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[0:30]
Are we, we're live. We're good.
[0:31]
OK.
[0:34]
Um, members of the committee,
[0:36]
we, we, this is our normal
[0:38]
script for our committee, and we
[0:38]
all know this, uh, as
[0:40]
legislators, but so that you're
[0:42]
aware, um, those microphones
[0:44]
when they're green, um, they're
[0:46]
alive, they're hot. So whatever
[0:48]
you say, even under your breath,
[0:49]
it
[0:50]
gets
[0:52]
picked up if you need to say
[0:52]
something.
[0:54]
Just tap it and it'll turn red
[0:56]
and you can, you can say
[0:58]
whatever you want, um, but
[0:58]
please be aware they are, they
[1:00]
do pick up conversations easily.
[1:00]
The mics are connected to the
[1:02]
live stream so the public can
[1:04]
watch, uh, the property
[1:06]
assessment working group meeting
[1:06]
is called to order. Members of
[1:08]
the public are available to
[1:08]
participate either in person or
[1:10]
virtually through the Zoom
[1:12]
webinar by registering via the
[1:12]
meeting link that's posted on
[1:13]
the General Assembly's website.
[1:16]
Instructions for providing
[1:18]
public comment are posted on the
[1:18]
General Assembly's website under
[1:20]
this committee meeting's notice
[1:22]
and will be provided during the
[1:24]
public comment portion of the
[1:26]
hearing. Written comments may be
[1:28]
submitted to catherine. Bowman@
[1:30]
Delaware.gov. Kate at my aid.
[1:30]
and any comments received within
[1:32]
24 hours after the hearing will
[1:34]
be included into the public
[1:36]
record. Members of the public
[1:36]
physically present for the
[1:38]
meeting may sign up if they
[1:38]
would like to provide public
[1:40]
comment at the end. Please note
[1:42]
that, um, when we do take votes,
[1:44]
they are done by roll call. So
[1:44]
we'll start today by taking.
[1:46]
A roll call of the voting
[1:48]
members of the working group
[1:48]
present.
[1:52]
present. Representative Senator
[1:54]
Mansabvinos is absent. The port
[1:56]
is doing the um groundbreaking
[1:56]
today. So
[1:58]
he is absent but will be here
[1:58]
next time.
[2:00]
Representative Spiegelman
[2:00]
present.
[2:01]
Representative Senator
[2:01]
Mansabvinos is absent. The port
[2:02]
is doing the um groundbreaking
[2:02]
today. So he is absent but will
[2:03]
be here next time.
[2:04]
Representative Spiegelman.
[2:04]
Senator Buxton is on his way.
[2:05]
Um,
[2:06]
Rebecca Goldsmith,
[2:08]
uh, Gina Jennings, present,
[2:09]
present.
[2:10]
Susan Durham, present. David Del
[2:12]
Grande present. Justin Immers.
[2:16]
Present. Present.
[2:16]
Bob Older.
[2:20]
Absent, um, Rich Morris present.
[2:24]
And Sydney presents present
[2:28]
present. Excellent. So, um, we
[2:28]
do not have the minutes, uh, for
[2:30]
the last meeting, so we will
[2:32]
approve those typically we would
[2:34]
have to approve the minutes. We
[2:36]
will do that um on August 31st
[2:38]
in our next meeting. So, yes, I
[2:39]
do want to thank all of you for
[2:42]
being here. Um, I, I do kind of
[2:44]
apologize in advance. I know
[2:44]
some of the things we're going
[2:46]
to be hearing are um
[2:48]
retrospective, um.
[2:50]
Be assured that our following
[2:52]
meetings will be looking
[2:54]
forward.
[2:56]
um, and I want to thank all of
[2:58]
the counties for, um, finishing
[3:00]
that questionnaire. I know it
[3:00]
was pretty quick turnaround
[3:02]
time. So for the other members
[3:02]
of the committee, um.
[3:06]
Myself and and Kate and Justin
[3:08]
had created a Google doc
[3:10]
um of questions about um
[3:12]
basically where they were at the
[3:12]
beginning of their last
[3:16]
assessment, um, staff wise, um,
[3:17]
property counts, different
[3:18]
parcel counts, we'll go over
[3:20]
that information with you.
[3:20]
Justin will go over that
[3:22]
information with you, um, and
[3:24]
then where they are now so that
[3:26]
we can look and see still are
[3:26]
there additional gaps that need
[3:28]
to be um to be looked at. So,
[3:30]
um, I want to thank.
[3:32]
All of the um.
[3:36]
The the counties for being so
[3:40]
forthright and really direct. I
[3:40]
tried to put that huge
[3:42]
disclaimer on the thing. Please
[3:42]
don't overthink this. Don't be
[3:44]
like, I gotta have my attorneys
[3:46]
look at this first. It was not
[3:46]
to say you said there were
[3:48]
209,000 properties and it was
[3:49]
not to say you said there were
[3:49]
209,000 properties and it's
[3:50]
The the counties for being so
[3:50]
forthright and really direct. I
[3:51]
tried to put that huge
[3:52]
disclaimer on the thing, please
[3:52]
don't overthink this. Don't be
[3:53]
like, I gotta have my attorneys
[3:54]
look at this first. It was not
[3:54]
to say you said there were
[3:55]
209,000 properties and it was
[3:55]
actually 208,000. Like it wasn't
[3:56]
about that, it was to get a
[3:57]
general overview for uh for
[3:57]
Justin mainly to, to really
[3:58]
identify where we are as a
[4:00]
state. Um, and then on the last
[4:00]
section, Justin will get into as
[4:02]
well, is really like how can the
[4:03]
state better support you.
[4:04]
Because I know, um.
[4:08]
You know, this is a really eye
[4:10]
opening experience, uh, for
[4:12]
those of us in the General
[4:12]
Assembly, um.
[4:16]
To realize how, quite frankly,
[4:18]
the state also failed in this as
[4:18]
far as, you know.
[4:20]
Before I got here, but, um,
[4:22]
really realizing like.
[4:24]
Wow, we haven't done this in 40
[4:26]
years. It might not go well.
[4:28]
Like, instead, just kind of
[4:30]
really relying on the counties
[4:32]
to do, to do this work. And so,
[4:34]
um, one thing that I'm really
[4:36]
impressed with the General
[4:36]
Assembly that we have had in the
[4:38]
past few years is that we're not
[4:40]
kicking problems down the road
[4:40]
anymore. You've seen that with
[4:42]
um school education funding,
[4:44]
you've seen it with, um,
[4:46]
hopefully now with with property
[4:48]
tax, you've seen it with a lot
[4:48]
of different things, um,
[4:50]
redistricting potentially
[4:52]
we're we're really saying, um, I
[4:53]
know we had our.
[4:54]
retirees and, and, you know.
[4:54]
that
[4:58]
Healthcare, we're just not
[5:00]
kicking problems down the road
[5:00]
anymore.
[5:02]
um, we're really tackling them,
[5:02]
and this is part of that. So,
[5:06]
Thank you for your honesty and
[5:08]
everything on that. um, Justin,
[5:08]
um, today's agenda is we are
[5:12]
going to be going through that.
[5:12]
Um, some of the actions, and
[5:14]
next thing on our agenda is the
[5:16]
actions from the last meeting.
[5:18]
um, we had had a conversation
[5:20]
about adding additional voting
[5:22]
members to the committee, um, so
[5:24]
we had talked about adding
[5:24]
somebody from the League of
[5:26]
Local Governments. We talked
[5:28]
about adding somebody from the
[5:28]
city of Wilmington, and we
[5:29]
talked about adding.
[5:32]
Uh, potentially an assessor or
[5:34]
an appraiser, and then
[5:36]
throughout the conversation, we
[5:36]
decided not to add the
[5:37]
oppressor.
[5:40]
The assessors, but to have them
[5:40]
more come in and maybe do a
[5:42]
presentation of some of the, the
[5:44]
experiences that they had, um,
[5:46]
or suggestions that they have
[5:48]
moving forward. So the two that
[5:50]
are really on, um, on the
[5:52]
On the um
[5:56]
on the list for today is really
[5:58]
to vote yes or no
[6:00]
on adding the League of Local
[6:04]
Governments or adding um uh
[6:06]
who's her name is Janelle
[6:08]
Cornwall, and, um, I spoke to
[6:08]
them last week and I also spoke
[6:10]
to Christian Wellauer. So I'm
[6:12]
just going to take a role on it
[6:12]
unless there's any discussion.
[6:14]
Does anyone wanna have
[6:16]
discussion? I mean, it's, I want
[6:18]
this to be open conversational
[6:18]
whatever the group feels I want
[6:20]
to do the right thing. Does
[6:26]
anyone have conversation on
[6:26]
either one of those. All right,
[6:27]
well, we will vote on Janelle.
[6:30]
First, so Janelle Cornwall,
[6:32]
well, sorry, is from the League
[6:34]
of Local Governments, and I will
[6:36]
take a role on this, um, to add
[6:38]
her to the committee.
[6:40]
Representative Homer, yes. Uh,
[6:40]
Senator Mancivino is absent.
[6:42]
Representative Spiegelman,
[6:44]
voting yes. Yes. Senator Buxton
[6:46]
absent, but he is on his way.
[6:50]
Uh, Rebecca, yes, yes. Uh, Gina
[6:52]
Jennings. Yes. Yes, Susan
[6:54]
Durham. Yes. David Del Grande.
[6:54]
Yes. Justin Imers.
[6:56]
Yeah.
[7:00]
Uh, Bob Older's absent, Rich
[7:02]
Morse, yes, yes, and Sydney
[7:04]
Grassnickel. Yes, yes, yes. So
[7:06]
congratulations or apologies,
[7:08]
Uh, Janelle Cornwell has been
[7:10]
added as a voting member to the
[7:12]
group. Uh, the second person is
[7:14]
Christian Willauer. I, I will
[7:14]
say I did look at the other
[7:18]
working group and um they do
[7:18]
have somebody from the city of
[7:20]
Wilmington. What I will commit
[7:22]
to this group is I will make
[7:24]
sure we do not go down rabbit
[7:26]
holes of hyper-specific, um, if
[7:27]
she gets voted in
[7:27]
hyper-specific.
[7:30]
Conversations about um.
[7:34]
One specific area unless it
[7:36]
addresses the overall, like how
[7:36]
the assessments are done. If
[7:38]
it's like more of a case study
[7:38]
on how this happened, kind of
[7:40]
like for, for Sydney has brought
[7:42]
up um some of the issues with
[7:44]
agriculture. We may look at one
[7:45]
particular issue with
[7:45]
understanding that that's more
[7:46]
of a.
[7:48]
A holistic problem, it's just
[7:50]
anecdotal, um, but I know, I
[7:52]
know this isn't a Wilmington
[7:52]
A holistic problem, it's just
[7:53]
anecdotal, um, but I know, I
[7:54]
know this isn't a we'll meet in
[7:54]
working group, but again,
[7:55]
Yes,
[7:56]
I was just gonna say on
[7:56]
Wilmington, it's, I think it's
[7:58]
worth noting that from the Tyler
[8:02]
reports, there was a type of
[8:04]
problem in Wilmington that
[8:04]
didn't show up anywhere else. So
[8:06]
I think from that perspective it
[8:08]
would be very useful to have
[8:09]
some Christian.
[8:10]
agreed.
[8:12]
Excellent. All right,
[8:14]
Representative for Christian
[8:14]
Willer, Representative Romer,
[8:16]
yes. Senator Mancivino's absent.
[8:18]
Representative Spiegelman, yes.
[8:20]
Senator Buxton, absent.
[8:22]
Uh, Rebecca Gold, I keep
[8:24]
mumbling your last name. I can't
[8:24]
Excellent. All right,
[8:25]
Representative for Christian
[8:25]
Willer, Representative Romer,
[8:26]
yes. Senator Mancivino's absent.
[8:27]
Representative Spiegelman, yes.
[8:28]
Senator Buxton, absent. Uh,
[8:28]
Rebecca Gold, I keep mumbling
[8:29]
your last name because I can't
[8:29]
remember if it's Goldsmith or
[8:30]
Goldsmith. OK.
[8:30]
Excellent. All right,
[8:31]
Representative for Christian
[8:32]
Willer, Representative Romer,
[8:32]
yes. Senator Mancivino's absent.
[8:33]
Representative Spiegelman, yes.
[8:34]
Senator Buxton, absent. Uh,
[8:34]
Rebecca Gold, I keep mumbling
[8:35]
your last name because I can't
[8:36]
remember if it's Goldsmith or
[8:36]
Goldsmith.
[8:36]
I a better scene, right? Like
[8:37]
it's like when I keep going,
[8:38]
it's Rebecca Golds like that I'm
[8:38]
like just address it, Cindy
[8:39]
Goldsmith, uh, yes,
[8:39]
uh, Gina Jennings, yes, uh,
[8:40]
David Del Grande, I have a
[8:41]
question. Yes. Is it possible to
[8:41]
have someone from
[8:42]
administration?
[8:42]
Wilmington versus a city council
[8:43]
member.
[8:44]
For consistency.
[8:48]
It is, um, I'm gonna be.
[8:52]
Really honest in my opinion on
[8:53]
this, um.
[8:56]
Uh
[9:00]
I'll be really honest on this,
[9:02]
OK, with the group.
[9:04]
When I called the city of
[9:06]
Wilmington to talk about what
[9:08]
went wrong when we were in the
[9:08]
hearing phase.
[9:10]
They were like, county didn't do
[9:12]
the permits, the county didn't
[9:12]
do the permits, so they didn't
[9:14]
get the permit data. Come to
[9:14]
find out.
[9:16]
They didn't send the permit
[9:18]
data. It had been asked of the
[9:20]
city. They didn't send it.
[9:22]
And then I went and looked at
[9:24]
the law and said, oh, let's
[9:24]
change the law and make sure
[9:26]
they send it. It was already law
[9:26]
that they were supposed to send
[9:27]
it.
[9:28]
And so my only concern in in
[9:30]
inviting somebody from the
[9:32]
administration is, to be honest,
[9:32]
how forthcoming they're going to
[9:34]
be with really what's going on.
[9:36]
And I, and I'm not trying to
[9:36]
throw anybody there specifically
[9:40]
under the bus. But I, in good
[9:42]
faith when I ask a question, I
[9:44]
want a good faith answer. And
[9:46]
that to me just didn't feel like
[9:46]
very good faith. And so that's
[9:48]
my only concern about inviting
[9:50]
the administration, but open up
[9:50]
to everybody else and their
[9:52]
concern, their questions. Thank
[9:53]
you. I appreciate that.
[9:56]
OK.
[9:58]
Um, Justin.
[10:02]
Yes, yes, uh, Bob Older, absent,
[10:04]
Rich Morish, yes, and Cindy
[10:06]
Grass, yes, yes, OK, having
[10:08]
required the num number of votes
[10:08]
for both of these, um,
[10:10]
individuals, we will add them on
[10:11]
as, um,
[10:14]
New voting members. Um, Janelle
[10:15]
is on, is Christian?
[10:20]
OK, so Christian is not, I can
[10:20]
text her if she cannot, um, come
[10:22]
in, otherwise she'll just be
[10:24]
here for the next, for the next
[10:26]
meeting. So thank you, thank you
[10:27]
all again.
[10:30]
Say anything you feel, say
[10:30]
anything you want. This is, this
[10:32]
is how we're going to get things
[10:34]
done. Um, I'm going to turn it
[10:34]
over to Justin.
[10:38]
Um, who has a presentation for
[10:40]
us, um, going through the
[10:41]
surveys again.
[10:42]
Which is why I should have
[10:44]
brought food. This is gonna be a
[10:45]
Which is why I should have
[10:45]
brought food. This is going to
[10:46]
be a little repetitive, uh, with
[10:48]
some of the things, um, but I do
[10:49]
think at the end,
[10:52]
especially when he gets through,
[10:52]
um, to the suggestions for the
[10:54]
state. He has some really good
[10:56]
feedback for us on what other
[10:58]
states do and and how we can
[10:58]
move forward. And like I said,
[11:00]
um, you know, it's going to be
[11:02]
the recommendations of this
[11:02]
group, and I was looking through
[11:04]
some of the feedback you have,
[11:06]
and I was like, yeah, yeah,
[11:06]
yeah, like these are things
[11:07]
that, um.
[11:10]
That the state really should
[11:12]
provide more support on for the
[11:14]
counties, um, especially
[11:14]
considering how much of that
[11:16]
bill is for state schools.
[11:18]
they're not county schools,
[11:20]
they're state ICU ICU, Gina,
[11:22]
Uh, these are state schools, not
[11:24]
city schools. I think you may
[11:24]
have even been the one that put
[11:26]
it on the thing, but these are
[11:27]
state schools. These are not
[11:28]
county schools, um, we don't
[11:30]
have counties, uh, schools in
[11:30]
That the state really should
[11:31]
provide more support on for the
[11:32]
counties, um, especially
[11:32]
considering how much of that
[11:33]
bill is for state schools,
[11:33]
they're not county schools,
[11:34]
they're state ICU ICU, Gina. Uh,
[11:35]
these are state schools, not
[11:35]
city schools. I think you may
[11:36]
have even been the one that put
[11:37]
it on the thing, but these are
[11:37]
state schools. These are not
[11:38]
county schools, um, we don't
[11:38]
have counties, uh, schools. So
[11:39]
I'm going to turn it over to
[11:40]
Justin, unless anyone has
[11:40]
questions before. OK.
[11:41]
OK.
[11:41]
Right.
[11:41]
OK. Thank you very much. Um, I
[11:42]
would also like to thank the
[11:44]
counties, uh, for their time
[11:46]
putting together all the, the
[11:48]
answers to questions that we
[11:50]
asked, um, I know they spent a
[11:52]
lot of late nights and weekends
[11:54]
even answering some of these, so
[11:54]
I really appreciate that.
[11:58]
OK, so, um, we're just gonna
[11:58]
kinda go over.
[12:02]
You know what, what happened in
[12:02]
the reassessment and in
[12:03]
counties.
[12:04]
You know,
[12:08]
if, if they have something else
[12:10]
to add at any point, or I
[12:10]
misrepresent anything, you know,
[12:11]
please jump in.
[12:12]
So,
[12:18]
OK, just a little bit about me,
[12:20]
just so you know who's who's
[12:22]
talking here. Um, I'm an
[12:22]
assessment advisor with the
[12:24]
International Association of
[12:26]
Assessing Officers, we promote
[12:28]
fair and equitable property
[12:30]
values around the world. I'm a
[12:32]
former Miami County, Kansas
[12:34]
County appraiser. I've been in
[12:36]
the assessment industry for over
[12:36]
20 years. Uh, I've got a
[12:38]
bachelor of Science and
[12:40]
Economics from Kansas State
[12:41]
University.
[12:44]
I've got an assessment
[12:44]
administration designation from
[12:46]
the International Association of
[12:48]
Assessing Officers, and I'm a
[12:48]
Kansas registered mass
[12:49]
appraiser.
[12:50]
Um,
[12:54]
A little bit about my
[12:54]
background, other than just like
[12:56]
those high level stats. Um, I've
[12:58]
worked every job in an
[13:00]
assessment office from measuring
[13:02]
homes on site to building
[13:04]
valuation models to property
[13:08]
valuation to testifying in a
[13:10]
court of Tax Appeals. Um, I've
[13:12]
been a county appraiser, so I've
[13:14]
been in charge of, it's the same
[13:16]
as county assessor in charge of
[13:18]
the whole assessment process for
[13:20]
multiple years. Um, I've helped
[13:22]
complete 18 countywide
[13:22]
revaluations.
[13:24]
I've got experience valuing all
[13:26]
types of real estate from single
[13:28]
family to um.
[13:30]
Pretty much any commercial real
[13:32]
estate property type or
[13:34]
agricultural property type. Um,
[13:36]
I've supported assessment
[13:38]
processes in, in my current
[13:40]
position in Texas. I've, I've
[13:42]
worked in Louisiana, Vermont,
[13:46]
Kansas, Michigan, Ontario, and
[13:48]
the United Kingdom. Um, I'm also
[13:54]
an IAO course instructor. So
[13:54]
enough about me, um.
