[3:08] test test regional

[4:37] network management committee.

[7:38] >>speaker: if we could have

[7:39] people start taking their seats,

[7:41] I'd love to get our regional

[7:46] network management meeting

[8:13] going.

[8:16] >>diane shaw:

[8:35] .

[8:36] >>speaker: it is still good

[8:38] morning for four more minutes,

[8:40] good morning and welcome to our

[8:44] regional network management

[8:45] meeting of SEPTEMBER 11th,

[8:48] 2026. I'd like to call to order

[8:49] this meeting. It is being

[8:51] webcast on our mtc website,

[8:53] remote participates wishing to

[8:56] speak should use the raise hand

[8:57] feature or dial

[8:58] 9 and you will

[8:59] be called upon at appropriate

[9:00] time to speak. Teleconference

[9:02] attendees will be called upon by

[9:04] the last four digits of their

[9:05] phone number, and a roll call

[9:06] will be taken for all action

[9:08] items because we do have remote

[9:09] participation from some of our

[9:12] committee members today. So,

[9:14] clerk, would you please, britt

[9:15] new yorker call the roll and

[9:16] confirm that we have a quorum

[9:18] >>clerk, brittny j. Sutherland:

[9:21] happy to, thank you.

[9:36] [Roll call]

[9:37] Here and at my remote location

[9:41] and nobody else is present.

[9:42] >>clerk, brittny j. Sutherland:

[9:44] lovely, thank you, we do have a

[9:46] quorum.?

[9:52] That was shaw]

[9:54] >>speaker: and we have somebody

[9:56] from a remote location,

[9:58] commissioner giacopini

[10:01] >>dorene m. Giacopini: hello.

[10:03] I'm requesting to participate

[10:05] via teleconferencing and remote

[10:06] participation under just cause

[10:09] per government code section

[10:11] 5495. There is no one present

[10:14] in the room over 18. Thank you

[10:15] very much

[10:17] than k you so much, commissioner

[10:19] giacopini, your request is noted

[10:20] and we are marking you as

[10:21] present. Before we start our

[10:23] agenda today, I want to

[10:24] recognize that SEPTEMBER is

[10:26] transit month, and here at mtc

[10:29] we are all about transit. Our

[10:30] transportation network, whether

[10:32] we're walking, biking, taking

[10:36] transit, carle patioing, using

[10:38] micromobility or driving is

[10:39] about more than getting from one

[10:41] place to another. It's about

[10:42] connecting people to

[10:43] opportunity, community, and to

[10:44] each other. This month we are

[10:45] highlighting one of the bay

[10:47] area's most essential mobility

[10:49] options, transit. Mtc is proud

[10:51] to join our partners across the

[10:53] bay area in recognizing the

[10:54] people, services and connections

[10:55] that keep our region moving

[10:57] every day. And we hope everyone

[10:59] gets a chance to take part by

[11:01] riding transit, exploring a new

[11:04] route or attend one of the many

[11:06] transit month events happening

[11:07] throughout the region. We will

[11:09] start with our consent calendar.

[11:11] These are items -- this is item

[11:14] 2, and it includes items 2a

[11:16] through 2f. Do I have a motion

[11:17] and a second to approve the

[11:18] consent calendar?

[11:20] >>speaker: so moved.

[11:22] >>speaker: second.

[11:24] Okay. We have a motion and a

[11:25] second. Are there any committee

[11:26] members who would like to

[11:29] comment on this item? Seeing

[11:31] none, there any public comment?

[11:33] >>speaker: through the chair --

[11:35] >>speaker: I'm so sorry, diane.

[11:36] I apologize. And I actually

[11:38] knew you were going to make

[11:40] comeanlt. Die yang, your

[11:41] comment, please.

[11:45] >>diane shaw: yeah. I guess a

[11:46] comment but also question on

[11:49] both 2e and 2f. I totally

[11:54] support the projects that sport

[11:56] bay bridge forward, they are

[11:57] really great projects. But my

[11:59] question is on both of those

[12:02] efforts, one of them was a

[12:04] $100,000 contract that we're now

[12:08] adding -- or $196, I should say,

[12:09] and we're now adding over

[12:11] $400,000 to it. And the other

[12:16] one was a -- it also raises it

[12:18] quite extensively. My question

[12:22] is, is it work that is new work,

[12:25] and is it -- it just seems like

[12:29] there are big raises in existing

[12:31] contracts. So it didn't seem

[12:32] like it was work that just got

[12:34] delayed for some reason, and

[12:36] actually looks like it's a new

[12:37] work. I just wanted to make

[12:38] sure that it was appropriate to

[12:41] do it under this type of

[12:43] extension where there are these

[12:43] types of increases to the

[12:48] original contract.

[12:49] Let' s have staff respond. I

[12:53] think it's helpful, and from a

[12:55] transparency standpoint to have

[12:58] that clarified. Thank you.

[12:59] >>speaker: good morning,

[13:02] michelle go, principle planner

[13:03] with capital delivery asset

[13:06] management and roadside tolling.

[13:09] So as you MAY be aware, our

[13:12] policies require us to seek

[13:16] approval from the committee for

[13:17] contracts or contract amendments

[13:20] over $200,000. In this case,

[13:22] this contract was set up to

[13:25] provide support for various bay

[13:27] bridge forward projects. And

[13:28] when we initially scoped the

[13:30] contract, it was set up to focus

[13:35] on three of our projects, the

[13:37] I-80 hofl lane access

[13:40] restrictions, the hov hours of

[13:42] operation on I-80, bay bridge,

[13:45] and car queen nez bridge, and

[13:46] the early planning phases for

[13:49] our I-80 plus on shoulder

[13:52] project. As our projects and

[13:54] our program have progressed, we

[14:01] would also like to add the --

[14:04] sorry. The scope is to provide

[14:05] design oversight support and

[14:06] strategic guidance to help

[14:08] advance the delivery of the

[14:10] projects, and as our projects in

[14:13] this program have advanced and

[14:15] progressed, we would like to

[14:18] also amend the contract to allow

[14:20] the consultant to provide the

[14:22] same support for the I-80

[14:24] localized transit priority

[14:27] strategies and hov strategies

[14:28] project, which is also part of

[14:30] the bay bridge forward program,

[14:31] and the remaining project

[14:34] development phases for the I-80

[14:39] bus on shoulder project. But in

[14:39] addition, the amendment would

[14:43] allow the consultant to develop

[14:45] and implement a plan to help

[14:48] improve the overall program

[14:50] delivery of the bay bridge

[14:54] forward program in consultation

[14:58] with both mtc staff and caltrans

[15:00] staff to facilitate the timely

[15:03] deliver reeve these transit

[15:06] priority and hov strategies with

[15:10] an eye towards meeting our

[15:16] federal funding deadlines.

[15:18] Mari lyn and then diane. I'm

[15:20] assuming marilyn you have a

[15:21] follow-up to this.

[15:21] >>v. Chair, marilyn ezzy

[15:22] ashcraft: it is. Thank you,

[15:25] MADAM Chair. So clarify for me

[15:28] if you would, please, the --

[15:31] what is mtc policy as far as the

[15:34] dollar amount of an item that is

[15:36] brought to the commission on

[15:37] consent. Because in this case

[15:39] it's $1.2 million, if I

[15:43] understand this correctly.

[15:43] >> chair, candace andersen: for

[15:49] item 2f, yes. Anything over

[15:51] 200,000 --

[15:53] >>speaker: excuse me, michelle.

[15:54] The commission in abag give me

[15:56] authority up to $200,000 and

[15:57] anything overcomes to the

[15:59] commission. We don't have a

[16:01] particular consent limit. We

[16:03] usually base it on whether or

[16:06] not there's a controversy or

[16:10] big, you know, change to maybe

[16:11] member diane's point.

[16:13] >>andrew fremier: you know, if

[16:15] we feel like it needs to be

[16:16] elevated but there's no

[16:17] particular reason for consent or

[16:20] not or a limit.

[16:21] >>v. Chair, marilyn ezzy

[16:24] ashcraft: I see. Thank you for

[16:25] the clarification

[16:26] >> chair, candace andersen: and

[16:28] to our counsel, is it your

[16:29] opinion that the scope of the

[16:31] work that is being expanded is

[16:32] consistent enough with the

[16:33] original contract that under our

[16:35] policies we shouldn't be going

[16:41] out for a whole new rfp?

[16:41] >>speaker: yes, thank you for

[16:43] the question. This is well

[16:45] within mtc's contract and

[16:49] procurement guidelines.

[16:50] Okay. Diane, do you have any

[16:52] follow-up questions? Does this

[16:53] answer your concerns?

