[0:13] I'm part of a different team.

[0:16] I'm I'm going to be going to Spain in

[0:19] August.

[0:22] We

[0:30] I am looking forward to

[0:32] spending time with my grandson in

[0:33] California.

[0:38] I'm looking forward to my daughter's

[0:39] graduating next month and we're doing a

[0:41] little vacation down in St. George.

[0:46] I'm going to give one in the past. We

[0:47] got back a couple weeks ago from Harry

[0:50] Potter world with a 9, 6, and 2-year-old

[0:55] with the wands and the whole thing.

[0:58] And they had the time of their lives and

[0:59] they said, "Dad, let's move to Florida."

[1:03] >> [laughter]

[1:14] » I'm looking forward to our conversation

[1:17] on scrap program. Oh, yes.

[1:30] All right. So,

[1:31] on the agenda next we have Utah

[1:32] Association of Special Districts.

[1:34] However, there was a little bit of a

[1:36] communication issue, so we are going to

[1:38] switch around

[1:40] 3.3 and 3.5.

[1:42] So, we're going to

[1:44] ahead to talk about

[1:46] um

[1:47] public perception of what we're

[1:49] So, what I'd like everybody to do is if

[1:51] you don't have a pen or pencil, staff,

[1:54] you can pass some around. Um

[2:00] So, first I'd like everybody to

[2:03] uh on their

[2:04] you know, I'm sorry, on their

[2:06] sticky notes

[2:07] write down

[2:09] uh and this is this is everybody, board,

[2:12] staff

[2:17] well

[2:21] what you think we're

[2:32] That's the way to go.

[2:34] Um

[2:56] » [clears throat]

[3:11] » All right. So, after

[3:12] you have a chance to write down

[3:15] uh what you think we do well,

[3:17] will you take a minute um

[3:19] on a different on a different sticky

[3:21] note

[3:22] um and write down what you think some of

[3:24] the perceptions that the public has of

[3:27] us. They can be good, they can be bad.

[3:32] And something might pop up.

[3:33] Um and then also cities. And you And you

[3:35] know sometimes uh relationships with

[3:37] cities can be a little bit different

[3:39] than uh public perceptions, but they

[3:41] overlap. So, what are some of the

[3:43] perceptions that you run into, that you

[3:47] hear, what people are calling in, um

[3:49] complaining,

[3:50] um

[3:51] that you that you that you that you see

[3:53] about what we're

[3:55] um

[3:56] Also in that category, areas where we

[3:58] might be misunderstood or invisible,

[4:01] like not

[4:02] acknowledged or not seen for what we're doing. Take a Take a minute and

[4:06] write those down.

[4:14] One thing on each individual note?

[4:16] Doesn't matter. You can write down.

[4:56] Okay. So, now after you have a chance to

[4:58] write those down, what I'd like you to

[4:59] do is talk to somebody

[5:03] uh next to you. If If you would like to

[5:04] get up, I think it would be really great

[5:06] to have staff and board members discuss

[5:09] with each other as well, but also to

[5:12] have different municipalities

[5:14] share some of these same things because

[5:16] some of the

[5:18] um

[5:19] perceptions that we see are different in

[5:22] different municipalities. So, take a few

[5:24] minutes and discuss with somebody next

[5:26] to you both of these things. Things that

[5:27] you think that we're doing well, things

[5:29] that we are are

[5:31] successful at, and then also uh um

[5:35] concerns or uh perception issues that we

[5:38] might be dealing with with the public.

[5:40] So, everybody get a partner.

[5:44] Take a few minutes and discuss.

[6:26] The analogy

[6:27] So, I put

[6:29] the line

[6:49] On the perception side

[6:53] going on more negative

[6:56] These right here is what I have down.

[7:00] I only I never hear from anybody

[7:08] It's So, the only one that we get out of

[7:10] it is

[7:14] Okay. So, let's talk about fears.

[7:17] I want So, let's let's talk as a group.

[7:20] What we're going to find is So, what are

[7:21] some things that we we believe we're

[7:23] doing well?

[7:26] Reliable. We You put your can out, it

[7:28] gets picked up

[7:30] without fail. All right. So, here's

[7:32] something that I have to say that I

[7:34] think somebody can use. I believe

[7:36] strongly that being able to spell well

[7:38] is genetic and I do not have it. Um

[7:42] that's why I switched over to PowerPoint

[7:43] many years ago cuz the number of times I

[7:45] embarrassed myself. So,

[7:47] call me out if I spell something wrong.

[7:49] I travel

[7:50] It's fine.

[7:52] I've done it enough times, it does not

[7:53] phase me.

[7:55] Okay. So, we're reliable. We do

[7:57] We We get it tracked and we get stuff.

[7:58] What else? What else do we do well? My

[8:00] coverage area. Okay. My coverage area.

[8:10] Okay.

[8:12] What else? Communication. Okay.

[8:15] What do you think communication what do

[8:16] you mean? I always like how I would

[8:18] always get updates and mailers in

[8:20] regards to when the scrap program was

[8:23] happening with the calls to do the

[8:24] reservations and everything like that.

[8:26] And it's kind of continued

[8:28] into this role, but I think really the

[8:31] communication has been

[8:33] very good. Yeah. Okay.

[8:35] Yeah. No, no, that's good. Okay. What

[8:37] else?

[8:39] App and website development.

[8:41] Sorry, say that again. App and website

[8:44] development.

[8:49] Is there an app?

[8:51] Yes, and it's so cool cuz you can put in

[8:54] something to find out if I can recycle

[8:55] it and it will tell you if you can

[8:56] recycle it or not. It'll give you your

[8:58] days for recycling, things the scrap

[9:01] program.

[9:11] You got to cross off community with us.

[9:14] Bonds and maps. Well, there's the gap,

[9:16] right? That you do it well, but then

[9:18] there might be a misperception on it.

[9:25] Yeah. Good.

[9:27] Seven seconds. Yeah. Any other things

[9:29] that we do well?

[9:31] And and whether this And I'm sure some

[9:33] public sees this, but I do appreciate

[9:35] specifically in November how it's a

[9:37] really a team and a staff that cares.

[9:39] Like I've been really impressed with

[9:40] being able to see it.

[9:49] And maybe it's that they care, but they

[9:50] take real pride in their response. I

[9:52] agree with that. With that, a lot of

[9:54] this I feel like I mean,

[9:55] the basic job is like our trash and

[9:57] recycling get picked up and that happens

[10:00] and that that's what happens. Like our

[10:04] liability too, right? Like we're we're

[10:06] doing what we are what our mission is.

[10:07] We're keeping our residents happy. I

[10:08] think WFRD could be can think outside

[10:11] the box. They could be innovative.

[10:13] Um

[10:14] and be creative with the service.

[10:18] Lots of company capital.

[10:24] Okay.

[10:26] All right. I think the part where we get

[10:27] all the complaints. So what So where do you feel like

[10:32] um

[10:33] are what is the public perception uh

[10:37] good or bad place that we that we hear?

[10:40] Yeah. Um Matt?

[10:41] I I [clears throat] was I was telling

[10:42] her the group earlier the only people

[10:44] that reach out of course don't call and

[10:45] say, "Hey, the price is great. Thank you

[10:47] so much." Sure. So for me, it really is

[10:51] "Hey, it's too expensive

[10:53] or I want a different type of service."

[10:56] This attitude.

[10:58] So let's let's

[10:59] dig into that just a little bit. Type of

[11:01] service. So when people are asking for a

[11:02] different type of service, what are they

[11:03] asking? What are they asking for? Well,

[11:05] I think it should vary as much as you

[11:06] can. There are some that say, you know,

[11:08] maybe they would want recycling every

[11:10] other week. Or there are some that say,

[11:12] "I wish grass was included." Or I wish

[11:16] or you know,

[11:17] curbside pick up or other that's a

[11:19] definite one that I get reached out to.

[11:20] So it's just Look, it's what we do and

[11:24] planned on and we're reliable. It's just

[11:26] other opinions on wanting to do it

[11:28] differently. Okay. They want those

[11:29] things at the same cost. Yeah.

[11:32] Or I want to pay less for residential.

[11:35] Oh, at all. So yeah. Oh, okay. I get it.

[11:38] All right. So along with that is that

[11:40] people consider it a basic function.

[11:43] Like it's not a premium service. It's not

[11:46] something that people feel like they

[11:47] are afforded.

[11:49] I should be able to put my trash out on

[11:50] the curb and that's what gets away. And

[11:52] that's just

[11:53] because I'm a citizen of the United

[11:55] States of America.

[11:57] So it's It's considered a basic

[11:59] function. Not something that people see

[12:01] the service value of.

[12:03] It's value in the building and we got to

[12:05] get going.

[12:09] I'm going to go and work on those things

[12:10] first. First the bad part.

[12:15] I think we have to evacuate within West

[12:17] Valley City within looks like a gas leak

[12:19] is massive.

[12:24] So all right.

[12:26] I got to just say what we do well.

[12:29] So I sent the cool spreadsheet that we

[12:32] got last meeting to my daily people in

[12:35] council and they're like, "Wow, they do a lot for what they do." Because

[12:40] only 1/3 if that of Murray is on WFRD as

[12:43] of the department that I saw many years

[12:45] ago and the rest, you know, is on

[12:47] Murray's on a different system. We're

[12:48] going to like, "Wow, we got to

[12:50] have our public works step up our game."

[12:52] So we're you know, comparable to the

[12:53] rest

[12:55] WFRD part of it. So

[12:58] yeah, yeah. The perception of my other

[13:00] council I'm new. So I like it. It's a

[13:03] good thing. And then the municipal

[13:04] services part of that? Yeah. Almost true

[13:07] to form. Very important.

[13:10] So here as far as the perception Well,

[13:12] part of the services that we're

[13:14] providing our recycling box.

[13:16] >> your program. Okay.

[13:21] I think it goes with the basic service

[13:24] that you were just describing and the

[13:25] value because a lot of times the

[13:27] perception from the residents is

[13:29] they want all of that at the same cost.

[13:32] They want all those things that you took

[13:34] off like I had off to the side all at

[13:35] the same cost. But maybe it's kind of

[13:39] communication, basic service and value

[13:41] are kind of going right in the middle.

[13:43] Because I think we understand it.

[13:46] But I don't know what the greatest

[13:48] method of getting the residents to

[13:49] understand them.

[13:51] That's kind of getting right in the

[13:52] middle. So you're leading exactly

[13:54] Wait.

[13:57] Is what's So looking at the the gaps

[14:00] between what we're doing well and what

[14:03] our perceptions are, like how do we

[14:05] identify those gaps? Is it Is it a

[14:07] service gap? Do we need to change the

[14:08] services? Is it a communication gap that

[14:11] we need to let people know about what

[14:15] our app is? Like what How are we

[14:17] identifying what those gaps are? Yes.

[14:19] Just one more for the

[14:21] do be better one. I think I think maybe

[14:24] it's communication or a perception

[14:26] thing. But at the Utah League of Cities

[14:28] and Towns that

[14:29] uh we just sat, um I heard somebody say

[14:32] in past we were talking about special

[14:33] districts saying, "Oh, I don't know if

[14:36] they're necessary anymore like the open

[14:38] market do all the things and there's

[14:40] plenty of competition." So like a

[14:43] perception that that's not a neces- like

[14:45] special districts is not a necessary

[14:47] thing in Utah anymore. And uh you know,

[14:50] that wasn't the first time I heard

[14:51] something like that. And so I mean that

[14:54] might be a a misperception of people and

[14:56] why they support that especially the

[14:58] first like

[15:00] Okay. So so so the perception might be

[15:01] that we're unnecessary.

[15:04] All right. So let's move on to

[15:09] the gaps. So let's look here.

[15:11] Um

[15:12] So the app being unknown, what were the

[15:15] gaps in there between what we we thought

[15:17] we were doing cuz this app's pretty

[15:18] great. Like I was looking up can I

[15:19] recycle like a strawberry like container

[15:23] and it would tell me like you can

[15:25] recycle it. So then I could say that's

[15:26] cool. Um

[15:28] And so that one. But nobody knows about

[15:30] it.

[15:31] So how do we identify some of these gaps here? Like like

[15:35] communication problem or is it a service

[15:36] problem? What do you think? I think

[15:38] there is a communication piece and I

[15:41] know like Katerina does a good job of

[15:44] reaching out to our PIO and our

[15:46] communications team. But for the most

[15:48] part we're relying on the cities to

[15:50] share it, right?

[15:52] But I for sure got your email this week

[15:55] about

[15:57] my payment process. Do you know what I

[15:58] mean? So who are we missing? Is there a

[16:01] gap in communication? Cuz I I think

[16:03] that's an issue that cities have as

[16:05] well. I know we're always talking about

[16:08] how are we actually reaching people? And

[16:10] so

[16:12] how how do we reach everyone when the

[16:14] cities aren't able to reach everyone?

[16:16] Well, that's the thing too, right? It's

[16:17] like

[16:18] if you were involved in city government,

[16:20] how often would you really be looking at

[16:21] your city's website or following them on

[16:23] social media or any of those things?

[16:25] Like I

[16:26] Here's I wasn't involved in any of that

[16:28] before I I started getting

[16:29] involved in city government. I think we have a communication issue in the

[16:33] sense that I mean we might be unique

[16:35] because only a third of WFRD of Murray

[16:38] is on WFRD. So we can't just

[16:41] like we can't just say in our

[16:43] newsletter, "This is what WFRD is

[16:45] doing." It just confuses people because

[16:46] people are like, "So wait, do I live in

[16:47] this area? Do I live in that area?" And

[16:49] so any new change we do, it's hard to

[16:52] message out because So I think that's

[16:55] important for WFRD to keep in mind

[16:56] because if we're if we're relying on the cities to communicate that

[17:00] information,

[17:02] um and only part and some of the cities

[17:04] don't feel like they can just

[17:05] communicate it to all their residents,

[17:07] then maybe at WFRD we need to look at

[17:09] other avenues to make sure that that

[17:11] information is getting out because you

[17:14] for a lot of good reasons you can't just

[17:16] like disseminate it like universally.

[17:18] That may just be a sense. So maybe not a service.

[17:23] Yeah. I want to put uh under gap telling

[17:27] our story. Okay. Which is maybe a subset

[17:29] of communication. Uh huge props to Evan

[17:33] for coming in and turning over every

[17:36] stone and looking at every single way

[17:39] that we can make improvements. We had

[17:41] this discussion earlier this year when

[17:44] during the session of just how do we

[17:45] handle this going forward? But telling

[17:48] our story and that's kind of I'm going

[17:49] to put that gap on board members.

[17:52] Um I believe it's our job to actually

[17:56] tell the story to our colleagues and to

[17:59] our residents. For instance, Keith uh

[18:02] just mentioned that he he get got our

[18:04] newsletter for Cottonwood Heights. And

[18:06] on the front page, every council member

[18:09] gets a turn. And during my time, my

[18:13] turn, I talked about the trash district.

[18:16] And I talked about how look, over this

[18:19] next year, we are going to do everything

[18:22] we can to be as competitive as we can

[18:24] because on these community forums, the

[18:27] people that take over are talking about

[18:30] too expensive kind of this this the more

[18:33] negative side. The the neighborhood

[18:35] forums, they're all talking about the

[18:39] negative.

[18:40] But if we don't tell the story about how

[18:42] we're rolling up our sleeves and really

[18:43] trying to make a difference,

[18:46] that will help residents feel a little

[18:47] more patient and let things kind of

[18:49] unfold and improve. And if we don't say

[18:53] that though, they're just going to be

[18:54] ticked.

[18:55] And so that gap I I put on us board

[18:59] members. We have to do that.

[19:01] >> Now, I like that. I appreciate that because

[19:03] so often in those settings people just

[19:05] kind of get on a high horse about

[19:07] something and it just kind of goes south

[19:08] from there. So changing that narrative I

[19:10] think is incredibly important.

[19:13] Yes. That's it. So to

[19:16] kind of stand on that.

[19:18] In our meetings we have liaisons for

[19:20] each of these boards that we have

[19:22] members on. And so every month in our

[19:25] meetings we always take amount of time

[19:27] on our agenda to actually have the

[19:28] liaison. I'm liaison obviously for WFRD.

[19:31] And we take the time to explain what has

[19:33] happened at each monthly meeting, any

[19:35] new changes, any big upcoming things

[19:37] like the app or scrap program or

[19:39] postcards that are going out. We post

[19:42] the newsletter that you send. I don't

[19:44] have social media but I have somebody on

[19:46] the council who does. So I have them

[19:47] post it to all the different areas

[19:49] people look in our town. And then we do

[19:52] have it posted to our website. So

[19:54] usually after each meeting we actually

[19:56] talk with our recorder right then and

[19:58] say these things need to be added to the

[19:59] website now so that that information is

[20:03] actually going up in time. It seems to

[20:05] work for our community but yeah, it's

[20:07] great. An example.

[20:08] No, I think that's really great and I

[20:10] like I like the idea of combining that

[20:12] what with what Matt is saying about

[20:14] making sure that

[20:16] we're communicating that value that

[20:18] we're getting which leads me to kind of

[20:20] the point that I think we all hear

[20:24] is value

[20:27] versus

[20:29] expense.

[20:31] This idea this is a basic service they

[20:33] want the trash picked up or we have all

[20:35] of these other services that are are

[20:37] more premium and how do we how do we get

[20:40] that gap? Do we do we are we hearing

[20:43] that people say it's too expensive or

[20:44] are they saying it's too expensive

[20:46] compared to what? Compared to what's out

[20:49] of the city? Compared to

[20:53] the private market? Where where are we

[20:55] hearing that? Hearing it residents what

[20:57] like what what are you hearing?

[20:59] I think what we've got going on right

[21:01] now is we've got a very active private

[21:03] market that's actually making that

[21:05] statement locally.

[21:07] They're they're interested in coming in

[21:09] they're interested in presenting to

[21:10] local cities they're interested in

[21:12] presenting to local towns and they're

[21:14] asking for that opportunity. They

[21:16] believe they can do it cheaper. They're

[21:18] getting in the ear local leaders and

[21:21] local parties not just local leaders and

[21:24] that is where a lot of this is coming

[21:26] from if you're not aware of that you

[21:27] need to be aware of that and so I've

[21:30] heard it multiple times I've heard it

[21:32] conferences now I've heard it in a lot

[21:34] of different things where you don't need

[21:36] government to do this private industry

[21:38] can do this for cheaper. I don't know

[21:40] why you allow bureaucracies who are

[21:42] expensive and stuff to do this we can do

[21:45] it way cheaper.

[21:46] But what people don't understand is what

[21:49] actually happened

[21:50] happens and so there's a historic um

[21:54] it's it's an interesting thing to follow

[21:56] it historically when that happens and

[21:57] you can actually see it it's it's cycles

[22:00] right? When the private industry comes

[22:02] in they underbid every single time they underbid for a period of time and

[22:07] then they jump it up and you end up

[22:09] paying more long term. Cuz they can't

[22:13] the costs are the same right? They pay

[22:15] the same landfill costs they pay the

[22:16] same other costs and they take it out in

[22:19] other ways where they have cost savings

[22:21] and your services actually go down. And

[22:24] so it's really interesting when you

[22:25] actually look and compare private

[22:26] industry to local there's a lot who

[22:29] believe it's cheaper to go to private

[22:31] industry but in actuality you lose

[22:33] services. It's a balance of do you want

[22:35] local control for your cities do you

[22:37] want to be able to have a say or do you

[22:39] want to go to private industry with zero

[22:41] say

[22:42] in your services? They can change it on

[22:44] a whim and your contracts are year to

[22:46] year. I mean that's really what you're

[22:47] getting into and so

[22:49] um having that in the public understand

[22:52] what are your services you want to be on

[22:55] where you have a say because you're a

[22:57] part owner in a special district you

[23:00] actually have a say in what's going on

[23:01] what your services are you have a say in

[23:03] how that service is going to happen you

[23:05] have a say in pricing you have a say in

[23:07] all those things because you have a say

[23:09] in the budget.

[23:11] versus private industry where you're

[23:13] just signing a contract and hoping

[23:14] they'll service you and manage right?

[23:16] They don't understand that cost

[23:19] the difference between those two things

[23:21] and you know I worked with special

[23:23] districts for many many years I've seen

[23:24] it cycle through and you you've seen

[23:27] people leave these come back right?

[23:30] Just a quick comment piggyback on what

[23:33] Lauren just talked about. Um

[23:36] >> [clears throat]

[23:36] >> they are at every chamber meeting they

[23:38] are our they are our neighbors and I am

[23:41] a

[23:42] free market person I own my own business

[23:44] I understand when government gets

[23:46] involved in business that's not always

[23:48] the best way of route to go but the fear

[23:52] is that there really isn't a lot of

[23:54] competition out there and if we jump

[23:56] ship and leave this one whether we're

[24:00] government sponsored government

[24:02] bureaucracy whatever you want to call it we are the competition to the private

[24:07] market out there and if we leave that

[24:10] leaves just them and one thing that I

[24:13] keep have said over and over to the

[24:15] people in Taylorsville

[24:18] we have a voice at the table and with

[24:20] our competitors we're not going to have

[24:22] a voice at the table and they have made

[24:24] it abundantly clear sometimes they don't

[24:26] know who I am at meetings they just

[24:28] think I'm with Taylorsville and they've

[24:30] made it very clear I'm coming after your

[24:32] business what can we do?

[24:35] So

[24:36] you know I think any

[24:39] today is really important because I want

[24:42] to see competition in the market

[24:44] regarding collection and I like the way

[24:47] Wasatch Front and I like the services

[24:50] and I think it's a good deal and so does

[24:51] Taylorsville.

[24:53] So I want to

[25:06] just make sure I'm summarizing what I'm

[25:08] hearing here. So when we're talking

[25:10] about value versus expense a lot of what

[25:12] we're I'm hearing to identify this gap

[25:13] really is in some ways a communication

[25:15] gap because people are uh

[25:19] focusing on money and then kind of in

[25:22] private sector but what we're really

[25:23] saying is is we're offering competition

[25:26] is what they which is what they're

[25:27] really wanting and we're also offering a

[25:30] voice at the table so that their

[25:32] representatives can be involved in

[25:35] making those decisions on pricing and on

[25:37] services so that they can then have a

[25:39] voice. That did that feel like a good

[25:41] okay Matt and then Nick.

[25:43] Yeah, so Sandy City uses waste

[25:45] management part of it obviously uses the

[25:47] districts here and you'll get people

[25:48] that will post and compare Sandy and

[25:51] Herriman it's very very common on on

[25:53] many different levels

[25:54] and you know they will say that it's

[25:57] just cheaper right? And

[26:00] having been on the board a couple years

[26:02] I've been able to use a bunch of

[26:04] different approaches and see what what

[26:06] works and to be honest the one that is

[26:08] getting most people to just stay calm

[26:10] and calm down and trust the process is

[26:13] just when I'm just blunt with them and

[26:15] it's what I said in in my article is

[26:17] over this next year we're going to look

[26:20] at XXX over the last year we've done

[26:23] XXX. If after a year from now we are not

[26:27] more competitive with the marketplace

[26:30] then we're going to have a problem cuz I

[26:33] think let's just be clear you know

[26:35] Herriman's on the call and I actually

[26:36] had a conversation with Mayor Palmer and

[26:38] I said hey you know what the best thing

[26:39] would be for Herriman is for the

[26:42] district to actually be pretty healthy.

[26:44] Because it then keeps competition in the

[26:46] marketplace which then helps those that

[26:48] frankly have gone to the private market

[26:51] and so

[26:52] for me

[26:54] I just instead of trying to explain the

[26:57] local control argument which it worked

[26:59] with some some it's just too nuanced. Is

[27:01] it a dollar amount? It is that simple

[27:04] and we have got to be more competitive

[27:07] but in that the only way that we're

[27:09] going to be able to pull this off. So

[27:11] thank you for the wonderful gentle lady

[27:13] from Taylorsville

[27:15] for mentioning all of those great things

[27:16] is

[27:17] we have to all

[27:19] band together and give it our best shot

[27:22] that over this next year we are going to

[27:23] create a better district that is more

[27:26] competitive more responsive to our

[27:28] residents which then they're not going

[27:31] to want to leave but if we just say well

[27:34] we do this and they don't do this we do

[27:36] the tree pick up and they don't do that

[27:38] the majority of people you've lost them

[27:41] it's done and they're just upset that

[27:42] it's too expensive.

[27:44] I think you I think you got a really

[27:46] good point there Nick.

[27:48] I just I think it's

[27:50] incredibly important to underscore what

[27:51] Lauren said. People don't feel like they

[27:53] have partial ownership in this

[27:55] and they're not going to listen to any

[27:57] of those arguments. All they're going to

[27:59] hear is somebody saying

[28:00] I can do it for you cheaper.

[28:02] And it goes to what Matt is saying as

[28:04] well but I think there has to be

[28:05] communication has to have a

[28:08] at least a kernel of how are people

[28:10] invested in this themselves. You show

[28:13] them that they're owners of this and if

[28:15] somebody is trying to take away what it

[28:17] is they have

[28:19] the access to seat at the table

[28:22] and voice in what those decisions are

[28:24] that's the only way you're going to get

[28:26] people to really feel

[28:27] I can just what I just what Lauren said

[28:29] showing ownership is really really

[28:31] important.

[28:33] I agree with that as well but yes.

[28:36] Well I I just

[28:37] was thinking that you know there was

[28:39] like this video like a short video that

[28:41] kind of

[28:42] highlighted some of the great things

[28:43] that we could do and then but just also

[28:45] told the story of why it's important to

[28:47] have a special district. I mean if you

[28:49] think about it like combined we're like

[28:51] a really really big city with a lot of

[28:53] purchasing power but

[28:55] individually

[28:57] we can't really have necessarily the

[28:59] same effect right? And so like

[29:02] I I I I feel like you know

[29:05] like a any any marketing thing like

[29:07] something where we could reach people

[29:09] something quick and easy but then like

[29:10] explain why you know what what we're

[29:13] talking about why it's important to have

[29:16] a special marketplace. So where do you

[29:18] think the responsibility for this

[29:19] communication lies? I think

[29:21] Matt identified that the to some degree

[29:24] like

[29:25] board members going back to our cities

[29:27] and our city councils using the

[29:29] opportunities that we have in our

[29:30] journals is incredibly important. What

[29:33] else can we do to um

[29:36] to so it sounds like we're we're we're

[29:38] saying first of all is this idea of

[29:39] ownership I think is is key for a lot of

[29:42] people and then the second I think we're

[29:44] going to miss.