[13:58]
A little bit about my
[13:58]
organization, just, you know,
[13:59]
A little bit about my
[13:59]
organization, just so you know,
[14:00]
kind of where we're at, where we
[14:01]
come from,
[14:02]
um, professional consulting
[14:04]
services of IAAO is a wholly
[14:06]
owned subsidiary of the
[14:06]
International Association of
[14:10]
Assessing Officers. Um, we, we,
[14:12]
do IAAO does education,
[14:14]
research, professional
[14:16]
standards. Um, we deliver
[14:16]
independent data-driven
[14:18]
consulting services tailored
[14:20]
specifically to those in mass
[14:22]
appraisal and assessment
[14:22]
industry community.
[14:26]
Um, we're, we're number one in,
[14:28]
in the US as far as all all
[14:28]
these.
[14:32]
Things go, um, we're pretty much
[14:33]
go to, um.
[14:36]
And then a little bit about
[14:38]
IAAO, our parent organization,
[14:40]
founded in 1934. We've got over
[14:44]
8000 members around the world.
[14:46]
We've got 38 chapters
[14:47]
internationally.
[14:50]
We have 15 standards on
[14:52]
assessment best practices.
[14:54]
We offer 16 assessment courses,
[14:56]
23 workshops. We've got an
[14:58]
assessment conference in Calgary
[15:00]
this year, and we've got one
[15:00]
every year. No, they're
[15:04]
typically in North America, uh,
[15:06]
GIS evaluation Technology
[15:06]
conference every year, uh,
[15:08]
international evaluation
[15:10]
symposium. A lot of times those
[15:12]
are are over in Europe and then
[15:14]
a mass appraisal evaluation
[15:16]
symposium that's virtual, so
[15:18]
just sort of some of the things
[15:20]
that we offer and we do as an
[15:20]
organization.
[15:24]
Um, so what are, you know, what
[15:26]
is PCS helping with? Um, we're,
[15:28]
we're serving the working group
[15:28]
as an independent technical
[15:30]
advisor and subject matter
[15:32]
expert. So, just trying to give,
[15:34]
um, you know, outside Delaware
[15:38]
perspective, um, best practices,
[15:40]
standards, sort of perspective
[15:42]
on, on what's going on within
[15:43]
Delaware.
[15:48]
Um, OK, so a lot of people are
[15:50]
kind of wondering, OK, how did
[15:52]
the assessment go? And I know
[15:52]
everyone's got their own opinion
[15:56]
on it. But this is sort of my
[15:58]
perspective based on the
[15:58]
information I've seen so far,
[16:00]
um, and, and I think it, it
[16:02]
helps it kind of add some
[16:04]
perspective to the reassessment.
[16:08]
And one thing is, is an
[16:10]
appraisal or an assessment is an
[16:10]
estimate of value. So.
[16:14]
Typically it's not right on the
[16:14]
dollar amount of of what the
[16:16]
property is going to sell for.
[16:18]
It's an estimate. And so, you
[16:18]
know, typically, you're trying
[16:20]
to get within a reasonable range
[16:22]
of what it would sell for.
[16:26]
Um, assessors goal is to produce
[16:28]
as perfect of a reassessment as
[16:28]
possible. They're working really
[16:30]
hard to get that number down,
[16:32]
you know, as close to market as
[16:34]
they can get it. Do they always
[16:36]
hit it? No. Uh, no reassessment
[16:38]
is perfect. I can tell you that,
[16:39]
and, you know.
[16:44]
Working on 18 revaluation, um,
[16:44]
that, you know,
[16:48]
None of them ever goes perfect.
[16:50]
Do you try to get him as perfect
[16:50]
as possible, yes, but when
[16:54]
you've got literally thousands
[16:54]
of
[16:56]
processes you're going through
[16:58]
and you're looking at, you know,
[16:58]
100s of thousands of properties.
[17:00]
It's, you know, you try to get
[17:02]
it as good as you can, never
[17:03]
gonna be 100% perfect.
[17:06]
Uh, Delaware hadn't reassessed
[17:08]
property in 40 or 50 years.
[17:10]
That's, that's a long time to go
[17:12]
without a reassessment. Some
[17:14]
states reassess every single
[17:16]
year, and so 40, you know, 40 or
[17:18]
50 years, that's a really long
[17:19]
time, um.
[17:22]
When you haven't reassessed in
[17:22]
40 years. Every process is going
[17:24]
When you haven't reassessed in
[17:24]
40 years. Every process is gonna
[17:25]
When you haven't reassessed in
[17:26]
40 years. Every process is going
[17:26]
to be new, uh, new for counties,
[17:28]
new for property owners. It's,
[17:28]
it's sort of one of those things
[17:30]
where it's like everyone's got
[17:31]
When you haven't reassessed in
[17:31]
40 years. Every process is going
[17:32]
to be new, uh, new for counties,
[17:33]
new for property owners. It's,
[17:33]
it's sort of one of those things
[17:34]
where it's like everyone's gotta
[17:35]
get their brain around, OK, what
[17:35]
is this supposed to look like or
[17:36]
what does it look like? I think
[17:37]
the next, the next reassessment
[17:38]
cycle should be a little bit
[17:40]
easier because people know what
[17:42]
to expect, right from the last
[17:43]
reassessment.
[17:48]
Um, another thing on
[17:48]
perspective. So,
[17:50]
Different areas like
[17:52]
heterogeneous areas, areas that
[17:54]
are rural, or maybe they're
[17:56]
older. They're, they're a little
[17:58]
more difficult to value versus,
[18:00]
say you have a new subdivision
[18:00]
in every home in the
[18:02]
subdivision, you know, every 5th
[18:04]
house is the same. Those are
[18:04]
pretty easy to buy, right? I
[18:06]
mean, um, you probably don't
[18:08]
even really need to be an
[18:08]
appraiser to get within the
[18:10]
ballpark of what a property
[18:12]
might sell for on those, but
[18:14]
when you've got homes up and
[18:14]
down the street that were, you
[18:16]
know, maybe built 100 years ago,
[18:18]
and they've been cared for in
[18:19]
various.
[18:22]
Ways, you know, maybe remodeled,
[18:24]
not remodeled, that kind of
[18:26]
thing. Your values can vary a
[18:28]
lot and and those property types
[18:28]
are, are pretty difficult to
[18:29]
value.
[18:32]
Um, conditions of homes, like I
[18:34]
said, can, can vary the
[18:34]
evaluation quite a bit.
[18:38]
Um, you know, one thing I think
[18:40]
that's important to keep in mind
[18:41]
is that your current assessed
[18:42]
values are a lot better than the
[18:43]
ones you had before.
[18:46]
So you're, you're definitely
[18:46]
working in the right direction.
[18:48]
Um,
[18:52]
Sales ratio statistics.
[18:54]
You know, I, I looked at all. I
[18:56]
got the, the data from each
[18:56]
county.
[19:00]
And actually I thought
[19:00]
everything looked really good.
[19:02]
Um, I mean, yeah, you've got
[19:04]
some little areas where they
[19:06]
might be below IAO standards,
[19:08]
but overall, you're looking
[19:10]
really good and, and to find a
[19:12]
jurisdiction in the country that
[19:14]
didn't have a zone or a
[19:16]
neighborhood or or a, um, you
[19:16]
know, an area within their
[19:18]
county that
[19:22]
was below IAO standards, you
[19:22]
know, it's, it's pretty common
[19:24]
to see some areas that are maybe
[19:26]
difficult to value that might
[19:26]
fall a little below, um,
[19:30]
Um, so that's not out of the
[19:32]
norm at all, um, even for a good
[19:33]
reassessment.
[19:38]
OK, so I wanted to go through
[19:40]
the assessment process, and I'm
[19:42]
not sure, um, you know, I, I
[19:44]
think you'd probably get some a
[19:46]
little bit of information about
[19:46]
this here and there, but.
[19:50]
You know, these are, uh, kind of
[19:52]
some of the steps that that
[19:56]
assessors go through to get to a
[20:00]
a value and certify a role. So,
[20:00]
uh, one of the first things
[20:02]
that's done is collecting
[20:03]
property data.
[20:06]
OK, so you know, if in in that
[20:08]
data goes into a camera system
[20:10]
generally or a computer aided
[20:12]
assisted, uh, mass appraisal
[20:14]
software system is where that
[20:16]
data is stored, but assessors
[20:18]
have to collect that data, and
[20:20]
whether it's, you know, boots on
[20:20]
the ground, people actually
[20:22]
physically tape measure, you
[20:24]
know, on the home or they're
[20:26]
using some kind of technology,
[20:28]
um, like an Eagle View software
[20:30]
where they're looks like Google
[20:32]
Earth and they're looking at
[20:32]
images of different angles of
[20:33]
the property and
[20:36]
They can measure it using that
[20:36]
software um is another option.
[20:40]
So, um, the next step would be
[20:42]
quality control, checks of
[20:44]
property data. So you've
[20:44]
collected that data, and now
[20:46]
you've got a quality control
[20:48]
check it, you know, did, um,
[20:50]
were appraisers, when they went
[20:50]
out and measured these
[20:52]
properties, did they measure
[20:54]
them properly? Did they list
[20:54]
characteristics properly, that
[20:55]
kind of thing.
[20:58]
Um, next thing is sales. Sales
[21:00]
are the kind of the gold, the,
[21:02]
the lifeblood of, of an
[21:06]
assessment or an appraisal, um,
[21:06]
you know, you've got to review
[21:08]
those sales, so you get
[21:08]
information in that a property
[21:10]
is transferred. You might
[21:14]
contact a buyer or seller about
[21:16]
the transaction. You're gonna
[21:16]
Um, next thing is sales. Sales
[21:17]
are the kind of the gold, the,
[21:18]
the lifeblood of, of an
[21:18]
assessment or an appraisal, um,
[21:19]
you know, you've got to review
[21:20]
those sales, so you get
[21:20]
information in that a property
[21:21]
is transferred. You might
[21:21]
contact a buyer or seller about
[21:22]
the transaction. You're going to
[21:23]
research your transaction, go to
[21:23]
the property, make sure that all
[21:24]
your characteristics are
[21:25]
correct, so that way when you're
[21:25]
using that that transfer or that
[21:26]
sale as a comparative.
[21:28]
You, you know exactly what's
[21:30]
sold, um, that's really
[21:32]
important. Um, so you're gonna
[21:34]
quality control check that sales
[21:36]
data also is very important
[21:38]
because if, if your sales data
[21:40]
is wrong, your evaluation models
[21:42]
can't be right. So that's,
[21:44]
that's kind of the base, having
[21:46]
good data, having good sales
[21:48]
data, um, then permit data,
[21:50]
that's also important. I heard,
[21:52]
um, Representative Romer bring
[21:54]
that up. Um, you know, having
[21:54]
that permit data clues you into.
[21:56]
Hey, there was a change made to
[21:58]
this property. And so then an
[22:00]
assessor can go out, take a look
[22:02]
at the property, say, oh yeah,
[22:04]
they added a deck or they added
[22:06]
a new patio or a room addition,
[22:07]
so they can make those
[22:08]
adjustments to the record to
[22:10]
make sure the value reflects
[22:10]
those changes.
[22:14]
Um, then after all the data is,
[22:16]
is corrected and cleaned up, and
[22:18]
it's been quality control
[22:18]
checked, then um.
[22:22]
Then you're gonna analyze the
[22:24]
data. So you're, you're gonna go
[22:26]
through that data and you're
[22:28]
gonna say, OK, you know, these
[22:30]
are, um, we're gonna group out
[22:32]
single family homes in, in, in a
[22:33]
certain area, and we're gonna
[22:34]
group out single family homes
[22:34]
in, in, in a certain area, and
[22:35]
we're going to see that ranch
[22:36]
homes sell for a certain amount
[22:37]
or row homes sell for a certain
[22:37]
amount.
[22:40]
Um, we're gonna move on to
[22:42]
setting evaluation models based
[22:44]
on that analysis, then we're
[22:46]
gonna do a sales ratio check on
[22:48]
those valuation models. So we
[22:50]
don't just do a sales ratio. Uh,
[22:50]
a lot of people have heard, you
[22:52]
know, the sales ratio, um,
[22:54]
checks. We don't just do them at
[22:56]
the very end, we actually do
[22:58]
them during the process so that
[23:00]
way we make sure our values are
[23:02]
good before, before we get to
[23:02]
the end and, and there's a
[23:04]
problem. So, um, then you move
[23:06]
on to sales ratio, uh, valuation
[23:07]
model.
[23:10]
after you, uh, set the models
[23:12]
and then we're gonna buy
[23:14]
property, right? So.
[23:18]
You get the properties valued,
[23:18]
you're gonna have to quality
[23:20]
control check those values. So
[23:22]
you, you can see in this
[23:24]
process, there's a lot of
[23:26]
quality control checks. Um, then
[23:26]
you're gonna, after you're,
[23:28]
you're sure you're OK with those
[23:30]
values, you're gonna send
[23:32]
valuation notices to property
[23:32]
owners.
[23:34]
Um, you're gonna answer this
[23:36]
property owner's questions,
[23:38]
You're gonna schedule informal
[23:40]
appeals, conduct informal
[23:40]
appeals, conduct in formal
[23:44]
appeals, uh, modify the role as
[23:44]
required.
[23:48]
Get values adjusted, uh, certify
[23:52]
a role, an assessment role, um,
[23:54]
and then you're gonna handle any
[23:54]
remaining appeals. There's
[23:56]
always, even after you certify
[23:58]
the role, there's always appeals
[23:59]
after that, um.
[24:04]
And um, OK, I kinda got
[24:06]
backwards on this, but anyway,
[24:07]
um,
[24:12]
We're gonna handle the, we've
[24:12]
got to handle some of these
[24:13]
different appeals.
[24:16]
And certify the role, and then
[24:18]
we might have to modify the
[24:24]
assessment role after the fact.
[24:26]
So, OK, so I'm gonna go through.
[24:27]
Um,
[24:30]
There again, thank you again for
[24:32]
the counties getting us this
[24:33]
information in a short window.
[24:36]
I'm gonna go through some of
[24:36]
these parcel breakdowns.
[24:40]
And I'm sure you all have seen
[24:42]
some of these numbers already.
[24:44]
Um, so first off, I've got over
[24:44]
on that column, I've got the
[24:46]
counties and the percentage
[24:48]
change for each county.
[24:50]
Or the percent of the total
[24:52]
parcel count. So this is parcel
[24:54]
count breakdown. So we've got
[24:54]
residential, commercial,
[24:56]
industrial, agricultural, exempt
[25:00]
utility, and then the totals. So
[25:00]
for New Castle County, we had
[25:04]
219,000 parcels. Sussex, we had
[25:08]
203,000 parcels in Kent, we had
[25:12]
90,000 parcels. Um, so total
[25:14]
statewide parcel count was
[25:16]
513,000 parcels. You can see if
[25:18]
you look over on the
[25:18]
residential, uh.
[25:20]
Column, I've kind of totaled up
[25:22]
so you can see, you know, what
[25:26]
makes up, um, parcel counts for
[25:28]
residential, about 90% of the
[25:30]
parcels in the state are
[25:30]
residential in nature,
[25:34]
commercial, can I, can I, can I
[25:34]
ask a question right there?
[25:36]
Yeah, the agriculture and
[25:38]
residential columns, the
[25:40]
agriculture are just
[25:42]
agricultural improvements? Do
[25:44]
they include or not include the
[25:44]
homestead of an agricultural
[25:45]
property.
[25:50]
I don't have that information to
[25:50]
I don't have that
[25:51]
information. I'll have to ask
[25:51]
the county. They do not include
[25:54]
the houses. OK, they do not. So
[25:54]
the homestead is counted as
[25:56]
as residential and then the
[26:00]
agricultural improvements are
[26:02]
counted as agriculture here. OK,
[26:02]
that's,
[26:04]
so I figured you're not have
[26:04]
that info.
[26:05]
I don't have that information.
[26:05]
I'll have to ask the county.
[26:06]
They do not include the houses.
[26:07]
OK, they do not. So the
[26:07]
homestead is counted as as
[26:08]
residential and then the
[26:08]
agricultural improvements are
[26:09]
counted as agriculture here. OK,
[26:10]
that's, so I figured you'd have
[26:10]
that in front. I figured you'd
[26:11]
have it.
[26:11]
Good question. Good question.
[26:12]
All right, um, and then you can
[26:12]
see, you know, we've got
[26:16]
agriculture at 2.5% of the state
[26:18]
total and exempt at 4.1%,
[26:20]
utilities at 0.2%.
[26:24]
So just kind of an interesting
[26:26]
just showing the breakdown of,
[26:28]
of, and that's his parcel count,
[26:30]
so that, that's not necessarily
[26:32]
reflective of, of, say, you
[26:34]
know, tax where the taxes are
[26:38]
being paid, it's just the, the
[26:38]
number of parcels is all. So,
[26:42]
um, taxable assessed value, and
[26:42]
I'm sure some of you have seen
[26:44]
some of these numbers before
[26:48]
also. So we asked the counties
[26:48]
for the, the prior assessed
[26:50]
values before they reassessed,
[26:52]
And you can see those numbers
[26:53]
there on that 2nd column.
[26:56]
And then the 3rd column over or
[26:58]
And then the 3rd column over are
[26:58]
the the current assessed values,
[27:00]
so you can see what those are.
[27:04]
Um, I've got the change amount
[27:06]
in there and the change percent,
[27:06]
which I know a lot of people get
[27:08]
caught up on that change
[27:10]
percent, but, you know, you
[27:14]
haven't re revalued in in 4 or 5
[27:16]
decades, so, um, you know, milks
[27:18]
went up, the price of a new cars
[27:20]
went up. Everything's went up,
[27:21]
you know.
[27:26]
500+% probably so, um, so these
[27:28]
numbers also, one thing to keep
[27:29]
in mind, these numbers would
[27:30]
include things like new
[27:32]
construction or additions and
[27:34]
and that kind of thing too, so,
[27:36]
and I don't have breakdowns on
[27:38]
on all of that, but, um, just
[27:39]
something to remember.
[27:44]
OK, so staffing levels, another
[27:46]
question we'd ask the counties,
[27:50]
Uh, Newcastle currently has 21,
[27:52]
uh, full-time equivalent staff
[27:54]
in their assessment department.
[27:54]
Now, they've got open positions
[27:56]
for 29, but they have 8
[27:58]
vacancies. Um, I'm
[28:00]
You know, I'm guessing it's hard
[28:02]
to recruit assessors in a state
[28:04]
where reassessment hasn't
[28:05]
happened in a long time.
[28:08]
And, um, and so I, I think
[28:10]
there's probably some challenges
[28:11]
there, um.
[28:14]
Sounds like an easy job to me,
[28:15]
yeah.
[28:16]
Um,
[28:18]
Well, just, just the fact that,
[28:20]
you know, when you haven't done
[28:20]
them, why would you have, you
[28:22]
know, a lot of assessors, so,
[28:23]
um, it.
[28:26]
And then Sussex at 18, Ken at
[28:27]
11, so.
[28:30]
In the state currently, it looks
[28:32]
like you've got 59 assessors on
[28:33]
on staff at the counties.
[28:36]
OK. Um,
[28:40]
So just a little ratio here of
[28:44]
parcels. This is one way that um
[28:46]
assessors look at kind of
[28:46]
staffing ratios and that kind of
[28:50]
thing. It's a parcels per uh
[28:52]
full-time equivalent staff
[28:54]
position at the county. Um, and,
[28:56]
you know, it's, this is.
[29:00]
This is something that it's,
[29:02]
it's hard to look at sometimes
[29:04]
from state to state and
[29:06]
county to county because you
[29:08]
have to think about what, what
[29:10]
kind of scope the county staff
[29:12]
is covering, um, you know, how
[29:14]
much do they, do they contract
[29:16]
out? How much do they do
[29:18]
in-house? Um, what kind of, you
[29:22]
know, are they having to um come
[29:22]
up with new parcel numbers? Are
[29:24]
they having any big projects
[29:26]
that they're having to work on
[29:26]
to kind of, um, improve.
[29:28]
assessments and that kind of
[29:30]
thing. So a lot of that kind of
[29:32]
thing, growth rate can really
[29:34]
matter in staffing ratios. So,
[29:36]
um, they're here. I don't know,
[29:38]
without a lot of context, it's,
[29:40]
it's kind of hard to tell, you
[29:42]
know, whether they're right or
[29:42]
wrong or, or anything else, so.
