[0:04] All right. Thank you for everyone's

[0:06] patience this morning. We appreciate

[0:08] that and it just seems like IT here

[0:11] changes every month.

[0:13] So, Catherine and Renee, thank you so

[0:15] much. That's never an easy task to bring

[0:19] everybody together. We'll go ahead and

[0:22] open with a roll call.

[0:23] >> Here.

[0:24] >> Adam Fortney.

[0:25] >> Here.

[0:26] >> Clark Bullen.

[0:29] And we have

[0:29] >> Here.

[0:32] Did you hear me?

[0:33] >> Thank you. Yes.

[0:35] >> You hear me?

[0:36] >> Greg Shelton.

[0:37] >> Here.

[0:38] >> Gary Edmondson.

[0:40] Lori Stringham.

[0:43] Lisa Brinkworth.

[0:46] Lindsay Langton.

[0:47] >> Here.

[0:48] >> Marcy Hausken.

[0:50] >> Here.

[0:52] >> Matt Holton.

[0:52] >> Here.

[0:53] >> Nick Griffith.

[0:54] >> Here.

[0:55] >> Nicole Handy.

[0:57] >> Here.

[0:59] >> Perry George.

[1:00] >> Here.

[1:02] >> Tessa Stitzer.

[1:05] Zack Jacob.

[1:06] >> Here.

[1:10] » Okay. Thank you.

[1:12] Certainly enough for a uh warm warm

[1:14] today. We'll go ahead and start our

[1:16] meeting with public comments. If there's

[1:18] anyone that would like to make any

[1:20] comments online or is here today.

[1:27] Seeing that there are none, we'll move

[1:28] on to number two, the consent agenda.

[1:31] Um if are there any comments about the

[1:34] consent agenda? If not,

[1:37] I'll take a motion.

[1:45] Anyone?

[1:47] >> I would, but I wasn't here, so

[1:54] » Yeah, motion to approve.

[1:56] >> I'll make a motion to approve.

[1:58] >> I'll second.

[1:58] >> I will

[1:59] >> Oh.

[2:00] Thank you.

[2:01] >> Sorry, Marcy.

[2:03] You want to say that you got to be in

[2:04] the room with me?

[2:07] » All those in favor, say I.

[2:09] >> I.

[2:10] Any opposed?

[2:11] >> I.

[2:14] » Thank you.

[2:16] On to business items, general manager

[2:18] report, Ellie.

[2:20] >> Yes, good morning, everyone. Today, I'll

[2:22] be largely going through an update to

[2:24] the the PGI's and the fire rates goals.

[2:28] Uh the one that's a lot of content and

[2:30] columns on these, so I'll try to

[2:33] get us back up to par on our our

[2:34] timeline for today, as well.

[2:37] I do want to mention first that we we

[2:39] discussed last month

[2:41] that we were invited to submit a

[2:43] proposal for Draper City

[2:45] services. They were looking to go out

[2:48] for

[2:49] an external service provider for their

[2:51] waste and recycling collection services.

[2:54] This time, it's uh we we did not receive

[2:56] that award. It was given to it was being

[2:58] awarded to Ace

[3:01] Recycling, so we're trying to understand

[3:03] and see where we can be more competitive

[3:05] and have a dialogue with Draper City

[3:08] to better understand

[3:09] where we

[3:13] » Thank you.

[3:16] » So, unfortunate, but still was a a great

[3:18] effort and and we spent a lot of time to

[3:20] that, and it was a a rather impressive

[3:23] overall document, so

[3:25] Uh we did also recently

[3:28] submit a similar proposal for

[3:30] the RFP with West Jordan City, so we're

[3:34] waiting on that. I think that's a

[3:35] mid-August

[3:36] uh um

[3:38] like award

[3:40] for West Jordan City.

[3:42] >> Thank you. So, that is a lot of work

[3:44] that has that has gone into that. It

[3:45] really tightens up what you're doing

[3:47] here, and it always pays off, even

[3:49] though it may not have paid off the

[3:51] contract. I think it pays off with

[3:53] what we both learned. Thank you.

[3:57] >> So, I'm trying to go through the PGIs

[3:58] and if there's certain ones

[4:01] that anyone would like to discuss,

[4:02] please stop me or or let me know.

[4:05] A lot of these are more qualitative

[4:07] updates

[4:09] for for this month and so

[4:11] I think I'll start with

[4:14] admin three.

[4:17] Just to briefly touch base on this item.

[4:19] Uh we do have several interlocal

[4:22] agreements that are up for full

[4:25] expiration at the end of this calendar

[4:27] year. One of those is our recycling

[4:28] processing

[4:30] contracts. Currently, we have two

[4:31] vendors, Rocky Mountain Recycling and

[4:34] Waste Management. So, we're actually

[4:35] working on an RFP for that.

[4:37] We also have other interlocal agreements

[4:39] with Salt Lake County.

[4:41] One is for the Parks and Recreation

[4:43] services. They provide collection

[4:45] throughout Salt Lake County. There's

[4:47] also a interlocal with the County IT,

[4:51] fleets,

[4:52] Public Works, and Survey. We'll be

[4:54] working on

[4:55] So, some more to come on those.

[4:57] Lots of those items are going to take some time and and

[5:02] Megan and I are kind of leading the

[5:03] insides of most of those. The others

[5:05] that Helen and her team are leading on

[5:07] the other side.

[5:10] So, for that one, for the recycling,

[5:11] we're hoping to get that

[5:14] out on the street earlier than others.

[5:19] Let's see.

[5:22] Uh

[5:23] ADM six.

[5:25] This is an update for this particular

[5:29] half-year PGI update. So, we've we've

[5:31] started to as we did last year, we

[5:33] quantify

[5:34] the cost savings related to video review

[5:38] of reported missed pickups. So, in some

[5:42] cases, we're able to verify that those

[5:44] reports are not entirely true. and so if those pickups are identified with the

[5:51] channel is not out at the time of

[5:52] service, then we do not go back unless

[5:55] the customer wants us to have the late

[5:57] setup return pickup, which I've notified

[5:59] later [clears throat] on here as well.

[6:01] Our cost savings year-to-date

[6:04] uh for that particular video review from

[6:06] January through June

[6:08] uh is about $38,600

[6:10] for the year. So, we'll quantify that

[6:13] twice annually. Uh it would take some

[6:15] time to accurately quantify. Um Gray and

[6:18] then

[6:19] customer solutions team tracks those.

[6:22] Um so, we So, they do that on a on a

[6:23] monthly basis, which I'll be doing that

[6:25] next fiscal year.

[6:27] Admin 7, we did actually uh make some

[6:30] additional adjustments to our IT

[6:32] subscription services.

[6:34] Uh so, in the status update um today,

[6:37] we've actually uh consolidated or in

[6:41] some cases removed a total of 24 active

[6:44] directory accounts and those are uh

[6:47] with a monthly charge of about $103 per

[6:50] month. So, it's significant savings

[6:52] there. We removed two fax lines that we

[6:54] weren't using and one database um that

[6:57] has resulted in the savings that we've

[6:59] calculated here

[7:00] uh for the the year of of 2026, so the

[7:04] running savings based on the month for

[7:06] which those items were removed or

[7:08] consolidated were were almost at 35K

[7:10] this year. Ongoing is uh based on

[7:14] 12-month running is about 46,000

[7:18] for next year and the ongoing here makes

[7:19] these savings.

[7:23] Sweet.

[7:25] Uh financial uh fin.1,

[7:29] I did want to bring this to the board's

[7:30] attention. So,

[7:32] we have been quite busy this year. We

[7:33] budgeted for a

[7:35] line of service financial assessment of

[7:37] geographic service area. Uh we do have

[7:40] full intentions to move that forward and work through that. As we discussed

[7:44] before, we likely under budget for that

[7:47] this year. We have been spending money

[7:49] is in other

[7:50] needs that were or

[7:53] actually working through a lot of

[7:54] various items. One being the ongoing

[7:58] discussions with the parents city.

