[0:09] Can you

[0:13] » find

[0:18] switch to zone?

[0:22] » There is a phone call number.

[0:58] All right.

[1:27] Senator

[1:44] we still trying to let M in Um,

[1:52] did you make it on?

[1:55] >> Good morning everyone. Matt's here.

[1:57] Hopefully you can hear me.

[2:01] » We would like to go ahead and get

[2:04] started. Thanks everyone for being

[2:06] patient with technical difficulties.

[2:08] Karina

[2:10] and Barbary

[2:13] Clark.

[2:22] I see

[2:25] you here.

[2:29] Park Bullen's here. Sorry.

[2:32] Emily Gray here. Greg Shelton.

[2:35] Jared Henderson.

[2:41] Is that Jared? Okay. Lorie Stringham,

[2:45] >> I'm here.

[2:47] >> Brunard here. Lindsay Long

[2:52] >> here.

[2:53] >> Marcy Houseman.

[2:57] >> Matt Bolton

[2:59] >> here. Good morning.

[3:01] >> Nick Griffin.

[3:02] >> Yes.

[3:03] >> Nicole Handy here. Terry George here.

[3:07] Tessa Stitzer,

[3:10] Zack Jacob.

[3:13] Thank you.

[3:15] >> Did you get Clark here?

[3:18] >> Yes, you did. Thank you. Um, all right.

[3:21] Uh, we would now like to open the

[3:23] meeting for public comment. Any members

[3:25] of the public wishing to comment before

[3:28] this board, now is the time.

[3:33] All right. See, there is no public like

[3:35] post public comment. Um, we'd like to

[3:38] have as many people here these items on

[3:41] the agenda. So, we're going to move the

[3:42] agenda out of order. Um, so we're going

[3:45] to address items 3.7 and 3.8 now. Um,

[3:49] for those of you who are following along

[3:51] in your packet, we're going to be going

[3:52] to page uh 40. Um, and just to uh start

[3:58] this off, Rachel is going to kind of go

[4:01] into this more detail. Um this is the um

[4:07] the update of the withdrawal agreement

[4:09] with Caraman and the draft of the

[4:10] interlocal agreement with Carame. Uh I

[4:12] know a lot of us had a chance to talk to

[4:14] Evan about this. Um just as an

[4:17] introduction um this agreement was made

[4:22] um through a lot of work. I I I

[4:24] obviously wasn't there but I met him on

[4:26] their side as well. Um, I know Evan and

[4:29] Helen uh and Rachel have put in

[4:32] countless hours. We also created a

[4:34] working group to make sure that we were

[4:37] uh looking uh after all interests of the

[4:39] district and all geographical areas in

[4:42] the district. I sat on that working

[4:44] group uh for Holiday, Anna Barbieri from

[4:47] Taylorville, Greg Shelton from White

[4:49] City, Nick Griffith from immigration.

[4:54] Oh, and Lori Springham uh for Salt Lake

[4:56] County. Um so all of us sat on that

[5:00] working group and met frequently

[5:02] uh throughout the summer to uh

[5:07] to come up with this agreement. Um it

[5:11] has not to say it's been a labor of

[5:13] love, but it's been a labor.

[5:16] So we're gonna have

[5:18] um Rachel go over that uh now. Great.

[5:23] Um, so yeah, and just to begin, I wanted

[5:25] to also just give a little bit of an

[5:27] introduction um, and address some

[5:31] uh, thoughts and concerns that I've kind

[5:33] of been hearing from folks.

[5:36] Like, uh, Emily just said, this this

[5:38] agreement has been a product of

[5:40] extensive and sometimes difficult

[5:42] negotiations.

[5:43] I'd say what it really came down to at

[5:45] the end of the day was a a debate not so

[5:48] much about whether or whether Herming

[5:51] could or should leave because I think

[5:53] that we we kind of you know

[5:57] understood that that that was what was

[5:59] going to happen. But um it was the the

[6:01] disagreement really turned on what

[6:05] assets that um could take with them. And

[6:07] I think that's where we spend most of

[6:09] our time and and discussions. Uh so this

[6:13] agreement reflects a practical

[6:15] resolution to Herman's withdrawal. Um

[6:19] and not necessarily a concession that

[6:22] Herman owns a proportional share of

[6:25] district assets or was legally entitled

[6:28] to you know everything that it might

[6:30] have requested.

[6:32] Uh our district's position throughout

[6:34] this process has been that

[6:35] municipalities do not hold a

[6:37] proportional ownership interest in

[6:40] district assets. Um and and we did

[6:43] preserve that position expressly in the

[6:45] there's a clause there that that states

[6:48] that. So the transfers that we

[6:50] negotiated to Aramis agreement um are

[6:54] not in in recognition of an ownership or

[6:56] equity interest um per se. Uh and the

[7:01] agreement also has Haramman releasing

[7:02] any further asset related claims. So we

[7:04] can just kind of put this to bed and

[7:07] move on which is one of the biggest uh

[7:09] benefits of this agreement.

[7:11] Um so while we felt strongly about that

[7:13] legal position uh you know we had to

[7:16] evaluate all of this uh in consideration

[7:18] of the environment that this withdrawal

[7:20] was occurring. Herman was able to obtain

[7:24] uh new legislation creating a whole new

[7:26] withdrawal process. Um there was

[7:29] significant uh potential for continued

[7:32] legislative pressure. Um

[7:35] any any even thoughts of of litigating

[7:39] the issue to try to figure out where the right line is would have involved

[7:43] additional substantial expense and delay

[7:46] and uncertainty

[7:48] um and disruption to our ability to

[7:50] perform the services we need to be

[7:52] focusing on without any sort of

[7:54] guarantee that we'd get a better result.

[7:58] So, um, all that is to say that, uh,

[8:01] this negotiated, um, agreement is is

[8:05] what our small group at least considered

[8:07] to be a a a resolution that we could we

[8:11] could uh, live with. And that was best

[8:15] protective of the district given um, all

[8:18] the, like I said, the legal pressures we

[8:20] just discussed.

[8:22] um protecting our remaining communities.

[8:25] Uh we need to be focusing on on our

[8:27] remaining communities and providing good

[8:29] service there and not be fighting legal

[8:31] battles on the side. Um

[8:36] so this agreement gives Herman a defined

[8:38] um and limited package but also gives us

[8:41] and everyone else involved uh finality.

[8:44] uh Herman doesn't receive uh cash or

[8:47] fund balance in his reserves, real

[8:48] property or a set percentage of assets.

[8:52] Um as I'll get into it in as I go

[8:55] through the agreement, but um there is a

[8:57] transfer of of the containers and the

[9:00] carts and the um some trucks and that

[9:04] transfer is capped and subject to

[9:06] certain you know operational protections

[9:09] on our end uh to protect our remaining

[9:11] fleet and our needs. Um,

[9:16] and finally, I want to make a note that

[9:18] we see this agreement as only expressly

[9:21] being specific to Heramman's withdrawal

[9:24] and not establishing precedent or any

[9:26] other. Every future any any withdrawal

[9:30] ever is going to be analyzed on a

[9:31] case-by case basis under the own facts

[9:34] and circumstances and the applicable law

[9:37] at the time. And uh more to that point

[9:40] of the law, uh we see ourselves as

[9:43] perhaps trying to get back into that

[9:44] legislation and um clearing up

[9:48] clarifying some of the ambiguities that we saw and and had to deal with. Um

[9:54] so in the future, you know, any any

[9:58] request for this store is is going to be

[10:00] revised on a case by case basis.

[10:04] So, with that said, that's sort of

[10:07] big things out in front. Uh, I'm going

[10:08] to walk through the agreement and point

[10:10] out kind of the major points so that you

[10:12] know how this is going to go. Um,

[10:16] actually one more o overarching point

[10:18] before we move on. Um, we as a small

[10:20] group got to this point where we felt

[10:23] like we're good with the language just

[10:25] as of like the end of last week. So, we

[10:28] had enough time to get it here on the

[10:30] agenda. And I know that Evan has had

[10:31] oneonone and Emily's had some one-on-one

[10:33] conversations with many of you. Um, we

[10:36] wanted you guys to have the opportunity

[10:37] to vote on it today if everyone feels

[10:39] that they're ready, but it is a bit of a

[10:41] short turnaround. So, if anyone feels

[10:44] like you haven't had enough time to sit

[10:47] with this, think about it, have your

[10:48] questions answered, of course, we'll

[10:50] spend time doing that today as well. Uh,

[10:52] we can table the vote. Um, but just to

[10:55] note that if if we do that, we would be

[10:57] setting up a special meeting sometime in

[11:00] the next couple weeks to come back to

[11:02] this question. Um, rather than we can't

[11:05] wait all the way till the next uh month

[11:06] is basically what I'm getting at. Um,

[11:10] assuming that we're proceeding with

[11:12] this, which is the expectation that that

[11:14] we have operationally, Evan's team needs

[11:16] to be able to start actually working on

[11:19] this and we need to have enough time to

[11:20] implement the transition. So, we don't

[11:22] want to we don't want to wait too long.

[11:24] And our understanding is that this will

[11:25] be on Heramman's agenda. Is it next

[11:28] week?

[11:29] >> September 9th.

[11:30] How many weeks that is.

[11:33] >> Okay. So, that said, um I'm just going

[11:37] to scroll down. Let's see. So, section

[11:42] two at the bottom there.

[11:47] Oh, okay. Yeah. So, um, sorry, back up

[11:50] to the recital. In recital A, it just it

[11:53] states what kind of organization we are.

[11:55] Uh, we provide these services on a fee

[11:58] for service basis, operate through an

[12:00] enterprise fund supported by customer

[12:02] service fees. We do not impose any

[12:04] property tax and it lists the

[12:06] communities that we serve. That's been

[12:08] an important point for us because again

[12:10] we feel like the communities it's the

[12:12] residents who've paid and they have

[12:14] gotten the service that they paid for

[12:16] the fee for service concept rather than

[12:19] uh any sort of the cities aren't buying

[12:21] in to this organization. Okay, I could

[12:24] go into all that. I'm not going to have

[12:26] a whole legal discussion on how that

[12:28] works. Anyway, so back down to section

[12:30] two, the agreement and effective uh the

[12:32] withdrawal effective dates. So basically

[12:35] this agreement is just saying we're you

[12:37] know we mutually agreeing to the fact

[12:39] that Germany is withdrawing and the way

[12:41] the law works is it becomes legally

[12:43] effective upon the lieutenant governor

[12:45] issuing a certificate of withdrawal. So

[12:48] we'll sign this agreement signs this

[12:50] agreement as soon as it's signed by both

[12:52] parties. Herman has to send a notice to

[12:56] uh the lieutenant governor's office with

[12:58] a final local entity plant which is the

[13:01] map basically that they're saying this

[13:03] is the area that's being withdrawn from

[13:05] the district and then the lieutenant

[13:07] governor's office uh issues a

[13:08] certification and in my experience that

[13:11] happens usually pretty quickly. They're

[13:13] usually on top of that it usually only

[13:15] takes a couple weeks. Um and so that the

[13:18] way the statute is written like that's

[13:19] the effective date. We don't really get

[13:21] to pick a different effective date. So

[13:23] our anticipation is that that process

[13:25] will happen pretty quickly. Um but

[13:28] therefore uh going down to section 4, we

[13:31] have uh negotiated a continued service

[13:35] uh transition

[13:37] um until uh the end of October 31st as

[13:41] the actual transition date. So

[13:44] regardless of when the lieutenant

[13:45] governor certifies it as being official,

[13:48] we are negotiating that we will continue

[13:50] service until uh up through October 31st

[13:54] and so that there will be a formal

[13:56] transition. The reason we chose that

[13:58] date is it it makes sense on our side to

[14:02] have uh the services end at the end of a

[14:05] month for our billing purposes and that

[14:07] will produce a really clean transition

[14:09] for for us.

[14:13] Um let's see.

[14:16] We the asurances section says that we

[14:18] will continue to provide uh service

[14:19] without uh degradation of service prior

[14:22] to that transition date. So we did

[14:25] pointed out a few practical issues

[14:27] there. If if a new home comes online in

[14:29] that weird little window and transition

[14:31] date, we'll still give them a new can

[14:33] and all that. We'll do repairs and

[14:35] maintenance. However, we are probably

[14:38] not going to be uh accepting requests

[14:41] for new subscription based services

[14:42] during that window because that really

[14:44] doesn't make sense for anyone. So,

[14:46] that's the only quote unquote

[14:47] degradation of service that might occur.

[14:50] Um final billings and collections. Um,

[14:53] you know, we reserve the right obviously

[14:54] to to send out final bills and collect

[14:57] and in pay in in cases of non-payment,

[14:59] we are still authorized to use any of

[15:01] our regular collection methods,

[15:02] including placing a lean for past due

[15:05] services against the property. This is

[15:06] how we do our um annual certifications

[15:08] on the property tax rules for those that

[15:10] do not um pay in a timely manner. This

[15:14] is just saying that we will continue to

[15:15] be able to do that

[15:18] um if anyone doesn't pay during this

[15:19] window. Section six is the negotiated

[15:23] asset transfer. Um again we've agreed

[15:27] that this is not recognition of any sort

[15:30] of portion of ownership or equity

[15:31] interest. The statute does talk in terms

[15:34] of being able to transfer assets in in

[15:37] the case of withdrawal on the basis of

[15:39] like necessity of the parties. And so

[15:42] this is more in line with that than

[15:43] considering it as being a you just get a

[15:46] percentage because you were a member. Um

[15:49] so what we through much negotiation um

[15:53] settled on was uh a transfer of sideload

[15:57] collection trucks having an aggregate

[15:59] appraised retail value reasonably

[16:01] approximating $825,000.

[16:05] Uh this section contains uh methods of

[16:08] how select an appraiser. Um we will

[16:11] mutually select and and split the cost

[16:13] of the appraiser to come in and appraise

[16:15] the trucks. Um section C has

[16:18] identification of eligible trucks and

[16:20] this is a process that we agreed to

[16:23] wherein Evans team will identify a pool

[16:27] of trucks that are allowed to be

[16:30] considered as part of the um the

[16:33] transfer. Um it has a tiered formula so

[16:40] that they get a mix of trucks in that

[16:42] pool of different ages. And so we're,

[16:46] you know, we were not allowed to just

[16:48] give them all the lowest and the worst

[16:50] trucks in the pile, but at the same

[16:53] time, they can't just take all the best

[16:54] and the newest either. So, it's got to

[16:57] span. And so, once we have that pool put

[17:00] together, um the

[17:03] uh

[17:06] what is the word? the appraisal occurs

[17:08] and the appraiser will assign a retail

[17:11] value to all of those trucks after

[17:13] consideration of taking out some of the

[17:15] um equipment that we have inside the

[17:17] trucks that remain on our property.

[17:20] And then uh once we have values on all

[17:23] of the trucks within the pool, uh the

[17:26] city of Paramin has the ability to go

[17:29] through and basically pick and choose

[17:31] which trucks they want. um that uh gets

[17:35] as close as possible to that uh that uh

[17:39] target transfer value that I identified

[17:42] and recognizing that it would be a near

[17:45] miracle and possibility to be able to

[17:47] come up with an exact dollar amount that

[17:49] matches that.

[17:52] Um

[17:54] we uh we negotiated this language to say

[17:59] that

[18:01] um you have to they have to pick trucks

[18:03] that come closest to that value as

[18:05] possible. And if if they can't if it's

[18:08] within 3% either up above or below we're

[18:13] calling it like that's good enough and

[18:15] there will be no um further um true up

[18:18] so to speak. If we can't find any

[18:21] combination that falls within that 3%

[18:24] window down of the target value, then

[18:27] Evan has the ability to add more trucks

[18:29] into the pool and to try to get some

[18:31] more options that would create um a

[18:35] workable combination.

