[2:39] Turn your microphones on.

[2:43] I just did. And Lacy?

[3:20] Kim, is this for you?

[3:24] I don't want to lose it. I'm good at losing things or taking

[3:27] things home that I shouldn't. Huh?

[3:30] So what? We sign that personally, is that it? Yes. Yeah.

[3:35] You know what? I I do all the hard work for you.

[3:38] I see that. Cuz I didn't know, really. I thought you

[3:41] wanted it. Yeah, that's why I asked her to do it.

[3:45] She does all the hard work. We are. I don't know about that.

[3:47] Put my name on something. >> They're all a little bit different, too.

[3:50] That's all right. All right.

[3:53] You want that one?

[3:55] All right, it is 5:00. Let's get this special meeting going.

[4:00] Is everybody ready? Okay. Um special meeting on software. Um

[4:05] you know, we had the rep in here

[4:08] a few meetings ago and went over the ins and outs of it. Um Can I have them

[4:14] close that door? Which one?

[4:20] I don't think that it's a closed meeting, is it?

[4:23] Huh? No, it's public. Public meeting. Yeah. Yeah. Sorry. Um you know,

[4:27] basically, you know, it's expensive. There's a couple of advantages to doing

[4:31] it right now. Um

[4:34] they did waive the transition fee. I believe that's what they called it. So

[4:37] right now, basically, you would be paying for the software, which is

[4:41] roughly around 45,000. Which sounds really expensive.

[4:46] But let's take a look at what we're paying now and what we would eliminate.

[4:50] Do we have that number or close? Uh it's just shy of 16,000 now for the

[4:55] software. >> so

[4:56] » Yes. it goes from 45,000. So we're knocking 16,000 off of it,

[5:03] basically. So

[5:07] advantages Like Jesse and I were talking, we're

[5:11] operating on basically like Windows 98. You know what you compared it to, Jesse?

[5:15] Uh my computer It's old. Um Ken, you just went to

[5:20] cybersecurity. I did. Um it sounds like this would take

[5:24] care of all of that. So we would not get

[5:28] Cuz right now we really have no backup. Right. Um if we had a fire in here, we

[5:34] would lose everything we have. Yes. Um when was it this week that

[5:40] things went down? We were what, 3 and 1/2 hours without any

[5:44] Yeah, so that I can let Amber talk about it a little bit. We had meter readings

[5:48] this week. So because of Neptune has gone to the

[5:53] web-based software, which is where how we do our meter

[5:56] reads, then that has to be imported into our system that we have now that is

[6:01] antiquated and 30 years old, and it does not read each other well. It does not

[6:06] transfer. And every little thing that might go in causes

[6:11] things to not work correctly. At that point, the only thing on that

[6:16] the only option we have is to call in help from one of either Neptune or Boys,

[6:20] which I ended up needing both. Which when you call the Boy system, then you

[6:25] have you're on their list of people to call back, so it can be two, which this

[6:28] time it was By the time I got done with everything and got them the reads, which

[6:33] should take me 5 minutes to import, I was three over three over two and a half

[6:39] hours to three hours in. And it was just because the

[6:43] um the systems do not work well together

[6:47] now because we have one that's doing it one way and another that's so old that

[6:51] it just They had to go in and change the programming on the on our um software to

[6:58] get this one to work. And it happens periodically.

[7:01] So Jesse and I talked about with this new system, it looks like we would be

[7:05] able to send out work orders straight to the guys in the trucks. They wouldn't

[7:09] have to come in and pick them up. Um they should be able to close them

[7:13] without coming back in. Is that correct, Jesse?

[7:16] Yes, that's what I understand. Get them straight in the field, be able

[7:20] to get them, and then also any weekend or after-hours work

[7:24] should be on that system and go to them in the office, so they get a call.

[7:29] You know, tomorrow morning, "Hey, I need my water back on. It's off."

[7:33] They've already got an idea of what's going on.

[7:36] They're not just blind and getting blind calls, I guess.

[7:40] What other input do you have on it, Jesse?

[7:44] On your side.