[8:00] So,

[8:02] we're planning to have an RFP issued

[8:04] hopefully by August as well.

[8:07] But it's likely that work will carry

[8:08] over into the 2027 budget season.

[8:10] Therefore, we won't necessarily have

[8:13] those pinpointed financials and and

[8:15] those analyses. So, we'll probably have

[8:18] some money that we'll add for next

[8:19] year's budget. We need to look at that

[8:21] further. So, that study will likely not

[8:23] be completed until after the

[8:25] [clears throat] new year.

[8:31] Uh

[8:32] then dot three, we have seen a

[8:35] substantial increase in the number of

[8:37] electronic paperless billing

[8:39] subscriptions.

[8:40] So, on the status update for date 7 20

[8:44] of 2026,

[8:46] we had at that date had 23,900

[8:48] customers signed up for paperless

[8:50] electronic billing

[8:52] uh compared to the benchmark as of

[8:54] January 20th, there were 19,000

[8:57] 487.

[8:59] Uh so, it's actually quite a substantial

[9:01] increase, 23% increase or 4,413

[9:05] new paperless subscribers since January

[9:06] 20th.

[9:08] So, we attribute that largely to our

[9:10] switch to a new bank processor. So,

[9:12] folks that are seeing their bill going

[9:14] online, they're they're signing up for

[9:16] paperless as [clears throat] well. Uh

[9:18] for the cost savings here, I did uh

[9:21] enter TBD

[9:23] because the the the below item fin dot

[9:26] four was calculating the cost savings

[9:29] for going to uh postcard billing, which

[9:32] we have implemented. And those cost

[9:35] savings are based on

[9:37] all things considered remaining equal.

[9:39] So, when we calculated 111972

[9:42] for the the one time this year, plus the

[9:45] one that we did for next year, that was

[9:47] assuming that there were were no new

[9:49] cost savings.

[9:50] Paperless electronic billing

[9:51] subscribers. And so, at the end of the

[9:54] year, Cal Water will go back and we'll

[9:55] true these numbers up. So, the more

[9:57] paperless billing that we don't have

[9:59] postage or printing, but we just make

[10:01] sure we're not double counting the cost

[10:03] savings for the the postcards. Um in

[10:06] addition to the cost savings for

[10:08] electronic

[10:09] billings and printings. So, we'll do

[10:11] that with those numbers. I don't know

[10:13] what that's going to be. Probably offset

[10:15] from the numbers that we have.

[10:16] So, we'll recalculate that that towards the

[10:19] end of the year.

[10:20] >> Just a a quick comment. Um kudos to you

[10:24] and your staff for putting that

[10:25] together. That seemed like a daunting task. Wasn't

[10:29] it like 60 $667,000

[10:33] just to send out a bill? And we've

[10:34] already And you guys have already gone

[10:36] out and switched 20,000 people. I mean,

[10:39] that's really impressive. So, good job.

[10:42] And that makes a big dent.

[10:45] Yeah.

[10:46] Thank you.

[10:47] >> And the postcards are great.

[10:48] >> They are great.

[10:49] >> They're They're They're e-

[10:51] They're great. You don't need anything

[10:52] more. I mean, it was just I'm happy we

[10:55] did it.

[10:55] >> Yep.

[10:58] » We have received a couple of concerns

[10:59] regarding them, and I think we've we've

[11:01] adequately addressed those.

[11:03] Um we're working with our printing

[11:04] services provider.

[11:06] Um there were a couple minor hiccups on

[11:08] the printing. And so, we're actually

[11:09] >> Lack of information? They wanted more

[11:11] info or something?

[11:13] >> Uh one was the way in which we're

[11:15] listing the current rates. There's a box

[11:17] that lists like the rates of green waste

[11:19] subscriptions and certainly were getting

[11:21] confused that that was part of their

[11:22] bill, even though it was just listing

[11:24] the service rates. So, we've actually

[11:26] moved that box over to another portion

[11:28] of the postcard. There were a few others

[11:30] like things that I don't don't recall.

[11:33] >> I had heard privacy concerns with their

[11:36] bill being

[11:37] there for the sleepy mailman.

[11:42] You know, so there's there is that,

[11:44] which I think I maybe raised when we

[11:46] were initially doing that if

[11:47] there were any legal

[11:49] concerns about actually listing them on

[11:51] our bill. [clears throat]

[11:53] >> We did look into that and they did not

[11:55] have any legal concerns with that.

[11:57] But I actually think that the first time

[12:00] for that reason, maybe

[12:02] I contributed to the fact that more

[12:04] people are on paperless billing because

[12:05] that's percentage of people that they

[12:07] don't want to

[12:08] >> Interesting.

[12:09] >> They can give them the email altogether.

[12:12] >> And what's our customer base, by the

[12:14] way? Do you know how many customers we

[12:17] have total?

[12:18] >> So households were slightly above 86,500

[12:22] currently, but we do have several

[12:25] AR accounts, accounts receivable for

[12:26] special services, municipalities, etc.

[12:28] So

[12:30] total household services that we

[12:31] typically

[12:33] are billing monthly which is the 911

[12:34] portion, but it's slightly over 86,500.

[12:37] >> So near by a third is paperless about

[12:39] >> Currently a third and we're

[12:41] already on

[12:42] this new system, so that's

[12:44] >> So there's even more to get there.

[12:46] More savings opportunities in the

[12:48] future.

[12:48] >> Yeah, good job.

[12:50] >> [clears throat]

[12:51] >> And some of the AR accounts we can

[12:52] actually send

[12:54] emails for for the bills to the

[12:56] customers on

[12:57] >> Do you know if there's like an industry

[12:58] standard as far as the

[12:59] >> Not industry standards, so I'm not

[13:02] worried about

[13:03] When companies do like a paperless bill

[13:05] option versus the paper bill option,

[13:08] is is there like a

[13:10] There's a spot where you won't get

[13:11] You're not going to get 100%, right? But

[13:14] is there a spot where you can reasonably

[13:15] expect to get like 80, 60%?

[13:18] You know, is there is there is there

[13:19] kind of like a take rate?

[13:22] Yeah.

[13:23] >> That's a great question I don't have an

[13:24] answer to. We can certainly we can

[13:25] certainly research on that.

[13:27] And I'll certainly tell these on even

[13:30] my cell phone service provider, I get a

[13:33] reduction if if I have like an

[13:35] electronic bill or a phone payment or

[13:37] something. I'm taking a look.

[13:38] >> I'm looking for like top down. It

[13:41] It's a third or

[13:42] >> Yeah, you can expect a fraction.

[13:44] >> I think a big portion of it depends on

[13:45] if

[13:46] So, you get a discount, I get charged if

[13:49] I

[13:50] try to stay on paperless billing. And

[13:52] it's not like a dollar amount, it's like

[13:55] >> eight bucks.

[13:55] >> Mhm.

[13:56] >> What are you suggesting that?

[13:58] >> It's on paper.

[14:00] >> To to stay on paper.

[14:02] >> Yeah, sorry.

[14:03] >> Just to be on paper though,

[14:06] um yeah, they actually charge me.

[14:08] >> For

[14:09] account

[14:10] >> is

[14:12] for which

[14:12] >> If it's a separate bill, it's

[14:14] >> for which

[14:15] >> I have bills.

[14:16] >> It's like that.

[14:17] I stake my statements and things like

[14:20] Got to be a real pain.

[14:20] >> No, no, no. And I And I wasn't

[14:22] suggesting, I was just saying like, you

[14:24] know, offering a discount is a That's

[14:26] nice. Yeah.

[14:26] >> Yeah.

[14:29] » So, we're good.