[18:38] Um if despite all of our efforts, we

[18:41] just simply cannot get a combination

[18:43] that is within that 3% and have the

[18:45] option of agreeing to a transfer that's

[18:48] you know a little bit above or below

[18:50] that. Um that would also include a

[18:52] dollar value true up but only to the

[18:55] extent that it was above or below that

[18:57] 3%. That 3% window would stay. But if

[18:59] let's say it goes up 4% then um either

[19:02] they pay us an additional that that

[19:04] additional 1% or we give them an

[19:06] additional 1% to get within that window.

[19:12] Um yes we did have a limit as well um

[19:16] due to our operational needs that uh

[19:19] under no circumstances can they take

[19:21] more than six trucks. That was important

[19:23] to us because we obviously we need

[19:26] trucks to be continuing to, you know, do

[19:29] our service to our communities and

[19:31] that's the number that our team settled

[19:33] on as being portable.

[19:36] Okay. Uh

[19:39] let's see. We say that the transfer of

[19:42] trucks will fully satisfy the

[19:44] requirements of this agreement. the law.

[19:47] Let me see. Uh the transfer of time of possession

[19:51] just talks about you know we we're

[19:53] transferring them as is where is without

[19:55] any representation or warranty. Um we

[19:59] will remove um our wolfward labels from the trucks and they will just take

[20:07] them as is and then become responsible

[20:09] for registration, licensing, insurance

[20:11] on all that.

[20:13] Um,

[20:15] let's see.

[20:18] Okay, all the rest of this I'm going to

[20:19] just skip over. It's just more or less

[20:21] factual terms. So, then we get to

[20:23] section 8, the transfer of uh garbage

[20:27] and recycling carts. Um, as part of our

[20:30] negotiations, we agreed to basically

[20:32] leave the residential carts uh where

[20:37] they are. residents can keep their

[20:40] garbage and recycling carts.

[20:43] Um

[20:47] see this is only the uh 90 to 96 gallon

[20:51] carts issued for regular service. Um it

[20:54] does not include any other

[20:58] larger containers that we see.

[21:02] Let's see. Um

[21:07] I'm going to skip down. These are also

[21:10] uh transferred as is. No warranty.

[21:14] Uh the important section is removal of

[21:16] identification. Within 180 days after

[21:19] the transition date, the city shall

[21:22] ensure that all of our um names are

[21:25] covered on the cards. What our

[21:28] understanding is is that they have a

[21:30] plan to place a sticker on the top of

[21:33] the every cart that um completely

[21:36] obscures our information and states the

[21:39] new company and contact information for

[21:41] that company. And to the extent that our

[21:44] carts have um logos on the sides, uh we

[21:49] negotiated that that was still important

[21:51] for us for those to be removed and they

[21:54] can remove those in in either by also

[21:56] doing stickers or even just by spray

[21:58] painting over them. So, you know, people

[22:01] with eyeballs can still see what was

[22:02] said under the spray paint, but it would

[22:04] be a clear indication that that is no

[22:06] longer um the party that that owns this.

[22:09] We don't want anyone contacting us for

[22:12] issues. I I'm sure that we'll still get

[22:13] that to some extent just because people

[22:15] are used to us being a service provider,

[22:17] but um we don't want it being basically

[22:20] advertised that that this is our

[22:23] cards and our issues or there any

[22:26] service issues that they should prompt

[22:27] us.

[22:29] Um

[22:32] okay, then number nine, retention of

[22:34] remaining assets and liabilities. This

[22:36] again just goes into that point of

[22:38] everything else is that we haven't

[22:40] mentioned is not being transferred um

[22:43] assets, liabilities and incomes.

[22:47] Uh 10 is a full satisfaction and release

[22:49] of asset claims

[22:51] meaning like I said before this is it

[22:53] we're putting into bed. This is what

[22:55] everyone gets.

[22:58] Uh we're getting into more liquid stuff.

[23:00] Number 12, the customer data transfer

[23:03] requires within 30 days that we uh put

[23:06] together the data package necessary that

[23:09] they need that has the customer name,

[23:12] service addresses, all of our basically

[23:15] computer data on on all the residents um

[23:19] so that they know who they're serving.

[23:21] Um

[23:24] let's see customer communications is the

[23:26] responsibility of city to uh notify

[23:29] customers of the transition and and

[23:31] that's on them to make sure that they

[23:34] adequately notify their customers of of

[23:36] the of the transition and we will

[23:37] reasonably cooperate of course but um

[23:39] the primary uh obligation is on them to be the notifier and I am certain that

[23:44] we will continue getting calls for a

[23:46] long time but we'll just

[23:47] >> transfer them to the city.

[23:50] um

[23:52] termination of statutory financial

[23:54] restrictions. This is a technicality,

[23:55] but that that law that uh the bill that

[23:58] got passed um during this legislative

[24:00] session had

[24:02] a clause in there that basically

[24:04] restricted us from incurring any new

[24:06] debt, issuing bonds, etc., etc. after a

[24:09] city asks to leave. Like basically, they

[24:11] put a freeze on us from conducting any

[24:13] business like that until we get this

[24:15] withdrawal uh resolved. And so this is

[24:18] just expressly stating that that that

[24:21] ban is lifted as soon as this agreement

[24:23] is passed.

[24:27] Um okay, now we're getting really into

[24:29] boiler plate that remains the

[24:30] responsibility for accident emissions.

[24:34] Uh number 17 is important, continuing

[24:36] independent contracts. We do have some

[24:38] independent service contracts in the

[24:40] parame uh to serve private roads. Those

[24:42] are private contract based agreements.

[24:44] those are private roads and we have a

[24:46] private contract with those uh areas.

[24:49] This withdrawal does not affect those

[24:51] private contracts that we may have and

[24:53] so we will continue servicing those up

[24:55] and until we you know make a different

[24:56] arrangement but we can't cancel those

[24:59] contracts through this process and

[25:01] whether we decide to continue servicing

[25:03] those areas or let those go that will be

[25:05] a operational uh conversation of our

[25:08] team.

[25:10] Um I think that's basically it. We have

[25:12] the whole section here about the

[25:14] sections to comply with the interlocal

[25:16] cooperation act.

[25:19] Um everything else is legal boilerplate

[25:22] I believe. Sure. Yep. That's it. So

[25:26] that's the agreement we came down to and

[25:30] what our intention is. If there's any

[25:32] discussion now we'll take that. Then uh

[25:35] our next agenda item is the actual

[25:37] approval. So people if someone feels

[25:40] prepared to make a vote we can make a

[25:41] motion. and a second. And then at that

[25:43] point, we'll also open it up for, you

[25:45] know, one last call for discussion on

[25:46] the motion.

[25:50] » Yeah.

[25:53] >> Um, thank you.

[25:54] >> I may have absolutely

[25:57] >> absolutely good. So, I just want to

[25:59] point out a few items. So, and for a

[26:02] benchmark for consideration, the cost of

[26:04] a new sideload truck these days well

[26:07] exceeds $400,000.

[26:10] So, two brand new trucks, whether it's

[26:13] diesel or even CNG, which are more

[26:15] expensive, uh would exceed the $825,000

[26:21] uh item that has been identified in this

[26:22] agreement. Currently, we have 56 side

[26:27] loads as part of our fleet that we tried

[26:30] to maintain when we replace new trucks

[26:32] and we ultimately sell those remaining

[26:35] items off. We've done an analysis. We've

[26:39] identified that moving forward we will

[26:42] need a minimum of 50 trucks. Hence the

[26:45] determination of the six trucks maximum

[26:48] as part of this agreement.

[26:50] Another item that I will point out is

[26:52] that we've done um some some rather

[26:55] robust internal financial analyses and

[26:58] we also had a third-party financial

[27:01] impact analysis performed uh which does

[27:04] show a slight deficit as as it pertains

[27:07] to the loss of revenue and the

[27:10] realizable reduction in expenses.

[27:14] But in both studies and both scenarios,

[27:16] especially with all the initiatives

[27:17] we're taking, the PGIs and cost savings,

[27:20] it does show and demonstrate we can

[27:22] readily absorb this reduction in service

[27:24] and revenues that does not indicate any

[27:27] sort of immediate nor short-term need to

[27:31] adjust or raise our base services. So, things are looking positive from that

[27:37] perspective. Um, as Rachel mentioned,

[27:40] you know, this has been a product of of

[27:43] my entire first year here with the

[27:45] organization. My my my oney year

[27:48] anniversary is actually August 25th. So

[27:51] what you guys seen at that

[27:53] marvel at this point,

[27:56] >> myself and and the team and Rachel and uh Chair Gray and and many other of

[28:02] our board members have spent a

[28:04] exorbitant amount of time on this

[28:06] agreement. And although it's not a best

[28:09] case scenario, it does appear to satisfy

[28:13] both parties uh collective and uh

[28:16] interest. It looks like we have a mutual

[28:18] understanding of this. And and from my

[28:20] perspective, it's it's best that we just move on and continue to uh

[28:25] evaluate, enhance, and optimize our

[28:27] services. Uh and hopefully put this

[28:30] behind us uh as soon as possible. That

[28:32] way we can focus on some of the larger,

[28:34] more important initiatives to better

[28:36] service and continue the services we

[28:38] provide to our remaining partner cities

[28:41] and the customers throughout S.

[28:44] >> Thank you. Um so now I'd like to open up

[28:48] for discussion. It sounded like there

[28:50] was somebody online

[28:53] like to to

[28:54] >> Yeah, this is Matt from Cottonwood

[28:57] Heights. I just as someone who was not

[28:59] part of that working group uh but who

[29:02] has read this agreement and also

[29:05] witnessed and watched the process at the

[29:07] legislature and all that has taken place

[29:10] thus far. I just want to commend our

[29:12] team for doing the amazing work that

[29:15] they've done and the time they've put

[29:16] in. And I do want to also echo Evan's

[29:19] sent sentiment that I believe it's best

[29:21] for the districts in our best interest

[29:23] to uh take this agreement to approve it

[29:26] today and to move forward. Those are my

[29:29] comments. Thanks so much.

[29:32] >> Thank you, Matt. Um

[29:38] volume

[29:40] to that control.

[29:44] Okay, we'll we'll keep going while we

[29:45] work on that. Any other comments that

[29:48] people would like to make? I

[29:49] >> I feel somewhat unclear about in the

[29:53] moving forward process

[29:56] um if other entities want to withdraw

[29:58] from our district. How it's that case

[30:02] byase basis and this will be I'm just

[30:07] worried about again. So I think I think

[30:09] the thing to to clarify is is this

[30:12] agreement

[30:14] um is a negotiated settlement. It's not

[30:17] something that um

[30:20] >> dictated

[30:20] >> is dictated by law. And so if another

[30:23] entity were to move forward um this

[30:26] wouldn't be seen as the precedent for

[30:28] how to do that. Does that make sense?

[30:30] >> Yes. Thank you.

[30:31] >> And and and uh Rachel was very clear to

[30:33] make that explicit in the in the labor.

[30:36] >> Yeah.

[30:36] >> Did that answer your question? Yes. Yes.

[30:38] Thanks.

[30:39] >> That was a concern that I had too was is

[30:42] okay, somebody's now watching this, you

[30:45] know, I I don't want to point fingers in

[30:47] anybody, so I'll pick on somebody's not

[30:49] here. Say Kurts.

[30:57] Let's just say Karns, for example, is

[30:59] watching this. got we should be worse

[31:01] too watch and see how this plays out

[31:04] >> and they you know they end up getting

[31:07] coming out smelling kind of rosy and

[31:09] district coming out smelling a little

[31:10] less than rosy

[31:13] we want to look at this and see what we

[31:14] can get and so that's the the concern

[31:17] that I had um I know legally we're not

[31:19] setting a president but practically

[31:21] we're kind of you know opening the

[31:24] kimono a little bit and saying this is

[31:26] kind of how this works um so that's kind

[31:30] I I can I can speak to that but on the

[31:34] team wants to speak to that as well.

[31:35] That is that is definitely something

[31:37] that was discussed a lot in at length in

[31:41] the working group. I think we all we all

[31:42] saw that um for this immediate situation

[31:47] we felt like given um given the

[31:51] political um

[31:54] political environment that we're working

[31:55] at, we needed to resolve this fairly

[31:58] immediately. And our hope is because

[32:00] there was some ambiguity between the way

[32:03] we understand our position and and the

[32:05] way her understo

[32:09] uh very soon so that we can clarify

[32:12] things so that it will not be a problem

[32:14] >> because there's going to be a tipping

[32:15] point.

[32:16] >> Agreed.

[32:16] >> If if

[32:19] and and

[32:27] the larger

[32:29] areas, right? If they start with drug,

[32:32] there's a tipping point where this isn't

[32:34] you can't keep doing this and still have

[32:35] a business.

[32:36] >> Agreed. And I and I would say that I

[32:38] don't think that would be our

[32:41] Yeah. I don't I don't want to get there.

[32:43] I think that's what I'm saying is is I

[32:45] don't want to I don't want the first

[32:47] domino that's falling here to be

[32:49] something that's going to lead to the

[32:51] dissolution of this. And if it does,

[32:54] >> how do we navigate? Right. So that's I'm

[32:57] again you're right dealing with

[32:58] legislation given a whole new

[33:02] the only other thing I was going to say

[33:03] is I've been married 28 years. This is

[33:05] my first divorce agreement and uh go get

[33:07] visitation right from the truck.

[33:13] Should we go visit say?

[33:19] » I I would just add that

[33:22] we were kind of put in this position

[33:24] like we don't get the choice of saying

[33:27] we don't want to set any precedent at

[33:29] all. So, we're just not going to allow

[33:30] this like it was happening, you know,

[33:32] and that's that's the hard thing is like

[33:35] to be told like you you absolutely have

[33:37] to let cities leave. And that was a very

[33:39] clear directive of the legislature that

[33:41] they don't feel like cities should be

[33:44] not allowed to leave if they don't want

[33:45] to. So in that context like we had to do

[33:49] it somehow and like no matter what you

[33:50] do, yeah, you're going to look at as

[33:53] being presidential. But um yeah, so

[33:57] we're definitely preserving our ability

[33:59] to argue our all of our legal points

[34:01] next time if anybody wants to come out.

[34:03] But the bigger thing I think to to to

[34:06] remember and and I think it's our bigger

[34:08] focus as Evan can speak to is a renewed

[34:11] effort of making sure that everyone

[34:14] remains

[34:16] sees the value of the organization and

[34:18] is really happy. And I think we've done

[34:20] a lot in that regards and that's going

[34:22] to be our strongest uh uh key here is

[34:26] just continue to be providing really

[34:29] good service and make it so that no one

[34:31] would ever want to be get any better

[34:34] elsewhere. So I think I think that's one of the main goals. But

[34:41] >> so yeah, I I would say it's all the

[34:44] concerns. We we see where you're coming

[34:46] from, but we really felt like being able

[34:48] to provide the best service and even as

[34:50] we go through the meeting today and talk

[34:52] about some of the future initiatives

[34:53] that we're looking at, we see that we

[34:55] really the direction that the district

[34:57] wants to go. Um, and hopefully putting

[35:01] this to bed, um, and then working on a

[35:04] plan to clarify the law in the future

[35:07] can, um, not only help us provide the

[35:09] best service, but also, um, make sure

[35:12] that we're clear, uh, on the legal

[35:14] vision.

