last setting. I know there's questions probably about how with safety and security

[49:28] to manage these invoices that may come into the agency.

[49:32] These invoices are audited along with those daily and weekly inspections that have happened

[49:39] along with system.

[49:41] Having a guide such as what I'm presented to you today is going to help with that effort.

[49:46] In the main team, the current structure of auditing these bills with the not the exceed

[49:52] limits taken into consideration.

[49:53] We also talked about the staff and levels that may be involved, I plan to hold that account.

[50:00] Major, more accountable. I talk to them now in a daily basis that relationship is a good work in relationship, but there is improvement in each area of matter that we've heard today, and my area is not exception for that, but this is my first fresh contract here at matter. And I look forward to providing the level of service, the level of coverage with the security officers that may be beneficial to not only the city of Memphis and its citizens, but to serve the board within the positive way.

[50:31] Before we proceed, I should have made a motion on this, so let me clean this up.

[50:36] So may I have a motion for a resolution of 25, 21, resolution to award a three-year contract

[50:42] to all in a security for armed security services.

[50:46] So moved by Commissioner Pointer, may I have a second?

[50:52] Second by Commissioner Marflaf. Okay, Mr. Loves.

[51:01] If there are hearing the explanation by Chief Watson, if there are any questions by board members,

[51:09] we'll engage those by the outside of that.

[51:12] We staff has to move to approval of the item.

[51:15] Commissioner pointer.

[51:19] Oh, I thought you were okay.

[51:21] I have me going.

[51:24] Anyone with questions?

[51:25] I know we discussed it exhaustively, twice, and committee, but are there other questions?

[51:34] Commissioner Arander.

[51:35] Chief Watson during the committee meeting, you mentioned that you were someone else personally,

[51:39] kind of audits, locations for no shows, early departures, deal or roughness, and we get

[51:46] rebated to the statute find some discrepancies there. Do you have an estimate of

[51:50] the percentage of times, or you check where there is, you know, presence that is below

[51:56] the level that we've contracted for. Just wrong. So, Commissioner, there's no concern.

[52:02] As I said before, the human factor sometimes involves people running late, sometimes malfunctioning

[52:07] on vehicles, and there's a little carryover layover and staffing that particular shift. Now, if there's

[52:13] situations that's happening at various sites. The security guard company was

[52:20] shuffle those guards around but at no time the the matter terminals go without

[52:27] the proper coverage. The adjustment that happened in January when we took

[52:34] those guards the countdown by probably about 12%. It also allows for that not to

[52:41] So, they have to make sure and be certain that those shifts are feel well in advance and also they have those extra officers on standby to meet that need.

[52:53] So, but looking at these different terminal status locations, it's a daily review, whether that's on video or in person.

[53:03] I know every day I try to go by and they know my vehicle and when they see it things are the way they shoot

[53:10] But it shouldn't be that way

[53:12] But I have to to make sure the quality control is in place, and that's a daily review

[53:19] And I've heard you correctly that the account manager will be

[53:23] Will that be that person's responsibility going forward or will you be also spot checking

[53:27] As well to make sure they're living us to the so it's the responsibility now of that account manager in that

[53:33] rental car that we pay for as well as the supervisors that are signed and sprinkled out

[53:38] throughout the shifts. So it's an upward report situation that all of that's happening

[53:42] with that company anyways, but we double down with it with the security staff.

[53:52] The account manager works for Walden, correct?

[53:56] Okay, so on Madison, who's responsibility is it to ensure there's proper coverage?

[54:03] Ultimately, it's my responsibility, but I have assigned each of the locations area responsibility

[54:10] to the security specialists. Those security specialists are quick with matter of vehicles

[54:14] to go out to inspect, to look, and make sure everything is okay in these different areas.

[54:26] So this is within budget now. Yes, it is.

[54:30] And I met with Chief Watson as well as Ashley Best, and we actually went line by line through

[54:35] the line items and yes this is under budget. I think our budget is 2.4 million for the first year

[54:43] which this falls under. So we're happy to find it. Thank you. Commissioner Bailey.

[54:47] And I'll add this this maintains the current level of security coverage. We're not reducing

[54:53] any security. Great point. Commissioner Bailey. Yeah I'm just concerned about the

[54:57] Thanks again and I think

[55:00] I asked that before, from Indian being down there, votes pretty much come to me about a lot of compliance board with

[55:09] violence and security. And I think I wanted to see if you all have a spreadsheet or something of the

[55:18] many of compliance or the compliance levels that you all have. I think we asked that once in that

[55:24] before. So did you have like the client's speech?

[55:29] Yes ma'am, a couple of weeks ago I think commissioned a question next at question.

[55:33] And we had a side by our conversation and that area of officer and citizen dispute has seen a

[55:41] decrease. You know, in those different areas, sometimes you know those officers, we don't hire

[55:49] we just accept them and make sure they're doing their job. But when those complaints come in

[55:54] through customer service or was it is relayed by one of the road supervisors.

[55:59] We look into that and not only what happens in the immediate on that day, but we look

[56:05] at the history of that particular guard.

[56:07] And so what's happening in the guards know that if these complaints exist, if the information

[56:13] in that complaint reveals that you did not follow the post order, depending on the level

[56:19] know how agrees it is. That officer is removed and sent to another location. So that person

[56:26] would not repeat and continuously cause an issue to the public or not follow the rules of

[56:33] that particular post. Now I know in the past Commissioner Bailey that we've had two different

[56:41] security companies at that Hudson, and there was a mixture on where these

[56:49] complaints originated from. I think going into this new contract, one of those

[56:54] companies is not attached to it as a suit, but we do look forward to continue

[57:01] improving the communication skills of those officers. I reviewed the videos, I read

[57:09] the witness statements and a profane language and threatening language won't be accepted

[57:15] in these areas.