[16:56] >>diane shaw: yeah. I will say

[16:58] it answers the concern on 2b

[17:00] because I can see where it's the

[17:01] same kind of work, they just

[17:04] want to do it on another

[17:05] project. So I can understand

[17:06] wanting to have the consistency

[17:08] on that. I do wonder about the

[17:11] second one where we're going

[17:13] from $575,000 and adding an

[17:14] additional $1.2 million, which

[17:17] is double -- it's going up 200%,

[17:19] and it seems like it's a new

[17:21] request. But if counsel feels

[17:23] that it falls within their

[17:25] procurement guidelines, I will

[17:32] accept that.

[17:32] >> chair, candace andersen: any

[17:34] other questions? Do we have any

[17:38] public comment on this item?

[17:40] >>clerk, brittny j. Sutherland:

[17:42] thank you chair andersen. I do

[17:44] have one individual in the

[17:44] boardroom who would like to

[17:46] provide a public comment

[17:53] okay. Please go ahead.

[17:55] >>speaker: thank you, I'm going

[17:56] to talk about some things that

[17:58] you don't often have

[18:02] conversation about. We have a

[18:05] network female, and we have --

[18:07] we have a network item and we

[18:09] have an item for purchase of

[18:12] fair media. The network item is

[18:12] of particular importance because

[18:15] we have to make sure that our

[18:17] network services are continuous.

[18:21] I think back to a presentation

[18:24] of the clipper executive board

[18:28] where bart was agrieved because

[18:31] of a lapse in network coverage

[18:33] that caused their

[18:34] refrigerator-like vending

[18:36] machines to stop working. And I

[18:40] know what it's like when frig

[18:41] trait -- refrigerator stops

[18:43] working, so we have to keep

[18:45] their nice refrigerators going.

[18:47] So this is essential because we

[18:49] don't want anything to turn off

[18:52] because people have to be able

[18:55] to reload their clipper

[19:01] accounts. And this other item,

[19:05] paragon, is about buying fair

[19:08] media. And I am a very big

[19:10] believer in the idea of bring

[19:12] your own fare. It goes back to

[19:14] the idea of bring your own

[19:17] bottle, even if it's non-le

[19:20] choic item. -- even if it's a

[19:21] non-alcoholic item. But not

[19:24] everybody can bring their own

[19:25] fair media. Some people don't

[19:27] have phones. Even if you can

[19:28] get free phones, some people

[19:30] don't have phones. And they

[19:32] have flip phones, and we haven't

[19:34] done anything with flip phones

[19:35] to do their clipper with. And

[19:37] some people like plastic cards.

[19:39] You can get them in new york,

[19:41] the omni cards. We have the

[19:43] plastic clipper cards here.

[19:44] What we don't want is a

[19:46] situation where we run out of

[19:47] plastic clipper cards because

[19:50] then people can't go up to the

[19:51] nice refrigerators and add money

[19:53] to go to the retail network.

[19:56] And so, I mean, these are basic

[19:57] consent items but I state for

[19:58] the record their importance.

[20:00] Thank you.

[20:02] Than k you so much. Can we

[20:04] please have a roll call for the

[20:05] vote.

[20:05] >>clerk, brittny j. Sutherland:

[20:07] with the motion by membersy

[20:10] ashcraft and a second by member

[20:12] john-baptiste, chair andersen

[20:13] >>speaker: aye

[20:15] >>clerk, brittny j. Sutherland:

[20:23] vice-chairsy ashcraft aye

[20:30] [Calling for a vote

[20:31] [

[20:33] .

[20:33] >>clerk, brittny j. Sutherland:

[20:37] the motion passes unanimously.

[20:37] Than k you so much. We are

[20:38] going to skip ahead a little

[20:39] bit. Today we are going to move

[20:42] first to item 5a in part because

[20:45] we're excited to have with us

[20:48] today aaron escore who is the

[20:50] senior vice-chancellor of

[20:52] finance and administration from

[20:56] ucsf, and ucsf and aaron

[20:58] specifically have been very

[21:01] supportive of our bay pass

[21:03] program since phase ii and we

[21:06] are going to go to item agenda

[21:07] 5a asking the committee to

[21:09] approve a partnership, an

[21:11] agreement with ucsf that will

[21:14] expand the participation of the

[21:15] program through JUNE of 20 skirt

[21:17] expand the participation to over

[21:20] 36,000 students and employees,

[21:23] and so I want to thank aaron and

[21:26] the ucsf team for their

[21:27] continued support of baypass.

[21:29] All of us are excited about

[21:32] getting baypass into more of our

[21:33] educational institutions. We're

[21:34] going to move to that item.

[21:36] We've got amy martin from staff

[21:38] who is going to lead us forward

[21:39] >>speaker: thank you. Good

[21:41] afternoon. I'm amy martin,

[21:45] principal of transit fair

[21:46] programs.

[21:46] >> chair, candace andersen: you

[21:48] can move the microphone?

[21:49] >>speaker: good afternoon, I'm

[21:51] amy martin with the regional

[21:53] network management section. I'm

[21:54] here today to present a briefing

[21:56] on the progress of the clipper

[21:58] baypass pilot as well as to

[21:59] request committee approval for

[22:01] the contract that was just

[22:02] discussed. If we could go ahead

[22:08] to slide 4. As a reminder,

[22:11] clipper baypass is the region's

[22:12] first unlimited transit pass for

[22:14] rides on all bus, rail, and

[22:16] ferry in the 9-county region.

[22:18] You can see on the map here all

[22:20] of the services included,

[22:21] essentially anything that takes

[22:24] clipper. Phase 1 of the baypass

[22:25] pilot launched in summer 2022

[22:27] and ran through fall of 2025 as

[22:30] a regionally-funded pilot

[22:31] program which was focused on

[22:32] university students and

[22:34] affordable housing residents.

[22:35] We're now in phase ii of the

[22:36] pilot, which launched in JANUARY

[22:40] of 2024 with ucsf as the very

[22:41] first bay area employer to join

[22:45] clipper baypass and our original

[22:46] launch partner for this phase

[22:48] the program. Phase ii is

[22:50] approved through 2030 and is

[22:52] funded by sales of baypass to

[22:54] partner organizations including

[22:56] employers such as ucsf,

[22:57] universities, property managers

[22:58] and other organizations. Next

[23:01] slide, please. Today we have

[23:03] 30,s across 6 counties

[23:05] participating in baypass

[23:07] including a number of housing

[23:09] and property managers providing

[23:11] both affordable and market rate

[23:12] properties, colleges,

[23:14] universities and other youth

[23:15] programs including san francisco

[23:17] state university, san jose state

[23:18] university, which just launched

[23:20] at the beginning of this

[23:23] academic year, uc berkeley and

[23:25] ucsf. It also includes

[23:26] employers across a variety of

[23:27] sectors including healthcare,

[23:29] social services, government,

[23:30] professional services and

[23:31] technology. We've included a

[23:33] few notes on the slides

[23:34] regarding some of the positive

[23:35] findings from the evaluation

[23:37] reports that really show the

[23:40] amazing impact that baypass can

[23:42] have. Next slide, please. This

[23:46] chart shows the growth in the

[23:47] baypass program just within that

[23:48] phase ii pilot that we're

[23:49] currently in, which launched in

[23:51] JANUARY of 2024. Over the last

[23:53] two and a half years or, so the

[23:54] program has grown from about

[23:56] 43,000 participates across fewer

[23:57] than 10 organizations, you'll

[24:00] see on the left, nearly doubling

[24:02] in 2025 and currently again

[24:04] we're at 30 participating

[24:07] organizations with more than

[24:08] 130,000 people receiving baypass

[24:10] from their school, employer, or

[24:16] other organization. This

[24:19] 131,000 participants includes

[24:20] ucsf's current participates.

[24:22] The partnership agreement will

[24:23] add more than 25,000

[24:26] participates to the program.

[24:28] Soda city live like to turn to

[24:29] speak specifically about the

[24:29] recommended partnership

[24:31] agreement before you. Next

[24:34] slide. As I mentioned earlier,

[24:36] ucsf was our very first phase ii

[24:38] partner originally offering

[24:39] baypass to just under 6,000

[24:41] employees and quickly growing

[24:41] their involvement to include

[24:43] more than 8,000 students as well

[24:45] as employees. They've been

[24:47] outspoken supporter of baypass

[24:50] since the beginning including

[24:52] kindly participating in some of

[24:53] our marketing efforts for the

[24:54] program. You can see here in

[24:58] the quotes included from ucsf

[25:05] senior vice-chancellor aaron

[25:10] ascore as well as the ucsf

[25:13] employees. Next slide, please.