[29:46]
All right, assessment budgets.
[29:50]
So prior to reassessment, um,
[29:52]
or, you know, and, and this is
[29:54]
part of this is, you know, we
[29:56]
ask questions, the counties
[29:56]
might have interpreted some of
[29:58]
the answers differently, so
[29:58]
hopefully, we're not
[30:00]
misrepresenting anything. Um,
[30:04]
Newcastle prior budget 2.9
[30:08]
million, um, which might be 2025
[30:10]
budget is my guess. Uh, 2026
[30:12]
budget was 3 million, um,
[30:13]
average.
[30:16]
You know, cost per parcel about
[30:20]
$14. And then we asked also for
[30:22]
the vendor costs, so this is
[30:22]
what they would have paid Tyler,
[30:24]
um, and you can see what those
[30:25]
are there.
[30:30]
You know, 19, 9.6 million, 4.4
[30:32]
million, so you can see what
[30:34]
that total was to Tyler for the
[30:36]
reassessment. I know, um, and I
[30:38]
don't have a ton of details on
[30:40]
all the counties, but I know
[30:42]
like Newcastle, for instance,
[30:46]
had, um, had to go through and,
[30:48]
um change the way that they
[30:50]
identified parcels, and I'm sure
[30:52]
that added to the cost quite a
[30:54]
bit. That's typically a, a very
[30:56]
large project, um, and I'm sure
[30:56]
all the counties.
[30:58]
had their own challenges and
[31:00]
projects. So, trying to, there
[31:02]
again, trying to compare the
[31:02]
counties against each other head
[31:04]
to head is a little difficult
[31:06]
because they all have their own
[31:06]
unique challenges. Excuse me,
[31:08]
Justin. Yeah,
[31:10]
uh, Dave Del Grande, New Castle
[31:10]
County, just for, for the
[31:14]
record, our 27 approved budget,
[31:16]
which was effective July 1st,
[31:18]
we're at $4.2 million for our
[31:19]
assessment office.
[31:22]
Which increased to 10 positions.
[31:22]
So I just want to let everyone
[31:23]
know that.
[31:26]
So we, we added about $1.2
[31:28]
million from 26 to 27.
[31:32]
Yeah, and I appreciate that, and
[31:34]
the county had provided me that
[31:34]
information.
[31:36]
So thank you,
[31:38]
thank you. I'm sorry, another
[31:40]
real quick on that slide, uh,
[31:40]
So thank you, thank you. I'm
[31:41]
sorry, another real quick on
[31:42]
that slide for everybody's
[31:42]
information.
[31:44]
New Castle County is going to
[31:46]
have a higher vendor cost per
[31:46]
parcel.
[31:48]
Because of the size, one reason
[31:50]
would be the size of the
[31:52]
commercial properties in New
[31:52]
Castle County and there's
[31:54]
nothing in Kent and Sussex that
[31:56]
even comes close to some of the
[31:58]
size commercial properties
[32:00]
outside of like Dover Downs. Um,
[32:02]
and so those parcels, you know,
[32:04]
the big Amazon plants, uh, big
[32:06]
colleges, that kind of, they're
[32:08]
going to have, it's gonna be a
[32:10]
higher cost per parcel, uh, just
[32:11]
in New Castle County versus the
[32:12]
other, other counties.
[32:14]
just so uh just sort of a
[32:16]
related question, does anyone
[32:17]
know if that
[32:20]
The gap, if you will, or the
[32:20]
ratio
[32:22]
of basically Newcastle being
[32:23]
about
[32:26]
Roughly twice per parcel from
[32:28]
the vendors and the others,
[32:30]
whether that's justified by the
[32:34]
The difference in the size of
[32:34]
some commercial properties. I
[32:36]
I would guess part of it is the
[32:37]
size of some commercial
[32:37]
properties. I, I would guess
[32:38]
part of it is, is the difference
[32:38]
in size and complexity of those
[32:40]
properties. It's a lot easier
[32:41]
to, to.
[32:42]
You know, uh, assess.
[32:46]
A housing development that just
[32:46]
went up in Sussex County versus
[32:48]
a housing development that's
[32:50]
over 100 years old in New Castle
[32:52]
County versus the big box plants
[32:54]
versus the big industrial sites
[32:55]
that are found in New Castle
[32:56]
County, but the other problem is
[32:58]
they also had to change,
[33:00]
they had to make some pretty big
[33:02]
vendor changes uh with the way
[33:02]
they were analyzing the
[33:04]
properties in New Castle County
[33:06]
that weren't acquiring Sussex
[33:08]
County, I believe. Yeah, John,
[33:09]
you can correct me on that.
[33:12]
I guess the hope is though that
[33:12]
going forward, that the vendor
[33:16]
cost per parcel, in particular
[33:18]
New Castle County comes down now
[33:18]
that we have a better handle on
[33:20]
what we're doing or that might
[33:22]
be something that this group
[33:24]
needs to tackle. Yeah, Senator
[33:24]
Buxton, and then David. I'm
[33:26]
sorry, before we go on, if John,
[33:28]
is that what I just said is, is
[33:30]
that I'm sorry, Justin, Justin,
[33:32]
excuse me, John Justin begins
[33:34]
with a J. Uh, Justin, is, is
[33:34]
that.
[33:36]
Everything I just said was that,
[33:38]
at least in part your impression
[33:39]
as well?
[33:42]
Yeah, yeah, I think so.
[33:42]
That sounds reasonable.
[33:46]
Um, OK. Oh, actually we have a
[33:48]
couple more, um, questions, uh,
[33:50]
Senator Buxton and then David.
[33:50]
So
[33:56]
that, so the vendor cost, that's
[33:58]
reflective of this next
[34:00]
reassessment, or is that
[34:00]
reflective of the prior one?
[34:04]
Good answer, and that's what he
[34:04]
said, um.
[34:10]
And then just explain in the
[34:10]
average annual cost per parcel.
[34:14]
Uh, the $10 greater for king.
[34:18]
What's the uniqueness of Kent?
[34:18]
It's the way we budget because
[34:20]
we put indirects into our call
[34:22]
centers and neither one of the
[34:24]
other counties do. If I took
[34:26]
that out, it would reduce it
[34:28]
probably to about $15 a parcel.
[34:30]
Would that say that again? You
[34:31]
did what? And that was, I'm
[34:32]
sorry. Sorry, I couldn't hear
[34:34]
you. We, Kent county budgets
[34:34]
differently than the other two
[34:36]
counties which include what we
[34:38]
call indirect costs where you
[34:40]
absorb the cost of the
[34:42]
supporting departments like IT
[34:44]
and everything. So if I pull
[34:45]
that out.
[34:48]
We would be more relative to how
[34:50]
the others budget like an
[34:52]
accounting difference, OK, OK.
[34:54]
She's very tight.
[34:54]
No, I mean, that's actually a
[34:56]
really smart way. I, I think
[34:58]
it's a, it's a more
[35:00]
comprehensive way. There's a
[35:00]
cost of doing business
[35:02]
The commissioner is in control
[35:02]
Yeah,
[35:04]
As the best you can. I want one
[35:05]
more, sorry, one more, um.
[35:06]
Question.
[35:08]
The increase in the number of
[35:09]
positions.
[35:12]
Is that reflective of the
[35:14]
The requirement now to.
[35:16]
Reassess every 5 years and would
[35:18]
it change if it was every 7 or
[35:20]
10 or it wouldn't matter. It is
[35:22]
what it is right now, it's to
[35:24]
get us up to speed on the
[35:26]
current process. So, um, we
[35:26]
could even use more, but we
[35:28]
didn't feel budgetary-wise, we
[35:30]
could actually add 25 more
[35:32]
hire that many more people.
[35:34]
Um, Justin, I'm not sure what
[35:36]
the industry averages per, you
[35:38]
know, parcel per employee, but I
[35:39]
think if we're.
[35:42]
10,000 or 11,000 per employee.
[35:46]
I heard the number was 2500. I
[35:47]
don't know if that's true or
[35:47]
not, but um.
[35:50]
Uh, we're, we're a little bit
[35:52]
off on the number of people we
[35:54]
need, not to mention where you
[35:54]
put them, buying them equipment,
[35:56]
um, and then the taxpayer
[35:56]
expense to do all that.
[35:58]
Is a, is a concern of ours.
[36:02]
Justin, can you speak to that
[36:04]
what the national averages are
[36:06]
for uh
[36:06]
ratio.
[36:10]
Um, it, it, it depends on
[36:12]
reappraisal frequency, how much,
[36:14]
you know, how much the county's
[36:16]
contracting out versus doing
[36:18]
in-house, uh, as far as those
[36:18]
ratios go. So like I said, it
[36:22]
can vary quite a bit. If, if the
[36:22]
county was doing 100% of the
[36:26]
work in-house. I would think you
[36:28]
would want to be in the 2500 to
[36:32]
3500 parcels per staff range.
[36:34]
um, you know, the more you
[36:35]
contract out, that number could
[36:38]
shift up, um, some. So.
[36:42]
Question. Yes, Susan. Oh, sure.
[36:44]
So, when your vendor calls for
[36:45]
reassessment, did that, because
[36:46]
you had a different package than
[36:48]
we did. It included converting
[36:50]
the software going with their
[36:52]
stuff. Did that include? That's
[36:52]
what all that in there? Correct.
[36:54]
That's what I was getting to.
[36:56]
This is our all-in cost as of
[36:58]
today or at last week for the
[37:00]
cost of reassessment, which
[37:02]
includes our legal fees, costs
[37:04]
of appeals, all those things.
[37:06]
So, um, just the cost of the
[37:08]
Bet Tyler alone, I think
[37:08]
initially was like around 17.
[37:12]
million which includes includes
[37:14]
the software. See that would
[37:14]
need to be taken out to compare.
[37:16]
That's what I was wondering
[37:18]
Yes, so
[37:20]
software not gonna be an issue
[37:22]
next? How much was the software
[37:22]
pieces I believe I don't have it
[37:23]
directly in front of me. I
[37:24]
believe it was around $3
[37:25]
million. And then there's the
[37:26]
annual maintenance fee that goes
[37:28]
with that and so forth.
[37:30]
Have you heard, I know that um
[37:32]
Kent and Sussex are in the RFP
[37:33]
process right now. I
[37:36]
I could be wrong, but I feel
[37:38]
like I remember in the hearings
[37:40]
that we had, um, about this time
[37:41]
last year.
[37:44]
I feel like I remember Tyler
[37:46]
saying something about $62 a
[37:46]
parcel. Is that?
[37:47]
Uh
[37:50]
Yeah, so they gave me a
[37:50]
preliminary number. I think it
[37:54]
was $65 a part $65 I mean
[37:54]
because we've done the initial,
[37:56]
right, they said the prices that
[37:57]
they're bidding currently was
[38:00]
$65 a parcel, and that was even
[38:02]
just a desktop review when we
[38:04]
went out to bid in 2021, those
[38:06]
were the prices, but they had
[38:08]
skyrocketed, so we'll know this
[38:09]
week,
[38:09]
right,
[38:10]
they said the prices that
[38:11]
they're bidding currently was
[38:11]
$65 a parcel and that was even
[38:12]
just a desktop review when we
[38:13]
went out to bid in 2021, those
[38:13]
were the prices, but they had
[38:14]
skyrocketed, so we'll know this
[38:14]
week,
[38:15]
this week,
[38:15]
what those per parcel numbers
[38:16]
were are gonna be, but yeah,
[38:16]
they're not gonna be
[38:17]
here
[38:18]
um and I just wanna ask one.
[38:20]
Oh, you go ahead, go first,
[38:22]
Senator Buxton. No, no, no, no,
[38:24]
I didn't want to cut off anybody
[38:24]
else, but I just, when you're
[38:26]
done, I'll have one more
[38:26]
question.
[38:28]
I was just thinking, I don't
[38:30]
know what the outcomes of this,
[38:30]
uh, working group are gonna be,
[38:32]
but one thing we have talked
[38:34]
about a little bit and just I'll
[38:36]
get to it way later on is are
[38:38]
there cost savings in going
[38:38]
under a state contract, and I'm
[38:40]
just wondering what is your
[38:42]
timeline if you're already
[38:42]
starting the RFP process, what
[38:44]
is your timeline, which is why
[38:46]
we started this group so
[38:48]
aggressively time-wise, um, and
[38:49]
only made it a 6 month group.
[38:50]
What is your time like what is
[38:52]
your timeline on signing that
[38:52]
contract and.
[38:54]
Do we have the ability to
[38:55]
potentially
[38:58]
Have for this assessment, some
[39:00]
sort of collaboration among all
[39:00]
three or under the state.
[39:04]
I'll answer that, so we, the
[39:06]
3 of us did discuss. That's why
[39:06]
2 of us are going together. We
[39:08]
feel like New Castle County is
[39:10]
so much more complicated, and we
[39:12]
knew their price per parcel was
[39:12]
a lot higher than the two of us.
[39:16]
So we did go out to bid together
[39:18]
just to see if coming together
[39:20]
at least 2, we can bring the
[39:20]
price down. The problem is the
[39:22]
timing of it. It took 4 years to
[39:24]
do the last one. We're now at
[39:26]
year 3. Like, we have to go out.
[39:27]
Like, I know when we were having
[39:28]
the hearings, I told, I said, we
[39:30]
got to get going. So this was
[39:31]
the latest I felt comfortable.
[39:34]
going out to bed and getting
[39:36]
them in the door as quick as
[39:36]
possible. So it could
[39:38]
potentially be a 20.
[39:40]
35.
[39:42]
Where we're looking at.
[39:46]
State level support. I mean, our
[39:48]
goal is just that, you know,
[39:50]
our, our discussion about the
[39:50]
state getting involved is only
[39:52]
to help bring costs down, not
[39:54]
for any other, any other thing
[39:54]
at Sydney, uh.
[39:56]
I do have one actually, yes,
[39:56]
from Boston and then Sydney.
[40:00]
Um, well, speaking to that one.
[40:02]
In the lawsuit itself, right,
[40:04]
because we're up against the
[40:06]
clock and the clock, that's the
[40:08]
question. I recalled the all,
[40:08]
See actually I sort of read it
[40:09]
because I was at the county
[40:10]
then.
[40:14]
Um, the 5 years is self-imposed.
[40:16]
The court's directed us that you
[40:18]
shall reassess and the property
[40:20]
shall be assessed at fair, fair
[40:22]
market value. It didn't say
[40:24]
every 1 year, 3 years, 5 years,
[40:24]
or 10.
[40:26]
It said you better figure it out
[40:28]
or we're gonna do it for you. Is
[40:30]
that accurate? So that's
[40:32]
Some of the problem challenges
[40:34]
we have is this self-imposed 5
[40:35]
years.
[40:38]
That on paper we want to do
[40:40]
that, but in theory, is it
[40:41]
creating
[40:44]
Is it going to prevent us from
[40:44]
getting it right the second time
[40:45]
out of the sheet?
[40:48]
You know, that's the fear I have
[40:48]
is that our desire to meet the
[40:52]
five years that's self-imposed
[40:54]
is gonna force us to then have
[40:55]
to make all our proper
[40:55]
corrections.
[40:58]
After that, which means 10
[40:58]
years.
[41:00]
So maybe, maybe we create a
[41:02]
buffer, a timeout, time out for
[41:03]
a second.
[41:06]
Sydney and then Rich, um, this
[41:08]
is kind of for context for me,
[41:10]
but when the decision to start,
[41:12]
or the need to do the math uh
[41:14]
reassessment. Was there a reason
[41:16]
why everyone went with mass
[41:18]
reassessment rather than a
[41:18]
rolling reassessment.
[41:22]
Um, or was that in a part of the
[41:23]
conversations? I'm just curious
[41:24]
because I feel like rolling
[41:26]
reassessments usually help like
[41:28]
your staffing and whatnot, since
[41:30]
you're spanning it out over
[41:30]
multiple years. I think the main
[41:32]
thing it was because we hadn't
[41:34]
done it in 40 years, you can't
[41:36]
do something rolling until you
[41:38]
have a good. OK. Uh, back, a
[41:40]
good starting point. Right.
[41:42]
Yeah. Also, uh, you know,
[41:42]
rolling is, I mean, I know
[41:44]
that's what they do in Maryland.
[41:44]
Yeah.
[41:45]
But, uh, that's not,
[41:48]
I'm not for that, so
[41:50]
Yeah, that's helpful. And also
[41:52]
just rolling we're gonna be take
[41:54]
it takes a year to do everything
[41:54]
so
[41:55]
to defend Kent,
[41:58]
Sussex's number is a little low.
[42:00]
What I meant in the survey was
[42:00]
it costs us 2.5 million each
[42:02]
year for the reassessment
[42:03]
process.
[42:06]
It's been added to the budget,
[42:08]
so you need to add another 2
[42:10]
million to our number, so there
[42:10]
was confusion in the answer to
[42:12]
the survey, so our number is not
[42:14]
that low. I, we look great,
[42:14]
awesome, but I.
[42:16]
I was very I was very.
[42:18]
I couldn't talk to you
[42:20]
afterwards. I was very generous
[42:21]
of you.
[42:22]
Transparency, that number's too
[42:24]
low, but again, I really
[42:26]
appreciate you guys getting it
[42:26]
back and not overthinking it
[42:28]
because we wouldn't be able to
[42:30]
have this conversation if we,
[42:30]
you know, we're, we're, we're,
[42:32]
we're moving really, really
[42:32]
fast. So yeah, the other person
[42:34]
to ask to answer this question
[42:34]
is Cindy Cindy and I are just
[42:36]
talking. I don't remember. I
[42:38]
know it was talked about the
[42:40]
rolling reassessments. I
[42:40]
know it was talked about the
[42:41]
rolling reassessments, and I
[42:42]
remember the counties had issues
[42:42]
with it, but beyond that, I
[42:44]
don't remember. That might be a
[42:45]
question actually for
[42:46]
Representative Wilson Anton
[42:48]
because it was her bill, OK,
[42:49]
um.
[42:52]
I, I just, do you remember? No,
[42:54]
I, I, I, I don't.
[42:56]
I, I just, do you remember? No,
[42:56]
I, I, I, I go to
[42:58]
Rich, and then Senator. Sure, I
[42:58]
go to
[42:59]
Rich, and then Senator Buck.
[42:59]
Sure, I just wanted to add two
[43:00]
facts and to answer in part to
[43:00]
answer in part Senator Lumpton's
[43:01]
question.
[43:04]
The 5 years, while it is, as you
[43:06]
say, self-imposed.
[43:10]
Doing it in 5 years as opposed
[43:12]
to kicking the can down the road
[43:14]
for maybe 10 years is going to
[43:16]
improve things for all the
[43:16]
taxpayers, because even if
[43:22]
Enough changes aren't made as a
[43:24]
result of legislation coming out
[43:25]
of this process. The next
[43:26]
reassessment, just like the last
[43:30]
one is gonna make assessments on
[43:32]
average a lot more accurate than
[43:34]
they have been, so it's going to
[43:36]
improve it for taxpayers even if
[43:38]
it doesn't get us as close to
[43:40]
perfect as everybody would like
[43:42]
to be. So that's the downside to
[43:42]
sort of.
[43:44]
You know, changing it from 5 to
[43:46]
10. In the court case, I will
[43:50]
tell you we had a conference
[43:52]
where we basically let sort of
[43:54]
raised with the judge the issue
[43:54]
of his ruling, how often it had
[43:58]
to be done. And what he said
[44:00]
was, I only order that.
[44:06]
If if the proof gives me reason
[44:08]
to worry the counties won't do
[44:10]
it again within a reasonable
[44:12]
time, and we never got to that,
[44:12]
but if it got changed to 10
[44:14]
years and somebody wanted to
[44:15]
file a lawsuit again.
[44:18]
The counties will, I think, be
[44:20]
opening themselves up to that.
[44:20]
whereas at 5 years, that's
[44:22]
obviously not going to happen
[44:23]
and in
[44:24]
The counties will, I think, be
[44:25]
opening themselves up to that,
[44:25]
whereas at 5 years, that's
[44:26]
obviously not going to happen,
[44:27]
and, and respect, and I could,
[44:27]
now's not the time to say, yeah,
[44:28]
but this is what I'm thinking
[44:30]
because, but your, your points
[44:30]
are fair. I think I could argue
[44:32]
a couple other points. We both
[44:34]
agree with what you said. The
[44:36]
judge said, you figure it out,
[44:38]
I'll figure it out for you. So
[44:40]
my question now is, it, it, and
[44:40]
I'm not saying 10.