[57:18] Another question I noticed is a, I'm sorry, I'm sorry, I'm sorry, but another question,

[57:24] I noticed, how many facilities have you out here reached in a, it hurts in station?

[57:30] Because I noticed new faces, do you have a conference, one station,

[57:35] of that airways over there because I know right now it's like three on that I

[57:40] think but I just want to kind of pressure board about safety, safety and

[57:46] respect of dignity and respect of customers there. I mean that's a pressure that

[57:53] I'm a continue watch. So what normally happens on any day of the week whether

[58:00] someone that's in the crowd on the safety team when we watch the video and when things happen

[58:07] we review it and if that guard again does not follow the post procedures that guard gets a warning

[58:14] and that guard is removed from that area to get his attention to come to work and work the days

[58:21] of standing around and watching things happen and smoking a cigarette right shouldn't happen

[58:26] that's frequent.

[58:31] Thank you, Commissioner.

[58:35] Do we, we're sitting here just trying to think, are there regular metrics you provide

[58:40] on the number of security and sedences that are reported by level of severity?

[58:49] So level of severity is going to depend on crime index whether it's part one, part two crimes,

[58:55] but we do have a system that records it.

[59:00] And the system is fed and uploaded information

[59:04] from the operators, customer service,

[59:08] feel supervisors, security team,

[59:11] and they get uploaded on incidents.

[59:13] And within that categorizing that incident,

[59:16] those metrics can't be provided at any time

[59:19] or on a regular basis, however you desire.

[59:22] So I think, yeah, go ahead and go to each month we include a monthly safety report in our metrics.

[59:31] If they're currently report preventable non-provenable accidents for all of our operations,

[59:40] there is also a report, a security report in that.

[59:45] Now we report broad statistical data, the types of incidents that go on and achieve, you know,

[59:53] that I'm not going to attempt to go off memory.

[59:56] But if there's a specific level of detail.

[1:00:00] That board members would like to see that it's different than what we're providing now. We can certainly dig into that. Maybe staff, let's take a note that maybe we can go discuss that in more detail at the next business operations meeting.

[1:00:16] But as Chief mentioned, we have lots of data. It's one thing, transit agencies are very good at. It's collecting data, but we'll be want to make sure we're done as we're getting the right data for you to look at.

[1:00:27] And so if there's a specific level of data that you're looking for, let's make sure that

[1:00:34] we're not just throwing useless data at you.

[1:00:38] Let's get to the right data.

[1:00:40] Yes, please.

[1:00:41] So one of the things I would recommend suggest, so I look at, is assault on transit workers,

[1:00:49] the complaints against operators, citizen security officer, and those part one crimes,

[1:00:55] whether it's rate, robbery, and aggravated assault.

[1:00:59] And those things, if they exist in those environments in which we

[1:01:02] supervise and manage our problems.

[1:01:04] And if we could get an overview of those, it could help guide

[1:01:08] some of our actions, and it also ties into some of the performance

[1:01:12] levels that the buses arrive, go, or schedule, as well.

[1:01:17] Commissioner Saigers, can I ask you to work with them as business

[1:01:21] operations, and maybe with Chief Failing, Commissioner

[1:01:23] Bailey to get a sense of what might be helpful to for regular reporting, cadence on that.

[1:01:29] That's fine.

[1:01:31] Thank you.

[1:01:31] So I'll just, you know, work with commissioners, cigars, and commissioner Bailey work with

[1:01:37] commissioners, cigars to help us just put a report together.

[1:01:40] Is that, I think, that's what I'm hearing you say.

[1:01:43] Yes, ma'am.

[1:01:44] No problem.

[1:01:45] Thank you.

[1:01:47] One quick follow to my question earlier about the coverage sources, expectations.

[1:01:52] There's a conflict of interest if the person responsible for auditing the security presence is a walled in employee.

[1:02:00] That person is less likely to report because they don't want to penalize themselves.

[1:02:05] So to the extent in the future that you, thank you for kind of spot checking yourself personally.

[1:02:10] But to the extent of your future, you continue to find a script.

[1:02:12] I would encourage us to look at some way to amend the country and the future, not for this meeting here.

[1:02:17] but to find a way for us to be have financial recourse

[1:02:21] if they're not living up to the contract

[1:02:23] and we're finding that they're under-reporting

[1:02:25] the notion of those departures, et cetera.

[1:02:28] Yes, sir, so you 100% correct.

[1:02:31] So not only the conflict, the answers,

[1:02:33] but those vendors that do not provide the level of service

[1:02:37] can receive warnings, and they are notified

[1:02:39] that they're placing their contract in jeopardy

[1:02:41] if they're not meeting those deliverables.

[1:02:44] And that's a part of having the checker check

[1:02:47] checkers in which we try to do and I know I love to do it, you know, it keeps me away from

[1:02:53] the desk right out and I have these dates and I like to go out and see what's going on

[1:02:57] and like Commissioner Bayley said I'm out there.

[1:03:02] Any other questions?

[1:03:05] Okay, well, I think we're ready to vote.

[1:03:16] Motion passes unanimously, 90,

[1:03:20] okay, resolution 25, 26, resolution to award a contract to

[1:03:26] A and B construction company ink to replace the levy road operations roof may have a motion on this resolution.

[1:03:36] So moved by Commissioner McQuiston may I have a second.

[1:03:41] Second.

[1:03:42] Seconded by Commissioner Aaron Dale.

[1:03:45] Mr. Lewis.

[1:03:47] I'm Chair this item was also considered by the Finance Committee as board members.

[1:03:51] know the current situation as we've heard from employees at our levy road operations and maintenance

[1:04:00] facility is less than can be desired and this contract will help us extend the life

[1:04:09] the operations of that viability of that facility a little while longer while we continue to work

[1:04:17] awards acquisition of a new property and construction of a new facility.

[1:04:24] And so we asked the board to approve this item so that we can fix the leaking roof

[1:04:32] at the Levy Road facility.

