[0:00] to our um it is January 22nd

[0:05] 7:05. Go ahead and do roll call.

[0:09] >> Denise Hall, present.

[0:11] >> Julie Bro, present.

[0:13] >> Chanel Roth, present.

[0:15] >> Chase Randall, library director,

[0:16] present.

[0:18] >> Keani Masherino, present.

[0:20] >> Crystal Warmer, present. Jesse Lloyd,

[0:23] present.

[0:24] >> And then Malcolm Walden and Melody

[0:26] Gochas have asked to be excused for

[0:28] today.

[0:29] Um, since Melody is not here, we'll go

[0:31] ahead and turn the time over to Chicks

[0:33] for any library updates.

[0:35] >> Okay. So, if you look at the I have kind

[0:39] of the notes of some of the big ticket

[0:40] items for my comments today. So, the

[0:43] first cool thing that I want to share

[0:45] some general announcements. So, this

[0:46] library was originally a Carnegie

[0:48] founded library

[0:50] and I got an email from the Carnegie

[0:53] Foundation that as part of the America

[0:55] 250 celebration that they've reached out

[0:56] to all of the I think it was over 2,000

[1:00] Carnegie libraries that were founded by

[1:02] the Carnegie by Andrew Carnegie back in

[1:04] the day. Um, and then about I think it

[1:06] was like 1,500ish of those are still

[1:08] operating. and the Carnegie Foundation

[1:10] is going to be giving us a $10,000 grant

[1:13] >> that's a Celebrate America 250.

[1:16] >> Um, so that'll be really nice. And I

[1:20] already have a plan of what to do with

[1:22] that. So on the next line item, if you

[1:24] guys go over to the junior section of

[1:26] the library, you'll notice we now have a

[1:28] fourperson study pod. Um, I went and got

[1:31] that myself with the with the city's

[1:34] maintenance guys. We got in a truck and

[1:35] we drove up to the North Logan City

[1:37] Library that they were getting rid of

[1:39] theirs. And so I spent a whole day

[1:41] taking that thing apart and bringing it

[1:43] back. Um I didn't put it back together.

[1:45] The other guys did, but um they put it

[1:47] back together. Um and so we got that for

[1:50] nice and cheap. And so then the plan is

[1:51] I want to get two of the individual

[1:53] study pods because often we have people

[1:56] that use our reading rooms, but those

[1:58] can hold up to 12 people or six people

[2:01] and but like 80% of the time it's just a

[2:02] single person. So this way what I'm look

[2:05] what I'm want to do is get two of the

[2:07] single ones are kind of like a phone

[2:08] booth style. Um so I hope to use that

[2:11] $10,000 for that sometime this spring.

[2:14] >> So could people use it as a phone booth?

[2:17] >> I wish I had

[2:19] >> Yeah, exactly. No, that's the point,

[2:21] right? If if people are on the like need

[2:22] to make a phone call or things like

[2:23] that, you don't want to step outside,

[2:24] right? You can go in there. It's not

[2:26] perfectly soundproof, but it's pretty

[2:28] good. So um so that that was a lot of

[2:31] that was a that was a long day.

[2:33] interesting day, but it was good cuz

[2:35] well the other problem was there was an

[2:36] accident on I80. So it took us till

[2:40] 9:00. We left at 6:00 and took us till 9

[2:41] to get out of the valley.

[2:43] >> It was crazy.

[2:44] >> Um so the other big news is online

[2:47] payments are now available. So people

[2:48] can pay for their non-resident fee. They

[2:51] can um pay for their car, pay for a lost

[2:54] card fee or if they lost a book and they

[2:57] don't want to buy a new one, they just

[2:58] want to pay for it, they can now do all

[3:00] those things online now. So, that was

[3:02] one of my big projects this year. It

[3:04] took way longer than I thought it would,

[3:06] but it's finally done.

[3:07] >> Just curious, what what program are they

[3:09] using for

[3:10] >> So, we're using Smart Pay. Um, Smart Pay

[3:12] with Comprise. Um, it's the same vendor

[3:14] that we use that provides our kiosk

[3:16] payment terminals. And what I'm going to

[3:18] do now that online is available to to

[3:21] keep this as cost neutral to the library

[3:23] is I'll be getting rid of two of our

[3:25] credit card terminals on the kiosk. So,

[3:27] we'll keep one, but then we'll still

[3:29] have the we'll just have the one on now.

[3:31] People can pay online, they can pay at

[3:32] the kiosk, or they can pay at the

[3:34] information desk. So, we still have all

[3:36] those options for people to make

[3:37] payments.

[3:38] >> Does that mean someone can get an online

[3:40] resident library card online or do they

[3:42] have

[3:43] >> That is still coming. Um I I there's

[3:45] some changes that I need to make to the

[3:47] system to allow that. We currently have

[3:49] that function turned off because we have

[3:51] to jump through a couple more hurdles on

[3:53] that, but I wanted to get this done

[3:55] first. And then my goal is is by summer

[3:57] reading that that will be available that

[3:59] you can be in Iranberry

[4:02] or Bransville or Vernon even like

[4:04] anywhere in Tilla really Tilla County

[4:07] and you can go online and get a library

[4:09] card all completely online without

[4:11] actually having to come physically into

[4:12] the building. So that's my goal for this

[4:15] year. That's my big project to get done

[4:16] this year.

[4:17] >> That's awesome. So

[4:18] >> and then what happens with the physical

[4:19] library card? So that's what that those

[4:21] are some of the hurdles I still need to

[4:22] figure out of like if they would just

[4:23] get a digital card and then we could

[4:26] mail them a physical card or so working

[4:29] on those logistics is the project.

[4:31] >> Yeah. My brother's library in Virginia.

[4:33] I got a card from them just all online

[4:35] and I just got me the card number and a

[4:37] pin and put it on my Libby.

[4:40] >> Yeah. So So that's what So we'll

[4:42] probably do something like that. That's

[4:43] what we're we're looking at doing.

[4:45] >> Um Yeah. And I have that as my next

[4:47] thing. apply for and renew on library

[4:49] cards online is my goal is sometime this

[4:51] year technically before summer reading

[4:53] >> reading. Okay.