[35:18] I I want to just echo the appreciation,

[35:21] but I know this has been countless hours

[35:24] for board members and staff and legal

[35:27] that just how much we appreciate, you

[35:30] know, that we're able to make this

[35:31] transition without having to raise

[35:33] rates, without having to, you know,

[35:36] shrink staff and so on. Thank you.

[35:39] >> Thank you.

[35:40] >> I go that. Yeah, I know has worked

[35:43] really hard to protect the staff in in

[35:46] all of this, which is not an

[35:47] insignificant task. Um, and and I

[35:50] appreciate that that he cares that much

[35:52] about about our staff and that it's just

[35:54] something that's been really impressive

[35:56] through all these conversations that

[35:57] he's brought up repeatedly that I hope I

[35:59] hope the staff knows how much that he

[36:01] can work on this with this very

[36:02] difficult situation as well. So, that's

[36:04] true. It's very admirable.

[36:07] >> Any other comments?

[36:13] motion. Yeah, we take a motion to adopt

[36:17] resolution

[36:19] 448 approving the interal agreement

[36:23] terms of withdrawal from the city.

[36:30] » Matt Holton second.

[36:32] >> So got a motion and a second. Um do we

[36:35] have any final comments discussion on

[36:38] the motion?

[36:41] Let's do a roll call vote.

[36:47] » Barbary

[36:49] Clark.

[37:01] » Yes.

[37:02] >> Shelton.

[37:05] » Jared Henderson.

[37:08] Abstain

[37:14] spring

[37:20] is muted.

[37:28] » Still muted.

[37:29] >> You're muted.

[37:34] » Let's keep going.

[37:36] Lee Brunber. Yes.

[37:39] >> Lindsay Lton.

[37:41] >> Yay.

[37:44] >> Percy Houseman.

[37:47] >> Matt Holton.

[37:50] » Yes.

[37:53] >> Nick Griffith

[37:55] >> with comment to thank the staff and

[37:58] effort to protect the district's

[38:00] long-term viability and its best

[38:03] interests.

[38:07] Nicole Henby.

[38:09] >> Yes.

[38:10] >> Terry George.

[38:11] >> Yes.

[38:12] >> Tessa Stitzer.

[38:15] >> Zack Jacob.

[38:16] >> Hi.

[38:21] » Lorie Stringham.

[38:23] >> I.

[38:27] » All right. Um we motion passes and we

[38:31] will go back to the agenda. I just want

[38:34] to thank everybody. I know this has been

[38:36] a difficult uh process and decision. Um

[38:39] and once again

[38:42] the work of the staff has been

[38:43] phenomenal on this.

[38:52] » Well, just you wait. We're got a lot to

[38:53] talk about.

[38:55] >> So, let's go back to um the consent

[38:59] items. Uh, we need to approve the

[39:02] minutes from the July meeting. Get a

[39:05] motion for that.

[39:06] >> I move we approve those minutes.

[39:09] >> Second.

[39:11] >> Motion in a second. Uh, all in favor?

[39:17] » Second.

[39:22] » All right. Um, moving on to the business

[39:24] items. Uh, the general manager report.

[39:27] Um, from Eddie.

[39:28] >> Yes. Thank you. I'll be very brief

[39:30] today. Uh just some some verbal updates

[39:32] and next month kind of transition

[39:34] between PGI updates and formal

[39:37] presentations and an effort to get

[39:39] through all the other meeting content.

[39:40] Just a couple brief updates uh for the leader today. Uh we recently

[39:45] initiated a five-star Google review

[39:49] campaign. Uh historically we did have

[39:52] the best ratings on Google. Um, as of

[39:54] July 13, we had a total of 185 reviews

[40:00] with an unfavorable score of 2.4 stars

[40:04] out of five on Google.

[40:06] >> So, we we we recently initiated um kind

[40:11] of a a a goal and a kind of a um what's

[40:15] the right word? What do we call our

[40:16] challenge?

[40:17] >> A challenge. Vice Google review

[40:19] challenge. And so since that time, which

[40:21] this only started very early August, we

[40:24] have gained from our July benchmark 100

[40:28] reviews. So we're now at 285 reviews and

[40:32] our Google stars have increased from 2.4

[40:35] to currently 3.3 out of five. Um, and

[40:39] there's a lot of things that we've

[40:40] discussed. There's a lot of ongoing uh

[40:42] public relations building initiatives, a

[40:45] lot of items to demonstrate the value of

[40:48] our services. Those are also things I've

[40:50] been prioritizing on and working through

[40:52] throughout my tenure and will continue

[40:54] to do that.

[40:55] >> How how are you like how are you

[40:58] encouraging people if they did something

[41:00] to get those

[41:00] >> Yeah. So so we have

[41:01] >> double your reviews almost

[41:03] >> we have a variety of recognition and

[41:05] incentive uh rewards that we provide to

[41:08] our team members. And so an effort to to

[41:11] really kind of boost it because we've

[41:12] been talking about it for a while and

[41:14] been trying to kind of build this you

[41:16] know review. We have QR codes at our

[41:18] front desk and we remind people to do

[41:20] that. Uh we created a a incentive

[41:22] challenge for our customer solutions

[41:24] team.

[41:26] >> The the customer solutions team, we ran

[41:28] this from August now through the month

[41:30] of November. So the customer solutions

[41:32] representative based on our existing

[41:34] recognition programs and rewards that we

[41:36] have. the the person who has the highest

[41:39] number of five-star reviews uh from a

[41:42] customer that references their name in the review uh will receive an

[41:47] incentive reward of $500 at the end of the year. And then the person who

[41:52] receives the second highest number of

[41:55] fivestar reviews with their name

[41:56] reference receives a second place

[41:59] incentive bonus of $250

[42:02] subject to taxes and applicable

[42:03] deductibles. You have something to add?

[42:05] >> Yeah, I do. Um, I think one of the

[42:07] things that's really helped us also is

[42:09] our new communication channel, which is

[42:10] text messaging, because it's a lot

[42:12] easier for our customers to go in and

[42:14] just click that link and go do the

[42:16] review right away versus the QR code and

[42:19] everything else. So, I think that's

[42:20] really helped us get some of those

[42:22] policy reviews out.

[42:26] So within budget within you know our our

[42:28] approved policies for example um we do

[42:31] have a monthly recognition uh program

[42:33] for all of our team where uh employees

[42:36] and and their peers recognize people for

[42:38] something going above and beyond and

[42:40] each month we present that as part of a team meeting. There are um voluntary

[42:46] rewards as part of those as well to kind

[42:48] of boost morale and make sure folks are

[42:50] recognized in an industry that's

[42:52] oftentimes out of sight and out of mind

[42:54] and make sure that they're they're

[42:55] recognized all over.

[42:57] >> I attended a water users conference

[43:03] and uh they said that if the only time

[43:04] they ever hear from your from your

[43:06] organization is when your pipe breaks

[43:09] up. That's why yours are always low and

[43:13] service organizations

[43:15] think about you.

[43:19] » Absolutely.

[43:20] >> They almost never mess up.

[43:26] » A few other brief updates. We continue

[43:29] to service uh over 80 scrap containers

[43:32] per day throughout the season. We're in

[43:34] Mil Creek currently. uh compared to the

[43:36] past average of of of three consecutive

[43:38] years, we were averaging about 60

[43:40] containers a day. So we're still well

[43:43] over a 33% increase in this year's

[43:45] containerbased services uh which is a

[43:48] result of of many items later this year.

[43:50] Probably come October, we'll have a more

[43:53] comprehensive uh overview uh and provide

[43:56] some data as to this year's scrap

[43:58] program once it's all said and done and

[43:59] have some uh some new numbers for that.

[44:03] However, at the same time, we continue

[44:04] to evaluate the uh perspective curbside

[44:08] multi-waste model. Uh today, we do have

[44:11] some information uh that Rene's put a

[44:13] lot of uh time and effort into as kind

[44:15] of some some conceptual preliminary

[44:17] models on the financial piece, but also

[44:19] on the operational capacity for such a

[44:22] program. If you decide to move forward

[44:24] next month, there will be a lot more

[44:26] presented as as this the specifications

[44:28] of the program, size of the pile, what's

[44:31] accepted, what's not accepted, how do we

[44:33] manage your control code compliance

[44:35] concerns throughout the main service

[44:37] areas. Uh but as part of this analysis

[44:40] that Rene will largely present here

[44:42] later today, we've been meeting with

[44:44] other cities that do have existing

[44:46] herbite meeting. And so very recently we

[44:50] met with uh city of Flagstaff who I

[44:53] worked with before and managed a

[44:55] curbside bulky waste program. We also

[44:57] met with the city of Scottsdale in

[44:59] Arizona that I've collaborated and built

[45:01] relationships with. They service I think

[45:03] it was close to 80,000 residential

[45:06] homes. So kind of a similar uh number of

[45:08] households that they're servicing. Then

[45:10] recently, just last week, we met with

[45:12] the Sandy City Public Works Department

[45:14] to talk about how they manage their

[45:17] bulky waste program, uh, needs and

[45:19] methods, frequency of service, capacity

[45:22] from an operational perspective as well.

[45:24] So, so more to come on that and this is

[45:26] all helping to for us to kind of build

[45:28] our public relations and to to meet with

[45:30] the departments that we haven't met with

[45:32] before, for example. Uh, and also

[45:34] recently, uh, I met with, uh, the Utah

[45:37] Recycling Alliance that supports and uh

[45:40] basically coordinates a variety of these

[45:42] charm events. You may have heard of

[45:43] this, the community harvests.

[45:48] Uh so trying to boost our collaboration

[45:50] with them. There is a event coming up in Murray and they they partner with a

[45:55] variety of of different vendors. We're

[45:57] going to see how can we help to better

[45:59] support those and grow our public

[46:01] presence, provide some support from uh

[46:04] recycling and recovery perspectives

[46:06] during some of those community events.

[46:08] So, more to come on that and uh next

[46:10] month I'll have some more detailed

[46:11] information on a couple other items and

[46:14] that's all I have prepared for today and

[46:17] happy to take any questions.

[46:19] I think the charm is smart. I know we

[46:21] don't realize that and I like was in the

[46:24] middle of that going well that

[46:27] does that too, right? So, I'm glad that

[46:29] you're finding ways to collect other.

[46:36] » All right. Um, moving on 3.2, we have

[46:39] the safety and loss prevention.

[46:43] >> Yes, Shane Norris will will join us at

[46:45] the table here. He's presented a general

[46:47] overview of our current safety program.

[46:51] Uh, Shane manages and also oversees our

[46:54] um claims process from automotive

[46:57] accidents to employee injuries. and

[46:59] helps to uh do the investigations from

[47:01] beginning to end and make sure that

[47:03] we're best protecting our staff and and

[47:06] uh the organization's uh best interest.

[47:08] And so, as you probably remember me

[47:10] saying before, this industry,

[47:12] particularly the collections piece of

[47:14] the solid waste industry, is and has

[47:17] continued to be on the top 10 most

[47:19] deadliest occupations for a period of

[47:22] over a decade. Currently, the solid

[47:24] waste industry is considered the top

[47:26] five uh most deadliest deadliest

[47:29] industry to work in. That's largely as

[47:31] it pertains to driving and people end up

[47:34] getting out of their trucks and also as

[47:37] it relates to other folks on the road as

[47:39] well. So, so safety and and growing our

[47:42] safety culture is something that I'm

[47:45] constantly kind of trying to reinforce

[47:47] at the organization. Um Shane will pres

[47:50] provide a brief overview of his history

[47:52] but he used to be in a fire service

[47:55] department capacity and um I will hand

[47:57] it over to him unless

[48:02] » good morning. Um I apologize up front

[48:05] presentation not being dramatic you just

[48:07] dealt with please excuse me with that um

[48:11] my PowerPoint presentation skills

[48:14] they're dated so please excuse me for

[48:16] that one as well. Um again my name is

[48:18] Shane Norris. Um I started here with um

[48:21] East Labor of 22 and the first one to

[48:24] hold a fulltime position and safety as

[48:27] the uh such waste. Um with that being

[48:30] said coming in there were a lot of um

[48:33] issues in that low hanging fruit to

[48:35] reach the graph. So I've been doing a

[48:38] lot of that and then since then we've

[48:40] been going a lot of higher thing. I feel

[48:43] that we as a safety program have done

[48:46] significant improvements not just myself

[48:49] but as a whole organization but a whole

[48:52] and just getting complete buying. Um

[48:56] first one if you can

[48:59] um start with the safety culture um

[49:01] that's a big one here that Evan really

[49:03] stresses is making sure that we're all

[49:05] buying into this. Um this starts with

[49:08] recognizing safety issues, trends, using

[49:10] those transfer data, selecting that data

[49:13] and then acting upon it. I just looking

[49:15] at say well we have a problem here. We

[49:18] see the problem we want. No, we want to

[49:20] deal with that problem. We want to get

[49:22] it becomes a bigger problem. Um so

[49:25] starting with that it just that just

[49:27] starts with SOP identifying writing SOPs

[49:30] and different things the policies that

[49:32] help us with that having review to make

[49:34] sure that we're doing the right thing

[49:37] not just the right thing for the

[49:38] organization but the right thing for the

[49:40] individuals who are actually ones on the

[49:42] ground doing the work. Um, as Evan

[49:44] mentioned, it it is a d a dangerous job.

[49:47] Even though we are doing um where we're

[49:50] out picking up the trash bin,

[49:52] we still have significance accidents and

[49:55] injuries and bad things that um part of

[49:58] the safety culture also entails is, you

[50:00] know, practicing what you preach. It's

[50:03] very big, but as we sit in this office,

[50:05] most of us are in here. We're not

[50:06] wearing safety vests or safety helmets.

[50:09] We're not out in the field. I'm not

[50:11] wearing steel total protective shoes

[50:12] right now. They're comfortable office

[50:15] shoes here. But when we go out in the

[50:17] field, um supervisors, managers, even

[50:20] the executive staff, um practice, they

[50:22] put on the safety. We expect everyone

[50:24] else to wear high visibility. We expect

[50:26] them to they want to see us wearing it.

[50:28] They're like, "Look, if you want us to

[50:29] do it, you know, so when Helen's out

[50:32] there, you know, doing something in the

[50:33] field, she's got her vest on." That's

[50:36] important because they see that. they

[50:38] realize the element takes this

[50:39] seriously. I need to take this seriously

[50:41] because sometimes the helment we're not

[50:42] going to get paid. So it's very

[50:44] important that is safe to protect all of

[50:46] us.

[50:47] >> Um so with that it's also you know

[50:51] making sure that we have appropriated

[50:53] the correct funds that we need to

[50:55] provide whether it's fair training. We

[50:56] just had a third party come in and do

[50:59] extensive fire extinguisher training

[51:01] through department of transportation.

[51:03] day after I had a fire extinguisher

[51:05] train. So we brought out a party, had a

[51:06] live fire. We'll see a picture of it

[51:08] here in a minute. Um out in the back here and people had never fired

[51:13] extinguisher got to play with

[51:14] extinguishers, got to do multiple times.

[51:16] So we let the office of staff come in

[51:19] and have a fire extinguisher. So that

[51:21] cost money because we had to pay for the

[51:23] products, the trainers and some other

[51:24] things. Fortunately, we were able to do

[51:27] that.

[51:30] And again, if I if I use an acronym or

[51:32] any kind of terminology, please stop me

[51:34] and let um let you help you understand

[51:36] what I'm trying to say. Thank you, Rene.