[1:04:36] Questions?

[1:04:38] Yes, ma'am.

[1:04:39] Commissioner Bailey.

[1:04:40] Yes.

[1:04:40] So is it the entire roof or is it a portion of areas that you're talking about?

[1:04:45] It's the entire roof.

[1:04:46] Okay.

[1:04:51] Other questions? Commissioner Marflat.

[1:04:53] Did we find a grant to pay for that?

[1:04:56] That was one of the questions.

[1:04:59] There is...

[1:05:00] I'm sorry, Eric Stevenson, chief administrative officer. There is grant money associated with this. The exact amount I can get to, but yes, there is grant money associated.

[1:05:12] When you say the exact amount, is it covered the entire cost?

[1:05:17] I believe so. I don't want to speak out of turn, but I believe it is. I'm not certain if this particular grant was a 80, 20 match or if it was a 100% cover for facilities.

[1:05:29] I'm not certain I will get with the grants director to ensure and I will work that back to you.

[1:05:36] Thank you.

[1:05:38] Other questions?

[1:05:42] Okay.

[1:05:42] Seeing none?

[1:05:43] Let's vote.

[1:06:16] Should we call it them?

[1:06:17] Because I don't think Brandon got a chance to vote.

[1:06:19] No, they're right.

[1:06:20] It should be none.

[1:06:41] But as she's preparing that,

[1:06:44] Patrina is listening to the meeting and she they confirm that as it is covered by grants.

[1:06:51] But the grants director is listening to the board meeting.

[1:06:54] She confirmed that yes, it does. It is covered by grant funds. Yes, ma'am.

[1:07:04] Okay, so we vote again.

[1:07:16] Motion passes unanimously nine zero.

[1:07:21] Okay, next resolution 25 25 resolution to amend the existing ready contract with BMO ability LLC to include pair transit support.

[1:07:32] May have a motion to approve.

[1:07:34] to move.

[1:07:38] Move by Commissioner Mark Black may have a second, second by Commissioner

[1:07:43] Clinton.

[1:07:44] Mr. Loops.

[1:07:46] I'm Chair, I'm going to have staff address this item, and I'm going to have staff

[1:07:53] to address go a little bit more into detail in the overview of this so that our folks

[1:07:58] in the audience will understand.

[1:08:00] Absolutely.

[1:08:01] David Johnson, interim chief developed an officer, so as we discussed in the committee

[1:08:05] meeting last night, this is an opportunity to invest in new software component for a package

[1:08:12] we already use from via transportation. They have provided a proposal where we would basically

[1:08:20] replace the existing vendor for MATA+. So we would have all of our what we call demand

[1:08:25] response services on the same software platform, which unlocks the ability to provide efficiencies

[1:08:32] in all of the operations that would be on that platform.

[1:08:37] So, Matt, a plus primarily, which, of course,

[1:08:40] is supports the ADA complimentary service

[1:08:42] that was mentioned in public comment.

[1:08:44] I would note directly in response to that comment

[1:08:47] that the goal with one of these goals

[1:08:50] is to eliminate capacity denials completely,

[1:08:56] which the vendor has shown it's able to do

[1:08:59] with the provision of overflow resources.

[1:09:03] So those are resources that do not exist in Mata today,

[1:09:07] but would be provided when demand exceeds capacity,

[1:09:12] which is currently the condition.

[1:09:13] And it was noted has been the condition for quite some time.

[1:09:17] So putting us on this new software platform again,

[1:09:20] unlocks the ability to allow all of the resources in-house

[1:09:26] and then, as I mentioned with the overflow services,

[1:09:29] to be flexed and co-mingled, right now they are dedicated and segregated.

[1:09:34] So that doesn't allow deficiencies that this act would unlock.

[1:09:40] Next steps are to finalize the contract amendment with VIA,

[1:09:44] and then start the process of building a transition plan,

[1:09:48] an implementation plan,

[1:09:50] and then there will also be some service design changes for ready,

[1:09:53] which is the other service that's already on to be a platform to follow.

[1:10:00] I also unlocks some efficiencies. I think I mentioned this in my comments last week. There are

[1:10:07] matters plus trips being served in the ready zones. This would allow the ready vehicles that are already

[1:10:15] staged in those areas to provide those trips, which prevents the matters plus vehicle from going

[1:10:22] all the way out to Cordova or Boxtown,

[1:10:26] therefore preventing capacity for more interior

[1:10:29] or urban core trips.

[1:10:33] So this is really exciting.

[1:10:35] This was brought to us by the vendor.

[1:10:37] And so we readily accepted it because we know that's,

[1:10:40] and that's why we've been reporting that KPI to you

[1:10:43] because it is literally illegal to deny capacity,

[1:10:48] although in reality, the federal government

[1:10:50] does provide sort of a little bit of a wiggle room,

[1:10:53] but we don't want that, right?

[1:10:54] So the goal is to get that to zero.

[1:10:57] In reality, and in sort of like just in the reporting numbers.

[1:11:05] Questions?

[1:11:08] Is there an impact on costs?

[1:11:10] Yes, I'm glad you brought that up,

[1:11:11] because I want to make sure that was crystal clear.

[1:11:14] This does increase the value of the via contract,

[1:11:18] but we'll be making it very clear during the implementation

[1:11:20] that we must find the cost savings first.

[1:11:24] And then use those cost savings to pay for that overflow.

[1:11:28] The added cost comes from the overflow, which is contracted.

[1:11:32] So it's not something that you have to buy.

[1:11:36] Only if you find the resource savings and then want to eliminate denials,

[1:11:41] that's where you would be spending that extra money with via,

[1:11:44] but it's not an increase in spend for the agency.

[1:11:48] Thank you.

[1:11:50] Any other questions?

[1:11:53] Commissioner Aaron Dale.