[7:47] Um one of one big thing might be documentation. Like right now, we fill

[7:51] out the paperwork. And if

[7:54] say we get a lawsuit or something, and they say, "Well, what documentation do

[7:58] you have?" We give them this card, they say, "You could have filled it out

[8:01] yesterday." We had a big leak on Dewey Street a few

[8:04] years ago. Yeah.

[8:07] So the line was frozen. I turned it on. I stayed there, made sure it didn't run.

[8:11] That's when it broke, is that right? We left, yeah. It thawed out, it filled

[8:14] their basement full of water. So when do you fill that out, then? In a

[8:18] laptop you'd have in the truck, you could do it there, or you come back here

[8:21] and do it, or what? You have the tablet in the truck that she's got.

[8:25] » out right then. You do it then. You've got

[8:29] Right. Like the documentation like the Dewey Street thing, that's just kind of

[8:32] on on me or the guys. We kind of just have

[8:36] to think ahead and say, "Hey, we might want to

[8:39] make note of this." And whereas if we had this, it

[8:42] would help that. How many issues do you have? Is it just

[8:47] water meters or electric or both? Both. Both. Because the Neptune system

[8:52] reads both. When when he goes out to read, they're both imported into the

[8:58] computer at that point. I have to go from from one from the other. He takes

[9:02] it out, and then we pull it back in. And there are glitches that when I

[9:06] talked to Ben from Neptune yesterday, he said those who have already gone to the

[9:11] BS&A um web-based, he said this has never

[9:15] happened on that. This is only the old system going through that. And

[9:20] it would not happen again that he has seen um if if we were able

[9:25] to switch.

[9:28] Speaking of security, and I know the gentleman was here said that

[9:33] everything would be all of our customers'

[9:36] information would be a lot more secure on this new site, correct, versus what

[9:39] we have now, where it could be backed Yeah.

[9:43] Yeah. Yeah, it would be backed up on there.

[9:46] Microsoft Azure, I think is what they call it.

[9:49] So yeah, they would take care of the security part of that.

[9:57] And I got a few You want me to read off some things or okay.

[10:00] » do. Okay. Um

[10:03] so it would help shorten audit times. I got an email from State Board of

[10:07] Accounts the other day. We're going to get audited soon.

[10:10] Um so having the web-based software, the

[10:14] new one um they would be able to go in access

[10:17] whatever they need. It would be called read-only access so they couldn't change

[10:20] anything. So they go in there and get whatever documents they need.

[10:24] So now they usually come on site. They'll come in and give me a list of

[10:28] stuff they need and so I'll have to go find it upstairs in a box or

[10:33] you know, takes time to research it. So they're here longer and they charge

[10:37] more money the longer they're here. So

[10:40] um so that would help with that um give us easier access to records.

[10:44] And like disaster recovery if there was a fire, flood

[10:49] that ruined the computers. Right now we have no

[10:53] There would be no information left. Um so if we have it backed up on their

[10:58] Microsoft Azure then it would be there

[11:01] no matter what happened here. So

[11:04] so that's a that's a >> That would be worth it right there.

[11:07] » deal. Um Actually. And just there yeah, there's just like

[11:12] you know, right now if we're looking at a account at the front computer

[11:16] nobody else can look at that account. It locks it out. So just stuff like that

[11:20] and we have to back up on a flash drive. And so that takes time. Everybody's got

[11:24] to get out of the program. Got to back it up. Um

[11:28] there's just a lot of little things like that.

[11:31] » two two separate programs. You could be doing something and they would be doing

[11:34] something. If on the cloud, the new yeah, oh yeah.

[11:39] But you could also look at that like say if you were at home and look at it the

[11:42] same stuff at home on your tablet or anywhere you can log in. Yeah, if you've

[11:47] got internet you can log in. Um

[11:50] so that's that's a good thing. Uh we and we had like a payroll issue a while

[11:54] back. I can't I don't know. Suzanne was working on

[11:57] payroll and something happened with the software. She had to call Voice and took

[12:02] them like 2 hours to get back to her. And payroll's not something

[12:05] you really have a whole lot of time to to delay. It's you know, you got to get

[12:09] it done um by a certain time to get it to the

[12:11] bank, you know, all that stuff. Um and get your taxes paid and

[12:15] um so

[12:18] um

[12:23] Is there anything else? Oh, I guess the employee side of it too.