[4:54] >> Um and then I would also add that as

[4:56] part of America 250 we're doing some

[4:58] special displays and then we're

[5:00] partnering with the city for a bunch of

[5:01] activities that will really start

[5:02] ramping up as we get closer to summer

[5:05] and especially during summer reading and

[5:07] um we'll have different programs and

[5:09] events to celebrate America 250. ordered

[5:11] a bunch of um books celebrating America

[5:13] and American history and we we'll have

[5:15] some special displays and I'm hoping to

[5:17] get some more decoration as well in the

[5:19] library for that. So stay tuned. That's

[5:22] all coming in the next couple of weeks.

[5:25] Um

[5:27] staff news. So we are fully staffed.

[5:28] However, in between the time that we had

[5:30] our last meeting and this meeting, I did

[5:32] have a staff member that that left and

[5:34] we did hire a new person. We poached her

[5:37] from the parks and recck department. Um,

[5:39] so yeah, you heard you heard about

[5:42] >> nothing else.

[5:43] >> So, so we we happily poached her away

[5:46] from the parks and recck department and

[5:48] um due to some cost savings, we were

[5:50] actually able to make her a regular

[5:51] part-time employee instead of a a

[5:53] cyclical employee. So, that was that was

[5:55] nice. So, we have a little bit more

[5:57] staff hours and so we're going to be

[5:58] able to expand our programs a little

[6:00] bit. Not a ton, but optimize more of

[6:02] that and then also just have a little

[6:04] bit more staff hours. Um, as far as the

[6:07] building and grant project updates, so

[6:09] our north side has been fully zeros

[6:10] escaped. You can and you can see all

[6:12] that and all that beautiful rock. Um,

[6:14] and then we've got the picnic tables

[6:16] installed. Um, and we our HVAC system is

[6:20] currently undergoing a big upgrade that

[6:21] increases the effectiveness and

[6:23] efficiency. Essentially, they're going

[6:24] through and replacing all the valves

[6:26] that control the air flow in the

[6:28] ceiling. Um, because apparently a lot of

[6:30] them have been broken. So that's been

[6:32] it's kind of revealing to be like,

[6:33] "Yeah, that's why this room's always

[6:35] cold or hot or whatever it is." So

[6:37] they're working on that. Um hopefully in

[6:39] the next couple of month, uh next couple

[6:41] of weeks that will be completed. They

[6:43] just ran into some issues where um they

[6:45] get up there and it's like, "Oh,

[6:46] actually this whole thing is broken." So

[6:47] we instead of replacing just this one

[6:49] piece, we have to replace this whole

[6:50] section. And and since I'm not managing

[6:52] that project, that's through the parks

[6:54] and recck department. Just

[6:56] communication's a little bit slower. And

[6:58] then we're also going to be getting new

[7:00] digital thermostats so that every it'll

[7:02] be a smart system. Um, we're not getting

[7:04] a new chiller like I thought we would be

[7:06] getting this year. Just turned out to be

[7:08] too expensive. So, we are getting that

[7:10] next year. So, that'll be really nice

[7:12] when that's all done. Um, and then the

[7:15] stamped concrete east project has also

[7:17] been finished. You can see out there we

[7:19] got the beautiful stamped concrete and

[7:21] the rock around the trees. So now the

[7:23] last big project for as far as the zero

[7:26] escaping and and building maintenance is

[7:28] the big grass area in the front and on

[7:30] the east side of the library. Um so I

[7:33] have some I had a meet I had a

[7:34] preliminary meeting with our new mayor, Manzion. Um I don't can't share

[7:39] details at this meeting yet, but I hope

[7:41] next meeting to be able to share some

[7:43] awesome plans. It seems I was given she

[7:46] gave me very tentative approval. Um, but

[7:48] then we still have to go through the

[7:49] whole budget process and and capital

[7:51] projects and everyone else also also

[7:53] asking for money. So, we'll see where

[7:55] that goes. But let's just say I'm I I'm

[7:57] extremely excited for it. I think it'll

[7:59] be I'm not just going to zero it. We're

[8:01] going to put it to some use. So, TBD on

[8:04] that. Um, some event highlights that

[8:07] we've got going on. So, we're back in

[8:08] the swing of things with normal programs

[8:10] after our our Christmas break and then

[8:12] we're starting to gear up for summer

[8:14] reading. Um hopefully friends of the

[8:16] library will be contributing to

[8:18] >> planning on it. We just haven't

[8:20] Arizona's been gone so we haven't had a

[8:22] meeting yet.

[8:22] >> Oh, okay. So, um so we'll get that uh

[8:26] our donation from the friends of the

[8:28] library bookstore here and then we'll be

[8:30] getting tons of awesome prizes and

[8:32] everything. So stay tuned for summer

[8:34] reading. Um we also have apparently a

[8:37] lot of blood needs is needed. So blood

[8:39] drives we got on the 30th, the 17th and

[8:41] then of February and of March. So if you

[8:44] have any extra blood, you can bring it by the library. Um so and then

[8:50] we have an after hours book club on

[8:52] January 30th and February 27th. This is

[8:54] for adults as well. Um so it's the adult

[8:57] after hours book clubs on our Fridays.

[8:59] And then our big event in February is we

[9:02] had a K-pop demon hunter sing along here

[9:04] in the community room

[9:05] >> and the registration filled up like

[9:07] within the first couple hours after we

[9:09] made it available um because we could

[9:11] only fit so many so many people in this

[9:13] room.

[9:14] >> One of them.

[9:15] >> So uh so we booked it out now that it's

[9:18] going to be in the main area of the

[9:19] library. So basically as many people as

[9:22] >> within reason can attend as possible. So

[9:25] >> call the fire.

[9:26] >> The fire car.

[9:28] >> I know. So that'll be get happening on

[9:30] the 20th and that'll be after hours. So

[9:32] it'll be at 6:30 on a Friday. We close

[9:34] at 6:00 to the public and then we'll

[9:37] open it up for for this event

[9:39] >> in February. The demon hunters

[9:40] >> February 20th February 20th K-pop Demon

[9:43] Hunters sing along.

[9:46] >> So and then today

[9:47] >> tell my kids

[9:48] >> uh today the only big

[9:49] >> I will not be telling my kids.