[1:11:55] How long do you anticipate will it take for us to get a good picture whether not the efficiencies are actually being generated?

[1:12:01] You know, not being here to personally oversee that myself.

[1:12:05] Hard to say, but via has a record of finding these efficiencies quickly, especially if they are the main software provider for all the services.

[1:12:14] And they have provided a high level of high-touch support to staff who's responsible for the service design.

[1:12:22] And then of course for the services we directly operate at operations ready and at a plus,

[1:12:29] making sure they have the resources they need to answer questions and then find those efficiencies.

[1:12:41] Seeing no other questions, let's vote.

[1:12:50] Okay, motion passes unanimously, 90.

[1:12:58] Okay, next resolution, 25, 27, resolution to exercise, final option to extend term of contract for transit management services with RAPTWSA ink.

[1:13:10] May have a motion to approve.

[1:13:14] Senator, moved by Commissioner McQuiston, may I have a second?

[1:13:18] Second, seconded by Commissioner McNeil, Mr. Lewis.

[1:13:26] Mr. Lose?

[1:13:30] I don't want to share thank you.

[1:13:31] This item was heard by the business operations committee.

[1:13:36] Last week, RATP Dev is the provider that holds the transit management contract

[1:13:44] for matter.

[1:13:47] What that means is RATP Dev is a private provider that oversees

[1:13:54] Mid-South Transit Management, that is the holding company for Mata, where all of the employees

[1:14:03] of Mata currently reside, and the operations that transit operations for Mata are run by

[1:14:12] MTM. Because in a nutshell, because Tennessee is a right to work state, that means that government

[1:14:21] entities like the city cannot engage in collective bargaining. That means they cannot negotiate

[1:14:29] with unions. Mata has a union or transit the amalgamated transit union, which collectively

[1:14:40] bargains negotiate on behalf of our bus operators and mechanics. There has to be a entity

[1:14:49] that sits between the Matterboard and the Union, that is RATP death.

[1:14:58] They have been contracted.

[1:15:00] To provide management services for the last five years, they had originally had a two-year contract with three option years.

[1:15:09] This is the last option year under their contract. The matterboard will have to procure at the end of June of 2026, a new procurement to brand a new management company after this last year.

[1:15:28] ends, but right now, Tracy Craig Hath, Tracy Ray's ran, will be serving as the Chief Operating

[1:15:37] Officer. Again, overseeing MTM and the Transit Operations, which has been the role that

[1:15:47] Steve Hamlin has been providing under Transpro since the end of January of this year.

[1:15:59] If there are no questions by the board, we move approval of this last option year, which

[1:16:06] is within budget for the last option year for RATP Devs management services.

[1:16:14] Commissioner for Inter.

[1:16:15] Prior to, I forgot your last entry.

[1:16:19] Prior to Tracy and Steve, was there someone from RAB Devs operating in this capacity per

[1:16:26] the contract. There has not been an RATP dev employee on site since June of 2024.

[1:16:38] And so this role

[1:16:40] has not been filled during that interim. The agency has not been paying RATP dev during that

[1:16:47] on as they put no.

[1:16:52] Is it still payable?

[1:16:55] No.

[1:16:55] Okay, so we weren't charged.

[1:16:56] We were not charged, they were not paying.

[1:16:59] So it's as if that option year didn't happen.

[1:17:03] It was thrown.

[1:17:04] Thank you.

[1:17:04] It was not exercise.

[1:17:08] I have a question.

[1:17:09] Commissioner McNeill.

[1:17:11] As I understand, if this is a structure that is not uncommon across the transit industries

[1:17:17] is that correct?

[1:17:21] Generally, yes, there should be, and we've discussed as a board, there need to be some tweaks

[1:17:29] made to that.

[1:17:31] What is unusual?

[1:17:33] The reason this structure exists is, as I mentioned, there needs to be a fire wall between

[1:17:38] the government entity and the bargaining unit.

[1:17:41] What is unusual about the MTM structure is that there are salaried employees and

[1:17:49] that, motto as the entity does not have any employees, that is not usual in other entities.

[1:18:00] I have personally worked in three different entities like that in Richmond and Florida

[1:18:05] and in North Carolina, and in each of those, you put the bargaining unit in the holding

[1:18:10] company you have the admin employees in the agency here, it's not like that, and that puts

[1:18:20] you into a quagmire from a federal perspective, as of tomorrow, you will not have a CEO

[1:18:29] to oversee federal funding.

[1:18:35] Any other questions?

[1:18:39] Seeing none, that's vote,

[1:18:53] motion passes unanimously, nine, zero,

[1:18:58] okay, that's the end

[1:19:00] the resolutions, Mr. Lewis, share report.

[1:19:06] Thank you, Madam Chair.

[1:19:08] While the staff is bringing out the report, I did want to quickly address some, a couple

[1:19:15] of the questions that Chair pointer brought up.

[1:19:20] Your question about our 53-07 funds.

[1:19:25] Today, I had a meeting with Region 4 with the Dr. Taylor.

[1:19:34] There is a question that we need to address immediately.

[1:19:39] We had our 13 million in some change allocation of federal funding of which we had drawn, put in a request to draw down 8 million of that.

[1:19:52] uh... right now there is a king in that uh... chain

[1:19:57] uh... we were just notified today that

[1:20:00] Our Arkansas has put in a request to be a designated recipient. Up until now, Mata is the only designated recipient in this statistical area for federal transit funds, so we are the only entity within our general area that is eligible to receive 53.07 funds.

[1:20:29] Apparently, the Arkansas MPO has now put in is asking to be eligible for those same federal funds.

[1:20:41] So we have to very quickly get together with the two MPOs and work out the eligibility.

[1:20:47] Until then, the 5307 funds are put on hold.

[1:20:54] So that is now priority number one for the agency.

[1:20:57] The city funds, your second question.