[12:28] They have the employee portal so they can log in and

[12:31] see pay stubs, vacation days, whatnot. Um like you probably I have that. Yeah,

[12:35] it's a real benefit I can look and see exactly

[12:39] what time did I leave last week? Did I miss an hour or

[12:42] » Yeah. what you know, schedule vacations. Mhm. Yeah, so they can access their

[12:47] information. I think you can even change tax information if you if they needed

[12:50] to. Um

[12:53] and that's and another thing with payroll is we have to print a ton of

[12:56] reports every time we do payroll. We put them in a binder and we put it up. Only

[13:00] can time you use I think is when you get audited. We don't use those reports in

[13:04] the office. Like it's just for State Board of Accounts so

[13:07] we wouldn't have to print a ream of paper every 2 weeks to you know, keep

[13:11] that on hand. They would be able to access it when they do the audit. Now

[13:15] you said they could do the audit offsite, is that correct? Yeah. They

[13:18] wouldn't have to come in here anymore? Yeah, we would give them that read-only

[13:21] access and they could get in there and look at whatever they wanted to

[13:25] look up documents. Um so that would be a time saver.

[13:31] Um

[13:35] and it'll probably reduce IT expense because they would handle all the

[13:38] back-end maintenance, the updates software patches. We wouldn't have to

[13:43] worry about that. Um

[13:46] payroll integration. We could get a time clock system where actually talks

[13:50] to the program. Right now we use a separate one. We use ADP

[13:53] where they clock in and out and then we just print those timesheets manually,

[13:59] put that information into the payroll software now. So

[14:02] switching would just it would just flow. It would streamline that. So it'd be

[14:06] more efficient. So

[14:09] um and just continuity of operations too if

[14:14] like I think if anyone younger than me were to come into office and use this

[14:18] software, they wouldn't know how to use it because it's so old. I mean I had to

[14:21] like unlearn what I knew to use this software because it's

[14:26] utility is like from 1996. I know. Uh fund is probably the newest but it's

[14:32] not much better. Um

[14:34] so I think if yeah, like I said, somebody come into

[14:38] office, they would be they wouldn't know how to use this software.

[14:41] It's it's ancient. Yeah. Troy? I've got

[14:46] There's also right now we have our deposit book which

[14:50] is the old deposit book that looks like it's from

[14:53] the 1800s which I write all in. It's the line ledger. Um with this system when we

[14:59] have somebody come in that's moving here and they're going to pay their deposit

[15:03] we can on that computer all in one one setting

[15:09] pay their deposit get their deposit refund, have it integrated into their

[15:12] utility side where they can see where their deposit is in there and um how

[15:19] long it's going to be held. We can have all those notes put in there. So it

[15:22] would be easier and I could start phasing out the great big huge

[15:27] binder thing that we have to. This way when we

[15:31] Oh, there well I've got one right now for just what we have for right now but

[15:35] there's tons of them upstairs. But when when I have to search for somebody who's

[15:40] now moved out but they've been here for 20 years, they've changed their name

[15:42] three times that has happened and I've had I have to

[15:46] go back in that binder and look on each category and go all the way through. On

[15:51] this system I can quickly just type in the name. It's going to pull it up. It's

[15:55] going to tell me if they had a deposit or not and it's going to help us pay it

[15:58] back out just as easy I think to to be able to to send that to her um to go out

[16:04] through the uh for you guys to approve and then those deposits to go out. So

[16:08] that would make a big difference too because again, right now if we had a

[16:12] fire or a flood in that book, that is the only thing

[16:17] at all with any record of any deposit paid. We would not we would first I mean

[16:22] we do have some but if that's lost that that's on our computer is going to get

[16:25] lost too. We would not know if somebody paid their $400 deposit whether or not

[16:29] we could even refund it if we lost that binder and the computers.

[16:34] Otherwise we would be able to track that.

[16:38] Well to me personally guys, I think it's something we just got to go forward

[16:41] with. I mean especially since we don't have to pay the

[16:44] transition fee right now. >> So where are you getting the funds for

[16:47] this? Well, it could be since it's

[16:51] involves utilities, it can be split. So >> I wanted. Um you can split it up however

[16:56] you want it really. If you wanted to take some out of general and like um

[17:01] I don't know if it's on for tonight but we're doing that additional

[17:03] appropriation. Well, we went ahead and did the

[17:05] additional appropriation in case the sign had to be paid for and the fencing.