[14:30] >> What What are your comments on that? I

[14:31] don't think that we're

[14:33] maxed out on those. I think we've seen

[14:35] so many new electronic paperless billing

[14:37] subscribers. And we'll continue to push

[14:39] down a lot of our emails now. Have our

[14:43] standard signatures to sign up for

[14:44] paperless billing and go on to

[14:47] our now point pay matters that I was

[14:49] saying to you.

[14:51] >> I used 17 gallons of water to find out

[14:53] that it's about 50%.

[14:55] >> Is it achievable?

[14:56] >> Yeah, we can make it the default.

[14:58] >> I'm strong marketing for the program.

[15:00] >> You might You might get to that.

[15:02] >> Paperless billing.

[15:03] >> That's something that I

[15:04] reference on that. I don't know if you

[15:05] do that.

[15:06] >> It's a It's closed loop, Zach.

[15:08] >> It's referencing a different

[15:11] >> referencing the supplier.

[15:16] » I don't I haven't vetted that.

[15:20] » Moving on to off 1.1,

[15:23] brief update, we still have continued to

[15:25] feel a substantial increase in delivery

[15:28] container deliveries for this year's

[15:30] scrap program. Currently, we're

[15:32] averaging

[15:33] as of July 17th, 23 containers per day

[15:38] compared to the the past years of

[15:40] roughly 60 per day.

[15:42] It's It's more than a 38% increase in

[15:44] container deliveries.

[15:46] Um later this season, we'll provide more

[15:49] comprehensive update in comparison to

[15:52] the scrap program compared to 2025 as it

[15:55] relates to this year.

[15:56] Um and then

[15:57] um we're also working on a conceptual

[15:59] plan that we're we're hoping to bring

[16:01] forward next month on um

[16:04] the concept of possibly a

[16:07] curbside bulky waste program.

[16:10] Uh but there are some some minor savings

[16:11] here and I've tried to start calculating

[16:13] these as well. So, uh for scrap, we've

[16:15] actually been able to pull some scrap

[16:17] metal out, which we're avoiding landfill

[16:19] tipping fees and we're getting paid for

[16:21] the value of the scrap metal. Uh so,

[16:23] I've calculated thus far this year as of

[16:25] that date, we have about $1,860

[16:29] in savings one time. Uh going down to

[16:31] 1.2 is the new specialty curbside

[16:35] collection services programs.

[16:37] Uh

[16:37] >> [snorts]

[16:37] >> savings here that anything that we're

[16:39] not picking up, we're being

[16:41] um

[16:42] having this this cost recovery concept

[16:44] where we'd be something that we would

[16:45] pay for disposal fees with respect to

[16:48] the scrap program. Uh but year-to-date,

[16:51] this program started May 1st. As of July

[16:55] 15th, we've had 58 service orders

[16:58] where we've collected 58 mattresses,

[17:01] close to 100 appliances combined, free

[17:03] and non-free, and then about 70 tires.

[17:06] And as part of that, our combined

[17:08] service um order and revenues

[17:11] uh have been about $4,500.

[17:14] We've contracted with uh a lot of these

[17:16] vendors to actually recover and recycle

[17:19] these materials and that's a that in

[17:21] most cases I think in all cases at a

[17:24] more favorable rate than what we would

[17:26] pay if we were to give over those to a

[17:28] transfer station or to a municipal

[17:30] facility. So, so we'll continue to

[17:31] monitor that.

[17:32] >> Explain that to me. So, are we we're

[17:34] getting money from the customer to pick

[17:38] it up? Are we getting money then on the

[17:39] back end?

[17:41] What someone is paying us for it or

[17:44] >> All right. So, there there's a there's a

[17:46] base pickup fee and then we have a per

[17:48] unit fee based on the materials that

[17:50] were collected.

[17:51] So, once those are collected

[17:53] >> So, great.

[17:53] >> And then that pickup and the base trip

[17:55] fee is is intended to offset

[17:57] and then have full cost recovery for our

[17:59] administrative cost and for our cost for

[18:02] disposition of those materials. If they

[18:03] have freon, we will vendor um

[18:06] the year of the tires is a cost per ton.

[18:09] >> Yeah.

[18:09] >> Um

[18:11] various items as well. Well, we also

[18:12] once the freon is removed from freon

[18:15] appliances plus the appliances that we

[18:17] collect, we are taking that to a scrap

[18:19] metal sorting facility as well.

[18:22] >> Mhm.

[18:22] >> And uh also getting some small revenue

[18:25] stream from that. Those are not

[18:26] calculated here. Those are kind of from

[18:28] the buyer and that that's where I'm

[18:29] going to look at the metal.

[18:30] >> Very cool.

[18:32] >> So, so we're we'll continue to quantify

[18:34] these as we get more information and

[18:36] really balance those numbers out.

[18:38] Great new public program uh that seems

[18:41] to have picked up where

[18:43] it it seemed to be kind of even with

[18:45] even in the outset crazy with 100

[18:47] service orders monthly. We would have

[18:49] come up with that, but with no

[18:50] additional overhead, we're using our

[18:52] container maintenance team to provide

[18:55] that service and then we stage and and

[18:57] essentially just

[18:59] combine the light materials in our our

[19:01] yard here that we call the old 40.

[19:04] Once those containers are full, we we

[19:05] haul them directly to the disposition.

[19:07] So, so again, maximize the amount of

[19:09] efficiency to scale the program and

[19:11] manage those computer works.

[19:13] Uh opt two, we have seen also an

[19:15] increase in green waste. Um some of

[19:17] these are from the AR accounts as well.

[19:19] Uh but we've seen about

[19:23] I think we have this here. Um

[19:26] >> Interrupt for a second.

[19:28] Um

[19:30] You know, I printed the flyer

[19:33] several that we had in a mailer at the

[19:34] table. So, they said the clean up that

[19:37] and people are really excited about the

[19:38] program. I just think with me that this

[19:40] might be something that we can give to

[19:43] our code enforcements, the flyers. It'll

[19:45] go to code enforcement. Cuz I know our

[19:47] code enforcement has to deal with

[19:50] mattresses, refrigerators, tires.

[19:53] Uh they deal with a lot, but

[19:56] you know, if any of you want to reach

[19:58] out to your code enforcement and let

[19:59] them know that this service is

[20:01] available, it's a real bonus to catch to

[20:04] residents that are being told to clean

[20:06] it up and they don't know how. Okay,

[20:08] thank you.

[20:09] >> Yeah.

[20:10] >> I just wanted to say and interject that

[20:11] we also have little business cards that

[20:13] you can so I can bring you those next

[20:15] time and give them out then.

[20:17] >> Love it.

[20:17] >> But QR code and everything is on there.

[20:20] >> For this pick up program? Really?

[20:22] That's awesome.

[20:23] >> Okay.

[20:23] thank you.

[20:25] >> And and lastly, [clears throat] if you

[20:26] kind of show the heat map as to where

[20:28] the collections are occurring, so we

[20:29] continue to provide that. I just wanted

[20:31] to kind of start quantifying the the

[20:33] supplemental revenues or

[20:35] cost savings that we do with the

[20:36] meetings.

[20:38] >> Thank you.

[20:39] Anything to help our code enforcement.

[20:43] » Uh we have seen um opt out two

[20:45] additional 346 green can subscribers as

[20:50] compared to the benchmark of December

[20:52] 31st, 2025. So, I've calculated the uh

[20:58] well, estimated additional revenue for

[21:01] the year 25,000. I've not added the

[21:04] ongoing cuz that was subject to change

[21:06] uh largely with Fairmount's pending

[21:08] withdrawal from our service area. They

[21:10] currently have about 1,800 green waste

[21:12] subscribers, so that number will change,

[21:14] but for the year,

[21:16] it was

[21:17] I felt safe to say that we're generating

[21:19] additional 25k revenue for those

[21:21] services

[21:23] based on almost 2,000 subscribers.

