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[0:11]
So good morning, everyone. Thank you for joining us.
[0:16]
I'm assembly member mily rozic chair of the consumer protection
[0:20]
committee. I want to thank the members
[0:22]
attending today's hearing. We have from the majority,
[0:29]
assembly member torres and assembly member patrick carroll.
[0:33]
brine miller, assembly member d'urso and assembly member
[0:38]
jensen. I want to say thank you to my
[0:41]
committee staff, michael sullivan, sky mathews and
[0:47]
allison doer. And thank you to all our
[0:48]
witnesses who will be joining us today to present testimony.
[0:51]
we also have submitted testimony from the new york thruway
[0:56]
authority, delaware north and apple green new york travel
[0:59]
plazas. We will be posting all of the
[1:01]
testimony that you'll hear from today, and the ones that have
[1:06]
been submitted on the consumer web page at a later date for the
[1:10]
sake of transparency and everyone having information.
[1:17]
today, we are examining an issue that almost every new yorker has
[1:22]
experienced, and one that increasingly effects families,
[1:25]
visitors and every day consumers.
[1:27]
the cost of food and beverages at publicly-funded facilities.
[1:33]
whether you're taking your kids to a sporting event, state park,
[1:38]
beach, traveling through an airport or stopping at a rest
[1:40]
stop, the experience of purchasing food and drinks has
[1:44]
become increasingly expensive. For many consumers, these aren't
[1:49]
optional purchases in the traditional sense.
[1:53]
at men venues, outside food and beverages are restricted or
[1:57]
prohibited. Two years ago, the consumer
[1:59]
protection committee passed legislation to allow for
[2:04]
reusable water bottles at certain venues, and so that's
[2:08]
just one step, tiny step, in trying to bring some balance
[2:13]
there. That means families who want a
[2:16]
snack for their kids or something to eat during a long
[2:20]
events really have no realistic alternative but to purchase from
[2:24]
the venue's concession operator. A bottle of water that costs a
[2:28]
fraction of the price outside a stadium can cost several times
[2:32]
as much inside. A family attending a game or
[2:36]
spending the day at a facility can pay a significant premium
[2:39]
simply because of where they happen to be.
[2:43]
and that's widely reported, buffalo news did a big story at
[2:47]
the start of the bill's season about how much it would cost a
[2:50]
family of 4. And that was hundreds, if not
[2:54]
thousands of dollars. So we have to ask ourselves,
[2:57]
what the point does convenience become an exploitation of a
[3:01]
captive consumer? And that brings us to one
[3:03]
central concept, which we will examine today, called street
[3:08]
pricing. Street micing is the -- pricing
[3:10]
is the idea that consumers should be able to purchase goods
[3:14]
at prices reasonably comparable to what they would pay outside
[3:17]
of the venue. Rather than imposing substantial
[3:21]
markups simply because the consumer has limited
[3:26]
alternatives, venues and concession operators should
[3:27]
consider pricing practices that reflect fairness, transparency,
[3:32]
and today's buzzword, affordability.
[3:34]
of course, we recognize that operating concessions come with
[3:39]
real costs. Vendors have staffing expenses,
[3:42]
labor costs, supply chains, rent, equipment and other
[3:46]
operational considerations. We also recognize that
[3:48]
concession agreements and business models vary
[3:52]
significantly across venues, including in new york city where
[3:54]
it's expensive to operate. Our goal today is not to dismiss
[3:58]
those realities or suggest that every venue must operate under
[4:01]
an identical model. We want to better understand how
[4:04]
prices are determined, what drives up the markups, and
[4:08]
whether there are reasonable standards or best practices
[4:12]
across the industry to protect consumers without undermining
[4:15]
the viability of concession operations.
[4:17]
and that means looking at more than just a sticker price.
[4:20]
it means examining whether prices are clearly disclosed,
[4:24]
whether consumers have meaningful alternatives, and
[4:27]
what kind of oversight mechanisms are in place to
[4:30]
ensure fair practices. So today we'll hear from some
[4:34]
stakeholders across the industry and from those who advocate on
[4:37]
behalf of consumers. I wish that more of the stadiums
[4:41]
and actual venues chose to be represented here today.
[4:45]
many of them declined to comment or declined our invitation.
[4:49]
I hope they are still watching. Ultimately, consumers should not
[4:53]
have to choose between participating in a family
[4:57]
outing, enjoying a public space or staying within their budget.
[5:01]
fair pricing, transparency and consumer choice shouldn't be
[5:05]
luxuries. They should be part of the
[5:07]
experience new yorkers can expect when they visit our
[5:10]
public facilities or a game. Thank you again to all the
[5:12]
witnesses. Thank you to my colleagues who
[5:13]
are here. I look forward to a productive
[5:17]
discussion. A bit of housekeeping.
[5:20]
we only have two panels today. So it should go fairly quickly.
[5:25]
the first panel, each will have 5 minutes to present and then
[5:31]
the chair and the anchor will each have 5 minutes of questions
[5:34]
and everyone else will have 3 minutes.
[5:37]
I'll just turn it over really quickly to my chair.
[5:43]
mr. Miller. >> thank you for having this
[5:45]
hearing today. This has been an issue
[5:50]
throughout new york state, the country, all over the place.
[5:54]
the consumers getting gouged at a lot of the venues or a lot of
[6:00]
the, let's say, closed markets that are out there.
[6:03]
and we are looking forward to having some testimony on those.
[6:08]
thank you. >> okay, with that, our first
[6:13]
panelist is christopher d'angelo, the chief deputy
[6:17]
attorney general for economic justice from the office of the
[6:19]
new york state attorney general. Take it away.
[6:25]
>> good morning, everybody. Good morning chair rosic and
[6:28]
committee members. My name is christopher d'angelo
[6:32]
and I'm the chief deputy attorney general at the new york
[6:36]
state attorney general's office. Thank you for the opportunity to
[6:38]
testify on this very important topic.
[6:41]
we are in an affordability crisis.
[6:43]
and we know that consumers across the state are being
[6:48]
gouged for everything from basic necessities to specialty items.
[6:52]
and experiences that involve entertainment.
[6:54]
attorney general james in our office is deeply concerned by
[6:57]
reports of profiteering in stadiums, theaters and other
[7:00]
places where consumers don't have ready alternatives to
[7:05]
in-house sellers. Like you, we have read with
[7:09]
concern about things like policy banning outside water bottles at
[7:15]
worldcup games. In an attempt to force consumers
[7:19]
to purchase extremely stadium watery versed after fierce
[7:23]
public backlash. The saratoga performing arts
[7:26]
center, which bans outside lawnchairs during outdoor live
[7:29]
nation concerts, instead requiring rental of those
[7:35]
lawnchairs via live nation for 15 dollars each.
[7:38]
a policy that has been maintained despite a jury having
[7:42]
found live nation to be in a legal monopoly based on a
[7:45]
lawsuit brought by the new york attorney general and 33 other
[7:49]
state attorney generals. Price inflation at major league
[7:53]
baseball has gotten outrageous where an average fan who spends
[7:59]
5 dollars on a beer and hotdog in 1985, 15 dollars in today's
[8:04]
money, now spends as much as 20 dollars on a single beer.
[8:07]
when a consumer is at an entertainment venue, arena or
[8:12]
sports stadium, the venue decides who will sell the food
[8:14]
inside the venue and also decides whether the venue will
[8:19]
allow outside food to be brought in.
[8:20]
although there may be competition for the right to
[8:23]
sell inside that venue, those decisions are made by the venues
[8:26]
with their own bottom line and not the consumer's best interest
[8:29]
as the key consideration. And once inside the vue, the
[8:34]
consumer is captive. If the venue doesn't permit
[8:37]
outside food, the consumer must purchase from the concession if
[8:41]
they want something to eat or drink.
[8:43]
the impact on families is particularly significant.
[8:46]
we are long past the day where kids sized meals at ballparks
[8:51]
were charged at kid-size the prices.
[8:54]
given the control over the consumer's choices, is it any
[8:58]
surprise that prices are double or triple what they would have
[9:01]
been when consumers have easy access to goods sold by
[9:06]
competitors or able to bring in their own food or drink?
[9:09]
the existing enforcement tools are not targeted to these harms.
[9:12]
the donly act, antitrust statute, applies to
[9:17]
anticompetitive conduct, but about it can address concession
[9:23]
pricing, not applicable to these general facts here.
[9:26]
likewise, whether or not consumer protection laws like
[9:28]
the fair business practice act would apply, would depend on the
[9:33]
specific facts and circumstances of each case and not apply to
[9:38]
specific pricing decisions within a particular venue.
[9:41]
but, we think there are several common sense policy
[9:43]
prescriptions to address the most egregious price increases.