[44:42]
Maybe it's 6, maybe it's just,
[44:44]
enough, just pause it long
[44:46]
enough for us to complete our
[44:46]
work and, and accurately
[44:50]
implement it, you know, but let
[44:50]
me get to the last one, this one
[44:52]
should, should be pretty quick.
[44:54]
So you've put out your bids. Is
[44:55]
Tyler the only game in town?
[44:58]
We're pretty confident we'll get
[44:58]
2, right?
[44:59]
I'm not
[45:02]
anti-Tyler, but can you imagine
[45:02]
if it's only Tyler, you better
[45:04]
have your ducks in a row because
[45:06]
everybody's gonna be coming at
[45:07]
us.
[45:10]
Yeah, oh yeah, yeah.
[45:10]
OK, Justin, thank you.
[45:12]
Yeah.
[45:14]
OK. Um,
[45:20]
Next slide. OK, so what camera
[45:20]
system was used in the, and the
[45:22]
counties can pipe in here if I'm
[45:26]
misstating anything, but I, I
[45:26]
believe they're all using the
[45:28]
enterprise assessment and tax
[45:32]
system with IAS world as as
[45:36]
there came a system. Um, is that
[45:36]
right, counties?
[45:38]
I kind of got different answers,
[45:40]
but I think, I think you're all
[45:42]
on the same thing. Yes. Yeah.
[45:43]
OK.
[45:44]
All right.
[45:52]
So current GIS tools, so they're
[45:54]
all, uh, I think all the
[45:56]
counties also are using very
[45:58]
similar GIS tools, uh, Eagle
[46:00]
View, which is an aerial image
[46:02]
provider who provides.
[46:06]
Ortho and oblique imagery, which
[46:08]
is pretty much fancy words for
[46:10]
straight down and at your
[46:10]
cardinal.
[46:12]
Different angles, northeast,
[46:16]
southwest, um, these different,
[46:16]
it's sort of like Google Earth.
[46:18]
If anyone's used Google Earth
[46:20]
before, where you can see the
[46:22]
different angles around a
[46:24]
building. It makes it a little
[46:26]
more 3D or you can kind of get
[46:28]
the different 3D angles anyway.
[46:30]
um, yeah, it's also got
[46:32]
measuring tools on it, so they
[46:32]
can verify measurements of
[46:34]
buildings or sizes of parking
[46:38]
lots, um, different things like
[46:40]
that, verify different parts of
[46:41]
a property is being.
[46:42]
You know, maybe this part of the
[46:44]
property is agricultural and
[46:46]
this part's residential, so they
[46:46]
can kind of identify those areas
[46:50]
using some of these tools.
[46:54]
Alright, so appeal summary, um,
[46:56]
new and each county kind of gave
[46:58]
me a little different format, so
[47:00]
I've got their own pages here.
[47:04]
Uh, New Castle County had 11,407
[47:06]
informal appeals. That's a 5.2%
[47:08]
informal appeal rate, which to
[47:09]
me is.
[47:12]
Is very reasonable considering
[47:14]
you hadn't had a reassessment in
[47:14]
a long time. I would
[47:16]
I would even think you would
[47:18]
have higher rates than that, um,
[47:22]
So close via stipulation, so the
[47:24]
two parties agreed on the
[47:26]
valuation. They had 3800
[47:30]
parcels closed via deficiency,
[47:32]
193, other reasons you can kind
[47:33]
of read these, um.
[47:36]
So that's Newcastle.
[47:38]
Sussex.
[47:44]
Informal, they had 11,647. Pell
[47:46]
rates 5.7, so not much different
[47:48]
than Newcastle saw. Um, their
[47:52]
change rate was 52%, so about
[47:54]
half of the properties that were
[47:54]
appealed at formal level, they
[47:58]
made some some sort of of a
[47:59]
change to the value.
[48:02]
Then at uh formal appeals to
[48:06]
referees. They had 11,700 or
[48:10]
1,723. That'd be an appeal rate
[48:14]
of just 0.9% of the total
[48:18]
parcels, um, and of those 65%
[48:20]
were changed in in some way
[48:22]
because of the appeal, formal
[48:24]
appeal to the board. There was
[48:28]
just 71, 25 of those were
[48:28]
changed, or about 35% of those
[48:29]
were changed. And then,
[48:32]
Superior Court, they had one
[48:34]
appeal. Um, there was no
[48:34]
reduction made there, no change
[48:35]
made there.
[48:40]
Kent County, um, informal
[48:44]
appeals, 4,274. They had 4.7%,
[48:46]
so you know the other counties
[48:48]
are in the 5 range, 4.7. They're
[48:50]
all kind of in that same
[48:54]
ballpark, um, 41.9%, 42% had a
[48:56]
change at the informal level,
[48:58]
then formal appeal to referees,
[49:06]
uh, 676 of those and about 65%
[49:06]
saw a change, and then formal
[49:07]
appeal to the board.
[49:12]
They had 313 and 19% of those
[49:14]
saw some sort of a change, so
[49:18]
pretty low change right there.
[49:20]
You know, I think something
[49:20]
that's interesting and when we
[49:22]
were talking to Justin about um
[49:26]
This over the course is, as a
[49:28]
legislator who's in the state
[49:30]
and has been receiving a lot of
[49:31]
the feedback from, you know,
[49:32]
constituents and as I'm sure you
[49:34]
have, and as I'm sure you guys
[49:34]
have.
[49:38]
It felt so astronomical, right?
[49:38]
And to have somebody come in,
[49:40]
um, multiple times and be like,
[49:42]
no, you haven't done it in 4
[49:42]
years. That's actually normal,
[49:44]
you know what I mean? And now
[49:44]
seeing that you guys were all
[49:46]
kind of in that same range,
[49:48]
Like, it felt, and, but that's
[49:50]
where I think the communication
[49:50]
really broke down is.
[49:54]
It's, it's easy to go on social
[49:54]
media or something and be like,
[49:56]
5%, they, you know, whatever,
[49:56]
and it's like,
[49:58]
Know that this was actually.
[50:02]
Probably even predictable um
[50:04]
that those would be the things
[50:06]
that we should have had happen
[50:06]
and, and just.
[50:08]
Really communicating better to
[50:10]
the public because I, I felt
[50:10]
like it was just such an
[50:12]
anomaly, um, and obviously there
[50:13]
are anomalies, but.
[50:16]
It, it's just interesting to see
[50:18]
that, how, how there is a lot of
[50:18]
commonality.
[50:20]
Yeah, and, and to give you a
[50:22]
little perspective on this. Um,
[50:24]
I was a county appraiser in
[50:26]
Kansas. We valued every single
[50:28]
year, we would put out brand new
[50:30]
values, and our appeal rate
[50:30]
averaged around 2%.
[50:34]
Per year at the informal level,
[50:36]
And so, um, and, and then I've
[50:38]
worked with jurisdictions in
[50:42]
Texas, and their laws are, they
[50:44]
kind of encourage appeals, the
[50:46]
way their laws are written, and
[50:48]
they actually see 35% appeal
[50:48]
rates every single year.
[50:54]
Um, and so, you know, to see 5%,
[50:56]
I think that's very reasonable
[50:56]
for 4 to 5 decades.
[51:04]
All right, um, New Castle County
[51:06]
responses to questions. So we
[51:06]
asked some questions and these
[51:10]
are kind of open ended, so they
[51:10]
gave the answers and I didn't
[51:11]
want to really
[51:14]
You know, I could have summarize
[51:15]
You know, I could have
[51:15]
summarized them a little more, I
[51:16]
guess, but I just sort of put
[51:18]
what their answer was because I
[51:20]
didn't want to misrepresent
[51:22]
anything. Um, provide an
[51:24]
overview of the administrative
[51:26]
capacity and governance
[51:26]
structure. Compare your prior
[51:28]
assessment to the current uh
[51:32]
status, given the transitions of
[51:34]
administration, the current NCC
[51:36]
team cannot provide details on
[51:38]
the outset, but can share an
[51:40]
overview on what has occurred
[51:40]
from 2025 to present day.
[51:44]
Below is the present day
[51:46]
overview. So, uh, currently the
[51:48]
assessment office is now led by
[51:50]
the county assessor, which is a
[51:52]
brand new position for the
[51:54]
county as of 2026. I, I think
[51:56]
that's a good move. Um, this
[51:58]
position requires appropriate
[52:00]
certifications, whereas the past
[52:02]
head of the office did not have
[52:06]
such a requirement. Uh, IAA
[52:06]
would also be in support of
[52:08]
that. Um, additionally, the
[52:10]
county assessor's, uh, report to
[52:11]
the chief financial.
[52:14]
Officer of the county and is
[52:16]
supported by the administrative
[52:18]
staff of 4 that includes 3
[52:20]
supervisors and an assessment
[52:20]
project manager.
[52:22]
And then uh.
[52:24]
To ensure appropriate
[52:26]
governance, the assessor's
[52:28]
office and county in early fall
[52:30]
of 2025, instituted weekly
[52:32]
touch points that include the
[52:34]
principals of each of the
[52:36]
following offices, uh, or the
[52:38]
representatives, so, um, they're
[52:40]
having these meetings on a
[52:42]
regular basis, which is always a
[52:43]
good thing.
[52:46]
All right, um,
[52:50]
Providing, OK, um, providing an
[52:52]
overview of the county and
[52:54]
vendor roles, responsibilities,
[52:56]
and mass appraisal, including
[52:58]
county staff oversight, compare
[52:58]
your prior assessment.
[53:02]
Uh, to the outset of the current
[53:03]
status.
[53:08]
So, um, and this one again, um,
[53:10]
you know, New Castle County has
[53:14]
seen some, some turnover in, in
[53:16]
administration staff and that
[53:16]
kind of thing. So they're just
[53:18]
doing it from their current
[53:20]
perspective. Um, it's important
[53:22]
to note that the county's role
[53:22]
and responsibilities and mass
[53:24]
appraisal are governed by the
[53:26]
contractual arrangement entered
[53:28]
with the vendor who's chosen,
[53:30]
uh, to complete the mass
[53:32]
appraisal, the county outlined
[53:32]
the vendor requirements,
[53:34]
standards, and expectations,
[53:35]
outcomes.
[53:38]
Results sought through a request
[53:40]
for proposal, uh, which
[53:44]
Included review by IAAO. So some
[53:46]
of my predecessors, um, when you
[53:48]
started this process, uh,
[53:50]
Actually helped out with the RFP
[53:51]
process.
[53:58]
All right, um, continuing, um,
[54:00]
additionally, county is in its
[54:02]
RFP and we've already talked
[54:04]
about some of this a little bit,
[54:06]
County's currently in their RFP
[54:08]
process, uh, prior to the
[54:10]
reassessment appraisal process,
[54:12]
the county assessment office
[54:12]
rarely relied on third-party
[54:14]
vendors to assist in the day to
[54:16]
day running of the assessment
[54:18]
office, but they did rely on a
[54:20]
vendor to assist completing the
[54:22]
1983 mass uh reassessment.
[54:28]
All right, state your appraisal
[54:29]
methodology, quality control.
[54:34]
Um, completed standards,
[54:34]
benchmarks, tax roll review, and
[54:38]
certification for prior
[54:38]
assessments. Given the uh
[54:42]
You know, they transitioned
[54:44]
administration. Um, so they're,
[54:46]
you know, assessment office is
[54:48]
always running quality control,
[54:50]
and, and that's what Newcastle
[54:52]
is doing, so that's, that's what
[54:53]
they should do.
[54:53]
Um,
[54:56]
Probably the most recent um and.
[54:58]
OK, so.
[55:00]
The county used the base year
[55:02]
method of reassessment before,
[55:04]
so they were kind of going back
[55:06]
to 1983. So even if you build,
[55:08]
let's say you built a new
[55:10]
property, they would factor it
[55:14]
back to 1983, which is sort of,
[55:14]
I mean, that's your only option
[55:16]
when, when that's what you're
[55:18]
doing. I think it's a little odd
[55:19]
to probably property owners when
[55:20]
you're like, well, uh what is my
[55:22]
value again, and how do you
[55:24]
calculate it, but um that's your
[55:26]
option when that's your base
[55:28]
year. So, uh, specifically an
[55:29]
assessor would
[55:30]
Calculate a cost approach value
[55:34]
from present uh present property
[55:34]
characteristics data and trend
[55:38]
it back to 1983 using commercial
[55:40]
cost manual, um, used primarily
[55:42]
to buy new construction.
[55:44]
So they would, they would have a
[55:46]
commercial cost manual for
[55:46]
commercial properties, a
[55:48]
residential cost manual for
[55:50]
residential properties, and they
[55:52]
would come up with that cost
[55:52]
value and then factor it back to
[55:58]
1983.
[56:02]
Alright, um, and then the market
[56:04]
sales or income approaches to
[56:04]
value may also have been used to
[56:06]
derive the 1983 values. So,
[56:10]
That's also trying to factor
[56:12]
things back to 1983, I'm sure
[56:14]
has been extremely challenging
[56:18]
for the, for the county. Um, the
[56:18]
Office of Finance certifies
[56:20]
assessment role to the chief
[56:22]
financial officer, who then
[56:24]
certifies the total value of the
[56:26]
property located in the county
[56:26]
to the county council.
[56:28]
The Board of assessment reviews,
[56:30]
reviews the annual role and
[56:32]
assessment methods used.
[56:36]
So you can see they've got some
[56:38]
quality control checks built
[56:38]
into their process.
[56:42]
What a purchase value were uh
[56:44]
generated or utilized for each
[56:46]
of the following property types,
[56:48]
residential, uh, did they use
[56:50]
sales or market cost income
[56:52]
on commercial properties? Was it
[56:56]
sales, um, costs or income. So
[56:58]
just so everyone knows, because
[56:58]
I know everyone's not an
[57:00]
appraiser. There's 3 approaches
[57:02]
to value when you, um, value
[57:04]
real estate, and that is the
[57:06]
cost approach, the sales
[57:08]
approach, and the income
[57:08]
approach. And, um, so.
[57:12]
They, they utilize each of those
[57:14]
approaches in the evaluation
[57:14]
just for clarification.
[57:20]
As per as per useA standards,
[57:22]
which is the standards for
[57:24]
appraisers, mass appraisals only
[57:26]
use two of the three approaches
[57:28]
depending on the property type.
[57:32]
For example, income approach is
[57:32]
not used for residential
[57:34]
properties, though it is used in
[57:36]
agricultural properties, just
[57:38]
for an example, so not all three
[57:40]
approaches were used, which
[57:42]
definitely got us into trouble
[57:42]
during the um
[57:44]
There was the working group last
[57:46]
year when we were talking about
[57:48]
the Amazon Boxwood plant where
[57:50]
the comparable property approach
[57:52]
was not used but it probably
[57:52]
shouldn't have been.
[57:54]
So,
[57:56]
on, in, in your
[58:00]
You're right. Sorry, go ahead.
[58:04]
So you're right on that. Um, so
[58:06]
some of the, and getting a
[58:08]
little more detailed on that
[58:08]
residential property.
[58:12]
Typically a single family home,
[58:14]
you're not some people buy them
[58:16]
to rent them, and so you could
[58:18]
use an income approach, but
[58:20]
yeah, most of the time you're
[58:22]
going to use a a market approach
[58:24]
or a sales approach and a, a
[58:26]
cost approach. Those are the
[58:28]
most common approaches to use on
[58:30]
a residential property, and then
[58:32]
on commercial property, um, you
[58:34]
know, you do see sales approach
[58:35]
use.
[58:38]
Rarely, but it's, it's hard to
[58:38]
do because you don't have a lot
[58:42]
of sales generally and to do a
[58:44]
mass appraisal and do some kind
[58:46]
of regression analysis or a mass
[58:48]
kind of evaluation model on
[58:50]
sales. A lot of times you just
[58:51]
don't have the sales data,
[58:52]
enough sales of, of, say, an
[58:56]
Amazon warehouse facility to
[58:56]
come up with a mass appraisal
[59:00]
model sales model, and so, yeah,
[59:02]
a lot of times they'll use costs
[59:03]
and income on those, and then
[59:04]
they'll, they'll kind of verify
[59:05]
it or check.
[59:06]
With the sales, so.
[59:10]
So is that being changed moving
[59:10]
forward though? It's a federal
[59:11]
guideline.
[59:14]
So in other words, if there,
[59:16]
it's a federal guideline for
[59:17]
mass appraisals.
[59:18]
Um, the problem is.
[59:24]
If you were to contact an
[59:26]
appraiser to appraise that
[59:28]
Amazon plan. They would
[59:30]
oftentimes use all three
[59:30]
approaches for an individual
[59:32]
appraisal, which would be pretty
[59:34]
standard, but for a mass
[59:36]
appraisal, the federal standard
[59:38]
is to not use a sales approach.
[59:40]
The biggest problem with that is
[59:42]
the sales approach is the most
[59:43]
reliable.
[59:44]
Uh, indicator of value.
[59:48]
And so when we're talking about
[59:50]
individual properties like that
[59:50]
property.
[59:52]
becomes problematic when using a
[59:54]
mass approach. Now, if you're
[59:56]
asking me if for large
[59:58]
properties like that, if you
[1:00:02]
could bypass the mass appraisal
[1:00:04]
standards that are federal and
[1:00:04]
go and say, hey, this one in
[1:00:06]
particular or with properties
[1:00:10]
that go way up or way down in
[1:00:12]
value to use a third approach to
[1:00:13]
try and better assess.
[1:00:16]
I don't know the answer. I don't
[1:00:18]
know if you can do that by
[1:00:18]
federal standards. It would be
[1:00:20]
something that we could explore
[1:00:22]
Justin might have a better
[1:00:22]
understanding than that, than I
[1:00:24]
do. Yeah, some something that's
[1:00:26]
not part of this working group
[1:00:28]
necessarily, but I would like to
[1:00:30]
further explore with uh like New
[1:00:31]
Castle County is like those
[1:00:32]
commercial properties that are
[1:00:34]
being um quality checked now. It
[1:00:36]
would be nice to see like what
[1:00:38]
ended up being the indicator?
[1:00:40]
Was it like, oh yeah, we did
[1:00:42]
these quality checks on these 50
[1:00:43]
properties and it was most of
[1:00:43]
the time.
[1:00:46]
The approach or it was most of
[1:00:48]
the time like what went wrong
[1:00:52]
with those is to be able to, you
[1:00:52]
know, move forward and not have
[1:00:54]
that happen again for a lot of,
[1:00:55]
them, I think, and it's
[1:00:56]
something we've talked about for
[1:00:56]
a lot of them, and again, I
[1:00:58]
don't, I'm not, I don't wanna
[1:01:00]
point fingers. The lack of
[1:01:02]
permits is a big deal, um,
[1:01:02]
because if you're taking the
[1:01:04]
property through the, the New
[1:01:06]
Castle County property card, and
[1:01:08]
that, and that's what Tyler is
[1:01:08]
using as the basis of the
[1:01:10]
property and that New Castle
[1:01:12]
County property card does not
[1:01:13]
have the permits for a building
[1:01:13]
on it.
[1:01:16]
Then Tyler's going to assess it
[1:01:17]
at land.
[1:01:20]
And if it's assessive land, the
[1:01:20]
value is going to be
[1:01:21]
considerably lower.
[1:01:24]
Um, there is an appeals process
[1:01:28]
for getting the properties that
[1:01:30]
are overassessed down to a
[1:01:32]
proper assessment, but we didn't
[1:01:34]
really have a process this time
[1:01:34]
around for getting properties
[1:01:36]
that were way under assessed
[1:01:36]
into a fair assessment.
[1:01:40]
Um, and situations like that,
[1:01:42]
and, you know, when I was
[1:01:44]
talking to appraisers, uh, they
[1:01:46]
would provide examples of New
[1:01:46]
Castle County, in particular,
[1:01:48]
New CAT scanning, again, I'm
[1:01:49]
not, not picking on, on you guys
[1:01:50]
in particular, but.