[51:40] Um so, basically, it starts we want to

[51:42] start off with some training. Um just

[51:44] what we do with our operators. Um Monday

[51:47] morning tailgates. This is something we

[51:49] give out every Monday obviously and it's

[51:51] just a brief training of something. this

[51:54] today. They got basically a friendly

[51:56] reminder, just some things we try to

[51:57] some small topics we want to just make

[51:59] sure they have on the the forefront and

[52:02] we let the leads do this. Um the leads

[52:04] are the ones the teams that are on the

[52:06] field. Um we let them kind of we try to

[52:09] keep it under 10 to 15 minutes just a

[52:12] small training just something where the

[52:13] lease can have interaction first thing

[52:15] in the during the week Monday morning

[52:18] have interaction with all their um team

[52:21] discuss things and again there are

[52:23] various things and again this one was

[52:25] from the reminders last week was back to

[52:27] school um don't really think about it

[52:29] but when school's back in session it

[52:31] really affects us timing affects more

[52:34] people on the road um kids running

[52:36] around not paying attention. So that was

[52:38] last week. So try to keep a very current

[52:41] thing with our Monday morning tailgates.

[52:44] Um safety standowns is something we do

[52:46] once the month and that's going back and

[52:48] reviewing previous months um accidents,

[52:51] injuries, anything that important that

[52:53] happened back then that they should be

[52:55] made aware about. Excuse me. What that's

[52:58] doing is that's we're not making fun of

[53:01] people because they had an accident.

[53:02] We're just saying, hey, well, this

[53:03] happened. This could happen to you. we

[53:05] don't want this to happen. And then we

[53:07] have discussion what what could be,

[53:11] you know, we look out for in the future

[53:13] to make sure this doesn't happen to you

[53:14] or or someone else. Um and then at the

[53:17] end of the month we offer um basically

[53:19] our bread and butter safety trainings.

[53:23] This last month we did a obstacle

[53:25] course. We set up some cones. We worked

[53:27] on bagging. So all the drivers, anyone

[53:29] who operates a commercial vehicle is

[53:31] going through some movement obstacle

[53:33] course. Um this week is basically just

[53:36] doing the post check offs and what to

[53:38] look for and specific items and

[53:39] everything on the trust just making sure

[53:42] we're being compliant with department

[53:43] transportations for CDO directors.

[53:47] So that's basically operation training

[53:49] um for no question

[53:52] managers and supervisors. Um, obviously

[53:55] with the higher position, we try to have

[53:56] a little bit more detailed um, training,

[54:00] like with distracted driving, what to

[54:02] look for, not necessarily them doing the

[54:04] distracted driving, but what to look for

[54:06] when they're out in the field observing

[54:07] our drivers. Um, making sure they're not

[54:10] on their cell phones, they're not

[54:11] talking on the radios too much. They're

[54:12] making sure the seat belts.

[54:15] Um, accident investigation reporting. We

[54:18] do training on this once a year. Is

[54:19] basically just staying current with our

[54:20] trends on how we investigate accidents.

[54:23] for ourselves. Um, this is really big.

[54:25] We give you like accident

[54:29] investigation with the insurance and

[54:30] everything. This is kind of where it

[54:32] starts here. Reasonable suspicion. We

[54:35] had this training uh last week. Um, this

[54:37] is required for people who um have CDL

[54:41] drivers working for them. Managers,

[54:42] supervisors are required to have my

[54:44] annual reasonable suspicion of drug and

[54:47] alcohol. what to look for, signs and

[54:49] symptoms, um just different things to

[54:51] make sure we're staying on top of that.

[54:52] It goes in line with our drug alcohol

[54:54] testing policy.

[54:57] Um injury response, what to do, you

[55:00] know, what someone gets hurt on the job

[55:03] type of things where they need to be in

[55:04] the ER, can we just take them to our

[55:06] work position?

[55:08] Maybe somebody just they got hurt, but

[55:10] they don't want to report it. It's like,

[55:12] you know, look, I wrote my ankle. So,

[55:15] we're like, okay, let's document that

[55:17] with the Utah's first reported injury.

[55:19] That just kind of starts the thing

[55:21] because if tomorrow you can't get out of

[55:22] bed, your ankle now the paperwork is

[55:24] started. It's an easier flow into the

[55:26] system. It just releases right into

[55:31] hazard spill prevention and cleanup.

[55:33] Unfortunately, we have some hydraulic

[55:36] spills issues that happen. Mark our

[55:38] truck. So, 50 gallons hydraulic fuel. So

[55:40] you can imagine when 50 gallons of nasty

[55:43] stuff leaks or spills, it can be a mess

[55:45] and the pump's on. If we don't catch it

[55:47] soon enough, it can be pretty ugly.

[55:50] We'll have another We'll discuss that a

[55:52] little further down, but we want to make

[55:53] sure our supervisors know what to do

[55:55] when they show up, how to get down the

[55:57] proper

[55:59] erator

[56:06] staff, you know, we can't leave out the

[56:07] office staff here. We got to make sure

[56:09] that uh they're safe. They're doing

[56:10] everything they're supposed to do. Um

[56:13] because we are in a county facility, we

[56:16] um kind of piggyback off the county's

[56:17] emergency response. This manual is what

[56:20] to do if a bomb press

[56:22] the shooter shows up, fire alarms, gun

[56:27] co.

[56:30] So we work hand in hand. Uh Rusty

[56:33] upstairs is my safety counterpart with

[56:34] the county. She and I meet about once a

[56:36] year just kind of talk about everything.

[56:38] Ergonomics, that's kind of a new

[56:40] important topic, especially for office

[56:42] staff. Um, we've identified we were

[56:44] having some different issues, some of

[56:46] back, some leg issue going on. Um, and

[56:50] then we recognize that and that's thank

[56:52] you for approving, but we got new office

[56:54] chairs finally. So, have one more gap

[56:58] for someone who's larger guy fit in. So,

[57:01] it fits me a lot. Thank you. when you're

[57:04] sitting in a chair all day, it makes

[57:06] sense something great. Uh first aid, we

[57:09] want to make everybody's current on

[57:11] first aid CPR. We do offer CPR training

[57:14] twice a year to our staff. Make sure

[57:17] everybody's knows what's going on. Um

[57:20] getting an active shooter, fire,

[57:21] earthquake drill. We've worked with the

[57:25] Utah Shakeout. We've had them come in

[57:27] and do some training. It's kind of fun

[57:30] because they they bring some fun stuff.

[57:32] Then we have some online options that

[57:34] are given to us through Utah trust

[57:37] reliant. It's um different topics.

[57:41] Sometimes we'll use that um judges hazel

[57:43] here maybe a workplace um bullying or

[57:47] harassment or something. We can do them

[57:49] online. We have ways to track it to see

[57:51] where everything and who's taking and

[57:53] who's doing well to make sure everybody

[57:55] stay compliant.

[57:57] So that is training. Any questions

[58:02] for you? Trying to go fast. I know you

[58:04] guys want to get up.

[58:07] Um, so the Utah Local Government's Trust

[58:11] is our basically our insurance agency

[58:13] that we work. Um, they have 650

[58:16] different cities, counties, districts

[58:19] throughout the state.

[58:22] They actually do a real good job.

[58:23] They're a great resource for us. Um I

[58:25] use them consistently

[58:27] um to questions how we do things

[58:31] about having an issue with workers comp

[58:34] representative I reach out to them and

[58:36] before I know what my issues were solved

[58:38] so we're very fortunate to have them um

[58:41] but with that they have some things that

[58:43] they expect from us um infrastructure

[58:46] inspections

[58:47] they essentially making sure you know

[58:49] once a month I walk the entire property

[58:52] um to look for any kind of hazards any

[58:54] kind of crack in the sidewalk, any kind

[58:56] of issue that cause an injury or

[58:58] something. Again, because we're a

[59:00] county, you have to work with the county

[59:01] to get it fixed. Um the most recent

[59:04] probably large scale was a few years

[59:05] ago, we had to identify

[59:08] that need to repainting down to CGI

[59:11] brought to the board. The board approved

[59:12] it and so now we made a lot of trips and

[59:15] areas and then some slips and stuff I

[59:19] um complaint documentation. This is a

[59:21] new one. So basically what the trust is

[59:24] asking is that we start the

[59:26] documentation when we have a customer

[59:27] complaint come in it they want to know

[59:29] that first phone call. So now we we have

[59:32] implemented where we're documenting

[59:33] everything through emails to where if

[59:36] the complaint does go to some kind of

[59:38] financial issue where we have to file a

[59:39] claim they have a paper trail of where

[59:42] that um came from. Um employee

[59:45] management policy review. This is just

[59:47] making sure that we're holding our

[59:49] compliance, that we're reviewing our

[59:51] SLPs and our policy manual to make sure

[59:53] it's current, making sure we're seeking

[59:54] legal advice periodically to make sure

[59:57] that we're not doing anything we

[59:58] shouldn't be doing.

[1:00:01] From risk assessment, it says um making

[1:00:04] sure that we have audits that come in

[1:00:07] every now and then. So, making sure that

[1:00:08] the number we put down, the amount for

[1:00:11] salaries for workers comp and

[1:00:13] everything, making sure that's

[1:00:14] compliant.

[1:00:16] Well, mayor and legal awareness is just

[1:00:18] making sure we're staying up to date.

[1:00:20] Um, they require us, I see us meeting to

[1:00:23] I have to sit through legal training, that to sit through. I

[1:00:28] got to stay current on liability, legal

[1:00:30] issues and trends and everything just

[1:00:33] make sure that I'm staying educated

[1:00:35] everything that I need to do.

[1:00:40] Um, driver accountability, making sure

[1:00:43] that we hold our drivers accountable,

[1:00:45] making sure that we're doing background

[1:00:46] checks on them, checking all our

[1:00:49] drivers when they come in to the company

[1:00:51] to make sure they're safe for distracted

[1:00:54] driving policies, SOPs, making sure

[1:00:57] again that we're following that we're

[1:00:59] doing everything we can to mitigate the

[1:01:00] distracted driving and try to take

[1:01:02] specific things away. Um, we have some

[1:01:05] drivers who they love to talk on the

[1:01:07] radio, but driving, so we have to kind

[1:01:10] of get on about that. Supervisor

[1:01:13] accountability is making sure that we

[1:01:15] are holding our supervisor accountable,

[1:01:16] that they're out doing their job, making

[1:01:18] sure that everyone is playing safe and

[1:01:19] playing by the rules, no one's speeding,

[1:01:22] no one's talking on their phones,

[1:01:24] wearing their seat belts. Um, high risk

[1:01:27] driver trigger. This is something that

[1:01:29] we we have documentation through

[1:01:31] accidents that if we start realizing

[1:01:33] there's a driver with a trend, it may be

[1:01:35] something small, may hit a little

[1:01:36] mailbox one day, they may hit a fence

[1:01:38] one day, get a tree one day, and they'll

[1:01:40] seem small when you look at them one by

[1:01:42] one, but as they accumulate over a six

[1:01:44] month or 12 month period, you realize

[1:01:46] that you may have a driver that's just

[1:01:48] being unsafe or not doing what they're

[1:01:49] supposed to do. So that lets us know, we

[1:01:52] review that once a week. We look at

[1:01:53] specific drivers and their history and

[1:01:55] their trends and then we take action.

[1:01:58] That action may be retraining. It may be

[1:02:00] bringing them in, putting them with

[1:02:01] another driver or some senior to kind of

[1:02:04] follow them. Sometimes supervisors get

[1:02:06] in there. We got a young lady who's

[1:02:08] having difficulty with backing. So we

[1:02:10] put a supervisor in there with her drove

[1:02:12] around and just did some training on the

[1:02:14] job training just to make sure she's

[1:02:16] comfortable with acting.

[1:02:21] Um documentation and compliance with the

[1:02:24] trust. Also, I'm not going to read all

[1:02:25] these things. So, if you have anything

[1:02:27] um anything up that kind of sticks out

[1:02:30] to you, basically my job is to make sure

[1:02:32] we're doing all of this to make sure

[1:02:34] that we're keeping a reporting, make

[1:02:36] sure we have updates, medical care, um a

[1:02:39] return to work policy.

[1:02:42] So, what this does is with us making

[1:02:44] sure because we get basically audited

[1:02:46] from the trust once a year. They come

[1:02:48] in, they sit down with me, and I'm going

[1:02:49] to provide documentation that we're

[1:02:51] doing all this. And in doing so, we

[1:02:53] receive a 5%

[1:02:55] reduction in our premiums. Uh that that

[1:02:59] sometimes can be substantial. So that's

[1:03:02] just one way that we're saving money

[1:03:04] using the trust. They just by doing this

[1:03:06] documentation, making sure they come in,

[1:03:08] they just where's this, where's this, we move over, it is once

[1:03:12] they're satisfied, then we get our

[1:03:14] annual driver sent.

[1:03:16] >> Where are the VRs?

[1:03:17] >> All the vehicle records.

[1:03:19] >> Oh. So once a month, every driver who's

[1:03:22] employed here with a CDL, including

[1:03:23] myself, operation manager David, um we

[1:03:27] get checked. So if

[1:03:30] any of it's heading out the window this

[1:03:32] weekend, had a little too much, we're

[1:03:33] going to know about it real quick. Um

[1:03:36] and where that comes into play, again

[1:03:37] going back to the trigger hazards, if I

[1:03:40] have a driver who's got several speeding

[1:03:42] tickets, be able to use blanker, even if

[1:03:44] they're in their personal vehicle, we're

[1:03:46] going to know about it. So, you know

[1:03:47] what's funny? He got citation for

[1:03:49] speeding and then we call him speeding

[1:03:50] over here and then we can address that

[1:03:53] for you.

[1:03:56] >> There any questions on the trust that I

[1:03:58] could answer?

[1:04:02] » Okay. Now, the fun stuff.

[1:04:06] Unfortunately, we do have accidents. Um

[1:04:08] sometimes the incidents sometimes our

[1:04:10] fault, sometimes not our fault.

[1:04:13] So the process um essentially once the

[1:04:16] accident happens, the driver reaches

[1:04:19] out, calls the manager or the

[1:04:20] supervisor, we go out and do an

[1:04:21] investigation. We coordinate with police

[1:04:23] officers. If police are involved, if

[1:04:25] 911's involved, of course, they're the

[1:04:27] first go take care of the emergency. Um

[1:04:31] and our supervisors again do their

[1:04:32] training. They make sure they get a

[1:04:34] witness statements. They get a statement

[1:04:35] from your party, our information, the

[1:04:38] driver statement. collect whatever the

[1:04:40] information you need. They bring it back

[1:04:43] in here once a week to go over the

[1:04:46] accident. We determine what it's fault

[1:04:49] at fault or corrective action needs to

[1:04:51] be taken there that follows through

[1:04:54] there. We keep a point system.

[1:04:57] Basically, you have an accident that

[1:04:59] you're found at fault. Points accumulate

[1:05:01] once you get to certain notice actions

[1:05:05] and so on.