[9:48]
first, we encourage the legislature to require that
[9:52]
stadiums and other entertainment venues allow consumers to bring
[9:54]
in their own food and non alcoholic beverages.
[9:59]
where venues don't have chairs, they should be allowed to bring
[10:01]
their own. Directly allowing competition
[10:04]
from outside the venue to compete with in-venue options is
[10:08]
a straightforward way to increase consumer's options
[10:13]
including low-priced outside venue options, while respecting
[10:17]
the ability to provide unique offerings.
[10:19]
it's also important public health measure.
[10:21]
in the this era of extreme temperatures and climate change
[10:23]
to ensure that there are min mam impediments to spectators
[10:29]
receiving proper hydration. We also recognize that venues
[10:32]
need the ability to impose restrictions on things brought
[10:36]
from outside, to ensure they comply with liquor license
[10:39]
conditions, but many venues have already managed to strike a
[10:42]
balance between these concerns and allowing consumers to bring
[10:46]
in their own materials. If these venues can allow
[10:49]
consumers to bring their own food and drink already while
[10:52]
addressing safety and compliance concerns, there is no reason why
[10:58]
all major venues and stadiums should not allow consumers to do
[11:02]
the same. Venues should not be allowed to
[11:04]
artificially restrict competition for food and drink
[11:07]
for no reason other than pumping up their profits.
[11:11]
second, and more importantly, the legislature could build on
[11:15]
the work of the port authority in bills like the one that's
[11:19]
been proposed by the chair. The port authority currently has
[11:24]
a restriction on airport concessions that is tied to
[11:29]
street prices. They allow certain amount of
[11:33]
surcharge on top of that. I think we would like to see
[11:36]
that surcharge be more limited than the one that the port
[11:40]
authority allows for, but if in the way the port authority
[11:44]
structure is set up today f an airport seller has the same kind
[11:47]
of store in new york or the new jersey area outside of the
[11:52]
airport, think of starbuck's, then the price they charge at
[11:55]
the airport has to be the same price that they charge outside.
[12:00]
second, if the airport seller only operates in the airport,
[12:03]
their prices are pegged to the average price regularly charged
[12:06]
in the metro area by similar retailers for the same or
[12:14]
similar area. This is similar to how price
[12:17]
gouging works in abnormal market conditions and is measured under
[12:21]
new york state law already. There are obviously cases in
[12:25]
these rules so the port authority does allow some
[12:27]
cushion for prices that are higher than the standards.
[12:31]
such a cushion may be warranted but state should keep margin
[12:38]
limited. The port authority rules are
[12:40]
built on state law already. The state should now return the
[12:43]
favor and build on these port authority rules for a statewide
[12:46]
law that says very simply that whatever you charge inside one
[12:50]
of these captive consumer spaces needs to be what you charge
[12:54]
outside. In setting out these examples, I
[12:56]
used the word, price, a lot. It wouldn't be okay for vendors
[13:01]
to subject to these laws to get around them by setting the price
[13:06]
at one level and then adding hidden fees or surcharges at the
[13:11]
register. The port authority allows
[13:13]
certain surcharges to be added on top of the amount that the
[13:18]
threshold amount they allow above the street price.
[13:20]
we would recommend that any state law doesn't allow for such
[13:25]
surcharges. We also believe that it's high
[13:27]
time for new york to adopt a comprehensive loophole-free, no
[13:32]
hidden fees law for the entire state.
[13:34]
we believe the new york city dcwp rules in this area that
[13:38]
were recently adopted, are a great model to build on
[13:42]
statewide. In crafting any policy in this
[13:45]
area, it's helpful for us for enforcers and venues as parties,
[13:49]
to have clear objective criteria against watch to compare a
[13:56]
businesses's compliance and we recommend there be
[14:00]
reasonably-sized penalties to ensure that violating the law is
[14:01]
not just the cost of doing business.
[14:06]
I thank the committee and the chair for providing the
[14:08]
opportunity to share input on this topic.
[14:11]
our office will continue to protect new yorkers whether they
[14:14]
are at a ball game or concert or anywhere in the state.
[14:18]
thank you. >> thank you very much.
[14:21]
I'll start with a few questions. You mentioned the fair business
[14:26]
act, which we did a few years ago as well through the
[14:32]
committee, and antitrust laws. Talk us through how these
[14:36]
situations are not price gouging.
[14:40]
especially it's one thing at a venue but I'm thinking of the
[14:44]
case where you're on the through way and you're captive audience
[14:47]
to whatever is in that one building for the next 40 miles.
[14:52]
like, you're a captive consumer in that situation.
[14:56]
so how is that situation not price gouging?
[15:00]
what is the interplay between the current price gouging laws
[15:04]
on the books and situations like this?
[15:08]
>> so price gouging ordinarily is a very limited concept and
[15:10]
it's a limited concept in new york state law, which
[15:13]
applies to abnormal disruptions. And those abnormal disruptions
[15:18]
are defined in the statute as things like extreme weather
[15:23]
events or war or some other market event that isn't the type
[15:26]
of just an ordinary ball game or just being in a particular venue
[15:30]
that exists in the world on any given day.
[15:34]
so the price gouging laws is designed for those extreme
[15:37]
unusual events, not for something that happens in the
[15:40]
ordinary course of day-to-day business.
[15:42]
we have just an industry where there is a market failure.
[15:45]
and competition isn't working because the only place where
[15:49]
there is competition is for the right to sell at the venue.
[15:54]
and there, the venue is only making that decision on the
[15:58]
basis of their own best interests and because they have
[16:01]
monopoly power, they are the monopolist.
[16:04]
the only ones that control that particular venue and that
[16:08]
particular market. They are able to make decisions
[16:11]
that raise prices to whatever the highest price is that a
[16:16]
consumer will be willing to pay. Unfortunately, competition laws
[16:19]
also are not a great fit for this either because there is
[16:24]
nothing inherently illegal -- new york law and federal law
[16:27]
doesn't make it illegal to be a monopolist or charge monopoly
[16:31]
prices. What it makes it illegal to do
[16:32]
is obtain that monopoly by doing something to thwart competition
[16:39]
elsewhere. You're allowed to be a
[16:41]
monopolist in the united states and in new york.
[16:43]
you just can't become a mop or maintain that monopoly by doing
[16:48]
something that harms another competitor.
[16:50]
so those laws don't really fit here either.
[16:52]
that doesn't take away from the fact we have a market failure
[16:54]
because when you show up at this monopolist venue, you can't vote
[17:00]
with your feet in the way that you would if you were walking
[17:04]
down main street. And you can say, that coffee
[17:07]
shop is charging me 5 bucks for a cup of coffee and that one is
[17:11]
willing to charge me 3 dollars for a cup of coffee.
[17:14]
I don't think the 5 dollar cup of coffee is worth the -- no
[17:18]
quality benefit, so I'm going to choose the 3 dollar cup of
[17:21]
coffee. Every consumer can make that
[17:23]
decision for themselves. But when you have a venue where
[17:27]
you can't vote with your feet and choose a different vendor,
[17:33]
you lose that price competition that exists in the ordinary
[17:39]
world. >> and then, I'm going to let my
[17:42]
colleagues talk about the hidden fees portion of it, but, is
[17:51]
there current things that your office does if someone brings a
[17:56]
complaint about these situations?
[17:58]
I guess in the case of the 15 dollar lawnchairs, is there
[18:02]
enforcement that is currently happening within your office?
[18:06]
what does that picture look like?
[18:09]
>> I would say on the topic of the 15 dollar lawn chair, as you
[18:13]
know, we have litigated a case to try to break up live nation's
[18:18]
monopoly, because not only is each individual venue a
[18:21]
monopolist, but live nation is a monopolist because they own 70%
[18:25]
of the arenas, concert arenas in this country, and we're hoping
[18:30]
that -- we've won on liability and hope and expect the judge
[18:36]
will remedies break up live nation's illegal monopoly.
[18:40]
we had mixed success in getting that kind of a remedy in these
[18:44]
cases. So, we do have some enforcement
[18:46]
that we can do under particular facts and circumstances.
[18:51]
the laws we have on the books today are not well suited to
[18:54]
address the problem of a particular venue that has
[18:57]
vendors that are charging excessive prices in a situation
[19:02]
that doesn't otherwise trigger the price gouging laws.
[19:05]
>> but there is no effort to maybe like look at the actual
[19:09]
contracts that the thruway authority signed with x vendor?
[19:14]
is there any oversight in terms of that side of things?
[19:20]
>> we're not in the position to review each individual contract.