[21:28] All right.

[21:33] Uh item 3.3 3.3

[21:38] Uh this is where we've added actually to

[21:41] where we have

[21:43] implemented the extra or late set-out or

[21:46] return pick-up fees

[21:48] uh where customers can elect to have an

[21:50] extra pick-up or they have a can set out

[21:52] late. This is an addition to their cost

[21:54] savings, but year-to-date we've had a

[21:56] total of 77

[21:59] elected late set-out or return pick-ups

[22:02] resulting in about $8,700 in revenue

[22:04] from that.

[22:06] So, that revenue item is is working and being utilized from

[22:12] the temporary tickets.

[22:15] Uh item 3.6, this is a big one. So,

[22:19] I've talked about the the radio tower

[22:21] with the county.

[22:23] The Mahoning radio tower is going to

[22:24] cost substantial money. Um

[22:28] This is a whole brand new item, so on

[22:29] the benchmark of current status

[22:32] of understanding what our cost share

[22:34] with the county before the capital

[22:35] operating costs plus our estimated cost

[22:38] for the radios,

[22:40] um we ended up kind of dialing in that

[22:41] number as about $355,000

[22:44] that it would cost us. So, David has

[22:46] been working with a variety of vendors

[22:49] and county IT,

[22:51] we are moving forward this time with the

[22:53] push-to-talk technology which would be

[22:55] basically tying to the cellular networks

[22:58] and therefore avoiding the need to

[23:00] participate in

[23:02] the the more formal radio side of things

[23:04] and the digital radios and trucks.

[23:06] There's substantial government savings.

[23:10] This number will will dial into and then

[23:12] get a little bit more precise even

[23:14] though it's to the penny. Uh but there

[23:15] may be some minor changes. It's probably

[23:17] plus or five plus or minus $5,000. But

[23:21] by us going this route, one-time cost

[23:24] savings for the year as opposed to us

[23:26] paying that whole 355,000,

[23:28] we're going to be saving about 315,000

[23:31] to to go with the switch to our second

[23:33] year.

[23:34] And to be fair, for the ongoing and new

[23:37] subscription costs, for the ongoing,

[23:40] um this does actually come at a somewhat

[23:42] of a deficit. So, I put a negative

[23:45] ongoing cost savings for this item

[23:47] uh in the amount of roughly $23,400,

[23:51] which again will will dial in on that a

[23:52] little bit better. But looking at the

[23:54] total cost, it's it's less than 25k

[23:57] per year for us to have this this new

[24:00] approved, what appears to be better um

[24:03] reception and and some cases even the

[24:05] audio technology. If we were to go with

[24:08] the tower upgrades plus all the radios,

[24:11] at 25k a year, it's it's a 15-year rate.

[24:15] And even during that time, we don't know

[24:17] whether the tower upgrades would be

[24:18] needed and there would be supplemental

[24:20] towers. They've they've talked about

[24:22] that as well so. So, we'll we'll refine

[24:24] this number, but this is this is plus or

[24:26] minus 5k for the one-time savings. And

[24:29] the ongoing um of course does come at a

[24:32] slight deficit, but overall I think this

[24:34] is a substantial enhancement and it will

[24:37] be actually better for us in the long

[24:39] term uh for our operational

[24:41] communications.

[24:43] Questions on that?

[24:48] » Thanks so much.

[24:51] Problems down here.

[24:57] I guess the last one this will be on on

[24:59] our safety items. I did provide some

[25:01] status updates on those as well. I

[25:04] reported last month that we were able to

[25:06] reduce our email experience modifier,

[25:08] which ends up in a cost savings to

[25:11] trust. I identified those savings.

[25:13] Uh which we run from July through June.

[25:16] It's a parking group our insurance.

[25:19] Uh but a total of 21,000

[25:22] 352 dollars in annual savings. So, I

[25:24] split up that amount. So, 10,000 600

[25:27] dollars for this year.

[25:29] Uh we will

[25:30] we [clears throat] will accrue up the

[25:31] ongoing but next year there's another

[25:32] 10,600 dollars uh as part of that

[25:35] ongoing savings.

[25:37] Uh and looking at the very bottom and I

[25:40] was going to compare last uh update

[25:42] before the May. I know we have

[25:44] definitely increased these numbers.

[25:46] You're looking at the very bottom of the

[25:47] totals really the green um

[25:50] cells. So, for this year

[25:52] new

[25:53] newly identified modified one-time cost

[25:56] savings for this year to date as of this

[25:59] update, uh we're at about 1.07 million.

[26:03] So, a little over a million dollars for

[26:05] one-time. Uh a lot of that amount, our

[26:09] annual ongoing savings was currently

[26:12] estimated at about 452,000.

[26:16] So, of that 1 million, about 450K will

[26:19] carry over into subsequent years for

[26:22] ongoing cost savings.

[26:24] And then we'll be combining what was

[26:25] identified from last year uh which is

[26:28] this miscellaneous stop one column. Um

[26:31] we've identified that it's ongoing over

[26:33] 1.24 million. We need to kind of go

[26:36] through this up um a little bit later.

[26:38] Those are items that we felt confident

[26:40] for this year that would constitute

[26:42] ongoing cost savings. So, adding that

[26:44] number in, this year's combined

[26:47] one-time cost savings is now roughly 2.3

[26:50] million.

[26:51] And the ongoing annual is approaching

[26:54] 1.7.

[26:59] Questions, comments?

[27:02] >> Good job.

[27:03] >> Yeah. Well, that's impressive.

[27:08] Thank you.

[27:08] >> You're welcome, America.

[27:10] >> [laughter]

[27:11] >> Thank you.

[27:12] >> I'll take an extra hour on Tuesday.

[27:16] This [clears throat] is what I've

[27:16] prepared today. We'll continue to update

[27:18] this and then review these numbers out

[27:19] there as as time goes on. I'll see

[27:21] there's some

[27:23] variability that's pending in the

[27:24] organization with with different

[27:26] services and so forth, and and largely

[27:29] and the air will withdraw. Helen will

[27:31] next present on our financial report.

[27:34] Um a lot of these savings will be spent

[27:36] in other categories this year. So, our

[27:38] financials don't necessarily reflect the amount that we're seeing here, but

[27:42] we have to spend money on other items as

[27:45] we've been actively working through

[27:49] variety of pieces largely pertaining to

[27:52] uh air and sea

[27:56] » Uh before you move on, I just would like

[27:57] to mention one thing. Clearly, you're

[27:59] doing a lot of You're all all doing a

[28:01] lot of really good work for the last

[28:02] eight months done. We all know this, but

[28:04] I

[28:06] suppose that not all of the subscribers

[28:08] to our services know that.

[28:10] So, I think it's really good for all of

[28:11] us to reiterate that in our meetings,

[28:14] but just to plant a seed

[28:17] going forward, we should think about how

[28:18] we show the customers that they are

[28:20] actually getting this value from this

[28:22] service because they're not likely going

[28:24] to know that even

[28:26] if we give long briefings at all of our

[28:28] different city council meetings, the

[28:30] customer still probably isn't going to

[28:32] ever really going to see that.

[28:34] I don't know what the answer is. I just

[28:35] want to put it out there. If anybody has

[28:37] any great ideas for how to really show

[28:39] the net value of this service to people

[28:42] rather than

[28:43] hemming and hawing over a few dollars of

[28:45] extra subscription fees at some point, I

[28:47] think it would behoove

[28:50] the longevity of the

[28:52] of how well our service is being

[28:54] uh you know, delivered to the customers.

[28:57] Just a just move your dog. Putting it

[28:59] out there. Anybody has any thoughts?

[29:02] Congratulations.

[29:04] >> Thank you. We did discuss the concept of

[29:06] uh short videos during the the board

[29:09] retreat back in April, I believe. Uh

[29:11] we're we're kind of ramping up our focus

[29:13] on a lot of ongoing education

[29:15] >> outreach initiatives.