[1:01:50]
Where you have
[1:01:56]
Only 2 of 3 existing buildings
[1:01:56]
on the property that were
[1:01:57]
assessed and things like that.
[1:01:58]
Um,
[1:02:00]
Doesn't matter which approach
[1:02:02]
you take there, you're going to
[1:02:04]
get a, a faulty value. Are you
[1:02:04]
getting the permit data now?
[1:02:06]
For
[1:02:08]
From the cities, yes, we are.
[1:02:12]
Mhm thank you. OK.
[1:02:14]
Uh, yes, right. Given this
[1:02:16]
mention of permanence, I've got
[1:02:16]
a question relating to that.
[1:02:18]
And
[1:02:18]
and that is.
[1:02:22]
To what extent would having the
[1:02:24]
permit
[1:02:24]
information.
[1:02:28]
Provide the accurate information
[1:02:30]
for who'sever doing the master
[1:02:31]
reassessment for.
[1:02:34]
Renovations within buildings and
[1:02:36]
small things. So as I understand
[1:02:38]
a permit that someone has to get
[1:02:40]
to add a building to the
[1:02:42]
property would be really useful
[1:02:44]
information. But again, going
[1:02:46]
back to the problem that
[1:02:46]
apparently occurred in
[1:02:48]
Wilmington for the Tyler report
[1:02:54]
where some homes were renovated
[1:02:56]
inside but not outside, so
[1:02:58]
Tyler's people walking through
[1:02:58]
couldn't see what happened.
[1:03:02]
We're if the law is being
[1:03:02]
followed, are permits required
[1:03:03]
for small jobs?
[1:03:06]
In houses that in residences
[1:03:07]
that improve their value.
[1:03:10]
Yeah every municipality and city
[1:03:11]
has their own permitting.
[1:03:14]
Process. So, um, City of
[1:03:16]
Process. So, um, Sydney
[1:03:16]
Wilmington, for example, has
[1:03:17]
their own.
[1:03:20]
And we rely on their permitting
[1:03:20]
process. So, um,
[1:03:24]
Now we're receiving every single
[1:03:25]
permit that they.
[1:03:28]
Approved or really we're looking
[1:03:30]
for certificates of occupancy.
[1:03:30]
That's the, that's the critical
[1:03:32]
piece for us. But for maybe you
[1:03:34]
don't know the answer, but for
[1:03:36]
example, if I decided I wanted
[1:03:38]
to renovate my kitchen, and I
[1:03:40]
could spend a whole bunch of
[1:03:42]
money on that, and it would
[1:03:42]
increase the value of the house.
[1:03:44]
Would,
[1:03:46]
would I have in throughout the
[1:03:48]
state what I, I have had to get
[1:03:50]
a permit so I'd be permitted to
[1:03:52]
do that, or could I just hire a
[1:03:54]
contractor who could do that
[1:03:54]
without getting a permit because
[1:03:55]
you don't need a.
[1:03:58]
Permit for that kind of internal
[1:03:58]
work. I think it depends on the
[1:04:00]
type of work being done to the
[1:04:02]
kitchen. We're primarily looking
[1:04:04]
at um gross square footage. So
[1:04:04]
if you're enlarging your
[1:04:06]
kitchen, that would have an
[1:04:08]
obvious impact on the assessed
[1:04:08]
value of your property since
[1:04:10]
your property value is going up.
[1:04:12]
If you're simply replacing
[1:04:14]
cabinet for cabinet, it may not
[1:04:15]
necessarily have a large impact
[1:04:16]
or any at all on us. I asked
[1:04:18]
because I'm thinking of my, I
[1:04:20]
heard my neighbor who has a big
[1:04:22]
house, but they spent $40,000
[1:04:23]
renovating their kitchen.
[1:04:26]
Didn't make it any bigger. They
[1:04:26]
just made it way nicer.
[1:04:30]
And I, I, you know, if you'd
[1:04:32]
think that would have increased
[1:04:32]
the value of a house by a lot.
[1:04:34]
We don't. We don't go inside,
[1:04:36]
correct.
[1:04:36]
Yeah, it's not a true appraisal.
[1:04:38]
It's an assessment. Yeah, yeah.
[1:04:40]
let me, let me answer the
[1:04:42]
question just a bit. So again
[1:04:44]
it's, it's the difference
[1:04:44]
between an appraisal and
[1:04:46]
assessment, right? And it's a
[1:04:46]
bit. So again it's, it's the
[1:04:47]
difference between an appraisal
[1:04:48]
and assessment, right? And it's
[1:04:48]
the difference between a mass
[1:04:49]
appraisal and an individual
[1:04:50]
appraisal, an individual
[1:04:52]
appraisal on the same house
[1:04:54]
you're talking about, by
[1:04:56]
necessity, I have to go examine
[1:04:56]
the house and base the opinion
[1:04:57]
of value on my.
[1:05:00]
Personal inspection of the house
[1:05:02]
on a mass appraisal, by
[1:05:04]
definition, it's not gonna be
[1:05:06]
anywhere near as accurate as
[1:05:06]
what you're talking about
[1:05:08]
because they're gonna take a
[1:05:10]
block of houses and house at the
[1:05:12]
beginning of the street, house
[1:05:12]
at the end of the street are
[1:05:14]
going to look exactly the same
[1:05:16]
from a satellite, but unless
[1:05:18]
we're talking about personal
[1:05:20]
inspections going in, because
[1:05:22]
the opposite is also true. A
[1:05:22]
house could look fine on the
[1:05:24]
outside and have no floorboards
[1:05:26]
on the inside, and a mass
[1:05:27]
appraisal is not going to know
[1:05:27]
that.
[1:05:28]
And unless we're talking about.
[1:05:32]
Assessing each individual
[1:05:32]
property with a personal
[1:05:36]
inspection, we've got at least
[1:05:36]
to some degree accept the
[1:05:37]
limitations of.
[1:05:40]
And what concerns me about that,
[1:05:42]
and this may have been the
[1:05:44]
problem that generated a lot of
[1:05:44]
the noise from Wilmington is.
[1:05:48]
You, you know, again, if let's
[1:05:50]
take my block for example with
[1:05:51]
the 8 houses on it.
[1:05:54]
If my neighbor spent 40,000
[1:05:56]
renovating or a developer came
[1:05:58]
in and renovated the inside of
[1:05:58]
the house and made it a lot
[1:06:00]
nicer, and it's, and then sells
[1:06:02]
it, so it's the only.
[1:06:04]
House on the block.
[1:06:06]
That sells.
[1:06:08]
It's going to give a false.
[1:06:12]
Impression of what houses in
[1:06:14]
that neighborhood are worse, and
[1:06:16]
I, and I'm thinking the, the
[1:06:18]
process that we suggest has to
[1:06:20]
deal with that. Well, so that
[1:06:20]
people won't in effect get hurt
[1:06:21]
because
[1:06:24]
But but the the opposite is also
[1:06:26]
true though. The opposite is
[1:06:28]
also true. If that same house,
[1:06:30]
that same town home block, for
[1:06:32]
example, one house was sold as a
[1:06:34]
project home, a home that was
[1:06:36]
heavily dilapidated, and it's
[1:06:38]
the only one in that town home
[1:06:40]
block that's sold, then the
[1:06:40]
other houses assessments are
[1:06:42]
going to be lower as a result of
[1:06:46]
cure, um, it is a limitation of
[1:06:48]
a massive risk. Yeah, and, and
[1:06:48]
what I'm saying is if, if you're
[1:06:50]
concerned about fairness.
[1:06:52]
That we need to figure out some
[1:06:54]
way that
[1:06:56]
The people who live on the block
[1:07:00]
where there's one project house
[1:07:00]
that got sold are being
[1:07:04]
Given lower assessed values than
[1:07:06]
they should,
[1:07:06]
and the people who live in my
[1:07:08]
hypothetical neighbor's block,
[1:07:12]
getting too much, that's, yeah,
[1:07:14]
I think the, the process we
[1:07:16]
recommend for legislation needs
[1:07:18]
to figure out a way to deal with
[1:07:20]
those two problems. One of the
[1:07:22]
ways that has happened is
[1:07:24]
through the appeals process
[1:07:24]
whenever one of my constituents
[1:07:25]
has contacted me.
[1:07:28]
saying, hey, look, my house was
[1:07:30]
assessed at this, it should be
[1:07:32]
lower. I've recommended an
[1:07:33]
appraisal
[1:07:34]
and I have an appraisal and I
[1:07:36]
have to disclose that when I
[1:07:38]
talk about stitchitus, of
[1:07:38]
course, but I'd recommend an
[1:07:40]
appraisal because the appraisal
[1:07:41]
will go in and say, oh, you
[1:07:42]
don't have granite countertops,
[1:07:42]
you know, you don't have this,
[1:07:44]
you don't have that through
[1:07:45]
personal inspection, something
[1:07:45]
that.
[1:07:46]
Tyler would have a difficult
[1:07:47]
time though.
[1:07:48]
So,
[1:07:58]
Years and years ago implemented
[1:08:00]
the city of Wilmington's
[1:08:02]
permitting and code system in
[1:08:04]
the city of Wilmington as a
[1:08:06]
contractor at Diamond
[1:08:06]
Technologies, which, which is my
[1:08:08]
other job. I designed the
[1:08:10]
certificate of occupancy, fun
[1:08:10]
fact, um.
[1:08:14]
And so there are permits that
[1:08:14]
get installed. So if you're
[1:08:16]
going to do a big kitchen
[1:08:18]
renovation and you have
[1:08:18]
electrical work and you have
[1:08:20]
maybe the gas line or something
[1:08:21]
like that, yes, they do need a
[1:08:22]
permit for that. So if
[1:08:22]
somebody's just going to go and
[1:08:24]
install carpeting or maybe do a
[1:08:26]
thing, but if you have like a
[1:08:28]
contractor, so in that case, if
[1:08:28]
you have a contractor coming
[1:08:29]
out, they're going to do that.
[1:08:32]
That come and get a permit. What
[1:08:34]
I don't recall because it was
[1:08:36]
literally like 2008 or something
[1:08:38]
like that, 2007 something, um.
[1:08:40]
What I don't know is if they do
[1:08:42]
that, if they just get a
[1:08:44]
complete permit or if there's a,
[1:08:46]
I'll find out. Or if they do it
[1:08:46]
or if they do another
[1:08:48]
certificate of occupancy. I
[1:08:50]
would hope though that if
[1:08:50]
they're doing the permit, that
[1:08:52]
is a data piece because now
[1:08:54]
while the city of Wilmington is
[1:08:56]
not going to tell you what the
[1:08:58]
new assessed value of that
[1:08:58]
property is based on that new
[1:09:02]
renovated kitchen. They do have
[1:09:02]
on the permit application how
[1:09:06]
much the contractor was telling
[1:09:08]
them that work is. So it does at
[1:09:09]
least give them and thank you.
[1:09:10]
because it's been a long time
[1:09:14]
since I've done this, but, um,
[1:09:18]
so they do have that permit data
[1:09:20]
as well. New carpeting isn't
[1:09:22]
necessarily going to change the
[1:09:22]
value of somebody's home. A
[1:09:24]
$40,000 20,000 dollars kitchen
[1:09:25]
renovation will.
[1:09:28]
So I guess the question is, and,
[1:09:30]
and this might be for Tyler or
[1:09:32]
maybe Justin can answer this is
[1:09:32]
if they have a permit.
[1:09:34]
Given to the counties that says
[1:09:38]
a $40,000 kitchen renovation was
[1:09:38]
done.
[1:09:42]
For this property, does that
[1:09:44]
data point, should that data
[1:09:44]
point get loaded in and affect
[1:09:46]
the model and how that valuation
[1:09:47]
comes out for that property.
[1:09:52]
The information, sorry, go
[1:09:52]
ahead. Go ahead. No, I want,
[1:09:54]
yeah, I, I, you say yes and then
[1:09:56]
you say what you were going to
[1:09:56]
say, and then we'll go to Susan.
[1:09:57]
Go ahead, Justin.
[1:09:58]
OK.
[1:10:00]
Yeah, I mean, uh, the county
[1:10:02]
should be keeping track of that
[1:10:04]
information. It's not gonna be
[1:10:06]
like a one for one if they spend
[1:10:08]
$40,000 on a kitchen renovation
[1:10:09]
doesn't mean that.
[1:10:10]
You know, it's going to increase
[1:10:12]
their value by 40,000 or
[1:10:14]
whatever, so, um, they're going
[1:10:16]
to have to make, make some sort
[1:10:18]
of adjustment in the chemo
[1:10:18]
system to affect the value,
[1:10:20]
though typically on something
[1:10:21]
like that, I would think.
[1:10:24]
So are you loading that
[1:10:24]
information into the camera
[1:10:25]
system?
[1:10:28]
We learn stuff like if you
[1:10:28]
finish your basement and it was
[1:10:30]
an unfinished basement.
[1:10:32]
Because that is something that
[1:10:33]
would
[1:10:34]
Changes the square footage
[1:10:36]
changes how you even value that
[1:10:37]
basement.
[1:10:38]
It was based and it was valued
[1:10:40]
as an unfinished basement
[1:10:40]
instead at a much lower rate.
[1:10:42]
Once you finish it, it's a
[1:10:44]
living area now, and that
[1:10:46]
changes that. But if you go and
[1:10:48]
say only people that get a
[1:10:48]
permits gonna get their
[1:10:50]
kitchens uh jacked up. What
[1:10:52]
about all the other houses in
[1:10:54]
that development on the mass
[1:10:54]
appraisal that we never went
[1:10:56]
inside and sold their kitchen.
[1:10:58]
How are we going to defend that?
[1:10:58]
I would appeal that if I was the
[1:11:00]
constituent knowing what I know
[1:11:02]
now, I would come say, how can
[1:11:02]
you do that to me if you're not
[1:11:03]
gonna.
[1:11:06]
Uh, appraise everybody else's
[1:11:08]
property versus assets. Now
[1:11:10]
we're talking a lot more money.
[1:11:10]
Pardon me? Now we're talking a
[1:11:12]
lot more money. Yes.
[1:11:16]
Staffing, I would expect too
[1:11:16]
just when you're when you're
[1:11:18]
updating your home, so to the,
[1:11:20]
the point they made earlier,
[1:11:22]
which is if you've got um you're
[1:11:23]
renovating your kitchen and
[1:11:24]
you're just putting new cabinets
[1:11:26]
in, not just it's expensive,
[1:11:26]
right? But you're doing that
[1:11:28]
versus you're putting an
[1:11:30]
addition on the back or you're
[1:11:30]
adding a deck or something with
[1:11:32]
actual square footage, it's like
[1:11:34]
the volume of those permits that
[1:11:36]
are gonna start coming through
[1:11:36]
for every time somebody replaces
[1:11:38]
the toilet or every time someone
[1:11:40]
puts in a new vanity or every
[1:11:42]
time you put in like a new set
[1:11:43]
of cabinets.
[1:11:46]
You know, again, different than
[1:11:46]
like I'm moving the electric and
[1:11:48]
the gas and something might blow
[1:11:50]
up the house or tap into your
[1:11:50]
system or whatever it is. I
[1:11:51]
don't, I don't know how it
[1:11:52]
works. I'm an expert, but I've
[1:11:54]
had some stuff done to my home,
[1:11:54]
and I, you know, I live in a
[1:11:55]
very old neighborhood, um.
[1:11:58]
Where truly like everyone who
[1:12:00]
lives in the house has done
[1:12:00]
something different.
[1:12:02]
Maybe you all started out as
[1:12:02]
like a cookie cutter shape, but
[1:12:04]
like by the time it's like 80
[1:12:06]
years old, they're all different
[1:12:06]
on the inside, but I would, I
[1:12:08]
would think as, as someone who
[1:12:10]
represents just a general
[1:12:12]
administrative office like when
[1:12:14]
you do something like that, if
[1:12:14]
that's a recommendation that's
[1:12:16]
to come, I would, I would
[1:12:18]
certainly, uh, wonder what the
[1:12:20]
volume of that is and what the
[1:12:24]
staffing would look like on the
[1:12:26]
other side to properly manage
[1:12:28]
that. Plus, the counties and the
[1:12:30]
cities, the municipalities are.
[1:12:32]
Not universal in their code that
[1:12:34]
requires a building permit. So
[1:12:36]
you could be in one area that
[1:12:38]
doesn't require that and another
[1:12:40]
area that does. So and I I guess
[1:12:40]
I'm not thinking of a people
[1:12:42]
value or people effort. I'm
[1:12:43]
thinking of it just.
[1:12:46]
Being a data point within the
[1:12:46]
model that generates.
[1:12:52]
The, the valuation, but David, I
[1:12:53]
feel like you want to say
[1:12:53]
something.
[1:12:54]
Sorry, my brain is spinning
[1:12:56]
right now. Um, yeah, it, it's
[1:13:00]
If we want this to be 110%
[1:13:00]
correct.
[1:13:04]
We have to throw 100s of people
[1:13:04]
and millions of dollars at it,
[1:13:06]
And
[1:13:08]
Exactly, it, it almost recall
[1:13:10]
requires knocking on every door,
[1:13:12]
walking through every property,
[1:13:12]
going through every floor,
[1:13:14]
counting every piece of crown
[1:13:18]
molding, carpets, new kitchen
[1:13:18]
cabinets. What, what's the,
[1:13:20]
what's the level where we say
[1:13:20]
that's enough?
[1:13:22]
And where is the level where,
[1:13:24]
like, um, Susan said, we have an
[1:13:26]
appeal process, or I'm sorry,
[1:13:28]
Representative Steve Steven so
[1:13:30]
we have an appeal process for
[1:13:32]
all this. So if there's one
[1:13:32]
outlier on a block or a couple
[1:13:34]
of outliers in the neighborhood,
[1:13:36]
they can appeal and they can go
[1:13:38]
through the process to have that
[1:13:40]
looked at individually, but for
[1:13:42]
us to go through
[1:13:44]
um an individual appraisal
[1:13:46]
versus a mass assessment.
[1:13:48]
It is monumentally costly and,
[1:13:49]
and.
[1:13:52]
I agree. I just don't understand
[1:13:54]
why you have to. It's just data.
[1:13:54]
I don't understand why the
[1:13:56]
system can't do it. Like I'm
[1:13:58]
just, my mind is like, why can't
[1:14:00]
the technology do it for you?
[1:14:02]
It's like it's still, I'm sorry,
[1:14:06]
if you had a $40,000 permit that
[1:14:06]
only has an appraised value of
[1:14:08]
10,000 because you decided to
[1:14:09]
get
[1:14:12]
The top notch or a contractor
[1:14:12]
that costs a lot more, but yet
[1:14:14]
the appraised value is only
[1:14:14]
going to.
[1:14:16]
Make it 10, you can't just do it
[1:14:18]
on your desktop. How would you
[1:14:20]
know that that, you know, just
[1:14:22]
from that uh, that's my opinion.
[1:14:24]
yeah, and, and think, hey, what
[1:14:24]
if, what if people do it on
[1:14:26]
their own? I mean, I don't need
[1:14:28]
necessarily a permit to do new
[1:14:30]
cabinets on my house, but that
[1:14:30]
could have an effect on the
[1:14:31]
appraised value.
[1:14:36]
Um, if I'm a handy person, which
[1:14:36]
believe me I'm not, but if I was
[1:14:38]
a handy person, I could do all
[1:14:40]
sorts of work in my house that I
[1:14:42]
wouldn't necessarily need a
[1:14:42]
permit for.
[1:14:46]
Um, and by the way, um, each
[1:14:48]
appraisal, for me to appraise a
[1:14:48]
single family house.
[1:14:52]
is roughly around 8 hours of
[1:14:54]
work, 8 to 10 hours of work for
[1:14:56]
just one approach per house.
[1:14:58]
Multiply that by
[1:15:00]
You know, New Castle County,
[1:15:02]
we're looking at 175,000
[1:15:04]
multiply that by the man hours
[1:15:05]
you need.
[1:15:05]
Who?
[1:15:08]
That's a lot of money.
[1:15:10]
I, I, I think, I think what you
[1:15:12]
have to do, unfortunately I
[1:15:14]
think we have to is obviously
[1:15:16]
the appeals process for houses
[1:15:18]
that are, are assessed too high,
[1:15:20]
some sort of process for
[1:15:22]
properties that are assessed too
[1:15:24]
low, and then I honestly think
[1:15:26]
the only way to do this is just
[1:15:27]
to accept the limitations of a
[1:15:27]
mass appraisal.