[9:51] >> The only big thing we're discussing is

[9:52] just the uh an update to the circulation

[9:54] policy. So

[9:56] >> okay, any questions or

[10:00] Oh, did you I don't know if the programs

[10:03] has told you the Wacky Wednesday fills

[10:05] up within an hour.

[10:07] >> We're looking at

[10:08] >> that. We're looking at that as well.

[10:10] >> It fills up. It filled up fast. I was

[10:12] like, "So is Wacky Wednesday." And me

[10:13] and the three other moms that send our

[10:15] kids are like, "We didn't get like

[10:17] forget." So, with the new with the new

[10:20] staff member, um that's something that

[10:23] we we're looking

[10:25] >> because originally we brought her on for

[10:27] only 15 hours a week, but I was get her up to 25 hours a week. So, I'm

[10:31] hoping to allocate a chunk of those

[10:33] hours towards programs so we can expand

[10:36] our program. So, TBD.

[10:37] >> Yeah.

[10:38] >> But it's being looked at.

[10:39] >> I had to send one kid one week cuz one

[10:41] spot. I was like, "Sorry, my other kid."

[10:44] Mm-m.

[10:45] >> So,

[10:47] >> but thanks for bringing that up. I won't

[10:48] >> I was just like just a heads up that one

[10:50] is

[10:51] >> also popular. Good. Okay.

[10:53] >> I'd rather have that problem.

[10:55] >> Yes.

[10:56] It's a good problem.

[10:57] >> I mean, all of your programs have that

[10:58] reputation.

[11:00] >> Yeah.

[11:00] >> It's been

[11:02] to the sign up, the city one. That's

[11:04] when it's

[11:05] >> all of a sudden now it's just fills

[11:07] right up.

[11:07] >> Okay.

[11:08] >> I don't know why, but

[11:10] >> people are seeing it more or something.

[11:11] >> I hope I would hope so. Yeah. It's a

[11:13] good way. We made that switch partly for

[11:15] that reason. So, it's one place to go

[11:17] to. So, we'll

[11:19] Okay, any other questions or comments?

[11:23] Okay. So, let's talk about um the

[11:26] circulation policy. So, this this policy

[11:31] we've I've actually already updated it.

[11:34] Um I had to kind of do a quick um uh a

[11:38] quick update with this policy and the

[11:40] mayor already has signed it and approved

[11:42] it. um these changes uh just due to the

[11:45] fact of the timing that I needed to get

[11:47] it done sooner rather than later than

[11:49] waiting for this meeting um because on

[11:52] the advice of the attorney I had to make

[11:53] these changes before I could send people

[11:55] to collections. So what we what I've now

[11:57] what we've now started doing um if you

[11:59] look under section nine of the

[12:02] circulation policy so it's on page three

[12:06] um made some updates to this section.

[12:08] I'll read through those and we'll we'll

[12:09] talk about them. So 9.2 Two, we

[12:12] clarified that when any item other than

[12:14] a device or technology item is overdue

[12:15] by more than 14 calendar days, the

[12:17] patron will be build for the item and

[12:18] circulation privileges will be blocked.

[12:20] Devices and technology items will be

[12:21] build to the patron on the first

[12:22] calendar day overdue and circulation

[12:24] privileges will be blocked. Obviously,

[12:25] since those are higher ticket items, we

[12:29] don't give you that 14-day grace period.

[12:32] Um, so 9.3 is where the big changes were

[12:34] made. So, the new um paragraph says,

[12:37] "Patrons who fail to return or pay for a

[12:39] library materials for more than 30 days

[12:41] shall be referred to the city attorney

[12:43] for further action, which may include

[12:45] prosecution for library theft. After

[12:47] referral, an additional attorney

[12:48] processing fee will be added to the

[12:49] library account according to the current

[12:51] fines and fees schedule. Library

[12:53] accounts that remain delinquent 30 days

[12:54] after referral, the city attorney may be

[12:57] referred to a third party collection

[12:59] agency. the account holder shall be

[13:01] liable for any crude costs, fees, and

[13:03] charges incurred in the pursuit and

[13:05] execution of collection efforts. So, we just had to add that language before

[13:10] to make it abundantly clear that we have

[13:12] people and I want to clarify this is not

[13:14] everybody. This is people that have many

[13:17] items that have not been returned and

[13:19] we're talking hundreds of dollars.

[13:22] Um I ran a report of the last 5 years

[13:26] and we had almost $50,000 worth of

[13:29] unreturned books.

[13:31] >> Oh wow.

[13:31] >> So

[13:32] >> I thought my decent amount that's about 40% of my annual budget for

[13:37] books.

[13:39] So, and then so I filtered I filtered

[13:41] that and I was like, "Okay, what about

[13:42] how many of these are just are like our

[13:44] big ticket item are people that owe

[13:46] let's say like $100 or more and half

[13:49] that amount was people that owe $100 or

[13:52] more of books." So,

[13:53] >> so they're just blatantly not Yes.

[13:56] >> the returning stuff.

[13:57] >> Yeah. So, these are and I will say that

[14:00] the when I when I had this discussion

[14:02] with the city attorney, let's just say

[14:03] he recognized

[14:05] >> a lot some of the names of of of people.

[14:08] So the idea frequent flyers.

[14:10] >> Yes.