[29:16] >> Um I have council presentations coming

[29:18] up. We also have community newsletters

[29:20] we're sending out on those. A variety of

[29:22] ways to get the word out. We're trying

[29:23] to ramp up our social media presence.

[29:26] And uh we've actually started a

[29:28] um Google review campaign to try and get

[29:31] our Google reviews improved and get more

[29:32] people uh informed and provide those

[29:34] resources on our website.

[29:36] >> Cool.

[29:37] >> You have a podcast called Trash Talk.

[29:39] >> There we go.

[29:41] >> There you go. Something like that.

[29:42] >> That'd be great.

[29:44] >> You can tell me now. Trash Talk.

[29:49] » [clears throat]

[29:50] >> Sorry. Forgot what I was doing.

[29:52] Uh

[29:53] item number three. Let's see.

[29:55] It looks like one, three point two.

[29:58] Okay.

[29:59] So, this is the second quarter for our

[30:00] after the quarter.

[30:02] Um if you go to the next page, this is

[30:04] our revenues.

[30:06] The first column is just what happened

[30:09] during the second quarter, April through

[30:10] June.

[30:11] Then you're getting actuals in January

[30:14] through June 30th. And then of course

[30:16] that's our full year budget mixed in

[30:18] there.

[30:19] And the difference between the year

[30:20] getting actuals

[30:22] and the budget.

[30:24] And then the percent of budget that we

[30:26] received or spent within the April

[30:28] through June

[30:30] And then we also have actuals year to

[30:32] date

[30:33] for 2025 for historical reference.

[30:36] Um and so through June 30th so far, um

[30:40] we're just about 50% of our revenue

[30:42] which is pretty good.

[30:44] Our non-residential waste collection is

[30:46] down a little bit. That's because we

[30:49] build

[30:50] our parks and rec and a couple of the

[30:51] other county divisions

[30:54] annually and those are built in August.

[30:56] So, those are coming up and that will

[30:57] get cleared up as we go forward.

[31:01] Uh, miscellaneous revenue is down but

[31:03] that is where we charge our late fees

[31:05] and interest on our past due bills. We

[31:08] waived those through June 30th. We're

[31:11] going to start charging them again in

[31:13] August for June services.

[31:16] So, that will start to to go up a little

[31:18] bit more but that's the reason it's down

[31:19] pretty low because we waived it for 6

[31:21] months.

[31:23] Um,

[31:24] >> Oh,

[31:25] sorry to interrupt. So, we've been

[31:27] waiving late fees with the change to

[31:29] monthly billing with the change to the

[31:30] new to Point Pay service provider.

[31:33] So, that's typically brings in a lot of

[31:36] ancillary revenue. So, just can you just

[31:39] confirm just repeat so we've we've been

[31:40] waiving late fees this year through

[31:44] current time and we plan to start

[31:47] applying late fees

[31:49] >> in August for June for June services.

[31:52] >> For July services. So, the bill will

[31:54] come out in

[31:55] >> The billing in June happens if they're

[31:57] past due they're they're due at the end

[31:59] of July. If they haven't paid by July,

[32:02] late fees will be accrued or assessed in

[32:04] August. So, the late fees would apply to

[32:07] the June bill that's coming.

[32:11] >> So, as of August 1st, 2nd, 3rd of the

[32:13] week implement this

[32:15] the next round of billing we will be

[32:17] applying a late fee. Just want to make

[32:19] sure that this this body was was aware

[32:20] of that. We have been waiving those

[32:23] which

[32:25] for for a good reason we have to

[32:27] stop waiving fine.

[32:28] >> Yes, sir.

[32:29] Yes, so we changed it and sent a short

[32:31] notice to everybody.

[32:32] >> I did receive it I did receive it.

[32:35] >> Uh, and then we have I don't know let's

[32:37] see.

[32:38] Our interest revenue is down a little

[32:40] interest for a second almost in the

[32:41] already, but interest rates are staying

[32:43] high, so that's why we're

[32:45] most of our funds are in our interest

[32:46] account.

[32:47] I was going to go over this in the

[32:48] first. They're going to stay full.

[32:51] So, that's the reason for that.

[32:54] Are there any questions on this one or

[32:56] are we ready to go?

[32:57] We'll move to the next.

[32:59] And that is personnel expenses.

[33:02] We're at 44% spent and we're pushing

[33:05] expenses. As you know, we have started

[33:07] our scrap program, which is the

[33:09] temporary labor only there.

[33:11] Um,

[33:14] let's see. I think pretty much

[33:16] everything is in line with what we'd

[33:18] expect. We have been

[33:21] short on

[33:22] a few positions throughout the year and

[33:24] that's why we're about 45% in our

[33:27] personnel expenses. We do some salaries.

[33:30] We have overtime, but we're trying to

[33:31] only have 20% of overtime. We have 80%

[33:35] of our budget in 2020.

[33:39] So, the personnel percentage is really

[33:41] good, I think.

[33:42] Things are about as expected.

[33:45] Unless we go to the next slide, are

[33:47] there any questions on this?

[33:52] And here for our other operating

[33:54] expenses, besides personnel, we're about

[33:56] 45% spent. We were up a little bit. We

[33:59] don't know if we have

[34:01] put into service some diesel trucks and

[34:03] the diesel fuel right now is a little

[34:05] bit higher. We do have a slide on fuel a

[34:07] little bit later in this presentation.

[34:09] Um, maintenance is right at 50%, which

[34:12] is really good considering we were

[34:14] getting those big increase rates for

[34:16] 2026. The county has pulled us and so

[34:19] we're we're right on track with that.

[34:24] Let's see.

[34:26] Printing and postage is a little bit

[34:28] lower than expected on that. Um, we have

[34:31] just started to close out our first

[34:32] close bill was June bill, so that's this

[34:36] whole 30% only June.

[34:38] Um,

[34:39] but a lot of it

[34:41] is almost at 50%.

[34:46] standard there.

[34:47] And then maybe super serve a little bit

[34:49] higher at 62%

[34:51] and we did that because we decided we

[34:52] wanted to go a little bit higher.

[34:54] We did the budget based on the charging

[34:55] of the actual customers. We decided we

[34:57] wanted to do that. So, that's what we

[34:59] ended up having with the beginning.

[35:01] Um, although I can tell you that the

[35:04] credit cards that I was worried about

[35:05] were called pay, the fees of the credit

[35:08] cards because they're unpredictable. Um,

[35:11] the rate that they're charging us is the

[35:13] interchange rate, which is the rate

[35:14] that's charged by the card brands

[35:16] issuing the credit card to the customer.

[35:18] Um, and that varies depending on what

[35:20] kind of credit card it is. It's varying

[35:21] with the close card that I just talked

[35:23] about.

[35:24] Um, but in addition to that, there's 15

[35:25] basis points or 0.15%

[35:28] of the dollar amount that's being

[35:30] charged plus 5 cents per transaction.

[35:32] Now, those are the fees,

[35:34] but for

[35:36] um, May and June show far,

[35:38] the average cost to us for the credit

[35:41] card

[35:42] is about almost 70 cents per card, which

[35:46] is lower than the dollar 50 that you're

[35:48] paying in charges plus 5 cents.

[35:50] So, that could change depending on

[35:51] whether or not SC will get more of their

[35:53] point of payment those months that it's

[35:55] expected to have.

[35:57] Um,

[35:58] but right now it's good.

[36:00] Not what I figured because I haven't

[36:01] really thought about it lately.

[36:03] And um, so far so good on that.

[36:05] But,

[36:06] my bad.

[36:08] >> And the preferred payment method remains

[36:11] AC image.

[36:11] >> AC image.