[1:21:01] We have requested our monthly allocation from the city at a higher level as the board requested.

[1:21:10] We're still waiting to receive that.

[1:21:14] I don't know the amount we received the check today.

[1:21:18] I don't know the amount just yet of what the actual drawdown will be.

[1:21:23] So, to answer your two questions.

[1:21:33] Now,

[1:21:38] to my CEO, okay,

[1:21:42] I'll ask you to hold on that.

[1:21:53] Board members,

[1:22:00] over the last 200 days,

[1:22:02] Transprose interim executive leadership team,

[1:22:06] filling the roles of CEO, CEO and CFO,

[1:22:10] worked to deliver a customer-focused strategy

[1:22:13] to bring stability and improvement to a motto.

[1:22:17] When we walked through the doors at the end of January,

[1:22:19] the agency was burdened by a persistent budget deficit,

[1:22:23] buses pulled from service, credit card miss use,

[1:22:28] and chronically low customer satisfaction scores.

[1:22:31] And half a year, transfer of stabilized the agency

[1:22:35] and began the long road to rebuilding trust with our riders.

[1:22:39] Restoring reliability and resetting expectations

[1:22:43] for public transit and Memphis. Working with you, the Mata Board of Commissioners, we developed

[1:22:49] four areas of focus to define our success. Those four areas were customer satisfaction,

[1:22:56] service reliability, fleet management, and financial sustainability.

[1:23:02] From a customer satisfaction

[1:23:04] standpoint, last week we went over our latest survey, and over the course of the last year,

[1:23:10] Matter-customer stated that they saw improvement in 10 of 15 metrics since our last survey during the fall of 2024.

[1:23:20] Customers stated that they saw improvement in bus driver courtesy and helpfulness.

[1:23:25] Personal security on board buses and its stations are continued low-fares.

[1:23:32] House-safely buses are operated travel times ease of trick planning and bus cleanliness among others.

[1:23:39] The operations team has worked hard to get the main street trolley ready for revenue service once again after a year of service interruption.

[1:23:50] The breaking system that caused the original incidents have been replaced in all of the trolley cars and the redundant breaking system as required by the Tennessee Department of Transportation will be installed and tested in all trolley cars during the week of September 22

[1:24:08] through the 30th. At the same time, we have contracted with Otis Elevator and they have been

[1:24:16] working to bring all of the lifts within each of the stations along the Main Street alignment

[1:24:22] back into operations and this work will conclude early this fall.

[1:24:30] From a service reliability standpoint,

[1:24:33] by focusing on a back-to-basics game plan, the mod operations team worked to improve the delivery

[1:24:39] of fixed route bus service by 50% and reduce fixed route mist trips by 26%. Key tactics

[1:24:48] and actions that drove this improvement focus on delivering an asset management plan

[1:24:54] for both bus and paratransmit fleets.

[1:24:57] paying vendors who directly support date.

[1:25:00] May today operate and make new activities and hiring and training more up-bus operators.

[1:25:10] From day one from a fleet replacement standpoint, our focus in this area was eliminating mistrifts and improving on-time performance. By improving fleet maintenance practices, creating butters better service schedules and training staff and improving the condition of the fleet.

[1:25:30] Mata has reduced missed trips, as I mentioned earlier, by 26%.

[1:25:37] We haven't reached our goal of zero, but great strides have been made in this area.

[1:25:43] The average age of Mata's bus fleet is 14 years of age.

[1:25:48] FDA allows agencies to replace its rolling stock after 12 years or 500,000 miles.

[1:25:56] Modus bus fleet has been neglected for years. Our first priority from a fleet standpoint was

[1:26:03] to address this good neglect. And we were able to identify and repurpose existing local

[1:26:10] state and federal grants to procure 27 new buses. 15 of those were paratransoviacals,

[1:26:17] which will agrive next month. And 12 were new 40 foot gillig buses which will arrive in early

[1:26:26] The agency now has a sustainable five-year bus and paratransit fleet replacement program which will provide a roadmap for the agency to be more strategic when applying for state and federal grants into the future.

[1:26:43] When transferro came on board in January, the agency was attempting to deliver three major capital projects.

[1:26:52] The cross town corridor BRT, the innovation corridor BRT, and the operations and maintenance facility project.

[1:27:01] None of these projects were making significant progress, and were taking resources and focus away from the agency's primary goal.

[1:27:10] delivering day-to-day transit service and keeping with our back-to-basics philosophy we quickly

[1:27:18] reprioritize to focus our efforts on those projects that we could legitimately hope to deliver

[1:27:24] with the resources at hand.

[1:27:27] We worked with the city to refocus the delivery of the innovation corridor BRT to only

[1:27:33] those parts of the project that the city had responsibility for in the short term while

[1:27:40] We've focused on working with the FTA to redesign the operations and maintenance facility

[1:27:45] project, description, and hopes of finally obligating the $54 million grant that was awarded

[1:27:52] years ago, but the project has continued to languish with little progress and is in jeopardy

[1:28:00] of the grant expiring at the end of the year.

[1:28:03] We hope to be successful in the next several weeks in acquiring the property at 2,500

[1:28:11] catch-em to enable us to continue moving the operations and maintenance facility project

[1:28:16] forward.

[1:28:18] The cross-count corridor project was shelved and the federal grant secured for this project

[1:28:24] was returned to the FTA so that we could focus on these higher priorities that I've mentioned

[1:28:30] before.

[1:28:32] The recruitment of a new executive leadership team was the final deliverable for our team.

[1:28:39] And while we're pleased that the transit operations will be left in the capable hands of Tracy Craighead,

[1:28:46] as you've just renewed the final year of the RATP Dev Contract with your action today,

[1:28:52] the board will go into our turning client session in a few minutes to determine the path forward

[1:28:58] during this pause in the CEO's search.