[29:53] » And maybe the best way to summarize what

[29:55] Matt is talking about as far as pricing

[29:58] is but it's also like pricing and

[29:59] efficiency. Like we're we're trying to

[30:01] be the most competitive with the

[30:02] services that we're offering.

[30:04] Compensation

[30:06] and then it is this.

[30:10] And just to be clear on that, I mean I

[30:12] think when I first got on the board, we

[30:14] actually didn't talk too much about

[30:16] actually being competitive. It was more

[30:18] about when I went through orientation,

[30:20] it was look at all the great things we

[30:22] do, right? But that clearly hasn't

[30:24] worked for some communities. And so I

[30:27] think we just had to thank you I think

[30:29] Kevin, frankly, is the one that did this

[30:31] was we're going to have to be more

[30:32] competitive. And I love when I shared at

[30:34] my council meeting recently the fact

[30:37] that you can pay for a pick up of a

[30:39] fridge or a washer.

[30:41] You would be surprised how many people

[30:43] were so excited about that. And I

[30:45] actually used an experience. I called

[30:47] 1-800-GOT-JUNK before this was offered

[30:50] and it was super expensive to pick up a

[30:52] single fridge. And people reached out

[30:55] and said, "How do I do this? This is

[30:56] super cool." It figured the rate

[30:58] advantage. And those are real tangible

[31:00] things. But we have we have to

[31:01] communicate that.

[31:03] I think maybe the language we use needs

[31:05] to change because one of the things

[31:07] people don't understand is that they are

[31:09] owners.

[31:10] Special districts is made up of a

[31:11] boundary. And every person that lives in

[31:14] the boundary owns a piece of a special

[31:16] district. And that really is what it

[31:18] comes down to. We're not a bunch of

[31:20] cities that are members of the district.

[31:22] We are a boundary and we're

[31:23] representatives of those boundaries that

[31:26] live in that district. Which is why you

[31:28] have some cities where only partially

[31:30] they're only partially part of that.

[31:33] That's the beauty of special districts.

[31:34] It's never started started as those who

[31:37] those services and had to start that

[31:39] district. So I think maybe how I decided

[31:44] maybe we got to quit calling them

[31:45] residents.

[31:46] Maybe we need to call them special

[31:47] district owners or or like investors or

[31:50] whatever they are. But we need to talk

[31:52] about who they are really differently.

[31:55] And and and maybe that's that's how the

[31:57] language we need to change. Because

[32:00] technically they're owners of this

[32:01] district. Stakeholders. I only have one

[32:04] concern about that.

[32:07] In any form of government, not just this

[32:09] one, residents don't have ownership in

[32:12] that when they leave they get certain

[32:13] equity payout. And that's been a

[32:16] contention recently. So I'm going to

[32:17] make that clear because we don't believe

[32:19] that that's the case.

[32:21] Understood. But but again, they're in

[32:23] the boundary. Yeah, that's they've

[32:25] chosen to do this. Which gives them that

[32:27] kind of

[32:28] say. Yes. From a philosophical

[32:31] standpoint.

[32:31] >> Yes.

[32:33] But we need to be able to be able to

[32:34] communicate that.

[32:36] Um just to consider the broader

[32:38] perspective, too. We're one of many

[32:40] different special districts and we are

[32:42] all facing many of the same challenges.

[32:44] And

[32:46] I think it'd be really important to

[32:47] consider what those other special

[32:48] districts are doing, how they're

[32:49] managing the situation.

[32:51] And a lot of us are are have roles in

[32:53] this in those other districts, too. So

[32:56] just to keep in mind we're not going

[32:58] this alone. There's a lot of other organizations that are

[33:02] going to face the same questions. How

[33:03] can we capitalize on what each other

[33:07] That's actually something I was

[33:08] thinking. So cuz I'm sure we're all

[33:09] starting budget season right now.

[33:12] Um and every budget season, especially

[33:14] after a new election when we have new

[33:15] members on our city council, we have So

[33:18] we're we're part of UFA

[33:21] and UPD. And we have

[33:24] our police chief and our fire chief come

[33:26] in and they essentially do a whole

[33:28] presentation about the value that they

[33:30] offer for our city.

[33:32] Um and it's very detailed and they go into just

[33:40] a lot of about why their service is

[33:42] beneficial to our community.

[33:45] Um that's something that I thought

[33:46] about. I know that Evan's been doing an

[33:47] excellent job of going around to cities

[33:49] and doing the same thing. But I'm

[33:50] wondering if that's something that we

[33:51] need to

[33:53] um

[33:54] do more regularly or have on a regular

[33:56] rotation as far as like right before

[33:58] budget season when we're having to make

[34:00] these kind of decisions. Um

[34:02] and I know UFA, if any of you guys are a

[34:04] part of UFA, they do um

[34:07] uh they have

[34:09] fire school. Has anyone gone to fire

[34:11] school?

[34:14] I learned fire school. Um

[34:17] but what it was very compelling as far

[34:21] as making

[34:22] uh UFA's case for value. And then they

[34:25] and they had some specific asks and they

[34:27] were able to demonstrate this is why we

[34:29] need X and by burning stuff up and how

[34:32] it was better than we don't have have a

[34:34] meeting.

[34:35] Um and then I know when I got on this

[34:37] board, it was helpful for me. We went to

[34:40] the recycling plant and we walked

[34:41] around. I don't know if anyone has had a

[34:42] chance to do that as well. But maybe

[34:44] that's something that we need to offer

[34:46] to our councils is to invite not just

[34:50] members of the board out, but members of

[34:52] the city councils out to see the

[34:56] different services that we're providing

[34:57] and kind of give them a more in-depth

[35:00] experience. That's just something that I

[35:01] thought of with what they were saying.

[35:03] That's where Clark had the idea of

[35:06] having like a video or some type of something we can

[35:10] use multimedia so that in your absence

[35:14] we have something else that can be

[35:16] there. Whether it's only on Wood River's

[35:18] website, whether it's also on the app,

[35:19] whether it's on all of our websites.

[35:21] However that would work for your city.

[35:23] Um but having that in conjunction so in

[35:26] addition in addition. Because I'm sure I

[35:28] don't know if you have the time to go to

[35:30] every council meeting every month to

[35:32] make sure that that's done in person.

[35:34] And we have an incredibly small

[35:36] population. So most of the people are

[35:38] listening to the recording or seeing the

[35:40] minutes rather than being there in

[35:41] person. So it's just another way to

[35:44] Well, I'm just saying that there's a DM

[35:45] I probably would know that there was an

[35:46] app.

[35:48] somewhere I actually haven't read it.

[35:49] Right. Well, people take information

[35:52] differently.

[35:52] >> Yeah, and like in our mailer for

[35:54] example, I mean a lot of you use the

[35:56] MSD. So when they do the bulletins

[35:58] um we actually added that into ours as

[36:01] well for our particular topic so that we

[36:03] can have the app there and all the

[36:05] different things for Wood River so that

[36:07] people were at least getting the

[36:08] information secondary to Facebook or

[36:11] Instagram or just doing it on their own.

[36:14] So. It sounds like what we're what we're

[36:16] saying as far as like action items or

[36:18] ways to address these. First of all is

[36:20] what Evan's already started doing is

[36:21] attending the council meetings

[36:24] um for all of our different

[36:25] municipalities. And then also uh

[36:28] inviting councils to visit Wood River in some capacity

[36:34] um to to see what we're offering and see

[36:36] the different services that we're

[36:37] providing. And then also media. Is there

[36:39] anything else that we want to Yes.

[36:42] I think it would be worth exploring at

[36:44] least the cost-benefit versus

[36:46] the cost of benefit of hiring some

[36:49] expertise to look at the case

[36:53] and to figure out the best way to fill

[36:55] those gaps, to communicate those gaps to

[36:57] people.

[36:58] Um

[36:59] maybe there are professionals here

[37:02] influence and

[37:04] media campaigns, things like that.

[37:08] I just think it would be worth seeing

[37:09] what it would cost to hire that

[37:11] expertise

[37:13] to figure out how we can reach these

[37:14] people.

[37:16] I have that as a very good question. I

[37:18] have no idea to be honest. I don't

[37:19] either. But it maybe you don't know

[37:21] unless you look. Right. That's what I

[37:22] asked. Yeah, very much. Yeah. I think

[37:24] the other thing we need is to need

[37:25] ambassadors.

[37:27] Um and one way to get ambassadors is the

[37:29] same thing that UFA and these others do

[37:31] is to maybe have a trash and recycling

[37:34] citizens school, right? Where they come,

[37:36] they learn, and then they become

[37:38] ambassadors.

[37:39] Well, that's what I would like the

[37:41] council visit to coming coming to Wood

[37:44] River. And I would like what that looks

[37:45] like, like what the trash school looks

[37:46] like. I mean there's nothing as cool as

[37:48] like putting out your own fire like with

[37:50] fire school. I don't know. I always

[37:51] wanted to be able to, you know, dump

[37:54] truck in a landfill.

[37:56] I want to do that, you know what

[38:00] Love things that are not worth freezing,

[38:02] right?

[38:04] Something like that, right? Where we

[38:06] where people are experiencing what we're

[38:08] involved in. So I like I like that idea

[38:10] as well. Cuz

[38:12] the an idea of a citizens school where

[38:15] we can bring anybody from the community,

[38:17] not just the leaders. And I think that's

[38:19] important.

[38:22] So I have one thing to add to it. I love

[38:23] this idea. Please don't get me wrong.

[38:25] But whenever we have things like this

[38:27] that we're adding

[38:28] great idea, also having somebody with

[38:30] the professional background to look at

[38:32] these and see what the most like

[38:34] beneficial way demographically is to get

[38:36] the information out. Love it. Having the

[38:38] community involved, having council

[38:40] members involved. Love it. But then we

[38:42] also have something that keeps coming up

[38:44] are things that the residents don't like

[38:46] and that's cost.

[38:48] So anytime we have more involvement,

[38:50] more studies, more times that people can

[38:53] come out and see recycling, stuff like

[38:55] that, we also have to consider the

[38:56] amount of time and money that's being

[38:58] put into it. And we have to make sure

[39:00] that we have a good explanation of where

[39:03] that's coming from, how it's being used.

[39:05] Because when they see fee increases,

[39:07] they're going to Those are going to be

[39:08] the first things they want to eliminate.

[39:11] No, I'm just saying that's why that's

[39:13] the most powerful thing is for us to

[39:16] have a seat. Yes. Because we are the

[39:18] ones who they have selected as a source

[39:21] to represent for information. I mean we

[39:24] all get calls, "Hey, what's happening

[39:25] with taxes? What's happening with this?

[39:26] What's happening with the police? I saw

[39:27] a fire here. What's happening?" You

[39:29] know, that that happens everywhere. We

[39:31] are already built in into the structure

[39:33] to be able to communicate with and have

[39:35] to tell the story.

[39:36] >> If we can get that information first and

[39:39] make sure that that is super transparent

[39:41] and explained ahead of time. I think

[39:43] these types of things where you can see

[39:44] through and move forward with.

[39:46] But I just wanted to make sure that gets

[39:48] noted that that's going to be the number

[39:50] one thing people are going to ask

[39:51] because they already are aware so

[39:53] they're in the dark and the very first

[39:55] thing they're going to think of is money

[39:57] cost. Especially if right now they

[39:59] aren't understanding all of the benefit,

[40:01] they're not going to where like hey but

[40:03] we have this and this and this going.

[40:05] They're going to automatically assume

[40:06] those things are tied to the fees. That

[40:08] is not

[40:09] Finding a way to separate those and

[40:10] adequately communicate them before we do

[40:13] those types of things is completely

[40:14] really important. So with all of this I

[40:16] think the allocated cost

[40:19] is is the

[40:21] make sure that we're uh

[40:23] which we're trying to reach out. We're

[40:25] trying to increase our communication.

[40:26] Also not hoping that Evan has you know

[40:29] like eight arms and trying to like be a

[40:31] one-man show and in running everything.

[40:33] I'm not that he doesn't have an amazing

[40:35] team here but like but I know and we

[40:38] I've talked with Evan and they are they

[40:40] are all operating at 110% these days

[40:43] with with every all of these new

[40:44] initiatives that we have going on so we

[40:46] need to be conscious of um we don't we

[40:50] don't want to burden anybody else

[40:51] um because we just really appreciate all

[40:53] the work that you're doing.

[40:55] Just sort of one one note that we sort

[40:57] of talked about cost is that but but you

[41:00] know that

[41:02] you know Evan had pointed out just

[41:04] before us

[41:07] a lot of the cities that that are

[41:10] using other services

[41:12] that they actually offset part of the

[41:15] public

[41:16] super cost. So what

[41:19] the public doesn't see is well I'm going

[41:20] to pay this. The only reason you're

[41:22] paying that is because the city

[41:24] contributed

[41:26] X funds from the municipal general fund

[41:29] in order to keep that cost low. So it

[41:31] it's not a

[41:33] So we use

[41:35] comparison

[41:36] we're looking at here.

[41:38] We we display numbers. You don't know

[41:41] the back end of that numbers. You could

[41:43] say that it's not as as much as the fee

[41:45] goes it's just really difficult to make

[41:47] a direct comparison. It's about um

[41:51] Yes, sorry. Taylorsville did an

[41:53] excellent job at a board meeting

[41:55] recently. I remember seeing that at it

[41:58] and then your staff working actually did

[42:00] a comparison. Did a fantastic job of

[42:02] showing

[42:04] part of their property taxes paid for

[42:05] this which is why it's less expensive

[42:08] for the homeowner when in reality it's

[42:10] not.

[42:11] Um and I think water has the same issue

[42:13] in the state of Utah being compared to

[42:15] other states because states like Nevada

[42:18] will use water, then they clean it up

[42:21] and put it back into the system

[42:24] and therefore it looks like they're

[42:25] using a different number than Utah does

[42:27] because we don't put the amount of water

[42:30] that we're sending down the Jordan River

[42:32] that's clean back in the current

[42:34] numbers. And so they're not comparing

[42:35] apples to apples and it looks bad so

[42:38] that really is a communication thing

[42:40] that Taylorsville City did. I don't know

[42:42] if the other cities have. I just haven't

[42:44] listened to your meetings but

[42:46] your specific board meeting where your

[42:48] staff were explaining it was really

[42:49] helpful really helpful a lot of work and

[42:52] effort and

[42:53] so even if your cities don't do a direct

[42:56] comparison even being paid numbers like

[42:58] what Taylorsville did and using that

[43:01] when you're talking to your city

[43:02] [clears throat] councils I think would

[43:04] go a long way.

[43:05] And so great job Taylorsville. I I

[43:08] appreciate that. So it sounds like what

[43:10] we're seeing is it's obviously there's a

[43:12] lot more that we need to communicate. I

[43:14] mean I think internally we're doing a

[43:16] lot to make sure that we're offering the

[43:18] best service at a competitive price and

[43:20] then externally it looks like what we're trying to do is make sure that as

[43:25] Matt said that we're telling our story

[43:28] because I think as Anna said like our

[43:30] story is pretty great. We offer a lot of

[43:33] services. We're looks like we're having

[43:36] what we're going to be talking about

[43:37] today is the dialing in and making the

[43:40] making sure that our services are the

[43:41] best. Um

[43:43] and

[43:45] um

[43:46] making sure that we're really um

[43:48] making our story easy to tell so that

[43:50] people want to

[43:53] um

[43:53] stay with the the district because what

[43:56] we provide is so great.

[43:58] And and I think it is so it's just kind

[44:00] of about um

[44:03] connecting those those dots together.

[44:05] All right, I think we are done with this

[44:08] piece and if anybody has anything else

[44:10] they want to add over all.

[44:12] Yes, it's Kevin. I I I'll just say I

[44:14] appreciate all the the open

[44:17] candid feedback and and this is exactly

[44:19] what we wanted in this discussion. We

[44:20] want to hear what's good and what's bad

[44:22] and what's the the misperception and

[44:24] what's the good bad and the ugly. We had

[44:26] a theme song joke that we were talking

[44:28] about as as part of this discussion.

[44:31] Now one thing I've been really focusing

[44:33] on and communicating and presenting to

[44:36] the various councils and several new

[44:38] board members that we have this year is

[44:41] what what

[44:42] board member Holton mentioned is is

[44:44] telling our story. Telling the district

[44:45] story that we are a sole enterprise

[44:48] fund.

[44:49] A few things I've been emphasizing to

[44:52] our respective

[44:53] partner cities is that what we do as an

[44:56] organization

[44:58] does not we don't ask for any resources

[45:00] from our partner cities. So there's no contract management. They're

[45:03] not having to deal with the billing and

[45:04] account changes

[45:06] any sort of collections for for uh

[45:09] missed that are being made and things

[45:11] like that. So

[45:12] that comparison and that part of the

[45:15] story is critically important. So UFA

[45:18] and UPD coming to various cities

[45:21] they're asking for money from that

[45:23] city's purse their general funds.

[45:25] >> [snorts]

[45:25] >> Well for us not doing everything that we

[45:27] do is entirely funded from

[45:31] the fees that we collect which which is

[45:34] limited by nature of our design

[45:36] of only collecting up to 40% in most

[45:39] cases that's part of the other

[45:40] discussion as well today but there are

[45:43] other services that we're providing

[45:45] beyond basic trash and recycling

[45:47] collection

[45:48] that are above above and beyond what a

[45:50] typical waste collection provider would

[45:52] provide

[45:54] cases as well. So

[45:56] understanding what those are and are

[45:58] there different funding mechanisms? Is

[45:59] there a different model possibly for

[46:01] that?

[46:02] I'm not suggesting that there is but

[46:04] just that part of the story and

[46:06] understanding

[46:07] that everything we're doing including the leaf bag program and

[46:10] building and managing our website

[46:12] including our our billing and sending

[46:14] out bills etc. so on and so forth it's

[46:17] all funded from those user fees. There's

[46:20] no other money coming into the system.

[46:23] I think that's really important

[46:25] to keep in mind

[46:26] as we go back and share our story. Thank

[46:28] you very much.

[46:30] All right, um

[46:31] so we're going to switch gears just a

[46:33] little bit. We really appreciate the

[46:35] grand coming.

[46:36] UACD Utah special improvement special

[46:39] districts um and talking to us we're

[46:41] going to switch gears and

[46:42] get started while he does

[46:44] Good. Thank you. Where would you like me

[46:46] to be? Would you like me to be in the

[46:48] center of the coliseum?

[46:52] I think you're going to be seen better.

[46:53] Oh, thank you. Yes.

[46:55] I was ready to be among friends. You

[46:57] know Evan and I find ourselves but I

[46:59] think I'll talk about it and this coming

[47:01] to light roots.

[47:02] In the place of being in the

[47:04] notification

[47:06] but it's nice to be with you today.

[47:08] Appreciate the discussion we just talked

[47:09] about. And please don't shoot the

[47:11] messenger.

[47:12] And even after our session I hope to see

[47:14] you again.

[47:16] Uh maybe just a little story.

[47:19] Uh a couple of months ago I got a call

[47:20] from

[47:22] a citizen

[47:23] up in northern Utah We were counting

[47:26] uh asking some questions about um

[47:29] how they how can they create a district?

[47:31] Well we just ended a session where uh

[47:33] Evan and I

[47:35] um

[47:36] and just had a lot of fun

[47:38] dealing with questions and issues about

[47:40] districts and some pushback from some

[47:43] legislators who are relatively newly

[47:45] elected and it comes up periodically

[47:48] where they have questions about

[47:49] districts and and why we can't do

[47:52] how do they So this this citizen called

[47:55] and said how do we create a district and

[47:56] talked about a few things and got into

[47:58] the weeds about what they are dealing

[48:01] with kind of gets back to Lauren's

[48:03] comments and municipal.

[48:05] Uh in this case it was a water company.

[48:08] Uh they're served by a private water

[48:10] company and they're really upset. Why?

[48:13] Because they they aren't invited to the

[48:15] meetings. They can't go to the meetings.

[48:17] They're closed. Uh they can't get copies

[48:20] of minutes. They can't listen in. They

[48:23] have no input on the pricing.

[48:25] All of this is done by a private water

[48:27] company. This is what they have no

[48:29] feedback as Lori and others have

[48:31] mentioned. This is so they want to

[48:33] actually create a district in order that

[48:34] they might have the statute the state

[48:37] statute that will protect them allowing

[48:38] them to vote in attend these meetings,

[48:40] have input on the cost, actually be

[48:42] elected to a board and have feedback. So it's just interesting

[48:45] that

[48:46] to see the contrast and the the what

[48:48] push and pull that the that we sometimes

[48:51] experience and appreciate your your

[48:52] feedback here. Maybe just a couple of

[48:55] observations on some of the discussions

[48:58] that went on which I think were

[48:59] excellent.

[49:00] Uh some questions about what what could

[49:02] we do? There's a legislative audit that

[49:05] was done oh it's been 15 or so years ago

[49:09] and some feedback came from the

[49:10] legislature on some things that boards

[49:12] can do

[49:14] in order to

[49:16] uh more effectively operate

[49:18] and one of those uh in other words it

[49:21] was an area where they found that some

[49:24] political subdivisions in the state of

[49:26] Utah were not doing whether it be

[49:27] districts or cities or counties or

[49:29] whatever.

[49:30] And the recommendations that were given

[49:31] by the legislative auditor were

[49:33] uh for the board to establish

[49:35] performance criteria for example.

[49:38] And and if you have those things clearly

[49:40] laid out, which you do have those, I'm

[49:42] sure, but maybe continue [clears throat]

[49:44] to think in that area when you think

[49:46] about communications to the people,

[49:49] that is it would be well to polish some

[49:51] of our performance criteria. What are

[49:52] the What are the goals and objectives of

[49:54] the board?

[49:55] And that extends to what are the goals

[49:57] and objectives of the citizens?

[49:59] Once you have those performance criteria

[50:00] laid out, then management has idea or a

[50:04] clear

[50:05] as to what information they need to

[50:09] have for the board every month. That

[50:12] information can be easily uh sent out to

[50:15] the citizenry in a variety of ways. And

[50:17] uh just kind of maybe polishing, if that

[50:20] would be helpful, uh on the performance

[50:22] criteria and having it just be

[50:25] something that doesn't have to be

[50:26] recreated again going to the public, if

[50:28] you get a better understanding with me.

[50:30] Some of those Some of those items might

[50:31] be high level for the board, then others

[50:33] might be changed a little bit in order

[50:36] to go to the public. It's just a

[50:37] continual flow of feedback to

[50:40] uh

[50:41] That was some interesting um feedback

[50:43] that I think the water district in

[50:44] general.

[50:46] Uh some things that we have seen over

[50:48] time, which you already may be doing,

[50:50] that are helpful for districts,

[50:51] particularly where they serve multiple

[50:53] cities and counties, is to have the

[50:55] cities and counties have links on their

[50:57] website that are clearly accessible.

[51:00] Not something they have to drill for and

[51:02] they dig for, but it's just somehow

[51:04] right there on the homepage.

[51:06] A lot of cities have that and counties.

[51:09] Uh some may be helpful to kind of make

[51:11] that more apparent.

[51:12] Um

[51:14] And there's some other things we can

[51:15] talk about. So, you can discuss with you

[51:17] and Heather and Heather and Heather

[51:19] has a lot of ideas and expertise in that

[51:21] regard as well. I mean, working for

[51:24] uh Central Utah Water Conservancy

[51:25] District and developed a lot of issues

[51:27] with you guys.

[51:29] Uh one other item that I'll talk about

[51:31] just briefly about the function of

[51:33] districts rather in the state.

[51:36] Uh a number of years ago, uh when I

[51:39] worked for a very large district, we

[51:41] had, as is some sometimes common,

[51:44] uh certain

[51:47] Some people were very happy with the

[51:49] service, but there were there were some

[51:51] that were not

[51:52] uh whatever reason. So, we decided to

[51:54] create some committees

[51:57] that um

[51:59] were focused in certain areas, whether

[52:00] it be

[52:01] uh budget and finance or govern

[52:04] operations or citizen groups. And we

[52:06] would invite in in the proper uh

[52:09] circumstances and situations, some of

[52:11] these individuals who uh raised a lot of

[52:13] concerns, and we'd involve these them on

[52:16] these committees. And the majority of

[52:18] the time, over the space of four or five

[52:20] or six months,

[52:21] began to change and become supportive of

[52:24] what we were doing. They were involved

[52:26] in kind of ad hoc committee where there

[52:28] might be a board member or two and some

[52:30] staff, but it might be some of these

[52:32] citizens as well that come in and give

[52:34] feedback. That helped us in improving

[52:36] our performance. It also helped us in

[52:39] educating some key people in the

[52:41] community who seemed to have some real

[52:44] communications going on.

[52:46] Uh but that always works successfully.

[52:48] There are there are those that might be

[52:50] activists

[52:51] that where it becomes a little bit

[52:52] difficult. We did have a couple of

[52:54] those, and that was that was

[52:55] challenging, but the overall outreach to

[52:58] others and involving them in these

[53:00] committees was extremely positive and we

[53:02] ended up turning a lot of folks to

[53:04] um

[53:05] support what we were doing.

[53:07] So, just a couple of items just to

[53:09] consider.

[53:10] Uh districts, uh why in the world were

[53:12] they created? And if I'm going in the

[53:14] wrong direction, if you just kind of

[53:16] put me in the right direction. Go ahead.

[53:18] Um

[53:20] Uh Ben Franklin is my understanding is

[53:22] the person uh created the first

[53:23] district.

[53:24] Uh it was the fire district. Do you

[53:26] remember what he did with lightning

[53:27] rods? You know?

[53:29] Yeah, it's because of fire and

[53:31] lightning. So, they created the first

[53:32] fire district back back east,

[53:34] Pennsylvania or somewhere.

[53:36] That was the beginning.

[53:37] Um

[53:38] What is it that kind of drives

[53:40] districts? Uh you're familiar with this,

[53:42] I think. Um

[53:43] It is a situation where a city or a

[53:45] county is either unable or unwilling to

[53:48] provide the service,

[53:50] and the citizens want the service,

[53:52] and so they

[53:53] have some vehicle to get the service. Uh

[53:56] before districts, which are

[53:58] as you know, are political subdivisions

[54:00] of the state of Utah,

[54:02] before that was the case, there really

[54:03] wasn't a vehicle for a city or a county

[54:05] to provide that service

[54:07] or unwilling to do so. So, that's really

[54:10] where uh districts came into being.