[14:10] >> So the idea behind this is I'm only I'm

[14:13] sending those kind of higher ticket. Um

[14:16] so if it's just you forget one book,

[14:18] we're not sending the collections for

[14:19] one book. It has to be a lot. Um

[14:24] and so but I want to clarify that we

[14:27] give we I want to walk through the

[14:29] process so you guys understand. Um, so

[14:31] if you don't return the item, you then

[14:33] have 14 days. And if since from its due

[14:36] date, only once it's overdue by more

[14:38] than 14 days, then when do we block your

[14:40] account and it kicks you out of Libby

[14:42] and you can't check out or put more

[14:44] items on hold until you return or pay

[14:46] for or replace the books that you have

[14:48] checked out. And then if after another

[14:51] 30 and you get an email notification as

[14:53] well. If after 30 days after it was due,

[14:56] you still haven't returned the item or

[14:57] done anything, then we send you a

[14:59] letter. Then another 30 days after that,

[15:03] then we if you still haven't returned

[15:05] it. So we're now going on almost 2

[15:06] months from when it was due, then we

[15:09] refer you to the city attorney's office

[15:12] and then they send you a letter and then

[15:14] another 30 days. So it's it's 4 months

[15:16] after

[15:17] >> my gosh,

[15:18] >> before we would send someone to

[15:19] collections. So they've got they would

[15:21] have gotten multiple notices, email um

[15:24] and letters both from our from the

[15:27] library and from the city attorney. Um

[15:30] and then people who are sent to

[15:32] collections they can either come and pay

[15:33] us or they can pay the collection agency

[15:35] whichever they want to do. um we talked

[15:39] about possibly cuz you if you look in

[15:41] the section you do see it says including

[15:43] prosecution for library theft that was

[15:45] that option was discussed but just based

[15:48] on talking with the city attorney as

[15:50] well as seeing what other libraries do

[15:52] sent just sending people to collections

[15:53] makes the most sense as it's the least

[15:56] amount of work for the for the city but

[15:58] then also people actually have responded

[16:00] better I I talked to some other library

[16:02] directors and they said that no we found

[16:03] that people actually responded better

[16:05] like they got more people paid paid

[16:07] their bill or returned the items if they

[16:09] were sent to collection versus being

[16:11] prosecuted. So anyway, I thought that

[16:13] was an interesting

[16:14] >> be the other way around.

[16:15] >> Yeah, you'd think personally.

[16:17] >> Yeah, legal, right?

[16:19] >> Well, most people do return the items

[16:22] once they get the letter from the

[16:23] attorney's office. We have noticed that

[16:24] that's

[16:25] >> cuz it's probably been in their car

[16:27] >> back into the house and back to the car

[16:29] several times. It still hasn't

[16:31] >> or it's I mean, if it's lost, you have

[16:33] to copy. Well, I I recently found the

[16:36] book that I paid for cuz I could not

[16:39] find it. I'm like, I tore my house

[16:41] apart.

[16:41] >> Mhm.

[16:42] >> And I'm helping my friend sell her house

[16:44] and we were packing up and she it was in

[16:47] her daughter's room.

[16:48] >> And she goes, "Well, you gave it to us."

[16:50] And I was like, "I did not get the

[16:52] library."

[16:53] >> Not belong to.

[16:54] >> And I'm like I'm looking at it and as

[16:56] soon as I see it, I'm like, "That's the

[16:58] book I paid $40 for." And so I have it

[17:01] back now. But now it's mine cuz I paid

[17:04] for it.

[17:05] >> So, and we do offer

[17:06] >> you can I know

[17:08] >> if it's within a year.

[17:09] >> If it's older than a year, we say we're not issuing a refund for that. But

[17:14] >> no, or and but then something else

[17:15] people forget, you can also replace it.

[17:17] However, the keys with replacing it is

[17:19] it has to be a new copy

[17:22] >> because we've had people try and bring

[17:23] in other libraries discarded versions of

[17:27] like here's a replacement. It's like

[17:29] >> yeah, I know you got this for five bucks

[17:31] off. through the free charge the book

[17:33] what the book is.

[17:34] >> Yeah, roughly just a generic fee.

[17:37] >> No, so it's it's the value of the book

[17:39] plus a couple dollars usually.

[17:40] >> Yeah, cuz they're library grade. Like

[17:42] most of them are nicer than

[17:44] >> Well, yeah.

[17:46] >> library binding or and we also put like

[17:48] the plastic on them and those kind of

[17:50] extra steps.

[17:51] >> So that's why I was like, I'll keep it

[17:52] now.

[17:54] >> Anyway, so we made all these changes and

[17:57] I started sending people to collections

[17:58] back in early December. So, how's that

[18:01] working out?

[18:02] >> Um, I haven't heard anything back so far

[18:04] cuz I said just cuz I I guess they still

[18:06] have to process and start doing all

[18:07] their things. So, December,

[18:08] >> we'll see. Hopefully, maybe maybe soon.

[18:11] >> How much are collection fees?

[18:13] >> So, we don't charge an extra collection

[18:15] fee. We just charge the attorney fee.

[18:18] So, the attorney the we call it an

[18:19] attorney fee and it's $30. So, if you

[18:22] get to the point where we refer you to

[18:24] the attorney's office and they send you

[18:25] a letter, then an extra $30 charge is

[18:28] added to your account. It's not very

[18:29] much for an attorney fee.

[18:31] >> Yeah. So that's Well, all this all the

[18:33] attorney does is he they have the form

[18:35] letter and he signs them and then sends

[18:37] them. So

[18:37] >> most attorneys charge like hundreds of

[18:39] dollars an hour.

[18:41] >> Yeah.

[18:42] >> It's a minimum fee.

[18:43] >> Yeah. And so we decided not to add any

[18:45] other fee because we figured that $30

[18:47] covers that. And

[18:49] >> and we'll have people that'll come in

[18:50] and pay for all the books, but then they

[18:52] won't pay the attorney fee and they just

[18:54] don't want to use the library anymore.

[18:55] So it's like, okay, whatever. So

[18:59] >> anyway,

[18:59] >> that's a bummer.

[19:00] >> Any questions or concerns on that?

[19:03] >> Seems fair.

[19:04] >> Okay.

[19:06] All right.

[19:09] So, next.

[19:10] >> So, do we need to sign that one?

[19:12] >> So, this one it's already that this

[19:14] version that you have was just the red

[19:15] lines version. If you look on the

[19:16] library's website, the updated version

[19:18] is already on there.

[19:19] >> Okay.

[19:20] >> Because the the signature that that

[19:22] matters is the mayor is the mayor.

[19:26] >> Um, so see how it

[19:29] >> I didn't think you guys needed to sign

[19:30] that one since it's already official,

[19:32] but I wanted to make you all aware and everything with that. So, okay. Um,

[19:38] next

[19:39] part of the we have a strategic plan and

[19:42] a technology plan for the library. And

[19:44] these are three-year plans. And part of

[19:46] it is that I should generally try to

[19:48] review these with the board um once a

[19:50] year. I think January is when we adopted

[19:52] it. So, it's been a year. So, I'd like

[19:54] to read through them with you and then

[19:56] kind of give you updates on where we're

[19:57] at with them, what things have changed

[19:59] or not changed or um things like that.