[25:14] Under the remind partnership

[25:16] agreement before you today, ucsf

[25:19] plans to expand bipass to all

[25:21] registered fee-paying students

[25:24] and all benefits-eligible

[25:25] employees, covering a total of

[25:27] 36,000 participates up from the

[25:31] current 8300 or so. Ucsf's

[25:32] existing agreement runs through

[25:33] the end this calendar year.

[25:35] This new partnership agreement

[25:36] with the expanded participation

[25:39] pool would begin JANUARY 1st,

[25:41] 2027 and run through

[25:43] JUNE 30th, 2030. Under the

[25:45] new partnership agreement, ucsf

[25:48] will pay the full clipper fare

[25:49] for each transit taken bit

[25:50] eligible participate as well as

[25:53] the annual service fee. As a

[25:59] reminder, in 2024 the committee

[26:01] approved a delegated contract

[26:03] authority up to a $5 million

[26:03] value for the partnership

[26:04] agreements, which is why you

[26:06] don't see us all the time but

[26:08] the exact value of this

[26:10] agreement will depend on actual

[26:11] usage but we do anticipate that

[26:13] it will exceed $5 million over

[26:14] the life of the contract. We're

[26:16] very excited to continue our

[26:18] partnership with ucsf and for

[26:21] their show of support by

[26:23] expanding baypass for committing

[26:27] to the program for the future

[26:27] years.

[26:29] Thank you.

[26:29] >> chair, candace andersen: do

[26:30] we have any public comment

[26:31] >>clerk, brittny j. Sutherland:

[26:34] I do have one individual in the

[26:35] boardroom. Aleta dupree, you'll

[26:37] have 2 minutes

[26:39] >>speaker: thanks again, chair

[26:45] candace and members. I'm aleta

[26:48] dupree with team vaults. I've

[26:51] probably been talking about bay

[26:52] baypass more than anybody ever

[26:53] since it was just a dream. And

[26:55] this is big. I know something

[26:58] about this neighborhood. Try

[27:00] finding a place to park the

[27:02] arrest over there. And the

[27:03] n-judah line runs pretty close

[27:05] to it not to be confused with

[27:07] the n service of the new york

[27:08] city subway which I have used

[27:13] many, many times. 36,000

[27:15] people. This is showing to be

[27:17] financially sustainability, and

[27:22] this does affect me because

[27:28] having more people on the system

[27:31] offers to me benefits of both

[27:37] fare revenue and presence. I

[27:37] would rather have more people on

[27:41] the train than less. This is

[27:43] about paying into the system.

[27:45] It's often said in new york that

[27:48] to use new york city transit

[27:52] about 15% of the cost of an

[27:55] automobile. I'm not sure that

[27:56] there are many people who say

[27:58] that. I would say that the same

[28:00] here is somewhat true, even for

[28:01] some who MAY have to commute

[28:03] long distances. If they can

[28:05] leave their car away from

[28:06] san francisco and take public

[28:07] transportation to get here, I'm

[28:10] sure many of them will use bart,

[28:11] which bart has unique

[28:14] distinction of being the

[28:17] people's system. 2030. This

[28:18] shows commitment for what we're

[28:19] doing. I hope that more will

[28:22] join on this because this is

[28:23] showing the template of what

[28:28] possibly a publically available

[28:30] fare product would be, that I

[28:31] MAY be able to use some day. So

[28:34] this is evolving. I hope that

[28:36] more of this -- I hope we'll see

[28:38] more of this. Thank you.

[28:40] Than k you. Do we have an

[28:41] additional speaker? Looks like

[28:44] we do. Welcome. We're

[28:47] delighted you're here.

[28:49] >>speaker: hi. Good afternoon,

[28:51] MADAM Chair and committee

[28:54] members. I am erin gore, the

[28:55] senior vice-chancellor of

[28:57] finance and administration at

[28:58] ucsf. I could not be more proud

[29:01] to be here today to express

[29:02] ucsf's strong support for the

[29:04] agreement to expand the baypass

[29:06] for the entire ucsf community

[29:08] and to celebrate this important

[29:09] milestone in our deep

[29:11] partnership with mtc. Over the

[29:15] past three years, ucsf and mtc

[29:16] have worked together on the

[29:18] smaller baypass pilot mentioned,

[29:19] and our experience has

[29:21] demonstrated not only the great

[29:22] vaw of the program, but also

[29:25] what is possible when our

[29:26] organizations work together with

[29:28] a shared goal. Over the past

[29:30] several months, our teams have

[29:31] deepened the partnership and

[29:34] worked closely to develop a path

[29:37] to expand baypass far beyond the

[29:39] original pilot. Expanding

[29:41] baypass to all of ucsf's

[29:43] benefits and eligible employees

[29:44] represents a significant

[29:47] commitment by ucsf and an

[29:48] exciting community for both of

[29:50] our organizations. Our teams

[29:52] have worked extremely well

[29:54] together to set us up for this

[29:58] point, and we deeply appreciate

[29:59] mtc's partnership, flexibility,

[30:00] and shared commitment to making

[30:04] this program successful. When

[30:06] ucsf first launched the pilot,

[30:07] the number one question in my

[30:09] inbox was "what's next?"

[30:11] today we are so proud to show

[30:13] what's next. This agreement

[30:14] represents a cig significant

[30:17] step forward and creates an

[30:19] opportunity for a strong

[30:21] multi-year partnership between

[30:23] ucsf and mtc. We see this

[30:25] agreement as an opportunity to

[30:27] demonstrate what's possible far

[30:29] beyond ucsf. As one of the bay

[30:32] area's largest employers, ucsf

[30:34] can be a flagship employer

[30:35] partner for the clipper baypass

[30:37] program and help provide a model

[30:39] for other large employers across

[30:42] the region. In this time of

[30:44] rising costs, the baypass is a

[30:45] huge benefit for employees and a

[30:48] win/win for ucsf's continued

[30:50] support of bay area transit. I

[30:52] want to thank mtc and both of

[30:56] the teams for getting us this

[30:58] important milestone. We are so

[30:59] excited for the work ahead.

[31:01] Thank you.

[31:02] Than k you so much, and we are

[31:03] so excited as well. Okay. Is

[31:05] there any other public comment

[31:07] in chambers? And you already

[31:09] told me online we don't have

[31:10] anyone. I do have diane, has

[31:12] her hand up, and then we'll go

[31:15] to marilyn next.

[31:16] >>diane shaw: thank you. And,

[31:18] yeah, when I read the agenda and

[31:20] saw this item, I got very

[31:21] excited. So thank you, erin,

[31:22] very much for your partnership.

[31:25] I think this is wonderful. I

[31:26] think it's a great next step,

[31:29] and I think it's going to show

[31:30] the opportunities of what we can

[31:33] do in the bay area. So it's one

[31:34] of the most exciting things I

[31:35] think that's happened in a

[31:36] while. So thank you. And with

[31:38] that, I totally support this.

[31:40] But I do have two other

[31:41] questions, not necessarily

[31:43] related to this. I, but, one, I

[31:46] wondered if mtc could share the

[31:47] data that you have on how much

[31:51] each agency has been paid under

[31:55] the baypass program, if that

[31:56] data can be shared with

[31:58] agencies. Can that be done? Do

[32:00] we have that data?

[32:01] >>speaker: yeah, we'd be happy

[32:04] to follow up with that

[32:04] information

[32:05] >>diane shaw: okay. My second

[32:06] question is more -- it's a

[32:08] question, but more of a comment,

[32:09] which is, this is the type of

[32:10] thing that I think we need to do

[32:13] a lot more of, so I look forward

[32:14] to seeing the other

[32:14] opportunities that with out

[32:16] there and the other employers

[32:20] that you're speaking to. And

[32:21] also speaking employers, I

[32:22] really think, you know, as we

[32:24] all know, a lot of people can't

[32:25] afford to live in the bay area,

[32:27] especially our own transit

[32:29] agency workers, and they're

[32:31] commuting in from long

[32:33] distances. When they get there,

[32:36] they have to drive a bus or a

[32:37] train. And I would love to --

[32:38] and a lot that travel they're

[32:40] doing on their own, I would love

[32:42] to figure out how we make this

[32:45] type of a passport for our own

[32:47] employees. How we can have

[32:50] people in are in uniform be able

[32:52] to ride transit free, and maybe

[32:54] that's something to work through

[32:56] through the general managers,

[32:57] but I really think that it would

[32:59] really help the employees not

[33:02] have to pay every time. They --

[33:03] although, you know, ac transit

[33:05] bus drivers, when they have to

[33:06] go down to freedom tonight in do

[33:09] a run, this very to pay their

[33:10] own bart fare. So it would be

[33:12] really good if we could figure

[33:14] out how to support our own

[33:17] transit riders with this baypass

[33:19] thank you.