[17:09] So we have that um because I did talk to Pittman. We wrote a check from TIF for

[17:14] the fencing and um the sign should be fine too. He's

[17:18] going to send a letter for all that stuff. But um so you know,

[17:22] you can split between general and the utilities.

[17:25] And however you want it.

[17:29] » If you take out the yeah, the regular fee. Take the other off. They were going

[17:32] to eliminate [snorts] Yeah. And you gain a ton of security.

[17:36] A ton of benefits.

[17:41] Is there any chance of the annual fee going down any as you use it year after

[17:47] year? From what he said the last meeting, I

[17:49] don't believe so. I understand.

[17:53] Not from what he said. So we can easily get the money to pay now.

[17:58] Yeah, I mean it's there. So how much >> just however you want to split it. front

[18:02] money right off the bat? What what do we need? Um I don't know if he's got it

[18:05] split out on this.

[18:09] Cuz I think you can pay a portion or Let's see.

[18:15] I don't know where it's set up. That's just the schedule when they're

[18:18] setting up. Now that migration fee would have been

[18:21] 45,000 but they're discounting that. So that's

[18:25] going to be zero. Um

[18:29] Ah, okay. So

[18:32] $1,000 to be invoiced upon execution of the agreement

[18:36] 46,640 to be invoiced at activation of customer

[18:41] site and then the third payment

[18:44] of 24,500 to be invoiced upon completion of training. But that number could

[18:49] change because they're um they provide you with so many

[18:53] training hours but if we don't need all those training hours then

[18:57] it won't be that much. So the faster we learn the cheaper

[19:01] that'll be.

[19:05] That's 70, yeah. Well yeah, that's the training hours

[19:09] won't be continued year after year. So and then how much yearly fee?

[19:16] That that is 45

[19:19] Yeah, something like that. 45 what? Thousand? Yeah. A year? Yes.

[19:26] But it's not really that much because we're paying

[19:30] 16 now on Oh.

[19:34] Annual fee okay, yeah, here. 4 Uh he's got to

[19:39] I don't know what that is.

[19:42] Okay, so it's So he's got 43 two

[19:47] for the annual and then they have an add-on for

[19:51] uh public records search and online bill pay, but I'm not sure that we would need

[19:54] that. They've got that at 3,040. So, that's where the 40

[19:59] 66 comes in if we were to get that um

[20:03] added-on module.

[20:11] Basically, they just waived the first year's

[20:17] um annual fee. Basically, we went with that 45. No,

[20:22] that that 45, the migration fee, is what that that's the fee that they would

[20:27] charge for them to come in here and take all of our information and put it into

[20:32] the system. So, they're they're going to take all of

[20:35] our accounts, all of our account numbers,

[20:38] all the payments, all the history of all of that, and they're migrating it to the

[20:41] new system. So, that's what that fee would be for, but they're waiving that.

[20:47] You're looking at about 27,000 $200 a year.

[20:53] Right? That's the difference. So, we're already paying Troy, we're

[20:56] already paying a little over 16,000 now. Yeah. Which will be which will go away.

[21:02] So, the difference you're looking at is about 27,000.

[21:06] Yeah. And and even the old software upgrades, it was going up each year. I

[21:10] think when I first started, it was like 10 or 11,000. So, it's gone up to that,

[21:14] now [clears throat] almost 16. And it's outdated.

[21:19] Well, that's it. It's outdated and outdated.

[21:37] Yeah.

[21:44] Well, electric's pretty well solid in the black, right?

[21:49] They both I don't know about water and sewage. They're

[21:53] up a little.

[21:56] Yeah. What? What?

[22:01] Oh, we had money then, right?

[22:06] So, my other question is what about this new house bill that number one?

[22:12] How much do you anticipate getting cut on that? Which what What's that? The

[22:16] house bill that they passed in where they're cutting funding for

[22:19] » Yeah. Oh, the like the property taxes? Yeah. That will affect um that could

[22:24] affect general fund, but we don't know how much.