[54:13] Uh in addition to wanting service, there

[54:16] are some a number of situations, which

[54:18] you're familiar with as well in your

[54:20] setting,

[54:22] that drive district creation, and that

[54:24] is uh achieving economies of scale and

[54:27] efficiencies.

[54:28] Um that's critical.

[54:31] In this particular environment of solid

[54:33] waste, um

[54:35] back in the district, a quick example,

[54:38] would be in the um

[54:41] late '70s, early '80s, EPA passed a rule

[54:45] called Subtitle D, which affected solid

[54:47] waste in a big way. And essentially

[54:50] said, all your little landfills and

[54:52] dumps, if you will, or burn piles,

[54:55] I don't know if you You kind of you

[54:56] remember the burn barrels in your

[54:58] backyard when you were younger.

[55:00] Used to go out and carry that out with a

[55:01] little guy in the '60s and put the thing

[55:03] in and light it up.

[55:04] About all the smoke and all the

[55:06] pollution.

[55:07] Landfills were the same way or dumps.

[55:09] That would be time.

[55:10] They just They

[55:11] They'd push it over the hill and light

[55:13] it on fire, and it was this eternal

[55:14] burn.

[55:15] Well, EPA came out and said, those have

[55:17] to be closed by a certain date, and if

[55:19] you're not closed by this date,

[55:21] you, city, have complete responsibility

[55:25] for eternal care of that facility and

[55:28] remediation.

[55:30] And that kind of got everybody's

[55:31] attention, straightened their back a

[55:32] little bit. So, by that date, uh there

[55:36] were in Davis County, Morgan County

[55:38] area, 15 cities and three counties that

[55:40] joined into a district in order to avoid

[55:45] all these little entities having

[55:46] liability for everything that's going

[55:47] on, that achieve economies of scale,

[55:50] the the NIMBY thing was happening. We

[55:52] didn't want it in their backyard, so

[55:54] they had one facility they all worked

[55:56] together on. Were there disagreements?

[55:57] Absolutely. There were there were

[55:59] challenges and difficulties that

[56:01] occurred, but they worked it out because

[56:04] they wanted to achieve these economies

[56:05] of scale and so forth. So, that's some

[56:08] of the driving

[56:09] forces. Uh you want the service, you

[56:11] want to achieve economies of scale.

[56:13] Uh you're familiar with the different

[56:14] types of districts. I won't get into

[56:16] detail on that. You have migrated to a

[56:19] special district, which is totally

[56:20] independent. We're familiar with that.

[56:23] Uh do you have any particular questions

[56:26] about districts? I just ask the

[56:29] question, and I'll keep talking. If you

[56:31] do, interrupt me or raise your hand.

[56:34] But just to give you some some time to

[56:36] think and just a minute.

[56:38] Um

[56:40] Boards, as you know, board members have

[56:43] a responsibility to represent uh

[56:45] the interests of the district, whether they're appointed or elected to

[56:48] a board. They have a fiduciary

[56:50] responsibility to represent the best

[56:51] interests of the district. Sometimes

[56:53] that's challenging.

[56:54] Um we we've seen that before where you

[56:57] kind of you're appointed by a city,

[56:59] perhaps, and you do have

[57:03] responsibilities with respect to that

[57:05] city and the citizens that you

[57:06] represent, but collectively, when you

[57:08] come together, it's representing the

[57:10] best interests of all the citizens.

[57:12] Um

[57:14] Do you have any particular questions or

[57:16] concerns with respect to

[57:18] uh districts, how they function,

[57:21] how they best represent the citizens?

[57:25] Any concerns about things you've

[57:26] experienced?

[57:29] You're happy. Completely happy.

[57:33] I said everyone's completely happy. Oh,

[57:35] good. Yes. Well, I think you got a

[57:37] question over there. Yes, she has a

[57:39] question.

[57:40] Yeah, I think that it's very easy for

[57:42] districts to be a punching bag for

[57:44] private interests. Yeah. The existential

[57:46] threat to special districts

[57:49] is something that is not going away

[57:51] anytime soon, and that that is a

[57:54] concern, not what districts do, but

[57:56] rather what people think districts do,

[57:59] and that perception. How do we address

[58:01] it? Yeah.

[58:03] Um that is true.

[58:04] Um

[58:05] >> [clears throat]

[58:06] >> Districts can be a punching bag, and

[58:09] everything that Lori mentioned earlier

[58:11] with respect to private industry and

[58:13] their ability to subsidize and do a

[58:15] variety of different things, not

[58:16] comparing apples with apples, as Heather

[58:19] pointed out.

[58:21] Uh those are critical.

[58:23] You know,

[58:25] and the and the items that you mentioned

[58:27] with respect to competition,

[58:29] um

[58:30] getting down to one provider in the

[58:33] area, that's a that's a critical issue.

[58:35] And uh a lot of entities have dealt with

[58:37] that over the past number of decades.

[58:40] So,

[58:41] um

[58:43] how do you deal with it? I think

[58:46] this is an important thing that you're

[58:47] dealing with here. The items I hear in

[58:50] your discussions are pretty important to

[58:52] make sure there's

[58:53] um understanding and transparency.

[58:56] And um

[58:58] trying to do the best you can from a

[59:00] positive standpoint. Obviously, we have

[59:01] to deal with negatives,

[59:03] but um sometimes when you communicate

[59:06] with people, I think it's

[59:09] it to the degree that it could be cast

[59:11] in a positive way rather than negative.

[59:13] That's certainly a positive thing. I'm

[59:15] getting a little bit of micro there,

[59:16] perhaps, a little bit, but um

[59:18] uh communications are important, and I

[59:21] think sometimes involving, if you can

[59:23] figure out how in your particular

[59:24] situation, you can have some committees

[59:27] with some some key citizens on the on

[59:30] that committee that can take back to the

[59:32] district board members to the community.

[59:35] Just a different world that was, isn't

[59:36] it?

[59:37] Uh 15, 20 years ago, we didn't have the

[59:39] social media and a lot of the things

[59:42] that we have right now

[59:43] where things can be communicated

[59:46] effectively and

[59:48] false things can be communicated effectively as well, which

[59:51] is difficult to deal with.

[59:54] But uh in thinking about some

[59:57] considering some resources of uh that

[1:00:00] hopefully you might have access to. I

[1:00:02] think that's an important discussion and

[1:00:04] uh I think uh Heather may have some

[1:00:07] as we kind of think about this over

[1:00:10] time, may have some ideas come to mind.

[1:00:13] Um

[1:00:14] we have access to

[1:00:17] some help uh from other states as well.

[1:00:21] 5, 6 years ago uh or more, we created

[1:00:24] you we made a Utah with California,

[1:00:27] Oregon, Florida, and Colorado created

[1:00:30] the the national special district

[1:00:31] coalition.

[1:00:32] It's now a national special district

[1:00:34] association as of a couple of years ago

[1:00:37] and by virtue of districts being members

[1:00:39] of the Utah Association of Special

[1:00:41] Districts, they are automatically a

[1:00:43] member of the NSDA,

[1:00:46] which gives us representation in

[1:00:48] Washington, D.C. Heather will be back

[1:00:50] there in a week or so.

[1:00:51] Uh fly in and uh as well as resources

[1:00:54] from other states where they have

[1:00:56] experienced similar problems. So, we

[1:00:58] cross-pollinate

[1:01:00] as Heather rubs shoulders with our NSDA

[1:01:02] folks

[1:01:04] in D.C. here in a couple of weeks. We

[1:01:05] have meetings a couple of times every

[1:01:07] week on legislative issues as well as

[1:01:09] our executive committee. We can extend a

[1:01:12] hand, say, "Folks, these are some of the

[1:01:14] things we're experiencing. Can you give

[1:01:16] us some feedback on experiences you have

[1:01:19] had on how you effectively communicate

[1:01:21] and overcome some of these problems,

[1:01:23] particularly competition private

[1:01:25] industry?" And we I think we can

[1:01:27] probably come up with some ideas of

[1:01:28] things that that we other states have

[1:01:30] experienced might be helpful, too.

[1:01:33] I Is that That's very helpful. Yeah,

[1:01:35] absolutely.

[1:01:35] >> Just to add on to that, um Washington

[1:01:38] County Water Conservancy District has an

[1:01:40] incredible model that they've been

[1:01:42] utilizing for over a decade where once

[1:01:45] every I don't know if it's every month

[1:01:47] or every quarter, but they invite all of

[1:01:49] the lawmakers, whether legislatively or

[1:01:51] cities for the areas in which they

[1:01:54] serve, to come to the district and have

[1:01:57] a lunch and provide information and

[1:02:00] answer questions and will give tours of

[1:02:02] the facilities whenever it's asked. So,

[1:02:04] there's just this constant

[1:02:05] communication, not only between the

[1:02:08] board members of Washington County Water

[1:02:10] Conservancy District, but also

[1:02:13] their state representative.

[1:02:16] Yeah, along with cuz they'll have a

[1:02:18] board member from each individual city

[1:02:20] like you all have or the county.

[1:02:22] Uh but they'll invite all of the county

[1:02:24] council and all of the mayors and all of

[1:02:27] the city councils for whoever can attend

[1:02:29] and because they hold them so regularly,

[1:02:31] eventually most of them do show up.

[1:02:35] That's just a great way to keep everyone

[1:02:37] kind of in the loop of knowing what

[1:02:38] you're doing. Thank you. I do want to

[1:02:40] share one thought. You you you brought a

[1:02:43] fact that we as board members need to

[1:02:45] look at for the message to the

[1:02:46] districts. I think we've had a debate

[1:02:48] about that over the last year or so, but

[1:02:50] I think with what the legislature did

[1:02:53] this last session in regards to this

[1:02:55] specific district alone, it changes that dynamic a little more. So, I think

[1:03:02] one of the things that we're talking

[1:03:03] about and I I do want to have us address

[1:03:07] today

[1:03:08] is we're talking collectively right now

[1:03:11] about what the good things are, the

[1:03:12] things we agree on, but I think we also

[1:03:15] have to acknowledge the elephant in the

[1:03:16] room, which is each community has

[1:03:19] different needs and the fact that under

[1:03:22] current state law Well, is it my first

[1:03:25] step? No, under this

[1:03:27] Makes sense. So, not yet, but in a week

[1:03:30] under what the law will be in a week or

[1:03:32] so,

[1:03:33] if my community doesn't feel like our

[1:03:36] needs are being met, then we have the

[1:03:38] ability to leave the district without

[1:03:40] approval of this board.

[1:03:42] And so, though today we're having this

[1:03:45] retreat and think it's important that we

[1:03:46] all figure out what we like

[1:03:48] collectively, but I think it's true that

[1:03:51] the needs of Immigration Canyon and its

[1:03:53] residents are going to be

[1:03:55] clearly different than the needs or

[1:03:57] desires of those potentially in Herriman

[1:03:59] or what those elected officials will be.

[1:04:01] So, at some point, and maybe it's a

[1:04:03] one-on-one with Evan, but at some point

[1:04:05] I would encourage each board member to

[1:04:06] just be blatantly honest and say, "I

[1:04:09] don't feel like

[1:04:11] this is being met for my community."

[1:04:13] Because if we all come together and

[1:04:16] agree on 90% of that 10% matters the

[1:04:20] most to your community, you may want to

[1:04:22] leave. And so, we need to at least

[1:04:24] address what those things are or so that

[1:04:27] we don't have people that splinter off

[1:04:29] because what's also to be honest, if

[1:04:31] some of those communities do, it then

[1:04:33] makes it very expensive

[1:04:36] dependent which they're formed and

[1:04:37] depending on where you are and how many

[1:04:39] residents in proximity to to the

[1:04:41] district and and fuel, but that's

[1:04:43] something that again, I don't think we

[1:04:45] should shy away. We should be 100%

[1:04:48] forward and honest so that we can

[1:04:50] address these things cuz if we don't do

[1:04:51] that today,

[1:04:53] then we're going to be caught off guard

[1:04:55] 6 months from now. So, that makes sense?

[1:04:57] Definitely. The dynamic My point is when

[1:04:59] you brought that up, the dynamic has

[1:05:00] changed a little bit.

[1:05:02] And there's an interesting tug of war,

[1:05:04] isn't it? Yeah. Uh because you do

[1:05:05] represent your city and they do have

[1:05:07] needs. Yet, we do have a fiduciary

[1:05:09] responsibility of someone who serves on

[1:05:11] the board. So, it the fiduciary

[1:05:13] responsibility doesn't eliminate the

[1:05:15] fact that the city council is sitting in

[1:05:17] a political subdivision, that they

[1:05:19] function and they have needs, but it

[1:05:21] doesn't eliminate the fact that we're

[1:05:22] fiduciary responsibility of someone

[1:05:24] who's appointed to represent another

[1:05:25] political subdivision. So, it's there's

[1:05:27] a tug of war, not a separation of them.

[1:05:30] Yeah. So, it's an interesting dynamic to

[1:05:32] work through. Good point. Good point. I

[1:05:34] think um

[1:05:36] it's been

[1:05:38] I've heard it said sometimes we get on

[1:05:39] boards and we just become bobble heads.

[1:05:43] And I know that's happened to me a

[1:05:45] couple of times.

[1:05:46] Um and you pay the price for that. And

[1:05:49] I'm not afraid to hear any of your

[1:05:51] conflicts that you have with your city.

[1:05:53] I think it's really healthy to find out

[1:05:57] what Immigration needs. I'm not offended

[1:06:00] by

[1:06:01] anything. I'm not offended by the fact

[1:06:03] that now that you guys are just opening

[1:06:05] up this real city, your needs are going

[1:06:07] to be very different. And um if there's

[1:06:10] any way that we can meet the special

[1:06:12] needs of individual cities, let's try

[1:06:16] and do that because it keeps the board

[1:06:19] and keeps this organization healthy.

[1:06:21] >> It probably strengthens our

[1:06:23] relationship.

[1:06:25] >> but it um

[1:06:26] I think it weakens what we're if we are

[1:06:29] bobble heads and then go back to our

[1:06:31] communities and say, "Yeah, I just you

[1:06:33] know, I didn't really get what we needed

[1:06:35] out of there." But we didn't know. We

[1:06:37] need to know. We need to know so that we

[1:06:39] can strengthen this organization.

[1:06:42] Great point. Hard to solve a problem if

[1:06:44] you aren't aware of what the problem is.

[1:06:46] Good point.

[1:06:47] Excellent. Thank you. And maybe this is

[1:06:49] a

[1:06:50] point of emphasis on what Heather said

[1:06:52] just to again reaffirm what she said,

[1:06:55] again the importance of communicating

[1:06:56] with your legislators

[1:06:58] and other representatives having them

[1:07:00] involved. Just Yeah, that can't be

[1:07:02] overstated.

[1:07:06] Anything else you'd like me to discuss?

[1:07:07] I think we're good. Great.

[1:07:09] Yeah. Thank you so much. We greatly

[1:07:11] appreciate appreciate you coming and

[1:07:13] taking the time.

[1:07:14] Um

[1:07:16] Uh the next item on the agenda is we're

[1:07:17] actually going to um

[1:07:19] divide into some breakout groups.

[1:07:22] Um

[1:07:23] so, so just here where Evan and Helen

[1:07:25] are going to be running a breakout group

[1:07:27] on ongoing cost savings and rate

[1:07:29] retention initiatives, um

[1:07:31] we all can't go to that group.

[1:07:34] Um

[1:07:35] but um on the line of service financial

[1:07:38] assessment by geographic area, which

[1:07:39] will be important. Um

[1:07:41] Renee is running breakout group two, um

[1:07:45] which I think is actually exactly kind

[1:07:46] of what we've been talking about today

[1:07:47] with customer relations, satisfaction,

[1:07:50] and partnership building. And then

[1:07:52] breakout group three, actually Evan and

[1:07:54] Helen, where are you guys going to be?

[1:07:57] Uh group one can stay in this area with

[1:08:00] cuz there's another two other areas

[1:08:01] within. Okay, so group one is going to

[1:08:03] stay here and then Renee, where are you

[1:08:04] going to go? Let's go by the restrooms

[1:08:07] over there. There's a nice little cubby

[1:08:08] hole. Okay, so there's an area over

[1:08:09] there for breakout group three. And then

[1:08:12] uh David and Hazel

[1:08:14] uh or is that group two? Sorry. And then

[1:08:16] David and Hazel uh group three are going

[1:08:19] to talk about service models. And this

[1:08:21] is actually what we were just talking

[1:08:22] about, is geographic service area needs.

[1:08:25] So, if you feel like uh the needs of

[1:08:28] your community um or maybe aren't being

[1:08:31] met, you have some unique service needs,

[1:08:34] um that's what what David uh Helen are

[1:08:36] going to or excuse me, Hazel are going

[1:08:37] to talk about. And you are going to be

[1:08:39] where? Around this table right over

[1:08:41] there.

[1:08:42] All right. So, let's break out break

[1:08:45] out. How about we

[1:08:46] break out?

[1:08:48] And get going.

[1:08:54] Emily, come

[1:08:56] I mean, this is a great problem.

[1:08:58] Two was Well, I wanted to go to

[1:09:05] Who was in two? We tried to

[1:09:07] You wanted to go to six. I wanted to go

[1:09:08] to

[1:09:16] And now Emily

[1:09:19] I'd like to hear everybody's thoughts.

[1:09:21] So, we're going to come back as a group

[1:09:23] and kind of have each of you summarize

[1:09:25] what we went and talked about. So, yeah.

[1:09:28] We There's just so so much we're trying

[1:09:31] to cover today that that's kind of the

[1:09:34] way that we felt like we could cover all

[1:09:36] of that. So, I understand No, I'm in the

[1:09:37] same boat. So, there's a lot that I want

[1:09:38] to want to hear. So, we just kind of

[1:09:41] have to paraphrase just a little bit.

[1:09:42] I'm sorry. But, pick your top one you

[1:09:45] want to pick the top one and maybe have

[1:09:46] a second in mind. Yeah.

[1:11:13] No.

[1:12:18] And see if you can

[1:12:19] This is why

[1:12:22] it's because

[1:12:24] it does

[1:12:26] it show up. You know, I can tell you

[1:12:28] that

[1:12:28] and then they kind of have their own

[1:12:30] opinions.

[1:12:32] Which is why I

[1:12:34] They're all the way to the verbal right

[1:12:36] now.

[1:12:55] I'll be in charge.

[1:12:58] Good afternoon, everyone.

[1:13:00] one person that stays at home.

[1:13:29] That's possible.

[1:13:32] Well, our exchange in the constancy

[1:13:45] That's why I love I love that stuff.

[1:13:47] That's

[1:13:52] Yeah. It's been

[1:13:55] We're on the same page.

[1:13:56] They're better than we have.

[1:14:10] Yeah. Well,

[1:14:15] I'll see if I can pull it up on my

[1:14:17] friends on

[1:14:22] $119.

[1:14:29] It's $39.

[1:14:31] It's $40, $45.

[1:14:35] And the great thing is is they asked for

[1:14:40] They There's a tip line.

[1:14:42] That's what they do not have.

[1:14:49] I don't know what you're saying.

[1:14:54] So,

[1:15:00] Usually,

[1:15:01] I

[1:15:02] usually when I'm mad,

[1:15:06] I don't do zeros cuz I'm not a careful

[1:15:08] person, but I'll do them like

[1:15:12] But, then, you know, standard is like 20

[1:15:14] and it goes up and it's like

[1:15:16] I'm like, "Seriously?"

[1:15:20] What I paid you a fee to get your

[1:15:22] fridge. Why water is a tip? I can see if

[1:15:25] you're like there for 4 hours. Like,

[1:15:27] "Yeah, you're doing

[1:15:43] Open fridge. I grab a water bottle. Go,

[1:15:46] "Hey, I went and bought myself." And

[1:15:48] then there's a tip.

[1:15:49] I said, "For what?"

[1:15:52] But, it was

[1:15:54] interesting the money he got. I said,

[1:15:56] "Hey."

[1:15:56] He said, "Hey, let's walk around your

[1:15:58] house."

[1:16:05] Stop. I mean, I don't know. This is just

[1:16:07] a bunch of it.

[1:16:12] That person sitting there for quite a

[1:16:13] while.

[1:16:18] Yeah.

[1:16:22] so we are supposed to be talking

[1:16:24] about some of the items here, which

[1:16:26] Yeah, I think most folks are generally

[1:16:28] aware of.

[1:16:30] You know, the PGIs

[1:16:32] >> [snorts]

[1:16:32] >> and

[1:16:33] uh

[1:16:34] Telmire kind of falling behind a little

[1:16:36] bit on issues now for the the RC

[1:16:40] The issue for that the line of service

[1:16:42] financial assessment that we are still

[1:16:44] planning and actively uh looking to

[1:16:47] solicit for that. So, this kind of what

[1:16:49] is this talk about?

[1:16:52] Yeah, there's actually still an audio we

[1:16:53] can make means.

[1:16:57] Okay, so this video which is fine. So,

[1:17:03] Well, I I think most folks are aware

[1:17:05] that we have already identified um what

[1:17:08] we saved from the department last year

[1:17:10] and some of those ongoing monies that

[1:17:12] are continuing as savings under the RC

[1:17:15] line.

[1:17:17] But, also to make sure we continued like

[1:17:18] we initiated new

[1:17:20] opportunities and that will be saved

[1:17:22] as well. So, this year we do have the PGIs that we had in 2019

[1:17:28] very much available, but I know it's

[1:17:30] larger with But, this year it will be coming for 70.

[1:17:35] I'll update you with some more detail

[1:17:38] We have actually we're moving forward

[1:17:40] with the post start as opposed to the

[1:17:42] advanced on size. Awesome. And that

[1:17:44] amount is actually going

[1:17:46] for this year implemented. We'll say

[1:17:48] this is about 112,000.

[1:17:51] And then next year is close to 200,000

[1:17:53] to save us. That's one of the rare the highlights which they are the newer

[1:17:57] items.

[1:18:02] I know, right?

[1:18:05] So great. So great. So awesome.

[1:18:08] And so

[1:18:10] We do like sometimes competition on the

[1:18:13] start.

[1:18:18] for for the paperless

[1:18:46] So, you So, you can keep your bill in

[1:18:48] town the app.

[1:18:51] Is that right? Well,

[1:19:10] I've been on the payment app. We're

[1:19:12] transitioning to a new

[1:19:14] payment platform for our street bill

[1:19:15] day. The one day you had a email that

[1:19:18] went even

[1:19:19] expecting to go out that hopefully it's

[1:19:21] been corrected, but only in May.

[1:19:26] So, I like that idea from a strategy and

[1:19:29] So

[1:19:30] something you can sign up for

[1:19:32] paperless billing and they're like able

[1:19:34] to check the balances if we contract

[1:19:36] them.

[1:19:37] So, we don't have to actually pay

[1:19:38] anything full.

[1:19:40] Right and send bills. It's under town

[1:19:43] protection. So, okay.

[1:19:44] And Okay. So, it's I mean it's still you

[1:19:47] know we're saving 200k for the city or

[1:19:49] 400k. So, it's substantial. And you

[1:19:52] could do sign up for and win a chance to

[1:19:55] have a free month. Mhm.

[1:19:57] Yeah.

[1:19:58] And there's also social media.

[1:20:32] It's a great way to let me know the

[1:20:34] people in the area like

[1:20:47] There's really good ways to go

[1:20:48] paperless. Mhm. I mean I would use if I

[1:20:51] got this amount and said help us keep

[1:20:53] rates low by getting

[1:20:55] $300,000 from the budget by going

[1:20:57] paperless.

[1:20:58] That's cute.

[1:21:01] I think they will too.

[1:21:04] Well, part of it is being missed by I

[1:21:06] don't know if I did that on purpose but

[1:21:07] I did that on purpose. I would like to

[1:21:09] know that.

[1:21:11] Or I want to see what you're sending and

[1:21:20] I would like to Do you want to

[1:21:21] experience what others experience?

[1:21:23] Like for me, I actually did online

[1:21:25] because

[1:21:26] people are constantly there's that

[1:21:28] online benefit. Not that. I didn't hear

[1:21:31] that.

[1:21:32] Yeah, I'm not going I didn't hear that.

[1:21:35] Yeah, I can send all my social media

[1:21:38] Hey, so post card that's awesome. What

[1:21:40] else?

[1:21:42] Well, there's quite a bit in there

[1:21:43] largely in those areas which we'll

[1:21:45] review and

[1:21:47] board meeting as well. But so we're

[1:21:50] trying to get feedback from from this

[1:21:52] group or different board members as to

[1:21:54] what items should we focus on to

[1:21:58] maximize cost savings to the first time

[1:22:00] of our scale

[1:22:01] but also talking about

[1:22:04] the service financial assessment

[1:22:07] what's specific

[1:22:09] scope we want to be in.

[1:22:11] And right now

[1:22:13] the scope of that

[1:22:15] identification of what it would cost if

[1:22:17] possibly

[1:22:19] what the rate structure would be from a

[1:22:20] different tier of service companies.

[1:22:25] or something. For example So, there's

[1:22:26] other things that we're planning

[1:22:28] including skills we want to have in our

[1:22:29] department feedback from the group to

[1:22:31] understand what might be more important

[1:22:33] or additional things that we should look

[1:22:35] at

[1:22:37] to keep costs low

[1:22:39] tailor our performance but also as to

[1:22:41] the scope of the

[1:22:43] financial service financial assessment.

[1:22:44] I mean it's quite a number.

[1:22:46] So, I'm trying to think of a quick way

[1:22:48] to pitch that city by city.

[1:22:51] Is that like one city one at a time?

[1:22:54] For and then also I'm curious

[1:22:56] would there be a huge cost

[1:23:01] if you wanted to like if a city wanted

[1:23:02] to come back

[1:23:03] change their work workforce or

[1:23:08] number of persons Cuz I am curious like

[1:23:10] if a community said we really want to go

[1:23:12] back

[1:23:14] is it just too expensive that I'm

[1:23:16] hearing?

[1:23:17] But

[1:23:19] Do you have any questions on that? No,

[1:23:20] yeah great great questions. Those are

[1:23:21] definitely things to consider. I think

[1:23:23] it would be on a city by city basis.