[19:25]
I think if we had reports that vendors were operating outside
[19:28]
of the restrictions that the port authority does place on
[19:32]
them, that would be something we would want to take a look at
[19:34]
more closely. So if the surcharges, which
[19:38]
again we view as too high already, if the surcharges and
[19:43]
excess pricing that the port authority allows are still being
[19:47]
exceeded, if there are reports of that, we would want to take a
[19:51]
closer look. We have not received those types
[19:53]
of complaints but we would welcome them for sure.
[19:58]
>> thank you. It's great to see you.
[20:01]
and I'm grateful we are talking about this topic.
[20:03]
I was doing some research here and I saw that for a family of 4
[20:07]
to go to an nfl game, the cost is 1,340 dollars, including the
[20:13]
tickets, food, parking and everything else.
[20:15]
so I think -- and that's the highest number also nhl game,
[20:21]
761 dollars. Et cetera.
[20:22]
I'm curious to know, and I think the chairwoman raised this, but
[20:26]
I'm of the view I think the state should be at the table
[20:29]
when we're negotiating a stadium that is going to be partially
[20:32]
funded by taxpayers to include pricing and what the fair
[20:36]
pricing model should be for concessions.
[20:38]
have you seen this in other states across the country and
[20:43]
other pricing models that have worked?
[20:46]
>> we have not seen this in other places around the country.
[20:49]
but I think you're point is a good one.
[20:53]
where there where it's public land or publicly-funded
[20:55]
facilities or publicly-financed facilities, that makes this
[21:00]
problem even more outrageous because you have the public who
[21:03]
is helping to support the profitability of the venue in
[21:05]
the first place to get it off the ground, and then they're
[21:08]
coming back and taking advantage of the very consumers who are
[21:12]
paying the taxes that are helping to fund it.
[21:15]
I mean, spac is an outrageous example in my view.
[21:20]
you have live nation who has the right -- they contracted with
[21:26]
spac to be the promotor and venue operator for all their
[21:30]
concerts. Which by the way, they don't
[21:32]
have much of a choice because if they want live nation concerts
[21:35]
at their venue, there is no other game in town.
[21:38]
that's the problem with their monopoly.
[21:41]
but, in that contract it then allows live nation to come in
[21:47]
and extract monopoly prices from everyone who goes to that venue
[21:51]
on public land. And I think a state law -- it
[21:56]
won't solve live nation's monopoly problem and I hope the
[21:59]
court does that when they consider remedies in this case,
[22:02]
but it would help solve the pricing problem if the state
[22:05]
were to impose limits on the price that is could be charged
[22:08]
in these venues. And while I do think it's a
[22:12]
particular problem at state facilities or state financed
[22:15]
facilities, we don't see any reason why such a law needs to
[22:19]
be limited to public facilities. This is a market failure.
[22:23]
you could look at other situations -- I know a lot of
[22:26]
people don't like price controls.
[22:28]
we're not a fan of them in the general sense, but this is a
[22:32]
particularly unusual economic situation where there is a very
[22:36]
obvious market failure where competition doesn't work.
[22:40]
you can't choose the other hotdog stand.
[22:44]
you can't walk down the street and choose a different place to
[22:46]
get your cup of coffee. It's all in one place.
[22:50]
>> thank you. My time is up.
[22:55]
appreciate it. >> thank you for your testimony.
[22:58]
let's look that the a little differently here.
[23:01]
could an imposed price cap result reduced portions or
[23:06]
quality by the vendor? Because we're talking about a
[23:10]
price gap, but we're not regulating what they sell for
[23:17]
what markup or whatever they have on it.
[23:21]
>> there is summery a potential evasion or portion problem.
[23:23]
I think there are ways to address that.
[23:25]
I think a properly-structured policy would require similar
[23:29]
prices for similar goods. So, if I was getting a 16 ounce
[23:35]
beer before and now I'm getting an 8 ounce beer, the price would
[23:40]
have to be consistent with an 8 ounce beer outside of the
[23:44]
stadium not 16 ounce beer. So portion sizes are reduced,
[23:48]
then the compared or outside venue comparison would need to
[23:54]
be adjusted to be the new portion size.
[23:57]
that's one way to address that problem.
[23:59]
is it perfect? Would venues or operators seek
[24:02]
to cut corners? Potentially.
[24:07]
but that's a problem that I think we could try to address
[24:09]
through some sort of enforcement mechanism.
[24:12]
>> who would be regulating all of this?
[24:15]
who will be the agency that will go into the venues and show up
[24:21]
at a yankees game and get the 8 ounce beer for 20 dollars and --
[24:27]
>> sure. I mean that's what our office
[24:28]
does. If you pass a law and you give
[24:31]
the attorney general's office the right to enforce the law, we
[24:36]
will -- either because you will go to the venue and say, I used
[24:40]
to get a 16 ounce beer and now it's 8 ounces and I'm being
[24:44]
charged the same price for this 8 ounce beer.
[24:46]
you'll send a complaint to us, hopefully, and we get complaints
[24:51]
regularly from consumers. And we act on those complaints
[24:54]
and bring enforcement actions to hold businesses and individuals
[24:58]
accountable when they break the law.
[24:59]
and we would seek to do so here. We also, sometimes, do under
[25:04]
cover investigations. I'll volunteer to go to the
[25:09]
bill's game and -- we have actual investigators who do this
[25:12]
sort of work and they will go and test whether or not the law
[25:17]
is being followed. We've done that recently with
[25:20]
our predictions market cases. You may have seen we had under
[25:24]
cover investigators open up accounts on those prediction
[25:26]
markets to test whether they are operating in new york and
[25:29]
allowing people to engage in illegal gambling.
[25:32]
similarly, we could do that here and test to do enforcement work.
[25:38]
>> okay. So, in your opinion, how
[25:40]
frequently should the price cap need to be re-evaluated for
[25:44]
inflation? >> the beauty of a price cap
[25:47]
that is tied to the similar prices that are charged -- I'm
[25:50]
not suggesting we go out and decide how much the price of a
[25:53]
beer is. I don't think you should do
[25:55]
that. I don't think the people in the
[25:58]
legislature are well equipped to do that.
[26:00]
what you can do is say, if you're a venue and offering food
[26:05]
and other services for sale, they have to be priced in a
[26:09]
manner that is similar to the prices that are being offered in
[26:12]
the immediate vicinity of the venue.
[26:14]
so, that's what the port authority does today.
[26:17]
they allow you to say prices that are similar to prices sold
[26:23]
outside of the airport plus, you know, I think it's a 12% cap,
[26:28]
maybe plus 3% surcharge. I forgot the number right at
[26:30]
this moment. They keep increasing it.
[26:33]
we would suggest that number needs to be much lower.
[26:36]
but, in any case, the idea would be you don't have to tie it to
[26:42]
inflation because it's naturally tied to inflation because as the
[26:47]
prices outside of the venue go up, the prices inside would go
[26:50]
up in a similar fashion. >> thank you.
[27:00]
>> thank you, sir. Appreciate your testimony.
[27:03]
so, just in regards to -- and follow-up on enforcement-wise.
[27:08]
if these bills were to become law or something similar,
[27:12]
through the ag's office number of investigators that could go
[27:16]
out and invest gate these issues that are going on whether we're
[27:20]
talking about sports stadiums, thruway stops.
[27:25]
if a bill were to go through, there is a lot to be
[27:28]
investigated, a lot to keep an eye on.
[27:30]
do you know how many investigators that the ag's
[27:33]
office have that could be out doing this?
[27:35]
>> as several folks up here know, I will always ask for more
[27:41]
resources for the attorney general's office if you're
[27:42]
willing to provide them to us. I would say two things.
[27:46]
one, we have dozens of investigators.
[27:48]
is that enough to do the work that would be presented here?
[27:51]
absolutely not. They also have of other things
[27:54]
they are investigating on a regular base.
[27:56]
but most of the enforcement work we do doesn't come out of their
[28:01]
undercover investigative work. Most of the enforcement work we
[28:05]
do comes because ordinary consumers complain to us and
[28:09]
they identify problems and we enforce the law.
[28:12]
and I would expect that that's how this would happen here
[28:15]
predominantly as well. >> okay.
[28:16]
and then speaking specifically about the spac issue, live
[28:21]
nation, like the lawn chair issue.
[28:24]
you said that has gone to court. Jury found them guilty of having
[28:29]
a monopoly and now you're waiting for the next step for a
[28:33]
judge to make some type of decision, correct?
[28:36]
>> sure. The way this case worked was
[28:38]
there was a trial on liability but they split off the remedies
[28:44]
phase. So, we want a lie built -- won a
[28:48]
liability that happened in the spring and the wheels of judges
[28:51]
are slow at the federal level in particular.
[28:54]
-- wheels of justice. We're waiting on decisions on
[28:58]
post-trial briefs and we expect that we'll do a second trial
[29:03]
just on remedies some time in the january-february time
[29:08]
period. >> okay.