[1:29:01] I'm pleased to report that we still have a capable and qualified

[1:29:05] former transit CFO for the city's trustee to consider

[1:29:11] at a later date for the CFO position.

[1:29:15] And I'll lead for commissioners information

[1:29:18] that has more detailed summary of our work over the last 200 days.

[1:29:24] Lastly, I'd like to say,

[1:29:26] and I know I speak for the entire transport team that it's been a pleasure working with each of you

[1:29:32] during the last several months. I've personally worked with multiple boards during my career,

[1:29:38] and I'm not seeing a more talented, dedicated, and strategic group of servant leaders as

[1:29:44] yourselves during my professional career. If I had a board this talented during my last

[1:29:50] posting, I may still be in public service, rather than crossing over to the dark side

[1:29:56] as the private sector.

[1:29:58] To the modest staff.

[1:30:00] Thank you. I can't say thank you enough for embracing us and accepting us as your own. It's been an honor working with each and every one of you.

[1:30:12] I know you'll keep working hard to deliver for the citizens of matter. Madam Chair, that concludes my remarks for today.

[1:30:23] Thank you, Mr. Lewis, and thank you to your organization for your hard work.

[1:30:28] Any questions on the report?

[1:30:36] There is no approval on that, all right?

[1:30:42] Is there any unfinished or a new business commission in our flat?

[1:30:48] We're going to review financials or...

[1:30:51] We did that at the Finance Committee last week.

[1:30:55] I would, we, I do want to talk about the city funding.

[1:31:03] I'm going to take a minute during the,

[1:31:07] at the beginning of your next session to discuss that.

[1:31:13] So, are you saying we're not going to review the cash projection?

[1:31:18] It's the same as we did last week, and let's have you made an update.

[1:31:22] Is that the one today?

[1:31:24] Okay.

[1:31:25] All right, let's do that.

[1:31:31] I'm sorry we're doing this now.

[1:31:38] This way.

[1:31:52] Madam Chair, please let me correct that we are talking about the we are doing the update on the financial report now.

[1:32:03] It was my misunderstanding.

[1:32:06] We're not talking about that during your next session.

[1:32:09] We're doing this now.

[1:32:14] Everyone have

[1:32:30] good afternoon commissioners.

[1:32:33] There are just, this is something I have, the cash flow statement that I did present last week.

[1:32:38] There are just a few updates that I want to mention here.

[1:32:42] So this is update as of yesterday.

[1:32:46] One of the big changes that we made was on the forecast of August 29, 2025.

[1:32:53] Originally there was a million dollar insurance payment.

[1:32:56] We have came to the conclusion that we can do a quarterly payments, so that has been reduced to a 548 for the initial payment and the deposit payment as well.

[1:33:14] And then it's going to be on the quarterly payments of $242.

[1:33:18] And the next payment will be coming into December, so as we get further on to the projections you will see those.

[1:33:23] And something else that needs to be, that's not changed on this spreadsheet because we've

[1:33:31] got this information today.

[1:33:32] We have been given the city funds they come in at the 4 million, 4 million, 4.9 million.

[1:33:42] So if we look at the end of period bank accounts, balance, we are in the black,

[1:33:51] we are in

[1:33:53] for this whole year, especially if we get those grant funds in December, or early late September.

[1:34:02] So those are the major updates that we need to, I want to give, so the insurance payment

[1:34:06] has been reduced.

[1:34:07] We did receive those CD funds today that has been deposited as well.

[1:34:12] Commissioner McQuister, so I just want to make sure I understand.

[1:34:15] So what you're saying is on the line under the 829 forecast, instead of 2.1, it's not

[1:34:21] addition to it's 4.9 replaces that 2.9.

[1:34:25] Yes, correct.

[1:34:26] Okay.

[1:34:26] Thank you.

[1:34:28] Commissioner pointer.

[1:34:30] So does that should we expect?

[1:34:33] Should we not expect the 2 million nine 12 or is that still scheduled to be received?

[1:34:40] This still is still forecast for that.

[1:34:42] We're still going to be putting in their request for those funds.

[1:34:46] At that point is just up to the CD if they approve.

[1:34:49] Okay.

[1:34:49] Thank you.

[1:34:50] to mark that. So I mean this all it looks good but it all hinges on the federal

[1:35:00] And after what I'm hearing, and now we will have no CEO, no CFO on Monday,

[1:35:09] that worries me.

[1:35:11] So I think we need to make sure that city council, the mayor, whoever we need to knows that.

[1:35:20] And we made, I mean, this, it's a month. I mean, it's, it's a month away. And it's probably going to come faster than we all can think about it.

[1:35:28] that if we don't get that, we need a bridge loan or we will have to shut things down.

[1:35:34] Or just not pay people.

[1:35:37] What are the others?

[1:35:39] So, I think we need to start really investigating and, and unfortunately again, we won't have a CEO.

[1:35:46] We won't have CFO.

[1:35:48] We have to really start tightening the belt because if I remember correctly, we can draw 15 million

[1:35:53] the first half and then 15 million that's second half, right?

[1:35:57] I think we're probably going to draw it all early.

[1:36:01] I think we got to start thinking about some contingency plans, like what routes have we

[1:36:10] cut?

[1:36:11] What do we need to do?

[1:36:13] I mean, I just don't know how you run in the red.

[1:36:16] So, Commissioner,

[1:36:21] don't disagree with anything that you just said.

[1:36:25] The only thing I would say, I, to my memory, and we will have to review this.

[1:36:32] I don't think there's any language in the city's authorization of the 30 million that

[1:36:39] Prevent us from join the second 15 million early. I just don't think there's a date associated with that

[1:36:47] There's just a 15 million and then we have to come and ask for the second 15. So maybe we can

[1:36:55] But we don't get if we don't get the 8.9 million and if Arkansas gets

[1:37:00] So part of that. Yeah, so there's a lot of there we are we are razor thin that that's my concern

[1:37:07] We don't have any room for error, so I think we need to start thinking about what happens in case of the scenario.