[1:05:07] in-house claims. Um, so what this is,

[1:05:10] let's say we sometimes we'll just damage

[1:05:13] a mailbox, something that we don't want

[1:05:15] to file an insurance our deductible the

[1:05:18] insurance on anything that starts at

[1:05:20] $10,000. So, if I can handle that at

[1:05:23] $3,000 with an in-house payment, it

[1:05:26] saves that much money. And then it also

[1:05:28] saves us in the premiums of the backend

[1:05:31] years. Just like you have an accident,

[1:05:33] you have a little ding, you know, next

[1:05:35] thing you know, your insurance is

[1:05:36] probably going to go up the bottom year

[1:05:37] because of that. We try to handle small

[1:05:40] things, negotiate with whomever, the

[1:05:43] other property owner, and just work it

[1:05:45] out. Once we work out and I usually have

[1:05:48] a little sit down, we discuss what's

[1:05:49] going on. We discuss it. the estimates

[1:05:51] that were provided to us and then if

[1:05:53] approved go from there uh making sure

[1:05:56] that we file the proper paperwork

[1:05:58] following with the notice of claim which

[1:06:00] required by the state of Utah anytime

[1:06:02] anybody's receiving financial back from

[1:06:05] a government entity or city and then

[1:06:08] getting a property release signed.

[1:06:12] >> So it makes sense that you would just

[1:06:14] pay out of pocket for anything below the

[1:06:16] deductible. Is there an amount of above

[1:06:18] the deductible you would just pay out

[1:06:19] with this result? Because I've done that

[1:06:21] myself where it's like not worth dealing

[1:06:23] with the insurance

[1:06:24] >> that it would be case by case,

[1:06:26] >> right?

[1:06:26] >> Um and there are some that fall under

[1:06:28] the $10,000, but when they start getting

[1:06:31] into like rental cars and other things

[1:06:33] like that, we don't have a policy or

[1:06:35] anything that dictates how we would

[1:06:37] handle that. So, we just kind of right

[1:06:38] now live saying go with that. We You'd

[1:06:42] be surprised. I don't want to get into

[1:06:44] detail some of the craziness we deal

[1:06:46] with. with people demanding a brand new

[1:06:48] car, people demanding, you know, it's a scrape down the road.

[1:06:52] >> Yeah.

[1:06:53] >> So that again would be a case by case.

[1:06:56] Now we have done that in the case of our

[1:06:57] own field. We have damage. We had an

[1:07:00] accident last year and we decided to

[1:07:02] write that off and keep it file just

[1:07:04] because

[1:07:11] » Okay. And then uh last training we get

[1:07:13] our drivers back on route discuss that

[1:07:16] if there's any kind of issue um we get

[1:07:18] the proper training

[1:07:20] make sure they feel comfortable to get

[1:07:22] them back to route. We have some drivers

[1:07:24] who have an accident and doesn't phase

[1:07:26] them. We have some drivers that are

[1:07:27] literally taking two days off of work

[1:07:29] for getting treat. So it's just we just

[1:07:32] got a case by case basis. Thank you. Um

[1:07:36] this is just some quick numbers. arm

[1:07:38] functions for 24 and 25 for the year. Um

[1:07:42] there's a lot going on with the arm. I

[1:07:45] believe most of you have seen the arm

[1:07:46] functions both on those. Um sometimes we

[1:07:49] put our drivers in bad situations,

[1:07:52] narrow streets, cars parked on both

[1:07:54] sides of the streets, overgrown trees,

[1:07:57] mailboxes, whatever. So yes, they're

[1:08:00] supposed to get out and move, but

[1:08:00] sometimes they don't have anywhere to

[1:08:01] move it. and then trying to get the can

[1:08:03] and reach it and the same. Um,

[1:08:05] unfortunately backing is something that

[1:08:08] we we charge for zero backing accidents

[1:08:10] annually, but unfortunately we have um

[1:08:13] but we do require drivers to back up

[1:08:16] lines. There's a lot of backing. Some of

[1:08:18] our drivers will literally have 40

[1:08:20] backends a day backing into a culac off

[1:08:24] of a busy intersection. So luckily those

[1:08:28] heavier backing rails we do try to draw

[1:08:30] more experienced senior drivers on

[1:08:32] those.

[1:08:34] >> Thank you.

[1:08:36] >> Um just some fun little pictures here.

[1:08:38] Um this is a hydraulic spill that

[1:08:40] happened last year. We discussed that

[1:08:41] earlier. The driver identified the

[1:08:44] hydraulic league reached out the

[1:08:46] supervisors through their training. They

[1:08:48] came out. We started mitigating the

[1:08:50] spill as much as possible, get more

[1:08:52] dried down, getting the proper

[1:08:53] resources, uh, dispatched to the area to

[1:08:56] make sure that we had enough people on

[1:08:58] site to deal with it. This also comes

[1:09:00] with notifying the municipality that

[1:09:03] we're in or the special municipal

[1:09:05] special districts to let them know we

[1:09:07] have this, we're in your area, we're

[1:09:09] working on it. Um, we also reach out to

[1:09:11] the health department to notify them.

[1:09:13] Sometimes we get response from them,

[1:09:14] sometimes we don't. But they're a great

[1:09:16] resource to come out and help us take

[1:09:18] care of the incident. And if it does

[1:09:20] escalate beyond our resources, they can

[1:09:22] come in with more more resources to help

[1:09:25] us.

[1:09:29] Um, this is just to show you what some

[1:09:30] of our drivers deal with. Um, this is

[1:09:32] just a typical street

[1:09:35] neighborhood here.

[1:09:37] You can tell how old the trees are with

[1:09:39] the cars.

[1:09:42] This time of year, we hit a lot of tree

[1:09:43] branches. Obviously, our trucks are 12

[1:09:46] and a half, 13 ft tall. As we're

[1:09:48] cruising down, we have to go down the

[1:09:50] road. We really have an option. So, our

[1:09:52] drivers try to be careful, but this time

[1:09:54] of year, things are growing. You know,

[1:09:55] they may a month ago, it may not be

[1:09:57] there. This month, there's a tree

[1:10:00] sitting up the road. Right now we're

[1:10:02] getting a lot of communication, lower

[1:10:04] line, power line type stuff. Um, so what

[1:10:07] happens? So we spoke at parking lot

[1:10:09] power and if they don't come right is

[1:10:12] they heat up like most plastic or rubber

[1:10:14] it starts to sag and then the bow

[1:10:17] driver's been down that road every

[1:10:19] Tuesday all year long and all of a

[1:10:21] sudden yesterday was 110 degrees

[1:10:24] whatever and they go down they catch the

[1:10:25] power alarm. Sometimes the power line

[1:10:28] snaps or the line itself snaps. Um,

[1:10:31] sometimes we take a few holes. So, next

[1:10:34] video here. Um, it's kind of grainy.

[1:10:37] It's obviously a rainy day, but if you

[1:10:39] kind of look just up the top, Rene, if

[1:10:42] you can kind of point out the power line

[1:10:43] just at the top of the road. Um, right

[1:10:46] in there. That's a power line that was

[1:10:48] installed. This is a Tuesday route.

[1:10:51] We've been down the road the Tuesday

[1:10:52] before. The power line wasn't installed.

[1:10:55] They installed it between that Tuesday

[1:10:56] and then they decided to add it. Um, so

[1:11:00] our driver hopefully the sound you make

[1:11:02] sure the sound off right

[1:11:08] you guys hearing our drivers and someone

[1:11:09] talking themselves have like a podcast

[1:11:12] on

[1:11:13] >> Yeah. So anyway, you can see the power

[1:11:15] line a lot better there. Again, this was

[1:11:17] recently Kong. Um, and here in just a

[1:11:19] second we're going to catch that with

[1:11:21] the top of our truck. And if you start

[1:11:22] looking towards the right of the camera,

[1:11:26] you'll start seeing Transformers block.

[1:11:28] you start seeing. So right now the power

[1:11:30] line is on the truck.

[1:11:32] >> The communication f I don't want to see

[1:11:33] power line

[1:11:39] you start seeing flashes.

[1:11:46] Just a second. Another one pop right

[1:11:48] there.

[1:11:49] Um our driver realizes uh oh something

[1:11:52] wrong. Backs up realizes the lines on

[1:11:54] his truck. Um, unfortunately this

[1:11:57] happens quite a bit. I've formed a good

[1:12:00] relationship now with Rocky Mountain

[1:12:01] Power. Reach out to them. So, in showing

[1:12:03] you this, what we try to do is we

[1:12:05] encourage our drivers through training

[1:12:06] and conversation to say, "Hey, will you

[1:12:08] identify this line's low or a tree is

[1:12:10] low or there's some form of hazard? Let

[1:12:11] us know." So, I've got Rocky Mountain

[1:12:13] Power. I work flows again with other

[1:12:15] service districts and their goals and

[1:12:17] public works to try to mitigate this as fast as possible because this pulled

[1:12:21] down two power lines and two power poles

[1:12:23] that landed on someone's house. So that

[1:12:26] could have been really ugly.

[1:12:27] Fortunately, Rocky Mountain Power signed

[1:12:29] off and this is not our fault that the

[1:12:30] line was going low and we got lucky with

[1:12:33] that one. So

[1:12:36] the next one here, next video,

[1:12:41] Rene, if you can kind of just jump to

[1:12:43] about 30 seconds.

[1:12:47] This is just some of the stuff our

[1:12:49] drivers have to deal with. This is just

[1:12:51] one of those again Mil Creek. um just

[1:12:54] from the storm that just came in super

[1:12:57] fast. Our drivers, this guy over here,

[1:13:00] the one you see, he he slipping and

[1:13:02] sliding and our driver is going to try

[1:13:04] to make it down the hill. We've got

[1:13:06] another chance.

[1:13:13] And so he's going then you'll see the miles per hour up there go to zero,

[1:13:17] but he's still moving.

[1:13:30] Yeah.

[1:13:37] » And then he's setting right out

[1:13:40] the major intersection. He is complete

[1:13:43] slide. His rear ends going out from

[1:13:44] under him.

[1:13:51] Yeah, you slide away. There's no rolling

[1:13:55] doing everything. Can

[1:14:00] » I just want to put this in there just to

[1:14:01] let you know that some of the hazards

[1:14:03] that our drivers do face. I mean, these

[1:14:05] trucks, you would think they would do

[1:14:06] really well in the snow, but they do

[1:14:07] not. Um, just like a normal pickup

[1:14:10] truck, if you don't have four drive, the

[1:14:12] rear end is pretty light.

[1:14:14] This just happened.

[1:14:16] Yeah, don't mind us.

[1:14:18] >> Oh, it'll be fine.

[1:14:19] >> Yeah.

[1:14:28] » So, anyway, as you can tell, he just

[1:14:29] slides right out to the major

[1:14:30] intersection here. Fortunately for us,

[1:14:33] there are anyone else or no cars coming

[1:14:35] and our driver did a great job as a

[1:14:37] professional and he straight right out

[1:14:39] and finished his round.

[1:14:48] Thank you.

[1:15:04] » Okay. Yep. I'll move that. Okay. So, um

[1:15:07] this is just showing some insurance and

[1:15:09] monies um that happened with automobile

[1:15:11] claims. Um, obviously 2024 is up there

[1:15:15] for the more senior members of the

[1:15:17] board. You may remember the sugar house

[1:15:18] incident. This is where that money came

[1:15:20] from. Um, it was an expensive year. Um,

[1:15:24] 25 last year we had some damage with a

[1:15:27] truck on public trust. You can kind of

[1:15:29] see our trend in 26. Knock on wood. We

[1:15:32] seem to be doing really well with our

[1:15:34] money and everything so far. Any

[1:15:38] question of reading those numbers? Okay.

[1:15:42] U workers compensation. Um again we

[1:15:44] discussed earlier about filling out the

[1:15:46] person report of injury making sure that

[1:15:48] we we're notified of every injury so we

[1:15:49] can collect the date and the trends. We

[1:15:52] do have policies for restricted duty.

[1:15:54] That's when someone who's injured on the

[1:15:56] job and they have to return to work but

[1:15:58] they can't drive commercially vehicle.

[1:15:59] So basically some kind of clerical work

[1:16:01] or we have some smaller route audit type

[1:16:03] of work we have them do. We do have a

[1:16:06] return to work process depending upon

[1:16:08] the injury and how long the employee was

[1:16:10] out work on the retraining and the

[1:16:14] everything. It's again it's a case by

[1:16:15] case. If you miss two weeks of work, you

[1:16:17] don't need as much training as someone

[1:16:18] like I've got individual out six months.

[1:16:20] Obviously, that individual is going to

[1:16:22] have to have a lot of retraining once

[1:16:23] they come back. Um, this all affects our

[1:16:26] uh EOD. You have to experience

[1:16:29] familiar with EOD. That's our experience

[1:16:30] modification factor. That's what

[1:16:32] determines our comp premiums through our

[1:16:35] insurance. The higher the number,

[1:16:37] obviously, the higher we're going to pay

[1:16:39] at the end of the end of the day with

[1:16:40] our premiums. Um, our E mod when I

[1:16:43] started here in 22 was 2.33

[1:16:46] with one being ideal, one being perfect.

[1:16:50] 2025, we cut it down to 0.74,

[1:16:54] now 1.26, six showing us a savings of

[1:16:58] over $21,000 just from handling the

[1:17:02] workers comp claims and having fewer

[1:17:04] claims everything they've gone through

[1:17:06] with that. Um and then the next slide is

[1:17:10] just some showing some of the numbers um

[1:17:13] with injuries. Um 2026 this just to help

[1:17:21] chair

[1:17:23] >> the claim for 2026. This is actually

[1:17:26] just two claims. This the one individual

[1:17:28] I told you has been out six months with

[1:17:29] a rotator torn rotator cuff.

[1:17:32] >> We're pushing $90,000 just on that one

[1:17:34] individual. So th this number the 112 is

[1:17:37] literally just two individuals um claims

[1:17:40] filed for the year. So it's just

[1:17:42] expenses are getting higher as we all

[1:17:45] things going up. Are there any questions

[1:17:47] with this?

[1:17:49] >> Awesome.

[1:17:51] Well, thank you. I appreciate the

[1:17:53] opportunity to speak before you and

[1:17:54] there's no more questions. I will be

[1:17:57] >> Thank you so much.

[1:18:00] for all you do to keep

[1:18:02] our uh everybody safe. know that.

[1:18:06] >> All right. Um, let's move on to 3.3. Um,

[1:18:12] there's something I'm actually really

[1:18:14] looking forward to talking about is a

[1:18:16] preliminary curbside bulky waste model.

[1:18:18] And just to clarify, we're going to get

[1:18:20] a lot more information about this next

[1:18:21] month as well. So, if there's questions

[1:18:23] that Evan doesn't cover, we will um

[1:18:28] probably cover those next. So,

[1:18:29] >> y I'm going to pretty much hand this off

[1:18:31] to Renee who's been instrumental in

[1:18:33] preparing this information uh and kind

[1:18:36] of building these u preliminary

[1:18:38] conceptual models that that we'll review

[1:18:40] uh today. So,

[1:18:42] >> yeah, just like uh board chair Gray had

[1:18:45] mentioned is I'm really excited to talk

[1:18:47] about this because as you all know our

[1:18:49] bulky waste program is our most popular

[1:18:51] program and I think in any city even

[1:18:54] outside of our um our district. Uh it's

[1:18:57] such a what we found out is that's the

[1:18:59] most popular program that a lot of the

[1:19:02] officials even went on.

[1:19:05] Surprising to me. Wow. That's exciting.

[1:19:07] So this is um this is again just a high

[1:19:10] level giving you all just a little bit a

[1:19:13] taste of what we'll discuss more in

[1:19:14] detail next month of how program would

[1:19:17] work more specifically. But just wanted

[1:19:20] to give you some comparisons of

[1:19:22] historical data. um what we're looking

[1:19:25] at current year, what we're projecting

[1:19:27] based on some assumptions that we'll

[1:19:28] review high level here. So, as you all

[1:19:31] know, um our scrap program has

[1:19:34] historically been able to service

[1:19:36] between 9 and 10% of the overall

[1:19:37] population that we service every week.