[20:01] And then we will look at adopting a new strategic plan and a new technology

[20:06] plan in 2028. So, we we're not we can

[20:10] start talking about maybe things to add

[20:13] or change or or look at for the future,

[20:15] but um we're not we wouldn't be making

[20:17] any changes to these until 2028.

[20:20] So I'll let you you can read through the

[20:22] mission statement, the vision

[20:23] statements. Um but let's jump right into

[20:26] the objectives.

[20:30] Uh so the strategic plan for fiscal year

[20:34] 25 through 2028. So our vision statement

[20:37] one is the to and this is on page two

[20:39] says the Twilla City Public Library

[20:41] provides the community with fair and

[20:42] equal access to vital information

[20:44] resources. And so we have three

[20:45] objectives to help meet that vision. So

[20:48] objective 1.1 is attend regular outreach

[20:51] events to grow the number of active

[20:52] registered card holders to over 15,000.

[20:55] So I will say that this this first

[20:58] objective is a little optimistic. Uh

[21:00] when I made it and or when I first

[21:03] proposed this all the way back at the

[21:04] end of 2024

[21:06] um beginning of 2025

[21:08] um we had about 12,000 card holders.

[21:11] However, when we made the switch to Koha

[21:14] um this time last year, we also did a

[21:16] very deep cleanup of our card holders

[21:19] and I found out that our real number is

[21:21] actually about 10,000. We had a lot of

[21:23] people I think co co threw a huge wrench

[21:26] in things. Like if you look at our card

[21:28] holder numbers precoid, postco were

[21:31] still not quite hitting it, but I am

[21:33] confident that the card holder numbers

[21:35] that we have now are bulletproof

[21:37] accurate.

[21:37] >> Accurate. Um because I was finding out

[21:39] that under the old system, we had quite

[21:41] a lot of people that it said they were

[21:44] active when they were 100% not active.

[21:47] So that was one of the reasons we

[21:49] switched to the new system because it

[21:50] actually keeps better track of that kind

[21:52] of thing. So we currently only have

[21:53] about 10,000 and it is pretty ambitious

[21:55] to grow by 50% in 2 and 1/2 years. But

[21:59] that is one of my big goals is I would

[22:00] like to eventually get to 15,000 active

[22:03] card holders. And this counts. This

[22:05] counts everybody. Residents,

[22:06] non-residents, and juveniles. So even if

[22:09] you get your kids a card, that does

[22:10] count towards this number.

[22:13] >> Tilla County is the fastest growing

[22:15] county in the state. So that's very

[22:17] doable.

[22:17] >> A big push for get your kids card.

[22:19] >> Well, the summer reading, I would guess,

[22:21] brings

[22:22] >> It does. And then and then once we move

[22:24] to the online cards, I'm hoping that'll

[22:26] be a huge barrier that will be gone and

[22:29] then we can

[22:29] >> Is this the only tool in the county that

[22:31] can get a card? So, anybody in Utah can

[22:33] get a card. We actually changed that

[22:35] this last year that anybody in Utah can

[22:37] get a card, but you only get it for free

[22:39] if you're in Twilla City. So,

[22:42] um, and then build and upgrade the

[22:44] library physical and digital collection

[22:46] to achieve annual circulation of over

[22:47] 350,000 total items by the end of fiscal

[22:50] year 2028.

[22:52] Um, so we are well on track for this

[22:54] one. We had 275,000 checkouts the last

[22:58] year. So, we're up up. I think that was

[23:00] up.

[23:01] >> Was it 10%? I don't have it in front of

[23:03] me, but it was about 10% up. And

[23:05] especially Libby is just growing like

[23:08] crazy. So, and I've made a concerted

[23:10] effort to dedicate a lot more of my

[23:12] budget to Libby without neglecting our

[23:15] physical collection. Um, including

[23:18] taking some of the savings from

[23:19] switching our catalog system and being

[23:22] able to buy more books and buy more

[23:24] audio books and ebooks. So, and I know

[23:27] that there's things might be also

[23:29] improving on that front because Libbyy's

[23:31] made some changes. It used to be that

[23:33] you could choose like suspend your hold

[23:34] or deliver later, but now they've just

[23:36] made it suspend holds and it'll

[23:38] automatically remove the holds after a

[23:40] year if you suspend your hold for a year

[23:42] cuz I think that was also causing a lot

[23:44] of issues of people using the holds as a

[23:46] TBR list rather than like genuinely

[23:48] putting it on hold.

[23:50] >> So, you could keep doing your reading

[23:52] list.

[23:53] >> Yes. So you could keep doing deliver

[23:56] >> and so keep in line.

[23:58] >> Now they just switch to suspend

[24:00] immediately.

[24:01] >> Yeah. So we're I'm hopeful that change

[24:02] will help speed up wait times for people

[24:05] so they're not having to wait as long

[24:07] and increase our checkouts. So um and

[24:10] then the library will have over 175,000

[24:12] annual visits by the end of 2028. Um so

[24:15] we had 150,000. So we're also well on

[24:19] track for this one. And I got some

[24:22] interesting data from John Perez. He was

[24:25] able to look up using the the cell phone

[24:27] tracker thing because that that he's

[24:30] used with working to figure out how many

[24:32] people attend like the Founders Point,

[24:33] Hobby Lobby, things like that.

[24:36] >> And he was able to verify some data for

[24:38] us of how many cell phone users come and

[24:41] then compared us to the pool. And we

[24:42] actually have a slightly more people

[24:44] come to the library than go to the than

[24:46] go to the city.

[24:46] >> I would rather come to the library than

[24:48] that pool. No. So,

[24:50] >> so, um, so we're well on track there.

[24:54] So, um, any questions, comments?

[24:58] >> Think they're fine for now? We'll we'll

[24:59] discuss them more, but any

[25:01] >> Well, I think all that I mean, the

[25:03] summer reading, like all of that will

[25:05] help.

[25:06] >> Oh, yeah.

[25:07] >> Yeah.

[25:07] >> Yep. So, that's why we push summer

[25:08] reading so hard because it gets there.