[33:21] Than k you, and marilyn.

[33:22] >>v. Chair, marilyn ezzy

[33:22] ashcraft: thank you, MADAM

[33:24] Chair. I wanted to say thanks

[33:26] to ucsf. As a preeminent

[33:27] healthcare and academic

[33:28] institution, not just in the bay

[33:31] area, but in the world, you are

[33:33] practicing what you reach

[33:35] because when we get people out

[33:42] of their single automobiles,

[33:43] fossil-fuel-powered automobiles

[33:46] we are creating a healthier

[33:47] environment for everyone. So

[33:48] thank you for being such an

[33:49] important leader in this space

[33:51] and I hope that many others will

[33:53] follow your lead, and with that,

[33:56] I'm happy to move approval of

[33:57] this item

[34:00] jess, did you have a comment?

[34:02] >>speaker: a really brief

[34:04] comment. This is one of those

[34:05] where I wish I were a voting

[34:08] member so I could vote an

[34:10] enthusiastic "yes" on this. I

[34:17] do want to echo director --

[34:19] member, committee member shaw --

[34:21] just around the data, I think

[34:23] just being as transparent as

[34:25] possible around the costs,

[34:26] especially with the new

[34:29] agreement and this three-year

[34:30] extension, I think that we

[34:32] really want to show institutions

[34:34] that participating in the

[34:35] baypass program is essential.

[34:37] It's common sense, it's like

[34:39] obvious, this is a no-brainer

[34:41] decision if you want to attract

[34:43] more great employees and

[34:47] students. I think if mtc can be

[34:48] really transparent about how

[34:50] cost-effective it is, I think

[34:54] that's great. And aleta, I know

[34:56] I've toll you this, but I went

[34:58] to college in new york city and

[34:59] how I got around is through the

[35:02] new york city subway system as

[35:05] well as nyu. They had these

[35:06] cute trolley buses that students

[35:09] could take but it didn't take me

[35:11] to where I wanted to go. It

[35:12] would have made a world of

[35:13] difference if I would have had

[35:23] that type of by apass. I

[35:24] certainly didn't have a car. I

[35:26] used my skateboard one semester,

[35:29] which was a mistake. But these

[35:31] are the kind of partnerships

[35:44] that keep us moving. Thank you.

[35:46] >>pat burt: I appreciate

[35:48] programs like this. I think it

[35:50] benefits the individuals a great

[35:53] deal, and also a 30% increase in

[36:00] transit use by users. And

[36:02] essentially a student retention,

[36:04] that students were less likely

[36:09] to leave their university. And

[36:20] as we look at rolling this out

[36:22] more broadly, I want to really

[36:24] emphasize some opportunities

[36:25] that we have to frame the

[36:27] benefits of this more broadly.

[36:28] And I can give as a very strong

[36:31] example what we in our city have

[36:33] done. You MAY know that in palo

[36:36] alto we provide day passes

[36:38] for -- we provide baypasss for

[36:39] every employee in the city.

[36:40] That was an extension of what we

[36:43] had been building in our

[36:46] caltrans -- our caltrain go pass

[36:47] program. Over the last 12

[36:49] years, our city has had a whole

[36:53] bunch of initiatives that are

[36:56] now embodied in what is the

[36:57] caltrain city partnership

[36:59] program. And I really encourage

[37:00] everybody to read what that is.

[37:05] It's a toolkit for cities to be

[37:09] able to drive adoption of -- in

[37:11] that case, go passes, but it

[37:13] applies the same way here --

[37:16] through development agreements,

[37:19] tdm programs, their own city

[37:21] initiatives, TMAs, a whole

[37:23] toolkit. Caltrain, as we

[37:25] developed it, wanted to say, oh,

[37:26] yeah, cities should do this

[37:28] because it benefits caltrain and

[37:29] we really need this help. And I

[37:31] was going, but that's not what

[37:33] drives the city's action. It's

[37:36] how does it benefit the cities?

[37:37] And so we've reframed this, and

[37:40] it is around the thans our city

[37:43] did, we didn't do it to help

[37:44] caltrain. We're glad that's

[37:46] helping caltrain. We did it

[37:49] because we had severe traffic

[37:50] congestion. We had severe

[37:51] parking problems. We have

[37:55] environmental initiatives on

[37:56] both atmospheric pollution and

[38:00] greenhouse gas reductions, and

[38:02] then we've more recently seen

[38:05] that it has a very valuable

[38:07] benefit on our doubt economic

[38:09] development, as we all are

[38:11] recovering from covid, and in

[38:12] particular, employee recruitment

[38:14] and retention. And we have data

[38:18] that shows that just like in

[38:21] your report particularly,

[38:24] employers of service workers

[38:26] were seeing a big bump in

[38:28] recruitment and retention when

[38:29] they had such a pass. And so I

[38:32] really encourage to us look at

[38:35] broadening how we frame the

[38:37] program, because who's the

[38:38] audience as we're doing this?

[38:41] The audience is these different

[38:43] entities of cities or

[38:45] universities or otherwise who

[38:47] would continue to scale this

[38:49] program. But framing it in a

[38:51] way that really explains why

[38:59] it's greatly beneficial to them.

[39:01] Than k you so much. Felicia

[39:04] >>speaker: thank you I want tome

[39:06] also express appreciation to mtc

[39:08] and ucsf. I think all of us 60

[39:10] up here and many of us in the

[39:11] you

[39:13] audience have been so

[39:15] focused on how we make sure

[39:17] transit sustainable and we keep

[39:18] this kind of precious public

[39:19] service in place

[39:20] >>chair, alicia john-baptiste:

[39:21] and we have obviously some

[39:22] elements that will be on the

[39:25] ballot in NOVEMBER which

[39:26] hopefully will be successful.

[39:27] But when we think about what

[39:28] will be the sustainable

[39:31] investment that actually allows

[39:32] transit to thrive in the future,

[39:33] it's programs like these. So

[39:34] really appreciate the kind of

[39:36] collective stewardship that we

[39:37] are all engaged in and both

[39:39] making sure that our public

[39:41] programs can thrive but also

[39:42] that we provide what we need to

[39:43] our residents, our employees,

[39:45] our students, et cetera. So

[39:46] really appreciate your

[39:49] leadership on this. Thank you.

[39:50] >> chair, candace andersen: any

[39:51] other commissioners? Seeing

[39:53] none, I know I had a first by

[39:55] marilyn. Do I have a second?

[39:57] Okay, alicia's the second.

[39:59] Could we please have a roll call

[40:00] vote

[40:00] [

[40:01] >>clerk, brittny j. Sutherland:

[40:03] absolutely with a motion by

[40:05] commissioner ezzi ashcraft and a

[40:09] second by commissioner

[40:11] john-baptiste...

[40:24] [Roll call vote]

[40:24] >>clerk, brittny j. Sutherland:

[40:28] motion passes unanimously by all

[40:33] members present

[40:35] than k you so much. We

[40:39] appreciate you, adina, you

[40:41] letting us switch the agenda

[40:42] around. It's been a long

[40:43] morning anyways. She's the

[40:46] chair of our regional network

[40:47] management customer advisory

[40:49] group and she will provide us

[40:50] with an important report

[40:53] >>speaker: thank you very much.

[40:58] It's great to follow the huge

[41:02] highlight of the work of the

[41:08] regional network management body

[41:11] body. And with the success of

[41:14] this, I think that is good

[41:18] context for what we talked

[41:20] about, where we got an update on

[41:23] the delivery of the transit

[41:29] transformation action plan, and

[41:43] the work plan. So in getting

[41:45] feedback meme clarifying

[41:46] questions about the

[41:47] transformation action plan

[41:49] update. There were several

[41:51] people interested in the transit

[41:53] equity principles. Staff

[41:54] replied that they are applying

[41:56] the blue ribbon transit recovery

[41:59] task force equity principles

[42:00] into the implementation of the

[42:07] action plan already and the

[42:09] members who raised up this issue

[42:10] were also interested in whether

[42:16] there would be some more

[42:20] regional consistency regarding

[42:22] customer safety and immigration

[42:24] enforcement. So the staff will

[42:26] seek feedback on advancing the

[42:27] equity principles action item.