[1:37:17] So I think looking back at the history of the agency, typically the city fund used the agency, used the city funding to fund the operations for the first half of the year,

[1:37:31] And then that you we use the federal funding to fund the operations the second half of the year.

[1:37:40] And depending on the timing, sometimes there was a bridge alone in January of February of that.

[1:37:47] What makes it difficult now is the monthly installments and others.

[1:37:53] So I think with this, particularly with the added wrinkle of the Arkansas question, there

[1:38:06] gives us an opportunity to revisit that question with city council that perhaps local funding

[1:38:14] should be used to fund the agency until all of the federal funds come in.

[1:38:25] Another question.

[1:38:27] Commissioner Pointer.

[1:38:28] I just want to understand the 53.07 phones.

[1:38:34] From my understanding, I know that we put in an application.

[1:38:38] But weren't we already approved for this?

[1:38:43] So, we are approved that's the only designated recipient within our,

[1:38:52] And I don't quote within our PSA or MSA.

[1:39:01] But if another agency comes in, and that is based on population and a number of other factors.

[1:39:10] And so all of the federal funds designated for this region comes to mind.

[1:39:17] Do you provide transit services within this region?

[1:39:21] If another entity applies to become a designated recipient and there are a whole lot of requirements in order to meet that standard, then they are eligible for a piece of that for a pro-ratter share.

[1:39:41] that. And so that's what we have to figure out is what their pro-ratter share is. Now they have

[1:39:49] to provide transit service with that share. They just can't peel it apart and do nothing with it.

[1:40:00] Between the MPO and the Memphis side and the MPO and the Arkansas side.

[1:40:08] And the year end is 930, so this decision will be made prior to 930.

[1:40:13] We have to work this out as quickly as possible.

[1:40:17] Is there anything that matter?

[1:40:19] Need to do, or this is after the decision lies with the T.A. correct?

[1:40:24] with the phone, not naturally.

[1:40:28] No, the decision lies with the

[1:40:30] end municipal planning organization.

[1:40:35] They make the decisions because the money flows

[1:40:39] from the feds to the MPOs to the agency.

[1:40:44] And then the FDA will distribute it.

[1:40:51] Commissioner Narendive?

[1:40:52] Just quickly back on your insurance point, Andrew.

[1:40:54] You mentioned that we have a deposit.

[1:40:55] that we paid, it's simply because we pay 50%

[1:40:58] basically up front, so that mean two quarters from now,

[1:41:01] we won't, that if possible,

[1:41:02] there's the apply as a quarterly payment,

[1:41:05] or is that deposit for something else?

[1:41:10] I want this, it is like the proper wording for it,

[1:41:16] but it's kind of just the initial payment

[1:41:18] that has to be paid to say that you're gonna

[1:41:21] be making a quarterly payments.

[1:41:23] So it will be applied to the balance.

[1:41:28] Yes, I will be.

[1:41:38] Other questions.

[1:41:42] Okay.

[1:41:43] Well, we'll now go in to turn up.

[1:41:45] Oh, I had a new business.

[1:41:47] Sorry.

[1:41:47] So I just think we got to make sure, because there's a, we are responsible for a few things moving forward.

[1:41:54] That we, we got to make sure we have people allocated to do this.

[1:41:58] We are required to provide City Council, I believe it's monthly, specific reporting.

[1:42:06] Do we have somebody who's going to be unresponsible to provide that information to City Council?

[1:42:14] We've had to do to this month, so we've gotten pretty good at that.

[1:42:18] We have a team that is led by Eric and all the responsibilities for all of the reports have

[1:42:28] been ditted out. We have a time line for each report, and that is pretty much that. I will

[1:42:39] say that the reports are expensive. There are almost $700 to print out, but that's your

[1:42:57] is at the CEO level, so like for contracts and everything, who will sign for purchase orders

[1:43:07] and now that we have no CEO, no CFO?

[1:43:10] I would, depending on what the solution coming out of Council and other that will be a quick

[1:43:19] solution,

[1:43:22] you know, if someone is on the ground Friday, it will be that individual

[1:43:28] If it is longer than that, then the board will have to appoint an interim.

[1:43:33] I think we have to consider that.

[1:43:38] Mr. Mayor McNeill.

[1:43:39] Do we have clarity on, if what we're delivering to the Council as part of those monthly reports,

[1:43:47] is meeting what they've asked for.

[1:43:49] I think we heard some pretty public complaints about the report.

[1:43:54] So I just want to make sure as a board, as an agency, we have clarity about what exactly is being asked for.

[1:44:01] And if there's something we're not providing, that we make sure that's being provided next time.

[1:44:08] Well, I will say we've provided two reports.

[1:44:13] We have not gotten feedback on any specific area of the report.

[1:44:19] The last report, which we submitted last week, came as a bit of a surprise to us.

[1:44:28] We did get the report in, but we couldn't get it printed in time for the hearing.

[1:44:38] We did submit it electronically.

[1:44:41] There was some question as to why we couldn't get it printed.

[1:44:46] that was a timing issue with the printer, that is not a problem going forward, so that's the only feedback that we've heard that I've heard.

[1:45:00] I've heard up until this point. We know exactly what they're asking for. It's been laid out very specifically, every invoice which is pretty specific.

[1:45:14] The reports are many of the same reports we provide to you, each month, financials, monthly, year to day, financials, safety reports, operational reports.

[1:45:30] So, we have not heard anything on any of those sections.

[1:45:38] Mr. Bointer, I had a question just on all business.

[1:45:41] What is the status of the buses from Kansas City?

[1:45:46] I mean, Louisville, I'm sorry.

[1:45:49] Sorry, Louisville.

[1:45:51] So, we heard back from the FDA.

[1:45:53] They wanted us to rearrange our paperwork again.