[25:11] Um, vision statement two, materials,

[25:13] programs, and technology offered by the

[25:14] library will adapt to a rapidly growing

[25:16] community, and we want to have the

[25:17] summer reading minutes exceed 4 million

[25:19] minutes read by the end of 2028. So,

[25:22] what you were just referring to,

[25:23] >> and I think we had um just over 3

[25:26] million this last, so we're well on

[25:28] track. And it's been and it started at

[25:30] like 2.3 million my first year, and it

[25:32] just keeps climbing. So, I'm I'm I'm I'm

[25:35] optimistic that we

[25:36] >> are you planning on doing the after

[25:38] hours book club like going to try to

[25:41] keep doing it like the last Friday? Is

[25:44] that the consistency right there?

[25:45] >> It It tends to be Yes.

[25:47] >> doing this year.

[25:49] >> Yeah. Just over a year.

[25:50] >> Oh, it's already been going a year. How

[25:53] >> doing it?

[25:54] >> It's fine. Come.

[25:57] So, um, so implement maintain a

[26:00] quarterly newsletter for the library

[26:01] starting in Q1 of 2025. So, I will admit

[26:04] this is one that I think I was also a

[26:06] little optimistic about. Um,

[26:09] because we have the 90 North Main

[26:11] newsletter that we already put in all

[26:13] our information and then we have the

[26:15] summer reading program that

[26:17] >> that we put out.

[26:19] >> I kind of I I don't know really what to

[26:21] say aside from like check out the 90

[26:23] North Main like there's all our stuff.

[26:25] So if we were a bigger library maybe

[26:29] >> I don't know that everybody reads the 90

[26:31] North I read it cuz it's full of

[26:33] information but

[26:35] >> others don't.

[26:36] >> Were you Were you planning to like

[26:38] publish it online or have copies here?

[26:41] >> So I did so I I did I did do one I had

[26:43] copies here at the library and then I

[26:45] also sent it out to everybody who's um

[26:48] got a card. When you get a card, you can

[26:50] mark if you okay to receive emails from

[26:52] the city that it also went out that way.

[26:55] >> Okay.

[26:55] >> So,

[26:56] >> because the library used to have a

[26:59] monthly newsletter.

[27:00] >> Oh, okay.

[27:01] >> And you just picked it up here.

[27:03] >> Yeah. So, I guess and that is maybe

[27:05] something I I can work on doing better

[27:07] is to actually give it a real try cuz

[27:10] >> is it something that you personally are

[27:12] doing it?

[27:13] >> I I did but and I it would be something

[27:15] that I would do. So, it's it's something

[27:18] I could I need to step up to possibly to

[27:21] try again. And

[27:21] >> cuz I came in to get help with a

[27:23] newsletter.

[27:24] >> Oh.

[27:24] >> And the lady here was helping telling me

[27:27] about it. And she's like, "The hardest

[27:28] part is getting people to get your stuff

[27:31] turned in on time so that you can put it

[27:33] in a newsletter.

[27:34] >> Maybe you already know that, but

[27:36] >> No. Yeah, that's true. um the city

[27:39] recorder or the the mayor's office that

[27:41] does the night north main it's always

[27:42] okay guys give me all your stuff like

[27:45] now so I can give my newsletter

[27:47] >> yes

[27:48] >> so all right and then objective 2.3

[27:51] continue to be a good steward of the

[27:52] library's financial resources and ensure

[27:54] a high quality patron experience by

[27:56] implementing a new catalog for patrons

[27:57] by the end of fiscal year 2025 so that

[28:00] has been completed we do have the new

[28:03] system the Aspen discovery in the coher

[28:06] online catalog

[28:08] all digital purchase requests. You renew

[28:10] your can renew your books online. I

[28:12] think it looks a lot more modern and

[28:14] sleek. Um, and then also we'll be able

[28:16] to do the online payments and renew

[28:18] cards online by the end of the year.

[28:20] >> And have you gotten any patron

[28:22] complaints on it or not?

[28:24] >> No, I've all I've heard is good things

[28:27] like to up your numbers. I mean, people

[28:30] out in the outliers, if they could just

[28:32] use Libby, you know, like if you're in

[28:35] South Room or Vernon or clear out there,

[28:39] I'd be like this could be Yeah.

[28:42] >> No, for sure.

[28:42] >> For the whole year, that's way cheaper

[28:44] than doing Audible each month. So that

[28:46] that's the plan is that once we have it

[28:49] fully set up

[28:50] >> hard on the

[28:51] >> is I'll send out a mailer to to those

[28:53] places and then also see about even like

[28:55] attending like if they have any town

[28:57] events or things like community events

[28:59] to go out there.

[29:00] >> They also I mean they have city

[29:04] >> planning you know like meetings and

[29:07] public that's the goal. So I I I'll go

[29:11] me and the staff member will go and

[29:12] visit them.

[29:14] >> But yeah, I would be a

[29:18] >> hopefully this year by the end of this

[29:19] year that I I'll report on some of

[29:21] those. So

[29:23] >> um yes, our amazing team of librarians

[29:26] and programmers will give outstanding

[29:27] service to the community in a pleasant

[29:28] and welcoming environment. And all staff

[29:31] will continue to have the regular

[29:32] self-directed training incorporated in

[29:33] their schedules. We continue with that staff have have time in their

[29:37] schedule to be able to improve

[29:39] themselves, attend workshops, trainings,

[29:43] etc. And then all library policies will

[29:45] be regularly reviewed and updated as

[29:47] needed to ensure the library is a safe,

[29:48] welcoming, and pleasant place for

[29:49] patrons to visit. So, I'd like thank you

[29:51] all for for that part of it of okay,

[29:54] here's a random new policy about privacy

[29:56] and faxing and so thank you for for

[29:58] helping me stay on top of that. if you

[29:59] notice anything and like Julie's

[30:01] obviously you've made several

[30:02] suggestions and stuff and those have

[30:04] been very helpful.

[30:06] Um all and then upgrade improve the

[30:09] library by enhancing the beauty and over

[30:10] overall long-term sustainability of the

[30:12] library. So that's one of my one of my

[30:14] big focuses. Um for example, I want to clean up our monuments that we have

[30:19] like the pioneer monument here and the

[30:21] mudwall monument. That's something that

[30:23] I'm looking at doing. Um the library is

[30:26] 25 years old, right? 26 this year.

[30:29] >> Um I want to set it up to ensure that

[30:31] it's still here for another 30, 40, 50

[30:34] years and that um we're being

[30:37] sustainable, right? That we're saving on

[30:39] water and and I'm doing my my part to

[30:42] ensure that the library is beautiful and

[30:45] sustainable.