[1:15:28]
Amen.
[1:15:32]
I guess unfortunately agree with
[1:15:33]
I guess unfortunately I agree
[1:15:33]
with that,
[1:15:34]
Rebecca and then Justin, but one
[1:15:36]
of the things we keep talking
[1:15:36]
about is like the gift within
[1:15:38]
reason, right? There's a
[1:15:38]
reasonable range, and I don't
[1:15:40]
know what the industry standard
[1:15:42]
is for a reasonable range, but
[1:15:44]
it's like if you're not perfect,
[1:15:44]
you're at like low or high or
[1:15:46]
whatever else like is that 5%,
[1:15:48]
10%, like what, what is there,
[1:15:50]
is there a definition of what a
[1:15:52]
reasonable range is. Uh.
[1:15:56]
There is a definition, just
[1:15:58]
correct me if I'm wrong here,
[1:16:00]
there is a definition for what
[1:16:02]
is kind of an within reason for
[1:16:04]
a mass appraisal in a property,
[1:16:06]
but I don't think it's for
[1:16:08]
property though. I think it's
[1:16:10]
for the countywide or the
[1:16:12]
assessed area wide.
[1:16:16]
Um, so to your point, I think
[1:16:16]
where you need to
[1:16:20]
Where you, where this would need
[1:16:22]
to fall was in the quality check
[1:16:24]
part of it that if you do have a
[1:16:26]
bunch of properties that go up
[1:16:28]
in value or down in value of
[1:16:30]
more than 1%, there needs to be
[1:16:32]
a check at the county level as
[1:16:34]
to why
[1:16:36]
they went up and down and was
[1:16:38]
there an addition to the right,
[1:16:38]
Yeah, exactly. I mean, a lot of
[1:16:40]
the calls I got in Kent County
[1:16:42]
were from people who said, oh my
[1:16:44]
gosh, my assessment tripled. OK,
[1:16:46]
well let's go back. How long
[1:16:46]
have you had your house? I
[1:16:47]
bought my house in 19.
[1:16:48]
OK, well, let's start there.
[1:16:48]
That's.
[1:16:52]
Yes, the assessment is going to
[1:16:52]
go up. Have you done anything?
[1:16:54]
Yes, I put up a pole barn and a
[1:16:56]
pool with no permits and a
[1:16:56]
fence. Well,
[1:16:58]
yeah, I got bad news for you.
[1:16:59]
Um,
[1:17:02]
But and but the county needs to
[1:17:06]
be able to meet, and I don't
[1:17:06]
know if this is a state thing or
[1:17:08]
a county and I really don't need
[1:17:10]
to be able to say, OK, the
[1:17:12]
Amazon plant went down in value
[1:17:14]
300%, 200%.
[1:17:18]
Why and where is the quality
[1:17:18]
control check there this
[1:17:20]
property here
[1:17:20]
went down.
[1:17:26]
60%. 0, because it should have 3
[1:17:28]
warehouses, only 2 were
[1:17:28]
assessed, things like that that
[1:17:30]
needs to be a big part of.
[1:17:32]
What we're doing now we did do
[1:17:34]
some things around that this
[1:17:35]
previous year.
[1:17:38]
But again, it's one of the
[1:17:38]
limitations what we're talking
[1:17:39]
about.
[1:17:42]
I, I think Sussex, I believe you
[1:17:44]
guys brought into the Republican
[1:17:45]
House caucus.
[1:17:48]
Some information that showed
[1:17:49]
like the top.
[1:17:54]
I think it was 50 properties was
[1:17:54]
50 properties which what
[1:17:56]
what how much they went up pray
[1:17:58]
pray wise, but not only that, it
[1:18:00]
was the property type and who
[1:18:02]
owned them and and like 47 of
[1:18:06]
the top 50 were properties that
[1:18:08]
were on the beach, owned by an
[1:18:10]
out of state entity, right? I'm
[1:18:11]
not saying we shouldn't care,
[1:18:11]
but
[1:18:14]
We cared a lot less, right, than
[1:18:18]
it would be if it was grandma or
[1:18:20]
grandpa's farm, right? Um, but
[1:18:22]
there still needs to be a
[1:18:24]
quality control and those
[1:18:26]
properties went up 200, 300%,
[1:18:28]
but probably should have, you
[1:18:30]
know, they were in England bay
[1:18:32]
properties that in 1980 you
[1:18:32]
could have bought for.
[1:18:36]
$20,000 an hour should be
[1:18:38]
assessed at 500. OK, I'm going
[1:18:38]
to turn it back over to Justin
[1:18:40]
because he I think he's like,
[1:18:40]
Cindy, we've got slides.
[1:18:44]
Yeah, I'm about halfway through
[1:18:44]
the slides,
[1:18:46]
so
[1:18:50]
18 in, so just, um, and, and I
[1:18:52]
think these are all good
[1:18:54]
conversations, so, um, I do like
[1:18:56]
this. Uh, and just my two cents
[1:18:58]
on the permits. Um, I think
[1:19:00]
they're a good indicator that an
[1:19:00]
assessor should take a look
[1:19:04]
potentially at the property, but
[1:19:04]
I don't know that the state
[1:19:06]
wants to get into legislating
[1:19:08]
like specifically how an
[1:19:09]
appraiser does.
[1:19:12]
Does some of their job anyway,
[1:19:16]
just because you get too nuanced
[1:19:18]
and it's um it needs to be kind
[1:19:20]
of left up to them, because
[1:19:20]
they, they're sitting there
[1:19:22]
studying the market all day, so,
[1:19:24]
can I clarify on the record that
[1:19:26]
yeah, I would not be in favor of
[1:19:27]
all that
[1:19:28]
of getting too much scrutiny.
[1:19:30]
No, I agree. And, and now all
[1:19:32]
the counties like you a lot,
[1:19:32]
Justin.
[1:19:34]
They're all they're all smiling
[1:19:36]
like I like grinning ear to ear.
[1:19:40]
No, not. That's why we want to
[1:19:42]
have a conversation with off the
[1:19:44]
table. We're good, we're good.
[1:19:46]
OK. Yeah, OK, so, um, New Castle
[1:19:48]
County, identify challenges,
[1:19:50]
lessons learned, and issues for
[1:19:52]
the working group. So this was
[1:19:56]
really good. Um, so a, a large
[1:19:56]
share of non-residential
[1:19:58]
property questionnaires were
[1:20:00]
never returned during the
[1:20:00]
reassessment, limiting the
[1:20:04]
accuracy of data collection, uh,
[1:20:06]
establishing a more effective
[1:20:06]
process to ensure full
[1:20:07]
participation would improve.
[1:20:10]
Clients, uh, reducing the
[1:20:14]
volume, subsequent appeals and
[1:20:14]
make the overall assessment
[1:20:18]
workflow efficient, um, more
[1:20:18]
efficient for all parties. So,
[1:20:20]
one thing, you know, we talked
[1:20:22]
about just a minute ago, um, you
[1:20:26]
know, permits and appeals and
[1:20:28]
that kind of thing, but you can
[1:20:30]
also send out questionnaires or
[1:20:30]
you can encourage people to get
[1:20:32]
on your county's assessment
[1:20:34]
website and say, hey, you know,
[1:20:36]
if a, if a change has been made
[1:20:36]
to your property, let us know.
[1:20:37]
We can make that.
[1:20:40]
Change before it it gets to the
[1:20:42]
evaluation notice, you know,
[1:20:44]
part, and before it gets to
[1:20:46]
appeals, let's get it right
[1:20:48]
ahead of time, um, which can be,
[1:20:50]
it's, it's a lot better for
[1:20:52]
everyone, really. Um, so limited
[1:20:54]
availability of uh reliable
[1:20:56]
sales data, often due to
[1:20:58]
properties being recorded with a
[1:21:02]
nominal value of $10. Sale
[1:21:02]
prices slow the, uh,
[1:21:04]
reassessment process and
[1:21:06]
restricts appellant's ability to
[1:21:07]
obtain credible information to
[1:21:07]
support their.
[1:21:10]
So this is a really good point.
[1:21:12]
Um, a lot of states require a
[1:21:14]
sales validation questionnaire
[1:21:16]
with the actual sales amount on
[1:21:18]
it, and there's like a fine if
[1:21:20]
they, if they're, you know, if
[1:21:22]
they put $10 on there and it
[1:21:24]
really sold for a million
[1:21:26]
Um, I've seen states do that,
[1:21:28]
that can be a way to kind of
[1:21:30]
ensure that the counties
[1:21:30]
actually get good data so they
[1:21:32]
can come up with equitable
[1:21:34]
values and property owners,
[1:21:36]
realtors, um, fee appraisers can
[1:21:37]
all have that data.
[1:21:40]
than 2, when they go to try to
[1:21:41]
value a property.
[1:21:44]
So at the end though from the
[1:21:45]
RTT cost.
[1:21:48]
That's, you can still
[1:21:48]
extrapolate.
[1:21:52]
It's, there's too many outliers
[1:21:52]
to make it accurate. Yeah, I
[1:21:54]
mean, not arm's length
[1:21:56]
transactions. I understand that.
[1:21:58]
Yeah, it's, it's, and the
[1:21:58]
recorder need system is not.
[1:22:02]
Uh, pair up with the, on the
[1:22:04]
county side for assessment. So
[1:22:06]
this has been, uh, this was a
[1:22:08]
big challenge for us, especially
[1:22:08]
for our folks going through
[1:22:10]
appeals. Many of them were
[1:22:11]
sending in, uh,
[1:22:14]
Appeals with, with no, with no
[1:22:16]
comps, uh, no credible data, and
[1:22:18]
they, and their biggest
[1:22:18]
complaint was, I went to the
[1:22:20]
county site and couldn't find
[1:22:22]
any sales in my area that were
[1:22:23]
disclosed for.
[1:22:24]
Other than something other than
[1:22:25]
$10.
[1:22:28]
So it puts an additional cost on
[1:22:30]
our um appellants.
[1:22:32]
To go through something where
[1:22:32]
they shouldn't really have to
[1:22:34]
have a cost coming out of their
[1:22:36]
pocket to go through the appeal
[1:22:38]
process. So, it's, it's a simple
[1:22:40]
process. Having the $10 limit
[1:22:42]
has been a restriction and also
[1:22:44]
when the RFP goes out.
[1:22:46]
The bidders are looking at our
[1:22:48]
ability, their ability to pull
[1:22:48]
that and going through
[1:22:50]
additional resources.
[1:22:54]
Adds to the cost of the
[1:22:56]
reassessment. Also, one thing
[1:22:56]
with those sales validation
[1:22:58]
questionnaires, you can ask
[1:23:00]
qualifying questions too, like,
[1:23:02]
you know, was any personal
[1:23:04]
property included with this
[1:23:06]
transaction? Was there a
[1:23:06]
business sold, you know,
[1:23:08]
especially when you're looking
[1:23:08]
at uh commercial real estate,
[1:23:10]
you know, was a business
[1:23:12]
included with the sale price?
[1:23:14]
Um, was there any other, you
[1:23:16]
know, were related parties, uh,
[1:23:18]
involved, you know, was it a
[1:23:20]
sale between a a father and son
[1:23:22]
or something like that. So, you
[1:23:23]
know, having that information.
[1:23:26]
for the assessor trying to
[1:23:28]
validate sales. It can be a huge
[1:23:29]
tool, and it, it really helps
[1:23:32]
speed up the process of uh of
[1:23:33]
verifying sales data.
[1:23:38]
All right, um, so a limited pool
[1:23:38]
of certified assessors is
[1:23:40]
available to carry out the
[1:23:42]
specialized work required by the
[1:23:44]
county assessor's Office as well
[1:23:46]
as by private sector entities.
[1:23:48]
It takes a significant amount of
[1:23:50]
time to recruit, hire and train
[1:23:50]
personnel to perform the
[1:23:52]
assessor's function. So I've
[1:23:54]
been there, done that. Um, it,
[1:23:58]
it literally takes years to get
[1:24:00]
people up to speed. You've got
[1:24:00]
to send them to training.
[1:24:02]
They've got to get educated.
[1:24:04]
They've got to learn uh internal
[1:24:05]
process.
[1:24:06]
Um,
[1:24:08]
they have to get the experience
[1:24:09]
and, and it really takes them
[1:24:10]
years to get the experience to
[1:24:12]
fulfill some of these, uh, roles
[1:24:14]
and responsibilities. And so I
[1:24:16]
think the next, you know, the
[1:24:18]
next assessment's gonna get
[1:24:20]
easier, and if you've got a
[1:24:20]
regular schedule of assessments,
[1:24:22]
It makes it easier for the
[1:24:24]
counties to plan and hire
[1:24:26]
accordingly and train
[1:24:28]
accordingly. So, I think you'll
[1:24:29]
see some improvements there, I
[1:24:29]
would hope.
[1:24:32]
Um, the assessment process is
[1:24:34]
costly for all parties,
[1:24:36]
establishing a state funding
[1:24:38]
source to support reassessment
[1:24:40]
on a five-year cycle would help
[1:24:42]
reduce the burden on taxpayers.
[1:24:44]
Each appeal defense cost New
[1:24:44]
Castle County thousands of
[1:24:46]
dollars, expenses that
[1:24:48]
ultimately must be covered
[1:24:50]
through property tax revenues,
[1:24:52]
and then it's continued. Um, the
[1:24:54]
county is in the process of
[1:24:56]
preparing to release RFP. We've
[1:24:57]
already talked about that a
[1:24:58]
little bit, um.
[1:25:02]
So some of the results could
[1:25:02]
impact that process and then
[1:25:03]
continued.
[1:25:04]
Uh,
[1:25:08]
municipalities in Delaware have
[1:25:10]
the opportunity to adopt county
[1:25:12]
property assessment for local
[1:25:16]
tax purposes and must make this
[1:25:18]
decision yearly. Even so, under
[1:25:18]
the Boris rules, uh.
[1:25:22]
Municipalities which elect to
[1:25:24]
use the county property
[1:25:26]
assessment list may appear and
[1:25:28]
be heard in defense of the
[1:25:30]
appellant at a formal hearing of
[1:25:32]
the Bora. In other words, as
[1:25:32]
part of the appeal process,
[1:25:34]
municipalities may with their
[1:25:38]
county assessment office consent
[1:25:40]
to be involved in defending the
[1:25:40]
current assessment value of the
[1:25:42]
parcel that is under appeal
[1:25:44]
because the municipalities do
[1:25:46]
not otherwise participate in the
[1:25:48]
assessment of property, this
[1:25:49]
dynamic of municipalities.
[1:25:52]
Sharing the county's assessed
[1:25:54]
values adds additional
[1:25:56]
complexity to the reassessment
[1:25:58]
process, so they're just saying,
[1:25:58]
you know, there's more, more
[1:26:00]
chefs in the kitchen, I guess,
[1:26:02]
and it's make it can complicate
[1:26:03]
things a little bit.
[1:26:04]
Um.
[1:26:08]
Any additional information you'd
[1:26:08]
like, uh, for the working group
[1:26:10]
to know, um, so.
[1:26:14]
Newcastle wanted to point out
[1:26:16]
that on November 26, 2008, a
[1:26:18]
committee formed by the 144th
[1:26:20]
General Assembly issued its
[1:26:22]
final report, the 144th General
[1:26:26]
Assembly sought recommendations
[1:26:26]
to provide a mechanism for fair
[1:26:28]
and equitable reassessments of
[1:26:30]
all real property within the
[1:26:32]
state. The report was delivered
[1:26:34]
to then Governor, uh, Minor and
[1:26:36]
the members of the 144th General
[1:26:38]
Assembly. The primary
[1:26:38]
recommendation was the
[1:26:40]
development of the state RFP to
[1:26:41]
establish a single.
[1:26:44]
Statewide real property database
[1:26:46]
system to be administered by the
[1:26:48]
state of Delaware, which is
[1:26:48]
supported by New Castle County.
[1:26:50]
These recommendations within
[1:26:52]
this report should be revisited.
[1:26:56]
So, um, this is something that I
[1:26:56]
think would be a great idea is
[1:26:58]
having a statewide database. It
[1:27:00]
would help the counties out a
[1:27:01]
lot, especially on, you know,
[1:27:02]
you've got a, say, Amazon
[1:27:04]
warehouse or any, any warehouse,
[1:27:06]
it doesn't really matter. And it
[1:27:06]
might be that one county doesn't
[1:27:08]
have a lot of sales of them, but
[1:27:10]
the next county does. If they're
[1:27:11]
sort of can share.
[1:27:14]
Share some of this data, it can
[1:27:16]
help a lot. Um, also, if there's
[1:27:18]
a, a central database, the
[1:27:20]
legislature's got questions and
[1:27:22]
needs data, you know, hopefully
[1:27:24]
that could be accessed and, and
[1:27:25]
data could be provided.
[1:27:28]
You know, quicker, cleaner, that
[1:27:30]
kind of thing. Everything would
[1:27:32]
be in a, in a similar format,
[1:27:34]
hopefully, um,
[1:27:36]
to kind of expedite some
[1:27:36]
processes.
[1:27:40]
Um, in addition, strengthening
[1:27:41]
assessment authority for
[1:27:42]
accurate evaluations. Continue
[1:27:44]
to allow Newcastle to have
[1:27:46]
enforceable subpoena authority
[1:27:48]
to obtain financial information
[1:27:48]
needed to perform income
[1:27:50]
approach valuations for
[1:27:52]
commercial and non-residential
[1:27:54]
properties. Uh, current
[1:27:56]
authority has expiration date,
[1:27:58]
but could be helpful for the
[1:27:58]
next reassessment.
[1:28:00]
Um, and I think these are all
[1:28:02]
things that, you know, maybe
[1:28:04]
this, this group should think
[1:28:06]
about, you know, as we go
[1:28:06]
through all the county
[1:28:08]
recommendations, uh, defined
[1:28:09]
Um, and I think these are all
[1:28:09]
things that, you know, maybe
[1:28:10]
this, this group should think
[1:28:10]
about, you know, as we go
[1:28:11]
through all the county
[1:28:11]
recommendations, uh, define
[1:28:12]
error consistently across
[1:28:14]
relevant statutes to reduce
[1:28:16]
ambiguity and allow timely
[1:28:18]
correction of assessed values
[1:28:20]
continued align, uh, statutory
[1:28:22]
language across counties to
[1:28:24]
ensure uniform assessment
[1:28:26]
practices statewide.
[1:28:28]
Required the state's Department
[1:28:30]
of Finance to produce statewide
[1:28:32]
reassessment related contracts
[1:28:34]
with a single approved vendor,
[1:28:36]
reducing redundant county level
[1:28:38]
procurement time and ensuring
[1:28:40]
statewide consistency, um.
[1:28:42]
Which that could be a good
[1:28:44]
option. Uh, consider
[1:28:46]
establishing a state tax court
[1:28:48]
to centralize and expedite
[1:28:48]
tax-related, uh,
[1:28:52]
Litigation, improving statewide
[1:28:52]
efficiency. That's something
[1:28:58]
I've seen in other states.
[1:29:02]
Click to the next one, sorry.
[1:29:06]
All right. Um, clarification on
[1:29:08]
FOIA requirements in certain
[1:29:10]
public meetings, going all
[1:29:12]
virtual, if we can get to a
[1:29:12]
point where a referee hearings
[1:29:16]
can be held 100% virtually and
[1:29:18]
not have to have someone in
[1:29:18]
person and
[1:29:22]
Anchor location, that would make
[1:29:22]
things much easier logistically
[1:29:24]
moving forward. Sounds like.
[1:29:26]
A potential cost savings there
[1:29:27]
also.
[1:29:30]
All right, um, modernize appeal
[1:29:32]
classification, administration,
[1:29:34]
adjustment process. So, um,
[1:29:38]
Clarify the Superior Court
[1:29:40]
appeals standard to eliminate
[1:29:40]
inconsistent judicial
[1:29:42]
interpretation and streamlined
[1:29:43]
appeal review.