[29:08]
and a case like that was brought by complaints?
[29:13]
driven complaints by consumers? And that's not each a
[29:17]
publicly-funded stadium. Spaz a 501(c)3 or something.
[29:24]
so do you foresee, if a complaint-driven investigations
[29:27]
are done through the ag's office when it comes to publicly-funded
[29:35]
stadiums, rest areas, airports, the same issue when it comes to
[29:37]
a remedy -- we're talking about a lot of port court.
[29:41]
a lot of court situations or trials.
[29:45]
what do you foresee with the investigation process and what
[29:47]
you're seeing with the spac issue being timeline for
[29:51]
remedies when it comes to that many issues?
[29:53]
>> so I want to be clear. The live nation case is a bigger
[29:57]
case than spac and not about -- the lawnchairs --
[30:00]
>> I know it's not about spac specifically.
[30:04]
>> to put it in context, that's a national case we brought where
[30:07]
we led a group of 33 state attorneys general from around
[30:10]
the country in one courtroom to bring a case on a national
[30:15]
level. We worked with the department of
[30:20]
justice but nay backed away at the final moment and decided
[30:22]
they were not going to litigate that case and left us to do it
[30:25]
on our own. But, in any case, that case is
[30:29]
about live nation's monopoly across then use, across
[30:38]
production, across ticketing as well.
[30:40]
and it's a much, much bigger case.
[30:42]
I wouldn't expect these cases to take that long at all.
[30:45]
these are much more straightforward enforcement
[30:48]
matters where we would have some evidence of whatever prices are
[30:52]
being charged at the particular venue.
[30:55]
we would do some analysis of what prices are being charged
[30:59]
outside of the venue. And we would compare those two
[31:04]
things and if they were not -- if the prices inside the venue
[31:08]
were much higher than the prices outside of the venue for the
[31:13]
same good or service, then I think that's a pretty simple
[31:16]
complaint to bring to a judge and we would expect that to move
[31:20]
much more quickly. The remedies there would be a
[31:23]
combination of restitution and penalties.
[31:24]
so we would try to get money back for the consumers who were
[31:28]
over charged and we would also then seek penalties for that
[31:33]
whatever violation, not just the cost of doing business for the
[31:38]
company. >> thank you.
[31:42]
>> thank you. So using the example, going back
[31:44]
to the issue of monopoly. In a hypothetical world I create
[31:49]
a professional sports team. Jensen's joker professional
[31:53]
cricket and I build a tax payer-funded 2700 seat cricket
[31:59]
arena. And then, there is businesses
[32:02]
that sell concessions outside of the stadium.
[32:06]
I contract with a third party vendor to provide concessions
[32:10]
within my stadium. Paid for by taxpayers.
[32:14]
then the third party company buys up either directly or to
[32:19]
contract with the surrounding vendors, surrounding independent
[32:24]
businesses. Would that constitute
[32:28]
monopolistic action under what is current law state and
[32:32]
federally? >> it would depend on a number
[32:37]
of facts. It's possible that they have
[32:41]
created a monopoly in that local market for a particular set of
[32:49]
goods or services. Ordinarily mergers are evaluated
[32:55]
as -- so you could evaluate it either -- presumably there are
[33:00]
multiple venues outside of the stadium.
[33:03]
there could be one or a dozen of them, assuming there is a dozen,
[33:07]
if they bought one, presumably there are 11 others out there
[33:10]
and that probably wouldn't constitute a monopoly or a
[33:19]
significant reduction in competition.
[33:21]
that's a consequence of the merger.
[33:25]
I would not expect that to be a problem.
[33:26]
if they bought up all 12 of them, that might be a problem.
[33:29]
and that might be something we would take a look at as a
[33:32]
competition. >> the reason I ask that
[33:33]
question, is when you look at something like city field or
[33:37]
yankeyy stadium, and then you look at the new high mark
[33:41]
stadium and other facilities that are in other parts of the
[33:43]
state, they're not in densely-commercial zones where
[33:47]
you may not have within a one-mile radius similar items
[33:54]
being sold. We talk about a loaded hotdog.
[33:57]
you might not have an qualcomm pair so to set a price.
[34:05]
if this were to become law, how would the ag's office determine
[34:12]
whether or not the price being charged for one item is
[34:16]
appropriate with the street price when there might not be a
[34:20]
direct equivalent within the same geographic area.
[34:24]
>> we deal with that type of issue.
[34:26]
the price gouging law is a good example of that.
[34:28]
it doesn't necessarily have to be the immediate vicinity.
[34:32]
but, you would look to the outside world to try to find a
[34:36]
relevant comparator. And it may not be perfect but
[34:39]
you could make some judgments based on it.
[34:45]
and so, maybe it's 5 miles away or 10 miles away and maybe the
[34:49]
other side would argue that's not a relevant comparator
[34:52]
because the market is different there.
[34:53]
that's the type of thing you would work out in litigation as
[34:57]
to whether or not -- if the law says it's a similar price to a
[35:01]
similar good and service in a similar area, that's a fact
[35:06]
question that would be worked out through the litigation
[35:08]
process. And you probably have an expert
[35:10]
on one side who would say, this area is economically similar for
[35:15]
the following reasons. Or it's dissimilar but only
[35:18]
dissimilar in a certain way that you should adjust the price by
[35:22]
5%. And that would make it an
[35:25]
economically-relevant comparator.
[35:27]
>> so your subject matter expertise, instead of doing a
[35:30]
set distance metric, have broad language about similar economic
[35:37]
conditions within a certain parameter rather than a strict
[35:41]
distance marker in. >> correct.
[35:42]
that's how the port authority general reg is drafted that way
[35:47]
now. To say similar price in a
[35:49]
similar area within the new york new jersey metropolitan area.
[35:53]
so it doesn't limit it to just having to be an exact replica.
[35:57]
if there is an exact one, for example, the starbuck's example,
[36:01]
if there is a starbuck's store right outside of the venue and
[36:05]
the starbuck's inside the venue and they are charging wildly
[36:08]
different prices, that's an easy case.
[36:11]
there may be a harder case that is a couple of steps removed
[36:14]
from that. But that's the process we go
[36:17]
through in investigating and putting up expert witnesses.
[36:21]
>> is the ag's office responsible for the enforcement
[36:27]
of mta? >> we are not other than
[36:29]
indirectly. We have broad authority to
[36:32]
enforce the law under executive law 6312, which allows us to
[36:36]
bring an action for any repeated illegality.
[36:41]
if we became aware that there were repeated violations of the
[36:46]
obligations, we would probably -- something we would
[36:49]
look into. I don't have facts in front of
[36:51]
me today to suggest there are. Although a --
[36:55]
>> my diet coke I bought a couple of months ago.
[37:00]
thank you. >> thank you.
[37:07]
>> good morning and thank you for coming here today.
[37:10]
I appreciate this topic, certainly we have an
[37:14]
affordability issue in these venues and they aren't escaping
[37:17]
that issue. When I see the numbers for a
[37:20]
family of 4, to go to a bill's game, not that I would josh --
[37:26]
2100 dollars. I have a family of 6 and it
[37:29]
would be cost prohibitive. After we talk about sports
[37:33]
venues and concert venues and possible broad way-type venues
[37:38]
and airports. Are there any other arenas that
[37:41]
you think that would be applicable here where people's
[37:44]
feet can't do their shopping for them and they're stuck so they
[37:48]
have to pay higher-than normal prices?
[37:51]
>> I didn't catch the full list you said --
[37:54]
>> we talked about sports arenas and broad way-type theatrical
[37:58]
productions, music productions, airports.
[38:05]
roadside rest stops. Any other venues you think would
[38:08]
be applicable where we're talking about these price
[38:10]
issues? >> those are the big categories
[38:11]
we had in mind. I would say we can go back and
[38:15]
take a closer look and make sure there is not some category that
[38:20]
we're missing. But I don't have any others to
[38:23]
mention. >> have you seen other states
[38:25]
take charge on this issue? I know there are paperwork here
[38:29]
referencing something in salt lake city and portland.
[38:31]
are there other states that you see as taking the looed this
[38:35]
issue? Or would we be the ones to take
[38:37]
the lead on it? >> I think this would be a place
[38:39]
where new york is leading. I'm not aware.
[38:41]
we can go back and confirm that but my understanding is that
[38:45]
this would be at the state level the first bill of its kind if it
[38:50]
were to tackle this. Especially if it's broad enough
[38:53]
to cover not just public venues but all venues.
[38:57]
I think that would certainly be the first-of-its-kind.
[39:02]
>> thank you. I think something needs to be
[39:05]
done. And I would appreciate any input
[39:06]
as we go along the process. >> thank you.