[30:47] Any questions or concerns on that? And

[30:49] then it just goes through all of our

[30:50] statistics

[30:52] um that we had from the year before.

[30:57] Okay, next is our technology plan. And

[31:00] I'm happy to report that we're I went

[31:02] over this with my IT guy and we are

[31:05] ahead of schedule on this. Nice.

[31:08] >> So, if we jump over to our um

[31:12] our goals and timelines, so the end of

[31:14] page two. So, our fiscal year 2025

[31:17] goals. So, our UPS battery backups,

[31:20] those have been all replaced. We got a

[31:22] new reservation station and we did

[31:25] utilize the UEEN ARPA grant to extend

[31:27] Wi-Fi coverage and improve quality of

[31:29] signal. Um that has also been completed.

[31:32] Unfortunately, it looks like it's now

[31:35] going away. So, we'll see cuz UEN is has

[31:39] gets a lot of federal funding and

[31:41] obviously this last year was a little

[31:43] tricky for that. I also think 40 $40

[31:46] trillion of debt, right? I think math

[31:48] eventually will say that that money is

[31:50] going to go away. Um, so that it does

[31:52] look like because what we were using

[31:53] this for is it was providing Wi-Fi at

[31:56] the Veterans Memorial Park, the Del Papa

[31:58] Park, and then the pool park. Um, but it

[32:00] does look like that that funding is

[32:02] winding down. It's not gone, but it's

[32:05] probably going to be gone. So, if you're

[32:08] no longer able to use the Wi-Fi at those

[32:09] parks, that is why. Um, but we we did

[32:12] upgrade it, but then as of about four or

[32:15] five months ago, we got the email from

[32:17] UEEN that, hey, this is probably winding

[32:20] down. So, still technically there, but

[32:22] probably it's going away. And then we

[32:25] got new credit card terminals in the

[32:27] library. So, all those fiscal year 2025

[32:29] goals were completed. Um, and then our

[32:32] fiscal year 2026 goals. So, the

[32:34] microphone reader, we got a new

[32:35] microphone reader. Um, taking out that

[32:38] old thing to the dump was that was me

[32:40] and me and Steve had to dedicate some

[32:43] time in a nice cart to wheel it out to

[32:45] the dumpster cuz that thing was massive.

[32:47] The new one is much more economically

[32:49] designed. ergonomically designed and

[32:51] everything. And then our RFID sec RFID

[32:54] security gates will be evaluated for

[32:56] replacement. Um, so we did evaluate

[32:59] those and they're working just fine. So

[33:01] we're probably not going to be replacing

[33:02] those anytime soon. Um, what we are

[33:04] going to be doing is we're working on

[33:06] upgrading our server and patching up our

[33:09] firewall. So that's where the money we

[33:11] had allocated for that is instead going

[33:13] to that. And then what we still need to

[33:15] work on this year is we are going to

[33:16] upgrade work on upgrading the Wi-Fi here

[33:20] at the library itself. So that is still

[33:23] being worked on and we hope to complete

[33:24] this year.

[33:26] Um and then the for 27 replace the RFID

[33:29] staff stations. So we do not need to

[33:31] replace those. We had those evaluated

[33:33] and as long as they work they work. So

[33:36] and then but I do have money that if

[33:37] they were suddenly break that we could

[33:38] immediately get them replaced. And then

[33:41] the server that hosts the printing,

[33:42] Wi-Fi controller, and phone system. So,

[33:44] we've already completed actually the the

[33:46] phone system one was upgraded. And then

[33:49] the printing and Wi-Fi one. We're

[33:50] actively looking at that this year cuz

[33:52] we we have enough money that we can get

[33:54] it done this year instead of having to

[33:55] wait till next year. And then same thing

[33:58] with the visitor counter and the barcode

[34:00] scanners. We actually already replaced

[34:01] the barcode scanners and the staff love

[34:03] the new barcode scanners. It made our

[34:05] inventory process in November. We

[34:07] actually got done several hours earlier.

[34:10] Oh wow.

[34:10] >> So it turns out when you save a second

[34:13] on hundreds on on on tons of book

[34:16] hundreds thousand books or sorry on

[34:18] 60,000 books that's a fast. So

[34:22] >> um

[34:24] and then we are working already on

[34:26] updating the patron computer lab. We've

[34:28] gotten a jump start on that. We've

[34:30] replaced a couple machines and we're

[34:32] upgrading our software that we use to do

[34:35] for printing and for reservations. all

[34:37] those upgrades. We're actually getting

[34:38] those this year. We thought that was

[34:40] going to be something in the future, but

[34:42] um we're able to get it done this year.

[34:44] So, any questions on technology or

[34:47] concerns or questions or

[34:52] Okay.

[34:54] All right.

[34:56] >> Sounds like you have to come up with

[34:58] more goals.

[34:59] >> Yeah. Overachiever.

[35:01] >> I'm sure we can find something to spend

[35:03] money on. It's It's never a never a

[35:06] problem there.

[35:09] » Okay. Um, has everybody had a chance to

[35:12] read the minutes from last month or from

[35:14] September? I guess

[35:19] » I think the only thing is

[35:22] Malcolm is in.

[35:25] >> Yes.

[35:25] >> Oh,

[35:26] >> or it's Walden is

[35:27] >> or Walden sorry that I Yeah. Caught that

[35:30] as I started. Just know.

[35:32] >> Okay. So, do you want a motion?

[35:34] >> Yeah. Motion.

[35:36] >> Can I uh

[35:37] >> I'll fix it and Yeah. So, I'll take care

[35:39] of that. I'll submit it to the

[35:41] >> for the records. Okay. I like it.

[35:43] >> I'd like to make a motion to approve the

[35:46] minutes from September 18th, 2025

[35:49] to include

[35:51] the

[35:53] Malcolm's last name spelled correctly.

[35:56] >> Oh, his first name, too.

[35:58] >> I would

[36:01] know it through correctly.

[36:05] >> Yes, I really

[36:08] crazy this day.

[36:09] >> I had to order him a new one of these

[36:11] when he first started cuz I misspelled

[36:13] it on the plaque. So

[36:14] >> maybe that's why.

[36:16] >> No, this is the correct spell.