[42:29] There was also interest in the

[42:31] topic of accessible

[42:32] transportation including

[42:37] mobility management and one-seat

[42:38] ride paratransit service. There

[42:41] was also interest in the next

[42:47] steps in network planning in

[42:49] attempt to do future mascots

[42:50] like subregional plans to

[42:56] support coordination --

[42:57] coordinated service as well as

[42:59] future fare coordination and

[43:00] incident grace efforts including

[43:02] a baypass-like option for

[43:04] individuals following the

[43:05] tremendous success of the

[43:08] program for organizations.

[43:10] There was interest in -- it was

[43:11] actually mentioned in the next

[43:13] item but pertained to this one

[43:16] in that fare and payment topic,

[43:17] interested in improving the fare

[43:23] and payment experience for low

[43:23] income people including people

[43:26] that are unbanked and

[43:27] underbanked and also interest in

[43:33] new technologies and interest in

[43:39] having stakeholder feedback

[43:41] what's gonna be the feedback of

[43:43] gathering input into what should

[43:44] be those next steps in the

[43:45] transportation action plan,

[43:48] update that this body will get a

[43:49] preview of thinking, starting to

[43:51] think about in its next item on

[43:55] this agenda. Then we discussed

[43:58] and approved the work plan, part

[44:01] of this conversation including

[44:03] wanting to enhance the

[44:03] communication between our body

[44:05] and this body and the regional

[44:08] network management council, how

[44:11] those overall discussions and

[44:13] alignments happen. There was

[44:15] also interest in community

[44:17] feedback, including making sure

[44:20] that the work of this body is

[44:21] understandable by people and,

[44:24] you know, not full of wonky

[44:25] terminology that normal people

[44:27] do not understand and also on

[44:29] the wonky side interest in

[44:31] seeing and reviewing and

[44:32] commenting on the performance

[44:34] metrics for how the results of

[44:38] these initiatives will be

[44:40] measured and reviewed for

[44:42] improvement. And those were

[44:43] some of the highlights of the

[44:45] discussion. And speaking of

[44:47] that alignment of the different

[44:48] bodies, I'm glad to be reporting

[44:50] this to you before you have the

[44:51] next item where you're talking

[44:54] about the work plan and looking

[44:57] forward to the tap update.

[44:57] Thanks.

[44:59] Than k you so much. This is an

[45:00] informational item. So we are

[45:02] now going to move on to agenda

[45:06] item 4a. This is our transit

[45:10] transformation action plane --

[45:11] >>speaker: excuse me, we should

[45:14] see if there's public comment

[45:15] >> chair, candace andersen: I'm

[45:17] sorry. It wasn't in my notes.

[45:18] Do we have public comment

[45:20] >>clerk, brittny j. Sutherland:

[45:22] no. We have no one wishing to

[45:24] provide public comment

[45:26] okay. Thank you. Always good

[45:28] to check. We are going to, as

[45:32] was mentioned, agenda item 4a,

[45:35] our transit transformation

[45:37] action plan implementation

[45:39] progress update. I'll have

[45:41] melanie choi introduce this and

[45:43] then allison will take over.

[45:45] Please go ahead, melanie

[45:47] >>speaker: good afternoon,

[45:48] commissioners. This month marks

[45:50] five years since the predecessor

[45:53] to this r and m committee body,

[45:56] the operations committee,

[45:56] endorsed the action plan. Just

[45:58] to recap, action plan was

[46:00] developed through the blue

[46:02] ribbon transit recovery task

[46:03] force which brought together a

[46:05] broad and diverse set of

[46:06] stakeholders around a shared

[46:07] vision regarding the future

[46:09] vision of transit. At the time,

[46:12] as we all are aware of, the

[46:13] region was emerge forecast one

[46:15] of the most challenging times in

[46:16] transit history and there's a

[46:18] lot of uncertainty with travel

[46:20] patterns and how we would evolve

[46:21] in the years ahead. So as I

[46:23] look back, one of the most

[46:24] important outcomes was just not

[46:25] the actions themselves, but

[46:27] really the way that we are

[46:30] approaching the work and that

[46:31] what we're really doing is

[46:33] there's a shared commitment to

[46:35] collaborate across agencies.

[46:36] We're also leveraging one

[46:37] another's strengths in this work

[46:39] as well as finding common ground

[46:41] to improve the customer

[46:43] experience for transit riders.

[46:45] So that is the lens. It's

[46:47] focused on -- we've also focused

[46:49] on the lens, which is

[46:51] highlighted from commissioner

[46:52] burt's be comments in terms of

[46:54] really thinking how does it

[46:55] benefit the rider. And that's

[46:56] really what's anchoring a lot of

[46:57] this work, with that lens,

[47:01] thinking about what we're doing

[47:06] and benefiting the end rider or

[47:07] the customer. One thing I would

[47:09] also highlight is the previous

[47:10] action on the baypass program is

[47:12] one of the examples of this kind

[47:13] of work and how we're working

[47:15] together. Mtc staff from across

[47:16] departments, and that includes

[47:18] in addition to amy, who

[47:19] presented the item, bill bacon

[47:23] on our team, as well as jeannie

[47:24] kwan from the clipper team, as

[47:27] well as our co-pm partners on

[47:28] this which is bart staff, mike

[47:30] yzerman and ryan reeves. It's

[47:32] so really across agencies,

[47:34] across within mtc as well, and I

[47:35] would also like to add that it's

[47:38] also in addition to our customer

[47:41] advisory group as well providing

[47:42] input, being out there, being

[47:45] our voices and our ambassadors

[47:47] to the program. And so that

[47:48] collaborative spirit really has

[47:50] laid the ground work for much of

[47:51] the progress that are you going

[47:52] to hear about today. So with

[47:54] that, I'm going to turn it over

[47:55] to allison to walk us through

[47:57] the progress update and what has

[48:02] been accomplished.

[48:05] >>speaker: good afternoon.

[48:06] Allison quash with the regional

[48:08] network management section.

[48:14] Next slide, please.

[48:14] >>speaker: this slide covers

[48:17] some of the history of the

[48:19] transportation are r and m and

[48:21] with melanie's introduction, I

[48:23] think I'm going to skip over

[48:24] this in the interest of time.

[48:26] Next slide. Very brief overview

[48:29] here, again, the 2021 transit

[48:31] performmation action plan

[48:33] consisted of 27 near-term

[48:36] actions across the six program

[48:37] areas that we had identified as

[48:41] the initial steps needed to be

[48:43] taken towards transit

[48:44] transformation. And looking

[48:46] back, the vast majority the

[48:48] actions have either been

[48:50] completed or are substantially

[48:54] advanced and currently under, as

[48:55] we'll talk about further in this

[48:57] presentation. Many of these

[49:00] actions have evolved into

[49:01] ongoing programs, pilots, and

[49:03] implementation efforts that

[49:06] continue today, guided by all of

[49:08] the r and m bodies including

[49:12] this one. Next slide, please.

[49:15] Before I jump into

[49:16] implementation progress updates,

[49:18] I want to give a little bit of

[49:20] overview of a funding that has

[49:21] been brought to date to support

[49:23] these activities. A significant

[49:26] amount of the work has been made

[49:27] possible because $85 million in

[49:29] funding was identified early on

[49:30] with support from transit

[49:33] agencies, county transportation,

[49:36] agencies and other partners, and

[49:37] has been supplemented with

[49:40] additional funding that mtc has

[49:43] been able to identify over time.

[49:47] And in total, we've applied

[49:49] nearly $200 million in one-time

[49:52] funding to advance these

[49:55] initiatives. Next slide,

[50:00] please. This slide summarize as

[50:02] majority of the funding that's

[50:02] supporting projects and programs

[50:07] that directly benefit riders.

[50:09] About $50 million goes directly

[50:11] back to transit agencies to

[50:12] support operations, fare

[50:14] programs and other pilots, and

[50:16] about $100 million is being

[50:17] invested in capital projects

[50:18] throughout the region such as

[50:24] for our transit priority and map

[50:26] and way-finding projects. I'm

[50:27] going to dive into more of the

[50:30] highlights for each program area

[50:31] and you're going to find

[50:32] additional details in the table

[50:34] in your packet, and that has a

[50:36] lot more on the current status

[50:38] of each action, progress update

[50:40] and updated timeframes for

[50:46] completion as well. Next slide,

[50:50] please. And then this slide

[50:53] summarizes for all of those 27

[50:56] as, what actions have been

[50:59] completed, which is 19 here. We

[51:01] have five additional actions

[51:03] that are substantively underway

[51:05] and three that are currently on

[51:08] hold. If we look at this

[51:11] program action at highest level,

[51:12] we've -- what we've done is

[51:13] we've shifted from looking at

[51:16] identifying funding, doing

[51:18] planning studies and developing

[51:21] policies into implementation

[51:24] operations and evaluation of our

[51:28] pilots. Next slide, please.