[1:23:25] They would be able to choose an option

[1:23:26] to choose and go through their council

[1:23:29] that either or their residents.

[1:23:31] Um this is what they will be. Okay.

[1:23:34] One of the big things I don't like about

[1:23:35] this

[1:23:37] is that you get buying and selling

[1:23:40] They're changing what they want there

[1:23:42] and you know

[1:23:43] they may not

[1:23:45] win the argument against everybody else

[1:23:47] that they may be following

[1:23:48] cities but at least they feel like they

[1:23:50] have that. I do have to say

[1:23:57] I'm going to throw something out there.

[1:23:59] We have not competed in polls.

[1:24:01] I think it's time to

[1:24:03] because I mean you can do that.

[1:24:06] So, we've got islands now south of us. I mean what Well, no there's a

[1:24:10] discussion on this. It's actually the

[1:24:12] next item on our list.

[1:24:16] Oh, it's it's not it's a definitely

[1:24:18] discussion that we want to take to the

[1:24:20] next special We have an inappropriate

[1:24:22] place for that and I can give you

[1:24:25] The legislature is creating that.

[1:24:28] For us to service that island now it's

[1:24:30] in the agreement.

[1:24:31] We're going to have to figure out where

[1:24:32] the minutes are going to be in the area.

[1:24:34] Wasn't it an appropriate solid kind of

[1:24:36] stuff that's going to

[1:24:38] Like you follow.

[1:24:40] We all have the arguments to scale and

[1:24:41] time.

[1:24:44] So

[1:24:45] we'll pick up businesses all the way

[1:24:47] along the way so they're no longer in

[1:24:49] our limits.

[1:24:52] What item are you talking about? The

[1:24:55] inappropriate Salt Lake County meeting

[1:24:56] that Salt Lake City is taking. I can't

[1:24:58] do stuff Salt Lake City.

[1:25:00] I think

[1:25:01] District's still not forcing us to

[1:25:03] annex.

[1:25:05] Because They're not an island. They're

[1:25:06] not They're not an island.

[1:25:08] They're district's boundaries that not

[1:25:11] the

[1:25:12] Yes, they're not an island so they're

[1:25:13] not they're not forcing the program.

[1:25:16] So, we have a lot of peninsulas that

[1:25:18] would be a peninsula. Cuz the entire

[1:25:20] surrounding area of inappropriate Salt

[1:25:22] Lake County all the canyons are still

[1:25:25] unappropriated. We still have the

[1:25:26] largest portion of the Salt Lake County

[1:25:28] area

[1:25:30] the land that is unappropriated.

[1:25:32] It just so happens that the bowl

[1:25:35] bottom of the bowl is now all cities.

[1:25:37] So, people don't understand that the

[1:25:38] greatest part of the public

[1:25:40] in Salt Lake is still unappropriated.

[1:25:44] Most land is still unappropriated. It

[1:25:46] just doesn't have to

[1:25:48] Well, I have 1,200 of those sitting

[1:25:50] right there.

[1:25:52] I mean you got the whole west side of

[1:25:54] the area.

[1:25:55] But the whole east side doesn't.

[1:25:59] So, don't you think that's good, right?

[1:26:01] We still have a lot of unappropriated

[1:26:03] roads, land that we have to service.

[1:26:06] Cuz we're a county.

[1:26:07] We just service people living in those

[1:26:09] settings.

[1:26:10] And that's the part that people don't

[1:26:12] grasp. The greatest part of of land in

[1:26:14] Salt Lake County is still

[1:26:15] unappropriated.

[1:26:18] Is it the top of the mountain?

[1:26:19] Top of the Well, I

[1:26:22] Great Salt Lake.

[1:26:23] I mean sir, looking at that land there's

[1:26:26] a lot still there.

[1:26:27] We just can't get into the

[1:26:30] canyons.

[1:26:32] So, and I'm building out.

[1:26:35] So, we may be talking about

[1:26:38] bowl where it's buildable.

[1:26:40] Right.

[1:26:41] And that's city to city wall to wall.

[1:26:43] But

[1:26:45] we still have responsibility outside of

[1:26:46] that.

[1:26:49] So, you're saying

[1:26:50] why not get commercial in those areas?

[1:26:52] So, when we're going out to these

[1:26:54] mountain communities

[1:26:56] service area

[1:26:57] Let's get Let's Let's make it

[1:26:59] profitable. Going out there.

[1:27:01] Let's go get those businesses on the

[1:27:03] way. Let's find a way to hit the ones

[1:27:06] that will be profitable, of course.

[1:27:07] There's some ancient ways along the way

[1:27:09] that are private. Let's go get those.

[1:27:11] Let's see if we can bring them in. Find

[1:27:13] more of them. That's how we make it

[1:27:15] profitable.

[1:27:17] Do we have any rules or regs or bylaws I

[1:27:20] mean anything We can check about

[1:27:22] We can. Yeah. Basically

[1:27:26] going after I mean

[1:27:29] I'm sure there's some rules that you

[1:27:30] would need to go to Lehi and start I

[1:27:32] mean there's probably some parameters

[1:27:34] that you live in, right? But what are

[1:27:35] your What are the rules today? Could you

[1:27:38] go pick up a bunch of stuff that's not

[1:27:40] even in our district?

[1:27:41] Yes, theoretically yes. So

[1:27:48] in business.

[1:27:53] But they're business. Absolutely. They

[1:27:55] can That's not in it. So, the the

[1:27:58] resolutions are in the the next upcoming

[1:28:02] agenda item.

[1:28:04] It's looking at how

[1:28:06] increasing our service ability beyond

[1:28:07] what we're restricted to and stuff to

[1:28:09] our own clients.

[1:28:11] But there's kind of a

[1:28:12] for cities or if a business requests

[1:28:15] service that service may be provided.

[1:28:17] That doesn't even include us from

[1:28:19] operating outside of our defined service

[1:28:22] area.

[1:28:22] >> We can actually contract

[1:28:24] if we wanted to. If it's cost effective

[1:28:27] and it makes sense.

[1:28:29] Where we have to drive out in the

[1:28:31] mountains.

[1:28:31] Let's go pick up businesses along those

[1:28:33] routes. Make it cost effective to go out

[1:28:35] there. Those are some of the things we

[1:28:37] need to start looking at to make it cost

[1:28:39] effective to Let me ask you this.

[1:28:43] We obviously

[1:28:45] the the residents of these communities

[1:28:47] may like that idea because it's more

[1:28:48] revenue

[1:28:50] to the district which would help keep

[1:28:52] costs low.

[1:28:53] But

[1:28:55] is it more of a philosophical question?

[1:28:57] Are all these residents also subsidizing

[1:28:59] an organization that's now really

[1:29:01] competing with the private sector?

[1:29:04] I'm not saying it's everywhere. I'm just

[1:29:06] saying that it's cost effective to go to

[1:29:08] our services now.

[1:29:10] If there's I think

[1:29:12] You know for I I think that was a

[1:29:15] statement

[1:29:17] that um

[1:29:20] There is no statement that final haulers

[1:29:23] would not go after cities and public.

[1:29:26] It was just an understood. You get

[1:29:29] Right.

[1:29:30] And that's when they started breaking

[1:29:31] out saying, "Well, there's nothing in

[1:29:33] writing."

[1:29:35] And I think now that they've decided

[1:29:37] they were going to go after the city,

[1:29:39] which again

[1:29:41] if they were competitive and they could

[1:29:43] do all these things and we know that

[1:29:44] their prices were different, yada yada, okay and all that,

[1:29:49] but that's not the truth.

[1:29:51] So, if they're going to go after cities,

[1:29:52] I think we were

[1:29:53] in order to stay competitive. They're

[1:29:55] all right. Because some of those routes

[1:29:58] aren't right. I just I I would just

[1:30:00] definitely be careful.

[1:30:01] >> To be really Because I already know

[1:30:03] because I my mind is

[1:30:05] built being politically savvy is very

[1:30:08] wise.

[1:30:11] If I am representing those haulers,

[1:30:14] I'm going back saying, "What the hell

[1:30:17] Rock Region would order?

[1:30:19] You guys made some changes. Again, there

[1:30:22] are bad factors of going out there and

[1:30:25] just government's completely competing

[1:30:28] completely outside of their districts

[1:30:30] with the private sector. You guys need

[1:30:32] to put them back in their box."

[1:30:33] >> At least put a parameter on it. This is

[1:30:35] why I put the parameter on it.

[1:30:37] You just forced us out, legislature and

[1:30:41] everybody else. We now have to find ways

[1:30:43] to make this cost effective and still

[1:30:45] within Highlands that we would have

[1:30:47] never done with except you took us out

[1:30:48] of our normal parameters. We've never

[1:30:51] allowed them out and given us an island,

[1:30:54] which is now not cost effective for us

[1:30:56] to serve.

[1:30:57] We're going to put parameters says for

[1:30:59] in order for us to make this cost

[1:31:01] effective, we're going to pick up

[1:31:03] business along the route to make it cost

[1:31:05] effective.

[1:31:09] You get You get the sentiment though.

[1:31:13] But I've had a massive initial rate

[1:31:16] legally

[1:31:18] Yes, if they contract legally through

[1:31:21] but that appearance of competing with

[1:31:23] the private sector

[1:31:24] is problematic and I understand the

[1:31:26] hypocrisy because the private sector is

[1:31:28] absolutely no help to the district. So,

[1:31:31] I see that, but I also But we're going

[1:31:34] to have that argument all the time. That

[1:31:36] is an argument that long

[1:31:38] getting behind. Well, I would say this I

[1:31:40] would say this.

[1:31:42] I would say, if it were me, I would

[1:31:44] absolutely go after everything you

[1:31:47] possibly can

[1:31:49] in the district in those areas. I'm not

[1:31:51] prepared to say and there's plenty to go after.

[1:32:02] Oh, yeah, you can totally explain that

[1:32:03] those cities for sure. But then you

[1:32:05] could also in conference go after every

[1:32:07] single business in the conference or

[1:32:09] anything.

[1:32:10] And I think that is the safest path to

[1:32:13] start kind of to see how it goes to be

[1:32:15] compensable. But we are staying

[1:32:18] completely within our boundaries.

[1:32:21] I think you just start there and see how

[1:32:22] it takes people to get in line.

[1:32:26] Well, it's not even necessarily No, I

[1:32:27] said

[1:32:28] It's not definitely the only thing.

[1:32:30] Really, it was just we mailed for one of

[1:32:32] the services that they contracted us.

[1:32:37] And the other thing that we're seeing is

[1:32:39] that when things are redeveloped, so if

[1:32:41] you just look around locally as well,

[1:32:43] there's multi-family

[1:32:45] developments well above and beyond what

[1:32:47] it was

[1:32:48] that we buy our county resolutions

[1:32:50] cannot service us.

[1:32:53] Unless we're explicitly requested to do

[1:32:56] Yeah, I consider in our purview or

[1:33:00] these services that we do.

[1:33:05] And the changing part of the economy is

[1:33:07] that

[1:33:09] city that we have this asset to do and I

[1:33:12] think it's definitely different than

[1:33:13] what Yeah, but

[1:33:15] And does that just increase our prices?

[1:33:18] No, I mean it's not cost effective.

[1:33:20] Right. So, that's the big part of this

[1:33:21] line of service that I mentioned that

[1:33:23] affects them.

[1:33:24] Right? So, another part of this upcoming

[1:33:27] board agenda that is a map of service

[1:33:30] area that shows all the areas where

[1:33:31] we're collecting with our front load

[1:33:32] trucks.

[1:33:33] >> [snorts]

[1:33:34] >> As you'll see, we are all over all over

[1:33:36] the entire

[1:33:42] multiple ways of leaving these

[1:33:43] parameters.

[1:33:45] So, our economies of scale efficiency

[1:33:47] cities

[1:33:48] extremely better. We started largely

[1:33:49] because of our contribution to the

[1:33:51] county.

[1:33:52] But we picked up other services along

[1:33:54] the way. So, it's not nothing we're

[1:33:55] going to stop doing

[1:33:59] But we do have three of those routes

[1:34:03] Yeah, and our efficiency is kind of

[1:34:05] scale around this.

[1:34:13] But smaller businesses can be the side

[1:34:15] loads. So, a lot of these HOAs that

[1:34:17] we've actually had to give up services

[1:34:19] are still using King

[1:34:21] which to me is kind of crazy because

[1:34:23] we're flying all these That's household

[1:34:24] and aerial commercial can still have our

[1:34:27] community.

[1:34:28] I said that having many zoning

[1:34:30] requirements to build an employer and

[1:34:31] have a front end

[1:34:34] We've actually given up on over a

[1:34:36] thousand accounts.

[1:34:38] Because of these HOA and the private

[1:34:41] type provisions and past policy and it's

[1:34:45] changed over time. And that's that's

[1:34:47] part of our other discussions as well.

[1:34:49] So, and if they asked to change it or it

[1:34:52] was just solely because of our liability

[1:34:55] we can't

[1:34:58] But this I'm not sure I don't have the

[1:35:00] full

[1:35:03] Cuz I never got to discuss things with

[1:35:04] Highlands.

[1:35:06] Now, I'm having the small personal man

[1:35:08] small lots into liability.

[1:35:10] The idea was

[1:35:13] HOAs can have smaller routes.

[1:35:15] I'm thinking about it. I'm talking about

[1:35:16] the street and stuff like that. The

[1:35:18] liability is an issue. Well, our trucks

[1:35:21] are bigger and

[1:35:22] so, they can have

[1:35:24] There's chances of not getting a truck

[1:35:26] routes that can be easily accessed.

[1:35:28] So, are your options on how to do it how

[1:35:30] to service that route, but you can pick

[1:35:33] up more. And there are those that we got

[1:35:35] to contract with private industry. And

[1:35:37] so,

[1:35:39] Well, I'm going to type in the city's

[1:35:45] And so, that's what we're going to do.

[1:35:49] cities

[1:35:54] What if we were to ask them?

[1:35:56] It was like the same issue that they

[1:35:58] discussed with us.

[1:36:00] I can find a way

[1:36:09] The only thing I'm bringing to the table

[1:36:10] has been

[1:36:11] the official

[1:36:13] first story that I heard. So, yeah, I know.

[1:36:21] That's all.

[1:36:25] Nothing.

[1:36:43] Yeah, yes. You got to get going.

[1:36:46] Thanks, bro.

[1:36:47] >> [laughter]

[1:36:56] » Right?

[1:36:57] What do you think of the development

[1:37:00] Yeah.

[1:37:04] Right, you.

[1:37:05] >> [clears throat]

[1:37:05] >> I look at this as a board of

[1:37:06] adjustments.

[1:37:09] I don't think that.

[1:37:12] All right, go go go go. The point was

[1:37:16] I don't have a function to summarize in

[1:37:18] this room.

[1:37:30] If so, Matt is the what?

[1:37:32] Group two, do you guys have somebody to

[1:37:34] summarize for you? Yes, Emily and

[1:37:37] Heather and Okay, great.

[1:37:45] I think we're back in February.

[1:37:49] Yes.

[1:37:50] Sir, yeah, that was nice.

[1:37:59] And he did ask about the amount going on

[1:38:01] in the city.

[1:38:13] I know, I would like to All right, you

[1:38:14] guys

[1:38:16] I would like to Yeah, but get started

[1:38:18] and

[1:38:36] All right.

[1:38:37] So, uh

[1:38:38] >> [clears throat]

[1:38:39] >> I I say at least for uh

[1:38:42] group two, uh

[1:38:43] group two, we were in and that was a

[1:38:45] fantastic discussion. Um as I thought it

[1:38:49] every every group had great discussion.

[1:38:50] So, we're just going to kind of

[1:38:51] summarize. Uh let's start with group

[1:38:53] one. Matt uh is spokesperson for group

[1:38:56] one.

[1:38:57] I was and having some fun.

[1:39:01] So, quick summary, um

[1:39:04] I was most interested in this, not

[1:39:05] surprisingly to you all, about just cost

[1:39:07] saving measures that we we're going to

[1:39:09] be implementing.

[1:39:11] Very excited about moving over to a

[1:39:14] postcard that each resident is going to

[1:39:16] get.

[1:39:18] In this packet here, the B guide, which

[1:39:19] I'm sure at some point in our next

[1:39:21] meeting we'll have a full overview on on

[1:39:23] all of these, but what was really neat,

[1:39:26] something that I think again is telling

[1:39:27] our story that we can go back to our

[1:39:29] communities.

[1:39:30] So, it costs $600,000

[1:39:32] annually to send bills and actual mail

[1:39:36] piece to each home, but moving to the

[1:39:38] card in 2026 we will save $112,000.

[1:39:42] In 2027 we will save $200,000 to the

[1:39:46] district simply by switching to a

[1:39:48] different method of what we're mailing.

[1:39:51] Um

[1:39:52] we then talked about some of the bylaws

[1:39:55] and other things that we're going to

[1:39:56] need to address as as a board on

[1:39:59] allowing us to go out for some

[1:40:02] uh

[1:40:03] different, I guess, multi-family or

[1:40:05] businesses or other options to try to

[1:40:08] get more people in the district to gain

[1:40:09] economies of scale.

[1:40:11] Um trying to get some other people to

[1:40:12] participate to keep the costs down,

[1:40:15] which I think is a goal of everyone in

[1:40:17] this room.

[1:40:18] Um

[1:40:20] and that was kind of the theme and

[1:40:22] approach to our group. Anything else

[1:40:24] that I missed?

[1:40:25] Co-attendees?

[1:40:28] Great. Maybe doing some contests to get

[1:40:30] people to sign up for paperless.

[1:40:35] Oh, I like that. Cuz 400, I mean,

[1:40:37] $400,000 if we could figure out how to

[1:40:40] try to transition that is a substantial

[1:40:42] amount of money annually to try to get

[1:40:44] more people to to go paperless would

[1:40:46] save us a ton of money.

[1:40:48] So. That's a good one.

[1:40:50] Um

[1:40:51] All right. Uh breakout group two.

[1:40:55] Both? Yeah, happy to share. Uh we talked

[1:40:57] about communication

[1:40:59] and kind of talked about, you know, this

[1:41:01] idea of these two groups, right? One

[1:41:03] making sure that we're communicating

[1:41:04] with our council, but also with

[1:41:06] residents in the district. And a lot of

[1:41:07] times those connect as well. So, we

[1:41:10] revisited this idea of how do we um

[1:41:13] educate and kind of get our councils as

[1:41:16] part of the buying here and and maybe

[1:41:19] some ride-alongs or something could be

[1:41:21] something fun to do that that don't take

[1:41:23] too many resources away. Um we we talked

[1:41:27] specifically

[1:41:29] um about how to reach uh residents. Um

[1:41:33] the concern was brought up about the new

[1:41:35] case system and how uh residents do have

[1:41:39] to come back and reset up their

[1:41:42] automatic banking. Um and so, making

[1:41:45] sure that that communication, one, there

[1:41:47] will be a grace period that they've

[1:41:48] already worked through and they'll need

[1:41:50] they know that there's there'll be some

[1:41:51] growing pains with that, but making sure

[1:41:53] that the communication is that this was

[1:41:55] federally we had to make sure. We

[1:41:57] couldn't just automatically transferred

[1:41:59] over and we're transferring because of

[1:42:01] we're saving you money, but this will

[1:42:03] ultimately be benefits our customers.

[1:42:05] So, we appreciated that.

[1:42:08] I think the major ask that one of us

[1:42:10] from Renee that we talked about was that

[1:42:13] everyone here makes sure that they are

[1:42:16] connected with your current PIO or

[1:42:18] whoever is sharing that information that

[1:42:21] there's turnover in staff and so

[1:42:23] sometimes that communication gets stuck

[1:42:25] that way. So, I think if unless you know

[1:42:28] that that is currently happening, make

[1:42:30] sure that you connect them specifically.

[1:42:32] Even if you think maybe it's happening,

[1:42:34] maybe an introduction now this morning

[1:42:36] would be good. So.

[1:42:37] Um we talked a lot about the video

[1:42:40] ideas, some social media pieces. It

[1:42:42] sounds like they uh is it James that you

[1:42:45] said who does sustainability, but is

[1:42:47] kind of expanding this idea of how do we

[1:42:50] communicate more what our services are.

[1:42:51] And so, they're brainstorming that. And

[1:42:53] then we looked briefly at the 2025

[1:42:58] uh satisfaction survey.

[1:43:00] Um and that

[1:43:03] um

[1:43:04] I think I think that you said that will

[1:43:06] be in the packet moving forward. So,

[1:43:08] those of us that are newer to the board,

[1:43:10] that might be something to look through,

[1:43:11] but overall it sounds like it was very

[1:43:13] positive and that has been used really

[1:43:16] to make some of these changes moving

[1:43:17] forward, but it was kind of nice to see

[1:43:19] that communication tool.

[1:43:22] Did I miss anything? No, I think I think

[1:43:24] that you got it. I think it was it was

[1:43:25] very helpful. Um I I would

[1:43:27] add Renee had a lot of good ideas about

[1:43:29] engaging

[1:43:31] our entire councils so that we're not

[1:43:33] the only ambassadors.

[1:43:35] Um

[1:43:36] that all we can get all of our councils

[1:43:37] on on board, which I

[1:43:38] was really excited about. All right. Um

[1:43:42] Breakout group three with uh

[1:43:46] So, ours was focusing on evaluating

[1:43:49] current service models across geographic

[1:43:51] service areas including the needs,

[1:43:52] expectations, and operational realities

[1:43:55] that shape service delivery.

[1:43:57] So, we did talk about the different

[1:43:59] services that some of our communities

[1:44:02] are receiving versus others. Um

[1:44:05] we talked about the fact that it doesn't

[1:44:09] necessarily work as a one-size-fits-all

[1:44:13] type scenario. Um we had a lot of the

[1:44:16] smaller communities there at our focus

[1:44:19] group, so we brought up a lot of issues

[1:44:21] with um you know, you're paying this fee

[1:44:24] every month and this is what everybody's

[1:44:27] receiving. However, there's certain

[1:44:28] communities that are not receiving um

[1:44:31] glass pickup. There are certain

[1:44:33] communities that are not receiving green

[1:44:34] waste pickup. And there are certain

[1:44:36] communities that the scrap the dumpster

[1:44:38] program is not necessarily serving as

[1:44:41] well as it could be.

[1:44:43] So, we spent a lot of time kind of

[1:44:45] addressing some of those issues because

[1:44:47] I think a lot of the smaller communities

[1:44:49] don't necessarily get as much of that

[1:44:51] time to really discuss how important

[1:44:54] those issues are to them.

[1:44:56] Um which brought in some good

[1:44:58] information just brainstorming. We

[1:45:00] talked about whether or not recycling

[1:45:02] every other week is something that would

[1:45:04] benefit the communities as a whole.

[1:45:07] Um and how that would be perceived by

[1:45:10] the community once that's

[1:45:12] that if that were to be enforced.

[1:45:15] Um we talked about whether or not that

[1:45:16] could offset different services being

[1:45:19] better provided to some of the areas

[1:45:21] that are maybe further away or require

[1:45:23] different

[1:45:24] uh machinery to be able to pick up like

[1:45:26] Brighton for example, um front loading

[1:45:29] only or Copperton being way out on the

[1:45:31] West Bench or very limited access on a

[1:45:34] street. Um case by case scenario. So,

[1:45:38] just trying to find a way to

[1:45:41] be able to get the

[1:45:44] opinion from A, the board member for the

[1:45:48] community that serves here, and then

[1:45:49] being able to discuss that with their

[1:45:51] respective councils, and then being able

[1:45:54] to get the information from the

[1:45:55] residents on what their priorities are,

[1:45:58] whether it's recycling, whether it's

[1:46:00] green waste, whether it's glass

[1:46:02] collection, um and being able to

[1:46:05] articulate how those savings can benefit

[1:46:07] them rather than them just seeing,

[1:46:10] "Well, this is what I'm paying a month,

[1:46:11] so why are we cutting services?"

[1:46:14] Um making sure that they understand it's

[1:46:16] not a cut in service, it's just

[1:46:17] balancing that so that we can provide

[1:46:19] the best service all the way around.

[1:46:22] Does that summarize for my group? Okay.

[1:46:26] You did a great job. You did a great

[1:46:28] job.

[1:46:31] All right. Um

[1:46:33] we're now going to move over to Evan and

[1:46:35] he's actually going to talk about um

[1:46:37] something that Matt just brought up uh

[1:46:39] as far as looking at our about um

[1:46:43] evolving landscapes for as well uh the

[1:46:45] different kinds of services that we're

[1:46:47] providing um and opportunities we have

[1:46:49] to expand that. So, Evan.

[1:46:52] Yeah, I missed so much.

[1:46:53] Uh yeah, we're going to get involved in

[1:46:55] that summary.

[1:46:57] And then so, there are some additional

[1:47:00] attachments. This is item 3.7. It's page

[1:47:03] 45 of the board packets.

[1:47:06] Uh so, there's a one-page very brief uh

[1:47:10] background and summary and just some

[1:47:13] functions or alternatives for the

[1:47:14] board's consideration, but there are

[1:47:16] also also are some uh some massive other

[1:47:18] information

[1:47:19] just to further support the discussion.

[1:47:21] So, when this organization was created,

[1:47:24] we were created with with certain

[1:47:26] limitations

[1:47:28] throughout our defined service area or boundaries. We can constitute this

[1:47:34] organization's service district. So,

[1:47:36] within that jurisdiction, we have been

[1:47:38] given

[1:47:40] in essence primacy for servicing uh

[1:47:44] residential trash and recycling

[1:47:48] for single-family households

[1:47:50] with limitations up to a fourplex.

[1:47:54] Anything beyond a fourplex is is in

[1:47:57] essence considered open markets,

[1:48:00] uh but this district historically has

[1:48:04] uh

[1:48:05] again, being being a lot of

[1:48:06] authorization and and by the service

[1:48:08] declined or not sought to

[1:48:11] provide those services.

[1:48:13] And we know that uh just Cedar Hills and

[1:48:16] Mill Creek, there's a very much evolving

[1:48:19] and expanding landscape in Salt Lake

[1:48:21] County.

[1:48:22] >> [clears throat]

[1:48:23] >> And a lot of the new developments are

[1:48:25] multi-family

[1:48:27] apartments that are having,

[1:48:29] you know, well beyond a fourplex in some

[1:48:31] cases, but having these

[1:48:34] uh

[1:48:35] more centralized, high-density

[1:48:38] uh higher volume generating

[1:48:41] uh residential

[1:48:42] units. So, uh there's also in the packet

[1:48:45] some information on our

[1:48:47] resolutions, what what defines a

[1:48:49] property unit.