[36:13] Not AC image. And they did and now that

[36:16] we haven't discussed this yet, but they

[36:18] don't want to push it out until we

[36:19] handle this. But, and

[36:21] initially when we were talking about the

[36:23] budget for 2016 and finding a third of

[36:26] the transaction fee, we were hoping to

[36:28] get charged a transaction fee on all

[36:30] payments except for auto pay. Um, or I'm

[36:33] sorry, paperless ACH. And they did not

[36:36] have the technology to do that. They had

[36:38] to create that technology. So, if we or

[36:40] any of their clients decide to go

[36:42] forward in that way, they can't do that

[36:44] now. Just

[36:45] wanted to let you know that cuz I was

[36:46] talking about it.

[36:48] So, um

[36:50] And I think

[36:51] for all of that on this slide, I didn't

[36:53] have any questions or any questions at

[36:55] all actually about this slide.

[37:00] All right.

[37:02] Moving on to capital purchases. These

[37:04] are capital purchases January through

[37:06] June 2020.

[37:07] And it's exactly the same as we have

[37:10] seen during the year 2023 and our last

[37:14] um quarterly financial report, except

[37:17] that we have purchased we have paid for

[37:19] three of the

[37:22] truck bodies for 2025. Those eight

[37:24] diesel trucks we paid for three of the

[37:26] bodies. They're complete now. They're

[37:28] going to go into service very soon. That

[37:31] those three cost $552,696.

[37:36] We paid for another three in July which

[37:38] will show up on the next quarterly

[37:39] financial and then we'll pay for the

[37:41] other two on capital equipment.

[37:43] So, those are coming in and going into

[37:45] service. Other than that, this is

[37:47] exactly the same as last year.

[37:51] So, we go to the next slide. Please sign

[37:55] in some of the cash balances.

[37:58] Um

[37:59] There's no This is pretty much the same

[38:01] as what happened in the previous year.

[38:03] Our blue line at the top there is our

[38:05] current year that we're going forward

[38:07] with.

[38:08] Um

[38:08] these balances do include $3,152,000

[38:13] of unspent expended capital purchases.

[38:16] And if you go back to the slide right

[38:18] before this remaining

[38:20] that is the difference between what's in

[38:22] the green at the bottom, what we expect

[38:24] to pay, which is difficult with the

[38:26] initial budget for capital purchases,

[38:29] and what we would actually pay as

[38:30] citizens.

[38:31] So, the green is 500.

[38:33] That's what that number is.

[38:35] And if you go back to the Thank you. Um

[38:38] and so, from what we had budgeted to

[38:40] spend on capital purchases, it's an

[38:42] additional, you know, there's 4.6

[38:44] million dollars there.

[38:46] That was

[38:48] budgeted and not spent.

[38:50] So, once those capital expenditures are

[38:51] returned to operating expenditures,

[38:52] spending that

[38:54] comes will go down a little bit.

[38:56] Um but

[38:57] we're doing pretty well cap right now.

[39:02] So, if you go to the next one,

[39:05] those are our refunds just from second

[39:07] quarter. We had 32 refunds for $9,334.

[39:12] Most of those are just people who

[39:13] overpaid. There were 15 of those

[39:15] totaling $6,495.

[39:19] And there were two people who paid off

[39:20] those accounts.

[39:22] See, they had a remaining balance of

[39:24] capital expenditures that they didn't

[39:25] have, so we gave them a refund back for

[39:28] those.

[39:29] And then we had one person pay a

[39:31] complete actual

[39:33] fix and then they didn't pay the

[39:34] utility, they paid the water.

[39:35] Um and there was one that was an error

[39:38] from me. This is one where we were

[39:40] charging them as a duplex, but they were

[39:41] really a single family home, but it was

[39:43] way too short for me.

[39:45] So.

[39:46] Great.

[39:47] That's all we have for refunds for

[39:48] capital purchases.

[39:50] >> All right.

[39:51] >> Next slide is maintenance costs. Um

[39:55] our two million six hundred twenty-four

[39:57] thousand dollars for maintenance costs

[39:58] for 2026.

[40:00] Of course, this is the highest it's ever

[40:01] been in the last five years.

[40:03] Um this note on the left is the same

[40:06] note that I have in the last quarterly

[40:08] financial statement because it still

[40:10] applies.

[40:11] Um

[40:13] The maintenance expense is partly driven

[40:15] by the old ABC County shop there or in

[40:17] the increased parts You know, coupled

[40:20] with the decreased aging

[40:22] of the county fleet and increased cost

[40:23] of

[40:24] parts and wages.

[40:27] That That's really what you do kind of

[40:29] there.

[40:30] >> And this is on the PGI so we'll be able

[40:32] to kind of really start dialing into

[40:33] this. This is

[40:36] dozens if not hundreds of items that we

[40:38] would could start kind of deep diving

[40:40] into

[40:41] uh

[40:42] that this ties to

[40:44] I probably already mentioned it expired

[40:46] at the end of this year.

[40:49] The county did inform me last month that

[40:52] they're looking at another

[40:54] hourly

[40:56] rate increase for heavy duty mechanics

[40:59] upwards of $7 an hour last year. So

[41:02] um

[41:03] So

[41:04] we are meeting with them quarterly.

[41:05] Actually, our quarterly second quarterly

[41:07] meeting with them

[41:08] is this week.

[41:10] So we'll start

[41:12] and hopefully looking at this and

[41:13] finding ways to

[41:15] um

[41:15] get those numbers right. So

[41:19] » So

[41:20] we need more

[41:21] diesel

[41:23] mechanics.

[41:26] I'm sure that's a lot of them.

[41:31] Everybody heard the next cycle of these.

[41:34] As you can see this is our second

[41:35] quarter fuel and mileage. Um

[41:38] this is second quarter so it's really

[41:39] January through June.

[41:41] Uh so our fuel expenses for the people

[41:43] right now is 246. It's like 630,000

[41:46] for the second 10 offers.

[41:48] Um if you look to the right, the cost

[41:50] per gallon as you can see for diesel is

[41:52] down quite a bit. You know,

[41:54] I don't know why that is. It's $3.92

[41:57] per gallon. And then the CNG is $1.86.

[42:01] So it's so much less to run on CNG.

[42:05] Um You look at the truck fuel mileage.

[42:07] That's the miles driven on each truck

[42:08] and fuel.

[42:10] Um You can kind of see this shift

[42:12] between CNG and diesel for the 2023

[42:16] budget compared to 2022 budget.

[42:23] » No, I would imagine that diesel may be

[42:25] also tied to scrap program those miles.

[42:29] We are running more trucks over there.

[42:31] We're trying to make those the most

[42:33] efficient from a problem solving

[42:35] framework. We're doing central loading

[42:36] for example.

[42:38] For next year's budget, I do want to

[42:40] re-consider re-evaluate

[42:42] possibly come back to proposals to

[42:45] purchase CNG trucks based on the

[42:48] volatility of the fuel type. CNG seems

[42:51] fairly stable. Diesel seems to be more

[42:54] volatile.

[42:56] And so looking at the lifetime of the

[42:58] truck, how many miles would it be you

[43:01] know based on the cost of fuel would

[43:02] that offset the additional cost of

[43:06] what would certainly be more expensive

[43:07] to buy our our CNG trucks. So we'll look

[43:10] at that as well, but it's I think it's

[43:11] still good to have some level of

[43:14] diversity in our fleets. That gives us

[43:16] some opportunities to

[43:18] make adjustments as we move forward.

[43:21] We're putting a comment on that.

[43:24] Yeah, definitely on

[43:26] >> Looking at the budget.

[43:27] >> Spike in diesel for sure back to

[43:30] some of those Kobe numbers.

[43:35] » Okay, the next slide is our commodity

[43:37] trends. This is specifically trends in

[43:39] the average waste and recycling

[43:41] generation.

[43:42] Um for 2022 to 2023.