[51:31] The next few slides look similar

[51:34] to this in a timeline format.

[51:35] The activities that are shown in

[51:38] the blue boxes are those key

[51:39] milestones that are directly

[51:42] related to fulfilling the action

[51:44] identified in the transformation

[51:46] action plan. The boxes in

[51:47] yellow highlight activities that

[51:49] really closely related to that

[51:51] program of work and that, you

[51:53] know, often go to updates to

[51:54] this body and the other r and m

[51:56] bodies but that weren't

[51:57] explicitly identified in the

[52:02] action plan. So under this

[52:04] initiative category of fares and

[52:05] payments, the action plan called

[52:07] for acting on the fare

[52:09] coordination exhibit grace

[52:11] study, and over the past few

[52:13] years, we've accomplished this

[52:15] through, as you just heard, act

[52:17] on the -- and implementing the

[52:21] clipper baypass pilot program.

[52:23] We also launched free and

[52:25] discounted interagency transfers

[52:29] in late 2025, and then while not

[52:30] formally called for in the

[52:32] action plan, we have also

[52:34] extended and expanded the

[52:36] clippers start pilot and

[52:37] transitioned it to a permanent

[52:40] program. And while we consider

[52:43] the action plan action under

[52:44] this category to be complete,

[52:46] looking forward our focus is

[52:48] going to be on evaluating these

[52:51] programs and pilots and

[52:53] continuing discussions to

[52:56] consider what the future of fair

[53:02] policy looks like. For customer

[53:04] information, these activities

[53:06] are intended to make transit

[53:07] easier to navigate and more

[53:13] convenient for riders. This

[53:16] consists of developing and

[53:18] mapping way-finding standards,

[53:20] rolling out a couple of

[53:23] prototypes, a couple of pilot

[53:25] locations. Developing a digital

[53:26] mapping tool to help develop

[53:27] this work and this is all kind

[53:29] of well underway and we're

[53:30] expecting to complete this in

[53:32] the next couple years with

[53:36] roll-out of new maps and signs

[53:36] at pilot locations throughout

[53:39] the region.

[53:42] We are continuing to engage with

[53:43] riders, transit agencies and

[53:45] other stakeholders on this work,

[53:47] especially as we start to

[53:49] install new maps and signs

[53:52] around the region. Next slide,

[53:55] please. Under trains priority,

[53:57] this is something that mtc has

[54:00] had a long history of investing

[54:02] in throughout the region,

[54:06] through expifg initiatives.

[54:07] And -- through existing

[54:08] initiatives, and what the action

[54:10] plan called for, many of these

[54:12] actions have been complete, and

[54:15] what we've done is identified

[54:17] and awarded funding to near-term

[54:20] projects throughout the region.

[54:22] The bay area transit priority

[54:23] policy for roadways was adopted

[54:26] this past JANUARY. And every

[54:28] out past few years, we've also

[54:29] coordinated with and supported

[54:34] state efforts in this space.

[54:36] Looking forward the transit

[54:38] priority roadway assessment and

[54:40] development of a regional

[54:41] transit priority network is

[54:42] going to set the stage for the

[54:43] next steps in policy

[54:46] implementation and inform future

[54:48] funding priorities for transit

[54:53] priority. Next slide, please.

[54:56] In the accessibility space, our

[55:00] work portfolio is linked to

[55:00] mtc's coordinated plan, which

[55:03] was last updated in 2024. What

[55:06] we've done here is identified

[55:09] the next steps for improving

[55:11] transit services, particularly

[55:14] for ada paratransit riders, and

[55:18] this includes work in the fares

[55:19] and payment space with programs

[55:22] like clipper access, integrating

[55:25] payment for ada paratransit with

[55:26] clipper, standardizing

[55:28] eligibility practices, and as of

[55:33] this year, piloting new one-seat

[55:37] paratransit ride services in

[55:38] subregions across the region.

[55:39] Looking ahead, we're going to be

[55:42] shifting to focus on further

[55:44] implementation of these

[55:45] improvements and continue

[55:46] engagement with riders and

[55:50] transit agencies to prioritize

[55:51] additional improvements that are

[55:54] identified in the coordinated

[55:57] plan. And next slide, please.

[55:59] This is the last timeline slide.

[56:02] This covers topics such as

[56:04] transit network planning,

[56:06] governance and funding, and the

[56:08] activities summarized on this

[56:10] slide include much of the

[56:13] foundational work that led to

[56:15] establishing the r and m,

[56:18] including identifying a

[56:19] framework, standing up these

[56:22] governance bodies, and earlier

[56:24] this year, completing an initial

[56:26] review that looked at how we're

[56:28] all working together and that

[56:30] identified ways that we could

[56:31] tonight improve on that and

[56:36] deliver results for riders. We

[56:40] also funded subregional planning

[56:42] efforts and advance regional

[56:43] transit planning efforts as well

[56:47] as funding discussions. For

[56:49] transit and transit

[56:52] transformation. Next slide,

[56:57] please. So looking forward,

[57:00] while many of the action plan

[57:02] actions are complete, that

[57:03] doesn't mean our work here is

[57:05] done. What they've really done

[57:07] is to set the foundation for the

[57:07] next steps of our work as we

[57:11] continue to move forward to

[57:14] advance rider-focused

[57:16] improvements. Beyond these

[57:17] near-term next steps, next year

[57:20] we plan to start discussion on a

[57:21] more comprehensive update to the

[57:23] action plan that will identify,

[57:27] you know, what our next phase of

[57:29] work and priorities will be

[57:30] across these different areas.

[57:32] This is going to provide us with

[57:34] an opportunity to revisit and

[57:38] reset on our priorities,

[57:39] incorporate representations from

[57:40] the framework review work from

[57:42] earlier this year and to discuss

[57:44] emerging issues that MAY not

[57:46] have been contemplated back in

[57:48] 2021 when the action plan was

[57:51] initially adopted. And with

[57:52] that, I'd like to open up for

[57:54] any questions and discussion.

[57:55] Thank you.

[57:56] >> chair, candace andersen: I'm

[57:59] going to start first with any

[58:01] commission members who have any

[58:04] questions or comments? I am not

[58:07] seeing -- diane does and also

[58:09] alicia. Diane, why don't you go

[58:10] ahead first, and then we'll have

[58:10] alicia go after.

[58:12] >>diane shaw: thank you. Thank

[58:14] you for the presentation. It's

[58:16] really good to see.

[58:17] I have two really simple

[58:19] questions. One, I wondered if

[58:22] we have that new law that had to

[58:27] do with bus stops all through

[58:27] california. I didn't know if

[58:30] that was going to affect the way

[58:31] finding project. And secondly,

[58:33] I just wondered -- you know,

[58:35] there's been a lot of work done.

[58:38] I think you mentioned it was 19

[58:39] items that have been completed

[58:41] and maybe not the full

[58:41] initiative has been completed

[58:43] but what are the plans to kind

[58:49] of let people know about that?

[58:51] Are there opportunities that you

[58:52] will be presenting to some of

[58:53] the groups about some of the

[58:55] progress that we MAY have made

[58:59] in some of these regional

[59:14] efforts?

[59:16] >>speaker: we'll look into the

[59:19] mapping and wayfinding and

[59:21] communicating the actions

[59:22] themselves, we are hitting

[59:24] milestones and working with our

[59:27] communication department to

[59:29] really -- our public affairs

[59:30] really, to get the word out

[59:32] there to the degree that it's

[59:33] timely. The other thing that we

[59:36] are leveraging is our customer

[59:37] advisory group members. And as

[59:39] you also noted recently, the

[59:41] members, which has been a really

[59:42] great experience, they've been

[59:44] coming to our meetings and take

[59:47] things back globally to the

[59:48] community groups, and that was

[59:49] the exact intent. So for us,

[59:53] it's word of mouth. Spreaded

[59:54] contagiousness of the

[59:54] communication amongst all of us,

[59:56] and that's what we lean on in

[59:59] addition to our own internal

[1:00:01] agency efforts. As well as all

[1:00:02] of the partner agencies and

[1:00:04] their communication departments.

[1:00:09] And so it's this network.