[39:11]
>> I want to build on mr. Carroll's question here.
[39:15]
I know some of us are old enough, most of us here are old
[39:21]
enough to remember woodstock in rome.
[39:23]
that was a 3-day event that ended spectacularly.
[39:29]
are those type of events that's not on a -- it was on a
[39:39]
public-owned air force base, or airport.
[39:42]
but that's not a venue that's operating every season, every
[39:49]
day. In those venues, the price
[39:52]
gouging or whatever, is extreme for that event.
[39:56]
but there is no -- in any of our discussions, would there be a
[40:03]
requirement for the venue organizers to follow a certain
[40:08]
type of regulation on the 10 mile radius and things like t
[40:15]
that? >> indthe question.
[40:17]
so it's not a venue that operates on some regular basis
[40:19]
but it's a one-time -- [ multiple speakers ]
[40:23]
>> one-time thing that is set up.
[40:28]
woodstock set up on an old air force base.
[40:30]
>> I would say that has not been the focus of our attention and
[40:35]
testimony here. But I don't immediately see any
[40:37]
reason why you couldn't cover that type of a festival.
[40:39]
you have to get the definitions right and I don't think anyone
[40:44]
wants to cover somebody's backyard wedding, but I think if
[40:49]
you're otherwise -- if you get the definitions right --
[40:53]
>> two 250,000 people were there too.
[40:55]
>> I was being a little silly. But yes, I think your point is a
[41:00]
good one and worth thinking about how how cover that kind of
[41:04]
event because I would imagine the gouging is just as
[41:08]
outrageous if not more so. >> thank you.
[41:11]
>> I want to point out to mr. Miller, I don't think any
[41:15]
of us remember the history of the first woodstock, maybe
[41:20]
woodstock 99. Just quick question.
[41:25]
I preface this with I'm not an attorney or lawyer.
[41:28]
I don't make the laws. When we're dealing with a lot of
[41:32]
these third party vendors that have concession agreements
[41:38]
across the country or internationally, is there any
[41:40]
concern that there could be a question -- one of the things
[41:44]
whenever we talk about price caps or mandating certain
[41:47]
ingredients or products, one of the points that always comes up
[41:51]
on debate is this could be a violation of the commerce clause
[41:55]
and impact interstate commerce. Because you have some of these
[41:59]
companies even though they may be headquartered in new york,
[42:02]
they do business across the country.
[42:04]
is there a concern that passing this law could be in violation
[42:09]
of federal law regarding interstate commerce?
[42:12]
>> I think if you're not treating in-state businesses
[42:16]
differently than out of state business businesses -- out of
[42:21]
state businesses, I don't see the problem.
[42:24]
our price gouging laws regulate pricing under abnormal market
[42:27]
conditions. Those have survived challenges
[42:29]
under the commerce clause. I don't want see any reason --
[42:33]
as long as we're not regulating prices outside of the state or
[42:38]
treating new york state businesses differently than
[42:42]
in-state businesses, there shouldn't be a problem.
[42:45]
>> thank you very much. I apologize mr. Miller.
[42:52]
>> okay, thank you very much mr.panel number 2 is a hybrid.
[43:06]
we have mr. Charles bell from consumer reports.
[43:13]
brian hess, executive director of sports fans coalition.
[43:18]
and I think virtually we have emily divito, the senior advisor
[43:22]
for economic policy for groundwork collaborative.
[43:27]
so again, you'll each have 5 minutes to walk us through your
[43:35]
testimony. I'll remind my colleagues if
[43:38]
you're asking emily a question, there is a little bit of a
[43:41]
delay. Just make sure it's pointed to
[43:49]
her. >> charles bell from consumer
[43:53]
reports. I was going to suggest that
[43:55]
emily go first because their organization issued a great
[44:00]
report. >> emily would you like to go
[44:03]
first? >> I'm happy to.
[44:03]
thank you very much. Chair rozic and members of the
[44:10]
committee, thank you for the opportunity to testify today.
[44:12]
my name is emily divito and I'm the senior advisor for economic
[44:16]
policy at groundwork collaborative.
[44:18]
an economic policy think tank in washington, d.c.
[44:21]
I am here to urge the committee to implement a strict street
[44:26]
pricing standard, a straightforward, popular and
[44:29]
proven fix for the price gouging at captive audiences face at
[44:35]
publicly funded venues across new york.
[44:36]
as the committee's hearing notice makes clear, new yorkers
[44:41]
reply on venues and facilities like state parks, beaches,
[44:47]
airports, state center for recreation, travel and community
[44:51]
life. Once inside they may become a
[44:53]
captive audience barred from bringing their own food and
[44:55]
drink. They have no real alternative
[44:57]
but to pay whatever price is posted.
[44:59]
last year, my organization groundwork collaborative,
[45:02]
released a report titled, shake down at the snack counter.
[45:06]
outlining the economic case for implementing a straight pricing
[45:10]
policy, one that insures vendors inside publicly funded venues
[45:15]
like sports stadiums and airports, charge prices no
[45:18]
higher than comparable goods sold just outside.
[45:21]
some airports, including new york's 3 major ones already
[45:25]
claim to have street pricing in place.
[45:29]
under so-called street pricing plus policies that allow markups
[45:33]
of 15% or more with little enforcement.
[45:38]
recent travelers paid 7 dollars for a bottle of water, 36
[45:40]
dollars for a burrito. And though some large sports
[45:47]
stadiums have begun fan pricing men you items, none have
[45:51]
policies in place. They are all a benefit from
[45:56]
public since deese of some kind. New yorkers do not have to look
[45:58]
far to see the scale of this problem.
[46:01]
a family attending a rangers game could spend nearly worn00
[46:05]
dollars on a beer, a soda and two specialty hotdogs -- 100
[46:12]
dollars. At the buffalo bills new 2.2
[46:15]
billion dollar high mark stadium, 850 million dollars of
[46:20]
which funded by taxpayers, fans can expect to pay up to 14
[46:23]
dollars for a beer, over 15 dollars for chicken fingers or a
[46:28]
plain cheeseburger. A 2026 analysis found attending
[46:32]
a bills game will run a family of 4 over 2100 dollars.
[46:37]
the most expensive in the nfl and more than 700 dollars above
[46:42]
the league average. Street pricing is not just fair,
[46:45]
it's good business. Airports and portland and salt
[46:49]
lake city reported travelers spending more money in shops
[46:54]
since instituting straight street pricing.
[46:55]
they find people spend more freely when they don't feel like
[47:00]
they're being gouged. After atlanta's mercedes-benz
[47:03]
stadium adopted a fan-first pricing model in 2017, cutting
[47:07]
concession prices dramatically, they reported considerably
[47:11]
higher vendor sales. 30% increase in over all
[47:15]
transactions. A 20% increase in merchandise
[47:17]
sales. And a 20% increase in the number
[47:20]
of items per transaction. These policies are also popular.
[47:26]
accident exclusive pole found that 73% of voters, including 78
[47:33]
independence and 76% republicans support policies that restrict
[47:36]
vendors for overcharging at venues receiving subsidies.
[47:41]
establishing street pricing as a consistent standard for vendors
[47:44]
across publicly funded venues and facilities statewide, this
[47:47]
committee can help ensure that public investment translates
[47:51]
into public benefit, not a captive market for price
[47:55]
gouging. We would welcome the opportunity
[47:57]
to work with the committee and its staff to tackle this
[48:00]
important issue and I'm happy to answer any questions.
[48:10]
>> thank you very much. Good morning.
[48:12]
I'm programs director for consumer reports based in
[48:17]
yonkers. We're a national organization
[48:18]
and I worked in particular on issues related to junk fees,
[48:22]
supported the enactment of ftc junk fees rule.
[48:26]
I support the new york junk fee prevention act.
[48:29]
supported a similar regulation in massachusetts now in effect,
[48:37]
and I'm new to this issue but I was very impressed by the
[48:41]
groundwork collaborative report, shake down at the snack counter.
[48:44]
and I think it has a lot of important information.
[48:47]
as consumers, we're disbursed in the marketplace.
[48:50]
we don't have strong trade associations to advocate for
[48:53]
new york consumers statewide. And people tend to experience
[48:58]
this problem of high priced concessions one by one.
[49:00]
I don't think they necessarily realize it's a very pervasive
[49:06]
problem at stadiums throughout the country.
[49:08]
so, I think also people experience it as a financial
[49:12]
gotch ya, similar to adjourning fees.