[1:48:51] Uh but let's not repeat a couple of

[1:48:52] things here in the summary. So, you

[1:48:55] know, due to these limitations, the

[1:48:56] district's economies of scale have been

[1:48:58] hindered.

[1:49:00] And service costs for residential

[1:49:01] customers

[1:49:03] within the definition of a property unit

[1:49:05] are not able to be offset by servicing

[1:49:07] high density

[1:49:09] larger volume generating properties.

[1:49:12] So, consequently, we've had actually to

[1:49:13] first services. Whereas, we've worked a

[1:49:15] lot on our private road agreements, but

[1:49:17] recalls that we've actually

[1:49:20] had had to actually give away services

[1:49:22] up to 1,000 various plus units

[1:49:25] throughout a period of time

[1:49:27] due to our resolutions and policies

[1:49:31] and also some of the provisions that are

[1:49:32] in the current policy manual as well.

[1:49:36] So, it's basically, you know, how do we

[1:49:39] seek to evolve, to grow,

[1:49:42] to to really to maximize what we just

[1:49:44] have discussed already today is the

[1:49:45] common theme is our economies of scale.

[1:49:48] And so, by servicing, you know, these

[1:49:50] other types of of properties,

[1:49:53] uh we can offset our our costs to the

[1:49:56] individual household by providing

[1:49:58] all the services that we provide uh

[1:50:00] beyond just weekly trash, recycling, and

[1:50:02] so on. So, so kind of the the questions

[1:50:04] here, you know,

[1:50:07] should we

[1:50:08] research and identify what this may or

[1:50:11] may not look like

[1:50:13] uh

[1:50:14] from this district taking on

[1:50:16] multi-family

[1:50:17] residential dwellings, apartments, for

[1:50:19] example.

[1:50:20] Uh do we want to look at hotels, other

[1:50:22] short-term lodging accommodations? Uh

[1:50:25] but are we going to open up to a larger

[1:50:27] array of of services, businesses,

[1:50:29] offices, retailers, restaurants, et

[1:50:32] cetera? So, throughout our service area,

[1:50:36] outside of the the residential services

[1:50:38] we provide, those

[1:50:40] services are are open markets.

[1:50:43] Uh so, it's it's basically, in essence,

[1:50:45] open competition. So, we can go and

[1:50:47] provide some of the services,

[1:50:50] and it's not that we'd be hiring a sales

[1:50:51] team and going out and lobbying at the

[1:50:54] League of Cities and Towns and

[1:50:57] et cetera, so on and so forth. But,

[1:50:58] opening up those services,

[1:51:00] giving that as an option, looking to to

[1:51:02] grow those. But, I guess even, you know,

[1:51:05] do we adapt our resolutions?

[1:51:07] Do we open up our jurisdiction service

[1:51:10] area boundaries to

[1:51:13] um

[1:51:13] all residential properties, for example?

[1:51:16] What is what does that model look like

[1:51:17] in essence? And so, uh the next page on

[1:51:19] the agenda, Renee, if you'll pull this

[1:51:20] up, can you go to that map of Salt Lake

[1:51:22] County?

[1:51:23] Um the the very first that's page 46.

[1:51:28] So, if you can just zoom in a little

[1:51:29] bit, uh towards the bottom. Just start,

[1:51:31] if you don't mind, the screen

[1:51:33] uh one more one more level, if you can.

[1:51:36] Um

[1:51:37] I don't know if you guys are seeing the

[1:51:38] same things that we

[1:51:39] So, this map is showing where we are are

[1:51:43] Can I interrupt you to ask a question?

[1:51:44] >> Yes, sir. But,

[1:51:45] just for historical purposes, is there a

[1:51:47] reason why we haven't done this from the

[1:51:49] beginning? Why that wasn't part of the

[1:51:51] I think it's not the appropriate time to

[1:51:53] ask. Well, it's a good I think, and tell

[1:51:55] me if I'm wrong, the short answer is

[1:51:58] um Salt Lake County is is just largely

[1:52:01] been like a city that was primarily like

[1:52:04] single-family residents, and so that was

[1:52:06] like primary mission. And then and that

[1:52:08] mix

[1:52:10] it just it's just been gradually

[1:52:11] changing over the years. So, I think Is

[1:52:13] that the fair enough to say the short

[1:52:15] answer of that? That's that's what I was

[1:52:16] saying. So, this this district was

[1:52:18] created before all these areas within

[1:52:19] our service service areas were, in

[1:52:21] essence,

[1:52:23] incorporated. incorporated.

[1:52:25] Right? So, we

[1:52:26] we're we're

[1:52:27] using that economies of scale model to

[1:52:29] provide services throughout the county

[1:52:32] where where they didn't have

[1:52:33] municipalities or other incorporated

[1:52:36] areas that we're seeing. So, that

[1:52:38] model's remained the same, but I think

[1:52:39] at the same time Utah as as a state, and

[1:52:42] I think Salt Lake County and the larger

[1:52:44] metro areas are sensitive to

[1:52:49] private sector and

[1:52:51] leaving those services open to the

[1:52:53] private sector to service them. Got you.

[1:52:55] Principal reason

[1:52:57] at the beginning of that.

[1:53:00] So, that's about fair. That's fair.

[1:53:02] Yeah, it's fair.

[1:53:03] Can I chime in on that, too?

[1:53:05] Um I would I'm just going to say that as

[1:53:07] a district, even though we are 100%

[1:53:10] independent at this point in time, we

[1:53:12] are limited to what our creation

[1:53:14] document is

[1:53:15] gave to us. More or less, the district

[1:53:17] is created by the city or county,

[1:53:20] and

[1:53:21] that city or county held the the power

[1:53:24] and obligation to provide those services

[1:53:26] before, and it more or less divested

[1:53:29] itself of those powers and gave it to

[1:53:31] us. And anything that it didn't give to

[1:53:33] us, it retained for itself. So, we can't

[1:53:35] expand our services beyond what was

[1:53:37] stated in the in the documents, but what I will say is that the documents

[1:53:42] limit us in terms of like our primary

[1:53:45] responsibility, but it it it doesn't

[1:53:47] stop there. It does say, "And you can do

[1:53:50] all these other things if" I think it

[1:53:52] says if they if like those entities

[1:53:54] function and request service. So, it's

[1:53:56] not like we're completely barred, it's

[1:53:58] just that would not be part of our

[1:53:59] primary obligation model, but we can do

[1:54:03] all of those under more of like a

[1:54:05] contract basis with those entities. So,

[1:54:07] we're not going against the foundation.

[1:54:09] We're not going against foundational

[1:54:10] principles. But, we're

[1:54:12] allowed. Yeah, that said,

[1:54:14] well, that's what it is.

[1:54:16] >> [laughter]

[1:54:17] >> Thank you for that clarification. Yeah.

[1:54:18] Sorry. Sorry to No, you're good. You're

[1:54:20] good.

[1:54:22] Well, and I'll say our our services are

[1:54:24] broad in in those definitions, which

[1:54:26] again, if they're highlighted in the

[1:54:27] resolutions.

[1:54:29] Uh but, I want to get into our front

[1:54:31] load services, which are the big metal

[1:54:32] container collections.

[1:54:34] Uh

[1:54:35] we recently plotted all these locations

[1:54:37] on a map of Salt Lake County. And so, if there's a a legend at the bottom of

[1:54:43] this page here that I would

[1:54:45] urge you to look at. If it's if the

[1:54:46] shape is a square,

[1:54:49] then it's a service we'll provide under

[1:54:50] the local municipality,

[1:54:52] but we've been providing those services

[1:54:55] uh for a long period of time, probably

[1:54:57] 10 plus 20 years. Uh the different

[1:55:00] colors indicate the the level of service

[1:55:02] on top of that as well.

[1:55:04] Uh but, what you'll quickly see is that

[1:55:06] we have properties across We're all We

[1:55:08] are all over this county. We're in

[1:55:10] downtown Salt Lake City. We're in Draper

[1:55:13] on various occasions throughout the

[1:55:14] year. Yes. Yeah, Brighton's not on the

[1:55:17] map. That is correct. So, Brighton, Big

[1:55:20] Cottonwood Canyon is is kind of

[1:55:22] off the map, but we also are providing

[1:55:24] those services.

[1:55:26] So, Brighton is not on the map.

[1:55:28] You're like the last area of Hawaii.

[1:55:29] Yeah, it's okay. I was thrilled to see

[1:55:31] our tiny little one there.

[1:55:34] At least not there.

[1:55:35] I'm seeing it on

[1:55:37] And and so, we have these trucks running

[1:55:39] throughout Salt Lake County, which we

[1:55:41] have in the nature of those contracts

[1:55:43] with with Salt Lake County for for a

[1:55:45] period of over a decade.

[1:55:47] But, as you'll see, there's there's

[1:55:48] significant distance in between these

[1:55:50] locations. So, anything that we could

[1:55:52] expand to, I think primarily within our

[1:55:55] service area, but I had no idea until

[1:55:58] recently we were down in Draper

[1:56:00] providing services at various parks,

[1:56:02] cemeteries, and this uh

[1:56:05] you know, downtown Salt Lake on North

[1:56:07] Temple. Some of these are multiple

[1:56:09] collection days per week. And if it's if

[1:56:12] it's a a green square or a green circle, the

[1:56:17] green a circle is like a private

[1:56:19] They're a different type of of contract

[1:56:21] that's within our services. But, a

[1:56:23] square is Salt Lake County, but then a

[1:56:25] green is trash and recycle collection.

[1:56:28] So, that's not one truck, that's two

[1:56:30] trucks going to those areas. So,

[1:56:33] there's just a lot of opportunities to

[1:56:35] enhance our economies of scale or

[1:56:37] efficiencies here, but also

[1:56:39] to to maximize those those higher volume

[1:56:42] generating facilities to offset our

[1:56:44] costs to to other businesses. So, I've

[1:56:47] worked in in various other special

[1:56:49] districts. I've been into a limited

[1:56:51] degree the private sector, not in

[1:56:53] collections, but in the past two other

[1:56:56] solid waste

[1:56:58] sections that I oversaw and managed,

[1:57:00] we had a blend of commercial collection

[1:57:02] services. And

[1:57:04] commercial was

[1:57:06] in a lot of cases was actually our

[1:57:08] higher

[1:57:09] revenue generating service as compared

[1:57:12] to single-family households.

[1:57:14] Right now, we we are completely

[1:57:17] in most cases hindered from from

[1:57:18] allowing services

[1:57:20] uh throughout our our service area.

[1:57:23] So, so the kind of question is and and

[1:57:27] or I don't think we have time to go

[1:57:28] through all of this, but there are some

[1:57:30] areas

[1:57:31] uh

[1:57:32] in the county resolutions that services

[1:57:34] may be provided to many developments,

[1:57:37] condominiums, commercial, and industrial

[1:57:39] properties upon request.

[1:57:42] And there's also a section about

[1:57:45] providing to facilities

[1:57:47] owned and operated by municipalities

[1:57:48] within the outside of the district at

[1:57:50] the request of the municipal governing

[1:57:52] body

[1:57:53] and if approved by the board, which is

[1:57:55] kind of a a misnomer in some cases. Um

[1:57:58] Cuz why can't we provide to businesses

[1:58:00] without approval from the board when

[1:58:01] it's not to municipalities?

[1:58:03] I would call it a clerical error in the

[1:58:05] wording. So, um

[1:58:08] I would encourage all of our board

[1:58:09] members to review that at least the

[1:58:11] highlighted sections in these.

[1:58:13] So, the the one resolution is from 20

[1:58:18] 2016, which is when the administrative

[1:58:20] control board was created.

[1:58:22] It was provided a little bit more

[1:58:23] clarity with then the 2022,

[1:58:26] which is much more abbreviated. It's

[1:58:28] silent on a lot of these provisions. Was

[1:58:31] when WFRC became a local district or now

[1:58:33] a special district.

[1:58:37] So,

[1:58:38] sorry, Victor. So, what the ask for

[1:58:39] today is is not making a decision about

[1:58:43] each of these multi-family hotels, other

[1:58:46] all of those different categories of

[1:58:48] businesses, is making a decision if we

[1:58:51] want to research the cost-effectiveness

[1:58:54] of those of those avenues and really see

[1:58:57] what it would look like to expand our

[1:58:59] cars. So, we're not making the decision

[1:59:00] to do that today, we're just making the

[1:59:02] decision to research it today. Correct.

[1:59:05] Yes. So, what areas should we focus on

[1:59:08] or research in? What's the the best

[1:59:11] strategic path forward in looking at

[1:59:14] this

[1:59:15] uh particular topic? I think we need to

[1:59:17] research all of them and really so that

[1:59:20] we have them all of the data to make

[1:59:22] the best decision possible. Um

[1:59:25] for the district feedback.

[1:59:27] And looking at but last two perhaps

[1:59:31] if you keep all of the dots

[1:59:33] it is that is

[1:59:35] part of expanding the business itself.

[1:59:38] Where are the routes that pass by those

[1:59:41] routes areas and can you can you that's

[1:59:44] where we can target

[1:59:47] uh additional businesses if we don't

[1:59:49] have to change the routes.

[1:59:51] We can

[1:59:52] pick up those spot cans

[1:59:54] in those your own areas. So,

[1:59:57] where

[1:59:58] we're finding way finding is this and

[2:00:01] can we pick up XXX on a different place

[2:00:04] if you know

[2:00:05] so you can any

[2:00:07] we're just facing that revenue base.

[2:00:10] Well, and and we've also seen so it's

[2:00:12] better like you're saying for areas

[2:00:13] where in the area anyway it just makes

[2:00:16] sense for efficiencies to

[2:00:18] move forward.

[2:00:19] So,

[2:00:20] can we do we have a good consensus with

[2:00:22] the board that we would like to pursue

[2:00:25] um

[2:00:26] researching and um

[2:00:28] anybody opposed to that?

[2:00:31] Um I'm going to be the devil's advocate

[2:00:33] even though I'm [clears throat] the

[2:00:34] staff advocate.

[2:00:36] Um Matt brought up something he

[2:00:39] If we start going after or we're

[2:00:42] perceived as going after some of these

[2:00:44] commercial spots, then

[2:00:46] does that mean our residents feel like

[2:00:47] that they are subsidizing the pick up of

[2:00:50] commercial entities? And then number

[2:00:52] two, I've been thinking about just a

[2:00:54] little community HOA community in

[2:00:57] Taylorsville that has wide streets when

[2:00:59] we leave.

[2:01:00] When they planned it we said, "No, it's

[2:01:02] Spanish streets." Woodford could easily

[2:01:05] go in and pick up their trash. It would

[2:01:07] be awesome.

[2:01:08] However, they're only paying $19 a

[2:01:11] month. So, if we go in and say you're

[2:01:13] now with Woodford, then we get calls

[2:01:16] saying, "How dare you do that?

[2:01:19] I'm now paying 26 where I'm only paying

[2:01:22] 19, but they're part of the Taylorsville

[2:01:24] where they were getting the advantages

[2:01:26] and some of the other stuff. So, I'm

[2:01:28] just being the devil's advocate. That's

[2:01:29] all. I actually don't disagree with you.

[2:01:32] To me that's why I think we need to do

[2:01:33] the research. I'm not saying that we're

[2:01:34] all on board with with all of this. I

[2:01:37] think we just need the data so that we

[2:01:39] can look at those kind of situations

[2:01:41] that are I'm sure we all have those in

[2:01:43] our community.

[2:01:45] Um so, so to me it's just like we need

[2:01:47] more data to really make this decision

[2:01:50] because I don't know where I am.

[2:01:53] Can I ask a question? Um

[2:01:57] does the research and compiles the data?

[2:02:02] Great question. So, that's

[2:02:03] something we didn't mention as part of

[2:02:06] the earlier breakout session. So, this

[2:02:08] year we have budgeted or we're actually

[2:02:10] developing an RFP. We fell a little

[2:02:13] behind based on other priorities and

[2:02:15] needs, but a a line of service financial

[2:02:18] assessment that we're looking at to

[2:02:19] basically understand the true cost of

[2:02:21] providing

[2:02:22] the varying services by geographic

[2:02:25] services. So, the cost of trash

[2:02:27] collection, recycle collection, green

[2:02:29] waste collection for example.

[2:02:31] So, we're actually going to be including

[2:02:33] other

[2:02:35] scenarios. We want this consultant

[2:02:36] ultimately

[2:02:38] financial

[2:02:40] consultant to look at this information

[2:02:41] for us. We'll be developing and looking

[2:02:44] at these issues as well. So, looking at

[2:02:46] what's the cost savings or the

[2:02:48] rate adjustments for going every other

[2:02:50] week recycling versus weekly recycling.

[2:02:53] You know, what we do to expand our our

[2:02:55] green waste collection services for

[2:02:56] example. So, it'll be

[2:02:58] predominantly a third party financial

[2:03:00] assessment from a consultant.

[2:03:05] Everybody

[2:03:06] If I may just a few other things. So, we

[2:03:08] have a couple of maps in the board

[2:03:09] packet as well. If we can go to the Holiday Hills one today. So, HOAs

[2:03:15] are now also developing

[2:03:17] multi-family

[2:03:19] mixed use developments. So, the HOA

[2:03:22] typically wants a single service

[2:03:23] provider because you're billing directly

[2:03:25] to the HOA and in some cases individual

[2:03:28] residents. So, this is a new development

[2:03:30] in Holiday Hills where we've actually

[2:03:32] been asked to provide service on the

[2:03:35] eastern portion of what you would

[2:03:37] consider a map. So,

[2:03:39] the green section there with our

[2:03:40] fourplexes, triplexes,

[2:03:43] some are sixplexes. So, but if you look

[2:03:46] towards the north portion, there are

[2:03:48] combined

[2:03:50] multi-family apartments being being

[2:03:51] developed there as well and and of

[2:03:53] course other mixed use developments here

[2:03:54] too. So, if we can't provide all the

[2:03:57] services, then as we actually have to

[2:03:58] say, "Oh, well, we can no longer We we

[2:04:01] actually can't give that service away."

[2:04:03] So, if we can't provide all the services

[2:04:04] that they that they need, then we lose

[2:04:06] that business. We lose that revenue. We

[2:04:09] lose that

[2:04:10] efficiency and economies of scale. So,

[2:04:12] this is another reason why

[2:04:14] I think we can readily demonstrate why

[2:04:16] we need to adjust and have more

[2:04:17] flexibility

[2:04:19] with our our quote unquote

[2:04:20] serviceability

[2:04:22] with with this organization.

[2:04:24] And another thing you'll see in the

[2:04:25] resolutions

[2:04:27] is that we're able to provide

[2:04:29] collection, transportation,

[2:04:31] and I think and processing and some

[2:04:32] other things as well. So, in essence,

[2:04:35] this district has the scope and the

[2:04:37] ability to

[2:04:39] develop and operate its own transfer

[2:04:40] station, develop and operate its own

[2:04:42] materials recovery facility for

[2:04:44] recycling,

[2:04:46] develop and operate our own compost

[2:04:48] operation for example. So, there's there

[2:04:50] are a lot of opportunities that not

[2:04:53] necessarily looked at or pursued in the

[2:04:55] past. And so, we're kind of looking at

[2:04:57] what strategic initiatives

[2:04:59] should we look at, what should we

[2:05:01] prioritize and look at what's

[2:05:03] opportunities.

[2:05:07] I'd say go, go, go.

[2:05:10] Let's look at all of it.

[2:05:13] All right. Um

[2:05:15] we're we're um

[2:05:17] I I think that gives you direction that

[2:05:19] you need to Uh

[2:05:21] a little bit more focus.

[2:05:24] Well, we can still look at it. So, we'll

[2:05:26] leave part of the financial assessment

[2:05:28] as well. We'll kind of have some some

[2:05:29] part category of those. Obviously

[2:05:32] there's a

[2:05:34] large degree of possibilities in

[2:05:36] increasing our efficiencies in our front

[2:05:37] load collection services just based on

[2:05:39] that map.

[2:05:40] So, we're actually already looking at

[2:05:42] these things. Just want to make sure we

[2:05:43] didn't have

[2:05:44] that the board wants us to prioritize

[2:05:46] one other item over the other.

[2:05:50] But we'll we'll come back with more

[2:05:51] information. So, we can get back. Are

[2:05:53] front loaded trucks cheaper?

[2:05:57] From a new capital cost perspective?

[2:06:02] Versus some of the other types of

[2:06:03] vehicle.

[2:06:05] They may have a good answer for that. I would say the sideload is more

[2:06:08] expensive because of the arms and the

[2:06:09] technology. Arms.

[2:06:11] But you're probably 50,000 more at most.

[2:06:15] So, whereas sideloads we're getting like

[2:06:17] what 420-ish thousand. The the

[2:06:20] commercial front loads are probably 380,

[2:06:22] 390.

[2:06:24] What about their service life term?

[2:06:27] Probably fewer.

[2:06:28] Because the arms are Those arms The arms

[2:06:30] are used sometimes a day on a sideload,

[2:06:32] but the front load it's you know, maybe

[2:06:34] like 100 times more.

[2:06:36] So, long as they're maintained and

[2:06:38] things like that.

[2:06:41] And they can pack more. They can haul

[2:06:42] more weight.

[2:06:43] capacities

[2:06:44] more than one All right.

[2:06:47] As a property owner, it seems to me

[2:06:49] sounds like there's not the going after

[2:06:51] the budget.

[2:06:53] If we're going to prepare for it, I

[2:06:53] don't know if you guys not only looking

[2:06:55] at the financial implications of it, but

[2:06:57] how this information gets communicated

[2:06:59] out.

[2:07:00] Might be something to consider since you

[2:07:02] have a consultant sitting there. Not

[2:07:05] only would the economics are but the

[2:07:07] actual

[2:07:08] um the public discourse

[2:07:11] is something to consider.

[2:07:13] I have to work it through.

[2:07:17] All right. Um I think

[2:07:20] um

[2:07:21] we're going to forgo an official break.

[2:07:23] However, like if you're seeing it

[2:07:25] required, everybody needs to take a

[2:07:26] breath at a different time. People need

[2:07:28] to excuse themselves. Um we can just

[2:07:31] kind of do it all at different times. Um

[2:07:34] we can keep moving forward because we

[2:07:35] are now moving to what I know everybody

[2:07:38] really wants to get into. We have set

[2:07:39] aside a large block of time to talk

[2:07:41] about is uh

[2:07:43] bulky waste um

[2:07:46] program and design um and Evan's plans

[2:07:49] for the future. So, Evan

[2:07:51] uh David and and Renee are going to dive

[2:07:55] in to that. So,

[2:07:57] go for it. Yeah, so much.

[2:07:59] Uh I think we're going to go ahead and

[2:08:00] start with Renee. So, Renee has

[2:08:03] um

[2:08:05] seen something looks similar to this in

[2:08:06] the past.

[2:08:07] >> Actually, Evan, I'm so sorry. I have to

[2:08:09] leave at 11:30 for another meeting.

[2:08:11] That's kind of my day is. So, just so

[2:08:13] you know,

[2:08:14] after this these uh Keith is going to be

[2:08:17] taking it over. Brett is going to be

[2:08:18] here. Just so we're aware. Okay, sorry.

[2:08:20] Go.

[2:08:24] Uh so so as Renee has put together in

[2:08:26] the past the uh

[2:08:29] cost of service

[2:08:31] um

[2:08:32] comparison amongst the costs various

[2:08:34] cities in Davis, Salt Lake and Utah

[2:08:36] counties. And so, the second exercise

[2:08:39] she's done which is in the packet as

[2:08:40] well is put together a comparison of how

[2:08:43] those similar cities

[2:08:46] manage, funds,

[2:08:48] limit and or restrict their bulky waste

[2:08:50] programs.

[2:08:52] What uh is is the means and methods of

[2:08:55] providing those services, how often

[2:08:57] they're provided, once accepted and if

[2:09:00] not accepted, for example. And so, we

[2:09:03] wanted to start with a brief overview of

[2:09:05] this item and then we can try to get

[2:09:07] into the Excel file, but this is also in

[2:09:09] the board packet.

[2:09:11] Uh you know, what we found is that for

[2:09:14] is currently

[2:09:16] as far as we know, for providing for

[2:09:18] providing residential bulky waste

[2:09:20] services, we are the only organization

[2:09:23] provided via a container service.

[2:09:26] So, pretty much the entirety of the

[2:09:27] remainder of all the other areas

[2:09:30] uh unless they're either a container or

[2:09:32] a box, uh those [snorts] bulky waste

[2:09:34] programs are predominantly, uh and

[2:09:36] almost entirely, uh a curbside based

[2:09:39] program or uh central container program

[2:09:41] or resident drop-off. So, I know Renee's

[2:09:43] going to give an overview of this

[2:09:45] comparison and the idea is to learn and

[2:09:48] glean from this comparison and

[2:09:50] hopefully, uh any adjustments to our

[2:09:53] program moving forward, we can can take

[2:09:55] the best, uh

[2:09:58] you know,

[2:09:59] examples, criteria, etc. and

[2:10:02] uh for for our program.

[2:10:05] I'll pass it up to Renee. Yeah, so just

[2:10:07] to keep in mind when we look at this,

[2:10:11] again, just a

[2:10:12] dump data, right?

[2:10:14] Um is that this is what we're going to

[2:10:16] compare it to what we were looking at

[2:10:18] and what was included when they asked

[2:10:20] for it.

[2:10:21] So, this isn't other paid programs. This

[2:10:23] is our

[2:10:24] one uh bulky waste. Is there a bulky

[2:10:26] waste program included

[2:10:28] or not?

[2:10:29] And so, just high-level observations of

[2:10:32] what I've included in all these cities,

[2:10:34] um is that it's obvious that we absorb

[2:10:39] most of the risk and cost that, you

[2:10:41] know, that maybe other bulky waste

[2:10:43] programs do not. So, for example, you

[2:10:45] know, historically, you know, we've

[2:10:47] if someone puts a mattress or tires or

[2:10:49] if they just put a bunch of, you know,

[2:10:51] construction debris in their container,

[2:10:54] we're paying for that, right? So, so

[2:10:56] that's where we're really starting to

[2:10:58] pay more attention to what our residents

[2:10:59] are putting in their containers. Making

[2:11:01] sure that they don't have any tires.