[1:19:40] And so, um and then also our our our

[1:19:43] folks that are on what we call our

[1:19:45] unfulfilled weight list request has been

[1:19:47] trending about 3,000 a year. So, those

[1:19:49] are 3,000 additional folks that have

[1:19:51] told us, you know, they're willing to

[1:19:52] wait on that that cancellation wait

[1:19:54] list. Um, and the great news is this

[1:19:57] year, as Evan pointed out earlier, we're

[1:20:00] already greater than 33% over what we've

[1:20:03] done historically in prior years. So,

[1:20:05] just a few of the changes that some

[1:20:06] great ideas he came in with and

[1:20:08] brainstormed as operations and and just

[1:20:10] really made it a little more successful.

[1:20:12] So that's tren having us trend to be

[1:20:15] about 12% of our of our overall

[1:20:18] population. So that's pretty significant

[1:20:20] increase just in one year just with the

[1:20:21] minor changes we've made. Um so as you probably may know um our current

[1:20:28] container based automation system isn't

[1:20:30] the most efficient um and we just really

[1:20:33] don't think it's going to be sustainable

[1:20:34] for over time. So that's why we've been

[1:20:36] really digging in and saying what could

[1:20:38] we do in the future?

[1:20:40] Um, so the proposed curbside model and

[1:20:44] that we're looking at providing is we

[1:20:46] could potentially provide the service to

[1:20:49] all of our residents up to twice a year.

[1:20:51] Um, now this is based off of a 50%

[1:20:54] setout rate which in talking with all of

[1:20:57] these other cities that's basically what

[1:20:59] they've experienced is not everyone's

[1:21:01] going to have all the items to put out

[1:21:04] even at that time. So in the first part

[1:21:06] of the year, our first pass, um maybe

[1:21:08] resident A has some stuff. In the second

[1:21:11] part of the year, maybe resident B has

[1:21:13] some stuff or maybe resident A has stuff

[1:21:15] in both first and second, but resident B

[1:21:17] has nothing. So again, this we were we

[1:21:19] were basing on an assumption of about

[1:21:21] 50% and then when we went in was talking

[1:21:23] with these other cities, they said

[1:21:25] you're you're right on essentially

[1:21:26] because that's what we've experienced.

[1:21:30] Um, so the program would operate with

[1:21:32] three collection crews is what we're

[1:21:34] looking at. So each consisting of two

[1:21:36] full-time employees and one temporary

[1:21:38] employee. The difference between our

[1:21:39] seasonal employees that we have now

[1:21:41] versus a temporary for this projected uh

[1:21:43] program is that in the future we would

[1:21:46] be going with a temp company temp agency

[1:21:50] you can say. So, so there's a little

[1:21:52] more

[1:21:54] liability on making sure we're going to

[1:21:56] have those that staff and then also

[1:21:58] we're not meeting them to be CDL

[1:22:00] certified. So, this is someone that's

[1:22:02] going to be more on the ground to going

[1:22:04] ahead inspecting getting the piles ready

[1:22:07] um for the two full-time folks that are

[1:22:09] coming up behind operating those trucks.

[1:22:11] So, that's that's been a focus that

[1:22:14] um the proposed bulk side waste program

[1:22:16] would operate from February through

[1:22:18] October. that that's essentially being

[1:22:19] able to add an additional 40 days to the

[1:22:22] program um because of this this this way

[1:22:26] that we're doing it versus the container

[1:22:28] reservation system. And then during the

[1:22:30] bulky um bulky way off season, those two

[1:22:34] full-time employees will still have work

[1:22:36] to do because they still have the the

[1:22:38] leaf program that will run once uh the

[1:22:41] bulky ways program starts through end of

[1:22:43] December and then in January.

[1:22:47] So they're going to have work all year

[1:22:49] round.

[1:22:51] I pause there. Any questions so far?

[1:22:57] So by transitioning from this individual

[1:23:00] container reservation program to uh to

[1:23:02] the bulk side or the curb side program,

[1:23:05] we are forecasted to reduce uh obviously

[1:23:07] the uplift truck rentals and container

[1:23:09] maintenance because those would go away.

[1:23:12] um fuel maintenance, seasonal CDL

[1:23:14] drivers in overtime, which I already

[1:23:16] talked about briefly, and administrative

[1:23:17] support right now. Um I don't I'm sure

[1:23:20] everyone's may have some idea of the

[1:23:23] administrative support that the current

[1:23:24] scrap program takes. Um but it takes a

[1:23:28] lot and so this will really help reduce

[1:23:30] on that that cost

[1:23:33] the time to where we can move forward

[1:23:35] with some great wonderful new programs

[1:23:36] for for the district. Um, can mattresses

[1:23:40] go in this program? So, that's still

[1:23:43] TBD. Um, so because what we've learned

[1:23:45] from some of the partner cities that

[1:23:47] we've talked to is um I think it was was

[1:23:50] it Scottsdale, they allow like uh the

[1:23:52] single and the full but anything over

[1:23:54] that then they do not allow um because

[1:23:57] you looking at one person versus two or

[1:23:59] three that have to be in there. Plus it

[1:24:01] also takes up a lot of space in that um

[1:24:04] in in our rear loader which is the main

[1:24:07] vehicle that we will be using. And we

[1:24:10] also have an additional program called

[1:24:11] the SECS program that the folks can sign

[1:24:14] up for that we can come and even though

[1:24:16] it's it has a fee and has a cost but you

[1:24:18] know those are things hopefully people

[1:24:20] aren't overturning their mattresses um

[1:24:22] often

[1:24:25] and each their own. I guess

[1:24:26] >> we do see a lot of in the scrap program.

[1:24:29] So there's a high likelihood we will

[1:24:32] accept them if this is initiated at

[1:24:34] least from from the but they can jam

[1:24:37] with the trucks and get wedged if we're

[1:24:38] standing blades create a lot of problems

[1:24:41] with the reload truck we're able to pack

[1:24:43] the materials and I think this year

[1:24:45] alone we had one instance where we were

[1:24:48] dropping the scrap containers and we're

[1:24:50] able to load I think it was like 16 or

[1:24:52] more individual containers into one

[1:24:55] reload truck saving transportation

[1:24:58] >> costing from the disposition facility.

[1:25:00] That's a big part of what this looks

[1:25:02] like in

[1:25:05] our

[1:25:06] >> GTS

[1:25:08] temporary transportation.

[1:25:10] >> Yeah.

[1:25:13] >> So, so the new model will require some

[1:25:17] initial capital to to make the program

[1:25:20] work to we've uh come up with what those

[1:25:22] figures look like.

[1:25:25] So the price tag includes this initial

[1:25:27] capital with um three articulating

[1:25:29] grapple loaders for the bulky loading

[1:25:31] itself into one of the rear load trucks

[1:25:34] um per team. And we're also researching

[1:25:36] possibly at least to own

[1:25:40] to just see what that looks like

[1:25:42] especially in year one as we're starting

[1:25:44] to just roll this out and see okay how

[1:25:46] active are our residential folks going

[1:25:48] to be our projections and assumptions

[1:25:51] right on or are they um way off

[1:25:55] >> so financial highlights I know this has

[1:25:58] been the the big piece that everyone's

[1:26:00] want to know um so 2025 the scrap actual

[1:26:04] program cost was was approximately 1.9.

[1:26:08] And then the 2026 projected scrap costs,

[1:26:11] we're looking a little bit higher

[1:26:13] because we put a lot more effort into

[1:26:14] this year as you saw a 33% um increase

[1:26:17] in in prior historical services, but we

[1:26:20] had $2.3 million there for this year.

[1:26:22] That's what we're projecting for end of

[1:26:24] the year. And proposed curbside program,

[1:26:27] we're looking at an annual operating

[1:26:28] cost of approximately 1.68.

[1:26:32] So, what that equates to is that our new

[1:26:34] program savings compared to 2025, you're

[1:26:37] looking at about 316,000, which is about

[1:26:39] 15% 16% savings there. And compared to

[1:26:43] our current year, again, this current

[1:26:45] year is more expensive because we we put

[1:26:47] more more effort into that, looking at

[1:26:49] about $673,000

[1:26:52] savings there, which is uh close to 29%.

[1:26:55] >> So, we'd be able to recoup those capital

[1:26:57] expenses pretty quickly.

[1:26:58] >> Yes. Yes. Yes. Absolutely.

[1:27:01] So here are the numbers right here that

[1:27:04] I had just highlighted and it shows down

[1:27:06] here what the AML savings would be. This

[1:27:08] shows the different cost categories that

[1:27:10] we had segmented into personnel, fleet

[1:27:13] and equipment, administrative. I put the

[1:27:15] little star right here on administrative

[1:27:17] because that's where that um additional

[1:27:20] behind the scenes administrative work.

[1:27:22] you know, we have to look at, you know,

[1:27:24] all the time that, you know, our

[1:27:25] customer solutions manager spends on,

[1:27:27] you know, getting that that calendar up

[1:27:29] and running and the reservations and the

[1:27:31] daily work. And then, um, Jorge, our

[1:27:33] MIS, um, guy, how he has to scrub files

[1:27:37] daily, Sony and David, all the time that

[1:27:39] they're spending making sure we're

[1:27:40] taking care of those customers on

[1:27:42] cancellation weight list, um, our

[1:27:43] communication effort, all of that. So, we've integrated that in our

[1:27:47] administrative cost to say, you know

[1:27:48] what, based on their MRP, um, this is

[1:27:52] what we're paying for them to spend all

[1:27:54] of this time on this program versus

[1:27:56] running day operations. So, that's why

[1:27:59] that's added in there.

[1:28:01] And, uh, disposal tipping fees, overhead

[1:28:05] unallocated, that's taken from Tom's

[1:28:07] wonderful finance report.

[1:28:10] I'm going to keep this up here real

[1:28:11] quick. Um, service comparison. So

[1:28:13] housings container service you can see

[1:28:15] right here

[1:28:17] 2025 actual 7,457

[1:28:20] which was about 8.6% of our overall

[1:28:22] residents 256 projected that 10,000 a

[1:28:26] little over 10,000. So that's that 33%

[1:28:29] increase and that's close to 12% right

[1:28:31] there. And again what we're proposing

[1:28:34] we're looking about 74,227

[1:28:37] residents a year. Again, that's based

[1:28:39] off the 50% um sale rate. And I want to

[1:28:43] make a note um this is our current

[1:28:45] weekly customer count her and North Soul

[1:28:48] Lake. So we made that adjustment. So

[1:28:50] it's not the 865. That's why it's the

[1:28:51] seven.

[1:28:54] Then here's more detail on that initial

[1:28:57] capital

[1:28:59] truck

[1:29:02] for the gravel.

[1:29:10] I think I've already covered this, but

[1:29:11] the best news is this year service

[1:29:13] passing increased of 9 to 10% to 12%.

[1:29:18] And then the new model is designed to to

[1:29:20] service approximately 50% of the

[1:29:23] wellness.

[1:29:26] Do do you sell the current containers?

[1:29:28] What um

[1:29:30] you have the containers, right? You'll

[1:29:33] hold those or sell those or what ends up

[1:29:35] happening?

[1:29:36] One of the things that we're hoping we

[1:29:38] could potentially bring back is the

[1:29:40] container rent program in the future.

[1:29:43] So, um, as we've learned from our

[1:29:45] customer solutions agents is that we get

[1:29:47] a lot of callins from customers. Hey,

[1:29:50] where's that trailer rental program?

[1:29:51] Hey, what's, you know, can I rent

[1:29:53] something? You know, I I know I came in

[1:29:54] on scrap program.

[1:29:56] And so, we're hoping to possibly use

[1:29:58] those. So, that would be some additional

[1:29:59] revenue that I haven't even accounted

[1:30:02] for in this program that we would

[1:30:03] actually get from

[1:30:06] And we would base that off of full cost

[1:30:08] recovery. We've been kind of underpriced

[1:30:10] in previous years. And so as part of

[1:30:13] this as well, we would probably want to

[1:30:14] reinstate the what we've done in the

[1:30:16] past years for the Canyon communities

[1:30:19] where each residents offered kind of a

[1:30:21] year- round reservation that they could

[1:30:23] kind of um request at their at their

[1:30:26] convenience, make it a more uh effective

[1:30:29] than it was issue. We had to kind of

[1:30:30] restrict it to only a one month basis.

[1:30:33] So now it can be year round for them to

[1:30:36] request

[1:30:37] >> depending weather conditions. So it was

[1:30:39] kind of free and say what we've done in

[1:30:40] the past which was I think between March

[1:30:43] and September residents could call and

[1:30:45] basically get in service for up to like

[1:30:47] one trailer per year longer time frame.

[1:30:51] That's a better support the can as well.

[1:30:54] So

[1:30:54] >> and we'd be paying for those. Those

[1:30:57] would be complimentary, one per resident

[1:31:01] as they've done in the past

[1:31:03] >> because the scrap program uh currently

[1:31:06] does does not have that capacity for

[1:31:08] those.

[1:31:09] >> This is good.

[1:31:10] >> We haven't talked about extensive

[1:31:12] detail, but that's kind of what we want

[1:31:14] to do. But then by reinstating the

[1:31:16] feebased container and trailer based

[1:31:18] services, we would be able to keep our that team busy throughout the year

[1:31:22] bringing revenues that would would be uh

[1:31:24] based on full cost recovery and then

[1:31:27] when there are requests from the canyon

[1:31:29] to provide those services as as a part

[1:31:32] of that. So, a new curbside program, you

[1:31:34] would not accept certain things that we

[1:31:36] accept in our current program such as

[1:31:38] construction and demolition debris, uh

[1:31:41] rocks, dirt, sod, brasses, like really super heavy items. Those will not

[1:31:46] be accepted curbside. And so, we can

[1:31:48] offer the speedbased service on top of

[1:31:51] or or for folks that are doing

[1:31:53] renovations or remodels.

[1:31:58] And we are getting a lot of requests

[1:32:00] this year. We kind of paused the the

[1:32:02] trailer program for the the febased

[1:32:04] rentals and there are still quite a few

[1:32:07] people rather following us.

[1:32:11] >> So more to come on that which I think is

[1:32:13] I think the numbers are incredibly

[1:32:15] compelling. So I'm really excited

[1:32:18] >> and there's clearly a ton of challenges.

[1:32:20] We're going to be working through those

[1:32:21] and there is like a capacity analysis

[1:32:23] that Rene has next if we can kind of

[1:32:25] just go through that briefly as well.

[1:32:28] Um, so that was kind of the financial

[1:32:30] use and I will say the administrative

[1:32:34] overhead our current STR scrap program

[1:32:36] is incredibly intensive takes us um of

[1:32:41] our day-to-day time um for the the

[1:32:44] website reservations, the scrubbing the

[1:32:46] data and the routing identification

[1:32:48] where location is. And our program

[1:32:50] manager that runs the scrap program and

[1:32:53] also oversees our recycling green waste

[1:32:55] program. He's probably 60 to 80% of his

[1:32:58] tax spra.

[1:33:05] » No, that's okay. So, so this is a auto

[1:33:08] just to where we can adjust it if if we

[1:33:12] find out some of our assumptions again

[1:33:14] are

[1:33:15] so here we go if we wanted to say okay

[1:33:19] because right now we're targeting about

[1:33:20] 3 minutes per home.