[49:13]
they feel like the merchant is trying to get something over on
[49:16]
them. They know they can't vote with
[49:20]
their feet. Why do the concessions charge
[49:23]
higher prices? Because they can get away with
[49:26]
it. And so I think people, as the
[49:30]
groundwork poll indicates, it would be very enthusiastic about
[49:34]
seeing the public sector step in and create some fairground rules
[49:37]
for this space. So, I was really pleased to hear
[49:41]
the remarks of the deputy attorney general and I think we
[49:44]
would expect to work with their office in support of
[49:48]
legislation. We haven't taken a position on
[49:50]
the particular bill that's been introduced, but we think it
[49:54]
creates an excellent platform for public debate and
[49:57]
discussion. I think it would be helpful for
[49:59]
a state agency or maybe a legislator to post prices at the
[50:04]
stadiums throughout the state to get a sense of what the markups
[50:06]
are. I think if consumers could see
[50:09]
them clearly -- a lot of times the vendors are not posting on
[50:12]
their website. The problem is hidden away from
[50:14]
the public a little bit. And I don't think that
[50:17]
necessarily it will be easy to enact the law because I expect
[50:20]
that the interest that represent the stayed why ums and the
[50:24]
venues and the concession ears will try to push back against
[50:28]
this. So we want to have the consumers
[50:30]
and the public on our side if you go forward.
[50:35]
I was going to say that in the context of the larger
[50:39]
affordability crisis, the median income in new york is 89,500.
[50:45]
half income is above and half below.
[50:48]
the united way reported that about 48% of new yorkers are
[50:52]
living paycheck to paycheck. And don't have enough money to
[50:55]
make ends meet. So that's 15% in poverty and 34%
[51:00]
above poverty struggling to pay their bills.
[51:02]
so consumers experience the affordability problem in the
[51:06]
aggregates. Like we have all these other
[51:09]
increasing bills for groceries, utilities, insurance and so
[51:11]
forth, and this is one more thing that is piling on.
[51:15]
I wanted to call attention to the junk fee question.
[51:21]
the port authority of new york and new jersey has a 3% service
[51:24]
charge that they tack on -- I think to pay for personnel at
[51:30]
the airports and other facilities.
[51:31]
but consumers will experience that as a partitioned price.
[51:34]
they will pick out their food items from the men you and then
[51:37]
they'll get that surcharge at the end of the transaction.
[51:40]
that's an example of something we don't like and don't support.
[51:44]
the ftc junk fee rule only applies to ticket pricing,
[51:47]
hotels and short term rentals. Recently they were going to make
[51:50]
it broader but they have not done that.
[51:52]
high mark stadium has a similar 6% county surcharge that applies
[51:58]
to parking, concessions, merchandise and food sold at the
[52:03]
stadium. And there have been complaints
[52:05]
in the media from consumers who feel like that's a lot to ask on
[52:08]
top of these already high prices.
[52:11]
so, for those reasons, we hope that the junk fee legislation
[52:15]
could move forward. Another issue I wanted to
[52:19]
highlight is, as the shake down at the snack counter mentions,
[52:23]
some venues will permit people to bring in their own food and
[52:26]
water. So that gives you some, a
[52:29]
partial remedy to being locked into the stadium and not being
[52:33]
able to vote with your feet. But a number of stadiums where
[52:36]
drinking water and refilling stations don't work and in this
[52:41]
case of high mark, there was a report about you can -- they
[52:45]
have a refilling station but you're not permitted to bring a
[52:49]
bottle into the stadium. You can buy a plastic water
[52:52]
bottle and empty it out and refill it for whatever the going
[52:56]
rate was, which I think was inflated, it was high.
[52:59]
and I have been in state parks like jones beach before where
[53:03]
drinking water fountains are not working on a 100 degree day and
[53:06]
your only option is to buy a bottle of water at the
[53:10]
concession stand. We should hold ourselves to a
[53:13]
higher standard and make water and refilling stations widely
[53:17]
available in the stadiums, arenas and also in state parks.
[53:22]
so, thank you again for investigating the issue and we
[53:25]
look forward to working with you.
[53:26]
I think it's really important consumers really care about it.
[53:31]
thank you for taking it up. >> thank you for the opportunity
[53:36]
to speak today about concession pricing in new york.
[53:39]
my name is brian hess, executive director of sports fans
[53:45]
coalition that fights for the rights of fans.
[53:51]
advocating for consumer protections and working towards
[53:54]
pay equality, we represent the fan wherever public policy
[53:59]
impacts the games we love. Almost everyone in the room has
[54:03]
a memory of the kids face when they catch their first powell
[54:06]
ball and for me it was the fourth inning that we would do
[54:09]
when we went to a ball game. Those moments are how teams turn
[54:13]
kids into lifelong fans. But for a growing number of
[54:17]
new yorkers, that first game is not happening.
[54:20]
the ticket isn't always what stops them.
[54:23]
it's everything after the gate. A family of 4 spends close to
[54:26]
400 dollars for a game at yankee stadium.
[54:28]
and that's a week's worth of groceries.
[54:32]
even arthur blank, owner of the falcons admitted a two dollar
[54:37]
hotdog shouldn't become 7 the moment you walk through
[54:39]
security. In new york it has and the
[54:41]
stadiums that the taxpayers built.
[54:43]
new yorkers pay some of the highest concession prices in
[54:46]
professional sports and paying them in the buildings their own
[54:48]
tax dollars constructed. Almost every major league in
[54:52]
new york benefits from public supports and the fans will
[54:55]
always pay steep prices. Measured against nearby retail
[54:58]
prices nearly every soda and hotdog we reviewed at the major
[55:03]
venues would fail the fair concession pricing act.
[55:07]
high mark stadium sells the most expensive hotdog for 11.63 even
[55:12]
though taxpayers put 850 million towards the bill's noo you home.
[55:18]
madison square garden receives 42 million in tax breaks and
[55:21]
still charges ragers fans 16 dollars for a beer.
[55:25]
75% more than the median pint. Bar place center received 260
[55:29]
million in direct city and 78 state funding but charged 8
[55:34]
dollars for popcorn. If you want to enjoy the game
[55:36]
with a beer, it costs nearly double what a local bar charges.
[55:41]
ubs arena leases the land and spent 68 million on related
[55:47]
projects. 15 dollars for a beer, 7 for a
[55:50]
soda and 8 for a hotdog. Despite estimated 234 million
[55:53]
dollars in public subsidies, city field charges 17.29 for a
[55:59]
24 ounce coarse light that costs 3.19 at the nearby 7-eleven.
[56:03]
and yankee stadium where was 528 million in subsidies.
[56:11]
a hotdog cost 7.39 once you go through the gate.
[56:15]
how did it get this way? First it's impossible to ignore
[56:18]
the impact monopolies and consolidated markets have on the
[56:22]
live event ecosystem. Every major sports league enjoys
[56:29]
antitrust exemption while fleecing fans.
[56:30]
stadium and team owners use a consolidated food distribution
[56:34]
chain which leads to higher prices and less options for fans
[56:37]
and everyone's favorite monopoly, live nation ticket
[56:40]
master, gets in on the action by only selling liquid death water
[56:44]
at venues they operate because they have a equity steak in the
[56:47]
brand. These companies take advantage
[56:49]
of the fact that once a fan enter the arena, they become the
[56:53]
perfect target for prices that would never survive competition
[56:57]
on the outside. This lacks any justification.
[57:00]
it simply represents greed. One fan said it best, when you
[57:03]
need a law to stop someone from charging 18 dollars for a beer,
[57:07]
that is not a pricing problem. That's a monopoly wearing a
[57:12]
jersey. The good news is there is an
[57:14]
easy solution that benefits fans and business.
[57:17]
in 2017, the falcons voluntarily introduced the fan first pricing
[57:20]
model at mercedes-benz to provide fans affordable options.
[57:26]
two dollar hotdog, 5 dollar beer and fans were happier but
[57:31]
business improved. Thousands more fans entered the
[57:33]
stadium earlier, which reduced congestion and increased
[57:36]
revenues for concession and merchandise sales.
[57:39]
new yorkers deserve this fan first pricing policy.
[57:42]
we encourage you to pass legislation that creates these
[57:46]
menus as concession stands especially at the ones that
[57:49]
receive taxpayer benefits. Thank you and I'm happy to
[57:52]
answer any questions. >> thank you very much.
[57:54]
my first question is, probably for you, brine, or for you,
[57:59]
emily. Because you both mentioned the
[58:01]
atlanta falcons. So, they have fan-first pricing
[58:08]
allotted across the country. We heard about it.
[58:15]
give us more context how they reached that decision.
[58:19]
also why is it is that more than 10 years later no other stadium
[58:22]
has followed suit? You say that it's so profitable
[58:27]
in terms of additional sales. Yet we're not seeing any
[58:33]
osmoseis in terms of or copycat situations in other stadiums.