[2:11:02] Um hey, don't put any tires in there.

[2:11:04] Don't put any mattresses in there. We

[2:11:06] didn't put a mattress in there this

[2:11:07] time, but we're going to start operating

[2:11:08] that

[2:11:09] um paying for paying for service, you

[2:11:11] know, going out.

[2:11:12] And so, that was that was a huge

[2:11:13] observation right there. Um

[2:11:16] and other cities that did um a bulky

[2:11:18] waste type of program, they actually

[2:11:21] would remove and essentially charge

[2:11:22] residents or fine them if they were

[2:11:24] breaking the rules.

[2:11:26] Or they just didn't pick it up.

[2:11:28] Like they would, you know, just let it

[2:11:28] sit there. So, they didn't have to

[2:11:30] absorb that cost. Um and then that that

[2:11:32] said, no other program that was included

[2:11:34] with bulky waste involved a container.

[2:11:37] So, a container-based program is

[2:11:39] obviously going to be a higher cost and

[2:11:41] a little more difficult for us and for

[2:11:43] the the customer property, etc.

[2:11:46] And then, as you probably gathered from

[2:11:48] this, all of the data

[2:11:49] is very complex.

[2:11:51] And so, we we think we have been weeding

[2:11:53] through a lot of that. That's the main

[2:11:56] observation there.

[2:11:57] Um but, you know, we're we're hoping to

[2:11:59] go there where it's going to be a lot

[2:12:01] easier where residents can probably

[2:12:03] schedule it more than once, schedule it

[2:12:05] a little more frequently to where they

[2:12:07] don't have to wait to have the process.

[2:12:09] And then, um

[2:12:11] you know, we will add to say our

[2:12:12] curbside program has been essentially a

[2:12:14] larger trash effort.

[2:12:17] And so, the the surprises of what we've

[2:12:19] seen here, like I already talked about,

[2:12:21] is exactly why we are

[2:12:24] doing this.

[2:12:25] Um so, um

[2:12:27] that that was again, I think probably

[2:12:29] the overall observations there. Um

[2:12:32] that it's a lot of data and a lot of a

[2:12:34] lot of any specific cities or anything.

[2:12:36] So,

[2:12:37] if you can take some time and really

[2:12:39] look at that, um

[2:12:41] and let me know if you have any

[2:12:42] questions.

[2:12:49] I guess our other question would be we

[2:12:51] talked about this now. How do they do

[2:12:52] curbside? How is it executed?

[2:12:55] Is that the appropriate time to ask that

[2:12:56] or should I wait?

[2:12:57] Okay. It it it really depends on how the programs are done. We learned from

[2:13:03] Salt Lake City, they have different

[2:13:04] heavy equipment that goes out on the

[2:13:06] street. They actually use in some cases

[2:13:08] a dump truck, which is a much

[2:13:10] taller um type mechanism to to put the

[2:13:13] material to.

[2:13:15] Uh often times it is uh a rear truck

[2:13:18] which is loaded into the the back

[2:13:20] portion of that truck

[2:13:21] either manually or with a piece of uh

[2:13:25] hydraulically operated equipment. And

[2:13:28] then, there's size restrictions, you

[2:13:29] know, like even for green waste, there's

[2:13:31] only it can only be like four or five

[2:13:33] clicks uh width and they have to cut it

[2:13:35] down into the minimum to pick it up. Um

[2:13:37] and Salt Lake City, another item that

[2:13:39] they do is if if a resident does have a

[2:13:41] mattress, they're supposed to put the

[2:13:42] mattress to the side and a separate

[2:13:44] truck will come and pick that up.

[2:13:46] So, it's very very different and you

[2:13:48] know, there's there's lots of but

[2:13:50] consistently, we saw that in

[2:13:52] construction material wasn't allowed. Um

[2:13:55] you know, those those tires weren't

[2:13:56] allowed and

[2:13:57] the the new guidelines that we have for

[2:14:00] our scrap program

[2:14:01] um is pretty consistent with what now um

[2:14:04] all the other cities have done.

[2:14:06] But the interesting thing because if if

[2:14:08] somebody puts materials that you don't

[2:14:09] want to take, you still need the bin

[2:14:11] back.

[2:14:13] Right? With our current structure, you

[2:14:14] need that physical bin because someone

[2:14:16] else has a reservation versus if

[2:14:18] someone's putting materials on a curb,

[2:14:20] it's like, "Hey, we we're not picking

[2:14:22] this up

[2:14:23] because you have XXX." I mean, it does

[2:14:25] give you that flexibility.

[2:14:28] So, someone's not holding onto a bin for

[2:14:29] the winter or something. Just something.

[2:14:34] So, so to to kind of summarize some of

[2:14:36] the things uh that Renee's already

[2:14:38] mentioned is that different

[2:14:40] cities and service areas, they have, you

[2:14:42] know, they're they'll accept different

[2:14:44] volumes of items, different types of

[2:14:46] items. There's and there's and then vice

[2:14:47] versa, they won't accept

[2:14:49] certain types of items or items over a

[2:14:51] certain volume of material. Where the

[2:14:54] material is placed, curbside at the

[2:14:56] curb, Sandy City is like 3 ft from the

[2:14:58] curb for storm water concerns.

[2:15:00] So, a lot of things to look at as it as

[2:15:02] it relates to this and our scrap program

[2:15:05] um

[2:15:06] in essence is still in most cases being

[2:15:09] used as a a larger trash container. So,

[2:15:12] people still have bagged trash in there.

[2:15:14] Uh there's still many mattresses in and

[2:15:16] there's still a variety of other items

[2:15:17] as well that are going in there.

[2:15:19] Uh what we have preliminarily talked

[2:15:22] about is that having a more

[2:15:24] structured

[2:15:26] program that would look look at maybe a

[2:15:28] curbside model, but it won't fit every

[2:15:30] city, every service area, the canyons.

[2:15:33] And so, it won't be a one-size-fits-all.

[2:15:35] So, what is really the the best route

[2:15:37] forward and what steps is part of that.

[2:15:39] Uh but Renee, Renee, if you go to the

[2:15:40] presentation as the next part on this

[2:15:43] particular discussion item,

[2:15:45] uh but it kind of go over some of those

[2:15:48] uh items as well.

[2:15:50] And also highlight what we're doing

[2:15:52] this year. So, if we can talk to page 76

[2:15:56] of the board packet.

[2:15:59] Uh I can get there. I think everyone um

[2:16:01] is is aware that this year we really uh

[2:16:04] you know, the the purpose was to ramp up

[2:16:06] our

[2:16:08] capacity to better meet service demand.

[2:16:11] And we certainly are doing that and

[2:16:13] that's exactly um what we've been doing

[2:16:17] as we planned for for the scrap season.

[2:16:20] Uh this is also predicated uh that late

[2:16:23] last year, the board

[2:16:26] provided direction to uh suspend the

[2:16:30] trailer

[2:16:31] rental fee-based program along with the

[2:16:34] scrap

[2:16:35] uh fee-based program which was outside

[2:16:38] of of of the scrap season. So, this year

[2:16:40] we budgeted for

[2:16:42] 12 seasonal drivers plus two permanent

[2:16:44] drivers

[2:16:46] with a goal of servicing no less than 72

[2:16:50] containers per day.

[2:16:51] Uh historically, we've averaged about 60

[2:16:54] containers per day in past scrap

[2:16:56] seasons.

[2:16:57] And my understanding, the goal of the

[2:16:59] organization uh has been historically is

[2:17:02] to provide uh 10%

[2:17:05] of all households served by the

[2:17:07] districts

[2:17:08] throughout each each various city and

[2:17:10] service area, but 10% per year.

[2:17:15] And in the past years, we've been I

[2:17:17] think last year in 2015, it was about 9%

[2:17:20] of total households serviced. And so,

[2:17:23] this year uh we've we've certainly uh

[2:17:25] ramped that up significantly.

[2:17:28] And so, if you go to the next slide,

[2:17:29] please, Renee.

[2:17:31] Um and this is just a a example as a

[2:17:34] model as to what we're doing. So, this

[2:17:35] year

[2:17:36] we have, as we've done in the past, dif-

[2:17:39] different zones depending on the number

[2:17:42] of parcels, uh number of residents,

[2:17:44] households, etc. per service area. So,

[2:17:46] this is just an example for for the

[2:17:48] Holiday and Murray combined scrap

[2:17:50] service area zone. So, we have three

[2:17:52] zones. Each of those zones gets a

[2:17:55] postcard that's mailed on a specific

[2:17:56] date.

[2:17:57] Uh and those those zones are tied to

[2:17:59] specific collection days

[2:18:01] uh that are grouped by proximity to

[2:18:03] maximize efficiency

[2:18:05] uh and to maximize the serviceability

[2:18:07] and volume. So, uh from there, we do

[2:18:09] have the reservations, of course, with

[2:18:11] the early bird and the general access

[2:18:13] that we discussed.

[2:18:15] Uh and then, the actual service dates

[2:18:18] for it. So, it's

[2:18:20] one time per year. If you miss it one

[2:18:22] time a year, you're you're out of luck

[2:18:24] and you have to wait till next year.

[2:18:27] Uh or you can actually uh sign up for

[2:18:29] the the special flexibility for green

[2:18:30] bin or whatever. So, as part of

[2:18:34] this slide and for all of our service

[2:18:35] areas,

[2:18:37] so in past years, we were having about

[2:18:39] 65 containers a day reservations that

[2:18:42] you can accept.

[2:18:43] Um and there were some for for a

[2:18:44] waitlist. This year, we have for each

[2:18:47] zone, for each day,

[2:18:50] we are allowing up to 75 container

[2:18:52] reservations per day for the online

[2:18:54] requests. And this is specific to to the the valley communities, not

[2:18:59] necessarily the canyons. We'll talk

[2:19:00] about that here a little bit later as

[2:19:02] well. We've optimized early bird

[2:19:04] programs open at 8:00 a.m. as opposed to

[2:19:07] midnight. We're leaving this open. We're

[2:19:09] working out some kinks and continuing

[2:19:11] to maximize and optimize the online

[2:19:13] reservation process.

[2:19:16] So, that

[2:19:17] I'm going to skip ahead a little bit, if

[2:19:18] that's okay.

[2:19:19] Those dates are kind of tied to that.

[2:19:21] So, to optimize uh

[2:19:24] the ease of use and and the way that

[2:19:26] we're managing this program throughout

[2:19:28] the year, which is an important aspect

[2:19:30] of this. So, this slide is showing our

[2:19:32] performance year-to-date.

[2:19:34] So, we've actually exceeded the 72

[2:19:36] containers per day. So, we started with

[2:19:39] Cottonwood Heights this year.

[2:19:41] And the left-hand table there is showing

[2:19:43] how many containers we've serviced per

[2:19:45] day since the program started up through

[2:19:47] April 22nd. Uh so, we're averaging

[2:19:50] actually over 76 containers per day. Uh

[2:19:53] we've we've really strategized on our

[2:19:55] recruitment and retention for our

[2:19:56] seasonal drivers, uh which is actually

[2:19:58] going quite well. Let me just do that.

[2:20:01] Um

[2:20:03] And we're we're we're optimistic that we

[2:20:04] can continue to maximize uh these

[2:20:07] drivers with some of the strategies that

[2:20:08] we've that we've implemented this year.

[2:20:10] And then the other thing that we've done

[2:20:13] uh and so So, one first and foremost, we

[2:20:16] have

[2:20:17] ex- expanded our services.

[2:20:20] And compared to past years, at least

[2:20:21] this year thus far, we we are servicing

[2:20:24] 25% more than we have been in the past

[2:20:26] several years.

[2:20:28] Based on these current numbers of those

[2:20:29] daily deliveries of service department

[2:20:31] containers.

[2:20:33] The other thing we're doing is we're

[2:20:34] actually we started some

[2:20:36] uh interim bulk loading. So, before we

[2:20:40] talked about this, these these

[2:20:41] containers have to be individually hauled to a transfer

[2:20:44] station and back. So, there's a

[2:20:45] significant travel time, fuel time,

[2:20:48] driver time, and so on on these. So, we

[2:20:51] started to actually for for some of our

[2:20:53] communities this year

[2:20:55] have brought these containers to

[2:20:56] centrally based locations

[2:21:00] where we're actually tipping those

[2:21:01] containers onto a impermeable surface.

[2:21:05] And we rented a a small hydraulically

[2:21:08] operated skid steer that is

[2:21:11] loading out picking them up here from

[2:21:12] the ground, loading those into a rear

[2:21:14] load truck.

[2:21:16] And so, what we've seen on that and what

[2:21:18] this chart shows in the upper right-hand

[2:21:20] corner is that we

[2:21:21] are approaching now about 2/3 of the

[2:21:24] containers we're bulk loading into these rear load trucks. And in some

[2:21:28] cases, we've actually been able to fit

[2:21:31] uh 12 and even up to 14 individual containers into one truckload

[2:21:37] that then subsequently go into a

[2:21:38] transfer facility.

[2:21:40] So, so thereby maximizing our

[2:21:42] efficiencies and only have the person to

[2:21:44] have an operator for the skid steer and

[2:21:46] an operator for the the rear load truck.

[2:21:49] Uh what we've seen, if you look at the

[2:21:50] bottom right-hand portion of this, I

[2:21:52] should have written the numbers. And

[2:21:53] David's working on some really um great

[2:21:56] ongoing metrics we can track, but our

[2:21:58] cost per our cost per ton, but also our

[2:22:00] tons per load

[2:22:02] uh tons per load has has increased

[2:22:04] substantially.

[2:22:05] Our cost per ton is actually going down.

[2:22:07] And that will actually help us in some

[2:22:09] cases when we're hauling to the

[2:22:10] Trans-Jordan landfill and we're able to to service this way cuz Trans-Jordan

[2:22:15] has a minimum 1-ton charge. So, if we if

[2:22:17] we haul less than a ton, then we get

[2:22:19] charged the full amount. So, our cost

[2:22:21] per ton is minimized eventually. So,

[2:22:23] point of this slide is that we are

[2:22:24] actually doing quite well this year thus

[2:22:27] far. Program started April 6th.

[2:22:29] Um and we continue to service uh beyond

[2:22:32] our minimum

[2:22:33] goal of 72 containers per day. I'll

[2:22:35] pause. Any questions?

[2:22:38] Comments? Concerns?

[2:22:42] One thing as part of these central bulk

[2:22:44] loading is that

[2:22:46] um there's not a lot of places to do it.

[2:22:50] Most cases, they're publicly accessible

[2:22:52] and some of those are are in various

[2:22:54] parks.

[2:22:55] Um so, we did work a little bit in

[2:22:57] Tanner Park in Cottonwood Heights. And

[2:22:58] we're actually at one of the salt piles

[2:23:01] currently. And then we've actually

[2:23:02] worked with

[2:23:03] uh White City and MSD and Salt Lake

[2:23:06] County Parks and Rec. So, when we start

[2:23:08] servicing White City and uh next week,

[2:23:11] uh we'll be using Big Bear Park to

[2:23:13] central bulk load these materials this

[2:23:15] spring.

[2:23:16] So, we may be looking to pursue this

[2:23:18] once we actually move from there. We'll

[2:23:19] be down in

[2:23:20] Everything goes in a clockwise fashion.

[2:23:23] So, from Sandy, White City, then we head

[2:23:25] down in Herriman, and Copperton, and up

[2:23:27] to Magna,

[2:23:29] then Kearns, then Riverton, then Oakley,

[2:23:32] etc. So, we we rotate through.

[2:23:35] Uh but we may be seeking some other

[2:23:36] central bulk loading areas uh as part of

[2:23:39] these as well. But the other thing that

[2:23:41] we're planning to do, and I have an

[2:23:42] example for pretty much every one of

[2:23:44] these other cities,

[2:23:45] uh and and again, we're maximizing our our throughput, our serviceability,

[2:23:49] our tonnages for Cottonwood Heights,

[2:23:50] which you've seen the same for White

[2:23:52] City and Sandy. Uh Herriman and

[2:23:54] Copperton are so close to the landfill

[2:23:58] uh that we feel like we can still meet

[2:23:59] these services services without having

[2:24:01] to uh supplement them with with other

[2:24:04] types of services. So, Copperton should

[2:24:06] be getting uh like 72 plus containers

[2:24:09] per day as well at a minimum.

[2:24:12] We also are seeing some of our service

[2:24:13] areas that

[2:24:15] we've never really been able to meet or

[2:24:18] uh the needs for bulk waste removal. So,

[2:24:19] we're we're looking at some

[2:24:22] limited one-time, at least for this

[2:24:24] year, uh

[2:24:25] supplemental public drop-off events for

[2:24:29] bulky waste.

[2:24:31] And so, for we've we're planning these

[2:24:35] somewhat last minute. A lot of this is

[2:24:37] just really we're

[2:24:38] um

[2:24:39] doing everything that and everything we

[2:24:41] can to maximize our serviceability this

[2:24:44] year

[2:24:45] to better meet service demands. Um

[2:24:48] With some of the changes though, that

[2:24:50] the canyons are kind of being limited in

[2:24:52] the services, which is what we need to

[2:24:54] discuss a little bit as part of this

[2:24:55] program today.

[2:24:57] Uh but for for Magna, for Kearns,

[2:25:00] Riverton, South Jordan, and other ones,

[2:25:02] we're we're basing these off of

[2:25:04] uh the middle of the the zone two for

[2:25:07] these service areas.

[2:25:09] Um and so, the timing is being planned

[2:25:11] based on on those those particular

[2:25:13] service area sizes. So, say at this one,

[2:25:15] if you don't mind me.

[2:25:16] So, this is kind of the model that we're looking at. So, we've we've worked

[2:25:21] with Salt Lake County Parks and Rec.

[2:25:23] We've received their permission. I've

[2:25:24] been in communication with a lot of our

[2:25:27] partner cities. I recently presented to

[2:25:29] the to the respective councils, and

[2:25:31] they've been in support of these. And

[2:25:33] I've also been sharing this information

[2:25:34] with board members.

[2:25:35] And so, what we're doing is based on

[2:25:37] those those three days of of work we're

[2:25:40] staffed

[2:25:41] public drop-off events, we've identified

[2:25:44] location, logistics planning, uh and

[2:25:47] we're we're planning to have those on a

[2:25:48] Tuesday, Wednesday, Thursday. So, it's

[2:25:50] our three days of the week

[2:25:52] from 8:00 a.m. to 2:00 p.m.

[2:25:54] And these will be will be largely

[2:25:56] managed through a online reservation

[2:25:58] system that will actually be The

[2:26:01] information will be included on our

[2:26:02] future postcards that we send out. It'll

[2:26:04] be on our website. We're working on some

[2:26:06] advertising for this as well. Uh but

[2:26:08] we're looking to allocate So, each of

[2:26:10] those three days has 6 hours.

[2:26:13] We're looking to allocate up to 30

[2:26:15] residential loads per hour.

[2:26:17] So, basically a vehicle every every 2

[2:26:20] minutes coming through. But those

[2:26:22] staffing um the residents will likely

[2:26:25] have to unload those materials

[2:26:27] themselves. So, we eliminate building

[2:26:29] damages, etc. But our team will be

[2:26:32] loading those into various other

[2:26:34] containers, loading these rear load

[2:26:35] trucks, and hauling those off on

[2:26:37] rotation. So, the way we're going to

[2:26:39] spread out and make sure this is

[2:26:41] equitable for these these these cities

[2:26:43] these these areas this year

[2:26:45] is that So, first and foremost, when a general access zone opens, zone

[2:26:50] one, two, or three,

[2:26:52] this will also open for that that

[2:26:54] respective zone.

[2:26:55] And so, each zone, so so zone one for

[2:26:58] example opens up,

[2:27:00] let's say on April 30th. Um

[2:27:04] that zone will be allocated to fill in

[2:27:07] up to 10 reservations per hour, 10 of

[2:27:11] those 30 time slots cuz there's

[2:27:12] typically three zones

[2:27:14] uh in these areas. So,

[2:27:17] hopefully I'm explaining this well, but

[2:27:18] those those will open up based on

[2:27:20] general access. So, early bird will get

[2:27:22] the container.

[2:27:23] General access [clears throat] will get

[2:27:24] the container if there's availability,

[2:27:26] but they'll also be um

[2:27:28] early bird and general access given the

[2:27:30] option to sign up for the self-haul

[2:27:32] public drop-off at these events as well.

[2:27:35] And so, this is intended to just be, you

[2:27:37] know, this year

[2:27:39] uh to where we can can plan this, staff

[2:27:41] to staff it effectively, have enough

[2:27:43] time to safely execute this, and to

[2:27:46] ensure that residents are aware of

[2:27:49] uh the times and

[2:27:52] limitations of what can be brought or

[2:27:54] cannot be brought. We're cleaning these

[2:27:56] areas up on a daily basis.

[2:27:58] Uh this is what we've done this year to

[2:28:00] really try to supplement um the

[2:28:03] additional communities that that require

[2:28:06] or have asked for uh on a lot of

[2:28:09] occasions additional services for their

[2:28:11] bulk waste. And so, we didn't plan it

[2:28:14] for Cottonwood or White City, Sandy uh

[2:28:17] for for predominantly is is based on the

[2:28:19] timing. We just haven't had time to

[2:28:21] really push those out.

[2:28:23] Uh but I think we're seeing the 25%

[2:28:25] increase in the containers per day

[2:28:28] should offset that. And I think we

[2:28:29] actually were calling

[2:28:31] residents for Cottonwood Heights because

[2:28:33] there if there was still reservation

[2:28:35] slots that were not actually

[2:28:37] um filled filled up. We actually offered

[2:28:39] more than we needed.

[2:28:41] So, we actually had to reach out and

[2:28:42] request that they if they wanted them.

[2:28:44] So, I have.

[2:28:46] Uh so so again, the the whole intent was

[2:28:48] to maximize our services this year

[2:28:50] better meet the needs and work on these

[2:28:53] supplemental offerings this year

[2:28:55] as a result of our operations.

[2:28:59] Questions, comments about what I've

[2:29:01] discussed thus far? Impressed you put

[2:29:04] probably something together within the

[2:29:05] last 6 months.

[2:29:07] Who knows? If Yeah.

[2:29:10] Good job. Thank you.

[2:29:12] So we're going to go and let's talk

[2:29:13] about the canyons next and then we'll continue on to uh Can I ask you

[2:29:17] one quick question?

[2:29:18] >> Yes, so how big are the containers?

[2:29:20] They are 14 yd the scrap containers.

[2:29:25] Uh, but just so we're clear

[2:29:28] How many lines one container

[2:29:30] per resolution? If they fill this up

[2:29:34] Not in most cases.

[2:29:36] In past years

[2:29:38] we were hauling on average I think the entire year 425

[2:29:42] the tons per container was 0.79.

[2:29:45] So much less than I thought the capacity

[2:29:48] of the containers.

[2:29:52] Yes, so so this is all a little bit

[2:29:54] different from the past. That leads I

[2:29:56] think to where we want to be next year.

[2:29:57] Very um

[2:30:00] And then the trailers are 18 yd so most

[2:30:03] containers like this in a a larger

[2:30:04] program

[2:30:06] are 20 yd 30 yd 40 yd containers. So

[2:30:09] the trucks that we operate we we lease

[2:30:12] for our solid county but they're only

[2:30:14] able to haul a smaller size.

[2:30:18] 14 yd containers. So we don't have the

[2:30:19] capacity to run through containers 40 yd

[2:30:22] containers. So to be able to do like a

[2:30:23] larger

[2:30:24] cleanup event we just don't have those those assets.

[2:30:28] >> to get an idea of the space you have.

[2:30:30] Right. Okay. And then the trailers that

[2:30:32] we we haul

[2:30:33] are

[2:30:34] 18 yd those have to be hauled directly

[2:30:36] behind a a truck and set down to pull in

[2:30:40] that trailer as well. So so Emigration

[2:30:43] Canyon and Brighton we have a very

[2:30:44] similar kind of um

[2:30:47] plan this year and I've been working

[2:30:48] with board member Griffith and and Susan

[2:30:51] uh to plan this and so historically

[2:30:54] the canyons were serviced uh throughout

[2:30:57] the entirety of the scrap season

[2:30:59] uh with the goal of of of providing 10%

[2:31:02] of of residents per day and and it was managed that way because we had

[2:31:07] the fee-based trailer program we had the

[2:31:09] fee-based container program which folks

[2:31:12] would sign up for in addition to the

[2:31:13] regular scrap services. So we had a

[2:31:15] year-round operating and providing those

[2:31:18] services we could we could operate that

[2:31:21] uh throughout that 6 months of the scrap

[2:31:22] season.

[2:31:23] So this year we simply shifted those

[2:31:25] resources we have uh more limitations in

[2:31:28] that. And so historically where the

[2:31:30] canyon were given the service 6 months

[2:31:32] out of the year on an intermittent basis

[2:31:35] this year we might identify a specific

[2:31:36] month that we're going to provide those

[2:31:38] services.

[2:31:39] And so for Emigration Canyon the the

[2:31:41] month is essentially the month of May.

[2:31:45] Service dates are May 4th and 29th. Uh

[2:31:47] the charge days are the postcard mailing

[2:31:49] days the website reservation days.

[2:31:52] Uh and so

[2:31:54] historically we were able to leave those

[2:31:56] trailers for a period of multiple days.

[2:31:59] Again these are larger containers these

[2:32:00] are 18 yd opposed to the 14 yd scrap

[2:32:02] container. Uh but now with this plan how

[2:32:05] we're going to shift this is that uh we

[2:32:07] have to remove those similarly to scrap

[2:32:10] the same the the subsequent business day

[2:32:12] the next business day following the

[2:32:13] delivery.

[2:32:15] And so given our our goal of servicing

[2:32:17] 10% which uh

[2:32:19] likely you know

[2:32:22] I guess I could I could presume that it

[2:32:23] hasn't been meeting expectations

[2:32:25] for our member cities or our

[2:32:27] member cities.

[2:32:29] We need to increase that but with 10% a

[2:32:31] year we're delivering three containers a

[2:32:33] day for Emigration

[2:32:35] we're we're a little bit below that 10%

[2:32:37] for for this this calendar year. We also

[2:32:40] know that the canyons have uh more trees

[2:32:44] um the mountains there's more of a fire

[2:32:46] mitigation needs there are

[2:32:48] fish and in some cases flood risks for

[2:32:50] them as well. Uh so that's that's a

[2:32:52] place for Emigration and then if you go

[2:32:53] to the next slide please Renee. Brighton

[2:32:55] we looked at and providing a service in

[2:32:57] the month of August.