[1:00:11] Dian e, does that satisfy your

[1:00:13] question? Okay. Alicia

[1:00:14] followed by gina

[1:00:15] >>chair, alicia john-baptiste:

[1:00:16] thank you. Thank you for this

[1:00:17] presentation and for all of the

[1:00:21] work. Looking at the big

[1:00:23] picture, what I see is that

[1:00:25] there's been a lot of

[1:00:27] progress -- so, the basic

[1:00:29] premise, I think, was if we

[1:00:32] pursue these individual kind of

[1:00:34] big rocks, we are going to drive

[1:00:38] transit ridership and all of the

[1:00:41] attended benefits that come with

[1:00:42] increased mode shift to transit,

[1:00:46] so that includes fare

[1:00:47] integration, integrated and

[1:00:49] uniform wayfinding, making

[1:00:52] paratransit work for people,

[1:00:54] interesting a regional network

[1:00:57] that actually speaks to itself

[1:00:58] and makes sense to riders,

[1:01:06] right, that is sort of operator

[1:01:07] agnostic, right. And what I see

[1:01:12] from what we've done that we've

[1:01:16] made progress on a relatively

[1:01:18] shallow basis across each of

[1:01:20] those, and so it makes it very

[1:01:22] hard to, a, feel like we have

[1:01:24] accomplished what we set out to

[1:01:25] accomplish, which is not -- and

[1:01:27] I'm not criticizing, it's not

[1:01:29] from lack of effort but these

[1:01:32] are big things to try to shift.

[1:01:33] And then, b, to be able to

[1:01:34] measure our progress in a way

[1:01:36] that's meaningful. And so as

[1:01:39] we're kind of going into round

[1:01:42] 2, I guess my worry is that we

[1:01:47] will continue to define actions

[1:01:50] that are achievable, but

[1:01:53] therefore somewhat shallow. And

[1:01:55] I'd encourage yous to really

[1:01:56] think about what would it take

[1:01:59] to take the concept of that

[1:02:01] we're working with, whether it's

[1:02:02] fare integration or wayfinding

[1:02:04] or any of the others, and ground

[1:02:07] it more deeply into the

[1:02:09] practical application, which is

[1:02:11] harder, but it might suggest

[1:02:13] having a more focused approach,

[1:02:16] and it might also suggest having

[1:02:18] a parallel conversation about

[1:02:20] what resourcing can we really

[1:02:22] allocate to these efforts? The

[1:02:24] fare integration, obviously, has

[1:02:26] been challenging because

[1:02:32] operators are reluctant to risk

[1:02:35] their revenue basis, which makes

[1:02:38] total sense, and if that's

[1:02:42] reality of the challenge, then

[1:02:43] maybe part our strategy has to

[1:02:46] be to understand how we resource

[1:02:48] what we are trying to

[1:02:48] accomplish. So maybe that's

[1:02:50] actually even an additional

[1:02:52] piece to our updated plan as we

[1:02:56] move forward. Because I -- I

[1:02:58] want us to both recognize the

[1:03:03] progress that we're make and

[1:03:06] also not get into a practice of

[1:03:09] feeling like because we're

[1:03:12] active, we're necessarily

[1:03:14] accomplishing a goal per se.

[1:03:19] thank you.

[1:03:20] >> chair, candace andersen: did

[1:03:22] you want to comment on that

[1:03:24] melanie? You don't have to.

[1:03:25] You looked like you wanted to

[1:03:26] say something

[1:03:27] >>speaker: I appreciate the

[1:03:28] comments and we do hope to take

[1:03:30] on -- and that helps us

[1:03:31] kick-start the conversation for

[1:03:32] what we look on for the update

[1:03:34] of the action plan. So you've

[1:03:36] helped us kick off those

[1:03:37] thoughts. Thank you for those

[1:03:37] thoughts

[1:03:39] okay. Gina, please go ahead,

[1:03:41] welcome to our meeting. We're

[1:03:42] always delighted to have other

[1:03:43] members here

[1:03:45] >>speaker: as a member of the

[1:03:47] original blue ribbon transit

[1:03:49] country -- what are we on? Five

[1:03:51] or six years and I MAY not be

[1:03:52] the most patient person until

[1:03:55] world here, but I'm kind of with

[1:03:57] diane. We've missed huge

[1:03:58] opportunities when it comes to

[1:04:00] signage and wayfinding, that

[1:04:09] kind of thing that it really

[1:04:10] doesn't seem like rocket

[1:04:11] science. It whats throughout

[1:04:13] the world. We can benefit

[1:04:15] greatly from -- can we push that

[1:04:17] along more quickly here? Again,

[1:04:21] the blue ribbon transit recovery

[1:04:22] plan has my name on it and you

[1:04:24] will a of the operators.

[1:04:27] Everybody was a part of this.

[1:04:30] So I do feel frustrated, and I

[1:04:32] will tell you, I'm enjoying the

[1:04:36] fact that caltrain and samtrans

[1:04:39] actually moved to an intermodele

[1:04:41] center and they can see the

[1:04:43] importance of signage and

[1:04:45] wayfinding. So what can we do

[1:04:54] to help this along in such a

[1:04:57] way -- diane s that pointing

[1:04:59] out, NOVEMBER is coming. People

[1:05:00] would love to see some results

[1:05:02] here to help them along. I was

[1:05:04] just in dublin. It's

[1:05:06] 100-year-old city. They have

[1:05:07] real-time information on the

[1:05:09] buses, on its streets,

[1:05:13] everything. What can we do to

[1:05:14] help?

[1:05:18] Okay. Thank you so much. Any

[1:05:20] other commissioner comments?

[1:05:25] Okay. We're gonna --

[1:05:26] >>speaker: is there any sort of

[1:05:28] a timeline? I guess, can we get

[1:05:31] to that?

[1:05:32] >>speaker: quickly, in terms of

[1:05:33] the update on, that we are in

[1:05:35] the process of bringing on our

[1:05:36] consultant and so we are

[1:05:38] currently in that process. But

[1:05:39] in terms of your question in

[1:05:41] terms of what you can do to

[1:05:42] help, which is great, we very

[1:05:43] much appreciate all of the help

[1:05:51] we can get, there is -- I would

[1:05:53] invite that we talk about this

[1:05:55] after the meeting to look at any

[1:05:57] other communities that anyone

[1:05:57] else would like to get engaged

[1:05:59] and we've also gone to the site

[1:06:03] with you, commissioner papan.

[1:06:04] That is the sort of follow-up

[1:06:06] that we would definitely like to

[1:06:07] continue doing because it's a

[1:06:10] lot of work, and a short amount

[1:06:14] of time. So we can follow up

[1:06:14] directly.

[1:06:16] Than k you so much. Any other

[1:06:16] commissioner comment?

[1:06:17] We're going to go to public

[1:06:19] comment. I'm going to hand the

[1:06:24] gallup over to commissioner ezzy

[1:06:27] ashcraft. I have a zoom call I

[1:06:30] have to hop on to. We could

[1:06:32] deputize our other member if we

[1:06:33] needed to

[1:06:35] >>speaker: let's do that. Can

[1:06:39] we deputize you commissioner

[1:06:39] papan

[1:06:40] >>speaker: okay

[1:06:45] >>speaker: thank you.

[1:06:47] >>speaker: all right. Do we

[1:06:50] have public comment,

[1:06:50] mr. Sutherland

[1:06:51] >>clerk, brittny j. Sutherland:

[1:06:52] we do. I've received nothing in

[1:06:54] writing but we have one in the

[1:06:58] boardroom and two in the zoom

[1:07:01] space. Aleta we'll start with

[1:07:01] you

[1:07:05] >>speaker: thank you,

[1:07:07] vice-chair, I should get on a

[1:07:11] plane and go to dublin and learn

[1:07:14] about transformational transit

[1:07:15] like our esteemed board member

[1:07:20] did. I guess I'll fly erilngus,

[1:07:21] maybe I'll have to fly into

[1:07:24] shannon. I'm mostly using the

[1:07:27] fare transfer benefits. I've

[1:07:28] been talking about fare

[1:07:31] integration for a long time.

[1:07:33] And I have developed my

[1:07:45] tragedies for that because I

[1:07:46] never know what I'm going to do.

[1:07:48] Which service do I use first so

[1:07:50] I can get the most of my

[1:07:52] transfer benefits? And the

[1:07:53] rules are a little bit more

[1:07:55] complex when you have reduced

[1:07:57] fare because the bart credit is

[1:08:02] $1.10, not $1.40. I was at west

[1:08:05] oakland, and I guess they're

[1:08:07] region -- re-doing you will of a

[1:08:08] the bus stops because the bus

[1:08:09] was taking me somewhere else,

[1:08:12] and I did see some new signs,

[1:08:16] like a1, a2, something like

[1:08:18] that. And it's definitely

[1:08:20] reminiscent of the old track

[1:08:22] signs in grand central terminal.

[1:08:25] So as we expand this, we'll

[1:08:28] have plenty of reminders of

[1:08:30] grand central terminal. You can

[1:08:31] never have enough grand central.