[58:38]
>> that's a great question, chair.
[58:41]
I don't know why they voluntarily chose to do that.
[58:44]
I know they received some public suns deese and it may have been
[58:48]
a concession they were willing to make to -- subsidies -- I
[58:51]
don't know for sure. But it seems it has really
[58:55]
worked. And why it hasn't spread through
[58:56]
the rest of the nfl at the very least s beyond me.
[59:02]
I belive the stat was they increased sales by 16%, which
[59:06]
would think that every team owner would love for an easy way
[59:09]
to increase sales by that number and increasing fan satisfaction.
[59:13]
it seems like a no-brainer. The only reason I suspect, like
[59:17]
I said, greed. They like the 30 team owners,
[59:22]
they like the status quo and they like what they can do.
[59:26]
and they like that control. And they really need to be told
[59:29]
from the lawmakers that they have to start doing this.
[59:31]
>> and emily, my question is for you.
[59:35]
have other states looked at street pricing?
[59:40]
similarity pending legislation out there?
[59:41]
are we the only ones? What's the lay of the land?
[59:48]
>> so, brian is correct it has not taken off across stadiums
[59:54]
nationwide. But, many more teams and sports
[59:58]
venues adopted miniversions of what the falcons are doing.
[1:00:02]
so they will have a fan menu on certain nights for games like
[1:00:08]
tuesdays, or just a select number of concessions that are
[1:00:12]
marked down. And so, I think you do see some
[1:00:17]
areas moving in the right direction, but we would argue
[1:00:20]
that as long as this is voluntary, it's not going to
[1:00:24]
capture the full range of the problem.
[1:00:27]
and in a lot of instances, stadiums still want to be able
[1:00:33]
to charge high prices for those higher margin luxury or
[1:00:38]
specialty items. And are willing to take the hit
[1:00:42]
and seem like they're serving fans on some of the more popular
[1:00:48]
hotdogs, coax, popcorn. And so, across airports there
[1:00:53]
are street pricing policies in place.
[1:00:56]
these are typically set by the local transit authorities and
[1:01:01]
not legislation, per se. But, to my knowledge, there is
[1:01:06]
no such legislation pending that would cover the range of venues
[1:01:12]
that new york is considering cover.
[1:01:13]
so I think this is a really great opportunity for new york
[1:01:17]
to lead the charge and sort of set the tone of what should be
[1:01:21]
expected across other areas. >> if I may add.
[1:01:27]
there was a bill in colorado last year that did not go very
[1:01:32]
far. It got a lot of opposition from
[1:01:33]
the local venues, from concert halls, theaters, to the major
[1:01:39]
sports teams. So that bill did not advance.
[1:01:42]
to the is my hope it comes back. I would hope that similar bilges
[1:01:47]
come back and we can work together on them.
[1:01:48]
the other thing that I want to emphasize emily said about some
[1:01:53]
teams adopting a fan-friendly menu on a specific night.
[1:01:56]
one of the other ways they get around it is only putting in in
[1:02:01]
one location in the stadium n some cases it's not each the
[1:02:04]
location where the family is probably buying the affordable
[1:02:07]
tickets. It's probably on level 1 when
[1:02:09]
the person who needs that menu is probably on level 3 in the
[1:02:14]
nose bleeds. So we need to make sure that any
[1:02:16]
time, if we're doing this legislation, it needs to apply
[1:02:19]
to the entire stadium and that the fan-friendly menus are
[1:02:23]
available at every concession stand.
[1:02:26]
>> I would agree. I was at city field, and they
[1:02:31]
have affordable meals for children but I had to show the
[1:02:35]
child that I was with. I couldn't leave them back at
[1:02:38]
their seats. I had to actually proof of
[1:02:42]
purchase it. Proof of child for purchase.
[1:02:51]
>> thank you, everybody. Just a couple of quick
[1:02:54]
questions. Really more how you foresee this
[1:02:57]
and looking up some information. So when it comes to the atlanta
[1:03:01]
falcons and the way they are running the concessions there,
[1:03:04]
it seems that the falcons are really in charge of the
[1:03:09]
concessions themselves. It's not an outside group.
[1:03:13]
so what I see, and believe me, I dig it.
[1:03:20]
the price is ridiculous. I'm not against doing this.
[1:03:23]
I want to see what your thoughts are on how we can do this when
[1:03:27]
it's really a lot of times it's outside concession companies
[1:03:30]
that are coming in getting a contract, and then the owner of
[1:03:36]
the stadium or whomever is running the stadium is stepping
[1:03:39]
out saying, you're giving us x amount of dollars per year to
[1:03:43]
run in our stadium. You charge what you can.
[1:03:46]
so how do you foresee that being able to be done?
[1:03:52]
because now you're only limiting what they can charge also.
[1:03:56]
those concessions from coming in.
[1:03:57]
you can say you can only charge 5 dollars for a hotdog but you
[1:04:01]
also can't make me pay you $10 millions for the right to have
[1:04:04]
the concessions in your stadium. Don't you foresee that there is
[1:04:07]
issues that are going to go down the line when it comes to
[1:04:10]
pricing on all levels? >> I wanted to bring out one
[1:04:16]
point. Yes, I mean I think these
[1:04:18]
contracts are complicated and they have a range of different
[1:04:22]
business models. So one thing I learned about
[1:04:25]
atlanta, in 2023, they received 9% of the food and concession
[1:04:35]
sales,. And I think that goes to the
[1:04:36]
point that a public entity or a quasi- government authority
[1:04:40]
could structure a contract to either benefit -- they may be
[1:04:44]
benefiting from a revenue share from inflated prices.
[1:04:46]
and so, do we really want the public, the government, to be
[1:04:51]
engaging and encouraging inflated prices versus using its
[1:04:56]
influenzas purchases power to keep prices low?
[1:04:58]
but other places -- using its influence -- the venue is
[1:05:06]
running up the price and using it as a back-end profit center,
[1:05:09]
I think this is a good question for mr. D'angelo.
[1:05:12]
I think they probably have an idea of how they could approach
[1:05:17]
this, because it gets into the weeds really quickly.
[1:05:19]
>> and I would only add that it probably is a case-by-case
[1:05:23]
basis. And if arthur blank has the
[1:05:25]
significant control over the distribution that he does, he is
[1:05:30]
doing something benevolent. If you look at our example with
[1:05:34]
live nation, mr. D'angelo talked about lawnchairs.
[1:05:38]
they only sell liquid death water at inflated price.
[1:05:42]
you can't go and buyauk quafina or disani.
[1:05:48]
so whomever has that control over concessions, in a
[1:05:52]
consolidated market, which most are, then you would have the
[1:05:54]
ability to just dictate price, which means you can dictate
[1:05:58]
lower. If we are saying a hotdog is a
[1:06:01]
hotdog, they are providing that at a profitable price for street
[1:06:05]
cart vennors and for the local restaurant down the block.
[1:06:11]
that hotdog should only cost what it ends up costing.
[1:06:14]
anything above that is inflation for monopoly rents.
[1:06:21]
>> thank you. Mr. Jensen.
[1:06:24]
>> thank you. I have questions for miss a
[1:06:31]
defrancisco. In the studies that groundwork
[1:06:33]
collaborative have done -- diveto -- do we know how much on
[1:06:39]
average a portion of the revenue that a professional sports
[1:06:43]
franchise makes that can be attributed to concession sales?
[1:06:47]
or the contracts they have with the third party vendors?
[1:06:53]
they've given discretion to sell those concessions to?
[1:06:57]
>> yes, so, we don't totally know because this information is
[1:07:02]
not centralized in any one place.
[1:07:05]
there was some legislation in this congress to do an ftc-led
[1:07:11]
study on concession prices nationwide that would have
[1:07:16]
provide someday clarity to those questions.
[1:07:18]
but, my understanding is that on the whole, food tends to be a
[1:07:25]
lower proportion of overall revenue for stadiums.
[1:07:29]
much more comes from merchandise and a lot comes from ticket
[1:07:33]
sales and all of the fees tacked on to those.
[1:07:38]
but food is actually an area where it's been reported that
[1:07:46]
stadiums can afford so to speak, to lower prices for consumers.
[1:07:51]
we see that coming out of the atlanta experience and some of
[1:07:59]
the other stadiums who have led the charge on reducing prices
[1:08:03]
for concessions, have sort of come out and said, this is not a
[1:08:08]
concern for our bottom line. And so I think that's suggestive
[1:08:14]
of an however all good direction to trend.