[43:46] So

[43:47] trends pretty close to the same. 2024

[43:51] waste was at 55,000 to 57,000. Went down

[43:54] a little bit in 2025 and now it's back

[43:56] up

[43:57] almost 56,000.

[43:59] While recycling is down just a little

[44:01] bit.

[44:03] So it's not a complete shift between

[44:06] recycling and waste, but

[44:07] it could be higher than it was before.

[44:10] Possibly.

[44:11] But if it's just trash every week versus

[44:13] recycling.

[44:15] Have you

[44:16] Do you have anything to say about that?

[44:18] >> Um

[44:20] I think there's a lot of factors that

[44:21] contribute.

[44:23] These kind of somewhat trends. I think

[44:26] one of the things weather related to a

[44:28] very dry year. So green waste recycling

[44:31] for example when it's raining or wet

[44:33] out. I mean if you're

[44:35] it's the moisture and that

[44:36] to make these up.

[44:38] I think it's probably where the green

[44:39] waste I think also recycling

[44:42] we've seen a

[44:43] reduction in trends.

[44:47] This is an assumption that you are

[44:48] buying less things online. There's less

[44:51] consumer spending with

[44:54] you know, some of the things we've been

[44:56] seeing lately with the inflation and

[44:57] everything people are buying more stuff

[44:59] on Amazon which means there's less boxes

[45:01] to recycle.

[45:03] That was kind of that kind of thing.

[45:05] So that's pure assumption.

[45:08] We do track these numbers quite closely.

[45:12] We're in routine and we daily we have

[45:14] various dashboards that we look at

[45:16] different trends and sometimes materials

[45:18] seen in my service area

[45:20] and on a monthly basis as well. So

[45:24] » Have you seen an increase

[45:26] in that? That's a lot of items that we I

[45:28] know staff

[45:29] It's true.

[45:31] There's a decrease in recycling. Have

[45:33] you seen an increase in

[45:35] municipal

[45:37] That would be

[45:38] just showing that people are just not

[45:40] recycling. They're just throwing it in

[45:42] the trash can.

[45:44] >> Nothing that indicates that we haven't

[45:46] seen that

[45:47] necessarily.

[45:49] You know, this this year the slight

[45:50] increase in tonnage is probably actually

[45:52] a

[45:52] more attributable to us

[45:55] maximizing our scrap and our services.

[45:58] Getting more materials that we

[45:59] are bringing. So

[46:01] um

[46:02] We haven't seen that. yet. We have our QA program. We are actively working

[46:07] on some of the areas where we have more

[46:09] contamination than others as well. So

[46:12] Nothing that we've done an analysis

[48:51] » [laughter]

[49:01] » The sound is back.

[49:09] » Mark, can you hear us?

[49:11] >> Yes.

[49:12] >> Great, thank you. Sorry, we lost

[49:16] the sound for a moment.

[49:18] >> Thank you.

[49:21] » Okay.

[49:22] Uh Helen, with our fraud assessment.

[49:26] >> Okay.

[49:27] Um

[49:29] So, I was saying this is fraud risk

[49:31] assessment and it applies by the evolution to our internal audit

[49:34] office and to the percentage of

[49:35] governing

[49:37] board for all government entities.

[49:39] Um the statement of purpose for this is

[49:41] really to protect public funds, build

[49:43] public trust, which I do believe it

[49:46] does, reduce the chance of hidden waste

[49:49] or theft by measuring internal control.

[49:52] Um all those things are important to do

[49:54] and I do think it it's satisfying

[49:57] the purpose.

[49:58] Um I also think another reason is

[50:00] because they're a lot of entities, they

[50:02] just want to make sure that the company

[50:04] auditors know

[50:06] you know, kind of what the key things

[50:07] are and some of the details that are

[50:08] going on

[50:09] and how things are being done and it

[50:11] gives you some comfort.

[50:13] Um

[50:14] for us in the the processes that we're

[50:16] doing. Um and I know that there have

[50:19] been in the past

[50:21] issues that have come up and um the

[50:23] governing board has been notified

[50:26] even about what had happened and how it came about, so.

[50:30] Um for our our score is 335. You can see

[50:34] they split the score at the very top

[50:36] there too from category that's very low, moderate, high, or very high. Ours

[50:43] is once again in the low category. It's

[50:45] the same score we've had since I think

[50:47] here for the last couple of years and I

[50:49] believe probably for many years before

[50:51] that. Um low score I've been assured by

[50:54] the auditors that that is a comfort that

[50:56] it's a thing that a low score is a good score. Um sometimes it's not it's a

[51:00] bit of a cost prohibitive to go for a

[51:02] very low score. What is that 211 81 to

[51:05] get a score that's great. Um but I'm

[51:08] that's I'm happy with the score of 335.

[51:11] And um you can see the questionnaire

[51:14] here.

[51:15] Uh if we go to the second page, we're

[51:17] going to be there next week.

[51:19] Um this is a list of

[51:22] separation of duties that we

[51:24] fill out

[51:26] to get the 200 points that are the third

[51:29] factor on

[51:30] the form itself, the product assessment

[51:33] and product sure that comes from itself.

[51:35] Um in order to do so, you have to have a

[51:37] yes for all of these four mitigating

[51:39] controls. If you don't have a yes,

[51:42] ours are all yes except we do have one

[51:44] mitigating control and that's on number

[51:46] three,

[51:48] where are all the people who are able to

[51:50] collect cash or accept payment different

[51:52] from all the people who are able to

[51:53] reject customer account.

[51:55] And the answer is for us is no. We have

[51:59] our customer service staff, customer

[52:00] resolution who

[52:03] base do take payment and they can also

[52:06] reject account for certain things.

[52:08] And so in order to mitigate that we have

[52:10] our

[52:12] billing administrator

[52:13] he goes in and he checks all of the the

[52:16] transactions of repeat transactions. If

[52:18] he doesn't catch repeat at all, he

[52:20] doesn't catch it at all.

[52:22] Um and then he sends his repeat a letter

[52:23] monthly basis.

[52:25] If we're writing things in error,

[52:26] mistakes, anything like that, he sends

[52:29] them a monthly report to myself and to

[52:31] the internal auditor.

[52:32] Um and he will do that, make sure that

[52:34] that's okay.

[52:35] And that's our mitigating control if

[52:37] it's successful from

[52:38] our auditors, our internal auditors and

[52:41] the fair auditor with that as well.

[52:44] And that's how we end up with getting

[52:46] 200 points and we meet up with our score

[52:48] of 300.

[52:49] Great.

[52:51] Any questions?

[52:52] comments?

[52:54] Okay.

[52:55] Thank you.

[52:57] >> Um what's the motion for that?

[52:59] >> Oh, yes. We do need a motion for that.

[53:01] Motion to accept.

[53:04] >> I'll move to accept the fraud

[53:07] or fraud risk assessment.

[53:08] >> Thank you Zach. What's Jordan?

[53:11] >> I can.

[53:12] >> I will second.

[53:14] more

[53:16] No. All those in favor say I.

[53:19] >> I.

[53:22] >> Any opposed?

[53:24] Excellent. Thank you.

[53:27] All right, we don't need a closed

[53:28] session

[53:30] at this time. Are there other board

[53:32] business?

[53:35] Any board members?

[53:40] I

[53:40] >> Mr. Chair, we have years, there were of

[53:42] items that we wanted to uh give it a

[53:43] point out briefly. One of them is

[53:46] um I'm going to hand one off to Rachel.

[53:47] So, part of that progress that they have

[53:49] to do with um various required annual

[53:52] training in some cases.

[53:54] Uh once per term board member training

[53:57] that I'll right now give to Rachel on

[53:58] the

[53:59] open and public meeting

[54:02] >> Yeah, so

[54:04] I'm not going to be giving the training

[54:05] today, but just mentioning it for future meetings. But, it is a

[54:10] requirement of law that uh

[54:13] all public bodies receive annual open

[54:16] and public meetings act training. And

[54:18] being as you all serve on various

[54:20] accountable boards, you probably get

[54:22] this several times a year.