[22:29] That's what I want to know. Cuz I think now, I mean,

[22:33] we pay it now between general and the utilities.

[22:37] I don't know I don't have the split in front of me, but

[22:41] So,

[22:50] Yeah.

[22:54] We had one.

[23:00] How old is it?

[23:03] It's old if that's the original.

[23:16] Probably didn't know. Well, $500

[23:22] How much is the new one? $37,852.

[23:28] Oh. Let me see.

[23:35] Well, I think we need to go forward with this.

[23:42] What else you learn about? Besides change your your you need to

[23:46] change your password every 60 days. Really?

[23:50] I've been doing the same one for years. Me, too.

[23:53] I change mine on the fire department every And you're not supposed to put 1 2

[23:57] 3 4 and then change it 1 2 3 5. Don't do that.

[24:02] Huh? I know I always do. Our address 50 68

[24:07] We're online. Yeah.

[24:14] You don't know what it is, though. 50 68.

[24:17] It's okay. We wrote it all down. Got to be reported or or It's on YouTube

[24:21] forever. I changed it.

[24:25] » [laughter] >> Sure.

[24:26] I did. I wrote it on my billfold.

[24:32] I wrote it on the wall in the bathroom. Just like my sister lost internet. She's

[24:37] been trying to change it.

[24:42] Well,

[24:45] well, as far as security and fire, flood, and tornadoes, and all that.

[24:50] I don't suppose there's any other companies that'd be less money, either,

[24:53] right? I

[24:55] Everybody uses them. I don't know. I mean, cuz yeah, I know Attica

[25:00] Yeah, Attica was using something called Fry software, but they're switching to

[25:04] this this summer. Okay. So, So, who has this system? Did you say

[25:09] Attica? Attica's getting it uh I think in June or July they're going to start

[25:13] using it. So, um and I think there's there's been

[25:17] several cuz we have a like an email listserv where you see emails from

[25:21] clerks all over the state. And so, a lot of them are switching.

[25:26] Well, I suppose if you got the funding, that's fine.

[25:29] Right. I think we can wrap this part of the meeting up till we get ready to

[25:32] start the next Okay. You want to make a motion now or

[25:36] later? Let's go make it for the regular meeting. Okay.

[25:39] All right. I mean, yes, we could do it now.

[25:45] We need to wait right back. Can we do it now?

[25:47] Cuz I haven't really called the meeting to order or anything. Okay. You can

[25:50] wait. I don't care. Make sure we're good.

[26:09] You got my email? Just sent

[26:16] Okay. So, Okay.

[26:20] So, that's like what the price they quoted.

[26:23] So, now, have you got Aldridge's number by any

[26:27] chance?

[26:32] Kim, you have Aldridge the bricklayer's number? I don't know. He actually came

[26:36] and worked for her cousin and

[26:40] I got his number. Yeah. I don't think Jess actually has his number.

[26:45] Mr. Booth said he's got his number. Do you want the number?

[26:49] Uh well, I mean, if we're going to put pillars on that thing, need somebody to

[26:53] lay them up.

[26:55] Not Ernie. You see what I

[26:58] You got Bill Miller.

[27:01] Bill Censor. What's the total price so

[27:09] Kim, you Yes.

[27:14] Do we have the pillars and brick

[27:17] and all that stuff if you want to do it. He just sent the file. Okay.

[27:20] Supposed to be sending a blueprint as to the physical size

[27:26] of the foundation and all that stuff. Tell you what, if you look where Hershey

[27:29] sign is, I don't think we can anything do it wrong.

[27:33] So, except I'm just All right.

[27:41] Yep. All I'm saying is

[27:45] contingent on state approval, after you get the depot

[27:50] on that, their approval, permit to do it. I don't have a problem with it.

[27:55] Okay. Well, like I said, he's sending

[27:57] dimensions, and you and I can both stake it out.

[28:01] Takes two stakes. I have the dimensions yet.

[28:06] Yeah. Yeah.

[28:09] How old are you? It all been tore down today.

[28:25] I saw them up there today, the pickup truck.

Veedersburg Town Council Special Meeting 3/24/2026

Transcript