[1:08:15]
>> and then have you seen in the research that you've done -- I
[1:08:19]
know the topic of the legislation that is being
[1:08:22]
considered in this legislature and probably next year, is that
[1:08:27]
it's using the government funding to build the stadium as
[1:08:32]
the qualifier. But is there a difference
[1:08:36]
between the pricing models you seen in facilities that are
[1:08:41]
privately owned and then work into the concession agreements
[1:08:45]
versus ones that are actually owned by the municipality or the
[1:08:49]
state, county, city, what have you; and then lease the facility
[1:08:55]
to the professional sports organization, and then either
[1:09:00]
the municipality or franchise then has the third party come in
[1:09:05]
as subcontractor to do concessions.
[1:09:08]
>> yes, so we argue that what constitutes a public subsidy for
[1:09:15]
scoping legislation like this should be as broad as possible.
[1:09:18]
so, it's not always the case that a development project is
[1:09:23]
receiving just like a check or a grant direct subsidy.
[1:09:28]
but they often receive public benefit in the form of tax
[1:09:32]
abbatements, other economic development incentives, tax free
[1:09:37]
bond issuance, other public financing mechanisms.
[1:09:41]
we argue that those should be defined and trigger policies
[1:09:48]
like street pricing. So I think that captures a lot
[1:09:52]
of the venues that would o. There face, seem to be entirely
[1:09:58]
privately-held. It's often not the case that
[1:10:00]
they have not received any kind of public subsidy.
[1:10:04]
to your question about other sort of mechanisms, there has
[1:10:09]
been some movement at the case-by-case basis for
[1:10:16]
localities to include provisions like this into community benefit
[1:10:21]
agreements as they negotiate redevelopment deals with teams
[1:10:26]
and stadiums. I know that brian works a lot on
[1:10:29]
that for the rfk stadium redevelopment deal in dc.
[1:10:34]
many of those have been unsuccessful.
[1:10:36]
but I think they have provided a good opportunity for action
[1:10:43]
outside of the traditional legislative process.
[1:10:46]
all of the same problems would remain.
[1:10:48]
we would need strict enforcement but that is one model that we
[1:10:53]
see in local areas really start to try to utilize.
[1:10:59]
>> if it's okay -- if you don't mind.
[1:11:06]
mr. Hess, so, emily talked about -- certainly because a lot
[1:11:16]
of our major professional sports teams, they won't build new
[1:11:20]
stadiums any time soon. So where is the chicago bears,
[1:11:23]
could have negotiated that with east chicago in indiana or
[1:11:27]
kansas city with the chiefs, or rfk with the commanders, what
[1:11:32]
would be the opportunity, I guess, for communities to
[1:11:39]
negotiate that in terms of new york development or
[1:11:42]
renovations of existing stadiums?
[1:11:45]
>> that's a great question. In a lot of cases, every 20
[1:11:49]
years or so, the team comes knocking on the local city and
[1:11:53]
the state legislators and say, it's time to get a new
[1:11:59]
jumbotron, renovations. We need to be a state-of-the-art
[1:12:01]
venue. And more often than not, the
[1:12:03]
economic development that they promised has not even come close
[1:12:07]
to what the tax dollars the first time ever were.
[1:12:11]
and so now but they're going to leave.
[1:12:14]
they say they threaten to leave and two of new york's teams are
[1:12:17]
in new jersey. And they'll say, we're going to
[1:12:19]
go across to the meadow lands next if you don't pay up and
[1:12:23]
help us renovate this stadium. Those would be the levers of
[1:12:30]
opportunity for the local governments to say, okay, fine,
[1:12:35]
if you want 500 million dollars for whatever, then you need to
[1:12:39]
create these fan-first concession pricing.
[1:12:41]
frankly, I would want more in that list.
[1:12:44]
I would want discounts on tickets for the taxpayers.
[1:12:47]
I would want to make sure that every game that's played in
[1:12:50]
there is available to local taxpayers for free, at least
[1:12:52]
over the air on broadcast, if not through some kind of
[1:12:57]
streaming platform. Because these stadiums keep
[1:12:59]
building them. And then to your earlier
[1:13:04]
question about the economics of it all, most of the money these
[1:13:07]
teams make are in television contracts.
[1:13:10]
concession sales while important and they grow year-over-year,
[1:13:13]
are pocket change to most of these teams compared to the t
[1:13:17]
t.v. Contract. They can afford to make it a
[1:13:21]
fan-friendly experience and it will get more people in the
[1:13:23]
door, which means the game will be more exciting and the
[1:13:25]
television will be more exciting at home.
[1:13:27]
>> so building on that, when you look at the yankees, the
[1:13:33]
rangers, they are going to be beneficiaries from massive t.v.
[1:13:37]
contracts. You look at minor professional
[1:13:40]
sports, which we have a lot of in new york, they are not paying
[1:13:43]
out the same amount in player contracts and player salaries,
[1:13:47]
they also aren't getting revenue sharing and television
[1:13:51]
contracts. So is there a concern that by
[1:13:55]
instituting street pricing in lowering their ability to raise
[1:13:58]
revenue through concessions, it could jeopardize the economic
[1:14:03]
viability of minor professional sports in new york?
[1:14:07]
>> I don't know what the economics of the minor leagues
[1:14:10]
here are. And that will probably be a team
[1:14:12]
by team question. I know from my work with
[1:14:16]
mr. Bell from ticket sales that significantly marked up
[1:14:19]
food and concession pricing is a main revenue generator for
[1:14:25]
venues. And that's a significant part of
[1:14:27]
their bottom line. They need those inflates prices
[1:14:30]
to keep doors open. Frankly to me, there is a
[1:14:34]
million other ways and part of that problem is also live nation
[1:14:37]
and the monopoly that ag james is breaking up right now.
[1:14:42]
so there is some questions around that.
[1:14:44]
I would want to look at the specific teams and see, but
[1:14:48]
nothing that the street pricing is preventing profit.
[1:14:53]
and at the same time if you look at the falcons model as
[1:14:57]
increasing sales by 16%, maybe now that minor league baseball
[1:15:01]
team will attract more local fans to come out for family
[1:15:05]
days. I mean, personally, I think
[1:15:07]
minor league baseball is more enjoyable than major baseball,
[1:15:11]
because the fan experience is more family-friendly
[1:15:15]
environment. You might see that become more
[1:15:18]
accessible. And that could actually improve
[1:15:20]
the numbers for those teams. >> thank you.
[1:15:29]
>> good morning. Great to see you all and
[1:15:31]
familiar faces. Thank you for your comments on
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the new york adjourning fee prevention act.
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hopefully we can get that done. So, in terms of the -- let me
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backtrack. I found it interesting your
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comment on collecting information and data on how much
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the city is spending on concessions.
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are there any states that mandate any type of reporting on
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the revenue that's flowing in and out of the city from -- or
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state, from stadiums and concessions?
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how are you collecting this data?
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maybe the state can learn from that.
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>> I'm unaware. >> so, for airports, there is
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the clearest reporting structure, though it is somewhat
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spotty region to region. And the port authority for
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instance, has pretty good reports on the financial flows
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through airports. I'm not aware of any for
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stadiums. I don't believe it's mandated in
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any instance. There might be more information
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out there than I have been able to track.
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the problem is that it's an incredibly segmented market,
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obviously, so have some kind of repository for this information,
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even just basic numbers and answers to questions would be
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helpful for diagnosing this problem more acutely.
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but from the evidence we've been able to gather so far, I haven't
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seen anything that would provide what you're looking for.
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>> okay. So I guess despite the fact that
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the states are providing taxpayer benefit, we're
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partially funding and we get no reporting on what's going into
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the city or the state? Okay, that's helpful.
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the street price plus models, are there any concerns that some
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of the concession operators might try to gamify the system?
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so for example, a mcdodged hamburger versus a shake shack
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hamburger. How would this pricing model
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work? Are you concerned about it?
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and any language you think might be helpful to stop that.
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>> I do share -- why I like the falcons model is it limits the
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gameification that can happen. If I recall, I think they had
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chicken fingers with a scoop of caviar on top.
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how would you street price that? I guarantee you no venue around
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yankee stadium is selling that. So, you might end up seeing some
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of those kinds of weird games that vendors can play inside.
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if you have a menu that says, you need to serve a hotdog, a
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soda, a pretzel and a domestic beer for a basic menu for the
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street price. And you let the teams -- because
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some fans do like the innovative food specialty options.
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I have gone to mlb foodest and that's always a blast.
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so you don't want to get rid of that opportunity for fans if
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they're willing to pay inflated price.
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but to be able to have that option.
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I know this hotdog will be 3 bucks or this domestic beer will
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be 5 and that I think would be the right model.
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just require a certain base menu have those street price levels.
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>> thank you. >> thank you very much.
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this kolb includes today's hearing on fair concession
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pricing. -- this concludes -- thank you
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very much to my colleagues who were in attendance today and
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thanks to our witnesses.