[1:33:22] What we learned is is that you know

[1:33:24] basically for home it's it can be

[1:33:26] anywhere between 50 and 60 seconds but

[1:33:28] you're incorporating in the travel time

[1:33:30] to go and you know dump the truck. So

[1:33:34] that's why it brings it up to about 3

[1:33:36] minutes. So essentially at 3 minutes per

[1:33:38] crew per day or three minutes per crew

[1:33:41] per home um we would be able to surplus

[1:33:44] even 432.3

[1:33:46] homes over what we already have

[1:33:47] allocated. But if you just put that up

[1:33:51] just a little bit

[1:33:53] negative. So um so that's why we're

[1:33:55] sticking right in about three minutes to

[1:33:57] give us a little bit more.

[1:34:03] » Yeah.

[1:34:07] Anything else you want to highlight?

[1:34:09] >> Uh no this is just our our operational

[1:34:11] capacity model. We've spent a lot of

[1:34:13] time talking to these other cities about

[1:34:15] you know the the crews that they need.

[1:34:17] This is all basically our analysis.

[1:34:19] Originally, I was hoping to only have to

[1:34:21] need two crews, but this has quickly

[1:34:23] demonstrated that we would need three

[1:34:24] crews to to meet the the goal of two two

[1:34:28] annual services per household based on

[1:34:30] that assumption of 50% setup rate. I did

[1:34:34] forget to mention, so this year we're

[1:34:36] renting I think 10 hook roof trucks. We

[1:34:39] also own about I think three or there's

[1:34:41] one that's transitioning. So, we have

[1:34:42] four that we own. So, that would already

[1:34:45] be in place. those those um

[1:34:48] that capital to perform and reinstate

[1:34:51] that experience.

[1:34:54] So so more to come on this. This was

[1:34:56] kind of our way to really understand can

[1:34:59] this program work? What would the costs

[1:35:01] look like and and can we make this

[1:35:04] happen?

[1:35:05] and and largely instead of having to do

[1:35:07] a online reservation, we would be still

[1:35:10] looking at sending out postcards and

[1:35:12] probably identify um different service

[1:35:15] areas and routes. So looking at how many

[1:35:18] homes a crew could service per day, then

[1:35:22] putting that into a week and then having

[1:35:23] the three crews. We're touching I think

[1:35:27] 9,000 homes every week, but only 50% of

[1:35:31] us setting them out. So 4,500 homes

[1:35:34] service. So looking at that would would

[1:35:37] be how we would develop our routing and

[1:35:40] we would basically send out postcards

[1:35:41] saying hey this is your time frame don't

[1:35:43] set out your materials until the Sunday

[1:35:45] prior to your week of collection. We

[1:35:48] would maintain that type of service as

[1:35:50] well instead of having to do the

[1:35:51] reservations which is just incredibly

[1:35:53] time inensive. Each area would be so

[1:35:56] split by zones and have those those

[1:35:59] twice annual service time frames that

[1:36:00] would be provided. Larging a postcard

[1:36:03] and other match.

[1:36:05] >> Would you send the postcards twice per

[1:36:07] year or just once per year with all the

[1:36:10] dates on one card?

[1:36:12] >> TD pro probably once. So a few cities

[1:36:17] um

[1:36:18] gave us caution to not post the

[1:36:20] collection days on our website.

[1:36:22] >> Oh. because there are people that see

[1:36:24] that like contractors go and they'll

[1:36:27] unload those streets. So, we have to be

[1:36:30] kind of somewhat incognito as to where

[1:36:31] those locations occur. So, a whole other

[1:36:33] co- compliance item as well. Um, one

[1:36:36] thing that Renee and I talked about very

[1:36:38] recently is that in addition to what was

[1:36:40] shown with the financials, we would

[1:36:42] probably want to rehire and backfill a

[1:36:44] second quality assurance inspector that

[1:36:47] would predominantly focus on this

[1:36:49] program and go ahead of the areas, help

[1:36:52] to support things from a code compliance

[1:36:53] perspective, make sure that these piles

[1:36:56] are in compliance, reach out to

[1:36:58] residents that have materials out there

[1:37:00] and hopefully to alleviate some of that.

[1:37:02] One other item we probably want to add

[1:37:04] to this is to reinstate a full-time

[1:37:06] sheriff's inspector to help manage his

[1:37:09] program and support co compliance and

[1:37:11] education issues.

[1:37:14] >> I know that's and I don't have no

[1:37:16] background in all that but as I kind of

[1:37:18] chatted with some city staff around this

[1:37:20] it was mostly the store storm water team

[1:37:22] that was

[1:37:23] >> like we really would like let's make

[1:37:24] sure we're done well. So that was kind

[1:37:28] of what I was talking about. It would be

[1:37:30] something

[1:37:34] » we're about to real city cities to be

[1:37:37] >> and it might just be a communication

[1:37:39] piece so those storm storm water teams

[1:37:41] are aware and can be helpful right in

[1:37:44] those and being aware of those dates.

[1:37:46] >> Yes.

[1:37:48] >> Yeah. Placement of the pile. There's a

[1:37:51] lot of things to look at as part of

[1:37:52] this. Sandy City has residents place it

[1:37:55] three feet away from the curb,

[1:37:58] >> which puts things in the middle of the

[1:38:00] street, which is also problematic. I'd

[1:38:01] like to keep it at or before the curb.

[1:38:06] Then if you have a if you have a

[1:38:07] sidewalk right there, you have ADA

[1:38:08] compliance concerns. So there's a lot of

[1:38:10] things to look at. Um, and each city,

[1:38:13] each street is is unique with subjects.

[1:38:17] So, so more to come on that

[1:38:20] refining.

[1:38:25] » Thank you very much. I think this looks

[1:38:28] really promising.

[1:38:31] Um, we'll range for time, but I do think

[1:38:33] we can get through these. I don't know

[1:38:35] what to do. Um,

[1:38:37] >> um, yeah, I would like to try at least

[1:38:39] introduce these topics that we could

[1:38:41] possibly

[1:38:42] >> Go ahead. Um,

[1:38:44] >> are we are we okay if we go a couple

[1:38:45] minutes over? No need to check that out

[1:38:47] really fast. Okay.

[1:38:49] >> So, if we're at 3.4,

[1:38:51] um, I did provide a like two-page agenda

[1:38:55] item summary explaining what we're

[1:38:57] looking at, why we're looking at this.

[1:38:59] Um, and and basically with with Herman's

[1:39:02] now pending withdrawal, um, you know, we

[1:39:05] need to re-evaluate and adjust our day of collection. So we are evenly

[1:39:11] distributing our daily routes throughout

[1:39:14] our collective remaining service area.

[1:39:16] So so airmen currently and there's maps

[1:39:19] section on the wall that show the the

[1:39:21] current service and then what we're

[1:39:23] looking at as a tenative service uh come January 1 some during withdrawal is

[1:39:31] currently serviced four days a week and Mondays are our dream waste

[1:39:34] collection time frames in that commute.

[1:39:37] So we our our heaviest days are Tuesday

[1:39:39] in Haramman uh which we dedicate seven routes and then Wednesday,

[1:39:45] Thursday, Friday is roughly five routes

[1:39:48] per day in Ara proper. Um so we're

[1:39:50] looking at splitting up and evenly

[1:39:52] distributing those those routes

[1:39:53] throughout our main service. And so

[1:39:56] another part of it that we're looking at

[1:39:58] is our go back collection days. And so

[1:40:03] we're not perfect. Um sometimes we do

[1:40:05] inadvertently miss a street or resident

[1:40:08] collection uh for a service. So our

[1:40:10] current service days are not in the best

[1:40:13] alignment from

[1:40:16] nearby adjacent geographic proximity of

[1:40:20] conducting u return goback if we miss

[1:40:24] the containers uh the next day. So

[1:40:26] currently our go back days are two and

[1:40:29] sometimes three days after uh we learned

[1:40:32] that we missed a street for example. So

[1:40:35] from a customer service and a c customer

[1:40:38] relations perspective

[1:40:40] our team having to tell us hey sorry we

[1:40:42] missed your container we'll be back 3

[1:40:44] days is is not the best uh

[1:40:48] public relations and public report from our uh inadvertent missed

[1:40:54] collections. And so another part of what

[1:40:56] we're proposing to reroute some of these

[1:40:59] areas is to best facilitate the most

[1:41:03] efficient and least expensive goback

[1:41:06] collection schedule which would be

[1:41:08] scheduled for the the day subsequent to

[1:41:10] the miss collection. So the very next

[1:41:12] day we would support some some gobacks.

[1:41:16] So if you can just stay on that the math

[1:41:19] really quickly.

[1:41:20] So, so obviously Haramman southwest will

[1:41:23] still continue to service. That's about

[1:41:25] 200ish homes. Coverton is about 300

[1:41:30] homes and other private communities in

[1:41:32] Heramman uh proper that will continue to

[1:41:35] service is roughly another 300 homes. So

[1:41:38] based on our most extensive highest

[1:41:42] number of routes per day in Herman

[1:41:44] currently, we're looking to change

[1:41:46] competent service to Tuesdays to offset

[1:41:50] and evenly distribute those daily

[1:41:52] routing leads uh for our service area.

[1:41:54] So currently comprehend service

[1:41:56] Wednesday, Southwest is current

[1:41:58] currently serviced on Friday. So

[1:42:00] obviously we want to send and be

[1:42:01] efficient. that we only send one truck

[1:42:03] there or sorry one one crew there per

[1:42:06] week instead of down to so the gobacks

[1:42:09] there will get a little bit um complex

[1:42:12] but those communities are uh less

[1:42:16] complicated from infrastructure and I

[1:42:18] presume there's less misolctions the the

[1:42:21] big switch here is basically the flip of

[1:42:25] Taylor'sville and then the holiday

[1:42:26] Murray Mil Creek collection days so

[1:42:29] currently you'll see on the Um,

[1:42:31] Taylorville is shown as orange, which would be reflective of a Tuesday

[1:42:36] collections. Currently, Taylor'sville is

[1:42:38] Thursday. So, the idea is here that if

[1:42:40] we missed any streets or hiccups in

[1:42:42] Magna or Karns on Monday, which is red,

[1:42:45] we would be nearby and adjacent in

[1:42:47] Taylor'sville on Tuesday to complete

[1:42:49] those gobacks to be more efficiently and

[1:42:52] effective in in providing a service.

[1:42:54] Same goes for Wednesday. So, Wednesday

[1:42:56] we're in Sandy City in the islands and

[1:42:58] White City, for example, Cwood Heights.

[1:43:00] If we miss a pickup in t in

[1:43:02] Taylor'sville from Tuesday, our

[1:43:04] disposition facilities, the recycling

[1:43:06] centers, the the the transportation we

[1:43:08] use is on the way north towards

[1:43:11] Taylor'sville, which is closer in

[1:43:13] proximity for that that next day

[1:43:14] service. And then the the Murray holiday

[1:43:17] going from a from Tuesday to Thursday,

[1:43:20] we're near Heights. So if we miss Combo

[1:43:22] Heights streets, for example, on

[1:43:23] Wednesday, we can go back Thursday

[1:43:25] closer that area. And then Mil Creek, so

[1:43:27] on so forth. So, the big thing here is

[1:43:29] that immigration is currently serviced

[1:43:32] Wednesdays.

[1:43:33] I'm pushing to switch immigration to

[1:43:35] Mondays for a couple reasons. One, if

[1:43:37] there's snow up there, we can can push

[1:43:38] it out later in the week. But

[1:43:40] predominantly is to uh meet this go back demand um goal of the next day.

[1:43:48] So if we miss elections in any area of

[1:43:51] Mil Creek Friday, which is the dark

[1:43:53] blue, the folks that are going up to

[1:43:55] immigration and back down the canyon can hit those misp on the the way up or

[1:44:01] the way down from immigration as well.

[1:44:04] >> Um, one thing before I forget that I

[1:44:06] wanted to point out,

[1:44:07] >> so

[1:44:09] one other thing, this is preliminary.

[1:44:11] One other major thing that may have to

[1:44:12] change as part of this is that we may be

[1:44:15] biting off more than we can chew for

[1:44:17] Mondays.

[1:44:19] Paramin currently is is a green waist

[1:44:22] drive on Mondays. We have five green

[1:44:23] waist trucks that go there. We're losing

[1:44:25] 1,800 counts, but we also still have to

[1:44:27] service Monday's magnet and Karns for

[1:44:30] the green waist collection. So what I'm

[1:44:33] thinking if you can zoom in a little bit

[1:44:34] to the Karns and the Taylorville area.

[1:44:38] Currently, we service a small portion of

[1:44:40] Kurs on uh Thursday, not Tuesday. As you

[1:44:43] can see that municipality boundary line

[1:44:45] there. There's a high likelihood, and

[1:44:47] Dave and I are looking at this, that

[1:44:49] we'll need to cut off another sliver of

[1:44:51] curves and add it to Tuesday service,

[1:44:54] which would become orange as part of

[1:44:56] this. And so any changes would be uh

[1:45:01] communicated through a very robust

[1:45:03] education outreach program, postcards,

[1:45:05] probably even u container uh flyers for

[1:45:09] example. Um but we're trying to evenly

[1:45:11] distribute this this workload of of all

[1:45:13] these areas if herin withdrawal does

[1:45:16] take effect end of October into November

[1:45:18] those changes will take effect November

[1:45:21] one. or as the remaining areas we need

[1:45:24] we want time to plan for this remaining

[1:45:26] areas will take effect presumably

[1:45:28] January of 2027 giving us more time for

[1:45:31] that so southwest and copper

[1:45:34] this would be more immediate upon

[1:45:36] Harman's withdrawal and then uh the

[1:45:39] other areas that we would switch we're

[1:45:40] still fine-tuning

[1:45:42] would be transition uh January the first

[1:45:48] question

[1:45:50] >> you keep and next day go back.

[1:45:54] So if my Wednesday talk about Thursday

[1:45:57] go back, okay, the problem I see with

[1:46:00] that is most people are going to be

[1:46:01] getting a home after you've closed

[1:46:05] Wednesday for my day. How do I notify

[1:46:08] you to get a, you know, a Thursday

[1:46:10] goback the very next morning, right?

[1:46:13] >> How fast can you mobilize that go back?

[1:46:17] >> That's a great question. Um and and I'll kind of maybe um

[1:46:22] the firmware here with our customers

[1:46:24] agency team. They get a call, they're

[1:46:26] the go back schedule. So this would be

[1:46:27] mostly probably the the afternoon of

[1:46:29] next day. If you can scroll to the next

[1:46:31] page as we talk about this, that'd be

[1:46:33] super helpful because I'm not really

[1:46:35] clear how we would do next day service

[1:46:37] and immigration, which I imagine there

[1:46:39] aren't probably a lot of misolctions.

[1:46:41] Um and same for the southwest corridor

[1:46:43] as well. But

[1:46:46] your question is very valid and logical

[1:46:48] and something that that we you know

[1:46:50] would strive to to meet that demand for

[1:46:53] that next day customer service. But if

[1:46:55] Fern can speak towards like when how do

[1:46:57] we get calls on usually

[1:47:00] >> we generally like we get anything after

[1:47:02] the office is closed. That's one of the

[1:47:03] first things um our customer service

[1:47:05] team does in the morning. We have folks

[1:47:06] that get here at 7 and 7:30 in the

[1:47:08] morning. So they listen to voicemails.

[1:47:10] They they review all of the emails and

[1:47:11] also the chats. And so while we we go

[1:47:14] ahead and post the um next goats excuse

[1:47:18] me before we leave for everything that

[1:47:20] we've had we generally um we get

[1:47:23] notified by 11 a.m. we can generally get

[1:47:26] that.