[1:08:32] And I want to see that spread

[1:08:35] here in the bay area so all of

[1:08:37] those signs are helpful

[1:08:40] especially with the colors of

[1:08:42] team folds. But really the

[1:08:44] biggest thing for me is the fare

[1:08:45] benefits. And I certainly want

[1:08:48] to see more accessibility work

[1:08:50] in making more stops and

[1:08:51] stations accessible, just like

[1:08:54] they're doing in new york, major

[1:08:56] projects. How do you get 472

[1:08:58] subway stations accessible?

[1:08:59] It's a lot of work. We've got a

[1:09:02] lot of work to do here, but I'm

[1:09:08] benefited. Thank you. Paps

[1:09:11] thank you so much, and our next

[1:09:11] speaker

[1:09:13] >>clerk, brittny j. Sutherland:

[1:09:14] adina levin

[1:09:17] >>speaker: adina levin with

[1:09:18] seamless bay area, and I'll call

[1:09:20] some things out that align with

[1:09:22] what the customer advisory group

[1:09:25] said. As I said in the customer

[1:09:27] advisory group update, the group

[1:09:30] was very interested in take the

[1:09:32] next steps, very supportive at

[1:09:34] what's been achieved so far on

[1:09:36] integrated and affordable fares

[1:09:38] and really eager to see the next

[1:09:45] steps on a baypass-like passer

[1:09:47] cap for individuals as well as

[1:09:48] supporting convenient payment

[1:09:50] and affordable payment for

[1:09:51] low-income people might include

[1:09:54] getting access to your discount,

[1:09:55] if you're paying with a credit

[1:09:58] or debit card, having solutions

[1:10:00] for people that either don't

[1:10:02] have a bank account at all or

[1:10:05] maybe pay really high fees, and

[1:10:07] also I believe in the meeting

[1:10:09] somebody MAY have mentioned

[1:10:10] mobility wallet pilots that are

[1:10:13] popping up all around the region

[1:10:15] and can there possibly be a

[1:10:16] regional approach to this. And

[1:10:19] I've heard even since then in

[1:10:20] other conversations about

[1:10:23] getting things like micro

[1:10:26] transit and different mobility

[1:10:29] modes integrated into our be

[1:10:31] integrated and affordable fares.

[1:10:34] On transit priority with a

[1:10:36] seamless hat, we had yesterday

[1:10:38] 150 people register and about

[1:10:43] half of that attend live, an

[1:10:46] event on the transit priority

[1:10:46] policy with the goal of

[1:10:47] supporting transit priority

[1:10:49] policies in our cities and

[1:10:54] regions. And we -- to

[1:10:55] commissioner john-baptiste's

[1:10:58] point about really depth,

[1:10:59] transit priority is important

[1:11:00] and important as a broader

[1:11:01] network planning. So a lot of

[1:11:04] interest in potentially doing

[1:11:06] the next mascot and having a

[1:11:07] coordinated plan for the area,

[1:11:09] and then aligning the funding to

[1:11:12] be able to do things that are

[1:11:14] cost-neutral and also to do the

[1:11:15] cost-effective things that help

[1:11:17] build out that connected,

[1:11:22] coordinated fast network. Thank

[1:11:26] you.

[1:11:26] >>v. Chair, marilyn ezzy

[1:11:29] ashcraft: thank you. Do we have

[1:11:30] anybody else

[1:11:31] >>clerk, brittny j. Sutherland:

[1:11:33] thank you. We have evan

[1:11:34] followed by roland. Please

[1:11:36] un-mute yourself evan

[1:11:37] >>speaker: hello, good

[1:11:39] afternoon. My name is evan

[1:11:42] chewy, and I work to help get

[1:11:45] people outdoors as part of

[1:11:46] hiking by transit. I keep

[1:11:48] finding new micro transit

[1:11:49] services in the bay area. Today

[1:11:52] there are 15 services operating

[1:11:55] in 24 or so zones but it's very

[1:11:56] difficult to find these

[1:11:57] services, so to my knowledge,

[1:12:01] outside perhaps of something at

[1:12:02] mtc, I'm not an expert. There

[1:12:04] are now open data formats for

[1:12:06] micro transit and demand

[1:12:08] response transit services.

[1:12:11] Staff at cal trans were actively

[1:12:12] involved in the creation of

[1:12:15] these formats and are eager to

[1:12:17] help implement them for transit

[1:12:20] agencies. As part of continued

[1:12:22] work on the transit

[1:12:23] transformation action plan,

[1:12:24] please help encourage agencies

[1:12:31] to create gtfest-flex data

[1:12:32] including through collaboration

[1:12:39] of came trans staff, especially

[1:12:41] evan. Several of the transit

[1:12:45] centers in the 2027 signage

[1:12:47] roll-out have micro transit

[1:12:48] service available including palo

[1:12:49] alto link at palo alto and a

[1:12:55] variety of services around the

[1:12:56] suissoon-fairfield station.

[1:12:59] Better data will help providers

[1:13:01] discover services in apps and

[1:13:03] micro transit zones on local

[1:13:05] transit connections will be on

[1:13:06] area maps as part of the

[1:13:08] regional transit connections

[1:13:11] maps and will help users at

[1:13:12] train stations understand trip

[1:13:16] alternatives. Thank you.

[1:13:17] >>v. Chair, marilyn ezzy

[1:13:20] ashcraft: thank you, our next

[1:13:21] speaker.

[1:13:22] >>speaker: thank you. I'd like

[1:13:24] to comment very briefly on my

[1:13:27] personal experience with

[1:13:28] wayfinding at millbrae

[1:13:31] attempting to find the caltrain

[1:13:33] building. As I got often train,

[1:13:35] I asked the conduct forgive me

[1:13:37] directions. And told me, well,

[1:13:41] I don't know where it is, but if

[1:13:43] you exit to the trance, you'll

[1:13:45] have the elevator and you'll get

[1:13:46] to the elevator concourse and be

[1:13:48] able to walk about the above

[1:13:51] track. So I did that, and there

[1:13:53] were no signs. And then I got

[1:13:54] up to the other side and went

[1:13:56] back down again to grade level,

[1:13:59] and I was blindly following the

[1:14:03] google maps instructions to some

[1:14:06] address on rollins road. There

[1:14:07] was absolutely no signage

[1:14:09] whatsoever. And I actually

[1:14:12] walked past the building. And

[1:14:14] fortunately a friend of mine

[1:14:17] said, hey, roland, where are you

[1:14:18] going, and I said I'm trying go

[1:14:22] to the cal trans building and

[1:14:24] they say no, no, this is it. Is

[1:14:26] there a particular reason why

[1:14:28] there is no sign?Aj did they

[1:14:30] accidentally take a secret

[1:14:34] entrance or does caltrans really

[1:14:36] don't want anybody to know where

[1:14:39] they are in millbrae? Thank

[1:14:40] you.

[1:14:40] >>clerk, brittny j. Sutherland:

[1:14:42] that will conclude public

[1:14:43] comment for this item

[1:14:45] >>speaker: to the last speaker's

[1:14:47] point, I understand caltrain

[1:14:49] does not yet only building and I

[1:14:50] don't know why they're not

[1:14:52] hesitating not putting up a sign

[1:14:55] directing people, I agree with

[1:15:01] that. Exphairlz to be clear we

[1:15:04] just completed public comment on

[1:15:06] 4a? With that, we will skip to

[1:15:09] item 6 which is public comment

[1:15:11] and other business. This is

[1:15:13] where commissioners and members

[1:15:15] of the public participating by

[1:15:18] zoom wishing to speak about

[1:15:19] items that were not on the

[1:15:21] agenda over which this body has

[1:15:23] jurisdiction. Do we have any

[1:15:26] public comment under item 6

[1:15:27] MS. Sutherland

[1:15:28] >>clerk, brittny j. Sutherland:

[1:15:33] I've received nothing in the

[1:15:34] boardroom for this item nor in

[1:15:36] the zoom space exphairlz with

[1:15:37] that, we'll move to item 7 which

[1:15:40] is adjournment, the next meeting

[1:15:41] will be held on friday

[1:15:43] OCTOBER 9th, 2026, 12:00 P.M.

[1:15:46] At the bay area metro center,

[1:15:48] 375 beale street, san francisco,

[1:15:49] california. And any changes to

[1:15:51] the schedule will be duly

[1:15:52] noticed to the public. And

[1:15:55] thank you, everyone, staff, and

[1:15:56] all of the commissioners and

[1:15:58] participates for your time

[1:16:04] today. Thank you.

Regional Network Management Committee on 2026-09-11 11:00 AM

Agenda

Transcript