[36:18] >> Yeah.

[36:19] >> Okay.

[36:21] >> Do we need a second?

[36:22] >> Second.

[36:23] >> I have a second.

[36:26] >> Okay. Approve those then. And then

[36:29] >> do we have to now we have to vote?

[36:30] >> Oh, vote. Any discussion?

[36:32] >> Any discussion?

[36:34] All in favor?

[36:36] >> I I

[36:38] >> Any opposed?

[36:42] » Yes.

[36:43] >> Okay.

[36:44] And then for our next

[36:48] >> our next meeting date.

[37:00] » So we're meeting quarterly. So how we

[37:03] did it um if I remember correctly last

[37:06] year I think we did April and then May

[37:08] or no no we I think did we do May? I

[37:11] think yeah we did we did May.

[37:15] So does anyone have any particular

[37:18] thoughts if it would be April make more

[37:20] sense or

[37:21] >> anybody have graduates? We homeschool so

[37:25] I don't like May's just crazy for end of

[37:28] school stuff but

[37:28] >> yeah that's would it be would it be how

[37:31] better to do u May 23rd I mean April

[37:34] 23rd?

[37:38] » Sure.

[37:40] Any reason to not do April 23rd?

[37:49] » Then

[37:51] >> do we want to set the rest of Yeah.

[37:54] >> Okay.

[37:55] >> Set the rest of the year.

[37:56] >> So April 23rd at 700 p.m.

[37:59] >> June, July, August,

[38:00] >> and then

[38:05] » July July is obviously the easiest

[38:06] schedule, right? Well, so technically

[38:09] it's quarterly. So if April cuz it's

[38:12] April, May, June, and then July, August,

[38:14] September. So how we've done it before

[38:15] is we do September then October. So we

[38:18] don't have to where we can avoid the

[38:20] holidays.

[38:20] >> Okay.

[38:21] >> Is that what do we want to do that

[38:22] again? So September and then October.

[38:25] >> Yep.

[38:28] >> And we're going third or fourth?

[38:30] >> The third.

[38:31] >> Third.

[38:35] So September 17th 23rd the fourth

[38:40] Thursday I think.

[38:41] >> Yeah, that's what I was like. Wait,

[38:42] >> wait, it is. Wait,

[38:45] >> it is.

[38:46] >> Mhm.

[38:48] >> I just can't read a calendar.

[38:52] >> Oh, that's Yeah, that's what threw me

[38:53] off. Yeah. Yeah. Yeah. Okay, you're

[38:55] correct. I need

[38:56] >> So I need to read a book.

[38:57] >> Either way, just a heads up. Read a book

[39:00] about calendars. So the 16th doesn't

[39:02] work for me. I will be Well,

[39:07] >> no, I'll be in Provo.

[39:09] >> We can make the 23rd.

[39:11] >> So I just like we're really strict on

[39:14] that.

[39:14] >> Yeah. No, I think we can be

[39:17] like

[39:18] >> third or fourthish.

[39:20] >> Yeah.

[39:21] >> Okay. So September 17th. What's that?

[39:25] Any reason not to do September 17th?

[39:28] Mm-m.

[39:31] >> Okay. And then

[39:33] October

[39:34] >> 15th.

[39:36] >> 22nd. Oh, no. Yeah. 15.

[39:38] >> That'll be fall. Let's look at the

[39:40] calendar. 15th is fall.

[39:42] >> Yeah.

[39:43] >> I might not be.

[39:44] >> Yeah. So, what about the 22nd then?

[39:46] >> I will be in Idaho.

[39:48] >> Okay.

[39:50] >> Do we still like Thursdays?

[39:54] » I think does it say

[39:56] >> Oh, do we have to do Thursdays? I would

[39:57] have to check city code on that one. Do

[40:00] we want to hold off on scheduling

[40:01] October then? And

[40:03] >> or if we need

[40:04] >> or I can just be excused.

[40:06] >> Yeah,

[40:07] >> it's my fall craft retreat with my

[40:11] >> Let's have it there.

[40:12] >> I know you should. It is so much fun.

[40:15] >> Can we meet in Idaho?

[40:16] >> Yeah, we can meet in Pocutello.

[40:19] >> You can always call in.

[40:20] >> Uh yeah, I'll call in.

[40:21] >> Yeah. Okay. So, and then October 22nd or

[40:25] no 15th. No, we said so. Sorry. Yes. 20

[40:28] seconds. 20 seconds.

[40:30] >> I'm sorry. I'm sorry.

[40:31] >> Somebody get him a calendar.

[40:34] >> He wasn't prepared to do this.

[40:37] >> I know. But all of us are like, "Put it

[40:39] on the calendar or it might not." The

[40:41] longer we wait, the more we can sit

[40:44] around.

[40:45] >> Over scheduled we will be.

[40:47] >> Yes.

[40:48] >> Save all these dates, guys.

[40:50] >> I'm saving them.

[40:51] >> Save the date.

[40:52] >> Okay. And then I can call in

[40:56] Okay.

[40:57] >> Okay. So, I guess motion to

[41:00] >> Yeah. You get a motion to adjurnn.

[41:02] >> Well, we to approve those to

[41:03] >> approve the dates. Do we have to Okay.

[41:04] >> Yeah. So, do you want to approve all the

[41:07] >> Awesome. I'm learning.

[41:09] >> Okay. Can I get a motion to approve the

[41:11] meeting dates for

[41:12] >> and then and then read them out loud?

[41:13] >> Um for April 23rd, 2026, September 17th,

[41:17] 2026, and October, my pen ran out. 22nd,

[41:21] 2026.

[41:22] >> 22nd.

[41:24] Like I didn't write it down because I

[41:25] read it.

[41:26] >> All

[41:27] >> second.

[41:29] >> All in favor?

[41:30] >> I.

[41:32] >> Any opposed?

[41:34] >> Okay. Yeah. Motion to

[41:37] >> I make a motion to adjurnn.

[41:40] >> Colani's ready. Colani's ready.

[41:42] >> We second that one.

[41:43] >> Yeah. And second.

[41:45] >> I go to too many meetings. I

[41:49] have a good night.

[41:50] >> Thank you. This is the shortest main I

[41:52] paddle.

January 22, 2026 Tooele City Library Board Meeting Audio Recording

Transcript