[1:47:28] >> So that's now going to be on the

[1:47:30] customer to make sure that they have

[1:47:32] responded before

[1:47:34] >> 11 a.m. the next day

[1:47:37] assuming they have time.

[1:47:39] >> Right. Yeah. No, I'm just just trying to

[1:47:41] make sure that we're not being overly

[1:47:43] ambitious and not giving people adequate

[1:47:46] time to say, "Oh, you know, I just

[1:47:47] realized my trash can never got picked

[1:47:49] up." And it's now lunchtime when I have

[1:47:52] time to call.

[1:47:54] Um, and maybe I should get somebody on

[1:47:56] the phone because not like I'm the kind

[1:47:57] of person I don't leave messages and

[1:47:59] things like that, too, because I just

[1:48:00] assume they're lost in the either. Uh,

[1:48:03] so that that's my only concern with

[1:48:05] doing it like the very next day, but I

[1:48:08] do like the plan in general. Otherwise,

[1:48:11] >> what would happen if they did it in the

[1:48:13] afternoon? Would they need to wait till

[1:48:15] the next or you would you would kind of

[1:48:18] base that off of like if that was

[1:48:20] happening consistently or you would do

[1:48:21] oneoffs?

[1:48:22] >> I think I mean if it started happening

[1:48:24] consistently and it's a larger volume

[1:48:27] back and say okay does this make sense,

[1:48:29] right? Um, you know, however, thankfully

[1:48:33] like our supervisors or our managers, if

[1:48:35] they're not on board, they can sometimes

[1:48:38] swing swing out. I know, um, David a lot

[1:48:41] of, you know, hey, we've got this

[1:48:42] emergency go that needs to happen. Who's

[1:48:44] in the area? Sometimes somebody's in the

[1:48:47] area already. So the girls talk to um we

[1:48:50] say the girls because they are the

[1:48:51] ladies that are bunch

[1:48:53] and uh so so they they um they're on the radio you know constantly

[1:48:58] with our operations team and and

[1:49:00] sometimes the leads are doing training

[1:49:02] you know and so they're in that area. So

[1:49:04] we do have this situation because if

[1:49:05] it's not a lot of folks and if it's not

[1:49:08] a consistent item

[1:49:11] >> what's the like currently when do you

[1:49:14] get the most calls for for is it usually

[1:49:17] like the evening and the like when do

[1:49:19] you usually get those calls too? We

[1:49:21] actually get them a lot in the early

[1:49:22] afternoon the on the day of service. And

[1:49:25] it's interesting because because um our

[1:49:28] customer solutions team is on the radio

[1:49:30] often saying are we hit that route yet?

[1:49:33] Because sometimes that's what happens

[1:49:36] and um the drivers will let us know

[1:49:38] we're not we haven't been there. And and

[1:49:40] thankfully we're able to find some of

[1:49:41] those goats soon like right after

[1:49:44] because we do have other folks on

[1:49:51] I think we we want to look at a

[1:49:53] secondary goback schedule. So this is

[1:49:56] the most simplistic way that we can try

[1:49:59] to at least enhance this for the time

[1:50:00] being. Long-term goals is to get

[1:50:04] utilization of technology and routing

[1:50:06] software. And typically in a collection

[1:50:09] u operation such as ours, each city

[1:50:13] would be broken up into multiple days of

[1:50:15] collections throughout the work week. So

[1:50:17] you're always like we we would

[1:50:19] presumably have a team that services

[1:50:21] just Taylor'sville and they have

[1:50:23] different routes on Mondays, Tuesdays,

[1:50:24] Wednesday, Thursday, Friday and then

[1:50:26] we're always nearby for for performing

[1:50:29] those go back collections as well and

[1:50:31] after service pickups too. So trying to

[1:50:33] take that on right now would be uh

[1:50:35] incredibly overwhelming and a lot of

[1:50:38] work to evaluate. uh so but in in future

[1:50:40] years our goal will be to identify and

[1:50:42] implement that routing software that

[1:50:44] helps to actually build those routes and

[1:50:46] create that even distribution throughout

[1:50:49] those. This is the more immediate

[1:50:52] most simplistic way that we look to to

[1:50:54] make these these adjustments to better

[1:50:58] service uh

[1:51:01] spread throughout the the week but also

[1:51:02] to to better provide customer service to

[1:51:06] our customers at this point. So, um,

[1:51:09] more more to come on this. This is

[1:51:10] preliminary. We need just some fine

[1:51:12] tuning. Want to see if there's any

[1:51:13] feedback or overarching concerns, uh,

[1:51:17] about this, um, as it's

[1:51:21] >> makes a lot of sense. I'm just curious

[1:51:23] when you do route planning and stuff

[1:51:26] like that for this and for the program.

[1:51:34] you take into account density of

[1:51:38] residential areas. So in other words,

[1:51:41] mining can go really fast from house to

[1:51:43] house and 10 minutes down the street.

[1:51:47] Yeah. When you're talking the difference

[1:51:48] between 3 minutes and 3 and a/4 minutes

[1:51:50] making the making it work or not work,

[1:51:53] >> right?

[1:51:53] >> You know, does that play into it

[1:51:56] >> to to a degree? Yes.

[1:51:58] >> Have to at some

[1:52:00] >> Yes. Absolutely. Because in immigration,

[1:52:03] you know, for example, we're we're

[1:52:04] driving, you know, thousands of feet

[1:52:06] between households,

[1:52:08] >> right? So that density of collection

[1:52:09] point is is certainly the 3 minutes for

[1:52:11] the bulky is kind of a generalized

[1:52:13] assumption

[1:52:15] average over the entirety of service

[1:52:17] area. But absolutely our our current

[1:52:20] routes that each driver has like magnets

[1:52:23] split up into probably a dozen routes

[1:52:25] that we have trash going. It's based on

[1:52:28] number of parcels and we track those

[1:52:30] completion times. We have a team that is led through a lead operator help make

[1:52:36] sure that that team is is completed and

[1:52:39] that gives us feedback as to we can

[1:52:41] adjust those those routes on.

[1:52:49] » Any other questions or concerns about

[1:52:52] that these changes?

[1:52:56] >> All right. Um on 3.5 considerations to

[1:53:00] suspend subscription based curbside

[1:53:02] green waste collection service offerings

[1:53:04] in the southwest geographic region of

[1:53:06] Salt Lake County due to significant call

[1:53:07] distances

[1:53:09] participation outside of business.

[1:53:12] >> Thank you. So I can probably be quite

[1:53:13] brief on this. I talked with board

[1:53:15] member Stitzer from Copperton uh and

[1:53:17] board member string stringum from Sully

[1:53:20] County. Um

[1:53:23] but that doesn't forego the the need to

[1:53:25] discuss this as well. So currently we

[1:53:27] are servicing about 1,800 green waste

[1:53:31] subscription services in Herman proper.

[1:53:34] Outside of Harman and proper we have

[1:53:36] been tracking number of subscriptions in

[1:53:39] the southwest unincorporated area which

[1:53:41] again is about 200 homes and then

[1:53:43] Copperton uh roughly closer to 300

[1:53:46] homes. of those service areas. Given how

[1:53:49] far it is outside of our collective uh

[1:53:52] combined service area, we currently only

[1:53:54] have 11 Green Waste can subscribers. The

[1:53:58] private areas that will continue to

[1:54:00] service inherently proper is only about

[1:54:03] roughly 10 additional Greenway

[1:54:05] subscriptions. And so sending a separate

[1:54:08] truck out there for

[1:54:11] less than than 30 overall subscriptions

[1:54:14] does seem to make a lot of sense from an

[1:54:16] efficiency and operation standpoint.

[1:54:18] These materials used to be accepted as

[1:54:20] the Trans Jordan landfill, which is in a

[1:54:22] similar vicinity, but they suspended

[1:54:25] permanently their green waste composting

[1:54:27] program. So we have continued even with

[1:54:30] Trans Jordan closing to currently haul

[1:54:33] even all the 1800 Herman Greenways

[1:54:36] all the way north of Magna essentially

[1:54:38] to the Salt Lake Valley composting

[1:54:40] facility. So significant hall distance.

[1:54:43] And so basically

[1:54:45] what we're recommending is that we of

[1:54:47] those 11 subscribers in Copper

[1:54:50] Southwest, we cancel those subscriptions

[1:54:52] after Herman's withdrawal is complete.

[1:54:54] Uh and we no longer offer the that green

[1:54:57] waste program specifically in Southwest

[1:55:00] Uncorporated or or in the town of

[1:55:02] Copperton until perhaps there's a time

[1:55:05] period where we can get significant

[1:55:07] interest and demand to reinstate that.

[1:55:09] So just looking at from an efficiency,

[1:55:11] financial cost and operational

[1:55:15] um sensibility perspective, you know,

[1:55:18] based on what we're seeing with those

[1:55:19] subscriptions, uh does it make sense to

[1:55:21] continue to provide that subscription

[1:55:23] based optional add-on service?

[1:55:26] >> That just makes sense to me. It sounds

[1:55:27] like we've talked to the people whose

[1:55:29] communities are affected so and it makes

[1:55:32] sense to them.

[1:55:36] » Board member Stitzer had um a couple

[1:55:38] reservations. as we talk through this um

[1:55:40] she may be on at this point as well. Um

[1:55:43] because we we have kind of restricted to

[1:55:46] subscription services um since prior to

[1:55:49] my tenure uh in this general area but

[1:55:53] also at the same time have not seen to

[1:55:56] my understanding a lot of like interest

[1:55:58] nor requests to add those services for

[1:56:01] Copperton and South Incorporated this.

[1:56:04] So um it's a challenging item and and

[1:56:08] you know a lot of the other cities that

[1:56:10] are um which is way different than what

[1:56:13] we're members of Trans Jordan. Um to my

[1:56:16] understanding those green waste

[1:56:18] collection services are now being

[1:56:20] recovered through their composting.

[1:56:22] They're just being used in some cases as

[1:56:23] additional refues that's being buried at

[1:56:26] the landfill. It's not from birth to

[1:56:28] birth. So conversely, wolfer has

[1:56:30] continued to haul immature all the way

[1:56:32] north to the solid valley length

[1:56:36] based on trans Jordan that they

[1:56:37] suspended their green rice program

[1:56:40] several years ago.

[1:56:41] >> So you're saying is other organizations

[1:56:43] are picking up green rice separately but

[1:56:45] then disposing of it in the landfill.

[1:56:48] >> I'm not saying that. I'm just saying

[1:56:50] mostly those programs have been

[1:56:51] suspended.

[1:56:52] >> Oh, correct. And then to my

[1:56:55] understanding, the city of West Jordan

[1:56:56] has now what's called their green can

[1:56:59] change to a seasonal can.

[1:57:01] >> It's just another trash can,

[1:57:02] >> but it's basically Yeah, basically a

[1:57:04] secondary trash can.

[1:57:04] >> It's another trash can, but it's only

[1:57:06] picked up until April.

[1:57:08] >> Okay. Okay,

[1:57:09] >> which is similar ours our green waist

[1:57:11] program runs roughly March through mid

[1:57:14] December,

[1:57:15] >> but we have and continue to and will

[1:57:17] continue to haul those materials to the

[1:57:20] composting facility that's that's being

[1:57:21] operated by Salt Lake County uh which is

[1:57:24] in the extreme northwest portion of the

[1:57:26] county of the Salt Lake Valley landfill

[1:57:29] and adjacent to that is the

[1:57:35] » any concerns about that change for is

[1:57:41] » so predominantly I was just hoping for

[1:57:43] support from this body to um to take

[1:57:47] that approach. I don't think it's a

[1:57:49] formal motion. So subscription based

[1:57:52] service some cases we don't offer uh

[1:57:55] curbside glass is not offered currently

[1:57:57] in that area but the county as well

[1:57:58] because of distance and density and

[1:58:02] demand

[1:58:03] >> other than plan but do you know where

[1:58:04] the tipping point is to how many

[1:58:06] subscribers

[1:58:08] required

[1:58:10] >> if there was significant interest I

[1:58:13] would hope minimum we haven't done the full analysis from efficiency

[1:58:17] standpoint I would hope a minimum 50 but

[1:58:20] hopefully I Ideally, it would be like

[1:58:22] 100 100 plus addressing customers.

[1:58:30] I love that. Unless anyone has any

[1:58:33] concerns that they're not voicing, I

[1:58:34] think we're supportive.

[1:58:39] All right. Um,

[1:58:42] that's direction. Yes.

[1:58:44] >> Okay. All right. Item 3.6 with Helen.

[1:58:48] modifications to monthly billing due to

[1:58:49] dates to avoid billing discrepancies for

[1:58:51] autos.

[1:58:52] >> Right. Uh we when we went to monthly

[1:58:55] billing we made the due date the last

[1:58:57] day of the month that is also the day of

[1:59:00] our real date. Um

[1:59:03] that has caused a problem between our

[1:59:07] software the sell software building

[1:59:11] payment vendor for pay um that created a

[1:59:14] problem for auto pay.

[1:59:16] Um, and so the best way we could

[1:59:18] determine to correct this problem is to

[1:59:21] change the due date. So we moved it back

[1:59:22] to the 27th of every month. reason we

[1:59:26] chose that one last 10th of February um

[1:59:28] you know over the coming month the month

[1:59:31] and

[1:59:32] >> it's I think that that will this last

[1:59:35] bill was the first one that we did that

[1:59:36] with and I do think this is going to

[1:59:37] solve

[1:59:42] » specifically has to do with with

[1:59:43] integration constraints between our

[1:59:45] various financial and billing systems

[1:59:48] and form pay um in the future we think

[1:59:51] can gradually enhance that uh we make

[1:59:55] the customer get their bills

[1:59:57] change. We've looked at our policy

[1:59:59] manual. There's nothing that the sport

[2:00:01] has adopted for a specific for for

[2:00:04] billing um due dates. So, um we just

[2:00:08] wanted to provide that as as

[2:00:09] information. uh didn't seem to think

[2:00:12] there was any sort of formal motion

[2:00:14] needed for this, but it is something

[2:00:16] that was very recently implemented um to

[2:00:19] avoid these discrepancies and people

[2:00:21] having a lot of confusion when we have

[2:00:22] one for

[2:00:29] all. Um are there is there any other

[2:00:31] board of business that members of the

[2:00:33] board need to discuss?

[2:00:39] See on the agenda subsequent items for

[2:00:41] board meetings. I'll just let you look

[2:00:43] at that items at your leisure. Um I will

[2:00:46] make a motion to Sure.

[2:00:48] >> So move

[2:00:49] >> second.

[2:00:50] >> All in favor?

[2:00:54] » I

[2:01:05] kind of

[2:01:09] Yeah. Um, are you hearing from people

[2:01:12] that they want less bins at the same

[2:01:20] room?

[2:01:22] >> Yeah, that would be I can certainly help

[2:01:24] to donate those.

[2:01:27] It's largely

[2:01:27] >> Justin.

[2:01:45] » Yeah, the recycles are like it's the

[2:01:48] trash ones. There's just so many

[2:01:50] available

[2:01:59] » or trash to recycle.

[2:02:02] >> We can certainly discuss that.

[2:02:07] My husband wanted me to ask about his

[2:02:10] price of a trash

[2:02:12] I told him don't want to do it.

[2:02:35] » So I'd rather just have this for myself.

[2:02:38] >> Yeah.

2026 08 24 WFWRD Board of Trustees Meeting Recording

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