[1:45:56] So we've resimitted the paperwork today and we're waiting for FDA approved from Region 4 to

[1:46:02] to bless the exchange.

[1:46:04] Tark has submitted all of their paperwork, and they want to compare them side by side

[1:46:08] to make sure that they match, and then we'll be able to move forward.

[1:46:11] We've already procured the permits to move them, and we have all the permissions except for

[1:46:16] the FDA region 4.

[1:46:20] Commissioner Bailey?

[1:46:21] Yes, so Mr. Lewis, did you say that it's a trait we sent way of buses and a gear to

[1:46:28] No man, when we receive the buses from Louisville, I don't want there to be a perception

[1:46:38] that we will put 12 more buses into service.

[1:46:43] So right now we have 54 buses, it takes 54 buses now to run our schedule.

[1:46:52] We won't be adding, they won't then go to 66, what we will be doing is taking those

[1:46:58] 12 buses and replacing 12 of our oldest vehicles, so we're taking 12 of our oldest vehicles out of the fleet and replacing them with their better vehicles.

[1:47:20] So do we have to replace?

[1:47:22] We can't, is there, I know, you know, there's a fleet replacement program at all, but do we have to take out, take out 12 oldest buses if they're running?

[1:47:35] Well, we're not getting rid of them. We're just saying we're going to use their more reliable vehicles in service rather than our oldest.

[1:47:46] We can still use those vehicles if needed well, why couldn't we just we just I know they're old and I know

[1:47:54] But why couldn't we instead of having

[1:47:57] 54 I mean instead of having 54 have 54 plus 12 or 10 or 8 or something this this is the

[1:48:06] And thank you for bringing it out. This is the

[1:48:10] Miss understanding that I want people to understand

[1:48:13] We could put sixty vehicles on the street today. We could put sixty five vehicles. What stops us is our budget?

[1:48:24] I eat drivers and drivers. The driver is putting an operator behind the vehicle is what stops us today.

[1:48:34] So it's not the vehicle. Now those vehicles may only go a day or two and have to come back and be fixed.

[1:48:44] But it's not that we only have 54 vehicles ready to ride.

[1:48:51] We have more vehicles than we put in service today.

[1:48:56] Whether those vehicles are reliable enough to run all day, different questions.

[1:49:01] But what we're doing is getting 12 vehicles from Louisville that are more reliable than

[1:49:09] our 12 oldest vehicles.

[1:49:12] And we don't have the budget to put more in a fit.

[1:49:15] We don't have the budget to put more than 54 vehicles on the street each day, right now.

[1:49:23] So, Mr. McCoy, similar to the trolley challenge we're going to have since, the trolley

[1:49:28] are going to be up and running and ready, but we don't have the money to pay the people to

[1:49:32] drive the trolley.

[1:49:34] Exactly.

[1:49:35] Thank you.

[1:49:38] So I know it's my thought because he threw me a hole for about a minute.

[1:49:43] That's what I would worry about when people would think we can output more service on the street.

[1:49:52] That is what happened.

[1:49:54] We have to remember.

[1:49:57] And that's why 25 we received.

[1:50:00] 35 million from the city. In FY 26, we were only receiving 30 million. We lost 5 million dollars.

[1:50:11] That impact comes from service.

[1:50:16] Commissioner Bointer. So in the vein of, you know, Steve gave an update on the buses that are coming from Louisville and how that's kind of still in the process.

[1:50:27] And, you know, you've given an update on everything that's going on with the, with everything, and I'm concerned that, you know, tomorrow,

[1:50:41] transpros is the end of the transprote contract and as Commissioner Marflag mentions we're

[1:50:47] left without ACFO and ACACO. Has there been proper training, which is part of the transprote

[1:50:54] contract with the current staff, so who's going to pick this up when you're gone Steve?

[1:51:00] Who's going to keep in touch to make sure that those Louisville's buses are still on

[1:51:06] or is in the process and all of these things are still, you know, kind of in the process.

[1:51:13] Has there been someone you've had alongside you working with this on staff.

[1:51:20] And I would love to hear from them if that's the case.

[1:51:24] So my replacement Tracy.

[1:51:25] Okay.

[1:51:26] I know Tracy just came last week, right?

[1:51:30] I brought him up to speed on all the projects that we have in house.

[1:51:34] and the leadership in maintenance is also a huge player in this and between them I'm confident

[1:51:43] they can get it done. We've we've left phone numbers introduced under the context. They know what needs to be done.

[1:51:50] It's not Tracy's first rodeo. He's been in the industry for a long time. He's very familiar with this process.

[1:51:56] So I have full faith that this will all go as planned as we designed it to.

[1:52:07] I can't stop now if you advance back.

[1:52:11] Did you all say that you're going to have 12 of the operators instead of having

[1:52:15] them four here from a tow truck or whatever you're going to do?

[1:52:20] But are you going to have the operators to go and get the buses with no costs for me?

[1:52:26] Yes.

[1:52:28] We run fewer ballots on the weekends and we're going to do the transfer over a weekend.

[1:52:33] So we'll take extra operators, we'll bust them up to little bell, put them in the vehicles and bring them back on the weekend.

[1:52:40] So you have on having the kinics to go along with us, right?

[1:52:43] We have a Tulum mechanics and two tow trucks, just in case we need them.

[1:52:47] Because it's very important.

[1:52:54] I'm sorry.

[1:52:58] We've had public comments already. Public comments is over, man.

[1:53:03] Are there any other questions for the board?

[1:53:05] Okay, ma'am, you cannot do this.

[1:53:09] I got, I got.

[1:53:12] We'll go into a attorney client at this time.

[1:53:14] Thank you.

[2:59:21] And so we're all back,

[2:59:25] and all I'm here to do is adjourn the meeting. The meeting is adjourned.

Board of Commissioners on 2025-08-27 3:30 PM

Agenda

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