[1:29:44]
Uh,
[1:29:48]
explicitly authorized limited
[1:29:48]
administration adjustments to
[1:29:52]
assessment roles outside formal
[1:29:54]
appeals under defined
[1:29:54]
conditions, so counties can
[1:29:56]
correct systematic anomalies
[1:29:57]
more efficiently.
[1:30:00]
Yeah, continue on this, uh,
[1:30:02]
update and define
[1:30:04]
non-residential property
[1:30:08]
classifications, so operational
[1:30:08]
impacts can be managed with
[1:30:10]
adequate lead time.
[1:30:14]
There could be conflicts if
[1:30:16]
changes are made to tax code
[1:30:18]
that do not comport with IAAO
[1:30:20]
standards, enhanced transparency
[1:30:22]
and modernization in real estate
[1:30:24]
transactions require every real
[1:30:24]
estate transaction to be
[1:30:26]
recorded with actual purchase
[1:30:28]
amounts reflected in the deed
[1:30:32]
record throughout the appeal
[1:30:34]
process. It was a, a consistent
[1:30:36]
complaint for propellants that
[1:30:38]
it was difficult to find
[1:30:40]
comparable sales when deeds are
[1:30:40]
reflected or reflecting.
[1:30:44]
Dollar sale amount, uh, in
[1:30:46]
addition, extra work was
[1:30:46]
required by Tyler to pull sales
[1:30:48]
data using other means during
[1:30:50]
the reassessment period itself.
[1:30:58]
All right, New Castle County,
[1:31:02]
what did I miss on, uh, on that
[1:31:02]
information? Did I miss
[1:31:03]
anything?
[1:31:04]
You'll get A plus.
[1:31:06]
OK. Thank you.
[1:31:06]
OK.
[1:31:12]
All right, uh, Sussex County's
[1:31:14]
responses to questions. So
[1:31:14]
provide an overview of
[1:31:18]
administrative capacity, um, and
[1:31:22]
governance structure and the
[1:31:24]
assessment division operated
[1:31:24]
independently prior to
[1:31:25]
reassessment. During the
[1:31:26]
reassessment, there was more
[1:31:28]
involvement by, uh, finance
[1:31:30]
administration to help with
[1:31:32]
communication and contract
[1:31:32]
oversight, which makes a lot of
[1:31:34]
sense since the assessment
[1:31:36]
department hadn't been, um,
[1:31:38]
You know, hadn't had a big
[1:31:38]
reassessment and so.
[1:31:40]
Administration would be good.
[1:31:42]
Good to help with that.
[1:31:44]
Uh, provide an overview of
[1:31:46]
county and vendor roles,
[1:31:46]
responsibilities, and mass
[1:31:48]
appraisal, including county
[1:31:50]
staff oversight, compare your
[1:31:52]
prior assessment to the outside
[1:31:54]
or outset of the current status.
[1:31:58]
So Sussex hired Tyler Technology
[1:32:00]
to the entire reassessment
[1:32:00]
project, which included data
[1:32:02]
entry, data verification, data
[1:32:04]
mailers, neighborhood
[1:32:06]
delineation, uh, appraisal
[1:32:08]
services, including developing a
[1:32:10]
residential improvement cost
[1:32:12]
table and index, commercial and
[1:32:13]
industrial.
[1:32:14]
evaluation, market analysis,
[1:32:18]
income valuation models, ratio
[1:32:20]
studies, income and expense data
[1:32:22]
analysis, communication plan
[1:32:24]
with website host, uh, staff
[1:32:26]
referee, and board training,
[1:32:28]
informal appeals, monthly status
[1:32:30]
updates to Sussex County.
[1:32:32]
Um, and there's a lot of details
[1:32:34]
within this. They're just kind
[1:32:38]
of listing out the major stuff
[1:32:39]
here, so.
[1:32:40]
All right, uh,
[1:32:44]
Sussex County was responsible
[1:32:46]
for approving all communication
[1:32:48]
plans and documents sent out by
[1:32:48]
Tyler participating in public
[1:32:52]
meetings about the process, 10
[1:32:52]
monthly status meetings with
[1:32:56]
Tyler, uh, project team, quality
[1:32:57]
control checks.
[1:33:00]
Uh, reassessment results and be
[1:33:02]
trained on the methodologies
[1:33:04]
used by Tyler Technologies.
[1:33:06]
Sussex provided current building
[1:33:08]
permit, property record, cards,
[1:33:10]
customer information along with
[1:33:12]
current digital parcel
[1:33:12]
information and sales
[1:33:14]
information. Today, Tyler is not
[1:33:16]
involved in any assessment
[1:33:18]
process with Sussex. All current
[1:33:20]
assessment processes are done
[1:33:20]
in-house.
[1:33:24]
So state your appraisal
[1:33:26]
methodology. Uh, Tyler used the
[1:33:28]
cost method, sales method,
[1:33:30]
income approach. Um, so similar
[1:33:32]
to, I think all three counties,
[1:33:34]
Tyler did, did the processes,
[1:33:36]
They're going to use similar
[1:33:36]
processes in all three counties,
[1:33:40]
so that's, that should be a good
[1:33:40]
thing.
[1:33:42]
Right. State your quality
[1:33:44]
control checks completed.
[1:33:46]
quality standards, benchmarks,
[1:33:48]
and tax roll review and
[1:33:48]
certification for prior
[1:33:52]
assessments. All evaluations
[1:33:52]
done by Tyler's staff went
[1:33:54]
through a two-step verification
[1:33:56]
process before finalizing the
[1:33:58]
data in the Cus system. Tyler
[1:34:00]
completed a formal sales ratio
[1:34:04]
study. Per the contract, IAAO
[1:34:04]
performance standards uh were
[1:34:08]
used in to be met, single family
[1:34:10]
residential over 15 years, and I
[1:34:11]
can go through all these.
[1:34:12]
But it's, it's pretty much they
[1:34:14]
looked at IAAO standards on
[1:34:16]
ratios. I think you all have
[1:34:18]
probably seen some of these, um,
[1:34:22]
but I'm not going to read all
[1:34:22]
this out.
[1:34:23]
Um,
[1:34:26]
And it kind of goes on here. Uh,
[1:34:30]
Sussex sat with Tyler project
[1:34:32]
leaders going over the results
[1:34:34]
of the ratio studies, Sussex
[1:34:36]
performed multiple independent
[1:34:38]
checks on data by pulling
[1:34:38]
similar properties.
[1:34:42]
Um, and comparing results and
[1:34:42]
pulling all properties with
[1:34:44]
certain characteristics to make
[1:34:44]
sure appropriate classifications
[1:34:46]
were identified, so lots of
[1:34:48]
quality control going on,
[1:34:50]
looking for outliers, looking
[1:34:52]
for properties that don't feel
[1:34:52]
like they fit, um, that kind of
[1:34:53]
thing.
[1:34:56]
What approach of value were
[1:35:00]
generally utilized um for each
[1:35:00]
of the following property types.
[1:35:02]
We already talked about this
[1:35:04]
also, um, residential marketing
[1:35:06]
costs are generally, um, the
[1:35:08]
most applicable on the
[1:35:10]
commercial costs and income are
[1:35:12]
typically um where you've got
[1:35:14]
most of your data, a lot of
[1:35:16]
commercial property owners, they
[1:35:18]
buy it based on its income
[1:35:18]
producing property or
[1:35:20]
or properties, and so, um, you
[1:35:24]
know, market is, is typically
[1:35:24]
used as a check against the
[1:35:25]
other, um.
[1:35:30]
Approaches just to make sure
[1:35:32]
they're in line. So identify
[1:35:34]
challenges, lessons learned, and
[1:35:36]
issues for working group review.
[1:35:38]
The last reassessment presented
[1:35:40]
several significant challenges,
[1:35:40]
including the following public
[1:35:42]
understanding and expectations.
[1:35:44]
You know, it's like, why would
[1:35:46]
the public have a good
[1:35:48]
understanding or expectations of
[1:35:48]
what's going on when it's been
[1:35:50]
that long, right? So you're,
[1:35:52]
they, you know, they're really
[1:35:53]
starting from scratch.
[1:35:56]
Uh, understanding countywide
[1:35:56]
property records after 50 years.
[1:36:00]
Without a reassessment. So yeah,
[1:36:02]
I could see where that would be
[1:36:04]
challenging. Um, we learned that
[1:36:06]
communication is key. We held
[1:36:08]
public meetings, regular council
[1:36:08]
updates, spoke at events when
[1:36:10]
asked, developed and published
[1:36:12]
multiple videos that helped
[1:36:12]
explain the reassessment
[1:36:14]
process, potential impacts on
[1:36:16]
taxes, developed a tax
[1:36:20]
estimator, and once rates became
[1:36:22]
available in in-depth tax
[1:36:22]
calculators showing the impact
[1:36:24]
of reassessments at the parcel
[1:36:25]
level.
[1:36:26]
It's all good.
[1:36:30]
Alright, um, identify challenges
[1:36:32]
continued throughout the
[1:36:34]
process. We also took the
[1:36:34]
opportunity to continually
[1:36:36]
review and test the data for
[1:36:38]
accuracy and consistency. We
[1:36:40]
analyze differences in values
[1:36:42]
among properties with similar
[1:36:44]
characteristics and within
[1:36:46]
comparable neighborhoods, while
[1:36:48]
also reviewing prior year data
[1:36:50]
against the proposed post uh
[1:36:52]
reassessment values. This
[1:36:54]
comprehensive review and testing
[1:36:56]
process helped validate the
[1:36:57]
results and provided.
[1:37:00]
Confidence in the overall
[1:37:00]
outcome of the reassessment.
[1:37:06]
How could the state support your
[1:37:08]
county in the next reassessment,
[1:37:10]
OK? So reevaluate the five-year
[1:37:14]
requirement, uh, assist in
[1:37:16]
paying for the ongoing costs. It
[1:37:20]
seems vague. What were you
[1:37:21]
getting at, Gina?
[1:37:21]
beat around the bush.
[1:37:24]
All right, Sussex, what did I
[1:37:24]
miss?
[1:37:26]
Did I miss anything? Great job.
[1:37:28]
No, good job. Anything else you
[1:37:30]
wanna add though about anything
[1:37:32]
you saw specifically with the um
[1:37:34]
recommendations from New Castle
[1:37:36]
County, um, well, we can go
[1:37:38]
through that in the future, but
[1:37:40]
yeah, we'll think about because
[1:37:40]
I think I think all these are,
[1:37:41]
yeah.
[1:37:44]
I think all of these
[1:37:44]
recommendations from the
[1:37:46]
counties, I think this group
[1:37:48]
should at least discuss whether
[1:37:52]
it's something that they should
[1:37:53]
discuss further.
[1:37:56]
OK. Kent County responses to
[1:37:57]
questions. So provide an
[1:37:58]
overview of administrative
[1:38:00]
capacity, governance structure.
[1:38:02]
Um, the county had some
[1:38:02]
questions on this, and we, we're
[1:38:06]
on such a tight time frame that
[1:38:08]
we didn't, they didn't have an
[1:38:10]
opportunity to answer and so I
[1:38:14]
totally fair. OK, I'm not, I
[1:38:16]
think that's fine. Um, provide
[1:38:18]
an overview of, plus that
[1:38:18]
question was kind of broad, so,
[1:38:19]
um.
[1:38:20]
It, it can be a little hard to
[1:38:24]
answer. Uh, provide an overview
[1:38:24]
of county and vendor roles,
[1:38:26]
responsibilities, and mass
[1:38:28]
appraisal, including counting
[1:38:30]
staff oversight, compare your
[1:38:30]
prior reassessment to outset of
[1:38:32]
county and vendor roles,
[1:38:32]
responsibilities, and mass
[1:38:33]
appraisal, including counting
[1:38:34]
staff oversight, compare your
[1:38:34]
prior reassessment to the outset
[1:38:35]
of current status. Um, so there
[1:38:36]
was consistent communication
[1:38:36]
between the vendor and the
[1:38:38]
county staff. The vendor found
[1:38:40]
issues, areas of concern, and
[1:38:42]
immediately communicated these
[1:38:42]
to the finance director and
[1:38:44]
assessment supervisor. These two
[1:38:46]
county staff members were
[1:38:48]
heavily involved in all the
[1:38:48]
aspects of the reassessment
[1:38:49]
process.
[1:38:52]
The project manager from Tyler.
[1:38:54]
Post reassessment, the assessors
[1:38:56]
were collecting data and
[1:38:58]
generating values on.
[1:39:02]
The data their oversight came
[1:39:06]
from the two supervisors and the
[1:39:07]
finance director.
[1:39:08]
Right, state your appraisal
[1:39:10]
methodology, quality control
[1:39:12]
checks completed, quality
[1:39:12]
standards, benchmarks, and tax
[1:39:14]
roll review and certification
[1:39:18]
for prior assessment. Again, the
[1:39:20]
county was working on that, but
[1:39:20]
it's, you know, kind of a broad
[1:39:21]
question they.
[1:39:24]
We kind of ran out of time on
[1:39:26]
that one, so there was a lot of
[1:39:26]
back and forth between.
[1:39:32]
Uh, the county and myself, so,
[1:39:32]
um, anyway.
[1:39:36]
All right, um, what approaches
[1:39:38]
to value were uh generated or
[1:39:40]
utilized for each of the
[1:39:44]
following property types. So
[1:39:44]
there again, um.
[1:39:46]
Pretty, pretty similar answers
[1:39:48]
here to the other two counties.
[1:39:52]
Identify challenges, lessons
[1:39:54]
learned, and issues for the
[1:39:54]
working group to review. So no
[1:39:56]
major challenges. Our biggest
[1:39:58]
issue is mobile homes on private
[1:40:00]
land, sometimes the old mobile
[1:40:02]
home information remained on the
[1:40:06]
suffix in the which is, it's
[1:40:06]
kind of a way of keeping track
[1:40:10]
of things. Um, and Tyler added
[1:40:12]
the mobile home info on the
[1:40:14]
land, so it's duplicated. We
[1:40:16]
know to check this issue in the
[1:40:18]
future when found notices we
[1:40:19]
were removed immediately and
[1:40:19]
made taxes.
[1:40:22]
Adjustment. So when you're
[1:40:24]
putting stuff into a, into a CAA
[1:40:24]
Adjustment. So when you're
[1:40:25]
putting stuff into a, into a
[1:40:26]
camera software system. You
[1:40:26]
know, there's always potential
[1:40:28]
for, you know, well, this wasn't
[1:40:30]
coded in the right way or the
[1:40:32]
right place, or we didn't
[1:40:32]
understand that it was, so we
[1:40:34]
didn't see it the right way. So
[1:40:36]
there's always learning, and it
[1:40:36]
doesn't matter if you've been
[1:40:38]
doing this. This is your first
[1:40:40]
time in 40 years or you've been
[1:40:40]
doing it every year for 40
[1:40:44]
years. Um, you're always finding
[1:40:45]
issues like this, so
[1:40:45]
that's
[1:40:48]
To be expected, and they, it
[1:40:49]
sounds like they got it fixed,
[1:40:49]
so that's good.
[1:40:50]
Um,
[1:40:54]
How could the state support your
[1:40:54]
county in the next reassessment,
[1:40:56]
provide funding, the biggest
[1:40:57]
How could the state support your
[1:40:57]
county in the next reassessment,
[1:40:58]
provide funding. The the biggest
[1:40:59]
benefit uh factor of the
[1:41:00]
reassessment is the schools, all
[1:41:00]
the work and complaints are
[1:41:02]
handled by the county staff, and
[1:41:04]
we feel the state should have
[1:41:08]
monetary skin in the game.
[1:41:10]
I just want to state for the
[1:41:10]
record the counties did not
[1:41:12]
collaborate
[1:41:14]
on that.
[1:41:14]
they didn't.
[1:41:18]
We actually sent the
[1:41:20]
questionnaires out separately to
[1:41:20]
each of them, so they didn't see
[1:41:21]
each other's answers at all.
[1:41:24]
OK.
[1:41:24]
Uh, Kent, did I miss anything?
[1:41:26]
OK.
[1:41:28]
OK.
[1:41:30]
Alright, how can the state help?
[1:41:36]
All right, so IAAO has a
[1:41:38]
standard on this. So, um, and
[1:41:40]
from the county's perspective, I
[1:41:42]
know this says oversight, and
[1:41:44]
that can be a little scary, but
[1:41:46]
let's think of this more as like
[1:41:46]
support, um.
[1:41:48]
I know I, I had a lot of
[1:41:50]
interactions with, uh, state.
[1:41:54]
Um, in Kansas, it's a property
[1:41:56]
valuation division of the
[1:41:58]
Department of Revenue, and they
[1:42:00]
had a staff and they would run
[1:42:00]
quality control checks on what
[1:42:02]
we were doing, and they would
[1:42:04]
say, you know, and we would
[1:42:06]
submit things to them, and they
[1:42:08]
would handle education and help
[1:42:10]
us out with forms and help us
[1:42:12]
out with reports and help us out
[1:42:16]
with uh Cra support and just
[1:42:18]
training and everything. And so
[1:42:20]
it was more, it was an
[1:42:20]
adversarial relationship. It was
[1:42:21]
more
[1:42:24]
a relationship of, it was almost
[1:42:26]
like an extension of the the
[1:42:28]
county assessor's Office, and so
[1:42:30]
we worked with them, uh, you
[1:42:32]
know, a lot to, to make sure
[1:42:33]
things were getting done
[1:42:36]
properly. Um, I really looked at
[1:42:36]
him as a county appraiser, I
[1:42:38]
looked at him as an extension of
[1:42:40]
my office as far as quality
[1:42:40]
control checks too, because not
[1:42:42]
only am I checking things
[1:42:44]
in-house? They're checking
[1:42:44]
things, um, from their
[1:42:46]
perspective too, and I thought
[1:42:48]
that was good because we always
[1:42:50]
want our values to be as good as
[1:42:50]
possible, and so, uh, the more
[1:42:51]
quality control checks.
[1:42:54]
Some more eyes on things, you
[1:42:54]
know, if there's something
[1:42:55]
wrong, I want to know about it.
[1:42:58]
So, um, anyway, IWO is standard
[1:43:00]
on this, uh, complex property
[1:43:02]
evaluation assistance. So, let's
[1:43:04]
say your county has a, and I
[1:43:04]
don't know what it has, you
[1:43:06]
know, let's say it has a, um,
[1:43:10]
you know, a power plant, and you
[1:43:10]
know, maybe there's only a few
[1:43:12]
power plants in the whole state.
[1:43:14]
It might be that that's
[1:43:16]
something good for maybe the
[1:43:18]
state hires a fee appraiser to
[1:43:20]
to do a power plant evaluation
[1:43:21]
project and they.
[1:43:24]
all three of the power plants,
[1:43:24]
so the county doesn't really
[1:43:26]
have to worry about that. It's
[1:43:28]
gonna probably be cheaper for
[1:43:30]
the state to hire one appraiser
[1:43:32]
to value all 3 power plants,
[1:43:34]
then each county to go out and,
[1:43:36]
and have an appraiser that they
[1:43:38]
have to hire to, to value a
[1:43:38]
PowerPoint. So,
[1:43:40]
um
[1:43:40]
all three of the power plants,
[1:43:41]
so the county doesn't really
[1:43:41]
have to worry about that. It's
[1:43:42]
gonna probably be cheaper for
[1:43:43]
the state to hire one appraiser
[1:43:44]
to value all 3 power plants,
[1:43:44]
then each county to go out and
[1:43:45]
and have an appraiser that they
[1:43:46]
have to hire to, to value a
[1:43:46]
PowerPoint. So,
[1:43:46]
um.
[1:43:47]
all three of the power plants,
[1:43:47]
so the county doesn't really
[1:43:48]
have to worry about that. It's
[1:43:49]
gonna probably be cheaper for
[1:43:49]
the state to hire one appraiser
[1:43:50]
to value all 3 power plants,
[1:43:50]
then each county to go out and
[1:43:51]
and have an appraiser that they
[1:43:52]
have to hire to, to value a
[1:43:52]
PowerPoint. So,
[1:43:53]
what now? Power plants are a
[1:43:53]
sore subject at this point.
[1:43:54]
Yeah, yeah, I'm sure. So that's
[1:43:55]
the reason I'm saying, you know,
[1:43:55]
some of those things can be nice
[1:43:56]
though, because, um.