[54:23] In any event, um

[54:25] it is a requirement, and we have found

[54:27] that one of the easiest ways for our

[54:29] board to

[54:30] confirm that our board members are

[54:32] getting the training is for you to ask

[54:34] for us to actually give it to you. So,

[54:36] again, you probably receive it a couple

[54:37] of times. That's what we've done in the

[54:38] past, and I think that's what we've

[54:40] planned to do in the future to help me

[54:42] get the training. But, but um that way

[54:45] we can just kind of check the box at

[54:46] least for the people that were present.

[54:49] Um but, just because we usually don't

[54:51] have 100% attendance, um that does mean

[54:53] that we're probably going to be chasing

[54:55] some of you down if you did not in that

[54:57] meeting to provide us with a certificate

[55:00] that you did that training on the state

[55:02] attorney website, or if you received it

[55:04] through another entity, you can provide

[55:06] minutes or something that showed that

[55:08] you attended the training.

[55:10] So, that that one. Do you want to speak

[55:12] to the other one as well?

[55:13] >> Sure.

[55:13] >> Okay. Um the other item is just the

[55:16] board member training.

[55:18] This is not an annual requirement, but

[55:20] there is uh

[55:21] a

[55:23] special big certain board member

[55:24] training that each of you are required

[55:26] to do.

[55:27] It's required within 1 year of your

[55:29] appointment. So, if you're a new board

[55:31] member, you get 12 months to get that

[55:34] done.

[55:35] Um and then after that, you have to do

[55:36] it once per term. And I know we normally

[55:39] don't think about you guys having terms,

[55:40] but technically you do. The law says

[55:43] that all of you are serving four-year

[55:45] terms. Often those get interrupted,

[55:47] people step down, and then the council

[55:49] will put a new person, but

[55:52] you know, all other things considered,

[55:54] technically you have a four a four-year

[55:55] term. So, once your four years is up,

[55:57] that fifth year, you'll need to

[55:59] do the board member training again. And

[56:01] I'm assuming Katrina keeps track of

[56:03] these and and where every board member

[56:05] is in this cycle.

[56:06] Um, so she'll be checking if you are uh

[56:09] independent uh financial audit every

[56:11] year, also. They often will get these

[56:13] items as as control items to make sure

[56:15] that we're doing them and then we could

[56:16] get, you know, negative findings that we

[56:18] don't show that all of our board members

[56:19] have completed their board member

[56:21] training.

[56:22] The board member training can receive be

[56:23] received in two ways. I can't give out

[56:25] one. The statute is very specific about

[56:27] how to do it, and there's only two

[56:29] methods. There's the state auditor

[56:30] website, which has uh

[56:32] um, little curriculum that you do, and

[56:34] it gives you a certificate at the end.

[56:37] Um, alternatively, you can

[56:44] » [clears throat]

[56:49] [laughter]

[56:50] >> Alternatively, if you attend the Utah

[56:53] Association of Special Districts, UASD,

[56:55] annual convention every November,

[56:58] the first day of that convention, the

[57:00] first half day, is a Wednesday half-day

[57:03] meeting

[57:04] that is the board member uh training,

[57:06] and that also gives you a certificate at

[57:08] the end. That's the other um method that

[57:10] it has been authorized by statute. It's

[57:12] completely allowed under statute of the

[57:13] state of Utah, right?

[57:15] Uh method for you to get that training.

[57:17] So, those are your two options.

[57:21] » I believe Katrina has been kind of

[57:22] developing a tracking uh for that as

[57:25] well.

[57:26] Um, they've been dealing with a lot of

[57:29] changes to the board composition this

[57:32] year. Did you have but add more.

[57:33] >> No, that's great. Thank you.

[57:35] >> So, there is an online training you can

[57:38] take for the board member training.

[57:40] It's about 16 hours, I think.

[57:44] It's uh

[57:45] and then the OPM and H training, you can

[57:47] take that for

[57:49] next month, probably with the board

[57:50] meeting, but maybe September or October.

[57:52] But, that can be done online.

[57:53] >> Yeah, if we don't do that, then

[57:56] we'll try to get people like

[57:58] Is there a bunch of other things like

[58:00] meeting?

[58:01] Um

[58:02] I'm not sure if we can do something like

[58:03] that.

[58:06] » No, you're good.

[58:11] » Um just a um a word about the upcoming

[58:14] meeting you would have at the UAFD UAFD

[58:17] meeting in November. If you haven't been

[58:19] as a board member,

[58:21] um it's really informative, not just for

[58:23] worth's worth's sake, but for elected

[58:26] officials to understand how special

[58:28] districts work. It's worth the day up

[58:31] there at the meeting.

[58:33] >> Yeah, it's a it's really good.

[58:34] >> It's a 3-day conference they usually

[58:36] hold it in late November every year. The

[58:37] first and the last days are half days,

[58:39] so it amounts to 2 days, but it's

[58:41] technically a Wednesday, Thursday, and

[58:42] Friday.

[58:43] And I'm I always encourage everyone to

[58:45] go. You learn so much and

[58:49] if you serve on special district boards,

[58:51] whether it's others, I just think it's

[58:53] really vital for you to kind of see the

[58:54] breadth of like

[58:56] oh, this is like a big thing and there

[58:57] are special districts all over the state

[58:59] and

[59:00] what we are and how we operate. And a

[59:02] lot of the stuff that you learn will

[59:04] apply across boards all of your

[59:06] governing duty, but I think it's

[59:09] by itself

[59:10] is useful for everyone to attend

[59:12] this one

[59:13] and not every year. A lot of a lot of

[59:15] people attend it every single year.

[59:17] >> And we have to sort of pay

[59:18] >> Yeah, the order of the day itself, yeah.

[59:20] >> And

[59:22] sort of the case for your registration.

[59:24] So, I'll reach out to you and then we'll

[59:26] pick a date

[59:28] please.

[59:31] » [clears throat]

[59:31] >> Early in November?

[59:33] >> The first week of November.

[59:35] Um

[59:36] >> We'll find out what we're hearing about

[59:37] it late August, September.

[59:39] >> Definitely already scheduled but I don't

[59:40] think it's not fresh in your head yet.

[59:42] >> It is

[59:44] >> Uh

[59:44] November 4th through the 6th.

[59:50] » I was confused.

[59:53] Sorry, what did I just say?

[59:54] >> 4th through the

[59:55] >> I'm confused.

[59:56] What day is it?

[59:57] >> Oh.

[59:58] >> Wait.

[1:00:00] Yeah, 4th through the 6th, sorry. Yeah.

[1:00:03] >> What position?

[1:00:03] >> And like I said, the first day and the

[1:00:05] last day are half days. So.

[1:00:09] » Okay.

[1:00:11] Um

[1:00:13] Items for subsequent board meeting.

[1:00:16] Anyone want to

[1:00:18] add anything to this list or is anyone

[1:00:21] interested or

[1:00:22] want to review of anything?

[1:00:28] Okay.

[1:00:29] Then I will call for an adjournment.

[1:00:34] » Move to adjourn.

[1:00:37] » Second.

[1:00:39] All those in favor?

[1:00:40] >> Aye.

[1:00:43] >> You guys going on leave?

[1:00:44] >> We'll see you here next month for this

[1:00:46] board.

[1:00:47] >> In honor of today's meeting

[1:00:50] >> Uh

[1:00:50] Yeah. Yeah.

[1:00:52] >> [clears throat]

[1:00:55] » I've got to get counseling.

[1:00:58] I'm in.

[1:01:00] >> Hello.

[1:01:04] » It's

2026 07 27 Board of Trustees Meeting Recording

Transcript