[2:32:59] Uh so the month of of August will be

[2:33:02] Brighton with the very exact same degree

[2:33:05] of three three trailers per day. We're

[2:33:08] dedicating a driver for this appointment

[2:33:10] off of our scrap program to do this.

[2:33:13] Uh but providing those services outside

[2:33:15] of of these time frames uh we don't have

[2:33:18] staffing or the resources or

[2:33:21] uh in some cases the flexibility or the

[2:33:23] ability to charge with services. So so

[2:33:25] that's how we're how we're

[2:33:27] tackling and kind of attacking this

[2:33:29] year's scrap season uh with a lot of

[2:33:32] enhancements a lot of

[2:33:34] flexibility and and some some uh field

[2:33:36] day adjustments to really hopefully

[2:33:38] maximize our services. Originally we

[2:33:41] talked about Emigration having a similar

[2:33:44] central drop-off event we we haven't

[2:33:46] really found the optimal location for

[2:33:48] that or whether or not the residents

[2:33:50] have the means and methods of doing that

[2:33:52] something we could certainly work on

[2:33:55] uh later this year possibly or or in a

[2:33:57] subsequent year as well but there's still that you know clearly

[2:34:01] there's not a one-size-fits-all.

[2:34:03] And I think board member Holton is still

[2:34:05] talking about having to come up with

[2:34:07] high C driveways some that are up to the

[2:34:09] mountain and so even a curbside model or

[2:34:11] even a container-based model in their

[2:34:14] driveway doesn't fit their needs in some

[2:34:16] cases as well.

[2:34:19] So I'll give you a little pause and uh

[2:34:21] if you have any questions or feedback.

[2:34:23] So I think the next step we're looking

[2:34:25] at next step looking at the pathway.

[2:34:29] But just to confirm this these dates

[2:34:31] this information is all

[2:34:33] planned and we can start Yes.

[2:34:35] sharing it publicly with our councils

[2:34:38] and residents.

[2:34:40] Yep.

[2:34:41] And let me to make adjustments or

[2:34:43] something

[2:34:44] uh for yes we cleared the location with Salt Lake

[2:34:46] County Parks and Rec uh we're actively

[2:34:48] planning for these events. The first

[2:34:51] central drop-off will be in Magna that

[2:34:53] first week of June 2nd through the 4th

[2:34:55] by the following

[2:34:56] So And we're working on a specific city

[2:35:01] as a timing? Yeah we'll be able to send

[2:35:03] and send out the Magna current will be

[2:35:05] next.

[2:35:09] Brighton will start yourself with

[2:35:17] I don't know which one of those two. So

[2:35:19] and then this is also we talked about

[2:35:20] this earlier today already is the

[2:35:24] now

[2:35:25] what we're actually planning to

[2:35:26] implement May 1st and we're actually

[2:35:28] working on on a

[2:35:29] uh easy-to-use online um

[2:35:32] template so you can actually request the

[2:35:34] pickup by commodity type by quantity by

[2:35:37] service area etc. Uh so providing these

[2:35:40] this year-round

[2:35:43] uh specialty collections for tires

[2:35:46] mattresses

[2:35:48] appliances with freon and then regular

[2:35:50] appliances. So hot water heaters washer

[2:35:53] dryers stove top range etc.

[2:35:56] Um all these materials where we're

[2:35:58] actually working out a lot of the plans

[2:36:00] for them. Uh and we're at

[2:36:03] I think we're we're ready we're pretty

[2:36:04] much ready to go with some final pieces

[2:36:06] we're working on a couple contracts. All

[2:36:08] these materials will be ultimately

[2:36:10] recycled to the maximum extent possible.

[2:36:13] Uh we're under contract with the freon

[2:36:14] removal

[2:36:16] uh company to to remove the freon and

[2:36:19] then ultimately those appliances will go

[2:36:20] to a metal scrapyard for recycling. The

[2:36:23] mattresses we're contracting with a

[2:36:24] mattress recycler

[2:36:26] uh and then the tires will go to a

[2:36:28] facility

[2:36:29] um GSL uh recycling.

[2:36:33] Uh we're working on a contract with them

[2:36:34] as well. So we are really excited to

[2:36:37] introduce this program I've just had to

[2:36:38] work out some

[2:36:40] uh some some various uh items so we can

[2:36:42] really implement it

[2:36:45] uh and and see how this program uh

[2:36:48] demands

[2:36:49] >> [snorts]

[2:36:49] >> uh are are are met.

[2:36:51] Uh and also looking at

[2:36:53] for next year one thing we might be

[2:36:55] wanting to add to this program. Uh we're

[2:36:57] already hearing about hot tubs uh I'm

[2:37:00] sure people you know what else for big

[2:37:02] screen TVs and you remove

[2:37:04] that as well. So this this is not going

[2:37:06] to be a a giant truck coming down the

[2:37:08] street like the regular trash truck.

[2:37:10] We're actually using our container and

[2:37:12] then team

[2:37:13] uh to schedule these pickups cuz right

[2:37:15] now we're planning to schedule those

[2:37:17] weekly on Thursdays depending on where those locations are at. So it'll

[2:37:20] be a smaller truck where we come and

[2:37:23] collect these bring them back to our our

[2:37:25] yard and centrally stage those until we

[2:37:28] have a full container and then haul them

[2:37:30] to those recycling facilities. So we're

[2:37:33] again maximizing efficiencies and not wasting a lot of time taking

[2:37:37] individual trips.

[2:37:39] The same thing. I've had two mattresses

[2:37:41] in a box spring.

[2:37:44] Well one thing we also there's another

[2:37:46] flyer we have two flyers and we're

[2:37:48] actually doing some Facebook posts this

[2:37:49] week um really getting the word out on

[2:37:51] this.

[2:37:52] Uh

[2:37:54] mattresses we we've done some research

[2:37:56] and we have uh heard concerns from our staff and we are already asking that

[2:38:00] they go back home

[2:38:01] at at at go.

[2:38:03] Maybe a little bit of a hindrance. We're

[2:38:05] going to look at maybe if we can buy

[2:38:07] bulk mattress bags and maybe when

[2:38:09] there's a request come in if our team is

[2:38:12] in the area servicing a bin it could be

[2:38:14] like uh you ever played like the

[2:38:15] newspaper video game with the newspaper

[2:38:18] after you leave?

[2:38:19] Something they used to have um in

[2:38:21] communities. But maybe we can even offer

[2:38:23] to deliver the bag

[2:38:25] so the resident can put it in a bag as

[2:38:27] well or they have to pay for it. How big

[2:38:29] are the bags? Is that something where

[2:38:30] you just mail them?

[2:38:33] I've got custom small. Curious. Well

[2:38:35] they're twin size full size queen and

[2:38:37] right? So but mattress size you have the

[2:38:42] Um Yeah that's something we'll go over

[2:38:44] with the flyer. I've heard when you just

[2:38:46] get rid of an old mattress when you

[2:38:48] bought it, it's like there's like 7 lb

[2:38:50] added to it of like skin cells and also

[2:38:59] Yes, so

[2:39:06] You may not look at this next year

[2:39:09] But but but these were

[2:39:11] included in your offensive to incur a

[2:39:13] full cost recovery

[2:39:15] and and our administrative costs for

[2:39:17] handling materials.

[2:39:19] Uh you know, you can take these

[2:39:21] materials directly to a landfill or Salt

[2:39:24] Lake County for example,

[2:39:26] they'll probably charge you

[2:39:27] a few dollars less.

[2:39:29] Transferring the tire and rate is four

[2:39:31] bucks.

[2:39:32] So this is including our administrative

[2:39:34] means.

[2:39:35] Right. And so

[2:39:37] Yeah.

[2:39:38] And so if we can uh

[2:39:41] provide the bags or obstacles tossed

[2:39:43] that won't fit in the section, you know,

[2:39:45] we will have to adjust that, but

[2:39:47] we're looking at how to how to kind of

[2:39:48] handle the the bag and mattress issues

[2:39:51] as well.

[2:39:56] So that's all of what we're doing this

[2:39:58] year, which which I

[2:40:00] as former board member Barry mentioned

[2:40:02] is

[2:40:03] a lot in a short period of time. So

[2:40:04] we've made a lot of adjustments, a lot

[2:40:06] of enhancements, uh new services that

[2:40:08] we're we're quite

[2:40:10] uh excited to to bring forward. And I

[2:40:12] just I just want to remind folks here on

[2:40:14] this very top part of this slide here is

[2:40:16] that part of the and Renee mentioned

[2:40:18] this a little bit, the the bulky waste

[2:40:20] comparison.

[2:40:21] So the non-container based programs,

[2:40:24] they do not accept a variety of

[2:40:26] materials that we are currently

[2:40:27] accepting in the scrap code. So that's

[2:40:30] mostly construction debris,

[2:40:33] uh but it's also the heavy material, the

[2:40:35] rocks, the dirt, sod, asphalt shingles,

[2:40:38] uh kitchen remodels, granite

[2:40:40] countertops, all those things that

[2:40:42] aren't really acceptable from a curbside

[2:40:44] perspective. Uh and this is I think

[2:40:46] where there's some gaps and

[2:40:47] opportunities to provide possibly in the

[2:40:50] future a

[2:40:51] uh reinstated a fee-based service if we

[2:40:53] go to a curbside model. So I just wanted

[2:40:54] to point that out because based on our

[2:40:56] container program, uh we would not be

[2:40:58] able to accept those items curbside.

[2:41:00] They'd be way too difficult to handle,

[2:41:03] they're super heavy. Um you can't you

[2:41:06] know, load up the dirt into different

[2:41:08] containers like this as well, too. So

[2:41:09] there's

[2:41:10] some variability in in that. Uh but also

[2:41:13] curbside, there's other risks. So uh

[2:41:15] plate glass, mirrors for example, uh

[2:41:18] come to mind. So those would not be

[2:41:20] acceptable materials that would really

[2:41:21] cost you to construction debris type

[2:41:24] thing in a curb.

[2:41:25] So if you go to the next slide, Renee,

[2:41:29] we've largely talked about this as what

[2:41:31] we're considering for next year is going

[2:41:33] to this

[2:41:34] uh

[2:41:35] predominantly curbside bulky waste

[2:41:36] model, uh which would be managed by kind

[2:41:39] of what's shown in in those pictures. So

[2:41:42] uh

[2:41:43] so that's that's kind of a a smaller

[2:41:45] front end loader

[2:41:47] with a bucket and a a claw or grapples

[2:41:50] to grab materials on the top picture,

[2:41:52] and then the bottom would be loading

[2:41:53] into those those rear load trucks. So

[2:41:56] we've already talked about uh how we'd

[2:41:58] be able to get 12 and some cases 14

[2:42:01] individual scrap containers, obviously

[2:42:03] they're not full, but into a single rear

[2:42:05] load truck. And so we can probably even

[2:42:07] pack more in some cases depending

[2:42:09] density and the composition of the

[2:42:11] material as as well. And so so this

[2:42:15] would in essence

[2:42:17] really help to maximize our ability to

[2:42:19] service. There's of course concerns,

[2:42:21] restrictions, etc. Um parked cars on the

[2:42:24] side of the street. Um you know, uh the

[2:42:27] storm water concerns are of course part

[2:42:29] of there as well.

[2:42:31] Uh but going to this type of model

[2:42:34] could in essence be done

[2:42:36] uh

[2:42:37] longer than the 6-month scrap season,

[2:42:39] possibly year round.

[2:42:41] Uh it would really eliminate our need to

[2:42:43] rely on seasonal drivers, which right

[2:42:45] now we're we're

[2:42:47] budgeted for 12.

[2:42:48] Uh we've actually overfilled those

[2:42:50] because we're we're underfilling some of

[2:42:51] our permanent driver positions

[2:42:52] currently.

[2:42:54] Um

[2:42:55] it would also eliminate our need to to

[2:42:57] lease the 10-plus hook load trucks that

[2:42:59] we're currently leasing from

[2:43:02] the county, which costs us additional

[2:43:03] money. And it would also reduce that

[2:43:06] corresponding mileage, fuel, repair and

[2:43:08] maintenance costs as part of that. So we

[2:43:11] did uh get board approval to um support

[2:43:14] to to go forward and

[2:43:16] order a new one of those rear load

[2:43:18] trucks that's shown on the bottom of

[2:43:19] this picture,

[2:43:20] uh which should be in next year as well.

[2:43:22] But we'd also want to make sure we had

[2:43:25] support from our partner cities,

[2:43:27] understand how we're going to manage the

[2:43:28] canyon communities as part of this

[2:43:30] program, if it would still be probably a

[2:43:32] trailer or a container based program,

[2:43:35] what that model looks like, and then of

[2:43:36] course a large scale educational

[2:43:39] outreach campaign.

[2:43:41] So if we were to go this method,

[2:43:43] uh you know, my goal would be to provide

[2:43:45] the service no less than twice a year

[2:43:47] for each uh community as opposed to just

[2:43:50] once a year. Uh it would be much more

[2:43:51] structured, be a structured process. It

[2:43:54] would be based on um some sort of a

[2:43:56] reservation system that is optimized

[2:43:58] based on the review that we're

[2:43:59] completing, the research we're doing as

[2:44:01] well. Uh but also in some of those

[2:44:04] areas, in some of those materials that

[2:44:05] are not acceptable under a program such

[2:44:08] as this,

[2:44:09] the existing scrap containers and the hook load trucks that we own

[2:44:13] currently for could still be used to

[2:44:17] um you know, provide a fee-based

[2:44:19] service.

[2:44:20] It would help us to better have cost

[2:44:22] recovery for construction debris,

[2:44:24] remodels, people who want to remove

[2:44:26] those dirt dirt and other sod and gravel

[2:44:28] from their property, roofing

[2:44:30] replacements, etc. So that's kind of

[2:44:32] what we're thinking about. And then one

[2:44:33] final slide and I'll stop talking

[2:44:35] voluntarily and hopefully for a while.

[2:44:37] Uh this is what we would need to look at

[2:44:39] this further

[2:44:42] is basically

[2:44:43] looking at the impacts of standing up

[2:44:46] this program.

[2:44:47] So I already mentioned serviceability

[2:44:49] impacts that they would be minimum two

[2:44:51] times per year of curbside service. Uh

[2:44:54] it would be structured based on rotation

[2:44:55] through the communities of course. Uh

[2:44:58] Salt Lake City can do this because

[2:44:59] they're one centralized service area,

[2:45:02] but we're kind of as you've seen on that

[2:45:04] map, we're in different areas throughout

[2:45:05] uh the different time of the year and

[2:45:07] the week for for uh regular collection

[2:45:09] services. So we need to we pretty much

[2:45:12] already understand this, the capital

[2:45:13] cost of standing up this type of

[2:45:15] program.

[2:45:16] Uh but we also need to look at in more

[2:45:18] detail what would be the cost savings of

[2:45:20] eliminating scrap in the valley, meaning

[2:45:23] in the container program.

[2:45:25] Uh and how but also how to uh have a

[2:45:29] handle on the canyons and other

[2:45:30] challenging areas that we've discussed

[2:45:32] as well today.

[2:45:33] Uh but also those cost savings, but what

[2:45:36] would be the costs of a curbside

[2:45:39] program? And what would be those

[2:45:40] staffing?

[2:45:43] Um compared to 12 seasonal drivers plus

[2:45:45] two permanent drivers and all those

[2:45:47] supervisors, this would largely be um

[2:45:49] probably two teams of of two or three um

[2:45:53] mostly full-time permanent employees

[2:45:55] providing the service.

[2:45:57] Uh but again, um as we discussed in the

[2:45:59] past, instead of hauling 7,500

[2:46:02] individual containers to a a landfill or

[2:46:04] transfer station,

[2:46:05] um we're we're talking about reducing

[2:46:07] that travel time, the haul time, and

[2:46:10] maximizing our tonnage and our

[2:46:11] serviceability

[2:46:13] um and saving us containers. And so

[2:46:16] as part of that, that's the direction

[2:46:18] that that this board uh decides that we

[2:46:20] want to move forward, of course taking

[2:46:21] into consideration some of the more

[2:46:24] unique service areas and challenging

[2:46:26] areas.

[2:46:27] Uh but if we can provide scrap service

[2:46:29] to I'm sorry, bulky waste service two

[2:46:31] times or more a year,

[2:46:33] um

[2:46:34] the landfill voucher program may no

[2:46:36] longer be necessary um or or both.

[2:46:39] So to my understanding, the landfill

[2:46:41] voucher program is is based on

[2:46:43] Woodford's historic ties to Salt Lake

[2:46:46] County.

[2:46:47] We used to be a a department in the

[2:46:49] county then as a special service

[2:46:51] district still tied to the county.

[2:46:53] But we have no ownership of the county

[2:46:55] landfill or the transfer station. So uh

[2:46:59] in in other integrated solid waste

[2:47:02] districts that I've worked on in the

[2:47:03] past, we had

[2:47:05] you know, we had ownership or received

[2:47:07] revenue from the landfill, so we had

[2:47:08] these vouchers for free disposal because

[2:47:11] we had that um

[2:47:13] that interest in that facility. So right now, I think the landfill

[2:47:18] vouchers have have have re-

[2:47:20] continued because

[2:47:22] those landfill vouchers used to offset

[2:47:24] the limitations to the current container

[2:47:26] based scrap program.

[2:47:28] So if we were to go to a curbside bulky

[2:47:30] program,

[2:47:32] I guess the question is would the

[2:47:33] voucher program continue to be necessary

[2:47:37] uh

[2:47:38] or and and or appropriate for Woodford

[2:47:41] to offer that

[2:47:42] um

[2:47:43] that in addition to the the bulky waste

[2:47:45] service.

[2:47:46] So Evan, I just I have a question for

[2:47:48] the board going back to this the

[2:47:50] previous slide that you had. I know

[2:47:54] I don't remember if it

[2:48:18] Evan has done a fantastic job of going

[2:48:21] over the benefits

[2:48:23] of that program, but it is a big change.

[2:48:26] So yes.

[2:48:27] I brought it back to my council

[2:48:30] after we had the initial meetings. And

[2:48:32] our community council in general is in

[2:48:37] favor of this because of the concerns I

[2:48:40] brought up in the past.

[2:48:42] And that is we share driveways.

[2:48:45] When you jump put those trailers in our

[2:48:46] driveways, it's not just one resident

[2:48:48] liable for what goes in in the driveway

[2:48:50] itself and everything. There's two

[2:48:51] residents that are now having

[2:48:55] a garbage truck

[2:48:56] trailer in their driveway.

[2:48:58] So, this kind of puts it back

[2:49:01] onto the road that everybody's been

[2:49:02] asking for. And we kind of need that

[2:49:04] where we're at. So, there's been a good

[2:49:07] response to this where we are.

[2:49:10] Um and the voucher thing is for us would

[2:49:11] be a good thing. We need to because we

[2:49:14] have already been charged for the

[2:49:15] vouchers.

[2:49:16] For vouchers.

[2:49:17] I wouldn't have any impact.

[2:49:20] So, I would say for holiday, um people

[2:49:22] were uh

[2:49:24] supportive at looking at it and seeing

[2:49:26] um as far as our our city management was

[2:49:28] concerned, and this is a separate

[2:49:29] question I want to get to later, um

[2:49:32] dealt with issues like storm water and all of that. So, we'll get to that

[2:49:35] later, but that there were some

[2:49:36] concerns, but overall I would say large

[2:49:39] support from us. Do I don't think there

[2:49:41] were any additional concerns? Yeah.

[2:49:43] Okay. Anybody else have a chance to

[2:49:47] We have some small concerns in the city.

[2:49:49] Some of our administration

[2:49:51] feels like that you get people leaving

[2:49:54] things out that you can't take and then

[2:49:56] they get sad and then

[2:49:57] we then we have to involve um

[2:50:00] code enforcement and code enforcement

[2:50:02] and and stuff like that.

[2:50:04] But I think that can be resolved

[2:50:07] if we can get some people on board with

[2:50:09] the whole idea of things just being

[2:50:11] dumped in the world.

[2:50:12] My question is, I got thinking about a

[2:50:15] lot of this. We took the scrap trailers

[2:50:17] off of the street because we couldn't

[2:50:20] main because it was just too dangerous

[2:50:22] and people were bringing by and just

[2:50:24] dumping everything on the street, right?

[2:50:27] And so, we put it in the the in

[2:50:29] individual

[2:50:31] driveways so that we could eliminate

[2:50:33] those huge bulky dumpsters, people

[2:50:35] dumping things.

[2:50:36] So, what's the difference of just

[2:50:38] putting the scrap containers back on the

[2:50:40] street where people want them and they

[2:50:43] were happy with them?

[2:50:45] If we are allowing bulk waste on the

[2:50:47] street, why can't we have a scrap

[2:50:49] container on the street? Possible.

[2:50:54] I think that's a good question. I mean,

[2:50:55] if it sounds like

[2:50:57] at least where I was told was that I

[2:50:59] asked I I mean, I I guess we could do

[2:51:01] that. Uh the question I think would have

[2:51:03] to do with

[2:51:05] if this program decreases costs

[2:51:07] significantly. What would you say to

[2:51:08] that? I mean,

[2:51:10] cuz I think it's a good point. Oh,

[2:51:11] absolutely, yeah. It decreases costs.

[2:51:14] The question has come up though, if

[2:51:16] you're going to allow bulk, why don't we

[2:51:17] just put the trailers back on the

[2:51:19] street?

[2:51:21] So, this is this is yes, a constant

[2:51:23] efficiency, but also maximizing our

[2:51:25] ability to service it. And so, with the

[2:51:27] containers and and and our reliance on

[2:51:29] seasonal workers and drivers to manage

[2:51:31] it to haul those, we are our

[2:51:35] the owned by the limitations of

[2:51:37] properties that can get a container.

[2:51:40] With a curbside bulky program that's being hauled and packed to

[2:51:44] maximize the tonnage with a rear load

[2:51:46] truck, we can offer every single

[2:51:48] property along streets. So, there would

[2:51:51] be no need to have people rush to the

[2:51:54] container in the street, but all their

[2:51:55] junk around it. And that's that's

[2:51:58] created a ton of work for our ground

[2:51:59] staff to do that. So, it would be So,

[2:52:01] they would they would get picked up on

[2:52:03] their curb with restrictions, right?

[2:52:05] Different size of pile, where to place

[2:52:07] it, where not to place it, um

[2:52:10] and then we would we would make sure

[2:52:11] that it's it's, you know, there are

[2:52:12] concerns with damaging mailboxes and

[2:52:15] in-ground utilities and things like that

[2:52:17] as well. So, I have to make sure that

[2:52:18] we're

[2:52:20] you know, really aware of of those

[2:52:21] items. So, really this

[2:52:24] it it's maximizing our efficiency and

[2:52:26] our ability to collect it. So, by going

[2:52:28] containers back to the street, it's just

[2:52:31] continuing with the problem we've always

[2:52:32] had is not being able to meet the

[2:52:34] service needs for the bulky waste.

[2:52:38] I'm I'm going to push back a little bit

[2:52:41] because

[2:52:42] we didn't have complaints about the

[2:52:44] trash program until we moved it off of

[2:52:46] the street. So, I think it was meeting

[2:52:49] people's needs

[2:52:50] >> Okay. when it was just put in the

[2:52:52] neighborhoods randomly, people would

[2:52:53] fill them up, they'd cart them away. And

[2:52:55] I

[2:52:56] I'm completely uh

[2:52:58] Again, it was the fact that people would

[2:53:00] just come and dump them by the trailers

[2:53:02] as well.

[2:53:03] Uh

[2:53:05] I think people are just going to go,

[2:53:06] "Wait a minute. You told us we couldn't

[2:53:08] put scrap on the street cuz it was a

[2:53:10] liability, but now we can just dump dump

[2:53:13] on the street, and that's not a

[2:53:14] liability." And I understand all of the

[2:53:17] answers.

[2:53:18] I'm just

[2:53:19] I just not for perception in my head,

[2:53:21] which is great because I mean, yeah.

[2:53:24] And I'll second that. I think I'd

[2:53:26] never heard a complaint when they were

[2:53:27] just placed.

[2:53:29] Yeah. Administratively different issue,

[2:53:31] but for residents

[2:53:33] I'll be honest, the only complaint we

[2:53:34] did get when it was on the streets was,

[2:53:37] "There's not There's two on this street

[2:53:39] and one on this street." Yeah. I mean,

[2:53:42] the smallest of complaints, but we

[2:53:44] didn't get the same

[2:53:45] type of complaints we get now.

[2:53:48] I agree. And I agree with you because it

[2:53:50] is difficult to continue to go back to

[2:53:52] your community and say, "We're doing

[2:53:54] this because of this." And then suddenly

[2:53:56] we're telling you, "Just kidding. Now

[2:53:57] we're doing that."

[2:53:58] It's hard for them to understand.

[2:54:01] It's kind of like when we're talking

[2:54:02] earlier about the different services

[2:54:04] you're receiving, and then you're trying

[2:54:06] to tell like

[2:54:07] twice every other week recycling because

[2:54:09] we're saving money, and they're going,

[2:54:11] "But wait, you're cutting services." So,

[2:54:13] it kind of goes hand in hand with that,

[2:54:15] just being able to

[2:54:16] how are you going to explain it to them?

[2:54:18] I agree with you.

[2:54:20] Just dump your stuff on the curb. Well,

[2:54:22] yeah.

[2:54:23] And then everybody's gathering it. One

[2:54:25] is saying come and you just take the

[2:54:26] trailer, and the other one is you have a skipster or whatever.

[2:54:30] Right. And then you're you're prepared

[2:54:32] for it to be on the street where before

[2:54:33] you weren't. I would like wondering if

[2:54:35] that's different. And I like the cost

[2:54:37] savings, but yeah, that would be

[2:54:38] certain. Yeah, I mean, it seems like

[2:54:40] this is a significant cost savings, and

[2:54:42] I know I just some people who've been on

[2:54:43] the on the board longer know that like

[2:54:46] to to go back to the old scrap model

[2:54:49] that I mean, I think we all love, um is

[2:54:51] not even just even a more expensive,

[2:54:53] it's like cost prohibitive. Yes. So,

[2:54:56] um

[2:54:58] so, to me this feels closer to that. So,

[2:55:01] it's it's less that this is uh

[2:55:04] a good system and more that we we have a

[2:55:07] real messaging communication problem

[2:55:11] in implementing this

[2:55:13] um because of what you're mentioning.