[1:43:57]
Because
[1:43:57]
those types of properties, these
[1:43:58]
high dollar, you know, $100
[1:43:58]
million dollar properties,
[1:44:00]
billion dollar properties are
[1:44:00]
going to get appealed pretty
[1:44:02]
well every year. Whether the
[1:44:04]
values are good or not, they're
[1:44:06]
gonna come in and appeal them,
[1:44:08]
um, and, and so, you know, the,
[1:44:10]
the counties have to be ready
[1:44:12]
for that, and so, um, you know,
[1:44:14]
you've, you've got to look at
[1:44:14]
some of those things. So it
[1:44:16]
can't help if the state kind of
[1:44:18]
assists on some of those bigger
[1:44:20]
expenditures like that. I mean,
[1:44:21]
you could easily spend, uh,
[1:44:24]
Um, you know, and the counties
[1:44:24]
can tell you, I mean, you can
[1:44:26]
easily spend 6 figures on an
[1:44:28]
appeal on a, on a billion dollar
[1:44:30]
property, and so it gets, it
[1:44:32]
gets pretty expensive when
[1:44:32]
you're looking at budgets and
[1:44:34]
you're trying to keep budgets
[1:44:36]
tight, but these things pop up
[1:44:38]
and, and it gets expensive, so,
[1:44:40]
um, education, certification of
[1:44:42]
assessment professionals, so,
[1:44:44]
and I don't remember. I think it
[1:44:46]
was Newcastle was talking about
[1:44:48]
having a certified assessor. So,
[1:44:50]
you know, and that, that might
[1:44:50]
be something that the state
[1:44:51]
wants to think about is.
[1:44:54]
Potentially saying, hey, you
[1:44:56]
know, to be, to be the, the head
[1:44:56]
person in charge, you need to
[1:44:58]
have these credentials or to
[1:45:00]
even value property within the
[1:45:02]
county, you need to have certain
[1:45:04]
credentials, um, and so that's
[1:45:06]
something that we see in, in
[1:45:06]
some other states and
[1:45:08]
jurisdictions, um, financial
[1:45:10]
assistance, cost sharing, we've
[1:45:12]
already talked about that forms
[1:45:13]
development. Sometimes there's
[1:45:16]
um different, you know, forms
[1:45:18]
that have to be filed when
[1:45:20]
someone, you know, buys a mobile
[1:45:21]
home or we talked about a sales
[1:45:21]
validation.
[1:45:24]
Questionnaire, maybe when
[1:45:24]
someone files a deed with the
[1:45:26]
title agency, they have to fill
[1:45:28]
out a sales validation
[1:45:30]
questionnaire. The state could,
[1:45:30]
could kind of generate that form
[1:45:32]
and make sure that all title
[1:45:34]
agencies have that form on file
[1:45:36]
and make sure that that's filled
[1:45:37]
out at closing.
[1:45:40]
That kind of thing, um,
[1:45:40]
guidelines, manuals,
[1:45:42]
specifications, so you've got
[1:45:44]
specialized properties. You want
[1:45:46]
to make sure they're valued
[1:45:48]
probably the same across the
[1:45:50]
state, right? And so if you had
[1:45:52]
some specialized property, it
[1:45:52]
might be that the state wants to
[1:45:54]
work with the counties and they
[1:45:56]
all want to get together and
[1:45:56]
say, OK, this is the way we're
[1:45:58]
going to value these properties,
[1:45:59]
so we're consistent across the
[1:46:00]
state. Uh,
[1:46:02]
uh, investigation, research of
[1:46:06]
taxpayer complaints, um, might
[1:46:06]
be a, a thing, uh, legal
[1:46:07]
legislative.
[1:46:10]
Responsibilities. So, um, it
[1:46:12]
might be that when the
[1:46:14]
legislature has questions, you
[1:46:16]
know, you've got someone at the
[1:46:16]
state that kind of has
[1:46:18]
commingled all that data, and
[1:46:22]
they can produce information for
[1:46:22]
the legislature,
[1:46:24]
uh, perform evaluations, so it
[1:46:26]
might be that the state does,
[1:46:28]
uh, their own sales ratio study
[1:46:30]
or they double-check that the
[1:46:32]
county's, um, you know, reviewed
[1:46:34]
all of the sales in their
[1:46:36]
jurisdiction in a in a certain
[1:46:37]
time frame or certain things.
[1:46:40]
Things like that, and sometimes,
[1:46:42]
like I said, it's, it's not the
[1:46:42]
state necessarily coming down on
[1:46:44]
the county. It's just making
[1:46:46]
sure that everything gets done
[1:46:46]
and it's kind of a QC process to
[1:46:48]
make sure everyone looks good on
[1:46:50]
the assessment process and the,
[1:46:52]
the citizens have a, a proper
[1:46:54]
process that's, that's happening
[1:46:56]
because maybe we don't have the
[1:46:58]
great professionals that are in
[1:46:58]
the county now, you know, later
[1:47:00]
on, and so we have to make sure
[1:47:02]
that things are done
[1:47:04]
consistently. Um, perform
[1:47:06]
evaluations. OK, I talked about
[1:47:07]
that. Professional associations.
[1:47:10]
Involvement, um, might be that
[1:47:12]
you have your own Delaware
[1:47:14]
Association of assessors, and
[1:47:16]
you kind of get together and do
[1:47:18]
education and talk about issues.
[1:47:20]
Um, you can have monthly Zoom
[1:47:20]
meetings and that kind of thing,
[1:47:22]
um, to kind of talk about
[1:47:24]
issues. I'm sure you all already
[1:47:26]
do a lot of that. Um, uh, public
[1:47:28]
relations programs, the state
[1:47:30]
could help out with that, um,
[1:47:32]
just kind of some cost sharings
[1:47:32]
Involvement, um, might be that
[1:47:33]
you have your own Delaware
[1:47:34]
Association of assessors, and
[1:47:34]
you kind of get together and do
[1:47:35]
education and talk about issues.
[1:47:36]
Um, you can have monthly Zoom
[1:47:36]
meetings and that kind of thing,
[1:47:37]
um, to kind of talk about
[1:47:38]
issues. I'm sure you all already
[1:47:38]
do a lot of that. Um, uh, public
[1:47:39]
relations programs, the state
[1:47:40]
could help out with that, um,
[1:47:40]
just kind of some cost sharing
[1:47:41]
or idea sharing, uh, technical
[1:47:42]
research reports, support and
[1:47:42]
assistance.
[1:47:42]
Um, so,
[1:47:43]
This was kind of some of the
[1:47:44]
things I had come up with to uh
[1:47:46]
state could require buyers and
[1:47:48]
sellers to file sales validation
[1:47:49]
questionnaire. We kind of talked
[1:47:50]
about this. Uh, it's common in
[1:47:54]
some states. Consider making uh
[1:47:56]
statutes consistent across the
[1:47:56]
state. I'm not sure, you know,
[1:47:58]
I, I'm coming from the outside
[1:48:00]
and I see that the statutes for
[1:48:01]
different counties are
[1:48:04]
different. Seems odd to me, but
[1:48:04]
I don't, you know, maybe there's
[1:48:06]
good reasons for some of that. I
[1:48:07]
don't know. Um,
[1:48:10]
But in, in, I would say in my
[1:48:12]
overall opinion, consistency
[1:48:14]
leads to greater equity and
[1:48:14]
clearer understanding of the
[1:48:16]
laws from the citizens if, if
[1:48:18]
things are different in
[1:48:18]
different counties, it can be a
[1:48:19]
little confusing.
[1:48:24]
Right, uh, states should
[1:48:26]
provide, uh, like general
[1:48:26]
support, statewide campus system
[1:48:28]
and tech support. If you, if you
[1:48:30]
are gonna go like everyone's
[1:48:32]
going with the same chemo. You
[1:48:34]
know, you could have a CA
[1:48:36]
contract with the state and then
[1:48:36]
the state could kind of help
[1:48:38]
orchestrate some of that and
[1:48:40]
make sure there's consistency,
[1:48:42]
tech support when there's
[1:48:44]
upgrades to software that could
[1:48:44]
kind of be managed through the
[1:48:46]
state. The counties could kind
[1:48:48]
of weigh in on on what upgrades
[1:48:50]
should be made, uh, training and
[1:48:51]
education, you know, a, a lot
[1:48:51]
of.
[1:48:54]
Of this is workflow, so it's.
[1:48:56]
How are you getting data into
[1:48:57]
the software? How are you
[1:48:58]
getting data out of the
[1:49:00]
software? How are you doing all
[1:49:02]
your processes, so, um, you
[1:49:04]
know, having training that's
[1:49:06]
consistent across the state can
[1:49:10]
help too, um, in many ways, uh,
[1:49:10]
reassessment support.
[1:49:12]
Uh, we already talked about
[1:49:14]
forms, special properties. We
[1:49:16]
talked about that, and then, uh,
[1:49:18]
assessment standards and quality
[1:49:19]
control.
[1:49:22]
All right.
[1:49:26]
Um, and we talked about data
[1:49:28]
aggregation already, um, you
[1:49:30]
know, kind of aggregating that
[1:49:30]
data from the county, so it's
[1:49:32]
all in one place, so it's a
[1:49:32]
little it it can be a
[1:49:36]
A good thing for the assessor's
[1:49:38]
offices in the counties for
[1:49:42]
sure, having read, you know,
[1:49:44]
more easy access to, to other
[1:49:46]
county data, um, you know, the
[1:49:48]
statewide sales database is one
[1:49:50]
of those things, uh, assessment
[1:49:52]
of utilities. Some states uh
[1:49:52]
handle the assessment of
[1:49:54]
utilities because the utilities
[1:49:56]
cross county lines and that kind
[1:49:58]
of thing, and uh utility
[1:49:59]
assessment.
[1:50:00]
Um, you know, a lot of times
[1:50:02]
it's, it's kind of a statewide
[1:50:04]
thing, and then you have to kind
[1:50:04]
of block it up and figure out
[1:50:06]
what portion goes to this county
[1:50:08]
and this county, and if you had
[1:50:10]
11 entity doing that, it might
[1:50:12]
simplify things somewhat.
[1:50:16]
Um, reassessment monitoring, you
[1:50:18]
know, just kind of making sure
[1:50:18]
all the T's are crossed, I's are
[1:50:20]
dotted on the reassessments, and
[1:50:24]
And we already talked about
[1:50:26]
public relations, so sorry to
[1:50:28]
beat a dead horse. Um, so
[1:50:28]
benefits of state support, um,
[1:50:32]
You know, the, the state taking
[1:50:32]
on certain responsibilities has
[1:50:33]
a.
[1:50:36]
The benefits of potentially
[1:50:38]
reducing costs could also shift
[1:50:40]
some of the cost load from the
[1:50:40]
counties to the state.
[1:50:44]
Um, which I guess depending on
[1:50:44]
your perspective, that could be
[1:50:48]
good or bad. Um, added benefits
[1:50:50]
include more consistent
[1:50:50]
processes across the state,
[1:50:52]
consistent processes and
[1:50:54]
messaging can help property
[1:50:56]
owners to better understand
[1:50:58]
processes, less appeals and
[1:50:58]
confusion. Uh, the state.
[1:51:00]
Could be an extension of the
[1:51:02]
county assessment office and
[1:51:04]
that some process could be
[1:51:05]
completed at the state level.
[1:51:10]
So supporting counties in the
[1:51:12]
reassessment process can help
[1:51:12]
make assessments more accurate,
[1:51:13]
more efficient.
[1:51:16]
Um, what can the state do to
[1:51:18]
make assessments more seamless,
[1:51:20]
you know, so just trying to
[1:51:20]
figure out, you know, these
[1:51:24]
different workflows, how this
[1:51:26]
works, um, how the state can
[1:51:26]
support that process to make
[1:51:30]
more equitable values, so all
[1:51:30]
your property owners are being
[1:51:32]
treated as fairly as possible.
[1:51:33]
It's important.
[1:51:34]
So I appreciate your time.
[1:51:36]
Um,
[1:51:38]
And it looks like we still have
[1:51:40]
9 minutes for questions or
[1:51:42]
anything else. Well, and, and
[1:51:44]
thank you. And again, thank you
[1:51:44]
for your patience for these last
[1:51:46]
two meetings that have been kind
[1:51:46]
of getting us to, OK.
[1:51:50]
Now we're gonna be looking
[1:51:52]
forward. um, Justin, um, showed
[1:51:54]
some of those on what the state
[1:51:56]
can offer. Think of that as a
[1:51:58]
menu, not a, not a, not a
[1:52:00]
mandate. Um, I don't want to
[1:52:02]
overcomplicate this. I don't
[1:52:02]
want to take away local control.
[1:52:04]
You guys know your property is
[1:52:08]
better than um than than the
[1:52:10]
state, um, but we do want to
[1:52:12]
look at figuring out how the
[1:52:12]
state can better support the
[1:52:14]
counties, um, and also just the
[1:52:16]
level of oversight that should
[1:52:16]
be there because.
[1:52:20]
It is, you know, it is bringing
[1:52:22]
in a lot of our, our property
[1:52:24]
tax for our, um, property yes
[1:52:24]
It is, you know, it is bringing
[1:52:25]
in a lot of our, our property
[1:52:26]
tax for our, um,
[1:52:26]
property brings in a lot of
[1:52:27]
money for our schools. So we're
[1:52:28]
going to be diving into in the
[1:52:30]
next meeting some of these
[1:52:32]
options and having conversations
[1:52:34]
really just about the solutions
[1:52:34]
and what do we want and to the
[1:52:36]
point that like as an example,
[1:52:38]
the sales, uh, $10 sales, do we
[1:52:40]
want legislation on that? Yay or
[1:52:42]
nay. Yeah, OK, we'll start
[1:52:44]
drafting. Things like that. Um,
[1:52:46]
we're going to talk about what
[1:52:46]
types of things you want us to
[1:52:47]
legislate versus, no, we want to
[1:52:48]
handle.
[1:52:50]
That within our policy because
[1:52:50]
policy is where we can best
[1:52:54]
pivot as needed based on um
[1:52:54]
different geographic changes in
[1:52:56]
our own counties, so, um.
[1:53:00]
No one has anything else. We
[1:53:00]
could go to public comment, but
[1:53:02]
if anyone has anything they'd
[1:53:02]
like to say.
[1:53:06]
The slides will be available to
[1:53:08]
us, yes, they'll be on the
[1:53:10]
uh legis website as,
[1:53:12]
yeah, yeah, we'll put it, but we
[1:53:13]
can also just send our box.
[1:53:14]
The last two slides or three,
[1:53:15]
whatever they were.
[1:53:18]
At that point in time, what I
[1:53:18]
really wanted to do was stay
[1:53:20]
paused, I think it's what you
[1:53:22]
said, and then say, all right,
[1:53:24]
we, what can we do to help him?
[1:53:24]
Yeah, right,
[1:53:26]
and that's absolutely when the
[1:53:27]
next meetings are going to be
[1:53:28]
going, um, we'll talk through,
[1:53:32]
um, a lot of, uh, the
[1:53:34]
suggestions and that Newcastle
[1:53:38]
County had, um, because I, it
[1:53:38]
was pretty comprehensive. And
[1:53:40]
then the very direct slides from
[1:53:42]
Kent and
[1:53:44]
more funding and how we can do
[1:53:44]
that and then we'll, we'll
[1:53:45]
probably start getting into the
[1:53:46]
conversation.
[1:53:48]
Too, one of the things you kept
[1:53:50]
hearing in some of the slides is
[1:53:52]
that, um, based on how other
[1:53:54]
states work, you know, where
[1:53:54]
that office sits or where that
[1:53:56]
person sits within oversight and
[1:53:58]
is it, would it make sense to
[1:53:58]
have be under the Department of
[1:54:00]
Finance and and start getting
[1:54:02]
into some of those
[1:54:02]
conversations, so.
[1:54:06]
Awesome, awesome. Yeah, I just
[1:54:08]
want to thank the co-chairs and
[1:54:08]
especially Justin for
[1:54:10]
Putting all this information
[1:54:10]
together, I know it's a lot to
[1:54:12]
absorb, uh, in a short time. So
[1:54:13]
thank you for that.
[1:54:16]
Thank you. All right, Kate,
[1:54:16]
we'll go to public comment and
[1:54:18]
then we will, um, so I will have
[1:54:22]
our, uh, speaker, um, put forth
[1:54:22]
the nominations for the two
[1:54:24]
people we agreed to have in the
[1:54:24]
working group, and then they'll
[1:54:26]
be active members next, next
[1:54:27]
time.
[1:54:32]
To Christian Millauer.
[1:54:36]
Hi, thanks for giving me the
[1:54:36]
opportunity to speak. Christian
[1:54:38]
Willauer, Wilmington City
[1:54:40]
Council, 5th District, and I
[1:54:40]
just had a couple of issues that
[1:54:44]
um I wanted to bring up. One was
[1:54:48]
land values are um assessed as a
[1:54:50]
separate category, and I hadn't
[1:54:52]
heard too much discussion about
[1:54:54]
land value assessments, but I
[1:54:56]
believe that land value
[1:54:56]
assessments, uh, there was
[1:54:58]
especially a lot of inaccuracy
[1:55:00]
in New Castle County around land
[1:55:02]
value assessments and I'm just
[1:55:03]
wondering what the uh process
[1:55:08]
Could be to improve those land
[1:55:10]
value assessments going forward
[1:55:10]
or just flag that as something
[1:55:14]
that needs attention. And the
[1:55:14]
second thing is, is in terms of
[1:55:15]
um
[1:55:16]
Property.
[1:55:20]
Improvements. I think where
[1:55:22]
property improvements really
[1:55:24]
comes into play is in places
[1:55:26]
where there's a lot of um
[1:55:28]
serious upgrading going on to
[1:55:29]
properties?
[1:55:32]
So that an unrenovated home is
[1:55:34]
purchased at, say, 80,000 and a
[1:55:34]
renovated home is purchased at
[1:55:38]
Say 200,000, and if you go into
[1:55:40]
a neighborhood like some of the
[1:55:41]
ones that I represent.
[1:55:44]
And you assess every property.
[1:55:46]
At the value of a renovated
[1:55:48]
property, it just doesn't
[1:55:50]
reflect the value of those
[1:55:52]
unrenovated properties. So I do
[1:55:54]
think it'd be important to
[1:55:56]
integrate building permit data
[1:55:57]
into
[1:56:00]
the assessment, um,
[1:56:04]
system and the great thing about
[1:56:04]
data models is you can include
[1:56:06]
variables like that. So I just
[1:56:10]
like to put a plug in or for
[1:56:12]
investigating ways that we can
[1:56:14]
have permitting data play a role
[1:56:15]
in
[1:56:16]
Getting more accurate
[1:56:16]
assessments for
[1:56:18]
Properties
[1:56:22]
That's it. Thank you.
[1:56:24]
Thank you, Christian. Anyone
[1:56:24]
else?
[1:56:26]
Sean
[1:56:32]
Sokolowaski.
[1:56:34]
Sean, can you hear us?
[1:56:44]
Sean?
[1:56:52]
You may have to um do like an
[1:56:52]
ask to unmute or something, is
[1:56:53]
that right?
[1:57:00]
John
[1:57:10]
Oh.
[1:57:14]
Yeah, he, it looks like I don't
[1:57:15]
know self back on mute or.
[1:57:18]
Um, I apologize, Shawn, um, uh,
[1:57:20]
you can,
[1:57:22]
um, send an email to
[1:57:24]
Catherine. Bowman@ Delaware.gov,
[1:57:25]
um,
[1:57:28]
Yeah, it looks like we keep
[1:57:28]
unmuting you and then it keeps
[1:57:30]
going back to mute, so.
[1:57:32]
Apologize, um, or you can send
[1:57:33]
me an email as well.
[1:57:38]
Yeah
[1:57:40]
OK, well, with no other, uh,
[1:57:42]
discussions. We are adjourned.
[1:57:44]
Thank you. And next week,
[1:57:46]
solutions, 2 weeks, 2 weeks from
[1:57:48]
now. Solutions. Thank you. Thank
[1:57:48]
you. Thank you, everybody. Thank
[1:57:50]
you. OK, thank you. Thank you.
[1:57:54]
Why does it get so cold in here.
[1:57:56]
It feels good, yeah. Yeah, I