[2:55:14] Would you Do you see that as fair? Yeah,

[2:55:16] a fair assessment of a lot of things.

[2:55:18] Cuz cuz I I agree with you. I think

[2:55:20] that's I think that's exactly what we're

[2:55:21] going to hear. So, we're going to have

[2:55:22] to really really work on and make sure

[2:55:25] that

[2:55:26] um

[2:55:28] that we have good messaging and address those concerns

[2:55:33] appropriately.

[2:55:35] What What about What are other

[2:55:36] communities? What are we hearing?

[2:55:38] I'm sorry.

[2:55:40] They're They're cuz cuz I know you guys

[2:55:42] are on the board. Yeah, I didn't hear. I

[2:55:44] brought it up and didn't hear. Well,

[2:55:46] what are the other? Very neutral.

[2:55:48] They weren't They're not as excited

[2:55:49] about trash, but yeah.

[2:55:52] I didn't hear any

[2:55:53] opposition, I think, connected to this,

[2:55:56] at least in my community, for sure.

[2:55:58] Right. Like I remember when they were

[2:56:00] around more, and so it will feel like an

[2:56:02] expansion. It will be an expansion of

[2:56:04] services, which I think is good.

[2:56:06] And maybe that's a good way to frame it

[2:56:08] is it's an expansion because instead of,

[2:56:10] you know, you get a couple of dumpsters

[2:56:12] in your neighborhood, every single

[2:56:14] person gets their stuff picked up, and

[2:56:15] you don't have to,

[2:56:17] you know, walk down the street to the

[2:56:19] dumpster. I mean, that that could be a

[2:56:21] good I could frame it marketing

[2:56:23] approach. Well, then it's like I was

[2:56:24] going to say too, it

[2:56:25] allows everybody to be able to

[2:56:28] participate.

[2:56:29] >> Yeah. But I think I think you brought up

[2:56:31] the concern earlier of how do we police

[2:56:33] it like as a city or a town?

[2:56:36] I think that's another concern that kind

[2:56:38] of goes

[2:56:39] along with communication, but also

[2:56:41] you're just going to have people that do

[2:56:42] that regardless.

[2:56:44] So, I mean, I guess it would have to

[2:56:46] fall in the code enforcement. So, what I

[2:56:49] Before we get to that, cuz I think

[2:56:50] that's a huge issue. Did any any

[2:56:52] concerns with current magnet as far as

[2:56:54] like space and support? Or are you guys

[2:56:59] This is the first I We haven't had this

[2:57:01] brought up in my Okay.

[2:57:03] Well, keep us posted.

[2:57:06] Okay.

[2:57:07] Um I've had kind of the same feedback.

[2:57:12] My biggest amount that I'm getting back

[2:57:16] though is they just they desperately

[2:57:18] want monthly bulky.

[2:57:20] Okay.

[2:57:22] Yeah, that's interesting.

[2:57:24] Well, hopefully hopefully the where you

[2:57:28] can the where you can pay for what I can

[2:57:30] say, the fee for service, meaning it

[2:57:33] help you solve

[2:57:35] Yeah, which would be good. But listen,

[2:57:37] cuz that's the other concern that we

[2:57:38] have is is a lot of the code enforcement

[2:57:42] um and a lot of that storm water issues.

[2:57:44] Like my parents live in Sandy, and for

[2:57:46] this they had this type of program

[2:57:47] there, and truly it's like you would pry

[2:57:49] it out of their cold dead hands. They

[2:57:50] love it.

[2:57:51] But

[2:57:53] uh we just had this discussion, and I

[2:57:54] was there hauling stuff out,

[2:57:57] and I was like, "Well, we can't leave it

[2:57:58] where the storm water goes." And my

[2:58:00] mom's like, "It's fine. Don't worry

[2:58:01] about it." I'm like,

[2:58:03] I just was in a meeting about this. So,

[2:58:07] what are other communities doing? What

[2:58:08] are the proposals to address

[2:58:11] like enforcement ends, fines, dollars,

[2:58:14] penalties?

[2:58:16] Okay.

[2:58:16] >> [clears throat]

[2:58:17] >> I I think it's another partnership

[2:58:19] opportunity to work with MSD and some of

[2:58:21] our other partner cities. You know,

[2:58:23] Taylorsville has their own code

[2:58:24] compliance departments. But it's it's it

[2:58:26] would be a huge education and outreach

[2:58:29] initiative. I know The City has a really

[2:58:31] helpful diagrams on their website and we

[2:58:34] would basically and and that comparison

[2:58:36] that we made about this taking the best

[2:58:38] of the best out of there,

[2:58:40] forming this program, bringing back to

[2:58:43] this board that that more information.

[2:58:44] So we're we're we're actually focused

[2:58:46] right now on this year's scrap season,

[2:58:48] but we're we're thinking about

[2:58:49] everything else on the side. We're we

[2:58:51] need to do additional analysis on these

[2:58:54] items. We'll bring that back to this

[2:58:55] board at a later time, but really I

[2:58:57] think it's a it's a partnership

[2:58:59] opportunity with various cities and and

[2:59:01] the MSD

[2:59:02] in some cases as well.

[2:59:05] Yeah, cuz I think strength is as

[2:59:06] important as the entire process cuz it's

[2:59:08] really important that the cities are

[2:59:10] to be taking care of both of those and

[2:59:11] those are both really big concerns.

[2:59:13] Storm water and code enforcement all

[2:59:15] lands on us. Yeah, yeah, it well I

[2:59:18] that's exactly right. We want to know

[2:59:20] what's going on. I would imagine wait,

[2:59:23] some of the complaints will go to

[2:59:24] customer service, but even then customer

[2:59:26] service would then route that back to

[2:59:28] the city's and so I think I mean we our

[2:59:31] code enforcement officer are already

[2:59:33] like run ragged especially in the

[2:59:35] summer.

[2:59:37] And so yeah, that that especially when

[2:59:41] you're working with all the

[2:59:42] municipalities that are functioning

[2:59:44] under code enforcement with the

[2:59:45] municipal service district because that

[2:59:47] is not there are not

[2:59:50] it's not a large office of code

[2:59:51] enforcement to manage that many

[2:59:53] municipalities especially if you're

[2:59:55] doing that twice a year or for several

[2:59:58] days out of a month.

[3:00:01] You don't have to prioritize what code

[3:00:02] enforcement you want done exactly.

[3:00:05] And and we could support that. So right

[3:00:07] now we actually

[3:00:09] send letters. That's a historic

[3:00:10] practice, but for if residents call and

[3:00:12] complain that their neighbors didn't

[3:00:14] take out their trash cans, we usually

[3:00:15] send a letter. So there's a lot of other

[3:00:19] possible

[3:00:21] enforcement actions that we could

[3:00:22] support. That we could take on instead

[3:00:25] of putting it onto the cities.

[3:00:27] That's I mean cuz that's the question.

[3:00:29] Yeah, that's nice. Potentially.

[3:00:31] That was big ask. Yeah, that's a big ask

[3:00:33] on the district, but it's also a big ask

[3:00:35] on the cities to put out take that. And

[3:00:37] absolutely yes because you're asking

[3:00:39] paid employees that we're already paying

[3:00:40] to take care of your enforcement. Yeah,

[3:00:43] that's the way I see it. So to me that's

[3:00:45] piece that probably requires a lot more

[3:00:48] looking into to really drive. That's

[3:00:49] yeah, so that's but that's a big

[3:00:51] potential and it really depends, you

[3:00:52] know, so even the scrap season we're

[3:00:54] dealing with our own enforcement just by

[3:00:57] even the cost. So we

[3:00:59] are pulling propane tanks with scrap

[3:01:01] containers that could you know, they're

[3:01:03] pressurized.

[3:01:06] Have air conditioning, right? We're

[3:01:08] pulling out refrigerators, mattresses,

[3:01:11] and other things last week they were

[3:01:12] talking about. The paint buckets of

[3:01:14] paints and

[3:01:16] chemicals. So these things that if if

[3:01:18] these were at the curb for a bulk a bulk

[3:01:21] waste curbside program,

[3:01:23] we would see it and we just wouldn't

[3:01:25] collect it.

[3:01:27] Right? But it also would have to really

[3:01:29] strengthen the city in a way that okay,

[3:01:31] this zone your pickup week is is is this

[3:01:35] week. Do not place anything at the curb.

[3:01:38] Some cities are 72 hours in advance. So

[3:01:40] they're not leaving stuff out of the

[3:01:42] area for example.

[3:01:44] And then our drivers that are in these

[3:01:46] all these neighborhoods on a weekly

[3:01:47] basis, we will rely on their eyes and

[3:01:50] ears and count on them to report back

[3:01:53] to our operations and our customer

[3:01:55] service team if there's

[3:01:56] non-compliance and the piles of things

[3:01:58] that are there that are getting

[3:01:59] picked up. So yeah,

[3:02:01] consider it a collaborative effort that

[3:02:03] would would would support this

[3:02:05] initiative to what we discussed, but

[3:02:07] also

[3:02:09] gain support from partner cities and in

[3:02:10] some cases help finance for us. I was

[3:02:13] [snorts] just going to say and maybe

[3:02:15] just moving through different

[3:02:18] bullet points with

[3:02:20] certain areas that have smaller more

[3:02:22] narrow roads when it comes to things

[3:02:24] like you know, by fire because those

[3:02:27] emergency services are usually the ones

[3:02:29] that have the most to say

[3:02:31] whenever you want to try to use the

[3:02:32] street for anything because even I am

[3:02:35] one of the people who have been on this

[3:02:36] board and talked about it. Even when we

[3:02:38] were putting them in the road, we had a

[3:02:41] I think one of the only other kickbacks

[3:02:42] we had was

[3:02:43] from UFA.

[3:02:46] Because of the narrow streets and

[3:02:48] creating obstacles in case of an

[3:02:50] emergency. So I mean fire and emergency

[3:02:52] services have a lot

[3:02:55] and and maybe working with them maybe to

[3:02:57] find out what their recommendation is. I

[3:02:59] know Sandy City is 3 ft away from the

[3:03:02] curb.

[3:03:03] But I think there's other things to look

[3:03:04] at to where is it the same city one?

[3:03:09] I don't think we would propose that. If

[3:03:10] we proposed that at the curb

[3:03:13] or the or the curb

[3:03:16] past the curb in the street. And how

[3:03:18] would this just question do they don't

[3:03:19] know how does this work on state roads?

[3:03:23] Yeah, that's where there's some spare

[3:03:25] ability and the planning community that

[3:03:27] makes us Yeah, yeah, we have a large

[3:03:28] population that is directly upon a state

[3:03:31] road where you can go down and then I

[3:03:33] know that things that are services are

[3:03:35] really regulated.

[3:03:39] Yeah, so

[3:03:40] definitely a lot to

[3:03:43] deliberate.

[3:03:44] I don't know what to research and

[3:03:47] I like it. But those are all the

[3:03:51] you know,

[3:03:52] previously here with Flagstaff Arizona,

[3:03:54] we managed our curbside bulky program

[3:03:57] exactly like this. It wasn't reservation

[3:03:59] based. There was five zones that were

[3:04:01] collected once every five weeks which

[3:04:04] given our service area that would be

[3:04:06] very very difficult to do, but people

[3:04:09] didn't know their zones. So there were

[3:04:10] just piles of junk at the curb. You're

[3:04:13] just it's it's not

[3:04:15] So that's why the structuring what we

[3:04:16] sell for and the funding

[3:04:18] we want people to actually request the

[3:04:20] pickup or we would still pick it up if

[3:04:22] they didn't request so we can plan and

[3:04:25] do our estimation as much as possible.

[3:04:28] Bulk waste on the curb,

[3:04:30] you know, we use the similar type of

[3:04:32] machinery as well

[3:04:34] with very few property damages such as

[3:04:37] your water heaters there.

[3:04:40] Fences and mailboxes and it's it's

[3:04:43] different in

[3:04:44] each neighborhood that we service.

[3:04:47] And

[3:04:48] if there's a parked car, then we have

[3:04:50] to track it and try to go back the next

[3:04:52] day to to collect that material.

[3:05:03] This is this is the last slide. The

[3:05:05] scrap container.

[3:05:07] What format do you suggest we take

[3:05:10] that?

[3:05:14] You know your first step actually.

[3:05:17] Hard to verify.

[3:05:20] Continue to advise and just

[3:05:22] getting eight minutes early

[3:05:24] for the morning getting this.

[3:05:26] Having the staff daily or weekly now.

[3:05:29] That figure.

[3:05:31] The council is meeting with Sandy City

[3:05:33] staff.

[3:05:34] Getting these ideas and and giving us

[3:05:37] quite good

[3:05:39] and as you can imagine this three-plan

[3:05:42] great look forward.

[3:05:46] We're going to be able to see the

[3:05:49] impact these seasons and go on

[3:05:54] process itself. Now I should say with

[3:05:57] last six years I think this three year

[3:06:00] small waste is some very friendly to

[3:06:04] work with. And I think this is

[3:06:07] yeah, I think it's pretty

[3:06:09] good. That funding that

[3:06:14] I think

[3:06:15] we have

[3:06:18] Renee I think here

[3:06:20] or no.

[3:06:21] Absolutely for sure.

[3:06:23] Who is your

[3:06:25] automatic

[3:06:26] bathroom food baby big

[3:06:29] girl?

[3:06:29] What is that meaning?

[3:06:34] It should be good to have

[3:06:36] a virtual patient.

[3:06:50] Good question.

[3:06:51] Thank you, Lori.

[3:06:54] Very good answer.

[3:07:01] Yeah, so preach there's not a lot of

[3:07:03] information in the packet here.

[3:07:05] Raise your hand if you think that you

[3:07:06] know on the screen possibly. So there's

[3:07:09] two topics of discussion here is is one

[3:07:13] we already discussed to a degree today

[3:07:16] is the concept of going from a weekly to

[3:07:19] every other week curbside of cycle

[3:07:21] collection.

[3:07:22] And the discussion that kind of

[3:07:25] centered around this line of service

[3:07:27] financial side of the work still

[3:07:28] planning to work with them this year and

[3:07:30] have a a financial consultant

[3:07:33] provide some analysis as part of that.

[3:07:35] But the other piece on on the every

[3:07:37] other week recycle is that

[3:07:40] it would not be a resident by residents

[3:07:43] decision. It would likely be something

[3:07:44] we would we would ask the city

[3:07:47] each respective city to decide on which

[3:07:49] level of service

[3:07:51] they would like. So ideally we would

[3:07:53] poll your residents and a city council

[3:07:55] would would decide which level of

[3:07:57] service

[3:07:58] would be provided for that. So we have

[3:08:00] to look at the impacts. I know when I

[3:08:02] was in Arizona, the city of Tucson

[3:08:05] went from weekly to every other week

[3:08:07] recycle

[3:08:08] and when I asked them about how how that

[3:08:10] impacted their program,

[3:08:12] they said they actually did start

[3:08:13] receiving lower volumes of total

[3:08:16] materials as well. So there could be

[3:08:18] that unforeseen negative consequence of

[3:08:21] having less materials to be already

[3:08:23] throwing in their garbage, right? Just

[3:08:25] less materials getting put in the

[3:08:26] recycle as a whole. That's just one

[3:08:28] example. Uh

[3:08:30] Tucson is a very large metropolitan

[3:08:33] city,

[3:08:34] but

[3:08:35] different types of materials they have a

[3:08:37] very robust bulky program. That's part

[3:08:40] of this analysis that we looked at

[3:08:41] Tucson, Phoenix, and other metro areas

[3:08:44] as well. So, the other item on this list

[3:08:47] and happy to take feedback on the

[3:08:49] considerations for the weekly versus

[3:08:51] bi-weekly consideration, but it's you

[3:08:53] know, how does we continue to have

[3:08:55] whatever do we have?

[3:08:57] The curbside green waste program, we

[3:08:59] have seen

[3:09:02] consistent increase in new customers,

[3:09:05] but that increase seems to be dialing

[3:09:07] down. So, we've kind of almost hit to

[3:09:10] in essence like where we're maximum

[3:09:12] saturation of program participation.

[3:09:15] We are seeing increased revenues.

[3:09:18] Managers are remaining stable on this

[3:09:21] program,

[3:09:22] but

[3:09:23] you know, if this material is take us

[3:09:25] less to get rid of and to landfill.

[3:09:30] I mentioned earlier there was a

[3:09:31] possibility that WFR could start its own

[3:09:33] composting based program,

[3:09:37] but really how do we continue to grow

[3:09:39] this program or incentivize this program

[3:09:42] or do we want this program to remain as

[3:09:44] is as a subscription based or do certain

[3:09:46] cities

[3:09:48] that have a higher need for

[3:09:51] fire mitigation or green waste removal?

[3:09:53] This is for smaller material, but do

[3:09:55] certain areas or certain cities

[3:09:59] want to see that service provided to

[3:10:01] their residents for example?

[3:10:04] So, that would be something that the

[3:10:05] city council has to look at and vote on.

[3:10:08] But it's worth it to kind of see what is

[3:10:10] our possibilities of making

[3:10:12] adjustments to these programs.

[3:10:15] One thing I I do want to point out since

[3:10:17] um

[3:10:19] uh board members Stringham

[3:10:24] I'm forgetting your last name for some

[3:10:25] reason and I know I know it too.

[3:10:27] Uh

[3:10:32] Is that with with with Herriman with

[3:10:35] Yanni

[3:10:36] from from Wasatch Front, they have like

[3:10:38] 1,200 green waste subscribers.

[3:10:41] South Salt Lake Incorporated has maybe

[3:10:43] five and Herriman has maybe three green

[3:10:45] waste subscribers. So, continuing to

[3:10:47] offer the service in those areas

[3:10:49] probably doesn't make any sense

[3:10:50] operationally or from a cost

[3:10:52] perspective. Mr. President, but we were

[3:10:53] just talking about this in our breakout

[3:10:55] and the amount I wanted to know the

[3:10:56] amount of people who have two black

[3:10:57] bins.

[3:10:59] Because I have a black and I have a

[3:11:01] second black bin that I would that I

[3:11:04] paid how much for, $70 startup, $19 a

[3:11:07] month for and the only thing that goes

[3:11:09] in it is grass clippings and green

[3:11:11] waste.

[3:11:11] Oh, well. Because I don't have an

[3:11:13] opportunity to get green waste.

[3:11:16] So, there might be three, but that's

[3:11:17] because nobody else can sign up. It

[3:11:19] tells I'll even tell you

[3:11:21] I have a lot of neighbors have green And

[3:11:23] we didn't push it. Look at these numbers

[3:11:26] sometime who have green waste bin

[3:11:29] who then got rid of it, got a second

[3:11:31] garbage bin.

[3:11:32] That's happened all because it is

[3:11:33] cheaper.

[3:11:35] We have three It's cheaper to put it in

[3:11:37] the landfill than green waste bin. We

[3:11:40] have three, so we actually haven't even

[3:11:44] been able to really get any type of good

[3:11:46] information on the three.

[3:11:49] So, we also haven't had a chance to push

[3:11:51] for that program either because what's

[3:11:53] the point?

[3:11:54] And then for a month. It's been coming

[3:11:56] up on the forecast

[3:11:58] And

[3:11:59] $12 is less than a black bin. Black bin

[3:12:02] is Finally, you pay annually. That's

[3:12:04] $12, correct?

[3:12:06] Well, it's it's it's billed monthly, but

[3:12:08] it is an annual yes for $12. but you and

[3:12:11] you don't get annual service for those.

[3:12:14] But it's like from November to March

[3:12:17] that they got to

[3:12:19] Right.

[3:12:19] The point being it's more money.

[3:12:21] That's key, you know.

[3:12:24] But it's with your black bin

[3:12:26] We can expand the time frame. Other

[3:12:28] cities run through December 31st. We

[3:12:31] changed the the

[3:12:34] So, with your black bin you're paying 12

[3:12:36] months out of the year and it's 19 plus

[3:12:39] the $70 startup.

[3:12:41] Yeah, got you. So, if you're doing green

[3:12:43] waste it's 12 a month and you're also

[3:12:45] not having that period of time during

[3:12:48] the winter that you're using it. So, for

[3:12:49] people who realistically only use their

[3:12:51] secondary black bin for things like

[3:12:54] spring cleanup or fire mitigation

[3:12:56] because we didn't have that issue where

[3:12:58] I live, then you aren't filling those

[3:13:00] bins in the summer time. And that's

[3:13:01] primarily what we do at our house. We're

[3:13:04] not maybe Christmas. Christmas may be

[3:13:06] the only other time where we would

[3:13:08] are happy we have that second black bin.

[3:13:11] Most of it's going in recycle, right?

[3:13:14] But

[3:13:14] >> [laughter]

[3:13:15] >> you know, we do use both two bins during

[3:13:17] that time. Otherwise, it is summer.

[3:13:20] It's summer half the time we're using

[3:13:21] it, but it's not offered in our area.

[3:13:23] So, we have to go with the standard.

[3:13:27] Yeah. And and if we could have, you

[3:13:28] know, a

[3:13:29] certain threshold of subscriptions for

[3:13:31] that, then we could continue to justify it for Herriman, South Salt

[3:13:35] Lake Incorporated.

[3:13:37] I think Herriman they were they do the

[3:13:39] glass recycling. They are actually

[3:13:41] starting to offer curbside glass

[3:13:43] recycling in both Herriman and Magna GB

[3:13:46] First. Right. We talked about that in

[3:13:48] our breakout as well and it's a cost

[3:13:49] center. So, it's not necessarily even

[3:13:51] out of more money for

[3:13:54] it's not an additional cost for

[3:13:56] Herriman. It's a cost center.

[3:13:58] So, if you do add the central locations

[3:14:00] in Herriman

[3:14:02] So, if we were to that's kind of

[3:14:04] whole breakout. So, it was interesting

[3:14:06] to

[3:14:07] see how the different areas

[3:14:09] utilize the bins. But I think Herriman

[3:14:11] would have liked to do 10%

[3:14:14] of households that could subscribe as

[3:14:15] like a minimum threshold or something.

[3:14:18] Yeah, like 75 minimum or something.

[3:14:20] Yeah.

[3:14:21] But yeah, that's separate from the the

[3:14:23] central black

[3:14:24] recycling.

[3:14:26] That's curbside and so, we administer we

[3:14:28] bill it. Herriman does the collections

[3:14:31] and I think we we mark it up maybe a

[3:14:33] quarter for

[3:14:35] But it's not even that.

[3:14:36] So, it's it's covering our

[3:14:38] administrative overhead cost for that service.

[3:14:43] So, I I think we know we're looking at

[3:14:45] bi-weekly recycle, but I guess as for

[3:14:46] the the green waste, just wanted to

[3:14:48] bring this information forward and if

[3:14:49] there's any recommendations or direction

[3:14:52] on

[3:14:53] uh further pursuit of this program,

[3:14:55] growing it, keeping it as is. When you

[3:14:57] say you're looking at bi-weekly

[3:14:59] recycling, you'd come back with us give

[3:15:00] us the actual number of how much people

[3:15:02] bill

[3:15:03] for for recycling.

[3:15:10] 15 minutes to go.

[3:15:12] Thanks.

[3:15:14] That's all we've got for for this item.

[3:15:15] We can move on to the final breakout and

[3:15:17] we'll have a look at it.

[3:15:19] Well, that I would everybody has seen

[3:15:21] based on time constraints

[3:15:23] that

[3:15:24] uh these items for getting this

[3:15:27] these materials that you you can take

[3:15:29] home with you.

[3:15:30] Uh discuss with your council and that

[3:15:34] the day meeting

[3:15:36] this could be a time that we can slide

[3:15:37] this in day meeting to add.

[3:15:40] Council members again will stop doing

[3:15:43] they they can take it to your home.

[3:15:45] You'll have council meetings to present

[3:15:47] this and then

[3:15:49] open meeting or meeting two meetings

[3:15:52] and run run we put that on the agenda

[3:15:55] and and work that in as part of our

[3:15:57] discussion on

[3:15:58] what the proposals here might be.

[3:16:03] Uh

[3:16:04] recap but I don't know if I can see.

[3:16:07] So, we would do the breakout as you're

[3:16:09] suggesting we're doing the breakout at a

[3:16:11] different meeting. Yes. Okay. We'll work over that our next next

[3:16:16] meeting. Next meeting. Thank you.

[3:16:19] I just want to say I'm

[3:16:21] from what I see in Herriman

[3:16:23] this is an opportunity because again at our meetings about the financials, we

[3:16:29] try to pack in as much stuff and discuss

[3:16:31] as many things as we can.

[3:16:34] This does provide again a brief overview

[3:16:37] of ideas

[3:16:38] and

[3:16:39] specifically we look at our rooms,

[3:16:42] everybody's their their demographics are

[3:16:44] completely different.

[3:16:46] They are different. Yes. They are

[3:16:48] different and each of their services

[3:16:51] again are provided in somewhat different

[3:16:53] manners.

[3:16:54] If you again if you have other questions

[3:16:57] you desire

[3:16:59] more information that we can throw out

[3:17:01] for the next meeting, I I think that's great Justin. You have one

[3:17:06] that

[3:17:07] I don't want to get out. Thank you. Have

[3:17:09] a good one.

[3:17:10] And we have that

[3:17:12] except for Catherine's coffee.

[3:17:15] Catherine's Catherine's coffee.

[3:17:18] But we do appreciate and

[3:17:21] we'll again

[3:17:23] see you next month.

[3:17:25] Motion [snorts]

[3:17:27] I said motion to adjourn.

[3:17:29] I'll make that motion. I'll second.

[3:17:31] Motion and a second. All those in favor?

[3:17:34] Aye.

[3:17:35] Thank you very much. Have a wonderful

[3:17:37] day. We will return thanks.

[3:17:40] Rain or It's still good.

[3:17:43] You learn.

[3:17:44] You got it.

[3:17:47] Good.

[3:17:47] We're going to park

[3:17:50] It's funny.

[3:17:52] It's all the concepts.

[3:17:59] Um

[3:18:00] Let's see what the numbers are.

2026 04 27 WFWRD Board of Trustees & Leadership Staff Retreat Recording

Transcript